Arize AI
Technology
AISolutionsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“AI Solutions Manager at Arize AI. Skills: Customer Success, AI/ML adoption, Account growth. Build and deepen relationships with AI/ML practitioners and. Foster adoption across customer accounts”
What You'll Achieve.
Ensure customers achieve real-world impact; Drive customer adoption; Manage customers through renewal cycles; Ensure customers are getting value
Industry & Context.
Based in San Francisco Bay area
What They're Looking For.
Must Have
2+ years Customer Success Manager in SaaS, Proven track record driving expansion and upsell revenue, Ability to thrive in limited process environments, Exceptional organizational skills, Ability to prioritize and manage multiple customer relationships, Proven ability to demo technical products, Translate product value into tailored customer solutions
Nice to Have
Selling AI/ML or data infrastructure software to VP and C-suite stakeholders, Familiarity with AI/ML workflows, Familiarity with GenAI technologies
What You'll Do.
Build and deepen relationships with AI/ML practitioners and
Foster adoption across customer accounts
Uncover new use cases across customer accounts
Drive expanded usage across customer accounts
Conduct discovery with customers
Understand customer goals
Share the Arize vision
Demonstrate product capabilities
Propose tailored solutions
Collaborate with technical teams
Address complex customer needs
Ensure smooth implementation
Advise on technical best practices
Run workshops with customers
Run training sessions with customers
Demonstrate account value
Identify areas of opportunity
Strengthen customer partnerships
Identify new growth opportunities
Develop new growth opportunities
Analyze customer usage
Target high-value needs
Own expansion sales cycle
Own renewal sales cycle
Maintain rigorous hygiene in CRM
Support a high-performing revenue team
How You'll Work.
Team & Collaboration
Solutions Engineering; Application Engineering
Communication Scope
Articulating observations
Full Job Description
About Arize AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence. We’re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works. The Opportunity As an AI Solutions Manager, you’ll partner with some of the most innovative AI/ML teams in the world. You’ll play a pivotal role in driving adoption, shaping product use cases, and ensuring our SMB and Mid-Market customers succeed in leveraging AI to achieve real-world impact. This role offers a unique chance to grow alongside a leading AI company and gain deep insights into cutting-edge AI/ML applications. While we are a remote-first company, the nature of this role requires candidates to be based in the San Francisco Bay area. The Team Our engineering team builds systems that interact with some of the most complex software ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more. As an AI Solutions Manager, your work will directly contribute to our customers’ success in deploying impactful AI solutions, ensuring their models achieve measurable business outcomes. We are looking for a fast-paced, client-obsessed candidate with an entrepreneurial mindset to nurture, and grow our SMB and Mid-Market customers. You will be in charge of driving customer adoption and ma
Applying for this AI Solutions Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Arize AI?
Real rants from real employees. Read before you apply.