Alan
Healthcare
OperationalOnboardingManagerFrance
“Operational Onboarding Manager - France at Alan. Skills: Customer onboarding, Client relationship management, Process improvement. Ensure seamless transition for biggest clients. Serve as dedicated Alan specialist”
Industry & Context.
Structure a problem; Identify relevant solutions
Fiscal residence in France
What They're Looking For.
Must Have
Master French and English, Master French writing skills, Master structured written & oral communication skills in both French and English, Customer-Facing Experience, Experience in BtoB customer-facing roles, Experience in Customer Success, Experience in teaching, Experience in communication, Autonomous, Driven, Organize themselves well, Comfortable facing several competing priorities autonomously, At ease with complex / new topics, Experience in complex environments, Experience in studies
Nice to Have
Understand the French healthcare system
What You'll Do.
Ensure seamless transition for biggest clients
Serve as dedicated Alan specialist
Build trusted relationships with key stakeholders
Identify and resolve potential challenges
Push relevant changes internally
Handle admin requests
Lead comprehensive onboarding workshops
Provide hands-on training for HR and Payroll administrators
Manage payroll integration
Manage employee affiliation
Contribute to process improvements
Contribute to tool optimization
Contribute to organizational methods
Collaborate with various teams
Ensure seamless onboarding process
Address any issues proactively
How You'll Work.
Team & Collaboration
Key Account Managers; Customer Success Managers; Ops; Sales; Care; Pre-Sales; Engineering
Communication Scope
Effective communication; Training small groups; Onsite meetings
Applying for this Operational Onboarding Manager - France role?
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