{ "count" : 57524, "data" : [ { "id" : "6a309855f292fd229c0e3f2f", "title" : "Implementation Specialist, Bilingual (Spanish)", "company" : "Keeper Security", "industry" : "Cybersecurity", "salary" : { "min" : 78000.0, "max" : 115000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Implementation Specialist in the Cybersecurity industry in the United States, adjusted for remote work and company size." }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T11:42:38.829", "fingerprint" : "f5bca10a9ba7c725123af2ba3220d4c63926ec7a8ccd23ce71cfdc5fd7be2f25", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/keepersecurity/jobs/4286754009", "externalId" : "4286754009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "technicalSkills" : "SaaS, Salesforce, Google docs, MS-office", "professionalSkills" : [ "Customer onboarding", "Technical support", "Project management" ], "hardSkillsList" : [ "SaaS deployment", "Security software" ], "hardSkills" : [ { "name" : "SaaS deployment", "level" : "intermediate" }, { "name" : "Security software", "level" : "intermediate" } ], "majorSkills" : "Customer onboarding, Technical support, SaaS implementation", "majorSkillsList" : [ "Customer onboarding", "Technical support", "SaaS implementation" ], "coreResponsibilities" : "Oversee software delivery for customers, Manage initial deployments for new customers, Manage expansion deployments for existing customers, Understand complex technical SaaS products, Tailor solutions to customer needs, Provide continuous technical support, Troubleshoot issues, Resolve customer concerns, Rectify project-related risks, Rectify project-related issues, Escalate issues to engineering when required, Communicate with Spanish and English speaking customers, Maintain accurate customer configuration records, Maintain accurate customer customization records, Maintain accurate customer communication records, Gather customer feedback, Collaborate with product development team, Oversee multiple implementation projects concurrently, Ensure timely project delivery, Communicate project status to stakeholders, Communicate project progress to customers, Address arising issues or concerns", "teamCollaboration" : "Implementation Manager; Product development team; Internal stakeholders", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Cybersecurity software; SaaS products", "domainList" : [ "cybersecurity-software", "saas-products" ], "domainSpecificKnowledge" : [ "Cybersecurity software", "SaaS products" ], "toolProficiency" : [ "Salesforce", "Google docs", "MS-office", "Monday.com" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain accurate records", "problemSolvingSkills" : "Analytical skills; Problem-solving skills", "qualificationsBasic" : "2+ years of progressive experience in SaaS support and/or implementation, Fluent in Spanish and English (verbal and written), Experience with Salesforce, Experience with Google docs and MS-office tools, Experience in SaaS deployment with security software, Proficiency in leading external customer engagements, Excellent communication and interpersonal skills, Ability to manage customer relationships, Analytical and problem-solving skills, Ability to work independently and as part of a team", "qualificationsPreferred" : "Experience with project management tools, French language skills, Bachelor's degree in finance, business administration, or equivalent work experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Description Keeper is hiring a driven, bilingual Implementation Specialist (Spanish) to join our B2B Support team. This can be a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and provide the most seamless onboarding experience for our customers. About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com. About the Role As an Implementation Specialist at Keeper Security, your role will be pivotal in guaranteeing the successful onboarding and adoption of our products by our customers. You will engage in close collaboration with our customers and work closely with our Implementation Manager to comprehend their unique requirements, subsequently configuring our solutions to precisely align with their needs. Your expertise and meticulous attention to detail will serve as the cornerstone for providing our customers with a seamless and exceptional experience. Responsibilities Oversee the delivery of Keeper’s software for all customers including initial deployments of new customers and expansion deployments of existing customers. This includes mastery level understanding of our complex line of technical SaaS products Tailor our solutions to meet the specific needs and objectives of each customer, ensuring a personalized and effective experience Offer continuous technical support to customers, adeptly troubleshooting issues and efficiently resolving any concerns as they arise. Furthermore, proactively recognize and rectify project-related risks and issues, promptly escalating them to engineering only when required Communicate with Spanish, and English speaking customers, both verbally and in writing Maintain accurate records of customer configurations, customizations, and communication to ensure a comprehensive understanding of each implementation Gather feedback from customers and collaborate with the product development team to improve the functionality and usability of our solutions Effectively oversee multiple implementation projects concurrently, ensuring their timely delivery within predefined scope Maintain consistent and transparent communication of project status and progress to internal stakeholders and customers, promptly addressing any arising issues or concerns Minimum Qualifications 2+ years of progressive experience in SaaS support and/or implementation Must be fluent, both verbal and written in Spanish, and English Experience with Salesforce Experience with Google docs and MS-office tools Experience in SaaS deployment with security software experience preferred Proficiency in leading external customer engagements Excellent communication and interpersonal skills, with the ability to effectively manage customer relationships Strong analytical and problem-solving skills Ability to work independently and as part of a team, across global regions and time zones Preferred Qualifications Experience with project management tools such as Monday.com French language skills Bachelor's degree in finance, business administration (or a field related to project management) or equivalent work experience Benefits Medical, Dental explicit consent where required 4. Who We Share Information With Internal: HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: Applicant tracking, recruitment systems and assessment providers Background verification vendors (post offer) Recruitment agencies (where applicable) Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: You opt into our talent database for further retention by providing consent (extended retention) You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: Access, correct, or delete your data, subject to applicable law and retention requirements Object to or restrict processing Withdraw consent (where applicable) Request data portability Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com", "summaryDescription" : "Implementation Specialist, Bilingual (Spanish) at Keeper Security. Skills: Customer onboarding, Technical support, SaaS implementation. Oversee software delivery for customers. Manage initial deployments for new customers", "postedDate" : "2026-06-16T03:15:44.456", "createdAt" : "2026-06-16T03:15:44.456", "lastUpdated" : "2026-06-16T11:42:38.829", "ingestTimestamp" : "2026-06-16T03:15:44.456", "mongoId" : "6a309855f292fd229c0e3f2f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 78000, "salaryAnnualMax" : 115000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "SaaS deployment", "Security software", "Customer onboarding", "Technical support", "SaaS implementation", "Project management", "Cybersecurity software", "SaaS products", "Salesforce", "Google docs", "MS-office", "Monday.com" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Cybersecurity", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2c6afe74d8ee00a090fac4", "title" : "Administrative Support Specialist", "company" : "Electrosoft", "industry" : "Government", "salary" : { "min" : 70000.0, "max" : 80000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "District of Columbia, United States", "locations" : [ "District of Columbia", "United States" ], "timestamp" : "2026-06-15T13:28:49.187", "fingerprint" : "01addaa2a6c12c80b4925a3ce22fe348edc06ddb1568ca0eacef770bc7290252", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/electrosoft/jobs/4174652009", "externalId" : "4174652009", "industryFunction" : { }, "structuredLocations" : [ { "state" : "District of Columbia", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "District of Columbia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Microsoft Office, SharePoint, Teams", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Documentation control", "Data collection", "Data verification", "Data compilation", "Workflow tracking", "Task management", "Risk log updates" ], "hardSkills" : [ { "name" : "Documentation control", "level" : "intermediate" }, { "name" : "Data collection", "level" : "intermediate" }, { "name" : "Data verification", "level" : "intermediate" }, { "name" : "Data compilation", "level" : "intermediate" }, { "name" : "Workflow tracking", "level" : "intermediate" }, { "name" : "Task management", "level" : "intermediate" }, { "name" : "Risk log updates", "level" : "intermediate" } ], "majorSkills" : "Administrative support, Operational coordination, Documentation control, Stakeholder engagement", "majorSkillsList" : [ "Administrative support", "Operational coordination", "Documentation control", "Stakeholder engagement" ], "coreResponsibilities" : "Provide administrative support, Prepare departmental meetings, Schedule departmental meetings, Prepare meeting agendas, Track meeting action items, Assist preparing program documentation, Format program documentation, Submit program documentation, Support contract oversight, Track contract deliverables, Maintain version-controlled repositories, Ensure documentation accuracy, Coordinate logistics working groups, Coordinate logistics stakeholder engagements, Maintain SharePoint sites, Update documentation libraries, Assist data collection, Assist data verification, Assist data compilation, Compile program metrics, Compile reports, Compile workflow tracking, Compile operational summaries, Support onboarding activities, Support staff coordination, Support task management, Support risk log updates, Support recurring program operational needs, Ensure administrative processes comply", "teamCollaboration" : "Cross-functional coordination; Stakeholder engagements; Department working groups", "domainKnowledge" : "Identity management; Access management; Federal IT; Federal program management; Section 508 requirements; Controlled information handling; PIV; PKI; PACS/LACS", "domainList" : [ "identity-management", "access-management", "federal-it", "federal-program-management", "section-508-requirements", "controlled-information-handling", "piv", "pki", "pacs-lacs" ], "domainSpecificKnowledge" : [ "Identity management", "Access management", "Federal IT", "Federal program management", "Section 508 requirements", "Controlled information handling", "PIV", "PKI", "PACS/LACS" ], "toolProficiency" : [ "Microsoft Office", "SharePoint", "Teams" ], "communicationSkills" : "Written communication; Verbal communication; Meeting minutes; Presentations; Briefings", "documentationSkills" : "Documentation control; Prepare documentation; Format documentation; Submit documentation; Maintain documentation; Documentation accuracy; Documentation libraries", "qualificationsBasic" : "3-5 years administrative support, Support federal program management, Proficiency Microsoft Office, Proficiency SharePoint, Proficiency Teams, Written communication skills, Verbal communication skills, Manage multiple concurrent priorities, Exceptional attention to detail", "qualificationsPreferred" : "Support federal IT programs, Support identity management programs, Support security-focused programs, Familiarity federal documentation standards, Familiarity Section 508 requirements, Familiarity controlled/unclassified information, Experience supporting ICAM programs, Familiarity Department enterprise identity systems, Relevant training administrative professional services, Relevant training project coordination", "rawDescription" : "Electrosoft Services, Inc. is an award-winning company that provides comprehensive technology-based solutions and services to federal customers. While cybersecurity is our specialty, we also focus on ICAM, enterprise IT modernization, and software solutions. We always seek to delight our customers, so we retain highly qualified employees and offer them meaningful work, growth opportunities, and work-life balance. What sets us apart from all other contractors is the sense of teamwork our employees feel – and the knowledge that outstanding effort is recognized and rewarded. The camaraderie we share emanates from Lunch & Learn sessions where we explore new ideas together, fun group activities ranging from escape rooms to miniature golf, and much, much more. If we’ve described you and your dream workplace, please apply and share in the many benefits and opportunities we offer. Administrative Support Specialist Electrosoft seeks an experienced Administrative Specialist to support a U. S. Government Department for Identity Management under an Identity Access Management Technical Support Services contract. This position provides critical administrative, logistical, and operational coordination in support of multiple ICAM teams, and other identity, credential, and access management (ICAM) initiatives. The Administrative Specialist plays a vital role in ensuring effective communication, documentation control, and program continuity across ICAM program activities. Key Responsibilities Provide administrative support for departmental meetings, including scheduling, agenda preparation, meeting minutes, and action item tracking. Assist in preparing, formatting, and submitting program documentation such as reports, technical deliverables, presentations, and briefings. Support contract oversight activities including tracking deliverables, maintaining version-controlled repositories, and ensuring documentation accuracy. Coordinate logistics for Department working groups and stakeholder engagements across PIV, PKI, PACS/LACS, and ICAM program areas. Maintain and update SharePoint sites and documentation libraries in accordance with Department standards and Section 508 requirements. Assist with data collection, verification, and compilation of program metrics, reports, workflow tracking, and operational summaries. Support onboarding activities, staff coordination, task management, risk log updates, and recurring program operational needs. Ensure administrative processes comply with Department security, privacy, and controlled information-handling requirements. Required Qualifications 3–5 years of administrative support experience, preferably supporting federal IT, identity management, or security-focused programs. Experience supporting federal program management offices, technical teams, or enterprise-level initiatives. Proficiency with Microsoft Office (Word, Excel, PowerPoint), SharePoint, Teams, and other collaboration platforms. Strong written and verbal communication skills, including experience preparing polished documents and detailed meeting minutes. Ability to manage multiple concurrent priorities in a fast-paced environment with exceptional attention to detail. Familiarity with federal documentation standards, Section 508 requirements, and handling controlled/unclassified information is preferred. Preferred Qualifications Experience supporting Identity, Credential, and Access Management (ICAM) programs. Familiarity with Department enterprise identity systems such as HR Connect, PDS, TEDS, and the USAccess CMS. Relevant training or certification in administrative professional services or project coordination. Security Requirements Candidates must meet federal personnel security screening requirements, including eligibility for a Public Trust clearance, and must comply with all identity verification processes and Departmental security policies. Pay Range $70,000—$80,000 USD Electrosoft is an Equal Opportunity Employer/Veterans/Disabled", "summaryDescription" : "Administrative Support Specialist at Electrosoft. Skills: Administrative support, Operational coordination, Documentation control, Stakeholder engagement. Provide administrative support. Prepare departmental meetings", "postedDate" : "2026-06-14T08:09:23.861", "createdAt" : "2026-06-14T08:09:23.861", "lastUpdated" : "2026-06-15T13:28:49.187", "ingestTimestamp" : "2026-06-14T08:09:23.861", "mongoId" : "6a2c6afe74d8ee00a090fac4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 80000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Documentation control", "Data collection", "Data verification", "Data compilation", "Workflow tracking", "Task management", "Risk log updates", "Administrative support", "Operational coordination", "Stakeholder engagement", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Identity management", "Access management", "Federal IT", "Federal program management", "Section 508 requirements", "Controlled information handling", "PIV", "PKI", "PACS/LACS", "Microsoft Office", "SharePoint", "Teams" ], "skillCount" : 29, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c941b74d8ee00a0989b2e", "title" : "Bilingual Intervention Specialist (Spanish)", "company" : "ACCEL Schools", "industry" : "Education", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Bilingual Intervention Specialist in Columbus, Ohio, with adjustments for mid-seniority and the education industry." }, "location" : "Columbus Bilingual Academy North", "locations" : [ "Columbus Bilingual Academy North" ], "certifications" : [ "Current state license" ], "timestamp" : "2026-06-15T08:55:19.188", "fingerprint" : "bc16355563c7569006adceafeac3261c5bb065547eac41e18f416a4957ca6539", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/columbusbilingualacademynorth/jobs/7712237003", "externalId" : "7712237003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "technicalSkills" : "Microsoft Office, Word, Outlook", "professionalSkills" : [ "Interpreting abilities", "Modifying curriculum", "Diagnostic assessments", "Behavioral assessments", "Behavior improvement plans", "IEP goal writing", "Culturally responsive teaching", "Student advising", "Family communication" ], "hardSkillsList" : [ "Behavioral intervention", "IEP facilitation", "Curriculum modification" ], "hardSkills" : [ { "name" : "Behavioral intervention", "level" : "intermediate" }, { "name" : "IEP facilitation", "level" : "intermediate" }, { "name" : "Curriculum modification", "level" : "intermediate" } ], "majorSkills" : "Intervention strategies, IEP development, Behavioral assessment", "majorSkillsList" : [ "Intervention strategies", "IEP development", "Behavioral assessment" ], "coreResponsibilities" : "Work cooperatively with teachers, Interpret student abilities, Assist in classroom intervention, Modify general education curriculum, Assist student with assignments, Conduct diagnostic assessments, Conduct functional behavior assessments, Write behavior improvement plans, Implement behavior improvement plans, Facilitate IEP Meetings, Write IEP goals, Write IEP objectives, Meet student achievement goals, Meet culture goals, Meet state achievement goals, Utilize research-based practices, Integrate culturally responsive teaching, Serve as student advisor, Communicate with families, Participate in non-instructional activities, Perform other duties", "teamCollaboration" : "Cooperative work with teachers; Team contribution", "domainKnowledge" : "State Standards; Common Core Standards; Individualized Education Program; Bilingual programming", "domainList" : [ "state-standards", "common-core-standards", "individualized-education-program", "bilingual-programming" ], "domainSpecificKnowledge" : [ "State Standards", "Common Core Standards", "Individualized Education Program", "Bilingual programming" ], "toolProficiency" : [ "Microsoft Word", "Microsoft Outlook" ], "communicationSkills" : "Written communication; Verbal communication; Family communication", "documentationSkills" : "IEP writing", "specialRequirements" : "Federal criminal background check, State criminal background check", "outcomesObjectives" : "Meet all goals related to student achievement; Meet all goals related to culture; Meet all state specific achievement goals", "qualificationsBasic" : "Current state license, Knowledge of State Standards, Knowledge of Common Core Standards, Experience in full room inclusion, Experience in Co-Teaching Resource Room, High comfort in growth-focused coaching, High quality written communication, High quality verbal communication, High proficiency in Microsoft Office, Excellent organization skills, Excellent time management skills, Ability to work independently, Ability to contribute to team, Ability to pass background checks", "qualificationsPreferred" : "Experience in multi-cultural setting", "workSiteFlexibility" : "Onsite", "rawDescription" : "About the Team ACCEL Schools is seeking a highly qualified Bilingual Intervention Specialist at Columbus Bilingual Academy North in Columbus, Ohio dedicated to providing a superior education for all students. We are seeking individuals who are excited to create a rigorous and nurturing classroom environment that prioritizes student learning and social-emotional development. Be part of the difference at Columbus Bilingual Academy, North! Columbus Bilingual Academy (CBAN) is an award-winning public charter school and the area’s premier EK-8 bilingual program. The school offers daily Spanish instruction as well as a host of specialty subjects, activities, and extracurriculars. Known for its nurturing teachers and staff, CBAN provides small group learning, educational technology, and a safe, secure campus. Columbus Bilingual Academy is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: The Intervention Specialist supports the educational and behavioral goals of all students with a focus on students with an Individualized Education Program. Responsibilities of the Intervention Specialist include to- Work cooperatively with classroom teachers, interpreting the abilities and disabilities of these students, assisting in classroom intervention strategies, modifying general education curricular as necessary, and assisting the student with regular class assignments. Conduct diagnostic assessments for instruction Conduct functional behavior assessments Write and implement behavior improvement plans Facilitate IEP Meetings and write IEP goals and objectives Relentlessly work to meet all goals related to student achievement and culture as well as state specific achievement goals. Utilize research-based best practices in daily planning and instruction. Integrate culturally responsive teaching practices into daily lessons and interactions with students, parents, and colleagues. Serve as advisor for a designated set of students Communicate regularly with families regarding the academic and social-emotional growth of their child. Participate in the planning and implementation of non-instructional activities such as social events and field trips Perform other duties as assigned About You: Current state license Knowledge of State Standards and Common Core Standards Experience working in a full room inclusion type model or Co-Teaching in a Resource Room model High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring. High quality written and verbal communication skills High proficiency in Microsoft Office products including Word and Outlook Excellent organization and time management skills Ability to work independently and contribute to a team Ability to pass federal and state criminal background checks (FBI/BCI) Experience working in a multi-cultural setting preferred About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation The salary range for this position is $51,500-55,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. #INDSPED", "summaryDescription" : "Bilingual Intervention Specialist (Spanish) at ACCEL Schools. Skills: Intervention strategies, IEP development, Behavioral assessment. Work cooperatively with teachers. 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We have a strong moral code that includes the service of goodness without expectations of reward. 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Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud. We are seeking a Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers. Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Boise, Idaho, providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities. Key job responsibilities As a Network Support Specialist, you will: - Provide frontline technical support to customers via phone and email - Configure network devices, including routers, switches, firewalls, and wireless access points - Troubleshoot common network issues, such as connectivity problems, Wi-Fi issues, VPN problems, etc. - Thoroughly document all support interactions and their resolutions - Identify and escalate complex issues to higher tier support teams - Able to communicate fluently in both English & Spanish A day in the life As a Network Support Specialist, you will take part in the day to day delivery of technical support provided to customers across the globe. You’ll serve as the initial point of contact for customers, seeking resolutions for technical and account related inquiries. Basic Qualifications: - 24+ months customer facing support experience with a minimum of 12 months in a technical support capacity - Experience Delivering courteous and efficient support to both external customers and internal colleagues - Ability to identify and troubleshoot technical issues efficiently and logically - Ability to Leverage data and analytics to solve problems effectively - Ability to effectively tailor your communication style and content of technical information, both verbally and in writing, to the needs and understanding level of your audience - Willingness for continuous learning that includes networking certifications during provided company time (e.g., CompTIA Network +) Preferred Qualifications: - Understanding of TCP/IP protocol suite and network infrastructure components (routers, switches), network operations (manage switching, VLANs, ACLs, Management access etc.), and troubleshooting methodologies using the OSI Model. - Certified Wireless Network Administrator (CWNA) certification (nice to have/will train) - Cisco Certified Network Associate (CCNA) (nice to have/will train) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $46,600/year in our lowest geographic market up to $104,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Network Support Specialist - Bilingual Spanish, eero CS at Amazon.com Services LLC. Skills: Network support, Customer service. Provide frontline technical support. Configure network devices", "postedDate" : "2026-06-13T19:39:31.652", "createdAt" : "2026-06-13T19:39:31.652", "lastUpdated" : "2026-06-15T03:40:33.275", "ingestTimestamp" : "2026-06-13T19:39:31.652", "mongoId" : "68c2e43bf8b1b0376634c912", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3071524/apply", "salaryAnnualMin" : 46600, "salaryAnnualMax" : 104200, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Network configuration", "Network troubleshooting", "Network support", "Customer service", "Technical support", "Customer support", "Wireless networks", "Computer networking", "Network infrastructure", "OSI Model", "CompTIA Network +", "Certified Wireless Network Administrator", "Cisco Certified Network Associate" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69f552ce4c40e2acd1fdd344", "title" : "Network Support Specialist - Bilingual Spanish, eero CS", "company" : "Amazon.com Services LLC", "industry" : "Customer Service, Technical Customer Support, alexa and amazon devices", "salary" : { "min" : 19.0, "max" : 27.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Boise, Idaho, USA", "locations" : [ "Boise, Idaho, USA" ], "certifications" : [ "CompTIA Network+", "Certified Wireless Technology Specialist" ], "timestamp" : "2026-06-15T05:17:52.389", "fingerprint" : "d2aa44bd513c9aec45f572253087115ef452cb3c3cf626ea969141ad19ddd23b", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10409270/apply", "externalId" : "6ff66985-0af9-41c4-a97d-136e5c581aa3", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boise", "state" : "Idaho", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6166163,-116.2008860" } ], "locationText" : "Boise, Idaho, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "technicalSkills" : "Computer networking, WiFi, Telecommunications", "professionalSkills" : [ "Technical support" ], "hardSkillsList" : [ "Network configuration" ], "hardSkills" : [ { "name" : "Network configuration", "level" : "intermediate" } ], "majorSkills" : "Network support, Customer support", "majorSkillsList" : [ "Network support", "Customer support" ], "coreResponsibilities" : "Provide frontline technical support, Configure network devices, Troubleshoot common network issues, Document support interactions, Identify complex issues, Escalate complex issues", "teamCollaboration" : "Work with amazing team", "domainKnowledge" : "Wireless networks; eero devices", "domainList" : [ "wireless-networks", "eero-devices" ], "domainSpecificKnowledge" : [ "Wireless networks", "eero devices" ], "communicationSkills" : "Spanish communication", "documentationSkills" : "Document resolutions", "continuousLearning" : "Company-provided training", "problemSolvingSkills" : "Problem resolution", "qualificationsBasic" : "Speak, write, read Spanish fluently, 1+ year customer-facing support, 6+ months technical support, Deliver courteous, efficient support, Obtain networking certifications", "qualificationsPreferred" : "CompTIA Network+ certification, Certified Wireless Technology Specialist", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud. We are seeking a Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers. Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Boise, Idaho, providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities. Key job responsibilities As a Network Support Specialist, you will: - Provide frontline technical support to customers via phone and email - Configure network devices, including routers, switches, firewalls, and wireless access points - Troubleshoot common network issues, such as connectivity problems, Wi-Fi issues, VPN problems, etc. - Thoroughly document all support interactions and their resolutions - Identify and escalate complex issues to higher tier support teams - Able to communicate fluently in both English & Spanish A day in the life As a Network Support Specialist, you will take part in the day to day delivery of technical support provided to customers across the globe. You’ll serve as the initial point of contact for customers, seeking resolutions for technical and account related inquiries. Basic Qualifications: - Speak, write, and read fluently in Spanish - 1+ year of customer-facing support experience, including 6+ months in technical support - Proven track record of delivering courteous, efficient support to external customers - Commitment to obtaining networking certifications (e.g., CompTIA Network+) during company-provided training time Preferred Qualifications: - CompTIA Network+ (nice to have/will train) - Certified Wireless Technology Specialist (CWTS) certification (nice to have/will train) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, ID, Boise - 19.00 - 27.00 USD hourly", "summaryDescription" : "Network Support Specialist - Bilingual Spanish, eero CS at Amazon.com Services LLC. Skills: Network support, Customer support. Provide frontline technical support. Configure network devices", "postedDate" : "2026-06-13T19:29:25.051", "createdAt" : "2026-06-13T19:29:25.051", "lastUpdated" : "2026-06-15T05:17:52.389", "ingestTimestamp" : "2026-06-13T19:29:25.051", "mongoId" : "69f552ce4c40e2acd1fdd344", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10409270/apply", "salaryAnnualMin" : 39520, "salaryAnnualMax" : 56160, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Network configuration", "Network support", "Customer support", "Technical support", "Wireless networks", "eero devices", "CompTIA Network+", "Certified Wireless Technology Specialist" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69f4e0ba4c40e2acd1d89d0c", "title" : "Network Support Specialist - Bilingual Spanish, eero CS", "company" : "Amazon.com Services LLC", "industry" : "Customer Service, Technical Customer Support, alexa and amazon devices", "salary" : { "min" : 19.0, "max" : 27.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Boise, Idaho, USA", "locations" : [ "Boise, Idaho, USA" ], "timestamp" : "2026-06-15T05:18:08.079", "fingerprint" : "5367881abba9210c5aa491052b20e0efcbc692f521065084afccdef782cd5030", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10408856/apply", "externalId" : "e63a26a8-2ec2-47dd-b654-c176e77412bf", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boise", "state" : "Idaho", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6166163,-116.2008860" } ], "locationText" : "Boise, Idaho, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer relationship management", "Technical troubleshooting", "Problem analysis" ], "hardSkillsList" : [ "Spanish language proficiency", "English language proficiency" ], "hardSkills" : [ { "name" : "Spanish language proficiency", "level" : "intermediate" }, { "name" : "English language proficiency", "level" : "intermediate" } ], "majorSkills" : "Customer support, Technical assistance, Bilingual support", "majorSkillsList" : [ "Customer support", "Technical assistance", "Bilingual support" ], "coreResponsibilities" : "Provide customer support via phone, email, and chat, Troubleshoot technical issues with eero devices, Assist customers with setup and configuration, Escalate complex issues to senior support staff, Document customer interactions and resolutions, Maintain customer satisfaction, Identify and report product issues, Provide support in Spanish and English", "teamCollaboration" : "Work with support teams; Collaborate with engineering teams", "domainKnowledge" : "Amazon devices; eero products; Home networking", "domainList" : [ "amazon-devices", "eero-products", "home-networking" ], "domainSpecificKnowledge" : [ "Amazon devices", "eero products", "Home networking" ], "toolProficiency" : [ "CRM software", "Ticketing systems" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Case documentation", "continuousLearning" : "Product training", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "outcomesObjectives" : "Resolve customer issues efficiently; Ensure high customer satisfaction; Maintain positive customer relationships", "qualificationsBasic" : "High school diploma or equivalent, 1+ year of experience in customer service or technical support, Bilingual in Spanish and English", "qualificationsPreferred" : "Experience with Amazon devices, Experience with eero products", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud. We are seeking a Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers. Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Boise, Idaho, providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities. Key job responsibilities As a Network Support Specialist, you will: - Provide frontline technical support to customers via phone and email - Configure network devices, including routers, switches, firewalls, and wireless access points - Troubleshoot common network issues, such as connectivity problems, Wi-Fi issues, VPN problems, etc. - Thoroughly document all support interactions and their resolutions - Identify and escalate complex issues to higher tier support teams - Able to communicate fluently in both English & Spanish Work Location: This position requires on-site attendance during assigned shifts at our Boise, Idaho office. Candidates must currently reside in Idaho or have confirmed relocation plans to the area. A day in the life As a Network Support Specialist, you will take part in the day to day delivery of technical support provided to customers across the globe. You’ll serve as the initial point of contact for customers, seeking resolutions for technical and account related inquiries. Basic Qualifications: - Speak, write, and read fluently in Spanish - 1+ year of customer-facing support experience, including 6+ months in technical support - Proven track record of delivering courteous, efficient support to external customers - Commitment to obtaining networking certifications (e.g., CompTIA Network+) during company-provided training time Preferred Qualifications: - CompTIA Network+ (nice to have/will train) - Certified Wireless Technology Specialist (CWTS) certification (nice to have/will train) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, ID, Boise - 19.00 - 27.00 USD hourly", "summaryDescription" : "Network Support Specialist - Bilingual Spanish, eero CS at Amazon.com Services LLC. Skills: Customer support, Technical assistance, Bilingual support. Provide customer support via phone, email, and chat. Troubleshoot technical issues with eero devices", "postedDate" : "2026-06-13T18:23:39.870", "createdAt" : "2026-06-13T18:23:39.870", "lastUpdated" : "2026-06-15T05:18:08.079", "ingestTimestamp" : "2026-06-13T18:23:39.870", "mongoId" : "69f4e0ba4c40e2acd1d89d0c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10408856/apply", "salaryAnnualMin" : 39520, "salaryAnnualMax" : 56160, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Spanish language proficiency", "English language proficiency", "Customer support", "Technical assistance", "Bilingual support", "Customer relationship management", "Technical troubleshooting", "Problem analysis", "Amazon devices", "eero products", "Home networking", "CRM software", "Ticketing systems" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3054daf292fd229cf1b20b", "title" : "Administrative Support", "company" : "Expeditors", "industry" : "Financial Services", "salary" : { "min" : 42000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry Level Administrative Support in Eagan, United States, adjusted for the logistics industry and company size." }, "location" : "Eagan, MN, United States", "locations" : [ "Eagan", "MN", "United States" ], "timestamp" : "2026-06-16T07:56:26.467", "fingerprint" : "34c974e55771a998f6d5b6c0c5d43f5b53d27935784a5f567811f9766f291b55", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Expeditors/744000132258259-administrative-support", "externalId" : "744000132258259", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Eagan", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.8181730,-93.1659179" } ], "locationText" : "Eagan, Minnesota, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "MS Excel, MS Word", "hardSkillsList" : [ "Invoice processing", "Data entry" ], "hardSkills" : [ { "name" : "Invoice processing", "level" : "intermediate" }, { "name" : "Data entry", "level" : "intermediate" } ], "majorSkills" : "Invoice processing, Data entry", "majorSkillsList" : [ "Invoice processing", "Data entry" ], "coreResponsibilities" : "Complete weekly invoice recaps, Upload documents into portals, Send out completed invoices, Process payable invoices, Process daily check requests, Monitor branch training reports, Data Entry, Monitor branch EDE report, Answer incoming calls, Sort incoming mail, Manage incoming checks", "teamCollaboration" : "Team environment", "domainKnowledge" : "International logistics; Global trade; Global supply chain management", "domainList" : [ "international-logistics", "global-trade", "global-supply-chain-management" ], "domainSpecificKnowledge" : [ "International logistics", "Global trade", "Global supply chain management" ], "toolProficiency" : [ "MS Excel", "MS Word" ], "communicationSkills" : "Communicate clearly", "continuousLearning" : "Training and Personnel Development Program", "qualificationsBasic" : "Accounting knowledge, Effective interpersonal skills, Listen, comprehend, communicate clearly, Good computer skills, Fluent in English", "qualificationsPreferred" : "Likes to work in a team environment, Pro-active approach, Organizational skills, Attention to Detail", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We take care of our employees, and they take care of our customers! Become a full-time member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Major Duties and Responsibilities * Complete weekly invoice recaps * Uploading documents into various portals * Send out completed invoices * Process payable invoices booking * Process daily check requests * Monitor branch training reports * Data Entry * Monitor branch EDE report * Answer incoming calls * Sort incoming mail * Manage incoming checks ## Qualifications * Accounting knowledge * Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results * Likes to work in a team environment * Pro-active approach, strong organizational skills * Strong Attention to Detail * Good computer skills (MS Excel, MS Word) * Fluent in English ## Additional Information Expeditors offers excellent benefits: * Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee Stock Purchase Plan * Training and Personnel Development Program * Growth opportunities within the company * Employee Referral Program Bonus", "summaryDescription" : "Administrative Support at Expeditors. Skills: Invoice processing, Data entry. Complete weekly invoice recaps. Upload documents into portals", "postedDate" : "2026-06-15T18:03:58.000", "createdAt" : "2026-06-15T23:34:25.798", "lastUpdated" : "2026-06-16T07:56:26.467", "ingestTimestamp" : "2026-06-15T23:34:25.798", "mongoId" : "6a3054daf292fd229cf1b20b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Invoice processing", "Data entry", "International logistics", "Global trade", "Global supply chain management", "MS Excel", "MS Word" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a304f64f292fd229cee7524", "title" : "Administrative Support", "company" : "Expeditors", "industry" : "Financial Services", "salary" : { "min" : 42000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry Level Administrative Support in Eagan, United States, adjusted for the logistics industry and company size." }, "location" : "Eagan, MN, United States", "locations" : [ "Eagan", "MN", "United States" ], "timestamp" : "2026-06-16T06:22:09.924", "fingerprint" : "53571e49eeccb6ff89436a33fd54d000e063ad8cc0e3e58e0ea92c766858802e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Expeditors/744000132258259-administrative-support", "externalId" : "744000132258259", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Eagan", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.8181730,-93.1659179" } ], "locationText" : "Eagan, Minnesota, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "MS Excel, MS Word", "professionalSkills" : [ "Logistics" ], "hardSkillsList" : [ "Data Entry", "Invoice processing" ], "hardSkills" : [ { "name" : "Data Entry", "level" : "intermediate" }, { "name" : "Invoice processing", "level" : "intermediate" } ], "majorSkills" : "Invoice processing, Data Entry", "majorSkillsList" : [ "Invoice processing", "Data Entry" ], "coreResponsibilities" : "Complete weekly invoice recaps, Upload documents into portals, Send out completed invoices, Process payable invoices booking, Process daily check requests, Monitor branch training reports, Data Entry, Monitor branch EDE report, Answer incoming calls, Sort incoming mail, Manage incoming checks", "teamCollaboration" : "Work in a team environment", "domainKnowledge" : "International logistics; Global trade; Global supply chain management", "domainList" : [ "international-logistics", "global-trade", "global-supply-chain-management" ], "domainSpecificKnowledge" : [ "International logistics", "Global trade", "Global supply chain management" ], "toolProficiency" : [ "MS Excel", "MS Word" ], "communicationSkills" : "Communicate clearly; Communicate concisely", "continuousLearning" : "Training and Personnel Development Program; Growth opportunities", "qualificationsBasic" : "Accounting knowledge, Effective interpersonal skills, Listen, comprehend, communicate clearly, Good computer skills, Fluent in English", "qualificationsPreferred" : "Likes to work in a team environment, Pro-active approach, Organizational skills, Attention to Detail", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We take care of our employees, and they take care of our customers! Become a full-time member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Major Duties and Responsibilities * Complete weekly invoice recaps * Uploading documents into various portals * Send out completed invoices * Process payable invoices booking * Process daily check requests * Monitor branch training reports * Data Entry * Monitor branch EDE report * Answer incoming calls * Sort incoming mail * Manage incoming checks ## Qualifications * Accounting knowledge * Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results * Likes to work in a team environment * Pro-active approach, strong organizational skills * Strong Attention to Detail * Good computer skills (MS Excel, MS Word) * Fluent in English ## Additional Information Expeditors offers excellent benefits: * Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee Stock Purchase Plan * Training and Personnel Development Program * Growth opportunities within the company * Employee Referral Program Bonus", "summaryDescription" : "Administrative Support at Expeditors. Skills: Invoice processing, Data Entry. Complete weekly invoice recaps. Upload documents into portals", "postedDate" : "2026-06-15T18:03:58.000", "createdAt" : "2026-06-15T21:42:13.638", "lastUpdated" : "2026-06-16T06:22:09.924", "ingestTimestamp" : "2026-06-15T21:42:13.638", "mongoId" : "6a304f64f292fd229cee7524", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data Entry", "Invoice processing", "Logistics", "International logistics", "Global trade", "Global supply chain management", "MS Excel", "MS Word" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "69f552ce4c40e2acd1fdd343", "title" : "Network Support Specialist - Bilingual Spanish, eero CS", "company" : "Amazon.com Services LLC", "industry" : "Customer Service, Technical Customer Support, alexa and amazon devices", "salary" : { "min" : 19.0, "max" : 27.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Boise, Idaho, USA", "locations" : [ "Boise, Idaho, USA" ], "certifications" : [ "CompTIA Network+", "Certified Wireless Technology Specialist" ], "timestamp" : "2026-06-15T06:32:15.603", "fingerprint" : "1a522863b721c2c909fbaa79385daba1fcf1d06a014ff36eaba2d1060a43382d", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10409271/apply", "externalId" : "cadc3562-8db4-4f9b-b1cb-23413295d840", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boise", "state" : "Idaho", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6166163,-116.2008860" } ], "locationText" : "Boise, Idaho, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "technicalSkills" : "WiFi, Telecommunications", "professionalSkills" : [ "Technical support" ], "hardSkillsList" : [ "Network configuration", "Network troubleshooting" ], "hardSkills" : [ { "name" : "Network configuration", "level" : "intermediate" }, { "name" : "Network troubleshooting", "level" : "intermediate" } ], "majorSkills" : "Customer support, Network support", "majorSkillsList" : [ "Customer support", "Network support" ], "coreResponsibilities" : "Provide frontline technical support, Configure network devices, Troubleshoot common network issues, Document all support interactions, Identify and escalate complex issues", "domainKnowledge" : "Computer networking; WiFi fundamentals; Networking concepts", "domainList" : [ "computer-networking", "wifi-fundamentals", "networking-concepts" ], "domainSpecificKnowledge" : [ "Computer networking", "WiFi fundamentals", "Networking concepts" ], "communicationSkills" : "Spanish fluency", "documentationSkills" : "Document support interactions", "continuousLearning" : "Company-provided training", "problemSolvingSkills" : "Troubleshooting", "qualificationsBasic" : "Speak, write, and read fluently in Spanish, 1+ year customer-facing support experience, 6+ months technical support experience, Proven track record of delivering courteous, efficient support, Commitment to obtaining networking certifications", "qualificationsPreferred" : "CompTIA Network+ certification, Certified Wireless Technology Specialist certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud. We are seeking a Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers. Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Boise, Idaho, providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities. Key job responsibilities As a Network Support Specialist, you will: - Provide frontline technical support to customers via phone and email - Configure network devices, including routers, switches, firewalls, and wireless access points - Troubleshoot common network issues, such as connectivity problems, Wi-Fi issues, VPN problems, etc. - Thoroughly document all support interactions and their resolutions - Identify and escalate complex issues to higher tier support teams - Able to communicate fluently in both English & Spanish A day in the life As a Network Support Specialist, you will take part in the day to day delivery of technical support provided to customers across the globe. You’ll serve as the initial point of contact for customers, seeking resolutions for technical and account related inquiries. Basic Qualifications: - Speak, write, and read fluently in Spanish - 1+ year of customer-facing support experience, including 6+ months in technical support - Proven track record of delivering courteous, efficient support to external customers - Commitment to obtaining networking certifications (e.g., CompTIA Network+) during company-provided training time Preferred Qualifications: - CompTIA Network+ (nice to have/will train) - Certified Wireless Technology Specialist (CWTS) certification (nice to have/will train) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, ID, Boise - 19.00 - 27.00 USD hourly", "summaryDescription" : "Network Support Specialist - Bilingual Spanish, eero CS at Amazon.com Services LLC. Skills: Customer support, Network support. Provide frontline technical support. Configure network devices", "postedDate" : "2026-06-13T15:07:06.073", "createdAt" : "2026-06-13T15:07:06.073", "lastUpdated" : "2026-06-15T06:32:15.603", "ingestTimestamp" : "2026-06-13T15:07:06.073", "mongoId" : "69f552ce4c40e2acd1fdd343", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10409271/apply", "salaryAnnualMin" : 39520, "salaryAnnualMax" : 56160, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Network configuration", "Network troubleshooting", "Customer support", "Network support", "Technical support", "Computer networking", "WiFi fundamentals", "Networking concepts", "CompTIA Network+", "Certified Wireless Technology Specialist" ], "skillCount" : 10, "jobCategory" : "customer-service", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "68c2e43cf8b1b0376634c95b", "title" : "Network Support Specialist - Bilingual Spanish, eero CS", "company" : "Amazon.com Services LLC", "industry" : "Operations, IT, Support Engineering, Technical Customer Support, alexa and amazon devices", "salary" : { "min" : 35800.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Boise, Idaho, USA", "locations" : [ "Boise, Idaho, USA" ], "timestamp" : "2026-06-15T03:38:58.596", "fingerprint" : "60ef0c9871e1b2332342e9ca82fc23038b9b6427e921a643565d067e8860c333", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3071272/apply", "externalId" : "9be6a0f5-62ae-483b-aa27-46ccff2faeef", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boise", "state" : "Idaho", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6166163,-116.2008860" } ], "locationText" : "Boise, Idaho, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide customer support, Resolve customer issues, Assist customers with product inquiries, Troubleshoot technical problems, Escalate complex issues, Document customer interactions, Maintain customer satisfaction, Contribute to team goals", "teamCollaboration" : "Work with team members", "communicationSkills" : "Bilingual Spanish communication", "documentationSkills" : "Document customer interactions", "problemSolvingSkills" : "Troubleshoot technical problems", "outcomesObjectives" : "Maintain customer satisfaction", "qualificationsBasic" : "Bilingual Spanish required", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud. We are seeking a Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers. Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Boise, Idaho, providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities. Key job responsibilities As a Network Support Specialist, you will: - Provide frontline technical support to customers via phone and email - Configure network devices, including routers, switches, firewalls, and wireless access points - Troubleshoot common network issues, such as connectivity problems, Wi-Fi issues, VPN problems, etc. - Thoroughly document all support interactions and their resolutions - Identify and escalate complex issues to higher tier support teams - Able to communicate fluently in both English & Spanish A day in the life As a Network Support Specialist, you will take part in the day to day delivery of technical support provided to customers across the globe. You’ll serve as the initial point of contact for customers, seeking resolutions for technical and account related inquiries. Basic Qualifications: - Speak, write, and read fluently in Spanish - 12 months customer facing support experience with a minimum of 6 months in a technical support capacity - Experience Delivering courteous and efficient support to external customers - Ability to identify and troubleshoot issues logically and efficiently - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Willingness for continuous learning that includes networking certifications during provided company time (e.g., CompTIA Network +) Preferred Qualifications: - CompTIA Network+ (nice to have/will train) - Certified Wireless Technology Specialist (CWTS) certification (nice to have/will train) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $35,800/year in our lowest geographic market up to $65,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Network Support Specialist - Bilingual Spanish, eero CS at Amazon.com Services LLC. Provide customer support. Resolve customer issues", "postedDate" : "2026-06-13T18:53:43.889", "createdAt" : "2026-06-13T18:53:43.889", "lastUpdated" : "2026-06-15T03:38:58.596", "ingestTimestamp" : "2026-06-13T18:53:43.889", "mongoId" : "68c2e43cf8b1b0376634c95b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3071272/apply", "salaryAnnualMin" : 35800, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69f552ce4c40e2acd1fdd342", "title" : "Network Support Specialist - Bilingual Spanish, eero CS", "company" : "Amazon.com Services LLC", "industry" : "Customer Service, Technical Customer Support, alexa and amazon devices", "salary" : { "min" : 19.0, "max" : 27.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Boise, Idaho, USA", "locations" : [ "Boise, Idaho, USA" ], "certifications" : [ "CompTIA Network+", "Certified Wireless Technology Specialist" ], "timestamp" : "2026-06-15T06:01:17.275", "fingerprint" : "53da957988aa98c35ae87a51528b90e2f52ea53a8dd2f808c437b2bf77c814ec", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10409272/apply", "externalId" : "8c09ea39-7ece-410d-870e-be10679c3b06", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boise", "state" : "Idaho", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6166163,-116.2008860" } ], "locationText" : "Boise, Idaho, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "technicalSkills" : "WiFi, Telecommunications", "professionalSkills" : [ "Technical support" ], "hardSkillsList" : [ "Network configuration" ], "hardSkills" : [ { "name" : "Network configuration", "level" : "intermediate" } ], "majorSkills" : "Customer support, Network troubleshooting", "majorSkillsList" : [ "Customer support", "Network troubleshooting" ], "coreResponsibilities" : "Provide frontline technical support, Configure network devices, Troubleshoot common network issues, Document all support interactions, Identify and escalate complex issues", "domainKnowledge" : "Computer networking; Wireless networks", "domainList" : [ "computer-networking", "wireless-networks" ], "domainSpecificKnowledge" : [ "Computer networking", "Wireless networks" ], "communicationSkills" : "Spanish fluency", "documentationSkills" : "Document support interactions", "continuousLearning" : "Company-provided training", "problemSolvingSkills" : "Troubleshooting", "qualificationsBasic" : "Speak, write, and read fluently in Spanish, 1+ year customer-facing support experience, 6+ months technical support experience, Proven track record of delivering courteous, efficient support, Commitment to obtaining networking certifications", "qualificationsPreferred" : "CompTIA Network+ certification, Certified Wireless Technology Specialist certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud. We are seeking a Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers. Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Boise, Idaho, providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities. Key job responsibilities As a Network Support Specialist, you will: - Provide frontline technical support to customers via phone and email - Configure network devices, including routers, switches, firewalls, and wireless access points - Troubleshoot common network issues, such as connectivity problems, Wi-Fi issues, VPN problems, etc. - Thoroughly document all support interactions and their resolutions - Identify and escalate complex issues to higher tier support teams - Able to communicate fluently in both English & Spanish A day in the life As a Network Support Specialist, you will take part in the day to day delivery of technical support provided to customers across the globe. You’ll serve as the initial point of contact for customers, seeking resolutions for technical and account related inquiries. Basic Qualifications: - Speak, write, and read fluently in Spanish - 1+ year of customer-facing support experience, including 6+ months in technical support - Proven track record of delivering courteous, efficient support to external customers - Commitment to obtaining networking certifications (e.g., CompTIA Network+) during company-provided training time Preferred Qualifications: - CompTIA Network+ (nice to have/will train) - Certified Wireless Technology Specialist (CWTS) certification (nice to have/will train) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, ID, Boise - 19.00 - 27.00 USD hourly", "summaryDescription" : "Network Support Specialist - Bilingual Spanish, eero CS at Amazon.com Services LLC. Skills: Customer support, Network troubleshooting. Provide frontline technical support. Configure network devices", "postedDate" : "2026-06-13T10:39:43.578", "createdAt" : "2026-06-13T10:39:43.578", "lastUpdated" : "2026-06-15T06:01:17.275", "ingestTimestamp" : "2026-06-13T10:39:43.578", "mongoId" : "69f552ce4c40e2acd1fdd342", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10409272/apply", "salaryAnnualMin" : 39520, "salaryAnnualMax" : 56160, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Network configuration", "Customer support", "Network troubleshooting", "Technical support", "Computer networking", "Wireless networks", "CompTIA Network+", "Certified Wireless Technology Specialist" ], "skillCount" : 8, "jobCategory" : "customer-service", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "69f552ce4c40e2acd1fdd341", "title" : "Network Support Specialist - Bilingual Spanish, eero CS", "company" : "Amazon.com Services LLC", "industry" : "Customer Service, Technical Customer Support, alexa and amazon devices", "salary" : { "min" : 19.0, "max" : 27.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Boise, Idaho, USA", "locations" : [ "Boise, Idaho, USA" ], "certifications" : [ "CompTIA Network+", "Certified Wireless Technology Specialist" ], "timestamp" : "2026-06-15T02:30:38.480", "fingerprint" : "459e8bb8f509cc9019b4580e00895688800c70f854e82517ee1b5fb94a55a0da", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10409273/apply", "externalId" : "458f64bf-fd12-4f51-a67e-fe0389d81538", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boise", "state" : "Idaho", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6166163,-116.2008860" } ], "locationText" : "Boise, Idaho, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "technicalSkills" : "WiFi, Telecommunications", "professionalSkills" : [ "Technical support" ], "hardSkillsList" : [ "Network configuration" ], "hardSkills" : [ { "name" : "Network configuration", "level" : "intermediate" } ], "majorSkills" : "Customer support, Network troubleshooting", "majorSkillsList" : [ "Customer support", "Network troubleshooting" ], "coreResponsibilities" : "Provide frontline technical support, Configure network devices, Troubleshoot common network issues, Document all support interactions, Identify and escalate complex issues", "domainKnowledge" : "Computer networking; Wireless networks", "domainList" : [ "computer-networking", "wireless-networks" ], "domainSpecificKnowledge" : [ "Computer networking", "Wireless networks" ], "communicationSkills" : "Spanish fluency", "documentationSkills" : "Document support interactions", "continuousLearning" : "Company-provided training", "problemSolvingSkills" : "Troubleshooting", "qualificationsBasic" : "Speak, write, and read fluently in Spanish, 1+ year customer-facing support experience, 6+ months technical support experience, Proven track record of delivering courteous, efficient support, Commitment to obtaining networking certifications", "qualificationsPreferred" : "CompTIA Network+ certification, Certified Wireless Technology Specialist certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud. We are seeking a Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers. Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Boise, Idaho, providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities. Key job responsibilities As a Network Support Specialist, you will: - Provide frontline technical support to customers via phone and email - Configure network devices, including routers, switches, firewalls, and wireless access points - Troubleshoot common network issues, such as connectivity problems, Wi-Fi issues, VPN problems, etc. - Thoroughly document all support interactions and their resolutions - Identify and escalate complex issues to higher tier support teams - Able to communicate fluently in both English & Spanish A day in the life As a Network Support Specialist, you will take part in the day to day delivery of technical support provided to customers across the globe. You’ll serve as the initial point of contact for customers, seeking resolutions for technical and account related inquiries. Basic Qualifications: - Speak, write, and read fluently in Spanish - 1+ year of customer-facing support experience, including 6+ months in technical support - Proven track record of delivering courteous, efficient support to external customers - Commitment to obtaining networking certifications (e.g., CompTIA Network+) during company-provided training time Preferred Qualifications: - CompTIA Network+ (nice to have/will train) - Certified Wireless Technology Specialist (CWTS) certification (nice to have/will train) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, ID, Boise - 19.00 - 27.00 USD hourly", "summaryDescription" : "Network Support Specialist - Bilingual Spanish, eero CS at Amazon.com Services LLC. Skills: Customer support, Network troubleshooting. Provide frontline technical support. Configure network devices", "postedDate" : "2026-06-13T08:12:33.856", "createdAt" : "2026-06-13T08:12:33.856", "lastUpdated" : "2026-06-15T02:30:38.480", "ingestTimestamp" : "2026-06-13T08:12:33.856", "mongoId" : "69f552ce4c40e2acd1fdd341", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10409273/apply", "salaryAnnualMin" : 39520, "salaryAnnualMax" : 56160, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Network configuration", "Customer support", "Network troubleshooting", "Technical support", "Computer networking", "Wireless networks", "CompTIA Network+", "Certified Wireless Technology Specialist" ], "skillCount" : 8, "jobCategory" : "customer-service", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "69fa212e4c40e2acd14f7bed", "title" : "LER Specialist (Bilingual Spanish)", "company" : "Amazon Kuiper Manufacturing Enterprises LLC", "industry" : "Operations, IT, Support Engineering, Security Industry Specialist, alexa and amazon devices", "salary" : { "min" : 102000.0, "max" : 178400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Arlington, Virginia, USA", "locations" : [ "Arlington, Virginia, USA" ], "timestamp" : "2026-06-15T01:35:36.748", "fingerprint" : "9112a667780b7b9d205c349079308750aa95d274eee68c6b4764b7d61c752f38", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10410515/apply", "externalId" : "6818844e-33d5-450e-b8cf-7ff91ffca225", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8769326,-77.0893094" } ], "locationText" : "Arlington, Virginia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Legal analysis", "Risk management", "Compliance oversight", "Regulatory requirements", "Legal process", "Data stewardship", "Customer privacy" ], "hardSkillsList" : [ "Data collection", "Data production", "Process improvement", "Documentation", "Training material creation", "Risk assessment" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Data collection", "level" : "intermediate" }, { "name" : "Data production", "level" : "intermediate" }, { "name" : "Process improvement", "level" : "intermediate" }, { "name" : "Documentation", "level" : "intermediate" }, { "name" : "Training material creation", "level" : "intermediate" }, { "name" : "Risk assessment", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Law enforcement response, Legal compliance, Customer data privacy", "majorSkillsList" : [ "Law enforcement response", "Legal compliance", "Customer data privacy" ], "coreResponsibilities" : "Review law enforcement requests, Authenticate law enforcement requests, Process law enforcement requests, Coordinate data collection, Coordinate data production, Respond to stored data requests, Respond to lawful intercept orders, Serve as point of contact, Provide timely responses, Provide professional responses, Identify deficient requests, Identify ambiguous requests, Identify fraudulent requests, Escalate requests, Support emergency request workflows, Contribute to process improvement, Contribute to documentation, Contribute to training materials, Collaborate cross-functionally, Provide testimony at depositions, Provide testimony at trials, Create law enforcement training, Conduct law enforcement training, Create law enforcement outreach, Conduct law enforcement outreach", "teamCollaboration" : "Cross-functional collaboration; Collaborate with Legal; Collaborate with Security; Collaborate with Regulatory Affairs; Collaborate with Public Policy; Work with fellow LER members; Work with Legal teams; Work with Privacy teams", "domainKnowledge" : "Stored Communications Act; ECPA; CALEA; Lawful intercept frameworks; Low Earth orbit satellites", "domainList" : [ "stored-communications-act", "ecpa", "calea", "lawful-intercept-frameworks", "low-earth-orbit-satellites" ], "domainSpecificKnowledge" : [ "Stored Communications Act", "ECPA", "CALEA", "Lawful intercept frameworks", "Low Earth orbit satellites" ], "toolProficiency" : [ "Case management system" ], "communicationSkills" : "Present complex information; Clear concise presentation", "documentationSkills" : "Documentation creation", "problemSolvingSkills" : "Careful analysis", "specialRequirements" : "24/7 coverage rotations, Occasional international travel, US Government security clearance", "qualificationsBasic" : "Speak, write, and read fluently in Spanish, 3+ years experience in law enforcement response, 3+ years experience in legal compliance, 3+ years experience in paralegal work, 3+ years experience in a related field, Demonstrated understanding of U.S. legal frameworks, US Citizen, Obtain and maintain TS/SCI clearance", "qualificationsPreferred" : "Professional proficiency in Portuguese, Experience in telecommunications environment, Experience in satellite environment, Experience in internet service provider environment, Familiarity with lawful intercept frameworks, Familiarity with real-time data request processes, 4+ years using case management system, 4+ years reviewing cases, 4+ years determining appropriate processes and policies, 4+ years resolving cases, 4+ years executing case management plan, Bachelor's degree", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Leo is Amazon's initiative to provide fast, affordable broadband connectivity to unserved and underserved communities around the world through a constellation of low Earth orbit satellites. As a Law Enforcement Response Specialist on the Amazon Leo Law Enforcement Response team, you will play a pivotal role in processing, evaluating, and responding to legal demands from law enforcement agencies (LEAs) in the United States and across the globe. You will be a trusted steward of customer data, a subject matter expert in legal process, and a key partner to law enforcement — all while upholding Amazon's commitment to customer privacy. Key job responsibilities * Review, authenticate, and process law enforcement requests — including subpoenas, court orders, search warrants, and emergency requests — in accordance with applicable U.S. and international law * Coordinate data collection and production in response to stored data requests and lawful intercept orders * Serve as a point of contact for law enforcement agencies, providing timely and professional responses * Identify and escalate deficient, ambiguous, or potentially fraudulent requests using established protocols and risk signals * Support emergency request workflows, including 24/7 coverage rotations as needed * Contribute to process improvement initiatives, documentation, and training materials for the global LER team * Collaborate cross-functionally with Legal, Security, Regulatory Affairs, and Public Policy teams * As a Custodian of Records, provide testimony at depositions and trials * Create and conduct law enforcement training and outreach * Occasional international travel is to be expected Security Clearance - This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI. A day in the life Every day is both routine and different with each law enforcement interaction being unique. You will follow standards in reviewing and responding but need to do careful analysis to ensure full compliance. You will work closely with law enforcement, fellow LER members, and our Legal and Privacy teams routinely. About the team The Amazon Leo Law Enforcement Response team is a growing, globally distributed team. We are a mission-driven group united by a shared commitment to privacy, legal integrity, and operational excellence. We believe that diverse perspectives make us stronger — and we actively cultivate an environment where every team member feels valued, heard, and empowered to do their best work. Basic Qualifications: - Speak, write, and read fluently in Spanish - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity - 3+ years of experience in law enforcement response, legal compliance, paralegal work, or a related field - Demonstrated understanding of U.S. legal frameworks governing data disclosure (e.g., Stored Communications Act, ECPA, CALEA) Preferred Qualifications: - Professional proficiency in both Spanish and Portuguese - Experience in a telecommunications, satellite, or internet service provider environment - Familiarity with lawful intercept frameworks and real-time data request processes - Demonstrated ability to optimize processes and drive improvements in a compliance or legal operations environment - 4+ years of using case management system, reviewing cases, determining appropriate processes and policies that apply to a specific situation, and resolving a case or establishing/executing a case management plan experience, or Bachelor's degree Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, VA, Arlington - 102,000.00 - 178,400.00 USD annually", "summaryDescription" : "LER Specialist (Bilingual Spanish) at Amazon Kuiper Manufacturing Enterprises LLC. Skills: Law enforcement response, Legal compliance, Customer data privacy. Review law enforcement requests. Authenticate law enforcement requests", "postedDate" : "2026-06-13T02:10:34.280", "createdAt" : "2026-06-13T02:10:34.280", "lastUpdated" : "2026-06-15T01:35:36.748", "ingestTimestamp" : "2026-06-13T02:10:34.280", "mongoId" : "69fa212e4c40e2acd14f7bed", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10410515/apply", "salaryAnnualMin" : 102000, "salaryAnnualMax" : 178400, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data collection", "Data production", "Process improvement", "Documentation", "Training material creation", "Risk assessment", "Critical thinking", "Law enforcement response", "Legal compliance", "Customer data privacy", "Legal analysis", "Risk management", "Compliance oversight", "Regulatory requirements", "Legal process", "Data stewardship", "Customer privacy", "Stored Communications Act", "ECPA", "CALEA", "Lawful intercept frameworks", "Low Earth orbit satellites", "Case management system" ], "skillCount" : 23, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "69f552ce4c40e2acd1fdd345", "title" : "Network Support Specialist - Bilingual Spanish, eero CS", "company" : "Amazon.com Services LLC", "industry" : "Customer Service, Technical Customer Support, alexa and amazon devices", "salary" : { "min" : 19.0, "max" : 27.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Boise, Idaho, USA", "locations" : [ "Boise, Idaho, USA" ], "certifications" : [ "CompTIA Network+", "Certified Wireless Technology Specialist" ], "timestamp" : "2026-06-15T01:26:38.324", "fingerprint" : "3562e167aae34ca13cbe099dfa1d08e38378bb62cb3da6081d96287a94d8b277", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10409269/apply", "externalId" : "1d1128ca-96e3-444c-88bd-ac5c6ee2cc4b", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boise", "state" : "Idaho", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6166163,-116.2008860" } ], "locationText" : "Boise, Idaho, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "technicalSkills" : "WiFi, Networking, Telecommunications", "professionalSkills" : [ "Customer support" ], "hardSkillsList" : [ "Network configuration" ], "hardSkills" : [ { "name" : "Network configuration", "level" : "intermediate" } ], "majorSkills" : "Technical support, Customer service", "majorSkillsList" : [ "Technical support", "Customer service" ], "coreResponsibilities" : "Provide frontline technical support, Configure network devices, Troubleshoot common network issues, Document all support interactions, Identify and escalate complex issues", "domainKnowledge" : "Computer networking; WiFi fundamentals; Networking concepts", "domainList" : [ "computer-networking", "wifi-fundamentals", "networking-concepts" ], "domainSpecificKnowledge" : [ "Computer networking", "WiFi fundamentals", "Networking concepts" ], "communicationSkills" : "Spanish fluency", "documentationSkills" : "Document resolutions", "continuousLearning" : "Company-provided training", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Speak, write, and read fluently in Spanish, 1+ year customer-facing support experience, 6+ months technical support experience, Proven track record of delivering courteous, efficient support, Commitment to obtaining networking certifications", "qualificationsPreferred" : "CompTIA Network+ certification, Certified Wireless Technology Specialist certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud. We are seeking a Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers. Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Boise, Idaho, providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities. Key job responsibilities As a Network Support Specialist, you will: - Provide frontline technical support to customers via phone and email - Configure network devices, including routers, switches, firewalls, and wireless access points - Troubleshoot common network issues, such as connectivity problems, Wi-Fi issues, VPN problems, etc. - Thoroughly document all support interactions and their resolutions - Identify and escalate complex issues to higher tier support teams - Able to communicate fluently in both English & Spanish A day in the life As a Network Support Specialist, you will take part in the day to day delivery of technical support provided to customers across the globe. You’ll serve as the initial point of contact for customers, seeking resolutions for technical and account related inquiries. Basic Qualifications: - Speak, write, and read fluently in Spanish - 1+ year of customer-facing support experience, including 6+ months in technical support - Proven track record of delivering courteous, efficient support to external customers - Commitment to obtaining networking certifications (e.g., CompTIA Network+) during company-provided training time Preferred Qualifications: - CompTIA Network+ (nice to have/will train) - Certified Wireless Technology Specialist (CWTS) certification (nice to have/will train) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, ID, Boise - 19.00 - 27.00 USD hourly", "summaryDescription" : "Network Support Specialist - Bilingual Spanish, eero CS at Amazon.com Services LLC. Skills: Technical support, Customer service. Provide frontline technical support. Configure network devices", "postedDate" : "2026-06-13T02:49:12.674", "createdAt" : "2026-06-13T02:49:12.674", "lastUpdated" : "2026-06-15T01:26:38.324", "ingestTimestamp" : "2026-06-13T02:49:12.674", "mongoId" : "69f552ce4c40e2acd1fdd345", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10409269/apply", "salaryAnnualMin" : 39520, "salaryAnnualMax" : 56160, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Network configuration", "Technical support", "Customer service", "Customer support", "Computer networking", "WiFi fundamentals", "Networking concepts", "CompTIA Network+", "Certified Wireless Technology Specialist" ], "skillCount" : 9, "jobCategory" : "customer-service", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2c5e4b74d8ee00a08e2d0f", "title" : "Client Support Specialist (Bilingual, French or Spanish)", "company" : "Infomedia", "salary" : { "min" : 48500.0, "max" : 62000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Client Support Specialist in Atlanta, adjusted for the SaaS industry and entry-level experience." }, "location" : "Atlanta, Georgia, United States", "locations" : [ "Atlanta", "Georgia", "United States" ], "timestamp" : "2026-06-14T23:56:06.186", "fingerprint" : "0fa25b42b089dc62af7bba2af96c49165aa34fa5c5c325ec74191640a01e6b63", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/infomedia/jobs/7663035003", "externalId" : "7663035003", "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "experienceMinYears" : 1, "experienceMaxYears" : 3, "experienceLevel" : "Entry", "technicalSkills" : "SimplePart, Microcat EPC, Superservice Triage, Infodrive, Zendesk, Salesforce", "professionalSkills" : [ "Knowledge enablement", "Process improvement", "Customer enablement" ], "hardSkillsList" : [ "Troubleshooting", "Relationship building" ], "hardSkills" : [ { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Relationship building", "level" : "intermediate" } ], "majorSkills" : "Customer support, Customer success, Client relationships", "majorSkillsList" : [ "Customer support", "Customer success", "Client relationships" ], "coreResponsibilities" : "Act as trusted partner to customers, Understand customer business needs, Help customers achieve success with products, Build relationships with key customer stakeholders, Maintain relationships with key customer stakeholders, Drive adoption, Drive engagement, Drive satisfaction, Serve as knowledge enablement resource, Create guides, Maintain guides, Create training content, Maintain training content, Create FAQs, Maintain FAQs, Collaborate cross-functionally, Communicate customer insights, Communicate product challenges, Communicate opportunities for improvement, Proactively identify patterns, Proactively identify recurring challenges, Provide recommendations to improve customer workflows, Provide recommendations to improve customer experience, Support initiatives driving customer success outcomes, Monitor customer support KPIs, Contribute to customer support KPIs, Identify opportunities to streamline ticket handling, Improve response frameworks, Reduce friction in customer interactions, Participate in coaching, Participate in mentoring, Participate in team knowledge-sharing", "teamCollaboration" : "Collaborating across functions; Collaborating with teams in Atlanta; Collaborating with teams in Detroit", "domainKnowledge" : "SaaS software; Automotive industry; Dealership industry", "domainList" : [ "saas-software", "automotive-industry", "dealership-industry" ], "domainSpecificKnowledge" : [ "SaaS software", "Automotive industry", "Dealership industry" ], "toolProficiency" : [ "Ticketing tools", "Support tools" ], "communicationSkills" : "Relationship-building", "documentationSkills" : "Create guides; Create training content; Create FAQs", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "specialRequirements" : "Work Noon - 8 pm EST", "outcomesObjectives" : "Drive adoption; Drive engagement; Drive satisfaction; Customer retention; Customer adoption; Customer engagement metrics", "qualificationsBasic" : "1–3 years customer support experience, 1–3 years customer success experience, 1–3 years client-facing roles experience, Ability to work Noon - 8 pm EST, Written and spoken fluency in Canadian French, Written and spoken fluency in Spanish", "qualificationsPreferred" : "SaaS or proprietary software platforms experience, Automotive, dealership, or related industries experience, Experience working in remote or distributed teams, Multilingual/global support environments experience, Familiarity with analytics or reporting", "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re looking for a Customer Support Specialist to join our growing support team and help customers successfully use our software products. This role is ideal for someone early in their SaaS support career who enjoys building relationships, enabling knowledge, and collaborating across functions to drive long-term customer success. You’ll support customers using SimplePart, Microcat EPC, Superservice Triage and Menus, and Infodrive, while collaborating with teams in Atlanta and Detroit. This role provides strong exposure to multiple products, hands-on troubleshooting experience, and knowledge enablement responsibilities. Responsibilities Act as a trusted partner to customers, understanding their business needs and helping them achieve success with our products Build and maintain relationships with key customer stakeholders to drive adoption, engagement, and satisfaction Serve as a knowledge enablement resource, creating and maintaining guides, training content, and FAQs for both customers and internal teams Collaborate cross-functionally to communicate customer insights, product challenges, and opportunities for improvement Proactively identify patterns or recurring challenges and provide recommendations to improve customer workflows and experience Support initiatives focused on driving customer success outcomes, including retention, adoption, and engagement metrics Monitor and contribute to customer support KPIs, including first response time, resolution time, customer wait time, and ticket volume, ensuring a balance of quality and efficiency Identify opportunities to streamline ticket handling, improve response frameworks, and reduce friction in customer interactions Participate in coaching, mentoring, and team knowledge-sharing to strengthen organizational capabilities Required qualifications 1–3 years of experience in customer support, customer success, or related client-facing roles Ability to work Noon - 8 pm EST Strong communication and relationship-building skills with the ability to guide customers toward success Comfort with learning and explaining complex software tools and processes Interest in knowledge management, process improvement, and customer enablement Written and spoken fluency in English; Canadian French and or Spanish Experience using ticketing or support tools such as Zendesk, Salesforce, or similar platforms Nice to have Experience supporting SaaS or proprietary software platforms Exposure to automotive, dealership, or related industries Experience working in remote or distributed teams, or multilingual/global support environments Familiarity with analytics or reporting to inform customer success initiatives or operational improvement projects", "summaryDescription" : "Client Support Specialist (Bilingual, French or Spanish) at Infomedia. Skills: Customer support, Customer success, Client relationships. Act as trusted partner to customers. Understand customer business needs", "postedDate" : "2026-06-12T21:59:06.039", "createdAt" : "2026-06-12T21:59:06.039", "lastUpdated" : "2026-06-14T23:56:06.186", "ingestTimestamp" : "2026-06-12T21:59:06.039", "mongoId" : "6a2c5e4b74d8ee00a08e2d0f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48500, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Troubleshooting", "Relationship building", "Customer support", "Customer success", "Client relationships", "Knowledge enablement", "Process improvement", "Customer enablement", "SaaS software", "Automotive industry", "Dealership industry", "Ticketing tools", "Support tools" ], "skillCount" : 13, "jobCategory" : "customer-service", "jobSubcategory" : "customer-service", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a305625f292fd229cf25559", "title" : "Vendor Onboarding Specialist", "company" : "Progress Residential", "industry" : "Real Estate", "salary" : { "min" : 58000.0, "max" : 82000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on 2024-2025 market data for a Mid-level Vendor Onboarding Specialist in Atlanta, United States, within the Real Estate industry." }, "location" : "Atlanta, GA", "locations" : [ "Atlanta, GA", "United States of America" ], "timestamp" : "2026-06-16T14:21:40.696", "fingerprint" : "3522dac7621c9e8e0aa1df6ff7bcdc26dcfe15f193fce5f0d0aea462beaa4abd", "source" : "workday", "language" : "en", "applyUrl" : "https://pretiumenterpriseservices.wd1.myworkdayjobs.com/PR/job/Atlanta-GA/Vendor-Onboarding-Specialist_JR115127", "externalId" : "JR115127", "industryFunction" : { }, "locationPoint" : "45.00473,-84.14389", "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Microsoft Office Suite", "professionalSkills" : [ "Vendor management", "Customer service", "Data entry", "Record keeping" ], "hardSkillsList" : [ "Data entry", "Record keeping" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Record keeping", "level" : "intermediate" } ], "majorSkills" : "Vendor management, Customer service", "majorSkillsList" : [ "Vendor management", "Customer service" ], "coreResponsibilities" : "Manage vendor relationships, Onboard new vendors, Ensure vendor compliance, Process vendor invoices, Maintain vendor records, Respond to vendor inquiries, Assist with vendor disputes, Coordinate vendor activities, Support operational processes, Perform data entry, Maintain accurate records, Provide customer service, Assist with special projects", "teamCollaboration" : "Cross-functional teams; Internal departments", "domainKnowledge" : "Property management; Real estate operations", "domainList" : [ "property-management", "real-estate-operations" ], "domainSpecificKnowledge" : [ "Property management", "Real estate operations" ], "toolProficiency" : [ "Microsoft Office Suite", "Yardi software" ], "communicationSkills" : "Vendor communication; Customer communication", "documentationSkills" : "Record keeping", "problemSolvingSkills" : "Problem resolution", "qualificationsBasic" : "High school diploma or GED, 2+ years of experience in vendor management, 2+ years of experience in customer service, Proficiency in Microsoft Office Suite", "qualificationsPreferred" : "Associate's degree or higher, Experience with Yardi software, Experience in property management", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Your career has a home here.** Ready to make an impact with a dynamic, forward-thinking company? As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®. **Why join Progress?** As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful. **Want to learn more?** Text “ProgressJobs” to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time. _**POSITION PURPOSE**_ This position will conduct vendor sourcing, vendor onboarding, provide introductory training and process administrative updates to vendor information. Once a vendor is onboarded successfully, the role provides life cycle support to ensure that the vendor fulfills their contractual obligations and that the respective leaders in the various geographic markets are well-served by the portfolio of contracted vendors. The Vendor Onboarding Specialist is responsible for supporting the process of contracting qualified vendor suppliers who provide home improvement, maintenance, and/or repair services to the regional markets of Progress Residential. _**ESSENTIAL FUNCTIONS**_ * Implement sourcing strategies to build a pipeline of vendor candidates including inviting qualified prospects to participate in vendor onboarding, providing instruction, guidance and training. Conduct a high volume of prospective vendor screens and intake interviews as part of the sourcing strategy. Refers prospective vendors to applicable supplier manufacturer programs to vet for vendor attainment of specific program standards. * Collaborate with the Renovation, Turns, Service teams on a consistent basis to ensure overall vendor sourcing and onboarding requests are completed. This includes preparing for and leading meetings with the RTS teams to review open sourcing requests, discuss interested prospects and follow up on their integration to our vendor team. * Issue Master Service Agreements and negotiate redline requests from vendors prior to submitting to Legal for approval. * Maintain Vendor profile in Salesforce and provide weekly reporting to leadership identifying process status. * Provide market intelligence feedback to maximize vendor satisfaction and to ensure strategies and policies are in place to attract and retain vendors. * Utilize score carding, metrics and reporting to suggest improvements in vendor onboarding. Ensure confidentiality of internal and external data. * Perform ad-hoc projects and other duties as request _**EDUCATION REQIUREMENT**_ * High School Diploma or GED _**REQUIRED QUALIFICATIONS**_ * At least 2 years of experience in an office environment where primary work responsibilities involved administering a standard work process. * Ability to work in an environment where many different process transactions are occurring concurrently and accomplish assigned work within the expected timeframes * At least one (1) year of experience working with Customer Relationship Management (CRM) software * Strong computer literacy, including an experience with data entry and associated reporting from business application software. * Previous experience with Customer Relationship Management (CRM) software and property management software * Working knowledge of Microsoft Office products including Excel (e.g., pivot tables, and VLOOKUPS, etc.); Word (e.g., basic document formatting, etc.); Zoom, Asana (Project Management) and Outlook (e.g., message composition/formatting, meeting scheduling, etc.) * Demonstrated ability to write with clarity to a variety of stakeholders _**PREFERRED QUALIFICATIONS**_ * Work experience involving the construction or home renovation industries * Previous experience with Salesforce CRM and Yardi Vendor Café **What you can expect from us:** * **Competitive Compensation** \\- Including performance-based bonuses that reward your contributions. * **Comprehensive Benefits Package** \\- Medical, dental, vision, parental leave, 401(k) with company match and more. * **Generous Time Off** – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday. * **Ongoing Learning and Development** \\- Quarterly summits, town hall meetings and continuous training to support your professional growth. * **A Culture that Celebrates You** \\- We believe in collaboration, recognition and having fun while doing important work. This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need. Employment with Progress Residential is conditional on a satisfactory background and drug screen. Progress Residential is a proud Equal Opportunity employer, m/f/d/v. ## [Privacy Policy](https://rentprogress.com/terms-and-privacy/)", "summaryDescription" : "Vendor Onboarding Specialist at Progress Residential. Skills: Vendor management, Customer service. Manage vendor relationships. Onboard new vendors", "postedDate" : "2026-06-16T03:44:41.313", "createdAt" : "2026-06-16T03:44:41.296", "lastUpdated" : "2026-06-16T14:21:40.696", "ingestTimestamp" : "2026-06-16T03:44:41.296", "mongoId" : "6a305625f292fd229cf25559", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://pretiumenterpriseservices.wd1.myworkdayjobs.com/PR/job/Atlanta-GA/Vendor-Onboarding-Specialist_JR115127", "salaryAnnualMin" : 58000, "salaryAnnualMax" : 82000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Data entry", "Record keeping", "Vendor management", "Customer service", "Property management", "Real estate operations", "Microsoft Office Suite", "Yardi software" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305165f292fd229ceffebf", "title" : "Bilingual Business Development Associate - Spanish", "company" : "ISN Software Corporation", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Bilingual Business Development Associate in Dallas, TX, adjusted for the SaaS industry and company size." }, "location" : "Dallas, Texas, United States", "locations" : [ "Dallas", "Texas", "United States" ], "timestamp" : "2026-06-16T08:59:48.120", "fingerprint" : "ab5c51393de4b128afa6f5eb80a645cff4eefdd1f3edaeccad0960bb832fde66", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://isnetworld.com/en/about/careers/jobs?gh_jid=6030589004", "externalId" : "6030589004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dallas", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "32.7762719,-96.7968559" } ], "locationText" : "Dallas, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Our Company: ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process. Launch Your Career in Bilingual Client Relations & B2B Sales At ISN, your language skills can open the door to a long-term career in business development and account management. We’re looking for motivated, bilingual professionals who enjoy helping people, communicating with confidence, and solving problems in a fast-paced client environment. This role starts within our Customer Service team, where you’ll build foundational client communication and relationship-management skills that prepare you for future growth into B2B sales opportunities at ISN. If you’re customer-oriented, driven to grow professionally, and interested in developing a career in business development or sales, we’d love to meet you. What You’ll Do As a Business Development Associate, you’ll work directly with clients in a high-volume, customer service environment supporting ISN’s global contractor and supplier platform. Your responsibilities will include: Assisting English- and Spanish-speaking customers via phone, chat and email Handling inbound client inquiries and providing proactive customer support Troubleshooting platform, account, and compliance-related issues Building trust and strong working relationships with clients Learning how businesses use ISN to manage contractors and suppliers Collaborating with internal teams on customer retention and engagement efforts Supporting sales and marketing initiatives as you develop within the role Requirements Bachelor’s degree from an accredited university and/or equivalent work experience Advanced fluency in English AND Spanish (written and verbal) required Desire to work in customer service and move into B2B sales within 12-24 months Required to work in office at least 3 days a week Authorized to work in the U. S. and will not require visa sponsorship now or in the future Who should apply? You are the ideal candidate if you have: Customer-focused and comfortable in a high-call-volume environment Confident communicating with clients by phone and email A career aspiration to start in Customer Service and progress into B2B sales Proficient computer skills (Word, Excel, PowerPoint, e-mail applications) A diligence for in-depth learning of software programs and new concepts Strong retention skills and patience for difficult troubleshooting scenarios Training At ISN, we believe in investing in your success. That’s why we offer an 8-week training program that will equip you with the skills and knowledge you need to excel in your role. You will learn from experienced trainers and mentors in the areas of soft skills development, customer service excellence and ISN products and services. This training period is a crucial part of your journey at ISN, and it requires your full commitment and attendance every day. Compensation Base pay $37.50 per hour, with opportunity to earn up to $11,000 annual target incentives. Total annual potential compensation up to $89,000. Employees consistently using their bilingual language skills as an essential part of their normal job duties will be eligible for a Multilingual Bonus up to 10% of their annual salary. Growth & Career Development This position is designed as an entry point into long-term career opportunities within ISN. You will start in Customer Service with the goal of transitioning into a Client Development role focused on B2B sales and account management within 12-24 months based on performance and business needs. ISN Benefits* 100% company-paid monthly insurance premiums for employees and dependents Medical, Dental, Vision, and Life Insurance Employee assistance program 4% retirement matching Long-Term & Short-Term Disability Coverage Paid time off 0-1 year – 15 day (pro-rated first year) 1-5 years – 20 days 5-10 years – 25 days 10+ years – 30 days Holidays – 13 paid holidays Monthly cell phone reimbursement Complimentary parking space or monthly reimbursement for DART public transportation Team-building activities and events, including quarterly kick-off meetings and community volunteer day Matching charitable gift program Professional development & training opportunities Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health Business casual, jeans allowed Onsite Requirements: Employees must be within a commutable distance to the office and be willing to come into the office for required trainings, events, team activities, and meetings. Employees are required to be in-person during training and at least 3 days per week on an ongoing basis. ISN does not provide work visa sponsorship for this position (such as H-1B visa sponsorship in the United States). Applicants for employment must possess work authorization/right to work without the need for sponsorship by the employer now or in the future. *All benefits are subject to change with notice to the employee All job offers will be contingent on successful completion of a drug screen and background check. ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.", "summaryDescription" : "Bilingual Business Development Associate - Spanish at ISN Software Corporation", "postedDate" : "2026-06-15T23:19:45.232", "createdAt" : "2026-06-15T23:19:45.232", "lastUpdated" : "2026-06-16T08:59:48.120", "ingestTimestamp" : "2026-06-15T23:19:45.232", "mongoId" : "6a305165f292fd229ceffebf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30573ef292fd229cf36710", "title" : "Onboarding Specialist II", "company" : "SimplePractice", "industry" : "SaaS", "salary" : { "min" : 47000.0, "max" : 60000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T09:23:14.852", "fingerprint" : "853aff1aee258742d1eef57a2f5dbd8a41657f52902ac1c313fe91f3c00633ee", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.simplepractice.com/careers/roles/6020787004?gh_jid=6020787004", "externalId" : "6020787004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Implementation projects", "Data migration", "Workflow optimization", "Consultative partner" ], "hardSkillsList" : [ "Data transfer coordination", "Insurance setup", "Specialization setup", "Workflow configuration", "Educational programming", "Process improvement", "Technical resource" ], "softSkillsList" : [ "High accountability", "High emotional intelligence" ], "hardSkills" : [ { "name" : "Data transfer coordination", "level" : "intermediate" }, { "name" : "Insurance setup", "level" : "intermediate" }, { "name" : "Specialization setup", "level" : "intermediate" }, { "name" : "Workflow configuration", "level" : "intermediate" }, { "name" : "Educational programming", "level" : "intermediate" }, { "name" : "Process improvement", "level" : "intermediate" }, { "name" : "Technical resource", "level" : "intermediate" } ], "softSkills" : [ { "name" : "High accountability" }, { "name" : "High emotional intelligence" } ], "majorSkills" : "Customer onboarding, SaaS implementation, Groups practice segment", "majorSkillsList" : [ "Customer onboarding", "SaaS implementation", "Groups practice segment" ], "coreResponsibilities" : "Lead implementation projects for groups, Facilitate end-to-end onboarding journey, Coordinate data migration, Coordinate insurance and specialization setup, Conduct deep-dive consultations, Facilitate software configuration, Deliver high-impact training sessions, Identify friction points in onboarding, Refine playbooks, resources, and documentation, Serve as technical resource for internal teams, Advocate for needs of group customers, Assist in mentoring new hires, Offer guidance on complex technical questions", "teamCollaboration" : "Cross-departmental collaboration; Internal teams; Onboarding Team", "projectManagementSkills" : [ "Lead Implementation Projects" ], "domainKnowledge" : "Groups Practice segment; Practice management software; Health tech; HIPAA-compliant software", "domainList" : [ "groups-practice-segment", "practice-management-software", "health-tech", "hipaa-compliant-software" ], "domainSpecificKnowledge" : [ "Groups Practice segment", "Practice management software", "Health tech", "HIPAA-compliant software" ], "communicationSkills" : "Explain technical concepts", "documentationSkills" : "Internal documentation", "outcomesObjectives" : "Ensure business operations remain stable; Ensure business operations remain optimized; Set up for long-term success", "qualificationsBasic" : "2+ years B2B SaaS onboarding, 2+ years customer implementation, 2+ years professional services, Facilitate technical transitions for organizations, Foundational understanding of SaaS product architecture, Foundational understanding of data transfers/migrations, Foundational understanding of insurance billing lifecycle, Explain high-level technical concepts, Manage multiple high-priority projects, Maintain white-glove customer experience", "qualificationsPreferred" : "Prior experience in Healthcare Tech, Experience using customer success tools, Experience using project facilitation tools, Experience using specialized onboarding platforms", "remoteFriendly" : true, "rawDescription" : "About Us At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work. The Role We’re looking for a seasoned Customer Onboarding Specialist II to join our Customer Success team with a specific focus on our rapidly growing Groups Practice segment. In this role, you aren’t just a trainer; you are a facilitator of change. You will guide medium and large professional Groups through the complex transition to SimplePractice, ensuring their business operations (from clinical workflows to financial systems) remain stable, optimized, and set up for long-term success. As an Onboarding Specialist II, you will manage high-value implementations involving large-scale data migrations, multi-clinician insurance setups, and integrated payment processing. You will serve as a consultative partner, helping Groups Customers navigate the many moving parts of software adoption with confidence and ease. Responsibilities Lead Implementation Projects: Facilitate the end-to-end onboarding journey for medium and large Groups, ensuring a seamless transition for both administrators and clinicians Data Transfer Coordination: Partner with customers and our internal Data Transfer team to facilitate the secure, accurate migration of clinical data from legacy systems Insurance & Specialization Setup: Collaborate with Insurance Onboarding and specialty teams (like ePrescribe) to coordinate enrollments and add-on products ahead of go-live, actively removing barriers on the customer's behalf Workflow Optimization: Conduct deep-dive consultations to understand a Group's unique business needs and facilitate software configuration to match their specific workflows Educational Programming: Deliver high-impact training sessions tailored to the nuances of larger organizations and multi-user environments Process Improvement: Identify friction points in the group onboarding experience and work with leadership to refine our playbooks, resources, and internal documentation Cross-Departmental Collaboration: Act as a technical resource for internal teams and advocate for the needs of our larger group customers based on your frontline insights Peer Support: Serve as a subject-matter expert across the Onboarding Team, assisting in mentoring new hires and offering guidance on complex technical questions Desired Skills and Experience Experience: 2+ years of relevant experience in B2B SaaS onboarding, customer implementation, or professional services (or equivalent transferable experience) Group Dynamics Expertise: Demonstrated ability to facilitate technical transitions for organizations with multiple stakeholders, cross-functional teams, or complex hierarchies Technical Fluency: A strong, foundational understanding of SaaS product architecture, data transfers/migrations, and the insurance billing lifecycle Exceptional Communication: The ability to explain high-level technical concepts (like data moves or insurance enrollments) in a clear, conversational, and empathetic tone High Accountability: A proven track record of managing multiple high-priority projects simultaneously while maintaining a \"white-glove\" customer experience Stakeholder Management: High emotional intelligence with a proven ability to de-escalate high-tension situations, build trust, and drive customer follow-through on key milestones Preferred Qualifications: Prior experience in Healthcare Tech or working with HIPAA-compliant software. Experience using customer success and project facilitation tools (e.g., Notion, ChurnZero, or specialized onboarding platforms) is a major plus California Job Applicant Privacy Notice Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. For more information about our privacy practices, please contact us at privacy@simplepractice.com. Notice to Candidates: SimplePractice has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team. We do not have any affiliation or connection to these situations and only post open roles on our official Careers page (simplepractice.com/careers) and reputable job boards like our official LinkedIn or Indeed pages. All official SimplePractice recruitment emails will be sent from the domains @simplepractice.com, no-reply@greenhouse.io or no‑reply@linkedin.com email addresses. Examples of fraudulent domains include careers-simplepractice.com, simplepractices.com, and simplepractice.careers. Please note that SimplePractice will never ask candidates or new hires for money or payment of any kind at any stage of the recruitment or onboarding process. Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The amount below represents the expected annual base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors. Base Compensation Range $47,000—$60,000 USD", "summaryDescription" : "Onboarding Specialist II at SimplePractice. Skills: Customer onboarding, SaaS implementation, Groups practice segment. Lead implementation projects for groups. Facilitate end-to-end onboarding journey", "postedDate" : "2026-06-15T23:26:42.327", "createdAt" : "2026-06-15T23:26:42.327", "lastUpdated" : "2026-06-16T09:23:14.852", "ingestTimestamp" : "2026-06-15T23:26:42.327", "mongoId" : "6a30573ef292fd229cf36710", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 47000, "salaryAnnualMax" : 60000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data transfer coordination", "Insurance setup", "Specialization setup", "Workflow configuration", "Educational programming", "Process improvement", "Technical resource", "High accountability", "High emotional intelligence", "Customer onboarding", "SaaS implementation", "Groups practice segment", "Implementation projects", "Data migration", "Workflow optimization", "Consultative partner", "Lead Implementation Projects", "Groups Practice segment", "Practice management software", "Health tech", "HIPAA-compliant software" ], "skillCount" : 21, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "6a308137f292fd229c0697d9", "title" : "Logistics Coordinator - Bilingual (English/ Spanish)", "company" : "Woongjin, Inc", "industry" : "Logistics And Supply Chain", "salary" : { "min" : 48000.0, "max" : 62000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Junior Logistics Coordinator in Miami, Florida, adjusted for the logistics industry and company size." }, "location" : "Miami, FL, United States", "locations" : [ "Miami", "FL", "United States" ], "timestamp" : "2026-06-16T10:41:31.670", "fingerprint" : "c3b8904f57af76468a8fa247b3a7c297011094320fe7e064ea5a4520100ebdc8", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/WJCompany/744000132245909-logistics-coordinator-bilingual-english-spanish-", "externalId" : "744000132245909", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Miami", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.7741566,-80.1935973" } ], "locationText" : "Miami, Florida, United States", "employmentType" : "CONTRACT", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Data entry", "Database management" ], "hardSkillsList" : [ "Freight management", "Shipping documentation", "Inventory control" ], "hardSkills" : [ { "name" : "Freight management", "level" : "intermediate" }, { "name" : "Shipping documentation", "level" : "intermediate" }, { "name" : "Inventory control", "level" : "intermediate" } ], "majorSkills" : "Logistics coordination, Bilingual communication", "majorSkillsList" : [ "Logistics coordination", "Bilingual communication" ], "coreResponsibilities" : "Coordinate transportation of cargo, Communicate with customers, Communicate with account agents, Streamline ocean inbound and outbound freight, Manage operation for timely delivery, Generate shipping documentation, Coordinate transportation providers, Provide quotations to customers, Send invoices for completed cases, Provide billing team documentation, Cover operations for co-loading, Cover intercompany shipments, Cover transfer billing cases, Create daily inventory, Ensure data accuracy, Match inventory with reports, Manage customer service goals, Provide on-time delivery, Control product lead-times, Respond to customer requests, Serve as main point of contact, Communicate high volume customer accounts, Report high volume customer accounts, Support high volume customer accounts, Eliminate constraints, Meet objectives, Maintain excellent relationships, Plan cost of service, Analyze cost of service, Compare cost of service, Update shipment status, Trace shipment status, Track shipment status, Report Supply Chain KPIs, Develop performance metrics, Manage operating performance, Evaluate operating performance, Manage organizational goals, Consider time in goals, Consider budget in goals, Consider Business Unit objectives, Work with Pricing Department, Maintain relationship with vendors", "teamCollaboration" : "Work with Pricing Department; Maintain relationship with vendors", "domainKnowledge" : "Ocean freight; Land freight; Air freight; Inbound freight; Outbound freight; Co-loading; Intercompany shipments; Transfer billing", "domainList" : [ "ocean-freight", "land-freight", "air-freight", "inbound-freight", "outbound-freight", "co-loading", "intercompany-shipments", "transfer-billing" ], "domainSpecificKnowledge" : [ "Ocean freight", "Land freight", "Air freight", "Inbound freight", "Outbound freight", "Co-loading", "Intercompany shipments", "Transfer billing" ], "communicationSkills" : "Customer communication; Account agent communication; Vendor communication", "documentationSkills" : "Shipping documentation; Billing documentation", "problemSolvingSkills" : "Problem solving; Streamlining operations", "outcomesObjectives" : "Achieve high customer service goals; Meet objectives", "qualificationsBasic" : "High school diploma/GED required, At least 2 jobs experience in logistics for 6 months", "qualificationsPreferred" : "Bachelors in related degree preferred, Bilingual English/Spanish is preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. * Coordinate transportation of cargo from origin to final destination. * Communicate with, customers to achieve profitable deals. * Communicate effectively with account agents to accommodate client instructions. * Responsible for streamlining ocean inbound and outbound freight/ * Manage the operation to ensure timely delivery via Ocean/Land/Air. * Generate shipping documentation. * Coordinating transportation providers to ensure prompt and proper movement of shipments * Provide different types of quotations to customers / Send invoices for completed cases. * Provide billing team documentation from beginning to end of all involved transactions that includes trucking, air freight, fees etc. * Cover operations for Co-loading, intercompany shipments, and transfer billing cases. * Create daily inventory ensuring the data is accurately and match with other reports * Manage, monitor and drive improvement to achieve a high customer service goals by providing on-time delivery, controlling product lead-times, and responding customer’s request, serve as main point of contact. * Communicate, report and support high volume customer accounts to eliminate constraints and meet objectives, and maintain excellent relationships. * Responsible for streamlining inbound and outbound freight/ Manage the operation to ensure timely delivery via Ocean/Land/Air. * Plan, analyze and compare the cost of service, update, trace, and track the status of the shipment, for select suppliers and LSPs (Logistics Service Providers). * Report Performance Indicators (KPI's) for the Supply Chain function. * Develop performance metrics to manage and evaluate the operating performance of internal supply chain resources and external supply chain partner collaboration model. * Manage organizational goals by considering in time, budget and Business Unit objectives * Work side by side with Pricing Department and maintain great relationship with industry vendors. ## Qualifications * High school diploma/GED required. * Bachelors in related degree preferred. * Excellent communication and problem solving skills. * Outstanding organizational and coordination abilities * Excellent problem-solving abilities * Excellent computer and database management skills * Bilingual English/Spanish is preferred * Highly efficient with data entry * Desired at least 2 jobs experience in logistics for 6 months. ## Additional Information All your information will be kept confidential according to EEO guidelines. NO C2C", "summaryDescription" : "Logistics Coordinator - Bilingual (English/ Spanish) at Woongjin, Inc. Skills: Logistics coordination, Bilingual communication. Coordinate transportation of cargo. Communicate with customers", "postedDate" : "2026-06-15T16:33:00.000", "createdAt" : "2026-06-16T01:42:26.624", "lastUpdated" : "2026-06-16T10:41:31.670", "ingestTimestamp" : "2026-06-16T01:42:26.624", "mongoId" : "6a308137f292fd229c0697d9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Freight management", "Shipping documentation", "Inventory control", "Logistics coordination", "Bilingual communication", "Data entry", "Database management", "Ocean freight", "Land freight", "Air freight", "Inbound freight", "Outbound freight", "Co-loading", "Intercompany shipments", "Transfer billing" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305556f292fd229cf1efcc", "title" : "Logistics Coordinator - Bilingual (English/ Spanish)", "company" : "Woongjin, Inc", "industry" : "Logistics And Supply Chain", "salary" : { "min" : 45000.0, "max" : 60000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Junior Logistics Coordinator in Miami, adjusted for industry and company size." }, "location" : "Miami, FL, United States", "locations" : [ "Miami", "FL", "United States" ], "timestamp" : "2026-06-16T06:26:44.031", "fingerprint" : "512d4cd22b9c0597c9f03ae3b2abf5d36bee1e9f67e42b52c9fb02af54583523", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/WJCompany/744000132245909-logistics-coordinator-bilingual-english-spanish-", "externalId" : "744000132245909", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Miami", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.7741566,-80.1935973" } ], "locationText" : "Miami, Florida, United States", "employmentType" : "CONTRACT", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Data entry", "Database management" ], "hardSkillsList" : [ "Freight management", "Shipping documentation", "Inventory control" ], "hardSkills" : [ { "name" : "Freight management", "level" : "intermediate" }, { "name" : "Shipping documentation", "level" : "intermediate" }, { "name" : "Inventory control", "level" : "intermediate" } ], "majorSkills" : "Logistics coordination, Bilingual communication", "majorSkillsList" : [ "Logistics coordination", "Bilingual communication" ], "coreResponsibilities" : "Coordinate transportation of cargo, Communicate with customers, Communicate with account agents, Streamline ocean inbound and outbound freight, Manage operation for timely delivery, Generate shipping documentation, Coordinate transportation providers, Provide quotations to customers, Send invoices for completed cases, Provide billing team documentation, Cover operations for Co-loading, Cover intercompany shipments, Cover transfer billing cases, Create daily inventory, Ensure data accuracy, Match inventory with reports, Manage customer service goals, Provide on-time delivery, Control product lead-times, Respond to customer requests, Serve as main point of contact, Communicate high volume customer accounts, Report high volume customer accounts, Support high volume customer accounts, Eliminate constraints, Meet objectives, Maintain excellent relationships, Plan cost of service, Analyze cost of service, Compare cost of service, Update shipment status, Trace shipment status, Track shipment status, Report Supply Chain KPIs, Develop performance metrics, Manage operating performance, Evaluate operating performance, Manage organizational goals, Consider time in goals, Consider budget in goals, Consider Business Unit objectives, Work with Pricing Department, Maintain relationship with vendors", "teamCollaboration" : "Work with Pricing Department; Maintain relationship with vendors", "domainKnowledge" : "Ocean freight; Land freight; Air freight; Co-loading; Intercompany shipments; Transfer billing", "domainList" : [ "ocean-freight", "land-freight", "air-freight", "co-loading", "intercompany-shipments", "transfer-billing" ], "domainSpecificKnowledge" : [ "Ocean freight", "Land freight", "Air freight", "Co-loading", "Intercompany shipments", "Transfer billing" ], "communicationSkills" : "Customer communication; Account agent communication; Vendor communication", "documentationSkills" : "Shipping documentation; Billing documentation", "problemSolvingSkills" : "Problem solving skills; Eliminate constraints", "outcomesObjectives" : "Achieve high customer service goals; Meet objectives", "qualificationsBasic" : "High school diploma/GED required, At least 2 jobs experience in logistics for 6 months", "qualificationsPreferred" : "Bachelors in related degree preferred, Bilingual English/Spanish is preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. * Coordinate transportation of cargo from origin to final destination. * Communicate with, customers to achieve profitable deals. * Communicate effectively with account agents to accommodate client instructions. * Responsible for streamlining ocean inbound and outbound freight/ * Manage the operation to ensure timely delivery via Ocean/Land/Air. * Generate shipping documentation. * Coordinating transportation providers to ensure prompt and proper movement of shipments * Provide different types of quotations to customers / Send invoices for completed cases. * Provide billing team documentation from beginning to end of all involved transactions that includes trucking, air freight, fees etc. * Cover operations for Co-loading, intercompany shipments, and transfer billing cases. * Create daily inventory ensuring the data is accurately and match with other reports * Manage, monitor and drive improvement to achieve a high customer service goals by providing on-time delivery, controlling product lead-times, and responding customer’s request, serve as main point of contact. * Communicate, report and support high volume customer accounts to eliminate constraints and meet objectives, and maintain excellent relationships. * Responsible for streamlining inbound and outbound freight/ Manage the operation to ensure timely delivery via Ocean/Land/Air. * Plan, analyze and compare the cost of service, update, trace, and track the status of the shipment, for select suppliers and LSPs (Logistics Service Providers). * Report Performance Indicators (KPI's) for the Supply Chain function. * Develop performance metrics to manage and evaluate the operating performance of internal supply chain resources and external supply chain partner collaboration model. * Manage organizational goals by considering in time, budget and Business Unit objectives * Work side by side with Pricing Department and maintain great relationship with industry vendors. ## Qualifications * High school diploma/GED required. * Bachelors in related degree preferred. * Excellent communication and problem solving skills. * Outstanding organizational and coordination abilities * Excellent problem-solving abilities * Excellent computer and database management skills * Bilingual English/Spanish is preferred * Highly efficient with data entry * Desired at least 2 jobs experience in logistics for 6 months. ## Additional Information All your information will be kept confidential according to EEO guidelines. NO C2C", "summaryDescription" : "Logistics Coordinator - Bilingual (English/ Spanish) at Woongjin, Inc. Skills: Logistics coordination, Bilingual communication. Coordinate transportation of cargo. Communicate with customers", "postedDate" : "2026-06-15T16:33:00.000", "createdAt" : "2026-06-15T23:32:36.819", "lastUpdated" : "2026-06-16T06:26:44.031", "ingestTimestamp" : "2026-06-15T23:32:36.819", "mongoId" : "6a305556f292fd229cf1efcc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 60000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Freight management", "Shipping documentation", "Inventory control", "Logistics coordination", "Bilingual communication", "Data entry", "Database management", "Ocean freight", "Land freight", "Air freight", "Co-loading", "Intercompany shipments", "Transfer billing" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7faf74d8ee00a0956083", "title" : "Onboarding Specialist", "company" : "Alchemer", "industry" : "SaaS", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for an Onboarding Specialist in Louisville, United States, adjusted for mid-seniority and the SaaS industry." }, "location" : "Louisville, Colorado, United States", "locations" : [ "Louisville", "Colorado", "United States" ], "timestamp" : "2026-06-15T09:09:06.253", "fingerprint" : "abf7ab4993404a28e1b354d72cbb2a7e3dd7a9d7393c01d2895f268ef7bb54ec", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.alchemer.com/jobs?gh_jid=6171587", "externalId" : "6171587", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Louisville", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9777630,-105.1319296" } ], "locationText" : "Louisville, Colorado, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer success", "Customer support" ], "hardSkillsList" : [ "Training delivery", "Customer coaching" ], "softSkillsList" : [ "Resourcefulness" ], "hardSkills" : [ { "name" : "Training delivery", "level" : "intermediate" }, { "name" : "Customer coaching", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Resourcefulness" } ], "majorSkills" : "Customer training, Onboarding", "majorSkillsList" : [ "Customer training", "Onboarding" ], "coreResponsibilities" : "Design training agendas, Deliver training sessions, Conduct onboarding training, Manage project plans, Identify customers for attention, Book and schedule training, Coordinate training logistics, Utilize best practices, Troubleshoot software issues, Escalate unresolved issues, Deliver training via web, Deliver training face-to-face, Provide phone coaching, Provide face-to-face coaching", "teamCollaboration" : "Work with Support leaders; Relay information to Sales; Relay information to CSMs", "projectManagementSkills" : [ "Project plans", "Timelines" ], "domainKnowledge" : "Survey platform; Data insights platform", "domainList" : [ "survey-platform", "data-insights-platform" ], "domainSpecificKnowledge" : [ "Survey platform", "Data insights platform" ], "toolProficiency" : [ "Alchemer platform" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Professional development", "problemSolvingSkills" : "Troubleshoot software issues", "specialRequirements" : "Up to 20% travel", "qualificationsBasic" : "BSA in a business discipline, 2 years of experience", "qualificationsPreferred" : "Experience in SaaS, Experience in software company", "workSiteFlexibility" : "Flexible", "rawDescription" : "Who You Are Be Curious We ask questions, seek to understand others, and stay curious about the problems we solve. Curiosity fuels creativity and innovation - and helps us build better solutions. Customer First We put people at the center of what we do - listening with care, acting with empathy, and going the extra mile to support those we serve. Customer First means understanding the needs of anyone we impact - whether that’s a customer, a coworker, or an end user - and doing right by them. Own the Outcome We take initiative and do what it takes to deliver results. With resourcefulness and resolve, we overcome obstacles, follow through on our commitments, and hold ourselves accountable - because each of us is empowered to make an impact. About Alchemer Founded in 2006, Alchemer is a powerful survey and data insights platform that empowers business professionals to make informed decisions. As SaaS application software, it offers user-friendly data collection tools for understanding customers, markets, and employees in real time and communicating this information across an organization. It provides data insights in over 205 countries, with 50K new surveys created and 5M responses collected every week. Alchemer has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine. Details on Alchemer’s products and services can be found on our website (www.Alchemer.com). What you’ll spend your day doing: Design feature-based agendas for virtual customer training sessions on the Alchemer platform Deliver virtual and in-person Alchemer customer training sessions Conduct Onboarding Training sessions for new customers and teams as part of greater onboarding programs and initiatives Manage project plans and timelines for new training programs Work closely with Support leaders to help identify customers who may benefit from individual attention, based on frequency of contact Book, schedule and coordinate all aspects of Alchemer Private Training including customer communication and relaying information back to Sales Teams and CSMs Utilize industry and company best practices for demos, courses, documentation and training material Troubleshoot software or product issues on the fly and escalate unresolved issues to the support team Deliver training through web-based course content, online webinars, face-to-face instructor-led courses, Go-Live implementations/set-ups, individual phone or face-to-face coaching sessions Up to 20% travel time for on-site customer training and training events (post COVID) Constantly look for ways to improve our training programs and methods Qualifications: BS/BA in a business discipline At least 2 years of experience delivering remote & on-site instructor-led training or customer support/success – Extra points if you’ve working in a SaaS or software company Familiarity with traditional and blended training methods Naturally comfortable in front of a crowd with the ability to engage your audience – polished and poised Excellent written and verbal communication skills, as well as a sense of humor Experience customizing & running live demo-based training courses & webinars Committed to professional development – a lifelong learner Accomplished time manager with the ability to juggle multiple projects simultaneously in a fast-paced environment Compensation for this position includes an annual base salary of $60,000-$70,000, with eligibility to participate in our Employee Participation Unit program. Alchemer provides a rich benefits package that includes health and disability coverages, an incredible 401(k) option that includes a per-payroll match and immediate vesting, unlimited time off and twelve paid company holidays. Alchemer is taking applications for this position from candidates who are legally authorized to work in the US and do not require now, or in the future, immigration sponsorship for work authorization. At Alchemer, we're committed to attracting, developing, and promoting a diverse workforce, and infusing DEI throughout all of our internal practices. By ensuring that everyone is able to bring a diversity of talents to work, we're increasingly capable of living out our mission in helping our clients. We encourage people from underrepresented backgrounds and all walks of life to apply. Don’t meet all the requirements? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification listed. Don’t let that stop you! We encourage you to apply if you have some of the requirements listed. You may bring qualities that we’re looking for in other areas. Building a diverse, inclusive, and customer centric workplace is important to us at Alchemer. If you’re excited about this role and your experience doesn’t perfectly align, we encourage you to apply anyway. Let’s talk!", "summaryDescription" : "Onboarding Specialist at Alchemer. Skills: Customer training, Onboarding. Design training agendas. Deliver training sessions", "postedDate" : "2026-06-14T09:05:03.125", "createdAt" : "2026-06-14T09:05:03.125", "lastUpdated" : "2026-06-15T09:09:06.253", "ingestTimestamp" : "2026-06-14T09:05:03.125", "mongoId" : "6a2c7faf74d8ee00a0956083", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Training delivery", "Customer coaching", "Resourcefulness", "Customer training", "Onboarding", "Customer success", "Customer support", "Project plans", "Timelines", "Survey platform", "Data insights platform", "Alchemer platform" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305676f292fd229cf2a00f", "title" : "Senior Onboarding Specialist", "company" : "Great Gray Group", "industry" : "Operations", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Onboarding Specialist in Las Vegas, adjusted for the financial services industry and senior experience level." }, "location" : "Las Vegas, NV", "locations" : [ "Las Vegas, NV" ], "timestamp" : "2026-06-16T11:46:19.689", "fingerprint" : "f7df6fd9825d2d9be0a5955b7d98af76d1cb06c347d5b562eff5a876655bf93f", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/great-gray-group/24ff10ed-9a0f-42d3-8fd0-66b520605cf1/apply", "externalId" : "24ff10ed-9a0f-42d3-8fd0-66b520605cf1", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Las Vegas", "state" : "Nevada", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1674263,-115.1484131" } ], "locationText" : "Las Vegas, Nevada, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Why Great Gray Group & RPAG? RPAG is a wholly owned subsidiary of Great Gray Group, LLC. Acquired in 2024, RPAG hosts the industry’s leading retirement plan practice management platform. Designed for elite advisors and institutions, our goal is to create successful outcomes by protecting plan fiduciaries and engaging plan participants. Our efficient and scalable technology platform provides our members with actionable insights, allowing them to make data-driven decisions for their retirement plan clients. At Great Gray Group, we strive to set the bar for the retirement services industry. Our goal is to deliver advanced retirement solutions that combine our core fiduciary services with robust investment options, innovative technology, and dedicated client service. We focus on making choices clearer, transitions smoother, and the client experience more delightful. Complacency isn't in our vocabulary. Every day, we look for opportunities to better serve our clients, be an excellent business partner, and earn the trust of those who rely on us. ## Additional Information Benefits We have a comprehensive and competitive benefits package at Great Gray. Some of the highlights are: · Be an integral part of a high-growth organization! · Competitive compensation package · Group medical, dental and vision insurance · Employer-paid life and disability insurance · Annual well-being stipend · Eligible employees may also contribute to a 401(k) plan with an advantageous employer contribution model, upholding our mission to support our employees in retirement Company Background Great Gray is the leading independent provider of trustee and administrative services to Collective Investment Trusts (“CITs”), with over $315 billion in CIT assets under management, across more than 940 funds. We proudly work with more than 80 subadvisors, including leading firms such as AllianceBernstein, American Funds, BlackRock, Franklin Templeton, MetLife, Neuberger Berman, PGIM, PIMCO and Raymond James. CITs are more than just an investment vehicle. They represent a forward-thinking approach to retirement planning. These tax-exempt, pooled investment vehicles are offered to employer-sponsored retirement plans, like 401(k)s. CITs are comparable to mutual funds, but, because they are tailored for the institutional retirement market, they can offer distinct advantages, including efficient administration and cost-effectiveness. CITs have a history dating back over 90 years; but they have gained favor over the past decade, driven by innovations, and Great Gray has been at the forefront. Great Gray has consistently delivered year-over-year growth at an above market rate and is investing in the continued development of its core CIT business as well as complementary administrative services and technology solutions for the retirement market. Madison Dearborn Partners (“MDP”) purchased Great Gray from Wilmington Trust in April 2023. As a result, Great Gray is an independent company owned by funds affiliated with MDP. Investor Background MDP is a leading private equity investment firm based in Chicago. Since MDP's formation in 1992, the firm has raised aggregate capital of over $37 billion and has completed over 160 platform investments across nine flagship funds. MDP invests across five dedicated industry verticals, including financial services, healthcare, technology and government services. Equal Employment Opportunity Policy Great Gray Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status or other non-merit factor. Accommodation Statement Great Gray is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or need to request an accommodation for any part of our application or interview process, please contact us at: TalentAcquisition@GreatGray.com", "summaryDescription" : "Senior Onboarding Specialist at Great Gray Group", "postedDate" : "2026-06-15T19:19:32.521", "createdAt" : "2026-06-15T19:19:32.521", "lastUpdated" : "2026-06-16T11:46:19.689", "ingestTimestamp" : "2026-06-16T03:23:13.731", "mongoId" : "6a305676f292fd229cf2a00f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306a43f292fd229cfcbbd5", "title" : "Bilingual Spanish Field Service Technician", "company" : "The Nielsen Company", "industry" : "Broadcast Media", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Mid-level Bilingual Spanish Field Service Technician in Colorado Springs, adjusted for the media industry and company size." }, "location" : "Colorado Springs, CO, United States", "locations" : [ "Colorado Springs", "CO", "United States" ], "timestamp" : "2026-06-16T07:42:08.591", "fingerprint" : "3ec26bd4b3db34a12f0a5689ba7114c1cc33fff02e74198f8b08133079859ceb", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/TheNielsenCompany/3743990013618937-bilingual-spanish-field-service-technician", "externalId" : "3743990013618937", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Colorado Springs", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8339578,-104.8253480" } ], "locationText" : "Colorado Springs, Colorado, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceLevel" : "not-applicable", "remoteFriendly" : false, "rawDescription" : "At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. As a Nielsen Field Service Technician, you will establish and maintain long term relationships with assigned Nielsen Families/Households while installing Nielsen measurement equipment in newly assigned Nielsen Families/Households. Candidates must be Fluent in Spanish reside in the Colorado Springs area to be considered for this position. ## Qualifications What are the Qualifications: * Must be able to read and write in English * Ability to bend and lift television sets. * Some technical skills which may include: previous experience with consumer electronics, software systems, and networking knowledge. * Superior customer service skills. * Organizational and time management skills. * Identify problems and troubleshoot data/equipment. * Minimum High School Diploma/GED OR 2+ years equivalent work experience. * Must have a valid Driver’s License. The associate must be willing and able (with or without reasonable accommodation) to be outside, in all weather conditions, year-round going door-to-door into people’s homes. * Be able to navigate stairs, elevators, walkways and driveways (paved and unpaved) and a wide variety of entrances into people’s homes. * Willing and able to interact with people for several hours in their home - regardless of the location or condition of their home, this includes, but is not limited to homes that may contain pets, dust, plants, odors or other irritants of any kind, as well as be in various states of cleanliness or disarray. Physical Requirements: * Travel Locally for up to 50% of the time * Driving for up to 8 hours per day * Standing for up to 6 hours per day * Kneeling for up to 2 hours per day * Ability to climb stairs * Ability to walk half of a mile * Ability to work in all seasons and inclement weather * Ability to lift up to 30lbs ## Additional Information Enabling your best to power a better media future. Holistic Rewards: We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility. Compensation Transparency: The posted base salary range is a reasonable estimate that may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives. Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class. Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a [nielsen.com](http://nielsen.com/) domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @[nielsen.com](http://nielsen.com/) address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.", "summaryDescription" : "Bilingual Spanish Field Service Technician at The Nielsen Company", "postedDate" : "2026-06-15T14:29:32.000", "createdAt" : "2026-06-15T23:54:29.524", "lastUpdated" : "2026-06-16T07:42:08.591", "ingestTimestamp" : "2026-06-15T23:54:29.524", "mongoId" : "6a306a43f292fd229cfcbbd5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30589af292fd229cf43691", "title" : "Bilingual Spanish Field Service Technician", "company" : "The Nielsen Company", "industry" : "Broadcast Media", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Mid-level Bilingual Spanish Field Service Technician in Colorado Springs, adjusted for the Media industry and company size." }, "location" : "Colorado Springs, CO, United States", "locations" : [ "Colorado Springs", "CO", "United States" ], "timestamp" : "2026-06-16T08:55:16.187", "fingerprint" : "ec74727488fad7de64a089c47da9dc41b6a771cda0b692754f5e9f21be13a148", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/TheNielsenCompany/3743990013618937-bilingual-spanish-field-service-technician", "externalId" : "3743990013618937", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Colorado Springs", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8339578,-104.8253480" } ], "locationText" : "Colorado Springs, Colorado, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceLevel" : "not-applicable", "remoteFriendly" : false, "rawDescription" : "At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. As a Nielsen Field Service Technician, you will establish and maintain long term relationships with assigned Nielsen Families/Households while installing Nielsen measurement equipment in newly assigned Nielsen Families/Households. Candidates must be Fluent in Spanish reside in the Colorado Springs area to be considered for this position. ## Qualifications What are the Qualifications: * Must be able to read and write in English * Ability to bend and lift television sets. * Some technical skills which may include: previous experience with consumer electronics, software systems, and networking knowledge. * Superior customer service skills. * Organizational and time management skills. * Identify problems and troubleshoot data/equipment. * Minimum High School Diploma/GED OR 2+ years equivalent work experience. * Must have a valid Driver’s License. The associate must be willing and able (with or without reasonable accommodation) to be outside, in all weather conditions, year-round going door-to-door into people’s homes. * Be able to navigate stairs, elevators, walkways and driveways (paved and unpaved) and a wide variety of entrances into people’s homes. * Willing and able to interact with people for several hours in their home - regardless of the location or condition of their home, this includes, but is not limited to homes that may contain pets, dust, plants, odors or other irritants of any kind, as well as be in various states of cleanliness or disarray. Physical Requirements: * Travel Locally for up to 50% of the time * Driving for up to 8 hours per day * Standing for up to 6 hours per day * Kneeling for up to 2 hours per day * Ability to climb stairs * Ability to walk half of a mile * Ability to work in all seasons and inclement weather * Ability to lift up to 30lbs ## Additional Information Enabling your best to power a better media future. Holistic Rewards: We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility. Compensation Transparency: The posted base salary range is a reasonable estimate that may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives. Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class. Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a [nielsen.com](http://nielsen.com/) domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @[nielsen.com](http://nielsen.com/) address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.", "summaryDescription" : "Bilingual Spanish Field Service Technician at The Nielsen Company", "postedDate" : "2026-06-15T14:29:32.000", "createdAt" : "2026-06-15T23:42:36.596", "lastUpdated" : "2026-06-16T08:55:16.187", "ingestTimestamp" : "2026-06-15T23:42:36.596", "mongoId" : "6a30589af292fd229cf43691", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306a43f292fd229cfcbbd6", "title" : "Bilingual Spanish Field Service Technician", "company" : "The Nielsen Company", "industry" : "Broadcast Media", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Bilingual Spanish Field Service Technician in New Haven, CT, adjusted for the media industry and company size." }, "location" : "New Haven, CT, United States", "locations" : [ "New Haven", "CT", "United States" ], "timestamp" : "2026-06-16T10:15:14.139", "fingerprint" : "e6d3b6f7da870e95adae0098add08f9220bcf4aaf65270ea0d264aeff296364d", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/TheNielsenCompany/3743990013618896-bilingual-spanish-field-service-technician", "externalId" : "3743990013618896", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New Haven", "state" : "Connecticut", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.3082138,-72.9250518" } ], "locationText" : "New Haven, Connecticut, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceLevel" : "not-applicable", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. As a Nielsen Field Service Technician, you will establish and maintain long term relationships with assigned Nielsen Families/Households while installing Nielsen measurement equipment in newly assigned Nielsen Families/Households. Candidates must be Fluent in Spanish reside in the Hartford area to be considered for this position. ## Qualifications What are the Qualifications: * Must be able to read and write in English * Ability to bend and lift television sets. * Some technical skills which may include: previous experience with consumer electronics, software systems, and networking knowledge. * Superior customer service skills. * Organizational and time management skills. * Identify problems and troubleshoot data/equipment. * Minimum High School Diploma/GED OR 2+ years equivalent work experience. * Must have a valid Driver’s License. The associate must be willing and able (with or without reasonable accommodation) to be outside, in all weather conditions, year-round going door-to-door into people’s homes. * Be able to navigate stairs, elevators, walkways and driveways (paved and unpaved) and a wide variety of entrances into people’s homes. * Willing and able to interact with people for several hours in their home - regardless of the location or condition of their home, this includes, but is not limited to homes that may contain pets, dust, plants, odors or other irritants of any kind, as well as be in various states of cleanliness or disarray. Physical Requirements: * Travel Locally for up to 50% of the time * Driving for up to 8 hours per day * Standing for up to 6 hours per day * Kneeling for up to 2 hours per day * Ability to climb stairs * Ability to walk half of a mile * Ability to work in all seasons and inclement weather * Ability to lift up to 30lbs ## Additional Information Enabling your best to power a better media future. Holistic Rewards: We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility. Compensation Transparency: The posted base salary range is a reasonable estimate that may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives. Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class. Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a [nielsen.com](http://nielsen.com/) domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @[nielsen.com](http://nielsen.com/) address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.", "summaryDescription" : "Bilingual Spanish Field Service Technician at The Nielsen Company", "postedDate" : "2026-06-15T14:25:26.000", "createdAt" : "2026-06-16T00:19:47.311", "lastUpdated" : "2026-06-16T10:15:14.139", "ingestTimestamp" : "2026-06-16T00:19:47.311", "mongoId" : "6a306a43f292fd229cfcbbd6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30589af292fd229cf43694", "title" : "Bilingual Spanish Field Service Technician", "company" : "The Nielsen Company", "industry" : "Broadcast Media", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Bilingual Spanish Field Service Technician in New Haven, CT, adjusted for the media industry and company size." }, "location" : "New Haven, CT, United States", "locations" : [ "New Haven", "CT", "United States" ], "timestamp" : "2026-06-16T06:15:30.174", "fingerprint" : "51527af66dc5353e32883f7cde14594e947cdf09686cd07bd90d59c8952bf815", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/TheNielsenCompany/3743990013618896-bilingual-spanish-field-service-technician", "externalId" : "3743990013618896", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New Haven", "state" : "Connecticut", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.3082138,-72.9250518" } ], "locationText" : "New Haven, Connecticut, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceLevel" : "not-applicable", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. As a Nielsen Field Service Technician, you will establish and maintain long term relationships with assigned Nielsen Families/Households while installing Nielsen measurement equipment in newly assigned Nielsen Families/Households. Candidates must be Fluent in Spanish reside in the Hartford area to be considered for this position. ## Qualifications What are the Qualifications: * Must be able to read and write in English * Ability to bend and lift television sets. * Some technical skills which may include: previous experience with consumer electronics, software systems, and networking knowledge. * Superior customer service skills. * Organizational and time management skills. * Identify problems and troubleshoot data/equipment. * Minimum High School Diploma/GED OR 2+ years equivalent work experience. * Must have a valid Driver’s License. The associate must be willing and able (with or without reasonable accommodation) to be outside, in all weather conditions, year-round going door-to-door into people’s homes. * Be able to navigate stairs, elevators, walkways and driveways (paved and unpaved) and a wide variety of entrances into people’s homes. * Willing and able to interact with people for several hours in their home - regardless of the location or condition of their home, this includes, but is not limited to homes that may contain pets, dust, plants, odors or other irritants of any kind, as well as be in various states of cleanliness or disarray. Physical Requirements: * Travel Locally for up to 50% of the time * Driving for up to 8 hours per day * Standing for up to 6 hours per day * Kneeling for up to 2 hours per day * Ability to climb stairs * Ability to walk half of a mile * Ability to work in all seasons and inclement weather * Ability to lift up to 30lbs ## Additional Information Enabling your best to power a better media future. Holistic Rewards: We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility. Compensation Transparency: The posted base salary range is a reasonable estimate that may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives. Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class. Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a [nielsen.com](http://nielsen.com/) domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @[nielsen.com](http://nielsen.com/) address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.", "summaryDescription" : "Bilingual Spanish Field Service Technician at The Nielsen Company", "postedDate" : "2026-06-15T14:25:26.000", "createdAt" : "2026-06-15T23:35:08.703", "lastUpdated" : "2026-06-16T06:15:30.174", "ingestTimestamp" : "2026-06-15T23:35:08.703", "mongoId" : "6a30589af292fd229cf43694", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305172f292fd229cf0093f", "title" : "Administrative Assistant (Bilingual in Mandarin)", "company" : "YQN", "industry" : "Logistics", "salary" : { "min" : 18.0, "max" : 20.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Buford, Georgia, United States", "locations" : [ "Buford", "Georgia", "United States", "Fontana", "California", "United States" ], "timestamp" : "2026-06-16T08:12:56.599", "fingerprint" : "8a8eb173a795141462df4412b492e3782cbf2c64d1427558d76796401371f164", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/yqn/jobs/4286103009", "externalId" : "4286103009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Buford", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1206564,-84.0043513" } ], "locationText" : "Buford, Georgia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Associate's", "experienceMinYears" : 1, "technicalSkills" : "Microsoft Office, Excel, Word, Outlook", "professionalSkills" : [ "Data entry", "Filing", "Record keeping", "Inventory management", "Shipment scheduling", "Office supplies management", "Facility needs management", "Compliance with procedures" ], "hardSkillsList" : [ "Bilingual Mandarin" ], "hardSkills" : [ { "name" : "Bilingual Mandarin", "level" : "intermediate" } ], "majorSkills" : "Logistics documentation, Inventory records, Shipment scheduling", "majorSkillsList" : [ "Logistics documentation", "Inventory records", "Shipment scheduling" ], "coreResponsibilities" : "Provide administrative support, Enter data, File documents, Maintain records, Prepare shipping documentation, Prepare receiving documentation, Monitor inventory records, Update inventory records, Coordinate with logistics teams, Coordinate with carriers, Coordinate with suppliers, Support HR functions, Handle onboarding paperwork, Handle timekeeping, Handle attendance records, Handle office supplies, Handle equipment, Handle facility needs, Assist in compliance", "teamCollaboration" : "Coordinate with internal teams", "domainKnowledge" : "International logistics; FCL; LCL; Air freight; Rail service; Trucking; Customs clearance; Warehousing; Cargo insurance; Bulk cargo service; Port of destination services; Cross-border supply chain", "domainList" : [ "international-logistics", "fcl", "lcl", "air-freight", "rail-service", "trucking", "customs-clearance", "warehousing", "cargo-insurance", "bulk-cargo-service", "port-of-destination-services", "cross-border-supply-chain" ], "domainSpecificKnowledge" : [ "International logistics", "FCL", "LCL", "Air freight", "Rail service", "Trucking", "Customs clearance", "Warehousing", "Cargo insurance", "Bulk cargo service", "Port of destination services", "Cross-border supply chain" ], "toolProficiency" : [ "WMS", "ERP" ], "documentationSkills" : "Logistics documentation", "specialRequirements" : "Fast-paced environment", "qualificationsBasic" : "1 year administrative experience, 1 year warehouse experience, 1 year logistics experience, English communication skills, Chinese communication skills", "qualificationsPreferred" : "Associate's degree preferred, Bachelor's degree preferred, Warehouse Management Systems experience a plus, ERP experience a plus", "workSiteFlexibility" : "Onsite", "rawDescription" : "About us: YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc. We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight’ is the mission of YQN. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc. We are seeking a detail-oriented and proactive bilingual Administrative Assistant to support our warehouse operations. This role will play a key part in ensuring smooth daily operations by handling administrative tasks, coordinating with internal teams, and assisting with inventory and logistics documentation. Key Responsibilities: - Provide administrative support to warehouse management, including data entry, filing, and maintaining records. - Assist with preparing shipping/receiving documentation (BOLs, invoices, packing lists). - Monitor and update inventory records in warehouse management systems (WMS/ERP). - Coordinate with logistics teams, carriers, and suppliers on shipment scheduling. - Support HR functions for the warehouse, such as onboarding paperwork, timekeeping, and attendance records. - Handle office supplies, equipment, and basic facility needs for the warehouse office. - Assist in compliance with safety, quality, and operational procedures. Qualifications: Associate’s or Bachelor’s degree preferred. At least 1 year of administrative or warehouse/logistics experience preferred. Strong computer skills, especially Microsoft Office (Excel, Word, Outlook). Experience with Warehouse Management Systems (WMS) or ERP is a plus. Excellent organizational skills and attention to detail. Strong communication skills in both English and Chinese are required Ability to work in a fast-paced warehouse environment. Job Type: Full-time Pay rate: $18-$20/hr Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance", "summaryDescription" : "Administrative Assistant (Bilingual in Mandarin) at YQN. Skills: Logistics documentation, Inventory records, Shipment scheduling. Provide administrative support. Enter data", "postedDate" : "2026-06-15T23:21:54.255", "createdAt" : "2026-06-15T23:21:54.255", "lastUpdated" : "2026-06-16T08:12:56.599", "ingestTimestamp" : "2026-06-15T23:21:54.255", "mongoId" : "6a305172f292fd229cf0093f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryAnnualMax" : 41600, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Bilingual Mandarin", "Logistics documentation", "Inventory records", "Shipment scheduling", "Data entry", "Filing", "Record keeping", "Inventory management", "Office supplies management", "Facility needs management", "Compliance with procedures", "International logistics", "FCL", "LCL", "Air freight", "Rail service", "Trucking", "Customs clearance", "Warehousing", "Cargo insurance", "Bulk cargo service", "Port of destination services", "Cross-border supply chain", "WMS", "ERP" ], "skillCount" : 25, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8d8874d8ee00a0979470", "title" : "Bilingual Inbound Client Engagement Specialist (English/Spanish)", "company" : "Positive Development", "industry" : "Operations", "salary" : { "min" : 60000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T05:22:11.197", "fingerprint" : "ab952d21f6c731eefbe725ecb7246396cd99085d02c419bece09e44224769653", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/positive-development/abe30a9b-3ab5-49f3-9ce3-a72bd2493a2c/application", "externalId" : "abe30a9b-3ab5-49f3-9ce3-a72bd2493a2c", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "technicalSkills" : "CRM systems, Intake platforms, Workflow management tools, Electronic health records", "professionalSkills" : [ "Client engagement", "Care coordination", "Lead conversion", "Demand management", "Data quality", "Process refinement" ], "hardSkillsList" : [ "Qualification criteria application", "Information collection", "Information validation", "System entry", "Pipeline maintenance", "Data accuracy maintenance", "Outreach tracking", "Outcome tracking", "Conversion status tracking", "Referral source tracking", "Non-conversion reason tracking" ], "softSkillsList" : [ "Clarity" ], "hardSkills" : [ { "name" : "Qualification criteria application", "level" : "intermediate" }, { "name" : "Information collection", "level" : "intermediate" }, { "name" : "Information validation", "level" : "intermediate" }, { "name" : "System entry", "level" : "intermediate" }, { "name" : "Pipeline maintenance", "level" : "intermediate" }, { "name" : "Data accuracy maintenance", "level" : "intermediate" }, { "name" : "Outreach tracking", "level" : "intermediate" }, { "name" : "Outcome tracking", "level" : "intermediate" }, { "name" : "Conversion status tracking", "level" : "intermediate" }, { "name" : "Referral source tracking", "level" : "intermediate" }, { "name" : "Non-conversion reason tracking", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Clarity" } ], "majorSkills" : "Client engagement, Inbound queue management, Lead qualification, Client onboarding", "majorSkillsList" : [ "Client engagement", "Inbound queue management", "Lead qualification", "Client onboarding" ], "coreResponsibilities" : "Manage inbound inquiry queue, Conduct outbound outreach, Apply qualification criteria, Convert qualified leads, Monitor inbound queue health, Minimize lead leakage, Minimize response delays, Escalate high priority leads, Collect preliminary information, Validate preliminary information, Ensure accurate system entry, Provide warm handoffs, Maintain clean pipelines, Ensure qualified families enter intake, Maintain high data accuracy, Track outreach attempts, Track contact outcomes, Track conversion status, Track referral sources, Track reasons for non conversion, Identify patterns in lead drop off, Identify patterns in disqualification, Identify patterns in delays, Surface insights to Director, Adhere to service-level expectations", "teamCollaboration" : "Handoffs to Intake Coordinators; Support Intake Coordinators", "domainKnowledge" : "Healthcare intake processes; Behavioral health; Developmental services; Care coordination; Payer requirements; Authorization processes; Eligibility processes; Autistic individuals support; Therapeutic settings", "domainList" : [ "healthcare-intake-processes", "behavioral-health", "developmental-services", "care-coordination", "payer-requirements", "authorization-processes", "eligibility-processes", "autistic-individuals-support", "therapeutic-settings" ], "domainSpecificKnowledge" : [ "Healthcare intake processes", "Behavioral health", "Developmental services", "Care coordination", "Payer requirements", "Authorization processes", "Eligibility processes", "Autistic individuals support", "Therapeutic settings" ], "toolProficiency" : [ "CRM", "EHR" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "System entry; Client documentation", "outcomesObjectives" : "Qualified lead conversion; Responsiveness; Throughput; Reduced drop-off; Reduced backlog; Reduced leakage; Response time; Conversion rate from inquiry to intake; Data quality", "qualificationsBasic" : "3+ years experience in healthcare, behavioral health, developmental services, care coordination, or client engagement roles, Experience working within large, multi-site systems or complex operational environments, Demonstrated success managing very high-volume inbound queues, competing priorities, and rapid turnaround expectations, Understanding of healthcare intake processes, documentation requirements, referral coordination and insurance workflows, Excellent verbal and written communication ability, High proficiency with CRM systems, intake platforms, and workflow management tools, Organizational skills with keen attention to detail and accuracy", "qualificationsPreferred" : "Experience supporting autistic individuals or families in developmental, behavioral health, or therapeutic settings, Knowledge of payer requirements, authorizations, and eligibility processes in healthcare or human services, Experience working in a growing or evolving organization where processes are being continuously refined", "remoteFriendly" : true, "rawDescription" : "Position Title: Bilingual Inbound Client Engagement Specialist (English/Spanish) Reports To: Director, Client Engagement Schedule: Monday-Friday 10AM-7PM Central Time Job Type: Full-Time, Salary $60-$65k + Benefits Only considering candidates located in central and mountain time - all other time zones will be rejected. Position Summary: The Inbound Client Engagement Specialist is responsible for managing Positive Development’s inbound client inquiry queue and supporting the intake process with a strong emphasis on qualified lead conversion, responsiveness, and throughput. This role serves as a critical operational bridge between initial inquiry and full intake processing, ensuring that interested and eligible families are promptly engaged, guided, and converted into active intake workflows. The Specialist owns real-time inbound demand management—prioritizing inquiries, making timely outbound outreach, qualifying leads, reducing drop‑off, and ensuring clean handoffs to Intake Coordinators for full onboarding. Success in this role is measured by response time, conversion rate from inquiry to intake, data quality, and reduced backlog or leakage in the inbound funnel. This is a fast‑paced, execution‑heavy role requiring strong judgment, urgency, and comfort operating in high‑volume environments while maintaining warmth, clarity, and professionalism with families and referral sources. The Inbound Client Engagement Specialist must quickly build trust with families and referring providers, clearly articulate Positive Development’s model, screen and help families understand next steps. Key Responsibilities: • Actively manage the inbound inquiry queue across phone, email, web forms, and referral channels, ensuring timely first contact with all new families. • Conduct prompt outbound outreach to qualified inquiries to confirm interest, screen for service fit, and guide families into the intake process. • Apply consistent qualification criteria to determine readiness, eligibility, and next steps for each inquiry. • Convert qualified leads into active intakes by clearly articulating service value, setting expectations, and removing barriers to engagement. • Monitor inbound queue health, aging, and follow-up cadence to minimize lead leakage and response delays. • Escalate high priority or time sensitive leads as needed to ensure timely processing. • Collect and validate preliminary information required to initiate intake (demographics, referral source, presenting need, insurance basics). • Ensure accurate and complete system entry before handoff to Intake Coordinators. • Provide warm, structured handoffs to Intake Coordinators, including clear documentation of client status, urgency, and outstanding needs. • Support Intake Coordinators by maintaining clean pipelines and ensuring only qualified families enter full intake workflows. • Maintain high data accuracy across CRM and electronic health records (EHRs). • Track outreach attempts, contact outcomes, conversion status, referral sources, and reasons for non conversion. • Identify patterns in lead drop off, disqualification, or delays and surface insights to the Director of Client Engagement. • Adhere to defined service-level expectations for response time, documentation, and follow-up. Qualifications: • 3+ years of experience in healthcare, behavioral health, developmental services, care coordination, or client engagement roles. • Experience working within large, multi-site systems or complex operational environments. • Demonstrated success managing very high-volume inbound queues, competing priorities, and rapid turnaround expectations. • Strong understanding of healthcare intake processes, documentation requirements, referral coordination and insurance workflows. • Excellent verbal and written communication skills; ability to communicate with empathy, professionalism, and clarity. • High proficiency with CRM systems, intake platforms, and workflow management tools. • Strong organizational skills with keen attention to detail and accuracy. • Experience supporting autistic individuals or families in developmental, behavioral health, or therapeutic settings is preferred. • Knowledge of payer requirements, authorizations, and eligibility processes in healthcare or human services. • Experience working in a growing or evolving organization where processes are being continuously refined. About Positive Development: Positive Development is the leading provider of developmental autistic services, committed to expanding access to high-quality, evidence-based care. We are focused on scaling our model, improving clinical outcomes, and optimizing our workforce to deliver exceptional client experiences. ", "summaryDescription" : "Bilingual Inbound Client Engagement Specialist (English/Spanish) at Positive Development. Skills: Client engagement, Inbound queue management, Lead qualification, Client onboarding. Manage inbound inquiry queue. Conduct outbound outreach", "createdAt" : "2026-06-14T21:50:10.241", "lastUpdated" : "2026-06-16T05:22:11.197", "ingestTimestamp" : "2026-06-14T21:50:10.241", "mongoId" : "6a2c8d8874d8ee00a0979470", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 60000, "salaryAnnualMax" : 65000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Qualification criteria application", "Information collection", "Information validation", "System entry", "Pipeline maintenance", "Data accuracy maintenance", "Outreach tracking", "Outcome tracking", "Conversion status tracking", "Referral source tracking", "Non-conversion reason tracking", "Clarity", "Client engagement", "Inbound queue management", "Lead qualification", "Client onboarding", "Care coordination", "Lead conversion", "Demand management", "Data quality", "Process refinement", "Healthcare intake processes", "Behavioral health", "Developmental services", "Payer requirements", "Authorization processes", "Eligibility processes", "Autistic individuals support", "Therapeutic settings", "CRM", "EHR" ], "skillCount" : 31, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3058cdf292fd229cf44257", "title" : "DOT Compliance and Administrative Support Specialist", "company" : "Terrestris Global Solutions", "industry" : "Logistics", "salary" : { "min" : 42500.0, "max" : 57500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level DOT Compliance and Administrative Support Specialist in Springfield, United States, adjusted for the logistics industry and company size." }, "location" : "Springfield, VA", "locations" : [ "Springfield", "VA" ], "timestamp" : "2026-06-16T06:39:02.929", "fingerprint" : "b8239b6ecf8f70222f023e1f1862ec0dea93b32be5a0c69dab7fdd1c53e5352e", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://terrestris-global-solutions.breezy.hr/p/820c373f6c0301-dot-compliance-and-administrative-support-specialist", "externalId" : "820c373f6c0301", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Springfield", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.7749935,-77.1803819" } ], "locationText" : "Springfield, Virginia, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Support vehicle fleet operations, Support operations", "domainKnowledge" : "DOT compliance", "domainList" : [ "dot-compliance" ], "domainSpecificKnowledge" : [ "DOT compliance" ], "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a DOT Compliance and Administrative Support Specialist to join our corporate staff to support our growing vehicle fleet and operations. This is", "summaryDescription" : "DOT Compliance and Administrative Support Specialist at Terrestris Global Solutions. Support vehicle fleet operations. Support operations", "createdAt" : "2026-06-15T22:12:36.424", "lastUpdated" : "2026-06-16T06:39:02.929", "ingestTimestamp" : "2026-06-15T22:12:36.424", "mongoId" : "6a3058cdf292fd229cf44257", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42500, "salaryAnnualMax" : 57500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "DOT compliance" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2d8c7874d8ee00a0c2d68a", "title" : "Bilingual (English/Spanish) Client Support Representative", "company" : "The Ward Law Group, PL", "industry" : "Legal Services", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Bilingual Client Support Representative in Miami Lakes, FL, adjusted for the legal industry." }, "location" : "Miami Lakes, FL, United States", "locations" : [ "Miami Lakes", "FL", "United States" ], "timestamp" : "2026-06-16T01:54:58.424", "fingerprint" : "1064bca24173a50a10098a5e967b5bcfb4e87f6f23750593d60967188ebe50a7", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/TheWardLawGroupPL/744000131998145-bilingual-english-spanish-client-support-representative", "externalId" : "744000131998145", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Miami Lakes", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.9087056,-80.3086619" } ], "locationText" : "Miami Lakes, Florida, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Multi-line phone system", "professionalSkills" : [ "Client experience", "Front office operations", "Call management", "Client communication", "Administrative functions", "Case management", "Office coordination", "Hospitality services" ], "hardSkillsList" : [ "Visitor logging", "Document processing", "Mail distribution", "Filing", "Scanning", "Faxing", "Document organization", "Beverage stocking" ], "hardSkills" : [ { "name" : "Visitor logging", "level" : "intermediate" }, { "name" : "Document processing", "level" : "intermediate" }, { "name" : "Mail distribution", "level" : "intermediate" }, { "name" : "Filing", "level" : "intermediate" }, { "name" : "Scanning", "level" : "intermediate" }, { "name" : "Faxing", "level" : "intermediate" }, { "name" : "Document organization", "level" : "intermediate" }, { "name" : "Beverage stocking", "level" : "intermediate" } ], "majorSkills" : "Client support, Client communication, Administrative support", "majorSkillsList" : [ "Client support", "Client communication", "Administrative support" ], "coreResponsibilities" : "Serve as first point of contact, Greet clients and visitors, Ensure clients feel comfortable, Maintain positive office environment, Conduct client feedback interactions, Conduct client exit interactions, Maintain visitor logs, Document client interactions, Document vendor interactions, Answer incoming calls, Screen incoming calls, Route incoming calls, Manage high volume calls, Provide callers with information, Direct inquiries to appropriate department, Direct inquiries to team member, Respond to client inquiries, Respond to service concerns, Assist with resolving client concerns, Escalate matters when appropriate, Maintain documentation of phone calls, Maintain documentation of messages, Maintain documentation of client communications, Upload incoming documents, Process incoming documents, Upload faxes, Process faxes, Upload returned mail, Process returned mail, Upload correspondence, Process correspondence, Receive deliveries, Distribute mail, Distribute packages, Assist with copying, Assist with scanning, Assist with filing, Assist with faxing, Assist with document organization, Support conference room scheduling, Support office coordination needs, Maintain accurate records, Complete administrative tasks, Maintain reception area organization, Maintain reception area cleanliness, Maintain lobby organization, Maintain lobby cleanliness, Maintain conference room organization, Maintain conference room cleanliness, Maintain common area organization, Maintain common area cleanliness, Ensure beverage stations are stocked, Ensure hospitality areas are stocked, Provide refreshments for clients, Provide refreshments for vendors, Provide refreshments for visitors, Provide hospitality services for clients, Provide hospitality services for vendors, Provide hospitality services for visitors, Monitor office supplies, Notify management of restocking needs, Support office presentation, Support office professionalism", "teamCollaboration" : "Collaborative team setting; Internal team members", "domainKnowledge" : "Personal injury law firm", "domainList" : [ "personal-injury-law-firm" ], "domainSpecificKnowledge" : [ "Personal injury law firm" ], "toolProficiency" : [ "Case management system" ], "communicationSkills" : "Client communication; Call management", "documentationSkills" : "Maintain accurate documentation; Maintain accurate records", "qualificationsBasic" : "5+ years client support experience, Bilingual English/Spanish required", "qualificationsPreferred" : "Customer service skills, Professionalism, Attention to detail, Ability to multitask, Client-focused, Outgoing, Highly organized, Comfortable managing high volume calls, Comfortable managing high volume visitors, Comfortable managing administrative responsibilities, Maintain exceptional service standards, Maintain professionalism", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Ward Law Group, recognized as one of the Best Places to Work for consecutive years, is where your work truly matters. We serve our community with compassion and excellence, empowering our employees to deliver real results for our clients. We foster a collaborative, innovative, and high-accountability environment where each team member contributes to meaningful outcomes. Our culture values faith, accountability, leadership, loyalty, and service — to our clients, teammates, and community. Join a firm where professional growth meets purpose and where every role contributes directly to life-changing client results. Headquartered in Miami Lakes, with offices in Manhattan and Orlando, The Ward Law Group is expanding nationally, with upcoming locations in New Jersey and Texas. This is a fully on-site position Monday - Friday at our office in Miami Lakes, FL Role Overview The Client Support Representative plays a critical role in delivering an exceptional client experience by serving as the first point of contact for clients, vendors, and visitors both in person and over the phone. This position is responsible for ensuring professional, responsive, and welcoming interactions while supporting front office operations, call management, client communication, and administrative functions. The Client Support Representative serves as a key resource for clients and internal team members by managing incoming communications, maintaining accurate documentation, coordinating visitor experiences, and ensuring efficient front desk operations. This role requires strong customer service skills, professionalism, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate is client-focused, outgoing, highly organized, and comfortable managing a high volume of calls, visitors, and administrative responsibilities while maintaining exceptional service standards and professionalism. Key Responsibilities * Client Experience & Front Desk Operations * Serve as the first point of contact for clients, vendors, and visitors entering the office * Greet clients and visitors in a professional, welcoming, and courteous manner * Ensure clients feel comfortable, informed, and supported during their visit * Maintain a positive and professional office environment that reflects the firm's service standards * Conduct client feedback and exit interactions as assigned to support continuous service improvement * Maintain accurate visitor logs and document client and vendor interactions within the case management system * Call Management & Client Communication * Answer, screen, and route incoming calls through a multi-line phone system * Manage a high volume of incoming calls while maintaining professionalism and responsiveness * Provide callers with accurate information and direct inquiries to the appropriate department or team member * Respond to client inquiries and service-related concerns in a timely and professional manner * Assist with resolving client concerns and escalating matters when appropriate * Maintain accurate documentation of phone calls, messages, and client communications within the case management system * Administrative Support & Office Coordination * Upload and process incoming documents, faxes, returned mail, and other correspondence within the case management system * Receive and distribute deliveries, mail, and packages to the appropriate team members * Assist with administrative and clerical tasks including copying, scanning, filing, faxing, and document organization * Support conference room scheduling and office coordination needs as assigned * Maintain accurate records and ensure administrative tasks are completed in a timely manner * Office Presentation & Hospitality * Maintain organization and cleanliness of the reception area, lobby, conference rooms, and common areas * Ensure beverage stations and hospitality areas remain stocked and presentable * Assist with providing refreshments and hospitality services for clients, vendors, and visitors * Monitor office supplies and notify management of restocking needs * Support the overall presentation and professionalism of the office environment Work Environment * Fast-paced, client-service focused personal injury law firm environment * Collaborative team setting with strong accountability and communication expectations * Requires the ability to multitask, prioritize responsibilities, and manage a high volume of calls and visitor interactions * Front-facing role requiring professionalism, responsiveness, organization, and attention to detail * Requires consistent interaction with clients, vendors, visitors, and internal team members ## Qualifications * Previous experience in Customer Service, Reception, Front Desk, Client Relations, or Administrative Support preferred * Experience handling high-volume phone communications and client interactions * Strong customer service and interpersonal communication skills * Strong written and verbal communication skills * Ability to manage multiple priorities in a fast-paced environment * Strong organizational skills and attention to detail * Ability to remain professional and composed while handling client concerns * Proficiency with computers, Microsoft Office, and case management software * Reliable attendance, professionalism, and accountability * Fluency in both English and Spanish Preferred Qualifications * Experience working within a Plaintiff Personal Injury law firm * Experience using Litify (Salesforce) or other legal case management systems * Experience in a receptionist, client support, or customer service-focused role ## Additional Information Your talent, skills and experience will be rewarded with a competitive compensation package. * Paid Time Off: All employees who work 30 hours per week and above qualify for Paid Time Off. You will accrue a total of 3.08 hours per pay period for a total of two (2) weeks per year. * Health Benefits: All employees who work 30 hours per week and above will be eligible for benefits starting on the 1st day of the month following their start date. The firm covers a fixed amount which typically covers 40 - 65% of the employee premium, depending on the selected plan. The medical insurance plans include options for national coverage and free mental health services. There are also dental plans (with unlimited coverage) and vision plans to choose from at the employee’s expense. * Disability Benefits: All employees who work 30 hours per week will have Short-term and Long-term Disability benefits, paid for by the firm. * Life Insurance: For all employees who work 30 hours per week and above, the firm provides 1X earnings life insurance coverage paid for by the firm. In addition, you will receive a Firm paid accidental death and dismemberment benefit that matches your life insurance coverage. * Supplemental insurance options include Critical Illness, Accident, Cancer, Hospital Confinement Indemnity insurance, Term Life insurance, and Whole life insurance * Retirement: All employees who work 30 hours per week and above qualify for the 401(K) plan. After the employee completes one year of service, the firm will match 100% of the first 3% of employee contributions and 50% on the next 2%, with immediate vesting. The Ward Law Group is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at The Ward Law Group via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from The Ward Law Group HR/Recruitment will be deemed the sole property of The Ward Law Group. No fee will be paid in the event the candidate is hired by The Ward Law Group as a result of the referral or through other means.", "summaryDescription" : "Bilingual (English/Spanish) Client Support Representative at The Ward Law Group, PL. Skills: Client support, Client communication, Administrative support. Serve as first point of contact. Greet clients and visitors", "postedDate" : "2026-06-13T00:08:37.000", "createdAt" : "2026-06-14T19:51:06.048", "lastUpdated" : "2026-06-16T01:54:58.424", "ingestTimestamp" : "2026-06-14T19:51:06.048", "mongoId" : "6a2d8c7874d8ee00a0c2d68a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Visitor logging", "Document processing", "Mail distribution", "Filing", "Scanning", "Faxing", "Document organization", "Beverage stocking", "Client support", "Client communication", "Administrative support", "Client experience", "Front office operations", "Call management", "Administrative functions", "Case management", "Office coordination", "Hospitality services", "Personal injury law firm", "Case management system" ], "skillCount" : 20, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6cbf74d8ee00a091b219", "title" : "Administrative and Customer Support Specialist", "company" : "HealtheConnections", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 62500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Syracuse ", "locations" : [ "Syracuse" ], "timestamp" : "2026-06-15T09:41:31.881", "fingerprint" : "68efb734d64390993858c498d24c3c2ed8f743f7c17ed0ea8814721fbc7cd9e4", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.healtheconnections.org/jobs/?gh_jid=5257248008", "externalId" : "5257248008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Syracuse", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.0481221,-76.1474244" } ], "locationText" : "Syracuse, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "CRM, Ticketing platforms, Customer support platforms", "professionalSkills" : [ "Workflow oversight", "Special project execution", "Customer guidance", "Process management", "Customer onboarding", "Credentialing", "Compliance support", "Customer experience initiatives" ], "hardSkillsList" : [ "Troubleshooting", "System documentation" ], "softSkillsList" : [ "Critical thinking", "Flexibility", "Adaptability" ], "hardSkills" : [ { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "System documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Flexibility" }, { "name" : "Adaptability" } ], "majorSkills" : "Customer support, Customer relationships, Customer retention, Customer satisfaction", "majorSkillsList" : [ "Customer support", "Customer relationships", "Customer retention", "Customer satisfaction" ], "coreResponsibilities" : "Serve as primary point of contact, Handle customer inquiries, Handle service requests, Handle support issues, Deliver exceptional customer experience, Be subject matter expert, Troubleshoot complex issues, Resolve complex issues, Ensure timely follow-up, Ensure timely resolution, Support categorization of tickets, Support triage of tickets, Support escalation of tickets, Support management of tickets, Maintain accurate customer records, Maintain user accounts, Maintain system documentation, Support customer onboarding, Support credentialing, Support compliance, Support customer experience initiatives", "teamCollaboration" : "Work closely with customers; Work closely with team members; Collaborative team environment", "domainKnowledge" : "Health information exchange; Health IT; Healthcare administration", "domainList" : [ "health-information-exchange", "health-it", "healthcare-administration" ], "domainSpecificKnowledge" : [ "Health information exchange", "Health IT", "Healthcare administration" ], "toolProficiency" : [ "CRM", "Ticketing systems", "Business systems" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "System documentation", "problemSolvingSkills" : "Problem-solving; Troubleshooting; Root cause analysis", "qualificationsBasic" : "5+ years customer service, 5+ years customer support, 5+ years client services, Experience with CRM, Experience with ticketing platforms, Experience with customer support platforms, Excellent written communication, Excellent verbal communication, Analytical abilities, Problem-solving abilities, Technical aptitude, Ability to learn applications, Ability to learn systems, Ability to work under pressure, Ability to meet deadlines, Ability to ensure accuracy, Proven ability to follow procedures, Experience working independently, Experience working collaboratively", "qualificationsPreferred" : "Associate's degree in Business, Associate's degree in Communications, Associate's degree in Healthcare Administration, Associate's degree in Information Technology, Equivalent experience strongly preferred, Experience in healthcare, Experience in health information exchange, Experience in health IT, Experience in medical administration, Experience in technical support", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who: HealtheConnections, a respected national leader in providing health information exchange (HIE) services for 26 counties of NYS. What: Hiring an experienced, customer-focused professional to provide advanced support and operational leadership through troubleshooting, workflow oversight, training support, special project execution, and more across HealtheConnections’ technology services. About the Job: In this role, you will use your experience and critical thinking skills to work closely with customers to understand their needs, provide guidance on our systems and services, manage important processes, and serve as a trusted resource. This team supports one of the largest and most multi-faceted health information exchanges in the country and serves as a key resource for both customers and internal teams. Administrative and Customer Support Specialists have varied responsibilities. You will work closely with customers and team members to ensure a high-quality customer experience while supporting onboarding, compliance, customer service operations, and continuous improvement initiatives. Primary Responsibilities: Serve as a primary point of contact for customer inquiries, service requests, and support issues, delivering an exceptional customer experience through phone, email, and tickets Be a subject matter expert for Customer Services processes and how HealtheConnections’ services work. Troubleshoot and resolve complex customer issues while ensuring timely follow-up and resolution. Support the categorization, triage, escalation, and management of customer support tickets using our CRM and other business systems Maintain accurate customer records, user accounts, and system documentation. Support customer onboarding, credentialing, compliance, and customer experience initiatives. Experience Needed: Please send us a cover letter with your application. 5+ years of customer service, customer support, client services, or related experience. Experience with CRM, ticketing, or customer support platforms. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Strong technical aptitude and ability to quickly learn new applications and systems. Ability to work under pressure, meet deadlines, and ensure accuracy. Proven ability to follow established procedures. Experience working independently and collaboratively within a team environment. Experience in healthcare, health information exchange, health IT, medical administration, or a technical support environment is a strong plus. Associate's or higher degree in Business, Communications, Healthcare Administration, Information Technology, or equivalent experience strongly preferred Not sure you meet all qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. You’re a great fit for us if you’re good at… Methodical, detail-oriented tasks Being flexible and adaptable to shifting priorities Following procedures carefully Helping someone get to the root of a problem We’re a great fit for you if you’re looking for… A high-performance, high-energy, collaborative environment. One of the best things about working here is our team. They’re smart, supportive, passionate, and among the best in the business. A dynamic industry. Health information exchange has exciting opportunities on the horizon as the healthcare industry evolves, both within NYS and on the national stage. Strong benefits. We cover the cost of medical insurance for employees along with a full suite of benefits, including 401k matching, generous vacation/holiday time, unlimited sick time, flexibility in work hours and hybrid/remote work, and more. Work that makes a difference in your community. We’re proud to make an impact on the daily lives of health professionals and support improved health outcomes for individuals right here in New York State. We like to say that we’re “casually competent” – we’re not pretentious, but we know our stuff. Our people are talented, our culture is vibrant, and our work is at the top of its class. Even better, our customers genuinely like working with us, and we’ve seen firsthand how what we do has made a positive impact on our community. $48,000-$62,500 is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, and seniority.", "summaryDescription" : "Administrative and Customer Support Specialist at HealtheConnections. Skills: Customer support, Customer relationships, Customer retention, Customer satisfaction. Serve as primary point of contact. 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Executive stakeholders; Operational stakeholders; Clinical stakeholders; Frontline staff", "projectManagementSkills" : [ "Timeline management", "Milestone tracking" ], "domainKnowledge" : "Collaborative Care Model (CoCM); Integrated behavioral health; Health system operations; Primary care integration", "domainList" : [ "collaborative-care-model-cocm", "integrated-behavioral-health", "health-system-operations", "primary-care-integration" ], "domainSpecificKnowledge" : [ "Collaborative Care Model (CoCM)", "Integrated behavioral health", "Health system operations", "Primary care integration" ], "communicationSkills" : "Executive presence; Stakeholder communication", "documentationSkills" : "Workflow documentation", "problemSolvingSkills" : "Manage ambiguity; Build process; Risk resolution", "specialRequirements" : "Quarterly travel required, Reside in Dallas, TX area", "outcomesObjectives" : "Stakeholder alignment and executive sponsorship; Clearly documented workflows; Successful deployment and integration; High engagement and buy-in; Clinical teams prepared and confident; Smooth transition to Account Management; Early indicators of value; Identify potential barriers", "qualificationsBasic" : "3+ years Enterprise onboarding, 3+ years Strategic account management, 3+ years Healthcare implementation, 3+ years M&A integration, 3+ years Health system operations, 3+ years Enterprise account onboarding, 3+ years Strategic account management, 3+ years Health system partnership implementation, 3+ years Cross-functional enterprise program leadership, Experience with complex, multi-stakeholder organizations, Demonstrated success leading cross-functional initiatives, Executive presence and communication skills, Proven ability to manage ambiguity, Proven ability to build process from scratch", "qualificationsPreferred" : "Experience with Collaborative Care Model (CoCM), Integrated behavioral health EHR implementation experience, Experience training clinical teams, Experience partnering with healthcare systems, Experience partnering with large provider groups", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Customer Onboarding Specialist Location: This position is fully remote with quarterly travel required to support new customer implementations, site readiness activities, and in-person onboarding support. Must reside in the Dallas, TX area. The Customer Onboarding Specialist serves as the implementation lead and early partnership quarterback for new evolvedMD customers. This individual is responsible for translating contractual intent into operational reality — guiding customers through onboarding, aligning stakeholders, designing site-specific workflows, and ensuring both customer teams and evolvedMD clinical staff are prepared to successfully deliver care within the Collaborative Care Model (CoCM). This role is primarily implementation-focused, with approximately 65–70% of time dedicated to implementation ownership and workflow execution and 30–35% focused on structured training and readiness activities for both customers and internal clinical teams. Compensation First year compensation $75,000 to $90,000 annually (DOE) Metric driven bonuses $1,200 annual technology allowance 401(k) company match up to 3% Qualifications Required 3+ years of experience in one or more of the following: Enterprise onboarding Strategic account management Healthcare implementation M&A integration Health system operations Enterprise account onboarding Strategic account management Health system partnership implementation Cross-functional enterprise program leadership Experience working with complex, multi-stakeholder organizations. Demonstrated success leading cross-functional initiatives independently. Strong executive presence and communication skills. Proven ability to manage ambiguity and build process from scratch. Preferred Experience with Collaborative Care Model (CoCM) or integrated behavioral health EHR implementation experience (Athena, Epic, Cerner, etc.) Experience training clinical teams Experience partnering with healthcare systems or large provider groups What Success Looks Like Strong stakeholder alignment and executive sponsorship early in the engagement Clearly documented workflows and rules of engagement Successful deployment and integration of evolvedMD clinical team members High engagement and buy-in across practice teams Clinical teams prepared and confident at go-live Smooth transition from onboarding to Account Management Early indicators of clinical, operational, and partnership value and potential barriers Key Responsibilities Customer Implementation & Activation Lead the full implementation lifecycle from contract signature through go-live and stabilization Develop and manage timelines, milestones, and success metrics Facilitate implementation meetings with executive, operational, and clinical stakeholders Establish rules of engagement and communication cadences Identify risks early and proactively drive resolution Ensure customers meet operational, clinical, and billing readiness requirements CoCM Education & Workflow Design Educate customers on CoCM workflows, documentation expectations, and billing requirements Translate requirements into practical frontline workflows Design site-specific workflows aligned with CoCM standards and local operations Ensure alignment across scheduling, referral pathways and behavioral health screening Maintain clear documentation of customer-specific workflows Translate customer workflows into internal guidance for BHMs, Care Coordinators, Clinical Managers, and Psychiatric Consultants Train clinical teams on scheduling, documentation nuances, and communication pathways Ensure teams are prepared to operate confidently on day one Relationship Building & Cross-Functional Coordination Build trusted relationships across executives, clinical leadership, and frontline staff Navigate complex multi-stakeholder environments Partner with Clinical, Operations, Billing, IT, Talent, and Marketing teams Serve as the bridge between customer expectations and internal execution Post-Go-Live Stabilization Support early ramp-up and workflow adoption Identify optimization opportunities and reinforce training Partner with Account Management for transition into long-term ownership Core Competencies Strategic & Analytical: You understand systems, incentives, and stakeholder dynamics. You can quickly assess organizational complexity and build a plan that drives alignment and execution. Enterprise-Ready: You are comfortable engaging C-suite executives while also earning trust from practice managers and frontline staff. You adjust your communication style without losing clarity or authority. Integration-Minded: You may come from M&A integration, enterprise account onboarding, or strategic account management. You understand that the first 60–90 days define the trajectory of the partnership. Builder Mentality: This is a newly scoped role. You will not have another person in the same position to lean on. You are energized by creating structure where it doesn’t yet exist and defining best practices for the future. Value-Driven: You naturally orient conversations around outcomes, ROI, operational impact, and measurable progress—not just task completion. Highly Accountable: You take ownership of results. You are energized by moving a partnership from contract signature to successful activation. You close loops. You drive clarity. You follow through. About Us At evolvedMD, we are leading the integration of behavioral health services in modern primary care. How? We use a uniquely upfront, innovative, and ongoing approach that places our clinicians on site and in person at each of the practices we serve. As one of America’s largest and most seasoned companies dedicated to integration, we fully embed behavioral health managers into a collaborative team. evolvedMD is committed to meeting patients where they are most comfortable: whether that is in person and on site at your practice location or virtual. We offer early, comprehensive, and dedicated care to help patients achieve the best possible behavioral health outcomes. To find out more about what it’s like to work at evolvedMD, visit our Resources and News page at https://www.evolvedmd.com/resources where you can learn about our culture, leaders, innovations, and impact in the community.", "summaryDescription" : "Customer Onboarding Specialist at evolvedMD. Skills: Customer onboarding, Implementation lead, Workflow design. Lead implementation lifecycle. Develop and manage timelines", "postedDate" : "2026-06-14T20:14:18.784", "createdAt" : "2026-06-14T20:14:18.784", "lastUpdated" : "2026-06-16T01:57:06.892", "ingestTimestamp" : "2026-06-14T20:14:18.784", "mongoId" : "6a2c965574d8ee00a098f436", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 90000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Workflow design", "Process building", "Customer onboarding", "Implementation lead", "Account management", "Program leadership", "Workflow execution", "Stakeholder alignment", "Cross-functional initiatives", "Timeline management", "Milestone tracking", "Collaborative Care Model (CoCM)", "Integrated behavioral health", "Health system operations", "Primary care integration" ], "skillCount" : 15, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2ca34874d8ee00a09ab0e4", "title" : "Receptionist (Bilingual English/Spanish)", "company" : "Alma del Mar Charter School", "industry" : "Education", "salary" : { "min" : 35000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Receptionist in New Bedford, MA, adjusted for the Education industry." }, "location" : "New Bedford, MA", "locations" : [ "New Bedford", "MA" ], "timestamp" : "2026-06-15T05:04:34.112", "fingerprint" : "fa992be994167cd35d1b0b83f6e8218015a147c0a8582b773cfeb3240eb86227", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://alma-del-mar-charter-school.breezy.hr/p/e7f97a1653aa-receptionist-bilingual-english-spanish", "externalId" : "e7f97a1653aa", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New Bedford", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.6362152,-70.9342050" } ], "locationText" : "New Bedford, Massachusetts, United States", "employmentType" : "FULL_TIME", "workSiteFlexibility" : "Onsite", "rawDescription" : "About Alma Alma del Mar is a K-8 charter school whose mission is to put every one of our scholars on the path to college and to challenge them to be service-minded leaders. We do this by immersing our scholars in a highly demanding, highly supportive environment where they receive a content–rich ed", "summaryDescription" : "Receptionist (Bilingual English/Spanish) at Alma del Mar Charter School", "createdAt" : "2026-06-14T05:34:29.209", "lastUpdated" : "2026-06-15T05:04:34.112", "ingestTimestamp" : "2026-06-14T05:34:29.209", "mongoId" : "6a2ca34874d8ee00a09ab0e4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c948374d8ee00a098aaf5", "title" : "Bilingual 1st Grade Teacher (Spanish)", "company" : "ACCEL Schools", "industry" : "Education", "salary" : { "min" : 52000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Bilingual 1st Grade Teacher in Columbus, United States, adjusted for the education industry and ACCEL Schools." }, "location" : "Columbus Bilingual West", "locations" : [ "Columbus Bilingual West" ], "certifications" : [ "State of Ohio teaching license" ], "timestamp" : "2026-06-16T04:27:41.675", "fingerprint" : "254a84a19fcadcfb5602d28667a53478c3068cc1b578c64f57ccc182772cf636", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/accelschools/jobs/7770533003", "externalId" : "7770533003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "coreResponsibilities" : "Prepare lesson plans, Modify lesson plans, Differentiate instruction, Maintain student records, Utilize research-based practices, Manage student behavior, Create positive classroom environment, Utilize school approved curricula, Implement school-wide culture expectations, Communicate with families, Meet with families, Incorporate technology skills, Participate in planning activities, Participate in implementation activities, Collaborate with colleagues, Communicate with colleagues, Perform other duties", "teamCollaboration" : "Collaborate with colleagues", "domainKnowledge" : "Bilingual programming", "domainList" : [ "bilingual-programming" ], "domainSpecificKnowledge" : [ "Bilingual programming" ], "communicationSkills" : "Written communication; Verbal communication", "qualificationsBasic" : "Active Ohio teaching license, Bachelor's degree in education, Pass federal and state criminal background checks", "qualificationsPreferred" : "Experience within urban environment", "workSiteFlexibility" : "Onsite", "rawDescription" : "About the Team ACCEL Schools is hiring a highly qualified 1st Grade Teacher at Columbus Bilingual West in Columbus, Ohio dedicated to providing a superior education for all students. We are seeking teachers who are passionate and dedicated to bringing the curriculum to life for each student for the upcoming 2026 - 2027 school year. We want our teachers to be excited to create a positive classroom environment that prioritizes student learning and social-emotional development. Be part of the difference at Columbus Bilingual West! Serving EK-6th grade students, Columbus Bilingual West is a vibrant, language-rich learning community where students build strong verbal and literacy skills. With 40 minutes of daily Spanish instruction and immersive cultural experiences, we celebrate Latino heritage and inspire a lifelong love of learning. Columbus Bilingual West is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: Responsibilities of the Teacher include to- Prepare and deliver lesson plans with the ability to modify accordingly during the school year Differentiate instruction to meet the needs of all students Maintain accurate and complete records of students’ progress and development Utilize research-based best practices in daily planning and classroom instruction Manage student behavior in the classroom Create a positive classroom environment for students to learn in Utilize school approved curricula that reflects the diverse educational, cultural, and linguistic backgrounds of the students Implement school-wide culture expectations and norms Communicate and meet with families regarding the academic and social-emotional growth of their child Incorporate technology skills into daily classroom practice to support learning Participate in the planning and implementation of non-instructional activities, as needed Collaborate and communicate effectively with colleagues Perform other duties as assigned About You: Active and current state of Ohio teaching license in appropriate content area Bachelor’s degree in education or related field High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring Excellent written and verbal communication skills Ability to properly manage confidential information Able to supervise students of various ages in different school settings (playground, cafeteria, etc.) Ability to pass federal and state criminal background checks Experience working within an urban environment About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation The salary range for this position is $41,000 - 49,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. #INDELM", "summaryDescription" : "Bilingual 1st Grade Teacher (Spanish) at ACCEL Schools. Prepare lesson plans. Modify lesson plans", "postedDate" : "2026-06-14T20:12:51.398", "createdAt" : "2026-06-14T20:12:51.398", "lastUpdated" : "2026-06-16T04:27:41.675", "ingestTimestamp" : "2026-06-14T20:12:51.398", "mongoId" : "6a2c948374d8ee00a098aaf5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Bilingual programming", "State of Ohio teaching license" ], "skillCount" : 2, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2cd71e74d8ee00a0a4053c", "title" : "Associate Technical Support Specialist (Spanish Speaking)", "company" : "Hinge Health", "industry" : "Operations", "salary" : { "min" : 18.85, "max" : 31.25, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote US", "locations" : [ "Remote US" ], "timestamp" : "2026-06-16T02:18:40.244", "fingerprint" : "50d5333296f901517e91a759b1ed97df239f21c7c12058e28841a765baebb0dc", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/hinge-health/43586d0c-8278-4734-895c-584f2f4b6bb6/application", "externalId" : "43586d0c-8278-4734-895c-584f2f4b6bb6", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Manage customer relationships, Drive customer retention, Ensure customer satisfaction, Facilitate customer value realization", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "THE OPPORTUNITY Every day, thousands of people begin their Hinge Health journey — and their very first experience with our technology shapes whether they'll stick with a program that can reduce pain by 68% and prevent unnecessary surgeries. As an Associate Technical Support Specialist, you are the frontline advocate who removes technical barriers so our members can focus on what matters: getting better. You'll diagnose hardware and software issues, guide new members through onboarding, and ensure that every interaction reflects the warmth and clinical excellence Hinge Health is known for. If you're energized by solving problems quickly, communicating with empathy, and supporting a mission that transforms lives, this role was made for you. WHAT YOU'LL ACCOMPLISH In your first 3 months: - Develop foundational knowledge of Hinge Health products, common technical challenges, and troubleshooting techniques through structured onboarding and shadowing. - Begin handling member inquiries via phone, email, and chat under guidance, consistently meeting quality and response-time standards. - Build relationships with teammates and cross-functional stakeholders to understand escalation paths and resolution workflows. In your first 6 months: - Independently diagnose, investigate, document, and resolve member problems related to Hinge Health hardware and software products. - Conduct thorough root cause analysis and contribute insights to improve knowledge-base articles and troubleshooting guides. - Consistently meet key organizational metrics for quality, productivity, and member satisfaction. In your first year: - Serve as a reliable resource for peers on complex troubleshooting scenarios, helping elevate the team's collective capability. - Proactively identify recurring technical patterns and recommend process improvements to reduce member friction. - Demonstrate mastery across all support channels, contributing to a best-in-industry member experience. WHO YOU ARE - A Learn-it-all: You approach unfamiliar technical challenges with curiosity and a growth mindset, quickly building expertise in new tools and products. - An Effective Communicator: You convey complex technical information with clarity, warmth, and empathy — whether on a phone call, in an email, or over chat. - Accountable: You take ownership of every member interaction, following through until the issue is fully resolved and the member is set up for success. - Resilient & Adaptable: You thrive in a fast-paced, evolving environment and can juggle multiple tasks simultaneously without losing attention to detail. BASIC REQUIREMENTS - 1+ year of technical troubleshooting, IT help desk, or software/hardware support experience. - Excellent written and verbal communication skills with a member-facing orientation. - Demonstrated ability to multitask across phone, email, and chat queues effectively. - Proficiency in conducting root cause analysis for technical issues and strong analytical/problem-solving skills. - Flexibility with schedule — work hours based on business needs and may include nights and weekends. - Ability to work effectively in a remote environment with excellent punctuality and proactive communication. - Fluency in Spanish (written and verbal) PREFERRED REQUIREMENTS - Experience with customer support tools (e.g., Zoom, Freshdesk, Salesforce). - Familiarity with mobile and/or data management tools (e.g., Mixpanel, JIRA, Tableau, Auth0, Esper MDM). - Healthcare background and/or previous healthcare tech experience, especially at a startup. - Familiarity with PHI/PII compliance standards for healthcare users. - Technical support or logistics experience with medical devices & hardware. - Bilingual (Spanish or French). About Hinge Health At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com/http://www.hingehealth.com What You'll Love About Us - Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live. - Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. - Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. https://www.hingehealth.com/about/personnel-and-candidate-privacy-policy/ Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com http://hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com https://app.ashbyhq.com/admin/organizational-settings/theme#.", "summaryDescription" : "Associate Technical Support Specialist (Spanish Speaking) at Hinge Health. Manage customer relationships. Drive customer retention", "createdAt" : "2026-06-14T21:06:10.011", "lastUpdated" : "2026-06-16T02:18:40.244", "ingestTimestamp" : "2026-06-14T21:06:10.011", "mongoId" : "6a2cd71e74d8ee00a0a4053c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 31, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2cd5f974d8ee00a0a3c9c9", "title" : "Bilingual Family Care Navigator (Spanish)", "company" : "AnswersNow", "industry" : "Operations", "salary" : { "min" : 24.0, "max" : 30.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T21:38:02.295", "fingerprint" : "3265abd4ddf144cda3afcc8dc90fa7c4660b7e3316de4fb09a5583e6da2be5c8", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/AnswersNow/3cbfc915-8a60-499f-b444-acf52d2f6a40/application", "externalId" : "3cbfc915-8a60-499f-b444-acf52d2f6a40", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "technicalSkills" : "Aircall", "professionalSkills" : [ "Client support", "Onboarding", "Customer service", "Sales funnel management", "Trust building", "Task execution", "Document workflows" ], "hardSkillsList" : [ "Insurance eligibility verification", "Benefit articulation" ], "hardSkills" : [ { "name" : "Insurance eligibility verification", "level" : "intermediate" }, { "name" : "Benefit articulation", "level" : "intermediate" } ], "majorSkills" : "Lead conversion, Sales outreach, Client intake", "majorSkillsList" : [ "Lead conversion", "Sales outreach", "Client intake" ], "coreResponsibilities" : "Execute high-volume outbound outreach, Qualify inquiring families, Capture database profile details, Minimize speed-to-lead times, Own top-of-funnel conversion metrics, Nurture inquiring families, Overcome hesitations, Book initial clinical orientations, Book initial clinical assessments, Review insurance eligibility, Articulate complex ABA benefits, Translate jargon into value, Drive immediate commitment, Move families through intake, Upload medical records, Verify diagnostic criteria, Secure initial insurance authorizations", "domainKnowledge" : "Autism therapy; ABA therapy; Medical records; Insurance forms; Diagnostic criteria; Insurance authorizations", "domainList" : [ "autism-therapy", "aba-therapy", "medical-records", "insurance-forms", "diagnostic-criteria", "insurance-authorizations" ], "domainSpecificKnowledge" : [ "Autism therapy", "ABA therapy", "Medical records", "Insurance forms", "Diagnostic criteria", "Insurance authorizations" ], "toolProficiency" : [ "CRM", "HubSpot" ], "communicationSkills" : "Interpersonal communication; Verbal communication; Written communication", "problemSolvingSkills" : "Troubleshoot issues; Identify patterns; Escalate appropriately; Problem-solving", "specialRequirements" : "9 a.m. to 6 p.m. Eastern availability", "outcomesObjectives" : "Minimize speed-to-lead times; Drive immediate commitment", "qualificationsBasic" : "3+ months ABA clinical experience, 1-3+ years inside sales experience, 1-3+ years high-volume customer intake experience, 1-3+ years enrollment advising experience, 1-3+ years metric-driven customer success experience, Associate's degree or higher equivalent", "qualificationsPreferred" : "HubSpot experience preferred, Professional high-volume outreach experience, Professional sales experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Bilingual Family Care Navigator (Spanish) Remote, Anywhere in the US About AnswersNow: At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress. Our team operates fully remote—meaning you’ll have the flexibility to work from the comfort of home. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you! Why this role matters: AnswersNow is seeking a high-velocity, performance-driven Bilingual Family Care Navigator to join our frontline enrollment and conversion team. While this role sits within Operations, it functions exactly like an inside sales and lead-conversion engine. You will be the very first point of contact for families seeking autism care, responsible for managing a high-volume pipeline, executing rapid outbound call cadences, and converting warm leads into scheduled clinical assessments. If you thrive in a competitive, KPI-driven environment, love working the phones, and are motivated by driving a pipeline from initial inquiry to a \"closed\" clinical booking, this role is for you. Job Details - W2 Employee - Full-Time - 100% Remote Job Requirements - 3+ months of ABA clinical experience or relevant training as an RBT - Previous experience in client support, onboarding, or customer service within a clinical setting - Strong written, verbal, and interpersonal communication skills - Ability to troubleshoot issues, identify patterns, and escalate appropriately - Strong problem-solving skills - Strong attention to detail and ability to manage multiple client inquiries simultaneously - Comfortable using technology, virtual communication tools, and customer support systems - Availability to work 9 a.m. to 6 p.m. Eastern - Inside Sales or High-Volume Intake Background: 1–3+ years of experience in an inside sales, high-volume customer intake, enrollment advising, or metric-driven customer success environment where phone time and outreach activity were daily KPIs. - Pipeline & Target Orientation: Proven ability to manage a dense CRM sales funnel (HubSpot experience preferred), with a strong focus on tracking conversion rates, call volumes, and pipeline velocity. - Consultative Communication & Trust Building: Exceptional verbal stamina and communication skills; ability to build immediate trust over the phone with sensitive families while clearly conveying value. - Frictionless Task Execution: Highly organized and details-obsessed; capable of processing technical document workflows (like medical records and insurance forms) rapidly without dropping the ball in a fast-paced environment. - Education: Associate’s degree or higher preferred; equivalent professional high-volume outreach or sales experience will be strongly considered. What You’ll Do - Drive High-Velocity Outbound Outreach: Execute high-volume inbound/outbound call, SMS, and email cadences through Aircall to immediately qualify inquiring families, capture database profile details, and aggressively minimize speed-to-lead times. - Convert Leads to Scheduled Assessments: Own top-of-funnel conversion metrics by actively nurturing inquiring families through the CRM pipeline, overcoming hesitations, and successfully booking their initial clinical orientations and assessments. - Deliver Consultative Benefits Pitching: Review insurance eligibility and clearly articulate complex ABA benefits to families, translating financial and technical jargon into a clear value proposition that drives immediate commitment. - Navigate Friction & Secure Prior Authorizations: Move families flawlessly through the intake workflow by uploading medical records, verifying diagnostic criteria, and securing initial insurance assessment authorizations to eliminate process delays. What we Offer - $24 - $30 per hour + $1k/month variable! - Fully remote – work from anywhere in the U.S. - Flexible hours with an async-friendly team culture More About AnswersNow AnswersNow welcomes applicants of all backgrounds, experiences, and abilities. We believe a diverse team is a strong team, and are committed to provide a fair and equitable experience for every candidate. If you require reasonable accommodations at any stage, we encourage you to reach out. We’re here to support! Learn more about us at getanswersnow.com http://getanswersnow.com.", "summaryDescription" : "Bilingual Family Care Navigator (Spanish) at AnswersNow. Skills: Lead conversion, Sales outreach, Client intake. Execute high-volume outbound outreach. Qualify inquiring families", "createdAt" : "2026-06-14T20:19:28.827", "lastUpdated" : "2026-06-15T21:38:02.295", "ingestTimestamp" : "2026-06-14T20:19:28.827", "mongoId" : "6a2cd5f974d8ee00a0a3c9c9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 49920, "salaryAnnualMax" : 62400, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Insurance eligibility verification", "Benefit articulation", "Lead conversion", "Sales outreach", "Client intake", "Client support", "Onboarding", "Customer service", "Sales funnel management", "Trust building", "Task execution", "Document workflows", "Autism therapy", "ABA therapy", "Medical records", "Insurance forms", "Diagnostic criteria", "Insurance authorizations", "CRM", "HubSpot" ], "skillCount" : 20, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca16774d8ee00a09a561c", "title" : "Bilingual Family Care Navigator (Spanish)", "company" : "AnswersNow", "industry" : "Operations", "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T06:46:26.536", "fingerprint" : "81222b95bc70acdca9993193558fe41b09c2b507e344f042e304ec48b9df0728", "source" : "ashby", "applyUrl" : "https://jobs.ashbyhq.com/answersnow/3cbfc915-8a60-499f-b444-acf52d2f6a40/application", "externalId" : "3cbfc915-8a60-499f-b444-acf52d2f6a40", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Associate", "experienceMinYears" : 1, "experienceMaxYears" : 3, "experienceLevel" : "Junior", "professionalSkills" : [ "autism therapy" ], "hardSkillsList" : [ "closing enterprise deals", "pipeline forecasting", "territory management" ], "softSkillsList" : [ "interpersonal communication skills, attention to detail" ], "hardSkills" : [ { "name" : "closing enterprise deals", "level" : "intermediate" }, { "name" : "pipeline forecasting", "level" : "intermediate" }, { "name" : "territory management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "interpersonal communication skills, attention to detail" } ], "majorSkills" : "Inside Sales, High-Volume Intake, CRM, Consultative Communication, Trust Building", "majorSkillsList" : [ "Inside Sales, High-Volume Intake, CRM, Consultative Communication, Trust Building" ], "coreResponsibilities" : "Manage a high-volume pipeline, execute rapid outbound call cadences, and convert warm leads into scheduled clinical assessments. Drive high-velocity outbound outreach via call, SMS, and email cadences. Nurture inquiring families through the CRM pipeline, overcome hesitations, and book initial clinical orientations and assessments. Review insurance eligibility and articulate complex ABA benefits. Upload medical records, verify diagnostic criteria, and secure initial insurance assessment authorizations.", "toolProficiency" : [ "HubSpot, Aircall" ], "communicationSkills" : "written communication skills; verbal communication skills; interpersonal communication skills; cold calling; executive presentations; proposal writing; demo delivery; copywriting", "problemSolvingSkills" : "lead generation; A/B testing; funnel optimization; account expansion; objection handling; problem-solving skills", "specialRequirements" : "Bilingual (Spanish)", "outcomesObjectives" : "Drive high-velocity outbound outreach, convert leads to scheduled assessments, deliver consultative benefits pitching, and navigate friction to secure prior authorizations.", "qualificationsBasic" : "3+ months of ABA clinical experience or relevant training as an RBT. Previous experience in client support, onboarding, or customer service within a clinical setting. Written, verbal, and interpersonal communication skills. Ability to troubleshoot issues, identify patterns, and escalate appropriately. Problem-solving skills. Attention to detail and ability to manage multiple client inquiries simultaneously. Comfortable using technology, virtual communication tools, and customer support systems. Availability to work 9 a. m. to 6 p. m. Eastern.", "qualificationsPreferred" : "Inside Sales or High-Volume Intake Background: 1–3+ years of experience in an inside sales, high-volume customer intake, enrollment advising, or metric-driven customer success environment where phone time and outreach activity were daily KPIs. Pipeline & Target Orientation: Proven ability to manage a dense CRM sales funnel (HubSpot experience preferred), with a focus on tracking conversion rates, call volumes, and pipeline velocity. Consultative Communication & Trust Building: Exceptional verbal stamina and communication ability to build immediate trust over the phone with sensitive families while clearly conveying value. Frictionless Task Execution: Highly organized and details-obsessed; capable of processing technical document workflows (like medical records and insurance forms) rapidly without dropping the ball in a fast-paced environment.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Bilingual Family Care Navigator (Spanish) Remote, Anywhere in the US About AnswersNow: At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress. Our team operates fully remote—meaning you’ll have the flexibility to work from the comfort of home. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you! Why this role matters: AnswersNow is seeking a high-velocity, performance-driven Bilingual Family Care Navigator to join our frontline enrollment and conversion team. While this role sits within Operations, it functions exactly like an inside sales and lead-conversion engine. You will be the very first point of contact for families seeking autism care, responsible for managing a high-volume pipeline, executing rapid outbound call cadences, and converting warm leads into scheduled clinical assessments. If you thrive in a competitive, KPI-driven environment, love working the phones, and are motivated by driving a pipeline from initial inquiry to a \"closed\" clinical booking, this role is for you. Job Details - W2 Employee - Full-Time - 100% Remote Job Requirements - 3+ months of ABA clinical experience or relevant training as an RBT - Previous experience in client support, onboarding, or customer service within a clinical setting - Strong written, verbal, and interpersonal communication skills - Ability to troubleshoot issues, identify patterns, and escalate appropriately - Strong problem-solving skills - Strong attention to detail and ability to manage multiple client inquiries simultaneously - Comfortable using technology, virtual communication tools, and customer support systems - Availability to work 9 a.m. to 6 p.m. Eastern - Inside Sales or High-Volume Intake Background: 1–3+ years of experience in an inside sales, high-volume customer intake, enrollment advising, or metric-driven customer success environment where phone time and outreach activity were daily KPIs. - Pipeline & Target Orientation: Proven ability to manage a dense CRM sales funnel (HubSpot experience preferred), with a strong focus on tracking conversion rates, call volumes, and pipeline velocity. - Consultative Communication & Trust Building: Exceptional verbal stamina and communication skills; ability to build immediate trust over the phone with sensitive families while clearly conveying value. - Frictionless Task Execution: Highly organized and details-obsessed; capable of processing technical document workflows (like medical records and insurance forms) rapidly without dropping the ball in a fast-paced environment. - Education: Associate’s degree or higher preferred; equivalent professional high-volume outreach or sales experience will be strongly considered. What You’ll Do - Drive High-Velocity Outbound Outreach: Execute high-volume inbound/outbound call, SMS, and email cadences through Aircall to immediately qualify inquiring families, capture database profile details, and aggressively minimize speed-to-lead times. - Convert Leads to Scheduled Assessments: Own top-of-funnel conversion metrics by actively nurturing inquiring families through the CRM pipeline, overcoming hesitations, and successfully booking their initial clinical orientations and assessments. - Deliver Consultative Benefits Pitching: Review insurance eligibility and clearly articulate complex ABA benefits to families, translating financial and technical jargon into a clear value proposition that drives immediate commitment. - Navigate Friction & Secure Prior Authorizations: Move families flawlessly through the intake workflow by uploading medical records, verifying diagnostic criteria, and securing initial insurance assessment authorizations to eliminate process delays. What we Offer - $24 - $30 per hour + $1k/month variable! - Fully remote – work from anywhere in the U.S. - Flexible hours with an async-friendly team culture More About AnswersNow AnswersNow welcomes applicants of all backgrounds, experiences, and abilities. We believe a diverse team is a strong team, and are committed to provide a fair and equitable experience for every candidate. If you require reasonable accommodations at any stage, we encourage you to reach out. We’re here to support! Learn more about us at getanswersnow.com http://getanswersnow.com.", "summaryDescription" : "Bilingual Family Care Navigator (Spanish) at AnswersNow. Skills: Inside Sales, High-Volume Intake, CRM, Consultative Communication, Trust Building. Manage a high-volume pipeline, execute rapid outbound call cadences, and convert warm leads into scheduled clinical assessments. Drive high-velocity outbound outreach via call, SMS, and email cadences. Nurture inquiring families through the CRM pipeline, overcome hesitations, and book initial clinical orientations and assessments. Review insurance el", "createdAt" : "2026-06-14T17:55:20.963", "lastUpdated" : "2026-06-15T06:46:26.536", "ingestTimestamp" : "2026-06-14T17:55:20.963", "mongoId" : "6a2ca16774d8ee00a09a561c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "closing enterprise deals", "pipeline forecasting", "territory management", "interpersonal communication skills, attention to detail", "Inside Sales, High-Volume Intake, CRM, Consultative Communication, Trust Building", "autism therapy", "HubSpot, Aircall" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c68e574d8ee00a09052a8", "title" : "HR Generalist (Bilingual - English/Spanish)", "company" : "Cloud9", "industry" : "HR", "salary" : { "min" : 4.8E7, "max" : 7.2E7, "currency" : "COP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for HR Generalist in Bogota, Colombia, adjusted for mid-seniority and the hospitality industry." }, "location" : "Bogota Office", "locations" : [ "Bogota Office" ], "timestamp" : "2026-06-16T02:13:08.404", "fingerprint" : "92907f601ce2372b0b36428771755d74b6b05823fa0b7ca5300ec7b01ad1ac3a", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/cloud9/b1122645-1d6d-4872-b445-0b1754570808/application", "externalId" : "b1122645-1d6d-4872-b445-0b1754570808", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bogota", "country" : "Colombia", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "4.6533817,-74.0836331" } ], "locationText" : "Bogota, Colombia", "employmentType" : "FULL_TIME", "rawDescription" : "ABOUT US Our mission to revolutionize the hospitality industry. We exist to reinvent hospitality with AI-driven execution. By transforming long-term luxury rentals into exceptional short-term experiences, we deliver unparalleled quality and service to our guests. At the same time, we empower property managers to unlock the full potential of their properties, maximizing their buildings top line. Our vision? To become the go-to solution for property managers across the U.S. We're expanding city by city, bringing our innovative approach and passion for excellence to new markets and communities. What makes Cloud9 truly unique isn’t just our commitment to service—it's our people. We believe in the power of teamwork to drive success. Whether you're a guest, a partner, or part of our team, you'll find collaboration, trust, and shared purpose at the heart of everything we do. We don’t hire to fill seats. We hire to pull levers that move numbers. Outcomes > effort > intentions. Our core values are speed, meritocracy, accountability, and execution. ABOUT THE ROLE We're looking for an HR Generalist who thrives in fast-moving environments and enjoys balancing people, process, and compliance. At Cloud9, this role sits at the center of the employee experience. You'll support recruiting, onboarding, payroll administration, employee relations, labor compliance, and health & safety processes while helping us build a strong foundation for growth. This is not a highly specialized HR role. We're looking for someone who enjoys wearing multiple hats, solving problems independently, and helping a growing company operate smoothly. You'll partner closely with leadership, employees, external payroll providers, and recruiting teams to ensure that both people and processes scale effectively. WHAT YOU'LL DO OWN CORE HR OPERATIONS Manage day-to-day HR administration across the employee lifecycle. Maintain employee records and documentation. Ensure personnel files and HR processes remain compliant and organized. Support employee questions related to policies, benefits, payroll, and labor regulations. PAYROLL & LABOR ADMINISTRATION Manage payroll novelties including vacation requests, medical leaves, absences, overtime, and other payroll variables. Partner with payroll providers to ensure accurate payroll processing. Review and validate payroll reports prior to submission. Support social security processes, PILA reporting, and employee documentation. Ensure compliance with Colombian labor regulations. HEALTH & SAFETY (SG-SST) Coordinate and maintain Cloud9's SG-SST program. Work with external providers and internal stakeholders to ensure compliance. Maintain required documentation, trainings, and reporting. Track action plans and regulatory requirements. Ensure the company remains compliant with Colombian health and safety obligations. RECRUITING & ONBOARDING Support recruitment efforts across operations, hospitality, business, and corporate roles. Coordinate interviews and candidate communications. Assist with onboarding and new hire integration. Ensure a smooth employee experience from offer acceptance through onboarding. Partner with hiring managers and recruiting teams to support hiring goals. EMPLOYEE EXPERIENCE & CULTURE Help create a positive employee experience across the organization. Coordinate employee engagement initiatives and internal events. Support performance management and employee development processes. Act as a trusted point of contact for employees and managers. PROCESS IMPROVEMENT & COMPLIANCE Identify opportunities to improve HR processes and workflows. Create and maintain HR documentation, policies, and SOPs. Ensure compliance with labor regulations and company policies. Support audits and reporting requirements as needed. WHAT SUCCESS LOOKS LIKE DAY 30 Develop a strong understanding of Cloud9's people processes, payroll workflows, and compliance requirements. Build relationships with employees and key stakeholders. Successfully support onboarding, payroll administration, and HR operations. DAY 90 Own HR administration with minimal supervision. Payroll variables and employee documentation are accurate and submitted on time. SG-SST processes are organized and compliant. Employees know who to go to for support and guidance. MONTH 12 Cloud9 has scalable HR processes that support company growth. Compliance, payroll administration, and employee experience operate smoothly. Recruiting and onboarding processes are efficient and well-organized. Employees experience responsive, professional, and trustworthy HR support. WHAT WE'RE LOOKING FOR - 3–6+ years of HR Generalist, HR Business Partner, People Operations, or Human Resources experience - Experience working in startups, SMEs, or companies with approximately 20–100 employees - Hands-on experience managing payroll novelties and payroll administration - Experience working with Colombian labor regulations and employment practices - Experience coordinating SG-SST programs and compliance activities - Experience supporting recruiting and onboarding processes - Familiarity with social security processes and PILA administration SKILLS & QUALIFICATIONS - Fluent English and Spanish (B2+ minimum; C1 preferred) - Strong organizational and administrative skills - Ability to manage multiple priorities simultaneously - Excellent communication and interpersonal skills - High attention to detail and accuracy - Strong problem-solving mindset - Comfortable working independently in a fast-paced environment WHAT SETS YOU APART - You enjoy balancing both the operational and human sides of HR - You are comfortable moving between payroll, compliance, recruiting, and employee support - You proactively solve problems instead of waiting for direction - You bring structure to ambiguity - You thrive in startup environments where priorities evolve quickly - You maintain professionalism and confidentiality in sensitive situations THIS ROLE IS NOT FOR YOU IF - You prefer highly specialized HR roles with a narrow scope - You are uncomfortable managing administrative and compliance responsibilities - You need extensive structure and established processes before taking action - You dislike balancing multiple priorities at the same time - You prefer large corporate environments with highly segmented HR teams WHY THIS ROLE IS DIFFERENT - You'll gain exposure across every major area of Human Resources - You'll work closely with company leadership and employees - You'll have meaningful ownership from day one - You'll help build the people infrastructure of a growing company - You'll develop a broad HR skillset spanning payroll, compliance, recruiting, onboarding, and employee experience WHY JOIN US? Cloud9 is more than a company; it’s a community of dreamers, doers, and problem-solvers who share a common goal: delivering excellence in every interaction. If you’re passionate about innovation, value teamwork, and want to grow in a fast-paced environment, Cloud9 is the place for you. Together, we’re not just building better stays—we’re building a better way forward for the hospitality industry. Our Core Values - Meritocracy – Performance is public, measurable, and rewarded. - Execution – Doers win. Deliver fast, adjust faster. - Radical Feedback – Real-time corrections, no politics. - Championship Team – Only A-players stay. Mediocrity is cut. Cloud9 does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.", "summaryDescription" : "HR Generalist (Bilingual - English/Spanish) at Cloud9", "createdAt" : "2026-06-14T21:49:33.707", "lastUpdated" : "2026-06-16T02:13:08.404", "ingestTimestamp" : "2026-06-14T21:49:33.707", "mongoId" : "6a2c68e574d8ee00a09052a8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2ca62f74d8ee00a09ba065", "title" : "Administrative Specialist", "company" : "Energy Solutions", "salary" : { "min" : 78000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on 2024-2025 market data for a Lead Administrative Specialist in Chicago, IL, within the Climate Tech industry." }, "location" : "Chicago, Illinois, United States", "locations" : [ "Chicago", "Illinois", "United States" ], "timestamp" : "2026-06-16T06:32:51.862", "fingerprint" : "186901fc96035d3b78c3361c1a1827e7872053aa83588d0580257b21b3be57ac", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/energysolutions/jobs/5111778007", "externalId" : "5111778007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "41.8755616,-87.6244212" } ], "locationText" : "Chicago, Illinois, United States", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we’ve harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers. Energy Solutions is looking for an Administrative Specialist, Workplace Experience, to elevate our daily office operations and champion a vibrant work environment. In this high-impact role, you will be the driving force behind our workplace systems, facilities, administrative services, and internal events, ensuring a seamless and high-quality experience across our office locations. Operating with autonomy, you will lead daily operations, conquer non-routine challenges, and serve as a vital mentor to our administrative team. You will have the opportunity to inspire others, assign meaningful work, and review team contributions to maintain our high standards of excellence. As our central go-to professional, you will resolve time-sensitive issues, forge strong relationships with internal teams and external vendors, and innovate processes to boost efficiency. If you are a proactive problem-solver ready to create an exceptional, well-coordinated workplace that powers our team and supports our sustainability mission, we want to hear from you! The person filling this role will be required to work in a hybrid work environment based out of our Chicago, IL office, with an expectation of being on-site three times per week. Responsibilities include, but are not limited to: Lead day‑to‑day Workplace Experience operations, serving as the primary operational point of contact for events, facilities, administrative services, and workplace systems Delegate work and provide functional direction to administrative professionals, ensuring alignment with established procedures, timelines, and service standards Oversee execution of event planning activities, ensuring use of approved checklists, templates, budgets, timelines, and risk controls Maintain oversight of facilities and security operations for local and companywide offices, including vendor performance and access controls Validate compliance with administrative, event, and facilities SOPs and escalate gaps or risks to the Senior Manager, Workplace Experience Oversee financial alignment by reviewing expense processing, vendor invoicing coordination, and budget adherence within assigned authority Review quarterly audits (e.g., access, supplies, security controls) and support corrective actions Guide planning for organization-wide events, including All‑Hands, ensuring adherence to IDEA principles and established standards Own end-to-end event execution, from planning through delivery, using approved templates, checklists, Gatekeeper processes, and risk‑management practices Lead remote connectedness and workplace experience programs, coordinating cross-functional partners and tracking deliverables Serve as a trained Incident Response Leader, coordinating response actions, communications, and external emergency services as required Maintain and govern workplace systems, including SharePoint sites, Monday.com boards, automations, and reporting accuracy (MTD, QTD, YTD, YOY) Act with delegated authority in the Senior Manager’s absence, including processing timesheet approvals and reviewing expense reports within pre-approved limits Minimum Qualifications: High School degree or equivalent 4 years of progressively responsible administrative, workplace operations, or event management experience Demonstrated experience owning complex administrative or workplace functions with multi-site scope Proficient experience leading end-to-end events, including planning, vendor coordination, budgeting, execution, and post-event analysis Proficient experience supporting facilities, security, or office operations, including access coordination, vendor oversight, and issue escalation Experience supporting client-facing or revenue-generating operations through administrative or operational support Advanced communication skills with the ability to influence, set standards, and manage expectations across functions Advanced problem-solving skills with demonstrated judgment in high-impact or time-sensitive situations Ability to work independently with broad accountability and limited supervision Proficient use of workflow, documentation, and reporting tools to manage enterprise operations CPR and First Aid certified or willing to obtain; Incident Response training required The hourly range for this role is $34.00 - $38.00, with a target compensation of $34.00 - $36.00 based on experience and qualifications. Compensation is commensurate with experience and includes a generous retirement package. Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP). AI Use At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities. We base our candidate selection on one’s own skills, knowledge, and experience. To ensure the integrity and fairness of our interview process, the use of artificial intelligence (AI) tools (including Generative AI) or other means to generate or assist with responses during interviews is strictly prohibited. This practice supports our commitment to create a transparent and equitable space where skills, knowledge and experience can truly shine. Equal Opportunity Employer Energy Solutions is an affirmative action-equal opportunity employer and prohibits discrimination and harassment of any type. We afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristics protected by law. Energy Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations. Office Locations and a Remote Workforce Energy Solutions operates as a predominantly remote workforce with offices in six different locations. Employees who reside within 40 miles of an office (except New York) will be assigned to that location, though in-office attendance requirements may vary by team. At this time, we are not accepting applications from candidates residing in the following states: Delaware, Kentucky, Mississippi, Montana, Nebraska, and North Dakota. Background Check Information Information will be requested to perform the compulsory background check. A drug screen and authorization to work in the U. S. indefinitely are preconditions of employment. Energy Solutions is an equal opportunity employer. Reasonable Accommodations Energy Solutions is committed to providing access and reasonable accommodation for individuals with disabilities. If you require accommodations in completing this application, interviewing, and/or completing any pre-employment testing, or otherwise participating in the employee selection process, please email accommodation@energy-solution.com. 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Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty. SUMMARY This position requires being fully fluent in both Spanish and English.The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels. This role would require a hybrid schedule in our Calgary office (Tues-Thur in office, Mon/Fri work from home). This position will start on August 10, 2026, and requires 100% attendance for 8 weeks of training. Pay rate: $20.50 CAD/hour ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide professional support to Avetta customers via phone, email, chat, and other service channels Resolve complex supplier issues with a focus on customer experience and compliance accuracy Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed Support customer billing and subscription inquiries Collaborate with internal departments to resolve supplier needs and improve service delivery Participate in outbound campaigns and annual update verifications Maintain high standards in interaction quality, verification accuracy, and productivity metrics Regular and predictive attendance IDEAL QUALIFICATIONS: Prior experience in customer service or call center environments preferred Strong written and verbal communication skills Proficiency with PC applications and CRM systems (Salesforce preferred) High attention to detail, adaptability, and self-motivation Demonstrated ability to learn and apply new systems and processes Familiarity with compliance documentation and supplier onboarding is a plus High tolerance for stress and ability to manage multiple priorities Fluency in verbal & written communication for additional language as required by posting and business need #LI-HYBRID", "summaryDescription" : "Supplier Success Professional (B2B Customer Support) - Bilingual Spanish/English at Avetta, LLC. Skills: Customer support, Bilingual Spanish/English, Compliance documentation. Provide professional support. 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Brown Co Area Engr/Maint Sec (23BROWNCO)
2160 CR 381
Brownwood, 76802

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We’re seeking an organized and eager intern to support our department with a variety of administrative tasks. This role offers a chance to assist with office support duties such as organizing documents, managing communications, and helping with scheduling. You'll work under clear guidance and supervision, gaining valuable experience in a professional office setting. It’s the perfect opportunity to learn the ins and outs of office operations while contributing to a productive team for the summer! Work Locations: Brownwood: 2495 HWY 183 N. Brownwood, TX 76802 The Texas Department of Transportation reserves the sole right in determining the level of position based on the applicant’s work experience, education, skill level and all other appropriate factors, and based on business needs. 18.00 22.00", "summaryDescription" : "Administrative Support Intern at Texas Department of Transportation. Skills: Administrative skills. Organize documents. Manage communications", "createdAt" : "2026-06-14T06:52:24.572", "lastUpdated" : "2026-06-15T09:51:25.703", "ingestTimestamp" : "2026-06-14T06:52:24.572", "mongoId" : "69dde4492beec4dd3d9a335b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryAnnualMax" : 45760, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Administrative skills", "Office support" ], "skillCount" : 2, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.92 }, { "id" : "6949d71a70f0b99d5884b224", "title" : "OM Bilingual English Spanish", "company" : "AMZL Puerto Rico LLC", "industry" : "Fulfillment Operations Management, Fulfillment Center, Logistics", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Logistics in Dorado, Puerto Rico, adjusted for seniority and company size." }, "location" : "Dorado, Puerto Rico, PRI", "locations" : [ "Dorado, Puerto Rico, PRI" ], "timestamp" : "2026-06-15T01:44:30.546", "fingerprint" : "3fcbdc79cc05b7104b219b82c922cdf1cba43d1497b49cf28e91385997cab29f", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3139781/apply", "externalId" : "e117074c-2b53-4ca6-9c3b-e68d652b7c36", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dorado", "state" : "Puerto Rico", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "18.4317317,-66.2796684" } ], "locationText" : "Dorado, Puerto Rico, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Operations management, Team leadership, Process improvement", "majorSkillsList" : [ "Operations management", "Team leadership", "Process improvement" ], "coreResponsibilities" : "Support workforce, Mentor workforce, Motivate workforce, Lead Area Managers, Supervise Area Managers, Lead Process Assistants, Supervise Process Assistants, Lead Learning Ambassadors, Supervise Learning Ambassadors, Lead associates, Supervise associates, Lead large-scope projects, Build productivity plans, Execute productivity plans, Manage safety, Manage quality, Manage productivity, Manage customer delivery promises, Collaborate with support teams, Develop plans to meet business objectives", "teamCollaboration" : "Collaborate with support teams; Partner with Leaders", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Operations network; Fulfillment network", "domainList" : [ "operations-network", "fulfillment-network" ], "domainSpecificKnowledge" : [ "Operations network", "Fulfillment network" ], "problemSolvingSkills" : "Analytical problem-solving; Data-driven decisions", "specialRequirements" : "Lift up to 49 pounds, Frequently push, Frequently pull, Frequently squat, Frequently bend, Frequently reach, Stand for 12 hours, Walk for 12 hours, Work in loud environment, Work in variable temperatures, Work in variable weather, Climb stairs, Descend stairs, Work flexible schedule, Work flexible shift, Work flexible work area, Work weekends, Work nights, Work holidays", "outcomesObjectives" : "Maintain highest levels of safety; Maintain highest levels of quality; Maintain highest levels of attendance; Maintain highest levels of performance; Drive improvements in productivity; Drive improvements in efficiency; Ensure customer orders delivered on time; Ensure customer orders delivered to right location", "qualificationsBasic" : "3+ years employee management, 3+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience", "qualificationsPreferred" : "1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "External job description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Key job responsibilities Key Responsibilities and Job Elements: -Support, mentor, and motivate your salaried and hourly workforce -Lead and supervise a team of Area Managers, Process Assistants, Learning Ambassadors (2-5 front-line non-exempt leaders and 1-2 Learning Ambassadors depending on location) and associates both English and/or Spanish. -Lead large-scope projects with site and regional impact -Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance -Manage safety, quality, productivity, and customer delivery promises -Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives -Lift up to 49 pounds and frequently push, pull, squat, bend, and reach -Stand/walk for up to 12 hours during shifts -Work in an environment where the noise level varies and can be loud -Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) -Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications: - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Able to communicate fluently in both English & Spanish Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "OM Bilingual English Spanish at AMZL Puerto Rico LLC. Skills: Operations management, Team leadership, Process improvement. Support workforce. Mentor workforce", "postedDate" : "2026-06-13T02:49:51.765", "createdAt" : "2026-06-13T02:49:51.765", "lastUpdated" : "2026-06-15T01:44:30.546", "ingestTimestamp" : "2026-06-13T02:49:51.765", "mongoId" : "6949d71a70f0b99d5884b224", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3139781/apply", "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Leadership", "Mentoring", "Operations management", "Team leadership", "Process improvement", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Project management", "Operations network", "Fulfillment network" ], "skillCount" : 15, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c948374d8ee00a098aaf9", "title" : "Bilingual 4th Grade Teacher (Spanish)", "company" : "ACCEL Schools", "industry" : "Education", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Mid-level Bilingual 4th Grade Teacher (Spanish) in Columbus, United States, with adjustments for industry and company size." }, "location" : "Columbus Bilingual Academy North", "locations" : [ "Columbus Bilingual Academy North" ], "certifications" : [ "State of Ohio teaching license" ], "timestamp" : "2026-06-15T09:02:56.262", "fingerprint" : "8a7ee19c5416bc52939baee299cefa7eddb24a1de8add98d312b5a7f756ead1e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/accelschools/jobs/7770485003", "externalId" : "7770485003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Differentiate instruction", "Manage student behavior", "Utilize curricula", "Incorporate technology skills", "Communicate with families" ], "hardSkillsList" : [ "Lesson plan delivery", "Record keeping", "Classroom instruction", "Behavior management", "Student supervision" ], "hardSkills" : [ { "name" : "Lesson plan delivery", "level" : "intermediate" }, { "name" : "Record keeping", "level" : "intermediate" }, { "name" : "Classroom instruction", "level" : "intermediate" }, { "name" : "Behavior management", "level" : "intermediate" }, { "name" : "Student supervision", "level" : "intermediate" } ], "majorSkills" : "Bilingual instruction, 4th Grade teaching", "majorSkillsList" : [ "Bilingual instruction", "4th Grade teaching" ], "coreResponsibilities" : "Prepare lesson plans, Deliver lesson plans, Modify lesson plans, Differentiate instruction, Maintain student records, Utilize best practices, Manage classroom behavior, Create positive environment, Utilize school curricula, Implement culture expectations, Communicate with families, Incorporate technology skills, Participate non-instructional activities, Collaborate with colleagues", "teamCollaboration" : "Collaborate with colleagues", "domainKnowledge" : "Bilingual programming; K-8 education", "domainList" : [ "bilingual-programming", "k-8-education" ], "domainSpecificKnowledge" : [ "Bilingual programming", "K-8 education" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Accurate records", "specialRequirements" : "Supervise students various settings", "qualificationsBasic" : "Active Ohio teaching license, Bachelor's degree in education, Pass federal background checks, Pass state criminal background checks, Experience working urban environment", "qualificationsPreferred" : "Comfort working growth-focused coaching environment", "workSiteFlexibility" : "Onsite", "rawDescription" : "About the Team ACCEL Schools is hiring a highly qualified 4th Grade Teacher at Columbus Bilingual Academy North in Columbus, Ohio dedicated to providing a superior education for all students. We are seeking teachers who are passionate and dedicated to bringing the curriculum to life for each student. We want our teachers to be excited to create a positive classroom environment that prioritizes student learning and social-emotional development. Be part of the difference at Columbus Bilingual Academy, North! Columbus Bilingual Academy (CBAN) is an award-winning public charter school and the area’s premier K-8 bilingual program. The school offers daily Spanish instruction as well as a host of specialty subjects, activities, and extracurriculars. Known for its nurturing teachers and staff, CBAN provides small group learning, educational technology, and a safe, secure campus. Columbus Bilingual Academy is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: Responsibilities of the Teacher include to- Prepare and deliver lesson plans with the ability to modify accordingly during the school year Differentiate instruction to meet the needs of all students Maintain accurate and complete records of students’ progress and development Utilize research-based best practices in daily planning and classroom instruction Manage student behavior in the classroom Create a positive classroom environment for students to learn in Utilize school approved curricula that reflects the diverse educational, cultural, and linguistic backgrounds of the students Implement school-wide culture expectations and norms Communicate and meet with families regarding the academic and social-emotional growth of their child Incorporate technology skills into daily classroom practice to support learning Participate in the planning and implementation of non-instructional activities, as needed Collaborate and communicate effectively with colleagues Perform other duties as assigned About You: Active and current state of Ohio teaching license in appropriate content area Bachelor’s degree in education or related field High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring Excellent written and verbal communication skills Ability to properly manage confidential information Able to supervise students of various ages in different school settings (playground, cafeteria, etc.) Ability to pass federal and state criminal background checks Experience working within an urban environment About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation The salary range for this position is $48,000 - 57,500. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. #INDELM", "summaryDescription" : "Bilingual 4th Grade Teacher (Spanish) at ACCEL Schools. Skills: Bilingual instruction, 4th Grade teaching. Prepare lesson plans. Deliver lesson plans", "postedDate" : "2026-06-14T06:00:15.714", "createdAt" : "2026-06-14T06:00:15.714", "lastUpdated" : "2026-06-15T09:02:56.262", "ingestTimestamp" : "2026-06-14T06:00:15.714", "mongoId" : "6a2c948374d8ee00a098aaf9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Lesson plan delivery", "Record keeping", "Classroom instruction", "Behavior management", "Student supervision", "Bilingual instruction", "4th Grade teaching", "Differentiate instruction", "Manage student behavior", "Utilize curricula", "Incorporate technology skills", "Communicate with families", "Bilingual programming", "K-8 education", "State of Ohio teaching license" ], "skillCount" : 15, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2cda6774d8ee00a0a4c0b7", "title" : "Supplier Success Professional (B2B Customer Support) - Bilingual Spanish/English", "company" : "Avetta, LLC", "industry" : "SaaS", "salary" : { "min" : 16.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Calgary, Alberta, Canada", "locations" : [ "Calgary", "Alberta", "Canada", "Lehi", "Utah", "United States" ], "timestamp" : "2026-06-15T08:53:31.332", "fingerprint" : "67e1126a170c681bdcba4e5d9567239edb19db7fa95e4168f03ddf2eb9eb9457", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.avetta.com/careers/job?gh_jid=7772217003", "externalId" : "7772217003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Calgary", "state" : "Alberta", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "51.0456064,-114.0575410" } ], "locationText" : "Calgary, Alberta, Canada", "employmentType" : "FULL_TIME", "technicalSkills" : "CRM systems", "professionalSkills" : [ "Customer experience", "Service delivery" ], "hardSkillsList" : [ "Document verification", "Subscription inquiries" ], "softSkillsList" : [ "Adaptability", "Self-motivation" ], "hardSkills" : [ { "name" : "Document verification", "level" : "intermediate" }, { "name" : "Subscription inquiries", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Self-motivation" } ], "majorSkills" : "Customer support, Bilingual Spanish/English", "majorSkillsList" : [ "Customer support", "Bilingual Spanish/English" ], "coreResponsibilities" : "Provide professional support, Resolve complex supplier issues, Verify and process regulatory documents, Log all interactions in Salesforce, Follow up as needed, Support customer billing inquiries, Support subscription inquiries, Collaborate with internal departments, Resolve supplier needs, Improve service delivery, Participate in outbound campaigns, Participate in annual update verifications", "teamCollaboration" : "Internal departments", "domainKnowledge" : "Compliance documentation; Supplier onboarding", "domainList" : [ "compliance-documentation", "supplier-onboarding" ], "domainSpecificKnowledge" : [ "Compliance documentation", "Supplier onboarding" ], "toolProficiency" : [ "Salesforce", "Service Cloud" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Regulatory documents", "qualificationsBasic" : "Fluent in Spanish and English, 100% attendance for 8 weeks of training", "qualificationsPreferred" : "Prior experience in customer service, Prior experience in call center environments, Familiarity with compliance documentation, Familiarity with supplier onboarding", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty. SUMMARY This position requires being fully fluent in both Spanish and English. The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels. If within commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home). Those outside of commutable distance may be considered on a remote basis. This position will start on August 10, 2026, and requires 100% attendance for 8 weeks of training. Pay rate: $16.50/hour ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide professional support to Avetta customers via phone, email, chat, and other service channels Resolve complex supplier issues with a focus on customer experience and compliance accuracy Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed Support customer billing and subscription inquiries Collaborate with internal departments to resolve supplier needs and improve service delivery Participate in outbound campaigns and annual update verifications Maintain high standards in interaction quality, verification accuracy, and productivity metrics Regular and predictive attendance IDEAL QUALIFICATIONS: Prior experience in customer service or call center environments preferred Strong written and verbal communication skills Proficiency with PC applications and CRM systems (Salesforce preferred) High attention to detail, adaptability, and self-motivation Demonstrated ability to learn and apply new systems and processes Familiarity with compliance documentation and supplier onboarding is a plus High tolerance for stress and ability to manage multiple priorities Fluency in verbal & written communication for additional language as required by posting and business need #LI-HYBRID", "summaryDescription" : "Supplier Success Professional (B2B Customer Support) - Bilingual Spanish/English at Avetta, LLC. Skills: Customer support, Bilingual Spanish/English. Provide professional support. Resolve complex supplier issues", "postedDate" : "2026-06-14T04:19:09.767", "createdAt" : "2026-06-14T04:19:09.767", "lastUpdated" : "2026-06-15T08:53:31.332", "ingestTimestamp" : "2026-06-14T04:19:09.767", "mongoId" : "6a2cda6774d8ee00a0a4c0b7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Document verification", "Subscription inquiries", "Adaptability", "Self-motivation", "Customer support", "Bilingual Spanish/English", "Customer experience", "Service delivery", "Compliance documentation", "Supplier onboarding", "Salesforce", "Service Cloud" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3055e1f292fd229cf2295d", "title" : "Installation Specialist - Bilingual", "company" : "SpotOn", "industry" : "Customer Success", "salary" : { "min" : 22.0, "max" : 27.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Denver. Colorado", "locations" : [ "Denver. Colorado" ], "timestamp" : "2026-06-16T10:28:25.488", "fingerprint" : "3a8c5e96bedf84ddf2dec9b33b130b6849f110610900862560086bcadf4a00ac", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/spoton/7534e1ef-d2e1-4047-bbc3-fac9221fe668/application", "externalId" : "7534e1ef-d2e1-4047-bbc3-fac9221fe668", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" } ], "locationText" : "Denver, Colorado, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "About SpotOn We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. - Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users - Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users - Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you. The Installation Specialist ensures restaurant sites are fully prepared for successful POS installations through comprehensive virtual assessments, on-site readiness checks, and installation execution. This could include, but is not limited to, performing site surveys, installing POS hardware virtually or onsite, and delivering staff training. Serving as a technical escalation point, this role troubleshoots complex infrastructure issues, mentors junior specialists, and contributes to process and SOP improvements. With deep restaurant operations knowledge and strong technical expertise, the Specialist drives installation efficiency, enhances client readiness, and promotes long-term business success. RESPONSIBILITIES Conducting Virtual Site Surveys - Conduct comprehensive virtual assessments, including complex or escalated restaurant sites. - Validate readiness of wiring, electrical infrastructure, networking, and internet performance. - Perform advanced diagnostics (traceroutes, port checks) and document infrastructure gaps or risks. - Provide technical guidance to clients and vendors to resolve issues. - Collaborate with Project Managers, Technicians, and Engineering to ensure installation success. - Lead follow-ups to confirm remediation and support junior specialists through training and knowledge sharing. - Recommend improvements to survey tools, templates, and internal processes. - Maintain detailed records in internal systems, including photos, diagrams, and survey outcomes. Conducting Installations - Install and configure POS hardware, including workstations, printers, pin pads, cash drawers, switches, routers, and firewalls. - Complete cabling, patching, and connectivity setup. - Deliver onsite training and live support for staff and management. - Implement menu/system updates and reporting configuration. - Conduct pre- and post-installation tasks, site readiness checks, and troubleshooting. - Lead follow-ups with clients to ensure smooth transitions and adoption. - Travel regularly to client sites as required. Quality Assurance - Deliver high-quality, accurate work and outcomes by consistently adhering to documented processes, including Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and checklists. - Review and verify outcomes before submission to maintain consistency and high-quality standards. - Identify and address process gaps or errors to drive continuous improvement and operational excellence. SKILLS & KNOWLEDGE - Deep understanding of networking infrastructure, including low-voltage cabling, routers, switches, and Wi-Fi optimization. - Skilled in advanced network testing (speed, latency, DNS) and translating findings into actionable guidance for non-technical stakeholders. - Strong troubleshooting, problem-solving, and analytical abilities, with experience resolving escalated technical issues. - Hands-on experience with restaurant POS systems, multi-terminal deployments, and technology installations across QSR, full-service, or franchise environments. - Proven ability to manage complex, multi-site projects independently and mentor junior team members. - Experience conducting client-facing walkthroughs, training staff, and communicating technical information clearly via Zoom or in person. - Familiarity with restaurant operations, POS hardware/software, menus, modifiers, and reporting workflows. - Proficient with Microsoft Office, Google Workspace, CRM platforms, ticketing systems, and travel/expense management. - Excellent organizational, multitasking, and communication skills with a professional approach under pressure. - Demonstrated success in 50+ POS installations or comparable technical deployments. - Background in customer-facing roles, IT support, implementation, or technical project leadership within restaurants, retail, or multi-location businesses. PREVIOUS EXPERIENCE - 2-3 years of restaurant and/or technical support experience - Experience in fintech or SaaS environments preferred. EDUCATION / PROFESSIONAL TRAINING - A high school diploma or GED is required. - An Associate degree in Information Technology, Computer Networking or Systems Administration, Engineering Technology, Business Administration, Hospitality Management (with strong technical acumen) or a related field is preferred. - An equivalent combination of education and experience may be considered. TRAVEL REQUIREMENTS: - Ability to travel up to 50-75%, including local and out-of-state travel with overnight stays as needed. LANGUAGES & LEVEL OF PROFICIENCY - Fluent in English (written and verbal). - Bilingual proficiency in Spanish required BENEFITS - At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hardworking humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in your wellbeing with a competitive benefits package designed to support your health, family, and future: - Medical, Dental, and Vision Options: Nationwide plans to fit your personal healthcare needs. - HSA with Employer Match: High-deductible health plan enrollees receive an annual company contribution to their Health Savings Account - Company-Paid Life Insurance & Disability - 401(k) Retirement Savings & Annual Employer Match - Pre-Tax Commuter Benefits - Paid Parental Leave - Paid vacation, 10 company holidays (including 1 floating holiday), sick time, and volunteer time off - Monthly cell phone and internet stipend - Education reimbursement up to $2,000 per calendar year to assist with your professional development - Employee Resource Groups to build community and inclusion at work We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com http://spoton.com). If something seems suspicious, please contact us at careers@spoton.com. SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. Work authorization in the U.S. is required. Visa sponsorship is not available for this role. SpotOn is an E-Verify company.", "summaryDescription" : "Installation Specialist - Bilingual at SpotOn", "createdAt" : "2026-06-16T00:27:38.826", "lastUpdated" : "2026-06-16T10:28:25.488", "ingestTimestamp" : "2026-06-16T00:27:38.826", "mongoId" : "6a3055e1f292fd229cf2295d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 27, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "bilingual spanish administrative specialist onboarding support jobs", "metadata" : { "title" : "bilingual spanish administrative specialist onboarding support" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 57524, "totalPages" : 1151, "hasNext" : true, "hasPrevious" : false } }

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