{ "count" : 140512, "data" : [ { "id" : "6a305b32f292fd229cf5a797", "title" : "Manager, Client Solutions(PE)", "company" : "GLG", "salary" : { "min" : 350000.0, "max" : 600000.0, "currency" : "CNY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Financial Services in Shanghai, China, adjusted for Manager seniority and GLG's company size." }, "location" : "Shanghai", "locations" : [ "Shanghai" ], "timestamp" : "2026-06-16T07:30:37.064", "fingerprint" : "d1e774c3dce277852d1602457f9cfdd29994d6c1c20b780f14fd94ae5921f419", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://glginsights.com/careers/jobs/7770834003?gh_jid=7770834003", "externalId" : "7770834003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Shanghai", "country" : "China", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "31.2312707,121.4700152" } ], "locationText" : "Shanghai, China", "experienceMinYears" : 4, "experienceMaxYears" : 8, "experienceLevel" : "Manager", "remoteFriendly" : true, "rawDescription" : "Manager, Client Solutions, PE  Shanghai, CN  GLG is seeking a Manager to co-lead our Private Equity (PE) Client Solutions team in Shanghai in exceeding its commercial-, development-, compliance- and people targets.  In addition, he/she will support and manage research inquiries coming from our client firms based in Shanghai.  Finally, the Manager will support sales in expanding our presence, and work with the leadership in developing and implementing business performance improvement initiatives.  Major responsibility  Take ownership of a book of multiple PE (private equity) client accounts to meet and exceed commercial and service targets with best-in-class service and thoughtful solutions.  Lead client user outreach, including to identify new users to establish working relationships, and to maintain senior relationships within key accounts.  Actively identify and drive upsell opportunities with strong business and financial acumen.  Coach and manage junior client solution professionals. Managers are expected to coach associates to develop into fully capable client solution professionals and monitor project deliver qualities by associates within the team.  Support new sales by joining critical client meetings and leading execution of capability assessment.  Participate in company-level operational and strategic initiatives.     Qualification  4-8 years of experience, ideally in consulting, banking, information services market research or other professional services. Better to have direct experience in B2B client servicing or account management. Directly worked as or with management consultant is a plus.  Strong can-do attitude with strong execution capability and learning attitude.  Successful track record of working in fast paced, client service environment.   Passion for problem solving.  Experience in coaching and/or managing junior employees or team members.  Outstanding collaboration capability to work with cross-team counterparts.   Understanding of the business climate. Interest in working across industries subjects ranging from industrials to consumer to healthcare etc.   Professional proficient in English and Chinese.     About GLG / Gerson Lehrman Group    GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1.2 million experts (and the hundreds of new experts we recruit every day).  We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.  GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.    To learn more, visit www.GLGinsights.com.    Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.  About GLG / Gerson Lehrman Group GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions. At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes. We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented. Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.", "summaryDescription" : "Manager, Client Solutions(PE) at GLG", "postedDate" : "2026-06-15T23:25:11.626", "createdAt" : "2026-06-15T23:25:11.626", "lastUpdated" : "2026-06-16T07:30:37.064", "ingestTimestamp" : "2026-06-15T23:25:11.626", "mongoId" : "6a305b32f292fd229cf5a797", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "_score" : 1102.7151, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305851f292fd229cf414cb", "title" : "Senior Client Solutions Manager", "company" : "Matrix Technologies", "industry" : "Consulting", "salary" : { "min" : 135000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Senior Client Solutions Manager in Edina, United States, adjusted for seniority and industry." }, "location" : "Edina, MN", "locations" : [ "Edina", "MN" ], "timestamp" : "2026-06-16T06:47:44.510", "fingerprint" : "670dc384f241bc5b72234cc3a7abd99e8d258478451e530e5349d3b36bd09273", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://matrix-technologies-inc.breezy.hr/p/54e60264d41b-senior-client-solutions-manager", "externalId" : "54e60264d41b", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Edina", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.8897027,-93.3501222" } ], "locationText" : "Edina, Minnesota, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "rawDescription" : "SENIOR CLIENT SOLUTIONS MANAGER ABOUT US Matrix Technologies, Inc. has been a leading provider of engineering, automation, and systems integration services since 1980. 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The Client Solutions Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunitie", "summaryDescription" : "Client Solutions Manager at Manifest Health. Oversee a portfolio of assigned customers. Develop new business from existing clients", "createdAt" : "2026-06-14T18:40:42.202", "lastUpdated" : "2026-06-16T00:55:37.310", "ingestTimestamp" : "2026-06-14T18:40:42.202", "mongoId" : "69fb95124c40e2acd1990b30", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 1085.6522, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30503cf292fd229ceedd5b", "title" : "Director, Marketing Capital Solutions", "company" : "Crux", "industry" : "Marketing", "salary" : { "min" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote (US)", "locations" : [ "Remote (US)" ], "timestamp" : "2026-06-16T12:33:54.932", "fingerprint" : "bc19013a96ce009a4f9b7ea03cd30eb11384f4b8bb75d85bd167f5bb3a5d5574", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/cruxclimate/42c2513a-e00f-4a81-9b88-20e8ee608512/application", "externalId" : "42c2513a-e00f-4a81-9b88-20e8ee608512", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "majorSkills" : "Brand strategy, Customer acquisition, Campaign management, Growth metrics", "majorSkillsList" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics" ], "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "WE’RE FINANCING THE FUTURE OF ENERGY Crux is the capital platform for the clean economy. We modernize capital raising and deployment for clean energy and critical infrastructure with solutions across advisory, investments, technology, and intelligence. Our team of 95+ is composed of experts in energy, tax, finance, government, and technology. We have raised $77 million in capital from some of the best investors, including Andreessen Horowitz, Lowercarbon Capital, New System Ventures, Overture, Ardent Venture Partners, QED, Canapi, and others. These funds are joined by strategic investors including Pattern Energy, Clearway Energy, EDF Renewables, Intersect Power, LS Power, Orsted, Hartree Partners, Liberty Mutual Strategic Ventures, MassMutual Ventures, and OMERS Ventures. AN INFLECTION POINT IN AMERICAN ENERGY AND MANUFACTURING Energy demand is growing for the first time in decades, driving an urgent need for more affordable and reliable electricity. More electricity requires new clean energy infrastructure and strong domestic supply chains for minerals and components — as well as large amounts of capital. Traditional project financing is opaque, fragmented, and analog. At Crux, we’re changing that. Through unmatched insights and expertise, white-glove service, purpose-built tools, and risk underwriting, we power a more prosperous, clean, and secure energy future. We are scaling quickly and looking for team members who are eager to combine deep expertise with an AI- and tech-forward mindset. THE OPPORTUNITY Crux is hiring a Director of Marketing Strategy to lead how we bring our capital solutions to market and how we position Crux to the investors and capital providers who power clean energy finance. This is a senior, strategic role and a key partner to our product, commercial, and marketing teams. You will own positioning, go-to-market strategy, and market insight for the capital provider audience: the banks, funds, corporates, lenders, and other institutions that deploy capital to developers and projects. Your job is to translate how these sophisticated investors think into clear narratives that drive adoption of Crux's offerings and measurable commercial results. This is the senior marketing strategist for the capital side of our business. You will set direction, make the calls on how we segment and message to capital providers, and operate as an internal authority on this audience. You will work shoulder to shoulder with commercial and capital markets leaders, and you will bring the executive presence to align senior stakeholders around a shared strategy. WHAT YOU'LL DO - Own go-to-market strategy for capital solutions: Lead GTM strategy for the products, services, and features we bring to capital providers. Set the launch narrative, define the audience and segmentation, and make the strategic calls on sequencing and positioning in partnership with product, commercial, and marketing teams. - Define positioning and messaging: Build differentiated positioning and value propositions for the capital provider audience, grounded in how institutional investors actually evaluate, decide, and deploy. Make sure Crux is described consistently and credibly across every team and touchpoint. - Be an authority on capital providers: Hold a deep internal understanding of the investors and capital providers Crux serves: their mandates, workflows, constraints, and decision drivers. Bring that depth into positioning, messaging, roadmap, and commercial conversations. - Turn market and customer insight into strategy: Synthesize customer feedback, competitive signals, and market dynamics into a clear point of view on where we play and how we win with capital providers. Partner with product, market intelligence, and commercial teams to pressure-test it and act on it. - Equip commercial teams: Give commercial teams the narratives and enablement they need to win sophisticated capital conversations, including pitch decks, battlecards, and training. Raise the quality and consistency of how Crux shows up in front of investors. - Lead across teams: Serve as the marketing strategy partner for the capital side of the business. Align product, commercial, and marketing stakeholders around shared narratives and priorities, and hold the room when those priorities compete. WHAT YOU BRING REQUIRED EXPERIENCE - 8+ years in B2B marketing, marketing strategy, or an adjacent strategic function, with some experience in a startup or high-growth environment and meaningful direct exposure to institutional investors, including genuine fluency in how banks, funds, corporate finance teams, or other capital providers evaluate opportunities and deploy capital. - Professional experience in financial services. - A track record of setting strategy and making the call, not just executing against someone else's plan. - Experience supporting multi-product organizations with multiple buyer personas. - Demonstrated ability to translate complex financial or technical concepts into clear, differentiated positioning. - Experience building enablement that measurably improves how customer-facing teams sell. - Executive presence and stakeholder leadership. You can influence senior cross-functional partners and hold your own with sophisticated internal and external audiences. - Analytical, structured, first-principles thinker who turns messy signals into clear positioning and strategy. WHAT WE BRING - Backing, traction & brand: - We have raised $77 million in capital from some of the best venture and strategic investors, including Andreessen Horowitz, Lowercarbon Capital, New System Ventures, Ardent Venture Partners, Pattern, Clearway, EDFR, Intersect, LS Power, Orsted, Hartree Partners, Liberty Mutual Strategic Ventures, MassMutual Ventures, and OMERS Ventures. - Have been profitable and are growing exponentially - We have closed over 130+ transactions in just the last 2 years, facilitating billions of dollars of capital flowing into renewables projects - Culture & working dynamic - Remote-first operating model: Work from anywhere in the US and Canada, or work out of our optional offices in DC (open) and NYC (open). Optional co-working opportunities with co-workers in Bay Area, Seattle, Denver, Boston, LA, and beyond. - High growth & high ownership culture: We grow quickly by giving extremely talented people a lot of responsibility. - Best of financial services & technology: We have brought together a team that are experts in clean energy finance, and the best technologies. Use your expertise while getting to be on the cutting edge of applying AI to your day and your clients’ experience. - Regular team offsites: We sustain culture by bringing the entire company together 3 times a year. Individual teams may also meet up more frequently. - Benefits - Healthcare: We cover 100% of premiums for employees with a variety of plans on Aetna (nationwide) and Kaiser (WA and California) and subsidize 70% for dependents (total as a group), if relevant. - Dental & vision: We cover 100% of premiums for employees and 50% for dependents (each), if relevant. - Holidays: 10 company holidays per year. - Paid time off: 20 days per year. - 401k: We support a 401k account but don't have a matching program set up at this time (typical for an early-stage startup). - Parental leave: 16 weeks for birthing parents and 12 weeks for non-birthing parents. - Compensation: - Cash compensation: - Base salary: $175,000+ depending on relevant experience, not inclusive of equity value. - Company wide bonus: $10,000 - $40,000 tied to revenue goals. - Stock options in a rapidly growing company. - Values - Care for each other: We want to work on a team where people support each other - in their growth, in their work, and towards our shared mission. When we do that, we have fun. - Build and improve rapidly: We move quickly. To do that, we focus, consistently ask ourselves if we are prioritizing the right things, and execute them as best as possible. - Focus unremittingly on customers: Our first obligation is to our customers and partners, and we keep their needs front and center in everything we do. - Demonstrate ownership: We are all owners of Crux. This is our team, our company, our product and we show that to each other. - Convene a team that reflects the breadth of experiences in the country: We’re building a team with a wide range of backgrounds and a culture where everyone can thrive. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.", "summaryDescription" : "Director, Marketing Capital Solutions at Crux. 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Align with product development; Align with marketing; Align with sales execution; Align with sales; Align with customer success; Align with leadership", "domainKnowledge" : "Healthcare workflows; Healthcare supply chain; Revenue cycle; Perioperative operations; Medical devices; Healthcare technology; Hospital stakeholders; Healthcare buying committees; Healthcare procurement processes", "domainList" : [ "healthcare-workflows", "healthcare-supply-chain", "revenue-cycle", "perioperative-operations", "medical-devices", "healthcare-technology", "hospital-stakeholders", "healthcare-buying-committees", "healthcare-procurement-processes" ], "domainSpecificKnowledge" : [ "Healthcare workflows", "Healthcare supply chain", "Revenue cycle", "Perioperative operations", "Medical devices", "Healthcare technology", "Hospital stakeholders", "Healthcare buying committees", "Healthcare procurement processes" ], "toolProficiency" : [ "CRM", "Marketing tools", "Salesforce", "Pardot", "Excel", "PowerPoint" ], "communicationSkills" : "Executive presentations; Presentation skills", "documentationSkills" : "Sales enablement assets; Playbooks; Battlecards; Demo narratives; Objection handling guides; Pitch materials; Case studies; Reference stories; Proof points; Business cases; Value assessments; Economic models", "continuousLearning" : "Learning budget; Education budget", "outcomesObjectives" : "Accelerate adoption; Accelerate pipeline growth", "qualificationsBasic" : "5–7+ years of experience in solution marketing, 5–7+ years of experience in product marketing, 5–7+ years of experience in healthcare consulting, 5–7+ years of experience in related commercial roles, Ability to thrive in fast-paced environments, Ability to thrive in ambiguous environments, Ability to thrive in high-growth environments, Excel skills, PowerPoint skills", "qualificationsPreferred" : "Healthcare supply chain background, Revenue cycle background, Perioperative operations background, Medical devices background, Healthcare technology background, MBA is a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities You will own solution storytelling, positioning, and commercialization efforts that translate complex healthcare workflows into clear, differentiated value for buyers and stakeholders. Define and own solution positioning and messaging architecture to ensure a consistent, compelling narrative across all customer touchpoints. Develop buyer personas across hospital stakeholders including supply chain, perioperative, finance, revenue cycle, and executive leadership teams. Build value propositions and ROI frameworks that quantify cost savings, revenue opportunities, and operational efficiencies. Create executive-ready business cases, value assessments, and economic models to support sales cycles and procurement decisions. Lead commercialization strategy for solutions, ensuring alignment between product development, marketing, and sales execution. Design and deliver sales enablement assets including playbooks, battlecards, demo narratives, objection handling guides, and pitch materials. Translate customer outcomes into compelling case studies, reference stories, and proof points that accelerate adoption and pipeline growth. Run Voice of Customer programs to gather insights and ensure messaging reflects real buyer needs and market dynamics. Own competitive intelligence and define clear differentiation strategies across key market segments. Partner cross-functionally with product, sales, customer success, and leadership to align market messaging and strategy execution. Requirements You are a strategic and execution-oriented marketer with strong healthcare domain knowledge and the ability to simplify complex solutions into clear business value. 5–7+ years of experience in solution marketing, product marketing, healthcare consulting, or related commercial roles. Strong background in healthcare supply chain, revenue cycle, perioperative operations, medical devices, or healthcare technology is highly preferred. Proven ability to develop value-based messaging, ROI frameworks, and executive-level storytelling. Experience working with hospital stakeholders and understanding healthcare buying committees and procurement processes. Strong cross-functional leadership skills with the ability to influence without direct authority. Excellent communication and presentation skills, including experience engaging senior executives. Ability to thrive in fast-paced, ambiguous, and high-growth environments. Proficiency in CRM and marketing tools (Salesforce and Pardot preferred). Strong Excel and PowerPoint skills for analysis and executive-ready deliverables. Bachelor’s degree in Marketing, Business, or related field; MBA is a plus. Benefits Competitive base salary range: $130,000 – $160,000 USD Eligibility for annual bonus and performance-based incentives Long-term incentive (LTI) or equity participation 401(k) retirement plan with company match Flexible remote or hybrid work model (U.S.-based) Unlimited PTO and flexible time-off policy Fully paid parental leave Comprehensive medical, dental, and vision coverage for employees and dependents Annual learning and education budget for professional development Company-provided high-performance laptop and equipment Supportive, collaborative culture focused on growth and impact in healthcare innovation. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Solution Marketing Manager. Skills: Solution marketing, Value proposition, Messaging architecture, Commercialization strategy. Own solution storytelling. Own positioning", "postedDate" : "2026-06-15T14:58:38.549", "createdAt" : "2026-06-15T14:58:38.549", "lastUpdated" : "2026-06-16T13:07:08.474", "ingestTimestamp" : "2026-06-16T03:23:02.593", "mongoId" : "6a30511af292fd229cefa670", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Value proposition development", "ROI framework development", "Economic modeling", "Competitive intelligence", "Leadership", "Solution marketing", "Value proposition", "Messaging architecture", "Commercialization strategy", "Value-based messaging", "ROI frameworks", "Executive storytelling", "Cross-functional leadership", "Market messaging", "Strategy execution", "Healthcare workflows", "Healthcare supply chain", "Revenue cycle", "Perioperative operations", "Medical devices", "Healthcare technology", "Hospital stakeholders", "Healthcare buying committees", "Healthcare procurement processes", "CRM", "Marketing tools", "Salesforce", "Pardot", "Excel", "PowerPoint" ], "skillCount" : 30, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 1016.2073, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2c6b1474d8ee00a0910164", "title" : "Client Solutions Manager", "company" : "Verve", "industry" : "Media", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-15T07:45:12.329", "fingerprint" : "8fa76a0f2bba44d4a0b788930784185102eb9f54bdc92c85c8a6270bbd53adb6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/verve/jobs/8155533002", "externalId" : "8155533002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "Programmatic advertising, DSPs, Analytics platforms", "professionalSkills" : [ "Account management", "Client success", "Strategic thinking", "Relationship-building", "Value realization" ], "hardSkillsList" : [ "Performance reporting" ], "hardSkills" : [ { "name" : "Performance reporting", "level" : "intermediate" } ], "majorSkills" : "Client relationships, Campaign strategy, Programmatic guaranteed, Private marketplace deals", "majorSkillsList" : [ "Client relationships", "Campaign strategy", "Programmatic guaranteed", "Private marketplace deals" ], "coreResponsibilities" : "Serve as primary client contact, Manage day-to-day communication, Manage long-term relationships, Partner with Programmatic Operations team, Ensure flawless campaign setup, Ensure flawless campaign delivery, Ensure flawless campaign optimizations, Translate client objectives into strategic campaign plans, Provide insights and recommendations, Analyze performance data, Deliver clear, actionable updates to stakeholders, Identify opportunities to grow client partnerships, Upsell to clients, Cross-sell to clients, Maintain deep knowledge of client preferences, Maintain deep knowledge of historical performance, Maintain deep knowledge of industry trends", "teamCollaboration" : "Partnering with Sales teams; Partnering with Operations teams", "domainKnowledge" : "Digital media buying; Programmatic advertising; Advertising technology", "domainList" : [ "digital-media-buying", "programmatic-advertising", "advertising-technology" ], "domainSpecificKnowledge" : [ "Digital media buying", "Programmatic advertising", "Advertising technology" ], "communicationSkills" : "Presentation skills; Strategic storytelling", "continuousLearning" : "Professional development opportunities", "outcomesObjectives" : "Drive measurable outcomes; Deliver exceptional results", "qualificationsBasic" : "1+ years of experience in account management, 1+ years of experience in client success, 1+ years of experience in programmatic advertising, Understanding of digital media buying, Understanding of DSPs, Understanding of analytics platforms, Understanding of performance reporting", "qualificationsPreferred" : "Experience in ad tech industry", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who We Are Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Learn more at verve.com. Verve For Advertisers is a technology company that empowers brands and agencies to connect moments of discovery and drive measurable outcomes across screens. As part of Verve, we've unified the company's demand-side offering, bringing together the largest on-site search intent dataset outside of walled gardens, direct SDK integrations with top apps, alongside data partnerships with 3M+ websites and LLMs. Our technology captures both what consumers do and why they do it, delivering high-fidelity audiences, insights, and activation across premium omnichannel inventory. We’re seeking a Client Solutions Manager to serve as the primary client contact for our top brand and agency accounts. In this role, you’ll own client relationships and campaign strategy for programmatic guaranteed and private marketplace deals, while partnering closely with our Sales and Operations teams to deliver exceptional results. This is a great opportunity for someone who thrives on relationship-building, strategic thinking, and driving measurable impact. Responsibilities include Serve as the primary client contact, managing day-to-day communication and long-term relationships. Partner with the Programmatic Operations team to ensure flawless campaign setup, delivery, and optimizations. Translate client objectives into strategic campaign plans, providing insights and recommendations. Analyze performance data and deliver clear, actionable updates to stakeholders. Identify opportunities to grow client partnerships through upsells and cross-sells in collaboration with Sales. Maintain deep knowledge of client preferences, historical performance, and industry trends. Here are a few indicators that you're the right person 1+ years of experience in account management, client success, or programmatic advertising. Strong understanding of digital media buying, DSPs, analytics platforms, and performance reporting. Excellent communication and presentation skills, with a focus on strategic storytelling. Highly organized and confident managing multiple accounts in a fast-paced environment. A collaborative mindset and passion for building lasting client relationships. Some company benefits include Health, dental, and vision insurance, plus mental health resources 401(k) match and generous PTO Hybrid work environment (NYC office) Free lunch for onsite team members in NYC Volunteer Opportunities Opportunities for professional development in a high-growth ad tech company Greater NY-area Residents: We currently have a hybrid remote work policy. All Verve For Advertisers employees living within a 90-minute (one way) commute of our NYC office are expected to be in the office three days per week. We’re open to allowing the right person to learn our industry on the job. We welcome diversity and non-traditional paths into all of our roles. We believe in hiring the right person as opposed to the right combination of keywords. Communications regarding your application will only come from @jungroup.com or @verve.com email addresses. Salary Range $65,000—$85,000 USD Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Verve processes your personal information and how you can exercise your rights. If you are located in the EU or UK visit our privacy policy to understand how Verve processes your personal information and how you can exercise your rights.", "summaryDescription" : "Client Solutions Manager at Verve. Skills: Client relationships, Campaign strategy, Programmatic guaranteed, Private marketplace deals. Serve as primary client contact. Manage day-to-day communication", "postedDate" : "2026-06-13T20:45:27.330", "createdAt" : "2026-06-13T20:45:27.330", "lastUpdated" : "2026-06-15T07:45:12.329", "ingestTimestamp" : "2026-06-13T20:45:27.330", "mongoId" : "6a2c6b1474d8ee00a0910164", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Performance reporting", "Client relationships", "Campaign strategy", "Programmatic guaranteed", "Private marketplace deals", "Account management", "Client success", "Strategic thinking", "Relationship-building", "Value realization", "Digital media buying", "Programmatic advertising", "Advertising technology" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "_score" : 983.083, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Advertising", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3061bdf292fd229cf97a05", "title" : "Client Solutions Manager, Paid Social", "company" : "Sportradar", "industry" : "Sports", "salary" : { "min" : 58000.0, "max" : 82000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Client Solutions Manager, Paid Social in Vienna, Austria within the Sports Tech industry, adjusted for seniority and company size." }, "location" : "Vienna, AT", "locations" : [ "Vienna", "AT" ], "timestamp" : "2026-06-16T08:46:12.295", "fingerprint" : "b1a17f661a3056df4409791aec5cde4cf9f7a9cd1eb7c2bec59c3829aca91ef7", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sportradar/744000132130071-client-solutions-manager-paid-social", "externalId" : "744000132130071", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vienna", "country" : "Austria", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "48.2083537,16.3725042" } ], "locationText" : "Vienna, Austria", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Paid social, Facebook Ads, Instagram Ads, Twitter Ads, LinkedIn Ads, Snapchat Ads, TikTok Ads, Google Analytics", "professionalSkills" : [ "Client relationship management", "Campaign strategy", "Performance analysis", "Budget management", "Reporting" ], "hardSkillsList" : [ "Budget allocation", "Performance tracking", "Client communication" ], "hardSkills" : [ { "name" : "Budget allocation", "level" : "intermediate" }, { "name" : "Performance tracking", "level" : "intermediate" }, { "name" : "Client communication", "level" : "intermediate" } ], "majorSkills" : "Paid social media, Client solutions, Revenue generation", "majorSkillsList" : [ "Paid social media", "Client solutions", "Revenue generation" ], "coreResponsibilities" : "Develop and execute paid social media strategies, Manage client paid social media campaigns, Optimize campaigns for performance and ROI, Monitor campaign performance and provide regular reports, Identify new opportunities for client growth, Collaborate with internal teams to ensure client success, Build and maintain strong client relationships, Achieve revenue targets", "teamCollaboration" : "Internal teams; Client stakeholders", "domainKnowledge" : "Sports media; Paid social advertising", "domainList" : [ "sports-media", "paid-social-advertising" ], "domainSpecificKnowledge" : [ "Sports media", "Paid social advertising" ], "toolProficiency" : [ "Facebook Ads Manager", "Google Analytics" ], "communicationSkills" : "Client presentations; Performance reporting", "problemSolvingSkills" : "Campaign optimization; Client retention", "outcomesObjectives" : "Achieve revenue targets; Grow client paid social campaigns; Ensure client satisfaction", "qualificationsBasic" : "5+ years of experience in paid social media, 3+ years of experience in a client-facing role, Proven track record of managing and growing paid social campaigns, Experience with major paid social platforms", "qualificationsPreferred" : "Experience in the sports or media industry, Experience with analytics and reporting tools", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. Sportradar provides the source code of sport and is the leading global provider of sports betting and sports entertainment products and services. We are NASDAQ-listed and one of the fastest-growing sport-tech companies globally. Our division Sportradar ad:s provides data-driven marketing and sponsorship services to the iGaming industry, designed to help deliver significant efficiency improvements against marketing investments. The ad:s team develops and provides fully customizable, purpose-built, proprietary tools and services. THE ROLE As a Client Solutions Manager within the Paid Social team, you'll work as a hands-on partner to our operator clients, helping them get the most from Sportradar's technology and creative capabilities. You will support client relationships, contribute to campaign and creative strategy, and help translate data into actionable insights. At this level, success means you are reliable, curious, and growing. You can manage day-to-day client needs independently, collaborate across teams, and bring energy and ideas to a fast-moving product that sits at the intersection of sports, data, and advertising. RESPONSIBILITIES * Support and manage client relationships across the major social platforms (Meta, TikTok, Snap, X, and Reddit), owning campaign execution and performance tracking for your accounts. * Develop a solid understanding of each client's business objectives and use that knowledge to contribute to media and creative recommendations. * Monitor campaign performance, surface insights, and prepare clear, well-structured reports for clients and internal stakeholders. * Work cross-functionally with Commercial, Product, Design, and Operations teams to deliver against client briefs and timelines. * Help clients and agencies adopt platform best practices and new product features, acting as a knowledgeable and approachable point of contact. * Support account planning by flagging opportunities for improvement, upsell, or innovation within your portfolio. * Maintain operational accuracy across campaign setup, QA, and reporting workflows. * Contribute to team knowledge by sharing learnings and collaborating with senior team members on strategy and best practices. YOUR PROFILE * 3+ years of experience in digital advertising, with hands-on exposure to paid social campaign management. * Familiarity with one or more major social ad platforms (Meta Ads Manager, TikTok Ads Manager, or Snap Ads Manager). * Comfortable working with data: you can read a performance report, identify what matters, and communicate it clearly. * Organized and detail-oriented, with the ability to manage multiple tasks and deadlines without dropping the ball. * Good communicator, in writing and in conversation, with a client-first mindset. * Proactive and self-motivated; you ask questions, flag issues early, and take ownership of your work. * Experience in iGaming, sports, or digital agency environments is a strong advantage. * Familiarity with 3rd party creative or media buying platforms (e.g. Smartly, Hunch) is a plus but not required. OUR OFFER * Join a global leader in sports data and marketing innovation, combining startup agility with enterprise scale. * Work with leading betting and gaming operators on high-visibility campaigns tied to major sports moments. * Collaborate across creative, data, and product teams in a genuinely international environment. * Hybrid working flexibility based in Vienna. * Access to Sportradar's eAcademy and learning programs to support your professional development. * Be part of a diverse team with real exposure to global accounts and, in time, major sports events. ## Additional Information The minimum monthly salary for this position is according to the Collective Bargaining Agreement. Overpayment will be considered depending on qualifications and working experience. At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!", "summaryDescription" : "Client Solutions Manager, Paid Social at Sportradar. Skills: Paid social media, Client solutions, Revenue generation. Develop and execute paid social media strategies. Manage client paid social media campaigns", "postedDate" : "2026-06-15T07:35:00.000", "createdAt" : "2026-06-15T23:49:19.442", "lastUpdated" : "2026-06-16T08:46:12.295", "ingestTimestamp" : "2026-06-15T23:49:19.442", "mongoId" : "6a3061bdf292fd229cf97a05", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Budget allocation", "Performance tracking", "Client communication", "Paid social media", "Client solutions", "Revenue generation", "Client relationship management", "Campaign strategy", "Performance analysis", "Budget management", "Reporting", "Sports media", "Paid social advertising", "Facebook Ads Manager", "Google Analytics" ], "skillCount" : 15, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 975.89343, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Sports Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d4b8d74d8ee00a0b5d7e2", "title" : "Client Solutions Manager, Performance & Expansion, Marketing Solutions", "company" : "LinkedIn", "industry" : "Internet", "salary" : { "min" : 145000.0, "max" : 215000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Manager in the Technology industry in New York, adjusted for company size and specific role responsibilities." }, "location" : "New York, NY, United States", "locations" : [ "New York", "NY", "United States" ], "timestamp" : "2026-06-15T05:11:41.951", "fingerprint" : "8e677f4b1cf8203b3f9166291db7e90dc63106be2ef10a6b60ac0ccaa4b56253", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/LinkedIn3/744000131992629-client-solutions-manager-performance-expansion-marketing-solutions-", "externalId" : "744000131992629", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" }, { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "41.8755616,-87.6244212" }, { "city" : "Detroit", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "42.3315509,-83.0466403" }, { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "New York, New York, United States; Chicago, Illinois, United States; Detroit, Michigan, United States; San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Online media", "professionalSkills" : [ "Relationship building", "Analytical abilities", "Campaign intelligence", "Campaign strategy", "Revenue generation", "Deal closure", "Sales processes", "Client relationships" ], "hardSkillsList" : [ "Upsells" ], "hardSkills" : [ { "name" : "Upsells", "level" : "intermediate" } ], "majorSkills" : "Performance marketing, Client solutions, Revenue growth", "majorSkillsList" : [ "Performance marketing", "Client solutions", "Revenue growth" ], "coreResponsibilities" : "Build relationships with clients, Develop deep understanding of business, Develop deep understanding of objectives, Provide best-in-class customer engagement, Analyze advertising campaigns, Optimize advertising campaigns, Analyze marketing programs, Optimize marketing programs, Make strategic recommendations, Ensure client objectives are met, Provide recommendations on targeting, Provide recommendations on implementation, Provide recommendations on optimization, Provide recommendations on reporting, Support customer education, Provide onboarding experience, Provide ad hoc education, Stabilize performance, Grow revenue from new advertisers, Drive performance-oriented marketing solutions, Advise on creative development, Advise on content development, Maximize performance, Maximize delivery, Work with cross-functional partners, Ensure customer success, Troubleshoot campaigns, Ensure error-free execution, Represent voice of customer, Influence campaign management tools, Co-develop strategic plan, Use data for value, Use data for ROI, Make recommendations for optimizations, Make recommendations for investment, Share ideas with peers, Share best practices with peers, Develop yourself as sales professional, Develop yourself as colleague", "teamCollaboration" : "Cross-functional partners; Sales teams; Marketing teams; Finance teams; Technical support teams; Product teams; Product marketing teams; Insights teams; Account Executives", "domainKnowledge" : "Marketing Solutions; Content Marketing; Online advertising; Digital media; Programmatic advertising; Internet advertising technology; Marketing automation", "domainList" : [ "marketing-solutions", "content-marketing", "online-advertising", "digital-media", "programmatic-advertising", "internet-advertising-technology", "marketing-automation" ], "domainSpecificKnowledge" : [ "Marketing Solutions", "Content Marketing", "Online advertising", "Digital media", "Programmatic advertising", "Internet advertising technology", "Marketing automation" ], "communicationSkills" : "Client presentations; Customer education", "continuousLearning" : "Learning culture", "problemSolvingSkills" : "Troubleshoot campaigns; Optimize campaigns", "outcomesObjectives" : "Drive incremental revenue; Meet client objectives; Stabilize performance; Grow revenue from new advertisers; Maximize performance; Maximize delivery; Ensure customer success", "qualificationsBasic" : "3+ years advertising experience, 3+ years marketing experience, 3+ years sales experience, 2+ years media sales experience, 2+ years digital media account management, 2+ years auction based campaign management, 2+ years programmatic campaign management, 2+ years campaign optimization experience", "qualificationsPreferred" : "BAS degree or equivalent, Understand marketing metrics, Understand digital media metrics, Conduct regular forecasts, Conduct regular reports, Think strategically, Achieve results, Understand internet advertising technology, Understand marketing automation, Know-how of digital industry, Manage time effectively, Prioritize tasks, Work within deadlines, Customer engagement skills, Stakeholder management skills", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. This role will be based in either New York, Chicago, Detroit, or San Francisco At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. LinkedIn Marketing Solutions: We help businesses achieve their marketing ROI objectives with a suite of superior products that includes native advertising and programmatic channels. We are investing in the Content Marketing ecosystem through various thought leadership initiatives that will enable us to capture the opportunity that the market provides. LinkedIn Marketing Solutions is searching for a Client Solutions Manager to manage relationships with customers within our growth mid-market segment. This person will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where LinkedIn can provide more value to our clients. The Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently. Working collaboratively with their Account Executive(s), the CSM’s responsibilities are to: * Build relationships with clients and develop a deep understanding of their business and objectives to provide best-in-class customer engagement * Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are met * Provide recommendations and training on targeting, implementation, optimization, and reporting * Support customer education including a best-in-class onboarding experience and ad hoc education needs * Stabilize performance and grow revenue from new advertisers via proactive optimizations and upsells * Leverage technology to drive performance-oriented marketing solutions * Advise on creative and content development, leveraging marketing expertise to maximize performance and delivery * Work effectively with various cross-functional partners in sales, marketing, finance, technical support, product, product marketing and insights to ensure customer success, troubleshoot campaigns and ensure error-free execution * Represent the voice of the customer through collaboration with product teams to influence campaign management tools and ensure our customer needs are met * Co-develop a strategic plan for your book of business with your Account Executive * Use data and insights to highlight the value of advertising, demonstrate ROI, and make recommendations for optimizations and additional investment * Inspire continued innovation by regularly sharing ideas and best practices with peers and manager * Embrace our learning culture to develop yourself as a sales professional and colleague to your peers and internal partners ## Qualifications Basic Qualifications: * 3+ years of experience in advertising, marketing, or sales * 2+ years of media sales, digital media account management or auction based or programmatic campaign management and optimization experience Preferred Qualifications: * BA/BS degree or equivalent practical experience * Demonstrated ability to understand marketing & digital media metrics * Ability to conduct regular forecasts and reports * Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions * Demonstrated understanding of internet advertising technology and marketing automation * Know-how of the digital industry landscape * Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision * Strong customer engagement and stakeholder management skills, ownership of agency and client relationships * Ability to build insights-backed narrative to support strategic storytelling and investment recommendations * Ability to work independently and collaborate cross-functionally * Demonstrated commitment to understanding and prioritizing the needs of the customer * Enthusiasm for adopting AI and emerging tools to improve efficiency and impact. * Know-how of sales planning & CRM tools Suggested Skills: * Digital Marketing * Digital Advertising * Strategic Communications * Solution-based Selling * Campaign Management LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $113,000 to $163,000 (On Target Earnings). Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit [https://careers.linkedin.com/benefits.](https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcareers.linkedin.com%2Fbenefits.&data=05%7C02%7Clng1%40linkedin.com%7Cf69582cf0c1f4fe0924f08de6fc8bb44%7C72f988bf86f141af91ab2d7cd011db47%7C0%7C0%7C639071105089144777%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=PpHSlVbV93LvM77%2FmYZlBNVNiYDqLXgRHJuZRBvWaxE%3D&reserved=0) ## Additional Information Equal Opportunity Statement We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful. If you need a Reasonable Accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us and describe the specific Accommodation requested for a disability-related limitation. Fill out an Accommodation request here: https://app.smartsheet.com/b/form/b660a0327d044969abfd7a4e73d15c36 Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to: * Documents in alternate formats or read aloud to you * Having interviews in an accessible location * Being accompanied by a service dog * Having a sign language interpreter present for the interview A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response. LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information. San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records. Pay Transparency Policy Statement As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency. Global Data Privacy Notice and Compliance Posters for Job Candidates Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.", "summaryDescription" : "Client Solutions Manager, Performance & Expansion, Marketing Solutions at LinkedIn. Skills: Performance marketing, Client solutions, Revenue growth. Build relationships with clients. Develop deep understanding of business", "postedDate" : "2026-06-12T21:55:08.000", "createdAt" : "2026-06-14T00:33:18.910", "lastUpdated" : "2026-06-15T05:11:41.951", "ingestTimestamp" : "2026-06-14T00:33:18.910", "mongoId" : "6a2d4b8d74d8ee00a0b5d7e2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 145000, "salaryAnnualMax" : 215000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Upsells", "Performance marketing", "Client solutions", "Revenue growth", "Relationship building", "Analytical abilities", "Campaign intelligence", "Campaign strategy", "Revenue generation", "Deal closure", "Sales processes", "Client relationships", "Marketing Solutions", "Content Marketing", "Online advertising", "Digital media", "Programmatic advertising", "Internet advertising technology", "Marketing automation" ], "skillCount" : 19, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 974.85364, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30564bf292fd229cf26f45", "title" : "Senior Customer Solutions Manager", "company" : "Amazon Web Services", "industry" : "Project/Program/Product Management--Technical, Customer Solutions Management, Cloud Computing", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Customer Solutions Manager in Melbourne, Australia, adjusted for AWS's industry and company size." }, "location" : "Melbourne, Victoria, AUS", "locations" : [ "Melbourne, Victoria, AUS" ], "timestamp" : "2026-06-16T07:57:18.109", "fingerprint" : "324906e877b34995433c3783f825dc4184914a9890e049be18009e6498d2cecd", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10448488/apply", "externalId" : "a4130354-add5-4fa3-85cf-5e32e0910046", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Melbourne", "state" : "Victoria", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-37.8142454,144.9631732" } ], "locationText" : "Melbourne, Victoria, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Cloud computing, AWS, SaaS", "professionalSkills" : [ "Customer relationship management", "Technical account management", "Solution architecture", "Customer advocacy", "Value realization" ], "hardSkillsList" : [ "Customer onboarding", "Technical support", "Customer retention", "Customer satisfaction", "Value proposition development" ], "hardSkills" : [ { "name" : "Customer onboarding", "level" : "intermediate" }, { "name" : "Technical support", "level" : "intermediate" }, { "name" : "Customer retention", "level" : "intermediate" }, { "name" : "Customer satisfaction", "level" : "intermediate" }, { "name" : "Value proposition development", "level" : "intermediate" } ], "majorSkills" : "Customer Success, Technical Solutions, Cloud Computing", "majorSkillsList" : [ "Customer Success", "Technical Solutions", "Cloud Computing" ], "coreResponsibilities" : "Manage a portfolio of enterprise customers, Drive customer adoption and value realization, Develop and maintain strong customer relationships, Serve as the primary technical point of contact, Understand customer business objectives, Identify opportunities for customer growth, Advocate for customer needs internally, Provide technical guidance and best practices, Onboard new customers, Monitor customer health, Address customer issues, Conduct regular business reviews", "teamCollaboration" : "Sales teams; Product teams; Engineering teams", "domainKnowledge" : "Cloud computing concepts; AWS services; SaaS solutions", "domainList" : [ "cloud-computing-concepts", "aws-services", "saas-solutions" ], "domainSpecificKnowledge" : [ "Cloud computing concepts", "AWS services", "SaaS solutions" ], "toolProficiency" : [ "CRM software" ], "communicationSkills" : "Customer presentations; Technical documentation", "documentationSkills" : "Technical documentation", "continuousLearning" : "Ongoing training", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "outcomesObjectives" : "Increase customer retention; Improve customer satisfaction; Drive product adoption; Maximize customer lifetime value", "qualificationsBasic" : "Bachelor's degree or equivalent practical experience, 5+ years of experience in customer-facing roles, 3+ years of experience in a technical role, Experience with cloud computing concepts", "qualificationsPreferred" : "Experience with AWS services, Experience with SaaS solutions, Experience with enterprise software solutions, Experience with customer relationship management (CRM) software", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 product and services globally. Millions of customers—including the fastest-growing companies, largest enterprises, and leading government agencies—are using AWS to accelerate innovation, become more agile, and lower costs. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job responsibilities At Amazon Web Services, we're transforming how businesses operate through cloud technology. As a Senior Customer Solutions Manager, you will own complex migration programs from strategy through execution, partnering with cross-functional teams including sales, solutions architecture, support, product, professional services, and partners. You will be a trusted cloud migration advisor to your customer. You will apply your consulting and program management expertise to understand customer business objectives, develop executable strategies, and drive successful implementation with customers, AWS teams, and partners. You will understand your customers' biggest IT and Business challenges, and provide prescriptive guidance, based on AWS best practices, to guide them through the obstacles. This role drives transformation across technical, operational, organizational, and educational dimensions, spanning IT teams and business units. You will coach customers on AWS services and support them in adopting the right solution at the right time. You should be passionate about delivering a great customer experience by deploying AWS solutions, driving innovation, and delivering successful migration programs. You will earn customer trust by prioritizing their long-term success over short-term gains. You will engage effectively with both executive stakeholders and project teams, collaborating across technical and business functions regardless of organizational or geographic boundaries. You will be a natural problem solver with a cool head that can deal with ambiguity and work autonomously to drive results for your customers. A day in the life - Lead cloud transformation programs across technical, operational, organizational, and educational initiatives spanning IT teams and business units - Act as the single-threaded leader for Migrations and Strategic Initiative - Maintain comprehensive knowledge of existing and emerging AI and cloud computing technologies to identify customer opportunities - Accelerate customer adoption through education and enablement - Collaborate with customers to identify and prioritize strategic initiatives - Contribute to the evolution of the Customer Solutions Management function by defining and implementing new processes, methodologies, and tools - Manage time effectively while coordinating Customer, AWS, and Partner teams to accelerate the customer's cloud journey - Serve as a thought leader by sharing best practices across Amazon organizations, mentoring junior CSMs, and influencing industry trends About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 2000 companies trust our robust suite of products and services to power their businesses. Work/Life Harmony We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, we are enabled to deliver better outcomes. Inclusive Team Culture Here at AWS, we embrace our Leadership Principle 'Learn and Be Curious'\". Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar, one of our key goals as a company is to become Earth’s Best Employer. That’s why you’ll find extensive knowledge-sharing, mentorship and other career-advancing resources here to help you develop and grow professionally. Basic Qualifications: - 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience - Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams - Experience managing complex project delivery, with a preference for candidates who have led medium to large-scale initiatives Preferred Qualifications: - Practical experience with AI and cloud technologies, either through leading on-premises-to-cloud migrations or working directly with AWS services in an architecture or development capacity - Experience implementing cloud services including migrations and modernization projects or similar Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Senior Customer Solutions Manager at Amazon Web Services. Skills: Customer Success, Technical Solutions, Cloud Computing. Manage a portfolio of enterprise customers. Drive customer adoption and value realization", "postedDate" : "2026-06-15T00:00:00.000", "createdAt" : "2026-06-15T21:59:38.860", "lastUpdated" : "2026-06-16T07:57:18.109", "ingestTimestamp" : "2026-06-15T21:59:38.860", "mongoId" : "6a30564bf292fd229cf26f45", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10448488/apply", "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Customer onboarding", "Technical support", "Customer retention", "Customer satisfaction", "Value proposition development", "Customer Success", "Technical Solutions", "Cloud Computing", "Customer relationship management", "Technical account management", "Solution architecture", "Customer advocacy", "Value realization", "Cloud computing concepts", "AWS services", "SaaS solutions", "CRM software" ], "skillCount" : 17, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 973.23926, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "6a306b01f292fd229cfcecce", "title" : "Client Solutions Manager, Paid Social", "company" : "Sportradar", "industry" : "Sports", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Client Solutions Manager in Vienna, Austria, adjusted for the Sports Tech industry and Sportradar's company profile." }, "location" : "Vienna, AT", "locations" : [ "Vienna", "AT" ], "timestamp" : "2026-06-16T06:40:07.956", "fingerprint" : "d1f5fdc9fcd3f65d3d53c1d53f6df0164c167d7b026d969b96d2415432de38e0", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sportradar/744000132130071-client-solutions-manager-paid-social", "externalId" : "744000132130071", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vienna", "country" : "Austria", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "48.2083537,16.3725042" } ], "locationText" : "Vienna, Austria", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Paid social, Facebook Ads, Instagram Ads, Twitter Ads, LinkedIn Ads, TikTok Ads, Google Analytics, Excel", "professionalSkills" : [ "Client relationship management", "Campaign strategy", "Performance analysis", "Budget management", "Reporting" ], "hardSkillsList" : [ "Campaign optimization", "Performance reporting" ], "hardSkills" : [ { "name" : "Campaign optimization", "level" : "intermediate" }, { "name" : "Performance reporting", "level" : "intermediate" } ], "majorSkills" : "Paid social media, Client solutions, Revenue generation", "majorSkillsList" : [ "Paid social media", "Client solutions", "Revenue generation" ], "coreResponsibilities" : "Develop and execute paid social media strategies, Manage and optimize paid social campaigns, Analyze campaign performance and provide insights, Develop client-facing reports and presentations, Collaborate with internal teams to ensure client success, Identify and pursue new revenue opportunities, Build and maintain strong client relationships, Stay up-to-date with industry trends and best practices", "teamCollaboration" : "Internal teams; Client stakeholders", "domainKnowledge" : "Paid social media advertising; Sports media; Sports betting", "domainList" : [ "paid-social-media-advertising", "sports-media", "sports-betting" ], "domainSpecificKnowledge" : [ "Paid social media advertising", "Sports media", "Sports betting" ], "toolProficiency" : [ "Facebook Ads Manager", "Google Analytics", "Excel" ], "communicationSkills" : "Client presentations; Performance reporting", "problemSolvingSkills" : "Campaign optimization; Performance analysis", "outcomesObjectives" : "Grow revenue from client accounts; Achieve campaign performance goals; Ensure client satisfaction and retention", "qualificationsBasic" : "5+ years of experience in paid social media advertising, Proven track record of managing and growing paid social campaigns, Experience with social media advertising platforms, Experience with analytics and reporting tools", "qualificationsPreferred" : "Experience in the sports media industry, Experience with sports betting or gaming clients", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. Sportradar provides the source code of sport and is the leading global provider of sports betting and sports entertainment products and services. We are NASDAQ-listed and one of the fastest-growing sport-tech companies globally. Our division Sportradar ad:s provides data-driven marketing and sponsorship services to the iGaming industry, designed to help deliver significant efficiency improvements against marketing investments. The ad:s team develops and provides fully customizable, purpose-built, proprietary tools and services. THE ROLE As a Client Solutions Manager within the Paid Social team, you'll work as a hands-on partner to our operator clients, helping them get the most from Sportradar's technology and creative capabilities. You will support client relationships, contribute to campaign and creative strategy, and help translate data into actionable insights. At this level, success means you are reliable, curious, and growing. You can manage day-to-day client needs independently, collaborate across teams, and bring energy and ideas to a fast-moving product that sits at the intersection of sports, data, and advertising. RESPONSIBILITIES * Support and manage client relationships across the major social platforms (Meta, TikTok, Snap, X, and Reddit), owning campaign execution and performance tracking for your accounts. * Develop a solid understanding of each client's business objectives and use that knowledge to contribute to media and creative recommendations. * Monitor campaign performance, surface insights, and prepare clear, well-structured reports for clients and internal stakeholders. * Work cross-functionally with Commercial, Product, Design, and Operations teams to deliver against client briefs and timelines. * Help clients and agencies adopt platform best practices and new product features, acting as a knowledgeable and approachable point of contact. * Support account planning by flagging opportunities for improvement, upsell, or innovation within your portfolio. * Maintain operational accuracy across campaign setup, QA, and reporting workflows. * Contribute to team knowledge by sharing learnings and collaborating with senior team members on strategy and best practices. YOUR PROFILE * 3+ years of experience in digital advertising, with hands-on exposure to paid social campaign management. * Familiarity with one or more major social ad platforms (Meta Ads Manager, TikTok Ads Manager, or Snap Ads Manager). * Comfortable working with data: you can read a performance report, identify what matters, and communicate it clearly. * Organized and detail-oriented, with the ability to manage multiple tasks and deadlines without dropping the ball. * Good communicator, in writing and in conversation, with a client-first mindset. * Proactive and self-motivated; you ask questions, flag issues early, and take ownership of your work. * Experience in iGaming, sports, or digital agency environments is a strong advantage. * Familiarity with 3rd party creative or media buying platforms (e.g. Smartly, Hunch) is a plus but not required. OUR OFFER * Join a global leader in sports data and marketing innovation, combining startup agility with enterprise scale. * Work with leading betting and gaming operators on high-visibility campaigns tied to major sports moments. * Collaborate across creative, data, and product teams in a genuinely international environment. * Hybrid working flexibility based in Vienna. * Access to Sportradar's eAcademy and learning programs to support your professional development. * Be part of a diverse team with real exposure to global accounts and, in time, major sports events. ## Additional Information The minimum monthly salary for this position is according to the Collective Bargaining Agreement. Overpayment will be considered depending on qualifications and working experience. At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!", "summaryDescription" : "Client Solutions Manager, Paid Social at Sportradar. Skills: Paid social media, Client solutions, Revenue generation. Develop and execute paid social media strategies. Manage and optimize paid social campaigns", "postedDate" : "2026-06-15T07:35:00.000", "createdAt" : "2026-06-15T23:50:18.350", "lastUpdated" : "2026-06-16T06:40:07.956", "ingestTimestamp" : "2026-06-15T23:50:18.350", "mongoId" : "6a306b01f292fd229cfcecce", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Campaign optimization", "Performance reporting", "Paid social media", "Client solutions", "Revenue generation", "Client relationship management", "Campaign strategy", "Performance analysis", "Budget management", "Reporting", "Paid social media advertising", "Sports media", "Sports betting", "Facebook Ads Manager", "Google Analytics", "Excel" ], "skillCount" : 16, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 972.81744, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Sports Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309755f292fd229c0db971", "title" : "AI Solutions Manager", "company" : "Arize AI", "industry" : "Technology", "salary" : { "min" : 165000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for AI Solutions Manager in San Francisco, adjusted for mid-seniority and technology industry." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T12:18:11.387", "fingerprint" : "c122a7f54d99edf052b17a62e5a91f548f8323e9c20e2228cbdd19ec90661049", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/arizeai/jobs/6030903004", "externalId" : "6030903004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Account management", "Sales cycle management", "Business acumen" ], "hardSkillsList" : [ "Customer onboarding", "Customer enablement", "Account planning" ], "hardSkills" : [ { "name" : "Customer onboarding", "level" : "intermediate" }, { "name" : "Customer enablement", "level" : "intermediate" }, { "name" : "Account planning", "level" : "intermediate" } ], "majorSkills" : "Customer Success, AI/ML adoption, Account growth", "majorSkillsList" : [ "Customer Success", "AI/ML adoption", "Account growth" ], "coreResponsibilities" : "Build and deepen relationships with AI/ML practitioners and, Foster adoption across customer accounts, Uncover new use cases across customer accounts, Drive expanded usage across customer accounts, Conduct discovery with customers, Understand customer goals, Share the Arize vision, Demonstrate product capabilities, Propose tailored solutions, Collaborate with technical teams, Address complex customer needs, Ensure smooth implementation, Advise on technical best practices, Run workshops with customers, Run training sessions with customers, Run business reviews, Demonstrate account value, Identify areas of opportunity, Strengthen customer partnerships, Identify new growth opportunities, Develop new growth opportunities, Analyze customer usage, Target high-value needs, Own expansion sales cycle, Own renewal sales cycle, Maintain rigorous hygiene in CRM, Support a high-performing revenue team", "teamCollaboration" : "Solutions Engineering; Application Engineering", "domainKnowledge" : "AI/ML applications; Generative AI", "domainList" : [ "ai-ml-applications", "generative-ai" ], "domainSpecificKnowledge" : [ "AI/ML applications", "Generative AI" ], "toolProficiency" : [ "CRM" ], "communicationSkills" : "Articulating observations", "specialRequirements" : "Based in San Francisco Bay area", "outcomesObjectives" : "Ensure customers achieve real-world impact; Drive customer adoption; Manage customers through renewal cycles; Ensure customers are getting value", "qualificationsBasic" : "2+ years Customer Success Manager in SaaS, Proven track record driving expansion and upsell revenue, Ability to thrive in limited process environments, Exceptional organizational skills, Ability to prioritize and manage multiple customer relationships, Proven ability to demo technical products, Translate product value into tailored customer solutions", "qualificationsPreferred" : "Selling AI/ML or data infrastructure software to VP and C-suite stakeholders, Familiarity with AI/ML workflows, Familiarity with GenAI technologies", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Arize AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence. We’re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works. The Opportunity As an AI Solutions Manager, you’ll partner with some of the most innovative AI/ML teams in the world. You’ll play a pivotal role in driving adoption, shaping product use cases, and ensuring our SMB and Mid-Market customers succeed in leveraging AI to achieve real-world impact. This role offers a unique chance to grow alongside a leading AI company and gain deep insights into cutting-edge AI/ML applications. While we are a remote-first company, the nature of this role requires candidates to be based in the San Francisco Bay area. The Team Our engineering team builds systems that interact with some of the most complex software ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more. As an AI Solutions Manager, your work will directly contribute to our customers’ success in deploying impactful AI solutions, ensuring their models achieve measurable business outcomes. We are looking for a fast-paced, client-obsessed candidate with an entrepreneurial mindset to nurture, and grow our SMB and Mid-Market customers. You will be in charge of driving customer adoption and managing customers through their renewal cycles. You’ll accomplish this by running an effective account plan, identifying expansion opportunities with new teams, and ensuring your customers are getting value out of the partnership by running effective workshops and enablement sessions, and working with the Solutions Engineering team on complex implementations. You’ll be involved in exciting and complex customer use cases and leverage your business acumen to navigate the intricacies. What You’ll Do Build and deepen relationships with AI/ML practitioners and executives to foster adoption, uncover new use cases, and drive expanded usage across customer accounts. Conduct discovery with customers to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions. Collaborate with technical teams, including Solutions Engineering and Application Engineering, to address complex customer needs, ensure smooth implementation, and advise on technical best practices. Run workshops and training sessions with customers during onboarding. Run business reviews to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships. Proactively identify and develop new growth opportunities by analyzing customer usage and targeting high-value needs across your customer base. Own the full expansion and renewal sales cycle across your book of business. Maintain rigorous hygiene in CRM and internal tooling to support a high-performing revenue team. What We’re Looking For 2+ years of experience as a Customer Success Manager in SaaS. Proven track record of driving expansion and upsell revenue within SMB and Mid-Market accounts, bonus for selling AI/ML or data infrastructure software to VP and C-suite stakeholders. A self-starter and customer-first mindset with the ability to thrive in limited process environments. Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively. Strong communication skills for articulating observations and fostering collaboration across teams. Proven ability to demo technical products and translate their value into tailored customer solutions. A strong team player who values collaboration and collective success. Bonus: Familiarity with AI/ML workflows or GenAI technologies. The estimated annual salary and variable compensation for this role is between $140,000 to $175,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support. While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces. More About Arize Arize’s mission is to make the world’s AI work—and work for people. Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale. Learn more about what we're doing here: https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/ https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/ Diversity & Inclusion @ Arize Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI Culturally conscious events such as LGBTQ trivia during pride month We have an active Lady Arizers subgroup", "summaryDescription" : "AI Solutions Manager at Arize AI. Skills: Customer Success, AI/ML adoption, Account growth. Build and deepen relationships with AI/ML practitioners and. Foster adoption across customer accounts", "postedDate" : "2026-06-16T03:15:37.523", "createdAt" : "2026-06-16T03:15:37.523", "lastUpdated" : "2026-06-16T12:18:11.387", "ingestTimestamp" : "2026-06-16T03:15:37.523", "mongoId" : "6a309755f292fd229c0db971", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 165000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Customer onboarding", "Customer enablement", "Account planning", "Customer Success", "AI/ML adoption", "Account growth", "Account management", "Sales cycle management", "Business acumen", "AI/ML applications", "Generative AI", "CRM" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 955.78467, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "6a30764ef292fd229c01827c", "title" : "AI Solutions Manager", "company" : "Arize AI", "industry" : "Technology", "salary" : { "min" : 165000.0, "max" : 235000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for AI Solutions Manager in New York, adjusted for mid-seniority and technology industry." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T12:18:27.677", "fingerprint" : "c88a6fe91148e7a8be85683166a75826dd4c3752bc15475150a7a3ee2a798089", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/arizeai/jobs/6030902004", "externalId" : "6030902004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Account management", "Solution proposal", "Technical best practices" ], "hardSkillsList" : [ "Product demonstration", "Customer onboarding", "Account planning" ], "hardSkills" : [ { "name" : "Product demonstration", "level" : "intermediate" }, { "name" : "Customer onboarding", "level" : "intermediate" }, { "name" : "Account planning", "level" : "intermediate" } ], "majorSkills" : "Customer Success, AI/ML adoption, Customer relationships", "majorSkillsList" : [ "Customer Success", "AI/ML adoption", "Customer relationships" ], "coreResponsibilities" : "Build and deepen relationships with AI/ML users, Foster adoption, Uncover new use cases, Drive expanded usage across customer accounts, Conduct discovery with customers, Understand customer goals, Share the Arize vision, Demonstrate product capabilities, Propose tailored solutions, Collaborate with technical teams, Address complex customer needs, Ensure smooth implementation, Advise on technical best practices, Run workshops and training sessions, Run QBRs, Demonstrate account value, Identify areas of opportunity, Strengthen customer partnerships, Monitor product usage across accounts, Gauge account health, Identify upsell opportunities, Align on customer health strategies, Relay customer feature requests, Advocate for customer needs, Ensure support teams are aligned", "teamCollaboration" : "Customer Success Engineering; Account Management teams; Executive teams; Support teams", "projectManagementSkills" : [ "Account plan execution" ], "domainKnowledge" : "AI/ML applications; Generative AI", "domainList" : [ "ai-ml-applications", "generative-ai" ], "domainSpecificKnowledge" : [ "AI/ML applications", "Generative AI" ], "communicationSkills" : "Articulating observations", "problemSolvingSkills" : "Troubleshoot AI systems; Optimize AI systems", "specialRequirements" : "Based in NYC metro area/EST", "outcomesObjectives" : "Drive customer adoption; Manage customers through renewal cycles; Achieve customer goals; Ensure models achieve business outcomes; Improve AI usage", "qualificationsBasic" : "3+ years Customer Success Manager in SaaS, Ability to prioritize and manage multiple customer relationships", "qualificationsPreferred" : "Familiarity with AI/ML workflows, Familiarity with GenAI technologies", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Arize AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence. We’re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works. The Opportunity As an AI Solutions Manager, you’ll partner with some of the most innovative AI/ML teams in the world. You’ll play a pivotal role in driving adoption, shaping product use cases, and ensuring our customers succeed in leveraging AI to achieve real-world impact. This role offers a unique chance to grow alongside a leading AI company and gain deep insights into cutting-edge AI/ML applications. While we are a remote-first company, the nature of this role requires candidates to be based in the New York City metro area/EST time zone. The Team Our engineering team builds systems that interact with some of the most complex software ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more. As an AI Solutions Manager, your work will directly contribute to our customers’ success in deploying impactful AI solutions, ensuring their models achieve measurable business outcomes. We are looking for a fast-paced, client-obsessed candidate with an entrepreneurial mindset to nurture, and grow our customers. You’ll be working with Arize customers to help them improve the AI they use across their organizations. You will be in charge of driving customer adoption and managing customers through their renewal cycles. You’ll accomplish this by running an effective account plan, identifying expansion opportunities with new teams, and building solutions to help achieve their goals. You’ll be involved in exciting and complex customer use cases and leverage your business acumen to navigate the intricacies. What You’ll Do Build and deepen relationships with AI/ML users to foster adoption, uncover new use cases, and drive expanded usage across customer accounts. This includes regular touchpoints like weekly/bi-weekly calls and ongoing account management. Conduct discovery with customers to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions. Collaborate with technical teams, including Customer Success Engineering, to address complex customer needs, ensure smooth implementation, and advise on technical best practices. Run workshops and training sessions with customers during onboarding and new functionality Run QBRs to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships. Proactively monitor product usage across your accounts to further gauge account health Work closely with Account Management and Executive teams to identify upsell opportunities and align on customer health strategies. Effectively relay customer feature requests to internal teams and advocate for customer needs. Ensure support teams are aligned with customer requests and priorities. What We’re Looking For 3+ years of experience as a Customer Success Manager in SaaS. A self-starter mindset with the ability to thrive in limited process environments. Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively. Strong communication skills for articulating observations and fostering collaboration across teams. Proven ability to demo technical products and translate their value into tailored customer solutions. Thrives in fast-paced environments with a customer-first mindset and a focus on delivering measurable results. A strong team player who values collaboration and collective success. Bonus: Familiarity with AI/ML workflows or GenAI technologies. The estimated annual salary and variable compensation for this role is between $140,000 to $175,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support. While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces. More About Arize Arize’s mission is to make the world’s AI work—and work for people. Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale. Learn more about what we're doing here: https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/ https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/ Diversity & Inclusion @ Arize Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI Culturally conscious events such as LGBTQ trivia during pride month We have an active Lady Arizers subgroup", "summaryDescription" : "AI Solutions Manager at Arize AI. Skills: Customer Success, AI/ML adoption, Customer relationships. Build and deepen relationships with AI/ML users. Foster adoption", "postedDate" : "2026-06-16T01:17:23.223", "createdAt" : "2026-06-16T01:17:23.223", "lastUpdated" : "2026-06-16T12:18:27.677", "ingestTimestamp" : "2026-06-16T01:17:23.223", "mongoId" : "6a30764ef292fd229c01827c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 165000, "salaryAnnualMax" : 235000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Product demonstration", "Customer onboarding", "Account planning", "Customer Success", "AI/ML adoption", "Customer relationships", "Account management", "Solution proposal", "Technical best practices", "Account plan execution", "AI/ML applications", "Generative AI" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 954.3157, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "69cf186d2beec4dd3d8f2352", "title" : "Client Solutions Manager", "company" : "BrandLovers", "industry" : "Media", "salary" : { "min" : 120000.0, "max" : 180000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Client Solutions Manager in São Paulo, Brazil, adjusted for the Technology industry." }, "location" : "São Paulo, BR", "locations" : [ "São Paulo", "BR" ], "timestamp" : "2026-06-15T03:27:08.543", "fingerprint" : "ca683aee4cd628543b9022eea2ae447ce325547ec9289b149fd785dab5fcd9ef", "source" : "breezyhr", "language" : "pt", "applyUrl" : "https://brandlovrs.breezy.hr/p/272c8d689f83-client-solutions-manager", "externalId" : "272c8d689f83", "industryFunction" : { }, "structuredLocations" : [ { "city" : "São Paulo", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-23.5506507,-46.6333824" } ], "locationText" : "São Paulo, Brazil", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "rawDescription" : "Sobre nós A Brandlovers.ai é a empresa por trás da criação do Creator Ads, a primeira plataforma de anúncios para compra de mídia de creators do mundo. Unimos tecnologia, inteligência artificial e dados para transformar influência em um canal de mídia escalável. Temos colaborado com anunciantes com", "summaryDescription" : "Client Solutions Manager at BrandLovers", "createdAt" : "2026-06-13T22:55:25.004", "lastUpdated" : "2026-06-15T03:27:08.543", "ingestTimestamp" : "2026-06-13T22:55:25.004", "mongoId" : "69cf186d2beec4dd3d8f2352", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 950.7324, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.9 }, { "id" : "6a2176f474d8ee00a0c1b5d3", "title" : "Client Solutions Manager", "company" : "ASSPL", "industry" : "Sales, Advertising, Account Management, Ad Sales", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on 2024-2025 market data for a Mid-level Client Solutions Manager in the E-Commerce industry in Mumbai, India, with adjustments for seniority and company size." }, "location" : "Mumbai, Maharashtra, IND", "locations" : [ "Mumbai, Maharashtra, IND" ], "timestamp" : "2026-06-15T00:57:07.539", "fingerprint" : "b2f8e85f269c3257f41f8c3c68b83314d7393c53e1d3642f2a378c75ec203763", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10435366/apply", "externalId" : "88a84c12-37fb-409a-856c-b1a4b6885f15", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Mumbai", "state" : "Maharashtra", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "19.0549990,72.8692035" } ], "locationText" : "Mumbai, Maharashtra, India", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Media campaigns", "Return on investment", "Display advertising", "Business drivers", "Amazon Ad Products" ], "hardSkillsList" : [ "Campaign performance", "Revenue generation" ], "hardSkills" : [ { "name" : "Campaign performance", "level" : "intermediate" }, { "name" : "Revenue generation", "level" : "intermediate" } ], "majorSkills" : "Client solutions, Advertising sales, Revenue growth", "majorSkillsList" : [ "Client solutions", "Advertising sales", "Revenue growth" ], "coreResponsibilities" : "Manage media campaigns, Ensure campaign performance, Deliver positive return on investment, Lead dedicated programs, Scale display advertising, Understand business drivers, Engage with internal partners, Engage with external partners, Deliver consultative solutions, Educate advertisers on success, Engage with CXOs, Engage with Ecommerce heads, Engage with Marketing heads, Act as consultant, Act as product expert, Consult advertisers with insights, Consult advertisers with solutions, Leverage data channels, Leverage targeting channels, Leverage product channels, Collaborate with other teams, Develop tailored solutions, Own key business metrics, Own ad revenue, Own active advertisers, Create processes, Drive initiatives, Differentiate Amazon advertising, Improve advertiser impact, Lead initiatives, Serve as market intelligence source, Assist in development of best practices, Assist in development of operational efficiencies", "teamCollaboration" : "Other teams; Cross team collaboration", "domainKnowledge" : "Digital advertising; Ecommerce advertising; Amazon Ad Products", "domainList" : [ "digital-advertising", "ecommerce-advertising", "amazon-ad-products" ], "domainSpecificKnowledge" : [ "Digital advertising", "Ecommerce advertising", "Amazon Ad Products" ], "communicationSkills" : "Product expert", "problemSolvingSkills" : "Analytical", "outcomesObjectives" : "Drive incremental revenue; Achieve long-term growth", "qualificationsBasic" : "Experience in advertising", "qualificationsPreferred" : "Experience working in e-commerce, Experience in operations, Experience in account management, Experience in analytics, MBA", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "mazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display and video advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on Amazon.in, users of Amazon FireTv and MiniTV and other high quality sites across the web (via Amazon DSP). We put the customer at the heart of everything we do and work backwards, including in advertising. If you’re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them then we want you to come join us and make advertising even better. About role: We are looking for a hands-on, creative, detail-oriented, analytical, and highly-motivated client solutions manager to help scale our growing advertising business. You will work with advertisers and other Amazon business partners to manage media campaigns, ensure strong campaign performance and deliver positive return on investment for our emerging and growing advertisers. You will also lead dedicated programs to scale display advertising. You should be passionate about understanding business drivers for advertising performance, the range of Amazon products available to our advertisers and engaging with internal and external partners to deliver on these. This is an advertiser facing role that is also responsible for identifying opportunities to drive incremental revenue and long-term growth. You will deliver consultative solutions for your advertisers earning their trust by educating them on how to be successful via Amazon Ad Products. Key job responsibilities The responsibilities of the Client Solutions Manager would comprise of: Engage with CXOs/Ecommerce & Marketing heads of large brands within the category and act as an Amazon Advertising consultant and product expert. Consult and educate advertisers with insights and solutions to achieve greater results on Amazon Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients’ goals Own end-to-end key business metrics like ad revenue and active advertisers for a complete category for Amazon advertising (Display and Video Ads) Create and drive processes and initiatives to differentiate Amazon as an advertising destination and improve advertiser impact Lead initiatives which require significant cross team collaboration Serve as a source of market intelligence for other areas of the Advertising team (e.g., product development, product marketing, pricing) and assist in the development of best practices and operational efficiencies Basic Qualifications: - Experience in advertising - MBA Preferred Qualifications: - Experience working in e-commerce - Experience in operations, account management, or analytics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Client Solutions Manager at ASSPL. Skills: Client solutions, Advertising sales, Revenue growth. Manage media campaigns. 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Account teams; Sales teams; Solution architecture teams; Partner teams", "projectManagementSkills" : [ "Program management", "Roadmap planning", "Program plans" ], "domainKnowledge" : "Cloud-native solutions; Cloud adoption lifecycle; Cloud computing; AI/ML; Emerging technologies", "domainList" : [ "cloud-native-solutions", "cloud-adoption-lifecycle", "cloud-computing", "ai-ml", "emerging-technologies" ], "domainSpecificKnowledge" : [ "Cloud-native solutions", "Cloud adoption lifecycle", "Cloud computing", "AI/ML", "Emerging technologies" ], "communicationSkills" : "Verbal communication; Written communication", "innovationCreativity" : "Innovate", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "Accelerate their success; Realize sustained business value; Capture the full potential of the AWS cloud; Successful outcomes; Recognized revenue", "qualificationsBasic" : "5+ years of leading large-scale, technical or engineering programs, Bachelor's degree in Science, Technology, Engineering, Math, or a related field, Experience in enterprise IT, Experience working with or managing technical programs, Experience in customer-facing roles", "qualificationsPreferred" : "AWS or other cloud certification, Knowledge of the software development/engineering lifecycle, Knowledge of the IT lifecycle, Experience coordinating between project teams and customers", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster. AWS Taiwan is seeking a Senior Customer Solutions Manager (CSM) to help our enterprise customers realize sustained business value by accelerating their cloud transformation journey. You will support Taiwan's most complex enterprise customers across manufacturing, financial services, and other strategic industries, guiding them through large-scale migrations and the adoption of modern, cloud-native solutions. You will utilize AWS best practices developed over thousands of engagements to work backwards from customer strategic objectives, help design the customer cloud journey, execute a frictionless migration experience, and ensure our customers capture the full potential of the AWS cloud. As a Sr. CSM, you are a trusted advisor with technical leadership and strategic business acumen. You use your technical expertise, program management, organizational change management, and communication skills to influence a broad range of multidisciplinary teams. You will work closely with account teams to ensure customer opportunities—including migrations and new workloads—are successfully delivered and revenue is realized. You will run strategic programs that support customers through their entire cloud adoption lifecycle, from initial planning through production deployment and optimization. You will earn trust at all levels of the customer organization—from technical leads to C-suite executives—and identify strategic opportunities, cloud use cases, establish roadmaps and actionable program plans, capture success criteria, build advanced technical architectures, allocate resources to technical and change management activities, and establish programmatic governance. You own and drive execution excellence for the end-to-end customer engagement (technical, operational, organizational, and educational) across traditional IT teams and business units, ensuring that customer commitments translate into successful outcomes and recognized revenue. At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. You will pay attention to detail but have the ability to think big on behalf of our customers. Bring a cool head, a business outcome mindset, extensive technical background, excellent problem-solving abilities, and be an exemplary verbal and written communicator. Your technical expertise and operational excellence will influence your team's decisions and help us drive robust customer solutions. We are passionate about people who innovate, use data to make decisions, and can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience, and contributing to a team goal. Key job responsibilities Strategic Program Leadership: Run strategic programs that strengthen customer relationships and drive long-term cloud adoption success. Establish governance structures, success metrics, and scalable mechanisms that support customers through their entire cloud journey from planning to optimization. Revenue Realization & Delivery Excellence: Partner with account teams to ensure customer opportunities—migrations and new workloads—progress from commitment to successful production deployment, ensuring revenue is realized on schedule. Proactively manage risks and coordinate across AWS teams to deliver on-time outcomes. Executive Engagement & Trusted Advisory: Demonstrate excellent customer engagement skills across all organizational levels including C-Suite, navigating the complexity of Taiwan's enterprise customers. Lead complex, multi-stakeholder engagements with significant business impact across manufacturing, financial services, and other strategic industries. Technical Excellence & Value Realization: Maintain in-depth knowledge of cloud computing, AI/ML, and emerging technologies. Translate complex technical requirements into transformative adoption strategies with measurable business outcomes. Accelerate customer adoption through education, change management best practices, and scalable mechanisms that reduce friction. Execution & Continuous Improvement: Build technical and execution best practices that enhance team capabilities and multiply CSM excellence across teams. Provide actionable customer insights that inform AWS service improvements. Manage time efficiently and work effectively with sales, solution architecture, and partner teams. Relationship Building: Assist in developing long-term strategic relationships with key enterprise accounts, identifying use cases for priority AWS adoption including AI opportunities and best practice implementations. Communicate effectively in both Mandarin Chinese and English across diverse audiences. Basic Qualifications: - 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - Bachelor's degree in Science, Technology, Engineering, Math, or a related field - Experience in leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion - Experience working in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs - Experience in customer-facing roles Preferred Qualifications: - AWS or other cloud certification - Knowledge of the software development/engineering lifecycle from conception to delivery or IT lifecycle - Experience coordinating between project teams and customers to meet unique customer requirements Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Customer Solutions Manager, Solutions Architecture at Amazon Web Services Taiwan Limited. Skills: Cloud transformation, Customer success, Solutions architecture. Run strategic programs. Establish governance structures", "postedDate" : "2026-06-13T15:26:05.676", "createdAt" : "2026-06-13T15:26:05.676", "lastUpdated" : "2026-06-15T09:55:44.104", "ingestTimestamp" : "2026-06-13T15:26:05.676", "mongoId" : "6a25145b74d8ee00a00bb5a4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10440618/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Technical architectures", "Execution excellence", "Critical thinking", "Self-motivation", "Cloud transformation", "Customer success", "Solutions architecture", "Program management", "Organizational change management", "Business acumen", "Technical leadership", "Strategic business acumen", "Roadmap planning", "Program plans", "Cloud-native solutions", "Cloud adoption lifecycle", "Cloud computing", "AI/ML", "Emerging technologies", "AWS or other cloud certification" ], "skillCount" : 20, "jobCategory" : "project-management", "dataQualityScore" : 1.0, "_score" : 941.31024, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing, Financial Services" }, { "id" : "6a30811cf292fd229c068dfc", "title" : "Sr. Lifecycle Marketing Manager, LinkedIn Sales Solutions", "company" : "LinkedIn", "industry" : "Internet", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Lifecycle Marketing Manager in San Francisco, adjusted for the SaaS industry and large company size." }, "location" : "Sunnyvale, CA, United States", "locations" : [ "Sunnyvale", "CA", "United States" ], "timestamp" : "2026-06-16T14:58:14.855", "fingerprint" : "f74d468b05c344cba3b65ae4d135eb7aafa3dcf34a6be3a2f4fe53be4693a661", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/LinkedIn3/744000132275669-sr-lifecycle-marketing-manager-linkedin-sales-solutions", "externalId" : "744000132275669", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.7879363,-122.4075201" }, { "city" : "Sunnyvale", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.3688301,-122.0363490" }, { "city" : "Mountain View", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.3893889,-122.0832101" }, { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "San Francisco, California, United States; Sunnyvale, California, United States; Mountain View, California, United States; New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Develop and execute lifecycle marketing strategies, Drive customer acquisition and retention, Manage marketing campaigns across multiple channels, Analyze and report on growth metrics, Optimize marketing funnels for conversion, Collaborate with product and sales teams, Develop and manage marketing budgets, Stay updated on marketing trends", "teamCollaboration" : "Product teams; Sales teams", "domainKnowledge" : "Lifecycle marketing; Customer acquisition; Brand strategy; Growth metrics", "domainList" : [ "lifecycle-marketing", "customer-acquisition", "brand-strategy", "growth-metrics" ], "domainSpecificKnowledge" : [ "Lifecycle marketing", "Customer acquisition", "Brand strategy", "Growth metrics" ], "outcomesObjectives" : "Improve customer acquisition; Increase customer retention; Optimize marketing funnels; Achieve growth targets", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. This role can be based in San Francisco, Sunnyvale, Mountain View, or New York. We're seeking a strategic and results-driven/ data-driven Senior Lifecycle Marketing Manager to drive global product adoption for LinkedIn Sales Navigator. The role is pivotal to driving product usage at scale by creating personalized, scalable lifecycle programs that help customers unlock value/ achieve success at every stage of their journey. This marketer will partner closely with Customer Success, Scaled Solutions, Product Marketing, and Marketing Ops to design and execute high-impact lifecycle programs that drive sustained adoption and measurable business outcomes. This role requires someone who acts as an innovative lifecycle marketing thought leader with a proven track record of translating product capabilities into customer value through strategic, data-driven programs. They excel at building sophisticated adoption journeys, leveraging behavioral signals to intervene at the right moments, and influencing cross-functional partners to drive alignment and business results. This marketer stays on the cutting edge of lifecycle and adoption strategies, partnering across teams to deliver digital campaigns that move the needle on product health, adoption, and renewal outcomes The ideal candidate will have strong business acumen, excellent collaboration, communication and stakeholder management skills. You are a strategic thinker who leverages data and audience insights to shape adoption strategy, inspire cross-functional teams, and drive alignment on business priorities. Your ability to synthesize complex information and influence stakeholders enables you to unlock new opportunities and deliver measurable impact at scale. Responsibilities: * Owns and shapes the global Lifecycle Adoption strategy for LinkedIn Sales Navigator, designing and scaling digital programs that drive product usage, account health, and long-term customer engagement * Leads GTM adoption strategy development, partnering cross-functionally with Customer Success, Scaled Solutions, Product Marketing, and Marketing Ops to ensure alignment, consistency, and measurable business impact. * Influences adoption-focused business priorities by synthesizing results and communicating impact to cross-functional leaders. * Owns high-impact programs including health intervention campaigns, triggered lifecycle plays, and high-value feature programs that link lifecycle engagement to retention and renewal outcomes. * Translate customer insights, product usage data, and business priorities into actionable lifecycle strategies that drive sustained product usage. ## Qualifications Basic Qualifications: * 7+ years of experience in Lifecycle Marketing, Customer Marketing or Digital Marketing * BA/BS degree or equivalent experience Preferred Qualifications: * 8+ years of experience in Lifecycle or Customer Marketing, preferably in B2B SaaS, with a proven track record of driving product adoption and engagement at scale. * Strong data-driven marketing expertise, with the ability to translate behavioral signals and customer health data into actionable lifecycle strategies. * Experience designing and executing triggered, behavior-based marketing programs across digital channels. * Demonstrated ability to build and optimize adoption funnels, with experience measuring impact on MAU, account health, and retention outcomes * Exceptional communication, writing, and presentation skills, with the ability to simplify complex ideas into clear, compelling narratives * Strong collaboration and influencing skills, with the ability to build relationships and drive alignment across teams. Suggested Skills: * Lifecycle Marketing / Digital Marketing * Adoption and Retention Strategy * Cross-functional Collaboration * Strategic Communication LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $125,000 to $195,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit . ## Additional Information Equal Opportunity Statement We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful. If you need a Reasonable Accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us and describe the specific Accommodation requested for a disability-related limitation. Fill out an Accommodation request here: https://app.smartsheet.com/b/form/b660a0327d044969abfd7a4e73d15c36 Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to: * Documents in alternate formats or read aloud to you * Having interviews in an accessible location * Being accompanied by a service dog * Having a sign language interpreter present for the interview A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response. LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information. San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records. Pay Transparency Policy Statement As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency. Global Data Privacy Notice and Compliance Posters for Job Candidates Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.", "summaryDescription" : "Sr. Lifecycle Marketing Manager, LinkedIn Sales Solutions at LinkedIn. Develop and execute lifecycle marketing strategies. Drive customer acquisition and retention", "postedDate" : "2026-06-15T19:51:50.000", "createdAt" : "2026-06-16T01:39:24.245", "lastUpdated" : "2026-06-16T14:58:14.855", "ingestTimestamp" : "2026-06-16T01:39:24.245", "mongoId" : "6a30811cf292fd229c068dfc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Lifecycle marketing", "Customer acquisition", "Brand strategy", "Growth metrics" ], "skillCount" : 4, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 938.9091, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 }, { "id" : "6a30684df292fd229cfc3361", "title" : "Sr. Lifecycle Marketing Manager, LinkedIn Sales Solutions", "company" : "LinkedIn", "industry" : "Internet", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Lifecycle Marketing Manager in San Francisco, adjusted for the SaaS industry and large company size." }, "location" : "Sunnyvale, CA, United States", "locations" : [ "Sunnyvale", "CA", "United States" ], "timestamp" : "2026-06-16T11:59:42.348", "fingerprint" : "123385c5385203f409e1cf455ed7094186332663c4a9ebeaff27e5835d797fe5", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/LinkedIn3/744000132275669-sr-lifecycle-marketing-manager-linkedin-sales-solutions", "externalId" : "744000132275669", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.7879363,-122.4075201" }, { "city" : "Sunnyvale", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.3688301,-122.0363490" }, { "city" : "Mountain View", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.3893889,-122.0832101" }, { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "San Francisco, California, United States; Sunnyvale, California, United States; Mountain View, California, United States; New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Develop and execute lifecycle marketing strategies, Drive customer acquisition and retention, Manage marketing campaigns across multiple channels, Analyze and report on growth metrics, Optimize marketing funnels for conversion, Collaborate with product and sales teams, Develop and manage marketing budgets, Stay updated on marketing trends", "teamCollaboration" : "Product teams; Sales teams", "domainKnowledge" : "Lifecycle marketing; Customer acquisition; Brand strategy; Growth metrics", "domainList" : [ "lifecycle-marketing", "customer-acquisition", "brand-strategy", "growth-metrics" ], "domainSpecificKnowledge" : [ "Lifecycle marketing", "Customer acquisition", "Brand strategy", "Growth metrics" ], "outcomesObjectives" : "Improve customer acquisition; Increase customer retention; Optimize marketing funnels; Achieve growth targets", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. This role can be based in San Francisco, Sunnyvale, Mountain View, or New York. We're seeking a strategic and results-driven/ data-driven Senior Lifecycle Marketing Manager to drive global product adoption for LinkedIn Sales Navigator. The role is pivotal to driving product usage at scale by creating personalized, scalable lifecycle programs that help customers unlock value/ achieve success at every stage of their journey. This marketer will partner closely with Customer Success, Scaled Solutions, Product Marketing, and Marketing Ops to design and execute high-impact lifecycle programs that drive sustained adoption and measurable business outcomes. This role requires someone who acts as an innovative lifecycle marketing thought leader with a proven track record of translating product capabilities into customer value through strategic, data-driven programs. They excel at building sophisticated adoption journeys, leveraging behavioral signals to intervene at the right moments, and influencing cross-functional partners to drive alignment and business results. This marketer stays on the cutting edge of lifecycle and adoption strategies, partnering across teams to deliver digital campaigns that move the needle on product health, adoption, and renewal outcomes The ideal candidate will have strong business acumen, excellent collaboration, communication and stakeholder management skills. You are a strategic thinker who leverages data and audience insights to shape adoption strategy, inspire cross-functional teams, and drive alignment on business priorities. Your ability to synthesize complex information and influence stakeholders enables you to unlock new opportunities and deliver measurable impact at scale. Responsibilities: * Owns and shapes the global Lifecycle Adoption strategy for LinkedIn Sales Navigator, designing and scaling digital programs that drive product usage, account health, and long-term customer engagement * Leads GTM adoption strategy development, partnering cross-functionally with Customer Success, Scaled Solutions, Product Marketing, and Marketing Ops to ensure alignment, consistency, and measurable business impact. * Influences adoption-focused business priorities by synthesizing results and communicating impact to cross-functional leaders. * Owns high-impact programs including health intervention campaigns, triggered lifecycle plays, and high-value feature programs that link lifecycle engagement to retention and renewal outcomes. * Translate customer insights, product usage data, and business priorities into actionable lifecycle strategies that drive sustained product usage. ## Qualifications Basic Qualifications: * 7+ years of experience in Lifecycle Marketing, Customer Marketing or Digital Marketing * BA/BS degree or equivalent experience Preferred Qualifications: * 8+ years of experience in Lifecycle or Customer Marketing, preferably in B2B SaaS, with a proven track record of driving product adoption and engagement at scale. * Strong data-driven marketing expertise, with the ability to translate behavioral signals and customer health data into actionable lifecycle strategies. * Experience designing and executing triggered, behavior-based marketing programs across digital channels. * Demonstrated ability to build and optimize adoption funnels, with experience measuring impact on MAU, account health, and retention outcomes * Exceptional communication, writing, and presentation skills, with the ability to simplify complex ideas into clear, compelling narratives * Strong collaboration and influencing skills, with the ability to build relationships and drive alignment across teams. Suggested Skills: * Lifecycle Marketing / Digital Marketing * Adoption and Retention Strategy * Cross-functional Collaboration * Strategic Communication LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $125,000 to $195,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit . ## Additional Information Equal Opportunity Statement We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful. If you need a Reasonable Accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us and describe the specific Accommodation requested for a disability-related limitation. Fill out an Accommodation request here: https://app.smartsheet.com/b/form/b660a0327d044969abfd7a4e73d15c36 Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to: * Documents in alternate formats or read aloud to you * Having interviews in an accessible location * Being accompanied by a service dog * Having a sign language interpreter present for the interview A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response. LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information. San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records. Pay Transparency Policy Statement As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency. Global Data Privacy Notice and Compliance Posters for Job Candidates Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.", "summaryDescription" : "Sr. Lifecycle Marketing Manager, LinkedIn Sales Solutions at LinkedIn. Develop and execute lifecycle marketing strategies. 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Shenzhen Branch", "industry" : "Solutions Architect, Tech, Customer Solutions Mgr, Cloud Computing", "salary" : { "min" : 350000.0, "max" : 600000.0, "currency" : "CNY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Customer Solutions Manager in Shenzhen, China, adjusted for the technology industry and full-time onsite employment." }, "location" : "Shenzhen, CHN", "locations" : [ "Shenzhen, CHN" ], "certifications" : [ "AWS certification", "Cloud certification" ], "timestamp" : "2026-06-15T05:37:18.035", "fingerprint" : "18cb03f24135354106d375fb42dce63113f5afc20d418998965a86ad828dd127", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10441994/apply", "externalId" : "ffc0b173-0c69-4157-908c-5417fe0cb1c9", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Shenzhen", "country" : "China", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "22.5445741,114.0545429" } ], "locationText" : "Shenzhen, China", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceLevel" : "Manager", "technicalSkills" : "AWS", "professionalSkills" : [ "Business case development", "Program management" ], "hardSkillsList" : [ "Technical program management" ], "softSkillsList" : [ "Problem solving", "Troubleshooting", "Adaptability" ], "hardSkills" : [ { "name" : "Technical program management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem solving" }, { "name" : "Troubleshooting" }, { "name" : "Adaptability" } ], "majorSkills" : "Cloud adoption, Program management, Customer solutions", "majorSkillsList" : [ "Cloud adoption", "Program management", "Customer solutions" ], "coreResponsibilities" : "Collaborate with customers and internal teams, Deliver technical solutions, Work with stakeholders to scope work, Set business goals, Identify appropriate resources, Track and report on progress, Develop schedules, Serve as single point of contact, Assess risks, Anticipate bottlenecks, Provide critical issue management, Balance trade-offs, Encourage risk-tasking, Influence customers to allocate resources, Accelerate customer cloud adoption, Guide customers on cloud journey, Accelerate customer migrations, Accelerate customer modernization, Accelerate customer innovation, Improve customer end-to-end experience", "teamCollaboration" : "Cross-functional teams; Customer collaboration", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Cloud computing; Enterprise IT", "domainList" : [ "cloud-computing", "enterprise-it" ], "domainSpecificKnowledge" : [ "Cloud computing", "Enterprise IT" ], "communicationSkills" : "Reporting progress", "innovationCreativity" : "Craft innovative solutions", "problemSolvingSkills" : "Troubleshooting; Risk assessment; Issue management", "outcomesObjectives" : "Accelerate customer success; Achieve customer goals", "qualificationsBasic" : "5+ years leading technical programs, 5+ years in enterprise IT, Bachelor's degree in Science, Technology, Engineering, Math, or related field, Experience leading large-scale technical programs, Experience working in enterprise IT", "qualificationsPreferred" : "AWS or other cloud certification, Knowledge of software development/engineering lifecycle, Experience coordinating between project teams and customers, Experience in customer-facing roles", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. As part of the Solutions Architecture Org, you, the Customer Solutions Manager is the strategic business and technical program managers to accelerate customer cloud adoption at scale and time to value through guiding customers on their cloud journey accelerating customer migrations, modernization and innovation, and improving customer end-to-end experience with AWS. You will help our customers to arrive in that future by working across AWS teams and apply your technical and program management expertise to serve some of the largest and globally diverse enterprises in the world. Key job responsibilities -You will have the opportunity to collaborate with customers, Account manager, Business Development, solutions architecture, software development and service teams to deliver technical solutions that solve some of the most complex and challenging technology problems of today. -You will work with customer and internal stakeholders to scope work, set business goals, identify appropriate resources, track and report on progress and develop schedules. -You will be a single point of contact to your customers, as well as internal stakeholders on the progress of all the activities related to your customer. -You will also need to assess risks, anticipate bottlenecks, provide critical issue management, balance trade-offs, and encourage risk-tasking to maximize business value. -You will be an AWS evangelist and influence your customers to allocate the appropriate resources to achieve their goals. -A self-motivated problem solver; able to thrive in a dynamic and customer-focused environment Strong organizational and troubleshooting skills with precise attention to detail -Demonstrated ability to maintain composure in stressful situations, responds to customer needs quickly and effectively, adapts to change -Highly analytical, technically proficient, and able to learn new tools and software quickly About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 5+ years of work in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs experience - Bachelor's degree in Science, Technology, Engineering, Math, or a related field - Experience in leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion - Experience working in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs Preferred Qualifications: - AWS or other cloud certification - Knowledge of the software development/engineering lifecycle from conception to delivery or IT lifecycle - Experience coordinating between project teams and customers to meet unique customer requirements - Experience in customer-facing roles Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Customer Solutions Manager at Beijing Century Joyo Information Technology Co., Ltd. Shenzhen Branch. Skills: Cloud adoption, Program management, Customer solutions. Collaborate with customers and internal teams. Deliver technical solutions", "postedDate" : "2026-06-13T15:57:52.574", "createdAt" : "2026-06-13T15:57:52.574", "lastUpdated" : "2026-06-15T05:37:18.035", "ingestTimestamp" : "2026-06-13T15:57:52.574", "mongoId" : "6a2a65f974d8ee00a062b423", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10441994/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Technical program management", "Problem solving", "Troubleshooting", "Adaptability", "Cloud adoption", "Program management", "Customer solutions", "Business case development", "Cloud computing", "Enterprise IT", "AWS certification", "Cloud certification" ], "skillCount" : 12, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "_score" : 917.01324, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2a660974d8ee00a062ba44", "title" : "Customer Solutions Manager", "company" : "Amazon Web Services, Inc.", "industry" : "Solutions Architect, Tech, Customer Solutions Mgr, Cloud Computing", "salary" : { "min" : 144500.0, "max" : 195400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, USA", "locations" : [ "New York, New York, USA" ], "timestamp" : "2026-06-15T02:12:38.983", "fingerprint" : "ee7aba8c4e19b0547ab8325ad95a038108ac6ba4f7ae67406aa76be07dfda821", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10443157/apply", "externalId" : "1c341ea3-1a72-4917-a108-d066d98131d5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "remoteFriendly" : false, "workSiteFlexibility" : "onsite", "rawDescription" : "AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their customer transformation journey. The successful candidate will help the customer design and rapidly execute strategic migrations to the AWS cloud and build modern, cloud native solutions that fulfil their highest ambitions. You will work backwards from customer objectives, utilize AWS best practices developed over thousands of engagements, and design and execute an end-to-end frictionless cloud adoption experience. Your customers capture the full potential of AWS’ industry-leading solutions. As a CSM, you are a thought leader with a strategic business mindset. You use your technical acumen, program management, organizational change management, and communication skills to problem solve, challenge the status quo, and align a broad range of multidisciplinary teams including sales, solution architecture, enterprise support, product development, professional services, and partners. You will earn trust across the customer’s organization, identify strategic opportunities, uncover cloud use cases, establish roadmaps and actionable program plans, capture success criteria, orchestrate advanced technical architectures, and establish programmatic governance. You own and drive execution excellence for the end-to-end customer cloud journey (e.g., technical, operational, organizational, and educational) that span IT teams, executives, and business units. At AWS we value critical thinking, self-motivation, and thrive in ambiguous, entrepreneurial environments. You will pay attention to detail but think big on behalf of our customers. As a CSM, you have a business outcome mindset, broad technical background, and a driven problem-solver. You are a team player, use data to make decisions, express yourself thoughtfully verbally and in writing, and are passionate about delivering Earth’s most customer-centric experiences. At AWS, we embrace our differences. We are committed to furthering our culture of diversity, equity, and inclusion. We have 10 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. The successful candidate will: Contributes to business and technical discussions and asks relevant questions to uncover dependencies. Working knowledge in multiple relevant technology domain areas (e.g., compute, hardware, network, software, big data, security, etc.). Has some experience and/or deeper understanding in at least one technology area. Considers the larger picture (e.g., efficiency, availability, operability, scalability, risks, business goals, customer experience, etc.). Able to balance customer needs with engineering teams, both of whom have to build, maintain, and extend features for the life of the solution. Incorporates these requirements into recommendations. Can convey detailed technical knowledge (verbally, in writing, and via diagram) to both internal and external teams. Ability to actively participate in customer technical discussions and provide guidance on best practice. Sees patterns; makes connections to improve program/process efficiency. Knows what solutions exist elsewhere and how they can be connected. Has an understanding of relevant of services and/or products, or similar industry technology. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 3+ years of work in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs experience - Bachelor's degree in science, technology, engineering, math, business or equivalent - Travel up to 30% of the time Preferred Qualifications: - AWS or other cloud certification - Knowledge of the software development/engineering lifecycle from conception to delivery or IT lifecycle - Experience coordinating between project teams and customers to meet unique customer requirements Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 144,500.00 - 195,400.00 USD annually", "summaryDescription" : "Customer Solutions Manager at Amazon Web Services, Inc.", "postedDate" : "2026-06-13T18:52:37.521", "createdAt" : "2026-06-13T18:52:37.521", "lastUpdated" : "2026-06-15T02:12:38.983", "ingestTimestamp" : "2026-06-13T18:52:37.521", "mongoId" : "6a2a660974d8ee00a062ba44", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10443157/apply", "salaryAnnualMin" : 144500, "salaryAnnualMax" : 195400, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 914.229, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "68c2e424f8b1b0376634c5c6", "title" : "Customer Solutions Manager", "company" : "AWS EMEA SARL (UK Branch)", "industry" : "Project/Program/Product Management--Technical, Tech, Customer Solutions Mgr, Cloud Computing", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Solutions Manager in London, UK, adjusted for the Media & Entertainment industry and a large company size." }, "location" : "London, England, GBR", "locations" : [ "London, England, GBR" ], "certifications" : [ "PMP", "SCRUM/Agile", "Princee2", "PgMP", "Six Sigma", "SAFe" ], "timestamp" : "2026-06-15T06:29:56.593", "fingerprint" : "43ad94c188d7913b37f0dbb95b1bc1832a749a76a5d4e796eb51819fac28788a", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3077115/apply", "externalId" : "b594387a-1b56-404f-9bc8-6f6915560e37", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "AWS", "professionalSkills" : [ "Program management", "Organizational expertise", "Transformation expertise", "Business strategy", "IT challenges", "Cloud adoption", "Value realization", "Enablement", "Governance", "Cloud readiness", "Cloud fluency", "Cloud skills", "Skills guilds", "Accelerators", "Training partners", "Operating models", "AWS frameworks", "AWS mechanisms", "Business transformation", "Technology problems", "Large-scale migrations", "Data analytics", "Digital transformation", "Business agility", "Migration strategies", "Technology projects", "Risk navigation", "Roadblock execution", "Best practice learnings", "Industry-specific needs", "Business outcomes", "Industry use cases", "Product solutions", "Solution selling", "Solution delivery", "Solution partnering", "Customer context", "Customer vision", "Customer goals", "Cloud journeys", "Customer priorities", "Service best practices", "Solution excellence", "Solution simplification", "Agile approaches", "Iterative approaches", "Experience-based learning" ], "hardSkillsList" : [ "Project management", "Program management", "Cloud fundamentals", "Technical breadth" ], "hardSkills" : [ { "name" : "Project management", "level" : "intermediate" }, { "name" : "Program management", "level" : "intermediate" }, { "name" : "Cloud fundamentals", "level" : "intermediate" }, { "name" : "Technical breadth", "level" : "intermediate" } ], "majorSkills" : "Customer success, Cloud transformation, Program management", "majorSkillsList" : [ "Customer success", "Cloud transformation", "Program management" ], "coreResponsibilities" : "Act as trusted advisor, Leverage program management expertise, Leverage technical expertise, Leverage organizational expertise, Leverage transformation expertise, Understand customer business goals, Understand customer strategic goals, Translate goals into plan, Drive implementation to success, Work with customer, Work with AWS, Work with partners, Understand IT challenges, Provide prescriptive guidance, Guide through obstacles, Guide customers through value realization, Guide customers through enablement, Guide customers through governance, Identify value realization, Accelerate value realization, Adopt AWS services, Adopt AWS partner solutions, Adopt AWS best practices, Help customers achieve cloud readiness, Help customers achieve cloud fluency, Help customers achieve cloud skills, Establish operating models, Mature operating structures, Drive scale, Drive long-term success, Apply AWS frameworks, Apply AWS mechanisms, Engage with customers, Engage with partners, Engage with internal AWS teams, Engage with AWS services, Solve complex technology problems, Solve challenging technology problems, Define strategic opportunities, Define large-scale migrations, Define data analytics opportunities, Define digital transformation opportunities, Define innovation opportunities, Define business agility opportunities, Interface with partner teams, Interface with cross-functional teams, Interface with customer team members, Interface with pre/post sales, Drive detailed discussions, Seek alignment, Deliver cloud adoption strategies, Deliver migration strategies, Create business projects, Manage business projects, Deliver business projects, Create technology projects, Manage technology projects, Deliver technology projects, Navigate risks, Navigate roadblocks, Execute in ambiguous environment, Execute in changing environment, Share best practice learnings, Create reusable assets, Help customers invent in cloud, Help customers build in cloud, Dive deep into customer context, Dive deep into customer vision, Dive deep into customer strategic goals, Proactively guide cloud journeys, Accelerate cloud journeys, Inform priorities with expertise, Influence customer with expertise, Influence AWS service with expertise, Influence best practices with expertise, Bring best solutions forward, Achieve customer outcomes, Bring clarity to complexity, Enable experience-based learning, Enable iterative approaches, Demonstrate results, Demonstrate value", "teamCollaboration" : "Cross-functional teams; Customer teams; Partner teams; Internal AWS teams", "projectManagementSkills" : [ "Program management", "Project delivery", "Risk management", "Execution planning" ], "domainKnowledge" : "Cloud adoption; Cloud transformation; Media; Entertainment; Telco industry; AWS best practices", "domainList" : [ "cloud-adoption", "cloud-transformation", "media", "entertainment", "telco-industry", "aws-best-practices" ], "domainSpecificKnowledge" : [ "Cloud adoption", "Cloud transformation", "Media", "Entertainment", "Telco industry", "AWS best practices" ], "communicationSkills" : "Active listening; Verbal communication; Written communication; Presentation skills; Progress updates; Technical content; Public speaking; White papers", "documentationSkills" : "White papers", "continuousLearning" : "Skills guilds; Training partners", "innovationCreativity" : "Invent and build in cloud", "problemSolvingSkills" : "Solve complex problems; Solve challenging problems; Navigate risks; Navigate roadblocks", "outcomesObjectives" : "Accelerate customer value realization; Achieve organizational cloud readiness; Achieve cloud fluency; Achieve cloud skills; Drive scale; Drive long-term success; Deliver cloud adoption strategies; Deliver migration strategies; Demonstrate results; Demonstrate value", "qualificationsBasic" : "Customer facing experience, Project management and delivery, Program-management experience, Technical breadth in AWS, Cloud fundamentals, Bachelor's degree or equivalent experience", "qualificationsPreferred" : "Experience in external customer-facing roles, UK Telco customers experience, AWS certification(s), Cloud provider certification(s), 1+ years implementing AWS/cloud services, PMP or project management related certification, SCRUM/Agile certification, Princee2 certification, PgMP certification, Six Sigma certification, SAFe certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "You will be a trusted advisor to your customer. You will leverage your program management, technical, organizational, and transformation expertise to understand your customer's business and strategic goals, translate them into an executable plan, and drive the implementation to success by working with the customer, AWS, and our partners. You will understand your customers' biggest IT challenges, and provide prescriptive guidance, based on AWS best practices, to guide them through the obstacles. Key job responsibilities Working with organizations in all stages of their cloud adoption, Customer Solutions Managers (CSMs) are advocates guiding customers through the value realization, enablement, and governance of their cloud transformation journey. Value Realization: You identify and accelerate the customer’s realization of value throughout the cloud lifecycle through the adoption of AWS services, AWS partner solutions, AWS best practices, and other. Enablement: You help customers achieve organizational cloud readiness, cloud fluency and cloud skills through skills guilds, experience-based accelerators, training partners, and other. Governance: You establish and mature operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms. A day in the life Empowered by an inclusive environment, work/life harmony, and career advancement, you are a member of a diverse, global community of Customer Solutions Managers (CSM) who deliver cloud solutions that influence business and IT transformation for our customers. Day-to-day, you will balance your time between directly engaging with customers, partners, internal AWS teams and services to help our customers on their journey in the AWS Cloud. You will work across AWS to apply your technical, business, and program management expertise to solve some of the most complex and challenging technology problems for our customers. Working backwards from the customer, you may define opportunities that are strategic to the customer’s cloud journey including large-scale migrations, data analytics, digital transformation and innovation, business agility and other. You will interface with partner and cross-functional teams, customer team members, and pre/post sales to drive detailed discussions seeking alignment to deliver cloud adoption and migration strategies with, and on behalf of your customer. You create, manage, and deliver business and technology projects navigating risks or roadblocks and can execute in an ambiguous and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to share best practice learnings into a reusable asset for internal re-use. About the team The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers in their cloud journeys and work backwards from their industry-specific needs to transform their businesses and industries. Our team focuses on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner. Global Media, Entertainments and Sports CSMs are advocates that help customers invent and build in the cloud. - Working backwards from the Customer– we dive deep to understand context, vision, and strategic goals to proactively guide and accelerate cloud journeys. - Guided by Facts and Data – through our expertise, we inform priorities and influence the customer, AWS service, and best practices. - Focus on Excellence – we take pride in our knowledge and expertise in bringing the best solutions forward to achieve customer outcomes. - Simplification and Agility – we bring clarity to complexity and enable experience-based learning and iterative approaches to demonstrate results and value. - Inclusion, Diversity & Equity – we take intentional actions to support our authentic selves, celebrate diverse perspectives, and ensure opportunities for growth are available to all. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - Previous experience driving customer initiatives including customer facing experience, leveraging technology to deliver projects - Previous experience experience in project management and delivery and/or program-management - Demonstrated technical breadth in AWS and/or cloud fundamentals - Bachelor's degree or equivalent experience Preferred Qualifications: - Experience in external customer-facing role(s) with UK Telco customers, good understanding of how the Telco industry operates - AWS certification(s) and/or other cloud provider certification(s) - 1+ years implementing AWS/cloud services - PMP or project management related certification (SCRUM/Agile, Princee2, PgMP, Six Sigma, SAFe etc.) - Effective communication skills (active-listening, verbal, written, and presentation) including progress updates, risk management, execution planning, metrics establishment / tracking, presentations, technical content, public speaking and white papers Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Customer Solutions Manager at AWS EMEA SARL (UK Branch). Skills: Customer success, Cloud transformation, Program management. Act as trusted advisor. Leverage program management expertise", "postedDate" : "2026-06-13T15:59:42.059", "createdAt" : "2026-06-13T15:59:42.059", "lastUpdated" : "2026-06-15T06:29:56.593", "ingestTimestamp" : "2026-06-13T15:59:42.059", "mongoId" : "68c2e424f8b1b0376634c5c6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3077115/apply", "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Project management", "Program management", "Cloud fundamentals", "Technical breadth", "Customer success", "Cloud transformation", "Organizational expertise", "Transformation expertise", "Business strategy", "IT challenges", "Cloud adoption", "Value realization", "Enablement", "Governance", "Cloud readiness", "Cloud fluency", "Cloud skills", "Skills guilds", "Accelerators", "Training partners", "Operating models", "AWS frameworks", "AWS mechanisms", "Business transformation", "Technology problems", "Large-scale migrations", "Data analytics", "Digital transformation", "Business agility", "Migration strategies", "Technology projects", "Risk navigation", "Roadblock execution", "Best practice learnings", "Industry-specific needs", "Business outcomes", "Industry use cases", "Product solutions", "Solution selling", "Solution delivery", "Solution partnering", "Customer context", "Customer vision", "Customer goals", "Cloud journeys", "Customer priorities", "Service best practices", "Solution excellence", "Solution simplification", "Agile approaches", "Iterative approaches", "Experience-based learning", "Project delivery", "Risk management", "Execution planning", "Media", "Entertainment", "Telco industry", "AWS best practices", "PMP", "SCRUM/Agile", "Princee2", "PgMP", "Six Sigma", "SAFe" ], "skillCount" : 65, "jobCategory" : "project-management", "dataQualityScore" : 1.0, "_score" : 904.6445, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media and Entertainment" }, { "id" : "6a307f87f292fd229c05a496", "title" : "Sales Manager, Customer Onboarding, Google Customer Solutions", "company" : "Google", "industry" : "Technology", "salary" : { "min" : 200000.0, "max" : 350000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Sales Manager, Customer Onboarding at Google in New York, adjusted for seniority and industry." }, "location" : "[New York, NY, USA, [New York, NY, USA], New York, null, NY, US]", "locations" : [ "[New York, NY, USA, [New York, NY, USA], New York, null, NY, US]" ], "timestamp" : "2026-06-16T11:58:14.124", "fingerprint" : "b5cdfcc82116e222177f66c0d05b54e890835658b8aa5723734caeafe5ed4ac0", "source" : "google", "language" : "en", "externalId" : "120140599079641798", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New 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215000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Senior Solutions Architect in Denver, CO, adjusted for SaaS industry and company size." }, "location" : "Denver, Colorado, United States", "locations" : [ "Denver", "Colorado", "United States", "San Francisco", "California", "United States" ], "timestamp" : "2026-06-16T11:26:59.990", "fingerprint" : "96bf375fd1ec4f50e57eebbf916c4bcb8d3b8e8c4d6093fa3bdd66c7e4fe3523", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.klaviyo.com/careers/jobs?gh_jid=7773419003", "externalId" : "7773419003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" } ], "locationText" : "Denver, Colorado, United States", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AI, Data models, Email, SMS", "professionalSkills" : [ "Project ownership", "Consultative engagement", "Solution design", "Technical depth", "Executive presence" ], "hardSkillsList" : [ "Martech expertise", "Technical implementation", "Solution tradeoffs" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Martech expertise", "level" : "intermediate" }, { "name" : "Technical implementation", "level" : "intermediate" }, { "name" : "Solution tradeoffs", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Solutions Architecture, Customer engagements, Technical solutions", "majorSkillsList" : [ "Solutions Architecture", "Customer engagements", "Technical solutions" ], "coreResponsibilities" : "Shape strategic engagements, Scope strategic engagements, Define Statements of Work, Lead consultative conversations, Clarify business objectives, Identify risks, Translate outcomes, Lead technical engagements, Build stakeholder relationships, Communicate effectively, Anticipate risks, Build mitigation strategies, Adjust plans, Act as strategic advisor, Act as subject-matter expert, Become expert in Klaviyo platform, Translate business goals, Leverage platform capabilities, Leverage best practices, Educate internal teams, Educate customer stakeholders, Approach engagements analytically, Solve for customer, Identify patterns, Codify repeatable solutions, Feed insights to teams, Contribute to internal initiatives, Improve Professional Services delivery, Maintain operational hygiene, Update tools and systems, Transform workflows, Build smarter systems, Demonstrate executive presence, Articulate solution tradeoffs, Secure buy-in, Provide informal coaching, Mentor peers, Share best practices, Support skill development, Serve as technical advisor, Design technical solutions, Align with objectives, Align with best practices, Take ownership of deliverables, Take ownership of milestones, Collaborate with customer teams, Collaborate with internal teams, Design tailored solutions, Prototype scalable solutions, Quantify business cases, Communicate business cases, Troubleshoot technical issues", "teamCollaboration" : "Partnership with Sales; Customer Success teams; Partner teams; Internal stakeholders; Customer teams; Internal teams", "projectManagementSkills" : [ "Project leadership", "Delivery leadership" ], "domainKnowledge" : "Martech ecosystem; Messaging channels; CDP use cases; Cloud-native architecture", "domainList" : [ "martech-ecosystem", "messaging-channels", "cdp-use-cases", "cloud-native-architecture" ], "domainSpecificKnowledge" : [ "Martech ecosystem", "Messaging channels", "CDP use cases", "Cloud-native architecture" ], "communicationSkills" : "Executive level influence", "innovationCreativity" : "Build smarter systems", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Deliver measurable outcomes; Deliver high-impact implementations; Drive successful implementation; Drive long-term adoption; Ensure projects delivered on time; Ensure projects delivered on budget; Ensure projects meet outcomes; Keep enterprise projects on track; Ensure high-quality outcomes", "qualificationsBasic" : "4+ years in SaaS", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Professional Services team members are critical to our customers’ success. They combine enterprise-grade project ownership, deep Klaviyo and martech expertise, and consultative engagement skills to deliver high-impact implementations and strategic technical solutions for complex customers. They lead scoped, post-sales engagements, shaping how work is delivered and scaled. In this role, you will: Own strategic customer engagements end-to-end, from shaping delivery in partnership with Sales to driving successful implementation and long-term adoption alongside Customer Success and Partner teams. Operate as a senior individual contributor who is trusted by customers and internal stakeholders to lead through complexity, influence at the executive level, and consistently deliver measurable outcomes for enterprise accounts. Combine strong delivery/project leadership with technical depth and solution design. How You’ll Make a Difference Core Responsibilities Shape and scope strategic engagements Assist in defining Statements of Work (SOWs) that clearly articulate scope, deliverables, timelines, dependencies, and success metrics for complex technical engagements, ensuring alignment between customer goals and Klaviyo delivery capabilities. Lead consultative conversations with customers to clarify business objectives, identify risks, and translate desired outcomes into actionable technical implementation plans. Lead strategic technical engagements Serve as the owner for key technical phases of the customer journey, ensuring projects are delivered on time, on budget, and in line with agreed outcomes. Build strong stakeholder relationships and communicate effectively with internal and external stakeholders to maintain visibility, accountability, and momentum toward customer goals. Anticipate risks, build mitigation strategies, and adjust plans to keep enterprise projects on track. Act as a strategic advisor and subject-matter expert Become a deep expert in the Klaviyo platform and surrounding martech ecosystem, from data models and integrations to messaging channels (Email, SMS) and CDP use cases. Translate customer business goals into technical and operational solutions that leverage platform capabilities and best practices. Educate and enable internal teams and customer stakeholders, becoming the go-to resource for complex questions, best practices, and solution tradeoffs. Drive repeatable, scalable solutions and continuous improvement Approach engagements with a highly analytical mindset - solving for the specific customer first, then identifying patterns and codifying repeatable solutions or feeding insights to internal product and engineering teams. Contribute to internal initiatives and process improvements that elevate overall Professional Services delivery quality and consistency. Maintain excellent operational hygiene by regularly updating tools and systems (e.g., project status, risks, timesheets) without management reminders. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Lead through influence and mentorship Demonstrate executive presence and the ability to articulate solution tradeoffs, securing buy-in from technical and non-technical stakeholders across all organizational levels. Provide informal coaching and mentorship to peers, sharing best practices and supporting skill development across the team. Technical Solution Leadership Serve as an ongoing technical advisor for enterprise customers, translating business goals into robust technical designs that align with objectives and industry best practices. Take full ownership of technical deliverables and their project milestones, collaborating with customer teams and internal teams to ensure high-quality outcomes. Use your technical expertise to design and prototype tailored and scalable solutions for internal and external projects. Quantify and communicate business cases for product enhancements, using evidence from customer usage to inform roadmap discussions for enterprise needs. Act with urgency and precision to troubleshoot complex technical issues, ensuring customers receive best-in-class support during critical moments. Who You Are Experience 4+ years in SaaS Professional Services, implementation, solution consulting, or similar customer-facing technical roles, with a track record of leading enterprise-level projects or solutioning. Proven success working with multiple stakeholders across diverse teams and departments in complex, often global, environments. Consultative able to guide customers toward best-practice architectures. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Leadership & Collaboration Demonstrated executive presence and ability to engage, influence, and align C-level and senior stakeholders. Excellent communicator across written, verbal, and virtual channels, able to convey and translate technical and marketing concepts to a range of audiences (project managers, marketers, developers, executives). A strong collaborator with a positive attitude, curiosity, and eagerness to learn, who thrives in a rapidly changing environment. Experience acting as a technical advisor or architect for complex implementations, especially in martech, CDP, or B2C CRM contexts. Working Style Proactive, resourceful problem-solver who takes ownership and drives solutions forward autonomously. Consistently maintains operational rigor (status updates, risks, time tracking) without management reminders. Interested in mentoring others and contributing to team-level execution and enablement beyond individual delivery. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U. S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $112,000—$168,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).", "summaryDescription" : "Senior Solutions Architect at Klaviyo. Skills: Solutions Architecture, Customer engagements, Technical solutions. Shape strategic engagements. Scope strategic engagements", "postedDate" : "2026-06-16T01:15:49.199", "createdAt" : "2026-06-16T01:15:49.199", "lastUpdated" : "2026-06-16T11:26:59.990", "ingestTimestamp" : "2026-06-16T01:15:49.199", "mongoId" : "6a306f0df292fd229cfe465d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 215000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Martech expertise", "Technical implementation", "Solution tradeoffs", "Leadership", "Mentoring", "Solutions Architecture", "Customer engagements", "Technical solutions", "Project ownership", "Consultative engagement", "Solution design", "Technical depth", "Executive presence", "Project leadership", "Delivery leadership", "Martech ecosystem", "Messaging channels", "CDP use cases", "Cloud-native architecture" ], "skillCount" : 19, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 896.01917, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306f0df292fd229cfe465f", "title" : "Senior Solutions Architect", "company" : "Klaviyo", "industry" : "SaaS", "salary" : { "min" : 155000.0, "max" : 215000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Senior Solutions Architect in Denver, CO, adjusted for SaaS industry and company size." }, "location" : "Denver, Colorado, United States", "locations" : [ "Denver", "Colorado", "United States", "San Francisco", "California", "United States" ], "timestamp" : "2026-06-16T10:58:36.261", "fingerprint" : "5c43cf19fff35aa3aaade205ab2caf97882abe2f55a781540474dcc3aee977f2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.klaviyo.com/careers/jobs?gh_jid=7773407003", "externalId" : "7773407003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" } ], "locationText" : "Denver, Colorado, United States", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AI, Data models, Email, SMS", "professionalSkills" : [ "Project ownership", "Consultative engagement", "Solution design", "Technical depth", "Executive presence" ], "hardSkillsList" : [ "Martech expertise", "Technical implementation", "Solution tradeoffs" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Martech expertise", "level" : "intermediate" }, { "name" : "Technical implementation", "level" : "intermediate" }, { "name" : "Solution tradeoffs", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Solutions architecture, Customer engagements, Technical solutions", "majorSkillsList" : [ "Solutions architecture", "Customer engagements", "Technical solutions" ], "coreResponsibilities" : "Shape strategic engagements, Scope strategic engagements, Define Statements of Work, Lead consultative conversations, Clarify business objectives, Identify risks, Translate outcomes into plans, Lead technical engagements, Build stakeholder relationships, Communicate effectively, Anticipate risks, Build mitigation strategies, Adjust plans, Act as strategic advisor, Become deep expert, Translate business goals, Leverage platform capabilities, Educate internal teams, Enable customer stakeholders, Approach engagements analytically, Solve for customer, Identify patterns, Codify repeatable solutions, Feed insights to teams, Contribute to internal initiatives, Improve delivery quality, Maintain operational hygiene, Update tools and systems, Transform workflows, Build smarter systems, Demonstrate executive presence, Articulate solution tradeoffs, Secure buy-in, Provide informal coaching, Mentor peers, Share best practices, Support skill development, Serve as technical advisor, Design technical solutions, Take ownership of deliverables, Collaborate with customer teams, Collaborate with internal teams, Design and prototype solutions, Quantify business cases, Communicate business cases, Inform roadmap discussions, Act with urgency, Act with precision, Troubleshoot technical issues", "teamCollaboration" : "Partnership with Sales; Customer Success teams; Partner teams; Internal stakeholders; Customer teams; Internal teams", "projectManagementSkills" : [ "Project ownership", "Delivery leadership" ], "domainKnowledge" : "Martech ecosystem; Messaging channels; CDP use cases; Cloud-native architecture", "domainList" : [ "martech-ecosystem", "messaging-channels", "cdp-use-cases", "cloud-native-architecture" ], "domainSpecificKnowledge" : [ "Martech ecosystem", "Messaging channels", "CDP use cases", "Cloud-native architecture" ], "communicationSkills" : "Executive level influence", "innovationCreativity" : "Build smarter systems", "problemSolvingSkills" : "Analytical mindset; Troubleshoot complex issues", "outcomesObjectives" : "Deliver measurable outcomes; Successful implementation; Long-term adoption; Deliver on time; Deliver on budget; Meet agreed outcomes; Keep projects on track; High-quality outcomes", "qualificationsBasic" : "4+ years in SaaS", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Professional Services team members are critical to our customers’ success. They combine enterprise-grade project ownership, deep Klaviyo and martech expertise, and consultative engagement skills to deliver high-impact implementations and strategic technical solutions for complex customers. They lead scoped, post-sales engagements, shaping how work is delivered and scaled. In this role, you will: Own strategic customer engagements end-to-end, from shaping delivery in partnership with Sales to driving successful implementation and long-term adoption alongside Customer Success and Partner teams. Operate as a senior individual contributor who is trusted by customers and internal stakeholders to lead through complexity, influence at the executive level, and consistently deliver measurable outcomes for enterprise accounts. Combine strong delivery/project leadership with technical depth and solution design. How You’ll Make a Difference Core Responsibilities Shape and scope strategic engagements Assist in defining Statements of Work (SOWs) that clearly articulate scope, deliverables, timelines, dependencies, and success metrics for complex technical engagements, ensuring alignment between customer goals and Klaviyo delivery capabilities. Lead consultative conversations with customers to clarify business objectives, identify risks, and translate desired outcomes into actionable technical implementation plans. Lead strategic technical engagements Serve as the owner for key technical phases of the customer journey, ensuring projects are delivered on time, on budget, and in line with agreed outcomes. Build strong stakeholder relationships and communicate effectively with internal and external stakeholders to maintain visibility, accountability, and momentum toward customer goals. Anticipate risks, build mitigation strategies, and adjust plans to keep enterprise projects on track. Act as a strategic advisor and subject-matter expert Become a deep expert in the Klaviyo platform and surrounding martech ecosystem, from data models and integrations to messaging channels (Email, SMS) and CDP use cases. Translate customer business goals into technical and operational solutions that leverage platform capabilities and best practices. Educate and enable internal teams and customer stakeholders, becoming the go-to resource for complex questions, best practices, and solution tradeoffs. Drive repeatable, scalable solutions and continuous improvement Approach engagements with a highly analytical mindset - solving for the specific customer first, then identifying patterns and codifying repeatable solutions or feeding insights to internal product and engineering teams. Contribute to internal initiatives and process improvements that elevate overall Professional Services delivery quality and consistency. Maintain excellent operational hygiene by regularly updating tools and systems (e.g., project status, risks, timesheets) without management reminders. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Lead through influence and mentorship Demonstrate executive presence and the ability to articulate solution tradeoffs, securing buy-in from technical and non-technical stakeholders across all organizational levels. Provide informal coaching and mentorship to peers, sharing best practices and supporting skill development across the team. Technical Solution Leadership Serve as an ongoing technical advisor for enterprise customers, translating business goals into robust technical designs that align with objectives and industry best practices. Take full ownership of technical deliverables and their project milestones, collaborating with customer teams and internal teams to ensure high-quality outcomes. Use your technical expertise to design and prototype tailored and scalable solutions for internal and external projects. Quantify and communicate business cases for product enhancements, using evidence from customer usage to inform roadmap discussions for enterprise needs. Act with urgency and precision to troubleshoot complex technical issues, ensuring customers receive best-in-class support during critical moments. Who You Are Experience 4+ years in SaaS Professional Services, implementation, solution consulting, or similar customer-facing technical roles, with a track record of leading enterprise-level projects or solutioning. Proven success working with multiple stakeholders across diverse teams and departments in complex, often global, environments. Consultative able to guide customers toward best-practice architectures. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Leadership & Collaboration Demonstrated executive presence and ability to engage, influence, and align C-level and senior stakeholders. Excellent communicator across written, verbal, and virtual channels, able to convey and translate technical and marketing concepts to a range of audiences (project managers, marketers, developers, executives). A strong collaborator with a positive attitude, curiosity, and eagerness to learn, who thrives in a rapidly changing environment. Experience acting as a technical advisor or architect for complex implementations, especially in martech, CDP, or B2C CRM contexts. Working Style Proactive, resourceful problem-solver who takes ownership and drives solutions forward autonomously. Consistently maintains operational rigor (status updates, risks, time tracking) without management reminders. Interested in mentoring others and contributing to team-level execution and enablement beyond individual delivery. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U. S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $112,000—$168,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).", "summaryDescription" : "Senior Solutions Architect at Klaviyo. Skills: Solutions architecture, Customer engagements, Technical solutions. Shape strategic engagements. Scope strategic engagements", "postedDate" : "2026-06-16T01:15:36.919", "createdAt" : "2026-06-16T01:15:36.919", "lastUpdated" : "2026-06-16T10:58:36.261", "ingestTimestamp" : "2026-06-16T01:15:36.919", "mongoId" : "6a306f0df292fd229cfe465f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 215000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Martech expertise", "Technical implementation", "Solution tradeoffs", "Leadership", "Mentoring", "Solutions architecture", "Customer engagements", "Technical solutions", "Project ownership", "Consultative engagement", "Solution design", "Technical depth", "Executive presence", "Delivery leadership", "Martech ecosystem", "Messaging channels", "CDP use cases", "Cloud-native architecture" ], "skillCount" : 18, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 896.00824, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2c6a6374d8ee00a090ba0c", "title" : "Solutions Marketing Specialist", "company" : "Phoenix Contact", "industry" : "Manufacturing", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Solutions Marketing Specialist in Irvine, United States, adjusted for the technology industry and company size." }, "location" : "Irvine", "locations" : [ "Irvine" ], "timestamp" : "2026-06-15T07:28:05.800", "fingerprint" : "e888a427476eadd3e87e1c3462c6c6264d9cc411bb2c5daa7ee1c7d8637661b4", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/phoenixcontact/jobs/7762443003", "externalId" : "7762443003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "technicalSkills" : "Drupal, HTML, CSS, SEO, Salesforce Marketing Cloud, Pardot, Adobe Creative Suite, Photoshop, Illustrator, InDesign, Premiere Pro", "professionalSkills" : [ "Solution marketing", "Integrated marketing", "Digital content creation", "Website management", "Campaign deployment", "Go-to-market execution", "Customer engagement", "Market segmentation", "Value messaging", "Content optimization", "Performance tracking", "Lead nurturing", "Sales enablement", "Product positioning", "Project management" ], "hardSkillsList" : [ "Content creation", "Asset creation", "Campaign management", "Website administration", "Digital analytics", "Performance tracking" ], "softSkillsList" : [ "Proactive contributor", "Self-directed contributor" ], "hardSkills" : [ { "name" : "Content creation", "level" : "intermediate" }, { "name" : "Asset creation", "level" : "intermediate" }, { "name" : "Campaign management", "level" : "intermediate" }, { "name" : "Website administration", "level" : "intermediate" }, { "name" : "Digital analytics", "level" : "intermediate" }, { "name" : "Performance tracking", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Proactive contributor" }, { "name" : "Self-directed contributor" } ], "majorSkills" : "Solutions marketing, Digital marketing, Content creation, Campaign management", "majorSkillsList" : [ "Solutions marketing", "Digital marketing", "Content creation", "Campaign management" ], "coreResponsibilities" : "Drive awareness, Drive adoption, Drive commercial success, Develop messaging, Execute messaging, Create digital assets, Create visual assets, Manage marketing initiatives, Identify gaps, Build new solutions, Build new content, Drive initiatives forward, Ensure go-to-market execution, Ensure customer engagement, Translate product capabilities, Develop application-focused materials, Manage website content, Apply basic HTML/CSS, Support SEO initiatives, Support digital marketing initiatives, Execute digital marketing campaigns, Create digital assets, Create visual assets, Support product positioning, Develop product launch materials, Develop sales enablement materials, Drive solution launches, Drive campaigns, Drive go-to-market initiatives, Monitor campaign metrics, Monitor digital metrics, Recommend optimizations, Collaborate cross-functionally, Support trade shows, Support events, Manage multiple projects, Ensure deliverables completed, Drive work forward, Incorporate stakeholder input, Take ownership, Follow through commitments, Demonstrate accountability", "teamCollaboration" : "Cross-functionally with Product Management; Cross-functionally with Sales; Cross-functionally with Industry teams; With Product Management; With Sales; With Engineering; With Marketing teams", "projectManagementSkills" : [ "Manage multiple projects", "Manage timelines" ], "domainKnowledge" : "Industrial networking; Connectivity solutions; Communications solutions; Transportation; Energy; Public Safety; Industrial communications; Ethernet switches; Cellular routers; Wireless communications", "domainList" : [ "industrial-networking", "connectivity-solutions", "communications-solutions", "transportation", "energy", "public-safety", "industrial-communications", "ethernet-switches", "cellular-routers", "wireless-communications" ], "domainSpecificKnowledge" : [ "Industrial networking", "Connectivity solutions", "Communications solutions", "Transportation", "Energy", "Public Safety", "Industrial communications", "Ethernet switches", "Cellular routers", "Wireless communications" ], "toolProficiency" : [ "Drupal", "Salesforce Marketing Cloud", "Pardot", "Adobe Creative Suite", "Microsoft Office" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Solution overviews; Use cases; Case studies; Product briefs; Presentations; Brochures", "problemSolvingSkills" : "Identify gaps; Develop solutions", "specialRequirements" : "5 days in the office", "outcomesObjectives" : "Improve engagement; Improve outcomes", "qualificationsBasic" : "Bachelor's degree in Marketing, Experience in product marketing, Experience in sales enablement, Experience in digital marketing, B2B environment experience, Proficiency in Microsoft Office", "qualificationsPreferred" : "Marketing automation platforms experience preferred, Familiarity with HTML preferred, Familiarity with CSS preferred, Familiarity with industrial networking preferred, Familiarity with ethernet switches preferred, Familiarity with cellular routers preferred, Familiarity with wireless communications preferred, Transportation industry experience preferred, Energy industry experience preferred, Public Safety industry experience preferred", "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Summary The Solutions Marketing Specialist is a hands-on, execution-focused role responsible for driving awareness, adoption, and commercial success of Phoenix Contact’s industrial networking, connectivity, and communications solutions across key application areas, including Transportation, Energy, and Public Safety. This role combines solution marketing with integrated marketing execution, with a strong emphasis on digital content creation, website and CMS (Drupal) management, and campaign deployment. The Specialist develops and executes solution-based messaging, creates digital and visual assets, and manages marketing initiatives that directly support business growth. As a proactive and self-directed contributor, this individual identifies gaps, builds new solutions and content, and drives initiatives forward—not just supporting existing programs. Working cross-functionally with Product Management, Sales, and Industry teams, the role ensures effective go-to-market execution and customer engagement across digital and traditional channels. Key Responsibilities Support the development of a solutions-first marketing approach for industrial networking and communications technologies (e.g., switches, cellular, wireless connectivity) across Transportation, Energy, and Public Safety. Identify and prioritize target applications and market segments within these ecosystems. Translate product capabilities into clear, application-focused value messaging and customer-centric content. Develop application-focused materials, including digital content, solution overviews, use cases, and case studies. Own and manage website content, including product pages, solution pages, and landing pages, using CMS (Drupal); apply basic HTML/CSS as needed to ensure accuracy and optimization. Support SEO and digital marketing initiatives through content optimization, campaign landing pages, performance tracking, and continuous improvement. Develop and execute digital marketing campaigns, including email campaigns, lead-nurturing workflows, and marketing automation using Salesforce Marketing Cloud Account Engagement (Pardot). Create and produce digital and visual assets (e.g., graphics, presentations, videos, and campaign materials) using Adobe Creative Suite. Support product positioning and the development of product launch and sales enablement materials, including product briefs, presentations, and brochures. Drive execution of solution launches, campaigns, and go-to-market initiatives aligned with commercial objectives. Identify gaps in marketing content, campaigns, or positioning and proactively develop solutions to address them. Monitor campaign and digital performance metrics and recommend optimizations to improve engagement and outcomes. Collaborate cross-functionally with Product Management, Sales, Engineering, and Marketing teams to align messaging with application and market needs. Support planning and execution of trade shows and events, including booth coordination, event content, and integrated campaign support. Manage multiple projects and timelines to ensure deliverables are completed on schedule. Demonstrate initiative by independently driving work forward while incorporating input from stakeholders as needed. Take ownership of responsibilities by following through on commitments and demonstrating accountability. Other duties as assigned by manager. Qualifications Bachelor’s degree in Marketing, Communications, Business, or a related field Experience in product marketing, sales enablement, or digital marketing within a B2B environment Ability to translate technical information into clear, concise, customer-focused messaging Proficiency in Adobe Creative Suite (e.g., Photoshop, Illustrator, InDesign, Premiere Pro) for content and asset creation Experience with content management systems (preferably Drupal) and website administration Working knowledge of SEO, digital analytics, and campaign performance tracking Experience with marketing automation platforms (e.g., Pardot) preferred Familiarity with HTML and CSS preferred Familiarity with industrial networking, ethernet switches, cellular routers, and/or wireless communications (Wi-Fi/radio) at a high level preferred Proficiency in Microsoft Office (PowerPoint, Word, Excel) Excellent written and verbal communication skills Demonstrated ability to work as a self-directed, proactive contributor, identifying needs and executing solutions independently Experience supporting industrial, technical, or application-driven markets (Transportation, Energy, Public Safety preferred) Demonstrates a willingness to collaborate with others, build relationships, and involve others in decision making. Demonstrates the ability to deliver results by solving or supporting others in solving problems, prioritizing tasks, and/or resources, and focusing on outcomes. Demonstrates self-awareness and the willingness to learn and grow, accept changes, and effectively adapt to changing work demands. Demonstrates the ability to drive customer value through knowledge of the business, putting effort into identifying customer needs, and delivering work to maximize the value for customers. Demonstrates a willingness to promote the value of improvement and innovation by staying ahead of trends, creating ideas and opportunities, and generating speed. Demonstrates a willingness to take ownership by making decisions, taking responsibility, and driving things forward. Essential Job Functions 10–20% travel required. Must be able to sit and/or stand for extended periods (2–4 hours at a time). Must be able to work on a computer for extended periods (up to 4 hours at a time). Must be able to travel via automobile, train, or plane for up to 10 hours. Must be able to communicate effectively in verbal and written English. Regular and on-time attendance. This is an in-person position unless otherwise specified requiring 5 days in the office. After a probationary period, there may be an opportunity for Hybrid work. Perks & Benefits Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, tuition assistance, and more! #LI-DZ1 Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com. Notice to Staffing Agencies, Placement Services, and Professional Recruiters: Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact’s resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Head of People & Organization or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.", "summaryDescription" : "Solutions Marketing Specialist at Phoenix Contact. Skills: Solutions marketing, Digital marketing, Content creation, Campaign management. Drive awareness. Drive adoption", "postedDate" : "2026-06-14T02:45:00.552", "createdAt" : "2026-06-14T02:45:00.552", "lastUpdated" : "2026-06-15T07:28:05.800", "ingestTimestamp" : "2026-06-14T02:45:00.552", "mongoId" : "6a2c6a6374d8ee00a090ba0c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Content creation", "Asset creation", "Campaign management", "Website administration", "Digital analytics", "Performance tracking", "Proactive contributor", "Self-directed contributor", "Solutions marketing", "Digital marketing", "Solution marketing", "Integrated marketing", "Digital content creation", "Website management", "Campaign deployment", "Go-to-market execution", "Customer engagement", "Market segmentation", "Value messaging", "Content optimization", "Lead nurturing", "Sales enablement", "Product positioning", "Project management", "Manage multiple projects", "Manage timelines", "Industrial networking", "Connectivity solutions", "Communications solutions", "Transportation", "Energy", "Public Safety", "Industrial communications", "Ethernet switches", "Cellular routers", "Wireless communications", "Drupal", "Salesforce Marketing Cloud", "Pardot", "Adobe Creative Suite", "Microsoft Office" ], "skillCount" : 41, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 892.3168, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30698af292fd229cfc8a99", "title" : "Analyst/Sr. Analyst, Alternatives – Client Solutions & Research", "company" : "Wilshire Advisors LLC", "industry" : "Financial Services", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Analyst/Sr. Analyst in Financial Services in Santa Monica, adjusted for company size and industry." }, "location" : "Pittsburgh, PA, United States", "locations" : [ "Pittsburgh", "PA", "United States" ], "certifications" : [ "CFA", "CAIA" ], "timestamp" : "2026-06-16T09:39:50.828", "fingerprint" : "f051309cc44040897797337f704b346ee959cd75ed0dc3a7e1abc0edcb0218be", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/WilshireAdvisorsLLC/744000132268259-analyst-sr-analyst-alternatives-client-solutions-research-", "externalId" : "744000132268259", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Santa Monica", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "34.0194704,-118.4912270" }, { "city" : "Pittsburgh", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.4406968,-80.0025666" } ], "locationText" : "Santa Monica, California, United States; Pittsburgh, Pennsylvania, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Python, SQL, Bloomberg Terminal, FactSet", "professionalSkills" : [ "Financial modeling", "Investment analysis", "Portfolio construction", "Quantitative research", "Client reporting" ], "hardSkillsList" : [ "Financial analysis", "Data analysis", "Statistical modeling" ], "hardSkills" : [ { "name" : "Financial analysis", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Statistical modeling", "level" : "intermediate" } ], "majorSkills" : "Alternatives investment, Client solutions, Research", "majorSkillsList" : [ "Alternatives investment", "Client solutions", "Research" ], "coreResponsibilities" : "Conduct quantitative research, Develop investment strategies, Construct portfolios, Perform due diligence, Analyze financial statements, Prepare client reports, Support client solutions team, Assist with manager research", "teamCollaboration" : "Client Solutions team; Investment teams", "domainKnowledge" : "Alternative investments; Private equity; Hedge funds; Real assets; Fixed income; Equities; Derivatives", "domainList" : [ "alternative-investments", "private-equity", "hedge-funds", "real-assets", "fixed-income", "equities", "derivatives" ], "domainSpecificKnowledge" : [ "Alternative investments", "Private equity", "Hedge funds", "Real assets", "Fixed income", "Equities", "Derivatives" ], "toolProficiency" : [ "Bloomberg Terminal", "FactSet" ], "communicationSkills" : "Client presentations", "documentationSkills" : "Research reports", "problemSolvingSkills" : "Analytical skills", "qualificationsBasic" : "5+ years experience, Bachelor's degree", "qualificationsPreferred" : "Master's degree preferred, CFA charterholder preferred, CAIA charterholder preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As part of the Wilshire family, you can rest assured that every day you are contributing to an organization that is helping investors improve their financial outcomes. For more than 50 years, Wilshire has been dedicated to providing customized portfolio solutions grounded in research and powered by next generation technologies. Wilshire advises on over $1 trillion in assets for some of the world’s largest and most sophisticated institutional investors and is headquartered in the United States with offices worldwide. The Alternatives team is comprised of the research group and client solutions group. We are seeking an Analyst/Sr. Analyst for the client solutions group; however, this is a dual-focused role that will spend time on both client solutions as well as alternatives research. The role will be approximately 60% focused on client solutions and approximately 40% focused on alternatives research; however, this time allocation is dynamic and will change from quarter to quarter. What you’ll do: * Support the Alternatives team with client-related initiatives across both discretionary and advisory clients * Assist with monitoring existing client portfolios * Create presentation materials for clients * Perform quantitative analyses, such as portfolio pacing * Support new client solution ideas and handle ad hoc client-related requests * Contribute as an active member of the alternatives research team * Evaluate private markets investment opportunities, including private equity, private credit, and real assets, primarily in North America * Bring familiarity with marketable alternatives, such as liquid alternatives and hedge funds, as a plus but not a requirement * Participate in 3–4 person deal teams evaluating each investment opportunity * Assess both fund investments (primaries) and transactions, including co-investments and secondaries ## Qualifications * Bachelor’s degree * Foundational understanding of the private markets industry * Excellent analytical skills (both quantitative and qualitative) * Strong business and investment acumen * High proficiency in Microsoft Office (particularly Excel, PowerPoint, and Copilot) * Interest in both client service and investments * A self-starter who is independent, hardworking and results oriented * Strong verbal and written communication skills - the ability to present ideas with precision and conviction * A passion for excellence * An entrepreneurial bent and a “roll-up-the-sleeves” orientation * Organized, thorough and detail-oriented * Willingness to be mentored, ask questions and receive constructive feedback * Works effectively with colleagues at all levels, across functions, and across global teams * A high degree of integrity and professionalism ## Additional Information * This position will work on a hybrid model out of our Santa Monica or Pittsburgh offices * We offer a comprehensive benefits package including a collaborative work environment, generous PTO, 401(k) match, affordable & comprehensive medical/dental/vision insurance, CFA and other professional membership reimbursement, and more. The pay range for this position is $65,000-$82,000. However, base pay will be determined on an individual basis considering various factors, including location, qualifications, skills, and experience. The total compensation package includes eligibility for an annual discretionary bonus and a full range of health and financial benefit offerings, which will be provided in conjunction with an offer of employment. Visit www.wilshire.com for additional company information. Wilshire is an SEC registered investment adviser and required to track certain political contributions under Rule 206(4)-5. As such, you may be required to disclose your prior political contributions. We are an equal opportunity employer, which means we afford equal employment opportunity to all individuals regardless of race/ethnicity, creed, color, religion, sex (including gender and gender identity), national origin, ancestry, age, marital status, veteran status, citizenship status, disability, medical condition (as defined by California Government Code section 12926), or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment. In addition, Wilshire adheres to the equal employment opportunity requirements of all states and localities in which it does business. We are completely committed to these principles not only because of the various laws which address these subjects, but because it is the right thing to do for our employees and clients to thrive. If you have a disability, and require reasonable accommodations in the application process, contact Human Resources at ApplicantAccessibility@wilshire.com or 310-584-6011.", "summaryDescription" : "Analyst/Sr. Analyst, Alternatives – Client Solutions & Research at Wilshire Advisors LLC. Skills: Alternatives investment, Client solutions, Research. Conduct quantitative research. Develop investment strategies", "postedDate" : "2026-06-15T18:56:25.000", "createdAt" : "2026-06-15T23:59:56.090", "lastUpdated" : "2026-06-16T09:39:50.828", "ingestTimestamp" : "2026-06-15T23:59:56.090", "mongoId" : "6a30698af292fd229cfc8a99", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Financial analysis", "Data analysis", "Statistical modeling", "Alternatives investment", "Client solutions", "Research", "Financial modeling", "Investment analysis", "Portfolio construction", "Quantitative research", "Client reporting", "Alternative investments", "Private equity", "Hedge funds", "Real assets", "Fixed income", "Equities", "Derivatives", "CFA", "CAIA", "Bloomberg Terminal", "FactSet" ], "skillCount" : 22, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 883.478, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309434f292fd229c0c84f8", "title" : "Senior Director - Client Data Solutions", "company" : "Cielo", "industry" : "Staffing And Recruiting", "salary" : { "min" : 220000.0, "max" : 330000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Senior Director in the Technology industry in the United States, adjusted for seniority and company size." }, "location" : "Wauwatosa, WI, United States", "locations" : [ "Wauwatosa", "WI", "United States" ], "timestamp" : "2026-06-16T15:04:26.865", "fingerprint" : "37957ecb75add7a753051578d8224bd6cc464df90ba78078dd58f3506ec2221a", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Cielo2/744000132291028-senior-director-client-data-solutions-", "externalId" : "744000132291028", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 15, "experienceLevel" : "director", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Are you ready to accelerate your career? Join Cielo as a Senior Director - Client Data Solutions! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition. Cielo is the world's leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Talent Acquisition, Search, Consulting, and Digital Accelerators™. With our fresh approach – we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition. Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at talent.acquisition@cielotalent.com The Senior Director - Client Data Solutions is a strategic leadership role responsible for defining and delivering the organization’s end-to-end client data ecosystem, including client integrations (ATS and external systems), data engineering, and client-facing reporting solutions. This role ensures seamless, scalable data flow from client environments into internal systems and productized data solutions, owning the design, delivery, and reliability of integrations that enable consistent, high-quality dashboards and reporting experiences. The Senior Director – Client Data Solutions is accountable for templated, analytics-ready data products that power client reporting, while partnering with Business Intelligence and analytics teams who drive insight generation and ad hoc analysis. As a senior member of the Client Technology leadership team, this role works closely with Product Management, AI Engineering, and Client Services to align integration and data capabilities with product strategy, AI initiatives, and long-term platform evolution. Role: Remote - United States Work set up: Monday to Friday - FTE Skills: Are you Strong experience in Data engineering / Data platforms & integrations? Do you have the ability to Identify most efficient and stable ways to extract client data, Ensure correct integration into internal systems then translate into accurate reporting and dashboards? Duties and Responsibilities: * Lead, mentor, and scale Data Engineering, Integration Engineering, and Client Reporting teams, providing technical guidance, career development, and performance management. * Define and execute the organization’s data integration and client data strategies, spanning integrations, data platform, and reporting enablement. * Establish KPIs to measure data platform performance, reporting adoption, data quality, and business impact. * Partner with executive stakeholders across Product, AI Engineering, and Client Services to align data capabilities with business priorities. * Contribute to Engineering Leadership governance, including technical standards, architecture, and long-term strategy. * Drive technical direction for data architecture, integration patterns, and platform scalability. * Oversee the design and delivery of scalable, reliable data integration pipelines and integration workflows across client systems and internal platforms. * Establish best practices for data engineering, including testing, deployment, observability, and documentation. * Guide implementation of data quality, monitoring, and reliability frameworks. * Ensure compliance with data governance, security, and regulatory requirements. * Continuously evaluate and evolve the data technology stack to support growth and innovation. * Own the strategy and delivery of client-facing data products, including dashboards, reporting layers, and embedded data experiences. * Deliver scalable, templated reporting solutions that reduce reliance on custom, one-off reporting. * Partner with Client Services and Operations to translate business needs into reusable, analytics-ready data models. * Establish and maintain semantic layers, standardized metrics, and governed data definitions. * Ensure performance, usability, and consistency of data powering all client reporting experiences. * Collaborate with Product Management to embed reporting capabilities into core platform offerings. * Partner with Product Management to align data capabilities with product roadmaps and client value propositions. * Collaborate with AI Engineering to ensure enterprise data supports AI/ML model development, deployment, and consumption. * Work closely with client-facing teams to understand customer needs and deliver scalable, repeatable data solutions. * Act as a bridge between technical and business stakeholders to drive alignment and clarity on data initiatives. * Champion a data-driven culture across the organization. * Oversee planning, prioritization, and execution of data integration and platform initiatives. * Manage budgets, vendor relationships, and data-related technology investments. * Establish processes for monitoring, troubleshooting, and maintaining production data systems. * Drive continuous improvement in scalability, reliability, and efficiency of data operations. * Enable faster delivery of reporting capabilities through standardization and reusable data assets. Supervisory Responsibilities: The Senior Director - Client Data Solutions will assist with daily activities, provide guidance, conduct performance reviews, and support the professional growth of the Data Engineering, Integration Engineering, and Client Reporting leaders. ## Qualifications Position Requirements Education: * Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related field strongly preferred Experience: * 8+ years of experience in data engineering, data platforms, or integration roles * 5+ years of experience leading technical teams, including managing managers * Deep experience with modern data architecture, ETL/ELT, and integration frameworks * Proven track record of delivering client-facing data solutions or data products at scale * Demonstrated ability to align technical solutions with business outcomes * Strong understanding of our core tech stack: AWS, Microsoft Azure, Apache Airflow, Docker, Python (Pandas), RDBMS (Snowflake, PostgreSQL), and NoSQL (Redis, DynamoDB) * Extensive experience with data modeling, ETL/ELT processes, and database technologies (Snowflake, PostgreSQL, NoSQL) * Experience with API design, development, and integration patterns * Experience working with AI/ML teams to support data requirements for model development and deployment * Track record of successfully delivering complex data integration projects that meet business requirements * Experience in talent acquisition technology, HR systems, or related industries preferred Exposure: * Knowledge of data governance, security, and compliance requirements * Proficiency in data quality management and monitoring tools * Understanding of the full life cycle of project/program execution following established project management methodology * Demonstrate expert knowledge of talent acquisition platforms, tools, products, and other complimentary technologies to support these platforms * Deep subject matter expertise in a variety of workstreams 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"Financial Technology", "salary" : { "min" : 100000.0, "max" : 115000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Francisco, California, United States", "locations" : [ "San Francisco", "California", "United States" ], "timestamp" : "2026-06-15T02:30:28.131", "fingerprint" : "15621c8774a55425dbc6b0586080085a0d15be74741efc957c10b1e965c259dc", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.chronograph.pe/jobs/?gh_jid=5014922007", "externalId" : "5014922007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "experienceLevel" : "Manager", "technicalSkills" : "AI, ChronoAI, Claude Skills, OpenAI", "professionalSkills" : [ "Product expert", "Configuration manager", "Client 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Solutions, Product Implementation, Relationship Management, AI Tools", "majorSkillsList" : [ "Client Solutions", "Product Implementation", "Relationship Management", "AI Tools" ], "coreResponsibilities" : "Act as product expert, Act as primary configuration manager, Guide clients in adopting platform features, Help investment teams understand practical applications, Unlock measurable workflow value, Design Client Success processes, Implement Client Success initiatives, Collaborate with clients on strategic data initiatives, Translate complex investment workflows, Optimize platform configurations, Develop recommended best practices, Maintain recommended best practices, Deliver supporting materials, Coordinate resources across Chronograph, Ensure timely completion of client deliverables, Align around client development initiatives, Identify account growth opportunities, Strategize with senior leadership, Develop compelling client business cases, Produce flawless client deliverables, Facilitate communication around project requirements, Uphold Chronograph brand standards", "teamCollaboration" : "Collaborative team; Cross-functional alignment; Client Development; Marketing; Data Operations; Product", "domainKnowledge" : "Private capital markets; Venture capital; Private equity; Credit funds; Financial technology; AI in financial services; Agentic transformations", "domainList" : [ "private-capital-markets", "venture-capital", "private-equity", "credit-funds", "financial-technology", "ai-in-financial-services", "agentic-transformations" ], "domainSpecificKnowledge" : [ "Private capital markets", "Venture capital", "Private equity", "Credit funds", "Financial technology", "AI in financial services", "Agentic transformations" ], "toolProficiency" : [ "Microsoft Office Suite", "PowerPoint", "Excel" ], "communicationSkills" : "Written communication; Verbal communication; Translate technical concepts", "innovationCreativity" : "Creative team; Innovative team", "problemSolvingSkills" : "Analytical skills", "specialRequirements" : "Occasional travel", "outcomesObjectives" : "Customer success; Product implementations; Relationship management; Strategic undertakings; Client adoption; Best practices; Use case health; Comprehensive client experience; Scale client solutions division; Unlock next generation tooling; Reshape investment team management; Surface insights; Make decisions; Produce immediate impact", "qualificationsBasic" : "Bachelor's degree, 2–4 years professional services experience, Demonstrated excellence producing time-sensitive deliverables, Curiosity with foundational models and AI tools, Superb written and verbal communication skills, Entrepreneurial mindset and attitude, Ability to adapt to high-performance environment, Manage multiple priorities with precision, Proactive leadership instincts, Expert-level proficiency in Microsoft Office Suite", "qualificationsPreferred" : "Consulting experience, Investment banking experience, Private capital investor relations experience, Business development experience, Technology client success experience, Sales engineering experience, Familiarity with modern data or BI tools, Prior exposure to private equity, Prior exposure to venture capital, Prior exposure to credit fund operations, Experience working with AI-powered software products, Experience selling AI-powered software products", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Overview Chronograph was founded to bring next-generation technology to private capital markets. Through our suite of cloud-based analytics and data management solutions, we help many of the world’s largest and most sophisticated venture capital, private equity, and credit funds understand their investment performance in unprecedented detail, with over 258,000 private companies and 15,000 private capital funds monitored via our solution suite. At Chronograph, we get to go “behind the scenes” and work directly with investors who are driving some of the most impactful changes across high growth start-ups, global infrastructure and renewable energy, growth equity, and all other private capital strategies. The firm is backed by The Carlyle Group, Nasdaq Inc., and Summit Partners, and has seen continuous rapid growth since its founding in 2016. The Opportunity Bring your expertise to a highly collaborative, creative, and innovative team with a market-leading technology product suite. We are seeking a highly motivated Manager to join our Client Solutions team in San Francisco to help oversee customer success, product implementations, relationship management, and strategic undertakings as our international client base continues to rapidly grow. You will work closely with key stakeholders to support client adoption, best practices, and overall use case health with a focus on a comprehensive and cohesive approach to the client experience. This position will report to the GP Client Solutions Team Lead, with engagement across the organization while you help scale Chronograph's West Coast client solutions division. Private capital markets investors increasingly turn to Chronograph as the foundational data layer to power their agentic transformations. This role sits at the center of that evolution: you will help our most sophisticated GP clients not just adopt our core platform, but unlock the next generation of intelligent tooling that is reshaping how investment teams manage data, surface insights, and make decisions. This is an exceptional opportunity for a driven, detail-oriented top performer to become directly engaged with several of the world's most sophisticated private equity investors and produce immediate impact within a globally-focused financial technology firm. As a Manager focused on Client Solutions at Chronograph, you will: Act as a product expert and primary configuration manager for West Coast GP clients, with deep fluency across Chronograph's core platform and AI-powered capabilities Guide clients in adopting ChronoAI, Claude Skills, and other platform features, helping investment teams understand practical applications and unlock measurable workflow value Design and implement Client Success processes and initiatives that reflect the evolving landscape of agentic private capital operations Collaborate with clients on strategic data initiatives, translating complex investment workflows into optimized platform configurations Develop and maintain recommended best practices — including AI adoption frameworks — and deliver supporting materials to a diverse constituent user base Coordinate resources across Chronograph (Client Development, Marketing, Data Operations, Product) to ensure timely completion of client deliverables and alignment around client development initiatives Proactively identify account growth opportunities and strategize with senior leadership to develop compelling client business cases Produce flawless client deliverables to facilitate communication around complex project requirements, and uphold Chronograph brand standards in every client interaction You will be successful in this role if you have: Bachelor's degree with 2–4 years of experience in a professional services environment, ideally consulting, investment banking, private capital investor relations/business development, technology client success, sales engineering, or similar Demonstrated excellence producing time-sensitive deliverables for a sophisticated and exacting client base Curiosity and comfort with foundational models and AI tools (e.g Claude, OpenAI) and evolving technology — you don't need to be an engineer, but you're energized by what AI is making possible in financial services and eager to help clients navigate it Superb written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences Entrepreneurial mindset and attitude — your contributions will make a significant impact on our operations as we expand our footprint Ability to quickly adapt to a high-performance environment and manage multiple priorities with precision Proactive leadership instincts with the drive to identify and act on opportunities without being asked Expert-level proficiency in Microsoft Office Suite (PowerPoint and Excel); familiarity with modern data or BI tools is a plus Willingness to travel occasionally (Nice to have) Prior exposure to private equity, venture capital, or credit fund operations (Nice to have) Experience working with or selling AI-powered software products Positive attitude, sense of humor, and creativity Strong analytical, project leadership, and communication skills Even if you do not meet all criteria, we would still encourage you to apply or get in touch! Chronograph offers an entrepreneurial environment where you will be able to proactively identify opportunities to develop and strengthen our team. Why Join Chronograph? We value creativity, open communication, cutting edge technology, striving for excellence in all things – and having fun along the way. We want you to be happy here for the long-term. We offer: Flexible work arrangements (in person / hybrid) Competitive salary Unlimited and flexible vacation Generous health benefits Fully-paid parental leave ...and more! Chronograph is committed to promoting a diverse and inclusive culture, and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you! Salary Range (dependent on experience) $100,000—$115,000 USD", "summaryDescription" : "Client Solutions Manager at Chronograph. Skills: Client Solutions, Product Implementation, Relationship Management, AI Tools. 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You thrive at the intersection of technology, strategy, and client engagement, helping organizations transform complex challenges into scalable, executable solutions. You are comfortable leading technical discovery sessions, facilitating conversations with both technical and non-technical stakeholders, and translating business requirements into architecture designs that support long-term growth and operational success. You bring a consultative mindset, balancing technical feasibility, delivery readiness, and business priorities to drive successful outcomes. You enjoy collaborating with Sales, Product, Engineering, Design, and Delivery teams, ensuring a shared vision from opportunity qualification through project execution. You are a trusted advisor capable of simplifying complex technical concepts, influencing decision-making, and building confidence with clients and internal stakeholders alike. You bring to Applaudo the following competencies: * Bachelor’s Degree in Computer Science, Software Engineering, Computer Engineering, or a related field is desired, or equivalent professional experience. * 4+ years of experience as a Software Engineer, Technical Consultant, Partner/Sales Engineer, or Solutions Engineer. * Hands-on experience designing and implementing solutions using AWS, Azure, or Google Cloud. (Professional Cloud Architect Certifications are highly preferred). * Strong background in software development for mobile, web, or cloud platforms, including deep knowledge of CI/CD pipelines. * Proven ability to lead deep technical discovery sessions and translate business objectives into scalable, flexible technical solutions. * Experience estimating time, effort, cost, and team sizing for new engagements and RFPs, with a strategic focus on estimation accuracy to eliminate execution rework. * Strong problem-solving and analytical skills with the ability to balance technical feasibility, delivery readiness, and business priorities. * Excellent communication and client-facing skills, capable of simplifying complex technical concepts for non-technical audiences and C-Level executives. * Collaborative mindset and passion for mentoring junior architects, internal teams, and exploring emerging technologies. * Advanced English level is required, as you will work directly with US-based clients. * Ability to travel approximately 10% of the time. You will be accountable for the following responsibilities: * Partner with Sales, Customer Success, and Delivery teams to support new business opportunities and improve pipeline conversion. * Lead technical discovery sessions to understand client objectives, business challenges, technical constraints, and success criteria. * Design scalable solution architectures that align with customer requirements and business goals. * Translate technical and business requirements into architecture briefs, diagrams, and implementation approaches. * Conduct solution workshops, design sprints, and architecture discussions with clients and internal stakeholders. * Deliver technical presentations, solution proposals, and feasibility assessments to technical and executive audiences. * Support effort estimation, team sizing, delivery planning, and proposal development activities. * Collaborate with Engineering and Delivery teams to ensure proposed solutions are technically feasible and execution-ready. * Support project teams during sales-to-delivery transitions by providing architectural guidance and implementation context. * Assist delivery teams with architecture-related questions and solution validation throughout project execution. * Advocate for engineering best practices, modern architectures, and emerging technologies. * Mentor technical teams and contribute to knowledge sharing and continuous improvement initiatives. * Participate in deal reviews, architecture governance activities, and strategic planning discussions. * Contribute to improving solution architecture practices, estimation accuracy, and client engagement processes. ## Qualifications * 4+ years of experience as a Solutions Architect, Solutions Engineer, Technical Consultant, or similar role. * Experience leading technical discovery workshops and solution design sessions. * Hands-on experience with AWS, Azure, or Google Cloud Platform. * Experience with solution scoping, effort estimation, and pre-sales activities. * Advanced English proficiency. ## Additional Information About Us We Are Engineered Different. At Applaudo, talented people design, build, and scale meaningful, AI-powered solutions that create real business impact. As an AI-native organization, we collaborate across design, development, cloud, data, and artificial intelligence to turn ideas into scalable products that transform how companies operate, make decisions, and grow. We are building a high-performance culture grounded in five values: Empowering Excellence, Collaborative Teamwork, Unsolicited Respect, Consistent Transparency, and Efficient Communication. These define how we work, how we support one another, and how we hold ourselves accountable. Applaudo is a place for people who want to learn fast, take ownership, and work alongside strong teams they are proud to belong to. Joining us means being part of an organization that is evolving intentionally, investing in modern ways of working, and leading AI-native transformation at scale.", "summaryDescription" : "Solutions Architect at Applaudo Studios. 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Cloud Computing", "salary" : { "min" : 131300.0, "max" : 177600.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Arlington, Virginia, USA", "locations" : [ "Arlington, Virginia, USA" ], "certifications" : [ "AWS or other cloud certification" ], "timestamp" : "2026-06-15T02:27:23.564", "fingerprint" : "e4293cb0694f50fd9ecba685aa83564fd91f4bd8c193bc8e68a987806ab3239f", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10414882/apply", "externalId" : "b7208658-95ac-4f62-af0f-caa7a6db92d7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8769326,-77.0893094" } ], "locationText" : "Arlington, Virginia, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "AWS, Compute, Hardware, Network, Software, Big data, Security", "professionalSkills" : [ "Program management", "Organizational change management" ], "hardSkillsList" : [ "Technical acumen", "Business outcome mindset" ], "softSkillsList" : [ "Critical thinking", "Self-motivation" ], "hardSkills" : [ { "name" : "Technical acumen", "level" : "intermediate" }, { "name" : "Business outcome mindset", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Self-motivation" } ], "majorSkills" : "Cloud adoption, Customer transformation", "majorSkillsList" : [ "Cloud adoption", "Customer transformation" ], "coreResponsibilities" : "Design strategic migrations to AWS cloud, Build modern cloud native solutions, Work backwards from customer objectives, Design end-to-end frictionless cloud adoption experience, Capture full potential of AWS solutions, Earn trust across customer's organization, Identify strategic opportunities, Uncover cloud use cases, Establish roadmaps and actionable program plans, Capture success criteria, Orchestrate advanced technical architectures, Establish programmatic governance, Drive execution excellence for customer cloud journey, Contribute to business discussions, Contribute to technical discussions, Ask relevant questions to uncover dependencies, Consider the larger picture, Balance customer needs with engineering teams, Incorporate requirements into recommendations, Convey detailed technical knowledge, Participate in customer technical discussions, Provide guidance on best practice, Make connections to improve program/process efficiency, Know what solutions exist elsewhere, Connect existing solutions", "teamCollaboration" : "Multidisciplinary teams; Sales teams; Solution architecture teams; Enterprise support teams; Product development teams; Professional services teams; Partner teams", "projectManagementSkills" : [ "Program management", "Roadmap planning" ], "domainKnowledge" : "Cloud native solutions; Customer transformation", "domainList" : [ "cloud-native-solutions", "customer-transformation" ], "domainSpecificKnowledge" : [ "Cloud native solutions", "Customer transformation" ], "communicationSkills" : "Verbal; Writing; Diagram", "problemSolvingSkills" : "Problem solve", "specialRequirements" : "Travel up to 30%", "outcomesObjectives" : "Accelerate customer transformation journey; Realize sustained business value", "qualificationsBasic" : "5+ years leading large-scale technical programs, 3+ years of work experience in Science, Technology, Engineering, Math, or related field, Experience in customer-facing roles", "qualificationsPreferred" : "AWS or other cloud certification, Knowledge of software development/engineering lifecycle, Experience coordinating between project teams and customers", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their customer transformation journey. The successful candidate will help the customer design and rapidly execute strategic migrations to the AWS cloud and build modern, cloud native solutions that fulfil their highest ambitions. You will work backwards from customer objectives, utilize AWS best practices developed over thousands of engagements, and design and execute an end-to-end frictionless cloud adoption experience. Your customers capture the full potential of AWS’ industry-leading solutions. As a CSM, you are a thought leader with a strategic business mindset. You use your technical acumen, program management, organizational change management, and communication skills to problem solve, challenge the status quo, and align a broad range of multidisciplinary teams including sales, solution architecture, enterprise support, product development, professional services, and partners. You will earn trust across the customer’s organization, identify strategic opportunities, uncover cloud use cases, establish roadmaps and actionable program plans, capture success criteria, orchestrate advanced technical architectures, and establish programmatic governance. You own and drive execution excellence for the end-to-end customer cloud journey (e.g., technical, operational, organizational, and educational) that span IT teams, executives, and business units. At AWS we value critical thinking, self-motivation, and thrive in ambiguous, entrepreneurial environments. You will pay attention to detail but think big on behalf of our customers. As a CSM, you have a business outcome mindset, broad technical background, and a driven problem-solver. You are a team player, use data to make decisions, express yourself thoughtfully verbally and in writing, and are passionate about delivering Earth’s most customer-centric experiences. At AWS, we embrace our differences. We are committed to furthering our culture of diversity, equity, and inclusion. We have 10 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. The successful candidate will: Contributes to business and technical discussions and asks relevant questions to uncover dependencies. Working knowledge in multiple relevant technology domain areas (e.g., compute, hardware, network, software, big data, security, etc.). Has some experience and/or deeper understanding in at least one technology area. Considers the larger picture (e.g., efficiency, availability, operability, scalability, risks, business goals, customer experience, etc.). Able to balance customer needs with engineering teams, both of whom have to build, maintain, and extend features for the life of the solution. Incorporates these requirements into recommendations. Can convey detailed technical knowledge (verbally, in writing, and via diagram) to both internal and external teams. Ability to actively participate in customer technical discussions and provide guidance on best practice. Sees patterns; makes connections to improve program/process efficiency. Knows what solutions exist elsewhere and how they can be connected. Has an understanding of relevant of services and/or products, or similar industry technology. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 3+ years of work in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs experience - Bachelor's degree in Science, Technology, Engineering, Math, or a related field - Experience in customer-facing roles - Travel up to 30% of the time Preferred Qualifications: - AWS or other cloud certification - Knowledge of the software development/engineering lifecycle from conception to delivery or IT lifecycle - Experience coordinating between project teams and customers to meet unique customer requirements Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, San Francisco - 151,000.00 - 204,300.00 USD annually USA, NY, New York - 144,500.00 - 195,400.00 USD annually USA, VA, Arlington - 131,300.00 - 177,600.00 USD annually", "summaryDescription" : "Customer Solutions Manager at Amazon Web Services, Inc.. Skills: Cloud adoption, Customer transformation. Design strategic migrations to AWS cloud. Build modern cloud native solutions", "postedDate" : "2026-06-13T04:03:58.240", "createdAt" : "2026-06-13T04:03:58.240", "lastUpdated" : "2026-06-15T02:27:23.564", "ingestTimestamp" : "2026-06-13T04:03:58.240", "mongoId" : "69fe94fe4c40e2acd112181d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10414882/apply", "salaryAnnualMin" : 131300, "salaryAnnualMax" : 177600, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Technical acumen", "Business outcome mindset", "Critical thinking", "Self-motivation", "Cloud adoption", "Customer transformation", "Program management", "Organizational change management", "Roadmap planning", "Cloud native solutions", "AWS or other cloud certification" ], "skillCount" : 11, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "_score" : 856.51544, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "68c2e43cf8b1b0376634c92f", "title" : "Customer Solutions Manager", "company" : "Amazon Web Services, Inc.", "industry" : "Project/Program/Product Management--Technical, Tech, Customer Solutions Mgr, Cloud Computing", "salary" : { "min" : 118200.0, "max" : 204300.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Arlington, Virginia, USA", "locations" : [ "Arlington, Virginia, USA" ], "certifications" : [ "Certified Solution Architect, Associate level", "PMP", "SCRUM/Agile", "Princee2", "PgMP", "Six Sigma", "SAFe" ], "timestamp" : "2026-06-15T02:44:29.253", "fingerprint" : "2315c1e6fe61825d3a346e1deda5d40b35c5249088001992e06d9e48c3484260", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3071784/apply", "externalId" : "be7bc4f0-26d7-4978-b3ee-82ad65620614", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8769326,-77.0893094" } ], "locationText" : "Arlington, Virginia, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "AWS, Cloud fundamentals", "professionalSkills" : [ "Program management", "Technical acumen", "Cloud adoption", "Value realization", "Cloud readiness", "Cloud fluency", "Cloud skills", "Operating models", "Business transformation", "IT transformation", "Data analytics", "Digital transformation", "Business agility", "Migration strategies" ], "hardSkillsList" : [ "Project management", "Program management", "Cloud fundamentals" ], "softSkillsList" : [ "Customer advocacy", "Problem solver" ], "hardSkills" : [ { "name" : "Project management", "level" : "intermediate" }, { "name" : "Program management", "level" : "intermediate" }, { "name" : "Cloud fundamentals", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer advocacy" }, { "name" : "Problem solver" } ], "majorSkills" : "Customer Success, Cloud Transformation, Program Management", "majorSkillsList" : [ "Customer Success", "Cloud Transformation", "Program Management" ], "coreResponsibilities" : "Identify and accelerate customer value realization, Adopt AWS services, Adopt AWS partner solutions, Adopt AWS best practices, Help customers achieve organizational cloud readiness, Help customers achieve cloud fluency, Help customers achieve cloud skills, Establish and mature operating models, Drive scale and long-term success, Apply AWS frameworks, Apply AWS mechanisms, Engage with customers, Engage with partners, Engage with internal AWS teams, Apply technical expertise, Apply business expertise, Apply program management expertise, Solve complex technology problems, Define strategic customer opportunities, Drive large-scale migrations, Drive data analytics initiatives, Drive digital transformation, Drive innovation initiatives, Drive business agility, Interface with partner teams, Interface with cross-functional teams, Interface with customer team members, Interface with pre/post sales, Drive detailed discussions, Deliver cloud adoption strategies, Deliver migration strategies, Create business projects, Manage business projects, Deliver business projects, Create technology projects, Manage technology projects, Deliver technology projects, Navigate risks, Navigate roadblocks, Execute in ambiguous environments, Share best practice learnings, Create reusable assets", "teamCollaboration" : "Internal AWS teams; Customer team members; Partner teams; Cross-functional teams; Pre/post sales", "projectManagementSkills" : [ "Program management", "Project management", "SCRUM", "Agile", "Princee2", "PgMP", "Six Sigma", "SAFe" ], "domainKnowledge" : "Federal Financial industry; Cloud adoption; Cloud transformation; Cloud lifecycle; Cloud readiness; Cloud fluency; Cloud skills; Operating models; AWS frameworks; AWS mechanisms; Large-scale migrations; Data analytics; Digital transformation; Business agility", "domainList" : [ "federal-financial-industry", "cloud-adoption", "cloud-transformation", "cloud-lifecycle", "cloud-readiness", "cloud-fluency", "cloud-skills", "operating-models", "aws-frameworks", "aws-mechanisms", "large-scale-migrations", "data-analytics", "digital-transformation", "business-agility" ], "domainSpecificKnowledge" : [ "Federal Financial industry", "Cloud adoption", "Cloud transformation", "Cloud lifecycle", "Cloud readiness", "Cloud fluency", "Cloud skills", "Operating models", "AWS frameworks", "AWS mechanisms", "Large-scale migrations", "Data analytics", "Digital transformation", "Business agility" ], "communicationSkills" : "Progress updates; Risk management; Execution planning; Metrics establishment / tracking; Presentations; Technical content; Public speaking; White papers", "continuousLearning" : "Skills guilds; Training partners; Experience-based accelerators", "innovationCreativity" : "Paving the way for innovation; Foster cloud adoption; Invent and build in the cloud; Innovating", "problemSolvingSkills" : "Problem solver; Solve complex technology problems", "specialRequirements" : "25% - 40% travel", "outcomesObjectives" : "Realize sustained business value; Accelerate cloud transformation journey; Accelerate customer's realization of value; Achieve organizational cloud readiness; Achieve cloud fluency; Achieve cloud skills; Drive scale and long-term success; Influence business and IT transformation; Deliver cloud solutions; Achieve customer outcomes", "qualificationsBasic" : "3+ years customer facing experience, Experience in project management and delivery, Experience in program management, Demonstrated technical breadth in AWS, Demonstrated technical breadth in cloud fundamentals, Bachelor's degree or equivalent experience", "qualificationsPreferred" : "Experience in Federal Financial industry, AWS certification(s), Other cloud provider certification(s), Experience implementing AWS/cloud services, PMP or project management related certification, SCRUM/Agile certification, Princee2 certification, PgMP certification, Six Sigma certification, SAFe certification, Effective communication skills, Progress updates, Risk management, Execution planning, Metrics establishment / tracking, Presentations, Technical content, Public speaking, White papers", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you passionate about shaping the future of the Federal Financial industry by paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to earn trust with project team members alike? Are you a problem solver motivated to foster cloud adoption in alignment with your customer’s mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join our Worldwide Public Sector Federal Financial team to help customers realize sustained business value by accelerating their cloud transformation journey. Key job responsibilities Working with organizations in all stages of their cloud adoption, Customer Solutions Managers (CSMs) are advocates guiding customers through the value realization, enablement, and governance of their cloud transformation journey. Value Realization: You identify and accelerate the customer’s realization of value throughout the cloud lifecycle through the adoption of AWS services, AWS partner solutions, AWS best practices, and other. Enablement: You help customers achieve organizational cloud readiness, cloud fluency and cloud skills through skills guilds, experience-based accelerators, training partners, and other. Governance: You establish and mature operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms. A day in the life Empowered by an inclusive environment, work/life harmony, and career advancement, you are a member of a diverse, global community of Customer Solutions Managers (CSM) who deliver cloud solutions that influence business and IT transformation for our customers. Day-to-day, you will balance your time between directly engaging with customers, partners, internal AWS teams and services to help our customers on their journey in the AWS Cloud. You will work across AWS to apply your technical, business, and program management expertise to solve some of the most complex and challenging technology problems for our customers. Working backwards from the customer, you may define opportunities that are strategic to the customer’s cloud journey including large-scale migrations, data analytics, digital transformation and innovation, business agility and other. You will interface with partner and cross-functional teams, customer team members, and pre/post sales to drive detailed discussions seeking alignment to deliver cloud adoption and migration strategies with, and on behalf of your customer. You create, manage, and deliver business and technology projects navigating risks or roadblocks and can execute in an ambiguous and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to share best practice learnings into a reusable asset for internal re-use. Seeking a candidate who is willing to pass the Certified Solution Architect, Associate level within the first 6 months of employment. This position may require 25% - 40% travel dependent on geo and time of year. About the team Worldwide Public Sector CSMs are advocates that help customers invent and build in the cloud. - Working backwards from the Customer– we dive deep to understand context, vision, and strategic goals to proactively guide and accelerate cloud journeys. - Guided by Facts and Data – through our expertise, we inform priorities and influence the customer, AWS service, and best practices. - Focus on Excellence – we take pride in our knowledge and expertise in bringing the best solutions forward to achieve customer outcomes. - Simplification and Agility – we bring clarity to complexity and enable experience-based learning and iterative approaches to demonstrate results and value. - Inclusion, Diversity & Equity – we take intentional actions to support our authentic selves, celebrate diverse perspectives, and ensure opportunities for growth are available to all. Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture: AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - Experience driving customer initiatives including 3+ years of customer facing experience, leveraging technology to deliver projects - Experience in project management and delivery and/or program-management - Demonstrated technical breadth in AWS and/or cloud fundamentals - Bachelor's degree or equivalent experience Preferred Qualifications: - Experience in external customer-facing role(s) within the Federal Financial industry - AWS certification(s) and/or other cloud provider certification(s) - Experience implementing AWS/cloud services - PMP or project management related certification (SCRUM/Agile, Princee2, PgMP, Six Sigma, SAFe etc.) - Effective communication skills (active-listening, verbal, written, and presentation) including progress updates, risk management, execution planning, metrics establishment / tracking, presentations, technical content, public speaking and white papers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Customer Solutions Manager at Amazon Web Services, Inc.. Skills: Customer Success, Cloud Transformation, Program Management. Identify and accelerate customer value realization. Adopt AWS services", "postedDate" : "2026-06-13T05:36:45.262", "createdAt" : "2026-06-13T05:36:45.262", "lastUpdated" : "2026-06-15T02:44:29.253", "ingestTimestamp" : "2026-06-13T05:36:45.262", "mongoId" : "68c2e43cf8b1b0376634c92f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3071784/apply", "salaryAnnualMin" : 118200, "salaryAnnualMax" : 204300, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Project management", "Program management", "Cloud fundamentals", "Customer advocacy", "Problem solver", "Customer Success", "Cloud Transformation", "Program Management", "Technical acumen", "Cloud adoption", "Value realization", "Cloud readiness", "Cloud fluency", "Cloud skills", "Operating models", "Business transformation", "IT transformation", "Data analytics", "Digital transformation", "Business agility", "Migration strategies", "SCRUM", "Agile", "Princee2", "PgMP", "Six Sigma", "SAFe", "Federal Financial industry", "Cloud transformation", "Cloud lifecycle", "AWS frameworks", "AWS mechanisms", "Large-scale migrations", "Certified Solution Architect, Associate level", "PMP", "SCRUM/Agile" ], "skillCount" : 36, "jobCategory" : "project-management", "dataQualityScore" : 1.0, "_score" : 855.90967, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Federal Financial" }, { "id" : "6a2cb0de74d8ee00a09db54e", "title" : "Principal, Product & Client Solutions", "company" : "Avantos AI", "industry" : "Product & Client Solutions", "location" : "New York City", "locations" : [ "New York City" ], "timestamp" : "2026-06-15T09:54:48.526", "fingerprint" : "81b16338d9e1ebc3b946678f01fdfc85f0fad0abdb1dc529e5fbb24e69bea56d", "source" : "ashby", "applyUrl" : "https://jobs.ashbyhq.com/avantos/d07a4c9f-94e9-4712-8563-bc2cf78b960a/application", "externalId" : "d07a4c9f-94e9-4712-8563-bc2cf78b960a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 12, "experienceLevel" : "Lead", "technicalSkills" : "AI", "professionalSkills" : [ "Experience in technology consulting or digital transformation within an enterprise SaaS or financial services environment. Grasp of product concepts, technical architectures, data structures, and system integrations." ], "softSkillsList" : [ "client engagement, relationship leadership, team leadership" ], "softSkills" : [ { "name" : "client engagement, relationship leadership, team leadership" } ], "majorSkills" : "product strategy, client solutions, digital transformation", "majorSkillsList" : [ "product strategy, client solutions, digital transformation" ], "coreResponsibilities" : "The Principal, Product & Client Solutions will lead enterprise-scale AI transformations for sophisticated institutional clients, acting as the senior relationship leader and team lead. This role involves close collaboration with engineering and product teams to inform GTM strategy and product roadmap priorities, ensuring successful adoption and integration of Avantos AI solutions. By fostering a continuous feedback loop between clients and engineering, the position will translate client needs into actionable insights and guide the design of tailored AI solutions.", "teamCollaboration" : "Collaborates within cross-functional pods that include Engineering and Product counterparts to inform the go-to-market (GTM) strategy and product roadmap priorities. Fosters a tight feedback loop between clients, engineering, and product to drive continuous improvement and innovation.", "projectManagementSkills" : [ "GTM strategy" ], "communicationSkills" : "presentation skills; technical communication", "innovationCreativity" : "The role is driven by client impact, innovative product design, and tackling complex challenges, offering an environment where employees will thrive.", "problemSolvingSkills" : "solution design", "outcomesObjectives" : "Ensure successful adoption and integration of Avantos AI solutions. Drive continuous improvement and innovation. Ensure products evolve to deliver sustained impact across institutional clients.", "qualificationsBasic" : "8–12 years’ experience in technology consulting or digital transformation within an enterprise SaaS or financial services environment. Proven track record leading complex, multi-stakeholder projects involving senior-level stakeholder engagement. Demonstrated success collaborating cross-functionally with product and engineering leaders. Grasp of product concepts, technical architectures, data structures, and system integrations. Exceptional communication and presentation skills, with the ability to clearly convey technical concepts to both technical and executive audiences.", "qualificationsPreferred" : "Educational background in engineering, computer science, information systems, or quantitative disciplines.", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "COMPANY OVERVIEW Avantos AI is pioneering the future of client relationship management, transforming the industry through an AI-driven lens. We are building the first AI-native operating system for financial services, redefining the ways organizations onboard clients, deliver advice, and manage core servicing workflows. Our platform consolidates fragmented data, automates complex processes, and integrates intelligent decision-making into every stage of the client lifecycle. Backed by Bessemer Ventures and MIT’s investment arm, our team unites execution-driven, design-focused founders and leaders from Wharton, MIT, leading design programs, and former unicorn SaaS companies. We are passionate about solving deep industry challenges and developing technology that empowers users to take control of their workflows. If you are driven by client impact, innovative product design, and tackling complex challenges, Avantos offers an environment where you will thrive. ABOUT THE ROLE As the Principal, Product & Client Solutions, you will collaborate directly with some of the industry’s most sophisticated institutions, leading enterprise-scale AI transformations and enabling clients to unlock the full potential of Avantos AI. Your position will be critical in shaping the company’s R&D agenda by providing essential insights that inform ongoing product experimentation and iteration. The ideal candidate will balance strategic leadership with hands-on operational skill. Working closely with engineers and product leaders, you will transform real-world client needs into actionable product insights, guide solution design, and optimize field deployment of our technology. By establishing a continuous feedback loop between clients and engineering, you’ll help steer the R&D roadmap and ensure our products evolve to deliver sustained impact across our institutional clients. RESPONSIBILITIES - Drive enterprise and C-level client engagement as the senior relationship leader and team lead for major clients. - Collaborate within cross-functional pods that include Engineering and Product counterparts to inform the go-to-market (GTM) strategy and product roadmap priorities. - Lead the end-to-end implementation of major client deployments, ensuring successful adoption and integration of Avantos AI solutions. - Translate client needs into actionable insights, guiding the design of tailored AI solutions. - Foster a tight feedback loop between clients, engineering, and product to drive continuous improvement and innovation. MINIMUM QUALIFICATIONS - 8–12 years’ experience in technology consulting or digital transformation within an enterprise SaaS or financial services environment. - Proven track record leading complex, multi-stakeholder projects involving senior-level stakeholder engagement. - Demonstrated success collaborating cross-functionally with product and engineering leaders. - Strong grasp of product concepts, technical architectures, data structures, and system integrations. - Exceptional communication and presentation skills, with the ability to clearly convey technical concepts to both technical and executive audiences. PREFERRED QUALIFICATIONS - Educational background in engineering, computer science, information systems, or quantitative disciplines.", "summaryDescription" : "Principal, Product & Client Solutions at Avantos AI. Skills: product strategy, client solutions, digital transformation. 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Solution architecture; Enterprise support; Product development; Professional services; Partners; Multidisciplinary teams; Customer executives; Customer technologists; Engineering teams", "projectManagementSkills" : [ "Program management", "Roadmap planning" ], "domainKnowledge" : "Compute; Hardware; Network; Software; Big data; Security; Cloud services", "domainList" : [ "compute", "hardware", "network", "software", "big-data", "security", "cloud-services" ], "domainSpecificKnowledge" : [ "Compute", "Hardware", "Network", "Software", "Big data", "Security", "Cloud services" ], "communicationSkills" : "Verbal communication; Written communication", "innovationCreativity" : "Disruptive innovation", "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Travel up to 30%", "outcomesObjectives" : "Realize sustained business value; Accelerate customer transformation journey; Fulfill customer ambitions; Achieve customer success", "qualificationsBasic" : "Bachelor's degree in science, technology, engineering, math, business or equivalent, 7+ years of leading large-scale, technical or engineering programs, 4+ years of customer-facing work, Travel up to 30% of the time", "qualificationsPreferred" : "2+ years of professional work experience, Experience with AWS services, Experience with other cloud offerings, Experience with problem solving, Experience with disruptive innovation, Experience developing technology programs, Experience working across customer organizations, Experience implementing cloud services, Experience with migrations, Experience with modernization projects, Experience dealing effectively with customers during problem resolution, Experience operating efficiently under pressure, Experience driving collaborative projects from conception to delivery", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their customer transformation journey. The successful candidate will help the customer design and rapidly execute strategic migrations to the AWS cloud and build modern, cloud native solutions that fulfil their highest ambitions. You will work backwards from customer objectives, utilize AWS best practices developed over thousands of engagements, and design and execute an end-to-end frictionless cloud adoption experience. Your customers capture the full potential of AWS’ industry-leading solutions. As a CSM, you are a thought leader with a strategic business mindset. You use your technical acumen, program management, organizational change management, and communication skills to problem solve, challenge the status quo, and align a broad range of multidisciplinary teams including sales, solution architecture, enterprise support, product development, professional services, and partners. You will earn trust across the customer’s organization, identify strategic opportunities, uncover cloud use cases, establish roadmaps and actionable program plans, capture success criteria, orchestrate advanced technical architectures, and establish programmatic governance. You own and drive execution excellence for the end-to-end customer cloud journey (e.g., technical, operational, organizational, and educational) that span IT teams, executives, and business units. At AWS we value critical thinking, self-motivation, and thrive in ambiguous, entrepreneurial environments. You will pay attention to detail but think big on behalf of our customers. As a CSM, you have a business outcome mindset, broad technical background, and a driven problem-solver. You are a team player, use data to make decisions, express yourself thoughtfully verbally and in writing, and are passionate about delivering Earth’s most customer-centric experiences. At AWS, we embrace our differences. We are committed to furthering our culture of diversity, equity, and inclusion. We have 10 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. The successful candidate will: Contributes to business and technical discussions and asks relevant questions to uncover dependencies. Working knowledge in multiple relevant technology domain areas (e.g., compute, hardware, network, software, big data, security, etc.). Has some experience and/or deeper understanding in at least one technology area. Considers the larger picture (e.g., efficiency, availability, operability, scalability, risks, business goals, customer experience, etc.). Able to balance customer needs with engineering teams, both of whom have to build, maintain, and extend features for the life of the solution. Incorporates these requirements into recommendations. Can convey detailed technical knowledge (verbally, in writing, and via diagram) to both internal and external teams. Ability to actively participate in customer technical discussions and provide guidance on best practice. Sees patterns; makes connections to improve program/process efficiency. Knows what solutions exist elsewhere and how they can be connected. Has an understanding of relevant of services and/or products, or similar industry technology. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - Bachelor's degree in science, technology, engineering, math, business or equivalent - 7+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 4+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience - Travel up to 30% of the time Preferred Qualifications: - 2+ years of professional work experience, or experience with AWS services or other cloud offerings - Experience with problem solving and disruptive innovation, developing technology programs and working across customer organizations - Experience implementing cloud services including migrations and modernization projects or equivalent - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience driving collaborative projects from conception to delivery Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 169,000.00 - 228,600.00 USD annually USA, VA, Arlington - 153,600.00 - 207,800.00 USD annually", "summaryDescription" : "Sr. Customer Solutions Manager at Amazon Web Services, Inc.. Skills: Customer success, Cloud migration, Solution architecture. Accelerate customer transformation journey. Design strategic migrations to AWS cloud", "postedDate" : "2026-06-13T15:56:53.950", "createdAt" : "2026-06-13T15:56:53.950", "lastUpdated" : "2026-06-15T02:05:14.299", "ingestTimestamp" : "2026-06-13T15:56:53.950", "mongoId" : "6a2a660974d8ee00a062ba92", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10442892/apply", "salaryAnnualMin" : 153600, "salaryAnnualMax" : 207800, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Cloud adoption", "Technical architecture", "Program governance", "Critical thinking", "Leadership", "Customer success", "Cloud migration", "Solution architecture", "Program management", "Organizational change management", "Business acumen", "Technical acumen", "Strategic business mindset", "Roadmap planning", "Compute", "Hardware", "Network", "Software", "Big data", "Security", "Cloud services" ], "skillCount" : 21, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "_score" : 821.784, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a306030f292fd229cf87d63", "title" : "Business Developer - FX Financial Solutions", "company" : "Ebury", "industry" : "FinTech", "salary" : { "min" : 1.0E7, "max" : 1.4E7, "currency" : "HUF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for an entry-level Business Developer in FinTech in Budapest, Hungary, adjusted for company size and industry." }, "location" : "Budapest", "locations" : [ "Budapest" ], "timestamp" : "2026-06-16T08:42:07.014", "fingerprint" : "1fea7e6102a68b3a0903e589142f43c5c48c0045c3282924444dc2ad7b217cd1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://ebury.com/company/careers/job?gh_jid=4898101101", "externalId" : "4898101101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Budapest", "country" : "Hungary", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "47.4813896,19.1457723" } ], "locationText" : "Budapest, Hungary", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Sales", "Negotiation", "Client relationships" ], "hardSkillsList" : [ "International payments", "FX solutions" ], "hardSkills" : [ { "name" : "International payments", "level" : "intermediate" }, { "name" : "FX solutions", "level" : "intermediate" } ], "majorSkills" : "Sales, Client acquisition, Financial solutions", "majorSkillsList" : [ "Sales", "Client acquisition", "Financial solutions" ], "coreResponsibilities" : "Drive new business opportunities, Connect with decision-makers, Research prospects, Understand client needs, Tailor approach to clients, Introduce payment and FX solutions, Present solutions, Negotiate deals, Close deals, Collaborate with internal teams, Ensure smooth client onboarding", "teamCollaboration" : "Internal teams", "domainKnowledge" : "Global trade; International finance; Global payments; FX", "domainList" : [ "global-trade", "international-finance", "global-payments", "fx" ], "domainSpecificKnowledge" : [ "Global trade", "International finance", "Global payments", "FX" ], "communicationSkills" : "Presenting; Negotiating", "continuousLearning" : "Structured development programmes; Comprehensive training programme; Dedicated mentorship", "outcomesObjectives" : "Hit ambitious targets", "qualificationsBasic" : "Fluency in local language, Business-level English, Interest in financial markets, Interest in global trade", "qualificationsPreferred" : "B2B sales experience, Client-facing experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Business Developer - FX Financial Solutions Ebury Budapest - Office based Launch Your FinTech Career as a Business Developer at Ebury in our dynamic Budapest team. Kickstart a meaningful sales career in the world of international finance while earning uncapped commission. You’ll get expert training, supportive mentorship, hands-on experience and a clear path to becoming a top salesperson in FX and global payments. Every call you make will sharpen your sales skills and build your network across international markets. You’ll work with cutting-edge financial solutions that help businesses trade globally, giving you deep industry knowledge that will open doors to future management positions. Along the way, you’ll be supported by experienced mentors and have access to structured development programmes designed to accelerate your career. Whether you aim to lead a team or specialise in high-level account management, you’ll have the tools and guidance to get there. What you’ll do Drive new business opportunities by connecting with decision-makers across various industries. You’ll research prospects, understand their needs, and tailor your approach to introduce them to international payment and FX solutions. Your ability to present, negotiate and close deals will directly impact your earnings and career progression. You’ll also collaborate with internal teams to ensure new clients have a smooth onboarding experience. What you’ll need Enthusiastic, highly motivated recent graduate Desire or experience working in B2B sales or a client-facing environment No prior FX experience? No problem! We prioritise potential above your CV. Our comprehensive training program will equip you with everything you need to thrive. Fluency in the local language and strong business-level English A genuine interest in financial markets and how global trade works Strong interpersonal and communication skills and the drive to hit ambitious targets Why Ebury? Your Accelerated Career Path At Ebury, we're one of the fastest-growing FinTechs worldwide. Our success is built on our proven model of nurturing talent and offering clear, accelerated career progression: Fast-Track to Sales Management: Join a career track where a typical promotion occurs within your first 12 months. Becoming an FX Expert (Client Portfolio Manager): Excel at building client relationships and providing financial advice to manage key client portfolios as a trusted advisor. What You'll Gain (Our Investment in You): Competitive Starting Salary with an uncapped commission structure that truly rewards your performance from day one. Comprehensive, Structured Training Programme: Ebury Business Developer Academy, providing you with foundational knowledge and advanced sales skills. Dedicated Mentorship: Learn directly from experienced Heads of Desk and seasoned Account Managers who are invested in your success. Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best. Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury. Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized. Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits. Central Budapest Office: A fantastic location with excellent transport links. Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury! You can also connect with me on LinkedIn - Lili Kormos #LI-LK1 #LI-ONSITE About us Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally. Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 1,800+ Eburians across nearly 70 cities and we’re always looking to add to our team. At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage. The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars. We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.", "summaryDescription" : "Business Developer - FX Financial Solutions at Ebury. Skills: Sales, Client acquisition, Financial solutions. Drive new business opportunities. 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"6a3051f9f292fd229cf09f3f", "title" : "Customer Marketing Manager", "company" : "Asana", "industry" : "SaaS", "salary" : { "min" : 125000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Customer Marketing Manager in Chicago, adjusted for SaaS industry and company size." }, "location" : "San Francisco, California, United States", "locations" : [ "San Francisco", "California", "United States" ], "timestamp" : "2026-06-16T08:50:23.960", "fingerprint" : "36ca36c436316722ca4ad5a3a3c363f5edce045ddc3f6dcee826f691deac16fd", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.asana.com/jobs/apply/8008154?gh_jid=8008154", "externalId" : "8008154", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "41.8755616,-87.6244212" } ], "locationText" : 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We create campaigns and content to attract new accounts and inspire current ones to grow with us. We continue to grow, with a global team focused on revenue and field marketing, product marketing, brand and content creation, advertising, and lifecycle marketing. The Customer Marketing and Advocacy team is dedicated to building and scaling programs that place our customers at the center of Asana's marketing strategy. We cultivate strategic relationships that drive insights and engagement that will shape the future of our product and business. We are seeking an experienced and passionate marketer to cultivate the inspiring stories of how customers achieve their missions with Asana and infuse them into the heart our marketing work. This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What You'll Achieve: Manage and execute the global Customer Advisory program, including executive Customer Advisory Boards (CABs) for AMER and EMEA cohorts, as well as a global customer product council. This includes developing recruitment strategies, managing membership, collaborating on high-impact session content, and overseeing event experiences. Partner closely with Marketing, Sales, and Customer Success to identify strategic Asana customers and use cases. Translate these successes into compelling, multi-format engagements, such as case studies, customer films, event speaker engagements, advertising, and media opportunities, that directly support Asana’s key marketing narratives. Act as a primary liaison between customers and the marketing organization, sourcing the right customers for the right engagement opportunities. Work with Revenue and Marketing teams to drive the ongoing adoption of customer content across the organization. Establish and manage a feedback process to ensure continuous programmatic improvements and keep the team at the forefront of customer marketing trends. About You: 6+ years of experience in Marketing or Public Relations, including at least 5 years in a core customer-facing role (Customer Marketing, Content Marketing, Product Marketing, or Campaigns) focused on developing deep customer relationships and compelling stories. Proven experience coordinating or facilitating technology Customer Advisory Boards (CABs). B2B SaaS work experience is a strong asset. A strong, collaborative relationship builder skilled at partnering cross-functionally (Sales, Success, Product) to identify and secure the best customer stories that align with business needs. A deep commitment to ensuring exceptional customer experiences for those who participate in marketing engagements. Experience with integrating AI into marketing workflows A skilled marketer with a passion for customer storytelling that directly supports measurable business outcomes. Ability to operate independently, manage multiple priorities effectively, and consistently deliver great results. Ability to travel for customer events and marketing activities. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $150,000 - $165,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. 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Act as a primary liaison between customers and the marketing organization, sourcing the right customers for the right engagement opportunities. Work with Revenue and Marketing teams to drive the ongoing adoption of customer content across the organization. Establish and manage a feedback process to ensure continuous programmatic improvements and keep the team at the forefront of customer marketing trends. About You: 6+ years of experience in Marketing or Public Relations, including at least 5 years in a core customer-facing role (Customer Marketing, Content Marketing, Product Marketing, or Campaigns) focused on developing deep customer relationships and compelling stories. Proven experience coordinating or facilitating technology Customer Advisory Boards (CABs). B2B SaaS work experience is a strong asset. A strong, collaborative relationship builder skilled at partnering cross-functionally (Sales, Success, Product) to identify and secure the best customer stories that align with business needs. A deep commitment to ensuring exceptional customer experiences for those who participate in marketing engagements. Experience with integrating AI into marketing workflows A skilled marketer with a passion for customer storytelling that directly supports measurable business outcomes. Ability to operate independently, manage multiple priorities effectively, and consistently deliver great results. Ability to travel for customer events and marketing activities. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $165,000 - $185,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. 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Realize business value through technology; Become a trusted partner", "qualificationsBasic" : "5+ years consulting, IT strategy, or system planning, Experience leading problem analysis to solution proposal and execution, Experience proposing and presenting to executives or business leaders, Experience designing, developing, or operating systems using AWS/cloud services, Technical understanding of AI, Japanese language proficiency (speaking, reading, writing), Business English proficiency (reading, writing)", "qualificationsPreferred" : "Deep industry knowledge in finance, manufacturing, retail, or telecommunications, Understanding of business processes in specific industries, Experience in organizational transformation, Experience building CCoE, Change management experience, Project management certification (PMP, Scrum), Consulting-related certification or experience, Experience leading large migration programs, Experience leading modernization projects, Experience creating data-driven business cases, Experience performing ROI analysis", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "お客様の経営戦略とテクノロジーの交差点に立ち、クラウドがもたらすビジネス価値を最大化する——そんな挑戦に興味はありませんか？カスタマーソリューションマネージャー（CSM）は、業界を代表する大手企業のお客様に対し、自身の技術的知見と経営戦略への深い理解を組み合わせ、お客様のビジネス価値の実現を推進する役割です。お客様の経営層が掲げるビジョンや中期経営計画を起点に、クラウド活用によって実現すべきビジネス成果を定義し、その達成に向けた戦略を策定します。戦略の実行においては、お客様の組織変革やガバナンス構築も含めた包括的なアプローチで、社内外の多様なステークホルダーを巻き込みながら、中長期にわたるクラウドジャーニーをリードします。単なるプロジェクト推進ではなく、お客様のビジネスそのものを深く理解し、テクノロジーを通じた事業変革のパートナーとして、お客様と共に成果を生み出していく。そんな仕事に挑戦しませんか？ Key job responsibilities - お客様の経営戦略・事業目標を深く理解し、業界特有のビジネス課題やトレンドを踏まえ、クラウドやAI活用によるビジネス価値の実現に向けた戦略を策定・提案する - お客様の経営層・事業部門リーダーとの信頼関係を構築し、クラウドやAI活用の意思決定を支援する - AWSの営業、ソリューションアーキテクト、プロフェッショナルサービス、パートナー等と連携し、実行計画の推進とビジネス成果の追跡をリードする - お客様がクラウドやAIを自律的かつ効果的に活用するための組織能力（CCoE、ガバナンス、人材育成等）の構築を支援する - ベストプラクティスや各種プログラムをお客様の状況に合わせてカスタマイズし、クラウドジャーニーを加速させる A day in the life 特定のお客様（業界を代表する大手企業）に対する顧客担当チーム（アカウントチーム）の一員として、お客様のビジネス上の目標達成や課題解決に向けて活動します。お客様のCxOとビジネス目標を達成するAIのユースケースをディスカッションし、実際にMVPを作成することもあります。お客様のビジネス目標を達成するためにAWSで稼働するシステムやアプリケーションが計画された後は、そのプロジェクトが計画どおりに進んでいるか継続的に追跡します。想定よりプロジェクトが進んでいない、またはアプリケーションが利用されていない場合は、その理由（技術的なブロッカー、リソース不足、優先度変更等）を特定し、解決に向けて動きます。「計画策定や移行を完了したら完了」ではなく、お客様が実際にビジネス価値を得るまでお客様を支援し、お客様の信頼されるパートナーとなることもCSMの醍醐味の一つです。 About the team チームメンバーのバックグラウンドは多様です。戦略コンサルティングファーム出身者、SIerでの大規模プロジェクトリーダー経験者、事業会社でIT戦略やDXを推進してきたメンバー、ネットワークやセキュリティの専門家など、それぞれの強みを活かしながらお客様のビジネス価値の実現に取り組んでいます。入社後は経験豊富なCSMがOnboarding Buddyとして伴走し、研修プログラムやOJTを通じてCSMとしての立ち上がりをサポートします。チーム内では業界別・テーマ別のコミュニティを通じたナレッジ共有が活発に行われており、一人で抱え込まない文化が根付いています。 #aws-jp-sa-ap #aws-jp-csmt-ap #AWSJAPAN Basic Qualifications: - 大手企業に対するコンサルティング、IT戦略策定、またはシステム構想・企画を課題分析から解決策の提案・実行までをリードした経験（合わせて5年以上） - 経営層または事業部門リーダーに対する提案・プレゼンテーションの経験 - AWS/クラウドサービスを用いたシステム設計、開発または運用の経験 - AIに関する技術的な理解 - 日本語（会話、読み書き）およびビジネス英語（読み書き）のスキル Preferred Qualifications: - 特定業界（金融、製造、流通、通信等）における深い業界知識とビジネスプロセスの理解 - 組織変革、CCoE構築、またはチェンジマネジメントの経験 - プロジェクト管理の資格（PMP、スクラム等）またはコンサルティング関連の資格・経験 - 大規模移行プログラムまたはモダナイゼーションプロジェクトの推進経験 - データに基づいたビジネスケース作成やROI分析の経験 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "シニアテクニカルカスタマーソリューションマネージャー / Senior Technical Customer Solutions Manager at Amazon Web Services Japan GK. Skills: Customer Success, Cloud strategy, AI adoption. Understand customer business strategy and goals. Understand industry-specific business challenges and trends", "postedDate" : "2026-06-15T00:00:00.000", "createdAt" : "2026-06-15T22:00:15.995", "lastUpdated" : "2026-06-16T07:25:59.965", "ingestTimestamp" : "2026-06-15T22:00:15.995", "mongoId" : "6a30564bf292fd229cf2701c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10448556/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Business analysis", "Solution architecture", "Customer Success", "Cloud strategy", "AI adoption", "Business strategy", "IT strategy", "System planning", "Solution proposal", "Business value realization", "Organizational transformation", "Governance building", "Stakeholder engagement", "Project execution", "Program management", "Cloud computing", "Artificial Intelligence", "Business transformation", "Organizational change", "CCoE", "Governance" ], "skillCount" : 21, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 810.7271, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3051f9f292fd229cf09f41", "title" : "Customer Marketing Manager", "company" : "Asana", "industry" : "SaaS", "salary" : { "min" : 155000.0, "max" : 215000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Customer Marketing Manager in San Francisco, adjusted for the SaaS industry and company size." }, "location" : "San Francisco, California, United States", "locations" : [ "San Francisco", "California", "United States" ], "timestamp" : "2026-06-16T07:23:26.229", "fingerprint" : "7cd9ab1e397ffcd3ce792c0d3b2829eff93fbaae9fafba9f6237a11938303304", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.asana.com/jobs/apply/7925285?gh_jid=7925285", "externalId" : "7925285", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 6, "experienceLevel" : "Manager", "technicalSkills" : "AI", "professionalSkills" : [ "Customer storytelling", "Programmatic improvements" ], "hardSkillsList" : [ "Campaign management", "Content creation", "Customer acquisition" ], "hardSkills" : [ { "name" : "Campaign management", "level" : "intermediate" }, { "name" : "Content creation", "level" : "intermediate" }, { "name" : "Customer acquisition", "level" : "intermediate" } ], "majorSkills" : "Customer marketing, Storytelling, Program management", "majorSkillsList" : [ "Customer marketing", "Storytelling", "Program management" ], "coreResponsibilities" : "Manage global Customer Advisory program, Develop recruitment strategies, Manage CAB membership, Collaborate on session content, Oversee event experiences, Identify strategic customers and use cases, Translate successes into engagements, Source customers for engagement opportunities, Drive adoption of customer content, Establish feedback process", "teamCollaboration" : "Cross-functional collaboration; Partner with Marketing; Partner with Sales; Partner with Customer Success; Partner with Product", "domainKnowledge" : "Customer marketing trends", "domainList" : [ "customer-marketing-trends" ], "domainSpecificKnowledge" : [ "Customer marketing trends" ], "communicationSkills" : "Customer storytelling", "documentationSkills" : "Case studies", "specialRequirements" : "Ability to travel", "qualificationsBasic" : "6+ years Marketing or PR, 5+ years customer-facing role, Coordinating or facilitating CABs, Integrate AI into marketing workflows", "qualificationsPreferred" : "B2B SaaS work experience", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "The Asana Marketing team is responsible for fueling business growth and building a brand customers love. We create campaigns and content to attract new accounts and inspire current ones to grow with us. We continue to grow, with a global team focused on revenue and field marketing, product marketing, brand and content creation, advertising, and lifecycle marketing. The Customer Marketing and Advocacy team is dedicated to building and scaling programs that place our customers at the center of Asana's marketing strategy. We cultivate strategic relationships that drive insights and engagement that will shape the future of our product and business. We are seeking an experienced and passionate marketer to cultivate the inspiring stories of how customers achieve their missions with Asana and infuse them into the heart our marketing work. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What You'll Achieve: Manage and execute the global Customer Advisory program, including executive Customer Advisory Boards (CABs) for AMER and EMEA cohorts, as well as a global customer product council. This includes developing recruitment strategies, managing membership, collaborating on high-impact session content, and overseeing event experiences. Partner closely with Marketing, Sales, and Customer Success to identify strategic Asana customers and use cases. Translate these successes into compelling, multi-format engagements, such as case studies, customer films, event speaker engagements, advertising, and media opportunities, that directly support Asana’s key marketing narratives. Act as a primary liaison between customers and the marketing organization, sourcing the right customers for the right engagement opportunities. Work with Revenue and Marketing teams to drive the ongoing adoption of customer content across the organization. Establish and manage a feedback process to ensure continuous programmatic improvements and keep the team at the forefront of customer marketing trends. About You: 6+ years of experience in Marketing or Public Relations, including at least 5 years in a core customer-facing role (Customer Marketing, Content Marketing, Product Marketing, or Campaigns) focused on developing deep customer relationships and compelling stories. Proven experience coordinating or facilitating technology Customer Advisory Boards (CABs). B2B SaaS work experience is a strong asset. A strong, collaborative relationship builder skilled at partnering cross-functionally (Sales, Success, Product) to identify and secure the best customer stories that align with business needs. A deep commitment to ensuring exceptional customer experiences for those who participate in marketing engagements. Experience with integrating AI into marketing workflows A skilled marketer with a passion for customer storytelling that directly supports measurable business outcomes. Ability to operate independently, manage multiple priorities effectively, and consistently deliver great results. Ability to travel for customer events and marketing activities. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $165,000 - $185,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.", "summaryDescription" : "Customer Marketing Manager at Asana. Skills: Customer marketing, Storytelling, Program management. Manage global Customer Advisory program. Develop recruitment strategies", "postedDate" : "2026-06-15T23:18:53.143", "createdAt" : "2026-06-15T23:18:53.143", "lastUpdated" : "2026-06-16T07:23:26.229", "ingestTimestamp" : "2026-06-15T23:18:53.143", "mongoId" : "6a3051f9f292fd229cf09f41", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 215000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Campaign management", "Content creation", "Customer acquisition", "Customer marketing", "Storytelling", "Program management", "Customer storytelling", "Programmatic improvements", "Customer marketing trends" ], "skillCount" : 9, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 809.9376, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 }, { "id" : "6a306594f292fd229cfa97ac", "title" : "Solutions Architect (APAC)", "company" : "TRM Labs", "industry" : "R&D", "salary" : { "min" : 4500000.0, "max" : 7500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Solutions Architect in the Technology industry in India, adjusted for company size and seniority." }, "location" : "APAC", "locations" : [ "APAC" ], "timestamp" : "2026-06-16T10:26:59.953", "fingerprint" : "3107f90d1045845e6343dc69188ce0b65181188af4580bb46bf72d8ea27bf108", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/trm-labs/f2837b1f-2916-49b1-9dfe-787bf4f3730c/application", "externalId" : "f2837b1f-2916-49b1-9dfe-787bf4f3730c", "industryFunction" : { }, "structuredLocations" : [ { "continent" : "as", "workMode" : "onsite" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Python, JavaScript, TypeScript, APIs", "professionalSkills" : [ "Technical excellence", "Strategic guidance", "Domain expertise", "Solution design", "Business processes", "Architecture", "Technical alignment", "Technical consultant", "AI-enabled workflows", "Implementation guidance", "Customer-facing skills", "API-based SaaS" ], "hardSkillsList" : [ "AI development", "Data-informed systems" ], "softSkillsList" : [ "Adaptability", "Creative problem-solving" ], "hardSkills" : [ { "name" : "AI development", "level" : "intermediate" }, { "name" : "Data-informed systems", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Creative problem-solving" } ], "majorSkills" : "Solutions Architecture, AI solutions, Pre-sales", "majorSkillsList" : [ "Solutions Architecture", "AI solutions", "Pre-sales" ], "coreResponsibilities" : "Own and deliver TRM solutions, Act as technical consultant, Build and demonstrate POCs, Validate AI-enabled workflows, Present TRM's APIs, Present TRM's architecture, Provide guidance on implementation, Provide guidance on timelines, Provide guidance on complexities, Cultivate relationships with stakeholders", "teamCollaboration" : "Engineering teams; Product teams; Technical stakeholders", "domainKnowledge" : "AI-powered intelligence; Crime investigation; Threat networks; National security", "domainList" : [ "ai-powered-intelligence", "crime-investigation", "threat-networks", "national-security" ], "domainSpecificKnowledge" : [ "AI-powered intelligence", "Crime investigation", "Threat networks", "National security" ], "communicationSkills" : "Customer-facing skills", "innovationCreativity" : "Experimentation; Continuous feedback; Creative problem solving; Out-of-the-box thinking", "problemSolvingSkills" : "Problem-solving; Prioritize tasks; Manage tasks; Ambiguity navigation", "outcomesObjectives" : "Secure technical alignment; Support successful deal outcomes", "qualificationsBasic" : "Professional experience in pre- and post-sales roles, Scripting in one or more languages, Problem-solving skills, Takes initiative, Forward-thinking approach, Experience in AI development, Working with AI-assisted systems, Working with data-informed systems, Located in Singapore, South Korea, or Australia", "qualificationsPreferred" : "Senior Solutions Architect experience, Senior Sales Engineer experience, Senior Customer Success Engineer experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "BUILD A SAFER WORLD. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. As a Solutions Architect at TRM Labs, you will deliver technical excellence and strategic guidance to customer accounts while contributing domain expertise to the broader Solutions Architecture team. In this role, you will own the technical pre-sales motion — shaping solution design, proposing scalable business processes and architectures, demonstrating the TRM platform, and securing technical alignment to support successful deal outcomes. The impact you will have here: - Own and deliver end-to-end TRM solutions for customers - Act as the go-to technical consultant during discovery calls - Build and demonstrate POCs and validate AI-enabled workflows - Present TRM's APIs and architecture to clients, providing guidance on implementation, timelines, and potential complexities - Cultivate strong relationships with technical stakeholders at client organizations - Stay current with TRM's evolving product features and technical dependencies What we're looking for: - Professional experience in pre- and post-sales roles such as Senior Solutions Architect, Senior Sales Engineer, or Senior Customer Success Engineer - Exceptional customer-facing skills with the ability to empathize with both technical and non-technical audiences - Proven experience collaborating with engineering and product teams to customize API-based SaaS products at scale - Comfortable scripting in one or more languages (Python, JavaScript, TypeScript) - Strong problem-solving skills with the ability to prioritize and manage multiple complex tasks while maintaining attention to detail - Takes initiative and adopts a forward-thinking approach to identifying opportunities for improvement - Previous experience in AI development, working with AI-assisted or data-informed systems - This role is based in the APAC region; candidates must be located in Singapore, South Korea, or Australia. LIFE AT TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly as we experiment and iterate - Work that often requires operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like AI FLUENCY AT TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. LEADERSHIP PRINCIPLES We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. JOIN OUR MISSION At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. PRIVACY POLICY AND ADDITIONAL INFORMATION By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy. We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog. RECRUITMENT AGENCIES TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. LEARN MORE: COMPANY VALUES https://www.trmlabs.com/culture | INTERVIEWING https://www.trmlabs.com/interviewing | FAQS https://www.trmlabs.com/faq", "summaryDescription" : "Solutions Architect (APAC) at TRM Labs. Skills: Solutions Architecture, AI solutions, Pre-sales. Own and deliver TRM solutions. Act as technical consultant", "createdAt" : "2026-06-16T00:31:49.489", "lastUpdated" : "2026-06-16T10:26:59.953", "ingestTimestamp" : "2026-06-16T00:31:49.489", "mongoId" : "6a306594f292fd229cfa97ac", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "AI development", "Data-informed systems", "Adaptability", "Creative problem-solving", "Solutions Architecture", "AI solutions", "Pre-sales", "Technical excellence", "Strategic guidance", "Domain expertise", "Solution design", "Business processes", "Architecture", "Technical alignment", "Technical consultant", "AI-enabled workflows", "Implementation guidance", "Customer-facing skills", "API-based SaaS", "AI-powered intelligence", "Crime investigation", "Threat networks", "National security" ], "skillCount" : 23, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 809.19135, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306f0df292fd229cfe4660", "title" : "Senior Solutions Architect", "company" : "Klaviyo", "industry" : "SaaS", "salary" : { "min" : 155000.0, "max" : 215000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Solutions Architect in Denver, CO, adjusted for the SaaS industry and company size." }, "location" : "Denver, Colorado, United States", "locations" : [ "Denver", "Colorado", "United States", "San Francisco", "California", "United States" ], "timestamp" : "2026-06-16T09:10:23.305", "fingerprint" : "05e9f2e43008d4cd02b8ce4f9552cb3761b3e8b442d318daed107b2133a5aaa4", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.klaviyo.com/careers/jobs?gh_jid=7773398003", "externalId" : "7773398003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" } ], "locationText" : "Denver, Colorado, United States", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AI, Data models, Email, SMS", "professionalSkills" : [ "Project ownership", "Consultative engagement", "Solution design", "Technical depth", "Executive presence" ], "hardSkillsList" : [ "Martech expertise", "Technical implementation", "Solution tradeoffs" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Martech expertise", "level" : "intermediate" }, { "name" : "Technical implementation", "level" : "intermediate" }, { "name" : "Solution tradeoffs", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Solutions Architecture, Technical leadership, Customer engagements", "majorSkillsList" : [ "Solutions Architecture", "Technical leadership", "Customer engagements" ], "coreResponsibilities" : "Shape strategic engagements, Scope strategic engagements, Define Statements of Work, Lead consultative conversations, Clarify business objectives, Identify risks, Translate outcomes, Lead technical engagements, Build stakeholder relationships, Communicate effectively, Anticipate risks, Build mitigation strategies, Adjust plans, Act as strategic advisor, Act as subject-matter expert, Become deep expert, Translate business goals, Leverage platform capabilities, Educate internal teams, Enable customer stakeholders, Approach engagements analytically, Solve for customer, Identify patterns, Codify repeatable solutions, Feed insights, Contribute to initiatives, Improve processes, Maintain operational hygiene, Update tools and systems, Transform workflows, Build smarter systems, Demonstrate executive presence, Articulate solution tradeoffs, Secure buy-in, Provide informal coaching, Mentor peers, Share best practices, Support skill development, Serve as technical advisor, Design technical solutions, Align with objectives, Take ownership, Ensure high-quality outcomes, Design tailored solutions, Prototype scalable solutions, Quantify business cases, Communicate business cases, Inform roadmap discussions, Act with urgency, Act with precision, Troubleshoot technical issues, Ensure best-in-class support", "teamCollaboration" : "Partnership with Sales; Customer Success teams; Partner teams; Internal stakeholders; Customer teams; Internal teams", "projectManagementSkills" : [ "Project leadership", "Delivery leadership" ], "domainKnowledge" : "Klaviyo platform; Martech ecosystem; Messaging channels; CDP use cases; Cloud-native architecture; AI fluency; Responsible AI use", "domainList" : [ "klaviyo-platform", "martech-ecosystem", "messaging-channels", "cdp-use-cases", "cloud-native-architecture", "ai-fluency", "responsible-ai-use" ], "domainSpecificKnowledge" : [ "Klaviyo platform", "Martech ecosystem", "Messaging channels", "CDP use cases", "Cloud-native architecture", "AI fluency", "Responsible AI use" ], "communicationSkills" : "Executive level influence", "innovationCreativity" : "Build smarter systems", "problemSolvingSkills" : "Troubleshoot complex technical issues", "outcomesObjectives" : "Deliver measurable outcomes; Drive successful implementation; Achieve long-term adoption; Deliver on time; Deliver on budget; Meet agreed outcomes", "qualificationsBasic" : "4+ years in SaaS", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Professional Services team members are critical to our customers’ success. They combine enterprise-grade project ownership, deep Klaviyo and martech expertise, and consultative engagement skills to deliver high-impact implementations and strategic technical solutions for complex customers. They lead scoped, post-sales engagements, shaping how work is delivered and scaled. In this role, you will: Own strategic customer engagements end-to-end, from shaping delivery in partnership with Sales to driving successful implementation and long-term adoption alongside Customer Success and Partner teams. Operate as a senior individual contributor who is trusted by customers and internal stakeholders to lead through complexity, influence at the executive level, and consistently deliver measurable outcomes for enterprise accounts. Combine strong delivery/project leadership with technical depth and solution design. How You’ll Make a Difference Core Responsibilities Shape and scope strategic engagements Assist in defining Statements of Work (SOWs) that clearly articulate scope, deliverables, timelines, dependencies, and success metrics for complex technical engagements, ensuring alignment between customer goals and Klaviyo delivery capabilities. Lead consultative conversations with customers to clarify business objectives, identify risks, and translate desired outcomes into actionable technical implementation plans. Lead strategic technical engagements Serve as the owner for key technical phases of the customer journey, ensuring projects are delivered on time, on budget, and in line with agreed outcomes. Build strong stakeholder relationships and communicate effectively with internal and external stakeholders to maintain visibility, accountability, and momentum toward customer goals. Anticipate risks, build mitigation strategies, and adjust plans to keep enterprise projects on track. Act as a strategic advisor and subject-matter expert Become a deep expert in the Klaviyo platform and surrounding martech ecosystem, from data models and integrations to messaging channels (Email, SMS) and CDP use cases. Translate customer business goals into technical and operational solutions that leverage platform capabilities and best practices. Educate and enable internal teams and customer stakeholders, becoming the go-to resource for complex questions, best practices, and solution tradeoffs. Drive repeatable, scalable solutions and continuous improvement Approach engagements with a highly analytical mindset - solving for the specific customer first, then identifying patterns and codifying repeatable solutions or feeding insights to internal product and engineering teams. Contribute to internal initiatives and process improvements that elevate overall Professional Services delivery quality and consistency. Maintain excellent operational hygiene by regularly updating tools and systems (e.g., project status, risks, timesheets) without management reminders. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Lead through influence and mentorship Demonstrate executive presence and the ability to articulate solution tradeoffs, securing buy-in from technical and non-technical stakeholders across all organizational levels. Provide informal coaching and mentorship to peers, sharing best practices and supporting skill development across the team. Technical Solution Leadership Serve as an ongoing technical advisor for enterprise customers, translating business goals into robust technical designs that align with objectives and industry best practices. Take full ownership of technical deliverables and their project milestones, collaborating with customer teams and internal teams to ensure high-quality outcomes. Use your technical expertise to design and prototype tailored and scalable solutions for internal and external projects. Quantify and communicate business cases for product enhancements, using evidence from customer usage to inform roadmap discussions for enterprise needs. Act with urgency and precision to troubleshoot complex technical issues, ensuring customers receive best-in-class support during critical moments. Who You Are Experience 4+ years in SaaS Professional Services, implementation, solution consulting, or similar customer-facing technical roles, with a track record of leading enterprise-level projects or solutioning. Proven success working with multiple stakeholders across diverse teams and departments in complex, often global, environments. Consultative able to guide customers toward best-practice architectures. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Leadership & Collaboration Demonstrated executive presence and ability to engage, influence, and align C-level and senior stakeholders. Excellent communicator across written, verbal, and virtual channels, able to convey and translate technical and marketing concepts to a range of audiences (project managers, marketers, developers, executives). A strong collaborator with a positive attitude, curiosity, and eagerness to learn, who thrives in a rapidly changing environment. Experience acting as a technical advisor or architect for complex implementations, especially in martech, CDP, or B2C CRM contexts. Working Style Proactive, resourceful problem-solver who takes ownership and drives solutions forward autonomously. Consistently maintains operational rigor (status updates, risks, time tracking) without management reminders. Interested in mentoring others and contributing to team-level execution and enablement beyond individual delivery. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U. S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $112,000—$168,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).", "summaryDescription" : "Senior Solutions Architect at Klaviyo. Skills: Solutions Architecture, Technical leadership, Customer engagements. Shape strategic engagements. Scope strategic engagements", "postedDate" : "2026-06-16T01:15:46.943", "createdAt" : "2026-06-16T01:15:46.943", "lastUpdated" : "2026-06-16T09:10:23.305", "ingestTimestamp" : "2026-06-16T01:15:46.943", "mongoId" : "6a306f0df292fd229cfe4660", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 215000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Martech expertise", "Technical implementation", "Solution tradeoffs", "Leadership", "Mentoring", "Solutions Architecture", "Technical leadership", "Customer engagements", "Project ownership", "Consultative engagement", "Solution design", "Technical depth", "Executive presence", "Project leadership", "Delivery leadership", "Klaviyo platform", "Martech ecosystem", "Messaging channels", "CDP use cases", "Cloud-native architecture", "AI fluency", "Responsible AI use" ], "skillCount" : 22, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 805.25903, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306f0df292fd229cfe4663", "title" : "Senior Solutions Architect", "company" : "Klaviyo", "industry" : "SaaS", "salary" : { "min" : 165000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Senior Solutions Architect in Denver, CO, adjusted for SaaS industry and company size." }, "location" : "Denver, Colorado, United States", "locations" : [ "Denver", "Colorado", "United States", "San Francisco", "California", "United States" ], "timestamp" : "2026-06-16T13:15:02.132", "fingerprint" : "4906ea5004d7c99a6f47cc04d2e260f7d1676a30f426bf218c2c1a8d066d79c2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.klaviyo.com/careers/jobs?gh_jid=7773417003", "externalId" : "7773417003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" } ], "locationText" : "Denver, Colorado, United States", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AI, Data models, Email, SMS", "professionalSkills" : [ "Project ownership", "Consultative engagement", "Solution design", "Technical depth", "Executive presence" ], "hardSkillsList" : [ "Martech expertise", "Technical implementation", "Solution tradeoffs" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Martech expertise", "level" : "intermediate" }, { "name" : "Technical implementation", "level" : "intermediate" }, { "name" : "Solution tradeoffs", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Solutions Architecture, Technical leadership, Customer engagements", "majorSkillsList" : [ "Solutions Architecture", "Technical leadership", "Customer engagements" ], "coreResponsibilities" : "Shape strategic engagements, Scope strategic engagements, Define Statements of Work, Lead consultative conversations, Clarify business objectives, Identify risks, Translate outcomes, Lead technical engagements, Build stakeholder relationships, Communicate effectively, Anticipate risks, Build mitigation strategies, Adjust plans, Act as strategic advisor, Act as subject-matter expert, Become expert in Klaviyo platform, Become expert in martech ecosystem, Translate business goals, Leverage platform capabilities, Leverage best practices, Educate internal teams, Educate customer stakeholders, Approach engagements analytically, Solve for customer, Identify patterns, Codify repeatable solutions, Feed insights to product teams, Feed insights to engineering teams, Contribute to internal initiatives, Contribute to process improvements, Maintain operational hygiene, Update tools and systems, Transform workflows, Build smarter systems, Build smarter ways of working, Demonstrate executive presence, Articulate solution tradeoffs, Secure buy-in, Provide informal coaching, Provide mentorship, Share best practices, Support skill development, Serve as technical advisor, Design technical solutions, Align solutions with objectives, Align solutions with best practices, Take ownership of technical deliverables, Take ownership of project milestones, Collaborate with customer teams, Collaborate with internal teams, Design tailored solutions, Prototype scalable solutions, Quantify business cases, Communicate business cases, Inform roadmap discussions, Act with urgency, Act with precision, Troubleshoot technical issues", "teamCollaboration" : "Partnership with Sales; Customer Success teams; Partner teams; Internal stakeholders; Customer teams; Internal teams", "projectManagementSkills" : [ "Project ownership", "Delivery leadership" ], "domainKnowledge" : "Martech ecosystem; Messaging channels; CDP use cases; Cloud-native architecture", "domainList" : [ "martech-ecosystem", "messaging-channels", "cdp-use-cases", "cloud-native-architecture" ], "domainSpecificKnowledge" : [ "Martech ecosystem", "Messaging channels", "CDP use cases", "Cloud-native architecture" ], "communicationSkills" : "Executive level influence; Technical communication", "innovationCreativity" : "Build smarter systems; Build smarter ways of working", "problemSolvingSkills" : "Troubleshoot complex technical issues", "outcomesObjectives" : "Deliver high-impact implementations; Deliver strategic technical solutions; Drive successful implementation; Drive long-term adoption; Deliver measurable outcomes", "qualificationsBasic" : "4+ years in SaaS", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Professional Services team members are critical to our customers’ success. They combine enterprise-grade project ownership, deep Klaviyo and martech expertise, and consultative engagement skills to deliver high-impact implementations and strategic technical solutions for complex customers. They lead scoped, post-sales engagements, shaping how work is delivered and scaled. In this role, you will: Own strategic customer engagements end-to-end, from shaping delivery in partnership with Sales to driving successful implementation and long-term adoption alongside Customer Success and Partner teams. Operate as a senior individual contributor who is trusted by customers and internal stakeholders to lead through complexity, influence at the executive level, and consistently deliver measurable outcomes for enterprise accounts. Combine strong delivery/project leadership with technical depth and solution design. How You’ll Make a Difference Core Responsibilities Shape and scope strategic engagements Assist in defining Statements of Work (SOWs) that clearly articulate scope, deliverables, timelines, dependencies, and success metrics for complex technical engagements, ensuring alignment between customer goals and Klaviyo delivery capabilities. Lead consultative conversations with customers to clarify business objectives, identify risks, and translate desired outcomes into actionable technical implementation plans. Lead strategic technical engagements Serve as the owner for key technical phases of the customer journey, ensuring projects are delivered on time, on budget, and in line with agreed outcomes. Build strong stakeholder relationships and communicate effectively with internal and external stakeholders to maintain visibility, accountability, and momentum toward customer goals. Anticipate risks, build mitigation strategies, and adjust plans to keep enterprise projects on track. Act as a strategic advisor and subject-matter expert Become a deep expert in the Klaviyo platform and surrounding martech ecosystem, from data models and integrations to messaging channels (Email, SMS) and CDP use cases. Translate customer business goals into technical and operational solutions that leverage platform capabilities and best practices. Educate and enable internal teams and customer stakeholders, becoming the go-to resource for complex questions, best practices, and solution tradeoffs. Drive repeatable, scalable solutions and continuous improvement Approach engagements with a highly analytical mindset - solving for the specific customer first, then identifying patterns and codifying repeatable solutions or feeding insights to internal product and engineering teams. Contribute to internal initiatives and process improvements that elevate overall Professional Services delivery quality and consistency. Maintain excellent operational hygiene by regularly updating tools and systems (e.g., project status, risks, timesheets) without management reminders. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Lead through influence and mentorship Demonstrate executive presence and the ability to articulate solution tradeoffs, securing buy-in from technical and non-technical stakeholders across all organizational levels. Provide informal coaching and mentorship to peers, sharing best practices and supporting skill development across the team. Technical Solution Leadership Serve as an ongoing technical advisor for enterprise customers, translating business goals into robust technical designs that align with objectives and industry best practices. Take full ownership of technical deliverables and their project milestones, collaborating with customer teams and internal teams to ensure high-quality outcomes. Use your technical expertise to design and prototype tailored and scalable solutions for internal and external projects. Quantify and communicate business cases for product enhancements, using evidence from customer usage to inform roadmap discussions for enterprise needs. Act with urgency and precision to troubleshoot complex technical issues, ensuring customers receive best-in-class support during critical moments. Who You Are Experience 4+ years in SaaS Professional Services, implementation, solution consulting, or similar customer-facing technical roles, with a track record of leading enterprise-level projects or solutioning. Proven success working with multiple stakeholders across diverse teams and departments in complex, often global, environments. Consultative able to guide customers toward best-practice architectures. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Leadership & Collaboration Demonstrated executive presence and ability to engage, influence, and align C-level and senior stakeholders. Excellent communicator across written, verbal, and virtual channels, able to convey and translate technical and marketing concepts to a range of audiences (project managers, marketers, developers, executives). A strong collaborator with a positive attitude, curiosity, and eagerness to learn, who thrives in a rapidly changing environment. Experience acting as a technical advisor or architect for complex implementations, especially in martech, CDP, or B2C CRM contexts. Working Style Proactive, resourceful problem-solver who takes ownership and drives solutions forward autonomously. Consistently maintains operational rigor (status updates, risks, time tracking) without management reminders. Interested in mentoring others and contributing to team-level execution and enablement beyond individual delivery. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U. S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $112,000—$168,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).", "summaryDescription" : "Senior Solutions Architect at Klaviyo. Skills: Solutions Architecture, Technical leadership, Customer engagements. Shape strategic engagements. Scope strategic engagements", "postedDate" : "2026-06-16T01:15:45.618", "createdAt" : "2026-06-16T01:15:45.618", "lastUpdated" : "2026-06-16T13:15:02.132", "ingestTimestamp" : "2026-06-16T01:15:45.618", "mongoId" : "6a306f0df292fd229cfe4663", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 165000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Martech expertise", "Technical implementation", "Solution tradeoffs", "Leadership", "Mentoring", "Solutions Architecture", "Technical leadership", "Customer engagements", "Project ownership", "Consultative engagement", "Solution design", "Technical depth", "Executive presence", "Delivery leadership", "Martech ecosystem", "Messaging channels", "CDP use cases", "Cloud-native architecture" ], "skillCount" : 18, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 805.25793, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305714f292fd229cf3398c", "title" : "Customer Marketing Manager", "company" : "OLIVER", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Customer Marketing Manager in London, UK, adjusted for manager seniority and the marketing industry." }, "location" : "Pipeline", "locations" : [ "Pipeline" ], "timestamp" : "2026-06-16T08:20:40.359", "fingerprint" : "e1a2f1ad1d547753069db482203e610ea9cc657bf8f3bd706ecac949e1041e1e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/oliver/jobs/8007333", "externalId" : "8007333", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "majorSkills" : "Brand strategy, Customer acquisition, Campaign management, Growth metrics", "majorSkillsList" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics" ], "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Customer Marketing Manager Location: London, United Kingdom About the role: The Customer Marketing Manager is a junior manager responsible for OLIVER's client loyalty, advocacy, and retention marketing programmes. You'll develop client journey frameworks, run the referral and testimonial programme, identify and activate case study opportunities, plan client events and experiences, produce client communications, and support upsell and cross-sell activity through CRM-triggered campaigns and client-team enablement. You'll work closely with the ABM Lead on account expansion opportunities — providing the client engagement infrastructure and advocacy assets that support ABM account planning and commercial growth. You'll also collaborate with the Awards Lead on case study identification and co-publishing, the PR Lead on advocacy and testimonial content, the Demand Generation Lead on CRM triggers and nurture, and the Content & Campaigns Lead on client communications and content. This is a broad, hands-on role. You'll be building programmes, writing content, managing relationships, and coordinating across multiple internal teams — developing your marketing management skills across a genuinely varied remit What you will be doing: Loyalty & Retention Develop and manage OLIVER's client journey mapping — understanding the key moments in a client relationship where engagement, recognition, and proactive communication make the biggest difference to loyalty and retention. Build and run a structured client engagement programme: identifying at-risk accounts, recognising milestone moments, and ensuring clients feel consistently valued throughout their relationship with OLIVER. Work with account directors and managing partners to maintain a clear view of client health across the portfolio — providing marketing support that helps strengthen relationships before issues arise. Track retention metrics and client engagement signals, feeding insight back to the ABM Lead and Global Head of Marketing. Advocacy & Referral Programme Own OLIVER's client advocacy programme — identifying satisfied clients who are well-placed to become active advocates and developing a structured approach to referral, testimonial, and peer recommendation. Build and maintain a testimonial bank: coordinating with account teams to gather client quotes, video testimonials, and endorsements — managing approvals, organising assets, and keeping the library current and commercially useful. Lead OLIVER's NPS programme: managing survey design and distribution, analysing results, synthesising insight, and presenting findings to the Global Head of Marketing and senior leadership with clear recommendations for improvement. Develop the referral programme: working with the ABM Lead and commercial leadership to build a structured approach to client-led introductions and recommendations. Case Study Activation Work alongside account directors and the Awards Lead to identify client work that is suitable for public case study development — building a live pipeline of potential case studies across OLIVER's studio portfolio. Lead the client approval and co-publishing process for customer marketing case studies — managing client relationships through account teams to secure permissions, results data, and sign-off in a timely and sensitive way. Develop short-form case study content for client-facing use: credentials decks, website proof points, and sales enablement materials — working with the Brand Lead and Content & Campaigns Lead to ensure quality and consistency. Coordinate case study amplification with the Content & Campaigns Lead and PR Manager — ensuring approved case studies reach the right audiences through the right channels. Client Events & Experiences Plan and coordinate client events and experiences that deepen relationships, build advocacy, and create commercial opportunities — including roundtables, client entertainment, and speaker participation programmes. Work with the Content & Campaigns Lead and Regional Field Marketing Executives on event strategy and production, contributing client engagement objectives and audience management. Develop speaker pitches for OLIVER clients — identifying opportunities for clients to participate in OLIVER-hosted or industry events in ways that strengthen the relationship and generate mutual value. Manage attendee coordination, client communications, and post-event follow-up — ensuring every client event leaves a positive impression and a clear next step. Client Communications Develop and manage OLIVER's client communications programme — including client newsletters, brand and product updates, and content designed to keep clients engaged, informed, and connected to OLIVER's thinking. Work with the Content & Campaigns Lead to adapt global content for client audiences — identifying the most relevant thought leadership, campaign insights, and capability updates for different client segments. Ensure client communications are well-written, on-brand, timely, and genuinely useful — not a broadcast, but a conversation. Track client communication engagement and use performance data to continuously improve relevance, format, and frequency. Upsell & Cross-Sell Support Work with the Demand Generation Lead to develop CRM-triggered campaigns that identify and act on expansion signals within existing client accounts — flagging commercial opportunities to the ABM Lead and account teams. Build and maintain client-team enablement materials that help account directors and managing partners identify and progress upsell and cross-sell conversations — one-pagers, expansion playbooks, and conversation guides. Maintain a clear view of OLIVER's service and capability offering across different client segments — ensuring account teams have the knowledge and materials to identify the right expansion opportunities with the right clients at the right time. Track expansion pipeline and report on customer marketing's contribution to account growth alongside the ABM Lead. Stakeholder Collaboration Build trusted working relationships with account directors and managing partners — becoming a reliable, proactive partner for client engagement and advocacy activity across OLIVER's studios. Collaborate closely with the ABM Lead on account expansion strategy — contributing client engagement data, advocacy assets, and relationship intelligence to ABM account planning. Work with the Awards Lead on case study identification and co-publishing, the PR Lead on advocacy content and testimonial amplification, the Demand Generation Lead on CRM triggers and nurture, and the Content & Campaigns Lead on client communications and content. Contribute to senior marketing reporting — providing clear updates on advocacy pipeline, NPS performance, referral activity, and case study status. Budget Support Track and manage customer marketing spend — events, NPS tooling, advocacy programme costs, and client communication platforms — raising purchase orders and maintaining accurate spend records. Report on budget usage to the Global Head of Marketing, flagging risks or variances early. Develop awareness of how customer marketing investment connects to retention, expansion, and referral outcomes. What you need to be great in this role: Some experience in customer marketing, client engagement, or account marketing — whether in an agency, professional services, or B2B environment. A genuine interest in client relationships and customer experience — curious about what clients think, motivated to improve how they're engaged, and energised by turning satisfied clients into active advocates. Experience developing or contributing to loyalty, retention, or advocacy programmes — understanding the mechanics of client journey mapping, referral development, and NPS measurement. Comfortable working with account-facing teams — building relationships with account directors and managing partners and navigating the sensitivities of client-facing work. Strong writing skills: able to produce client communications, case study content, and advocacy materials that are clear, well-structured, and genuinely engaging. Experience developing or contributing to client newsletters, email communications, or content programmes for existing customer audiences. An eye for detail and quality: you care about accuracy, tone, and consistency — and you understand that client-facing content reflects directly on OLIVER's reputation. Some experience supporting client events, roundtables, or relationship-building experiences — through work, study, or voluntary activity. Warm, professional, and confident in client-facing situations — able to represent OLIVER well with senior stakeholders even at a junior level. Organised and reliable: able to manage event logistics, coordinate multiple stakeholders, and keep things on track without losing attention to detail. Familiarity with CRM platforms and an understanding of how data and engagement signals can inform client marketing decisions. Growing commercial instinct: you understand that customer marketing exists to retain and grow revenue, and you want to develop your ability to demonstrate and track that connection clearly. Comfortable working with NPS data, engagement metrics, and basic performance reporting — and using insight to improve programmes over time. A proactive, organised team player: takes briefs well, communicates progress clearly, and follows through on commitments reliably. Comfortable working across multiple internal teams — balancing priorities and managing relationships with account directors, studio leads, and global marketing colleagues simultaneously. Eager to learn and develop: you're early in your marketing management career and you want to grow your skills across client engagement, advocacy, and commercial marketing — this role offers that breadth. Client-obsessed: you believe that the best marketing a business can do is deliver an exceptional client experience and then help those clients tell the story. Basic proficiency with Gen AI tools relevant to client communications and content — comfortable using them to support drafting, research, personalisation, and programme planning. Curiosity about how AI can improve the quality and relevance of client engagement and communications. Willingness to develop prompting skills and build AI-assisted workflows with support from the team. An agentic mindset: able to break down complex client engagement challenges into clear, manageable programmes and work through them methodically — even when operating with a degree of independence. Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning. Req ID: 17934 #LI-JS1 #LI-Hybrid #LI-director Our values shape everything we do: Be Ambitious to succeed  Be Imaginative to push the boundaries of what’s possible  Be Inspirational to do groundbreaking work  Be always learning and listening to understand  Be Results-focused  to exceed expectations  Be actively pro-inclusive and anti-racist across our community, clients and creations  OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.", "summaryDescription" : "Customer Marketing Manager at OLIVER. Skills: Brand strategy, Customer acquisition, Campaign management, Growth metrics", "postedDate" : "2026-06-15T23:17:33.047", "createdAt" : "2026-06-15T23:17:33.047", "lastUpdated" : "2026-06-16T08:20:40.359", "ingestTimestamp" : "2026-06-15T23:17:33.047", "mongoId" : "6a305714f292fd229cf3398c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics" ], "skillCount" : 4, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 804.4807, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "68e0a7e2ce260f92cbf8e962", "title" : "Customer Solutions Manager (ISVs)", "company" : "Amazon Web Services Canada, Inc.", "industry" : "Project/Program/Product Management--Technical, Tech, Customer Solutions Mgr, Cloud Computing", "salary" : { "min" : 155000.0, "max" : 225000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Customer Solutions Manager in Toronto, Canada, adjusted for AWS's size and the technology industry." }, "location" : "Toronto, Ontario, CAN", "locations" : [ "Toronto, Ontario, CAN" ], "certifications" : [ "AWS certification" ], "timestamp" : "2026-06-15T04:43:47.671", "fingerprint" : "541dce40f80b29c678c34c874fa30eb4c4657029ddb1da0595c382c240720f36", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3100878/apply", "externalId" : "94f4db09-a010-4479-b9a8-b3d395333209", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceLevel" : "Manager", "technicalSkills" : "AWS", "professionalSkills" : [ "Business case development", "Customer benefits realization", "Program completion", "Cloud transformations", "Cloud adoption", "Roadmap alignment", "Business outcome alignment" ], "hardSkillsList" : [ "Technical program management", "Change management" ], "softSkillsList" : [ "Leadership", "Negotiation" ], "hardSkills" : [ { "name" : "Technical program management", "level" : "intermediate" }, { "name" : "Change management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Negotiation" } ], "majorSkills" : "Customer Success, Cloud Adoption, Technical Programs", "majorSkillsList" : [ "Customer Success", "Cloud Adoption", "Technical Programs" ], "coreResponsibilities" : "Guide AWS customers, Ensure AWS teams work together, Deliver outcomes for customer, Interface with customer and AWS leadership, Drive collaboration between account groups, Plan major customer workload migrations, Support customer innovation objectives, Translate strategic initiatives into actions, Manage reporting functions, Track functions, Execute education plans, Align roadmap to business outcomes, Support Executive Briefing Sessions, Support go-live events, Support transitions, Solve customer challenges, Provide input on pre-sales approaches, Provide input on post-sales approaches, Impact customer adoption, Impact customer commitments, Close opportunities, Deliver complex technical projects, Deliver migration initiatives, Conduct deep discovery, Design efficient adoption plans, Identify acceleration gaps, Solve complex customer business problems, Implement change management approaches, Define change management approaches, Drive successful cloud journeys, Work cross-functionally with AWS service teams, Address critical customer requirements, Mitigate adoption risks, Track realization of customer business cases, Share best practices, Share thought leadership", "teamCollaboration" : "AWS teams; Customer leadership; AWS leadership; Sales teams; Support teams; Solutions Architecture teams; Professional Services teams; Product teams; Engineering teams; Customer teams; AWS service teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Enterprise cloud; Cloud computing; AWS services", "domainList" : [ "enterprise-cloud", "cloud-computing", "aws-services" ], "domainSpecificKnowledge" : [ "Enterprise cloud", "Cloud computing", "AWS services" ], "communicationSkills" : "Executive communication; Project team communication", "continuousLearning" : "Mentorship; Career growth resources", "innovationCreativity" : "Think big; Invent; New ideas", "problemSolvingSkills" : "Problem solving", "outcomesObjectives" : "Realizing customer benefits; Successful program completion; Impact customer adoption; Impact customer commitments; Closing opportunities; Timely impact on customer outcomes; Cost reductions; Accelerated launches; Improved efficiencies; Solve complex customer business problems; Drive successful cloud journeys; Address critical customer requirements; Mitigate adoption risks; Track realization of customer business cases", "qualificationsBasic" : "5+ years leading large-scale programs, 5+ years enterprise IT experience, Bachelor's degree in Science, Technology, Engineering, Math, Customer stakeholder engagement with Director and above", "qualificationsPreferred" : "AWS or other cloud certification, Knowledge of software development lifecycle, Experience coordinating between project teams and customers", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping guide AWS customers along their multi-year journey to the cloud. In this new, highly visible, role you will be ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer. You will be a critical partner to our customers, leveraging your experience with large scale cloud transformations and helping shepherd them through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey. You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting major customer workload migrations and innovation objectives. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. You will manage cadence by leading the reporting and tracking functions along the way. The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the CSM that are critical to the success of our customer’s cloud journey. You are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/ Amazon to our customers, you will proactively help solve the customer’s challenges through new ideas, tools and mechanisms. Successful candidates will have a strong technical background, be detail driven, have excellent problem solving abilities, and be exemplary communicators both at the executive and project team level. You will be a peer leader, have the ability to gain stakeholder buy-in, negotiate and lead virtual teams. Your enterprise cloud experience and operational excellence will influence the team’s decisions, provide insight, and help drive secure and robust solutions. You will evangelize AWS services and influence customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also be obsessed with contributing to the day-to-day management of the customers successful migration to AWS. Key job responsibilities * Provide input on pre- and post-sales approaches to impact customer adoption and commitments, as well as closing opportunities * Deliver complex technical projects and migration initiatives that have a significant, timely impact on customer outcomes (e.g., cost reductions, accelerated launches, improved efficiencies) * Conduct deep discovery to design efficient adoption plans, identify acceleration gaps, and solve complex customer business problems * Implement and define effective change management approaches to drive successful cloud journeys * Work cross-functionally with AWS service teams to address critical customer requirements * Proactively mitigate adoption risks and track realization of customer business cases * Share best practices and thought leadership in public forums to advance the cloud ecosystem About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Global Sales AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Basic Qualifications: - 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 5+ years of work in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs experience - Bachelor's degree in Science, Technology, Engineering, Math, or a related field - Experience working in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs - Customer stakeholder engagement with Director and above Preferred Qualifications: - AWS or other cloud certification - Knowledge of the software development/engineering lifecycle from conception to delivery or IT lifecycle - Experience coordinating between project teams and customers to meet unique customer requirements Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Customer Solutions Manager (ISVs) at Amazon Web Services Canada, Inc.. Skills: Customer Success, Cloud Adoption, Technical Programs. Guide AWS customers. Ensure AWS teams work together", "postedDate" : "2026-06-13T11:29:16.284", "createdAt" : "2026-06-13T11:29:16.284", "lastUpdated" : "2026-06-15T04:43:47.671", "ingestTimestamp" : "2026-06-13T11:29:16.284", "mongoId" : "68e0a7e2ce260f92cbf8e962", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3100878/apply", "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Technical program management", "Change management", "Leadership", "Negotiation", "Customer Success", "Cloud Adoption", "Technical Programs", "Business case development", "Customer benefits realization", "Program completion", "Cloud transformations", "Cloud adoption", "Roadmap alignment", "Business outcome alignment", "Program management", "Enterprise cloud", "Cloud computing", "AWS services", "AWS certification" ], "skillCount" : 19, "jobCategory" : "project-management", "dataQualityScore" : 1.0, "_score" : 801.09357, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2c6b1474d8ee00a091017c", "title" : "Senior Client Solutions Manager, Brands & Agencies", "company" : "Verve", "industry" : "Media", "salary" : { "min" : 85000.0, "max" : 100000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-15T05:01:32.442", "fingerprint" : "9fc9de3064d0a1397e0ea4e4a493aae380b999ed1b37f860e6410275d12251dc", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/verve/jobs/8492778002", "externalId" : "8492778002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Programmatic advertising, Digital media, Ad tech", "professionalSkills" : [ "Client relationship management", "Campaign strategy", "Revenue growth", "Client communication", "Programmatic execution", "Digital media strategy" ], "hardSkillsList" : [ "Excel", "PowerPoint" ], "hardSkills" : [ { "name" : "Excel", "level" : "intermediate" }, { "name" : "PowerPoint", "level" : "intermediate" } ], "majorSkills" : "Client solutions, Ad campaign management, Revenue generation", "majorSkillsList" : [ "Client solutions", "Ad campaign management", "Revenue generation" ], "coreResponsibilities" : "Serve as primary client contact, Build client relationships, Ensure exceptional service, Translate client goals into campaign strategies, Execute programmatic and digital media campaigns, Identify upsell opportunities, Maintain alignment on client needs, Provide clients with clear updates, Update on pacing and performance, Update on optimizations, Maximize ROI, Act as bridge between teams, Ensure smooth communication, Maintain deep client knowledge, Maintain campaign performance knowledge", "teamCollaboration" : "Partner with Campaign Managers; Partner with Ad Operations; Collaborate with Sales; Align with stakeholders", "domainKnowledge" : "Digital media; Programmatic advertising; Ad tech; On-site search intent; Omnichannel inventory", "domainList" : [ "digital-media", "programmatic-advertising", "ad-tech", "on-site-search-intent", "omnichannel-inventory" ], "domainSpecificKnowledge" : [ "Digital media", "Programmatic advertising", "Ad tech", "On-site search intent", "Omnichannel inventory" ], "toolProficiency" : [ "The Trade Desk", "Xandr", "Meta", "Google Analytics", "IAS", "DoubleClick", "Salesforce" ], "communicationSkills" : "Client updates; Performance updates", "continuousLearning" : "Professional development", "outcomesObjectives" : "Drive revenue growth; Maximize ROI", "qualificationsBasic" : "4+ years of experience in digital media, ad tech, or programmatic advertising", "qualificationsPreferred" : "SQL knowledge is a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who We Are Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Learn more at verve.com. Verve For Advertisers is a technology company that empowers brands and agencies to connect moments of discovery and drive measurable outcomes across screens. As part of Verve, we've unified the company's demand-side offering, bringing together the largest on-site search intent dataset outside of walled gardens, direct SDK integrations with top apps, alongside data partnerships with 3M+ websites and LLMs. Our technology captures both what consumers do and why they do it, delivering high-fidelity audiences, insights, and activation across premium omnichannel inventory. We’re seeking a Senior Client Solutions Manager with a strong understanding of digital media and programmatic advertising to serve as the primary client contact for key brand, agency, and publisher accounts. You’ll ensure ad campaigns run seamlessly while driving satisfaction, retention, and growth. This is a great opportunity for someone who excels at building relationships, translating client goals into campaign strategy, and driving revenue growth through exceptional communication and collaboration. Responsibilities include Serve as the primary client contact, building strong relationships and ensuring exceptional service throughout the campaign lifecycle. Partner with Campaign Managers and Ad Operations to translate client goals into effective programmatic and digital media campaigns strategies and flawless execution. Collaborate with Sales to identify upsell opportunities and maintain alignment on client needs and revenue growth. Provide clients with clear, actionable updates on pacing, performance, and optimizations to maximize ROI in a strategic, easy-to-digest format. Act as the bridge between clients, operations, and sales teams, ensuring smooth communication and alignment across all stakeholders. Maintain deep knowledge of client history and campaign performance to strengthen partnerships. Here are a few indicators that you're the right person 4+ years of experience in digital media, ad tech, or programmatic advertising. Familiarity with DSPs (The Trade Desk, Xandr, Meta) and analytics platforms (Google Analytics, IAS, DoubleClick). Skilled in Excel, PowerPoint, and Google Suite; SQL knowledge is a plus. Experience with CRM tools, such as Salesforce, to manage client accounts effectively. Highly organized, detail-oriented, and able to juggle multiple accounts and deadlines. Excellent written and verbal communication skills, with the ability to handle client interactions with professionalism and ease, manage programs effectively, and deliver clear performance updates. Strong collaboration skills, partnering seamlessly with Campaign Managers, Ad Operations, and Sales. Naturally curious, with a desire to understand advertising technology and continually improve client outcomes. Some company benefits include Health, dental, and vision insurance, plus mental health resources 401(k) match and generous PTO Hybrid work environment (NYC office) Free lunch for onsite team members in NYC Volunteer Opportunities Opportunities for professional development in a high-growth ad tech company Greater NY-area Residents: We currently have a hybrid remote work policy. All Verve For Advertisers employees living within a 90-minute (one way) commute of our NYC office are expected to be in the office three days per week. We’re open to allowing the right person to learn our industry on the job. We welcome diversity and non-traditional paths into all of our roles. We believe in hiring the right person as opposed to the right combination of keywords. Communications regarding your application will only come from @jungroup.com or @verve.com email addresses. Salary Range $85,000—$100,000 USD Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Verve processes your personal information and how you can exercise your rights. If you are located in the EU or UK visit our privacy policy to understand how Verve processes your personal information and how you can exercise your rights.", "summaryDescription" : "Senior Client Solutions Manager, Brands & Agencies at Verve. Skills: Client solutions, Ad campaign management, Revenue generation. Serve as primary client contact. 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Diverse teams; Across locations", "domainKnowledge" : "High performance computing (HPC); CFD; FEA; Molecular Dynamics; Weather Forecasting; Computational Chemistry; Reservoir Simulation; Media Rendering; Machine Learning; Financial modeling; Aerospace; Automotive; Life sciences; Oil & gas; Semiconductor; EDA", "domainList" : [ "high-performance-computing-hpc", "cfd", "fea", "molecular-dynamics", "weather-forecasting", "computational-chemistry", "reservoir-simulation", "media-rendering", "machine-learning", "financial-modeling", "aerospace", "automotive", "life-sciences", "oil-gas", "semiconductor", "eda" ], "domainSpecificKnowledge" : [ "High performance computing (HPC)", "CFD", "FEA", "Molecular Dynamics", "Weather Forecasting", "Computational Chemistry", "Reservoir Simulation", "Media Rendering", "Machine Learning", "Financial modeling", "Aerospace", "Automotive", "Life sciences", "Oil & gas", "Semiconductor", "EDA" ], "toolProficiency" : [ "ANSYS", "Siemens", "Dassault Systèmes", "COMSOL", "AVL", "Altair", "PTC", "Cadence", "Synopsys", "Autodesk", "OpenFOAM", "LAMMPS", "GROMACS", "NAMD" ], "communicationSkills" : "Present technical topics; Customer presentations; Webinar presentations", "problemSolvingSkills" : "Solving difficult problems", "specialRequirements" : "Periodic travel required, US Person", "outcomesObjectives" : "Accelerate HPC workloads; Migrate workflows to cloud faster; Create strategic visions 1-5 years", "qualificationsBasic" : "B. S. in engineering, computer science, math, physics or equivalent, At least 5 years of software, hardware, or cloud experience, Experience presenting highly technical topics, Must be a US Person", "qualificationsPreferred" : "M. S. preferred, 5 years of enterprise cloud, hardware, or software technical experience, Understanding of traditional enterprise sales processes, Experience with enterprise customers, Ability to manage multiple complex projects, Coordinate colleagues across diverse teams and locations, Demonstrate understanding of HPC, scheduler, IaaS, scripting languages", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Rescale Rescale is pioneering the future of engineering and scientific discovery. As the leader in digital engineering, we’re transforming how products are developed—through intelligent automation, applied AI, data management, and the integration of the world’s largest network of engineering and R&D applications. Joining Rescale means becoming part of a diverse, collaborative, and mission-driven team that’s unlocking faster innovation across industries like aerospace, energy, life sciences, and manufacturing. We’re solving complex challenges that traditional HPC can’t—and we’re seeking passionate, curious minds to help build the next wave of breakthroughs. We are looking to add a Senior Solutions Architect to our team in the US! As a Solutions Architect, you are responsible for leading and owning technical engagements with our customers. You work closely with prospects, customers, and internal teams in a consultative technical role to help customers accelerate their HPC workloads in the cloud with the Rescale platform. You will play a critical role in the success of Rescale and enjoy the opportunity for personal and career growth. Due to the nature of the industries we work with and customers involved in government-related projects that will be completed in this role, this role will require a US person. Responsibilities: - Lead in coordinating and executing all technical activities throughout the customer pre-sales engagement, such as customer meetings, presentations, demonstrations, and proof of concepts. Our most successful SA’s lead and complete 2-3 POC’s for strategic customers a quarter. - Work independently to analyze technical needs, requirements, the customer’s current infrastructure, operations, and workflows. Our SA’s point of contact is usually a literal rocket scientist, CFD or FEA engineer, or aerospace engineer, where you will learn their technical workflow and help migrate their workflows to the cloud and show them how Rescale can make them run faster. - Gain a deep knowledge of customer’s workflows and HPC environments to provide a tailored solution with unique value prop. Our customers sit in the most innovative technologies in the world, from genome sequencing to aeronautical design to crash testing and more. - Work with customers to define and execute customers’ digital transformation strategy to migrate workloads from on-prem to the cloud. Our SA’s create strategic visions that span from 1-5 years. - Articulate and present Rescale solutions at conferences, user groups, webinars, etc. Our SA’s attend and present at 2-3 regional and national conferences throughout the year. Key Qualifications: - B.S. in engineering, computer science, math, physics or equivalent, M.S. preferred. - Obsessed with providing the best experience and solutions to the customers. - Enjoy solving difficult problems and strive to find the best solutions. - At least 5 years of software, hardware, or cloud experience in a technical role. - Experience presenting highly technical topics in an easy-to-understand manner. - Periodic travel is required. - Due to export control-related projects, must be a US Person. Preferred Qualifications: - 5 years of enterprise cloud, hardware, or software technical experience. - Understanding of traditional enterprise sales processes. - General knowledge in at least one of the high performance computing (HPC) disciplines (such as CFD, FEA, Molecular Dynamics, Weather Forecasting, Computational Chemistry, Reservoir (Seismic) Simulation, Media Rendering, Machine Learning, Financial etc). - Experience with enterprise customers in one or more of the industry verticals we serve including aerospace, automotive, life sciences, oil & gas, semiconductor, or EDA. - Experience with at least one of HPC simulation software (such as packages from ANSYS, Siemens, Dassault Systèmes, COMSOL, AVL, Altair, PTC, Cadence, Synopsys, Autodesk, OpenFOAM, LAMMPS. GROMACS, NAMD, etc). - Ability to manage multiple projects which are complex in nature and coordinate colleagues across diverse teams and locations. - Demonstrate understanding of HPC, scheduler, IaaS, scripting languages and how these tools are used and deployed by customers. - Flexibility and dedication to delivering value for our customers. Rescale is an equal opportunities employer and welcomes applications from all qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. As part of our standard hiring process for new employees, employment with Rescale will be contingent upon successful completion of a comprehensive background check. Here at Rescale, we are committed to being transparent in our policies around candidate privacy. For more details on the information Rescale collects in your application, please view theRescale Applicant Privacy Policy https://rescale.com/company/legal/applicant-privacy-notice/ here. ", "summaryDescription" : "Senior Solutions Architect at Rescale. Skills: Cloud HPC, Customer solutions, Digital transformation. Lead technical engagements with customers. 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CAN - Toronto (HCCA)
123 Front Street West, 10th Floor
10th Floor
Toronto, M5J 2M3

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Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We operate under the service brands Hyundai Motor Finance, Kia Motors Finance, and Genesis Finance. Through a network of over 450 Hyundai and Kia dealerships across Canada, we provide indirect vehicle financing and leasing solutions to consumers and commercial customers. Employee Value Prop and Culture: We foster a fast-paced, dynamic, agile, energized, and collaborative culture. Our employee programs and office design aim to create a connected, fun, positive, and rewarding environment where employees feel appreciated, proud of the company, and invested in HCCA’s success. Global One Company: Hyundai Capital operates globally with offices in South Korea, the United States, China, the United Kingdom, Germany, and Brazil. Our workplaces follow consistent themes that reflect our values: simplicity, collaboration, nature-inspired design, and symmetry. Position Details: The Manager, Digital Solutions is responsible for developing, configuring, enhancing, and supporting Hyundai Capital Canada’s Salesforce-based digital platforms. Working as part of a small development team and collaborating closely with Architects and Business Managers, this role focuses on maintaining, improving, and expanding the digital solutions that power HCCA’s Customer and Dealer Portals. Roles and Responsibilities: Develop, configure, and enhance Salesforce solutions across CRM, Service Cloud, and Experience Cloud, including building custom components, flows, Apex classes, Lightning Web Components (LWCs), integrations, and security models. Perform unit testing for all Salesforce configurations, customizations, and integrations. Investigate and resolve defects identified during QA and UAT. Troubleshoot and resolve production issues by reviewing logs, monitoring platform performance, and working with end users and business analysts to identify root causes. Create and maintain technical documentation, including data dictionaries, architectural diagrams, configuration guides, and integration documentation. Assist and perform deployments. Perform all other duties as assigned. 5+ years of hands-on experience developing and enhancing Salesforce solutions. Strong experience configuring and customizing Salesforce using Apex, LWC, Flows, SOQL, and related tools. Experience developing and maintaining integrations with AWS and external systems via APIs and middleware. Proven experience implementing and supporting Experience Cloud sites. Experience with Salesforce DevOps and Release Management using Git-based version control. Experience analyzing business requirements and translating them into technical solutions. Experience troubleshooting production issues using tools such as JIRA. Experience in automotive finance or consumer finance preferred. Education & Certification: Bachelor’s Degree in a relevant field or equivalent experience. Salesforce certifications preferred. Knowledge, Skills, & Abilities: Excellent technical proficiency across Salesforce CRM, Service Cloud, and Experience Cloud. Strong development skills in Apex, LWCs, SOQL, SOSL, and Flow Builder. Deep understanding of Salesforce data models, automation, security, and integration patterns. Strong understanding of SDLC and Agile methodologies. Strong ownership, communication skills, and ability to explain technical concepts clearly. Ability to work independently, manage multiple tasks, and deliver in a fast-paced environment. Highly detail-oriented with strong analytical and problem-solving skills. Hyundai Capital Canada Inc. is committed to acknowledge applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. This posting is for an active, existing vacancy. 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Manager, Digital Solutions

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