The Phoenix
Non-Profit
LifecycleMarketingContractor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Lifecycle Marketing Contractor at The Phoenix. Skills: Lifecycle marketing, Campaign management, User engagement, Data analysis. Conduct review of ecosystem. Deliver prioritized roadmap”
What You'll Achieve.
Improve activation; Improve engagement; Improve retention; Improve reactivation
Industry & Context.
Solving complex challenges; Identifying opportunities; Turning insights into action; Analyzing user behavior; Developing recommendations
What They're Looking For.
Must Have
Experience leading lifecycle initiatives, Experience leading CRM initiatives, Experience leading retention initiatives, Experience leading engagement initiatives, Hands-on experience with Braze, Hands-on experience with comparable platforms, Hands-on experience with analytics tools, Experience developing testing strategies, Experience analyzing performance data, Experience translating insights, Copywriting skills, Messaging skills, Ability to prioritize opportunities, Ability to manage projects, Ability to execute with minimal oversight
Nice to Have
Experience supporting mobile apps, Experience supporting community platforms, Experience supporting mission-driven organizations, Experience collaborating with product teams, Experience collaborating with analytics teams, Experience collaborating with marketing teams, Familiarity with experimentation frameworks, Familiarity with user behavior analysis
What You'll Do.
Conduct review of ecosystem
Deliver prioritized roadmap
Identify optimization opportunities
Implement lifecycle initiatives
Provide recommendations for investment
Assess existing programs
Assess segmentation strategies
Assess engagement performance
Identify user friction
Provide recommendations
Provide documentation
Provide future-state roadmap
How You'll Work.
Team & Collaboration
Collaborating with product; Collaborating with analytics; Collaborating with marketing
Communication Scope
User communications
Process & Methodology
Roadmap planning, Project management
Full Job Description
We are looking for a strategic and hands-on lifecycle marketing contractor who enjoys solving complex engagement challenges, identifying opportunities independently, and turning insights into action. You are equally comfortable analyzing user behavior, building campaigns, and developing recommendations that improve long-term member engagement. The scope of this contract position includes conducting a comprehensive review of NewForm’s lifecycle marketing ecosystem and delivering a prioritized roadmap to improve activation, engagement, retention, and reactivation. During the contract period, this individual will identify opportunities for optimization, implement selected lifecycle initiatives, and provide recommendations for future lifecycle investment. Conduct an assessment of existing lifecycle marketing programs, user journeys, segmentation strategies, and engagement performance. Identify key areas of user friction, drop-off, and opportunity across the member lifecycle. Develop and execute a prioritized lifecycle optimization roadmap focused on activation, engagement, retention, and reactivation. Build and optimize a number of lifecycle campaigns, journeys, and experiments within Braze. Analyze results and provide recommendations, documentation, and future-state roadmap for ongoing lifecycle improvements QUALIFICATIONS Experience leading lifecycle, CRM, retention, or engagement initiatives for consumer apps, digital products, or engagement-driven platforms. Strong hands-on experience with Braze or comparable lifecycle marketing platforms and analytics tools. Experience developing testing strategies, analyzing performance data, and translating insights into actionable recommendations. Strong copywriting and messaging skills with the ability to create compelling user communications. Ability to independently prioritize opportunities, manage projects, and execute with minimal oversight. PREFERENCES We welcome all talented contractors to apply even if you don't have all
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