{ "count" : 65862, "data" : [ { "id" : "6a305098f292fd229cef28e3", "title" : "Call Center Agent", "company" : "Jerry", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Charlotte, North Carolina", "locations" : [ "Charlotte, North Carolina", "Houston, Texas", "Orem, Utah", "Reno, Nevada", "Nashville, Tennessee", "Tucson, Arizona" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T10:35:17.273", "fingerprint" : "ebe3ac2c25e54b7d1fa5102287af26231caadf1205cd307b1d7a116bdc04a374", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/jerry.ai/b7eb7955-3f4f-4cc1-b593-041aaf3f6bb7/application", "externalId" : "b7eb7955-3f4f-4cc1-b593-041aaf3f6bb7", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies", "domainList" : [ "insurance-policies" ], "domainSpecificKnowledge" : [ "Insurance policies" ], "continuousLearning" : "Ongoing training; Mentorship", "problemSolvingSkills" : "Finding solutions", "outcomesObjectives" : "Make measurable difference", "qualificationsBasic" : "2+ years call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Call Center Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Call Center Agent at Jerry. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:31:09.742", "lastUpdated" : "2026-06-16T10:35:17.273", "ingestTimestamp" : "2026-06-16T00:31:09.742", "mongoId" : "6a305098f292fd229cef28e3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "P&C license" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305930f292fd229cf45a24", "title" : "Call Center Agent", "company" : "Jerry", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Charlotte, North Carolina", "locations" : [ "Charlotte, North Carolina", "Houston, Texas", "Orem, Utah", "Reno, Nevada", "Nashville, Tennessee", "Tucson, Arizona" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T10:56:28.440", "fingerprint" : "0f956f39ce37cdc4afd5d7feab3e9193dc4d306cbd23d83e9137ef2ee4d951eb", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Jerry.ai/b7eb7955-3f4f-4cc1-b593-041aaf3f6bb7/application", "externalId" : "b7eb7955-3f4f-4cc1-b593-041aaf3f6bb7", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Call Center Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Call Center Agent at Jerry. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:29:25.939", "lastUpdated" : "2026-06-16T10:56:28.440", "ingestTimestamp" : "2026-06-16T00:29:25.939", "mongoId" : "6a305930f292fd229cf45a24", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.97 }, { "id" : "6a305981f292fd229cf484dd", "title" : "Call Center Agent", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 32000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Call Center Agent in Tampa, United States, with adjustments for the hospitality industry and company size." }, "location" : "Tampa, FL, United States", "locations" : [ "Tampa", "FL", "United States" ], "timestamp" : "2026-06-16T09:08:27.907", "fingerprint" : "0844ee6623d81193ac7e1df7f3ad021839f36e7aa54a3ba57c9ca57c9f1dbf54", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132081319-call-center-agent", "externalId" : "744000132081319", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Handle customer calls professionally, Provide accurate information, Assist customers with questions, Document customer interactions, Maintain accurate records, Resolve routine issues, Escalate complex concerns, Conduct follow-up communications, Meet quality standards, Meet productivity standards, Collaborate with team members", "teamCollaboration" : "Collaborate with team members", "communicationSkills" : "Verbal communication; Active listening", "continuousLearning" : "Skill development; Ongoing learning opportunities", "problemSolvingSkills" : "Problem-solving abilities", "qualificationsBasic" : "High school diploma or equivalent", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Entertainment Travel Associates , we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Summary We are seeking a motivated Call Center Agent to provide exceptional customer support and assist customers with inquiries regarding company products and services. This role is ideal for individuals with strong communication skills and a passion for customer care. Responsibilities * Handle inbound and outbound customer calls professionally and efficiently. * Provide accurate information regarding products, services, and promotions. * Assist customers with questions, concerns, and service requests. * Document customer interactions and maintain accurate records. * Resolve routine issues and escalate complex concerns when necessary. * Conduct follow-up communications to ensure customer satisfaction. * Meet established quality and productivity standards. * Collaborate with team members to deliver a positive customer experience. ## Qualifications * High school diploma or equivalent required. * Strong verbal communication and active listening skills. * Excellent customer service and problem-solving abilities. * Ability to multitask and remain organized in a fast-paced environment. * Strong attention to detail and professionalism. * Positive attitude and team-oriented mindset. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Call Center Agent at Alphabe Insight Inc. Handle customer calls professionally. Provide accurate information", "postedDate" : "2026-06-14T23:52:50.000", "createdAt" : "2026-06-15T23:42:48.094", "lastUpdated" : "2026-06-16T09:08:27.907", "ingestTimestamp" : "2026-06-15T23:42:48.094", "mongoId" : "6a305981f292fd229cf484dd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 32000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2cb13c74d8ee00a09dc963", "title" : "Call Center Agent", "company" : "Jerry", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Charlotte, North Carolina", "locations" : [ "Charlotte, North Carolina", "Houston, Texas", "Orem, Utah", "Reno, Nevada", "Nashville, Tennessee", "Tucson, Arizona" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-15T12:36:32.380", "fingerprint" : "b4ee4bea746e2da446b908a214c02c8c24caaaaf5fd749e7a298b8443340028f", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Jerry.ai/40791316-8004-4499-bd88-66e06f8846d4/application", "externalId" : "40791316-8004-4499-bd88-66e06f8846d4", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain Jerry policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies", "domainList" : [ "insurance-policies" ], "domainSpecificKnowledge" : [ "Insurance policies" ], "continuousLearning" : "Ongoing training; Mentorship", "outcomesObjectives" : "Make measurable difference", "qualificationsBasic" : "2+ years call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Call Center Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Call Center Agent at Jerry. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-14T04:43:21.132", "lastUpdated" : "2026-06-15T12:36:32.380", "ingestTimestamp" : "2026-06-14T04:43:21.132", "mongoId" : "6a2cb13c74d8ee00a09dc963", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "P&C license" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c94e874d8ee00a098bdf5", "title" : "Financial Performance and Analysis", "company" : "Getnet", "industry" : "FinTech", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Financial Performance and Analysis role in Madrid, Spain, adjusted for the FinTech industry." }, "location" : "Madrid, Madrid, Spain", "locations" : [ "Madrid", "Madrid", "Spain" ], "timestamp" : "2026-06-15T09:26:43.034", "fingerprint" : "d7381340f9999217e17b528557279df139e22bc370b91841aa7b793c17934513", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/getnet/jobs/4751604101", "externalId" : "4751604101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Madrid", "state" : "Madrid", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "40.4237276,-3.6899043" } ], "locationText" : "Madrid, Madrid, Spain", "minimumEducation" : "Bachelor's", "softSkillsList" : [ "Clear communication", "Analytical mindset" ], "softSkills" : [ { "name" : "Clear communication" }, { "name" : "Analytical mindset" } ], "teamCollaboration" : "FP&A teams; Finance & Accounting teams; Finance Tech teams; Regional teams", "domainKnowledge" : "Payment solutions; Fintech; Acquiring hub", "domainList" : [ "payment-solutions", "fintech", "acquiring-hub" ], "domainSpecificKnowledge" : [ "Payment solutions", "Fintech", "Acquiring hub" ], "communicationSkills" : "Clear communication", "continuousLearning" : "Self-development programmes", "problemSolvingSkills" : "Identify data inconsistencies; Identify structural effects; Identify model-related issues", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "✨ Your talent drives our future Getnet is a global technology company specializing in payment solutions for commerce. Founded in Brazil and operating across Latin America and the Iberian Peninsula, we support over 1.3 million merchants with end-to-end services — from POS terminals to e-commerce platforms. We are part of PagoNxt, the global fintech of the Santander Group, and operate as an acquiring hub with a strong presence in Spain, Portugal, Brazil, Mexico, Chile, Argentina, and Uruguay. Our mission is clear: to simplify payments with innovation, security, and scale, helping businesses of all sizes grow with agility. We offer a unified platform that integrates hardware, software, fraud prevention, acquiring, reconciliation, and financial services — all in a single ecosystem, so our clients can focus on growing their business. Being part of Getnet means joining a company that combines the innovation of a fintech with the solidity of a global bank. Imagine your future. Care for your career. Simplify your journey. This means you'll have the chance to build impactful solutions, grow with real development opportunities, and thrive in a culture that values well-being, inclusion, and clarity. We combine flexibility, autonomy, and global collaboration — so you can focus on what matters, connect with purpose, and help shape the future. Here, you'll find space to grow, real opportunities to lead, and a culture where everyone belongs and contributes. ✨ If you want to be part of the next generation of financial solutions, this is the place. At Getnet, we are looking for a Financial Performance and Analysis to join our team in Madrid. \uD83D\uDCCCWhat you'll do Financial Model Architecture: maintain and evolve the financial model structure and driver logic used for performance analysis, forecasting and planning. Data Integrity & Consistency: ensure consistency and reliability of data across actuals, forecast and planning cycles through validation and reconciliation. Assumptions & Calculations Validation: review and validate assumptions, calculations and model behaviour to ensure financial coherence. Regional Coordination & Consolidation: coordinate and consolidate financial inputs from countries and regions, applying and explaining consolidation rules. Performance: contribute to financial performance activities by clarifying model-related drivers and structural effects behind deviations. Forecast & Planning: work closely with planning to reflect planning assumptions and scenarios accurately within the financial model. Process & Tool Improvement: collaborate with Finance Tech to improve data quality, automation and robustness across FP&A processes. What we are looking for Experience Strong track record in FP&A, financial modelling, controlling or planning roles. Exposure to actuals, forecast and planning cycles. Experience using planning tools (Oracle EPM or similar) is a plus Experience working with financial data from multiple countries or business units. Education, knowledge and skills Bachelor’s degree in Finance, Economics, Business Administration, Engineering or a related field. A Master’s degree in Finance, Corporate Finance, Business Analytics or similar is a plus. Knowledge of Power BI, Power Query, SQL, Oracle, Databricks or similar tools is an advantage. Solid financial modelling skills and understanding of P&L structure and key drivers. Strong skills and ability to work with structured financial data. Understanding of forecasting logic, assumptions and sensitivities. Ability to identify data inconsistencies, structural effects and model-related issues. Clear communication skills and ability to work with FP&A, Finance & Accounting, Finance Tech and regional teams. Proactive attitude, attention to detail and analytical mindset. \uD83C\uDFAF What we offer \uD83E\uDE7A Medical insurance \uD83D\uDCAA Wellhub \uD83D\uDE91 Life insurance \uD83D\uDC89 Annual healthcare \uD83D\uDE8C Transportation allowance \uD83C\uDF55 Meal voucher/food voucher \uD83D\uDCDA Access to self-development programmes \uD83C\uDFE2 Hybrid Collaborative environment: Successful candidate must be prepared to work 60% on site \uD83D\uDCEC Next step Apply and if you know someone who might be looking for this opportunity, share it.", "summaryDescription" : "Financial Performance and Analysis at Getnet", "postedDate" : "2026-06-14T04:54:16.069", "createdAt" : "2026-06-14T04:54:16.069", "lastUpdated" : "2026-06-15T09:26:43.034", "ingestTimestamp" : "2026-06-14T04:54:16.069", "mongoId" : "6a2c94e874d8ee00a098bdf5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Clear communication", "Analytical mindset", "Payment solutions", "Fintech", "Acquiring hub" ], "skillCount" : 5, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c8db074d8ee00a09799ea", "title" : "SVP Practice and Performance Delivery", "company" : "Quantexa", "industry" : "Delivery", "salary" : { "min" : 200000.0, "max" : 350000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an executive-level SVP Practice and Performance Delivery in London, UK, adjusted for the technology industry and company size." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-15T09:30:37.840", "fingerprint" : "cde6995ac96b1eb62d9a9adaa9ff000939d23ca765cefe8ba77547caff0f1723", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/quantexa/1e2a72aa-c6bc-4c1d-9254-ec94f0ecbf4e/application", "externalId" : "1e2a72aa-c6bc-4c1d-9254-ec94f0ecbf4e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Financial management", "Performance reporting" ], "majorSkills" : "Practice strategy, Delivery evolution, Operational control, Financial control", "majorSkillsList" : [ "Practice strategy", "Delivery evolution", "Operational control", "Financial control" ], "coreResponsibilities" : "Define and deliver goals, Own Global Practice strategies, Lead Delivery Service Operations, Lead Programme Management Office teams, Provide operational and financial control, Provide resource allocation, Provide project services, Lead Delivery Evolution Programme, Transform Delivery function, Own strategy for enabling Partners, Ensure customer experience with Partners", "teamCollaboration" : "Across multiple teams; Regional teams; Global Practice Managers", "projectManagementSkills" : [ "Programme Management" ], "domainKnowledge" : "Financial crime; Customer lifecycle management", "domainList" : [ "financial-crime", "customer-lifecycle-management" ], "domainSpecificKnowledge" : [ "Financial crime", "Customer lifecycle management" ], "communicationSkills" : "Communicate with clarity", "continuousLearning" : "Continuous Training and Development", "problemSolvingSkills" : "Solve complex problems", "outcomesObjectives" : "Strengthen Delivery's profitability; Transform partner engagement; Optimize delivery ways of working; Reduce project effort; Leverage AI tooling", "qualificationsBasic" : "Background in professional services, Responsibility for strategic direction, Operational focus, Financial management, Resource allocation, Performance reporting, Inspire and lead others, Collaborate effectively across teams, Grasp complex concepts, Communicate with clarity and gravitas", "qualificationsPreferred" : "Consulting services background", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "What we’re all about. At Quantexa, we believe that when we come together in the pursuit of excellence, great things happen. That’s how we do things - together. While our business is built on data, our culture is collective. We focus on growth - not just the bottom line - and foster an environment where people feel empowered to do their best work. Even though we operate across continents and time zones, collaboration is at the heart of everything we do. We stay connected, celebrate our successes, and unite to tackle challenges as one team. With colleagues in 19 countries, speaking over 20 languages and representing 61 nationalities, we create a true sense of belonging. At Quantexa, we’re looking for people who share that vision. People like you. If our incredible culture sounds like you, we’d love you to join us. The Opportunity. At Quantexa, our project Delivery teams are central to our clients' success, enabling them to adopt our technology effectively for multiple use cases including financial crime and customer lifecycle management. We currently operate Delivery teams across three regions (APAC, EMEA and NA) with team members located in London, Liverpool, Malaga, Dubai, Singapore, Kuala Lumpur, Tokyo, Melbourne, Sydney, Boston, New York, Toronto and Ottawa. Each Region comprises the following, reporting into the SVP of Region: - One or more Delivery or Programme Managers, each owning project delivery to a portfolio of clients; - Four Regional Practice Managers providing line management and leadership of the staff in each practice. Our four main practices are the units into which our teams are allocated. Each has a Global Practice Manager owning the strategy and direction for the practice: - Project and Programme Management - Solution Architects - Data Engineering and Tech Leads - Technical Business Analysts We are seeking a highly commercially minded SVP of Delivery Practices and Performance. This is a global role supporting our three SVP Regional Heads and the COO. The purpose of this role is to provide a set of operational support services to each of the regional heads and to lead a series of strategic initiatives to evolve and transform the Delivery function against the future needs of the business. Three immediate areas of focus for the role include: - Strengthening Delivery’s contribution to the overall company profitability - Transforming how we work with our professional partners aligning to our Partner First strategy - Optimising delivery ways of working to reduce project effort and leverage the latest developments in AI tooling These areas of focus will develop and evolve as the business grows and evolves itself. What you’ll be doing. - You will report directly to the Chief Operations Officer to help define and deliver the Delivery function’s overall goals. - You will own our Global Practice strategies covering the Delivery wide organisational priorities for each practice and their future direction and evolution based upon market and company dynamics. Global Practice Managers will report to you. - You will lead our Delivery Service Operations and Programme Management Office teams providing operational and financial control, resource allocation and project services to the regional teams. - You will lead our Delivery Evolution Programme focussed upon transforming the Delivery function against the future needs of the business. - You will own the strategy for enabling Partners to Deliver Quantexa services to high standards, ensuring that our customers get the same experience working with our Partners as they do when working with us. What you’ll bring. - A strong background in professional or consulting services, with responsibility for setting the strategic direction of a significant team. - A strong operational focus, including financial management, resource allocation, and performance reporting. - The ability to inspire and lead others towards a shared mission and common objectives. - The ability to collaborate effectively across multiple teams to solve complex problems and deliver meaningful outcomes. - Ambition balanced with humility, alongside a commitment to doing the right thing in the right way. - Strong capability in grasping complex concepts and communicating with clarity and gravitas across a range of subjects. Our perks and quirks. What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits. We offer: - Competitive salary & Company bonus - 25 days annual leave (with the option of buying up to 5 days, and rolling over up to 10), plus national holidays + your birthday off! - Pension scheme with a company contribution of 6% (when you contribute 3%) - Private Healthcare, including dental & optic cover - Life Insurance and Income Protection - Regularly bench-marked salary rates - Enhanced Maternity, Paternity, Adoption, or Shared Parental Leave - Well-being days - Volunteer Day off - Work from Home Equipment - Commuter, Tech and cycle to work schemes - Free Subscription to a meditation, relaxation and sleep app - Continuous Training and Development - Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our ‘Work from Anywhere’ policy - Team Social Budget & Company-wide Socials Our mission. We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future. It’s all about you. We want you to feel welcome, valued, and respected - because it’s your individuality and passion that make you Q. We see that, and we celebrate it. That’s why we’re proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse work environment, continuously improving to ensure everyone belongs. Our recruitment process is designed to be inclusive and accessible. If you need any reasonable adjustments or accommodations, please let our Talent Acquisition Team know - we’re happy to assist. No matter your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity, or abilities—whoever you are—if you're a passionate, curious, and caring human eager to push the boundaries of what’s possible, we want to hear from you.", "summaryDescription" : "SVP Practice and Performance Delivery at Quantexa. Skills: Practice strategy, Delivery evolution, Operational control, Financial control. Define and deliver goals. Own Global Practice strategies", "createdAt" : "2026-06-14T06:37:19.651", "lastUpdated" : "2026-06-15T09:30:37.840", "ingestTimestamp" : "2026-06-14T06:37:19.651", "mongoId" : "6a2c8db074d8ee00a09799ea", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Practice strategy", "Delivery evolution", "Operational control", "Financial control", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Financial management", "Performance reporting", "Programme Management", "Financial crime", "Customer lifecycle management" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30719df292fd229cffa017", "title" : "Head of Division, Governance Indicators and Performance", "company" : "OECD", "industry" : "International Affairs", "salary" : { "min" : 150000.0, "max" : 220000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Executive Director in Paris, France, adjusted for the OECD's global standing and the specific industry." }, "location" : "Paris, Île-de-France Region, France", "locations" : [ "Paris", "Île-de-France Region", "France" ], "timestamp" : "2026-06-16T12:29:27.529", "fingerprint" : "ffa729928a5dc254bceab085478c8343156e76c78f2fa7b49728c41f9b4d246c", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/OECD/744000132205964-head-of-division-governance-indicators-and-performance", "externalId" : "744000132205964", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Paris", "state" : "Île-de-France", "country" : "France", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.8588897,2.3200410" } ], "locationText" : "Paris, Île-de-France, France", "employmentType" : "FULL_TIME", "experienceMinYears" : 15, "experienceMaxYears" : 99, "experienceLevel" : "executive", "coreResponsibilities" : "Oversee the development and implementation of governance indicators, Manage the performance measurement framework, Lead the analysis of performance data, Develop strategies for performance improvement, Ensure the quality and reliability of indicators, Collaborate with internal and external stakeholders, Prepare reports and presentations on governance and performance, Contribute to the strategic direction of the division", "teamCollaboration" : "Internal and external stakeholders", "domainKnowledge" : "Governance indicators; Performance measurement", "domainList" : [ "governance-indicators", "performance-measurement" ], "domainSpecificKnowledge" : [ "Governance indicators", "Performance measurement" ], "communicationSkills" : "Prepare reports; Prepare presentations", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "THE OECD – Who we are, what we do The Organisation for Economic Co-operation and Development ([OECD](http://www.oecd.org/about/)) is an international organisation comprised of 38 member countries, whose mission is to build better policies for better lives. We promote policies that will improve the economic and social well-being of people around the world. Together with governments, policy makers and citizens, we work to establish evidence-based international standards, and finding solutions to a broad range of social, economic and environmental challenges, from the improvement of economic performance and creating jobs to fostering strong education and fighting international tax evasion. We provide a unique forum and knowledge hub for data and analysis, exchange of experiences, best-practice sharing, and advice on public policies and international standard-setting. THE DIRECTORATE FOR PUBLIC GOVERNANCE The Directorate for Public Governance (GOV) leads the OECD’s work on public governance, supporting co-ordinated, innovative, international action across both domestic and global policy agendas. The Directorate implements the priorities of the Programme of Work and Budget (PWB) set by Member Countries and the Secretary-General in its area of responsibility. GOV works across a broad range of policy areas to support governments in promoting good governance that enhances trust in institutions, improves the functioning of national government and supports growth. Its work is organised across eight divisions and focuses on helping governments at all levels design and implement strategic, evidence-based and innovative policies. Within GOV, the new reorganised Governance Indicators and Performance (GIP) Division provides data and analysis on public governance through three complementary units, addressing cutting edge issues in OECD countries. The Governance Statistics Unit develops internationally comparable public governance statistics and leads flagship publications such as Government at a Glance. The Measuring Trust in Public Institutions Unit produces evidence on the drivers of trust through the OECD Trust Survey and manages the OECD Global Trust Project. The Digital Government, Innovation and Public Administrative Services Unit advances digital transformation and the modernisation of public administrations by leveraging data, artificial intelligence, innovation, and strategic foresight, to support the advancement of human-centered public administrative services. THE POSITION GOV is seeking a dynamic and visionary leader to head the GIP division. As a key member of the Senior Management team, s/he will will report to the Director and provide leadership and ensure the OECD is at the forefront of governance policy thinking. The breadth and the complexity of the policy issues for which GOV is responsible require an experienced senior executive with an excellent understanding of public governance issues, political processes and effective institutional settings. S/he thrives in a fast paced, multidisciplinary work environment, is an innovative strategic thinker with political sensitivity. Finally, s/he has a proven track record of managing and delivering a complex Programme of Work and Budget, as well as leading large and diverse international teams, while maintaining a wide and effective professional network. Main Responsibilities Leadership * Support the implementation of the Organisation’s Programme of Work and Budget (PWB) and the advancement of the strategic outcomes, in the areas of measuring public governance outputs and outcomes, government effectiveness and efficiency, performance of public administrative services, public sector innovation, digital government and artificial intelligence and the drivers of trust in public institutions. * Ensure the division maintains cutting edge thinking while strengthening the evidence base and robustness of its outputs. * Ensure cross-directorate support for high-quality data, indicators and analysis on public governance. * Exercise critical oversight of analytical and policy content of flagship publications. * Ensure the provision of timely and technically-sound analysis, data, indicators and policy recommendations. * Work with the directorate’s senior management and Director’s office to support the Office of the Secretary-General with targeted policy advice. * Strengthen the global impact of the division’s work through increased engagement partner countries including key partners, in line with the OECD’s global relations strategy as well as with G20 and G7 and regional organisations. Representation and Liaison * Represent GOV and the OECD at internal and external meetings. * Maintain close contacts with national delegates, ministries, experts and research bodies and establish and maintain strong relationships with other international organisations. * Actively contribute to the effective dissemination of the Division’s work through the media, professional networks, academia and other communities. * Ensure efficient and effective management of OECD working parties and informal networks. Management and Co-ordination * Direct and supervise the activities of the Division ensuring high quality deliverables and in line with corporate standards, ensuring effective budget and HR management and adequate funding of the division. * Lead and manage staff within the Division, setting objectives and providing regular feedback to support performance and development, while fostering a cohesive, multicultural and multidisciplinary team, and promoting a culture of excellence, inclusion, diversity, and staff wellbeing. * Adhere to and promote the highest professional standards and the ethical principles of the OECD's Code of Conduct in all internal and external matters. * Ensure senior management is well briefed on the Division’s activities. Assist the Director in the smooth running of the Directorate and its contribution to OECD-wide objectives. * Work across Divisions within GOV and with other Directorates to promote coherence between public governance policies and other relevant policy areas and ensure effective coordination with the Office of the Secretary-General. ## Qualifications Ideal Candidate Profile Academic and Professional Background * Advanced university degree in economics, public administration, social science research and/or statistics, preferably with some specialisation in advanced econometric analysis and other quantitative analysis. * At least 10 years’ experience in government, international organisation or a research institute conducting comparative analysis in public governance issues and related policy fields. * Excellent knowledge of public governance issues and ability to quickly assimilate policy issues in unfamiliar areas, and work collaboratively with subject-matter experts. * Proven record of engaging at senior levels within a political decision-making environment. * Proven ability to interpret and apply statistics. * Strong leadership and management skills, with proven ability to build high‑performing teams, oversee delivery, and support staff development and career progression. * Ability to plan and deliver the Division’s Programme of Work, including budget management and raising external funding to support its implementation. * Strong achievement orientation and initiative, with the ability to work under pressure, often to tight deadlines. Communication and Languages * Fluency in one of the two OECD official languages (English and French) and a knowledge of, or a willingness to learn, the other. * Knowledge of other languages would be an asset. * Excellent drafting and editorial skills. * Excellent communications skills and the ability to represent the OECD’s key messages to different fora. ## Additional Information Core Competencies * Staff in Executive Leadership are expected to demonstrate behaviours aligned to six core competencies which will be assessed as part of this hiring processes at level 3: Vision and Strategy; Enable People; Ethics and Integrity; Collaboration and Horizontality; Achieve Results; Innovate and Embrace Change. * To learn more about the definitions for each competency, please refer to the [OECD Core Competency Framework](https://www.oecd.org/careers/OECD-Core-Competency-Framework.pdf). Closing Date * This vacancy will be filled as soon as possible, and applications should reach us no later than 23h59 13 July 2026 (CEST). ContractDuration * Three-year fixed term appointment, with the possibility of renewal. Please note that our Rules and Regulations stipulate that the mandatory retirement age is 67. [What the OECD offers](http://www.oecd.org/careers/whatweoffer.htm) * Monthly base salary starting from 12 672 EUR plus allowances, based on eligibility, exempt of French income tax. * [Learn more](http://www.oecd.org/careers/work/) about what we offer and why the OECD is a great place to work. * Browse our [People Management Guidebook](https://issuu.com/oecd.publishing/docs/issu_20eng) to learn more about all aspects relating to people at the OECD, our workplace environment and on policies supporting staff in their daily life. * Please note that the appointment may be made at a lower grade based on the qualifications and professional experience of the selected applicant. Process For candidates who are screened-in, video-recorded interviews are foreseen in August, and panel interviews are planned for early September. A leadership assessment will also be requested by candidates in the final selection stage. The OECD is an equal opportunity employer and welcomes applications from all qualified candidates who are nationals of [OECD Member Countries](http://www.oecd.org/about/membersandpartners/list-oecd-member-countries.htm), irrespective of their racial or ethnic origin, opinions or beliefs, gender, sexual orientation, health or disabilities. Our selection processes are merit-based; we strive to enhance diversity both from national and gender perspectives while running fair, transparent and competitive selection processes. The OECD promotes an optimal use of resources to improve its efficiency and effectiveness. Staff members are encouraged to actively contribute to this goal.", "summaryDescription" : "Head of Division, Governance Indicators and Performance at OECD. Oversee the development and implementation of governance indicators. Manage the performance measurement framework", "postedDate" : "2026-06-15T13:52:02.000", "createdAt" : "2026-06-16T01:36:04.723", "lastUpdated" : "2026-06-16T12:29:27.529", "ingestTimestamp" : "2026-06-16T01:36:04.723", "mongoId" : "6a30719df292fd229cffa017", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Governance indicators", "Performance measurement" ], "skillCount" : 2, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a304f4af292fd229cee69bf", "title" : "Head of Division, Governance Indicators and Performance", "company" : "OECD", "industry" : "International Affairs", "salary" : { "min" : 150000.0, "max" : 220000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Executive Director in Government in Paris, France, adjusted for OECD's global standing and the specific role's seniority." }, "location" : "Paris, Île-de-France Region, France", "locations" : [ "Paris", "Île-de-France Region", "France" ], "timestamp" : "2026-06-16T06:53:53.769", "fingerprint" : "d7661f7f21c5cb85392335889935d6ea907e9443fbfb4777525f2692afdd153f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/OECD/744000132205964-head-of-division-governance-indicators-and-performance", "externalId" : "744000132205964", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Paris", "state" : "Île-de-France", "country" : "France", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.8588897,2.3200410" } ], "locationText" : "Paris, Île-de-France, France", "employmentType" : "FULL_TIME", "experienceMinYears" : 15, "experienceMaxYears" : 99, "experienceLevel" : "executive", "coreResponsibilities" : "Manage the OECD’s statistical programme, Oversee the production and dissemination of statistics, Ensure the quality and comparability of statistics, Represent the OECD in international statistical forums, Develop and implement statistical methodologies, Manage a team of statisticians and analysts, Contribute to the OECD’s analytical work, Engage with national statistical offices and international organisations", "teamCollaboration" : "National statistical offices; International organisations", "domainKnowledge" : "Statistical methodologies; International statistics", "domainList" : [ "statistical-methodologies", "international-statistics" ], "domainSpecificKnowledge" : [ "Statistical methodologies", "International statistics" ], "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "THE OECD – Who we are, what we do The Organisation for Economic Co-operation and Development ([OECD](http://www.oecd.org/about/)) is an international organisation comprised of 38 member countries, whose mission is to build better policies for better lives. We promote policies that will improve the economic and social well-being of people around the world. Together with governments, policy makers and citizens, we work to establish evidence-based international standards, and finding solutions to a broad range of social, economic and environmental challenges, from the improvement of economic performance and creating jobs to fostering strong education and fighting international tax evasion. We provide a unique forum and knowledge hub for data and analysis, exchange of experiences, best-practice sharing, and advice on public policies and international standard-setting. THE DIRECTORATE FOR PUBLIC GOVERNANCE The Directorate for Public Governance (GOV) leads the OECD’s work on public governance, supporting co-ordinated, innovative, international action across both domestic and global policy agendas. The Directorate implements the priorities of the Programme of Work and Budget (PWB) set by Member Countries and the Secretary-General in its area of responsibility. GOV works across a broad range of policy areas to support governments in promoting good governance that enhances trust in institutions, improves the functioning of national government and supports growth. Its work is organised across eight divisions and focuses on helping governments at all levels design and implement strategic, evidence-based and innovative policies. Within GOV, the new reorganised Governance Indicators and Performance (GIP) Division provides data and analysis on public governance through three complementary units, addressing cutting edge issues in OECD countries. The Governance Statistics Unit develops internationally comparable public governance statistics and leads flagship publications such as Government at a Glance. The Measuring Trust in Public Institutions Unit produces evidence on the drivers of trust through the OECD Trust Survey and manages the OECD Global Trust Project. The Digital Government, Innovation and Public Administrative Services Unit advances digital transformation and the modernisation of public administrations by leveraging data, artificial intelligence, innovation, and strategic foresight, to support the advancement of human-centered public administrative services. THE POSITION GOV is seeking a dynamic and visionary leader to head the GIP division. As a key member of the Senior Management team, s/he will will report to the Director and provide leadership and ensure the OECD is at the forefront of governance policy thinking. The breadth and the complexity of the policy issues for which GOV is responsible require an experienced senior executive with an excellent understanding of public governance issues, political processes and effective institutional settings. S/he thrives in a fast paced, multidisciplinary work environment, is an innovative strategic thinker with political sensitivity. Finally, s/he has a proven track record of managing and delivering a complex Programme of Work and Budget, as well as leading large and diverse international teams, while maintaining a wide and effective professional network. Main Responsibilities Leadership * Support the implementation of the Organisation’s Programme of Work and Budget (PWB) and the advancement of the strategic outcomes, in the areas of measuring public governance outputs and outcomes, government effectiveness and efficiency, performance of public administrative services, public sector innovation, digital government and artificial intelligence and the drivers of trust in public institutions. * Ensure the division maintains cutting edge thinking while strengthening the evidence base and robustness of its outputs. * Ensure cross-directorate support for high-quality data, indicators and analysis on public governance. * Exercise critical oversight of analytical and policy content of flagship publications. * Ensure the provision of timely and technically-sound analysis, data, indicators and policy recommendations. * Work with the directorate’s senior management and Director’s office to support the Office of the Secretary-General with targeted policy advice. * Strengthen the global impact of the division’s work through increased engagement partner countries including key partners, in line with the OECD’s global relations strategy as well as with G20 and G7 and regional organisations. Representation and Liaison * Represent GOV and the OECD at internal and external meetings. * Maintain close contacts with national delegates, ministries, experts and research bodies and establish and maintain strong relationships with other international organisations. * Actively contribute to the effective dissemination of the Division’s work through the media, professional networks, academia and other communities. * Ensure efficient and effective management of OECD working parties and informal networks. Management and Co-ordination * Direct and supervise the activities of the Division ensuring high quality deliverables and in line with corporate standards, ensuring effective budget and HR management and adequate funding of the division. * Lead and manage staff within the Division, setting objectives and providing regular feedback to support performance and development, while fostering a cohesive, multicultural and multidisciplinary team, and promoting a culture of excellence, inclusion, diversity, and staff wellbeing. * Adhere to and promote the highest professional standards and the ethical principles of the OECD's Code of Conduct in all internal and external matters. * Ensure senior management is well briefed on the Division’s activities. Assist the Director in the smooth running of the Directorate and its contribution to OECD-wide objectives. * Work across Divisions within GOV and with other Directorates to promote coherence between public governance policies and other relevant policy areas and ensure effective coordination with the Office of the Secretary-General. ## Qualifications Ideal Candidate Profile Academic and Professional Background * Advanced university degree in economics, public administration, social science research and/or statistics, preferably with some specialisation in advanced econometric analysis and other quantitative analysis. * At least 10 years’ experience in government, international organisation or a research institute conducting comparative analysis in public governance issues and related policy fields. * Excellent knowledge of public governance issues and ability to quickly assimilate policy issues in unfamiliar areas, and work collaboratively with subject-matter experts. * Proven record of engaging at senior levels within a political decision-making environment. * Proven ability to interpret and apply statistics. * Strong leadership and management skills, with proven ability to build high‑performing teams, oversee delivery, and support staff development and career progression. * Ability to plan and deliver the Division’s Programme of Work, including budget management and raising external funding to support its implementation. * Strong achievement orientation and initiative, with the ability to work under pressure, often to tight deadlines. Communication and Languages * Fluency in one of the two OECD official languages (English and French) and a knowledge of, or a willingness to learn, the other. * Knowledge of other languages would be an asset. * Excellent drafting and editorial skills. * Excellent communications skills and the ability to represent the OECD’s key messages to different fora. ## Additional Information Core Competencies * Staff in Executive Leadership are expected to demonstrate behaviours aligned to six core competencies which will be assessed as part of this hiring processes at level 3: Vision and Strategy; Enable People; Ethics and Integrity; Collaboration and Horizontality; Achieve Results; Innovate and Embrace Change. * To learn more about the definitions for each competency, please refer to the [OECD Core Competency Framework](https://www.oecd.org/careers/OECD-Core-Competency-Framework.pdf). Closing Date * This vacancy will be filled as soon as possible, and applications should reach us no later than 23h59 13 July 2026 (CEST). ContractDuration * Three-year fixed term appointment, with the possibility of renewal. Please note that our Rules and Regulations stipulate that the mandatory retirement age is 67. [What the OECD offers](http://www.oecd.org/careers/whatweoffer.htm) * Monthly base salary starting from 12 672 EUR plus allowances, based on eligibility, exempt of French income tax. * [Learn more](http://www.oecd.org/careers/work/) about what we offer and why the OECD is a great place to work. * Browse our [People Management Guidebook](https://issuu.com/oecd.publishing/docs/issu_20eng) to learn more about all aspects relating to people at the OECD, our workplace environment and on policies supporting staff in their daily life. * Please note that the appointment may be made at a lower grade based on the qualifications and professional experience of the selected applicant. Process For candidates who are screened-in, video-recorded interviews are foreseen in August, and panel interviews are planned for early September. A leadership assessment will also be requested by candidates in the final selection stage. The OECD is an equal opportunity employer and welcomes applications from all qualified candidates who are nationals of [OECD Member Countries](http://www.oecd.org/about/membersandpartners/list-oecd-member-countries.htm), irrespective of their racial or ethnic origin, opinions or beliefs, gender, sexual orientation, health or disabilities. Our selection processes are merit-based; we strive to enhance diversity both from national and gender perspectives while running fair, transparent and competitive selection processes. The OECD promotes an optimal use of resources to improve its efficiency and effectiveness. Staff members are encouraged to actively contribute to this goal.", "summaryDescription" : "Head of Division, Governance Indicators and Performance at OECD. Manage the OECD’s statistical programme. Oversee the production and dissemination of statistics", "postedDate" : "2026-06-15T13:52:02.000", "createdAt" : "2026-06-15T21:38:56.036", "lastUpdated" : "2026-06-16T06:53:53.769", "ingestTimestamp" : "2026-06-15T21:38:56.036", "mongoId" : "6a304f4af292fd229cee69bf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Statistical methodologies", "International statistics" ], "skillCount" : 2, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a210e2074d8ee00a0af5d5b", "title" : "Data and AI Consultant", "industry" : "Consulting", "location" : "[Johannesburg, South Africa, [222, 216 Rahima Moosa St, Johannesburg, 2001, South Africa], Johannesburg, 2001, GP, ZA]", "locations" : [ "[Johannesburg, South Africa, [222, 216 Rahima Moosa St, Johannesburg, 2001, South Africa], Johannesburg, 2001, GP, ZA]" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T11:09:43.961", "fingerprint" : "ce5f54c24f1d83855c92bcc25d7de6eb92fe29ce03d92b75ad978f7e88ee4e1a", "source" : "google", "language" : "en", "externalId" : "122332690157314758", "industryFunction" : { }, "technicalSkills" : "SQL, Python, R, Scala, Spark, Dbt, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Dbt Cloud, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, S3, Glue, SageMaker, Athena, GCP, Vertex AI, Azure, Synapse, ML Studio", "professionalSkills" : [ "Data science", "Data engineering", "ML/AI", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills" ], "hardSkillsList" : [ "Statistical analysis", "Machine learning", "Data modelling", "ETL processes", "Data warehousing", "Cloud computing", "A/B testing", "Causal inference" ], "hardSkills" : [ { "name" : "Statistical analysis", "level" : "intermediate" }, { "name" : "Machine learning", "level" : "intermediate" }, { "name" : "Data modelling", "level" : "intermediate" }, { "name" : "ETL processes", "level" : "intermediate" }, { "name" : "Data warehousing", "level" : "intermediate" }, { "name" : "Cloud computing", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "majorSkills" : "Data Science, AI, Machine Learning, Data Engineering", "majorSkillsList" : [ "Data Science", "AI", "Machine Learning", "Data Engineering" ], "coreResponsibilities" : "Develop and implement data science solutions, Build and maintain data pipelines, Design and deploy machine learning models, Create and manage business intelligence dashboards, Analyze complex datasets, Provide insights and recommendations, Collaborate with stakeholders, Stay updated on industry trends", "teamCollaboration" : "Cross-functional teams; Client stakeholders", "domainKnowledge" : "Cloud-native architecture; Distributed systems", "domainList" : [ "cloud-native-architecture", "distributed-systems" ], "domainSpecificKnowledge" : [ "Cloud-native architecture", "Distributed systems" ], "toolProficiency" : [ "Tableau", "Power BI", "Looker" ], "communicationSkills" : "Client presentations; Technical documentation", "problemSolvingSkills" : "Analytical skills", "qualificationsBasic" : "5+ years of experience in data science, Proficiency in SQL, Bachelor's degree in Statistics, Computer Science, Mathematics, or related field", "qualificationsPreferred" : "PhD preferred, Experience with specific ML frameworks, Cloud platform certifications", "summaryDescription" : "Data and AI Consultant. Skills: Data Science, AI, Machine Learning, Data Engineering. Develop and implement data science solutions. Build and maintain data pipelines", "postedDate" : "2026-06-16T01:48:00.642", "createdAt" : "2026-06-16T01:48:00.642", "lastUpdated" : "2026-06-16T11:09:43.961", "ingestTimestamp" : "2026-06-16T01:48:00.642", "mongoId" : "6a210e2074d8ee00a0af5d5b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "Statistical analysis", "Machine learning", "Data modelling", "ETL processes", "Data warehousing", "Cloud computing", "A/B testing", "Causal inference", "Data Science", "AI", "Machine Learning", "Data Engineering", "Data science", "Data engineering", "ML/AI", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Cloud-native architecture", "Distributed systems", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "Tableau", "Power BI", "Looker" ], "skillCount" : 32, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.44444445, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.0 }, { "id" : "6a2c957a74d8ee00a098d2de", "title" : "CRM and Data Manager", "company" : "DIM Brands International", "industry" : "Retail", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Retail in Rueil-Malmaison, France, adjusted for seniority and company size." }, "location" : "DIM", "locations" : [ "DIM" ], "timestamp" : "2026-06-15T10:19:28.809", "fingerprint" : "f05a02a872fa9bbf998c777d4bd011e4d6e7f569d770000a0b2c45630039132c", "source" : "greenhouse", "language" : "fr", "applyUrl" : "https://job-boards.greenhouse.io/dim/jobs/8002978", "externalId" : "8002978", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Rueil-Malmaison", "country" : "France", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.8777800,2.1802832" } ], "locationText" : "Rueil-Malmaison, France", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "CRM, Data management, Customer Data Platform, IA", "professionalSkills" : [ "Customer engagement", "Customer retention", "Customer satisfaction", "Omnichannel approach", "Data analysis", "Reporting", "Process optimization" ], "hardSkillsList" : [ "Data quality monitoring", "Performance tracking", "KPI reporting", "Customer service management" ], "hardSkills" : [ { "name" : "Data quality monitoring", "level" : "intermediate" }, { "name" : "Performance tracking", "level" : "intermediate" }, { "name" : "KPI reporting", "level" : "intermediate" }, { "name" : "Customer service management", "level" : "intermediate" } ], "majorSkills" : "CRM, Data Management, Customer Experience, Team Leadership", "majorSkillsList" : [ "CRM", "Data Management", "Customer Experience", "Team Leadership" ], "coreResponsibilities" : "Pilot engagement plans, Pilot retention plans, Pilot satisfaction plans, Supervise campaign implementation, Supervise customer journeys, Supervise activation scenarios, Coordinate CRM program redesign, Coordinate CRM program optimization, Ensure targeting relevance, Ensure database exploitation, Monitor data quality, Identify data anomalies, Track performance, Update key dashboards, Report regularly to management, Share best practices, Share campaign results, Manage collaborators daily, Help collaborators upskill, Track collaborator planning, Resolve daily issues, Supervise European customer service, Optimize response processes, Ensure tool configuration", "teamCollaboration" : "IT teams; E-commerce teams; Retail teams; European countries", "domainKnowledge" : "Retail; E-commerce", "domainList" : [ "retail", "e-commerce" ], "domainSpecificKnowledge" : [ "Retail", "E-commerce" ], "toolProficiency" : [ "Klaviyo", "Gladly" ], "innovationCreativity" : "Propose new ideas; Propose new tools", "problemSolvingSkills" : "Identify anomalies; Resolve issues", "outcomesObjectives" : "Measure action impact", "qualificationsBasic" : "8 to 10 years experience, Management experience, Comfortable with numbers, Understand database functioning, Rigorous, Proficient in campaign management tools, Proficient in customer service tools, Fluent English", "qualificationsPreferred" : "Retail or e-commerce experience", "workSiteFlexibility" : "Flexible", "rawDescription" : "DIM Brands International (DBI) est un fabricant et distributeur éco-responsable de sous-vêtements des marques parmi les plus fortes au monde (DIM, Nur Die, Lovable, La Senza...) pour toute la famille. DIM est le leader du marché en France et la marque préférée des consommateurs français (Étude OpinionWay – 1059 répondants – février 2025), Nur Die est le leader du marché en Allemagne dans le segment des produits de consommation, Lovable est un solide second sur le marché italien de la lingerie et La Senza est une marque canadienne emblématique de sous-vêtements. Les produits DIM sont distribués en Omnicanalité (GMS, Ecommerce et Boutiques DIM). Fondée en 1960, DBI a une longue tradition d'innovation et d'excellence. En 2022, l'entreprise a retrouvé son indépendance et entend accélérer sa croissance en s'appuyant sur une stratégie claire basée sur quatre axes : le développement de ses marques phares, un solide programme d'innovations produits, une stratégie omnicanale forte et un programme d'excellence opérationnelle continue. \"Simplification and Scale\" est notre devise stratégique. Notre ambition est d'ouvrir un nouveau cycle de croissance rentable et de réaliser le plein potentiel mondial de la marque DIM. Le siège de DBI est situé à Rueil-Malmaison, près de Paris, avec des filiales dans toute l'Europe (DACH, Italie, Ibérie, Europe de l'Est, Canada) et des distributeurs au Moyen-Orient, en Asie et en Afrique. Son centre d'approvisionnement (fabrication et logistique) est basé à Autun, en Bourgogne, où plus de 5 milliards de collants ont été produits depuis la création de DIM ! De plus, nous sommes profondément engagés dans une stratégie dynamique ESG, structurée autour de 3 piliers : Planète, Produit, Personnes. Par exemple, la marque DIM est neutre en CO2 scope 1&2, grâce à un mix de réduction et de capture des émissions. Dans ce contexte, la direction e-commerce recrute un CRM and Data Manager en CDI. Contexte & Enjeux Sous la responsabilité de la Directrice E-commerce, vous pilotez les plans d'actions d’engagement, de fidélisation et de satisfaction client de nos différentes marques (Dim, Playtex, Abanderado, Lovable….). Le poste est basé en France (siège), d'où vous coordonnez le périmètre européen. À la tête d'une équipe de 2 personnes (un(e) Responsable CRM et un(e) Responsable Service Client), et en étroite collaboration avec les équipes IT, E-commerce et Retail, vous veillez à la cohérence de l'expérience client depuis le premier contact jusqu'au service après-vente. Manager de proximité, vous aimez le travail en équipe et apportez votre soutien opérationnel à vos collaborateurs en maîtrisant les outils du quotidien. Vos Missions Animation & Déploiement CRM / Fidélisation Superviser et accompagner la mise en œuvre opérationnelle des campagnes, des parcours clients (approche omnicanale) et des scénarios d'activation. Coordonner les projets de refonte ou d'optimisation des programmes CRM pour nos marques en Europe, en lien avec les équipes IT, E-commerce et Retail. Garantir la pertinence des ciblages et la bonne exploitation de la base de données clients (Customer Data Platform) en collaboration avec l'IT. Amélioration continue : Assurer une veille sur les bonnes pratiques du marché et proposer de nouvelles idées ou outils simples (nouveaux canaux, IA d'aide à la rédaction, etc.) pour moderniser nos pratiques. Faire évoluer le programme de fidélité de DIM France et optimiser les scénarios d’automation. Suivi des données & Reporting Suivi de la qualité de la donnée : vous comprenez les flux de données pour repérer les anomalies simples (problèmes d'import, écarts de chiffres, bugs outils) et faites le lien avec les équipes IT pour leur résolution. Suivre la performance : Suivre et mettre à jour les dashboards clés (KPIs d'engagement, conversion, rétention, NPS) pour mesurer l'impact des actions. Partage des résultats : Assurer un reporting régulier auprès de la direction et des pays pour partager les bonnes pratiques et les résultats des campagnes. Management, Support Outils & Service Client Manager et accompagner au quotidien vos 2 collaborateurs : vous les aidez à monter en compétences, suivez leur planning et débloquez avec eux les sujets du quotidien sur les outils (Klaviyo, Gladly, etc.). Superviser le Service Client européen (géré opérationnellement par votre collaborateur), en l'aidant à optimiser les process de réponse et à s'assurer du bon paramétrage de l'outil de ticketing. Profil recherché Expérience : 8 à 10 ans d'expérience en CRM, marketing relationnel ou expérience client, idéalement dans l'univers du retail ou du e-commerce. Management & Posture : Vous avez une première expérience de management et un tempérament de \"facilitateur\". Vous aimez être proche de votre équipe et l'aider concrètement sur le terrain. Sensibilité Tech & Data : Vous êtes à l'aise avec les chiffres et comprenez le fonctionnement d'une base de données. Vous êtes rigoureux(se) et savez repérer quand \"un chiffre ne colle pas\" dans un outil. Compétences outils : Vous avez une bonne maîtrise pratique des outils de gestion de campagne (idéalement Klaviyo) et de service client (Gladly ou équivalent). Qualités personnelles : Forte orientation client, rigueur, bon relationnel pour travailler avec des interlocuteurs variés (IT, Retail, pays). Langues : Anglais courant indispensable pour échanger avec nos interlocuteurs internes et prestataires. Le poste est basé à Rueil-Malmaison dans des locaux au bord de la Seine. Life @DIM : Les collaborateurs sont mis au cœur de la stratégie de l’entreprise, ce qui vous permet d'obtenir les avantages suivants : Évoluer au sein d’un environnement stimulant parmi une équipe jeune et dynamique, et relever de nouveaux défis chaque jour Profiter du restaurant d'entreprise Avoir accès aux ventes organisées par le CE et 30% de réduction sur les produits de nos boutiques et sites internet Avoir un accès à la Conciergerie (services proposés par des esthéticiennes, ostéopathes, cordonniers…) Coaching sportif", "summaryDescription" : "CRM and Data Manager at DIM Brands International. Skills: CRM, Data Management, Customer Experience, Team Leadership. Pilot engagement plans. Pilot retention plans", "postedDate" : "2026-06-14T09:40:26.019", "createdAt" : "2026-06-14T09:40:26.019", "lastUpdated" : "2026-06-15T10:19:28.809", "ingestTimestamp" : "2026-06-14T09:40:26.019", "mongoId" : "6a2c957a74d8ee00a098d2de", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Data quality monitoring", "Performance tracking", "KPI reporting", "Customer service management", "CRM", "Data Management", "Customer Experience", "Team Leadership", "Customer engagement", "Customer retention", "Customer satisfaction", "Omnichannel approach", "Data analysis", "Reporting", "Process optimization", "Retail", "E-commerce", "Klaviyo", "Gladly" ], "skillCount" : 19, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307f57f292fd229c058281", "title" : "Senior Data and Analytics Engineer", "company" : "Velir", "salary" : { "min" : 160000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T10:32:01.810", "fingerprint" : "94ede4f511c38a9621a1a064142cdbb189de1e740bcae1d22083fe7aee1c9284", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/velir/jobs/5262333008", "externalId" : "5262333008", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "SQL, Python, Spark, Dbt, Snowflake, BigQuery, Databricks, AWS, GCP, Azure, SageMaker, Vertex AI, ML Studio, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow", "professionalSkills" : [ "Data engineering", "Data modeling", "ETL development", "Data warehousing", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Machine learning", "AI development" ], "hardSkillsList" : [ "Data pipeline development", "Database management", "Cloud data platforms", "Machine learning models", "Statistical analysis", "A/B testing", "Causal inference" ], "hardSkills" : [ { "name" : "Data pipeline development", "level" : "intermediate" }, { "name" : "Database management", "level" : "intermediate" }, { "name" : "Cloud data platforms", "level" : "intermediate" }, { "name" : "Machine learning models", "level" : "intermediate" }, { "name" : "Statistical analysis", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "majorSkills" : "Data engineering, Machine learning, Business intelligence, Analytics engineering", "majorSkillsList" : [ "Data engineering", "Machine learning", "Business intelligence", "Analytics engineering" ], "coreResponsibilities" : "Design data pipelines, Build data models, Develop ETL processes, Implement data warehousing solutions, Create business intelligence dashboards, Engineer analytics solutions, Develop and deploy machine learning models, Perform quantitative analysis, Conduct A/B testing, Apply causal inference techniques, Optimize data infrastructure, Ensure data quality and integrity, Collaborate with stakeholders", "teamCollaboration" : "Cross-functional teams; Data science teams; Engineering teams; Product teams; Business stakeholders", "domainKnowledge" : "Cloud data stacks; ML frameworks; BI platforms; Statistical methods", "domainList" : [ "cloud-data-stacks", "ml-frameworks", "bi-platforms", "statistical-methods" ], "domainSpecificKnowledge" : [ "Cloud data stacks", "ML frameworks", "BI platforms", "Statistical methods" ], "toolProficiency" : [ "Dbt Cloud", "MLflow", "Snowflake", "BigQuery", "Databricks", "AWS SageMaker", "GCP Vertex AI", "Azure ML Studio" ], "qualificationsBasic" : "5+ years of experience in data engineering, Proficiency in SQL, Experience with Python", "qualificationsPreferred" : "Master's degree preferred, Experience with dbt Cloud, Experience with MLflow, Experience with Databricks, Experience with Snowflake, Experience with BigQuery, Experience with AWS SageMaker, Experience with GCP Vertex AI, Experience with Azure ML Studio, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Velir is an established mid-sized agency with a top-tier portfolio of clients, ranging from the world’s largest non-profits to Fortune 500 brands. As of 2023, Velir acquired Brooklyn Data Company, a premier data and analytics consultancy focused on leadership, process improvement, implementation, and advanced analytics. At Velir, we believe people are our greatest asset. Our culture is built on a foundation of trust, collaboration, and continued improvement. We strive for excellence in everything we do, embracing challenges as opportunities for growth. Our success is driven by a shared passion for making a positive impact on our customers, our communities and each other. We are a remote first company that offers competitive pay and excellent benefits. Overview The Senior Data & Analytics Engineer will play a crucial role in helping our client organizations transform raw data into reliable, well-modeled assets that drive business decisions. This hybrid role bridges data engineering and analytics engineering — combining the infrastructure-building strengths of a data engineer with the transformation, modeling, and semantic layer expertise of an analytics engineer. Core responsibilities include Data Architecture Design, Data Modeling, ELT/ETL Development, Data Quality Assurance, and Scalability Optimization, with a strong emphasis on Databricks as the primary platform. Because our clients are mostly US-based organizations, we look for the ability to communicate with professional proficiency in English, verbally and in writing. Responsibilities Data & Analytics Engineering Expertise: You are responsible for building and maintaining the infrastructure and transformation layers that support the storing, movement, and modeling of data — enabling analysts, AI agents, and business stakeholders to confidently consume, interpret and take action. You will operate across both the data engineering and analytics engineering layers of the data stack, owning pipeline development and maintenance, as well as designing and building the resultant data models. Design, build, and maintain scalable data pipelines and ELT workflows, with Databricks as the primary platform Develop and maintain dbt models that are well-documented, tested, and structured for long-term maintainability Own data modeling decisions and methodology — defining entities, relationships, and grain — in collaboration with analytics and business stakeholders Consistently seek out and deliver on engagement-level vision, tasks, and problems Regularly delivers meaningful improvements to clients' data infrastructure and analytical capabilities Autonomous in approach and provides technical guidance to less experienced engineers Cross-Team Collaboration: You are responsible for collaborating with peers and other functional departments to develop and implement data strategies that support engagement goals and client needs. Collaborate with other data engineers and analytics engineers, data analysts, and clients on end-to-end data requirements Partner with clients and functional managers to plan for data engineering and modeling needs for product or feature launches Create processes and/or documentation templates that help cross-functional teams solve common data problems Drive data solution improvements that impact the client experience or empower internal stakeholders to do their jobs effectively Take initiative to identify, communicate, and solve important problems, coordinating with others on cross-cutting technical issues Project Delivery: You are responsible for ensuring that data engineering and analytics engineering projects are delivered on time, within scope, and within budget. Architect and design data systems and transformation layers using patterns that allow for iterative delivery and future scaling Proactively identify and address technical debt with careful evaluation of development cost Optimize for predictability and a regular cadence of deliverables Keep reliability, maintainability, and scalability of client systems top of mind Ability to identify and prioritize unowned or unglamorous work that enables the broader team to move faster Skills & Qualifications Proven experience as a Data Engineer, Analytics Engineer, or in a hybrid or generalist role, with a focus on designing and developing data pipelines and transformation layers Strong programming skills in Python and SQL Hands-on, deep expertise with Databricks — including Delta Lake, Unity Catalog, and Databricks workflows Strong proficiency with dbt for data transformation, testing, and documentation Demonstrated experience in data modeling — including dimensional modeling, entity-relationship design, and semantic layer development Deep knowledge of data warehousing and ELT/ETL processes Familiarity with data integration and orchestration platforms (e.g., Fivetran, Apache Airflow, Azure Data Factory) Experience with cloud platforms such as AWS, Azure, or Google Cloud Experience with other cloud data warehouses such as Snowflake or Motherduck is a plus Experience with streaming solutions such as Spark Streaming or Kafka is desirable but not required Familiarity with MLOps techniques and platforms is a plus but not required Strong analytical and problem-solving skills Excellent communication and collaboration skills Familiarity with leveraging coding assistants such as Claude Code, CoPilot, and/or Codex is a plus Physical Requirements Frequent sitting at a desk performing work on a computer Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Compensation Range: $160,000 - 175,000 annually Please note that compensation packages are finalized after the interview process is concluded. We use a competency-based approach to base pay, which means it is based on the competencies and skills demonstrated for this role. Core Company Values Take the Long View - Ensure the company is built to last Be Courageous - Make the right decisions even when they aren't the easiest decisions Be Genuine - Bring honesty and authenticity to all that you do Work with Focus + Passion - Display purpose and pride in your work and never stop learning As an equal opportunity employer, we are firmly committing to diversity, equity, and inclusion in our hiring efforts. We recognize that we need team members from all backgrounds and experiences to successfully shape a positive employee experience as well as deliver our product and service solutions. To that end, we actively seek candidates who can bring diverse experiences and backgrounds to our team. We know that complex factors and systemic bias can get in the way of us meeting strong candidates, so please don't hesitate to apply even if you're not 100% sure. At this time, Velir does not sponsor candidates and unfortunately cannot accept those on OPT or CPT.", "summaryDescription" : "Senior Data and Analytics Engineer at Velir. Skills: Data engineering, Machine learning, Business intelligence, Analytics engineering. Design data pipelines. Build data models", "postedDate" : "2026-06-16T01:18:38.223", "createdAt" : "2026-06-16T01:18:38.223", "lastUpdated" : "2026-06-16T10:32:01.810", "ingestTimestamp" : "2026-06-16T01:18:38.223", "mongoId" : "6a307f57f292fd229c058281", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 160000, "salaryAnnualMax" : 175000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Data pipeline development", "Database management", "Cloud data platforms", "Machine learning models", "Statistical analysis", "A/B testing", "Causal inference", "Data engineering", "Machine learning", "Business intelligence", "Analytics engineering", "Data modeling", "ETL development", "Data warehousing", "Quantitative analysis", "AI development", "Cloud data stacks", "ML frameworks", "BI platforms", "Statistical methods", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "Dbt Cloud", "MLflow", "Snowflake", "BigQuery", "Databricks", "AWS SageMaker", "GCP Vertex AI", "Azure ML Studio" ], "skillCount" : 32, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305088f292fd229cef1948", "title" : "Customer Service Agent", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Orlando, United States", "locations" : [ "Orlando", "United States" ], "timestamp" : "2026-06-16T08:47:36.777", "fingerprint" : "9ff2d5615b38f4f6f731b06bdb9e5deb204e8736681542abe150b3b2005fac0f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132218930-customer-service-agent-", "externalId" : "744000132218930", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5421218,-81.3790450" } ], "locationText" : "Orlando, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer service", "Vehicle management" ], "hardSkillsList" : [ "Rental charges", "Receipt accuracy" ], "hardSkills" : [ { "name" : "Rental charges", "level" : "intermediate" }, { "name" : "Receipt accuracy", "level" : "intermediate" } ], "majorSkills" : "Customer engagement, Vehicle management", "majorSkillsList" : [ "Customer engagement", "Vehicle management" ], "coreResponsibilities" : "Welcome all customers upon arrival, Gather feedback to improve rental experience, Ensure customers take all personal belongings, Discreetly check vehicles for damage, Direct issues to appropriate channels, Advise customers on rental charges, Provide an accurate receipt, Identify and tag vehicles for maintenance, Ensure vehicles are moved to correct location, Work in various weather conditions, Take on additional tasks to support business needs", "domainKnowledge" : "Car rental services", "domainList" : [ "car-rental-services" ], "domainSpecificKnowledge" : [ "Car rental services" ], "specialRequirements" : "Open to travel (5-10%), Some travel by airplane", "qualificationsBasic" : "High school diploma or GED, 1 year of customer service experience, At least 18 years old, Valid driver’s license, Clean driving record, Authorized to work in the United States, Basic computer navigation skills, Familiar with Microsoft Office applications, Work 40 hours per week, Willing to wear a company uniform", "qualificationsPreferred" : "Speaking other languages is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly rate of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival and gather feedback to improve their future rental experience * You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels * You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process * You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience * Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer engagement, Vehicle management. Welcome all customers upon arrival. Gather feedback to improve rental experience", "postedDate" : "2026-06-15T14:49:45.000", "createdAt" : "2026-06-15T21:37:39.001", "lastUpdated" : "2026-06-16T08:47:36.777", "ingestTimestamp" : "2026-06-15T21:37:39.001", "mongoId" : "6a305088f292fd229cef1948", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Rental charges", "Receipt accuracy", "Customer engagement", "Vehicle management", "Customer service", "Car rental services" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305001f292fd229ceeba45", "title" : "Customer Service Agent", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Orlando, United States", "locations" : [ "Orlando", "United States" ], "timestamp" : "2026-06-16T07:21:32.643", "fingerprint" : "cf4800a402513d9b4ee138a94212f50922bbdda8e2510820b62d117dc20679c2", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132218930-customer-service-agent-", "externalId" : "744000132218930", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5421218,-81.3790450" } ], "locationText" : "Orlando, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer service" ], "hardSkillsList" : [ "Vehicle inspection", "Rental charges advising", "Receipt provision" ], "hardSkills" : [ { "name" : "Vehicle inspection", "level" : "intermediate" }, { "name" : "Rental charges advising", "level" : "intermediate" }, { "name" : "Receipt provision", "level" : "intermediate" } ], "majorSkills" : "Customer engagement, Vehicle management", "majorSkillsList" : [ "Customer engagement", "Vehicle management" ], "coreResponsibilities" : "Welcome all customers upon arrival, Gather feedback to improve rental experience, Ensure customers take all personal belongings, Discreetly check vehicles for damage, Direct vehicle issues to appropriate channels, Advise customers on rental charges, Provide an accurate receipt, Identify and tag vehicles for maintenance, Identify and tag vehicles for grounding, Ensure vehicles are moved to correct location", "domainKnowledge" : "Car rental operations", "domainList" : [ "car-rental-operations" ], "domainSpecificKnowledge" : [ "Car rental operations" ], "communicationSkills" : "Customer-focused process", "problemSolvingSkills" : "Troubleshooting vehicle issues", "specialRequirements" : "Willing to take on additional tasks, Open to travel (5-10%), Some travel by airplane", "qualificationsBasic" : "High school diploma or GED, At least 1 year customer service experience, At least 18 years old, Valid driver’s license, Clean driving record, Authorized to work in the United States, Basic computer navigation skills, Familiar with Microsoft Office applications, Work 40 hours per week, Willing to wear a company uniform", "qualificationsPreferred" : "Speaking other languages is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly rate of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival and gather feedback to improve their future rental experience * You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels * You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process * You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience * Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer engagement, Vehicle management. Welcome all customers upon arrival. Gather feedback to improve rental experience", "postedDate" : "2026-06-15T14:49:45.000", "createdAt" : "2026-06-15T21:34:29.695", "lastUpdated" : "2026-06-16T07:21:32.643", "ingestTimestamp" : "2026-06-15T21:34:29.695", "mongoId" : "6a305001f292fd229ceeba45", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Vehicle inspection", "Rental charges advising", "Receipt provision", "Customer engagement", "Vehicle management", "Customer service", "Car rental operations" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305001f292fd229ceeba47", "title" : "Customer Service Agent", "company" : "SIXT", "industry" : "Automotive", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Orlando, United States", "locations" : [ "Orlando", "United States" ], "timestamp" : "2026-06-16T06:24:45.745", "fingerprint" : "dbb12d6f59edcbeb2e43dd34b25be5bbd581ae61802b6c9f6a94506b4f797b6a", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132223509-customer-service-agent-", "externalId" : "744000132223509", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5421218,-81.3790450" } ], "locationText" : "Orlando, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer engagement", "Vehicle management" ], "hardSkillsList" : [ "Damage inspection", "Fuel level check", "Mileage check" ], "hardSkills" : [ { "name" : "Damage inspection", "level" : "intermediate" }, { "name" : "Fuel level check", "level" : "intermediate" }, { "name" : "Mileage check", "level" : "intermediate" } ], "majorSkills" : "Customer service, Vehicle inspection, Rental transactions", "majorSkillsList" : [ "Customer service", "Vehicle inspection", "Rental transactions" ], "coreResponsibilities" : "Welcome all customers, Deliver friendly return experience, Inspect rental vehicles, Handle findings discreetly, Direct issues to channels, Complete return transactions accurately, Advise customers on charges, Promote SIXT products, Promote SIXT services, Identify vehicles for maintenance, Tag vehicles for maintenance, Move vehicles to location, Support business needs", "domainKnowledge" : "Car rental", "domainList" : [ "car-rental" ], "domainSpecificKnowledge" : [ "Car rental" ], "communicationSkills" : "Professional communication", "specialRequirements" : "Work in various weather, Willing to wear uniform, 5-10% travel, Travel by airplane", "outcomesObjectives" : "Create top-notch rental experiences", "qualificationsBasic" : "High school diploma or GED, 1 year customer service experience, At least 18 years old, Valid driver's license, Clean driving record, Authorized to work in US, Basic computer navigation skills, Familiar with Microsoft Office", "qualificationsPreferred" : "Background in sales, Background in service, Background in hospitality, Speaking other languages is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression * You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels * You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process * You promote additional SIXT products and services where applicable, turning every return into a brand experience * You identify and tag vehicles for maintenance and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer service, Vehicle inspection, Rental transactions. Welcome all customers. Deliver friendly return experience", "postedDate" : "2026-06-15T14:47:48.000", "createdAt" : "2026-06-15T21:43:31.058", "lastUpdated" : "2026-06-16T06:24:45.745", "ingestTimestamp" : "2026-06-15T21:43:31.058", "mongoId" : "6a305001f292fd229ceeba47", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Damage inspection", "Fuel level check", "Mileage check", "Customer service", "Vehicle inspection", "Rental transactions", "Customer engagement", "Vehicle management", "Car rental" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305088f292fd229cef194a", "title" : "Customer Service Agent", "company" : "SIXT", "industry" : "Automotive", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Orlando, United States", "locations" : [ "Orlando", "United States" ], "timestamp" : "2026-06-16T04:58:06.281", "fingerprint" : "09a95a1f26c6e0bc2cecb7b0b5661f3434d79d0436fdbeadfa67c2d01934350f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132223509-customer-service-agent-", "externalId" : "744000132223509", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5421218,-81.3790450" } ], "locationText" : "Orlando, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer engagement", "Vehicle management" ], "hardSkillsList" : [ "Damage inspection", "Fuel level inspection", "Mileage inspection" ], "hardSkills" : [ { "name" : "Damage inspection", "level" : "intermediate" }, { "name" : "Fuel level inspection", "level" : "intermediate" }, { "name" : "Mileage inspection", "level" : "intermediate" } ], "majorSkills" : "Customer service, Vehicle inspection, Rental transactions", "majorSkillsList" : [ "Customer service", "Vehicle inspection", "Rental transactions" ], "coreResponsibilities" : "Welcome all customers, Deliver friendly return experience, Inspect rental vehicles, Handle findings discreetly, Direct issues to channels, Complete return transactions accurately, Advise customers on charges, Promote SIXT products, Promote SIXT services, Identify vehicles for maintenance, Tag vehicles for maintenance, Move vehicles to location, Support business needs", "domainKnowledge" : "Car rental", "domainList" : [ "car-rental" ], "domainSpecificKnowledge" : [ "Car rental" ], "communicationSkills" : "Professional communication", "specialRequirements" : "Work in various weather, Willing to wear uniform, 5–10% travel, Travel by airplane", "outcomesObjectives" : "Create top-notch rental experiences", "qualificationsBasic" : "High school diploma or GED, 1 year customer service experience, At least 18 years old, Valid driver's license, Clean driving record, Authorized to work in US, Basic computer navigation skills, Familiar with Microsoft Office", "qualificationsPreferred" : "Background in sales, Background in service, Background in hospitality, Speaking other languages is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression * You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels * You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process * You promote additional SIXT products and services where applicable, turning every return into a brand experience * You identify and tag vehicles for maintenance and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer service, Vehicle inspection, Rental transactions. Welcome all customers. Deliver friendly return experience", "postedDate" : "2026-06-15T14:47:48.000", "createdAt" : "2026-06-15T21:40:24.005", "lastUpdated" : "2026-06-16T04:58:06.281", "ingestTimestamp" : "2026-06-15T21:40:24.005", "mongoId" : "6a305088f292fd229cef194a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Damage inspection", "Fuel level inspection", "Mileage inspection", "Customer service", "Vehicle inspection", "Rental transactions", "Customer engagement", "Vehicle management", "Car rental" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3066fff292fd229cfb805a", "title" : "Manager, International Data and Strategy", "company" : "The National Football League", "industry" : "Sports & Fitness", "salary" : { "min" : 125000.0, "max" : 160000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T11:06:39.308", "fingerprint" : "e94f06cfdc68def5c408265f1856d6fe9ae9b66f2e39878d1bcb2aa5fb6e5d61", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/nflcareers/jobs/5263067008", "externalId" : "5263067008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Master's", "experienceMinYears" : 5, "experienceLevel" : "Manager", "technicalSkills" : "AWS Redshift, Adobe Marketing Suite, AEP, AEM, AJO, Power BI, Tableau", "professionalSkills" : [ "Data strategy", "Product ownership", "Technical leadership" ], "hardSkillsList" : [ "Data governance", "Data lakes", "Cloud data platforms", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference" ], "softSkillsList" : [ "Leadership", "Influencing" ], "hardSkills" : [ { "name" : "Data governance", "level" : "intermediate" }, { "name" : "Data lakes", "level" : "intermediate" }, { "name" : "Cloud data platforms", "level" : "intermediate" }, { "name" : "Regression", "level" : "intermediate" }, { "name" : "Classification", "level" : "intermediate" }, { "name" : "Clustering", "level" : "intermediate" }, { "name" : "Time-series analysis", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Influencing" } ], "majorSkills" : "Data strategy, Product ownership, Technical leadership", "majorSkillsList" : [ "Data strategy", "Product ownership", "Technical leadership" ], "coreResponsibilities" : "Develop data strategy, Own product roadmaps, Lead technical initiatives, Manage enterprise-scale data initiatives, Oversee cloud data platforms, Oversee data lakes, Oversee governance frameworks, Ensure privacy and compliance, Manage consent data, Engage senior leaders, Work with technical partners, Motivate teams", "teamCollaboration" : "Cross-functional teams; Matrixed organization", "domainKnowledge" : "Fan engagement; Lifecycle marketing", "domainList" : [ "fan-engagement", "lifecycle-marketing" ], "domainSpecificKnowledge" : [ "Fan engagement", "Lifecycle marketing" ], "toolProficiency" : [ "AWS Redshift", "Adobe Marketing Suite", "Power BI", "Tableau" ], "communicationSkills" : "Senior leader engagement; Technical partner communication", "specialRequirements" : "No relocation assistance", "qualificationsBasic" : "5+ years in data strategy, 5+ years in product ownership, 5+ years in technical leadership, Master’s degree or higher, SQL proficiency, 5+ years of experience", "qualificationsPreferred" : "Advanced degree preferred, Experience with privacy and compliance standards, Experience with GDPR/CCPA, Experience with consent data management, Knowledge of sports or fan-focused businesses, Understanding of fan engagement, Understanding of lifecycle marketing, Experience with AWS Redshift, Experience with Adobe Marketing Suite, Experience with AEP, Experience with AEM, Experience with AJO, Experience with Power BI, Experience with Tableau, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are seeking a highly motivated Manager, International Data advanced degree preferred. 5+ years in data strategy, product ownership, or technical leadership roles. Exposure to enterprise-scale data initiatives, including cloud data platforms, data lakes, and governance frameworks. Experience with privacy and compliance standards, including GDPR/CCPA and consent data management, is preferred. Knowledge of sports or fan-focused businesses, including an understanding of fan engagement and lifecycle marketing, is an advantage. Proven experience working with AWS Redshift, Adobe Marketing Suite (AEP, AEM, AJO), BI Tools like Power BI, Tableau in a production environment is a plus. Demonstrated track record of collaborating across cross-functional teams and influencing decisions in a matrixed organization without direct reporting authority. Excellent communication skills with a demonstrated ability to engage senior leaders, work effectively with technical partners, and motivate teams to achieve high performance. Other Key Attributes / Characteristics Master’s degree or higher in statistics, data science, computer science, or other data related fields Terms / Expected Hours of Work Limited Travel Salary / Pay Range This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range. Salary $125,000—$160,000 USD Benefits Information To learn more about our comprehensive benefits offerings, please visit: NFL BENEFITS At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered. NO RELOCATION ASSISTANCE WILL BE PROVIDED. The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws. WHO WE ARE: NFL Core Values: Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution. Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through. Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others. Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence. NFL Leadership Attributes: Build Talent: We develop and nurture potential, empowering individuals to grow and succeed. Execute: We take action with precision, delivering results that drive our goals forward. Inspire: We motivate others through vision, energy, and a commitment to excellence. Live Our Values: We embody our core principles in every decision and action. Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position. Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact WHO YOU ARE: Talent Attributes: What we expect for our employees: Embody an enthusiastic, proactive can-do attitude Embrace grit, free from ego or entitlement Excel as a relationship builder, with the ability to influence Eager learner, driven by passion rather than just ambition Encompasses an incredible work ethic with an agile mindset", "summaryDescription" : "Manager, International Data and Strategy at The National Football League. Skills: Data strategy, Product ownership, Technical leadership. Develop data strategy. Own product roadmaps", "postedDate" : "2026-06-15T23:29:04.090", "createdAt" : "2026-06-15T23:29:04.090", "lastUpdated" : "2026-06-16T11:06:39.308", "ingestTimestamp" : "2026-06-15T23:29:04.090", "mongoId" : "6a3066fff292fd229cfb805a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 125000, "salaryAnnualMax" : 160000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data governance", "Data lakes", "Cloud data platforms", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference", "Leadership", "Influencing", "Data strategy", "Product ownership", "Technical leadership", "Fan engagement", "Lifecycle marketing", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "AWS Redshift", "Adobe Marketing Suite", "Power BI", "Tableau" ], "skillCount" : 24, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Sports", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c64ca74d8ee00a08fbd82", "title" : "Performance Measurement and Evaluation Intern", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on market data for an entry-level intern position in Long Island City, United States, with adjustments for industry and seniority." }, "location" : "Long Island City, NY", "locations" : [ "Long Island City, NY" ], "timestamp" : "2026-06-15T08:23:11.094", "fingerprint" : "a606163a290a0313632e38fa9d0ce3b7cd04f125e27888ad2ffad23240eda384", "source" : "jazzhr", "language" : "en", "externalId" : "kJZjnqD64H", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Long Island City", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7455316,-73.9484995" } ], "locationText" : "Long Island City, New York, United States", "employmentType" : "INTERNSHIP", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Performance Measurement and Evaluation Intern", "createdAt" : "2026-06-14T00:10:08.150", "lastUpdated" : "2026-06-15T08:23:11.094", "ingestTimestamp" : "2026-06-14T00:10:08.150", "mongoId" : "6a2c64ca74d8ee00a08fbd82", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.85 }, { "id" : "6a2c951474d8ee00a098c3a6", "title" : "Staff -Power and Performance Validation Engineer", "company" : "Graphcore", "industry" : "Technology", "salary" : { "min" : 3500000.0, "max" : 5500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Staff Power and Performance Validation Engineer in Bengaluru, India, adjusted for the technology industry and company size." }, "location" : "Bengaluru, India", "locations" : [ "Bengaluru", "India" ], "timestamp" : "2026-06-15T13:01:56.883", "fingerprint" : "21e34fc53a2b094312239f72735034c9de17f017ff070f308cff5c41fa97bb99", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/graphcore/jobs/8587313002", "externalId" : "8587313002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, India", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Staff", "technicalSkills" : "Python, C/C++", "professionalSkills" : [ "Validation strategy", "Performance analysis", "Automation frameworks", "Data analysis", "System design" ], "hardSkillsList" : [ "Power validation", "Performance validation", "Thermal validation", "Silicon characterization", "System performance", "SoC architecture", "CPU architecture", "Memory architecture", "Interconnect architecture", "High-speed I/O", "Linux systems", "Low-level performance", "Python programming", "Automation", "Orchestration", "Data analysis", "Benchmarking", "Profiling", "Hardware debugging", "Software debugging", "Workload modeling", "Test strategy", "Data interpretation", "Bottleneck identification", "AI accelerators", "GPU architecture", "High-performance compute", "Pre-silicon modeling", "Pre-silicon simulation", "Power management", "Hardware instrumentation", "Telemetry systems", "High core-count systems", "Large-scale compute" ], "hardSkills" : [ { "name" : "Power validation", "level" : "intermediate" }, { "name" : "Performance validation", "level" : "intermediate" }, { "name" : "Thermal validation", "level" : "intermediate" }, { "name" : "Silicon characterization", "level" : "intermediate" }, { "name" : "System performance", "level" : "intermediate" }, { "name" : "SoC architecture", "level" : "intermediate" }, { "name" : "CPU architecture", "level" : "intermediate" }, { "name" : "Memory architecture", "level" : "intermediate" }, { "name" : "Interconnect architecture", "level" : "intermediate" }, { "name" : "High-speed I/O", "level" : "intermediate" }, { "name" : "Linux systems", "level" : "intermediate" }, { "name" : "Low-level performance", "level" : "intermediate" }, { "name" : "Python programming", "level" : "intermediate" }, { "name" : "Automation", "level" : "intermediate" }, { "name" : "Orchestration", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Benchmarking", "level" : "intermediate" }, { "name" : "Profiling", "level" : "intermediate" }, { "name" : "Hardware debugging", "level" : "intermediate" }, { "name" : "Software debugging", "level" : "intermediate" }, { "name" : "Workload modeling", "level" : "intermediate" }, { "name" : "Test strategy", "level" : "intermediate" }, { "name" : "Data interpretation", "level" : "intermediate" }, { "name" : "Bottleneck identification", "level" : "intermediate" }, { "name" : "AI accelerators", "level" : "intermediate" }, { "name" : "GPU architecture", "level" : "intermediate" }, { "name" : "High-performance compute", "level" : "intermediate" }, { "name" : "Pre-silicon modeling", "level" : "intermediate" }, { "name" : "Pre-silicon simulation", "level" : "intermediate" }, { "name" : "Power management", "level" : "intermediate" }, { "name" : "Hardware instrumentation", "level" : "intermediate" }, { "name" : "Telemetry systems", "level" : "intermediate" }, { "name" : "High core-count systems", "level" : "intermediate" }, { "name" : "Large-scale compute", "level" : "intermediate" } ], "majorSkills" : "Power validation, Performance validation, AI compute silicon, System performance", "majorSkillsList" : [ "Power validation", "Performance validation", "AI compute silicon", "System performance" ], "coreResponsibilities" : "Define validation strategies, Lead validation strategies, Drive validation strategy execution, Lead power validation activities, Lead thermal validation activities, Lead performance validation activities, Ensure products meet expectations, Develop validation plans, Execute validation activities, Lead post-silicon bring-up, Lead characterization activities, Drive validation of CPU subsystems, Drive validation of memory subsystems, Drive validation of interconnect subsystems, Drive validation of I/O subsystems, Develop scalable automation frameworks, Develop regression infrastructure, Develop reporting tools, Design benchmark workloads, Execute benchmark workloads, Design performance experiments, Execute performance experiments, Identify optimization opportunities, Debug complex technical issues, Resolve complex technical issues, Define validation metrics, Define pass/fail criteria, Define reporting methodologies, Ensure repeatable analysis, Ensure high-quality analysis, Guide development of custom workload generators, Guide development of micro-benchmarks, Analyze power data, Analyze thermal data, Analyze performance data, Identify bottlenecks, Recommend improvements, Contribute to continuous improvement, Improve validation processes, Improve validation tooling, Improve engineering practices, Communicate technical findings, Communicate project status, Communicate risks, Communicate recommendations, Support knowledge sharing, Contribute to continuous improvement", "teamCollaboration" : "Cross-functional teams; Architecture teams; RTL teams; Firmware teams; Software teams; Systems teams; Engineering leadership", "projectManagementSkills" : [ "Planning and execution" ], "domainKnowledge" : "AI compute; SoC architecture; High-speed I/O; AI accelerators; GPU architecture; High-performance compute", "domainList" : [ "ai-compute", "soc-architecture", "high-speed-i-o", "ai-accelerators", "gpu-architecture", "high-performance-compute" ], "domainSpecificKnowledge" : [ "AI compute", "SoC architecture", "High-speed I/O", "AI accelerators", "GPU architecture", "High-performance compute" ], "toolProficiency" : [ "Stress-ng", "Fio", "Perf", "Iperf" ], "communicationSkills" : "Communicate technical findings; Communicate project status; Communicate risks; Communicate recommendations", "problemSolvingSkills" : "Debugging complex issues; Identify bottlenecks; Root cause analysis", "qualificationsBasic" : "Power and performance validation experience, Silicon characterization experience, System performance engineering experience, SoC architecture understanding, CPU, memory, interconnect, I/O knowledge, Linux systems knowledge, Low-level performance analysis experience, Python programming skills, Benchmarking and profiling tools experience, Complex hardware/software debugging, Structured validation methodologies, Workload models and test strategies, Analytical skills, Interpret large datasets, Identify system bottlenecks, Cross-functional collaboration skills, Work independently on complex tasks", "qualificationsPreferred" : "AI accelerator architecture experience, GPU architecture experience, High-performance compute architecture experience, Pre-silicon modelling experience, Pre-silicon simulation environments experience, Power management technologies knowledge, Silicon characterization methodologies knowledge, C/C++ programming experience, Low-level system development experience, Benchmark development experience, Hardware instrumentation familiarity, Telemetry systems familiarity, High core-count systems experience, Large-scale compute systems experience, Shared validation infrastructure contribution, Engineering best practices contribution", "workSiteFlexibility" : "Onsite", "rawDescription" : "Staff -Power and Performance Validation Engineer About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to senior leadership within Architecture and Validation, the Power and Performance Validation Lead will drive validation strategy and execution for advanced AI compute silicon and systems. The role is responsible for leading power, thermal and performance validation activities across pre-silicon and post-silicon environments to ensure products meet efficiency, reliability and scalability expectations. This role requires strong technical expertise and collaboration across multiple engineering disciplines to deliver robust validation methodologies, scalable automation frameworks and actionable performance insights. The Team The Power and Performance Validation team sits within the Architecture and Validation organisation and is responsible for validating the performance, efficiency and thermal behaviour of Graphcore silicon and systems. The team supports the full product lifecycle, from early architectural modelling through to first silicon bring-up, characterization and production readiness. Engineers work closely with cross-functional teams globally to debug complex issues, optimize workloads and continuously improve validation infrastructure and methodologies. Responsibilities and Duties Define and lead validation strategies for power, thermal and performance characterization of AI compute silicon and platforms Contribute to planning and execution of validation activities across multiple projects and milestones Develop comprehensive validation plans covering functional, stress, workload and corner-case scenarios Lead post-silicon bring-up and characterization activities for power and performance validation Drive validation of CPU, memory, interconnect and high-speed I/O subsystems under complex workload conditions Develop scalable automation frameworks, regression infrastructure and reporting tools using Python Design and execute benchmark workloads, parameter sweeps and performance experiments to identify optimization opportunities Collaborate with architecture, RTL, firmware, software and systems teams to debug and resolve complex technical issues Define validation metrics, pass/fail criteria and reporting methodologies to ensure repeatable and high-quality analysis Guide development of custom workload generators and micro-benchmarks where required Analyse power, thermal and performance data to identify bottlenecks and recommend improvements Contribute to continuous improvement of validation processes, tooling and engineering practices Communicate technical findings, project status, risks and recommendations clearly to stakeholders and engineering leadership Support knowledge sharing and contribute to continuous improvement across the validation organisation Candidate Profile Essential: Strong experience in power and performance validation, silicon characterization or system performance engineering Deep understanding of modern SoC architecture, including CPU, memory, interconnect and high-speed I/O technologies Strong Linux systems knowledge and low-level performance analysis experience Strong Python programming skills for automation, orchestration and data analysis Experience with benchmarking and profiling tools such as stress-ng, fio, perf, iperf or equivalent technologies Experience debugging complex hardware and software interactions Ability to define structured validation methodologies, workload models and test strategies Strong analytical skills with the ability to interpret large datasets and identify system bottlenecks Strong communication and cross-functional collaboration skills Ability to work independently on complex technical tasks while collaborating effectively across teams Desirable Experience with AI accelerator, GPU or high-performance compute architectures Experience with pre-silicon modelling or simulation environments Knowledge of power management technologies and silicon characterization methodologies Programming experience in C/C++ for low-level system or benchmark development Familiarity with hardware instrumentation and telemetry systems Experience working with high core-count or large-scale compute systems Experience contributing to shared validation infrastructure and engineering best practices", "summaryDescription" : "Staff -Power and Performance Validation Engineer at Graphcore. Skills: Power validation, Performance validation, AI compute silicon, System performance. Define validation strategies. Lead validation strategies", "postedDate" : "2026-06-14T02:28:52.967", "createdAt" : "2026-06-14T02:28:52.967", "lastUpdated" : "2026-06-15T13:01:56.883", "ingestTimestamp" : "2026-06-14T02:28:52.967", "mongoId" : "6a2c951474d8ee00a098c3a6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Power validation", "Performance validation", "Thermal validation", "Silicon characterization", "System performance", "SoC architecture", "CPU architecture", "Memory architecture", "Interconnect architecture", "High-speed I/O", "Linux systems", "Low-level performance", "Python programming", "Automation", "Orchestration", "Data analysis", "Benchmarking", "Profiling", "Hardware debugging", "Software debugging", "Workload modeling", "Test strategy", "Data interpretation", "Bottleneck identification", "AI accelerators", "GPU architecture", "High-performance compute", "Pre-silicon modeling", "Pre-silicon simulation", "Power management", "Hardware instrumentation", "Telemetry systems", "High core-count systems", "Large-scale compute", "AI compute silicon", "Validation strategy", "Performance analysis", "Automation frameworks", "System design", "Planning and execution", "AI compute", "Stress-ng", "Fio", "Perf", "Iperf" ], "skillCount" : 45, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a30794df292fd229c031216", "title" : "Director, Data and AI Engineering", "company" : "Benevity", "industry" : "Technology", "salary" : { "min" : 192000.0, "max" : 238810.0, "currency" : "CAD", "frequency" : "Yearly" }, "location" : "Toronto, Ontario", "locations" : [ "Toronto, Ontario" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T15:07:30.375", "fingerprint" : "aaf0e33227ca131481be4962d98f3d416a3d9e7ac0a72837e11beccb51a05d5d", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/benevity/791ccf38-f164-4521-b05d-6f35fa1e7245/application", "externalId" : "791ccf38-f164-4521-b05d-6f35fa1e7245", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "Python, SQL, Scala, Spark, Dbt, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, S3, Glue, SageMaker, Athena, GCP, Vertex AI, Azure, Synapse, ML Studio, Kubernetes, Terraform, Kafka, Flink, Apache Beam, Lambda, Kinesis, Pub/Sub", "professionalSkills" : [ "Data strategy", "Data modeling", "Business intelligence", "Data governance", "ML systems engineering", "Product intelligence", "AI-powered services", "Data-driven decision-making", "Scalable data engineering", "AI/ML systems", "Cloud-based data architectures", "Real-time analytics", "ML/AI-driven solutions", "Client needs", "Data-as-a-product", "Data assets", "Real-time analytics", "AI-powered automation", "Data-driven insights", "Self-service analytics", "Data pipelines", "Enterprise warehousing", "ML training", "Business reporting", "AI-powered features", "Anomaly detection", "Personalization", "Cost optimization", "MLOps", "CI/CD", "Real-time inference", "Recommendations", "Predictive analytics", "NLP", "Generative AI", "Ethical AI", "AI standards", "BI tools", "Dashboards", "Product analytics", "User behavior", "Feature engagement", "Embedded analytics", "SaaS metrics", "Data privacy", "Data security", "Compliance", "Data lineage", "Metadata management", "MDM", "RBAC", "ABAC", "ReBac", "Data sharing", "Data democratization", "Trusted data", "Documented data", "Team leadership", "Budget management", "Product innovations", "Multi-tenant SaaS", "Customer-facing analytics", "Emerging AI trends", "Responsible AI frameworks" ], "hardSkillsList" : [ "Regression", "Classification", "Clustering", "Time-series", "A/B testing", "Causal inference" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Regression", "level" : "intermediate" }, { "name" : "Classification", "level" : "intermediate" }, { "name" : "Clustering", "level" : "intermediate" }, { "name" : "Time-series", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Data Engineering, AI/ML Engineering, Data Strategy, Business Intelligence", "majorSkillsList" : [ "Data Engineering", "AI/ML Engineering", "Data Strategy", "Business Intelligence" ], "coreResponsibilities" : "Define and execute data and AI strategy, Lead cross-functional teams, Establish data-as-a-product principles, Drive innovation in real-time analytics, Partner with Product, Engineering, and Customer Success teams, Design and oversee high-scale, cloud-native data architectures, Implement highly available, fault-tolerant data pipelines, Lead data modeling initiatives, Work with engineering teams to embed AI-powered features, Drive observability, monitoring, and cost optimization, Oversee the development of ML/AI models, Implement MLOps best practices, Lead initiatives in AI-powered recommendations, Ensure bias-free, ethical AI practices, Build and manage BI tools, Develop product analytics frameworks, Implement embedded analytics solutions, Optimize reporting for SaaS metrics, Own data governance frameworks, Define and implement data lineage, Drive role-based access controls, Champion data democratization", "teamCollaboration" : "Cross-functional teams; Product teams; Engineering teams; Customer Success teams", "projectManagementSkills" : [ "Agile" ], "domainKnowledge" : "B2B SaaS; Cloud-native architecture; Multi-tenant SaaS; SaaS metrics; GDPR; SOC 2; PIPEDA; CCPA", "domainList" : [ "b2b-saas", "cloud-native-architecture", "multi-tenant-saas", "saas-metrics", "gdpr", "soc-2", "pipeda", "ccpa" ], "domainSpecificKnowledge" : [ "B2B SaaS", "Cloud-native architecture", "Multi-tenant SaaS", "SaaS metrics", "GDPR", "SOC 2", "PIPEDA", "CCPA" ], "toolProficiency" : [ "Collibra", "Informatica", "Alation", "Immuta", "JIRA" ], "communicationSkills" : "Executive presentations; Technical documentation", "documentationSkills" : "Technical writing; API documentation; Architecture diagrams", "continuousLearning" : "Growth opportunities", "innovationCreativity" : "Innovation", "problemSolvingSkills" : "Root cause analysis; Troubleshooting", "qualificationsBasic" : "10+ years of experience in data engineering, AI/ML, or analytics leadership roles, SQL proficiency, Master's or PhD in", "qualificationsPreferred" : "PhD preferred, GCP Professional Data Engineer, AWS Data Analytics, Databricks Certified, Dbt Certified", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "MEET BENEVITY Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more! We are seeking a Director of Data and ML/AI Engineering to lead our data and AI technology strategy, architecture, and execution within our B2B SaaS Benevity Impact Platform. This role is pivotal in enabling data-driven decision-making, product intelligence, and AI-powered services and automation across our platform. The ideal candidate will have deep expertise in scalable data engineering, AI/ML systems and services, and cloud-based data architectures, with a track record of building highly available, real-time analytics, and ML/AI-driven solutions for SaaS platforms. This role will oversee data science, data modeling, business intelligence, governance, and ML/AI systems engineering, ensuring alignment with our client and business needs. What you’ll do: Leadership & Data Strategy - Define and execute the data and AI strategy for our SaaS platform, ensuring alignment with business objectives and customer needs. - Lead cross-functional teams across data engineering, AI/ML, BI, and governance to deliver scalable, high-impact solutions. - Establish data-as-a-product principles, ensuring data assets are secure, reusable, and monetizable within our platform. - Drive innovation in real-time analytics, AI-powered automation and intelligence for clients. - Partner with Product, Engineering, and Customer Success teams to enhance data-driven insights, reporting, and self-service analytics. Data Engineering & Platform Architecture - Design and oversee high-scale, cloud-native data architectures that support real-time streaming, data lakes / lakehouses, and enterprise warehousing. - Implement highly available, fault-tolerant data pipelines to process, store, and serve insights across the platform. - Lead data modeling initiatives to optimize data structures for analytics, ML training, and business reporting. - Work with engineering teams to embed AI-powered features into the SaaS platform, enabling smart automation, anomaly detection, and personalization. - Drive observability, monitoring, and cost optimization across our cloud-based data infrastructure. AI/ML Engineering & Data Science - Oversee the development of ML/AI models, ensuring they are scalable, explainable, and deployed effectively in production. - Implement MLOps best practices, including CI/CD for models, versioning, and real-time inference. - Lead initiatives in AI-powered recommendations, predictive analytics, NLP, and generative AI to enhance our product offerings. - Ensure bias-free, ethical AI practices and compliance with industry AI standards and regulations. Business Intelligence & Product Analytics - Build and manage BI tools, dashboards, and self-service analytics to provide real-time insights to clients and internal stakeholders. - Develop product analytics frameworks, tracking user behavior, adoption, and feature engagement. - Implement embedded analytics solutions that allow clients to gain actionable insights from their data. - Optimize reporting for SaaS metrics (MRR, ARR, churn, retention, LTV, NPS) and drive data-informed decision-making. Data Governance & Compliance - Own data governance frameworks, ensuring data privacy, security, and compliance (GDPR, SOC 2, PIPEDA, CCPA, etc.). - Define and implement data lineage, metadata management, and master data management (MDM) best practices. - Drive role-based access controls (RBAC, ABAC or ReBac) and ensure secure, auditable data sharing within our SaaS ecosystem. - Champion data democratization, enabling teams to access trusted, well-documented data. What you’ll bring: - 10+ years of experience in data engineering, AI/ML, or analytics leadership roles, ideally in B2B SaaS or cloud-based platforms - Strong expertise in scalable data architectures, ML/AI systems, and embedded analytics - Proven track record in leading high-performance teams, managing budgets, and delivering data-driven product innovations - Experience with multi-tenant SaaS data governance, compliance (SOC 2, GDPR, etc.), and customer-facing analytics - Familiarity with emerging AI trends, including LLMs, Generative AI, and responsible AI frameworks - Familiarity with SaaS product analytics and AI-powered automation use cases - Master’s or PhD in Computer Science, Data Science, AI/ML, or a related field is preferred Technical Skills & Expertise - Data & AI Stacks (Cloud-Native, SaaS-Optimized) - Data Engineering & Storage: BigQuery, Redshift, Delta Lake, Snowflake, Databricks - AI/ML Frameworks: Azure AI, TensorFlow, PyTorch, Hugging Face, MLflow, Vertex AI - MLOps & Pipelines: Kubeflow, SageMaker, Airflow, Feature Stores, DataRobot - BI & Analytics Tools: Looker, Power BI, Mode Analytics, Amplitude, Mixpanel - Data Governance & Security: Collibra, Informatica, Alation, Immuta - Cloud & DevOps: AWS (S3, Lambda, Kinesis), GCP (BigQuery, Pub/Sub), Kubernetes, Terraform - Programming: Python, SQL, Scala, Java - Streaming & Real-Time Data: Kafka, Flink, Apache Beam DISCOVER YOUR PURPOSE AT WORK We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more … Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose. If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become … It’s time to join Benevity. We’re so excited to meet you. WHERE WE WORK At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most. JOIN A COMPANY WHERE DEIB ISN’T A BUZZWORD Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams. We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine. That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity. Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.", "summaryDescription" : "Director, Data and AI Engineering at Benevity. Skills: Data Engineering, AI/ML Engineering, Data Strategy, Business Intelligence. Define and execute data and AI strategy. Lead cross-functional teams", "createdAt" : "2026-06-16T01:59:44.833", "lastUpdated" : "2026-06-16T15:07:30.375", "ingestTimestamp" : "2026-06-16T01:59:44.833", "mongoId" : "6a30794df292fd229c031216", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Regression", "Classification", "Clustering", "Time-series", "A/B testing", "Causal inference", "Leadership", "Data Engineering", "AI/ML Engineering", "Data Strategy", "Business Intelligence", "Data strategy", "Data modeling", "Business intelligence", "Data governance", "ML systems engineering", "Product intelligence", "AI-powered services", "Data-driven decision-making", "Scalable data engineering", "AI/ML systems", "Cloud-based data architectures", "Real-time analytics", "ML/AI-driven solutions", "Client needs", "Data-as-a-product", "Data assets", "AI-powered automation", "Data-driven insights", "Self-service analytics", "Data pipelines", "Enterprise warehousing", "ML training", "Business reporting", "AI-powered features", "Anomaly detection", "Personalization", "Cost optimization", "MLOps", "CI/CD", "Real-time inference", "Recommendations", "Predictive analytics", "NLP", "Generative AI", "Ethical AI", "AI standards", "BI tools", "Dashboards", "Product analytics", "User behavior", "Feature engagement", "Embedded analytics", "SaaS metrics", "Data privacy", "Data security", "Compliance", "Data lineage", "Metadata management", "MDM", "RBAC", "ABAC", "ReBac", "Data sharing", "Data democratization", "Trusted data", "Documented data", "Team leadership", "Budget management", "Product innovations", "Multi-tenant SaaS", "Customer-facing analytics", "Emerging AI trends", "Responsible AI frameworks", "Agile", "B2B SaaS", "Cloud-native architecture", "GDPR", "SOC 2", "PIPEDA", "CCPA", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "Collibra", "Informatica", "Alation", "Immuta", "JIRA" ], "skillCount" : 90, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305098f292fd229cef28e4", "title" : "Customer Service Agent", "company" : "Jerry.ai", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Atlanta, Georgia", "locations" : [ "Atlanta, Georgia", "Richmond, Virginia", "Miami, Florida", "Austin, Texas", "Las Vegas, Nevada", "Salt Lake City, Utah", "Scottsdale, Arizona" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T14:28:03.539", "fingerprint" : "9505c15f6129ee709e7c7fc10ef6f76c13474a6aed8c2287736484afb78f6a1c", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/jerry.ai/f7990fd5-eff9-41e1-b19c-02b1ada0c879/application", "externalId" : "f7990fd5-eff9-41e1-b19c-02b1ada0c879", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "problemSolvingSkills" : "Finding solutions", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Customer Service Agent at Jerry.ai. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:30:27.310", "lastUpdated" : "2026-06-16T14:28:03.539", "ingestTimestamp" : "2026-06-16T00:30:27.310", "mongoId" : "6a305098f292fd229cef28e4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305930f292fd229cf45a25", "title" : "Customer Service Agent", "company" : "Jerry", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Atlanta, Georgia", "locations" : [ "Atlanta, Georgia", "Richmond, Virginia", "Miami, Florida", "Austin, Texas", "Las Vegas, Nevada", "Salt Lake City, Utah", "Scottsdale, Arizona" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T12:17:24.211", "fingerprint" : "d187e8e4105039e39d508866f11f39c04a086a6560796752dab260242d71fbde", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Jerry.ai/f7990fd5-eff9-41e1-b19c-02b1ada0c879/application", "externalId" : "f7990fd5-eff9-41e1-b19c-02b1ada0c879", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Customer Service Agent at Jerry. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:28:27.796", "lastUpdated" : "2026-06-16T12:17:24.211", "ingestTimestamp" : "2026-06-16T00:28:27.796", "mongoId" : "6a305930f292fd229cf45a25", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305981f292fd229cf48497", "title" : "Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Market Research", "salary" : { "min" : 33000.0, "max" : 37000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Columbus, OH, United States", "locations" : [ "Columbus", "OH", "United States" ], "timestamp" : "2026-06-16T09:33:16.490", "fingerprint" : "c28c1e81d1266ac135e503714bfbfabf68e764ae99f6b3c26b6b3eec224fe4fd", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132233689-customer-service-agent", "externalId" : "744000132233689", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Assist customers with questions, Resolve customer inquiries, Ensure positive customer experience, Provide accurate information on products, Resolve customer issues professionally, Maintain accurate customer records, Collaborate with internal departments, Follow established procedures, Identify customer needs, Recommend appropriate solutions", "teamCollaboration" : "Collaborate with internal departments", "communicationSkills" : "Verbal communication skills; Written communication skills", "continuousLearning" : "Professional Development; Skill Enhancement; Hands-On Training; Ongoing Mentorship", "problemSolvingSkills" : "Problem-solving mindset", "outcomesObjectives" : "Ensure customer satisfaction; Contribute to positive customer experience", "qualificationsBasic" : "Basic computer proficiency, Willingness to learn new systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Elevare Branding, we believe exceptional brands are built through creativity, precision, and operational excellence. Our team is dedicated to delivering high-quality branding solutions while fostering a collaborative and growth-oriented work environment. We are currently seeking a detail-focused Production Assistant who is eager to contribute to a fast-paced and professional team. Elevare Branding is seeking a professional and customer-focused Customer Service Agent to join our growing team in Columbus, OH. In this role, you will serve as a key point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive experience with every interaction. The ideal candidate is an excellent communicator who enjoys helping people, solving problems, and contributing to a team-oriented environment. Responsibilities * Assist customers with questions, concerns, and service-related inquiries. * Provide accurate information regarding company products and services. * Resolve customer issues in a professional and timely manner. * Maintain detailed and accurate customer records. * Collaborate with internal departments to ensure customer satisfaction. * Follow established procedures and company standards during customer interactions. * Identify customer needs and recommend appropriate solutions. * Contribute to a positive and supportive customer experience. ## Qualifications * Strong verbal and written communication skills. * Excellent interpersonal and relationship-building abilities. * Strong organizational and time-management skills. * Ability to multitask and prioritize responsibilities effectively. * Problem-solving mindset with strong attention to detail. * Professional demeanor and customer-focused attitude. * Ability to work both independently and collaboratively. * Adaptability in a fast-paced environment. * Basic computer proficiency and willingness to learn new systems. ## Additional Information * Competitive Salary ($33,000 – $37,000 annually) * Career Growth and Advancement Opportunities * Professional Development and Skill Enhancement * Supportive and Collaborative Work Environment * Hands-On Training and Ongoing Mentorship * Valuable Customer Relations Experience * Performance-Based Growth Opportunities * Stable Full-Time Position * Dynamic and Inclusive Company Culture", "summaryDescription" : "Customer Service Agent at Alphabe Insight Inc. Assist customers with questions. Resolve customer inquiries", "postedDate" : "2026-06-15T15:27:14.000", "createdAt" : "2026-06-15T23:42:36.823", "lastUpdated" : "2026-06-16T09:33:16.490", "ingestTimestamp" : "2026-06-15T23:42:36.823", "mongoId" : "6a305981f292fd229cf48497", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 33000, "salaryAnnualMax" : 37000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30716df292fd229cff926f", "title" : "Customer Service Agent", "company" : "Sutherland", "industry" : "Telecommunications", "salary" : { "min" : 22000.0, "max" : 22000.0, "currency" : "EGP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cairo, Cairo Governorate, EG", "locations" : [ "Cairo", "Cairo Governorate", "EG" ], "timestamp" : "2026-06-16T15:03:39.808", "fingerprint" : "49eb84d40f5c55b23b2edf39c519c96f51fa7cc895958036f02aa1aef4eadb97", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sutherland/744000132160839-customer-service-agent", "externalId" : "744000132160839", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cairo", "state" : "Cairo Governorate", "country" : "Egypt", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "30.0443879,31.2357257" } ], "locationText" : "Cairo, Cairo Governorate, Egypt", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Deliver exceptional customer support, Help customers resolve inquiries with professionalism, Help customers resolve inquiries with efficiency", "communicationSkills" : "English communication", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Rotational shifts, Overnight shifts included, Flexible with shift schedules, Rotational days off", "qualificationsBasic" : "Graduates only, Fully dropped-out students may apply, Males must have completed Military Service, English proficiency B2+ to C1, Excellent communication skills, Excellent interpersonal skills, Ability to work in fast-paced environment, Customer-oriented mindset, Problem-solving skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Sutherland is a global leader in digital transformation, helping some of the world's biggest brands succeed through Artificial Intelligence (AI), Automation, Cloud Engineering, and Advanced Analytics. \uD83D\uDE80 We're Hiring: English Customer Service Representatives | Sutherland \uD83D\uDE80 Looking for a great opportunity to start or grow your career with a global company? Join Sutherland and become part of a dynamic, professional, and fast-growing team! \uD83D\uDCB0 Salary: 22,000 EGP Net \uD83D\uDCE2 Position: Customer Service Agent Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence. \uD83D\uDE80 ## Qualifications \uD83D\uDCCD Job Requirements: ✅ Graduates only (Bachelor's degree holders) ✅ Fully dropped-out students may apply ✅ Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable) ✅ English proficiency level: B2+ to C1 ✅ Excellent communication and interpersonal skills ✅ Ability to work in a fast-paced environment ✅ Customer-oriented mindset and problem-solving skills \uD83C\uDF81 Benefits & Perks: ✨ Net salary of 22,000 EGP \uD83D\uDE8D Transportation provided \uD83C\uDFE5 Medical insurance coverage up to 200,000 EGP \uD83D\uDCDA Fully paid training from day one (you will be paid as a full employee during the training period) \uD83D\uDCC8 Career growth and development opportunities within a multinational company \uD83C\uDF0D Professional and supportive work environment ⏰ Working Conditions: \uD83D\uDD04 Rotational shifts \uD83C\uDF19 Overnight shifts are included and candidates must be flexible with shift schedules \uD83D\uDCC5 Rotational days off according to business needs \uD83D\uDCBC If you have strong English communication skills and are looking for a stable career with excellent compensation and benefits, we'd love to hear from you! \uD83D\uDCE9 Apply now and start your journey with Sutherland! or reach out directly to one of ours HRs at 01034442917", "summaryDescription" : "Customer Service Agent at Sutherland. Deliver exceptional customer support. Help customers resolve inquiries with professionalism", "postedDate" : "2026-06-15T09:58:27.000", "createdAt" : "2026-06-16T01:36:43.503", "lastUpdated" : "2026-06-16T15:03:39.808", "ingestTimestamp" : "2026-06-16T01:36:43.503", "mongoId" : "6a30716df292fd229cff926f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3055daf292fd229cf2247c", "title" : "Customer Service Agent", "company" : "Sutherland", "industry" : "Telecommunications", "salary" : { "min" : 22000.0, "max" : 22000.0, "currency" : "EGP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cairo, Cairo Governorate, EG", "locations" : [ "Cairo", "Cairo Governorate", "EG" ], "timestamp" : "2026-06-16T08:12:17.153", "fingerprint" : "c70ac0cee8fcc1344cba1e4e11a5a92c49e4a0e93a15995a4968a95b82eb7ff3", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sutherland/744000132160839-customer-service-agent", "externalId" : "744000132160839", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cairo", "state" : "Cairo Governorate", "country" : "Egypt", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "30.0443879,31.2357257" } ], "locationText" : "Cairo, Cairo Governorate, Egypt", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Deliver exceptional customer support, Help customers resolve inquiries, Resolve inquiries with professionalism, Resolve inquiries with efficiency", "communicationSkills" : "English communication", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Rotational shifts, Overnight shifts included, Flexible with shift schedules, Rotational days off", "qualificationsBasic" : "Graduates only, Bachelor's degree holders, Fully dropped-out students may apply, Completed Military Service Certificate, English proficiency B2+ to C1, Excellent communication skills, Excellent interpersonal skills, Ability to work in fast-paced environment, Customer-oriented mindset, Problem-solving skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Sutherland is a global leader in digital transformation, helping some of the world's biggest brands succeed through Artificial Intelligence (AI), Automation, Cloud Engineering, and Advanced Analytics. \uD83D\uDE80 We're Hiring: English Customer Service Representatives | Sutherland \uD83D\uDE80 Looking for a great opportunity to start or grow your career with a global company? Join Sutherland and become part of a dynamic, professional, and fast-growing team! \uD83D\uDCB0 Salary: 22,000 EGP Net \uD83D\uDCE2 Position: Customer Service Agent Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence. \uD83D\uDE80 ## Qualifications \uD83D\uDCCD Job Requirements: ✅ Graduates only (Bachelor's degree holders) ✅ Fully dropped-out students may apply ✅ Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable) ✅ English proficiency level: B2+ to C1 ✅ Excellent communication and interpersonal skills ✅ Ability to work in a fast-paced environment ✅ Customer-oriented mindset and problem-solving skills \uD83C\uDF81 Benefits & Perks: ✨ Net salary of 22,000 EGP \uD83D\uDE8D Transportation provided \uD83C\uDFE5 Medical insurance coverage up to 200,000 EGP \uD83D\uDCDA Fully paid training from day one (you will be paid as a full employee during the training period) \uD83D\uDCC8 Career growth and development opportunities within a multinational company \uD83C\uDF0D Professional and supportive work environment ⏰ Working Conditions: \uD83D\uDD04 Rotational shifts \uD83C\uDF19 Overnight shifts are included and candidates must be flexible with shift schedules \uD83D\uDCC5 Rotational days off according to business needs \uD83D\uDCBC If you have strong English communication skills and are looking for a stable career with excellent compensation and benefits, we'd love to hear from you! \uD83D\uDCE9 Apply now and start your journey with Sutherland! or reach out directly to one of ours HRs at 01034442917", "summaryDescription" : "Customer Service Agent at Sutherland. Deliver exceptional customer support. Help customers resolve inquiries", "postedDate" : "2026-06-15T09:58:27.000", "createdAt" : "2026-06-15T23:34:56.836", "lastUpdated" : "2026-06-16T08:12:17.153", "ingestTimestamp" : "2026-06-15T23:34:56.836", "mongoId" : "6a3055daf292fd229cf2247c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "693c2b8b70f0b99d5843fd84", "title" : "Data Engineer, Customer Experience and Business Trends, Customer Experience and Business Trends", "company" : "ADCI", "industry" : "Software Development, Data Engineering, cx and business trends", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Data Engineer in Bengaluru, India, adjusted for the Technology industry and company size." }, "location" : "Bengaluru, Karnataka, IND", "locations" : [ "Bengaluru, Karnataka, IND" ], "timestamp" : "2026-06-15T01:42:33.331", "fingerprint" : "7babc7a223be06b9a652bce9ae82124acead22a1f8541114817c06d06644b4bf", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3138941/apply", "externalId" : "4b577681-e924-42dd-9fe2-3b0083d050d6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, Karnataka, India", "employmentType" : "FULL_TIME", "technicalSkills" : "AWS, Glue, Redshift, MWAA, EMR, Lambda, S3, Kinesis, RDS, Java, Python, Scala, AWS CDK, Typescript", "professionalSkills" : [ "Data modeling", "ETL pipelines", "Data warehousing", "Data lakes", "Data services", "Analytics infrastructure", "Data products", "Data solutions", "Business reporting", "Production data pipeline", "Machine learning", "Optimization models", "Statistical models", "Simulations" ], "hardSkillsList" : [ "Data modeling", "ETL pipelines", "Data warehousing", "Data lakes", "Data services", "Analytics infrastructure", "Data products", "Data solutions", "Business reporting", "Production data pipeline", "Machine learning", "Optimization models", "Statistical models", "Simulations", "Root cause analysis", "Query performance tuning" ], "softSkillsList" : [ "Business skills", "Communication skills" ], "hardSkills" : [ { "name" : "Data modeling", "level" : "intermediate" }, { "name" : "ETL pipelines", "level" : "intermediate" }, { "name" : "Data warehousing", "level" : "intermediate" }, { "name" : "Data lakes", "level" : "intermediate" }, { "name" : "Data services", "level" : "intermediate" }, { "name" : "Analytics infrastructure", "level" : "intermediate" }, { "name" : "Data products", "level" : "intermediate" }, { "name" : "Data solutions", "level" : "intermediate" }, { "name" : "Business reporting", "level" : "intermediate" }, { "name" : "Production data pipeline", "level" : "intermediate" }, { "name" : "Machine learning", "level" : "intermediate" }, { "name" : "Optimization models", "level" : "intermediate" }, { "name" : "Statistical models", "level" : "intermediate" }, { "name" : "Simulations", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Query performance tuning", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Business skills" }, { "name" : "Communication skills" } ], "majorSkills" : "Data engineering, Analytics infrastructure, Data solutions, AWS services", "majorSkillsList" : [ "Data engineering", "Analytics infrastructure", "Data solutions", "AWS services" ], "coreResponsibilities" : "Manage AWS resources, Diagnose operational issues, Resolve operational issues, Perform root cause analysis, Respond to suggestions for enhancements, Identify process improvement opportunities, Drive innovation, Design data products, Evangelize data products, Implement data products, Design data solutions, Evangelize data solutions, Implement data solutions, Work in complex data environment, Employ right architecture, Handle data, Support analytics use cases, Support business reporting, Support production data pipeline, Support machine learning, Support optimization models, Support statistical models, Support simulations, Partner with software teams, Support integration of models, Support enhanced logic, Mentor Data Engineers, Train Data Engineers", "teamCollaboration" : "Partner with software teams", "domainKnowledge" : "Customer experience; Business trends; Econometrics; ML models; Data systems; Cloud data stacks; Data modeling; Data warehousing; ETL pipelines; Data systems; Database solutions; Data warehouse solutions; Data lake solutions; AWS services; Non-relational databases; Software development life cycle; Coding standards; Software architectures; Code reviews; Source control management; Continuous deployments; Testing; Operational excellence; Data products; Data sets; Data integration; AWS CDK; Query performance tuning", "domainList" : [ "customer-experience", "business-trends", "econometrics", "ml-models", "data-systems", "cloud-data-stacks", "data-modeling", "data-warehousing", "etl-pipelines", "database-solutions", "data-warehouse-solutions", "data-lake-solutions", "aws-services", "non-relational-databases", "software-development-life-cycle", "coding-standards", "software-architectures", "code-reviews", "source-control-management", "continuous-deployments", "testing", "operational-excellence", "data-products", "data-sets", "data-integration", "aws-cdk", "query-performance-tuning" ], "domainSpecificKnowledge" : [ "Customer experience", "Business trends", "Econometrics", "ML models", "Data systems", "Cloud data stacks", "Data modeling", "Data warehousing", "ETL pipelines", "Data systems", "Database solutions", "Data warehouse solutions", "Data lake solutions", "AWS services", "Non-relational databases", "Software development life cycle", "Coding standards", "Software architectures", "Code reviews", "Source control management", "Continuous deployments", "Testing", "Operational excellence", "Data products", "Data sets", "Data integration", "AWS CDK", "Query performance tuning" ], "toolProficiency" : [ "AWS", "Glue", "Redshift", "MWAA", "EMR", "Lambda", "S3", "Kinesis", "RDS", "AWS CDK", "Typescript" ], "communicationSkills" : "Business communication", "innovationCreativity" : "Innovation", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "4+ years of data engineering experience, Experience with data modeling, Experience building ETL pipelines, Experience with SQL, Experience building large-scale data systems, Experience with database solutions, Experience with data warehouse solutions, Experience with data lake solutions, Knowledge of AWS services, Expertise in Java, Expertise in Python, Expertise in Scala", "qualificationsPreferred" : "Experience with non-relational databases, Knowledge of professional software engineering, Experience building data products incrementally, Experience integrating data sets, Experience with AWS CDK, Query performance tuning skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Would you like to join a customer-obsessed team focused on driving improved customer experiences across Amazon products and services? Customer Experience & Business Trends (CXBT) is looking for a Data Engineer to design, manage, and continuously enhance our analytics infrastructure. CXBT is focused on deeply understanding and improving Amazon customer experiences globally and uses this infrastructure to develop and deliver analytics applications for metrics generation, metrics correlation, econometrics, ML models, and other use cases to ultimately help provide insights that drive enhanced customer experiences. You will drive data engineering initiatives, and build end-to-end data solutions that are highly available, scalable, stable, secure, and cost-effective. You must possess excellent business and communication skills and be able to work with customers to analyze requirements and build solutions. You are a self-starter, have a proven track record of dealing with ambiguity and working in a fast-paced, highly dynamic environment. You are experienced in building efficient and scalable data services and have the ability to integrate data systems with AWS tools and services to support a variety of customer use cases/applications. Key job responsibilities - Manage AWS resources including Glue, Redshift, MWAA, EMR, Lambda. - Diagnose and resolve operational issues, perform detailed root cause analysis, respond to suggestions for enhancements. - Identify process improvement opportunities to drive innovation. - Design, evangelize, and implement state-of-the-art data products and solutions that help us provide a great customer experience. - Work in a complex data environment, employ the right architecture to handle data, and support various analytics use cases including business reporting, production data pipeline, machine learning, optimization models, statistical models, and simulations. - Partner with software teams to support integration of models and enhanced logic into portal-based tools. - Mentor and Train Data Engineers. About the team Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings - for almost every business at Amazon - for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds - including: Product Managers, Software Developers, Computer Vision Experts, Solution Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more. Basic Qualifications: - 4+ years of data engineering experience - Experience with data modeling, warehousing and building ETL pipelines - Experience with SQL - Experience building large-scale, high-throughput, 24x7 data systems - Experience with database, data warehouse or data lake solutions - Knowledge of AWS services including S3, Redshift, EMR, Kinesis and RDS - Expertise in at least one of the programming languages: Java, Python, or Scala Preferred Qualifications: - Experience with non-relational databases / data stores (object storage, document or key-value stores, graph databases, column-family databases) - Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence - Experience building data products incrementally and integrating and managing data sets from multiple sources - Experience with AWS CDK (Typescript) - Query performance tuning skills using Unix profiling tools and SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Data Engineer, Customer Experience and Business Trends, Customer Experience and Business Trends at ADCI. Skills: Data engineering, Analytics infrastructure, Data solutions, AWS services. Manage AWS resources. Diagnose operational issues", "postedDate" : "2026-06-13T03:22:02.881", "createdAt" : "2026-06-13T03:22:02.881", "lastUpdated" : "2026-06-15T01:42:33.331", "ingestTimestamp" : "2026-06-13T03:22:02.881", "mongoId" : "693c2b8b70f0b99d5843fd84", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3138941/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data modeling", "ETL pipelines", "Data warehousing", "Data lakes", "Data services", "Analytics infrastructure", "Data products", "Data solutions", "Business reporting", "Production data pipeline", "Machine learning", "Optimization models", "Statistical models", "Simulations", "Root cause analysis", "Query performance tuning", "Business skills", "Communication skills", "Data engineering", "AWS services", "Customer experience", "Business trends", "Econometrics", "ML models", "Data systems", "Cloud data stacks", "Database solutions", "Data warehouse solutions", "Data lake solutions", "Non-relational databases", "Software development life cycle", "Coding standards", "Software architectures", "Code reviews", "Source control management", "Continuous deployments", "Testing", "Operational excellence", "Data sets", "Data integration", "AWS CDK", "AWS", "Glue", "Redshift", "MWAA", "EMR", "Lambda", "S3", "Kinesis", "RDS", "Typescript" ], "skillCount" : 51, "jobCategory" : "engineering", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a3074d9f292fd229c009d20", "title" : "Director, Data and AI Engineering", "company" : "Benevity", "industry" : "Technology", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for Director, Data and AI Engineering in Calgary, Canada, adjusted for SaaS industry and company size." }, "location" : "Calgary, Alberta", "locations" : [ "Calgary, Alberta", "Vancouver, British Columbia" ], "timestamp" : "2026-06-16T11:55:49.932", "fingerprint" : "48d6e9e7d6092e824c8f4e626ef408c40aef8877a09c5443b28ff1eaf3b039e9", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/benevity/863fc534-814d-4aed-a969-d52dd5e43dc2/application", "externalId" : "863fc534-814d-4aed-a969-d52dd5e43dc2", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Calgary", "state" : "Alberta", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "51.0456064,-114.0575410" } ], "locationText" : "Calgary, Alberta, Canada", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "remoteFriendly" : true, "rawDescription" : "MEET BENEVITY Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more! We are seeking a Director of Data and ML/AI Engineering to lead our data and AI technology strategy, architecture, and execution within our B2B SaaS Benevity Impact Platform. This role is pivotal in enabling data-driven decision-making, product intelligence, and AI-powered services and automation across our platform. The ideal candidate will have deep expertise in scalable data engineering, AI/ML systems and services, and cloud-based data architectures, with a track record of building highly available, real-time analytics, and ML/AI-driven solutions for SaaS platforms. This role will oversee data science, data modeling, business intelligence, governance, and ML/AI systems engineering, ensuring alignment with our client and business needs. What you’ll do: Leadership & Data Strategy - Define and execute the data and AI strategy for our SaaS platform, ensuring alignment with business objectives and customer needs. - Lead cross-functional teams across data engineering, AI/ML, BI, and governance to deliver scalable, high-impact solutions. - Establish data-as-a-product principles, ensuring data assets are secure, reusable, and monetizable within our platform. - Drive innovation in real-time analytics, AI-powered automation and intelligence for clients. - Partner with Product, Engineering, and Customer Success teams to enhance data-driven insights, reporting, and self-service analytics. Data Engineering & Platform Architecture - Design and oversee high-scale, cloud-native data architectures that support real-time streaming, data lakes / lakehouses, and enterprise warehousing. - Implement highly available, fault-tolerant data pipelines to process, store, and serve insights across the platform. - Lead data modeling initiatives to optimize data structures for analytics, ML training, and business reporting. - Work with engineering teams to embed AI-powered features into the SaaS platform, enabling smart automation, anomaly detection, and personalization. - Drive observability, monitoring, and cost optimization across our cloud-based data infrastructure. AI/ML Engineering & Data Science - Oversee the development of ML/AI models, ensuring they are scalable, explainable, and deployed effectively in production. - Implement MLOps best practices, including CI/CD for models, versioning, and real-time inference. - Lead initiatives in AI-powered recommendations, predictive analytics, NLP, and generative AI to enhance our product offerings. - Ensure bias-free, ethical AI practices and compliance with industry AI standards and regulations. Business Intelligence & Product Analytics - Build and manage BI tools, dashboards, and self-service analytics to provide real-time insights to clients and internal stakeholders. - Develop product analytics frameworks, tracking user behavior, adoption, and feature engagement. - Implement embedded analytics solutions that allow clients to gain actionable insights from their data. - Optimize reporting for SaaS metrics (MRR, ARR, churn, retention, LTV, NPS) and drive data-informed decision-making. Data Governance & Compliance - Own data governance frameworks, ensuring data privacy, security, and compliance (GDPR, SOC 2, PIPEDA, CCPA, etc.). - Define and implement data lineage, metadata management, and master data management (MDM) best practices. - Drive role-based access controls (RBAC, ABAC or ReBac) and ensure secure, auditable data sharing within our SaaS ecosystem. - Champion data democratization, enabling teams to access trusted, well-documented data. What you’ll bring: - 10+ years of experience in data engineering, AI/ML, or analytics leadership roles, ideally in B2B SaaS or cloud-based platforms - Strong expertise in scalable data architectures, ML/AI systems, and embedded analytics - Proven track record in leading high-performance teams, managing budgets, and delivering data-driven product innovations - Experience with multi-tenant SaaS data governance, compliance (SOC 2, GDPR, etc.), and customer-facing analytics - Familiarity with emerging AI trends, including LLMs, Generative AI, and responsible AI frameworks - Familiarity with SaaS product analytics and AI-powered automation use cases - Master’s or PhD in Computer Science, Data Science, AI/ML, or a related field is preferred Technical Skills & Expertise - Data & AI Stacks (Cloud-Native, SaaS-Optimized) - Data Engineering & Storage: BigQuery, Redshift, Delta Lake, Snowflake, Databricks - AI/ML Frameworks: Azure AI, TensorFlow, PyTorch, Hugging Face, MLflow, Vertex AI - MLOps & Pipelines: Kubeflow, SageMaker, Airflow, Feature Stores, DataRobot - BI & Analytics Tools: Looker, Power BI, Mode Analytics, Amplitude, Mixpanel - Data Governance & Security: Collibra, Informatica, Alation, Immuta - Cloud & DevOps: AWS (S3, Lambda, Kinesis), GCP (BigQuery, Pub/Sub), Kubernetes, Terraform - Programming: Python, SQL, Scala, Java - Streaming & Real-Time Data: Kafka, Flink, Apache Beam DISCOVER YOUR PURPOSE AT WORK We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more … Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose. If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become … It’s time to join Benevity. We’re so excited to meet you. WHERE WE WORK At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most. JOIN A COMPANY WHERE DEIB ISN’T A BUZZWORD Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams. We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine. That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity. Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.", "summaryDescription" : "Director, Data and AI Engineering at Benevity", "createdAt" : "2026-06-16T00:25:36.052", "lastUpdated" : "2026-06-16T11:55:49.932", "ingestTimestamp" : "2026-06-16T00:25:36.052", "mongoId" : "6a3074d9f292fd229c009d20", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305981f292fd229cf484cb", "title" : "Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Service Agent in Cincinnati, adjusted for the Marketing industry and company size." }, "location" : "Cincinnati, OH, United States", "locations" : [ "Cincinnati", "OH", "United States" ], "timestamp" : "2026-06-16T10:09:27.525", "fingerprint" : "b7ffb0dfce9f877a0d71c14c8fe569c4c2e71b4aaf57637db7a2319c56ee4794", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132083979-customer-service-agent", "externalId" : "744000132083979", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cincinnati", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.1012809,-84.5127405" } ], "locationText" : "Cincinnati, Ohio, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond to customer inquiries, Assist customers understand products, Provide accurate information, Provide guidance to customers, Resolve customer complaints, Document customer interactions, Document customer transactions, Collaborate with internal teams, Escalate complex issues", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM software" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Document interactions", "continuousLearning" : "Skill development; Ongoing learning", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "First-contact resolution", "qualificationsBasic" : "Customer service experience, CRM software proficiency, Standard office applications proficiency", "qualificationsPreferred" : "Previous customer service experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. Job Description: We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the primary point of contact for our valued customers, ensuring every interaction is positive, efficient, and solution-oriented. You will play a vital role in maintaining our company's reputation by providing exceptional support through various communication channels such as phone, email, and live chat. Responsibilities: * Respond promptly and professionally to customer inquiries via phone, email, and live chat. * Assist customers in understanding products and services to provide accurate information and guidance. * Handle and resolve customer complaints efficiently, aiming for first-contact resolution. * Document customer interactions and transactions accurately in the company's CRM system. * Collaborate with internal teams to escalate complex issues and ensure timely resolution. ## Qualifications Requirements * Previous experience in customer service or a related role is preferred. * Excellent verbal and written communication skills. * Strong problem-solving abilities and a customer-centric mindset. * Ability to handle multiple tasks and work in a fast-paced environment. * Proficient in using CRM software and standard office applications. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Service Agent at Alphabe Insight Inc. Respond to customer inquiries. Assist customers understand products", "postedDate" : "2026-06-15T00:42:22.000", "createdAt" : "2026-06-16T00:04:19.394", "lastUpdated" : "2026-06-16T10:09:27.525", "ingestTimestamp" : "2026-06-16T00:04:19.394", "mongoId" : "6a305981f292fd229cf484cb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "CRM software" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf48504", "title" : "Call Center Agent", "company" : "Alphabe Insight Inc", "industry" : "Management Consulting", "salary" : { "min" : 32000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Call Center Agents in Fayetteville, United States, adjusted for the technology industry." }, "location" : "Fayetteville, NC, United States", "locations" : [ "Fayetteville", "NC", "United States" ], "timestamp" : "2026-06-16T10:46:59.601", "fingerprint" : "d7e9f5c12c2cf47e657dc54b1b113dc6749a9ee6b5fac2cd405bd78c4c307dba", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000131756709-call-center-agent", "externalId" : "744000131756709", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fayetteville", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.0525759,-78.8782920" } ], "locationText" : "Fayetteville, North Carolina, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Customer service", "Problem solving" ], "hardSkillsList" : [ "Recordkeeping" ], "hardSkills" : [ { "name" : "Recordkeeping", "level" : "intermediate" } ], "majorSkills" : "Customer service, Problem solving, Communication", "majorSkillsList" : [ "Customer service", "Problem solving", "Communication" ], "coreResponsibilities" : "Handle inbound calls, Handle outbound calls, Provide information on products, Provide information on services, Provide information on promotions, Assist customers with questions, Assist customers with concerns, Assist customers with service requests, Document customer interactions, Maintain detailed records, Resolve routine customer issues, Escalate complex matters, Follow established procedures, Follow quality standards, Meet performance goals, Collaborate with team members, Support customer service initiatives", "teamCollaboration" : "Collaborate with team members", "communicationSkills" : "Verbal communication", "documentationSkills" : "Recordkeeping", "continuousLearning" : "Professional development; Skill-building support; Ongoing mentorship", "problemSolvingSkills" : "Problem-solving", "outcomesObjectives" : "Meet individual performance goals; Meet team performance goals", "qualificationsBasic" : "High school diploma or equivalent required, Verbal communication skills required, Active listening skills required, Excellent customer service abilities required, Problem-solving abilities required, Ability to remain professional required, Ability to remain positive required, Organizational skills required, Attention to detail required, Basic computer proficiency required, Accurate recordkeeping skills required, Ability to work independently required, Ability to work as part of a team required", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that’s as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one. Job Summary We are seeking a motivated and customer-focused Call Center Agent to assist customers, provide accurate information, and support a positive customer experience. This role is ideal for individuals with strong communication skills who enjoy helping others and working in a fast-paced team environment. Responsibilities * Handle inbound and outbound calls in a professional and courteous manner. * Provide information regarding company products, services, and promotions. * Assist customers with questions, concerns, and service requests. * Accurately document customer interactions and maintain detailed records. * Resolve routine customer issues and escalate complex matters when necessary. * Follow established procedures and quality standards during customer interactions. * Meet individual and team performance goals. * Collaborate with team members to provide exceptional customer service. * Support additional customer service initiatives as assigned. ## Qualifications * High school diploma or equivalent required. * Strong verbal communication and active listening skills. * Excellent customer service and problem-solving abilities. * Ability to remain professional and positive in a fast-paced environment. * Strong organizational skills and attention to detail. * Basic computer proficiency and accurate recordkeeping skills. * Ability to work independently and as part of a team. ## Additional Information * Competitive salary * Career growth opportunities * Professional development and skill-building support * Supportive and collaborative work environment * Stable full-time position * Modern and professional workplace culture * Opportunities for advancement within the company * Paid training and ongoing mentorship", "summaryDescription" : "Call Center Agent at Alphabe Insight Inc. Skills: Customer service, Problem solving, Communication. Handle inbound calls. Handle outbound calls", "postedDate" : "2026-06-11T20:34:54.000", "createdAt" : "2026-06-16T00:23:52.437", "lastUpdated" : "2026-06-16T10:46:59.601", "ingestTimestamp" : "2026-06-16T00:23:52.437", "mongoId" : "6a305981f292fd229cf48504", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 32000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Recordkeeping", "Customer service", "Problem solving", "Communication" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca69274d8ee00a09bc477", "title" : "Director, Planning and Performance, Global Partner Organization", "company" : "Everpure", "salary" : { "min" : 225000.0, "max" : 315000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Planning and Performance in the Technology industry in Santa Clara, United States, adjusted for seniority and company size." }, "location" : "Santa Clara, California, United States", "locations" : [ "Santa Clara", "California", "United States" ], "timestamp" : "2026-06-16T04:19:36.431", "fingerprint" : "53c5cd006f4cdba3b139e862c53b46374fa4120fb0b940d0d75de211d394d494", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/purestorage/jobs/7997917", "externalId" : "7997917", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Santa Clara", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.2333253,-121.6846349" } ], "locationText" : "Santa Clara, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "coreResponsibilities" : "Manage operational performance, Drive continuous improvement initiatives, Oversee resource planning, Coordinate cross-functional teams, Manage vendor relationships, Develop operational metrics, Report on key performance indicators", "teamCollaboration" : "Cross-functional teams; Stakeholder management", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We’re Everpure—the company reinventing storage and data management as a living system so organizations can unleash the power of their data in the AI era. To fuel this next chapter, we’re looking for a Director, Planning and Performance for the Global Partner Organization who is equal parts strategist, operator, and change-maker. This is not a maintenance role. This leader will serve as the operating partner to the VP of the Global Partner Organization, helping drive alignment, execution, rigor, and follow-through across a complex, fast-moving team. This role is for someone who can bring order, judgment, and momentum to ambiguous problems, and who knows how to orchestrate work across multiple leaders without needing formal authority over every outcome. In many cases, this person will not be the sole doer—they will be the coordinator, connector, and closer who ensures the right work happens, by the right people, at the right time. The impact of this role will be significant. This person will help drive closer alignment and unity across the team, increase operating productivity, represent the Global Partner Organization in the right forums, and reduce the number of balls dropped by bringing stronger planning discipline, follow-through, and preparation into the business cadence. We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave. WHAT YOU'LL DO Drive business rhythm and execution Act as the orchestrator and closer for high-priority initiatives that require coordination across multiple leaders in the Global Partner Organization. Bring structure, follow-up, and disciplined execution to the VP’s priorities so initiatives move from discussion to decision to completion. Build and run the operating cadence for the business, including QSR planning, leadership reviews, key checkpoints, and follow-through on actions. Ensure the VP and leadership team are prepared for critical moments, including webinars, videos, media interviews, steering committees, executive reviews, and other high-visibility engagements. Get ahead of deadlines and dependencies so materials are developed with quality and intention—not finished minutes before presentation. Increase alignment across leaders and teams Partner closely with leaders across the Global Partner Organization to create clarity on priorities, owners, dependencies, and timelines. Drive alignment and execution of business plans across cross-functional stakeholders and partner teams. Serve as connective tissue across the organization, ensuring decisions are socialized, actions are tracked, and teams stay in sync. Help create greater unity across the GPO leadership team by reinforcing shared priorities, common operating principles, and accountability. Represent the Global Partner Organization Represent the VP and the Global Partner Organization in meetings where leadership presence is needed but the session does not require the VP directly or is not the best fit for another leader. Act as a credible proxy and business representative in cross-functional forums, ensuring the team is informed, well-represented, and connected to broader decisions and changes. Maintain close engagement with peers in similar business operations, strategy, and chief-of-staff-like roles across other functions to keep the organization in the loop and effectively represented. Lead planning, metrics, and operational rigor Define and manage operational metrics, dashboards, and reporting to measure business performance and identify areas for improvement. Partner with leaders to define KPIs, team goals, and success measures, including ownership and tracking in Workday where appropriate. Help the organization use data-driven insights and recommendations to inform decisions, spot risks early, and improve execution quality. Support QSR planning and scorecard discipline so the business has a consistent and credible view of progress, gaps, and actions. Build mechanisms that improve preparedness, follow-through, and accountability across the leadership team. Shape communications and content Partner with the Enablement team and other key stakeholders to develop content for all hands and other internal leadership communications. Nurture the sense of community across the One Partner Team, through communication, activities, and facilitating leadership outreach. Help translate strategy, priorities, and progress into clear, actionable narratives for leaders and teams. Ensure communications and materials are aligned, well-timed, and fit for audience and purpose. WHAT YOU BRING 12+ years of experience in business operations, strategy, chief of staff, program management, or a related operating role. Experience supporting senior executives and leading cross-functional initiatives in a global, matrixed environment. Track record of improving operating cadence, execution discipline, and team alignment. Experience with KPI definition, dash-boarding, goal-setting, and business review preparation. Experience partnering with sales, partner, go-to-market, enablement, finance, or operations teams is strongly preferred. Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. This role may be eligible for incentive pay and/or equity. There is no application deadline and we accept applications on an ongoing basis until the job is filled. The annual base salary range is: $211,000—$301,000 USD WHAT YOU CAN EXPECT FROM US: Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers. Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®! Team: We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information. ACCOMMODATIONS AND ACCESSIBILITY: Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview. OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM: We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. Join us and bring your best. Bring your bold. Pure and simple.", "summaryDescription" : "Director, Planning and Performance, Global Partner Organization at Everpure. Manage operational performance. Drive continuous improvement initiatives", "postedDate" : "2026-06-14T21:02:00.637", "createdAt" : "2026-06-14T21:02:00.637", "lastUpdated" : "2026-06-16T04:19:36.431", "ingestTimestamp" : "2026-06-14T21:02:00.637", "mongoId" : "6a2ca69274d8ee00a09bc477", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 225000, "salaryAnnualMax" : 315000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ec3a474d8ee00a0ea85af", "title" : "Call Center Agent - Bilingual", "company" : "Call Center Agent", "salary" : { "min" : 22.95, "max" : 31.91, "currency" : "USD", "frequency" : "yearly" }, "location" : "Canada", "locations" : [ "Canada" ], "timestamp" : "2026-06-16T04:09:35.390", "fingerprint" : "e93725f3e4ac6f738fa5f0a5cd47d7fab075a4043a10ca14cd5fee53427e66d4", "source" : "workday", "language" : "en", "applyUrl" : "https://jci.wd5.myworkdayjobs.com/JCI/job/Richmond-Hill-Ontario-Canada/Call-Center-Agent---Bilingual--un-_WD30272023", "externalId" : "WD30272023", "industryFunction" : { }, "locationPoint" : "56.1304,-106.3468", "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Respond to alarm signals and phone calls, Monitor security systems and video surveillance, Dispatch emergency services when needed, Document activity and follow standard procedures, Support customers and technicians with professionalism, Work with a team", "qualificationsBasic" : "High school diploma or GED, Bilingual in French and English, Willingness to work days, evenings, or nights (rotating weekends)", "qualificationsPreferred" : "Call center or security experience, Communication and typing skills (25+ WPM), Comfortable with computers and multitasking, Able to stay composed in potential emergency situations", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Join Our Team as a Bilingual Monitoring Center Agent (Full-Time, Permanent – Entry-Level Night Shift)** **Location** : Toronto, ON **Salary:** $22.95 – $31.91/hour + premiums & benefits We’re a team that thrives on purpose, collaboration, and making a real difference. If you're looking for a role where your work matters and your growth is supported, we’d love to meet you. This is an entry-level position for the night shift. Ideal for candidates looking to start or grow their career in a stable, mission-driven environment. **What You’ll Do** As a Monitoring Center Agent, you’ll be at the heart of our operations—responding to alarm signals, monitoring video feeds, and coordinating with emergency services. You’ll handle inbound and outbound calls, follow clear procedures, and help ensure safety and peace of mind for our clients. Your responsibilities include: Responding quickly and accurately to alarm signals and phone calls Monitoring security systems and video surveillance Dispatching emergency services when needed Documenting activity and following standard procedures Supporting customers and technicians with professionalism Working with a team that values precision and calm under pressure **What We Offer** We believe in rewarding your work and supporting your well-being: · Competitive hourly pay · Evening, night & weekend premium: +$1.50/hour · Overtime pay: 1.5x or 2x depending on schedule · Statutory holiday pay: 1.5x or option to take a paid day off later · 6 paid personal days per year · Flexible shift trading options · Comprehensive benefits: o Medical, dental, vision insurance o Pension plan & retirement savings o Life & disability insurance o Employee Assistance Program · Global career growth opportunities **What We’re Looking For** We’re seeking bilingual (French/English) candidates who are calm, focused, and ready to work in a fast-paced environment. **Required:** · High school diploma or GED · Bilingual in French and English · Willingness to work days, evenings, or nights (rotating weekends) **Preferred:** · Call center or security experience · Strong communication and typing skills (25+ WPM) · Comfortable with computers and multitasking · Able to stay composed in potential emergency situations **Training Provided** We offer a 4–6 week paid training program on a daytime schedule to set you up for success. Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.", "summaryDescription" : "Call Center Agent - Bilingual at Call Center Agent. Respond to alarm signals and phone calls. Monitor security systems and video surveillance", "postedDate" : "2026-06-12T21:08:08.500", "createdAt" : "2026-06-14T21:08:08.497", "lastUpdated" : "2026-06-16T04:09:35.390", "ingestTimestamp" : "2026-06-14T21:08:08.497", "mongoId" : "6a2ec3a474d8ee00a0ea85af", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://jci.wd5.myworkdayjobs.com/JCI/job/Richmond-Hill-Ontario-Canada/Call-Center-Agent---Bilingual--un-_WD30272023", "salaryAnnualMin" : 47736, "salaryAnnualMax" : 66372, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Security", "llmIndustryConfidence" : 0.95 }, { "id" : "69cf3f062beec4dd3d9340ff", "title" : "Data and Analytics Architect", "company" : "ADCI HYD", "industry" : "Operations, IT, Support Engineering, Solution Architect, Cloud Computing", "salary" : { "min" : 2500000.0, "max" : 4000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Senior Data and Analytics Architect in Hyderabad, India, adjusted for the FinTech industry and company size." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-15T07:27:32.772", "fingerprint" : "5ad498afe6ceb25c77afff66f9b663db573be509c4597dad8763d7801ca5c8cb", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10382143/apply", "externalId" : "fe65d693-5feb-466a-8c26-5393f1ddf5b6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 6, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AWS, Redshift, S3, AWS Glue, Amazon Athena, Amazon QuickSight, AWS Lambda, EMR, Kinesis, FireHose, IAM, SAP", "professionalSkills" : [ "Data engineering", "Analytics architecture", "Data platform design", "Data ingestion", "Data transformation", "Data storage", "Semantic modeling", "Reporting", "Analytics patterns", "Data pipelines", "Data processing", "Reporting architectures", "Data quality", "Data governance", "Data security", "Operational controls", "Business requirements", "Architecture standards", "Data flow diagrams", "Support procedures", "Performance issues", "Data quality concerns", "Corrective actions", "Implementation initiatives", "Migration initiatives", "Modernization initiatives", "Enhancement initiatives", "Platform integration" ], "hardSkillsList" : [ "Data engineering", "Database engineering", "Business intelligence", "Business analytics", "Data warehousing", "Enterprise data platform", "Data pipelines", "Analytics solutions", "Data processing", "Reporting architectures", "Data quality", "Data governance", "Data security", "Operational controls", "Data integration" ], "hardSkills" : [ { "name" : "Data engineering", "level" : "intermediate" }, { "name" : "Database engineering", "level" : "intermediate" }, { "name" : "Business intelligence", "level" : "intermediate" }, { "name" : "Business analytics", "level" : "intermediate" }, { "name" : "Data warehousing", "level" : "intermediate" }, { "name" : "Enterprise data platform", "level" : "intermediate" }, { "name" : "Data pipelines", "level" : "intermediate" }, { "name" : "Analytics solutions", "level" : "intermediate" }, { "name" : "Data processing", "level" : "intermediate" }, { "name" : "Reporting architectures", "level" : "intermediate" }, { "name" : "Data quality", "level" : "intermediate" }, { "name" : "Data governance", "level" : "intermediate" }, { "name" : "Data security", "level" : "intermediate" }, { "name" : "Operational controls", "level" : "intermediate" }, { "name" : "Data integration", "level" : "intermediate" } ], "majorSkills" : "Data architecture, AWS data services, Data platform design", "majorSkillsList" : [ "Data architecture", "AWS data services", "Data platform design" ], "coreResponsibilities" : "Lead design of data solutions, Lead implementation of data solutions, Lead support of data solutions, Architect data platforms using AWS, Define data ingestion patterns, Implement data ingestion patterns, Define data transformation patterns, Implement data transformation patterns, Define data storage patterns, Implement data storage patterns, Define semantic modeling patterns, Implement semantic modeling patterns, Define reporting patterns, Implement reporting patterns, Define analytics patterns, Implement analytics patterns, Design data pipelines, Optimize data pipelines, Design batch data processing, Optimize batch data processing, Design near real-time processing, Optimize near real-time processing, Design reporting architectures, Optimize reporting architectures, Ensure data quality, Ensure data governance, Ensure data security, Ensure operational controls, Work with business teams, Work with finance teams, Work with IT teams, Work with application teams, Design reliable data solutions, Design scalable data solutions, Develop architecture standards, Maintain architecture standards, Develop design documents, Maintain design documents, Develop data flow diagrams, Maintain data flow diagrams, Develop support procedures, Maintain support procedures, Monitor data pipelines, Monitor analytics platforms, Monitor reporting solutions, Drive corrective actions", "teamCollaboration" : "Business teams; Finance teams; IT teams; Application teams", "domainKnowledge" : "FinTech; SAP data; Finance reporting; Supply chain reporting; Enterprise operational reporting", "domainList" : [ "fintech", "sap-data", "finance-reporting", "supply-chain-reporting", "enterprise-operational-reporting" ], "domainSpecificKnowledge" : [ "FinTech", "SAP data", "Finance reporting", "Supply chain reporting", "Enterprise operational reporting" ], "documentationSkills" : "Design documents; Data flow diagrams", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "6+ years data engineering experience, 8+ years analytics experience, Experience designing scalable data pipelines, Experience designing cloud-based analytics solutions, Excellent analytical skills, Excellent problem-solving skills, Excellent stakeholder management skills, Ability to work independently, Ability to work as part of a team", "qualificationsPreferred" : "Knowledge of SAP data platforms, Experience with real-time data processing, Experience with event-driven data processing, Experience with data lake architecture, Experience with data warehouse architecture, Experience with hybrid analytics architecture, Experience with enterprise reporting, Experience with KPI frameworks, Experience with dashboard design, Knowledge of finance reporting domains, Knowledge of supply chain reporting domains, Knowledge of enterprise operational reporting domains, Experience leading data modernization initiatives, Experience leading cloud transformation initiatives", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are seeking an experienced Data and Analytics Architect to join our team. The ideal candidate will be responsible for leading the design, implementation, and support of scalable data and analytics solutions on AWS, enabling trusted reporting, enterprise insights, and seamless integration across enterprise platforms. The primary focus of this role is AWS-based data engineering, analytics architecture, and modern data platform design, with SAP knowledge considered a strong advantage. Key job responsibilities * Lead the design, implementation, and support of enterprise data and analytics solutions on AWS. * Architect scalable data platforms using AWS services such as Amazon Redshift, Amazon S3, AWS Glue, Amazon Athena, Amazon QuickSuite, AWS Lambda, and related AWS data services. * Define and implement data ingestion, transformation, storage, semantic modeling, reporting, and analytics patterns across structured and semi-structured data sources. * Design and optimize enterprise data pipelines, batch and near real-time data processing, and reporting architectures. * Ensure data quality, governance, security, and operational controls are built into the platform architecture. * Work closely with business, finance, IT, and application teams to design reliable and scalable data solutions aligned with business requirements. * Develop and maintain architecture standards, design documents, data flow diagrams, and support procedures. * Monitor data pipelines, analytics platforms, and reporting solutions for failures, performance issues, and data quality concerns, and drive corrective actions. * Lead implementation, migration, modernization, and enhancement initiatives across data and analytics platforms. * Support integration with enterprise platforms, including SAP and non-SAP systems where required. Basic Qualifications: - Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions - 6+ years of data engineering, database engineering, business intelligence or business analytics experience - 8+ years of relevant experience in data engineering, analytics, data warehousing, or enterprise data platform implementation and support. - Experience designing scalable data pipelines and cloud-based analytics solutions across complex enterprise environments. - Excellent analytical, problem-solving, and stakeholder management skills, with the ability to work independently and as part of a team. Preferred Qualifications: - Knowledge of SAP data and analytics platforms such as SAP S/4HANA, BW, Datasphere, or SAC is good to have. - Experience with real-time or event-driven data processing patterns. - Experience with data lake, data warehouse, and hybrid analytics architecture patterns. - Experience with enterprise reporting, KPI frameworks, and dashboard design. - Knowledge of finance, supply chain, or enterprise operational reporting domains. - Experience leading data modernization or cloud transformation initiatives. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Data and Analytics Architect at ADCI HYD. Skills: Data architecture, AWS data services, Data platform design. Lead design of data solutions. Lead implementation of data solutions", "postedDate" : "2026-06-13T14:22:44.066", "createdAt" : "2026-06-13T14:22:44.066", "lastUpdated" : "2026-06-15T07:27:32.772", "ingestTimestamp" : "2026-06-13T14:22:44.066", "mongoId" : "69cf3f062beec4dd3d9340ff", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10382143/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data engineering", "Database engineering", "Business intelligence", "Business analytics", "Data warehousing", "Enterprise data platform", "Data pipelines", "Analytics solutions", "Data processing", "Reporting architectures", "Data quality", "Data governance", "Data security", "Operational controls", "Data integration", "Data architecture", "AWS data services", "Data platform design", "Analytics architecture", "Data ingestion", "Data transformation", "Data storage", "Semantic modeling", "Reporting", "Analytics patterns", "Business requirements", "Architecture standards", "Data flow diagrams", "Support procedures", "Performance issues", "Data quality concerns", "Corrective actions", "Implementation initiatives", "Migration initiatives", "Modernization initiatives", "Enhancement initiatives", "Platform integration", "FinTech", "SAP data", "Finance reporting", "Supply chain reporting", "Enterprise operational reporting" ], "skillCount" : 42, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2ca51974d8ee00a09b4ac2", "title" : "Director, Data Management and Systems", "company" : "Apogee Therapeutics", "industry" : "Biotech", "salary" : { "min" : 215000.0, "max" : 245000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T00:34:50.028", "fingerprint" : "a67a650203974e35a7812b79bd50b8cc4f96c4b227cf574f7ee5ceabd7897932", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/apogeetherapeutics/jobs/5161364007", "externalId" : "5161364007", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 12, "experienceLevel" : "Director", "technicalSkills" : "SQL, Python, R, Scala, Spark, Dbt, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Dbt Cloud, Delta Lake, AWS, GCP, Azure, SageMaker, Vertex AI, ML Studio, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow", "professionalSkills" : [ "Data management", "Systems management", "Data engineering", "Machine learning", "Business intelligence", "Data analytics", "Quantitative analysis", "Statistical modeling" ], "hardSkillsList" : [ "Data warehousing", "ETL processes", "Data modeling", "Database administration", "Cloud computing", "Statistical analysis", "Machine learning algorithms", "Data visualization", "A/B testing", "Causal inference" ], "hardSkills" : [ { "name" : "Data warehousing", "level" : "intermediate" }, { "name" : "ETL processes", "level" : "intermediate" }, { "name" : "Data modeling", "level" : "intermediate" }, { "name" : "Database administration", "level" : "intermediate" }, { "name" : "Cloud computing", "level" : "intermediate" }, { "name" : "Statistical analysis", "level" : "intermediate" }, { "name" : "Machine learning algorithms", "level" : "intermediate" }, { "name" : "Data visualization", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "majorSkills" : "Data management, Systems management, Machine learning, Business intelligence", "majorSkillsList" : [ "Data management", "Systems management", "Machine learning", "Business intelligence" ], "coreResponsibilities" : "Oversee data management systems, Ensure data integrity, Develop and implement data strategies, Manage data governance policies, Lead data engineering initiatives, Build and maintain data pipelines, Optimize data storage and retrieval, Implement data quality controls, Drive analytics and BI initiatives, Develop predictive models, Collaborate with stakeholders", "teamCollaboration" : "Cross-functional teams; Business stakeholders", "domainKnowledge" : "Genomics; Drug discovery; Clinical trials", "domainList" : [ "genomics", "drug-discovery", "clinical-trials" ], "domainSpecificKnowledge" : [ "Genomics", "Drug discovery", "Clinical trials" ], "toolProficiency" : [ "Tableau", "Power BI", "Looker" ], "communicationSkills" : "Stakeholder communication", "documentationSkills" : "Technical documentation", "problemSolvingSkills" : "Analytical skills", "qualificationsBasic" : "5+ years experience, SQL proficiency, Bachelor's degree", "qualificationsPreferred" : "PhD preferred, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification, Experience with scikit-learn, Experience with TensorFlow, Experience with PyTorch, Experience with XGBoost, Experience with LightGBM, Experience with Hugging Face, Experience with MLflow", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Apogee Therapeutics Founded in 2022, Apogee Therapeutics, Inc. (Ticker: APGE) is a well-funded, Nasdaq listed company that offers the opportunity to work in a fast-paced, highly dynamic environment. At Apogee, you can actively contribute to shaping the company culture, take on various roles and responsibilities, and grow professionally. Apogee Therapeutics is a clinical-stage biotechnology company advancing novel biologics with potential for differentiated efficacy and dosing in the largest I ensure accountability and high-quality deliverables. Lead vendor selection and contract input for DM-related services. People Leadership advanced degree preferred. 12+ years of experience in clinical data management within biotech, pharma, or CRO environments. Experience in both operational DM and systems/technology implementation. Demonstrated leadership of DM activities across multiple clinical trials and programs. Technical Expertise Deep knowledge of EDC systems (e.g., Medidata Rave). Strong understanding of CDISC standards (SDTM, CDASH) and data lifecycle. Experience with data integrations, external data (labs, imaging, biomarkers), and decentralized trial technologies. Familiarity with data visualization and analytics tools is a plus. Leadership & Competencies Proven ability to lead cross-functional teams and influence at the program level. Strong strategic thinking with hands-on execution capability. Excellent communication and stakeholder management skills. Experience in fast-paced, growing organizations preferred. Ability to bridge systems/technology with clinical execution. Strong ownership mindset over data quality and delivery timelines. Proactive, solutions-oriented approach to complex data challenges. Effective leadership in ambiguity and evolving clinical landscapes. The anticipated salary range for candidates for this role will be $215,000 - $245,000/year. The final salary offered will depend on several factors, which may include, but is not limited to relevant years of experience, educational background, and geography. What We Offer A great culture, grounded in our C.O.R. E. values: Caring, Original, Resilient and Egoless Opportunity to work in a fast-paced, highly dynamic environment where you help shape the culture and company, wear multiple hats, and learn quickly Market competitive compensation and benefits package, including base salary, performance bonus, equity grant opportunities, health, welfare & retirement benefits We provide competitive time off, including three weeks PTO, two one-week company-wide shutdowns a year and dedicated paid sick leave Commitment to growing you professionally and providing access to resources to further your development Apogee offers regular all team, in-person meetings to build relationships and problem solve E-Verify Participation: As part of the I9 verification of authorization to work in the US, Apogee participates in E-Verify. To learn more about E-Verify please review this poster. Apogee Therapeutics is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. To review our privacy policy, click here It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.", "summaryDescription" : "Director, Data Management and Systems at Apogee Therapeutics. Skills: Data management, Systems management, Machine learning, Business intelligence. Oversee data management systems. Ensure data integrity", "postedDate" : "2026-06-14T20:07:58.302", "createdAt" : "2026-06-14T20:07:58.302", "lastUpdated" : "2026-06-16T00:34:50.028", "ingestTimestamp" : "2026-06-14T20:07:58.302", "mongoId" : "6a2ca51974d8ee00a09b4ac2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 215000, "salaryAnnualMax" : 245000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Data warehousing", "ETL processes", "Data modeling", "Database administration", "Cloud computing", "Statistical analysis", "Machine learning algorithms", "Data visualization", "A/B testing", "Causal inference", "Data management", "Systems management", "Machine learning", "Business intelligence", "Data engineering", "Data analytics", "Quantitative analysis", "Statistical modeling", "Genomics", "Drug discovery", "Clinical trials", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "Tableau", "Power BI", "Looker" ], "skillCount" : 28, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a9f4074d8ee00a06a5c6b", "title" : "Call Center Agent", "company" : "Jerry", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Charlotte, North Carolina", "locations" : [ "Charlotte, North Carolina", "Houston, Texas", "Orem, Utah", "Reno, Nevada", "Nashville, Tennessee", "Tucson, Arizona" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-13T09:41:59.969", "fingerprint" : "cab8ae9aa573265f5ef4cfe117442363987d10ba968de8315376a72136b55eb4", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/jerry.ai/40791316-8004-4499-bd88-66e06f8846d4/application", "externalId" : "40791316-8004-4499-bd88-66e06f8846d4", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Charlotte", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.2272086,-80.8430827" } ], "locationText" : "Charlotte, North Carolina, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies", "domainList" : [ "insurance-policies" ], "domainSpecificKnowledge" : [ "Insurance policies" ], "continuousLearning" : "Ongoing training", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years of experience in a call center environment", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Call Center Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Call Center Agent at Jerry. Respond to inbound calls. Process service requests", "postedDate" : "2026-06-11T17:44:20.344", "createdAt" : "2026-06-11T17:44:20.344", "lastUpdated" : "2026-06-13T09:41:59.969", "ingestTimestamp" : "2026-06-11T17:44:20.344", "mongoId" : "6a2a9f4074d8ee00a06a5c6b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "P&C license" ], "skillCount" : 2, "jobCategory" : "other", "jobSubcategory" : "insurance-service", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Fintech" }, { "id" : "6a2cc39874d8ee00a0a09c8e", "title" : "Customer Experience Agent", "company" : "loveholidays", "industry" : "Customer Experience", "salary" : { "min" : 28000.0, "max" : 35000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Experience Agent in London, United Kingdom, with adjustments for the travel industry and company size." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T01:57:26.427", "fingerprint" : "8634ffbc57c24b0345ad014be1aa14779c5b02b5dbdb0b82b79d620fb51a3374", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/loveholidays/dc929393-bd22-4643-83c4-df8b409e5ffd/application", "externalId" : "dc929393-bd22-4643-83c4-df8b409e5ffd", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "Web-based applications", "professionalSkills" : [ "Market insight", "Content quality assurance", "Chatbot training" ], "hardSkillsList" : [ "Translation", "Proofreading" ], "softSkillsList" : [ "Adaptability", "Negotiation" ], "hardSkills" : [ { "name" : "Translation", "level" : "intermediate" }, { "name" : "Proofreading", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Negotiation" } ], "majorSkills" : "Customer support, Social media engagement, Complaint resolution", "majorSkillsList" : [ "Customer support", "Social media engagement", "Complaint resolution" ], "coreResponsibilities" : "Manage outbound transactions, Resolve pre-booked holiday issues, Respond to customer inquiries, Engage on social media channels, Handle complex customer complaints, Serve as escalation channel, Conduct outbound calls, Provide market insights, Translate content, Vet documents, Train chatbot", "teamCollaboration" : "Marketing team; Tech team; International business", "domainKnowledge" : "Polish market knowledge; Customer trends", "domainList" : [ "polish-market-knowledge", "customer-trends" ], "domainSpecificKnowledge" : [ "Polish market knowledge", "Customer trends" ], "toolProficiency" : [ "Facebook", "Twitter" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Content translation; Document vetting", "continuousLearning" : "Individualised training budget", "problemSolvingSkills" : "Issue resolution", "outcomesObjectives" : "Build customer trust; Ensure service quality; Drive market knowledge", "qualificationsBasic" : "Native or near-native Polish fluency, Excellent English communication, Experience in high-volume customer service, Social media customer interaction experience", "qualificationsPreferred" : "Fluency in German", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Why loveholidays? At loveholidays - we trailblaze together. We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away. Here, we're doing things differently to open the world to everyone, and our Customer Experience team is at the forefront of driving cutting-edge innovation. Join our fast-growing business where your ideas are heard and new thinking shapes how millions book their holidays. You'll accelerate your growth in our fast-paced environment, tackling daily challenges and learning from inspiring leaders and teammates. Be empowered to create impact for our future by shaping the most-loved package holiday experience for millions. As we pursue ambitious plans to expand across Europe, you'll be part of a fun-loving international community achieving great things together. The impact you’ll have: The role of Customer Experience Agent is critical at loveholidays. You will be the voice of the company as we launch in Poland, providing dedicated support for outbound transactions before, during, and after their holidays. For this new market, we need a true all-rounder who is flexible and prepared to participate in many and varied activities, adapting quickly should the focus shift to handling inbound customer queries and any other relevant tasks. You will be building and maintaining customer trust in Poland, ensuring exceptional service quality, and driving cultural and market knowledge across the wider business. Your day-to-day: Customer Support & Escalations: - Outbound Transaction Management: Proactively manage and resolve issues related to pre-booked package holiday components for Polish customers (flights, hotels, transfers, etc.). - Social Media Engagement: Act as the primary responder for customer inquiries and engagement across social media channels, initially focusing on Facebook and Twitter, with the flexibility to expand to new channels as the market grows. - Complaint Resolution: Serve as the final escalation channel, handling complex customer complaints and issues efficiently and empathetically, including outbound calling when necessary to resolve urgent matters. Marketing, Content & Tech Support: - Market Insight: Support the Marketing team by providing valuable market insights, understanding customer trends, and sharing knowledge about what motivates customers in the Polish market. - Content & Quality Assurance: Support content teams with expert translations and vet both internal and customer-facing documents and web content for correct spelling and grammatical accuracy in Polish. - Chatbot Training: Collaborate with the Tech team to train our chatbot, Sandy, helping it to effectively learn and communicate fluently in Polish. Your skillset: - Language Fluency (Essential): Native or near-native level fluency in Polish, combined with excellent verbal and written communication in English. - Communication & Negotiation: Exceptional verbal communication skills, including the ability to conduct professional outbound calls for sensitive escalation cases. - Customer Service Experience: Previous experience in a high-volume customer service or contact centre environment, ideally in travel, but not a necessity. - Social Media Proficiency: Demonstrable experience in managing public customer interactions and resolving issues via social media platforms (Facebook, Twitter). - Attention to Detail: Meticulous approach to proofreading, translation, and data entry for content accuracy. - Strong Technical Abilities: Proficient in using web-based applications for multiple hotel suppliers, airlines, and our internal systems. - Adaptability: Ability to multi-task, prioritise, and manage time effectively in a fast-paced environment and adapt quickly to potential shifts toward handling inbound transactions. Desirable: - Fluency in Germany is highly beneficial. The interview journey: 1. Intro with a member of the Talent team - 30 minutes 2. Language vetting with a native language speaker - 15 minutes 3. Interview with Head of CX Germany & CX Operations Manager International - 1 hour Perks of joining us: Other than an amazing environment for you to grow, have impact and show the world your incredible skills, we offer the following benefits: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Enhanced maternity/paternity leave - Cycle to work scheme, season ticket loan and eye care vouchers At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.", "summaryDescription" : "Customer Experience Agent at loveholidays. Skills: Customer support, Social media engagement, Complaint resolution. Manage outbound transactions. Resolve pre-booked holiday issues", "createdAt" : "2026-06-14T21:05:12.400", "lastUpdated" : "2026-06-16T01:57:26.427", "ingestTimestamp" : "2026-06-14T21:05:12.400", "mongoId" : "6a2cc39874d8ee00a0a09c8e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Translation", "Proofreading", "Adaptability", "Negotiation", "Customer support", "Social media engagement", "Complaint resolution", "Market insight", "Content quality assurance", "Chatbot training", "Polish market knowledge", "Customer trends", "Facebook", "Twitter" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Travel", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb0de74d8ee00a09db551", "title" : "Senior Data and Platform Engineer", "company" : "Avantos", "industry" : "Engineering", "salary" : { "min" : 165000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on 2024-2025 market data for a Senior Data and Platform Engineer in New York, United States, with adjustments for seniority, company size, and the FinTech industry." }, "location" : "New York City", "locations" : [ "New York City" ], "timestamp" : "2026-06-16T01:43:36.688", "fingerprint" : "791ee05e9a932c88a1a3dc229ccc6d96b88ddb4135d2238f2514febf83289574", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/avantos/4b2dc531-155c-4d8a-97b7-d89e27a59c12/application", "externalId" : "4b2dc531-155c-4d8a-97b7-d89e27a59c12", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" }, { "country" : "United States", "continent" : "na", "workMode" : "remote" }, { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "New York, New York, United States; United States; Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 7, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Golang, SQL, Terraform, AWS, Python, Docker, Kubernetes, LLMs, RAG, Vector search", "professionalSkills" : [ "Backend system design", "API design", "Data modeling", "System design" ], "hardSkillsList" : [ "Data engineering", "Platform engineering", "Backend infrastructure" ], "hardSkills" : [ { "name" : "Data engineering", "level" : "intermediate" }, { "name" : "Platform engineering", "level" : "intermediate" }, { "name" : "Backend infrastructure", "level" : "intermediate" } ], "majorSkills" : "Data platform, AI systems, Infrastructure", "majorSkillsList" : [ "Data platform", "AI systems", "Infrastructure" ], "coreResponsibilities" : "Design backend systems, Implement backend systems, Design data platform, Build data platform, Create scalable systems, Design data models, Design APIs, Make decisions about schemas, Make decisions about indexes, Make decisions about migrations, Make decisions about performance, Own infrastructure for data workloads, Own infrastructure for AI workloads, Enable self-serve data workflows, Improve observability, Improve reliability, Improve performance, Support AI/ML systems, Build tooling for document processing, Build tooling for metadata, Build tooling for normalization", "teamCollaboration" : "Engineering teams; Product teams", "domainKnowledge" : "Fintech; Regulated systems", "domainList" : [ "fintech", "regulated-systems" ], "domainSpecificKnowledge" : [ "Fintech", "Regulated systems" ], "toolProficiency" : [ "Terraform", "AWS", "Docker", "Kubernetes" ], "problemSolvingSkills" : "Performance; Reliability; Failure modes", "specialRequirements" : "Startup environment", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "SENIOR DATA & PLATFORM ENGINEER \uD83D\uDCCD NYC (HYBRID) OR US REMOTE | COMPETITIVE + EQUITY ABOUT AVANTOS Avantos is building the AI-native operating system for financial services — transforming fragmented data into a single, intelligent system that powers workflows, automation, and decision-making. We’re a product-led, fast-moving team at the intersection of AI, fintech, and modern infrastructure. THE ROLE We’re looking for a Senior Data & Platform Engineer to build the data and core platform and infrastructure layer that powers our AI systems. This is not just about pipelines — it’s about creating the systems, tooling, and abstractions that enable engineers and AI workflows to move fast, safely, and reliably. WHAT YOU’LL DO - Design and implement core backend systems and integrations that power the product. - Design and build our data platform (orchestration, pipelines, developer workflows) - Create scalable systems for data ingestion, transformation, and access - Design data models and APIs that won’t collapse under growth. - Make sane decisions about schemas, indexes, migrations, and performance. - Own infrastructure for data + AI workloads (containers, orchestration, cloud services) - Enable self-serve data workflows for engineering and product teams - Improve observability, reliability, and performance across the data stack - Support AI/ML systems (embeddings, vector data, model pipelines) - Build tooling for document processing, metadata, and normalization WHAT WE’RE LOOKING FOR - 7+ years in data engineering, platform engineering, or backend infrastructure - A track record of shipping and owning production systems. - Strong systems thinking (not just pipelines — platform mindset) - Backend system design and API design - Data modeling and relational databases - Performance, reliability, and failure modes - Proficiency in Golang, SQL, Terraform, AWS - Comfort in a fast-moving startup environment BONUS - LLMs / RAG, vector search, fintech or regulated systems - Have startup or early-stage experience. WHY JOIN - Build the foundation layer of an AI-native product - High ownership + direct impact - Work where data, platform, and AI converge THE FIT You’re someone who doesn’t just move data — you build the systems that make data usable at scale.", "summaryDescription" : "Senior Data and Platform Engineer at Avantos. Skills: Data platform, AI systems, Infrastructure. Design backend systems. Implement backend systems", "createdAt" : "2026-06-14T20:21:52.028", "lastUpdated" : "2026-06-16T01:43:36.688", "ingestTimestamp" : "2026-06-14T20:21:52.028", "mongoId" : "6a2cb0de74d8ee00a09db551", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 165000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Data engineering", "Platform engineering", "Backend infrastructure", "Data platform", "AI systems", "Infrastructure", "Backend system design", "API design", "Data modeling", "System design", "Fintech", "Regulated systems", "Terraform", "AWS", "Docker", "Kubernetes" ], "skillCount" : 16, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7d5674d8ee00a094f906", "title" : "Customer Support Agent", "company" : "Gymshark", "industry" : "Outdoor & Apparel", "salary" : { "min" : 26780.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Solihull, England, United Kingdom", "locations" : [ "Solihull", "England", "United Kingdom" ], "timestamp" : "2026-06-16T02:30:43.703", "fingerprint" : "bd0858e502d4c374156c30437cb00969120e4d4ba30d2ef53796cda148861589", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/gymshark/jobs/4881182101", "externalId" : "4881182101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Solihull", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.4130189,-1.7768935" } ], "locationText" : "Solihull, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 3, "coreResponsibilities" : "Manage customer interactions end-to-end, Ensure timely resolution, Ensure effective resolution, Deliver exceptional service, Act as voice of customer, Provide feedback, Identify areas for improvement, Make customer-first decisions, Balance business impact, Identify opportunities to exceed expectations, Delight customers, Build product knowledge, Educate customers, Guide customers, Follow up on customer queries, Ensure complete satisfaction, Collaborate with internal teams, Resolve complex issues, Report trends, Report insights, Support colleagues, Contribute to collaborative environment, Contribute to high-performing team", "teamCollaboration" : "Internal teams; Colleagues; High-performing team", "communicationSkills" : "Build rapport; Build trust", "problemSolvingSkills" : "Problem-solving; Think independently", "specialRequirements" : "Flexible shifts, Evenings, Weekends, Holidays, 24/7 operation, Attend assessment centre, Attend 3 days a week", "outcomesObjectives" : "Ensure timely resolution; Ensure effective resolution; Exceed expectations; Delight customers; Ensure complete satisfaction; Support continuous improvement", "qualificationsBasic" : "1-3 years customer service experience, Deliver high-quality service, Excellent communication skills, Build rapport and trust, Problem-solving skills, Think independently, Comfortable in digital environment, Manage queries via online channels, Prioritise workload, Manage time effectively, Stay organised, Flexibility for rotating shifts, Proactive mindset, Passion for helping customers, Improve service, Adapt to change, Thrive in evolving environment, Work independently, Maintain team collaboration, High professionalism, Emotional intelligence, Resilience", "workSiteFlexibility" : "Hybrid", "rawDescription" : "OVERVIEW: We’re looking for a passionate and customer-focused Customer Support Agent to join a fast-paced, global Customer Experience team. In this role, you’ll deliver a world-class service across multiple channels including email, social media, and web chat - ensuring every interaction feels personal, insightful, and aligned with the brand experience. Operating in a 24/7 environment, you’ll be part of a dynamic team that puts the customer at the heart of everything. You’ll play a key role in building trust, loyalty, and long-term relationships with a highly engaged and digitally savvy customer base. The salary for this position is £26,780 per annum WHAT YOU'LL BE DOING: Managing customer interactions end-to-end, ensuring a timely and effective resolution for every query Delivering exceptional service across email, live chat, and social media channels Acting as the voice of the customer - providing feedback and identifying areas for improvement Making confident, customer-first decisions while balancing business impact Proactively identifying opportunities to exceed expectations and delight customers Building strong product knowledge to educate and guide customers effectively Following up on customer queries to ensure complete satisfaction Collaborating with internal teams to resolve complex issues Reporting trends and insights to leadership to support continuous improvement Supporting colleagues and contributing to a collaborative, high-performing team environment Working flexible shifts, including evenings, weekends, and holidays as part of a 24/7 operation WHAT YOU'LL NEED: Essential Criteria: 1–3 years’ experience in a customer service or customer-facing role Proven ability to deliver high-quality service in a fast-paced environment Excellent communication skills, with the ability to build rapport and trust Strong problem-solving skills and the ability to think independently Comfortable working in a fully digital environment across multiple systems Experience managing customer queries via online channels (e.g., chat, email, social media) Ability to prioritise workload, manage time effectively, and stay organised Flexibility to work rotating shifts, including evenings and weekends A proactive mindset with a passion for helping customers and improving service Ability to adapt to change and thrive in a rapidly evolving environment Experience working independently while maintaining strong team collaboration High level of professionalism, emotional intelligence, and resilience CLOSING DATE: Friday 19th June 2026 @ 12:00pm All successful candidates must be available to attend a 2.5 hour assessment centre on the 1st July along with being available to start with us on the 3rd August 2026. LOCATION: Please note this is a hybrid role and requires the successful candidate to attend at least 3 days a week in GSIQ, Solihull, UK. BELONGING AT GYMSHARK. Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email talent@gymshark.com. ABOUT US. We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth. THE PERKS. Standard benefits include: Performance-based Bonus opportunity Funded Healthcare benefit 25 days holiday, additional day for your birthday & Bank Holidays Contributory Employer pension scheme Flexible benefits programme – including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading Gymshark Employee Discount & long service awards Access to High Street cashback and discounts Financial, Physical and Mental Wellbeing Support Enhanced Family Leave package Life Assurance Office location specific benefits include (IQ): Gym Membership to The Lifting Club (LC) Onsite lunch provision & coffee bars EV charge points available Office location specific benefits include (LDN): Funded multi-site fitness membership Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.", "summaryDescription" : "Customer Support Agent at Gymshark. Manage customer interactions end-to-end. Ensure timely resolution", "postedDate" : "2026-06-14T20:07:38.533", "createdAt" : "2026-06-14T20:07:38.533", "lastUpdated" : "2026-06-16T02:30:43.703", "ingestTimestamp" : "2026-06-14T20:07:38.533", "mongoId" : "6a2c7d5674d8ee00a094f906", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305981f292fd229cf484fa", "title" : "Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 35000.0, "max" : 40000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Houston, TX, United States", "locations" : [ "Houston", "TX", "United States" ], "timestamp" : "2026-06-16T12:26:29.801", "fingerprint" : "8f5e26bf0d6d36f805f8a7391378fb7e801cde5b141b282499316938267fc1c8", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132070619-customer-service-agent", "externalId" : "744000132070619", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond to customer inquiries, Provide accurate information, Resolve customer concerns, Identify appropriate solutions, Maintain customer records, Collaborate with internal teams, Process customer requests, Process service-related documentation, Follow established procedures, Contribute to a positive environment", "teamCollaboration" : "Internal teams", "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Customer records", "continuousLearning" : "Professional training; Ongoing development", "problemSolvingSkills" : "Problem-solving; Critical-thinking", "qualificationsBasic" : "Basic computer proficiency, Willingness to learn new systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Swift7 Consultants, we are committed to delivering exceptional service and creating positive experiences for both our clients and customers. We believe that great teams are built through collaboration, professionalism, and a dedication to excellence. As we continue to grow, we are looking for motivated individuals who are passionate about customer service and eager to build a rewarding career in retail Swift 7 Consultants is seeking a dedicated and professional Customer Service Agent to join our growing team in Houston, TX. This role is ideal for individuals who enjoy helping people, solving problems, and providing outstanding service. As a key member of our organization, you will serve as an important point of contact for customers, ensuring every interaction reflects our commitment to excellence. Key Responsibilities * Respond to customer inquiries in a professional and timely manner. * Provide accurate information regarding products, services, and company policies. * Resolve customer concerns and identify appropriate solutions. * Maintain detailed and organized customer records. * Collaborate with internal teams to ensure customer satisfaction. * Process customer requests, updates, and service-related documentation. * Follow established procedures while maintaining a customer-focused approach. * Contribute to a positive and professional team environment. ## Qualifications * Strong verbal and written communication skills. * Excellent interpersonal and relationship-building abilities. * Strong problem-solving and critical-thinking skills. * Ability to manage multiple tasks in a fast-paced environment. * Detail-oriented with strong organizational skills. * Professional demeanor and customer-focused mindset. * Ability to work independently and as part of a team. * Basic computer proficiency and willingness to learn new systems. ## Additional Information * Competitive salary package ($35,000 – $40,000 annually). * Professional training and ongoing development opportunities. * Clear career advancement and growth opportunities. * Supportive and collaborative work environment. * Opportunity to develop valuable customer service and communication skills. * Exposure to a variety of business operations and client interactions. * Stable full-time position with long-term career potential.", "summaryDescription" : "Customer Service Agent at Alphabe Insight Inc. Respond to customer inquiries. Provide accurate information", "postedDate" : "2026-06-14T13:54:22.000", "createdAt" : "2026-06-16T00:24:20.496", "lastUpdated" : "2026-06-16T12:26:29.801", "ingestTimestamp" : "2026-06-16T00:24:20.496", "mongoId" : "6a305981f292fd229cf484fa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35000, "salaryAnnualMax" : 40000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d58fc74d8ee00a0b87fff", "title" : "Customer Success Agent", "company" : "Flatpay", "industry" : "FinTech", "salary" : { "min" : 26000.0, "max" : 34000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Customer Success Agent in FinTech in Milan, Italy, based on 2024-2025 market data with adjustments for city tier and industry." }, "location" : "Milano, IT", "locations" : [ "Milano", "IT" ], "timestamp" : "2026-06-15T21:18:00.361", "fingerprint" : "e6c828d06dee067307a73099fc7c10a366930b4cc4536cb1e6f73cce4bf9ba28", "source" : "personio", "language" : "it", "applyUrl" : "https://flatpay.jobs.personio.de/job/1931725", "externalId" : "1931725", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Milano", "country" : "Italy", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "45.4641943,9.1896346" } ], "locationText" : "Milano, Italy", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Problem solving" ], "majorSkills" : "Customer success", "majorSkillsList" : [ "Customer success" ], "coreResponsibilities" : "Manage inbound calls, Manage outbound calls, Provide support, Collect feedback, Resolve tickets, Report bugs, Monitor customer satisfaction, Listen to customers, Contribute to product evolution", "teamCollaboration" : "Internal teams", "domainKnowledge" : "Payment services", "domainList" : [ "payment-services" ], "domainSpecificKnowledge" : [ "Payment services" ], "communicationSkills" : "Italian language", "continuousLearning" : "Internal training", "innovationCreativity" : "Space for ideas", "problemSolvingSkills" : "Problem solving", "qualificationsBasic" : "Experience with customers, Experience in startups", "qualificationsPreferred" : "English language skills", "workSiteFlexibility" : "Flexible", "rawDescription" : "Cosa offriamo In Flatpay non ci limitiamo a rispondere alle chiamate: costruiamo relazioni, ascoltiamo con attenzione e trasformiamo ogni problema in un’opportunità. Lavorare con noi significa entrare in un ambiente dinamico, giovane e positivo, dove ci si aiuta, si cresce insieme e non manca mai il buon umore (sì, anche tra una sfida a ping-pong e una partita alla Switch). Contratto a tempo indeterminato (giornate lavorative dal martedì al sabato) Buoni pasto Formazione interna continua: vogliamo crescere insieme Spazio per le idee: ogni proposta conta Team building, eventi, aperitivi e tanti momenti per stare bene insieme Cosa farai (spoiler: non è il classico customer service) Gestirai chiamate inbound e outbound per offrire supporto e raccogliere feedback Risolverai ticket e segnalerai eventuali bug ai team interni Monitorerai la soddisfazione dei clienti con attenzione (e un bel po’ di empatia) Ascoltare i clienti e contribuire all’evoluzione del prodotto grazie a un flusso continuo di feedback Chi stiamo cercando Hai già esperienza a contatto con i clienti, meglio ancora se in startup o contesti dinamici Hai un’ottima padronanza dell’italiano; se parli anche inglese, è un bel vantaggio Sei una persona comunicativa, concreta e orientata al problem solving Hai voglia di metterti in gioco, imparare e migliorare Ti piace lavorare in team, ma sai lavorare anche in autonomia quando serve Hai un’attitudine positiva e metti il cliente al centro Perché Flatpay? Siamo una fintech in forte crescita, specializzata nei servizi di pagamento, con un ambiente giovane, flessibile e meritocratico. Amiamo sperimentare, innovare e lavorare con il sorriso. Se anche tu vuoi cambiare le regole del gioco, potresti essere la persona giusta. Mandaci il tuo CV e scopri quanto può essere stimolante (e divertente) fare un lavoro fatto bene. Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03. Informazioni di contatto", "summaryDescription" : "Customer Success Agent at Flatpay. Skills: Customer success. Manage inbound calls. Manage outbound calls", "createdAt" : "2026-06-14T18:40:51.348", "lastUpdated" : "2026-06-15T21:18:00.361", "ingestTimestamp" : "2026-06-14T18:40:51.348", "mongoId" : "6a2d58fc74d8ee00a0b87fff", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Customer success", "Problem solving", "Payment services" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a16291c58b93c861e95a08c", "title" : "Utility Data and Modeling Analyst", "company" : "HDR", "salary" : { "min" : 85000.0, "max" : 115000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data adjusted for mid-seniority, Saint Louis Park city tier, and the engineering/consulting industry." }, "location" : "Multiple Locations", "locations" : [ "Multiple Locations" ], "timestamp" : "2026-06-16T02:46:45.498", "fingerprint" : "750234fde7fa9a6099369120843b7d86c965903252b6816af102bf9bdbb7676d", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=779912", "externalId" : "779912", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Saint Louis Park", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.9475726,-93.3569023" } ], "locationText" : "Saint Louis Park, Minnesota, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "technicalSkills" : "SQL, Power Query, Pandas, Python, R, Plotly, Seaborn, Matplotlib", "professionalSkills" : [ "Data engineering", "Business intelligence", "Data science", "Organizational skills" ], "hardSkillsList" : [ "Data modeling" ], "hardSkills" : [ { "name" : "Data modeling", "level" : "intermediate" } ], "majorSkills" : "Data analysis, Data modeling", "majorSkillsList" : [ "Data analysis", "Data modeling" ], "coreResponsibilities" : "Handle confidential information, Prioritize and handle multiple tasks, Manage various managers", "teamCollaboration" : "Employee-owned culture", "domainKnowledge" : "Utility data", "domainList" : [ "utility-data" ], "domainSpecificKnowledge" : [ "Utility data" ], "toolProficiency" : [ "MS Office", "Power BI", "Tableau" ], "communicationSkills" : "Grammar; Punctuation; Proofreading; Spelling; Telephone skills", "qualificationsBasic" : "Degree in closely related field or education/experience combination, Proficiency with MS Office, Proficiency with data engineering tools and languages, Proficiency with business intelligence tools, Proficiency with data science languages, Ability to handle confidential information, Excellent writing and people skills, Math and organizational skills, Flexibility and ability to prioritize, Handle multiple tasks and various managers, Excellent verbal and written communication skills, Commitment to being an active participant of employee-owned culture", "qualificationsPreferred" : "PhD preferred, Specific ML framework experience, Cloud platform certs", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Required Qualifications A degree in a closely related field or combination of education and relevant experience Self-motivated, detail-oriented professional, ability to multitask a must Proficiency with MS Office including Word and Outlook Proficiency with data engineering tools and languages such as SQL, Power Query, and Pandas Proficiency with business intelligence tools such as Power BI, Tableau, Plotly, Seaborn, and Matplotlib Proficiency with data science languages such as Python and R Ability to handle confidential information Excellent writing and people skills Strong math and organizational skills Flexibility and ability to prioritize and handle multiple tasks and various managers in a fast-paced environment Excellent verbal and written communication skills including grammar, punctuation, proofreading, spelling and telephone skills An attitude and commitment to being an active participant of our employee-owned culture is a must What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. United States-Minnesota-Saint Louis Park", "summaryDescription" : "Utility Data and Modeling Analyst at HDR. Skills: Data analysis, Data modeling. Handle confidential information. Prioritize and handle multiple tasks", "createdAt" : "2026-06-14T21:31:19.547", "lastUpdated" : "2026-06-16T02:46:45.498", "ingestTimestamp" : "2026-06-14T21:31:19.547", "mongoId" : "6a16291c58b93c861e95a08c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 115000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Data modeling", "Data analysis", "Data engineering", "Business intelligence", "Data science", "Organizational skills", "Utility data", "MS Office", "Power BI", "Tableau" ], "skillCount" : 10, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.92 }, { "id" : "6a2a660b74d8ee00a062bb72", "title" : "Data Science Manager, Customer Experience and Business Trends", "company" : "Amazon.com Services LLC", "industry" : "Data Science, Science, cx and business trends", "salary" : { "min" : 100000.0, "max" : 236900.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T07:51:52.310", "fingerprint" : "7f9ec02b0ecc36c03b559a161c9e1c52363748aa0789cf8b1b23fd8926128bf1", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10442449/apply", "externalId" : "3b5585c9-cb65-422a-ad0e-6fff1ea4f2a8", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceLevel" : "Manager", "technicalSkills" : "Python, R, Machine Learning, NLP, Regression, Classification, Clustering, Anomaly Detection", "professionalSkills" : [ "Analytics products", "Business trends", "Benchmarking economics", "Quantitative analysis", "Data products" ], "hardSkillsList" : [ "Statistical models", "Automated analytical systems", "Trend detection", "Data science", "Data engineering", "ML/AI", "Business intelligence", "Analytics engineering", "Quantitative analysis" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Statistical models", "level" : "intermediate" }, { "name" : "Automated analytical systems", "level" : "intermediate" }, { "name" : "Trend detection", "level" : "intermediate" }, { "name" : "Data science", "level" : "intermediate" }, { "name" : "Data engineering", "level" : "intermediate" }, { "name" : "ML/AI", "level" : "intermediate" }, { "name" : "Business intelligence", "level" : "intermediate" }, { "name" : "Analytics engineering", "level" : "intermediate" }, { "name" : "Quantitative analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Data Science, Machine Learning, Analytics, Leadership", "majorSkillsList" : [ "Data Science", "Machine Learning", "Analytics", "Leadership" ], "coreResponsibilities" : "Build metrics and trend-detection product, Design and operationalize framework, Surface emerging business trends, Partner with stakeholders, Drive product adoption, Align products with business use cases, Translate ambiguous problems, Scope analytics solutions, Drive adoption for insights, Manage, mentor, and grow team, Hire, develop, and retain team, Set clear expectations, Give actionable feedback, Create stretch opportunities, Build bench strength, Lead transformation to GenAI, Shape technical strategy, Evolve analytics toward GenAI, Accelerate insight generation, Improve self-serve access, Free capacity for scientific investment", "teamCollaboration" : "Cross-org stakeholders; Internal customers; Partner teams; Centralized science teams", "projectManagementSkills" : [ "Roadmap" ], "domainKnowledge" : "Customer experience; Business trends; Benchmarking economics; GenAI-native operating model", "domainList" : [ "customer-experience", "business-trends", "benchmarking-economics", "genai-native-operating-model" ], "domainSpecificKnowledge" : [ "Customer experience", "Business trends", "Benchmarking economics", "GenAI-native operating model" ], "communicationSkills" : "Brief senior leaders", "problemSolvingSkills" : "Data-driven decisions", "outcomesObjectives" : "Deliver insights for decisions; Translate insights into decisions; Measurable business impact", "qualificationsBasic" : "5+ years quantitative solutions, 2+ years management experience, 5+ years statistical models, Knowledge of Python or R, Master's degree", "qualificationsPreferred" : "Machine Learning experience, Fairness in ML/AI experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon's Customer Experience and Business Trends (CXBT) is seeking a Data Science Manager to lead a team of scientists and engineers within Benchmarking Economics Analytics and Measurement (BEAM). BEAM is a central analytics and science function that drives Amazon's quantification of CX improvement opportunities through comparative benchmarks, partnering with stakeholders across CXBT, business domain teams, Finance, SCOT, and other centralized science teams. This is a hands-on leadership role for a manager who can set technical direction, build durable data products, and grow people. You will own the strategy and roadmap for a portfolio of analytics products, working backward from leadership and stakeholder needs to deliver insights that inform decisions at the speed of business. Key job responsibilities - Build a holistic metrics and trend-detection product. Lead the team to design and operationalize an always-on framework of indicators that surfaces emerging business trends reliably enough to brief senior leaders. - Partner with cross-org stakeholders to drive product adoption and impact. Work directly with internal customers and partner teams to ensure our products are tightly aligned with business use cases, translate ambiguous problems into well-scoped analytics solutions, and drive adoption so that insights translate into decisions and measurable business impact. - Manage, mentor, and grow the team. Hire, develop, and retain a high-performing team of scientists and engineers. Set clear expectations, give actionable feedback, create stretch opportunities, and build the bench strength needed to scale the team's scope over time. - Lead the transformation from traditional analytics to a GenAI-native operating model. Shape and execute the team's technical strategy to evolve from manual, study-based analytics toward GenAI-enabled products and workflows — accelerating insight generation, improving self-serve access for stakeholders, and freeing capacity for deeper scientific investment. Basic Qualifications: - 5+ years of building quantitative solutions as a scientist or science manager experience - 2+ years of scientists or machine learning engineers management experience - 5+ years of applying statistical models for large-scale application and building automated analytical systems experience - Knowledge of Python or R or other scripting language - Master's degree Preferred Qualifications: - Experience in a least one area of Machine Learning (NLP, Regression, Classification, Clustering, or Anomaly Detection) - Experience with fairness in machine learning and artificial intelligence to detect and remove bias in ML/AI systems Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 175,100.00 - 236,900.00 USD annually", "summaryDescription" : "Data Science Manager, Customer Experience and Business Trends at Amazon.com Services LLC. Skills: Data Science, Machine Learning, Analytics, Leadership. Build metrics and trend-detection product. Design and operationalize framework", "postedDate" : "2026-06-13T13:22:02.787", "createdAt" : "2026-06-13T13:22:02.787", "lastUpdated" : "2026-06-15T07:51:52.310", "ingestTimestamp" : "2026-06-13T13:22:02.787", "mongoId" : "6a2a660b74d8ee00a062bb72", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10442449/apply", "salaryAnnualMin" : 100000, "salaryAnnualMax" : 236900, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Statistical models", "Automated analytical systems", "Trend detection", "Data science", "Data engineering", "ML/AI", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Leadership", "Mentoring", "Data Science", "Machine Learning", "Analytics", "Analytics products", "Business trends", "Benchmarking economics", "Data products", "Roadmap", "Customer experience", "GenAI-native operating model" ], "skillCount" : 21, "jobCategory" : "data", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a1683dd58b93c861eae69cb", "title" : "Voice and Chat Customer Support", "company" : "Support Services Group", "salary" : { "min" : 1080000.0, "max" : 1560000.0, "currency" : "JMD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level voice and chat customer support roles in Kingston, Jamaica, typically range from JMD 1,080,000 to JMD 1,560,000 annually, based on 2024-2025 market data for the customer support industry." }, "location" : "Kingston, JM", "locations" : [ "Kingston", "JM" ], "timestamp" : "2026-06-15T22:52:29.391", "fingerprint" : "4f6ae0e296beb50910f2a62d0981c4c812e73f3e568ae5acf3f7d6192512de0d", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://ssg-corp.breezy.hr/p/134045a3cb25-voice-and-chat-customer-support", "externalId" : "134045a3cb25", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kingston", "state" : "Saint Andrew", "country" : "Jamaica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "17.9841723,-76.8057525" } ], "locationText" : "Kingston, Saint Andrew, Jamaica", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Field customer inquiries, Address customer pain points, Maintain product knowledge", "outcomesObjectives" : "Drive customer satisfaction", "qualificationsBasic" : "Extensive product knowledge", "workSiteFlexibility" : "Onsite", "rawDescription" : "Support Services Group is looking for customer service representatives to join our team in our Kingston, Jamaica office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. This role would include email, voice and", "summaryDescription" : "Voice and Chat Customer Support at Support Services Group. Field customer inquiries. Address customer pain points", "createdAt" : "2026-06-14T21:53:59.292", "lastUpdated" : "2026-06-15T22:52:29.391", "ingestTimestamp" : "2026-06-14T21:53:59.292", "mongoId" : "6a1683dd58b93c861eae69cb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Customer Support", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305586f292fd229cf1feb0", "title" : "Call Centre Agent", "company" : "MSX International", "industry" : "Automotive", "salary" : { "min" : 175000.0, "max" : 275000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Call Centre Agent in Johannesburg, South Africa, adjusted for the automotive industry." }, "location" : "Johannesburg, ZA", "locations" : [ "Johannesburg", "ZA" ], "timestamp" : "2026-06-16T08:05:20.777", "fingerprint" : "21ef1e05ac63c7405cad7e3016adb343349f35b9b7990d655addb3e3451e2657", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MSXInternational/3743990013574956-call-centre-agent", "externalId" : "3743990013574956", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Johannesburg", "state" : "Gauteng", "country" : "South Africa", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-26.2050000,28.0497220" } ], "locationText" : "Johannesburg, Gauteng, South Africa", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "technicalSkills" : "BSI system, Manufacturer systems", "professionalSkills" : [ "Appointment management", "Service booking", "Recall campaigns", "Customer follow-up", "System integrity", "Target achievement", "No-show management", "Parts follow-up", "CRM feedback" ], "hardSkillsList" : [ "Data capture", "Process execution" ], "hardSkills" : [ { "name" : "Data capture", "level" : "intermediate" }, { "name" : "Process execution", "level" : "intermediate" } ], "majorSkills" : "Booking, Scheduling, Customer communication", "majorSkillsList" : [ "Booking", "Scheduling", "Customer communication" ], "coreResponsibilities" : "Book vehicle services, Book vehicle repairs, Load workshop capacity, Communicate with customers, Answer calls, Follow booking script, Obtain customer data, Verify customer data, Capture repair information, Check recall campaigns, Upload recall documentation, Send calendar invitations, Advise customers on fees, Handle web booking confirmations, Maintain BSI system, Attach service schedules, Confirm updated information, Achieve service booking targets, Achieve service reminder targets, Achieve UON conversion targets, Execute no-show process, Contact absent customers, Reschedule appointments, Update no-show reports, Call customers for parts, Book customers for parts, Phone customers for feedback, Explain service rating, Log problems for management", "domainKnowledge" : "Automotive industry; Workshop operations; Dealership operations", "domainList" : [ "automotive-industry", "workshop-operations", "dealership-operations" ], "domainSpecificKnowledge" : [ "Automotive industry", "Workshop operations", "Dealership operations" ], "toolProficiency" : [ "BSI", "CRM" ], "communicationSkills" : "Telephone etiquette; Active listening", "documentationSkills" : "Upload documentation", "specialRequirements" : "Work overtime, Work month-end", "outcomesObjectives" : "Achieve daily targets; Achieve monthly targets; Ensure full workshop capacity", "qualificationsBasic" : "Ability to learn proprietary systems, Call centre booking experience, Automotive or workshop industry experience, Exceptional verbal communication skills, Exceptional written communication skills, Active listening, Professional telephone etiquette, Meticulous data capture, Meticulous process execution, Responsible, Trustworthy, Loyal, Work overtime, Work month-end, Work under pressure", "qualificationsPreferred" : "Manufacturer's system experience, Dealership management system experience, Tracking KPIs, Achieving conversion targets", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are seeking a proactive Call Centre Agent to be the crucial link between our customers and our busy workshop. In this role, you will play a direct part in maintaining our company's image and ensuring the workshop operates at maximum capacity. You'll use your expert communication skills and attention to detail to meticulously manage appointments, handle recall campaigns, and drive service bookings to meet key dealership and manufacturer targets. If you thrive in a fast-paced environment and take pride in precise work, this is the role for you! The primary responsibility is to ensure the workshop is booked to full capacity according to available hours and service mix targets. Key duties include: Customer and Booking Management * Bookings and Scheduling: Meticulously book vehicle services and repairs on the BSI system , ensuring full capacity is loaded for the next day before offering later dates. * Professional Communication: Communicate with customers in a friendly, courteous, and professional manner, answering calls within three rings and following the prescribed booking script (e.g., using the customer's name). * Information Gathering: Obtain and verify all necessary vehicle and customer data (VIN, year model, contact details, etc.) through the BSI and manufacturer systems at the time of booking, capturing detailed repair information (the 'where, when, what, who, and how'). * Recall Campaigns and Updates: Check for outstanding recall campaigns on all vehicles via manufacturer systems during the booking process and ensure all related documentation is uploaded to the job card. * Customer Follow-up: Send calendar invitations for bookings, advise customers on diagnostic fees (for out-of-warranty repairs) and expected arrival times, and handle web booking confirmations. Operational Processes and Targets * System Integrity: Maintain the BSI system, ensuring service schedules are attached and updated information is confirmed via manufacturing systems. * Target Achievement: Actively work towards and achieve daily/monthly targets for service bookings, service reminders, and UON conversion rates (a critical KPI for the dealership). * No-Show Management: Execute the daily \"No-Show Process\" by contacting absent customers by 10:00 AM to reschedule and update the necessary reports for management. * Parts Follow-up: Call customers to book them in once their ordered parts have arrived, as notified via the BSI 'Parts Arrived' screen. * CRM/Feedback: Daily phone customers from the CRM screen to follow up on their experience, explain the service rating, and log any problems for immediate management attention. ## Qualifications Essential Requirements * System Proficiency: Proven ability to quickly learn and efficiently utilize proprietary systems like BSI and manufacturer-specific software. * Call Centre/Booking Experience: Prior experience in a high-volume call centre, service booking, or administrative role, preferably within the automotive or workshop industry. * Communication Mastery: Exceptional verbal and written communication skills, with a focus on active listening and professional telephone etiquette. * Attention to Detail: Meticulous approach to data capture and process execution (e.g., following the detailed booking script, ensuring campaign documents are uploaded). * Commitment: Ability to be responsible, trustworthy, and loyal, and to work overtime and month-end as required to complete all tasks. * Pressure Management: Proven ability to work effectively under pressure while maintaining a friendly and courteous demeanor. Highly Advantageous * Previous experience with a manufacturer's system (e.g., Ford SA) or a similar dealership management system. Familiarity with tracking and achieving key performance indicators (KPIs) and conversion targets. ## Additional Information MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.", "summaryDescription" : "Call Centre Agent at MSX International. Skills: Booking, Scheduling, Customer communication. Book vehicle services. Book vehicle repairs", "postedDate" : "2026-06-11T09:47:47.000", "createdAt" : "2026-06-15T23:41:30.507", "lastUpdated" : "2026-06-16T08:05:20.777", "ingestTimestamp" : "2026-06-15T23:41:30.507", "mongoId" : "6a305586f292fd229cf1feb0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Data capture", "Process execution", "Booking", "Scheduling", "Customer communication", "Appointment management", "Service booking", "Recall campaigns", "Customer follow-up", "System integrity", "Target achievement", "No-show management", "Parts follow-up", "CRM feedback", "Automotive industry", "Workshop operations", "Dealership operations", "BSI", "CRM" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d427674d8ee00a0b3e17c", "title" : "Call Centre Agent", "company" : "MSX International", "industry" : "Automotive", "salary" : { "min" : 140000.0, "max" : 210000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Call Centre Agent in Johannesburg, South Africa, adjusted for the automotive industry and company size." }, "location" : "Johannesburg, ZA", "locations" : [ "Johannesburg", "ZA" ], "timestamp" : "2026-06-15T09:24:55.194", "fingerprint" : "c03d5875fafdd6cc7cab6f61a773091f2f64a14847c32e5982b254d4bf080de2", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MSXInternational/3743990013574956-call-centre-agent", "externalId" : "3743990013574956", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Johannesburg", "state" : "Gauteng", "country" : "South Africa", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-26.2050000,28.0497220" } ], "locationText" : "Johannesburg, Gauteng, South Africa", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "professionalSkills" : [ "Service booking", "Appointment management", "Recall campaigns", "Customer follow-up", "System integrity", "Target achievement", "No-show management", "Parts follow-up", "CRM feedback" ], "hardSkillsList" : [ "Data capture", "Process execution" ], "hardSkills" : [ { "name" : "Data capture", "level" : "intermediate" }, { "name" : "Process execution", "level" : "intermediate" } ], "majorSkills" : "Service booking, Customer communication, Workshop capacity management", "majorSkillsList" : [ "Service booking", "Customer communication", "Workshop capacity management" ], "coreResponsibilities" : "Book vehicle services, Book repairs, Communicate with customers, Answer calls, Obtain customer data, Verify customer data, Capture repair information, Check for recall campaigns, Upload documentation, Send calendar invitations, Advise customers on fees, Handle web booking confirmations, Maintain BSI system, Achieve service booking targets, Achieve service reminder targets, Achieve UON conversion rates, Execute no-show process, Contact absent customers, Reschedule appointments, Update reports, Book customers for parts, Call customers for feedback, Log problems for management", "domainKnowledge" : "Automotive industry; Workshop industry", "domainList" : [ "automotive-industry", "workshop-industry" ], "domainSpecificKnowledge" : [ "Automotive industry", "Workshop industry" ], "toolProficiency" : [ "BSI system", "Manufacturer systems" ], "communicationSkills" : "Active listening; Professional telephone etiquette", "specialRequirements" : "Work overtime, Work month-end", "outcomesObjectives" : "Ensure workshop booked to full capacity; Meet dealership targets; Meet manufacturer targets", "qualificationsBasic" : "System proficiency, Call centre booking experience, Exceptional verbal and written communication skills, Meticulous approach to data capture, Ability to work overtime, Work effectively under pressure", "qualificationsPreferred" : "Experience with manufacturer's system, Experience with dealership management system, Familiarity with KPIs, Familiarity with conversion targets", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are seeking a proactive Call Centre Agent to be the crucial link between our customers and our busy workshop. In this role, you will play a direct part in maintaining our company's image and ensuring the workshop operates at maximum capacity. You'll use your expert communication skills and attention to detail to meticulously manage appointments, handle recall campaigns, and drive service bookings to meet key dealership and manufacturer targets. If you thrive in a fast-paced environment and take pride in precise work, this is the role for you! The primary responsibility is to ensure the workshop is booked to full capacity according to available hours and service mix targets. Key duties include: Customer and Booking Management * Bookings and Scheduling: Meticulously book vehicle services and repairs on the BSI system , ensuring full capacity is loaded for the next day before offering later dates. * Professional Communication: Communicate with customers in a friendly, courteous, and professional manner, answering calls within three rings and following the prescribed booking script (e.g., using the customer's name). * Information Gathering: Obtain and verify all necessary vehicle and customer data (VIN, year model, contact details, etc.) through the BSI and manufacturer systems at the time of booking, capturing detailed repair information (the 'where, when, what, who, and how'). * Recall Campaigns and Updates: Check for outstanding recall campaigns on all vehicles via manufacturer systems during the booking process and ensure all related documentation is uploaded to the job card. * Customer Follow-up: Send calendar invitations for bookings, advise customers on diagnostic fees (for out-of-warranty repairs) and expected arrival times, and handle web booking confirmations. Operational Processes and Targets * System Integrity: Maintain the BSI system, ensuring service schedules are attached and updated information is confirmed via manufacturing systems. * Target Achievement: Actively work towards and achieve daily/monthly targets for service bookings, service reminders, and UON conversion rates (a critical KPI for the dealership). * No-Show Management: Execute the daily \"No-Show Process\" by contacting absent customers by 10:00 AM to reschedule and update the necessary reports for management. * Parts Follow-up: Call customers to book them in once their ordered parts have arrived, as notified via the BSI 'Parts Arrived' screen. * CRM/Feedback: Daily phone customers from the CRM screen to follow up on their experience, explain the service rating, and log any problems for immediate management attention. ## Qualifications Essential Requirements * System Proficiency: Proven ability to quickly learn and efficiently utilize proprietary systems like BSI and manufacturer-specific software. * Call Centre/Booking Experience: Prior experience in a high-volume call centre, service booking, or administrative role, preferably within the automotive or workshop industry. * Communication Mastery: Exceptional verbal and written communication skills, with a focus on active listening and professional telephone etiquette. * Attention to Detail: Meticulous approach to data capture and process execution (e.g., following the detailed booking script, ensuring campaign documents are uploaded). * Commitment: Ability to be responsible, trustworthy, and loyal, and to work overtime and month-end as required to complete all tasks. * Pressure Management: Proven ability to work effectively under pressure while maintaining a friendly and courteous demeanor. Highly Advantageous * Previous experience with a manufacturer's system (e.g., Ford SA) or a similar dealership management system. Familiarity with tracking and achieving key performance indicators (KPIs) and conversion targets. ## Additional Information MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.", "summaryDescription" : "Call Centre Agent at MSX International. Skills: Service booking, Customer communication, Workshop capacity management. Book vehicle services. Book repairs", "postedDate" : "2026-06-11T09:47:47.000", "createdAt" : "2026-06-14T04:07:36.882", "lastUpdated" : "2026-06-15T09:24:55.194", "ingestTimestamp" : "2026-06-14T04:07:36.882", "mongoId" : "6a2d427674d8ee00a0b3e17c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Data capture", "Process execution", "Service booking", "Customer communication", "Workshop capacity management", "Appointment management", "Recall campaigns", "Customer follow-up", "System integrity", "Target achievement", "No-show management", "Parts follow-up", "CRM feedback", "Automotive industry", "Workshop industry", "BSI system", "Manufacturer systems" ], "skillCount" : 17, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8bd574d8ee00a0973e1e", "title" : "Customer Service Agent", "company" : "Gen", "industry" : "Consumer Services & Inside Sales", "salary" : { "min" : 0.0, "max" : 20.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "USA - Tempe, AZ", "locations" : [ "USA - Tempe, AZ", "USA - Tempe, AZ" ], "timestamp" : "2026-06-16T05:18:01.894", "fingerprint" : "a3ddea37bf13fd2c7e0c4eb6882bc97aec5d7a64400d11b3decbdbfccc2d5a91", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/gen-digital/068f6e1d-2b71-4ca5-ab1f-2490a5f1f3bb/application", "externalId" : "068f6e1d-2b71-4ca5-ab1f-2490a5f1f3bb", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tempe", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4255117,-111.9400160" } ], "locationText" : "Tempe, Arizona, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "rawDescription" : "About Gen: Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. About the Role: The Customer Service Agent will successfully drive customer satisfaction as the front-line resource for handling inquiries regarding product support, account management, member-portal navigation, across Norton and LifeLock security offerings. The perfect match will have a strong ability to empathize, negotiate, think critically, multi-task, and troubleshoot across various systems/areas including light tech support such as; downloading software and assisting members navigating through different browsers in an efficient manner. In addition, he/she will be a product expert focused on customer education and service expansion opportunities to drive increased revenue. We are looking for a high-performing team member that will be a value to our existing company culture. Key Responsibilities: • Able to think quickly and move quickly through multiple systems to solve customers’ Norton and LifeLock questions • Demonstrates a high degree of empathy, compassion, and professional kindness with all members • Demonstrates a high skill level of relationship building by using needs based selling techniques and sharp communication skills • Resolves any member conflict or dissatisfaction with products or services to ensure continued member loyalty • Demonstration of excellent written and verbal skills; proven track record of member interaction • Builds rapport and confidence with the member by facilitating discussions regarding identity theft concerns and offering appropriate solutions with our service • Displays a thorough knowledge of products, services and the industry to resolve issues without escalating to higher levels of management - Builds strong rapport by utilizing relating skills, asking clarifying questions and assisting customer needs Skills: • HS Degree or equivalent and 2 years related experience, customer service, in a call center environment. A college degree can be substituted for experience • Prepared for and reacts positively to consistent change - preferred • Able to multitask and prioritize effectively within guidelines - preferred • Ability to protect all forms of highly confidential and proprietary business information and ability to maintain the highest standards of privacy and security • Ability to follow, adheres and abide by all Norton Lifelock information and security policies, procedures and practices What’s next: - TA Call- 15 minute chat with the Talent Acquisition Team - Hiring Manager Interview - Final Interview (F2F) Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs", "summaryDescription" : "Customer Service Agent at Gen", "createdAt" : "2026-06-14T19:11:49.605", "lastUpdated" : "2026-06-16T05:18:01.894", "ingestTimestamp" : "2026-06-14T19:11:49.605", "mongoId" : "6a2c8bd574d8ee00a0973e1e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 20, "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307bdcf292fd229c047f3e", "title" : "Customer Service Return Agent", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 19.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Salt Lake City, United States", "locations" : [ "Salt Lake City", "United States" ], "timestamp" : "2026-06-16T14:36:24.783", "fingerprint" : "e8131dcf78631c4dcabd2b691b053c548710f19bac34a2162a6cb56a92cadb6e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132289584-customer-service-return-agent", "externalId" : "744000132289584", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Salt Lake City", "state" : "Utah", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7596198,-111.8867970" } ], "locationText" : "Salt Lake City, Utah, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Welcome customers upon arrival, Inspect rental vehicles for damage, Inspect rental vehicles for fuel levels, Inspect rental vehicles for mileage, Handle findings discreetly, Direct issues to appropriate channels, Complete return transactions accurately, Advise customers on final rental charges, Promote additional SIXT products, Promote additional SIXT services, Identify vehicles for maintenance, Tag vehicles for maintenance, Move vehicles to correct location", "toolProficiency" : [ "Microsoft Office" ], "specialRequirements" : "Work 40 hours per week, Willing to wear uniform, 5–10% travel, Travel by airplane", "qualificationsBasic" : "High school diploma or GED, 1 year customer service experience, At least 18 years old, Valid driver's license, Clean driving record, Authorized to work in US, Basic computer navigation skills, Familiar with Microsoft Office", "qualificationsPreferred" : "Background in sales, Background in service, Background in hospitality, Speaking other languages", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $19.28. YOUR ROLE AT SIXT * You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression * You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels * You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process * You promote additional SIXT products and services where applicable, turning every return into a brand experience * You identify and tag vehicles for maintenance and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Return Agent at SIXT. Welcome customers upon arrival. Inspect rental vehicles for damage", "postedDate" : "2026-06-15T21:59:54.000", "createdAt" : "2026-06-16T01:37:53.505", "lastUpdated" : "2026-06-16T14:36:24.783", "ingestTimestamp" : "2026-06-16T01:37:53.505", "mongoId" : "6a307bdcf292fd229c047f3e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Microsoft Office" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6cbf74d8ee00a091b219", "title" : "Administrative and Customer Support Specialist", "company" : "HealtheConnections", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 62500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Syracuse ", "locations" : [ "Syracuse" ], "timestamp" : "2026-06-15T09:41:31.881", "fingerprint" : "68efb734d64390993858c498d24c3c2ed8f743f7c17ed0ea8814721fbc7cd9e4", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.healtheconnections.org/jobs/?gh_jid=5257248008", "externalId" : "5257248008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Syracuse", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.0481221,-76.1474244" } ], "locationText" : "Syracuse, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "CRM, Ticketing platforms, Customer support platforms", "professionalSkills" : [ "Workflow oversight", "Special project execution", "Customer guidance", "Process management", "Customer onboarding", "Credentialing", "Compliance support", "Customer experience initiatives" ], "hardSkillsList" : [ "Troubleshooting", "System documentation" ], "softSkillsList" : [ "Critical thinking", "Flexibility", "Adaptability" ], "hardSkills" : [ { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "System documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Flexibility" }, { "name" : "Adaptability" } ], "majorSkills" : "Customer support, Customer relationships, Customer retention, Customer satisfaction", "majorSkillsList" : [ "Customer support", "Customer relationships", "Customer retention", "Customer satisfaction" ], "coreResponsibilities" : "Serve as primary point of contact, Handle customer inquiries, Handle service requests, Handle support issues, Deliver exceptional customer experience, Be subject matter expert, Troubleshoot complex issues, Resolve complex issues, Ensure timely follow-up, Ensure timely resolution, Support categorization of tickets, Support triage of tickets, Support escalation of tickets, Support management of tickets, Maintain accurate customer records, Maintain user accounts, Maintain system documentation, Support customer onboarding, Support credentialing, Support compliance, Support customer experience initiatives", "teamCollaboration" : "Work closely with customers; Work closely with team members; Collaborative team environment", "domainKnowledge" : "Health information exchange; Health IT; Healthcare administration", "domainList" : [ "health-information-exchange", "health-it", "healthcare-administration" ], "domainSpecificKnowledge" : [ "Health information exchange", "Health IT", "Healthcare administration" ], "toolProficiency" : [ "CRM", "Ticketing systems", "Business systems" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "System documentation", "problemSolvingSkills" : "Problem-solving; Troubleshooting; Root cause analysis", "qualificationsBasic" : "5+ years customer service, 5+ years customer support, 5+ years client services, Experience with CRM, Experience with ticketing platforms, Experience with customer support platforms, Excellent written communication, Excellent verbal communication, Analytical abilities, Problem-solving abilities, Technical aptitude, Ability to learn applications, Ability to learn systems, Ability to work under pressure, Ability to meet deadlines, Ability to ensure accuracy, Proven ability to follow procedures, Experience working independently, Experience working collaboratively", "qualificationsPreferred" : "Associate's degree in Business, Associate's degree in Communications, Associate's degree in Healthcare Administration, Associate's degree in Information Technology, Equivalent experience strongly preferred, Experience in healthcare, Experience in health information exchange, Experience in health IT, Experience in medical administration, Experience in technical support", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who: HealtheConnections, a respected national leader in providing health information exchange (HIE) services for 26 counties of NYS. What: Hiring an experienced, customer-focused professional to provide advanced support and operational leadership through troubleshooting, workflow oversight, training support, special project execution, and more across HealtheConnections’ technology services. About the Job: In this role, you will use your experience and critical thinking skills to work closely with customers to understand their needs, provide guidance on our systems and services, manage important processes, and serve as a trusted resource. This team supports one of the largest and most multi-faceted health information exchanges in the country and serves as a key resource for both customers and internal teams. Administrative and Customer Support Specialists have varied responsibilities. You will work closely with customers and team members to ensure a high-quality customer experience while supporting onboarding, compliance, customer service operations, and continuous improvement initiatives. Primary Responsibilities: Serve as a primary point of contact for customer inquiries, service requests, and support issues, delivering an exceptional customer experience through phone, email, and tickets Be a subject matter expert for Customer Services processes and how HealtheConnections’ services work. Troubleshoot and resolve complex customer issues while ensuring timely follow-up and resolution. Support the categorization, triage, escalation, and management of customer support tickets using our CRM and other business systems Maintain accurate customer records, user accounts, and system documentation. Support customer onboarding, credentialing, compliance, and customer experience initiatives. Experience Needed: Please send us a cover letter with your application. 5+ years of customer service, customer support, client services, or related experience. Experience with CRM, ticketing, or customer support platforms. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Strong technical aptitude and ability to quickly learn new applications and systems. Ability to work under pressure, meet deadlines, and ensure accuracy. Proven ability to follow established procedures. Experience working independently and collaboratively within a team environment. Experience in healthcare, health information exchange, health IT, medical administration, or a technical support environment is a strong plus. Associate's or higher degree in Business, Communications, Healthcare Administration, Information Technology, or equivalent experience strongly preferred Not sure you meet all qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. You’re a great fit for us if you’re good at… Methodical, detail-oriented tasks Being flexible and adaptable to shifting priorities Following procedures carefully Helping someone get to the root of a problem We’re a great fit for you if you’re looking for… A high-performance, high-energy, collaborative environment. One of the best things about working here is our team. They’re smart, supportive, passionate, and among the best in the business. A dynamic industry. Health information exchange has exciting opportunities on the horizon as the healthcare industry evolves, both within NYS and on the national stage. Strong benefits. We cover the cost of medical insurance for employees along with a full suite of benefits, including 401k matching, generous vacation/holiday time, unlimited sick time, flexibility in work hours and hybrid/remote work, and more. Work that makes a difference in your community. We’re proud to make an impact on the daily lives of health professionals and support improved health outcomes for individuals right here in New York State. We like to say that we’re “casually competent” – we’re not pretentious, but we know our stuff. Our people are talented, our culture is vibrant, and our work is at the top of its class. Even better, our customers genuinely like working with us, and we’ve seen firsthand how what we do has made a positive impact on our community. $48,000-$62,500 is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, and seniority.", "summaryDescription" : "Administrative and Customer Support Specialist at HealtheConnections. Skills: Customer support, Customer relationships, Customer retention, Customer satisfaction. Serve as primary point of contact. Handle customer inquiries", "postedDate" : "2026-06-14T03:28:34.645", "createdAt" : "2026-06-14T03:28:34.645", "lastUpdated" : "2026-06-15T09:41:31.881", "ingestTimestamp" : "2026-06-14T03:28:34.645", "mongoId" : "6a2c6cbf74d8ee00a091b219", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 62500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Troubleshooting", "System documentation", "Critical thinking", "Flexibility", "Adaptability", "Customer support", "Customer relationships", "Customer retention", "Customer satisfaction", "Workflow oversight", "Special project execution", "Customer guidance", "Process management", "Customer onboarding", "Credentialing", "Compliance support", "Customer experience initiatives", "Health information exchange", "Health IT", "Healthcare administration", "CRM", "Ticketing systems", "Business systems" ], "skillCount" : 23, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3087a4f292fd229c08b1f8", "title" : "Business Analyst, Data Masking and Compliance", "company" : "Capco", "industry" : "Consulting", "salary" : { "min" : 118000.0, "max" : 152000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Canada - Toronto", "locations" : [ "Canada - Toronto" ], "timestamp" : "2026-06-16T12:32:44.174", "fingerprint" : "f519232f48132c719665d37d19932956dfa1532fec2df391bf8a340f99776803", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/capco/jobs/8003346", "externalId" : "8003346", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Data governance", "Risk remediation", "Stakeholder management", "Data analysis", "Process design", "Process engineering", "Operational improvement" ], "hardSkillsList" : [ "Data masking standards", "Evidence collection", "Compliance reporting", "Governance metrics" ], "hardSkills" : [ { "name" : "Data masking standards", "level" : "intermediate" }, { "name" : "Evidence collection", "level" : "intermediate" }, { "name" : "Compliance reporting", "level" : "intermediate" }, { "name" : "Governance metrics", "level" : "intermediate" } ], "majorSkills" : "Data masking, Compliance, Risk remediation, Data governance", "majorSkillsList" : [ "Data masking", "Compliance", "Risk remediation", "Data governance" ], "coreResponsibilities" : "Assess applications against data masking standards, Identify compliance gaps, Identify remediation requirements, Partner with application owners, Understand application processes, Understand data flows, Understand masking requirements, Design evidence collection processes, Implement evidence collection processes, Demonstrate compliance through objective testing, Facilitate stakeholder discussions, Align business requirements with standards, Support adoption of required controls, Create compliance reporting, Track status, Generate governance metrics", "teamCollaboration" : "Partnering with stakeholders; Bridging business and technology teams; Application owners; Business stakeholders; Senior stakeholders", "projectManagementSkills" : [ "Audit remediation" ], "domainKnowledge" : "Data masking; Data governance; Banking; Payments; Enterprise technology; Risk management; Operational risk", "domainList" : [ "data-masking", "data-governance", "banking", "payments", "enterprise-technology", "risk-management", "operational-risk" ], "domainSpecificKnowledge" : [ "Data masking", "Data governance", "Banking", "Payments", "Enterprise technology", "Risk management", "Operational risk" ], "communicationSkills" : "Stakeholder communication", "continuousLearning" : "Professional development; Industry-leading expertise", "problemSolvingSkills" : "Translating standards; Practical requirements", "outcomesObjectives" : "Strengthen data governance practices; Contribute to risk remediation program", "qualificationsBasic" : "Experience delivering risk, compliance, audit remediation, data governance, or regulatory change initiatives within financial services, Stakeholder management and communication skills, Ability to understand business processes, Experience performing data analysis, Process design, process engineering, or operational improvement experience", "qualificationsPreferred" : "Experience with data masking, Experience with data protection, Experience with privacy controls, Experience with information security programs, Knowledge of banking, Knowledge of payments, Knowledge of enterprise technology environments, Familiarity with audit remediation programs, Familiarity with regulatory examinations, Familiarity with control testing frameworks, Experience designing governance reporting, Experience designing compliance dashboards, Experience designing executive-level status reporting, Understanding of risk management frameworks, Understanding of operational risk practices", "rawDescription" : "Drive Enterprise Risk Remediation Through Data Governance Excellence The Role Capco is seeking a Business Analyst, Data Masking and Compliance to support a critical enterprise audit remediation initiative within a leading financial institution. This newly created role will focus on assessing application compliance against enterprise data masking standards, partnering with stakeholders to drive adoption, and establishing sustainable evidence collection and reporting processes. You will play a key role in bridging business and technology teams, helping application owners understand compliance requirements while ensuring regulatory and audit expectations are met. This is an opportunity to influence enterprise-wide controls, strengthen data governance practices, and contribute to a high-profile risk remediation program. What You’ll Do Assess and prioritize applications requiring review against enterprise data masking standards, identifying compliance gaps and remediation requirements. Partner with application owners and business stakeholders to understand application processes, data flows, and masking requirements. Design and implement evidence collection and validation processes that demonstrate compliance through objective testing rather than attestation alone. Facilitate stakeholder discussions to align business requirements with enterprise standards while supporting adoption of required controls. Create compliance reporting, status tracking, and governance metrics that integrate with broader audit remediation KRIs and KPIs. What We’re Looking For Experience delivering risk, compliance, audit remediation, data governance, or regulatory change initiatives within financial services. Strong stakeholder management and communication skills with the ability to build trust, influence outcomes, and navigate competing priorities. Ability to understand business processes and translate enterprise standards into practical application-level requirements. Experience performing data analysis and interpreting data flows, controls, and compliance requirements. Process design, process engineering, or operational improvement experience with a focus on scalable control frameworks. Bonus Points For Experience with data masking, data protection, privacy controls, or information security programs. Knowledge of banking, payments, and enterprise technology environments. Familiarity with audit remediation programs, regulatory examinations, or control testing frameworks. Experience designing governance reporting, compliance dashboards, and executive-level status reporting. Understanding of risk management frameworks and operational risk practices within large financial institutions. Why Join Capco Work on high-impact regulatory and risk transformation initiatives for leading financial institutions. Partner with senior stakeholders across business, technology, risk, and compliance functions. Join a collaborative, entrepreneurial consulting culture that values innovation and practical problem-solving. Access continuous learning, professional development, and industry-leading expertise. Help shape the future of data governance, compliance, and risk management within the financial services industry. Benefits Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment. Retirement Savings Program – RRSP with the option of receiving a matching employer contribution. Virtual Health Care and Employee & Family Assistance Program available to employees and their dependents. Enhanced parental leave benefits from Day 1 of employment, plus a company-sponsored new parent gift. Wellness reimbursement and a dedicated Business Coach from Day 1 to support your career growth and development. Why This Role Is Open We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact. Inclusion at Capco We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day. Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination. AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams. Pay Transparency The salary range for this position is listed below. Additionally, this position may also be eligible to receive an annual discretionary/variable bonus payment. Capco is committed to providing fair and equitable compensation to our people. Our compensation policies and salary ranges are designed to allow our people to progress through the salary range as they demonstrate strong performance and develop in their role over time. The base pay offered to selected candidates will be within the salary range and the placement will vary based upon a variety of factors, including, but not limited to job-related knowledge, skills, experience and internal equity. Canada Pay Transparency $118,000—$152,000 CAD", "summaryDescription" : "Business Analyst, Data Masking and Compliance at Capco. Skills: Data masking, Compliance, Risk remediation, Data governance. Assess applications against data masking standards. Identify compliance gaps", "postedDate" : "2026-06-16T01:20:47.212", "createdAt" : "2026-06-16T01:20:47.212", "lastUpdated" : "2026-06-16T12:32:44.174", "ingestTimestamp" : "2026-06-16T01:20:47.212", "mongoId" : "6a3087a4f292fd229c08b1f8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Data masking standards", "Evidence collection", "Compliance reporting", "Governance metrics", "Data masking", "Compliance", "Risk remediation", "Data governance", "Stakeholder management", "Data analysis", "Process design", "Process engineering", "Operational improvement", "Audit remediation", "Banking", "Payments", "Enterprise technology", "Risk management", "Operational risk" ], "skillCount" : 19, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "69ce5e3b9bc74574cb677aec", "title" : "T6_Chief Data and AI Architect", "company" : "MBRDI", "industry" : "Manufacturing", "salary" : { "min" : 6000000.0, "max" : 9000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Executive Chief Data and AI Architect in Bangalore, India, adjusted for industry and company size." }, "location" : "India-Karnataka-Bangalore", "locations" : [ "India-Karnataka-Bangalore", "Brigade Tech Gardens, Katha No. 119, Kundalahalli Village, K.R. Puram Hobli, Ward No. 85, Bangalore" ], "certifications" : [ "Azure Data Engineer", "Azure Architect", "AWS Certified Machine Learning" ], "timestamp" : "2026-06-15T10:23:16.352", "fingerprint" : "370e2b00770dd492a2575292193f9eb76fd8365da30dfb9faa3fab6b2d172cdd", "source" : "taleo", "language" : "en", "applyUrl" : "https://daimler.taleo.net/careersection/ex/jobdetail.ftl?job=877618", "externalId" : "877618", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangalore", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bangalore, Karnataka, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 10, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Data Architecture, Data Engineering, AI, ML, Spark, Dbt, Kafka, Databricks, Synapse, Snowflake, APIs, Python, R, Scala, TensorFlow, PyTorch, Azure ML, SageMaker, Delta Lake, AWS, GCP, Azure", "professionalSkills" : [ "Solution design", "Stakeholder management", "Team leadership", "Thought leadership", "Knowledge sharing", "Technical excellence" ], "hardSkillsList" : [ "Data modeling", "Data ingestion", "Data integration", "Metadata management", "Data lineage", "Data quality", "Model lifecycle management", "Model versioning", "Model monitoring", "Risk assessment" ], "hardSkills" : [ { "name" : "Data modeling", "level" : "intermediate" }, { "name" : "Data ingestion", "level" : "intermediate" }, { "name" : "Data integration", "level" : "intermediate" }, { "name" : "Metadata management", "level" : "intermediate" }, { "name" : "Data lineage", "level" : "intermediate" }, { "name" : "Data quality", "level" : "intermediate" }, { "name" : "Model lifecycle management", "level" : "intermediate" }, { "name" : "Model versioning", "level" : "intermediate" }, { "name" : "Model monitoring", "level" : "intermediate" }, { "name" : "Risk assessment", "level" : "intermediate" } ], "majorSkills" : "Data Architecture, AI, ML, Data Engineering", "majorSkillsList" : [ "Data Architecture", "AI", "ML", "Data Engineering" ], "coreResponsibilities" : "Design scalable data architectures, Oversee data ingestion, Oversee data integration, Oversee data transformation, Define metadata best practices, Define data lineage best practices, Define data quality best practices, Lead data model development, Lead data pipeline development, Lead data transformation development, Enable self-serve analytics, Identify AI/ML use cases, Evaluate AI/ML use cases, Design AI solutions, Build AI pipelines, Build ML pipelines, Promote responsible AI, Define AI governance frameworks, Implement AI governance frameworks, Establish model policies, Act as thought leader, Inspire cross-functional teams, Mentor cross-functional teams, Facilitate knowledge sharing, Promote technical excellence, Promote curiosity", "teamCollaboration" : "Cross-functional teams; DevOps teams; Cloud teams; BI teams; Analytics teams; Data Scientists; MLOps engineers; Product owners", "domainKnowledge" : "Data lakehouse; Streaming data; Unstructured data; Structured data; Business intelligence; Analytics engineering; Quantitative analysis; Cloud data stacks; ML frameworks; BI platforms; Statistical methods; Responsible AI; Ethical AI; Model interpretability; GenAI", "domainList" : [ "data-lakehouse", "streaming-data", "unstructured-data", "structured-data", "business-intelligence", "analytics-engineering", "quantitative-analysis", "cloud-data-stacks", "ml-frameworks", "bi-platforms", "statistical-methods", "responsible-ai", "ethical-ai", "model-interpretability", "genai" ], "domainSpecificKnowledge" : [ "Data lakehouse", "Streaming data", "Unstructured data", "Structured data", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Cloud data stacks", "ML frameworks", "BI platforms", "Statistical methods", "Responsible AI", "Ethical AI", "Model interpretability", "GenAI" ], "toolProficiency" : [ "Dbt Cloud", "Fivetran", "Airflow" ], "communicationSkills" : "Stakeholder communication; Technical concepts communication", "innovationCreativity" : "Innovation", "qualificationsBasic" : "Bachelor's or Master's degree, 10+ years experience, Cloud data platforms experience, AI/ML frameworks knowledge, Governance frameworks experience, Data privacy experience, MLOps experience, Excellent communication skills, Stakeholder management skills, Lead technical teams ability", "qualificationsPreferred" : "AI / GenAI usecase delivery experience, Model interpretability experience, Regulatory compliance experience, Enterprise data modernization experience, AI transformation programs experience, Cloud data architecture certifications, AI certifications", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About MBRDI: Mercedes-Benz Research and Development India (MBRDI), headquartered in Bengaluru with a satellite office in Pune, is the largest R&D center for Mercedes-Benz Group AG outside of Germany. Our mission is to drive innovation and excellence in automotive engineering, digitalization, and sustainable mobility solutions, shaping the future of mobility. We are seeking a visionary Data and AI Chief Architect to lead the design, development, and governance of department wide data and AI solutions. This role requires a balance of deep technical expertise, architectural vision, and the ability to inspire cross-functional teams toward a unified data and AI strategy. As a key member of the architecture and innovation team, you will shape how data is collected, transformed, and leveraged across the organization — enabling scalable data engineering pipelines, responsible AI adoption, and the delivery of intelligent business outcomes. Key Responsibilities 1. Data Architecture & Engineering Design and implement modern, scalable data architectures (data lakehouse, streaming, APIs, etc.) to support analytics and AI workloads. Oversee data ingestion, integration, and transformation processes across structured and unstructured sources. Partner with DevOps and Cloud teams to ensure data platforms meet enterprise performance, security, and compliance standards. Define best practices for metadata management, data lineage, and data quality frameworks. 2. Data Transformation & Analytics Enablement Lead the development of robust data models, pipelines, and transformations using modern tools (e.g., Spark, dbt, Kafka, Databricks, Synapse, Snowflake, etc.). Collaborate with BI and analytics teams to ensure data is clean, contextual, and analytics-ready. Enable business units to self-serve and innovate through governed data products and APIs. 3. AI Use Case Discovery & Delivery Partner with business stakeholders to identify and evaluate high-impact AI/ML use cases. Provide technical leadership in designing AI solutions — from proof of concept to production deployment. Collaborate with Data Scientists and MLOps engineers to build scalable AI and machine learning pipelines. Promote responsible AI practices ensuring transparency, fairness, and explainability in all AI initiatives. 4. AI Governance & Strategy Define and implement frameworks for AI governance, including ethical AI guidelines, model lifecycle management, and compliance. Establish policies for model versioning, monitoring, and risk assessment. Act as a thought leader on AI maturity and innovation across the organization. 5. Cross-Functional Leadership & Inspiration Inspire and mentor cross-functional teams — including engineers, analysts, and product owners — toward data-driven and AI-powered ways of working. Facilitate knowledge sharing and promote a culture of technical excellence and curiosity. Communicate complex technical concepts to non-technical stakeholders effectively. Required Qualifications Bachelor’s or Master’s degree in Computer Science, Data Engineering, AI, or a related field. 10+ years of experience in data architecture, data engineering, or AI/ML solution design. Proven experience with cloud data platforms (Azure, AWS, or GCP) and modern data stack tools. Strong knowledge of AI/ML frameworks (TensorFlow, PyTorch, Azure ML, SageMaker, etc.). Experience with governance frameworks, data privacy, and MLOps. Excellent communication and stakeholder management skills. Demonstrated ability to lead and inspire technical teams. Preferred Qualifications Experience in AI / GenAI usecase delivery , model interpretability, and regulatory compliance. Prior experience leading enterprise data modernization or AI transformation programs. Certifications in cloud data architecture or AI (e.g., Azure Data Engineer/Architect, AWS Certified Machine Learning). Why Join Us? Be part of a purpose-driven organization that’s shaping the future of mobility. Work on cutting-edge technologies and global projects. Thrive in a collaborative, diverse, and inclusive environment. Access world-class infrastructure and learning opportunities. Equal Opportunity Statement: At MBRDI, we are committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of gender, background, or ability. Mercedes-Benz Research and Development India Private Limited", "summaryDescription" : "T6_Chief Data and AI Architect at MBRDI. Skills: Data Architecture, AI, ML, Data Engineering. Design scalable data architectures. Oversee data ingestion", "createdAt" : "2026-06-14T08:27:53.793", "lastUpdated" : "2026-06-15T10:23:16.352", "ingestTimestamp" : "2026-06-14T08:27:53.793", "mongoId" : "69ce5e3b9bc74574cb677aec", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data modeling", "Data ingestion", "Data integration", "Metadata management", "Data lineage", "Data quality", "Model lifecycle management", "Model versioning", "Model monitoring", "Risk assessment", "Data Architecture", "AI", "ML", "Data Engineering", "Solution design", "Stakeholder management", "Team leadership", "Thought leadership", "Knowledge sharing", "Technical excellence", "Data lakehouse", "Streaming data", "Unstructured data", "Structured data", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Cloud data stacks", "ML frameworks", "BI platforms", "Statistical methods", "Responsible AI", "Ethical AI", "Model interpretability", "GenAI", "Azure Data Engineer", "Azure Architect", "AWS Certified Machine Learning", "Dbt Cloud", "Fivetran", "Airflow" ], "skillCount" : 41, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Executive", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "69ce5e3b9bc74574cb6779c1", "title" : "Senior Manager - Performance Controlling and Portfolio Risk Management", "company" : "Mercedes-Benz Leasing (Thailand) Co.", "industry" : "Banking", "salary" : { "min" : 2000000.0, "max" : 3500000.0, "currency" : "THB", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Financial Services in Bangkok, Thailand, adjusted for Senior Manager level and company size." }, "location" : "Thailand-Bangkok-Bangkok", "locations" : [ "Thailand-Bangkok-Bangkok", "11, South Sathon Road, 21st Floor, Yannawa, Sathon" ], "certifications" : [ "CFA" ], "timestamp" : "2026-06-15T21:23:47.896", "fingerprint" : "0898b308cfe63468b99427ec5fe92eabba303b918b94fa05d1aba6230150ebcc", "source" : "taleo", "language" : "en", "applyUrl" : "https://daimler.taleo.net/careersection/ex/jobdetail.ftl?job=890433", "externalId" : "890433", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangkok", "country" : "Thailand", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "13.7524938,100.4935089" } ], "locationText" : "Bangkok, Thailand", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceLevel" : "Manager", "technicalSkills" : "Python, BI", "professionalSkills" : [ "Financial Controlling", "Portfolio Analysis", "FP&A", "Business Intelligence", "Data analysis", "Project management", "Leadership" ], "hardSkillsList" : [ "Data interpretation", "Accounting", "Credit risk", "Residual value risk", "IFRS9 provisioning", "Loss calibration", "Pricing" ], "softSkillsList" : [ "Leadership", "Analytical", "Interpersonal skills" ], "hardSkills" : [ { "name" : "Data interpretation", "level" : "intermediate" }, { "name" : "Accounting", "level" : "intermediate" }, { "name" : "Credit risk", "level" : "intermediate" }, { "name" : "Residual value risk", "level" : "intermediate" }, { "name" : "IFRS9 provisioning", "level" : "intermediate" }, { "name" : "Loss calibration", "level" : "intermediate" }, { "name" : "Pricing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Analytical" }, { "name" : "Interpersonal skills" } ], "majorSkills" : "Performance Controlling, Portfolio Risk Management, Financial Planning, Forecasting", "majorSkillsList" : [ "Performance Controlling", "Portfolio Risk Management", "Financial Planning", "Forecasting" ], "coreResponsibilities" : "Manage preparation of controlling reports, Analyze monthly data, Advise senior management, Provide commentary on developments, Review operating expenses, Analyze project budgets, Communicate deviations, Steer company profitability, Support pricing committee, Maintain base interest rate, Coordinate with treasury departments, Coordinate with ALM departments, Perform expenditure controlling, Perform project controlling, Assist in steering financial targets, Calculate business cases, Review local guidelines, Update Portfolio Analysis Policy, Update Provisioning guidelines, Update Pricing guidelines, Manage planning process, Manage forecasting process, Propose planning assumptions, Discuss planning assumptions, Simulate planning scenarios, Consolidate planning information, Review monthly forecasts, Summarize departmental forecasts, Manage risk management reports, Analyze portfolio reports, Interpret portfolio reports, Communicate HQ reports, Support HQ understanding, Conduct portfolio meetings, Conduct quarterly risk calls, Prepare management recommendations, Steer business enhancements, Manage credit risk provisioning, Manage residual value risk provisioning, Manage IFRS9 provisioning, Manage corporate provisioning, Manage RV risk impairment, Support credit underwriting policies, Provide analytical results, Support loss data preparation, Accompany loss calibration, Monitor collection activities, Monitor remarketing activities, Provide pricing information, Provide pricing recommendations, Ensure cost parameters are updated, Follow governance process, Support Sales Controlling, Support Pricing Committee presentation, Support decision recommendation, Co-ordinate with HQ, Communicate with HQ, Provide support in HQ initiatives, Provide support in market initiatives, Lead BI strategy, Implement BI strategy, Govern BI strategy, Implement new methods, Implement new tools, Automate processes, Gain insights through PowerBI, Gain insights through Python, Gain insights through generative AI, Support departmental efficiencies, Develop PowerBI implementations, Develop Python implementations, Identify process efficiencies, Develop process efficiencies, Reduce time required, Reduce resources required, Lead employees, Motivate employees, Develop employees, Set target agreements, Conduct performance evaluations, Ensure internal communication, Provide task qualification, Instruct employees on compliance, Control implementation of regulations, Ensure team compliance", "teamCollaboration" : "Local and RO treasury departments; HQ based ALM departments; Sales department; HQ colleagues; Local management team; CRM; Sales Controlling; HQ stakeholders", "projectManagementSkills" : [ "Business cases", "Budget tracking" ], "domainKnowledge" : "Portfolio Risk Management; Financial Controlling; Performance Controlling; Credit Risk; Residual Value Risk; IFRS9 provisioning; ALM; Market Risk; BI Strategy; Generative AI", "domainList" : [ "portfolio-risk-management", "financial-controlling", "performance-controlling", "credit-risk", "residual-value-risk", "ifrs9-provisioning", "alm", "market-risk", "bi-strategy", "generative-ai" ], "domainSpecificKnowledge" : [ "Portfolio Risk Management", "Financial Controlling", "Performance Controlling", "Credit Risk", "Residual Value Risk", "IFRS9 provisioning", "ALM", "Market Risk", "BI Strategy", "Generative AI" ], "toolProficiency" : [ "MS Excel", "MS Power BI", "MS PowerPoint", "IBM Cognos TM1", "PowerBI", "Python" ], "communicationSkills" : "Verbal commentary; Written commentary", "problemSolvingSkills" : "Data analysis; Trend analysis", "qualificationsBasic" : "10 years + experience in FP&A, 10 years + experience in Financial Controlling, 10 years + experience in Portfolio Analysis, Leadership experience, Project Management experience, Cross-cultural experience, Financial services industry experience, Leasing industry experience, Banking industry experience, English language skills", "qualificationsPreferred" : "Automotive industry experience", "remoteFriendly" : false, "rawDescription" : "Key Responsibilities: Financial Controlling and Steering: Manage the efficient preparation and submission of all periodic controlling reports and data submissions, within the required deadlines, at the required quality (such as the month end controlling file and ourBI dataset, etc.). Analyze monthly data to identify any abnormalities, trends or developments on the business performance and proactively advise senior management and other departments of any required action. Provide accurate verbal and written commentary on monthly developments to keep management informed of business results.. Review and analyze the company’s operating expenses and project budgets and communicate deviations to operative departments. Steer the profitability of the company, by supporting the monthly pricing committee meeting and maintaining the base interest rate for various products in conjunction with the sales department. Co-ordinate with local and RO treasury departments and HQ based ALM departments on funding and market risk management topics. Perform the companies operating expenditure and project controlling, assist in steering the company towards its overall financial targets and calculate business cases on ad hoc projects. Review and update local guidelines such as Portfolio Analysis Policy, Provisioning and Pricing guidelines when appropriate. Financial Planning & Forecasting & BI/AI Strategy: Manage the efficient preparation and submission of the bi-annual planning and monthly forecasting process within required deadlines, at the required quality. Propose and discuss planning assumptions with the management team, simulate different planning scenarios, ensure all inputs and outputs are aligned with each other and consolidate all information into a most-likely planning scenario. Review and amend where appropriate, the monthly forecasts, by working closely with department heads in forecasting their department’s expectations and summarizing these inputs into one interlinked most-likely scenario. Portfolio Risk Management : Manage the efficient preparation of all periodic portfolio and risk management reports within a timely manner, at the required quality. Analyze, interpret and communicate all HQ reports to the local management team, and support the HQ colleagues to have good understanding of the local market portfolio risk. Conduct regular portfolio management meetings with local management team and quarterly risk calls with the HQ colleagues. Prepare recommendations for management, based on portfolio trend analysis, and steer business enhancements in the credit underwriting and sales processes. Manage the credit risk and residual value risk loss provisioning in line with MBFS policy requirements, including IFRS9 provisioning, corporate specific provisioning, and RV risk impairment testing. Credit Risk Support: Support the CRM in developing and improving local credit underwriting policies by providing analytical results of portfolio performance. Support the preparation of all necessary historical net credit loss data and accompany the annual loss calibration exercise required for the local RoRAC pricing tool in conjunction with HQ. Monitor collection and remarketing activities in provisioning and write-off forecasting. P ricing Committee / Sales & Marketing Support: Provide qualitative and quantitative information and recommendations in the decision making process of launching, halting or discontinuing new and existing products and campaigns. Ensure that cost parameters in pricing tool are up to date and follow the governance process. Support Sales Controlling in Pricing Committee presentation and decision recommendation process. HQ Stakeholder Collaboration and Communication : Continuous co-ordination and proactive communication with HQ in regular reporting and related requests. Co-operate and provide support in HQ/market initiatives, projects and activities. BI / Data Strategy: Take the lead of overall BI strategy, implementation & governance as aligned with global BI steering. Continuously implement new methods & tools within F&C and company framework, including but not limited to automation / insights through PowerBI, Python, generative AI and other state of the art solutions. Support other departments to implement efficiencies by developing & facilitating PowerBI, Python implementations. Identify and develop efficiencies in routine processes to reduce the time and resources required for the activities. Personnel Management : Lead, motivate and develop allocated employees by target agreements and performance evaluations on the basis of the mission statement. Ensure a target-oriented (FC-) internal communication. Provide task related qualification regarding the requirements of Compliance for the employees. Inform about and instruct allocated employees on the appropriate compliance regulations. Control proper implementation of Finance and Controlling regulations. Ensure compliance of Finance & Controlling team with all applying group and local rules and regulations (safety and economic regulations, working hours regulation, policies) as well as defined processes (according to effective regulations/documents). Education: Degree with major in Business Administration (Finance), Risk Management, Economics, Statistics, Management Information Systems, Business Intelligence related fields Experience : Experience in previous finance roles with track record of process improvements. This extends to quantitative-driven roles that require structure and meticulous organization. Work experience: 10 years + experience in FP&A, Financial Controlling or Portfolio Analysis, or related. Leadership Experience: Be able to lead, motivate and manage a specialist team. Project Management experience: Ability to independently lead, manage and track projects; take full ownership of business cases, including budget tracking. Cross-cultural experience: Ability to work effectively with expatriate CFO and diverse HQ colleagues. Industry experience: Financial services, leasing or banking industry experience, automotive is an advantage. Certifications: if possible, CFA Training: advanced MS Excel, MS Power Point and MS PowerBI; basic knowledge of Python and other modern BI tools Specific Know-how: Technical skills: Strong data analysis and interpretation skills, basic understanding of accounting. Professional & Interpersonal skills: Strong analytical and leadership skills; self-starter, comfortable to interact will all levels of the company hierarchy; good communication and interpersonal skills. Process knowledge: thorough understanding of Financial Accounting & FP&A & BI PC skills: Advanced skills in MS Excel, MS PowerBI and MS PowerPoint, IBM Cognos TM1 advanced knowledge Language skills: English Mercedes-Benz Leasing (Thailand) Co., Ltd.", "summaryDescription" : "Senior Manager - Performance Controlling and Portfolio Risk Management at Mercedes-Benz Leasing (Thailand) Co.. Skills: Performance Controlling, Portfolio Risk Management, Financial Planning, Forecasting. Manage preparation of controlling reports. Analyze monthly data", "createdAt" : "2026-06-14T20:41:39.990", "lastUpdated" : "2026-06-15T21:23:47.896", "ingestTimestamp" : "2026-06-14T20:41:39.990", "mongoId" : "69ce5e3b9bc74574cb6779c1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data interpretation", "Accounting", "Credit risk", "Residual value risk", "IFRS9 provisioning", "Loss calibration", "Pricing", "Leadership", "Analytical", "Interpersonal skills", "Performance Controlling", "Portfolio Risk Management", "Financial Planning", "Forecasting", "Financial Controlling", "Portfolio Analysis", "FP&A", "Business Intelligence", "Data analysis", "Project management", "Business cases", "Budget tracking", "Credit Risk", "Residual Value Risk", "ALM", "Market Risk", "BI Strategy", "Generative AI", "CFA", "MS Excel", "MS Power BI", "MS PowerPoint", "IBM Cognos TM1", "PowerBI", "Python" ], "skillCount" : 35, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2b1ef474d8ee00a07780cf", "title" : "Specialist, Training and Performance", "company" : "Board of Pensions", "salary" : { "min" : 72500.0, "max" : 98500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Specialist, Training and Performance in Philadelphia, United States, adjusted for the insurance industry and company size." }, "location" : "Philadelphia, PA", "locations" : [ "Philadelphia, PA", "United States of America" ], "timestamp" : "2026-06-14T18:58:30.044", "fingerprint" : "f28a46b530a4a53aac06de713025089cd992a54cee5cfb8e7e95859590a2426d", "source" : "workday", "language" : "en", "applyUrl" : "https://pensions.wd501.myworkdayjobs.com/BOP/job/Philadelphia-PA/Specialist--Training-and-Performance_JR100049", "externalId" : "JR100049", "locationPoint" : "35.67952,-84.40381", "structuredLocations" : [ { "city" : "Philadelphia", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "39.9527237,-75.1635262" } ], "locationText" : "Philadelphia, Pennsylvania, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Performance coaching", "Service excellence", "Subject matter expert", "Peer leadership", "Process improvement" ], "hardSkillsList" : [ "Training content development", "E-learning course development", "Call observation", "Casework analysis" ], "softSkillsList" : [ "Presentation skills", "Interpersonal communication skills" ], "hardSkills" : [ { "name" : "Training content development", "level" : "intermediate" }, { "name" : "E-learning course development", "level" : "intermediate" }, { "name" : "Call observation", "level" : "intermediate" }, { "name" : "Casework analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Presentation skills" }, { "name" : "Interpersonal communication skills" } ], "majorSkills" : "Training design, Performance coaching, Content development", "majorSkillsList" : [ "Training design", "Performance coaching", "Content development" ], "coreResponsibilities" : "Develop training content, Execute training content, Act as performance coach, Support role specific training, Support technical training, Identify training needs, Execute training needs, Identify coaching needs, Equip employees with knowledge, Equip employees with skills, Administer Benefits Plan, Communicate Benefits Plan, Promote Benefits Plan, Resolve service-related issues, Serve as subject matter expert, Ensure materials are current, Ensure materials are accurate, Perform live observation, Perform coaching of calls, Perform coaching of case work, Handle calls on 800-PRESPLAN, Facilitate one-on-one training, Facilitate small group training, Facilitate large group training, Facilitate one-on-one coaching, Facilitate small group coaching, Facilitate large group coaching, Develop individual performance training plans, Execute individual performance training plans, Maintain individual performance training plans, Design training content, Maintain library of e-learning courses, Maintain library of live learning content, Educate on Benefits Plan, Educate on administrative procedures, Educate on soft skills, Support scheduling of training, Support tracking of training, Support reporting of training, Support scheduling of coaching, Support tracking of coaching, Support reporting of coaching, Drive culture of continuous process improvement", "teamCollaboration" : "Training and Performance team; Quality Assurance team; Continuous Improvement team; People manager", "domainKnowledge" : "Benefits Plan administration", "domainList" : [ "benefits-plan-administration" ], "domainSpecificKnowledge" : [ "Benefits Plan administration" ], "toolProficiency" : [ "Microsoft Office", "Word", "PowerPoint", "Excel", "Outlook", "Salesforce Service Cloud" ], "communicationSkills" : "Verbal communication; Written communication; Presentation skills", "continuousLearning" : "Seminars; Industry literature; Formal training and development", "specialRequirements" : "Work on-site Tuesday through Thursday", "qualificationsBasic" : "3 or more years of experience in training and education, Proficient use of e-learning authoring platform, Proficient use of learning management systems, Proficient use of basic graphic design tools, Exceptional proficiency with Microsoft Office applications, Ability to work on-site", "qualificationsPreferred" : "Bachelor's degree in training or education related fields, Familiarity with benefits plans and administration, Familiarity with customer care technologies, Salesforce Service Cloud familiarity", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**The role:** The Specialist is responsible for developing and executing training content for their assigned team; acting as the performance coach for assigned team members; and supporting role specific and technical training for Plan Operations department to ensure service excellence for members and employers. **What you will do:** * Collaborates with the Training and Performance team, Quality Assurance team, Continuous Improvement team, and the people manager of the assigned team to identify and execute training and coaching needs. * Ensures operations and service center employees are equipped with the knowledge and skills to successfully administer, communicate, promote, and resolve service-related issues of the Benefits Plan. * Serves as subject matter expert on assigned team related knowledge content and procedures and collaborate with Lead (Knowledge & Content) to ensure all materials are current and accurate. * Performs live observation and coaching of calls and case work, casework from assigned team queues, and handles calls on 800-PRESPLAN. * Provides effective peer leadership by facilitating one-on-one, small group, and on occasion, large group training and coaching opportunities, primarily for the assigned team function. * Develops, executes, and maintains individual performance training plans for each member of assigned team. * Serves as the primary training content designer, developing and maintaining a library of e-learning courses and live learning content to sustainably educate on the Benefits Plan, administrative procedures, soft skills for service excellence, and other service-related items as they pertain to the assigned team function. * Supports the scheduling, tracking, and reporting of training and coaching activities. * Drives a culture of continuous process improvement into service delivery at all levels. **What you need to succeed:** * Bachelor's degree, preferably in training or education related fields. * 3 or more years of experience in the field of training and education, with proficient use of e-learning authoring platform, learning management systems, and basic graphic design tools. * Exceptional proficiency with Microsoft Office applications, including Word, PowerPoint, Excel, and Outlook. * Familiarity with benefits plans and administration, preferred. * Exceptional track record in developing and delivering effective training, learning strategies, and initiatives. * High-energy, results-oriented self-starter with exceptional verbal, written, presentation, and interpersonal communication skills with experience delivering effective presentations, based on a clear understanding of the characteristics and needs of the audience. * Familiarity with customer care technologies, especially Salesforce Service Cloud. * The ability, interest, and desire to stay current via seminars, industry literature, and formal training and development. * Ability to work on-site at our 2000 Market Street, Philadelphia office Tuesday through Thursday of each week. **We offer a generous benefits package for eligible employees.** * Medical, dental, and vision coverage. * Defined benefit pension plan. * 403(b)(9) retirement savings plan. * Generous paid time off, including sick time, holidays, and 22 days of personal leave. * Tuition assistance. * Employee Assistance Plan and other health and well-being resources. * Employer-paid death benefits with opportunities to purchase additional coverage. * Employer-paid Short-Term and Long-Term disability coverage. * Access to the Board’s education and grant assistance programs. * Discount programs on entertainment, travel, and more. * Satisfaction gained from working for a service-oriented employer. * Volunteer and other service opportunities in the community at large. **Our recruiting process is simple.** If you’re interested in a role at the Board of Pensions, apply online at pensions.org. If your skills match an open position, one of our recruiters will set up a phone or Microsoft Teams interview to discuss your interests, background, and skills. They’ll also answer any questions you might have. If you are selected to continue with the recruitment process, you will meet the hiring manager and other relevant team members. To protect the health of our staff, we encourage everyone to receive FDA-approved vaccinations that may reduce the spread of certain infectious diseases, such as the flu and COVID-19. **We are an Equal Opportunity Employer.** The Board of Pensions of the Presbyterian Church (U.S.A.) is proud to be an equal opportunity employer We value diversity, equity, and inclusion and do not discriminate based on race; color; sex; national origin; age; pregnancy, childbirth, or a related medical condition; military/veteran status; marital/domestic partner status; physical or mental disability; medical condition; religion or religious affiliation, except where determined to be a bona fide occupational qualification; sexual orientation; gender; gender identity or expression; genetic information; ancestry; or any other category protected by applicable federal, state, or local law.", "summaryDescription" : "Specialist, Training and Performance at Board of Pensions. Skills: Training design, Performance coaching, Content development. Develop training content. Execute training content", "postedDate" : "2026-06-11T07:07:00.771", "createdAt" : "2026-06-12T07:07:00.676", "lastUpdated" : "2026-06-14T18:58:30.044", "ingestTimestamp" : "2026-06-12T07:07:00.676", "mongoId" : "6a2b1ef474d8ee00a07780cf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://pensions.wd501.myworkdayjobs.com/BOP/job/Philadelphia-PA/Specialist--Training-and-Performance_JR100049", "salaryAnnualMin" : 72500, "salaryAnnualMax" : 98500, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Training content development", "E-learning course development", "Call observation", "Casework analysis", "Presentation skills", "Interpersonal communication skills", "Training design", "Performance coaching", "Content development", "Service excellence", "Subject matter expert", "Peer leadership", "Process improvement", "Benefits Plan administration", "Microsoft Office", "Word", "PowerPoint", "Excel", "Outlook", "Salesforce Service Cloud" ], "skillCount" : 20, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true } ], "status" : 200, "message" : "gather and analyze data from call logs customer feedback and agent performance jobs", "metadata" : { "title" : "gather and analyze data from call logs customer feedback and agent performance" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 65862, "totalPages" : 1318, "hasNext" : true, "hasPrevious" : false } }

Remote Gather And Analyze Data From Call Logs Customer Feedback And Agent Performance Jobs

Top Skills

Call Center Agent

Call Center Agent

Call Center Agent

Call Center Agent

Financial Performance and Analysis

SVP Practice and Performance Delivery

Head of Division, Governance Indicators and Performance

Head of Division, Governance Indicators and Performance

Data and AI Consultant

CRM and Data Manager

Senior Data and Analytics Engineer

Customer Service Agent

Customer Service Agent

Customer Service Agent

Customer Service Agent

Manager, International Data and Strategy

Performance Measurement and Evaluation Intern

Staff -Power and Performance Validation Engineer

Director, Data and AI Engineering

Customer Service Agent

Customer Service Agent

Customer Service Agent

Customer Service Agent

Customer Service Agent

Data Engineer, Customer Experience and Business Trends, Customer Experience and Business Trends

Director, Data and AI Engineering

Customer Service Agent

Call Center Agent

Director, Planning and Performance, Global Partner Organization

Call Center Agent - Bilingual

Data and Analytics Architect

Director, Data Management and Systems

Call Center Agent

Customer Experience Agent

Senior Data and Platform Engineer

Customer Support Agent

Customer Service Agent

Customer Success Agent

Utility Data and Modeling Analyst

Data Science Manager, Customer Experience and Business Trends

Voice and Chat Customer Support

Call Centre Agent

Call Centre Agent

Customer Service Agent

Customer Service Return Agent

Administrative and Customer Support Specialist

Business Analyst, Data Masking and Compliance

T6_Chief Data and AI Architect

Senior Manager - Performance Controlling and Portfolio Risk Management

Specialist, Training and Performance

Related Searches

All Gather And Analyze Data From Call Logs Customer Feedback And Agent Performance Jobs by City

More Remote Jobs

Common Questions