Acadia Pharmaceuticals Inc.
Biotech
PatientAccessManager
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optimal for Manager candidates.
“Patient Access Manager at Acadia Pharmaceuticals Inc.. Skills: Patient access, Reimbursement support, Market access. Educate healthcare providers on navigating programs. Facilitate patient access to ACADIA products”
Industry & Context.
Problem-solving; Issue resolution
Frequent travel
What They're Looking For.
Must Have
4+ years relevant experience, Deep expertise in access and reimbursement strategies, Medicare expertise strongly preferred
Nice to Have
Education concentration in life sciences preferred, Advanced degrees (RN, MSN, MBA) are a plus, Background and understanding of field environment in healthcare industry
What You'll Do.
Educate healthcare providers on navigating programs
Facilitate patient access to ACADIA products
Serve as subject matter expert
Prevent and address access issues
Optimize solutions to support patient access
Deliver excellent customer experience
Build and maintain access relationships
Navigate the patient access process
Support coverage and reimbursement requirements
Conduct proactive in-services
Escalate local payer issues
Condense complex issues into simple solutions
Improve customer experience
Educate HCPs/Office Staff on coverage status
Serve as expert in assigned territory
Provide pre-referral educational in-services
Prevent coverage barriers
Provide post-referral support
Address education needs
Pull through access and coverage
Monitor referral status
Support continuity of patient access
Educate HCP offices on reauthorization
Assist with payer transitions
Offer program services
Minimize therapy interruptions
Facilitate patient reimbursement and affordability
Guide offices through prior authorizations
Guide offices through appeals
Guide offices through financial support options
Build relationships with pharmacy staff
Provide expertise on payer plans
Support national-level initiatives
Improve access and reimbursement strategies
Champion utilization of patient support services
Ensure compliance with legal/regulatory requirements
How You'll Work.
Team & Collaboration
Internal cross-functional teams; Specialty Pharmacies (SPs); Payers; Hub services; National Account Managers; PAM Leads
Full Job Description
About Acadia Pharmaceuticals Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson’s disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid- to late-stage programs in Alzheimer’s disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs. At Acadia, we’re here to be their difference. Seeking talent near: Nashville, TN; Jackson, TN; Chattanooga, TN Position Summary: The Patient Access Manager (PAM) will provide expert field-based access and reimbursement support, serving as a dedicated point of contact to healthcare providers (HCPs) for their on-label access-related questions regarding company products. This field-based role acts as a critical liaison among HCPs, Specialty Pharmacies (SPs), payers, patients, hub services, and internal cross-functional teams. As a coverage and access subject matter expert, the PAM is integral to ensure patients have timely access to treatment by providing support for customers in an assigned geographic territory. This role requires frequent travel to support the access needs of key stakeholders. PAM is a non-promotional role within ACADIA and adheres to all ACADIA-approved compliance guidelines, including the role-specific Rules of Engagement. Key Responsibilities: Proactively educate healthcare providers on navigating programs, processes, and access-related requirements to facilitate patient access to ACADIA products via in-person and virtual interactions. Serve as the subject matter expert in preventing and addressing access and reimbursement issues through education, problem-solving, and issue resolution ensuring solutions are optimized to support the pati
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