IntakeSpecialist

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U. S. We pride ourselves on our values which drive the level of care that we deliver to our patients: - Here For You (An attitude of service, empathy, and availability) - Own It (Drive and ownership) - Do the Right Thing (High integrity) - Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for an Intake Specialist I for our team in St. Charles, MO. This is a hybrid role with 4 days remote and 1 day per week in our St. Charles office. Monday through Friday 9AM to 6PM WEEKENDS OFF! Department ability to comfortably resolve issues over the telephone Computer proficiency required; strong typing skills and ability to leverage technology to identify, research and solve customer issues Keen attention to detail, metrics driven, excellent time management skills High empathy and collaborative team player Flexibility and openness, as the role and responsibilities may change and/or evolve as we grow! Nice-to-Haves: 2+ years of relevant experience in a similar position is preferred Salesforce experience 2+ years of customer service experience Bilingual in Spanish, or other languages desired Why work at FreedomCare? We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! At FreedomCare, we celebrate diversity and are committed to creatin