{ "count" : 141150, "data" : [ { "id" : "6a307ebbf292fd229c051fab", "title" : "Lead, Incidents & Escalations, User Operations", "company" : "OpenAI", "industry" : "User Operations", "salary" : { "min" : 234000.0, "max" : 315000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "timestamp" : "2026-06-16T14:32:14.127", "fingerprint" : "99856696b5845bcab1c80262b0d5d1649aafe9a6e0a8307ff86095e046f73d56", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/OpenAI/b0729478-f363-498e-a088-b659c40d4580/application", "externalId" : "b0729478-f363-498e-a088-b659c40d4580", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "ABOUT THE TEAM OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. ABOUT THE ROLE We are looking for a hands-on lead to build and run OpenAI's Incidents & Escalations function within User Operations. This is a player-coach role with a meaningful hands-on operating component. You will set the operating model and also step into active incidents and urgent escalations when needed, coordinating with on-call teams, driving clear ownership, supporting communications, and ensuring issues move through resolution and post-incident closure. During active incidents, you will coordinate with the relevant on-call teams and cross-functional responders across Engineering, Infrastructure, Support Delivery, Product, and Go-To-Market. You will help keep teams aligned, maintain timelines, clarify ownership, escalate when needed, and ensure internal, executive, customer-facing, and external communications are accurate and timely, including status page updates when required. For escalations, you will build and run the processes for tracking, triaging, mitigating, and resolving critical customer and user issues. After incidents and escalations, you will own the follow-through: retrospectives, root cause identification, action item tracking, trend analysis, and process improvements that reduce repeat issues over time. You will also help define the long-term operating model for incidents and escalations across Support Delivery, Engineering, Infrastructure, and other cross-functional partners. This role is ideal for someone who can operate calmly under pressure, bring structure to ambiguity, communicate clearly across technical and non-technical audiences, and improve the system while overseeing day to day operations. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. IN THIS ROLE, YOU WILL - Participate in an on-call rotation and serve as the active incident lead during live incidents and urgent escalations. - Own alert intake and triage process across support, safety, customer, and service-impacting issues. - Assess severity, determine scope and impact, and initiate the appropriate response path. - Page and coordinate Engineering, Infrastructure, Support Delivery, Product, Legal, Policy, Go-To-Market, and other teams as needed. - Lead incident response calls, manage timelines, clarify roles, and keep responders focused and unblocked. - Set internal guidelines for incident communications to all users, including enterprise customers, and own internal updates, executive briefings, customer-facing updates, and external status page updates where required. - Maintain situational awareness across all customer-facing incidents and parallel workstreams, ensuring the response remains coordinated and customer impact is understood. - Create and operate the process for monitoring, processing, mitigating, and resolving critical escalations, including formal closure and handoff. - Identify root causes behind incidents and escalations, lead retrospectives, and coordinate corrective action with accountable teams. - Track corrective actions to closure and ensure follow-through is focused on the best possible customer outcome. - Identify recurring operational issues, escalation patterns, and product or process gaps. - Partner with Engineering, Infrastructure, Product and Support leaders to stay ahead of customer-facing incidents, reduce repeat issues, and improve readiness. - Improve incident response processes, severity frameworks, playbooks, tooling, reporting, and automation. - Build a durable operating model for incidents and escalations as OpenAI scales globally. YOU MIGHT THRIVE IN THIS ROLE IF YOU - Have 10+ years of experience in incident management, technical support, escalation management, SRE, technical program management, or production operations. - Have 5+ years of hands-on experience working in production, on-call, or high-urgency operational environments. - Have 5+ years of leadership experience, ideally in a Support, Engineering, or similar environment. - Are comfortable acting as Incident Commander, owning coordination, decision-making, communication, and accountability during live incidents. - Have direct experience with customer-impacting incidents, executive escalations, safety-sensitive escalations, or high-severity technical issues. - Can communicate clearly under pressure with engineers, support teams, executives, customer-facing teams, and external stakeholders. - Have hands-on experience with incident communications, including internal updates, executive briefings, customer updates, and status pages. - Are experienced with incident management, paging, and alerting tools such as incident.io http://incident.io, PagerDuty, Datadog, Jira, Salesforce, Zendesk, or similar systems. - Understand monitoring and observability well enough to reason about alerts, system health, customer impact, and incident scope. - Can lead post-incident retrospectives that produce clear root causes, corrective actions, and durable improvements. - Drive action items to closure and hold teams accountable without creating unnecessary process drag. - Are highly organized, calm, and structured in ambiguous or high-pressure situations. - Can balance hands-on incident execution with longer-term systems building. - Are excited to use AI and automation to improve triage, routing, summarization, reporting, knowledge management, and incident follow-through. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.", "summaryDescription" : "Lead, Incidents & Escalations, User Operations at OpenAI", "createdAt" : "2026-06-16T01:59:53.113", "lastUpdated" : "2026-06-16T14:32:14.127", "ingestTimestamp" : "2026-06-16T01:59:53.113", "mongoId" : "6a307ebbf292fd229c051fab", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 234000, "salaryAnnualMax" : 315000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3085e0f292fd229c07c507", "title" : "Lead, Incidents & Escalations, User Operations", "company" : "OpenAI", "industry" : "User Operations", "salary" : { "min" : 234000.0, "max" : 315000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "timestamp" : "2026-06-16T12:24:17.694", "fingerprint" : "4d410f347e0ada0af9167df1d611839916b669ebeed5e382975c076330af35cc", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/openai/b0729478-f363-498e-a088-b659c40d4580/application", "externalId" : "b0729478-f363-498e-a088-b659c40d4580", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "ABOUT THE TEAM OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. ABOUT THE ROLE We are looking for a hands-on lead to build and run OpenAI's Incidents & Escalations function within User Operations. This is a player-coach role with a meaningful hands-on operating component. You will set the operating model and also step into active incidents and urgent escalations when needed, coordinating with on-call teams, driving clear ownership, supporting communications, and ensuring issues move through resolution and post-incident closure. During active incidents, you will coordinate with the relevant on-call teams and cross-functional responders across Engineering, Infrastructure, Support Delivery, Product, and Go-To-Market. You will help keep teams aligned, maintain timelines, clarify ownership, escalate when needed, and ensure internal, executive, customer-facing, and external communications are accurate and timely, including status page updates when required. For escalations, you will build and run the processes for tracking, triaging, mitigating, and resolving critical customer and user issues. After incidents and escalations, you will own the follow-through: retrospectives, root cause identification, action item tracking, trend analysis, and process improvements that reduce repeat issues over time. You will also help define the long-term operating model for incidents and escalations across Support Delivery, Engineering, Infrastructure, and other cross-functional partners. This role is ideal for someone who can operate calmly under pressure, bring structure to ambiguity, communicate clearly across technical and non-technical audiences, and improve the system while overseeing day to day operations. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. IN THIS ROLE, YOU WILL - Participate in an on-call rotation and serve as the active incident lead during live incidents and urgent escalations. - Own alert intake and triage process across support, safety, customer, and service-impacting issues. - Assess severity, determine scope and impact, and initiate the appropriate response path. - Page and coordinate Engineering, Infrastructure, Support Delivery, Product, Legal, Policy, Go-To-Market, and other teams as needed. - Lead incident response calls, manage timelines, clarify roles, and keep responders focused and unblocked. - Set internal guidelines for incident communications to all users, including enterprise customers, and own internal updates, executive briefings, customer-facing updates, and external status page updates where required. - Maintain situational awareness across all customer-facing incidents and parallel workstreams, ensuring the response remains coordinated and customer impact is understood. - Create and operate the process for monitoring, processing, mitigating, and resolving critical escalations, including formal closure and handoff. - Identify root causes behind incidents and escalations, lead retrospectives, and coordinate corrective action with accountable teams. - Track corrective actions to closure and ensure follow-through is focused on the best possible customer outcome. - Identify recurring operational issues, escalation patterns, and product or process gaps. - Partner with Engineering, Infrastructure, Product and Support leaders to stay ahead of customer-facing incidents, reduce repeat issues, and improve readiness. - Improve incident response processes, severity frameworks, playbooks, tooling, reporting, and automation. - Build a durable operating model for incidents and escalations as OpenAI scales globally. YOU MIGHT THRIVE IN THIS ROLE IF YOU - Have 10+ years of experience in incident management, technical support, escalation management, SRE, technical program management, or production operations. - Have 5+ years of hands-on experience working in production, on-call, or high-urgency operational environments. - Have 5+ years of leadership experience, ideally in a Support, Engineering, or similar environment. - Are comfortable acting as Incident Commander, owning coordination, decision-making, communication, and accountability during live incidents. - Have direct experience with customer-impacting incidents, executive escalations, safety-sensitive escalations, or high-severity technical issues. - Can communicate clearly under pressure with engineers, support teams, executives, customer-facing teams, and external stakeholders. - Have hands-on experience with incident communications, including internal updates, executive briefings, customer updates, and status pages. - Are experienced with incident management, paging, and alerting tools such as incident.io http://incident.io, PagerDuty, Datadog, Jira, Salesforce, Zendesk, or similar systems. - Understand monitoring and observability well enough to reason about alerts, system health, customer impact, and incident scope. - Can lead post-incident retrospectives that produce clear root causes, corrective actions, and durable improvements. - Drive action items to closure and hold teams accountable without creating unnecessary process drag. - Are highly organized, calm, and structured in ambiguous or high-pressure situations. - Can balance hands-on incident execution with longer-term systems building. - Are excited to use AI and automation to improve triage, routing, summarization, reporting, knowledge management, and incident follow-through. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.", "summaryDescription" : "Lead, Incidents & Escalations, User Operations at OpenAI", "createdAt" : "2026-06-16T01:59:36.155", "lastUpdated" : "2026-06-16T12:24:17.694", "ingestTimestamp" : "2026-06-16T01:59:36.155", "mongoId" : "6a3085e0f292fd229c07c507", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 234000, "salaryAnnualMax" : 315000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a191e7758b93c861e39f7a8", "title" : "ITSM / Major Incident & Operations Specialist", "company" : "Mercedes-Benz Research & Development India", "industry" : "Technology", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for ITSM/Major Incident & Operations Specialist in Bangalore, India, adjusted for Seniority and the Technology industry." }, "location" : "India-Karnataka-Bangalore", "locations" : [ "India-Karnataka-Bangalore", "Brigade Tech Gardens, Katha No. 119, Kundalahalli Village, K.R. Puram Hobli, Ward No. 85, Bangalore" ], "timestamp" : "2026-06-15T09:12:43.103", "fingerprint" : "813d7e4f9e5c181e3c080e9d53747be22d5851ea8e929a36d0b86e170141f84c", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-daimler.taleo.net/careersection/ex/jobdetail.ftl?job=890156", "externalId" : "890156", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangalore", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bangalore, Karnataka, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 6, "experienceMaxYears" : 9, "experienceLevel" : "Mid", "technicalSkills" : "ITSM, IT Operations, ITIL, Middleware", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Service performance reporting", "Enterprise observability", "Incident categorization", "Incident prioritization", "Problem management", "Change management", "Risk assessment", "Impact analysis" ], "hardSkillsList" : [ "Major incident management", "Root cause analysis", "Service performance KPIs", "Trend analysis", "Release management", "Change governance" ], "softSkillsList" : [ "Stakeholder management", "Composed under pressure", "Effective under pressure" ], "hardSkills" : [ { "name" : "Major incident management", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Service performance KPIs", "level" : "intermediate" }, { "name" : "Trend analysis", "level" : "intermediate" }, { "name" : "Release management", "level" : "intermediate" }, { "name" : "Change governance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Stakeholder management" }, { "name" : "Composed under pressure" }, { "name" : "Effective under pressure" } ], "majorSkills" : "Major Incident Management, IT Service Operations, ITSM Governance", "majorSkillsList" : [ "Major Incident Management", "IT Service Operations", "ITSM Governance" ], "coreResponsibilities" : "Participate in on-call rotations, Validate major incident triggers, Classify major incident triggers, Lead major incident bridge calls, Provide communication to stakeholders, Coordinate cross-functional teams, Drive incident resolution, Publish Root Cause Analysis, Capture lessons learned, Lead daily operational coordination, Maintain incident categorization standards, Enforce incident prioritization standards, Ensure ticket quality, Ensure ticket accuracy, Ensure ticket consistency, Coordinate structured support engagement, Facilitate operational review meetings, Facilitate service performance meetings, Publish user communications, Govern middleware operational activities, Govern middleware changes, Coordinate training schedules, Track service performance KPIs, Monitor service performance KPIs, Perform trend analysis, Prepare ITSM performance reports, Publish ITSM performance reports, Ensure ITSM governance adherence, Ensure operational compliance, Manage change lifecycle, Ensure change quality, Govern patching activities, Govern security updates, Govern production change activities, Support risk assessment, Support impact analysis", "teamCollaboration" : "Cross-functional teams; Cross-region coordination", "projectManagementSkills" : [ "Change management" ], "domainKnowledge" : "ITIL processes; Service lifecycle management; Enterprise-scale IT; Middleware operations", "domainList" : [ "itil-processes", "service-lifecycle-management", "enterprise-scale-it", "middleware-operations" ], "domainSpecificKnowledge" : [ "ITIL processes", "Service lifecycle management", "Enterprise-scale IT", "Middleware operations" ], "toolProficiency" : [ "Monitoring tools", "Observability tools" ], "communicationSkills" : "Stakeholder communication; Incident communication; Service updates communication", "documentationSkills" : "Documentation capabilities; Reporting capabilities; Root Cause Analysis documentation", "problemSolvingSkills" : "Problem management; Trend analysis; Risk assessment; Impact analysis", "specialRequirements" : "On-call rotations, 24/7 enterprise operations support, 24/7 IT operations support", "outcomesObjectives" : "SLA compliance; P1 reduction; Resolution times reduction", "qualificationsBasic" : "6 to 9 years ITSM experience, 6 to 9 years IT Operations experience, ITIL processes knowledge, Service lifecycle management knowledge, Enterprise-scale IT environments experience", "qualificationsPreferred" : "Enterprise monitoring tools experience, Observability tools experience", "remoteFriendly" : false, "rawDescription" : "Job Title ITSM –Major Incident & Operations Specialist Location Bengaluru, India Mercedes-Benz Research & Development India (MBRDI) About Mercedes -Benz Research & Development India (MBRDI) Mercedes-Benz Research & Development India (MBRDI) is the largest research and development center of Mercedes -Benz Group AG outside Germany. We work at the forefront of digital innovation, enterprise IT, connected platforms, and next -generation mobility solutions, enabling stable and secure IT operations across global Mercedes -Benz businesses. Role Objective The ITSM / Major Incident & Operations Specialist plays a critical role in ensuring stable, resilient, and compliant IT service operations. The role leads major incident management, operational coordination, governance activities, and service performance reporting, while supporting enterprise observability and 24/7 IT operations. Key Responsibilities Major Incident Management (MIM) • Participate in on-call rotationssupporting 24/7 enterprise operations • Validate and classify major incident triggersin line with ITIL guidelines • Lead and operate major incident bridge calls during high-impact incidents • Provide timely, clear, and structured communication to stakeholders and leadership • Coordinate cross -functional teams to drive incident resolution • Publish Root Cause Analysis (RCA) and capture lessons learned IT Service Operations & Coordination • Lead daily operational coordination across IT service, infrastructure, and application teams • Maintain and enforce incident categorization and prioritization standards • Ensure quality, accuracy, and consistency of incident, problem, and change tickets • Coordinate structured support engagement across L1 / L2 / L3 teams • Facilitate operational review and service performance meetings • Publish user communicationsrelated to incidents, outages, and service updates • Govern middleware-related operational activities and changes • Coordinate training schedulesfor internal IT environments and operational teams Governance, Compliance & KPI Reporting • Track and monitor service performance KPIs(SLA compliance, P1 reduction, resolution times) • Perform trend analysisto support proactive problem management • Prepare and publish monthly and periodic ITSM performance reports • Ensure adherence to ITSM governance frameworks and operational compliance requirements Release & Change Governance • Manage end-to-end lifecycle of Standard, Normal, and Emergency changes • Ensure change quality through defined governance and control frameworks • Govern patching, security updates, and production change activities • Support risk assessment and impact analysis for enterprise changes Required Skills & Experience Professional Experience • 6 to 9 yearsof hands-on experience in ITSM and IT Operations • Strong practical knowledge of ITIL processesand service lifecycle management • Experience working in enterprise-scale IT environments Technical & Functional Skills • Hands-on experience with enterprise monitoring and observability tools • Proven ability to manage major incidents, escalations, and business -critical outages • Strong analytical, documentation, and reporting capabilities Behavioral & Communication Skills • Excellent communication and stakeholder management skills • Ability to remain composed and effective under pressure in high-impact situations • Strong collaboration skills for cross -team and cross -region coordination • Willingness to support 24/7 operational models Diversity & Inclusion Mercedes-Benz Research & Development India is committed to building an inclusive and diverse workplace. We welcome applications from all qualified candidates and provide equal opportunities regardless of gender, age, disability, ethnicity, or b Job Title ITSM –Major Incident & Operations Specialist Location Bengaluru, India Mercedes-Benz Research & Development India (MBRDI) About Mercedes -Benz Research & Development India (MBRDI) Mercedes-Benz Research & Development India (MBRDI) is the largest research and development center of Mercedes -Benz Group AG outside Germany. We work at the forefront of digital innovation, enterprise IT, connected platforms, and next -generation mobility solutions, enabling stable and secure IT operations across global Mercedes -Benz businesses. Role Objective The ITSM / Major Incident & Operations Specialist plays a critical role in ensuring stable, resilient, and compliant IT service operations. The role leads major incident management, operational coordination, governance activities, and service performance reporting, while supporting enterprise observability and 24/7 IT operations. Key Responsibilities Major Incident Management (MIM) • Participate in on-call rotationssupporting 24/7 enterprise operations • Validate and classify major incident triggersin line with ITIL guidelines • Lead and operate major incident bridge calls during high-impact incidents • Provide timely, clear, and structured communication to stakeholders and leadership • Coordinate cross -functional teams to drive incident resolution • Publish Root Cause Analysis (RCA) and capture lessons learned IT Service Operations & Coordination • Lead daily operational coordination across IT service, infrastructure, and application teams • Maintain and enforce incident categorization and prioritization standards • Ensure quality, accuracy, and consistency of incident, problem, and change tickets • Coordinate structured support engagement across L1 / L2 / L3 teams • Facilitate operational review and service performance meetings • Publish user communicationsrelated to incidents, outages, and service updates • Govern middleware-related operational activities and changes • Coordinate training schedulesfor internal IT environments and operational teams Governance, Compliance & KPI Reporting • Track and monitor service performance KPIs(SLA compliance, P1 reduction, resolution times) • Perform trend analysisto support proactive problem management • Prepare and publish monthly and periodic ITSM performance reports • Ensure adherence to ITSM governance frameworks and operational compliance requirements Release & Change Governance • Manage end-to-end lifecycle of Standard, Normal, and Emergency changes • Ensure change quality through defined governance and control frameworks • Govern patching, security updates, and production change activities • Support risk assessment and impact analysis for enterprise changes Required Skills & Experience Professional Experience • 6 to 9 yearsof hands-on experience in ITSM and IT Operations • Strong practical knowledge of ITIL processesand service lifecycle management • Experience working in enterprise-scale IT environments Technical & Functional Skills • Hands-on experience with enterprise monitoring and observability tools • Proven ability to manage major incidents, escalations, and business -critical outages • Strong analytical, documentation, and reporting capabilities Behavioral & Communication Skills • Excellent communication and stakeholder management skills • Ability to remain composed and effective under pressure in high-impact situations • Strong collaboration skills for cross -team and cross -region coordination • Willingness to support 24/7 operational models Diversity & Inclusion Mercedes-Benz Research & Development India is committed to building an inclusive and diverse workplace. We welcome applications from all qualified candidates and provide equal opportunities regardless of gender, age, disability, ethnicity or background. Mercedes-Benz Research and Development India Private Limited", "summaryDescription" : "ITSM / Major Incident & Operations Specialist at Mercedes-Benz Research & Development India. Skills: Major Incident Management, IT Service Operations, ITSM Governance. Participate in on-call rotations. 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Puram Hobli, Ward No. 85, Bangalore" ], "certifications" : [ "ITIL v3/v4 Foundation", "ITIL Managing Professional", "ITIL Intermediate (Operational Support & Analysis)", "SIAM Foundation", "SIAM Professional", "ISO/IEC 20000", "IT governance frameworks" ], "timestamp" : "2026-06-15T21:15:31.770", "fingerprint" : "f132727d6c8d45b859a45b835eeafd3197eda7d9cc8fc6bc23e946404e78e82c", "source" : "taleo", "language" : "en", "applyUrl" : "https://daimler.taleo.net/careersection/ex/jobdetail.ftl?job=882033", "externalId" : "882033", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangalore", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bangalore, Karnataka, India", "minimumEducation" : "Bachelor's", "experienceMinYears" : 7, "experienceMaxYears" : 12, "experienceLevel" : "Senior", "technicalSkills" : "ITSM tools", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Major Incident Management", "IT Service Management", "IT Operations", "Incident management", "Problem management", "Change management", "Service Level management", "Configuration management", "Process performance reporting", "KPI review", "SLA review", "Root Cause Analysis", "Post Incident Review" ], "hardSkills" : [ { "name" : "Major Incident Management", "level" : "intermediate" }, { "name" : "IT Service Management", "level" : "intermediate" }, { "name" : "IT Operations", "level" : "intermediate" }, { "name" : "Incident management", "level" : "intermediate" }, { "name" : "Problem management", "level" : "intermediate" }, { "name" : "Change management", "level" : "intermediate" }, { "name" : "Service Level management", "level" : "intermediate" }, { "name" : "Configuration management", "level" : "intermediate" }, { "name" : "Process performance reporting", "level" : "intermediate" }, { "name" : "KPI review", "level" : "intermediate" }, { "name" : "SLA review", "level" : "intermediate" }, { "name" : "Root Cause Analysis", "level" : "intermediate" }, { "name" : "Post Incident Review", "level" : "intermediate" } ], "majorSkills" : "Major Incident Management, IT Service Management, Process Improvement", "majorSkillsList" : [ "Major Incident Management", "IT Service Management", "Process Improvement" ], "coreResponsibilities" : "Manage Major Incidents (P1/P2) from detection through resolution, Manage service restoration, Coordinate across internal teams, Coordinate across multiple vendors, Coordinate across external service providers, Assess business impact, Classify incidents correctly, Provide clear communications to business stakeholders, Provide timely communications to business stakeholders, Provide consistent communications to business stakeholders, Provide clear communications to IT leadership, Provide timely communications to IT leadership, Provide consistent communications to IT leadership, Provide clear communications to executive management, Provide timely communications to executive management, Provide consistent communications to executive management, Lead Post Incident Reviews (PIRs), Facilitate Post Incident Reviews (PIRs), Lead Root Cause Analysis (RCA), Facilitate Root Cause Analysis (RCA), Review periodic metrics, Take action to enforce process and standards, Ensure continued process maturity, Produce Process Performance Reports, Extend support for Process audits, Extend support for Process assessments, Monitor effectiveness of ITSM tool, Ensure ITSM tool alignment to process execution, Collaborate with Problem teams, Collaborate with Change teams, Collaborate with Service Level teams, Collaborate with Service Operations teams, Reduce business impact, Conduct workshops to identify process deficiencies, Conduct workshops to assess process deficiencies, Conduct workshops to address process deficiencies, Ensure common understanding of process intention, Ensure common understanding of process operation, Ensure organization understands process guidelines, Ensure individual associates understand process guidelines, Ensure organization follows process guidelines, Ensure individual associates follow process guidelines", "teamCollaboration" : "Cross-functional technical teams; Internal teams; Multiple vendors; External service providers; Problem teams; Change teams; Service Level teams; Service Operations teams", "domainKnowledge" : "ITIL principles; SIAM principles; IT Service Management; ISO/IEC 20000; IT governance frameworks", "domainList" : [ "itil-principles", "siam-principles", "it-service-management", "iso-iec-20000", "it-governance-frameworks" ], "domainSpecificKnowledge" : [ "ITIL principles", "SIAM principles", "IT Service Management", "ISO/IEC 20000", "IT governance frameworks" ], "toolProficiency" : [ "ServiceNow", "BMC Remedy" ], "communicationSkills" : "Stakeholder communication; Executive communication; Business communication", "documentationSkills" : "Process performance reports", "problemSolvingSkills" : "Root Cause Analysis; Incident classification", "outcomesObjectives" : "Rapid service restoration; Continued process maturity; Reduce business impact", "qualificationsBasic" : "Bachelor’s degree in Information Technology, Computer Science, Engineering, or related discipline, ITIL v3/v4 Foundation certification, 4–6 years in Major Incident Management, IT Service Management, or IT Operations roles, Proven experience managing P1/P2 incidents in a complex, multi-vendor or SIAM-based environment, Hands-on experience leading incident bridges, Hands-on experience coordinating cross-functional technical teams, Hands-on experience driving rapid service restoration, Demonstrated ability to communicate effectively with business stakeholders, senior leadership, and executive management during high-impact incidents, Experience leading Post Incident Reviews (PIRs), Experience facilitating Root Cause Analysis (RCA) sessions, Understanding of ITIL processes, Experience preparing process performance reports, Experience reviewing KPIs/SLAs, Experience driving continual service improvement initiatives, Exposure to audit, compliance, and governance requirements within IT Service Management, Hands-on experience with ITSM tools", "qualificationsPreferred" : "Master's degree (MBA/MS in IT, Systems, or Operations Management), ITIL Managing Professional or Intermediate (Operational Support & Analysis) certification, SIAM Foundation/Professional certification, Additional certifications in IT Service Management, ISO/IEC 20000, or IT governance frameworks, Experience working in global delivery models, Experience working in cross-cultural environments", "remoteFriendly" : false, "rawDescription" : "MAJOR INCIDENT MANAGER Position Overview: As a member of Mercedes Benz SIAM team (Service Integration and Management), the SIAM Major Incident Manager (MIM) is responsible for the end-to-end management of Major Incidents across a multi-supplier IT ecosystem. The role ensures rapid service restoration, effective coordination across service providers, clear stakeholder communication, and continuous improvement of the Major Incident Management process in line with ITIL/SIAM principles. Responsibilities: Own and manage Major Incidents (P1/P2) from detection through resolution and service restoration. Act as the single point of coordination across internal teams, multiple vendors, and external service providers. Quickly assess business impact and classify incidents correctly.Provide clear, timely, and consistent communications to business stakeholders, IT leadership, and executive management. Lead or facilitate Post Incident Reviews (PIRs) / Root Cause Analysis (RCA). Responsible for reviewing periodic metrics and take action where necessary to enforce process and standards to ensure continued process maturity. Produce the Process Performance Reports and extending the Support for Process audits and assessments. Monitor the effectiveness of the IT Service Management tool and ensure it is aligned to the process execution.Collaborate with Problem, Change, Service Level, and Service Operations teams to reduce business impact. Conducts workshops as required to identify, assess and address process deficiencies, ensure common understanding of process intention and operation, and ensure organization and individual associates understand and follow process guidelines. Education: Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline. Master’s degree (MBA/MS in IT, Systems, or Operations Management) is an added advantage. ITIL v3/v4 Foundation certification (mandatory); ITIL Managing Professional or Intermediate (Operational Support & Analysis) preferred. SIAM Foundation/Professional certification is desirable. Additional certifications in IT Service Management, ISO/IEC 20000, or IT governance frameworks are a plus. Experience: 7–12 years of overall IT experience, with at least 4–6 years in Major Incident Management, IT Service Management, or IT Operations roles. Proven experience managing P1/P2 (critical) incidents in a complex, multi-vendor or SIAM-based environment. Strong hands-on experience in leading incident bridges, coordinating cross-functional technical teams, and driving rapid service restoration. Demonstrated ability to communicate effectively with business stakeholders, senior leadership, and executive management during high-impact incidents. Experience leading Post Incident Reviews (PIRs) and facilitating Root Cause Analysis (RCA) sessions. Strong understanding of ITIL processes, including Incident, Problem, Change, Service Level, and Configuration Management. Experience in preparing process performance reports, reviewing KPIs/SLAs, and driving continual service improvement initiatives. Exposure to audit, compliance, and governance requirements within IT Service Management. Hands-on experience with ITSM tools such as ServiceNow, BMC Remedy, or similar platforms. Experience working in global delivery models and cross-cultural environments is preferred. Mercedes-Benz Research and Development India Private Limited", "summaryDescription" : "Service Integration & Management - Major Incident Manager. Skills: Major Incident Management, IT Service Management, Process Improvement. Manage Major Incidents (P1/P2) from detection through resolution. Manage service restoration", "createdAt" : "2026-06-14T20:46:11.907", "lastUpdated" : "2026-06-15T21:15:31.770", "ingestTimestamp" : "2026-06-14T20:46:11.907", "mongoId" : "69ce5e3b9bc74574cb677a0e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Major Incident Management", "IT Service Management", "IT Operations", "Incident management", "Problem management", "Change management", "Service Level management", "Configuration management", "Process performance reporting", "KPI review", "SLA review", "Root Cause Analysis", "Post Incident Review", "Process Improvement", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "ITIL principles", "SIAM principles", "ISO/IEC 20000", "IT governance frameworks", "ITIL v3/v4 Foundation", "ITIL Managing Professional", "ITIL Intermediate (Operational Support & Analysis)", "SIAM Foundation", "SIAM Professional", "ServiceNow", "BMC Remedy" ], "skillCount" : 32, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308fe5f292fd229c0ae0a8", "title" : "Operational and Technical Accounting Team Member", "company" : "Intersect", "industry" : "Corporate Finance", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Operational and Technical Accounting Team Member in the US Energy industry, adjusted for remote work and company size." }, "location" : "United States", "locations" : [ "United States", "Canada" ], "certifications" : [ "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA" ], "timestamp" : "2026-06-16T15:01:30.609", "fingerprint" : "a897989765cd06184b39c15f0c4850ba083d6ed3d3b4709a9c087516289ce859", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/intersect/3ae4385c-b1ff-487d-9261-0a35186180ba/apply", "externalId" : "3ae4385c-b1ff-487d-9261-0a35186180ba", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "domainKnowledge" : "Financial instruments; Regulatory frameworks; Risk methodologies; Quantitative skills", "domainList" : [ "financial-instruments", "regulatory-frameworks", "risk-methodologies", "quantitative-skills" ], "domainSpecificKnowledge" : [ "Financial instruments", "Regulatory frameworks", "Risk methodologies", "Quantitative skills" ], "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description We’re a team of friends bound together by a mission to preserve our planet for future generations through innovative energy solutions and modern infrastructure. Intersect develops, constructs, and operates the most ambitious power and data center infrastructure in the country by co-locating industrial demand with dedicated gas and renewable power generation. Intersect was acquired by Google in March 2026 and operates as an independent subsidiary. We are developing and constructing multiple gigawatts of energy and data center projects in the U.S., enabling more data center and generation capacity to come online faster. We’re on an aggressive growth trajectory and looking for people hungry to tackle the largest energy challenges on the planet. Location & Team Gatherings Intersect has been a fully flexible workplace since its founding in 2016. We’ve been very intentional about the way we do things. We are not work-from-home, hybrid, or in-office - we are any and all of those options! Deepening social connections and offering shared experiences is a cornerstone of the way we work. We connect as a team at our Team Week experiences four times a year and at our recently established Hub locations - SF Bay Area, NYC Metro Area, NY; Denver, CO; Austin, TX; Calgary, AB; and Toronto, ON. We are currently looking for candidates located within 60 miles of any of the listed hubs to foster more in-person connections while maintaining our flexible remote culture. ## Additional Information Equity: Beyond your salary, you’ll receive an Equity Grant, giving you a meaningful stake in our parent company. Health & wellness: 100% premium coverage for you and your dependents on medical, dental, and vision Time to recharge: Unlimited PTO, plus two company-wide breaks (Fourth of July & end of year) Family support: Up to 12 weeks of fully paid parental leave, plus 6 additional weeks for birth parents; access to family planning and family care support through Carrot and Maven Mental health: Free access to Spring Health, including 5 free therapy and psychiatry sessions, plus a Headspace account for mindfulness and meditation through our physical health vendor, Wellhub+ Perks & extras: $150 monthly food stipend, $150 monthly reimbursement for cell phone and internet, pet insurance allowance, full home office setup, free access to UrbanSitter with $625 in quarterly company-paid credits, ActiveHero, and One Medical Intersect maintains a work environment free from discrimination, one where all employees are treated with dignity and respect. All employees share in the responsibility for fulfilling Intersect's commitment to equal employment opportunity. Intersect does not discriminate against any employee or applicant on the basis of age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by and consistent with applicable local laws, regulations and ordinances. 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We provide thought leadership for complex issues through independent analysis, and we deliver practical, useful solutions. ANSER values collaboration, integrity, and initiative and we are client focused in all that we do. Because we were established for the purpose of public service and not for profit, we measure our success in the impact of our service. Position Overview: ANSER is seeking an Emerging and Disruptive Technology Analyst. In this role you will analyze and assess future technology and its military application(s) by foreign states and non-states. Day to Day Responsibilities: Produce assessments projecting the discovery, development, and deployment of advanced technologies and the potential impact to Defense Critical Infrastructure and U. S. nuclear weapons worldwide. Produce intelligence supporting the production of the National Security Threat Capabilities Assessment, and threat assessments / global baseline assessments for the Defense Critical Infrastructure Program (DCIP). Produce assessments on insights driven by trends, futures and understanding of networks (cyber) and supply chains (material) and their incorporation in multi-domain activities targeted by the Defense Intelligence Agency (DIA). Produce intelligence supporting the production of collection emphasis message and intelligence collection requirements, as well as supporting technical collection operations. Required Qualifications: Current TS/SCI with ability to pass a polygraph. Bachelor's degree. Minimum 3 years of progressive experience conducting analysis. Preferred Qualifications: Experience producing assessments on insights driven by trends, futures and understanding of networks (cyber) and supply chains (material) and their incorporation in multi-domain activities. Experience producing intelligence supporting the production of collection emphasis message and intelligence collection requirements, as well as supporting technical collection operations. In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with ANSER, please call 703-416-2000 or e-mail Recruiting@anser.org ANSER is proud to be an Equal Opportunity Employer. We seek individuals from a broad variety of backgrounds with varying levels of experience who have a desire to do meaningful work. We recruit, employ, train, compensate, and promote regardless of race, color, gender, religion, national origin, ancestry, disability, age, veteran status, sexual orientation, or any other characteristic protected by law.", "summaryDescription" : "Emerging and Disruptive Technology Analyst at Analytic Services Inc. Skills: Data science, Data engineering, Machine learning, Business intelligence. 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We work cross-functionally with truly awesome Team Members to deliver on our mission: “To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.” Breeze is hiring- join us! Breeze Airways is the newest, nicest, fastest growing airline with maintenance bases in Windsor Locks, CT (BDL), Charleston, SC (CHS), New Orleans, LA (MSY), Norfolk, VA (ORF), Provo, UT (PVU), Tampa, FL(TPA), Providence, RI (PVD), Orlando, FL (MCO), Fort Myers, FL (RSW), Raleigh-Durham, NC (RDU), and Fort Lauderdale, FL (FLL)! Breeze is looking for great and experienced talent. Your entry pay will be based on your experience and our established criteria. Year Hourly Pay 1 $30.50 2 $31.00 3 $31.50 4 $34.50 5 $36.00 6 $37.00 *$2.00 shift differential added when working from 9:00PM - 7:30AM The Aircraft Maintenance Technician (AMT) is responsible for performing maintenance, preventative maintenance, and alterations of Breeze aircraft, including troubleshooting, performing run-up and taxi procedures, and signing mechanical flight releases. The Aircraft Maintenance Technician reports to a Line Maintenance Supervisor and carries out instructions as assigned in accordance with FAA regulations and Breeze policy and procedures. As certified AMTs, you have an important role to ensure the safety of our fellow Breeze Team members and Guests as well as the airworthiness of our fleet. Here’s what you’ll do Perform all assigned maintenance duties in accordance with the Breeze General Maintenance Manual (GMM) Responsible and accountable for all work performed Complete all appropriate Breeze forms on all work assigned and performed Properly handle all parts, units, assemblies, and aircraft while in the repair process Ensure that all documentation is kept current as to open discrepancies and completed corrective actions Complete all associated and required documentation for all maintenance work performed or inspections conducted accurately and correctly Submit personal OJT Task Cards on time and accurately Maintain the work area in a safe, clean, and operative condition and ensure all tools are accounted for at completion of all assigned tasks Properly care for and use tooling and equipment used for aircraft maintenance Notify the Maintenance Supervisor and all other appropriate Team Members of any condition that would compromise the airworthiness of Breeze aircraft Maintain a valid Airframe & Powerplant (A&P) Certificate, or Repairman Certificate, and keep the certificate available for inspection by the FAA, NTSB, or Breeze Supervisor/Manager Perform other duties and tasks as assigned by Maintenance Leadership, MOC, and/or DOM Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity and Excellence Here’s what you need to be successful Minimum Qualifications Must hold a current, valid FAA Airframe and Powerplant License (A&P) with no history of infractions and recent experience on commercial aircraft types Ability to read and interpret aircraft maintenance manuals and specifications Must have a valid driver’s license Must be at least 18 years of age High school diploma or equivalent educational achievement Must have a valid passport with no travel restrictions Must have authorization to work in the US as defined by the Immigration Reform Act of 1986 Must have the ability to travel unrestricted to and from the United States Must be flexible and willing to work all shifts to support a 24/7 operation. Must be willing to travel 20% of the time Must be willing to work with other departments within the company as needed Must pass a DOT pre-employment drug test Must pass a TSA required fingerprint-based criminal history records check and a Breeze background check Must be able to obtain and maintain a SIDA badge in accordance with TSA requirements Preferred Qualifications Understanding and working knowledge of FAA regulations including FAR part 121 operations Experience maintaining Embraer E-Jet and/or Airbus A220 family aircraft Familiar with an airline Maintenance Information System (MIS) such as TRAX Degree in Aerospace, Aviation Maintenance or Business Degree preferred Skills/Talents Skills in Microsoft Office Suite (Word, Excel, Outlook) Must be fluent in English Exemplifies Breeze’s safety culture, values, and mission Excellent oral and written communication skills Excellent problem-solving skills Ability to work with individuals and teams at all levels in the organization Perks of the Job Health, Vision and Dental Health Savings Account with Breeze Employee Match 401K with Breeze Employee Match PTO Travel on Breeze and other Airlines too! Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Breeze Airways will never request your Social Security Number, Driver’s License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at www.flybreeze.com then click “Careers” at the bottom of the page.", "summaryDescription" : "Aircraft Maintenance Technician at Breeze Airways", "postedDate" : "2026-06-15T23:28:13.023", "createdAt" : "2026-06-15T23:28:13.023", "lastUpdated" : "2026-06-16T09:01:01.005", "ingestTimestamp" : "2026-06-15T23:28:13.023", "mongoId" : "6a30606ff292fd229cf8d4e3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 62400, "salaryAnnualMax" : 76960, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Aviation", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305088f292fd229cef1942", "title" : "Operational Support Associate", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry level Operational Support Associate in Dallas, United States, adjusted for the automotive industry and company size." }, "location" : "Dallas, TX, United States", "locations" : [ "Dallas", "TX", "United States" ], "timestamp" : "2026-06-16T07:24:23.081", "fingerprint" : "1f53c02ec4c54671287956ee428b30521a82ebbd7df69104f26c4a5f86cfc1cb", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132250789-operational-support-associate", "externalId" : "744000132250789", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dallas", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7762719,-96.7968559" } ], "locationText" : "Dallas, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Logistics management", "Scheduling", "Documentation" ], "hardSkillsList" : [ "Basic computer proficiency" ], "hardSkills" : [ { "name" : "Basic computer proficiency", "level" : "intermediate" } ], "majorSkills" : "Customer service, Sales, Fleet operations", "majorSkillsList" : [ "Customer service", "Sales", "Fleet operations" ], "coreResponsibilities" : "Guide customers through vehicle options, Maximize sales opportunities, Support customers throughout rental journey, Collect customer feedback, Maintain high service standards, Oversee fleet operations, Ensure vehicle readiness, Manage inventory, Coordinate with service partners, Prepare vehicles for rental, Prepare vehicles for disposal, Ensure vehicle cleanliness, Perform routine vehicle checks, Assist with driving vehicles, Assist with staging vehicles, Maintain accurate inventory records, Maintain service updates records, Maintain customer interaction records, Collaborate across teams, Support daily operations, Support planning", "teamCollaboration" : "Collaborating across teams", "domainKnowledge" : "Rental operations", "domainList" : [ "rental-operations" ], "domainSpecificKnowledge" : [ "Rental operations" ], "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Available for shifts, Available evenings, Available weekends, Available holidays", "qualificationsBasic" : "At least 18 years old, Authorized to work in the U.S, Valid driver's license, Clean driving record", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you a people-first problem solver who thrives in a fast-paced environment? As an Operational Support Associate at SIXT, you’ll be at the center of our rental operations, providing exceptional customer service, supporting fleet logistics, and driving sales performance. You’ll interact with customers face-to-face, manage vehicle readiness and movement, and ensure each rental experience is smooth, efficient, and memorable. With flexible hours, exciting bonus opportunities, room for career growth, and a rate of $20.25 per hour. YOUR ROLE AT SIXT * You deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities * You support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards * You oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal * You ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation * You maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning YOUR SKILLS MATTER * Sales & Communication Skills You are persuasive, confident, and driven by performance-based incentives * Customer Service Focus You bring a strong background in customer service and are passionate about delivering exceptional experiences * Organizational & Technical Skills You manage logistics, scheduling, and documentation with ease, and quickly adapt to internal systems with basic computer proficiency * Team Collaboration You thrive in a team-oriented environment and adjust smoothly to changing business needs * Flexibility You’re available to work a variety of shifts, including evenings, weekends, and holidays * Licensing & Eligibility You are at least 18 years old, authorized to work in the U.S., and hold a valid driver’s license with a clean record WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Operational Support Associate at SIXT. Skills: Customer service, Sales, Fleet operations. Guide customers through vehicle options. Maximize sales opportunities", "postedDate" : "2026-06-15T17:11:26.000", "createdAt" : "2026-06-15T21:52:52.645", "lastUpdated" : "2026-06-16T07:24:23.081", "ingestTimestamp" : "2026-06-15T21:52:52.645", "mongoId" : "6a305088f292fd229cef1942", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Basic computer proficiency", "Customer service", "Sales", "Fleet operations", "Logistics management", "Scheduling", "Documentation", "Rental operations" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305001f292fd229ceeba3f", "title" : "Operational Support Associate", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry level Operational Support Associate in Dallas, United States, adjusted for industry and company size." }, "location" : "Dallas, TX, United States", "locations" : [ "Dallas", "TX", "United States" ], "timestamp" : "2026-06-16T06:42:34.614", "fingerprint" : "96400727804f254a1bea9a06d2a34af53ccfa50655383585bc391928ba9defa6", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132250789-operational-support-associate", "externalId" : "744000132250789", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dallas", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7762719,-96.7968559" } ], "locationText" : "Dallas, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Logistics management", "Scheduling", "Documentation" ], "hardSkillsList" : [ "Basic computer proficiency" ], "hardSkills" : [ { "name" : "Basic computer proficiency", "level" : "intermediate" } ], "majorSkills" : "Customer service, Sales, Fleet operations", "majorSkillsList" : [ "Customer service", "Sales", "Fleet operations" ], "coreResponsibilities" : "Guide customers through vehicle options, Maximize sales opportunities, Support customers throughout rental journey, Collect customer feedback, Maintain high service standards, Oversee fleet operations, Ensure vehicle readiness, Manage inventory, Coordinate with service partners, Prepare vehicles for rental, Prepare vehicles for disposal, Ensure vehicle cleanliness, Perform routine vehicle checks, Assist with driving vehicles, Assist with staging vehicles, Maintain accurate inventory records, Maintain service updates records, Maintain customer interaction records, Collaborate across teams, Support daily operations, Support planning", "teamCollaboration" : "Collaborating across teams", "domainKnowledge" : "Rental operations", "domainList" : [ "rental-operations" ], "domainSpecificKnowledge" : [ "Rental operations" ], "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Available for shifts, Available evenings, Available weekends, Available holidays", "qualificationsBasic" : "At least 18 years old, Authorized to work in the U.S, Valid driver's license, Clean driving record", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you a people-first problem solver who thrives in a fast-paced environment? As an Operational Support Associate at SIXT, you’ll be at the center of our rental operations, providing exceptional customer service, supporting fleet logistics, and driving sales performance. You’ll interact with customers face-to-face, manage vehicle readiness and movement, and ensure each rental experience is smooth, efficient, and memorable. With flexible hours, exciting bonus opportunities, room for career growth, and a rate of $20.25 per hour. YOUR ROLE AT SIXT * You deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities * You support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards * You oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal * You ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation * You maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning YOUR SKILLS MATTER * Sales & Communication Skills You are persuasive, confident, and driven by performance-based incentives * Customer Service Focus You bring a strong background in customer service and are passionate about delivering exceptional experiences * Organizational & Technical Skills You manage logistics, scheduling, and documentation with ease, and quickly adapt to internal systems with basic computer proficiency * Team Collaboration You thrive in a team-oriented environment and adjust smoothly to changing business needs * Flexibility You’re available to work a variety of shifts, including evenings, weekends, and holidays * Licensing & Eligibility You are at least 18 years old, authorized to work in the U.S., and hold a valid driver’s license with a clean record WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Operational Support Associate at SIXT. Skills: Customer service, Sales, Fleet operations. Guide customers through vehicle options. Maximize sales opportunities", "postedDate" : "2026-06-15T17:11:26.000", "createdAt" : "2026-06-15T21:38:33.914", "lastUpdated" : "2026-06-16T06:42:34.614", "ingestTimestamp" : "2026-06-15T21:38:33.914", "mongoId" : "6a305001f292fd229ceeba3f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Basic computer proficiency", "Customer service", "Sales", "Fleet operations", "Logistics management", "Scheduling", "Documentation", "Rental operations" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307a55f292fd229c03aba6", "title" : "Manager, AV Incident Management", "company" : "May Mobility", "salary" : { "min" : 150000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Ann Arbor, Michigan, United States", "locations" : [ "Ann Arbor", "Michigan", "United States" ], "timestamp" : "2026-06-16T10:30:40.536", "fingerprint" : "3053d197eb8333d33227ff4e5ed999fd054ab117a0661ad9829b7a124b47c017", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/maymobility/jobs/8587945002", "externalId" : "8587945002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Ann Arbor", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.2813722,-83.7484616" } ], "locationText" : "Ann Arbor, Michigan, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "rawDescription" : "May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think. Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We’re building the world’s best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we’ve given more than 500,000 autonomous rides to real people around the globe. And we’re just getting started. We’re hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us. Job Summary The Manager, AV Incident Management is responsible for leading May Mobility's incident management function within the Systems Risk Management team. This role owns the end-to-end incident response process across our autonomous vehicle operations, ensuring every incident is identified, managed, and closed in a way that is accurate, timely, and defensible to regulators and partners. As May Mobility scales its fleet and expands toward continuous autonomous operations, this role provides the senior leadership and operational expertise needed to mature our incident management capability in line with that growth. This individual will develop and maintain the processes, standards, and team structures that keep our operations safe and our safety case credible. Essential Responsibilities Lead and continuously improve the incident management process across all AV operational sites, ensuring consistent, high-quality response to incidents of all severities Enable and support regulatory incident reporting, including NHTSA Standing General Order requirements and applicable state-level reporting, ensuring accurate and timely submissions Develop and maintain incident response standards, escalation frameworks, and operational protocols in alignment with May Mobility's safety case and risk management approach Design and lead a tiered incident response team structure that scales effectively with fleet growth, balancing full-time and contract resources to maintain coverage and quality Serve as the primary point of contact for regulators, first responders, and partners during significant incidents, coordinating response and communications in partnership with Legal and Safety leadership Work cross-functionally with Safety, Engineering, Legal, and Operations to ensure incidents drive systemic improvement, not just resolution Develop and lead the talent within the incident management team, building a clear career pathway and ensuring the team has the skills and capacity to meet operational demands Provide regular reporting to senior leadership on incident trends, team performance, and emerging risks Skills and Abilities Success in this role typically requires the following competencies: Deep understanding of AV operations and the regulatory environment governing autonomous vehicle deployment in the United States Proven ability to lead and make decisions under pressure, with clear judgment on escalation and regulatory reporting thresholds Strong process ownership instincts - able to design systems that work consistently across teams and time zones Effective communicator across technical, legal, and executive audiences Ability to build and develop a team from a small base, with a practical approach to scaling that stays ahead of operational demand High integrity in handling sensitive operational and safety information Qualifications and Experience Candidates most successful in this role typically hold the following qualifications or comparable knowledge or experience: Required Qualifications: 7+ years of experience in incident management, safety operations, or crisis management within an autonomous vehicle, aviation, rail, or similarly regulated industry Direct experience owning regulatory incident reporting to federal or state transportation authorities Demonstrated experience designing and implementing escalation structures and on-call coverage models for 24/7 operations Proven track record working across Safety, Engineering, Legal, and Operations functions at a senior level Experience building and leading small, high-performing teams in a fast-paced operational environment Desirable Qualifications: Experience at an AV company that has operated or launched driverless commercial service Background in first responder coordination and external communications during major incidents Familiarity with safety case frameworks and risk-based assessment methodologies Prior military experience, especially those with Special Operations or Officer Command roles, or equivalent Federal or State Government experience Physical Requirements Standard office working conditions which includes but not limited to: Prolonged sitting Prolonged standing Prolonged computer use Travel Required? 0-10% Benefits and Perks Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate. Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available. Rich retirement benefits, including an immediately vested employer safe harbor match. Generous paid parental leave as well as a phased return to work. Flexible vacation policy in addition to paid company holidays. Total Wellness Program providing numerous resources for overall wellbeing Don’t meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. At May Mobility, we’re committed to building a diverse, inclusive, and authentic workforce, so if you’re excited about this role but your previous experience doesn’t align perfectly with every qualification, we encourage you to apply anyway! You may be the perfect candidate for this or another role at May. Want to learn more about our culture & benefits? Check out our website! May Mobility is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary. Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. If you believe that you will need any type of accommodation, please let us know. Note to Recruitment Agencies: May Mobility does not accept unsolicited agency resumes. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners. Salary Range $150,000—$225,000 USD", "summaryDescription" : "Manager, AV Incident Management at May Mobility", "postedDate" : "2026-06-16T01:15:48.328", "createdAt" : "2026-06-16T01:15:48.328", "lastUpdated" : "2026-06-16T10:30:40.536", "ingestTimestamp" : "2026-06-16T01:15:48.328", "mongoId" : "6a307a55f292fd229c03aba6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 150000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "68c2e419f8b1b0376634c391", "title" : "Sr. Risk Manager, High Sev Incidents, Last Mile, High Severity Incidents", "company" : "Amazon UK Services Ltd.", "industry" : "Project/Program/Product Management--Non-Tech, Risk Family, transportation and logistics", "salary" : { "min" : 95000.0, "max" : 140000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Risk Manager in London, adjusted for the e-commerce industry and company size." }, "location" : "London, England, GBR", "locations" : [ "London, England, GBR" ], "timestamp" : "2026-06-15T00:57:39.395", "fingerprint" : "219ed764676894dd6cad1255f52b0682e4da3460487784e89c7598126d409d83", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3072193/apply", "externalId" : "34819713-a9b5-445f-9167-25e0200467bb", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Risk management", "Incident management", "Process improvement" ], "hardSkillsList" : [ "Risk mitigation", "Incident prevention", "Data analysis" ], "softSkillsList" : [ "Empathy", "Influence", "Judgment", "Maturity", "Adaptability" ], "hardSkills" : [ { "name" : "Risk mitigation", "level" : "intermediate" }, { "name" : "Incident prevention", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathy" }, { "name" : "Influence" }, { "name" : "Judgment" }, { "name" : "Maturity" }, { "name" : "Adaptability" } ], "majorSkills" : "Risk management, Incident response, Stakeholder management", "majorSkillsList" : [ "Risk management", "Incident response", "Stakeholder management" ], "coreResponsibilities" : "Support incident management, Support risk mitigation, Provide empathetic experiences, Deep dive incidents, Drive accountability across organization, Generate insights to mitigate risk, Improve safety programs, Investigate sensitive tragedies, Handle sensitive tragedies, Coordinate response process, Communicate with involved parties, Communicate with senior leaders, Be responsible for customer experience, Be responsible for community member experience, Advocate for customers, Lead with empathy, Balance speed with evidence gathering, Champion customer trust, Dive into team workflows, Create efficiencies to scale, Lead process improvements, Identify risks, Identify key contributing factors, Assess risk, Partner across organization, Drive risk mitigation strategies, Drive incident prevention solutions, Provide support in emotionally charged situations, Remain composed, Remain empathetic, Remain supportive, Embrace ambiguity, Drive clarity across teams, Build relationships, Balance time between projects, Balance time for rapid response, Participate in on-call rotation, Lead rapid response activities", "teamCollaboration" : "Cross-functional coordination; Work with diverse audiences; Drive clarity across teams", "domainKnowledge" : "Last Mile logistics", "domainList" : [ "last-mile-logistics" ], "domainSpecificKnowledge" : [ "Last Mile logistics" ], "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Root cause analysis; Analytical skills", "specialRequirements" : "Up to 15% international travel, Work flexibly across multiple time zones, On-call rotation", "qualificationsBasic" : "Knowledge of Microsoft Office products, Experience in compliance, audit or risk management, Bachelor's degree or equivalent", "qualificationsPreferred" : "Experience leveraging technology, Implementing lean principles / Six Sigma methodologies, Master's degree or equivalent, Emotional intelligence and experience supporting crisis, incident management or trauma", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As the Sr. Risk Manager for High Severity Incidents (HSI), you will support scaling our program world-wide as well as support incident management and risk mitigation. You will provide world-class empathetic experiences to support internal and external stakeholders after an incident. In this role, you will deep dive incidents, driving accountability across the organization and generating insights that will mitigate risk and improve safety programs. This is a large-scale, rapid response coordination program designed to ensure timely and thorough management of the highest severity incidents that affect any of our Last Mile drivers, customers, or community members. We investigate and handle the most sensitive of tragedies with professionalism and care, and coordinate the process of response through thoughtful communication with all involved, including the most senior leaders at Amazon. You will be responsible for the experience of our customers and community members during some of the hardest moments of their lives. The role requires a leader who is connected to the details, advocates for customers, leads with empathy, and can effectively influence senior leaders. They will possess a detailed understanding of how to balance speed with evidence gathering and be able to champion customer trust. The leader will dive into team workflows and create efficiencies to scale and lead processes improvements, as well as identify risks and key contributing factors to high severity incidents. They will assess risk and partner across the organization to drive risk mitigation strategies and incident prevention solutions. A successful candidate will possess high emotional intelligence and the capacity to provide support in emotionally charged situations. This includes the ability to remain composed, empathetic, and supportive when dealing with individuals affected by a tragic incident. The candidate should embrace ambiguity and drive clarity across teams and organizations. This role requires strong relationship building skills and sound business judgment. They will be an excellent communicator, verbally and through writing, enabling them to work successfully with diverse audiences. Balancing time between projects and rapid response is a critical component for success in the position. Maturity, high judgment, negotiation skills, ability to influence, analytic skills, and leadership are essential to success in this role. This role is required to participate in an on-call rotation to lead rapid response activities. Emotional intelligence and experience supporting crisis, incident management or trauma strongly preferred. • Role requires up to 15% international travel • Must be able to work flexibly across multiple time zones • Experience working in fast-paced, ambiguous environments • Position requires strong adaptability to changing priorities • Ability to influence without direct authority • Experience in stakeholder management at senior levels Basic Qualifications: - Knowledge of Microsoft Office products and applications at an advanced level - Experience in compliance, audit or risk management - Bachelor's degree or equivalent Preferred Qualifications: - Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent - Master's degree or equivalent Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Sr. Risk Manager, High Sev Incidents, Last Mile, High Severity Incidents at Amazon UK Services Ltd.. Skills: Risk management, Incident response, Stakeholder management. Support incident management. Support risk mitigation", "postedDate" : "2026-06-13T12:15:59.407", "createdAt" : "2026-06-13T12:15:59.407", "lastUpdated" : "2026-06-15T00:57:39.395", "ingestTimestamp" : "2026-06-13T12:15:59.407", "mongoId" : "68c2e419f8b1b0376634c391", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3072193/apply", "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Risk mitigation", "Incident prevention", "Data analysis", "Empathy", "Influence", "Judgment", "Maturity", "Adaptability", "Risk management", "Incident response", "Stakeholder management", "Incident management", "Process improvement", "Last Mile logistics", "Microsoft Office" ], "skillCount" : 15, "jobCategory" : "project-management", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a3065e2f292fd229cfac31b", "title" : "Trade Management and Support Officer", "company" : "Circle K Energy Trading SA", "industry" : "Retail", "salary" : { "min" : 1800.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Latvia", "locations" : [ "Latvia" ], "timestamp" : "2026-06-16T12:43:03.808", "fingerprint" : "92aa2a41b97c281e97e951014d4d04741538bcf7d7c0d5bba903334ea10b4996", "source" : "workday", "language" : "en", "applyUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Support-Office-Riga-BC--BU/Trade-Management-and-Support-Officer_R597584-1", "externalId" : "R597584", "industryFunction" : { }, "locationPoint" : "56.8796,24.6032", "structuredLocations" : [ { "city" : "Riga", "country" : "Latvia", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "56.9493977,24.1051846" } ], "locationText" : "Riga, Latvia", "minimumEducation" : "Master's", "technicalSkills" : "Power BI", "professionalSkills" : [ "Trade setup", "Pricing formula modelling", "Data validation", "Process improvements" ], "hardSkillsList" : [ "Excel proficiency", "System proficiency", "Data handling" ], "hardSkills" : [ { "name" : "Excel proficiency", "level" : "intermediate" }, { "name" : "System proficiency", "level" : "intermediate" }, { "name" : "Data handling", "level" : "intermediate" } ], "majorSkills" : "Trade management, ETRM system, Data accuracy", "majorSkillsList" : [ "Trade management", "ETRM system", "Data accuracy" ], "coreResponsibilities" : "Perform trade setup, Validate trade setup, Model pricing formulas, Quotations, Ensure compliance, Validate trade documentation, Validate system setups, Resolve discrepancies, Manage trade capture, Validate trade capture, Oversee process, Ensure end-to-end compliance, Contribute to process improvements, Contribute to simplification initiatives", "teamCollaboration" : "Coordinate with stakeholders; Collaborate across teams", "domainKnowledge" : "Energy market; Trading activities; Master Data; Business; Finance; Economics", "domainList" : [ "energy-market", "trading-activities", "master-data", "business", "finance", "economics" ], "domainSpecificKnowledge" : [ "Energy market", "Trading activities", "Master Data", "Business", "Finance", "Economics" ], "toolProficiency" : [ "Excel", "Power BI", "ETRM" ], "communicationSkills" : "Verbal English; Written English", "problemSolvingSkills" : "Analytical skills; Deep-dive into pricing", "qualificationsBasic" : "Master's degree, Analytical skills, Manage multiple tasks, Adapt to dynamic environment, Proficiency in Excel, Proficiency in Power BI, System skills, Handle large datasets, Interpersonal skills, Communication skills, Excellent English skills", "qualificationsPreferred" : "ETRM experience, Master Data experience, ERP experience, Accounting systems experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Job Description** **Circle K Energy Trading SA** is part of the Global Fuels organization and is responsible for fuel supply and trading activities across Europe. Our mission is to ensure efficient, compliant, and optimized trading operations in a rapidly evolving energy market. Trade Management and Support function plays an important role in ensuring data compliance and accuracy within the ETRM system, while coordinating closely with market traders, supply operations, finance, and other stakeholders to support smooth and efficient trading processes. This role is essential for maintaining operational excellence and supporting the CKETS Trading Team in Geneva from the Circle K Business Centre in Riga. **Circle K Business Centre in Riga, Latvia** is looking for: **Trade Management and Support Officer** **Type of Employment:** Permanent **Location** : Riga, Latvia **Visa requirements:** A valid work permit from the EU/EEA (relocation assistance is not provided) **Main Responsibilities:** * Perform detailed trade setup and validation within the ETRM system. Ensure accurate pricing formula modelling, fuel quotations, and alignment with commercial terms. * Ensure compliance with internal controls and requirements, validating trade documentation and system setups. * Coordinate with internal stakeholders to resolve discrepancies between commercial contracts and ETRM deal setups. * Manage and validate trade capture promptly after commercial transactions have been agreed upon. * Oversee the process through final execution, settlement, and payment, while ensuring end-to-end compliance and accuracy. * Leverage ETRM expertise and a strong understanding of trading activities. to contribute to process improvements and simplification initiatives within the function. **Main requirements:** * Degree in Master Data, Business, Finance, Economics, or a related field. * Strong analytical skills with the ability to deep-dive into pricing formulas. * Ability to manage multiple tasks, support diverse stakeholders simultaneously, and adapt effectively to a dynamic trading environment. * Proficiency in Excel and Power BI, with strong system skills and experience handling large datasets. * Strong interpersonal and communication skills, with the ability to communicate effectively and collaborate across teams. * Excellent written and verbal English skills for communication with colleagues across Europe. * Experience with ETRM, Master Data, ERP, or accounting systems is considered an advantage. **What you can expect at Circle K:** * For 6 years in a row, Circle K Business Centre has been awarded 1st place in the ‘CV-Online TOP Employer - International Business Services category.’ * Monthly salary:**starting from 1800 EUR** gross. * Covered tariff plan for your mobile phone. * Health insurance. * Employee discounts in our stores. * And more! **Interested?** We encourage you to apply by **June 30, 2026!** **We are looking forward to your application!** _**Circle K Business Centre SIA**_ _PVN Nr: LV40103511774_ _Duntes iela 6, Rīga, Latvija LV-1013_", "summaryDescription" : "Trade Management and Support Officer at Circle K Energy Trading SA. Skills: Trade management, ETRM system, Data accuracy. Perform trade setup. Validate trade setup", "postedDate" : "2026-06-16T03:48:54.991", "createdAt" : "2026-06-16T03:48:54.955", "lastUpdated" : "2026-06-16T12:43:03.808", "ingestTimestamp" : "2026-06-16T03:48:54.955", "mongoId" : "6a3065e2f292fd229cfac31b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Support-Office-Riga-BC--BU/Trade-Management-and-Support-Officer_R597584-1", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Excel proficiency", "System proficiency", "Data handling", "Trade management", "ETRM system", "Data accuracy", "Trade setup", "Pricing formula modelling", "Data validation", "Process improvements", "Energy market", "Trading activities", "Master Data", "Business", "Finance", "Economics", "Excel", "Power BI", "ETRM" ], "skillCount" : 19, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Energy", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa802", "title" : "Technical Operational Manager", "industry" : "Project Management", "salary" : { "min" : 2200000.0, "max" : 3500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Technical Operational Manager in the Technology industry in India, adjusted for seniority and manager experience." }, "location" : "India", "locations" : [ "India" ], "timestamp" : "2026-06-16T11:37:23.292", "fingerprint" : "596c97dd979a1e9b2f2f534c78e8583b4ca46dd25f2f177c28609ba21b09eaab", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/809c0213-2be0-4a5b-a5f8-690857faf943/apply", "externalId" : "809c0213-2be0-4a5b-a5f8-690857faf943", "industryFunction" : { }, "structuredLocations" : [ { "country" : "India", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "India", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceLevel" : "Manager", "technicalSkills" : "Jira Cloud, Jellyfish, AI, LLMs, Python, JavaScript", "professionalSkills" : [ "Engineering operations", "Data-driven program management", "Tooling administration", "Capital allocation", "R&D reporting", "Engineering investment visibility", "Executive-level insights", "Operational frameworks" ], "hardSkillsList" : [ "Automation systems", "Ticket hygiene", "Workflow optimization", "Operational efficiency", "Engineering metrics dashboards", "Flow metrics", "Cycle time", "Lead time", "Deployment frequency", "Data governance", "Issue taxonomy", "Workflows", "Automation rules" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Automation systems", "level" : "intermediate" }, { "name" : "Ticket hygiene", "level" : "intermediate" }, { "name" : "Workflow optimization", "level" : "intermediate" }, { "name" : "Operational efficiency", "level" : "intermediate" }, { "name" : "Engineering metrics dashboards", "level" : "intermediate" }, { "name" : "Flow metrics", "level" : "intermediate" }, { "name" : "Cycle time", "level" : "intermediate" }, { "name" : "Lead time", "level" : "intermediate" }, { "name" : "Deployment frequency", "level" : "intermediate" }, { "name" : "Data governance", "level" : "intermediate" }, { "name" : "Issue taxonomy", "level" : "intermediate" }, { "name" : "Workflows", "level" : "intermediate" }, { "name" : "Automation rules", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Engineering execution system, Insights system, Jira Cloud administration, Jellyfish analysis", "majorSkillsList" : [ "Engineering execution system", "Insights system", "Jira Cloud administration", "Jellyfish analysis" ], "coreResponsibilities" : "Design engineering execution system, Operate engineering execution system, Design insights system, Operate insights system, Ensure accurate engineering data, Ensure scalable engineering data, Ensure actionable engineering data, Configure scalable engineering workflows, Maintain scalable engineering workflows, Configure issue structures, Maintain issue structures, Configure automation rules, Maintain automation rules, Map engineering work data, Ensure accurate product allocation, Ensure accurate engineering allocation, Standardize issue taxonomy, Standardize workflows, Standardize data governance, Build automation systems, Maintain automation systems, Develop engineering metrics dashboards, Deliver engineering metrics dashboards, Partner with finance teams, Partner with leadership teams, Support capital allocation, Support R&D reporting, Support engineering investment visibility, Translate engineering datasets, Provide executive-level insights, Provide recommendations, Collaborate with stakeholders, Improve operational frameworks, Improve reporting accuracy", "teamCollaboration" : "Cross-functional stakeholders; Engineering teams; Product teams; Operations teams", "projectManagementSkills" : [ "Program management", "Agile delivery metrics", "Flow metrics" ], "domainKnowledge" : "Engineering operations; DORA metrics; Flow metrics; SDLC; Agile frameworks; Scaled Agile frameworks", "domainList" : [ "engineering-operations", "dora-metrics", "flow-metrics", "sdlc", "agile-frameworks", "scaled-agile-frameworks" ], "domainSpecificKnowledge" : [ "Engineering operations", "DORA metrics", "Flow metrics", "SDLC", "Agile frameworks", "Scaled Agile frameworks" ], "toolProficiency" : [ "Jira Cloud", "Jellyfish", "AI agents", "Rule-based systems" ], "communicationSkills" : "Executive-level insights; Narratives; Recommendations", "continuousLearning" : "Learning and development support", "problemSolvingSkills" : "Analytical thinking; Root cause analysis", "qualificationsBasic" : "5+ years Engineering Operations, 5+ years Program Management, 5+ years data-intensive engineering roles, Expert-level Jira Cloud administration, Working knowledge of Jellyfish, Deep understanding of Agile delivery metrics, Deep understanding of engineering performance indicators, Ability to design structured engineering data systems, Ability to manage structured engineering data systems, Ability to design reporting frameworks, Ability to manage reporting frameworks, Experience using AI tools, Experience using LLMs, Analytical thinking, Ability to influence cross-functional stakeholders, Familiarity with SDLC, Familiarity with Scrum, Familiarity with SAFe", "qualificationsPreferred" : "Basic scripting experience, Integration experience using Python, Integration experience using JavaScript, Scaled Agile frameworks experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities You will be responsible for designing and operating the engineering execution and insights system that powers organizational visibility, using tools such as Jira Cloud and Jellyfish to ensure accurate, scalable, and actionable engineering data across the organization. Design, configure, and maintain scalable engineering workflows, issue structures, and automation rules across large-scale Jira environments. Map engineering work data into investment and delivery insights using Jellyfish, ensuring accurate representation of product and engineering allocation. Standardize issue taxonomy, workflows, and data governance across multiple engineering squads to ensure consistent reporting and analytics. Build and maintain automation systems for ticket hygiene, workflow optimization, and operational efficiency using AI agents and rule-based systems. Develop and deliver engineering metrics dashboards focused on DORA and flow metrics such as cycle time, lead time, deployment frequency, and bottlenecks. Partner with finance and leadership teams to support capital allocation, R&D reporting, and engineering investment visibility. Translate complex engineering datasets into executive-level insights, narratives, and recommendations using AI-assisted analysis tools. Collaborate with stakeholders across engineering, product, and operations teams to continuously improve operational frameworks and reporting accuracy. Requirements This role requires strong experience in engineering operations, data-driven program management, and tooling administration, with the ability to operate at scale in complex engineering environments. You should be comfortable working deeply with engineering systems, automation, and AI-driven workflows. 5+ years of experience in Engineering Operations, Program Management, or similar data-intensive engineering roles. Expert-level proficiency in Jira Cloud administration, including workflows, permissions, and automation. Strong working knowledge of Jellyfish or similar engineering intelligence tools. Deep understanding of Agile delivery metrics and engineering performance indicators, including DORA and flow metrics. Strong ability to design and manage structured engineering data systems, taxonomies, and reporting frameworks. Experience using AI tools and LLMs to automate analysis, reporting, and operational workflows. Basic scripting or integration experience using Python or JavaScript for API-based automation is a plus. Familiarity with SDLC, Scrum, and scaled Agile frameworks such as SAFe. Strong analytical thinking, communication skills, and ability to influence cross-functional stakeholders. Benefits Competitive compensation with performance-based bonus eligibility Flexible working arrangements and remote-friendly culture Comprehensive health coverage including medical, dental, and vision insurance Paid parental leave, sabbatical opportunities, and generous time-off policies Learning and development support for continuous skill growth Access to modern engineering tooling and AI-enabled platforms Inclusive, global work environment focused on autonomy and impact. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Technical Operational Manager. Skills: Engineering execution system, Insights system, Jira Cloud administration, Jellyfish analysis. Design engineering execution system. Operate engineering execution system", "postedDate" : "2026-06-15T11:45:52.115", "createdAt" : "2026-06-15T11:45:52.115", "lastUpdated" : "2026-06-16T11:37:23.292", "ingestTimestamp" : "2026-06-16T03:22:12.604", "mongoId" : "6a30511af292fd229cefa802", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Automation systems", "Ticket hygiene", "Workflow optimization", "Operational efficiency", "Engineering metrics dashboards", "Flow metrics", "Cycle time", "Lead time", "Deployment frequency", "Data governance", "Issue taxonomy", "Workflows", "Automation rules", "Leadership", "Engineering execution system", "Insights system", "Jira Cloud administration", "Jellyfish analysis", "Engineering operations", "Data-driven program management", "Tooling administration", "Capital allocation", "R&D reporting", "Engineering investment visibility", "Executive-level insights", "Operational frameworks", "Program management", "Agile delivery metrics", "DORA metrics", "SDLC", "Agile frameworks", "Scaled Agile frameworks", "Jira Cloud", "Jellyfish", "AI agents", "Rule-based systems" ], "skillCount" : 36, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307fc9f292fd229c05e1e1", "title" : "Sr. Operational Finance Manager", "company" : "Viant Technology", "industry" : "FinTech", "salary" : { "min" : 165500.0, "max" : 234500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Sr. Operational Finance Manager in Irvine, United States, adjusted for seniority, technology industry, and company size." }, "location" : "Irvine, California, United States", "locations" : [ "Irvine", "California", "United States" ], "certifications" : [ "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA" ], "timestamp" : "2026-06-16T14:48:29.727", "fingerprint" : "6771032221055c22b803960c2dda41bb8f673ad71e0517a764ffe2d6802cbcc5", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/vianttechnology/jobs/4285684009", "externalId" : "4285684009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "domainKnowledge" : "Financial instruments; Regulatory frameworks; Risk methodologies; Quantitative skills", "domainList" : [ "financial-instruments", "regulatory-frameworks", "risk-methodologies", "quantitative-skills" ], "domainSpecificKnowledge" : [ "Financial instruments", "Regulatory frameworks", "Risk methodologies", "Quantitative skills" ], "rawDescription" : "WHAT YOU’LL DO Viant's Finance organization is seeking a Sr. Manager, Operational Finance to support financial and operational decision-making through reporting, analytics, process improvement, and business transformation initiatives. This role partners across Finance, Sales, Operations, Product, and Technology to improve business visibility, drive scalable solutions, and support company growth. The ideal candidate combines strong analytical skills, intellectual curiosity, and a proactive \"figure it out\" mindset. They are data literate and fluent in the concepts behind modern AI tools, including how to prompt effectively, evaluate outputs critically, and apply automation where it adds real leverage. They thrive in ambiguity, move with urgency, and are always looking for a smarter path to the answer. THE DAY-TO-DAY Own the operational and financial performance management reporting cadence, building and delivering accurate reporting packages that track KPIs, monitor variance to plan, and support both internal decision-making and recurring external reporting requirements for executive and investor audiences Analyze operational and financial data to identify trends, risks, and opportunities, and prepare executive-level insights for senior leadership and the finance team Partner cross-functionally with department leaders and project teams to ensure accurate financial data and identify operational enhancements that drive the execution of strategic business transformation initiatives Build ad-hoc financial analyses and models to support emerging business needs, including cloud infrastructure costs, vendor economics, and other cross-functional operational questions, and translate findings into clear, actionable insights for senior leadership Contribute to system implementations and process improvements to enhance scalability, automation, and the reporting of key business metrics Apply working knowledge of AI tools, effective prompting techniques, and modern data workflows to accelerate analysis, reduce manual effort, and continuously raise the bar on the speed and quality of financial insights GREAT TO HAVE 8+ years of progressive experience, primarily in FP CPA, MBA, and/or CMA a plus Solid understanding of accounting concepts and the interaction between an income statement, balance sheet and cash flow statement Advanced Excel and financial modeling capabilities. Proficiency in SQL or relational databases; familiarity with BI tools Strong analytical skills with a sharp eye for relevant details and trends Excellent communication skills with the ability to clearly present insights to senior leadership Ability to manage multiple priorities and meet deadlines in a dynamic, fast-paced environment Strong problem-solving mentality with the ability to work through ambiguity and build solutions from the ground up LIFE AT VIANT Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. Base compensation range: $150,000 - $175,000 In accordance with California law, the range provided is Viant’s reasonable estimate of the compensation for this role. Final title and compensation for the position will be based on several factors including work experience and education. #LI-KT1 About Viant Viant Technology (NASDAQ: DSP) is an exclusively buy-side, AI-powered advertising platform purpose-built for CTV. Viant uniquely combines proprietary content intelligence, household-level identity resolution, and person-level attention signals to connect advertisers with real customers and drive measurable outcomes across the open internet. Through its award-winning AI solutions, Viant is building the future of autonomous advertising, where AI doesn't just assist the campaign, it delivers real results. Learn more at viantinc.com. Viant is an equal opportunity employer and makes employment decisions on the basis of merit. Viant prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. By clicking “Apply for this Job” and providing any information, I accept the Viant California Personnel Privacy Notice.", "summaryDescription" : "Sr. Operational Finance Manager at Viant Technology", "postedDate" : "2026-06-16T01:17:02.890", "createdAt" : "2026-06-16T01:17:02.890", "lastUpdated" : "2026-06-16T14:48:29.727", "ingestTimestamp" : "2026-06-16T01:17:02.890", "mongoId" : "6a307fc9f292fd229c05e1e1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 165500, "salaryAnnualMax" : 234500, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Financial instruments", "Regulatory frameworks", "Risk methodologies", "Quantitative skills", "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA" ], "skillCount" : 14, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306fd5f292fd229cfed7df", "title" : "Security Incident Response Manager", "company" : "Stripe", "industry" : "FinTech", "salary" : { "min" : 110000.0, "max" : 150000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Manager-level Security Incident Response Manager in the FinTech industry in Ireland, adjusted for seniority and company size." }, "location" : "Ireland Locations", "locations" : [ "Ireland Locations" ], "timestamp" : "2026-06-16T11:17:32.753", "fingerprint" : "5f1795380bd689254fa4ec13a24c81721330e837ac870f097537d3dd799086da", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://stripe.com/jobs/search?gh_jid=8007205", "externalId" : "8007205", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Ireland", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Ireland", "experienceMinYears" : 5, "experienceLevel" : "Manager", "technicalSkills" : "Python, SQL, MacOS, Linux, Windows", "professionalSkills" : [ "Security management", "Data analytics", "Network security", "Digital forensics", "Incident response", "Threat intelligence", "Data processing", "Data analysis" ], "hardSkillsList" : [ "Incident response", "Threat analysis", "Forensic investigation", "Data analysis", "Network security", "System administration" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Incident response", "level" : "intermediate" }, { "name" : "Threat analysis", "level" : "intermediate" }, { "name" : "Forensic investigation", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Network security", "level" : "intermediate" }, { "name" : "System administration", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Incident Response Management, Security Operations, Team Leadership, Threat Analysis", "majorSkillsList" : [ "Incident Response Management", "Security Operations", "Team Leadership", "Threat Analysis" ], "coreResponsibilities" : "Leverage security management experience, Improve incident response capabilities, Manage team of security analysts, Manage investigators, Manage responders, Hire team members, Train team members, Evaluate team performance, Provide technical guidance, Develop response procedures, Ensure timely resolution of casework, Collaborate with internal stakeholders, Make continuous improvements to incident response function, Lead team of security analysts, Support team of security analysts, Triage threats, Assess threats, Respond to threats, Provide technical guidance to team, Influence organizational mission, Influence organizational vision, Ensure prioritization of project work, Ensure delivery of project work, Align project work with security roadmaps, Strengthen KPIs for response operations, Strengthen metrics for response operations, Provide clear reporting to stakeholders, Provide consistent reporting to stakeholders, Work cross-functionally with security engineering teams, Gather requirements for analyzing security events data, Gather requirements for responding to security events data, Protect Stripe networks, Protect Stripe systems, Protect Stripe data, Develop strategies for incident response, Document strategies for incident response, Implement strategies for incident response, Develop runbooks for incident response, Document runbooks for incident response, Implement runbooks for incident response, Develop capabilities for incident response, Document capabilities for incident response, Implement capabilities for incident response, Continuously improve security processes, Continuously improve response capabilities, Collaborate with security engineers, Collaborate with security analysts, Coach individual contributors, Mentor individual contributors, Enable career development, Champion quality standards within team", "teamCollaboration" : "Cross-functional teams; Security Analytics teams; Detection teams; Security engineering teams", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Threat actor tactics; Threat actor techniques; Threat actor procedures; Security incident response; Network security; Digital forensics; Data analytics", "domainList" : [ "threat-actor-tactics", "threat-actor-techniques", "threat-actor-procedures", "security-incident-response", "network-security", "digital-forensics", "data-analytics" ], "domainSpecificKnowledge" : [ "Threat actor tactics", "Threat actor techniques", "Threat actor procedures", "Security incident response", "Network security", "Digital forensics", "Data analytics" ], "toolProficiency" : [ "Chronicle", "Tines", "Osquery", "Splunk" ], "communicationSkills" : "Operational reporting; Incident reporting", "documentationSkills" : "Response procedures; Runbooks", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Ensure timely and effective resolution of casework", "qualificationsBasic" : "5+ years leading Security Operations or Incident Response teams, Hands-on, technical management experience, B.S. or M.S. Computer Science or related field, Equivalent experience in Security, Experience recruiting, growing, and leading technical teams, Performance management experience, Excellent written and verbal communication skills, Ability to develop and deliver operational or incident-related information to leadership, Advanced knowledge of data analytics, Advanced knowledge of network security, Advanced knowledge of digital forensics, Advanced knowledge of incident response investigations, Experience with Python, Experience with SQL, Familiarity with macOS, Familiarity with Linux, Familiarity with Windows, Understanding of threat actor TTPs", "qualificationsPreferred" : "Broad knowledge across information security domain, Familiarity with endpoint security, Familiarity with email security, Familiarity with network security, Familiarity with identity management, Familiarity with cloud security, Familiarity with vulnerability management, Familiarity with incident response, Familiarity with threat intelligence, Experience with engineering, Experience with data processing and analysis tools, Familiarity with network observability, Familiarity with security software, Familiarity with data engineering solutions, Familiarity with Chronicle, Familiarity with Tines, Familiarity with osquery, Familiarity with Splunk", "remoteFriendly" : true, "rawDescription" : "Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Security Incident Response team is responsible for triaging and assessing the severity of incoming security alerts, responding with initial containment measures and escalating as needed to incident responders for further investigation and resolution. They analyze a variety of data sources to identify potential threats, collect requirements for operational enhancements to detection and response systems, and generally scale security processes. From external attacks to insider threats, our goal is to respond with speed and precision, remediate, and support the incident postmortem process. The team is distributed globally and regularly coordinates with stakeholders in North America, Europe, and Asia. What you’ll do You will leverage your security management experience to improve incident response capabilities at Stripe. You will manage a team of security analysts, investigators, and responders on the front lines of the incident response process, hiring, training, and evaluating their performance, providing technical guidance where needed, developing clear and consistent response procedures, and ensuring timely and effective resolution of casework. You will also collaborate with various internal stakeholders, including the Security Analytics and Detection teams, and make continuous improvements to Stripe’s security incident response function. Responsibilities Lead and support a team of security analysts, investigators, and responders who triage, assess, and respond to threats Provide technical guidance to the team, as a subject matter expert Influence the organizational mission and vision by ensuring prioritization and delivery of project work that is aligned with relevant security roadmaps Strengthen KPIs and metrics for measuring response operations effectiveness, for clear and consistent reporting to internal stakeholders Work cross-functionally with security engineering teams to gather requirements for analyzing and responding to security events data at scale while protecting Stripe networks, systems, and data from threats Develop, document, and implement strategies, runbooks, and capabilities to support the incident response process Continuously improve security processes and response capabilities by collaborating with security engineers and analysts Coach and mentor individual contributors, enabling career development and championing quality standards within the team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years experience leading Security Operations or Incident Response teams, including hands-on, technical management experience of security analysts or engineers B. S. or M. S. Computer Science or related field, or equivalent experience in Security Experience recruiting, growing, and leading technical teams, including performance management Excellent written and verbal communication skills, including the ability to develop and deliver operational or incident-related information to leadership Advanced knowledge of data analytics (e. g. logs for first or third party applications, system / data access events), network security, digital forensics, and incident response investigations Experience with Python and SQL, and/or familiarity with other programming languages Familiarity with operating systems, file systems, and memory on macOS, Linux, or Windows Strong understanding of threat actor tactics, techniques, and procedures (TTPs) Preferred qualifications Broad knowledge and experience across the information security domain, including familiarity with endpoint, email, network, identity management, cloud security, vulnerability management, incident response, and threat intelligence. Experience with engineering, data processing and analysis tools Familiarity with network observability, security software, or data engineering solutions (Chronicle, Tines, osquery, Splunk, etc.)", "summaryDescription" : "Security Incident Response Manager at Stripe. Skills: Incident Response Management, Security Operations, Team Leadership, Threat Analysis. Leverage security management experience. Improve incident response capabilities", "postedDate" : "2026-06-16T01:16:18.624", "createdAt" : "2026-06-16T01:16:18.624", "lastUpdated" : "2026-06-16T11:17:32.753", "ingestTimestamp" : "2026-06-16T01:16:18.624", "mongoId" : "6a306fd5f292fd229cfed7df", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Incident response", "Threat analysis", "Forensic investigation", "Data analysis", "Network security", "System administration", "Leadership", "Incident Response Management", "Security Operations", "Team Leadership", "Threat Analysis", "Security management", "Data analytics", "Digital forensics", "Threat intelligence", "Data processing", "Roadmap planning", "Threat actor tactics", "Threat actor techniques", "Threat actor procedures", "Security incident response", "Chronicle", "Tines", "Osquery", "Splunk" ], "skillCount" : 25, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3065a3f292fd229cfaa108", "title" : "Sr. Manufacturing Engineer - Aircraft Operations", "company" : "Reliable Robotics", "industry" : "Production", "salary" : { "min" : 167000.0, "max" : 230000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Martin, CA", "locations" : [ "San Martin, CA", "Mountain View, CA" ], "timestamp" : "2026-06-16T13:33:49.017", "fingerprint" : "33289c210a6beca02b64e20fd2aeafee3eded2546502f45baf7e41fcb3e5253b", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/reliable-robotics/1de5ccb4-17f1-4f30-b48e-d0f526916e41/application", "externalId" : "1de5ccb4-17f1-4f30-b48e-d0f526916e41", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Martin", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.0896550,-121.5945046" }, { "city" : "Mountain View", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.3893889,-122.0832101" } ], "locationText" : "San Martin, California, United States; Mountain View, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "CAD, CAM, FEA, DFM, DFMA, GD&T, PLM, ERP", "professionalSkills" : [ "Process improvement", "Root cause analysis", "Project management", "Data analysis" ], "hardSkillsList" : [ "Manufacturing engineering", "Process optimization", "Quality control", "Supply chain management" ], "hardSkills" : [ { "name" : "Manufacturing engineering", "level" : "intermediate" }, { "name" : "Process optimization", "level" : "intermediate" }, { "name" : "Quality control", "level" : "intermediate" }, { "name" : "Supply chain management", "level" : "intermediate" } ], "majorSkills" : "Manufacturing processes, Aerospace manufacturing, Process improvement", "majorSkillsList" : [ "Manufacturing processes", "Aerospace manufacturing", "Process improvement" ], "coreResponsibilities" : "Develop and implement manufacturing processes, Optimize production workflows, Ensure product quality, Troubleshoot manufacturing issues, Collaborate with design and engineering teams, Manage manufacturing documentation, Implement Lean and Six Sigma methodologies, Support production ramp-up", "teamCollaboration" : "Cross-functional teams; Engineering teams; Production teams", "projectManagementSkills" : [ "Project planning", "Schedule management", "Resource allocation" ], "domainKnowledge" : "Aerospace manufacturing; Aircraft operations; Lean Manufacturing; Six Sigma", "domainList" : [ "aerospace-manufacturing", "aircraft-operations", "lean-manufacturing", "six-sigma" ], "domainSpecificKnowledge" : [ "Aerospace manufacturing", "Aircraft operations", "Lean Manufacturing", "Six Sigma" ], "toolProficiency" : [ "SolidWorks", "AutoCAD", "ANSYS", "Mastercam", "SAP", "Oracle" ], "communicationSkills" : "Technical reports; Process documentation", "documentationSkills" : "Process documentation; Technical writing", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Process optimization", "outcomesObjectives" : "Improve manufacturing efficiency; Reduce production costs; Enhance product quality; Ensure timely production", "qualificationsBasic" : "Bachelor's degree in Engineering, 5+ years of experience, Experience with manufacturing processes, Experience with aerospace manufacturing", "qualificationsPreferred" : "Master's degree preferred, Experience with Lean Manufacturing, Experience with Six Sigma", "rawDescription" : "We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods — and eventually people — move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality. As a Sr. Manufacturing Engineer at Reliable Robotics, you’ll play a critical role in developing and continuously improving our manufacturing, installation, and maintenance processes to meet design, regulatory, and business requirements (including safety, quality, cost, and on-time delivery). This is a growing team of highly motivated people who are passionate about delivering quality products and services on time, with unquestionable value. You will be responsible for our automation system's installation and maintenance, including hands-on installations, procedure development, documentation, conducting design for excellence (DFx) reviews, and developing the processes and infrastructure to help the business scale. The projects you work on will set the foundation for how the business operates for years to come. This is a fantastic opportunity to work in a safety-critical environment that takes our products from prototype to production, in a hands-on environment. Responsibilities - Responsible for installation, inspection, maintenance, repair, modification, testing, and fabrication of the Reliable-designed mechanical, electromechanical, and electrical/avionics assemblies, harnessing, interconnects, and other commercial-off-the-shelf (COTS) products - Conduct design for excellence (DFx) reviews to evaluate designs for cost, producibility, inspectability, consistency, adequacy, accuracy, and conformance to requirements - Collaborate with design, quality, and certification teams to embed manufacturability, compliance, and risk mitigation in all phases of product development (e.g., prototype, R&D, certification, and production) - Develop and ensure compliance with all policies, procedures, quality management system, technical bulletins, engineering orders, service bulletins, and airworthiness directives - Develop processes to ensure accurate, current, and complete documentation (installation and inspection records, logbook entries, etc.) is utilized and maintained - Lead root-cause analysis and implement timely corrective actions to maintain schedule, quality, and reliability - Ensure an adequate supply of tools, serviceable parts, components, and consumables necessary for aircraft servicing and maintenance is maintained - Oversee routine/non-routine aircraft installations, inspections, and maintenance to ensure aircraft safety and availability across multiple airframes Basic Success Criteria - Bachelor's degree in mechanical, electrical, aerospace, systems engineering, or 7+ years of relevant experience leading aircraft maintenance/modification operations - 7+ years of aircraft design, manufacturing, inspection, and/or testing experience - 2+ years of experience leading complex projects or programs in aerospace, autonomy, or robotics - 2+ years of experience with computer-aided design (CAD) and Product Lifecycle Management (PLM) software, such as Altium, NX, and Teamcenter Preferred Criteria - Holder of an FAA-accredited Airframe & Powerplant (A&P) Certificate - Prototype/R&D development or New Product Introduction (NPI) experience - Experience with industry or regulatory requirements such as AS9100, CFR 14 CFR 21.137 http://21.0.0.137/, and/or 14 CFR Part 145 - Knowledge of highly complex medium to heavy turbine-powered aircraft, their powerplants, flight and stabilization controls, pneumatic, fuel systems, electronic engine, hydraulic, and navigation systems - Maintenance and rigging experience on P&W PT6A Engines/Airframes - Previous leadership or management experience Our team is passionate about delivering on our commitments, solving hard problems, continuously improving, and helping the business succeed. We are constantly reevaluating our technologies, products, and capabilities. If you are a lifelong learner, you will love this environment. Get in on the ground floor and help us build the company. The location for this position will be split between at our facility in San Martin, California (50%) and our HQ in Mountain View, CA (50%). Must be willing to travel 10% of the time. This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant’s capacity to perform in compliance with U.S. export control laws. All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis. At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to work@reliable.co", "summaryDescription" : "Sr. Manufacturing Engineer - Aircraft Operations at Reliable Robotics. Skills: Manufacturing processes, Aerospace manufacturing, Process improvement. Develop and implement manufacturing processes. Optimize production workflows", "createdAt" : "2026-06-16T00:29:56.001", "lastUpdated" : "2026-06-16T13:33:49.017", "ingestTimestamp" : "2026-06-16T00:29:56.001", "mongoId" : "6a3065a3f292fd229cfaa108", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 167000, "salaryAnnualMax" : 230000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Manufacturing engineering", "Process optimization", "Quality control", "Supply chain management", "Manufacturing processes", "Aerospace manufacturing", "Process improvement", "Root cause analysis", "Project management", "Data analysis", "Project planning", "Schedule management", "Resource allocation", "Aircraft operations", "Lean Manufacturing", "Six Sigma", "SolidWorks", "AutoCAD", "ANSYS", "Mastercam", "SAP", "Oracle" ], "skillCount" : 22, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Aerospace", "llmIndustryConfidence" : 0.98 }, { "id" : "6a307252f292fd229cffcfe8", "title" : "Service Desk Incident Manager", "company" : "Link Solutions, Inc.", "industry" : "Information Technology And Services", "salary" : { "min" : 42000.0, "max" : 62000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Aberdeen Proving Ground, MD, United States", "locations" : [ "Aberdeen Proving Ground", "MD", "United States" ], "certifications" : [ "IAT Level II", "Microsoft 365 Certified: Endpoint Administrator Associate", "ITIL v4", "Microsoft operating system environment certification" ], "timestamp" : "2026-06-16T11:11:21.732", "fingerprint" : "800cd0221c425842d51bf55500bd1e37e5403736f8470c813b02d211cdf47b8c", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/LinkSolutionsInc/744000132276730-service-desk-incident-manager", "externalId" : "744000132276730", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Aberdeen Proving Ground", "state" : "Maryland", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.3890776,-76.2305823" } ], "locationText" : "Aberdeen Proving Ground, Maryland, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office, Microsoft 365", "professionalSkills" : [ "Problem solver", "Troubleshooter" ], "hardSkillsList" : [ "Incident management", "Service request management" ], "hardSkills" : [ { "name" : "Incident management", "level" : "intermediate" }, { "name" : "Service request management", "level" : "intermediate" } ], "majorSkills" : "Incident management, Service request management, Process improvement", "majorSkillsList" : [ "Incident management", "Service request management", "Process improvement" ], "coreResponsibilities" : "Oversee service request queue, Monitor ticket management system, Track service requests, Report on service requests, Lead incident response activities, Coordinate with Service Desk Leads, Coordinate with technical support teams, Track high-priority incidents, Manage high-priority incidents, Implement metrics-driven processes, Enforce metrics-driven processes, Identify incident trends, Analyze incident trends, Ensure SLAs are met, Support compliance requirements", "teamCollaboration" : "Coordinate with technical support teams", "domainKnowledge" : "DoD standards; DoD IT environments", "domainList" : [ "dod-standards", "dod-it-environments" ], "domainSpecificKnowledge" : [ "DoD standards", "DoD IT environments" ], "toolProficiency" : [ "ServiceNow ITSM" ], "communicationSkills" : "Written communication; Oral communication", "documentationSkills" : "Technical process documentation; Procedure documentation", "continuousLearning" : "Certification reimbursement", "problemSolvingSkills" : "Problem solving; Troubleshooting", "specialRequirements" : "U. S. Citizen, Active DoW Secret Clearance, Non-remote", "outcomesObjectives" : "Improve efficiency; Improve service delivery; Contribute to mission success; Contribute to national security", "qualificationsBasic" : "U. S. Citizen with active DoW Secret Clearance, Five (5+) years IT or Service Desk experience OR BAS degree with two (2+) years IT or Service Desk experience, IAT Level II Certification equivalent or higher, Microsoft Office products proficiency, Receive Microsoft 365 Certified: Endpoint Administrator Associate within 6 months", "qualificationsPreferred" : "Experience in Department of Defense environment, ITIL v4 certification, Microsoft operating system environment certification, Experience with ServiceNow ITSM platform, Experience creating and modifying documentation, Excellent communication skills, Excellent organizational skills, Ability to prioritize and manage multiple tasks", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, “Mission First, Customer Always\". We are certified in ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2022; CMMC Level 2 certified; and appraised at CMMI Maturity Level 3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Aberdeen Proving Ground, MD. * U.S. Citizen with an active DoW Secret Clearance * IAT Level II certification equivalent or higher * Non-remote (relocation incentive available) In this critical role, the Service Desk Incident Manager will lead the coordination and execution of incident management and service request processes, ensuring seamless operations in support of the Army Research Laboratory’s vital mission. This position is responsible for driving efficient resolution, maintaining operational readiness, and continuously improving service delivery in alignment with Department of Defense (DoD) standards and industry best practices. The ideal candidate will play a key role in enhancing performance, streamlining processes, and fostering a culture of accountability and excellence—ultimately ensuring that technical support services directly contribute to mission success and national security objectives. Job Responsibilities: * Oversee and manage the service request queue, ensuring timely intake, assignment, escalation, and resolution of incidents. * Utilize the ticket management system to monitor, track, and report on service requests and incident statuses. * Lead incident response activities by coordinating with Service Desk Leads and technical support teams. * Track and manage high-priority incidents, ensuring proper escalation paths and communication protocols. * Implement and enforce metrics-driven processes to improve efficiency and service delivery. * Identify and analyze incident trends to drive problem management and continuous improvement efforts. * Ensure service level agreements (SLAs) are met and support compliance requirements for DoD IT environments. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. ## Qualifications * U.S. Citizen with an active DoW Secret Clearance * Five (5+) years of relevant experience working in an IT or Service Desk environment OR a BA/BS degree in Information Technology, Computer Science, Engineering, or related field with two (2+) years of experience working in an IT or Service Desk environment. * IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). * A problem solver and troubleshooter who thrives in resolving complex problems. * Strong self-starter requiring minimal supervision. * Proficiency with Microsoft Office products. * Must receive Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent, within 6 months of start date. Preferred * Experience working in a Department of Defense (DoD) environment. * Information Technology Infrastructure Library (ITIL) v4 certification A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.). * Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. * Experience creating and modifying documentation for technical processes and procedures. * Excellent communication skills (written and oral) and interpersonal skills. * Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Salary Range: $42,000 - $62,000 Several factors influence the final salary or hourly rate, including but not limited to contract wage determinations, relevant work experience, role-specific skills and competencies, geographic location, educational background, certifications, and federal government contract labor categories. ## Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "Service Desk Incident Manager at Link Solutions, Inc.. Skills: Incident management, Service request management, Process improvement. Oversee service request queue. Monitor ticket management system", "postedDate" : "2026-06-15T20:00:03.000", "createdAt" : "2026-06-16T01:35:52.828", "lastUpdated" : "2026-06-16T11:11:21.732", "ingestTimestamp" : "2026-06-16T01:35:52.828", "mongoId" : "6a307252f292fd229cffcfe8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Incident management", "Service request management", "Process improvement", "Problem solver", "Troubleshooter", "DoD standards", "DoD IT environments", "IAT Level II", "Microsoft 365 Certified: Endpoint Administrator Associate", "ITIL v4", "Microsoft operating system environment certification", "ServiceNow ITSM" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305afaf292fd229cf57cc6", "title" : "Senior Underwriter (Accident & Health - UK)", "company" : "Integrated Specialty Coverages", "industry" : "Insurance", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Underwriter (Accident & Health) in Bulgaria, adjusted for seniority and remote work." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T07:51:10.595", "fingerprint" : "c6cf147eb81837bf8a3a3e92c5d1d36ddbd9981a4f7c115b5238cdfdf3617ba3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/isccareers/jobs/4693049005", "externalId" : "4693049005", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "experienceMinYears" : 5, "experienceMaxYears" : 7, "experienceLevel" : "Senior", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Integrated Specialty Coverages Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market. Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners. Job Summary We are looking for an experienced underwriter to help develop our A&H account by bringing existing broker and client relationships to expand our current portfolio. This role is responsible for reviewing complex, high-risk insurance applications and evaluating the level of risk against established guidelines to determine eligibility for coverage. It also contributes to the development of the Underwriting team by sharing knowledge, providing market insights, fostering collaboration, and mentoring team members. Position Responsibilities Utilize multiple databases to gather and verify large amounts of supplementary data for submissions and leverage specialized software to compare risks ensuring accurate policy pricing. Solution oriented to market or carrier challenges. Offer recommendations to clients on insurance applications to reduce exposure to excessive risk. Ensures that underwriting activities comply with all industry and governmental regulations. Cultivate relationships with assigned producers to achieve production goals. Collaborate closely with the underwriting team to finalize insurance applications efficiently. Minimum Qualifications ACII Qualified or progressing towards. 5-7 years of underwriting or related insurance experience required. Strong customer service experience Proficiency in Microsoft Office Suite and ability to quickly learn industry-specific software Ability to work collaboratively with team members and other departments Strong desire to learn, explore new ideas, and seeking out new knowledge Ability to be flexible, embrace change, and quickly pivot in response to shifting priorities Existing relationships with Producing Brokers. Preferred Qualifications (Please only include 5 bullet points) Remove bonus wording if role does not offer bonus. This role also offers bonus pay. Your ISC Talent Acquisition representative will share more details about the bonus component should you advance in the interview process. The starting annual pay scale for this position is listed below. Actual starting pay will be based on factors such as skills, qualifications, training, and experience. In addition, the company offers comprehensive benefits including medical, dental and vision insurance, 401(k) plan with match, paid time off, and other benefits. ISC's salary ranges are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. National Pay Range £70—£80 GBP Benefits of Working at ISC Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows Professional development opportunities Owner Referral Program Work from home reimbursement for remote/hybrid roles Canary emergency financial assistance program Comprehensive medical, dental, vision Life/AD&D Insurance Confidential, Employee Assistance Program Health Savings Account, includes company contribution Short-term disability Voluntary benefits - supplemental accident, critical illness, hospital insurance Employee discounts 401(k) Plan with company match contribution Addition Wealth Financial Wellness Program Various Time Off Programs 11 company paid holidays Applicants may contact the ISC HR department via e-mail or phone to request and arrange for an accommodation that will allow the applicant to successfully complete the application process. Applicants needing assistance may request accommodation at any time. Please contact ISC at HR@ISCMGA.com or 760-599-7242. ISC believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically, we focus on attracting, developing, and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude, and fostering a collaborative and mutually supportive environment. Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, sexual orientation, marital status, medical condition, genetic information, mental or physical disability, military or veteran status, or any other characteristic protected by local, state, or Federal law. **Must be legally authorized to work in the United States.** **ISC participates in the Federal E-Verify program**", "summaryDescription" : "Senior Underwriter (Accident & Health - UK) at Integrated Specialty Coverages", "postedDate" : "2026-06-15T23:22:37.422", "createdAt" : "2026-06-15T23:22:37.422", "lastUpdated" : "2026-06-16T07:51:10.595", "ingestTimestamp" : "2026-06-15T23:22:37.422", "mongoId" : "6a305afaf292fd229cf57cc6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c6bab74d8ee00a0913ea6", "title" : "Operational Accountant", "company" : "Contrarian Thinking", "industry" : "FinTech", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Operational Accountant in Austin, United States, adjusted for mid-seniority and the financial services industry." }, "location" : "Austin, US", "locations" : [ "Austin", "US" ], "timestamp" : "2026-06-15T21:49:20.820", "fingerprint" : "3d6722611333ec539f845c2647052171ff87dbcd5e18991255d1193e7b210875", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://contrarian-thinking.breezy.hr/p/73e8b7bfed27-operational-accountant", "externalId" : "73e8b7bfed27", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "rawDescription" : "About the Role We", "summaryDescription" : "Operational Accountant at Contrarian Thinking", "createdAt" : "2026-06-14T18:39:10.002", "lastUpdated" : "2026-06-15T21:49:20.820", "ingestTimestamp" : "2026-06-14T18:39:10.002", "mongoId" : "6a2c6bab74d8ee00a0913ea6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cc29274d8ee00a0a06cca", "title" : "Project Management & Operational Excellence Internship (w/m/d)", "company" : "Enpal", "industry" : "New Ventures", "salary" : { "min" : 29000.0, "max" : 36000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on market data for entry-level internships in the climate tech industry in Berlin, Germany, adjusted for company size and industry." }, "location" : "Berlin", "locations" : [ "Berlin" ], "timestamp" : "2026-06-16T05:38:38.821", "fingerprint" : "7991e9943929ab9300f241576121a789a7c3d429a2a021d2265c3f815130c7d2", "source" : "ashby", "language" : "de", "applyUrl" : "https://jobs.ashbyhq.com/enpal/d8fc8b5c-acee-4379-a1bc-8ac88451f731/application", "externalId" : "d8fc8b5c-acee-4379-a1bc-8ac88451f731", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.5173885,13.3951309" } ], "locationText" : "Berlin, Germany", "employmentType" : "INTERNSHIP", "technicalSkills" : "Excel, Google Sheets", "professionalSkills" : [ "Process improvement", "Performance topics", "Consulting" ], "hardSkillsList" : [ "KPI reporting" ], "hardSkills" : [ { "name" : "KPI reporting", "level" : "intermediate" } ], "majorSkills" : "Project management, Operational excellence, Process analysis", "majorSkillsList" : [ "Project management", "Operational excellence", "Process analysis" ], "coreResponsibilities" : "Drive operational implementation of scaling and performance initiatives, Analyze processes, Identify concrete improvement potentials, Implement optimizations with teams, Take end-to-end responsibility for workstreams and work packages, Create KPI reports, Use data to steer decisions and priorities", "teamCollaboration" : "Cross-functional coordination; Coordinate with Operations; Coordinate with Product; Coordinate with stakeholders", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Decentralized energy", "domainList" : [ "decentralized-energy" ], "domainSpecificKnowledge" : [ "Decentralized energy" ], "toolProficiency" : [ "Excel", "Google Sheets" ], "problemSolvingSkills" : "Process improvement", "qualificationsBasic" : "Studying in business-related, technical, or tech-savvy field, First experience in operations, project management, process or performance topics or consulting, Very good Excel/Google Sheets skills, Hands-on, structured, and implementation-strong work style, Fluent German (written and spoken)", "qualificationsPreferred" : "Experience in Operations/PM or startup/scale-up environment", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Unser Ziel ist eine Solaranlage auf jedem Dach, ein Speicher in jedem Haus und ein E-Auto in jeder Garage. Enpal macht das möglich mit einer integrierten Gesamtlösung für dezentrale Energie – von Solaranlage und Batteriespeicher über Wallbox, Smart Meter bis zur Wärmepumpe. Herzstück ist unsere KI-gestützte Plattform Enpal.One http://Enpal.One+, die tausende Systeme intelligent vernetzt und Strombezug sowie -einspeisung effizient am Energiemarkt optimiert. Bist du bereit für Lösungen, die mehr als nur ein Versprechen sind und täglich echte Lebensqualität in tausende Haushalte bringen? Was du bei Enpal gestaltest, liefert morgen sauberen Strom und verändert nachhaltig, wie wir Energie nutzen. DEINE AUFGABEN - Du treibst die operative Umsetzung von Skalierungs- und Performance-Initiativen aktiv voran - Du analysierst Prozesse, identifizierst konkrete Verbesserungspotenziale und setzt Optimierungen gemeinsam mit den Teams um - Du übernimmst end-to-end Verantwortung für definierte Workstreams und Arbeitspakete in Projekten - Du koordinierst cross-funktional mit Operations, Product und weiteren Stakeholdern und stellst konsequenten Fortschritt sicher - Du erstellst KPI-Reportings und nutzt Daten, um Entscheidungen und Prioritäten besser zu steuern DEIN PROFIL - Du studierst in einem wirtschaftsnahen, technischen oder techaffinen Bereich - Du hast erste Erfahrung in Operations, Projektmanagement, Prozess- oder Performance-Themen oder im Consulting (z. B. in Operations/PM oder im Start-up bzw. Scale-up Umfeld) - Du verfügst über sehr gute Excel-/Google-Sheets-Skills und hast Spaß an KPI-basierter Arbeit sowie an pragmatischer Prozessverbesserung - Du arbeitest hands-on, strukturiert und umsetzungsstark und hältst Themen zuverlässig auf Kurs bis zum Ergebnis - Du sprichst verhandlungssicher Deutsch in Wort und Schrift Du bist interessiert, auch wenn du nicht alle Anforderungen erfüllst? Bewirb dich trotzdem! Wir freuen uns darauf, dein Potenzial zu entdecken - unabhängig davon, ob deine Erfahrung jede einzelne Voraussetzung erfüllt. ☀️ DEINE BENEFITS - Arbeite in Deutschlands erstem grünen Unicorn - Gestalte aktiv die solare Energiewende mit - Die Sonne scheint auf der ganzen Welt - Bei Enpal arbeitest du mit einem hochmotivierten, diversen Team aus über 65 Nationalitäten - Das ideale Setup für deinen Fokus - Wir sind überzeugt, dass exzellente Ergebnisse dort entstehen, wo die Bedingungen stimmen. Deshalb setzen wir auf ein hybrides Arbeitskonzept, das dir die Freiheit gibt, immer genau so zu arbeiten, wie es am besten zu deinen Aufgaben passt. Du brauchst neue Impulse auf internationalem Niveau? Mit Workflex bieten wir, abhängig von deiner Verantwortung, die Möglichkeit, deine Tätigkeit bis zu 30 Tage im Jahr ins Ausland zu verlegen - Grown-up Business & Startup Spirit - In unserem modernen Office in Berlin-Friedrichshain findest du von höhenverstellbaren Tischen, Tischtennisplatte bis gefüllten Getränkekühlschränken und Barista-Coffee alles was das Herz begehrt - Dein Kick-start bei Enpal - Onboarding-Tag mit Welcome Bag, Buddy-Programm und einem Team, das dich wirklich abholt - Bleib auf dem Laufenden & gestalte mit - Transparente All-Hands, kurze Entscheidungswege und eine offene Feedback-Kultur, denn ohne Fehler gibt es keinen Fortschritt - Energiewende geht nur gemeinsam - Bei Enpal erwartet dich ein legendärer Teamspirit und unvergessliche Team- und Companyevents - Dein Extra-Boost - 29 Urlaubstage + je ein freier Tag an Heiligabend und Silvester, vergünstigte Mitgliedschaft bei Wellhub und Corporate Benefits. Alles, was dir hilft, Arbeit und Leben gut zu verbinden Wir bei Enpal sind stolz auf die Vielfältigkeit unseres Teams. Weder bei der Einstellung noch während des Beschäftigungsverhältnisses werden Entscheidungen auf Basis von Hautfarbe, Religion oder religiösen Glaubens, ethnischer oder nationaler Herkunft, Nationalität, Geschlechteridentität, sexuelle Orientierung, Behinderung oder Alter getroffen. Enpal steht für einen sicheren Arbeitsplatz und geht gegen Diskriminierung und Belästigung jeglicher Art vor.", "summaryDescription" : "Project Management & Operational Excellence Internship (w/m/d) at Enpal. Skills: Project management, Operational excellence, Process analysis. Drive operational implementation of scaling and performance initiatives. Analyze processes", "createdAt" : "2026-06-14T19:30:11.695", "lastUpdated" : "2026-06-16T05:38:38.821", "ingestTimestamp" : "2026-06-14T19:30:11.695", "mongoId" : "6a2cc29274d8ee00a0a06cca", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "KPI reporting", "Project management", "Operational excellence", "Process analysis", "Process improvement", "Performance topics", "Consulting", "Decentralized energy", "Excel", "Google Sheets" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Climate Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0d831458b93c861e966eda", "title" : "Lead Aircraft Painter", "company" : "Embraer", "industry" : "Manufacturing", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Lead Aircraft Painter in Macon, United States, adjusted for seniority, company size, and industry." }, "location" : "Macon, GA", "locations" : [ "Macon", "GA" ], "certifications" : [ "Airframe License" ], "timestamp" : "2026-06-16T00:46:46.902", "fingerprint" : "48ec20511dc34bcb5068009fe859dab0d672da4213bf47147aa8cb23859c4fb3", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://embraer.breezy.hr/p/a48eb7c84237-lead-aircraft-painter-must-have-airframe-license", "externalId" : "a48eb7c84237", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Macon", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.8406946,-83.6324022" } ], "locationText" : "Macon, Georgia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "coreResponsibilities" : "Ensure paint work complies with procedures, Ensure paint work complies with manufacturer data, Ensure paint work complies with FAA guidelines, Provide instruction to personnel, Provide on-the-job training, Perform paint tasks", "domainKnowledge" : "FAA regulatory guidelines", "domainList" : [ "faa-regulatory-guidelines" ], "domainSpecificKnowledge" : [ "FAA regulatory guidelines" ], "qualificationsBasic" : "Airframe License", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "POSITION SUMMARY Ensures that all paint work is carried out in accordance with Company procedures and policies, manufacturer’s technical data, as well as FAA regulatory guidelines. JOB RESPONSIBILITIES Provides instruction and on-the-job training to assigned personnel.Performs paint tasks along wit", "summaryDescription" : "Lead Aircraft Painter at Embraer. Ensure paint work complies with procedures. Ensure paint work complies with manufacturer data", "createdAt" : "2026-06-14T18:38:11.998", "lastUpdated" : "2026-06-16T00:46:46.902", "ingestTimestamp" : "2026-06-14T18:38:11.998", "mongoId" : "6a0d831458b93c861e966eda", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "FAA regulatory guidelines", "Airframe License" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.92 }, { "id" : "69ce5e3b9bc74574cb677a1c", "title" : "Operational Buyer", "company" : "Mercedes-Benz U. S. International, Inc.", "industry" : "Manufacturing", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Operational Buyer in Vance, United States, adjusted for mid-seniority and the automotive industry." }, "location" : "United States of America-Alabama -Vance", "locations" : [ "United States of America-Alabama -Vance", "1 Mercedes-Drive, , Vance" ], "timestamp" : "2026-06-15T12:00:38.729", "fingerprint" : "1c57af2f080791a8d08c9bb7e7fcbdf161b84298b6e1887f4b478fdfac79f45e", "source" : "taleo", "language" : "en", "applyUrl" : "https://daimler.taleo.net/careersection/ex/jobdetail.ftl?job=889317", "externalId" : "889317", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vance", "state" : "Alabama", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.1742847,-87.2336092" } ], "locationText" : "Vance, Alabama, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "MS Office, Excel, PowerPoint, Word", "professionalSkills" : [ "Cost optimization", "Negotiations", "Cost analysis", "Commercial strategies", "Supplier development", "Supplier steering", "Financial analysis", "Spend management", "Budget adherence" ], "hardSkillsList" : [ "Cost breakdown analysis", "Financial evaluation" ], "softSkillsList" : [ "Problem solving", "Negotiation skills" ], "hardSkills" : [ { "name" : "Cost breakdown analysis", "level" : "intermediate" }, { "name" : "Financial evaluation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem solving" }, { "name" : "Negotiation skills" } ], "majorSkills" : "Supplier negotiation, Cost optimization, Commercial management", "majorSkillsList" : [ "Supplier negotiation", "Cost optimization", "Commercial management" ], "coreResponsibilities" : "Develop supplier base, Steer supplier base, Drive sourcing activities, Nominate suppliers, Achieve cost optimization targets, Represent Mercedes Benz, Manage supplier relationships, Ensure supplier performance, Ensure supplier compliance, Ensure continuous improvement, Execute competitive bidding, Execute cost analysis, Execute commercial strategies, Develop suppliers, Evaluate suppliers, Recommend suppliers, Conduct sourcing activities, Lead sourcing activities, Perform cost analyses, Perform commercial evaluations, Lead supplier negotiations, Prepare sourcing documentation, Steer nomination decisions, Ensure supplier readiness, Ensure supplier capability, Ensure alignment with standards, Act as primary point of contact, Resolve supply issues, Drive corrective actions, Monitor supplier performance, Lead claim negotiations, Coordinate countermeasures, Perform cost breakdowns, Perform benchmark analyses, Identify cost reduction opportunities, Implement cost reduction opportunities, Facilitate cost focused workshops, Drive implementation of cost measures, Track cost evolution, Ensure alignment with targets, Represent Mercedes Benz in meetings, Communicate sourcing strategies, Communicate sourcing risks, Communicate sourcing decisions, Build internal partnerships, Prepare competitive bidding cycles", "teamCollaboration" : "Cross functional teams; Internal stakeholders; External suppliers; Internal committees; Cross functional alignment sessions; Engineering teams; Logistics teams; Quality teams; Legal teams; Finance teams", "domainKnowledge" : "Automotive manufacturing; Luxury SUV production; Electric vehicles; Lithium-ion batteries", "domainList" : [ "automotive-manufacturing", "luxury-suv-production", "electric-vehicles", "lithium-ion-batteries" ], "domainSpecificKnowledge" : [ "Automotive manufacturing", "Luxury SUV production", "Electric vehicles", "Lithium-ion batteries" ], "toolProficiency" : [ "MP systems" ], "communicationSkills" : "Negotiation skills", "continuousLearning" : "Tuition assistance", "problemSolvingSkills" : "Problem solving capability", "outcomesObjectives" : "Secure uninterrupted supply; Achieve cost optimization targets; Ensure supplier performance; Ensure supplier compliance; Ensure continuous improvement; Track cost evolution; Ensure alignment with targets", "qualificationsBasic" : "Bachelor's degree in Industrial Engineering, Bachelor's degree in Mechanical Engineering, Bachelor's degree in Supply Chain/Operations Management, Bachelor's degree in Business Administration, 3 years relevant professional experience, 3-5+ years experience in purchasing, 3-5+ years experience in procurement, 3-5+ years experience in supply chain, 3-5+ years experience in manufacturing, Proven experience in supplier negotiation, Proven experience in commercial management, Proven experience in cost analysis, Competent with MS Office, Competent with procurement systems", "qualificationsPreferred" : "Experience in the automotive industry, Experience with technical commodities, Knowledge of USMCA trade requirements, Knowledge of global sourcing regulations, Familiarity with cost engineering methods, Familiarity with technical drawings, Experience hosting supplier workshops, Experience leading cross functional alignment, German language skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercedes-Benz: Building Exceptional Vehicles… and Careers! The best chapters in Alabama’s automotive success story are yet to come. The Mercedes-Benz automobile of the future will be different; greener, more efficient, safer, and even more fascinating. Only one thing will never change – It will wear a star. The vehicles we manufacture are the finished results of our skilled workforce, and we're hiring even more. We are looking for Specialists and Team Members to join us in crafting a wide variety of vehicles from the Mercedes-Maybach GLS SUV to our all-electric electric vehicle, the EQS SUV and EQE SUV. Our Tuscaloosa County site is home to the production of Mercedes’ luxury SUV models, including electric vehicles. Just down the road in Bibb County, MBUSI has launched the production of high-performance lithium-ion batteries. Our two campuses are among the most advanced automotive manufacturing facilities in the world, with over 6 million square feet combined. MBUSI offers an excellent total rewards package including competitive compensation, health and life insurance, 401(k) matching program and defined contribution retirement plan, annual bonuses, tuition assistance, and paid holidays. Further on-site MBUSI resources such as childcare, medical center and fitness center are available for all to utilize. Our Team Members share a common goal to be the best luxury auto manufacturer in North America. MBUSI is committed to excellence and actively promotes positive team culture, teamwork, safety, quality, and continuous improvement. Mercedes-Benz, U.S. International, Inc. takes pride in being an Equal Employment Opportunities workplace. Mercedes-Benz U.S. International, Inc. is committed to equal opportunity regardless of race, age, ethnic origin, and any other characteristics classified under applicable Local and Federal laws. All qualified candidates are encouraged to apply for the opportunity to join us in electrifying the future! Purpose of the Position : Under general supervision, The Operational Buyer is responsible for developing, sourcing, and awarding suppliers to ensure a resilient and competitive supply chain for Mercedes Benz. This role acts as the primary commercial interface for suppliers, driving cost optimization, leading negotiations, and representing Mercedes Benz in internal and external interactions. The Operational Buyer is accountable for supplier performance, cost transparency, competitive bidding management, and supporting cross functional teams through workshops, analyses, and strategic sourcing activities. Essential Functions : Main Objectives • Secure uninterrupted supply by developing and steering a reliable supplier base • Drive sourcing activities from supplier identification through nomination • Achieve cost optimization targets through analysis, negotiations, and supplier workshops • Represent Mercedes Benz professionally with both internal stakeholders and external suppliers • Manage supplier relationships to ensure performance, compliance, and continuous improvement • Execute competitive bidding, cost analysis, and commercial strategies for assigned commodities 1. Supplier Development, Sourcing & Awarding – 35% • Develop, evaluate, and recommend suppliers based on technical, commercial, and strategic criteria. • Conduct and lead sourcing activities including RFQs, cost analyses, commercial evaluations, and supplier negotiations. • Prepare sourcing documentation and steer nomination decisions through internal governance. • Ensure supplier readiness, capability, and alignment with Mercedes Benz standards. 2. Operational Purchasing & Supplier Steering – 30% • Act as the primary point of contact for suppliers for all commercial topics. • Ensure supply continuity by resolving issues and driving rapid corrective actions. • Monitor supplier performance including delivery, quality, cost, and compliance. • Lead claim negotiations and coordinate with cross functional teams on countermeasures. 3. Cost Optimization & Financial Analysis – 20% • Perform detailed cost breakdowns and benchmark analyses. • Identify and implement cost reduction opportunities with suppliers and internal stakeholders. • Facilitate cost focused workshops and drive implementation of agreed cost measures. • Track cost evolution and ensure alignment with departmental and corporate targets. 4. Cross Functional & External Representation – 10% • Represent Mercedes Benz in supplier meetings, internal committees, and cross functional alignment sessions. • Communicate sourcing strategies, risks, and decisions to leadership and peer groups. • Build strong internal partnerships across engineering, logistics, quality, legal, and finance teams. 5. Competitive Bidding & Negotiation Strategy – 5% • Prepare and execute competitive bidding cycles for assigned commodities. • Develop negotiation strategies that balance cost, risk, and long term competitiveness. • Ensure compliance with global procurement guidelines and documentation standards. Perform safe work practices and participate in trainings and safety programs in a positive and proactive way by following safety rules, procedures, regulations, standards and laws. Report all unsafe acts, unsafe conditions, and injuries to management, including your supervisor, or the Safety Department. Work safely 100% of the time. Perform other duties as required. Communication Relationships: Internal • Engineering (R&D, industrialization teams) • Quality (supplier quality engineers, audit teams) • Logistics, Planning & Production with SC • Legal, Finance, Cost Engineering • MP(Germany) External • Suppliers and potential new suppliers • External auditors, consultants, and technical service providers • Industry associations and benchmarking partners Delegated Authorities: The Operational buyer is authorized to: • Autonomy to lead supplier negotiations and award recommendations • Authority to escalate supplier performance issues and initiate countermeasures • Responsibility to execute sourcing strategies in alignment with global procurement guidelines Financial authority and responsibility: • Authorized to negotiate commercial terms, pricing, and claims within defined delegation levels • Responsible for cost transparency, spend management, and adherence to budget targets • May approve purchase orders or sourcing recommendations within assigned monetary limits QUALIFICATIONS: Education, Experience and Necessary Skills all must be met in order to qualify for position. Education : This position requires a Bachelor's degree in Industrial Engineering, Mechanical Engineering, Supply Chain/Operations Management, Business Administration Experience : A minimum of three (3) years' of relevant professional experience in the following area(s):Procurement, Supplier Quality, Supplier Management function or related functions. Necessary Skills, Certifications, etc .: 3–5+ years experience in purchasing, procurement, supply chain, manufacturing, or related functions • Proven experience in supplier negotiation, commercial management, or cost analysis • Exposure to sourcing projects, competitive bidding, and supplier development activities • Experience working in cross functional teams within a manufacturing or automotive environment • Strong commercial and analytical mindset • Proficiency in cost breakdown analysis and financial evaluation • Excellent communication and negotiation skills • Ability to manage multiple suppliers and priorities simultaneously • High level of ownership, accountability, and problem solving capability • Competent with MS Office (Excel, PowerPoint, Word) and procurement systems (MP systems) • Ability to work effectively across cultures and global teams Preferred Skills : • Experience in the automotive industry or with technical commodities • Knowledge of USMCA trade requirements or global sourcing regulations • Familiarity with cost engineering methods or technical drawings • Experience hosting supplier workshops and leading cross functional alignment • German language skills (beneficial but not required) Sponsorship is not available for this position. Mercedes-Benz U.S. International, Inc.", "summaryDescription" : "Operational Buyer at Mercedes-Benz U. S. International, Inc.. Skills: Supplier negotiation, Cost optimization, Commercial management. Develop supplier base. Steer supplier base", "createdAt" : "2026-06-14T02:44:56.861", "lastUpdated" : "2026-06-15T12:00:38.729", "ingestTimestamp" : "2026-06-14T02:44:56.861", "mongoId" : "69ce5e3b9bc74574cb677a1c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Cost breakdown analysis", "Financial evaluation", "Problem solving", "Negotiation skills", "Supplier negotiation", "Cost optimization", "Commercial management", "Negotiations", "Cost analysis", "Commercial strategies", "Supplier development", "Supplier steering", "Financial analysis", "Spend management", "Budget adherence", "Automotive manufacturing", "Luxury SUV production", "Electric vehicles", "Lithium-ion batteries", "MP systems" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "694ae6ce70f0b99d589b2804", "title" : "Security Operations and Incident Response Manager", "company" : "Hyundai Capital America", "industry" : "FinTech", "salary" : { "min" : 155000.0, "max" : 210000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Security Operations and Incident Response in Irvine, United States, adjusted for the FinTech industry and company size." }, "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "
Headquarters 1 (HCA_HQ1)
3161 Michelson Dr. Ste 1900
Irvine, 92612

" ], "timestamp" : "2026-06-15T08:40:47.148", "fingerprint" : "d5f865261d9c50964a8d89f96af400da1cdb2f3eecdc20e0391203f2e5cc71a5", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=105024", "externalId" : "105024", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "experienceLevel" : "Manager", "technicalSkills" : "SIEM, EDR, Threat intelligence, Ransomware, Phishing, Account takeover, Forensic analysis, Automation, Cloud security, AWS, Azure, Google Cloud, Oracle Cloud, Python, PowerShell", "professionalSkills" : [ "Incident response", "Threat hunting", "Tool administration", "Rule tuning", "Vulnerability management", "IAM", "DLP", "Application security", "Risk assessment", "Operational performance" ], "hardSkillsList" : [ "Security monitoring", "Threat detection", "Alert triage", "Incident handling", "Forensic investigation", "Playbook development", "Post-incident review", "Tool configuration", "Detection rule tuning", "Automation scripting", "Cloud monitoring", "Vulnerability scanning" ], "softSkillsList" : [ "Analytical mindset", "Leadership" ], "hardSkills" : [ { "name" : "Security monitoring", "level" : "intermediate" }, { "name" : "Threat detection", "level" : "intermediate" }, { "name" : "Alert triage", "level" : "intermediate" }, { "name" : "Incident handling", "level" : "intermediate" }, { "name" : "Forensic investigation", "level" : "intermediate" }, { "name" : "Playbook development", "level" : "intermediate" }, { "name" : "Post-incident review", "level" : "intermediate" }, { "name" : "Tool configuration", "level" : "intermediate" }, { "name" : "Detection rule tuning", "level" : "intermediate" }, { "name" : "Automation scripting", "level" : "intermediate" }, { "name" : "Cloud monitoring", "level" : "intermediate" }, { "name" : "Vulnerability scanning", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical mindset" }, { "name" : "Leadership" } ], "majorSkills" : "Incident response, Security operations, Threat detection, SIEM management", "majorSkillsList" : [ "Incident response", "Security operations", "Threat detection", "SIEM management" ], "coreResponsibilities" : "Monitor security events, Analyze security events, Detect threats, Respond to threats, Tune SIEM rules, Optimize SIEM ingestion, Leverage threat intelligence, Analyze financial threats, Develop detection strategies, Triage security alerts, Correlate data, Escalate critical incidents, Lead incident response, Support incident response, Perform forensic investigations, Document findings, Create incident response playbooks, Maintain incident response playbooks, Conduct post-incident reviews, Recommend improvements, Update security controls, Coordinate with MSSP partners, Validate escalations, Provide tuning feedback, Manage security tools, Configure security tools, Ensure tool performance, Ensure tool coverage, Develop detection rules, Tune detection rules, Develop alerts, Tune alerts, Implement automation responses, Streamline tasks, Monitor cloud environments, Secure cloud environments, Protect financial data, Protect workloads, Integrate security tools, Partner with vulnerability management, Partner with IAM teams, Collaborate with IT Infrastructure, Collaborate with IT Application Teams, Collaborate with DevOps, Collaborate with IAM, Collaborate with DLP, Collaborate with Application Security, Integrate security operations, Conduct vulnerability scans", "teamCollaboration" : "Cross-functional collaboration; Collaborate with IT Infrastructure; Collaborate with IT Application Teams; Collaborate with DevOps; Collaborate with IAM; Collaborate with DLP; Collaborate with Application Security; Collaborate with threat intelligence; Collaborate with vulnerability management; Collaborate with engineering teams; Collaborate with cybersecurity architecture; Collaborate with cybersecurity engineering", "domainKnowledge" : "Financial systems; Cybersecurity; Cloud environments; MITRE framework", "domainList" : [ "financial-systems", "cybersecurity", "cloud-environments", "mitre-framework" ], "domainSpecificKnowledge" : [ "Financial systems", "Cybersecurity", "Cloud environments", "MITRE framework" ], "toolProficiency" : [ "Splunk", "NGSIEM", "EDR", "SIEM", "Firewalls", "Vulnerability scanners" ], "communicationSkills" : "Communicate risk; Communicate operational performance; Documentation skills", "documentationSkills" : "Document findings", "continuousLearning" : "Continuous learning; Staying ahead of threats; Tuition reimbursement", "problemSolvingSkills" : "Analytical mindset; Root cause analysis", "specialRequirements" : "Work at home, Office environment", "outcomesObjectives" : "Reduce false positives; Improve detection fidelity; Enhance detection strategies; Prevent recurrence", "qualificationsBasic" : "5+ years experience, Experience with SIEM platforms, Experience with EDR, Experience with threat intelligence platforms, Experience with incident response lifecycle, Experience with cybersecurity metrics, Experience with KPIs, Experience communicating risk, Experience communicating operational performance, Experience with cloud environments, Experience with automation scripts, Experience with vulnerability scanners, Experience with firewalls", "qualificationsPreferred" : "Experience with Splunk, Experience with NGSIEM, Experience with AWS, Experience with Azure, Experience with Google Cloud, Experience with Oracle Cloud, Experience with Python, Experience with PowerShell", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: · Medical, Dental and Vision plans that include no-cost and low-cost plan options · Immediate 401(k) matching and vesting · Vehicle purchase and lease discounts plus monthly vehicle allowances · Paid Volunteer Time Off with company donation to a charity of your choice · Tuition reimbursement What to Expect The Security Operations & Incident Response (SOIR) Manager is responsible for the enterprise-wide incident response function within the Security Operations Center (SOC), ensuring rapid detection, containment, and remediation of cybersecurity threats. This role is pivotal in maintaining the integrity, confidentiality, and availability of Hyundai Capital America’s digital assets and infrastructure. This role will oversee 3 rd party vendor of incident responders and collaborate with threat intelligence, vulnerability management, and engineering teams to drive continuous improvement in detection and response capabilities. In addition, this role will create and maintain incident response playbooks and establish processes for proactive threat hunting, as well as be responsible for administration and day-to-day support of HCA EDR, SIEM, and HCA Monitoring, Threat detection, and remediation tools. What You Will Do 1. Security Monitoring & Threat Detection : · Monitor and analyze security events in real-time using SIEM platforms (e.g., Splunk, NGSIEM etc.) to detect and respond to threats targeting financial systems, such as ransomware, phishing, or account takeover. · Tune and optimize SIEM correlation rules and ingestion pipelines to reduce false positives and improve detection fidelity. · Leverage threat intelligence platforms to analyze emerging financial-specific threats, correlate intelligence with internal data, and develop actionable insights to enhance detection and prevention strategies. 2. Incident Response & Remediation : · Alert Triage: Investigate and triage security alerts, correlating data from endpoints, networks, and cloud environments to identify true positives and escalate critical incidents. · Incident Handling: Lead and support incident response activities, including containment, eradication, and recovery, for security incidents spanning the MITRE framework. · Forensic Analysis: Perform forensic investigations to determine the root cause of incidents, and document findings for audits and legal purposes. · Playbook Development: Create and maintain incident response playbooks, ensuring rapid and consistent response processes. · Post-Incident Review: Conduct post-Incident reviews to identify lessons learned, recommend improvements, and update security controls to prevent recurrence. · Coordinate with MSSP partners in a co-managed SIEM/SOC model to validate escalations and provide tuning feedback. 3. Tool Administration and Management of SOC Solutions : · Tool Administration: Manage and configure security tools, including SIEM, EDR, firewalls, and vulnerability scanners, to ensure optimal performance and coverage. · Rule Tuning: Develop and tune detection rules, signatures, and alerts to reduce false positives and improve detection accuracy in financial environments. · Automation: Implement automation responses (e.g. SOUR) scripts (e.g., Python, PowerShell) to streamline tasks like alert enrichment, incident triage, or vulnerability scans. · Cloud Security Monitoring: Monitor and secure cloud environments (e.g., AWS, Azure, Google Cloud, Oracle Cloud) using native security tools and third-party integrations, protecting financial data and workloads. · Collaborate with cybersecurity architecture & engineering team to ensure proper integration of security tools across cloud, network, and endpoint environments. · Partner with vulnerability management and IAM teams to ensure holistic security coverage. 4. Collaboration, Automation, and Innovation Activities : · Cross-Functional Collaboration: Partner with IT Infrastructure and IT Application Teams, DevOps, IAM, DLP, and Application Security teams to integrate security operations with broader cybersecurity initiatives, such as cloud migrations or fintech development. · Vulnerability Management: Collaborate with Vulnerability Management team to conduct regular vulnerability scans across networks, systems, and applications to identify weaknesses, such as unpatched software or misconfigurations and support the patching management and/or adequate remediation plan. 5. Documentation, Reporting, and Compliance Activities : · Incident Documentation: Document security incidents, investigations, and remediation actions in detail to support audits, compliance, and lessons learned. · Vulnerability and Penetration Test Reports: Produce comprehensive reports on vulnerability scans and penetration tests, including risk assessments, remediation plans, and validation results. · Metrics and Reporting: Develop and report on SOC metrics (e.g., Mean Time to Detect, Mean Time to Respond, vulnerability remediation rates, penetration test coverage) to demonstrate operational effectiveness. · Runbooks and Procedures: Maintain and update SOC runbooks, standard operating procedures (SOPs), and knowledge bases for incident response, vulnerability management, and penetration testing. What You Will Bring · Minimum 5-7 years progressive experience in cybersecurity with proven knowledge in Security Operations Center practices and incident response processes; including 3+ years of experience in financial services, with a strong understanding of financial threats (e.g., fraud, data breaches) and regulations (e.g., PCI DSS, Korean SOX, GDPR) · Hands-on experience with SIEM platforms, EDR solutions, and other Monitoring and Vulnerability management tools (e.g., Splunk, Crowdstrike, Rapid 7) · Strong understanding of cyber threat landscapes, attack vectors, MITRE ATT&CK framework, and adversary tactics, techniques, and procedures · Bachelor’s degree in Computer Science, Information Security, or related field · Master’s degree preferred · Certification in one of the following: CISSP, CCSP, CISM, TOGAF or equivalent · Demonstrated ability to manage major incident investigations, including root cause analysis, executive reporting, and coordination with legal, compliance, and law enforcement when necessary · Familiarity with regulatory and compliance frameworks such as HIPAA, PCI-DSS, NIST, ISO 27001, and GDPR. · Proven ability to develop and maintain incident response playbooks, escalation procedures, and SOC standard operating procedures (SOPs) · Experience with cybersecurity metrics and KPIs, and the ability to communicate risk and operational performance to executive leadership · Demonstrated expertise in incident response lifecycle, including detection, triage, containment, eradication, recovery, and post-incident review · Analytical mindset with attention to detail · Excellent communication and documentation skills · Ability to work under pressure and manage multiple incidents simultaneously · Passion for continuous learning and staying ahead of emerging threats Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-California-Irvine", "summaryDescription" : "Security Operations and Incident Response Manager at Hyundai Capital America. Skills: Incident response, Security operations, Threat detection, SIEM management. Monitor security events. Analyze security events", "createdAt" : "2026-06-14T08:13:57.992", "lastUpdated" : "2026-06-15T08:40:47.148", "ingestTimestamp" : "2026-06-14T08:13:57.992", "mongoId" : "694ae6ce70f0b99d589b2804", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 210000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Security monitoring", "Threat detection", "Alert triage", "Incident handling", "Forensic investigation", "Playbook development", "Post-incident review", "Tool configuration", "Detection rule tuning", "Automation scripting", "Cloud monitoring", "Vulnerability scanning", "Analytical mindset", "Leadership", "Incident response", "Security operations", "SIEM management", "Threat hunting", "Tool administration", "Rule tuning", "Vulnerability management", "IAM", "DLP", "Application security", "Risk assessment", "Operational performance", "Financial systems", "Cybersecurity", "Cloud environments", "MITRE framework", "Splunk", "NGSIEM", "EDR", "SIEM", "Firewalls", "Vulnerability scanners" ], "skillCount" : 36, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3076eff292fd229c020347", "title" : "OPERATIONS ANALYST III - OPERATIONAL EXCELLENCE", "company" : "Inter Carreiras", "industry" : "FinTech", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for an Operations Analyst III in FinTech in Belo Horizonte, Brazil, adjusted for mid-seniority and full-time employment." }, "location" : "BELO HORIZONTE", "locations" : [ "BELO HORIZONTE" ], "timestamp" : "2026-06-16T12:07:57.697", "fingerprint" : "e1516cb71e9dc324f17b795e507fae16145a2a075c2e5d99b43372391edf6170", "source" : "greenhouse", "language" : "pt", "applyUrl" : "https://boards.greenhouse.io/inter/jobs/4705402005?gh_jid=4705402005", "externalId" : "4705402005", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Belo Horizonte", "state" : "Minas Gerais", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-19.9227318,-43.9450948" } ], "locationText" : "Belo Horizonte, Minas Gerais, Brazil", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "RPA, Workflows digitais", "professionalSkills" : [ "Process optimization", "Process analysis", "Process implementation", "Performance indicators", "Organizational transformation", "Stakeholder facilitation", "Process documentation", "Process standards" ], "hardSkillsList" : [ "Lean Six Sigma", "PDCA", "GPD", "BPMN", "Fluxogramas", "SIPOC", "DEIP" ], "softSkillsList" : [ "Relacionamento interpessoal" ], "hardSkills" : [ { "name" : "Lean Six Sigma", "level" : "intermediate" }, { "name" : "PDCA", "level" : "intermediate" }, { "name" : "GPD", "level" : "intermediate" }, { "name" : "BPMN", "level" : "intermediate" }, { "name" : "Fluxogramas", "level" : "intermediate" }, { "name" : "SIPOC", "level" : "intermediate" }, { "name" : "DEIP", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Relacionamento interpessoal" } ], "majorSkills" : "Process optimization, Continuous improvement, Lean Six Sigma", "majorSkillsList" : [ "Process optimization", "Continuous improvement", "Lean Six Sigma" ], "coreResponsibilities" : "Otimizar processos organizacionais, Aprimorar processos organizacionais, Garantir processos eficientes, Garantir processos eficazes, Promover melhoria contínua, Gerar valor para organização, Mapear processos existentes, Documentar processos existentes, Analisar processos existentes, Identificar gargalos, Identificar ineficiências, Identificar redundâncias, Identificar oportunidades melhoria, Realizar diagnósticos, Propor soluções otimização processos, Implementar soluções otimização processos, Aplicar metodologias, Automatizar processos, Estabelecer padrões processos, Estabelecer normas processos, Garantir compliance regulamentações, Garantir compliance políticas internas, Criar indicadores desempenho, Monitorar resultados, Atuar agente transformação organizacional, Promover cultura melhoria contínua, Facilitar workshops, Facilitar reuniões stakeholders, Orientar analistas júnior, Orientar analistas pleno, Colaborar com áreas estratégicas, Colaborar com TI", "teamCollaboration" : "Stakeholders; Áreas estratégicas; TI", "domainKnowledge" : "Regulamentações de processo", "domainList" : [ "regulamentacoes-de-processo" ], "domainSpecificKnowledge" : [ "Regulamentações de processo" ], "toolProficiency" : [ "UiPath", "Power Automate" ], "documentationSkills" : "Documentação de processos", "continuousLearning" : "Programas treinamento; Capacitação internos", "problemSolvingSkills" : "Visão sistêmica; Visão transversal", "outcomesObjectives" : "Melhoria de custo; Aumento produtividade; Melhoria experiência cliente; Agilidade nas entregas; Conformidade regulamentações", "qualificationsBasic" : "Ensino superior completo, Experiência acima de 2 anos, Conhecimento metodologias Lean Six Sigma, Bons conhecimentos ferramentas mapeamento processos, Analisar processos visão sistêmica, Perfil influenciador, Raciocínio estruturado", "qualificationsPreferred" : "Inglês intermediário, Ferramentas de RPA, Plataformas BPMS, Ferramentas análise estatística", "rawDescription" : "Conheça o Inter Pioneiros, mudamos o mercado ao lançar o primeiro banco digital do Brasil e seguimos criando tendências com tecnologia de ponta. Evoluímos para um Super App Financeiro Global, com soluções completas e inovação de primeira. Aqui, o trabalho tem propósito: construir oportunidades reais, transformar a vida das pessoas e o mercado financeiro. Esse é o nosso Jeito Inter de Fazer. Se você quer fazer parte dessa mudança e deixar um legado, seu lugar é aqui. Vem ser Sangue Laranja. Get to Know Inter As pioneers, we transformed the market by launching Brazil’s first digital bank and continue to shape the future with cutting-edge technology. We have evolved into a Global Financial Super App, delivering complete solutions and leading innovation. Here, work has purpose: creating real opportunities, transforming people’s lives, and reshaping the financial market. This is the Inter way of making things happen. If you want to be part of this transformation and leave your mark, your place is here. Become Sangue Laranja. Sobre a vaga e missão do cargo: Você fará parte do Núcleo de Excelência Operacional, sendo responsável por otimizar e aprimorar os processos organizacionais, garantindo que sejam eficientes, eficazes e alinhados às estratégias do negócio, promovendo melhoria contínua e gerando valor para a organização, considerando melhoria de custo, aumento da produtividade, melhoria na experiência do cliente, agilidade nas entregas, conformidade com as regulamentações de cada processo. No seu dia a dia, você vai: Mapear, documentar e analisar processos existentes (end-to-end) Identificar gargalos, ineficiências, redundâncias e oportunidades de melhoria Realizar diagnósticos com visão sistêmica e transversal Propor e implementar soluções para otimização de processos Aplicar metodologias como Lean, Six Sigma, BPMN, NEX, dentre outras Automatizar processos quando aplicável (RPA, workflows digitais) Estabelecer padrões, normas e documentação de processos Garantir compliance com regulamentações e políticas internas Criar indicadores de desempenho (KPIs) e monitorar resultados Atuar como agente de transformação organizacional Promover cultura de melhoria contínua Facilitar workshops e reuniões com stakeholders Orientar analistas júnior e pleno Colaborar com áreas estratégicas e de TI O que buscamos Obrigatórios: Ensino superior completo em Administração, Engenharia de Produção, Estatística ou áreas afins. Experiência acima de 2 anos Conhecimento em metodologias Lean Six Sigma, PDCA ou GPD Bons conhecimentos em ferramentas de mapeamento de processos (BPMN, fluxogramas, SIPOC, DEIP) Analisar processos com visão sistêmica e transversal, considerando impactos em múltiplas áreas Relacionamento interpessoal, perfil influenciador. Raciocínio estruturado Desejáveis: Inglês intermediário. Ferramentas de RPA (UiPath, Power Automate) Plataformas BPMS Ferramentas de análise estatística Benefícios Vale-alimentação e Vale-refeição Plano de saúde e odontológico Seguro de vida DayOff de Aniversário Baby On Board e Sala de Amamentação Licença parental estendida Auxílio-creche/babá e/ou auxílio para filhos com deficiência Wellhub e Grupo de Corrida Inter Espaço CARE4U (Belo Horizonte): serviços de autocuidado com valores exclusivos, área de descompressão, jogos e minicampo de golfe Vantagens no nosso SuperApp, como Duo Gourmet Cartão Prime Inter Programas de treinamento e capacitação internos Etapas do Processo Seletivo Triagem de currículos; Screening (abordagem inicial para alinhamento de expectativas sobre a vaga); Assessments; Entrevista com Time de Talent; Teste técnico (quando necessário); Entrevista com a liderança; Proposta de Contratação (Offer);", "summaryDescription" : "OPERATIONS ANALYST III - OPERATIONAL EXCELLENCE at Inter Carreiras. Skills: Process optimization, Continuous improvement, Lean Six Sigma. Otimizar processos organizacionais. Aprimorar processos organizacionais", "postedDate" : "2026-06-16T01:16:02.031", "createdAt" : "2026-06-16T01:16:02.031", "lastUpdated" : "2026-06-16T12:07:57.697", "ingestTimestamp" : "2026-06-16T01:16:02.031", "mongoId" : "6a3076eff292fd229c020347", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Lean Six Sigma", "PDCA", "GPD", "BPMN", "Fluxogramas", "SIPOC", "DEIP", "Relacionamento interpessoal", "Process optimization", "Continuous improvement", "Process analysis", "Process implementation", "Performance indicators", "Organizational transformation", "Stakeholder facilitation", "Process documentation", "Process standards", "Regulamentações de processo", "UiPath", "Power Automate" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a15e46d58b93c861e7c6f0b", "title" : "Aircraft Mechanic - Structures", "company" : "Embraer", "industry" : "Manufacturing", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Aircraft Mechanic - Structures in Nashville, United States, adjusted for mid-seniority and manufacturing industry." }, "location" : "Nashville, TN", "locations" : [ "Nashville", "TN" ], "certifications" : [ "FAA" ], "timestamp" : "2026-06-16T01:00:14.565", "fingerprint" : "d5b397fce9d9beca8cdd1b80117530aabdc9f8fbb146421c68f6458938906391", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://embraer.breezy.hr/p/e5b8235fb8d0-aircraft-mechanic-structures", "externalId" : "e5b8235fb8d0", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Nashville", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1622767,-86.7742984" } ], "locationText" : "Nashville, Tennessee, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Inspect structural components, Repair structural components, Maintain structural components, Ensure safety, Ensure airworthiness, Carry out sheet metal activities", "domainKnowledge" : "Aircraft structures", "domainList" : [ "aircraft-structures" ], "domainSpecificKnowledge" : [ "Aircraft structures" ], "qualificationsBasic" : "FAA repair pr", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Summary An aircraft mechanic with a structures background is responsible for inspecting, repairing, and maintaining the structural components of aircraft to ensure safety and airworthiness. Ensures that all sheet metal activities are carried out in compliance with company and FAA repair pr", "summaryDescription" : "Aircraft Mechanic - Structures at Embraer. Inspect structural components. Repair structural components", "createdAt" : "2026-06-14T18:40:57.142", "lastUpdated" : "2026-06-16T01:00:14.565", "ingestTimestamp" : "2026-06-14T18:40:57.142", "mongoId" : "6a15e46d58b93c861e7c6f0b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Aircraft structures", "FAA" ], "skillCount" : 2, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.92 }, { "id" : "6a309d64f292fd229c1030e0", "title" : "Senior Manager, GTM Operational Excellence", "company" : "Remote", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Manager in the US SaaS industry, adjusted for remote work and manager-level experience." }, "location" : "Remote-NORAM", "locations" : [ "Remote-NORAM" ], "timestamp" : "2026-06-16T11:55:18.570", "fingerprint" : "34e31b0b23dbed8d265bc9b0fddd642aead64794eaf052c3520ba167e1e93038", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/remotecom/jobs/7773957003", "externalId" : "7773957003", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" }, { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States; Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceLevel" : "Manager", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you As the Senior Manager, GTM Operational Excellence, you will architect and lead the future of how our Go-To-Market (GTM) organization operates. In this role, you aren't just managing processes—you are redefining them. At Remote, AI handles our operational floor (ticket resolution, knowledge retrieval, routine fixes). Your mission is to lead a high-performing team focused on the operational ceiling: identifying root causes of friction, designing enterprise-grade systemic fixes, and partnering deeply with executive stakeholders across RevOps, Systems, Data, and Enablement to drive behavioral changes that scale. You will have a seat at the table in shaping our AI-integrated operations strategy. What you bring Experience: Deep experience in BizOps, Strategy & Operations, or RevOps within a fast-growing SaaS environment, with at least 2–3 years of experience successfully managing and scaling high-performing teams. Scale Mindset: A proven track record of building, scaling, and maturing GTM systems and processes from mid-stage growth through enterprise scale. Technical Acumen: Deep working knowledge of Salesforce and complex GTM tech stacks (e.g., Enterprise CPQ, automated lead routing, complex compensation tooling). AI & Automation Fluent: A strong builder's mindset with hands-on experience leveraging AI tools, LLMs, and automation workflows to optimize business operations. You view AI as a core operational lever, not a buzzword. Leadership Persona: You operate with an executive-level \"the buck stops here\" mentality. You are comfortable navigating ambiguity, driving alignment across matrixed organizations, and taking full accountability for global outcomes. Communication: Exceptional written and verbal English communication skills, with a proven ability to distill complex operational challenges into clear, actionable executive narratives. Remote Work: Prior experience working in a globally distributed, asynchronous environment is a strong plus. Key Responsibilities Strategic Leadership & Vision Operational Roadmap: Define and execute the multi-quarter strategy and vision for GTM Operational Excellence, aligning it with Remote’s overarching growth and revenue goals. Team Leadership: Hire, develop, and lead a high-performing team of operations managers and analysts. Act as a mentor and coach, fostering a culture of extreme ownership and continuous improvement. Executive Stakeholder Management: Serve as the primary strategic partner to VP and C-level leaders across GTM, Systems, Product, and Finance to align operational initiatives with business priorities. AI & Systems Transformation AI-Driven Architecture: Oversee the strategy for Remote’s AI ticketing layer, automated knowledge bases, and AI agent tuning. Ensure our AI tech stack is optimized to maximize deflection rates and streamline GTM workflows. Systemic Problem Solving: Move beyond symptom management. Lead deep root-cause analyses on complex enterprise-level operational issues and collaborate with Systems/Engineering teams to ship scalable, permanent fixes. Incident Command & Post-Mortems: Own the post-mortem process for major operational incidents, translating systemic vulnerabilities into robust, future-proof infrastructure improvements. Enterprise Change Management & Governance Global Change Frameworks: Establish and mature Remote’s global change management framework. Ensure high adoption rates for new GTM programs through comprehensive communication strategies, enablement alignment, and executive buy-in. Metrics & Business Impact: Own the KPIs that define operational health. Track, analyze, and present executive-level reports on core metrics including ticket volume reduction, AI deflection rates, cost-to-serve, mean time to resolution (MTTR), and change adoption velocity. Practicals You'll report to: Director, Sales Operations Team: RevOps - Sales Operations Location: For this position we welcome everyone to apply, but we will prioritise applications from the EMEA as we encourage our teams to diversify Start date: As soon as possible Application process Roughly 6 hours across 4 weeks Interview with recruiter Interview with Director, Sales Operations Interview with a cross-functional partner (async) RevOps case study Case study presentation to SVP, RevOps & Finance and Director, Sales Operations Prior employment verification check Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. The annual salary range for this full-time position is $103,550—$194,200 USD Benefits Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters: work from anywhere flexible paid time off flexible working hours (we are async) 16 weeks paid parental leave mental health support services stock options learning budget home office budget & IT equipment budget for local in-person social events or co-working spaces How you’ll plan your day (and life) We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now! How to apply Please fill out the form below and upload your CV with a PDF format. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here. 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We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you As the Senior Manager, GTM Operational Excellence, you will architect and lead the future of how our Go-To-Market (GTM) organization operates. In this role, you aren't just managing processes—you are redefining them. At Remote, AI handles our operational floor (ticket resolution, knowledge retrieval, routine fixes). Your mission is to lead a high-performing team focused on the operational ceiling: identifying root causes of friction, designing enterprise-grade systemic fixes, and partnering deeply with executive stakeholders across RevOps, Systems, Data, and Enablement to drive behavioral changes that scale. You will have a seat at the table in shaping our AI-integrated operations strategy. What you bring Experience: Deep experience in BizOps, Strategy & Operations, or RevOps within a fast-growing SaaS environment, with at least 2–3 years of experience successfully managing and scaling high-performing teams. Scale Mindset: A proven track record of building, scaling, and maturing GTM systems and processes from mid-stage growth through enterprise scale. Technical Acumen: Deep working knowledge of Salesforce and complex GTM tech stacks (e.g., Enterprise CPQ, automated lead routing, complex compensation tooling). AI & Automation Fluent: A strong builder's mindset with hands-on experience leveraging AI tools, LLMs, and automation workflows to optimize business operations. You view AI as a core operational lever, not a buzzword. Leadership Persona: You operate with an executive-level \"the buck stops here\" mentality. You are comfortable navigating ambiguity, driving alignment across matrixed organizations, and taking full accountability for global outcomes. Communication: Exceptional written and verbal English communication skills, with a proven ability to distill complex operational challenges into clear, actionable executive narratives. Remote Work: Prior experience working in a globally distributed, asynchronous environment is a strong plus. Key Responsibilities Strategic Leadership & Vision Operational Roadmap: Define and execute the multi-quarter strategy and vision for GTM Operational Excellence, aligning it with Remote’s overarching growth and revenue goals. Team Leadership: Hire, develop, and lead a high-performing team of operations managers and analysts. Act as a mentor and coach, fostering a culture of extreme ownership and continuous improvement. Executive Stakeholder Management: Serve as the primary strategic partner to VP and C-level leaders across GTM, Systems, Product, and Finance to align operational initiatives with business priorities. AI & Systems Transformation AI-Driven Architecture: Oversee the strategy for Remote’s AI ticketing layer, automated knowledge bases, and AI agent tuning. Ensure our AI tech stack is optimized to maximize deflection rates and streamline GTM workflows. Systemic Problem Solving: Move beyond symptom management. Lead deep root-cause analyses on complex enterprise-level operational issues and collaborate with Systems/Engineering teams to ship scalable, permanent fixes. Incident Command & Post-Mortems: Own the post-mortem process for major operational incidents, translating systemic vulnerabilities into robust, future-proof infrastructure improvements. Enterprise Change Management & Governance Global Change Frameworks: Establish and mature Remote’s global change management framework. Ensure high adoption rates for new GTM programs through comprehensive communication strategies, enablement alignment, and executive buy-in. Metrics & Business Impact: Own the KPIs that define operational health. Track, analyze, and present executive-level reports on core metrics including ticket volume reduction, AI deflection rates, cost-to-serve, mean time to resolution (MTTR), and change adoption velocity. Practicals You'll report to: Director, Sales Operations Team: RevOps - Sales Operations Location: For this position we welcome everyone to apply, but we will prioritise applications from the EMEA as we encourage our teams to diversify Start date: As soon as possible Application process Roughly 6 hours across 4 weeks Interview with recruiter Interview with Director, Sales Operations Interview with a cross-functional partner (async) RevOps case study Case study presentation to SVP, RevOps & Finance and Director, Sales Operations Prior employment verification check Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. The annual salary range for this full-time position is $103,550—$194,200 USD Benefits Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters: work from anywhere flexible paid time off flexible working hours (we are async) 16 weeks paid parental leave mental health support services stock options learning budget home office budget & IT equipment budget for local in-person social events or co-working spaces How you’ll plan your day (and life) We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now! How to apply Please fill out the form below and upload your CV with a PDF format. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here. Please note we accept applications on an ongoing basis.", "summaryDescription" : "Senior Manager, GTM Operational Excellence at Remote", "postedDate" : "2026-06-16T03:16:32.591", "createdAt" : "2026-06-16T03:16:32.591", "lastUpdated" : "2026-06-16T15:36:40.123", "ingestTimestamp" : "2026-06-16T03:16:32.591", "mongoId" : "6a309d64f292fd229c1030df", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb05a74d8ee00a09d9b05", "title" : "Operational Risk Specialist", "company" : "Nu", "industry" : "Risk Management", "location" : "São Paulo", "locations" : [ "São Paulo" ], "timestamp" : "2026-06-15T11:17:16.284", "fingerprint" : "1ad238f1d0dba8e4a735fb2e3becccec0fcdd83a5b7facca0ca73ed337c166b4", "source" : "ashby", "applyUrl" : "https://jobs.ashbyhq.com/nubank/9499f718-969b-4e49-b38f-aae7d7c7c60e/application", "externalId" : "9499f718-969b-4e49-b38f-aae7d7c7c60e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "São Paulo", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "hybrid" } ], "locationText" : "São Paulo, Brazil", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor", "experienceMinYears" : 3, "experienceMaxYears" : 6, "experienceLevel" : "Mid", "technicalSkills" : "Python, Scala, SQL", "professionalSkills" : [ "Financial services industry, Brazilian regulations (BACEN)" ], "hardSkillsList" : [ "Operational Risk Management", "Business Continuity Management", "Risk Reporting", "Risk Assessment", "Root Cause Analysis", "Internal Audit", "External Audit" ], "softSkillsList" : [ "Adaptability, Prioritization, Autonomy, Stakeholder Management, Influencing" ], "hardSkills" : [ { "name" : "Operational Risk Management", "level" : "intermediate" }, { "name" : "Business Continuity Management", "level" : "intermediate" }, { "name" : "Risk Reporting", "level" : "intermediate" }, { "name" : "Risk Assessment", "level" : "intermediate" }, { "name" : "Root Cause Analysis", "level" : "intermediate" }, { "name" : "Internal Audit", "level" : "intermediate" }, { "name" : "External Audit", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability, Prioritization, Autonomy, Stakeholder Management, Influencing" } ], "majorSkills" : "COSO", "majorSkillsList" : [ "COSO" ], "coreResponsibilities" : "The Operational Risk Specialist collaborates with business units to identify, evaluate, and document operational risks and controls, assessing potential risks for new products and features. The role involves conducting thorough reviews of operational incidents to identify root causes, map risks, and implement corrective actions, while also supporting Business Continuity Management and managing operational risk issues.", "teamCollaboration" : "Collaborate closely with various business units and Business Control Officers to identify, evaluate, and document operational risks and controls. Collaborate with product development teams to ensure that risk mitigation strategies are integrated into the design and implementation phases. Support the First Line of Defense (1LoD) with the review and challenge of Business Continuity Management processes.", "communicationSkills" : "English fluency; Risk communication; Executive presentations", "documentationSkills" : "Risk documentation", "continuousLearning" : "Nucleo - Our learning platform of courses.", "problemSolvingSkills" : "Analytical skills", "outcomesObjectives" : "Ensure a robust and resilient operating environment, efficient operations, regulatory compliance, and enhanced customer trust, maintaining our competitive edge and long-term success.", "qualificationsBasic" : "Bachelor’s degree in Administration, Accounting, Computer Science, Economics, or a related field. Relevant experience in Operational Risk Management, Internal/External Audit, or similar areas. Knowledge and experience in the financial services or banking industry. Experience in risk reporting and communication. In-depth understanding of operational risk frameworks (e.g., COSO). Knowledge of requirements of Brazilian regulations applied to financial and payments institutions (BACEN). Analytical and problem-solving skills. Clear, concise, and objective communication skills. Adaptability to a dynamic way of working and short-term deliverables. Advanced English communication skills, both written and verbal. Proven skills in stakeholder management and influencing skills. Ability to work autonomously and demonstrate a sense of prioritization.", "qualificationsPreferred" : "Artificial Intelligence enthusiasm and coding skills (SQL, Python, Scala, or other similar programming languages) are a plus.", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "ABOUT NU Nu is one of the largest digital financial services platforms in the world, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns. Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks. Visit our institutional page: https://www.nu.com/2026-en ABOUT US Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building. Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page Careers at Nu - Join our team! https://international.nubank.com.br/careers/ ABOUT THE ROLE The Operational Risk Team is part of the 2nd line of Defense and is responsible for managing and overseeing the operational risk function of our organization by providing independent oversight and challenge to the first line of defense. As a second line of defense, the Operational Risk team helps the business identify threats and operational risks to mitigate potential losses and customer dissatisfaction, ensuring a robust and resilient operating environment. Our proactive approach ensures efficient operations, and regulatory compliance, and enhances customer trust, maintaining our competitive edge and long-term success. RESPONSIBILITIES - Risk and Control Self-Assessment: Collaborate closely with various business units and Business Control Officers to identify, evaluate, and document operational risks and controls, based on the Nubank’s Methodology. - Evaluation of New Products and Features: Assess potential operational risks associated with the launch of new products, services, or features. Collaborate with product development teams to ensure that risk mitigation strategies are integrated into the design and implementation phases. - Incident Oversight: Conduct thorough reviews of operational incidents to identify and raise operational issues, map associated risks and controls, and accurately identify BDRO losses. Lead investigations to determine root causes and implement corrective actions to prevent recurrence. - Root Cause Analyses: Lead root cause analysis of operational risk incidents, identifying issues and helping the 1LoD [First Line of Defense] to define corrective actions to prevent recurrence. - Third-Party Assessment: Assess suppliers in terms of Business Continuity Management governance. - Business Continuity Management (BCM): Support the First Line of Defense (1LoD) with the review and challenge of Business Continuity Management processes. - Issues Management: Identify, document, and track operational risk issues. Ensure timely resolution and implementation of corrective actions, while keeping stakeholders informed of progress and outcomes. QUALIFICATIONS - Bachelor’s degree in Administration, Accounting, Computer Science, Economics, or a related field. - Relevant experience in Operational Risk Management, Internal/ External Audit, or similar areas - Strong knowledge and experience in the financial services or banking industry. - Experience in risk reporting and communication, including presenting findings and recommendations to executive leadership and relevant stakeholders to ensure a clear understanding of the risk landscape. - In-depth understanding of operational risk frameworks (e.g., COSO). - Knowledge of requirements of Brazilian regulations applied to financial and payments institutions (BACEN). - Analytical and problem-solving skills, with the ability to translate complex technical information into clear business insights. - Clear, concise, and objective communication skills / Adaptability to a dynamic way of working and short-term deliverables. - Advanced English communication skills, both written and verbal. - Proven skills in stakeholder management and influencing skills / Ability to work autonomously and demonstrate a sense of prioritization - Artificial Intelligence enthusiasm and coding skills (SQL, Python, Scala, or other similar programming languages) are a plus. LOCATION & WORK MODEL - Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. - This position is based on Sao Paulo, Brazil BENEFITS - Chance of earning equity at Nubank - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação) - Public Transportation Commuting Benefit (Vale-Transporte) - NuCare – Psychological, Financial and Legal Assistance Program - Life Insurance - Medical Plan - Dental Plan - NuLanguage – Language Course Program - Nucleo - Our learning platform of courses - Extended Parental Leave - Daycare Allowance - Parental Consultancy - Work-from-home Allowance - Gym Partnerships - 30 days of paid vacation - Relocation Assistance Package, if applicable By submitting an application, I acknowledge that I have read and understand the Nubank Candidate Privacy Notice. Nubank Candidate Privacy Notice (English https://building.nubank.com/privacy-notice-for-candidates// Portuguese https://building.nubank.com/pt-br/aviso-de-privacidade-para-candidatos/ / Spanish). https://nu.com.mx/aviso-de-privacidad-candidatos/", "summaryDescription" : "Operational Risk Specialist at Nu. Skills: COSO. The Operational Risk Specialist collaborates with business units to identify, evaluate, and document operational risks and controls, assessing potential risks for new products and features. The role involves conducting thorough reviews of operational incidents to identify root causes, map risks, and implement corrective actions, while also supporting Business Continuity Management and managing operational risk issues.", "createdAt" : "2026-06-14T18:00:45.940", "lastUpdated" : "2026-06-15T11:17:16.284", "ingestTimestamp" : "2026-06-14T18:00:45.940", "mongoId" : "6a2cb05a74d8ee00a09d9b05", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "Operational Risk Management", "Business Continuity Management", "Risk Reporting", "Risk Assessment", "Root Cause Analysis", "Internal Audit", "External Audit", "Adaptability, Prioritization, Autonomy, Stakeholder Management, Influencing", "COSO", "Financial services industry, Brazilian regulations (BACEN)" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca51974d8ee00a09b4ac2", "title" : "Director, Data Management and Systems", "company" : "Apogee Therapeutics", "industry" : "Biotech", "salary" : { "min" : 215000.0, "max" : 245000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T00:34:50.028", "fingerprint" : "a67a650203974e35a7812b79bd50b8cc4f96c4b227cf574f7ee5ceabd7897932", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/apogeetherapeutics/jobs/5161364007", "externalId" : "5161364007", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 12, "experienceLevel" : "Director", "technicalSkills" : "SQL, Python, R, Scala, Spark, Dbt, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Dbt Cloud, Delta Lake, AWS, GCP, Azure, SageMaker, Vertex AI, ML Studio, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow", "professionalSkills" : [ "Data management", "Systems management", "Data engineering", "Machine learning", "Business intelligence", "Data analytics", "Quantitative analysis", "Statistical modeling" ], "hardSkillsList" : [ "Data warehousing", "ETL processes", "Data modeling", "Database administration", "Cloud computing", "Statistical analysis", "Machine learning algorithms", "Data visualization", "A/B testing", "Causal inference" ], "hardSkills" : [ { "name" : "Data warehousing", "level" : "intermediate" }, { "name" : "ETL processes", "level" : "intermediate" }, { "name" : "Data modeling", "level" : "intermediate" }, { "name" : "Database administration", "level" : "intermediate" }, { "name" : "Cloud computing", "level" : "intermediate" }, { "name" : "Statistical analysis", "level" : "intermediate" }, { "name" : "Machine learning algorithms", "level" : "intermediate" }, { "name" : "Data visualization", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "majorSkills" : "Data management, Systems management, Machine learning, Business intelligence", "majorSkillsList" : [ "Data management", "Systems management", "Machine learning", "Business intelligence" ], "coreResponsibilities" : "Oversee data management systems, Ensure data integrity, Develop and implement data strategies, Manage data governance policies, Lead data engineering initiatives, Build and maintain data pipelines, Optimize data storage and retrieval, Implement data quality controls, Drive analytics and BI initiatives, Develop predictive models, Collaborate with stakeholders", "teamCollaboration" : "Cross-functional teams; Business stakeholders", "domainKnowledge" : "Genomics; Drug discovery; Clinical trials", "domainList" : [ "genomics", "drug-discovery", "clinical-trials" ], "domainSpecificKnowledge" : [ "Genomics", "Drug discovery", "Clinical trials" ], "toolProficiency" : [ "Tableau", "Power BI", "Looker" ], "communicationSkills" : "Stakeholder communication", "documentationSkills" : "Technical documentation", "problemSolvingSkills" : "Analytical skills", "qualificationsBasic" : "5+ years experience, SQL proficiency, Bachelor's degree", "qualificationsPreferred" : "PhD preferred, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification, Experience with scikit-learn, Experience with TensorFlow, Experience with PyTorch, Experience with XGBoost, Experience with LightGBM, Experience with Hugging Face, Experience with MLflow", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Apogee Therapeutics Founded in 2022, Apogee Therapeutics, Inc. (Ticker: APGE) is a well-funded, Nasdaq listed company that offers the opportunity to work in a fast-paced, highly dynamic environment. At Apogee, you can actively contribute to shaping the company culture, take on various roles and responsibilities, and grow professionally. Apogee Therapeutics is a clinical-stage biotechnology company advancing novel biologics with potential for differentiated efficacy and dosing in the largest I ensure accountability and high-quality deliverables. Lead vendor selection and contract input for DM-related services. People Leadership advanced degree preferred. 12+ years of experience in clinical data management within biotech, pharma, or CRO environments. Experience in both operational DM and systems/technology implementation. Demonstrated leadership of DM activities across multiple clinical trials and programs. Technical Expertise Deep knowledge of EDC systems (e.g., Medidata Rave). Strong understanding of CDISC standards (SDTM, CDASH) and data lifecycle. Experience with data integrations, external data (labs, imaging, biomarkers), and decentralized trial technologies. Familiarity with data visualization and analytics tools is a plus. Leadership & Competencies Proven ability to lead cross-functional teams and influence at the program level. Strong strategic thinking with hands-on execution capability. Excellent communication and stakeholder management skills. Experience in fast-paced, growing organizations preferred. Ability to bridge systems/technology with clinical execution. Strong ownership mindset over data quality and delivery timelines. Proactive, solutions-oriented approach to complex data challenges. Effective leadership in ambiguity and evolving clinical landscapes. The anticipated salary range for candidates for this role will be $215,000 - $245,000/year. The final salary offered will depend on several factors, which may include, but is not limited to relevant years of experience, educational background, and geography. What We Offer A great culture, grounded in our C.O.R. E. values: Caring, Original, Resilient and Egoless Opportunity to work in a fast-paced, highly dynamic environment where you help shape the culture and company, wear multiple hats, and learn quickly Market competitive compensation and benefits package, including base salary, performance bonus, equity grant opportunities, health, welfare & retirement benefits We provide competitive time off, including three weeks PTO, two one-week company-wide shutdowns a year and dedicated paid sick leave Commitment to growing you professionally and providing access to resources to further your development Apogee offers regular all team, in-person meetings to build relationships and problem solve E-Verify Participation: As part of the I9 verification of authorization to work in the US, Apogee participates in E-Verify. To learn more about E-Verify please review this poster. Apogee Therapeutics is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. To review our privacy policy, click here It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.", "summaryDescription" : "Director, Data Management and Systems at Apogee Therapeutics. Skills: Data management, Systems management, Machine learning, Business intelligence. Oversee data management systems. Ensure data integrity", "postedDate" : "2026-06-14T20:07:58.302", "createdAt" : "2026-06-14T20:07:58.302", "lastUpdated" : "2026-06-16T00:34:50.028", "ingestTimestamp" : "2026-06-14T20:07:58.302", "mongoId" : "6a2ca51974d8ee00a09b4ac2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 215000, "salaryAnnualMax" : 245000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Data warehousing", "ETL processes", "Data modeling", "Database administration", "Cloud computing", "Statistical analysis", "Machine learning algorithms", "Data visualization", "A/B testing", "Causal inference", "Data management", "Systems management", "Machine learning", "Business intelligence", "Data engineering", "Data analytics", "Quantitative analysis", "Statistical modeling", "Genomics", "Drug discovery", "Clinical trials", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "Tableau", "Power BI", "Looker" ], "skillCount" : 28, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a3055d5f292fd229cf2213e", "title" : "Senior Identity and Access Management (IAM) Engineer", "company" : "Zelis", "salary" : { "min" : 2200000.0, "max" : 3500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Senior Identity and Access Management (IAM) Engineer in India, adjusted for seniority, industry, and company size." }, "location" : "India", "locations" : [ "India" ], "timestamp" : "2026-06-16T15:07:36.926", "fingerprint" : "7db21c1bc465b3bbfc86fbc9cbf78ff15bd94a654283e513cfdc5f1ec1ecc6c4", "source" : "workday", "language" : "en", "applyUrl" : "https://zelis.wd1.myworkdayjobs.com/ZelisCareers/job/India-Hyderabad/Senior-Identity-and-Access-Management--IAM--Engineer_JR110900", "externalId" : "JR110900", "industryFunction" : { }, "locationPoint" : "20.5937,78.9629", "structuredLocations" : [ { "country" : "India", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "India", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "**About Us** Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture. **Why We Do What We Do** In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system. Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. **Position Overview** We are seeking a highly skilled and motivated Senior Identity and Access Management (IAM) Engineer to join our Information Security team. The ideal candidate will primarily be responsible for managing and optimizing our Privileged Access Management (PAM) solution to ensure the security and integrity of our organization’s privileged accounts. This role will also involve a secondary focus on IAM and Identity Governance and Administration (IGA). Key responsibilities include the daily administration and continuous improvement of Zelis’s PAM environment, as well as collaboration with the IAM team for identity management through the Zelis IGA tool. Additionally, this role requires collaboration with the broader Security Engineering team, which oversees all security platforms across Zelis. Key Responsibilities * CyberArk Administration: Manage the deployment, configuration, and maintenance of CyberArk Privilege Cloud, including the Central Policy Manager (CPM), Password Vault, and Privileged Session Manager (PSM). * CyberArk Engineering: Build and maintain integrations between CyberArk and third-party applications to enable remote access (RDP, SSH, etc.) and credential rotation * Identity and Access Management: Administer accounts, groups and services related to identity and access in Active Directory, Microsoft Azure/Entra, and Cisco Duo. * Identity Governance: Assist with configuration and management of SailPoint for mover/joiner/leaver scenarios and governance of all Zelis applications and associates * Policy Implementation: Implement and enforce policies and procedures for IAM to align with corporate guidelines, industry best practices and regulatory requirements. * Documentation: Maintain documentation for IAM configurations and procedures. * Training and Support: Provide training and support to other Zelis IT staff and business units on best practices for IAM and PAM. * Continuous Improvement: Stay up to date with the latest security trends and product updates. Identify opportunities for process improvements and implement enhancements. Required Qualifications * Education: Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field. * Experience: 7+ years of experience with CyberArk Privilege Cloud, SailPoint, Microsoft Azure/Entra, Active Directory, or similar IAM/PAM tools * Certifications: CISSP, CISM or other relevant industry certifications are a plus. Technical Skills: * In-depth knowledge of CyberArk solutions and components. * In-depth knowledge of Active Directory * Experience with privileged access management, identity management, identity governance and security controls. * Experience with Single Sign On (SSO) and related protocols. * Familiarity with scripting languages (e.g., PowerShell, Python), REST APIs and API based authentication. Desired Skills * Analytical Skills: Strong problem-solving abilities and attention to detail. * Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders. * Project Management: Ability to manage multiple tasks and projects simultaneously, prioritize effectively, and meet deadlines. **Commitment to Diversity, Equity, Inclusion, and Belonging** At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day. **Equal Employment Opportunity** Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. **Accessibility Support** We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email [_talentacquisition @zelis.com_](mailto:talentacquisition@zelis.com?subject=Accessibility%20Support%20Request).", "summaryDescription" : "Senior Identity and Access Management (IAM) Engineer at Zelis", "postedDate" : "2026-06-16T03:47:22.552", "createdAt" : "2026-06-16T03:47:22.548", "lastUpdated" : "2026-06-16T15:07:36.926", "ingestTimestamp" : "2026-06-16T03:47:22.548", "mongoId" : "6a3055d5f292fd229cf2213e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://zelis.wd1.myworkdayjobs.com/ZelisCareers/job/India-Hyderabad/Senior-Identity-and-Access-Management--IAM--Engineer_JR110900", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "senior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d7b3874d8ee00a0c052d1", "title" : "Manager, Operational Risk Management", "company" : "NAV CANADA", "industry" : "Government", "salary" : { "min" : 115500.0, "max" : 167500.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Manager, Operational Risk Management in Ottawa, Canada, adjusted for government industry and manager seniority." }, "location" : "Ottawa", "locations" : [ "Ottawa", "Canada" ], "certifications" : [ "CRMP", "CRM", "CIA", "CPA", "CISA", "PMP", "ISO 31000" ], "timestamp" : "2026-06-16T03:00:53.352", "fingerprint" : "d6886f6fc6b8fdd6dbd9570d5b28f1790cc207da2d1a1a1885265d5a1a54dcc6", "source" : "workday", "language" : "en", "applyUrl" : "https://navcanada.wd10.myworkdayjobs.com/NAV_Careers/job/Ottawa/Manager--Operational-Risk-Management_JR-8024", "externalId" : "JR-8024", "industryFunction" : { }, "locationPoint" : "5.71842,-6.27466", "structuredLocations" : [ { "city" : "Ottawa", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "45.4208777,-75.6901106" } ], "locationText" : "Ottawa, Ontario, Canada", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Power Bi", "professionalSkills" : [ "Risk management", "Operational planning", "Performance measures", "Risk consulting", "Scenario analysis", "Emerging risk reviews" ], "hardSkillsList" : [ "Risk assessment", "Control analysis", "Action plans" ], "hardSkills" : [ { "name" : "Risk assessment", "level" : "intermediate" }, { "name" : "Control analysis", "level" : "intermediate" }, { "name" : "Action plans", "level" : "intermediate" } ], "majorSkills" : "Operational Risk Management, Risk Control Self-Assessment, Enterprise Risk Management", "majorSkillsList" : [ "Operational Risk Management", "Risk Control Self-Assessment", "Enterprise Risk Management" ], "coreResponsibilities" : "Lead development of RCSA program, Execute RCSA program, Maintain RCSA program, Improve RCSA program, Develop risk management policies, Recommend risk management policies, Establish metrics, Measure program monitor, Evaluate program progress, Report on progress, Guide cross-functional teams, Support cross-functional teams, Prepare risk assessments, Analyze controls, Identify gaps, Prioritize actions, Facilitate management action plans, Provide risk consulting, Evaluate risk management techniques, Recommend improvements, Assess adherence to ERM, Provide training on risk assessments, Provide training on scenario analysis, Provide training on emerging risk reviews, Participate in annual planning, Maintain collaborative relationships, Build internal alliances, Build external alliances, Influence risk resolution, Manage ERM training programs, Update ERM training content", "teamCollaboration" : "Cross-functional teams; Business leaders; Management; Risk committees; Leadership; Stakeholders", "projectManagementSkills" : [ "Project management", "Operational planning", "Facilitating meetings" ], "domainKnowledge" : "Enterprise Risk Management Framework; Risk Control Self-Assessment; Three Lines Model; Operational resilience; Business continuity", "domainList" : [ "enterprise-risk-management-framework", "risk-control-self-assessment", "three-lines-model", "operational-resilience", "business-continuity" ], "domainSpecificKnowledge" : [ "Enterprise Risk Management Framework", "Risk Control Self-Assessment", "Three Lines Model", "Operational resilience", "Business continuity" ], "toolProficiency" : [ "Microsoft Excel", "GRC platforms" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Opportunities for growth and development", "problemSolvingSkills" : "Analytical ability; Identify practical solutions", "specialRequirements" : "Minimum 3 days per week on site, Occasional travel required, Security requirement, Legally able to work in Canada", "qualificationsBasic" : "5+ years operational risk management, Experience setting targets, Experience developing performance measures, Experience collaborating with stakeholders, Experience communicating effectively, Experience in project management, Experience in operational planning, Experience facilitating meetings, Experience with operational resilience, Experience with business continuity, Experience with risk analysis frameworks", "qualificationsPreferred" : "Professional certifications or designations", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "**Job Posting Title** Manager, Operational Risk Management **Job Category** Risk Management **Language Requirements** Bilingual Preferred / Bilingue de préférence In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré. **Flexible Work Agreement Type** Hybrid / Hybride **Posting End Date** 2026-06-24 **Job Grade** L1 Zone A **Pay Range** Commensurate with Experience / Selon l’expérience **Job Summary** The Manager, Operational Risk Management (ORM) is responsible for leading the development, execution, continuous improvement, and awareness of NAV CANADA’s Risk & Control Self-Assessment (RCSA) program. This role works closely with the Manager, Enterprise Risk & Governance providing oversight of operational risks, ensuring they are identified, assessed, monitored, and reported in alignment with our Enterprise Risk Management Framework. The Manager ORM partners closely with business leaders across the company to ensure consistent risk management practices across risk entities, supporting decision making through the management of high-priority operational risks and the implementation of effective risk strategies. **Job Description** **What NAV CANADA offers you:** * Challenging, team-oriented work environment * Competitive compensation and benefits * Defined benefit pension plan * Opportunities for growth and development * Flexible work arrangements * Diverse and inclusive workforce **In this role you will:** * Lead the development, execution, maintenance, and continuous improvement of the Risk Control Self-Assessment (RCSA) program in alignment with NAV CANADA’s Enterprise Risk Management (ERM) framework and industry best practices. * Develop and recommend best-practice operational risk management policies, standards, processes, and methodologies, ensuring alignment and integrity across operational units. * Establish metrics (Key Risk Indicators and Key Performance Indicators) to measure program effectiveness; monitor, evaluate, and report on progress, including performance and remediation activities for the company. * Guide and support cross-functional teams throughout the risk management lifecycle; partner with leaders to prepare risk assessments, analyze controls, identify gaps, prioritize actions, and facilitate management action plans. * Provide trusted risk consulting to all levels of management and risk committees and evaluate the appropriateness of operational risk management techniques employed across business units, recommending improvements where needed. * Assess adherence to ERM governance framework and provide training and functional advice on conducting risk assessments, scenario analysis, and emerging risk reviews. * Participate in annual planning for Operational Risk Management (ORM) activities, budgets, and resources. * Maintain collaborative relationships with leadership and stakeholders to promote engagement in ORM activities and build credibility for the program. * Build strong internal and external alliances to influence the identification and resolution of significant operational risks and opportunities. * Manage the development and delivery of ERM/ORM training programs, continuously updating content to ensure effectiveness. **What you bring:** **Education:** * Bachelor’s degree in business, commerce, finance, engineering, economics, data analytics, or a related field. * Professional certifications or designations (e.g., CRMP, CRM, CIA, CPA, CISA, PMP, ISO 31000 or equivalent) are considered an asset. **Experience:** * 5+ years of operational risk management, audit, compliance, operations, or related experience, including developing and operating an ORM process or performing a broad-based operational risk consulting role. * Experience in setting targets and developing/implementing performance measures for projects and programs. * Experience collaborating with stakeholders and communicating effectively with internal and external groups. * Experience in project management, operational planning, and facilitating meetings to identify priorities, assess risks, and gain consensus on action plans. * Experience with operational resilience, business continuity, and risk analysis frameworks. **Knowledge:** * Solid understanding of ERM frameworks and concepts (e.g., CRMP, CRM, CIA, CPA, CISA, PMP, ISO 31000 or equivalent). * Knowledge of departmental/program effectiveness, and the Three Lines Model. * Knowledge of standards and best practices in operational risk management. **How others describe you:** * Excellent written and verbal communication skills. * Demonstrated ability to translate complex risk concepts into clear, concise narratives, visuals, and recommendations. * Strong conceptual and analytical ability to assess complex operations problems and identify practical solutions. * Proven ability to build and maintain trusted, collaborative relationships with operational leaders and stakeholders. * Skilled in guiding diverse stakeholders, building consensus, and influencing decisions independently. * Strong prioritization, organization, and follow-through under tight deadlines. * Adept at managing multiple initiatives concurrently. * Demonstrates sound judgement, confidentiality, and adherence to ethical standards. * Intermediate or advanced proficiency with Microsoft Excel, familiarity with Power Bi or similar analytics tools, and experience with GRC platforms. **Working Conditions:** * This position is a hybrid position with a minimum 3 days per week on site. * Occasional travel required **Behaviour Statement:** * All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties. NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught. Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. The successful candidate must meet the security requirement of the position and be legally able to work in Canada. We thank all applicants for their interest; only those selected for next steps will be contacted. -", "summaryDescription" : "Manager, Operational Risk Management at NAV CANADA. Skills: Operational Risk Management, Risk Control Self-Assessment, Enterprise Risk Management. Lead development of RCSA program. Execute RCSA program", "postedDate" : "2026-06-11T18:55:03.895", "createdAt" : "2026-06-14T18:55:03.839", "lastUpdated" : "2026-06-16T03:00:53.352", "ingestTimestamp" : "2026-06-14T18:55:03.839", "mongoId" : "6a2d7b3874d8ee00a0c052d1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://navcanada.wd10.myworkdayjobs.com/NAV_Careers/job/Ottawa/Manager--Operational-Risk-Management_JR-8024", "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Risk assessment", "Control analysis", "Action plans", "Operational Risk Management", "Risk Control Self-Assessment", "Enterprise Risk Management", "Risk management", "Operational planning", "Performance measures", "Risk consulting", "Scenario analysis", "Emerging risk reviews", "Project management", "Facilitating meetings", "Enterprise Risk Management Framework", "Three Lines Model", "Operational resilience", "Business continuity", "CRMP", "CRM", "CIA", "CPA", "CISA", "PMP", "ISO 31000", "Microsoft Excel", "GRC platforms" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "manager", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6ac174d8ee00a090db79", "title" : "Manager Aircraft Records", "company" : "Atlas Air", "industry" : "Logistics", "salary" : { "min" : 75000.0, "max" : 102000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Erlanger, KY, USA", "locations" : [ "Erlanger", "KY", "USA" ], "timestamp" : "2026-06-15T03:34:37.246", "fingerprint" : "140f6c57b5c180f5783d0f4791cb773c67b6aa7365c1e120b0b6bab1e52100be", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.atlasairworldwide.com/careers/job-board/?gh_jid=4202092009", "externalId" : "4202092009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Erlanger", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.0167275,-84.6007773" } ], "locationText" : "Erlanger, Kentucky, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Aircraft records management", "Component tracking", "Maintenance documentation" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Aircraft records management", "level" : "intermediate" }, { "name" : "Component tracking", "level" : "intermediate" }, { "name" : "Maintenance documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Aircraft records, Maintenance programs, Regulatory compliance", "majorSkillsList" : [ "Aircraft records", "Maintenance programs", "Regulatory compliance" ], "coreResponsibilities" : "Oversee Airframe Records department, Ensure records per MIP, Manage removed maintenance documentation, Develop processes for accuracy, Implement processes for efficiency, Monitor records team, Maintain program status, Manage LLP and HT data, Manage day-to-day workload, Archive maintenance records, Monitor component transactions, Oversee aircraft onboarding, Oversee lease returns, Provide technical records support, Answer technical questions, Research technical records, Manage component configuration, Track NHA/NLA configuration, Work with internal customers, Implement program changes, Implement configuration changes, Monitor department training, Ensure adequate staffing, Prepare reports for management, Prepare reports for agencies, Prepare records for acquisitions, Prepare records for lease returns, Assist in special projects, Manage electronic record security, Manage electronic record access, Maintain inventory of records, Process electronic records, Review electronic records, Identify record corrections, Obtain record corrections, Liaise with FAA, Coordinate FAA requests", "teamCollaboration" : "Aircraft Engineering; Planning; Maintenance; Maintenance Programs", "domainKnowledge" : "Aircraft maintenance; Federal regulations; General Maintenance Manual; FAA Operations Specifications", "domainList" : [ "aircraft-maintenance", "federal-regulations", "general-maintenance-manual", "faa-operations-specifications" ], "domainSpecificKnowledge" : [ "Aircraft maintenance", "Federal regulations", "General Maintenance Manual", "FAA Operations Specifications" ], "toolProficiency" : [ "AirVault", "TRAX" ], "communicationSkills" : "Technical questions; Technical records", "documentationSkills" : "Maintenance documentation; Technical records", "problemSolvingSkills" : "Identify and obtain corrections", "qualificationsBasic" : "5+ years management experience", "qualificationsPreferred" : "10+ years aviation maintenance experience, Bachelor's degree or higher", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join Atlas Air Worldwide. Move the World with Us! At Atlas Air Worldwide, we’re not just an airline, we’re a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we’re built on a foundation of safety, service excellence, integrity, innovation, teamwork, and responsibility. With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we’re driven by purpose. If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here. Position Summary: This position is responsible for the overall leadership of the Airframe Records department. Ensures all aircraft records responsibilities are performed per the applicable aircraft Maintenance and Inspection Program (MIP). Major Job Accountabilities: Responsible for overseeing the management of removed maintenance documentation and associated forms required by the General Maintenance Manual (GMM) and the applicable Code of Federal Regulations (CFR) specifically relating to 121.380. Develops and implements the processes and procedures for managing a high level of accuracy necessary to keep airframe records efficient. Manages and monitors the records team to maintain the Company's Maintenance and Inspection Programs' current status and the related aircraft records. Airframe and Landing Gear Life Limited Parts (LLP) and Hard Times (HT) Total Time in Service (TT), or Total Airframe Time (TAT) Total Cycles in Service (TC), or Total Airframe Cycles (TAC) Time Since Last Shop Visit (TSLSV) as applicable Cycles Since Last Shop Visit (CSLSV) as applicable Component Time Since Overhaul (TSO), Cycles Since Overhaul (CSO), as applicable Manages the day-to-day workload of department supervisors and analysts to ensure a high level of accuracy to keep the department working efficiently. Manages the electronic in AirVault and hard-copy maintenance records archiving of all documentation and associated forms required by the General Maintenance Manual (GMM) and applicable regulations (121.380). Responsible for the day-to-day monitoring of component transactions in TRAX (Pending / Parts on Hold). Oversees the onboarding and lease returns of all new/returned aircraft from the FAA Operations Specifications. Provides technical records support to external customers in answering technical questions, researching/obtaining technical records. (LLP/HT, TAT, Airframe Back to Birth records and certified reports). Manage Component Configuration for Next Higher Assembly / Next Lower Assembly configuration (NHA/NLA) tracking. Work with internal customers such as Aircraft Engineering, Planning, Maintenance, and Maintenance Programs to implement required program changes or configuration changes. Monitors all department training to ensure the department is adequately staffed with available backups. Reviews and approves all compliance status reports for internal management and regulatory agencies as required. Prepare records and reports for all new acquisition aircraft as well as lease returns. Assist in Special Projects as necessary. Manage the day-to-day security and access requirements for all electronic maintenance records and documents. Maintain inventory of all records to ensure quick and efficient retrieval when required. Process and review electronic maintenance records to ensure accuracy and completeness. Identify and obtain corrections to discrepant records as necessary. Serve as a liaison to the FAA, coordinating all records request. Qualifications: 5+ years’ management experience required. 10+ years’ experience in an aviation maintenance environment (specifically aircraft components and records) preferred. A bachelor's degree (4-year degree) or higher education emphasizes business or aviation preferred. Aircraft knowledge desired, but not required - specifically regarding the Boeing 737, 747, 767, and 777 fleet types. Advanced understanding of AirVault, TRAX, AIMS functionality, and management. Is computer literate, with a keen knowledge of Microsoft Office Software programs. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document by clicking \"EEO Is The Law\" . To view our Pay Transparency Statement, please click here: Pay Transparency Statement Competitive compensation will be offered based on a variety of factors, including a candidate's experience, skills, education, geographic location, internal equity and other factors. In addition, a range of benefits to include medical, dental and vision insurance, employee assistance program, as well as generous paid time off, and 401K contributions are offered as a part of the total compensation package. Pay Range $75,000—$102,000 USD At Atlas Air Worldwide, we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ambition.", "summaryDescription" : "Manager Aircraft Records at Atlas Air. Skills: Aircraft records, Maintenance programs, Regulatory compliance. Oversee Airframe Records department. Ensure records per MIP", "postedDate" : "2026-06-14T01:43:59.483", "createdAt" : "2026-06-14T01:43:59.483", "lastUpdated" : "2026-06-15T03:34:37.246", "ingestTimestamp" : "2026-06-14T01:43:59.483", "mongoId" : "6a2c6ac174d8ee00a090db79", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 102000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Aircraft records management", "Component tracking", "Maintenance documentation", "Leadership", "Aircraft records", "Maintenance programs", "Regulatory compliance", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Aircraft maintenance", "Federal regulations", "General Maintenance Manual", "FAA Operations Specifications", "AirVault", "TRAX" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7c8b74d8ee00a094db1b", "title" : "Workforce Management and Systems Intern", "company" : "Indie Campers", "industry" : "Hospitality", "salary" : { "min" : 10000.0, "max" : 15000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an entry-level internship in Lisboa, Portugal, adjusted for the travel industry." }, "location" : "Lisboa, Lisboa, Portugal", "locations" : [ "Lisboa", "Lisboa", "Portugal" ], "timestamp" : "2026-06-16T01:30:20.095", "fingerprint" : "8787326c17ac5f0f5457dfbd272f7418f5ebf953832ce4a922974877f129d149", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/indiecampers-linkedin/jobs/8564453002", "externalId" : "8564453002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lisboa", "state" : "Lisboa", "country" : "Portugal", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "38.7077507,-9.1365919" } ], "locationText" : "Lisboa, Lisboa, Portugal", "employmentType" : "INTERNSHIP", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "qualificationsBasic" : "0-2 years in WFM, 0-2 years in operations, 0-2 years in analytics", "qualificationsPreferred" : "Exposure to contact centers, Exposure to BPO environments, Exposure to operational systems", "rawDescription" : "ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey. THE ROLE We are looking for a Workforce Management 0–2 years in WFM, operations, analytics, or similar roles. Exposure to contact centers, BPO environments, or operational systems is a plus. WHAT WE OFFER The opportunity to contribute to the scaling of a unique global company in a fast-growing market. Work with outstanding professionals from multiple nationalities and backgrounds in a dynamic scale-up environment. Competitive benefits including health insurance, travel and education vouchers, road trips in our campervans, and free snacks and coffee in the office.", "summaryDescription" : "Workforce Management and Systems Intern at Indie Campers", "postedDate" : "2026-06-14T19:19:43.140", "createdAt" : "2026-06-14T19:19:43.140", "lastUpdated" : "2026-06-16T01:30:20.095", "ingestTimestamp" : "2026-06-14T19:19:43.140", "mongoId" : "6a2c7c8b74d8ee00a094db1b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Travel", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305088f292fd229cef193b", "title" : "Senior Analyst Revenue Strategy and Channel Management", "company" : "SIXT", "industry" : "Automotive", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Analyst Revenue Strategy and Channel Management in Fort Lauderdale, United States, adjusted for industry and company size." }, "location" : "Fort Lauderdale, FL, United States", "locations" : [ "Fort Lauderdale", "FL", "United States" ], "timestamp" : "2026-06-16T05:09:05.652", "fingerprint" : "669ac02eb725b338adb2cfedc65a27e1be1b675ac73dfe60b558bd70b5ac1789", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132269199-senior-analyst-revenue-strategy-and-channel-management", "externalId" : "744000132269199", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fort Lauderdale", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "26.1223084,-80.1433786" } ], "locationText" : "Fort Lauderdale, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "SQL, AWS Athena, Excel, Tableau", "professionalSkills" : [ "Revenue management", "Channel management", "Pricing strategy", "Data analysis" ], "hardSkillsList" : [ "Data visualization", "Performance tracking", "KPI analysis" ], "hardSkills" : [ { "name" : "Data visualization", "level" : "intermediate" }, { "name" : "Performance tracking", "level" : "intermediate" }, { "name" : "KPI analysis", "level" : "intermediate" } ], "majorSkills" : "Revenue strategy, Channel management, Data analysis", "majorSkillsList" : [ "Revenue strategy", "Channel management", "Data analysis" ], "coreResponsibilities" : "Track performance across U.S. sales channels, Analyze large data sets, Uncover trends, highlight risks, identify opportunities, Build, automate, and maintain dashboards, Visualize key KPIs, Present data-driven insights, Propose channel optimizations, Design pricing and channel tests, Evaluate pricing and channel tests, Collaborate with Global Channel Management, Collaborate with Partner Sales, Collaborate with Market Yield teams", "teamCollaboration" : "Cross-functional teams; Senior leadership; Global Channel Management; Partner Sales; Market Yield teams", "domainKnowledge" : "Revenue strategy; Channel management; Pricing strategy; Distribution strategy", "domainList" : [ "revenue-strategy", "channel-management", "pricing-strategy", "distribution-strategy" ], "domainSpecificKnowledge" : [ "Revenue strategy", "Channel management", "Pricing strategy", "Distribution strategy" ], "toolProficiency" : [ "AWS Athena", "Tableau" ], "communicationSkills" : "Present data-driven insights; Summarize complex analyses", "problemSolvingSkills" : "Identify optimization opportunities; Uncover trends; Identify revenue opportunities", "outcomesObjectives" : "Drive revenue growth; Improve yield; Improve booking performance; Align channel strategies", "qualificationsBasic" : "Bachelor’s degree in Business, Economics, Data Analytics, or related field, 2+ years analytical or revenue management experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As a Senior Analyst Revenue Strategy & Channel Management at SIXT, you will play a critical role in driving revenue growth by analyzing the performance of our U.S. sales channels, identifying optimization opportunities, and supporting strategic pricing initiatives. Reporting to the Senior Manager of Revenue Strategy and working closely with cross-functional teams across the U.S. and Germany, you will translate complex data into actionable insights that directly influence pricing and distribution strategies. This position is ideal for a data-driven analyst who thrives in a fast-paced, analytical environment and enjoys transforming data into strategy. YOUR ROLE AT SIXT * You act as the primary contact for performance tracking and analysis across all U.S. sales channels, including B2C direct, OTA, broker, and tour operator segments * You analyze large data sets using AWS Athena, SQL, Excel, and Tableau to uncover trends, highlight risks, and identify revenue opportunities * You build, automate, and maintain dashboards that visualize key KPIs across markets and channels * You present data-driven insights and channel optimization proposals to senior leadership, driving decision-making and strategy alignment * You design and evaluate pricing and channel tests to improve yield and booking performance * You collaborate closely with Global Channel Management, Partner Sales, and Market Yield teams to ensure channel strategies are aligned and optimized YOUR SKILLS MATTER * Education & Experience You hold a Bachelor’s degree in Business, Economics, Data Analytics, or a related field and bring at least two years of relevant analytical or revenue management experience * Technical Expertise You are proficient in SQL or AWS Athena, with strong skills in Excel and experience visualizing data in Tableau or similar BI tools * Analytical Thinking You enjoy working with large data sets, uncovering insights, and transforming findings into actionable business recommendations * Communication & Collaboration You are a clear communicator who can summarize complex analyses and influence stakeholders across departments * Adaptability You manage multiple priorities effectively and thrive in a dynamic, fast-paced environment WHAT WE OFFER * Comprehensive Health Insurance Access healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan * AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve * Paid Time Off & Sick Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance * Exclusive Employee Rentals Leverage special rental discounts exclusive to employees, offering great savings for you, friends, and family * Self-Motivation & Reliability You work autonomously, take full ownership of your projects, and consistently deliver results with a proactive, dependable mindset * Perks Experience the advantages of working in a dynamic work environment and ample opportunities for professional advancement ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Senior Analyst Revenue Strategy and Channel Management at SIXT. Skills: Revenue strategy, Channel management, Data analysis. Track performance across U.S. sales channels. 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Reporting to the Senior Manager of Revenue Strategy and working closely with cross-functional teams across the U.S. and Germany, you will translate complex data into actionable insights that directly influence pricing and distribution strategies. This position is ideal for a data-driven analyst who thrives in a fast-paced, analytical environment and enjoys transforming data into strategy. YOUR ROLE AT SIXT * You act as the primary contact for performance tracking and analysis across all U.S. sales channels, including B2C direct, OTA, broker, and tour operator segments * You analyze large data sets using AWS Athena, SQL, Excel, and Tableau to uncover trends, highlight risks, and identify revenue opportunities * You build, automate, and maintain dashboards that visualize key KPIs across markets and channels * You present data-driven insights and channel optimization proposals to senior leadership, driving decision-making and strategy alignment * You design and evaluate pricing and channel tests to improve yield and booking performance * You collaborate closely with Global Channel Management, Partner Sales, and Market Yield teams to ensure channel strategies are aligned and optimized YOUR SKILLS MATTER * Education & Experience You hold a Bachelor’s degree in Business, Economics, Data Analytics, or a related field and bring at least two years of relevant analytical or revenue management experience * Technical Expertise You are proficient in SQL or AWS Athena, with strong skills in Excel and experience visualizing data in Tableau or similar BI tools * Analytical Thinking You enjoy working with large data sets, uncovering insights, and transforming findings into actionable business recommendations * Communication & Collaboration You are a clear communicator who can summarize complex analyses and influence stakeholders across departments * Adaptability You manage multiple priorities effectively and thrive in a dynamic, fast-paced environment WHAT WE OFFER * Comprehensive Health Insurance Access healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan * AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve * Paid Time Off & Sick Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance * Exclusive Employee Rentals Leverage special rental discounts exclusive to employees, offering great savings for you, friends, and family * Self-Motivation & Reliability You work autonomously, take full ownership of your projects, and consistently deliver results with a proactive, dependable mindset * Perks Experience the advantages of working in a dynamic work environment and ample opportunities for professional advancement ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Senior Analyst Revenue Strategy and Channel Management at SIXT. Skills: Revenue strategy, Channel management, Data analysis. Track performance across all U.S. sales channels. 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More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. We are looking for a motivated and detail-oriented Associate Operational Account Manager to join our Managed Trading Services (MTS) team. In this role, you will support the Operational Account Management team in delivering a high standard of service to customers, helping with day-to-day account coordination, performance monitoring, reporting, and follow-up actions. This is an excellent opportunity for someone who is eager to develop their commercial, operational, and customer-facing skills within a fast-paced sports trading environment. Key Stakeholders You will work closely with Operational Account Managers, Trading, Product, Integration, Customer Support, and other internal teams to help coordinate customer-related activity and ensure smooth day-to-day operations. 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OUR OFFER * A collaborative environment with colleagues from all over the world (Offices in Europe, Asia and US) including various social events and teambuilding. * Flexibility to manage your workday and tasks with autonomy. * A balance of structure and autonomy to tackle your daily tasks. * Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants. * Global Employee Assistance Programme. * Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience). * Online training videos. * Flexible working hours. 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OUR OFFER * A collaborative environment with colleagues from all over the world (Offices in Europe, Asia and US) including various social events and teambuilding. * Flexibility to manage your workday and tasks with autonomy. * A balance of structure and autonomy to tackle your daily tasks. * Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants. * Global Employee Assistance Programme. * Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience). * Online training videos. * Flexible working hours. 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OUR OFFER * A collaborative environment with colleagues from all over the world (Offices in Europe, Asia and US) including various social events and teambuilding. * Flexibility to manage your workday and tasks with autonomy. * A balance of structure and autonomy to tackle your daily tasks. * Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants. * Global Employee Assistance Programme. * Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience). * Online training videos. * Flexible working hours. 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ABOUT YOU Some experience in account management, customer support, trading operations, or a related analytical or operational role would be advantageous; previous experience in analytical or trading roles within the sports betting industry would be particularly beneficial. * Strong organisational skills and the ability to manage multiple tasks with accuracy and attention to detail. * Good analytical skills, with the ability to interpret data and identify key trends or issues. * Confident verbal and written communication skills, with the ability to work effectively across teams. * A collaborative mindset and willingness to learn in a fast-paced, customer-focused environment, with the confidence and integrity to build strong working relationships and earn trust quickly across internal teams. * Strong problem-solving skills and a proactive approach to supporting team priorities. * Proficient in using systems, tools, and Microsoft Office applications, particularly Excel, alongside Word, PowerPoint, and Outlook. * Ability to adapt to changing priorities and product environments, and work to strict deadlines in a dynamic business environment; flexibility to support shift coverage including evenings, weekends, and bank holidays where required. * Fluent in English, plus a second European language, with the ability to communicate confidently in both. * Willingness to travel occasionally if required by the business. OUR OFFER * A collaborative environment with colleagues from all over the world (Offices in Europe, Asia and US) including various social events and teambuilding. * Flexibility to manage your workday and tasks with autonomy. * A balance of structure and autonomy to tackle your daily tasks. * Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants. * Global Employee Assistance Programme. * Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience). * Online training videos. * Flexible working hours. OUR RECRUITMENT PROCESS: * Initial Screening : A quick chat with our Talent Acquisition Partner to understand your background and expectations. * Two Hiring Team Interviews : Meet with the Hiring team and Hiring Manager to dive into your expertise, as also discuss team fit. * Assessment : A short task to showcase your technical skills. * Final Steps : Receive feedback and, if successful, an offer! ## Additional Information At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!", "summaryDescription" : "Associate Operational Account Manager, MTS at Sportradar", "postedDate" : "2026-06-15T15:25:32.000", "createdAt" : "2026-06-16T00:03:47.935", "lastUpdated" : "2026-06-16T07:00:54.379", "ingestTimestamp" : "2026-06-16T00:03:47.935", "mongoId" : "6a306b01f292fd229cfceccd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ce89374d8ee00a0a6b327", "title" : "Incident and Escalation Manager", "company" : "Vapi", "industry" : "Engineering, Product & Design", "salary" : { "min" : 180000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "timestamp" : "2026-06-15T07:14:55.204", "fingerprint" : "60c917ee3c64b5678f66ce6a86c18e0c6ac5a4b02e9a8a6aa640d0caadd520e0", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/vapi/f07ff2a1-8b8a-4769-ab0d-dea7cc7ad3a7/application", "externalId" : "f07ff2a1-8b8a-4769-ab0d-dea7cc7ad3a7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "PagerDuty, Incident.io, Opsgenie", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Incident response", "Escalation management", "Root cause analysis", "Service level agreements", "Customer communication", "Credit process governance", "Metrics reporting", "Partnership building", "Customer RCA", "Post-incident review", "Executive escalation list", "Pattern spotting" ], "softSkillsList" : [ "Leadership", "Critical thinking" ], "hardSkills" : [ { "name" : "Incident response", "level" : "intermediate" }, { "name" : "Escalation management", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Service level agreements", "level" : "intermediate" }, { "name" : "Customer communication", "level" : "intermediate" }, { "name" : "Credit process governance", "level" : "intermediate" }, { "name" : "Metrics reporting", "level" : "intermediate" }, { "name" : "Partnership building", "level" : "intermediate" }, { "name" : "Customer RCA", "level" : "intermediate" }, { "name" : "Post-incident review", "level" : "intermediate" }, { "name" : "Executive escalation list", "level" : "intermediate" }, { "name" : "Pattern spotting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Critical thinking" } ], "majorSkills" : "Incident management, Escalation management, Program building", "majorSkillsList" : [ "Incident management", "Escalation management", "Program building" ], "coreResponsibilities" : "Define incident criteria, Author severity model, Design live incident process, Write incident process documentation, Build incident commander rotation, Train incident commander rotation, Balance hiring and utilizing resources, Own pager rotation, Command incidents during shifts, Step down pager share, Own rotation operations, Stand up incident tooling, Set up on-call, Build customer communication templates, Govern customer credit process, Approve financial decisions, Stand up metrics, Report monthly metrics, Build standing partnerships, Train go-to-market teams, Train support teams, Train customer success teams, Train engineering teams, Build feedback loop, Shape engineering roadmap, Own customer-facing RCA, Translate engineering root cause, Ship RCA within SLA, Run blameless post-incident review, Drive action items to closure, Close loop with customers, Hold high-severity issues, Run executive escalation list, Keep owner on escalation, Spot patterns across customers, Force patterns into engineering, Force patterns into product, Be single point of contact, Partner with account team, Build cross-functional recovery plan, Keep written handoff, Keep named deputy", "teamCollaboration" : "Partnerships with engineering; Partnerships with support; Partnerships with CTO office; Partnerships with legal; Partnerships with security; Partnerships with comms; Partnerships with carrier operations; Partner with account team", "projectManagementSkills" : [ "Incident program management", "Escalation program management" ], "domainKnowledge" : "Infrastructure company; Telephony company; Platform company; Carrier dependency; Voice AI infrastructure", "domainList" : [ "infrastructure-company", "telephony-company", "platform-company", "carrier-dependency", "voice-ai-infrastructure" ], "domainSpecificKnowledge" : [ "Infrastructure company", "Telephony company", "Platform company", "Carrier dependency", "Voice AI infrastructure" ], "toolProficiency" : [ "PagerDuty", "Incident.io", "Opsgenie", "Slack", "Status page" ], "communicationSkills" : "Customer communication; Executive presentations; Customer RCA", "documentationSkills" : "Write incident process; Write RCA; Build runbook library", "problemSolvingSkills" : "Decision-making; Root cause analysis; Troubleshooting", "specialRequirements" : "On-call rotation, Off-hours shifts", "outcomesObjectives" : "Protect engineering from noise; Ensure consistent response; Protect renewals; Protect engineering focus; Protect executive confidence; Build scalable program; Resolve incidents; Hold relationship; Track action items to closure; Protect revenue", "qualificationsBasic" : "8 to 12 years experience, Incident management experience, Escalation management experience, Technical support escalations experience, Technical program management experience, Building incident program from zero, Owning incident program growth, Standing up incident commander rotation, Calm under pressure, Decision-making with incomplete information, Clear writing under pressure, Comfort with technical depth, Willingness to work rotation", "qualificationsPreferred" : "Experience hiring a team is a plus, Familiarity with telephony is a plus, Familiarity with carrier dynamics is a plus, Familiarity with real-time systems is a plus", "remoteFriendly" : true, "rawDescription" : "Voice AI that resolves, not transfers. Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes. - The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth - The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500 - The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M Incident and Escalation Manager Why this role exists Vapi runs voice AI infrastructure at tens of millions of minutes a month for enterprise customers who route business-critical traffic through us. When something breaks, it breaks in real time, in front of a customer's own customers, and often through a carrier dependency we don't fully control. Today the response is run by whoever is in the Slack thread. That works once. It does not scale, and it costs us renewals, engineering focus, and executive confidence every time it happens. This is the first dedicated hire for the function, and the job is to build it. You will design the program that runs our incident response, train the people who command incidents, and own the customer relationship through the weeks that follow a serious one. You own the pager and you work part of the rotation yourself, because the fastest way to build a program that works is to run inside it while you build it. You are not the engineer fixing the system. You are the person who builds the system so a trained bench can run it, and who takes a real turn on the pager. Building the program This is the core of the role. - Define what counts as an incident and what does not, with entrance and exit criteria that protect engineering from noise. - Author the severity model with response-time targets per level, so a SEV0 means the same thing Monday morning and Friday night. - Design how a live incident runs: the command structure, the update cadence, the single source of truth, the decision rights, and when the call gets escalated past the commander. Write it down so anyone on rotation runs it the same way. - Build and train the incident commander rotation. Build a realistic balance of hiring and utilizing existing resources across humans and AI to stand up the rotation. - Own the pager and work part of the rotation yourself - personally commanding incidents during your shifts and stepping your share down as the bench matures and proves out. Own how the rotation runs regardless of whose shift it is. - Stand up the incident tooling and on-call setup: paging, escalation policies, incident channels, status page, and the runbook library. - Build customer communication templates for each severity and channel, pre-approved so they are not written from scratch under pressure. - Govern the customer credit process with a clear approval chain, so financial decisions stop happening in ad hoc threads. - Stand up the metrics: resolution time, response velocity, escalation volume, RCA SLA adherence, and revenue protected. Report monthly in terms execs use to make resource decisions. - Build standing partnerships with engineering, support, the office of the CTO, legal, security, comms, and carrier operations before the next critical situation. - Train go-to-market, support, customer success, and engineering on where to bring customer-critical issues and how the function works. - Build a feedback loop so incident and escalation data shapes the engineering roadmap instead of dying in postmortems. After the incident - Own the customer-facing RCA. Translate engineering root cause into plain language that tells the truth and holds the relationship. Ship it within the SLA we commit to. - Run the blameless post-incident review. Drive action items to named owners with dates, and track them to closure instead of letting them die in a doc. - Close the loop with affected customers directly, including the credits or commitments made during the incident. Escalation management - Hold the high-severity customer issues that do not rise to a full incident but threaten a renewal or a relationship. - Run the standing executive escalation list. Keep an owner, a next step, and a date on every item. - Spot patterns across customers that no single team owns, and force them into engineering or product as prioritized work. - Be the single point of contact for a regulated customer or a regulatory inquiry that surfaces weeks after the technical fix. - Partner with the account team on at-risk accounts driven by reliability, and build the cross-functional recovery plan. - Keep a written handoff and a named deputy so escalations stay covered when you are out. What you bring - 8 to 12 years across incident management, escalation management, technical support escalations, or technical program management, ideally at an infrastructure, telephony, or platform company operating at scale. - A track record building an incident and escalation program from zero, or owning a meaningful piece of one through its growth, including standing up an incident commander rotation rather than being the sole responder. Experience hiring a team is a plus. - Hands-on familiarity with incident tooling such as PagerDuty, incident.io http://incident.io, Opsgenie, or equivalent, and the Slack and status-page workflows around them. - Calm under pressure as a learned discipline. Gravitas to direct a response and the willingness to remove a distraction from a call even when it outranks you. - Decision-making with incomplete information, and the judgment to know when to escalate and how to do it without losing time. - Clear writing under pressure. You can produce a clean read of a live situation for a senior leader, and a customer RCA that holds a relationship together. - Comfort with technical depth. You do not need to write the fix, but you need to follow the conversation, ask the right question, and know when an answer does not add up. Familiarity with telephony, carrier dynamics, or real-time systems is a strong plus. - Willingness to work part of the incident commander rotation, including off-hours shifts, especially in the first year.", "summaryDescription" : "Incident and Escalation Manager at Vapi. Skills: Incident management, Escalation management, Program building. Define incident criteria. Author severity model", "createdAt" : "2026-06-14T04:46:08.267", "lastUpdated" : "2026-06-15T07:14:55.204", "ingestTimestamp" : "2026-06-14T04:46:08.267", "mongoId" : "6a2ce89374d8ee00a0a6b327", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 180000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Incident response", "Escalation management", "Root cause analysis", "Service level agreements", "Customer communication", "Credit process governance", "Metrics reporting", "Partnership building", "Customer RCA", "Post-incident review", "Executive escalation list", "Pattern spotting", "Leadership", "Critical thinking", "Incident management", "Program building", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Incident program management", "Escalation program management", "Infrastructure company", "Telephony company", "Platform company", "Carrier dependency", "Voice AI infrastructure", "PagerDuty", "Incident.io", "Opsgenie", "Slack", "Status page" ], "skillCount" : 35, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305a8ff292fd229cf52a0c", "title" : "Gene Biotechnologist (Trouble Shooting and Order Management)", "company" : "GenScript/ProBio", "industry" : "Biotech", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "SGD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Gene Biotechnologist in Singapore, adjusted for the Biotech industry and company size." }, "location" : "Singapore", "locations" : [ "Singapore" ], "timestamp" : "2026-06-16T07:07:09.490", "fingerprint" : "c624bbf1264436c6aa3abb28e970bf93c78df38f213dfd89278d80c535eb1bb8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/genscript/jobs/5164493007", "externalId" : "5164493007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Singapore", "country" : "Singapore", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "1.2899175,103.8519072" } ], "locationText" : "Singapore, Singapore", "employmentType" : "FULL_TIME", "minimumEducation" : "Master's", "remoteFriendly" : false, "rawDescription" : "About GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology. Position: Gene Biotechnologist (Trouble Shooting and Order Management) Location: Singapore Job Responsibilities： Design order: Develop a reasonable production plan based on customer orders. Manage order tracking: Manage customer orders throughout the entire production lifecycle to ensure on-time delivery and customer satisfaction. Increase success rate: Able to read literature, design test plans, and solve gene synthesis production abnormalities; Able to communicate with R&D and production team from China, helping to transfer the technology from China to production team in Singapore. Trouble shooting: PCR exceptions, linearization exceptions, rolling exceptions, bacterial inspection exceptions, extraction exceptions, sequencing exceptions, QC exceptions, etc. Analyze data: Analyze production data, provide improvement plans, and support the CVD department to achieve goals. Analyze the sequencing results and provide a plan: First, Second, and Third-generation sequencing results can be analyzed for cloning and template transformation (vectors, plasmids). Perform root cause analysis and reasonable plans for incorrect sequencing results. Designing schemes for different cloning methods such as recombination, annealing, chain reaction, and restriction enzyme recombination. Qualification: Master's degree or above in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering, or a related field. Experience in troubleshooting abnormal cloning results and performing root cause analysis. Knowledge of gene synthesis production workflows. Strong analytical, problem-solving, and exception-handling skills, with the ability to manage multiple priorities. Responsible, detail-oriented, customer-focused, and a strong team player with excellent learning agility and professional ethics. Available to work 8-hour shifts, 5 days a week, with 2 rest days that may not always fall on weekends. GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. GenScript USA Inc./ProBio Inc. maintains a drug-free workplace. Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.", "summaryDescription" : "Gene Biotechnologist (Trouble Shooting and Order Management) at GenScript/ProBio", "postedDate" : "2026-06-15T23:23:57.132", "createdAt" : "2026-06-15T23:23:57.132", "lastUpdated" : "2026-06-16T07:07:09.490", "ingestTimestamp" : "2026-06-15T23:23:57.132", "mongoId" : "6a305a8ff292fd229cf52a0c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cc3ac74d8ee00a0a0a0de", "title" : "Manager, Aircraft Maintenance Operations", "company" : "Amazon. com Services LLC", "industry" : "Supply Chain/Transportation Management, Supply Chain Management, transportation and logistics", "salary" : { "min" : 40000.0, "max" : 160000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Erlanger, Kentucky, USA", "locations" : [ "Erlanger, Kentucky, USA" ], "certifications" : [ "FAA Part 65 Airframe and Powerplant certificate" ], "timestamp" : "2026-06-15T03:23:45.399", "fingerprint" : "0fd3634b109f68968d214dca00b8615b3383f467bed947d59a544f71872f8e63", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10448379/apply", "externalId" : "260f7d63-3c64-4885-9792-36c77b23855f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Erlanger", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.0167275,-84.6007773" } ], "locationText" : "Erlanger, Kentucky, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Generative AI, AI/ML", "professionalSkills" : [ "Operational excellence", "Data-driven strategy", "Process management", "Resource planning", "Continuous improvement", "Vendor management", "Stakeholder management", "Cross-functional coordination" ], "hardSkillsList" : [ "Fleet health monitoring", "Maintenance operations" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Fleet health monitoring", "level" : "intermediate" }, { "name" : "Maintenance operations", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Aircraft maintenance, AI transformation, Operations management", "majorSkillsList" : [ "Aircraft maintenance", "AI transformation", "Operations management" ], "coreResponsibilities" : "Oversee daily maintenance operations workflow, Ensure effective communication, Coordinate between providers and operations, Manage real-time operational decisions, Minimize network disruption, Maintain schedule integrity, Develop fleet health monitoring strategies, Drive AI/ML implementation, Synthesize data for insights, Serve as primary contact, Develop communication protocols, Manage service impacts, Manage customer experience, Create data-driven strategies, Maximize maintenance OTP, Develop lessons learned, Improve maintenance operations, Champion AI solution adoption, Evaluate emerging tools, Lead pilot efforts, Provide feedback for improvement", "teamCollaboration" : "Maintenance providers; Network operations; Carrier Maintenance Control; External providers", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Aviation expertise; 14CFR 121 operations; Aircraft maintenance", "domainList" : [ "aviation-expertise", "14cfr-121-operations", "aircraft-maintenance" ], "domainSpecificKnowledge" : [ "Aviation expertise", "14CFR 121 operations", "Aircraft maintenance" ], "toolProficiency" : [ "GenAI tools" ], "communicationSkills" : "Synthesize data; Surface actionable insights; Clear guidance", "documentationSkills" : "Document lessons learned", "innovationCreativity" : "AI-enabled transformation; Emerging technology", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Recovery scenarios", "specialRequirements" : "Rotating shifts, Nights, Weekends, Holidays", "outcomesObjectives" : "Minimize network disruption; Maintain schedule integrity; Maximize maintenance On-Time Performance", "qualificationsBasic" : "Bachelor's degree, 5+ years program management, 5+ years airline experience, 14CFR 121 operations experience, FAA Part 65 certificate", "qualificationsPreferred" : "Experience driving insights at scale, Experience with data analytics implementation, Experience with technology implementation", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you ready to lead the transformation of aircraft maintenance operations through Generative AI and emerging technology? Join Amazon AIR's Network Control Center Maintenance Operations team (MXO) and shape the future of how a global fleet is maintained, optimized, and scaled. Amazon AIR is seeking a Manager, Aircraft Maintenance Operations to drive operational excellence at the intersection of aviation expertise, AI/ML innovation, and data-driven strategy. In this role, you won't just manage maintenance operations, you'll architect the next generation of tools, processes, and best practices that keep Amazon's air network moving safely and efficiently. The Maintenance Operations team (MXO) is rapidly evolving, incorporating GenAI-powered analytics, real-time fleet health monitoring, and intelligent automation to move from reactive maintenance to predictive, insight-driven operations. This is a rare opportunity to lead — not just use — AI-enabled transformation in aviation maintenance at global scale. This role supports Amazon Air's 24/7 Network Control Center. Flexibility to work rotating shifts, including nights, weekends, and holidays, may be required as business needs evolve. Key job responsibilities - Oversee daily maintenance operations workflow, ensuring effective communication and coordination between maintenance providers and network operations - Manage real-time operational decisions regarding maintenance events, aircraft swaps, and recovery scenarios to minimize network disruption and maintain schedule integrity - Develop and drive real-time fleet health monitoring strategies and technical readiness assessments for the Amazon Air global fleet - Drive implementation of AI/ML technologies to enhance operational maintenance strategies, leveraging GenAI tools to synthesize data and surface actionable insights - Serve as primary contact for maintenance-related communications, developing protocols to manage service impacts and customer experience - Create data-driven strategies to maximize maintenance On-Time Performance - Develop and document lessons learned to continually improve maintenance operations across the network - Champion adoption of approved AI solutions within daily workflows — evaluating emerging tools, leading pilot efforts, and providing feedback that shapes continuous process improvement A day in the life As a Aircraft Maintenance Manager, you'll review fleet health dashboards, lead operational calls briefing stakeholders on aircraft status and recovery plans, and make real-time decisions during AOG events to protect network integrity. You'll coordinate with carrier Maintenance Control teams and external providers, analyze maintenance trends using AI-enabled tools to drive proactive strategies, and document lessons learned. Throughout the day, you're the senior voice translating complex technical situations into clear guidance — operating at the intersection of aviation expertise and emerging technology. Basic Qualifications: - Bachelor's degree - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - 5+ years Airline, military, or equivalent experience with 14CFR 121 operations in line maintenance, maintenance control, heavy maintenance or equivalent - FAA Part 65 Airframe and Powerplant certificate or equivalent. - Experience with data analytics and technology implementation in aviation Preferred Qualifications: - Experience using data and metrics to drive actionable insights at scale - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - 5+ years of driving process improvements experience - Background in aircraft maintenance control and line maintenance operations - Understanding of machine learning fundamentals and their potential in maintenance forecasting Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, KY, Erlanger - 115,400.00 - 160,000.00 USD annually", "summaryDescription" : "Manager, Aircraft Maintenance Operations at Amazon. com Services LLC. Skills: Aircraft maintenance, AI transformation, Operations management. Oversee daily maintenance operations workflow. Ensure effective communication", "postedDate" : "2026-06-13T00:00:00.000", "createdAt" : "2026-06-13T21:17:30.629", "lastUpdated" : "2026-06-15T03:23:45.399", "ingestTimestamp" : "2026-06-13T21:17:30.629", "mongoId" : "6a2cc3ac74d8ee00a0a0a0de", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10448379/apply", "salaryAnnualMin" : 40000, "salaryAnnualMax" : 160000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Fleet health monitoring", "Maintenance operations", "Leadership", "Aircraft maintenance", "AI transformation", "Operations management", "Operational excellence", "Data-driven strategy", "Process management", "Resource planning", "Continuous improvement", "Vendor management", "Stakeholder management", "Cross-functional coordination", "Program management", "Aviation expertise", "14CFR 121 operations", "FAA Part 65 Airframe and Powerplant certificate", "GenAI tools" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a433174d8ee00a05cd538", "title" : "Director, Labor Disruption", "company" : "Amn Healthcare", "industry" : "Healthcare", "salary" : { "min" : 106500.0, "max" : 133000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Dallas, TX", "locations" : [ "Dallas, TX", "United States of America" ], "timestamp" : "2026-06-12T16:16:53.074", "fingerprint" : "510359b39ed526af41f68133e6b675e562d2a5490123d12f504cf6b372b0bb00", "source" : "workday", "language" : "en", "applyUrl" : "https://amn.wd1.myworkdayjobs.com/AMN_Careers/job/Dallas-TX/Director--Strike-Logistics_Req23619", "externalId" : "Req23619", "industryFunction" : { }, "locationPoint" : "-37.67083,144.93542", "structuredLocations" : [ { "city" : "Dallas", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7762719,-96.7968559" } ], "locationText" : "Dallas, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "professionalSkills" : [ "Logistics management", "Supply chain management" ], "hardSkillsList" : [ "Crisis management", "Multi-workstream leadership", "Prioritization" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Crisis management", "level" : "intermediate" }, { "name" : "Multi-workstream leadership", "level" : "intermediate" }, { "name" : "Prioritization", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Labor disruption logistics, Logistics operations, Crisis management", "majorSkillsList" : [ "Labor disruption logistics", "Logistics operations", "Crisis management" ], "coreResponsibilities" : "Provide strategic oversight of logistics operations, Execute logistics operations for labor disruption events, Direct concurrent logistics workstreams, Oversee housing logistics, Oversee travel logistics, Oversee ground transportation logistics, Oversee induction/orientation support, Ensure alignment of logistics workstreams, Prioritize logistics workstreams, Drive coordination across cross-functional teams, Eliminate silos in logistics delivery, Ensure unified delivery across logistics channels, Build high-performing logistics hold teams, Lead high-performing logistics hold teams, Develop high-performing logistics hold teams, Hold team members accountable for execution, Hold team members accountable for outcomes, Hold team members accountable for SLAs, Coach team members, Empower team members to lead up, Proactively identify logistics risks, Propose logistics solutions, Influence decision-making across leadership levels, Lead logistics execution in strike environments, Ensure rapid problem-solving, Ensure continuous operational continuity, Maintain real-time visibility into logistics performance, Proactively address logistics disruptions, Proactively address logistics delays, Proactively address logistics risks, Establish clear escalation paths, Establish decision frameworks, Establish ownership structures, Ensure timely resolution of issues, Identify logistics risks, Develop mitigation strategies for logistics risks, Ensure uninterrupted operations, Standardize logistics practices across events, Support consistency in logistics, Support enterprise readiness in logistics, Monitor vendor performance, Monitor service level adherence, Implement corrective actions for vendors, Maintain operational excellence, Deliver post-event analysis, Provide continuous improvement recommendations, Strengthen future response capabilities, Provide executive-level updates on logistics readiness, Provide executive-level updates on logistics risks, Provide executive-level updates on logistics performance", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Labor disruption events; Hospitality industry; Strike environments", "domainList" : [ "labor-disruption-events", "hospitality-industry", "strike-environments" ], "domainSpecificKnowledge" : [ "Labor disruption events", "Hospitality industry", "Strike environments" ], "communicationSkills" : "Verbal communication; Written communication; Executive updates", "continuousLearning" : "Continuous improvement recommendations", "problemSolvingSkills" : "Sophisticated problem-solving; Rapid problem-solving", "specialRequirements" : "Ability to travel, Extended periods of time", "outcomesObjectives" : "Adherence to SLAs; Maintain operational excellence", "qualificationsBasic" : "7-10 years logistics management experience, 11-14 years logistics management experience", "qualificationsPreferred" : "Prior hospitality industry experience, Experience managing operations during strike event", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "# **_Job Description_** **Welcome to AMN Healthcare — Where Talent Meets Purpose** Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference. **Why AMN Healthcare? Because Excellence Is Our Standard:** * Named to _Becker’s Top 150 Places to Work in Healthcare_ — three years running. * Consistently ranked among _SIA’s Largest Staffing Firms in America_. * Honored with _Modern Healthcare’s Innovators Award_ for driving change through innovation. * Proud holder of _The Joint Commission’s Gold Seal of Approval for Staffing Companies_ since 2006. **Job Summary** The **Director, Strike Logistics** provides strategic oversight and execution of all logistics operations supporting labor disruption events, including **housing, travel, transportation, and onsite logistics coordination**. **Job Responsibilities** * Ability to travel at a moment's notice for extended periods of time. * Direct and oversee concurrent logistics workstreams (housing, travel, ground transportation, induction/orientation support), ensuring alignment, prioritization, and execution under compressed timelines. * Drive coordination across cross-functional teams to eliminate silos and ensure unified delivery across all logistics channels. * Build, lead, and develop high-performing logistics teams; hold team members accountable for execution, outcomes, and adherence to SLAs * Coach and empower team members to “lead up”, proactively identifying risks, proposing solutions, and influencing decision-making across leadership levels. * Lead logistics execution in fast-paced, high-risk, and time-sensitive strike environments, ensuring rapid problem-solving and continuous operational continuity. * Maintain real-time visibility into logistics performance, proactively addressing disruptions, delays, or risks. * Establish clear escalation paths, decision frameworks, and ownership structures to ensure timely resolution of issues impacting logistics execution. * Identify logistics risks (e.g., vendor capacity, transportation disruptions, housing shortages) and develop mitigation strategies to ensure uninterrupted operations. * Standardize logistics practices across events to support consistency and enterprise readiness. * Monitor vendor performance, service level adherence, and logistical KPIs; implement corrective actions as needed to maintain operational excellence * Deliver post-event analysis and continuous improvement recommendations to strengthen future response capabilities. * Provide executive-level updates on logistics readiness, risks, and performance. **Key Skills** * Operational agility and crisis management * Logistics and supply chain expertise * Multi-workstream leadership & prioritization * Excellent verbal and written communication skills * Sophisticated problem-solving skills * Leadership skills **Qualifications** Education & Years of Experience * Bachelor's Degree plus 7-10 years of work experience **within logistics management** OR High School Diploma/GED plus 11-14 years of work experience within logistics management Additional Experience * Prior experience in the hospitality industry * Experience in managing operations during a strike event Work Environment / Physical Requirements * Work is performed in an office/home office environment. * Team Members must have the ability to operate standard office equipment and keyboards. AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. Our Core Values ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role. ## **Pay Rate** $106,500 - $133,000 Salary Final pay rate is dependent on experience, training, education, and location. This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.", "summaryDescription" : "Director, Labor Disruption at Amn Healthcare. Skills: Labor disruption logistics, Logistics operations, Crisis management. Provide strategic oversight of logistics operations. Execute logistics operations for labor disruption events", "postedDate" : "2026-06-10T12:58:56.198", "createdAt" : "2026-06-11T12:58:56.072", "lastUpdated" : "2026-06-12T16:16:53.074", "ingestTimestamp" : "2026-06-11T12:58:56.072", "mongoId" : "6a2a433174d8ee00a05cd538", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://amn.wd1.myworkdayjobs.com/AMN_Careers/job/Dallas-TX/Director--Strike-Logistics_Req23619", "salaryAnnualMin" : 106500, "salaryAnnualMax" : 133000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Crisis management", "Multi-workstream leadership", "Prioritization", "Leadership", "Labor disruption logistics", "Logistics operations", "Logistics management", "Supply chain management", "Labor disruption events", "Hospitality industry", "Strike environments" ], "skillCount" : 11, "jobCategory" : "operations", "seniorityLevel" : "executive", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6949bdd070f0b99d58827f01", "title" : "Aircraft Powerplant Engineer", "company" : "DHL", "industry" : "Logistics", "salary" : { "min" : 54000.0, "max" : 71000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Junior Aircraft Powerplant Engineer in Schkeuditz, Germany, with 2+ years of experience, adjusted for the logistics industry and DHL's company size." }, "location" : "Germany-Saxony-Schkeuditz", "locations" : [ "Germany-Saxony-Schkeuditz", "false", "true, 117993, false" ], "timestamp" : "2026-06-15T08:38:23.167", "fingerprint" : "4f1735f148d83f9fa6e972e737416a7c793f6fdf46fab77b6bb942053433b724", "source" : "taleo", "language" : "en", "applyUrl" : "https://dhlexpress.taleo.net/careersection/ex/jobdetail.ftl?job=117993", "externalId" : "117993", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Schkeuditz", "state" : "Saxony", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.3938624,12.2208538" } ], "locationText" : "Schkeuditz, Saxony, Germany", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "professionalSkills" : [ "Analytical thinking" ], "hardSkillsList" : [ "CAMO Engineering", "Aircraft engine maintenance" ], "softSkillsList" : [ "Reliability", "Accuracy" ], "hardSkills" : [ { "name" : "CAMO Engineering", "level" : "intermediate" }, { "name" : "Aircraft engine maintenance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Reliability" }, { "name" : "Accuracy" } ], "majorSkills" : "CAMO Engineering, Aircraft maintenance", "majorSkillsList" : [ "CAMO Engineering", "Aircraft maintenance" ], "teamCollaboration" : "Work in teams", "domainKnowledge" : "Aircraft engine maintenance; Related equipment maintenance", "domainList" : [ "aircraft-engine-maintenance", "related-equipment-maintenance" ], "domainSpecificKnowledge" : [ "Aircraft engine maintenance", "Related equipment maintenance" ], "toolProficiency" : [ "Office products" ], "continuousLearning" : "Career development; Regular trainings; Language courses", "problemSolvingSkills" : "Systematic thinking; Analytical thinking", "specialRequirements" : "Work under stress", "qualificationsBasic" : "Bachelor or Master degree, Minimum 2 years experience, Very good English knowledge, Very good German knowledge", "qualificationsPreferred" : "TRAX knowledge highly desirable, AMOS knowledge highly desirable, Bachelor Professional Staatlich geprüfter Techniker", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Full-time Flexible Working Times YOUR PROFILE Bachelor or Master degree in Aerospace Engineering or Bachelor Professional (“Staatlich geprüfter Techniker”) Minimum 2 years of experience in CAMO Engineering, in aircraft engine or related equipment maintenance Very good knowledge of English and German Good knowledge of IT tools (Office products) TRAX, AMOS knowledge highly desirable Systematic and analytical thinking Able to work under stress Motivated, flexible and reliable Capable of autonomous work High level of accuracy Ability to work in teams OUR OFFER Working at a Great Place to Work® for the globally most awarded TOP employer of 2023 in a environment with international colleagues right at the airport. Collective agreement-based contract with salary increases every 2 years Relief time - of up to 5 additional vacation days Flexible working hours from 06:00 till 22:00 Homeoffice-Option Your development: Opportunity for career development within the company Regular trainings Language courses (German, English) Your benefits: Health insurance supplement with a generous budget Company-supported Kindergarten 24/7 employee subsidiary Cantina and complimentary beverage supply Job tickets & Deutschland-ticket, with free 24/7 shuttle between the Schkeuditz S-Bahn station and EAT Leipzig Job bike, including e-bikes Parking spaces, including free electric charging stations Discounted flight tickets for personal use Free gym and sports courses on our LEJ campus Company events Visa-sponsoring BECOME PART OF THE TEAM If you are interested, we look forward to receiving your meaningful application documents via our online system. Your contact person is Magdalena Brockmann, reachable at +49 (0) 341/ 4499 1792. CONNECT PEOPLE. IMPROVE LIVES. #dhl #express #logistics #job #leipzig #aviation #hrbptx #engineering #eatlej #Maintenance ", "summaryDescription" : "Aircraft Powerplant Engineer at DHL. Skills: CAMO Engineering, Aircraft maintenance", "createdAt" : "2026-06-14T04:38:20.531", "lastUpdated" : "2026-06-15T08:38:23.167", "ingestTimestamp" : "2026-06-14T04:38:20.531", "mongoId" : "6949bdd070f0b99d58827f01", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "CAMO Engineering", "Aircraft engine maintenance", "Reliability", "Accuracy", "Aircraft maintenance", "Analytical thinking", "Related equipment maintenance", "Office products" ], "skillCount" : 8, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca44a74d8ee00a09b1212", "title" : "Operational Support Specialist", "company" : "One Clear Choice", "salary" : { "min" : 19.0, "max" : 22.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Commerce City, Colorado, United States", "locations" : [ "Commerce City", "Colorado", "United States" ], "timestamp" : "2026-06-15T08:15:14.159", "fingerprint" : "92c24d8f444cdb00454d179adffebbc6ae8109d0a2ed0f976975fb087db994b1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/oneclearchoice/jobs/4284197009", "externalId" : "4284197009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Commerce City", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.8083196,-104.9338675" } ], "locationText" : "Commerce City, Colorado, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "technicalSkills" : "Microsoft 365, Excel, Outlook, Word, Teams", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Accounting", "Math skills", "Typing", "Computer proficiency" ], "hardSkills" : [ { "name" : "Accounting", "level" : "intermediate" }, { "name" : "Math skills", "level" : "intermediate" }, { "name" : "Typing", "level" : "intermediate" }, { "name" : "Computer proficiency", "level" : "intermediate" } ], "majorSkills" : "Process management, Coordination, Purchasing, Data integrity", "majorSkillsList" : [ "Process management", "Coordination", "Purchasing", "Data integrity" ], "coreResponsibilities" : "Review sold jobs, Verify project details, Enter materials into ServiceTitan, Enter products into ServiceTitan, Enter job information into ServiceTitan, Audit job records, Maintain data integrity, Create purchase orders, Manage purchase orders, Coordinate material orders with vendors, Coordinate material orders with suppliers, Track order status, Communicate updates to internal teams, Communicate updates to customers, Maintain customer records, Maintain project records, Support scheduling teams, Support operational teams, Prepare jobs for completion, Identify discrepancies, Resolve issues before projects move forward, Communicate with customers, Communicate with technicians, Communicate with installers, Communicate with vendors, Communicate with internal departments, Provide administrative support, Provide operational support", "teamCollaboration" : "Installation teams; Service teams; Operations teams; Sales teams; Internal departments; Customers; Technicians; Installers; Vendors; Suppliers", "domainKnowledge" : "Home services industry; Construction industry; Installation industry; Service industry", "domainList" : [ "home-services-industry", "construction-industry", "installation-industry", "service-industry" ], "domainSpecificKnowledge" : [ "Home services industry", "Construction industry", "Installation industry", "Service industry" ], "toolProficiency" : [ "ServiceTitan", "Microsoft 365", "Excel", "Outlook", "Word", "Teams" ], "communicationSkills" : "Written communication; Verbal communication; Professional phone communication; Professional email communication", "problemSolvingSkills" : "Problem-solving; Identify discrepancies; Resolve issues", "specialRequirements" : "Background check, Drug screen, Motor vehicle record check", "qualificationsBasic" : "High school diploma or GED, Attention to detail and accuracy, Basic accounting and math skills, Typing and computer proficiency, Proficiency with Microsoft 365, Excellent written and verbal communication skills, Organizational and time-management abilities, Ability to manage multiple priorities, Positive attitude and work ethic", "qualificationsPreferred" : "Experience using ServiceTitan or similar CRM/service management software, Previous experience in operations support, Previous experience in project coordination, Previous experience in administrative support, Previous experience in purchasing, Previous experience in dispatching, Previous experience in customer service, Experience in home services industry, Experience in construction industry, Experience in installation industry, Experience in service industry, Purchasing experience, Inventory management experience, Materials management experience", "workSiteFlexibility" : "Onsite", "rawDescription" : "One Clear Choice Pay: Starting at $19-$22/hour Location: Commerce City, CO Employment Type: Full-Time Join a Team That Keeps Operations Running Smoothly One Clear Choice is seeking a detail-oriented and organized Operational Support Specialist to support our installation and service operations. This role is critical to ensuring job information is accurate, materials are properly accounted for, purchase orders are created correctly, and projects are prepared for successful completion. If you enjoy working with systems, solving problems, staying organized, and supporting a fast-paced team, this could be the perfect opportunity for you. What You'll Do As an Operational Support Specialist, you'll serve as a key support resource for our operations, installation, sales, and service teams. Key Responsibilities Review sold jobs and verify project details for accuracy and completeness. Ensure materials, products, and job information are properly entered into ServiceTitan. Audit job records and maintain data integrity across company systems. Create and manage purchase orders (POs). Coordinate material orders with vendors and suppliers. Track order status and communicate updates to internal teams and customers. Maintain accurate customer and project records. Support scheduling and operational teams by ensuring jobs are properly prepared. Identify discrepancies and resolve issues before projects move forward. Communicate effectively with customers, technicians, installers, vendors, and internal departments. Provide administrative and operational support as needed. What We're Looking For Required Qualifications High school diploma or GED. Strong attention to detail and accuracy. Basic accounting and math skills. Strong typing and computer proficiency. Proficiency with Microsoft 365 (Excel, Outlook, Word, Teams). Excellent written and verbal communication skills. Strong organizational and time-management abilities. Ability to manage multiple priorities in a fast-paced environment. Positive attitude and strong work ethic. Preferred Qualifications Experience using ServiceTitan or similar CRM/service management software. Previous experience in operations support, project coordination, administrative support, purchasing, dispatching, or customer service. Experience in the home services, construction, installation, or service industry. Purchasing, inventory, or materials management experience. Desired Skills Highly organized and process-oriented. Strong problem-solving abilities. Ability to work independently and as part of a team. Customer-focused mindset. Professional phone and email communication. Ability to identify errors and maintain data accuracy. Adaptable and comfortable with changing priorities. Why Join One Clear Choice? At One Clear Choice, we value our team members and invest in their success. You'll be part of a growing company where your contributions directly impact customer satisfaction and operational excellence. Benefits Include Health, Dental & Vision Insurance Paid Time Off (PTO) Paid Holidays Employer-Paid Life Insurance Short-Term & Long-Term Disability Coverage HSA & FSA Options 401(k) with Company Match Employee Discounts Referral Bonus Programs Career Growth & Development Opportunities Ready to Apply? If you’re organized, customer-focused, and ready to grow your career with a supportive and dynamic team, we’d love to hear from you. Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/ D. In compliance with the Americans with Disabilities Act, One Clear Choice may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check. *This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer. Pay Range $19—$22 USD By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.", "summaryDescription" : "Operational Support Specialist at One Clear Choice. Skills: Process management, Coordination, Purchasing, Data integrity. Review sold jobs. Verify project details", "postedDate" : "2026-06-14T03:38:05.774", "createdAt" : "2026-06-14T03:38:05.774", "lastUpdated" : "2026-06-15T08:15:14.159", "ingestTimestamp" : "2026-06-14T03:38:05.774", "mongoId" : "6a2ca44a74d8ee00a09b1212", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryAnnualMax" : 45760, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Accounting", "Math skills", "Typing", "Computer proficiency", "Process management", "Coordination", "Purchasing", "Data integrity", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Home services industry", "Construction industry", "Installation industry", "Service industry", "ServiceTitan", "Microsoft 365", "Excel", "Outlook", "Word", "Teams" ], "skillCount" : 23, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Home Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca0de74d8ee00a09a3977", "title" : "Operational Onboarding Manager - France", "company" : "Alan", "industry" : "Care \uD83C\uDDEB\uD83C\uDDF7", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Operational Onboarding Manager in France, adjusted for the tech/healthcare industry and remote work." }, "location" : "Anywhere in France", "locations" : [ "Anywhere in France" ], "timestamp" : "2026-06-16T01:32:36.488", "fingerprint" : "7dbe63cb54482afde810cfd9673662e25259e700f2b5795c6b2ed8d8d0d440fe", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Alan/6e59ac97-54b7-4c03-9270-a3ac320aebf6/application", "externalId" : "6e59ac97-54b7-4c03-9270-a3ac320aebf6", "industryFunction" : { }, "structuredLocations" : [ { "country" : "France", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "France", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Change management", "Training", "Account management", "Process improvements", "Tool optimization", "Organizational methods", "Payroll integration", "Employee affiliation", "Billing setup" ], "hardSkillsList" : [ "Problem-solving skills", "Organization skills", "Time management skills" ], "softSkillsList" : [ "Autonomy", "Client-facing posture", "Collaborative mindset", "Listening skills", "Pedagogic skills" ], "hardSkills" : [ { "name" : "Problem-solving skills", "level" : "intermediate" }, { "name" : "Organization skills", "level" : "intermediate" }, { "name" : "Time management skills", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Autonomy" }, { "name" : "Client-facing posture" }, { "name" : "Collaborative mindset" }, { "name" : "Listening skills" }, { "name" : "Pedagogic skills" } ], "majorSkills" : "Customer onboarding, Client relationship management, Process improvement", "majorSkillsList" : [ "Customer onboarding", "Client relationship management", "Process improvement" ], "coreResponsibilities" : "Ensure seamless transition for biggest clients, Serve as dedicated Alan specialist, Build trusted relationships with key stakeholders, Identify and resolve potential challenges, Push relevant changes internally, Handle admin requests, Lead comprehensive onboarding workshops, Provide hands-on training for HR and Payroll administrators, Manage payroll integration, Manage employee affiliation, Manage billing setup, Contribute to process improvements, Contribute to tool optimization, Contribute to organizational methods, Collaborate with various teams, Ensure seamless onboarding process, Address any issues proactively", "teamCollaboration" : "Key Account Managers; Customer Success Managers; Ops; Sales; Care; Pre-Sales; Engineering", "domainKnowledge" : "French healthcare system", "domainList" : [ "french-healthcare-system" ], "domainSpecificKnowledge" : [ "French healthcare system" ], "communicationSkills" : "Effective communication; Training small groups; Onsite meetings", "continuousLearning" : "Learning opportunities; Training policy; Free books; Conference attendance; Coaching", "problemSolvingSkills" : "Structure a problem; Identify relevant solutions", "specialRequirements" : "Fiscal residence in France", "qualificationsBasic" : "Master French and English, Master French writing skills, Master structured written & oral communication skills in both French and English, Customer-Facing Experience, Experience in BtoB customer-facing roles, Experience in Customer Success, Experience in teaching, Experience in communication, Autonomous, Driven, Organize themselves well, Comfortable facing several competing priorities autonomously, At ease with complex / new topics, Experience in complex environments, Experience in studies", "qualificationsPreferred" : "Understand the French healthcare system", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. \uD83D\uDE80 THE CHALLENGE \uD83D\uDE80 You will be responsible for ensuring a seamless transition for our biggest clients, serving as their dedicated Alan specialist during the critical onboarding phase. Your role requires a strong ability to quickly build trusted relationships with key stakeholders, proactively identifying and resolving potential challenges before they arise. Pushing relevant changes internally will also be key. The ideal candidate will demonstrate exceptional communication and change management skills, with a proven track record of training and supporting key accounts through digital transformation initiatives. This position plays a vital role in Alan's growth strategy. \uD83D\uDC69‍\uD83D\uDCBB HELPING OUR ADMINS Your primary mission will be to handle admin requests in a meaningful, delightful, and timely manner. You will lead comprehensive onboarding workshops and provide hands-on training for HR and Payroll administrators on Alan's dashboard, while managing complex processes including payroll integration, employee affiliation, and billing setup. \uD83D\uDC77 IMPROVING ALAN All Operational Onboarding Manager work on specific projects outside their regular duties, contributing to process improvements, tool optimization, and organizational methods. You will actively collaborate with various teams such as Key Account Managers, Customer Success Managers, Ops, Sales, Care, Pre-Sales, and Engineering to ensure a seamless onboarding process and address any issues proactively. ⭐ JOIN THE CARE TEAM AS ONBOARDING MANAGER ! ⭐️ You will thrive if you: - Have a genuine passion for helping others and find joy in solving member challenges - Master French and English at a full working proficiency level (written and spoken) - Navigate technology with confidence and embrace digital tools - Feel at ease connecting with members across all channels - email, visio call, and phone calls - Bring natural empathy and a calm presence to every interaction - Love taking initiative and turning ideas into action - Thrive in collaborative environments where you can both learn and share knowledge - Bonus: Already understand the French healthcare system (but don't worry if you don't - we're great teachers! \uD83D\uDE09) For this opportunity, we are aiming to hire within the B0-B1 level range https://alan.com/en/careers/a/salary-equity of our salary grid. ℹ️ Your home base should be in France (fiscal residence), where you'll be part of our vibrant Care team \uD83C\uDDEB\uD83C\uDDF7. PROFILE & COMPETENCIES Soft Skills: - Demonstrate strong ownership and autonomy on their missions - Demonstrate growth mindset, challenges positively, learn fast - Demonstrate strong client-facing posture and communicate effectively both internally and with admins. At ease to train small group of several people/go onsite to meet our members - Able to embrace change, have collaborative mindset - Good listening skills, empathy and pedagogic skills. - At ease with complex conversation involving multiple teams. Hard Skills: - Excellent French writing skills. - Excellent problem-solving skills.: able to structure a problem, identify relevant solutions - Good and structured written & oral communication skills in both French and English. - Great organization skills / Time management skills: is comfortable facing several competing priorities autonomously Experience: - Customer-Facing Experience: Previous experience in BtoB customer-facing roles, such as Customer Success, teaching, or communication. - Autonomous, driven, can organize themselves well (comfortable in our fast-paced environment), missionary - At ease with complex / new topics (experience in complex environments, strong studies…) \uD83D\uDE4C PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! \uD83D\uDD16 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.", "summaryDescription" : "Operational Onboarding Manager - France at Alan. Skills: Customer onboarding, Client relationship management, Process improvement. Ensure seamless transition for biggest clients. Serve as dedicated Alan specialist", "createdAt" : "2026-06-14T19:30:44.787", "lastUpdated" : "2026-06-16T01:32:36.488", "ingestTimestamp" : "2026-06-14T19:30:44.787", "mongoId" : "6a2ca0de74d8ee00a09a3977", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Problem-solving skills", "Organization skills", "Time management skills", "Autonomy", "Client-facing posture", "Collaborative mindset", "Listening skills", "Pedagogic skills", "Customer onboarding", "Client relationship management", "Process improvement", "Change management", "Training", "Account management", "Process improvements", "Tool optimization", "Organizational methods", "Payroll integration", "Employee affiliation", "Billing setup", "French healthcare system" ], "skillCount" : 21, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3059e3f292fd229cf4bc65", "title" : "Junior Incident Manager (m/f/d)", "company" : "Yepoda", "industry" : "Operations", "salary" : { "min" : 42000.0, "max" : 55000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Incident Manager in Berlin, Germany, adjusted for the e-commerce industry and entry-level experience." }, "location" : "Berlin", "locations" : [ "Berlin" ], "timestamp" : "2026-06-16T11:21:23.293", "fingerprint" : "21d357bc32b639666b62a9e7afe7c82216b6f80ffcc41ef8f49992c13a8f7c2f", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/yepoda/36600efe-870f-4343-82c2-ab79d73aee42/application", "externalId" : "36600efe-870f-4343-82c2-ab79d73aee42", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.5173885,13.3951309" } ], "locationText" : "Berlin, Germany", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "Excel, GSheets", "professionalSkills" : [ "Project coordination", "Incident management" ], "majorSkills" : "Incident management, Process improvement", "majorSkillsList" : [ "Incident management", "Process improvement" ], "coreResponsibilities" : "Support coordination and resolution of operational incidents, Monitor and identify disruptions in processes, Escalate issues when needed, Drive structured incident management processes, Ensure clear communication, Ensure documentation, Ensure post-mortems, Maintain incident logs, Maintain root cause documentation, Maintain post-mortem analyses, Assist in defining incident response workflows, Assist in improving incident response workflows, Assist in defining SLAs, Assist in improving SLAs, Assist in defining escalation paths, Assist in improving escalation paths, Support implementation of preventive measures, Support implementation of optimized SOPs, Reduce recurring operational issues, Act as coordination point during incidents, Ensure stakeholders are aligned, Ensure stakeholders are informed", "teamCollaboration" : "Cross-functional coordination", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "K-Beauty; Clean beauty", "domainList" : [ "k-beauty", "clean-beauty" ], "domainSpecificKnowledge" : [ "K-Beauty", "Clean beauty" ], "toolProficiency" : [ "Notion", "Asana", "Monday.com" ], "communicationSkills" : "Clear communication", "documentationSkills" : "Documentation", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Bachelor’s degree in Business Administration, Operations, Supply Chain, or a related field, 1–2 years in operations, logistics, project coordination, or incident/support roles", "qualificationsPreferred" : "ERP system knowledge is a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "ABOUT YEPODA CLEAN K-BEAUTY INNOVATION. NO COMPROMISES. Yepoda is a clean K-Beauty brand that actually proves it works. We make Korean skincare without any of the compromises. Everything is clinically tested, 100% vegan, and formulated above EU standards. So you get the innovation and the results that K-Beauty is known for, plus a real commitment to sustainability. And we make it genuinely fun and easy to use — skincare you actually look forward to. Founded in 2020 by Sander Joonyoung van Bladel and Veronika Strotmann, Yepoda is a certified B Corp™ and 1% for the Planet member, based in the heart of Berlin. Our products are available through our own online shop and, since March 2025, at Sephora Europe — online and in over 650 stores. With a team of 140+ brilliant individuals from around the world, we are actively shaping Yepoda's story every day. We’re looking for a Junior Incident Manager to join our Operational Excellence team and support the stability, reliability, and continuous improvement of our end-to-end business operations. You will play a key role in identifying, managing, and resolving operational incidents while helping us scale efficiently and sustainably. YOUR TASKS - Support the coordination and resolution of operational incidents across key business areas (e.g., Supply Chain, Customer Care, IT Systems, and Logistics). - Monitor and identify disruptions in processes and escalate issues when needed. - Drive structured incident management processes, ensuring clear communication, documentation, and post-mortems. - Maintain incident logs, root cause documentation, and post-mortem analyses to support continuous improvement. - Assist in defining and improving incident response workflows, SLAs, and escalation paths. - Support the implementation of preventive measures and optimized SOPs to reduce recurring operational issues. - Act as a reliable coordination point during incidents, ensuring stakeholders are aligned and informed. YOUR PROFILE - Education: Bachelor’s degree in Business Administration, Operations, Supply Chain, or a related field. - Experience: 1–2 years in operations, logistics, project coordination, or incident/support roles. - Technical Skills: Proficiency in Excel or GSheets and familiarity with project management tools (e.g., Notion, Asana, http://monday.comMonday.com). ERP system knowledge is a plus. - Soft Skills: Strong analytical, coordination, communication, and project management skills. - Hands-on: Eager to learn, take on new challenges, and move the company forward. WHAT WE OFFER - Dynamic Environment: The opportunity to work in a start-up environment surrounded by a passionate and dedicated team. - Accelerate Your Career: Take on responsibility from day 1, with room for professional growth and advancement as the company continues to expand. - Inspiring Workspace: Located in the heart of Berlin's Prenzlauer Berg, a dog-friendly office, with free drinks and snacks. - Hybrid Working: We understand that sometimes you get more stuff done from home and need a change of scenery. - We Value Diversity: We seek to build an inclusive workplace that welcomes people from all different backgrounds. A welcoming, international, dedicated team with flat hierarchies and trust by default. - Employee Discounts: You’ll get to enjoy the Yepoda products at a discount and share it with friends and family to keep your glow going! - Unique add-ons: Enjoy an Urban Sports membership package to help you stay active and healthy. Would you like to be part of the team? Then we'd love to hear from you! \uD83E\uDEF0✨ Make sure to apply by clicking on the “Apply for this job” button below. Please upload your CV and Cover Letter in English. Our Talent Acquisition team will review your application and get back to you as soon as possible. At Yepoda we are dedicated to providing equal employment opportunities to all individuals, regardless of race, color, ethnicity, ancestry, religion, national origin, citizenship, gender, gender identity or expression, sexual orientation, age, marital status, parental status, disability, or any other status protected by applicable law.", "summaryDescription" : "Junior Incident Manager (m/f/d) at Yepoda. Skills: Incident management, Process improvement. Support coordination and resolution of operational incidents. Monitor and identify disruptions in processes", "createdAt" : "2026-06-16T00:30:24.415", "lastUpdated" : "2026-06-16T11:21:23.293", "ingestTimestamp" : "2026-06-16T00:30:24.415", "mongoId" : "6a3059e3f292fd229cf4bc65", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Incident management", "Process improvement", "Project coordination", "Project management", "K-Beauty", "Clean beauty", "Notion", "Asana", "Monday.com" ], "skillCount" : 9, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "aircraft incidents accidents and major operational disruption management jobs", "metadata" : { "title" : "aircraft incidents accidents and major operational disruption management" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 141150, "totalPages" : 2823, "hasNext" : true, "hasPrevious" : false } }

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