Continental
Automotive
InternAIAutomation&TechnicalCustomerServiceOperationsSupport
“Intern - AI Automation & Technical Customer Service Operations Support at Continental. Skills: AI automation, Customer service, Market trends. Assist in analyzing data. Assist in designing data”
What You'll Achieve.
Improve customer experiences
Industry & Context.
Data interpretation; Identify trends
What They're Looking For.
Must Have
Bachelor's degree in Business Administration, Marketing, Economics, Engineering, or related field, Analytical skills, Excellent attention to detail, Organizational skills, Proficiency in Microsoft Office Suite, Written communication skills, Verbal communication skills, Ability to work effectively in a team environment, Customer-oriented mindset, Eagerness to learn and adapt
Nice to Have
Proficiency in Power automate/Copilot, Academic projects or coursework related to market research or customer service
What You'll Do.
Assist in analyzing data
Assist in designing data
Assist in classifying data
Lead projects in creation of AI automation process
Document product performances
Monitor product performances
Help prepare project review reports
Help prepare presentations for internal stakeholders
Support by analyzing customer feedback
Identify market trends
Identify brand presence
Contribute to development of AI assisted customer service
Contribute to development of AI assisted customer service
Participate in projects aimed at enhancing AI automation
Participate in projects aimed at enhancing customer service
How You'll Work.
Team & Collaboration
Internal stakeholders
Communication Scope
Written communication; Verbal communication
Process & Methodology
Project management
Applying for this Intern - AI Automation & Technical Customer Service Operations Support role?
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