Free Association Live
Hospitality
Sr.Manager,Events&Programming,Hospitality&GuestExperience
“Sr. Manager, Events & Programming, Hospitality & Guest Experience at Free Association Live. Skills: Event sales, Programming, Client relations. Oversee private event bookings. Handle day to day leads”
Industry & Context.
Nights availability, Weekends availability, Holidays availability, Standing, Walking, Light lifting, Navigating stairs
What They're Looking For.
Must Have
5+ years experience as Event Manager, Event booking and planning from start to finish, Handle event leads and inquiries, Conduct site visits, Handle contracting and deposit payments, Oversee event set up and execution, Maintain rolodex of contacts, Prospect new business, Attend industry events, Network and bring in new clients, Conceptualize and ideate programming, Create BEOs and contracts, Answer event leads, Handle contracts and deposit execution, Ensure event operations have information, Take ownership of prospecting plan, Identify key growth areas, Create initiatives plan, Understand Tripleseat booking platform, Keep Tripleseat updated, Provide training on Tripleseat, Financial literacy of events, Generate monthly revenue reports, Generate bi weekly forecast reports, Ensure events are scrubbed, Assist operations with financial questions, Understand NYFW, Understand Frieze Art Week, Understand Tech Week, Follow insurance obligations, Follow legal obligations, Follow health obligations, Follow safety obligations, Post event follow up with client, Provide final receipt, Answer last payment questions, Train on Spectrix, Understand Spectrix, Capitalize on group event sales, Generate reports, Write briefs, Carry out admin tasks, Customer-service orientated, Excellent organizational skills, Stays calm when pressure hits, Evening availability required, Weekend availability required, Holiday availability required, Extended periods of standing, Extended periods of walking, Light lifting, Navigating stairs
Nice to Have
Experience with programming and cultural management is a plus, Interest in entertainment and performing arts industry, Past work experience is a bonus
What You'll Do.
Oversee private event bookings
Handle day to day leads
Handle deposit payments
Oversee event execution
Maintain rolodex of contacts
Prospect new business
Attend industry events
Network to bring clients
Conceptualize programming ideas
Handle deposit execution
Ensure operations have information
Take ownership of prospecting plan
Drive private event business
Identify key growth areas
Create initiatives plan
Keep Tripleseat updated
Provide training on Tripleseat
Generate monthly revenue reports
Generate bi weekly forecast reports
Ensure events are scrubbed
Assist operations with financial questions
Follow insurance obligations
Follow legal obligations
Follow health obligations
Follow safety obligations
Follow up with client
Provide final receipt
Answer last payment questions
Capitalize on group event sales
Carry out admin tasks
How You'll Work.
Team & Collaboration
Internal operations team; Food & Beverage team; Building Operations team; Security team; Production team; Marketing team; Technology teams
Communication Scope
Client communication
Process & Methodology
Project management
Applying for this Sr. Manager, Events & Programming, Hospitality & Guest Experience role?
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