OperationalSupportAssociate

Are you a people-first problem solver who thrives in a fast-paced environment? As an Operational Support Associate at SIXT, you’ll be at the center of our rental operations, providing exceptional customer service, supporting fleet logistics, and driving sales performance. You’ll interact with customers face-to-face, manage vehicle readiness and movement, and ensure each rental experience is smooth, efficient, and memorable. With flexible hours, exciting bonus opportunities, room for career growth, and a rate of $20.25 per hour. YOUR ROLE AT SIXT * You deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities * You support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards * You oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal * You ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation * You maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning YOUR SKILLS MATTER * Sales & Communication Skills You are persuasive, confident, and driven by performance-based incentives * Customer Service Focus You bring a strong background in customer service and are passionate about delivering exceptional experiences * Organizational & Technical Skills You manage logistics, scheduling, and documentation with ease, and quickly adapt to internal systems with basic computer proficiency * Team Collaboration You thrive in a team-oriented environment and adjust smoothly to changing business needs * Flexibility You’re available to work a variety of shifts, including evenings, weekends, and holidays * Licensing & Eligibility You are at least 18