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Assist clients in booking hotels", "postedDate" : "2026-06-13T17:42:58.753", "createdAt" : "2026-06-13T17:42:58.753", "lastUpdated" : "2026-06-15T22:26:01.802", "ingestTimestamp" : "2026-06-15T21:13:56.092", "mongoId" : "6a2db54d74d8ee00a0c91a38", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 1035.1993, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca45e74d8ee00a09b17b8", "title" : "Manager, Hospitality & Guest Experience (Luxe)", "company" : "Free Association Live", "industry" : "Hospitality", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager, Hospitality & Guest Experience in London, UK, adjusted for the luxury hospitality industry and manager-level seniority." }, "location" : "London, England, United Kingdom", "locations" : [ "London", "England", "United Kingdom" ], "timestamp" : "2026-06-16T02:29:22.366", "fingerprint" : "6e8f611c3076823f099cc0cfbe62d6a1eaac9f7eb94bbae9a1fd8841cb09cec6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/freeassociationlive/jobs/4248353009", "externalId" : "4248353009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "experienceLevel" : "Manager", "professionalSkills" : [ "Event management", "Budget management", "Vendor management" ], "hardSkillsList" : [ "Customer service", "Operations management" ], "hardSkills" : [ { "name" : "Customer service", "level" : "intermediate" }, { "name" : "Operations management", "level" : "intermediate" } ], "majorSkills" : "Guest experience, Revenue generation, Team leadership", "majorSkillsList" : [ "Guest experience", "Revenue generation", "Team leadership" ], "coreResponsibilities" : "Oversee daily operations, Manage staff performance, Develop and implement guest experience initiatives, Drive revenue growth, Ensure high standards of service, Handle guest complaints, Manage event execution, Control operational budgets", "teamCollaboration" : "Cross-functional teams; Department heads", "projectManagementSkills" : [ "Event planning" ], "domainKnowledge" : "Luxury hospitality; Guest relations", "domainList" : [ "luxury-hospitality", "guest-relations" ], "domainSpecificKnowledge" : [ "Luxury hospitality", "Guest relations" ], "toolProficiency" : [ "POS systems", "Scheduling software" ], "communicationSkills" : "Client communication; Staff training", "problemSolvingSkills" : "Troubleshooting; Conflict resolution", "specialRequirements" : "Weekend availability, Evening availability", "outcomesObjectives" : "Enhance guest satisfaction scores; Increase repeat business; Achieve revenue targets", "qualificationsBasic" : "5+ years of experience in hospitality management, Proven track record in guest experience, Experience in managing teams, Bachelor's degree or equivalent experience", "qualificationsPreferred" : "Experience with luxury brands, Master's degree in Hospitality Management", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Job Title: Manager, Hospitality celebrities, influencers, investors and friends of the show Takes initiative, troubleshoots and remains calm under pressure Excellent time management Ability to prioritise and carefully balance the needs of the business with customer care Desirable Skills & Attributes Previous theatre venue experience or a passion for the arts, including West End theatre Experience in luxury hospitality, nightlife, VIP hosting, or live entertainment environments What You’ll Bring A genuine passion for customer care and creating unforgettable experiences A thoughtful, responsive approach to guest needs, with the ability to handle a wide range of customers and situations Energy, professionalism, and a positive attitude that contributes to a welcoming environment Why Join Us? Step into the energy of Magic Mike Live - where world-class entertainment, unforgettable moments, and a global stage come together. From London to productions around the world, you’ll be part of a team that brings bold, high-impact experiences to life while sharing in the atmosphere, creativity, and buzz that make each performance unique. If you’re drawn to live entertainment that’s dynamic, exciting and immersive, this is a place where your work directly contributes to the magic. Free Association Live is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all individuals regardless of background or protected characteristics.", "summaryDescription" : "Manager, Hospitality & Guest Experience (Luxe) at Free Association Live. Skills: Guest experience, Revenue generation, Team leadership. Oversee daily operations. Manage staff performance", "postedDate" : "2026-06-14T20:07:49.292", "createdAt" : "2026-06-14T20:07:49.292", "lastUpdated" : "2026-06-16T02:29:22.366", "ingestTimestamp" : "2026-06-14T20:07:49.292", "mongoId" : "6a2ca45e74d8ee00a09b17b8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Customer service", "Operations management", "Guest experience", "Revenue generation", "Team leadership", "Event management", "Budget management", "Vendor management", "Event planning", "Luxury hospitality", "Guest relations", "POS systems", "Scheduling software" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 933.9515, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.92 }, { "id" : "6a306c1df292fd229cfd2e95", "title" : "Guest Experience Coordinator", "company" : "McArthurGlen UK Ltd", "industry" : "Commercial Real Estate", "salary" : { "min" : 35000.0, "max" : 45000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Guest Experience Coordinator in Roermond, Netherlands, adjusted for the retail industry and part-time employment." }, "location" : "Roermond, Limburg, Netherlands", "locations" : [ "Roermond", "Limburg", "Netherlands" ], "certifications" : [ "First Aider training provided" ], "timestamp" : "2026-06-16T10:09:27.518", "fingerprint" : "dbef60c624097673c5a7dec3037b444dbd8c552323b4d38742758d478074f97f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/McArthurGlenUKLtd1/744000132180493-guest-experience-coordinator", "externalId" : "744000132180493", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Roermond", "state" : "Limburg", "country" : "Netherlands", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.1933903,5.9882649" } ], "locationText" : "Roermond, Limburg, Netherlands", "employmentType" : "PART_TIME", "experienceLevel" : "not-applicable", "professionalSkills" : [ "Customer-centric mindset", "Guest service delivery", "Financial reporting", "Operational management" ], "hardSkillsList" : [ "Daily financial reporting" ], "softSkillsList" : [ "Empath", "Listener", "Problem-solver" ], "hardSkills" : [ { "name" : "Daily financial reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empath" }, { "name" : "Listener" }, { "name" : "Problem-solver" } ], "majorSkills" : "Guest experience, Customer service, Sales management", "majorSkillsList" : [ "Guest experience", "Customer service", "Sales management" ], "coreResponsibilities" : "Coordinate daily operations, Motivate team members, Deliver premium guest experience, Meet and greet guests, Resolve guest queries, Connect guests to local area, Anticipate guest needs, Suggest operational improvements, Manage gift card sales, Ensure accurate financial reporting, Maintain smooth operations, Act as Duty Manager, Act as First Aider", "teamCollaboration" : "Brand partners; Internal teams", "domainKnowledge" : "Luxury retail; Premium hospitality", "domainList" : [ "luxury-retail", "premium-hospitality" ], "domainSpecificKnowledge" : [ "Luxury retail", "Premium hospitality" ], "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Connecting with people; Building relationships", "continuousLearning" : "LinkedIn Learning access; Internal moves; Cross-country projects; International secondments; Core development opportunities", "problemSolvingSkills" : "Problem-solver", "specialRequirements" : "Work weekends, Work bank holidays", "outcomesObjectives" : "Deliver five-star service; Create 'wow' experiences", "qualificationsBasic" : "Fluent in Dutch, Fluent in English, Comfortable using Microsoft Office", "qualificationsPreferred" : "Proficiency in an additional European language", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries. At McArthurGlen, we don’t just offer shopping; we create memorable days out. We're looking for a naturally warm, brilliantly organised Guest Experience Coordinator to join our Centre Management team at the Roermond Designer Outlet. In this role, you won’t just answer questions; you’ll anticipate guest needs before they’ve even asked. As the face of our Visitor Information Centre, you’ll lead by example, ensuring every visitor feels welcomed, connected, and inspired. If you’re passionate about luxury service and love creating those \"wow\" moments that make a guest's day, this could be the role for you. Please note, this position is contracted at 28 hours per week. Responsibilities Include: * Inspire the Team: Lead from the front, coordinating daily operations and motivating your team to ensure every visitor feels looked after by delivering a premium guest experience. * Become an Outlet Ambassador: Meet and greet guests with flair, resolving queries and helping them feel truly connected to the local area. * Shape the Journey: Use your initiative to stay one step ahead of guest needs and suggest creative ways to improve our operations. * Commercial Mindset: Drive the centre’s success by managing key goals, like gift card sales, while ensuring accurate daily financial reporting. * Operational Excellence: Keep things running smoothly behind the scenes and step up as a Duty Manager and First Aider (training provided). Please see the[job description](https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc5/690b0c341ebae16b336d4ca0/2dcbcb68-c7d3-4638-86eb-6a35da0210dc?r=s3-eu-central-1) for further details. ## Qualifications Skills & Experience * Customer-Centric: You have a \"hands-on\" mindset and instinctively put the guest at the heart of every decision. You are a natural empath and a skilled listener who can truly understand a guest's needs; going above a beyond to create those \"wow\" experiences. * Proven track record: You bring a proven track record of delivering five-star service in guest focused environments such as luxury retail or premium hospitality. * Multilingual: You are fluent in Dutch and English (written and spoken), proficiency in an additional European language is highly valued. * A Natural Communicator: You enjoy connecting with people from all cultures and can build great relationships with brand partners and internal teams alike. * Composed & Pragmatic: You’re a problem-solver by nature, staying calm and professional when handling queries in a busy environment. * Tech Savvy: You’re comfortable using Microsoft Office to keep our data and records sharp. * Flexible: You understand that our most exciting times are weekends and bank holidays, and you’re happy to work a rota that covers the outlet's trading hours. If you are ready to elevate the guest journey and grow your career within a global leader in luxury outlet shopping, we want to hear from you. ## Additional Information * Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 15%. * Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing. * Volunteering Days: Benefit from 2 paid volunteering days per year. * Exclusive Discounts: Access special discounts at our Designer Outlets. * International Exposure: Work with colleagues across eight countries within a global organisation. * Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities. * Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference. * Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible. Even if you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact Recruitment@mcarthurglen.com", "summaryDescription" : "Guest Experience Coordinator at McArthurGlen UK Ltd. Skills: Guest experience, Customer service, Sales management. Coordinate daily operations. 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Ready to step into the world of high-end meeting and event planning? At Convene Hospitality Group (CHG) we are looking for a Hospitality Coordinator who thrives on making things happen. As the connector of the dots, you’ll partner with our Event Production Managers to see every event through from concept to 'wow.' You are hospitality through and through—meaning you care just as much about the behind-the-scenes execution as you do about the first hello. What will you do: The Hospitality Coordinator supports many aspects of the meetings and offerings at a dedicated location in accordance with Convene’s vision, mission, and values, including our core principles. Effectively communicate via verbal and written correspondence with all levels of employees and clients, exhibiting GRIT in all interactions Work dynamically and prioritize departmental functions to meet deadlines Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner Enter and input visitors Problem-solving/requests at the desk Liaison with the Operations Team along with WP-Members; assist with Robin (Room Booking) reservations, catering orders, building requests (badges, tickets, work orders), sorting/delivering mail set-up and breakdown, and support during peak periods Assist with the coordination for the setup and execution of all functions with the Service, Production, Technology, Customer Success, and Culinary departments Keep the Welcome Desk clean/organized; responsible for badge printing and stocking of materials Keep the coat room clean/organized Orchestrate and set up Surprise & Delights for WP-Members and/or Site Tours Order office supplies Check-in guests with proxy, click and show the reception/nourish area Escort meetings, guests when needed Manage lost and found Building Requests- Cleaning Assist the Conference & Events Manager and Chef with scheduling and administrative responsibilities Create and maintain positive relationships with building management and landlord partners Develop and maintain positive client relationships Ensure Standard Operating Procedures and Brand Standards are being adhered to and support any updates accordingly when applicable Platform use in: Salesforce WXM Portal, ProxyClick, Envoy, GoParrot, Square, Robin, ZenDesk, Microsoft (*Word, PowerPoint, Excel), and Outlook What We Look For: Ability to work effectively with clients Flexible and long hours are sometimes required Ability to move, lift, carry, push, pull, and place objects up to 25 pounds without assistance Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping Ability to stand, sit, or walk for an extended period of time Basic knowledge of Audio/Visual equipment set up and usage Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team. Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.", "summaryDescription" : "Hospitality Coordinator- Student Placement at Convene Hospitality Group. Skills: Hospitality operations, Student placement, Coordination. Coordinate student placements. Manage hospitality operations", "postedDate" : "2026-06-15T23:25:02.532", "createdAt" : "2026-06-15T23:25:02.532", "lastUpdated" : "2026-06-16T08:01:41.730", "ingestTimestamp" : "2026-06-15T23:25:02.532", "mongoId" : "6a306065f292fd229cf8c19f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Scheduling", "Budget management", "Record keeping", "Hospitality operations", "Student placement", "Coordination", "Customer service", "Event coordination", "Vendor management", "Hospitality industry", "Student placement programs", "Microsoft Office Suite" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 921.63525, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30516bf292fd229cf00313", "title" : "Hospitality Coordinator- Student Placement", "company" : "Convene Hospitality Group", "industry" : "Hospitality", "salary" : { "min" : 28500.0, "max" : 37500.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Hospitality Coordinator in Manchester, UK, adjusted for mid-seniority and full-time employment." }, "location" : "Manchester (etc.venues)", "locations" : [ "Manchester (etc.venues)" ], "timestamp" : "2026-06-16T06:55:26.691", "fingerprint" : "13eaadfcad3159c192d50fa4d3763831bbbb83d8af305b4da887746bbeba3703", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/convene/jobs/8007386", "externalId" : "8007386", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, United Kingdom", "professionalSkills" : [ "Customer service", "Event coordination", "Vendor management" ], "hardSkillsList" : [ "Scheduling", "Budget management", "Record keeping" ], "hardSkills" : [ { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Record keeping", "level" : "intermediate" } ], "majorSkills" : "Hospitality operations, Student placement, Coordination", "majorSkillsList" : [ "Hospitality operations", "Student placement", "Coordination" ], "coreResponsibilities" : "Coordinate student placements, Manage hospitality operations, Liaise with students and host organizations, Maintain student records, Assist with event planning and execution, Provide support to students during placements, Gather feedback from students and organizations, Ensure compliance with placement agreements", "teamCollaboration" : "Cross-functional teams; Host organizations; Students", "projectManagementSkills" : [ "Coordination" ], "domainKnowledge" : "Hospitality industry; Student placement programs", "domainList" : [ "hospitality-industry", "student-placement-programs" ], "domainSpecificKnowledge" : [ "Hospitality industry", "Student placement programs" ], "toolProficiency" : [ "Microsoft Office Suite" ], "communicationSkills" : "Interpersonal communication", "documentationSkills" : "Record keeping", "problemSolvingSkills" : "Troubleshooting placement issues", "outcomesObjectives" : "Successful student placements; Positive student experience; Strong host organization relationships", "qualificationsBasic" : "Bachelor's degree or equivalent experience, 1-2 years of relevant experience, Proficiency in Microsoft Office Suite", "qualificationsPreferred" : "Experience with event planning software, Familiarity with CRM systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Hospitality Coordinator- Student Placement, Manchester, UK Please note: candidates must currently reside in the UK and be able to work in the UK without sponsorship. Ready to step into the world of high-end meeting and event planning? At Convene Hospitality Group (CHG) we are looking for a Hospitality Coordinator who thrives on making things happen. As the connector of the dots, you’ll partner with our Event Production Managers to see every event through from concept to 'wow.' You are hospitality through and through—meaning you care just as much about the behind-the-scenes execution as you do about the first hello. What will you do: The Hospitality Coordinator supports many aspects of the meetings and offerings at a dedicated location in accordance with Convene’s vision, mission, and values, including our core principles. Effectively communicate via verbal and written correspondence with all levels of employees and clients, exhibiting GRIT in all interactions Work dynamically and prioritize departmental functions to meet deadlines Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner Enter and input visitors Problem-solving/requests at the desk Liaison with the Operations Team along with WP-Members; assist with Robin (Room Booking) reservations, catering orders, building requests (badges, tickets, work orders), sorting/delivering mail set-up and breakdown, and support during peak periods Assist with the coordination for the setup and execution of all functions with the Service, Production, Technology, Customer Success, and Culinary departments Keep the Welcome Desk clean/organized; responsible for badge printing and stocking of materials Keep the coat room clean/organized Orchestrate and set up Surprise & Delights for WP-Members and/or Site Tours Order office supplies Check-in guests with proxy, click and show the reception/nourish area Escort meetings, guests when needed Manage lost and found Building Requests- Cleaning Assist the Conference & Events Manager and Chef with scheduling and administrative responsibilities Create and maintain positive relationships with building management and landlord partners Develop and maintain positive client relationships Ensure Standard Operating Procedures and Brand Standards are being adhered to and support any updates accordingly when applicable Platform use in: Salesforce WXM Portal, ProxyClick, Envoy, GoParrot, Square, Robin, ZenDesk, Microsoft (*Word, PowerPoint, Excel), and Outlook What We Look For: Ability to work effectively with clients Flexible and long hours are sometimes required Ability to move, lift, carry, push, pull, and place objects up to 25 pounds without assistance Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping Ability to stand, sit, or walk for an extended period of time Basic knowledge of Audio/Visual equipment set up and usage Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team. Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.", "summaryDescription" : "Hospitality Coordinator- Student Placement at Convene Hospitality Group. Skills: Hospitality operations, Student placement, Coordination. Coordinate student placements. Manage hospitality operations", "postedDate" : "2026-06-15T23:20:32.341", "createdAt" : "2026-06-15T23:20:32.341", "lastUpdated" : "2026-06-16T06:55:26.691", "ingestTimestamp" : "2026-06-15T23:20:32.341", "mongoId" : "6a30516bf292fd229cf00313", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Scheduling", "Budget management", "Record keeping", "Hospitality operations", "Student placement", "Coordination", "Customer service", "Event coordination", "Vendor management", "Hospitality industry", "Student placement programs", "Microsoft Office Suite" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 921.50964, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a304fcef292fd229ceea24b", "title" : "Reservation Executive", "company" : "Relais & Châteaux", "industry" : "Hospitality", "salary" : { "min" : 29000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Firenze, Toscana, Italy", "locations" : [ "Firenze", "Toscana", "Italy" ], "timestamp" : "2026-06-16T06:41:27.212", "fingerprint" : "c1e2d4806cae24bd57afe64d37f16e34cd727abb1fbf66da19e9a299c748691a", "source" : "smartrecruiters", "language" : "it", "applyUrl" : "https://jobs.smartrecruiters.com/RelaisChateaux/744000132191259-reservation-executive", "externalId" : "744000132191259", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Florence", "state" : "Tuscany", "country" : "Italy", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "43.7697955,11.2556404" } ], "locationText" : "Florence, Tuscany, Italy", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "PMS, CRS, Channel manager, CRM", "professionalSkills" : [ "Customer care", "Organization", "Teamwork", "Proactivity", "Flexibility" ], "hardSkillsList" : [ "Data accuracy", "Payment processing", "Allotment management", "Group management", "Rate management", "Availability management", "Price management", "GDPR compliance" ], "hardSkills" : [ { "name" : "Data accuracy", "level" : "intermediate" }, { "name" : "Payment processing", "level" : "intermediate" }, { "name" : "Allotment management", "level" : "intermediate" }, { "name" : "Group management", "level" : "intermediate" }, { "name" : "Rate management", "level" : "intermediate" }, { "name" : "Availability management", "level" : "intermediate" }, { "name" : "Price management", "level" : "intermediate" }, { "name" : "GDPR compliance", "level" : "intermediate" } ], "majorSkills" : "Reservation management, Guest relations, Sales support", "majorSkillsList" : [ "Reservation management", "Guest relations", "Sales support" ], "coreResponsibilities" : "Process reservation requests, Update guest profiles, Manage allotments, Manage groups, Manage rates, Maintain availability, Maintain prices, Collaborate on upselling campaigns, Follow up on pending reservations, Coordinate with Front Office, Coordinate with F&B, Maintain relationships with travel agents, Ensure GDPR compliance, Report anomalies to management, Adhere to service standards", "teamCollaboration" : "Front Office; F&B department", "domainKnowledge" : "Relais & Châteaux standards; Boutique hotel operations", "domainList" : [ "relais-chateaux-standards", "boutique-hotel-operations" ], "domainSpecificKnowledge" : [ "Relais & Châteaux standards", "Boutique hotel operations" ], "toolProficiency" : [ "PMS/CRS", "Channel manager", "CRM" ], "communicationSkills" : "Clear communication; Active listening", "continuousLearning" : "Briefings; Trainings", "problemSolvingSkills" : "Problem solving", "outcomesObjectives" : "Contribute to commercial success; Ensure booking accuracy; Meet company standards", "qualificationsBasic" : "2 years of experience in reservations, Diploma or degree, Excellent communication skills in Italian", "qualificationsPreferred" : "Oracle Cloud and SynXis knowledge, Knowledge of additional languages", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Borgo Pignano Florence è un raffinato boutique hotel immerso in un parco di 5 ettari sulle suggestive colline fiorentine, a pochi minuti dal centro storico. La struttura, parte della prestigiosa collezione Relais & Châteaux, offrirà 32 camere e suite eleganti, una villa privata, una spa esclusiva, una piscina riscaldata, due ristoranti e suggestivi spazi per eventi. Un’oasi di relax e raffinatezza nel cuore della Toscana. BREVE DESCRIZIONE DEL RUOLO Il Reservation Executive si occupa di tutte le fasi della prenotazione, dall'accoglienza della richiesta al corretto inserimento dei dati e dei pagamenti, contribuendo attivamente alla soddisfazione dei nostri ospiti e al successo commerciale dell'hotel ed assicura che ogni prenotazione venga processata in linea con gli standard aziendali. RIFERIMENTO GERARCHICO Riporta a: Reservation Manager PRINCIPALI MANSIONI E RESPONSABILITÀ Gestione Completa delle Prenotazioni: ● Rispondere e processare tutte le richieste di prenotazione (telefono, e-mail, web) entro 24 ore, garantendo l'accuratezza dei dati, dei pagamenti e delle condizioni. Mantenimento Dati e Sistemi: ● Aggiornare i profili ospiti sul CRM, gestire allotment, gruppi e tariffe, e mantenere aggiornate disponibilità e prezzi su tutti i canali (PMS/CRS, OTA, GDS). Gestione Commissioni Onyx ● Aggiornamento dei portali (es. nuove immagini etc.) Supporto Commerciale e Operativo: ● Collaborare alle campagne di upselling, effettuare follow-up su prenotazioni pendenti e coordinarsi con Front Office e F&B per richieste speciali o gruppi. ● Mantenere relazioni con i travel agents Conformità e Monitoraggio: ● Assicurare il rispetto delle normative GDPR e segnalare eventuali anomalie o discrepanze al management. ● Assicurare il rispetto degli standard di servizio di Relais & Chateaux e Borgo Pignano. Sviluppo Continuo: Partecipare attivamente a briefing e formazioni per restare aggiornato su prodotti e procedure. ## Qualifications REQUISITI - Diploma o laurea, preferibilmente in ambito turistico-ricettivo - Minimo 2 anni di esperienza in ufficio prenotazioni anche in catene internazionali o gruppi di hotel - Conoscenza base di PMS/CRS e Channel manager, preferibile : Oracle Cloud e SynXis - Ottime capacità comunicative in italiano e inglese; la conoscenza di ulteriori lingue è un plus - Precisione, orientamento al dettaglio e attitudine al problem solving - Capacità di lavorare sotto pressione e gestire contemporaneamente più richieste - Referenze COMPETENZE - Customer care: empatia, ascolto attivo e comunicazione chiara - Organizzazione: gestione efficace del tempo e delle priorità - Teamwork: spirito di collaborazione con tutti i reparti - Proattività: iniziativa nel proporre soluzioni e miglioramenti - Flessibilità: adattabilità a procedure in evoluzione e picchi di lavoro ## Additional Information COSA OFFRIAMO * - Inserimento da autunno 2026 * - contratto a tempo indeterminato come da CCNL Settore turismo * - 40 ore settimanali su 5 giorni con due giorni di riposo * - Formazione interna su procedure operative e introduzione al circuito Relais & Châteaux * - Opportunità di crescita in un gruppo alberghiero in espansione * - Mensa aziendale * - Sconti nella sister property * - Welfare package in base a raggiungimento soddisfazione ospiti * - RAL: € 29.000,00 su 14 mensilità No alloggio Sede di lavoro: Firenze, Via Bolognese 89 Invia il tuo CV completo di fotografia e di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 – GDPR e saranno utilizzati esclusivamente per la selezione in corso. L’offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91. Non verranno prese in considerazione candidature che non rispecchino i requisiti richiesti", "summaryDescription" : "Reservation Executive at Relais & Châteaux. Skills: Reservation management, Guest relations, Sales support. Process reservation requests. Update guest profiles", "postedDate" : "2026-06-15T12:36:11.000", "createdAt" : "2026-06-15T21:32:57.466", "lastUpdated" : "2026-06-16T06:41:27.212", "ingestTimestamp" : "2026-06-15T21:32:57.466", "mongoId" : "6a304fcef292fd229ceea24b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Data accuracy", "Payment processing", "Allotment management", "Group management", "Rate management", "Availability management", "Price management", "GDPR compliance", "Reservation management", "Guest relations", "Sales support", "Customer care", "Organization", "Teamwork", "Proactivity", "Flexibility", "Relais & Châteaux standards", "Boutique hotel operations", "PMS/CRS", "Channel manager", "CRM" ], "skillCount" : 21, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "_score" : 914.0284, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2aa22774d8ee00a06ac33c", "title" : "Hospitality Coordinator – Reservations & Guest Support", "industry" : "DN", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Fort Worth, Texas", "locations" : [ "Fort Worth, Texas" ], "timestamp" : "2026-06-14T23:26:27.930", "fingerprint" : "11ae5d336dfb94647449ca4c0a179cb935039f782328ca8da7fe92cf2ab5fcaa", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/35f492f3-a391-4d65-94a5-c78131e49506/apply", "externalId" : "35f492f3-a391-4d65-94a5-c78131e49506", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fort Worth", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "remote", "geo" : "32.7531770,-97.3327459" } ], "locationText" : "Fort Worth, Texas, United States", "professionalSkills" : [ "Travel booking", "Reservation management" ], "hardSkillsList" : [ "Organizational abilities" ], "hardSkills" : [ { "name" : "Organizational abilities", "level" : "intermediate" } ], "majorSkills" : "Guest support, Reservations", "majorSkillsList" : [ "Guest support", "Reservations" ], "coreResponsibilities" : "Coordinate hotel reservations, Coordinate travel-related bookings, Provide clients with accurate details, Handle changes and modifications, Handle special requests promptly, Communicate with guests via phone, Communicate with guests via email, Communicate with guests via online platforms, Maintain accurate booking records, Maintain client profiles, Collaborate with team members, Stay current on hospitality trends, Stay current on travel destinations, Stay current on supplier offerings", "teamCollaboration" : "Collaborate with team members", "domainKnowledge" : "Hospitality trends; Travel destinations; Supplier offerings", "domainList" : [ "hospitality-trends", "travel-destinations", "supplier-offerings" ], "domainSpecificKnowledge" : [ "Hospitality trends", "Travel destinations", "Supplier offerings" ], "communicationSkills" : "Customer service", "qualificationsBasic" : "Basic computer proficiency, Reliable internet connection", "qualificationsPreferred" : "Prior experience in hospitality, Prior experience in customer service, Prior experience in reservations", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Job Title: Remote Hospitality Coordinator – Reservations & Guest Support Job Type: Flexible Schedule | Remote Work About Us: We are a professional travel planning company dedicated to delivering personalized, high-quality travel experiences. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on exceptional service and attention to detail. Position Overview: We are seeking motivated and detail-oriented individuals to join our team as Remote Hospitality Coordinators focusing on reservations and guest support. In this role, you will assist clients with booking travel accommodations, managing reservations, and ensuring a smooth and enjoyable experience from the moment they inquire until the end of their stay. Key Responsibilities: Coordinate hotel reservations and other travel-related bookings Provide clients with accurate details about accommodations, amenities, and availability Handle changes, modifications, and special requests promptly and professionally Communicate with guests via phone, email, and online platforms in a friendly and helpful manner Maintain accurate booking records and client profiles Collaborate with team members to ensure exceptional guest experiences Stay current on hospitality trends, travel destinations, and supplier offerings Requirements: Excellent communication and customer service skills Strong organizational abilities with attention to detail Ability to work independently and manage multiple client requests Basic computer proficiency and a reliable internet connection Interest in hospitality and travel services Prior experience in hospitality, customer service, or reservations is a plus but not required What We Offer: Flexible, fully remote work environment Training and access to industry booking tools and resources Supportive team culture and mentorship Income-earning possibilities based on performance Travel discounts and industry perks Professional development and growth opportunities Ready to deliver exceptional guest experiences from anywhere? Apply today and join our team!", "summaryDescription" : "Hospitality Coordinator – Reservations & Guest Support. Skills: Guest support, Reservations. Coordinate hotel reservations. Coordinate travel-related bookings", "postedDate" : "2026-06-08T14:19:43.269", "createdAt" : "2026-06-08T14:19:43.269", "lastUpdated" : "2026-06-14T23:26:27.930", "ingestTimestamp" : "2026-06-12T06:33:10.283", "mongoId" : "6a2aa22774d8ee00a06ac33c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Organizational abilities", "Guest support", "Reservations", "Travel booking", "Reservation management", "Hospitality trends", "Travel destinations", "Supplier offerings" ], "skillCount" : 8, "jobCategory" : "other", "dataQualityScore" : 0.6666667, "_score" : 899.90857, "daysOld" : 6, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Travel" }, { "id" : "6a309ab8f292fd229c0ec8fb", "title" : "Area Reservations Agent", "company" : "Auberge Collection", "industry" : "Hospitality", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Area Reservations Agent in Kennebunk, United States, adjusted for the hospitality industry and company size." }, "location" : "Kennebunk, ME, United States", "locations" : [ "Kennebunk", "ME", "United States" ], "timestamp" : "2026-06-16T15:42:52.397", "fingerprint" : "5dfd2faf8ed75d6d8a2b7ad0bae3b4c52c49cf8d1934919318fedf70b1a828aa", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AubergeCollection/744000132269636-area-reservations-agent", "externalId" : "744000132269636", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kennebunk", "state" : "Maine", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.3719215,-70.5281220" } ], "locationText" : "Kennebunk, Maine, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "coreResponsibilities" : "Assist guests with reservations, Provide information about services, Handle guest inquiries, Process reservations, Manage booking modifications, Confirm reservation details, Upsell services, Maintain reservation system accuracy", "teamCollaboration" : "Coordinate with departments; Support guest services team", "domainKnowledge" : "Hospitality industry; Reservation systems", "domainList" : [ "hospitality-industry", "reservation-systems" ], "domainSpecificKnowledge" : [ "Hospitality industry", "Reservation systems" ], "communicationSkills" : "Guest communication", "problemSolvingSkills" : "Handle guest issues", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "A beloved local landmark for over 150 years, White Barn Inn, Auberge Collection is synonymous with warm New England hospitality, rustic charm, and uncompromising attention to detail. Just a 90-minute drive north of Boston in the charming coastal town of Kennebunk, Maine, the 28-room property is renowned as one of the country’s most distinctive getaways offering supreme levels of quality, luxury, and gracious service. The hotel's four waterfront cottages and one-of-a-kind houseboat boast coastal views and access to White Barn Marina. Amenities include an outdoor infinity pool, coastal views, an award-winning spa, two restaurants, convenient access to fine shopping and art galleries in Kennebunkport, as well as a variety of experiences from bike riding to local apple orchards to traditional Maine lobster bakes. The White Barn Restaurant, a culinary legend, Forbes Five Star and AAA Five Diamond fine dining destination, offers seasonal, contemporary New England cuisine while the new Little Barn is a casual eatery highlighting the local Maine farmstead and fisheries to the table in flavorful, approachable dishes. In summer 2020, White Barn Inn unveiled a property-wide redesign led by New York-based [Jenny Wolf Interiors](https://jennywolfinteriors.com/) that refreshed guest rooms and public spaces with playful contemporary touches and elements from local Maine purveyors. For more information: [auberge.com/whitebarninn](https://aubergeresorts.com/whitebarninn/) Follow White Barn Inn on [Facebook](https://www.facebook.com/whitebarnauberge) and [Instagram](https://www.instagram.com/whitebarnauberge/?hl=en) @WhiteBarnAuberge Embark on an extraordinary journey as a Reservations Agent across The White Barn Inn, Mayflower Inn & Spa, Wildflower Farms & The Vanderbilt where your role transcends boundaries and becomes a captivating symphony of hospitality. As the orchestrator of reservations for multiple properties, you'll weave a tapestry of opulence, seamlessly curating bespoke experiences for our discerning guests across diverse destinations. Your commitment to excellence will unfold on a grand scale, ensuring that each reservation reflects the pinnacle of luxury unique to each property. With grace and sophistication, you'll be the luminary guiding our guests through a world of refined choices, transforming reservations into harmonious preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction across a spectrum of luxurious destinations within our illustrious portfolio. * Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information. * Responding to guests’ inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers. * Maintaining complete knowledge of the resorts and other information including the following: * All resort facilities/services offered and hours of operation * All accommodations, layout, décor, attributes and locations * All studio rates, special packages and promotions * All spa treatments and offerings, their benefits and costs * Daily stats, including availability * Entertainment/special events scheduled on property and in the area * Directions to the resort from airports and other major landmarks * General info, descriptions and directions for local services, restaurants, wineries and points of interests. * Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible. * Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests. * Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts’ offerings. ## Qualifications * Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. * Ability to create professional business letter correspondence. * Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest * Ability to work cohesively with other departments and co-workers as part of a team. ## Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge. WBI Operations LLC is an Equal Opportunity Employer, M/F/D/V. WBI Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, WBI Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.", "summaryDescription" : "Area Reservations Agent at Auberge Collection. Assist guests with reservations. Provide information about services", "postedDate" : "2026-06-15T19:08:48.000", "createdAt" : "2026-06-16T03:36:16.922", "lastUpdated" : "2026-06-16T15:42:52.397", "ingestTimestamp" : "2026-06-16T03:36:16.922", "mongoId" : "6a309ab8f292fd229c0ec8fb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hospitality industry", "Reservation systems" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 884.69696, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6c0174d8ee00a09163f5", "title" : "Shift Lead Reservations (m/w/d)", "company" : "Ruby Hotels", "industry" : "Hospitality", "salary" : { "min" : 27500.0, "max" : 35000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Reservations role in Malta, adjusted for the hospitality industry and company size." }, "location" : "Corporate Office Malta", "locations" : [ "Corporate Office Malta" ], "timestamp" : "2026-06-16T02:17:40.830", "fingerprint" : "16fcddba20e784794d0c21e0f7e675409df63f0e95bd4e001beefc1dca00b055", "source" : "greenhouse", "language" : "de", "applyUrl" : "http://job-boards.eu.greenhouse.io/rubyhotels/jobs/4677987101?gh_jid=4677987101", "externalId" : "4677987101", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Malta", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Malta", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "MS Office, PMS systems", "professionalSkills" : [ "Process improvement", "System improvement" ], "hardSkillsList" : [ "Hotel Fachwissen", "Hotel Policies", "Hotel Processes" ], "hardSkills" : [ { "name" : "Hotel Fachwissen", "level" : "intermediate" }, { "name" : "Hotel Policies", "level" : "intermediate" }, { "name" : "Hotel Processes", "level" : "intermediate" } ], "majorSkills" : "Reservations management, Team leadership, Guest service", "majorSkillsList" : [ "Reservations management", "Team leadership", "Guest service" ], "coreResponsibilities" : "Support team in daily reservations, Manage inquiries, no-shows, cancellations, and special cases, Ensure quality in the booking system, Control payments and invoices, Keep booking policies up-to-date, Lead the shift with overview, Distribute tasks smartly, Provide clarity in dynamic daily business, Act as contact person for team members, guests,, Handle complex inquiries and guest feedback, Accompany onboarding processes, Provide training and feedback, Promote knowledge, motivation, team spirit, and development, Analyze reports and forecasts, Identify patterns, Improve processes and systems, Ensure professional and warm guest journey across all, Actively participate in projects, Conduct interviews, Support the professional development of team members", "teamCollaboration" : "Team members; Guests; Corporate clients; OTAs", "domainKnowledge" : "Hotel Fachwissen; Hotel Policies; Hotel Processes", "domainList" : [ "hotel-fachwissen", "hotel-policies", "hotel-processes" ], "domainSpecificKnowledge" : [ "Hotel Fachwissen", "Hotel Policies", "Hotel Processes" ], "toolProficiency" : [ "MS Office", "PMS systems" ], "continuousLearning" : "Training; Coaching; Mentoring", "innovationCreativity" : "Lean Luxury Principle", "problemSolvingSkills" : "Analytical thinking", "specialRequirements" : "Relocation service for Malta", "qualificationsBasic" : "Completed vocational training in hospitality or gastronomy, Several years of experience in hotel reservations or guest service, Previous experience leading teams, Proficiency in MS Office, Proficiency in PMS systems, Fluent German, Fluent English", "qualificationsPreferred" : "Experience in guest service, Experience leading teams", "workSiteFlexibility" : "Onsite", "rawDescription" : "At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, du bist ein Profi, wenn es um die Planung und Magie hinter den Kulissen geht? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben erweckt werden? Dann bist du die fehlende Olive in unserem Martini, die fehlende Melodie in unserer Musik und der Herzschlag von unserem Rubyverse. Wir sind eine stark wachsende Hospitality-Gruppe mit bestehenden Hotels und Workspaces in den spannendsten Locations Europas und vielen weiteren Projekten im Bau. Wir gehen mit unserer Lean Luxury Philosophie neue Wege und schaffen so eine zeitgemäße und bezahlbare Form von Luxus. Unser Corporate Office auf der wunderschönen Insel Malta bündelt gemeinsam mit den Teams in München alle aus den Hotels ausgelagerten Front Office, Marketing und Revenue Tätigkeiten. Die zentrale Reservations Abteilung ist dabei für die Bearbeitung der Buchungsanfragen sowie der Zahlungseingänge der Zimmerreservierungen für alle unsere Hotelstandorte zuständig. Join us and make it your own story Bei uns wird dir garantiert nicht langweilig, denn du: unterstützt dein Team im Reservierungsalltag und behältst Anfragen, No-Shows, Stornierungen und Sonderfälle souverän im Griff sicherst die Qualität im Buchungssystem, kontrollierst Zahlungen und Rechnungen und hältst unsere Buchungsrichtlinien auf dem neusten Stand führst die Schicht mit Überblick, verteilst Aufgaben smart und bringst Klarheit in ein dynamisches Tagesgeschäft bist geschätzte Ansprechperson für Team Member, Gäste, Firmenkunden und OTAs und übernimmst komplexe Anfragen und Gästefeedback begleitest Einarbeitungen, gibst Trainings und Feedback und förderst so Wissen, Motivation,Teamgeist und Weiterentwicklung analysierst Reports und Forecasts, erkennst Muster und verbesserst so unsere Prozesse und Systeme ganz nach unserem Lean Luxury Prinzip sorgst über alle Kommunikationswege für eine professionelle und zugleich herzliche Guest Journey gestaltest Projekte aktiv mit, führst Interviews und begleitest die fachliche Entwicklung deiner Teammitglieder Wir haben schon auf dich gewartet, denn du: bringst eine abgeschlossene Ausbildung in der Hotellerie oder Gastronomie mit hast mehrjährige Erfahrung in der Hotel-Reservierung oder im Guest Service gesammelt und bereits erste Teams fachlich geführt überzeugst mit deiner professionellen, herzlichen Art und findest in jeder Situation den richtigen Ton denkst analytisch, arbeitest strukturiert und legst Wert auf Qualität und Genauigkeit – bei dir selbst und im Team erkennst Potenziale, förderst dein Team mit Begeisterung und hast Freude daran, Wissen zu teilen fühlst dich in digitalen Tools zu Hause, MS Office und PMS-Systeme gehören für dich zum Alltag kennst dich bestens mit Hotel-Fachwissen, Policies und Prozessen aus und setzt dieses sicher ein beherrschst Deutsch und Englisch fließend in Wort und Schrift What's in for you? So grooven wir: Ruby, Ruby, Ruby Dein Style, dein Lachen, deine Ideen – Bring your personality to work. Vielleicht mit einem neuen Tattoo, Piercing oder einer neuen Haarfarbe? Wir connecten am liebsten per du - dürfen wir vorstellen: Michael, Gründer von Ruby Better together – bei der Arbeit, bei Team Events oder einfach nur, weil Montag ist \uD83D\uDE09 'Cause I'm having a good time Less work, same money – Vollzeit heißt bei uns 35 Stunden und jede Stunde zählt From city lights to island vibes - unser Relocation-Service macht deinen Start auf Malta stressfrei LEGEN…wait for it…DARY Staff Rates – für dich und deinen Travel Buddy Money, Money, Money Sharing is caring - mit unserem Opening- Bonus, wächst mit Ruby auch dein Konto Egal, wie du zur Arbeit kommst – einen Mobility-Zuschuss gibt's on top Ain't no mountain high enough Level up your game - mit Trainings, Coaching und Mentoring hast du die Chance, genau so sehr über dich hinauszuwachsen, wie auch Ruby wächst Innovation ist Teil unserer DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Egal, ob du als Barkeeper:in Cocktail-Träume erfüllst, mit deiner Kreativität für das gewisse Etwas sorgst oder ein Profi bist, wenn es um Planung und die Magie hinter den Kulissen geht - bei Ruby findest sicherlich auch du bald deinen Platz. Wir suchen ständig außergewöhnliche Charaktere und leidenschaftliche Team Player. Statt auf perfekte Lebensläufe, setzen wir viel mehr Wert auf tolle Persönlichkeiten, die uns dabei helfen, Hotels und Workspaces mit Herz und Seele zu gestalten. Was auch immer deine Leidenschaft ist: Komm zu uns und schreibe deine eigene Geschichte mit Ruby. Diversity, Equity & Inclusion Wir glauben daran, dass... ...du lieben kannst, wen du willst ...du selbst entscheiden solltest, ob und mit welchen Pronomen du angesprochen werden möchtest ...du stolz auf deine Herkunft und Kultur sein kannst ...du dich nicht für deine Religion oder Weltanschauung rechtfertigen musst ...du gut bist, genauso wie du bist und unser Team und Rubys Vielfältigkeit einzigartig machst Damit können wir gar nicht: Ismen Rassismus, Sexismus, Heterosexismus, Antisemitismus und alle weiteren derartigen Ismen, werden bei uns nicht toleriert. Wenn du wissen möchtest, was dich erwartet, dann höre doch mal in die Story von Paul aus dem Marketing-Team rein. Noch mehr Ruby Stories findest du hier: www.ruby-hotels.com/stories Get to know our People & Culture Team Any questions about our pitch? Then contact us at jobs@ruby-hotels.com or +49 89 125 095 220. Your Ruby Recruitment Team", "summaryDescription" : "Shift Lead Reservations (m/w/d) at Ruby Hotels. Skills: Reservations management, Team leadership, Guest service. Support team in daily reservations. Manage inquiries, no-shows, cancellations, and special cases", "postedDate" : "2026-06-14T21:28:11.144", "createdAt" : "2026-06-14T21:28:11.144", "lastUpdated" : "2026-06-16T02:17:40.830", "ingestTimestamp" : "2026-06-14T21:28:11.144", "mongoId" : "6a2c6c0174d8ee00a09163f5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Hotel Fachwissen", "Hotel Policies", "Hotel Processes", "Reservations management", "Team leadership", "Guest service", "Process improvement", "System improvement", "MS Office", "PMS systems" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 874.3918, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a304fcef292fd229ceea237", "title" : "Guest Assistant", "company" : "Relais & Châteaux", "industry" : "Hospitality", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Guest Assistant in Morris, United States, adjusted for the hospitality industry." }, "location" : "Morris, CT, United States", "locations" : [ "Morris", "CT", "United States" ], "timestamp" : "2026-06-16T09:15:24.189", "fingerprint" : "b4ca529bf4df83bfcffd98a97c54ee8c15307157c298fddca2b5a02a0b587460", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/RelaisChateaux/744000132261420-guest-assistant", "externalId" : "744000132261420", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Morris", "state" : "Connecticut", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.6836621,-73.1996654" } ], "locationText" : "Morris, Connecticut, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "coreResponsibilities" : "Welcome guests, Manage hotel reservations, Handle guest inquiries, Perform guest check-in, Perform guest check-out, Assist guests with arranging activities, Assist guests with dining reservations, Assist guests with transportation, Assist guests with local excursions, Provide exceptional hospitality, Provide personalized service, Communicate effectively with all departments", "qualificationsBasic" : "Must be at least 21 years old, Valid driver's license, Flexible schedule required, Weekend availability, Holiday availability, Occasional overnight shifts", "qualificationsPreferred" : "Previous hospitality experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Winvian Farm, is a beautiful Five-Diamond luxury resort is located in Morris, CT. Winvian Farm is a luxury resort experience unlike any other. As a Relais & Châteaux property nestled in the scenic Litchfield Hills, we are dedicated to delivering exceptional hospitality and personalized service to every guest. We are seeking a friendly, professional, and service-oriented Guest Assistant to join our team. In this role, you will help create memorable guest experiences by assisting with reservations, guest check-ins and check-outs, and coordinating on-site and off-site activities and excursions. Responsibilities * Welcome guests in a courteous, warm, and professional manner * Manage hotel reservations and guest inquiries * Perform guest check-in and check-out procedures efficiently and accurately * Assist guests with arranging activities, dining reservations, transportation, and local excursions * Provide exceptional hospitality and personalized service throughout each guest’s stay * Communicate effectively with all departments to ensure seamless guest experiences Compensation & Benefits * Pay: $18/hour * Comprehensive benefits package including: * Medical, dental, vision, and life insurance * Paid time off * 401(k) with employer match If you are passionate about hospitality and enjoy creating exceptional guest experiences, we invite you to apply and become part of the Winvian Farm team. ## Qualifications * Must be at least 21years old with a valid driver’s license * Flexible schedule required, including weekends, holidays, and occasional overnight shifts * Strong communication and customer service skills * Professional appearance and demeanor * Previous hospitality experience preferred, but not required ## Additional Information All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "Guest Assistant at Relais & Châteaux. Welcome guests. Manage hotel reservations", "postedDate" : "2026-06-15T18:17:43.000", "createdAt" : "2026-06-15T21:36:27.462", "lastUpdated" : "2026-06-16T09:15:24.189", "ingestTimestamp" : "2026-06-15T21:36:27.462", "mongoId" : "6a304fcef292fd229ceea237", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 834.64484, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c5d6874d8ee00a08dc16a", "title" : "Scheduling & Coordinating Reservations", "industry" : "DN", "salary" : { "min" : 50000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Orlando, Florida", "locations" : [ "Orlando, Florida" ], "timestamp" : "2026-06-15T10:31:30.676", "fingerprint" : "10de1f99d2be331599174ec751aa8ff4739280a7319c46f778c80e0e349911c2", "source" : "lever", "applyUrl" : "https://jobs.lever.co/destinationknot/1beae20d-1844-4282-868d-9ec65a60c2f9/apply", "externalId" : "1beae20d-1844-4282-868d-9ec65a60c2f9", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "remote" } ], "locationText" : "Orlando, Florida, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "hardSkillsList" : [ "scheduling", "reservations", "client service", "administrative support" ], "softSkillsList" : [ "organizational skills, attention to detail, client-focused, professionalism, reliability" ], "hardSkills" : [ { "name" : "scheduling", "level" : "intermediate" }, { "name" : "reservations", "level" : "intermediate" }, { "name" : "client service", "level" : "intermediate" }, { "name" : "administrative support", "level" : "intermediate" } ], "softSkills" : [ { "name" : "organizational skills, attention to detail, client-focused, professionalism, reliability" } ], "majorSkills" : "communication", "majorSkillsList" : [ "communication" ], "coreResponsibilities" : "The Scheduling & Reservations Coordinator will manage client scheduling and reservation requests, ensuring accurate record-keeping and timely confirmations. This role involves clear communication with clients and internal teams to support daily operations and deliver a high-quality client experience within a remote work environment.", "teamCollaboration" : "Collaborate with internal teams as needed to support service delivery.", "toolProficiency" : [ "computer proficiency" ], "communicationSkills" : "written communication; verbal communication", "documentationSkills" : "reservation documentation", "continuousLearning" : "Opportunity to develop valuable coordination and client service skills.", "qualificationsBasic" : "Basic computer proficiency and willingness to learn new systems. Professional, reliable, and client-focused.", "qualificationsPreferred" : "Previous experience in scheduling, reservations, customer service, hospitality, or administrative support is helpful but not required.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description About Us: We are a client coordination and services company that supports individuals and organizations with scheduling, reservations, and service-related logistics. We focus on clear communication, organized workflows, and delivering a consistent, high-quality client experience. Position Overview: The Scheduling & Reservations Coordinator plays a key role in supporting clients by managing scheduling requests, coordinating reservations, and maintaining accurate records. This position requires strong organizational skills, attention to detail, and the ability to communicate professionally in a remote work environment. This is a coordination-focused role centered on administrative support and client communication. Key Responsibilities: Coordinate scheduling and reservation requests following established processes Communicate with clients to confirm details, provide updates, and address general inquiries Maintain accurate records, calendars, and reservation documentation Monitor timelines and ensure confirmations, updates, and changes are completed accurately Support daily operations by following internal workflows and quality standards Provide professional, timely responses to client inquiries Collaborate with internal teams as needed to support service delivery Qualifications & Skills: Strong organizational and time-management skills Clear written and verbal communication abilities Attention to detail and accuracy Ability to work independently in a remote environment Basic computer proficiency and willingness to learn new systems Professional, reliable, and client-focused Previous experience in scheduling, reservations, customer service, hospitality, or administrative support is helpful but not required. Work Environment & Schedule: Fully remote position Flexible scheduling options may be available Training and ongoing support provided Why Join Us: Remote work flexibility Structured, supportive team environment Clear expectations and established workflows Opportunity to develop valuable coordination and client service skills How to Apply: Interested candidates are encouraged to submit an application for consideration. Qualified applicants will be contacted regarding next steps.", "summaryDescription" : "Scheduling & Coordinating Reservations. Skills: communication. The Scheduling & Reservations Coordinator will manage client scheduling and reservation requests, ensuring accurate record-keeping and timely confirmations. This role involves clear communication with clients and internal teams to support daily operations and deliver a high-quality client experience within a remote work environment.", "postedDate" : "2026-06-12T13:49:28.084", "createdAt" : "2026-06-12T13:49:28.084", "lastUpdated" : "2026-06-15T10:31:30.676", "ingestTimestamp" : "2026-06-14T20:59:20.197", "mongoId" : "6a2c5d6874d8ee00a08dc16a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 50000, "salaryAnnualMax" : 70000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "scheduling", "reservations", "client service", "administrative support", "organizational skills, attention to detail, client-focused, professionalism, reliability", "communication", "computer proficiency" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 829.9329, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305df8f292fd229cf6bb63", "title" : "Hospitality Agent Front Office", "company" : "Motel One", "industry" : "Hospitality", "salary" : { "min" : 27500.0, "max" : 34000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an Entry-level Hospitality Agent Front Office in Vienna, Austria, with adjustments for the hospitality industry and company size." }, "location" : "Wien, Wien, AT", "locations" : [ "Wien", "Wien", "AT" ], "timestamp" : "2026-06-16T09:12:04.523", "fingerprint" : "509a14e4b4ee245e46ae1ebd218940c1c1459ca574bada9efe57f9f47097ee84", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MotelOne/744000132147949-hospitality-agent-front-office", "externalId" : "744000132147949", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vienna", "country" : "Austria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.2083537,16.3725042" } ], "locationText" : "Vienna, Austria", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Cost coverage management", "Cash handling", "Settlement procedures" ], "majorSkills" : "Guest relations, Reservation management, Front desk operations", "majorSkillsList" : [ "Guest relations", "Reservation management", "Front desk operations" ], "coreResponsibilities" : "Welcome guests at reception, Provide assistance over phone, Guide guests from check-in, Support guests to check-out, Share insights about city, Share tips about city, Communicate with guests via phone, Communicate with guests via email, Manage reservation inquiries, Navigate overbooking situations, Handle invoices, Manage cost coverage, Handle cash, Perform settlement procedures, Perform organizational responsibilities, Perform administrative responsibilities, Expand knowledge through interactions, Offer insights into roles", "teamCollaboration" : "Multicultural team interactions; Cross-departmental role insights", "domainKnowledge" : "Hospitality industry; Gastronomy industry; Tourism industry; City culture", "domainList" : [ "hospitality-industry", "gastronomy-industry", "tourism-industry", "city-culture" ], "domainSpecificKnowledge" : [ "Hospitality industry", "Gastronomy industry", "Tourism industry", "City culture" ], "communicationSkills" : "Guest communication; Phone communication; Email communication", "continuousLearning" : "Expand knowledge", "problemSolvingSkills" : "Navigate overbooking situations; Handle overbooking situations", "qualificationsBasic" : "Educational background in hospitality, Professional experience in hospitality, Proficient in German, Proficient in English", "qualificationsPreferred" : "Professional experience in gastronomy, Professional experience in tourism, Keen interest in hospitality, Keen interest in gastronomy, Keen interest in tourism, Hosting expertise, Commitment to quality, Commitment to service excellence, Open personality, Communicative personality, Team-oriented mindset, Willingness to provide support", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "You create experiences for our guests. As an employer, we create experiences for you. How? At The Cloud One, every day is unique. Never same-same, always thrillingly different. With us, you have the freedom to be who you are – or who you want to be. Because here, individuality is what matters. With equal – and exciting – opportunities for all. We believe in an inclusive culture that puts people like you at the heart of what we do, because we know that you’re the ones who make the difference. For us, respect and success go hand in hand. We’re locally rooted: connected to the city, its culture and its people. Are you with us? As a Hospitality Agent Front Office at The Cloud One Hotels, you embody the crucial role of being the initial point of contact for our guests, setting the tone with your appearance, whether it's extending a warm welcome at the reception or providing assistance over the phone from the front desk. At The Cloud One Hotels, our goal is to foster an environment where both guests and team members feel comfortable and genuinely welcomed! Your responsibilities include: * Guiding and supporting our guests seamlessly from check-in to check-out * Enriching guest experiences by sharing insights and tips about the city and its surrounding areas * Engaging in effective communication with guests via phone and email, adeptly managing reservation inquiries and navigating through overbooking situations and alternative options * Handling invoices, including cost coverage management, cash handling, and settlement procedures * Organizational and administrative responsibilities across both the front and back-office areas * Expanding your knowledge through collaborative interactions within our multicultural team, offering insights into various cross-departmental roles ## Qualifications Whether you're a professional in the hospitality industry or considering a career change, we're enthusiastic about meeting you! For us, prioritizing personality and exceptional hosting qualities is fundamental. Here, you'll find the liberty to embrace your true self or evolve into the professional you aspire to be, as we deeply value individuality. We present equal opportunities and a wide range of exciting possibilities for all who share our enthusiasm to grow. Ideally, you possess the following attributes: * Educational background and/or professional experience in hospitality, gastronomy, tourism, or a keen interest in venturing into these fields * Strong hosting expertise combined with an unwavering commitment to quality and service excellence * A naturally open and communicative personality, proficient in both German and English communication * A team-oriented mindset, combined with the willingness to provide support across various departments * Enthusiasm to actively contribute towards the successful establishment of The Cloud One Hotels across Europe", "summaryDescription" : "Hospitality Agent Front Office at Motel One. Skills: Guest relations, Reservation management, Front desk operations. Welcome guests at reception. Provide assistance over phone", "postedDate" : "2026-06-15T08:56:48.000", "createdAt" : "2026-06-16T00:03:21.897", "lastUpdated" : "2026-06-16T09:12:04.523", "ingestTimestamp" : "2026-06-16T00:03:21.897", "mongoId" : "6a305df8f292fd229cf6bb63", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Guest relations", "Reservation management", "Front desk operations", "Cost coverage management", "Cash handling", "Settlement procedures", "Hospitality industry", "Gastronomy industry", "Tourism industry", "City culture" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 824.5027, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.9 }, { "id" : "6a2ca45e74d8ee00a09b17bb", "title" : "Sr. Manager, Events & Programming, Hospitality & Guest Experience", "company" : "Free Association Live", "industry" : "Hospitality", "salary" : { "min" : 75000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, NY, USA", "locations" : [ "New York", "NY", "USA" ], "timestamp" : "2026-06-16T00:58:27.540", "fingerprint" : "339da4aaca1883aacef75a1a117e019926a6ef991345dcfb741443b50a455095", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/freeassociationlive/jobs/4254567009", "externalId" : "4254567009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Tripleseat, Spectrix", "professionalSkills" : [ "Event prospecting", "Revenue strategy", "Logistics planning", "Client communication", "Project management", "Financial literacy", "Sales" ], "hardSkillsList" : [ "Event booking", "Contracting", "Forecasting", "Reporting" ], "softSkillsList" : [ "Leadership skills" ], "hardSkills" : [ { "name" : "Event booking", "level" : "intermediate" }, { "name" : "Contracting", "level" : "intermediate" }, { "name" : "Forecasting", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership skills" } ], "majorSkills" : "Event sales, Programming, Client relations", "majorSkillsList" : [ "Event sales", "Programming", "Client relations" ], "coreResponsibilities" : "Oversee private event bookings, Handle day to day leads, Handle inquiries, Conduct site visits, Handle contracting, Handle deposit payments, Oversee event set up, Oversee event execution, Maintain rolodex of contacts, Prospect new business, Attend industry events, Network to bring clients, Conceptualize programming ideas, Ideate on events, Create BEOs, Create contracts, Answer event leads, Handle contracts, Handle deposit execution, Ensure operations have information, Take ownership of prospecting plan, Drive private event business, Capture business, Identify key growth areas, Create initiatives plan, Keep Tripleseat updated, Provide training on Tripleseat, Generate monthly revenue reports, Generate bi weekly forecast reports, Ensure events are scrubbed, Assist operations with financial questions, Follow insurance obligations, Follow legal obligations, Follow health obligations, Follow safety obligations, Follow up with client, Provide final receipt, Answer last payment questions, Train on Spectrix, Capitalize on group event sales, Generate reports, Write briefs, Carry out admin tasks", "teamCollaboration" : "Internal operations team; Food & Beverage team; Building Operations team; Security team; Production team; Marketing team; Technology teams", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Hospitality industry; Live entertainment; Event planning; Food and beverage industry; NYFW; Frieze Art Week; Tech Week", "domainList" : [ "hospitality-industry", "live-entertainment", "event-planning", "food-and-beverage-industry", "nyfw", "frieze-art-week", "tech-week" ], "domainSpecificKnowledge" : [ "Hospitality industry", "Live entertainment", "Event planning", "Food and beverage industry", "NYFW", "Frieze Art Week", "Tech Week" ], "toolProficiency" : [ "Tripleseat", "Spectrix" ], "communicationSkills" : "Client communication", "specialRequirements" : "Nights availability, Weekends availability, Holidays availability, Standing, Walking, Light lifting, Navigating stairs", "qualificationsBasic" : "5+ years experience as Event Manager, Event booking and planning from start to finish, Handle event leads and inquiries, Conduct site visits, Handle contracting and deposit payments, Oversee event set up and execution, Maintain rolodex of contacts, Prospect new business, Attend industry events, Network and bring in new clients, Conceptualize and ideate programming, Create BEOs and contracts, Answer event leads, Handle contracts and deposit execution, Ensure event operations have information, Take ownership of prospecting plan, Identify key growth areas, Create initiatives plan, Understand Tripleseat booking platform, Keep Tripleseat updated, Provide training on Tripleseat, Financial literacy of events, Generate monthly revenue reports, Generate bi weekly forecast reports, Ensure events are scrubbed, Assist operations with financial questions, Understand NYFW, Understand Frieze Art Week, Understand Tech Week, Follow insurance obligations, Follow legal obligations, Follow health obligations, Follow safety obligations, Post event follow up with client, Provide final receipt, Answer last payment questions, Train on Spectrix, Understand Spectrix, Capitalize on group event sales, Generate reports, Write briefs, Carry out admin tasks, Customer-service orientated, Excellent organizational skills, Stays calm when pressure hits, Evening availability required, Weekend availability required, Holiday availability required, Extended periods of standing, Extended periods of walking, Light lifting, Navigating stairs", "qualificationsPreferred" : "Experience with programming and cultural management is a plus, Interest in entertainment and performing arts industry, Past work experience is a bonus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Position: Senior Manager, Events & Programming, Hospitality & Guest Experience Location: On-site in New York, NY Availability: Full-Time including nights and weekends Salary Range: $75,000-$85,000 base annual salary plus commission Reports to: Assistant Director (F&B), Hospitality & Guest Experience About the Company Originally inspired by the hit film franchise, Magic Mike Live has evolved into a global entertainment phenomenon. Designed as a \"360-degree\" dance and acrobatic spectacle, Magic Mike Live reimagines the traditional male revue for a modern audience. The production combines world-class choreography, live music, and specialized technical design to create an atmosphere that is equal parts exhilarating, sophisticated, and empowering. Magic Mike Live is the flagship immersive production of Free Association Live (FA Live). FA Live is a next-generation live entertainment company, producing performances ranging from intimate immersive experiences to global touring spectacles. FAL currently oversees the global expansion of Magic Mike Live, which has entertained over 2 million guests from 70+ countries with over 6,000 performances across its Las Vegas and London experiences and past engagements in Miami, Dallas, and Berlin since debuting in 2017. Beyond Magic Mike, FAL develops original, IP-driven live experiences across dance, music, and immersive storytelling. Bringing heart, humor, and world-class storytelling to every performance, each FAL experience is designed to move people, set a standard of excellence, and defy expectations of what live entertainment can be. For New York City, Magic Mike Live partnered with Authentic Hospitality, a New York City based hospitality group behind some of the city’s most revered venues (Pebble Bar, Jac’s on Bond, Ray’s), to create Greenlight Lounge, a cocktail experience that will sit adjacent to the theatre. Welcoming guests for drinks and bites pre and post show, Greenlight at Magic Mike Live will bring Authentic’s trademark quality, creativity and originality to an iconic environment. POSITION OVERVIEW This Senior Events & Programming Manager position oversees the booking and coordination of both programming events and event sales that occur at Magic Mike Live and Greenlight Lounge, located in the heart of Times Square at 47th Street and 8th Avenue. The Senior Events & Programming Manager is responsible for event sales and all related duties: event prospecting, revenue strategy, logistics planning, and client communication. Additionally this person is responsible for conveying event details to the internal operations team and ensuring that events are planned in a manner that operations can execute. There will also be planning of events that are done for marketing or programming purposes. The position will handle event booking and planning from start to finish, working alongside an in-house operations team to execute the event. As the primary point of contact for all events, the position will coordinate details with the event clients, and collaborate closely with Food & Beverage, Building Operations, Security, Production, Marketing, and Technology teams to deliver seamless, integrated guest experiences. KEY RESPONSIBILITIES Primary duties include, but are not limited to, the following: Oversees private event bookings from start to finish for the Magic Mike Live theater and Greenlight Lounge Handles day to day leads and inquiries, conducts site visits, handles contracting and deposit payments and oversees successful set up and execution of events according to pre detailed BEO Maintains rolodex of contacts in New York and actively prospecting new business. Attends industry and other events to network and bring in new clients Helps to conceptualize and ideate on programming ideas and events Is interested in the entertainment and performing arts industry and works to participate/network in it within New York City Creates BEOs and contracts for programming events Plans events from start to finish: answers event leads, handles contracts and deposit execution and ensures event operations have the necessary information and resources needed to execute the event successfully Takes ownership of a prospecting plan to drive private event business in low season and capture business in high season. Identifies key growth areas and creates initiatives plan to target them Understands Tripleseat booking platform, keeps it updated and provides training on it for team members Has financial literacy of private and programming events: generates monthly revenue reports and bi weekly forecast reports, ensures events are scrubbed prior being closed out and assists the operations team with any financial questions they have Identifies and works with local, national and international potential clients to drive private event bookings. An example would be maintaining an understanding of NYFW, Frieze Art Week, Tech Week and the like Make sure that insurance, legal, health and safety obligations are followed Post event follows up with the client for feedback and to provide the final receipt/answer any last payment questions. Train on and understand Spectrix for group bookings and capitalize on potential group event sales QUALIFICATIONS 5+ years of proven experience as an Event Manager Experience with programming and cultural management is a plus Interest in the entertainment and performance industry, past work experience is a bonus Previous project management experience Sees something through from start to finish Appreciation for and understanding of the of food and beverage industry Have the ability to generate reports, write briefs and carry out various admin tasks Be a team player with strong leadership skills Customer-service orientated Excellent organizational skills Stays calm when the pressure hits SCHEDULE & WORK ENVIRONMENT Evening, weekend and holiday availability required Role requires extended periods of standing and walking, light lifting, and navigating stairs STANDARD SPECIFICATIONS The requirements listed above are representative of the minimum knowledge, skills, and abilities required to perform this position successfully. To perform this job, the employee must be able to carry out each essential function satisfactorily. A review of this job description has excluded marginal functions that are incidental to the performance of essential job duties. All duties described herein are considered essential job functions. This job description does not state or imply that these are the only duties to be performed. Employees may be required to perform additional job-related duties as assigned by their supervisor, consistent with business needs. WHAT WE OFFER A one-of-a-kind work environment at one of New York City’s most exciting live entertainment destinations. Employee benefits package including health, dental, and vision coverage. Discounted tickets for friends and family. A culture built on inclusivity, respect, and fun.", "summaryDescription" : "Sr. Manager, Events & Programming, Hospitality & Guest Experience at Free Association Live. Skills: Event sales, Programming, Client relations. Oversee private event bookings. Handle day to day leads", "postedDate" : "2026-06-14T21:00:47.143", "createdAt" : "2026-06-14T21:00:47.143", "lastUpdated" : "2026-06-16T00:58:27.540", "ingestTimestamp" : "2026-06-14T21:00:47.143", "mongoId" : "6a2ca45e74d8ee00a09b17bb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 85000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Event booking", "Contracting", "Forecasting", "Reporting", "Leadership skills", "Event sales", "Programming", "Client relations", "Event prospecting", "Revenue strategy", "Logistics planning", "Client communication", "Project management", "Financial literacy", "Sales", "Hospitality industry", "Live entertainment", "Event planning", "Food and beverage industry", "NYFW", "Frieze Art Week", "Tech Week", "Tripleseat", "Spectrix" ], "skillCount" : 24, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 804.22595, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308768f292fd229c088a4c", "title" : "Hospitality Specialist", "company" : "National Life Insurance Company", "industry" : "Insurance", "salary" : { "min" : 15.0, "max" : 22.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Montpelier, VT", "locations" : [ "Montpelier", "VT" ], "timestamp" : "2026-06-16T10:42:25.963", "fingerprint" : "f67173689c0a975a00b49584c647d160ef7a254b5b9af587720abbe50cdcd4e0", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/nationallifeinsurancecompany/jobs/4282803009", "externalId" : "4282803009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Montpelier", "state" : "Vermont", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.2602244,-72.5750364" } ], "locationText" : "Montpelier, Vermont, United States", "employmentType" : "PART_TIME", "coreResponsibilities" : "Manage a 12-room bed and breakfast, Provide hospitality services to guests, Ensure guest satisfaction, Maintain cleanliness and order of the property, Handle guest inquiries and requests, Coordinate with vendors for supplies and services, Manage bookings and reservations, Oversee daily operations of the bed and breakfast", "domainKnowledge" : "Hospitality management; Bed and breakfast operations", "domainList" : [ "hospitality-management", "bed-and-breakfast-operations" ], "domainSpecificKnowledge" : [ "Hospitality management", "Bed and breakfast operations" ], "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures. Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard. We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good. Hospitality Specialist (Part-Time) Please note that we do not offer visa sponsorship for this position. Company Description: National Life Group owns and operates a 12-room, New England style, Bed education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances. Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an \"at-will position\" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors. National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. Hourly Pay Range $15—$22 USD National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group. Fortune 1000 status is based on the consolidated financial results of all National Life Group companies. Social Media Policy Site Disclosure and Privacy Policy National Life Group 1 National Life Dr Montpelier, VT 05604", "summaryDescription" : "Hospitality Specialist at National Life Insurance Company. Manage a 12-room bed and breakfast. Provide hospitality services to guests", "postedDate" : "2026-06-16T01:21:04.133", "createdAt" : "2026-06-16T01:21:04.133", "lastUpdated" : "2026-06-16T10:42:25.963", "ingestTimestamp" : "2026-06-16T01:21:04.133", "mongoId" : "6a308768f292fd229c088a4c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31200, "salaryAnnualMax" : 45760, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hospitality management", "Bed and breakfast operations" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 801.7484, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.9 }, { "id" : "6a2c6ac674d8ee00a090dcd6", "title" : "Hospitality Associate", "company" : "Kasa", "industry" : "Hospitality", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Hospitality Associate in Austin, TX, adjusted for industry and company size." }, "location" : "San Francisco, California, United States", "locations" : [ "San Francisco", "California", "United States" ], "timestamp" : "2026-06-15T03:18:04.817", "fingerprint" : "6a9bb6cf92fdf2fa136c0cdb4381e814b22d1a124017aa53481c95acbddbfca5", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/kasa/jobs/7762647003", "externalId" : "7762647003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Quality assurance", "Event planning", "Troubleshooting" ], "hardSkills" : [ { "name" : "Quality assurance", "level" : "intermediate" }, { "name" : "Event planning", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" } ], "majorSkills" : "Guest experience, Property operations, Team coordination", "majorSkillsList" : [ "Guest experience", "Property operations", "Team coordination" ], "coreResponsibilities" : "Welcome and assist guests, Provide local recommendations, Maintain common areas, Perform quality checks, Prepare for guest arrivals, Organize guest engagement events, Address guest requests, Resolve live guest issues, Communicate with remote team, Handle emergency situations", "teamCollaboration" : "Guest Experience team; Property Operations team; Housekeeping teams; Maintenance teams; Remote Guest Experience team", "domainKnowledge" : "Hotel operations; Apartment hotel management", "domainList" : [ "hotel-operations", "apartment-hotel-management" ], "domainSpecificKnowledge" : [ "Hotel operations", "Apartment hotel management" ], "toolProficiency" : [ "TechTool 'Safety Culture'", "Breezeway", "Slack", "Kustomer" ], "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Lifting up to 50 pounds, Varied shifts availability", "outcomesObjectives" : "Reach monthly quality goals; Set high quality standards; Set high guest satisfaction", "qualificationsBasic" : "2 years hospitality experience, 1 year guest service experience, Availability for varied shifts, Access to reliable transportation, Comfortable lifting 50 pounds", "qualificationsPreferred" : "Communication skills, Organizational skills", "workSiteFlexibility" : "Onsite", "rawDescription" : "About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. The Role Join our Austin Hospitality Team as a Hospitality Associate where you will be the heart of our onsite-guest experience. This dynamic role combines physical presence with digital prowess, making you a key figure at Studio Haus East 6th by Kasa. Reporting to the Operations Manager, you'll work closely with both the Guest Experience and the Property Operations team. About the Team Be a part of our Central Portfolio Operations, a team passionate about delivering seamless experiences for our guests. Our team members at Kasa are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa. Day in the life of a Kasa Hospitality Associate Guest Experience Welcoming and Assisting Guests: Be the first point of contact for guests, assisting with check–in, and addressing their immediate needs or special requests. Local Expertise: Provide guests with personalized local recommendations and insights, enhancing their overall experience at [Name]. Operational Responsibilities Quality Assurance and Property Upkeep: Maintain the common areas, such as coffee stations and concierge closets, to ensure they are well-stocked and presentable. Perform quality checks using our TechTool 'Safety Culture' after each clean to uphold our high-quality standards. Readiness and Event Planning: Prepare for upcoming guest arrivals and organize guest engagement events, coordinating with housekeeping and maintenance teams. Guest Requests & Troubleshooting: Promptly address and resolve guest requests received through our Task Management Tool 'Breezeway.' Additionally, address any live guest issues, such as cleanliness, technical, or operational challenges. Communication and Collaboration Team Coordination: Maintain seamless communication with the remote Guest Experience team via tools like Slack and Kustomer, ensuring any guest issues are swiftly resolved. Emergency Handling: Be equipped to tackle emergency situations such as lockouts or urgent guest requests, showcasing your problem-solving abilities. Experience Hospitality Expertise: Minimum of 2 years of experience in hospitality. Alternatively, if you have less hospitality experience, a minimum of 2 years in customer service is required. Guest Service Skills: At least 1 year of experience in guest service roles. Tech-Savvy: A strong affinity for technology, with previous experience in tech-related tasks, and a keen interest in learning new systems and platforms. Flexibility: Availability for varied shifts, including afternoons, evenings, weekends, and holidays. Transportation: Access to reliable transportation. Physical Capability: Comfortable with lifting items weighing up to 50 pounds. Consistent While Under Pressure: Skilled in maintaining composure and a positive outlook in challenging or high-stress situations. Plus if... You pride yourself on your communication and organizational skills In one year, you will succeed at Kasa by having: Established yourself as a top operations performer by consecutively reaching monthly quality goals Set a high bar for quality standards and guest satisfaction within your market Become an invaluable resource to our team, beyond your knowledge of property operations Supported critical cross-departmental Kasa projects Curious about the Kasa experience? Save 15% when you book on kasa.com Benefits Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. The Pay: The starting base pay range for this role is $18.00 - $20.00 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure. Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. A Note on Recruiting & Job Scams The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.", "summaryDescription" : "Hospitality Associate at Kasa. Skills: Guest experience, Property operations, Team coordination. Welcome and assist guests. Provide local recommendations", "postedDate" : "2026-06-13T20:42:57.513", "createdAt" : "2026-06-13T20:42:57.513", "lastUpdated" : "2026-06-15T03:18:04.817", "ingestTimestamp" : "2026-06-13T20:42:57.513", "mongoId" : "6a2c6ac674d8ee00a090dcd6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Quality assurance", "Event planning", "Troubleshooting", "Guest experience", "Property operations", "Team coordination", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Hotel operations", "Apartment hotel management", "TechTool 'Safety Culture'", "Breezeway", "Slack", "Kustomer" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 768.0256, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305688f292fd229cf2ac1d", "title" : "Remote Hotel Booking Specialist (Customer Support)", "industry" : "SH", "salary" : { "min" : 45000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Atlanta, Georgia", "locations" : [ "Atlanta, Georgia" ], "timestamp" : "2026-06-16T11:55:49.923", "fingerprint" : "3b781d5efd0f79f21eb61b604a227fb9a1d8fa26ee18aa65e43cd1b607f421bc", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/9154dc5d-1c53-4951-8e05-e468db5a3361/apply", "externalId" : "9154dc5d-1c53-4951-8e05-e468db5a3361", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "coreResponsibilities" : "Assist clients with hotel research, Assist clients with reservations, Answer questions about hotel amenities, Answer questions about pricing, Answer questions about availability, Communicate with clients via phone, Communicate with clients via email, Communicate with clients via online messaging, Maintain accurate booking records, Maintain accurate client records, Participate in virtual training, Participate in team meetings, Stay informed on travel trends, Stay informed on partner offerings", "domainKnowledge" : "Hotel accommodations; Travel trends", "domainList" : [ "hotel-accommodations", "travel-trends" ], "domainSpecificKnowledge" : [ "Hotel accommodations", "Travel trends" ], "continuousLearning" : "Virtual training", "qualificationsBasic" : "Reliable internet, Basic computer skills", "qualificationsPreferred" : "Travel experience helpful, Customer service experience helpful", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Remote | Flexible Schedule About the Role We are expanding and looking for motivated, people-focused individuals to join our team as Remote Hotel Booking Specialists. In this role, you’ll assist clients with researching, selecting, and booking hotel accommodations that match their travel needs. This is a fully remote opportunity with training provided — perfect for anyone who enjoys helping others, loves travel, and wants flexible work from home options. ## What You’ll Do Assist clients with hotel research and reservations Answer questions about hotel amenities, pricing, and availability Communicate with clients via phone, email, and online messaging Maintain accurate booking and client records Participate in virtual training and team meetings Stay informed on travel trends and partner offerings ## What We’re Looking For Strong communication and customer service skills Comfortable working independently in a remote setting Reliable internet and basic computer skills Positive attitude and willingness to learn Travel or customer service experience is helpful but not required ## What We Offer Work-from-home flexibility Full training and ongoing support Growth and income potential Travel discounts and industry perks Supportive, team-oriented environment", "summaryDescription" : "Remote Hotel Booking Specialist (Customer Support). Assist clients with hotel research. Assist clients with reservations", "postedDate" : "2026-06-15T13:50:18.714", "createdAt" : "2026-06-15T13:50:18.714", "lastUpdated" : "2026-06-16T11:55:49.923", "ingestTimestamp" : "2026-06-16T03:22:01.116", "mongoId" : "6a305688f292fd229cf2ac1d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 75000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hotel accommodations", "Travel trends" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 767.7659, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a26461f74d8ee00a021616e", "title" : "Reservations Officer", "company" : "Four Seasons", "salary" : { "min" : 525000.0, "max" : 775000.0, "currency" : "THB", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Reservations Officer in Bangkok, Thailand, adjusted for the hospitality industry and a large company like Four Seasons." }, "location" : "Thailand", "locations" : [ "Thailand" ], "timestamp" : "2026-06-12T08:58:26.383", "fingerprint" : "04771cbd7ba62a3b89233c8afb3c0e03df526de49d28b225f0360ad54be635ee", "source" : "workday", "language" : "en", "applyUrl" : "https://fourseasons.wd3.myworkdayjobs.com/search/job/Chiang-Mai/Reservations-Officer--Bangkok-Based-_REQ10381719", "externalId" : "REQ10381719", "locationPoint" : "15.87,100.9925", "structuredLocations" : [ { "city" : "Bangkok", "country" : "Thailand", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "13.7524938,100.4935089" } ], "locationText" : "Bangkok, Thailand", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Revenue management", "Sales support" ], "hardSkillsList" : [ "Reservation management", "Booking processing", "Guest assistance", "Upselling", "Confirmation", "Follow-up", "Communication", "Problem resolution", "Reporting", "Record keeping" ], "hardSkills" : [ { "name" : "Reservation management", "level" : "intermediate" }, { "name" : "Booking processing", "level" : "intermediate" }, { "name" : "Guest assistance", "level" : "intermediate" }, { "name" : "Upselling", "level" : "intermediate" }, { "name" : "Confirmation", "level" : "intermediate" }, { "name" : "Follow-up", "level" : "intermediate" }, { "name" : "Communication", "level" : "intermediate" }, { "name" : "Problem resolution", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Record keeping", "level" : "intermediate" } ], "majorSkills" : "Reservations, Guest service", "majorSkillsList" : [ "Reservations", "Guest service" ], "coreResponsibilities" : "Handle reservation inquiries, Provide information on availability, Assist guests in making reservations, Input reservation details accurately, Create trace report, Process payments, Assist guests with reservation changes, Provide solutions to guests, Promote hotel services, Identify upselling opportunities, Confirm reservations with guests, Follow up on due dates, Communicate with hotel departments, Coordinate room assignments, Address guest concerns, Resolve reservation problems, Support sales efforts, Identify room sales opportunities, Optimize occupancy, Maximize room revenue, Maintain reservation records, Track guest profiles, Track booking statistics, Track revenue reports", "teamCollaboration" : "Other hotel departments; Front office; Housekeeping; Sales", "domainKnowledge" : "Four Seasons benchmark; Advance Purchase package; Festive payment policy; Resort policy; Booking conditions; Payment policies", "domainList" : [ "four-seasons-benchmark", "advance-purchase-package", "festive-payment-policy", "resort-policy", "booking-conditions", "payment-policies" ], "domainSpecificKnowledge" : [ "Four Seasons benchmark", "Advance Purchase package", "Festive payment policy", "Resort policy", "Booking conditions", "Payment policies" ], "toolProficiency" : [ "Hotel reservation system" ], "continuousLearning" : "Excellent Training; Development opportunities", "problemSolvingSkills" : "Problem resolution", "outcomesObjectives" : "Enhance guest experience; Maximize revenue; Maximize room revenue; Maximize profitability", "qualificationsBasic" : "Work Authorization for Thailand", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Situated in the lush Mae Rim Valley, Four Seasons Resort Chiang Mai is a haven of peace and luxury, just 30 minutes away from Chiang Mai city. Spanning 32 acres, the resort is accentuated by serene lakes, lily ponds, cascading waterfalls, and an operational rice farm with its resident water buffaloes. The 98 Pavilions and Residences showcase the grandeur of the Lanna Kingdom, intertwining influences from Burma, India, and China. Guests can immerse themselves in the ambiance of the Garden Pavilion, surrounded by lush flora, or bask in the seclusion of the exquisite Pool Villa. With an array of dining options like the authentic Lanna-inspired Rim Tai Kitchen to the innovative farm-to-table dishes at NORTH, gastronomic satisfaction is guaranteed. The resort's spa, a sanctuary of rejuvenation, offers treatments steeped in traditional Thai healing practices. For those seeking venues for special occasions, spaces like Kasalong and the picturesque Orchid Nursery stand ready. At Four Seasons Resort Chiang Mai, every moment is a cherished memory in the making. This role supports the three properties in Thailand, namely Four Seasons Resort Chiang Mai, Four Seasons Tented Camp Golden Triangle and Four Seasons Resort Koh Samui. The position will be based in Bangkok office and reports to the Reservations Manager. Work Authorization is required for the location. **About the role** As a reservation agent in Four Seasons Resort Thailand, your primary responsibility is to handle reservations and booking inquiries from guests, ensuring exceptional service, accuracy, and efficiency in managing room reservations and accommodations. With excellent communication skills, attention to detail, and a customer-focused mindset, you assist guests in planning their stays, providing personalized recommendations, and facilitating smooth booking experiences that meet their needs and preferences. **What you will do** 1\\. Reservation management Handle incoming reservation inquiries via phone follow Four Seasons benchmark, email, or online channels, providing information about room availability, rates, packages, and amenities, and assisting guests in making reservations based on their preferences, requirements and our availability. 2\\. Booking processing Accurately input reservation details into the hotel’s reservation system, including guest information, room preferences, special requests, payment details, ensuring completeness and correctness of reservation records. Creating trace report to follow up necessary information for the booking. Ensure payment process follows payment conditions of each package especially Advance Purchase package and Festive payment policy. 3\\. Guest assistance Assist guests with inquiries, requests, or changes to existing reservations, including modifications to booking dates, room types, or special accommodations, and provide solutions to ensure guest satisfaction and retention based on resort’s policy and booking’s conditions and payment policies. 4\\. Upselling and promotion Promote hotel services, amenities, and packages to guests during the reservation process, identifying opportunities for upselling or cross-selling to enhance the guest experience and maximize revenue for the hotel. 5\\. Confirmation and follow-up Confirm reservations with guests via email, providing confirmation details, reservation policies, and relevant information to ensure guests have all necessary information for their upcoming stays. Follow up flight, sharer names, credit card and payment utilize Trace report and ensure to follow up on due date. 6\\. Communication Communicate effectively with other hotel departments, including front office, housekeeping, and sales, to coordinate room assignments, special requests, food restriction and guest preferences, ensuring seamless guest experiences from booking to check-in. 7\\. Problem resolution Address guest concerns or issues related to reservations, such as rate discrepancies and cancellations with unexpected and exceptional reasons, special requests, and work with relevant departments to resolve problems promptly and satisfactorily prior to arrival. 8\\. Revenue Management & Sales support Support the hotel’s sales and revenue management efforts by identifying opportunities for room sales, optimizing occupancy follow strategies from revenue team to maximize room revenue and profitability. 9\\. Reporting and record keeping Maintain accurate records of reservation activities, including guest profiles (guest’s country), market segment, booking statistics, and revenue reports as per assignment from manager or senior director of revenue management. **What we offer:** • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Employee Discount for stays at any Four Seasons worldwide • Meal Allowance", "summaryDescription" : "Reservations Officer at Four Seasons. Skills: Reservations, Guest service. Handle reservation inquiries. Provide information on availability", "postedDate" : "2026-06-11T12:32:16.215", "createdAt" : "2026-06-11T12:32:16.198", "lastUpdated" : "2026-06-12T08:58:26.383", "ingestTimestamp" : "2026-06-11T12:32:16.198", "mongoId" : "6a26461f74d8ee00a021616e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://fourseasons.wd3.myworkdayjobs.com/search/job/Chiang-Mai/Reservations-Officer--Bangkok-Based-_REQ10381719", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Reservation management", "Booking processing", "Guest assistance", "Upselling", "Confirmation", "Follow-up", "Communication", "Problem resolution", "Reporting", "Record keeping", "Reservations", "Guest service", "Revenue management", "Sales support", "Four Seasons benchmark", "Advance Purchase package", "Festive payment policy", "Resort policy", "Booking conditions", "Payment policies", "Hotel reservation system" ], "skillCount" : 21, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 749.1028, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true }, { "id" : "69e1e3852beec4dd3d1d0f0c", "title" : "Support Coordinator", "company" : "Home Group", "industry" : "Real Estate", "salary" : { "min" : 14.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Hampshire-Lymington-Lymington (North Close)", "locations" : [ "Hampshire-Lymington-Lymington (North Close)", "19.Apr.26, 11:59:00 PM", "250269, 250269, true" ], "certifications" : [ "Enhanced DBS check" ], "timestamp" : "2026-06-16T06:16:25.483", "fingerprint" : "a05dc4e501b065be54b2fdf9e06841fa08c3cc1962bee20c3485e35d22176468", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=250269", "externalId" : "250269", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lymington", "state" : "Hampshire", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.7583753,-1.5426885" } ], "locationText" : "Lymington, Hampshire, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Support planning", "Caseload management" ], "majorSkills" : "Customer support, Support coordination", "majorSkillsList" : [ "Customer support", "Support coordination" ], "coreResponsibilities" : "Lead support planning, Coordinate Support Workers, Deliver person-centred support, Balance support, Balance safeguarding, Balance admin, Balance meetings, Guide colleagues, Manage caseloads, Support customers with daily tasks, Work with multi-agency teams, Safeguard customers, Empower customers, Help customers build independence, Prepare customers for move-on", "teamCollaboration" : "Multi-agency teams", "domainKnowledge" : "Supported housing", "domainList" : [ "supported-housing" ], "domainSpecificKnowledge" : [ "Supported housing" ], "continuousLearning" : "Learning and development offer", "specialRequirements" : "Rota working, Weekend work, Bank holiday cover, Travel between sites, Lone working, Business vehicle insurance, Business mileage reimbursement", "outcomesObjectives" : "Help people live more independently; Support customers through life's ups and downs", "qualificationsBasic" : "Experience assessing referrals, Coordinating support, Work under own initiative, Remain calm under pressure, Resilient approach, Vehicle insured for business use, Valid driver's license", "qualificationsPreferred" : "Experience in supported housing", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Lead Support Worker Earn £14.06 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140 Permanent, full time (37.5 hpw) – rota working Hampshire We can’t offer a CoS for this role Home, a place where you belong Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs. What you’ll do Lead support planning and coordinate our Support Workers to deliver person-centred support Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads Support Customers with daily tasks like budgeting, cooking and attending appointments Work with multi-agency teams to safeguard and empower our customers Help customers build independence and prepare for their move-on into the community Why join us This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work! You have Passion and experience in supporting others ideally in a supported housing setting Experience assessing referrals and coordinating support The ability to work under your own initiative, remain calm under pressure and have a resilient approach Ability to travel between sites as required Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits We operate a rota across seven days per week, with the earliest start time being 9am, and the latest finish time being 7pm. You will be expected to work at least one weekend per month, and cover some bank holidays (weekend & bank holiday shifts are 10am-6pm and will be shared fairly across the team) Flexible working and part time hours can be considered for the right candidate You will be based at out Lymington site, with regular travel to the site in Hythe and very occasional travel to other sites within Hampshire There will be some lone working, we do get together regularly [in the daytime] for training and team meetings. You need an Enhanced with barring list (we pay) A vehicle insured for business use (and a license!), we’ll pay for any business mileage What’s in it for you? 34 days leave, rising to 39 (this includes bank holidays and a “me day”) Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800+ discounts on shops, holidays, days out, tech and more Find out more Click APPLY NOW to see our   Support Coordinator Job Description , (what we call the role internally!) find out about us, for help to apply and our benefits . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk. South Supported Portfolio 801 Lymington (North Close)", "summaryDescription" : "Support Coordinator at Home Group. Skills: Customer support, Support coordination. Lead support planning. Coordinate Support Workers", "createdAt" : "2026-06-14T20:49:43.886", "lastUpdated" : "2026-06-16T06:16:25.483", "ingestTimestamp" : "2026-06-14T20:49:43.886", "mongoId" : "69e1e3852beec4dd3d1d0f0c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Customer support", "Support coordination", "Support planning", "Caseload management", "Supported housing", "Enhanced DBS check" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 744.1875, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a25990174d8ee00a01a4461", "title" : "Support Coordinator", "company" : "Home", "industry" : "Healthcare", "salary" : { "min" : 27500.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Hampshire-Farnborough-Farnborough (Alexandra Road)", "locations" : [ "Hampshire-Farnborough-Farnborough (Alexandra Road)", "22.Jun.26, 11:59:00 PM", "254331, 254331, true" ], "certifications" : [ "Enhanced with barring list" ], "timestamp" : "2026-06-16T06:48:38.612", "fingerprint" : "a54263edcc1f0b2de3941eefe0d9bf8271720ed80c70fc68ad7b5b4b4add68cd", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=254331", "externalId" : "254331", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Farnborough", "state" : "Hampshire", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.2918693,-0.7539836" } ], "locationText" : "Farnborough, Hampshire, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Support planning", "Caseload management" ], "hardSkills" : [ { "name" : "Support planning", "level" : "intermediate" }, { "name" : "Caseload management", "level" : "intermediate" } ], "majorSkills" : "Support planning, Caseload management, Customer support", "majorSkillsList" : [ "Support planning", "Caseload management", "Customer support" ], "coreResponsibilities" : "Lead support planning, Coordinate Support Workers, Deliver person-centred support, Balance support, Balance safeguarding, Balance admin, Balance meetings, Guide colleagues, Manage caseloads, Support customers with daily tasks, Work with multi-agency teams, Safeguard customers, Empower customers, Help customers build independence, Prepare customers for move-on", "teamCollaboration" : "Multi-agency teams", "domainKnowledge" : "Supported housing", "domainList" : [ "supported-housing" ], "domainSpecificKnowledge" : [ "Supported housing" ], "continuousLearning" : "Learning and development offer; Training package", "specialRequirements" : "Day and evening shifts, Work every other weekend", "outcomesObjectives" : "Help people live independently", "qualificationsBasic" : "Experience assessing referrals, Coordinating support, Work under own initiative, Remain calm under pressure, Resilient approach", "qualificationsPreferred" : "Level 3 Diploma in Care, Experience in supported housing", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Support Coordinator Salary £27,500 / Earn £14.06 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140 Permanent, full time (37.5) Buller Court in Farnborough. We can’t offer a CoS for this role Home, a place where you belong Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs. What you’ll Lead support planning and coordinate our Support Workers to deliver person-centred support Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads Support Customers with daily tasks like budgeting, cooking and attending appointments Work with multi-agency teams to safeguard and empower our customers Help customers build independence and prepare for their move-on into the community Why join us This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work! You have Passion and experience in supporting others ideally in a supported housing setting Level 3 Diploma in Care or equivalent experience ideal, but not essential Experience assessing referrals and coordinating support The ability to work under your own initiative, remain calm under pressure and have a resilient approach The practical bits This is service based, customer facing role. You need an Enhanced with barring list (we pay) Day and evening shifts, must be able to work every other weekend. Shifts times are either 09.00-17.00 or 14.00-22.00 What’s in it for you? 34 days leave, pro-rated (including bank holidays and a “me day”) Paid time off for volunteering Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies Career path with development and an excellent training package Excellent benefits and rewards including supermarket discounts and travel expenses Find out more Click APPLY NOW to see our   Support Coordinator Job Description , find out about us, for help to apply and our benefits . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk. Farnborough (Alexandra Road) Alexandra Road", "summaryDescription" : "Support Coordinator at Home. Skills: Support planning, Caseload management, Customer support. Lead support planning. Coordinate Support Workers", "createdAt" : "2026-06-14T20:44:05.791", "lastUpdated" : "2026-06-16T06:48:38.612", "ingestTimestamp" : "2026-06-14T20:44:05.791", "mongoId" : "6a25990174d8ee00a01a4461", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Support planning", "Caseload management", "Customer support", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Supported housing", "Enhanced with barring list" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 732.12897, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a3070c7f292fd229cff6857", "title" : "Hospitality Agent Front Office", "company" : "Motel One", "industry" : "Hospitality", "salary" : { "min" : 27500.0, "max" : 34000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an Entry-level Hospitality Agent Front Office in Vienna, Austria, with adjustments for the hospitality industry and company size." }, "location" : "Wien, Wien, AT", "locations" : [ "Wien", "Wien", "AT" ], "timestamp" : "2026-06-16T10:55:10.157", "fingerprint" : "6a2ee661e41decc9fff05102508f96617d6cc3f0f61173a5498c441a325bddc7", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MotelOne/744000132147949-hospitality-agent-front-office", "externalId" : "744000132147949", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vienna", "country" : "Austria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.2083537,16.3725042" } ], "locationText" : "Vienna, Austria", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "coreResponsibilities" : "Guide guests from check-in to check-out, Support guests from check-in to check-out, Share insights about the city, Share tips about the city, Communicate with guests via phone, Communicate with guests via email, Manage reservation inquiries, Navigate overbooking situations, Handle cost coverage management, Handle cash handling, Handle settlement procedures, Perform organizational responsibilities, Perform administrative responsibilities", "teamCollaboration" : "Collaborative interactions within team; Offer insights into cross-departmental roles", "domainKnowledge" : "Hospitality; Gastronomy; Tourism", "domainList" : [ "hospitality", "gastronomy", "tourism" ], "domainSpecificKnowledge" : [ "Hospitality", "Gastronomy", "Tourism" ], "communicationSkills" : "Guest communication; Phone communication; Email communication", "continuousLearning" : "Expand knowledge through interactions", "qualificationsBasic" : "Educational background in hospitality, Professional experience in hospitality, German communication proficiency, English communication proficiency", "qualificationsPreferred" : "Professional experience in gastronomy, Professional experience in tourism, Keen interest in hospitality, Keen interest in gastronomy, Keen interest in tourism, Hosting expertise, Commitment to quality, Commitment to service excellence, Team-oriented mindset, Willingness to provide support", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "You create experiences for our guests. As an employer, we create experiences for you. How? At The Cloud One, every day is unique. Never same-same, always thrillingly different. With us, you have the freedom to be who you are – or who you want to be. Because here, individuality is what matters. With equal – and exciting – opportunities for all. We believe in an inclusive culture that puts people like you at the heart of what we do, because we know that you’re the ones who make the difference. For us, respect and success go hand in hand. We’re locally rooted: connected to the city, its culture and its people. Are you with us? As a Hospitality Agent Front Office at The Cloud One Hotels, you embody the crucial role of being the initial point of contact for our guests, setting the tone with your appearance, whether it's extending a warm welcome at the reception or providing assistance over the phone from the front desk. At The Cloud One Hotels, our goal is to foster an environment where both guests and team members feel comfortable and genuinely welcomed! Your responsibilities include: * Guiding and supporting our guests seamlessly from check-in to check-out * Enriching guest experiences by sharing insights and tips about the city and its surrounding areas * Engaging in effective communication with guests via phone and email, adeptly managing reservation inquiries and navigating through overbooking situations and alternative options * Handling invoices, including cost coverage management, cash handling, and settlement procedures * Organizational and administrative responsibilities across both the front and back-office areas * Expanding your knowledge through collaborative interactions within our multicultural team, offering insights into various cross-departmental roles ## Qualifications Whether you're a professional in the hospitality industry or considering a career change, we're enthusiastic about meeting you! For us, prioritizing personality and exceptional hosting qualities is fundamental. Here, you'll find the liberty to embrace your true self or evolve into the professional you aspire to be, as we deeply value individuality. We present equal opportunities and a wide range of exciting possibilities for all who share our enthusiasm to grow. Ideally, you possess the following attributes: * Educational background and/or professional experience in hospitality, gastronomy, tourism, or a keen interest in venturing into these fields * Strong hosting expertise combined with an unwavering commitment to quality and service excellence * A naturally open and communicative personality, proficient in both German and English communication * A team-oriented mindset, combined with the willingness to provide support across various departments * Enthusiasm to actively contribute towards the successful establishment of The Cloud One Hotels across Europe", "summaryDescription" : "Hospitality Agent Front Office at Motel One. Guide guests from check-in to check-out. Support guests from check-in to check-out", "postedDate" : "2026-06-15T08:56:48.000", "createdAt" : "2026-06-16T01:31:15.502", "lastUpdated" : "2026-06-16T10:55:10.157", "ingestTimestamp" : "2026-06-16T01:31:15.502", "mongoId" : "6a3070c7f292fd229cff6857", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Hospitality", "Gastronomy", "Tourism" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 730.3281, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6960822f0937eae70e9c7fb4", "title" : "Support Coordinator", "company" : "Home Group", "salary" : { "min" : 25838.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cleveland-Middlesbrough-Middlesbrough (404 Marton Road)", "locations" : [ "Cleveland-Middlesbrough-Middlesbrough (404 Marton Road)", "18.Jan.26, 11:59:00 PM", "242612, 242612, true" ], "timestamp" : "2026-06-16T01:24:52.487", "fingerprint" : "8fd3d002de2eb3ffc195523e273a4de0bdbe722494457a1180d7544f22bdbe96", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=242612", "externalId" : "242612", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Middlesbrough", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "54.5760419,-1.2344047" } ], "locationText" : "Middlesbrough, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Risk assessment", "Support planning", "Goal setting" ], "majorSkills" : "Support coordination, Customer support, Needs assessment", "majorSkillsList" : [ "Support coordination", "Customer support", "Needs assessment" ], "coreResponsibilities" : "Create support plans with customers, Work, team with plans, Ensure Ofsted Supported Housing needs are met, Help customers with daily living activities, Assist customers with making meals, Assist customers with shopping, Assist customers with budgeting, Assist customers with maintaining tenancy, Assist customers with moving to independent accommodation, Carry out risk assessments, Carry out support planning, Carry out goal setting, Carry out regular reviews", "teamCollaboration" : "Collaborate with colleagues", "domainKnowledge" : "Supported Housing; Young persons services", "domainList" : [ "supported-housing", "young-persons-services" ], "domainSpecificKnowledge" : [ "Supported Housing", "Young persons services" ], "continuousLearning" : "Continuous training; Full induction", "specialRequirements" : "NIGHT SHIFTS ONLY, Lone work, Enhanced DBS check", "outcomesObjectives" : "Support customers to live independently; Develop customer skills", "qualificationsBasic" : "Experience creating person-centred support plans, Experience supporting colleagues in working to plans, Experience coordinating customer referrals, Experience assessing customer referrals, Ability to work on own initiative, Ability to remain calm under pressure, Resilient approach", "qualificationsPreferred" : "Ability to use technology for creating support plans, Ability to use technology for updating support plans, Ability to use technology for completing online learning, Ability to use technology for collaborating with colleagues", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Support Coordinator Earn £25,838 per annum plus great benefits including Health cash plan Permanent, full time (37.5 hpw) - NIGHT SHIFTS ONLY . Middlesbrough Young Persons Services Home, a place where you belong As our Support Coordinator, you’ll be at the heart of supporting our young customers who have complex needs to develop their skills to live more independently in the community. This is a new service for Home Group so you will be part of the core that embeds quality into the service right from the beginning! Don’t worry though; you will be given a full induction to Home Group, and you will receive continuous training on your job role. What you’ll do Creating support plans with your customers and working alongside a small team of other Support Coordinators working with the plans. Working with our young customers who will be looked after children or children in need, ensuring that Ofsted Supported Housing needs are met in our service. Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able. Carrying out risk assessments, support planning, goal setting and regular reviews. Cuppas, chats and catch ups with your customer but also plenty of time to collaborate with colleagues too. Why join us J oin a team that cares about you as much as the customers we support. From flexible working to brilliant wellbeing support, you’re free to bring your best self to work and grow in a way that suits you. Be part of one of the UK’s top 10 Great Places to Work! You have Passion to support our customers to live their best life, working collaboratively with an eye for detail. Experience of creating person-centred support plans and supporting colleagues in working to work to the plans. Experience of coordinating and assessing customer referrals. The ability to work on your own initiative, remain calm under pressure and have a resilient approach. Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion. You will work as part of a rota working only nights. Our shifts run from 10pm – 8am. Although you will lone work, we do get together regularly for training and team meetings. It is preferred that you are able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues. You’ll need an Enhanced DBS check done and we pay for that. What’s in it for you? 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too! Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us! Colleagues really matter to us, that’s why we’re the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. Find out more Click APPLY NOW to see our Support Coordinator Job Description , find out about us , for help to apply and our benefits . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk. Middlesbrough (404 Marton Road)", "summaryDescription" : "Support Coordinator at Home Group. Skills: Support coordination, Customer support, Needs assessment. Create support plans with customers. Work", "createdAt" : "2026-06-14T19:46:40.588", "lastUpdated" : "2026-06-16T01:24:52.487", "ingestTimestamp" : "2026-06-14T19:46:40.588", "mongoId" : "6960822f0937eae70e9c7fb4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Support coordination", "Customer support", "Needs assessment", "Risk assessment", "Support planning", "Goal setting", "Supported Housing", "Young persons services" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 728.5492, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6960822f0937eae70e9c7fa0", "title" : "Support Coordinator", "company" : "Home", "industry" : "Healthcare", "salary" : { "min" : 25838.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Hereford and Worcester-Kidderminster", "locations" : [ "Hereford and Worcester-Kidderminster", "26.Jan.26, 11:59:00 PM", "244968, 244968, true" ], "certifications" : [ "Enhanced with barring list check" ], "timestamp" : "2026-06-16T05:41:35.165", "fingerprint" : "ceb0ca270dbf9ffe040ae6e6fa78d9d8d3c43419d3e20cd8100df16941f78100", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=244968", "externalId" : "244968", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kidderminster", "state" : "Worcestershire", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.3880787,-2.2478582" } ], "locationText" : "Kidderminster, Worcestershire, United Kingdom", "employmentType" : "PART_TIME", "professionalSkills" : [ "Support planning", "Caseload management" ], "hardSkillsList" : [ "Budgeting" ], "hardSkills" : [ { "name" : "Budgeting", "level" : "intermediate" } ], "majorSkills" : "Support planning, Coordination, Customer support", "majorSkillsList" : [ "Support planning", "Coordination", "Customer support" ], "coreResponsibilities" : "Lead support planning with customers, Coordinate Support Workers to deliver support, Balance support, safeguarding, admin, and meetings, Guide colleagues, Manage caseloads, Support customers with daily tasks, Work with multi-agency teams, Safeguard customers, Empower customers, Help customers build independence, Prepare customers for move-on", "teamCollaboration" : "Work with multi-agency teams", "domainKnowledge" : "Supported housing", "domainList" : [ "supported-housing" ], "domainSpecificKnowledge" : [ "Supported housing" ], "continuousLearning" : "Great training", "specialRequirements" : "Travel between properties, Lone work", "outcomesObjectives" : "Help people live more independently", "qualificationsBasic" : "Level 3 Diploma in Care or equivalent experience, Experience assessing referrals, Coordinating support experience, Full UK driving licence, Access to a car", "qualificationsPreferred" : "Supported housing experience", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Support Coordinator Salary £25,838 Pro rata - Earn £13.21 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140 Permanent - Part time (15 hpw) Worcestershire - primarily in the Worcester area We can’t offer a CoS for this role Home, a place where you belong Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs. What you’ll do Lead support planning with your customers and work alongside and coordinate our Support Workers to deliver person-centred support Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads Support Customers with daily tasks like budgeting, cooking and attending appointments Work with multi-agency teams to safeguard and empower our customers Help customers build independence and prepare for their move-on into the community Why join us This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work! You have Passion and experience in supporting others ideally in a supported housing setting Level 3 Diploma in Care or equivalent experience (or are willing to work towards it) Experience assessing referrals and coordinating support The ability to work under your own initiative, remain calm under pressure and have a resilient approach . Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits You will be able to manage own diary - in line with being flexible to meet the needs of the customers. You’ll work core hours between 08:00 and 20:00 with flexibility built in. You will be working a mixture of early shifts, evening shifts and a fair share of weekends and bank holidays. You will need a full UK driving licence and access to a car for work purposes as you will be travelling between the properties to provide support to the customers. Although you’ll lone work, we do get together regularly for training and team meetings. You need an Enhanced with barring list (we pay) What’s in it for you? 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too! Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800+ discounts on shops, holidays, days out, tech and more Find out more Click APPLY NOW to see our   Support Coordinator Job Description , find out about us and for help to apply . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk Central Supported Portfolio 605 ", "summaryDescription" : "Support Coordinator at Home. Skills: Support planning, Coordination, Customer support. Lead support planning with customers. Coordinate Support Workers to deliver support", "createdAt" : "2026-06-14T18:50:17.401", "lastUpdated" : "2026-06-16T05:41:35.165", "ingestTimestamp" : "2026-06-14T18:50:17.401", "mongoId" : "6960822f0937eae70e9c7fa0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Budgeting", "Support planning", "Coordination", "Customer support", "Caseload management", "Supported housing", "Enhanced with barring list check" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 726.258, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a308006f292fd229c060b5e", "title" : "Hospitality Manager", "company" : "Pyramid Healthcare", "industry" : "Hospitality", "salary" : { "min" : 65500.0, "max" : 98500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Hospitality Manager in Duncansville, PA, adjusted for manager seniority and healthcare industry." }, "location" : "Duncansville Facility", "locations" : [ "Duncansville Facility" ], "timestamp" : "2026-06-16T12:06:41.749", "fingerprint" : "e0587e8744d435e097b98ca047eef7089891304dc25efa3961fa5cea634ae7e4", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/1pyra)mid_health&care/jobs/5254216008", "externalId" : "5254216008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Duncansville", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.4234058,-78.4339030" } ], "locationText" : "Duncansville, Pennsylvania, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceLevel" : "Manager", "coreResponsibilities" : "Manage daily operations, Oversee staff, Ensure guest satisfaction, Maintain facility standards, Manage inventory, Control costs, Implement operational policies, Handle customer complaints", "domainKnowledge" : "Hospitality operations", "domainList" : [ "hospitality-operations" ], "domainSpecificKnowledge" : [ "Hospitality operations" ], "qualificationsBasic" : "5+ years experience, Bachelor's degree", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. The Hospitality Manager provides leadership, coordination, and operational oversight for hospitality services within assigned residential treatment facilities in Duncansville. This role ensures a safe, clean, welcoming, and recovery-oriented environment through management of dining services, environmental services, housekeeping, janitorial operations, linen services, and overall facility aesthetics. This leader partners closely with operational, clinical, facilities, and hospitality teams to enhance service quality, client experience, employee engagement, operational efficiency, and regulatory compliance across the campus. Schedule Monday – Friday (flexibility required based on operational needs) Key Responsibilities Provide leadership and oversight of dining, housekeeping, environmental services, janitorial operations, linen services, and facility appearance Ensure consistent standards for cleanliness, safety, infection control, and hospitality services Support initiatives that enhance client experience, employee engagement, and operational performance Utilize metrics, reporting tools, and quality indicators to drive continuous improvement Lead staffing efforts including recruitment, onboarding, scheduling, coaching, and performance management Supervise and support Hospitality team members, including Dining and Guest Services Supervisors (structure may vary by facility) Promote accountability, engagement, professional growth, and staff retention Oversee food service delivery to ensure compliance with nutritional, safety, and sanitation standards Manage room turnover, deep cleaning schedules, linen processes, and facility presentation Monitor inventory including supplies, linens, furniture, and hospitality resources Oversee purchasing, cost control, and supply utilization within budget guidelines Identify opportunities to improve workflows, reduce waste, and increase efficiency Ensure compliance with company policies, accreditation standards, and regulatory requirements Participate in audits, inspections, and survey readiness activities Collaborate cross-functionally with Executive Directors, Clinical, Dining, Facilities, and Corporate teams Maintain confidentiality and complete all required training Perform other duties as assigned Supervisory Responsibilities Provide direct supervision, coaching, and performance management for hospitality staff May directly oversee Dining Supervisors, Guest Services Supervisors, and related roles depending on site structure Qualifications Required: 5+ years of experience in hospitality, environmental services, dining operations, facility operations, or related field 2+ years of supervisory or management experience Preferred: Bachelor’s degree in Hospitality Management, Business Administration, Healthcare Administration, or related field Experience in healthcare, behavioral health, residential treatment, or similar environments Skills working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission. Total Rewards for Full-Time Positions: Medical, Dental, and Vision Insurance Flexible Spending Accounts Life Insurance Paid Time Off 401(k) with Company Match Tuition Reimbursement Employee Recognition Programs Referral Bonus opportunities And More! Want to know more? To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers. Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.", "summaryDescription" : "Hospitality Manager at Pyramid Healthcare. Manage daily operations. 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Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs. What you’ll do Lead support planning and coordinate our Support Workers to deliver person-centred support Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads Support Customers with daily tasks like budgeting, cooking and attending appointments Work with multi-agency teams to safeguard and empower our customers Help customers build independence and prepare for their move-on into the community Why join us This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work! You have Passion and experience in supporting others ideally in a supported housing setting Level 3 Diploma in Care or equivalent experience (or are willing to work towards it) Experience assessing referrals and coordinating support The ability to work under your own initiative, remain calm under pressure and have a resilient approach We support men and women 18-64 who struggle with Mental Health and dual diagnosis in a ten-bed service. Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits We work on an 8 week rolling rota, this includes every other weekend and sleep ins. We do get together regularly meet daily for training and team meetings. You need an Enhanced with barring list (we pay) What’s in it for you? 34 days leave, pro-rated (including bank holidays and a “me day”) Paid time off for volunteering Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies Career path with development and an excellent training package Excellent benefits and rewards including supermarket discounts and travel expenses Find out more Click APPLY NOW to see our   Support Coordinator Job Description , find out about us and for help to apply . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk South Supported Portfolio 801 Southampton (St Marys Road) 34-36 St Mary's Road", "summaryDescription" : "Support Coordinator at Home Group. Skills: Customer Success, Customer relationships, Customer retention, Customer satisfaction. Lead support planning. Coordinate Support Workers", "createdAt" : "2026-06-14T08:50:35.939", "lastUpdated" : "2026-06-15T09:59:25.323", "ingestTimestamp" : "2026-06-14T08:50:35.939", "mongoId" : "6a25990174d8ee00a01a4453", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Support planning", "Customer Success", "Customer relationships", "Customer retention", "Customer satisfaction", "Person-centred support", "Safeguarding", "Caseload management", "Mental Health", "Dual diagnosis" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 712.399, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6960822f0937eae70e9c7fd1", "title" : "Support Coordinator", "company" : "Home Group", "industry" : "Real Estate", "salary" : { "min" : 25838.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cleveland-Middlesbrough-Middlesbrough (404 Marton Road)", "locations" : [ "Cleveland-Middlesbrough-Middlesbrough (404 Marton Road)", "11.Jan.26, 11:59:00 PM", "244268, 244268, true" ], "timestamp" : "2026-06-15T10:09:53.539", "fingerprint" : "63c14193b597dd3d69084f02e5620740471ec427f2652e1bc4bf291718f08dc6", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=244268", "externalId" : "244268", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Middlesbrough", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "54.5760419,-1.2344047" } ], "locationText" : "Middlesbrough, United Kingdom", "employmentType" : "PART_TIME", "domainKnowledge" : "Supported Housing needs; Looked after children; Children in need", "domainList" : [ "supported-housing-needs", "looked-after-children", "children-in-need" ], "domainSpecificKnowledge" : [ "Supported Housing needs", "Looked after children", "Children in need" ], "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Support Coordinator Salary £25,838 per annum [pro rata] plus great benefits including Health Cash Plan! Permanent, Part Time (22.5 hpw) Middlesbrough We can’t offer a CoS for this role Home, a place where you belong Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our support coordinator, you’ll be at the heart of supporting our young customers who have complex needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know! What’s in it for you? 34 days leave, pro-rated (including bank holidays and a “me day”) Paid time off for volunteering Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies Career path with development and an excellent training package Excellent benefits and rewards including supermarket discounts and travel expenses What you’ll do Creating support plans with your customers and coordinating a small team of Support Workers working with the plans. Working with our young customers who will be looked after children or children in need, ensuring that Ofsted Supported Housing needs are met in our service. Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able. Carrying out risk assessments, support planning, goal setting and regular reviews. Cuppas, chats and catch ups with your customer but also plenty of time to collaborate with colleagues too. Why join us This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work! You have Passion to support our customers to live their best life, working collaboratively with an eye for detail. Experience of creating person-centred support plans and supporting colleagues in working to work to the plans. Experience of coordinating and assessing customer referrals. The ability to work on your own initiative, remain calm under pressure and have a resilient approach Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion. You will work as part of a rota involving some early starts and some late finishes. Our shifts run from 8am – 10pm. One sleepover per week (each sleepover is additional pay - £50 per sleepover) Although you’ll lone work at times, we do get together regularly for training and team meetings. It’d be awesome if you are able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues. You’ll need an Enhanced DBS check done and we pay for that. Find out more Click APPLY NOW to see our Support Coordinator Job Description , find out about us and for help to apply . Roles can close early, so don’t wait. 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As our Support Coordinator, you’ll help customers build the life skills they need to live independently. We provide accommodation for males aged 18+ who are homeless or at risk of homelessness that have complex needs. What’s in it for you?   34 days leave, (including bank holidays and a “me day”)    Paid time off for volunteering    Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)    Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies    Career path with development and an excellent training package    Excellent benefits and rewards including supermarket discounts and travel expenses  Why join us By supporting our customers, you’ll unleash their potential, the potential of your colleagues and deliver excellent outcomes. Come and be part of one of the UK’s Great Places to Work! What you’ll do Work with a team of Support Coordinators to deliver a high-quality service that meets Home Group’s KPIs. Support customers to build independence and achieve their goals under the guidance of your Client Service Manager, whether this be understanding relationships to addressing substance abuse. Assist customers with varied needs including mental health, housing, and complex behaviours and risk. Create and update support plans and conduct risk assessments, helping customers with daily tasks like cooking, budgeting, and moving to on into the community. Ensure properties are clean, safe, and welcoming, helping reduce voids. You have Experience in creating person-centred support plans, risk assessments, and reviews. Skilled in coordinating and assessing customer referrals. Able to work independently, stay calm under pressure, and demonstrate resilience. Confident challenging behaviours that don’t align with our values. Empathetic and passionate about supporting customers in housing or care settings. Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits Mowbray View is a 24/7 service with a rolling rota (including shifts on weekends and bank holidays, no night shifts however there are late shifts). Occasional flexibility required, and we’ll offer flexibility in return. Some lone working during morning or late shifts. Basic Microsoft Word and Excel skills required. Confident using technology for support plans, training, and collaboration. Enhanced DBS check required (we cover the cost).  Find out more Click  APPLY NOW  to see our   Support Coordinator Job Description, find out about us, for help to apply and for all our benefits . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk. Sunderland (5 Toward Road)", "summaryDescription" : "Support Coordinator at Home Group", "createdAt" : "2026-06-14T08:36:34.097", "lastUpdated" : "2026-06-15T12:20:15.474", "ingestTimestamp" : "2026-06-14T08:36:34.097", "mongoId" : "69e1e3852beec4dd3d1d0eee", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Complex needs", "Mental health", "Housing", "Substance abuse", "Complex behaviours", "Risk" ], "skillCount" : 6, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 707.717, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.95 }, { "id" : "6960822f0937eae70e9c7fca", "title" : "Support Coordinator", "company" : "Home", "salary" : { "min" : 13.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cleveland-Stockton-on-Tees-Stockton on Tees (Halifax House)", "locations" : [ "Cleveland-Stockton-on-Tees-Stockton on Tees (Halifax House)", "18.Jan.26, 11:59:00 PM", "243870, 243870, true" ], "certifications" : [ "Enhanced DBS check" ], "timestamp" : "2026-06-15T12:17:06.511", "fingerprint" : "5d6541580274e1990ae45245e1fd380feebd162be065c72899d5987ac7afa81f", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=243870", "externalId" : "243870", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Stockton-on-Tees", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "54.5545780,-1.3584913" } ], "locationText" : "Stockton-on-Tees, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Support planning", "Caseload management", "Referral assessment", "MDT meetings" ], "hardSkills" : [ { "name" : "Support planning", "level" : "intermediate" }, { "name" : "Caseload management", "level" : "intermediate" }, { "name" : "Referral assessment", "level" : "intermediate" }, { "name" : "MDT meetings", "level" : "intermediate" } ], "majorSkills" : "Support coordination, Person-centred support, Customer safeguarding", "majorSkillsList" : [ "Support coordination", "Person-centred support", "Customer safeguarding" ], "coreResponsibilities" : "Lead support planning, Coordinate Support Workers, Deliver person-centred support, Balance support and safeguarding, Balance admin and meetings, Guide colleagues, Manage caseloads, Support customers with daily tasks, Budgeting support, Cooking support, Appointment support, Work with multi-agency teams, Safeguard customers, Empower customers, Build customer independence, Prepare customers for move-on", "teamCollaboration" : "Multi-agency teams", "domainKnowledge" : "Supported housing", "domainList" : [ "supported-housing" ], "domainSpecificKnowledge" : [ "Supported housing" ], "continuousLearning" : "Learning and development offer", "specialRequirements" : "Work across 5 days, Rota basis, Support customers 8am-8pm, Office based admin day", "outcomesObjectives" : "Help people live independently; Build customer independence", "qualificationsBasic" : "Experience assessing referrals, Coordinating support experience, Level 3 Diploma in Care, Equivalent experience in care", "qualificationsPreferred" : "Supported housing experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Support Coordinator Earn £13.21 per hour plus instant pay access with Stream Permanent, Full time (37.5 hpw) across 5 days a week on a rota basis Tees Valley STEP We can’t offer a CoS for this role Home, a place where you belong Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs. What you’ll do Lead support planning and coordinate our Support Workers to deliver person-centred support Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads Support Customers with daily tasks like budgeting, cooking and attending appointments Work with multi-agency teams to safeguard and empower our customers Help customers build independence and prepare for their move-on into the community Why join us This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work! You have Passion and experience in supporting others ideally in a supported housing setting Level 3 Diploma in Care or equivalent experience (or are willing to work towards it) Experience assessing referrals and coordinating support The ability to work under your own initiative, remain calm under pressure and have a resilient approach Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits Our customers require support Monday to Sunday, usually between 8am - 8pm but this might vary dependant on the customer's needs and will be shared out fairly amongst your colleagues, You’ll have one coordinator day per week to focus on your caseload, support with meetings such as referral assessments, MDT's and support planning. You’ll support our customers either in their own homes or in the local community as well as office based for your admin day. You need an Enhanced with barring list (we pay) What’s in it for you? 34 days leave, rising to 39 (this includes bank holidays and a “me day”) Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800+ discounts on shops, holidays, days out, tech and more Find out more Click APPLY NOW to see our   Support Coordinator Job Description , find out about us, for help to apply and for all our benefits . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk. Stockton on Tees (Halifax House) Preston Farm Business Park", "summaryDescription" : "Support Coordinator at Home. Skills: Support coordination, Person-centred support, Customer safeguarding. Lead support planning. Coordinate Support Workers", "createdAt" : "2026-06-14T07:38:16.885", "lastUpdated" : "2026-06-15T12:17:06.511", "ingestTimestamp" : "2026-06-14T07:38:16.885", "mongoId" : "6960822f0937eae70e9c7fca", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Support planning", "Caseload management", "Referral assessment", "MDT meetings", "Support coordination", "Person-centred support", "Customer safeguarding", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Supported housing", "Enhanced DBS check" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 701.8776, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6960822f0937eae70e9c7fac", "title" : "Support Coordinator", "company" : "Home Group", "industry" : "Real Estate", "salary" : { "min" : 25838.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Northumberland-Blyth-Blyth (Dene View Drive)", "locations" : [ "Northumberland-Blyth-Blyth (Dene View Drive)", "13.Jan.26, 11:59:00 PM", "242519, 242519, true" ], "timestamp" : "2026-06-15T13:23:05.438", "fingerprint" : "2331da88876ee15acf7e49189d46fd6618332eb56eb4397bd0fdd7730bcec982", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=242519", "externalId" : "242519", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Blyth", "state" : "Northumberland", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "55.1270903,-1.5099726" } ], "locationText" : "Blyth, Northumberland, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Risk assessment", "Budgeting", "Cooking", "Shopping" ], "hardSkills" : [ { "name" : "Risk assessment", "level" : "intermediate" }, { "name" : "Budgeting", "level" : "intermediate" }, { "name" : "Cooking", "level" : "intermediate" }, { "name" : "Shopping", "level" : "intermediate" } ], "majorSkills" : "Support planning, Customer support, Tenancy management", "majorSkillsList" : [ "Support planning", "Customer support", "Tenancy management" ], "coreResponsibilities" : "Create support plans, Develop support plans, Coordinate support worker team, Assist with daily living, Assist with cooking, Assist with shopping, Assist with budgeting, Assist with tenancy upkeep, Assist with moving to independence, Carry out risk assessments, Set goals, Complete regular reviews, Assist with ending tenancies, Assist with setting up tenancies, Provide person-centred support, Provide compassionate support, Collaborate with colleagues", "teamCollaboration" : "Support worker team; Colleagues", "domainKnowledge" : "Mental health needs; Tenancy upkeep; Accommodations", "domainList" : [ "mental-health-needs", "tenancy-upkeep", "accommodations" ], "domainSpecificKnowledge" : [ "Mental health needs", "Tenancy upkeep", "Accommodations" ], "continuousLearning" : "Training package; Career path development", "problemSolvingSkills" : "Risk assessment", "specialRequirements" : "Vehicle insured for business use, 4 week rolling rota, Work some bank holidays", "outcomesObjectives" : "Help customers achieve hopes; Help customers achieve aspirations; Make service great place to work; Unleash colleague potential; Deliver excellent outcomes; Change customers lives", "qualificationsBasic" : "Enhanced DBS with barring list check", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Support Coordinator Pay £13.21 per hour (£25,838 p.a.) plus 34 days leave (including bank holidays and a “me day”) and Instant pay access with Stream Permanent, Full Time (37.5 hpw) Blyth We can't sponsor you due to certificate limits. We review this regularly. Home, a place where you belong Be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. By supporting our customers, you’ll also help make our service a great place to work, unleashing the potential of colleagues and delivering excellent outcomes. What’s in it for you? Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more 800+ discounts on shops, holidays, days out, tech and more Career path with development and excellent training package. Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Matching pension contribution (up to 7% and life insurance of 3x basic salary) Colleagues really matter to us, that’s why we’re the 10 th Best place in the UK for Wellbeing. What you’ll do Bring your passion and experience to Northumberland STEP, and join Vicky and her amazing team. Create and develop support plans with customers and coordinate the support worker team. Assist with daily living activities; cooking, shopping, budgeting, tenancy upkeep and moving to independence. Carrying out risk assessments, set goals and complete regular reviews. Assist with ending and setting up tenancies for our accommodations Provide person-centred, compassionate support without rushing. Collaborate closely with colleagues for consistent, quality support You’ll go home each day knowing that you have helped change our customers lives for the better, here, working for one of the top ten Great Place to Work in the UK. Why join us Join a supportive team where you’ll be valued and encouraged to grow. Enjoy full training, career progression, and a healthy work–life balance. You’ll make a real difference every day, be recognised for your impact, and work in a positive, collaborative environment where success is celebrated. Be part of one of the top 10 places to work! Job details 4 week rolling rota (2 weekends out of 4). You will also be required to work some bank holidays. Confident using technology for support plans, training, and collaboration. A vehicle insured for business use (mileage reimbursed!) You’ll need an Enhanced DBS, with barring list check done (we pay) Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! Find out more Click APPLY NOW to see our Support Coordinator Job Description , find out about us , for help to apply and our benefits . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk. Blyth (Dene View Drive) Dene View Drive", "summaryDescription" : "Support Coordinator at Home Group. Skills: Support planning, Customer support, Tenancy management. Create support plans. Develop support plans", "createdAt" : "2026-06-14T05:56:57.570", "lastUpdated" : "2026-06-15T13:23:05.438", "ingestTimestamp" : "2026-06-14T05:56:57.570", "mongoId" : "6960822f0937eae70e9c7fac", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Risk assessment", "Budgeting", "Cooking", "Shopping", "Support planning", "Customer support", "Tenancy management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Mental health needs", "Tenancy upkeep", "Accommodations" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 697.8098, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c6c0174d8ee00a091637e", "title" : "Coordinator Group Desk/ Group Reservations (m/w/d)", "company" : "Ruby Hotels", "location" : "Corporate Office Malta", "locations" : [ "Corporate Office Malta" ], "timestamp" : "2026-06-15T13:44:54.658", "fingerprint" : "a3a288a5e7b00edddc0dd746b2917dc98835d0be9cbd99f7241f8f7ea4f303cc", "source" : "greenhouse", "language" : "de", "applyUrl" : "http://job-boards.eu.greenhouse.io/rubyhotels/jobs/4855764101?gh_jid=4855764101", "externalId" : "4855764101", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Malta", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Malta", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Junior", "professionalSkills" : [ "Hospitality Management, Gruppenreservierungen, Front-Office-Abteilung." ], "hardSkillsList" : [ "Debitorenbearbeitung", "Rechnungserstellung", "Gruppenanfragen", "Gruppenbuchungen" ], "softSkillsList" : [ "warm and herzliche Ausstrahlung, Kommunikationsfähigkeiten, Selbstständigkeit, Verantwortungsbewusstsein, Qualitätsbewusstsein, Gästebedürfnisse erkennen, neue Wege gehen, Status Quo hinterfragen" ], "hardSkills" : [ { "name" : "Debitorenbearbeitung", "level" : "intermediate" }, { "name" : "Rechnungserstellung", "level" : "intermediate" }, { "name" : "Gruppenanfragen", "level" : "intermediate" }, { "name" : "Gruppenbuchungen", "level" : "intermediate" } ], "softSkills" : [ { "name" : "warm and herzliche Ausstrahlung, Kommunikationsfähigkeiten, Selbstständigkeit, Verantwortungsbewusstsein, Qualitätsbewusstsein, Gästebedürfnisse erkennen, neue Wege gehen, Status Quo hinterfragen" } ], "majorSkills" : "Gruppenanfragen, Gruppenbuchungen, CRM, PMS, MS-Office", "majorSkillsList" : [ "Gruppenanfragen, Gruppenbuchungen, CRM, PMS, MS-Office" ], "coreResponsibilities" : "Bearbeitung von Gruppenanfragen und -buchungen, Verwaltung der Gruppenabwicklung, Schnittstelle zwischen Kunden und Hotels, Debitorenbearbeitung und Rechnungserstellung, Einarbeitung und Schulung neuer Mitarbeiter, Kontrolle und Weiterentwicklung betrieblicher Standards.", "teamCollaboration" : "Stark wachsende Hospitality-Gruppe, die Wert auf Zusammenarbeit und Persönlichkeit legt. \"Better together\" ist ein wichtiger Aspekt der Unternehmenskultur.", "toolProficiency" : [ "HubSpot, Opera Cloud, MS-Office" ], "communicationSkills" : "Kommunikationsfähigkeiten; deutsche Sprache; englische Sprache", "continuousLearning" : "Die Rolle beinhaltet die Weiterentwicklung betrieblicher Standards und die Einarbeitung neuer Mitarbeiter, was auf eine Kultur des Lernens und der Verbesserung hindeutet.", "innovationCreativity" : "Das Unternehmen fördert das Eingehen neuer Wege und das Hinterfragen des Status Quo. Innovation ist Teil der DNA von Ruby Hotels (Lean Luxury, paperless, cashless).", "problemSolvingSkills" : "analytisch; methodisch", "specialRequirements" : "Persönlichkeit und Charakter sind wichtig. Das Unternehmen fördert Diversity, Equity & Inclusion und toleriert keine Formen von Diskriminierung.", "outcomesObjectives" : "Sicherstellung eines reibungslosen Prozesses bei Gruppenanfragen und -buchungen, Einhaltung und Weiterentwicklung betrieblicher Standards.", "qualificationsBasic" : "Berufsausbildung oder abgeschlossenes Studium im Bereich Hospitality Management. Kenntnisse im MS-Office-Universum und Erfahrung mit Reservierungssystemen. Beherrschung der deutschen und englischen Sprache.", "qualificationsPreferred" : "Erste Erfahrung in der (Gruppen-)Reservierungs- und/oder Front-Office-Abteilung. Kenntnisse in der schwedischen Sprache.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, du bist ein Profi, wenn es um die Planung und Magie hinter den Kulissen geht? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben erweckt werden? Dann bist du die fehlende Olive in unserem Martini, die fehlende Melodie in unserer Musik und der Herzschlag von unserem Rubyverse. Wir sind eine stark wachsende Hospitality-Gruppe mit bestehenden Hotels und Workspaces in den spannendsten Locations Europas und vielen weiteren Projekten im Bau. Wir gehen mit unserer Lean Luxury Philosophie neue Wege und schaffen so eine zeitgemäße und bezahlbare Form von Luxus. Unser stylisches Corporate Office auf der wunderschönen Insel Malta bündelt gemeinsam mit den Teams in München alle aus den Hotels ausgelagerten Front Office, Marketing und Revenue Tätigkeiten. Die zentrale Group Desk Abteilung ist dabei für Gruppenanfragen und -buchungen sowie deren reibungslose Abwicklung zuständig. Join us and make it your own story Bei uns wird dir garantiert nicht langweilig, denn du: Bearbeitest Gruppenanfragen aus all unseren Ruby Hotels in unserem CRM (HubSpot) Verwaltest und kontrollierst die Gruppenabwicklung im PMS (Opera Cloud) gemäß unserer Standards, um einen reibungslosen Prozess sicherzustellen Agierst als direkte Kontaktperson für Unternehmen und Agenturen und als Schnittstelle zwischen unseren Kund*innen und unseren Hotels Bist verantwortlich für die Debitorenbearbeitung und die Rechnungserstellung Hilfst dabei, neue Mitarbeitende durch Einarbeitung und Schulungen schnell fit zu machen Kontrollierst unsere betrieblichen Standards, überprüfst deren Einhaltung und entwickelst sie weiter Wir haben schon auf dich gewartet, denn du: Hast eine Berufsausbildung oder ein abgeschlossenes Studium im Bereich Hospitality Management Konntest bestenfalls bereits erste Erfahrung in der (Gruppen-)Reservierungs- und/oder Front-Office-Abteilung sammeln, nice to have aber kein Muss Hast eine warme und herzliche Ausstrahlung und deine Kommunikationsfähigkeiten lassen dich in jeder Interaktion glänzen Denkst analytisch, handelst methodisch und verfügst über ein hohes Maß an Selbstständigkeit sowie Verantwortungs- und Qualitätsbewusstsein Erkennst Gästebedürfnisse und liebst es, neue Wege zu gehen und den Status Quo zu hinterfragen Kennst dich bestens im MS-Office-Universum und hast bereits mit dem ein oder anderen Reservierungssystem gearbeitet Beherrschst die deutsche und englische Sprache einwandfrei. Kenntnisse in der schwedischen Sprache sind nice to have What's in for you? So grooven wir: Ruby, Ruby, Ruby 'Cause I'm having a good time Dein Style, dein Lachen, deine Ideen – Bring your personality to work Wir connecten am liebsten per du - dürfen wir vorstellen: Michael, Gründer von Ruby Better together – bei der Arbeit, bei Team Events oder einfach nur, weil Montag ist \uD83D\uDE09 Less work, same money – Vollzeit heißt bei uns 35 Stunden und jede Stunde zählt From city lights to island vibes - unser Relocation-Service macht deinen Start auf Malta stressfrei Keine Ausreden mehr – wir unterstützen dein Sportprogramm Money, Money, Money Ain't no mountain high enough Sharing is caring - mit unserem Opening- und Profit Sharing-Bonus, wächst mit Ruby auch dein Konto Egal, wie du zur Arbeit kommst – einen Mobility-Zuschuss gibt's on top Take it to the next level – sichere dir extra Cash durch Profit Sharing, Talent Scouting und positive Bewertungen Level up your game – mit Ruby geht es für dich hoch hinaus Innovation ist Teil unserer DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Egal, ob du als Barkeeper:in Cocktail-Träume erfüllst, mit deiner Kreativität für das gewisse Etwas sorgst oder ein Profi bist, wenn es um Planung und die Magie hinter den Kulissen geht - bei Ruby findest sicherlich auch du bald deinen Platz. Wir suchen ständig außergewöhnliche Charaktere und leidenschaftliche Team Player. Statt auf perfekte Lebensläufe, setzen wir viel mehr Wert auf tolle Persönlichkeiten, die uns dabei helfen, Hotels und Workspaces mit Herz und Seele zu gestalten. Was auch immer deine Leidenschaft ist: Komm zu uns und schreibe deine eigene Geschichte mit Ruby. Diversity, Equity & Inclusion Wir glauben daran, dass... ...du lieben kannst, wen du willst ...du selbst entscheiden solltest, ob und mit welchen Pronomen du angesprochen werden möchtest ...du stolz auf deine Herkunft und Kultur sein kannst ...du dich nicht für deine Religion oder Weltanschauung rechtfertigen musst ...du gut bist, genauso wie du bist und unser Team und Rubys Vielfältigkeit einzigartig machst Damit können wir gar nicht: Ismen Rassismus, Sexismus, Heterosexismus, Antisemitismus und alle weiteren derartigen Ismen, werden bei uns nicht toleriert. Wenn du wissen möchtest, was dich erwartet, dann höre doch mal in die Story von Paul aus dem Marketing-Team rein. Noch mehr Ruby Stories findest du hier: www.ruby-hotels.com/stories Get to know our People & Culture Team Any questions about our pitch? Then contact us at jobs@ruby-hotels.com or +49 89 125 095 220. Your Ruby Recruitment Team", "summaryDescription" : "Coordinator Group Desk/ Group Reservations (m/w/d) at Ruby Hotels. Skills: Gruppenanfragen, Gruppenbuchungen, CRM, PMS, MS-Office. Bearbeitung von Gruppenanfragen und -buchungen, Verwaltung der Gruppenabwicklung, Schnittstelle zwischen Kunden und Hotels, Debitorenbearbeitung und Rechnungserstellung, Einarbeitung und Schulung neuer Mitarbeiter, Kontrolle und Weiterentwicklung betrieblicher Standards.", "postedDate" : "2026-06-14T18:39:31.623", "createdAt" : "2026-06-14T18:39:31.623", "lastUpdated" : "2026-06-15T13:44:54.658", "ingestTimestamp" : "2026-06-14T18:39:31.623", "mongoId" : "6a2c6c0174d8ee00a091637e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "Debitorenbearbeitung", "Rechnungserstellung", "Gruppenanfragen", "Gruppenbuchungen", "warm and herzliche Ausstrahlung, Kommunikationsfähigkeiten, Selbstständigkeit, Verantwortungsbewusstsein, Qualitätsbewusstsein, Gästebedürfnisse erkennen, neue Wege gehen, Status Quo hinterfragen", "Gruppenanfragen, Gruppenbuchungen, CRM, PMS, MS-Office", "Hospitality Management, Gruppenreservierungen, Front-Office-Abteilung.", "HubSpot, Opera Cloud, MS-Office" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 694.1819, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3069f5f292fd229cfca970", "title" : "Hospitality Lead", "company" : "RR Donnelley", "industry" : "Hospitality", "salary" : { "min" : 21.0, "max" : 31.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, NY, United States", "locations" : [ "New York", "NY", "United States" ], "timestamp" : "2026-06-16T11:03:13.188", "fingerprint" : "ce2fe1d77eb3d14823821836bf5d3996d4ccc10a961aafbff5c6355c1a816ba3", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/RRDonnelley/744000132217853-hospitality-lead", "externalId" : "744000132217853", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "coreResponsibilities" : "Manage daily operations, Oversee staff, Ensure efficient workflow, Maintain operational standards, Handle customer inquiries, Resolve operational issues, Coordinate with other departments, Manage inventory, Process orders, Maintain records", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. Shift: Monday-Friday, 8:00am-5:00pm The Lead Office Services Associate delivers exceptional customer service for our clients Responsibilities include leading employee(s) and directing workflow for one or more service lines in: reprographics (copy) and mail services in both physical and digital environments, intake, hospitality, facilities, audio/visual, reception, expense processing, accounts payable, or other back-office (administrative, virtual or shared) services, or any other Williams Lea service lines, as needed. Job Duties (* denotes an “essential function”) Conduct time and absence for direct reports, including ensuring system accuracy and compliance with timekeeping policies and procedures Communicate with direct reports, manager and client on job or deadline issues. Immediately escalate operational problems or issues to Supervisor or Manager. Handle client concerns and be able to problem-solve resolutions in accordance with policies and procedures. Intake jobs by being able to interpret and understand all manners of client request, and coordinate workflow within the team, prioritizing jobs and delegating duties to associates. Ensure team provides outstanding service to client, while building strong customer relationships. Produce required reports on schedule. Assist the team in completing large or more complex jobs (i.e. large numbers of requests or high volumes of incoming/outgoing activities, expansive administrative support requests) Conduct and oversee quality assurance process to maintain efficient workflow and assure client satisfaction. Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines. Assess incoming requests selecting the best equipment and/or resources for successful completion Make sure team follows standard operating procedures. Train new employees on policies and procedures. * Load copiers with paper and toner as needed. * Maintain all logs and reporting documentation as required. * Additional duties may include client or manager requests, such as setting-up conference rooms with audio/visual equipment and/or furniture configuration, mail and messenger services, food and beverage services, assist with reception coverage, manage multiple phone lines and/or visitor check-in, support large or complex projects, immediate client requests, etc. * Must be able to lift up to 50 lbs. on a regular basis. * Adhere to Williams Lea policies in addition to client site policies. * Use equipment and supplies in a cost-efficient manner. ## Qualifications * High school diploma or equivalent. * Minimum of 3 years’ experience in office services preferably in a legal, banking or large corporate environment. * Experience leading employees in areas of process and policy adherence, and time and absence tracking. * Experience curating workflow in an organized manner to meet deadlines occurring quickly and simultaneously. * Intermediate computer skills required, generally using Microsoft Office. * Familiar with procedures, software and equipment supporting applicable to service lines. * Ability to cultivate and maintain effective working relationships with clients and team members through excellent, professional verbal and written communication skills. * Attention to detail with emphasis on accuracy and quality. * Ability to handle sensitive and/or confidential documents and information. * Capable of demonstrating exemplary work ethics and professionalism at all times; maintains professional demeanor and composure at all customer service interactions. * Ability to make independent decisions and use problem-solving skills and in line with appropriate standards/procedures. * Excellent problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level. * Must be able to interact effectively with multi-functional and diverse backgrounds in a fast-paced, team environment. * Must be self-motivated with positive can-do attitude. ## Additional Information The range of pay for this role at the noted RRD location is $21.97 - $31.20/ hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. #LI-MY1 #LI-onsite #WLNAT All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. [RRD is an Equal Opportunity Employer, including disability/veterans](https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc5/64cd3d53bb9f331b826af657/0d951fd4-1266-409d-9a4a-84bdd1ad34a1?r=s3-eu-central-1)", "summaryDescription" : "Hospitality Lead at RR Donnelley. Manage daily operations. Oversee staff", "postedDate" : "2026-06-15T14:45:26.000", "createdAt" : "2026-06-16T00:20:35.940", "lastUpdated" : "2026-06-16T11:03:13.188", "ingestTimestamp" : "2026-06-16T00:20:35.940", "mongoId" : "6a3069f5f292fd229cfca970", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 43680, "salaryAnnualMax" : 64480, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 694.01105, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Business Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5f7d74d8ee00a08ec607", "title" : "Hospitality Coordinator", "company" : "Fran's ExploreMore Travel", "industry" : "Hospitality", "salary" : { "min" : 48000.0, "max" : 62000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Hospitality Coordinator in New York, United States, based on 2024-2025 market data for the hospitality industry." }, "location" : "Queens, New York, United States", "locations" : [ "Queens, New York, United States" ], "timestamp" : "2026-06-15T00:39:07.514", "fingerprint" : "6d46a55635c20407f528e2fe9f2691d2d8df30535c354074e55c4b826a8dc882", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/3D189B0137/apply", "externalId" : "3D189B0137", "industryFunction" : { }, "locationPoint" : "40.68149,-73.83652", "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Manage guest bookings, Coordinate guest services, Assist in organizing events, Maintain a positive demeanor, Communicate effectively with team members, Handle guest feedback, Resolve guest issues, Perform general administrative tasks, Support operations", "teamCollaboration" : "Interact with guests; Communicate with team members", "domainKnowledge" : "Hospitality", "domainList" : [ "hospitality" ], "domainSpecificKnowledge" : [ "Hospitality" ], "toolProficiency" : [ "Office software", "Reservation systems" ], "problemSolvingSkills" : "Resolve issues", "outcomesObjectives" : "Ensure seamless guest experience; Ensure memorable guest experience; Ensure high standards of service; Ensure guest satisfaction", "qualificationsBasic" : "Basic computer skills, Ability to manage multiple tasks, Remain calm under pressure", "qualificationsPreferred" : "Previous experience in hospitality, Previous experience in customer service", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "**Title:** Hospitality Coordinator – Join Our Team and Deliver Exceptional Guest Experiences **Are you passionate about hospitality and customer service? We are looking for a dedicated **Hospitality Coordinator** to join our team and ensure our guests have a seamless, memorable experience from start to finish. If you love working with people and have an eye for detail, this is the perfect opportunity for you. **About Us:** We are a leading hospitality organization committed to providing exceptional services to our guests. As a Hospitality Coordinator, you will play a key role in managing day-to-day operations, helping to coordinate guest services, and ensuring all aspects of their stay are handled smoothly. **Responsibilities:** * Manage guest bookings, inquiries, and reservations, ensuring all details are accurate and up-to-date. * Coordinate guest services, including check-ins, check-outs, and any special requests during their stay. * Assist in organizing events, meetings, and special accommodations for guests. * Maintain a positive, friendly, and professional demeanor while interacting with guests. * Communicate effectively with team members to ensure high standards of service are met. * Handle guest feedback, resolve issues, and ensure satisfaction throughout their stay. * Perform general administrative tasks, including filing and record keeping, to support operations. **Requirements** * Passion for hospitality and providing excellent customer service. * Strong communication and organizational skills. * Ability to work independently and as part of a team. * Basic computer skills, including proficiency in using office software and reservation systems. * Previous experience in hospitality or customer service is a plus but not required. * Ability to manage multiple tasks and remain calm under pressure. **Benefits** * Competitive pay with performance-based incentives. * Flexible work schedule, with both part-time and full-time options available. * Opportunities for career growth within a supportive team. * Discounts on hospitality services and partner offerings. * Collaborative and dynamic work environment. **How to Apply:** If you’re passionate about hospitality and helping others enjoy their stay, we’d love to hear from you. Apply today to join our team as a **Hospitality Coordinator** and make a positive impact on our guests' experiences!", "summaryDescription" : "Hospitality Coordinator at Fran's ExploreMore Travel. Manage guest bookings. Coordinate guest services", "postedDate" : "2026-06-10T00:00:00.000", "createdAt" : "2026-06-12T22:51:46.602", "lastUpdated" : "2026-06-15T00:39:07.514", "ingestTimestamp" : "2026-06-12T22:51:46.602", "mongoId" : "6a2c5f7d74d8ee00a08ec607", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/3D189B0137", "salaryAnnualMin" : 48000, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hospitality", "Office software", "Reservation systems" ], "skillCount" : 3, "jobCategory" : "engineering", "jobSubcategory" : "hospitality", "seniorityLevel" : "executive", "dataQualityScore" : 0.8888889, "_score" : 688.69684, "daysOld" : 5, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a19570358b93c861e4a398c", "title" : "Support Coordinator", "company" : "Home Group", "industry" : "Healthcare", "salary" : { "min" : 27500.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Northumberland-Blyth-Blyth (Dene View Drive)", "locations" : [ "Northumberland-Blyth-Blyth (Dene View Drive)", "11.Jun.26, 5:59:00 PM", "254152, 254152, true" ], "certifications" : [ "Enhanced with barring list" ], "timestamp" : "2026-06-15T08:38:35.472", "fingerprint" : "a6c1da0298fd6ab676a47b582ddd735f2e2c1c6968090503c8d65be664781564", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=254152", "externalId" : "254152", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Blyth", "state" : "Northumberland", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "55.1270903,-1.5099726" } ], "locationText" : "Blyth, Northumberland, United Kingdom", "employmentType" : "PART_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Budgeting", "Cooking", "Attending appointments" ], "hardSkills" : [ { "name" : "Budgeting", "level" : "intermediate" }, { "name" : "Cooking", "level" : "intermediate" }, { "name" : "Attending appointments", "level" : "intermediate" } ], "majorSkills" : "Support planning, Caseload management, Customer support", "majorSkillsList" : [ "Support planning", "Caseload management", "Customer support" ], "coreResponsibilities" : "Lead support planning, Coordinate Support Workers, Deliver person-centred support, Balance support, Balance safeguarding, Balance admin, Balance meetings, Guide colleagues, Manage caseloads, Support customers with daily tasks, Work with multi-agency teams, Safeguard customers, Empower customers, Build customer independence, Prepare customers for move-on", "teamCollaboration" : "Multi-agency teams", "domainKnowledge" : "Complex mental health; Learning disabilities; Dual diagnosis; Supported housing", "domainList" : [ "complex-mental-health", "learning-disabilities", "dual-diagnosis", "supported-housing" ], "domainSpecificKnowledge" : [ "Complex mental health", "Learning disabilities", "Dual diagnosis", "Supported housing" ], "continuousLearning" : "Development opportunities; Training package", "specialRequirements" : "Vehicle insured for business use, Business mileage reimbursement", "outcomesObjectives" : "Help people live independently; Maintain tenancy; Live well in community", "qualificationsBasic" : "Level 3 Diploma in Care, Experience assessing referrals, Coordinating support experience, Work under own initiative, Remain calm under pressure, Resilient approach, Experience with complex mental health, Experience with learning disability, Experience with dual diagnosis", "qualificationsPreferred" : "Supported housing setting experience", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Support Coordinator Salary £27,500 pro rata / Earn £14.06 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140 Permanent, part time (30 hpw) Blyth, Northumberland and surrounding areas. We can’t offer a CoS for this role Home, a place where you belong Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs. What’s in it for you? 34 days leave, pro-rated (including bank holidays and a “me day”) Paid time off for volunteering Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies Career path with development and an excellent training package Excellent benefits and rewards including supermarket discounts and travel expenses What you’ll do Lead support planning and coordinate our Support Workers to deliver person-centred support Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads Support Customers with daily tasks like budgeting, cooking and attending appointments Work with multi-agency teams to safeguard and empower our customers Help customers build independence and prepare for their move-on into the community Northumberland STEP is based in Edendale house in Blyth, we support customers with complex mental health, learning disabilities and/or dual diagnosis to maintain their tenancy and work in accordance with bespoke care plans tailored to the customers individual needs to live well in the community. Why join us This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work! You have Passion and experience in supporting others ideally in a supported housing setting Level 3 Diploma in Care or equivalent experience (or are willing to work towards it) Experience assessing referrals and coordinating support The ability to work under your own initiative, remain calm under pressure and have a resilient approach Experience of working with customers with complex mental health, learning disability and/or dual diagnosis. Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits You will be working on a 4-week rolling rota, with 2 weekends per month. You will work 30 hours per week between the hours of 8am and 8pm with flexibility built in. You need an Enhanced with barring list (we pay) A vehicle insured for business use (and a license!), we’ll pay for any business mileage Find out more Click APPLY NOW to see our   Support Coordinator Job Description , (what we call the role internally!) find out about us, for help to apply and our benefits . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk. Blyth (Dene View Drive) Dene View Drive", "summaryDescription" : "Support Coordinator at Home Group. Skills: Support planning, Caseload management, Customer support. Lead support planning. Coordinate Support Workers", "createdAt" : "2026-06-14T02:01:45.843", "lastUpdated" : "2026-06-15T08:38:35.472", "ingestTimestamp" : "2026-06-14T02:01:45.843", "mongoId" : "6a19570358b93c861e4a398c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Budgeting", "Cooking", "Attending appointments", "Support planning", "Caseload management", "Customer support", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Complex mental health", "Learning disabilities", "Dual diagnosis", "Supported housing", "Enhanced with barring list" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 688.1672, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a25990174d8ee00a01a4454", "title" : "Support Coordinator", "company" : "Home", "industry" : "Real Estate", "salary" : { "min" : 27500.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cornwall-Bude-Bude (Summerleaze Crescent)", "locations" : [ "Cornwall-Bude-Bude (Summerleaze Crescent)", "25.Jun.26, 11:59:00 PM", "254632, 254632, true" ], "certifications" : [ "Level 3 Diploma in Care" ], "timestamp" : "2026-06-15T12:57:33.006", "fingerprint" : "80241cfb1a457a20f593788c4bf3d6a5450c7607cd0ffd6dd9723fc0ccc7127c", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=254632", "externalId" : "254632", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bude", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.8285252,-4.5469361" }, { "city" : "Launceston", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.6367744,-4.3607794" } ], "locationText" : "Bude, United Kingdom; Launceston, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Budgeting", "Cooking" ], "hardSkills" : [ { "name" : "Budgeting", "level" : "intermediate" }, { "name" : "Cooking", "level" : "intermediate" } ], "majorSkills" : "Support planning, Caseload management, Multi-agency work", "majorSkillsList" : [ "Support planning", "Caseload management", "Multi-agency work" ], "coreResponsibilities" : "Lead support planning, Coordinate Support Workers, Deliver person-centred support, Balance support, safeguarding, admin, Guide colleagues, Manage caseloads, Support customers with daily tasks, Work with multi-agency teams, Safeguard customers, Empower customers, Help customers build independence, Prepare customers for move-on", "teamCollaboration" : "Multi-agency teams", "domainKnowledge" : "Supported housing; Cornwall Adult Social Care", "domainList" : [ "supported-housing", "cornwall-adult-social-care" ], "domainSpecificKnowledge" : [ "Supported housing", "Cornwall Adult Social Care" ], "continuousLearning" : "Learning and development offer; Access to training", "specialRequirements" : "Occasional travel to Launceston, Flexibility for hours, Occasional lone working, Business mileage reimbursement", "outcomesObjectives" : "Help people live independently; Build customer independence", "qualificationsBasic" : "Experience supporting others, Level 3 Diploma in Care, Experience assessing referrals, Coordinating support experience, Ability to work under initiative, Remain calm under pressure, Resilient approach, Enhanced with barring list, Vehicle insured for business use", "qualificationsPreferred" : "Supported housing setting experience", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Support Coordinator Salary £27500 per annum plus 34 days leave (rising to 39) and health cash plan worth over £1140. Permanent, full time (37.5 hours) Bude, North Cornwall (occasionally travel to Launceston service) We can’t offer a CoS for this role Home, a place where you belong Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs. What you’ll do Lead support planning and coordinate our Support Workers to deliver person-centred support Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads Support Customers with daily tasks like budgeting, cooking and attending appointments Work with multi-agency teams to safeguard and empower our customers Help customers build independence and prepare for their potential move-on into the community Why join us This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work! You have Passion and experience in supporting others ideally in a supported housing setting Level 3 Diploma in Care or equivalent experience (or are willing to work towards it) Experience assessing referrals and coordinating support The ability to work under your own initiative, remain calm under pressure and have a resilient approach The main service based at Bude is part of our contract with Cornwall Adult Social Care to provide non-CQC regulated care and housing support for 6 customers living with in in self-contained flats. The practical bits You’ll work between 09.00 and 17.00 five days a week, Monday to Friday. There may be a situation to work outside those hours, so some flexibility would be needed but this would not be a routine. You will be working alongside another Support Coordinator colleague at each service but there may also be occasional lone working on-site. You will get regular supervision, have access to lots of training and regular team meetings with other colleagues across the contract. You need an Enhanced with barring list (we pay) A vehicle insured for business use (and a license!), we’ll pay for any business mileage travel between your base (Bude) and Launceston. What’s in it for you? 34 days leave, rising to 39 (this includes bank holidays and a “me day\". Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800+ discounts on shops, holidays, days out, tech and more Find out more Click APPLY NOW to see our   Support Coordinator Job Description, (what we call the role internally!) find out about us, for help to apply and our benefits . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk. Bude (Summerleaze Crescent) Summberleaze Crescent", "summaryDescription" : "Support Coordinator at Home. Skills: Support planning, Caseload management, Multi-agency work. Lead support planning. 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Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs. What you’ll do Lead support planning and coordinate our Support Workers to deliver person-centred support Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads Support Customers with daily tasks like budgeting, cooking and attending appointments Work with multi-agency teams to safeguard and empower our customers Help customers build independence and prepare for their move-on into the community Why join us This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work! You have Passion and experience in supporting others ideally in a supported housing setting Level 3 Diploma in Care or equivalent experience (or are willing to work towards it) Experience assessing referrals and coordinating support The ability to work under your own initiative, remain calm under pressure and have a resilient approach Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits You will work a rota pattern from Monday to Sunday, with every other weekend working You'll work core hours with a variety of shifts between 8am and 10pm with flexibility built in You'll generally work within our supported accommodation service, however you will go out into our properties within the Hartlepool community to support our customers You need an Enhanced with barring list (we pay) A vehicle insured for business use and a valid driving license, we’ll pay for any business mileage What’s in it for you? 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too! Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800+ discounts on shops, holidays, days out, tech and more Find out more Click APPLY NOW to see our   Support Coordinator Job Description , find out about us and for help to apply . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk Hartlepool (Scott Grange Road)", "summaryDescription" : "Support Coordinator at Home Group. Skills: Customer Success, Customer relationships, Customer retention, Customer satisfaction. Lead support planning. Coordinate Support Workers", "createdAt" : "2026-06-14T00:32:55.129", "lastUpdated" : "2026-06-15T13:03:47.768", "ingestTimestamp" : "2026-06-14T00:32:55.129", "mongoId" : "6960822f0937eae70e9c7f85", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Budgeting", "Cooking", "Attending appointments", "Customer Success", "Customer relationships", "Customer retention", "Customer satisfaction", "Person-centred support", "Safeguarding", "Caseload management", "Supported housing", "Enhanced with barring list" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 681.0934, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69e1e3852beec4dd3d1d0f05", "title" : "Support Coordinator", "company" : "Home Group", "industry" : "Real Estate", "salary" : { "max" : 28300.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Surrey-Camberley-Camberley (10 Bath Road)", "locations" : [ "Surrey-Camberley-Camberley (10 Bath Road)", "22.Apr.26, 11:59:00 PM", "250850, 250850, true" ], "certifications" : [ "Enhanced DBS" ], "timestamp" : "2026-06-15T03:28:48.730", "fingerprint" : "bdfe7d2ffb1891c179f4752745b6ac782922dfcb9ee7f6066d490c2e09aed75b", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=250850", "externalId" : "250850", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Camberley", "state" : "Surrey", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.3392845,-0.7460981" } ], "locationText" : "Camberley, Surrey, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Budgeting", "Cooking", "Attending appointments" ], "hardSkills" : [ { "name" : "Budgeting", "level" : "intermediate" }, { "name" : "Cooking", "level" : "intermediate" }, { "name" : "Attending appointments", "level" : "intermediate" } ], "majorSkills" : "Support planning, Caseload management, Customer support", "majorSkillsList" : [ "Support planning", "Caseload management", "Customer support" ], "coreResponsibilities" : "Lead support planning, Deliver person-centred support, Balance support, Balance safeguarding, Balance admin, Balance meetings, Manage caseloads, Support customers daily tasks, Work with multi-agency teams, Safeguard customers, Empower customers, Help customers build independence, Prepare for move-on", "teamCollaboration" : "Multi-agency teams", "domainKnowledge" : "Supported housing", "domainList" : [ "supported-housing" ], "domainSpecificKnowledge" : [ "Supported housing" ], "continuousLearning" : "Learning and development offer", "specialRequirements" : "Manage own diary, Business mileage reimbursement, License required", "outcomesObjectives" : "Help people live independently; Build customer independence", "qualificationsBasic" : "Experience supporting others, Experience assessing referrals, Coordinating support experience, Ability to work initiative, Remain calm under pressure, Resilient approach, Enhanced DBS, Vehicle insured business use", "qualificationsPreferred" : "Supported housing setting experience", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Support Coordinator Salary up to £28,300 (depending on experience) plus 34 days leave (rising to 39) and health cash plan worth over £1140 Permanent, Full Time (37.5 hpw) - Monday to Friday 9am to 5pm. Camberley, Surrey. We can’t offer a CoS for this role Home, a place where you belong Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs. What you’ll do Lead support planning to deliver person-centred support Balance support, safeguarding, admin, meetings and managing caseloads Support Customers with daily tasks like budgeting, cooking and attending appointments Work with multi-agency teams to safeguard and empower our customers Help customers build independence and prepare for their move-on into the community Why join us This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! Come and b e part of one of the UK’s Great Places to Work! You have Passion and experience in supporting others ideally in a supported housing setting Experience assessing referrals and coordinating support The ability to work under your own initiative, remain calm under pressure and have a resilient approach Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits As mentioned before this post is a Monday to Friday 9am to 5pm and we can offer flexible hours if applicable. You will need to manage your own diary. Although this is a serviced based role with going out in the local community to visit customers who have moved on to lower supported accommodation as well as attending appointments etc with our customers. Sometimes we lone work, we do get together regularly [in the daytime] for training and team meetings. At our Camberley service you will work with one other support coordinator who is based there with you. You need an Enhanced DBS with barring list (we pay) A vehicle insured for business use (and a license!), we’ll pay for any business mileage but is not essential. What’s in it for you? 34 days leave, rising to 39 (this includes bank holidays and a “me day”) Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800+ discounts on shops, holidays, days out, tech and more Find out more Click APPLY NOW to see our   Support Coordinator Job Description , (what we call the role internally!) find out about us, for help to apply and our benefits . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk. South Supported Portfolio 505 Camberley (10 Bath Road)", "summaryDescription" : "Support Coordinator at Home Group. Skills: Support planning, Caseload management, Customer support. Lead support planning. Deliver person-centred support", "createdAt" : "2026-06-14T01:47:25.150", "lastUpdated" : "2026-06-15T03:28:48.730", "ingestTimestamp" : "2026-06-14T01:47:25.150", "mongoId" : "69e1e3852beec4dd3d1d0f05", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "Budgeting", "Cooking", "Attending appointments", "Support planning", "Caseload management", "Customer support", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Supported housing", "Enhanced DBS" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 674.9241, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305247f292fd229cf0c8dd", "title" : "Hospitality Tutor", "company" : "Up Education", "industry" : "Education Management", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "NZD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Hospitality Tutor in Auckland, New Zealand, adjusted for industry and full-time employment." }, "location" : "Auckland, Auckland, New Zealand", "locations" : [ "Auckland", "Auckland", "New Zealand" ], "timestamp" : "2026-06-16T10:32:01.806", "fingerprint" : "016e4fa7bc3c00f149fb43715662a8d38a532561302b1a3617686071760fab87", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/UpEducation/6000000001152310-hospitality-tutor", "externalId" : "6000000001152310", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Auckland", "state" : "Auckland", "country" : "New Zealand", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-36.8520950,174.7631803" } ], "locationText" : "Auckland, Auckland, New Zealand", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "remoteFriendly" : false, "rawDescription" : "New Zealand Management Academies (NZMA) is NZ’s largest Private Training Establishment offering vocational courses and qualifications across a range of programmes. With authentic training environments, well-designed programmes and a fun and supportive learning environment, we have a mission to make a meaningful difference in the lives of all our students. Our organisation is strong on developing our people and having fun while we do it. We strive for success in everything we do with the strongest integrity. We ensure our team feels valued and informed about the direction we are heading in through in-house training days and our annual conference. To find out more about us, please visit Hospitality Tutor Location: Sylvia Park Full-time | Permanent | NZMA Sylvia Park About the Role In this rewarding position, you will become a coach and mentor for students who want to become skilled hospitality professionals. You will be delivering across our Hospitality Programmes that explore the broader hospitality industry, including food and beverage operations, accommodation services, and the relationship between tourism and hospitality. Through a combination of practical training and industry insight, you will support students to build the knowledge, confidence, and professional behaviours needed to progress into supervisory and junior management roles within the sector. You will have the opportunity to grow students’ knowledge of industry trends, master technical skills and develop important soft skills by combining the provision of quality tutoring and being an inspiring mentor all to build student capability, and support students in achieving both their study and career goals. ## Qualifications About You For this role we are looking for a skilled and experienced hospitality professional with a passion for the industry and educating future leaders. You will need to be a strong communicator, able to motivate and inspire young adults, try out new things, and most importantly bring a positive, enthusiastic attitude. You need to be able to connect and build relationships with all your students so the ability to respect and appreciate differences is certainly a must. Required Skills/Experience * Recent experience in the hospitality industry including minimum 3 years experience in a management position * Hold a relevant qualification at level 5 or above (although equivalent experience can also be accepted). * Proven background in a broad range of FOH roles within the sector * Strong understanding of hospitality management and hospitality operations / food and beverage operations * Strong communicator, able to motivate and inspire young adults * Formal teaching experience is not essential but advantageous. ## Additional Information Why work with us? * Complimentary coffee, parking and free use of the onsite gym facility * Enjoy Work-life balance with weekends off & two weeks off during Christmas & New Year! * Our organisation is strong on developing our people and having fun while we do it. We ensure our team feels valued and informed about the direction we are heading in. * Rewarding opportunity to support students in their education journey * Energetic environment where value is placed on delivering outcomes rather than micro-managing tasks * Work with the Campus Manager to see the NZMA Campus grow and be highly successful. * A fun environment and an opportunity to stand out is all on offer with this role Our application process: To apply for this position, please submit your resume and a cover letter detailing your relevant experience and interest in the role. Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students. We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.", "summaryDescription" : "Hospitality Tutor at Up Education", "postedDate" : "2026-06-14T22:18:05.000", "createdAt" : "2026-06-15T21:57:51.409", "lastUpdated" : "2026-06-16T10:32:01.806", "ingestTimestamp" : "2026-06-15T21:57:51.409", "mongoId" : "6a305247f292fd229cf0c8dd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 671.98987, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca05e74d8ee00a09a2059", "title" : "Brand Events Coordinator - Operations & Guest Experience", "company" : "Raptive", "industry" : "Marketing", "salary" : { "min" : 50000.0, "max" : 60000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T01:07:56.767", "fingerprint" : "cbf20c6029e0f895f9d6669952c138a164f77b13e2c48b493dbe581e43a756fd", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/raptive/61113dbb-7de5-413e-96c7-dd29e591c7ba/application", "externalId" : "61113dbb-7de5-413e-96c7-dd29e591c7ba", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "rawDescription" : "Raptive is currently seeking a motivated, enthusiastic Brand Events Coordinator – Operations & Guest Experience to join our Brand Marketing Team, reporting directly to the Director of Brand Marketing, Events. This role contributes to the planning, execution, and post-production of all Raptive events as we continue to grow our thriving brand and build awareness across our audiences, with a specific focus on experiences for prospective creators, publishers, partners, and advertisers. The ideal candidate is an operational powerhouse with exceptional attention to detail, a proactive communicator, and a hospitality-driven professional who thrives in fast-paced environments. This role requires someone who can seamlessly manage guest experiences, logistics, vendor coordination, operational execution, and financial administration while ensuring every touchpoint reflects the Raptive brand. The Brand Marketing team is responsible for bringing the Raptive brand to life through experiences, storytelling, partnerships, and strategic marketing initiatives that deepen relationships with creators, advertisers, publishers, and industry partners. The Events team plays a critical role in that mission by producing elevated experiences that reflect our brand values and create meaningful connections across every audience touchpoint. WHAT YOU’LL BE DOING - Coordinating the planning, logistics, and execution of Raptive-owned events across audiences and teams - Managing guest registration, attendee communications, and travel coordination in partnership with external travel agencies - Serving as a cross-functional liaison to ensure alignment across internal teams, vendors, production partners, and stakeholders - Supporting the onsite guest experience by coordinating hospitality operations, catering, staffing, entertainment, production crews, and vendor execution - Researching venues and hospitality locations while supporting event production planning and operational timelines - Managing event marketing inventory, branded materials, gifting, and event shipping logistics - Creating operational documents, staff schedules, run-of-shows, and training materials for internal teams and event partners - Coordinating programming materials and presentation logistics for internal and external stakeholders - Supporting event budgets through expense reporting, invoice coordination, payment tracking, and budget administration - Maintaining attendee data, registration tracking, and post-event reporting and analysis - Providing on-site operational support at events, including troubleshooting and ensuring a seamless guest experience from start to finish - Traveling to support a minimum of 12 events annually THE SKILLS AND EXPERIENCE YOU'LL BRING TO THE JOB - Minimum 2 years of experience in consumer and/or B2B events; experience working with content creators in the media space is a plus - Strong hospitality mindset with a passion for creating elevated guest experiences - Exceptional organizational and project management skills - Experience managing logistics across multiple vendors and stakeholders simultaneously - Experience with budget tracking, invoice coordination, and expense reporting - Ability to manage multiple priorities and adhere to tight deadlines - Excellent written communication skills and fluency in Google Slides and Google Sheets - Strong problem-solving skills with high attention to detail - Highly effective interpersonal and communication skills - Negotiation skills are a plus - Ability to travel frequently and work onsite during events Raptive is a new kind of media company built for creators and home to one of the largest and most diverse audiences on the internet. Raptive combines its position as the world’s largest ad management platform with a comprehensive suite of monetization, audience and business solutions that enable creators to turn their passions and talents into thriving independent companies and enduring brands. We stand for the future of a diverse, open internet powered by the creativity and entrepreneurship of the independent creators and publishers it serves. To date, Raptive has driven $4 billion to it's partners. Join us in creating a more equitable and inclusive future for media. Raptive was recognized as a Fortune 100 Best Places To Work for 2025-2026. The base salary range for this position is $50,000-$60,000. The range provided is Raptive’s reasonable estimate of the annualized base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, geographic location, knowledge, skills and abilities. This role is eligible for additional incentive compensation that isn’t included in the posted range. For more information, visit www.Raptive.com http://visitwww.Raptive.com or follow us on LinkedIn or Instagram. Raptive is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We encourage candidates from all backgrounds to apply. Raptive is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach out to a member of our recruiting team.", "summaryDescription" : "Brand Events Coordinator - Operations & Guest Experience at Raptive", "createdAt" : "2026-06-14T20:20:46.487", "lastUpdated" : "2026-06-16T01:07:56.767", "ingestTimestamp" : "2026-06-14T20:20:46.487", "mongoId" : "6a2ca05e74d8ee00a09a2059", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 50000, "salaryAnnualMax" : 60000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 666.81494, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5fcf74d8ee00a08eee73", "title" : "Hospitality Analyst", "company" : "Dorsia", "industry" : "Hospitality", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Hospitality Analyst in New York, adjusted for industry and company size." }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-15T00:48:44.657", "fingerprint" : "f648723fefc21892616aaa46dec77778c51f9b229ba6137b4c80c269d638baf2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/dorsia/jobs/5162394007", "externalId" : "5162394007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "professionalSkills" : [ "Restaurant partnerships", "Reservation process management", "Partner relationship management", "Operational workflows", "Service delivery", "Platform education", "Subject matter expertise", "Operational challenges", "Company goals alignment", "Communication standards" ], "hardSkillsList" : [ "Time-sensitive workflows", "Helpdesk ticketing", "Time management" ], "softSkillsList" : [ "Composure", "Empathy", "Customer-centric thinking", "Adaptability" ], "hardSkills" : [ { "name" : "Time-sensitive workflows", "level" : "intermediate" }, { "name" : "Helpdesk ticketing", "level" : "intermediate" }, { "name" : "Time management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Composure" }, { "name" : "Empathy" }, { "name" : "Customer-centric thinking" }, { "name" : "Adaptability" } ], "majorSkills" : "Hospitality operations, Partner relations, Reservation management", "majorSkillsList" : [ "Hospitality operations", "Partner relations", "Reservation management" ], "coreResponsibilities" : "Serve as liaison to restaurant partners, Align on availability, Align on confirmations, Align on operational needs, Maintain relationships post-sale, Manage reservation process, Oversee reservation confirmations, Ensure prompt confirmations, Ensure accurate confirmations, Provide premium experience, Provide white-glove experience, Provide thoughtful communication, Provide timely communication, Educate restaurant partners, Empower restaurant partners, Leverage Dorsia platform, Deliver best-in-class service, Lead with expertise, Find creative solutions, Work cross-functionally, Deliver on partner needs, Deliver on member feedback, Collaborate with internal teams, Streamline workflows, Improve tools, Align operations with goals, Maintain communication standards, Ensure clarity, Ensure warmth, Ensure brand alignment", "teamCollaboration" : "Cross-functionally; Internal teams", "domainKnowledge" : "Hospitality; Restaurant operations; Luxury hospitality; Hospitality technology", "domainList" : [ "hospitality", "restaurant-operations", "luxury-hospitality", "hospitality-technology" ], "domainSpecificKnowledge" : [ "Hospitality", "Restaurant operations", "Luxury hospitality", "Hospitality technology" ], "toolProficiency" : [ "Helpdesk ticketing system", "Intercom" ], "communicationSkills" : "Written communication; Verbal communication; Premium tone; Clarity; Warmth; Brand alignment", "problemSolvingSkills" : "Problem-solve under pressure; Respond quickly to challenges; Find creative solutions", "specialRequirements" : "Work evenings, Work weekends, Peak hospitality hours", "outcomesObjectives" : "Impact member satisfaction; Impact restaurant retention; Impact operational excellence", "qualificationsBasic" : "1–3 years hospitality experience, 1–3 years guest services experience, 1–3 years operations experience, Manage time-sensitive workflows, Helpdesk ticketing system experience, Exceptional written communication, Exceptional verbal communication, Organizational skills, Structured thinking, Superb attention to detail, Excellent time management, Problem-solve under pressure, Respond quickly to challenges, Thrives in fast-paced environment, Adaptability, Proactive initiative, Exceptional follow-through, Commitment to hospitality, Composure, Empathy, Customer-centric thinking, Experience in tech-driven environment", "qualificationsPreferred" : "Prior restaurant experience, Prior guest services experience, Prior membership-driven experience, Familiarity with hospitality tech, Familiarity with CRM platforms, Intercom experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Us Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization. As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in. About the Role As a Hospitality Analyst, you sit at the intersection of member experience, hospitality operations, and restaurant partnerships – serving as the operational backbone of Dorsia's hospitality network. You will manage the end-to-end reservation process, nurture restaurant partner relationships, and deliver high-touch support to partners and members alike, with direct impact on member satisfaction, restaurant retention, and operational excellence. The ideal candidate is passionate about hospitality, thrives in a fast-paced, high-accountability environment, and brings a meticulous, customer-centric approach to every interaction. Because Dorsia runs on restaurant hours, this role requires flexibility to work some evenings and weekends. What You'll Do: Serve as the primary liaison to restaurant partners, aligning on availability, confirmations, and operational needs to maintain strong relationships post-sale. Manage the end-to-end reservation process, overseeing that all Dorsia member reservations are confirmed accurately and promptly through proactive, organized operational workflows. Ensure each partner and Dorsia member receives a premium, white-glove experience through thoughtful, timely communication. Educate and empower restaurant partners to leverage Dorsia’s platform effectively and deliver best-in-class service. Lead with subject matter expertise and find creative solutions to operational challenges. Work cross-functionally to deliver on the needs and feedback of restaurant partners and members. Collaborate with internal teams to streamline workflows, improve tools, and align hospitality operations with company goals. Maintain Dorsia’s premium communication standards, ensuring clarity, warmth, and brand alignment across every interaction. What You Bring Required 1–3 years of experience in hospitality, guest services, operations, or a related field. Proven ability to manage time-sensitive workflows with precision and accountability. Experience using a helpdesk ticketing system or similar platform - prior experience with Intercom is a plus. Exceptional written and verbal communication, with the ability to uphold a polished, premium tone. Strong organizational skills, structured thinking, superb attention to detail, and excellent time management. Ability to problem-solve under pressure and respond quickly to unexpected challenges. Thrives in a fast-paced environment, demonstrating adaptability, proactive initiative, and exceptional follow-through. Exhibits a natural commitment to hospitality at its highest level, consistently demonstrating composure, empathy, and customer-centric thinking. Experience working in a tech-driven work environment. You will work from our office and have flexibility to work evenings, weekends, and peak hospitality hours as needed. Preferred Prior experience working with restaurants, guest services, or membership-driven experiences. Familiarity with hospitality technology systems or CRM platforms. The Winning Recipe Move fast, stay sharp, and operate with intention. Bring structure to ambiguity and momentum to complexity. Communicate with clarity and conviction. Hold yourself and others to a high bar for quality and follow-through. Lead every interaction with a hospitality mindset. Compensation: New York Pay Range $70,000—$72,500 USD Workplace Philosophy at Dorsia At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization. In-Person Matters We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia. Who We Hire We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard. Lifestyle Hours We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party. High Performance Culture Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember. A Final Word We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.", "summaryDescription" : "Hospitality Analyst at Dorsia. Skills: Hospitality operations, Partner relations, Reservation management. Serve as liaison to restaurant partners. Align on availability", "postedDate" : "2026-06-12T22:07:23.715", "createdAt" : "2026-06-12T22:07:23.715", "lastUpdated" : "2026-06-15T00:48:44.657", "ingestTimestamp" : "2026-06-12T22:07:23.715", "mongoId" : "6a2c5fcf74d8ee00a08eee73", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Time-sensitive workflows", "Helpdesk ticketing", "Time management", "Composure", "Empathy", "Customer-centric thinking", "Adaptability", "Hospitality operations", "Partner relations", "Reservation management", "Restaurant partnerships", "Reservation process management", "Partner relationship management", "Operational workflows", "Service delivery", "Platform education", "Subject matter expertise", "Operational challenges", "Company goals alignment", "Communication standards", "Hospitality", "Restaurant operations", "Luxury hospitality", "Hospitality technology", "Helpdesk ticketing system", "Intercom" ], "skillCount" : 26, "jobCategory" : "customer-service", "jobSubcategory" : "member-support", "dataQualityScore" : 0.7777778, "_score" : 664.29803, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality" }, { "id" : "6a2c6ac674d8ee00a090dcd5", "title" : "Hospitality Associate", "company" : "Kasa", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Hospitality Associate in Portland, United States, with adjustments for mid-seniority and the hospitality industry." }, "location" : "San Francisco, California, United States", "locations" : [ "San Francisco", "California", "United States" ], "timestamp" : "2026-06-16T05:05:36.241", "fingerprint" : "10a7e82e16c2055a0c217373a9467916d79d44dd8810bca33ef1831b42e57f00", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/kasa/jobs/7767669003", "externalId" : "7767669003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Portland", "state" : "Oregon", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "45.5202471,-122.6741940" } ], "locationText" : "Portland, Oregon, United States", "rawDescription" : "About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Location: Portland, Oregon Time Commitment: approximately 32-40 hours Anticipated Schedule: Flexible - including nights, weekends, and holidays. The Role Join our Portland Hospitality Team as a Hospitality Associate where you will be the heart of our onsite-guest experience. This dynamic role combines physical presence with digital prowess, making you a key figure at The Clyde. Reporting to the Operations Manager, you'll work closely with both the Guest Experience and the Property Operations team. About the Team Be a part of our West Portfolio Operations, a team passionate about delivering seamless experiences for our guests. Our team members at Kasa are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa. Day in the life of a Kasa Hospitality Associate Guest Experience Welcoming and Assisting Guests: Be the first point of contact for guests, assisting with check–in, and addressing their immediate needs or special requests. Local Expertise: Provide guests with personalized local recommendations and insights, enhancing their overall experience at The Clyde. Operational Responsibilities Quality Assurance and Property Upkeep: Maintain the common areas, such as coffee stations and concierge closets, to ensure they are well-stocked and presentable. Perform quality checks using our TechTool 'Safety Culture' after each clean to uphold our high-quality standards. Readiness and Event Planning: Prepare for upcoming guest arrivals and organize guest engagement events, coordinating with housekeeping and maintenance teams. Guest Requests & Troubleshooting: Promptly address and resolve guest requests received through our Task Management Tool 'Breezeway.' Additionally, address any live guest issues, such as cleanliness, technical, or operational challenges. Communication and Collaboration Team Coordination: Maintain seamless communication with the remote Guest Experience team via tools like Slack and Kustomer, ensuring any guest issues are swiftly resolved. Emergency Handling: Be equipped to tackle emergency situations such as lockouts or urgent guest requests, showcasing your problem-solving abilities. Experience Hospitality Expertise: Minimum of 2 years of experience in hospitality. Alternatively, if you have less hospitality experience, a minimum of 2 years in customer service is required. Guest Service Skills: At least 1 year of experience in guest service roles. Tech-Savvy: A strong affinity for technology, with previous experience in tech-related tasks, and a keen interest in learning new systems and platforms. Flexibility: Availability for varied shifts, including afternoons, evenings, weekends, and holidays. Transportation: Access to reliable transportation. Physical Capability: Comfortable with lifting items weighing up to 50 pounds. Consistent While Under Pressure: Skilled in maintaining composure and a positive outlook in challenging or high-stress situations. Plus if... You pride yourself on your communication and organizational skills In one year, you will succeed at Kasa by having: Established yourself as a top operations performer by consecutively reaching monthly quality goals Set a high bar for quality standards and guest satisfaction within your market Become an invaluable resource to our team, beyond your knowledge of property operations Supported critical cross-departmental Kasa projects Benefits Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. The Pay: The starting base pay for this role is $19.00 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure. Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. A Note on Recruiting & Job Scams The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.", "summaryDescription" : "Hospitality Associate at Kasa", "postedDate" : "2026-06-14T19:59:43.786", "createdAt" : "2026-06-14T19:59:43.786", "lastUpdated" : "2026-06-16T05:05:36.241", "ingestTimestamp" : "2026-06-14T19:59:43.786", "mongoId" : "6a2c6ac674d8ee00a090dcd5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 647.9038, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5dce74d8ee00a08deb2f", "title" : "Remote Clinical Research Coordinator", "company" : "UniTriTeam", "industry" : "Clinical Research", "salary" : { "min" : 1.1E7, "max" : 1.7E7, "currency" : "ARS", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Clinical Research Coordinator in Argentina, adjusted for remote work within U.S. time zones and the healthcare industry." }, "location" : "Mexico, Mexico ", "locations" : [ "Mexico", "Mexico" ], "certifications" : [ "ACRP", "SoCRA" ], "timestamp" : "2026-06-14T22:21:48.796", "fingerprint" : "6ed378710261f1fea69d776b4fffab3b25b0d25100ffdb2b4810aee91b3cfca2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/utt/jobs/4246961009", "externalId" : "4246961009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Argentina", "continent" : "sa", "workMode" : "remote" }, { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Argentina; United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Microsoft Office Suite", "professionalSkills" : [ "Clinical trial operations", "Regulatory guidelines", "Patient recruitment", "Data entry", "Document management", "IRB submissions", "Sponsor monitoring visits", "CRO monitoring visits", "Site teams", "Study startup", "Study closeout", "Essential documents" ], "hardSkillsList" : [ "Inclusion/exclusion understanding", "Qualifying patients", "Query resolution", "Regulatory document management", "IRB submissions", "Sponsor monitoring", "CRO monitoring", "Audit preparation", "Inspection preparation", "Essential document collection", "Essential document verification" ], "softSkillsList" : [ "Attention to detail" ], "hardSkills" : [ { "name" : "Inclusion/exclusion understanding", "level" : "intermediate" }, { "name" : "Qualifying patients", "level" : "intermediate" }, { "name" : "Query resolution", "level" : "intermediate" }, { "name" : "Regulatory document management", "level" : "intermediate" }, { "name" : "IRB submissions", "level" : "intermediate" }, { "name" : "Sponsor monitoring", "level" : "intermediate" }, { "name" : "CRO monitoring", "level" : "intermediate" }, { "name" : "Audit preparation", "level" : "intermediate" }, { "name" : "Inspection preparation", "level" : "intermediate" }, { "name" : "Essential document collection", "level" : "intermediate" }, { "name" : "Essential document verification", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Attention to detail" } ], "majorSkills" : "Clinical research coordination, Remote patient visits, Clinical trial support", "majorSkillsList" : [ "Clinical research coordination", "Remote patient visits", "Clinical trial support" ], "coreResponsibilities" : "Coordinate day-to-day clinical trial operations, Ensure compliance with study protocols, Ensure compliance with regulatory guidelines, Support remote patient visits, Facilitate remote patient visits, Maintain accurate data entry in EDC, Maintain timely data entry in EDC, Manage query resolution, Assist with regulatory document management, Assist with remote IRB submissions, Assist with remote IRB updates, Prepare for remote sponsor monitoring visits, Prepare for remote CRO monitoring visits, Prepare for remote audits, Prepare for remote inspections, Serve as a virtual liaison with sponsors, Serve as a virtual liaison with CROs, Serve as a virtual liaison with internal site, Support study startup tasks, Support study closeout tasks, Support remote collection of essential documents, Support remote verification of essential documents, Monitor visit schedules, Ensure all subject documentation is complete, Ensure all subject documentation is up to date", "teamCollaboration" : "Virtual liaison with sponsors; Virtual liaison with CROs; Virtual liaison with internal site teams; Global team collaboration", "domainKnowledge" : "Clinical research; GCP; ICH; FDA regulatory requirements", "domainList" : [ "clinical-research", "gcp", "ich", "fda-regulatory-requirements" ], "domainSpecificKnowledge" : [ "Clinical research", "GCP", "ICH", "FDA regulatory requirements" ], "toolProficiency" : [ "CTMS platforms", "CRIO", "Clinical Conductor", "EDC", "Zoom", "Teams" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Documentation accuracy; Regulatory document management; Essential documents", "continuousLearning" : "Professional development; Growth opportunities", "qualificationsBasic" : "2+ years of experience in clinical research coordination or clinical operations, understanding of GCP, ICH, and FDA regulatory requirements, Fluent in English – both verbal and written communication required, Comfortable working independently in a fully remote setting across multiple time zones, Highly organized with attention to detail and documentation accuracy", "qualificationsPreferred" : "Associate or Bachelor’s degree in health sciences or related field, Clinical research certification (e.g., ACRP, SoCRA), Prior experience supporting multi-site trials remotely, Bilingual proficiency is a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Remote Clinical Research Coordinator (Remote – PST/CST/EST Hours) LOCATION: India Job Description: Remote Clinical Research Coordinator Location: Remote – U. S. Time Zones Preferred Client: This position is in partnership with a client of UniTriTeam, a leader in clinical research support and global staffing. About the Role: UniTriTeam is seeking a Remote Clinical Research Coordinator (CRC) to support one of our clinical research site clients. This position is fully remote and does not involve in-person patient interaction, but will require coordination and facilitation of remote patient visits, as well as all behind-the-scenes clinical trial support. The ideal candidate has strong communication skills, is detail-oriented, and has experience using CTMS platforms such as CRIO or Clinical Conductor. Key Responsibilities: Coordinate day-to-day clinical trial operations in a remote capacity, ensuring compliance with study protocols and regulatory guidelines. Support and facilitate remote patient visits, including scheduling, documentation, and follow-up. Patient Recruitment support to include inclusion/exclusion understanding and qualifying patients for studies via phone. Maintain accurate and timely data entry in EDC and CTMS systems; manage query resolution. Assist with regulatory document management and remote IRB submissions and updates. Prepare for and participate in remote sponsor/CRO monitoring visits, audits, and inspections. Serve as a virtual liaison with sponsors, CROs, and internal site teams. Support study startup and closeout tasks, including remote collection and verification of essential documents. Monitor visit schedules and ensure all subject documentation is complete and up to date. Required Qualifications: 2+ years of experience in clinical research coordination or clinical operations. Strong understanding of GCP, ICH, and FDA regulatory requirements. Proficiency with CTMS platforms – CRIO or Clinical Conductor strongly preferred. Fluent in English – both verbal and written communication required. Comfortable working independently in a fully remote setting across multiple time zones. Highly organized with strong attention to detail and documentation accuracy. Proficient in Microsoft Office Suite and remote communication platforms (Zoom, Teams, etc.). Preferred Qualifications: Associate or Bachelor’s degree in health sciences or related field. Clinical research certification (e.g., ACRP, SoCRA). Prior experience supporting multi-site trials remotely. Bilingual proficiency is a plus. Work Schedule: Full-time (Remote), U. S. time zones (EST to PST) Perks of Working with UniTriTeam: Work with a mission-driven organization transforming the clinical research industry. Fully remote work environment with global team collaboration. Exposure to innovative research sites and a wide variety of protocols. Professional development and growth opportunities. Supportive and inclusive team culture. Why Join Us? UniTriTeam is a global leader in providing operational, administrative, and technology support to clinical research sites. We take pride in our mission to help advance medicine and make a real impact in healthcare. By joining our team, you’ll benefit from: A collaborative and supportive work environment Opportunities for professional growth and advancement A chance to be part of meaningful research initiatives that change lives", "summaryDescription" : "Remote Clinical Research Coordinator at UniTriTeam. Skills: Clinical research coordination, Remote patient visits, Clinical trial support. Coordinate day-to-day clinical trial operations. Ensure compliance with study protocols", "postedDate" : "2026-06-12T21:38:47.870", "createdAt" : "2026-06-12T21:38:47.870", "lastUpdated" : "2026-06-14T22:21:48.796", "ingestTimestamp" : "2026-06-12T21:38:47.870", "mongoId" : "6a2c5dce74d8ee00a08deb2f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Inclusion/exclusion understanding", "Qualifying patients", "Query resolution", "Regulatory document management", "IRB submissions", "Sponsor monitoring", "CRO monitoring", "Audit preparation", "Inspection preparation", "Essential document collection", "Essential document verification", "Attention to detail", "Clinical research coordination", "Remote patient visits", "Clinical trial support", "Clinical trial operations", "Regulatory guidelines", "Patient recruitment", "Data entry", "Document management", "Sponsor monitoring visits", "CRO monitoring visits", "Site teams", "Study startup", "Study closeout", "Essential documents", "Clinical research", "GCP", "ICH", "FDA regulatory requirements", "ACRP", "SoCRA", "CTMS platforms", "CRIO", "Clinical Conductor", "EDC", "Zoom", "Teams" ], "skillCount" : 38, "jobCategory" : "other", "jobSubcategory" : "clinical-research", "dataQualityScore" : 1.0, "_score" : 647.0359, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Clinical Research" }, { "id" : "6a2c6c0174d8ee00a09163fd", "title" : "Supervisor Reservations (m/w/d)", "company" : "Ruby Hotels", "industry" : "Hospitality", "salary" : { "min" : 27500.0, "max" : 37500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Supervisor Reservations role in Malta, adjusted for lead seniority and the hospitality industry." }, "location" : "Corporate Office Malta", "locations" : [ "Corporate Office Malta" ], "timestamp" : "2026-06-15T03:24:43.369", "fingerprint" : "d4ab9dbfacdf8a9c7307bd542a397fdb2b98c64f11057c607b8edf2313cbffc0", "source" : "greenhouse", "language" : "de", "applyUrl" : "http://job-boards.eu.greenhouse.io/rubyhotels/jobs/4677986101?gh_jid=4677986101", "externalId" : "4677986101", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Malta", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Malta", "technicalSkills" : "MS Office, PMS-Systeme", "professionalSkills" : [ "Buchungssystem Qualität", "Zahlungseingänge kontrollieren", "Buchungsrichtlinien aktualisieren", "Schichtführung", "Aufgabenverteilung", "Gästefeedback bearbeiten", "Reports analysieren", "Forecasts analysieren", "Prozesse verbessern", "Systeme verbessern", "Guest Journey sicherstellen", "Projektgestaltung", "Fachliche Entwicklung" ], "hardSkillsList" : [ "Hotel-Reservierung", "Guest Service" ], "hardSkills" : [ { "name" : "Hotel-Reservierung", "level" : "intermediate" }, { "name" : "Guest Service", "level" : "intermediate" } ], "majorSkills" : "Reservierungsmanagement, Teamführung, Guest Experience", "majorSkillsList" : [ "Reservierungsmanagement", "Teamführung", "Guest Experience" ], "coreResponsibilities" : "Unterstützen im Reservierungsalltag, Bearbeiten von Anfragen, Bearbeiten von No-Shows, Bearbeiten von Stornierungen, Bearbeiten von Sonderfällen, Sichern der Qualität im Buchungssystem, Kontrollieren von Zahlungen, Kontrollieren von Rechnungen, Halten Buchungsrichtlinien aktuell, Führen der Schicht, Verteilen von Aufgaben, Bringen von Klarheit, Bearbeiten komplexer Anfragen, Bearbeiten von Gästefeedback, Begleiten von Einarbeitungen, Geben von Trainings, Geben von Feedback, Analysieren von Reports, Analysieren von Forecasts, Verbessern von Prozessen, Verbessern von Systemen, Sorgen für professionelle Guest Journey, Sorgen für herzliche Guest Journey, Mitgestalten von Projekten, Führen von Interviews, Begleiten fachlicher Entwicklung", "teamCollaboration" : "Team Member; Gäste; Firmenkunden; OTAs", "projectManagementSkills" : [ "Projektgestaltung" ], "domainKnowledge" : "Hotel-Fachwissen; Buchungsrichtlinien; Lean Luxury Prinzip", "domainList" : [ "hotel-fachwissen", "buchungsrichtlinien", "lean-luxury-prinzip" ], "domainSpecificKnowledge" : [ "Hotel-Fachwissen", "Buchungsrichtlinien", "Lean Luxury Prinzip" ], "toolProficiency" : [ "MS Office", "PMS-Systeme" ], "communicationSkills" : "Gästefeedback; Anfragen bearbeiten", "continuousLearning" : "Trainings; Coaching; Mentoring", "innovationCreativity" : "Neue Ideen; Projekte gestalten", "problemSolvingSkills" : "Sonderfälle; Komplexe Anfragen", "specialRequirements" : "Relocation-Service Malta", "qualificationsBasic" : "Ausbildung in Hotellerie oder Gastronomie, Mehrjährige Erfahrung Hotel-Reservierung, Erste Teams fachlich geführt, Deutsch und Englisch fließend", "qualificationsPreferred" : "Professionelle, herzliche Art, Analytisches Denken, Strukturiertes Arbeiten, Wert auf Qualität und Genauigkeit, Erkennen von Potenzialen, Fördern von Team mit Begeisterung, Freude am Wissen teilen, Vertrautheit mit digitalen Tools, MS Office und PMS-Systeme, Hotel-Fachwissen, Policies und Prozesse", "workSiteFlexibility" : "Onsite", "rawDescription" : "At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, du bist ein Profi, wenn es um die Planung und Magie hinter den Kulissen geht? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben erweckt werden? Dann bist du die fehlende Olive in unserem Martini, die fehlende Melodie in unserer Musik und der Herzschlag von unserem Rubyverse. Wir sind eine stark wachsende Hospitality-Gruppe mit bestehenden Hotels und Workspaces in den spannendsten Locations Europas und vielen weiteren Projekten im Bau. Wir gehen mit unserer Lean Luxury Philosophie neue Wege und schaffen so eine zeitgemäße und bezahlbare Form von Luxus. Unser Corporate Office auf der wunderschönen Insel Malta bündelt gemeinsam mit den Teams in München alle aus den Hotels ausgelagerten Front Office, Marketing und Revenue Tätigkeiten. Die zentrale Reservations Abteilung ist dabei für die Bearbeitung der Buchungsanfragen sowie der Zahlungseingänge der Zimmerreservierungen für alle unsere Hotelstandorte zuständig. Join us and make it your own story Bei uns wird dir garantiert nicht langweilig, denn du: unterstützt dein Team im Reservierungsalltag und behältst Anfragen, No-Shows, Stornierungen und Sonderfälle souverän im Griff sicherst die Qualität im Buchungssystem, kontrollierst Zahlungen und Rechnungen und hältst unsere Buchungsrichtlinien auf dem neusten Stand führst die Schicht mit Überblick, verteilst Aufgaben smart und bringst Klarheit in ein dynamisches Tagesgeschäft bist geschätzte Ansprechperson für Team Member, Gäste, Firmenkunden und OTAs und übernimmst komplexe Anfragen und Gästefeedback begleitest Einarbeitungen, gibst Trainings und Feedback und förderst so Wissen, Motivation,Teamgeist und Weiterentwicklung analysierst Reports und Forecasts, erkennst Muster und verbesserst so unsere Prozesse und Systeme ganz nach unserem Lean Luxury Prinzip sorgst über alle Kommunikationswege für eine professionelle und zugleich herzliche Guest Journey gestaltest Projekte aktiv mit, führst Interviews und begleitest die fachliche Entwicklung deiner Teammitglieder Wir haben schon auf dich gewartet, denn du: bringst eine abgeschlossene Ausbildung in der Hotellerie oder Gastronomie mit hast mehrjährige Erfahrung in der Hotel-Reservierung oder im Guest Service gesammelt und bereits erste Teams fachlich geführt überzeugst mit deiner professionellen, herzlichen Art und findest in jeder Situation den richtigen Ton denkst analytisch, arbeitest strukturiert und legst Wert auf Qualität und Genauigkeit – bei dir selbst und im Team erkennst Potenziale, förderst dein Team mit Begeisterung und hast Freude daran, Wissen zu teilen fühlst dich in digitalen Tools zu Hause, MS Office und PMS-Systeme gehören für dich zum Alltag kennst dich bestens mit Hotel-Fachwissen, Policies und Prozessen aus und setzt dieses sicher ein beherrschst Deutsch und Englisch fließend in Wort und Schrift What's in for you? So grooven wir: Ruby, Ruby, Ruby Dein Style, dein Lachen, deine Ideen – Bring your personality to work. Vielleicht mit einem neuen Tattoo, Piercing oder einer neuen Haarfarbe? Wir connecten am liebsten per du - dürfen wir vorstellen: Michael, Gründer von Ruby Better together – bei der Arbeit, bei Team Events oder einfach nur, weil Montag ist \uD83D\uDE09 'Cause I'm having a good time Less work, same money – Vollzeit heißt bei uns 35 Stunden und jede Stunde zählt From city lights to island vibes - unser Relocation-Service macht deinen Start auf Malta stressfrei LEGEN…wait for it…DARY Staff Rates – für dich und deinen Travel Buddy Money, Money, Money Sharing is caring - mit unserem Opening- Bonus, wächst mit Ruby auch dein Konto Egal, wie du zur Arbeit kommst – einen Mobility-Zuschuss gibt's on top Ain't no mountain high enough Level up your game - mit Trainings, Coaching und Mentoring hast du die Chance, genau so sehr über dich hinauszuwachsen, wie auch Ruby wächst Innovation ist Teil unserer DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Egal, ob du als Barkeeper:in Cocktail-Träume erfüllst, mit deiner Kreativität für das gewisse Etwas sorgst oder ein Profi bist, wenn es um Planung und die Magie hinter den Kulissen geht - bei Ruby findest sicherlich auch du bald deinen Platz. Wir suchen ständig außergewöhnliche Charaktere und leidenschaftliche Team Player. Statt auf perfekte Lebensläufe, setzen wir viel mehr Wert auf tolle Persönlichkeiten, die uns dabei helfen, Hotels und Workspaces mit Herz und Seele zu gestalten. Was auch immer deine Leidenschaft ist: Komm zu uns und schreibe deine eigene Geschichte mit Ruby. Diversity, Equity & Inclusion Wir glauben daran, dass... ...du lieben kannst, wen du willst ...du selbst entscheiden solltest, ob und mit welchen Pronomen du angesprochen werden möchtest ...du stolz auf deine Herkunft und Kultur sein kannst ...du dich nicht für deine Religion oder Weltanschauung rechtfertigen musst ...du gut bist, genauso wie du bist und unser Team und Rubys Vielfältigkeit einzigartig machst Damit können wir gar nicht: Ismen Rassismus, Sexismus, Heterosexismus, Antisemitismus und alle weiteren derartigen Ismen, werden bei uns nicht toleriert. Wenn du wissen möchtest, was dich erwartet, dann höre doch mal in die Story von Paul aus dem Marketing-Team rein. Noch mehr Ruby Stories findest du hier: www.ruby-hotels.com/stories Get to know our People & Culture Team Any questions about our pitch? Then contact us at jobs@ruby-hotels.com or +49 89 125 095 220. Your Ruby Recruitment Team", "summaryDescription" : "Supervisor Reservations (m/w/d) at Ruby Hotels. Skills: Reservierungsmanagement, Teamführung, Guest Experience. Unterstützen im Reservierungsalltag. Bearbeiten von Anfragen", "postedDate" : "2026-06-13T21:38:45.155", "createdAt" : "2026-06-13T21:38:45.155", "lastUpdated" : "2026-06-15T03:24:43.369", "ingestTimestamp" : "2026-06-13T21:38:45.155", "mongoId" : "6a2c6c0174d8ee00a09163fd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Hotel-Reservierung", "Guest Service", "Reservierungsmanagement", "Teamführung", "Guest Experience", "Buchungssystem Qualität", "Zahlungseingänge kontrollieren", "Buchungsrichtlinien aktualisieren", "Schichtführung", "Aufgabenverteilung", "Gästefeedback bearbeiten", "Reports analysieren", "Forecasts analysieren", "Prozesse verbessern", "Systeme verbessern", "Guest Journey sicherstellen", "Projektgestaltung", "Fachliche Entwicklung", "Hotel-Fachwissen", "Buchungsrichtlinien", "Lean Luxury Prinzip", "MS Office", "PMS-Systeme" ], "skillCount" : 23, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "_score" : 645.83905, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca33c74d8ee00a09aacdd", "title" : "Growth Support Coordinator", "company" : "Brightside Collective", "location" : "Auckland, NZ", "locations" : [ "Auckland", "NZ" ], "timestamp" : "2026-06-15T10:34:26.070", "fingerprint" : "4f067639782e81c8f8c0747f1fc5768e4b54384ae71a0f991220838a0eeac5c5", "source" : "breezyhr", "applyUrl" : "https://brightside-collective.breezy.hr/p/2a78f135e8a6-growth-support-coordinator-leadership-programs-remote-based", "externalId" : "2a78f135e8a6", "industryFunction" : { }, "structuredLocations" : [ { "country" : "New Zealand", "continent" : "oc", "workMode" : "remote" } ], "locationText" : "New Zealand", "employmentType" : "PART_TIME", "professionalSkills" : [ "Leadership Programs" ], "softSkillsList" : [ "Organisation, Communication" ], "softSkills" : [ { "name" : "Organisation, Communication" } ], "majorSkills" : "Organisation, Communication, Independent work", "majorSkillsList" : [ "Organisation, Communication, Independent work" ], "communicationSkills" : "Communication", "specialRequirements" : "Remote-Based | Flexible Schedule", "qualificationsBasic" : "Ability to work independently within a structured environment.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Growth Support Coordinator (Remote-Based | Flexible Schedule) About the Role This flexible, remote-based role is suited to individuals who value organisation, communication, and the ability to work independently within a structured environment. You may already have valuable professional and life ex", "summaryDescription" : "Growth Support Coordinator at Brightside Collective. Skills: Organisation, Communication, Independent work", "createdAt" : "2026-06-14T20:34:02.741", "lastUpdated" : "2026-06-15T10:34:26.070", "ingestTimestamp" : "2026-06-14T20:34:02.741", "mongoId" : "6a2ca33c74d8ee00a09aacdd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "Organisation, Communication", "Organisation, Communication, Independent work", "Leadership Programs" ], "skillCount" : 3, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 644.27136, "hasLocation" : true, "hasGeo" : false, "llmIndustryConfidence" : 0.85 }, { "id" : "6a2ca33c74d8ee00a09aacdf", "title" : "Growth Support Coordinator", "company" : "Brightside Collective", "salary" : { "min" : 45000.0, "max" : 60000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level, part-time Growth Support Coordinator in Australia, adjusted for remote work." }, "location" : "Brisbane, AU", "locations" : [ "Brisbane", "AU" ], "timestamp" : "2026-06-15T13:21:31.566", "fingerprint" : "cf2b5799b63108257137ca7622fb56a4e9e85b03c6bbde0a6f2f6ae13728a788", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://brightside-collective.breezy.hr/p/b21bb1861166-growth-support-coordinator-leadership-programs-remote-based", "externalId" : "b21bb1861166", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Australia", "continent" : "oc", "workMode" : "remote" } ], "locationText" : "Australia", "employmentType" : "PART_TIME", "softSkillsList" : [ "Organisation" ], "softSkills" : [ { "name" : "Organisation" } ], "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Growth Support Coordinator (Remote-Based | Flexible Schedule) About the Role This flexible, remote-based role is suited to individuals who value organisation, communication, and the ability to work independently within a structured environment. You may already have valuable professional and life ex", "summaryDescription" : "Growth Support Coordinator at Brightside Collective", "createdAt" : "2026-06-14T08:11:57.270", "lastUpdated" : "2026-06-15T13:21:31.566", "ingestTimestamp" : "2026-06-14T08:11:57.270", "mongoId" : "6a2ca33c74d8ee00a09aacdf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Organisation" ], "skillCount" : 1, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 635.389, "hasLocation" : true, "hasGeo" : false, "llmIndustryConfidence" : 0.85 }, { "id" : "6a2c6ad774d8ee00a090e71c", "title" : "IT Support", "company" : "ON. energy", "industry" : "Technology", "salary" : { "min" : 365000.0, "max" : 545000.0, "currency" : "MXN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for IT Support in Mexico City, adjusted for mid-seniority and the climate tech industry." }, "location" : "Mexico City, Mexico City, Mexico", "locations" : [ "Mexico City", "Mexico City", "Mexico" ], "timestamp" : "2026-06-15T03:22:13.887", "fingerprint" : "d5e8b0669ea0066af85a36a45873c9becce47b7be5457dda60a0824eefbca4e8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/onenergy/jobs/4284762009", "externalId" : "4284762009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Mexico City", "state" : "Mexico City", "country" : "Mexico", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "19.4326296,-99.1331785" } ], "locationText" : "Mexico City, Mexico City, Mexico", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Windows OS, Windows applications, Linux", "professionalSkills" : [ "Time management", "Judgment", "Prioritization", "Risk assessment" ], "hardSkillsList" : [ "Windows administration", "Application configuration", "Remote support", "Disk imaging" ], "softSkillsList" : [ "Interpersonal skills", "Teamwork", "Analysis" ], "hardSkills" : [ { "name" : "Windows administration", "level" : "intermediate" }, { "name" : "Application configuration", "level" : "intermediate" }, { "name" : "Remote support", "level" : "intermediate" }, { "name" : "Disk imaging", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" }, { "name" : "Teamwork" }, { "name" : "Analysis" } ], "majorSkills" : "IT Support, Windows Administration, Remote Support", "majorSkillsList" : [ "IT Support", "Windows Administration", "Remote Support" ], "coreResponsibilities" : "Support corporate guidelines, Maintain corporate assets, Safeguard corporate assets, Maintain IT best practices, Propose IT best practices, Keep infrastructure in working condition, Keep systems in working condition, Resolve user requests, Manage tasks to completion, Execute tasks to completion, Follow up tasks to closure, Install software, Configure software, Update software, Maintain confidentiality, Safeguard personal data, Safeguard corporate data, Report to management teams", "teamCollaboration" : "Technology teams; Software Management teams", "projectManagementSkills" : [ "Agile Methodologies" ], "domainKnowledge" : "Power infrastructure; AI demand; Grid; Data centers", "domainList" : [ "power-infrastructure", "ai-demand", "grid", "data-centers" ], "domainSpecificKnowledge" : [ "Power infrastructure", "AI demand", "Grid", "Data centers" ], "toolProficiency" : [ "BitLocker", "TPM 2.0" ], "communicationSkills" : "Communication skills", "documentationSkills" : "Document tasks; Document events; Document incidents", "continuousLearning" : "Professional development; Growth opportunities", "innovationCreativity" : "Creativity", "problemSolvingSkills" : "Ability to analyze; Ability to prioritize", "qualificationsBasic" : "3 to 5 years experience, Experience in Windows 10/11 Pro, Experience in Windows user administration, Experience in application installation, Experience with TPM 2.0, Experience with BitLocker, Experience with remote support applications, Experience working remotely", "qualificationsPreferred" : "Experience in Risk Assessment, Experience with Linux, Experience in disk image creation, Experience with Agile Methodologies", "workSiteFlexibility" : "Onsite", "rawDescription" : "ON.energy is building the power infrastructure that makes the AI era possible. As AI demand surges past what the grid and traditional data centers can support, ON.energy provides a new class of power technology proven at gigawatt scale and trusted by the world’s leading cloud and AI companies. Our systems are already deployed across 2.5 GW of hyper-scale campuses, validated by top U. S. national labs, and certified for grid-safe operation by major utilities. With real products in the field, we’re scaling faster than the grid can, transforming power from a bottleneck into a competitive advantage for the companies building the future. Culture: ON is made up of a dynamic team passionate about accelerating the decentralization and decarbonization of the grid. We are achieving this through technology solutions and services that create value for customers, the electric grid, our environment, and the company. We value: Agility, excellence, creativity, and independence. LOCATION: Mexico City Office Position: We are looking for a candidate who is eager to learn and grow in the IT area, able to manage their time efficiently, with good judgment to decide between priorities, willingness and experience in following standards, guidelines and frameworks, and with experience in Windows OS and applications, to perform and be highly responsible in the role of IT Support at On.Energy. Main responsibilities will include: Support and compliance with corporate guidelines. Maintain and safeguard corporate assets. Maintain and propose best practices in the IT area. Keep the Infrastructure and Systems used at On.Energy in proper working condition. Attend to and resolve user requests. Manage, execute, and follow up on tasks through to completion and closure. Install, configure, and keep all Software up to date. Maintain confidentiality and safeguard all personal data belonging to users and corporate data belonging to On.Energy. Report to the Technology and Software Management teams. Requirements Essential: IT professional with 3 to 5 years of experience in the area. Strong willingness to record and document tasks, events, and incidents. Experience in installation, configuration, and updating of Windows 10/11 Pro. Experience in Windows user administration. Experience in installation, configuration, and updating of applications on Windows. Experience with TPM 2.0 and BitLocker. Experience with administration, control, and remote support applications. Experience working remotely. Preferred: Experience in Risk Assessment. Experience with Linux. Experience in disk image creation/restoration. Experience with Agile Methodologies. Skills Excellent interpersonal skills, strong focus on delivering excellent results, excellent disposition for teamwork, strong communication skills, high sense of responsibility, strong ability to analyze and prioritize, and strong time-management skills. For US-based roles - What you’ll get: Competitive salary + annual performance-based bonus eligibility Medical, dental, and vision insurance 401(k) with company match Paid time off and company holidays For Mexico-based roles - What you’ll get: Competitive salary + annual performance bonus eligibility Christmas Bonus (Aguinaldo): 30 days Major medical expenses and life insurance Paid time off and holidays (per local policy) For all roles: Professional development and growth opportunities Opportunity to grow with a mission-driven team shaping the future of clean energy Equal Opportunity: ON.energy is committed to equal employment opportunity and to maintaining a work environment free of harassment, discrimination, or retaliation. Accommodations: If you need an accommodation during the application process, email recruitment@onenergystorage.com Benefits vary by role and location and are subject to change.", "summaryDescription" : "IT Support at ON. energy. Skills: IT Support, Windows Administration, Remote Support. Support corporate guidelines. Maintain corporate assets", "postedDate" : "2026-06-13T20:08:50.575", "createdAt" : "2026-06-13T20:08:50.575", "lastUpdated" : "2026-06-15T03:22:13.887", "ingestTimestamp" : "2026-06-13T20:08:50.575", "mongoId" : "6a2c6ad774d8ee00a090e71c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Windows administration", "Application configuration", "Remote support", "Disk imaging", "Interpersonal skills", "Teamwork", "Analysis", "IT Support", "Windows Administration", "Remote Support", "Time management", "Judgment", "Prioritization", "Risk assessment", "Agile Methodologies", "Power infrastructure", "AI demand", "Grid", "Data centers", "BitLocker", "TPM 2.0" ], "skillCount" : 21, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 634.1397, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Climate Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6a8f74d8ee00a090c9bb", "title" : "Project Support Coordinator", "company" : "ABACUS", "industry" : "Technology", "salary" : { "min" : 58000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Project Support Coordinator in Orlando, FL, adjusted for mid-seniority in the Financial Services industry." }, "location" : "Orlando, Florida, United States", "locations" : [ "Orlando", "Florida", "United States" ], "timestamp" : "2026-06-15T10:00:22.102", "fingerprint" : "7b503b082f968719378483b182c0d72ce3a769e83b3b3f93c326e94d5af88f41", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://abacustechnology.com/about/careers/current-vacancies/?gh_jid=7742172003", "externalId" : "7742172003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5421218,-81.3790450" } ], "locationText" : "Orlando, Florida, United States", "technicalSkills" : "Excel, Word", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Data management", "Report generation" ], "hardSkills" : [ { "name" : "Data management", "level" : "intermediate" }, { "name" : "Report generation", "level" : "intermediate" } ], "majorSkills" : "Project support, Coordination, Administration", "majorSkillsList" : [ "Project support", "Coordination", "Administration" ], "coreResponsibilities" : "Manage project requests, Track project progress, Update project progress, Identify inconsistencies, Identify errors, Identify missing details, Provide regular updates, Serve as point of contact, Ensure smooth coordination, Communicate clearly, Communicate professionally, Manage conflicting priorities, Address urgent tasks, Maintain overall workflow, Generate project status reports, Distribute project status reports, Maintain project documentation, Update project documentation, Ensure process consistency, Ensure compliance, Utilize Excel to create reports, Utilize Excel to track data, Utilize Word to create reports, Utilize Word to track data, Ensure accuracy in project records, Ensure adherence to best practices, Ensure adherence to process guidelines, Improve project efficiency, Identify process enhancements, Suggest process enhancements, Support team in delivering projects", "teamCollaboration" : "Coordination between departments; Internal teams; Clients", "projectManagementSkills" : [ "Project coordination", "Project administration" ], "domainKnowledge" : "IT services; Financial services; Healthcare industries; Regulated environment; IT projects", "domainList" : [ "it-services", "financial-services", "healthcare-industries", "regulated-environment", "it-projects" ], "domainSpecificKnowledge" : [ "IT services", "Financial services", "Healthcare industries", "Regulated environment", "IT projects" ], "toolProficiency" : [ "Ticketing system", "Dashboard" ], "communicationSkills" : "Written communication; Verbal communication; Timely updates", "documentationSkills" : "Project documentation", "continuousLearning" : "Career growth; Development opportunities", "problemSolvingSkills" : "Problem-solving", "outcomesObjectives" : "Deliver projects with highest quality; Deliver projects with efficiency", "qualificationsBasic" : "Experience in project support, Experience in coordination, Experience in administration, Attention to detail, Excellent written communication, Excellent verbal communication, Highly organized, Ability to manage multiple requests, Ability to manage conflicting priorities, Proficiency in Excel, Proficiency in Word, Proactive problem-solving attitude, Focus on quality, Focus on efficiency, Comfortable in fast-paced IT environment, Comfortable with evolving priorities", "qualificationsPreferred" : "Career growth in project coordination, Career growth in quality management", "workSiteFlexibility" : "Hybrid", "rawDescription" : "About Abacus Group Abacus Group is a leading provider of Managed and Professional IT Services for the financial services and healthcare industries. We deliver high-quality, secure, and reliable IT solutions to support our clients in an increasingly complex and regulated environment. Our team is dedicated to excellence, precision, and client success—and we’re looking for a detail-oriented professional to help us uphold these standards. The Role As a Project Support Coordinator, you will play a crucial role in supporting the smooth delivery of IT projects across our client base. Working closely with our Opportunity Managers, Project Managers and Quality Manager, you will ensure that internal and client requests are processed efficiently, project data remains accurate and up to date, and stakeholders receive clear, timely updates. You will also help spot and correct errors, ensuring our team delivers projects with the highest level of quality and efficiency. This role requires strong organizational skills, excellent attention to detail, and the ability to manage multiple priorities. You must be proficient in Excel and Word and comfortable handling written and verbal communications with internal teams. Key Responsibilities Project Coordination & Administration Manage project requests through our ticketing system and dashboard, ensuring all tasks are addressed promptly. Track and update project progress, ensuring information is accurate and complete. Identify and flag inconsistencies, errors, or missing details that could impact project delivery. Provide regular updates to stakeholders regarding task status and expected completion times. Communication & Prioritization Serve as a key point of contact for project support, ensuring smooth coordination between departments. Communicate clearly and professionally, ensuring internal teams and clients are kept informed of progress. Manage conflicting priorities, ensuring urgent tasks are addressed while maintaining overall workflow. Reporting & Documentation Generate and distribute project status reports for both internal teams and clients. Maintain and update project documentation to ensure process consistency and compliance. Utilize Excel and Word to create reports, track data, and ensure accuracy in project records. Quality & Process Improvement Work closely with the Quality Manager to ensure adherence to best practices and process guidelines. Help improve project efficiency by identifying and suggesting process enhancements. Support the team in delivering high-quality, compliant, and efficient IT projects. What We’re Looking For Experience in project support, coordination, administration, or a similar role. Strong attention to detail – ability to identify errors, inconsistencies, and missing information. Excellent written and verbal communication skills – able to provide clear updates and manage expectations. Highly organized with the ability to manage multiple requests and conflicting priorities. Proficiency in Excel and Word – comfortable working with data, reports, and documentation. A proactive, problem-solving attitude with a focus on quality and efficiency. Comfortable working in a fast-paced IT environment with evolving priorities. Why Join Abacus Group? Be part of a fast-growing and innovative IT services firm specializing in financial services. Opportunities for career growth and development in project coordination and quality management. Play a key role in delivering high-quality IT solutions to investment firms and financial institutions. Hybrid or flexible working options available (if applicable).", "summaryDescription" : "Project Support Coordinator at ABACUS. Skills: Project support, Coordination, Administration. Manage project requests. Track project progress", "postedDate" : "2026-06-14T07:55:14.962", "createdAt" : "2026-06-14T07:55:14.962", "lastUpdated" : "2026-06-15T10:00:22.102", "ingestTimestamp" : "2026-06-14T07:55:14.962", "mongoId" : "6a2c6a8f74d8ee00a090c9bb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 58000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Data management", "Report generation", "Project support", "Coordination", "Administration", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Project coordination", "Project administration", "IT services", "Financial services", "Healthcare industries", "Regulated environment", "IT projects", "Ticketing system", "Dashboard" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 629.5733, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a68a874d8ee00a0635773", "title" : "Reservations Agent (m/f/d)", "company" : "Numa", "industry" : "Hospitality", "salary" : { "min" : 27000.0, "max" : 33000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Reservations Agent in Germany, adjusted for the hospitality industry and a junior seniority level." }, "location" : "Germany", "locations" : [ "Germany" ], "timestamp" : "2026-06-14T19:24:30.590", "fingerprint" : "593bb7618048460be7e76950a5b183a3dd80eaea51b78b1b0a3a62c762fd0c10", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://numastays.com/careers?gh_jid=4888867101", "externalId" : "4888867101", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Germany", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Germany", "experienceMinYears" : 1, "professionalSkills" : [ "Operational excellence", "Customer service" ], "hardSkillsList" : [ "Reservation management", "Group bookings", "Record maintenance" ], "softSkillsList" : [ "Attention to detail", "Customer-first mindset", "Organizational skills", "Team-oriented attitude" ], "hardSkills" : [ { "name" : "Reservation management", "level" : "intermediate" }, { "name" : "Group bookings", "level" : "intermediate" }, { "name" : "Record maintenance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Attention to detail" }, { "name" : "Customer-first mindset" }, { "name" : "Organizational skills" }, { "name" : "Team-oriented attitude" } ], "majorSkills" : "Reservations, Client support", "majorSkillsList" : [ "Reservations", "Client support" ], "coreResponsibilities" : "Handle corporate enquiries via email, Handle corporate enquiries via phone, Handle group enquiries via email, Handle group enquiries via phone, Create tailored offers, Send tailored offers, Process group bookings, Manage group bookings, Liaise with Guest Support, Liaise with Operations, Liaise with Revenue Management, Liaise with Finance, Maintain updated records in reservation systems, Maintain updated records in CRM systems", "teamCollaboration" : "Guest Support; Operations; Revenue Management; Finance", "domainKnowledge" : "Hospitality industry", "domainList" : [ "hospitality-industry" ], "domainSpecificKnowledge" : [ "Hospitality industry" ], "toolProficiency" : [ "Reservation systems", "CRM systems", "Quotation tools" ], "communicationSkills" : "Written communication; Verbal communication", "qualificationsBasic" : "1 year of experience in hotel reservations, 1 year of experience in front office, 1 year of experience in a similar hospitality function, Excellent written communication skills in English, Excellent written communication skills in German, Excellent verbal communication skills in English, Excellent verbal communication skills in German", "remoteFriendly" : true, "rawDescription" : "ABOUT NUMA Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartments in the heart of Europe’s most vibrant neighbourhoods. We’re not just transforming the guest experience—we’re revolutionizing the hospitality industry from the inside out. Our cutting-edge technology streamlines operations, delivering unparalleled value with no hidden fees—just real, quality experiences. At Numa, we believe that travel should be curious and authentic, and we bring those same values to our work culture. As part of our team, you’ll experience a dynamic and supportive environment where creativity thrives, and your contributions make a real impact. We’re committed to fostering a diverse, inclusive, and equitable workplace where every voice is valued, and different perspectives fuel our innovation. About the Role As a Reservations Agent, you will be part of our team supporting corporate clients, group bookings, and individual requests. You’ll handle enquiries primarily via email and phone, ensuring a smooth and professional booking process. This role is ideal for someone who thrives in a structured, detail-oriented environment and enjoys contributing to seamless guest experiences without working directly at the front desk. Your key responsibilities: ● Handle incoming corporate and group enquiries via email and phone in a timely and professional manner ● Create and send tailored offers using our online quotation tools ● Process and manage requests for group bookings, ensuring accuracy and clear communication ● Liaise closely with Guest Support, Operations, Revenue Management, and Finance to ensure consistent and accurate information flow ● Maintain updated records in our reservation and CRM systems About You We welcome applicants from a variety of backgrounds—even if you don’t meet every requirement. What matters most is your motivation, professionalism, and willingness to learn. Our ideal candidate has: ● Excellent written and verbal communication skills in both English and German (C2 level required) ● At least 1 year of experience in hotel reservations, front office, or a similar hospitality function ● A meticulous attention to detail and a commitment to operational excellence ● A customer-first mindset and a passion for delivering outstanding service behind the scenes ● Strong organizational skills, able to manage multiple enquiries and priorities effectively ● A team-oriented attitude and the ability to thrive in a collaborative work environment ABOUT OUR OFFER Empower your career: Thrive in a fast-paced, collaborative environment where your ideas help shape our future. Enjoy opportunities for professional growth and build a fulfilling career path. Experience our brand: Immerse yourself in the Numa lifestyle with a complimentary stay. Share the love with friends and family through exclusive discounts on our stylish apartments. Connect with a global community of colleagues at our inspiring team-building events. Numa values the diversity of the people it hires and serves. Diversity at our company means fostering a workplace in which individual differences are recognised, appreciated, respected and responded to in ways that fully develop and utilise each person’s talents and strengths. We therefore welcome applications from people of all races, ethnicities, disability statuses, ages, religions, gender identities, and sexual orientations. For more information on the processing of your personal data, please see our Privacy Notice.", "summaryDescription" : "Reservations Agent (m/f/d) at Numa. Skills: Reservations, Client support. Handle corporate enquiries via email. Handle corporate enquiries via phone", "postedDate" : "2026-06-11T22:16:56.863", "createdAt" : "2026-06-11T22:16:56.863", "lastUpdated" : "2026-06-14T19:24:30.590", "ingestTimestamp" : "2026-06-11T22:16:56.863", "mongoId" : "6a2a68a874d8ee00a0635773", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Reservation management", "Group bookings", "Record maintenance", "Attention to detail", "Customer-first mindset", "Organizational skills", "Team-oriented attitude", "Reservations", "Client support", "Operational excellence", "Customer service", "Hospitality industry", "Reservation systems", "CRM systems", "Quotation tools" ], "skillCount" : 15, "jobCategory" : "sales", "jobSubcategory" : "key-account-sales", "dataQualityScore" : 0.7777778, "_score" : 627.55786, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality" }, { "id" : "6a2abd0974d8ee00a06eb0bb", "title" : "Guest Service Bell Assistant", "company" : "Constance Hospitality Management", "industry" : "Hospitality", "salary" : { "min" : 260000.0, "max" : 390000.0, "currency" : "MUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Guest Service Bell Assistant in Poste de Flacq, Mauritius, based on hospitality industry data for 2024-2025." }, "location" : "Constance Belle Mare Plage, Poste de Flacq, MU", "locations" : [ "Constance Belle Mare Plage", "Poste de Flacq", "MU" ], "timestamp" : "2026-06-15T00:42:42.603", "fingerprint" : "92bd6b7a41d499963e9555d0f0a3ad4e30ca4de60e506f542c1edb4218fefa38", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/ConstanceHospitalityManagement/744000131625394-guest-service-bell-assistant", "externalId" : "744000131625394", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Poste de Flacq", "country" : "Mauritius", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-20.1658729,57.7361541" } ], "locationText" : "Poste de Flacq, Mauritius", "employmentType" : "CONTRACT", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Time management", "Interpersonal skills" ], "hardSkillsList" : [ "Cleaning expertise", "Physical stamina", "Attention to detail" ], "hardSkills" : [ { "name" : "Cleaning expertise", "level" : "intermediate" }, { "name" : "Physical stamina", "level" : "intermediate" }, { "name" : "Attention to detail", "level" : "intermediate" } ], "majorSkills" : "Guest satisfaction, Restaurant reservations, Luggage delivery", "majorSkillsList" : [ "Guest satisfaction", "Restaurant reservations", "Luggage delivery" ], "coreResponsibilities" : "Report for duty, Observe company rules, Perform assigned duties, Inform management about guest arrival and departure, Assist other departments, Handle customer requests quickly and efficiently, Respond to guest problems, Follow up with guests, Set example in deportment, attitude and professionalism, Help guests with restaurant reservations, Arrange tours and excursions, Arrange car hire, Ensure beach towels stock, Monitor beach towels stock, Ensure lobby area is clean and neat, Ensure luggage room is clean and neat, Ensure departure lounge is clean and neat, Ensure entrance is clean and neat, Ensure furniture is clean and neat, Ensure equipment is clean and neat, Deliver luggage in a timely manner, Deliver message in a timely manner, Deliver parcel in a timely manner, Drive club car, Maintain club car, Be prudent with company funds, Be financially responsible, Meet budget guidelines, Adhere to company financial policies, Be aware of cost implications, Involve with recycling of paper materials, Report irregularities related to Limousine, Report irregularities related to club car, Ensure Limousine is clean and tidy, Comply with fire procedures, Comply with health procedures, Comply with safety procedures, Participate in training sessions, Report defects with equipment, Follow up on defects with equipment, Ensure fire entrances are clean and tidy, Ensure stairways are clean and tidy, Ensure fire entrances are assessable, Ensure stairways are assessable, Bring VIP guests to different places, Answer guest questions on site seeing tour, Be at disposal of the guest", "domainKnowledge" : "Island knowledge; Hotel facilities", "domainList" : [ "island-knowledge", "hotel-facilities" ], "domainSpecificKnowledge" : [ "Island knowledge", "Hotel facilities" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Continuous learning and growth", "problemSolvingSkills" : "Problem solving", "qualificationsBasic" : "1 year of experience in hotel industry, Proven experience working in top luxury resorts", "qualificationsPreferred" : "Experience working in remote island locations", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Constance Belle Mare Plage is one of the leading resorts in Mauritius, known for its vibrant team spirit, commitment to excellence, and authentic hospitality. Set on a stunning beach, we offer a dynamic work environment where passion, growth, and teamwork are at the heart of everything we do. Join us and be part of a company that values people and creates unforgettable experiences — for guests and team members alike. Duties and Responsibilities: Responsibilities and duties for this position shall include, but not limited to the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. 1. Guest Satisfaction: * To report for duty as per the rota, clean and tidy wearing the correct attire and name badge. * To observe all company rules and regulations as regards to attitude, behavior, health, safety and security. * To perform any others duties as may be assigned by the Senior Porter or de Chef Concierge. * To inform management about guest’s arrival and departure. * Assist other department when required. * To ensure all customers’ requests are handle quickly and efficiently. * To activate a quick response to a guest problem, and then follow up to ensure the guest is satisfied with the end result. * To at all time set an example within the department regarding deportment, attitude and professionalism. * Help guest with restaurant reservations outside and inside the resort. * Arrange tour / excursions for guest / car hire. * Ensure enough beach towels stock at lower reception and monitor it. * Ensure that lobby area, luggage room, departure lounge, entrance, furniture and equipment are always kept clean and neat at all times. * Deliver luggage, message, and parcel in a timely manner. * Drive, maintain club car according to hotel policy. 1. Administrative Performance: * To be prudent and financially responsible with company funds. When necessary ensure that budget guidelines are met and company financial policies adhered to. * To be aware of the cost implication of any decisions within the work place. * To be actively involved with the recycling of paper materials within the work place. * Report to FOM any irregularities related to Limousine and club car. * Ensure Limousine is clean and tidy at all time. 1. Environmental Awareness: * To comply with all company and local laws regarding, Fire, Health and safety procedure. * To participate in any training sessions of the aforementioned. * To report and follow up any defects with equipment within the work environment. * To ensure all fire entrances and stairways are clean tidy and assessable. 1. Excursions, restaurants, site seeing: * The Porter / Drivers will also be called to bring VIP guests to different places and do other duties such as: Restaurants, Excursions/Shopping, Site Seeing… * The Porter / Drivers should have a general knowledge of different places of the Island and have also a little knowledge of history. He should present all facilities of the hotels (Restaurant, Bar, Fitness). * The Porter / Drivers should be able to answer to the guest as maximum as possible on a site seeing tour. * The Porter / Driver should be fully at the disposability of the guest. ## Qualifications Qualification: * Middle or Secondary Education + Additional training or certificates in the relevant field. Experience: * A minimum of 1 year of experience in hotel industry. * Proven experience working in a top luxury resorts. * Experience working in remote island locations is a plus. Technical skills: * Cleaning expertise. * Physical stamina. * Attention to detail. * Time management. * Interpersonal skills. * Fluency in English and another language, written and verbal communication. * Knowledge of a third language is a plus. ## Additional Information WORK WITH CONSTANCE \uD83C\uDF3F Join a team where well-being, career development, and collaboration are at the heart of everything we do. * We believe in continuous learning and growth to help our teams achieve their full potential. * A strong family spirit is part of our identity, we support and care for one another. * We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group. * Our passion for luxury hospitality is reflected in every detail of the guest experience. * We are committed to environmental and societal contributions, integrating sustainability into everything we do. \uD83C\uDF3FWe want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service. \uD83C\uDF3F Be part of a company that values people, innovation, and excellence.", "summaryDescription" : "Guest Service Bell Assistant at Constance Hospitality Management. Skills: Guest satisfaction, Restaurant reservations, Luggage delivery. Report for duty. Observe company rules", "postedDate" : "2026-06-11T09:24:24.000", "createdAt" : "2026-06-12T05:51:19.063", "lastUpdated" : "2026-06-15T00:42:42.603", "ingestTimestamp" : "2026-06-12T05:51:19.063", "mongoId" : "6a2abd0974d8ee00a06eb0bb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Cleaning expertise", "Physical stamina", "Attention to detail", "Guest satisfaction", "Restaurant reservations", "Luggage delivery", "Time management", "Interpersonal skills", "Island knowledge", "Hotel facilities" ], "skillCount" : 10, "jobCategory" : "other", "jobSubcategory" : "Front Office", "dataQualityScore" : 1.0, "_score" : 626.056, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality" }, { "id" : "6a2c6f9774d8ee00a0925485", "title" : "Lead, Hospitality Services", "company" : "Rodeo FX", "industry" : "Motion Pictures And Film", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Lead Hospitality Services role in Montreal, Canada, adjusted for industry and seniority." }, "location" : "Montreal, QC, Canada", "locations" : [ "Montreal", "QC", "Canada" ], "certifications" : [ "Food hygiene/sanitation certification" ], "timestamp" : "2026-06-16T04:26:28.969", "fingerprint" : "e3f350fb532ec101a17b8bfcb322eff6991c58fdfc16b1b67866e705c6de3072", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/RodeoFX/744000131984400-lead-hospitality-services", "externalId" : "744000131984400", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Montreal", "state" : "Quebec", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "45.5031824,-73.5698065" } ], "locationText" : "Montreal, Quebec, Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Service mindset", "Priority management", "Execution rigor", "Budget tracking" ], "hardSkillsList" : [ "Inventory tracking", "Order management", "Supplier coordination", "Expense tracking", "Stock rotation", "Waste reduction" ], "softSkillsList" : [ "Discretion", "Autonomy" ], "hardSkills" : [ { "name" : "Inventory tracking", "level" : "intermediate" }, { "name" : "Order management", "level" : "intermediate" }, { "name" : "Supplier coordination", "level" : "intermediate" }, { "name" : "Expense tracking", "level" : "intermediate" }, { "name" : "Stock rotation", "level" : "intermediate" }, { "name" : "Waste reduction", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Discretion" }, { "name" : "Autonomy" } ], "majorSkills" : "Hospitality services, Studio operations, Client services, Event support", "majorSkillsList" : [ "Hospitality services", "Studio operations", "Client services", "Event support" ], "coreResponsibilities" : "Coordinate hospitality service requests, Prepare food platters, Prepare beverages, Prepare snacks, Provide coffee service, Provide meal service, Provide bar service, Provide white glove service, Follow up with restaurants, Follow up with caterers, Follow up with delivery services, Follow up with other suppliers, Pick up orders, Manage inventories of food, Manage inventories of beverages, Manage inventories of supplies, Manage inventories of materials, Plan required orders, Ensure stock rotation, Limit waste, Track expenses, Track receipts, Track orders, Provide professional experience, Provide warm experience, Provide welcoming experience, Ensure space preparation, Ensure space organization, Ensure space presentation, Maintain cleanliness, Maintain hygiene, Support discreet execution, Support efficient execution, Support professional execution, Collaborate with Culture team, Collaborate with Production team, Collaborate with Reception team, Collaborate with Facilities team, Collaborate with Housekeeping team, Flag issues related to spaces, Flag issues related to equipment, Flag issues related to inventories, Flag issues related to operational priorities, Maintain operational presence, Coordinate equipment maintenance, Coordinate equipment replacement, Maintain tracking tools, Maintain inventory lists, Maintain checklists, Maintain procedures, Maintain reference documents, Participate in event preparation, Participate in event setup, Participate in event execution, Provide operational support for events, Coordinate food-related needs for events, Deliver required service for events, Make recommendations to improve participant experience, Make recommendations to improve operational efficiency, Identify opportunities for improvement, Document best practices, Share recommendations for service quality, Share recommendations for service continuity", "teamCollaboration" : "Culture team; Production team; Reception team; Facilities team; Housekeeping team; International teams", "domainKnowledge" : "Hospitality services; Studio experience; Event coordination", "domainList" : [ "hospitality-services", "studio-experience", "event-coordination" ], "domainSpecificKnowledge" : [ "Hospitality services", "Studio experience", "Event coordination" ], "communicationSkills" : "Client communication; Guest communication; International communication", "documentationSkills" : "Maintain tracking tools; Maintain inventory lists; Maintain checklists; Maintain procedures; Maintain reference documents; Document best practices", "innovationCreativity" : "Identify opportunities for improvement; Make recommendations to improve", "problemSolvingSkills" : "Flag issues; Troubleshoot issues", "specialRequirements" : "Comfort traveling, Ability to perform basic budget tracking, Ability to handle materials, Ability to move equipment", "outcomesObjectives" : "Ensure welcoming studio experience; Ensure professional studio experience; Ensure seamless studio experience; Ensure smooth day-to-day operation; Support service quality; Support service continuity", "qualificationsBasic" : "Relevant experience in hospitality, Relevant experience in customer service, Relevant experience in event coordination, Relevant experience in office operations, Experience with procurement, Experience with inventory, Experience with vendor coordination, Valid driver’s license, Functional French/English bilingualism, Ability to handle materials, Ability to move equipment", "qualificationsPreferred" : "Food hygiene/sanitation certification, Barista service experience, Bar service experience, Experience in a studio environment, Experience in a production environment, Experience with inventory systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Repeatedly voted one of Montreal’s Top Employers and Employer of the Year for the 2022 Mercuriades Awards, Rodeo FX is a high-end creative company offering services in visual effects, advertising, animation, and experiential. Nominated for multiple Emmy® Awards for its work on the series Stranger Things season 4, Avatar: The Last Airbender and The Lord of The Rings: The Rings of Power, the independent, Oscar®-winning company boasts close to 800 artists crafting from studios in Montreal, Québec City, Toronto, Los Angeles and Paris. Rodeo FX is a creative partner to the world’s best storytellers including Netflix, HBO, Disney, Marvel, Amazon Studios, Warner Bros. and Sony, and has collaborated on ads for YouTube, NBC and Apple. Current projects include Dune: Prophecy, Silo Season 2 and Sonic 3. Recently released projects include The Rings of Power Season 2, Venom: The Last Dance, Taika Waitit's Time Bandits, and House of the Dragon Season 2. Work arrangement Full-time position, on-site 5 days/week at our Montreal studio. Primarily daytime hours, with flexibility required to support client visits, events and production needs (evenings and/or weekends as needed). The Lead, Hospitality Services reports to the Director, Culture and Studio Experience and contributes to the implementation and evolution of Rodeo FX’s hospitality vision by ensuring a welcoming, professional, and seamless studio experience for clients, guests, freelancers, artists, and employees. At the intersection of service, coordination, and studio operations, the person in this role ensures the smooth day-to-day operation of hospitality services and food management at the Montreal studio. They provide outstanding customer service and oversee the preparation of spaces, inventory tracking, orders, supplier coordination, as well as support for meetings, client visits, and internal events Key Responsibilities: Mastery of Craft * Coordinate requests related to hospitality services for clients, guests, freelancers, artists, and internal teams. * Prepare or coordinate food platters, beverages, snacks, and other items required for studio activities. * Provide service, including coffee, meals, and bar service, as well as “white glove” service for high-profile guests when required. * Follow up with restaurants, caterers, delivery services, and other suppliers, including picking up orders when required. * Manage inventories of food, beverages, supplies, and materials related to hospitality services. * Plan required orders, ensure stock rotation, and limit waste. * Track expenses, receipts, and orders according to internal processes and tools. Service Quality * Provide a professional, warm, and welcoming experience that is consistent with Rodeo FX’s high standards. * Ensure the preparation, organization, and presentation of hospitality-related spaces, while maintaining cleanliness, hygiene, and service with strong attention to detail. * Support discreet, efficient, and professional execution during studio activities. Operational Coordination * Collaborate with the Culture, Production, Reception, Facilities, and Housekeeping teams to ensure smooth execution of requests. * Quickly flag issues related to spaces, equipment, inventories, or operational priorities. * Maintain an operational presence in the studio’s various spaces as needed. * Coordinate, with the Facilities team, any required maintenance or replacement of equipment related to hospitality services. * Maintain simple tracking tools, such as inventory lists, checklists, procedures, or reference documents. Events and Studio Experience * Participate in the preparation, setup, and smooth execution of internal events, client events, and Culture initiatives by providing operational support, coordinating food-related needs, and delivering the required service according to the context and expected level of service. * Make recommendations to improve the participant experience and operational efficiency. Learn, Share, and Evolve * Identify opportunities for improvement, document best practices, and share recommendations that support service quality and continuity. ## Qualifications * Relevant experience in hospitality, customer service, event coordination, office operations, or a similar environment. * Excellent service mindset: professionalism, discretion, attention to detail, and ability to deliver under pressure. * Strong organization and autonomy: priority management, execution rigor, consistency, and initiative. * Experience with procurement, inventory, and vendor coordination (caterers, deliveries, services). * Valid driver’s license (Class 5) and comfort traveling as required for the role. * Ability to perform basic budget tracking and follow cost guidelines. * Functional French/English bilingualism (welcoming clients and guests). * Ability to handle materials and move equipment as needed, following safe handling practices and using available equipment / assistance as required. * Assets: food hygiene/sanitation certification (MAPAQ), barista or bar service experience, experience in a studio/production environment, experience with inventory systems. The person in this role will be required to collaborate daily with our teams located outside of Québec, notably in Los Angeles and Toronto, where the primary working language is English. They will also communicate regularly with international external stakeholders who are not French-speaking. Strong English proficiency is therefore essential to ensure smooth and effective communication in an international work environment, and to represent Rodeo FX’s creative and technical capabilities on a global scale. ## Additional Information * Full-time, Permanent Contract; * 5 paid sick/personal days; * 2 additional statutory holidays in the winter holidays; * Group Insurance, access to Dialogue online support and to an Employee Assistance Program (EAP); * RRSP with employer contribution; * Discounts on public transports, several spas, sports classes, art center, cafes, furniture and several other local businesses. Diversity : At Rodeo FX, diversity is a core value. We’re committed to creating an inclusive, equitable workplace where different perspectives are embraced. Every team member brings unique insight that strengthens our creativity, challenges our thinking, and helps us deliver better work. Rodeo FX may use AI-based tools to support certain steps of the recruitment process, such as interview transcription or preliminary application analysis. These tools may be operated by third-party providers, and data may be processed outside Quebec. These tools never replace human decision-making: all final hiring decisions are made by our recruitment team and hiring managers. To learn more about how we protect your personal information and your rights, please consult our Privacy Policy.", "summaryDescription" : "Lead, Hospitality Services at Rodeo FX. Skills: Hospitality services, Studio operations, Client services, Event support. Coordinate hospitality service requests. Prepare food platters", "postedDate" : "2026-06-12T20:28:49.000", "createdAt" : "2026-06-14T19:03:39.928", "lastUpdated" : "2026-06-16T04:26:28.969", "ingestTimestamp" : "2026-06-14T19:03:39.928", "mongoId" : "6a2c6f9774d8ee00a0925485", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Inventory tracking", "Order management", "Supplier coordination", "Expense tracking", "Stock rotation", "Waste reduction", "Discretion", "Autonomy", "Hospitality services", "Studio operations", "Client services", "Event support", "Service mindset", "Priority management", "Execution rigor", "Budget tracking", "Studio experience", "Event coordination", "Food hygiene/sanitation certification" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 624.55273, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a304f95f292fd229cee8d1a", "title" : "IT Support Engineer", "company" : "Symmetry I. T.", "industry" : "Information Technology And Services", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for IT Support Engineer in Miami Beach, adjusted for mid-seniority in the technology industry." }, "location" : "Miami Beach, FL, United States", "locations" : [ "Miami Beach", "FL", "United States" ], "timestamp" : "2026-06-16T08:43:32.812", "fingerprint" : "710defec8e9e3c3b113e34447e23d2aaaab2eb67d0583d7bb7e2ef0224f7621e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SymmetryIT/744000132268349-it-support-engineer", "externalId" : "744000132268349", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Miami Beach", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.7929198,-80.1353006" } ], "locationText" : "Miami Beach, Florida, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Windows 11, Windows Server 2016, Windows Server 2019, VMware, DHCP, DNS, Active Directory, Microsoft 365, Exchange Online, SharePoint, Teams, Opera PMS, VingCard, Micros Simphony", "professionalSkills" : [ "System maintenance", "Network troubleshooting", "User account management", "Malware remediation", "Hardware repair", "Documentation maintenance" ], "hardSkillsList" : [ "Desktop support", "Server support", "Network support", "Wireless network support", "User account administration", "Malware remediation", "Hardware repair", "Ticket management" ], "hardSkills" : [ { "name" : "Desktop support", "level" : "intermediate" }, { "name" : "Server support", "level" : "intermediate" }, { "name" : "Network support", "level" : "intermediate" }, { "name" : "Wireless network support", "level" : "intermediate" }, { "name" : "User account administration", "level" : "intermediate" }, { "name" : "Malware remediation", "level" : "intermediate" }, { "name" : "Hardware repair", "level" : "intermediate" }, { "name" : "Ticket management", "level" : "intermediate" } ], "majorSkills" : "IT support, Windows Server, Network troubleshooting, Hospitality systems", "majorSkillsList" : [ "IT support", "Windows Server", "Network troubleshooting", "Hospitality systems" ], "coreResponsibilities" : "Provide desktop support, Maintain workstations, Maintain servers, Maintain network infrastructure, Maintain hospitality systems, Maintain user accounts, Install software, Troubleshoot workstations, Optimize workstation performance, Support Windows Server environments, Maintain Windows Server environments, Assist with VMware tasks, Perform basic VMware maintenance, Troubleshoot networking issues, Support wireless networks, Configure wireless access points, Monitor wireless networks, Administer wireless controllers, Create user accounts, Modify user accounts, Disable user accounts, Support Microsoft 365 services, Support hospitality systems, Perform malware remediation, Remediate threats, Maintain system security, Repair hardware, Upgrade hardware, Install peripherals, Work tickets efficiently, Maintain documentation, Complete project tasks, Communicate professionally, Provide written updates, Provide written explanations, Interact with hotel personnel, Interact with guests, Coordinate with vendors, Coordinate with service providers, Coordinate with onsite personnel, Lift equipment", "teamCollaboration" : "Staff and leadership; Hotel personnel and guests; Vendors and service providers", "projectManagementSkills" : [ "Project tasks" ], "domainKnowledge" : "Hotel technologies", "domainList" : [ "hotel-technologies" ], "domainSpecificKnowledge" : [ "Hotel technologies" ], "toolProficiency" : [ "Ticketing system" ], "communicationSkills" : "Written updates; Verbal communication; Written communication", "documentationSkills" : "Accurate documentation", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "On-call rotation, After-hours emergencies, Weekend emergencies, Lift equipment up to 40 lbs", "qualificationsBasic" : "Troubleshooting Microsoft Windows 11, Installation Microsoft Windows 11, Basic VMware knowledge, Windows Server 2016/2019 experience, LAN/WAN networking understanding, Wireless systems understanding, Active Directory administration knowledge, Ticketing systems experience, Ability to complete project tasks, Attention to detail, Ability to lift 40 lbs", "qualificationsPreferred" : "Microsoft 365 administration experience, Opera PMS experience, VingCard experience, Micros Simphony experience, Relationship-building skills, Four years technical experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Symmetry IT is a leading provider of managed services, proudly serving businesses across Florida and Texas. We specialize in delivering custom IT support and security solutions tailored to meet the unique needs of our clients. With a commitment to innovation and excellence, we empower businesses to operate securely and efficiently. At Symmetry IT, we offer a fun and dynamic work environment where mentorship and professional growth are at the core of our culture. Join us and be part of a team that values collaboration, learning, and making a difference. We are seeking an experienced IT Support Technician to provide onsite technical support for hotel operations. This role is responsible for maintaining workstations, servers, network infrastructure, hospitality systems, and user accounts while ensuring a high level of service to staff, management, and vendors. The ideal candidate is reliable, communicates clearly in writing and verbally, and can manage both daily support tasks and assigned project work. This position is onsite during normal business hours with participation in an on-call rotation for after-hours and weekend emergencies. Responsibilities * Provide desktop and workstation support for Windows 11 devices, including software installation, troubleshooting, and performance optimization. * Support and maintain Windows Server 2016/2019 environments. * Assist with VMware virtualization tasks and basic host/server maintenance. * Troubleshoot networking issues including switches, firewalls, DHCP, DNS, and connectivity problems. * Support wireless networks, including access point configuration, monitoring, and basic controller administration. * Manage Active Directory tasks such as creating, modifying, and disabling user accounts. * Provide support for Microsoft 365 services including Exchange Online, SharePoint, Teams, and authentication issues. * Support hospitality systems including Opera PMS, VingCard access control, Micros Simphony POS, and other hotel technologies. * Perform malware/threat remediation and maintain system security best practices. * Handle hardware repair, upgrades, and peripheral installations. * Work tickets efficiently within the company’s ticketing system and maintain accurate documentation. * Complete assigned project tasks according to deadlines and quality standards. * Communicate professionally with staff and leadership, providing clear written updates and explanations. * Interact with hotel personnel and guests in a courteous and service-focused manner. * Coordinate with vendors, service providers, and onsite personnel as needed. * Lift equipment up to 40 lbs. as part of routine IT duties. * Participate in an after-hours and weekend on-call rotation for urgent issues. ## Qualifications * Troubleshooting and installation experience with Microsoft Windows 11. * Basic VMware knowledge. * Experience with Windows Server 2016/2019. * Understanding of LAN/WAN networking and wireless systems. * Knowledge of Active Directory administration. * Experience with ticketing systems. * Strong written and verbal communication abilities. * Excellent customer service and interpersonal skills. * Ability to complete project tasks on time with attention to detail. * Ability to lift 40 lbs. or more. * Must work onsite during regular business hours and participate in on-call rotation. Desired Skills * Experience administering Microsoft 365 (Exchange, SharePoint, Teams, security settings). * Experience with hotel technologies including Opera PMS, VingCard, and Micros Simphony. * Strong relationship-building skills with staff, management, and vendors. * Four years of technical experience. ## Additional Information * Schedule : Monday–Friday, normal business hours EST. On Call Afterhours", "summaryDescription" : "IT Support Engineer at Symmetry I. T.. Skills: IT support, Windows Server, Network troubleshooting, Hospitality systems. Provide desktop support. 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