{ "count" : 55894, "data" : [ { "id" : "6a30970cf292fd229c0d91a0", "title" : "Intake Specialist", "company" : "FreedomCare", "salary" : { "min" : 20.0, "max" : 23.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Denver, Colorado, United States", "locations" : [ "Denver", "Colorado", "United States" ], "timestamp" : "2026-06-16T11:27:42.681", "fingerprint" : "dbb9dfcadf45730a4db8cbb39fd123ab35e1f89ccdc06480a72743518f51ba26", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://freedomcare.com/jobs/7771753003?gh_jid=7771753003", "externalId" : "7771753003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "39.7392364,-104.9848620" } ], "locationText" : "Denver, Colorado, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U. S. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for an Intake Specialist I for our team in Colorado. This is a Monday through Friday Hybrid position with 2 days remote and 3 days at our beautiful Denver, CO office (near the Denver Tech Center). The Intake Specialist role is responsible for the enrollment of potential patients and caregivers into FreedomCare of Colorado’s Home Care programs and act as a liaison for consumers, providers and Case Management Agencies. This role combines the intake and onboarding activities for both patients and caregivers and provides one point of contact consumer experience in their transition from “Qualified” to “On Care.\" This role is a full-time role in our Denver office, which is in the area of the Denver Tech Center. Position Overview: Work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process Provide necessary documentation and requirements with the Case Management Agency and the patient’s Caregivers to ensure services are authorized in a quick and efficient turn-around time to get them on Care Work with other medical providers to ensure all documentation for potential patients and caregivers are in compliance Provide a high-level of customer service through one-call resolution, as measured by “no need for additional follow up” demonstrating FreedomCare’s values of ensuring care and compassion with a positive, helpful demeanor Consistently meets monthly performance metrics consisting of starting patients on Care and call handling Every day you will: Act as the primary point of contact for prospective Patients and Caregivers: coaching them through the application and enrollment process of the program Demonstrate effective case management by maintaining a 1 business day email, chatter and voicemail response time Act as the primary point of contact for prospective Patients and Caregivers: coaching them through the application and enrollment process of the program Navigate multiple systems, such as Intake Self Service and insurance portals to determine eligibility and obtain authorization Maintain detailed patient, caregiver, and external stakeholders' case notes. · Focus on the growth of FreedomCare population by enrolling each case with interest Adhere to HIPAA guidelines Our ideal candidate will possess: Experience in managing a high volume of inbound and outbound calls A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience Ability to articulate case statuses through detailed notes on salesforce Ability to resolve issues over the telephone with eager clients comfortably Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues Nice-to-Haves: 2+ years of relevant experience in a similar position is preferred Bilingual in Spanish, or other languages desired Salesforce proficiency Why work at FreedomCare? We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!   At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $23.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range $20—$23 USD", "summaryDescription" : "Intake Specialist at FreedomCare", "postedDate" : "2026-06-16T03:16:30.603", "createdAt" : "2026-06-16T03:16:30.603", "lastUpdated" : "2026-06-16T11:27:42.681", "ingestTimestamp" : "2026-06-16T03:16:30.603", "mongoId" : "6a30970cf292fd229c0d91a0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 47840, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 1799.3387, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca47074d8ee00a09b1e5e", "title" : "Intake Specialist", "company" : "FreedomCare", "industry" : "Healthcare", "salary" : { "min" : 20.0, "max" : 23.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "MO-Remote", "locations" : [ "MO-Remote", "Saint Charles", "Missouri", "United States" ], "timestamp" : "2026-06-16T06:16:20.331", "fingerprint" : "dec6792847074b344a12134b7f995c63fd74b0f56d73644fb5dc9d66cd5c6b87", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://freedomcare.com/jobs/7771600003?gh_jid=7771600003", "externalId" : "7771600003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "St. Charles", "state" : "Missouri", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "38.7877791,-90.6747372" } ], "locationText" : "St. Charles, Missouri, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Manage customer relationships, Drive customer retention, Ensure customer satisfaction, Facilitate customer value realization", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U. S. We pride ourselves on our values which drive the level of care that we deliver to our patients: - Here For You (An attitude of service, empathy, and availability) - Own It (Drive and ownership) - Do the Right Thing (High integrity) - Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for an Intake Specialist I for our team in St. Charles, MO. This is a hybrid role with 4 days remote and 1 day per week in our St. Charles office. Monday through Friday 9AM to 6PM WEEKENDS OFF! Department ability to comfortably resolve issues over the telephone Computer proficiency required; strong typing skills and ability to leverage technology to identify, research and solve customer issues Keen attention to detail, metrics driven, excellent time management skills High empathy and collaborative team player Flexibility and openness, as the role and responsibilities may change and/or evolve as we grow! Nice-to-Haves: 2+ years of relevant experience in a similar position is preferred Salesforce experience 2+ years of customer service experience Bilingual in Spanish, or other languages desired Why work at FreedomCare? We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $23.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range $20—$23 USD", "summaryDescription" : "Intake Specialist at FreedomCare. Manage customer relationships. Drive customer retention", "postedDate" : "2026-06-14T21:48:59.035", "createdAt" : "2026-06-14T21:48:59.035", "lastUpdated" : "2026-06-16T06:16:20.331", "ingestTimestamp" : "2026-06-14T21:48:59.035", "mongoId" : "6a2ca47074d8ee00a09b1e5e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 47840, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 1653.0182, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305117f292fd229cef96c1", "title" : "Business Intake Specialist", "industry" : "Support", "salary" : { "min" : 60000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T15:02:21.468", "fingerprint" : "8120b7da39e6763a4787b91146ff05eb6adb5156a68e544bf5888a8366088864", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/54879cd5-5027-44e5-96fd-a20f01fd794f/apply", "externalId" : "54879cd5-5027-44e5-96fd-a20f01fd794f", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "professionalSkills" : [ "Business intake", "Project coordination", "Legal support", "Risk management", "Quality control" ], "hardSkillsList" : [ "Conflicts checks", "Data entry", "Data maintenance" ], "hardSkills" : [ { "name" : "Conflicts checks", "level" : "intermediate" }, { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Data maintenance", "level" : "intermediate" } ], "majorSkills" : "Business intake, Risk management, Compliance oversight", "majorSkillsList" : [ "Business intake", "Risk management", "Compliance oversight" ], "coreResponsibilities" : "Manage intake requests, Process intake requests, Review submissions for completeness, Review submissions for required approvals, Review submissions for supporting documentation, Escalate issues, Enter client data, Update client data, Maintain client data, Enter matter data, Update matter data, Maintain matter data, Initiate conflicts checks, Track conflicts checks, Resolve discrepancies, Resolve missing information, Conduct quality control reviews, Ensure proper matter setup, Ensure compliance with policies, Ensure compliance with regulatory requirements, Maintain documentation, Maintain audit trails, Identify compliance concerns, Identify risk concerns", "teamCollaboration" : "Collaborate across teams; Coordinate with risk management", "domainKnowledge" : "Regulatory requirements; Internal policies; Naming conventions", "domainList" : [ "regulatory-requirements", "internal-policies", "naming-conventions" ], "domainSpecificKnowledge" : [ "Regulatory requirements", "Internal policies", "Naming conventions" ], "toolProficiency" : [ "Ticketing systems", "Workflow systems" ], "documentationSkills" : "Maintain detailed documentation; Maintain audit trails", "continuousLearning" : "Career development opportunities", "problemSolvingSkills" : "Problem-solving skills; Analytical skills", "qualificationsBasic" : "2 years relevant experience, Manage multiple priorities, Exercise discretion, Exercise confidentiality, Exercise sound professional judgment", "qualificationsPreferred" : "1 year direct conflicts business intake, Experience with legal intake systems, Experience with ticketing platforms, Experience with comparable tools, Familiarity with legal research databases, Familiarity with enterprise systems", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Manage incoming client and matter intake requests through designated ticketing and workflow systems, ensuring timely and accurate processing. Review submissions for completeness, required approvals, and supporting documentation, escalating issues when necessary. Enter, update, and maintain client and matter data with high accuracy while adhering to firm standards and naming conventions. Initiate and track conflicts checks, coordinating closely with risk management to resolve discrepancies or missing information. Conduct quality control reviews to ensure proper matter setup and compliance with internal policies and regulatory requirements. Maintain detailed documentation and audit trails for all intake activities within relevant systems. Identify and flag potential compliance or risk concerns for further review. Requirements: Minimum 2 years of relevant experience in legal support, research, paralegal work, project coordination, or business intake functions (or 1 year in direct conflicts/business intake within a law firm preferred). Strong attention to detail with proven ability to manage multiple priorities in a deadline-driven environment. Excellent organizational, analytical, and problem-solving skills. Ability to exercise discretion, confidentiality, and sound professional judgment. Strong communication skills with the ability to collaborate effectively across legal, administrative, and risk teams. Experience with legal intake systems, ticketing platforms, or comparable tools is highly preferred. Familiarity with legal research databases and enterprise systems such as intake or accounting platforms is an advantage. Benefits: Competitive salary range: USD $60,000 – $75,000 per year Flexible work arrangements, including remote and hybrid options (role-dependent) Opportunity to work in a structured, professional, and collaborative legal environment Exposure to enterprise-level legal operations and risk management processes Career development opportunities within a large-scale, multi-jurisdictional organization Inclusive workplace culture focused on diversity and equal opportunity Stable full-time employment with comprehensive operational support. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Business Intake Specialist. Skills: Business intake, Risk management, Compliance oversight. Manage intake requests. Process intake requests", "postedDate" : "2026-06-15T06:20:25.082", "createdAt" : "2026-06-15T06:20:25.082", "lastUpdated" : "2026-06-16T15:02:21.468", "ingestTimestamp" : "2026-06-16T03:20:16.405", "mongoId" : "6a305117f292fd229cef96c1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 60000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Conflicts checks", "Data entry", "Data maintenance", "Business intake", "Risk management", "Compliance oversight", "Project coordination", "Legal support", "Quality control", "Regulatory requirements", "Internal policies", "Naming conventions", "Ticketing systems", "Workflow systems" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 1470.9158, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cec5c74d8ee00a0a79ada", "title" : "Sales Intake Specialist", "company" : "Quintessa Marketing", "salary" : { "min" : 22.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Oklahoma City, OK", "locations" : [ "Oklahoma City", "OK" ], "timestamp" : "2026-06-15T23:51:52.719", "fingerprint" : "92da179aec949e9028e7492295d54a164eda2dad99e319d06ef5ca375f3947ec", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://quintessa-marketing.breezy.hr/p/cbe574ec0aad-sales-intake-specialist", "externalId" : "cbe574ec0aad", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Oklahoma City", "state" : "Oklahoma", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.4729886,-97.5170536" } ], "locationText" : "Oklahoma City, Oklahoma, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Sales Intake Specialist – $22/hr ($23/hr Bilingual) + Uncapped Bonuses (In-Office) OKC", "summaryDescription" : "Sales Intake Specialist at Quintessa Marketing", "createdAt" : "2026-06-14T19:42:41.199", "lastUpdated" : "2026-06-15T23:51:52.719", "ingestTimestamp" : "2026-06-14T19:42:41.199", "mongoId" : "6a2cec5c74d8ee00a0a79ada", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45760, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 1345.1584, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30507ff292fd229cef0df6", "title" : "Intake Coordinator", "company" : "Local Infusion", "industry" : "Center Operations", "salary" : { "min" : 24.0, "max" : 25.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Beavercreek, OH", "locations" : [ "Beavercreek, OH" ], "timestamp" : "2026-06-16T11:30:13.057", "fingerprint" : "e938816218136e761469da3eca8b4c91f741c97d7161f132ec30e5f53fd0302e", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Local%20Infusion/30960a28-5869-4637-95e9-fe39073eb4e3/application", "externalId" : "30960a28-5869-4637-95e9-fe39073eb4e3", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Beavercreek", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7092262,-84.0632685" } ], "locationText" : "Beavercreek, Ohio, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "EHR", "professionalSkills" : [ "Benefit investigation", "Financial counseling", "Customer service", "Physician customer service" ], "hardSkillsList" : [ "Medical chart reading", "Insurance pre-authorizations" ], "hardSkills" : [ { "name" : "Medical chart reading", "level" : "intermediate" }, { "name" : "Insurance pre-authorizations", "level" : "intermediate" } ], "majorSkills" : "Intake coordination, Referral coordination, Patient care", "majorSkillsList" : [ "Intake coordination", "Referral coordination", "Patient care" ], "coreResponsibilities" : "Handle infusion referral authorizations, Handle financial counseling, Handle benefit investigation, Liaise with referring providers for documentation, Communicate treatment status to providers, Communicate referral process to patients, Communicate referral status to patients, Assist in maintaining medical inventory, Assist in maintaining office supplies", "teamCollaboration" : "Referring providers; Prescribing providers; Patients", "domainKnowledge" : "Infusion therapy; Medical insurance; Specialty infusion", "domainList" : [ "infusion-therapy", "medical-insurance", "specialty-infusion" ], "domainSpecificKnowledge" : [ "Infusion therapy", "Medical insurance", "Specialty infusion" ], "documentationSkills" : "Medical charts", "continuousLearning" : "Professional development opportunities; Training plan", "qualificationsBasic" : "Healthcare Experience Required, Insurance Prior Authorization Experience, Medical Terminology Experience, Overall Medical Insurance Experience, Ability to quickly grasp new apps, Experience utilizing Electronic Health Records (EHR) systems", "qualificationsPreferred" : "Prior Experience in Infusion", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WE ARE LOCAL INFUSION. Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry, because patients deserve better. By providing both exceptional, patient-centered care and the proprietary, AI-driven technology powering it, Local Infusion accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey — from patients and clinicians to health plans, health systems, employers, and pharma. Clinicians can spend less time on paperwork and more time with patients, bringing comfort, connection, and community back to healthcare. With Local Infusion, every patient and every care team is fully supported, every step of the way. Fraud and Security Notice: Please note that all communication regarding job opportunities at Local Infusion will come exclusively from an @mylocalinfusion.com http://mylocalinfusion.com email address. If you receive messages from any other domain, please disregard them. THE ROLE We’re looking for an Insurance & Intake Coordinator -- an \"Infusion Guide\" -- who is passionate about raising the bar in infusion therapy care. The Infusion Guide will contribute to the company’s growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure our patients receive the highest level of care possible in infusion therapy. This is a Full-Time position that will be located onsite. This role will be primarily based in Beavercreek, OH and work M-F, 8:00 - 4:30pm. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload. - Salary starting at $25/hr + quarterly bonus based on metrics & full benefits IN THIS ROLE, YOU WILL: - Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation - Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients - Communicate referral process and status to patients in a customer-centric way - Openly communicate with referring/prescribing providers - Assist in maintaining medical inventory and office supplies - Dedicated 6-week training plan to help you succeed in your role HERE’S WHAT WE’RE LOOKING FOR: - Passion for Patient Care, and Delivering Exceptional Patient Experiences - Health Care Experience Required - Prior Experience in Infusion is Preferred - Insurance Prior Authorization Experience - Medical Terminology Experience - Overall Medical Insurance Experience - Ability to quickly grasp new apps - Experience and strong familiarity utilizing Electronic Health Records (EHR) systems THE LOCAL INFUSION WAY Local Infusion is a respectful upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies. As part of our team, full-time employees get: - Medical, dental, and vision insurance through our employer plan - Short and long-term disability coverage - 401(k) — as an early-stage startup, and we match! - 15 Days PTO — and we want you to take it! - Competitive paid parental leave and flexible return to work policy. - We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way. We don’t discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.", "summaryDescription" : "Intake Coordinator at Local Infusion. Skills: Intake coordination, Referral coordination, Patient care. Handle infusion referral authorizations. Handle financial counseling", "createdAt" : "2026-06-16T00:26:55.053", "lastUpdated" : "2026-06-16T11:30:13.057", "ingestTimestamp" : "2026-06-16T00:26:55.053", "mongoId" : "6a30507ff292fd229cef0df6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 25, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Medical chart reading", "Insurance pre-authorizations", "Intake coordination", "Referral coordination", "Patient care", "Benefit investigation", "Financial counseling", "Customer service", "Physician customer service", "Infusion therapy", "Medical insurance", "Specialty infusion" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 1251.1595, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cec5c74d8ee00a0a79adc", "title" : "Sales Intake Specialist (WEEKEND)", "company" : "Quintessa Marketing", "salary" : { "min" : 23.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Oklahoma City, OK", "locations" : [ "Oklahoma City", "OK" ], "timestamp" : "2026-06-15T23:25:45.997", "fingerprint" : "3346d89d49801dc82a2f2797b92d542291a7053a62aa207a1ca50483f6117334", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://quintessa-marketing.breezy.hr/p/b9e24fbbe87e-sales-intake-specialist-weekend", "externalId" : "b9e24fbbe87e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Oklahoma City", "state" : "Oklahoma", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.4729886,-97.5170536" } ], "locationText" : "Oklahoma City, Oklahoma, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Pay: From $23.00 per hour Job description: Sales Intake Specialist (Weekend) – $23/hr ($24/hr Bilingual) + Uncapped Bonuses (In-Office) 4-day work schedule! OKC", "summaryDescription" : "Sales Intake Specialist (WEEKEND) at Quintessa Marketing", "createdAt" : "2026-06-14T21:06:22.416", "lastUpdated" : "2026-06-15T23:25:45.997", "ingestTimestamp" : "2026-06-14T21:06:22.416", "mongoId" : "6a2cec5c74d8ee00a0a79adc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 47840, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 1232.8136, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3059baf292fd229cf4a612", "title" : "Intake Coordinator", "company" : "Local Infusion", "industry" : "Center Operations", "salary" : { "min" : 24.0, "max" : 25.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Beavercreek, OH", "locations" : [ "Beavercreek, OH" ], "timestamp" : "2026-06-16T11:10:43.165", "fingerprint" : "eeff52f72570ba6141114be84d2e7973206d6feb02bd62054db9f08cbecf84ea", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/local%20infusion/30960a28-5869-4637-95e9-fe39073eb4e3/application", "externalId" : "30960a28-5869-4637-95e9-fe39073eb4e3", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Beavercreek", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7092262,-84.0632685" } ], "locationText" : "Beavercreek, Ohio, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "EHR", "professionalSkills" : [ "Benefit investigation", "Financial counseling" ], "hardSkillsList" : [ "Medical charts", "Insurance pre-authorizations" ], "hardSkills" : [ { "name" : "Medical charts", "level" : "intermediate" }, { "name" : "Insurance pre-authorizations", "level" : "intermediate" } ], "majorSkills" : "Infusion referral, Authorization, Customer service", "majorSkillsList" : [ "Infusion referral", "Authorization", "Customer service" ], "coreResponsibilities" : "Handle infusion referral, Obtain authorizations, Perform financial counseling, Conduct benefit investigation, Liaise with referring providers, Obtain documentation for treatment, Communicate status of patients, Communicate referral process to patients, Communicate referral status to patients, Communicate with referring providers, Communicate with prescribing providers, Assist in maintaining medical inventory, Assist in maintaining office supplies", "teamCollaboration" : "Referring providers; Prescribing providers", "domainKnowledge" : "Infusion therapy; Medical insurance", "domainList" : [ "infusion-therapy", "medical-insurance" ], "domainSpecificKnowledge" : [ "Infusion therapy", "Medical insurance" ], "toolProficiency" : [ "Electronic Health Records" ], "documentationSkills" : "Medical charts", "continuousLearning" : "Professional development opportunities; Training plan", "qualificationsBasic" : "Healthcare Experience Required, Insurance Prior Authorization Experience, Medical Terminology Experience, Overall Medical Insurance Experience, Ability to quickly grasp new apps, Experience utilizing Electronic Health Records (EHR) systems", "qualificationsPreferred" : "Prior Experience in Infusion Preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WE ARE LOCAL INFUSION. Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry, because patients deserve better. By providing both exceptional, patient-centered care and the proprietary, AI-driven technology powering it, Local Infusion accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey — from patients and clinicians to health plans, health systems, employers, and pharma. Clinicians can spend less time on paperwork and more time with patients, bringing comfort, connection, and community back to healthcare. With Local Infusion, every patient and every care team is fully supported, every step of the way. Fraud and Security Notice: Please note that all communication regarding job opportunities at Local Infusion will come exclusively from an @mylocalinfusion.com http://mylocalinfusion.com email address. If you receive messages from any other domain, please disregard them. THE ROLE We’re looking for an Insurance & Intake Coordinator -- an \"Infusion Guide\" -- who is passionate about raising the bar in infusion therapy care. The Infusion Guide will contribute to the company’s growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure our patients receive the highest level of care possible in infusion therapy. This is a Full-Time position that will be located onsite. This role will be primarily based in Beavercreek, OH and work M-F, 8:00 - 4:30pm. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload. - Salary starting at $25/hr + quarterly bonus based on metrics & full benefits IN THIS ROLE, YOU WILL: - Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation - Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients - Communicate referral process and status to patients in a customer-centric way - Openly communicate with referring/prescribing providers - Assist in maintaining medical inventory and office supplies - Dedicated 6-week training plan to help you succeed in your role HERE’S WHAT WE’RE LOOKING FOR: - Passion for Patient Care, and Delivering Exceptional Patient Experiences - Health Care Experience Required - Prior Experience in Infusion is Preferred - Insurance Prior Authorization Experience - Medical Terminology Experience - Overall Medical Insurance Experience - Ability to quickly grasp new apps - Experience and strong familiarity utilizing Electronic Health Records (EHR) systems THE LOCAL INFUSION WAY Local Infusion is a respectful upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies. As part of our team, full-time employees get: - Medical, dental, and vision insurance through our employer plan - Short and long-term disability coverage - 401(k) — as an early-stage startup, and we match! - 15 Days PTO — and we want you to take it! - Competitive paid parental leave and flexible return to work policy. - We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way. We don’t discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.", "summaryDescription" : "Intake Coordinator at Local Infusion. Skills: Infusion referral, Authorization, Customer service. Handle infusion referral. Obtain authorizations", "createdAt" : "2026-06-16T00:26:51.141", "lastUpdated" : "2026-06-16T11:10:43.165", "ingestTimestamp" : "2026-06-16T00:26:51.141", "mongoId" : "6a3059baf292fd229cf4a612", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 25, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Medical charts", "Insurance pre-authorizations", "Infusion referral", "Authorization", "Customer service", "Benefit investigation", "Financial counseling", "Infusion therapy", "Medical insurance", "Electronic Health Records" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 1232.2467, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305118f292fd229cef9c0f", "title" : "Intake Coordinator", "industry" : "Support", "salary" : { "min" : 21.0, "max" : 24.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T13:24:57.273", "fingerprint" : "c13a6f5c04eecf8bcaa6b3d6e5f465cfd6f2035654a79a1ada06349bb97aba8b", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/1699db7c-e3bc-456a-95f8-ca55d90ddfe6/apply", "externalId" : "1699db7c-e3bc-456a-95f8-ca55d90ddfe6", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Associate's", "experienceMinYears" : 1, "professionalSkills" : [ "Diagnosis coding", "Data integrity", "Workflow coordination", "Patient onboarding", "Process management", "Resource planning" ], "hardSkillsList" : [ "Structured communication" ], "hardSkills" : [ { "name" : "Structured communication", "level" : "intermediate" } ], "majorSkills" : "Intake coordination, Referral processing, Patient onboarding", "majorSkillsList" : [ "Intake coordination", "Referral processing", "Patient onboarding" ], "coreResponsibilities" : "Receive home health referrals, Review home health referrals, Process home health referrals, Enter patient information, Enter clinical information, Perform basic diagnosis coding, Coordinate patient intake workflows, Apply structured communication, Collaborate with clinical teams, Determine referral appropriateness, Ensure proper routing, Interface with external sources, Interface with internal teams, Support patient onboarding, Complete intake steps efficiently, Maintain accuracy, Maintain organization, Maintain responsiveness", "teamCollaboration" : "Clinical intake teams; External referral sources; Internal teams", "domainKnowledge" : "Home health; Healthcare services", "domainList" : [ "home-health", "healthcare-services" ], "domainSpecificKnowledge" : [ "Home health", "Healthcare services" ], "toolProficiency" : [ "Homecare Homebase (HCHB)" ], "communicationSkills" : "Scripted welcome calls; Standardized procedures", "continuousLearning" : "Company-supported education programs; Tuition discounts", "specialRequirements" : "Saturday coverage required, Sunday coverage required", "qualificationsBasic" : "Homecare Homebase (HCHB) experience required, 1 year customer service experience, 1 year patient-facing support experience, Attention to detail, Ability to work weekends, Ability to work 5x8 or 4x10 schedules", "qualificationsPreferred" : "Associate's degree preferred, 1 year home health experience preferred, 1 year related healthcare environment experience preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Receive, review, and process home health referrals accurately and in a timely manner, ensuring all patient and clinical information is correctly entered into the system. Perform basic diagnosis coding based on referral documentation and ensure data integrity within intake records. Coordinate patient intake workflows by applying structured communication approaches, including scripted welcome calls and standardized procedures. Collaborate with clinical intake teams to determine referral appropriateness and ensure proper routing of patient cases. Interface with external referral sources and internal teams to facilitate smooth communication and continuity of care. Support timely patient onboarding by ensuring all intake steps are completed efficiently and in compliance with organizational standards. Maintain accuracy, organization, and responsiveness in a high-volume, time-sensitive operational environment. Requirements: Homecare Homebase (HCHB) experience is required. Associate’s degree preferred. Minimum of 1 year of experience in home health or a related healthcare environment preferred. At least 1 year of experience in a customer service or patient-facing support role. Strong attention to detail with the ability to accurately process and manage clinical and administrative data. Excellent communication skills for interacting with referral sources, clinical teams, and patients. Ability to work effectively in a structured, fast-paced, and deadline-driven environment. Strong organizational and multitasking skills, particularly in managing high volumes of intake requests. Ability to work weekends (Saturday and Sunday coverage required) and choose between 5x8 or 4x10 schedules. Benefits: Competitive hourly compensation ranging from $21.00 to $24.00, with transparency on a fixed maximum rate. Medical, dental, and vision insurance coverage options for employees and families. 401(k) retirement plan with 4% employer contribution. Paid time off including 15 PTO days, with additional growth based on tenure. Supplemental benefits including life insurance and disability coverage. Flexible pre-tax FSA and HSA options. Company-supported education programs, including tuition discounts for select courses. Paid holidays and additional personal leave benefits. Stable employment within a structured healthcare services environment focused on patient care delivery. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Intake Coordinator. Skills: Intake coordination, Referral processing, Patient onboarding. Receive home health referrals. Review home health referrals", "postedDate" : "2026-06-15T10:34:41.787", "createdAt" : "2026-06-15T10:34:41.787", "lastUpdated" : "2026-06-16T13:24:57.273", "ingestTimestamp" : "2026-06-16T03:22:44.409", "mongoId" : "6a305118f292fd229cef9c0f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 43680, "salaryAnnualMax" : 49920, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Structured communication", "Intake coordination", "Referral processing", "Patient onboarding", "Diagnosis coding", "Data integrity", "Workflow coordination", "Process management", "Resource planning", "Home health", "Healthcare services", "Homecare Homebase (HCHB)" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 1171.5378, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30575ff292fd229cf38bd4", "title" : "Program Management Specialist (Catalog Ops-Intake) [L4]", "company" : "Coupang", "industry" : "E-Commerce", "salary" : { "min" : 5.85E7, "max" : 8.75E7, "currency" : "KRW", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Program Management Specialist in Seoul, South Korea, adjusted for mid-seniority, e-commerce industry, and company size." }, "location" : "Seoul, South Korea", "locations" : [ "Seoul", "South Korea" ], "timestamp" : "2026-06-16T11:14:48.946", "fingerprint" : "76f32f59aaa251012cbbe656a057d8274c5d6914fe936d9f304087d3ff302308", "source" : "greenhouse", "language" : "ko", "applyUrl" : "https://boards.greenhouse.io/coupanginternal/jobs/7981580?gh_jid=7981580", "externalId" : "7981580", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seoul", "country" : "South Korea", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "37.5666791,126.9782914" } ], "locationText" : "Seoul, South Korea", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "technicalSkills" : "SQL, Excel, Google Sheets", "professionalSkills" : [ "Project management", "Process improvement", "Data analysis" ], "hardSkillsList" : [ "Requirement definition", "Prioritization", "Execution planning", "Task assignment", "Progress tracking", "Issue identification", "Risk resolution", "Process optimization" ], "hardSkills" : [ { "name" : "Requirement definition", "level" : "intermediate" }, { "name" : "Prioritization", "level" : "intermediate" }, { "name" : "Execution planning", "level" : "intermediate" }, { "name" : "Task assignment", "level" : "intermediate" }, { "name" : "Progress tracking", "level" : "intermediate" }, { "name" : "Issue identification", "level" : "intermediate" }, { "name" : "Risk resolution", "level" : "intermediate" }, { "name" : "Process optimization", "level" : "intermediate" } ], "majorSkills" : "Catalog operations, Intake management, Cross-functional coordination", "majorSkillsList" : [ "Catalog operations", "Intake management", "Cross-functional coordination" ], "coreResponsibilities" : "Review catalog operation requests, Define requirements clearly, Set priorities based on impact, Establish execution plans, Assign tasks to teams, Track project progress, Ensure completion by deadline, Identify issues and risks, Resolve issues with stakeholders, Improve operational processes, Enhance efficiency", "teamCollaboration" : "Operation teams; Related departments", "projectManagementSkills" : [ "Project management", "Process improvement" ], "domainKnowledge" : "Catalog operations; E-commerce", "domainList" : [ "catalog-operations", "e-commerce" ], "domainSpecificKnowledge" : [ "Catalog operations", "E-commerce" ], "toolProficiency" : [ "Jira", "Asana", "Notion" ], "communicationSkills" : "Business English", "problemSolvingSkills" : "Problem solving; Issue resolution", "qualificationsBasic" : "2+ years operation project management experience, Business English communication, E-commerce and catalog operation experience, Collaborate with stakeholders, Data-driven understanding and analysis", "qualificationsPreferred" : "Project management experience, Cross-functional collaboration experience, Automate repetitive tasks experience, Improve processes experience, Jira usage experience, Asana usage experience, Notion usage experience", "workSiteFlexibility" : "Onsite", "rawDescription" : "반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다. Please complete the attached Internal Transfer Request Form and submit. 반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다. Please make sure to apply with your Coupang e-mail address. 직무 소개 Intake팀은 카탈로그 운영으로 들어오는 다양한 요청을 가장 먼저 검토하고, 이를 명확하게 정의하여 실행으로 연결하는 팀입니다. 우선순위 기반으로 플래닝을 진행하고, 여러 운영팀 및 유관 부서와 협업하여 프로젝트가 기한 내 완료될 수 있도록 관리합니다. 다양한 이슈를 경험하며 문제 해결력과 협업 역량을 빠르게 성장시킬 수 있는 환경을 제공합니다. 업무 내용 카탈로그 운영 관련 인입/요청을 검토하고 요구사항을 명확히 정의 요청의 비즈니스 영향도 및 긴급도를 고려한 우선순위 설정 운영팀 및 유관 부서와 협업하여 실행 계획 수립 및 업무 할당 프로젝트 진행 상황을 추적하고 일정 내 완료될 수 있도록 관리 이슈 및 리스크를 사전에 식별하고 관계자와 함께 해결 반복적인 요청 및 운영 프로세스를 개선하여 효율성 향상 자격 요건 최소 2년 이상 운영(operation) 조직의 프로젝트 관리/핸들링 경험을 보유한 분 비즈니스 영어 커뮤니케이션이 가능한 분 (영어 면접 진행) 이커머스 및 카탈로그 운영 경험을 보유한 분 다양한 이해관계자와 원활하게 협업하고, 뛰어난 커뮤니케이션 역량을 보유한 분 데이터 기반으로 업무를 이해하고, 분석/개선이 가능한 분 (SQL, Excel, Google Sheets 등 활용) 우대 사항 프로젝트 관리 또는 cross-functional 협업 경험이 있는 분 반복 업무를 자동화하거나 프로세스를 개선한 경험이 있는 분 Jira, Asana, Notion 등 협업/태스크 관리 툴 사용 경험이 있는 분 전형 절차 및 안내 사항 전형 절차 서류전형(리크루터 사전 인터뷰) - 전화면접 - 대면(화상)면접 - 최종 합격 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다. 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. 참고 사항 본 공고는 모집 완료 시 조기 마감될 수 있습니다. 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다. 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다. 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다. 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다. 고용형태는 정규직으로 수습기간 12주를 포함합니다. 단, 업무상 필요한 경우에는 상기 수습기간을 적용하지 않거나 단축 또는 연장할 수 있습니다. 개인정보 처리방침  쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy/  서류 반환 정책  본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.  당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다. 반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다. Please complete the attached Internal Transfer Request Form and submit. 반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다. Please make sure to apply with your Coupang e-mail address.", "summaryDescription" : "Program Management Specialist (Catalog Ops-Intake) [L4] at Coupang. Skills: Catalog operations, Intake management, Cross-functional coordination. Review catalog operation requests. Define requirements clearly", "postedDate" : "2026-06-15T23:26:29.520", "createdAt" : "2026-06-15T23:26:29.520", "lastUpdated" : "2026-06-16T11:14:48.946", "ingestTimestamp" : "2026-06-15T23:26:29.520", "mongoId" : "6a30575ff292fd229cf38bd4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Requirement definition", "Prioritization", "Execution planning", "Task assignment", "Progress tracking", "Issue identification", "Risk resolution", "Process optimization", "Catalog operations", "Intake management", "Cross-functional coordination", "Project management", "Process improvement", "Data analysis", "E-commerce", "Jira", "Asana", "Notion" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 1155.4733, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30514df292fd229cefe1e9", "title" : "Hospice Intake Coordinator", "company" : "Ennoble Care", "salary" : { "min" : 54000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Hospice Intake Coordinator in Marlton, United States, adjusted for mid-seniority and healthcare industry." }, "location" : "Freehold, New Jersey, United States", "locations" : [ "Freehold", "New Jersey", "United States" ], "timestamp" : "2026-06-16T07:03:08.860", "fingerprint" : "0486eda35e7c07f850396041aeee281cf555ceeafb0a3d0bd871047d4ef56f33", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ennoblecare/jobs/4617162006", "externalId" : "4617162006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Marlton", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "39.9005585,-74.9338911" } ], "locationText" : "Marlton, New Jersey, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Job Summary: We are looking for a Hospice Intake Coordinator in the Marlton, NJ area to join our Ennoble Care team! This position will operate on a full-time hybrid schedule. The Hospice Intake Coordinator ensures seamless hospice operations through the scheduling of hospice aides for consistent patient care and the maintenance of accurate, compliant medical records. This role directly supports clinical teams, contributes to quality of patient care, and ensures documentation and scheduling processes meet regulatory, compliance, and operational standards. The ideal candidate is organized, proactive, and responsive, with excellent communication skills and strong attention to detail. Responsibilities: Manage daily and weekly schedules for hospice aides Adjust coverage due to call-offs, new admissions, or changing patient needs Maintain clear communication between aides, nurses, and supervisors Organize and maintain medical records per CMS and HIPAA compliance guidelines Audit charts for accuracy and completeness Process incoming documentation and resolve missing or incomplete records Support reporting, census updates, and administrative coordination Conduct outreach to newly enrolled patients and/or their families to gather detailed clinical information, including past medical history, diagnoses, allergies, and current medication lists. Confirm and update medication information through direct communication with patients, family members, pharmacies, or providers as needed. Collaborate with the interdisciplinary care team (e.g., physicians, nurse practitioners, case managers) to ensure all pertinent clinical data is obtained prior to the first provider visit. Identify and escalate any urgent clinical concerns to the appropriate team members for timely intervention. Ensure that all required intake documentation is completed and aligned with regulatory and organizational standards. Support coordination of care transitions by communicating relevant patient history to internal stakeholders. Rescheduling patient appointments as needed Review and/or update patient insurance information. Qualifications: Prior healthcare, hospice, or medical office experience preferred Strong organization and time management abilities Excellent communication skills across diverse teams Proficient with EMR systems and scheduling tools Knowledge of HIPAA-compliant documentation practices Ability to work in office on a hybrid schedule Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.", "summaryDescription" : "Hospice Intake Coordinator at Ennoble Care", "postedDate" : "2026-06-15T23:18:39.991", "createdAt" : "2026-06-15T23:18:39.991", "lastUpdated" : "2026-06-16T07:03:08.860", "ingestTimestamp" : "2026-06-15T23:18:39.991", "mongoId" : "6a30514df292fd229cefe1e9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 54000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 1118.2649, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca12374d8ee00a09a48ac", "title" : "Intake Coordinator", "company" : "Local Infusion", "industry" : "Center Operations", "salary" : { "min" : 24.0, "max" : 25.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Dix Hills, NY", "locations" : [ "Dix Hills, NY", "Commack, NY" ], "timestamp" : "2026-06-15T10:07:59.382", "fingerprint" : "bb9a0ff496f5cee91331ed6f6bc9f72454303a0924722d6a183d127244bd8c5b", "source" : "ashby", "applyUrl" : "https://jobs.ashbyhq.com/Local%20Infusion/682be885-23e5-4626-b07d-75d313cdb637/application", "externalId" : "682be885-23e5-4626-b07d-75d313cdb637", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dix Hills", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Dix Hills, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 6, "experienceLevel" : "Mid", "hardSkillsList" : [ "Insurance pre-authorization", "Medical terminology", "Medical insurance", "Reading medical charts" ], "softSkillsList" : [ "Patient care, Customer service" ], "hardSkills" : [ { "name" : "Insurance pre-authorization", "level" : "intermediate" }, { "name" : "Medical terminology", "level" : "intermediate" }, { "name" : "Medical insurance", "level" : "intermediate" }, { "name" : "Reading medical charts", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Patient care, Customer service" } ], "majorSkills" : "Insurance pre-authorization, Referral coordination, Customer service, Medical charts, EHR systems", "majorSkillsList" : [ "Insurance pre-authorization, Referral coordination, Customer service, Medical charts, EHR systems" ], "coreResponsibilities" : "Handle all aspects of the infusion referral obtaining authorizations, financial counseling, benefit investigation. Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients. Communicate referral process and status to patients in a customer-centric way. Openly communicate with referring/prescribing providers. Assist in maintaining medical inventory and office supplies.", "toolProficiency" : [ "Electronic Health Records (EHR) systems" ], "communicationSkills" : "Communicate referral process; Communicate with providers", "continuousLearning" : "We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way.", "qualificationsBasic" : "Health Care Experience Required. Insurance Prior Authorization Experience. Medical Terminology Experience. Overall Medical Insurance Experience. Ability to quickly grasp new apps. Experience and familiarity utilizing Electronic Health Records (EHR) systems.", "qualificationsPreferred" : "Prior Experience in Infusion is Preferred.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WE ARE LOCAL INFUSION. Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry, because patients deserve better. By providing both exceptional, patient-centered care and the proprietary, AI-driven technology powering it, Local Infusion accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey — from patients and clinicians to health plans, health systems, employers, and pharma. Clinicians can spend less time on paperwork and more time with patients, bringing comfort, connection, and community back to healthcare. With Local Infusion, every patient and every care team is fully supported, every step of the way. Fraud and Security Notice: Please note that all communication regarding job opportunities at Local Infusion will come exclusively from an @mylocalinfusion.com http://mylocalinfusion.com email address. If you receive messages from any other domain, please disregard them. THE ROLE We’re looking for an Insurance & Intake Coordinator -- a \"Infusion Guide\" -- who is passionate about raising the bar in infusion therapy care. The Infusion Guide will contribute to the company’s growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure our patients receive the highest level of care possible in infusion therapy. This is a Full-Time position that will be located onsite. This role will be primarily based in Dix Hills, NY and work 8am - 4:30pm. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload. - Salary starting at $25/hr + quarterly bonus based on metrics & full benefits IN THIS ROLE, YOU WILL: - Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation - Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients - Communicate referral process and status to patients in a customer-centric way - Openly communicate with referring/prescribing providers - Assist in maintaining medical inventory and office supplies - Dedicated 6 week training plan to help you succeed in your role HERE’S WHAT WE’RE LOOKING FOR: - Passion for Patient Care, and Delivering Exceptional Patient Experiences - Health Care Experience Required - Prior Experience in Infusion is Preferred - Insurance Prior Authorization Experience - Medical Terminology Experience - Overall Medical Insurance Experience - Ability to quickly grasp new apps - Experience and strong familiarity utilizing Electronic Health Records (EHR) systems THE LOCAL INFUSION WAY Local Infusion is a respectful upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies. As part of our team, full-time employees get: - Medical, dental, and vision insurance through our employer plan - Short and long-term disability coverage - 401(k) — as an early-stage startup, and we match! - 15 Days PTO — and we want you to take it! - Competitive paid parental leave and flexible return to work policy. - We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way. We don’t discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.", "summaryDescription" : "Intake Coordinator at Local Infusion. Skills: Insurance pre-authorization, Referral coordination, Customer service, Medical charts, EHR systems. Handle all aspects of the infusion referral obtaining authorizations, financial counseling, benefit investigation. Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients. Communicate referral process and status to patients in a customer-centric way. Openly communicate with referring/pre", "createdAt" : "2026-06-14T21:41:46.614", "lastUpdated" : "2026-06-15T10:07:59.382", "ingestTimestamp" : "2026-06-14T21:41:46.614", "mongoId" : "6a2ca12374d8ee00a09a48ac", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 25, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance pre-authorization", "Medical terminology", "Medical insurance", "Reading medical charts", "Patient care, Customer service", "Insurance pre-authorization, Referral coordination, Customer service, Medical charts, EHR systems", "Electronic Health Records (EHR) systems" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 1072.2234, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c68f574d8ee00a09056c5", "title" : "Intake Coordinator", "company" : "Local Infusion", "industry" : "Center Operations", "salary" : { "min" : 24.0, "max" : 25.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Dix Hills, NY", "locations" : [ "Dix Hills, NY", "Commack, NY" ], "timestamp" : "2026-06-15T22:10:34.785", "fingerprint" : "29ffde722b7976457d0103e743e65bf8291dce72f0eda557ca25a60caf538ac9", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/local%20infusion/682be885-23e5-4626-b07d-75d313cdb637/application", "externalId" : "682be885-23e5-4626-b07d-75d313cdb637", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dix Hills", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.8028470,-73.3371556" } ], "locationText" : "Dix Hills, New York, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "EHR", "professionalSkills" : [ "Benefit investigation", "Financial counseling" ], "hardSkillsList" : [ "Medical chart reading", "Insurance pre-authorizations" ], "hardSkills" : [ { "name" : "Medical chart reading", "level" : "intermediate" }, { "name" : "Insurance pre-authorizations", "level" : "intermediate" } ], "majorSkills" : "Infusion referral coordination, Patient care, Physician customer service", "majorSkillsList" : [ "Infusion referral coordination", "Patient care", "Physician customer service" ], "coreResponsibilities" : "Handle infusion referral, Obtain authorizations, Perform financial counseling, Conduct benefit investigation, Liaise with referring providers, Obtain documentation for treatment, Communicate patient status, Communicate referral process to patients, Communicate referral status to patients, Communicate with referring providers, Communicate with prescribing providers, Assist in maintaining medical inventory, Assist in maintaining office supplies", "teamCollaboration" : "Referring providers; Prescribing providers", "domainKnowledge" : "Infusion therapy", "domainList" : [ "infusion-therapy" ], "domainSpecificKnowledge" : [ "Infusion therapy" ], "communicationSkills" : "Customer-centric communication", "documentationSkills" : "Medical chart reading", "continuousLearning" : "6 week training plan; Professional development opportunities", "qualificationsBasic" : "Healthcare Experience Required, Insurance Prior Authorization Experience, Medical Terminology Experience, Overall Medical Insurance Experience, Ability to quickly grasp new apps, Experience utilizing Electronic Health Records (EHR) systems", "qualificationsPreferred" : "Prior Experience in Infusion", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WE ARE LOCAL INFUSION. Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry, because patients deserve better. By providing both exceptional, patient-centered care and the proprietary, AI-driven technology powering it, Local Infusion accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey — from patients and clinicians to health plans, health systems, employers, and pharma. Clinicians can spend less time on paperwork and more time with patients, bringing comfort, connection, and community back to healthcare. With Local Infusion, every patient and every care team is fully supported, every step of the way. Fraud and Security Notice: Please note that all communication regarding job opportunities at Local Infusion will come exclusively from an @mylocalinfusion.com http://mylocalinfusion.com email address. If you receive messages from any other domain, please disregard them. THE ROLE We’re looking for an Insurance & Intake Coordinator -- a \"Infusion Guide\" -- who is passionate about raising the bar in infusion therapy care. The Infusion Guide will contribute to the company’s growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure our patients receive the highest level of care possible in infusion therapy. This is a Full-Time position that will be located onsite. This role will be primarily based in Dix Hills, NY and work 8am - 4:30pm. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload. - Salary starting at $25/hr + quarterly bonus based on metrics & full benefits IN THIS ROLE, YOU WILL: - Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation - Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients - Communicate referral process and status to patients in a customer-centric way - Openly communicate with referring/prescribing providers - Assist in maintaining medical inventory and office supplies - Dedicated 6 week training plan to help you succeed in your role HERE’S WHAT WE’RE LOOKING FOR: - Passion for Patient Care, and Delivering Exceptional Patient Experiences - Health Care Experience Required - Prior Experience in Infusion is Preferred - Insurance Prior Authorization Experience - Medical Terminology Experience - Overall Medical Insurance Experience - Ability to quickly grasp new apps - Experience and strong familiarity utilizing Electronic Health Records (EHR) systems THE LOCAL INFUSION WAY Local Infusion is a respectful upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies. As part of our team, full-time employees get: - Medical, dental, and vision insurance through our employer plan - Short and long-term disability coverage - 401(k) — as an early-stage startup, and we match! - 15 Days PTO — and we want you to take it! - Competitive paid parental leave and flexible return to work policy. - We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way. We don’t discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.", "summaryDescription" : "Intake Coordinator at Local Infusion. Skills: Infusion referral coordination, Patient care, Physician customer service. Handle infusion referral. Obtain authorizations", "createdAt" : "2026-06-14T18:48:16.811", "lastUpdated" : "2026-06-15T22:10:34.785", "ingestTimestamp" : "2026-06-14T18:48:16.811", "mongoId" : "6a2c68f574d8ee00a09056c5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 25, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Medical chart reading", "Insurance pre-authorizations", "Infusion referral coordination", "Patient care", "Physician customer service", "Benefit investigation", "Financial counseling", "Infusion therapy" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 1055.3854, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309081f292fd229c0b4cf2", "title" : "Per diem Intake Information Coordinator", "company" : "By the Bay Health", "industry" : "Healthcare", "salary" : { "min" : 25.0, "max" : 35.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Larkspur ", "locations" : [ "Larkspur" ], "timestamp" : "2026-06-16T12:25:40.129", "fingerprint" : "81e715fc6af1d6dac727f29d158ce0ba42834eecf99b10ca2706c26ef4eb44e4", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bythebayhealth/jobs/5263005008", "externalId" : "5263005008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Larkspur", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.9340915,-122.5352539" } ], "locationText" : "Larkspur, California, United States", "majorSkills" : "Patient intake, Information coordination", "majorSkillsList" : [ "Patient intake", "Information coordination" ], "coreResponsibilities" : "Coordinate referral sources, Facilitate patient admission, Manage administrative aspects, Establish positive relationships, Maintain positive relationships, Respond to customer requests, Respond to customer concerns, Manage insurance verification, Manage authorization process, Provide information to patients, Provide information to referral sources", "domainKnowledge" : "Home care services; Skilled Home Health Care; Palliative Care; Adult Hospice Care; Pediatric Care; Healthcare personnel vaccine requirements", "domainList" : [ "home-care-services", "skilled-home-health-care", "palliative-care", "adult-hospice-care", "pediatric-care", "healthcare-personnel-vaccine-requirements" ], "domainSpecificKnowledge" : [ "Home care services", "Skilled Home Health Care", "Palliative Care", "Adult Hospice Care", "Pediatric Care", "Healthcare personnel vaccine requirements" ], "specialRequirements" : "Must live in Bay Area", "qualificationsBasic" : "One to three months related experience, Equivalent combination of education and experience", "qualificationsPreferred" : "Clerical/administrative tasks in healthcare setting preferred, Related position experience preferred", "workSiteFlexibility" : "Remote", "rawDescription" : "By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U. S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. The Intake/Information Coordinator is responsible for coordinating referral sources to facilitate the admission of the patient to home care services. This position is responsible for managing administrative aspects of the patient intake process, including establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization process. The position provides information to potential agency patients and referral sources regarding the home health services of the agencies in compliance with organization policies and procedures and applicable laws and regulations. Schedule: Every Saturday 8:30am - 5:00pm Location: Remote; must live in the Bay Area By the Bay Health follows all CDPH vaccine requirements for healthcare personnel. Essential Duties or one to three months related experience and/or training; or equivalent combination of education and experience Previous experience performing clerical/administrative tasks in a healthcare setting or related position preferred Pay Range: $25.00 - $35.00 hourly By the Bay Health is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.", "summaryDescription" : "Per diem Intake Information Coordinator at By the Bay Health. Skills: Patient intake, Information coordination. Coordinate referral sources. Facilitate patient admission", "postedDate" : "2026-06-16T03:16:17.723", "createdAt" : "2026-06-16T03:16:17.723", "lastUpdated" : "2026-06-16T12:25:40.129", "ingestTimestamp" : "2026-06-16T03:16:17.723", "mongoId" : "6a309081f292fd229c0b4cf2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 72800, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Patient intake", "Information coordination", "Home care services", "Skilled Home Health Care", "Palliative Care", "Adult Hospice Care", "Pediatric Care", "Healthcare personnel vaccine requirements" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 1044.5958, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2ecb9d74d8ee00a0eb8f39", "title" : "Medical Intake Specialist (Spanish Fluency Required)", "industry" : "Operations", "salary" : { "min" : 41500.0, "max" : 53500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Medical Intake Specialist in Salt Lake City, Utah, with adjustments for the healthcare industry and required Spanish fluency." }, "location" : "Salt Lake City", "locations" : [ "Salt Lake City" ], "timestamp" : "2026-06-15T23:54:36.293", "fingerprint" : "73c37f3ce83d8051e9386e19d8fa16a58dce167b267427602ad17c9d201cf4ad", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/stealthhc/5036491b-520b-48ee-be01-25e02b590002/application", "externalId" : "5036491b-520b-48ee-be01-25e02b590002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Salt Lake City", "state" : "Utah", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7596198,-111.8867970" } ], "locationText" : "Salt Lake City, Utah, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Medical histories", "Medical records" ], "hardSkillsList" : [ "Documentation protocols" ], "softSkillsList" : [ "Calm", "Empathetic", "Professional" ], "hardSkills" : [ { "name" : "Documentation protocols", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Calm" }, { "name" : "Empathetic" }, { "name" : "Professional" } ], "majorSkills" : "Medical histories, Medical records", "majorSkillsList" : [ "Medical histories", "Medical records" ], "coreResponsibilities" : "Conduct outbound calls with patients, Gather detailed medical histories, Gather detailed injury histories, Listen actively, Document information with accuracy, Review medical records for completeness, Review medical records for clarity, Review medical records for internal consistency, Organize medical information, Standardize medical information, Ensure patient histories are thorough, Ensure patient histories are consistent, Ensure patient histories are easy to interpret, Review your work carefully, Follow established workflows, Follow documentation protocols, Partner with operations team, Improve processes, Improve quality", "teamCollaboration" : "Partner with operations team", "domainKnowledge" : "Healthcare operations; Medical documentation", "domainList" : [ "healthcare-operations", "medical-documentation" ], "domainSpecificKnowledge" : [ "Healthcare operations", "Medical documentation" ], "toolProficiency" : [ "Internal systems" ], "communicationSkills" : "Active listening", "documentationSkills" : "Medical charting", "specialRequirements" : "In-person onboarding", "qualificationsBasic" : "Fluency in Spanish required, Two weeks of in-person onboarding required", "qualificationsPreferred" : "Previous experience in medical scribing, Previous experience in healthcare administrative roles, Interest in healthcare, Interest in medicine, Interest in operations, Comfort learning new software, Comfort working with new tools", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Who we are We help physicians achieve independence by making it easier to start, operate, and grow their practices with AI driven technology. We also work directly with patients to understand their injuries and treatment history, enabling physicians to focus on delivering care. Founded in 2024, we are a venture backed company that has already reached profitability and built a strong, credentialed customer base across California, including leading orthopedic surgeons. About the role This is a non clinical, remote healthcare role that is well suited for individuals who want meaningful work and real exposure to healthcare operations. You will speak directly with patients, collect and organize medical histories, and help ensure medical records are accurate and complete. The work is structured, repeatable, and supported by templates and training. What you will do - Conduct outbound calls with patients (in English and Spanish) to gather detailed medical and injury histories - Listen actively and document information with a high level of accuracy using structured templates and internal systems - Review medical records for completeness, clarity, and internal consistency - Organize and standardize medical information to meet quality and documentation standards - Ensure patient histories are thorough, consistent, and easy for physicians to interpret - Review your work carefully to maintain a high standard of accuracy - Follow established workflows and documentation protocols - Partner with the operations team to continuously improve processes and quality You might be a good fit if you - Enjoy focused, detail-oriented work and take pride in precision - Are comfortable engaging in thoughtful, sometimes extended conversations with patients - Can remain calm, empathetic, and professional during sensitive or challenging discussions - Are dependable and able to manage your time independently - Thrive in structured environments and follow processes consistently - Are interested in gaining exposure to healthcare—especially if you are pre-med, studying public health, nursing, or exploring a career in healthcare Nice to have but not required - Previous experience in medical scribing or healthcare administrative roles - A strong interest in healthcare, medicine, or operations - Comfort learning and working with new software and tools Role details - Clear responsibilities, expectations, and performance metrics - Remote schedule - Fluency in Spanish is required - Structured onboarding and training provided - Two weeks of in-person onboarding required at our San Mateo or Los Angeles location - Hourly and salary positions available", "summaryDescription" : "Medical Intake Specialist (Spanish Fluency Required). Skills: Medical histories, Medical records. Conduct outbound calls with patients. Gather detailed medical histories", "createdAt" : "2026-06-14T21:38:55.233", "lastUpdated" : "2026-06-15T23:54:36.293", "ingestTimestamp" : "2026-06-14T21:38:55.233", "mongoId" : "6a2ecb9d74d8ee00a0eb8f39", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41500, "salaryAnnualMax" : 53500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Documentation protocols", "Calm", "Empathetic", "Professional", "Medical histories", "Medical records", "Healthcare operations", "Medical documentation", "Internal systems" ], "skillCount" : 9, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 1029.0421, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c948d74d8ee00a098ad6a", "title" : "Virtual Transition Coordinator/Intake Specialist", "company" : "ACCEL Schools", "industry" : "Education", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Virtual Transition Coordinator/Intake Specialist in the United States, adjusted for the education industry." }, "location" : "Virtual Prep Academy of West Virginia", "locations" : [ "Virtual Prep Academy of West Virginia" ], "certifications" : [ "West Virginia Special Education Teacher or Administrator Certification" ], "timestamp" : "2026-06-15T08:27:30.282", "fingerprint" : "10b9ef620d1e4727bd6015e92155afb9aec58ae47b96d10863e9946c061250e6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/accelschools/jobs/7770412003", "externalId" : "7770412003", "industryFunction" : { }, "structuredLocations" : [ { "state" : "West Virginia", "country" : "United States", "continent" : "na", "workMode" : "hybrid" } ], "locationText" : "West Virginia, United States", "professionalSkills" : [ "Confidentiality", "Decision making", "Compliance", "Oversight", "Coordination", "Consultation", "Collaboration", "Data gathering", "Policy implementation", "Professional development", "Training facilitation", "Feedback provision", "Coaching", "Educational planning", "Data collection" ], "hardSkillsList" : [ "Special education compliance", "Transition services", "IEP meetings", "State reporting" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Special education compliance", "level" : "intermediate" }, { "name" : "Transition services", "level" : "intermediate" }, { "name" : "IEP meetings", "level" : "intermediate" }, { "name" : "State reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Special education, Transition services, IEP compliance", "majorSkillsList" : [ "Special education", "Transition services", "IEP compliance" ], "coreResponsibilities" : "Review Special Education documents, Assist in seeking documentation, Support special education department, Make purposeful decisions, Follow state and federal guidelines, Review and assist documentation, Support special education programming, Support special education instruction, Consult transition services, Coordinate transition services, Ensure student enrollment, Complete graduation tracks, Obtain employment, Develop essential skills, Collaborate with DRS, Collaborate with WVDE transition coordinator, Assist gathering student data, Implement student centered decisions, Maintain professionalism, Maintain organization, Maintain confidentiality, Review documents for compliance, Make decisions on compliance, Maintain communication with School Psychologist, Maintain communication with Special Education Coordinator, Maintain communication with IEP Case Managers, Communicate next steps, Inform IEP Case Manager, Inform of next steps, Communicate with Special Education Coordinator, Attend relevant trainings, Stay current on regulations, Stay current on best practices, Develop professional development, Facilitate training on transition topics, Review transition IEPs, Provide feedback to Teachers, Provide coaching to Teachers, Act as district representative, Coordinate educational planning, Understand educational opportunities, Educate families, Educate school personnel, Collaborate with WVDHHR, Collaborate with post-secondary schools, Collaborate with DRS, Assist with test registration, Assist with FASFA, Assist with college applications, Provide follow-up services, Track progress, Collect student data, Perform other job duties", "teamCollaboration" : "Special Education Coordinator; Registrars; WVDE LEA’s; Building leadership; School-based intervention teams; Student; Parent/guardian; Educators; Related service providers; Case managers; DRS; WVDE transition coordinator; School Psychologist; IEP Case Managers; County agencies; Department of education; Special Education Teachers; Parents/guardians; Counselors; CTE coordinator; WVDHHR; Post-secondary schools", "domainKnowledge" : "Policy 2419; IDEA; Special education; Transition services; State laws; Federal guidelines; State regulations; Federal regulations; State reporting; Post-secondary education; Graduation tracks; Employment skills; Societal function skills", "domainList" : [ "policy-2419", "idea", "special-education", "transition-services", "state-laws", "federal-guidelines", "state-regulations", "federal-regulations", "state-reporting", "post-secondary-education", "graduation-tracks", "employment-skills", "societal-function-skills" ], "domainSpecificKnowledge" : [ "Policy 2419", "IDEA", "Special education", "Transition services", "State laws", "Federal guidelines", "State regulations", "Federal regulations", "State reporting", "Post-secondary education", "Graduation tracks", "Employment skills", "Societal function skills" ], "toolProficiency" : [ "Microsoft Office", "Google Suite" ], "communicationSkills" : "Written communication; Oral communication", "documentationSkills" : "Special Education documents; IEP documents", "continuousLearning" : "Attend relevant trainings", "problemSolvingSkills" : "Decision making; Sound judgments", "specialRequirements" : "In-person work required, Not eligible Colorado, Not eligible California, Not eligible New York, Not eligible Washington State", "qualificationsBasic" : "Bachelor's Degree, 3 years experience, West Virginia Special Education Teacher or Administrator Certification, Proficiency in Microsoft Office, Proficiency in Google Suite Products, Ability to handle confidential information, Reliable, dependable, trustworthy work ethic, Ability to manage difficult client situations, Ability to make sound judgments, Mature attitude and insight, Demonstrated leadership ability, Demonstrated management ability, Excellent written communication skills, Excellent oral communication skills, Ability to work under pressure, Ability to prioritize tasks, Ability to execute tasks, Ability to meet deadlines", "qualificationsPreferred" : "Master's Degree", "workSiteFlexibility" : "Flexible", "rawDescription" : "About the Team The Virtual Preparatory Academy of West Virginia is a K-12 tuition-free online public school in the state of West Virginia. At VPA West Virginia, we empower students to be their best by enabling them to learn in ways that are right for them – using innovative technology at home, at their proper level, and at their own pace. The Intake Specialist, collaboration with the Special Education Coordinator, registrars, and WVDE LEA’s supports the special education department through purposeful decision making of transferring special education documents following all state and federal guidelines. The Intake Coordinator is responsible for reviewing and assisting in seeking documentation for all new and returning Students with Disabilities enrolling in VPrep of WV. The Transition Coordinator, in collaboration with building leadership and school-based intervention teams, is responsible for special education compliance, implementation, and oversight of special education programming and instruction. Additionally, the Transition Coordinator will consult and coordinate transition services within a team comprised of the student, parent/guardian, educators, and related service providers. Work closely with case managers of students of transition age to ensure students can enroll in higher education, complete their high school graduation tracks, obtain employment, and develop essential skills needed to function productively in society. Collaborate with DRS (Department of Rehabilitation Services) and the WVDE transition coordinator. Assist with gathering student data required for state reporting. Makes and implements student centered decisions in accordance with all state laws and regulations and VPrep of WV procedures and policies. This is a virtual position, but in-person work will be required throughout the year. **Applicants in Colorado, California, New York, and Washington State are not eligible for this position** About the Opportunity Be able to work autonomously and maintain a high level of professionalism, organization, and confidentiality Review all incoming Special Education documents for compliance with West Virginia Department of Education, Policy 2419, and IDEA and confidentiality make decisions on whether or not documents are deemed compliant or noncompliant in order for 10-day IEP meetings Maintain communication with School Psychologist, Special Education Coordinator, and IEP Case Managers if incoming documents are found to be noncompliant or expired and communicate next steps Inform IEP Case Manager when all necessary documents are received and inform of next steps Communicate with Special Education Coordinator if students are to receive Related Services according to documents Attend relevant trainings offered by county agencies and the department of education to stay current on regulations and best practices Develop and facilitate professional development and training on transition topics Review Special Education documents, including transition IEPs, for compliance and quality and provide feedback and coaching to Special Education Teachers prior to IEP meetings Act as a district representative during transition IEP meetings Collaborate with the Special Education Coordinator on state reporting pertaining to transition Coordinate educational planning with parents/guardians, students, counselors, CTE coordinator, etc. to understand educational opportunities, post high school available to the student and educate families and school personnel on these options; Collaborate with agencies such as WVDHHR, post-secondary schools, DRS, etc. Assist with post-secondary test registration, FASFA, and college applications; Provide follow-up services, track progress and collect student data for one year post discharge Perform all other job duties as assigned About You Bachelor’s Degree in Special Education, Master’s Degree Preferred Minimum 3 years of experience providing special education services in an online model Current West Virginia Special Education Teacher or Administrator Certification Proficiency in Microsoft Office and Google Suite Products Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality. Demonstrates a reliable, dependable, and trustworthy work ethic. Ability to manage difficult or emotional client situations Ability to make sound judgments after all available information has been gathered or communicated. Demonstrates a mature attitude and insight into matters affecting department, self and / or company welfare. Demonstrated leadership and management ability. Excellent written and oral communication skills. Ability to work well under pressure, effectively prioritizing and executing tasks to meet deadlines consistently. Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members. Ability to work independently and contribute to a team Understanding and ability to manage confidential information Ability to pass federal and state criminal background check About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.", "summaryDescription" : "Virtual Transition Coordinator/Intake Specialist at ACCEL Schools. Skills: Special education, Transition services, IEP compliance. Review Special Education documents. Assist in seeking documentation", "postedDate" : "2026-06-14T02:27:18.356", "createdAt" : "2026-06-14T02:27:18.356", "lastUpdated" : "2026-06-15T08:27:30.282", "ingestTimestamp" : "2026-06-14T02:27:18.356", "mongoId" : "6a2c948d74d8ee00a098ad6a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Special education compliance", "Transition services", "IEP meetings", "State reporting", "Leadership", "Special education", "IEP compliance", "Confidentiality", "Decision making", "Compliance", "Oversight", "Coordination", "Consultation", "Collaboration", "Data gathering", "Policy implementation", "Professional development", "Training facilitation", "Feedback provision", "Coaching", "Educational planning", "Data collection", "Policy 2419", "IDEA", "State laws", "Federal guidelines", "State regulations", "Federal regulations", "Post-secondary education", "Graduation tracks", "Employment skills", "Societal function skills", "West Virginia Special Education Teacher or Administrator Certification", "Microsoft Office", "Google Suite" ], "skillCount" : 35, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 1014.56274, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c7ccf74d8ee00a094e712", "title" : "Virtual Transition Coordinator/Intake Specialist", "company" : "Virtual Preparatory Academy of West Virginia", "industry" : "Education", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Virtual Transition Coordinator/Intake Specialist in the Education industry in the United States, adjusted for a remote work mode." }, "location" : "Virtual Prep Academy of West Virginia", "locations" : [ "Virtual Prep Academy of West Virginia" ], "certifications" : [ "Current West Virginia Special Education Teacher or Administrator Certification" ], "timestamp" : "2026-06-15T10:55:45.228", "fingerprint" : "7e818b9a66c5d8c5ab3899e6ef9306619ac939d8624b1c31950a2ec57c0ab746", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/vpawv/jobs/7770415003", "externalId" : "7770415003", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "technicalSkills" : "Microsoft Office, Google Suite", "professionalSkills" : [ "Confidentiality", "Decision making", "Organization", "Professionalism", "Judgment" ], "hardSkillsList" : [ "Special education compliance", "IEP development", "Transition services", "Data collection", "Document review" ], "softSkillsList" : [ "Leadership", "Critical thinking" ], "hardSkills" : [ { "name" : "Special education compliance", "level" : "intermediate" }, { "name" : "IEP development", "level" : "intermediate" }, { "name" : "Transition services", "level" : "intermediate" }, { "name" : "Data collection", "level" : "intermediate" }, { "name" : "Document review", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Critical thinking" } ], "majorSkills" : "Special education, IEP meetings, Transition planning", "majorSkillsList" : [ "Special education", "IEP meetings", "Transition planning" ], "coreResponsibilities" : "Review Special Education documents, Make compliance decisions, Maintain communication with staff, Inform IEP Case Managers, Attend relevant trainings, Develop professional development, Facilitate training on transition topics, Review transition IEPs, Provide feedback to teachers, Coach Special Education Teachers, Act as district representative, Coordinate transition services, Gather student data, Assist with state reporting, Implement student centered decisions, Coordinate educational planning, Educate families on opportunities, Educate school personnel, Assist with post-secondary registration, Assist with FASFA, Assist with college applications, Provide follow-up services, Track student progress, Collect student data post discharge", "teamCollaboration" : "Special Education Coordinator; Registrars; WVDE LEA’s; Building leadership; School-based intervention teams; Student; Parent/guardian; Educators; Related service providers; Case managers; DRS; WVDHHR; Post-secondary schools", "domainKnowledge" : "IDEA; Special education; Transition services; K-12 online education; IEP meetings", "domainList" : [ "idea", "special-education", "transition-services", "k-12-online-education", "iep-meetings" ], "domainSpecificKnowledge" : [ "IDEA", "Special education", "Transition services", "K-12 online education", "IEP meetings" ], "communicationSkills" : "Written communication; Oral communication", "documentationSkills" : "Special Education documents; Transition IEPs", "continuousLearning" : "Attend relevant trainings", "problemSolvingSkills" : "Sound judgment", "specialRequirements" : "In-person work required, Not eligible in CO, CA, NY, WA", "qualificationsBasic" : "Bachelor's Degree, Minimum 3 years experience, West Virginia Special Education Teacher or Administrator Certification, Proficiency in Microsoft Office, Proficiency in Google Suite Products", "qualificationsPreferred" : "Master's Degree", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "About the Team The Virtual Preparatory Academy of West Virginia is a K-12 tuition-free online public school in the state of West Virginia. At VPA West Virginia, we empower students to be their best by enabling them to learn in ways that are right for them – using innovative technology at home, at their proper level, and at their own pace. The Intake Specialist, collaboration with the Special Education Coordinator, registrars, and WVDE LEA’s supports the special education department through purposeful decision making of transferring special education documents following all state and federal guidelines. The Intake Coordinator is responsible for reviewing and assisting in seeking documentation for all new and returning Students with Disabilities enrolling in VPrep of WV. The Transition Coordinator, in collaboration with building leadership and school-based intervention teams, is responsible for special education compliance, implementation, and oversight of special education programming and instruction. Additionally, the Transition Coordinator will consult and coordinate transition services within a team comprised of the student, parent/guardian, educators, and related service providers. Work closely with case managers of students of transition age to ensure students can enroll in higher education, complete their high school graduation tracks, obtain employment, and develop essential skills needed to function productively in society. Collaborate with DRS (Department of Rehabilitation Services) and the WVDE transition coordinator. Assist with gathering student data required for state reporting. Makes and implements student centered decisions in accordance with all state laws and regulations and VPrep of WV procedures and policies. This is a virtual position, but in-person work will be required throughout the year. **Applicants in Colorado, California, New York, and Washington State are not eligible for this position** About the Opportunity Be able to work autonomously and maintain a high level of professionalism, organization, and confidentiality Review all incoming Special Education documents for compliance with West Virginia Department of Education, Policy 2419, and IDEA and confidentiality make decisions on whether or not documents are deemed compliant or noncompliant in order for 10-day IEP meetings Maintain communication with School Psychologist, Special Education Coordinator, and IEP Case Managers if incoming documents are found to be noncompliant or expired and communicate next steps Inform IEP Case Manager when all necessary documents are received and inform of next steps Communicate with Special Education Coordinator if students are to receive Related Services according to documents Attend relevant trainings offered by county agencies and the department of education to stay current on regulations and best practices Develop and facilitate professional development and training on transition topics Review Special Education documents, including transition IEPs, for compliance and quality and provide feedback and coaching to Special Education Teachers prior to IEP meetings Act as a district representative during transition IEP meetings Collaborate with the Special Education Coordinator on state reporting pertaining to transition Coordinate educational planning with parents/guardians, students, counselors, CTE coordinator, etc. to understand educational opportunities, post high school available to the student and educate families and school personnel on these options; Collaborate with agencies such as WVDHHR, post-secondary schools, DRS, etc. Assist with post-secondary test registration, FASFA, and college applications; Provide follow-up services, track progress and collect student data for one year post discharge Perform all other job duties as assigned About You Bachelor’s Degree in Special Education, Master’s Degree Preferred Minimum 3 years of experience providing special education services in an online model Current West Virginia Special Education Teacher or Administrator Certification Proficiency in Microsoft Office and Google Suite Products Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality. Demonstrates a reliable, dependable, and trustworthy work ethic. Ability to manage difficult or emotional client situations Ability to make sound judgments after all available information has been gathered or communicated. Demonstrates a mature attitude and insight into matters affecting department, self and / or company welfare. Demonstrated leadership and management ability. Excellent written and oral communication skills. Ability to work well under pressure, effectively prioritizing and executing tasks to meet deadlines consistently. Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members. Ability to work independently and contribute to a team Understanding and ability to manage confidential information Ability to pass federal and state criminal background check About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.", "summaryDescription" : "Virtual Transition Coordinator/Intake Specialist at Virtual Preparatory Academy of West Virginia. Skills: Special education, IEP meetings, Transition planning. Review Special Education documents. Make compliance decisions", "postedDate" : "2026-06-13T21:00:48.116", "createdAt" : "2026-06-13T21:00:48.116", "lastUpdated" : "2026-06-15T10:55:45.228", "ingestTimestamp" : "2026-06-13T21:00:48.116", "mongoId" : "6a2c7ccf74d8ee00a094e712", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Special education compliance", "IEP development", "Transition services", "Data collection", "Document review", "Leadership", "Critical thinking", "Special education", "IEP meetings", "Transition planning", "Confidentiality", "Decision making", "Organization", "Professionalism", "Judgment", "IDEA", "K-12 online education", "Current West Virginia Special Education Teacher or Administrator Certification" ], "skillCount" : 18, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 977.96484, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c8c2374d8ee00a0974a58", "title" : "Retention Specialist", "company" : "SpotOn", "industry" : "Customer Success", "salary" : { "min" : 22300.0, "currency" : "MXN", "frequency" : "yearly", "is_estimated" : false }, "location" : "Mexico City, Mexico City, Mexico", "locations" : [ "Mexico City, Mexico City, Mexico" ], "timestamp" : "2026-06-16T02:52:22.412", "fingerprint" : "c0ba777b3cedddd6f30c5e15d48fbd13fa39bda215d1484a49ff786cdda5b087", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/spoton/441b8be0-79ff-4279-b7e1-b02db9baefab/application", "externalId" : "441b8be0-79ff-4279-b7e1-b02db9baefab", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Mexico City", "state" : "Mexico City", "country" : "Mexico", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "19.4326296,-99.1331785" } ], "locationText" : "Mexico City, Mexico City, Mexico", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About SpotOn We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. - Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users - Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users - Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you. POSITION OBJECTIVE The Retention Specialist plays a critical role in protecting revenue and strengthening long-term client relationships. This role serves as the primary point of contact for at-risk clients, providing empathetic, solution-oriented support while identifying pain points, guiding resolution, and ensuring clients realize the full value of SpotOn solutions. Success in this role directly drives retention, revenue preservation, and client satisfaction, with opportunities to contribute to growth initiatives through upsell and proactive engagement.. RESPONSIBILITIES - Manage inbound and outbound client interactions, including Salesforce cases, emails, and churn alerts, with urgency and professionalism. - Engage B and C segment clients to resolve dissatisfaction, restore accounts, and prevent churn. - Conduct proactive health checks, risk assessments, and escalations to safeguard account retention. - Collaborate with Sales, Support, and Client Success teams to resolve issues and recover at-risk accounts. - Recommend tailored solutions, product enhancements, and pricing adjustments to retain clients. - Negotiate cancellations and execute creative retention strategies to preserve recurring revenue. - Maintain accurate documentation of all client interactions, resolutions, and outcomes. - Meet retention KPIs and performance targets, while identifying trends to improve engagement and revenue. - Execute proactive outreach to accounts showing early signs of disengagement. - Maintain expert knowledge of SpotOn products and value propositions to support client success. - Respond promptly to client inquiries and online feedback, ensuring timely resolution and positive experiences. - Deliver high-quality, accurate work and outcomes by consistently adhering to documented processes, including Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and checklists. - Review and verify outcomes before submission to maintain consistency and high-quality standards. - Identify and address process gaps or errors to drive continuous improvement and operational excellence. SKILLS & KNOWLEDGE - Strong communication, influence, and problem-solving skills; able to collaborate across teams and engage stakeholders. - High emotional intelligence with exceptional written and verbal communication for client-facing interactions. - Ability to manage multiple clients, cases, and projects in a fast-paced environment. - Solutions-oriented, proactive mindset with a focus on retention and client satisfaction. - Adaptable and agile, able to navigate complexity and ambiguity while meeting deadlines. - Depth of experience in client retention, account management, or customer success with measurable outcomes. - Knowledge of payment processing, SaaS, or software solutions industries. PREVIOUS EXPERIENCE - 2 – 5 years of professional experience in customer success or related roles. - Experience in fintech or SaaS environments preferred. EDUCATION / PROFESSIONAL TRAINING - Bachelor’s degree in Business Administration, Marketing, Communications, Hospitality Management, or a related field required. - An equivalent combination of education and experience may be considered. LANGUAGES & LEVEL OF PROFICIENCY - Fluent in English and Spanish (written and verbal). - Additional languages are preferred but not required. WHAT WE OFFER - Base salary: $22,300 MXN/month - Food vouchers: $1,500 MXN/month - Health and dental insurance - Christmas bonus: 20 days - Law-mandated benefits - Professional development and growth opportunities - Total Pass (Wellness & fitness program) - Work schedule: Monday to Friday, 9 AM to 6 PM - Hybrid scheme: 3 days in the office and 2 days working from home. Ready to grow your career in a company that values ambition, drive, and teamwork? Apply now and let's build success together! We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com http://spoton.com). If something seems suspicious, please contact us at careers@spoton.com. SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. Work authorization in the U.S. is required. Visa sponsorship is not available for this role. SpotOn is an E-Verify company.", "summaryDescription" : "Retention Specialist at SpotOn", "createdAt" : "2026-06-14T20:12:03.213", "lastUpdated" : "2026-06-16T02:52:22.412", "ingestTimestamp" : "2026-06-14T20:12:03.213", "mongoId" : "6a2c8c2374d8ee00a0974a58", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 946.37195, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2ca42974d8ee00a09b06c2", "title" : "Senior Manager, Patient Intake", "company" : "Metro Vein Centers", "industry" : "Healthcare", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Manager, Patient Intake in West Bloomfield, United States, adjusted for industry and seniority." }, "location" : "West Bloomfield, Michigan, United States", "locations" : [ "West Bloomfield", "Michigan", "United States" ], "timestamp" : "2026-06-16T02:05:21.376", "fingerprint" : "6c7811ed455282028d6f8ab7dad3e734ba0407e2140e9ba5bff3d5f4901ed468", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4235398009", "externalId" : "4235398009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "West Bloomfield", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.5684073,-83.3740333" } ], "locationText" : "West Bloomfield, Michigan, United States", "experienceLevel" : "Manager", "professionalSkills" : [ "Patient scheduling", "Medical terminology" ], "hardSkillsList" : [ "Insurance verification", "Medical billing basics" ], "hardSkills" : [ { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Medical billing basics", "level" : "intermediate" } ], "majorSkills" : "Patient intake, EMR/EHR systems", "majorSkillsList" : [ "Patient intake", "EMR/EHR systems" ], "coreResponsibilities" : "Manage patient intake process, Schedule patient appointments, Verify patient insurance information, Collect patient demographic and financial data, Enter patient information into EMR/EHR system, Coordinate with clinical staff, Answer patient inquiries, Maintain patient records", "teamCollaboration" : "Coordinate with clinical staff", "domainKnowledge" : "Medical office operations; Healthcare insurance; Patient registration", "domainList" : [ "medical-office-operations", "healthcare-insurance", "patient-registration" ], "domainSpecificKnowledge" : [ "Medical office operations", "Healthcare insurance", "Patient registration" ], "toolProficiency" : [ "EMR/EHR systems" ], "communicationSkills" : "Patient communication", "problemSolvingSkills" : "Troubleshoot scheduling conflicts", "outcomesObjectives" : "Ensure accurate patient registration; Optimize patient flow; Maintain high patient satisfaction", "qualificationsBasic" : "Bachelor's degree, 3+ years of experience in patient intake, Experience with EMR/EHR systems", "qualificationsPreferred" : "Experience in a medical office setting, Bilingual proficiency (Spanish/English)", "workSiteFlexibility" : "Onsite", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. As the Senior Manager of Patient Intake, your mission is to lead a high-performance department of 3 managers and 60+ Patient Intake Coordinators (SDRs). You are the primary driver of total department performance. Your success is measured by your ability to remove administrative friction from your managers, allowing them to focus 80% of their time on call coaching, and by your ability to systematically shift the agent performance bell curve to the right. Key Outcomes (The Scorecard) Bell Curve Shift: Increase the \"Mean\" performance of the total PIC team. Specifically, moving the bottom 20% of performers into the \"B\" player tier and the \"B\" players into the \"A\" player tier. Manager Enablement: Successful off-boarding of 90% of non-coaching administrative tasks (reporting, scheduling, capacity planning) from the direct managers' plates. Department KPIs: Responsibility for hitting total department targets: 10–20 booked evaluations with U/S per agent/day. 55%+ Conversion on qualified Leads. Attendance rate - Operational Efficiency: Maintaining 95+% CRM (HubSpot) and EMR (Athena) documentation accuracy across all pods. Core Responsibilities 1. Strategic Performance Management Analyze daily, weekly, and monthly performance data to identify \"The Gap\"—where the middle of the bell curve is getting stuck. Develop and implement \"Delta Training\" programs to address systemic performance issues identified across all three pods. Lead the \"Will vs. Skill\" calibration for the entire department to ensure we are hiring and retaining \"Quadrant 1\" stars. 2. Manager Enablement you are coaching the coaches. Audit manager coaching sessions to ensure consistency in the 5-Step Sales Process and the \"Three A's\" (Acknowledge, Answer, Ask). 3. Operational Infrastructure (The Administrative Engine) Manage the \"Admin Stack\": Handle all reporting in HubSpot and Dialpad, manage agent schedules, and oversee capacity planning for the remote pods. Optimize the \"Call Flow\": Work with the tech team to build and refine interactive call flows and help-desk articles that reduce agent ramp time. Lead \"Lead Flow Management\": Partner with Marketing to ensure lead quality and volume are balanced across the three manager pods. The Profile: What You’ll Bring The \"Coach of Coaches\" Mentality: You have a proven track record of managing managers in a high-volume SDR/Sales environment. Analytical Rigor: You don't just see numbers; you see patterns. You know how to use data to diagnose whether a performance dip is a \"Will\" problem or a \"Skill\" problem. Operational Discipline: You are a systems thinker who enjoys building the \"machine\" (reporting, workflows, schedules) so that others can execute within it. Medical Sales/SDR Background: Experience in a high-volume patient intake or medical sales environment is preferred. You understand that \"Patient-First\" empathy and \"Do it now\" urgency are not mutually exclusive. Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities #LI-Remote The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Senior Manager, Patient Intake at Metro Vein Centers. Skills: Patient intake, EMR/EHR systems. Manage patient intake process. Schedule patient appointments", "postedDate" : "2026-06-14T20:08:02.347", "createdAt" : "2026-06-14T20:08:02.347", "lastUpdated" : "2026-06-16T02:05:21.376", "ingestTimestamp" : "2026-06-14T20:08:02.347", "mongoId" : "6a2ca42974d8ee00a09b06c2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Insurance verification", "Medical billing basics", "Patient intake", "EMR/EHR systems", "Patient scheduling", "Medical terminology", "Medical office operations", "Healthcare insurance", "Patient registration" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 935.89136, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30897ff292fd229c093ed7", "title" : "Personal Injury Intake Case Manager (Virtual Assistant)", "company" : "The Ward Law Group", "industry" : "Legal Services", "salary" : { "min" : 1000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Bogotá, Bogotá, CO", "locations" : [ "Bogotá", "Bogotá", "CO" ], "timestamp" : "2026-06-16T10:36:59.125", "fingerprint" : "772482cc4d52f05dc33525e76479304cefd9bb10bbfe1bff68e511b991ca7bdb", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/TheWardLawGroupPL/744000132287319-personal-injury-intake-case-manager-virtual-assistant-", "externalId" : "744000132287319", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bogotá", "state" : "Bogotá", "country" : "Colombia", "continent" : "sa", "source" : "llm", "workMode" : "remote", "geo" : "4.6533817,-74.0836331" } ], "locationText" : "Bogotá, Bogotá, Colombia", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Case management", "Client service", "Documentation", "Coordination" ], "hardSkillsList" : [ "Medical treatment coordination", "Insurance coordination", "Property damage coordination", "Case file management" ], "hardSkills" : [ { "name" : "Medical treatment coordination", "level" : "intermediate" }, { "name" : "Insurance coordination", "level" : "intermediate" }, { "name" : "Property damage coordination", "level" : "intermediate" }, { "name" : "Case file management", "level" : "intermediate" } ], "majorSkills" : "Personal Injury Intake, Case Management, Client Communication", "majorSkillsList" : [ "Personal Injury Intake", "Case Management", "Client Communication" ], "coreResponsibilities" : "Manage pre-litigation personal injury cases, Serve as primary point of contact for clients, Maintain frequent communication with clients, Respond to client communications promptly, Provide clients with updates and guidance, Maintain documentation of client communications, Monitor client medical treatment progress, Coordinate with medical providers, Identify treatment gaps, Assist clients with scheduling concerns, Ensure medical records and bills are obtained, Communicate with insurance adjusters, Obtain and verify insurance information, Assist clients with property damage issues, Manage and prioritize active caseload, Identify cases eligible for escalation, Monitor case milestones, Ensure case documentation is saved and organized, Review files for completeness", "teamCollaboration" : "Collaborative team setting", "domainKnowledge" : "Personal injury claims; Bodily injury claims; Medical treatment progression; Property damage processes", "domainList" : [ "personal-injury-claims", "bodily-injury-claims", "medical-treatment-progression", "property-damage-processes" ], "domainSpecificKnowledge" : [ "Personal injury claims", "Bodily injury claims", "Medical treatment progression", "Property damage processes" ], "toolProficiency" : [ "Litify (Salesforce)" ], "communicationSkills" : "Client communication; Written communication; Verbal communication", "documentationSkills" : "Detailed documentation", "specialRequirements" : "Independent contractor status, 40-hour workweek, Weekend day may be included", "outcomesObjectives" : "Ensure timely progression of each matter; Ensure case documentation is maintained", "qualificationsBasic" : "40-hour workweek availability, Reliable attendance, Accountability, Follow-through", "qualificationsPreferred" : "Personal Injury Case Management experience, Intake experience, Pre-litigation experience, Handling personal injury claims, Insurance communications experience, Client case coordination experience, Experience using Litify (Salesforce), Experience working within Plaintiff Personal Injury law firm, Fluency in English and Spanish", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "The Ward Law Group, recognized as one of the Best Places to Work for consecutive years, is where your work truly matters. We serve our community with compassion and excellence, empowering our employees to deliver real results for our clients. We foster a collaborative, innovative, and high-accountability environment where each team member contributes to meaningful outcomes. Our culture values faith, accountability, leadership, loyalty, and service — to our clients, teammates, and community. Join a firm where professional growth meets purpose and where every role contributes directly to life-changing client results. Headquartered in Miami Lakes, with offices in Manhattan and Orlando, The Ward Law Group is expanding nationally, with upcoming locations in New Jersey and Texas. Compensation: US Dollars starting at $1,000 per month (based on experience) If selected to move forward in the process, you will receive an email invitation to complete two next steps: a Willo video self-interview and a brief values assessment. Please note: to ensure your application remains under consideration, both assessments must be completed within 24 hours of receiving the invitation. As a Virtual Assistant, you will work remotely from home as an independent contractor (health care benefits and paid time off is not provided). Full-time availability is required for a 40-hour workweek with two days off. Depending on business needs, one weekend day may be included in your schedule. Role Overview The Intake Case Manager plays a critical role in managing pre-litigation personal injury cases from intake through treatment progression and case readiness. This position serves as a primary point of contact for clients while ensuring timely communication, proper case development, accurate documentation, and progression of cases toward resolution or transition to the appropriate department. The Intake Case Manager is responsible for managing a high-volume caseload while maintaining strong client service standards, proactive follow-up, and accurate case management practices. This role requires excellent organizational skills, urgency, attention to detail, and the ability to multitask within a fast-paced environment. The ideal candidate is client-focused, highly accountable, comfortable handling sensitive situations, and capable of balancing communication, administrative responsibilities, and case progression simultaneously. Key Responsibilities * Client Communication & Case Management * Serve as the primary point of contact for clients throughout the intake and treatment phases of the case * Maintain frequent communication with clients regarding treatment status, property damage, case progression, and outstanding needs * Respond to client calls, voicemails, SMS messages, and emails in a timely and professional manner * Provide clients with updates, guidance, and support throughout the pre-litigation process * Maintain accurate and detailed documentation of all client communications and case activity * Medical Treatment Coordination * Monitor and follow up on client medical treatment progress and provider compliance * Coordinate with medical providers regarding appointments, treatment status, records, and billing requests * Identify treatment gaps, missed appointments, or barriers impacting case progression * Assist clients with scheduling concerns and treatment-related questions as appropriate * Ensure medical records and bills are requested, obtained, and properly uploaded into the case management system * Insurance & Property Damage Coordination * Communicate with insurance adjusters regarding claim status, coverage information, and property damage matters * Obtain and verify insurance information, policy limits, claim numbers, and adjuster details * Assist clients with property damage issues including repairs, total loss claims, rental coordination, diminished value claims, and loss of use concerns * Case Progression & File Management * Manage and prioritize an active caseload while ensuring timely progression of each matter * Identify cases eligible for escalation, attorney review, demand preparation, or transfer to the appropriate department * Monitor case milestones and proactively follow up on pending items needed for case advancement * Ensure all case documentation is accurately saved, organized, and maintained within the case management system * Review files for completeness and readiness prior to submission for demand or attorney review Work Environment * Fast-paced, high-volume personal injury intake environment * Collaborative team setting with strong accountability and communication expectations * Requires the ability to multitask, prioritize urgent matters, and manage competing deadlines * Client-service focused role requiring professionalism, empathy, responsiveness, and attention to detail ## Qualifications * Previous experience in Personal Injury Case Management, Intake, or Pre-Litigation preferred * Experience handling personal injury claims, insurance communications, or client case coordination * Understanding of bodily injury claims, medical treatment progression, and property damage processes * Strong organizational skills and attention to detail * Ability to manage a high-volume caseload in a fast-paced environment * Strong written and verbal communication skills * Ability to maintain professionalism and empathy when communicating with clients * Reliable attendance, accountability, and strong follow-through Preferred Qualifications * Experience using Litify (Salesforce) * Experience working within a Plaintiff Personal Injury law firm * Fluency in both English and Spanish ## Additional Information Equipment Requirements: Computer: * Windows: * Windows 10, Intel i5 (8th Gen+) or 2GHz and 8 cores * 16 GB RAM * 256 GB SSD * Mac: * macOS 11 (Big Sur+), Apple M1 or Intel i5 * 8 GB RAM * 256 GB SSD Internet: * Connection: Wired Ethernet preferred; 5 GHz Wi-Fi acceptable * Internet Speed: * 30 Mbps download * 15 Mbps upload * Latency (Ping): Under 100ms USB noise-cancelling headset Webcam for daily meetings The Ward Law Group is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at The Ward Law Group via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from The Ward Law Group HR/Recruitment will be deemed the sole property of The Ward Law Group. No fee will be paid in the event the candidate is hired by The Ward Law Group as a result of the referral or through other means.", "summaryDescription" : "Personal Injury Intake Case Manager (Virtual Assistant) at The Ward Law Group. Skills: Personal Injury Intake, Case Management, Client Communication. Manage pre-litigation personal injury cases. Serve as primary point of contact for clients", "postedDate" : "2026-06-15T21:16:43.000", "createdAt" : "2026-06-16T01:44:49.691", "lastUpdated" : "2026-06-16T10:36:59.125", "ingestTimestamp" : "2026-06-16T01:44:49.691", "mongoId" : "6a30897ff292fd229c093ed7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 12000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Medical treatment coordination", "Insurance coordination", "Property damage coordination", "Case file management", "Personal Injury Intake", "Case Management", "Client Communication", "Case management", "Client service", "Documentation", "Coordination", "Personal injury claims", "Bodily injury claims", "Medical treatment progression", "Property damage processes", "Litify (Salesforce)" ], "skillCount" : 16, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 913.1783, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.95 }, { "id" : "69ced7112beec4dd3d8466e2", "title" : "Intern Architect (2026 Intake)", "company" : "SAOTA", "industry" : "Real Estate", "salary" : { "min" : 240000.0, "max" : 360000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Intern Architect in South Africa, adjusted for entry-level seniority and the real estate industry." }, "location" : "South Africa", "locations" : [ "South Africa" ], "timestamp" : "2026-06-16T05:29:28.042", "fingerprint" : "4a6de2c47c1dfe418d8d9eaf14ad21bdc0bfdf0ba0b8c6e57f53dd1b935d0660", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://saota.breezy.hr/p/b185723fd38b-intern-architect-2026-intake", "externalId" : "b185723fd38b", "industryFunction" : { }, "structuredLocations" : [ { "country" : "South Africa", "continent" : "af", "workMode" : "onsite" } ], "locationText" : "South Africa", "employmentType" : "FULL_TIME", "domainKnowledge" : "Architectural design", "domainList" : [ "architectural-design" ], "domainSpecificKnowledge" : [ "Architectural design" ], "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "At SAOTA, we have a clear understanding of the place of design in the world and how to deliver architectural projects in diverse markets. Our success is driven by a design philosophy that connects function and form, and the pursuit of true architectural design to create appropriate solutions. The", "summaryDescription" : "Intern Architect (2026 Intake) at SAOTA", "createdAt" : "2026-06-14T19:34:41.412", "lastUpdated" : "2026-06-16T05:29:28.042", "ingestTimestamp" : "2026-06-14T19:34:41.412", "mongoId" : "69ced7112beec4dd3d8466e2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Architectural design" ], "skillCount" : 1, "jobCategory" : "product", "jobSubcategory" : "design", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 883.46387, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2cb05d74d8ee00a09d9bcc", "title" : "Retention Specialist", "company" : "Jobber", "industry" : "Success", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Retention Specialist in Vancouver, Canada, adjusted for the SaaS industry." }, "location" : "Vancouver", "locations" : [ "Vancouver", "Edmonton", "Kitchener-Waterloo", "Toronto" ], "timestamp" : "2026-06-15T09:09:38.218", "fingerprint" : "6106bd5f17fd82b78f0e91ead7064e195380d932c75dde0a408be86e81175088", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/jobber/a797f5ab-14c5-4070-8a8a-54b417b420af/application", "externalId" : "a797f5ab-14c5-4070-8a8a-54b417b420af", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vancouver", "state" : "British Columbia", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "49.2608724,-123.1139520" } ], "locationText" : "Vancouver, British Columbia, Canada", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer success", "Value realization", "Customer relationships", "Customer retention", "Customer satisfaction" ], "hardSkillsList" : [ "Consultative conversations", "Diagnostic approach", "Product knowledge" ], "hardSkills" : [ { "name" : "Consultative conversations", "level" : "intermediate" }, { "name" : "Diagnostic approach", "level" : "intermediate" }, { "name" : "Product knowledge", "level" : "intermediate" } ], "majorSkills" : "Customer retention, Customer success, Value realization", "majorSkillsList" : [ "Customer retention", "Customer success", "Value realization" ], "coreResponsibilities" : "Engage customers at risk of cancellation, Identify solutions for customer success, Conduct proactive outbound retention calls, Help customers address challenges, Facilitate scheduled value sessions, Help customers unlock full value, Use consultative diagnostic approach, Uncover root causes behind churn risk, Ask the right questions, Interpret product usage patterns, Interpret account health indicators, Recommend solutions for customer barriers, Protect and retain recurring revenue, Influence customer decisions, Guide at-risk customers toward solutions, Reinforce long-term value of subscription, Exercise sound judgment, Make decisions in complex situations, Balance customer needs with business outcomes, Drive best possible retention result, Partner with cross-functional teams, Share insights from retention conversations, Identify churn trends, Surface product gaps, Contribute to customer experience improvements, Contribute to long-term retention strategy, Identify patterns in churn drivers, Influence cross-functional improvements", "teamCollaboration" : "Customer Success; Support; Product; Billing; Cross-functional teams", "domainKnowledge" : "Jobber platform", "domainList" : [ "jobber-platform" ], "domainSpecificKnowledge" : [ "Jobber platform" ], "communicationSkills" : "Consultative conversations; Value sessions", "continuousLearning" : "Talent development program; Career coaching; Career development", "problemSolvingSkills" : "Root cause analysis; Troubleshooting", "specialRequirements" : "Monday to Friday 11am to 8pm MT, 1pm to 10pm ET", "outcomesObjectives" : "Save rate; Customer retention; Long-term customer success; Recurring revenue retention", "qualificationsBasic" : "At least 1 day per week in office", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "ARE YOU PASSIONATE ABOUT HELPING CUSTOMERS SUCCEED, SOLVING MEANINGFUL PROBLEMS, AND MAKING A REAL IMPACT ON THE BUSINESSES YOU SUPPORT EVERY DAY? We’re looking for a Retention Specialist to join our Customer Success team and play a key role in helping customers overcome challenges, rediscover the value of Jobber, and continue growing their businesses with confidence. The Team: The Retention team plays a critical role in protecting recurring revenue and strengthening long-term customer relationships, supporting customers at pivotal moments when they are deciding whether to continue their Jobber subscription. Through both inbound and outbound retention conversations, our team connects with customers who may be experiencing challenges, exploring alternatives, or not yet seeing the full value of the platform. We take the time to understand what’s getting in the way, and then connect them to the Jobber features and workflows that solve their specific problems and help their businesses grow. We partner closely with Customer Success, Support, Product, and Billing to surface churn risks, share insights from customer conversations, and continuously improve the overall customer experience. The Role: Reporting to the Manager, Customer Retention, the Retention Specialist works directly with customers who may be at risk of cancelling or disengaging from Jobber. Your job is to understand what’s standing in their way, and connect them to solutions that help them succeed. You’ll lead meaningful, consultative conversations to understand the underlying causes behind cancellation requests or disengagement, identify barriers to success, and guide customers toward solutions that strengthen their experience with Jobber and make a real difference for their business. You’ll ask the right questions before offering solutions, and you’ll treat every conversation as an opportunity to genuinely improve someone’s experience. Retention Specialists engage with customers through inbound calls, proactive retention outreach, and scheduled value sessions, translating Jobber’s capabilities into practical, meaningful solutions tailored to each customer’s unique situation. You’ll develop deep product knowledge and act as a trusted advisor to customers, confidently navigating complex conversations and leveraging your expertise to showcase how Jobber’s features solve meaningful problems for businesses, helping customers make informed decisions that drive their long-term success. Success in this role is measured through outcomes such as save rate, customer retention, and long-term customer success following retention conversations, with Retention Specialists taking direct ownership of outcomes that impact recurring revenue retention. Shift: Monday to Friday 11am to 8pm MT (1pm to 10pm ET) Please note: This role is available only to candidates based in Edmonton, Toronto, Vancouver, or Kitchener-Waterloo and requires you to attend the office at least 1 day per week according to the department schedule The Retention Specialist will: - Engage with customers at risk of cancellation through retention-focused phone conversations via direct inbound phone line or booked calls, identifying solutions that help them continue to succeed with Jobber. - Conduct proactive outbound retention calls to customers showing signs of churn risk, using available signals such as account health indicators or changes in engagement to help customers address challenges before they lead to cancellation. - Facilitate scheduled value sessions that help customers overcome blockers and unlock the full value of their Jobber subscription through feature adoption, workflow optimization, training, and best practices tailored to their business. - Use a consultative, diagnostic approach to uncover root causes behind churn risk. You’ll ask the right questions, interpret signals such as product usage patterns and account health indicators, and recommend solutions that genuinely address what’s getting in the customer’s way. - Play a direct role in protecting and retaining recurring revenue by influencing customer decisions at critical moments in their lifecycle, guiding at-risk customers toward solutions that reinforce the long-term value of their Jobber subscription. - Exercise sound judgment and decision-making in navigating complex or high-risk customer situations, balancing customer needs with business outcomes to drive the best possible retention result. - Partner with cross-functional teams to share insights from retention conversations, helping identify churn trends, surface product gaps, and contribute to improvements across the customer experience. - Contribute to improving long-term retention strategy by identifying patterns in churn drivers and influencing cross-functional improvements to product, onboarding, and customer experience. - Adapt quickly to evolving processes, tools, and product updates in a growing environment where customer needs and solutions continue to evolve. - Become an ambassador of our culture by being humble, supportive – and someone who truly gives a shit! To be successful, you should have: - A track record of thriving in high-volume, customer-facing environments where you consistently deliver strong results while maintaining a high-quality customer experience. - A genuine curiosity about what’s driving customer challenges. You ask great questions, listen closely, and understand the problem before proposing a solution. - The ability to translate product knowledge into customer solutions. You don’t just know what Jobber does – you can connect its features to the specific needs of each customer’s business in a way that resonates. - The ability to influence outcomes through consultative conversations, confidently guiding customers through complex situations such as cancellation decisions, product challenges, or pricing concerns. - Strong verbal communication skills and a customer-first mindset, allowing you to build rapport quickly and navigate challenging conversations with empathy and clarity. - A results-driven mindset that motivates you to take ownership of customer outcomes and work toward solutions that support long-term customer success. - Resilience and composure. You stay calm under pressure, handle rejection professionally, and learn quickly from difficult conversations. - Strong problem-solving ability. You assess situations critically, identify root causes, and propose creative, practical solutions with confidence. - Adaptability in a growth environment. You’re energized by change and comfortable learning new tools, systems, and workflows. - Reliability and accountability. You show up for your team and customers, follow through on commitments, and take responsibility for results. - Confidence working with modern software tools and navigating multiple systems in a fast-paced, cloud-based environment. - Interest or experience in leveraging AI tools to enhance productivity and insight generation. Compensation: At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role comes with a fixed compensation structure of $58,300. Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development. If you have any questions about our compensation approach, we encourage open conversations throughout the hiring process! What you can expect from Jobber: - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options. - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential. - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet. - To work with a group of people who are humble, supportive, and give a sh*t about our customers. We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process. A bit more about us: Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!", "summaryDescription" : "Retention Specialist at Jobber. Skills: Customer retention, Customer success, Value realization. Engage customers at risk of cancellation. Identify solutions for customer success", "createdAt" : "2026-06-14T06:39:52.328", "lastUpdated" : "2026-06-15T09:09:38.218", "ingestTimestamp" : "2026-06-14T06:39:52.328", "mongoId" : "6a2cb05d74d8ee00a09d9bcc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Consultative conversations", "Diagnostic approach", "Product knowledge", "Customer retention", "Customer success", "Value realization", "Customer relationships", "Customer satisfaction", "Jobber platform" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 883.42883, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a5cbf74d8ee00a0616139", "title" : "Patient Intake Specialist", "company" : "Upstream Rehabilitation", "industry" : "Healthcare", "salary" : { "min" : 15.0, "max" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-14T20:23:53.420", "fingerprint" : "94c16bbbe40435abefcc0ba47b49ad8d18bd81cb671bb9686eb49fb407999367", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://yourfuture.urpt.com/job/5158595007/?gh_jid=5158595007", "externalId" : "5158595007", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "minimumEducation" : "High school", "coreResponsibilities" : "Schedule evaluations, treatments, and specialized testing, Review referrals and medical documentation, Match patients to the right clinic or specialist, Serve as a key point of contact for, Keep communication clear, timely, and tailored, Monitor scheduling activity and identify trends or issues, Partner with team to find solutions, Build relationships with clinics and referral partners, Track outreach, Resolve scheduling challenges, Help team meet its goals, Perform other projects and duties as assigned", "teamCollaboration" : "Partnering with your team", "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Relationship-building skills", "problemSolvingSkills" : "Problem-solve with a calm, professional approach", "qualificationsBasic" : "Experience helping customers or patients in a phone-based or fast-paced environment, Comfortable using Microsoft Office and learning new systems and tools", "qualificationsPreferred" : "Familiarity with Upstream’s services", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Upstream Rehabilitation is looking for a Patient Intake Specialist to join our team Patient Intake Specialist Location Type: Remote (Must Reside in the United States) Build Your Career with Us! Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion. We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200+ locations nationwide, 26 brand partners, and 8,000+ employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization. The Role: Join the Upstream Rehabilitation team and make a meaningful impact on patients’ lives every day. As a Patient Intake Specialist, you’ll play a key role in helping patients access the care they need; coordinating referrals, gathering important information, and scheduling appointments with the right clinic for therapy or functional testing. You’ll be part of a team that’s dedicated to delivering a seamless, supportive experience for every patient. What You’ll Do: Help patients get the care they need by scheduling evaluations, treatments, and specialized testing (like FCEs) quickly and accurately. Review referrals and medical documentation to make sure every appointment is set up for success. Match patients to the right clinic or specialist using internal tools, ensuring the best fit for their care needs. Serve as a key point of contact for case managers, attorneys, and other partners; keeping communication clear, timely, and tailored to their preferences. Keep a pulse on scheduling activity by monitoring reports and identifying trends or issues, then partnering with your team to find solutions. Build strong, lasting relationships with clinics and referral partners to support a seamless patient experience. Stay organized and proactive, tracking outreach, resolving scheduling challenges, and helping the team meet its goals. Other projects and duties as assigned. Who You Are: High school diploma or equivalent Experience helping customers or patients in a phone-based or fast-paced environment Strong communication and relationship-building skills Ability to stay organized, multitask, and problem-solve with a calm, professional approach Comfortable using Microsoft Office and learning new systems and tools. Nice to Haves: Familiarity with Upstream’s services. Why You’ll Love Working Here The chance to directly shape our organization’s growth by hiring the talent that drives our mission. Opportunities to stretch your skills—whether you’re building pipelines, designing sourcing strategies, or advising leadership. A collaborative team environment where your ideas are valued. Competitive compensation, comprehensive benefits, and ongoing professional development. Benefit Offerings: Annual paid Charity Day to give back to a cause meaningful to you 100% employer paid medical health insurance premium option available Dental and Vision insurance 401(k) with company match Generous PTO and paid holidays Supportive team and leadership invested in your success A Better Place to Build Your Career Upstream Rehabilitation offers meaningful opportunities across corporate and non-clinical roles, both remotely and in corporate offices nationwide. We invest in our people through leadership development programs, ongoing education, and professional growth opportunities. Our corporate teams are critical to Upstream’s success—and to the culture that makes this a great place to work. You’ll join a group of talented professionals who collaborate, innovate, and know how to have fun while making a real impact. Salary Range: $15.00 - $18.00/hour Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM #LI-Remote Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.", "summaryDescription" : "Patient Intake Specialist at Upstream Rehabilitation. Schedule evaluations, treatments, and specialized testing. Review referrals and medical documentation", "postedDate" : "2026-06-11T20:27:53.512", "createdAt" : "2026-06-11T20:27:53.512", "lastUpdated" : "2026-06-14T20:23:53.420", "ingestTimestamp" : "2026-06-11T20:27:53.512", "mongoId" : "6a2a5cbf74d8ee00a0616139", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31200, "salaryAnnualMax" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Microsoft Office" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "patient-access-operations", "dataQualityScore" : 0.7777778, "_score" : 862.23016, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare" }, { "id" : "694ae67f70f0b99d589af897", "title" : "Record Retention Specialist", "company" : "CTA", "salary" : { "min" : 63694.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Jan 3, 2026", "locations" : [ "Jan 3, 2026", "Training and Instruction", "Dec 19, 2025, 12:00:00 AM, Full-time Permanent (FTP), Full-time Permanent (FTP)" ], "timestamp" : "2026-06-15T22:16:00.110", "fingerprint" : "582bdbde1dfa253751fba7baef1e7d2b1e33734511837c5ccac2d7798334c952", "source" : "taleo", "language" : "en", "applyUrl" : "https://chicagotransit.taleo.net/careersection/ex/jobdetail.ftl?job=49359", "externalId" : "49359", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" } ], "locationText" : "Chicago, Illinois, United States", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "remoteFriendly" : false, "rawDescription" : "SALARY $ 63,694.77920 POSITION SUMMARY Under general supervision, provides administrative support to Training and Instruction Department for both Rail and Bus Instruction. Individual must be able to multitask and maintain a professional approach while performing high volume assignments. PRIMARY RESPONSIBILITIES • Performs a variety of tasks requiring specialized knowledge related to area of assignment: Employee Records o Performs employee records-maintenance, creates new employee files, processes and files employee records, and responds to employee record requests. o Physical filing for records and scanning paper files to electronic images. Prepares and ships files to off-site storage facility according to filing and storage standards. • Performs a variety of general office support duties including, but not limited to making copies, data entry, and database maintenance. • Maintains department documents, reports, and systems as assigned. o Updates department records to ensure accurate information is maintained. o Prepares and processes documents and reports relating to department personnel and distributes copies as needed. Assists in maintaining various computer systems. • Provides customer service both in-person and by telephone to internal and external parties. o Screens and directs telephone calls for assigned division; gathers and relays messages for staff. Responds to various requests for information on behalf of division. • Performs related duties as assigned. MANAGEMENT RESPONSIBILITIES Reporting to this position are the following jobs: Job Title • None CHALLENGES • Developing and maintaining effective working relationships with various levels of Authority and outside contacts. • Handling information with strict confidentiality and discretion. • Balancing and prioritizing projects with competing levels of importance. EDUCATION/EXPERIENCE REQUIREMENTS • Preferred Bachelor’s degree and two (2) years of experience in Administrative Duties or an equivalent combination of education and experience relating to this position. PHYSICAL REQUIREMENTS • Requires remaining in a stationary position for extended periods of time and operating a computer and other office productivity machinery. • Ability to move up to 25 pounds. • Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA. KNOWLEDGE, SKILLS, AND ABILITIES • Ability to meet time restrictions and deadlines as outlined by Authority. • Ability to handle information with strict confidentiality and discretion. • Ability to maintain effective working relationships with staff at all levels of the organization. • Ability to represent the office with the highest level of professionalism. • Detailed knowledge of office and administrative policies and procedures. • Good organizational and attention to detail skills. • Good computer skills with knowledge of Microsoft Office software (Word, Excel, PowerPoint). WORKING CONDITIONS • General office environment. EQUIPMENT, TOOLS, AND MATERIALS UTILIZED • Standard office equipment. • Personal computer and related software (Microsoft Word, Power Point, Excel). Employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts. Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target. Applicants, if hired,must comply with CTA's residency ordinance. CTA IS AN EQUAL OPPORTUNITY EMPLOYER No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact arc@transitchicago.com prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided. During the hiring process, CTA's Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness. Please click link below to review the benefits offered at the CTA. https://www.transitchicago.com/hrbenefits/", "summaryDescription" : "Record Retention Specialist at CTA", "createdAt" : "2026-06-14T21:15:19.536", "lastUpdated" : "2026-06-15T22:16:00.110", "ingestTimestamp" : "2026-06-14T21:15:19.536", "mongoId" : "694ae67f70f0b99d589af897", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 63694, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "_score" : 834.40106, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca42974d8ee00a09b068c", "title" : "Patient Intake Coordinator Sales Manager", "company" : "Metro Vein Centers", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 72000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Healthcare in Bulgaria, adjusted for company size and industry." }, "location" : "West Bloomfield, Michigan, United States", "locations" : [ "West Bloomfield", "Michigan", "United States" ], "timestamp" : "2026-06-16T06:44:11.412", "fingerprint" : "9ae8f2cd84e489e3168ef2e1e85db5009a3e9935b8faae74002e6c6f88df7d8f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4278293009", "externalId" : "4278293009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. Metro Vein Centers is seeking an experienced and dynamic Patient Intake Coordinator Sales Manager to to serve as a front-line people leader for a team of approximately 10–15 Patient Intake Coordinators. This role is focused on daily coaching, performance management, and accountability. You will be directly responsible for ensuring your team hits key performance indicators (KPIs) including ultrasounds attended, booking conversion, quality assurance (QA), efficiency, and patient experience standards. This is a hands-on leadership role, ideal for a manager who thrives in the day-to-day work of developing reps, addressing performance gaps quickly, and building a high-performing, patient-focused team. The Manager will report directly to the Director of Sales and work closely with QA, leadership, HR, and marketing. Key Responsibilities: Frontline Team Leadership Directly manage and coach 10–15 Patient Intake Coordinators in a remote environment Conduct regular 1:1s focused on performance, skill development, and goal attainment Set clear expectations and hold team members accountable to KPIs and quality standards Performance Coaching & Accountability Monitor daily, weekly, and monthly performance metrics including Ultrasounds Attended, appointments booked, conversion rates, productivity and efficiency (calls, handle time, etc.), Deliver timely actionable coaching based on call reviews, QA audits, and performance trends Implement and manage performance plans when expectations are not met. Patient Experience Ensure consistent adherence to PIC call quality standards, patient education requirements, and compliance expectations Coach reps to balance sales effectiveness with empathy and patient trust Reinforce high standards in patient communication, professionalism, and accuracy Execution of Strategy & Process Execute established sales processes, messaging, and workflows consistently across the team Support the rollout of new initiatives (CRM updates, call flows, messaging changes, tools) by reinforcing adoption at the rep level Identify process friction or training gaps and escalate feedback to leadership Scheduling & Coverage Support Partner with leadership to ensure adequate coverage during peak hours Help manage schedule adherence and real-time coverage needs Culture & Team Engagement Foster a positive, results-driven team culture centered on accountability, continuous improvement, and patient care Celebrate wins, reinforce standards, and address performance issues directly and constructively Qualifications: 1+ years of experience managing or leading a customer-facing sales or intake team Direct people management experience, including coaching, performance management, and accountability Experience managing KPIs, QA standards, and productivity metrics Comfort operating in a fast-paced, high-volume, remote environment Strong communication skills with the ability to deliver clear, candid feedback Experience using CRM platforms (HubSpot preferred) or similar systems The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Intake Coordinator Sales Manager at Metro Vein Centers", "postedDate" : "2026-06-14T20:07:23.848", "createdAt" : "2026-06-14T20:07:23.848", "lastUpdated" : "2026-06-16T06:44:11.412", "ingestTimestamp" : "2026-06-14T20:07:23.848", "mongoId" : "6a2ca42974d8ee00a09b068c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 826.8098, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca05074d8ee00a09a1de5", "title" : "Founder's Intern - Summer 2026 Intake", "company" : "MyEdSpace", "industry" : "Founders Team", "salary" : { "min" : 25000.0, "max" : 35000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level internship in London, adjusted for the education industry." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T02:08:58.620", "fingerprint" : "a860a3c2bf78afbe2c240f8e5c61ac39741d671070fdc27aa2498e52ff036677", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/myedspacecareers/fd9ab70c-29cb-46fd-8e69-33069c04c6a1/application", "externalId" : "fd9ab70c-29cb-46fd-8e69-33069c04c6a1", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Financial modeling", "Competitor analysis" ], "coreResponsibilities" : "Work across projects, Define company objectives, Develop company objectives, Implement company objectives, Build company operations, Implement key processes, Implement decision-making frameworks, Automate workflows, Sell to customers, Answer customer questions, Generate viral content, Record viral content, Edit viral content, Perform financial modelling, Perform compliance tasks, Perform competitor analysis", "teamCollaboration" : "Founder's Team; Marketing teams; Content teams", "domainKnowledge" : "Education technology", "domainList" : [ "education-technology" ], "domainSpecificKnowledge" : [ "Education technology" ], "communicationSkills" : "Verbal skills; Written skills", "qualificationsBasic" : "2:1 or above degree, Current university student, Recent graduate", "qualificationsPreferred" : "Permanent position potential", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "MyEdSpace is an education technology platform that connects the best teachers on the planet with the students who need them the most - wherever they are, whatever their means. Backed by $15m in Series A funding from some of the leading investors in the space, we're ready to scale - and we want you to help us build and scale MyEdSpace as part of a collaborative and ambitious team. We're on a mission to make a world-class education accessible to all. We believe that every child deserves access to quality education, regardless of geography or socioeconomic background, to achieve their dreams and build a brighter future. If you’re motivated by solving meaningful problems and creating real impact through your work on a societal level and make a real impact on the world - we’d love to hear from you! ABOUT THE ROLE Note: This is for our Summer intake (June/July start) We are seeking a driven and enthusiastic Intern to join our team. In this role, you will be working directly with our Co-Founders and the rest of the Founder's Team. In true start-up fashion, this is an incredibly varied role where you will be involved in projects across all functions of the company – expect to work across marketing, sales, customer success, strategy, HR, business development and more. All internships at MyEdSpace are paid positions. This is a 3-month internship (full-time) with potential for a permanent position with us when you graduate If you're a current university student, or a graduate, who is hardworking, driven, and ready to take on new challenges in a fast-paced start-up environment, we want to hear from you! RESPONSIBILITIES You will be expected to: - Work closely with the Founder's Team; working across projects that touch all functions of the business to help define, develop and implement company objectives - Assist in building the operations of the company and implement key processes, decision-making frameworks, and automating workflows in order to prepare to scale-up - Sell to potential customers, learn from them and answer their questions - Work with the marketing & content teams to generate, record and edit viral content - Work on ad-hoc projects as requested by the founders, i.e. financial modelling, compliance tasks, competitor analysis, etc. PROFILE The ideal candidate for this role: - You are current university student at, or a recent graduate with a 2:1 or above (or equivalent) from, a top University - You have excellent communication (both verbal and written) skills - You are adaptable and hardworking - You get things done today, not tomorrow - You are comfortable with high levels of end-to-end responsibility - You are honest, transparent and open to feedback in order to improve. We are extremely honest with everyone in the team, including upward feedback - You are incredibly organized, with a demonstrated ability to balance multiple complex projects and responsibilities simultaneously KEY DETAILS - Title: Founders Intern - Reporting to: Chief of Staff - Location: Onsite at our office in Chancery Lane - Start date: Summer 2026 (June/July) - Duration: 3 months (with potential for permanent positions when you graduate) ✨ Our values PUT INTEGRITY FIRST Honesty matters. Tell the truth, and be straight-up. Be transparent and do the right thing. This builds respect and reliability for our students, families and team members. KNOW YOUR COORDINATES Understand where you are and where you want to get to. Know your strengths and acknowledge your gaps. Think from first principles. Question things, and never pretend to know what you don't. RAISE THE BAR Own it and get it done. Do better. Iterate quickly and seek feedback. Deliver real value. Be excellent and lift others up. Share learnings and help your teammates improve. LOVE TO BE WRONG Push boundaries. Be outside your comfort zone. Naturally you'll get some things wrong and that's okay. Embrace feedback. Learn from it and get closer to excellence. WIN TOGETHER To achieve our mission, we have to work together. We all have a role to play, so help each other get there. We’re stronger as a team so inspire, support and respect each other. \uD83D\uDE4B Why you’ll love working here We’re a team on a mission to transform education for the better. Joining MES means you’ll be part of something ambitious, fast-moving, and full of purpose. Here’s what you can expect: - The chance to make a real impact: your work directly shapes the future of education. - A fast-paced and high-growth environment where ideas move quickly and careers accelerate. - A collaborative, supportive culture: we’re head quartered in the UK, but we’re a global team with colleagues in 15+ countries, bringing a rich mix of perspectives and energy. We are committed to building a diverse team and strongly encourage applications from candidates of all backgrounds. We believe diverse perspectives make us stronger and help us build a better product for students around the world.", "summaryDescription" : "Founder's Intern - Summer 2026 Intake at MyEdSpace. Work across projects. Define company objectives", "createdAt" : "2026-06-14T20:12:13.318", "lastUpdated" : "2026-06-16T02:08:58.620", "ingestTimestamp" : "2026-06-14T20:12:13.318", "mongoId" : "6a2ca05074d8ee00a09a1de5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Financial modeling", "Competitor analysis", "Education technology" ], "skillCount" : 3, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 821.37195, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.85 }, { "id" : "6a307a2ff292fd229c03903f", "title" : "Intake and Scheduling Coordinator", "company" : "Job Duck", "salary" : { "min" : 1142.0, "max" : 1220.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote", "United States of America" ], "timestamp" : "2026-06-16T11:08:13.738", "fingerprint" : "fa81b9c42cac8a26cee23ef6cce64d30f62e14a161e299a13bb448a53f19426d", "source" : "workday", "language" : "en", "applyUrl" : "https://flywheel.wd5.myworkdayjobs.com/Job_Duck_Careers/job/Remote/V104---Intake-and-Scheduling-Coordinator_R-103376", "externalId" : "R-103376", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "experienceMinYears" : 1, "professionalSkills" : [ "Sales", "Customer service" ], "hardSkillsList" : [ "Fee quoting", "Lead qualification", "Intake process", "Record keeping", "Onboarding support" ], "hardSkills" : [ { "name" : "Fee quoting", "level" : "intermediate" }, { "name" : "Lead qualification", "level" : "intermediate" }, { "name" : "Intake process", "level" : "intermediate" }, { "name" : "Record keeping", "level" : "intermediate" }, { "name" : "Onboarding support", "level" : "intermediate" } ], "majorSkills" : "Intake coordination, Scheduling, Client engagement", "majorSkillsList" : [ "Intake coordination", "Scheduling", "Client engagement" ], "coreResponsibilities" : "Schedule paid consultations, Provide fee quotes, Reinforce company protocols, Collaborate with internal teams, Update lead status, Follow up with leads, Maintain engagement, Drive conversions, Ask qualifying questions, Assess leads, Screen leads, Handle inbound calls, Conduct initial intake, Maintain accurate records, Send agreements, Support clients", "teamCollaboration" : "Internal teams via Slack", "toolProficiency" : [ "Quo", "Slack", "Google Sheets", "Gmail", "Google Calendar" ], "communicationSkills" : "Verbal communication; Phone presence; Clear pronunciation", "problemSolvingSkills" : "Independent problem-solving", "outcomesObjectives" : "Client conversion; Client satisfaction", "qualificationsBasic" : "Minimum 1 year experience, Experience handling inbound calls, Proven ability to qualify leads, Strong verbal communication, Clear English pronunciation, Spanish fluency, Ability to build rapport, High attention to detail, Ability to follow structured processes, Organizational skills, Independent problem-solving, Decision-making capabilities, Professional demeanor, Client-focused mindset, Interpersonal skills, Ability to communicate value", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! **Job Description:** Join **Job Duck** as an **Intake and Scheduling Coordinator** and become the first point of contact for prospective clients, playing a key role in shaping their initial experience. In this role, you will engage with inbound leads, guide them through the intake process, and help determine the best next steps based on their needs. Your ability to communicate clearly and confidently while building trust will directly impact client conversion and satisfaction. This position is ideal for someone who is highly organized, naturally persuasive, and enjoys balancing empathy with professionalism. If you thrive in a fast-paced environment where attention to detail and strong interpersonal skills are essential, this opportunity offers a meaningful way to contribute daily. **• Monthly Compensation Range: From 1,142 to 1,220 USD** **Responsibilities include, but are not limited to:** * Schedule paid consultations for qualified prospects * Provide fee quotes using a predefined framework * Reinforce company communication protocols and boundaries professionally * Collaborate with internal teams via Slack to update lead status * Follow up with leads to maintain engagement and drive conversions * Ask qualifying questions to assess and screen leads effectively * Handle inbound calls from potential clients and conduct initial intake * Maintain accurate records of leads using tracking tools * Send agreements and support clients through the onboarding process **Requirements:** • Minimum 1 year of experience working as an Intake Specialist or in sales/customer service roles • Experience handling inbound calls and client intake processes • Proven ability to qualify leads and guide prospects through decision-making • **Strong verbal communication and phone presence** with clear English pronunciation and Spanish fluency • Ability to build rapport and confidently guide conversations toward conversion • High attention to detail and ability to follow structured processes accurately • Strong organizational skills with the ability to manage multiple leads simultaneously • Independent problem-solving and decision-making capabilities • Professional demeanor with a client-focused mindset • Interpersonal skills that balance empathy with assertiveness when setting boundaries • **Ability to communicate value in a natural and persuasive way** **• Location and timezone:** Remote, Pacific Standard Time (PST) **• Working Hours:** Monday to Friday **• Expected call volume:** Light (5-10 calls per day) **• Software and Tools Required:** \\- VOIP: Quo \\- Other: Slack, Google Sheets, Gmail, and Google Calendar **Work Shift:** 8:00 AM - 5:00 PM [PST][PDT] (United States of America) **Languages:** English, Spanish Ready to dive in? **Apply now and make sure to follow all the instructions!** Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.", "summaryDescription" : "Intake and Scheduling Coordinator at Job Duck. Skills: Intake coordination, Scheduling, Client engagement. Schedule paid consultations. Provide fee quotes", "postedDate" : "2026-06-13T03:51:06.552", "createdAt" : "2026-06-16T03:51:06.535", "lastUpdated" : "2026-06-16T11:08:13.738", "ingestTimestamp" : "2026-06-16T03:51:06.535", "mongoId" : "6a307a2ff292fd229c03903f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://flywheel.wd5.myworkdayjobs.com/Job_Duck_Careers/job/Remote/V104---Intake-and-Scheduling-Coordinator_R-103376", "salaryAnnualMin" : 13704, "salaryAnnualMax" : 14640, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Fee quoting", "Lead qualification", "Intake process", "Record keeping", "Onboarding support", "Intake coordination", "Scheduling", "Client engagement", "Sales", "Customer service", "Quo", "Slack", "Google Sheets", "Gmail", "Google Calendar" ], "skillCount" : 15, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "executive", "dataQualityScore" : 0.7777778, "_score" : 804.14526, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307a2ff292fd229c039049", "title" : "Legal Intake Specialist", "company" : "V104", "industry" : "Legal", "salary" : { "min" : 1142.0, "max" : 1220.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Argentina", "locations" : [ "Argentina" ], "timestamp" : "2026-06-16T14:21:37.246", "fingerprint" : "6aaef3e6c31e907ea82cd3aa0b3d42b0a2a88ce46545fbf74632de96ca3c2361", "source" : "workday", "language" : "en", "applyUrl" : "https://flywheel.wd5.myworkdayjobs.com/Job_Duck_Careers/job/Remote---Argentina/V104---Legal-Intake-Specialist_R-103363", "externalId" : "R-103363", "industryFunction" : { }, "locationPoint" : "-38.4161,-63.6167", "structuredLocations" : [ { "city" : "Buenos Aires", "country" : "Argentina", "continent" : "sa", "source" : "llm", "workMode" : "remote", "geo" : "-34.6095579,-58.3887904" } ], "locationText" : "Buenos Aires, Argentina", "employmentType" : "FULL_TIME", "technicalSkills" : "Lawmatics", "professionalSkills" : [ "Client intake", "Consultative sales", "Client services" ], "hardSkillsList" : [ "Qualifying leads", "Collecting fees", "Navigating conversations" ], "softSkillsList" : [ "Assertiveness" ], "hardSkills" : [ { "name" : "Qualifying leads", "level" : "intermediate" }, { "name" : "Collecting fees", "level" : "intermediate" }, { "name" : "Navigating conversations", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Assertiveness" } ], "majorSkills" : "Client intake, Sales discipline, Process adherence", "majorSkillsList" : [ "Client intake", "Sales discipline", "Process adherence" ], "coreResponsibilities" : "Execute disciplined follow-up on prospects, Manage all leads, Manage all communications, Communicate value to clients, Communicate expectations to clients, Move leads forward through pipeline, Maintain accurate records, Maintain complete records, Maintain timely records, Book strategy sessions, Qualify callers, Collect consult fees, Navigate sensitive conversations, Serve as first point of contact", "domainKnowledge" : "Law firm intake", "domainList" : [ "law-firm-intake" ], "domainSpecificKnowledge" : [ "Law firm intake" ], "toolProficiency" : [ "Lawmatics" ], "communicationSkills" : "Listening skills; Phone presence", "outcomesObjectives" : "Firm growth", "qualificationsBasic" : "Follow intake scripts exactly, Follow intake checklists exactly, Follow intake workflows exactly, Maintain accurate records, Maintain complete records, Maintain timely records", "qualificationsPreferred" : "Prior experience in a law firm, Intake experience, Client services experience, Consultative sales experience, Client intake experience, Call-based roles experience, Lawmatics experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! **Job Description:** We are seeking a highly disciplined and client-centered **Intake Specialist** to serve as a critical revenue driver in our firm. This is **not a receptionist role** —this position directly impacts firm growth by qualifying prospective clients, booking strategy sessions, and collecting consult fees at the time of scheduling. The ideal candidate combines **warmth, empathy, and professionalism** with strong sales discipline and adherence to process. **Schedule:** Monday to Friday 8:00 AM to 5:00 PM CST **Monthly Compensation:** 1,142 to 1,220 USD **Responsibilities include, but are not limited to:** * Execute disciplined follow-up on prospects who are not ready to book * Utilize Lawmatics (CRM) to manage all leads and communications * Follow all intake scripts, checklists, and workflows **exactly as designed** * Clearly communicate value and expectations to prospective clients * Consistently move leads forward through the pipeline * Maintain accurate, complete, and timely records of all interactions * Book strategy sessions with qualified leads * Qualify callers based on firm-established criteria * Collect consult fees at the time of booking * Navigate sensitive conversations * Serve as the first point of contact for prospective clients via phone **Requirements:** ## **Preferred Qualifications** * Prior experience in a **law firm** , especially in intake or client services * Experience in consultative sales, client intake, or call-based roles * Familiarity with CRM systems (Lawmatics experience is a strong plus) Soft Skills: * Strong phone presence with excellent listening and communication skills * Ability to combine **empathy with assertiveness** , especially when asking for payment * Comfortable discussing fees and confidently collecting payment * High attention to detail and process discipline * Reliable, consistent, and punctual with a strong work ethic * Ability to handle emotionally sensitive conversations with professionalism and care **Work Shift:** **Languages:** English, Spanish Ready to dive in? **Apply now and make sure to follow all the instructions!** Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.", "summaryDescription" : "Legal Intake Specialist at V104. Skills: Client intake, Sales discipline, Process adherence. Execute disciplined follow-up on prospects. Manage all leads", "postedDate" : "2026-06-10T03:52:34.105", "createdAt" : "2026-06-16T03:52:34.099", "lastUpdated" : "2026-06-16T14:21:37.246", "ingestTimestamp" : "2026-06-16T03:52:34.099", "mongoId" : "6a307a2ff292fd229c039049", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://flywheel.wd5.myworkdayjobs.com/Job_Duck_Careers/job/Remote---Argentina/V104---Legal-Intake-Specialist_R-103363", "salaryAnnualMin" : 13704, "salaryAnnualMax" : 14640, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Qualifying leads", "Collecting fees", "Navigating conversations", "Assertiveness", "Client intake", "Sales discipline", "Process adherence", "Consultative sales", "Client services", "Law firm intake", "Lawmatics" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 785.8121, "daysOld" : 6, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5e1f74d8ee00a08e1563", "title" : "Hospice Intake Nurse", "company" : "Ennoble Care", "industry" : "Healthcare", "salary" : { "min" : 56160.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Oklahoma City, Oklahoma, United States", "locations" : [ "Oklahoma City", "Oklahoma", "United States" ], "certifications" : [ "LPN license" ], "timestamp" : "2026-06-15T00:16:00.204", "fingerprint" : "2b1c53ac4d931913828a278592cbf5c6ede1921844238e04af752e99a8a3e828", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ennoblecare/jobs/4689120006", "externalId" : "4689120006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Oklahoma City", "state" : "Oklahoma", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.4729886,-97.5170536" }, { "city" : "Wichita", "state" : "Kansas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.6922361,-97.3375448" } ], "locationText" : "Oklahoma City, Oklahoma, United States; Wichita, Kansas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Patient care" ], "hardSkillsList" : [ "EMR System", "Customer service" ], "hardSkills" : [ { "name" : "EMR System", "level" : "intermediate" }, { "name" : "Customer service", "level" : "intermediate" } ], "majorSkills" : "Intake process, Patient care", "majorSkillsList" : [ "Intake process", "Patient care" ], "coreResponsibilities" : "Answer phones, Receive referral and intake information, Complete referral/intake forms, Route forms for admission approval, Assist in scheduling skilled person, Input scheduling information on computer, Check common working files for Medicare Coverage, Verify benefit period, Perform other duties as directed", "domainKnowledge" : "Home Health Care; Hospice", "domainList" : [ "home-health-care", "hospice" ], "domainSpecificKnowledge" : [ "Home Health Care", "Hospice" ], "toolProficiency" : [ "PC", "Calculator", "Multi-line telephone" ], "communicationSkills" : "Oral communication; Written communication", "documentationSkills" : "Intake forms; Scheduling information", "specialRequirements" : "Stooping, Lifting of office supplies", "qualificationsBasic" : "High school graduate or GED, Multi-state LPN license, Computer literate, Maintain simple records, Communicate effectively orally and in writing, 3 years of Customer service experience, 3 years of EMR System experience", "qualificationsPreferred" : "Home Health Care or Hospice setting experience", "workSiteFlexibility" : "Onsite", "rawDescription" : "About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Job Description We are seeking a Full-time Intake Nurse to work and support our Oklahoma and Kansas markets, from our Oklahoma or Kansas office! Ennoble Care values Honoring the patients we serve. Providing high quality care in a strong team-oriented environment. Come be a part of a great team, passionate about providing excellent patient care and having a great time working together. Position Responsibilities: Answering phones, receives all referral and intake information. Complete referral/intake forms and route them appropriately for admission approval. Assist in the scheduling of appropriately skilled person to fill the case, inputs scheduling information on the computer. Check common working files for Medicare Coverage and verification of benefit period. Perform other duties as directed. Job Conditions: Office setting that will require regular phone usage, sitting, stooping and lifting of office supplies (ex. printer paper stacks). The job requires the ability to utilize a PC, calculator, multi-line telephone, and other related office equipment. Qualifications: High school graduate or GED Multi-state LPN license required. Experience in a Home Health Care or Hospice setting preferred Must be computer literate and able maintain simple records Must be able to communicate effectively orally and in writing Must have at least 3 years of Customer service experience Must have at least 3 years of EMR System experience Starting Salary: $56,160/yr #yellow Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.", "summaryDescription" : "Hospice Intake Nurse at Ennoble Care. Skills: Intake process, Patient care. Answer phones. Receive referral and intake information", "postedDate" : "2026-06-12T21:46:14.145", "createdAt" : "2026-06-12T21:46:14.145", "lastUpdated" : "2026-06-15T00:16:00.204", "ingestTimestamp" : "2026-06-12T21:46:14.145", "mongoId" : "6a2c5e1f74d8ee00a08e1563", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 56160, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "EMR System", "Customer service", "Intake process", "Patient care", "Home Health Care", "Hospice", "LPN license", "PC", "Calculator", "Multi-line telephone" ], "skillCount" : 10, "jobCategory" : "other", "jobSubcategory" : "hospice---indirect-care", "dataQualityScore" : 0.8888889, "_score" : 765.136, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2c5e8774d8ee00a08e4ab1", "title" : "Acute Intake Manager", "company" : "LUX Infusion", "industry" : "Healthcare", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Healthcare in Las Vegas, adjusted for company size and experience." }, "location" : "Las Vegas, Nevada, United States", "locations" : [ "Las Vegas", "Nevada", "United States" ], "timestamp" : "2026-06-15T00:33:21.845", "fingerprint" : "ea00e3474b40407a6724e8bcb9324c8cdd891464d4e42cceb9c59f2d90761035", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/luxinfusion/jobs/4234616009", "externalId" : "4234616009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Las Vegas", "state" : "Nevada", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1674263,-115.1484131" } ], "locationText" : "Las Vegas, Nevada, United States", "experienceLevel" : "Manager", "professionalSkills" : [ "Care coordination", "Prescription services", "Reimbursement", "Authorization", "Infusion therapies", "Intake qualifications", "Referral documentation" ], "hardSkillsList" : [ "Benefit verification", "Prior authorizations", "Re-authorizations", "ICD-10" ], "softSkillsList" : [ "Leadership", "Accountability", "Purpose", "Clarity", "Compassion", "Confidence", "Responsiveness", "Reliability", "Urgency", "Ownership", "Follow-through" ], "hardSkills" : [ { "name" : "Benefit verification", "level" : "intermediate" }, { "name" : "Prior authorizations", "level" : "intermediate" }, { "name" : "Re-authorizations", "level" : "intermediate" }, { "name" : "ICD-10", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Accountability" }, { "name" : "Purpose" }, { "name" : "Clarity" }, { "name" : "Compassion" }, { "name" : "Confidence" }, { "name" : "Responsiveness" }, { "name" : "Reliability" }, { "name" : "Urgency" }, { "name" : "Ownership" }, { "name" : "Follow-through" } ], "majorSkills" : "Referral management, Team development, Process improvement", "majorSkillsList" : [ "Referral management", "Team development", "Process improvement" ], "coreResponsibilities" : "Lead and oversee referral and admissions process, Manage and develop intake team, Set clear metrics, goals, and performance expectations, Establish and maintain intake workflows, Establish communication protocols, Establish documentation standards, Collaborate closely with Pharmacy Services, Collaborate with Nursing Services, Collaborate with Sales, Collaborate with executive leadership, Serve as escalation point for intake issues, Drive resolution with urgency and accountability, Monitor SLAs, Monitor referral volume trends, Monitor payer performance, Adjust staffing and resources, Support accreditation, Support quality improvement initiatives, Support audits, Support HIPAA-compliant practices, Identify opportunities for process improvement, Lead thoughtful change", "teamCollaboration" : "Pharmacy Services; Nursing Services; Sales; Executive leadership", "domainKnowledge" : "Infusion therapies; Medicare; Medicaid; Commercial plans; ICD-10; HIPAA", "domainList" : [ "infusion-therapies", "medicare", "medicaid", "commercial-plans", "icd-10", "hipaa" ], "domainSpecificKnowledge" : [ "Infusion therapies", "Medicare", "Medicaid", "Commercial plans", "ICD-10", "HIPAA" ], "toolProficiency" : [ "Microsoft Office", "Excel" ], "communicationSkills" : "Clear communication; Confident communication", "documentationSkills" : "Documentation standards", "innovationCreativity" : "Process improvement", "problemSolvingSkills" : "Resolution; Change management", "specialRequirements" : "Willingness to travel up to 5%, Lift up to 25 pounds, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Adjust focus", "outcomesObjectives" : "Ensure timely pull-through to care; Support high-quality, compliant patient records; Ensure seamless end-to-end referral outcomes; Support growth", "qualificationsBasic" : "5+ years managing acute infusion or specialty therapy referrals, 3-5 years reimbursement, payer, or authorization experience, Experience leading and developing teams, Advanced computer proficiency", "qualificationsPreferred" : "Bachelor's degree, CareTend experience a plus, Willingness to travel up to 5%", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "See your work in a new light. At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. We’re looking for an Acute Intake Manager who wants their work to mean something—someone who brings care, accountability, and purpose to how referrals become treatments and how systems become services. Why This Role Matters The Acute Intake Manager plays a critical role in delivering a patient‑first infusion experience by ensuring referrals move efficiently, accurately, and compassionately from intake to care delivery. In this role, you’ll contribute to work that: Ensures patients experience timely, coordinated access to infusion therapy Supports clinicians and referral partners through clarity, responsiveness, and reliability Strengthens the foundation of care delivery through strong reimbursement, documentation, and intake workflows Every referral represents a real person navigating a complex healthcare moment—and your leadership helps that journey begin with confidence and trust. What You’ll Do Responsibilities include: Lead and oversee the front‑end referral and admissions process, including benefit verification, prior authorizations, and re‑authorizations, to ensure timely pull‑through to care Manage and develop the Acute Intake / Referral Management team, setting clear metrics, goals, and performance expectations Establish and maintain intake workflows, communication protocols, and documentation standards that support high‑quality, compliant patient records Collaborate closely with Pharmacy Services, Nursing Services, Sales, and executive leadership to ensure seamless end‑to‑end referral outcomes Serve as an escalation point for intake and referral issues, driving resolution with urgency and accountability Monitor SLAs, referral volume trends, and payer performance, proactively adjusting staffing and resources to support growth Support accreditation, quality improvement initiatives, audits, and HIPAA‑compliant practices Identify opportunities for process improvement and lead thoughtful change that benefits patients, providers, and teammates What You’ll Bring You may be a great fit if you bring: A deep commitment to the human impact of timely, accurate infusion access 5+ years of experience managing acute infusion or specialty therapy referrals, care coordination, or prescription services 3–5 years of reimbursement, payer, or authorization experience across Medicare, Medicaid, and commercial plans Experience leading and developing teams, setting metrics, and supporting performance improvement Strong knowledge of infusion therapies, intake qualifications, ICD‑10, and referral documentation requirements Clear, confident communication skills with patients, providers, payers, and internal partners Comfort balancing operational detail with strategic thinking in a growing environment High ownership, follow‑through, and accountability in everything you do Bachelor’s degree preferred (or equivalent experience). Advanced computer proficiency required (Microsoft Office, Excel, CareTend experience a plus). Willingness to travel up to 5% as needed. You don’t need to check every box—we care just as much about how you lead, support, and show up as what’s on your resume. Why LUX Infusion At LUX Infusion, we believe infusion care deserves more light—more warmth, more clarity, and more connection. Here, you’ll find: Purpose‑driven leadership work with real patient impact A patient‑first, clinician‑led culture Collaborative, supportive teammates who value high standards and empathy The opportunity to grow with an organization building something meaningful Come help us elevate infusion care—and see what’s possible when leadership, care, and purpose come together. Pay Range/Rate $70,000—$80,000 USD PHYSICAL DEMANDS The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at Careers@LUXInfusion.com or 954.385.7322 x 1425. While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER REQUIREMENTS Employees are expected to: Participate annually in required legal and ethical compliance training Consistently act in compliance with LUX Infusion’s legal, ethical, and compliance policies Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual Refrain from any behavior that could be considered unethical or unlawful EXPECTATIONS FOR ALL EMPLOYEES All LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a “stacked‑hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement. GENERAL INFORMATION The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate. Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others. LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.", "summaryDescription" : "Acute Intake Manager at LUX Infusion. Skills: Referral management, Team development, Process improvement. Lead and oversee referral and admissions process. Manage and develop intake team", "postedDate" : "2026-06-12T22:09:42.177", "createdAt" : "2026-06-12T22:09:42.177", "lastUpdated" : "2026-06-15T00:33:21.845", "ingestTimestamp" : "2026-06-12T22:09:42.177", "mongoId" : "6a2c5e8774d8ee00a08e4ab1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Benefit verification", "Prior authorizations", "Re-authorizations", "ICD-10", "Leadership", "Accountability", "Purpose", "Clarity", "Compassion", "Confidence", "Responsiveness", "Reliability", "Urgency", "Ownership", "Follow-through", "Referral management", "Team development", "Process improvement", "Care coordination", "Prescription services", "Reimbursement", "Authorization", "Infusion therapies", "Intake qualifications", "Referral documentation", "Medicare", "Medicaid", "Commercial plans", "HIPAA", "Microsoft Office", "Excel" ], "skillCount" : 31, "jobCategory" : "operations", "jobSubcategory" : "pharmacy-operations", "dataQualityScore" : 0.8888889, "_score" : 756.26794, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2aa5ea74d8ee00a06b6afd", "title" : "Intake Manager", "company" : "Alexander Shunnarah Trial Attorneys", "industry" : "Legal", "salary" : { "min" : 55000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Louisiana, United States", "locations" : [ "Louisiana", "United States" ], "timestamp" : "2026-06-14T19:16:58.890", "fingerprint" : "9c28332550c7baa96bcbba9227931ef44adfe6c878a3a71a059108a4a78615c2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://shunnarah.com/careers/?gh_jid=5159153007", "externalId" : "5159153007", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Louisiana", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Louisiana, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceLevel" : "Manager", "professionalSkills" : [ "Client screening", "Case evaluation", "Client onboarding" ], "hardSkillsList" : [ "Performance management", "Quality assurance" ], "softSkillsList" : [ "Leadership", "Mentoring", "Coaching" ], "hardSkills" : [ { "name" : "Performance management", "level" : "intermediate" }, { "name" : "Quality assurance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Coaching" } ], "majorSkills" : "Intake management, Team leadership, Process improvement", "majorSkillsList" : [ "Intake management", "Team leadership", "Process improvement" ], "coreResponsibilities" : "Oversee daily operations of intake department, Ensure professional client experience, Manage intake team, Monitor call performance, Improve conversion rates, Develop intake processes, Coach team members, Develop development plans, Evaluate recorded calls, Oversee intake process, Maintain intake scripts, Improve intake workflows, Collaborate with attorneys, Ensure process compliance", "teamCollaboration" : "Firm leadership; Attorneys", "domainKnowledge" : "Personal injury law; Law firm operations", "domainList" : [ "personal-injury-law", "law-firm-operations" ], "domainSpecificKnowledge" : [ "Personal injury law", "Law firm operations" ], "continuousLearning" : "Professional development assistance", "innovationCreativity" : "Finding ways to be better", "outcomesObjectives" : "Ensure consistent performance; Improve call handling; Improve client engagement; Ensure quality professionalism", "qualificationsBasic" : "3+ years intake management, 3+ years call center leadership, Experience reviewing recorded calls", "qualificationsPreferred" : "Bachelor's degree, CRM software experience, Legal intake management software experience", "workSiteFlexibility" : "Onsite", "rawDescription" : "Why Work For Us Alexander Shunnarah Trial Attorneys is a rapidly growing personal injury law firm based in Alabama with offices across the nation. We handle complex cases and provide each attorney and staff with the support they need enabling us to best serve our clients. Our attorneys and staff pride themselves on their skill set, experience, compassion, and commitment. We are dedicated to giving our clients the utmost attention and care while fighting for them to get what they deserve. At Alexander Shunnarah Trial Attorneys, we take a real approach. We are innovative, always finding ways to be better, and have a go-getter mentality across the board. Each team member plays a critical role in our mission. We know our people are what makes us great. If you’re looking for a career where you can help make a difference in the lives of others alongside a supportive team, we encourage you to apply! What We Value Client Commitment Integrity A Will to Win Teamwork Personal Accountability Passion Why Work For Us We are the premiere property casualty firm in the country and just so happen to be based in Metairie, Louisiana. We have offices all over the country and frequently are featured as thought leaders in this space. At Hair Shunnarah Trial Attorneys, we know our people are what makes us great. If you're looking for a career where you can help make a difference in the lives of others alongside a supportive team, we look forward to reviewing your resume! What We Value Client Commitment Integrity A Will to Win Teamwork Personal Accountability Passion What You'll Do The Intake Manager is responsible for overseeing the daily operations of the firm's intake department, ensuring that all prospective clients receive a professional, timely, and high-quality experience from their first interaction with the firm. This role manages the intake team, monitors call performance, improves conversion rates, and develops processes that ensure consistent, effective client screening and onboarding. The Intake Manager will also be responsible for coaching and developing team members through structured performance management, including the creation and implementation of 30-, 60-, and 90-day development plans and regular evaluation of recorded calls to ensure quality, professionalism, and adherence to firm standards. Key Responsibilities Team Leadership & Development Manage, mentor, and support the intake team to ensure exceptional client service and consistent performance. Develop and implement structured 30-, 60-, and 90-day onboarding and development plans for new intake team members. Provide ongoing coaching, training, and performance feedback to improve call handling, client engagement, and conversion rates. Conduct regular call evaluations and quality reviews of intake calls to assess professionalism, accuracy, compliance, and effectiveness. Intake Operations Oversee the intake process from initial inquiry through case evaluation and routing to attorneys, ensuring prospective clients receive prompt, clear, and professional communication. Maintain and improve intake scripts, workflows, and procedures. Personally handle intake calls and client inquiries as needed to support the team during high call volumes or staffing gaps. Process Improvement Identify opportunities to improve intake workflows, technology utilization, and communication processes. Collaborate with attorneys and firm leadership to ensure alignment between intake screening and case criteria. Ensure intake processes comply with ethical and legal requirements. What You Need Bachelor's degree preferred or equivalent professional experience. 3+ years of experience in intake management or call center leadership, preferably in a law firm or professional services environment. Strong leadership and coaching skills with experience developing teams. Experience reviewing and evaluating recorded client calls for quality assurance. Experience with CRM or legal intake management software preferred. What You Get Job Type: Full-time Pay: $55,000 - $70,000 Benefits Health insurance (employer paid) Parental leave Professional development assistance Annual bonus Alexander Shunnarah Trial Attorneys is committed to a diverse and inclusive workplace. Alexander Shunnarah Trial Attorneys is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email careers@asilpc.com.", "summaryDescription" : "Intake Manager at Alexander Shunnarah Trial Attorneys. Skills: Intake management, Team leadership, Process improvement. Oversee daily operations of intake department. Ensure professional client experience", "postedDate" : "2026-06-11T21:29:54.784", "createdAt" : "2026-06-11T21:29:54.784", "lastUpdated" : "2026-06-14T19:16:58.890", "ingestTimestamp" : "2026-06-11T21:29:54.784", "mongoId" : "6a2aa5ea74d8ee00a06b6afd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 70000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Performance management", "Quality assurance", "Leadership", "Mentoring", "Coaching", "Intake management", "Team leadership", "Process improvement", "Client screening", "Case evaluation", "Client onboarding", "Personal injury law", "Law firm operations" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "sales", "dataQualityScore" : 1.0, "_score" : 738.24976, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Legal" }, { "id" : "6a2a656774d8ee00a062944c", "title" : "Intake Coordinator", "company" : "Local Infusion", "industry" : "Center Operations", "salary" : { "min" : 24.0, "max" : 25.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Mason, OH", "locations" : [ "Mason, OH" ], "timestamp" : "2026-06-14T22:27:28.771", "fingerprint" : "d89f1f039749a165f03b273f3f5ddca2d6c2d140bfc77e7fbf62088e85507abf", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/local%20infusion/a3c36924-78b5-4e3d-b2ed-f55cdc08d946/application", "externalId" : "a3c36924-78b5-4e3d-b2ed-f55cdc08d946", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Mason", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.3600586,-84.3099390" } ], "locationText" : "Mason, Ohio, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Patient Care", "Customer Service", "Physician Service" ], "hardSkillsList" : [ "Benefit investigation", "Financial counseling" ], "hardSkills" : [ { "name" : "Benefit investigation", "level" : "intermediate" }, { "name" : "Financial counseling", "level" : "intermediate" } ], "majorSkills" : "Referral coordination, Intake coordination, Patient care", "majorSkillsList" : [ "Referral coordination", "Intake coordination", "Patient care" ], "coreResponsibilities" : "Handle infusion referral authorizations, Handle financial counseling, Handle benefit investigation, Liaison with referring providers for documentation, Communicate referral status to patients, Communicate with referring/prescribing providers, Assist in maintaining medical inventory, Assist in maintaining office supplies", "teamCollaboration" : "Referring providers; Prescribing providers", "domainKnowledge" : "Infusion therapy; Medical inventory; Office supplies", "domainList" : [ "infusion-therapy", "medical-inventory", "office-supplies" ], "domainSpecificKnowledge" : [ "Infusion therapy", "Medical inventory", "Office supplies" ], "communicationSkills" : "Customer-centric communication", "documentationSkills" : "Medical charts", "continuousLearning" : "Professional development opportunities; Training plan", "qualificationsBasic" : "Healthcare Experience Required, Insurance Prior Authorization Experience, Medical Terminology Experience, Medical Insurance Experience, Ability to quickly grasp new apps, Experience utilizing Electronic Health Records (EHR) systems", "qualificationsPreferred" : "Prior Experience in Infusion is Preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WE ARE LOCAL INFUSION. Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry, because patients deserve better. By providing both exceptional, patient-centered care and the proprietary, AI-driven technology powering it, Local Infusion accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey — from patients and clinicians to health plans, health systems, employers, and pharma. Clinicians can spend less time on paperwork and more time with patients, bringing comfort, connection, and community back to healthcare. With Local Infusion, every patient and every care team is fully supported, every step of the way. Fraud and Security Notice: Please note that all communication regarding job opportunities at Local Infusion will come exclusively from an @mylocalinfusion.com http://mylocalinfusion.com email address. If you receive messages from any other domain, please disregard them. THE ROLE We’re looking for an Insurance & Intake Coordinator -- an \"Infusion Guide\" -- who is passionate about raising the bar in infusion therapy care. The Infusion Guide will contribute to the company’s growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure our patients receive the highest level of care possible in infusion therapy. This is a Full-Time position that will be located onsite. This role will be primarily based in Mason, OH and work M-F, 8:00 - 4:30pm. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload. - Salary starting at $25/hr + quarterly bonus based on metrics & full benefits IN THIS ROLE, YOU WILL: - Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation - Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients - Communicate referral process and status to patients in a customer-centric way - Openly communicate with referring/prescribing providers - Assist in maintaining medical inventory and office supplies - Dedicated 6 week training plan to help you succeed in your role HERE’S WHAT WE’RE LOOKING FOR: - Passion for Patient Care, and Delivering Exceptional Patient Experiences - Health Care Experience Required - Prior Experience in Infusion is Preferred - Insurance Prior Authorization Experience - Medical Terminology Experience - Overall Medical Insurance Experience - Ability to quickly grasp new apps - Experience and strong familiarity utilizing Electronic Health Records (EHR) systems THE LOCAL INFUSION WAY Local Infusion is a respectful upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies. As part of our team, full-time employees get: - Medical, dental, and vision insurance through our employer plan - Short and long-term disability coverage - 401(k) — as an early-stage startup, and we match! - 15 Days PTO — and we want you to take it! - Competitive paid parental leave and flexible return to work policy. - We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way. We don’t discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.", "summaryDescription" : "Intake Coordinator at Local Infusion. Skills: Referral coordination, Intake coordination, Patient care. Handle infusion referral authorizations. Handle financial counseling", "postedDate" : "2026-06-11T20:51:09.786", "createdAt" : "2026-06-11T20:51:09.786", "lastUpdated" : "2026-06-14T22:27:28.771", "ingestTimestamp" : "2026-06-11T20:51:09.786", "mongoId" : "6a2a656774d8ee00a062944c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 25, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Benefit investigation", "Financial counseling", "Referral coordination", "Intake coordination", "Patient care", "Patient Care", "Customer Service", "Physician Service", "Infusion therapy", "Medical inventory", "Office supplies" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "infusion-guides", "dataQualityScore" : 0.8888889, "_score" : 709.9311, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a307a2ff292fd229c039045", "title" : "Intake and outreach coordinator", "company" : "V104", "industry" : "Legal", "salary" : { "min" : 1142.0, "max" : 1220.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Argentina", "locations" : [ "Argentina" ], "timestamp" : "2026-06-16T11:59:31.431", "fingerprint" : "9cbe4e16e617bedd53a0beb40bd60127aa4f44369b5094dd6a2188c0f3712e62", "source" : "workday", "language" : "en", "applyUrl" : "https://flywheel.wd5.myworkdayjobs.com/Job_Duck_Careers/job/Remote---Argentina/V104---Intake-and-outreach-coordinator_R-103367", "externalId" : "R-103367", "industryFunction" : { }, "locationPoint" : "-38.4161,-63.6167", "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "coreResponsibilities" : "Schedule intake calls, Book consultations, Conduct outreach to clients, Conduct outreach to referral partners, Follow up with leads, Follow up with clients, Follow up with partners, Assist with administrative tasks, Monitor attorney's email, Send meeting reminders, Ensure smooth communication, Qualify leads, Determine appropriate practice area, Answer inbound phone calls, Own intake process, Manage intake process, Triage calls to team members", "qualificationsBasic" : "Excellent phone presence, Highly reliable, Responsible, Accountable, Attention to detail, Accuracy, Consistent performer, Independent, Minimal supervision, Proactive mindset, Organizational skills, Follow-up skills, Availability during work hours, Responsiveness during work hours", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! **Job Description:** We are seeking a highly organized, proactive, and personable **Intake & Outreach Coordinator** to own and manage our intake process from start to finish. This role is critical in ensuring that every potential client receives a warm, professional first impression and is guided efficiently to the right resources. **Schedule:** Monday to Friday 09:00 AM to 05:00 PM PST **Monthly Compensation:** 1,142 to 1,220 USD **Responsibilities include, but are not limited to:** * Schedule intake calls and book consultations * Conduct outreach to clients and referral partners * Follow up consistently with leads, clients, and partners * Assist with light administrative tasks as needed * Monitor the attorney’s email for incoming business opportunities * Send meeting reminders and ensure smooth communication * Qualify leads and determine the appropriate practice area * Answer inbound phone calls with professionalism and warmth * Own and manage the **intake process** end-to-end * Triage calls to the correct team members **Requirements:** * Excellent phone presence – warm, professional, and confident * Highly reliable, responsible, and accountable * Strong attention to detail and **accuracy** * Consistent performer who maintains high-quality work * Independent and able to work with minimal supervision * Proactive mindset with the ability to take initiative * Strong organizational and follow-up skills * Availability and responsiveness during work hours **Work Shift:** **Languages:** English, Spanish Ready to dive in? **Apply now and make sure to follow all the instructions!** Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.", "summaryDescription" : "Intake and outreach coordinator at V104. Schedule intake calls. Book consultations", "postedDate" : "2026-06-11T04:11:34.617", "createdAt" : "2026-06-16T04:11:34.613", "lastUpdated" : "2026-06-16T11:59:31.431", "ingestTimestamp" : "2026-06-16T04:11:34.613", "mongoId" : "6a307a2ff292fd229c039045", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://flywheel.wd5.myworkdayjobs.com/Job_Duck_Careers/job/Remote---Argentina/V104---Intake-and-outreach-coordinator_R-103367", "salaryAnnualMin" : 13704, "salaryAnnualMax" : 14640, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "executive", "dataQualityScore" : 0.6666667, "_score" : 698.1258, "daysOld" : 5, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2ca57774d8ee00a09b6a1a", "title" : "Clinical Intake Clinician (CM III) (FT, Days)", "company" : "Connections Health Solutions", "industry" : "Healthcare", "salary" : { "min" : 40.0, "max" : 50.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Kirkland, Washington, United States", "locations" : [ "Kirkland", "Washington", "United States" ], "certifications" : [ "RN license", "BLS certification" ], "timestamp" : "2026-06-16T00:30:45.559", "fingerprint" : "70cfd9e22f3a4a1bb82dc9ba67dcc8ac91ba9cdb3bfa2ca33399933a9f2f706a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/connectionshealthsolutions/jobs/4260409009", "externalId" : "4260409009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kirkland", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6765382,-122.2070775" } ], "locationText" : "Kirkland, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "EHR, EMR", "professionalSkills" : [ "Crisis intervention", "De-escalation", "Case management", "Patient assessment", "Treatment planning" ], "hardSkillsList" : [ "Clinical documentation", "Medication administration", "Patient charting" ], "hardSkills" : [ { "name" : "Clinical documentation", "level" : "intermediate" }, { "name" : "Medication administration", "level" : "intermediate" }, { "name" : "Patient charting", "level" : "intermediate" } ], "majorSkills" : "Behavioral health, Crisis intervention, Patient care", "majorSkillsList" : [ "Behavioral health", "Crisis intervention", "Patient care" ], "coreResponsibilities" : "Provide direct clinical care, Conduct patient assessments, Develop and implement treatment plans, Administer medications, Monitor patient progress, Document patient care, Collaborate with interdisciplinary team, Educate patients and families, Participate in case management, Respond to crisis situations, Ensure compliance with regulations", "teamCollaboration" : "Interdisciplinary team; Physicians; Therapists; Social workers", "domainKnowledge" : "Behavioral health; Mental health disorders; Substance abuse; HIPAA", "domainList" : [ "behavioral-health", "mental-health-disorders", "substance-abuse", "hipaa" ], "domainSpecificKnowledge" : [ "Behavioral health", "Mental health disorders", "Substance abuse", "HIPAA" ], "toolProficiency" : [ "EHR systems", "EMR systems" ], "communicationSkills" : "Patient education; Interdisciplinary communication", "documentationSkills" : "Clinical documentation; Patient charting", "problemSolvingSkills" : "Crisis intervention; De-escalation", "outcomesObjectives" : "Improve patient outcomes; Ensure patient safety; Maintain regulatory compliance", "qualificationsBasic" : "Active, unrestricted RN license, 2 years of experience as RN, Experience in behavioral health setting, Experience with EHR/EMR systems", "qualificationsPreferred" : "Master's degree in nursing or related field, Experience in crisis intervention, Experience with de-escalation techniques, Experience with case management, Experience with specific EHR systems (e.g., Epic, Cerner)", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference. ***$10,000 commitment bonus for full-time*** Earn More with Shift Differentials Maximize your earnings with additional hourly pay: +$2/hr -> Monday-Thursday Nights +$3/hr -> Friday-Sunday Nights +$2/hr -> Saturday-Sunday Days What You'll Do: The Clinical Intake Clinician (CM III) facilitates intake psychosocial assessments, stabilization planning, discharge planning, obtaining collateral, clinical interventions, and crisis management. This position works collaboratively with the interdisciplinary treatment team to coordinate care and discharge planning for individuals, their family members, clinics, local providers, and/or other referral sources. This position will carry a caseload and act as an ambassador to community partners. Conducts a thorough, accurate, clinically sound Psychosocial Assessment with the individual in a timely manner. Actively coordinate care in collaboration with interdisciplinary team members and provide referrals for individuals to ensure services are coordinated with both facility staff and external providers. Maintains the Electronic Health Record (EHR), including documentation of activities performed as part of the service delivery process. Document all services and individual activities completed in the medical record regarding brief interventions, coordination of care, discharge planning, stabilization planning, and any other pertinent information. Maintains a working knowledge of the Washington State behavioral health system and potential funding sources. Participates in individual and group supervision as required. Participates in ongoing education, including in-services, training, and other activities to maintain and improve competency. Demonstrate competency through post-testing, skill observation, and performance as assessed by direct supervisor. Performs all other duties as assigned. What You'll Bring: Master’s degree in behavioral health, Social Work, Counseling, Psychology, or related discipline Unrestricted license as a Licensed Mental Health Professional (LMHP) in Washington State and/or Licensed Independent Clinical Social Worker (LICSW), Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), or associate license (LICSWA, LMHCA, etc.) 3 years of experience in mental health, substance abuse treatment, or relevant work Knowledge of the Washington State behavioral health system of care and resources within it The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment Complete all credentialing requirements within the required time period, including but not limited to obtaining a National Provider Identifier (NPI), Medallion enrollment, Medicare enrollment, and any other necessary credentials as required for the role It would be great if you had: Experience working with children, youth, families, and adults with behavioral health issues Knowledge of and experience with the Washington State involuntary treatment process What We Offer: Full-time only: Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity CHS pays for Basic Life, AD&D, Short and Long-Term Disability Voluntary Life insurance option for employees and their families Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan) Flexible Spending Accounts (health care and dependent care) 401k company match after 6 months (50% of deferrals up to 6% of compensation) Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays Company‑paid parental leave available to eligible employees All employees (Pool, Part-time and Full-time): Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support After 90 days, you are auto enrolled in the 401k Plan Connections Health Solutions is proud to be a Second Chance Employer. Actual compensation is based on relevant experience, education, internal equity, and budget. Kirkland, Washington Pay Range $40.50—$50 USD EEO Statement Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.", "summaryDescription" : "Clinical Intake Clinician (CM III) (FT, Days) at Connections Health Solutions. Skills: Behavioral health, Crisis intervention, Patient care. Provide direct clinical care. Conduct patient assessments", "postedDate" : "2026-06-14T19:16:17.796", "createdAt" : "2026-06-14T19:16:17.796", "lastUpdated" : "2026-06-16T00:30:45.559", "ingestTimestamp" : "2026-06-14T19:16:17.796", "mongoId" : "6a2ca57774d8ee00a09b6a1a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 83200, "salaryAnnualMax" : 104000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Clinical documentation", "Medication administration", "Patient charting", "Behavioral health", "Crisis intervention", "Patient care", "De-escalation", "Case management", "Patient assessment", "Treatment planning", "Mental health disorders", "Substance abuse", "HIPAA", "RN license", "BLS certification", "EHR systems", "EMR systems" ], "skillCount" : 17, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 691.7534, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a45f974d8ee00a05d43c9", "title" : "Intake Coordinator", "company" : "Local Infusion", "industry" : "Center Operations", "salary" : { "min" : 24.0, "max" : 25.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Mason, OH", "locations" : [ "Mason, OH" ], "timestamp" : "2026-06-12T19:57:34.368", "fingerprint" : "9060bd738dabfffa25a8b8dc9c91c5cb697c1b2c952999d265f1160b22878ca4", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Local%20Infusion/a3c36924-78b5-4e3d-b2ed-f55cdc08d946/application", "externalId" : "a3c36924-78b5-4e3d-b2ed-f55cdc08d946", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Mason", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.3600586,-84.3099390" } ], "locationText" : "Mason, Ohio, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "EHR", "professionalSkills" : [ "Infusion therapy", "Referral coordination", "Customer service", "Physician service" ], "hardSkillsList" : [ "Benefit investigation", "Financial counseling" ], "hardSkills" : [ { "name" : "Benefit investigation", "level" : "intermediate" }, { "name" : "Financial counseling", "level" : "intermediate" } ], "majorSkills" : "Referral coordination, Insurance authorizations, Patient care", "majorSkillsList" : [ "Referral coordination", "Insurance authorizations", "Patient care" ], "coreResponsibilities" : "Handle infusion referral authorizations, Handle financial counseling, Handle benefit investigation, Liaison with referring providers for documentation, Communicate treatment status to providers, Communicate referral process to patients, Communicate referral status to patients, Assist in maintaining medical inventory, Assist in maintaining office supplies", "teamCollaboration" : "Referring providers; Prescribing providers", "domainKnowledge" : "Infusion therapy; Medical insurance; Medical inventory", "domainList" : [ "infusion-therapy", "medical-insurance", "medical-inventory" ], "domainSpecificKnowledge" : [ "Infusion therapy", "Medical insurance", "Medical inventory" ], "toolProficiency" : [ "Electronic Health Records" ], "communicationSkills" : "Customer-centric communication", "documentationSkills" : "Medical charts", "continuousLearning" : "Professional development opportunities; Training plan", "qualificationsBasic" : "Healthcare Experience Required, Insurance Prior Authorization Experience, Medical Terminology Experience, Medical Insurance Experience, Ability to quickly grasp new apps, Experience utilizing Electronic Health Records (EHR) systems", "qualificationsPreferred" : "Prior Experience in Infusion is Preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WE ARE LOCAL INFUSION. Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry, because patients deserve better. By providing both exceptional, patient-centered care and the proprietary, AI-driven technology powering it, Local Infusion accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey — from patients and clinicians to health plans, health systems, employers, and pharma. Clinicians can spend less time on paperwork and more time with patients, bringing comfort, connection, and community back to healthcare. With Local Infusion, every patient and every care team is fully supported, every step of the way. Fraud and Security Notice: Please note that all communication regarding job opportunities at Local Infusion will come exclusively from an @mylocalinfusion.com http://mylocalinfusion.com email address. If you receive messages from any other domain, please disregard them. THE ROLE We’re looking for an Insurance & Intake Coordinator -- an \"Infusion Guide\" -- who is passionate about raising the bar in infusion therapy care. The Infusion Guide will contribute to the company’s growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure our patients receive the highest level of care possible in infusion therapy. This is a Full-Time position that will be located onsite. This role will be primarily based in Mason, OH and work M-F, 8:00 - 4:30pm. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload. - Salary starting at $25/hr + quarterly bonus based on metrics & full benefits IN THIS ROLE, YOU WILL: - Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation - Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients - Communicate referral process and status to patients in a customer-centric way - Openly communicate with referring/prescribing providers - Assist in maintaining medical inventory and office supplies - Dedicated 6 week training plan to help you succeed in your role HERE’S WHAT WE’RE LOOKING FOR: - Passion for Patient Care, and Delivering Exceptional Patient Experiences - Health Care Experience Required - Prior Experience in Infusion is Preferred - Insurance Prior Authorization Experience - Medical Terminology Experience - Overall Medical Insurance Experience - Ability to quickly grasp new apps - Experience and strong familiarity utilizing Electronic Health Records (EHR) systems THE LOCAL INFUSION WAY Local Infusion is a respectful upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies. As part of our team, full-time employees get: - Medical, dental, and vision insurance through our employer plan - Short and long-term disability coverage - 401(k) — as an early-stage startup, and we match! - 15 Days PTO — and we want you to take it! - Competitive paid parental leave and flexible return to work policy. - We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way. We don’t discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.", "summaryDescription" : "Intake Coordinator at Local Infusion. Skills: Referral coordination, Insurance authorizations, Patient care. Handle infusion referral authorizations. Handle financial counseling", "postedDate" : "2026-06-11T16:38:00.045", "createdAt" : "2026-06-11T16:38:00.045", "lastUpdated" : "2026-06-12T19:57:34.368", "ingestTimestamp" : "2026-06-11T16:38:00.045", "mongoId" : "6a2a45f974d8ee00a05d43c9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 25, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Benefit investigation", "Financial counseling", "Referral coordination", "Insurance authorizations", "Patient care", "Infusion therapy", "Customer service", "Physician service", "Medical insurance", "Medical inventory", "Electronic Health Records" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "infusion-guides", "dataQualityScore" : 0.8888889, "_score" : 677.4937, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a30905af292fd229c0b2cd0", "title" : "Clinical Consultant, Implementation Specialist", "company" : "Fresenius Medical Care", "industry" : "Healthcare", "salary" : { "min" : 94000.0, "max" : 130000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Seattle, WA, USA", "locations" : [ "Seattle, WA, USA", "United States of America" ], "certifications" : [ "RN license" ], "timestamp" : "2026-06-16T11:39:29.137", "fingerprint" : "ecbea14b0362873e7149925751fdc11421f67983520e12544d7b3566533545cb", "source" : "workday", "language" : "en", "applyUrl" : "https://freseniusmedicalcare.wd3.myworkdayjobs.com/fme/job/Seattle-WA-USA/Clinical-Consultant--Implementation-Specialist_R0256419", "externalId" : "R0256419", "industryFunction" : { }, "locationPoint" : "47.60621,-122.33207", "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "EMR systems, Epic", "professionalSkills" : [ "Clinical consultation", "Implementation support", "Client training", "Process improvement" ], "hardSkillsList" : [ "Patient assessment", "Care planning", "Medication administration", "Clinical documentation" ], "hardSkills" : [ { "name" : "Patient assessment", "level" : "intermediate" }, { "name" : "Care planning", "level" : "intermediate" }, { "name" : "Medication administration", "level" : "intermediate" }, { "name" : "Clinical documentation", "level" : "intermediate" } ], "majorSkills" : "Clinical consultation, Implementation specialist, EMR systems", "majorSkillsList" : [ "Clinical consultation", "Implementation specialist", "EMR systems" ], "coreResponsibilities" : "Provide clinical consultation, Support system implementation, Train end-users, Develop training materials, Document workflows, Collaborate with project teams, Gather user feedback, Troubleshoot issues", "teamCollaboration" : "Project teams; Cross-functional teams; Client stakeholders", "projectManagementSkills" : [ "Project implementation", "Process documentation" ], "domainKnowledge" : "Clinical workflows; Healthcare IT; EMR systems", "domainList" : [ "clinical-workflows", "healthcare-it", "emr-systems" ], "domainSpecificKnowledge" : [ "Clinical workflows", "Healthcare IT", "EMR systems" ], "toolProficiency" : [ "EMR systems", "Epic" ], "communicationSkills" : "Client training; User training; Documentation", "problemSolvingSkills" : "Troubleshooting; Process improvement", "specialRequirements" : "Travel required", "outcomesObjectives" : "Successful system implementation; High user adoption rates; Positive client feedback", "qualificationsBasic" : "Bachelor's degree in Nursing or related field, 3+ years of clinical experience, Experience with EMR systems, Valid RN license", "qualificationsPreferred" : "Master's degree in Nursing or related field, Experience in a hospital setting, Experience with Epic EMR system, Project management experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## This position will be located on the West coast. Candidates must reside near a major airport. **_PURPOSE AND SCOPE_** The Clinical Consultant has a key role to play as part of the Sales and Marketing organization. The right candidate will be responsible for maintaining and improving customer relationships, with a focus on enhancing revenue in select existing and new accounts. This individual will need to have a strong clinical background and understanding, with the ability to develop a Center strategy. A proven track record of excellence in customer relations, as well as the ability to build and execute on strategic plans will be essential. **_PRINCIPAL DUTIES AND RESPONSIBILITIES_** * Collaborate with assigned sales partner(s) to develop customized product and therapy solutions, provide training on equipment and therapies, and perform market development throughout the opportunity cycle. * Conduct prospecting and demand generation activities by serving as a therapy thought leader at clinical forums, scientific seminars, and other professional settings; seed market awareness and build relationships with key influencers, including patient advocates, Fellows, physicians, and nurses. * Understand market dynamics, keeping up-to-date on latest competitor information and advantages * Act as a trusted advisor to patients by providing technical expertise, demonstrating in-depth workflow understanding, and applying comprehensive therapy knowledge. * Partner with Value Streams to support commercialization and launch of new products, assist in the training labeling process and deploy marketing programs such as Experience the Difference. * Supports development and deployment of training programs for patients, nurses, physicians, and internal stakeholders to maximize understanding and adoption of products and therapies. * Demonstrate key product and therapy features and link them to customer and patient needs, providing technical guidance to support clinical and business initiatives. * Assess clinical environments and collaborate with staff to implement training and improvement plans that optimize patient outcomes, operational performance, and adoption of therapies. * Maintain clinical competency through nephrology literature, meetings, products and services and their clinical application. * Apply deep, extensive therapy knowledge to provide insights on clinical outcomes, protocols, and procedures. * Other duties as assigned. _Clinical Consulting:_ * Assessment of facilities and implementation of a plan for training and continued improvement utilizing holistic account principles and business models. Incorporates knowledge of nursing demands and facility productivity. * Ability to interact with and motivate nursing staff ancillary staff as well as mid-level and senior level leadership to accomplish common goals. * Mentoring of Clinical Educators to improve knowledge base and facilitation of the consultative process. * Assist in quality improvement and instruction on managing patient outcomes. * Work collaboratively with assigned area and regional account executives to develop strategic account planning and targeting; to ensure teamwork and proper allocation of nursing resources. _Nurse Training:_ * Effectively train and motivate nursing staff to be successful trainers * Effectively train nursing staff on therapy concepts and practical applications * Ability to communicate regulations and policies (National, Regional, and Facility) * Plan and implement regional educational sessions as necessary (basic, advanced) for nurses. * Maintain clinical competency through nephrology literature, meetings, products and services and their clinical application. * Other duties as assigned. _**Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.**_ **_SUPERVISION_** * None ** _EDUCATION_** * Bachelor’s degree required or equivalent of education and experience. * Registered Nurse, with current RN license or equivalent preferred. **_EXPERIENCE AND REQUIRED SKILLS_ ** * 5+ years of sales and/or 5+ years of Clinical Education in the dialysis industry * Very strong interpersonal skills. * Self-starter, energetic, with an infectious, positive, can-do attitude. * Located for easy and short travel to target accounts. **_PHYSICAL DEMANDS AND WORKING CONDITIONS_** * The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * **Must be able to physically cover and maintain regular face to face contact with customers over a large geographic area.** * **Extensive travel up to 85% by automobile, train or airplane is often necessary to cover the assigned territory and includes overnight stays. Occasional weekend travel maybe necessary to travel to/from an appointment.** * Lifting requirements of up to 75 lbs. necessary. **_ADDENDUM_** _**Home**_ * Ability to create customized growth plans for a facility or group of facilities to maximize patient outcomes and financial success, execute and follow up on the progress with customers. * Displays understanding of various staffing models and requirements * Guide the customer on ways to successfully market their program. * Move an organization from New Start or restart to a highly successful regularly training program. Provide support and assistance in the development of new programs (organization, quality tracking, systems, processes) * Effectively Train and motivate nursing staff to be successful training and maintaining patients * Provide information to physicians to support prescription and method selection * Identify priority accounts to engage and develop * Ability to describe the center, the product’s economics and how this impacts a centers revenue and profitability, ability to outline the operational drivers that impact the same economic drivers for the center – Identify improvement areas in facilities to positively impact profitability * Plan and implement regional educational sessions as necessary (basic, advanced) for nurses and patients. _**In-Center**_ * Demonstrate the most valuable features/attributes of the product/service and link them to the customer's key challenges. * Supports the implementation of sales tactics and strategies by providing technical expertise and supporting with product knowledge. * Coordinate with Clinical Educators in soft skills, therapies, and products to increase the customer base and promote a greater and correct consumption of our products. * Partner with Marketing on all training processes: Sales, Product, and therapies developing scientific content for classes, workshops, and promotional activities according to Company strategies. * Design and develop content for training courses to fill gaps in established program and run complex or customized training courses to improve performance. Involves focusing on a specific functional area. * Maximize patient outcomes by monitoring facility KPIs/metrics. Monitor and report training and development programs success with supporting KPIs/metrics. * Coordinate the e-learning and consultative sales programs and support implementation the e-learning programs. * Cascade train-the-trainer concepts. The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Annual Rate: $94,000.00 - $130,000.00 This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. **Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.** Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors", "summaryDescription" : "Clinical Consultant, Implementation Specialist at Fresenius Medical Care. Skills: Clinical consultation, Implementation specialist, EMR systems. Provide clinical consultation. Support system implementation", "postedDate" : "2026-06-16T04:06:17.855", "createdAt" : "2026-06-16T04:06:17.832", "lastUpdated" : "2026-06-16T11:39:29.137", "ingestTimestamp" : "2026-06-16T04:06:17.832", "mongoId" : "6a30905af292fd229c0b2cd0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://freseniusmedicalcare.wd3.myworkdayjobs.com/fme/job/Seattle-WA-USA/Clinical-Consultant--Implementation-Specialist_R0256419", "salaryAnnualMin" : 94000, "salaryAnnualMax" : 130000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Patient assessment", "Care planning", "Medication administration", "Clinical documentation", "Clinical consultation", "Implementation specialist", "EMR systems", "Implementation support", "Client training", "Process improvement", "Project implementation", "Process documentation", "Clinical workflows", "Healthcare IT", "RN license", "Epic" ], "skillCount" : 16, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 671.79663, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30841ef292fd229c072a65", "title" : "Retention Specialist", "company" : "Porch Group", "industry" : "Insurance", "salary" : { "min" : 2667000.0, "currency" : "COP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Colombia", "locations" : [ "Colombia" ], "timestamp" : "2026-06-16T14:19:38.170", "fingerprint" : "40180172179009b489482ba1dad117f2a95e7e7a1eef2ea0a641d0d6c935f9a2", "source" : "workday", "language" : "en", "applyUrl" : "https://porch.wd1.myworkdayjobs.com/careers/job/CO-Remote/Retention-Specialist--PW_JR101310", "externalId" : "JR101310", "industryFunction" : { }, "locationPoint" : "4.5709,-74.2973", "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "technicalSkills" : "Microsoft Office Suite", "professionalSkills" : [ "Conflict resolution", "Problem-solving" ], "majorSkills" : "Customer retention, Customer service", "majorSkillsList" : [ "Customer retention", "Customer service" ], "coreResponsibilities" : "Manage retention/cancellation process, Review cancellations, Salvage client accounts, Monitor retentions logs, Notify supervisor of backlog, Provide responses to clients, Utilize retention scripting, Coordinate with claims department, Resolve cancellation issues, Review client tracking, Retain client when necessary, Acquire understanding of Policy, Acquire understanding of Claims protocols", "teamCollaboration" : "Claims department", "domainKnowledge" : "Policy protocols; Claims protocols", "domainList" : [ "policy-protocols", "claims-protocols" ], "domainSpecificKnowledge" : [ "Policy protocols", "Claims protocols" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "Minimum high school diploma, 2+ years call center experience", "qualificationsPreferred" : "Previous experience as Retention Specialist, Experience handling service cancellation calls", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers 2) led by advantaged underwriting in insurance 3) to protect the whole home. As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title: **Retention Specialist** Location:******Colombia** Workplace Type: **Remote** **** _This role is employed through RemoFirst, Porch Group's Employer of Record partner in Colombia. Your employment will be legally administered through RemoFirst, while your day-to-day work is led by Porch Group._ **Job Summary** The future is bright for the Porch Group, and we’d love you to be a part of it as a **Retention Specialist** The Retention Specialist is responsible for handling customer calls related to service cancellation requests. The role requires responding to customer inquiries and resolving service concerns in a timely and professional manner. The Retention Specialist is expected to provide exceptional customer service while building and maintaining positive customer relationships to support ongoing business retention. **What You Will Do As A ****Retention Specialist** * Manage the entire retention/cancellation process. * Review all assigned cancellations and make attempts to salvage the client account. * Monitor retentions logs and notify supervisor of impending backlog or delay concerns. * Provide responses in a timely and efficient manner to clients. * Utilize retention scripting to ensure customer retention when possible. * Work in coordination with the claims department to resolve all cancellation issues that may impede claims. * Responsible for the review and tracking of all clients and measures taken to retain a client when necessary. * Acquire a clear and concise understanding of Policy and Claims protocols. **** **What You Will Bring As A ****Retention Specialist** * Minimum high school diploma. * 2+ years of call center experience is required. * Previous experience as a Retention Specialist, including experience handling service cancellation calls, is preferred. * Excellent verbal and written communication skills (English language proficiency). * Strong conflict resolution and problem-solving skills. * Demonstrates excellent customer service skills, empathy, and the ability to professionally address customer concerns and objections while supporting retention objectives. * Proficient computer skills using Microsoft Office Suite and the internet. * Maintains a positive and professional demeanor, demonstrating confidence and an engaging, energetic presence during customer interactions. * Demonstrates sound judgment and effective decision-making skills.**** * Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload **What You Will Get Supporting Porch Group** _Monthly Salary:_ COP 2,667,000.00 _Monthly incentive bonus:_ COP 333,000.00 target, variable based on individual performance #LI-FQ1 #LI-Remote **What’s next?** Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!", "summaryDescription" : "Retention Specialist at Porch Group. Skills: Customer retention, Customer service. Manage retention/cancellation process. Review cancellations", "postedDate" : "2026-06-12T03:57:07.910", "createdAt" : "2026-06-16T03:57:07.905", "lastUpdated" : "2026-06-16T14:19:38.170", "ingestTimestamp" : "2026-06-16T03:57:07.905", "mongoId" : "6a30841ef292fd229c072a65", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://porch.wd1.myworkdayjobs.com/careers/job/CO-Remote/Retention-Specialist--PW_JR101310", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Customer retention", "Customer service", "Conflict resolution", "Problem-solving", "Policy protocols", "Claims protocols" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 662.5626, "daysOld" : 4, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2aa69574d8ee00a06b9b63", "title" : "Hospice Intake Nurse", "company" : "Ennoble Care", "industry" : "Healthcare", "salary" : { "min" : 56160.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Oklahoma City, Oklahoma, United States", "locations" : [ "Oklahoma City", "Oklahoma", "United States" ], "certifications" : [ "LPN license" ], "timestamp" : "2026-06-14T22:57:29.871", "fingerprint" : "daac5b95f9fd38cb8751203a349bcdba2fe728ff9e1d38585fcd378e08cd43ad", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ennoblecare/jobs/4687710006", "externalId" : "4687710006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Oklahoma City", "state" : "Oklahoma", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.4729886,-97.5170536" } ], "locationText" : "Oklahoma City, Oklahoma, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 3, "technicalSkills" : "EMR System", "professionalSkills" : [ "Intake processing", "Referral management" ], "hardSkillsList" : [ "Customer service", "EMR system usage" ], "hardSkills" : [ { "name" : "Customer service", "level" : "intermediate" }, { "name" : "EMR system usage", "level" : "intermediate" } ], "majorSkills" : "Intake processing, Referral management, Customer service", "majorSkillsList" : [ "Intake processing", "Referral management", "Customer service" ], "coreResponsibilities" : "Answer phones, Receive referral information, Receive intake information, Complete referral forms, Complete intake forms, Route referrals appropriately, Route intake appropriately, Assist in scheduling skilled person, Input scheduling information, Check common working files, Verify Medicare Coverage, Verify benefit period, Perform other duties as directed", "teamCollaboration" : "Team-oriented environment", "domainKnowledge" : "Home Health Care; Hospice setting; Medicare Coverage; Benefit period verification", "domainList" : [ "home-health-care", "hospice-setting", "medicare-coverage", "benefit-period-verification" ], "domainSpecificKnowledge" : [ "Home Health Care", "Hospice setting", "Medicare Coverage", "Benefit period verification" ], "toolProficiency" : [ "PC", "Calculator", "Multi-line telephone" ], "communicationSkills" : "Communicate effectively orally; Communicate effectively in writing", "documentationSkills" : "Maintain simple records", "specialRequirements" : "Stooping, Lifting office supplies", "qualificationsBasic" : "High school graduate or GED, Computer literate, Maintain simple records, 3 years Customer service experience, 3 years EMR System experience", "qualificationsPreferred" : "Multi-state LPN license, Home Health Care experience, Hospice setting experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Job Description We are seeking a Full-time Intake Nurse to work and support our Oklahoma and Kansas markets, from our Oklahoma or Kansas office! Ennoble Care values Honoring the patients we serve. Providing high quality care in a strong team-oriented environment. Come be a part of a great team, passionate about providing excellent patient care and having a great time working together. Position Responsibilities: Answering phones, receives all referral and intake information. Complete referral/intake forms and route them appropriately for admission approval. Assist in the scheduling of appropriately skilled person to fill the case, inputs scheduling information on the computer. Check common working files for Medicare Coverage and verification of benefit period. Perform other duties as directed. Job Conditions: Office setting that will require regular phone usage, sitting, stooping and lifting of office supplies (ex. printer paper stacks). The job requires the ability to utilize a PC, calculator, multi-line telephone, and other related office equipment. Qualifications: High school graduate or GED Multi-state LPN license preferred. Experience in a Home Health Care or Hospice setting preferred Must be computer literate and able maintain simple records Must be able to communicate effectively orally and in writing Must have at least 3 years of Customer service experience Must have at least 3 years of EMR System experience Starting Salary: $56,160/yr #yellow Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.", "summaryDescription" : "Hospice Intake Nurse at Ennoble Care. Skills: Intake processing, Referral management, Customer service. Answer phones. Receive referral information", "postedDate" : "2026-06-12T01:25:57.144", "createdAt" : "2026-06-12T01:25:57.144", "lastUpdated" : "2026-06-14T22:57:29.871", "ingestTimestamp" : "2026-06-12T01:25:57.144", "mongoId" : "6a2aa69574d8ee00a06b9b63", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 56160, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Customer service", "EMR system usage", "Intake processing", "Referral management", "Home Health Care", "Hospice setting", "Medicare Coverage", "Benefit period verification", "LPN license", "PC", "Calculator", "Multi-line telephone" ], "skillCount" : 12, "jobCategory" : "other", "jobSubcategory" : "hospice---indirect-care", "dataQualityScore" : 0.8888889, "_score" : 659.8016, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2c94ba74d8ee00a098b69c", "title" : "PRN Clinical Response Specialist", "company" : "ERC Pathlight", "industry" : "Healthcare", "salary" : { "min" : 23.0, "max" : 29.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Aspen Remote", "locations" : [ "Aspen Remote", "Denver", "Colorado", "United States" ], "timestamp" : "2026-06-15T10:13:20.652", "fingerprint" : "a128a410592f3a4d00ae4ccd339b650e884038a885c5453243c82cb75daba78c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/erc8585757pathlight53t353/jobs/4274631009", "externalId" : "4274631009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "professionalSkills" : [ "Customer relationships", "Customer retention", "Customer satisfaction", "Value realization" ], "hardSkillsList" : [ "Clinical intake" ], "hardSkills" : [ { "name" : "Clinical intake", "level" : "intermediate" } ], "majorSkills" : "Clinical intake, Customer service", "majorSkillsList" : [ "Clinical intake", "Customer service" ], "coreResponsibilities" : "Assist patients, families, providers, Navigate admissions process, Manage calls and correspondence, Complete clinical intake screens, Provide excellent customer service", "domainKnowledge" : "Eating disorders; Mood disorders; Anxiety disorders; Trauma-related conditions", "domainList" : [ "eating-disorders", "mood-disorders", "anxiety-disorders", "trauma-related-conditions" ], "domainSpecificKnowledge" : [ "Eating disorders", "Mood disorders", "Anxiety disorders", "Trauma-related conditions" ], "continuousLearning" : "Tuition reimbursement", "specialRequirements" : "Saturday and Sunday work", "qualificationsBasic" : "Clinical intake screens, Sharp clinical knowledge, Excellent customer service", "workSiteFlexibility" : "Remote", "rawDescription" : "Who We Are At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same. As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery. Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope. Why Join Us When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always. Here, your work matters. Your ideas matter. You matter. If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here. Come build hope. Come save lives. Come grow with us. What You'll Be Doing: The Clinical Response Specialist I is responsible for assisting patients, families, and providers in navigating the admissions process with ERC Pathlight. This role will help to manage calls and correspondence on a national level by completing clinical intake screens that demonstrate sharp clinical knowledge and skills, all while providing excellent customer service to patients, families, and providers seeking care with ERC Pathlight. Essential Duties 8:00 AM to 4:30 PM MT on Saturday and Sunday. The compensation range for this position is based upon candidate experience and market expectations. Colorado pay range $23—$29 USD What We Offer At ERC Pathlight, caring for people is our mission and that begins with caring for our own team. Your well-being matters, and our benefit program is designed to support every part of your life. We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leave benefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career. We also recognize that mental health is part of every person’s experience. That’s why we strive to create a workplace where you feel supported, seen, and encouraged—personally, professionally, and at home. When you thrive, you can do your best work. And your best work changes lives.", "summaryDescription" : "PRN Clinical Response Specialist at ERC Pathlight. Skills: Clinical intake, Customer service. Assist patients, families, providers. Navigate admissions process", "postedDate" : "2026-06-14T09:40:33.363", "createdAt" : "2026-06-14T09:40:33.363", "lastUpdated" : "2026-06-15T10:13:20.652", "ingestTimestamp" : "2026-06-14T09:40:33.363", "mongoId" : "6a2c94ba74d8ee00a098b69c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 29, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Clinical intake", "Customer service", "Customer relationships", "Customer retention", "Customer satisfaction", "Value realization", "Eating disorders", "Mood disorders", "Anxiety disorders", "Trauma-related conditions" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 659.53894, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30551ef292fd229cf1de86", "title" : "Senior Automation Product Specialist - Power Specialist (VFD, MCC, Gear)", "company" : "REXEL", "industry" : "Wholesale", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Automation Product Specialist in Tampa, FL, adjusted for seniority and industry." }, "location" : "Tampa, FL, United States", "locations" : [ "Tampa", "FL", "United States" ], "timestamp" : "2026-06-16T08:29:28.486", "fingerprint" : "28ee81c950adaa4157ba2ab79d65b3a246d9cde5fbe46ed398a974a6e26f0a97", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/REXEL1/744000132239649-senior-automation-product-specialist-power-specialist-vfd-mcc-gear-", "externalId" : "744000132239649", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" }, { "city" : "Sarasota", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.3365805,-82.5308545" } ], "locationText" : "Tampa, Florida, United States; Sarasota, Florida, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "technicalSkills" : "VFD, MCC, Gear", "professionalSkills" : [ "Product knowledge", "Sales strategies", "Sales growth", "Performance goals", "Sales action", "Technical support", "Product selection", "Sales potential", "Customer needs", "Joint strategies", "Quoting", "Order entry", "Order expediting", "Commercial training", "Business leads", "Technical knowledge", "Price proposals", "Scope of work", "Terms delivery", "Sales cycle", "Sales calls", "Customer events", "Inventory management", "Obsolescence problems" ], "hardSkillsList" : [ "Troubleshooting products", "Finding technical documentation", "Finding specifications", "Product selection" ], "hardSkills" : [ { "name" : "Troubleshooting products", "level" : "intermediate" }, { "name" : "Finding technical documentation", "level" : "intermediate" }, { "name" : "Finding specifications", "level" : "intermediate" }, { "name" : "Product selection", "level" : "intermediate" } ], "majorSkills" : "Automation products, Power Specialist, Sales support", "majorSkillsList" : [ "Automation products", "Power Specialist", "Sales support" ], "coreResponsibilities" : "Assist Outside sales to drive sales, Understand product features and benefits, Provide product knowledge, Address customer inquiries, Build relationships with customers, Identify customer needs, Recommend suitable products and solutions, Meet or exceed sales goals, Develop sales strategies, promotions, programs, and plans, Develop annual performance goals, objectives, and sales action, Prepare periodic sales funnel, weekly sales reports, Provide technical support for internal and external customers, Troubleshoot products, Find technical documentation and specifications, Select products, Establish relationships with sales and customers, Understand sales potential, Ascertain customer needs by customer visits, phone, and, Work with sales to establish joint strategies and, Provide expert knowledge to Inside Sales, Facilitate quoting, order entry, and order expediting, Create and present technical and commercial training, Describe or demonstrate product to customers, Follow up on all business leads, Acquire, use, and continuously develop personal technical knowledge, Provide oral and/or written quotations, proposals or estimates, Work with prospective customers to move projects through, Properly prepare for sales calls, customers events, Work with Purchasing on proper inventory of high-tech, Identify potential obsolesce problems, Actively participate in appropriate industry groups, Mentor, train, and coach other Automation specialists, Lead and support sales efforts with key targets,, Provide technical support for internal and external customers, Troubleshoot products, Find technical documentation and specifications, Select products, Establish relationships with sales and customers, Understand sales potential, Work with sales to establish joint strategies and, Provide expert knowledge to Sales and Branch teams, Facilitate quoting, order entry, and order expediting, Create and present technical and commercial training, Describe or demonstrate product to customers, Acquire, use, and continuously develop personal technical knowledge, Provide oral and/or written quotations, proposals or estimates, Work with prospective customers to move projects through, Properly prepare for sales calls, customers events, Work with Purchasing on proper inventory of high-tech, Identify potential obsolesce problems, Mentor and coach junior level team members, Perform other duties as assigned", "teamCollaboration" : "Work with sales; Work with Purchasing; Sales and Branch teams", "domainKnowledge" : "Automation products; Power Specialist; VFD; MCC; Gear", "domainList" : [ "automation-products", "power-specialist", "vfd", "mcc", "gear" ], "domainSpecificKnowledge" : [ "Automation products", "Power Specialist", "VFD", "MCC", "Gear" ], "communicationSkills" : "Technical training; Commercial training; Oral presentations; Written presentations", "continuousLearning" : "Professional Training & Development Programs", "problemSolvingSkills" : "Troubleshooting products", "specialRequirements" : "Travels to offsite locations, Crouch down, Climb or balance, Ascend/descend ladder, Use senses to communicate, Detect hazardous conditions, Lift up to 10 pounds", "outcomesObjectives" : "Meet or exceed sales goals", "qualificationsBasic" : "Meet or exceed sales goals, Develop sales strategies, Develop annual performance goals, Prepare periodic sales funnel, Provide technical support, Establish relationships with sales, Ascertain customer needs, Work with sales, Provide expert knowledge, Create and present training, Describe or demonstrate product, Follow up on business leads, Acquire technical knowledge, Provide quotations, Work with prospective customers, Prepare for sales calls, Work with Purchasing, Mentor junior team members, Perform other duties", "qualificationsPreferred" : "Team Lead experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. We are looking for a Senior Automation Product Specialist to join our Rexel team located in Tampa, FL, or Sarasota, FL! Summary: The Senior Automation Product Specialist - Power Specialist (VFD, MCC, Gear) is responsible for assisting Outside sales to drive sales of automation products and solutions to customers. Responsible for understanding the features and benefits of the products and solutions, providing product knowledge and addressing customer inquiries. The Senior Automation Product Specialist's goal is to build strong relationships with customers, identify their needs, and recommend the most suitable products and solutions to meet those needs. What You'll Do: * Meet or exceed sales goals of assigned technology offer * Develop sales strategies, promotions, programs, and plans for sales growth * Develop annual performance goals, objectives, and sales action planes * Prepare periodic sales funnel, weekly sales reports, etc. * Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities * Establish relationships with sales and customers to better understand sales potential * Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.) * Work with sales to establish joint strategies and activities * Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting * Create and present technical and commercial training for internal and external customers * Describe or demonstrate product to customers * Follow up on all business leads assigned by management, marketing, technical department, or supplier partners * Acquire, use, and continuously develop personal technical knowledge * Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery * Work with prospective customers to move projects through the sales cycle to conclusion * Properly prepare for sales calls, customers events, etc. * Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems * Actively participate in appropriate industry groups * Mentor, train, and coach other Automation specialists. May act as a Team Lead * Lead and support sales efforts with key targets, key customers, and key opportunities in assigned product and/or area/region * Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities * Establish relationships with sales and customers to better understand sales potential * Work with sales to establish joint strategies and activities * Provide expert knowledge to Sales and Branch teams to facilitate quoting, order entry, and order expediting * Create and present technical and commercial training for internal and external customers * Describe or demonstrate product to customers * Acquire, use, and continuously develop personal technical knowledge * Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery * Work with prospective customers to move projects through the sales cycle to conclusion * Properly prepare for sales calls, customers events, etc. * Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems * Mentor and coach junior level team members * Perform other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. ## Qualifications What You'll Need * 10+ years of experience * Electrical distribution industry or related experience required * Valid Driver’s License * High School or GED - Required * 4 Year / Bachelor's Degree - Preferred Knowledge, Skills & Abilities * Intermediate/advanced computer skills, specifically with Excel/Outlook/Word * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations * Ability to write reports, business correspondence, and procedure manuals * Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public * Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel * Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility ## Additional Information Physical Demands: * Sit: Must be able to remain in a stationary position - Frequently – 21% to 50% * Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50% * Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51% * Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20% * Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20% * Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51% Weight and Force Demands: * Up to 10 pounds - Occasionally – up to 20% Working Environment: * Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20% * Travels to offsite locations - Frequently – 21% to 50% Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. Our Benefits Include: * Medical, Dental, and Vision Insurance * Life Insurance * Short-Term and Long-Term Disability Insurance * 401K with Employer Match * Paid vacation and sick time * Paid company holidays plus flexible personal days per year * Tuition Reimbursement * Health & Wellness Programs * Flexible Spending Accounts * HSA Accounts * Commuter Transit Benefits * Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. * Employee Discount Programs * Professional Training & Development Programs * Career Advancement Opportunities – We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.", "summaryDescription" : "Senior Automation Product Specialist - Power Specialist (VFD, MCC, Gear) at REXEL. Skills: Automation products, Power Specialist, Sales support. Assist Outside sales to drive sales. Understand product features and benefits", "postedDate" : "2026-06-15T15:52:40.000", "createdAt" : "2026-06-15T23:42:10.822", "lastUpdated" : "2026-06-16T08:29:28.486", "ingestTimestamp" : "2026-06-15T23:42:10.822", "mongoId" : "6a30551ef292fd229cf1de86", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Troubleshooting products", "Finding technical documentation", "Finding specifications", "Product selection", "Automation products", "Power Specialist", "Sales support", "Product knowledge", "Sales strategies", "Sales growth", "Performance goals", "Sales action", "Technical support", "Sales potential", "Customer needs", "Joint strategies", "Quoting", "Order entry", "Order expediting", "Commercial training", "Business leads", "Technical knowledge", "Price proposals", "Scope of work", "Terms delivery", "Sales cycle", "Sales calls", "Customer events", "Inventory management", "Obsolescence problems", "VFD", "MCC", "Gear" ], "skillCount" : 33, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 656.369, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307911f292fd229c02ecd9", "title" : "Senior Automation Product Specialist - Power Specialist (VFD, MCC, Gear)", "company" : "REXEL", "industry" : "Wholesale", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Automation Product Specialist in Tampa, FL, adjusted for seniority and industry." }, "location" : "Tampa, FL, United States", "locations" : [ "Tampa", "FL", "United States" ], "timestamp" : "2026-06-16T14:37:45.776", "fingerprint" : "2c177b8644bb2ec87dc2c32fb7adf3b6036c7187b6a57a8999e4044612ac1503", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/REXEL1/744000132239649-senior-automation-product-specialist-power-specialist-vfd-mcc-gear-", "externalId" : "744000132239649", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" }, { "city" : "Sarasota", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.3365805,-82.5308545" } ], "locationText" : "Tampa, Florida, United States; Sarasota, Florida, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "technicalSkills" : "VFD, MCC, Gear", "professionalSkills" : [ "Product knowledge", "Sales strategies", "Sales reports", "Technical support", "Customer needs", "Joint strategies", "Order entry", "Order expediting", "Product demonstration", "Business leads", "Technical knowledge", "Price quotations", "Sales cycle", "Sales calls", "Inventory management", "Product obsolescence" ], "hardSkillsList" : [ "Troubleshooting products", "Product selection" ], "hardSkills" : [ { "name" : "Troubleshooting products", "level" : "intermediate" }, { "name" : "Product selection", "level" : "intermediate" } ], "majorSkills" : "Automation products, Power Specialist, Sales growth", "majorSkillsList" : [ "Automation products", "Power Specialist", "Sales growth" ], "coreResponsibilities" : "Assist Outside sales, Drive sales of automation products, Understand product features, Understand product benefits, Provide product knowledge, Address customer inquiries, Build relationships with customers, Identify customer needs, Recommend suitable products, Recommend suitable solutions, Meet sales goals, Develop sales strategies, Develop sales promotions, Develop sales programs, Develop sales plans, Develop annual goals, Develop objectives, Develop sales action plans, Prepare sales funnel, Prepare sales reports, Provide technical support, Troubleshoot products, Find technical documentation, Find product specifications, Select products, Perform requested activities, Establish relationships, Understand sales potential, Ascertain customer needs, Visit customers, Research customer needs, Establish joint strategies, Establish joint activities, Provide expert knowledge, Facilitate quoting, Facilitate order entry, Facilitate order expediting, Create training, Present training, Describe product, Demonstrate product, Follow up business leads, Develop personal technical knowledge, Provide quotations, Provide proposals, Provide estimates, Move projects through sales cycle, Conclude sales cycle, Prepare for sales calls, Prepare for customer events, Work with Purchasing, Manage inventory, Identify obsolesce problems, Participate in industry groups, Mentor specialists, Train specialists, Coach specialists, Lead sales efforts, Support sales efforts, Provide technical support, Troubleshoot products, Find technical documentation, Find product specifications, Select products, Perform requested activities, Establish relationships, Understand sales potential, Work with sales, Establish joint strategies, Establish joint activities, Provide expert knowledge, Facilitate quoting, Facilitate order entry, Facilitate order expediting, Create training, Present training, Describe product, Demonstrate product, Develop personal technical knowledge, Provide quotations, Provide proposals, Provide estimates, Move projects through sales cycle, Conclude sales cycle, Prepare for sales calls, Prepare for customer events, Work with Purchasing, Manage inventory, Identify obsolesce problems, Mentor team members, Coach team members, Perform other duties", "teamCollaboration" : "Work with sales; Work with Purchasing; Mentor junior team members", "domainKnowledge" : "Automation products; Power Specialist; VFD; MCC; Gear", "domainList" : [ "automation-products", "power-specialist", "vfd", "mcc", "gear" ], "domainSpecificKnowledge" : [ "Automation products", "Power Specialist", "VFD", "MCC", "Gear" ], "communicationSkills" : "Technical training; Commercial training", "continuousLearning" : "Professional Training & Development Programs", "problemSolvingSkills" : "Troubleshooting products", "specialRequirements" : "Crouch down, Climb or balance, Ascend/descend ladder, Use senses, Lift up to 10 pounds, Travels to offsite locations", "outcomesObjectives" : "Meet or exceed sales goals", "qualificationsBasic" : "Meet or exceed sales goals, Develop sales strategies, Develop annual performance goals, Prepare periodic sales funnel, Provide technical support, Establish relationships with sales, Ascertain customer needs, Work with sales, Provide expert knowledge, Create and present training, Describe or demonstrate product, Follow up on business leads, Acquire technical knowledge, Provide quotations, Work with prospective customers, Prepare for sales calls, Work with Purchasing, Participate in industry groups, Mentor junior team members, Perform other duties", "qualificationsPreferred" : "Act as a Team Lead", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. We are looking for a Senior Automation Product Specialist to join our Rexel team located in Tampa, FL, or Sarasota, FL! Summary: The Senior Automation Product Specialist - Power Specialist (VFD, MCC, Gear) is responsible for assisting Outside sales to drive sales of automation products and solutions to customers. Responsible for understanding the features and benefits of the products and solutions, providing product knowledge and addressing customer inquiries. The Senior Automation Product Specialist's goal is to build strong relationships with customers, identify their needs, and recommend the most suitable products and solutions to meet those needs. What You'll Do: * Meet or exceed sales goals of assigned technology offer * Develop sales strategies, promotions, programs, and plans for sales growth * Develop annual performance goals, objectives, and sales action planes * Prepare periodic sales funnel, weekly sales reports, etc. * Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities * Establish relationships with sales and customers to better understand sales potential * Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.) * Work with sales to establish joint strategies and activities * Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting * Create and present technical and commercial training for internal and external customers * Describe or demonstrate product to customers * Follow up on all business leads assigned by management, marketing, technical department, or supplier partners * Acquire, use, and continuously develop personal technical knowledge * Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery * Work with prospective customers to move projects through the sales cycle to conclusion * Properly prepare for sales calls, customers events, etc. * Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems * Actively participate in appropriate industry groups * Mentor, train, and coach other Automation specialists. May act as a Team Lead * Lead and support sales efforts with key targets, key customers, and key opportunities in assigned product and/or area/region * Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities * Establish relationships with sales and customers to better understand sales potential * Work with sales to establish joint strategies and activities * Provide expert knowledge to Sales and Branch teams to facilitate quoting, order entry, and order expediting * Create and present technical and commercial training for internal and external customers * Describe or demonstrate product to customers * Acquire, use, and continuously develop personal technical knowledge * Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery * Work with prospective customers to move projects through the sales cycle to conclusion * Properly prepare for sales calls, customers events, etc. * Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems * Mentor and coach junior level team members * Perform other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. ## Qualifications What You'll Need * 10+ years of experience * Electrical distribution industry or related experience required * Valid Driver’s License * High School or GED - Required * 4 Year / Bachelor's Degree - Preferred Knowledge, Skills & Abilities * Intermediate/advanced computer skills, specifically with Excel/Outlook/Word * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations * Ability to write reports, business correspondence, and procedure manuals * Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public * Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel * Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility ## Additional Information Physical Demands: * Sit: Must be able to remain in a stationary position - Frequently – 21% to 50% * Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50% * Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51% * Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20% * Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20% * Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51% Weight and Force Demands: * Up to 10 pounds - Occasionally – up to 20% Working Environment: * Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20% * Travels to offsite locations - Frequently – 21% to 50% Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. Our Benefits Include: * Medical, Dental, and Vision Insurance * Life Insurance * Short-Term and Long-Term Disability Insurance * 401K with Employer Match * Paid vacation and sick time * Paid company holidays plus flexible personal days per year * Tuition Reimbursement * Health & Wellness Programs * Flexible Spending Accounts * HSA Accounts * Commuter Transit Benefits * Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. * Employee Discount Programs * Professional Training & Development Programs * Career Advancement Opportunities – We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.", "summaryDescription" : "Senior Automation Product Specialist - Power Specialist (VFD, MCC, Gear) at REXEL. Skills: Automation products, Power Specialist, Sales growth. Assist Outside sales. Drive sales of automation products", "postedDate" : "2026-06-15T15:52:40.000", "createdAt" : "2026-06-16T01:39:11.003", "lastUpdated" : "2026-06-16T14:37:45.776", "ingestTimestamp" : "2026-06-16T01:39:11.003", "mongoId" : "6a307911f292fd229c02ecd9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Troubleshooting products", "Product selection", "Automation products", "Power Specialist", "Sales growth", "Product knowledge", "Sales strategies", "Sales reports", "Technical support", "Customer needs", "Joint strategies", "Order entry", "Order expediting", "Product demonstration", "Business leads", "Technical knowledge", "Price quotations", "Sales cycle", "Sales calls", "Inventory management", "Product obsolescence", "VFD", "MCC", "Gear" ], "skillCount" : 24, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 653.30914, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30574cf292fd229cf37809", "title" : "Care Specialist", "company" : "FreedomCare", "industry" : "Healthcare", "salary" : { "min" : 20.0, "max" : 23.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Springfield, Missouri, United States", "locations" : [ "Springfield", "Missouri", "United States" ], "timestamp" : "2026-06-16T10:49:16.640", "fingerprint" : "d6500bfd383fefc55548895fc4197d367e3a9841c57ff0db54fadf6de77ab115", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://freedomcare.com/jobs/7771747003?gh_jid=7771747003", "externalId" : "7771747003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Springfield", "state" : "Missouri", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.2081729,-93.2922715" } ], "locationText" : "Springfield, Missouri, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Manage customer relationships, Ensure customer retention, Drive customer satisfaction, Facilitate value realization", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U. S. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for a Care Specialist I for our Care team in Missouri. This is a hybrid role based out of Springfield, MO. 1 day in office, 4 remote days. Monday through Friday, 9AM to 6PM WEEKENDS OFF! 401k, health, dental, vision, life insurance and PTO! Department consistently meet internal service level agreements and goals in a timely manner. Follow up and engage with patients and caregivers via phone calls, SMS, and emails, in a professional manner. Serve as a key point-of-contact for enrolled caregivers such as for pay discrepancies, timesheet errors, direct deposit change, schedule change of caregivers, and more. De-escalate situations involving dissatisfied customers, offering patient assistance and support; escalate unresolved patient and caregiver issues to the appropriate teams to ensure a quick turnaround time and resolution. Adhere to a revolving monthly client service and compliance standard. Effectively input and update the case file and account data within CRMs. Manage call dashboards and reporting to assist in managing assignments. Ideal Candidate Will Possess: Previous experience in a Customer Service environment. High-volume inbound call center or contact center environment (at least 2 years). Experience with CRMs or Workforce Technology – Salesforce, Medflyt, and Verint (preferable). Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience. Ability to organize, set priorities and manage time effectively. Strong verbal and written communication skills, demonstrating active listening and adaptability to different personality types. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalation frustrated callers successfully. Attention to detail in reviewing records. Ability to meet and/or exceed targets or metrics.  Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking. Nice-to-Haves: 3+ years of relevant experience in a healthcare call center or contact center environment. Healthcare/startup experience (preferable). Bilingual in Spanish, Creole, or other languages is a plus. Some additional experience in HR service center is preferred. 2 years of hands-on experience with seniors Why work at FreedomCare? We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, citizenship or immigration status, status as an individual with a disability, or other applicable legally protected characteristics. #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $23.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range $20—$23 USD", "summaryDescription" : "Care Specialist at FreedomCare. Manage customer relationships. Ensure customer retention", "postedDate" : "2026-06-15T23:21:54.941", "createdAt" : "2026-06-15T23:21:54.941", "lastUpdated" : "2026-06-16T10:49:16.640", "ingestTimestamp" : "2026-06-15T23:21:54.941", "mongoId" : "6a30574cf292fd229cf37809", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 47840, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 647.48193, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "6a307aa1f292fd229c03e1aa", "title" : "Specialist Engineer (Intake and Cooling)", "company" : "Polaris Inc.", "salary" : { "min" : 78000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Roseau, MN, USA", "locations" : [ "Roseau, MN, USA", "United States of America" ], "timestamp" : "2026-06-16T11:32:37.598", "fingerprint" : "89c7591fcd031ce7bc7b600068adcc2271a6de1d07f10079b27510d93c245c58", "source" : "workday", "language" : "en", "applyUrl" : "https://polaris.wd5.myworkdayjobs.com/PolarisJobs/job/Roseau-MN-USA/Specialist-Engineer--Intake-and-Cooling-_R29980", "externalId" : "R29980", "industryFunction" : { }, "locationPoint" : "48.84609,-95.76277", "structuredLocations" : [ { "city" : "Roseau", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "48.7710371,-95.7697882" } ], "locationText" : "Roseau, Minnesota, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Specialist", "remoteFriendly" : false, "rawDescription" : "**At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE.** **Position Overview:** A Specialist Engineer role working on the intake and cooling systems on a snowmobile. You will lead the definition, development, and integration of intake and cooling related systems across all snowmobile platforms. You will translate consumer insights and system requirements into clear engineering solutions while partnering closely with cross-functional teams. In this role, you will guide system specifications, validation, and design reviews to ensure performance, quality, safety, and manufacturability targets are met. Your work directly impacts the capability and rider experience of Polaris snowmobiles, offering you the opportunity to shape high-visibility system performance across multiple platforms. **Key Responsibilities:** • Define and document system, subsystem, and component requirements using the Polaris Development Process to ensure clarity and alignment. • Design and develop intake and cooling related systems—including airboxes, air duct flow path, coolant flow path, radiators, and heat exchangers—using a systems-engineering approach. • Develop system specifications, lead DFMEAs, and support validation planning and design guideline development. • Collaborate with project leads, systems engineers, development engineers, technicians, and cross-functional partners to meet program objectives. • Lead design reviews to ensure appropriate technical input and alignment across engineering and functional teams. • Support DFM efforts with purchasing, supplier quality, and manufacturing teams for assigned systems. • Ride snowmobiles during field development to evaluate system performance and support competitive benchmarking. • Analyze manufacturing and field issues and implement effective corrective actions. • Provide technical support for service publications, sales, and marketing. • Serve as the engineering contact for sustaining activities related to intake and cooling components and support quality, reliability, performance, and cost-improvement initiatives. **Desired Competencies:** • Technical / Functional Expertise: You apply the required technical or professional knowledge to perform your role effectively and stay current within your area of expertise. • Collaboration: You work effectively with others across functions and levels, contributing to shared goals while respecting different perspectives. • Problem Solving: You identify issues, assess root causes, and implement practical solutions that balance speed, quality, and risk. **Qualifications:** • B.S. in Mechanical Engineering or a related engineering field. • Minimum 3 years of engineering design, systems engineering, or project engineering experience. • Strong technical aptitude and ability to make informed engineering trade-offs. • Excellent interpersonal, oral, and written communication skills. • Demonstrated ability to build effective working relationships across teams and organizational levels. • Strong planning, organization, and self-leadership skills with attention to detail and quality. • Ability to work under pressure while maintaining a positive, solutions-focused approach. • Global travel up to 30% or more in season; potentially less in the offseason. #LI-CS99 **The starting pay range for Minnesota is $78,000 to $103,000 per year. Individual salaries and positioning within the range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills, and geography. While individual pay could fall anywhere in the range based on these factors, it is not common to start at the high end or top of the range.** To qualify for this position, former employees must be eligible for rehire, and current employees must be in good standing. _We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE. Apply today!_ At Polaris we put our employees first, by offering a holistic approach to their health and financial wellbeing. Polaris is proud to offer competitive compensation, including a market-leading profit-sharing plan that is fundamental to our pay-for-performance culture. At Polaris, employees are owners of the company through company contributions to our Employee Stock Ownership Plan and discounted employee stock purchases plan. Employees receive a generous matching contribution to 401(k), financial wellness education and consultation to plan for their financial future. In addition to competitive pay, Polaris provides a comprehensive suite of benefits, including health, dental, and vision insurance, wellness programs, paid time off, gym & personal training reimbursement, life insurance and disability offerings. Through the Polaris Foundation and our Polaris Gives paid volunteer time off, we support employees who actively volunteer their time, efforts, and passions to improve the health and wellbeing of the communities in which they live, play and work. Employees at Polaris drive our success and are rewarded for their commitment. **About Polaris** As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris' high-quality product line-up includes the Polaris RANGER®, RZR® and Polaris GENERAL™ side-by-side off-road vehicles; Sportsman® all-terrain off-road vehicles; military and commercial off-road vehicles; snowmobiles; Slingshot® moto-roadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats, including industry-leading Bennington pontoons. Polaris enhances the riding experience with a robust portfolio of parts, garments, and accessories. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. [www.polaris.com](https://www.polaris.com/en-us/) **EEO Statement** _Polaris Inc. is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law. Applicants with a disability that are in need of an accommodation to complete the application process, or otherwise need assistance or an accommodation in the recruiting process, should contact Human Resources at 800-765-2747 or_[ _Talent.Acquisition @Polaris.com_](mailto:Talent.Acquisition@Polaris.com) _. To read more about employment discrimination protection under U.S. federal law, see:_[_Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov)_](https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eeoc.gov%2Fsites%2Fdefault%2Ffiles%2F2022-10%2FEEOC_KnowYourRights_screen_reader_10_20.pdf&data=05%7C02%7CWorkdayCommunications%40polaris.com%7Cc5c2eb8d86244cd2fc3408dd4d073a65%7C85f78c4cad11473596240b2c11611dff%7C0%7C0%7C638751415633263085%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=UdgUmgvVCMYfxnasexpS259skBSqinESpt213WZbs%2BI%3D&reserved=0).", "summaryDescription" : "Specialist Engineer (Intake and Cooling) at Polaris Inc.", "postedDate" : "2026-06-10T03:50:45.591", "createdAt" : "2026-06-16T03:50:45.544", "lastUpdated" : "2026-06-16T11:32:37.598", "ingestTimestamp" : "2026-06-16T03:50:45.544", "mongoId" : "6a307aa1f292fd229c03e1aa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://polaris.wd5.myworkdayjobs.com/PolarisJobs/job/Roseau-MN-USA/Specialist-Engineer--Intake-and-Cooling-_R29980", "salaryAnnualMin" : 78000, "salaryAnnualMax" : 78000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "executive", "dataQualityScore" : 0.8888889, "_score" : 643.4469, "daysOld" : 6, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2ea0f974d8ee00a0e4244e", "title" : "Intake - Production Supervisor", "company" : "iRhythm", "salary" : { "min" : 68000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Deerfield, IL", "locations" : [ "Deerfield, IL", "United States of America" ], "timestamp" : "2026-06-15T23:38:18.690", "fingerprint" : "1f4699bc6b16ee74b52cf56c788fc006cacb0ea9710e8866901ec913cc45711d", "source" : "workday", "language" : "en", "applyUrl" : "https://irhythmtech.wd5.myworkdayjobs.com/iRhythm/job/Deerfield-IL/Intake---Production-Supervisor_JR1503", "externalId" : "JR1503", "industryFunction" : { }, "locationPoint" : "43.05194,-89.07567", "structuredLocations" : [ { "city" : "Deerfield", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.1711365,-87.8445119" } ], "locationText" : "Deerfield, Illinois, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "coreResponsibilities" : "Oversee daily production operations, Manage production staff, Ensure adherence to safety protocols, Monitor production schedules, Maintain quality standards, Troubleshoot production issues, Implement process improvements, Manage inventory levels, Coordinate with other departments, Prepare production reports", "teamCollaboration" : "Cross-functional teams; Production staff; Maintenance department; Quality assurance team; Supply chain partners", "communicationSkills" : "Production reporting", "problemSolvingSkills" : "Troubleshoot production issues", "outcomesObjectives" : "Meet production targets; Ensure product quality; Maintain safe work environment; Optimize production efficiency", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Career-defining. Life-changing.** At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career **About This Role:** **Career-defining. Life-changing.** At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career. **About This Role:** The Intake Production Supervisor is responsible for the day-to-day supervision of iRhythm’s Intake operations, ensuring that production schedules are met safely, efficiently, and in compliance with all quality and regulatory standards. This role plays a critical part in motivating and developing production teams, supporting continuous improvement, and maintaining a culture of collaboration and accountability. The Production Supervisor partners closely with Manufacturing Engineering, Quality, and Supply Chain to ensure the consistent delivery of high-quality medical devices that improve patients’ lives. Provides management direction in the approval of products through the complete production cycle. Oversees production schedules, labor loading, and capacity requirements. Incumbents in this job family are typically responsible for directing and guiding the work of teams and/or individuals. Typically incumbents would be responsible for performance reviews, pay reviews, and may have hire/fire decision making authority. In limited instances, incumbents in this management job level category may also be responsible for a functional area and not have people reporting to them. There are different levels available that provide clarity on contribution expectations based on knowledge, application, problem solving, impact, collaboration, and supervision. **What You Will Be Doing** **Operational Leadership** * Supervise daily production operations to ensure products are received and uploaded safely, on time, and to quality specifications. * Maintain compliance with FDA, ISO 14001, and other relevant medical device regulations. * Communicate daily goals, priorities, and performance expectations to the Intake team. * Identify and escalate production issues promptly to ensure minimal disruption to schedules. **Team Supervision & Development** * Lead and motivate Team Leads and Intake Operators to achieve individual and team performance goals. * Conduct employee training to ensure compliance with SOPs, Work Instructions, and Good Manufacturing Practices (GMP). * Monitor attendance, performance, and adherence to safety and quality procedures. * Support coaching, feedback, and recognition to foster a positive and high-performing work environment. **Production Execution & Scheduling** * Execute production plans and adjust staffing or resources as needed to meet daily output requirements. * Ensure proper documentation of production records, deviations, and maintenance activities. * Partner with planning and supply chain to ensure materials are available and inventory levels are optimized. * Monitor Plan vs. Actual (P vs. A) performance and help identify root causes for variances. **Quality & Compliance** * Ensure all devices are processed in accordance with current specifications and quality standards. * Support nonconformance investigations, CAPAs, and quality audits as needed. * Promote adherence to Good Documentation Practices (GDP) and data integrity requirements. * Making changes/updates to Procedures, Work Instructions, etc. as needed. **Safety & Continuous Improvement** * Maintain a safe and compliant work environment, ensuring adherence to all Environmental Health and Safety (EHS) standards. * Conduct regular safety inspections and encourage proactive reporting of unsafe conditions. * Participate in continuous improvement initiatives, such as Lean events, 5S programs, and standardization projects. **iRhythm Leadership Competencies** This role is expected to model the following leadership competencies and behaviors: **Attracting and Developing Talent** * Foster a Learning Culture: Encourage continuous learning and knowledge sharing. * Develop Self & Team: Promote growth through constructive feedback and training opportunities. * Source Top Talent: Support recruiting, onboarding, and development of strong team members. **Driving Results** * Execute with Discipline: Maintain structured, efficient production processes. * Ensure Accountability: Set clear expectations and hold team members accountable for performance and safety. * Prioritize for Impact: Focus resources on tasks that deliver the greatest value to patients and operations. **Collaborating** * Build Agile Teams: Promote collaboration, flexibility, and open communication within and across shifts. * Foster Engagement: Create an inclusive, positive work environment where employees feel valued. * Promote Transparency: Share information regularly and clearly to align the team around common goals. **Acting with Urgency** * Commit to Action: Take prompt, decisive action to address challenges or production needs. * Be Proactive: Anticipate issues before they escalate and address them early. * Take Calculated Risks: Use sound judgment when making operational or resource-related decisions. **Thinking Strategically** * Clarify What Matters Most: Communicate clear priorities to ensure alignment with company goals. * Bring Innovative Solutions: Encourage creative problem-solving and continuous process improvement. * Be a Change Advocate: Support implementation of new processes, systems, and technologies to enhance performance. **What We Need To See** **Education & Experience** * Associate degree or equivalent experience required; Bachelor’s degree in Engineering, Manufacturing, or related field preferred. * Minimum 3–5 years of experience in manufacturing/reverse logistics operations, with 1–2 years in a supervisory or lead role, preferably in a medical device or regulated industry. * Demonstrated experience leading small to medium-sized production teams. **Skills & Competencies** * Working knowledge of medical device manufacturing, quality systems (ISO14001, FDA 21 CFR Part 820), and GMP requirements. * Familiarity with ERP or MRP systems (e.g., QAD, SAP, Oracle). * Strong communication, problem-solving, and organizational skills. * Ability to motivate and lead teams while maintaining accountability for safety, quality, and delivery. * Commitment to fostering teamwork, employee engagement, and continuous improvement. **Work Environment** This position is on-site and requires regular presence on the manufacturing floor to supervise operations and support team members. May involve shift work or weekend coverage depending on production needs. Occasional overtime may be required to support production schedules. **FSLA Status: Exempt** As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records. Make iRhythm your path forward. **Location:** Deerfield, IL Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. **Estimated Pay Range** $68,000.00 - $85,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at [taops@irhythmtech.com](mailto:taops@irhythmtech.com) **About iRhythm Technologies** iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all. **Make iRhythm your path forward. Zio, the heart monitor that changed the game.** There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address **ONLY**. For more information, see and **Location:** Deerfield Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. **Estimated Pay Range** $70,000.00 - $88,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at [taops@irhythmtech.com](mailto:taops@irhythmtech.com) **About iRhythm Technologies** iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all. **Make iRhythm your path forward. Zio, the heart monitor that changed the game.** There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address **ONLY**. For more information, see and", "summaryDescription" : "Intake - Production Supervisor at iRhythm. Oversee daily production operations. Manage production staff", "postedDate" : "2026-06-11T22:05:59.349", "createdAt" : "2026-06-14T22:05:59.337", "lastUpdated" : "2026-06-15T23:38:18.690", "ingestTimestamp" : "2026-06-14T22:05:59.337", "mongoId" : "6a2ea0f974d8ee00a0e4244e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://irhythmtech.wd5.myworkdayjobs.com/iRhythm/job/Deerfield-IL/Intake---Production-Supervisor_JR1503", "salaryAnnualMin" : 68000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 637.1448, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca9ed74d8ee00a09c7a77", "title" : "Intake Specialist", "company" : "AdvisaCare", "industry" : "Hospital & Health Care", "salary" : { "min" : 38000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Intake Specialist in Portage, United States, adjusted for the healthcare industry and full-time employment." }, "location" : "Portage, Michigan, United States", "locations" : [ "Portage, Michigan, United States" ], "timestamp" : "2026-06-15T21:25:10.617", "fingerprint" : "98d701f07d63240f147e29e016ba965f4761dc1a3f969c5ec4a9931e1330275c", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/F68B1A7FB2/apply", "externalId" : "F68B1A7FB2", "industryFunction" : { }, "locationPoint" : "40.38868,-78.67224", "structuredLocations" : [ { "city" : "Portage", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.2011538,-85.5800022" } ], "locationText" : "Portage, Michigan, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 1, "technicalSkills" : "Wellsky/Kinnser Agency Manager", "professionalSkills" : [ "Insurance verification", "Insurance authorization", "Medical billing" ], "hardSkillsList" : [ "Benefit information", "Patient liability", "Staff scheduling", "Order tracking", "Documentation tracking", "Insurance verification", "Authorization", "Eligibility verification", "Medicare eligibility", "Insurance verification", "Eligibility alerts", "Initial authorization", "Recertification", "Resumption of care", "Physician orders", "Physician offices", "Patient placement", "Service initiation", "Benefit clarification", "Staff scheduling", "Billing duties" ], "softSkillsList" : [ "Critical thinking", "Patience", "Flexibility", "Cooperative attitude" ], "hardSkills" : [ { "name" : "Benefit information", "level" : "intermediate" }, { "name" : "Patient liability", "level" : "intermediate" }, { "name" : "Staff scheduling", "level" : "intermediate" }, { "name" : "Order tracking", "level" : "intermediate" }, { "name" : "Documentation tracking", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Authorization", "level" : "intermediate" }, { "name" : "Eligibility verification", "level" : "intermediate" }, { "name" : "Medicare eligibility", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Eligibility alerts", "level" : "intermediate" }, { "name" : "Initial authorization", "level" : "intermediate" }, { "name" : "Recertification", "level" : "intermediate" }, { "name" : "Resumption of care", "level" : "intermediate" }, { "name" : "Physician orders", "level" : "intermediate" }, { "name" : "Physician offices", "level" : "intermediate" }, { "name" : "Patient placement", "level" : "intermediate" }, { "name" : "Service initiation", "level" : "intermediate" }, { "name" : "Benefit clarification", "level" : "intermediate" }, { "name" : "Staff scheduling", "level" : "intermediate" }, { "name" : "Billing duties", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Patience" }, { "name" : "Flexibility" }, { "name" : "Cooperative attitude" } ], "majorSkills" : "Insurance verification, Authorization, Staff scheduling", "majorSkillsList" : [ "Insurance verification", "Authorization", "Staff scheduling" ], "coreResponsibilities" : "Obtain benefit information, Validate payor information, Document payor information, Document benefit information, Obtain start of care authorization, Verify pre-operative patients, Monitor task flow screen, Verify Medicare eligibility, Complete insurance verification, Review eligibility alerts, Obtain initial authorization, Re-verify insurance, Monitor orders, Follow-up with physician offices, Assist intake department, Assist discharge planners, Assist referral sources, Obtain necessary documentation, Contact physician offices, Contact patients, Clarify benefit, Schedule clinical staff, Assist billing department", "teamCollaboration" : "Intake department; Discharge planners; Referral sources; Physician offices; Billing department", "domainKnowledge" : "Medicare; Managed care", "domainList" : [ "medicare", "managed-care" ], "domainSpecificKnowledge" : [ "Medicare", "Managed care" ], "toolProficiency" : [ "Wellsky/Kinnser Agency Manager" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Patient charting", "specialRequirements" : "Referral On Call rotation", "qualificationsBasic" : "High school diploma or GED, 1 year insurance verification experience, 1 year insurance authorization experience, 1 year medical billing experience", "qualificationsPreferred" : "Wellsky/Kinnser Agency Manager knowledge preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**AdvisaCare Home Health** is currently accepting resumes for a full-time **Intake Specialist** to join our team at our **Kalamazoo/Portage l** ocation! The **Intake Specialist** is responsible for ensuring that benefit information, initial authorization and patient liability are obtained prior to the clinical staff starting care. This position also includes scheduling of clinical staff and tracking orders and other pertinent documentation from physicians/ referral sources. Utilization of Wellsky/Kinnser Agency Manager as EMR platform. **ESSENTIAL DUTIES AND RESPONSIBILITIES** * Responsible for obtaining detailed and accurate benefit information using websites or phone for all insurance companies. * Validate and document all payor information such as patient name, DOB etc., in the Wellsky/Kinnser system. * Clearly document benefit information such as deductibles, co-pay, co-insurance and out of pocket maximums in the patient’s chart. * Obtain start of care authorization for managed care cases not requiring clinical documentation. * Verification of all pre-operative patients prior to scheduled surgery. * Daily/continuous monitoring of task flow screen related to all insurance issues including, but not limited to the following: verify Medicare eligibility, complete insurance verification, review eligibility alerts, obtain initial authorization, re-verify insurance at recertification and resumption of care. * Daily/ continuous monitoring of orders needing to be sent to physicians and follow-up with physician offices as necessary. * Assist intake department, discharge planners and referral sources with contracted insurance issues and patient placement, including obtaining necessary documentation for patient initiation of services. * Responsible for contacting physician offices or patients for information or to clarify benefit. * Scheduling clinical staff once insurance has been verified/ authorization obtained. * Assist billing department with various billing duties. * Ability to think critically and act independently * **Candidate will be required to work Referral On Call a weekend in rotation with other Intake Staff!** **Requirements** **QUALIFICATION REQUIREMENTS** * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. * Knowledge of Medicare * Knowledge of insurance websites such as CareCentrix, Availity, Priority, etc. * Knowledge of Wellsky/Kinnser Agency Manager is preferred * Conscientious with attention to detail * Demonstrates patience, flexibility and cooperative attitude * Effective verbal and written communication skills with others both internally and externally **EDUCATION/EXPERIENCE** * High school diploma or GED * Minimum of one (1) year insurance verification, insurance authorization or medical billing experience. **Benefits** **We offer medical/dental/vision benefits, 401K Plan, as well as vacation/sick time and paid holidays.** **Join the AdvisaCare family and let's make a difference together!**", "summaryDescription" : "Intake Specialist at AdvisaCare. Skills: Insurance verification, Authorization, Staff scheduling. Obtain benefit information. Validate payor information", "postedDate" : "2026-06-09T00:00:00.000", "createdAt" : "2026-06-14T21:43:42.850", "lastUpdated" : "2026-06-15T21:25:10.617", "ingestTimestamp" : "2026-06-14T21:43:42.850", "mongoId" : "6a2ca9ed74d8ee00a09c7a77", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/F68B1A7FB2", "salaryAnnualMin" : 38000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Benefit information", "Patient liability", "Staff scheduling", "Order tracking", "Documentation tracking", "Insurance verification", "Authorization", "Eligibility verification", "Medicare eligibility", "Eligibility alerts", "Initial authorization", "Recertification", "Resumption of care", "Physician orders", "Physician offices", "Patient placement", "Service initiation", "Benefit clarification", "Billing duties", "Critical thinking", "Patience", "Flexibility", "Cooperative attitude", "Insurance authorization", "Medical billing", "Medicare", "Managed care", "Wellsky/Kinnser Agency Manager" ], "skillCount" : 28, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "executive", "dataQualityScore" : 0.8888889, "_score" : 631.9592, "daysOld" : 6, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a09f4ae1663d49372a9925a", "title" : "V104 - Intake Specialist | Intake and Retention Specialist", "company" : "V104", "salary" : { "min" : 1150.0, "max" : 1220.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Remote", "locations" : [ "Remote", "United States of America" ], "timestamp" : "2026-05-17T21:13:35.683", "fingerprint" : "92f71a63ac729e1fccfbc217c8b06b892062eab8907eb4251a68387f362875e2", "source" : "workday", "language" : "en", "applyUrl" : "https://flywheel.wd5.myworkdayjobs.com/Job_Duck_Careers/job/Remote/V104---Intake-Specialist---Intake-and-Retention-Specialist_R-103294", "externalId" : "R-103294", "structuredLocations" : [ { "city" : "Newport", "state" : "Rhode Island", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" }, { "workMode" : "remote" } ], "locationText" : "Newport, Rhode Island, United States", "technicalSkills" : "VoIP systems, Outlook", "professionalSkills" : [ "Consultative sales techniques", "Investigative intake work", "Consultative selling ability", "Sales-driven" ], "hardSkillsList" : [ "Closing skills", "Persuasion skills", "Documentation skills", "Time management and organizational skills" ], "softSkillsList" : [ "Highly motivated with a results-driven mindset", "Competitive and goal-oriented", "Detail-oriented with documentation skills", "Empathetic yet confident communicator", "Reliable and accountable", "Ability to handle objections professionally", "Ability to multitask in a high-volume environment" ], "hardSkills" : [ { "name" : "Closing skills", "level" : "intermediate" }, { "name" : "Persuasion skills", "level" : "intermediate" }, { "name" : "Documentation skills", "level" : "intermediate" }, { "name" : "Time management and organizational skills", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Highly motivated with a results-driven mindset" }, { "name" : "Competitive and goal-oriented" }, { "name" : "Detail-oriented with documentation skills" }, { "name" : "Empathetic yet confident communicator" }, { "name" : "Reliable and accountable" }, { "name" : "Ability to handle objections professionally" }, { "name" : "Ability to multitask in a high-volume environment" } ], "majorSkills" : "Intake, Retention, Sales, Client conversion", "majorSkillsList" : [ "Intake", "Retention", "Sales", "Client conversion" ], "coreResponsibilities" : "Serve as the first point of contact, Gather essential information, Evaluate eligibility, Guide qualified prospects through the representation process, Manage a high volume of calls, Maintain accuracy, empathy, and closing skills, Apply consultative sales techniques to close and secure representation agreements, Clearly explain services and representation options to qualified leads, Convert inbound and outbound leads into retained clients, Conduct follow-ups to increase conversion rates, Maintain professionalism and empathy in high-volume interactions, Evaluate eligibility based on established criteria, Gather and document detailed client information accurately in the CRM, Track performance metrics and meet established call and conversion goals, Collaborate with the legal team to ensure smooth case handoff, Manage approximately 200 calls per week, with a high percentage of outbound calls", "teamCollaboration" : "Collaborate with the legal team to ensure smooth case handoff", "projectManagementSkills" : [ "Time management and organizational skills" ], "toolProficiency" : [ "CRM", "VoIP systems", "Outlook" ], "communicationSkills" : "Professional email communication skills; Verbal and written communication skills", "specialRequirements" : "Time Zone: CST, Schedule: Monday to Friday, 11:00 AM to 7:00 PM", "outcomesObjectives" : "Convert prospective leads into retained clients; Meet established call and conversion goals", "qualificationsBasic" : "CRM proficiency required, Experience with VoIP systems required, Reliable internet connection and suitable home office setup required", "qualificationsPreferred" : "Prior intake, customer service, call center, or sales experience preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! **Job Description:** We are seeking a driven and client-focused Intake Specialist to join, and play a vital role in converting prospective leads into retained clients. In this position, you will serve as the first point of contact, gathering essential information, evaluating eligibility, and confidently guiding qualified prospects through the representation process. This role blends investigative intake work with consultative sales, requiring someone who can build trust quickly, overcome objections, and effectively convert opportunities into signed clients. You will manage a high volume of calls in a fast-paced environment while maintaining accuracy, empathy, and strong closing skills. The ideal candidate thrives in a goal-oriented setting, enjoys performance metrics, and is motivated by turning conversations into results. ## **• Monthly Compensation: 1,150 to 1,220 USD per month** **Responsibilities include, but are not limited to:** • Apply consultative sales techniques to close and secure representation agreements • Clearly explain services and representation options to qualified leads • Convert inbound and outbound leads into retained clients • Conduct follow-ups to increase conversion rates • Maintain professionalism and empathy in high-volume interactions • Evaluate eligibility based on established criteria • Gather and document detailed client information accurately in the CRM • Track performance metrics and meet established call and conversion goals • Collaborate with the legal team to ensure smooth case handoff • Manage approximately 200 calls per week, with a high percentage of outbound calls **Requirements:** **• Time Zone: CST** **• Schedule: Monday to Friday, 11:00 AM to 7:00 PM** **• Experience: Prior intake, customer service, call center, or sales experience preferred** • CRM proficiency required • Experience with VoIP systems required • Outlook for calendar management • Professional email communication skills • Familiarity with internal communication platforms • Reliable internet connection and suitable home office setup required **Required Skills** • Highly motivated with a strong results-driven mindset • Competitive and goal-oriented • Detail-oriented with strong documentation skills • Strong closing and persuasion skills • Sales-driven with consultative selling ability • Empathetic yet confident communicator • Reliable and accountable • Strong verbal and written communication skills • Ability to handle objections professionally • Time management and organizational skills • Ability to multitask in a high-volume environment **Work Shift:** **Languages:** English, Spanish Ready to dive in? **Apply now and make sure to follow all the instructions!** Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.", "summaryDescription" : "V104 - Intake Specialist | Intake and Retention Specialist at V104. Skills: Intake, Retention, Sales, Client conversion. Serve as the first point of contact. Gather essential information", "postedDate" : "2026-05-13T19:45:17.394", "createdAt" : "2026-05-17T19:45:17.337", "lastUpdated" : "2026-05-17T21:13:35.683", "ingestTimestamp" : "2026-05-17T19:45:17.337", "mongoId" : "6a09f4ae1663d49372a9925a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://flywheel.wd5.myworkdayjobs.com/Job_Duck_Careers/job/Remote/V104---Intake-Specialist---Intake-and-Retention-Specialist_R-103294", "salaryAnnualMin" : 13800, "salaryAnnualMax" : 14640, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Closing skills", "Persuasion skills", "Documentation skills", "Time management and organizational skills", "Highly motivated with a results-driven mindset", "Competitive and goal-oriented", "Detail-oriented with documentation skills", "Empathetic yet confident communicator", "Reliable and accountable", "Ability to handle objections professionally", "Ability to multitask in a high-volume environment", "Intake", "Retention", "Sales", "Client conversion", "Consultative sales techniques", "Investigative intake work", "Consultative selling ability", "Sales-driven", "CRM", "VoIP systems", "Outlook" ], "skillCount" : 22, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 617.93915, "daysOld" : 4, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a305172f292fd229cf00913", "title" : "Patient Engagement Specialist", "company" : "Aviary", "industry" : "Healthcare", "salary" : { "min" : 25.0, "max" : 35.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "All U.S. - Remote", "locations" : [ "All U.S. - Remote" ], "timestamp" : "2026-06-16T07:25:31.440", "fingerprint" : "0ac8b3dfa20e7a0722fc776dc0b09d95327d35e29e405c350e4c6c3345892b1c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/aviary/jobs/6014370004", "externalId" : "6014370004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "CONTRACT", "professionalSkills" : [ "Objection handling", "Influencing", "Performance-driven", "Organization", "Accountability", "Time management" ], "hardSkillsList" : [ "Retention strategies", "Patient engagement", "Scheduling", "Tech troubleshooting" ], "hardSkills" : [ { "name" : "Retention strategies", "level" : "intermediate" }, { "name" : "Patient engagement", "level" : "intermediate" }, { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Tech troubleshooting", "level" : "intermediate" } ], "majorSkills" : "Patient retention, Objection handling, Patient engagement", "majorSkillsList" : [ "Patient retention", "Objection handling", "Patient engagement" ], "coreResponsibilities" : "Own retention for assigned patient panel, Proactively reach out to at-risk patients, Recover no-shows and missed sessions, Reschedule within 48 hours, Re-engage patients who missed sessions, Save patients who ask to discontinue, Uncover patient objections, Resolve patient objections, Handle inbound patient calls, Handle inbound patient messages, Resolve scheduling issues, Resolve access issues, Educate patients on the program, Troubleshoot Zoom/device issues, Document interactions accurately, Surface patterns and insights", "teamCollaboration" : "Clinical Operations team", "domainKnowledge" : "Cardiac conditions; Heart health; Virtual cardiac recovery; Intensive Cardiac Rehabilitation", "domainList" : [ "cardiac-conditions", "heart-health", "virtual-cardiac-recovery", "intensive-cardiac-rehabilitation" ], "domainSpecificKnowledge" : [ "Cardiac conditions", "Heart health", "Virtual cardiac recovery", "Intensive Cardiac Rehabilitation" ], "toolProficiency" : [ "CRM", "Ticketing systems" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Interaction documentation", "problemSolvingSkills" : "Troubleshooting", "outcomesObjectives" : "Hit targets; Translate effort into earnings", "qualificationsBasic" : "2+ years in sales, retention, account management, or save desk, Demonstrated success in retention, save/win-back, or outbound engagement, Comfortable with scheduling tools, CRM/ticketing systems, Comfortable with basic tech troubleshooting (Apple & Android), Prioritization and time management skills", "qualificationsPreferred" : "Experience in a healthcare-adjacent setting", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Job Title: Patient Engagement Specialist Classification: 1099 Contractor Work Structure: Fully Remote Schedule/Shift: Part-Time; 32-35 hours per week; Mon–Fri + every other Saturday; 6.5 hours/day, between 8:00 AM–10:00 PM ET Team: Clinical Operations Reporting to: Senior Program Manager Location: United States Compensation: $25 per hour plus bonuses ($30-$35 per hour OTE) About Us: Aviary was founded in 2020 by seasoned digital health entrepreneurs. In past roles, we've founded and scaled high-growth startups, run large health systems, advised government programs, built technology you use every day, and provided healthcare for millions of lives. We're backed by leading VCs including SignalFire, Pear, GFC , 2048, Great Oaks, MGV and more. Over the last year, we've built the leading virtual cardiac recovery and management platform for members with cardiac conditions. For every member we serve, we add an average of five years to their lifespan. We're growing – fast. Our member base is doubling every month and we're looking to 3x our team size quickly. This will allow us to scale nationally and accelerate product development across the continuum of heart health Position Overview: At Aviary Health, our mission is to empower everyone to live a long, full, and optimal life by redefining the future of heart health. Our virtual Intensive Cardiac Rehabilitation (ICR) program only works when patients stay engaged — every completed session is a real step toward a stronger heart. This is a retention-first, phone-heavy role. Your job is to keep patients in the program: re-engaging those who've slipped, recovering no-shows and missed sessions fast, and turning \"I want to quit\" into \"see you next session.\" You'll spend most of your day on the phone, surfacing the real barriers keeping patients from showing up and overcoming them. You'll also handle inbound calls and messages — but patient experience and retention is always the priority. If you're a strong objection-handler who's motivated by clear targets and a real incentive upside — and you genuinely care about helping people through a hard moment in their health — this role is built for you. What you'll do Own retention for your assigned patient panel — proactively reach out to at-risk and lapsing patients before they churn Recover no-shows and missed sessions quickly, rescheduling within 48 hours wherever possible Re-engage patients who've missed consecutive sessions and get them back to consistent attendance Save patients who ask to discontinue by uncovering their real objection and resolving it Handle inbound patient calls and messages, resolving scheduling and access issues on first contact Educate patients on the program and the Aviary Health app; troubleshoot Zoom/device issues so nothing stands between a patient and their session Document interactions accurately and surface patterns and insights to the Clinical Operations team Who you are A skilled closer. You're strong at objection handling and influencing — you find the real concern fast and guide people to a decision that's good for them You move quickly. You follow up relentlessly, work with urgency, and don't let patients fall through the cracks You get healthcare. You're comfortable on the phone with patients — including older adults and people navigating a serious heart condition — and you adjust your approach accordingly. These are patients, not leads You're money-motivated and performance-driven. You want your effort to translate directly into earnings and you treat your targets like they're your own Organized and accountable, with the discipline to manage a panel and a pipeline of follow-ups Your experience 2+ years in sales, retention, account management, or a \"save desk\" environment with a track record of objection handling and hitting targets Experience in a healthcare-adjacent setting strongly preferred (telehealth, medical device, pharma, health insurance, patient services, or similar) — or clear comfort and credibility speaking with patients Demonstrated success in retention, save/win-back, or outbound engagement Excellent verbal communication; solid written communication for messaging and documentation Comfortable with scheduling tools, CRM/ticketing systems, and basic tech troubleshooting (Apple & Android) Strong prioritization and time management in a fast-paced, metrics-driven environment Compensation & incentives Base: $25/hour + incentive ($30-$35/hour OTE) *Note: This is a 1099 contractor position", "summaryDescription" : "Patient Engagement Specialist at Aviary. Skills: Patient retention, Objection handling, Patient engagement. Own retention for assigned patient panel. Proactively reach out to at-risk patients", "postedDate" : "2026-06-15T23:20:23.259", "createdAt" : "2026-06-15T23:20:23.259", "lastUpdated" : "2026-06-16T07:25:31.440", "ingestTimestamp" : "2026-06-15T23:20:23.259", "mongoId" : "6a305172f292fd229cf00913", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 72800, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Retention strategies", "Patient engagement", "Scheduling", "Tech troubleshooting", "Patient retention", "Objection handling", "Influencing", "Performance-driven", "Organization", "Accountability", "Time management", "Cardiac conditions", "Heart health", "Virtual cardiac recovery", "Intensive Cardiac Rehabilitation", "CRM", "Ticketing systems" ], "skillCount" : 17, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 605.2429, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3055d5f292fd229cf22139", "title" : "Client Support Specialist", "company" : "Zelis", "salary" : { "min" : 19.0, "max" : 24.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-16T13:10:28.929", "fingerprint" : "f1fb3af2e1ad7ba14887cd2409880ba1b0d88a6a7bf12683921809e76748a93d", "source" : "workday", "language" : "en", "applyUrl" : "https://zelis.wd1.myworkdayjobs.com/ZelisCareers/job/US-MA-Boston/Client-Support-Specialist_JR111106", "externalId" : "JR111106", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Manage customer relationships, Ensure customer retention, Drive customer satisfaction, Facilitate customer value realization", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "At Zelis, we Get Stuff Done. So, let’s get to it! **A Little About Us** Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture. **A Little About You** You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. **Position Overview** The Chat Support Specialist serves as a primary point of contact for clients, delivering exceptional support through chat and email channels. This role is responsible for troubleshooting issues, resolving client inquiries, researching account and system-related concerns, and ensuring a positive customer experience. The ideal candidate is a strong communicator with excellent problem-solving skills who can effectively manage multiple priorities in a fast-paced environment. Success in this role requires a customer-focused mindset, attention to detail, and the ability to collaborate with cross-functional teams to provide timely and accurate solutions. What You'll Do: * Respond to client inquiries via chat and email in a timely, professional, and customer-focused manner. * Provide accurate information and support regarding products, services, and processes. * Troubleshoot client issues and identify appropriate solutions using internal tools and resources. * Investigate and resolve client concerns while delivering a positive support experience. * Research account, data, and system-related issues to determine root causes and next steps. * Collaborate with internal teams to resolve complex client inquiries and service requests. * Clearly communicate issue status, resolutions, and follow-up actions to clients and stakeholders. * Document client interactions, troubleshooting steps, and resolutions within support systems. * Identify recurring client issues and provide feedback to improve processes, documentation, and overall service quality. * Maintain a strong understanding of company products, services, and support procedures. * Meet established performance goals related to quality, productivity, responsiveness, and client satisfaction. * Participate in training, team meetings, and continuous improvement initiatives. * Support teammates during high-volume periods and contribute to a collaborative team environment. What You'll Bring: * Associate degree and 1+ year of customer service or support experience, or High School Diploma/GED and 3+ years of relevant experience. * Experience providing customer support through chat, email, or other digital communication channels preferred. * Strong written and verbal communication skills. * Excellent problem-solving and critical-thinking abilities. * Ability to manage multiple priorities in a fast-paced environment. * Experience using CRM systems, ticketing platforms, or customer support tools preferred. * Strong attention to detail and organizational skills. * Customer-focused mindset with empathy, professionalism, and a commitment to service excellence. * Proficiency using AI tools with an understanding of how to create effective prompts and leverage technology to improve productivity and service outcomes. _**Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.**_ **Location and Workplace Flexibility** Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our [_locations_](https://careers.zelis.com/us/en/locations) to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies. While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule. **Base Salary Range** $19.00 - $24.00 At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role. Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. **Equal Employment Opportunity** Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. **Accessibility Support** We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [_TalentAcquisition @zelis.com_](mailto:TalentAcquisition@zelis.com). __ **Disclaimer** _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time._", "summaryDescription" : "Client Support Specialist at Zelis. Manage customer relationships. Ensure customer retention", "postedDate" : "2026-06-16T03:45:52.789", "createdAt" : "2026-06-16T03:45:52.740", "lastUpdated" : "2026-06-16T13:10:28.929", "ingestTimestamp" : "2026-06-16T03:45:52.740", "mongoId" : "6a3055d5f292fd229cf22139", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://zelis.wd1.myworkdayjobs.com/ZelisCareers/job/US-MA-Boston/Client-Support-Specialist_JR111106", "salaryAnnualMin" : 39520, "salaryAnnualMax" : 49920, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 604.8131, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2d8c7874d8ee00a0c2d68b", "title" : "Bilingual (English/Spanish) Personal Injury Intake Case Manager", "company" : "The Ward Law Group, PL", "industry" : "Legal Services", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Bilingual Personal Injury Intake Case Manager in Miami Lakes, United States, adjusted for the legal industry." }, "location" : "Miami Lakes, FL, United States", "locations" : [ "Miami Lakes", "FL", "United States" ], "timestamp" : "2026-06-16T06:04:20.364", "fingerprint" : "de6e7012a4d8752ddb81026fcc7d6f44fd42d76e68a24f3fdccb1152ea5a9df9", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/TheWardLawGroupPL/744000131998209-bilingual-english-spanish-personal-injury-intake-case-manager", "externalId" : "744000131998209", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Miami Lakes", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.9087056,-80.3086619" } ], "locationText" : "Miami Lakes, Florida, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Case management", "Client service", "Documentation", "Medical treatment coordination", "Insurance coordination", "Property damage coordination", "File management" ], "hardSkillsList" : [ "Case documentation", "Medical records management", "Insurance verification" ], "softSkillsList" : [ "Urgency", "Client-focused", "Multitask" ], "hardSkills" : [ { "name" : "Case documentation", "level" : "intermediate" }, { "name" : "Medical records management", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Urgency" }, { "name" : "Client-focused" }, { "name" : "Multitask" } ], "majorSkills" : "Personal Injury Intake, Case Management, Client Communication", "majorSkillsList" : [ "Personal Injury Intake", "Case Management", "Client Communication" ], "coreResponsibilities" : "Manage pre-litigation personal injury cases, Serve as primary point of contact for clients, Maintain frequent communication with clients, Respond to client communications, Provide clients with updates and guidance, Maintain accurate documentation of communications, Monitor client medical treatment progress, Coordinate with medical providers, Identify treatment gaps, Assist clients with scheduling concerns, Ensure medical records are obtained, Communicate with insurance adjusters, Obtain insurance information, Verify insurance information, Assist clients with property damage issues, Manage and prioritize active caseload, Identify cases eligible for escalation, Monitor case milestones, Follow up on pending items, Ensure case documentation is organized, Review files for completeness", "teamCollaboration" : "Collaborative team setting", "domainKnowledge" : "Personal injury; Bodily injury claims; Medical treatment progression; Property damage processes", "domainList" : [ "personal-injury", "bodily-injury-claims", "medical-treatment-progression", "property-damage-processes" ], "domainSpecificKnowledge" : [ "Personal injury", "Bodily injury claims", "Medical treatment progression", "Property damage processes" ], "toolProficiency" : [ "Case management system" ], "communicationSkills" : "Client communication; Provider communication; Adjuster communication", "documentationSkills" : "Case documentation; Medical records documentation", "outcomesObjectives" : "Deliver real results for clients; Contribute to meaningful outcomes; Contribute to life-changing client results", "qualificationsBasic" : "Previous experience in Personal Injury Case Management, Previous experience in Intake, Previous experience in Pre-Litigation, Experience handling personal injury claims, Experience with insurance communications, Experience with client case coordination, Understanding of bodily injury claims, Understanding of medical treatment progression, Understanding of property damage processes, Organizational skills, Attention to detail, Ability to manage a high-volume caseload, Ability to work in a fast-paced environment, Written communication skills, Verbal communication skills", "qualificationsPreferred" : "Personal Injury Case Management experience preferred, Intake experience preferred, Pre-Litigation experience preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Ward Law Group, recognized as one of the Best Places to Work for consecutive years, is where your work truly matters. We serve our community with compassion and excellence, empowering our employees to deliver real results for our clients. We foster a collaborative, innovative, and high-accountability environment where each team member contributes to meaningful outcomes. Our culture values faith, accountability, leadership, loyalty, and service — to our clients, teammates, and community. Join a firm where professional growth meets purpose and where every role contributes directly to life-changing client results. Headquartered in Miami Lakes, with offices in Manhattan and Orlando, The Ward Law Group is expanding nationally, with upcoming locations in New Jersey and Texas. This is a full-time position on-site Monday - Friday at our office in Miami Lakes, FL Role Overview The Intake Case Manager plays a critical role in managing pre-litigation personal injury cases from intake through treatment progression and case readiness. This position serves as a primary point of contact for clients while ensuring timely communication, proper case development, accurate documentation, and progression of cases toward resolution or transition to the appropriate department. The Intake Case Manager is responsible for managing a high-volume caseload while maintaining strong client service standards, proactive follow-up, and accurate case management practices. This role requires excellent organizational skills, urgency, attention to detail, and the ability to multitask within a fast-paced environment. The ideal candidate is client-focused, highly accountable, comfortable handling sensitive situations, and capable of balancing communication, administrative responsibilities, and case progression simultaneously. Key Responsibilities * Client Communication & Case Management * Serve as the primary point of contact for clients throughout the intake and treatment phases of the case * Maintain frequent communication with clients regarding treatment status, property damage, case progression, and outstanding needs * Respond to client calls, voicemails, SMS messages, and emails in a timely and professional manner * Provide clients with updates, guidance, and support throughout the pre-litigation process * Maintain accurate and detailed documentation of all client communications and case activity * Medical Treatment Coordination * Monitor and follow up on client medical treatment progress and provider compliance * Coordinate with medical providers regarding appointments, treatment status, records, and billing requests * Identify treatment gaps, missed appointments, or barriers impacting case progression * Assist clients with scheduling concerns and treatment-related questions as appropriate * Ensure medical records and bills are requested, obtained, and properly uploaded into the case management system * Insurance & Property Damage Coordination * Communicate with insurance adjusters regarding claim status, coverage information, and property damage matters * Obtain and verify insurance information, policy limits, claim numbers, and adjuster details * Assist clients with property damage issues including repairs, total loss claims, rental coordination, diminished value claims, and loss of use concerns * Case Progression & File Management * Manage and prioritize an active caseload while ensuring timely progression of each matter * Identify cases eligible for escalation, attorney review, demand preparation, or transfer to the appropriate department * Monitor case milestones and proactively follow up on pending items needed for case advancement * Ensure all case documentation is accurately saved, organized, and maintained within the case management system * Review files for completeness and readiness prior to submission for demand or attorney review Work Environment * Fast-paced, high-volume personal injury intake environment * Collaborative team setting with strong accountability and communication expectations * Requires the ability to multitask, prioritize urgent matters, and manage competing deadlines * Client-service focused role requiring professionalism, empathy, responsiveness, and attention to detail ## Qualifications * Previous experience in Personal Injury Case Management, Intake, or Pre-Litigation preferred * Experience handling personal injury claims, insurance communications, or client case coordination * Understanding of bodily injury claims, medical treatment progression, and property damage processes * Strong organizational skills and attention to detail * Ability to manage a high-volume caseload in a fast-paced environment * Strong written and verbal communication skills * Ability to maintain professionalism and empathy when communicating with clients * Reliable attendance, accountability, and strong follow-through Preferred Qualifications * Experience using Litify (Salesforce) * Experience working within a Plaintiff Personal Injury law firm * Fluency in both English and Spanish ## Additional Information Your talent, skills and experience will be rewarded with a competitive compensation package. * Paid Time Off: All employees who work 30 hours per week and above qualify for Paid Time Off. You will accrue a total of 3.08 hours per pay period for a total of two (2) weeks per year. * Health Benefits: All employees who work 30 hours per week and above will be eligible for benefits starting on the 1st day of the month following their start date. The firm covers a fixed amount which typically covers 40 - 65% of the employee premium, depending on the selected plan. The medical insurance plans include options for national coverage and free mental health services. There are also dental plans (with unlimited coverage) and vision plans to choose from at the employee’s expense. * Disability Benefits: All employees who work 30 hours per week will have Short-term and Long-term Disability benefits, paid for by the firm. * Life Insurance: For all employees who work 30 hours per week and above, the firm provides 1X earnings life insurance coverage paid for by the firm. In addition, you will receive a Firm paid accidental death and dismemberment benefit that matches your life insurance coverage. * Supplemental insurance options include Critical Illness, Accident, Cancer, Hospital Confinement Indemnity insurance, Term Life insurance, and Whole life insurance * Retirement: All employees who work 30 hours per week and above qualify for the 401(K) plan. After the employee completes one year of service, the firm will match 100% of the first 3% of employee contributions and 50% on the next 2%, with immediate vesting. The Ward Law Group is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at The Ward Law Group via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from The Ward Law Group HR/Recruitment will be deemed the sole property of The Ward Law Group. No fee will be paid in the event the candidate is hired by The Ward Law Group as a result of the referral or through other means.", "summaryDescription" : "Bilingual (English/Spanish) Personal Injury Intake Case Manager at The Ward Law Group, PL. Skills: Personal Injury Intake, Case Management, Client Communication. Manage pre-litigation personal injury cases. Serve as primary point of contact for clients", "postedDate" : "2026-06-12T23:54:04.000", "createdAt" : "2026-06-14T20:45:13.596", "lastUpdated" : "2026-06-16T06:04:20.364", "ingestTimestamp" : "2026-06-14T20:45:13.596", "mongoId" : "6a2d8c7874d8ee00a0c2d68b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Case documentation", "Medical records management", "Insurance verification", "Urgency", "Client-focused", "Multitask", "Personal Injury Intake", "Case Management", "Client Communication", "Case management", "Client service", "Documentation", "Medical treatment coordination", "Insurance coordination", "Property damage coordination", "File management", "Personal injury", "Bodily injury claims", "Medical treatment progression", "Property damage processes", "Case management system" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 604.3571, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305625f292fd229cf25566", "title" : "Director Intake and Triage", "company" : "Progress Residential", "salary" : { "min" : 155000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Intake and Triage in Phoenix, AZ, adjusted for the real estate industry and company size." }, "location" : "Phoenix, AZ", "locations" : [ "Phoenix, AZ", "United States of America" ], "timestamp" : "2026-06-16T12:11:32.052", "fingerprint" : "e97eca96f64d35f5551351b57ec48755ada91d237cd37a4855770af625cb239a", "source" : "workday", "language" : "en", "applyUrl" : "https://pretiumenterpriseservices.wd1.myworkdayjobs.com/PR/job/Phoenix-AZ/Director-Intake-and-Triage_JR115083-1", "externalId" : "JR115083", "industryFunction" : { }, "locationPoint" : "41.61115,-87.63477", "structuredLocations" : [ { "city" : "Phoenix", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4484367,-112.0741410" } ], "locationText" : "Phoenix, Arizona, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "remoteFriendly" : false, "rawDescription" : "**Your career has a home here.** Ready to make an impact with a dynamic, forward-thinking company? As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®. **Why join Progress?** As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful. **Want to learn more?** Text “ProgressJobs” to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time. **_JOB SUMMARY:_** The Director, Intake and Triage provides operational leadership for the centralized intake and triage function supporting maintenance service operations across the portfolio. This role is responsible for overseeing a team that manages the intake, review, prioritization, and routing of resident service requests to ensure efficient and accurate work order handling. The Director ensures service requests are appropriately evaluated, scheduled when possible, or reassigned to local market Service teams for further action when field intervention or additional review is required. This role drives consistency in intake processes, triage protocols, and service workflows to support timely service delivery and operational efficiency. Through leadership of the centralized Intake and Triage team, the Manager monitors performance, identifies workflow improvement opportunities, and partners closely with market Service leaders and enterprise teams to improve responsiveness, reduce delays, and enhance the resident experience. Success in this role is measured through operational efficiency, service responsiveness, scheduling effectiveness, work order routing accuracy, and overall support of enterprise service performance goals. **_ESSENTIAL FUNCTIONS:_** * Oversee daily operations of the centralized Intake and Triage team responsible for reviewing and processing resident service requests. * Ensure work orders are accurately evaluated, prioritized, and routed based on established service protocols and operational guidelines. * Drive consistency in intake workflows and triage decision-making across the organization. * Monitor intake volume trends and adjust team workflows to maintain service responsiveness and operational efficiency. * Ensure service requests are scheduled directly when appropriate and within defined operational parameters. * Oversee reassignment of work orders to local market Service teams when additional review, field coordination, or specialized support is required. * Ensure work orders are routed accurately and efficiently to minimize delays and improve service execution. * Partner with market leaders to address workflow gaps impacting scheduling effectiveness or work order resolution. * Monitor team performance metrics including intake responsiveness, scheduling timelines, routing accuracy, and work order throughput. * Identify operational bottlenecks and implement process improvements to improve efficiency and resident experience. * Develop and maintain standardized triage procedures and escalation protocols. * Support continuous improvement initiatives focused on workflow optimization and service delivery consistency. * Lead, coach, and develop Intake and Triage team members to ensure strong performance and operational consistency. * Establish clear performance expectations and provide regular feedback and development support. * Ensure team members are trained on service processes, systems, and triage standards. * Promote a customer-focused culture centered on responsiveness, accuracy, and accountability. * Partner with market Service teams, coordination teams, and enterprise operations partners to ensure alignment on service workflows and priorities. * Collaborate with operational leaders to resolve recurring intake or routing challenges. * Provide feedback and operational insights to support broader service process improvements. * Support enterprise initiatives aimed at improving service delivery and resident satisfaction. * Provide regular reporting on intake volume, scheduling performance, routing trends, and operational effectiveness. * Monitor KPIs related to response times, scheduling conversion rates, reassignment trends, and workflow efficiency. * Ensure accountability to established service standards and operational performance expectations. * Identify opportunities to improve resident experience through enhanced intake and triage operations. **_QUALIFICATIONS:_** * 7+ years of leadership experience in service operations, maintenance operations, customer support operations, or workflow coordination leadership. * 10+ years of experience in service operations, maintenance operations, customer support operations, or workflow coordination leadership. * Strong understanding of service workflows, work order management, scheduling processes, and operational triage practices. * Proven ability to improve operational efficiency and implement process improvements. * Strong analytical and organizational skills with the ability to manage multiple priorities. * Excellent communication and leadership skills with the ability to collaborate across field and enterprise teams. * Experience with service management systems, scheduling platforms, or work order systems preferred. * Proficiency in standard business tools including Excel, Word, and Outlook. * Ability to travel up to 20% to markets as needed **What you can expect from us:** * **Competitive Compensation** \\- Including performance-based bonuses that reward your contributions. * **Comprehensive Benefits Package** \\- Medical, dental, vision, parental leave, 401(k) with company match and more. * **Generous Time Off** – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday. * **Ongoing Learning and Development** \\- Quarterly summits, town hall meetings and continuous training to support your professional growth. * **A Culture that Celebrates You** \\- We believe in collaboration, recognition and having fun while doing important work. This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need. Employment with Progress Residential is conditional on a satisfactory background and drug screen. Progress Residential is a proud Equal Opportunity employer, m/f/d/v. ## [Privacy Policy](https://rentprogress.com/terms-and-privacy/)", "summaryDescription" : "Director Intake and Triage at Progress Residential", "postedDate" : "2026-06-11T03:45:20.127", "createdAt" : "2026-06-16T03:45:20.113", "lastUpdated" : "2026-06-16T12:11:32.052", "ingestTimestamp" : "2026-06-16T03:45:20.113", "mongoId" : "6a305625f292fd229cf25566", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://pretiumenterpriseservices.wd1.myworkdayjobs.com/PR/job/Phoenix-AZ/Director-Intake-and-Triage_JR115083-1", "salaryAnnualMin" : 155000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "executive", "dataQualityScore" : 0.8888889, "_score" : 598.5699, "daysOld" : 5, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca61c74d8ee00a09b9a32", "title" : "Accounts Receivable Client Onboarding And Customer Specialist", "company" : "AlphaSense", "industry" : "SaaS", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline compensation for a Junior Accounts Receivable Client Onboarding and Customer Specialist in Pune, India, adjusted for the technology industry and company size." }, "location" : "Pune", "locations" : [ "Pune" ], "timestamp" : "2026-06-16T06:40:20.426", "fingerprint" : "3f2eecf6e2d5d1fd3fff78af1615c0178375c0f764c90ada871109e2c6f438eb", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/alphasense/jobs/8585343002", "externalId" : "8585343002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pune", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "18.5213738,73.8545071" } ], "locationText" : "Pune, India", "technicalSkills" : "Excel", "professionalSkills" : [ "Client onboarding", "Vendor onboarding", "Contract review", "Billing issues", "Account reconciliations" ], "hardSkillsList" : [ "AR process", "O2C process", "Collections process", "Invoice resubmission", "Vendor records", "Tax certificates", "Bank verification", "TIN validation", "Sales order audit", "Invoice audit", "Billing system maintenance", "Account reconciliation" ], "hardSkills" : [ { "name" : "AR process", "level" : "intermediate" }, { "name" : "O2C process", "level" : "intermediate" }, { "name" : "Collections process", "level" : "intermediate" }, { "name" : "Invoice resubmission", "level" : "intermediate" }, { "name" : "Vendor records", "level" : "intermediate" }, { "name" : "Tax certificates", "level" : "intermediate" }, { "name" : "Bank verification", "level" : "intermediate" }, { "name" : "TIN validation", "level" : "intermediate" }, { "name" : "Sales order audit", "level" : "intermediate" }, { "name" : "Invoice audit", "level" : "intermediate" }, { "name" : "Billing system maintenance", "level" : "intermediate" }, { "name" : "Account reconciliation", "level" : "intermediate" } ], "majorSkills" : "Accounts Receivable, Client Onboarding, Customer Specialist", "majorSkillsList" : [ "Accounts Receivable", "Client Onboarding", "Customer Specialist" ], "coreResponsibilities" : "Handle new email threads, Process routine questions, Manage vendor onboarding requests, Escalate internal requests, Complete banking forms, Provide financial documentation, Manage W9s, Manage Tax Certificates, Manage cases requiring escalation, Resubmit invoices, Respond to urgent escalations, Flag urgent escalations internally, Ensure open cases are managed, Action assigned cases, Own vendor onboarding process, Review vendor records, Validate vendor records, Maintain vendor records, Provide W-9, Provide 10F forms, Provide NO PE certificates, Provide banking information, Provide COI, Provide TRC, Create vendors in procurement systems, Perform bank verification, Perform TIN validation, Review contract data, Review SFDC data, Audit sales orders, Audit invoices, Ensure successful invoice delivery, Meet client invoicing requirements, Ensure compliance with company policies, Understand contract structure, Understand billing practices, Understand customer policies, Resolve simple billing issues, Flag cases for internal audit, Maintain accounts receivable records, Ensure aging is up to date, Apply credits, Apply collections, Account for uncollectible amounts, Clear miscellaneous differences, Perform account reconciliations, Maintain billing system, Generate invoices, Ensure timely invoicing, Resolve client invoicing issues, Interface with sales teams, Interface with customer delivery teams, Ensure compliance with client systems, Support monthly close, Support Finance team", "teamCollaboration" : "Interface with sales teams; Interface with customer delivery teams; Support Finance team", "domainKnowledge" : "Accounts Receivable; O2C; Collections process; Billing practices; Customer policies; Financial documentation; Tax certificates; Vendor onboarding", "domainList" : [ "accounts-receivable", "o2c", "collections-process", "billing-practices", "customer-policies", "financial-documentation", "tax-certificates", "vendor-onboarding" ], "domainSpecificKnowledge" : [ "Accounts Receivable", "O2C", "Collections process", "Billing practices", "Customer policies", "Financial documentation", "Tax certificates", "Vendor onboarding" ], "toolProficiency" : [ "SAP", "Oracle", "Ariba", "Coupa", "Tungsten", "Ramp", "Wise", "NetSuite", "Salesforce", "Maxio", "Sage Intacct" ], "communicationSkills" : "Oral communication; Written communication", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "NY or EST shift hrs, 2 pm to 11 pm IST, Extended hours required", "qualificationsBasic" : "1 years’ experience in AR, 1 years’ experience in O2C, 1 years’ experience in collections process", "qualificationsPreferred" : "Advanced proficiency in Excel, Experience with Maxio, Experience with NetSuite, Experience with Sage Intacct, Experience with Salesforce", "workSiteFlexibility" : "Onsite", "rawDescription" : "About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S the candidate will work as the primary point of contact for all new email threads to ensure routine questions and vendor onboarding requests are dealt with in a timely manner or escalated internally where appropriate. Existing threads will be assigned and connected to the dedicated AR Lead or Biller where applicable and appropriate. Some specific responsibilities include but are not limited to: The Queue Specialist will handle the completion of Banking Forms and provide other such Financial documentation such as W9’s, Tax Certificates, etc. – any forms requiring internal escalation, the Queue Specialist will manage the corresponding case until the client or internal contact is provided what is needed. The Queue Specialist will resubmit invoices through the billing system by email or by vendor portal as needed if the client provides updated billing information post sale/renewal. The Queue Specialist will respond to urgent escalation requests and flag internally the appropriate party for support, where needed. The Queue Specialist will ensure all open cases are being managed by the team and actioned in a timely manner, once assigned. Vendor Onboarding: The Queue Specialist will own the process of vendor onboarding for AlphaSense and its clients, including but not limited to: Review, validate, and maintain vendor records, legal names, tax IDs, addresses, and contact information. Provide documents such as W-9, 10F forms, NO PE certificates, banking information, COI, TRC etc. Ensure accurate vendor creation in procurement systems (SAP, Oracle, Ariba, Coupa, Tungsten, Ramp, Wise etc Different client portal from different geographical locations). Perform high-importance confirmations including bank verification and TIN validation. Hands on Experience in NetSuite and Salesforce. Contract Review: Review contract and SFDC data, audit sales orders and invoices within the billing system and ensure they are delivered successfully to clients (and meet client requirements). Ensures compliance with company policies and procedures. Understanding contract structure, billing practices, and customer policies from both a customer-facing and a finance department perspective; Must be able to resolve simple billing issues without escalation and know when to flag a case for internal audit by the biller and management team per specified protocols. Note : We are looking for candidate who is ready to work in NY or EST shift hrs that is 2 pm to 11pm IST Immediate Joiners will be preferred. Skills And Requirements Minimum 1 years’ experience in AR, O2C and collections process, whether directly as a biller, a collections specialist or a queue management specialist. Advanced proficiency in Excel is encouraged. Strong analytical skills are essential; the ideal candidate will have a keen eye for detail and will not allow emails or cases to fall through the cracks. Strong oral and written communication skills in English with the ability to effectively gather and convey information via e-mail or phone with people located in other non-local offices and in different time zones. Experience with Maxio, NetSuite, Sage Intacct and Salesforce will be preferred. The ideal candidate will be a self-motivated, proactive, deadline-oriented, fast learner, who is an organized, dedicated, flexible, hands-on team player with excellent problem-solving skills. \"Roll-up-the-sleeves\" approach is required. Comfortable in an unstructured, dynamic, fast-paced environment. Extended hours required during peak business periods – financial close, audit periods, and as required by management. Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared. Perform account reconciliations (with banks and payment gateways). Maintain the billing system. Generate invoices and account statements as needed upon request. Monitor and collect accounts receivable email queue; strengthen and grow relationships with clients by communicating with customers regarding past-due accounts and ensuring the AR Lead responsible for primary outreach is keeping to their queue. Support other accounting and finance team members and assist in general financial management and analysis. Proficiency with Microsoft Office (Excel, Word, etc) and Google Drive. Ability to work independently, and exercise integrity and confidentiality in handling information. Ensure accurate and timely invoicing through the resolution of client invoicing issues. Interface with the sales, and customer delivery teams in the field. Ensure compliance with client systems. Timely and efficient monthly close through the support of the Finance team on any ad hoc requests that require time sensitive attention and support from the Billing & Collections team the Specialist may be able to assist on. AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from an @alpha-sense.com email address. If you’re unsure about a job posting or recruiter, verify it on our Careers page. If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.", "summaryDescription" : "Accounts Receivable Client Onboarding And Customer Specialist at AlphaSense. Skills: Accounts Receivable, Client Onboarding, Customer Specialist. Handle new email threads. Process routine questions", "postedDate" : "2026-06-14T19:19:56.525", "createdAt" : "2026-06-14T19:19:56.525", "lastUpdated" : "2026-06-16T06:40:20.426", "ingestTimestamp" : "2026-06-14T19:19:56.525", "mongoId" : "6a2ca61c74d8ee00a09b9a32", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "AR process", "O2C process", "Collections process", "Invoice resubmission", "Vendor records", "Tax certificates", "Bank verification", "TIN validation", "Sales order audit", "Invoice audit", "Billing system maintenance", "Account reconciliation", "Accounts Receivable", "Client Onboarding", "Customer Specialist", "Client onboarding", "Vendor onboarding", "Contract review", "Billing issues", "Account reconciliations", "O2C", "Billing practices", "Customer policies", "Financial documentation", "SAP", "Oracle", "Ariba", "Coupa", "Tungsten", "Ramp", "Wise", "NetSuite", "Salesforce", "Maxio", "Sage Intacct" ], "skillCount" : 35, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 598.22504, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 55894, "totalPages" : 1118, "hasNext" : true, "hasPrevious" : false } }

V104 Intake Specialist Intake And Retention Specialist Jobs in Pune

Intake Specialist

Intake Specialist

Business Intake Specialist

Sales Intake Specialist

Intake Coordinator

Sales Intake Specialist (WEEKEND)

Intake Coordinator

Intake Coordinator

Program Management Specialist (Catalog Ops-Intake) [L4]

Hospice Intake Coordinator

Intake Coordinator

Intake Coordinator

Per diem Intake Information Coordinator

Medical Intake Specialist (Spanish Fluency Required)

Virtual Transition Coordinator/Intake Specialist

Virtual Transition Coordinator/Intake Specialist

Retention Specialist

Senior Manager, Patient Intake

Personal Injury Intake Case Manager (Virtual Assistant)

Intern Architect (2026 Intake)

Retention Specialist

Patient Intake Specialist

Record Retention Specialist

Patient Intake Coordinator Sales Manager

Founder's Intern - Summer 2026 Intake

Intake and Scheduling Coordinator

Legal Intake Specialist

Hospice Intake Nurse

Acute Intake Manager

Intake Manager

Intake Coordinator

Intake and outreach coordinator

Clinical Intake Clinician (CM III) (FT, Days)

Intake Coordinator

Clinical Consultant, Implementation Specialist

Retention Specialist

Hospice Intake Nurse

PRN Clinical Response Specialist

Senior Automation Product Specialist - Power Specialist (VFD, MCC, Gear)

Senior Automation Product Specialist - Power Specialist (VFD, MCC, Gear)

Care Specialist

Specialist Engineer (Intake and Cooling)

Intake - Production Supervisor

Intake Specialist

V104 - Intake Specialist | Intake and Retention Specialist

Patient Engagement Specialist

Client Support Specialist

Bilingual (English/Spanish) Personal Injury Intake Case Manager

Director Intake and Triage

Accounts Receivable Client Onboarding And Customer Specialist

Common Questions