Amazon Web Services Taiwan Limited
Manufacturing, Financial Services
CustomerSolutionsManager,SolutionsArchitecture
Neural analysis suggests this role is
optimal for Senior candidates.
“Customer Solutions Manager, Solutions Architecture at Amazon Web Services Taiwan Limited. Skills: Cloud transformation, Customer success, Solutions architecture. Run strategic programs. Establish governance structures”
What You'll Achieve.
Accelerate their success; Realize sustained business value; Capture the full potential of the AWS cloud; Successful outcomes; Recognized revenue
Industry & Context.
Problem-solving abilities
What They're Looking For.
Must Have
5+ years of leading large-scale, technical or engineering programs, Bachelor's degree in Science, Technology, Engineering, Math, or a related field, Experience in enterprise IT, Experience working with or managing technical programs, Experience in customer-facing roles
Nice to Have
AWS or other cloud certification, Knowledge of the software development/engineering lifecycle, Knowledge of the IT lifecycle, Experience coordinating between project teams and customers
What You'll Do.
Run strategic programs
Establish governance structures
Establish success metrics
Establish scalable mechanisms
Support customers through cloud journey
Partner with account teams
Ensure customer opportunities progress
Ensure revenue is realized
Coordinate across AWS teams
Demonstrate customer engagement skills
Navigate customer complexity
Lead multi-stakeholder engagements
Maintain in-depth knowledge of cloud computing
Translate technical requirements
Accelerate customer adoption
Build technical best practices
Build execution best practices
Provide actionable customer insights
Manage time efficiently
Work effectively with sales
Work with solution architecture
Work with partner teams
Develop strategic relationships
Implement best practices
Communicate effectively in Mandarin Chinese
Communicate effectively in English
How You'll Work.
Team & Collaboration
Cross-functional teams; Account teams; Sales teams; Solution architecture teams; Partner teams
Communication Scope
Verbal communication; Written communication
Process & Methodology
Program management, Roadmap planning, Program plans
Full Job Description
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster. AWS Taiwan is seeking a Senior Customer Solutions Manager (CSM) to help our enterprise customers realize sustained business value by accelerating their cloud transformation journey. You will support Taiwan's most complex enterprise customers across manufacturing, financial services, and other strategic industries, guiding them through large-scale migrations and the adoption of modern, cloud-native solutions. You will utilize AWS best practices developed over thousands of engagements to work backwards from customer strategic objectives, help design the customer cloud journey, execute a frictionless migration experience, and ensure our customers capture the full potential of the AWS cloud. As a Sr. CSM, you are a trusted advisor with technical leadership and strategic business acumen. You use your technical expertise, program management, organizational change management, and communication skills to influence a broad range of multidisciplinary teams. You will work closely with account teams to ensure customer opportunities—including migrations and new workloads—are successfully delivered and revenue is realized. You will run strategic programs that support cu
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