Casa
Real Estate
VendorPartnershipsCoordinator(HomeServices)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Vendor Partnerships Coordinator (Home Services) at Casa. Skills: Vendor sourcing, Vendor recruitment, Vendor onboarding, Process building. Source vendors. Recruit vendors”
Industry & Context.
What They're Looking For.
Must Have
Experience in recruiting, Experience in vendor management, Experience in property management, Experience in marketplace operations, Organizational skills, Attention to detail, Comfortable making outbound calls, Ability to build relationships, Excellent written communication skills, Excellent verbal communication skills, Highly proactive, Resourceful, Ability to manage multiple priorities
Nice to Have
Experience working with contractors, Experience working with vendors, Experience working with service providers, Experience in home services, Experience in property management, Experience in hospitality, Experience in local marketplaces, Experience launching new markets, Experience building operational processes, Familiarity with CRM systems, Familiarity with vendor management systems
What You'll Do.
Build vendor pipelines
Identify coverage gaps
Support vendor acquisition
Own vendor onboarding process
Collect documentation
Ensure vendor understanding
Improve onboarding efficiency
Reduce activation time
Monitor vendor responsiveness
Monitor vendor reliability
Monitor service quality
Develop vendor scorecards
Track vendor performance
Identify improvement opportunities
Maintain vendor records
Maintain vendor profiles
Build repeatable workflows
Maintain vendor databases
Maintain operational systems
Partner with Operations leadership
How You'll Work.
Team & Collaboration
Work with Concierge teams; Work with Operations teams
Communication Scope
Outbound calls; Written communication; Verbal communication
Full Job Description
ABOUT CASA We believe owning a home should feel as special as the moments that take place within them. If our mission inspires you, we'd love to hear from you. ABOUT THE ROLE This is a hands-on role focused on building and maintaining Casa's vendor network. You'll spend much of your time identifying, recruiting, onboarding, and supporting service providers across a wide range of home service categories. You'll work closely with our Concierge and Operations teams to ensure we have reliable, high-quality vendor coverage wherever our members need support. This is not a traditional vendor management role overseeing a large established network. We're looking for someone excited to help build the systems, processes, and relationships that will allow Casa to scale. WHAT YOU'LL DO VENDOR SOURCING & RECRUITMENT - Source and recruit vendors across home service categories including plumbing, electrical, HVAC, appliance repair, landscaping, handyman services, cleaning, and more - Build vendor pipelines in existing and future markets - Conduct outreach via phone, email, referrals, and local research - Identify coverage gaps and proactively recruit providers to fill them - Support vendor acquisition efforts ahead of market launches VENDOR ONBOARDING - Own the vendor onboarding process from first conversation through activation - Collect and verify required documentation including insurance, licenses, W9s, and agreements - Ensure vendors understand Casa's expectations and operating procedures - Improve onboarding efficiency and reduce activation time VENDOR QUALITY & PERFORMANCE - Monitor vendor responsiveness, reliability, and service quality - Gather feedback from Concierge teams and members - Help develop vendor scorecards and performance tracking - Identify top-performing vendors and opportunities for improvement - Maintain accurate vendor records and profiles PROCESS IMPROVEMENT - Build repeatable workflows for sourcing, onboarding, and vendor management - Create documentatio
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