{ "count" : 110175, "data" : [ { "id" : "6a306175f292fd229cf9698d", "title" : "Intern - AI Automation & Technical Customer Service Operations Support", "company" : "Continental", "industry" : "Automotive", "salary" : { "min" : 12000.0, "max" : 24000.0, "currency" : "MYR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level internship in Petaling Jaya, Malaysia, adjusted for the automotive industry and company size." }, "location" : "Petaling Jaya, Selangor, MY", "locations" : [ "Petaling Jaya", "Selangor", "MY" ], "timestamp" : "2026-06-16T11:21:46.063", "fingerprint" : "e35dc3054f396474c3dde11ee00f19c1727fba3eb474434fb4f0e3af163277b4", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Continental/744000132082434-intern-ai-automation-technical-customer-service-operations-support", "externalId" : "744000132082434", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Petaling Jaya", "state" : "Selangor", "country" : "Malaysia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "3.0988792,101.6454202" } ], "locationText" : "Petaling Jaya, Selangor, Malaysia", "employmentType" : "INTERNSHIP", "minimumEducation" : "Bachelor's", "experienceLevel" : "internship", "technicalSkills" : "Power automate, Copilot", "professionalSkills" : [ "Market insights", "Customer service operations" ], "hardSkillsList" : [ "Data analysis", "Process documentation", "Performance monitoring" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Process documentation", "level" : "intermediate" }, { "name" : "Performance monitoring", "level" : "intermediate" } ], "majorSkills" : "AI automation, Customer service, Market trends", "majorSkillsList" : [ "AI automation", "Customer service", "Market trends" ], "coreResponsibilities" : "Assist in analyzing data, Assist in designing data, Assist in classifying data, Lead projects in creation of AI automation process, Document product performances, Monitor product performances, Help prepare project review reports, Help prepare presentations for internal stakeholders, Support by analyzing customer feedback, Identify market trends, Identify brand presence, Contribute to development of AI assisted customer service, Contribute to development of AI assisted customer service, Participate in projects aimed at enhancing AI automation, Participate in projects aimed at enhancing customer service", "teamCollaboration" : "Internal stakeholders", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "AI automation; Customer service; Market trends; Brand presence", "domainList" : [ "ai-automation", "customer-service", "market-trends", "brand-presence" ], "domainSpecificKnowledge" : [ "AI automation", "Customer service", "Market trends", "Brand presence" ], "toolProficiency" : [ "Microsoft Office Suite", "Excel", "PowerPoint" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Process documentation", "innovationCreativity" : "AI automation", "problemSolvingSkills" : "Data interpretation; Identify trends", "outcomesObjectives" : "Improve customer experiences", "qualificationsBasic" : "Bachelor's degree in Business Administration, Marketing, Economics, Engineering, or related field, Analytical skills, Excellent attention to detail, Organizational skills, Proficiency in Microsoft Office Suite, Written communication skills, Verbal communication skills, Ability to work effectively in a team environment, Customer-oriented mindset, Eagerness to learn and adapt", "qualificationsPreferred" : "Proficiency in Power automate/Copilot, Academic projects or coursework related to market research or customer service", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary. We are seeking a motivated and detail-oriented Market Insights and CS Operations Support Intern to join our dynamic team in Petaling Jaya, Malaysia. This internship offers an exciting opportunity to gain hands-on experience in AI automation and customer service operations while contributing to our organization's success. * Assist in analyzing, designing and classifying data to support AI automation * Lead projects in creation of AI automation process to document and monitor product performances & improvement * Help prepare project review reports and presentations for internal stakeholders * Support by analyzing customer feedback and identifying market trends and brand presence * Contribute to the development of AI assisted customer service processes and procedures * Participate in projects aimed at enhancing AI automation and customer service operations ## Qualifications * Currently pursuing a bachelor's degree in Business Administration, Marketing, Economics, Engineering, or a related field * Strong analytical skills with the ability to interpret data and draw meaningful insights * Excellent attention to detail and organizational skills * Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint * Proficiency in Power automate/Copilot is an added advantage * Strong written and verbal communication skills * Ability to work effectively in a team environment * Customer-oriented mindset with a passion for improving customer experiences * Eagerness to learn and adapt in a fast-paced business environment * Academic projects or coursework related to market research or customer service is advantageous ## Additional Information Ready to drive the future with Continental? Take the first step and fill in the online application. Ready to drive with Continental? Take the first step and fill in the online application.", "summaryDescription" : "Intern - AI Automation & Technical Customer Service Operations Support at Continental. Skills: AI automation, Customer service, Market trends. Assist in analyzing data. Assist in designing data", "postedDate" : "2026-06-15T00:02:04.000", "createdAt" : "2026-06-16T00:09:49.206", "lastUpdated" : "2026-06-16T11:21:46.063", "ingestTimestamp" : "2026-06-16T00:09:49.206", "mongoId" : "6a306175f292fd229cf9698d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Data analysis", "Process documentation", "Performance monitoring", "AI automation", "Customer service", "Market trends", "Market insights", "Customer service operations", "Project management", "Brand presence", "Microsoft Office Suite", "Excel", "PowerPoint" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.9 }, { "id" : "6a308191f292fd229c06aaed", "title" : "Service Operations Intern", "company" : "A Team With A Mission To Improve", "industry" : "Healthcare", "salary" : { "min" : 465.0, "max" : 465.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Istanbul", "locations" : [ "Istanbul", "Türkiye" ], "timestamp" : "2026-06-16T12:09:40.595", "fingerprint" : "b13c82c1cc0e719ee084ab2200c49db7d547924d4aadee52e30b90bb5ce0d1ef", "source" : "workday", "language" : "en", "applyUrl" : "https://elekta.wd3.myworkdayjobs.com/Elekta_Careers/job/Istanbul/Service-Operations-Intern_R2026-0924", "externalId" : "R2026-0924", "industryFunction" : { }, "locationPoint" : "41.01384,28.94966", "structuredLocations" : [ { "city" : "Istanbul", "country" : "Turkey", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "41.0063810,28.9758715" } ], "locationText" : "Istanbul, Turkey", "employmentType" : "FULL_TIME", "technicalSkills" : "MS Office", "professionalSkills" : [ "Planning", "Organization", "Follow-up", "Communication", "Coordination" ], "coreResponsibilities" : "Support coordination of daily operational activities, Manage calibration equipment and tool tracking processes, Coordinate with logistics team for spare parts delivery, Follow up occupational health and safety documentation, Support operational reporting and documentation activities, Take part in planning and organizational processes", "domainKnowledge" : "Biomedical engineering; Electrical engineering", "domainList" : [ "biomedical-engineering", "electrical-engineering" ], "domainSpecificKnowledge" : [ "Biomedical engineering", "Electrical engineering" ], "documentationSkills" : "Documentation; Reporting", "qualificationsBasic" : "Biomedical or Electrical engineer degree, Good command of English, Proficient in MS Office applications, Planning, organizational, and follow-up skills, Communication and coordination abilities, Detail-oriented, responsible, and disciplined working approach, Available for a long-term internship", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "# **Are you a current Elekta employee?** Please click here to apply through our internal career site [**_Find Jobs - Elekta_**](https://wd3.myworkday.com/elekta/d/task/2998$46522.htmld). # **Want to join a team with a mission to improve and save lives? ** We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities. We currently have the following opportunity available - please contact us for more details! **Responsibilities** * Support the coordination of daily operational activities of field service engineers * Regularly manage calibration equipment and tool tracking processes * Coordinate with the logistics team to ensure timely delivery of spare parts to field engineers * Follow up occupational health and safety documentation processes * Support operational reporting and documentation activities * Take part in planning and organizational processes within the Service Operations Center **Qualifications** * Biomedical or Electrical engineer degree * Good command of English * Proficient in MS Office applications * Strong planning, organizational, and follow-up skills * Strong communication and coordination abilities * Detail-oriented, responsible, and disciplined working approach * Available for a long-term internship", "summaryDescription" : "Service Operations Intern at A Team With A Mission To Improve. Support coordination of daily operational activities. Manage calibration equipment and tool tracking processes", "postedDate" : "2026-06-16T04:01:59.721", "createdAt" : "2026-06-16T04:01:59.705", "lastUpdated" : "2026-06-16T12:09:40.595", "ingestTimestamp" : "2026-06-16T04:01:59.705", "mongoId" : "6a308191f292fd229c06aaed", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://elekta.wd3.myworkdayjobs.com/Elekta_Careers/job/Istanbul/Service-Operations-Intern_R2026-0924", "salaryAnnualMax" : 465, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Planning", "Organization", "Follow-up", "Communication", "Coordination", "Biomedical engineering", "Electrical engineering" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "junior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309c90f292fd229c0fbd54", "title" : "Technical Customer Support Specialist", "company" : "Higher Logic", "industry" : "SaaS", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Technical Customer Support Specialist in Australia, adjusted for mid-seniority and the SaaS industry." }, "location" : "Australia-Remote", "locations" : [ "Australia-Remote", "US-Remote" ], "timestamp" : "2026-06-16T12:40:03.745", "fingerprint" : "553d091dc009a92840671980bab97252fc89c08f32f9ee3654c4600eebc86dcb", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/higherlogic/jobs/7767441003", "externalId" : "7767441003", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Australia", "continent" : "oc", "workMode" : "remote" } ], "locationText" : "Australia", "experienceMinYears" : 2, "experienceMaxYears" : 5, "technicalSkills" : "HTML, CSS, Zendesk, Salesforce, Jira, Confluence", "professionalSkills" : [ "Troubleshooting", "Customer service", "Prioritization", "Triaging" ], "majorSkills" : "Customer support, Technical support, Troubleshooting", "majorSkillsList" : [ "Customer support", "Technical support", "Troubleshooting" ], "coreResponsibilities" : "Resolve customer technical issues, Communicate with customers on issue status, Document customer interactions, Develop and hone customer service skills, Develop and hone troubleshooting skills, Develop and hone product knowledge, Build positive working relationships, Foster positive working relationships, Escalate customer tickets to other teams, Coordinate phone calls with customers, Coordinate virtual sessions with customers, Meet performance metrics, Exceed performance metrics, Conduct business in accordance with policies", "teamCollaboration" : "Across the team; Across the company", "domainKnowledge" : "Higher Logic Product Suite", "domainList" : [ "higher-logic-product-suite" ], "domainSpecificKnowledge" : [ "Higher Logic Product Suite" ], "toolProficiency" : [ "Support ticketing system" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Document customer interactions", "continuousLearning" : "Continually develop skills; Continually develop product knowledge", "problemSolvingSkills" : "Troubleshooting skills", "outcomesObjectives" : "Meet or exceed productivity metrics; Meet or exceed quality metrics; Meet or exceed customer experience metrics", "qualificationsBasic" : "Basic understanding of Higher Logic’s Product Suite, Critical thinking and troubleshooting skills, Excellent verbal and written communication skills, Exceptional customer service skills, Effective prioritization and triaging skills, Basic understanding or willingness to learn HTML & CSS, Basic knowledge or willingness to learn standard web technologies", "qualificationsPreferred" : "2 years of technical customer service experience, SaaS environment experience, Technical background or expertise, Experience with CRM, Experience with Jira/Confluence", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "JOB SUMMARY The Customer Support Specialist’s primary responsibility is to help our customers successfully use Higher Logic’s software solutions. This role provides outstanding technical support and customer service through multiple support channels (phone, case, chat, etc.) to customers ranging from small businesses to large enterprises. As a customer facing role, the Customer Support Specialist must possess strong service and communication skills and is an expert troubleshooter with a passion for helping customers. This position will assist Australia based customers. The work hours will be between 11AM-7:30PM PT (2PM-10:30PM ET) ESSENTIAL DUTIES AND RESPONSIBILITES: Resolve customer technical issues effectively and efficiently through multiple support channels Communicate with customers professionally and consistently on issue status and resolution Document customer interactions using our support ticketing system to capture issue type, status, relevant customer notes and resolution Continually develop and hone customers service & troubleshooting skills and Higher Logic product knowledge Build and foster positive working relationships across the team and company As required and as per internal SLAs, escalate customer tickets to other teams needed to resolve customer issues (within CX, Product, Engineering, Sales and Finance) As needed, coordinate phone calls or virtual sessions with customers to troubleshoot effectively Meet or exceed performance metrics around productivity, quality of work and overall customer experience as agreed upon with manager Conduct all business in accordance with Higher Logic policies and procedures. All other duties as assigned KNOWLEDGE AND ABILITIES REQUIRED: Basic understanding of or a willingness to learn Higher Logic’s Product Suite Critical thinking and troubleshooting skills Excellent verbal and written communication skills Exceptional customer service skills Effective prioritization and triaging skills to manage multiple customer inquiries Basic understanding or willingness to learn HTML & CSS Basic knowledge or a willingness to learn standard web technologies, browsers and web applications EXPERIENCE DESIRED: Typically requires a minimum of 2 years of technical customer service experience, preferably in a SaaS environment Typical range for the role overall is 0-5 years. Technical background or expertise either through experience, self-led learning or certifications/degrees Retail, hospitality or restaurant experience providing customer service Experience working in a customer service or contact center environment Experience with CRM (Zendesk or Salesforce), Jira/Confluence To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with Higher Logic. We communicate through our corporate website at Higher Logic and through corporate emails utilizing our domain name of @higherlogic.com. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that Higher Logic does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and Higher Logic will never ask an employment candidate for financial information or for payment of any kind. Higher Logic does not accept agency or candidate sourcing solicitations emails or phone calls, nor do we pay agency fees for our posted positions", "summaryDescription" : "Technical Customer Support Specialist at Higher Logic. Skills: Customer support, Technical support, Troubleshooting. Resolve customer technical issues. Communicate with customers on issue status", "postedDate" : "2026-06-16T03:15:54.799", "createdAt" : "2026-06-16T03:15:54.799", "lastUpdated" : "2026-06-16T12:40:03.745", "ingestTimestamp" : "2026-06-16T03:15:54.799", "mongoId" : "6a309c90f292fd229c0fbd54", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Customer support", "Technical support", "Troubleshooting", "Customer service", "Prioritization", "Triaging", "Higher Logic Product Suite", "Support ticketing system" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a305979f292fd229cf47e4f", "title" : "Technical Customer Support Team Lead", "company" : "ElevenLabs", "industry" : "Operations", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Technical Customer Support Team Lead in Bulgaria, adjusted for the technology industry and remote work." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T11:33:09.010", "fingerprint" : "ea61a985934edfd75f5fa7d09de18d93c6f570a65ca499ea59271e9d682abc4f", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/ElevenLabs/b20e2b5f-1cc3-40e6-87da-3f907e3796da/application", "externalId" : "b20e2b5f-1cc3-40e6-87da-3f907e3796da", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "AI, APIs, TTS, LLMs", "professionalSkills" : [ "People management", "Operational excellence", "Problem-solving", "Stakeholder management" ], "hardSkillsList" : [ "Technical support", "Customer support", "AI troubleshooting" ], "hardSkills" : [ { "name" : "Technical support", "level" : "intermediate" }, { "name" : "Customer support", "level" : "intermediate" }, { "name" : "AI troubleshooting", "level" : "intermediate" } ], "majorSkills" : "Enterprise support, Team leadership, Technical expertise", "majorSkillsList" : [ "Enterprise support", "Team leadership", "Technical expertise" ], "coreResponsibilities" : "Lead and develop team, Hire talent, Mentor talent, Grow talent, Drive performance, Create culture of excellence, Own enterprise support operations, Manage day-to-day metrics, Manage KPIs, Ensure smooth operations, Support enterprise customers, Provide hands-on technical support, Maintain technical expertise, Support enterprise customers, Support complex issues, Drive operational improvements, Identify gaps, Identify bottlenecks, Create new workflows, Implement new workflows, Implement KPIs, Operationalize improvements, Bridge critical functions, Communicate customer needs, Communicate product gaps, Ensure global coverage, Manage scheduling, Manage coverage, Support enterprise customers, Build documentation, Maintain documentation, Ensure clear resources, Ensure accurate resources, Ensure up-to-date resources", "teamCollaboration" : "Support; Engineering; Revenue", "domainKnowledge" : "AI landscape; AI audio", "domainList" : [ "ai-landscape", "ai-audio" ], "domainSpecificKnowledge" : [ "AI landscape", "AI audio" ], "communicationSkills" : "Translate technical complexity", "documentationSkills" : "Build documentation; Maintain documentation", "problemSolvingSkills" : "Problem-solving mindset; First-principles thinking; Data-driven decision-making", "specialRequirements" : "Address critical issues, Ensure coverage outside standard work", "qualificationsBasic" : "5+ years enterprise support, 5+ years leadership experience, Technical execution capability, Troubleshoot code, Troubleshoot AI, Manage metrics, Manage KPIs, B2B or enterprise support experience", "qualificationsPreferred" : "Experience with AI landscape, Experience with APIs, Experience with TTS, Experience with LLMs, Experience with telephony", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ENTERPRISE SUPPORT TEAM LEAD (FULL-TIME, REMOTE) Who we are A global team united by curiosity and a shared mission: to be the first choice for AI audio. We're building a new category of technology from the ground up, moving fast, holding ourselves to a high bar, and giving everyone the autonomy to do their best work. The best idea wins, regardless of where it comes from. About the role As the Enterprise Support Team Lead, you'll oversee our Enterprise Support operations and lead a global team supporting our most strategic accounts. This is a critical leadership position that requires both deep technical expertise and exceptional people management skills. You'll be responsible for maintaining world-class responsiveness, driving operational excellence, and ensuring our enterprise customers receive the highest level of support. You're setting the standard for what great support looks like and mentoring your team to achieve it. WHAT YOU'LL DO - Lead and develop your team: Hire, mentor, and grow talented support specialists; drive higher performance and create a culture of excellence. - Own enterprise support operations end-to-end: Manage day-to-day metrics, KPIs, and ensure smooth operations across global shifts and time zones. - Provide hands-on technical support: Maintain your own technical expertise by actively supporting enterprise customers and complex issues alongside your team. - Drive operational improvements: Identify gaps and bottlenecks, create and implement new workflows, KPIs, and targets; operationalize improvements across the team. - Bridge critical functions: Serve as a primary conduit between Support, Engineering, and Revenue teams; communicate customer needs and product gaps to leadership. - Ensure global coverage: Manage scheduling and coverage to support enterprise customers across all time zones with consistent quality and responsiveness. - Build and maintain documentation: Ensure your team has clear, accurate, and up-to-date resources to support customers effectively. WHAT YOU BRING - Deep technical expertise: Seasoned subject matter expert with strong understanding of customer support, the AI landscape, APIs, different AI such as TTS and LLMs, and telephony systems (e.g. Twilio, SIP, WebSockets). - Proven leadership experience: Track record of building and leading high-performing teams, developing people, and driving results. - Technical execution capability: Able to perform the work yourself and mentor others; comfortable reading and troubleshooting code as well as more ambiguous troubleshooting such as AI. - Operational excellence: Experience managing metrics, KPIs, and smooth operations in fast-moving environments; strong administrative and organizational skills. - Problem-solving mindset: Proactively identify gaps and drive solutions rather than just raising issues; work across stakeholders to action outcomes. - Experience in B2B or enterprise support: Familiarity with the demands of supporting strategic accounts and managing complex customer relationships. WHO YOU ARE - A committed leader: Prepared to address critical issues and ensure coverage outside standard work hours; possess the flexibility and drive this global role demands. - Passionate about people and performance: Genuinely interested in developing your team, pushing them to do more, and creating an environment where they can excel. - Not afraid to speak up: Take up space, voice concerns when you see problems, and stand up for your team, even when communicating with senior leadership. - Analytically sharp: Approach problems with first-principles thinking and data-driven decision-making. - A strong communicator: Translate technical complexity into clear, actionable insights for customers, your team, and leadership. - Self-directed and driven: Don't wait for instructions; hold yourself and your team to a high standard. - Energized by impact: Thrive in a startup environment where things move fast and you can have real influence on the company's direction. WHAT WE OFFER The opportunity to lead a critical function at a fast-growing AI company, shape the future of enterprise support, and build a world-class team. You'll work with cutting-edge technology, have direct influence on product and strategy, and be part of a mission-driven organization. If you're ready to step into this role and help drive the next phase of Enterprise Support at ElevenLabs, please reach out.", "summaryDescription" : "Technical Customer Support Team Lead at ElevenLabs. Skills: Enterprise support, Team leadership, Technical expertise. Lead and develop team. Hire talent", "createdAt" : "2026-06-16T00:28:59.201", "lastUpdated" : "2026-06-16T11:33:09.010", "ingestTimestamp" : "2026-06-16T00:28:59.201", "mongoId" : "6a305979f292fd229cf47e4f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Technical support", "Customer support", "AI troubleshooting", "Enterprise support", "Team leadership", "Technical expertise", "People management", "Operational excellence", "Problem-solving", "Stakeholder management", "AI landscape", "AI audio" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "6a305086f292fd229cef1808", "title" : "Technical Customer Support Team Lead", "company" : "ElevenLabs", "industry" : "Operations", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Technical Customer Support Team Lead in Bulgaria, adjusted for the technology industry and remote work." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T10:05:51.529", "fingerprint" : "d8a8fcbe657e1a81b19ac2b229bfded41d2c5b6a235b70b5291ed69693d4b25f", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/elevenlabs/b20e2b5f-1cc3-40e6-87da-3f907e3796da/application", "externalId" : "b20e2b5f-1cc3-40e6-87da-3f907e3796da", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "AI, APIs, TTS, LLMs", "professionalSkills" : [ "People management", "Operational excellence", "Problem-solving", "Stakeholder management" ], "hardSkillsList" : [ "Technical support", "Customer support" ], "hardSkills" : [ { "name" : "Technical support", "level" : "intermediate" }, { "name" : "Customer support", "level" : "intermediate" } ], "majorSkills" : "Enterprise support, Team leadership, Technical expertise", "majorSkillsList" : [ "Enterprise support", "Team leadership", "Technical expertise" ], "coreResponsibilities" : "Lead and develop team, Hire talent, Mentor talent, Grow talent, Own enterprise support operations, Manage day-to-day metrics, Manage KPIs, Ensure smooth operations, Provide hands-on technical support, Support enterprise customers, Support complex issues, Drive operational improvements, Identify gaps, Identify bottlenecks, Create new workflows, Implement new workflows, Operationalize improvements, Bridge critical functions, Communicate customer needs, Communicate product gaps, Ensure global coverage, Manage scheduling, Manage coverage, Build documentation, Maintain documentation", "teamCollaboration" : "Support; Engineering; Revenue", "domainKnowledge" : "AI landscape; AI audio", "domainList" : [ "ai-landscape", "ai-audio" ], "domainSpecificKnowledge" : [ "AI landscape", "AI audio" ], "communicationSkills" : "Translate technical complexity", "problemSolvingSkills" : "First-principles thinking; Data-driven decision-making", "qualificationsBasic" : "5+ years enterprise support, 5+ years leadership experience, Technical execution capability, Troubleshoot code, Troubleshoot AI, Manage metrics, Manage KPIs, B2B or enterprise support experience", "qualificationsPreferred" : "Experience with AI landscape, Experience with APIs, Experience with TTS, Experience with LLMs, Experience with telephony", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ENTERPRISE SUPPORT TEAM LEAD (FULL-TIME, REMOTE) Who we are A global team united by curiosity and a shared mission: to be the first choice for AI audio. We're building a new category of technology from the ground up, moving fast, holding ourselves to a high bar, and giving everyone the autonomy to do their best work. The best idea wins, regardless of where it comes from. About the role As the Enterprise Support Team Lead, you'll oversee our Enterprise Support operations and lead a global team supporting our most strategic accounts. This is a critical leadership position that requires both deep technical expertise and exceptional people management skills. You'll be responsible for maintaining world-class responsiveness, driving operational excellence, and ensuring our enterprise customers receive the highest level of support. You're setting the standard for what great support looks like and mentoring your team to achieve it. WHAT YOU'LL DO - Lead and develop your team: Hire, mentor, and grow talented support specialists; drive higher performance and create a culture of excellence. - Own enterprise support operations end-to-end: Manage day-to-day metrics, KPIs, and ensure smooth operations across global shifts and time zones. - Provide hands-on technical support: Maintain your own technical expertise by actively supporting enterprise customers and complex issues alongside your team. - Drive operational improvements: Identify gaps and bottlenecks, create and implement new workflows, KPIs, and targets; operationalize improvements across the team. - Bridge critical functions: Serve as a primary conduit between Support, Engineering, and Revenue teams; communicate customer needs and product gaps to leadership. - Ensure global coverage: Manage scheduling and coverage to support enterprise customers across all time zones with consistent quality and responsiveness. - Build and maintain documentation: Ensure your team has clear, accurate, and up-to-date resources to support customers effectively. WHAT YOU BRING - Deep technical expertise: Seasoned subject matter expert with strong understanding of customer support, the AI landscape, APIs, different AI such as TTS and LLMs, and telephony systems (e.g. Twilio, SIP, WebSockets). - Proven leadership experience: Track record of building and leading high-performing teams, developing people, and driving results. - Technical execution capability: Able to perform the work yourself and mentor others; comfortable reading and troubleshooting code as well as more ambiguous troubleshooting such as AI. - Operational excellence: Experience managing metrics, KPIs, and smooth operations in fast-moving environments; strong administrative and organizational skills. - Problem-solving mindset: Proactively identify gaps and drive solutions rather than just raising issues; work across stakeholders to action outcomes. - Experience in B2B or enterprise support: Familiarity with the demands of supporting strategic accounts and managing complex customer relationships. WHO YOU ARE - A committed leader: Prepared to address critical issues and ensure coverage outside standard work hours; possess the flexibility and drive this global role demands. - Passionate about people and performance: Genuinely interested in developing your team, pushing them to do more, and creating an environment where they can excel. - Not afraid to speak up: Take up space, voice concerns when you see problems, and stand up for your team, even when communicating with senior leadership. - Analytically sharp: Approach problems with first-principles thinking and data-driven decision-making. - A strong communicator: Translate technical complexity into clear, actionable insights for customers, your team, and leadership. - Self-directed and driven: Don't wait for instructions; hold yourself and your team to a high standard. - Energized by impact: Thrive in a startup environment where things move fast and you can have real influence on the company's direction. WHAT WE OFFER The opportunity to lead a critical function at a fast-growing AI company, shape the future of enterprise support, and build a world-class team. You'll work with cutting-edge technology, have direct influence on product and strategy, and be part of a mission-driven organization. If you're ready to step into this role and help drive the next phase of Enterprise Support at ElevenLabs, please reach out.", "summaryDescription" : "Technical Customer Support Team Lead at ElevenLabs. Skills: Enterprise support, Team leadership, Technical expertise. Lead and develop team. 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Odessa District Headquarters (06DISTHQ)
3901 EAST US HIGHWAY 80
Odessa, 79761

, Odessa District Headquarters" ], "timestamp" : "2026-06-15T22:58:26.090", "fingerprint" : "a87a9ebcf7293b78f8e1ad67b6143cc7298bbb50c8f1ad18ccdf003b9af1f488", "source" : "taleo", "language" : "en", "applyUrl" : "https://fa009.taleo.net/careersection/ex/jobdetail.ftl?job=43343", "externalId" : "43343", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Odessa", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "31.8457149,-102.3676870" } ], "locationText" : "Odessa, Texas, United States", "employmentType" : "INTERNSHIP", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Support operations office", "continuousLearning" : "Expand knowledge acquired from school", "outcomesObjectives" : "Gateway to future job opportunities", "qualificationsBasic" : "Currently enrolled in accredited college/university, Pursuing degree in engineering or related science", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Odessa District's Operations Office located at our District Headquarters is looking for motivated individuals currently enrolled in an accredited college or university, pursuing a degree in engineering or a related science field. Did you know that members of our Executive Leadership team and District Leadership team were paid interns at TxDOT? A paid internship is a great opportunity to: explore what TxDOT has to offer to the citizens of Texas, expand your knowledge acquired from school, and possibly serve as a gateway to future job opportunities with the agency. It is no surprise that many students choose to come back to TxDOT year-after-year to rejoin our team. TxDOT’s Employment Program provides current high school and college students the opportunity to gain valuable paid hands-on experience. You have nothing to lose and lots to gain such as invaluable work experience that can carry you into the future. Make the choice and join TxDOT for your brighter tomorrow today. 19.00 22.00", "summaryDescription" : "Intern Engineering Support (Operations) at TxDOT. Support operations office", "createdAt" : "2026-06-14T21:57:20.351", "lastUpdated" : "2026-06-15T22:58:26.090", "ingestTimestamp" : "2026-06-14T21:57:20.351", "mongoId" : "69dde4492beec4dd3d9a332e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryAnnualMax" : 45760, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "69ce5e3b9bc74574cb6779d0", "title" : "Product Technical Support (AI Engineer) Junior Associate Consultant (Intern)", "company" : "Mercedes-Benz USA", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Product Technical Support (AI Engineer) Junior Associate Consultant (Intern) in Jacksonville, United States, adjusted for internship employment type and automotive industry." }, "location" : "United States of America-Florida-Jacksonville", "locations" : [ "United States of America-Florida-Jacksonville", "13470 International Parkway, , Jacksonville" ], "timestamp" : "2026-06-15T22:46:35.125", "fingerprint" : "4f727d8ac33a8ef1e0fae5faff4ae7985fb7fccac73356cf63581bd181770fa4", "source" : "taleo", "language" : "en", "applyUrl" : "https://daimler.taleo.net/careersection/ex/jobdetail.ftl?job=890229", "externalId" : "890229", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Jacksonville", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "30.3262247,-81.6579179" } ], "locationText" : "Jacksonville, Florida, United States", "employmentType" : "INTERNSHIP", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "remoteFriendly" : false, "rawDescription" : "About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Department Overview Engineering Services supports the Pre-Sales and After-Sales business components of MBUSA and various quality organizations within Mercedes-Benz AG. The Engineering Services team is dedicated to providing exemplary customer service, with a high focus on technical support and quality. Our customers are varied from the Mercedes-Benz dealers, consumers, MBUSA, Mercedes-Benz AG, and external providers such as Independent Service Providers, Suppliers, and Governmental Agencies (NHTSA, EPA, CARB, DOJ). Mercedes-Benz USA Product Technical Support Junior Associate Consultant (JAC) Overview and Responsibilities The JAC will be embedded within the Product Technical Support (PTS) team and interface with the engineers. Here the JAC will assist with technical documentation, training, and issue mitigation for the products and services MBUSA provides its dealers and customers. Primary responsibilities of the JAC: Assisting the MBUSA service engineers in identifying, tracking, and resolving issues in the Mercedes-Benz model lines sold and serviced in the US (NAFTA) market Participating in component level tear down and root cause analysis Interfacing with the other business units of MBUSA on PTS’s behalf in conjunction with the engineers in order to support our dealers and products Creation of AI Bots utilizing Copilot Required Qualifications: Students who are currently enrolled in a Bachelors or Master’s program or have graduated no more than 12 months prior to internship start date. Available from April 2026 to October 2026 Hybrid in-person schedule, up to 28 hours maximum per week Proof of Proficiency (Portfolio, Recommendation Letters, etc.) Preferred Skillset: Proof of Proficiency (Portfolio, Recommendation Letters, etc.) Working level aptitude with Microsoft Office suite (Word, Excel, Powerpoint) and Copilot Strong technical mindset, automotive based diagnostics experience preferred Experience in Python, Copilot, and Power Automate Experience in constructing and teaching bots within Copilot Database and data management skills, reporting, and interpretation Strong oral and written communication skills specifically with respect to technical writing EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law. Mercedes-Benz USA, LLC", "summaryDescription" : "Product Technical Support (AI Engineer) Junior Associate Consultant (Intern) at Mercedes-Benz USA", "createdAt" : "2026-06-14T19:47:04.697", "lastUpdated" : "2026-06-15T22:46:35.125", "ingestTimestamp" : "2026-06-14T19:47:04.697", "mongoId" : "69ce5e3b9bc74574cb6779d0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306afff292fd229cfceb61", "title" : "Technical Direction Intern", "company" : "DreamWorks Animation", "industry" : "Entertainment", "salary" : { "min" : 41600.0, "max" : 62400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level internship in Glendale, California, adjusted for the media industry and company size." }, "location" : "Glendale, CALIFORNIA, United States", "locations" : [ "Glendale", "CALIFORNIA", "United States" ], "timestamp" : "2026-06-16T10:36:36.794", "fingerprint" : "fa56e8ddfaaa421e1e0354343276d5972e05d54822d126d13e4025af91107dcb", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NBCUniversal3/744000132226500-technical-direction-intern-dreamworks-animation-fall-2026", "externalId" : "744000132226500", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Glendale", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "34.1469416,-118.2478471" } ], "locationText" : "Glendale, California, United States", "employmentType" : "INTERNSHIP", "experienceLevel" : "internship", "remoteFriendly" : false, "rawDescription" : "DreamWorks Animation is looking for more adventurous dreamers who shoot for the moon. We tell stories about the journeys our unconventional heroes take to make dreams come true. As a growth-minded studio, we pride ourselves on being one of the world’s leading producers of high-quality, award-winning, animated films and series, reaching consumers around the globe. We push to feel more, laugh more, and build immersive new worlds. DreamWorks creates a diverse array of original content in a variety of formats, delivering compelling stories with unique characters. We place tremendous value on the experiences our talent brings to the table from their own non-traditional paths to success. We believe in frequent communication and that transparency and trust yield the best work. We are a community of artists, technologists, innovators, and creators, who are passionate about animation and also happen to love eating lunch together. In the DreamWorks Internship Program, interns work in an engaging and exciting environment alongside creative leaders and artists who are committed to building an inclusive and collaborative culture. DreamWorks Animation seeks a Technical Direction Intern to assist in developing and supporting production tools for feature animation in a collaborative, creative environment. The Internship Program also showcases best-in-class opportunities by offering executive speaker series, professional/career development workshops, artistic classes, practice art tests, community outreach opportunities, movie screenings, and much more! If you are part of the fandom and believe teamwork makes the dream work, join us in #livingthedream and #doingyourdreamwork! Fall 2026 Feature Technical Direction Internship: * Applications close: June 29, 2026 at 11:59pm PT * Program Dates: September 28 - December 3, 2026 * Time Commitment: Part-Time (24 hours per week required) * Format: In Person (Tuesday - Thursday) Responsibilities: “What would you say you do here?” * Observe and assist Technical Directors with writing tools for the production pipeline * Craft and develop new software tools and applications to assist artists in large-scale feature animation productions * Test, debug, and extend existing tools and systems * Provide technical support to production artists * Support additional administrative and data-wrangling tasks as needed ## Qualifications Basic Qualifications: “What do I need to have in order to do this job?” * Programming experience * Strong organizational skills * Ability to work independently * Pursuing an Associate, Bachelor, or Graduate degree at a College/University (or equivalent), or a recent graduate (within six months) * Must be 18 years of age or older * Must be willing to work in Glendale, California * Ability to provide own relocation, housing and transportation * Must be authorized to work in the United States without visa sponsorship Desired Qualifications: “What can I offer?” * Major in Computer Science, Computer Engineering, Visualization, or Digital Media (or equivalent) * Experience in programming languages such as Python, C++, or JavaScript * Knowledge of computer graphics * Experience with project-tracking software such as Jira or equivalent * Understanding of digital content creation applications such as Maya, Houdini, and/or Nuke * Interest in Feature Animation * Solid grasp of revision control systems such as Git * Familiarity with User Experience (UX) concepts and/or User Interface (UI) design and development Hourly Rate: $17.87 Hybrid: This position has been designated as hybrid, which currently requires contributing from the office a minimum of three days per week. Beginning January 5, 2026, hybrid employees will be required to work from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.", "summaryDescription" : "Technical Direction Intern at DreamWorks Animation", "postedDate" : "2026-06-15T15:14:18.000", "createdAt" : "2026-06-16T00:06:51.691", "lastUpdated" : "2026-06-16T10:36:36.794", "ingestTimestamp" : "2026-06-16T00:06:51.691", "mongoId" : "6a306afff292fd229cfceb61", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 62400, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a304ff3f292fd229ceeb332", "title" : "Technical Direction Intern", "company" : "DreamWorks Animation", "industry" : "Entertainment", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level internship in Glendale, USA, adjusted for the media industry." }, "location" : "Glendale, CALIFORNIA, United States", "locations" : [ "Glendale", "CALIFORNIA", "United States" ], "timestamp" : "2026-06-16T06:22:28.751", "fingerprint" : "1aa150cc4d5d7dde0556b84209615c94836b4b989c960cf7bdba67b4f99d2cc3", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NBCUniversal3/744000132226500-technical-direction-intern-dreamworks-animation-fall-2026", "externalId" : "744000132226500", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Glendale", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "34.1469416,-118.2478471" } ], "locationText" : "Glendale, California, United States", "employmentType" : "INTERNSHIP", "experienceLevel" : "internship", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "DreamWorks Animation is looking for more adventurous dreamers who shoot for the moon. We tell stories about the journeys our unconventional heroes take to make dreams come true. As a growth-minded studio, we pride ourselves on being one of the world’s leading producers of high-quality, award-winning, animated films and series, reaching consumers around the globe. We push to feel more, laugh more, and build immersive new worlds. DreamWorks creates a diverse array of original content in a variety of formats, delivering compelling stories with unique characters. We place tremendous value on the experiences our talent brings to the table from their own non-traditional paths to success. We believe in frequent communication and that transparency and trust yield the best work. We are a community of artists, technologists, innovators, and creators, who are passionate about animation and also happen to love eating lunch together. In the DreamWorks Internship Program, interns work in an engaging and exciting environment alongside creative leaders and artists who are committed to building an inclusive and collaborative culture. DreamWorks Animation seeks a Technical Direction Intern to assist in developing and supporting production tools for feature animation in a collaborative, creative environment. The Internship Program also showcases best-in-class opportunities by offering executive speaker series, professional/career development workshops, artistic classes, practice art tests, community outreach opportunities, movie screenings, and much more! If you are part of the fandom and believe teamwork makes the dream work, join us in #livingthedream and #doingyourdreamwork! Fall 2026 Feature Technical Direction Internship: * Applications close: June 29, 2026 at 11:59pm PT * Program Dates: September 28 - December 3, 2026 * Time Commitment: Part-Time (24 hours per week required) * Format: In Person (Tuesday - Thursday) Responsibilities: “What would you say you do here?” * Observe and assist Technical Directors with writing tools for the production pipeline * Craft and develop new software tools and applications to assist artists in large-scale feature animation productions * Test, debug, and extend existing tools and systems * Provide technical support to production artists * Support additional administrative and data-wrangling tasks as needed ## Qualifications Basic Qualifications: “What do I need to have in order to do this job?” * Programming experience * Strong organizational skills * Ability to work independently * Pursuing an Associate, Bachelor, or Graduate degree at a College/University (or equivalent), or a recent graduate (within six months) * Must be 18 years of age or older * Must be willing to work in Glendale, California * Ability to provide own relocation, housing and transportation * Must be authorized to work in the United States without visa sponsorship Desired Qualifications: “What can I offer?” * Major in Computer Science, Computer Engineering, Visualization, or Digital Media (or equivalent) * Experience in programming languages such as Python, C++, or JavaScript * Knowledge of computer graphics * Experience with project-tracking software such as Jira or equivalent * Understanding of digital content creation applications such as Maya, Houdini, and/or Nuke * Interest in Feature Animation * Solid grasp of revision control systems such as Git * Familiarity with User Experience (UX) concepts and/or User Interface (UI) design and development Hourly Rate: $17.87 Hybrid: This position has been designated as hybrid, which currently requires contributing from the office a minimum of three days per week. Beginning January 5, 2026, hybrid employees will be required to work from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.", "summaryDescription" : "Technical Direction Intern at DreamWorks Animation", "postedDate" : "2026-06-15T15:14:18.000", "createdAt" : "2026-06-15T21:33:32.233", "lastUpdated" : "2026-06-16T06:22:28.751", "ingestTimestamp" : "2026-06-15T21:33:32.233", "mongoId" : "6a304ff3f292fd229ceeb332", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3091e0f292fd229c0c0554", "title" : "Sr. Operations Analyst – Automation", "company" : "Johnson Controls", "industry" : "Technology", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Operations Analyst in the Technology industry in Pune, India, adjusted for seniority and company size." }, "location" : "Pune-Maharashtra-India", "locations" : [ "Pune-Maharashtra-India" ], "certifications" : [ "UiPath certifications", "ITSM certifications", "ServiceNow certifications", "Microsoft Power Platform certifications", "Copilot certifications", "Microsoft Azure certifications", "AI certifications" ], "timestamp" : "2026-06-16T14:41:32.602", "fingerprint" : "bb5af4d06e95dc0886d9cdb6e6c2de57cabd765139a525541429c57a04ddfb69", "source" : "workday", "language" : "en", "applyUrl" : "https://jci.wd5.myworkdayjobs.com/JCI/job/Pune-Maharashtra-India/Operations-Analyst---Automation_WD30269662", "externalId" : "WD30269662", "industryFunction" : { }, "locationPoint" : "18.51957,73.85535", "structuredLocations" : [ { "city" : "Pune", "state" : "Maharashtra", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "18.5213738,73.8545071" } ], "locationText" : "Pune, Maharashtra, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Power Platform, UiPath, RPA, Microsoft Power Platform, Copilot, AI, OCR, Machine learning, ServiceNow, MS Azure DevOps", "professionalSkills" : [ "Business process optimization", "Technology enablement", "Code development", "IT service management", "Change management" ], "hardSkillsList" : [ "Object-oriented programming", "Low-code concepts", "Troubleshooting code", "Automation technologies" ], "softSkillsList" : [ "Leadership", "Problem-solving" ], "hardSkills" : [ { "name" : "Object-oriented programming", "level" : "intermediate" }, { "name" : "Low-code concepts", "level" : "intermediate" }, { "name" : "Troubleshooting code", "level" : "intermediate" }, { "name" : "Automation technologies", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Problem-solving" } ], "majorSkills" : "Automation, IT Operations, Process Improvement", "majorSkillsList" : [ "Automation", "IT Operations", "Process Improvement" ], "coreResponsibilities" : "Oversee operational processes, Monitor infrastructure, Monitor application components, Enhance incident management, Enhance problem management, Enhance change management, Enhance release management, Coordinate Major Incident Management, Send regular updates, Participate in MIM calls, Oversee automation support resolution, Manage business-critical applications, Manage application performance, Support program improvements, Implement solutions for incidents, Minimize downtime, Resolve incidents within SLAs, Work with problem management, Define incident procedures, Define problem management procedures, Manage third-party product issues, Coordinate third-party issue resolution, Conduct Post-Implementation Reviews, Build changes, Test changes, Implement changes, Meet service levels, Work with business, Work with IT, Ensure change requests fit needs, Keep change records, Manage authorized changes, Plan changes, Document changes, Review changes, Flag critical changes, Contribute subject matter expertise, Provide advisory services, Optimize business processes, Identify organizational capabilities, Assess organizational capabilities, Manage organizational capabilities, Measure organizational capabilities, Collaborate with specialists, Collaborate with partners, Implement technology solutions, Participate in project management, Execute projects, Report on projects, Sustain client relationships, Develop technical designs, Refine technical designs, Maintain automated solutions, Enhance automated solutions, Support business processes, Emphasize code development excellence, Ensure technical rigor, Ensure replicability, Utilize ServiceNow, Track IT service, Track change management, Leverage MS Azure DevOps, Organize workload, Advance automation proficiency, Assume leadership responsibilities, Communicate advisories, Streamline user request resolution, Streamline repetitive task resolution, Reduce incident frequency, Deploy automation technologies, Curate business solutions, Establish best practices, Document best practices, Design enhancements, Design automated processes, Resolve operational issues", "teamCollaboration" : "Cross-functional IT teams; Client technology specialists; External strategic partners; Automation Operations Team Lead; Colleagues", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "IT services; IT infrastructure; Object-oriented programming; Low-code concepts; Automation technologies; AI; OCR; Machine learning; Power Platform; UiPath; RPA", "domainList" : [ "it-services", "it-infrastructure", "object-oriented-programming", "low-code-concepts", "automation-technologies", "ai", "ocr", "machine-learning", "power-platform", "uipath", "rpa" ], "domainSpecificKnowledge" : [ "IT services", "IT infrastructure", "Object-oriented programming", "Low-code concepts", "Automation technologies", "AI", "OCR", "Machine learning", "Power Platform", "UiPath", "RPA" ], "toolProficiency" : [ "UiPath", "Microsoft Power Platform", "ServiceNow", "MS Azure DevOps" ], "communicationSkills" : "Regular updates; Presenting to management; Communication of advisories", "documentationSkills" : "Documentation; Documenting best practices; Documenting enhancements; Documenting automated processes", "continuousLearning" : "Ongoing training; Certifications; Self-study; Develop knowledge; Develop skills", "innovationCreativity" : "Enhance practices; Advance strategies; Program improvements; Implement solutions; Enhance automated solutions; Automation initiatives; Design enhancements; Design automated processes", "problemSolvingSkills" : "Troubleshooting code; Problem-solving abilities; Resolve incidents; Problem management; Troubleshooting", "specialRequirements" : "On-call responsibilities", "outcomesObjectives" : "Achieve performance objectives; Minimize downtime; Resolve incidents within SLAs; Reduce frequency of recurring incidents", "qualificationsBasic" : "Advanced in automation tools, Advanced understanding of OOP, Advanced understanding of low-code, Advanced at troubleshooting code, Excellent problem-solving abilities, Fluent in business English", "qualificationsPreferred" : "Skilled in UiPath Agents, Skilled in UiPath Maestro, Skilled in Microsoft Copilot, Skilled in React, Familiar with Python, Familiar with .NET, Familiar with Windows server OS, Basic networking concepts, Network troubleshooting skills, Systems troubleshooting skills, Basic SQL server knowledge", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Sr. Operations Analyst – Automation** Senior Operations Analysts oversee critical operational processes and procedures to ensure IT services and infrastructure consistently achieve defined performance objectives. They monitor and manage all infrastructure and application components while continuously enhancing incident, problem, change, and release management practices. **Your responsibilities will include:** **Incident Management, Problem Management** * Coordinate Major Incident Management across IT teams, send regular updates, participate in MIM bridge calls, and oversee automation support resolution. * Manage key business-critical applications and their performance. * Support assigned activities to advance strategies and program improvements. * Implement solutions for recurring incidents to minimize downtime. * Resolve incidents within SLAs. * Work with problem management team on both proactive and reactive strategies. * Review and define incident and problem management procedures regularly. * Manage and coordinate resolution of in-scope third-party product issues. * Conduct Post-Implementation Reviews for continuous improvement. **Technical Change Management** * Use standard processes to build, test, and implement changes that meet service levels. * Work with business and IT to ensure change requests fit business needs. * Keep change records and manage authorized changes through planning, testing, implementation, documentation, and review. * Flag critical changes for Change Advisory Board assessment and scheduling. **Other key responsibilities:** * Contribute subject matter expertise to project teams during all phases of the technology enablement lifecycle, particularly in design and integration. * Provide advisory services to clients regarding business process optimization, including identification, assessment, management, and measurement of organizational capabilities. * Collaborate with client technology specialists and external strategic partners to implement advanced technology solutions. * Participate in project management, execution, and reporting activities while fostering and sustaining strong client relationships. * Develop and refine technical designs to maintain and enhance automated solutions supporting JCI business processes. * Emphasize excellence in code development to ensure technical rigor and replicability in automated solutions. * Utilize ServiceNow for IT service and change management tracking, and leverage MS Azure DevOps for workload organization. * Advance proficiency in automation technologies through certifications and ongoing self-study in AI, OCR, and machine learning domains. * Assume leadership responsibilities during system outages, ensuring timely communication of advisories to all stakeholders. * Streamline the resolution of routine user requests and repetitive tasks through automation initiatives. * Reduce the frequency of recurring incidents characterized by identical error reports. The team is expanding to incorporate professionals with advanced expertise in Power Platform and UiPath (RPA). Team members will collaborate to deploy automation technologies, including UiPath (with Agents) and Microsoft Power Platform (featuring Copilot). Senior Operations Analysts in this capacity will be responsible for curating key business solutions, establishing and documenting best practices for automation configuration, designing enhancements, automated processes and resolving operational issues encountered in daily activities. The Automation Operations team belongs to the global Automation Center of Excellence (CoE) within Johnson Controls' Corporate IT. As a member, you’ll report directly to the Automation Operations Team Lead and work closely with colleagues to advance the program’s ongoing improvements. This position is well-suited for senior engineers with IT, Networking, Programming, Automation or Cybernetics knowledge. **What we 're looking for?** **Required** * Advanced in automation tools such as UiPath and Microsoft Power Platform. * Advanced understanding of fundamental object-oriented programming and low-code concepts. * Advanced at troubleshooting code. * Excellent problem-solving abilities. * Highly motivated team player, capable of leading others and consistently focused on achieving results. * Effective communicator with experience in coordinating teams and presenting to senior management. * Fluent in business English. **Preferred** * Skilled in UiPath Agents, UiPath Maestro and Microsoft Copilot. * Skilled in React. * Familiar with Python, or .NET. * Familiar with Windows server OS. * Basic networking concepts. * Network and systems troubleshooting skills. * Basic SQL server knowledge. **Training** In this role, you will be encouraged to improve and develop your knowledge through ongoing training and certifications in areas such as UiPath, ITSM/ServiceNow, Microsoft Power Platform and Copilot, Microsoft Azure, and more. As our Automation journey evolves, successful candidates will have the opportunity to develop their skills in advanced AI and AI infrastructure. Salary starts from [To be adjusted] gross, depending on experience. This is the minimum advertised salary. Compensation will be based on your qualifications and fit for the role at Johnson Controls. **Our benefits** [To be adjusted] **Who we are?** At Johnson Controls, we are powered by your talent. We are the driving force behind our customers' mission. Together, we are building a world that is safe, comfortable, and sustainable. Our diverse global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent, and environments more comfortable and secure. We are committed to improving outcomes for our partners. **Tomorrow needs your talent. Tomorrow needs you. So, let 's talk today.**", "summaryDescription" : "Sr. Operations Analyst – Automation at Johnson Controls. Skills: Automation, IT Operations, Process Improvement. Oversee operational processes. Monitor infrastructure", "postedDate" : "2026-06-16T04:03:50.995", "createdAt" : "2026-06-16T04:03:50.954", "lastUpdated" : "2026-06-16T14:41:32.602", "ingestTimestamp" : "2026-06-16T04:03:50.954", "mongoId" : "6a3091e0f292fd229c0c0554", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://jci.wd5.myworkdayjobs.com/JCI/job/Pune-Maharashtra-India/Operations-Analyst---Automation_WD30269662", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Object-oriented programming", "Low-code concepts", "Troubleshooting code", "Automation technologies", "Leadership", "Problem-solving", "Automation", "IT Operations", "Process Improvement", "Business process optimization", "Technology enablement", "Code development", "IT service management", "Change management", "Project management", "IT services", "IT infrastructure", "AI", "OCR", "Machine learning", "Power Platform", "UiPath", "RPA", "UiPath certifications", "ITSM certifications", "ServiceNow certifications", "Microsoft Power Platform certifications", "Copilot certifications", "Microsoft Azure certifications", "AI certifications", "Microsoft Power Platform", "ServiceNow", "MS Azure DevOps" ], "skillCount" : 33, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d58d574d8ee00a0b874a3", "title" : "LNDS - 093 - Operations Automation Intern (Internal Services) AI‑Enabled Automation Project", "timestamp" : "2026-06-16T03:06:12.899", "fingerprint" : "29e9a2f6e32ea048d16c113f4d3e618816373c6b84c186d18270486e49b29f66", "source" : "personio", "language" : "en", "applyUrl" : "https://lnds.jobs.personio.de/job/2649216", "externalId" : "2649216", "industryFunction" : { }, "employmentType" : "INTERNSHIP", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Automate internal services, Enable AI-driven automation", "domainKnowledge" : "AI-enabled automation", "domainList" : [ "ai-enabled-automation" ], "domainSpecificKnowledge" : [ "AI-enabled automation" ], "summaryDescription" : "LNDS - 093 - Operations Automation Intern (Internal Services) AI‑Enabled Automation Project. Automate internal services. Enable AI-driven automation", "createdAt" : "2026-06-14T21:06:56.927", "lastUpdated" : "2026-06-16T03:06:12.899", "ingestTimestamp" : "2026-06-14T21:06:56.927", "mongoId" : "6a2d58d574d8ee00a0b874a3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "AI-enabled automation" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "hasLocation" : false, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2c960974d8ee00a098e74c", "title" : "AI Native Technical Operations Lead", "company" : "Di Rezze Family Office", "industry" : "SaaS", "salary" : { "min" : 85000.0, "max" : 130000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Lead AI Native Technical Operations role in Bulgaria, adjusted for the HealthTech industry and remote work." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T06:13:06.344", "fingerprint" : "6d7dc569fe98168951caab3392a6c19cc8294607e9429eb85f88f5380e4c613f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/dfo/jobs/4281908009", "externalId" : "4281908009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 7, "experienceLevel" : "Lead", "technicalSkills" : "AI, CI/CD, Docker, Cloud infrastructure, API integration, Claude Code, Cursor, Copilot", "professionalSkills" : [ "System design", "Technical documentation", "Audit trail processes" ], "hardSkillsList" : [ "Regression testing", "Edge case identification", "Bug documentation", "Infrastructure monitoring", "Third-party API integration" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Regression testing", "level" : "intermediate" }, { "name" : "Edge case identification", "level" : "intermediate" }, { "name" : "Bug documentation", "level" : "intermediate" }, { "name" : "Infrastructure monitoring", "level" : "intermediate" }, { "name" : "Third-party API integration", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "AI-native platform, Technical operations, DevOps, CI/CD", "majorSkillsList" : [ "AI-native platform", "Technical operations", "DevOps", "CI/CD" ], "coreResponsibilities" : "Own operational backbone, Build development environment setup, Build staging protocols, Build CI/CD pipelines, Build infrastructure monitoring systems, Build regression testing frameworks, Build QA frameworks, Build technical documentation, Build audit trail processes, Build product backlog infrastructure, Build sprint planning infrastructure, Build API integration prototypes, Prepare development environments, Run test suites, Stage context, Review code, Test code, Manage CI/CD pipelines, Manage staging deployments, Manage production deployments, Manage infrastructure monitoring, Handle coding tasks, Build tests, Fix bugs, Implement UI refinements, Create utility scripts, Research API integrations, Prototype API integrations, Maintain technical documentation, Support regulatory compliance", "teamCollaboration" : "Engineering leadership; Engineering teams", "projectManagementSkills" : [ "Sprint planning" ], "domainKnowledge" : "AI-native platform; HealthTech; Healthcare APIs; Payments APIs; Scheduling APIs; Regulated SaaS", "domainList" : [ "ai-native-platform", "healthtech", "healthcare-apis", "payments-apis", "scheduling-apis", "regulated-saas" ], "domainSpecificKnowledge" : [ "AI-native platform", "HealthTech", "Healthcare APIs", "Payments APIs", "Scheduling APIs", "Regulated SaaS" ], "toolProficiency" : [ "Claude Code", "Cursor", "Copilot" ], "communicationSkills" : "Technical documentation", "documentationSkills" : "Technical documentation; Audit trail processes", "innovationCreativity" : "Prototype development", "problemSolvingSkills" : "Root cause analysis; Troubleshooting", "qualificationsBasic" : "Building software with AI coding tools daily, 3–7 years engineering experience, QA and testing discipline, Comfort working across multiple languages, DevOps experience, Self-directed work style", "qualificationsPreferred" : "Experience in HealthTech, Experience in regulated SaaS, Familiarity with healthcare compliance documentation, Startup or early-stage experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "AI-Native Technical Operations Lead Indeed Field What to Enter Job Title AI-Native Technical Operations Lead Company SPHERE Location Manila, Philippines Job Type Full-time / Independent Contractor Schedule Monday to Friday, 9am to 6pm EST Work Setting Remote Start Date June 2026 Own the operational backbone of an AI-native platform. From the ground up. We are a fully capitalized HealthTech SaaS company building an AI-native platform from scratch — not a legacy system with AI bolted on. AI is core to our architecture, our development workflow, and our product. We are backed by a Miami-based family office with a long runway, zero burn-rate pressure, and an ambitious product roadmap. We are hiring our first technical operations hire — someone who owns the operational layer of our AI-assisted development workflow so our engineering leadership can stay focused on high-leverage product development. If you've ever been frustrated running in environments where AI tools are an afterthought, where you're blocked by process more than progress, or where your technical contributions disappear into a slow-moving bureaucracy — this is your chance to build something different. What makes this different: AI-native from Day 1 — the entire development workflow runs on AI-assisted tools (Claude Code, Cursor, Copilot) You are a foundational hire at a platform targeting a multi-billion-dollar market Fully capitalized by a family office — no fundraising pressure, no down-round risk Proven leadership — founders have built and exited multiple companies at scale Direct access — no layers, no committees; your work has immediate, visible impact What you'll build: Development environment setup and staging protocols CI/CD pipelines and infrastructure monitoring systems Regression testing and QA frameworks Technical documentation and audit trail processes Product backlog and sprint planning infrastructure API integration prototypes (healthcare APIs, payments, scheduling) What you'll do day-to-day: Prepare development environments, run test suites, and stage context ahead of engineering sessions Review and test all code produced during engineering sessions — regression testing, edge case identification, and bug documentation Manage CI/CD pipelines, staging and production deployments, and infrastructure monitoring Handle lower-complexity coding tasks independently using AI-assisted workflows (30–40% of role) Build out tests, fix non-critical bugs, implement UI refinements, and create utility scripts Research and prototype third-party API integrations (healthcare, payments, scheduling) Maintain technical documentation current with each sprint Support regulatory compliance requirements with documentation and audit trails Requirements: This is non-negotiable: you must already be building software with AI coding tools every day — Claude Code, Cursor, Copilot, or similar. If you can't show us something you built with AI tools in the last 60 days, this isn't the right role. 3–7 years of engineering experience across the full stack Strong QA and testing discipline — meticulous, not just functional Comfort working across multiple languages and frameworks DevOps experience (CI/CD, Docker, cloud infrastructure) Self-directed work style — you don't need daily standups to stay productive Strongly preferred: Experience in HealthTech or regulated SaaS environments Familiarity with healthcare compliance documentation requirements Startup or early-stage, not just fake experience — you build systems and follow them Excitement about early-stage building, not fear of ambiguity", "summaryDescription" : "AI Native Technical Operations Lead at Di Rezze Family Office. Skills: AI-native platform, Technical operations, DevOps, CI/CD. Own operational backbone. Build development environment setup", "postedDate" : "2026-06-14T18:38:59.391", "createdAt" : "2026-06-14T18:38:59.391", "lastUpdated" : "2026-06-16T06:13:06.344", "ingestTimestamp" : "2026-06-14T18:38:59.391", "mongoId" : "6a2c960974d8ee00a098e74c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Regression testing", "Edge case identification", "Bug documentation", "Infrastructure monitoring", "Third-party API integration", "Leadership", "AI-native platform", "Technical operations", "DevOps", "CI/CD", "System design", "Technical documentation", "Audit trail processes", "Sprint planning", "HealthTech", "Healthcare APIs", "Payments APIs", "Scheduling APIs", "Regulated SaaS", "Claude Code", "Cursor", "Copilot" ], "skillCount" : 22, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "HealthTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305f5ff292fd229cf7c12f", "title" : "QA - Lending Operations & Customer Service", "company" : "Vana", "industry" : "Customer & Support", "salary" : { "min" : 0.0, "max" : 0.0, "currency" : "GTQ", "frequency" : "per-month-salary" }, "location" : "Guatemala", "locations" : [ "Guatemala" ], "timestamp" : "2026-06-16T10:58:10.601", "fingerprint" : "01b0a57b42855a39331c2c70b06d4571eed5522239c126266971fa87bb0d624a", "source" : "lever", "language" : "es", "applyUrl" : "https://jobs.lever.co/vana/f4f4f9c0-1094-4c28-9bce-ba7bec5a0e9f/apply", "externalId" : "f4f4f9c0-1094-4c28-9bce-ba7bec5a0e9f", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Guatemala", "continent" : "sa", "workMode" : "onsite" } ], "locationText" : "Guatemala", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "technicalSkills" : "CRM, 3CX", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Quality evaluation", "Customer support metrics" ], "hardSkills" : [ { "name" : "Quality evaluation", "level" : "intermediate" }, { "name" : "Customer support metrics", "level" : "intermediate" } ], "majorSkills" : "Quality Assurance, Customer Service, Process Improvement", "majorSkillsList" : [ "Quality Assurance", "Customer Service", "Process Improvement" ], "coreResponsibilities" : "Monitor and validate customer service flows, Monitor and validate systems, Monitor and validate communication channels, Monitor and validate digital tools, Evaluate team support interactions, Monitor team support interactions, Improve quality of team support interactions, Ensure internal standards are met, Ensure regulatory standards are met, Ensure user satisfaction standards are met, Validate system integrations, Design quality evaluation templates, Update quality evaluation templates, Identify communication improvement opportunities, Identify response time improvement opportunities, Identify problem resolution improvement opportunities, Handle complex cases, Ensure first contact resolution, Collaborate between functions, Ensure customer query resolution, Use monitoring tools, Use evaluation tools", "teamCollaboration" : "Cross-functional collaboration", "domainKnowledge" : "Financial products; Banking products", "domainList" : [ "financial-products", "banking-products" ], "domainSpecificKnowledge" : [ "Financial products", "Banking products" ], "toolProficiency" : [ "Zendesk", "Salesforce", "CRM", "3CX" ], "documentationSkills" : "Quality evaluation templates", "continuousLearning" : "Growth opportunities", "innovationCreativity" : "Creative", "problemSolvingSkills" : "Problem resolution", "outcomesObjectives" : "Ensure optimal functioning of systems; Align with organizational objectives; Align with customer experience objectives", "qualificationsBasic" : "2 years as Quality Analyst for Call Centers, Knowledge of key customer support metrics (CSAT, SLA, NPS, AHT), Proficiency in Excel or Google Sheets (pivot tables, formulas, dashboards)", "qualificationsPreferred" : "Experience with quality control or call recording tools, Knowledge of financial/banking products, Student of 3rd year of Industrial Engineering, Business Administration, Finance or related career", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description Vana es una Fintech orgullosamente guatemalteca. Nuestro objetivo principal es utilizar tecnología para facilitar el acceso a productos financieros a la población poco bancarizada. Actualmente nos enfocamos en créditos cuyas principales características son la facilidad, rapidez y los montos que se ofrecen. Toda la solicitud se realiza desde nuestra App Android, no es necesario visitar una agencia o punto físico para obtener estos créditos. Función principal del puesto: monitorear y validar que los flujos de atención, sistemas, canales de comunicación (chat, correo, llamadas, entre otros) y herramientas digitales utilizadas por la empresa funcionen de forma óptima y alineada con los objetivos de la organización y la experiencia al cliente. ## Principales responsabilidades Supervisión y gestión de equipos. Es el responsable de evaluar, monitorear y mejorar la calidad de las interacciones del equipo de soporte con nuestros clientes (chats, correos, llamadas, entre otros.), garantizando que se cumplan los estándares internos, regulatorios y de satisfacción del usuario, establecidos por la empresa. Validar integraciones entre sistemas (Ejemplo app y plataformas de pagos, o entre canales de contacto y herramienta de atención). Diseñar y actualizar plantillas o matrices de evaluación de calidad. Identificar oportunidades de mejora en la comunicación, tiempos de respuesta y resolución de problemas. Manejar casos complejos y asegurar la resolución en el primer contacto; practicar la colaboración entre funciones cuando sea necesario. Asegurar la resolución de las consultas de los clientes. Uso de herramientas de monitoreo y evaluación. ## Requisitos Estudiante de 3er año de la carrera de Ing. Industrial, Administración de Empresas, Finanzas o carrera afín. Experiencia de 2 años como Analista de Calidad para Call Centers. Conocimiento de métricas clave de soporte al cliente (CSAT, SLA, NPS, AHT, etc.). Familiaridad con herramientas de CRM y plataformas de monitoreo (Zendesk, Salesforce, entre otras). Deseable experiencia con herramientas de control de calidad o grabación de llamadas. Conocimiento de productos financieros / bancarios (deseables) Hojas de Dominio de Excel o Google (tablas dinámicas, fórmulas, tableros). Conocimiento de herramientas como Zendesk, CRM, 3CX, entre otras. ## Additional Information Ofrecemos: * Bolsón de beneficios adicionales a los de ley. * Parqueo colaborativo. * Seguro de vida y gastos médicos. * Trabajar en una Fintech 100% guatemalteca que está en crecimiento * Ambiente agradable de trabajo. * Oportunidades de crecimiento. ¿Por qué unirte al equipo de Vana? Trabajamos con pasión. Rendimos con excelencia. Somos transparentes. Somos creativos y curiosos. Nos adueñamos de nuestro trabajo para ser eficientes.", "summaryDescription" : "QA - Lending Operations & Customer Service at Vana. Skills: Quality Assurance, Customer Service, Process Improvement. Monitor and validate customer service flows. Monitor and validate systems", "postedDate" : "2026-06-15T17:18:07.880", "createdAt" : "2026-06-15T17:18:07.880", "lastUpdated" : "2026-06-16T10:58:10.601", "ingestTimestamp" : "2026-06-16T03:23:02.591", "mongoId" : "6a305f5ff292fd229cf7c12f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "Quality evaluation", "Customer support metrics", "Quality Assurance", "Customer Service", "Process Improvement", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Financial products", "Banking products", "Zendesk", "Salesforce", "CRM", "3CX" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca05374d8ee00a09a1e42", "title" : "(Intern) Data Automation", "company" : "Tacto", "industry" : "Student & Graduate Internships", "salary" : { "min" : 18000.0, "max" : 24000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for entry-level internships in the technology industry in Munich, Germany, adjusted for the specific company and role." }, "location" : "Munich", "locations" : [ "Munich" ], "timestamp" : "2026-06-16T04:40:04.611", "fingerprint" : "64559baef808cc83d63382ba91da69780cb305adfbce6dc5e9498750581c86f2", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/tacto/6b175aec-f934-4e19-9c0a-3bbc6c3b4825/application", "externalId" : "6b175aec-f934-4e19-9c0a-3bbc6c3b4825", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Munich", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.1371079,11.5753822" } ], "locationText" : "Munich, Germany", "employmentType" : "INTERNSHIP", "remoteFriendly" : false, "rawDescription" : "YOUR IMPACT As part of Solution Engineering at Tacto, you'll bridge our powerful platform with measurable customer value through data expertise. Working directly with customers and leads, you'll understand their unique supply chain challenges and implement tailored technical solutions. By integrating customer procurement data and configuring the platform to match their processes, you'll drive adoption and showcase immediate ROI (even during the deal building process). This technical role combines data engineering with customer interaction – you'll not only build robust data pipelines but also guide customers through implementation, helping transform our technology into business impact for Europe's industrial backbone. Your work will directly influence deal conversions, customer value, product evolution, and our company's growth trajectory. YOUR TASKS (TRACK SPECIFIC) Solution Engineering Track - Data Integration & Pipeline Development: Design and implement stable, scalable pipelines that transform customer procurement data into actionable insights within Tacto's platform. - Technical Onboarding Leadership: Drive the technical implementation process from kickoff to completion, working with customer IT teams to ensure smooth integration and rapid time-to-value. - Solution Configuration: Customize the Tacto platform to match each customer's unique requirements, applying best practices in procurement and supplier management. - Continuous Improvement: Develop reusable components and standardized approaches that increase onboarding efficiency while maintaining quality and customer satisfaction. Value Engineering Track - Value Case Development & Quantification: Analyze customer ERP and procurement data to identify and quantify concrete savings and risk-reduction potential for our leads during deal building. . - Value Storytelling & Stakeholder Presentation: Translate findings into compelling negotiation dossiers, savings cases and presentations that make Tacto's ROI tangible for procurement and executive stakeholders – and support Sales in turning value into deal momentum. - Vibe Code @TactoContinuous Improvement: Develop reusable analytical frameworks and AI-native workflows that scale Proof of ValuePoV delivery and extend our demo app with compelling new value cases in alignment with our product team. General (both tracks) - Cross-Functional Collaboration: Work closely with Customer Success, Product, and Engineering to deliver integrated solutions and feed customer insights back into our product roadmap. - Become AI Native: Proactively identify opportunities to leverage AI to accelerate your work, experiment with new approaches, and share successful workflows – contributing to Tacto's culture of high-velocity execution and innovation. YOUR PROFILE Now you may wonder what experiences and skills you need for this role. We believe that problem-solving, creativity, and drive are more important than tools that can be picked up. However, the following references will give a guideline of what experiences we think might be helpful.link - You have strong business acumen - You enjoy getting to know customers and / or leads, understanding their needs and achieving results together with an interdisciplinary team - You have experience in programming with SQL - You are familiar with importing, cleansing, validating, transforming and exploring data - You have worked with BI tools such as PowerBI or Tableau - You have strong communication skills in both German and English OUR BACKGROUND Tacto is building the intelligence layer that connects AI to the physical world of manufacturing, starting with procurement. AI is transforming every industry, but it stops at the factory gate. The knowledge that holds manufacturing together - part costs, suppliers, materials - is scattered across systems and people. Over 50% of a product's cost originates from suppliers, making procurement the single largest cost lever in manufacturing and the missing connection between the digital and the physical world. Yet it still runs on Excel and legacy systems. We're changing that with our Procurement Intelligence Platform, trusted by hundreds of companies running billions of Euros of material. Based in Munich, we are 100+ passionate builders who are in-office, with high expectations, fast growth, and a lot of fun. We are supported by >€50m from Sequoia, Index, and Europe's leading tech entrepreneurs and industry veterans. WHY IT MATTERS Manufacturing forms Europe's economic backbone, driving a fourth of Europe's GDP and providing over 30% of jobs. These hidden champions and global market leaders manufacture the physical world around us, from the machines that build our cities to the medical devices that save lives. But the world is changing. The US dominates the digital world of bits. China is scaling the world of atoms, manufacturing at unprecedented speed and scale. Geopolitics are more uncertain than ever. Europe's strength lies in its deep industrial knowledge through generations of engineering. Manufacturing worldwide runs on European machines and software. But that heritage is only an advantage if we leverage it in the age of AI. Tacto builds the AI that connects Atoms and Bits, empowering our Industrial Base to Stay Stronger and building a lighthouse for European tech. WHAT WE OFFER The people at Tacto are passionate about building the organization, growing themselves, and our product while having fun and being real. We have high expectations, great talent density, and a culture where your ambition, performance, and agency are what count - not where you come from or how big your ego is. You'll grow at the forefront of AI, have real ownership and impact, and be surrounded by the best people in their field who challenge you and make you better every day. That is demanding and rewarding, but that's where we thrive. Besides that you have: - Money: Competitive salary & equity in the company with real upside, so you are invested in our success - Workplace: A vibrant in-office culture (> 4 days/week) in a beautiful office in central Munich - Development: A development budget and regular exposure to exceptional people, e.g., Lunch & Learns, peer mentoring, external speakers - Freetime: 26 + 4 vacation days per year (4 fixed “company rest days”) as well as regular off-sites and team events - Health: Wellpass membership, of course, a fruit basket (!), and access to Jobrad, for your health - Family & Social Security: Voluntary pension contribution, voluntary KITA subsidy for your children Tacto is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability, or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.", "summaryDescription" : "(Intern) Data Automation at Tacto", "createdAt" : "2026-06-14T20:12:22.841", "lastUpdated" : "2026-06-16T04:40:04.611", "ingestTimestamp" : "2026-06-14T20:12:22.841", "mongoId" : "6a2ca05374d8ee00a09a1e42", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307a4cf292fd229c03a51c", "title" : "Technical Support Engineer", "company" : "Mitratech", "industry" : "SaaS", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Technical Support Engineer in Australia, adjusted for the SaaS industry and remote work." }, "location" : "Australia", "locations" : [ "Australia" ], "timestamp" : "2026-06-16T09:09:26.402", "fingerprint" : "24c873f1ffeb314b9f6e55f4740078e80486aa3469821ec1231e14699c353628", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/mitratech/jobs/7999767", "externalId" : "7999767", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Australia", "continent" : "oc", "workMode" : "remote" } ], "locationText" : "Australia", "experienceMinYears" : 1, "experienceMaxYears" : 1, "coreResponsibilities" : "Serve as first point of contact, Provide solutions via phone, chat, email, portal, Research support issues, Troubleshoot support issues, Resolve support issues, Identify workarounds, Communicate workarounds to customers, Provide solutions via self-service portal, Maintain detailed call records, Maintain email records, Prioritize issues based on SLAs, Resolve issues based on SLAs, Prioritize issues based on severities, Resolve issues based on severities, Meet customer satisfaction goals monthly", "teamCollaboration" : "Work with client contacts; Work with colleagues; Work with remote team", "problemSolvingSkills" : "Problem-solving; Troubleshoot issues; Resolve issues", "specialRequirements" : "After-hour on-call support coverage rotation may be required", "outcomesObjectives" : "Meet customer satisfaction goals monthly", "qualificationsBasic" : "6 months - 1 year customer service experience, Experience with Windows Operating Systems, Experience with Microsoft Office applications", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "The Mitratech Support team goal is to be passionate about customer success, by providing world class application support through problem-solving, communication and with continuous improvement. We are looking for highly qualified candidates with an interest in enterprise software applications to join our team of skilled support staff. Mitratech’s support organization is a global team with offices in Austin, TX, London and Melbourne. The Application Support role is responsible for providing functional support, with responsibilities that include working with our clients to troubleshoot, document, and resolve issues from the user interface. Candidates will be expected to work both collaboratively with client contacts and colleagues and must have the ability to be self-directed in order to obtain and clearly communicate resolution of the client’s inquiry. The key focus of this role will be to support our clients in the day-to-day operation of Mitratech’s SaaS products, which includes responding/resolving inquiries via tickets, chats, and phone calls to support. Duties & Responsibilities Serve as the first point of contact via phone, chat, email, and web-based support portal to provide solutions Research, troubleshoot, and resolve support issues within response and resolution goals. As needed, identify workarounds and communicate to customers Provide solutions where issues are identified via self-service portal Maintain detailed call and email records for all customer interactions Prioritize and resolve issues based on service level agreements and severities Responsible for meeting customer satisfaction goals monthly After-hour on-call support coverage rotation may be required Any other tasks and duties that might reasonably be required of you Qualifications 6 months - 1 year experience working in a customer service environment You can be committed to help our customers achieve their goals You are strongly self-motivated, have a great curiosity to learn about new things and dive deep to understand what makes things tick You exercise your best judgement and take the action without needing to be told so You are able to manage your own time commitments and work with a remote team to achieve shared goals You are able to mentor, inform, and educate customers as well as members of our own team, above or below you, by distilling the complex and simplifying You can disagree, share your point of view, yet work together with your team if they want to try something different Customer-centric attitude with the ability to make sound decisions based on customer needs and product knowledge Attention to detail with the ability to multi-task and strong organizational skills Experience with Windows Operating Systems and Microsoft Office applications", "summaryDescription" : "Technical Support Engineer at Mitratech. Serve as first point of contact. Provide solutions via phone, chat, email, portal", "postedDate" : "2026-06-16T01:18:59.393", "createdAt" : "2026-06-16T01:18:59.393", "lastUpdated" : "2026-06-16T09:09:26.402", "ingestTimestamp" : "2026-06-16T01:18:59.393", "mongoId" : "6a307a4cf292fd229c03a51c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3055fdf292fd229cf23d10", "title" : "Technical Support Engineer", "company" : "CodeRabbit", "industry" : "Customer Success", "salary" : { "min" : 750000.0, "max" : 1200000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Technical Support Engineer in Bengaluru, India, adjusted for the technology industry and full-time employment." }, "location" : "Australia, Bengaluru", "locations" : [ "Australia, Bengaluru" ], "timestamp" : "2026-06-16T13:39:09.578", "fingerprint" : "d2a2c141f571d263de0e3578ff8f770653efdbfc363af4228e3d9c46227fdafd", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/coderabbit/44e03145-8e77-47be-9423-aec5858902de/application", "externalId" : "44e03145-8e77-47be-9423-aec5858902de", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" }, { "country" : "Australia", "continent" : "oc", "workMode" : "onsite" } ], "locationText" : "Bengaluru, Karnataka, India; Australia", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Manage customer relationships, Drive customer retention, Ensure customer satisfaction, Facilitate customer value realization", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT CODERABBIT CodeRabbit is an innovative research and development company focused on building extraordinarily productive human-machine collaboration systems. Our primary goal is to create the next generation of Gen AI-driven code reviewers: a symbiotic partnership between humans and advanced algorithms that significantly outperforms individual engineers. We combine language models with human ingenuity to push the boundaries of software development efficiency and quality. Role Overview At CodeRabbit, we're seeking exceptional problem-solvers who thrive on untangling complex technical challenges and have a passion for helping customers to get the most from our AI-powered code review tool. As a Product Advocate, you'll be the bridge between cutting-edge AI technology and the developers who rely on it, providing expert guidance through support channels and real-time communication platforms, advocating for the product! You'll tackle the kinds of questions that don't have obvious answers - from intricate edge cases in our AI's code reviews to helping teams optimize their review workflows. We're looking for someone who can not only resolve these challenges but also help establish the gold standard for what a master product advocacy looks like in the emerging field of AI-assisted development. Your insights from the front lines will be invaluable in shaping our product's evolution. By gathering real-world feedback and patterns from developer interactions, you'll help us refine product, streamline the code review experience. Key Responsibilities 1. Work directly with our customers to troubleshoot, debug, reproduce and resolve complex technical issues. 2. Educate customers on the best product usage, ensuring they maximize the value out of it. 3. Setup Zoom calls with customers to resolve issues, improve their experience, and enhance product adoption. 4. Support the sales team in customer conversion and retention efforts. 5. Work with our developers to identify defects and opportunities for product improvement. 6. Improve the serviceability of the product by testing new features and developing tools to scale our deployments and auto-support infrastructure. 7. Provide an analysis of our existing customer base to avoid and minimize risks in the install base. 8. Define and inspire changes to our product with our development engineering team based on feedback from customers and partner implementations. 9. Develop and contribute to internal and external knowledge bases and drive continuous improvement in everything we do. 10. Provide support on weekdays and off-hours on an as-needed and scheduled rotational basis. 11. Be a champion for our customers. Go above and beyond to ensure customers are getting the most out of their investment in CodeRabbit. Qualifications 1. Bachelor's degree in Computer Science or related field. 2. At least 2 years in a technical support, software engineering, or customer-facing technical role. 3. Excellent written and verbal communication skills; you are able to work with a wide variety of geographically distributed customers and solve their problems. 4. Customer Obsession – you are passionate about delivering a high-quality customer experience and helping convert customers from trial users to paid users. You judge our own success by the success of the team and the happiness of our customers. 5. Strong understanding of software development principles, version control systems (particularly Git), and other developer tools. 6. Proficiency in at least one programming language. 7. Experience with code review processes and tools. 8. Excellent problem-solving skills with the ability to debug complex technical issues. 9. Ability to work independently and collaboratively in a fast-paced environment. 10. Experience with ticketing systems and CRM tools is a plus. 11. Ability to manage multiple priorities and adapt to changing requirements. Our Values - \uD83E\uDD1D Collaborative Humans: Prioritizing collective intelligence - \uD83D\uDE80 Fearless Innovators: Turning obstacles into growth opportunities - \uD83D\uDCAA Persistent, Passionate Developers: Thriving on complex, long-term challenges - \uD83C\uDFAF Impact-Driven Creators: Crafting intuitive tools for developers - \uD83E\uDDE0 Rapid Learners and Un-learners: Adapting quickly in our fast-paced technological world What We Offer 1. Work on cutting-edge technology with real-world impact 2. Collaborative and innovative environment 3. Competitive salary, equity, and benefits 4. Professional development opportunities To apply, submit your resume. CodeRabbit is an equal opportunity employer, committed to diversity and inclusion.", "summaryDescription" : "Technical Support Engineer at CodeRabbit. Manage customer relationships. Drive customer retention", "createdAt" : "2026-06-16T00:25:39.649", "lastUpdated" : "2026-06-16T13:39:09.578", "ingestTimestamp" : "2026-06-16T00:25:39.649", "mongoId" : "6a3055fdf292fd229cf23d10", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cd70174d8ee00a0a3ff56", "title" : "AI Operations & Automation Engineer (Contractor)", "company" : "Fresno Summit Advisors", "industry" : "Fresno Summit Advisors (Internal Roles)", "salary" : { "min" : 4500000.0, "max" : 7500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority AI Operations & Automation Engineer in the Technology industry, adjusted for a remote role in India." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T04:58:30.556", "fingerprint" : "581e4bffab4dcd43b3a20d85b8f16387e0a2f8a494e284f34b5879e0444e4a76", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/fresnosummit/47e766f4-6aef-4b95-8596-6c3cf65511d8/application", "externalId" : "47e766f4-6aef-4b95-8596-6c3cf65511d8", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "technicalSkills" : "AI, APIs, Python", "professionalSkills" : [ "Workflow automation", "Process optimization", "Systems thinking", "Operational problem-solving", "Data enrichment", "Resource planning" ], "hardSkillsList" : [ "Workflow automation", "Data enrichment", "Process optimization" ], "hardSkills" : [ { "name" : "Workflow automation", "level" : "intermediate" }, { "name" : "Data enrichment", "level" : "intermediate" }, { "name" : "Process optimization", "level" : "intermediate" } ], "majorSkills" : "AI workflows, Workflow automation, Operational systems", "majorSkillsList" : [ "AI workflows", "Workflow automation", "Operational systems" ], "coreResponsibilities" : "Build lightweight AI-enabled recruiting workflows, Build sourcing infrastructure, Build operational automations, Build internal recruiting systems, Design internal recruiting workflows, Implement internal recruiting workflows, Improve operational efficiency, Build AI-powered candidate summary workflows, Build candidate intelligence databases, Build sourcing automation workflows, Build outreach personalization systems, Build recruiting workflow automations, Build Slack operational alerts, Build search setup templates, Build recruiting operations dashboards, Build data enrichment workflows, Build AI-assisted recruiting workflows, Build workflow integrations, Generate candidate summaries, Enrich candidate data, Classify candidate data, Build sourcing tables, Build candidate pipelines, Trigger operational alerts, Generate outreach drafts, Build lightweight AI workflows, Create automations, Improve recruiting operations, Improve workflow efficiency", "teamCollaboration" : "Work directly with Founder", "domainKnowledge" : "Recruiting operations; Healthcare AI; Emerging technology sectors; Startup environments", "domainList" : [ "recruiting-operations", "healthcare-ai", "emerging-technology-sectors", "startup-environments" ], "domainSpecificKnowledge" : [ "Recruiting operations", "Healthcare AI", "Emerging technology sectors", "Startup environments" ], "toolProficiency" : [ "Clay", "Airtable", "Notion", "Zapier", "Make", "N8n", "OpenAI", "Claude", "ChatGPT", "Ashby ATS", "Slack", "Google Workspace", "LinkedIn Recruiter", "Apollo" ], "communicationSkills" : "English written communication", "documentationSkills" : "Organization and documentation skills", "problemSolvingSkills" : "Operational problem-solving", "outcomesObjectives" : "Reduce repetitive recruiting work; Improve sourcing speed; Improve candidate intelligence; Centralize recruiting workflows; Improve operational visibility; Support more clients with lean headcount; Build scalable internal systems", "qualificationsBasic" : "Operational and systems thinking, Basic understanding of APIs, Organization and documentation skills, English written communication, Comfortable working independently, Startup mindset, Willingness to experiment", "qualificationsPreferred" : "Experience using Clay, Experience using Airtable, Experience using Notion, Experience using Zapier, Experience using Make, Experience using n8n, Familiarity with AI tools, Familiarity with AI APIs, Comfortable learning new systems quickly, Python familiarity, Recruiting or sourcing workflow exposure, Data enrichment experience, CRM or ATS experience, Spreadsheet/data operations experience, Slack workflow experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT FRESNO SUMMIT ADVISORS Fresno Summit Advisors is a recruiting and talent operations partner supporting startups and SMBs across healthcare, healthcare AI, fintech, and emerging technology sectors. We help companies build stronger hiring systems, improve recruiting operations, and execute high-quality searches across leadership, technical, operational, and healthcare-focused roles. As Fresno Summit continues to grow, we are investing heavily in AI-enabled recruiting infrastructure and operational systems to improve sourcing speed, recruiting quality, workflow automation, and overall scalability. We are looking for a highly operational, technically curious contractor to help build and maintain these systems. ABOUT THE ROLE This is not a traditional software engineering role. We are looking for a highly resourceful AI Operations & Automation Contractor who can help us build lightweight AI-enabled recruiting workflows, sourcing infrastructure, operational automations, and internal recruiting systems. This role sits at the intersection of: - recruiting operations - workflow automation - AI tooling - sourcing infrastructure - operational systems - data enrichment - process optimization You will work directly with the Founder of Fresno Summit Advisors to help design and implement internal recruiting workflows that improve operational efficiency and allow the company to scale with a lean team. This is an ideal role for someone who: - enjoys building systems - is highly curious about AI workflows - likes operational problem-solving - enjoys automating repetitive work - is comfortable learning quickly - thrives in startup environments - is excited about practical AI applications WHAT YOU’LL WORK ON You will help build and maintain internal systems such as: - AI-powered candidate summary workflows - Candidate intelligence databases - Sourcing automation workflows - Outreach personalization systems - Recruiting workflow automations - Slack operational alerts - Search setup templates - Recruiting operations dashboards - Data enrichment workflows - AI-assisted recruiting workflows - Workflow integrations between recruiting systems EXAMPLE PROJECTS Examples of workflows you may help build: - Generate recruiter-ready candidate summaries from LinkedIn profiles - Automatically enrich and classify candidate data - Build sourcing tables and candidate pipelines in Clay - Trigger operational alerts when recruiting workflows stall - Generate personalized outreach drafts for recruiters - Build lightweight AI workflows using OpenAI APIs - Create automations using n8n, Zapier, or similar tools - Improve recruiting operations and workflow efficiency WHAT WE’RE LOOKING FOR PREFERRED QUALIFICATIONS - Experience using Clay, Airtable, Notion, Zapier, Make, n8n, or similar workflow tools - Familiarity with AI tools and APIs such as OpenAI, Claude, ChatGPT, or similar - Comfortable learning new systems quickly - Strong operational and systems thinking - Basic understanding of APIs, automations, and integrations - Strong organization and documentation skills - Strong English written communication - Comfortable working independently - Startup mindset and willingness to experiment - Curious and highly resourceful NICE TO HAVE - Python familiarity - Recruiting or sourcing workflow exposure - Data enrichment experience - CRM or ATS experience - Spreadsheet/data operations experience - Slack workflow experience WHAT SUCCESS LOOKS LIKE Success in this role means helping Fresno Summit: - reduce repetitive recruiting work - improve sourcing speed - improve candidate intelligence - centralize recruiting workflows - improve operational visibility - support more clients with lean headcount - build scalable internal systems WORKING MODEL - Part-time contractor role - Fully remote TOOLS WE USE - Ashby ATS - Clay - OpenAI / ChatGPT - Slack - n8n - Google Workspace - LinkedIn Recruiter - Apollo and enrichment tools IDEAL CANDIDATE This role is ideal for someone who: - enjoys building workflows and systems - likes solving operational problems - experiments with AI tools regularly - thrives in ambiguity - is excited about AI-enabled operations - enjoys startup environments - wants to build practical systems that create real business leverage", "summaryDescription" : "AI Operations & Automation Engineer (Contractor) at Fresno Summit Advisors. Skills: AI workflows, Workflow automation, Operational systems. Build lightweight AI-enabled recruiting workflows. Build sourcing infrastructure", "createdAt" : "2026-06-14T05:50:47.458", "lastUpdated" : "2026-06-15T04:58:30.556", "ingestTimestamp" : "2026-06-14T05:50:47.458", "mongoId" : "6a2cd70174d8ee00a0a3ff56", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Workflow automation", "Data enrichment", "Process optimization", "AI workflows", "Operational systems", "Systems thinking", "Operational problem-solving", "Resource planning", "Recruiting operations", "Healthcare AI", "Emerging technology sectors", "Startup environments", "Clay", "Airtable", "Notion", "Zapier", "Make", "N8n", "OpenAI", "Claude", "ChatGPT", "Ashby ATS", "Slack", "Google Workspace", "LinkedIn Recruiter", "Apollo" ], "skillCount" : 26, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30666bf292fd229cfb12d2", "title" : "Technical Support Engineer", "company" : "Legion", "industry" : "Technology", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Technical Support Engineer in the US Technology industry, adjusted for remote work." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T10:09:49.265", "fingerprint" : "51040eea47b8d1da9d2a8502774b900c3b6cf83aa86d8bf4da2692dbca3d041d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/legion/jobs/7772246003", "externalId" : "7772246003", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "coreResponsibilities" : "Provide enterprise-grade assistance, Diagnose and troubleshoot software issues, Assist customer administrators", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Technical Support Engineer Remote, United States JOB OVERVIEW As a Technical Support Engineer, you will provide enterprise-grade assistance to Legion customers. You will diagnose and troubleshoot software issues and assist customer administrators and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references. Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information. Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history. Other information such as any information you voluntarily choose to provide in connection with your job application. How We Use Personal Information We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions. With Whom We Share Personal Information We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable): Internally: to other Legion personnel involved in the recruiting and hiring process. Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable. Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency. Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party. Business Transaction Purposes: in connection with the sale, purchase, or merger. How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.", "summaryDescription" : "Technical Support Engineer at Legion. Provide enterprise-grade assistance. Diagnose and troubleshoot software issues", "postedDate" : "2026-06-15T23:29:08.098", "createdAt" : "2026-06-15T23:29:08.098", "lastUpdated" : "2026-06-16T10:09:49.265", "ingestTimestamp" : "2026-06-15T23:29:08.098", "mongoId" : "6a30666bf292fd229cfb12d2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c901e74d8ee00a097f5b6", "title" : "Service Delivery Support Engineer Intern", "company" : "RF-SMART", "industry" : "Technology", "salary" : { "min" : 20.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Jacksonville, Florida, United States", "locations" : [ "Jacksonville", "Florida", "United States" ], "timestamp" : "2026-06-15T04:53:45.931", "fingerprint" : "e7c4ebbbf3587a31433e1a07ed0434b317de93c83e7c5b4f512a2c4bd2434221", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/rfsmart/jobs/5235893008", "externalId" : "5235893008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Jacksonville", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.3262247,-81.6579179" } ], "locationText" : "Jacksonville, Florida, United States", "employmentType" : "INTERNSHIP", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "Endpoint management, Asset management, Identity and access, Productivity and collaboration, Conference room AV", "professionalSkills" : [ "Technical support", "User inquiries", "Problem resolution" ], "hardSkillsList" : [ "IT systems support", "Ticket triage", "Knowledge base maintenance", "User account lifecycle", "Password resets", "Equipment provisioning", "Onboarding", "Offboarding" ], "hardSkills" : [ { "name" : "IT systems support", "level" : "intermediate" }, { "name" : "Ticket triage", "level" : "intermediate" }, { "name" : "Knowledge base maintenance", "level" : "intermediate" }, { "name" : "User account lifecycle", "level" : "intermediate" }, { "name" : "Password resets", "level" : "intermediate" }, { "name" : "Equipment provisioning", "level" : "intermediate" }, { "name" : "Onboarding", "level" : "intermediate" }, { "name" : "Offboarding", "level" : "intermediate" } ], "majorSkills" : "Technical support, IT systems", "majorSkillsList" : [ "Technical support", "IT systems" ], "coreResponsibilities" : "Provide technical support, Diagnose hardware issues, Resolve software issues, Resolve network issues, Respond to user inquiries, Address IT problems, Triage tickets, Resolve tickets, Maintain knowledge base, Execute onboarding workflows, Execute offboarding workflows, Execute equipment provisioning, Perform identity management, Perform access management, Provision end-user support, Deploy end-user support, Setup conference rooms, Escalate complex issues, Build diagnostic skills, Perform technical work", "teamCollaboration" : "Senior team members", "toolProficiency" : [ "ITSM platform" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Knowledge base documentation", "continuousLearning" : "Building hands-on fluency", "problemSolvingSkills" : "Diagnose issues; Resolve issues; Troubleshoot problems", "qualificationsBasic" : "Written communication skills, Verbal communication skills, Customer service acumen, End user-focused approach", "qualificationsPreferred" : "Excitement for technology, Passion for technology", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Service Delivery Support Engineer Intern - Fall 2026 US East Office (Jacksonville, FL) We exist to transform our customers and change lives Who We’re Looking For The Corporate IT Service Delivery Support Engineer Intern is responsible for providing technical assistance and support to internal employees at RF-SMART. This role involves diagnosing and resolving hardware, software, and network issues, responding to user inquiries, and ensuring IT-related problems are addressed in a timely and efficient manner. Details of the Program: Duration: 8/17/2026 - 12/11/2026 Hours: 20-25 hours/week Pay: $20 per hour What You Bring: Strong written and verbal communication skills Strong customer service acumen An excitement/passion for technology An end user-focused approach What You'll Do: Provide first-line technical support to employees across corporate IT systems, including endpoint management, asset management, identity and access, productivity and collaboration, and conference room AV Triage and resolve tickets through the ITSM platform Maintain knowledge base documentation Execute onboarding, offboarding, and equipment provisioning workflows Perform identity and access management tasks including user account lifecycle and password resets Provision and deploy end-user equipment; support conference room setup Escalate complex issues to senior team members while building independent diagnostic skills Perform technical work under close supervision while building hands-on fluency across the platform stack Employer does not sponsor applicants for employment visa status (e. g. H-1B visa status). General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer. A Word From Our CEO - Watch Now", "summaryDescription" : "Service Delivery Support Engineer Intern at RF-SMART. Skills: Technical support, IT systems. Provide technical support. Diagnose hardware issues", "postedDate" : "2026-06-14T03:12:54.510", "createdAt" : "2026-06-14T03:12:54.510", "lastUpdated" : "2026-06-15T04:53:45.931", "ingestTimestamp" : "2026-06-14T03:12:54.510", "mongoId" : "6a2c901e74d8ee00a097f5b6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "IT systems support", "Ticket triage", "Knowledge base maintenance", "User account lifecycle", "Password resets", "Equipment provisioning", "Onboarding", "Offboarding", "Technical support", "IT systems", "User inquiries", "Problem resolution", "ITSM platform" ], "skillCount" : 13, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3055e3f292fd229cf22b09", "title" : "Customer Support Lead", "company" : "Roger", "industry" : "Post-Sales", "salary" : { "min" : 120000.0, "max" : 160000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco Office", "locations" : [ "San Francisco Office" ], "timestamp" : "2026-06-16T09:06:15.611", "fingerprint" : "eb0ef1a5735f91d8fe3da915fceee14ff01a68d830919f6feaa673c611271121", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/rogerhealthcare/bd14c847-3629-449d-a58b-20e90a97770c/application", "externalId" : "bd14c847-3629-449d-a58b-20e90a97770c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "Zendesk", "professionalSkills" : [ "Process improvement", "Workflow optimization", "Data analysis" ], "hardSkillsList" : [ "SLA management", "Response time tracking", "Resolution time tracking" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "SLA management", "level" : "intermediate" }, { "name" : "Response time tracking", "level" : "intermediate" }, { "name" : "Resolution time tracking", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer support leadership, Process optimization, Self-serve infrastructure", "majorSkillsList" : [ "Customer support leadership", "Process optimization", "Self-serve infrastructure" ], "coreResponsibilities" : "Lead and grow the team, Manage customer support representatives, Own hiring, training, and onboarding, Own SLAs, Keep response times best-in-class, Keep resolution times best-in-class, Ensure team operates efficiently, Design support processes, Improve support workflows, Improve support tooling, Create automations, Analyze support query reduction opportunities, Surface trends to product team, Surface trends to customer success team, Develop self-serve layer, Develop help center, Develop documentation, Develop in-product guidance, Text customers daily, Call customers daily, Lead by example", "teamCollaboration" : "Product team; Customer success teams", "domainKnowledge" : "Home health; B2B SaaS", "domainList" : [ "home-health", "b2b-saas" ], "domainSpecificKnowledge" : [ "Home health", "B2B SaaS" ], "toolProficiency" : [ "Zendesk" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Help center development; Documentation development", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Keep service exceptionally fast; Reduce support volume; Improve the product; Build self-serve infrastructure", "qualificationsBasic" : "5+ years customer support or CX, 1-2 years leading a team, Experience at fast-growing startup", "qualificationsPreferred" : "Familiarity with healthcare, Experience building self-serve support infrastructure", "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT ROGER Roger is an AI platform that frees home health clinicians from paperwork so they can focus on what matters: delivering life-changing care to our most vulnerable elderly patients in the comfort of their homes. Backed by leading healthcare investors like SignalFire, we've powered millions of visits, deployed to thousands of clinicians, and we're just getting started. In an industry full of legacy players and clunky software, we win on service. Clinicians love us because when they need help, we are fast, sharp, and human. That reputation is one of our biggest competitive advantages, and this role exists to protect and scale it. WHY THIS ROLE EXISTS This isn't a \"manage the queue\" position. You'll be equal parts people leader, operator, and analyst: leading the team day to day while constantly asking where the biggest opportunities are to reduce support volume, improve the product, and build self-serve infrastructure that lets clinicians solve problems on their own. This is a high-ownership role with real impact. As Roger scales, you'll have the opportunity to grow the team and grow into a broader customer experience leadership role. WHAT YOU'LL DO - Lead and grow the team. Manage, coach, and develop a team of customer support representatives. Own hiring, training, and onboarding as the team scales. - Keep service exceptionally fast. Own SLAs and keep response and resolution times best-in-class. Ensure the team operates as efficiently as possible without sacrificing quality. - Build the support engine. Design and continuously improve processes, workflows, and tooling in Zendesk. Create automations that remove repetitive work and speed up resolution. - Turn support into insight. Constantly analyze where the biggest opportunities are to reduce support queries, surfacing trends to the product and customer success teams to drive fixes at the root. - Build self-serve infrastructure. Develop a robust self-serve layer (help center, documentation, in-product guidance) so clinicians can solve more on their own. - Stay close to clinicians. Be comfortable texting and calling customers daily. Lead by example on what great, human support looks like. WHAT WE'RE LOOKING FOR - 5+ years in customer support or customer experience at a B2B SaaS company, with at least 1-2 years leading a team. - Experience at a fast-growing startup, ideally seed to Series B. - Highly analytical. You set up processes, track everything, and let the numbers guide where you focus. - Deep familiarity with Zendesk and a genuine excitement for building automations. - Exceptional written and verbal communication. You're comfortable on the phone, over text, and in writing every day. - A bias toward getting ahead of problems rather than just clearing the queue. - High ownership mentality and comfort operating in ambiguity. NICE TO HAVE - Familiarity with healthcare or home health. - Experience building self-serve support infrastructure from the ground up. Why Join Us? \uD83C\uDFE5 Platinum health, dental, and vision insurance \uD83C\uDFD6️ Flexible PTO \uD83D\uDE80 Unmatched career growth opportunity in customer experience \uD83D\uDC69‍⚕️ Make a tangible difference in the lives of clinicians and patients \uD83E\uDDE0 Work on a mission that matters, backed by AI innovation and top-tier investors Make a Real Difference - Hear from our Users: “If I had to give Roger a rating out of 10, I’d give it an 11! You guys changed my life!!” - G.M. from San Francisco, Registered Nurse “Roger AI saves me hours per day. I can easily focus on my patients now too.” - J.L. from Tucson, Registered Nurse “Being a single mom is tough, but with Roger I can take the time to go to my daughter’s soccer game and also pursue further education.” - T.M. from Dallas, Licensed Vocational Nurse", "summaryDescription" : "Customer Support Lead at Roger. Skills: Customer support leadership, Process optimization, Self-serve infrastructure. Lead and grow the team. Manage customer support representatives", "createdAt" : "2026-06-16T00:31:52.351", "lastUpdated" : "2026-06-16T09:06:15.611", "ingestTimestamp" : "2026-06-16T00:31:52.351", "mongoId" : "6a3055e3f292fd229cf22b09", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 120000, "salaryAnnualMax" : 160000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "SLA management", "Response time tracking", "Resolution time tracking", "Leadership", "Customer support leadership", "Process optimization", "Self-serve infrastructure", "Process improvement", "Workflow optimization", "Data analysis", "Home health", "B2B SaaS", "Zendesk" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a305612f292fd229cf24a5f", "title" : "Customer Support Manager", "company" : "LoveStream", "industry" : "LoveStream.io", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Customer Support Manager in Charlotte, NC, adjusted for manager seniority and the technology industry." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T11:26:56.912", "fingerprint" : "3830fe79a76d3c83eb8448509a36c859900ead43bcc0c451f2707d509c1279b2", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/The%20Job%20Sauce/c74a683a-4577-408e-a1f2-627f7d147358/application", "externalId" : "c74a683a-4577-408e-a1f2-627f7d147358", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Charlotte", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "remote", "geo" : "35.2272086,-80.8430827" } ], "locationText" : "Charlotte, North Carolina, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceLevel" : "Manager", "technicalSkills" : "Software troubleshooting, Platform troubleshooting", "professionalSkills" : [ "Customer support operations", "Support operations", "Team leadership", "Process improvement", "Technical troubleshooting" ], "hardSkillsList" : [ "Customer support", "Customer experience", "Technical troubleshooting", "Process creation", "SOP creation", "Training material creation", "Bug documentation", "Trend documentation" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Customer support", "level" : "intermediate" }, { "name" : "Customer experience", "level" : "intermediate" }, { "name" : "Technical troubleshooting", "level" : "intermediate" }, { "name" : "Process creation", "level" : "intermediate" }, { "name" : "SOP creation", "level" : "intermediate" }, { "name" : "Training material creation", "level" : "intermediate" }, { "name" : "Bug documentation", "level" : "intermediate" }, { "name" : "Trend documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer support, Team management, Process improvement, Technical troubleshooting", "majorSkillsList" : [ "Customer support", "Team management", "Process improvement", "Technical troubleshooting" ], "coreResponsibilities" : "Act as escalation point, Handle customer inquiries, Ensure high-quality customer experience, Lead customer support team, Schedule customer support team, Support customer support team, Assist with hiring, Assist with onboarding, Assist with training, Conduct coaching, Provide performance feedback, Create documentation, Create SOPs, Create training materials, Identify recurring issues, Recommend solutions, Improve workflows, Improve support processes, Improve internal communication, Partner with leadership, Partner with operations, Partner with product teams, Surface customer feedback, Build scalable support organization, Diagnose product issues, Resolve product issues, Troubleshoot issues during live events, Become subject matter expert, Document bugs, Document trends, Document customer pain points, Collaborate to investigate problems, Collaborate to solve problems", "teamCollaboration" : "Cross-functional teams; Leadership collaboration; Operations collaboration; Product team collaboration", "domainKnowledge" : "Events technology; SaaS; Hospitality; Operations-heavy environments", "domainList" : [ "events-technology", "saas", "hospitality", "operations-heavy-environments" ], "domainSpecificKnowledge" : [ "Events technology", "SaaS", "Hospitality", "Operations-heavy environments" ], "toolProficiency" : [ "Zendesk", "Intercom", "HubSpot", "Salesforce" ], "communicationSkills" : "Verbal communication; Written communication; Customer calls", "documentationSkills" : "Create documentation; Create SOPs; Create training materials; Document bugs; Document trends; Document customer pain points", "problemSolvingSkills" : "Technical troubleshooting; Problem solving", "qualificationsBasic" : "2+ years customer support, 2+ years customer experience, Experience managing support team members, Experience mentoring support team members, Technical aptitude, Troubleshoot software issues, Troubleshoot platform issues, Experience in fast-paced environment, Experience in high-growth environment", "qualificationsPreferred" : "Experience managing distributed teams, Experience managing part-time teams, Experience building support processes from scratch, Familiarity with reporting, Familiarity with KPIs, Familiarity with support metrics", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "[https://app.ashbyhq.com/api/images/user-content/4b455c66-1bf5-4766-98dc-89e199bd868f/41e0a49b-7c93-4689-a5d4-1a253359a00e/Screenshot%202026-06-15%20at%203.39.24%E2%80%AFPM.png] Location: Charlotte, NC (Remote) Type: Full-time Benefits: Health, dental, vision insurance, stock options About LoveStream LoveStream is a high-growth events technology company powering thousands of live and virtual experiences across the U.S. What started in weddings and hospitality has rapidly expanded into corporate events, brand activations, and enterprise experiences for some of the world’s biggest companies. About The Role We're looking for a highly organized, technically savvy Customer Support Manager to own day-to-day customer support operations while helping us scale our processes, team, and customer experience. This role sits at the intersection of customer success, support operations, and team leadership. You'll serve as the primary escalation point for customer issues, manage a distributed team of part-time support representatives, and work cross-functionally to ensure our customers receive exceptional service throughout their experience with LoveStream. The ideal candidate is comfortable handling customer calls, solving technical issues, creating scalable processes, and leading a team in a fast-paced startup environment. What You'll Do Customer Support Leadership - Act as the primary escalation point for customer support issues - Handle complex customer inquiries via phone, email, and chat - Ensure a high-quality customer experience across all support channels Team Management & Operations - Lead, schedule, and support a team of part-time customer support representatives - Assist with hiring, onboarding, and training new support team members - Conduct regular coaching and performance feedback - Create documentation, SOPs, and training materials to improve consistency Process Improvement - Identify recurring customer issues and recommend solutions - Improve workflows, support processes, and internal communication - Partner with leadership, operations, and product teams to surface customer feedback - Help build a scalable support organization as the company grows Technical Troubleshooting - Diagnose and resolve product-related customer issues during live events - Become a subject matter expert on LoveStream's products and services - Document bugs, trends, and customer pain points - Collaborate with internal stakeholders to investigate and solve problems What We're Looking For Must-Haves - 2+ years of customer support or customer experience in a technical environment - Experience managing or mentoring support team members - Strong verbal and written communication skills - Comfortable handling customer calls and escalations - Highly organized with exceptional attention to detail - Strong technical aptitude and ability to troubleshoot software/platform issues - Experience working in a fast-paced or high-growth environment Nice-to-Haves - Experience managing distributed or part-time teams - Experience with Zendesk, Intercom, HubSpot, Salesforce, or similar platforms - Background in SaaS, event technology, hospitality, or operations-heavy environments - Experience building support processes from scratch - Familiarity with reporting, KPIs, and support metrics", "summaryDescription" : "Customer Support Manager at LoveStream. 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Our team is the key link between NIQ and our FMCG manufacturer clients and we are responsible for maintaining and developing effective client partnerships. The NIQ Bulgaria Customer Success team is currently looking for an intern who will be supporting our Client Service specialists and Analytical consultants with specific client support related activities. * Helping with the daily communication and servicing of NIQ FMCG manufacturer clients and contributing to the achievement of client satisfaction targets * Reviewing local macroeconomic and FMCG market trends and supporting Analytical consultants with preparing analysis and providing insights to our clients * Participating in the NIQ service model transformation by driving the adoption of automated client servicing platforms * Assisting our sales experts with identifying sales opportunities, pricing, contract negotiations, and documentation * Developing knowledge about NIQ products, methodology and FMCG industry trends and preparing client materials * Working regularly with other internal NIQ teams (e.g. operations, technology and data science) on different internal projects and initiatives ## Qualifications * University student or fresh graduate in a relevant field (e.g. economics, business studies, marketing) * Strong communication skills – very good English and Bulgarian (written and spoken) * Ability to work in a digital enabled environment and to adopt and promote the usage of new modern web platforms * Experience with Outlook, Microsoft Excel, PowerPoint and other Microsoft tools * Interest in the FMCG industry * Ability to communicate and work with associates at all levels in the organization * Ability to build relationships across countries and cultures * Ability to meet strict deadlines ## Additional Information Our Benefits * Flexible working environment * Volunteer time off * LinkedIn Learning * Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: [LinkedIn](https://www.linkedin.com/company/nielseniq/mycompany/) | [Instagram](https://www.instagram.com/nielseniq/) | [Twitter](https://twitter.com/nielseniq) | [Facebook](https://www.facebook.com/NielsenIQ.global/) Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. 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Drive customer retention", "postedDate" : "2026-06-15T10:52:49.000", "createdAt" : "2026-06-15T23:58:45.896", "lastUpdated" : "2026-06-16T08:38:05.947", "ingestTimestamp" : "2026-06-15T23:58:45.896", "mongoId" : "6a3068adf292fd229cfc508c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Market Research", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305dbff292fd229cf69ecc", "title" : "Customer Success Intern", "company" : "NielsenIQ", "industry" : "Market Research", "salary" : { "min" : 12000.0, "max" : 18000.0, "currency" : "BGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Customer Success Intern in Sofia, Bulgaria, adjusted for the market research industry and internship role." }, "location" : "Sofia, 23, BG", "locations" : [ "Sofia", "23", "BG" ], "timestamp" : "2026-06-16T11:51:13.806", "fingerprint" : "1f94c3ef8c3c457b4e3010649166887dbe9d9f992b02dc6cbf440577423b797a", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NielsenIQ/744000132167584-customer-success-intern", "externalId" : "744000132167584", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Manage customer relationships, Drive customer retention, Ensure customer satisfaction, Facilitate customer value realization", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "NIQ Customer Success is a modern service team transforming the way we serve our clients by introducing new and updated tools and platforms that help us to provide effective client servicing quickly and easily. 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The NIQ Bulgaria Customer Success team is currently looking for an intern who will be supporting our Client Service specialists and Analytical consultants with specific client support related activities. * Helping with the daily communication and servicing of NIQ FMCG manufacturer clients and contributing to the achievement of client satisfaction targets * Reviewing local macroeconomic and FMCG market trends and supporting Analytical consultants with preparing analysis and providing insights to our clients * Participating in the NIQ service model transformation by driving the adoption of automated client servicing platforms * Assisting our sales experts with identifying sales opportunities, pricing, contract negotiations, and documentation * Developing knowledge about NIQ products, methodology and FMCG industry trends and preparing client materials * Working regularly with other internal NIQ teams (e.g. operations, technology and data science) on different internal projects and initiatives ## Qualifications * University student or fresh graduate in a relevant field (e.g. economics, business studies, marketing) * Strong communication skills – very good English and Bulgarian (written and spoken) * Ability to work in a digital enabled environment and to adopt and promote the usage of new modern web platforms * Experience with Outlook, Microsoft Excel, PowerPoint and other Microsoft tools * Interest in the FMCG industry * Ability to communicate and work with associates at all levels in the organization * Ability to build relationships across countries and cultures * Ability to meet strict deadlines ## Additional Information Our Benefits * Flexible working environment * Volunteer time off * LinkedIn Learning * Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: [LinkedIn](https://www.linkedin.com/company/nielseniq/mycompany/) | [Instagram](https://www.instagram.com/nielseniq/) | [Twitter](https://twitter.com/nielseniq) | [Facebook](https://www.facebook.com/NielsenIQ.global/) Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. 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Drive customer retention", "postedDate" : "2026-06-15T10:52:49.000", "createdAt" : "2026-06-15T23:52:30.506", "lastUpdated" : "2026-06-16T11:51:13.806", "ingestTimestamp" : "2026-06-15T23:52:30.506", "mongoId" : "6a305dbff292fd229cf69ecc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Market Research", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305aa2f292fd229cf539dd", "title" : "CXO Senior AI Automation Specialist", "company" : "BILL", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior AI Automation Specialist in the US FinTech industry, adjusted for company size and remote work." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T06:27:14.513", "fingerprint" : "d5d087229c0421237980f4d796940a354d816ed6176a5f15205602610e7f5cee", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.bill.com/job?6017906004&gh_jid=6017906004", "externalId" : "6017906004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact within a growing Fintech Company Customer Experience Operations at BILL handles 60K+ customer contacts per month across chat, phone, and email. We support SMB, mid-market, and enterprise customers with a mix of internal and BPO teams across four countries. We're standing up a new team inside CXO focused on building agentic AI systems that automate manual work, catch things before they fall through cracks, and give leaders visibility into their operations. The work isn't new. We've been building AI tools and delivering value ad hoc, but now it's our mandate. This is a founding team. You'd be shaping the architecture, the workflows, and the culture from the ground up. There's existing work to build on, but no inherited playbook to follow. You'll work directly with CARE leaders, QA, Advocacy, and WFM to identify what to automate and validate that it's working. In this role, you will: Automate repetitive operational workflows: CES reporting, QA transcript analysis, knowledge article maintenance, SOP-driven case workflows. Deploy standardized automations across Slack and Salesforce at scale. Flag stalled handoffs, aged cases, SLA breach risks, and duplicate cases before they become problems. Review DevRev/Cresta transcripts to ensure bots are behaving as expected. Give leaders self-serve access to data and insights. Deliver automated weekly/monthly business intelligence on cadence (site health, volume, SLA, CES). Detect escalation patterns and repeat contacts that nobody is connecting the dots on. Build memory architecture: bots that look at staffing, feedback, transcripts, and agent work together at scale. Know what happened last week and what's coming next. You will also: Connect and deploy orchestration layers (MCP, custom connectors) to automate CX business workflows and productize internal tools Measure operational reliability and system accuracy to ensure business metrics are being achieved: contacts deflected, cost avoided, hours saved. Design escalation patterns so the system knows when to surface to a human. Partner with the data team on structured data layers that keep AI outputs trustworthy. Productize what works so it scales across the org. We'd love to chat if you have: Bonus points if you also have: Experience with Salesforce integrations or CX/support tooling (DevRev, Cresta, knowledge management systems) Data modeling or analytics background (dbt, Redshift, Trino) Experience building tools for non-technical end users Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. San Jose pay range $114,400—$142,500 USD The estimated base salary range for this role is noted below for our office location in Draper, UT. Additionally, this role is eligible to participate in BILL’s bonus and equity plan. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. Draper UT pay range $97,200—$121,100 USD Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones Zone 1- San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County $114,400—$142,500 USD Zone 2- CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts $103,000—$128,200 USD Zone 3 -Utah (includes Utah office), Houston TX, Florida, North Carolina $97,200—$121,100 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) HSA & FSA accounts Life Insurance, Long & Short-term disability coverage Employee Assistance Program (EAP) 11+ Observed holidays and wellness days and flexible time off Employee Stock Purchase Program with employee discounts Wellness & Fitness initiatives Employee recognition and referral programs And much more Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com. To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. 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Business Operations Intern", "createdAt" : "2026-06-14T06:20:56.624", "lastUpdated" : "2026-06-15T09:12:02.523", "ingestTimestamp" : "2026-06-14T06:20:56.624", "mongoId" : "6a2c686b74d8ee00a0903555", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.9 }, { "id" : "6a2a660474d8ee00a062b831", "title" : "Bilingual Technical Customer Support", "company" : "Amazon.com Services LLC", "industry" : "Customer Service, Technical Customer Support, alexa and amazon devices", "salary" : { "min" : 17.0, "max" : 27.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "USA", "locations" : [ "USA" ], 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"Critical thinking" } ], "majorSkills" : "Customer support, Technical support, Bilingual support", "majorSkillsList" : [ "Customer support", "Technical support", "Bilingual support" ], "coreResponsibilities" : "Provide prompt, efficient, detailed service, Engage directly with Ring's customers, Serve as a voice and advocate for customers, Work with customers to understand product use, Resolve customer issues, Maximize customer investments, Report and address areas for improvement, Seek solutions to customer needs, Communicate trends to leadership, Suggest innovative solutions, Assist with customer communication, Assist with troubleshooting during product launches, Ensure consistent, high-quality support, Develop detailed knowledge of product lines, Handle various types of customer contact, Support customers with device account maintenance, Support customers with billing maintenance, Support customers with account setup, Support customers with device setup, Support customers with technical troubleshooting, Diagnose and resolve complex problems, Provide an exceptional experience to customers, Handle voice interactions from customers, Guide customers to best possible resolution, Work collaboratively with other Ring teams, Identify emerging issues, Document emerging issues, Escalate emerging issues", "teamCollaboration" : "Work collaboratively with other Ring teams", "domainKnowledge" : "Ring products; Eero devices; Ring-compatible devices; Security alarm systems", "domainList" : [ "ring-products", "eero-devices", "ring-compatible-devices", "security-alarm-systems" ], "domainSpecificKnowledge" : [ "Ring products", "Eero devices", "Ring-compatible devices", "Security alarm systems" ], "toolProficiency" : [ "Salesforce CRM" ], "communicationSkills" : "Communicate professionally in Spanish; Communicate professionally in English", "documentationSkills" : "Document technical customer issues", "continuousLearning" : "Continuous learning", "innovationCreativity" : "Suggest innovative solutions", "problemSolvingSkills" : "Problem-solvers; Troubleshoot issues logically; Troubleshoot issues efficiently; Diagnose complex problems; Resolve complex problems", "specialRequirements" : "Work a flexible schedule/shift/work area, Work weekends, Work nights, Work holidays", "qualificationsBasic" : "2+ years of customer service experience, Speak, write, and read fluently in Spanish, Experience Delivering courteous and efficient support, Ability to identify and troubleshoot issues logically and efficiently, Willingness for continuous learning", "qualificationsPreferred" : "Drive to dig into details, Ability to document technical customer issues, Technical curiosity and enthusiasm, Proven success working in fast-paced support environment, Experience using Salesforce CRM, Experience working with Eero, Experience working with Ring-compatible devices, Experience working with security alarm systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Application deadline: Jun 14, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring customers. The team is looking for driven individuals who are up to the challenge of solving customer issues while providing a positive customer experience. Customer Support representatives are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally in both Spanish and English, with maturity and self-confidence. Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring's customers Serve as a voice and advocate for customers when concerns are surfaced Work with customers to understand how they use Ring products to resolve their issues and maximize their investments Act as an advocate for customers by reporting and addressing observed areas for improvement Actively seek solutions to customer needs, communicate trends to leadership, and suggest innovative solutions to enhance customer experience Assist with customer communication and troubleshooting during Ring product launches Work across the customer support spectrum to ensure consistent, high-quality support Develop detailed knowledge of specific product lines and features Handle various types of customer contact including chat, email, inbound and outbound voice calls A day in the life Ring Technical Customer Support assists customers with their device needs. You will support customers with device account and billing maintenance, account and device setup, and technical troubleshooting daily to ensure their devices are operating as expected and customer accounts are in order. Your troubleshooting abilities will be put to the test as you dive deep to diagnose and resolve complex problems while providing an exceptional experience to our customers. Your primary responsibility will be handling voice interactions from our customers and guiding them to the best possible resolution. Additionally, you will work collaboratively with other Ring teams to identify, document, and escalate emerging issues. Basic Qualifications: - 2+ years of customer service experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience with Microsoft Office products and applications - Speak, write, and read fluently in Spanish - Experience Delivering courteous and efficient support to external customers. - Ability to identify and troubleshoot issues logically and efficiently. - Willingness for continuous learning. Preferred Qualifications: - A drive to dig into the details of systems and processes to solve customer problems - Ability to document technical customer issues in notes that are easily understood by other users - Technical curiosity and enthusiasm for learning new technologies and helping customers succeed - Proven success working in a fast-paced support environment - Experience using Salesforce CRM - Experience working with Eero, Ring-compatible devices, and security alarm systems. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, , - 19.00 - 27.00 USD hourly USA, AZ, Virtual Location - Arizona - 19.00 - 27.00 USD hourly USA, FL, Virtual Location - Florida - 19.00 - 27.00 USD hourly USA, GA, Virtual Location - Georgia - 19.00 - 27.00 USD hourly USA, KS, Virtual Location - Kansas - 17.00 - 24.00 USD hourly USA, MA, Virtual Location - Massachuset - 19.00 - 27.00 USD hourly USA, MO, Virtual Location - Missouri - 19.00 - 27.00 USD hourly USA, PA, Virtual Location-Pennsylvania - 19.00 - 27.00 USD hourly USA, TX, Virtual Location - Texas - 19.00 - 27.00 USD hourly", "summaryDescription" : "Bilingual Technical Customer Support at Amazon.com Services LLC. Skills: Customer support, Technical support, Bilingual support. Provide prompt, efficient, detailed service. 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Connecting companies and candidates anytime, anywhere, Hirevue’s end-to-end hiring platform features video interviewing, assessments and conversational AI. The industry leader in science backed, modern hiring solutions powered by ethical AI, Hirevue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe. Are you a technical troubleshooter who loves helping people? At Hirevue , we’re transforming the global hiring landscape, and we need Customer Support Representatives to be the face of our candidate experience. If you’re tired of \"scripted\" support and want a role where you can actually use your brain to solve complex tech puzzles, this is the place for you! You’ll be our front-line hero, ensuring every interview goes off without a hitch. You aren’t just a \"call taker\"—you are a Technical Detective. Your Daily Wins: * Multi-Channel Mastery: Resolve issues via phone, email, and chat with a friendly, professional demeanor. * Deep-Dive Troubleshooting: Go beyond the surface to identify root causes across multiple software environments. * Platform Navigation: Simultaneously manage support for different platforms, each with its own unique user experience. * Process Improvement: See a trend? Speak up! We want your recommendations on how to make our workflows better. * Ownership: Take full responsibility for inquiries until they are resolved. No \"passing the buck\" here! Shift & Schedule * Location: Poland Remote * Availability: This role requires a consistent schedule. * Specific Shifts: We are currently hiring for the following shifts: * Friday-Tuesday (Wednesday/Thursday off)- 8pm-5am (+1 day) * Wednesday-Sunday (Monday/Tuesday off)- 8pm-5am (+1 day) * Saturday-Wednesday (Thursday/Friday off)- 11am-8pm * Thursday-Monday (Tuesday/Wednesday off)- 11am-8pm ## Qualifications Who We Are Looking For \uD83C\uDF1F * The Tech Expert: You have a strong technical aptitude and aren't afraid of complex software environments. * Communication Pro: Excellent English reading and writing skills are a must. You should be able to type 40+ WPM accurately. * Experience: At least 2 years in a customer service role (BPO experience in technical support or a premium account is highly preferred!). * Tool Savvy: Experience with Salesforce, Zendesk, Jira, or Splunk will put you at the top of our list. * Flexibility: You’re comfortable working night or weekend shifts to support our global timezone requirements. * Attitude: You bring a positive, \"customer-obsessed\" mindset to every shift. ## Additional Information Why Hirevue We offer a competitive compensation package tailored to the local market, ensuring you are supported both professionally and personally. You’ll play a direct role in keeping our customers successful and our business growing — with real ownership, supportive teammates, and meaningful impact. All team members at Hirevue are expected to embody our core values, which are the H.E.A.R.T. of Hirevue. They are: Hero for our Customers, Enjoy the Journey, Always do the Right Thing, Reach Forwards, and Take Action and Go. Hirevue takes security seriously and has measures in place to protect work-related data in a remote setting. Our organization has implemented a BYOD (Bring Your Own Device) policy, HireVue uses Google User Enrollment, which ensures personal apps and data are kept separate from work apps and data should you choose to use your personal device for work purposes. HireVue can manage only the work-related aspects of the device, ensuring privacy for personal data. Hirevue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. 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Connecting companies and candidates anytime, anywhere, Hirevue’s end-to-end hiring platform features video interviewing, assessments and conversational AI. The industry leader in science backed, modern hiring solutions powered by ethical AI, Hirevue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe. Are you a technical troubleshooter who loves helping people? At Hirevue , we’re transforming the global hiring landscape, and we need Customer Support Representatives to be the face of our candidate experience. If you’re tired of \"scripted\" support and want a role where you can actually use your brain to solve complex tech puzzles, this is the place for you! You’ll be our front-line hero, ensuring every interview goes off without a hitch. You aren’t just a \"call taker\"—you are a Technical Detective. Your Daily Wins: * Multi-Channel Mastery: Resolve issues via phone, email, and chat with a friendly, professional demeanor. * Deep-Dive Troubleshooting: Go beyond the surface to identify root causes across multiple software environments. * Platform Navigation: Simultaneously manage support for different platforms, each with its own unique user experience. * Process Improvement: See a trend? Speak up! We want your recommendations on how to make our workflows better. * Ownership: Take full responsibility for inquiries until they are resolved. No \"passing the buck\" here! Shift & Schedule * Location: Remote * Availability: This role requires a consistent schedule. * Specific Shifts: We are currently hiring for the following shifts: * Friday-Tuesday (Wednesday/Thursday off)- 1pm MST-10pm MST * Wednesday-Sunday (Monday/Tuesday off)- 1pm MST-10pm MST * Saturday-Wednesday (Thursday/Friday off)- 4am-1pm MST * Thursday-Monday (Tuesday/Wednesday off)- 4am-1pm MST ## Qualifications Who We Are Looking For \uD83C\uDF1F * The Tech Expert: You have a strong technical aptitude and aren't afraid of complex software environments. * Communication Pro: Excellent English reading and writing skills are a must. You should be able to type 40+ WPM accurately. * Experience: At least 2 years in a customer service role (BPO experience in technical support or a premium account is highly preferred!). * Tool Savvy: Experience with Salesforce, Zendesk, Jira, or Splunk will put you at the top of our list. * Flexibility: You’re comfortable working night or weekend shifts to support our global timezone requirements. * Attitude: You bring a positive, \"customer-obsessed\" mindset to every shift. ## Additional Information Why Hirevue We offer a competitive compensation package tailored to the local market, ensuring you are supported both professionally and personally. You’ll play a direct role in keeping our customers successful and our business growing — with real ownership, supportive teammates, and meaningful impact. All team members at Hirevue are expected to embody our core values, which are the H.E.A.R.T. of Hirevue. They are: Hero for our Customers, Enjoy the Journey, Always do the Right Thing, Reach Forwards, and Take Action and Go. Hirevue takes security seriously and has measures in place to protect work-related data in a remote setting. Our organization has implemented a BYOD (Bring Your Own Device) policy, HireVue uses Google User Enrollment, which ensures personal apps and data are kept separate from work apps and data should you choose to use your personal device for work purposes. HireVue can manage only the work-related aspects of the device, ensuring privacy for personal data. Hirevue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. All your information will be kept confidential according to EEO guidelines. Hirevue is NOT currently hiring in: AK, HI, IA, ME, MS, NM or WV. #remote-us", "summaryDescription" : "Customer Support Representative at HireVue Inc. Focus on customer relationships. Focus on customer retention", "postedDate" : "2026-06-15T20:28:15.000", "createdAt" : "2026-06-16T03:33:03.053", "lastUpdated" : "2026-06-16T11:33:39.513", "ingestTimestamp" : "2026-06-16T03:33:03.053", "mongoId" : "6a308e9ef292fd229c0a4592", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a307fd3f292fd229c05e9dd", "title" : "Senior Technical Support Engineer", "company" : "Zscaler", "salary" : { "min" : 170000.0, "max" : 250000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Senior Technical Support Engineer in Wrocław, Poland, adjusted for cybersecurity industry and senior experience level." }, "location" : "Wrocław, POL", "locations" : [ "Wrocław", "POL" ], "timestamp" : "2026-06-16T12:30:05.431", "fingerprint" : "0e67b11846b94b7ce4c4a91e7a100dcb79705c312f97a894cfed47744df92be6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/zscaler/jobs/5159305007", "externalId" : "5159305007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Wrocław", "country" : "Poland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.1263106,16.9781963" } ], "locationText" : "Wrocław, Poland", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : false, "rawDescription" : "About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Senior Technical Support Engineer to join our team. This is an on-site role based in Wroclaw, reporting to the Manager, Technical Support within the Support department. A Senior Technical Support Engineer serves as a high-level technical expert who resolves complex customer issues, ensures the reliability and performance of Zscaler solutions. The role’s overall impact is to strengthen customer trust, reduce downtime, and help customers achieve secure, effective use of Zscaler’s cloud security platform. What you’ll do (Role Expectations) Provide second line phone/email consultation to independently debug complex security/network problems Work with Engineering and assist the customer with testing or troubleshooting Reproduce customer issues to verify problems and provide feedback to Engineering and Operations team Create entries in our technical support online database to document any incident resolution that is not found in our knowledge base Promote a team environment by assisting and contributing to fellow Zscaler employees whenever necessary to enhance the professional development of everyone Who You Are (Success Profile) You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success. You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand. What We’re Looking for (Minimum Qualifications) 1+ years of experience with Networking Network transformation technologies such as MPLS, SD-WAN or WAN Optimization The ability to read packet captures Troubleshooting knowledge, design and implementation experience What Will Make You Stand Out (Preferred Qualifications) A background in Internet and Security technologies such as SWG, Sandboxing, Firewalls, DLP, and VPNs A vendor certification such as CCNA or equivalent A detailed working knowledge of web based security and network infrastructure, Security Proxies, such as NGFW, SSL/IPSec VPNs, and Firewalls #LI-MM8 #LI-HYBRID Zscaler’s salary ranges are benchmarked and determined by role and level. The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for this position across all Poland locations. Individual pay placement within this range is determined based on objective, gender-neutral criteria including job-related skills, relevant experience, and education or training. The base salary range listed for this full-time position excludes commission/bonus/equity (if applicable) and benefits. Base Pay Range 115 500 zł—165 000 zł PLN At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.", "summaryDescription" : "Senior Technical Support Engineer at Zscaler", "postedDate" : "2026-06-16T01:18:00.921", "createdAt" : "2026-06-16T01:18:00.921", "lastUpdated" : "2026-06-16T12:30:05.431", "ingestTimestamp" : "2026-06-16T01:18:00.921", "mongoId" : "6a307fd3f292fd229c05e9dd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Cybersecurity", "llmIndustryConfidence" : 0.98 }, { "id" : "6a30605df292fd229cf8b712", "title" : "Client Technical Support Representative", "company" : "Interactive Brokers", "industry" : "FinTech", "salary" : { "min" : 240000.0, "max" : 360000.0, "currency" : "HKD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Client Technical Support Representative in FinTech in Hong Kong, based on 2024-2025 market data." }, "location" : "Hong Kong", "locations" : [ "Hong Kong" ], "timestamp" : "2026-06-16T08:11:04.867", "fingerprint" : "45cdac0da9e37568a18a97239196ddebdb7e3d8038947f1b39c2a86056504cb8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ibkr/jobs/8591772002", "externalId" : "8591772002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hong Kong", "country" : "Hong Kong", "continent" : "as", "source" : "llm", "workMode" : "hybrid", "geo" : "22.2818333,114.1582831" } ], "locationText" : "Hong Kong, Hong Kong", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "technicalSkills" : "Windows, Mac", "professionalSkills" : [ "Problem-solving", "Troubleshooting" ], "majorSkills" : "Technical support, Client support", "majorSkillsList" : [ "Technical support", "Client support" ], "coreResponsibilities" : "Provide support to clients, Provide technical support, Provide functional support, Support Interactive Brokers' platforms, Support desktop platforms, Support mobile platforms, Troubleshoot offerings, Support web-based offerings, Manage problems, Escalate client-reported issues", "teamCollaboration" : "Liaison between internal teams; Liaison between customers", "domainKnowledge" : "Trading offerings; Financial products", "domainList" : [ "trading-offerings", "financial-products" ], "domainSpecificKnowledge" : [ "Trading offerings", "Financial products" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Analytical; Methodical; Problem-solving; Troubleshooting technical issues; Troubleshooting software issues", "outcomesObjectives" : "Prompt resolution; Effective resolution", "qualificationsBasic" : "Bachelor's degree, Experience with Windows/Mac software, Connectivity support experience, Fluency in Cantonese, Fluency in English", "qualificationsPreferred" : "Technical field degree advantageous, Mandarin knowledge a plus, Financial products experience a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. Job Description Interactive Brokers Hong Kong Limited (\"IBHK\") is looking for a Client Technical Support Representative who will assist clients with inquiries about our range of trading offerings and act as a liaison between internal teams and customers to ensure a prompt and effective resolution to bugs and issues. The ideal candidate will be analytical with an affinity for problem-solving and troubleshooting technical and software issues. They should be able to recognize, investigate, and escalate client-reported issues related to our platforms. If you are motivated, have initiative and are analytical and methodical, we can offer you a position that will challenge and reward you as part of a team building one of the world's strongest brokerage brands. Responsibilities Providing support to clients through phone, chats, and tickets Technical and functional support for the Interactive Brokers' platforms on desktop and mobile Troubleshooting and support for Interactive Brokers' web-based offerings Problem management with a focus on wide-scale technical issues Requirements Bachelor's degree (degree earned in a technical field would be advantageous) Experience with Windows/Mac software and connectivity support (fresh graduates able to demonstrate related knowledge will be considered) Excellent verbal and written communication skills Experience with financial products and services is a plus Fluency in Cantonese and English (knowing Mandarin is a plus) Company Benefits & Perks Competitive Salary, annual performance-based bonus and stock grant Excellent health and welfare benefits including medical, dental, specialist and in-patient Competitive package of Annual Leave Daily lunch ordered in house with fully stocked kitchen Great work life balance Unique opportunity to gain exposure to global financial products, markets and clientele Opportunities for career progression and job scope expansion in a global company with growing local presence Hybrid work arrangement role permitting", "summaryDescription" : "Client Technical Support Representative at Interactive Brokers. Skills: Technical support, Client support. Provide support to clients. Provide technical support", "postedDate" : "2026-06-15T23:24:52.192", "createdAt" : "2026-06-15T23:24:52.192", "lastUpdated" : "2026-06-16T08:11:04.867", "ingestTimestamp" : "2026-06-15T23:24:52.192", "mongoId" : "6a30605df292fd229cf8b712", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Technical support", "Client support", "Problem-solving", "Troubleshooting", "Trading offerings", "Financial products" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3055a1f292fd229cf20679", "title" : "Intern – Customer Service (Operational Support)", "company" : "Huntsman", "industry" : "Manufacturing", "salary" : { "min" : 36000.0, "max" : 54000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an entry-level Customer Service Intern in Krakow, Poland, adjusted for the manufacturing industry and internship employment type." }, "location" : "Poland", "locations" : [ "Poland" ], "timestamp" : "2026-06-16T12:34:17.055", "fingerprint" : "d495645035c740b2873866f71f8f6272b4d97da9c322c15e56b1c5e58bbe2f6a", "source" : "workday", "language" : "en", "applyUrl" : "https://huntsman.wd1.myworkdayjobs.com/Huntsman/job/Poland---Krakow/Intern---Customer-Service--Operational-Support-_J-019932", "externalId" : "J-019932", "industryFunction" : { }, "locationPoint" : "51.9194,19.1451", "structuredLocations" : [ { "city" : "Kraków", "state" : "Lesser Poland", "country" : "Poland", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "50.0619474,19.9368564" } ], "locationText" : "Kraków, Lesser Poland, Poland", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "Microsoft Office, Excel, SAP", "professionalSkills" : [ "Organizational skills" ], "majorSkills" : "Customer Service", "majorSkillsList" : [ "Customer Service" ], "coreResponsibilities" : "Maintain and update Customer Master Data, Create sourcing table requests, Create Product Service requests, Support handling of transport-related claims, Assist with digitizing activities, Support allocation list management, Support data organization, Follow structured processes and guidelines, Provide general administrative support", "teamCollaboration" : "Customer Service team; Experienced Customer Service Representatives", "domainKnowledge" : "Order fulfilment process; Customer Service operations", "domainList" : [ "order-fulfilment-process", "customer-service-operations" ], "domainSpecificKnowledge" : [ "Order fulfilment process", "Customer Service operations" ], "toolProficiency" : [ "C4C" ], "documentationSkills" : "Digitizing activities", "continuousLearning" : "Mentorship; Training; Exposure to real business projects", "qualificationsBasic" : "Good knowledge of Microsoft Office, Ability to follow structured processes accurately, Good communication skills in English, Ability to work independently, Ability to work collaboratively", "qualificationsPreferred" : "Student or recent graduate (Business, Logistics, Supply Chain or related field), Knowledge or experience with SAP", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "**Job Description** : **_Role Overview:_** Huntsman has an exciting opportunity for a positive and detail-oriented Customer Service Intern to join our Polyurethanes Customer Service team in our Kraków HUB. In this role, you will support the delivery of high-quality transactional and operational services associated with the order fulfilment process. You will work closely with experienced Customer Service Representatives, contributing to structured processes that ensure accuracy and efficiency across the team. This is a great opportunity to gain hands-on experience in a dynamic, international environment and build a strong foundation in Customer Service operations. **Do you think you’re the right fit for this opportunity? Apply today!** ** _Role Responsibilities:_** **As a Customer Service Representative, you will be responsible for:** * Maintaining and updating Customer Master Data (e.g. Customer data changes, address updates) * Creating sourcing table requests and Product Service requests in C4C * Supporting the handling of basic transport-related claims * Assisting with digitizing activities to ensure proper documentation and data accuracy * Supporting allocation list management and data organization * Following structured processes and guidelines to ensure consistency and compliance * Providing general administrative support to the Customer Service team ** _Experience and Competencies:_** **We are looking for an Intern with** * Student or recent graduate (Business, Logistics, Supply Chain or related field preferred) * Good knowledge of Microsoft Office tools, particularly Excel * Knowledge or experience with SAP is highly valuable * Strong attention to detail and organizational skills * Ability to follow structured processes accurately * Good communication skills in English * Positive attitude and willingness to support the team * Ability to work independently as well as collaboratively ** _What We Offer_** * Paid internship under **Umowa zlecenie** for an initial **6 months** * Flexible working hours (**minimum 30 hours/week**) * Hybrid work model (**2–3 days in the office**) * Opportunity to work with **modern data tools and technologies** * Mentorship, training, and exposure to real business projects * A collaborative and international work environment in Krakow * Opportunity for high-performing interns to be considered for future roles **What next?** If you would like to join an innovative, collaborative and multicultural team, please apply now. Your application will be forwarded to a Talent Acquisition Partner, who will strive to get back to you as soon as they can. We understand that applying for a new job is a big decision and we will work hard to keep you updated and support you along the way. **_About Us:_** At Huntsman, we pride ourselves on being a people-oriented organization. Our family-like atmosphere is cultivated by our diverse groups of team members around the world. We welcome the talent, experience and fresh ideas that employees at all stages of their careers, from interns to seasoned professionals, bring to Huntsman. In return, we offer you the opportunity to become an integral part of a dynamic, industry-leading company, where safety and ethics always come first. **Additional Locations:**", "summaryDescription" : "Intern – Customer Service (Operational Support) at Huntsman. Skills: Customer Service. Maintain and update Customer Master Data. Create sourcing table requests", "postedDate" : "2026-06-12T03:46:13.155", "createdAt" : "2026-06-16T03:46:13.149", "lastUpdated" : "2026-06-16T12:34:17.055", "ingestTimestamp" : "2026-06-16T03:46:13.149", "mongoId" : "6a3055a1f292fd229cf20679", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://huntsman.wd1.myworkdayjobs.com/Huntsman/job/Poland---Krakow/Intern---Customer-Service--Operational-Support-_J-019932", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Customer Service", "Organizational skills", "Order fulfilment process", "Customer Service operations", "C4C" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "junior", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307a33f292fd229c039287", "title" : "Customer Support Specialist", "company" : "1stdibs. com", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Support Specialist in New York, USA, with 1+ years of experience in the E-Commerce industry, adjusted for company size and specific location." }, "location" : "New York, NY, United States", "locations" : [ "New York", "NY", "United States" ], "timestamp" : "2026-06-16T14:29:00.616", "fingerprint" : "6f84fb69c11772d2a5d17652a3768f919ea2dc6c70c27639a9f95044d550efb0", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.1stdibs.com/about/careers/apply/?gh_jid=8007214", "externalId" : "8007214", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "experienceMinYears" : 1, "coreResponsibilities" : "Focus on customer relationships, Focus on retention, Focus on satisfaction, Focus on value realization", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "1stDibs is a one-of-a-kind online marketplace that connects design lovers to more than one million extraordinary pieces, from furniture and fine art to jewelry and fashion. As a leading global marketplace for design lovers, we enable shoppers to discover beautiful things and engage with top sellers from around the world. We encourage our shoppers to interact with sellers throughout all stages of the transaction, including item inquiries, price negotiations and customization requests. 1stDibs is seeking a Customer Support Specialist. You will be tasked with assisting consumers, Trade clients, and dealers with a variety of questions and concerns in an efficient and timely manner. As 1stDibs’ newest Customer Support Specialist, you will provide a seamless purchasing experience, ensuring all details of an order are executed with the highest level of service. We are looking for a highly motivated, organized, and resourceful individual to join our team! Shift is Mon - Fri, 9AM - 6PM local time What you’ll do: Provide excellent customer and technical support in a fast-paced environment via phone, email, and chat Resolve customer issues using critical thinking and customer support skills Multitask and utilize multiple systems concurrently to efficiently gather customer and order information and respond to inquiries Support Sales and Account Managers with all aspects of their customer and dealer relationships Communicate procedures, policies and effectively manage expectations Collaborate on a daily basis with team management and colleagues from other groups in the org (Account Management, Sales, Logistics, Finance, etc.) What you'll bring: 1+ years of experience in fast-paced customer service, account management, or e-commerce environment Outstanding communication skills, both verbal and written, with the ability to convey information in a clear and concise manner Problem-solving skills with attention to detail and the ability to identify and anticipate customer issues by asking probing questions Able to patiently handle escalated clients in a calm manner and diffuse challenging situations Strong time management skills and the ability to prioritize Collaborative team player who is willing to take initiative to help create beautiful experiencing by finding resolutions to complex problems Always thinking about the department/company goals and always willing to step up and help out Experience with SalesForce and/or other CRM systems Nice To Have: Luxury goods experience a strong plus Bi-lingual in French, Spanish, Italian or German is a plus but not required Our overall compensation package is made of several parts, base compensation being one of them. At 1stDibs we value and are proud of our culture, innovation, professional development and training workshops, trust and giving back to the community. Equity, a comprehensive benefits package, and incentive (IF APPLICABLE) are all are components of your total compensation package. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. Tri-State Pay Range $24.50—$27 USD Our overall compensation package is made of several parts, base compensation being one of them. At 1stDibs we value and are proud of our culture, innovation, professional development and training workshops, trust and giving back to the community. Equity, a comprehensive benefits package, and incentive (IF APPLICABLE) are all are components of your total compensation package. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. Denver Pay range $22—$25 USD 1stDibs is an Equal Opportunity Employer The 1stDibs mission, to enrich lives with the extraordinary, can only be achieved when diversity, equity and inclusion are embedded into our values, culture and the way we do business. Enabling access to and celebrating unique and diverse perspectives is at the very core of what we do. We are committed to attracting and retaining the best talent in the industry, who are reflective of the diversity of our communities, and fostering an environment where every individual feels they belong, are valued and heard. As a leading design marketplace, we leverage the power of our platform and brand to empower historically underrepresented individuals, and the businesses they own, across the art and design industries. Total Compensation Statement 1stDibs views the value of the employees’ compensation package in its totality. The package may comprise base salary, variable compensation (either equity or cash, where applicable), and health and work-life benefits, and is reviewed annually. Ultimately, we'll determine your pay based on your location, experience, and other job-related factors. Benefits (US based positions) Competitive medical/dental/vision benefits, including a $0 single medical plan, with HSA employer contributions. Health plan includes gender affirmation and infertility care. We are flexible with our PTO. We generally expect employees take around 15 days/year. All employees enjoy ownership in 1stDibs in RSUs, through new hire grants, and/or annual refresh grants, if eligible. The choice to work in our New York headquarters, with monthly in-office meals and mixers, and happy hours, and/or the option to work completely remotely. We truly prioritize flexibility for all employees. Fully paid wellness benefits, including One Medical membership and WellHub. Fully paid parental leave, leave to care for a family member, and bereavement leave, including reproductive loss. Company match of donations to 501c3 charities, up to $250/year. Full benefits package includes FSA, life and disability insurance, EAP, commuter benefits, and more.", "summaryDescription" : "Customer Support Specialist at 1stdibs. com. Focus on customer relationships. Focus on retention", "postedDate" : "2026-06-16T01:16:46.000", "createdAt" : "2026-06-16T01:16:46.000", "lastUpdated" : "2026-06-16T14:29:00.616", "ingestTimestamp" : "2026-06-16T01:16:46.000", "mongoId" : "6a307a33f292fd229c039287", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.98 }, { "id" : "6a307f48f292fd229c05793b", "title" : "AI Technical Enablement Lead", "company" : "Google", "industry" : "Technology", "salary" : { "min" : 215000.0, "max" : 325000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Lead AI Technical Enablement Lead at a large technology company in Austin, United States, adjusted for seniority and industry." }, "location" : "[Austin, TX, USA, [500 W 2nd St, Austin, TX 78701, USA], Austin, 78701, TX, US]", "locations" : [ "[Austin, TX, USA, [500 W 2nd St, Austin, TX 78701, USA], Austin, 78701, TX, US]", "[Boulder, CO, USA, [Boulder, CO, USA], Boulder, null, CO, US]", "[Chicago, IL, USA, [Chicago, IL, USA], Chicago, null, IL, US]", "[Atlanta, GA, USA, [Atlanta, GA, USA], Atlanta, null, GA, US]" ], "certifications" : [ "Google Cloud Certified - Professional Machine Learning Engineer", "Google Cloud Certified - Professional Data Engineer" ], "timestamp" : "2026-06-16T10:45:16.338", "fingerprint" : "de12e7d37bea6c2fe99a04120ad2a17e2d450a0251c3ba044bc8a06bc7fd5510", "source" : "google", "language" : "en", "externalId" : "86342908721930950", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "AI, Machine Learning, Deep Learning, Cloud Computing, Google Cloud, GCP, Kubernetes, Docker, Python, Java, C++, Go, TensorFlow, PyTorch, Keras, Data Engineering, Big Data, Distributed Systems", "professionalSkills" : [ "Technical leadership", "Product strategy", "Go-to-market strategy", "Customer engagement", "Partner enablement", "Technical training", "Solution architecture", "Cross-functional leadership" ], "hardSkillsList" : [ "AI model development", "MLOps implementation", "Cloud architecture design", "Data pipeline development", "API design", "System integration" ], "hardSkills" : [ { "name" : "AI model development", "level" : "intermediate" }, { "name" : "MLOps implementation", "level" : "intermediate" }, { "name" : "Cloud architecture design", "level" : "intermediate" }, { "name" : "Data pipeline development", "level" : "intermediate" }, { "name" : "API design", "level" : "intermediate" }, { "name" : "System integration", "level" : "intermediate" } ], "majorSkills" : "AI, Machine Learning, Cloud, Technical Enablement", "majorSkillsList" : [ "AI", "Machine Learning", "Cloud", "Technical Enablement" ], "coreResponsibilities" : "Develop and execute technical enablement strategies, Create and deliver technical training content, Build and maintain AI/ML solutions, Collaborate with product and engineering teams, Engage with customers and partners, Provide technical guidance and support, Drive adoption of Google Cloud AI products, Stay current with AI/ML advancements", "teamCollaboration" : "Cross-functional teams; 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Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike. At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. Job Title: Technical Support Expert - L1 Experience Required: 3 – 4 Years Location s Mode: Bengaluru – On-Site Duration: Full-Time Shift: 24/7 Rotational Shifts Availability: Immediate – 45 days Logistics: Two-way transportation, Food, and other benefits provided Company Description: Kaseya is the leading cloud provider of IT systems management software, offering a complete IT management solution delivered both via cloud and on premises. Kaseya technology empowers MSPs and mid-sized enterprises to proactively manage and control their IT environments remotely, easily, and efficiently from a single platform. Kaseya solutions are in use by more than 10,000 customers worldwide in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more. Kaseya has a presence in over 20 countries. To learn more, please visit http://www.kaseya.com. Job Description To enhance our global support team, we are hiring a Technical Support Engineer – L1 with strong and proven customer service experience in the IT market to be based in our Bangalore, India office. As a Technical Support Engineer – L1, you will build and expand upon our professional excellence in support service to all Kaseya customers, ensuring customer delight by meeting or exceeding internal KPI targets and expectations. With your expertise and passion for problem-solving, you'll play a pivotal role in keeping businesses running smoothly C securely while building lifelong relationships. The successful candidate is expected to maintain a professional, courteous, and customer-first attitude while working on chats, phones C tickets. If you are an overachiever with proven technical support experience who thrives in a fast-paced environment, we want to speak with you. Required Skills Excellent knowledge of major operating systems - Windows, macOS C Familiar with the OSI model C experience troubleshooting Network stack - VLAN, NAT, TCP/IP, DNS, DHCP, HTTP/HTTPS using CLI commands (ping, ipconfig, Nmap, traceroute, etc). Understanding of Encryption - SSL/TLS, Types of Certificates, Encryption Basic Windows Administration, including Active Directory C Group Hands-on experience with Patch Management, Application C System performance Basic system log analysis beyond Event Viewer (e.g., /var/log/, application logs). Ability to read/write SQL Experience with Antivirus, Antimalware, Defender, EDR, MDR tools and Familiar with Windows firewall concepts, including rule Excellent written and verbal communication Preferred Industry-accepted certifications or equivalent work experience in one or more of the following areas: CompTIA A+ CompTIA Network+ CompTIA Server+ CompTIA Security+ MCP, MCTS, or MCIT CCNA Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.", "summaryDescription" : "Technical Support Engineer - L1 at Kaseya", "postedDate" : "2026-06-16T01:20:53.309", "createdAt" : "2026-06-16T01:20:53.309", "lastUpdated" : "2026-06-16T09:22:56.294", "ingestTimestamp" : "2026-06-16T01:20:53.309", "mongoId" : "6a307a58f292fd229c03ae79", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69dde4492beec4dd3d9a3363", "title" : "Intern Engineering Support", "company" : "TxDOT", "industry" : "Government", "salary" : { "min" : 35000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Engineering Support Intern in Gatesville, TX, adjusted for government industry and internship employment type." }, "location" : "Multiple Locations", "locations" : [ "Multiple Locations", "Hourly", "Nonexempt,
Gatesville Ae/Coryell Co Maint (09CORYLLCO)
3502 E MAIN
Gatesville, 76528

Waco District Headquarters (09DISTHQ)
100 SOUTH LOOP DRIVE
Waco, 76704-2858

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Littlefield-Lamb Co Ae/Maint (05LAMBCO)
1600 W DELANO
Littlefield, 79339

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Looking to gain hands-on experience in transportation engineering while working alongside licensed professionals? The Texas Department of Transportation (TxDOT) Lubbock District's Littlefield Area Office is now accepting applications for Engineering Support Interns . This paid opportunity is ideal for students enrolled in engineering or related science programs who want to apply their skills in real-world settings. Internships are scheduled to begin in May 2026 and will run through the Summer 2026 . Positions may also be evaluated for continuation on a year-round basis , offering a valuable pathway to grow your career with TxDOT. 15.54 22.77", "summaryDescription" : "Intern Engineering Support at TxDOT. Gain hands-on experience in transportation engineering. Apply skills in real-world settings", "createdAt" : "2026-06-14T21:52:17.929", "lastUpdated" : "2026-06-15T11:17:55.616", "ingestTimestamp" : "2026-06-14T21:52:17.929", "mongoId" : "69dde4492beec4dd3d9a3367", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Transportation engineering" ], "skillCount" : 1, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307b43f292fd229c04594a", "title" : "Customer Service Representative", "company" : "Veterans United", "industry" : "Banking", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Service Representative in Columbia, United States, within the Financial Services industry, adjusted for company size and onsite work mode." }, "location" : "Columbia, MO", "locations" : [ "Columbia, MO", "United States of America" ], "timestamp" : "2026-06-16T13:12:55.821", "fingerprint" : "1b55e9b0813945b3089572e820246548adb09cec16c7fcce9ab6fc6ef683231e", "source" : "workday", "language" : "en", "applyUrl" : "https://veteransunited.wd1.myworkdayjobs.com/VUHL/job/Columbia-MO/Customer-Service-Representative--Sunday---Wednesday--9-00am---7-00pm-_R6063", "externalId" : "R6063", "industryFunction" : { }, "locationPoint" : "44.85199,-71.55175", "structuredLocations" : [ { "city" : "Columbia", "state" : "Missouri", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.9518830,-92.3337366" } ], "locationText" : "Columbia, Missouri, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Answer incoming calls, Connect callers to the right department, Provide top-notch customer service, Answer basic questions about VA loans, Send emails to resolve issues, Send instant messages to resolve issues, Handle challenging situations with patience, Handle challenging situations with professionalism, Ensure borrowers feel heard, Ensure borrowers feel supported", "domainKnowledge" : "VA loans", "domainList" : [ "va-loans" ], "domainSpecificKnowledge" : [ "VA loans" ], "qualificationsBasic" : "Stellar phone skills, Dependability, Efficiency, Great communication", "qualificationsPreferred" : "Basic understanding of loan process, Willingness to learn loan process quickly", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Whether you come from a background in customer service, retail, or hospitality, you can be successful in our role. We don’t require a specific degree or experience, but we’re looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here! _**About The Role:**_ As a Customer Service Representative at Veterans United, you’ll be the friendly voice that helps guide callers to the answers they need. From answering general loan questions to transferring calls to other departments or addressing inquiries, you’ll be there to support and enhance the lives of our callers. Your goal? To be as helpful as possible and leave each caller feeling cared for. Our Customer Service Center isn’t your typical call center—it’s a place where a fast-paced environment meets a supportive, close-knit team. We genuinely care about each other and make an effort to build camaraderie, whether through team bonding moments, department-wide events, or celebrating wins together. Compassion and connection are at the heart of everything we do. To best serve our callers, our Customer Service Center operates 24/7, giving us the flexibility to support people whenever they need it. We offer a variety of shifts to fit different schedules, and you’ll be assigned one shift when you join the team. For this **full-time** position, we’re specifically looking for someone available to work **Sunday - Wednesday, 9am - 7pm.** Here’s a snapshot of what you’d be doing: * Answering incoming calls and connecting folks to the right department to get them what they need. * Providing top-notch customer service while answering basic questions about VA loans. * Juggling tasks like sending emails or instant messages to help quickly resolve issues. * Handle challenging situations with patience and professionalism, ensuring borrowers feel heard and supported, even when they’re upset or frustrated. _**About You:**_ * Fast-paced environments are where you thrive and you’re quick to learn and excel. * You either have a basic understanding of the loan process or the willingness to learn it quickly. * You’ve got stellar phone skills and know how to make every caller feel valued. * A solid work ethic drives you to give your best effort in everything you do. * Dependability, efficiency, and great communication are qualities you bring to every interaction. _**About Us:**_ We’re all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isn’t measured in numbers. Our success is measured in living our [values](https://www.veteransunited.com/about/values/) every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to military homebuyers and their families. And we always seek to lift up people and communities across the country. We’re so glad you’re here checking out this opportunity! If this role gets you excited but you’re worried you don’t check every box – don't sweat it. We’re more interested in what you can bring to the team than a perfect checklist. If you’re passionate, driven, and ready to make a difference, we’d love to hear from you. Come as you are, and together we’ll create something amazing. **Interested? Apply Today!** Learn more about Veterans United on [Glassdoor ](http://www.glassdoor.com/Overview/Working-at-Veterans-United-Home-Loans-EI_IE242421.11,37.htm)and our career site at [vu.com/careers](http://careers.veteransunited.com/) Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.", "summaryDescription" : "Customer Service Representative at Veterans United. Answer incoming calls. Connect callers to the right department", "postedDate" : "2026-06-16T03:52:40.844", "createdAt" : "2026-06-16T03:52:40.827", "lastUpdated" : "2026-06-16T13:12:55.821", "ingestTimestamp" : "2026-06-16T03:52:40.827", "mongoId" : "6a307b43f292fd229c04594a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://veteransunited.wd1.myworkdayjobs.com/VUHL/job/Columbia-MO/Customer-Service-Representative--Sunday---Wednesday--9-00am---7-00pm-_R6063", "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "VA loans" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.98 }, { "id" : "6a3065e2f292fd229cfac2d9", "title" : "Customer Service Representative", "company" : "Circle K", "industry" : "Retail", "salary" : { "min" : 24000.0, "max" : 32000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Customer Service Representatives in Cuero, Texas, adjusted for the retail industry and part-time employment." }, "location" : "Store 2741545 Cuero TX", "locations" : [ "Store 2741545 Cuero TX", "United States of America" ], "timestamp" : "2026-06-16T15:07:45.489", "fingerprint" : "37bc0f4d4a3167473683dbfcd08f5653a082b3223b50b39a843fba72184ab387", "source" : "workday", "language" : "en", "applyUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-2741545-Cuero-TX/Customer-Service-Representative_R597622-1", "externalId" : "R597622", "industryFunction" : { }, "locationPoint" : "29.09387,-97.28916", "structuredLocations" : [ { "city" : "Cuero", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.0938036,-97.2900564" } ], "locationText" : "Cuero, Texas, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High school diploma or equivalent", "professionalSkills" : [ "Customer service" ], "hardSkillsList" : [ "Cash handling" ], "hardSkills" : [ { "name" : "Cash handling", "level" : "intermediate" } ], "majorSkills" : "Customer service, Cash handling", "majorSkillsList" : [ "Customer service", "Cash handling" ], "coreResponsibilities" : "Greet customers, Assist customers with inquiries, Process transactions accurately, Maintain store cleanliness, Stock merchandise", "teamCollaboration" : "Work with team members", "domainKnowledge" : "Retail operations", "domainList" : [ "retail-operations" ], "domainSpecificKnowledge" : [ "Retail operations" ], "toolProficiency" : [ "POS systems" ], "communicationSkills" : "Verbal communication", "problemSolvingSkills" : "Problem resolution", "outcomesObjectives" : "Provide excellent customer service; Meet sales targets", "qualificationsBasic" : "High school diploma or equivalent, Previous customer service experience", "qualificationsPreferred" : "Previous retail experience, Cash handling experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Store 2741545: 4150 State Hwy 72 W, Cuero, Texas 77954 # _**Shift Availability**_ Flexible (Days, Evenings, Overnights + Weekends) ** _Time Type_** Part time **Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. **As a Customer Service Representative, you will enjoy:** * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement _**Your key responsibilities:**_ You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! **You are good at:** * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions **Great if you have:** * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! **Physical Requirements:** * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs ## Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: [In English](https://www.circlek.com/sites/default/files/pdf/EverifyPosterEnglish.pdf) [In Spanish](https://www.circlek.com/sites/default/files/pdf/EverifyPosterSpanish.pdf)", "summaryDescription" : "Customer Service Representative at Circle K. Skills: Customer service, Cash handling. Greet customers. Assist customers with inquiries", "postedDate" : "2026-06-16T03:52:32.606", "createdAt" : "2026-06-16T03:52:32.590", "lastUpdated" : "2026-06-16T15:07:45.489", "ingestTimestamp" : "2026-06-16T03:52:32.590", "mongoId" : "6a3065e2f292fd229cfac2d9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-2741545-Cuero-TX/Customer-Service-Representative_R597622-1", "salaryAnnualMin" : 24000, "salaryAnnualMax" : 32000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Cash handling", "Customer service", "Retail operations", "POS systems" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3065e1f292fd229cfac14b", "title" : "Customer Service Representative", "company" : "Circle K", "industry" : "Retail", "salary" : { "min" : 24000.0, "max" : 32000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Customer Service Representatives in Rapid City, SD, adjusted for the retail industry and part-time employment." }, "location" : "Store 2746573 Rapid City SD", "locations" : [ "Store 2746573 Rapid City SD", "United States of America" ], "timestamp" : "2026-06-16T15:15:27.713", "fingerprint" : "8ca8f583cd040334dcdb29bfb7540ca200b566910ea0910fa766be70010172b2", "source" : "workday", "language" : "en", "applyUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-2746573-Rapid-City-SD/Team-Member_R597846-1", "externalId" : "R597846", "industryFunction" : { }, "locationPoint" : "44.08054,-103.23101", "structuredLocations" : [ { "city" : "Rapid City", "state" : "South Dakota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.0806041,-103.2280230" } ], "locationText" : "Rapid City, South Dakota, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High school diploma or equivalent", "professionalSkills" : [ "Customer service" ], "hardSkillsList" : [ "Cash handling" ], "hardSkills" : [ { "name" : "Cash handling", "level" : "intermediate" } ], "majorSkills" : "Customer service, Sales", "majorSkillsList" : [ "Customer service", "Sales" ], "coreResponsibilities" : "Greet customers, Assist customers with product selection, Process transactions accurately, Maintain store cleanliness, Stock shelves, Handle customer inquiries, Resolve customer issues", "teamCollaboration" : "Work with team members", "domainKnowledge" : "Retail operations", "domainList" : [ "retail-operations" ], "domainSpecificKnowledge" : [ "Retail operations" ], "toolProficiency" : [ "POS systems" ], "communicationSkills" : "Customer interaction", "problemSolvingSkills" : "Customer issue resolution", "outcomesObjectives" : "Provide excellent customer service; Drive sales", "qualificationsBasic" : "High school diploma or equivalent, Previous customer service experience", "qualificationsPreferred" : "Previous retail experience, Cash handling experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Store 2746573: 2125 Moon Meadows Drive, Rapid City, South Dakota 57702 # _**Shift Availability**_ Evenings (Weekdays Only) ** _Time Type_** Part time **Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. **As a Customer Service Representative, you will enjoy:** * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement _**Your key responsibilities:**_ You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! **You are good at:** * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions **Great if you have:** * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! **Physical Requirements:** * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs ## Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: [In English](https://www.circlek.com/sites/default/files/pdf/EverifyPosterEnglish.pdf) [In Spanish](https://www.circlek.com/sites/default/files/pdf/EverifyPosterSpanish.pdf)", "summaryDescription" : "Customer Service Representative at Circle K. Skills: Customer service, Sales. Greet customers. Assist customers with product selection", "postedDate" : "2026-06-16T03:49:12.895", "createdAt" : "2026-06-16T03:49:12.849", "lastUpdated" : "2026-06-16T15:15:27.713", "ingestTimestamp" : "2026-06-16T03:49:12.849", "mongoId" : "6a3065e1f292fd229cfac14b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-2746573-Rapid-City-SD/Team-Member_R597846-1", "salaryAnnualMin" : 24000, "salaryAnnualMax" : 32000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Cash handling", "Customer service", "Sales", "Retail operations", "POS systems" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3065e2f292fd229cfac2d2", "title" : "Customer Service Representative", "company" : "Circle K", "industry" : "Retail", "salary" : { "min" : 14.0, "max" : 14.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Store 2746235 Warroad MN", "locations" : [ "Store 2746235 Warroad MN", "United States of America" ], "timestamp" : "2026-06-16T12:28:24.976", "fingerprint" : "89373768c44d841d7625c0215fc1f29050066092d9ca264d3d2adc061257fad2", "source" : "workday", "language" : "en", "applyUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-2746235-Warroad-MN/Team-Member_R597628-1", "externalId" : "R597628", "industryFunction" : { }, "locationPoint" : "48.90527,-95.3144", "structuredLocations" : [ { "city" : "Warroad", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "48.9052660,-95.3144040" } ], "locationText" : "Warroad, Minnesota, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Customer service", "Sales support" ], "hardSkillsList" : [ "Cash handling" ], "hardSkills" : [ { "name" : "Cash handling", "level" : "intermediate" } ], "majorSkills" : "Customer service, Sales support", "majorSkillsList" : [ "Customer service", "Sales support" ], "coreResponsibilities" : "Greet customers warmly, Assist customers with product selection, Process transactions accurately, Handle customer inquiries and complaints, Maintain store cleanliness and organization, Stock shelves and replenish inventory, Achieve sales targets, Follow company policies and procedures", "teamCollaboration" : "Work with team members", "domainKnowledge" : "Retail operations", "domainList" : [ "retail-operations" ], "domainSpecificKnowledge" : [ "Retail operations" ], "communicationSkills" : "Verbal communication", "problemSolvingSkills" : "Problem resolution", "specialRequirements" : "Ability to stand for extended periods, Ability to lift up to 25 pounds, Flexible scheduling availability", "outcomesObjectives" : "Provide excellent customer service; Meet sales goals", "qualificationsBasic" : "High School diploma or GED, Previous customer service experience, Ability to stand for extended periods, Ability to lift up to 25 pounds", "qualificationsPreferred" : "Previous retail experience, Cash handling experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Store 2746235: 203 State Avenue NE, Warroad, Minnesota 56763 # _**Shift Availability**_ Evenings and Overnights ** _Time Type_** Part time **Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. **As a Customer Service Representative, you will enjoy:** * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement _**Your key responsibilities:**_ You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! **You are good at:** * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions **Great if you have:** * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! **Physical Requirements:** * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Hiring Range: $14.00 to $15.50 ## Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: [In English](https://www.circlek.com/sites/default/files/pdf/EverifyPosterEnglish.pdf) [In Spanish](https://www.circlek.com/sites/default/files/pdf/EverifyPosterSpanish.pdf)", "summaryDescription" : "Customer Service Representative at Circle K. Skills: Customer service, Sales support. Greet customers warmly. Assist customers with product selection", "postedDate" : "2026-06-16T03:48:34.313", "createdAt" : "2026-06-16T03:48:34.260", "lastUpdated" : "2026-06-16T12:28:24.976", "ingestTimestamp" : "2026-06-16T03:48:34.260", "mongoId" : "6a3065e2f292fd229cfac2d2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-2746235-Warroad-MN/Team-Member_R597628-1", "salaryAnnualMin" : 29120, "salaryAnnualMax" : 29120, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Cash handling", "Customer service", "Sales support", "Retail operations" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305723f292fd229cf34866", "title" : "Customer Support Specialist", "company" : "Diligent Corporation", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customer Support Specialist in Bengaluru, India, with 1-3 years of experience in the SaaS industry, adjusted for company size and onsite work mode." }, "location" : "Bengaluru, Karnataka, India", "locations" : [ "Bengaluru", "Karnataka", "India" ], "timestamp" : "2026-06-16T07:10:34.977", "fingerprint" : "bf31b24fc41df262157ffb1f3c303a37c6c84981b1914f255886b8431ed29d49", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/diligentcorporation/jobs/6017411004", "externalId" : "6017411004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "hybrid", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, Karnataka, India", "experienceMinYears" : 1, "experienceMaxYears" : 3, "remoteFriendly" : true, "rawDescription" : "Position Overview: We are seeking a Customer Support Specialist to handle Tier 1 support and client relationships by answering Support calls from our clients, resolving issues and ensuring all appropriate follow up to confirm complete client satisfaction. Our support team works closely with both our Customer Success Team and our ProdOps team to ensure speedy resolution of all issues, and you must be extremely proficient in articulating with both technical and non-technical staff and users. The primary attribute we are looking for is excellent customer service with superb communication skills who has a passion for helping people and who is unflappable under pressure. You will have a commitment to offer the best customer service possible and the self-confidence to work with senior executives across the globe. Key Responsibilities • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services • Gather customer’s information and determine the issue by evaluating and analyzing the symptoms • Diagnose and resolve technical and software issues involving internet connectivity, login problems and more • Research required information using available resources • Follow standard processes and procedures • Identify and escalate priority issues per Client specifications • Redirect problems to appropriate resource • Accurately process and record call transactions using a computer and designated CRM software • Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business • Organize ideas and communicate oral messages appropriate to listeners and situations • Follow up and make scheduled call backs to customers where necessary • Stay current with system information, changes and updates Required Experience/Skills • 1-3 years’ experience of phone-based Software Application/Technical Support/Customer Service supporting end users • Excellent communication skills with internal stakeholders • Experience of phone-based Software Application/Technical Support or call center experience supporting end users • Proven problem-solving skills and technical aptitude • Working knowledge of Windows OS and other major operating systems • Superb communication and customer handling skills • Ability to think on your feet in a highly demanding and fast-moving environment About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com. To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.", "summaryDescription" : "Customer Support Specialist at Diligent Corporation", "postedDate" : "2026-06-15T23:18:53.160", "createdAt" : "2026-06-15T23:18:53.160", "lastUpdated" : "2026-06-16T07:10:34.977", "ingestTimestamp" : "2026-06-15T23:18:53.160", "mongoId" : "6a305723f292fd229cf34866", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309dbdf292fd229c1042cd", "title" : "Customer Service Representative", "company" : "BlueScope", "industry" : "Accounting", "salary" : { "min" : 52000.0, "max" : 65000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Service Representative in Lyndhurst, Australia, adjusted for the manufacturing industry and company size." }, "location" : "Lyndhurst, VIC, Australia", "locations" : [ "Lyndhurst", "VIC", "Australia" ], "timestamp" : "2026-06-16T11:23:45.552", "fingerprint" : "25b85f06ce7c61b74ce981444bc83ceb11f860c1a8c3b9407ef8ddd9066092c7", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/BlueScope/744000132299109-customer-service-representative", "externalId" : "744000132299109", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lyndhurst", "state" : "Victoria", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-38.0685384,145.2307493" } ], "locationText" : "Lyndhurst, Victoria, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Stakeholder management", "Commercial skills", "Analytical skills" ], "hardSkillsList" : [ "Order processing", "Pricing interpretation", "Delivery information interpretation" ], "hardSkills" : [ { "name" : "Order processing", "level" : "intermediate" }, { "name" : "Pricing interpretation", "level" : "intermediate" }, { "name" : "Delivery information interpretation", "level" : "intermediate" } ], "majorSkills" : "Customer relationship management, Customer support, Problem solving", "majorSkillsList" : [ "Customer relationship management", "Customer support", "Problem solving" ], "coreResponsibilities" : "Support customers with enquiries, Analyze customer enquiries, Analyze specifications, Analyze order details, Offer accurate quotes, Offer tailored advice, Prioritize customer requests, Manage customer requests, Set clear expectations, Balance urgency, Balance risk, Process orders, Interpret pricing, Interpret delivery information, Identify issues, Resolve issues, Track orders end-to-end, Anticipate potential delays, Inform customers of delays, Inform colleagues of delays, Follow up on opportunities, Support converting enquiries, Use data for planning, Use data for forecasting, Use data for improvement", "teamCollaboration" : "Work with sales teams; Work with operations teams; Work with supply chain teams; Work with manufacturing teams; Work with warehousing teams; Collaborate with colleagues", "domainKnowledge" : "Steel building products", "domainList" : [ "steel-building-products" ], "domainSpecificKnowledge" : [ "Steel building products" ], "communicationSkills" : "Clear communication; Confident communication; Share information", "continuousLearning" : "Ongoing development; Learn new things", "problemSolvingSkills" : "Problem-solving skills; Thoughtful problem-solving; Navigate problems thoughtfully; Work through complex situations; Work through unclear situations", "qualificationsBasic" : "Monday to Friday role, 38-hour week", "qualificationsPreferred" : "No prior steel industry experience necessary", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Our Lysaght business is looking for a Customer Service Representative to join the Customer Service team based in Lyndhurst Victoria. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects. Our customer centric team has a passion for service and team interaction, We are the face of the business and always have the customer at the heart of everything we do. In this role, you will bring your effective communication and problem-solving skills to manage customer enquiries and take ownership of customer relationships acting as a critical link between customers, sales, operations and supply chain teams. This is a Monday to Friday role, working a 38-hour week. No prior steel industry experience is necessary, just bring your drive and willingness to learn new things. We welcome candidates from diverse backgrounds who enjoying taking ownership and are passionate about delivering exceptional customer service. What Will You Do? As a key point of contact, you’ll support customers with enquiries that can vary in urgency and complexity, often balancing multiple priorities at once. You will: * interact with customers via phone and email building positive relationships and providing helpful solutions * analyse customer enquiries, specifications, and order details to offer accurate quotes and tailored advice * prioritise and manage multiple customer requests while setting clear expectations and balancing urgency and risk * process and interpret orders, pricing, and delivery information across systems ensuring accuracy and timeliness * identify and resolve issues collaboratively working with sales, operations, manufacturing, and warehousing teams * track orders end-to-end anticipating potential delays and keeping customers and colleagues informed * follow up on opportunities and support converting enquiries into confirmed orders using thoughtful problem-solving * use data and customer insights to support planning, forecasting, and continuous improvement initiatives More About You As someone who enjoys taking ownership and delivering an exceptional customer experience, you will bring: * the ability to communicate clearly and confidently sharing information between internal and external stakeholders in a collaborative and effective way * effective time management prioritisation skills - managing multiple priorities calmly and efficiently * an ability to navigate problems thoughtfully and work through complex or unclear situations effectively * natural ability for building positive relationships proactively with colleagues and customers * a high attention to detail * willingness to collaborate with others and contribute to a safe, supportive, and continuously improving team environment What’s in it For You * Structured onboarding and ongoing development * Opportunities to build commercial, analytical and stakeholder management skills * Health, wellbeing and lifestyle benefits * Employee Assistance Program * A supportive, high‑performing team environment * The chance to build a long‑term career with an iconic Australian business If you are a self-motivated individual with a passion for delivering exceptional customer service, we would like to hear from you. Join our team and immerse yourself in an engaging, dynamic work environment. Come and discover us at bluescope.com/life-at-bluescope/careers. Together we can make a world of difference. Applications close Friday 26th June 2026", "summaryDescription" : "Customer Service Representative at BlueScope. Skills: Customer relationship management, Customer support, Problem solving. Support customers with enquiries. Analyze customer enquiries", "postedDate" : "2026-06-16T00:01:02.000", "createdAt" : "2026-06-16T03:32:25.905", "lastUpdated" : "2026-06-16T11:23:45.552", "ingestTimestamp" : "2026-06-16T03:32:25.905", "mongoId" : "6a309dbdf292fd229c1042cd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Order processing", "Pricing interpretation", "Delivery information interpretation", "Customer relationship management", "Customer support", "Problem solving", "Stakeholder management", "Commercial skills", "Analytical skills", "Steel building products" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "69dde4492beec4dd3d9a3351", "title" : "Engineering Support Intern", "company" : "TxDOT", "industry" : "Government", "salary" : { "min" : 15.0, "max" : 19.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "UST-Texas-Plainview-Plainview-Hale Co Ae/Maint", "locations" : [ "UST-Texas-Plainview-Plainview-Hale Co Ae/Maint", "Hourly", "Nonexempt,
Plainview-Hale Co Ae/Maint (05HALECO)
3900 S BUS LOOP 27
Plainview, 79072

, Plainview-Hale Co Ae/Maint" ], "timestamp" : "2026-06-16T01:36:43.555", "fingerprint" : "1340bafd83daa6930006bccd42c6f848133e55e5a43e16d50cfd101638cfccf0", "source" : "taleo", "language" : "en", "applyUrl" : "https://fa009.taleo.net/careersection/ex/jobdetail.ftl?job=43222", "externalId" : "43222", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Plainview", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1847936,-101.7068410" } ], "locationText" : "Plainview, Texas, United States", "employmentType" : "INTERNSHIP", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Gain hands-on experience in transportation engineering, Apply skills in real-world settings", "teamCollaboration" : "Working alongside licensed professionals", "domainKnowledge" : "Transportation engineering", "domainList" : [ "transportation-engineering" ], "domainSpecificKnowledge" : [ "Transportation engineering" ], "continuousLearning" : "Pathway to grow career", "qualificationsBasic" : "Engineering or related science programs enrollment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Kickstart Your Engineering Journey with TxDOT! Looking to gain hands-on experience in transportation engineering while working alongside licensed professionals? The Texas Department of Transportation (TxDOT) Lubbock District's Plainview Office is now accepting applications for Engineering Support Interns . This paid opportunity is ideal for students enrolled in engineering or related science programs who want to apply their skills in real-world settings. Internships are scheduled to begin in May 2026 and will run through the Summer 2026 . Positions may also be evaluated for continuation on a year-round basis , offering a valuable pathway to grow your career with TxDOT. 15.54 19.00", "summaryDescription" : "Engineering Support Intern at TxDOT. Gain hands-on experience in transportation engineering. Apply skills in real-world settings", "createdAt" : "2026-06-14T20:49:35.588", "lastUpdated" : "2026-06-16T01:36:43.555", "ingestTimestamp" : "2026-06-14T20:49:35.588", "mongoId" : "69dde4492beec4dd3d9a3351", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31200, "salaryAnnualMax" : 39520, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Transportation engineering" ], "skillCount" : 1, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308587f292fd229c079a96", "title" : "Service Technical Manager", "company" : "Wabtec", "industry" : "Railroad Manufacture", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Service Technical Manager in Gandhidham, India, adjusted for manager seniority and the manufacturing industry." }, "location" : "Gandhidham, GJ, IN", "locations" : [ "Gandhidham", "GJ", "IN" ], "timestamp" : "2026-06-16T12:12:06.466", "fingerprint" : "486ea11d50360f610e663792b9d7611d61e30127788c2d255031ac72d19952f4", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Wabtec/3743990013617900-service-technical-manager", "externalId" : "3743990013617900", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Gandhidham", "state" : "Gujarat", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "23.0718743,70.1317150" } ], "locationText" : "Gandhidham, Gujarat, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 10, "experienceMaxYears" : 15, "experienceLevel" : "director", "remoteFriendly" : false, "rawDescription" : "Job Title: Services Technical Manager Role Summary: Provide leadership role in diesel shed and technical guidance to Sr Technicians and different teams engaged in maintenance of 4500 HP and 6000 HP locomotives. The Maintenance Manager will be responsible to plan and execute all work to achieve best performance levels. Essential Responsibilities: • Provide leadership role in diesel shed and technical guidance to Sr Technicians and different teams engaged in maintenance of 4500 HP and 6000 HP locomotives. Work closely with the Customer representative to meet the contractual KPI. Timely resolution of the issue escalated by the customer and cross functional team. • The Maintenance Manager will be responsible to plan and execute all work to achieve best performance levels. • The Maintenance Manager will ensure that all the activities being performed under scheduled, unscheduled maintenance including heavy maintenance and Wreck Repair of locomotives are as per laid down procedure and practices, within timelines, cost and quality including documentation and sign off. • Ensure all work performed follow safe and environment friendly practices. • Responsible for compliance with local regulations and specific local customer safety policies in the entire shed. Minimum Qualifications: • Bachelor’s in Engineering or applicable technical training with 12+ years applicable operations experience in maintenance of Locomotives, and/or transportation/rolling stock equipment. • Willingness to work in 24x7 operations - different shifts, various days. • Experience/exposure to IT tools for the purposes of planning and executing work. • Ability lead teams in a shop environment. • Good communication skills with aptitude for managing teams & multiple functional stakeholders. • Prior experience in the transportation industry. Preferred Qualifications: • Work experience of managing diesel locomotive / rolling stock maintenance shed and should be technically proficient in understanding and maintaining locomotive system level and sub-systems level. • Ability to analyze locomotive performance data, records, reports including loco self-test data • Should be capable to adopt and effectively implement IT systems related to monitoring & maintaining Locomotives Ability to promote safe & environmentally compliant work practices ## Additional Information What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com. Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.", "summaryDescription" : "Service Technical Manager at Wabtec", "postedDate" : "2026-06-15T13:35:09.000", "createdAt" : "2026-06-16T01:45:44.297", "lastUpdated" : "2026-06-16T12:12:06.466", "ingestTimestamp" : "2026-06-16T01:45:44.297", "mongoId" : "6a308587f292fd229c079a96", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "69dde4492beec4dd3d9a3287", "title" : "Intern Engineering Support", "company" : "TxDOT", "industry" : "Government", "salary" : { "min" : 20.0, "max" : 20.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "UST-Texas-Belton-Belton Area Office", "locations" : [ "UST-Texas-Belton-Belton Area Office", "Hourly", "Nonexempt,
Belton Area Office (09BELLCO)
410 W LOOP 121
Belton, 76513

, Belton Area Office" ], "timestamp" : "2026-06-16T01:18:18.989", "fingerprint" : "583804c535a24fa7d3304957ff705d79fbb48c404cb3fb3b2be0b974678fb95d", "source" : "taleo", "language" : "en", "applyUrl" : "https://fa009.taleo.net/careersection/ex/jobdetail.ftl?job=43924", "externalId" : "43924", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Belton", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "31.0560132,-97.4644530" } ], "locationText" : "Belton, Texas, United States", "employmentType" : "INTERNSHIP", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Assist in transportation engineering support, Perform construction inspection, Perform maintenance inspection, Perform structural construction, Perform structural maintenance, Perform laboratory work, Perform landscaping, Perform surveying, Perform engineering data collection, Operate data collection equipment, Perform entry-level engineering support work", "domainKnowledge" : "Transportation engineering", "domainList" : [ "transportation-engineering" ], "domainSpecificKnowledge" : [ "Transportation engineering" ], "qualificationsBasic" : "16 years old, U. S. Citizen or eligible to work, Currently enrolled student", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "TxDOT's Waco District has a job opening for a Year-Round Intern Engineering Support Tech at our Belton Area Office! Annually, over 500 College and High School students from across Texas and beyond select the Texas Department of Transportation as their employer of choice. A paid internship is a great opportunity to explore what TxDOT has to offer, expand your knowledge and skills, and possibly serve as a gateway to future job opportunities with the agency. Many students choose to join our team while they complete their college education. Engineering Support Techs assists in transportation engineering support work such as construction or maintenance inspection, structural construction or maintenance, laboratory work, landscaping, surveying, or engineering data collection, operating data collection equipment, and other entry-level engineering support work. Employees at this level perform assignments following specific instructions and are subject to frequent review by the immediate supervisor. To qualify, students must: • Must be 16 years old • Be a U.S. Citizen or be eligible to work in the U.S. • Be currently enrolled as a student at a high school, technical school, college or university. Work Location(s): • Belton Area Office: 410 W. Loop 121, Belton, TX 76513 Salary Plan/Grade • Intern Engineering Support: A11 ($20.44/Hourly) 20.44 20.44", "summaryDescription" : "Intern Engineering Support at TxDOT. Assist in transportation engineering support. Perform construction inspection", "createdAt" : "2026-06-14T20:42:35.298", "lastUpdated" : "2026-06-16T01:18:18.989", "ingestTimestamp" : "2026-06-14T20:42:35.298", "mongoId" : "69dde4492beec4dd3d9a3287", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 41600, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Transportation engineering" ], "skillCount" : 1, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "69dde4492beec4dd3d9a3361", "title" : "Intern Engineering Support", "company" : "TxDOT", "industry" : "Government", "salary" : { "min" : 35000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry level Intern Engineering Support role in Lubbock, Texas, adjusted for the government industry." }, "location" : "UST-Texas-Lubbock-Lubbock District Headquarters", "locations" : [ "UST-Texas-Lubbock-Lubbock District Headquarters", "Hourly", "Nonexempt,
Lubbock District Headquarters (05DISTHQ)
135 SLATON ROAD
Lubbock, 79404

, Lubbock District Headquarters" ], "timestamp" : "2026-06-16T01:25:07.482", "fingerprint" : "ae5b8f68b3a00ccf84d566e1fc182d2e6de6cd8744ed6f70001f4a0b7746b91f", "source" : "taleo", "language" : "en", "applyUrl" : "https://fa009.taleo.net/careersection/ex/jobdetail.ftl?job=43029", "externalId" : "43029", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lubbock", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.5855677,-101.8470215" } ], "locationText" : "Lubbock, Texas, United States", "employmentType" : "INTERNSHIP", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Gain hands-on experience, Apply skills in real-world settings", "domainKnowledge" : "Transportation engineering", "domainList" : [ "transportation-engineering" ], "domainSpecificKnowledge" : [ "Transportation engineering" ], "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Kickstart Your Engineering Journey with TxDOT! Looking to gain hands-on experience in transportation engineering while working alongside licensed professionals? The Texas Department of Transportation (TxDOT) Lubbock District's Construction Office is now accepting applications for Engineering Support Interns . This paid opportunity is ideal for students enrolled in engineering or related science programs who want to apply their skills in real-world settings. Internships are scheduled to begin in May 2026 and will run through the Summer 2026 . Positions may also be evaluated for continuation on a year-round basis , offering a valuable pathway to grow your career with TxDOT. 15.54 22.77", "summaryDescription" : "Intern Engineering Support at TxDOT. Gain hands-on experience. Apply skills in real-world settings", "createdAt" : "2026-06-14T20:42:01.514", "lastUpdated" : "2026-06-16T01:25:07.482", "ingestTimestamp" : "2026-06-14T20:42:01.514", "mongoId" : "69dde4492beec4dd3d9a3361", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Transportation engineering" ], "skillCount" : 1, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305701f292fd229cf321c6", "title" : "Technical Support Analyst (ICT)", "company" : "Brunswick Group", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Mid-Senior Technical Support Analyst in Washington, United States, adjusted for company size and industry." }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-16T06:55:34.548", "fingerprint" : "c4e80c24078371877176404a8aef64b7ed7a636c9a539fd0b37c3fa5db038410", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/brunswickgroup/jobs/8588537002", "externalId" : "8588537002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Washington", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8950982,-77.0363849" }, { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "Washington, District of Columbia, United States; New York, New York, United States", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : false, "rawDescription" : "Opportunity Brunswick Group is seeking an experienced, customer-focused, and solutions-oriented Technical Support Analyst to join our Washington, D. C. office. As part of our global ICT team, you will provide both onsite and remote technical support to ensure reliable, efficient, and secure technology operations across the firm. This is a hands-on role that combines technical expertise with strong communication and service delivery skills, supporting colleagues in Washington, D.C., across five U. S. offices, and internationally as needed. You’ll play a key role in maintaining Brunswick’s high standards of user experience by managing incidents, resolving technical issues, and contributing to continuous service improvement initiatives. ICT roles at Brunswick are required to be on-site 5 days per week. About the Role Duties and Responsibilities Provide daily onsite technical support for employees in the Washington, D. C. office. Deliver remote and telephone support to Brunswick offices across the U. S. and globally. Diagnose and resolve hardware, software, and connectivity issues efficiently. Monitor and manage incidents through the ICT Service Desk system, ensuring clear communication and timely resolution. Collaborate with global ICT colleagues on problem management and service enhancements. Support meeting room technology, AV systems, and end-user device setup and maintenance. Escalate complex issues to senior engineers or vendors as required, ensuring proper follow-through. Participate in IT projects, deployments, and system improvements. Provide occasional after-hours or weekend support as part of global service coverage. What We're Looking For Knowledge and Technical Acumen Minimum five years of experience working in a Helpdesk or Desktop Support environment. Experience working within a process-mature (ITIL) environment. Proficiency with Helpdesk service management systems for logging and tracking support requests. Excellent problem-solving and troubleshooting skills. Comprehensive knowledge of both PC and Mac systems. Strong understanding of cloud system administration, including Office 365 and Microsoft Exchange Center. Solid administrative understanding of Microsoft Azure (Entra, Intune). Knowledge of networking and topologies, including WAN, LAN, TCP/IP, DNS, and DHCP. Experience supporting Microsoft 365 Office Suite, Windows 11, and macOS environments. Hands-on experience supporting HP, Brother printers, and Canon copiers. Proficiency with Zoom, Microsoft Teams, Polycom, and Neat for video and audio conferencing and presentation setups. Experience with MDM platforms such as Microsoft Intune and JAMF. Familiarity with cloud file systems and Microsoft Authenticator. Strong awareness of security best practices and common security threats. Proficiency in laptop hardware support and maintenance. Working knowledge of anti-virus and threat protection systems. Skills Excellent client service, time management, and organizational skills. Strong communication skills with the ability to explain complex technical issues in simple, clear terms. Highly motivated, enthusiastic, and adaptable — a flexible self-starter with a can-do attitude. Comfortable working independently or as part of a team. Strong active listening and analytical thinking abilities. Ability to manage multiple concurrent priorities effectively. Calm, professional, and confident under pressure. Creative problem solver who can think outside the box. Passion for technology and continuous learning, with an interest in emerging tools and trends. Ideal Candidate International work experience or familiarity with global business environments. Multi-lingual Why Join Us Whether you are joining a client facing team, a core services team, or starting out on your professional career journey, joining Brunswick unlocks a range of exceptional employee benefits to support your financial future, health and wellness, family and community and continuous professional development. The successful applicant will be eligible for the following compensation and benefits package:  Base Pay: The annual base compensation range for this role is $95,000 - $120,000. The base pay offered will be determined by factors including experience, skills, training, office location, certifications, and education. Bonus Eligibility: Annual discretionary bonus contingent upon individual and firm-wide performance. Benefits: Medical, Dental, and Vision insurance. Disability insurance. Employee assistance program. Flexible spending account. Health savings account. Life insurance. Commuter Benefits. Generous Paid Time Off: 25 vacation days and 10 days sick leave, as well as 11 paid company holidays. Firm-sponsored 401(k) Plan with 3% automatic company contribution of base and bonus with an additional 1.5% profit share– immediate vesting. Career training and development opportunities. Employee discounts. Office Policy: At Brunswick, our work is a craft that thrives in teaching environments – whether in our offices or on-site with clients – through real-time observation, collaboration, human connection, clear guidance and by challenging one another to keep getting better. Our policy is that our team members are in person – either in the office or on-site with clients – at least four days each week. The firm will provide reasonable accommodation to qualified applicants or employees, as defined by applicable law. In addition to the application, the process may include virtual and in-person interviews, as well as an assessment, which may be timed. To request an accommodation during our application and hiring process, email americasaccommodations@brunswickgroup.com. About Brunswick Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes. Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity. Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world. Brunswick is an equal opportunity employer. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law. Please read our Global Privacy Notice to understand how your data is managed.", "summaryDescription" : "Technical Support Analyst (ICT) at Brunswick Group", "postedDate" : "2026-06-15T23:16:25.248", "createdAt" : "2026-06-15T23:16:25.248", "lastUpdated" : "2026-06-16T06:55:34.548", "ingestTimestamp" : "2026-06-15T23:16:25.248", "mongoId" : "6a305701f292fd229cf321c6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.95 }, { "id" : "6a30514df292fd229cefe17c", "title" : "Technical Support Engineer - EMEA", "company" : "LaunchDarkly", "industry" : "SaaS", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Technical Support Engineer in London, UK, with 2+ years of experience in the SaaS industry, adjusted for company size and full-time employment." }, "location" : "London, England, United Kingdom", "locations" : [ "London", "England", "United Kingdom" ], "timestamp" : "2026-06-16T09:01:28.083", "fingerprint" : "1b2b2b5646d8312c98190bdcf31b30dab06177e75d006ef92a93373c36635296", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/launchdarkly/jobs/7770572003", "externalId" : "7770572003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "experienceMinYears" : 2, "professionalSkills" : [ "Customer relationship management", "Technical troubleshooting", "Client advocacy" ], "hardSkillsList" : [ "Customer support", "Account management" ], "hardSkills" : [ { "name" : "Customer support", "level" : "intermediate" }, { "name" : "Account management", "level" : "intermediate" } ], "majorSkills" : "Customer Success, Client Retention", "majorSkillsList" : [ "Customer Success", "Client Retention" ], "coreResponsibilities" : "Manage a portfolio of customers, Build and maintain strong customer relationships, Ensure customer satisfaction and retention, Onboard new customers effectively, Provide proactive support and guidance, Identify and address customer needs, Drive adoption and value realization, Gather customer feedback for product improvement, Collaborate with sales and product teams, Act as a customer advocate internally", "teamCollaboration" : "Sales teams; Product teams", "domainKnowledge" : "Customer Success Management", "domainList" : [ "customer-success-management" ], "domainSpecificKnowledge" : [ "Customer Success Management" ], "toolProficiency" : [ "CRM software" ], "communicationSkills" : "Customer communication", "problemSolvingSkills" : "Customer issue resolution", "outcomesObjectives" : "Achieve high customer satisfaction scores; Maintain strong customer retention rates; Drive customer adoption of products; Increase customer lifetime value", "qualificationsBasic" : "2+ years of experience in a customer-facing role, Experience with CRM software, Excellent communication skills", "qualificationsPreferred" : "Experience in the SaaS industry, Familiarity with technical support tools, Bachelor's degree in a related field", "remoteFriendly" : false, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Job: As a Technical Support Engineer, you will report to the EMEA Technical Support Manager and resolve technically complex customer issues while working across departments to improve the customer experience. You will collaborate with other Technical Support Engineers to solve customer problems creatively while deepening your technical skills. You are committed to inclusion and motivated to work with a team that embraces diversity, and you value opportunities to grow. LaunchDarkly is a growing software company with a bold mission carried out by a diverse, global team, and we're looking for someone like you to help us continue to scale. We offer a strong compensation package including equity and benefits, remote-flexible working, and excellent salaries. We believe every software team can benefit from feature management, and we want your help making that vision a reality. If you're curious about improving the lives and work of software developers worldwide, this role will be a great fit. Responsibilities: Apply working knowledge of the LaunchDarkly platform including SDKs and integration patterns to resolve a variety of routine and moderate-complexity customer issues Resolve customer issues using established troubleshooting practices; escalate non-routine or ambiguous cases with a recommended course of action Analyze support case trends to identify recurring issues and recommend improvements to internal workflows or tooling Develop technical depth in platform and integrations to expand the range of issues you can resolve independently Typically requires a minimum of 2 years of experience in a customer-facing technical role Qualifications: Knowledgeable in programming concepts and fluent in at least one language (e.g., Node.js, PHP, Java) Passionate about learning and applying that knowledge to solving customer issues and advocating for customer success 2 or more years of related or equivalent professional experience, which may include experience gained through related work, education, or training Based in the UK, with preferred working hours aligned to EMEA business hours About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare \"big-bang\" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from \"Verified Recruiter\" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.", "summaryDescription" : "Technical Support Engineer - EMEA at LaunchDarkly. Skills: Customer Success, Client Retention. Manage a portfolio of customers. Build and maintain strong customer relationships", "postedDate" : "2026-06-15T23:15:32.191", "createdAt" : "2026-06-15T23:15:32.191", "lastUpdated" : "2026-06-16T09:01:28.083", "ingestTimestamp" : "2026-06-15T23:15:32.191", "mongoId" : "6a30514df292fd229cefe17c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Customer support", "Account management", "Customer Success", "Client Retention", "Customer relationship management", "Technical troubleshooting", "Client advocacy", "Customer Success Management", "CRM software" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "69dde4492beec4dd3d9a3264", "title" : "Intern Engineering Support", "company" : "Texas Department of Transportation", "industry" : "Government", "salary" : { "min" : 21.0, "max" : 21.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "UST-Texas-Alpine-El Paso - Alpine", "locations" : [ "UST-Texas-Alpine-El Paso - Alpine", "Hourly", "Nonexempt,
El Paso - Alpine (24ALPINE)
2400 N HWY 118
Alpine, 79830

, El Paso - Alpine" ], "timestamp" : "2026-06-16T01:36:50.396", "fingerprint" : "fcecebd1b79e8f7db5e99550ec1653353e8d47984f85736fd6bacda4ad94f10e", "source" : "taleo", "language" : "en", "applyUrl" : "https://fa009.taleo.net/careersection/ex/jobdetail.ftl?job=44019", "externalId" : "44019", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Alpine", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.3602181,-103.6628596" } ], "locationText" : "Alpine, Texas, United States", "employmentType" : "INTERNSHIP", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Work, engineers and contractors, Gain hands-on experience on real world projects, Make a meaningful impact on public safety and, Learn and explore, Help shape the future of transportation", "domainKnowledge" : "Transportation infrastructure", "domainList" : [ "transportation-infrastructure" ], "domainSpecificKnowledge" : [ "Transportation infrastructure" ], "qualificationsBasic" : "At least 16 years old, U. S. Citizen or eligible to work, Currently enrolled in at least 9 credit hours, Engineering or related science degree program, Accredited college or university accepted by TX PELS", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Launch your engineering career where big skies meet bold infrastructure. The Texas Department of Transportation (TxDOT) is seeking a motivated and curious engineer student intern to join our Alpine Area Office, serving the unique and expansive landscapes of West Texas. This is more than an internship-It's a chance to work alongside other engineers and contractors on real world projects that keep communities connected across miles of highways, rural roads, and desert terrain. You'll gain hands-on experience while making a meaningful impact on public safety and mobility. If you're ready to learn, explore, and help shape the future of transportation in one of Texas's most distinctive regions, we invite you to bring your ambition to Alpine. To qualify, students must be: - At least 16 years old - A U.S. Citizen or be eligible to work in the U.S., - Currently enrolled in at least 9 credit hours as a student in an engineering or related science degree program in an accredited college or university accepted by TX PELS. Apply today for this great opportunity! Salary Range: Intern Engineering Support - A11 - $21.44 21.44 21.44", "summaryDescription" : "Intern Engineering Support at Texas Department of Transportation. Work. engineers and contractors", "createdAt" : "2026-06-14T19:54:56.692", "lastUpdated" : "2026-06-16T01:36:50.396", "ingestTimestamp" : "2026-06-14T19:54:56.692", "mongoId" : "69dde4492beec4dd3d9a3264", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 43680, "salaryAnnualMax" : 43680, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Transportation infrastructure" ], "skillCount" : 1, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "intern ai automation technical customer service operations support jobs", "metadata" : { "title" : "intern ai automation technical customer service operations support" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 110175, "totalPages" : 2204, "hasNext" : true, "hasPrevious" : false } }

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