The Phoenix

Non-Profit

LifecycleMarketingContractor

$65–95k ~AI est. United States CONTRACT Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Lifecycle Marketing Contractor at The Phoenix. Skills: Lifecycle marketing, Campaign management, User engagement, Data analysis. Conduct review of ecosystem. Deliver prioritized roadmap”

What You'll Achieve.

Improve activation; Improve engagement; Improve retention; Improve reactivation

Industry & Context.

Non Profit
Problems you'll solve

Solving complex challenges; Identifying opportunities; Turning insights into action; Analyzing user behavior; Developing recommendations

What They're Looking For.

Must Have

Experience leading lifecycle initiatives, Experience leading CRM initiatives, Experience leading retention initiatives, Experience leading engagement initiatives, Hands-on experience with Braze, Hands-on experience with comparable platforms, Hands-on experience with analytics tools, Experience developing testing strategies, Experience analyzing performance data, Experience translating insights, Copywriting skills, Messaging skills, Ability to prioritize opportunities, Ability to manage projects, Ability to execute with minimal oversight

Nice to Have

Experience supporting mobile apps, Experience supporting community platforms, Experience supporting mission-driven organizations, Experience collaborating with product teams, Experience collaborating with analytics teams, Experience collaborating with marketing teams, Familiarity with experimentation frameworks, Familiarity with user behavior analysis

What You'll Do.

Conduct review of ecosystem

Deliver prioritized roadmap

Identify optimization opportunities

Implement lifecycle initiatives

Provide recommendations for investment

Assess existing programs

Assess segmentation strategies

Assess engagement performance

Identify user friction

Provide recommendations

Provide documentation

Provide future-state roadmap

How You'll Work.

Team & Collaboration

Collaborating with product; Collaborating with analytics; Collaborating with marketing

Communication Scope

User communications

Process & Methodology

Roadmap planning, Project management

Full Job Description

We are looking for a strategic and hands-on lifecycle marketing contractor who enjoys solving complex engagement challenges, identifying opportunities independently, and turning insights into action. You are equally comfortable analyzing user behavior, building campaigns, and developing recommendations that improve long-term member engagement. The scope of this contract position includes conducting a comprehensive review of NewForm’s lifecycle marketing ecosystem and delivering a prioritized roadmap to improve activation, engagement, retention, and reactivation. During the contract period, this individual will identify opportunities for optimization, implement selected lifecycle initiatives, and provide recommendations for future lifecycle investment. Conduct an assessment of existing lifecycle marketing programs, user journeys, segmentation strategies, and engagement performance. Identify key areas of user friction, drop-off, and opportunity across the member lifecycle. Develop and execute a prioritized lifecycle optimization roadmap focused on activation, engagement, retention, and reactivation. Build and optimize a number of lifecycle campaigns, journeys, and experiments within Braze. Analyze results and provide recommendations, documentation, and future-state roadmap for ongoing lifecycle improvements QUALIFICATIONS Experience leading lifecycle, CRM, retention, or engagement initiatives for consumer apps, digital products, or engagement-driven platforms. Strong hands-on experience with Braze or comparable lifecycle marketing platforms and analytics tools. Experience developing testing strategies, analyzing performance data, and translating insights into actionable recommendations. Strong copywriting and messaging skills with the ability to create compelling user communications. Ability to independently prioritize opportunities, manage projects, and execute with minimal oversight. PREFERENCES We welcome all talented contractors to apply even if you don't have all

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