Jobs by Role
Customer Escalation Engineer
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No openings found right now · Updated daily
Active Customer Escalation Engineer roles are indexed directly from company ATS systems — Greenhouse, Lever, Workday, Ashby, and 15+ others. Advertised salaries average $3963k/year based on live listings. 34% of roles are remote-friendly. These listings don't come from other job boards — they're pulled from source, so many won't appear on LinkedIn, Indeed, or Glassdoor.
Open Roles
0
Avg Salary
$3963k
Remote-Friendly
34%
Added This Week
41
Sectors Hiring Customer Escalation Engineers
Technology 35Manufacturing 4Facilities, Maintenance, Real Estate, Real Estate/Facilities, fulfillment ops 2SaaS 2Investigation Loss Prevention, Real Estate/Facilities, Logistics 1Administrative Support, Real Estate/facilities, transportation and logistics 1Logistics 1Healthcare 1Fulfillment Operations Management, Internal Procurement, fulfillment ops 1
Escalation Engineer - Enterprise
Amazon.com Services LLC
San Francisco, California, USA onsite Direct
Support Engineer - Escalation Management
Blueprint
Remote Remote Direct
Support Engineer - Escalation Management
US Remote Mid Direct
Escalation Specialist
ADCI
Bengaluru, Karnataka, IND Onsite Direct
Infrastructure Escalation Specialist
Amazon.com Services LLC
Nashville, Tennessee, USA Onsite Direct
Incident and Escalation Manager
Vapi
San Francisco Manager Direct
Escalation Engineer - ZIA/ZPA
Zscaler
Bangalore, IND Hybrid Direct
Customer Engineer
AI infrastructure company
San Francisco, CA Direct
Monitoring & Escalation Specialist
Charger Logistics Inc
San Pedro Sula, Cortés Department, Honduras Onsite Direct
Software Engineer, Customer Insights
Pantheon Systems, Inc
Remote Remote Mid Direct
Customer Support Engineer
Future Secure AI
Austin Direct
Software Engineer - Customer Insights
Pantheon Systems, Inc
Remote Remote Mid Direct
Escalation Prevention Specialist
IFS
Kolkata, West Bengal, IN Onsite entry Direct
Application / Customer Engineer II
Smiths Group
93 Lexington Drive, Laconia, NEW HAMPSHIRE, United States Onsite mid Direct
Application / Customer Engineer II
Smiths Group
93 Lexington Drive, Laconia, NEW HAMPSHIRE, United States Onsite mid Direct
Escalation Prevention Specialist
IFS
Colombo, Western Province, LK Onsite entry Direct
Customer Engineer III, Platform
[Chicago, IL, USA, [Chicago, IL, USA], Chicago, null, IL, US] Senior Direct
Senior Customer Solutions Engineer
[Taipei, Taiwan, [110, Taiwan, Taipei City, Xinyi District, Ankang Village, Section 5, Xinyi Rd, 109號2樓], Ankang Village, 110, Taipei City, TW] Flexible Senior Direct
Senior Customer Solutions Engineer
[New York, NY, USA, [New York, NY, USA], New York, null, NY, US] Senior Direct
Customer Audit Engineer
Gotion, Inc.
Manteno, Illinois, United States Onsite Direct
Customer Support Engineer
Immersive Technologies
Salt Lake City, UT Onsite Direct
Customer Success Engineer
Nuclearn
Phoenix, AZ Onsite Direct
Lead, Incidents & Escalations, User Operations
OpenAI
San Francisco Flexible Lead Direct
Lead, Incidents & Escalations, User Operations
OpenAI
San Francisco Flexible Lead Direct
Customer Success Engineer
Rebound Technologies
Denver, CO Hybrid Direct
Customer Technical Solution Engineer
Kontakt.io
Kraków Hybrid Direct
Senior Customer Engineer, National Security
[Reston, VA, USA, [Reston, VA, USA], Reston, null, VA, US] Senior Direct
Senior Customer Engineer, Google Cloud
[Tokyo, Japan, [Tokyo, Japan], null, null, Tokyo, JP] Senior Direct
Escalations Engineer, eero B2B team
Amazon.com Services LLC
Los Gatos, California, USA Onsite Direct
Multi-lingual Escalation Specialist, Global Security Operations Center
ADCI
Bengaluru, Karnataka, IND Onsite Direct
Multi-lingual Escalation Specialist, Global Security Operations Center
ADCI
Bengaluru, Karnataka, IND Onsite Direct
Customer Engineer, Platform, Google Cloud
[Sunnyvale, CA, USA, [111 W Java Dr, Sunnyvale, CA 94089, USA], Sunnyvale, 94089, CA, US] Direct
Customer Engineer, Google Cloud Platform
[San Francisco, CA, USA, [345 Spear St, San Francisco, CA 94105, USA], San Francisco, 94105, CA, US] Flexible Direct
BBM Escalation Specialist, Amazon Maintenance Operation Centre
ADCI HYD 16 SEZ - H83
Hyderabad, Telangana, IND Onsite Direct
BBM Escalation Specialist, Amazon Maintenance Operation Centre
ADCI HYD 16 SEZ - H83
Hyderabad, Telangana, IND Onsite Direct
Customer Engineer I, Platform, Google Cloud
[São Paulo, State of São Paulo, Brazil, [Av. Brig. Faria Lima, 3477 - 18º andar - Itaim Bibi, São Paulo - SP, 04538-133, Brazil], São Paulo, 04538-133, SP, BR] Onsite Entry Direct
BBM Escalation Specialist, Amazon Maintenance Operation Centre
Amazon Spain Fulfillment, S. L. U.
Barcelona, Catalonia, ESP Onsite Direct
Customer Engineer II, Platform, Google Cloud
[São Paulo, State of São Paulo, Brazil, [Av. Brig. Faria Lima, 3477 - 18º andar - Itaim Bibi, São Paulo - SP, 04538-133, Brazil], São Paulo, 04538-133, SP, BR] Mid Direct
Customer Engineer II, Outcome, Google Cloud
[Austin, TX, USA, [500 W 2nd St, Austin, TX 78701, USA], Austin, 78701, TX, US] Mid Direct
Supervisor, Executive Escalations
Airbnb
Gurugram, India Onsite Manager Direct
Customer Escalation Engineer
Jumio
Colombia (remote) Mid Direct
Customer Engineering Director
UiPath
Hong Kong Flexible Director Direct
Customer Engineering Director
UiPath
Seoul Flexible Director Direct
Customer Engineer, Outcome, Retail, Google Cloud
[Atlanta, GA, USA, [Atlanta, GA, USA], Atlanta, null, GA, US] Direct
Platform Customer Engineer, Greenfield, Google Cloud
[New York, NY, USA, [New York, NY, USA], New York, null, NY, US] Direct
Customer Engineer, Application Modernization, Google Cloud
[Taipei, Taiwan, [110, Taiwan, Taipei City, Xinyi District, Ankang Village, Section 5, Xinyi Rd, 109號2樓], Ankang Village, 110, Taipei City, TW] Direct
Customer Engineer, Platform, Startups, Google Cloud
[New York, NY, USA, [New York, NY, USA], New York, null, NY, US] Direct
Customer Success Engineer
Nirmata
Bengaluru, Karnataka, India Onsite Direct
VE-Interim Escalated Team Lead- Billing (Internal)
Blueprint Internal
Bellevue, WA, United States Remote Lead Direct
Technical Escalations Engineer 2 (APM - Java/Proxy/C++)
Datadog
Mexico City, Mexico City, Mexico Hybrid Mid Direct
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Common Questions
- How many Customer Escalation Engineer jobs are available?
- JobsGlitch lists active Customer Escalation Engineer jobs sourced daily from Greenhouse, Lever, Ashby, Workday, and other top ATS platforms.
- What skills are required for Customer Escalation Engineer roles?
- The most in-demand skills for Customer Escalation Engineer roles are Escalation management, Customer support, Incident response, Alarm monitoring, Troubleshooting. Requirements vary by seniority and company.
- What is the average salary for a Customer Escalation Engineer?
- The average salary for Customer Escalation Engineer roles on JobsGlitch is approximately $3963k/year. Compensation varies by location, seniority, and company.
- Are there remote Customer Escalation Engineer jobs?
- Yes — 34% of Customer Escalation Engineer jobs on JobsGlitch are remote-friendly. Browse remote Customer Escalation Engineer jobs at jobsglitch.com/jobs/remote/customer-escalation-engineer.