{ "count" : 87067, "data" : [ { "id" : "6a2642d674d8ee00a021491d", "title" : "Senior Epic Analyst – Patient Access (Referrals & Cadence)", "company" : "NewYork-Presbyterian Hospital", "industry" : "Healthcare", "salary" : { "min" : 87500.0, "max" : 130000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "certifications" : [ "Epic Module Certification", "Epic Cadence Certification", "Epic Prelude Certification", "Epic Referrals Certification", "ITIL Certification", "PMP Certification", "NYS Clinical licensure" ], "timestamp" : "2026-06-12T16:14:13.271", "fingerprint" : "340d2140c54b78ec135a1edd0074e552d35acdb7d3cfb50aa01d25079b46b879", "source" : "workday", "language" : "en", "applyUrl" : "https://nyp.wd1.myworkdayjobs.com/nypcareers/job/NYPWeill-Cornell-Medical-Center/Senior-Epic-Analyst---Patient-Access--Referrals---Cadence-_00882345-1", "externalId" : "00882345", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Epic Referrals, Epic Cadence, Epic Prelude, Reporting Workbench, SlicerDicer, Clarity, Caboodle", "professionalSkills" : [ "Analytical skills", "Problem-solving skills", "Workflow analysis", "System configuration", "Change management", "Issue resolution", "Project management" ], "hardSkillsList" : [ "Epic build", "Regression testing", "Root cause analysis", "Healthcare regulations" ], "hardSkills" : [ { "name" : "Epic build", "level" : "intermediate" }, { "name" : "Regression testing", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Healthcare regulations", "level" : "intermediate" } ], "majorSkills" : "Epic Referrals, Patient Access, Workflow optimization", "majorSkillsList" : [ "Epic Referrals", "Patient Access", "Workflow optimization" ], "coreResponsibilities" : "Configure Epic Referrals functionality, Build Epic Referrals functionality, Test Epic Referrals functionality, Maintain Epic Referrals functionality, Analyze referral processes, Recommend improvements, Gather requirements, Translate requirements into Epic solutions, Monitor referral work queues, Monitor reporting tools, Develop system documentation, Maintain system documentation, Develop workflows, Maintain workflows, Develop training materials, Maintain training materials, Support upgrades, Support enhancements, Support system optimizations, Perform build validation, Perform regression testing, Troubleshoot issues, Perform root cause analysis, Implement corrective actions, Ensure compliance with regulations, Provide on-call support, Provide after-hours support, Assist with go-live schedules, Assist with support schedules, Coordinate field support activities, Provide go-live support, Provide rollout support, Maintain favorable work environment, Adhere to IS change control standards, Adhere to IS change control procedures, Release go lives, Communicate go lives, Provide status reports, Provide insights to leadership, Represent department team in meetings, Perform project management duties, Work with other departments, Understand departmental needs, Perform other job related duties", "teamCollaboration" : "Clinical stakeholders; Operational stakeholders; IT stakeholders; Clinicians; Schedulers; Revenue cycle teams; Leadership; User meetings; Other departments", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Enterprise Clinical IT systems; Epic platform; Clinical workflows; Business workflows; Referral management; Patient access; Healthcare regulations; Payer requirements; Organizational policies; Front Desk workflows; Registration workflows", "domainList" : [ "enterprise-clinical-it-systems", "epic-platform", "clinical-workflows", "business-workflows", "referral-management", "patient-access", "healthcare-regulations", "payer-requirements", "organizational-policies", "front-desk-workflows", "registration-workflows" ], "domainSpecificKnowledge" : [ "Enterprise Clinical IT systems", "Epic platform", "Clinical workflows", "Business workflows", "Referral management", "Patient access", "Healthcare regulations", "Payer requirements", "Organizational policies", "Front Desk workflows", "Registration workflows" ], "toolProficiency" : [ "Epic platform", "Epic Referrals module", "Reporting tools" ], "communicationSkills" : "Communicate effectively", "documentationSkills" : "System documentation; Workflow documentation; Training materials", "problemSolvingSkills" : "Analytical skills; Problem-solving skills; Root cause analysis", "specialRequirements" : "On-call support, After-hours support", "outcomesObjectives" : "Enhance efficiency; Reduce leakage; Improve patient experience; Ensure timely processing; Identify bottlenecks; Ensure compliance", "qualificationsBasic" : "Bachelor’s Degree or equivalent experience, Epic Module Certification within six months, Five to seven or more years of previous work related experience", "qualificationsPreferred" : "Degree or major in Computer Science, Epic Cadence, Prelude or Referrals Certification, Experience supporting Epic Patient Access, Front Desk, or Registration workflows, Experience with Epic reporting tools, Experience working with and coordinating third‑party vendors, Healthcare operations or IT application support experience, Experience with workflow analysis, system configuration, and testing, ITIL Certification, PMP Certification, NYS Clinical licensure", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Location New York, New York ## ## Shift: Day (United States of America) ## ## Description: **Information Technology - Impacting Lives** At NewYork-Presbyterian Hospital, Information Technology is at the forefront of our patient experience. As one of the top hospitals in the Nation (U.S. News & World Report), we are committed to excellence in patient care, research, education and community service. Innovative technology, such as telehealth, remote patient monitoring and robotics, drive our initiatives addressing large-scale challenges that will yield better outcomes for patients and their families. Join our team to develop your career while creating solutions and services that will improve the health and well-being of the communities we serve. Start your journey with us today! **Senior Epic Analyst – Patient Access (Referrals & Cadence)** The Senior Epic Analyst – Patient Access is responsible for providing intricate tactical and operational support for the implementation of Enterprise Clinical IT systems. Assists and facilitates the design, implementation, optimization, change management and issue resolution related to the enterprise system and the clinical and business workflows it supports. Requires experience working with enterprise systems such as the Epic platform as well as the applicable clinical and/or business workflows. The Epic Referrals Analyst is responsible for the design, build, optimization, and support of the Epic Referrals module and related workflows. This role partners with clinical, operational, and IT stakeholders to ensure efficient referral management, improved patient access, and compliance with organizational and regulatory requirements. **Essential Job Duties** * Configure, build, test, and maintain Epic Referrals functionality, including referral workflows, queues, rules, and integrations. * Analyze current referral processes and recommend improvements to enhance efficiency, reduce leakage, and improve patient experience. * Collaborate with clinicians, schedulers, revenue cycle teams, and leadership to gather requirements and translate them into Epic system solutions. * Monitor referral work queues and reporting tools to ensure timely processing and identify bottlenecks. * Develop and maintain system documentation, workflows, and training materials. * Support upgrades, enhancements, and system optimizations, including build validation and regression testing. * Troubleshoot issues, perform root cause analysis, and implement corrective actions. * Ensure compliance with healthcare regulations, payer requirements, and organizational policies. * Provide on-call or after-hours support as needed. * Assists with go-live and support schedules as well as the coordination of field support activities and provides go-live and rollout support on new applications, modules, and functionality. * Maintain a favorable work environment for all team members and clients. * Responsible for IS change control standards and procedures including successful release and communication of go lives. * Provides status reports and insights to departmental leadership in ad-hoc and weekly meetings. * Represents the department team in user meetings and perform project management duties as needed. Work with other departments to understand their needs. * Performs other job related duties as assigned. **Preferred Criteria** * Degree or major in Computer Science * Strong analytical and problem‑solving skills * Epic Cadence, Prelude or Referrals Certification * Experience supporting Epic Patient Access, Front Desk, or Registration workflows * Experience with Epic reporting tools (Reporting Workbench, SlicerDicer, Clarity, or Caboodle preferred) * Experience working with and coordinating third‑party vendors and integrated systems * Healthcare operations or IT application support experience preferred * Experience with workflow analysis, system configuration, and testing * Ability to communicate effectively with both technical and non‑technical stakeholders * ITIL Certification * PMP Certification * NYS Clinical licensure (Medical, Nursing, Pharmacy, or other relevant allied health professional) **Required Criteria** * Bachelor’s Degree or equivalent experience * Epic Module Certification obtained within six months of employment * Five to seven or more years of previous work related experience #LI-JR1 #LI-Hybrid Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today. Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP. NYP will not reimburse for travel expenses. __________________ * 2026 Best Companies in Healthcare, Biotech & Pharma – Glassdoor * 2026 Best Place to Work – Glassdoor * 2026 America’s Best Large Employers – Forbes * 2026 America’s Best-In-State Employers – Forbes * 2026 America’s Dream Employers – Forbes * 2026 America’s Greatest Workplaces for Culture, Belonging & Community – Newsweek * 2026 Best Places to Work in IT - Computerworld * 2025 Great Place to Work Certified * 2025 Best Employers for Women – Forbes * 2025 Companies that Care – People * 2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek _NewYork-Presbyterian Hospital is an equal opportunity employer._ **Salary Range:** $87,500-$130,000/Annual _It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works. _", "summaryDescription" : "Senior Epic Analyst – Patient Access (Referrals & Cadence) at NewYork-Presbyterian Hospital. Skills: Epic Referrals, Patient Access, Workflow optimization. Configure Epic Referrals functionality. Build Epic Referrals functionality", "postedDate" : "2026-06-07T12:36:40.648", "createdAt" : "2026-06-11T12:36:40.576", "lastUpdated" : "2026-06-12T16:14:13.271", "ingestTimestamp" : "2026-06-11T12:36:40.576", "mongoId" : "6a2642d674d8ee00a021491d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://nyp.wd1.myworkdayjobs.com/nypcareers/job/NYPWeill-Cornell-Medical-Center/Senior-Epic-Analyst---Patient-Access--Referrals---Cadence-_00882345-1", "salaryAnnualMin" : 87500, "salaryAnnualMax" : 130000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Epic build", "Regression testing", "Root cause analysis", "Healthcare regulations", "Epic Referrals", "Patient Access", "Workflow optimization", "Analytical skills", "Problem-solving skills", "Workflow analysis", "System configuration", "Change management", "Issue resolution", "Project management", "Enterprise Clinical IT systems", "Epic platform", "Clinical workflows", "Business workflows", "Referral management", "Patient access", "Payer requirements", "Organizational policies", "Front Desk workflows", "Registration workflows", "Epic Module Certification", "Epic Cadence Certification", "Epic Prelude Certification", "Epic Referrals Certification", "ITIL Certification", "PMP Certification", "NYS Clinical licensure", "Epic Referrals module", "Reporting tools" ], "skillCount" : 33, "jobCategory" : "engineering", "seniorityLevel" : "senior", "dataQualityScore" : 1.0, "_score" : 1242.8748, "daysOld" : 5, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2ad06d74d8ee00a0712365", "title" : "Epic Application Analyst-Cadence", "company" : "Advocate Health", "industry" : "Healthcare", "salary" : { "min" : 38.2, "max" : 57.3, "currency" : "USD", "frequency" : "yearly" }, "location" : "Remote", "locations" : [ "Remote", "United States of America" ], "certifications" : [ "EPIC certification" ], "timestamp" : "2026-06-15T00:33:35.913", "fingerprint" : "5cf702800f15784954101f03d25b28fe6bad994ed8df87e64f34b93fb86b47ee", "source" : "workday", "language" : "en", "applyUrl" : "https://aah.wd5.myworkdayjobs.com/External/job/Remote/Epic-Application-Analyst-Cadence_R220834", "externalId" : "R220834", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "technicalSkills" : "Epic, Healthcare applications", "professionalSkills" : [ "Business process mapping", "Workflow analysis", "Requirements definition", "System configuration", "Test planning", "Training development", "Product documentation", "Change management" ], "hardSkillsList" : [ "Business requirements", "Functional specifications", "Technical design", "System specifications", "Process improvement" ], "softSkillsList" : [ "Customer service", "Organizational skills", "Analytical skills", "Problem resolution skills" ], "hardSkills" : [ { "name" : "Business requirements", "level" : "intermediate" }, { "name" : "Functional specifications", "level" : "intermediate" }, { "name" : "Technical design", "level" : "intermediate" }, { "name" : "System specifications", "level" : "intermediate" }, { "name" : "Process improvement", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer service" }, { "name" : "Organizational skills" }, { "name" : "Analytical skills" }, { "name" : "Problem resolution skills" } ], "majorSkills" : "Epic application analysis, Clinical process analysis, Business process analysis", "majorSkillsList" : [ "Epic application analysis", "Clinical process analysis", "Business process analysis" ], "coreResponsibilities" : "Identify clinical and business processes, Map clinical and business processes, Measure clinical and business processes, Analyze clinical and business processes, Improve clinical and business processes, Perform workflow analysis, Map business processes, Prepare business requirements documentation, Evaluate proposed solutions, Translate user requirements, Review functional specifications, Prioritize requirements, Perform system configuration, Develop test plans, Develop test cases, Develop test scripts, Conduct unit testing, Conduct integration testing, Conduct system testing, Conduct end-user acceptance testing, Track problem reports, Document test outcomes, Provide client training, Provide support training, Develop training materials, Train trainers, Train end-users, Monitor system functionality, Monitor clinical processes, Monitor business processes, Institute changes, Explain application functioning, Assist users with application, Assist users with process flow, Maintain product documentation, Document current workflows, Document requirements, Document functional specifications, Document installation instructions, Document product test procedures, Document user manuals, Document procedures, Document troubleshooting guidelines, Complete change documentation, Complete quality control documentation, Communicate project status, Communicate upgrades, Manage multiple requests, Balance priorities, Schedule application upgrades, Manage application upgrades, Assist with support, Assist with troubleshooting, Respond to user calls", "teamCollaboration" : "Work with vendors; Work with technical professionals; Work with clinic users", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Healthcare applications; Clinical processes; Business processes", "domainList" : [ "healthcare-applications", "clinical-processes", "business-processes" ], "domainSpecificKnowledge" : [ "Healthcare applications", "Clinical processes", "Business processes" ], "toolProficiency" : [ "Project management software" ], "communicationSkills" : "Written communication; Oral communication", "documentationSkills" : "Product documentation; Workflow documentation; Requirements documentation; Functional specifications; User manuals; Troubleshooting guidelines; Change documentation; Quality control documentation", "problemSolvingSkills" : "Problem solving; Issue resolution", "specialRequirements" : "Work related travel", "qualificationsBasic" : "EPIC certification within 6 months, Bachelor's Degree in Computer Science, 3 years IT or clinical experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "**Department:** 14402 Enterprise Corporate - Strategic Partnerships **Status:** Full time **Benefits Eligible:** Yes **Hou****rs Per Week:** 40 **Schedule Details/Additional Information:** Full time remote **Pay Range** $38.20 - $57.30 **Major Responsibilities:** * Identify, map, measure, analyze and improve routine to moderately complex clinical and business processes, problems and information requirements for assigned Epic application(s). Perform current and future workflow analysis and map out critical business processes using business process reengineering techniques, industry standards and best practices. * Prepare documentation for business requirements by using case diagrams, data flow diagrams, data models, and object models to present, discuss and analyze various dimensions. Evaluate whether a proposed solution meets the business and clinical needs. * Translate user requirements into functional and technical design specifications and reviews with the user to ensure accuracy. Prioritize requirements based on business needs and discuss the technological impact of business requirements. * Perform applicable system(s) configuration that meets business requirements. * Develop test plans, test cases, and test scripts to validate performance of all functions. Conduct effective unit, integration, system and end-user acceptance testing through execution of the tests, tracking problem reports and documenting all final outcomes. * Provide client and support training through development of training materials, training trainers and end-user(s) as appropriate to the project * Monitor system functionality and clinical and business processes instituting changes as needed * Effectively explains the functioning of the assigned application(s) and related systems to the users. Assists users with using the full functionality of the application(s) and process flow * Develop and maintain product documentation including current workflows, requirements, functional specifications, installation instructions, product test procedures, user manuals, procedures and troubleshooting guidelines. Completes all appropriate change and quality control documentation using department standards * Communicate project status and upgrades to clinic users, including any potential delays/downtime related to application(s). Manages multiple requests from multiple users and balances priorities. Schedules and manages application version upgrades for assigned applications. Resource for assigned application(s). Assist with support and troubleshooting as needed. Respond to user calls as necessary **Licensure, Registration, and/or Certification Required:** * Obtain within 6 months and maintain annual educational requirements for EPIC certification(s) as required by department **Education Required:** * Bachelor's Degree (or equivalent knowledge) in Computer Science or related field **Experience Required:** * Typically requires 3 years**** in an IT or clinical environment with business process mapping, analysis, defining business and user requirements, acceptance testing and documentation experiences**** **Knowledge, Skills & Abilities Required:** * Experience in using applications, operating systems and databases to include the basic hardware, platform, connectivity, and interface design * Experience in Epic and other Healthcare applications * Project management experience with ability to use project management software * Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and accomplish assignments in a timely manner utilizing excellent customer service skills * Organizational and analytical skills. Strong problem and issue resolution skills * Strong written and oral communication skills. Ability to work closely with health care application users, vendors, and technical professionals * Demonstrated ability to translate user requirements into system specifications. Understanding of change management practices and procedures * Demonstrated understanding of technical components and how they relate to applications **Physical Requirements and Working Conditions:** * Must have the ability to perform work related travel and therefore may be exposed to road and weather hazards. * Exposed to a normal office environment. * Must operate all equipment necessary to perform the duties of the job. * Must be able to lift up to 40 lbs. occasionally. * Sits the majority of the workday; also lifts, reaches, and bends throughout _This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties._ **Our Commitment to You:** Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: **Compensation** * Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training * Premium pay such as shift, on call, and more based on a teammate's job * Incentive pay for select positions * Opportunity for annual increases based on performance **Benefits and more** * Paid Time Off programs * Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability * Flexible Spending Accounts for eligible health care and dependent care expenses * Family benefits such as adoption assistance and paid parental leave * Defined contribution retirement plans with employer match and other financial wellness programs * Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. **About Advocate Health** [Advocate Health](https://www.advocatehealth.org/) is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names [Advocate Health Care](https://www.advocatehealth.com/) in Illinois; [Atrium Health](https://atriumhealth.org/) in the Carolinas, Georgia and Alabama; and [Aurora Health Care](https://www.aurorahealthcare.org/) in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with [Wake Forest University School of Medicine](https://school.wakehealth.edu/) serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.", "summaryDescription" : "Epic Application Analyst-Cadence at Advocate Health. Skills: Epic application analysis, Clinical process analysis, Business process analysis. Identify clinical and business processes. Map clinical and business processes", "postedDate" : "2026-06-11T05:03:47.414", "createdAt" : "2026-06-12T05:03:47.383", "lastUpdated" : "2026-06-15T00:33:35.913", "ingestTimestamp" : "2026-06-12T05:03:47.383", "mongoId" : "6a2ad06d74d8ee00a0712365", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://aah.wd5.myworkdayjobs.com/External/job/Remote/Epic-Application-Analyst-Cadence_R220834", "salaryAnnualMin" : 79456, "salaryAnnualMax" : 119184, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Business requirements", "Functional specifications", "Technical design", "System specifications", "Process improvement", "Customer service", "Organizational skills", "Analytical skills", "Problem resolution skills", "Epic application analysis", "Clinical process analysis", "Business process analysis", "Business process mapping", "Workflow analysis", "Requirements definition", "System configuration", "Test planning", "Training development", "Product documentation", "Change management", "Project management", "Healthcare applications", "Clinical processes", "Business processes", "EPIC certification", "Project management software" ], "skillCount" : 26, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 1151.7577, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare" }, { "id" : "6a24e73a74d8ee00a00242c6", "title" : "Epic Analyst", "company" : "City of Baltimore", "industry" : "Government", "salary" : { "min" : 85000.0, "max" : 115000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Epic Analyst in Baltimore, adjusted for mid-seniority and the healthcare industry." }, "location" : "Baltimore, MD", "locations" : [ "Baltimore", "MD" ], "timestamp" : "2026-06-15T05:09:59.578", "fingerprint" : "d23903b2324f7277ed951196de043e2d2953ef1eb0b955796c83d5000122c52f", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://city-of-baltimore-mayor-s-office-of-employment-development.breezy.hr/p/2a3c4470967e-epic-randstad-staffing-agency", "externalId" : "2a3c4470967e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Baltimore", "state" : "Maryland", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.2908816,-76.6107590" } ], "locationText" : "Baltimore, Maryland, United States", "employmentType" : "FULL_TIME", "majorSkills" : "Epic applications", "majorSkillsList" : [ "Epic applications" ], "coreResponsibilities" : "Design Epic applications, Implement Epic applications, Optimize Epic applications, Maintain Epic applications, Support Epic applications", "domainKnowledge" : "Hospital applications; Clinic applications", "domainList" : [ "hospital-applications", "clinic-applications" ], "domainSpecificKnowledge" : [ "Hospital applications", "Clinic applications" ], "toolProficiency" : [ "Epic EHR" ], "qualificationsBasic" : "Epic applications design, Epic applications implementation, Epic applications optimization, Epic applications maintenance, Epic applications support", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Randstad is looking for Epic Analyst for University HospitalEpic Analyst – University Hospital Position Summary The Epic Analyst is responsible for the design, implementation, optimization, maintenance, and support of Epic applications used throughout the hospital and affiliated clinics. The analys", "summaryDescription" : "Epic Analyst at City of Baltimore. Skills: Epic applications. Design Epic applications. Implement Epic applications", "createdAt" : "2026-06-14T00:02:10.090", "lastUpdated" : "2026-06-15T05:09:59.578", "ingestTimestamp" : "2026-06-14T00:02:10.090", "mongoId" : "6a24e73a74d8ee00a00242c6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 115000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Epic applications", "Hospital applications", "Clinic applications", "Epic EHR" ], "skillCount" : 4, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 1108.5354, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2cd6a474d8ee00a0a3ecdc", "title" : "Epic Referrals/MyChart Analyst", "company" : "Prominence Advisors", "industry" : "Hospital & Health Care", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Epic Referrals/MyChart Analyst in Bulgaria, adjusted for remote work and the healthcare industry." }, "location" : "Remote", "locations" : [ "Remote" ], "certifications" : [ "Epic certification" ], "timestamp" : "2026-06-16T02:48:56.724", "fingerprint" : "afc54865f872c3183c55940d6eae89b16a7a7e61d7a316a6aa77bc3c449e8ec6", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/F94E50F5CE/apply", "externalId" : "F94E50F5CE", "industryFunction" : { }, "locationPoint" : "39.8283,-98.5795", "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "SQL, XML, JavaScript", "professionalSkills" : [ "System analysis", "Workflow analysis", "Process improvement" ], "hardSkillsList" : [ "Epic configuration", "MyChart configuration", "Referrals management" ], "hardSkills" : [ { "name" : "Epic configuration", "level" : "intermediate" }, { "name" : "MyChart configuration", "level" : "intermediate" }, { "name" : "Referrals management", "level" : "intermediate" } ], "majorSkills" : "Epic, MyChart, Referrals", "majorSkillsList" : [ "Epic", "MyChart", "Referrals" ], "coreResponsibilities" : "Analyze and configure Epic Referrals module, Analyze and configure MyChart, Develop and maintain Epic workflows, Create and maintain Epic reports, Develop and maintain Epic interfaces, Troubleshoot and resolve Epic issues, Provide end-user support, Document system configurations", "teamCollaboration" : "Cross-functional teams; IT teams; Clinical teams", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Healthcare IT; Epic EHR; Referrals process; Patient portal functionality", "domainList" : [ "healthcare-it", "epic-ehr", "referrals-process", "patient-portal-functionality" ], "domainSpecificKnowledge" : [ "Healthcare IT", "Epic EHR", "Referrals process", "Patient portal functionality" ], "toolProficiency" : [ "Microsoft Office Suite", "Microsoft Visio" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Technical documentation", "continuousLearning" : "Ongoing training", "problemSolvingSkills" : "Problem-solving; Analytical skills", "outcomesObjectives" : "Improve system efficiency; Enhance user experience", "qualificationsBasic" : "3+ years Epic Referrals, 3+ years MyChart", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Prominence Advisors is actively seeking an **Epic Referrals/MyChart Analyst** to join their team. You'll have the opportunity to help healthcare organizations solve their toughest challenges through your ability to drive strategic process improvement, manage complex projects, and solve difficult problems. You'll help strengthen our team of the best and brightest, with reputations centered on getting things done. We've won multiple awards for workplace culture and innovation, including our most recent designation as a top 10 Best Small Firm to work for by Consulting magazine. At Prominence, you'll become part of a disruptive force in the Healthcare IT space, changing your clients' expectations for the better. Your clients will value you as a true advisor, filling a strategic need. You'll use honesty and candor to consistently provide straight-forward truths and conversations with clients. ### Who We Are Prominence is a healthcare technology strategy and implementation firm, focused on helping the nation’s leading healthcare organizations to do more with their data. Founded by former Epic managers, we understand the technology landscape in healthcare and provide IT staffing, advisory services, and analytics solutions to create robust data ecosystems that support clinical workflows, automate operational processes, and expedite research. Whether it’s guiding a technology implementation, establishing governance principles, or developing leading edge analytics, we help our customers make sense out of the mountain of data at their fingertips in order to deliver higher quality care at a lower cost. Ranked as a best place to work over 27 times (and counting!), Prominence’s culture provides consultants with a supportive environment that allows you to innovate and grow your career in healthcare IT. Additional information is available on our website. **Requirements** You will need to possess the following qualifications for this role * Certifications * Epic Referrals and MyChart certifications * Experience * 3+ years of experience as an Epic Advisor * Epic Cadence certification preferred * Soft-Skills * Strong problem-solving and analytical skills * Excellent communication and collaboration skills * Ability to work independently and manage multiple projects simultaneously **Benefits** Prominence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We’ve won Modern Healthcare’s Best Places to Work Award and have been voted to Chicago’s 101 Best and Brightest companies list three years running. Our most recent designation is being named in the top 10 by Consulting magazine as one of the Best Small Firm to Work For. Prominence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We are excited to offer the following benefits for this position: * Competitive Salaried and Hybrid Compensation Plans * Health Care Plan (Medical, HSAs, Dental & Vision) * Retirement Plan (401k) * Life Insurance (Basic, Voluntary & AD&D) * Dependent & Health Savings Accounts * Short Term & Long Term Disability * Paid Time Off (Vacation/Sick & Public Holidays) * Training & Development Fund * Work From Home * Charitable Giving to Causes You Believe In ### ### Employment Eligibility Must be legally authorized to work in the United States without sponsorship. ### ### Commitment to Equal Opportunity The world’s most talented professionals come from every background. All applicants will be considered for employment without attention to age, race, color, religion, gender identity and/or expression, sexual orientation, national origin, marital status, veteran or disability status, or any other characteristic protected by law. In addition, Prominence will provide reasonable accommodations for qualified individuals with disabilities. If you are smart and good at what you do, come as you are. All qualified candidates are encouraged to apply. ### ### Partnership Eligibility Our partnerships are extremely important to us. This online application is not intended for anyone who is currently under a non-compete agreement or has an arrangement that precludes employment at Prominence. We appreciate your help in respecting our partners. Interested in learning more? Apply below to connect with our Talent team about immediate openings and future consulting projects.", "summaryDescription" : "Epic Referrals/MyChart Analyst at Prominence Advisors. Skills: Epic, MyChart, Referrals. Analyze and configure Epic Referrals module. Analyze and configure MyChart", "postedDate" : "2026-06-11T00:00:00.000", "createdAt" : "2026-06-14T20:16:47.805", "lastUpdated" : "2026-06-16T02:48:56.724", "ingestTimestamp" : "2026-06-14T20:16:47.805", "mongoId" : "6a2cd6a474d8ee00a0a3ecdc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/F94E50F5CE", "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Epic configuration", "MyChart configuration", "Referrals management", "Epic", "MyChart", "Referrals", "System analysis", "Workflow analysis", "Process improvement", "Project management", "Healthcare IT", "Epic EHR", "Referrals process", "Patient portal functionality", "Epic certification", "Microsoft Office Suite", "Microsoft Visio" ], "skillCount" : 17, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "_score" : 1097.0605, "daysOld" : 5, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306347f292fd229cf9d1b2", "title" : "Lead Patient Access Advocate", "company" : "Intuitive Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Patient Access Advocate in Georgetown, United States, adjusted for seniority and industry." }, "location" : "Georgetown, KY, United States", "locations" : [ "Georgetown", "KY", "United States" ], "timestamp" : "2026-06-16T13:36:33.325", "fingerprint" : "9e5a7ef4e3f8a0a665202a5ef819aea29ad719a26ab8d573c46a49e44c4b3629", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IntuitiveHealth1/3743990013622296-lead-patient-access-advocate", "externalId" : "3743990013622296", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Georgetown", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.2099837,-84.5597128" } ], "locationText" : "Georgetown, Kentucky, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Advocate for patient needs, Resolve patient access issues, Coordinate with internal teams, Manage patient inquiries, Ensure smooth patient flow, Maintain patient records, Provide excellent customer service, Train and mentor staff", "teamCollaboration" : "Internal teams; External partners", "domainKnowledge" : "Patient access; Healthcare operations", "domainList" : [ "patient-access", "healthcare-operations" ], "domainSpecificKnowledge" : [ "Patient access", "Healthcare operations" ], "communicationSkills" : "Patient advocacy; Interpersonal communication", "documentationSkills" : "Patient records", "problemSolvingSkills" : "Problem resolution", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. Full Time Days Lead Patient Access Advocate. Note: Start date upon hire would not be until September 1, 2026 as this is a new site/location opening in December. We will provide training at our nearby locations beginning 9/1/2026. We are seeking candidates with a minimum of 6 months of Patient Registration experience as well as experience with Leader/Supv duties. The Lead Patient Access Advocate displays leadership skills to lead a wide range of duties in support of Patient Access Team efficiencies, which may include but are not limited to: driving team performance accountability, leading patient access team daily operations, and collaborating with others in process and operational excellence. This role is responsible for providing feedback on daily registration processes and staffing issues to leadership. They provide assistance to the Patient Access team as necessary to ensure compliance with department policies and procedures. They assist leadership as necessary with staffing, report reconciliation, and other duties as assigned. In this position, it is imperative to be able to consistently maintain a pleasant, professional demeanor and make patients and employees always feel welcome. The ability to multitask is a must. • Model patient experience expectations and ensure team is adhering to the patient experience expectations. • Driving Patient Access Metrics (Callbacks, Bedside, NPS, RQA, etc.) • Maintain an appropriate Patient Access environment that is friendly and respectful. • Expertise knowledge of and ability to perform Patient Access duties: verifying benefits, check patients in and out and collect copayments, coinsurance, deductibles. • Create and maintain the Patient Access Schedule for assigned location. • Covers voids or when coverage is not located • Train and mentor new Patient Access staff. • Assist leader in interviewing candidates • Prepare appropriate access for new hires • Complete first 90-day review for new hires • Implement Patient Access Policies and Procedures with input from Leadership. • Daily Reconciliation of Cash intake, Credit Card Receipts, Patient Petty Cash, and Bank Deposits. • Daily Reconciliation of ED Acknowledgment Forms • Conduct Quarterly Patient Access Staff Meetings • Assigned to work all Downtimes • Maintains Downtime Binder • Reconciles and backloads all patient info • Ensures staff is trained in this process ## Qualifications • High School Diploma or GED required • 2-4-year college degree in Business, Accounting, Medical Administration or related area preferred • Minimum of 2 years’ experience in a medical office setting • Minimum of 2 years’ experience in a supervisory or lead role preferred • Familiar with health insurance and the insurance verification process. • Patient Registration/Medical record system experience needed. • Must be computer literate (Word, Excel, Outlook) • Ability to perform multiple tasks simultaneously, and to prioritize multiple demands effectively • Exceptional communication skills and customer service is required • Solid work history • Be flexible with hours, as staffing of 24/7 units may require flexibility • This position includes standing, walking, use of hands, reaching, sitting, talking, and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. • This position also requires working near moving mechanical parts. This position would require exposure to moderate noise, such as business printers and computers. • Incumbent will be scheduled based on operational need (rotate shifts, standby, AA, on-call). • Ensure that patient records are accurate and complete. • Assist the leader in ensuring all personnel department policies and procedures are followed. • Provide patients and their families with a customer-focused, friendly, reassuring, and open environment that encourages patients to return. • Assist in resolving patient concerns. Addresses and attempts to appropriately resolve complaints in the moment by using key words at key times and de-escalation techniques. • Ability to manage conflict and appropriately request the help of a leader when needed. • Coordinate workflow processes with the hospital partner as needed. • Follow all HIPAA policies and procedures. • Follow and enforce all company policies. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills, or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change. ## Additional Information Intuitive Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All employment decisions are based on qualifications, merit, and business needs.", "summaryDescription" : "Lead Patient Access Advocate at Intuitive Health. Advocate for patient needs. Resolve patient access issues", "postedDate" : "2026-06-15T16:23:18.000", "createdAt" : "2026-06-16T00:31:04.431", "lastUpdated" : "2026-06-16T13:36:33.325", "ingestTimestamp" : "2026-06-16T00:31:04.431", "mongoId" : "6a306347f292fd229cf9d1b2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Patient access", "Healthcare operations" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 905.0747, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca57774d8ee00a09b6a4b", "title" : "Patient Access Specialist", "company" : "Connections Health Solutions", "industry" : "Healthcare", "salary" : { "min" : 44000.0, "max" : 62000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Access Specialist in Phoenix, AZ, adjusted for mid-seniority and the healthcare industry." }, "location" : "Phoenix, Arizona, United States", "locations" : [ "Phoenix", "Arizona", "United States" ], "timestamp" : "2026-06-15T09:00:45.474", "fingerprint" : "3b3c8f3b991016707e68341ffe94ff414a882f2d6c8809788dedbb816503a2d3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/connectionshealthsolutions/jobs/4279601009", "externalId" : "4279601009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Phoenix", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4484367,-112.0741410" } ], "locationText" : "Phoenix, Arizona, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Eligibility verification", "Benefits verification", "Insurance application process", "Claims denial resolution", "Registration issue resolution", "Enrollment issue resolution", "Demographic information update" ], "hardSkills" : [ { "name" : "Eligibility verification", "level" : "intermediate" }, { "name" : "Benefits verification", "level" : "intermediate" }, { "name" : "Insurance application process", "level" : "intermediate" }, { "name" : "Claims denial resolution", "level" : "intermediate" }, { "name" : "Registration issue resolution", "level" : "intermediate" }, { "name" : "Enrollment issue resolution", "level" : "intermediate" }, { "name" : "Demographic information update", "level" : "intermediate" } ], "majorSkills" : "Patient access, Eligibility verification, Benefits verification, Insurance application", "majorSkillsList" : [ "Patient access", "Eligibility verification", "Benefits verification", "Insurance application" ], "coreResponsibilities" : "Facilitate timely access to care, Verify patient eligibility and benefits, Update information in EHR, Assess patient qualification for Medicaid, Assist in insurance application process, Obtain coverage for uninsured patients, Reconcile daily visits with applications, Correct denied or rejected claims, Resolve registration issues, Resolve enrollment issues, Ensure accuracy of patient demographic information, Update demographic information, Verify eligibility and benefits for daily visits, Obtain missing data for eligibility, Assist individuals with Medicaid applications, Collect insurance carrier information, Track Medicaid applications, Update EHR for billing, Resolve authorization issues, Review eligibility software, Identify appropriate Financial Assistance Program, Coordinate information with clinical operations, Coordinate information with RCM teams, Perform check out review, Ensure no additional information needed, Perform all other duties as assigned", "teamCollaboration" : "Coordinate with clinical operations; Coordinate with RCM teams", "domainKnowledge" : "Behavioral health crisis care; Medical billing; Medicaid; Medicare; Commercial insurance products; Federal Marketplace insurance", "domainList" : [ "behavioral-health-crisis-care", "medical-billing", "medicaid", "medicare", "commercial-insurance-products", "federal-marketplace-insurance" ], "domainSpecificKnowledge" : [ "Behavioral health crisis care", "Medical billing", "Medicaid", "Medicare", "Commercial insurance products", "Federal Marketplace insurance" ], "problemSolvingSkills" : "Resolve registration issues; Resolve enrollment issues; Correct claims denied or rejected", "specialRequirements" : "Mandatory vaccination policy, Fully vaccinated required", "qualificationsBasic" : "High School diploma or equivalent, Patient registration experience, 2 years medical billing, Working knowledge of Medicaid, Working knowledge of Medicare, Working knowledge of Commercial products", "qualificationsPreferred" : "Bachelor's degree in Health care, 5 years physician billing, 5 years hospital billing, 5 years facility billing, Bilingual in Spanish, Certified Training (CPR, First Aid)", "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference. What You'll Do: The Patient Access Specialist facilitates timely access to care by ensuring patient eligibility and benefits are verified prior to service and updates the information in the Electronic Health Record (EHR) accordingly. In the event a patient does not have insurance, this position assesses and determines if a patient qualifies for Medicaid or the Federal Marketplace insurance coverage and assists in the application process. Works with health plans to obtain coverage for uninsured patients seeking services within Connections Health Solutions (CHS). Reconciles daily visits with requested and confirmed applications. Responsible for correcting any claims denied or rejected for eligibility or benefits as it relates to the appropriate payer associated with the individual’s account. Researches and resolves registration and enrollment issues during an individual's stay. Ensures the accuracy of patient demographic information, updating as necessary. Verifies eligibility and benefits for daily visits in accordance with CHS procedures. Assists with obtaining missing data to support eligibility determinations. Works with CHS staff and health plans to assist individuals with completing applications for enrollment with Medicaid plans. Collects and communicates necessary information regarding individual’s insurance carrier. Tracks Medicaid applications, to ensure completeness and acceptance. Updates Electronic Health Record (EHR) with pertinent information required for timely and accurate billing. Resolves registration and authorization issues during the individual in crisis visit. Review eligibility software daily to correct errors identified during the individual's visit. Assist individual's with identifying the appropriate Financial Assistance Program that meets their needs. Coordinate additional information obtained with clinical operations and RCM teams. Performs check out review to ensure that no additional information is needed before claim submission. Performs all other duties as assigned. What You'll Bring: High School diploma or equivalent Patient registration in a multi-specialty or Hospital environment 2 years of medical billing (eligibility) Working knowledge of Medicaid, Medicare, and Commercial products The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment It would be great if you had: Bachelor’s degree in Health care or related field 5 years physician, hospital, and/or facility billing within a multi-specialty environment Bilingual in Spanish Certified Training (CPR, First Aid, etc.) What We Offer: Full-time only: Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity CHS pays for Basic Life, AD&D, Short and Long-Term Disability Voluntary Life insurance option for employees and their families Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan) Flexible Spending Accounts (health care and dependent care) 401k company match after 6 months (50% of deferrals up to 6% of compensation) Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays Company‑paid parental leave available to eligible employees All employees (Pool, Part-time and Full-time): Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support After 90 days, you are auto enrolled in the 401k Plan Connections Health Solutions is proud to be a Second Chance Employer. EEO Statement Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.", "summaryDescription" : "Patient Access Specialist at Connections Health Solutions. Skills: Patient access, Eligibility verification, Benefits verification, Insurance application. Facilitate timely access to care. Verify patient eligibility and benefits", "postedDate" : "2026-06-14T05:15:11.273", "createdAt" : "2026-06-14T05:15:11.273", "lastUpdated" : "2026-06-15T09:00:45.474", "ingestTimestamp" : "2026-06-14T05:15:11.273", "mongoId" : "6a2ca57774d8ee00a09b6a4b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 44000, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Eligibility verification", "Benefits verification", "Insurance application process", "Claims denial resolution", "Registration issue resolution", "Enrollment issue resolution", "Demographic information update", "Patient access", "Insurance application", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Behavioral health crisis care", "Medical billing", "Medicaid", "Medicare", "Commercial insurance products", "Federal Marketplace insurance" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 876.74304, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6cb774d8ee00a091acd2", "title" : "Patient Access Manager", "company" : "Acadia Pharmaceuticals Inc.", "industry" : "Pharma", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Patient Access Manager in the United States, adjusted for manager seniority and the biotech industry." }, "location" : "Tennessee - Remote", "locations" : [ "Tennessee - Remote" ], "timestamp" : "2026-06-15T08:28:33.501", "fingerprint" : "8f8c21d275dcc4f3c4e83a10a8085f7ab7c96b643b61abd357ff8d8044426e7d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://acadia.com/en-us/careers/job-board/8585560002?gh_jid=8585560002", "externalId" : "8585560002", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Tennessee", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Tennessee, United States", "experienceLevel" : "Manager", "professionalSkills" : [ "Sales processes", "Client relationships", "Revenue generation", "Deal closure", "Market knowledge" ], "hardSkillsList" : [ "Problem-solving", "Issue resolution", "Coverage and reimbursement" ], "hardSkills" : [ { "name" : "Problem-solving", "level" : "intermediate" }, { "name" : "Issue resolution", "level" : "intermediate" }, { "name" : "Coverage and reimbursement", "level" : "intermediate" } ], "majorSkills" : "Patient access, Reimbursement support, Market access", "majorSkillsList" : [ "Patient access", "Reimbursement support", "Market access" ], "coreResponsibilities" : "Educate healthcare providers on navigating programs, Facilitate patient access to ACADIA products, Serve as subject matter expert, Prevent and address access issues, Optimize solutions to support patient access, Deliver excellent customer experience, Build and maintain access relationships, Navigate the patient access process, Support coverage and reimbursement requirements, Conduct proactive in-services, Escalate local payer issues, Condense complex issues into simple solutions, Improve customer experience, Educate HCPs/Office Staff on coverage status, Serve as expert in assigned territory, Provide pre-referral educational in-services, Prevent coverage barriers, Provide post-referral support, Address education needs, Pull through access and coverage, Monitor referral status, Support continuity of patient access, Educate HCP offices on reauthorization, Assist with payer transitions, Offer program services, Minimize therapy interruptions, Facilitate patient reimbursement and affordability, Guide offices through prior authorizations, Guide offices through appeals, Guide offices through financial support options, Build relationships with pharmacy staff, Share key insights, Provide expertise on payer plans, Support national-level initiatives, Improve access and reimbursement strategies, Champion utilization of patient support services, Ensure compliance with legal/regulatory requirements", "teamCollaboration" : "Internal cross-functional teams; Specialty Pharmacies (SPs); Payers; Hub services; National Account Managers; PAM Leads", "domainKnowledge" : "Neurological disease; Rare disease; Parkinson's disease psychosis; Rett syndrome; Alzheimer's disease psychosis; Lewy body dementia psychosis; Payer plans; Coverage pathways; Prior authorization; Specialty pharmacy coordination; Appeals; Hub resources; Patient support services", "domainList" : [ "neurological-disease", "rare-disease", "parkinson-s-disease-psychosis", "rett-syndrome", "alzheimer-s-disease-psychosis", "lewy-body-dementia-psychosis", "payer-plans", "coverage-pathways", "prior-authorization", "specialty-pharmacy-coordination", "appeals", "hub-resources", "patient-support-services" ], "domainSpecificKnowledge" : [ "Neurological disease", "Rare disease", "Parkinson's disease psychosis", "Rett syndrome", "Alzheimer's disease psychosis", "Lewy body dementia psychosis", "Payer plans", "Coverage pathways", "Prior authorization", "Specialty pharmacy coordination", "Appeals", "Hub resources", "Patient support services" ], "problemSolvingSkills" : "Problem-solving; Issue resolution", "specialRequirements" : "Frequent travel", "qualificationsBasic" : "4+ years relevant experience, Deep expertise in access and reimbursement strategies, Medicare expertise strongly preferred", "qualificationsPreferred" : "Education concentration in life sciences preferred, Advanced degrees (RN, MSN, MBA) are a plus, Background and understanding of field environment in healthcare industry", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Acadia Pharmaceuticals Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson’s disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid- to late-stage programs in Alzheimer’s disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs. At Acadia, we’re here to be their difference. Seeking talent near: Nashville, TN; Jackson, TN; Chattanooga, TN Position Summary: The Patient Access Manager (PAM) will provide expert field-based access and reimbursement support, serving as a dedicated point of contact to healthcare providers (HCPs) for their on-label access-related questions regarding company products. This field-based role acts as a critical liaison among HCPs, Specialty Pharmacies (SPs), payers, patients, hub services, and internal cross-functional teams. As a coverage and access subject matter expert, the PAM is integral to ensure patients have timely access to treatment by providing support for customers in an assigned geographic territory. This role requires frequent travel to support the access needs of key stakeholders. PAM is a non-promotional role within ACADIA and adheres to all ACADIA-approved compliance guidelines, including the role-specific Rules of Engagement. Key Responsibilities: Proactively educate healthcare providers on navigating programs, processes, and access-related requirements to facilitate patient access to ACADIA products via in-person and virtual interactions. Serve as the subject matter expert in preventing and addressing access and reimbursement issues through education, problem-solving, and issue resolution ensuring solutions are optimized to support the patient’s access journey and deliver excellent customer experience. Proactively build and maintain access-related relationships with HCP accounts and their office support staff. Demonstrate deep market knowledge and apply this to navigating the patient access process, building and maintaining access-related knowledge, and supporting coverage and reimbursement requirements. Conduct proactive in-services with HCPs on all aspects of the access journey, including but not limited to coverage pathways, prior authorization, specialty pharmacy coordination, appeals, hub resources, and patient support services. Escalate local payer issues to National Account Managers and PAM Leads. Condense complex issues into simple solutions by collaborating cross-functionally to improve customer experience, educate HCPs/Office Staff on coverage status, prior authorization, and appeals. Demonstrate deep knowledge of ACADIA customer support programs and serve as the expert in the assigned territory. Provide proactive pre-referral educational in-services to prevent coverage barriers before referral. Provide post-referral support to HCP offices by addressing education needs, pulling through access and coverage for patients, and coordinating with ACADIA customer support programs and specialty pharmacies to monitor referral status Support continuity of patient access by proactively educating HCP offices on reauthorization requirements, assisting with payer transitions, and offering program services to minimize therapy interruptions. Facilitate patient reimbursement and affordability by guiding offices through prior authorizations, appeals, and financial support options. Build relationships with pharmacy staff and share key insights. Provide expertise on regional and national payer plans to team members and PAM Leads. Support development and implementation of national-level initiatives to improve access and reimbursement strategies across brands. Champion and manage appropriate utilization of patient support services and ensure compliance with legal/regulatory requirements. Education concentration in life sciences preferred. Advanced degrees (RN, MSN, MBA) are a plus. Minimum of 4+ years of relevant experience in pharmaceutical sales, market access, national accounts, or specialty pharmacy. Deep expertise in access and reimbursement strategies. Medicare expertise strongly preferred with a strong background and understanding of field environment in healthcare industry. Equivalent combination of relevant education and applicable job experience may be considered. Key Skills: Strong history of successful cross functional collaboration. Demonstrated success in leading without authority. Experience working with provider offices such as physician practice, patient assistance programs, or similar pharmaceutical support programs strongly preferred. Patient-centric and service-oriented mindset. Exemplary interpersonal skills. Must display a patient-centric mentality with a high degree of emotional intelligence and empathy. Empathetic listening skills in order to interact effectively with customers. Exceptional organizational and time management skills. Understand HIPAA rules and regulations related to patient privacy. Strong written and verbal communications as well as presentation skills. Strong computer skills, including knowledge of Microsoft Office products including Outlook, Excel, Word and Power Point. Ability to manage expenses within allocated budgets. Adaptable and open to an environment of change. Must be a fast learner, flexible, adjust quickly, and able to work independently. Strong enthusiasm with a drive to succeed within a team. Ability to travel up to 60%. Position Levels: Patient Access Manager: $136,000.00-$170,000.00 Minimum of 4+ years of relevant experience in pharmaceutical sales, market access, national accounts, or specialty pharmacy. Deep expertise in access and reimbursement strategies. Senior Patient Access Manager: $152,000.00-$190,000.00 Minimum of 7+ years of relevant experience, including at least 2 years in neurology access or leadership roles (e.g., market access, patient access, national accounts, sales management, or access leadership). Physical Requirements: While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment. Employee must occasionally lift and/or move up to 20 pounds. #LI-SM1 #LI-REMOTE In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location. Salary Range $128,000—$160,000 USD What we offer US-based Employees: Competitive base, bonus, new hire and ongoing equity packages Medical, dental, and vision insurance Employer-paid life, disability, business travel and EAP coverage 401(k) Plan with a fully vested company match 1:1 up to 5% Employee Stock Purchase Plan with a 2-year purchase price lock-in 15+ vacation days 13 -15 paid holidays, including office closure between December 24th and January 1st 10 days of paid sick time Paid parental leave benefit Tuition assistance EEO Statement (US-based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company, and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We strongly encourage you to apply, especially if the reason you are the best candidate isn’t exactly what we describe here. It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law. As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia’s career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our Reasonable Accommodation Request Form or contact us at talentacquisition@acadia-pharm.com or 858-261-2923. Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodations given if hired. A new request will need to be submitted for any ADA accommodations after starting employment. California Applicants: Please see Additional Information for California Residents within our Privacy Policy. Canadian Applicants: Please see Additional Information for Canadian Residents within our Privacy Policy. Applicants in the European Economic Area, Switzerland, the United Kingdom, and Serbia: Please see Additional Information for Individuals in the European Economic Area, Switzerland, the United Kingdom, and Serbia within our Privacy Policy. Notice to Search Firms/Third-Party Recruitment Agencies (Recruiters): The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. (“Acadia”). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in the absence of an executed search agreement will not obligate Acadia in any way with respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.", "summaryDescription" : "Patient Access Manager at Acadia Pharmaceuticals Inc.. Skills: Patient access, Reimbursement support, Market access. Educate healthcare providers on navigating programs. Facilitate patient access to ACADIA products", "postedDate" : "2026-06-14T03:31:43.685", "createdAt" : "2026-06-14T03:31:43.685", "lastUpdated" : "2026-06-15T08:28:33.501", "ingestTimestamp" : "2026-06-14T03:31:43.685", "mongoId" : "6a2c6cb774d8ee00a091acd2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 145000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Problem-solving", "Issue resolution", "Coverage and reimbursement", "Patient access", "Reimbursement support", "Market access", "Sales processes", "Client relationships", "Revenue generation", "Deal closure", "Market knowledge", "Neurological disease", "Rare disease", "Parkinson's disease psychosis", "Rett syndrome", "Alzheimer's disease psychosis", "Lewy body dementia psychosis", "Payer plans", "Coverage pathways", "Prior authorization", "Specialty pharmacy coordination", "Appeals", "Hub resources", "Patient support services" ], "skillCount" : 24, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 874.45764, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a1a5cd658b93c861e80fa70", "title" : "Patient Access Representative", "company" : "City of Hope", "industry" : "Healthcare", "salary" : { "min" : 41000.0, "max" : 53000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Patient Access Representatives in Irvine, CA, adjusted for the healthcare industry and company size." }, "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "Clerical", "Onsite, Days, Days" ], "timestamp" : "2026-06-16T05:03:52.465", "fingerprint" : "c4565938d93d8fb0cc20f619a57c6c7883059b684f2dd14885dea96421d3bc65", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa067.taleo.net/careersection/ex/jobdetail.ftl?job=241832", "externalId" : "241832", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "minimumEducation" : "High School", "coreResponsibilities" : "Manage customer relationships, Drive customer retention, Ensure customer satisfaction, Facilitate value realization", "remoteFriendly" : false, "rawDescription" : "Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. HOURS: This position would be 8 hours anywhere from 8am - 9pm. Likely towards evenings as this role will likely be the closer. Monday through Friday but a rotation of Saturday may be required in the future. It's in Radiology. The Patient Access Representative I is responsible for the check-in and check-out of patients on behalf of medical group physicians and other licensed providers. This role requires independent judgement in order to successfully coordinate the scheduling of patient appointments across multiple hospital departments. This individual is expected to utilize telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays, schedule and re-schedule complex appointments. The Patient Access Representative I is best defined as an independent and flexible resource that focuses on system-specific service lines that are in alignment with the patient experience initiative. Furthermore, this role must multi-task between different patient care areas to ensure an extraordinary patient experience and that quality standards are met. Additional duties include, but are not limited to: physician to patient communication and serving as an information resource. Registration and Scheduling: As a successful candidate, you will: Demonstrates an understanding of the flow of the patient registration and scheduling process within the paper and electronic environments. Registers, pre-registers, consents and schedule all patient appointment types, across the clinics, ancillary areas and hospital. Create pre-registration record and links pre-registration record to scheduled appointments. Proactively coordinates appointments with other functional areas. Maintains department productivity, accuracy, and quality assurance standards while performing these duties. Ensure data is entered accurately for all patient demographic and insurance information. Completes all required legal documents and obtains and scans all other related documents. Performs cash collection functions, patient pricing estimates, ETC admission. Ensures that financial protocols and requirements are met while providing access to service at COH facilities by reviewing account documentation. Maintains and applies current knowledge of insurance requirements when verifying eligibility and confirms authorization is secured prior to forwarding patients to service delivery areas; escalates unsecure financial accounts to management. Provides patients with itineraries, advance beneficiary notice and written instructions for tests and procedures as applicable. Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues and ensuring financial clearance of accounts. Provides information and assistance to patients to ensure they understand the Financial Assistance policy and application process. Provides Financial Assistance applications to all uninsured patients. Screens ordered tests and communicate to physician and/or ABN Specialist those tests and/or diagnoses that do not meet criteria to be covered by Medicare Assures that the correct pre-registration visit encounter type is linked to the scheduled appointment. Creates a request for authorization of service if applicable. Send orders for diagnostic tests to appropriate department. Assures that documentation indicating the date of service and the visit number accompanies the orders for diagnostic testing. Customer Service: Ensure a high level of customer service by greeting, being a resource to patients and visitors. Serve as a liaison between patients and support staff. Develop effective relationships with colleague, physicians, providers, leaders and other employees across the organization. Demonstrates genuine interest in helping our patients, providers and other employees by using excellent communication skills, being polite, friendly, patient and calm under pressure. Managing multiple, changing priorities in an effective and organized manger, under stressful demand while maintaining exceptional service. Maintain composure when dealing with difficult situations and responding professionally. Independently recognize a high priority situation, taking appropriate and immediate action. Effectively communicates with service delivery and other departments to resolve issues that impact patient care and escalating issues that cannot be resolved in accordance with departmental guidelines. Quality Assurance Maintains appropriate level of productivity and accuracy for work performed based on department standards. Maintains thorough knowledge of policies, procedures, and standard work within the department in order to successfully performance duties on a day-to-day basis. Miscellaneous Duties: Performs other departmental duties as assigned, such as answering and making phone calls, managing incoming/outgoing faxes, organizing and filing departmental documents, inventorying supplies, data entry, etc. Per forms other related duties as assigned or requested. Your qualifications should include: High School or equivalent One year in a high-volume Customer Service related field with direct interaction with customers. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE . United States-California-Irvine", "summaryDescription" : "Patient Access Representative at City of Hope. Manage customer relationships. Drive customer retention", "createdAt" : "2026-06-14T18:52:56.465", "lastUpdated" : "2026-06-16T05:03:52.465", "ingestTimestamp" : "2026-06-14T18:52:56.465", "mongoId" : "6a1a5cd658b93c861e80fa70", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 53000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 858.9415, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d8e2d74d8ee00a0c2fe9c", "title" : "Patient Access Representative", "company" : "SSM Health", "salary" : { "min" : 32000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Patient Access Representative in the United States, adjusted for the healthcare industry and part-time employment." }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-16T02:52:58.491", "fingerprint" : "014e0215a097c55feca50fcef4e1b59b4b30560526f8066e7e7d0e189fe893a8", "source" : "workday", "language" : "en", "applyUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/WI-Ripon-Medical-Center/Patient-Access-Representative-I_R195553", "externalId" : "R195553", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "technicalSkills" : "Microsoft Office Suite", "professionalSkills" : [ "Patient registration", "Insurance verification", "Medical terminology" ], "hardSkillsList" : [ "Data entry", "Typing speed" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Typing speed", "level" : "intermediate" } ], "majorSkills" : "Patient access, Healthcare administration", "majorSkillsList" : [ "Patient access", "Healthcare administration" ], "coreResponsibilities" : "Register patients accurately, Verify insurance eligibility, Collect co-pays and deductibles, Schedule patient appointments, Answer patient calls and direct inquiries, Maintain patient records, Provide information to patients", "teamCollaboration" : "Clinical staff; Billing department", "domainKnowledge" : "Medical terminology; Healthcare insurance; Patient registration process", "domainList" : [ "medical-terminology", "healthcare-insurance", "patient-registration-process" ], "domainSpecificKnowledge" : [ "Medical terminology", "Healthcare insurance", "Patient registration process" ], "toolProficiency" : [ "EHR systems" ], "communicationSkills" : "Patient communication", "documentationSkills" : "Patient records", "problemSolvingSkills" : "Troubleshoot patient issues", "outcomesObjectives" : "Ensure accurate patient registration; Optimize patient flow; Improve patient satisfaction", "qualificationsBasic" : "High School diploma or GED, 1 year of experience in a healthcare setting, Proficiency in Microsoft Office Suite", "qualificationsPreferred" : "Associate's degree, Experience with electronic health records (EHR) systems, Bilingual in Spanish", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**It 's more than a career, it's a calling.** WI-Ripon Medical Center **Worker Type:** PRN **Job Highlights:** **Schedule** : PRN, variable hours to include weekends and nights and on-call rotation **Location** : Ripon Community Hospital, main registration and ED **Qualifications** : Experience with Patient Access/ Registration, EHR, medical insurance, and Customer Service experience preferred. What Makes This Role Unique This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same — you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps. If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding. Why Join SSM Health You will be part of a compassionate, mission-driven organization that values your growth and contribution. We offer: * Competitive pay and benefits * Career development opportunities within a large, integrated health system * Supportive leadership and a collaborative team environment Bring your heart for service and your talent for communication — and help us make every patient’s experience exceptional. **Job Summary:** Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES * Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. * Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. * Assists with coordination of activities related to insurance pre-certification/authorization. * Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. * Performs clerical and reception duties associated with patient registration. * Performs other duties as assigned. EDUCATION * High School diploma/GED or 10 years of work experience EXPERIENCE * No experience required PHYSICAL REQUIREMENTS * Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. * Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. * Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. * Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. * Frequent keyboard use/data entry. * Occasional bending, stooping, kneeling, squatting, twisting and gripping. * Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. * Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS * None **Department:** 8701170033 PAS - Ripon Medical Center **Work Shift:** PRN / Per Diem Shift (United States of America) **Scheduled Weekly Hours:** 0 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. * **Paid Parental Leave :** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). * **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. * **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. [ _Explore All Benefits_](https://jobs.ssmhealth.com/us/en/benefits) _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,**** pregnancy, veteran status**,** or any other characteristic protected by applicable law. [Click here to learn more.](https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)_", "summaryDescription" : "Patient Access Representative at SSM Health. Skills: Patient access, Healthcare administration. Register patients accurately. Verify insurance eligibility", "postedDate" : "2026-06-13T21:37:50.911", "createdAt" : "2026-06-14T21:37:50.890", "lastUpdated" : "2026-06-16T02:52:58.491", "ingestTimestamp" : "2026-06-14T21:37:50.890", "mongoId" : "6a2d8e2d74d8ee00a0c2fe9c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/WI-Ripon-Medical-Center/Patient-Access-Representative-I_R195553", "salaryAnnualMin" : 32000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry", "Typing speed", "Patient access", "Healthcare administration", "Patient registration", "Insurance verification", "Medical terminology", "Healthcare insurance", "Patient registration process", "EHR systems" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 848.7687, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69dde45c2beec4dd3d9a3f54", "title" : "Patient Access Representative", "company" : "City of Hope", "industry" : "Healthcare", "salary" : { "min" : 41000.0, "max" : 53000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Patient Access Representatives in Irvine, CA, adjusted for the healthcare industry and company size." }, "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "Call Center Operations", "Onsite, Days, Days" ], "timestamp" : "2026-06-15T13:00:01.128", "fingerprint" : "e8706cdb060d65595bba7fd5564b6f288d43ce4b3aea73cc30b97c1cc5ba40e7", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa067.taleo.net/careersection/ex/jobdetail.ftl?job=226964", "externalId" : "226964", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "minimumEducation" : "High School", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Patient registration", "Patient scheduling", "Insurance verification", "Financial clearance", "Customer service", "Information resource", "Physician communication" ], "hardSkillsList" : [ "Cash collection", "Patient pricing estimates", "Eligibility verification", "Authorization secured" ], "hardSkills" : [ { "name" : "Cash collection", "level" : "intermediate" }, { "name" : "Patient pricing estimates", "level" : "intermediate" }, { "name" : "Eligibility verification", "level" : "intermediate" }, { "name" : "Authorization secured", "level" : "intermediate" } ], "majorSkills" : "Patient access, Scheduling, Registration, Customer service", "majorSkillsList" : [ "Patient access", "Scheduling", "Registration", "Customer service" ], "coreResponsibilities" : "Check-in patients, Check-out patients, Coordinate patient appointments, Create patient accounts, Verify patient information, Verify insurance information, Collect co-pays, Schedule appointments, Re-schedule appointments, Multi-task between patient care areas, Serve as information resource, Register patients, Pre-register patients, Obtain consents, Schedule appointment types, Create pre-registration record, Link pre-registration record, Coordinate appointments with functional areas, Enter demographic information, Enter insurance information, Collect cash, Provide patient pricing estimates, Perform ETC admission, Review account documentation, Verify insurance eligibility, Secure insurance authorization, Forward patients to service, Provide itineraries to patients, Provide advance beneficiary notice, Provide written instructions for tests, Provide written instructions for procedures, Seek assistance from Financial Counselors, Resolve financial issues, Provide Financial Assistance policy information, Provide Financial Assistance application process information, Provide Financial Assistance applications, Screen ordered tests, Communicate tests not meeting criteria, Communicate diagnoses not meeting criteria, Assure correct pre-registration encounter type, Create request for authorization, Send orders for diagnostic tests, Assure documentation accompanies orders, Greet patients, Greet visitors, Serve as liaison between patients, Serve as liaison between support staff, Develop relationships with colleagues, Develop relationships with physicians, Develop relationships with providers, Develop relationships with leaders, Develop relationships with employees, Help patients, Help providers, Help employees, Manage priorities, Manage changing priorities, Maintain composure under pressure, Respond professionally under pressure, Recognize high priority situations, Take appropriate action, Take immediate action, Communicate with service delivery, Communicate with other departments, Resolve issues impacting patient care, Escalate issues that cannot be resolved, Maintain productivity, Maintain accuracy, Maintain knowledge of policies, Maintain knowledge of procedures, Maintain knowledge of standard work, Answer phone calls, Make phone calls, Manage incoming faxes, Manage outgoing faxes, Organize departmental documents, File departmental documents, Inventory supplies, Perform data entry", "teamCollaboration" : "Cross-functional areas; Colleagues; Physicians; Providers; Leaders; Employees; Service delivery departments; Other departments", "domainKnowledge" : "Medical group physicians; Hospital departments; Patient experience initiative; Medicare coverage criteria; Financial Assistance policy", "domainList" : [ "medical-group-physicians", "hospital-departments", "patient-experience-initiative", "medicare-coverage-criteria", "financial-assistance-policy" ], "domainSpecificKnowledge" : [ "Medical group physicians", "Hospital departments", "Patient experience initiative", "Medicare coverage criteria", "Financial Assistance policy" ], "toolProficiency" : [ "Computer information systems" ], "communicationSkills" : "Physician to patient communication; Excellent communication skills", "documentationSkills" : "Register; Pre-register; Consents; Create pre-registration record; Complete legal documents; Obtain documents; Scan documents; Patient pricing estimates; Advance beneficiary notice; Written instructions; Financial Assistance applications; Orders for diagnostic tests; Documentation indicating date; Documentation indicating visit number", "problemSolvingSkills" : "Resolve financial issues; Resolve issues impacting patient care", "outcomesObjectives" : "Ensure extraordinary patient experience; Meet quality standards; Maintain department productivity; Maintain department accuracy; Maintain department quality assurance; Ensure financial clearance of accounts; Maintain patient flow", "qualificationsBasic" : "Independent judgement, Utilize telecommunications, Utilize computer information systems, Multi-task between patient care areas, Demonstrates understanding of registration process, Demonstrates understanding of scheduling process, Maintain department productivity standards, Maintain department accuracy standards, Maintain department quality assurance standards, Ensure data accuracy, Complete all required legal documents, Obtain all other related documents, Scan all other related documents, Meet financial protocols, Meet financial requirements, Review account documentation, Maintain current knowledge of insurance, Verify eligibility, Secure authorization, Escalate unsecure financial accounts, Provide itineraries, Provide advance beneficiary notice, Provide written instructions, Resolve financial issues, Ensure financial clearance, Provide Financial Assistance applications, Screen ordered tests, Communicate tests not meeting criteria, Communicate diagnoses not meeting criteria, Assure correct pre-registration encounter type, Create request for authorization, Send orders for diagnostic tests, Assure documentation accompanies orders, Greet patients and visitors, Serve as liaison, Develop effective relationships, Use excellent communication skills, Be polite, Be friendly, Be patient, Be calm under pressure, Manage multiple priorities, Manage changing priorities, Maintain composure, Respond professionally, Recognize high priority situation, Take appropriate action, Take immediate action, Communicate with service delivery, Communicate with other departments, Escalate issues, Maintain appropriate productivity, Maintain appropriate accuracy, Maintain thorough knowledge of policies, Maintain thorough knowledge of procedures, Maintain thorough knowledge of standard work, Answer phone calls, Make phone calls, Manage incoming faxes, Manage outgoing faxes, Organize departmental documents, File departmental documents, Inventory supplies, Data entry", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. As a successful candidate, you will: The Patient Access Representative I is responsible for the check-in and check-out of patients on behalf of medical group physicians and other licensed providers. This role requires independent judgement in order to successfully coordinate the scheduling of patient appointments across multiple hospital departments. This individual is expected to utilize telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays, schedule and re-schedule complex appointments. The Patient Access Representative I is best defined as an independent and flexible resource that focuses on system-specific service lines that are in alignment with the patient experience initiative. Furthermore, this role must multi-task between different patient care areas to ensure an extraordinary patient experience and that quality standards are met. Additional duties include, but are not limited to: physician to patient communication and serving as an information resource. Registration and Scheduling: Demonstrates an understanding of the flow of the patient registration and scheduling process within the paper and electronic environments. Registers, pre-registers, consents and schedule all patient appointment types, across the clinics, ancillary areas and hospital. Create pre-registration record and links pre-registration record to scheduled appointments. Proactively coordinates appointments with other functional areas. Maintains department productivity, accuracy, and quality assurance standards while performing these duties. Ensure data is entered accurately for all patient demographic and insurance information. Completes all required legal documents and obtains and scans all other related documents. Performs cash collection functions, patient pricing estimates, ETC admission. Ensures that financial protocols and requirements are met while providing access to service at COH facilities by reviewing account documentation. Maintains and applies current knowledge of insurance requirements when verifying eligibility and confirms authorization is secured prior to forwarding patients to service delivery areas; escalates unsecure financial accounts to management. Provides patients with itineraries, advance beneficiary notice and written instructions for tests and procedures as applicable. Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues and ensuring financial clearance of accounts. Provides information and assistance to patients to ensure they understand the Financial Assistance policy and application process. Provides Financial Assistance applications to all uninsured patients. Screens ordered tests and communicate to physician and/or ABN Specialist those tests and/or diagnoses that do not meet criteria to be covered by Medicare Assures that the correct pre-registration visit encounter type is linked to the scheduled appointment. Creates a request for authorization of service if applicable. Send orders for diagnostic tests to appropriate department. Assures that documentation indicating the date of service and the visit number accompanies the orders for diagnostic testing. Customer Service: Ensure a high level of customer service by greeting, being a resource to patients and visitors. Serve as a liaison between patients and support staff. Develop effective relationships with colleague, physicians, providers, leaders and other employees across the organization. Demonstrates genuine interest in helping our patients, providers and other employees by using excellent communication skills, being polite, friendly, patient and calm under pressure. Managing multiple, changing priorities in an effective and organized manger, under stressful demand while maintaining exceptional service. Maintain composure when dealing with difficult situations and responding professionally. Independently recognize a high priority situation, taking appropriate and immediate action. Effectively communicates with service delivery and other departments to resolve issues that impact patient care and escalating issues that cannot be resolved in accordance with departmental guidelines. Quality Assurance Maintains appropriate level of productivity and accuracy for work performed based on department standards. Maintains thorough knowledge of policies, procedures, and standard work within the department in order to successfully performance duties on a day-to-day basis. Miscellaneous Duties: Performs other departmental duties as assigned, such as answering and making phone calls, managing incoming/outgoing faxes, organizing and filing departmental documents, inventorying supplies, data entry, etc. Per forms other related duties as assigned or requested. Your qualifications should include: High School or equivalent One year in a high-volume Customer Service related field with direct interaction with customers. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE . United States-California-Irvine", "summaryDescription" : "Patient Access Representative at City of Hope. Skills: Patient access, Scheduling, Registration, Customer service. Check-in patients. Check-out patients", "createdAt" : "2026-06-14T02:00:58.180", "lastUpdated" : "2026-06-15T13:00:01.128", "ingestTimestamp" : "2026-06-14T02:00:58.180", "mongoId" : "69dde45c2beec4dd3d9a3f54", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 53000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Cash collection", "Patient pricing estimates", "Eligibility verification", "Authorization secured", "Patient access", "Scheduling", "Registration", "Customer service", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Patient registration", "Patient scheduling", "Insurance verification", "Financial clearance", "Information resource", "Physician communication", "Medical group physicians", "Hospital departments", "Patient experience initiative", "Medicare coverage criteria", "Financial Assistance policy", "Computer information systems" ], "skillCount" : 26, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 831.81525, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306347f292fd229cf9d1b1", "title" : "Patient Access Advocate PT Days", "company" : "Intuitive Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Patient Access Advocate in Carmel, United States, adjusted for the healthcare industry and company size." }, "location" : "Carmel, IN, United States", "locations" : [ "Carmel", "IN", "United States" ], "timestamp" : "2026-06-16T10:09:18.823", "fingerprint" : "e320e91102fb1c07b169cd3756b33b1a06db444524f95448cbc8ef630936a233", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IntuitiveHealth1/3743990013622375-patient-access-advocate-pt-days", "externalId" : "3743990013622375", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Carmel", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9784186,-86.1283681" } ], "locationText" : "Carmel, Indiana, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Provide patient access services, Register patients, Verify insurance eligibility, Collect patient co-pays, Schedule patient appointments, Answer patient phone calls, Provide general information to patients, Maintain patient confidentiality", "domainKnowledge" : "Patient access; Medical terminology; Insurance verification", "domainList" : [ "patient-access", "medical-terminology", "insurance-verification" ], "domainSpecificKnowledge" : [ "Patient access", "Medical terminology", "Insurance verification" ], "communicationSkills" : "Patient communication", "documentationSkills" : "Patient registration; Medical records", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. 7a-7:30p, 2 shifts per week, every other to every third weekend rotation Shifts are very flexible with the idea that we offer a 6-week self-schedule that allows employees to schedule their own shifts as long as they are following our scheduling guidelines, which would be gone over during orientation If you have customer/patient facing experience in a customer service realm and want to break into healthcare, our Leader works directly with you to make sure you are trained and confident. Bonus points if you have some exposure to Healthcare! * The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the electronic health record, data base, and general clerical duties. In this position it is imperative you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. Ability to multi-task is a must. * The Patient Access Advocate performs registration functions, including updating of demographics, insurance verification, collection of point of service payments and documentation of registration information within an electronic system. The Patient Access Advocate will confirm account being registered has accurate information to ensure clean billing. The Patient Access Advocate will also perform visit closure activities including collecting payment, and any needed follow up activities required. * The Patient Access Advocate provides the highest level of customer service to patients/family at time of service through registration interactions as well as providing wayfinding to patients and/or visitors. * Greet patients in a friendly, courteous and professional manner in both in person and over the phone. * Check patients in and out. * Perform visit closure activities to include collecting payment, and any follow up activities that may be necessary for patient care. * Verify insurance for eligibility and benefits using online electronic verification system or by contacting payer directly. Collect copayments, coinsurance, deductibles. * Assist staff and patients with clerical duties as needed, including: copying, scanning and faxing documents. * Creating and maintaining patient files. * Answer and screen phone calls and direct to the appropriate individual. Take and direct messages as necessary. * Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information. * Confirm all paperwork is filled out correctly. * Make sure front desk, waiting room area and children’s play are always clean and presentable. * Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, vacuuming, mopping floors and cleaning counters. * Encourage a work environment that is friendly and respectful. * Provide patients and their families with a customer focused, friendly reassuring open environment that encourages patients to return to our ED/UCs. * Follow all HIPAA policies and procedures. * Follow all company policies. ## Qualifications * Minimum Typing Speed of 50wpm. * Flexibility. * Effective communication skills. * Collaboration Skills. * Patient/Client Focus. * Technical Capacity. * Basic knowledge in Microsoft Office Products (Word, Excel, Outlook) * High school diploma or general education degree (GED) * A minimum of 6 months of work experiences in healthcare setting or one year customer service background. * Basic understanding of insurance preferred. * Basic understanding of medical terminology and billing codes (DRG, ICD-10, CPT, HCPCS) preferred. * Exceptional communication skills and customer service is required. * Ability to read and comprehend simple instructions, short correspondence and memos. * Ability to write simple correspondence. * Ability to effectively present information to patients and other employees in the organization. * Basic math skills including the ability to add, subtract, multiply and divide. * Ability to apply common sense to carry out detailed written or oral instructions. * Ability to deal with problems in standardized situations. * Ability to work independently, self-directed and work with individuals with diverse background. * Analytical and problem solving skills. * Ability to manage conflict and appropriately request the help of a supervisor when needed. * Daily focus on attaining productivity standards. * Attend Staff meetings and Huddles as required. * Minimum of 1 year experience in medical office setting desired. * Familiar with health insurance and insurance verification. * Knowledge and skills regarding all general office equipment including telephones, photocopiers, scanners, credit card machine and fax. * Must be computer literate (Word, Excel, Outlook). * Ability to perform multiple tasks simultaneously and to prioritize multiple demands effectively. * Exceptional communication skills and customer service is required. * Solid work history. * This position includes standing, walking, use of hands, reaching, sitting, talking and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. * This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators and filing cabinets and has moderate noise exposure. * Non-exempt. Incumbent will be scheduled based on operational need. * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. * This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change. PHYSICAL DEMANDS This position includes standing, walking, use of hands, reaching, sitting, talking and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. WORK ENVIRONMENT This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators and filing cabinets and has moderate noise exposure. POSITION TYPE/EXPECTED HOURS OF WORK Non-exempt. Incumbent will be scheduled based on operational need. Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ## Additional Information Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.", "summaryDescription" : "Patient Access Advocate PT Days at Intuitive Health. Provide patient access services. Register patients", "postedDate" : "2026-06-15T16:31:20.000", "createdAt" : "2026-06-16T00:27:22.521", "lastUpdated" : "2026-06-16T10:09:18.823", "ingestTimestamp" : "2026-06-16T00:27:22.521", "mongoId" : "6a306347f292fd229cf9d1b1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient access", "Medical terminology", "Insurance verification" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 830.55316, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d8e2e74d8ee00a0c2fee3", "title" : "Patient Access Representative", "company" : "SSM Health", "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-15T07:10:50.034", "fingerprint" : "b1a2312f33bd62a78dfa1b6a2e7bed67dc71b49372466c78df3c1d87ba651eba", "source" : "workday", "applyUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/MO-SSM-Health-St-Joseph-Hospital---St-Charles/Patient-Access-Representative-I_R191772", "externalId" : "R191772", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "city" : "St. Charles", "state" : "Missouri", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "St. Charles, Missouri, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Healthcare" ], "softSkillsList" : [ "communication skills, teamwork, problem-solving" ], "softSkills" : [ { "name" : "communication skills, teamwork, problem-solving" } ], "majorSkills" : "Patient Access, Customer Service, communication skills", "majorSkillsList" : [ "Patient Access, Customer Service, communication skills" ], "coreResponsibilities" : "Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. Assists with coordination of activities related to insurance pre-certification/authorization. Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. Performs clerical and reception duties associated with patient registration.", "teamCollaboration" : "Collaborating with a nurse to expedite an urgent admission. Supportive leadership and a collaborative team environment.", "toolProficiency" : [ "EHR" ], "communicationSkills" : "executive presentations; proposal writing; demo delivery", "continuousLearning" : "Career development opportunities within a large, integrated health system.", "problemSolvingSkills" : "lead generation; A/B testing; funnel optimization", "specialRequirements" : "Variable 8 hour shifts between 8am-11:30pm, to include every other weekend and rotating holidays. Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Rare climbing.", "outcomesObjectives" : "Help us make every patient’s experience exceptional.", "qualificationsBasic" : "High School diploma/GED or 10 years of work experience. Patient Access, EHR, Healthcare, and Customer Service experience.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**It 's more than a career, it's a calling.** MO-SSM Health St. Joseph Hospital - St. Charles **Worker Type:** Regular **Job Highlights:** **Schedule** : Variable 8 hour shifts between 8am-11:30pm, to include every other weekend and rotating holidays **Location** : SSM Health St. Joseph Hospital - St. Charles, MO **Qualifications** : Patient Access, EHR, Healthcare, and Customer Service experience What Makes This Role Unique This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same — you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps. If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding. Why Join SSM Health You will be part of a compassionate, mission-driven organization that values your growth and contribution. We offer: * Competitive pay and benefits * Career development opportunities within a large, integrated health system * Supportive leadership and a collaborative team environment Bring your heart for service and your talent for communication — and help us make every patient’s experience exceptional. **Job Summary:** Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES * Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. * Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. * Assists with coordination of activities related to insurance pre-certification/authorization. * Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. * Performs clerical and reception duties associated with patient registration. * Performs other duties as assigned. EDUCATION * High School diploma/GED or 10 years of work experience EXPERIENCE * No experience required PHYSICAL REQUIREMENTS * Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. * Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. * Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. * Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. * Frequent keyboard use/data entry. * Occasional bending, stooping, kneeling, squatting, twisting and gripping. * Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. * Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS * None **Department:** 8701240033 PAS - St. Joseph Health Center **Work Shift:** Variable Shift (United States of America) **Scheduled Weekly Hours:** 40 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. * **Paid Parental Leave :** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). * **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. * **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. [ _Explore All Benefits_](https://jobs.ssmhealth.com/us/en/benefits) _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,**** pregnancy, veteran status**,** or any other characteristic protected by applicable law. [Click here to learn more.](https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)_", "summaryDescription" : "Patient Access Representative at SSM Health. Skills: Patient Access, Customer Service, communication skills. Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedure", "postedDate" : "2026-06-13T19:15:35.416", "createdAt" : "2026-06-14T19:15:35.397", "lastUpdated" : "2026-06-15T07:10:50.034", "ingestTimestamp" : "2026-06-14T19:15:35.397", "mongoId" : "6a2d8e2e74d8ee00a0c2fee3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/MO-SSM-Health-St-Joseph-Hospital---St-Charles/Patient-Access-Representative-I_R191772", "hasSalary" : false, "allSkills" : [ "communication skills, teamwork, problem-solving", "Patient Access, Customer Service, communication skills", "Healthcare", "EHR" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 820.4436, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a3055eaf292fd229cf22f70", "title" : "Epic Project Director", "company" : "Chartis", "industry" : "Digital & Technology Transformation (DTT) Line of Business", "salary" : { "min" : 95.0, "max" : 125.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T12:05:18.501", "fingerprint" : "93bf8178ca210393b2f467b09d2fd269891a7aae06af7f4a0ef50bc43a36ac5f", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/chartis/029fb224-10f7-4b74-86ca-1ade1fdf6239/application", "externalId" : "029fb224-10f7-4b74-86ca-1ade1fdf6239", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "TEMPORARY", "experienceMinYears" : 12, "experienceLevel" : "Director", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Chartis The challenges facing US healthcare are longstanding and all too familiar. We are Chartis, and we believe in better. We work with more than 1,900 organizations annually to develop and activate transformative strategies, operating models, and organizational enterprises that make US healthcare more affordable, accessible, safe, and human. With more than 1,450 professionals, we help providers, payers, technology innovators, retail companies, and investors create and embrace solutions that tangibly and materially reshape healthcare for the better. Our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors—is 100% focused on healthcare and each has a longstanding commitment to helping transform healthcare in big and small ways. Believe in better. Role Overview Epic Project Director Responsibilities - Serve as the overall program leader for end-to-end enterprise Epic implementations, upgrades, and major optimization efforts across healthcare organizations - Provide executive level leadership and governance, partnering closely with client executives (CIO, CMIO, CNIO, CFO, operational leaders) - Lead end-to-end program delivery, including scope, timeline, budget, risk management, and quality outcomes - Provide leadership to junior staff, supporting development their skills and delivery knowledge. - Participate in program governance structures, including steering committees, executive reporting, and decision forums - Proactively identify risks and issues, develop mitigation plans, and drive resolution with senior stakeholders - Ensure alignment across Epic and internal client teams - Support client readiness activities, including change management, training strategy, cutover planning, and go-live support Qualifications and Desired Skills - 12+ years of healthcare consulting or healthcare IT experience, with a deep focus on Epic implementations - Prior management consulting experience is strongly preferred - Proven experience serving as a Project Director or Program Director on at least one large‑scale Epic implementation - Demonstrated working knowledge of Epic implementation methodologies and core tools to effectively lead planning, execution, risk management, and stakeholder decision-making across all phases of an Epic deployment (build, testing, training, go-live, and stabilization). - Understanding of clinical, revenue cycle, and operational workflows within provider organizations - Executive presence with experience engaging and influencing C‑suite and senior leadership - Excellent communication, problem‑solving, and decision‑making skills - Flexibility to travel as required Hourly range: $95-$125. The hourly range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.", "summaryDescription" : "Epic Project Director at Chartis", "createdAt" : "2026-06-16T00:31:48.990", "lastUpdated" : "2026-06-16T12:05:18.501", "ingestTimestamp" : "2026-06-16T00:31:48.990", "mongoId" : "6a3055eaf292fd229cf22f70", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 197600, "salaryAnnualMax" : 260000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "_score" : 807.9831, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308743f292fd229c0873f5", "title" : "Physician Candidate Referrals", "company" : "The Oncology Institute", "industry" : "Healthcare", "salary" : { "min" : 1000000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Physician Candidate Referrals role in India, adjusted for mid-seniority and full-time employment in the healthcare industry." }, "location" : "Cerritos, California, United States", "locations" : [ "Cerritos", "California", "United States" ], "timestamp" : "2026-06-16T14:51:57.082", "fingerprint" : "278c964918afb217352f3387ccbb5b5087655a437d96307b90021776e00653cc", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/theoncologyinstitute/jobs/7774040003", "externalId" : "7774040003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "cerritos", "state" : "california", "country" : "united states", "continent" : "north america", "source" : "locations-index", "geo" : "33.85835,-118.06479" } ], "locationText" : "Cerritos, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "coreResponsibilities" : "Enter contact information, Enter physician referral information, Receive confirmation email", "domainKnowledge" : "Oncology", "domainList" : [ "oncology" ], "domainSpecificKnowledge" : [ "Oncology" ], "outcomesObjectives" : "Receive $10,000 referral payment", "qualificationsBasic" : "Referrer must be 18 years or older, Candidate must not have applied within 12 months, Candidate must be hired for full-time role, Candidate must be eligible for work in US without sponsorship, Candidate must be BCE Hematology Oncology Physician", "qualificationsPreferred" : "Non-employees, alumni, or partners eligible to refer, Referral must be acknowledged by both parties", "workSiteFlexibility" : "Onsite", "rawDescription" : "About The Oncology Institute (www.theoncologyinstitute.com): Founded in 2007, The Oncology Institute (NASDAQ: TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting-edge, evidence-based cancer care to a population of approximately 1.9 million patients, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With over 180 employed and affiliate clinicians and over 100 clinics and affiliate locations of care across five states and growing, TOI is changing oncology for the better. As we grow, we recognize the challenges of a competitive job market, and we need your support. We are actively seeking experienced Hematology Oncology Physicians to join our thriving teams in Southern California and Las Vegas, Nevada. To show our appreciation, we’re offering a $10,000 referral payment for each successful physician referral. If the candidate you refer is hired, you’ll receive this one-time payment! Physician Referral Program- How it works Referral Process Step 1: Enter your contact information Step 2: Follow the prompts to enter the Physician you’re referring to us. Step 3: Within 72 hours you will receive a confirmation email from The Oncology Institute acknowledging the referral. Program Details Eligibility Criteria for Referrers: Non-employees, alumni, or partners. Referrers must be 18 years or older. The referral must be acknowledged by both the referrer and the candidate. Exclusions: Professional recruiters, agencies, current customers, or anyone affiliated with the hiring process. Eligible Candidates Must not have applied to the company within the last 12 months. Must be hired for a full-time role. Must be eligible for work within the United States without Sponsorship. Must be a BC/BE Hematology Oncology Physician. Referral Payment Terms $10,000 payment paid after the candidate start date. All referral payments are made via one-time payment. If the candidate is hired, you will be contacted by The Oncology Institute of Hope and Innovation to verify your contact information and process your payment. Please follow the simple prompts on the careers site to complete your referral submittal.", "summaryDescription" : "Physician Candidate Referrals at The Oncology Institute. Enter contact information. Enter physician referral information", "postedDate" : "2026-06-16T01:22:02.394", "createdAt" : "2026-06-16T01:22:02.394", "lastUpdated" : "2026-06-16T14:51:57.082", "ingestTimestamp" : "2026-06-16T01:22:02.394", "mongoId" : "6a308743f292fd229c0873f5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Oncology" ], "skillCount" : 1, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 802.8362, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.0 }, { "id" : "6a0de91358b93c861eb990a4", "title" : "Patient Access Specialist 1", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Patient Access Specialist 1 in Tampa, FL, adjusted for industry and seniority." }, "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
University Professional Center (AMGUPC)
3500 E. Fletcher Ave

Tampa, 33613

" ], "timestamp" : "2026-06-16T00:47:17.910", "fingerprint" : "f8f1c8bbe1babe26b23057dbe9501d79f56ad20dfd306ff3b720eced40c55b2e", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-tgh.taleo.net/careersection/ex/jobdetail.ftl?job=678451", "externalId" : "678451", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "minimumEducation" : "High School Diploma or GED", "professionalSkills" : [ "Consumer service skills", "Independent judgement", "Confidentiality" ], "hardSkillsList" : [ "Insurance eligibility verification", "Patient referral review", "Scheduling coordination" ], "hardSkills" : [ { "name" : "Insurance eligibility verification", "level" : "intermediate" }, { "name" : "Patient referral review", "level" : "intermediate" }, { "name" : "Scheduling coordination", "level" : "intermediate" } ], "majorSkills" : "Patient access, Administrative support, Customer service", "majorSkillsList" : [ "Patient access", "Administrative support", "Customer service" ], "coreResponsibilities" : "Gather demographic information, Record clinical information, Record insurance information, Generate patient accounts, Screen patients for eligibility, Prepare patient information for staff, Answer patient questions, Handle scheduling requests, Reschedule appointments, Cancel appointments, Coordinate with care teams, Verify medical insurance eligibility, Review patient referrals, Troubleshoot access barriers, Answer administrative questions, Provide essential information", "teamCollaboration" : "Working in group projects; Coordinating with care teams", "domainKnowledge" : "Patient access process", "domainList" : [ "patient-access-process" ], "domainSpecificKnowledge" : [ "Patient access process" ], "toolProficiency" : [ "Omnichannel platform" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Document patient communication", "problemSolvingSkills" : "Troubleshoot access barriers", "qualificationsBasic" : "High School Diploma or GED", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Patient Access Specialists, under the general supervision of the Supervisor/Patient Access Team Lead, serve as the first point of contact for patients, their families, and referring providers. They play a critical role in guiding patients through the visit process by gathering and recording necessary demographic, clinical, and insurance information to accurately generate patient accounts. This role includes screening patients for eligibility, preparing patient information for clinical staff, and answering questions to ensure a smooth experience. Patient Access Specialists provide high-level administrative support, which includes handling scheduling requests, rescheduling or canceling appointments, and coordinating with care teams. They are responsible for verifying medical insurance eligibility and reviewing patient referrals to ensure accurate scheduling based on the information provided in the referral. Additionally, they assist patients by troubleshooting access barriers, answering basic administrative questions, and offering essential information as outlined in the internal knowledge management system. Required: High School Diploma or GED Work Experience and Additional Information Technical Knowledge, Skills, and Abilities · Must possess outstanding consumer service skills and ability to make independent judgement and always maintain confidentiality · Comfortable working in fast-paced environments, is adaptable and flexible to everyday tasks · Employee is people-oriented and enjoys interacting with patients and working in group projects · Can navigate through multiple screens to provide the essential information required to address consumer need · Active listener, has strong written and verbal communication skills · Must be able to document each patient’s communication while on omnichannel platform (call/text/email/chat) · Must possess strong attention to detail, organizational skills and ability to set priorities · Computer literacy, ability to navigate through screens Tampa", "summaryDescription" : "Patient Access Specialist 1. Skills: Patient access, Administrative support, Customer service. Gather demographic information. Record clinical information", "createdAt" : "2026-06-14T19:49:18.713", "lastUpdated" : "2026-06-16T00:47:17.910", "ingestTimestamp" : "2026-06-14T19:49:18.713", "mongoId" : "6a0de91358b93c861eb990a4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Insurance eligibility verification", "Patient referral review", "Scheduling coordination", "Patient access", "Administrative support", "Customer service", "Consumer service skills", "Independent judgement", "Confidentiality", "Patient access process", "Omnichannel platform" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 795.7048, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69fc49814c40e2acd1a81e96", "title" : "Patient Access Representative III", "company" : "City of Hope", "salary" : { "min" : 50000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Access Representative III in Duarte, CA, adjusted for mid-seniority and healthcare industry." }, "location" : "United States-California-Duarte", "locations" : [ "United States-California-Duarte", "Rehabilitation Services", "Onsite, Days, Days" ], "timestamp" : "2026-06-16T02:25:03.641", "fingerprint" : "e43e38ef976b51565a0deaa2c80468d5a6fe1af416ae86d7ee14c90ad7fe75fc", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa067.taleo.net/careersection/ex/jobdetail.ftl?job=238165", "externalId" : "238165", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Duarte", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1394513,-117.9772873" } ], "locationText" : "Duarte, California, United States", "minimumEducation" : "High School", "experienceMinYears" : 2, "remoteFriendly" : false, "rawDescription" : "Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. The Patient Access Representative III is responsible for the check-in and check-out of patients on behalf of medical group physicians and other licensed providers. This role requires a high level of independent judgement in order to successfully coordinate the scheduling of patient appointments across multiple hospital departments, including rehabilitation services and ancillary departments. This individual is expected to utilize telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays (if applicable), schedule and re-schedule complex appointments. The Patient Access Representative III is best defined as a highly independent and flexible resource that focuses on system-specific service lines that are in alignment with the patient experience initiative. Furthermore, this role must multi-task between different patient care areas to ensure an extraordinary patient experience and that quality standards are met. Additional duties may include but are not limited to: physician to patient communication and serving as an information resource. Work Schedule – 8:30 – 5pm As a successful candidate, you will: Registration and Scheduling: Demonstrates an in-depth understanding of the flow of the patient registration and scheduling process within the paper and electronic environments. Registers, pre-registers, consents and schedule all patient appointment types, across the clinics, ancillary areas and hospital if applicable. Creates pre-registration record and links pre-registration record to scheduled appointments. Proactively coordinates appointments with other functional areas. Maintains department productivity, accuracy, and quality assurance standards while performing these duties. Ensures data is entered accurately for all patient demographic and insurance information. If applicable, completes all required legal documents, and obtains and scans all other related documents, may perform cash collection functions, patient pricing estimates, ETC admission. Ensures that financial protocols and requirements are met while providing access to service at COH facilities by reviewing account documentation. Maintains and applies current knowledge of insurance requirements when verifying eligibility and confirms authorization is secured prior to forwarding patients to service delivery areas; escalates unsecure financial accounts to management. Provides patients with itineraries, advance beneficiary notice and written instructions for tests and procedures as applicable. Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues and ensuring financial clearance of accounts. Provides information and assistance to patients to ensure they understand the Financial Assistance policy and application process. Provides Financial Assistance applications to all uninsured patients. This may include overseeing the process for Outpatient Medi-Cal and CCS (California Children Services) authorization, follow through for financial eligibility, and perform all functions associated with CCS/Medic-Cal outpatient rehab authorization. Screens ordered tests and communicate to physician and/or ABN Specialist those tests and/or diagnoses that do not meet criteria to be covered by Medicare. When applicable, completes CCS / Medi-Cal Referrals on all new pediatric and adult patients and follows case until approved for coverage. Monitors CCS cases and submits medical documentation to authorize services. Assist with training of new staff on Medi-Cal and CCS regulations, and training of appropriate assignment of Plan/Carriers. Monitors the Outpatient authorization process to make sure the work is done accurately and notifies management of any problems related to this process. Prepares all forms required by Medi-Cal and CCS for treatment authorization requests (TAR) and extension in a timely manner. Compiles information on authorizations and specialized program scheduling data and prepares reports and records. Assures that the correct pre-registration visit encounter type is linked to the scheduled appointment. Creates a request for authorization of service if applicable. Sends orders for diagnostic tests to appropriate department. Assures that documentation indicating the date of service and the visit number accompanies the orders for diagnostic testing. Customer Service: Ensure a high level of customer service by greeting, being a resource to patients and visitors. Serve as a liaison between patients and support staff. Develop effective relationships with colleagues, physicians, providers, leaders and other employees across the organization. Demonstrates genuine interest in helping our patients, providers and other employees by using excellent communication skills, being polite, friendly, patient and calm under pressure. Managing multiple, changing priorities in an effective and organized manger, under stressful demand while maintaining exceptional service. Maintain composure when dealing with difficult situations and responding professionally. Independently recognize a high priority situation, taking appropriate and immediate action. Effectively communicates with service delivery and other departments to resolve issues that impact patient care and escalating issues that cannot be resolved in accordance with departmental guidelines. Quality Assurance Maintains appropriate level of productivity and accuracy for work performed based on department standards. Maintains thorough knowledge of policies, procedures, and standard work within the department in order to successfully performance duties on a day-to-day basis. Performs other related duties as assigned or requested. Your qualifications should include: High School or equivalent Two years related experience registering and scheduling complex patient appointments in a clinic or hospital setting. Medical terminology experience required. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE . United States-California-Duarte", "summaryDescription" : "Patient Access Representative III at City of Hope", "createdAt" : "2026-06-14T19:48:26.243", "lastUpdated" : "2026-06-16T02:25:03.641", "ingestTimestamp" : "2026-06-14T19:48:26.243", "mongoId" : "69fc49814c40e2acd1a81e96", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 50000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "_score" : 789.5888, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c704a74d8ee00a0929797", "title" : "Patient Access Advocate", "company" : "Intuitive Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 38000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Patient Access Advocate in Coppell, Texas, adjusted for mid-seniority and part-time employment in the healthcare industry." }, "location" : "Coppell, TX, United States", "locations" : [ "Coppell", "TX", "United States" ], "timestamp" : "2026-06-15T05:31:22.096", "fingerprint" : "942951097ebbdec033066dcc4de7fc41834b9bca299bcb9a5d1f634aa35eeb24", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IntuitiveHealth1/3743990013604846-patient-access-advocate-prn-mid-shift", "externalId" : "3743990013604846", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Coppell", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.9552598,-97.0155703" } ], "locationText" : "Coppell, Texas, United States", "employmentType" : "PART_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Word, Excel, Outlook", "professionalSkills" : [ "Clerical duties", "Patient registration", "Insurance verification", "Copayment collection" ], "hardSkillsList" : [ "Database entry", "Scanning documents", "Faxing documents", "Screening phone calls", "Taking messages" ], "softSkillsList" : [ "Flexibility", "Communication Proficiency", "Collaboration Skills", "Patient/Client Focus", "Technical Capacity" ], "hardSkills" : [ { "name" : "Database entry", "level" : "intermediate" }, { "name" : "Scanning documents", "level" : "intermediate" }, { "name" : "Faxing documents", "level" : "intermediate" }, { "name" : "Screening phone calls", "level" : "intermediate" }, { "name" : "Taking messages", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Flexibility" }, { "name" : "Communication Proficiency" }, { "name" : "Collaboration Skills" }, { "name" : "Patient/Client Focus" }, { "name" : "Technical Capacity" } ], "majorSkills" : "Patient Access, Customer Service, Administrative Support", "majorSkillsList" : [ "Patient Access", "Customer Service", "Administrative Support" ], "coreResponsibilities" : "Greet patients, Answer the phone, Enter information into database, Perform general clerical duties, Maintain a pleasant, professional demeanor, Make patients feel welcome, Check patients in and out, Verify benefits, Collect copayments, coinsurance, and deductibles, Assist staff and patients with clerical duties, Copy documents, Scan documents, Fax documents, Create patient files, Maintain patient files, Screen phone calls, Direct phone calls, Take messages, Direct messages, Provide callers with information, Confirm all paperwork is filled out correctly, Keep front desk clean and presentable, Keep waiting room area clean and presentable, Keep children's play area clean and presentable, Assure a clean work environment, Empty trash, Vacuum floors, Mop floors, Clean counters, Encourage a friendly work environment, Encourage a respectful work environment, Provide a customer-focused environment, Provide a friendly environment, Provide a reassuring environment, Provide an open environment, Follow all HIPAA policies, Follow all company policies", "teamCollaboration" : "Assist staff", "domainKnowledge" : "HIPAA policies; Health insurance; Insurance verification", "domainList" : [ "hipaa-policies", "health-insurance", "insurance-verification" ], "domainSpecificKnowledge" : [ "HIPAA policies", "Health insurance", "Insurance verification" ], "toolProficiency" : [ "Telephones", "Credit card machines", "Fax machines", "Photocopiers", "Calculators" ], "communicationSkills" : "Present information", "documentationSkills" : "Confirm paperwork", "problemSolvingSkills" : "Deal with problems", "specialRequirements" : "Standing, Walking, Use of hands, Reaching, Sitting, Talking, Listening, Lifting up to 10 pounds, Rotate shifts, Standby, On-call", "qualificationsBasic" : "High school diploma or GED, Ability to read and comprehend simple instructions, Ability to write simple correspondence, Ability to effectively present information, Basic math skills, Ability to apply common sense, Ability to deal with problems in standardized situations, Must be computer literate, Ability to perform multiple tasks simultaneously, Prioritize multiple demands effectively, Exceptional communication skills, Exceptional customer service", "qualificationsPreferred" : "Minimum of 1 year of experience in a medical office setting, Familiar with health insurance and insurance verification, Knowledge and skills regarding all general office equipment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. About Legacy ER & Urgent Care Legacy ER & Urgent Care, an Intuitive Health company, is a leader in hybrid healthcare, offering both Emergency Room and Urgent Care services under one roof. With multiple locations in DFW, we deliver high-quality, compassionate care that’s convenient, efficient, and patient-focused. 9a-9p 1-2 shifts per week The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the database, and performing general clerical duties. In this position, it is imperative that you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. The ability to multitask is a must. • Greeting patients in a friendly, courteous, and professional manner in both in-person and over the phone. • Check patients in and out. • Verifying benefits and collecting copayments, coinsurance, and deductibles. • Assist staff and patients with clerical duties as needed, including copying, scanning, and faxing documents. • Creating and maintaining patient files. • Screen phone calls and direct them to the appropriate individual. Take and direct messages as necessary. • Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information. • Confirm all paperwork is filled out correctly. • Make sure the front desk, waiting room area, and children’s play area are always clean and presentable. • Assure a clean work environment. This may include duties often reserved for housekeeping services, such as emptying trash, vacuuming, mopping floors, and cleaning counters. • Encourage a work environment that is friendly and respectful. • Provide patients and their families with a customer-focused, friendly, reassuring open environment that encourages patients to return to Intuitive Health. • Follow all HIPAA policies and procedures. • Follow all company policies. ## Qualifications • Flexibility. • Communication Proficiency. • Collaboration Skills. • Patient/Client Focus. • Technical Capacity. • High school diploma or general education degree (GED) • Ability to read and comprehend simple instructions, short correspondence, and memos. • Ability to write simple correspondence. • Ability to effectively present information to patients and other employees in the organization. • Basic math skills, including the ability to add, subtract, multiply, and divide. • Ability to apply common sense to carry out detailed written or oral instructions. • Ability to deal with problems in standardized situations. • Minimum of 1 year of experience in a medical office setting is a plus. • Familiar with health insurance and insurance verification. • Knowledge and skills regarding all general office equipment, including telephones, credit card machines, and fax. • Must be computer literate (Word, Excel, Outlook). • Ability to perform multiple tasks simultaneously and to prioritize multiple demands effectively. • Exceptional communication skills and customer service is required. • Solid work history. • This position includes standing, walking, use of hands, reaching, sitting, talking, and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. • This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators, and filing cabinets and has moderate noise exposure. • Incumbent will be scheduled based on operational need (rotate shifts, standby, AA, on-call). Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change. ## Additional Information Intuitive Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All employment decisions are based on qualifications, merit, and business needs.", "summaryDescription" : "Patient Access Advocate at Intuitive Health. Skills: Patient Access, Customer Service, Administrative Support. Greet patients. Answer the phone", "postedDate" : "2026-06-12T18:28:09.000", "createdAt" : "2026-06-13T09:45:39.561", "lastUpdated" : "2026-06-15T05:31:22.096", "ingestTimestamp" : "2026-06-13T09:45:39.561", "mongoId" : "6a2c704a74d8ee00a0929797", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Database entry", "Scanning documents", "Faxing documents", "Screening phone calls", "Taking messages", "Flexibility", "Communication Proficiency", "Collaboration Skills", "Patient/Client Focus", "Technical Capacity", "Patient Access", "Customer Service", "Administrative Support", "Clerical duties", "Patient registration", "Insurance verification", "Copayment collection", "HIPAA policies", "Health insurance", "Telephones", "Credit card machines", "Fax machines", "Photocopiers", "Calculators" ], "skillCount" : 24, "jobCategory" : "other", "jobSubcategory" : "Front Office (Patient Access)", "dataQualityScore" : 1.0, "_score" : 763.3279, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2d8e2e74d8ee00a0c2ff13", "title" : "Patient Access Representative", "company" : "SSM Health", "industry" : "Healthcare", "salary" : { "min" : 35000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Patient Access Representative in the United States, adjusted for the healthcare industry and general market conditions." }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-16T00:22:30.291", "fingerprint" : "080c74978e2395a5494fca66f8aad951ff1b73494c770d03c06a8347e9d74244", "source" : "workday", "language" : "en", "applyUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/MO-SSM-Health-Des-Peres-Medical-Pavilion/Patient-Access-Representative-I_R193632", "externalId" : "R193632", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "remoteFriendly" : false, "rawDescription" : "**It 's more than a career, it's a calling.** MO-SSM Health Des Peres Medical Pavilion **Worker Type:** Regular **Job Highlights:** Monday-Friday-7:00AM-5:00PM Computers skills and customer service oriented Join Our Team and make a difference every day while enjoying competitive pay, great benefits, and a supportive work environment. We offer competitive, affordable health insurance and benefits designed to support you and your family **Fulfill your calling with SSM Health — apply today!** **Job Summary:** Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES * Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. * Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. * Assists with coordination of activities related to insurance pre-certification/authorization. * Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. * Performs clerical and reception duties associated with patient registration. * Performs other duties as assigned. EDUCATION * High School diploma/GED or 10 years of work experience EXPERIENCE * No experience required PHYSICAL REQUIREMENTS * Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. * Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. * Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. * Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. * Frequent keyboard use/data entry. * Occasional bending, stooping, kneeling, squatting, twisting and gripping. * Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. * Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS * None **Department:** 8565000235 SLUCare Centralized Contact Ctr **Work Shift:** Day Shift (United States of America) **Scheduled Weekly Hours:** 40 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. * **Paid Parental Leave :** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). * **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. * **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. [ _Explore All Benefits_](https://jobs.ssmhealth.com/us/en/benefits) _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,**** pregnancy, veteran status**,** or any other characteristic protected by applicable law. [Click here to learn more.](https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)_", "summaryDescription" : "Patient Access Representative at SSM Health", "postedDate" : "2026-06-12T20:47:56.229", "createdAt" : "2026-06-14T20:47:56.200", "lastUpdated" : "2026-06-16T00:22:30.291", "ingestTimestamp" : "2026-06-14T20:47:56.200", "mongoId" : "6a2d8e2e74d8ee00a0c2ff13", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/MO-SSM-Health-Des-Peres-Medical-Pavilion/Patient-Access-Representative-I_R193632", "salaryAnnualMin" : 35000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 742.3741, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69dde45b2beec4dd3d9a3eaf", "title" : "Patient Access Representative III - OC", "company" : "City of Hope", "industry" : "Healthcare", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Access Representative III in Irvine, United States, adjusted for mid-seniority and healthcare industry." }, "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "Call Center Operations", "Onsite, Days, Days" ], "timestamp" : "2026-06-15T22:26:13.007", "fingerprint" : "2f79a699f21d9cf5d2cfa19c296b1754d7c216f0fd5f281111e4cd2965fad9e0", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa067.taleo.net/careersection/ex/jobdetail.ftl?job=226944", "externalId" : "226944", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join the transformative team at City of Hope Orange County, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. This function plays a critical role on the care team providing patients an excellent, compassionate experience for checking in and out of appointments, coordinating future visits and answering as well as addressing patient needs through inbound calls. This role requires a high level of independent judgement, customer service, communication and multi-tasking to successfully coordinate the scheduling of patient appointments across multiple hospital departments. This individual is expected to utilize telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays, schedule and re-schedule complex appointments. Additional duties include regular communication with physicians, nurses and other care team members as well departments to create a foster teamwork and seamless clinic operations. As a successful candidate, you will: Registration and Scheduling Demonstrates an in-depth understanding of the flow of the patient registration and scheduling process within the paper and electronic environments. Registers, pre-registers, consents and schedule all patient appointment types, across the clinics, ancillary areas and hospital. Creates pre-registration record and links pre-registration record to scheduled appointments. Proactively coordinates appointments with other functional areas. Maintains department productivity, accuracy, and quality assurance standards while performing these duties. Ensures data is entered accurately for all patient demographic and insurance information. Completes all required legal documents and obtains and scans all other related documents. Performs cash collection functions, patient pricing estimates, ETC admission. Ensures that financial protocols and requirements are met while providing access to service at COH facilities by reviewing account documentation. Maintains and applies current knowledge of insurance requirements when verifying eligibility and confirms authorization is secured prior to forwarding patients to service delivery areas; escalates unsecure financial accounts to management. Provides patients with itineraries, advance beneficiary notice and written instructions for tests and procedures as applicable. Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues and ensuring financial clearance of account. Provides information and assistance to patients to ensure they understand the Financial Assistance policy and application process. Provides Financial Assistance applications to all uninsured patients. Screens ordered tests and communicate to physician and/or ABN Specialist those tests and/or diagnoses that do not meet criteria to be covered by Medicare Assures that the correct pre-registration visit encounter type is linked to the scheduled appointment. Creates a request for authorization of service if applicable. Send orders for diagnostic tests to appropriate department. Assures that documentation indicating the date of service and the visit number accompanies the orders for diagnostic testing. Customer Service Ensure a high level of customer service by greeting, being a resource to patients and visitors. Serve as a liaison between patients and support staff. Develop effective relationships with colleagues, physicians, providers, leaders and other employees across the organization. Demonstrates genuine interest in helping our patients, providers and other employees by using excellent communication skills, being polite, friendly, patient and calm under pressure. Managing multiple, changing priorities in an effective and organized manner, under stressful demand while maintaining exceptional service. Maintain composure when dealing with difficult situations and responding professionally. Independently recognize a high priority situation, taking appropriate and immediate action. Effectively communicates with service delivery and other departments to resolve issues that impact patient care and escalating issues that cannot be resolved in accordance with departmental guidelines. Quality Assurance Maintains appropriate level of productivity and accuracy for work performed based on department standards. Maintains thorough knowledge of policies, procedures, and standard work within the department in order to successfully performance duties on a day-to-day basis. Your qualifications should include: High School or equivalent. Two years related experience registering and scheduling complex patient appointments in a clinic or hospital setting. Medical terminology experience required. Preferably: Two years front desk oncology practice experience. EPIC electronic medical record experience preferred. Additional Information: City of Hope employees’ pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE . United States-California-Irvine", "summaryDescription" : "Patient Access Representative III - OC at City of Hope", "createdAt" : "2026-06-14T20:46:53.796", "lastUpdated" : "2026-06-15T22:26:13.007", "ingestTimestamp" : "2026-06-14T20:46:53.796", "mongoId" : "69dde45b2beec4dd3d9a3eaf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 740.2522, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305a85f292fd229cf52161", "title" : "Senior Data Business Analyst", "company" : "Referrals Only", "industry" : "Technology", "salary" : { "min" : 2200000.0, "max" : 3500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Data Business Analyst in Bangalore, India, adjusted for seniority and the technology industry." }, "location" : "Bangalore - Mahadevapura", "locations" : [ "Bangalore - Mahadevapura" ], "timestamp" : "2026-06-16T07:54:23.901", "fingerprint" : "c8eb8ce8d8c6fe68f54c07f042a95edd91cd50cb250c2a28abf5afe7918679f7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thoughtworksreferral/jobs/7976041", "externalId" : "7976041", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangalore", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bangalore, Karnataka, India", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Big data stack, APIs, Storage", "professionalSkills" : [ "Prioritization", "Stakeholder management", "Conflict resolution", "Business process modeling" ], "hardSkillsList" : [ "Story writing", "Requirement elicitation" ], "hardSkills" : [ { "name" : "Story writing", "level" : "intermediate" }, { "name" : "Requirement elicitation", "level" : "intermediate" } ], "teamCollaboration" : "Technical leads; Developers; XD; PO; Product teams; Business stakeholders; Platform users; TLs", "projectManagementSkills" : [ "Agile", "Lean", "Continuous Delivery", "Epics", "Features", "Stories", "Release plans", "Milestones", "Iteration management", "Backlog management" ], "domainKnowledge" : "Data platform; Data mesh", "domainList" : [ "data-platform", "data-mesh" ], "domainSpecificKnowledge" : [ "Data platform", "Data mesh" ], "toolProficiency" : [ "Sisense" ], "communicationSkills" : "Articulate business value", "documentationSkills" : "Story-writing", "continuousLearning" : "Development programs; Teammate support", "innovationCreativity" : "Generate bold ideas", "problemSolvingSkills" : "Unearthing root cause; Validating business opportunity; Solving problems", "outcomesObjectives" : "Deliver business value; Deliver solutions", "qualificationsBasic" : "Big data stack experience, Agile, Lean, Continuous Delivery methodologies", "qualificationsPreferred" : "Infra concepts knowledge, Data mesh knowledge, Core software development tech knowledge, PhD preferred", "rawDescription" : "What happens when you have fascinating clients with challenging problems on the one hand and passionate software developers looking to build future-focused solutions on the other? This in-between is where Business Analysts reside, acting as a bridge between the client and team. You will establish the outcomes software must achieve, assess how it will be used, and then generate bold ideas with our developers to create custom applications. You will work with clients across a variety of sectors and ensure the business-critical software solutions we develop deliver real business value every time. Job responsibilities Senior BA will help on the delivery of the work by closely interacting with the technical leads, developers, XD and PO in the team in addition to the stakeholders that include Product teams in TechOps and Business stakeholders. The data platform team plays a key role to drive the change and build better products, solutions and process to make sure Thoughtworks achieves enduring commercial success and sustained growth and our business and operational leaders are able to make better business decisions and take faster actions, enabled by trustworthy insights & data. Articulate the business value and outcomes from the relatively tech focussed ecosystem that the team works in. Help in ideating and creating a product roadmap that aligns with the vision of a data enabled business. ● Able to manage and anchor multiple streams of work on the data platform. Break the work into Epics, features and stories. Conduct estimations within the team. Able to inculcate agile and best practices within the team. Able to come up with release plans/ timelines and milestones to ensure that we deliver value incrementally. Can anchor showcases. Iteration management, Backlog management. Leading the day to day delivery of the data platform. Make sure we deliver on time. Collecting the requirements and feedback from platform users and tracking it to closure. Consulting the data platform users on best practices and sensible defaults. Collaborate with TLs on technical discussions and understand the outcomes and impact of decisions. Make sure the product support (zendesk) work is running efficiently in the team. Join in the conversation with BI tool (Sisense) Vendor to consult on evolving our product direction. Job qualifications Technical skills Interest and experience in working with big data stack (any set of technologies is fine) Knowledge of infra concepts and data mesh is a big plus . Strong knowledge of core software development tech like APIs, storage etc. You have a track record of delivering impactful software, ideally on a collaborative software delivery team. You have attention to detail, a practical approach to the day-to-day work of story-writing and delivery and can draw a line directly from an overarching client strategy to your team's outcomes. You enjoy unearthing the root cause(s) of a client's pain points, validating a business opportunity or problem and partnering to deliver a solution. You are well versed with Agile, Lean and Continuous Delivery methodologies and love to mentor others. You understand how businesses operate and have experience modeling business processes using a variety of tools and techniques to facilitate requirement elicitation sessions. You have a genuine passion for quality software and know how to get from sketch to code. Professional skills You have a knack for prioritization, obtaining buy-in from stakeholders, and resolving conflicts as they arise. Understand Data platform and data mesh. Be able to understand perspectives of BA's/ devs/ data analysts/data engineers of multiple domains to help understand pain areas and work with them /do consulting as required to address them. You're resilient and flexible in ambiguous situations and enjoy solving problems from technical and business perspectives. An interest in coaching others, sharing your experience and knowledge with teammates. Other things to know Learning & Development There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. About Thoughtworks Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For over 30 years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world. Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary. See here our AI policy.", "summaryDescription" : "Senior Data Business Analyst at Referrals Only", "postedDate" : "2026-06-15T23:26:49.616", "createdAt" : "2026-06-15T23:26:49.616", "lastUpdated" : "2026-06-16T07:54:23.901", "ingestTimestamp" : "2026-06-15T23:26:49.616", "mongoId" : "6a305a85f292fd229cf52161", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Story writing", "Requirement elicitation", "Prioritization", "Stakeholder management", "Conflict resolution", "Business process modeling", "Agile", "Lean", "Continuous Delivery", "Epics", "Features", "Stories", "Release plans", "Milestones", "Iteration management", "Backlog management", "Data platform", "Data mesh", "Sisense" ], "skillCount" : 19, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 738.2793, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a825e74d8ee00a067324c", "title" : "Epic Analyst", "company" : "The Epic Ckd Team", "industry" : "Healthcare", "salary" : { "min" : 62000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "06797 - DPS CKD OPS", "locations" : [ "06797 - DPS CKD OPS", "United States of America" ], "certifications" : [ "Epic Cadence certification", "Epic Prelude certification", "Epic Real Time Eligibility certification", "Epic Referrals certification", "EpicCare Ambulatory certification", "EpicCare Link certification", "Epic Care Everywhere certification", "Epic MyChart certification", "Epic HIM/Identity certification", "Epic Resolute Professional Billing certification", "Epic Claims certification", "Epic Contracts certification", "Epic Electronic Remittance certification", "Epic Charge Router certification", "Epic Data Courier certification", "Epic Security certification", "Epic Reporting Workbench certification", "PMP certification", "CAPM certification" ], "timestamp" : "2026-06-13T20:01:36.961", "fingerprint" : "cdbb233f111aa9f8e8e59bf18590ca6a2ab4b406e96e0a38de6aaecf02286492", "source" : "workday", "language" : "en", "applyUrl" : "https://davita.wd1.myworkdayjobs.com/DKC_External/job/06797---DPS-CKD-OPS/Epic-Analyst-I_R0462974", "externalId" : "R0462974", "industryFunction" : { }, "locationPoint" : "-11.86417,-55.5025", "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" } ], "locationText" : "Denver, Colorado, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Epic, Nova, Orion, Asana, Sherlock, Microsoft Office", "professionalSkills" : [ "Workflow analysis", "Requirements gathering", "Enhancement requests", "Optimization requests" ], "hardSkillsList" : [ "System maintenance", "Enhancement build", "Implementation build", "Workflow design", "Build testing", "Build migration" ], "softSkillsList" : [ "Self-disciplined", "Mentoring" ], "hardSkills" : [ { "name" : "System maintenance", "level" : "intermediate" }, { "name" : "Enhancement build", "level" : "intermediate" }, { "name" : "Implementation build", "level" : "intermediate" }, { "name" : "Workflow design", "level" : "intermediate" }, { "name" : "Build testing", "level" : "intermediate" }, { "name" : "Build migration", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Self-disciplined" }, { "name" : "Mentoring" } ], "majorSkills" : "Epic CKD product, Epic system, Workflow design", "majorSkillsList" : [ "Epic CKD product", "Epic system", "Workflow design" ], "coreResponsibilities" : "Monitor ServiceNow for incidents, Follow-up with requesters, Update status and document notes, Manage team-owned workqueues, Manage error logs, Document build, Migrate build, Assist in requirements gathering, Assist in workflow analysis, Assist in build, Assist in testing, Support users, Respond to questions about workflow design, Support implementation for new practices, Support implementation for new modules, Collaborate with end users, Collaborate with internal partners, Design solutions, Explain workflows, Engage with third parties, Define integrated workflows, Build integrated workflows, Test integrated workflows, Troubleshoot integrated workflows, Support Epic upgrades, Assess upgrade needs, Complete upgrade build, Test upgrade build, Work with end users, Work with SMEs, Research workflows, Design workflows, Build workflows, Test workflows, Research enhancements, Design enhancements, Build enhancements, Test enhancements, Document build steps, Document build statuses, Train other Epic team members", "teamCollaboration" : "Clinical users; Administrative users; Revenue cycle users; End users; Internal partners; Third parties; SMEs", "projectManagementSkills" : [ "PMP", "CAPM" ], "domainKnowledge" : "Electronic Health Records; Chronic Kidney Disease; Nephrology practices; Revenue cycle management; Epic CKD product", "domainList" : [ "electronic-health-records", "chronic-kidney-disease", "nephrology-practices", "revenue-cycle-management", "epic-ckd-product" ], "domainSpecificKnowledge" : [ "Electronic Health Records", "Chronic Kidney Disease", "Nephrology practices", "Revenue cycle management", "Epic CKD product" ], "toolProficiency" : [ "ServiceNow", "Nova", "Orion", "Asana", "Sherlock", "Microsoft Office" ], "communicationSkills" : "Verbal collaboration; Written collaboration", "documentationSkills" : "Documenting build; Documenting build steps; Documenting build statuses", "continuousLearning" : "On-demand virtual leadership courses; On-demand virtual development courses", "problemSolvingSkills" : "Solve new problems with technology", "specialRequirements" : "On-call responsibilities, Occasional nights, Occasional weekend work, Up to 25% travel", "qualificationsBasic" : "2-4 years of experience, Bachelor’s degree", "qualificationsPreferred" : "Epic Community Connect knowledge, Nephrology and kidney care knowledge, Project management knowledge, Epic build certification, Project Management Certification", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "**Posting Date** 06/10/2026 2000 16th St, Denver, Colorado, 80202-5117, United States of America GENERAL PURPOSE OF THE JOB An Epic Analyst I works to build and support one or more Epic modules for live and implementing customers. This individual will work with clinical, administrative, and revenue cycle users to support nephrology practices using the Epic CKD product by performing day-to-day maintenance of the Epic system, enhancement build, and new implementation build. This person will use their knowledge and experience to solve new problems with technology and should be self-disciplined and able to thrive in a primarily remote environment. General Information about the Epic CKD Team: DaVita Physicians Solutions has established a partnership with Epic, the market leader in Electronic Health Records (EHRs), with the goal of maximizing physician satisfaction and improving the quality outcomes of Chronic Kidney Disease (CKD) patients. The tools and support the team delivers are used by nephrology practices to manage CKD patient populations in promoting better outcomes and interoperability, while improving physician experience and aiding in revenue cycle practice management. DaVita Physician Solutions CKD EHR by Epic, is offered to nephrology practices that are independently owned and operated. Many of these practices are smaller than typical Epic customers and value independence while leveraging the best available industry technology. ESSENTIAL DUTIES & RESPONSIBILITIES Incident and request resolution * Monitor ServiceNow for incidents and requests assigned to team * Follow-up with requesters as needed for additional information * Update status and document notes and resolution * Manage team-owned workqueues and error logs * Some on-call responsibilities for urgent issues * Management of workqueues and error queues * Documenting and migrating build Implementation support * Assist in requirements gathering, workflow analysis, build, testing, and go-live phases of the implementation * Support users and training team with build fixes and responding to questions about workflow design * Implementation support for new practices and new modules * Documenting and migrating build * Written and verbal collaboration with end users and internal partners to understand issues, design solutions, and explain workflows * Engaging with third parties to define, build, test, and troubleshoot integrated workflows Upgrade, enhancement, and special projects work * Support Epic upgrades in assessing needs, completing build, testing, and build * Work in Nova, Orion, Asana, and other tools to document build steps and statuses * Work with end users and SMEs to understand enhancement and optimization requests * Research, design, build, and testing of workflows and enhancements * Documenting and migrating build Other duties as assigned. * Mentoring and training of other Epic team members EDUCATION AND EXPERIENCE _Required_ * 2-4 years of experience * Bachelor’s degree _Preferred_ **Knowledge and experience in the following areas:** * Epic Community Connect * Nephrology and kidney care * Project management **Proficiency with the following tools:** * Epic tools such as Orion, Nova, and Sherlock * Microsoft Office product **One or more of the following Epic Build Certification(s):** * Cadence, Prelude, Real Time Eligibility, Referrals * EpicCare Ambulatory, EpicCare Link, Care Everywhere, MyChart, HIM/Identity * Resolute Professional Billing, Claims, Contracts, Electronic Remittance, Charge Router, * Data Courier * Security * Reporting Workbench **Project Management Certification (PMP or CAPM)** TRAVEL AND TIME REQUIREMENTS Travel: Up to 25% for visits to customer practices, team meetings, conferences, and training Nights/Weekends: Occasional nights and weekend work needed during onsite trips and to support urgent issues **What We’ll Provide:** More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. * **Comprehensive benefits:** Medical, dental, vision, 401(k) match, paid time off, PTO cash out * **Support for you and your family:** Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more * **Professional development programs:** DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. #LI-KM4 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as \"a place where I belong.\" Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Salary Range for the role is $62,000.00 - $95,000.00 per year. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour For location-specific minimum wage details, see the following link: [DaVita.jobs/WageRates](https://davita.jobs/WageRates) Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at [https://careers.davita.com/benefits](https://careers.davita.com/benefits) **Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.**", "summaryDescription" : "Epic Analyst at The Epic Ckd Team. Skills: Epic CKD product, Epic system, Workflow design. Monitor ServiceNow for incidents. Follow-up with requesters", "postedDate" : "2026-06-10T16:03:55.696", "createdAt" : "2026-06-11T16:03:55.647", "lastUpdated" : "2026-06-13T20:01:36.961", "ingestTimestamp" : "2026-06-11T16:03:55.647", "mongoId" : "6a2a825e74d8ee00a067324c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://davita.wd1.myworkdayjobs.com/DKC_External/job/06797---DPS-CKD-OPS/Epic-Analyst-I_R0462974", "salaryAnnualMin" : 62000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "System maintenance", "Enhancement build", "Implementation build", "Workflow design", "Build testing", "Build migration", "Self-disciplined", "Mentoring", "Epic CKD product", "Epic system", "Workflow analysis", "Requirements gathering", "Enhancement requests", "Optimization requests", "PMP", "CAPM", "Electronic Health Records", "Chronic Kidney Disease", "Nephrology practices", "Revenue cycle management", "Epic Cadence certification", "Epic Prelude certification", "Epic Real Time Eligibility certification", "Epic Referrals certification", "EpicCare Ambulatory certification", "EpicCare Link certification", "Epic Care Everywhere certification", "Epic MyChart certification", "Epic HIM/Identity certification", "Epic Resolute Professional Billing certification", "Epic Claims certification", "Epic Contracts certification", "Epic Electronic Remittance certification", "Epic Charge Router certification", "Epic Data Courier certification", "Epic Security certification", "Epic Reporting Workbench certification", "PMP certification", "CAPM certification", "ServiceNow", "Nova", "Orion", "Asana", "Sherlock", "Microsoft Office" ], "skillCount" : 45, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 737.3505, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2cb00474d8ee00a09d888b", "title" : "Epic Willow Inpatient", "company" : "Chartis", "industry" : "MUST BE UPDATED: Assign Team Here", "salary" : { "min" : 75.0, "max" : 85.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T03:50:52.289", "fingerprint" : "b7aa1fcebdb28d1222e61918942bb86c0fefd3c46e8732fe839127e1c1c76795", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/chartis/6f183ac8-f146-4150-b8c0-51d797891757/application", "externalId" : "6f183ac8-f146-4150-b8c0-51d797891757", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "TEMPORARY", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Chartis The challenges facing US healthcare are longstanding and all too familiar. We are Chartis, and we believe in better. We work with more than 1,900 organizations annually to develop and activate transformative strategies, operating models, and organizational enterprises that make US healthcare more affordable, accessible, safe, and human. With more than 1,450 professionals, we help providers, payers, technology innovators, retail companies, and investors create and embrace solutions that tangibly and materially reshape healthcare for the better. Our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors—is 100% focused on healthcare and each has a longstanding commitment to helping transform healthcare in big and small ways. Believe in better. Chartis has offices in Boston, Chicago, New York, Washington D.C., and Nashville. Remote work is allowed. Position Title: Epic Willow Inpatient Department: Information Technology / Clinical Applications Reports To: Manager, Clinical Applications Position Summary The Epic Willow Analyst serves as the primary resource for the design, build, testing, implementation, maintenance, and support of Epic Willow Pharmacy applications. The analyst collaborates with pharmacists, clinicians, operational leaders, and IT teams to ensure pharmacy workflows are effectively supported and optimized within the Epic electronic health record (EHR). KEY RESPONSIBILITIES Epic Willow Support & Maintenance - Configure, build, and maintain Epic Willow Inpatient and/or Willow Ambulatory applications. - Analyze and troubleshoot application issues, system errors, and workflow challenges. - Perform system upgrades, enhancements, and maintenance activities. - Monitor system performance and recommend improvements. Workflow Analysis & Optimization - Collaborate with pharmacists and clinical stakeholders to understand operational needs. - Analyze current-state pharmacy workflows and design future-state solutions. - Develop and implement workflow enhancements that improve medication safety and operational efficiency. - Support medication ordering, verification, dispensing, and administration workflows. Hourly range: $75-$85. The hourly range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.", "summaryDescription" : "Epic Willow Inpatient at Chartis", "createdAt" : "2026-06-14T20:21:27.632", "lastUpdated" : "2026-06-16T03:50:52.289", "ingestTimestamp" : "2026-06-14T20:21:27.632", "mongoId" : "6a2cb00474d8ee00a09d888b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 156000, "salaryAnnualMax" : 176800, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 736.15936, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a825e74d8ee00a067324e", "title" : "Epic Analyst", "company" : "The Epic Ckd Team", "industry" : "Healthcare", "salary" : { "min" : 62000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "06797 - DPS CKD OPS", "locations" : [ "06797 - DPS CKD OPS", "United States of America" ], "certifications" : [ "EpicCare Ambulatory certification" ], "timestamp" : "2026-06-12T18:14:52.288", "fingerprint" : "247ce6ed527a6129de507ca07569ceb2039f38df7665475e0c5d74482a295b1a", "source" : "workday", "language" : "en", "applyUrl" : "https://davita.wd1.myworkdayjobs.com/DKC_External/job/06797---DPS-CKD-OPS/Epic-Analyst-I_R0462180", "externalId" : "R0462180", "industryFunction" : { }, "locationPoint" : "-11.86417,-55.5025", "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" } ], "locationText" : "Denver, Colorado, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Epic", "professionalSkills" : [ "Workflow analysis", "System maintenance", "Enhancement build", "Implementation build", "Requirements gathering", "Revenue cycle management" ], "hardSkillsList" : [ "System configuration" ], "hardSkills" : [ { "name" : "System configuration", "level" : "intermediate" } ], "majorSkills" : "Epic CKD product, EHR technology", "majorSkillsList" : [ "Epic CKD product", "EHR technology" ], "coreResponsibilities" : "Monitor ServiceNow for incidents, Follow-up with requesters, Update status and document notes, Manage team-owned workqueues, Manage error logs, Document build steps, Migrate build, Assist in requirements gathering, Assist in workflow analysis, Assist in build, Assist in testing, Support users with build fixes, Respond to questions about workflow design, Support implementation for new practices, Support implementation for new modules, Collaborate with end users, Collaborate with internal partners, Understand issues, Design solutions, Explain workflows, Support Epic upgrades, Assess upgrade needs, Complete upgrade build, Support training team with updates, Learn about EHR trends, Promote high value build, Promote high value functionality, Understand enhancement requests, Understand optimization requests, Build workflows, Test workflows, Build enhancements, Test enhancements", "teamCollaboration" : "End users; Internal partners; Training team; SMEs", "projectManagementSkills" : [ "Project scoping", "Project management" ], "domainKnowledge" : "Nephrology practices; Chronic Kidney Disease; Electronic Health Records; EHR technology; Value Based Care; Regulatory programs; Interoperability", "domainList" : [ "nephrology-practices", "chronic-kidney-disease", "electronic-health-records", "ehr-technology", "value-based-care", "regulatory-programs", "interoperability" ], "domainSpecificKnowledge" : [ "Nephrology practices", "Chronic Kidney Disease", "Electronic Health Records", "EHR technology", "Value Based Care", "Regulatory programs", "Interoperability" ], "toolProficiency" : [ "ServiceNow", "Nova", "Asana", "Product Board", "JIRA", "Sherlock", "Confluence", "Microsoft Office" ], "communicationSkills" : "Verbal collaboration; Written collaboration", "documentationSkills" : "Document build steps", "continuousLearning" : "On-demand virtual leadership courses; On-demand virtual development courses", "problemSolvingSkills" : "Solve new problems", "specialRequirements" : "On-call responsibilities, Occasional nights, Occasional weekends, Up to 25% travel", "qualificationsBasic" : "2-4 years of experience, Bachelor's degree, Demonstrated advanced technical aptitude, Demonstrated ability to learn new software rapidly, Ability to obtain EpicCare Ambulatory certification within first 4 months", "qualificationsPreferred" : "Epic Community Connect knowledge, Nephrology and kidney care knowledge, Project scoping and management knowledge, Prior system configuration experience, Project Management Certification (PMP or CAPM)", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "**Posting Date** 06/10/2026 2000 16th St, Denver, Colorado, 80202-5117, United States of America **GENERAL PURPOSE OF THE JOB** An Epic Analyst I works to build and support one or more Epic modules for live and implementing customers. This individual will work with clinical, administrative, and revenue cycle users to support nephrology practices using the Epic CKD product by performing day-to-day maintenance of the Epic system, enhancement build, and new implementation build. This person will use their knowledge and experience to solve new problems with technology and should be self-disciplined and able to thrive in a primarily remote environment. General Information about the Epic CKD Team: DaVita Physicians Solutions has established a partnership with Epic, the market leader in Electronic Health Records (EHRs), with the goal of maximizing physician satisfaction and improving the quality outcomes of Chronic Kidney Disease (CKD) patients. The tools and support the team delivers are used by nephrology practices to manage CKD patient populations in promoting better outcomes and interoperability, while improving physician experience and aiding in revenue cycle practice management. DaVita Physician Solutions CKD EHR by Epic, is offered to nephrology practices that are independently owned and operated. Many of these practices are smaller than typical Epic customers and value independence while leveraging the best available industry technology. **ESSENTIAL DUTIES & RESPONSIBILITIES** Incident and request resolution * Monitor ServiceNow for incidents and requests assigned to team * Follow-up with requesters as needed for additional information * Update status and document notes and resolution * Manage team-owned workqueues and error logs * Some on-call responsibilities for urgent issues * Management of workqueues and error queues * Documenting and migrating build Implementation support * Assist in requirements gathering, workflow analysis, build, testing, and go-live phases of the implementation * Support users and training team with build fixes and responding to questions about workflow design * Implementation support for new practices and new modules * Written and verbal collaboration with end users and internal partners to understand issues, design solutions, and explain workflows Upgrade, enhancement, and special projects work * Support Epic upgrades in assessing needs, completing build, testing, and supporting training team with contents of change/update. * Learn about future trends in EHR technology to support and promote high value build and functionality in areas such as Value Based Care, Regulatory programs, Integrations and Interoperability for Nephrologists and their practices. * Work in Nova, Asana, Product Board, JIRA and other tools to document build steps and statuses * Work with end users and SMEs to understand enhancement and optimization requests * Build, and testing of workflows and enhancements Other duties as assigned **EDUCATION AND EXPERIENCE** _Required_ * 2-4 years of experience * Bachelor’s degree **Demonstrated advanced technical aptitude** **Demonstrated ability to learn new software rapidly** **Ability to obtain Epic Build Certification(s):** * **EpicCare Ambulatory (required) – Must be obtained within first 4 months** **Additional Certification Trainings as assigned** _Preferred_ **Knowledge and experience in the following areas:** * Epic Community Connect * Nephrology and kidney care * Project scoping and management **Proficiency with the following tools:** * Epic tools such as Nova and Sherlock * Product/Project Management tools such as Asana, Product Board, JIRA/Confluence * Microsoft Office products **Prior system configuration experience** **Project Management Certification (PMP or CAPM)** **TRAVEL AND TIME REQUIREMENTS** Travel: Up to **25%** for visits to customer practices, team meetings, conferences, and training Nights/Weekends: Occasional nights and weekend work needed during onsite trips and to support urgent issues **What We’ll Provide:** More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. * **Comprehensive benefits:** Medical, dental, vision, 401(k) match, paid time off, PTO cash out * **Support for you and your family:** Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more * **Professional development programs:** DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. #LI-KM4 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as \"a place where I belong.\" Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Salary Range for the role is $62,000.00 - $95,000.00 per year. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour For location-specific minimum wage details, see the following link: [DaVita.jobs/WageRates](https://davita.jobs/WageRates) Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at [https://careers.davita.com/benefits](https://careers.davita.com/benefits) **Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.**", "summaryDescription" : "Epic Analyst at The Epic Ckd Team. Skills: Epic CKD product, EHR technology. Monitor ServiceNow for incidents. Follow-up with requesters", "postedDate" : "2026-06-10T15:40:43.909", "createdAt" : "2026-06-11T15:40:43.703", "lastUpdated" : "2026-06-12T18:14:52.288", "ingestTimestamp" : "2026-06-11T15:40:43.703", "mongoId" : "6a2a825e74d8ee00a067324e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://davita.wd1.myworkdayjobs.com/DKC_External/job/06797---DPS-CKD-OPS/Epic-Analyst-I_R0462180", "salaryAnnualMin" : 62000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "System configuration", "Epic CKD product", "EHR technology", "Workflow analysis", "System maintenance", "Enhancement build", "Implementation build", "Requirements gathering", "Revenue cycle management", "Project scoping", "Project management", "Nephrology practices", "Chronic Kidney Disease", "Electronic Health Records", "Value Based Care", "Regulatory programs", "Interoperability", "EpicCare Ambulatory certification", "ServiceNow", "Nova", "Asana", "Product Board", "JIRA", "Sherlock", "Confluence", "Microsoft Office" ], "skillCount" : 26, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 733.675, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2c5e8774d8ee00a08e4ac1", "title" : "Patient Access Liaison", "company" : "LUX Infusion", "industry" : "Healthcare", "salary" : { "max" : 29.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Garnet Valley, Pennsylvania, United States", "locations" : [ "Garnet Valley", "Pennsylvania", "United States", "Overland Park", "Kansas", "United States", "Van Nuys", "CA" ], "timestamp" : "2026-06-15T00:49:53.045", "fingerprint" : "bb2473a3ac8c1f72c3a0d9507ba2c7c7e9945357416aa254e9329ad260db97ce", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/luxinfusion/jobs/4095999009", "externalId" : "4095999009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Garnet Valley", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.8429612,-75.5370459" }, { "city" : "Overland Park", "state" : "Kansas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.9742502,-94.6851702" } ], "locationText" : "Garnet Valley, Pennsylvania, United States; Overland Park, Kansas, United States", "technicalSkills" : "Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint", "professionalSkills" : [ "Patient access", "Care coordination", "Benefits verification", "Prior authorization" ], "hardSkillsList" : [ "Organizational skills", "Manage multiple priorities" ], "hardSkills" : [ { "name" : "Organizational skills", "level" : "intermediate" }, { "name" : "Manage multiple priorities", "level" : "intermediate" } ], "majorSkills" : "Patient access, Insurance eligibility, Authorization status", "majorSkillsList" : [ "Patient access", "Insurance eligibility", "Authorization status" ], "coreResponsibilities" : "Monitor insurance eligibility, Monitor authorization status, Review CareTend queues, Identify coverage changes, Obtain updated insurance documentation, Obtain updated clinical documentation, Notify Reimbursement Specialists, Answer benefits questions, Answer authorization questions, Collaborate with reimbursement teams, Collaborate with nurse coordination, Collaborate with pharmacy operations, Collaborate with data entry teams, Communicate potential delays, Document patient communications, Document provider communications, Document internal communications, Track referral status, Track referral volume, Track workload metrics, Organize daily activities, Meet service goals, Support PAL-Pending duties", "teamCollaboration" : "Sales teams; Physicians; Reimbursement Specialists; Nurse coordination; Pharmacy operations; Data entry teams; Field partners", "domainKnowledge" : "Infusion therapies; Specialty therapies; Insurance benefits; Payer requirements; Infusion therapy workflows", "domainList" : [ "infusion-therapies", "specialty-therapies", "insurance-benefits", "payer-requirements", "infusion-therapy-workflows" ], "domainSpecificKnowledge" : [ "Infusion therapies", "Specialty therapies", "Insurance benefits", "Payer requirements", "Infusion therapy workflows" ], "toolProficiency" : [ "CareTend" ], "documentationSkills" : "Accurate documentation", "specialRequirements" : "Willingness to travel up to 5%, Lift up to 25 pounds, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Adjust focus", "outcomesObjectives" : "Safeguard patient's ability to continue treatment", "qualificationsBasic" : "1-3 years experience supporting patient referrals, Experience delivering high-quality customer service, Proficiency in medical or pharmacy terminology, Moderate proficiency in Microsoft Office, High school diploma or equivalent", "qualificationsPreferred" : "Bachelor's degree preferred, Experience supporting prescribers, General understanding of insurance benefits, Familiarity with infusion therapy workflows", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "See your work in a new light. At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. We’re looking for a Patient Access Liaison (PAL) – Active who wants their work to mean something — someone who brings empathy, precision, and follow‑through to protecting patients’ ongoing access to care. Compensation: Up to $29.00 per hour, based on experience Location: On‑site in Overland Park, KS Schedule: Monday–Friday, 8:30 AM–5:00 PM CST or EST Why This Role Matters The PAL – Active plays a critical role in ensuring patients do not experience interruptions in therapy due to insurance or benefit changes. By proactively monitoring eligibility and authorization status, this role helps remove barriers before they impact patient care. In this role, your work will: Help patients remain on therapy without delays or disruption Provide clarity and reassurance during insurance or coverage changes Support care teams through accurate documentation and proactive communication Every follow‑up helps safeguard a patient’s ability to continue treatment with confidence. What You’ll Do In this role, you will: Monitor monthly insurance eligibility and authorization status for assigned active patients Review CareTend queues and ensure all authorizations are current and on file before service delivery Identify coverage changes and work directly with patients, sales teams, and physicians to obtain updated insurance or clinical documentation Notify Reimbursement Specialists when new benefits verification or prior authorizations are required Serve as the primary point of contact for patients, providers, and field partners, answering benefits and authorization questions as they arise Collaborate closely with reimbursement, nurse coordination, pharmacy operations, and data entry teams to keep cases moving forward Communicate potential delays proactively to downstream teams Document all patient, provider, and internal communications accurately in systems of record Track referral status, volume, and workload metrics to organize daily activities and meet service goals Support PAL‑Pending duties as needed to ensure intake coverage and continuity What We’re Looking For You may be a great fit if you bring: 1–3 years of experience supporting patient referrals, prescription services, or reimbursement in infusion or specialty therapies Experience delivering high‑quality customer service to patients and healthcare providers Familiarity with electronic health records or pharmacy patient management systems Proficiency in medical or pharmacy terminology Strong organizational skills and comfort managing multiple priorities in a fast‑paced environment Moderate proficiency in Microsoft Office (Word, Excel, PowerPoint) High school diploma or equivalent (Bachelor’s degree preferred) Willingness to travel up to 5% as needed Bonus Points If You Have Experience supporting prescribers, patients, and field teams in infusion or specialty therapy environments General understanding of insurance benefits, payer requirements, and verification processes Familiarity with infusion therapy workflows and patient needs Why LUX Infusion At LUX Infusion, we believe care deserves more light — more warmth, more clarity, and more connection. Here, you’ll find: Purpose‑driven work with direct patient impact A patient‑first, collaborative intake environment Close partnership with clinical, reimbursement, and pharmacy teams Opportunities to grow your expertise while supporting meaningful care journeys Come help protect patient access to infusion care — and see what’s possible when care comes first. Pay Range/Rate $23—$29 USD PHYSICAL DEMANDS The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at Careers@LUXInfusion.com or 954.385.7322 x 1425. While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER REQUIREMENTS Employees are expected to: Participate annually in required legal and ethical compliance training Consistently act in compliance with LUX Infusion’s legal, ethical, and compliance policies Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual Refrain from any behavior that could be considered unethical or unlawful EXPECTATIONS FOR ALL EMPLOYEES All LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a “stacked‑hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement. GENERAL INFORMATION The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate. Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others. LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.", "summaryDescription" : "Patient Access Liaison at LUX Infusion. Skills: Patient access, Insurance eligibility, Authorization status. Monitor insurance eligibility. Monitor authorization status", "postedDate" : "2026-06-12T22:08:09.967", "createdAt" : "2026-06-12T22:08:09.967", "lastUpdated" : "2026-06-15T00:49:53.045", "ingestTimestamp" : "2026-06-12T22:08:09.967", "mongoId" : "6a2c5e8774d8ee00a08e4ac1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 60320, "hasSalary" : false, "allSkills" : [ "Organizational skills", "Manage multiple priorities", "Patient access", "Insurance eligibility", "Authorization status", "Care coordination", "Benefits verification", "Prior authorization", "Infusion therapies", "Specialty therapies", "Insurance benefits", "Payer requirements", "Infusion therapy workflows", "CareTend" ], "skillCount" : 14, "jobCategory" : "other", "jobSubcategory" : "intake", "dataQualityScore" : 0.6666667, "_score" : 733.43164, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "69fc49954c40e2acd1a82992", "title" : "Referral Specialist", "company" : "USF Health", "industry" : "Healthcare", "salary" : { "min" : 41000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Junior Referral Specialist in Tampa, FL, adjusted for the healthcare industry and company size." }, "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
University Professional Center (AMGUPC)
3500 E. Fletcher Ave

Tampa, 33613

" ], "timestamp" : "2026-06-15T09:05:31.151", "fingerprint" : "c1d07fe0a115aa23a16d4b5c61efbdb0a53e3e9166802764b71d5d4d82bd4e9b", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=678481", "externalId" : "678481", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "minimumEducation" : "High School", "hardSkillsList" : [ "Customer service" ], "hardSkills" : [ { "name" : "Customer service", "level" : "intermediate" } ], "majorSkills" : "Patient referrals, Customer service", "majorSkillsList" : [ "Patient referrals", "Customer service" ], "coreResponsibilities" : "Process patient referrals, Track patient referrals, Transfer patients and records, Receive productivity reports, Review productivity reports, Self monitor performance, Improve performance, Identify appointment information, Route appointment information, Monitor faxing authorization requests, Monitor EMR messages, Address authorization messages", "domainKnowledge" : "Healthcare", "domainList" : [ "healthcare" ], "domainSpecificKnowledge" : [ "Healthcare" ], "toolProficiency" : [ "Computer database", "Telephone" ], "qualificationsBasic" : "High School Diploma or Equivalent, 2 years customer service experience, 2 years healthcare experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The primary focus of this position is to provide excellent customer service to physicians and patients referred for appointments/services at USF Health. Serves as the point of contact for patients being referred to USF Health to schedule provider referred appointments/services within the practice plan. Screens and processes internal referrals generated by USF Health and/or outside providers. Required Skills High School Diploma or Equivalent - Required. 2 years of customer service experience in healthcare - Required. Duties & Responsibilities • Process and track patient referrals for all departments for timely transfer of patients and records • Receive and review individual productivity reports to self monitor and improve performance if required • Identify and route patient appointment information to the correct recipient via computer database and/or telephone calls • May assist in monitoring electronic faxing referral authorization requests and EMR in basket messages to address messages for authorizations Tampa", "summaryDescription" : "Referral Specialist at USF Health. Skills: Patient referrals, Customer service. Process patient referrals. Track patient referrals", "createdAt" : "2026-06-14T07:56:03.930", "lastUpdated" : "2026-06-15T09:05:31.151", "ingestTimestamp" : "2026-06-14T07:56:03.930", "mongoId" : "69fc49954c40e2acd1a82992", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Customer service", "Patient referrals", "Healthcare", "Computer database", "Telephone" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "_score" : 729.87683, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5e8774d8ee00a08e4ac5", "title" : "Patient Referral Coordinator", "company" : "LUX Infusion", "industry" : "Healthcare", "salary" : { "min" : 42500.0, "max" : 57500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Patient Referral Coordinator in Syracuse, United States, adjusted for the healthcare industry and company size." }, "location" : "Syracuse, New York, United States", "locations" : [ "Syracuse", "New York", "United States" ], "timestamp" : "2026-06-15T00:15:20.932", "fingerprint" : "3c85eb5396c5c5d937c9d827216c6224d58214b0ec6ea49e76613fa5b706c175", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/luxinfusion/jobs/4095971009", "externalId" : "4095971009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Syracuse", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "43.0481221,-76.1474244" } ], "locationText" : "Syracuse, New York, United States", "professionalSkills" : [ "Care coordination", "Intake processing", "Authorization tracking" ], "hardSkillsList" : [ "Payer requirements", "Billing", "Authorizations", "Coverage", "Organizational skills", "Multitasking skills", "Problem-resolution skills" ], "hardSkills" : [ { "name" : "Payer requirements", "level" : "intermediate" }, { "name" : "Billing", "level" : "intermediate" }, { "name" : "Authorizations", "level" : "intermediate" }, { "name" : "Coverage", "level" : "intermediate" }, { "name" : "Organizational skills", "level" : "intermediate" }, { "name" : "Multitasking skills", "level" : "intermediate" }, { "name" : "Problem-resolution skills", "level" : "intermediate" } ], "majorSkills" : "Referral coordination, Patient support, Healthcare compliance", "majorSkillsList" : [ "Referral coordination", "Patient support", "Healthcare compliance" ], "coreResponsibilities" : "Gather required documentation, Confirm insurance coverage, Secure authorizations, Coordinate new infusion and enteral referrals, Process referrals accurately and timely, Communicate coverage details and financial obligations to patients, Maintain accurate patient records, Maintain referral logs, Maintain authorization tracking, Identify opportunities to improve intake and referral workflows", "teamCollaboration" : "Referral sources; Hospital liaisons; Pharmacy; Nursing; Billing teams; Branch teams; Clinical partners; Operational partners; External partners", "domainKnowledge" : "Healthcare; Infusion care; Regulatory requirements; Payer requirements; Home care; Infusion provider", "domainList" : [ "healthcare", "infusion-care", "regulatory-requirements", "payer-requirements", "home-care", "infusion-provider" ], "domainSpecificKnowledge" : [ "Healthcare", "Infusion care", "Regulatory requirements", "Payer requirements", "Home care", "Infusion provider" ], "communicationSkills" : "Clear communication", "documentationSkills" : "Documentation accuracy", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Lift up to 25 pounds, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Adjust focus", "outcomesObjectives" : "Support timely billing; Reduce delays in reimbursement", "qualificationsBasic" : "Associate's degree in Business, Healthcare Services, or related field, 1 year of healthcare experience, Proficiency with computer systems, Documentation accuracy", "qualificationsPreferred" : "2+ years of experience with home care or infusion provider, Prior home infusion experience", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "See your work in a new light. At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. Schedule: Monday–Friday, 8:30 AM–5:00 PM EST (subject to business needs) Location: Hybrid (Syracuse, NY) — 3 days onsite / 2 days remote following successful completion of onsite training Bonus: $1,000 retention bonus We’re looking for a Patient Referral Coordinator who wants their work to mean something — someone who brings care, accountability, and purpose to what they do every day. Why This Role Matters The Patient Referral Coordinator plays a vital role in ensuring patients are ready for care — clinically, administratively, and financially — before services begin. By coordinating referrals accurately and efficiently, this role helps remove barriers to treatment and supports a smooth, patient‑first experience. In this role, you’ll contribute to work that: Helps patients feel seen, informed, and supported as they begin care Builds trust with clinicians and referral partners through accuracy and clear communication Enables timely, compliant care delivery in a growing, clinician‑led organization Everything you do connects directly to real people navigating complex healthcare journeys — and your work helps ensure that care can begin with confidence. What You’ll Do In this role, you will: Ensure patient referrals are fully prepared for service by gathering required documentation, confirming insurance coverage, and securing authorizations in compliance with all regulatory requirements Coordinate new infusion and enteral referrals from intake through initial processing, ensuring accuracy, timeliness, and clarity at every step Collaborate closely with referral sources, hospital liaisons, pharmacy, nursing, billing, and branch teams to support seamless care delivery Communicate coverage details and financial obligations clearly to patients or their representatives, ensuring understanding and agreement prior to service Maintain accurate patient records, referral logs, and authorization tracking to support timely billing and reduce delays in reimbursement Identify opportunities to improve intake and referral workflows while maintaining high standards of service and compliance Bring reliability, follow‑through, and thoughtful problem‑solving to your daily work What We’re Looking For You may be a great fit if you bring: A deep commitment to the human impact of your work and to supporting patients through complex processes Strong communication and collaboration skills across clinical, operational, and external partners Ownership and accountability in managing referrals, documentation, and deadlines Comfort learning and adapting in a fast‑paced healthcare environment A desire to contribute to a team that values empathy, accuracy, and high standards Qualifications Associate’s degree in Business, Healthcare Services, or a related field required Minimum of one (1) year of healthcare experience required Strong knowledge of payer requirements related to billing, authorizations, and coverage Proficiency with computer systems and documentation accuracy Strong organizational, multitasking, and problem‑resolution skills Preferred Two (2) or more years of experience with a home care or infusion provider Prior home infusion experience on the provider or payer side You don’t need to check every box — we care just as much about how you show up as what’s on your resume. Pay Range/Rate $22—$26 USD PHYSICAL DEMANDS The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at Careers@LUXInfusion.com or 954.385.7322 x 1425. While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER REQUIREMENTS Employees are expected to: Participate annually in required legal and ethical compliance training Consistently act in compliance with LUX Infusion’s legal, ethical, and compliance policies Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual Refrain from any behavior that could be considered unethical or unlawful EXPECTATIONS FOR ALL EMPLOYEES All LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a “stacked‑hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement. GENERAL INFORMATION The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate. Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others. LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.", "summaryDescription" : "Patient Referral Coordinator at LUX Infusion. Skills: Referral coordination, Patient support, Healthcare compliance. Gather required documentation. Confirm insurance coverage", "postedDate" : "2026-06-12T22:04:57.760", "createdAt" : "2026-06-12T22:04:57.760", "lastUpdated" : "2026-06-15T00:15:20.932", "ingestTimestamp" : "2026-06-12T22:04:57.760", "mongoId" : "6a2c5e8774d8ee00a08e4ac5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42500, "salaryAnnualMax" : 57500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Payer requirements", "Billing", "Authorizations", "Coverage", "Organizational skills", "Multitasking skills", "Problem-resolution skills", "Referral coordination", "Patient support", "Healthcare compliance", "Care coordination", "Intake processing", "Authorization tracking", "Healthcare", "Infusion care", "Regulatory requirements", "Home care", "Infusion provider" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "pharmacy-operations", "dataQualityScore" : 0.7777778, "_score" : 719.245, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2cd6a474d8ee00a0a3ecd7", "title" : "Epic Decision Tree Analyst", "company" : "Prominence Advisors", "industry" : "Hospital & Health Care", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Bulgaria, adjusted for mid-seniority, full-time employment in the healthcare industry." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T01:42:30.598", "fingerprint" : "7f15014739861f39cf54117154b4df97f9586610e55b3ab9d9c247fb6452ae1c", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/49165D039D/apply", "externalId" : "49165D039D", "industryFunction" : { }, "locationPoint" : "39.8283,-98.5795", "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Prominence Advisors is actively seeking an **Epic Decision Tree Analyst** to join their team. You'll have the opportunity to help healthcare organizations solve their toughest challenges through your ability to drive strategic process improvement, manage complex projects, and solve difficult problems. You'll help strengthen our team of the best and brightest, with reputations centered on getting things done. We've won multiple awards for workplace culture and innovation, including our most recent designation as a top 10 Best Small Firm to work for by Consulting magazine. At Prominence, you'll become part of a disruptive force in the Healthcare IT space, changing your clients' expectations for the better. Your clients will value you as a true advisor, filling a strategic need. You'll use honesty and candor to consistently provide straight-forward truths and conversations with clients. ### Who We Are Prominence is a healthcare technology strategy and implementation firm, focused on helping the nation’s leading healthcare organizations to do more with their data. Founded by former Epic managers, we understand the technology landscape in healthcare and provide IT staffing, advisory services, and analytics solutions to create robust data ecosystems that support clinical workflows, automate operational processes, and expedite research. Whether it’s guiding a technology implementation, establishing governance principles, or developing leading edge analytics, we help our customers make sense out of the mountain of data at their fingertips in order to deliver higher quality care at a lower cost. Ranked as a best place to work over 27 times (and counting!), Prominence’s culture provides consultants with a supportive environment that allows you to innovate and grow your career in healthcare IT. Additional information is available on our website. **Requirements** You will need to possess the following qualifications for this role * Certifications * Epic Decision Tree certification * Experience * 3+ years of experience as an Epic Advisor * Soft-Skills * Strong problem-solving and analytical skills * Excellent communication and collaboration skills * Ability to work independently and manage multiple projects simultaneously **Benefits** Prominence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We’ve won Modern Healthcare’s Best Places to Work Award and have been voted to Chicago’s 101 Best and Brightest companies list three years running. Our most recent designation is being named in the top 10 by Consulting magazine as one of the Best Small Firm to Work For. Prominence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We are excited to offer the following benefits for this position: * Competitive Salaried and Hybrid Compensation Plans * Health Care Plan (Medical, HSAs, Dental & Vision) * Retirement Plan (401k) * Life Insurance (Basic, Voluntary & AD&D) * Dependent & Health Savings Accounts * Short Term & Long Term Disability * Paid Time Off (Vacation/Sick & Public Holidays) * Training & Development Fund * Work From Home * Charitable Giving to Causes You Believe In ### ### Employment Eligibility Must be legally authorized to work in the United States without sponsorship. ### ### Commitment to Equal Opportunity The world’s most talented professionals come from every background. All applicants will be considered for employment without attention to age, race, color, religion, gender identity and/or expression, sexual orientation, national origin, marital status, veteran or disability status, or any other characteristic protected by law. In addition, Prominence will provide reasonable accommodations for qualified individuals with disabilities. If you are smart and good at what you do, come as you are. All qualified candidates are encouraged to apply. ### ### Partnership Eligibility Our partnerships are extremely important to us. This online application is not intended for anyone who is currently under a non-compete agreement or has an arrangement that precludes employment at Prominence. We appreciate your help in respecting our partners. Interested in learning more? Apply below to connect with our Talent team about immediate openings and future consulting projects.", "summaryDescription" : "Epic Decision Tree Analyst at Prominence Advisors", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-14T18:48:21.245", "lastUpdated" : "2026-06-16T01:42:30.598", "ingestTimestamp" : "2026-06-14T18:48:21.245", "mongoId" : "6a2cd6a474d8ee00a0a3ecd7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/49165D039D", "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 712.2988, "daysOld" : 4, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307684f292fd229c01abf3", "title" : "Senior MS Access Database Developer", "company" : "Raye IT Consulting", "industry" : "Consulting", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Senior MS Access Database Developer in the US, adjusted for seniority and the technology industry." }, "location" : "1775 Eye Street, NW, Suite 1150-1114, Washington, D.C. 20006", "locations" : [ "1775 Eye Street", "NW", "Suite 1150-1114", "Washington", "D.C. 20006" ], "timestamp" : "2026-06-16T12:37:22.615", "fingerprint" : "505e30b27b7b005bc6bfb73a6ea98d01f55a7c01e7125aba3e01d37ec0b14742", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/rayeitconsulting/jobs/5165430007", "externalId" : "5165430007", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "MS Access, Database development", "majorSkills" : "Database development", "majorSkillsList" : [ "Database development" ], "coreResponsibilities" : "Develop MS Access databases, Maintain MS Access databases, Support MS Access databases, Design MS Access databases, Implement MS Access databases, Troubleshoot MS Access databases, Optimize MS Access databases, Migrate MS Access databases", "toolProficiency" : [ "MS Access" ], "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Raye IT Consulting, LLC is a 8a certified minority woman-owned IT consulting and technology firm. Raye IT brings over 20 years experience in delivering mission-critical programs and support for the Federal Government and large agencies. We specialize in program and project management, capital planning and IT investment portfolio management, infrastructure support and application development deployment to include IT operations and maintenance. We deliver value through technical and managerial expertise – innovation, efficient processes, executable strategies, and methodologies that generate tangible and measurable results to our clients across the Federal, Civilian and DoD sectors. Raye IT Consulting is seeking a Senior MS Access Database Developer to serve as the lead technical resource responsible for the maintenance, development, and optimization of a federal client's Financial Management Tool (FMT). Responsibilities: • Lead development and ongoing maintenance of the MS Access front-end application, including forms for data entry and retrieval, queries for reporting and data updates, local reporting tables, and automation of recurring data processes • Design and maintain the ODBC connectivity layer between the MS Access front end and the cloud-hosted MariaDB/MySQL backend, ensuring stable, performant communication between application tiers • Develop and maintain queries, stored procedures, and data workflows that support budget formulation, spend approvals, funding allotments, vendor and contract management, inter- and intra-agency agreement tracking, and obligation of funds • Perform bulk data loads and updates to maintain accurate financial data across multi-year budget cycles containing thousands of rows of plan data, contract records, agency agreements, and fund obligations • Build, maintain, and refresh MS Excel-based reports using Pivot Tables connected via ODBC to MS Access front-end queries; ensure daily refresh of standard reports and develop new reports as requirements evolve • Document all reporting processes, including data sources, query logic, refresh schedules, and output formats, to ensure continuity and auditability • Manage version and environment control for the MS Access file, ensuring changes are tracked, tested, and deployed in a controlled manner across the user community • Perform ongoing performance tuning, error resolution, and data integrity monitoring; respond to user-reported issues and proactively identify system anomalies • Maintain role-based access management across the user base; ensure appropriate permissions are assigned, documented, and audited • Store and distribute the MS Access file, Excel reports, and user documentation via a SharePoint site; maintain organized and accessible repositories for all tool-related materials • Produce and maintain technical documentation for all forms, queries, tables, automation processes, and data management procedures • Support requirements management by translating stakeholder needs into technical specifications and implementing changes in alignment with governance and budget timelines • Conduct new technology research to identify opportunities to improve tool performance, scalability, or functionality within the federal IT environment • Prior experience supporting the USDA FPAC Business Operations Branch (BOB) Financial Management Tool (BOB FMT) or equivalent federal agency financial management database system • Familiarity with FPAC's multi-agency shared-cost IT budget model spanning FSA, NRCS, RMA, and FPAC-BC • Experience integrating MS Access applications with AWS-hosted cloud databases using Oracle MySQL ODBC driver (v8.0.x or higher) • Knowledge of USDA IT security and privacy policies, including FISMA compliance, NIST SP 800-53, and federal system Authority to Operate (ATO) requirements as they apply to database development • Experience with the USDA AgMAX capital planning tool and data loading processes for CPIC reporting • Familiarity with federal IT financial terminology including obligations, accruals, commitments, spend plans, Working Capital Fund (WCF), and inter-agency agreement (IAA) structures • Section 508 / WCAG 2.0 compliance awareness for database-integrated application development • CompTIA Security+, Microsoft Certified: Data Analyst Associate, or equivalent certification Required Qualifications: • 8+ years of hands-on MS Access development experience, including forms, queries, macros, VBA automation, and table architecture in an Office 365 (64-bit) environment • Demonstrated expertise with MariaDB or MySQL, including database design, query optimization, stored procedures, and ODBC integration with MS Access front-end applications • Strong SQL skills; experience writing complex queries for reporting, data validation, and bulk data operations across large, multi-year datasets • Experience building and maintaining MS Excel reporting solutions using Pivot Tables with live ODBC connections to database back-ends • Proven ability to manage the full development lifecycle of a database application — from requirements gathering and design through testing, deployment, documentation, and ongoing support • Experience supporting federal IT financial data systems, including budget execution, obligations tracking, inter-agency agreement management, or similar financial workflows • Strong written communication skills; ability to produce clear technical documentation and present findings to both technical and non-technical federal stakeholders • Experience with SharePoint as a document repository and file distribution platform • U. S. Citizenship required; ability to obtain and maintain a federal Public Trust clearance and HSPD-12 credentials • Ability to complete mandatory federal training requirements, including annual Information Security Awareness Training (ISAT) Desired/ Highly Preferred: • Prior experience supporting the USDA FPAC Business Operations Branch (BOB) Financial Management Tool (BOB FMT) or equivalent federal agency financial management database system • Familiarity with FPAC's multi-agency shared-cost IT budget model spanning FSA, NRCS, RMA, and FPAC-BC • Experience integrating MS Access applications with AWS-hosted cloud databases using Oracle MySQL ODBC driver (v8.0.x or higher) • Knowledge of USDA IT security and privacy policies, including FISMA compliance, NIST SP 800-53, and federal system Authority to Operate (ATO) requirements as they apply to database development • Experience with the USDA AgMAX capital planning tool and data loading processes for CPIC reporting • Familiarity with federal IT financial terminology including obligations, accruals, commitments, spend plans, Working Capital Fund (WCF), and inter-agency agreement (IAA) structures • Section 508 / WCAG 2.0 compliance awareness for database-integrated application development • CompTIA Security+, Microsoft Certified: Data Analyst Associate, or equivalent certification Security Clearance Requirements: Public Trust Schedule: Monday - Friday (remote U. S. Based) - must be available during Kansas City core hours Benefits: 401(k) 401(k) matching Health Insurance Dental Insurance Disability Insurance Flexible Spending Account (FSA) Life Insurance Paid Time Off Raye IT Consulting is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.", "summaryDescription" : "Senior MS Access Database Developer at Raye IT Consulting. Skills: Database development. Develop MS Access databases. Maintain MS Access databases", "postedDate" : "2026-06-16T01:20:18.905", "createdAt" : "2026-06-16T01:20:18.905", "lastUpdated" : "2026-06-16T12:37:22.615", "ingestTimestamp" : "2026-06-16T01:20:18.905", "mongoId" : "6a307684f292fd229c01abf3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Database development", "MS Access" ], "skillCount" : 2, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 709.9256, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2af78274d8ee00a073d5da", "title" : "Patient Access Executive", "company" : "AstraZeneca", "industry" : "Pharmaceutical", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "SGD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Patient Access Executive in Singapore, adjusted for the pharmaceutical industry and a large global company." }, "location" : "Singapore", "locations" : [ "Singapore" ], "timestamp" : "2026-06-14T23:08:16.506", "fingerprint" : "1883773266b14615d50a1b98e15afc3197a6057b71793eba1a6a640762f57b4c", "source" : "workday", "language" : "en", "applyUrl" : "https://astrazeneca.wd3.myworkdayjobs.com/Careers/job/Singapore/Patient-Access-Executive---Singapore_R-254283", "externalId" : "R-254283", "industryFunction" : { }, "locationPoint" : "1.3521,103.8198", "structuredLocations" : [ { "city" : "Singapore", "country" : "Singapore", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "1.2899175,103.8519072" } ], "locationText" : "Singapore, Singapore", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Access programs", "Patient programs", "Adherence models", "Compliance models" ], "hardSkillsList" : [ "Documentation", "Excel proficiency" ], "softSkillsList" : [ "Negotiation" ], "hardSkills" : [ { "name" : "Documentation", "level" : "intermediate" }, { "name" : "Excel proficiency", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Negotiation" } ], "majorSkills" : "Patient access, Affordability programs, Accessibility programs", "majorSkillsList" : [ "Patient access", "Affordability programs", "Accessibility programs" ], "coreResponsibilities" : "Develop and execute affordability and accessibility patient programs, Develop innovative patient adherence and compliance models, Ensure proper documentation of affordability and access programs", "teamCollaboration" : "Cross-functional internal stakeholders; External stakeholders", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Pharmaceutical market principles; Local compliance guidelines; Local legal guidelines; Local regulatory guidelines", "domainList" : [ "pharmaceutical-market-principles", "local-compliance-guidelines", "local-legal-guidelines", "local-regulatory-guidelines" ], "domainSpecificKnowledge" : [ "Pharmaceutical market principles", "Local compliance guidelines", "Local legal guidelines", "Local regulatory guidelines" ], "toolProficiency" : [ "Excel" ], "communicationSkills" : "Good communicator", "problemSolvingSkills" : "Analytical skills", "specialRequirements" : "Not eligible for sponsorship of employment visa/work permit in Singapore", "qualificationsBasic" : "Bachelor's degree, Minimum 3 years of successful track record in access, sales, marketing, or related function in the pharmaceutical industry, interpersonal skills, analytical skills, negotiation skills, computer proficiency skills, Good communicator, project manager, Understanding of the commercial principles underpinning the pharmaceutical market", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "_**Patient Access Executive - Singapore**_ At AstraZeneca, we believe in the potential of our people and we’ll develop you beyond what you thought possible. We make the most of your skills and passion by actively supporting you to see what you can achieve no matter where you start with us. As a **Patient Access Executive** for **Singapore** , you’ll play a pivotal role in delivering life-changing medicines to patients. **Main Duties & Responsibilities:** * Work closely with cross-functional internal and external stakeholders to develop and execute affordability and accessibility patient programs in accordance with local compliance, legal and regulatory guidelines, as well as company and brand strategy * Develop innovative patient adherence and compliance models * Ensure proper documentation of affordability and access programs **Essential Requirements:** * Bachelor's degree in any field, preferably life science-related * Minimum 3 years of successful track record in access, sales, marketing, or related function in the pharmaceutical industry * Strong interpersonal, analytical, negotiation and computer proficiency skills, especially excel * Good communicator and strong project manager who can work effectively under pressure * Understanding of the commercial principles underpinning the pharmaceutical market This position is not eligible for sponsorship of employment visa/work permit in Singapore. ___AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.___ **Date Posted** 11-Jun-2026 **Closing Date** 10-Ogo-2026 AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.", "summaryDescription" : "Patient Access Executive at AstraZeneca. Skills: Patient access, Affordability programs, Accessibility programs. Develop and execute affordability and accessibility patient programs. Develop innovative patient adherence and compliance models", "postedDate" : "2026-06-12T04:10:26.755", "createdAt" : "2026-06-12T04:10:26.674", "lastUpdated" : "2026-06-14T23:08:16.506", "ingestTimestamp" : "2026-06-12T04:10:26.674", "mongoId" : "6a2af78274d8ee00a073d5da", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://astrazeneca.wd3.myworkdayjobs.com/Careers/job/Singapore/Patient-Access-Executive---Singapore_R-254283", "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Documentation", "Excel proficiency", "Negotiation", "Patient access", "Affordability programs", "Accessibility programs", "Access programs", "Patient programs", "Adherence models", "Compliance models", "Project management", "Pharmaceutical market principles", "Local compliance guidelines", "Local legal guidelines", "Local regulatory guidelines", "Excel" ], "skillCount" : 16, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "_score" : 708.68994, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Pharmaceutical" }, { "id" : "6a2c704a74d8ee00a0929799", "title" : "Patient Access Advocate Implementation and Optimization Specialist", "company" : "Intuitive Health", "industry" : "Hospital And Health Care", "location" : "Plano, TX, United States", "locations" : [ "Plano", "TX", "United States" ], "timestamp" : "2026-06-15T10:58:36.749", "fingerprint" : "643af274e11f52270f248f62242d2860ce6e9c699a3fa06f386df627d6bc7349", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IntuitiveHealth1/3743990013602016-patient-access-advocate-implementation-and-optimization-specialist", "externalId" : "3743990013602016", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 15, "experienceLevel" : "director", "technicalSkills" : "Epic", "professionalSkills" : [ "Patient access operations", "Process improvement", "Operational performance", "Compliance adherence", "Performance summaries", "Workflow execution", "Operational gaps", "Action plans", "Registration accuracy", "Financial requirements", "Regulatory requirements", "Point-of-service collections", "EMR environment" ], "hardSkillsList" : [ "Process improvement initiatives", "Operational reviews", "Performance metrics analysis", "Workflow deployment", "Compliance reinforcement", "Training material development" ], "softSkillsList" : [ "Presentation skills", "Public speaking skills", "Attention to detail" ], "hardSkills" : [ { "name" : "Process improvement initiatives", "level" : "intermediate" }, { "name" : "Operational reviews", "level" : "intermediate" }, { "name" : "Performance metrics analysis", "level" : "intermediate" }, { "name" : "Workflow deployment", "level" : "intermediate" }, { "name" : "Compliance reinforcement", "level" : "intermediate" }, { "name" : "Training material development", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Presentation skills" }, { "name" : "Public speaking skills" }, { "name" : "Attention to detail" } ], "majorSkills" : "Patient access implementation, Process optimization, Operational oversight", "majorSkillsList" : [ "Patient access implementation", "Process optimization", "Operational oversight" ], "coreResponsibilities" : "Lead patient access implementation for new sites, Complete defined readiness milestones, Manage on-site stabilization post go-live, Reinforce workflows, Coach staff, Oversee operational performance indicators, Verify registration process accuracy, Verify registration process completeness, Conduct operational reviews, Assess workflow execution, Assess operational performance, Assess compliance adherence, Develop targeted action plans, Implement targeted action plans, Track action plan progress, Analyze site-level patient access metrics, Deliver performance summaries, Ensure deployment of standardized workflows, Ensure sustained execution of workflows, Identify operational risks, Identify system gaps, Escalate findings with solutions, Track follow-up actions, Oversee compliance workflows, Escalate compliance risks, Maintain implementation tracker, Maintain performance tracker, Develop training materials, Provide implementation updates, Provide performance updates", "teamCollaboration" : "Partner with frontline staff; Partner with site leadership; Work with health system partner; Work alongside partners", "projectManagementSkills" : [ "Implementation", "Stabilization", "Continuous improvement" ], "domainKnowledge" : "Emergency department operations; Patient access operations; Registration workflows; Financial workflows; Regulatory workflows; EMTALA; CMS; HIPAA; Hospital partner standards", "domainList" : [ "emergency-department-operations", "patient-access-operations", "registration-workflows", "financial-workflows", "regulatory-workflows", "emtala", "cms", "hipaa", "hospital-partner-standards" ], "domainSpecificKnowledge" : [ "Emergency department operations", "Patient access operations", "Registration workflows", "Financial workflows", "Regulatory workflows", "EMTALA", "CMS", "HIPAA", "Hospital partner standards" ], "toolProficiency" : [ "Epic" ], "communicationSkills" : "Performance conversations; Implementation updates", "documentationSkills" : "Documentation requirements", "problemSolvingSkills" : "Assess issues quickly; Identify root causes; Determine practical next steps; Recognize trends", "specialRequirements" : "Approximately 30% travel, Multi-state travel required, Extended onsite support, Lifting up to 25 pounds, Intermittent physical activity, Standing, Walking, Bending, Kneeling, Stooping, Crouching", "outcomesObjectives" : "Improve point-of-service collections; Increase registration efficiency; Increase registration accuracy", "qualificationsBasic" : "High School Diploma or GED, Minimum 3 years patient access experience, 3+ years emergency department experience, Experience with registration processes, Experience with front-end workflows, Experience with financial requirements, Experience with regulatory requirements, Experience supporting registration accuracy, Experience supporting eligibility workflows, Experience supporting point-of-service collections, Experience working in EMR environment, Ability to work with frontline staff, Ability to work with leadership, Ability to work in fast-paced clinical environments", "qualificationsPreferred" : "College degree preferred, Satellite or freestanding ER experience a plus, Epic experience preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. Through partnerships with respected, high-performing health systems, Intuitive Health brings its innovative care model to communities known for clinical excellence. Team members are employed by Intuitive Health and work closely alongside our partners to deliver a seamless, patient-centered experience. JOB SUMMARY The Patient Access Implementation and Optimization Specialist serves as an execution-focused leader supporting patient access operations across new and existing Intuitive Health sites. This role leads on-site implementation training and supports new facility openings and transitions. The Patient Access Advocate Implementation and Optimization Specialist also creates and executes process improvement initiatives to improve point-of-service collections and increase the efficiency and accuracy of the registration process. The Specialist partners directly with frontline staff and site leadership to implement standardized registration, financial, and regulatory workflows, monitor early performance indicators, and address operational gaps through structured action plans. This position reports to the Director of Patient Access Optimization and Implementation and plays a key role in execution, stabilization, and continuous improvement initiatives enterprise wide. Location: Remote Travel: Approximately 30% travel. Multi-state travel required. Travel frequency will vary based on implementation schedules, deep dive activity, and operational needs. Extended onsite support may be required during active go-live periods and performance support initiatives. RESPONSIBILITIES * Lead execution of patient access implementation for new-site openings, ensuring completion of defined readiness milestones prior to go-live. * Manage on-site stabilization efforts post go-live, including workflow reinforcement, staff coaching, and active oversight of early operational performance indicators during the first 90 days of operation. * Independently verify the accuracy and completeness of the health system partner’s registration process, including all required documentation from the state, partner, CMS or other entity. * Conduct structured operational reviews (“Deep Dive” projects) to assess workflow execution, operational performance, and compliance adherence. * Using observations from the Deep Dive, develop and implement targeted action plans in partnership with site leadership and track progress through resolution. * Analyze site-level patient access metrics and deliver structured performance summaries to the Director outlining trends, risks, and recommended operational adjustments. * Ensure deployment and sustained execution of standardized patient access workflows, tools, and documentation developed at the enterprise level. * Identify operational risks or system gaps impacting patient access workflows and escalate findings with proposed solutions and follow-up tracking. * Oversee reinforcement of compliance workflows related to EMTALA, CMS, HIPAA, and hospital partner standards, escalating compliance risks when identified. * Maintain an active implementation and performance tracker outlining deliverables, timelines, barriers, and follow-up actions for assigned sites. * Contribute to, or independently develop when assigned, training materials to support new and existing site patient access performance, including place of service collections. * Provide regular implementation and performance updates to the Director summarizing site status, active action plans, milestone progress, and identified operational risks. ## Qualifications SKILLS AND COMPETENCIES * Deep understanding of emergency department patient access operations and the pace, complexity, and expectations of that environment. * Strong awareness of how front-end registration practices influence billing outcomes, denials, and overall operational performance. * Ability to assess issues quickly, identify root causes, and determine practical next steps in fast-moving clinical settings. * Strong presentation and public speaking skills, with the ability to effectively communicate workflow expectations, performance findings, and implementation updates to frontline staff and leadership teams. * Experience working within standardized operational models while adapting to hospital partner workflows and expectations. * Comfort navigating performance conversations with frontline staff and site leadership in a constructive and professional way. * Ability to build trust with teams while still reinforcing expectations and operational standards. * Strong attention to detail related to registration quality, documentation, and compliance requirements. * Experience working within an electronic medical record environment; Epic experience preferred. * Self-directed, organized, and comfortable working independently across multiple sites and priorities. * Ability to recognize trends across sites and elevate recurring workflow or performance concerns appropriately. REQUIRED EDUCATION AND EXPERIENCE * High School Diploma or GED required. * College degree preferred. * Minimum of 3 years of patient access experience in a freestanding or satellite emergency department or traditional emergency department required. * Satellite or freestanding ER experience a plus. * Familiarity with registration processes and front-end workflows within an emergency department environment. * Familiarity with financial and regulatory requirements relevant to patient access operations. * Experience supporting registration accuracy, eligibility workflows, and point-of-service collections. * Experience working within an electronic medical record environment required; Epic experience preferred. * Ability to work effectively with frontline staff and leadership in fast-paced clinical environments. WORK ENVIRONMENT This job operates in a healthcare setting. This role may routinely come in contact with patients who have contagious illnesses or diseases. This position would require moderate noise from phones, computers, printers and medical equipment. The job also requires working near moving mechanical parts and working near toxic or caustic materials. The position requires lifting weights of up to 25 pounds. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching. POSITION TYPE/EXPECTED HOURS OF WORK The Specialist will be expected to spend the time necessary to complete the assignments of the role. Work schedules will vary based on implementation timelines, site support needs, and travel. Onsite observation and support may occur outside of traditional business hours to fully assess patient access operations. When not traveling, the Specialist is expected to manage time effectively to complete assigned responsibilities and ongoing work. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. ## Additional Information Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.", "summaryDescription" : "Patient Access Advocate Implementation and Optimization Specialist at Intuitive Health. Skills: Patient access implementation, Process optimization, Operational oversight. Lead patient access implementation for new sites. Complete defined readiness milestones", "postedDate" : "2026-06-12T17:02:19.000", "createdAt" : "2026-06-13T17:32:58.541", "lastUpdated" : "2026-06-15T10:58:36.749", "ingestTimestamp" : "2026-06-13T17:32:58.541", "mongoId" : "6a2c704a74d8ee00a0929799", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "Process improvement initiatives", "Operational reviews", "Performance metrics analysis", "Workflow deployment", "Compliance reinforcement", "Training material development", "Presentation skills", "Public speaking skills", "Attention to detail", "Patient access implementation", "Process optimization", "Operational oversight", "Patient access operations", "Process improvement", "Operational performance", "Compliance adherence", "Performance summaries", "Workflow execution", "Operational gaps", "Action plans", "Registration accuracy", "Financial requirements", "Regulatory requirements", "Point-of-service collections", "EMR environment", "Implementation", "Stabilization", "Continuous improvement", "Emergency department operations", "Registration workflows", "Financial workflows", "Regulatory workflows", "EMTALA", "CMS", "HIPAA", "Hospital partner standards", "Epic" ], "skillCount" : 37, "jobCategory" : "other", "jobSubcategory" : "Corporate", "dataQualityScore" : 0.8888889, "_score" : 700.66925, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare" }, { "id" : "6a3079cbf292fd229c03521d", "title" : "Patient Access Specialist", "company" : "Crossroads Treatment Centers", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Patient Access Specialists in Greenville, United States, adjusted for the healthcare industry." }, "location" : "Greenville, SC", "locations" : [ "Greenville, SC", "United States of America" ], "timestamp" : "2026-06-16T15:24:55.200", "fingerprint" : "3630a65171019fcccf1c79d09181e2db4f8dbe055595326f09cf03104e56e8fa", "source" : "workday", "language" : "en", "applyUrl" : "https://crossroadstreatmentcenters.wd1.myworkdayjobs.com/Crossroads/job/Greenville-SC/Patient-Access-Specialist_R-104723", "externalId" : "R-104723", "industryFunction" : { }, "locationPoint" : "34.85262,-82.39401", "structuredLocations" : [ { "city" : "Greenville", "state" : "South Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.8513540,-82.3984882" } ], "locationText" : "Greenville, South Carolina, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School Diploma or GED", "technicalSkills" : "Microsoft Office Suite, EHR systems", "professionalSkills" : [ "Patient registration", "Medical terminology", "Insurance verification", "Data entry", "Customer service" ], "hardSkillsList" : [ "Patient scheduling", "Medical billing basics", "HIPAA compliance" ], "hardSkills" : [ { "name" : "Patient scheduling", "level" : "intermediate" }, { "name" : "Medical billing basics", "level" : "intermediate" }, { "name" : "HIPAA compliance", "level" : "intermediate" } ], "majorSkills" : "Patient Access, Healthcare Administration", "majorSkillsList" : [ "Patient Access", "Healthcare Administration" ], "coreResponsibilities" : "Register patients accurately, Verify insurance eligibility, Collect co-pays and deductibles, Schedule patient appointments, Answer patient calls and direct inquiries, Maintain patient records, Adhere to HIPAA regulations, Provide excellent customer service", "teamCollaboration" : "Clinical staff; Billing department; Physicians", "domainKnowledge" : "Medical terminology; Healthcare insurance; HIPAA regulations", "domainList" : [ "medical-terminology", "healthcare-insurance", "hipaa-regulations" ], "domainSpecificKnowledge" : [ "Medical terminology", "Healthcare insurance", "HIPAA regulations" ], "toolProficiency" : [ "Microsoft Office", "EHR systems" ], "communicationSkills" : "Patient communication", "documentationSkills" : "Patient records", "problemSolvingSkills" : "Troubleshoot patient issues", "outcomesObjectives" : "Ensure accurate patient registration; Maximize patient satisfaction; Streamline patient flow", "qualificationsBasic" : "High School Diploma or GED, Minimum 1 year of experience in a healthcare setting, Proficiency in Microsoft Office Suite, Experience with Electronic Health Records (EHR) systems", "qualificationsPreferred" : "Associate's degree or higher, Bilingual in Spanish and English, Experience with insurance verification and authorization processes", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## **Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.** ## ## ## Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. # _**Day in the Life of a Patient Access Specialist**_ * Answer incoming and returning calls. * Respond quickly to patient inquiries. * Scheduling/rescheduling patients to the appropriate clinic utilizing various EMR systems. * Demonstrate exemplary customer service. * Answer basic patient questions and provide program-specific information as required. * Assist with other duties as directed. # # _**Education and Experience requirements**_**:** * **At minimum, High School Diploma or GED** required. * **Customer Service experience** in a fast paced environment preferred. * Experience in **healthcare, addiction medicine, call center** preferred. * **Lived Addiction experience** is a plus. # _**Schedule**_ Schedules are variable, see available shifts below: * Monday - Friday 10:30 AM to 7:00 PM * Sunday - Thursday 9:30 AM to 6:00 PM * Tuesday - Saturday 9:30 AM 6:00 PM * Monday - Friday 8:00 AM to 4:30 PM # _**Position Benefits**_ * **Have a daily impact on many lives**. * **Excellent training if you are new to this field.** * **Community events that promotes belonging and education**. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events. * **Opportunity to save lives everyday!** # _**Benefits Package**_ * Medical, Dental, and Vision Insurance * PTO * Variety of 401K options including a match program with no vesture period * Annual Continuing Education Allowance (in related field) * Life Insurance * Short/Long Term Disability * Paid maternity/paternity leave * Mental Health day * _Calm_ subscription for all employees", "summaryDescription" : "Patient Access Specialist at Crossroads Treatment Centers. Skills: Patient Access, Healthcare Administration. Register patients accurately. Verify insurance eligibility", "postedDate" : "2026-06-12T03:49:55.333", "createdAt" : "2026-06-16T03:49:55.317", "lastUpdated" : "2026-06-16T15:24:55.200", "ingestTimestamp" : "2026-06-16T03:49:55.317", "mongoId" : "6a3079cbf292fd229c03521d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://crossroadstreatmentcenters.wd1.myworkdayjobs.com/Crossroads/job/Greenville-SC/Patient-Access-Specialist_R-104723", "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient scheduling", "Medical billing basics", "HIPAA compliance", "Patient Access", "Healthcare Administration", "Patient registration", "Medical terminology", "Insurance verification", "Data entry", "Customer service", "Healthcare insurance", "HIPAA regulations", "Microsoft Office", "EHR systems" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 695.1788, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30505cf292fd229ceef789", "title" : "PRN - Referral Coordinator - Access Center", "company" : "Munson Healthcare", "industry" : "Hospital And Health Care", "salary" : { "min" : 28500.0, "max" : 43000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Bulgaria, adjusted for mid-seniority and part-time employment in the healthcare industry." }, "location" : "Traverse City, Michigan, United States", "locations" : [ "Traverse City", "Michigan", "United States" ], "timestamp" : "2026-06-16T05:24:23.037", "fingerprint" : "470c38a43c5d34c872eb087bbd45fc4672cf6d21febb640d3b4c98dea4a8406e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MunsonHealthcare1/3743990013582404-prn-referral-coordinator-access-center", "externalId" : "3743990013582404", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "PART_TIME", "minimumEducation" : "Associate's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Microsoft products", "professionalSkills" : [ "Customer relationship skills", "Prior authorizations", "Medical records management" ], "hardSkillsList" : [ "Insurance verification", "Appointment scheduling" ], "hardSkills" : [ { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Appointment scheduling", "level" : "intermediate" } ], "majorSkills" : "Referral management, Patient scheduling", "majorSkillsList" : [ "Referral management", "Patient scheduling" ], "coreResponsibilities" : "Manage referrals into clinic, Manage referrals out of clinic, Process prior authorizations, Process medical records, Communicate with patients, Schedule appointments, Verify insurance, Verify demographics, Adapt to changing requirements, Support change for efficiencies", "domainKnowledge" : "Healthcare", "domainList" : [ "healthcare" ], "domainSpecificKnowledge" : [ "Healthcare" ], "toolProficiency" : [ "Cerner", "PWS", "Order Checker" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Tuition reimbursement; Online development; Career hub access", "specialRequirements" : "Must live in Michigan, Vaccinated for Measles, Mumps, Rubella and Varicella, Receive flu vaccine", "outcomesObjectives" : "Obtain operational efficiencies; Obtain performance efficiencies", "qualificationsBasic" : "Associate degree in health services administration or related, 3 years’ experience in related field, 5 years of experience in health care", "qualificationsPreferred" : "Knowledge of MHC’s automated information systems, Experience with Microsoft Office Suite products", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Location:Remote Position - Training may be required in Traverse City, MI MUST LIVE IN MICHIGAN Schedule:PRN As Needed - Hours Weekly - Monday - Friday from 8AM - 4:30PM More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You * Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. * Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. * Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. * Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings A Day in the Life * This position manages referrals both into and out of the clinic, including prior authorizations, medical records, and other communication. * Efficiently calling patients and scheduling appointments, verify insurance, and demographics * This role requires superior customer relationship skills and the proven ability to communicate. effectively and accurately, both verbally and in writing with all levels. * The ideal candidate has the ability to operate under frequently stressful conditions due to constantly changing requirements of healthcare and is able to adapt by embracing and supporting change as necessary to obtain operational and performance efficiencies. ## Qualifications What’s Required * Associate degree in health services administration or related field; and at least three (3) years’ experience in related field with advancing experience. * In lieu of an associate degree, candidate must have 5 years of experience in health care. * Knowledge of MHC’s automated information systems, such as Cerner, PWS, Microsoft products, and Order Checker, preferred. * Experience with Microsoft Office Suite products is highly preferred. ## Additional Information Are you Munson Material? Apply today! MUST LIVE IN MICHIGAN TO BE CONSIDERED!! Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.", "summaryDescription" : "PRN - Referral Coordinator - Access Center at Munson Healthcare. Skills: Referral management, Patient scheduling. Manage referrals into clinic. Manage referrals out of clinic", "postedDate" : "2026-06-11T16:48:48.000", "createdAt" : "2026-06-15T21:40:06.492", "lastUpdated" : "2026-06-16T05:24:23.037", "ingestTimestamp" : "2026-06-15T21:40:06.492", "mongoId" : "6a30505cf292fd229ceef789", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance verification", "Appointment scheduling", "Referral management", "Patient scheduling", "Customer relationship skills", "Prior authorizations", "Medical records management", "Healthcare", "Cerner", "PWS", "Order Checker" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 691.20886, "daysOld" : 4, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2eb4f674d8ee00a0e80d77", "title" : "Patient Access Representative 3", "company" : "University of Miami Health System", "salary" : { "min" : 724.0, "max" : 724.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Doral, FL", "locations" : [ "Doral, FL", "United States of America" ], "timestamp" : "2026-06-16T01:46:01.889", "fingerprint" : "fdb1d6e974893cc861c7fe7853617e1626eb093ca7e651ad6de906ae76f80910", "source" : "workday", "language" : "en", "applyUrl" : "https://umiami.wd1.myworkdayjobs.com/UMCareerStaff/job/Doral-FL/Patient-Access-Representative-3--Doral_R100097681", "externalId" : "R100097681", "industryFunction" : { }, "locationPoint" : "25.81954,-80.35533", "structuredLocations" : [ { "city" : "Doral", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.8195424,-80.3553302" } ], "locationText" : "Doral, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 3, "coreResponsibilities" : "Provide excellent customer service, Schedule patient appointments, Verify insurance eligibility, Collect patient co-pays, Maintain patient records, Assist with patient registration, Answer patient inquiries, Coordinate with medical staff", "teamCollaboration" : "Coordinate with medical staff", "domainKnowledge" : "Medical terminology", "domainList" : [ "medical-terminology" ], "domainSpecificKnowledge" : [ "Medical terminology" ], "documentationSkills" : "Maintain patient records", "qualificationsBasic" : "3+ years of experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**_Current Employees:_** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click [here](https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this [tip sheet](https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf). _The University of Miami Health System at Doral has an exciting opportunity for a full-time Patient Access Representative 3**.**_ _The University of Miami Health System has opened the second phase to our state-of-the-art facility in Downtown Doral that serves as a western hub for our distinguished regional network of ambulatory services. This 160,000 square foot expansion will continue to bring world-class academic medicine, cutting-edge technology, and innovative treatment options to the rapidly growing Doral community. UHealth at Doral will have services through the Sylvester Comprehensive Cancer Center, Bascom Palmer Eye Institute, and the Desai Sethi Urology Institute, as well as specialties such as cardiology, endocrinology, otolaryngology, gastroenterology, dermatology, and more. The expansion will provide residents with innovative, specialized medical services in the heart of their community. UHealth at Doral will have 8 operating rooms, 3 endoscopy procedure rooms, 33 cancer treatment bays, over 60 multidisciplinary exam rooms, and supporting ancillary services like imaging, lab, and respiratory therapy._ The Patient Access department has an exciting opportunity for a full-time Patient Access Representative 3 to work on-site in downtown Doral**.** The Patient Access Representative 3 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments. **CORE FUNCTIONS:** * Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts. * Contacts patients’ families or physicians’ offices to obtain missing insurance information. * Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility. * Collaborates with scheduling departments to identify add-on patients. * Obtains necessary authorizations, pre-certifications, and referrals. * Notifies patients of liabilities prior to date of service and collects funds. * Maintains appropriate records, files, and accurate documentation in the system of record. * Serves as a lead resource for lower level Patient Access Representatives. * Recommends new approaches to management for enhancing performance and productivity. * Adheres to University and unit-level policies and procedures and safeguards University assets. **_This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary._** **Knowledge, Skills, and Abilities:** * Knowledge of generally accepted accounting procedures and principles. * Skill in completing assignments accurately and with attention to detail. * Ability to process and handle confidential information with discretion. * Ability to work independently and/or in a collaborative environment. * Ability to communicate effectively in both oral and written form. **CORE REQUIREMENTS:** * High School Diploma or equivalent * Three (3) years of relevant experience ** _Any appropriate combination of relevant education, experience and/or certifications may be considered._** The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. **Job Status:** Full time **Employee Type:** Staff", "summaryDescription" : "Patient Access Representative 3 at University of Miami Health System. Provide excellent customer service. Schedule patient appointments", "postedDate" : "2026-06-12T21:29:23.453", "createdAt" : "2026-06-14T21:29:23.442", "lastUpdated" : "2026-06-16T01:46:01.889", "ingestTimestamp" : "2026-06-14T21:29:23.442", "mongoId" : "6a2eb4f674d8ee00a0e80d77", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://umiami.wd1.myworkdayjobs.com/UMCareerStaff/job/Doral-FL/Patient-Access-Representative-3--Doral_R100097681", "salaryAnnualMax" : 724, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Medical terminology" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 684.7582, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a825e74d8ee00a067324d", "title" : "Epic Analyst II", "company" : "The Epic Ckd Team", "industry" : "Healthcare", "salary" : { "min" : 70000.0, "max" : 106000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "06797 - DPS CKD OPS", "locations" : [ "06797 - DPS CKD OPS", "United States of America" ], "certifications" : [ "EpicCare Ambulatory", "MyChart", "Haiku/Canto", "Care Everywhere", "Epic Community Connect", "PMP", "CAPM" ], "timestamp" : "2026-06-13T06:13:26.840", "fingerprint" : "29aeeb557f057e4921e331458583534cf76a28e73ba1571bee809f4e9850d2a0", "source" : "workday", "language" : "en", "applyUrl" : "https://davita.wd1.myworkdayjobs.com/DKC_External/job/06797---DPS-CKD-OPS/Epic-Analyst-II_R0462178", "externalId" : "R0462178", "industryFunction" : { }, "locationPoint" : "-11.86417,-55.5025", "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" } ], "locationText" : "Denver, Colorado, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Epic, EHR", "professionalSkills" : [ "Workflow analysis", "Revenue cycle management", "Nephrology practices", "Value Based Care", "Regulatory programs", "Interoperability" ], "hardSkillsList" : [ "System maintenance", "Enhancement build", "Implementation build", "Requirements gathering", "Workflow design", "System upgrades" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "System maintenance", "level" : "intermediate" }, { "name" : "Enhancement build", "level" : "intermediate" }, { "name" : "Implementation build", "level" : "intermediate" }, { "name" : "Requirements gathering", "level" : "intermediate" }, { "name" : "Workflow design", "level" : "intermediate" }, { "name" : "System upgrades", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Epic CKD product, Epic system maintenance, Implementation support", "majorSkillsList" : [ "Epic CKD product", "Epic system maintenance", "Implementation support" ], "coreResponsibilities" : "Monitor ServiceNow for incidents, Follow-up with requesters, Update status and document notes, Manage team-owned workqueues, Manage error logs, Document build, Migrate build, Assist in requirements gathering, Assist in workflow analysis, Assist in build, Assist in testing, Support users and training team, Respond to questions about workflow design, Support implementation for new practices, Support implementation for new modules, Collaborate with end users, Collaborate with internal partners, Understand issues, Design solutions, Explain workflows, Engage with third parties, Define integrated workflows, Build integrated workflows, Test integrated workflows, Support Epic upgrades, Assess upgrade needs, Complete upgrade build, Support training team with change content, Learn about future EHR trends, Promote high value build, Promote high value functionality, Work with end users, Work with SMEs, Understand enhancement requests, Understand optimization requests, Research workflows, Design workflows, Build workflows, Test workflows, Research enhancements, Design enhancements, Build enhancements, Test enhancements, Mentor other Epic team members, Train other Epic team members", "teamCollaboration" : "End users; Internal partners; Third parties; Training team; SMEs", "projectManagementSkills" : [ "Project scoping", "Project management" ], "domainKnowledge" : "Chronic Kidney Disease; Electronic Health Records; Nephrology practices; Value Based Care; Regulatory programs; Integrations; Interoperability", "domainList" : [ "chronic-kidney-disease", "electronic-health-records", "nephrology-practices", "value-based-care", "regulatory-programs", "integrations", "interoperability" ], "domainSpecificKnowledge" : [ "Chronic Kidney Disease", "Electronic Health Records", "Nephrology practices", "Value Based Care", "Regulatory programs", "Integrations", "Interoperability" ], "toolProficiency" : [ "ServiceNow", "Nova", "Asana", "Product Board", "JIRA", "Sherlock", "Confluence", "Microsoft Office" ], "communicationSkills" : "Verbal collaboration; Written collaboration", "documentationSkills" : "Documenting build; Documenting migration; Document build steps; Document statuses", "continuousLearning" : "On-demand virtual leadership courses; Development courses", "problemSolvingSkills" : "Solve new problems with technology", "specialRequirements" : "Some on-call responsibilities, Occasional nights, Occasional weekends, Up to 25% travel", "qualificationsBasic" : "4-6 years of experience, Bachelor's degree, Minimum of 4 years building experience as an Epic Build Analyst, Two or more Clinical oriented Epic Build Certification(s), EpicCare Ambulatory certification", "qualificationsPreferred" : "Epic Community Connect knowledge, Nephrology and kidney care knowledge, Project scoping and management knowledge, Project Management Certification (PMP or CAPM)", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "**Posting Date** 06/10/2026 2000 16th St, Denver, Colorado, 80202-5117, United States of America **GENERAL PURPOSE OF THE JOB** An Epic Analyst II works to build and support one or more Epic modules for live and implementing customers. This individual will work with clinical, administrative, and revenue cycle users to support nephrology practices using the Epic CKD product by performing day-to-day maintenance of the Epic system, enhancement build, and new implementation build. This person will use their knowledge and experience to solve new problems with technology and should be self-disciplined and able to thrive in a primarily remote environment. General Information about the Epic CKD Team: DaVita Physicians Solutions has established a partnership with Epic, the market leader in Electronic Health Records (EHRs), with the goal of maximizing physician satisfaction and improving the quality outcomes of Chronic Kidney Disease (CKD) patients. The tools and support the team delivers are used by nephrology practices to manage CKD patient populations in promoting better outcomes and interoperability, while improving physician experience and aiding in revenue cycle practice management. DaVita Physician Solutions CKD EHR by Epic, is offered to nephrology practices that are independently owned and operated. Many of these practices are smaller than typical Epic customers and value independence while leveraging the best available industry technology. **ESSENTIAL DUTIES & RESPONSIBILITIES** Incident and request resolution * Monitor ServiceNow for incidents and requests assigned to team * Follow-up with requesters as needed for additional information * Update status and document notes and resolution * Manage team-owned workqueues and error logs * Some on-call responsibilities for urgent issues * Management of workqueues and error queues * Documenting and migrating build Implementation support * Assist in requirements gathering, workflow analysis, build, testing, and go-live phases of the implementation * Support users and training team with build fixes and responding to questions about workflow design * Implementation support for new practices and new modules * Documenting and migrating build * Written and verbal collaboration with end users and internal partners to understand issues, design solutions, and explain workflows * Engaging with third parties to define, build, test, and troubleshoot integrated workflows Upgrade, enhancement, and special projects work * Support Epic upgrades in assessing needs, completing build, testing, and supporting training team with contents of change/update. * Learn about future trends in EHR technology to support and promote high value build and functionality in areas such as Value Based Care, Regulatory programs, Integrations and Interoperability for Nephrologists and their practices. * Work in Nova, Asana, Product Board, JIRA and other tools to document build steps and statuses * Work with end users and SMEs to understand enhancement and optimization requests * Research, design, build, and testing of workflows and enhancements * Documenting and migrating build Other duties as assigned. * Mentoring and training of other Epic team members **EDUCATION AND EXPERIENCE** _Required_ 4-6 years of experience Bachelor’s degree **Minimum of 4 years of _building_ experience as an Epic Build Analyst** **Two or more Clinical oriented Epic Build Certification(s):** * **EpicCare Ambulatory (required)** * MyChart * Haiku/Canto * Care Everywhere _Preferred_ **Knowledge and experience in the following areas:** * Epic Community Connect * Nephrology and kidney care * Project scoping and management **Proficiency with the following tools:** * Epic tools such as Nova and Sherlock * Product/Project Management tools such as Asana, Product Board, JIRA/Confluence * Microsoft Office products **Project Management Certification (PMP or CAPM)** **TRAVEL AND TIME REQUIREMENTS** Travel: Up to **25%** for visits to customer practices, team meetings, conferences, and training Nights/Weekends: Occasional nights and weekend work needed during onsite trips and to support urgent issues **What We’ll Provide:** More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. * **Comprehensive benefits:** Medical, dental, vision, 401(k) match, paid time off, PTO cash out * **Support for you and your family:** Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more * **Professional development programs:** DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. _#LI-KM4_ At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as \"a place where I belong.\" Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Salary Range for the role is $70,000.00 - $106,000.00 per year. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour For location-specific minimum wage details, see the following link: [DaVita.jobs/WageRates](https://davita.jobs/WageRates) Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at [https://careers.davita.com/benefits](https://careers.davita.com/benefits) **Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.**", "summaryDescription" : "Epic Analyst II at The Epic Ckd Team. Skills: Epic CKD product, Epic system maintenance, Implementation support. Monitor ServiceNow for incidents. Follow-up with requesters", "postedDate" : "2026-06-10T16:18:52.212", "createdAt" : "2026-06-11T16:18:51.738", "lastUpdated" : "2026-06-13T06:13:26.840", "ingestTimestamp" : "2026-06-11T16:18:51.738", "mongoId" : "6a2a825e74d8ee00a067324d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://davita.wd1.myworkdayjobs.com/DKC_External/job/06797---DPS-CKD-OPS/Epic-Analyst-II_R0462178", "salaryAnnualMin" : 70000, "salaryAnnualMax" : 106000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "System maintenance", "Enhancement build", "Implementation build", "Requirements gathering", "Workflow design", "System upgrades", "Mentoring", "Epic CKD product", "Epic system maintenance", "Implementation support", "Workflow analysis", "Revenue cycle management", "Nephrology practices", "Value Based Care", "Regulatory programs", "Interoperability", "Project scoping", "Project management", "Chronic Kidney Disease", "Electronic Health Records", "Integrations", "EpicCare Ambulatory", "MyChart", "Haiku/Canto", "Care Everywhere", "Epic Community Connect", "PMP", "CAPM", "ServiceNow", "Nova", "Asana", "Product Board", "JIRA", "Sherlock", "Confluence", "Microsoft Office" ], "skillCount" : 36, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "_score" : 680.08997, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2a825e74d8ee00a0673257", "title" : "Epic Analyst III", "company" : "The Epic Ckd Team", "industry" : "Healthcare", "salary" : { "min" : 78000.0, "max" : 119000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "19510 - Massachusetts Remote", "locations" : [ "19510 - Massachusetts Remote", "United States of America" ], "certifications" : [ "Cadence", "Prelude", "Real Time Eligibility", "Referrals", "EpicCare Ambulatory", "EpicCare Link", "Care Everywhere", "MyChart", "HIM/Identity", "Resolute Professional Billing", "Claims", "Contracts", "Electronic Remittance", "Charge Router", "Data Courier", "Security", "Reporting Workbench" ], "timestamp" : "2026-06-12T20:43:11.111", "fingerprint" : "fb4acb1c6aa0b845f2baeea5cb3d1a5d89e413c7b241b10e955a1129fc02d479", "source" : "workday", "language" : "en", "applyUrl" : "https://davita.wd1.myworkdayjobs.com/DKC_External/job/19510---Massachusetts-Remote/Epic-Analyst-III_R0462705", "externalId" : "R0462705", "industryFunction" : { }, "locationPoint" : "41.76955,-71.12866", "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Epic, Microsoft Office", "professionalSkills" : [ "Clinical workflow analysis", "Enhancement build", "Implementation build", "Revenue cycle management", "Physician satisfaction", "Patient population management", "Interoperability" ], "hardSkillsList" : [ "Workflow analysis", "System maintenance", "Build migration", "Requirements gathering", "System testing", "User support", "Workflow design", "Third-party integration", "System upgrades", "Enhancement requests", "Optimization requests", "Research design" ], "softSkillsList" : [ "Self-disciplined", "Mentoring" ], "hardSkills" : [ { "name" : "Workflow analysis", "level" : "intermediate" }, { "name" : "System maintenance", "level" : "intermediate" }, { "name" : "Build migration", "level" : "intermediate" }, { "name" : "Requirements gathering", "level" : "intermediate" }, { "name" : "System testing", "level" : "intermediate" }, { "name" : "User support", "level" : "intermediate" }, { "name" : "Workflow design", "level" : "intermediate" }, { "name" : "Third-party integration", "level" : "intermediate" }, { "name" : "System upgrades", "level" : "intermediate" }, { "name" : "Enhancement requests", "level" : "intermediate" }, { "name" : "Optimization requests", "level" : "intermediate" }, { "name" : "Research design", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Self-disciplined" }, { "name" : "Mentoring" } ], "majorSkills" : "Epic CKD, Epic build, Nephrology practices", "majorSkillsList" : [ "Epic CKD", "Epic build", "Nephrology practices" ], "coreResponsibilities" : "Monitor ServiceNow for incidents, Follow-up with requesters, Update status and document notes, Manage team-owned workqueues, Manage error logs, Document build steps, Migrate build, Assist in requirements gathering, Assist in workflow analysis, Assist in build, Assist in testing, Support users with build fixes, Respond to workflow design questions, Support new practices, Support new modules, Collaborate with end users, Collaborate with internal partners, Understand issues, Design solutions, Explain workflows, Engage with third parties, Define integrated workflows, Build integrated workflows, Test integrated workflows, Support Epic upgrades, Assess upgrade needs, Complete upgrade build, Test upgrade build, Work with end users, Work with SMEs, Understand enhancement requests, Understand optimization requests, Research workflows, Design workflows, Build workflows, Test workflows, Research enhancements, Design enhancements, Build enhancements, Test enhancements, Research optimizations, Design optimizations, Build optimizations, Test optimizations, Mentor team members, Train team members", "teamCollaboration" : "Cross-functional teams; End users; Internal partners; Third parties; SMEs", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Epic Community Connect; Nephrology; Kidney care; Chronic Kidney Disease (CKD); EHR; Revenue cycle practice management; Epic CKD product", "domainList" : [ "epic-community-connect", "nephrology", "kidney-care", "chronic-kidney-disease-ckd", "ehr", "revenue-cycle-practice-management", "epic-ckd-product" ], "domainSpecificKnowledge" : [ "Epic Community Connect", "Nephrology", "Kidney care", "Chronic Kidney Disease (CKD)", "EHR", "Revenue cycle practice management", "Epic CKD product" ], "toolProficiency" : [ "ServiceNow", "Nova", "Asana", "Sherlock", "Orion" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Document build steps; Document statuses; Document workflows; Document enhancements; Document optimizations", "continuousLearning" : "Professional development programs; On-demand virtual leadership courses; StarLearning platform", "problemSolvingSkills" : "Solve new problems with technology; Solve complex problems", "specialRequirements" : "On-call responsibilities, Up to 25% travel, Occasional nights and weekend work", "outcomesObjectives" : "Maximize physician satisfaction; Improve quality outcomes; Manage CKD patient populations; Promote better outcomes; Improve physician experience; Aid in revenue cycle management", "qualificationsBasic" : "6-8 years of experience, Bachelor’s degree, Epic Community Connect, Nephrology and kidney care, Project management, Epic tools (Orion, Nova, Sherlock), Microsoft Office products, Two or more Epic Build Certifications", "qualificationsPreferred" : "Epic CKD product knowledge", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "**Posting Date** 06/10/2026 330 Libbey Industrial PkwySte 900, Weymouth, Massachusetts, 02189-3122, United States of America GENERAL PURPOSE OF THE JOB An Epic Analyst III works to build and support one or more Epic modules for live and implementing customers. This individual will work with clinical, administrative, and revenue cycle users to support nephrology practices using the Epic CKD product by performing day-to-day maintenance of the Epic system, enhancement build, and new implementation build. This person will use their knowledge and experience to solve new problems with technology and should be self-disciplined and able to thrive in a primarily remote environment. An Epic Analyst III is responsible for solving complex problems from various types of users, in addition to day-to-day and implementation support. This person will use their experience and knowledge to provide best practice recommendations. General Information about the Epic CKD Team: DaVita Physicians Solutions has established a partnership with Epic, the market leader in Electronic Health Records (EHRs), with the goal of maximizing physician satisfaction and improving the quality outcomes of Chronic Kidney Disease (CKD) patients. The tools and support the team delivers are used by nephrology practices to manage CKD patient populations in promoting better outcomes and interoperability, while improving physician experience and aiding in revenue cycle practice management. DaVita Physician Solutions CKD EHR by Epic, is offered to nephrology practices that are independently owned and operated. Many of these practices are smaller than typical Epic customers and value independence while leveraging the best available industry technology. ESSENTIAL DUTIES & RESPONSIBILITIES Incident and request resolution * Monitor ServiceNow for incidents and requests assigned to team * Follow-up with requesters as needed for additional information * Update status and document notes and resolution * Manage team-owned workqueues and error logs * Some on-call responsibilities for urgent issues * Management of workqueues and error queues * Documenting and migrating build Implementation support * Assist in requirements gathering, workflow analysis, build, testing, and go-live phases of the implementation * Support users and training team with build fixes and responding to questions about workflow design * Implementation support for new practices and new modules * Documenting and migrating build * Written and verbal collaboration with end users and internal partners to understand issues, design solutions, and explain workflows * Engaging with third parties to define, build, test, and troubleshoot integrated workflows Upgrade, enhancement, and special projects work * Support Epic upgrades in assessing needs, completing build, testing, and build * Work in Nova, Orion, Asana, and other tools to document build steps and statuses * Work with end users and SMEs to understand enhancement and optimization requests * Research, design, build, and testing of workflows and enhancements * Documenting and migrating build Other duties as assigned. * Mentoring and training of other Epic team members EDUCATION AND EXPERIENCE _Required_ * 6-8 years of experience * Bachelor’s degree **Knowledge and experience in the following areas:** * Epic Community Connect * Nephrology and kidney care * Project management **Proficiency with the following tools:** * Epic tools such as Orion, Nova, and Sherlock * Microsoft Office products **Two or more of the following Epic Build Certification(s):** * Cadence, Prelude, Real Time Eligibility, Referrals * EpicCare Ambulatory, EpicCare Link, Care Everywhere, MyChart, HIM/Identity * Resolute Professional Billing, Claims, Contracts, Electronic Remittance, Charge Router, * Data Courier * Security * Reporting Workbench TRAVEL AND TIME REQUIREMENTS Travel: Up to 25% for visits to customer practices, team meetings, conferences, and training Nights/Weekends: Occasional nights and weekend work needed during onsite trips and to support urgent issues # **Additional Requirements** **Language Skills:** Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position. **ADA/Reasonable Accommodations:** DaVita provides reasonable accommodations to enable otherwise qualified individuals with disabilities to perform the essential Physical and/or Mental functions of a position. **Work Environment: Level III** – Moderate noise (e.g., business office with computers or printers, light traffic). No required tasks involve greater exposure to blood, body fluids or tissues than would be encountered by a visitor. The normal work routine involves no exposure to blood, body fluids or other hazardous conditions. **Visual:** Vision adequate to perform the essential duties/responsibilities of position. May be required to demonstrate the ability to differentiate colors on a test strip. **Physical Demands:** Physical requirements can vary. These must be reviewed with management. However, in general, the position requires the following activities: * Ability to lift minimum of 5 lbs to a max of 50 lbs unassisted and able to stand, sit, stoop, walk, stretch, reach, and use full range of body motions. * Manual dexterity as required for specific equipment and ability to use computer keyboard and peripherals. **What We’ll Provide:** More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. * **Comprehensive benefits:** Medical, dental, vision, 401(k) match, paid time off, PTO cash out * **Support for you and your family:** Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more * **Professional development programs:** DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. #LI-KM4 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as \"a place where I belong.\" Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Salary Range for the role is $78,000.00 - $119,000.00 per year. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour For location-specific minimum wage details, see the following link: [DaVita.jobs/WageRates](https://davita.jobs/WageRates) Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at [https://careers.davita.com/benefits](https://careers.davita.com/benefits) **Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.**", "summaryDescription" : "Epic Analyst III at The Epic Ckd Team. Skills: Epic CKD, Epic build, Nephrology practices. Monitor ServiceNow for incidents. Follow-up with requesters", "postedDate" : "2026-06-10T15:26:38.978", "createdAt" : "2026-06-11T15:26:38.952", "lastUpdated" : "2026-06-12T20:43:11.111", "ingestTimestamp" : "2026-06-11T15:26:38.952", "mongoId" : "6a2a825e74d8ee00a0673257", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://davita.wd1.myworkdayjobs.com/DKC_External/job/19510---Massachusetts-Remote/Epic-Analyst-III_R0462705", "salaryAnnualMin" : 78000, "salaryAnnualMax" : 119000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Workflow analysis", "System maintenance", "Build migration", "Requirements gathering", "System testing", "User support", "Workflow design", "Third-party integration", "System upgrades", "Enhancement requests", "Optimization requests", "Research design", "Self-disciplined", "Mentoring", "Epic CKD", "Epic build", "Nephrology practices", "Clinical workflow analysis", "Enhancement build", "Implementation build", "Revenue cycle management", "Physician satisfaction", "Patient population management", "Interoperability", "Project management", "Epic Community Connect", "Nephrology", "Kidney care", "Chronic Kidney Disease (CKD)", "EHR", "Revenue cycle practice management", "Epic CKD product", "Cadence", "Prelude", "Real Time Eligibility", "Referrals", "EpicCare Ambulatory", "EpicCare Link", "Care Everywhere", "MyChart", "HIM/Identity", "Resolute Professional Billing", "Claims", "Contracts", "Electronic Remittance", "Charge Router", "Data Courier", "Security", "Reporting Workbench", "ServiceNow", "Nova", "Asana", "Sherlock", "Orion" ], "skillCount" : 54, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "_score" : 677.5194, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare" }, { "id" : "6a30571cf292fd229cf341fd", "title" : "Patient Exp QC Analyst", "company" : "Natera", "salary" : { "min" : 62800.0, "max" : 78500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "US Remote (sup org use only)", "locations" : [ "US Remote (sup org use only)" ], "timestamp" : "2026-06-16T07:08:36.449", "fingerprint" : "7f8038c88aad39fecc5584dc5054ceef6a5e57febc8c073b73c5eddc39fab215", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/natera/jobs/6019463004", "externalId" : "6019463004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "coreResponsibilities" : "Perform quality control checks, Analyze patient data, Identify trends and patterns, Document findings and recommendations, Collaborate with cross-functional teams, Support process improvement initiatives, Maintain accurate records, Ensure compliance with regulations", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Patient experience; Quality control", "domainList" : [ "patient-experience", "quality-control" ], "domainSpecificKnowledge" : [ "Patient experience", "Quality control" ], "documentationSkills" : "Document findings", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "2+ years experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Patient Experience QC Analyst Position Summary: The Patient Experience QC Analyst provides cross-functional program leadership to launch new processes and improve existing ones. They use project management tools to drive collaboration across departments, conduct root cause analyses, track progress, and provide detailed reports to management. This role ensures the team meets project objectives on time while maintaining accuracy, professionalism, and adherence to established processes within the Patient Experience team. Primary Responsibilities: Drive collaboration and coordination with cross-functional teams, including programmers, engineers, and management. Track team progress and deliver detailed status reports, including KPIs and performance data. Participate in CAPA reviews to identify training and process improvement opportunities. Support patient-focused teams with quality improvement, tracking, and performance projects. Create and maintain documentation such as SOPs and protocols. Partner with management and data analysts to identify new process improvement opportunities. Audit call and email communications to assess quality and accuracy; compile QA feedback summaries for management and training teams. Follow established protocols when delivering feedback to Patient Experience agents and leadership. Qualifications: Bachelor’s degree or equivalent required 2+ years of call center QC experience 5+ years of additional professional experience Knowledge, Skills, and Abilities: Strong analytical skills with proficiency in MS Excel and data dashboards (e.g., QlikSense, QlikView) Excellent communication, organization, and cross-functional collaboration Creative data-gathering and research skills Strong interpersonal and listening skills Hypothesis-driven mindset and passion for improving patient experience Strong problem-solving skills and ability to deliver timely results The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $62,800—$78,500 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page", "summaryDescription" : "Patient Exp QC Analyst at Natera. Perform quality control checks. Analyze patient data", "postedDate" : "2026-06-15T23:20:56.524", "createdAt" : "2026-06-15T23:20:56.524", "lastUpdated" : "2026-06-16T07:08:36.449", "ingestTimestamp" : "2026-06-15T23:20:56.524", "mongoId" : "6a30571cf292fd229cf341fd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 62800, "salaryAnnualMax" : 78500, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Patient experience", "Quality control" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 675.9809, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308ea2f292fd229c0a46bb", "title" : "PRN - Referral Coordinator - Access Center", "company" : "Munson Healthcare", "industry" : "Hospital And Health Care", "salary" : { "min" : 25500.0, "max" : 37000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Bulgaria, adjusted for mid-seniority and part-time employment in the healthcare industry." }, "location" : "Traverse City, Michigan, United States", "locations" : [ "Traverse City", "Michigan", "United States" ], "timestamp" : "2026-06-16T11:57:14.495", "fingerprint" : "5097561ca815a85cf86eab59849649871065abf4976b270eb6190fdbf711a0e2", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MunsonHealthcare1/3743990013582404-prn-referral-coordinator-access-center", "externalId" : "3743990013582404", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "PART_TIME", "minimumEducation" : "Associate's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Microsoft products", "professionalSkills" : [ "Customer relationship management", "Prior authorizations", "Medical records management", "Insurance verification", "Appointment scheduling" ], "majorSkills" : "Referral management, Patient scheduling, Insurance verification", "majorSkillsList" : [ "Referral management", "Patient scheduling", "Insurance verification" ], "coreResponsibilities" : "Manage referrals into and out of the clinic, Process prior authorizations, Handle medical records, Perform other communication, Call patients, Schedule appointments, Verify insurance, Verify demographics", "domainKnowledge" : "Healthcare", "domainList" : [ "healthcare" ], "domainSpecificKnowledge" : [ "Healthcare" ], "toolProficiency" : [ "Cerner", "PWS", "Order Checker" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Tuition reimbursement; Online development; Career hub access", "specialRequirements" : "Must live in Michigan, Vaccinated or immunity for Measles, Mumps, Rubella and Varicella, Receive flu vaccine annually", "outcomesObjectives" : "Obtain operational efficiencies; Obtain performance efficiencies", "qualificationsBasic" : "Associate degree in health services administration or related, 3 years’ experience in related field, 5 years of experience in health care", "qualificationsPreferred" : "Knowledge of MHC’s automated information systems, Experience with Microsoft Office Suite products", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Location:Remote Position - Training may be required in Traverse City, MI MUST LIVE IN MICHIGAN Schedule:PRN As Needed - Hours Weekly - Monday - Friday from 8AM - 4:30PM More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You * Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. * Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. * Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. * Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings A Day in the Life * This position manages referrals both into and out of the clinic, including prior authorizations, medical records, and other communication. * Efficiently calling patients and scheduling appointments, verify insurance, and demographics * This role requires superior customer relationship skills and the proven ability to communicate. effectively and accurately, both verbally and in writing with all levels. * The ideal candidate has the ability to operate under frequently stressful conditions due to constantly changing requirements of healthcare and is able to adapt by embracing and supporting change as necessary to obtain operational and performance efficiencies. ## Qualifications What’s Required * Associate degree in health services administration or related field; and at least three (3) years’ experience in related field with advancing experience. * In lieu of an associate degree, candidate must have 5 years of experience in health care. * Knowledge of MHC’s automated information systems, such as Cerner, PWS, Microsoft products, and Order Checker, preferred. * Experience with Microsoft Office Suite products is highly preferred. ## Additional Information Are you Munson Material? Apply today! MUST LIVE IN MICHIGAN TO BE CONSIDERED!! Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.", "summaryDescription" : "PRN - Referral Coordinator - Access Center at Munson Healthcare. Skills: Referral management, Patient scheduling, Insurance verification. Manage referrals into and out of the clinic. Process prior authorizations", "postedDate" : "2026-06-11T16:48:48.000", "createdAt" : "2026-06-16T03:36:02.594", "lastUpdated" : "2026-06-16T11:57:14.495", "ingestTimestamp" : "2026-06-16T03:36:02.594", "mongoId" : "6a308ea2f292fd229c0a46bb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Referral management", "Patient scheduling", "Insurance verification", "Customer relationship management", "Prior authorizations", "Medical records management", "Appointment scheduling", "Healthcare", "Cerner", "PWS", "Order Checker" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 675.6636, "daysOld" : 4, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c704a74d8ee00a092979b", "title" : "Patient Access Advocate, PRN", "company" : "Intuitive Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 35000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Patient Access Advocate in Bowling Green, United States, with adjustments for the healthcare industry and contract employment type." }, "location" : "Bowling Green, KY, United States", "locations" : [ "Bowling Green", "KY", "United States" ], "timestamp" : "2026-06-15T11:09:07.016", "fingerprint" : "885112ae3be4710bb66eccef899e269a1b4b3bfc862b9828c04b64444c70b920", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IntuitiveHealth1/3743990013599276-patient-access-advocate-prn-", "externalId" : "3743990013599276", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bowling Green", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.9929203,-86.4428677" } ], "locationText" : "Bowling Green, Kentucky, United States", "employmentType" : "CONTRACT", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Microsoft Office, Word, Excel, PowerPoint", "professionalSkills" : [ "Customer service", "Record keeping", "Patient registration", "Payment collection", "Inventory management", "Patient confidentiality", "Professional appearance", "Professional behavior" ], "hardSkillsList" : [ "Telephone etiquette", "Organization", "Time management" ], "hardSkills" : [ { "name" : "Telephone etiquette", "level" : "intermediate" }, { "name" : "Organization", "level" : "intermediate" }, { "name" : "Time management", "level" : "intermediate" } ], "majorSkills" : "Patient registration, Customer service, Payment collection", "majorSkillsList" : [ "Patient registration", "Customer service", "Payment collection" ], "coreResponsibilities" : "Welcome and greet patients, Answer phone with polite manner, Maintain waiting areas, Maintain office files, Maintain front-desk areas, Register patients accurately, Update demographic information, Notify clinical staff of arrivals, Communicate patient flow delays, Respond to inquiries courteously, Keep office supplies stocked, Notify manager of inventory needs, Protect patient confidentiality, Secure Protected Health Information, Log off computer unattended, Do not share passwords, Display professionalism with coworkers, Display tact with coworkers, Display respect with coworkers, Display team effort with coworkers, Maintain communication with patients, Maintain communication with family, Maintain communication with providers, Maintain communication with nurses, Maintain communication with support staff, Inform patients of existing balance, Request payment at time of service, Collect copays, Collect payments, Attend staff meetings, Refer patient complaints, Maintain own knowledge/skills, Attend appropriate training", "teamCollaboration" : "Working with coworkers; Working with the public; Communicate with clinical staff; Communicate with patients; Communicate with family; Communicate with providers; Communicate with nurses; Communicate with support staff", "domainKnowledge" : "Emergency room services; Urgent care services; Ambulatory care; Protected Health Information (PHI)", "domainList" : [ "emergency-room-services", "urgent-care-services", "ambulatory-care", "protected-health-information-phi" ], "domainSpecificKnowledge" : [ "Emergency room services", "Urgent care services", "Ambulatory care", "Protected Health Information (PHI)" ], "toolProficiency" : [ "Phone", "Fax", "Copiers", "Computers" ], "communicationSkills" : "Telephone etiquette; Professional behavior", "documentationSkills" : "Record keeping", "continuousLearning" : "Attend appropriate training", "problemSolvingSkills" : "Make decisions; Concentrate", "specialRequirements" : "Hear, Sit, Stand, Walk, Use hands to finger, Reach with hands and arms, Climb, Balance, Stoop, Kneel, Crouch or crawl, Bend or twist at the waist, Lift and move more than 10 pounds, Lift and move objects up to 25lbs, Close vision, Distance vision, Peripheral vision, Depth perception, Adjust focus, Work with hazardous materials, Work extended hours", "qualificationsBasic" : "High School Diploma or GED, Manage difficult patient situations, Respond promptly to patient needs, Respond to requests for service, Customer/client focus, Flexibility, Self-motivation, Proficiency with general office equipment, Proficiency with Microsoft Office products, Proficiency with telephone etiquette, Organization skills, Time management skills, Ability to work with hazardous materials, Ability to work extended hours", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. PRN Patient Access Advocate The Patient Access Advocates are responsible for facilitating a welcoming environment, timely and accurate patient registrations for both ER and Urgent Care patients, and the collection of copays and payments for services provided. General office duties include answering phones and record keeping while providing exemplary customer service and support for clinical staff. Patient Registration Associates communicate directly with patients and families, physicians, and nurses. This position requires professional appearance, behavior, and good communication skills. 1. Welcomes and greets all patients in person or over the phone. 2. Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. 3. Responsible for maintaining patient waiting areas, office files, and front-desk areas in a manner that is clean and organized. 4. Registers patients and updates existing demographic information with a high rate of accuracy. 5. Facilitates patient flow by notifying the clinical staff of patients’ arrivals, being aware of delays, and communicating with patients and clinical staff. 6. Responds to patients’, prospective patients, and visitors' inquiries in a courteous manner. 7. Keeps office supplies adequately stocked and notifies manager of any inventory needs. 8. Protects patient confidentiality by making sure Protected Health Information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. This includes not sharing passwords or personal information with coworkers. 9. Displays professionalism, tact, respect, and team effort when working with coworkers and the public. 10. Maintains communication with patients, family, providers, nurses, and support staff. 11. Informs patients of any existing balance noted in the computer and requests patient be prepared for any payment due at the time of service as per company guidelines. 12. Collects copays and payments as necessary, as per company guidelines. 13. Attends departmental staff meetings as scheduled. 14. Refers patient complaints to appropriate designated personnel as needed. 15. Maintains own knowledge/skills and attends appropriate training for role responsibilities. 16. Performs other job duties as assigned. • The physical demands below are typical of those that must be met by the employee to successfully perform the essential functions of this position. Reasonable accommodations may be available for individuals with disabilities. • Employee is regularly required to hear and speak; is frequently required to sit, stand, walk, use hands to finger, reach with hands and arms, climb, balance, stoop, kneel, crouch or crawl, bend or twist at the waist, lift and move more than 10 pounds. • Employee is occasionally required to lift and move objects up to 25lbs. • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. • Required to constantly make decisions and concentrate. • Ability to work with and around potentially hazardous materials and diseases. • Ability to work extended hours. ## Qualifications • A minimum of a High School Diploma or GED equivalent is required. • Possesses the ability to manage difficult patient situations • Respond promptly to patient needs • Respond to requests for service and assistance • Customer/client focus • Flexibility • Self-motivation • Proficiency with general office equipment (phone, fax, copiers, computers), Microsoft Office products (Word, Excel, PowerPoint), telephone etiquette, organization, and time management • Completes administrative tasks correctly and on time • Supports the organization’s goals and values. ## Additional Information Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.", "summaryDescription" : "Patient Access Advocate, PRN at Intuitive Health. Skills: Patient registration, Customer service, Payment collection. Welcome and greet patients. Answer phone with polite manner", "postedDate" : "2026-06-12T15:03:15.000", "createdAt" : "2026-06-13T20:33:42.000", "lastUpdated" : "2026-06-15T11:09:07.016", "ingestTimestamp" : "2026-06-13T20:33:42.000", "mongoId" : "6a2c704a74d8ee00a092979b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Telephone etiquette", "Organization", "Time management", "Patient registration", "Customer service", "Payment collection", "Record keeping", "Inventory management", "Patient confidentiality", "Professional appearance", "Professional behavior", "Emergency room services", "Urgent care services", "Ambulatory care", "Protected Health Information (PHI)", "Phone", "Fax", "Copiers", "Computers" ], "skillCount" : 19, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 670.8743, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a825e74d8ee00a067324b", "title" : "Epic Analyst II", "company" : "The Epic Ckd Team", "industry" : "Healthcare", "salary" : { "min" : 78000.0, "max" : 119000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "09528 - Georgia Remote", "locations" : [ "09528 - Georgia Remote", "United States of America" ], "certifications" : [ "Epic Build Certification" ], "timestamp" : "2026-06-14T04:44:36.688", "fingerprint" : "d95745cbf3e60a0814e6caee1b51f2103542df52dc86972537d96fda6dee6036", "source" : "workday", "language" : "en", "applyUrl" : "https://davita.wd1.myworkdayjobs.com/DKC_External/job/09528---Georgia-Remote/Epic-Analyst-II_R0462625", "externalId" : "R0462625", "industryFunction" : { }, "locationPoint" : "42.3154,43.3569", "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "technicalSkills" : "Epic, Microsoft Office", "professionalSkills" : [ "Project management", "Workflow analysis", "Requirements gathering", "System maintenance", "Enhancement build", "Implementation build", "Best practice recommendations" ], "hardSkillsList" : [ "Epic build", "Workflow design", "System testing" ], "softSkillsList" : [ "Mentoring", "Training" ], "hardSkills" : [ { "name" : "Epic build", "level" : "intermediate" }, { "name" : "Workflow design", "level" : "intermediate" }, { "name" : "System testing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" }, { "name" : "Training" } ], "majorSkills" : "Epic CKD, Nephrology practices, EHR support", "majorSkillsList" : [ "Epic CKD", "Nephrology practices", "EHR support" ], "coreResponsibilities" : "Monitor ServiceNow for incidents, Follow-up with requesters, Update status and document notes, Manage team-owned workqueues, Manage error logs, Document build steps, Migrate build, Assist in requirements gathering, Assist in workflow analysis, Assist in build, Assist in testing, Assist in go-live phases, Support users with build fixes, Respond to workflow design questions, Support new practices, Support new modules, Collaborate with end users, Collaborate with internal partners, Understand issues, Design solutions, Explain workflows, Engage with third parties, Define integrated workflows, Build integrated workflows, Test integrated workflows, Troubleshoot integrated workflows, Support Epic upgrades, Assess upgrade needs, Complete upgrade build, Test upgrade build, Understand enhancement requests, Understand optimization requests, Research workflows, Design workflows, Build workflows, Test workflows, Research enhancements, Design enhancements, Build enhancements, Test enhancements, Mentor team members, Train team members", "teamCollaboration" : "Clinical users; Administrative users; Revenue cycle users; End users; Internal partners; SMEs; Training team", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Epic CKD product; Nephrology practices; Chronic Kidney Disease; Electronic Health Records; EHR; Revenue cycle practice management; Epic Community Connect; Nephrology; Kidney care", "domainList" : [ "epic-ckd-product", "nephrology-practices", "chronic-kidney-disease", "electronic-health-records", "ehr", "revenue-cycle-practice-management", "epic-community-connect", "nephrology", "kidney-care" ], "domainSpecificKnowledge" : [ "Epic CKD product", "Nephrology practices", "Chronic Kidney Disease", "Electronic Health Records", "EHR", "Revenue cycle practice management", "Epic Community Connect", "Nephrology", "Kidney care" ], "toolProficiency" : [ "ServiceNow", "Nova", "Orion", "Asana", "Sherlock", "Microsoft Office" ], "communicationSkills" : "Written collaboration; Verbal collaboration", "documentationSkills" : "Documenting build; Documenting workflows; Documenting enhancements", "continuousLearning" : "Professional development programs; On-demand virtual leadership courses; On-demand virtual development courses", "problemSolvingSkills" : "Solve new problems; Solve complex problems", "specialRequirements" : "On-call responsibilities, Up to 25% travel, Occasional nights, Occasional weekend work, Lift 5-50 lbs, Stand, Sit, Stoop, Walk, Stretch, Reach, Use full range of body motions, Manual dexterity, Use computer keyboard", "qualificationsBasic" : "6-8 years of experience, Bachelor's degree, Epic Community Connect knowledge, Nephrology and kidney care knowledge, Project management knowledge, Proficiency with Epic tools, Proficiency with Microsoft Office, Two or more Epic Build Certifications", "qualificationsPreferred" : "Epic certification preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "**Posting Date** 06/10/2026 1150 Lake Hearn Dr NeSte 100, Atlanta, Georgia, 30342-1566, United States of America GENERAL PURPOSE OF THE JOB An Epic Analyst III works to build and support one or more Epic modules for live and implementing customers. This individual will work with clinical, administrative, and revenue cycle users to support nephrology practices using the Epic CKD product by performing day-to-day maintenance of the Epic system, enhancement build, and new implementation build. This person will use their knowledge and experience to solve new problems with technology and should be self-disciplined and able to thrive in a primarily remote environment. An Epic Analyst III is responsible for solving complex problems from various types of users, in addition to day-to-day and implementation support. This person will use their experience and knowledge to provide best practice recommendations. General Information about the Epic CKD Team: DaVita Physicians Solutions has established a partnership with Epic, the market leader in Electronic Health Records (EHRs), with the goal of maximizing physician satisfaction and improving the quality outcomes of Chronic Kidney Disease (CKD) patients. The tools and support the team delivers are used by nephrology practices to manage CKD patient populations in promoting better outcomes and interoperability, while improving physician experience and aiding in revenue cycle practice management. DaVita Physician Solutions CKD EHR by Epic, is offered to nephrology practices that are independently owned and operated. Many of these practices are smaller than typical Epic customers and value independence while leveraging the best available industry technology. ESSENTIAL DUTIES & RESPONSIBILITIES Incident and request resolution * Monitor ServiceNow for incidents and requests assigned to team * Follow-up with requesters as needed for additional information * Update status and document notes and resolution * Manage team-owned workqueues and error logs * Some on-call responsibilities for urgent issues * Management of workqueues and error queues * Documenting and migrating build Implementation support * Assist in requirements gathering, workflow analysis, build, testing, and go-live phases of the implementation * Support users and training team with build fixes and responding to questions about workflow design * Implementation support for new practices and new modules * Documenting and migrating build * Written and verbal collaboration with end users and internal partners to understand issues, design solutions, and explain workflows * Engaging with third parties to define, build, test, and troubleshoot integrated workflows Upgrade, enhancement, and special projects work * Support Epic upgrades in assessing needs, completing build, testing, and build * Work in Nova, Orion, Asana, and other tools to document build steps and statuses * Work with end users and SMEs to understand enhancement and optimization requests * Research, design, build, and testing of workflows and enhancements * Documenting and migrating build Other duties as assigned. * Mentoring and training of other Epic team members EDUCATION AND EXPERIENCE _Required_ * 6-8 years of experience * Bachelor’s degree **Knowledge and experience in the following areas:** * Epic Community Connect * Nephrology and kidney care * Project management **Proficiency with the following tools:** * Epic tools such as Orion, Nova, and Sherlock * Microsoft Office products **Two or more of the following Epic Build Certification(s):** * Cadence, Prelude, Real Time Eligibility, Referrals * EpicCare Ambulatory, EpicCare Link, Care Everywhere, MyChart, HIM/Identity * Resolute Professional Billing, Claims, Contracts, Electronic Remittance, Charge Router, * Data Courier * Security * Reporting Workbench TRAVEL AND TIME REQUIREMENTS Travel: Up to 25% for visits to customer practices, team meetings, conferences, and training Nights/Weekends: Occasional nights and weekend work needed during onsite trips and to support urgent issues # **Additional Requirements** **Language Skills:** Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position. **ADA/Reasonable Accommodations:** DaVita provides reasonable accommodations to enable otherwise qualified individuals with disabilities to perform the essential Physical and/or Mental functions of a position. **Work Environment: Level III** – Moderate noise (e.g., business office with computers or printers, light traffic). No required tasks involve greater exposure to blood, body fluids or tissues than would be encountered by a visitor. The normal work routine involves no exposure to blood, body fluids or other hazardous conditions. **Visual:** Vision adequate to perform the essential duties/responsibilities of position. May be required to demonstrate the ability to differentiate colors on a test strip. **Physical Demands:** Physical requirements can vary. These must be reviewed with management. However, in general, the position requires the following activities: * Ability to lift minimum of 5 lbs to a max of 50 lbs unassisted and able to stand, sit, stoop, walk, stretch, reach, and use full range of body motions. * Manual dexterity as required for specific equipment and ability to use computer keyboard and peripherals. **What We’ll Provide:** More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. * **Comprehensive benefits:** Medical, dental, vision, 401(k) match, paid time off, PTO cash out * **Support for you and your family:** Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more * **Professional development programs:** DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. #LI-KM4 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as \"a place where I belong.\" Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Salary Range for the role is $78,000.00 - $119,000.00 per year. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour For location-specific minimum wage details, see the following link: [DaVita.jobs/WageRates](https://davita.jobs/WageRates) Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at [https://careers.davita.com/benefits](https://careers.davita.com/benefits) **Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.**", "summaryDescription" : "Epic Analyst II at The Epic Ckd Team. Skills: Epic CKD, Nephrology practices, EHR support. Monitor ServiceNow for incidents. Follow-up with requesters", "postedDate" : "2026-06-10T16:30:39.457", "createdAt" : "2026-06-11T16:30:39.421", "lastUpdated" : "2026-06-14T04:44:36.688", "ingestTimestamp" : "2026-06-11T16:30:39.421", "mongoId" : "6a2a825e74d8ee00a067324b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://davita.wd1.myworkdayjobs.com/DKC_External/job/09528---Georgia-Remote/Epic-Analyst-II_R0462625", "salaryAnnualMin" : 78000, "salaryAnnualMax" : 119000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Epic build", "Workflow design", "System testing", "Mentoring", "Training", "Epic CKD", "Nephrology practices", "EHR support", "Project management", "Workflow analysis", "Requirements gathering", "System maintenance", "Enhancement build", "Implementation build", "Best practice recommendations", "Epic CKD product", "Chronic Kidney Disease", "Electronic Health Records", "EHR", "Revenue cycle practice management", "Epic Community Connect", "Nephrology", "Kidney care", "Epic Build Certification", "ServiceNow", "Nova", "Orion", "Asana", "Sherlock", "Microsoft Office" ], "skillCount" : 30, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 663.25525, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare" }, { "id" : "6a2eb40674d8ee00a0e7f70a", "title" : "Patient Access Specialist", "company" : "Corewell Health", "salary" : { "min" : 34000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an Entry-level Patient Access Specialist in Trenton, United States, with adjustments for the healthcare industry and company size." }, "location" : "Trenton, MI", "locations" : [ "Trenton, MI", "United States of America" ], "timestamp" : "2026-06-15T23:03:56.211", "fingerprint" : "9cd81297115881c3ed961c4b59b579eca79735e1a8d4b7fc946eb3e2c332ccc2", "source" : "workday", "language" : "en", "applyUrl" : "https://spectrumhealth.wd5.myworkdayjobs.com/CorewellHealthCareers/job/Trenton-MI/Patient-Access-Specialist_R216558-1", "externalId" : "R216558", "industryFunction" : { }, "locationPoint" : "44.43897,-68.37002", "structuredLocations" : [ { "city" : "Trenton", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.1406552,-83.1800544" } ], "locationText" : "Trenton, Michigan, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School Diploma", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Position details: part-time 2-3 days per week, will rotate working every other weekend. Must be willing to rotate shifts - days, afternoons and midnights. Position supports the Trenton hospital. Mandatory orientation first week 8 a.m. to 4:30 p.m. ## Job Summary Under the direction of the Manager of Patient Access, this position is accountable for registering patients in an accurate and timely manner by obtaining individual identifying and biographical data following appropriate check in processes. This position rotates departments (including but not limited to emergency, outpatient, labs). ## Essential Functions * Schedules appointments as deemed appropriate by the department and performs patient registration activities including pre-registration: obtaining insurance information, medical and demographic data, entry of appropriate diagnostic ICD-9 and/or ICD-10 CPT coding, and other information related to diagnostic procedures in order to ensure billing accuracy. * Answers the phones and directs calls in a courteous and efficient manner. * Relays information to patients and family members according to and following HIPAA Regulations. * Prepares patient liability estimations for both pre-service/scheduled services and walk ins. * The ability to prioritize work. * Utilize effective communication skills to incorporate Corewell Health standards while providing service to patients, colleagues, other departments, and physician offices. * Operates standard office equipment such as Microsoft systems, calculators, photocopiers, fax machine. * Works with the Pre-service Center and/or physician’s office to obtain or change authorizations required per Imaging protocols or script compliance. * Transport and escort patients via wheelchair as needed * Informs patients of delays in appointment times when requested. * Calls the physician/physician’s office/Quest labs when patients arrive without a script or required labs * Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. * Performs other duties as assigned. ## Qualifications Required * High School Diploma * Knowledge of ICD-9 and ICD-10 CPT coding, medical terminology, and/or revenue cycle knowledge. * Ability to effectively manage multiple tasks. * Knowledge and experience with a variety of information systems, experience with spreadsheet and word processing software, and keyboard proficiency. Preferred * 1 year of relevant experience in a customer service role or healthcare industry. ## About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. ## How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more [here](https://careers.corewellhealth.org/us/en/benefits-new). * On-demand pay program powered by Payactiv * Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! * Optional identity theft protection, home and auto insurance * Traditional and Roth retirement options with service contribution and match savings * Eligibility for benefits is determined by employment type and status **Primary Location** SITE - Trenton Hospital - 5450 Fort St - Trenton **Department Name** Patient Registration Trenton - Corporate **Employment Type** Part time **Shift** Rotating (United States of America) **Weekly Scheduled Hours** 20 **Hours of Work** Rotating **Days Worked** Variable **Weekend Frequency** Every other weekend ********CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.******** _Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief._ _Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category._ _An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team._ _You may request assistance in completing the application process by calling 616.486.7447._", "summaryDescription" : "Patient Access Specialist at Corewell Health", "postedDate" : "2026-06-11T22:00:21.989", "createdAt" : "2026-06-14T22:00:21.919", "lastUpdated" : "2026-06-15T23:03:56.211", "ingestTimestamp" : "2026-06-14T22:00:21.919", "mongoId" : "6a2eb40674d8ee00a0e7f70a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://spectrumhealth.wd5.myworkdayjobs.com/CorewellHealthCareers/job/Trenton-MI/Patient-Access-Specialist_R216558-1", "salaryAnnualMin" : 34000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 657.16724, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d8e2f74d8ee00a0c2ff6c", "title" : "Patient Access Representative", "company" : "SSM Health", "salary" : { "min" : 33000.0, "max" : 42000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Patient Access Representative in the United States, adjusted for the healthcare industry and part-time employment." }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-16T05:43:44.941", "fingerprint" : "c8062c60098f20d03fec7cccc2de580221a70e518bb03c6ef05b40ac3f0845c7", "source" : "workday", "language" : "en", "applyUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/MO-SSM-Health-Cardinal-Glennon-Childrens-Hospital/Patient-Access-Representative-I_R196029", "externalId" : "R196029", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "remoteFriendly" : false, "rawDescription" : "**It 's more than a career, it's a calling.** MO-SSM Health Cardinal Glennon Children's Hospital **Worker Type:** PRN **Job Highlights:** **Schedule** : PRN, requires flexible availability; minimum of 4 days scheduled per month **Location** : SSM Health Cardinal Glennon Pediatric Urgent Care- South County and North County locations and Health Center **Qualifications** : Experience with EHR and patient registration preferred, proficient computer skills, and excellent customer service skills What Makes This Role Unique This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same — you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps. If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding. Why Join SSM Health You will be part of a compassionate, mission-driven organization that values your growth and contribution. We offer: • Competitive pay and benefits • Career development opportunities within a large, integrated health system • Supportive leadership and a collaborative team environment Bring your heart for service and your talent for communication — and help us make every patient’s experience exceptional. **Job Summary:** Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES * Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. * Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. * Assists with coordination of activities related to insurance pre-certification/authorization. * Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. * Performs clerical and reception duties associated with patient registration. * Performs other duties as assigned. EDUCATION * High School diploma/GED or 10 years of work experience EXPERIENCE * No experience required PHYSICAL REQUIREMENTS * Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. * Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. * Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. * Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. * Frequent keyboard use/data entry. * Occasional bending, stooping, kneeling, squatting, twisting and gripping. * Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. * Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS * None **Department:** 8701130033 PAS - Cardinal Glennon **Work Shift:** Night Shift (United States of America) **Scheduled Weekly Hours:** 0 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. * **Paid Parental Leave :** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). * **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. * **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. [ _Explore All Benefits_](https://jobs.ssmhealth.com/us/en/benefits) _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,**** pregnancy, veteran status**,** or any other characteristic protected by applicable law. [Click here to learn more.](https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)_", "summaryDescription" : "Patient Access Representative at SSM Health", "postedDate" : "2026-06-11T19:54:00.194", "createdAt" : "2026-06-14T19:54:00.111", "lastUpdated" : "2026-06-16T05:43:44.941", "ingestTimestamp" : "2026-06-14T19:54:00.111", "mongoId" : "6a2d8e2f74d8ee00a0c2ff6c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/MO-SSM-Health-Cardinal-Glennon-Childrens-Hospital/Patient-Access-Representative-I_R196029", "salaryAnnualMin" : 33000, "salaryAnnualMax" : 42000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 649.29364, "daysOld" : 4, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb20d74d8ee00a09df698", "title" : "Patient Access & Pre-Access Supervisor", "industry" : "Support", "salary" : { "min" : 47400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "US", "locations" : [ "US" ], "certifications" : [ "CHAM", "CRCR" ], "timestamp" : "2026-06-15T23:49:14.289", "fingerprint" : "cf9e61883b28f45a834f1b4358b51aebb2c9f84efcd6ec0e02f11e01e3eec8e5", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/2e2cf7eb-2551-4d11-9f38-1aed9495a5c1/apply", "externalId" : "2e2cf7eb-2551-4d11-9f38-1aed9495a5c1", "industryFunction" : { }, "structuredLocations" : [ { "continent" : "na", "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 3, "experienceLevel" : "Mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Revenue cycle management", "Process improvement", "Performance reviews", "Operational issue resolution" ], "hardSkillsList" : [ "Patient registration", "Insurance verification", "Scheduling", "Hospital billing", "Performance metrics monitoring", "Staff scheduling", "Time-off requests management", "Call-off management", "Coverage management", "Point-of-service collections", "Registration accuracy", "Policy adherence", "Procedure adherence", "Service standards adherence" ], "softSkillsList" : [ "Leadership", "Coaching", "Motivation" ], "hardSkills" : [ { "name" : "Patient registration", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Hospital billing", "level" : "intermediate" }, { "name" : "Performance metrics monitoring", "level" : "intermediate" }, { "name" : "Staff scheduling", "level" : "intermediate" }, { "name" : "Time-off requests management", "level" : "intermediate" }, { "name" : "Call-off management", "level" : "intermediate" }, { "name" : "Coverage management", "level" : "intermediate" }, { "name" : "Point-of-service collections", "level" : "intermediate" }, { "name" : "Registration accuracy", "level" : "intermediate" }, { "name" : "Policy adherence", "level" : "intermediate" }, { "name" : "Procedure adherence", "level" : "intermediate" }, { "name" : "Service standards adherence", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Coaching" }, { "name" : "Motivation" } ], "majorSkills" : "Patient access supervision, Staff leadership, Operational metrics monitoring, Revenue cycle oversight", "majorSkillsList" : [ "Patient access supervision", "Staff leadership", "Operational metrics monitoring", "Revenue cycle oversight" ], "coreResponsibilities" : "Supervise daily patient access activities, Coordinate daily patient access activities, Ensure timely workflow completion, Ensure accurate workflow completion, Lead frontline staff, Coach frontline staff, Develop frontline staff, Deliver training, Onboard staff, Provide performance feedback, Implement corrective actions, Monitor operational metrics, Report operational metrics, Manage staffing schedules, Manage time-off requests, Manage call-offs, Ensure departmental performance, Ensure departmental compliance, Support revenue cycle performance, Oversee upfront collections, Oversee registration accuracy, Oversee insurance verification, Conduct audits, Conduct performance reviews, Serve as staff resource, Serve as ancillary department resource, Resolve operational issues, Participate in process improvement initiatives, Participate in staff evaluations, Participate in departmental meetings, Participate in assigned projects", "teamCollaboration" : "Cross-functional teams; Ancillary departments", "domainKnowledge" : "Patient registration processes; Insurance verification processes; Scheduling processes; Hospital billing processes; Healthcare operations", "domainList" : [ "patient-registration-processes", "insurance-verification-processes", "scheduling-processes", "hospital-billing-processes", "healthcare-operations" ], "domainSpecificKnowledge" : [ "Patient registration processes", "Insurance verification processes", "Scheduling processes", "Hospital billing processes", "Healthcare operations" ], "toolProficiency" : [ "Healthcare administrative systems" ], "communicationSkills" : "Interpersonal skills", "continuousLearning" : "Tuition reimbursement", "problemSolvingSkills" : "Analytical skills", "specialRequirements" : "Occasional onsite travel, Occasional client-based travel", "outcomesObjectives" : "Ensure timely workflow completion; Ensure accurate workflow completion; Ensure consistent departmental performance; Ensure departmental compliance; Enhance operational effectiveness", "qualificationsBasic" : "1-3 years patient access experience, 1-3 years revenue cycle experience, 1-3 years healthcare operations experience, 1-3 years administrative healthcare roles experience, Knowledge of patient registration, Knowledge of insurance verification, Knowledge of scheduling, Knowledge of hospital billing processes, Ability to lead teams, Ability to coach teams, Ability to motivate teams, Analytical skills, Proficiency with Microsoft Office, Proficiency with general healthcare administrative systems, Excellent communication skills, Excellent interpersonal skills, Ability to manage competing priorities, Ability to manage staffing challenges, Ability to manage operational demands", "qualificationsPreferred" : "Associate's degree preferred, Bachelor's degree preferred, Equivalent relevant experience, 2-3 years supervisory experience, 2-3 years team leadership experience, 2-3 years business operations supervisory experience, 2-3 years business operations team leadership experience, CHAM certification preferred, CRCR certification preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Supervise and coordinate daily patient access and pre-registration activities, ensuring timely and accurate completion of workflows. Lead, coach, and develop frontline staff, including training delivery, onboarding, performance feedback, and corrective actions. Monitor and report key operational metrics such as productivity, wait times, point-of-service collections, overtime, and scheduling efficiency. Manage staffing schedules, time-off requests, call-offs, and coverage to ensure consistent departmental performance and compliance. Support revenue cycle performance through oversight of upfront collections, registration accuracy, and insurance verification processes. Conduct audits and ongoing performance reviews to ensure adherence to policies, procedures, and service standards. Serve as a resource and escalation point for staff and ancillary departments, resolving operational issues efficiently. Participate in process improvement initiatives, staff evaluations, departmental meetings, and assigned projects to enhance operational effectiveness. Requirements: 1–3 years of experience in patient access, revenue cycle, healthcare operations, or related administrative healthcare roles. Associate’s or Bachelor’s degree preferred, or equivalent relevant experience. 2–3 years of supervisory or team leadership experience in healthcare or business operations preferred. Strong knowledge of patient registration, insurance verification, scheduling, and hospital billing processes. Ability to lead, coach, and motivate teams in a fast-paced healthcare environment. Strong analytical skills with the ability to monitor metrics and identify performance improvement opportunities. Proficiency with Microsoft Office and general healthcare administrative systems. Excellent communication and interpersonal skills for working with staff, patients, and cross-functional teams. Ability to manage competing priorities, staffing challenges, and operational demands effectively. Certification such as CHAM or CRCR strongly preferred or required depending on role expectations. Benefits: Competitive annual salary starting at $47,400 (based on experience) Bonus incentives and performance recognition programs Comprehensive medical, dental, and vision insurance Paid certifications and tuition reimbursement opportunities Career advancement within a growing healthcare revenue cycle organization Remote flexibility with occasional onsite or client-based travel as required Paid time off and employee wellness programs Inclusive, collaborative culture focused on growth, innovation, and professional development ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Patient Access & Pre-Access Supervisor. Skills: Patient access supervision, Staff leadership, Operational metrics monitoring, Revenue cycle oversight. Supervise daily patient access activities. Coordinate daily patient access activities", "postedDate" : "2026-06-11T10:08:05.183", "createdAt" : "2026-06-11T10:08:05.183", "lastUpdated" : "2026-06-15T23:49:14.289", "ingestTimestamp" : "2026-06-14T22:09:41.505", "mongoId" : "6a2cb20d74d8ee00a09df698", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 47400, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient registration", "Insurance verification", "Scheduling", "Hospital billing", "Performance metrics monitoring", "Staff scheduling", "Time-off requests management", "Call-off management", "Coverage management", "Point-of-service collections", "Registration accuracy", "Policy adherence", "Procedure adherence", "Service standards adherence", "Leadership", "Coaching", "Motivation", "Patient access supervision", "Staff leadership", "Operational metrics monitoring", "Revenue cycle oversight", "Revenue cycle management", "Process improvement", "Performance reviews", "Operational issue resolution", "Patient registration processes", "Insurance verification processes", "Scheduling processes", "Hospital billing processes", "Healthcare operations", "CHAM", "CRCR", "Healthcare administrative systems" ], "skillCount" : 33, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 647.11743, "daysOld" : 4, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a4a1c74d8ee00a05e77c0", "title" : "Patient Access Coordinator", "company" : "BHMG Lexington Cardiology", "industry" : "Healthcare", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an Entry-level Patient Access Coordinator in Lexington, United States, with adjustments for the healthcare industry and company size." }, "location" : "Lexington, KY", "locations" : [ "Lexington, KY", "United States of America" ], "timestamp" : "2026-06-12T10:28:28.990", "fingerprint" : "c7e8fe03a1803861f70cb83009c27af9eccdb314d82de731662bedd88b0d5fd4", "source" : "workday", "language" : "en", "applyUrl" : "https://bhs.wd1.myworkdayjobs.com/careers/job/Lexington-KY/Patient-Access-Coordinator_R26102484", "externalId" : "R26102484", "industryFunction" : { }, "locationPoint" : "40.67867,-82.58239", "structuredLocations" : [ { "city" : "Lexington", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.0464066,-84.4970393" } ], "locationText" : "Lexington, Kentucky, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Customer service", "Fiduciary responsibility" ], "hardSkillsList" : [ "Clerical skills", "Accuracy" ], "hardSkills" : [ { "name" : "Clerical skills", "level" : "intermediate" }, { "name" : "Accuracy", "level" : "intermediate" } ], "majorSkills" : "Patient access, Customer service", "majorSkillsList" : [ "Patient access", "Customer service" ], "coreResponsibilities" : "Greet patients, Verify patient demographics, Verify insurance, Register patients, Obtain necessary information, Determine patient out-of-pocket expense, Collect patient payments, Document patient payments, Provide financial counseling, Schedule appointments, Operate switchboard, Manage medical records", "domainKnowledge" : "Medical office operations", "domainList" : [ "medical-office-operations" ], "domainSpecificKnowledge" : [ "Medical office operations" ], "documentationSkills" : "Medical records management", "continuousLearning" : "Tuition reimbursement", "qualificationsBasic" : "High school diploma or equivalent, Computer skills required", "qualificationsPreferred" : "Clerical experience in medical office, Other education preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "_**Summary**_ _**Job Description:**_ **_BHMG Lexington Cardiology_** ** _Job Description:_** Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. **_Patient Access Representatives_** perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients’ demographic and insurance information; registering patients; obtaining necessary signatures; determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role. * High school diploma or equivalent required. * Computer skills required. * Clerical experience in the medical office setting preferred. * Other education preferred. ** _Benefits Include:_** * Health, Vision, and Dental Insurance * Retirement with Company Match * Generous Paid Time Off (Including Maternity/Paternity Leave) * Short/Long Term Disability and Life Insurance * Tuition Reimbursement _**Work Experience**_ _**Education**_ ### _If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!_ ### Baptist Health is an _Equal Employment Opportunity_ employer.", "summaryDescription" : "Patient Access Coordinator at BHMG Lexington Cardiology. Skills: Patient access, Customer service. Greet patients. Verify patient demographics", "postedDate" : "2026-06-11T14:05:55.208", "createdAt" : "2026-06-11T14:05:54.154", "lastUpdated" : "2026-06-12T10:28:28.990", "ingestTimestamp" : "2026-06-11T14:05:54.154", "mongoId" : "6a2a4a1c74d8ee00a05e77c0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://bhs.wd1.myworkdayjobs.com/careers/job/Lexington-KY/Patient-Access-Coordinator_R26102484", "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Clerical skills", "Accuracy", "Patient access", "Customer service", "Fiduciary responsibility", "Medical office operations" ], "skillCount" : 6, "jobCategory" : "other", "seniorityLevel" : "executive", "dataQualityScore" : 0.8888889, "_score" : 646.35895, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2a5cbe74d8ee00a061603b", "title" : "Patient Access Coordinator", "company" : "Upstream Rehabilitation", "industry" : "Healthcare", "salary" : { "min" : 18.0, "max" : 21.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States ", "locations" : [ "United States" ], "timestamp" : "2026-06-13T08:47:23.437", "fingerprint" : "c3555b7d90fa61b7beb0c3b8109112d53176b55a210ac44157b1a89a6ab198cc", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://yourfuture.urpt.com/job/5159061007/?gh_jid=5159061007", "externalId" : "5159061007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chattanooga", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "remote", "geo" : "35.0457219,-85.3094883" } ], "locationText" : "Chattanooga, Tennessee, United States", "technicalSkills" : "Microsoft Excel", "professionalSkills" : [ "Operational analytics", "Workforce coordination", "Scheduling strategies" ], "hardSkillsList" : [ "Data analysis", "Data interpretation" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Data interpretation", "level" : "intermediate" } ], "majorSkills" : "Scheduling templates, Patient access, Operational performance", "majorSkillsList" : [ "Scheduling templates", "Patient access", "Operational performance" ], "coreResponsibilities" : "Own and optimize clinician scheduling, Design and maintain templates, Drive consistency and efficiency, Ensure scheduling structures are aligned, Continuously improve scheduling structures, Update schedules to reflect changes, Ensure seamless coverage, Align scheduling strategies with staffing plans, Track schedule effectiveness, Identify inefficiencies, Deliver actionable insights to leadership, Manage scheduling templates across clinics, Coordinate setup for new hires, Adapt structures to reflect staffing changes, Adapt structures to clinic operations, Adapt structures to business priorities", "teamCollaboration" : "Clinic leadership; Patient access leadership; Leaders across the business", "domainKnowledge" : "Healthcare operations; Provider scheduling", "domainList" : [ "healthcare-operations", "provider-scheduling" ], "domainSpecificKnowledge" : [ "Healthcare operations", "Provider scheduling" ], "toolProficiency" : [ "EMR systems", "Scheduling systems", "Reporting tools", "Power BI" ], "continuousLearning" : "Professional development", "problemSolvingSkills" : "Data-driven decision making", "outcomesObjectives" : "Balance patient access; Meet operational goals; Optimize provider productivity; Improve performance", "qualificationsBasic" : "Associate's degree or equivalent work experience, 2+ years of experience in healthcare operations, scheduling, workforce coordination, or operational analytics, Proficiency in Microsoft Excel and reporting tools, Ability to analyze data and identify trends, Experience working with EMR and/or scheduling systems, High attention to detail, Organizational and prioritization skills, Ability to interpret operational data, Translate insights into actionable improvements", "qualificationsPreferred" : "Bachelor's degree, Experience supporting multi-site healthcare operations, Experience managing provider schedules, Experience using data visualization and reporting tools", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Upstream Rehabilitation is looking for a Patient Access Coordinator to join our team! Title: Patient Access Coordinator Location Type: Chattanooga, TN - Remote (Must Reside in United States) Build Your Career with Us! Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion. We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200+ locations nationwide, 26 brand partners, and 8,000+ employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization. The Role: Join the Upstream Rehabilitation team and play a key role in shaping the patient experience. As a Patient Access Coordinator, you will own the development, maintenance, and centralized governance of clinician scheduling templates across the organization - ensuring consistency, visibility, and efficiency at scale. In this role, you’ll drive scheduling strategies that support patient access, clinician productivity, and operational performance. You’ll manage scheduling templates across clinics, coordinate setup for new hires, and adapt structures to reflect staffing changes, clinic operations, and evolving business priorities. Partnering closely with clinic and patient access leadership, you’ll help build and sustain an optimized scheduling infrastructure across territories. Your work will directly contribute to delivering high-quality care and will support the mission, vision, and values of Upstream Rehabilitation and its affiliated entities. What You’ll Do: Own and optimize clinician scheduling by designing and maintaining templates that balance patient access, operational goals, and provider productivity. Drive consistency and efficiency at scale by ensuring scheduling structures are aligned across territories and continuously improved through audits and data insights. Adapt to a dynamic workforce by updating schedules to reflect hiring, departures, ramp periods, and operational changes—ensuring seamless coverage at all times. Partner with leaders across the business to align scheduling strategies with staffing plans, growth initiatives, and access goals. Leverage data to improve performance by tracking schedule effectiveness, identifying inefficiencies, and delivering actionable insights to leadership. Other projects and duties as assigned. Who You Are: Associate’s degree or equivalent work experience (relevant experience may be considered in lieu of a degree). 2+ years of experience in healthcare operations, scheduling, workforce coordination, or operational analytics. Strong proficiency in Microsoft Excel and reporting tools, with the ability to analyze data and identify trends. Experience working with EMR and/or scheduling systems. High attention to detail with strong organizational and prioritization skills in a fast-paced environment. Ability to interpret operational data and translate insights into actionable improvements. Nice to Haves: Bachelor’s degree. Experience supporting multi-site healthcare operations in a fast-paced environment. Experience managing provider schedules, ideally across multiple locations or teams. Experience using data visualization and reporting tools (e.g., Power BI) to drive insights and decision-making. Why You’ll Love Working Here The chance to directly shape our organization’s growth by hiring the talent that drives our mission. Opportunities to stretch your skills—whether you’re building pipelines, designing sourcing strategies, or advising leadership. A collaborative team environment where your ideas are valued. Competitive compensation, comprehensive benefits, and ongoing professional development. A Better Place to Build Your Career Upstream Rehabilitation offers meaningful opportunities across corporate and non-clinical roles, both remotely and in corporate offices nationwide. We invest in our people through leadership development programs, ongoing education, and professional growth opportunities. Our corporate teams are critical to Upstream’s success—and to the culture that makes this a great place to work. You’ll join a group of talented professionals who collaborate, innovate, and know how to have fun while making a real impact. Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. Salary Range: $18.03-$21.63/hour Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM #LI-Remote Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.", "summaryDescription" : "Patient Access Coordinator at Upstream Rehabilitation. Skills: Scheduling templates, Patient access, Operational performance. Own and optimize clinician scheduling. Design and maintain templates", "postedDate" : "2026-06-11T18:48:45.358", "createdAt" : "2026-06-11T18:48:45.358", "lastUpdated" : "2026-06-13T08:47:23.437", "ingestTimestamp" : "2026-06-11T18:48:45.358", "mongoId" : "6a2a5cbe74d8ee00a061603b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryAnnualMax" : 43680, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Data interpretation", "Scheduling templates", "Patient access", "Operational performance", "Operational analytics", "Workforce coordination", "Scheduling strategies", "Healthcare operations", "Provider scheduling", "EMR systems", "Scheduling systems", "Reporting tools", "Power BI" ], "skillCount" : 14, "jobCategory" : "other", "jobSubcategory" : "upstream-corporate", "dataQualityScore" : 0.7777778, "_score" : 644.86145, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2b0ce974d8ee00a075f68d", "title" : "Patient Access Representative III", "company" : "Endeavor Health", "industry" : "Healthcare", "salary" : { "min" : 19.89, "max" : 28.84, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "certifications" : [ "CPR Certification", "CPI certification", "Valid driver’s license" ], "timestamp" : "2026-06-15T00:45:48.015", "fingerprint" : "b1830a3abdd561612da4e7d1061e4ea089e470903e389fb199c7957d25504b1f", "source" : "workday", "language" : "en", "applyUrl" : "https://nshs.wd1.myworkdayjobs.com/ns-eeh/job/LOH-Naperville-Main-Hospital/Patient-Access-Representative-III---Linden-Oaks-Hospital---Day-Evening-Shift_R42852", "externalId" : "R42852", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "city" : "Naperville", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.7728699,-88.1479278" } ], "locationText" : "Naperville, Illinois, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Financial counseling", "Insurance verification", "Medical necessity reviews" ], "hardSkillsList" : [ "Insurance eligibility", "Benefit explanation", "Payment collection" ], "hardSkills" : [ { "name" : "Insurance eligibility", "level" : "intermediate" }, { "name" : "Benefit explanation", "level" : "intermediate" }, { "name" : "Payment collection", "level" : "intermediate" } ], "majorSkills" : "Patient registration, Insurance verification, Financial counseling", "majorSkillsList" : [ "Patient registration", "Insurance verification", "Financial counseling" ], "coreResponsibilities" : "Assist patients in financial entry, Register patients, Review patient registration information, Correct patient registration information, Verify insurance coverage, Verify insurance eligibility, Gather proof of insurance coverage, Work with other departments on certification, Exchange patient insurance information, Relay patient insurance information, Meet with uninsured patients, Discuss payment options with uninsured patients, Obtain payment from uninsured patients, Ensure acceptance of transferring patients, Assist ARC Clinical staff with precertification, Assist ARC Clinical staff with admission paperwork, Collaborate with clinician on documentation review, Facilitate acceptance of transfers, Complete admission paperwork, Perform patient registration, Review forms with patients, Ensure Joint Commission forms are signed, Ensure CMS forms are signed, Change room assignments, Change patient beds, Change patient programs, Obtain midnight census report, Adjust midnight census report, Schedule patient appointments, Transfer patients from wait list, Contact insurance company on admission, Obtain detailed benefits, Confirm patient status as self-pay, Provide patient with quote of benefits, Provide treatment team with quote of benefits, Complete information given to patient, Conduct financial counseling, Counsel patient on benefits, Counsel patient on benefit usage, Counsel patient on estimated portions, Collect estimated patient portion, Discuss financial assistance options, Discuss payment plans, Discuss financial assistance application process, Discuss state insurance coverage options, Discuss federal insurance coverage options, Discuss affordable care act plans, Discuss prompt pay discounting, Discuss other payment options, Explain patient options, Collect payment when account is no longer authorized, Respond to telephone inquiries, Research accounts, Resolve accounts, Present clinical to physician on call, Review clinical documentation, Analyze patient status, Present clinical data to insurance company, Obtain initial precertification, Problem solve precert issues, Follow up with Utilization Review department, Conduct medical necessity reviews for Medicare patients", "teamCollaboration" : "Collaborate with clinician; Work with other departments; Collaborate with ARC Clinical staff; Collaborate with insurance companies; Collaborate with Utilization Review", "domainKnowledge" : "Behavioral health; Insurance plans; Medicare; Medicaid; Affordable Care Act", "domainList" : [ "behavioral-health", "insurance-plans", "medicare", "medicaid", "affordable-care-act" ], "domainSpecificKnowledge" : [ "Behavioral health", "Insurance plans", "Medicare", "Medicaid", "Affordable Care Act" ], "toolProficiency" : [ "EMR" ], "documentationSkills" : "Clinical documentation; Admission paperwork", "continuousLearning" : "Tuition Reimbursement; Career Pathways", "problemSolvingSkills" : "Problem solve precert issues", "specialRequirements" : "Rotating Weekends Required, Day/Evening Shift, Maintain automobile liability coverage", "qualificationsBasic" : "High School Diploma or GED, Current CPR Certification, CPI certification within 90 days", "qualificationsPreferred" : "Bachelor’s Degree in mental health, Two years of experience in crisis/emergency services, Experience in behavioral health setting, Knowledge of DSM IV-R, Knowledge of patient rights and law", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Hourly Pay Range:** $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. **Position Highlights:** * Position: Patient Access Rep III * Location: Linden Oaks Hospital ; Naperville, IL * Full Time - 40 hours * Hours: Day/Evening Shift (1:00pm-9:30pm) Rotating Weekends Required **A Brief Overview:** Responsible for assisting patients in the financial entry into treatment. Registering, reviewing and correcting patient registration information in the computer system. Verifying insurance coverage and eligibility on all hospital inpatient and outpatient accounts. Gathering necessary proof of insurance coverage, working closely with other departments regarding the certification process and exchanges and/or relays patient insurance information. Meeting with all uninsured patients to discuss options and obtaining payment when necessary. Ensuring the acceptance of transferring patients in a timely manner. Assisting the ARC Clinical staff with precertification, preparation and completion of the admission paperwork. **What you will do:** * Collaborates with a licensed clinician through the review of clinical and legal documentation to facilitate the acceptance of transfers and completes the admission paperwork. * Patient Registration Functions: * Performs patient registration. * Reviews various forms (i.e. Release of Information, Agreement and Authorization, etc) with patients. * Ensures mandatory forms for Joint Commission and CMS are signed and reviewed with patients. * Changes room assignments, beds, programs for patients upon request. * Ensures midnight census report is obtained from each unit and adjusts appropriately in system. * Schedules patient appointments. * Transfers patients from wait list to program as capacity allows. * Patient Accounting Duties: * Contacts insurance company on each inpatient and outpatient admission to verify insurance eligibility and coverage and obtain detailed benefits for all levels of care for psychiatric and/or substance abuse. * Ensures that patient status as self-pay is confirmed through provided on-line portals * Provides patient and treatment team with quote of benefits documented in the EMR as well as completing information given to the patient * Conducts financial counseling by meeting with patient either before admission or during their stay regarding their benefits. Counsels patient on their benefits, usage and estimated patient portions. Collects the estimated patient portion when necessary. * Discusses applicable financial assistance options with the patient including payment plans, financial assistance application process, state or federal insurance coverage options (such as Medicaid, disability, CICP, CHP+, MCD), affordable care act plans, prompt pay discounting, and any other payment options available through Edward-Elmhurst Health. * Meets with the patient to explain their options and collects payment as necessary when an account is no longer being authorized by the insurance company. * Responds to telephone inquiries received from patients and insurance companies. * Researches and resolves accounts as requested by management. * Assisting Intake Admission Team as needed: * Presents clinical to the physician on call if insurance requests peer to peer review. Reviews clinical documentation analyzes patient status and presents the clinical data to the insurance company obtaining the initial precertification. Problem solves any pre-cert issues with the insurance company. Follows up with the Utilization Review department as necessary. * Conducts medical necessity reviews for all the Medicare patients. **What you will need:** Required Education, Skills and/or Experience: * High School Diploma or GED Preferred Education, Skills and/or Experience: * Bachelor’s Degree in a mental health field * Minimum of two years of experience in crisis/emergency services, behavioral health setting * Knowledge of DSM IV-R diagnostic criteria and patient rights and law pertaining to mental health * Substantial knowledge base of insurance plans such as Commercial, Managed Care and capitated plans, Medicare, Medicaid and Workers Compensation Required license and/or certification: * A valid driver’s license is required if the incumbent is selected to perform related duties at an offsite location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested. * Current CPR Certification issued by the American Heart Association within 90 days of start into job * CPI (Crisis Prevention Intervention) certification within 90 days of hire **Benefits (For full time or part time positions):** * Premium pay such as shift, on call, holiday and more based on an employee’s job * Incentive pay for select positions * Opportunity for annual increases based on performance * Career Pathways to Promote Professional Growth and Development * Various Medical, Dental, Pet and Vision options * Tuition Reimbursement * Free Parking * Wellness Program Savings Plan * Health Savings Account Options * Retirement Options with Company Match * Paid Time Off and Holiday Pay * Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit [www.endeavorhealth.org](http://www.endeavorhealth.org). When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ([www.endeavorhealth.org](http://www.endeavorhealth.org)) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.", "summaryDescription" : "Patient Access Representative III at Endeavor Health. Skills: Patient registration, Insurance verification, Financial counseling. Assist patients in financial entry. Register patients", "postedDate" : "2026-06-12T07:07:07.093", "createdAt" : "2026-06-12T07:07:06.948", "lastUpdated" : "2026-06-15T00:45:48.015", "ingestTimestamp" : "2026-06-12T07:07:06.948", "mongoId" : "6a2b0ce974d8ee00a075f68d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://nshs.wd1.myworkdayjobs.com/ns-eeh/job/LOH-Naperville-Main-Hospital/Patient-Access-Representative-III---Linden-Oaks-Hospital---Day-Evening-Shift_R42852", "salaryAnnualMin" : 41371, "salaryAnnualMax" : 59987, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Insurance eligibility", "Benefit explanation", "Payment collection", "Patient registration", "Insurance verification", "Financial counseling", "Medical necessity reviews", "Behavioral health", "Insurance plans", "Medicare", "Medicaid", "Affordable Care Act", "CPR Certification", "CPI certification", "Valid driver’s license", "EMR" ], "skillCount" : 16, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 633.66113, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a3055d5f292fd229cf2213e", "title" : "Senior Identity and Access Management (IAM) Engineer", "company" : "Zelis", "salary" : { "min" : 2200000.0, "max" : 3500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Senior Identity and Access Management (IAM) Engineer in India, adjusted for seniority, industry, and company size." }, "location" : "India", "locations" : [ "India" ], "timestamp" : "2026-06-16T15:07:36.926", "fingerprint" : "7db21c1bc465b3bbfc86fbc9cbf78ff15bd94a654283e513cfdc5f1ec1ecc6c4", "source" : "workday", "language" : "en", "applyUrl" : "https://zelis.wd1.myworkdayjobs.com/ZelisCareers/job/India-Hyderabad/Senior-Identity-and-Access-Management--IAM--Engineer_JR110900", "externalId" : "JR110900", "industryFunction" : { }, "locationPoint" : "20.5937,78.9629", "structuredLocations" : [ { "country" : "India", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "India", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "**About Us** Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture. **Why We Do What We Do** In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system. Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. **Position Overview** We are seeking a highly skilled and motivated Senior Identity and Access Management (IAM) Engineer to join our Information Security team. The ideal candidate will primarily be responsible for managing and optimizing our Privileged Access Management (PAM) solution to ensure the security and integrity of our organization’s privileged accounts. This role will also involve a secondary focus on IAM and Identity Governance and Administration (IGA). Key responsibilities include the daily administration and continuous improvement of Zelis’s PAM environment, as well as collaboration with the IAM team for identity management through the Zelis IGA tool. Additionally, this role requires collaboration with the broader Security Engineering team, which oversees all security platforms across Zelis. Key Responsibilities * CyberArk Administration: Manage the deployment, configuration, and maintenance of CyberArk Privilege Cloud, including the Central Policy Manager (CPM), Password Vault, and Privileged Session Manager (PSM). * CyberArk Engineering: Build and maintain integrations between CyberArk and third-party applications to enable remote access (RDP, SSH, etc.) and credential rotation * Identity and Access Management: Administer accounts, groups and services related to identity and access in Active Directory, Microsoft Azure/Entra, and Cisco Duo. * Identity Governance: Assist with configuration and management of SailPoint for mover/joiner/leaver scenarios and governance of all Zelis applications and associates * Policy Implementation: Implement and enforce policies and procedures for IAM to align with corporate guidelines, industry best practices and regulatory requirements. * Documentation: Maintain documentation for IAM configurations and procedures. * Training and Support: Provide training and support to other Zelis IT staff and business units on best practices for IAM and PAM. * Continuous Improvement: Stay up to date with the latest security trends and product updates. Identify opportunities for process improvements and implement enhancements. Required Qualifications * Education: Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field. * Experience: 7+ years of experience with CyberArk Privilege Cloud, SailPoint, Microsoft Azure/Entra, Active Directory, or similar IAM/PAM tools * Certifications: CISSP, CISM or other relevant industry certifications are a plus. Technical Skills: * In-depth knowledge of CyberArk solutions and components. * In-depth knowledge of Active Directory * Experience with privileged access management, identity management, identity governance and security controls. * Experience with Single Sign On (SSO) and related protocols. * Familiarity with scripting languages (e.g., PowerShell, Python), REST APIs and API based authentication. Desired Skills * Analytical Skills: Strong problem-solving abilities and attention to detail. * Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders. * Project Management: Ability to manage multiple tasks and projects simultaneously, prioritize effectively, and meet deadlines. **Commitment to Diversity, Equity, Inclusion, and Belonging** At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day. **Equal Employment Opportunity** Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. **Accessibility Support** We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email [_talentacquisition @zelis.com_](mailto:talentacquisition@zelis.com?subject=Accessibility%20Support%20Request).", "summaryDescription" : "Senior Identity and Access Management (IAM) Engineer at Zelis", "postedDate" : "2026-06-16T03:47:22.552", "createdAt" : "2026-06-16T03:47:22.548", "lastUpdated" : "2026-06-16T15:07:36.926", "ingestTimestamp" : "2026-06-16T03:47:22.548", "mongoId" : "6a3055d5f292fd229cf2213e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://zelis.wd1.myworkdayjobs.com/ZelisCareers/job/India-Hyderabad/Senior-Identity-and-Access-Management--IAM--Engineer_JR110900", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "senior", "dataQualityScore" : 0.8888889, "_score" : 632.4134, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ad06d74d8ee00a0712344", "title" : "PRN Patient Access Registrar", "company" : "Advocate Health", "industry" : "Healthcare", "salary" : { "min" : 20.8, "max" : 31.2, "currency" : "USD", "frequency" : "yearly" }, "location" : "Charlotte, NC - 11516 Providence Rd", "locations" : [ "Charlotte, NC - 11516 Providence Rd", "United States of America" ], "timestamp" : "2026-06-15T00:45:11.168", "fingerprint" : "07f021664c5461beda55f3f5bffd61a83df139f51abe93a57ab612b087f5b822", "source" : "workday", "language" : "en", "applyUrl" : "https://aah.wd5.myworkdayjobs.com/External/job/Charlotte-NC---11516-Providence-Rd/PRN-Patient-Access-Registrar_R248814", "externalId" : "R248814", "industryFunction" : { }, "locationPoint" : "44.30977,-73.26096", "structuredLocations" : [ { "city" : "Charlotte", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.2272086,-80.8430827" } ], "locationText" : "Charlotte, North Carolina, United States", "employmentType" : "PART_TIME", "professionalSkills" : [ "Insurance basics", "Financial information", "Government regulations" ], "hardSkillsList" : [ "Customer service", "Service recovery", "Independent thinking", "Problem-solving", "Judgment", "Written communication", "Verbal communication", "Interpersonal skills", "Payment collection", "Cash handling", "Organizational skills" ], "hardSkills" : [ { "name" : "Customer service", "level" : "intermediate" }, { "name" : "Service recovery", "level" : "intermediate" }, { "name" : "Independent thinking", "level" : "intermediate" }, { "name" : "Problem-solving", "level" : "intermediate" }, { "name" : "Judgment", "level" : "intermediate" }, { "name" : "Written communication", "level" : "intermediate" }, { "name" : "Verbal communication", "level" : "intermediate" }, { "name" : "Interpersonal skills", "level" : "intermediate" }, { "name" : "Payment collection", "level" : "intermediate" }, { "name" : "Cash handling", "level" : "intermediate" }, { "name" : "Organizational skills", "level" : "intermediate" } ], "majorSkills" : "Patient registration, Insurance verification, HIPAA compliance", "majorSkillsList" : [ "Patient registration", "Insurance verification", "HIPAA compliance" ], "coreResponsibilities" : "Create electronic health record, Prevent duplicate medical records, Identify patients using identifiers, Register patients, Verify demographic information, Verify guarantor information, Verify insurance information, Collect co-pays, Collect out-of-pocket responsibilities, Maintain patient confidentiality, Discuss financial information with patients, Refer patients to Financial Advocates, Enforce government compliance rules, Obtain patient signatures, Obtain guarantor signatures, Schedule patient appointments, Coordinate cancellations, Coordinate reschedules, Coordinate wait list requests, Coordinate recall requests, Provide test preparation information, Provide patient arrival time information, Provide medication consumption guidelines, Provide food leverage consumption guidelines, Provide check-in procedure information, Provide directions to facility, Create welcoming environment, Create professional environment, Greet patients, Greet visitors, Respond to information requests, Answer telephone, Screen calls, Take messages, Arrange transportation needs, Provide directions, Locate wheelchair, Coordinate interpreter services, Monitor work queues, Work assigned work queues", "teamCollaboration" : "Interact with physicians; Interact with physician staff", "domainKnowledge" : "HIPAA; EMTALA; Medicare; Medicaid; Managed care; Commercial payers; Insurance pre-certification", "domainList" : [ "hipaa", "emtala", "medicare", "medicaid", "managed-care", "commercial-payers", "insurance-pre-certification" ], "domainSpecificKnowledge" : [ "HIPAA", "EMTALA", "Medicare", "Medicaid", "Managed care", "Commercial payers", "Insurance pre-certification" ], "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Electronic health record", "problemSolvingSkills" : "Independent thinking; Problem-solving; Judgment; Triage issues", "specialRequirements" : "CPR certification may be required, Notary training/licensure may be required", "qualificationsBasic" : "High School Graduate, None", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Department:** 13542 Enterprise Revenue Cycle - Providence NC Arrival Emergency Department **Status:** Part time **Benefits Eligible:** No **Hou****rs Per Week:** 0 **Schedule Details/Additional Information:** As needed **Pay Range** $20.80 - $31.20 **Major Responsibilities:** * Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. * Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). * Knows insurance basics and recognizes commercial and government plans. Understands which plans Advocate Health contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. * Has knowledge of which rules, forms and questions must be enforced to make sure Advocate Health remains compliant with government agencies and regulations. Examples are HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required. * May schedule patient appointments: may also coordinate cancellations, reschedules, wait list requests, and recall requests. Provides accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. * Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Offers various assistance to patients to include arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. * Monitors and works assigned electronic health record work queues, following the department’s approved process. **Licensure, Registration, and/or Certification Required:** * None **Education Required:** * High School Graduate. **Experience Required:** * None **Knowledge, Skills & Abilities Required:** * Demonstrate the Advocate Health purpose, values and behaviors. * Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to handle large workloads with many interruptions in a fast-paced environment without direct supervision. * Strong attention to detail and accuracy. * Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. * Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. * Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. * Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. * Interact with physicians and their staff to resolve issues related to patient care. * Collect and manage payments including cash payments and follow security related to cash handling. * Strong understanding and comfort level with computer systems. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, internet browser and phone technology. * Understanding of basic medical and insurance terms and abbreviations typically used in the patient scheduling and registration process. * HIPAA-compliant and knowledgeable of applicable state and federal rules/regulations. Ability to handle sensitive and confidential information according to internal policies. * General understanding of health insurance: Medicare, Medicaid, managed care, and commercial payers. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements. * Excellent organizational skills. * Demonstrated ability to effectively act as a resource to other staff. **Physical Requirements and Working Conditions:** * This position may require travel, therefore, will be exposed to weather and road conditions. * Responds quickly to patient medical status and emergency situations occurring in clerical areas. * CPR certification may be required based on service location. * Notary training/licensure may be required as appropriate for service line and/or facility. * Operates all equipment necessary to perform the job. * Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. * Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. * Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. Must be able to push/pull up to 50 lbs. with assistance. Occurs when moving equipment, supplies and/or when transporting patients through doorways, ramps and elevators. * Escorts patients to nursing units or outpatient departments as necessary. * Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. * Must be able to use hands with fine motor skills for keyboard data entry. * May be asked to work a flexible schedule at times to meet the needs of the department. **Preferred Job Requirements:** **Experience Required:** * Preferred: experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, Internet and phone technology. _This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties._ **Our Commitment to You:** Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: **Compensation** * Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training * Premium pay such as shift, on call, and more based on a teammate's job * Incentive pay for select positions * Opportunity for annual increases based on performance **Benefits and more** * Paid Time Off programs * Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability * Flexible Spending Accounts for eligible health care and dependent care expenses * Family benefits such as adoption assistance and paid parental leave * Defined contribution retirement plans with employer match and other financial wellness programs * Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. **About Advocate Health** [Advocate Health](https://www.advocatehealth.org/) is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names [Advocate Health Care](https://www.advocatehealth.com/) in Illinois; [Atrium Health](https://atriumhealth.org/) in the Carolinas, Georgia and Alabama; and [Aurora Health Care](https://www.aurorahealthcare.org/) in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with [Wake Forest University School of Medicine](https://school.wakehealth.edu/) serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.", "summaryDescription" : "PRN Patient Access Registrar at Advocate Health. Skills: Patient registration, Insurance verification, HIPAA compliance. Create electronic health record. Prevent duplicate medical records", "postedDate" : "2026-06-12T06:47:22.343", "createdAt" : "2026-06-12T06:47:22.155", "lastUpdated" : "2026-06-15T00:45:11.168", "ingestTimestamp" : "2026-06-12T06:47:22.155", "mongoId" : "6a2ad06d74d8ee00a0712344", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://aah.wd5.myworkdayjobs.com/External/job/Charlotte-NC---11516-Providence-Rd/PRN-Patient-Access-Registrar_R248814", "salaryAnnualMin" : 43264, "salaryAnnualMax" : 64896, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Customer service", "Service recovery", "Independent thinking", "Problem-solving", "Judgment", "Written communication", "Verbal communication", "Interpersonal skills", "Payment collection", "Cash handling", "Organizational skills", "Patient registration", "Insurance verification", "HIPAA compliance", "Insurance basics", "Financial information", "Government regulations", "HIPAA", "EMTALA", "Medicare", "Medicaid", "Managed care", "Commercial payers", "Insurance pre-certification", "Microsoft Office" ], "skillCount" : 25, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 631.9184, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2c704a74d8ee00a0929798", "title" : "Patient Access Advocate, PRN Nights", "company" : "Intuitive Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Patient Access Advocate in Louisville, United States, with adjustments for the healthcare industry and part-time employment." }, "location" : "Louisville, KY, United States", "locations" : [ "Louisville", "KY", "United States" ], "timestamp" : "2026-06-15T03:44:44.080", "fingerprint" : "73f88e4da07e6a9420051ffa77e1fcd9a76dc5edf310fd87de4a83f3c2560dfd", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IntuitiveHealth1/3743990013603526-patient-access-advocate-prn-nights-glenmary", "externalId" : "3743990013603526", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Louisville", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.2542376,-85.7594070" } ], "locationText" : "Louisville, Kentucky, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Microsoft Office, Word, Excel, PowerPoint", "professionalSkills" : [ "Patient registration", "Customer service", "Record keeping", "Telephone etiquette", "Time management", "Inventory management", "Patient confidentiality", "Payment collection" ], "hardSkillsList" : [ "Data entry accuracy", "Payment processing" ], "softSkillsList" : [ "Professionalism", "Tact", "Respect", "Team effort" ], "hardSkills" : [ { "name" : "Data entry accuracy", "level" : "intermediate" }, { "name" : "Payment processing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Professionalism" }, { "name" : "Tact" }, { "name" : "Respect" }, { "name" : "Team effort" } ], "majorSkills" : "Patient registration, Customer service, Payment collection", "majorSkillsList" : [ "Patient registration", "Customer service", "Payment collection" ], "coreResponsibilities" : "Welcome and greet patients, Answer phone with polite manner, Maintain patient waiting areas, Maintain office files, Maintain front-desk areas, Register patients, Update demographic information, Notify clinical staff of arrivals, Communicate patient delays, Communicate with patients, Respond to inquiries, Keep office supplies stocked, Notify manager of inventory needs, Protect patient confidentiality, Secure Protected Health Information, Log off computer unattended, Display professionalism, Display tact, Display respect, Display team effort, Maintain communication with patients, Maintain communication with family, Maintain communication with providers, Maintain communication with nurses, Maintain communication with support staff, Inform patients of existing balance, Request payment at time of service, Collect copays, Collect payments, Attend departmental staff meetings, Refer patient complaints, Maintain own knowledge/skills, Attend appropriate training", "teamCollaboration" : "Work with coworkers; Work with the public; Communicate with clinical staff; Communicate with patients; Communicate with family; Communicate with providers; Communicate with nurses; Communicate with support staff", "domainKnowledge" : "Ambulatory care; Urgent care; Emergency services; Patient confidentiality; Protected Health Information", "domainList" : [ "ambulatory-care", "urgent-care", "emergency-services", "patient-confidentiality", "protected-health-information" ], "domainSpecificKnowledge" : [ "Ambulatory care", "Urgent care", "Emergency services", "Patient confidentiality", "Protected Health Information" ], "toolProficiency" : [ "General office equipment", "Computers" ], "communicationSkills" : "Telephone etiquette", "documentationSkills" : "Record keeping", "continuousLearning" : "Attend appropriate training", "problemSolvingSkills" : "Make decisions; Concentrate", "specialRequirements" : "Work overnight hours, Work extended hours, Lift more than 10 pounds, Lift up to 25lbs, Work with hazardous materials, Work with diseases", "qualificationsBasic" : "High School Diploma or GED, Manage difficult patient situations, Respond promptly to patient needs, Respond to requests for service, Customer/client focus, Flexibility, Self-motivation, Proficiency with general office equipment, Proficiency with Microsoft Office products, Proficiency with telephone etiquette, Proficiency with organization, Proficiency with time management, Completes administrative tasks correctly and on time, Supports organization's goals and values", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. Patient Access Advocate, PRN Overnight Hours: 7pm - 7am Patient Access Associates are responsible for facilitating a welcoming environment, timely and accurate patient registrations for both ER and Urgent Care patients, and the collection of copays and payments for services provided. General office duties include answering phones and record keeping while providing exemplary customer service and support for clinical staff. Patient Access Associates communicate directly with patients and families, physicians, and nurses. This position requires professional appearance, behavior, and good communication skills. 1. Welcomes and greets all patients in person or over the phone. 2. Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. 3. Responsible for maintaining patient waiting areas, office files, and front-desk areas in a manner that is clean and organized. 4. Registers patients and updates existing demographic information with a high rate of accuracy. 5. Facilitates patient flow by notifying the clinical staff of patients’ arrivals, being aware of delays, and communicating with patients and clinical staff. 6. Responds to patients’, prospective patients, and visitors' inquiries in a courteous manner. 7. Keeps office supplies adequately stocked and notifies manager of any inventory needs. 8. Protects patient confidentiality by making sure Protected Health Information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. This includes not sharing passwords or personal information with coworkers. 9. Displays professionalism, tact, respect, and team effort when working with coworkers and the public. 10. Maintains communication with patients, family, providers, nurses, and support staff. 11. Informs patients of any existing balance noted in the computer and requests patient be prepared for any payment due at the time of service as per company guidelines. 12. Collects copays and payments as necessary, as per company guidelines. 13. Attends departmental staff meetings as scheduled. 14. Refers patient complaints to appropriate designated personnel as needed. 15. Maintains own knowledge/skills and attends appropriate training for role responsibilities. 16. Performs other job duties as assigned. • The physical demands below are typical of those that must be met by the employee to successfully perform the essential functions of this position. Reasonable accommodations may be available for individuals with disabilities. • Employee is regularly required to hear and speak; is frequently required to sit, stand, walk, use hands to finger, reach with hands and arms, climb, balance, stoop, kneel, crouch or crawl, bend or twist at the waist, lift and move more than 10 pounds. • Employee is occasionally required to lift and move objects up to 25lbs. • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. • Required to constantly make decisions and concentrate. • Ability to work with and around potentially hazardous materials and diseases. • Ability to work extended hours. ## Qualifications • A minimum of a High School Diploma or GED equivalent is required. • Possesses the ability to manage difficult patient situations • Respond promptly to patient needs • Respond to requests for service and assistance • Customer/client focus • Flexibility • Self-motivation • Proficiency with general office equipment (phone, fax, copiers, computers), Microsoft Office products (Word, Excel, PowerPoint), telephone etiquette, organization, and time management • Completes administrative tasks correctly and on time • Supports the organization’s goals and values. ## Additional Information Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.", "summaryDescription" : "Patient Access Advocate, PRN Nights at Intuitive Health. Skills: Patient registration, Customer service, Payment collection. Welcome and greet patients. Answer phone with polite manner", "postedDate" : "2026-06-12T17:54:10.000", "createdAt" : "2026-06-13T13:12:50.312", "lastUpdated" : "2026-06-15T03:44:44.080", "ingestTimestamp" : "2026-06-13T13:12:50.312", "mongoId" : "6a2c704a74d8ee00a0929798", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry accuracy", "Payment processing", "Professionalism", "Tact", "Respect", "Team effort", "Patient registration", "Customer service", "Payment collection", "Record keeping", "Telephone etiquette", "Time management", "Inventory management", "Patient confidentiality", "Ambulatory care", "Urgent care", "Emergency services", "Protected Health Information", "General office equipment", "Computers" ], "skillCount" : 20, "jobCategory" : "other", "jobSubcategory" : "Front Office (Patient Access)", "dataQualityScore" : 1.0, "_score" : 623.69354, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "69f2d9b44c40e2acd188fc8f", "title" : "Referral Specialist", "company" : "Tampa General Hospital", "industry" : "Healthcare", "salary" : { "min" : 41000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Referral Specialist in Tampa, FL, adjusted for the healthcare industry and company size." }, "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
TGH Main Campus (TGHMAIN)
1 Tampa General Circle

Tampa, 33601

" ], "certifications" : [ "Medical terminology certification" ], "timestamp" : "2026-06-15T07:51:24.866", "fingerprint" : "45df7e0f8868755c696831bac671a90cf50397e9c877fecc6920b023a113ebc1", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=663935", "externalId" : "663935", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "minimumEducation" : "High School", "hardSkillsList" : [ "Medical terminology" ], "hardSkills" : [ { "name" : "Medical terminology", "level" : "intermediate" } ], "majorSkills" : "Customer service, Appointment scheduling", "majorSkillsList" : [ "Customer service", "Appointment scheduling" ], "coreResponsibilities" : "Provide excellent customer service, Assist patients with scheduling, Assist providers with scheduling, Facilitate connections to outside groups, Obtain authorizations, Facilitate authorizations, Support practice with patient registration, Support practice with appointment scheduling, Support practice with check-in/out", "domainKnowledge" : "Healthcare system", "domainList" : [ "healthcare-system" ], "domainSpecificKnowledge" : [ "Healthcare system" ], "qualificationsBasic" : "High School Diploma or Equivalent, 2 years Front Desk experience, Approved medical terminology certification", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Referral Specialist's primary role is to provide excellent customer service to physicians and patients referred for appointments or services at or from Tampa General Hospital (or a related company). The referrals specialist assists patients and providers with scheduling provider-referred appointments within the health system or facilitating connections to outside groups at provider direction or based upon patient preference. The referral specialist obtains or facilitates authorizations and may support the practice with non-referral work including patient registration, appointment scheduling, and check-in/out if working in a clinic. High School Diploma or Equivalent 2 years of Front Desk experience in healthcare Approved medical terminology certification or med term course completion Tampa", "summaryDescription" : "Referral Specialist at Tampa General Hospital. Skills: Customer service, Appointment scheduling. Provide excellent customer service. Assist patients with scheduling", "createdAt" : "2026-06-14T02:03:24.400", "lastUpdated" : "2026-06-15T07:51:24.866", "ingestTimestamp" : "2026-06-14T02:03:24.400", "mongoId" : "69f2d9b44c40e2acd188fc8f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Medical terminology", "Customer service", "Appointment scheduling", "Healthcare system", "Medical terminology certification" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "_score" : 623.12933, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a191e7758b93c861e39f86a", "title" : "Referral Program", "company" : "Mercedes-Benz Group Services Poland", "industry" : "Manufacturing", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Referral Program role in Krakow, Poland, adjusted for the automotive industry and company size." }, "location" : "Poland-Krakau-Krakau", "locations" : [ "Poland-Krakau-Krakau", "Aleja Pokoju 18, " ], "timestamp" : "2026-06-16T00:24:46.492", "fingerprint" : "a7dd6e3cd379528aee5b84e35a2eb858873db6fba72a46fa93aefc8261dc721e", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-daimler.taleo.net/careersection/ex/jobdetail.ftl?job=857313", "externalId" : "857313", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Krakow", "country" : "Poland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0619474,19.9368564" } ], "locationText" : "Krakow, Poland", "coreResponsibilities" : "Share referral link with candidates, Contact HR for details", "domainKnowledge" : "Talent management; Employee relations; HR processes; Organizational development", "domainList" : [ "talent-management", "employee-relations", "hr-processes", "organizational-development" ], "domainSpecificKnowledge" : [ "Talent management", "Employee relations", "HR processes", "Organizational development" ], "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Our Referral Program is designed to tap into your network and bring top talent to our Mercedes-Benz family. We believe that great people know great people, and we want to reward you for helping us find the best and brightest. How It Works: Know someone who would be a perfect fit? Share this link with them! (The Referral Program is dedicated for MBGSPL employees only) Opportunities Available: Purchase Requisition Service Asset Accounting Intercompany Accounting Product Costing VAN Sales Master Data PTP Process Management Tax Process Management Get Started: Ready to make a difference? Start referring today! For more details on how to participate, please contact HR. Let’s drive success together and build an even stronger Mercedes-Benz team! Mercedes-Benz Group Services Poland Sp. z o.o.", "summaryDescription" : "Referral Program at Mercedes-Benz Group Services Poland. Share referral link with candidates. Contact HR for details", "createdAt" : "2026-06-14T20:44:27.798", "lastUpdated" : "2026-06-16T00:24:46.492", "ingestTimestamp" : "2026-06-14T20:44:27.798", "mongoId" : "6a191e7758b93c861e39f86a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Talent management", "Employee relations", "HR processes", "Organizational development" ], "skillCount" : 4, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 615.4902, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.85 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 87067, "totalPages" : 1742, "hasNext" : true, "hasPrevious" : false } }

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