PRNClinicalResponseSpecialist

Who We Are At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same. As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery. Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope. Why Join Us When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always. Here, your work matters. Your ideas matter. You matter. If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here. Come build hope. Come save lives. Come grow with us. What You'll Be Doing: The Clinical Response Specialist I is responsible for assisting patients, families, and providers in navigating the admissions process with ERC Pathlight. This role will help to manage calls and correspondence on a national level by completing clinical intake screens that demonstrate sharp clinical knowledge and skills, all while providing excellent customer service to patients, families, and providers seeking care with ERC Pathlight. Essential Duties 8:00 AM to 4:30 PM MT on Saturday and Sunday. The compensation range for this position is based upon candidate experience and market expec