Free Association Live

Hospitality

Sr.Manager,Events&Programming,Hospitality&GuestExperience

$75–85k New York, New York, United States FULL TIME
The Brief

“Sr. Manager, Events & Programming, Hospitality & Guest Experience at Free Association Live. Skills: Event sales, Programming, Client relations. Oversee private event bookings. Handle day to day leads”

Industry & Context.

Hospitality
Eligibility Requirements

Nights availability, Weekends availability, Holidays availability, Standing, Walking, Light lifting, Navigating stairs

What They're Looking For.

Must Have

5+ years experience as Event Manager, Event booking and planning from start to finish, Handle event leads and inquiries, Conduct site visits, Handle contracting and deposit payments, Oversee event set up and execution, Maintain rolodex of contacts, Prospect new business, Attend industry events, Network and bring in new clients, Conceptualize and ideate programming, Create BEOs and contracts, Answer event leads, Handle contracts and deposit execution, Ensure event operations have information, Take ownership of prospecting plan, Identify key growth areas, Create initiatives plan, Understand Tripleseat booking platform, Keep Tripleseat updated, Provide training on Tripleseat, Financial literacy of events, Generate monthly revenue reports, Generate bi weekly forecast reports, Ensure events are scrubbed, Assist operations with financial questions, Understand NYFW, Understand Frieze Art Week, Understand Tech Week, Follow insurance obligations, Follow legal obligations, Follow health obligations, Follow safety obligations, Post event follow up with client, Provide final receipt, Answer last payment questions, Train on Spectrix, Understand Spectrix, Capitalize on group event sales, Generate reports, Write briefs, Carry out admin tasks, Customer-service orientated, Excellent organizational skills, Stays calm when pressure hits, Evening availability required, Weekend availability required, Holiday availability required, Extended periods of standing, Extended periods of walking, Light lifting, Navigating stairs

Nice to Have

Experience with programming and cultural management is a plus, Interest in entertainment and performing arts industry, Past work experience is a bonus

What You'll Do.

Oversee private event bookings

Handle day to day leads

Handle deposit payments

Oversee event execution

Maintain rolodex of contacts

Prospect new business

Attend industry events

Network to bring clients

Conceptualize programming ideas

Handle deposit execution

Ensure operations have information

Take ownership of prospecting plan

Drive private event business

Identify key growth areas

Create initiatives plan

Keep Tripleseat updated

Provide training on Tripleseat

Generate monthly revenue reports

Generate bi weekly forecast reports

Ensure events are scrubbed

Assist operations with financial questions

Follow insurance obligations

Follow legal obligations

Follow health obligations

Follow safety obligations

Follow up with client

Provide final receipt

Answer last payment questions

Capitalize on group event sales

Carry out admin tasks

How You'll Work.

Team & Collaboration

Internal operations team; Food & Beverage team; Building Operations team; Security team; Production team; Marketing team; Technology teams

Communication Scope

Client communication

Process & Methodology

Project management

Free ATS check

Applying for this Sr. Manager, Events & Programming, Hospitality & Guest Experience role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Greenhouse

  • Create a Greenhouse profile before applying — it saves time across multiple applications.
  • Upload your resume as a PDF; the parser handles it better than Word.
  • Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
  • Enable email notifications to track application status in real time.

ANONYMOUS · UNFILTERED

What do employees actually say about Free Association Live?

Real rants from real employees. Read before you apply.

Read Company Rants →