{ "count" : 50464, "data" : [ { "id" : "6a2c6d0674d8ee00a091ccc7", "title" : "Senior Paraplanner – Technical & Advice Support", "company" : "Focus Partners Australia", "location" : "Melbourne, Victoria, Australia", "locations" : [ "Melbourne", "Victoria", "Australia", "Sydney", "New South Wales", "Australia" ], "timestamp" : "2026-06-15T09:59:32.235", "fingerprint" : "44859443b2a232fdf0ea43b6a83781f3971029bfeb2efdb000853fff17e0c231", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/focuspartnersaustralia/jobs/5996558004", "externalId" : "5996558004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Melbourne", "state" : "Victoria", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Melbourne, Victoria, Australia", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Advanced strategies involving superannuation, SMSFs, investments, taxation and retirement planning." ], "hardSkillsList" : [ "Superannuation", "SMSFs", "Investments", "Taxation", "Retirement Planning" ], "softSkillsList" : [ "Judgement, Technical Insight, End-to-end Ownership" ], "hardSkills" : [ { "name" : "Superannuation", "level" : "intermediate" }, { "name" : "SMSFs", "level" : "intermediate" }, { "name" : "Investments", "level" : "intermediate" }, { "name" : "Taxation", "level" : "intermediate" }, { "name" : "Retirement Planning", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Judgement, Technical Insight, End-to-end Ownership" } ], "majorSkills" : "Paraplanning, Financial Advice, Risk Management", "majorSkillsList" : [ "Paraplanning, Financial Advice, Risk Management" ], "coreResponsibilities" : "The Senior Paraplanner will serve as a technical partner to financial advisers, supporting strategy development, drafting advice documents, and ensuring advice quality and risk management. This role involves working with advanced strategies in superannuation, SMSFs, investments, taxation, and retirement planning, requiring strong technical insight and ownership of advice delivery.", "teamCollaboration" : "Work collaboratively as a team so we can deliver superior outcomes.", "communicationSkills" : "Advice Document Drafting", "documentationSkills" : "Advice Documents", "continuousLearning" : "continuous improvement", "problemSolvingSkills" : "Strategy Development", "outcomesObjectives" : "deliver superior outcomes", "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Summary Reporting to the Chief Operating Officer, you will act as a trusted technical partner to advisers nationally — supporting comprehensive strategy development, drafting high-quality advice documents, and contributing to advice quality, risk management and continuous improvement. You will work across advanced strategies involving superannuation, SMSFs, investments, taxation and retirement planning, and will be relied upon for judgement, technical insight and end‑to‑end ownership of advice delivery. For the right person, this role offers meaningful scope, variety, and influence — without stepping into a client‑owning adviser position. Primary Responsibilities Paraplanning offer objective, considered advice based on market-leading research; and work collaboratively as a team so we can deliver superior outcomes. This is our point of difference: a completely new experience in wealth management. #LI-SF1 About Focus Partners Australia  Focus Partners Australia is part of Focus Financial Partners, a leading financial services firm based in the United States, comprised of wealth management, family office, and business management services. Focus Partners Australia offers integrated capabilities in investment and portfolio management, accounting, lending, insurance and related services from its offices in Sydney, Melbourne, Brisbane and the Gold Coast. Guided by a client-first ethos, we leverage the global expertise, platforms and capital strength of Focus Financial Partners to deliver holistic, fiduciary guidance across strategic planning, portfolio management, insurance, credit and tax. By fusing local insight with world-class resources, Focus Partners Australia helps its clients protect, grow, and transition their wealth at every life stage. Discover more about Focus Partners Australia at focuspa.com.au/ or LinkedIn.", "summaryDescription" : "Senior Paraplanner – Technical & Advice Support at Focus Partners Australia. Skills: Paraplanning, Financial Advice, Risk Management. The Senior Paraplanner will serve as a technical partner to financial advisers, supporting strategy development, drafting advice documents, and ensuring advice quality and risk management. 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Mifflinburg, Pennsylvania, United States; Selinsgrove, Pennsylvania, United States; Beavertown, Pennsylvania, United States", "employmentType" : "CONTRACT", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "softSkillsList" : [ "Problem-solving" ], "softSkills" : [ { "name" : "Problem-solving" } ], "majorSkills" : "Deployment execution, In-store support, Training reinforcement, Operational excellence", "majorSkillsList" : [ "Deployment execution", "In-store support", "Training reinforcement", "Operational excellence" ], "coreResponsibilities" : "Support end-to-end testing of Caper Carts, Assist with cart setup, staging, and validation, Execute key in-store tasks, Provide on-site support during launch, Troubleshoot issues in real time, Assist customers with Caper Cart usage, Assist store teams with Caper Cart usage, Reinforce best practices, Reinforce training with store associates, Ensure store teams are confident in core workflows, Assist with “train-the-trainer” execution, Maintain cart readiness, Identify and escalate issues, Provide feedback on store performance, Provide feedback on opportunities for improvement, Partner with Implementation Managers, Partner with Ops Leads, Support communication between store teams and internal stakeholders, Adapt to evolving deployment strategies, Support continuous improvement efforts", "teamCollaboration" : "Cross-functional collaboration; Store teams; Internal stakeholders; Implementation Managers; Ops Leads", "domainKnowledge" : "Grocery industry; Retail technology", "domainList" : [ "grocery-industry", "retail-technology" ], "domainSpecificKnowledge" : [ "Grocery industry", "Retail technology" ], "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "In-market travel, Out-of-market travel", "outcomesObjectives" : "Ensure carts are fully functional; Ensure launches are set up for success; Drive early adoption; Ensure smooth customer experience", "qualificationsBasic" : "Hands-on, Detail-oriented, Comfortable working independently, Enjoy working directly with store teams and customers, Take ownership of work, Experience in retail, field operations, or customer-facing roles, Communication and problem-solving skills, Ability to work independently in a fast-paced, in-store environment, Comfortable with light technical troubleshooting, Learning new tools, Ability to travel in-market (within 2.5 hours) regularly, Flexibility to travel out-of-market (within U.S.) up to 40% of the time", "qualificationsPreferred" : "Experience supporting retail technology, Experience in-store deployments, Familiarity with training store teams, Familiarity with onboarding store teams, Prior experience in contractor roles, Prior experience in field-based roles", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart is seeking a reliable and execution-focused On-the-Ground Specialist to support Caper Cart deployments across retail partners. This role is critical in enabling scalable, high-quality launches by providing in-store support for testing, training reinforcement, and launch execution. The On-the-Ground Specialist Specialist works closely with Implementation and Operations teams to ensure carts are fully functional, store teams are supported, and launches are set up for success. This role is designed to provide local, in-market support for deployment execution, complementing the Implementation team’s focus on site visits and training. About the Job In-Store Execution Support Support end-to-end testing of Caper Carts to ensure full functionality ahead of launch Assist with cart setup, staging, and validation to ensure readiness for customer use Execute key in-store tasks aligned to deployment timelines and checklists Launch & Post-Launch Support Provide on-site support during launch to troubleshoot issues in real time Assist customers and store teams with Caper Cart usage as needed Reinforce best practices to drive early adoption and smooth customer experience Training Reinforcement Support Implementation team by reinforcing training with store associates Help ensure store teams are confident in core workflows (checkout flow, cart usage, troubleshooting basics) Assist with “train-the-trainer” execution where applicable Operational Excellence Maintain cart readiness, including charging, cleanliness, and proper placement Identify and escalate issues related to hardware, software, or store operations Provide feedback to Implementation and Operations teams on store performance and opportunities for improvement Cross-Functional Collaboration Partner with Implementation Managers and Ops Leads to execute deployment plans Support communication between store teams and internal stakeholders during launch, including across multiple deployment locations as needed. Adapt to evolving deployment strategies and support continuous improvement efforts About You Minimum Qualifications You are hands-on, detail-oriented, and thrive in fast-paced environments You are comfortable working independently while staying aligned with a broader team You enjoy working directly with store teams and customers to solve problems You take ownership of your work and contribute to successful, high-quality launches Experience in retail, field operations, or customer-facing roles Strong communication and problem-solving skills Ability to work independently in a fast-paced, in-store environment Comfortable with light technical troubleshooting and learning new tools Ability to travel in-market (within 2.5 hours) regularly Flexibility to travel out-of market (within U.S.) up to 40% of the time Preferred Qualifications Experience supporting retail technology or in-store deployments Familiarity with training or onboarding store teams Prior experience in contractor or field-based roles Hourly Rate - $40-$46/hour", "summaryDescription" : "On-the-Ground Specialist (Contractor) at Instacart. Skills: Deployment execution, In-store support, Training reinforcement, Operational excellence. Support end-to-end testing of Caper Carts. Assist with cart setup, staging, and validation", "postedDate" : "2026-06-15T23:19:17.193", "createdAt" : "2026-06-15T23:19:17.193", "lastUpdated" : "2026-06-16T09:22:05.941", "ingestTimestamp" : "2026-06-15T23:19:17.193", "mongoId" : "6a3056e0f292fd229cf301f2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 83200, "salaryAnnualMax" : 95680, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Problem-solving", "Deployment execution", "In-store support", "Training reinforcement", "Operational excellence", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Grocery industry", "Retail technology" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 552.1101, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306e5ff292fd229cfde988", "title" : "IT Administrator (Contractor)", "company" : "Forma", "industry" : "IT", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for IT Administrator roles in Bulgaria, adjusted for mid-seniority and the SaaS industry." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T10:19:53.450", "fingerprint" : "71a984ea0392baa86e480b7559e65ec7c7a0056ed16d31d35d52c0e48afaacaa", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/forma/d60eb06d-85ab-47b0-8c4a-45a4822ed001/application", "externalId" : "d60eb06d-85ab-47b0-8c4a-45a4822ed001", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "CONTRACT", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT FORMA The employee benefits landscape needs a reset. Companies invest millions annually in benefits that employees neither value nor use regularly. Forma, founded in 2017, set out to challenge this one-size-fits-all approach. Forma's global lifestyle benefits platform enables companies to offer competitive packages while reducing costs and inefficiencies. While giving employees more choice and flexibility in spending their benefit allowances, the Forma platform saves HR, total rewards, and benefits professionals countless hours they would have spent managing and supporting multiple point solutions. With Forma, companies can choose from a suite of products, including Lifestyle Spending Accounts, Health Savings Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more. These products allow companies to design and deliver customized benefits programs through a single platform. Employees can then spend account funds in three ways: The Forma Store, The Forma Visa Card, or claim reimbursement. Forma has helped hundreds of renowned companies, including Stripe, UKG, lululemon, and Tripadvisor, to design equitable, scalable, and flexible benefits programs for nearly 1 million employees worldwide. Forma is backed by Emergence Capital and Ribbit Capital. We have received numerous awards for our exponential growth, innovation, and as a \"Great Place to Work.\" ABOUT THE ROLE This is a part-time contractor role starting at about 24 hours per week, with the potential to become 40 hours per week in the future. As an IT Administrator at Forma, you will provide day-to-day IT support for employees and contractors, ensuring reliable access to devices, applications, and business systems while delivering an exceptional end-user experience. YOU WILL - Resolve Tier 1 and Tier 2 support requests efficiently, maintaining employee productivity through timely, customer-focused technical support. - Execute onboarding, offboarding, and access management in Okta: provision, modify, and deprovision SSO/SCIM access following least-privilege practices. - Administer the Mac fleet in Kandji, managing enrollment, configuration profiles, patching, and device compliance against security baselines. - Triage Okta authentication and MFA issues, including factor resets and account recovery within established verification procedures. - Maintain IT asset inventory and lifecycle (procurement, tracking, secure wipe, and retirement) with audit-ready records. - Adhere to security and compliance processes, and support audit evidence collection for SOC 2, ISO 27001, and HIPAA (onboarding/offboarding tickets, access logs, asset records). - Escalate complex issues appropriately while maintaining thorough documentation, runbooks, and self-service knowledge base articles. PREFERRED SKILLS - 2+ years of IT and troubleshooting experience - Experience with MacOS Administration, SaaS Administration, and Identity & Access Management (SSO, SCIM provisioning, MFA policies, user lifecycle). - Experience with customer focused communication and problem solving - Adept at documentation & process adherence - Excellent time management & prioritization skill - Comfort with scripting/automation (Bash, Python, or similar) and exposure to compliance frameworks (SOC 2, ISO 27001, HIPAA). BENEFITS AND PERKS - Remote-first working environment - Work computer At Forma, we value diversity, and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Duties and responsibilities may not all be covered in the description, or may change over time at the discretion of Forma. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Forma, we welcome diverse perspectives, and people who think rigorously / aren't afraid to challenge assumptions. Join us!", "summaryDescription" : "IT Administrator (Contractor) at Forma", "createdAt" : "2026-06-16T00:30:00.193", "lastUpdated" : "2026-06-16T10:19:53.450", "ingestTimestamp" : "2026-06-16T00:30:00.193", "mongoId" : "6a306e5ff292fd229cfde988", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 550.8193, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306719f292fd229cfb933a", "title" : "General Contractor", "company" : "Jukebox Health", "industry" : "Real Estate", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on 2024-2025 market data for a Mid-level General Contractor in Las Vegas, United States, within the Healthcare industry." }, "location" : "Onsite", "locations" : [ "Onsite" ], "timestamp" : "2026-06-16T11:04:53.627", "fingerprint" : "dcd577ce3d125186c21e82f5948d16e105baa03a6f6c1916de8e52d9701eec04", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/jukeboxhealth/jobs/4286114009", "externalId" : "4286114009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Las Vegas", "state" : "Nevada", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1674263,-115.1484131" } ], "locationText" : "Las Vegas, Nevada, United States", "professionalSkills" : [ "Home modifications", "Accessibility projects" ], "hardSkillsList" : [ "Project bidding", "Cost estimation" ], "hardSkills" : [ { "name" : "Project bidding", "level" : "intermediate" }, { "name" : "Cost estimation", "level" : "intermediate" } ], "majorSkills" : "Home modifications, Project bidding", "majorSkillsList" : [ "Home modifications", "Project bidding" ], "coreResponsibilities" : "Assess project scopes, Create detailed bids, Communicate professionally with clients, Communicate professionally with caregivers, Communicate professionally with Jukebox Health representatives, Complete high-quality home modifications, Install grab bars and rails, Perform walk-in shower modifications, Perform bathroom modifications, Install ramps, Install stairlifts, Widen doorways, Ensure compliance with state building codes, Ensure compliance with local building codes, Ensure compliance with ADA guidelines, Maintain professionalism, Maintain reliability, Maintain efficiency, Complete projects on schedule", "domainKnowledge" : "Home accessibility; Building codes; ADA compliance", "domainList" : [ "home-accessibility", "building-codes", "ada-compliance" ], "domainSpecificKnowledge" : [ "Home accessibility", "Building codes", "ADA compliance" ], "communicationSkills" : "Professional communication", "documentationSkills" : "Itemized bids", "specialRequirements" : "Reliable transportation, Own tools/equipment", "outcomesObjectives" : "Complete projects on schedule", "qualificationsBasic" : "Licensed and Insured, Experience in home modifications, Ability to create clear, itemized bids, Understand project costs, Reliable transportation, Own tools/equipment, Ability to work independently, Maintain high-quality workmanship", "qualificationsPreferred" : "Familiarity with ADA compliance, Familiarity with accessibility standards", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Jukebox Health, our mission is to empower everyone to live safer, healthier, more independent lives at home. We partner with health plans to make homes safer and more accessible for older adults and high-needs populations. We achieve this by combining technology with networks of clinicians, suppliers, and installers to deliver personalized home modifications and environmental supports nationwide. Founded by experienced entrepreneurs, Jukebox Health is a fast growing healthcare services company backed by top venture capital firms like Valtruis and The Home Depot. Key Responsibilities Assess project scopes and create detailed, itemized bids based on home modification needs. Communicate professionally with clients, caregivers, and Jukebox Health representatives. Complete high-quality home modifications, including but not limited to: Grab bar and rail installations Walk-in shower and bathroom modifications Ramps and stairlifts Widening doorways Ensure compliance with state and local building codes and ADA guidelines when applicable. Maintain professionalism, reliability, and efficiency in completing projects on schedule. Skills, Knowledge and Expertise Licensed and Insured Experience in home modifications or accessibility projects Ability to create clear, itemized bids and understand project costs Strong communication and organizational skills Reliable transportation and own tools/equipment Ability to work independently and maintain high-quality workmanship Familiarity with ADA compliance and accessibility standards (preferred)", "summaryDescription" : "General Contractor at Jukebox Health. Skills: Home modifications, Project bidding. Assess project scopes. Create detailed bids", "postedDate" : "2026-06-15T23:27:25.507", "createdAt" : "2026-06-15T23:27:25.507", "lastUpdated" : "2026-06-16T11:04:53.627", "ingestTimestamp" : "2026-06-15T23:27:25.507", "mongoId" : "6a306719f292fd229cfb933a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Project bidding", "Cost estimation", "Home modifications", "Accessibility projects", "Home accessibility", "Building codes", "ADA compliance" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 549.2417, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a306719f292fd229cfb931e", "title" : "General Contractor", "company" : "Jukebox Health", "industry" : "Real Estate", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on 2024-2025 market data for a Mid-level General Contractor in Las Vegas, United States, within the Healthcare industry." }, "location" : "Onsite", "locations" : [ "Onsite" ], "timestamp" : "2026-06-16T08:38:43.659", "fingerprint" : "2452d7b4de46ce13f272671e445d2c18b7d7a888e112b3350801ffecdd5ff667", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/jukeboxhealth/jobs/4286115009", "externalId" : "4286115009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Las Vegas", "state" : "Nevada", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1674263,-115.1484131" } ], "locationText" : "Las Vegas, Nevada, United States", "professionalSkills" : [ "Home modifications", "Accessibility projects" ], "hardSkillsList" : [ "Cost estimation", "Bidding" ], "hardSkills" : [ { "name" : "Cost estimation", "level" : "intermediate" }, { "name" : "Bidding", "level" : "intermediate" } ], "majorSkills" : "Home modifications, Accessibility projects, Bidding", "majorSkillsList" : [ "Home modifications", "Accessibility projects", "Bidding" ], "coreResponsibilities" : "Assess project scopes, Create detailed, itemized bids, Communicate professionally with clients, Communicate professionally with caregivers, Communicate professionally with Jukebox Health representatives, Complete high-quality home modifications, Install grab bars and rails, Modify walk-in showers, Modify bathrooms, Install ramps, Install stairlifts, Widen doorways, Ensure compliance with state building codes, Ensure compliance with local building codes, Ensure compliance with ADA guidelines", "domainKnowledge" : "Building codes; ADA compliance; Accessibility standards", "domainList" : [ "building-codes", "ada-compliance", "accessibility-standards" ], "domainSpecificKnowledge" : [ "Building codes", "ADA compliance", "Accessibility standards" ], "communicationSkills" : "Professional communication", "documentationSkills" : "Itemized bids", "specialRequirements" : "Reliable transportation, Own tools/equipment", "outcomesObjectives" : "Complete projects on schedule", "qualificationsBasic" : "Licensed and Insured, Experience in home modifications, Ability to create clear, itemized bids, Understand project costs, Reliable transportation, Own tools/equipment, Ability to work independently, Maintain high-quality workmanship", "qualificationsPreferred" : "Familiarity with ADA compliance, Familiarity with accessibility standards", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Jukebox Health, our mission is to empower everyone to live safer, healthier, more independent lives at home. We partner with health plans to make homes safer and more accessible for older adults and high-needs populations. We achieve this by combining technology with networks of clinicians, suppliers, and installers to deliver personalized home modifications and environmental supports nationwide. Founded by experienced entrepreneurs, Jukebox Health is a fast growing healthcare services company backed by top venture capital firms like Valtruis and The Home Depot. Key Responsibilities Assess project scopes and create detailed, itemized bids based on home modification needs. Communicate professionally with clients, caregivers, and Jukebox Health representatives. Complete high-quality home modifications, including but not limited to: Grab bar and rail installations Walk-in shower and bathroom modifications Ramps and stairlifts Widening doorways Ensure compliance with state and local building codes and ADA guidelines when applicable. Maintain professionalism, reliability, and efficiency in completing projects on schedule. Skills, Knowledge and Expertise Licensed and Insured Experience in home modifications or accessibility projects Ability to create clear, itemized bids and understand project costs Strong communication and organizational skills Reliable transportation and own tools/equipment Ability to work independently and maintain high-quality workmanship Familiarity with ADA compliance and accessibility standards (preferred)", "summaryDescription" : "General Contractor at Jukebox Health. Skills: Home modifications, Accessibility projects, Bidding. Assess project scopes. Create detailed, itemized bids", "postedDate" : "2026-06-15T23:29:17.061", "createdAt" : "2026-06-15T23:29:17.061", "lastUpdated" : "2026-06-16T08:38:43.659", "ingestTimestamp" : "2026-06-15T23:29:17.061", "mongoId" : "6a306719f292fd229cfb931e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Cost estimation", "Bidding", "Home modifications", "Accessibility projects", "Building codes", "ADA compliance", "Accessibility standards" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 548.16516, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a3058bdf292fd229cf43fb0", "title" : "EHR and Billing Support Specialist", "company" : "Sourcefit", "industry" : "Healthcare", "salary" : { "min" : 600000.0, "max" : 900000.0, "currency" : "PHP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level EHR and Billing Support Specialist in Quezon City, Philippines, adjusted for the healthcare industry." }, "location" : "Bridgetowne Quezon City, Philippines, PH", "locations" : [ "Bridgetowne Quezon City", "Philippines", "PH" ], "timestamp" : "2026-06-16T07:26:11.420", "fingerprint" : "e303d2761da72ab34d80b83cd91bece35748c2aa3f14f90a1c17c668af7fc24f", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://sourcefit.breezy.hr/p/072ac1a28fec-ehr-and-billing-support-specialist", "externalId" : "072ac1a28fec", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Quezon City", "state" : "Metro Manila", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.6510546,121.0486254" } ], "locationText" : "Quezon City, Metro Manila, Philippines", "employmentType" : "FULL_TIME", "majorSkills" : "EHR, Billing support", "majorSkillsList" : [ "EHR", "Billing support" ], "coreResponsibilities" : "Provide EHR support, Provide billing support, Troubleshoot EHR issues, Troubleshoot billing issues, Assist users with EHR, Assist users with billing", "domainKnowledge" : "EHR systems; Medical billing", "domainList" : [ "ehr-systems", "medical-billing" ], "domainSpecificKnowledge" : [ "EHR systems", "Medical billing" ], "problemSolvingSkills" : "Troubleshooting", "qualificationsBasic" : "EHR experience, Billing support experience", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "summaryDescription" : "EHR and Billing Support Specialist at Sourcefit. Skills: EHR, Billing support. Provide EHR support. Provide billing support", "createdAt" : "2026-06-15T22:11:34.728", "lastUpdated" : "2026-06-16T07:26:11.420", "ingestTimestamp" : "2026-06-15T22:11:34.728", "mongoId" : "6a3058bdf292fd229cf43fb0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "EHR", "Billing support", "EHR systems", "Medical billing" ], "skillCount" : 4, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 504.56583, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.9 }, { "id" : "69dde4492beec4dd3d9a3264", "title" : "Intern Engineering Support", "company" : "Texas Department of Transportation", "industry" : "Government", "salary" : { "min" : 21.0, "max" : 21.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "UST-Texas-Alpine-El Paso - Alpine", "locations" : [ "UST-Texas-Alpine-El Paso - Alpine", "Hourly", "Nonexempt,
El Paso - Alpine (24ALPINE)
2400 N HWY 118
Alpine, 79830

, El Paso - Alpine" ], "timestamp" : "2026-06-16T01:36:50.396", "fingerprint" : "fcecebd1b79e8f7db5e99550ec1653353e8d47984f85736fd6bacda4ad94f10e", "source" : "taleo", "language" : "en", "applyUrl" : "https://fa009.taleo.net/careersection/ex/jobdetail.ftl?job=44019", "externalId" : "44019", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Alpine", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.3602181,-103.6628596" } ], "locationText" : "Alpine, Texas, United States", "employmentType" : "INTERNSHIP", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Work, engineers and contractors, Gain hands-on experience on real world projects, Make a meaningful impact on public safety and, Learn and explore, Help shape the future of transportation", "domainKnowledge" : "Transportation infrastructure", "domainList" : [ "transportation-infrastructure" ], "domainSpecificKnowledge" : [ "Transportation infrastructure" ], "qualificationsBasic" : "At least 16 years old, U. S. Citizen or eligible to work, Currently enrolled in at least 9 credit hours, Engineering or related science degree program, Accredited college or university accepted by TX PELS", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Launch your engineering career where big skies meet bold infrastructure. The Texas Department of Transportation (TxDOT) is seeking a motivated and curious engineer student intern to join our Alpine Area Office, serving the unique and expansive landscapes of West Texas. This is more than an internship-It's a chance to work alongside other engineers and contractors on real world projects that keep communities connected across miles of highways, rural roads, and desert terrain. You'll gain hands-on experience while making a meaningful impact on public safety and mobility. If you're ready to learn, explore, and help shape the future of transportation in one of Texas's most distinctive regions, we invite you to bring your ambition to Alpine. To qualify, students must be: - At least 16 years old - A U.S. Citizen or be eligible to work in the U.S., - Currently enrolled in at least 9 credit hours as a student in an engineering or related science degree program in an accredited college or university accepted by TX PELS. Apply today for this great opportunity! Salary Range: Intern Engineering Support - A11 - $21.44 21.44 21.44", "summaryDescription" : "Intern Engineering Support at Texas Department of Transportation. Work. engineers and contractors", "createdAt" : "2026-06-14T19:54:56.692", "lastUpdated" : "2026-06-16T01:36:50.396", "ingestTimestamp" : "2026-06-14T19:54:56.692", "mongoId" : "69dde4492beec4dd3d9a3264", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 43680, "salaryAnnualMax" : 43680, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Transportation infrastructure" ], "skillCount" : 1, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 496.13068, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c70ed74d8ee00a092cf00", "title" : "Senior Dispute Resolution Specialist - Investment and Advice - 24 month fixed term contract", "company" : "AFCA", "industry" : "Financial Services", "salary" : { "min" : 125000.0, "max" : 165000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Senior Dispute Resolution Specialist in Melbourne, Australia, with adjustments for the financial services industry and a senior experience level." }, "location" : "Melbourne, VIC, Australia", "locations" : [ "Melbourne", "VIC", "Australia" ], "timestamp" : "2026-06-15T09:31:44.601", "fingerprint" : "ce39a7319783e7f039dcc11d11fa5e123b11cd69a85b0ddafbebbb5025dac72b", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AFCA/744000131825186-senior-dispute-resolution-specialist-investment-and-advice-24-month-fixed-term-contract", "externalId" : "744000131825186", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Melbourne", "state" : "Victoria", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-37.8142454,144.9631732" } ], "locationText" : "Melbourne, Victoria, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Dispute resolution", "Legal analysis", "Regulatory compliance", "Risk management", "Financial fairness" ], "hardSkillsList" : [ "Complaint resolution", "Information gathering", "Written decision production", "Investigating disputes" ], "hardSkills" : [ { "name" : "Complaint resolution", "level" : "intermediate" }, { "name" : "Information gathering", "level" : "intermediate" }, { "name" : "Written decision production", "level" : "intermediate" }, { "name" : "Investigating disputes", "level" : "intermediate" } ], "majorSkills" : "Dispute resolution, Investments and Advice, Regulatory compliance", "majorSkillsList" : [ "Dispute resolution", "Investments and Advice", "Regulatory compliance" ], "coreResponsibilities" : "Apply AFCA complaint resolution criteria, Resolve financial complaints fairly, Resolve financial complaints efficiently, Review complex complaints, Gather information from customers, Understand core issues, Determine key issues, Investigate where further information is required, Produce written decisions in plain English", "teamCollaboration" : "Work with customers; Work with financial firms", "domainKnowledge" : "Derivatives and hedging; Managed investments; Securities; Self Managed Super Fund; Crypto currency; Financial advice; Financial disputes; Regulatory environments; Industry codes; Good industry practice; AFCA decision", "domainList" : [ "derivatives-and-hedging", "managed-investments", "securities", "self-managed-super-fund", "crypto-currency", "financial-advice", "financial-disputes", "regulatory-environments", "industry-codes", "good-industry-practice", "afca-decision" ], "domainSpecificKnowledge" : [ "Derivatives and hedging", "Managed investments", "Securities", "Self Managed Super Fund", "Crypto currency", "Financial advice", "Financial disputes", "Regulatory environments", "Industry codes", "Good industry practice", "AFCA decision" ], "communicationSkills" : "Written decisions; Plain English", "documentationSkills" : "Written decisions", "continuousLearning" : "Staying informed about industry developments; Staying informed about regulatory changes", "problemSolvingSkills" : "Investigate and identify gaps", "outcomesObjectives" : "Resolve financial complaints fairly; Resolve financial complaints efficiently; Resolve complaints for customers; Resolve complaints for financial firms; Resolve complaints in a timely manner", "qualificationsBasic" : "Legal or litigation experience, Experience in Investments and Advice sector, Demonstrated understanding of complaints resolution processes, Proven ability to manage complex disputes, Ability to investigate and identify gaps, Verbal and written communication skills, Excellent organisational skills, Resilience and empathy", "qualificationsPreferred" : "Navigating complex regulatory environments, Understanding of traditional financial products, Understanding of emerging financial products, Understanding of cryptocurrency", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first. We have fantastic career opportunities for passionate Senior Dispute Resolution Specialists to help drive financial fairness in our Investments and Advice team, including the rapidly evolving cryptocurrency space on a 24 month contract. As a Senior Dispute Resolution Specialist, you will * Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decision to resolve financial complaints fairly and efficiently. * Review complex complaints from consumers and small businesses that have not been resolved directly with the financial firm * Work with customers to gather information and understand the core issues * Determine key issues and investigate where further information is required from complainants and third parties and produce written decisions in plain English Under our Investment and Advice jurisdiction, we consider a range of complaints relating to Investments and financial advice matters we consider cover a range of products including: * Derivatives and hedging * Managed investments * Securities * Self Managed Super Fund * Crypto currency ## Qualifications To be successful in this role, you will need: * Legal or litigation experience is highly regarded , particularly in navigating complex regulatory environments and resolving financial disputes. * Experience in the the Investments and Advice sector, with a strong understanding of both traditional and emerging financial products, including cryptocurrency. * Demonstrated understanding of complaints / dispute resolution processes and a strong resolution mindset * Proven ability to manage and resolve complex disputes, ensuring compliance with relevant legislation and industry standards. * A proactive approach to staying informed about industry developments and regulatory changes. * Ability to investigate and identify gaps in information to seek appropriate information needed to form a view * Strong verbal and written communication skills to break down complex information for a variety of stakeholders and create confidence with customers * Excellent organisational skills that enable you to work across multiple activities ensuring matters are progressing * Resilience and empathy to have difficult conversations with the focus to resolve complaints for customers and their financial firms in a timely manner ## Additional Information To apply If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply even if you don’t meet every single criterion. We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at Careers@afca.org.au. We believe fairness starts with people. That’s why we don’t use AI or automated tools to screen candidates. As a result, our processes may take a little longer, and we thank you for your patience. About AFCA The Australian Financial Complaints Authority (AFCA) was established in 2018 as a private not-for-profit ombudsman service providing free, fair and independent help with financial disputes. The original team has grown to over 1600 dedicated professionals. Since 2018, AFCA has received more than 634,000 complaints, helping to secure $2.1 billion in compensation for consumers. AFCA is a 2026 Circle Back Initiative Employer - we are committed to responding to every applicant.", "summaryDescription" : "Senior Dispute Resolution Specialist - Investment and Advice - 24 month fixed term contract at AFCA. Skills: Dispute resolution, Investments and Advice, Regulatory compliance. Apply AFCA complaint resolution criteria. Resolve financial complaints fairly", "postedDate" : "2026-06-12T06:58:24.000", "createdAt" : "2026-06-14T08:42:33.844", "lastUpdated" : "2026-06-15T09:31:44.601", "ingestTimestamp" : "2026-06-14T08:42:33.844", "mongoId" : "6a2c70ed74d8ee00a092cf00", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Complaint resolution", "Information gathering", "Written decision production", "Investigating disputes", "Dispute resolution", "Investments and Advice", "Regulatory compliance", "Legal analysis", "Risk management", "Financial fairness", "Derivatives and hedging", "Managed investments", "Securities", "Self Managed Super Fund", "Crypto currency", "Financial advice", "Financial disputes", "Regulatory environments", "Industry codes", "Good industry practice", "AFCA decision" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 489.18695, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c71b474d8ee00a092edd7", "title" : "Client Care Counsellor – Advice Line", "company" : "Spectrum. Life", "industry" : "Healthcare", "salary" : { "min" : 32000.0, "max" : 45000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Client Care Counsellor in the UK Healthcare industry, adjusted for remote work." }, "location" : "GB", "locations" : [ "GB" ], "timestamp" : "2026-06-16T01:08:55.257", "fingerprint" : "44aa02d9b7e344aa7e17609b05cd634b3b7159c27dfe7b2c92167c7af0aa3257", "source" : "personio", "language" : "en", "applyUrl" : "https://spectrum-life.jobs.personio.de/job/2425320", "externalId" : "2425320", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Risk assessment", "Crisis counselling", "Service development" ], "hardSkillsList" : [ "Screening assessments", "Risk management", "Crisis containment", "Telephone counselling" ], "softSkillsList" : [ "Reliable", "Listening skills" ], "hardSkills" : [ { "name" : "Screening assessments", "level" : "intermediate" }, { "name" : "Risk management", "level" : "intermediate" }, { "name" : "Crisis containment", "level" : "intermediate" }, { "name" : "Telephone counselling", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Reliable" }, { "name" : "Listening skills" } ], "majorSkills" : "Psychotherapy, Counselling, Risk assessment, Crisis intervention", "majorSkillsList" : [ "Psychotherapy", "Counselling", "Risk assessment", "Crisis intervention" ], "coreResponsibilities" : "Carry out screening assessments, Conduct risk assessments, Implement risk management plans, Provide safety and action planning, Assess client needs, Provide telephone crisis counselling, Provide telephone crisis interventions, Identify the presenting problem, Determine appropriate service response level, Meet key objectives around call volume, Meet key objectives around quality, Operate within policies, Operate within procedures, Operate within guidelines, Participate in team meetings, Attend other meetings, Review cases, Handle cases, Investigate queries, Escalate queries, Liaise with clinical governance, Work on service development tasks, Work on service expansion tasks", "teamCollaboration" : "Psychological Triage team; Clinical governance; Clinical teams; Non-clinical teams", "domainKnowledge" : "EAP services; Child Welfare; Safety concerns; Suicide; Self-Harm; Substance Abuse", "domainList" : [ "eap-services", "child-welfare", "safety-concerns", "suicide", "self-harm", "substance-abuse" ], "domainSpecificKnowledge" : [ "EAP services", "Child Welfare", "Safety concerns", "Suicide", "Self-Harm", "Substance Abuse" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Individual clinical supervision", "specialRequirements" : "Work from private space", "outcomesObjectives" : "Meet key objectives around call volume; Meet key objectives around quality", "qualificationsBasic" : "Recognised qualification in Counselling or Psychotherapy, Minimum 200 post-qualified accrued counselling hours, Full registered membership/accreditation with professional association, Computer skills and mastering current software, Ability to work at a fast paced environment, Ability to adapt to client and organizational needs, Ability to work in a fast-paced environment, Ability to multi-task, Flexibility to work shifts, weekends, evenings, holidays, Experience working with a variety of clients, Experience of screening clients, Experience carrying out initial screening appointments, Risk assessment skills, Good clinical judgement, Understanding of confidentiality responsibilities, Work ethic and professionalism, Ability to work over the phone, Ability to work through chat, Interpersonal skills, Communication skills", "qualificationsPreferred" : "Experience with short term models, Experience with CBT, Experience working within a busy EAP service, Experience working on phone lines", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About us: Spectrum.Life is a whole-of-health digital partner that guides organisations and their people to thrive, delivering clinically backed digital health, mental health and wellbeing solutions. Our HealthTech delivers digital transformation for Insurers, Educators and Employers through Co-creation or seamlessly integrated out-of-the-box solutions, that decrease digital fragmentation and engage, empower, and transform their people’s lives. Established in 2018 by Stuart McGoldrick and Stephen Costello, Spectrum.Life provides services internationally to over 7.2m insurance members, 3,000 corporate clients, 60 universities and 650,000 university students. Spectrum.Life currently employs over 450 people. Our vision is to change and save as many lives as possible. Role Brief: We are looking for a proactive, reliable, and fully qualified Psychotherapist/Counsellor to help us provide access to professional services while also overseeing other individuals engaging in the service. The role of the EAP Advice line Counsellor is suited to fully qualified Psychotherapists / Counsellors. This role will require evaluating the needs of our clients, conducting screening assessments, assessing for any immediate risk, performing crisis containment, and signposting to any helpful resources. Schedule: After 3 weeks of fully paid training, delivered fully remote from Monday to Friday 9am to 5pm, the set schedule will be either 3 × 10-hour shifts or 4 × 10-hour shifts, with 1 weekend day worked (either Saturday or Sunday) as a fixed part of the schedule. Responsibilities: Carrying out screening assessments over the phone with individuals wishing to engage with EAP services, focusing on strengths as well as difficulties. To conduct risk assessments and implement risk management plans as appropriate, with the support of our Psychological Triage team and provide appropriate safety and action planning where necessary Assess client’s needs and provide immediate telephone crisis counselling/interventions to employees and family members of customer organisations Identify the presenting problem and determine appropriate service response level as per case response level standards Meet key objectives around call volume and quality. First point of contact to our clients via phone, sms, live chat and WhatsApp To operate within all policies, procedures and guidelines of the EAP service. To participate in team meetings and attend other meetings as deemed necessary. Excellent customer service skills with strong written and verbal communication skills Ability to cope with a high volume of incoming calls and chats. Works well under pressure Enjoys working to targets around call volumes and call quality To be flexible regarding working hours. Reviewing and handling of cases/queries that need to be investigated/escalated either from individual service user perspective or client organisational level Liaising with clinical governance around complex, high risk case Working on specific tasks required relating to service development, expansion of service. Work collaboratively with other clinical and non-clinical teams to ensure a seamless client experience for our clients Requirements: Hold a recognised qualification in Counselling or Psychotherapy Minimum of 200 post-qualified accrued counselling hours. We may report from the supervisor to verify. Full registered membership and/ or accreditation with a professional association or organisation which is governed by a recognised code of ethics and disciplinary process (i.e. ACP/PSI/BACP/BPS/UKCP/BABCP/EAPA/COSCA/CORST/NCPS /APCP) is an essential requirement. Unfortunately, Individual and Student Membership cannot be accepted Strong computer skills and mastering current software and applications (such as Microsoft Office) Ability to work at a fast paced environment and to meet key objectives around call volume and quality. Ability to adapt to both the ever changing client and organizational needs Ability to work in a fast-paced environment and to multi-task, when needed Strong empathy and listening skills Flexibility to work shifts, weekends, evenings, holidays etc. as per business needs Experience working with a variety of clients reflecting a wide range of clinical presentations. Experience of screening clients & carrying out initial screening appointments. Strong risk assessment skills with regards to Child Welfare/Safety concerns, Suicide/Self-Harm, Substance Abuse etc. Good clinical judgement and understanding of your responsibilities regarding confidentiality Strong work ethic and professionalism Ability to work over the phone and through chat Strong interpersonal and communication skills. Confidential Working Environment: Clinicians must be able to work from a private, confidential space to ensure client conversations remain secure and aligned with professional counselling standards. Desirable: Experience working with clients using short term models of therapeutic intervention, particularly CBT Experience working within a busy EAP service Experience working on phone lines What are the benefits of working at SPECTRUM.LIFE? Part-time or Full-Time permanent contract Work from home from anywhere in the UK. The role cannot be performed from overseas. Full training provided between Monday and Friday, 9 am to 5 pm, for 3 weeks Career Progression for clinical and non-clinical colleagues 1 hour of individual clinical supervision per month in-house Extensive list of employee perks and benefits: https://app.box.com/s/6wwkvowbev6cn7tlvq9yz32amnpmnvcl Your profile", "summaryDescription" : "Client Care Counsellor – Advice Line at Spectrum. Life. Skills: Psychotherapy, Counselling, Risk assessment, Crisis intervention. Carry out screening assessments. 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H.R. Rasuna Said Jakarta 12940", "locations" : [ "Gran Rubina Business Park", "Jl. H.R. Rasuna Said Jakarta 12940" ], "certifications" : [ "Certified Corp" ], "timestamp" : "2026-06-15T08:17:12.107", "fingerprint" : "0ebf91b48700feeb707281920d5ac348b7f5d534f3344b6c46a66c617d0d7031", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/systemiq/jobs/4803882101", "externalId" : "4803882101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Jakarta", "country" : "Indonesia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "-6.1754049,106.8271680" } ], "locationText" : "Jakarta, Indonesia", "employmentType" : "CONTRACT", "professionalSkills" : [ "Project management", "System change" ], "hardSkillsList" : [ "Data analysis", "Excel modeling" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Excel modeling", "level" : "intermediate" } ], "majorSkills" : "Consulting, Project management, System change", "majorSkillsList" : [ "Consulting", "Project management", "System change" ], "coreResponsibilities" : "Drive system change worldwide, Support diverse assignments, Support high-impact assignments, Deliver breakthrough insights, Deliver action, Deliver results, Play a shaping role, Make an impact", "teamCollaboration" : "Collaborative team player", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Net-zero economy; Nature-positive economy; Inclusive economy; Circular economy; Sustainable finance; Urban transformation; UN Sustainable Development Goals; Paris Agreement", "domainList" : [ "net-zero-economy", "nature-positive-economy", "inclusive-economy", "circular-economy", "sustainable-finance", "urban-transformation", "un-sustainable-development-goals", "paris-agreement" ], "domainSpecificKnowledge" : [ "Net-zero economy", "Nature-positive economy", "Inclusive economy", "Circular economy", "Sustainable finance", "Urban transformation", "UN Sustainable Development Goals", "Paris Agreement" ], "toolProficiency" : [ "Excel" ], "communicationSkills" : "Presenting complex data", "innovationCreativity" : "Identify opportunities; New initiatives", "problemSolvingSkills" : "Advanced problem-solving; Analytical skills; Structuring skills", "qualificationsBasic" : "Analytical skills, Building dynamic excel models, Synthesizing large data sets, Leading teams on strategy consulting projects, Work in a stand-alone capacity, Deliver a defined output, Problem solving skills, Structuring skills, Delivering intuitive presentations, Intellectual curiosity, Dive into new topics, Relationship management on a senior level, Collaborative team player, Can-do attitude, Entrepreneurial spirit, Identify opportunities, Turn initiatives into reality", "qualificationsPreferred" : "Experience at a leading management consultancy, Strategy role in industry, Strategy role in public sector, Strategy role in civil society", "rawDescription" : "Company Description: Systemiq is the system change company, working to accelerate the transition to a net-zero, nature-positive and more inclusive economy. As a certified B Corp, we partner with business, finance, policymakers and civil society to transform five interconnected systems: energy, nature and food, materials and circularity, sustainable finance, and urban transformation. We bring together strategy, policy, market design and capital mobilisation to deliver tangible results in the real economy. Founded in 2016, Systemiq has grown to a global team of more than 300 people across Brazil, France, Germany, Indonesia, Kenya, the Netherlands, the UK and the US, united by a singular focus on sustainability. Systemiq, the systems change company and certified B Corp, was founded to drive the achievement of the UN Sustainable Development Goals and the Paris Agreement on climate change by transforming markets and business models in five key systems: nature and food, materials, and circular economy, energy, urban areas, and sustainable finance. We are guided by the conviction that all system transformations are rooted in human transformations. We must continue to bring more diverse people and voices into real conversations to succeed. We know we don’t have all the answers; we may not even have all the right questions. But we know that open mindsets drive change, so relationships, people, and trust are at the heart of everything we do We are looking to grow our global network of talented independent consultants with experience in consulting, professional services, and project management. As we frequently require contractors at short notice, we’re building a pool of trusted professionals to support our diverse and high-impact assignments aimed at driving system change worldwide. With advanced problem-solving, analytical and relationship skills, you will be experienced working on consulting projects to deliver breakthrough insights, action and results. Ideally your background includes working at a leading management consultancy or in a strategy role in industry, public sector or civil society. You are keen to work in a small yet fast growing company where you can play a shaping role and make an impact. We work with both global blue chip clients, public-private partnerships and ground-breaking new ventures. Recent initiatives include advising on circular economy in Germany, developing go-to-market strategies for new technologies as well as forest restoration and preventing ocean plastic pollution in South East Asia. The high-performing contractors may be considered for a full-time position when an opportunity becomes available. Requirements Very strong analytical skills with high level of comfort and enthusiasm for building dynamic excel models and synthesising large data sets For Project Manager specific roles, you will have previous experience leading teams on strategy consulting projects Ability to work in a stand-alone capacity and deliver a defined output Strong problem solving and structuring skills, delivering intuitive presentations of complex data Intellectual curiosity and an interest to quickly dive into new topics, Skills and experience of relationship management on a senior level, Collaborative team player and can-do attitude, Entrepreneurial spirit with the ability to identify opportunities and new initiatives and to turn them into reality. Diversity & Inclusion At Systemiq, we absolutely believe diverse perspectives are essential to driving system change. We are committed to creating an inclusive workplace where people feel respected, supported and able to do their best work. Click here to view our Data Policy.", "summaryDescription" : "Indonesia Contractor at Systemiq. Skills: Consulting, Project management, System change. Drive system change worldwide. Support diverse assignments", "postedDate" : "2026-06-13T22:27:00.518", "createdAt" : "2026-06-13T22:27:00.518", "lastUpdated" : "2026-06-15T08:17:12.107", "ingestTimestamp" : "2026-06-13T22:27:00.518", "mongoId" : "6a2c7da674d8ee00a0950487", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data analysis", "Excel modeling", "Consulting", "Project management", "System change", "Net-zero economy", "Nature-positive economy", "Inclusive economy", "Circular economy", "Sustainable finance", "Urban transformation", "UN Sustainable Development Goals", "Paris Agreement", "Certified Corp", "Excel" ], "skillCount" : 15, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 481.27835, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Climate Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a48a974d8ee00a05e0bc0", "title" : "Medical Support Specialist - UK (Contractor)", "company" : "Eucalyptus", "industry" : "Healthcare", "salary" : { "min" : 35000.0, "max" : 50000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Medical Support Specialist in Birmingham, UK, adjusted for the healthcare industry and contract employment type." }, "location" : "UK - Fulfilment - Birmingham", "locations" : [ "UK - Fulfilment - Birmingham" ], "timestamp" : "2026-06-14T09:42:33.631", "fingerprint" : "757f210ea3d062fe69dc8ef75b14b03003907fd2faf5e2758b9b8abf44f91983", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/eucalyptus/jobs/4507619005", "externalId" : "4507619005", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Birmingham", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.4948994,-1.8518439" } ], "locationText" : "Birmingham, United Kingdom", "employmentType" : "CONTRACT", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Primary care", "Clinical practice" ], "hardSkillsList" : [ "Medical advice", "Medical incidents", "Medical knowledge centres", "Patient engagement", "Referral decisions" ], "softSkillsList" : [ "Clear communicator", "Heart" ], "hardSkills" : [ { "name" : "Medical advice", "level" : "intermediate" }, { "name" : "Medical incidents", "level" : "intermediate" }, { "name" : "Medical knowledge centres", "level" : "intermediate" }, { "name" : "Patient engagement", "level" : "intermediate" }, { "name" : "Referral decisions", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Clear communicator" }, { "name" : "Heart" } ], "majorSkills" : "Patient care, Medical support, Healthcare professional", "majorSkillsList" : [ "Patient care", "Medical support", "Healthcare professional" ], "coreResponsibilities" : "Provide medical advice to patients, Respond to medical incidents, Assist in creation of medical knowledge centres, Engage with patients throughout treatment, Assist in building processes and systems, Act as point of contact for prescribers", "teamCollaboration" : "Team of Medical Support Specialists; Eucalyptus prescribers; Health Coaches; Other teams", "domainKnowledge" : "Online primary care; Weight loss treatments", "domainList" : [ "online-primary-care", "weight-loss-treatments" ], "domainSpecificKnowledge" : [ "Online primary care", "Weight loss treatments" ], "communicationSkills" : "Clear and concise communication", "problemSolvingSkills" : "Experienced decision maker; Timely and accurate referral decisions", "qualificationsBasic" : "2+ years post-registration experience, Registered healthcare professional", "qualificationsPreferred" : "Experience supporting patients via online, Experience supporting patients with modern weight loss treatments, Experience in primary care conditions, Online experience", "rawDescription" : "About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims Providing outstanding medical advice to patients at scale (by email and phone), which creates lasting impressions because of its depth and personalisation; Responding to medical incidents within agreed SLAs; Assisting in the creation of medical knowledge centres that empowers our Patient Proactively engaging with patients throughout their treatment journey; Working closely with a team of Medical Support Specialists to assist in building processes and systems that get better over time; Being a critical point of contact for our Eucalyptus prescribers, Health Coaches and other teams. About you (Who you are) A registered healthcare professional with 2+ years post-registration experience in any healthcare setting, such as a: Pharmacist; or Nurse; Passion for online and primary care - demonstrated experience in primary care conditions and online experience is a big plus Tech-savvy - you are confident in navigating digital applications for clinical practice. Experienced decision maker - you can make timely and accurate referral decisions based on your clinical expertise; stressful situations don't phase you Trust - patients trust you implicitly because of your experience, your confidence and your manner Clear communicator - communicating with patients, health professionals and team members comes naturally to you; you get the message across clear and concise Heart - Patients love their interactions with you, feel safe and supported in your care and keep coming back! Bonus points.. Experience of supporting or treating patients via online, text-based asynchronous conversations Experience of supporting or treating patients patients with modern weight loss treatments Why join Eucalyptus? Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health. Here’s what makes joining Euc unique: What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding. Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets. Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support. Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale. At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.", "summaryDescription" : "Medical Support Specialist - UK (Contractor) at Eucalyptus. Skills: Patient care, Medical support, Healthcare professional. Provide medical advice to patients. Respond to medical incidents", "postedDate" : "2026-06-11T20:20:40.715", "createdAt" : "2026-06-11T20:20:40.715", "lastUpdated" : "2026-06-14T09:42:33.631", "ingestTimestamp" : "2026-06-11T20:20:40.715", "mongoId" : "6a2a48a974d8ee00a05e0bc0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Medical advice", "Medical incidents", "Medical knowledge centres", "Patient engagement", "Referral decisions", "Clear communicator", "Heart", "Patient care", "Medical support", "Healthcare professional", "Primary care", "Clinical practice", "Online primary care", "Weight loss treatments" ], "skillCount" : 14, "jobCategory" : "other", "jobSubcategory" : "clinical", "dataQualityScore" : 1.0, "_score" : 470.87286, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a3059def292fd229cf4b981", "title" : "Project Coordinator (Contractor)", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the 2024-2025 market data for an entry-level Project Coordinator in Cincinnati, United States, adjusted for contract employment." }, "location" : "Cincinnati, OH", "locations" : [ "Cincinnati, OH" ], "timestamp" : "2026-06-16T06:39:24.003", "fingerprint" : "53e950d7a658aab576386a70f91b1b14c37123840cd8105e473d2baed1f1ba90", "source" : "jazzhr", "language" : "en", "externalId" : "d1X8upBqMz", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cincinnati", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.1012809,-84.5127405" } ], "locationText" : "Cincinnati, Ohio, United States", "employmentType" : "CONTRACT", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Project Coordinator (Contractor)", "createdAt" : "2026-06-15T22:20:07.922", "lastUpdated" : "2026-06-16T06:39:24.003", "ingestTimestamp" : "2026-06-15T22:20:07.922", "mongoId" : "6a3059def292fd229cf4b981", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "_score" : 470.32364, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.85 }, { "id" : "6a3056e0f292fd229cf30225", "title" : "On-the-Ground-Specialist (Contractor) - Caper Deployments", "company" : "Instacart", "industry" : "Retail", "salary" : { "min" : 40.0, "max" : 46.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Field", "locations" : [ "Field" ], "timestamp" : "2026-06-16T07:27:40.427", "fingerprint" : "ea528fa26eb07f654f226d35d40d5116982c4bb1dff158dfb27fa5f6e0b06e39", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://instacart.careers/job/?gh_jid=8008098", "externalId" : "8008098", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Milton", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.0177269,-76.8530840" }, { "city" : "Mifflinburg", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.9175820,-77.0477501" }, { "city" : "Selinsgrove", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7993524,-76.8619072" }, { "city" : "Beavertown", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7536190,-77.1693212" } ], "locationText" : "Milton, Pennsylvania, United States; Mifflinburg, Pennsylvania, United States; Selinsgrove, Pennsylvania, United States; Beavertown, Pennsylvania, United States", "employmentType" : "CONTRACT", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "majorSkills" : "Deployment execution, In-store support, Training reinforcement", "majorSkillsList" : [ "Deployment execution", "In-store support", "Training reinforcement" ], "coreResponsibilities" : "Support end-to-end testing of Caper Carts, Assist with cart setup, staging, and validation, Execute key in-store tasks, Provide on-site support during launch, Troubleshoot issues in real time, Assist customers with Caper Cart usage, Assist store teams with Caper Cart usage, Reinforce best practices, Reinforce training with store associates, Ensure store teams are confident in core workflows, Assist with train-the-trainer execution, Maintain cart readiness, Identify and escalate issues, Provide feedback on store performance, Provide feedback on opportunities for improvement, Partner with Implementation Managers, Partner with Ops Leads, Support communication between store teams, Support communication between internal stakeholders, Adapt to evolving deployment strategies, Support continuous improvement efforts", "teamCollaboration" : "Implementation and Operations teams; Store teams; Internal stakeholders; Multiple deployment locations", "domainKnowledge" : "Caper Cart deployments; Grocery industry", "domainList" : [ "caper-cart-deployments", "grocery-industry" ], "domainSpecificKnowledge" : [ "Caper Cart deployments", "Grocery industry" ], "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Travel in-market (within 2.5 hours) regularly, Travel out-of-market (within U.S.) up to 40% of the time", "outcomesObjectives" : "Enable scalable, high-quality launches; Ensure carts are fully functional; Ensure store teams are supported; Ensure launches are set up for success; Drive early adoption; Ensure smooth customer experience", "qualificationsBasic" : "Hands-on, Detail-oriented, Comfortable working independently, Enjoy working directly with store teams and customers, Take ownership of work, Experience in retail, field operations, or customer-facing roles, Communication skills, Problem-solving skills, Ability to work independently in a fast-paced, in-store environment, Comfortable with light technical troubleshooting, Learning new tools, Ability to travel in-market (within 2.5 hours) regularly, Flexibility to travel out-of-market (within U.S.) up to 40% of the time", "qualificationsPreferred" : "Experience supporting retail technology, Experience supporting in-store deployments, Familiarity with training store teams, Familiarity with onboarding store teams, Prior experience in contractor roles, Prior experience in field-based roles", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart is seeking a reliable and execution-focused On-the-Ground Specialist to support Caper Cart deployments across retail partners. This role is critical in enabling scalable, high-quality launches by providing in-store support for testing, training reinforcement, and launch execution. The On-the-Ground Specialist Specialist works closely with Implementation and Operations teams to ensure carts are fully functional, store teams are supported, and launches are set up for success. This role is designed to provide local, in-market support for deployment execution, complementing the Implementation team’s focus on site visits and training. About the Job In-Store Execution Support Support end-to-end testing of Caper Carts to ensure full functionality ahead of launch Assist with cart setup, staging, and validation to ensure readiness for customer use Execute key in-store tasks aligned to deployment timelines and checklists Launch & Post-Launch Support Provide on-site support during launch to troubleshoot issues in real time Assist customers and store teams with Caper Cart usage as needed Reinforce best practices to drive early adoption and smooth customer experience Training Reinforcement Support Implementation team by reinforcing training with store associates Help ensure store teams are confident in core workflows (checkout flow, cart usage, troubleshooting basics) Assist with “train-the-trainer” execution where applicable Operational Excellence Maintain cart readiness, including charging, cleanliness, and proper placement Identify and escalate issues related to hardware, software, or store operations Provide feedback to Implementation and Operations teams on store performance and opportunities for improvement Cross-Functional Collaboration Partner with Implementation Managers and Ops Leads to execute deployment plans Support communication between store teams and internal stakeholders during launch, including across multiple deployment locations as needed. Adapt to evolving deployment strategies and support continuous improvement efforts About You Minimum Qualifications You are hands-on, detail-oriented, and thrive in fast-paced environments You are comfortable working independently while staying aligned with a broader team You enjoy working directly with store teams and customers to solve problems You take ownership of your work and contribute to successful, high-quality launches Experience in retail, field operations, or customer-facing roles Strong communication and problem-solving skills Ability to work independently in a fast-paced, in-store environment Comfortable with light technical troubleshooting and learning new tools Ability to travel in-market (within 2.5 hours) regularly Flexibility to travel out-of market (within U.S.) up to 40% of the time Preferred Qualifications Experience supporting retail technology or in-store deployments Familiarity with training or onboarding store teams Prior experience in contractor or field-based roles Hourly Rate - $40-$46/hour", "summaryDescription" : "On-the-Ground-Specialist (Contractor) - Caper Deployments at Instacart. Skills: Deployment execution, In-store support, Training reinforcement. Support end-to-end testing of Caper Carts. 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Mifflinburg, Pennsylvania, United States; Selinsgrove, Pennsylvania, United States; Beavertown, Pennsylvania, United States", "employmentType" : "CONTRACT", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "majorSkills" : "Deployment execution, In-store support, Training reinforcement", "majorSkillsList" : [ "Deployment execution", "In-store support", "Training reinforcement" ], "coreResponsibilities" : "Support end-to-end testing of Caper Carts, Assist with cart setup, staging, and validation, Execute key in-store tasks, Provide on-site support during launch, Troubleshoot issues in real time, Assist customers with Caper Cart usage, Assist store teams with Caper Cart usage, Reinforce best practices, Reinforce training with store associates, Ensure store teams are confident in core workflows, Assist with train-the-trainer execution, Maintain cart readiness, Identify and escalate issues, Provide feedback on store performance, Provide feedback on opportunities for improvement, Partner with Implementation Managers, Partner with Ops Leads, Support communication between store teams, Support communication between internal stakeholders, Adapt to evolving deployment strategies, Support continuous improvement efforts", "teamCollaboration" : "Cross-functional collaboration; Store teams; Internal stakeholders; Implementation team; Operations teams", "domainKnowledge" : "Caper Cart deployments; Retail operations", "domainList" : [ "caper-cart-deployments", "retail-operations" ], "domainSpecificKnowledge" : [ "Caper Cart deployments", "Retail operations" ], "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Travel in-market (within 2.5 hours) regularly, Travel out-of-market (within U.S.) up to 40% of the time", "outcomesObjectives" : "Ensure carts are fully functional; Ensure launches are set up for success; Drive early adoption; Ensure smooth customer experience", "qualificationsBasic" : "Hands-on, Detail-oriented, Comfortable working independently, Enjoy working directly with store teams and customers, Take ownership of work, Experience in retail, field operations, or customer-facing roles, Communication skills, Problem-solving skills, Ability to work independently in a fast-paced, in-store environment, Comfortable with light technical troubleshooting, Learning new tools, Ability to travel in-market (within 2.5 hours) regularly, Flexibility to travel out-of-market (within U.S.) up to 40% of the time", "qualificationsPreferred" : "Experience supporting retail technology, Experience supporting in-store deployments, Familiarity with training store teams, Familiarity with onboarding store teams, Prior experience in contractor roles, Prior experience in field-based roles", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart is seeking a reliable and execution-focused On-the-Ground Specialist to support Caper Cart deployments across retail partners. This role is critical in enabling scalable, high-quality launches by providing in-store support for testing, training reinforcement, and launch execution. The On-the-Ground Specialist Specialist works closely with Implementation and Operations teams to ensure carts are fully functional, store teams are supported, and launches are set up for success. This role is designed to provide local, in-market support for deployment execution, complementing the Implementation team’s focus on site visits and training. About the Job In-Store Execution Support Support end-to-end testing of Caper Carts to ensure full functionality ahead of launch Assist with cart setup, staging, and validation to ensure readiness for customer use Execute key in-store tasks aligned to deployment timelines and checklists Launch & Post-Launch Support Provide on-site support during launch to troubleshoot issues in real time Assist customers and store teams with Caper Cart usage as needed Reinforce best practices to drive early adoption and smooth customer experience Training Reinforcement Support Implementation team by reinforcing training with store associates Help ensure store teams are confident in core workflows (checkout flow, cart usage, troubleshooting basics) Assist with “train-the-trainer” execution where applicable Operational Excellence Maintain cart readiness, including charging, cleanliness, and proper placement Identify and escalate issues related to hardware, software, or store operations Provide feedback to Implementation and Operations teams on store performance and opportunities for improvement Cross-Functional Collaboration Partner with Implementation Managers and Ops Leads to execute deployment plans Support communication between store teams and internal stakeholders during launch, including across multiple deployment locations as needed. Adapt to evolving deployment strategies and support continuous improvement efforts About You Minimum Qualifications You are hands-on, detail-oriented, and thrive in fast-paced environments You are comfortable working independently while staying aligned with a broader team You enjoy working directly with store teams and customers to solve problems You take ownership of your work and contribute to successful, high-quality launches Experience in retail, field operations, or customer-facing roles Strong communication and problem-solving skills Ability to work independently in a fast-paced, in-store environment Comfortable with light technical troubleshooting and learning new tools Ability to travel in-market (within 2.5 hours) regularly Flexibility to travel out-of market (within U.S.) up to 40% of the time Preferred Qualifications Experience supporting retail technology or in-store deployments Familiarity with training or onboarding store teams Prior experience in contractor or field-based roles Hourly Rate - $40-$46/hour", "summaryDescription" : "On-the-Ground-Specialist (Contractor) - Caper Deployments at Instacart. Skills: Deployment execution, In-store support, Training reinforcement. Support end-to-end testing of Caper Carts. Assist with cart setup, staging, and validation", "postedDate" : "2026-06-15T23:20:47.695", "createdAt" : "2026-06-15T23:20:47.695", "lastUpdated" : "2026-06-16T07:47:13.693", "ingestTimestamp" : "2026-06-15T23:20:47.695", "mongoId" : "6a3056e0f292fd229cf30223", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 83200, "salaryAnnualMax" : 95680, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Deployment execution", "In-store support", "Training reinforcement", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Caper Cart deployments", "Retail operations" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 468.14377, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3056e0f292fd229cf30224", "title" : "On-the-Ground-Specialist (Contractor) - Caper Deployments", "company" : "Instacart", "industry" : "Retail", "salary" : { "min" : 40.0, "max" : 46.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Field", "locations" : [ "Field" ], "timestamp" : "2026-06-16T08:48:13.675", "fingerprint" : "9bc48e8e9c2b8df414ab8af8096d61cabbdb654057164d68b3de0109a634938c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://instacart.careers/job/?gh_jid=8008097", "externalId" : "8008097", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Milton", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.0177269,-76.8530840" }, { "city" : "Mifflinburg", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.9175820,-77.0477501" }, { "city" : "Selinsgrove", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7993524,-76.8619072" }, { "city" : "Beavertown", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7536190,-77.1693212" } ], "locationText" : "Milton, Pennsylvania, United States; Mifflinburg, Pennsylvania, United States; Selinsgrove, Pennsylvania, United States; Beavertown, Pennsylvania, United States", "employmentType" : "CONTRACT", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Testing", "Training reinforcement", "Launch execution", "Troubleshooting", "Hardware troubleshooting", "Software troubleshooting", "Store operations troubleshooting" ], "hardSkills" : [ { "name" : "Testing", "level" : "intermediate" }, { "name" : "Training reinforcement", "level" : "intermediate" }, { "name" : "Launch execution", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Hardware troubleshooting", "level" : "intermediate" }, { "name" : "Software troubleshooting", "level" : "intermediate" }, { "name" : "Store operations troubleshooting", "level" : "intermediate" } ], "majorSkills" : "Deployment execution, In-store support, Training reinforcement", "majorSkillsList" : [ "Deployment execution", "In-store support", "Training reinforcement" ], "coreResponsibilities" : "Support end-to-end testing of Caper Carts, Assist with cart setup, staging, and validation, Execute key in-store tasks, Provide on-site support during launch, Troubleshoot issues in real time, Assist customers and store teams with Caper Cart, Reinforce best practices, Support Implementation team by reinforcing training, Ensure store teams are confident in core workflows, Assist with train-the-trainer execution, Maintain cart readiness, Identify and escalate issues, Provide feedback on store performance, Partner with Implementation Managers and Ops Leads, Support communication between store teams and internal stakeholders, Adapt to evolving deployment strategies, Support continuous improvement efforts", "teamCollaboration" : "Implementation and Operations teams; Store teams; Internal stakeholders", "domainKnowledge" : "Caper Cart deployments; Grocery industry", "domainList" : [ "caper-cart-deployments", "grocery-industry" ], "domainSpecificKnowledge" : [ "Caper Cart deployments", "Grocery industry" ], "problemSolvingSkills" : "Troubleshoot issues; Solve problems", "specialRequirements" : "Ability to travel in-market (within 2.5 hours) regularly, Flexibility to travel out-of market (within U.S.) up to 40% of the time", "outcomesObjectives" : "Ensure carts are fully functional; Ensure launches are set up for success; Drive early adoption; Ensure smooth customer experience", "qualificationsBasic" : "Hands-on, Detail-oriented, Comfortable working independently, Enjoy working directly with store teams and customers, Take ownership of work, Experience in retail, field operations, or customer-facing roles, Communication skills, Problem-solving skills, Ability to work independently in a fast-paced, in-store environment, Comfortable with light technical troubleshooting, Learning new tools, Ability to travel in-market (within 2.5 hours) regularly, Flexibility to travel out-of market (within U.S.) up to 40% of the time", "qualificationsPreferred" : "Experience supporting retail technology or in-store deployments, Familiarity with training or onboarding store teams, Prior experience in contractor or field-based roles", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart is seeking a reliable and execution-focused On-the-Ground Specialist to support Caper Cart deployments across retail partners. This role is critical in enabling scalable, high-quality launches by providing in-store support for testing, training reinforcement, and launch execution. The On-the-Ground Specialist Specialist works closely with Implementation and Operations teams to ensure carts are fully functional, store teams are supported, and launches are set up for success. This role is designed to provide local, in-market support for deployment execution, complementing the Implementation team’s focus on site visits and training. About the Job In-Store Execution Support Support end-to-end testing of Caper Carts to ensure full functionality ahead of launch Assist with cart setup, staging, and validation to ensure readiness for customer use Execute key in-store tasks aligned to deployment timelines and checklists Launch & Post-Launch Support Provide on-site support during launch to troubleshoot issues in real time Assist customers and store teams with Caper Cart usage as needed Reinforce best practices to drive early adoption and smooth customer experience Training Reinforcement Support Implementation team by reinforcing training with store associates Help ensure store teams are confident in core workflows (checkout flow, cart usage, troubleshooting basics) Assist with “train-the-trainer” execution where applicable Operational Excellence Maintain cart readiness, including charging, cleanliness, and proper placement Identify and escalate issues related to hardware, software, or store operations Provide feedback to Implementation and Operations teams on store performance and opportunities for improvement Cross-Functional Collaboration Partner with Implementation Managers and Ops Leads to execute deployment plans Support communication between store teams and internal stakeholders during launch, including across multiple deployment locations as needed. Adapt to evolving deployment strategies and support continuous improvement efforts About You Minimum Qualifications You are hands-on, detail-oriented, and thrive in fast-paced environments You are comfortable working independently while staying aligned with a broader team You enjoy working directly with store teams and customers to solve problems You take ownership of your work and contribute to successful, high-quality launches Experience in retail, field operations, or customer-facing roles Strong communication and problem-solving skills Ability to work independently in a fast-paced, in-store environment Comfortable with light technical troubleshooting and learning new tools Ability to travel in-market (within 2.5 hours) regularly Flexibility to travel out-of market (within U.S.) up to 40% of the time Preferred Qualifications Experience supporting retail technology or in-store deployments Familiarity with training or onboarding store teams Prior experience in contractor or field-based roles Hourly Rate - $40-$46/hour", "summaryDescription" : "On-the-Ground-Specialist (Contractor) - Caper Deployments at Instacart. Skills: Deployment execution, In-store support, Training reinforcement. Support end-to-end testing of Caper Carts. Assist with cart setup, staging, and validation", "postedDate" : "2026-06-15T23:19:55.515", "createdAt" : "2026-06-15T23:19:55.515", "lastUpdated" : "2026-06-16T08:48:13.675", "ingestTimestamp" : "2026-06-15T23:19:55.515", "mongoId" : "6a3056e0f292fd229cf30224", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 83200, "salaryAnnualMax" : 95680, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Testing", "Training reinforcement", "Launch execution", "Troubleshooting", "Hardware troubleshooting", "Software troubleshooting", "Store operations troubleshooting", "Deployment execution", "In-store support", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Caper Cart deployments", "Grocery industry" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 468.11774, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3065e2f292fd229cfac31b", "title" : "Trade Management and Support Officer", "company" : "Circle K Energy Trading SA", "industry" : "Retail", "salary" : { "min" : 1800.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Latvia", "locations" : [ "Latvia" ], "timestamp" : "2026-06-16T12:43:03.808", "fingerprint" : "92aa2a41b97c281e97e951014d4d04741538bcf7d7c0d5bba903334ea10b4996", "source" : "workday", "language" : "en", "applyUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Support-Office-Riga-BC--BU/Trade-Management-and-Support-Officer_R597584-1", "externalId" : "R597584", "industryFunction" : { }, "locationPoint" : "56.8796,24.6032", "structuredLocations" : [ { "city" : "Riga", "country" : "Latvia", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "56.9493977,24.1051846" } ], "locationText" : "Riga, Latvia", "minimumEducation" : "Master's", "technicalSkills" : "Power BI", "professionalSkills" : [ "Trade setup", "Pricing formula modelling", "Data validation", "Process improvements" ], "hardSkillsList" : [ "Excel proficiency", "System proficiency", "Data handling" ], "hardSkills" : [ { "name" : "Excel proficiency", "level" : "intermediate" }, { "name" : "System proficiency", "level" : "intermediate" }, { "name" : "Data handling", "level" : "intermediate" } ], "majorSkills" : "Trade management, ETRM system, Data accuracy", "majorSkillsList" : [ "Trade management", "ETRM system", "Data accuracy" ], "coreResponsibilities" : "Perform trade setup, Validate trade setup, Model pricing formulas, Quotations, Ensure compliance, Validate trade documentation, Validate system setups, Resolve discrepancies, Manage trade capture, Validate trade capture, Oversee process, Ensure end-to-end compliance, Contribute to process improvements, Contribute to simplification initiatives", "teamCollaboration" : "Coordinate with stakeholders; Collaborate across teams", "domainKnowledge" : "Energy market; Trading activities; Master Data; Business; Finance; Economics", "domainList" : [ "energy-market", "trading-activities", "master-data", "business", "finance", "economics" ], "domainSpecificKnowledge" : [ "Energy market", "Trading activities", "Master Data", "Business", "Finance", "Economics" ], "toolProficiency" : [ "Excel", "Power BI", "ETRM" ], "communicationSkills" : "Verbal English; Written English", "problemSolvingSkills" : "Analytical skills; Deep-dive into pricing", "qualificationsBasic" : "Master's degree, Analytical skills, Manage multiple tasks, Adapt to dynamic environment, Proficiency in Excel, Proficiency in Power BI, System skills, Handle large datasets, Interpersonal skills, Communication skills, Excellent English skills", "qualificationsPreferred" : "ETRM experience, Master Data experience, ERP experience, Accounting systems experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Job Description** **Circle K Energy Trading SA** is part of the Global Fuels organization and is responsible for fuel supply and trading activities across Europe. Our mission is to ensure efficient, compliant, and optimized trading operations in a rapidly evolving energy market. Trade Management and Support function plays an important role in ensuring data compliance and accuracy within the ETRM system, while coordinating closely with market traders, supply operations, finance, and other stakeholders to support smooth and efficient trading processes. This role is essential for maintaining operational excellence and supporting the CKETS Trading Team in Geneva from the Circle K Business Centre in Riga. **Circle K Business Centre in Riga, Latvia** is looking for: **Trade Management and Support Officer** **Type of Employment:** Permanent **Location** : Riga, Latvia **Visa requirements:** A valid work permit from the EU/EEA (relocation assistance is not provided) **Main Responsibilities:** * Perform detailed trade setup and validation within the ETRM system. Ensure accurate pricing formula modelling, fuel quotations, and alignment with commercial terms. * Ensure compliance with internal controls and requirements, validating trade documentation and system setups. * Coordinate with internal stakeholders to resolve discrepancies between commercial contracts and ETRM deal setups. * Manage and validate trade capture promptly after commercial transactions have been agreed upon. * Oversee the process through final execution, settlement, and payment, while ensuring end-to-end compliance and accuracy. * Leverage ETRM expertise and a strong understanding of trading activities. to contribute to process improvements and simplification initiatives within the function. **Main requirements:** * Degree in Master Data, Business, Finance, Economics, or a related field. * Strong analytical skills with the ability to deep-dive into pricing formulas. * Ability to manage multiple tasks, support diverse stakeholders simultaneously, and adapt effectively to a dynamic trading environment. * Proficiency in Excel and Power BI, with strong system skills and experience handling large datasets. * Strong interpersonal and communication skills, with the ability to communicate effectively and collaborate across teams. * Excellent written and verbal English skills for communication with colleagues across Europe. * Experience with ETRM, Master Data, ERP, or accounting systems is considered an advantage. **What you can expect at Circle K:** * For 6 years in a row, Circle K Business Centre has been awarded 1st place in the ‘CV-Online TOP Employer - International Business Services category.’ * Monthly salary:**starting from 1800 EUR** gross. * Covered tariff plan for your mobile phone. * Health insurance. * Employee discounts in our stores. * And more! **Interested?** We encourage you to apply by **June 30, 2026!** **We are looking forward to your application!** _**Circle K Business Centre SIA**_ _PVN Nr: LV40103511774_ _Duntes iela 6, Rīga, Latvija LV-1013_", "summaryDescription" : "Trade Management and Support Officer at Circle K Energy Trading SA. Skills: Trade management, ETRM system, Data accuracy. Perform trade setup. 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Manage and maintain document control system. Ensure all documents are properly filed and retrievable", "createdAt" : "2026-06-15T22:19:33.191", "lastUpdated" : "2026-06-16T04:42:48.566", "ingestTimestamp" : "2026-06-15T22:19:33.191", "mongoId" : "6a3059def292fd229cf4b97e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "_score" : 462.09515, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.85 }, { "id" : "6a307f5df292fd229c0586ed", "title" : "Contractor- Medical Science Liaison", "company" : "Ultragenyx Pharmaceutical", "industry" : "Pharma", "salary" : { "min" : 1.5E7, "max" : 2.2E7, "currency" : "ARS", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Contractor Medical Science Liaison in Buenos Aires, Argentina, adjusted for the biotech industry." }, "location" : "Buenos Aires, Argentina ", "locations" : [ "Buenos Aires", "Argentina" ], "timestamp" : "2026-06-16T09:29:12.598", "fingerprint" : "89fd6a3762cbd1fe5a31efda223be451982d1e3785a2b74daa9514f9a03ef9fb", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ultragenyxpharmaceutical/jobs/4704290005?gh_jid=4704290005", "externalId" : "4704290005", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Buenos Aires", "country" : "Argentina", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-34.6095579,-58.3887904" } ], "locationText" : "Buenos Aires, Argentina", "employmentType" : "CONTRACT", "rawDescription" : "Why Join Us? Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them. Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work. If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team. Position Summary: ultrafocused – Work together to fearlessly uncover new possibilities The Medical Science Liaison (MSL) position serves as a scientific bridge between our company and the healthcare community, primarily engaging with key opinion leaders (KOLs) and healthcare professionals. MSL should provide objective scientific and educational support by interpreting clinical data, sharing evidence about products, and ensuring accurate, compliant scientific information reaches HCPs, academical institutions and scientific societies. She/he supports observational and clinical studies, gathers real-world feedback from doctors, and help educate the medical community on new therapies and company pipelines. Work Model: Field: Officially documented as working as a member of the Ultragenyx field team, generally interacting with third parties on behalf of Ultragenyx. Responsibilities: Build relationships with Key Opinion Leaders (KOLs) – Establish and maintain peer-to-peer scientific relationships with leading physicians, specialists, and healthcare experts in their therapeutic area. Provide scientific information and education – Present objective, evidence-based medical and scientific information about company products to healthcare professionals, ensuring appropriate product use. Internal and external. Support observational and clinical research – Identify, facilitate, set up, and supervise clinical studies and investigator-initiated trials from medical perspectives. Attend scientific congresses and conferences – Participate in medical meetings to present data, engage with the scientific community, and stay current with industry developments. Gather market insights – Monitor the medical scientific landscape, collect real-world feedback from physicians, and provide internal feedback on market trends and product positioning. Support Brand plans strategy – Provide medical input on marketing strategies and brand plans while ensuring compliance with CGR/GCP guidelines. Support and Manage medical projects and programs – Lead or contribute to medical/scientific projects and serve as an active member of cross functional brand teams. Conduct field visits – Travel to academic centers, hospitals, and research sites to engage directly with healthcare professionals and KOLs. Participate in panel discussions and scientific meetings – Speak at academic institutions, participate in panel discussions, and conduct meetings with physicians and HCPs. Ensure regulatory compliance – Work with legal, regulatory, marketing and sales teams to ensure all activities comply with industry regulations and ethical guidelines. Requirements: Advanced degree in clinical specialty (MD, PhD, PharmD) and 5 years of MSL experience strongly preferred. If non-doctoral degree, at least 3 years of previous MSL and relevant disease state clinical experience required Genetics / Rare disease experience preferred, particularly in metabolic bone and/or metabolic genetic diseases Excellent teamwork and communication skills required Demonstrated experience effectively presenting clinical/scientific information required Expert understanding of the local health care delivery system and its impact on patient care and regional medical care Values based collaborator – respectful, accountable and collaborative Ability to relate and work with a wide range of people to achieve results Ability to organize and prioritize own work schedule Ability to make decisions which have a significant impact on the department’s credibility, operations, and services Ability to create materials such as reports, presentations for inside and outside the organization, and present/speak to groups Bilingual- Spanish and medium to high proficiency in English (written and spoken) preferable Time and territory management skills required Approximately 60-80% of travel is required; overnight travel is required as needed #LI-CK1 #LI-Remote Full Time employees across the globe enjoy a range of benefits, including, but not limited to: · Generous vacation time and public holidays observed by the company · Volunteer days · Long term incentive and Employee stock purchase plans or equivalent offerings · Employee wellbeing benefits · Fitness reimbursement · Tuition sponsoring · Professional development plans * Benefits vary by region and country Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at talentacquisition@ultragenyx.com. See our CCPA Employee and Applicant Privacy Notice. See our Privacy Policy. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation. Inquiries on developing a recruiting relationship with us, may be directed to: talentacquisition@ultragenyx.com.", "summaryDescription" : "Contractor- Medical Science Liaison at Ultragenyx Pharmaceutical", "postedDate" : "2026-06-16T01:19:52.447", "createdAt" : "2026-06-16T01:19:52.447", "lastUpdated" : "2026-06-16T09:29:12.598", "ingestTimestamp" : "2026-06-16T01:19:52.447", "mongoId" : "6a307f5df292fd229c0586ed", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "_score" : 457.19678, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a307ec5f292fd229c052490", "title" : "Leasing Operations Lead (Contractor)", "company" : "Boom", "industry" : "Operations", "salary" : { "min" : 40.0, "max" : 60.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Austin Texas", "locations" : [ "Austin Texas" ], "timestamp" : "2026-06-16T11:51:13.838", "fingerprint" : "4af1403c02ff9302a8f25071faa7b652a608a0f3d05b6f09aefc661cee3f5d98", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/boom/daaa0257-c006-497f-b9dc-8c4e31d8f242/application", "externalId" : "daaa0257-c006-497f-b9dc-8c4e31d8f242", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "CONTRACT", "experienceMinYears" : 3, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Income verification", "Document verification", "Applicant processing", "Leasing operations" ], "hardSkills" : [ { "name" : "Income verification", "level" : "intermediate" }, { "name" : "Document verification", "level" : "intermediate" }, { "name" : "Applicant processing", "level" : "intermediate" }, { "name" : "Leasing operations", "level" : "intermediate" } ], "majorSkills" : "Leasing operations, Applicant processing, Process documentation, Partner coordination", "majorSkillsList" : [ "Leasing operations", "Applicant processing", "Process documentation", "Partner coordination" ], "coreResponsibilities" : "Manage applicant review, Collect documents, Verify income, Communicate status, Provide decision guidance, Issue approvals, Issue conditional approvals, Issue denials, Serve as contact for partners, Handle leasing questions, Handle escalations, Coordinate move-ins, Map workflows, Document workflows, Document decision trees, Create communication templates, Track time-to-decision, Track document completion rates, Track approval ratios, Track denial ratios, Identify improvement areas, Collaborate with product teams, Collaborate with engineering teams, Translate learnings into tooling, Translate learnings into automation", "teamCollaboration" : "Cross-functional partnership; Partner coordination", "domainKnowledge" : "Fair housing laws; FCRA requirements; Adverse action procedures; Residential leasing; Applicant operations; Property management", "domainList" : [ "fair-housing-laws", "fcra-requirements", "adverse-action-procedures", "residential-leasing", "applicant-operations", "property-management" ], "domainSpecificKnowledge" : [ "Fair housing laws", "FCRA requirements", "Adverse action procedures", "Residential leasing", "Applicant operations", "Property management" ], "toolProficiency" : [ "Property management software" ], "communicationSkills" : "Applicant-facing messages; Partner-facing messages", "documentationSkills" : "Process documentation; Workflow documentation; Decision tree documentation; Communication template creation", "qualificationsBasic" : "3+ years residential leasing, 3+ years applicant operations, 3+ years property management, Review income documentation, Make qualification decisions, Working knowledge fair housing, Working knowledge FCRA requirements, Working knowledge adverse action, Written communication skills, Manage multiple applications, Manage partner relationships, Comfortable in startup environment, Building process experience", "qualificationsPreferred" : "Experience with AppFolio, Experience with Yardi, Experience with Rent Manager, Experience with similar PMS", "workSiteFlexibility" : "Flexible", "rawDescription" : "ABOUT THE JOB OUR MISSION Boom https://www.boompay.app/ is on a mission to level the playing field for the 110+ million renters in the US by making housing more flexible, affordable, and rewarding. Boom is building a suite of rental financial services for renters and property managers, including applicant underwriting and rent payment reporting, supported by integrations with the largest property management systems (PMS). Boom serves renters through the Boom App and property managers via the Boom Platform. Boom is led by second-time founder Rob Whiting https://www.linkedin.com/in/robwhiting/ (ex-BCG, Rubicon). It’s backed by investors such as Starting Line https://www.startingline.vc/, Clocktower Ventures https://www.clocktowerventures.com/, Mischief VC https://www.mischief.xyz/ (CEO of Plaid Zach Perret’s fund), Gilgamesh Ventures https://www.gilgameshvc.com/ (Petal co-founders), and angels such as William Hockey (CEO of Column, founder/former CTO of Plaid) and Harry Stebbings. Boom has been profiled by Inman https://www.inman.com/2023/10/30/new-boom-api-to-scale-reporting-of-tenant-payments-to-credit-bureaus/, Business Insider https://www.businessinsider.com/boom-pitch-deck-fintech-credit-builder-seed-2023-6, HousingWire https://www.housingwire.com/articles/rent-reporting-platform-boom-raises-4-5m-in-seed-round/, and more. OPPORTUNITY Boom is looking for a detail-oriented, process-driven Leasing Operations Lead (Contractor) to own the end-to-end applicant experience on behalf of our property management partners. This is a new function at Boom - you'll be the person who builds it. You'll manage the full applicant lifecycle: reviewing income documentation, verifying supporting materials, issuing approval and denial guidance, and communicating with applicants through to a final decision. Along the way, you'll document every step and help us figure out how to do it faster and smarter over time. Who is a good fit: highly organized, comfortable with high-volume applicant workflows, hands-on experience with income and document verification, and energized by writing the playbook - not just following one. Who is not a good fit: needs a fully built process before getting started, uncomfortable with ambiguity, or not interested in the operational side of leasing. We're hiring this role as a Contractor with the opportunities to join full-time if performance and expectations mutually align. This can also be a great role for someone with rental application processing experience or process optimization who is between roles. WHAT YOU’LL DO - Applicant processing: Manage end-to-end application review across a portfolio of residential properties - document collection, income verification, status communication, and final decision guidance - Compliance: Issue approvals, conditional approvals, and denials in accordance with property-specific screening criteria, fair housing regulations, and FCRA requirements, including adverse action notices - Partner coordination: Serve as Boom's operational point of contact for property management partners on leasing-related questions, escalations, and move-in coordination - Process documentation: Map and document workflows, decision trees, and applicant communication templates that define how this service runs and can be handed off or automated over time - Metrics & improvement: Track time-to-decision, document completion rates, and approval/denial ratios - and use that data to identify where things can get better - Cross-functional partnership: Collaborate with Boom's product and engineering teams to translate operational learnings into scalable tooling and automation WHAT YOU’LL NEED - 3+ years of experience in residential leasing, applicant operations, or a closely related property management role - Hands-on experience reviewing income documentation — pay stubs, bank statements, employment letters — and making qualification decisions against defined criteria - Working knowledge of fair housing laws, FCRA requirements, and adverse action procedures - Strong written communication skills; you'll be writing applicant- and partner-facing messages that reflect Boom's brand - Highly organized with the ability to manage multiple open applications and partner relationships simultaneously - Comfortable operating in a fast-moving startup environment where you're building the process, not inheriting it - Experience with property management software (AppFolio, Yardi, Rent Manager, or similar) is a plus BENEFITS OF WORKING AT BOOM - Competitive salary with stock options - Full healthcare coverage (health, dental, vision) including 50% coverage for dependents - 15 days of Paid Time Off (PTO) per year + 3 sick days + all US federal holidays (11 in total) (note: we think unlimited PTO is BS and causes some employees to feel guilty when they take it) - Company-issued laptop/MacBook - Company-sponsored training & development - Regular off-sites, retreats, and other company-sponsored events and travel opportunities", "summaryDescription" : "Leasing Operations Lead (Contractor) at Boom. Skills: Leasing operations, Applicant processing, Process documentation, Partner coordination. Manage applicant review. 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Drive truck to destination. 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Our customers include engineers, developers, integrators, and end users. This role serves as the primary facilitator to drive efficient and customer-centric processes and service for our customer base, while achieving optimum customer relationships, issue handling and time to resolution for all incoming issues. Responsibilities: Ensure customers success by fostering a balanced relationship that benefits both Wabtec and the customer with the goal of producing the highest level of customer support and satisfaction. Manage and deliver solutions for incidents and service requests that meet or exceed Customer Service Level Agreements (SLAs) and Wabtec Service Level Objectives. (SLOs) In this role, you will: • Engage with clients on complex and escalated cases. Lead investigations to facilitate implementation of solutions while adhering to change control and compliance protocols. • Establish and grow relationships with functional peers, internal and client teams. • Provide work direction to team members. This includes case management, shift and time off scheduling, and project assignments and tasks, yearly reviews and other items determined by the Senior Support Director. • Develop, document and train team members on custom or standard programmatic solutions using the available tools & utilities, coding conventions and quality control procedures. • Participate in the CP process to ensure Support has required training and tools for supported products. Work with Engineering and Product leaders to define, schedule and deliver training and tools to support new releases or address high value issues. • Knowledge transfer - Author user/technical documentation and case notes at an SME level. Act as a technical resource or mentor. Create and/or update Knowledge Articles as needed in the appropriate Knowledge tool(s). • Act as escalation resource for Tier 1, Customer Support Engineers, peers and customers. • Review, investigate and enhance escalated issues prior to assignment to Sustaining Engineering teams. • Research and troubleshoot issues involving all aspects of Wabtec solutions, including but not limited to user interface, network and communication connectivity and performance, Cloud and on- premise component interoperability, data collection/storage, visualization, analytics, machine monitoring software and associated control systems, hardware infrastructure, and interfaces to enterprise systems. • Manage team caseload to ensure callbacks and case follow through as defined by the Case Management Guidelines. Review, update and take ownership of cases from Support Engineers as necessary to deliver on SLOs/SLAs. • Manage, measure and improve Support and Customer Satisfaction metrics. Monitor goals in support of departmental and corporate strategies, services requests queue management, reporting analysis (service response rate, team/individual stats, CSAT, staffing, overall performance). • Troubleshoot and identify product problems for presentation to engineering for resolution or disseminate appropriate information necessary to correct configuration issues. • Drive operational excellence via continuous process improvement using ITIL. • Provide 7x24x365 support to Tier 1 and T2 as needed to meet SLAs/SLOs. • Works to meet or exceed all team KPIs. Qualifications: • Bachelor's Degree strongly preferred. • A minimum 5-10 years of professional experience required. • Experience in the usage of ITIL v3 service management is required. • At least 3 years of experience in a phone, e-service, and onsite IT support services environment required. • 5+ years of customer-facing experience required. Technical Expertise: • Expertise in analyzing and infrastructure, network and software performance issues. Hands-on installation and/or troubleshooting expertise in one or more of the following technologies: Linux/Unix Operating Systems, Database systems (Oracle/SQL Server), Storage, Backup, Disaster Recovery, Monitoring tools (BMC, Solarwinds, Nagios), Application Troubleshooting (C++/Perl/Tuxedo), log review. • Experience with enterprise service delivery tools (Salesforce, ServiceNow, Clarify, Remedy) • Working knowledge of TCP/IP protocols, Layers of Networking, IP addressing, • Able to troubleshoot complex issues using a variety of applications (Perl, Toad, SQL Developer etc.) ## Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $91100-129800 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com. Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.", "summaryDescription" : "Customer Support Team Manager at Wabtec. Skills: Customer Success, Account Growth, Customer Retention. Manage a portfolio of customer accounts. Develop and maintain strong customer relationships", "postedDate" : "2026-06-15T16:49:29.000", "createdAt" : "2026-06-16T01:42:32.835", "lastUpdated" : "2026-06-16T11:30:30.637", "ingestTimestamp" : "2026-06-16T01:42:32.835", "mongoId" : "6a308587f292fd229c079a8c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Customer onboarding", "Customer training", "Issue resolution", "Upselling", "Cross-selling", "Customer Success", "Account Growth", "Customer Retention", "Account management", "Customer relationship management", "Value realization", "Customer retention", "Customer satisfaction", "Manufacturing sector", "CRM software" ], "skillCount" : 15, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 451.40173, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2c5e0c74d8ee00a08e0a95", "title" : "Independent Roofing Sales Contractors", "company" : "Stronghouse", "salary" : { "min" : 45000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level contract roles in Ankeny, IA, adjusted for the construction industry." }, "location" : "Ankeny, Iowa, United States", "locations" : [ "Ankeny", "Iowa", "United States" ], "timestamp" : "2026-06-14T22:32:19.271", "fingerprint" : "132f45385c8493f997858dbc9539b6faba7fbbc8205a0aa7c29ea71666137628", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/stronghouse/jobs/4100817009", "externalId" : "4100817009", "structuredLocations" : [ { "city" : "Ankeny", "state" : "Iowa", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.7320796,-93.6050920" } ], "locationText" : "Ankeny, Iowa, United States", "employmentType" : "CONTRACT", "coreResponsibilities" : "Generate leads through canvassing, Generate leads through referrals, Generate leads through personal networks, Communicate with potential customers, Engage with potential customers, Educate homeowners about roof replacement, Guide homeowners through the process, Manage own schedule, Manage customer relationships, Deliver exceptional customer experience", "domainKnowledge" : "Roofing process", "domainList" : [ "roofing-process" ], "domainSpecificKnowledge" : [ "Roofing process" ], "continuousLearning" : "Access to training materials; Product knowledge sessions", "specialRequirements" : "Willing to obtain LLC, EIN, COI", "outcomesObjectives" : "Grow your own business", "qualificationsBasic" : "Valid driver's license, Reliable transportation, Comfortable with door-to-door canvassing, Comfortable with lead generation, Willing to learn company standards, Able to climb ladders, Able to safely navigate roofs, LLC, EIN, and COI required", "qualificationsPreferred" : "Previous sales experience is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "About Stronghouse  Strong on the Inside & Out. We know nothing's more valuable than what takes place on the inside of a home, the family moments that strengthen bonds. The lived experiences that shape communities. We believe our customers’ attention should be on nurturing and enjoying their interests and their families, not on roofs, siding, or windows. Our job is to make sure that it never changes.    About the Contract Opportunity Stronghouse is looking for driven, professional, and detail-oriented individuals to partner with us as Independent Roofing Sales Contractors. As an independent contractor, you’ll have the freedom to run your own sales business while leveraging our reputation, marketing tools, and support resources. You’ll gain access to training materials and product knowledge to help you understand our roofing process — from lead generation to project completion — while you manage and grow your business. What You’ll Do: Generate your own leads through canvassing, referrals, or personal networks Communicate and engage with potential customers Educate homeowners about roof replacement options and guide them through the process Manage your own schedule and customer relationships Deliver an exceptional experience to every customer you serve What We Offer: 1099-Contractor job with the freedom and flexibility to manage your own schedule Partnership with a trusted, established roofing company Access to company resources and product knowledge sessions Uncapped earning potential through performance-based sales Opportunities for advancement Qualifications: Valid driver’s license and reliable transportation Comfortable with door-to-door canvassing and lead generation Motivated self-starters with strong communication and interpersonal skills Goal-oriented professionals who thrive on independence and results Strong organization skills and attention to detail Ability to multi-task and prioritize effectively Willing to learn and execute company standards Able to climb ladders and safely navigate roofs LLC, EIN, and COI required (or willing to obtain) Previous sales experience is a plus (but not required) If you’re ready to take control of your income and grow your own business as an Independent Roofing Sales Contractor, we’d love to connect. Apply today to learn more about partnering with Stronghouse. Job Type: Full-time Contract Work Location: On the road", "summaryDescription" : "Independent Roofing Sales Contractors at Stronghouse. Generate leads through canvassing. Generate leads through referrals", "postedDate" : "2026-06-12T21:47:27.411", "createdAt" : "2026-06-12T21:47:27.411", "lastUpdated" : "2026-06-14T22:32:19.271", "ingestTimestamp" : "2026-06-12T21:47:27.411", "mongoId" : "6a2c5e0c74d8ee00a08e0a95", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 75000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Roofing process" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "independent-sales", "dataQualityScore" : 0.8888889, "_score" : 449.08286, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c6c0a74d8ee00a09166fd", "title" : "Content Creator (Contractor)", "company" : "Glossier", "industry" : "Retail", "salary" : { "min" : 40.0, "max" : 50.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "123 Lafayette Street, 3rd Floor, New York, NY 10013", "locations" : [ "123 Lafayette Street", "3rd Floor", "New York", "NY 10013" ], "timestamp" : "2026-06-16T01:45:44.197", "fingerprint" : "ce178f55e4ef34876a34abd56684a23d94a8591a746b991ca5f1cb4fba02e023", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/glossier/jobs/8001367?gh_jid=8001367", "externalId" : "8001367", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "CONTRACT", "technicalSkills" : "CapCut, InShot, TikTok editing tools, Adobe Premiere", "professionalSkills" : [ "Visual storytelling" ], "hardSkillsList" : [ "Short-form video editing", "Content creation" ], "hardSkills" : [ { "name" : "Short-form video editing", "level" : "intermediate" }, { "name" : "Content creation", "level" : "intermediate" } ], "majorSkills" : "Social content creation, Short-form video, Trend analysis", "majorSkillsList" : [ "Social content creation", "Short-form video", "Trend analysis" ], "coreResponsibilities" : "Create social content for TikTok, Create social content for Instagram, Create social content for Reels, Create social content for Stories, Create social content for emerging platforms, Concept content, Execute reactive content, Execute trend-driven content, Execute culturally relevant content, Capture photo content, Capture video content, Edit short-form videos, Attend events to capture content, Attend shoots to capture content, Attend PR moments to capture content, Attend community activations to capture content, Support content calendars, Support launches, Support campaigns, Support brand moments, Identify emerging creators, Identify emerging trends, Identify emerging formats, Identify emerging sounds, Identify emerging memes, Identify emerging internet behaviors, Source UGC-style content, Source creator-led content, Participate in UGC-style content, Participate in creator-led content, Bring ideas for social presence, Bring ideas for storytelling, Create content that feels human, Create content that feels emotionally resonant, Create content that feels playful, Create content that feels culturally connected", "teamCollaboration" : "Work with Social team; Partner with Brand Marketing; Partner with Creative; Partner with PR; Partner with Influencer; Partner with Retail; Partner with Product Marketing", "domainKnowledge" : "Internet culture; Beauty trends; Fashion trends; Lifestyle trends; Social-first storytelling", "domainList" : [ "internet-culture", "beauty-trends", "fashion-trends", "lifestyle-trends", "social-first-storytelling" ], "domainSpecificKnowledge" : [ "Internet culture", "Beauty trends", "Fashion trends", "Lifestyle trends", "Social-first storytelling" ], "toolProficiency" : [ "CapCut", "InShot", "TikTok editing tools", "Adobe Premiere" ], "innovationCreativity" : "Experimentation; Iteration; Fresh ideas", "specialRequirements" : "2-3 days per week in office, Flexible hours", "qualificationsBasic" : "1–3+ years creating social-first content, Understanding of TikTok, Instagram, Experience shooting and editing short-form content, Proficiency in mobile editing platforms, Portfolio required", "qualificationsPreferred" : "Creator/influencer ecosystems understanding", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Content Creator (Contractor) WHO WE ARE Glossier is a people-powered ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. Our north-star values are to be Human, Curious, Playful, and Helpful. We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World. Responsibilities and Scope: Create always-on social content for TikTok, Instagram, Reels, Stories, and emerging platforms Concept and execute reactive, trend-driven, and culturally relevant content in real time Capture photo and video content on iPhone and lightweight creator setups Edit short-form videos with strong pacing, storytelling, and platform fluency Attend events, shoots, PR moments, and community activations to capture live social content Work closely with the Social team to support content calendars, launches, campaigns, and brand moments Help identify emerging creators, trends, formats, sounds, memes, and internet behaviors Source and participate in UGC-style and creator-led content Bring fresh ideas for how Glossier can continue to evolve its social presence and storytelling Partner cross-functionally with Brand Marketing, Creative, PR, Influencer, Retail, and Product Marketing teams Create content that feels human, emotionally resonant, playful, and culturally connected - while remaining unmistakably Glossier Candidate Qualities: Deeply immersed in internet culture, beauty, fashion, and lifestyle trends Someone with exceptional taste and a strong creative eye Comfortable being both behind and occasionally in front of the camera Fast-moving, resourceful, collaborative, and low-ego Excited by experimentation and iteration Able to balance elevated brand storytelling with native social behavior Obsessed with social-first storytelling and understand what makes content feel authentic vs. overly produced Energized by capturing moments as they happen Qualifications: 1–3+ years creating social-first content for a brand, agency, publication, or personal platform Strong understanding of TikTok, Instagram, and creator/influencer ecosystems Experience shooting and editing short-form content independently Proficiency in mobile editing platforms (CapCut, InShot, TikTok editing tools, Adobe Premiere, etc.) Strong visual storytelling instincts across beauty, lifestyle, and culture Ability to work flexible hours around events, shoots, launches, and cultural moments when needed Portfolio required (TikTok, Instagram, personal content channels, or examples of brand work) 3 - month contract term to start 30-40 hours per week Hybrid in-office work schedule: 2-3 days per week at headquarters in Soho, New York City. In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position: The estimated annual pay range for this role is $40.00 - $50.00 per hour There may be future opportunities for continued pay progression based on continued strong performance in the role. Compensation for the role will be determined based on permissible, non discriminatory factors such as a candidate’s qualifications, skills, and experience. Click here to view the candidate privacy policy under FAQ's We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.", "summaryDescription" : "Content Creator (Contractor) at Glossier. Skills: Social content creation, Short-form video, Trend analysis. Create social content for TikTok. Create social content for Instagram", "postedDate" : "2026-06-14T21:47:08.501", "createdAt" : "2026-06-14T21:47:08.501", "lastUpdated" : "2026-06-16T01:45:44.197", "ingestTimestamp" : "2026-06-14T21:47:08.501", "mongoId" : "6a2c6c0a74d8ee00a09166fd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 83200, "salaryAnnualMax" : 104000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Short-form video editing", "Content creation", "Social content creation", "Short-form video", "Trend analysis", "Visual storytelling", "Internet culture", "Beauty trends", "Fashion trends", "Lifestyle trends", "Social-first storytelling", "CapCut", "InShot", "TikTok editing tools", "Adobe Premiere" ], "skillCount" : 15, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 445.91907, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2c954a74d8ee00a098ccd8", "title" : "Growth Marketing Contractor", "company" : "The Phoenix", "industry" : "Sports & Fitness", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Growth Marketing Contractor in the US Non-Profit sector, adjusted for remote work." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-15T22:24:31.588", "fingerprint" : "a508ec8582d69887fb3580c3609c5675ae3ac7be082c138d2537b5f982c42d28", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thephoenix/jobs/5161034007", "externalId" : "5161034007", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "CONTRACT", "technicalSkills" : "SEO, ASO", "professionalSkills" : [ "Strategic thinking", "Hands-on execution", "Data analysis" ], "hardSkillsList" : [ "Growth experimentation" ], "hardSkills" : [ { "name" : "Growth experimentation", "level" : "intermediate" } ], "majorSkills" : "Brand strategy, Customer acquisition, Campaign management, Growth metrics", "majorSkillsList" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics" ], "coreResponsibilities" : "Assess organic growth opportunities, Deliver prioritized roadmap, Improve discoverability, Improve acquisition, Improve conversion, Identify growth initiatives, Implement growth initiatives, Evaluate growth initiatives, Conduct assessment of acquisition channels, Conduct assessment of search visibility, Conduct assessment of app discoverability, Conduct assessment of conversion pathways, Identify opportunities to improve organic acquisition, Identify opportunities to improve conversion, Identify opportunities to improve member growth, Prioritize opportunities to improve organic acquisition, Prioritize opportunities to improve conversion, Prioritize opportunities to improve member growth, Develop growth experimentation roadmap, Execute growth experimentation roadmap, Implement selected growth initiatives, Optimize selected growth initiatives, Analyze performance, Provide recommendations, Provide documentation, Provide future-state roadmap", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Consumer apps; Digital products; Engagement-driven platforms; Mobile apps; Marketplaces; Communities; Mission-driven platforms", "domainList" : [ "consumer-apps", "digital-products", "engagement-driven-platforms", "mobile-apps", "marketplaces", "communities", "mission-driven-platforms" ], "domainSpecificKnowledge" : [ "Consumer apps", "Digital products", "Engagement-driven platforms", "Mobile apps", "Marketplaces", "Communities", "Mission-driven platforms" ], "documentationSkills" : "Documentation", "innovationCreativity" : "Testing new ideas", "problemSolvingSkills" : "Translating data into initiatives", "specialRequirements" : "20-25 hours per week, 90-day contract", "outcomesObjectives" : "Improve discoverability; Improve acquisition; Improve conversion; Increase discoverability; Increase user acquisition", "qualificationsBasic" : "Experience driving growth, SEO/AEO experience, Organic acquisition experience, User acquisition experience, Understanding of SEO/AEO fundamentals, Understanding of content strategy, Understanding of search behavior, Understanding of organic growth channels, Familiarity with App Store Optimization (ASO), Familiarity with mobile app acquisition strategies, Experience analyzing performance data, Ability to independently prioritize initiatives, Ability to manage projects, Ability to execute with minimal oversight", "qualificationsPreferred" : "Demonstrated success supporting growth initiatives for mobile apps, Demonstrated success supporting growth initiatives for marketplaces, Demonstrated success supporting growth initiatives for communities, Demonstrated success supporting growth initiatives for mission-driven platforms, Experience working across strategic planning, Experience working across hands-on execution, Familiarity with AI-assisted workflows, Familiarity with automation tools, Familiarity with growth experimentation methodologies", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are looking for a growth-oriented digital marketing contractor who enjoys identifying opportunities, testing new ideas, and building sustainable acquisition strategies. You are comfortable balancing strategic thinking with hands-on execution and can translate data and insights into measurable growth initiatives. The scope of this contract position includes assessing NewForm’s organic growth opportunities and delivering a prioritized roadmap for improving discoverability, acquisition, and conversion. During the contract period, this individual will identify, implement, and evaluate growth initiatives across search, app store discovery, referral pathways, content, and conversion experiences. CONTRACT SCOPE Conduct an assessment of existing acquisition channels, search visibility, app discoverability, and conversion pathways. Identify and prioritize opportunities to improve organic acquisition, conversion, and member growth. Develop and execute a focused growth experimentation roadmap across SEO, ASO, content, referral, and conversion initiatives. Implement and optimize selected growth initiatives designed to increase discoverability and user acquisition. Analyze performance and provide recommendations, documentation, and future-state roadmap for ongoing growth efforts. QUALIFICATIONS Experience driving growth, SEO/AEO, organic acquisition, or user acquisition initiatives for consumer apps, digital products, or engagement-driven platforms. Strong understanding of SEO/AEO fundamentals, content strategy, search behavior, and organic growth channels. Familiarity with App Store Optimization (ASO) and mobile app acquisition strategies. Experience analyzing performance data and translating findings into actionable recommendations. Ability to independently prioritize initiatives, manage projects, and execute with minimal oversight. PREFERENCES We welcome all talented contractors to apply even if you don't have all these preferred attributes Demonstrated success supporting growth initiatives for mobile apps, marketplaces, communities, or mission-driven platforms. Experience working across both strategic planning and hands-on execution. Familiarity with AI-assisted workflows, automation tools, and growth experimentation methodologies. CONTRACT TERMS Number of hours: 20-25 hours per week, approximately Location: Remote within the United States Schedule: Flexible within agreed-upon hours End date: 90-day contract with potential for long-term engagement ABOUT US The Phoenix's mission is to build a sober active community that fuels resilience and harnesses the transformational power of connection so that together we rise, recover, and live. Through activities such as CrossFit, book clubs, rock climbing, art socials, yoga, and meditation, participants build confidence, self-respect, and community. The Phoenix offers free programs, both in person and online, for anyone with 48 hours of sobriety. Since 2006, we have served hundreds of thousands of individuals with the help of thousands of volunteers across the country. At The Phoenix, we welcome people from all backgrounds and strive to create a healing-centered environment that allows everyone to bring their authentic selves to the workplace. We seek to create a workplace environment that accurately reflects the diverse communities we serve. We understand that voices of varied experiences and perspectives are central to our mission and our impact. We do not discriminate on the basis of race, color, religion, creed, gender, gender expression, pregnancy, genetic information, age, national origin, ancestry, disability, marital status, sexual orientation, or military status. The Phoenix will gladly provide reasonable accommodations during the interview process if needed. Please ask!", "summaryDescription" : "Growth Marketing Contractor at The Phoenix. Skills: Brand strategy, Customer acquisition, Campaign management, Growth metrics. Assess organic growth opportunities. Deliver prioritized roadmap", "postedDate" : "2026-06-14T20:46:37.688", "createdAt" : "2026-06-14T20:46:37.688", "lastUpdated" : "2026-06-15T22:24:31.588", "ingestTimestamp" : "2026-06-14T20:46:37.688", "mongoId" : "6a2c954a74d8ee00a098ccd8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Growth experimentation", "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics", "Strategic thinking", "Hands-on execution", "Data analysis", "Roadmap planning", "Consumer apps", "Digital products", "Engagement-driven platforms", "Mobile apps", "Marketplaces", "Communities", "Mission-driven platforms" ], "skillCount" : 16, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 444.22992, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Non-Profit", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cd6c974d8ee00a0a3f475", "title" : "Support Team Captain", "company" : "Jane", "industry" : "Support", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Canada", "locations" : [ "Canada" ], "timestamp" : "2026-06-16T03:38:06.746", "fingerprint" : "0749f1ce9bb22d4f1a9e4ff5e94ed3e0288abf34f64ed407ea44f5e40896156e", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/jane/fe3bcc50-a1ba-4915-873e-caa22130533f/application", "externalId" : "fe3bcc50-a1ba-4915-873e-caa22130533f", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Canada", "employmentType" : "FULL_TIME", "technicalSkills" : "AI", "professionalSkills" : [ "Customer service", "Coaching", "Mentoring", "Leadership", "Problem-solving", "Judgment" ], "hardSkillsList" : [ "Coaching model", "Quality reviews", "Metrics analysis" ], "softSkillsList" : [ "Adaptability" ], "hardSkills" : [ { "name" : "Coaching model", "level" : "intermediate" }, { "name" : "Quality reviews", "level" : "intermediate" }, { "name" : "Metrics analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" } ], "majorSkills" : "Customer success, Team leadership, Coaching", "majorSkillsList" : [ "Customer success", "Team leadership", "Coaching" ], "coreResponsibilities" : "Lead customer support reps, Deliver real-time feedback, Provide structured development, Support tough conversations, Coach for demos, Coach for account setups, Deliver polished demos, Deliver confident demos, Provide seamless account configurations, Identify knowledge gaps, Identify trends, Build targeted coaching plans, Grow team confidence, Grow team skill, Grow team engagement, Build team comfort, Build team curiosity, Use support metrics, Guide coaching, Track progress, Address performance challenges, Develop action plans, Build inclusive culture, Build trusting culture, Celebrate wins, Create space for dialogue, Conduct 1:1s, Conduct team meetings, Inform team on updates, Inform team on direction, Inform team on goals, Lead through change, Advocate for team, Advocate for customers, Handle customer escalations, Offer real-time backup, Coach team members, Navigate complex situations, Spot trends in escalations, Partner cross-functionally, Improve workflows, Reduce friction, Keep information accurate, Keep information current, Stay up to date on features, Stay up to date on workflows, Stay up to date on best practices, Help team stay up to date, Handle customer interactions with expertise, Handle customer interactions with care, Explore new tools, Ask questions about tools, Help team feel confident, Support customer value realization, Support customer retention, Support customer satisfaction", "teamCollaboration" : "Cross-functionally with CS Operations; Cross-functionally with Content teams", "domainKnowledge" : "Practice management software; AI-powered features", "domainList" : [ "practice-management-software", "ai-powered-features" ], "domainSpecificKnowledge" : [ "Practice management software", "AI-powered features" ], "toolProficiency" : [ "Claude", "Fellow" ], "communicationSkills" : "Open dialogue; Honest conversations", "problemSolvingSkills" : "Problem-solving; Sound judgment", "outcomesObjectives" : "Improve team engagement; Improve team confidence; Improve team skill; Reduce friction; Keep information accurate; Keep information current; Ensure customer expertise; Ensure customer care", "qualificationsBasic" : "5 years of leadership experience, Experience in high-touch customer service", "qualificationsPreferred" : "Experience with AI-powered features, Experience with Claude, Experience with Fellow", "remoteFriendly" : true, "rawDescription" : "ABOUT THE ROLE Hi, I’m Annie https://www.linkedin.com/in/annie-lanari-4264265/, Director of Support here at Jane. I’ve been at Jane for 11 years, and I lead our Support team. Our team exists to help the helpers - the practitioners and clinic owners running their practices every day. When they’re stuck, stressed, or unsure, we step in to remove obstacles so they can get back to caring for their patients. This work connects directly to Jane’s mission. The better we support our customers, the more time and energy they have to focus on the people who rely on them. I live in North Vancouver and love running, especially when I need space to think through a challenge or reset after a full week. This role is a special one. As a Team Captain, you’ll lead a team of around eight customer support reps and play a direct role in shaping their growth, confidence, and day-to-day experience at Jane. You’ll be close to the work - coaching in real time, navigating complex customer conversations, and using insights from quality reviews and metrics to help your team continuously improve. Jane is in an exciting chapter of growth — including expanding further into the US market — and we're looking for a leader who's energized by what that brings. You'll play a meaningful role in shaping team culture, championing our customers, and helping the people around you do their best work. If you're passionate about developing others, solving real problems, and building an environment where both teammates and customers feel genuinely supported and celebrated, this is the kind of role where you'll thrive. WHAT IMPACT WE'RE LOOKING FOR YOU TO MAKE - Leading, growing and coaching your team. Lead a team of ~8 customer support reps, using Jane's 4C coaching model to deliver real-time feedback, structured development, and support through tough conversations. - Coach for demos and account setups. Support the team in delivering polished, confident demos and seamless account configurations. - Identify knowledge gaps and trends to build targeted coaching plans that grow confidence, skill, and team engagement — including helping your team build comfort and curiosity around emerging tools and AI-powered features. - Use support metrics (CSAT, First Call Resolution, and Quality) through weekly quality reviews to guide coaching, track progress, and address performance challenges proactively with thoughtful action plans. - Build an inclusive and trusting team culture — celebrating wins, creating space for open dialogue through regular 1:1s and team meetings, and keeping everyone informed on product updates, company direction, and support goals. - Lead through change with empathy, clarity, and a calm, solutions-focused approach, advocating for your team and your customers across departments. CUSTOMER EXCELLENCE & ESCALATION MANAGEMENT - Handle customer escalations with empathy and urgency, offering real-time backup and coaching team members on how to navigate complex situations with confidence. - Spot trends in escalations and partner cross-functionally with CS Operations, and Content teams to improve workflows, reduce friction, and keep information accurate and current. - Stay up to date on Jane's features, workflows, and best practices — including AI-powered tools like Claude, Fellow — and help your team do the same, so every customer interaction is handled with expertise and care. - Bring genuine curiosity and a growth mindset to technology: comfortable exploring new tools like Claude and other AI assistants, asking questions, and helping your team feel confident in an evolving product landscape. WHAT EXPERIENCE WE NEED - 5 years of leadership experience, leading in a high-touch customer service environment where employee engagement is key! - A strong coach and mentor - you know how to motivate, develop, and retain exceptional people, while holding space for honest feedback and accountability. - You bring ownership to everything you do, taking initiative and following through to drive real outcomes for your team and our customers. - With a customer-obsessed mindset, you’re passionate about delivering a best-in-class experience and helping others do the same. - You use data and insights to understand patterns, inform decisions, and guide improvements, without losing sight of the people behind the numbers. - You’re a confident communicator who fosters open, honest conversations across 1:1s, team meetings, and Slack, and you know how to influence and align others toward shared goals. - You’re curious, collaborative, and always looking for ways to improve how we work to create better experiences for customers, your team, and peers. - Strong problem-solving skills and sound judgment help you navigate ambiguity and make thoughtful, timely decisions. - Adaptability and resilience, you stay steady through change and know how to support others in uncertain or fast-paced environments. - You’ve led remote or distributed teams and understand how to build connection and accountability across distance. If you don’t meet every single qualification but are excited about this role, we’d still love to hear from you. MORE ABOUT JANE Jane is a founder-led, high-growth SaaS company born in North Vancouver, British Columbia. We’re now a team of more than 800 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers. We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. We’re all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives. Jane is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. We’re proud of what we’ve built and quick to admit what we don’t know yet. We listen, learn, and adjust as we go. We’re also embracing the possibilities of AI, using it to work smarter, improve our systems, and create even better experiences for our customers and our team. Our goal isn’t just delivery, it’s delight. We move quickly, communicate openly, and solve real problems together. If you’re energized by ambiguity, motivated by impact, and eager to learn with others, you’ll thrive at Jane. COMPENSATION & BENEFITS Jane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $75,000 and maximum annual salary of $105,000. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). Paying clearly is one of our compensation fundamentals to help folks build trust in the compensation process at Jane. Watch this https://vimeo.com/880258361 short video to learn how our salary bands are set. We also welcome you to ask as many questions as you’d like about compensation throughout the interview process to ensure you feel confident and build trust through the process. We also offer a comprehensive benefits package, You can learn more about it here https://jane.app/documents/hiring/jane_benefits_overview.pdf!", "summaryDescription" : "Support Team Captain at Jane. Skills: Customer success, Team leadership, Coaching. Lead customer support reps. Deliver real-time feedback", "createdAt" : "2026-06-14T18:50:38.555", "lastUpdated" : "2026-06-16T03:38:06.746", "ingestTimestamp" : "2026-06-14T18:50:38.555", "mongoId" : "6a2cd6c974d8ee00a0a3f475", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Coaching model", "Quality reviews", "Metrics analysis", "Adaptability", "Customer success", "Team leadership", "Coaching", "Customer service", "Mentoring", "Leadership", "Problem-solving", "Judgment", "Practice management software", "AI-powered features", "Claude", "Fellow" ], "skillCount" : 16, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "_score" : 440.89172, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2ca49274d8ee00a09b2624", "title" : "Social Worker - Adult, Care and Support Team", "company" : "Liquid Personnel", "industry" : "Government", "salary" : { "min" : 34000.0, "max" : 45000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Social Worker in Cornwall, United Kingdom, adjusted for the Healthcare industry and full-time onsite employment." }, "location" : "57 Spring Gardens, Manchester, M2 2BY", "locations" : [ "57 Spring Gardens", "Manchester", "M2 2BY" ], "certifications" : [ "Social Work England registration" ], "timestamp" : "2026-06-16T02:22:34.940", "fingerprint" : "58d9e1446df80a3de63f47325588861a4c657d3d0162092728d0a714ab4fd811", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/liquidpersonnel/jobs/7769390003", "externalId" : "7769390003", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "United Kingdom", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Care planning", "Case management" ], "hardSkillsList" : [ "Assessment skills", "Analytical skills" ], "hardSkills" : [ { "name" : "Assessment skills", "level" : "intermediate" }, { "name" : "Analytical skills", "level" : "intermediate" } ], "majorSkills" : "Adult Social Care, Safeguarding, Care Act 2014", "majorSkillsList" : [ "Adult Social Care", "Safeguarding", "Care Act 2014" ], "coreResponsibilities" : "Undertake Care Act 2014 assessments, Undertake reviews, Complete Safeguarding Enquiries, Manage Safeguarding Enquiries, Develop care plans, Implement care plans, Support individuals, Promote independence, Prevent escalation of need, Carry out Community DoLS work, Manage varied caseload, Manage complex cases, Manage high-risk cases, Maintain case records", "teamCollaboration" : "Multi-disciplinary teams; Health professionals; Partner agencies", "domainKnowledge" : "Adult Social Care; Statutory duties; Safeguarding processes; Care Act 2014; Community DoLS; Legislation; Policy frameworks", "domainList" : [ "adult-social-care", "statutory-duties", "safeguarding-processes", "care-act-2014", "community-dols", "legislation", "policy-frameworks" ], "domainSpecificKnowledge" : [ "Adult Social Care", "Statutory duties", "Safeguarding processes", "Care Act 2014", "Community DoLS", "Legislation", "Policy frameworks" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Case records", "continuousLearning" : "CPD portal", "problemSolvingSkills" : "Assessment; Analytical skills", "outcomesObjectives" : "Deliver high-quality services; Promote independence; Ensure safety; Promote wellbeing", "qualificationsBasic" : "Professional Qualification in Social Work, Registered with Social Work England, Experience in Adult Social Care, Experience completing Safeguarding Enquiries, Experience undertaking Care Act assessments, Experience with care planning, Experience with reviews, Practical experience with Community DoLS, Ability to manage complex caseload", "qualificationsPreferred" : "MA, BA, BSc in Social Work, Diploma in Social Work, CQSW", "workSiteFlexibility" : "Flexible", "rawDescription" : "Liquid Personnel is recruiting Adult Social Worker for its client's Adult, Care and Support Team in Cornwall. This is a dynamic role within Adult Social Care, requiring a confident practitioner with a strong understanding of statutory duties, safeguarding processes, and care planning. The successful candidate will play a key role in delivering high-quality, person-centred services, supporting adults with varying levels of need while promoting independence, safety, and wellbeing within the community. What will your responsibilities be? Undertaking Care Act 2014 needs assessments and reviews in line with statutory requirements. Completing and managing Safeguarding Enquiries (Section 42), ensuring timely and proportionate responses to risk. Developing and implementing person-centred care and support plans. Supporting individuals through community-based interventions, promoting independence and preventing escalation of need. Carrying out Community DoLS work in line with legislation and best practice. Managing a varied caseload, including complex and high-risk cases. Working collaboratively with multi-disciplinary teams, including health professionals and partner agencies. Maintaining accurate, timely, and high-quality case records in line with organisational standards. Applying strong professional judgement within legal and policy frameworks. Qualifications & Experience: To be successful in this role you must have, • Professional Qualification: MA, BA, BSc in Social Work, Diploma in Social Work, or CQSW. • Registration: Must be registered with Social Work England. • Experience: Strong experience within Adult Social Care. Demonstrable experience completing Safeguarding Enquiries. Experience undertaking Care Act assessments, care planning, and reviews. Practical experience working with Community DoLS. Ability to manage a complex caseload effectively. • Knowledge: Sound knowledge of all aspects of Adult Social Work practice. Strong understanding of relevant legislation, including the Care Act 2014 and safeguarding responsibilities. • Skills: Excellent assessment and analytical skills. Strong written and verbal communication abilities. Ability to work independently and within a team environment. Good organisational and time management skills. Why Liquid Personnel? Free DBS and compliance service Twice weekly payroll and ‘Faster Pay’ service, getting you paid more quickly Access to exclusive roles that aren’t available from other agencies Free access to Liquid’s exclusive social work training and CPD portal Your own dedicated consultant with extensive social work knowledge Access to a wide selection of social work positions across the UK “Refer a Friend” bonus – get £500 for each social worker you refer who we successfully place* “Find your own job” bonus – get £250 for bringing your own position to us * Liquid Personnel is an equal opportunities employer. Liquid Personnel Ltd is acting as an Employment Business in relation to this vacancy. * Terms and conditions apply to our bonus schemes. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List. BH - 199722 GH - 35179", "summaryDescription" : "Social Worker - Adult, Care and Support Team at Liquid Personnel. Skills: Adult Social Care, Safeguarding, Care Act 2014. Undertake Care Act 2014 assessments. Undertake reviews", "postedDate" : "2026-06-14T21:37:53.841", "createdAt" : "2026-06-14T21:37:53.841", "lastUpdated" : "2026-06-16T02:22:34.940", "ingestTimestamp" : "2026-06-14T21:37:53.841", "mongoId" : "6a2ca49274d8ee00a09b2624", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Assessment skills", "Analytical skills", "Adult Social Care", "Safeguarding", "Care Act 2014", "Care planning", "Case management", "Statutory duties", "Safeguarding processes", "Community DoLS", "Legislation", "Policy frameworks", "Social Work England registration" ], "skillCount" : 13, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 436.06662, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca4e174d8ee00a09b3a42", "title" : "Product Design Contractor", "company" : "Lab37 Robotics", "industry" : "Manufacturing", "salary" : { "min" : 69.0, "max" : 85.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "U.S.", "locations" : [ "U.S." ], "timestamp" : "2026-06-15T06:53:47.853", "fingerprint" : "d70c27b4f019bb03f077cc803486007e769735a32ad07e4d494949606349e39c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/lab37/jobs/8579139002", "externalId" : "8579139002", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "CONTRACT", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AI, Claude MCP", "professionalSkills" : [ "System thinking", "Interaction design", "Visual design", "Design systems", "User research", "Design iteration", "Competitive environment analysis", "Product vision shaping" ], "hardSkillsList" : [ "Typography fundamentals", "Layout fundamentals" ], "softSkillsList" : [ "Proactive communicator", "No ego", "Loves to collaborate", "Sound judgement" ], "hardSkills" : [ { "name" : "Typography fundamentals", "level" : "intermediate" }, { "name" : "Layout fundamentals", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Proactive communicator" }, { "name" : "No ego" }, { "name" : "Loves to collaborate" }, { "name" : "Sound judgement" } ], "majorSkills" : "Product design, Design systems, User experience, Interface design", "majorSkillsList" : [ "Product design", "Design systems", "User experience", "Interface design" ], "coreResponsibilities" : "Build design system, Maintain design system, Incorporate branded elements, Document design systems, Explore future interfaces, Explore UI opportunities, Incorporate AI workflows, Design AI workflows, User research, Testing, Feedback, Design iteration", "teamCollaboration" : "Cross-functional partners; Design team", "domainKnowledge" : "Food production robots; Robotic solutions; Food industry", "domainList" : [ "food-production-robots", "robotic-solutions", "food-industry" ], "domainSpecificKnowledge" : [ "Food production robots", "Robotic solutions", "Food industry" ], "toolProficiency" : [ "Figma", "Claude Code" ], "communicationSkills" : "Proactive communicator", "documentationSkills" : "Documentation", "innovationCreativity" : "AI-powered solutions", "problemSolvingSkills" : "Sound judgement", "qualificationsBasic" : "5+ years UI/UX design, Portfolio shows design system implementation, Proficiency in Figma, Work within existing brand, Comfortable in startup environment, Full-stack design experience, Build products from ground up, Work effectively with cross-functional partners, Strategic partner ability, Proactive communicator, No ego, Loves to collaborate, Sound judgement", "qualificationsPreferred" : "Experience with various hardware, Experience beyond iOS typography, Experience beyond layout fundamentals, AI-powered solutions design, AI workflows design, Claude Code User", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Who we are Lab37 Robotics, is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients. What you’ll be doing We’re looking for a Product Designer Contractor to join our Lab37 Team. Please note this contract role is 3 months long with no possibility of extension. You’ll be presented with existing interfaces across our internal tools ecosystem: robot user interfaces, task scheduling, inventory tracking hardware, manager dashboards, and performance metrics tracking. Your role will be to build a coherent, elegant, and unique design system unifying the products across these multiple platforms and devices.We believe that intuitive, beautiful, and well organized user interfaces are crucial to the success of our food operations. Prototyping, testing, and iterating are our DNA and we expect that a successful candidate will have demonstrated experience using this process. Leveraging AI to supercharge how we design, sell, and support: Explore, design, and implement AI-powered solutions for our customers as well as internal tools for our design team. Our goal is to smartly leverage AI to scale our business and make smarter, faster decisions. Enhancing our design system: Contribute and improve core patterns that support consistency across our products. Responsibilities Build and maintain a design system that unites our internal tools Incorporate branded elements into our design system Thorough documentation of design systems Exploration into future interfaces and UI opportunities Incorporating AI workflows using Claude Design and Claude Code User research, testing, feedback, and design iteration What we’re looking for 5+ years of UI/UX design experience — portfolio that shows full design system implementation Experience with various hardware beyond just iOS Strong typography and layout fundamentals Proficiency in Figma (required) – all systems will be built in Figma and utilized via Claude MCP (or whatever’s next) Ability to work within an existing brand Comfortable in a startup/build environment — you'll be setting up systems, not just using them A passion for food and helping restaurateurs succeed! Strong full-stack design skills; from interaction design to visual design to system thinking, and everything in between. A proven track record of building products from the ground up and working effectively with cross-functional partners. An ability to be a strategic partner by helping to understand the competitive environment and shape a vision for how our products will fit in the market. A team player who is a proactive communicator, has no ego, and loves to collaborate with others. Sound judgement that combines data with instinct to build the right thing and meet business objectives. What Else You Should Know This role is remote and is a short term contract that will be paid hourly. Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications. Our work environment is fast-paced and dynamic, fostering a culture of creativity, collaboration, and fulfilling work. We believe that a stimulating and enjoyable workplace is key to driving innovation and achieving excellence. At Lab37 Robotics, every team member plays a vital role in shaping the future of food production, and we are committed to supporting our employees’ growth and success. Join us at Lab37 Robotics and be a part of a forward-thinking company that’s transforming the way the world approaches food production. The base salary range for this role is $69/hr - $85/hr Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications. Benefits Summary: Medical, dental, and vision insurance (multiple plans, incl. HSA options) Company-paid life and disability insurance (short- and long-term) Voluntary insurance: accident, critical illness, hospital indemnity Optional supplemental life insurance for self, spouse, and children Pet insurance discount (Fetch) 401(k) Health Savings Account (HSA) Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Time Off policies Paid Vacation Time (1h for every 26h worked) 8 paid holidays per year Paid sick time Paid Bereavement leave Paid Parental Leave. Benefits are subject to change at the company's discretion. Atoms accepts applications on an ongoing basis. Ready to join us as we serve those who serve others? #LI-Onsite", "summaryDescription" : "Product Design Contractor at Lab37 Robotics. Skills: Product design, Design systems, User experience, Interface design. Build design system. 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We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ENTERPRISE SUPPORT TEAM LEAD (FULL-TIME, REMOTE) Who we are A global team united by curiosity and a shared mission: to be the first choice for AI audio. We're building a new category of technology from the ground up, moving fast, holding ourselves to a high bar, and giving everyone the autonomy to do their best work. The best idea wins, regardless of where it comes from. About the role As the Enterprise Support Team Lead, you'll oversee our Enterprise Support operations and lead a global team supporting our most strategic accounts. This is a critical leadership position that requires both deep technical expertise and exceptional people management skills. You'll be responsible for maintaining world-class responsiveness, driving operational excellence, and ensuring our enterprise customers receive the highest level of support. You're setting the standard for what great support looks like and mentoring your team to achieve it. WHAT YOU'LL DO - Lead and develop your team: Hire, mentor, and grow talented support specialists; drive higher performance and create a culture of excellence. - Own enterprise support operations end-to-end: Manage day-to-day metrics, KPIs, and ensure smooth operations across global shifts and time zones. - Provide hands-on technical support: Maintain your own technical expertise by actively supporting enterprise customers and complex issues alongside your team. - Drive operational improvements: Identify gaps and bottlenecks, create and implement new workflows, KPIs, and targets; operationalize improvements across the team. - Bridge critical functions: Serve as a primary conduit between Support, Engineering, and Revenue teams; communicate customer needs and product gaps to leadership. - Ensure global coverage: Manage scheduling and coverage to support enterprise customers across all time zones with consistent quality and responsiveness. - Build and maintain documentation: Ensure your team has clear, accurate, and up-to-date resources to support customers effectively. WHAT YOU BRING - Deep technical expertise: Seasoned subject matter expert with strong understanding of customer support, the AI landscape, APIs, different AI such as TTS and LLMs, and telephony systems (e.g. Twilio, SIP, WebSockets). - Proven leadership experience: Track record of building and leading high-performing teams, developing people, and driving results. - Technical execution capability: Able to perform the work yourself and mentor others; comfortable reading and troubleshooting code as well as more ambiguous troubleshooting such as AI. - Operational excellence: Experience managing metrics, KPIs, and smooth operations in fast-moving environments; strong administrative and organizational skills. - Problem-solving mindset: Proactively identify gaps and drive solutions rather than just raising issues; work across stakeholders to action outcomes. - Experience in B2B or enterprise support: Familiarity with the demands of supporting strategic accounts and managing complex customer relationships. WHO YOU ARE - A committed leader: Prepared to address critical issues and ensure coverage outside standard work hours; possess the flexibility and drive this global role demands. - Passionate about people and performance: Genuinely interested in developing your team, pushing them to do more, and creating an environment where they can excel. - Not afraid to speak up: Take up space, voice concerns when you see problems, and stand up for your team, even when communicating with senior leadership. - Analytically sharp: Approach problems with first-principles thinking and data-driven decision-making. - A strong communicator: Translate technical complexity into clear, actionable insights for customers, your team, and leadership. - Self-directed and driven: Don't wait for instructions; hold yourself and your team to a high standard. - Energized by impact: Thrive in a startup environment where things move fast and you can have real influence on the company's direction. WHAT WE OFFER The opportunity to lead a critical function at a fast-growing AI company, shape the future of enterprise support, and build a world-class team. You'll work with cutting-edge technology, have direct influence on product and strategy, and be part of a mission-driven organization. If you're ready to step into this role and help drive the next phase of Enterprise Support at ElevenLabs, please reach out.", "summaryDescription" : "Technical Customer Support Team Lead at ElevenLabs. Skills: Enterprise support, Team leadership, Technical expertise. Lead and develop team. 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Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ENTERPRISE SUPPORT TEAM LEAD (FULL-TIME, REMOTE) Who we are A global team united by curiosity and a shared mission: to be the first choice for AI audio. We're building a new category of technology from the ground up, moving fast, holding ourselves to a high bar, and giving everyone the autonomy to do their best work. The best idea wins, regardless of where it comes from. About the role As the Enterprise Support Team Lead, you'll oversee our Enterprise Support operations and lead a global team supporting our most strategic accounts. This is a critical leadership position that requires both deep technical expertise and exceptional people management skills. You'll be responsible for maintaining world-class responsiveness, driving operational excellence, and ensuring our enterprise customers receive the highest level of support. You're setting the standard for what great support looks like and mentoring your team to achieve it. WHAT YOU'LL DO - Lead and develop your team: Hire, mentor, and grow talented support specialists; drive higher performance and create a culture of excellence. - Own enterprise support operations end-to-end: Manage day-to-day metrics, KPIs, and ensure smooth operations across global shifts and time zones. - Provide hands-on technical support: Maintain your own technical expertise by actively supporting enterprise customers and complex issues alongside your team. - Drive operational improvements: Identify gaps and bottlenecks, create and implement new workflows, KPIs, and targets; operationalize improvements across the team. - Bridge critical functions: Serve as a primary conduit between Support, Engineering, and Revenue teams; communicate customer needs and product gaps to leadership. - Ensure global coverage: Manage scheduling and coverage to support enterprise customers across all time zones with consistent quality and responsiveness. - Build and maintain documentation: Ensure your team has clear, accurate, and up-to-date resources to support customers effectively. WHAT YOU BRING - Deep technical expertise: Seasoned subject matter expert with strong understanding of customer support, the AI landscape, APIs, different AI such as TTS and LLMs, and telephony systems (e.g. Twilio, SIP, WebSockets). - Proven leadership experience: Track record of building and leading high-performing teams, developing people, and driving results. - Technical execution capability: Able to perform the work yourself and mentor others; comfortable reading and troubleshooting code as well as more ambiguous troubleshooting such as AI. - Operational excellence: Experience managing metrics, KPIs, and smooth operations in fast-moving environments; strong administrative and organizational skills. - Problem-solving mindset: Proactively identify gaps and drive solutions rather than just raising issues; work across stakeholders to action outcomes. - Experience in B2B or enterprise support: Familiarity with the demands of supporting strategic accounts and managing complex customer relationships. WHO YOU ARE - A committed leader: Prepared to address critical issues and ensure coverage outside standard work hours; possess the flexibility and drive this global role demands. - Passionate about people and performance: Genuinely interested in developing your team, pushing them to do more, and creating an environment where they can excel. - Not afraid to speak up: Take up space, voice concerns when you see problems, and stand up for your team, even when communicating with senior leadership. - Analytically sharp: Approach problems with first-principles thinking and data-driven decision-making. - A strong communicator: Translate technical complexity into clear, actionable insights for customers, your team, and leadership. - Self-directed and driven: Don't wait for instructions; hold yourself and your team to a high standard. - Energized by impact: Thrive in a startup environment where things move fast and you can have real influence on the company's direction. WHAT WE OFFER The opportunity to lead a critical function at a fast-growing AI company, shape the future of enterprise support, and build a world-class team. You'll work with cutting-edge technology, have direct influence on product and strategy, and be part of a mission-driven organization. If you're ready to step into this role and help drive the next phase of Enterprise Support at ElevenLabs, please reach out.", "summaryDescription" : "Technical Customer Support Team Lead at ElevenLabs. Skills: Enterprise support, Team leadership, Technical expertise. Lead and develop team. Hire talent", "createdAt" : "2026-06-16T00:24:56.155", "lastUpdated" : "2026-06-16T10:05:51.529", "ingestTimestamp" : "2026-06-16T00:24:56.155", "mongoId" : "6a305086f292fd229cef1808", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Technical support", "Customer support", "Enterprise support", "Team leadership", "Technical expertise", "People management", "Operational excellence", "Problem-solving", "Stakeholder management", "AI landscape", "AI audio" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 426.04266, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a308ec6f292fd229c0a5231", "title" : "Learning and Development Manager", "company" : "Western Digital", "industry" : "Computer Hardware", "salary" : { "min" : 9500000.0, "max" : 1.4E7, "currency" : "JPY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Technology industry in Fujisawa, Japan, adjusted for seniority and company size." }, "location" : "Fujisawa, Kanagawa, JP", "locations" : [ "Fujisawa", "Kanagawa", "JP" ], "timestamp" : "2026-06-16T12:29:23.880", "fingerprint" : "df573a45da35915cf37ce58a0f8ed85e9a07ab29b9bf5a3a4c010f32c45d5ba9", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/WesternDigital/744000132123187-learning-and-development-manager-", "externalId" : "744000132123187", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fujisawa", "state" : "Kanagawa", "country" : "Japan", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "35.3388615,139.4909335" } ], "locationText" : "Fujisawa, Kanagawa, Japan", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Talent management", "Organizational development", "Stakeholder advisory", "Program design", "Learning assessment", "Learning delivery", "Capability building" ], "hardSkillsList" : [ "Learning effectiveness measurement", "Curriculum localization" ], "hardSkills" : [ { "name" : "Learning effectiveness measurement", "level" : "intermediate" }, { "name" : "Curriculum localization", "level" : "intermediate" } ], "majorSkills" : "Learning and Development, Talent Development, Inclusion", "majorSkillsList" : [ "Learning and Development", "Talent Development", "Inclusion" ], "coreResponsibilities" : "Partner with Japan business leaders to align local, Work with HR business partner, experience partner, and, Advise senior Japan stakeholders on training for workforce, Translate capability into practical learning recommendations, Analyze Japan-specific capability gaps, Develop multi-year learning roadmap, Design blended learning solutions, Deliver blended learning solutions, Facilitate learning experiences in Japanese and English, Adapt global curriculum to Japan workplace norms, Measure learning effectiveness through metrics, Monitor progress with Japan HR team, Coordinate with global Talent Development and Inclusion team, Localize enterprise learning frameworks, Contribute Japan market insight to global program design, Identify external learning vendors, Manage external learning vendors, Own quality of third-party learning content", "teamCollaboration" : "Japan business unit leaders; HR business partner; HR experience partner; Operation partner; Senior Japan stakeholders; Global Talent Development and Inclusion team; Japan HR team", "projectManagementSkills" : [ "Roadmap development" ], "domainKnowledge" : "Data storage industry", "domainList" : [ "data-storage-industry" ], "domainSpecificKnowledge" : [ "Data storage industry" ], "communicationSkills" : "Cross-functional communication", "continuousLearning" : "Global program participation", "problemSolvingSkills" : "Capability gap analysis", "outcomesObjectives" : "Build organizational capabilities; Ensure employees have skills to grow careers; Build real capability at every level; Close capability gaps; Support immediate needs and long-term business objectives", "qualificationsBasic" : "Bachelor's degree in HR, OD, Education, or related field, or equivalent experience, 5–10 years L&D or Talent Development experience, 3+ years program design and stakeholder advisory experience, Demonstrated experience designing and delivering learning programs, Native or near-native Japanese language proficiency, Business-level English proficiency, Ability to build trusted relationships with senior business leaders, Translate business priorities into learning solutions", "qualificationsPreferred" : "Experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At WD, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, WD is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, WD is fueling a brighter, smarter future. Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage. Role Overview The Talent, Development and Inclusion team at Western Digital is responsible for building the organizational capabilities that keep the company competitive — and right now, that means ensuring every employee has the skills needed to grow their career. The Learning and Development Manager – Japan will own the end-to-end learning assessment and delivery for WD's Japan workforce, translating global priorities into practical, locally resonant programs that build real capability at every level of the organization. This role works closely with Japan business leaders and the global Talent, Development and Inclusion team to identify where the gaps are, design solutions that close them, and measure whether the learning is effective in building and using both professional and technical skills. This role will report to the Director, Talent Development and Inclusion, Asia-Pacific Region and is an incredible opportunity to be part of a global team and partnering on global programs while also having accountability for learning and development for all teams in Japan. Essential Duties and Responsibilities * Partner with Japan business unit leaders to align the local learning needs with WD's global priorities and organizational transformation objectives * Work closely with HR business partner, HR experience partner and Operation partner to address challenges in Japan, ensuring programs are relevant to the Japan business context. * Advise senior Japan stakeholders on training needed for workforce readiness, translating capability into practical learning recommendations that connect directly to business performance and competitive positioning. * Analyze Japan-specific capability gaps knowledge, skills and behaviors; develop a multi-year learning roadmap that supports both immediate needs and long-term business objectives. * Design and deliver blended learning solutions — including in-person workshops, virtual instructor-led sessions, and self-directed digital content across Japan employee populations at all levels. * Facilitate learning experiences in both Japanese and English, adapting global curriculum to reflect Japan workplace norms, communication styles, and learner expectations. * Measure learning effectiveness through defined metrics — completion rates, behavioral indicators and manager-reported capability change — and monitor progress in partnership with Japan HR team. * Coordinate with the global Talent Development and Inclusion team to localize enterprise learning frameworks, contributing Japan market insight to global program design while maintaining consistency with WD's global learning standards. * Identify and manage external learning vendors or content partners where in-house capacity requires supplementation, owning the quality and relevance of any third-party learning content deployed in Japan. ## Qualifications Required Qualifications * Bachelor's degree in Human Resources, Organizational Development, Education, or a related field, or equivalent professional experience * 5–10 years of experience in Learning and Development, Talent Development, or a closely related HR function, with at least 3 years focused on program design and stakeholder advisory work * Demonstrated experience designing and delivering learning programs that address capability gaps at scale * Native or near-native Japanese language proficiency; business-level English proficiency sufficient for global collaboration and cross-functional communication with WD's global teams * Proven ability to build trusted working relationships with senior business leaders and translate business priorities into learning solutions * Preferred Qualifications * Experience designing learning programs for technology adoption or digital transformation initiatives * Exposure to instructional design methodologies (e.g., ADDIE, design thinking for learning) and adult learning principles applied to technical subject matter * Experience working in a global matrixed organization and coordinating with geographically distributed HR or L&D teams * Coaching or facilitation certification relevant to adult learning * Experience in a mid-to-large multinational technology or manufacturing company Skills * Ability to assess organizational capability gaps and translate findings into structured, prioritized learning roadmaps — not generic training calendars * Skill in adapting global learning content to Japan cultural and workplace norms without losing the intent or quality of the original design * Ability to communicate learning to technical and non-technical learners across seniority levels, in both Japanese and English * Comfort operating with ambiguity in an evolving program space — learning and development in Japan is a new role and this will require building infrastructure, not inheriting it ## Additional Information WD is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the \"[Know Your Rights: Workplace Discrimination is Illegal](https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12.pdf)” poster. Our pay transparency policy is available [here](https://www.dol.gov/agencies/wb/equal-pay-protections). WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [jobs.accommodations@wdc.com](mailto:jobs.accommodations@wdc.com) to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 7/6/26 , although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. #LI-BR1 WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [jobs.accommodations@wdc.com](mailto:staffingsupport@wdc.com) to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to [WD Ethics Helpline](https://secure.ethicspoint.com/domain/media/en/gui/48999/index.html) or email [compliance@wdc.com](mailto:compliance@wdc.com).", "summaryDescription" : "Learning and Development Manager at Western Digital. Skills: Learning and Development, Talent Development, Inclusion. Partner with Japan business leaders to align local. Work with HR business partner, experience partner, and", "postedDate" : "2026-06-15T06:59:26.000", "createdAt" : "2026-06-16T03:38:08.193", "lastUpdated" : "2026-06-16T12:29:23.880", "ingestTimestamp" : "2026-06-16T03:38:08.193", "mongoId" : "6a308ec6f292fd229c0a5231", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Learning effectiveness measurement", "Curriculum localization", "Learning and Development", "Talent Development", "Inclusion", "Talent management", "Organizational development", "Stakeholder advisory", "Program design", "Learning assessment", "Learning delivery", "Capability building", "Roadmap development", "Data storage industry" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 421.677, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a16209858b93c861e91ddb7", "title" : "Electrical Engineer (Contractor)", "company" : "Zeno Power", "industry" : "Manufacturing", "location" : "Seattle, WA", "locations" : [ "Seattle", "WA" ], "timestamp" : "2026-06-16T06:07:34.735", "fingerprint" : "741a5512ab2a7d88026a6a9efff4580bccf3d28c4aef4e4c9b7f217cc79b45f9", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://zeno-power.breezy.hr/p/caa95e0aa488-electrical-engineer-contractor", "externalId" : "caa95e0aa488", "industryFunction" : { }, "structuredLocations" : [ { "city" : "seattle", "state" : "washington", "country" : "United States", "continent" : "north america", "source" : "locations-index", "geo" : "47.60621,-122.33207" } ], "locationText" : "Seattle, WA", "employmentType" : "CONTRACT", "rawDescription" : "Company Overview Zeno Power is the leading developer of nuclear batteries – compact power systems that provide reliable, clean energy in frontier environments. By harnessing the heat from radioisotopes, Zeno’s batteries power critical missions on Earth, in space, and at sea. To bring this technolog", "summaryDescription" : "Electrical Engineer (Contractor) at Zeno Power", "createdAt" : "2026-06-14T18:38:00.009", "lastUpdated" : "2026-06-16T06:07:34.735", "ingestTimestamp" : "2026-06-14T18:38:00.009", "mongoId" : "6a16209858b93c861e91ddb7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "_score" : 421.64435, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.0 }, { "id" : "6a2c6c6274d8ee00a09186ef", "title" : "Clinical Recruiter (Contractor)", "company" : "Huddle Up", "industry" : "Education", "salary" : { "min" : 65.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Nationwide, USA", "locations" : [ "Nationwide", "USA" ], "timestamp" : "2026-06-15T13:34:20.189", "fingerprint" : "dae563c773956f6fb5b38eeabff7c57b6fa0f9d0658a75da75f8266b5784b9de", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/huddleup/jobs/6019246004", "externalId" : "6019246004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "CONTRACT", "professionalSkills" : [ "Talent management", "Employee relations", "HR processes", "Organizational development" ], "hardSkillsList" : [ "Full-cycle recruitment", "Candidate sourcing", "Candidate screening", "Interviewing", "Offer coordination", "Pipeline management", "Outbound outreach", "Candidate assessment", "Interview coordination", "Data tracking", "Data management" ], "softSkillsList" : [ "Strategic communicator", "Highly organized", "Adaptability" ], "hardSkills" : [ { "name" : "Full-cycle recruitment", "level" : "intermediate" }, { "name" : "Candidate sourcing", "level" : "intermediate" }, { "name" : "Candidate screening", "level" : "intermediate" }, { "name" : "Interviewing", "level" : "intermediate" }, { "name" : "Offer coordination", "level" : "intermediate" }, { "name" : "Pipeline management", "level" : "intermediate" }, { "name" : "Outbound outreach", "level" : "intermediate" }, { "name" : "Candidate assessment", "level" : "intermediate" }, { "name" : "Interview coordination", "level" : "intermediate" }, { "name" : "Data tracking", "level" : "intermediate" }, { "name" : "Data management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Strategic communicator" }, { "name" : "Highly organized" }, { "name" : "Adaptability" } ], "majorSkills" : "Clinical recruitment, Full-cycle recruiting, High-volume recruiting", "majorSkillsList" : [ "Clinical recruitment", "Full-cycle recruiting", "High-volume recruiting" ], "coreResponsibilities" : "Source candidates, Screen candidates, Interview candidates, Manage candidates through hiring process, Source proactively, Build candidate pipelines, Maintain candidate pipelines, Conduct high-volume outreach, Engage new candidates, Assess candidate qualifications, Coordinate interviews, Track data, Manage data", "teamCollaboration" : "Hiring teams; Clinical managers; Director of Clinical Recruitment", "domainKnowledge" : "Clinical talent; School districts; IEP therapy; Speech Language Pathologists; School Psychologists; LCSW; Occupational Therapists; School based teletherapy", "domainList" : [ "clinical-talent", "school-districts", "iep-therapy", "speech-language-pathologists", "school-psychologists", "lcsw", "occupational-therapists", "school-based-teletherapy" ], "domainSpecificKnowledge" : [ "Clinical talent", "School districts", "IEP therapy", "Speech Language Pathologists", "School Psychologists", "LCSW", "Occupational Therapists", "School based teletherapy" ], "toolProficiency" : [ "Greenhouse ATS" ], "communicationSkills" : "Interpersonal skills", "qualificationsBasic" : "2+ years full-cycle hiring, High-volume requisitions experience, Cold calling experience, Networking experience, Creative sourcing strategies", "qualificationsPreferred" : "Experience staffing clinicians virtually, Hands-on Greenhouse ATS experience", "workSiteFlexibility" : "Flexible", "rawDescription" : "Huddle Up is a provider-founded and provider-led company that delivers high-quality, consistent care to school districts nationwide through team-based virtual and onsite IEP therapy and support. We have delivered over 1 million therapy sessions across speech, occupational, mental health, and school psychology, with 94% of our clients reporting high levels of student engagement under our providers' care. We believe in the importance of supporting the whole child, and supporting the whole provider, with connection and collaboration. We have a variety of tools and resources available to you that allows providers to communicate with fellow Huddle Up professionals and clinical managers. All of our clinical managers have vast experience in delivering school based teletherapy services, and they are available when needed. At Huddle Up, you’re part of a team that ensures students receive the best care possible. About the Role Reporting directly to the Director of Clinical Recruitment, we’re seeking 2-3 Full-Cycle Recruiters who will thrive in a fast-paced, high-volume environment to help us grow our network of exceptional clinicians. You’ll own the recruitment process end-to-end — from sourcing and outreach to interviewing and offer coordination — with a focus on building strong, lasting relationships. The ideal candidate is a strategic communicator, highly organized, and energized by the challenge of finding and engaging top-tier clinical talent. You should feel confident navigating ambiguity, managing multiple priorities, and adapting quickly as needs evolve. Experience staffing clinicians (Speech Language Pathologists, School Psychologists, LCSW, and Occupational Therapists) virtually in schools is a huge plus!! Duration: 6-8 weeks Compensation: $65/hour Hours: 40 hours per week Start Date: ASAP Key Responsibilities Own the full recruitment lifecycle — source, screen, interview, and manage candidates through the hiring process using Greenhouse ATS. Source proactively through job boards, social media, referrals, networking, and outbound outreach. Build and maintain candidate pipelines across multiple clinical disciplines and regions. Conduct high-volume outreach via phone, email, and social channels to engage new candidates. Assess candidate qualifications based on credentials, experience, clinical expertise, and alignment with organizational needs. Coordinate interviews between candidates and hiring teams, ensuring a seamless and professional candidate experience. Track and manage data within Greenhouse to ensure accuracy, compliance, and reporting. Qualifications 2+ years of experience in full-cycle recruiting; experience hiring clinicians or healthcare professionals is strongly preferred. Hands-on experience with Greenhouse ATS (or similar recruiting software), highly preferred. Proven success managing high-volume requisitions in a fast-moving, metrics-driven environment. Skilled in cold calling, networking, and creative sourcing strategies. Exceptional communication and interpersonal skills — confident speaking with candidates at all experience levels. Strong organizational and time management skills; ability to handle multiple priorities and meet deadlines. Comfortable with ambiguity — able to adapt quickly to changing needs, priorities, and market dynamics. Tech-savvy and familiar with tools like Google Workspace, LinkedIn Recruiter, and job board sourcing. Huddle Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Huddle Up is also committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. Please contact Huddle Up’s Recruiting team if you need a reasonable accommodation or any assistance completing any forms or to otherwise participate in the application process.", "summaryDescription" : "Clinical Recruiter (Contractor) at Huddle Up. Skills: Clinical recruitment, Full-cycle recruiting, High-volume recruiting. Source candidates. Screen candidates", "postedDate" : "2026-06-14T09:40:15.181", "createdAt" : "2026-06-14T09:40:15.181", "lastUpdated" : "2026-06-15T13:34:20.189", "ingestTimestamp" : "2026-06-14T09:40:15.181", "mongoId" : "6a2c6c6274d8ee00a09186ef", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135200, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Full-cycle recruitment", "Candidate sourcing", "Candidate screening", "Interviewing", "Offer coordination", "Pipeline management", "Outbound outreach", "Candidate assessment", "Interview coordination", "Data tracking", "Data management", "Strategic communicator", "Highly organized", "Adaptability", "Clinical recruitment", "Full-cycle recruiting", "High-volume recruiting", "Talent management", "Employee relations", "HR processes", "Organizational development", "Clinical talent", "School districts", "IEP therapy", "Speech Language Pathologists", "School Psychologists", "LCSW", "Occupational Therapists", "School based teletherapy", "Greenhouse ATS" ], "skillCount" : 30, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 421.41302, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305649f292fd229cf26dbd", "title" : "Trainer, GSF Learning and development, GSF Learning and development", "company" : "ASSPL", "industry" : "Administrative Support, Training, fulfillment ops", "salary" : { "min" : 750000.0, "max" : 1250000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Trainer in the Logistics industry in Kolkata, India, adjusted for company size and specific industry." }, "location" : "Kolkata, West Bengal, IND", "locations" : [ "Kolkata, West Bengal, IND" ], "timestamp" : "2026-06-16T06:28:32.436", "fingerprint" : "6ae1b60d864eb5ca61b496579c1505c3ce6a90f60a91d1ec1ecd44cbe9cabaea", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10432718/apply", "externalId" : "78d281b8-68e5-425b-b3c2-0eb7dde9ee16", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kolkata", "state" : "West Bengal", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "22.5726459,88.3638953" } ], "locationText" : "Kolkata, West Bengal, India", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Data analysis", "Report generation" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Report generation", "level" : "intermediate" } ], "majorSkills" : "Learning and development, Training delivery, Performance management", "majorSkillsList" : [ "Learning and development", "Training delivery", "Performance management" ], "coreResponsibilities" : "Manage L&D activities, Identify knowledge gaps, Recommend ways to meet goals, Support hubs and dark stores, Track site performance, Pre-announce training interventions, Supervise learning metrics, Oversee metric results, Manage live performance metrics, Conduct learning sessions, Deliver training courses, Maintain data and analysis, Generate reports on Excel, Ensure digital training completion, Ensure coaching completion, Ensure performance improvement completion, Partner with operations leaders, Conduct site health checks, Fix gaps on immediate basis, Identify learning coaches, Certify learning coaches, Lead improvement projects, Enhance business performance, Drive Quality metrics, Drive Learning metrics, Conduct zoom sessions, Conduct classroom sessions, Track daily learning metrics, Track daily business metrics, Plan hub visits, Engage with hub POCs, Offer visibility on reporting, Offer visibility on progress updates", "teamCollaboration" : "Operations leaders; Stakeholders", "projectManagementSkills" : [ "Improvement projects" ], "domainKnowledge" : "BQM; ITL", "domainList" : [ "bqm", "itl" ], "domainSpecificKnowledge" : [ "BQM", "ITL" ], "toolProficiency" : [ "Excel", "Zoom" ], "communicationSkills" : "Presentation; Written communication; Verbal communication", "documentationSkills" : "Data maintenance; Analysis reports", "continuousLearning" : "Continuous learning delivery", "innovationCreativity" : "Individual improvement projects", "problemSolvingSkills" : "Identify knowledge gaps; Fix gaps", "outcomesObjectives" : "Meet business goals; Enhance business performance", "qualificationsBasic" : "Written and verbal communication, Presentation skills, Microsoft Office proficiency", "qualificationsPreferred" : "Training Needs Analysis process experience, Assessing performance gaps experience, Analyzing learning needs experience, Designing customer-centric solutions experience, Developing customer-centric solutions experience, Evaluating learning programs effectiveness experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Trainer – Kolkata, will be an active member of the learning team in the east. The trainer will be responsible to manage L&D activities for 3P hubs/ Dark stores. Job Responsibilities: 1- Own business goals and intervene by identifying knowledge gaps to be filled. 2- Proactively recommend ways and support the mapped Hubs and dark stores towards meeting business goals. 3- Proactively track mapped sites performance and pre-announce training interventions. 4- Supervise structured learning metrices and also oversee their results for the assigned sites. 5- Managing live performance metrices end to end for the assigned sites. 6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D 7- Maintaining data and analysis through reports on excel (as per business requirement) 8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time. 9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis. 10- Identifying learning coaches & certifying them. 11- Lead the individual improvement projects to enhance the business performance. 12- Drive Quality & Learning metrics 13- Conducting zoom & Class room sessions for the stake holders Key job responsibilities 1- Own business goals and intervene by identifying knowledge gaps to be filled. 2- Proactively recommend ways and support the mapped Hubs and dark stores towards meeting business goals. 3- Proactively track mapped sites performance and pre-announce training interventions. 4- Supervise structured learning metrices and also oversee their results for the assigned sites. 5- Managing live performance metrices end to end for the assigned sites. 6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D 7- Maintaining data and analysis through reports on excel (as per business requirement) 8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time. 9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis. 10- Identifying learning coaches & certifying them. 11- Lead the individual improvement projects to enhance the business performance. 12- Drive Quality & Learning metrics 13- Conducting zoom & Class room sessions for the stake holders A day in the life Track the day to day learning & business metrics and plan to visit the mapped hubs for metric improvement Involve and engage well with mapped hub POCs Offer visibility on daily reporting and progress updates Basic Qualifications: - Experience with written and verbal communication and presentation - Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook) Preferred Qualifications: - Experience using using the Training Needs Analysis process, including assessing performance gaps, analyzing learning needs, designing and developing customer-centric solutions, and evaluating the effectiveness of learning programs Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Trainer, GSF Learning and development, GSF Learning and development at ASSPL. Skills: Learning and development, Training delivery, Performance management. Manage L&D activities. Identify knowledge gaps", "postedDate" : "2026-06-15T22:01:25.093", "createdAt" : "2026-06-15T22:01:25.093", "lastUpdated" : "2026-06-16T06:28:32.436", "ingestTimestamp" : "2026-06-15T22:01:25.093", "mongoId" : "6a305649f292fd229cf26dbd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10432718/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data analysis", "Report generation", "Learning and development", "Training delivery", "Performance management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Improvement projects", "BQM", "ITL", "Excel", "Zoom" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 413.33307, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.92 }, { "id" : "6a306434f292fd229cfa0a9e", "title" : "FTZ Support Engineer Team lead", "company" : "QAD, Inc.", "industry" : "Computer Software", "salary" : { "min" : 145000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead FTZ Support Engineer Team Lead in Houston, United States, adjusted for the SaaS industry and company size." }, "location" : "Houston, TX, United States", "locations" : [ "Houston", "TX", "United States" ], "timestamp" : "2026-06-16T08:32:33.186", "fingerprint" : "292f825be389fc84c1d52fce90033b4af0738559de92b52f1c405c029591bc4e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/QADInc/744000132258427-ftz-support-engineer-team-lead-", "externalId" : "744000132258427", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. This role is on-site in Miami's Brickell district. The selected candidate must have full work authorization already in effect in the U.S. No Visa sponsorship available. We are seeking a highly specialized FTZ Support Engineer/Team Lead to serve as the primary FTZ Support Team Lead and Tier 2 escalation point for QAD FTZ software. This is a critical \"player-coach\" role that bridges the gap between software troubleshooting and FTZ rules and regulations e. Reporting directly to the Director of Supply Chain Support, you will serve as the subject matter expert (SME) for Customs compliance and the operational gatekeeper, coordinating with our Engineering team.. You will lead and upskill our FTZ Tier 1 support agents. Key Responsibilities: * Engineering Escalation Gatekeeper (Tier 2): Intercept and triage complex compliance tickets (e.g., ABI rejections, HTS logic errors, missing MPF calculations) to significantly reduce Engineering escalations. Translate CBP response codes into actionable data fixes for the customer rather than passing them to Development. * FTZ Team Leadership & Upskilling: Manage, mentor, and train our frontline FTZ Support Agents on all aspects of FTZ ICRS utilization. Develop playbooks to empower the team to resolve E214 admission and 7501 entry workflow confusion on the first touch, expanding overall team capacity. * Product Management Liaison: Partner closely with FTZ Product and Engineering leadership as the internal SME. Provide real-world Customs and broker feedback to help shape the FTZ product roadmap, translating customer pain points into self-service tools and automation feature requests. * VIP Customer Escalation Management: Serve as the senior technical point of contact for Top FTZ enterprise accounts. ## Qualifications * 2+ years of direct experience in Foreign-Trade Zone (FTZ) operations, preferably administering a zone using QAD FTZ software (Formerly SmartZone). * Knowledge of how FTZ software interacts and relates to the Automated Commercial Environment (ACE) and the Automated Broker Interface (ABI). * Deep operational understanding and experience in processing FTZ transactions, from CBP Form 214 admissions through shipments from the Zone, including CBP Forms 7512, 3461, and 7501. * Experience with understanding required reporting, CBP, and PGA interaction when operating an FTZ. Technical & SaaS Troubleshooting: * Strong understanding of how software, specifically FTZ software, uses integration to process transactions. The ability to troubleshoot and review integration files is a strong plus. Leadership & Soft Skills: * Previous experience leading or mentoring, ideally in a globally distributed environment. * Exceptional stakeholder management skills; ability to confidently navigate high-pressure situations with enterprise FTZ operators and internal executive leadership. * Ability to understand how issues should be triaged based on how they affect customer’s operations and compliance. ## Additional Information * Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance. * Opportunity to join a growing business, launching into its next phase of expansion and transformation. * Collaborative culture of smart and hard-working people who support one another to get the job done. * An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy. * Compensation packages based on experience and desired skill set COMPENSATION PACKAGE: * Base Pay Range: $100,000.00 - $125,000.00 USD Annual. * Bonus: Eligible for an annual company performance bonus. * Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity * This position is also eligible for an annual company performance bonus * U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid-time off, parental leave, and well-being programs About QAD: [QAD](https://www.qad.com/) | [Redzone](https://rzsoftware.com/) is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with [Champion Pace](https://www.qad.com/champion-pace), achieving measurable productivity, resilience, and growth in just 90 days. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. 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We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. This role is on-site in Miami's Brickell district. The selected candidate must have full work authorization already in effect in the U.S. No Visa sponsorship available. We are seeking a highly specialized FTZ Support Engineer/Team Lead to serve as the primary FTZ Support Team Lead and Tier 2 escalation point for QAD FTZ software. This is a critical \"player-coach\" role that bridges the gap between software troubleshooting and FTZ rules and regulations e. Reporting directly to the Director of Supply Chain Support, you will serve as the subject matter expert (SME) for Customs compliance and the operational gatekeeper, coordinating with our Engineering team.. You will lead and upskill our FTZ Tier 1 support agents. Key Responsibilities: * Engineering Escalation Gatekeeper (Tier 2): Intercept and triage complex compliance tickets (e.g., ABI rejections, HTS logic errors, missing MPF calculations) to significantly reduce Engineering escalations. Translate CBP response codes into actionable data fixes for the customer rather than passing them to Development. * FTZ Team Leadership & Upskilling: Manage, mentor, and train our frontline FTZ Support Agents on all aspects of FTZ ICRS utilization. Develop playbooks to empower the team to resolve E214 admission and 7501 entry workflow confusion on the first touch, expanding overall team capacity. * Product Management Liaison: Partner closely with FTZ Product and Engineering leadership as the internal SME. Provide real-world Customs and broker feedback to help shape the FTZ product roadmap, translating customer pain points into self-service tools and automation feature requests. * VIP Customer Escalation Management: Serve as the senior technical point of contact for Top FTZ enterprise accounts. ## Qualifications * 2+ years of direct experience in Foreign-Trade Zone (FTZ) operations, preferably administering a zone using QAD FTZ software (Formerly SmartZone). * Knowledge of how FTZ software interacts and relates to the Automated Commercial Environment (ACE) and the Automated Broker Interface (ABI). * Deep operational understanding and experience in processing FTZ transactions, from CBP Form 214 admissions through shipments from the Zone, including CBP Forms 7512, 3461, and 7501. * Experience with understanding required reporting, CBP, and PGA interaction when operating an FTZ. Technical & SaaS Troubleshooting: * Strong understanding of how software, specifically FTZ software, uses integration to process transactions. The ability to troubleshoot and review integration files is a strong plus. Leadership & Soft Skills: * Previous experience leading or mentoring, ideally in a globally distributed environment. * Exceptional stakeholder management skills; ability to confidently navigate high-pressure situations with enterprise FTZ operators and internal executive leadership. * Ability to understand how issues should be triaged based on how they affect customer’s operations and compliance. ## Additional Information * Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance. * Opportunity to join a growing business, launching into its next phase of expansion and transformation. * Collaborative culture of smart and hard-working people who support one another to get the job done. * An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy. * Compensation packages based on experience and desired skill set COMPENSATION PACKAGE: * Base Pay Range: $100,000.00 - $125,000.00 USD Annual. * Bonus: Eligible for an annual company performance bonus. * Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity * This position is also eligible for an annual company performance bonus * U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid-time off, parental leave, and well-being programs About QAD: [QAD](https://www.qad.com/) | [Redzone](https://rzsoftware.com/) is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with [Champion Pace](https://www.qad.com/champion-pace), achieving measurable productivity, resilience, and growth in just 90 days. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #LI-Remote", "summaryDescription" : "FTZ Support Engineer Team lead at QAD, Inc.", "postedDate" : "2026-06-15T18:07:38.000", "createdAt" : "2026-06-15T23:52:21.727", "lastUpdated" : "2026-06-16T09:32:49.474", "ingestTimestamp" : "2026-06-15T23:52:21.727", "mongoId" : "6a306a2df292fd229cfcb6f3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 145000, "salaryAnnualMax" : 195000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 412.61826, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cc34474d8ee00a0a08de9", "title" : "Tier Support Team Lead", "company" : "Owner", "industry" : "Customer Experience", "salary" : { "min" : 6.0E7, "max" : 9.0E7, "currency" : "COP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Tier Support Team Lead in the SaaS industry in Colombia, adjusted for seniority and remote work." }, "location" : "Remote - Colombia", "locations" : [ "Remote - Colombia" ], "timestamp" : "2026-06-16T03:47:19.890", "fingerprint" : "ffc9404d39cd45bd6d72697ccca65ea0ac86293d14243ecdba72f4846b1c04fc", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/owner/4fa430e6-55ba-4cb9-8311-daa8f57e1db7/application", "externalId" : "4fa430e6-55ba-4cb9-8311-daa8f57e1db7", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Colombia", "continent" : "sa", "workMode" : "remote" } ], "locationText" : "Colombia", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Team leadership", "Performance management", "Customer support" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer Success, Team Leadership, Support Operations", "majorSkillsList" : [ "Customer Success", "Team Leadership", "Support Operations" ], "coreResponsibilities" : "Lead from the floor, Coach with intention, Drive consistent performance, Ensure customers receive timely, empathetic, and high-quality support, Execute Tier support, Coach agents in real time, Reinforce expectations, Monitor performance, Make decisions without constant direction, Deliver feedback that drives change", "domainKnowledge" : "Restaurant industry; Local business software", "domainList" : [ "restaurant-industry", "local-business-software" ], "domainSpecificKnowledge" : [ "Restaurant industry", "Local business software" ], "toolProficiency" : [ "Salesforce", "Talkdesk", "Intercom" ], "communicationSkills" : "Deliver feedback", "problemSolvingSkills" : "Rapid course correction; Troubleshooting", "outcomesObjectives" : "Ensure customers receive timely, empathetic, and high-quality support", "qualificationsBasic" : "People-first, execution-obsessed leader, Lead from the floor, Coach with intention, Drive consistent performance, Daily presence, Clear standards, Rapid course correction, Ensure customers receive timely, empathetic, and high-quality support, Day-to-day execution of Tier support, Coach agents in real time, Reinforce expectations, Monitor performance, Make decisions without constant direction, Clear, direct, and empathetic communicator, Deliver feedback that drives change, Calm, structured leader, Experience with support tooling", "qualificationsPreferred" : "Spanish/English bilingual fluency is a plus, Restaurant, hospitality, or marketplace support experience is a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → https://www.owner.com/c Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com http://Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! About Owner.com http://owner.com/ Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → https://www.owner.com/c Our traction Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we are looking for you We’re looking for a people-first, execution-obsessed Tier I Support Team Lead to lead from the floor, coach with intention, and drive consistent performance across our frontline Support team. This role is not about passive management. It’s about daily presence, clear standards, strong coaching, and rapid course correction to ensure customers receive timely, empathetic, and high-quality support—every interaction, every day. The Tier I Support Team Lead is responsible for the day-to-day execution of Tier I support. You will coach agents in real time, reinforce expectations, monitor performance against clear metrics, and take action when standards are not being met. You’ll work closely with other Team Leads, the Support Manager, and QA to ensure alignment, coverage, and consistency across the org. This role is 100% remote and may be based in LATAM - Colombia, Mexico or Costa Rica. The Impact You’ll Have - Lead and develop frontline agents - Own coaching and development for a pod of Tier I agents through structured 1:1s, live call/chat coaching, and timely feedback - Build confidence and capability while holding a high bar for performance, ownership, and customer experience - Identify skill vs. will gaps and address them directly through coaching or performance management - Own quality, accuracy, and consistency - Reinforce SOPs, workflows, and decision frameworks consistently - Partner with QA to calibrate expectations, address trends, and translate QA insights into clear coaching actions - Ensure tone, accuracy, and adherence meet expectations—not just CSAT - Drive daily execution and results - Actively monitor SLA, productivity, schedule adherence, attendance, and CSAT - Stay close to the floor to identify risks early and intervene quickly - Escalate issues appropriately while maintaining strong Tier I → Tier II handoffs - Build a culture of accountability and support - Create an environment where expectations are clear, feedback is frequent, and performance is owned - Balance empathy with accountability—agents feel supported and responsible for results - Reinforce behaviors that align with our values and customer standards - Enable scale and operational improvement - Surface gaps in training, documentation, tooling, or process - Partner with leadership to continuously improve how Tier I support operates at scale - Help agents progress toward mastery-level performance and future growth opportunities Who You’ll Work With - Report to: Support Team Manager - Coach daily: Tier I Support Agents through 1:1s, feedback, and performance management - Partner with: Other Tier I Team Leads to ensure coverage, consistency, and alignment - Collaborate with: Tier II Team Lead to improve escalation quality and handoffs - Work closely with: QA Analyst on calibration, trends, and targeted coaching initiatives What We’re Looking For - 3–6 years of experience in customer support, ideally in a high-volume SaaS or marketplace environment - 1–2 years in a leadership, senior agent, SME, or acting lead role with direct coaching responsibility - Strong passion for coaching and developing others—paired with comfort holding firm performance standards - Proven ability to manage day-to-day performance across SLA, productivity, attendance, and quality - Ability to diagnose performance issues (skill, behavior, clarity, or effort) and respond decisively - Highly organized, proactive, and comfortable making decisions without constant direction - Clear, direct, and empathetic communicator—able to deliver feedback that drives change - Experience with support tooling (Salesforce, Talkdesk, Intercom, or similar CRM/telephony platforms) - Calm, structured leader in fast-paced, high-volume environments - Spanish/English bilingual fluency is a strong plus - Restaurant, hospitality, or marketplace support experience is a plus Pay & Benefits - The estimated base salary range for this role is $30k USD - Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! Interview Process - Recruiter Screen — 30-minute video call to align on your background, what you're looking for, and answer any early questions. - Hiring Manager Screen — 30-minute video interview to go deeper on your experience and how you work. - Full Interview Round — 45-minute interview with our Support Manager to dive deeper into your leadership experience and background. - Final Round — 30-minute video conversation with a senior leadership member. \uD83D\uDEA9 Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as \"phishing\" or “spam” and do not respond. Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as \"phishing\" or “spam” and do not respond.", "summaryDescription" : "Tier Support Team Lead at Owner. Skills: Customer Success, Team Leadership, Support Operations. Lead from the floor. Coach with intention", "createdAt" : "2026-06-14T20:22:27.921", "lastUpdated" : "2026-06-16T03:47:19.890", "ingestTimestamp" : "2026-06-14T20:22:27.921", "mongoId" : "6a2cc34474d8ee00a0a08de9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Leadership", "Customer Success", "Team Leadership", "Support Operations", "Team leadership", "Performance management", "Customer support", "Restaurant industry", "Local business software", "Salesforce", "Talkdesk", "Intercom" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 410.91483, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308bd0f292fd229c09a63f", "title" : "Work Council Support Specialist - Compliance (m/w/d)", "company" : "EVERIENCE", "industry" : "Information Technology And Services", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Work Council Support Specialist in Amsterdam, Netherlands, adjusted for the consulting industry and full-time employment." }, "location" : "Amsterdam, NH, Netherlands", "locations" : [ "Amsterdam", "NH", "Netherlands" ], "timestamp" : "2026-06-16T11:46:24.483", "fingerprint" : "dc84594b10850ea183308a97faa8fc8dff4820ae412f6b997b6223b1559b2029", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/EVERIENCE/744000132170499-work-council-support-specialist-compliance-m-w-d-", "externalId" : "744000132170499", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Amsterdam", "state" : "North Holland", "country" : "Netherlands", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.3730796,4.8924534" } ], "locationText" : "Amsterdam, North Holland, Netherlands", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Governance", "Process improvement", "Stakeholder management", "Budget management", "Content creation" ], "hardSkillsList" : [ "Digital collaboration tools" ], "hardSkills" : [ { "name" : "Digital collaboration tools", "level" : "intermediate" } ], "majorSkills" : "Employee participation, Corporate governance, Works Councils Act", "majorSkillsList" : [ "Employee participation", "Corporate governance", "Works Councils Act" ], "coreResponsibilities" : "Advise on governance, Advise on processes, Advise on working methods, Act as central point of contact, Maintain 'One Way of Working', Develop 'One Way of Working', Initiate process improvements, Implement process improvements, Develop communication plans, Execute communication plans, Manage digital working environment, Develop digital working environment, Organize training sessions, Organize events, Organize multi-day meetings, Manage budgets, Manage forecasts, Manage expenditures", "teamCollaboration" : "Employee Council members; Senior management; HR; Industrial Relations; Key stakeholders", "projectManagementSkills" : [ "Budget ownership" ], "domainKnowledge" : "Dutch Works Councils Act", "domainList" : [ "dutch-works-councils-act" ], "domainSpecificKnowledge" : [ "Dutch Works Councils Act" ], "toolProficiency" : [ "SharePoint", "Power Automate", "Microsoft 365", "Adobe Creative Suite" ], "communicationSkills" : "Communication planning; Content creation", "qualificationsBasic" : "1 year experience with Works Councils, Knowledge of Dutch Works Councils Act, Stakeholder management experience, Event management experience, Budget ownership experience, English communication skills, Communication planning experience, Content creation experience, SharePoint experience, Power Automate experience, Microsoft 365 experience, Adobe Creative Suite experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Everience is an international consulting group delivering AI-augmented digital services. It combines expertise in digital transformation, artificial intelligence and data-based value creation, enabling companies to harness the potential of AI to support their businesses. With a 4,000-strong workforce across 18 locations in France and around the world, the group helps its clients to transform their user experience and to secure and leverage their data, devising new applications and co-creating the businesses of tomorrow. Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness. We provide a tailor-made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by deploying a wide range of expertise: consulting, desktop engineering, user support, knowledge management, business support, cybersecurity, cloud and infrastructure management, smart office, IT logistics Everience operates in the Benelux and internationally and has 16 sites in Europe. The quality of our services and the excellence of the technical expertise of our employees is our priority Everience is recruiting... As a Work Council Support Specialist , you will work at the heart of employee participation and corporate governance within the organization. You will support the Employee Council (Works Council) on strategic, operational, and content-related matters, contributing to the quality, continuity, and effectiveness of employee representation. Operating in a complex stakeholder environment, you will collaborate closely with Employee Council members, senior management, HR, Industrial Relations, and other key stakeholders. You will provide advice on governance, processes, and ways of working within the framework of the Dutch Works Councils Act (WOR - Wet op de Ondernemingsraden) and actively contribute to the further professionalization of the organization. In addition, you will be responsible for communications, digital collaboration tools, and process improvements within the Employee Council. You will support both small- and large-scale events and training programs while overseeing budgets and forecasts. This role combines strategic insight with a hands-on approach and serves as a key link in an environment where decision-making, employee interests, and organizational development intersect. Key Responsibilities * Advise on governance, processes, and working methods within the framework of the Dutch Works Councils Act (WOR). * Act as the central point of contact for the Employee Council and various stakeholders. * Maintain and further develop the \"One Way of Working\" within the Employee Council. * Initiate and implement process improvements aimed at enhancing quality, efficiency, and consistency. * Develop and execute communication plans and communication materials. * Manage and further develop the digital working environment using SharePoint, Power Automate, and Microsoft 365. * Organize training sessions, events, and multi-day meetings. * Manage budgets, forecasts, and expenditures related to Employee Council activities. ## Qualifications Mandatory Requirements (Only apply if you meet these requirements) * Minimum of 6 months to 1 year of demonstrable experience working for or alongside Works Councils / Employee Councils. * Demonstrable knowledge of the Dutch Works Councils Act (WOR). * Experience managing stakeholders at senior management and executive board level. * Proven experience in event management, organizing training programs, and budget ownership. * Excellent verbal and written communication skills in English. * Demonstrable experience with communication-related activities, including communication planning and content creation. * Experience with Adobe Creative Suite or similar design tools. * Demonstrable experience with SharePoint, Power Automate, and Microsoft 365. ## Additional Information All our positions are open to both women and men and are, of course, open to people with disabilities.", "summaryDescription" : "Work Council Support Specialist - Compliance (m/w/d) at EVERIENCE. 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It combines expertise in digital transformation, artificial intelligence and data-based value creation, enabling companies to harness the potential of AI to support their businesses. With a 4,000-strong workforce across 18 locations in France and around the world, the group helps its clients to transform their user experience and to secure and leverage their data, devising new applications and co-creating the businesses of tomorrow. Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness. We provide a tailor-made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by deploying a wide range of expertise: consulting, desktop engineering, user support, knowledge management, business support, cybersecurity, cloud and infrastructure management, smart office, IT logistics Everience operates in the Benelux and internationally and has 16 sites in Europe. The quality of our services and the excellence of the technical expertise of our employees is our priority Everience is recruiting... As a Work Council Support Specialist , you will work at the heart of employee participation and corporate governance within the organization. You will support the Employee Council (Works Council) on strategic, operational, and content-related matters, contributing to the quality, continuity, and effectiveness of employee representation. Operating in a complex stakeholder environment, you will collaborate closely with Employee Council members, senior management, HR, Industrial Relations, and other key stakeholders. You will provide advice on governance, processes, and ways of working within the framework of the Dutch Works Councils Act (WOR - Wet op de Ondernemingsraden) and actively contribute to the further professionalization of the organization. In addition, you will be responsible for communications, digital collaboration tools, and process improvements within the Employee Council. You will support both small- and large-scale events and training programs while overseeing budgets and forecasts. This role combines strategic insight with a hands-on approach and serves as a key link in an environment where decision-making, employee interests, and organizational development intersect. Key Responsibilities * Advise on governance, processes, and working methods within the framework of the Dutch Works Councils Act (WOR). * Act as the central point of contact for the Employee Council and various stakeholders. * Maintain and further develop the \"One Way of Working\" within the Employee Council. * Initiate and implement process improvements aimed at enhancing quality, efficiency, and consistency. * Develop and execute communication plans and communication materials. * Manage and further develop the digital working environment using SharePoint, Power Automate, and Microsoft 365. * Organize training sessions, events, and multi-day meetings. * Manage budgets, forecasts, and expenditures related to Employee Council activities. ## Qualifications Mandatory Requirements (Only apply if you meet these requirements) * Minimum of 6 months to 1 year of demonstrable experience working for or alongside Works Councils / Employee Councils. * Demonstrable knowledge of the Dutch Works Councils Act (WOR). * Experience managing stakeholders at senior management and executive board level. * Proven experience in event management, organizing training programs, and budget ownership. * Excellent verbal and written communication skills in English. * Demonstrable experience with communication-related activities, including communication planning and content creation. * Experience with Adobe Creative Suite or similar design tools. * Demonstrable experience with SharePoint, Power Automate, and Microsoft 365. ## Additional Information All our positions are open to both women and men and are, of course, open to people with disabilities.", "summaryDescription" : "Work Council Support Specialist - Compliance (m/w/d) at EVERIENCE. Skills: Employee participation, Corporate governance, Works Councils Act. Advise on governance. 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Work across countries; Work alongside global MERL team", "projectManagementSkills" : [ "Project management", "Research processes", "Research timelines" ], "domainKnowledge" : "Gender; Sexual reproductive health; Mental health; Economic empowerment", "domainList" : [ "gender", "sexual-reproductive-health", "mental-health", "economic-empowerment" ], "domainSpecificKnowledge" : [ "Gender", "Sexual reproductive health", "Mental health", "Economic empowerment" ], "communicationSkills" : "Knowledge management communication; Engaging reports; Research outputs communication", "documentationSkills" : "Reporting; Research outputs", "innovationCreativity" : "Creative mindset", "problemSolvingSkills" : "Uncovering new insights; Translating insights", "specialRequirements" : "12 month contract basis", "qualificationsBasic" : "Minimum 5 years applied research, Minimum 4 years M&E experience, Postgraduate degree in relevant field, SQL proficiency, Qualitative and quantitative research design, Fieldwork experience, Data analysis experience, Reporting experience, Commissioning research agencies, Managing research agencies, Qualitative data analysis, Quantitative data analysis, Digital adaptations data analysis, Uncovering new insights, Translating insights into reports, Strategic planning experience, Knowledge management experience, Communication skills, Organisation skills, Project management skills, Cultural awareness, Sensitivity to cultures, Creative mindset, Inquisitive mindset, Fluent in English, High level English writing, High level English speaking", "qualificationsPreferred" : "Experience with girls on sensitive issues, Experience with participatory engagement, Technical knowledge in thematic areas, Background evaluating programs for women/girls, Hands-on applied research experience, Experience training others in research methods, Experience mentoring others in research methods, Experience training others in data analysis, Experience mentoring others in data analysis, Experience training others in reporting, Experience mentoring others in reporting", "remoteFriendly" : true, "rawDescription" : "Who we are Girl Effect is an international non-profit that builds media that girls want, trust and need. From chat-bots to chat-shows and TV dramas to tech, our content is reaching millions of girls in Africa and Asia to make choices and changes in their lives. Igniting their confidence to act differently at a time that can define their future. We create safe spaces for girls, sharing facts, and answering questions about health, nutrition, education, relationships and so much more. And we use innovative technology so we can reach girls at scale. We arm girls with the skills to negotiate and redefine what they are told is possible, so every girl can choose to be in control of her body, her health, her learning and livelihood. When a girl unlocks her power to make different choices that change her life, it inspires others to do so too. She starts a ripple effect that impacts her family, her community, her country. That’s the Girl Effect. Role Context The Evidence write requests for proposals and Terms of Reference for studies, review research tools, advise on sampling strategies and methodologies, and review analysis and reporting. Support with quality assurance during fieldwork, with on-site visits' or something, as I think this will be a key aspect of the role. Provide technical expertise to research, monitoring, and evaluation projects, working alongside our global MERL team as required. You will advise on fit-for purpose designs suggesting qualitative and/or quantitative methodologies or other approaches (e. g. using digital methods or secondary data sources) as appropriate. Ensure that Girl Effect’s ethical and safeguarding standards are upheld, and that field implementation is conducted to the highest standards, through training and oversight of field research partners. Ensure that research outputs are accessible, readily understandable, and useful, ensuring they are utilised as much as possible. Develop research partnerships with local and international research organisations to maximise opportunities for cost-sharing and joint learning. This list should not be considered exhaustive; you will be expected to deliver other duties relevant and appropriate to this position. Who You Are (Experience Required) Substantial experience (minimum 5 years) in applied research and/or monitoring and evaluation in Kenya or a postgraduate degree in a relevant field and at least 4 years of work experience. Passionate about working with adolescent girls and young women and truly supporting them thrive in challenging environments. Demonstrated experience in implementation of high quality qualitative and quantitative research design, fieldwork, data analysis and reporting. Experience of commissioning and managing research agencies throughout projects ensuring deliverables are completed on time and meeting the organisational needs. Strong qualitative and quantitative data analysis skills; proficient with digital adaptations. Demonstrated experience in uncovering new insights and translating these into exciting, engaging reports and research outputs. Experience in strategic planning and knowledge management Strong communication skills; able to work effectively across functions and countries. Excellent organisation and project management skills; able to develop and drive research processes and timelines. Strong cultural awareness and sensitivity about the cultures within which Girl Effect operates. Creative and inquisitive mindset with strong communication and organisational skills. Commitment to realising the potential of girls and to the vision and values of Girl Effect. Desirable Expertise working with girls on sensitive issues in Kenya Experience with participatory engagement approaches Technical/theoretical knowledge in one or more of Girl Effect’s thematic areas (e. g. gender, sexual and reproductive health, mental health, or economic empowerment) Background in evaluating programmes that relate to women and girls Hands-on experience of applied research in emerging markets or developing contexts. Experience in training and mentoring others in research methods, data analysis and reporting. Fluent in English, with a high level in writing as well as speaking What Else You Should Know As we continue to scale and grow - we are hugely ambitious for our future and we are looking for people who are driven to change the world for girls. Our teams are a diverse mix across sectors (non-profit and commercial) and specialisms (from Creative through to Gender and Insight). You’ll learn and grow in an environment that will challenge you to think and work with a fresh perspective. In turn, you can expect to work somewhere where you will be stretched and developed in your role, a place where you can build your career and work with talented, engaged people committed to our cause. Girl Effect is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, or gender identity or expression. We are proud to be an equal opportunity workplace. We are committed to building an organisation that is increasingly representative of the communities that we serve. To this end, due regard will be paid to recruiting candidates with diverse professional, academic and cultural backgrounds. Furthermore, Girl Effect is committed to safeguarding and promoting the welfare and rights of all individuals, particularly the adolescent girls and young women we support. We have zero-tolerance for safeguarding violations, including sexual exploitation, abuse, and harassment (SEAH). All employees are required to adhere to our safeguarding policies and successfully complete relevant background checks, including reference and criminal record checks where applicable. This role is subject to a standard background disclosure. This role is being recruited for on a 12 month contract basis. Only applications submitted via https://job-boards.greenhouse.io/girleffect will be reviewed. Application closing date –29th June 2026", "summaryDescription" : "Evidence and Insights Manager at Girl Effect. Skills: Applied research, Monitoring and evaluation, Data analysis, Reporting. Write requests for proposals. Write Terms of Reference", "postedDate" : "2026-06-15T23:29:34.800", "createdAt" : "2026-06-15T23:29:34.800", "lastUpdated" : "2026-06-16T06:58:42.744", "ingestTimestamp" : "2026-06-15T23:29:34.800", "mongoId" : "6a306724f292fd229cfb9ac9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Qualitative analysis", "Quantitative analysis", "Digital data analysis", "Research methods", "Data analysis", "Reporting", "Leadership", "Negotiation", "Conflict resolution", "Public speaking", "Critical thinking", "Mentoring", "Applied research", "Monitoring and evaluation", "Research design", "Fieldwork", "Commissioning research", "Managing research", "Strategic planning", "Knowledge management", "Project management", "Research processes", "Research timelines", "Gender", "Sexual reproductive health", "Mental health", "Economic empowerment" ], "skillCount" : 27, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 408.5909, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Non-Profit", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c9e6c74d8ee00a099deac", "title" : "Program Director, Learning to Work", "company" : "Judith S Kaye High School", "industry" : "Education", "salary" : { "min" : 135000.0, "max" : 185000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Program, Learning to Work in New York, NY, adjusted for the education industry and full-time employment." }, "location" : "New York, NY", "locations" : [ "New York, NY" ], "timestamp" : "2026-06-16T06:43:52.780", "fingerprint" : "c2f3d8dfff94097dc7f9d03450e58eeac7d6bc18546c2d1920896de0ddadaed1", "source" : "jazzhr", "language" : "en", "externalId" : "klDdFwsRv8", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "experienceLevel" : "Director", "summaryDescription" : "Program Director, Learning to Work at Judith S Kaye High School", "createdAt" : "2026-06-14T21:12:19.849", "lastUpdated" : "2026-06-16T06:43:52.780", "ingestTimestamp" : "2026-06-14T21:12:19.849", "mongoId" : "6a2c9e6c74d8ee00a099deac", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 185000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Director", "dataQualityScore" : 0.5555556, "_score" : 407.99457, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a1683dd58b93c861eae69cb", "title" : "Voice and Chat Customer Support", "company" : "Support Services Group", "salary" : { "min" : 1080000.0, "max" : 1560000.0, "currency" : "JMD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level voice and chat customer support roles in Kingston, Jamaica, typically range from JMD 1,080,000 to JMD 1,560,000 annually, based on 2024-2025 market data for the customer support industry." }, "location" : "Kingston, JM", "locations" : [ "Kingston", "JM" ], "timestamp" : "2026-06-15T22:52:29.391", "fingerprint" : "4f6ae0e296beb50910f2a62d0981c4c812e73f3e568ae5acf3f7d6192512de0d", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://ssg-corp.breezy.hr/p/134045a3cb25-voice-and-chat-customer-support", "externalId" : "134045a3cb25", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kingston", "state" : "Saint Andrew", "country" : "Jamaica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "17.9841723,-76.8057525" } ], "locationText" : "Kingston, Saint Andrew, Jamaica", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Field customer inquiries, Address customer pain points, Maintain product knowledge", "outcomesObjectives" : "Drive customer satisfaction", "qualificationsBasic" : "Extensive product knowledge", "workSiteFlexibility" : "Onsite", "rawDescription" : "Support Services Group is looking for customer service representatives to join our team in our Kingston, Jamaica office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. This role would include email, voice and", "summaryDescription" : "Voice and Chat Customer Support at Support Services Group. Field customer inquiries. Address customer pain points", "createdAt" : "2026-06-14T21:53:59.292", "lastUpdated" : "2026-06-15T22:52:29.391", "ingestTimestamp" : "2026-06-14T21:53:59.292", "mongoId" : "6a1683dd58b93c861eae69cb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 405.5481, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Customer Support", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306c55f292fd229cfd3c53", "title" : "Health and Safety Advisor", "company" : "Ontario Transit Group", "industry" : "Construction", "salary" : { "min" : 80000.0, "max" : 100000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Toronto, ON, Canada", "locations" : [ "Toronto", "ON", "Canada" ], "timestamp" : "2026-06-16T10:32:09.126", "fingerprint" : "59cff133eadb22b3d2831f060b72ee3737ca59400761fbf7206fcc62c98188ab", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/OntarioTransitGroup/744000132234539-health-and-safety-advisor", "externalId" : "744000132234539", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Safety management software", "professionalSkills" : [ "Root cause analysis" ], "hardSkillsList" : [ "Incident investigation" ], "hardSkills" : [ { "name" : "Incident investigation", "level" : "intermediate" } ], "majorSkills" : "Health and Safety, Regulatory Compliance, Incident Investigation", "majorSkillsList" : [ "Health and Safety", "Regulatory Compliance", "Incident Investigation" ], "coreResponsibilities" : "Ensure compliance with local health and safety regulations, Conduct regular safety inspections and audits, Identify potential hazards, Ensure compliance with safety protocols, Assist in development and delivery of safety training, Emphasize safe work practices and procedures, Facilitate incident reporting, Facilitate incident investigation processes, Facilitate near-miss reporting, Implement corrective actions, Maintain accurate safety records, Prepare reports for review, Promote safety awareness, Facilitate safety meetings, Facilitate toolbox talks, Facilitate safety campaigns, Assist in development of emergency response plans, Assist in implementation of emergency response plans, Ensure employees are trained in response procedures, Identify opportunities for safety improvement, Provide recommendations for safety improvement, Implement safety enhancements, Evaluate safety performance of subcontractors, Ensure subcontractors meet OTG's safety standards, Stay informed about changes in health and safety, Communicate relevant regulatory updates", "teamCollaboration" : "Collaborate with project teams", "domainKnowledge" : "Health and safety regulations; Construction industry standards", "domainList" : [ "health-and-safety-regulations", "construction-industry-standards" ], "domainSpecificKnowledge" : [ "Health and safety regulations", "Construction industry standards" ], "toolProficiency" : [ "Microsoft Office Suite" ], "communicationSkills" : "Engage and influence others", "documentationSkills" : "Maintain safety records; Prepare reports", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Bachelor's degree or diploma in Occupational Health and Safety, Environmental Science, or related field, 3-5 years of experience in health and safety roles, Knowledge of local health and safety regulations, codes, and industry standards, Proficiency in safety management software, Proficiency in Microsoft Office Suite, Experience in incident investigation, Experience in root cause analysis, Commitment to promoting a safe and healthy work environment", "qualificationsPreferred" : "Experience in the construction or infrastructure industry", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ferrovial Construction Canada Inc. and VINCI Construction Grands Projets are undertaking the design, build, and finance the Ontario Line Southern Civil, Stations, and Tunnel (South Civil) package As Ontario Transit Group, we are now mobilizing our design and construction crews, with major works. The South Civil contract is anticipated to be completed in 2030. The project will strengthen Ontario’s economy by supporting an estimated 1,500 jobs at the peak of construction. What is the Project? * A six-kilometer tunnel and associated tunnelling works from Exhibition to Don Yard portal (west of the Don River). * Stations: * One above-ground station to be integrated with the existing GO Transit Exhibition Station. * Two underground stations to be integrated with the existing TTC Osgoode and Queen subway stations. * Four new underground stations (King/Bathurst, Queen/Spadina, Moss Park, Corktown). The benefits to Ontario Faster, more frequent, and reliable access to rapid transit with more than 227,500 people will live within a 10-minute walk of an Ontario Line station. * Improve the quality of life for commuters by reducing daily travel time. * Reduce crowding on the existing Line 1 (Yonge-University) subway. * Up to 57,000 more jobs accessible by transit (in 45 minutes or less) for Toronto residents. * Economic and community growth along the future transit line and thousands of job opportunities annually during construction. * Reduction in traffic congestion, greenhouse gases, and fuel consumption by providing an alternative transportation option. The Health and Safety Advisor champions safety across all OTG construction sites. In this role, you’ll ensure compliance with regulations, conduct site inspections, deliver safety training, and lead incident reporting and investigations. You’ll maintain accurate safety documentation, promote awareness through meetings and campaigns, and support emergency response planning. Collaborate with project teams to drive continuous safety improvements and uphold the highest standards for employees and contractors. The salary range for this position is $80,000 CAD - $100,000 CAD, plus additional benefits. Key Responsibilities: * Safety Compliance: Ensure that all OTG construction sites comply with local health and safety regulations, codes, and industry standards. * Safety Inspections: Conduct regular safety inspections and audits of construction sites, equipment, and processes to identify potential hazards and ensure compliance with safety protocols. * Safety Training: Assist in the development and delivery of safety training programs for employees, subcontractors, and suppliers, emphasizing safe work practices and procedures. * Incident Reporting: Facilitate incident reporting and investigation processes, including near-miss reporting, and work with teams to implement corrective actions. * Safety Documentation: Maintain accurate safety records, including incident reports, safety inspection findings, and training records, and prepare reports for review. * Safety Communication: Promote safety awareness by facilitating safety meetings, toolbox talks, and safety campaigns to engage employees in safety initiatives. * Emergency Response: Assist in the development and implementation of emergency response plans, ensuring employees are adequately trained in response procedures. * Safety Improvement: Identify opportunities for safety improvement, provide recommendations, and collaborate with project teams to implement safety enhancements. * Contractor Safety: Evaluate the safety performance of subcontractors and suppliers, ensuring they meet OTG's safety standards. * Regulatory Updates: Stay informed about changes in health and safety regulations, codes, and best practices, and communicate relevant updates to project teams. ## Qualifications * A Bachelor's degree or diploma in Occupational Health and Safety, Environmental Science, or a related field. * Minimum of 3-5 years of experience in health and safety roles, preferably in the construction or infrastructure industry. * Knowledge of local health and safety regulations, codes, and industry standards. * Strong communication and interpersonal skills, with the ability to engage and influence others in safety initiatives. * Proficiency in safety management software and Microsoft Office Suite. * Experience in incident investigation and root cause analysis. * Commitment to promoting a safe and healthy work environment. * Attention to detail and strong organizational skills. ## Additional Information What We Offer * Competitive Salary * Comprehensive Benefits Package: * Disability Insurance * Dental Insurance * Extended medical insurance * (Optional) RRSP matching * Discretionary Bonus Why OTG? Welcome to Ontario Transit Group (OTG), located in the heart of Downtown Toronto, where diversity and passion collide. As we work on the groundbreaking Ontario Line project, we prioritize fostering a positive culture. Join us and be part of a team that celebrates our employees, organizes family events, and promotes health and wellness initiatives. Our commitment to personal and professional growth means annual performance reviews, salary increases, comprehensive health benefits, generous RRSP matching, industry education support, and career development opportunities. OTG uses artificial intelligence (AI) tools as part of the applicant screening process. However, applications are reviewed by a member of our Recruitment team to ensure a fair and thorough assessment. At OTG, we embrace diversity, recognizing that it strengthens us as a team and as a company. We are an equal-opportunity employer, encouraging applications from all interested candidates. We value Indigenous people, racialized people, neurodivergent people, people with disabilities, and individuals from gender and sexually diverse communities with intersectional identities. OTG is committed to fostering an inclusive, equitable, and accessible environment. If you require accommodation during the selection process, please contact hr@ontransitgroup.ca. If you're ready to be part of our dynamic team in one of the world's most diverse cities, don't wait any longer—apply now! While we appreciate your interest, only selected candidates will be contacted for interviews. Please note that we do not accept agency submissions.", "summaryDescription" : "Health and Safety Advisor at Ontario Transit Group. Skills: Health and Safety, Regulatory Compliance, Incident Investigation. Ensure compliance with local health and safety regulations. Conduct regular safety inspections and audits", "postedDate" : "2026-06-15T15:31:28.000", "createdAt" : "2026-06-16T00:03:20.538", "lastUpdated" : "2026-06-16T10:32:09.126", "ingestTimestamp" : "2026-06-16T00:03:20.538", "mongoId" : "6a306c55f292fd229cfd3c53", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Incident investigation", "Health and Safety", "Regulatory Compliance", "Incident Investigation", "Root cause analysis", "Health and safety regulations", "Construction industry standards", "Microsoft Office Suite" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 404.57327, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Construction", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30727df292fd229cffdd04", "title" : "Health and Safety Advisor", "company" : "Ontario Transit Group", "industry" : "Construction", "salary" : { "min" : 80000.0, "max" : 100000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Toronto, ON, Canada", "locations" : [ "Toronto", "ON", "Canada" ], "timestamp" : "2026-06-16T11:59:12.255", "fingerprint" : "963bbf4fa457eac963a83ffea402442c22a8e144e2463acabbb747e5042e0d0f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/OntarioTransitGroup/744000132234539-health-and-safety-advisor", "externalId" : "744000132234539", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office Suite", "professionalSkills" : [ "Root cause analysis" ], "hardSkillsList" : [ "Safety inspections", "Safety training", "Incident reporting", "Safety documentation", "Emergency response planning" ], "hardSkills" : [ { "name" : "Safety inspections", "level" : "intermediate" }, { "name" : "Safety training", "level" : "intermediate" }, { "name" : "Incident reporting", "level" : "intermediate" }, { "name" : "Safety documentation", "level" : "intermediate" }, { "name" : "Emergency response planning", "level" : "intermediate" } ], "majorSkills" : "Health and safety, Incident investigation, Safety compliance", "majorSkillsList" : [ "Health and safety", "Incident investigation", "Safety compliance" ], "coreResponsibilities" : "Ensure compliance with local health and safety regulations,, Conduct regular safety inspections and audits of construction, Identify potential hazards and ensure compliance with safety, Assist in the development and delivery of safety, Emphasize safe work practices and procedures, Facilitate incident reporting and investigation processes, Include near-miss reporting, Work with teams to implement corrective actions, Maintain accurate safety records, Prepare reports for review, Promote safety awareness by facilitating safety meetings, toolbox, Engage employees in safety initiatives, Assist in the development and implementation of emergency, Ensure employees are adequately trained in response procedures, Identify opportunities for safety improvement, Provide recommendations for safety enhancements, Collaborate with project teams to implement safety enhancements, Evaluate the safety performance of subcontractors and suppliers, Ensure subcontractors and suppliers meet OTG's safety standards, Stay informed about changes in health and safety, Communicate relevant updates to project teams", "teamCollaboration" : "Collaborate with project teams", "domainKnowledge" : "Industry safety standards", "domainList" : [ "industry-safety-standards" ], "domainSpecificKnowledge" : [ "Industry safety standards" ], "toolProficiency" : [ "Safety management software" ], "communicationSkills" : "Interpersonal skills", "documentationSkills" : "Safety documentation; Incident reports; Training records", "continuousLearning" : "Industry education support; Career development opportunities", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Bachelor's degree or diploma in Occupational Health and Safety, Environmental Science, or related field, 3-5 years of experience in health and safety roles, Knowledge of local health and safety regulations, codes, and industry standards, Proficiency in safety management software and Microsoft Office Suite, Experience in incident investigation and root cause analysis, Commitment to promoting a safe and healthy work environment, Attention to detail and organizational skills", "qualificationsPreferred" : "Experience in the construction or infrastructure industry", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ferrovial Construction Canada Inc. and VINCI Construction Grands Projets are undertaking the design, build, and finance the Ontario Line Southern Civil, Stations, and Tunnel (South Civil) package As Ontario Transit Group, we are now mobilizing our design and construction crews, with major works. The South Civil contract is anticipated to be completed in 2030. The project will strengthen Ontario’s economy by supporting an estimated 1,500 jobs at the peak of construction. What is the Project? * A six-kilometer tunnel and associated tunnelling works from Exhibition to Don Yard portal (west of the Don River). * Stations: * One above-ground station to be integrated with the existing GO Transit Exhibition Station. * Two underground stations to be integrated with the existing TTC Osgoode and Queen subway stations. * Four new underground stations (King/Bathurst, Queen/Spadina, Moss Park, Corktown). The benefits to Ontario Faster, more frequent, and reliable access to rapid transit with more than 227,500 people will live within a 10-minute walk of an Ontario Line station. * Improve the quality of life for commuters by reducing daily travel time. * Reduce crowding on the existing Line 1 (Yonge-University) subway. * Up to 57,000 more jobs accessible by transit (in 45 minutes or less) for Toronto residents. * Economic and community growth along the future transit line and thousands of job opportunities annually during construction. * Reduction in traffic congestion, greenhouse gases, and fuel consumption by providing an alternative transportation option. The Health and Safety Advisor champions safety across all OTG construction sites. In this role, you’ll ensure compliance with regulations, conduct site inspections, deliver safety training, and lead incident reporting and investigations. You’ll maintain accurate safety documentation, promote awareness through meetings and campaigns, and support emergency response planning. Collaborate with project teams to drive continuous safety improvements and uphold the highest standards for employees and contractors. The salary range for this position is $80,000 CAD - $100,000 CAD, plus additional benefits. Key Responsibilities: * Safety Compliance: Ensure that all OTG construction sites comply with local health and safety regulations, codes, and industry standards. * Safety Inspections: Conduct regular safety inspections and audits of construction sites, equipment, and processes to identify potential hazards and ensure compliance with safety protocols. * Safety Training: Assist in the development and delivery of safety training programs for employees, subcontractors, and suppliers, emphasizing safe work practices and procedures. * Incident Reporting: Facilitate incident reporting and investigation processes, including near-miss reporting, and work with teams to implement corrective actions. * Safety Documentation: Maintain accurate safety records, including incident reports, safety inspection findings, and training records, and prepare reports for review. * Safety Communication: Promote safety awareness by facilitating safety meetings, toolbox talks, and safety campaigns to engage employees in safety initiatives. * Emergency Response: Assist in the development and implementation of emergency response plans, ensuring employees are adequately trained in response procedures. * Safety Improvement: Identify opportunities for safety improvement, provide recommendations, and collaborate with project teams to implement safety enhancements. * Contractor Safety: Evaluate the safety performance of subcontractors and suppliers, ensuring they meet OTG's safety standards. * Regulatory Updates: Stay informed about changes in health and safety regulations, codes, and best practices, and communicate relevant updates to project teams. ## Qualifications * A Bachelor's degree or diploma in Occupational Health and Safety, Environmental Science, or a related field. * Minimum of 3-5 years of experience in health and safety roles, preferably in the construction or infrastructure industry. * Knowledge of local health and safety regulations, codes, and industry standards. * Strong communication and interpersonal skills, with the ability to engage and influence others in safety initiatives. * Proficiency in safety management software and Microsoft Office Suite. * Experience in incident investigation and root cause analysis. * Commitment to promoting a safe and healthy work environment. * Attention to detail and strong organizational skills. ## Additional Information What We Offer * Competitive Salary * Comprehensive Benefits Package: * Disability Insurance * Dental Insurance * Extended medical insurance * (Optional) RRSP matching * Discretionary Bonus Why OTG? Welcome to Ontario Transit Group (OTG), located in the heart of Downtown Toronto, where diversity and passion collide. As we work on the groundbreaking Ontario Line project, we prioritize fostering a positive culture. Join us and be part of a team that celebrates our employees, organizes family events, and promotes health and wellness initiatives. Our commitment to personal and professional growth means annual performance reviews, salary increases, comprehensive health benefits, generous RRSP matching, industry education support, and career development opportunities. OTG uses artificial intelligence (AI) tools as part of the applicant screening process. However, applications are reviewed by a member of our Recruitment team to ensure a fair and thorough assessment. At OTG, we embrace diversity, recognizing that it strengthens us as a team and as a company. We are an equal-opportunity employer, encouraging applications from all interested candidates. We value Indigenous people, racialized people, neurodivergent people, people with disabilities, and individuals from gender and sexually diverse communities with intersectional identities. OTG is committed to fostering an inclusive, equitable, and accessible environment. If you require accommodation during the selection process, please contact hr@ontransitgroup.ca. If you're ready to be part of our dynamic team in one of the world's most diverse cities, don't wait any longer—apply now! While we appreciate your interest, only selected candidates will be contacted for interviews. Please note that we do not accept agency submissions.", "summaryDescription" : "Health and Safety Advisor at Ontario Transit Group. Skills: Health and safety, Incident investigation, Safety compliance. Ensure compliance with local health and safety regulations,. Conduct regular safety inspections and audits of construction", "postedDate" : "2026-06-15T15:31:28.000", "createdAt" : "2026-06-16T01:38:26.114", "lastUpdated" : "2026-06-16T11:59:12.255", "ingestTimestamp" : "2026-06-16T01:38:26.114", "mongoId" : "6a30727df292fd229cffdd04", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Safety inspections", "Safety training", "Incident reporting", "Safety documentation", "Emergency response planning", "Health and safety", "Incident investigation", "Safety compliance", "Root cause analysis", "Industry safety standards", "Safety management software" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 404.38577, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Construction", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306665f292fd229cfb0e94", "title" : "Trust and Safety Analyst", "company" : "Twitch", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Trust and Safety Analyst in London, UK, adjusted for industry and company size." }, "location" : "London, UK", "locations" : [ "London", "UK" ], "timestamp" : "2026-06-16T08:46:53.892", "fingerprint" : "4cb25166703e817215af57148ef40c100e2cedbe91a775d7f579ee014b2f1d33", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/twitch/jobs/8590327002", "externalId" : "8590327002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "experienceMinYears" : 2, "technicalSkills" : "SQL", "professionalSkills" : [ "Content moderation", "Policy enforcement", "User support", "Data analysis", "Vendor management", "Cross-functional collaboration" ], "hardSkillsList" : [ "Data analysis" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" } ], "majorSkills" : "Trust and Safety, Content moderation, Policy enforcement", "majorSkillsList" : [ "Trust and Safety", "Content moderation", "Policy enforcement" ], "coreResponsibilities" : "Moderate user-generated content, Enforce platform policies, Respond to user support inquiries, Analyze trust and safety data, Identify trends and patterns, Develop and implement new policies, Collaborate with product and engineering teams, Manage relationships with third-party vendors", "teamCollaboration" : "Cross-functional teams; Product teams; Engineering teams; Third-party vendors", "projectManagementSkills" : [ "JIRA" ], "domainKnowledge" : "Trust and Safety; Content moderation policies; User behavior analysis", "domainList" : [ "trust-and-safety", "content-moderation-policies", "user-behavior-analysis" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation policies", "User behavior analysis" ], "toolProficiency" : [ "JIRA" ], "problemSolvingSkills" : "Root cause analysis; Troubleshooting", "outcomesObjectives" : "Maintain a safe and trustworthy platform; Improve user experience; Reduce policy violations; Increase user satisfaction", "qualificationsBasic" : "2+ years of experience in Trust and Safety, Experience with content moderation, Experience with policy enforcement, Experience with user support, Experience with data analysis", "qualificationsPreferred" : "Experience with SQL, Experience with data visualization tools, Experience with project management tools, Experience with vendor management, Experience with cross-functional collaboration", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch is looking for a passionate, high energy addition to our Trust & Safety team. Our Trust & Safety Analysts are at the core of enabling Twitch to be a welcoming and safe place for people to build communities. This role will particularly focus on supporting the vibrant and fantastic communities on Twitch by keeping them safe from online harms. Alongside other Analysts around the world, you’ll be an essential element of Trust and Safety’s efforts to foster a thriving, creative Twitch. We look for effective written and verbal communication skills, professionalism, initiative, and sound decision-making in all Trust & Safety candidates. You can work in London, UK. You Will: Assess and take appropriate action on user reports of Twitch policy violations promptly and effectively Prioritize swift action on sensitive community issues, including child safety, terrorism and violent extremism, and off service behaviors Review and respond to internal and external escalations Participate in shift rotation for some weekends and holidays Maintain expert understanding of Twitch’s policies, site features, and internal documentation Contribute your insight and skills to the Trust & Safety team to support Twitch’s global community Actively identify areas for improvement, using a data-driven approach to understand and mitigate risk Leverage AI tooling and programmes such as SQL to build efficiencies and streamline workflows You Have: 2+ years experience in Trust & Safety, Risk Operations, Investigations, Fraud Prevention, Content Moderation, Escalations and Crisis Management, or a related field Experience investigating complex user, content, or platform safety issues and making risk-based decisions in ambiguous situations Familiarity with SQL, data analysis tools, or AI-assisted workflows used to identify trends, investigate risk, and improve operational efficiency Ability to analyze large datasets, identify patterns, and translate findings into actionable recommendations Curiosity and willingness to learn new tools and technologies that support proactive risk detection and investigations Bonus Points Familiarity with AWS infrastructure Experience with email / notifications technologies Experience writing Go in production systems Perks Private Medical Insurance Dental, Vision & Life Insurance Pension Plan Maternity & Parental Leave Paid Time Off & Holidays Commuter Benefits Amazon Employee Discount Job ID: TW9204 Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.", "summaryDescription" : "Trust and Safety Analyst at Twitch. Skills: Trust and Safety, Content moderation, Policy enforcement. Moderate user-generated content. Enforce platform policies", "postedDate" : "2026-06-15T23:29:40.736", "createdAt" : "2026-06-15T23:29:40.736", "lastUpdated" : "2026-06-16T08:46:53.892", "ingestTimestamp" : "2026-06-15T23:29:40.736", "mongoId" : "6a306665f292fd229cfb0e94", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Data analysis", "Trust and Safety", "Content moderation", "Policy enforcement", "User support", "Vendor management", "Cross-functional collaboration", "JIRA", "Content moderation policies", "User behavior analysis" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 402.58447, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6cd574d8ee00a091ba93", "title" : "Product Manager – Contractor (1099)", "company" : "InStride", "industry" : "Education", "salary" : { "min" : 145000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Product Manager in Los Angeles, adjusted for the Education industry and contract employment type." }, "location" : "700 S. Flower St, 18th FL, Los Angeles, CA 90017", "locations" : [ "700 S. Flower St", "18th FL", "Los Angeles", "CA 90017" ], "timestamp" : "2026-06-16T03:42:28.115", "fingerprint" : "aff6424469e1eef6ce6d781e9af966d4b46ddfefb539eac975e745e69211aae8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/instride/jobs/5163865007", "externalId" : "5163865007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Los Angeles", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0536909,-118.2427660" } ], "locationText" : "Los Angeles, California, United States", "employmentType" : "CONTRACT", "majorSkills" : "Product strategy, Roadmap, User stories, Cross-functional collaboration", "majorSkillsList" : [ "Product strategy", "Roadmap", "User stories", "Cross-functional collaboration" ], "coreResponsibilities" : "Develop product strategy, Define product roadmap, Write user stories, Collaborate with cross-functional teams", "teamCollaboration" : "Cross-functional teams", "remoteFriendly" : false, "rawDescription" : "At InStride, people are our purpose. We believe that investing in people is the most powerful way to drive success—for individuals and organizations alike. As a public benefit corporation, we partner with leading employers to unlock opportunities for their employees, providing access to top-tier education programs that align with their employees’ career goals and the company’s business goals. Our mission goes beyond skill-building; we're here to empower our partners’ employees to advance their careers, elevate their expertise, and achieve meaningful personal and professional growth. No matter the team you’re on, our dedication to the success of our partners and their employees is what drives us. If you're passionate about making a difference and driving educational and professional advancement, InStride is the place for you. To get a better feel for our culture, watch more here. Candidates must be located in one of the following states to be considered eligible for employment: AZ, CA, CO, CT, DC, DE, FL, GA, IL, IN, KS, LA, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, TX, VA, WA, WI. What we're looking for: Working closely with the Sr. Manager, Product, the Product Manager will be accountable for a roadmap of capabilities that will help InStride scale innovative workforce education solutions across all of our users: corporate partners, academic partners, working adult learners, and internal teams. The ideal candidate will be able to seamlessly collaborate across product lines and partners and is passionate about building solutions to help our business grow. The role requires a combination of strategic problem solving, analytical prowess, and cross-functional leadership. As the role will likely focus on technical product pods, this Product Manager must be comfortable operating deeply in technical problem spaces – partnering closely with engineering to drive platform, architecture, and internal tooling initiatives – while translating that work into durable business and user outcomes. Skills we’d love to see you show off: Translating: Ability to translate complex market and business needs into clear product requirements. Technical Product Leadership: Comfort leading highly technical initiatives such as platform enhancements, internal tools, system integrations, and architectural or framework migrations; able to engage engineers in detailed discussions and understand tradeoffs. Systems Thinking: Ability to reason about complex systems, dependencies, data flows, and long-term scalability when defining product direction. Data-driven Decision Making: Strong analytical skills and inclination to use data (or proxy data) to inform decisions and prioritization Clear, Tailored Communication: Strong verbal and written communication across a diverse set of partners and team members; writes clearly, succinctly, and in a compelling manner Relationship Management: Able to build rapport and trust across stakeholder groups; strong listener who displays emotional intelligence Cross-functional Leadership: Experience partnering cross-functionally to effectively ask questions, listen, uncover perspectives, present options, build consensus, and effectuate new ideas; Proven experience working closely with engineering teams to shape solutions, sequence work, and balance technical health with business outcomes. Planning and Execution: Designs strong project plans, effectively mobilizes colleagues across teams, and ensures the work is completed on time and to a high standard Who you are: 5+ years of product management or similar experience, preferably in edtech or HR tech Bachelor’s degree or relevant work experience Experience with agile software development practices and experience crafting epics, user stories, building agile processes, backlog management, and roadmap planning Experience leading or significantly contributing to platform, infrastructure-adjacent, or internal product initiatives (e.g., APIs, internal tools, system integrations, migrations). Comfortable context-switching between deeply technical problem spaces and customer- or partner-facing feature development. Experience leading technical conversations with less technical internal and external stakeholders (e.g., corporate and/or higher education leaders) Understands the value of strong documentation, knowledge management, and impact measurement Enjoys tackling open-ended, ambiguous problems and delving into new topics, domains, and techniques; can process a large amount of information and distill into recommendations \"No job too small\" attitude / “roll up sleeves” mentality; proactive with a bias for speed and action; able to handle multiple, competing (and sometimes unexpected) demands How you will create impact: Product development and execution Lead end-to-end product lifecycle from discovery through launch, ensuring timely execution and high-quality delivery Accountable for a roadmap of features and capabilities to ensure a scalable and high-quality experience for learners and/or corporate partners Lead product work for pods focused on technical initiatives, including internal support tools, partner eligibility management, core platform/API evolution, and front-end framework migration. Partner closely with engineering to define scope, sequence work, manage dependencies, and make informed tradeoffs that balance delivery, scalability, and technical quality. Ensure technical initiatives are clearly tied to business outcomes, operational efficiency, or future product capabilities. Lead partnership with other departments to ensure proper triage, review and prioritization of feature and/or bug requests from internal and external stakeholders Define, track, and report on key product metrics; leverage data analytics and user research to guide decisions and to continuously improve product performance and user experience Support exploration and go-to-market of new business solutions and features in collaboration with other teams, including representing the product team in strategic partnership conversations Understanding of the market and business Maintain a solid understanding of the problems and needs of working adult learners and employer partners, by proactively reviewing and analyzing available market data and internal data (e.g., A/B testing, learner survey data, platform usage data) and seeking opportunities to obtain firsthand learnings (e.g., watch Gong recordings of sales calls, join/lead user experience interviews) Translate market and business needs into product solutions and features The benefits listed within this career page are for full-time positions only and may not apply to this job posting. We are looking for someone who is not only technically skilled, but also enthusiastic about making a meaningful impact. If this description resonates with you, we're excited about the possibility of having you on our team. As a skills-driven employer, we encourage you to apply if there is a skill-fit, even in the absence of years of experience. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At InStride, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this role! Benefits @ InStride As an organization that champions investing in people, it’s critical we walk the talk. That’s why InStride employees are eligible to enroll in 2,800+ online certificate and degree programs through our Step Forward program. Unlike traditional tuition reimbursement programs, InStride covers your tuition upfront, regardless of your course of study, degree type, or school - eligible to employees starting Day 1. This role is also eligible for the following benefits: 401(k) plan with company match Flexible vacation policy Paid family leave Best-in-class health care benefits And more! InStride Diversity and Inclusion Statement At InStride, we foster a culture of belonging, we support authenticity and intersectionality, and we embrace and appreciate our differences. We do this by building a diverse pipeline of talent and ensuring equitable access to opportunities, information and leadership. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know. Policies & Disclosure InStride recommends employees have their COVID vaccinations. InStride may require employees to have COVID vaccination before entering the office or attending any InStride-related even in the future. However, we do not require this at this time. For questions on how we use personal information of job applicants, please refer to InStride's Job Applicant Privacy Policy. Beware of recruiting scams. InStride does not require a financial transaction or any financial account information to be eligible for employment. If you receive a message purporting to be from InStride asking you for a financial transaction, your financial account information, or any other sensitive information, please do not respond and let us know immediately at recruiting@instride.com. About InStride InStride is a human capital management company that helps organizations retain talent, upskill employees, and fill critical workforce roles through education programs. By breaking down barriers to learning, fostering career growth aligned with organizational goals, and simplifying program management, InStride delivers lasting impact. Partnering with forward-thinking companies like Labcorp, Adidas, and SSM Health, InStride drives meaningful social and business outcomes by providing access to life-changing education. Visit instride.com or follow InStride on LinkedIn for more information and up-to-date news.", "summaryDescription" : "Product Manager – Contractor (1099) at InStride. Skills: Product strategy, Roadmap, User stories, Cross-functional collaboration. Develop product strategy. Define product roadmap", "postedDate" : "2026-06-14T20:08:18.025", "createdAt" : "2026-06-14T20:08:18.025", "lastUpdated" : "2026-06-16T03:42:28.115", "ingestTimestamp" : "2026-06-14T20:08:18.025", "mongoId" : "6a2c6cd574d8ee00a091ba93", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 145000, "salaryAnnualMax" : 195000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Product strategy", "Roadmap", "User stories", "Cross-functional collaboration" ], "skillCount" : 4, "jobCategory" : "product", "jobSubcategory" : "product_management", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 401.85925, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a490374d8ee00a05e33b9", "title" : "Group Director, Client Advice & Management", "company" : "Omnicom Media", "industry" : "Marketing and Advertising", "salary" : { "min" : 175000.0, "max" : 200000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-12T22:17:35.475", "fingerprint" : "873595b20f15eb898109ef5dbdd1f258469edeb5dd4d932c89f44387fe0e0387", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/mediabrands/jobs/5142705007", "externalId" : "5142705007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "experienceLevel" : "Director", "professionalSkills" : [ "Client management", "Business development", "Financial management" ], "hardSkillsList" : [ "Budget management", "Client reporting", "Billing" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Client reporting", "level" : "intermediate" }, { "name" : "Billing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Client advice, Account management, Team leadership", "majorSkillsList" : [ "Client advice", "Account management", "Team leadership" ], "coreResponsibilities" : "Lead the team to deliver brilliant work, Ensure positive client satisfaction scores, Author all client proposals, Ensure all client reporting is met, Ensure budget management is met, Ensure authorization and billing needs are met, Ensure a positive relationship between clients and leads, Articulate client needs to leads, Manage client expectations, Manage agency resources, Manage deadlines, Deepen relationships with clients, Craft collaborative partnership with agencies, Apply a client lens to all product areas, Ensure solutions meet agreed-upon KPIs, Educate team on clients’ business, Involve leadership in key client engagements, Provide team members with performance goals, Provide team members with evaluations, Provide team members with career paths", "teamCollaboration" : "Integrated team management; Partnership with discipline leads; Collaboration across SBUs", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Client business; Agency operations; Marketing investment", "domainList" : [ "client-business", "agency-operations", "marketing-investment" ], "domainSpecificKnowledge" : [ "Client business", "Agency operations", "Marketing investment" ], "communicationSkills" : "Client presentations; Status updates; Proactive guidance", "innovationCreativity" : "Motivate clients to innovate", "problemSolvingSkills" : "Translate client challenges; Develop solutions", "outcomesObjectives" : "Achieve client goals", "qualificationsBasic" : "Proven ability to develop and maintain professional relationships, Ability to drive projects from conception, Commercial acumen skills", "qualificationsPreferred" : "10+ years in integrated planning role, 6+ years’ experience in leading, managing and developing staff", "rawDescription" : "Position Overview The Group Director, Client Advice and Management is a senior leadership role, managing across an integrated team (Client Advice and Management, Strategy, Communications Design and Partnerships). As a member of management, you exemplify our behaviours, drive quality work, and motivate your full integrated team by creating a positive and collaborative environment. You work in partnership and collaboration with the discipline leads and across the SBUs, to ensure comprehensive, business-appropriate solutions for clients. You are the day-to-day leader and driver for the client and the internal team. Your daily insights will keep your Managing Director – and your full Initiative team - ahead of the game, with your category expertise, status updates and proactive guidance. You are the authority on the client business to the agency and an authority on Initiative and the SBUs to the clients. You translate the clients’ challenges and opportunities, both internally and externally, and lead the development of solutions that achieve the goals. The Group Director manages the profitability of your group of accounts and has strong commercial acumen skills. Responsibilities Day to day client leader and advisor; motivate clients to innovate Actively lead the team to deliver brilliant work and flawless execution, ensuring positive client satisfaction scores  Leadership and authoring of all client proposals, recommendations and points of view  Ensure all client reporting, budget management, authorization and billing needs are met in a timely an accurate fashion  Responsible for ensuring a positive relationship between clients and Strategy, Design, Partnerships and SBU leads on your group of accounts; clearly articulate client needs and objectives to the integrated Strategy, Communications Design and Partnership leads  Ready to professionally push back where necessary to effectively manage client expectations, agency resources and deadlines  Deepen relationships and craft collaborative partnership with clients’ partners agencies Apply a client lens to all areas of Initiative product, ensuring solutions developed are business-appropriate and meet agreed-upon KPIs  Regularly educate your team, your Group Director and Initiative leadership on your clients’ business, culture and industry  Involve leadership and Group Director in key client engagements  Partner with the discipline leaders (e.g., Strategy, Communications Design, Partnerships, Analytics) and your Group Director, to provide team members with well-rounded performance goals, evaluations and career paths  Required Skills and Experience Proven ability to develop and maintain strong professional relationships with clients, colleagues and vendors Ability to drive projects from conception to completion; project management experience Background in consulting, marketing, advertising or integrated communications Strong leader, presenter and packager of opportunities Strong commercial acumen Desired Skills and Experience 10+ years in integrated planning role in media, publisher / vendor, or communications discipline (digital, content) 6+ years’ experience in leading, managing and developing a multi-dimensional staff We See You At IPG Mediabrands, we are unified behind a commitment to fostering a culture of inclusion and belonging. Together, we shine through a set of shared values and behaviors. We take pride in our responsibility to our clients, communities, and to each other. We embrace differences and recognize the unique value that each of us brings to our community. We encourage you to apply, as unique backgrounds, perspectives, and lived experiences are welcomed.  We See You at IPG Mediabrands. Wage and Benefits We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. To give you the ability to better meet your personal needs, and in support of your physical and emotional well-being, you will receive discretionary time off days and company-wide Appreciation Weeks and Wellness Days. We also offer a competitive Total Compensation package, including a competitive salary and eligibility for an annual discretionary incentive award or a relevant incentive award. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications. Employment Transparency It is the policy of Mediabrands, division of the Interpublic group, to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email accommodation@mbww.com. About IPG Mediabrands IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world’s most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at www.ipgmediabrands.com.  Salary Range $175,000—$200,000 USD", "summaryDescription" : "Group Director, Client Advice & Management at Omnicom Media. Skills: Client advice, Account management, Team leadership. Lead the team to deliver brilliant work. Ensure positive client satisfaction scores", "postedDate" : "2026-06-11T17:23:32.010", "createdAt" : "2026-06-11T17:23:32.010", "lastUpdated" : "2026-06-12T22:17:35.475", "ingestTimestamp" : "2026-06-11T17:23:32.010", "mongoId" : "6a2a490374d8ee00a05e33b9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 200000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Budget management", "Client reporting", "Billing", "Leadership", "Client advice", "Account management", "Team leadership", "Client management", "Business development", "Financial management", "Project management", "Client business", "Agency operations", "Marketing investment" ], "skillCount" : 14, "jobCategory" : "other", "jobSubcategory" : "mediabrands---united-states", "dataQualityScore" : 0.8888889, "_score" : 401.47156, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing and Advertising" }, { "id" : "6a3056caf292fd229cf2eba6", "title" : "IT Support Specialist", "company" : "Helsing", "industry" : "Technology", "salary" : { "min" : 48500.0, "max" : 65500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for an IT Support Specialist in Munich, Germany, adjusted for mid-seniority and the technology industry." }, "location" : "München, Germany", "locations" : [ "München", "Germany" ], "timestamp" : "2026-06-16T11:10:56.613", "fingerprint" : "fb106d2ea6f8ec4c301fb41d0351db1f273afaff6157baa549614b92bb5ff1fa", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://helsing.ai/jobs/4893273101?gh_jid=4893273101", "externalId" : "4893273101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "München", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.1371079,11.5753822" } ], "locationText" : "München, Germany", "technicalSkills" : "MacOS, Windows, IOS, Microsoft 365, Entra ID, Exchange, SharePoint, Teams, PowerShell, Python", "professionalSkills" : [ "Identity management", "Endpoint management", "SaaS administration", "Device lifecycle management", "Account lifecycle management", "Video conferencing support", "Documentation building", "Knowledge content creation", "Problem identification", "Automation design" ], "hardSkillsList" : [ "Hardware troubleshooting", "Software troubleshooting", "Connectivity troubleshooting", "Ticket triage", "User onboarding", "User offboarding", "MDM enrolment", "Account provisioning", "Access reviews", "Printer maintenance", "Self-service knowledge scaling" ], "hardSkills" : [ { "name" : "Hardware troubleshooting", "level" : "intermediate" }, { "name" : "Software troubleshooting", "level" : "intermediate" }, { "name" : "Connectivity troubleshooting", "level" : "intermediate" }, { "name" : "Ticket triage", "level" : "intermediate" }, { "name" : "User onboarding", "level" : "intermediate" }, { "name" : "User offboarding", "level" : "intermediate" }, { "name" : "MDM enrolment", "level" : "intermediate" }, { "name" : "Account provisioning", "level" : "intermediate" }, { "name" : "Access reviews", "level" : "intermediate" }, { "name" : "Printer maintenance", "level" : "intermediate" }, { "name" : "Self-service knowledge scaling", "level" : "intermediate" } ], "majorSkills" : "IT Support, End-user support, Device management, Account management", "majorSkillsList" : [ "IT Support", "End-user support", "Device management", "Account management" ], "coreResponsibilities" : "Provide technical support to end-users, Troubleshoot hardware issues, Troubleshoot software issues, Troubleshoot identity issues, Troubleshoot connectivity issues, Own and triage tickets, Ensure timely resolution, Ensure clear communication, Escalate complex issues, Manage user lifecycle, Manage device lifecycle, Manage onboarding, Manage offboarding, Manage joiners, Manage movers, Manage leavers, Manage MDM enrolment, Manage account provisioning, Manage access reviews, Maintain video conferencing hardware, Maintain meeting rooms, Maintain printers, Provide hands-on support for events, Administer Microsoft 365 operations, Administer SaaS tools, Build documentation, Maintain documentation, Build runbooks, Maintain runbooks, Build knowledge content, Maintain knowledge content, Identify recurring issues, Design longer-term fixes, Design automations", "teamCollaboration" : "Work with IT Engineering team; Partner with IT Engineering", "domainKnowledge" : "Defence AI; AI ethics; Sovereign decisions; Ethical standards; Deterrence; Decisive action; Regulated environments; Security-conscious practices", "domainList" : [ "defence-ai", "ai-ethics", "sovereign-decisions", "ethical-standards", "deterrence", "decisive-action", "regulated-environments", "security-conscious-practices" ], "domainSpecificKnowledge" : [ "Defence AI", "AI ethics", "Sovereign decisions", "Ethical standards", "Deterrence", "Decisive action", "Regulated environments", "Security-conscious practices" ], "toolProficiency" : [ "Jira Service Management", "Microsoft 365", "Intune", "Jamf", "JumpCloud" ], "documentationSkills" : "Build documentation; Maintain documentation; Build knowledge content; Maintain knowledge content", "continuousLearning" : "Learn new technologies", "problemSolvingSkills" : "Solve technical problems; Spot potential issues; Resolve potential issues", "outcomesObjectives" : "Keep employees productive; Resolve issues quickly; Ensure meeting rooms work; Ensure endpoints work; Ensure SaaS tools work; Raise bar on IT service quality; Scale team's impact", "qualificationsBasic" : "3+ years of experience in IT support, Hands-on experience supporting macOS, Hands-on experience supporting Windows, Hands-on experience supporting iOS, Solid grasp of identity troubleshooting, Solid grasp of endpoint troubleshooting, Solid grasp of SaaS troubleshooting", "qualificationsPreferred" : "Microsoft 365 administration experience, Intune experience, Jamf experience, JumpCloud experience, Scripting experience with PowerShell, Scripting experience with Python, Familiarity with networking concepts, Familiarity with Zero Trust, Familiarity with VPN troubleshooting, Experience in a fast-growing startup, Experience in a scale-up, Experience in a high-paced environment, Experience in a dynamic environment, Exposure to regulated environments, Exposure to defence industry, Exposure to government industry, Exposure to finance industry, Exposure to security-conscious working practices", "workSiteFlexibility" : "Onsite", "rawDescription" : "Who we are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards. As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously. We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications. The role The role As an IT Support Engineer, you will be the first line of defence for our employees' day-to-day technology experience in our UK or German office. You'll keep our people productive by resolving issues quickly, owning the device and account lifecycle, and ensuring meeting rooms, endpoints and SaaS tools \"just work\". You'll work closely with our wider IT Engineering team to spot recurring problems, automate them away, and continuously raise the bar on the quality of IT service across Helsing — directly enabling the engineers, AI specialists, and program managers building capabilities that protect our democracies. The day-to-day Provide technical support to end-users via Slack, email, and in-person troubleshooting hardware, software, identity, and connectivity issues across macOS, Windows, and iOS. Own and triage tickets in Jira Service Management, ensuring timely resolution, clear communication, and appropriate escalation of complex issues to the IT Engineering team. Manage the full user and device lifecycle: onboarding, offboarding, joiners/movers/leavers, MDM enrolment, account provisioning, and access reviews. Proactively maintain local video conferencing hardware, meeting rooms, printers, and other office IT, and provide hands-on support for company events and town halls. Administer day-to-day operations in Microsoft 365 (Entra ID, Exchange, SharePoint, Teams) and other SaaS tools used across Helsing. Build and maintain documentation, runbooks, and self-service knowledge content to scale the team's impact. Identify recurring issues and partner with IT Engineering to design longer-term fixes and automations. You should apply if you Have 3+ years of experience in an IT support role, ideally including L2/L3 responsibilities in a fast-moving environment. Have hands-on experience supporting macOS, Windows, and iOS, and a solid grasp of identity, endpoint, and SaaS troubleshooting. Enjoy solving technical problems, are eager to learn new technologies, and have a genuine passion for helping others succeed. Can prioritise and manage multiple competing tasks calmly in a dynamic environment. Bring a proactive mindset. You spot and resolve potential issues before they become outages or tickets. Bring a customer-first attitude with strong communication skills and a focus on delivering an excellent user experience. Your personal values match ours: ownership, initiative, dedication to mission, speed, and inclusiveness. Feel strongly about the right of democracies to defend their sovereignty through the fielding of capabilities that bolster deterrence and decisive action. Note: We operate at an intersection where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Nice to have Hands-on experience with Microsoft 365 administration particularly Entra ID, Exchange, and SharePoint. Experience with Mobile Device Management tools like Intune, Jamf, or JumpCloud. Scripting experience with PowerShell or Python to automate repetitive workflows. Familiarity with networking concepts, Zero Trust, and VPN troubleshooting. Experience working in a fast-growing startup, scale-up, or other high-paced, dynamic environment. Exposure to regulated environments (e. g. defence, government, finance) and security-conscious working practices. Join Helsing and work with world-leading experts in their fields Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts. We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about. What we offer A focus on outcomes, not time-tracking Competitive compensation and VSOP options Relocation support Social and education allowances Regular company events and all-hands to bring together employees as one team across Europe A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one (Specifically for engineering and AI) Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation. Helsing's Candidate Privacy and Confidentiality Regime can be found here.", "summaryDescription" : "IT Support Specialist at Helsing. Skills: IT Support, End-user support, Device management, Account management. Provide technical support to end-users. Troubleshoot hardware issues", "postedDate" : "2026-06-15T23:18:08.250", "createdAt" : "2026-06-15T23:18:08.250", "lastUpdated" : "2026-06-16T11:10:56.613", "ingestTimestamp" : "2026-06-15T23:18:08.250", "mongoId" : "6a3056caf292fd229cf2eba6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Hardware troubleshooting", "Software troubleshooting", "Connectivity troubleshooting", "Ticket triage", "User onboarding", "User offboarding", "MDM enrolment", "Account provisioning", "Access reviews", "Printer maintenance", "Self-service knowledge scaling", "IT Support", "End-user support", "Device management", "Account management", "Identity management", "Endpoint management", "SaaS administration", "Device lifecycle management", "Account lifecycle management", "Video conferencing support", "Documentation building", "Knowledge content creation", "Problem identification", "Automation design", "Defence AI", "AI ethics", "Sovereign decisions", "Ethical standards", "Deterrence", "Decisive action", "Regulated environments", "Security-conscious practices", "Jira Service Management", "Microsoft 365", "Intune", "Jamf", "JumpCloud" ], "skillCount" : 38, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 397.97952, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305513f292fd229cf1db82", "title" : "Licensed Clinical Social Worker or Social Work Clinician - Pediatric Oncology - CarT (Bass Center)", "company" : "Stanford Medicine Children's Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 52.0, "max" : 61.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "PALO ALTO, CA, United States", "locations" : [ "PALO ALTO", "CA", "United States" ], "certifications" : [ "Licensed Clinical Social Worker (LCSW)", "Licensed by the State of California" ], "timestamp" : "2026-06-16T08:47:19.572", "fingerprint" : "45a94c3465dd9ab108ef97c1a0f7d3b99a106afedcad86a4b2bcb85adb8435e2", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/StanfordMedicineChildrensHealth/3743990013622686-licensed-clinical-social-worker-or-social-work-clinician-pediatric-oncology-cart-bass-center-", "externalId" : "3743990013622686", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Palo Alto", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.4443293,-122.1598465" } ], "locationText" : "Palo Alto, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "professionalSkills" : [ "Psychosocial interventions", "Treatment plan development", "Social work services", "Clinical supervision", "Case management" ], "hardSkillsList" : [ "Biopsychosocial assessment", "Grief counseling", "Crisis intervention", "Therapeutic services" ], "hardSkills" : [ { "name" : "Biopsychosocial assessment", "level" : "intermediate" }, { "name" : "Grief counseling", "level" : "intermediate" }, { "name" : "Crisis intervention", "level" : "intermediate" }, { "name" : "Therapeutic services", "level" : "intermediate" } ], "majorSkills" : "Social work, Patient care, Family support", "majorSkillsList" : [ "Social work", "Patient care", "Family support" ], "coreResponsibilities" : "Provide psychosocial interventions to patients and families, Assess social needs related to health status, Develop treatment plans, Provide advocacy within the organization and community, Provide referrals, Provide practical assistance, Consult with health care staff, Orient health care staff, Train health care staff, Advocate for social work core values and ethics, Provide individual/group clinical supervision, Maintain electronic medical records, Prepare written and oral reports, Prepare hand-offs, Conduct psychosocial assessment of patients/families, Evaluate social, emotional, and physical needs, Apply social work theories and techniques, Identify and address barriers to care, Collaborate with interdisciplinary health care teams, Devise patient/family psychosocial treatment plans, Develop patient/family psychosocial treatment plans, Implement patient/family psychosocial treatment plans, Coordinate referrals to specialty and social services, Coordinate referrals to entitlement programs, Coordinate referrals to other care delivery systems, Record progress notes, Provide continuity of care, Help patients/families cope with illness, Manage independently assigned caseload, Engage in case finding for patients/families, Attend team conferences, Participate in interdisciplinary rounds, Provide supportive counseling, Provide grief counseling, Provide crisis intervention, Provide therapeutic services, Assist patients and families to face challenges, Cope with illness, Process medical information, Manage changes in level of functioning, Manage changes in care needs, Provide psychoeducation to patients/families", "teamCollaboration" : "Multidisciplinary health care team; Interdisciplinary health care teams; Interdisciplinary rounds", "domainKnowledge" : "Pediatric oncology; Biopsychosocial issues; Cultural issues; Economic issues; Patient/client health needs; Social work ethics", "domainList" : [ "pediatric-oncology", "biopsychosocial-issues", "cultural-issues", "economic-issues", "patient-client-health-needs", "social-work-ethics" ], "domainSpecificKnowledge" : [ "Pediatric oncology", "Biopsychosocial issues", "Cultural issues", "Economic issues", "Patient/client health needs", "Social work ethics" ], "communicationSkills" : "Oral reports; Written reports; Hand-offs", "documentationSkills" : "Electronic medical records", "qualificationsBasic" : "Licensed by the State of California as Licensed Clinical Social Workers (LCSW), Recent graduates, Professional social work experience, Conduct psychosocial assessment, Identify and address barriers to care, Collaborate with interdisciplinary health care teams, Coordinate referrals to specialty and social services, Record progress notes, Provide continuity of care, Manage independently assigned caseload, Engage in case finding for patients/families, Attend team conferences, Participate in interdisciplinary rounds, Provide supportive counseling, Provide grief counseling, Provide crisis intervention, Provide therapeutic services, Process medical information, Provide psychoeducation to patients/families, Maintain electronic medical records, Prepare written and oral reports, Prepare hand-offs", "qualificationsPreferred" : "Two years post-master's degree experience providing social work services, Five years of experience providing social work services", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time. Job ID: LP_00026334-2656941 JOB SUMMARY This paragraph summarizes the general nature, level and purpose of the job. As a member of a multidisciplinary health care team, medical social workers provide psychosocial interventions to patients as well as their families receiving services within any department of the LPCHS. Work typically addresses a variety of biopsychosocial issues and includes an assessment of the social needs as related to the patient's health status and the collaborative development of a treatment plan, including advocacy within the organization and community, counseling, referrals and practical assistance necessary to accomplish desired objectives. Provides consultation, orientation, and training to health care staff on the effects of biopsychosocial, cultural, and economic issues on the management of patient/client health needs. Advocates for social work core values and ethics within Stanford Medicine and the larger community. Licensed Clinical Social Worker: Licensed Clinical Social Worker is the second and fully-qualified, fully-proficient level of professional social work for employees who are licensed by the State of California as Licensed Clinical Social Workers (LCSW). Positions at this level are characterized by substantial professional responsibility and independence of action for providing social work services. Social Work Clinician: Social Work Clinician is the entry, developmental, and first working level of professional social work for employees who are recent graduates as well as those who have professional social work experience, but are not yet licensed as Licensed Clinical Social Workers (LCSW) by the State of California. ESSENTIAL FUNCTIONS The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct. Licensed Clinical Social Worker: * May provide individual/group clinical supervision to MSWs and student interns, as assigned. * Prepares and maintains electronic medical records in accordance with department and/or health system policies. * Provides written and oral reports and hand-offs. * Conducts psychosocial assessment of patients/families upon admission, annually, and/or as clinically indicated to evaluate social, emotional, and physical needs by applying social work theories and techniques. Identifies and addresses barriers to care. * Collaborates with interdisciplinary health care teams to devise, develop, and implement patient/family psychosocial treatment plans, coordinating referrals to specialty and social services including entitlement programs and other care delivery systems, and recording progress notes and the provision of continuity of care. * Helps patients/families cope with environmental and psychological issues of illness. * Manages independently assigned caseload of varying clinical acuity. * Engages in case finding for patients/families with potential psychosocial needs. Attends team conferences and participates in interdisciplinary rounds as needed. * Provides supportive counseling, grief counseling, crisis intervention, and other therapeutic services to assist patients and families to face challenges such as coping with illness, processing medical information, and changes in the level of functioning and care needs. * Provides psychoeducation to patients and families regarding adaptation to the patient's diagnosis, illness, treatment, and/or prognosis. Assist patients and families in the transition from youth to adult services. * Participates in quality assurance and community improvement as they relate to social work services or needs of patients and families and contributes to the review and development of written policies, procedures, or guidelines related to social work services. Social Work Clinician: * Prepares and maintains electronic medical records in accordance with department and/or health system policies. * Provides written and oral reports and hand-offs. * Conducts psychosocial assessment of patients/families upon admission, annually, and/or as clinically indicated to evaluate social, emotional and physical needs by applying social work theories and techniques. Identifies and addresses barriers to care. * Collaborates with interdisciplinary health care teams to devise, develop, and implement patient/family psychosocial treatment plans, coordinating referrals to specialty and social services including entitlement programs and other care delivery systems, and recording progress notes and the provision of continuity of care. * Helps patients/families cope with environmental and psychological issues of illness. * Manages assigned caseload, including case finding for patients/families with potential psychosocial needs. Attends team conferences and participates in interdisciplinary rounds as needed. * Provides supportive counseling, grief counseling, crisis intervention, and other therapeutic services to assist patients and families to face challenges such as coping with illness, processing medical information and changes in the level of functioning and care needs. * Provides psychoeducation to patients and families regarding adaptation to the patient's diagnosis, illness, treatment and/or prognosis. Assist patients and families in the transition from youth to adult services. * Participates in quality assurance and community improvement as they relate to social work services or needs of patients and families and contributes to the review and development of written policies, procedures, or guidelines related to social work services. ## Qualifications MINIMUM QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. Licensed Clinical Social Worker: * Education: Master's degree in Social Work from a CSWE-accredited college or university program or equivalent (as demonstrated by licensure) * Experience: Two (2) years of progressively responsible and directly related work experience. * License/Certification: SW (Licensed Clinical Social Worker) - Valid license as a Licensed Clinical Social Worker (LCSW) issued by the California Board of Behavioral Sciences. Social Work Clinician: * Education: Master's degree in Social Work (MSW) from a CSWE-accredited college or university program; Successful completion of Master's program prior to start date. If MSW is not from a CSWE-accredited program, must have a certificate from the California Board of Behavioral Sciences verifying registration as an Associate Clinical Social Worker, as evidence that the BBS has accepted the program as equivalent. KNOWLEDGE These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification. Licensed Clinical Social Worker: * Ability to apply theories, principles and practices of medical social work and of social services delivery systems in a hospital or medical center setting. * Ability to assess needs of patients and families utilizing data-based approach. * Ability to manage a caseload, recall case details; maintain confidentiality of information; determine the appropriate course of action in emergencies and other stressful situations. * Ability to provide written case narratives and reports. * Knowledge of and ability to apply effective assessment, interviewing, and counseling techniques. * Knowledge of and ability to apply social work theories, principles and techniques. * Knowledge of hospital and medical center resources to access and provide for patient care needs, and act on behalf of client to obtain necessary services. * Knowledge of child development and the impact of injury and illness. * Knowledge of family dynamics and the impact of injury, illness and loss. * Knowledge of and sensitivity to the significance of cultural considerations of LPCH's patient population. Social Work Clinician: * Ability to apply theories, principles and practices of medical social work and of social services delivery systems in a hospital or medical center setting. * Ability to assess needs of patients and families utilizing data-based approach. * Ability to manage a caseload, reclass case details; maintain confidentiality of information; determine the appropriate course of action in emergencies and other stressful situations. * Ability to provide written case narratives and reports. * Knowledge of and ability to apply effective assessment, interviewing, and counseling techniques. * Knowledge of and ability to apply social work theories, principles and techniques. * Knowledge of medical center resources to access and provide for patient care needs, and act on behalf of client to obtain necessary services. * Knowledge of and sensitivity to the significance of cultural considerations of LPCH's patient population. * Knowledge of child development and the impact of injury and illness. * Knowledge of family dynamics and the impact of injury, illness and loss. PHYSICAL REQUIREMENTS The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. ADDITIONAL INFORMATION Licensed Clinical Social Worker: Positions in this job family are flexibly staffed from Social Work Clinician to Licensed Clinical Social Worker, which means that vacant positions may be filled at either of the two class/grade levels depending on qualifications. A Social Work Clinician may be promoted to a Licensed Clinical Social Worker when they meet the minimum qualifications and are recommended for promotion by management. Social Work Clinician: * Social work settings across the hospital system may require a social worker to be assigned to a California Children's Services (CCS) clinic. * If a social work clinician is assigned to a CCS clinic, they must meet the following criteria for CCS Paneling: * 1. Social Worker (EPSDT Only) must: a. Be licensed as a clinical social worker by the California Board of Behavioral Sciences; or b. Have a master's degree in social work from a school accredited by the Council on Social Work Education and five years of full-time social work experience that shall include providing social work services to children with CCS-eligible medical conditions and their families. 2. Individuals who have less than the required five years of experience specified in 1b of this section shall submit the following: a. A certificate from the California Board of Behavioral Sciences verifying registration as an Associate Clinical Social Worker; and b. A written letter on the letterhead of the individual's employer, signed by the individual's supervisor or social work department director and contain the following requirements: (i) That you will receive weekly supervision if you have less than two years post-master's degree experience providing social work services. (ii) That you will receive at least monthly supervision if you have at least two years of post-master's degree experience but less that the required five years of experience providing social work services. * Positions in this job family are flexibly staffed from Social Work Clinician to Licensed Clinical Social Worker, which means that vacant positions may be filled at either of the two class/grade levels depending on qualifications. A Social Work Clinician may be promoted to a Licensed Clinical Social Worker when they meet the minimum qualifications and are recommended for promotion by management. ## Additional Information Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. SWC: Minimum to Midpoint Range (Hourly): $52.32 to $58.67 LCSW: Minimum to Midpoint Range (Hourly) $54.94 to $61.60 Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.", "summaryDescription" : "Licensed Clinical Social Worker or Social Work Clinician - Pediatric Oncology - CarT (Bass Center) at Stanford Medicine Children's Health. Skills: Social work, Patient care, Family support. Provide psychosocial interventions to patients and families. Assess social needs related to health status", "postedDate" : "2026-06-15T16:41:54.000", "createdAt" : "2026-06-15T23:34:18.352", "lastUpdated" : "2026-06-16T08:47:19.572", "ingestTimestamp" : "2026-06-15T23:34:18.352", "mongoId" : "6a305513f292fd229cf1db82", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 108160, "salaryAnnualMax" : 126880, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Biopsychosocial assessment", "Grief counseling", "Crisis intervention", "Therapeutic services", "Social work", "Patient care", "Family support", "Psychosocial interventions", "Treatment plan development", "Social work services", "Clinical supervision", "Case management", "Pediatric oncology", "Biopsychosocial issues", "Cultural issues", "Economic issues", "Patient/client health needs", "Social work ethics", "Licensed Clinical Social Worker (LCSW)", "Licensed by the State of California" ], "skillCount" : 20, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 397.62067, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c954a74d8ee00a098ccdc", "title" : "Lifecycle Marketing Contractor", "company" : "The Phoenix", "industry" : "Sports & Fitness", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline adjusted for mid-seniority, remote work, and non-profit industry in the United States." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-15T07:45:59.071", "fingerprint" : "bd9383ec658493d0a8b2f259683cbf510cdb8a2095d5d474f431b981647d539e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thephoenix/jobs/5159976007", "externalId" : "5159976007", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "CONTRACT", "technicalSkills" : "Braze", "professionalSkills" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics", "User behavior analysis", "Segmentation strategies", "User journeys", "Optimization" ], "hardSkillsList" : [ "Lifecycle marketing", "CRM", "Retention marketing", "Engagement marketing", "Testing strategies", "Performance analysis", "Copywriting", "Messaging" ], "hardSkills" : [ { "name" : "Lifecycle marketing", "level" : "intermediate" }, { "name" : "CRM", "level" : "intermediate" }, { "name" : "Retention marketing", "level" : "intermediate" }, { "name" : "Engagement marketing", "level" : "intermediate" }, { "name" : "Testing strategies", "level" : "intermediate" }, { "name" : "Performance analysis", "level" : "intermediate" }, { "name" : "Copywriting", "level" : "intermediate" }, { "name" : "Messaging", "level" : "intermediate" } ], "majorSkills" : "Lifecycle marketing, Campaign management, User engagement, Data analysis", "majorSkillsList" : [ "Lifecycle marketing", "Campaign management", "User engagement", "Data analysis" ], "coreResponsibilities" : "Conduct review of ecosystem, Deliver prioritized roadmap, Improve activation, Improve engagement, Improve retention, Improve reactivation, Identify optimization opportunities, Implement lifecycle initiatives, Provide recommendations for investment, Assess existing programs, Assess user journeys, Assess segmentation strategies, Assess engagement performance, Identify user friction, Identify drop-off, Identify opportunity, Develop roadmap, Execute roadmap, Build campaigns, Optimize campaigns, Build journeys, Optimize journeys, Build experiments, Optimize experiments, Analyze results, Provide recommendations, Provide documentation, Provide future-state roadmap", "teamCollaboration" : "Collaborating with product; Collaborating with analytics; Collaborating with marketing", "projectManagementSkills" : [ "Roadmap planning", "Project management" ], "domainKnowledge" : "Consumer apps; Digital products; Engagement platforms; Mobile apps; Community platforms; Mission-driven organizations", "domainList" : [ "consumer-apps", "digital-products", "engagement-platforms", "mobile-apps", "community-platforms", "mission-driven-organizations" ], "domainSpecificKnowledge" : [ "Consumer apps", "Digital products", "Engagement platforms", "Mobile apps", "Community platforms", "Mission-driven organizations" ], "toolProficiency" : [ "Braze" ], "communicationSkills" : "User communications", "documentationSkills" : "Documentation", "problemSolvingSkills" : "Solving complex challenges; Identifying opportunities; Turning insights into action; Analyzing user behavior; Developing recommendations", "outcomesObjectives" : "Improve activation; Improve engagement; Improve retention; Improve reactivation", "qualificationsBasic" : "Experience leading lifecycle initiatives, Experience leading CRM initiatives, Experience leading retention initiatives, Experience leading engagement initiatives, Hands-on experience with Braze, Hands-on experience with comparable platforms, Hands-on experience with analytics tools, Experience developing testing strategies, Experience analyzing performance data, Experience translating insights, Copywriting skills, Messaging skills, Ability to prioritize opportunities, Ability to manage projects, Ability to execute with minimal oversight", "qualificationsPreferred" : "Experience supporting mobile apps, Experience supporting community platforms, Experience supporting mission-driven organizations, Experience collaborating with product teams, Experience collaborating with analytics teams, Experience collaborating with marketing teams, Familiarity with experimentation frameworks, Familiarity with user behavior analysis", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are looking for a strategic and hands-on lifecycle marketing contractor who enjoys solving complex engagement challenges, identifying opportunities independently, and turning insights into action. You are equally comfortable analyzing user behavior, building campaigns, and developing recommendations that improve long-term member engagement. The scope of this contract position includes conducting a comprehensive review of NewForm’s lifecycle marketing ecosystem and delivering a prioritized roadmap to improve activation, engagement, retention, and reactivation. During the contract period, this individual will identify opportunities for optimization, implement selected lifecycle initiatives, and provide recommendations for future lifecycle investment. Conduct an assessment of existing lifecycle marketing programs, user journeys, segmentation strategies, and engagement performance. Identify key areas of user friction, drop-off, and opportunity across the member lifecycle. Develop and execute a prioritized lifecycle optimization roadmap focused on activation, engagement, retention, and reactivation. Build and optimize a number of lifecycle campaigns, journeys, and experiments within Braze. Analyze results and provide recommendations, documentation, and future-state roadmap for ongoing lifecycle improvements QUALIFICATIONS Experience leading lifecycle, CRM, retention, or engagement initiatives for consumer apps, digital products, or engagement-driven platforms. Strong hands-on experience with Braze or comparable lifecycle marketing platforms and analytics tools. Experience developing testing strategies, analyzing performance data, and translating insights into actionable recommendations. Strong copywriting and messaging skills with the ability to create compelling user communications. Ability to independently prioritize opportunities, manage projects, and execute with minimal oversight. PREFERENCES We welcome all talented contractors to apply even if you don't have all these preferred attributes Experience supporting lifecycle programs for mobile apps, community-based platforms, or mission-driven organizations. Experience collaborating closely with product, analytics, and marketing teams. Familiarity with experimentation frameworks and user behavior analysis. CONTRACT TERMS Number of hours: Approximately 25 hours/week Location: Remote within the United States Schedule: Flexible within agreed-upon working hours End date: Initial 90-day contract with potential for long-term engagement ABOUT US The Phoenix's mission is to build a sober active community that fuels resilience and harnesses the transformational power of connection so that together we rise, recover, and live. Through activities such as CrossFit, book clubs, rock climbing, art socials, yoga, and meditation, participants build confidence, self-respect, and community. The Phoenix offers free programs, both in person and online, for anyone with 48 hours of sobriety. Since 2006, we have served hundreds of thousands of individuals with the help of thousands of volunteers across the country. At The Phoenix, we welcome people from all backgrounds and strive to create a healing-centered environment that allows everyone to bring their authentic selves to the workplace. We seek to create a workplace environment that accurately reflects the diverse communities we serve. We understand that voices of varied experiences and perspectives are central to our mission and our impact. We do not discriminate on the basis of race, color, religion, creed, gender, gender expression, pregnancy, genetic information, age, national origin, ancestry, disability, marital status, sexual orientation, or military status. The Phoenix will gladly provide reasonable accommodations during the interview process if needed. Please ask!", "summaryDescription" : "Lifecycle Marketing Contractor at The Phoenix. Skills: Lifecycle marketing, Campaign management, User engagement, Data analysis. Conduct review of ecosystem. Deliver prioritized roadmap", "postedDate" : "2026-06-13T22:29:25.710", "createdAt" : "2026-06-13T22:29:25.710", "lastUpdated" : "2026-06-15T07:45:59.071", "ingestTimestamp" : "2026-06-13T22:29:25.710", "mongoId" : "6a2c954a74d8ee00a098ccdc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Lifecycle marketing", "CRM", "Retention marketing", "Engagement marketing", "Testing strategies", "Performance analysis", "Copywriting", "Messaging", "Campaign management", "User engagement", "Data analysis", "Brand strategy", "Customer acquisition", "Growth metrics", "User behavior analysis", "Segmentation strategies", "User journeys", "Optimization", "Roadmap planning", "Project management", "Consumer apps", "Digital products", "Engagement platforms", "Mobile apps", "Community platforms", "Mission-driven organizations", "Braze" ], "skillCount" : 27, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 396.84833, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Non-Profit", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 50464, "totalPages" : 1010, "hasNext" : true, "hasPrevious" : false } }

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