RecordRetentionSpecialist

SALARY $ 63,694.77920   POSITION SUMMARY Under general supervision, provides administrative support to Training and Instruction Department for both Rail and Bus Instruction. Individual must be able to multitask and maintain a professional approach while performing high volume assignments.   PRIMARY RESPONSIBILITIES •         Performs a variety of tasks requiring specialized knowledge related to area of assignment: Employee Records o        Performs employee records-maintenance, creates new employee files, processes and files employee records, and responds to employee record requests. o        Physical filing for records and scanning paper files to electronic images. Prepares and ships files to off-site storage facility according to filing and storage standards. •         Performs a variety of general office support duties including, but not limited to making copies, data entry, and database maintenance. •         Maintains department documents, reports, and systems as assigned. o        Updates department records to ensure accurate information is maintained. o        Prepares and processes documents and reports relating to department personnel and distributes copies as needed. Assists in maintaining various computer systems. •         Provides customer service both in-person and by telephone to internal and external parties. o        Screens and directs telephone calls for assigned division; gathers and relays messages for staff. Responds to various requests for information on behalf of division. •         Performs related duties as assigned. MANAGEMENT RESPONSIBILITIES Reporting to this position are the following jobs: Job Title •         None CHALLENGES •         Developing and maintaining effective working relationships with various levels of Authority and outside contacts. •         Handling information with strict confidentiality and discretion. •         Balancing and prioritizing projects with competing levels of importance. EDUCATION/EXPERIENCE REQUIREMENTS