{ "count" : 34563, "data" : [ { "id" : "6a2d8e2d74d8ee00a0c2fe9c", "title" : "Patient Access Representative", "company" : "SSM Health", "salary" : { "min" : 32000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Patient Access Representative in the United States, adjusted for the healthcare industry and part-time employment." }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-16T02:52:58.491", "fingerprint" : "014e0215a097c55feca50fcef4e1b59b4b30560526f8066e7e7d0e189fe893a8", "source" : "workday", "language" : "en", "applyUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/WI-Ripon-Medical-Center/Patient-Access-Representative-I_R195553", "externalId" : "R195553", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "technicalSkills" : "Microsoft Office Suite", "professionalSkills" : [ "Patient registration", "Insurance verification", "Medical terminology" ], "hardSkillsList" : [ "Data entry", "Typing speed" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Typing speed", "level" : "intermediate" } ], "majorSkills" : "Patient access, Healthcare administration", "majorSkillsList" : [ "Patient access", "Healthcare administration" ], "coreResponsibilities" : "Register patients accurately, Verify insurance eligibility, Collect co-pays and deductibles, Schedule patient appointments, Answer patient calls and direct inquiries, Maintain patient records, Provide information to patients", "teamCollaboration" : "Clinical staff; Billing department", "domainKnowledge" : "Medical terminology; Healthcare insurance; Patient registration process", "domainList" : [ "medical-terminology", "healthcare-insurance", "patient-registration-process" ], "domainSpecificKnowledge" : [ "Medical terminology", "Healthcare insurance", "Patient registration process" ], "toolProficiency" : [ "EHR systems" ], "communicationSkills" : "Patient communication", "documentationSkills" : "Patient records", "problemSolvingSkills" : "Troubleshoot patient issues", "outcomesObjectives" : "Ensure accurate patient registration; Optimize patient flow; Improve patient satisfaction", "qualificationsBasic" : "High School diploma or GED, 1 year of experience in a healthcare setting, Proficiency in Microsoft Office Suite", "qualificationsPreferred" : "Associate's degree, Experience with electronic health records (EHR) systems, Bilingual in Spanish", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**It 's more than a career, it's a calling.** WI-Ripon Medical Center **Worker Type:** PRN **Job Highlights:** **Schedule** : PRN, variable hours to include weekends and nights and on-call rotation **Location** : Ripon Community Hospital, main registration and ED **Qualifications** : Experience with Patient Access/ Registration, EHR, medical insurance, and Customer Service experience preferred. What Makes This Role Unique This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same — you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps. If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding. Why Join SSM Health You will be part of a compassionate, mission-driven organization that values your growth and contribution. We offer: * Competitive pay and benefits * Career development opportunities within a large, integrated health system * Supportive leadership and a collaborative team environment Bring your heart for service and your talent for communication — and help us make every patient’s experience exceptional. **Job Summary:** Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES * Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. * Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. * Assists with coordination of activities related to insurance pre-certification/authorization. * Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. * Performs clerical and reception duties associated with patient registration. * Performs other duties as assigned. EDUCATION * High School diploma/GED or 10 years of work experience EXPERIENCE * No experience required PHYSICAL REQUIREMENTS * Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. * Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. * Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. * Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. * Frequent keyboard use/data entry. * Occasional bending, stooping, kneeling, squatting, twisting and gripping. * Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. * Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS * None **Department:** 8701170033 PAS - Ripon Medical Center **Work Shift:** PRN / Per Diem Shift (United States of America) **Scheduled Weekly Hours:** 0 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. * **Paid Parental Leave :** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). * **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. * **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. [ _Explore All Benefits_](https://jobs.ssmhealth.com/us/en/benefits) _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,**** pregnancy, veteran status**,** or any other characteristic protected by applicable law. [Click here to learn more.](https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)_", "summaryDescription" : "Patient Access Representative at SSM Health. Skills: Patient access, Healthcare administration. Register patients accurately. 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Rotating Weekends. Rotating Call/Holidays. **Job Description Summary:** The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated. **Job Description:** **Essential Functions:** * Provides excellent customer service to patients and families by applying best practices and standard operating procedures. * Interviews and registers patients in registration areas that report up through Patient Access. * Obtains accurate demographic, insurance, and physician information on registrations. * Screens customer data to ensure patient is eligible for insurance indicated. Communicates differences to the customer. * Screens registrations to ensure insurance pre-certification and physician referral requirements are met. Instructs customer on requirements. * Assists in identifying self-pay patients and referring them to financial assistance when applicable. Instructs customer on requirements. * Establishes and maintains open communication with the all departments that Patient Access interacts with and clinical staff in those areas. * Assists in the shadowing/precepting of new employees. **Education Requirement:** * High School Diploma or equivalent, required. * Associate's Degree, preferred. **Licensure Requirement:** (not specified) **Certifications:** CPR certification (based on position and as determined by manager). **Skills:** * Demonstrated computer skills required with the ability to navigate most current technology systems. * Strong administrative skills. * Excellent customer service and organizational skills. **Experience:** One year of health care experience, preferred. **Physical Requirements:** OCCASIONALLY: Blood and/or Bodily Fluids, Driving motor vehicles (work required) *additional testing may be required, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Loud Noises, Pushing / Pulling: 26-40 lbs, Pushing / Pulling: 41-60 lbs, Reaching above shoulder, Squat/kneel FREQUENTLY: Bend/twist, Patient Equipment CONTINUOUSLY: Audible speech, Chemicals/Medications, Color vision, Communicable Diseases and/or Pathogens, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Pushing / Pulling: 0-25 lbs, Repetitive hand/arm use, Seeing – Far/near, Sitting, Standing, Walking **Additional Physical Requirements performed but not listed above:** Ability to multi-task within a stressful environment. \"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet\"", "summaryDescription" : "Patient Access Representative-Radiology Administration. Skills: Patient registration, Customer service. Greet patients. 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"locationText" : "Irvine, California, United States", "minimumEducation" : "High School", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Patient registration", "Patient scheduling", "Insurance verification", "Financial clearance", "Customer service", "Information resource", "Physician communication" ], "hardSkillsList" : [ "Cash collection", "Patient pricing estimates", "Eligibility verification", "Authorization secured" ], "hardSkills" : [ { "name" : "Cash collection", "level" : "intermediate" }, { "name" : "Patient pricing estimates", "level" : "intermediate" }, { "name" : "Eligibility verification", "level" : "intermediate" }, { "name" : "Authorization secured", "level" : "intermediate" } ], "majorSkills" : "Patient access, Scheduling, Registration, Customer service", "majorSkillsList" : [ "Patient access", "Scheduling", "Registration", "Customer service" ], "coreResponsibilities" : "Check-in patients, Check-out patients, Coordinate patient appointments, Create patient accounts, Verify patient information, Verify insurance information, Collect co-pays, Schedule appointments, Re-schedule appointments, Multi-task between patient care areas, Serve as information resource, Register patients, Pre-register patients, Obtain consents, Schedule appointment types, Create pre-registration record, Link pre-registration record, Coordinate appointments with functional areas, Enter demographic information, Enter insurance information, Collect cash, Provide patient pricing estimates, Perform ETC admission, Review account documentation, Verify insurance eligibility, Secure insurance authorization, Forward patients to service, Provide itineraries to patients, Provide advance beneficiary notice, Provide written instructions for tests, Provide written instructions for procedures, Seek assistance from Financial Counselors, Resolve financial issues, Provide 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Communicate with other departments, Resolve issues impacting patient care, Escalate issues that cannot be resolved, Maintain productivity, Maintain accuracy, Maintain knowledge of policies, Maintain knowledge of procedures, Maintain knowledge of standard work, Answer phone calls, Make phone calls, Manage incoming faxes, Manage outgoing faxes, Organize departmental documents, File departmental documents, Inventory supplies, Perform data entry", "teamCollaboration" : "Cross-functional areas; Colleagues; Physicians; Providers; Leaders; Employees; Service delivery departments; Other departments", "domainKnowledge" : "Medical group physicians; Hospital departments; Patient experience initiative; Medicare coverage criteria; Financial Assistance policy", "domainList" : [ "medical-group-physicians", "hospital-departments", "patient-experience-initiative", "medicare-coverage-criteria", "financial-assistance-policy" ], "domainSpecificKnowledge" : [ "Medical group physicians", "Hospital departments", "Patient experience initiative", "Medicare coverage criteria", "Financial Assistance policy" ], "toolProficiency" : [ "Computer information systems" ], "communicationSkills" : "Physician to patient communication; Excellent communication skills", "documentationSkills" : "Register; Pre-register; Consents; Create pre-registration record; Complete legal documents; Obtain documents; Scan documents; Patient pricing estimates; Advance beneficiary notice; Written instructions; Financial Assistance applications; Orders for diagnostic tests; Documentation indicating date; Documentation indicating visit number", "problemSolvingSkills" : "Resolve financial issues; Resolve issues impacting patient care", "outcomesObjectives" : "Ensure extraordinary patient experience; Meet quality standards; Maintain department productivity; Maintain department accuracy; Maintain department quality assurance; Ensure financial clearance of accounts; Maintain patient flow", "qualificationsBasic" : "Independent judgement, Utilize telecommunications, Utilize computer information systems, Multi-task between patient care areas, Demonstrates understanding of registration process, Demonstrates understanding of scheduling process, Maintain department productivity standards, Maintain department accuracy standards, Maintain department quality assurance standards, Ensure data accuracy, Complete all required legal documents, Obtain all other related documents, Scan all other related documents, Meet financial protocols, Meet financial requirements, Review account documentation, Maintain current knowledge of insurance, Verify eligibility, Secure authorization, Escalate unsecure financial accounts, Provide itineraries, Provide advance beneficiary notice, Provide written instructions, Resolve financial issues, Ensure financial clearance, Provide Financial Assistance applications, Screen ordered tests, Communicate tests not meeting criteria, Communicate diagnoses not meeting criteria, Assure correct pre-registration encounter type, Create request for authorization, Send orders for diagnostic tests, Assure documentation accompanies orders, Greet patients and visitors, Serve as liaison, Develop effective relationships, Use excellent communication skills, Be polite, Be friendly, Be patient, Be calm under pressure, Manage multiple priorities, Manage changing priorities, Maintain composure, Respond professionally, Recognize high priority situation, Take appropriate action, Take immediate action, Communicate with service delivery, Communicate with other departments, Escalate issues, Maintain appropriate productivity, Maintain appropriate accuracy, Maintain thorough knowledge of policies, Maintain thorough knowledge of procedures, Maintain thorough knowledge of standard work, Answer phone calls, Make phone calls, Manage incoming faxes, Manage outgoing faxes, Organize departmental documents, File departmental documents, Inventory supplies, Data entry", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. As a successful candidate, you will: The Patient Access Representative I is responsible for the check-in and check-out of patients on behalf of medical group physicians and other licensed providers. This role requires independent judgement in order to successfully coordinate the scheduling of patient appointments across multiple hospital departments. This individual is expected to utilize telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays, schedule and re-schedule complex appointments. The Patient Access Representative I is best defined as an independent and flexible resource that focuses on system-specific service lines that are in alignment with the patient experience initiative. Furthermore, this role must multi-task between different patient care areas to ensure an extraordinary patient experience and that quality standards are met. Additional duties include, but are not limited to: physician to patient communication and serving as an information resource. Registration and Scheduling: Demonstrates an understanding of the flow of the patient registration and scheduling process within the paper and electronic environments. Registers, pre-registers, consents and schedule all patient appointment types, across the clinics, ancillary areas and hospital. Create pre-registration record and links pre-registration record to scheduled appointments. Proactively coordinates appointments with other functional areas. Maintains department productivity, accuracy, and quality assurance standards while performing these duties. Ensure data is entered accurately for all patient demographic and insurance information. Completes all required legal documents and obtains and scans all other related documents. Performs cash collection functions, patient pricing estimates, ETC admission. Ensures that financial protocols and requirements are met while providing access to service at COH facilities by reviewing account documentation. Maintains and applies current knowledge of insurance requirements when verifying eligibility and confirms authorization is secured prior to forwarding patients to service delivery areas; escalates unsecure financial accounts to management. Provides patients with itineraries, advance beneficiary notice and written instructions for tests and procedures as applicable. Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues and ensuring financial clearance of accounts. Provides information and assistance to patients to ensure they understand the Financial Assistance policy and application process. Provides Financial Assistance applications to all uninsured patients. Screens ordered tests and communicate to physician and/or ABN Specialist those tests and/or diagnoses that do not meet criteria to be covered by Medicare Assures that the correct pre-registration visit encounter type is linked to the scheduled appointment. Creates a request for authorization of service if applicable. Send orders for diagnostic tests to appropriate department. Assures that documentation indicating the date of service and the visit number accompanies the orders for diagnostic testing. Customer Service: Ensure a high level of customer service by greeting, being a resource to patients and visitors. Serve as a liaison between patients and support staff. Develop effective relationships with colleague, physicians, providers, leaders and other employees across the organization. Demonstrates genuine interest in helping our patients, providers and other employees by using excellent communication skills, being polite, friendly, patient and calm under pressure. Managing multiple, changing priorities in an effective and organized manger, under stressful demand while maintaining exceptional service. Maintain composure when dealing with difficult situations and responding professionally. Independently recognize a high priority situation, taking appropriate and immediate action. Effectively communicates with service delivery and other departments to resolve issues that impact patient care and escalating issues that cannot be resolved in accordance with departmental guidelines. Quality Assurance Maintains appropriate level of productivity and accuracy for work performed based on department standards. Maintains thorough knowledge of policies, procedures, and standard work within the department in order to successfully performance duties on a day-to-day basis. Miscellaneous Duties: Performs other departmental duties as assigned, such as answering and making phone calls, managing incoming/outgoing faxes, organizing and filing departmental documents, inventorying supplies, data entry, etc. Per forms other related duties as assigned or requested. Your qualifications should include: High School or equivalent One year in a high-volume Customer Service related field with direct interaction with customers. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE . 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City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. HOURS: This position would be 8 hours anywhere from 8am - 9pm. Likely towards evenings as this role will likely be the closer. Monday through Friday but a rotation of Saturday may be required in the future. It's in Radiology. The Patient Access Representative I is responsible for the check-in and check-out of patients on behalf of medical group physicians and other licensed providers. This role requires independent judgement in order to successfully coordinate the scheduling of patient appointments across multiple hospital departments. This individual is expected to utilize telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays, schedule and re-schedule complex appointments. The Patient Access Representative I is best defined as an independent and flexible resource that focuses on system-specific service lines that are in alignment with the patient experience initiative. Furthermore, this role must multi-task between different patient care areas to ensure an extraordinary patient experience and that quality standards are met. Additional duties include, but are not limited to: physician to patient communication and serving as an information resource. Registration and Scheduling: As a successful candidate, you will: Demonstrates an understanding of the flow of the patient registration and scheduling process within the paper and electronic environments. Registers, pre-registers, consents and schedule all patient appointment types, across the clinics, ancillary areas and hospital. Create pre-registration record and links pre-registration record to scheduled appointments. Proactively coordinates appointments with other functional areas. Maintains department productivity, accuracy, and quality assurance standards while performing these duties. Ensure data is entered accurately for all patient demographic and insurance information. Completes all required legal documents and obtains and scans all other related documents. Performs cash collection functions, patient pricing estimates, ETC admission. Ensures that financial protocols and requirements are met while providing access to service at COH facilities by reviewing account documentation. Maintains and applies current knowledge of insurance requirements when verifying eligibility and confirms authorization is secured prior to forwarding patients to service delivery areas; escalates unsecure financial accounts to management. Provides patients with itineraries, advance beneficiary notice and written instructions for tests and procedures as applicable. Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues and ensuring financial clearance of accounts. Provides information and assistance to patients to ensure they understand the Financial Assistance policy and application process. Provides Financial Assistance applications to all uninsured patients. Screens ordered tests and communicate to physician and/or ABN Specialist those tests and/or diagnoses that do not meet criteria to be covered by Medicare Assures that the correct pre-registration visit encounter type is linked to the scheduled appointment. Creates a request for authorization of service if applicable. Send orders for diagnostic tests to appropriate department. Assures that documentation indicating the date of service and the visit number accompanies the orders for diagnostic testing. Customer Service: Ensure a high level of customer service by greeting, being a resource to patients and visitors. Serve as a liaison between patients and support staff. Develop effective relationships with colleague, physicians, providers, leaders and other employees across the organization. Demonstrates genuine interest in helping our patients, providers and other employees by using excellent communication skills, being polite, friendly, patient and calm under pressure. Managing multiple, changing priorities in an effective and organized manger, under stressful demand while maintaining exceptional service. Maintain composure when dealing with difficult situations and responding professionally. Independently recognize a high priority situation, taking appropriate and immediate action. Effectively communicates with service delivery and other departments to resolve issues that impact patient care and escalating issues that cannot be resolved in accordance with departmental guidelines. Quality Assurance Maintains appropriate level of productivity and accuracy for work performed based on department standards. Maintains thorough knowledge of policies, procedures, and standard work within the department in order to successfully performance duties on a day-to-day basis. Miscellaneous Duties: Performs other departmental duties as assigned, such as answering and making phone calls, managing incoming/outgoing faxes, organizing and filing departmental documents, inventorying supplies, data entry, etc. Per forms other related duties as assigned or requested. Your qualifications should include: High School or equivalent One year in a high-volume Customer Service related field with direct interaction with customers. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE . United States-California-Irvine", "summaryDescription" : "Patient Access Representative at City of Hope. Manage customer relationships. Drive customer retention", "createdAt" : "2026-06-14T18:52:56.465", "lastUpdated" : "2026-06-16T05:03:52.465", "ingestTimestamp" : "2026-06-14T18:52:56.465", "mongoId" : "6a1a5cd658b93c861e80fa70", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 53000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 1333.3824, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d8e2e74d8ee00a0c2fee3", "title" : "Patient Access Representative", "company" : "SSM Health", "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-15T07:10:50.034", "fingerprint" : "b1a2312f33bd62a78dfa1b6a2e7bed67dc71b49372466c78df3c1d87ba651eba", "source" : "workday", "applyUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/MO-SSM-Health-St-Joseph-Hospital---St-Charles/Patient-Access-Representative-I_R191772", "externalId" : "R191772", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "city" : "St. Charles", "state" : "Missouri", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "St. Charles, Missouri, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Healthcare" ], "softSkillsList" : [ "communication skills, teamwork, problem-solving" ], "softSkills" : [ { "name" : "communication skills, teamwork, problem-solving" } ], "majorSkills" : "Patient Access, Customer Service, communication skills", "majorSkillsList" : [ "Patient Access, Customer Service, communication skills" ], "coreResponsibilities" : "Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. Assists with coordination of activities related to insurance pre-certification/authorization. Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. Performs clerical and reception duties associated with patient registration.", "teamCollaboration" : "Collaborating with a nurse to expedite an urgent admission. Supportive leadership and a collaborative team environment.", "toolProficiency" : [ "EHR" ], "communicationSkills" : "executive presentations; proposal writing; demo delivery", "continuousLearning" : "Career development opportunities within a large, integrated health system.", "problemSolvingSkills" : "lead generation; A/B testing; funnel optimization", "specialRequirements" : "Variable 8 hour shifts between 8am-11:30pm, to include every other weekend and rotating holidays. Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Rare climbing.", "outcomesObjectives" : "Help us make every patient’s experience exceptional.", "qualificationsBasic" : "High School diploma/GED or 10 years of work experience. Patient Access, EHR, Healthcare, and Customer Service experience.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**It 's more than a career, it's a calling.** MO-SSM Health St. Joseph Hospital - St. Charles **Worker Type:** Regular **Job Highlights:** **Schedule** : Variable 8 hour shifts between 8am-11:30pm, to include every other weekend and rotating holidays **Location** : SSM Health St. Joseph Hospital - St. Charles, MO **Qualifications** : Patient Access, EHR, Healthcare, and Customer Service experience What Makes This Role Unique This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same — you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps. If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding. Why Join SSM Health You will be part of a compassionate, mission-driven organization that values your growth and contribution. We offer: * Competitive pay and benefits * Career development opportunities within a large, integrated health system * Supportive leadership and a collaborative team environment Bring your heart for service and your talent for communication — and help us make every patient’s experience exceptional. **Job Summary:** Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES * Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. * Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. * Assists with coordination of activities related to insurance pre-certification/authorization. * Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. * Performs clerical and reception duties associated with patient registration. * Performs other duties as assigned. EDUCATION * High School diploma/GED or 10 years of work experience EXPERIENCE * No experience required PHYSICAL REQUIREMENTS * Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. * Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. * Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. * Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. * Frequent keyboard use/data entry. * Occasional bending, stooping, kneeling, squatting, twisting and gripping. * Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. * Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS * None **Department:** 8701240033 PAS - St. Joseph Health Center **Work Shift:** Variable Shift (United States of America) **Scheduled Weekly Hours:** 40 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. * **Paid Parental Leave :** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). * **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. * **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. [ _Explore All Benefits_](https://jobs.ssmhealth.com/us/en/benefits) _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,**** pregnancy, veteran status**,** or any other characteristic protected by applicable law. [Click here to learn more.](https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)_", "summaryDescription" : "Patient Access Representative at SSM Health. Skills: Patient Access, Customer Service, communication skills. Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. Gathers information from patient and enters into appropriate database. 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We offer competitive, affordable health insurance and benefits designed to support you and your family **Fulfill your calling with SSM Health — apply today!** **Job Summary:** Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES * Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. * Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. * Assists with coordination of activities related to insurance pre-certification/authorization. * Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. * Performs clerical and reception duties associated with patient registration. * Performs other duties as assigned. EDUCATION * High School diploma/GED or 10 years of work experience EXPERIENCE * No experience required PHYSICAL REQUIREMENTS * Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. * Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. * Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. * Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. * Frequent keyboard use/data entry. * Occasional bending, stooping, kneeling, squatting, twisting and gripping. * Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. * Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS * None **Department:** 8565000235 SLUCare Centralized Contact Ctr **Work Shift:** Day Shift (United States of America) **Scheduled Weekly Hours:** 40 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. * **Paid Parental Leave :** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). * **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. * **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. [ _Explore All Benefits_](https://jobs.ssmhealth.com/us/en/benefits) _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,**** pregnancy, veteran status**,** or any other characteristic protected by applicable law. [Click here to learn more.](https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)_", "summaryDescription" : "Patient Access Representative at SSM Health", "postedDate" : "2026-06-12T20:47:56.229", "createdAt" : "2026-06-14T20:47:56.200", "lastUpdated" : "2026-06-16T00:22:30.291", "ingestTimestamp" : "2026-06-14T20:47:56.200", "mongoId" : "6a2d8e2e74d8ee00a0c2ff13", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/MO-SSM-Health-Des-Peres-Medical-Pavilion/Patient-Access-Representative-I_R193632", "salaryAnnualMin" : 35000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 1281.2461, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69fc49814c40e2acd1a81e96", "title" : "Patient Access Representative III", "company" : "City of Hope", "salary" : { "min" : 50000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Access Representative III in Duarte, CA, adjusted for mid-seniority and healthcare industry." }, "location" : "United States-California-Duarte", "locations" : [ "United States-California-Duarte", "Rehabilitation Services", "Onsite, Days, Days" ], "timestamp" : "2026-06-16T02:25:03.641", "fingerprint" : "e43e38ef976b51565a0deaa2c80468d5a6fe1af416ae86d7ee14c90ad7fe75fc", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa067.taleo.net/careersection/ex/jobdetail.ftl?job=238165", "externalId" : "238165", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Duarte", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1394513,-117.9772873" } ], "locationText" : "Duarte, California, United States", "minimumEducation" : "High School", "experienceMinYears" : 2, "remoteFriendly" : false, "rawDescription" : "Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. The Patient Access Representative III is responsible for the check-in and check-out of patients on behalf of medical group physicians and other licensed providers. This role requires a high level of independent judgement in order to successfully coordinate the scheduling of patient appointments across multiple hospital departments, including rehabilitation services and ancillary departments. This individual is expected to utilize telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays (if applicable), schedule and re-schedule complex appointments. The Patient Access Representative III is best defined as a highly independent and flexible resource that focuses on system-specific service lines that are in alignment with the patient experience initiative. Furthermore, this role must multi-task between different patient care areas to ensure an extraordinary patient experience and that quality standards are met. Additional duties may include but are not limited to: physician to patient communication and serving as an information resource. Work Schedule – 8:30 – 5pm As a successful candidate, you will: Registration and Scheduling: Demonstrates an in-depth understanding of the flow of the patient registration and scheduling process within the paper and electronic environments. Registers, pre-registers, consents and schedule all patient appointment types, across the clinics, ancillary areas and hospital if applicable. Creates pre-registration record and links pre-registration record to scheduled appointments. Proactively coordinates appointments with other functional areas. Maintains department productivity, accuracy, and quality assurance standards while performing these duties. Ensures data is entered accurately for all patient demographic and insurance information. If applicable, completes all required legal documents, and obtains and scans all other related documents, may perform cash collection functions, patient pricing estimates, ETC admission. Ensures that financial protocols and requirements are met while providing access to service at COH facilities by reviewing account documentation. Maintains and applies current knowledge of insurance requirements when verifying eligibility and confirms authorization is secured prior to forwarding patients to service delivery areas; escalates unsecure financial accounts to management. Provides patients with itineraries, advance beneficiary notice and written instructions for tests and procedures as applicable. Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues and ensuring financial clearance of accounts. Provides information and assistance to patients to ensure they understand the Financial Assistance policy and application process. Provides Financial Assistance applications to all uninsured patients. This may include overseeing the process for Outpatient Medi-Cal and CCS (California Children Services) authorization, follow through for financial eligibility, and perform all functions associated with CCS/Medic-Cal outpatient rehab authorization. Screens ordered tests and communicate to physician and/or ABN Specialist those tests and/or diagnoses that do not meet criteria to be covered by Medicare. When applicable, completes CCS / Medi-Cal Referrals on all new pediatric and adult patients and follows case until approved for coverage. Monitors CCS cases and submits medical documentation to authorize services. Assist with training of new staff on Medi-Cal and CCS regulations, and training of appropriate assignment of Plan/Carriers. Monitors the Outpatient authorization process to make sure the work is done accurately and notifies management of any problems related to this process. Prepares all forms required by Medi-Cal and CCS for treatment authorization requests (TAR) and extension in a timely manner. Compiles information on authorizations and specialized program scheduling data and prepares reports and records. Assures that the correct pre-registration visit encounter type is linked to the scheduled appointment. Creates a request for authorization of service if applicable. Sends orders for diagnostic tests to appropriate department. Assures that documentation indicating the date of service and the visit number accompanies the orders for diagnostic testing. Customer Service: Ensure a high level of customer service by greeting, being a resource to patients and visitors. Serve as a liaison between patients and support staff. Develop effective relationships with colleagues, physicians, providers, leaders and other employees across the organization. Demonstrates genuine interest in helping our patients, providers and other employees by using excellent communication skills, being polite, friendly, patient and calm under pressure. Managing multiple, changing priorities in an effective and organized manger, under stressful demand while maintaining exceptional service. Maintain composure when dealing with difficult situations and responding professionally. Independently recognize a high priority situation, taking appropriate and immediate action. Effectively communicates with service delivery and other departments to resolve issues that impact patient care and escalating issues that cannot be resolved in accordance with departmental guidelines. Quality Assurance Maintains appropriate level of productivity and accuracy for work performed based on department standards. Maintains thorough knowledge of policies, procedures, and standard work within the department in order to successfully performance duties on a day-to-day basis. Performs other related duties as assigned or requested. Your qualifications should include: High School or equivalent Two years related experience registering and scheduling complex patient appointments in a clinic or hospital setting. Medical terminology experience required. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE . United States-California-Duarte", "summaryDescription" : "Patient Access Representative III at City of Hope", "createdAt" : "2026-06-14T19:48:26.243", "lastUpdated" : "2026-06-16T02:25:03.641", "ingestTimestamp" : "2026-06-14T19:48:26.243", "mongoId" : "69fc49814c40e2acd1a81e96", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 50000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "_score" : 1223.9989, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d8e2f74d8ee00a0c2ff6c", "title" : "Patient Access Representative", "company" : "SSM Health", "salary" : { "min" : 33000.0, "max" : 42000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Patient Access Representative in the United States, adjusted for the healthcare industry and part-time employment." }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-16T05:43:44.941", "fingerprint" : "c8062c60098f20d03fec7cccc2de580221a70e518bb03c6ef05b40ac3f0845c7", "source" : "workday", "language" : "en", "applyUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/MO-SSM-Health-Cardinal-Glennon-Childrens-Hospital/Patient-Access-Representative-I_R196029", "externalId" : "R196029", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "remoteFriendly" : false, "rawDescription" : "**It 's more than a career, it's a calling.** MO-SSM Health Cardinal Glennon Children's Hospital **Worker Type:** PRN **Job Highlights:** **Schedule** : PRN, requires flexible availability; minimum of 4 days scheduled per month **Location** : SSM Health Cardinal Glennon Pediatric Urgent Care- South County and North County locations and Health Center **Qualifications** : Experience with EHR and patient registration preferred, proficient computer skills, and excellent customer service skills What Makes This Role Unique This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same — you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps. If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding. Why Join SSM Health You will be part of a compassionate, mission-driven organization that values your growth and contribution. We offer: • Competitive pay and benefits • Career development opportunities within a large, integrated health system • Supportive leadership and a collaborative team environment Bring your heart for service and your talent for communication — and help us make every patient’s experience exceptional. **Job Summary:** Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES * Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. * Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. * Assists with coordination of activities related to insurance pre-certification/authorization. * Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. * Performs clerical and reception duties associated with patient registration. * Performs other duties as assigned. EDUCATION * High School diploma/GED or 10 years of work experience EXPERIENCE * No experience required PHYSICAL REQUIREMENTS * Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. * Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. * Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. * Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. * Frequent keyboard use/data entry. * Occasional bending, stooping, kneeling, squatting, twisting and gripping. * Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. * Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS * None **Department:** 8701130033 PAS - Cardinal Glennon **Work Shift:** Night Shift (United States of America) **Scheduled Weekly Hours:** 0 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. * **Paid Parental Leave :** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). * **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. * **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. [ _Explore All Benefits_](https://jobs.ssmhealth.com/us/en/benefits) _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,**** pregnancy, veteran status**,** or any other characteristic protected by applicable law. [Click here to learn more.](https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)_", "summaryDescription" : "Patient Access Representative at SSM Health", "postedDate" : "2026-06-11T19:54:00.194", "createdAt" : "2026-06-14T19:54:00.111", "lastUpdated" : "2026-06-16T05:43:44.941", "ingestTimestamp" : "2026-06-14T19:54:00.111", "mongoId" : "6a2d8e2f74d8ee00a0c2ff6c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/MO-SSM-Health-Cardinal-Glennon-Childrens-Hospital/Patient-Access-Representative-I_R196029", "salaryAnnualMin" : 33000, "salaryAnnualMax" : 42000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 1182.4714, "daysOld" : 4, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2eb4f674d8ee00a0e80d77", "title" : "Patient Access Representative 3", "company" : "University of Miami Health System", "salary" : { "min" : 724.0, "max" : 724.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Doral, FL", "locations" : [ "Doral, FL", "United States of America" ], "timestamp" : "2026-06-16T01:46:01.889", "fingerprint" : "fdb1d6e974893cc861c7fe7853617e1626eb093ca7e651ad6de906ae76f80910", "source" : "workday", "language" : "en", "applyUrl" : "https://umiami.wd1.myworkdayjobs.com/UMCareerStaff/job/Doral-FL/Patient-Access-Representative-3--Doral_R100097681", "externalId" : "R100097681", "industryFunction" : { }, "locationPoint" : "25.81954,-80.35533", "structuredLocations" : [ { "city" : "Doral", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.8195424,-80.3553302" } ], "locationText" : "Doral, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 3, "coreResponsibilities" : "Provide excellent customer service, Schedule patient appointments, Verify insurance eligibility, Collect patient co-pays, Maintain patient records, Assist with patient registration, Answer patient inquiries, Coordinate with medical staff", "teamCollaboration" : "Coordinate with medical staff", "domainKnowledge" : "Medical terminology", "domainList" : [ "medical-terminology" ], "domainSpecificKnowledge" : [ "Medical terminology" ], "documentationSkills" : "Maintain patient records", "qualificationsBasic" : "3+ years of experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**_Current Employees:_** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click [here](https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this [tip sheet](https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf). _The University of Miami Health System at Doral has an exciting opportunity for a full-time Patient Access Representative 3**.**_ _The University of Miami Health System has opened the second phase to our state-of-the-art facility in Downtown Doral that serves as a western hub for our distinguished regional network of ambulatory services. This 160,000 square foot expansion will continue to bring world-class academic medicine, cutting-edge technology, and innovative treatment options to the rapidly growing Doral community. UHealth at Doral will have services through the Sylvester Comprehensive Cancer Center, Bascom Palmer Eye Institute, and the Desai Sethi Urology Institute, as well as specialties such as cardiology, endocrinology, otolaryngology, gastroenterology, dermatology, and more. The expansion will provide residents with innovative, specialized medical services in the heart of their community. UHealth at Doral will have 8 operating rooms, 3 endoscopy procedure rooms, 33 cancer treatment bays, over 60 multidisciplinary exam rooms, and supporting ancillary services like imaging, lab, and respiratory therapy._ The Patient Access department has an exciting opportunity for a full-time Patient Access Representative 3 to work on-site in downtown Doral**.** The Patient Access Representative 3 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments. **CORE FUNCTIONS:** * Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts. * Contacts patients’ families or physicians’ offices to obtain missing insurance information. * Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility. * Collaborates with scheduling departments to identify add-on patients. * Obtains necessary authorizations, pre-certifications, and referrals. * Notifies patients of liabilities prior to date of service and collects funds. * Maintains appropriate records, files, and accurate documentation in the system of record. * Serves as a lead resource for lower level Patient Access Representatives. * Recommends new approaches to management for enhancing performance and productivity. * Adheres to University and unit-level policies and procedures and safeguards University assets. **_This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary._** **Knowledge, Skills, and Abilities:** * Knowledge of generally accepted accounting procedures and principles. * Skill in completing assignments accurately and with attention to detail. * Ability to process and handle confidential information with discretion. * Ability to work independently and/or in a collaborative environment. * Ability to communicate effectively in both oral and written form. **CORE REQUIREMENTS:** * High School Diploma or equivalent * Three (3) years of relevant experience ** _Any appropriate combination of relevant education, experience and/or certifications may be considered._** The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. **Job Status:** Full time **Employee Type:** Staff", "summaryDescription" : "Patient Access Representative 3 at University of Miami Health System. Provide excellent customer service. Schedule patient appointments", "postedDate" : "2026-06-12T21:29:23.453", "createdAt" : "2026-06-14T21:29:23.442", "lastUpdated" : "2026-06-16T01:46:01.889", "ingestTimestamp" : "2026-06-14T21:29:23.442", "mongoId" : "6a2eb4f674d8ee00a0e80d77", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://umiami.wd1.myworkdayjobs.com/UMCareerStaff/job/Doral-FL/Patient-Access-Representative-3--Doral_R100097681", "salaryAnnualMax" : 724, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Medical terminology" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 1172.4854, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69dde45b2beec4dd3d9a3eaf", "title" : "Patient Access Representative III - OC", "company" : "City of Hope", "industry" : "Healthcare", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Access Representative III in Irvine, United States, adjusted for mid-seniority and healthcare industry." }, "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "Call Center Operations", "Onsite, Days, Days" ], "timestamp" : "2026-06-15T22:26:13.007", "fingerprint" : "2f79a699f21d9cf5d2cfa19c296b1754d7c216f0fd5f281111e4cd2965fad9e0", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa067.taleo.net/careersection/ex/jobdetail.ftl?job=226944", "externalId" : "226944", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join the transformative team at City of Hope Orange County, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. This function plays a critical role on the care team providing patients an excellent, compassionate experience for checking in and out of appointments, coordinating future visits and answering as well as addressing patient needs through inbound calls. This role requires a high level of independent judgement, customer service, communication and multi-tasking to successfully coordinate the scheduling of patient appointments across multiple hospital departments. This individual is expected to utilize telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays, schedule and re-schedule complex appointments. Additional duties include regular communication with physicians, nurses and other care team members as well departments to create a foster teamwork and seamless clinic operations. As a successful candidate, you will: Registration and Scheduling Demonstrates an in-depth understanding of the flow of the patient registration and scheduling process within the paper and electronic environments. Registers, pre-registers, consents and schedule all patient appointment types, across the clinics, ancillary areas and hospital. Creates pre-registration record and links pre-registration record to scheduled appointments. Proactively coordinates appointments with other functional areas. Maintains department productivity, accuracy, and quality assurance standards while performing these duties. Ensures data is entered accurately for all patient demographic and insurance information. Completes all required legal documents and obtains and scans all other related documents. Performs cash collection functions, patient pricing estimates, ETC admission. Ensures that financial protocols and requirements are met while providing access to service at COH facilities by reviewing account documentation. Maintains and applies current knowledge of insurance requirements when verifying eligibility and confirms authorization is secured prior to forwarding patients to service delivery areas; escalates unsecure financial accounts to management. Provides patients with itineraries, advance beneficiary notice and written instructions for tests and procedures as applicable. Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues and ensuring financial clearance of account. Provides information and assistance to patients to ensure they understand the Financial Assistance policy and application process. Provides Financial Assistance applications to all uninsured patients. Screens ordered tests and communicate to physician and/or ABN Specialist those tests and/or diagnoses that do not meet criteria to be covered by Medicare Assures that the correct pre-registration visit encounter type is linked to the scheduled appointment. Creates a request for authorization of service if applicable. Send orders for diagnostic tests to appropriate department. Assures that documentation indicating the date of service and the visit number accompanies the orders for diagnostic testing. Customer Service Ensure a high level of customer service by greeting, being a resource to patients and visitors. Serve as a liaison between patients and support staff. Develop effective relationships with colleagues, physicians, providers, leaders and other employees across the organization. Demonstrates genuine interest in helping our patients, providers and other employees by using excellent communication skills, being polite, friendly, patient and calm under pressure. Managing multiple, changing priorities in an effective and organized manner, under stressful demand while maintaining exceptional service. Maintain composure when dealing with difficult situations and responding professionally. Independently recognize a high priority situation, taking appropriate and immediate action. Effectively communicates with service delivery and other departments to resolve issues that impact patient care and escalating issues that cannot be resolved in accordance with departmental guidelines. Quality Assurance Maintains appropriate level of productivity and accuracy for work performed based on department standards. Maintains thorough knowledge of policies, procedures, and standard work within the department in order to successfully performance duties on a day-to-day basis. Your qualifications should include: High School or equivalent. Two years related experience registering and scheduling complex patient appointments in a clinic or hospital setting. Medical terminology experience required. Preferably: Two years front desk oncology practice experience. EPIC electronic medical record experience preferred. Additional Information: City of Hope employees’ pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE . 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Functions in the Patient Admissions Department. Additional Job Description High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred. **Additional Job Description** High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred. _If you like working with energetic enthusiastic individuals, you will enjoy your career with us!_ The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: [http://www.uscis.gov/e-verify/employees](http://www.uscis.gov/e-verify/employees)", "summaryDescription" : "Patient Access Representative at The E-verify Program. Processes patient preadmission and admission demographic and insurance. Enters information in the hospital computer", "postedDate" : "2026-06-11T06:17:18.975", "createdAt" : "2026-06-12T06:17:18.915", "lastUpdated" : "2026-06-15T00:44:49.803", "ingestTimestamp" : "2026-06-12T06:17:18.915", "mongoId" : "6a2ae9da74d8ee00a072cdd5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://musc.wd1.myworkdayjobs.com/MUSC/job/Orangeburg/Patient-Access-Representative-I_R-0000062250", "salaryAnnualMin" : 36000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hospital information systems" ], "skillCount" : 1, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 1121.4731, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2b0ce974d8ee00a075f68d", "title" : "Patient Access Representative III", "company" : "Endeavor Health", "industry" : "Healthcare", "salary" : { "min" : 19.89, "max" : 28.84, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "certifications" : [ "CPR Certification", "CPI certification", "Valid driver’s license" ], "timestamp" : "2026-06-15T00:45:48.015", "fingerprint" : "b1830a3abdd561612da4e7d1061e4ea089e470903e389fb199c7957d25504b1f", "source" : "workday", "language" : "en", "applyUrl" : "https://nshs.wd1.myworkdayjobs.com/ns-eeh/job/LOH-Naperville-Main-Hospital/Patient-Access-Representative-III---Linden-Oaks-Hospital---Day-Evening-Shift_R42852", "externalId" : "R42852", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "city" : "Naperville", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.7728699,-88.1479278" } ], "locationText" : "Naperville, Illinois, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Financial counseling", "Insurance verification", "Medical necessity reviews" ], "hardSkillsList" : [ "Insurance eligibility", "Benefit explanation", "Payment collection" ], "hardSkills" : [ { "name" : "Insurance eligibility", "level" : "intermediate" }, { "name" : "Benefit explanation", "level" : "intermediate" }, { "name" : "Payment collection", "level" : "intermediate" } ], "majorSkills" : "Patient registration, Insurance verification, Financial counseling", "majorSkillsList" : [ "Patient registration", "Insurance verification", "Financial counseling" ], "coreResponsibilities" : "Assist patients in financial entry, Register patients, Review patient registration information, Correct patient registration information, Verify insurance coverage, Verify insurance eligibility, Gather proof of insurance coverage, Work with other departments on certification, Exchange patient insurance information, Relay patient insurance information, Meet with uninsured patients, Discuss payment options with uninsured patients, Obtain payment from uninsured patients, Ensure acceptance of transferring patients, Assist ARC Clinical staff with precertification, Assist ARC Clinical staff with admission paperwork, Collaborate with clinician on documentation review, Facilitate acceptance of transfers, Complete admission paperwork, Perform patient registration, Review forms with patients, Ensure Joint Commission forms are signed, Ensure CMS forms are signed, Change room assignments, Change patient beds, Change patient programs, Obtain midnight census report, Adjust midnight census report, Schedule patient appointments, Transfer patients from wait list, Contact insurance company on admission, Obtain detailed benefits, Confirm patient status as self-pay, Provide patient with quote of benefits, Provide treatment team with quote of benefits, Complete information given to patient, Conduct financial counseling, Counsel patient on benefits, Counsel patient on benefit usage, Counsel patient on estimated portions, Collect estimated patient portion, Discuss financial assistance options, Discuss payment plans, Discuss financial assistance application process, Discuss state insurance coverage options, Discuss federal insurance coverage options, Discuss affordable care act plans, Discuss prompt pay discounting, Discuss other payment options, Explain patient options, Collect payment when account is no longer authorized, Respond to telephone inquiries, Research accounts, Resolve accounts, Present clinical to physician on call, Review clinical documentation, Analyze patient status, Present clinical data to insurance company, Obtain initial precertification, Problem solve precert issues, Follow up with Utilization Review department, Conduct medical necessity reviews for Medicare patients", "teamCollaboration" : "Collaborate with clinician; Work with other departments; Collaborate with ARC Clinical staff; Collaborate with insurance companies; Collaborate with Utilization Review", "domainKnowledge" : "Behavioral health; Insurance plans; Medicare; Medicaid; Affordable Care Act", "domainList" : [ "behavioral-health", "insurance-plans", "medicare", "medicaid", "affordable-care-act" ], "domainSpecificKnowledge" : [ "Behavioral health", "Insurance plans", "Medicare", "Medicaid", "Affordable Care Act" ], "toolProficiency" : [ "EMR" ], "documentationSkills" : "Clinical documentation; Admission paperwork", "continuousLearning" : "Tuition Reimbursement; Career Pathways", "problemSolvingSkills" : "Problem solve precert issues", "specialRequirements" : "Rotating Weekends Required, Day/Evening Shift, Maintain automobile liability coverage", "qualificationsBasic" : "High School Diploma or GED, Current CPR Certification, CPI certification within 90 days", "qualificationsPreferred" : "Bachelor’s Degree in mental health, Two years of experience in crisis/emergency services, Experience in behavioral health setting, Knowledge of DSM IV-R, Knowledge of patient rights and law", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Hourly Pay Range:** $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. **Position Highlights:** * Position: Patient Access Rep III * Location: Linden Oaks Hospital ; Naperville, IL * Full Time - 40 hours * Hours: Day/Evening Shift (1:00pm-9:30pm) Rotating Weekends Required **A Brief Overview:** Responsible for assisting patients in the financial entry into treatment. Registering, reviewing and correcting patient registration information in the computer system. Verifying insurance coverage and eligibility on all hospital inpatient and outpatient accounts. Gathering necessary proof of insurance coverage, working closely with other departments regarding the certification process and exchanges and/or relays patient insurance information. Meeting with all uninsured patients to discuss options and obtaining payment when necessary. Ensuring the acceptance of transferring patients in a timely manner. Assisting the ARC Clinical staff with precertification, preparation and completion of the admission paperwork. **What you will do:** * Collaborates with a licensed clinician through the review of clinical and legal documentation to facilitate the acceptance of transfers and completes the admission paperwork. * Patient Registration Functions: * Performs patient registration. * Reviews various forms (i.e. Release of Information, Agreement and Authorization, etc) with patients. * Ensures mandatory forms for Joint Commission and CMS are signed and reviewed with patients. * Changes room assignments, beds, programs for patients upon request. * Ensures midnight census report is obtained from each unit and adjusts appropriately in system. * Schedules patient appointments. * Transfers patients from wait list to program as capacity allows. * Patient Accounting Duties: * Contacts insurance company on each inpatient and outpatient admission to verify insurance eligibility and coverage and obtain detailed benefits for all levels of care for psychiatric and/or substance abuse. * Ensures that patient status as self-pay is confirmed through provided on-line portals * Provides patient and treatment team with quote of benefits documented in the EMR as well as completing information given to the patient * Conducts financial counseling by meeting with patient either before admission or during their stay regarding their benefits. Counsels patient on their benefits, usage and estimated patient portions. Collects the estimated patient portion when necessary. * Discusses applicable financial assistance options with the patient including payment plans, financial assistance application process, state or federal insurance coverage options (such as Medicaid, disability, CICP, CHP+, MCD), affordable care act plans, prompt pay discounting, and any other payment options available through Edward-Elmhurst Health. * Meets with the patient to explain their options and collects payment as necessary when an account is no longer being authorized by the insurance company. * Responds to telephone inquiries received from patients and insurance companies. * Researches and resolves accounts as requested by management. * Assisting Intake Admission Team as needed: * Presents clinical to the physician on call if insurance requests peer to peer review. Reviews clinical documentation analyzes patient status and presents the clinical data to the insurance company obtaining the initial precertification. Problem solves any pre-cert issues with the insurance company. Follows up with the Utilization Review department as necessary. * Conducts medical necessity reviews for all the Medicare patients. **What you will need:** Required Education, Skills and/or Experience: * High School Diploma or GED Preferred Education, Skills and/or Experience: * Bachelor’s Degree in a mental health field * Minimum of two years of experience in crisis/emergency services, behavioral health setting * Knowledge of DSM IV-R diagnostic criteria and patient rights and law pertaining to mental health * Substantial knowledge base of insurance plans such as Commercial, Managed Care and capitated plans, Medicare, Medicaid and Workers Compensation Required license and/or certification: * A valid driver’s license is required if the incumbent is selected to perform related duties at an offsite location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested. * Current CPR Certification issued by the American Heart Association within 90 days of start into job * CPI (Crisis Prevention Intervention) certification within 90 days of hire **Benefits (For full time or part time positions):** * Premium pay such as shift, on call, holiday and more based on an employee’s job * Incentive pay for select positions * Opportunity for annual increases based on performance * Career Pathways to Promote Professional Growth and Development * Various Medical, Dental, Pet and Vision options * Tuition Reimbursement * Free Parking * Wellness Program Savings Plan * Health Savings Account Options * Retirement Options with Company Match * Paid Time Off and Holiday Pay * Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit [www.endeavorhealth.org](http://www.endeavorhealth.org). When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ([www.endeavorhealth.org](http://www.endeavorhealth.org)) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.", "summaryDescription" : "Patient Access Representative III at Endeavor Health. Skills: Patient registration, Insurance verification, Financial counseling. Assist patients in financial entry. Register patients", "postedDate" : "2026-06-12T07:07:07.093", "createdAt" : "2026-06-12T07:07:06.948", "lastUpdated" : "2026-06-15T00:45:48.015", "ingestTimestamp" : "2026-06-12T07:07:06.948", "mongoId" : "6a2b0ce974d8ee00a075f68d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://nshs.wd1.myworkdayjobs.com/ns-eeh/job/LOH-Naperville-Main-Hospital/Patient-Access-Representative-III---Linden-Oaks-Hospital---Day-Evening-Shift_R42852", "salaryAnnualMin" : 41371, "salaryAnnualMax" : 59987, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Insurance eligibility", "Benefit explanation", "Payment collection", "Patient registration", "Insurance verification", "Financial counseling", "Medical necessity reviews", "Behavioral health", "Insurance plans", "Medicare", "Medicaid", "Affordable Care Act", "CPR Certification", "CPI certification", "Valid driver’s license", "EMR" ], "skillCount" : 16, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 1118.6774, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2eb40674d8ee00a0e7f73c", "title" : "Patient Access Associate Representative", "company" : "Corewell Health", "industry" : "Healthcare", "salary" : { "min" : 33000.0, "max" : 42000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an Entry-level Patient Access Associate Representative in Kentwood, United States, within the Healthcare industry, adjusted for company size and part-time employment." }, "location" : "Kentwood, MI", "locations" : [ "Kentwood, MI", "United States of America" ], "timestamp" : "2026-06-16T04:30:12.260", "fingerprint" : "752bd25a7f3ae2bbe74f8a99d9a7ae597832b25c3d47ac601d2e8dbdd7806690", "source" : "workday", "language" : "en", "applyUrl" : "https://spectrumhealth.wd5.myworkdayjobs.com/CorewellHealthCareers/job/Kentwood-MI/Patient-Access-Associate-Representative_R213983", "externalId" : "R213983", "industryFunction" : { }, "locationPoint" : "30.93824,-90.50898", "structuredLocations" : [ { "city" : "Kentwood", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.8694731,-85.6447492" } ], "locationText" : "Kentwood, Michigan, United States", "employmentType" : "PART_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Shift and status Part time, Monday to Thursday, 10:00 a.m. to 5:30 p.m., and every third weekend ## Job Summary Assist and educate patients, providers, medical office staff, and/or Health system staff with accessing services, facilitating and resolving problems, understanding navigation questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and quality guidelines in support of Patient Access Services Center performance indicators, as well as Corporate values and codes of excellence. ## Essential Functions * Analyzes, evaluates, resolves and responds to service inquires from members, providers, employer groups, colleagues, agents, Elite agents (customers), and others within departmental guidelines. Professional and pleasant interactions are ongoing expectations. * Partnering with internal and external resources, promptly provides customers with information and education concerning benefit clarification, eligibility requirements, verification, authorization, billing and claim status. * Promptly identifies and resolves or escalates customer concerns or complaints to achieve positive outcomes. Places outbound welcome calls to members to educate them on their benefits as needed. Assists walk-in members and agents if assigned by leadership. * Adheres to established procedure and quality guidelines in support of Priority Health service promise, key drivers, performance indicators, as well as Corporate values and codes of excellence. Identifies potential trends or issues that impact health plan members and works with coworkers and leadership resources to suggest process improvements. * Assists customers with administrative issues, such as submitting enrollment record changes, providing letter explaining coverage or benefits, and obtaining and relaying certain member information to other departments as needed. * Facilitates claims resolution through follow-up on member calls and correspondence received to appropriate departments. * Effectively tracks and/or documents all service interactions with customers within appropriate systems according to guidelines. * Develops and maintains behaviors of productivity, availability to customers, and adherence to work schedule. * May be trained and then assigned to perform core scheduling duties for other service lines to meet fluctuating business demands. * Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. * Performs other duties as assigned. ## Qualifications Required * High School Diploma or equivalent * 1 year of relevant experience Preferred * Associate’s degree ## As part of our hiring process, you may be invited to complete an initial screening using an AI‑enabled voice agent. This screening focuses on job‑related qualifications and is reviewed by our hiring team as one part of the overall evaluation process. The voice agent provides the opportunity for applicants to respond at a time that works best for them. The voice agent works 24/7 - just like healthcare! ## About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. ## How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more [here](https://careers.corewellhealth.org/us/en/benefits-new). * On-demand pay program powered by Payactiv * Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! * Optional identity theft protection, home and auto insurance * Traditional and Roth retirement options with service contribution and match savings * Eligibility for benefits is determined by employment type and status **Primary Location** SITE - Care Center Breton - 4600 Breton Rd SE - Kentwood **Department Name** Contact Center Primary Care - Corporate **Employment Type** Part time **Shift** Day (United States of America) **Weekly Scheduled Hours** 28 **Hours of Work** 10:00 a.m. to 5:30 p.m. **Days Worked** Monday to Thursday **Weekend Frequency** Every third weekend ********CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.******** _Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief._ _Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category._ _An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team._ _You may request assistance in completing the application process by calling 616.486.7447._", "summaryDescription" : "Patient Access Associate Representative at Corewell Health", "postedDate" : "2026-06-11T21:07:16.741", "createdAt" : "2026-06-14T21:07:16.728", "lastUpdated" : "2026-06-16T04:30:12.260", "ingestTimestamp" : "2026-06-14T21:07:16.728", "mongoId" : "6a2eb40674d8ee00a0e7f73c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://spectrumhealth.wd5.myworkdayjobs.com/CorewellHealthCareers/job/Kentwood-MI/Patient-Access-Associate-Representative_R213983", "salaryAnnualMin" : 33000, "salaryAnnualMax" : 42000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 1079.7189, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c704a74d8ee00a0929797", "title" : "Patient Access Advocate", "company" : "Intuitive Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 38000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Patient Access Advocate in Coppell, Texas, adjusted for mid-seniority and part-time employment in the healthcare industry." }, "location" : "Coppell, TX, United States", "locations" : [ "Coppell", "TX", "United States" ], "timestamp" : "2026-06-15T05:31:22.096", "fingerprint" : "942951097ebbdec033066dcc4de7fc41834b9bca299bcb9a5d1f634aa35eeb24", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IntuitiveHealth1/3743990013604846-patient-access-advocate-prn-mid-shift", "externalId" : "3743990013604846", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Coppell", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.9552598,-97.0155703" } ], "locationText" : "Coppell, Texas, United States", "employmentType" : "PART_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Word, Excel, Outlook", "professionalSkills" : [ "Clerical duties", "Patient registration", "Insurance verification", "Copayment collection" ], "hardSkillsList" : [ "Database entry", "Scanning documents", "Faxing documents", "Screening phone calls", "Taking messages" ], "softSkillsList" : [ "Flexibility", "Communication Proficiency", "Collaboration Skills", "Patient/Client Focus", "Technical Capacity" ], "hardSkills" : [ { "name" : "Database entry", "level" : "intermediate" }, { "name" : "Scanning documents", "level" : "intermediate" }, { "name" : "Faxing documents", "level" : "intermediate" }, { "name" : "Screening phone calls", "level" : "intermediate" }, { "name" : "Taking messages", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Flexibility" }, { "name" : "Communication Proficiency" }, { "name" : "Collaboration Skills" }, { "name" : "Patient/Client Focus" }, { "name" : "Technical Capacity" } ], "majorSkills" : "Patient Access, Customer Service, Administrative Support", "majorSkillsList" : [ "Patient Access", "Customer Service", "Administrative Support" ], "coreResponsibilities" : "Greet patients, Answer the phone, Enter information into database, Perform general clerical duties, Maintain a pleasant, professional demeanor, Make patients feel welcome, Check patients in and out, Verify benefits, Collect copayments, coinsurance, and deductibles, Assist staff and patients with clerical duties, Copy documents, Scan documents, Fax documents, Create patient files, Maintain patient files, Screen phone calls, Direct phone calls, Take messages, Direct messages, Provide callers with information, Confirm all paperwork is filled out correctly, Keep front desk clean and presentable, Keep waiting room area clean and presentable, Keep children's play area clean and presentable, Assure a clean work environment, Empty trash, Vacuum floors, Mop floors, Clean counters, Encourage a friendly work environment, Encourage a respectful work environment, Provide a customer-focused environment, Provide a friendly environment, Provide a reassuring environment, Provide an open environment, Follow all HIPAA policies, Follow all company policies", "teamCollaboration" : "Assist staff", "domainKnowledge" : "HIPAA policies; Health insurance; Insurance verification", "domainList" : [ "hipaa-policies", "health-insurance", "insurance-verification" ], "domainSpecificKnowledge" : [ "HIPAA policies", "Health insurance", "Insurance verification" ], "toolProficiency" : [ "Telephones", "Credit card machines", "Fax machines", "Photocopiers", "Calculators" ], "communicationSkills" : "Present information", "documentationSkills" : "Confirm paperwork", "problemSolvingSkills" : "Deal with problems", "specialRequirements" : "Standing, Walking, Use of hands, Reaching, Sitting, Talking, Listening, Lifting up to 10 pounds, Rotate shifts, Standby, On-call", "qualificationsBasic" : "High school diploma or GED, Ability to read and comprehend simple instructions, Ability to write simple correspondence, Ability to effectively present information, Basic math skills, Ability to apply common sense, Ability to deal with problems in standardized situations, Must be computer literate, Ability to perform multiple tasks simultaneously, Prioritize multiple demands effectively, Exceptional communication skills, Exceptional customer service", "qualificationsPreferred" : "Minimum of 1 year of experience in a medical office setting, Familiar with health insurance and insurance verification, Knowledge and skills regarding all general office equipment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. About Legacy ER & Urgent Care Legacy ER & Urgent Care, an Intuitive Health company, is a leader in hybrid healthcare, offering both Emergency Room and Urgent Care services under one roof. With multiple locations in DFW, we deliver high-quality, compassionate care that’s convenient, efficient, and patient-focused. 9a-9p 1-2 shifts per week The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the database, and performing general clerical duties. In this position, it is imperative that you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. The ability to multitask is a must. • Greeting patients in a friendly, courteous, and professional manner in both in-person and over the phone. • Check patients in and out. • Verifying benefits and collecting copayments, coinsurance, and deductibles. • Assist staff and patients with clerical duties as needed, including copying, scanning, and faxing documents. • Creating and maintaining patient files. • Screen phone calls and direct them to the appropriate individual. Take and direct messages as necessary. • Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information. • Confirm all paperwork is filled out correctly. • Make sure the front desk, waiting room area, and children’s play area are always clean and presentable. • Assure a clean work environment. This may include duties often reserved for housekeeping services, such as emptying trash, vacuuming, mopping floors, and cleaning counters. • Encourage a work environment that is friendly and respectful. • Provide patients and their families with a customer-focused, friendly, reassuring open environment that encourages patients to return to Intuitive Health. • Follow all HIPAA policies and procedures. • Follow all company policies. ## Qualifications • Flexibility. • Communication Proficiency. • Collaboration Skills. • Patient/Client Focus. • Technical Capacity. • High school diploma or general education degree (GED) • Ability to read and comprehend simple instructions, short correspondence, and memos. • Ability to write simple correspondence. • Ability to effectively present information to patients and other employees in the organization. • Basic math skills, including the ability to add, subtract, multiply, and divide. • Ability to apply common sense to carry out detailed written or oral instructions. • Ability to deal with problems in standardized situations. • Minimum of 1 year of experience in a medical office setting is a plus. • Familiar with health insurance and insurance verification. • Knowledge and skills regarding all general office equipment, including telephones, credit card machines, and fax. • Must be computer literate (Word, Excel, Outlook). • Ability to perform multiple tasks simultaneously and to prioritize multiple demands effectively. • Exceptional communication skills and customer service is required. • Solid work history. • This position includes standing, walking, use of hands, reaching, sitting, talking, and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. • This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators, and filing cabinets and has moderate noise exposure. • Incumbent will be scheduled based on operational need (rotate shifts, standby, AA, on-call). Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change. ## Additional Information Intuitive Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All employment decisions are based on qualifications, merit, and business needs.", "summaryDescription" : "Patient Access Advocate at Intuitive Health. Skills: Patient Access, Customer Service, Administrative Support. Greet patients. Answer the phone", "postedDate" : "2026-06-12T18:28:09.000", "createdAt" : "2026-06-13T09:45:39.561", "lastUpdated" : "2026-06-15T05:31:22.096", "ingestTimestamp" : "2026-06-13T09:45:39.561", "mongoId" : "6a2c704a74d8ee00a0929797", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Database entry", "Scanning documents", "Faxing documents", "Screening phone calls", "Taking messages", "Flexibility", "Communication Proficiency", "Collaboration Skills", "Patient/Client Focus", "Technical Capacity", "Patient Access", "Customer Service", "Administrative Support", "Clerical duties", "Patient registration", "Insurance verification", "Copayment collection", "HIPAA policies", "Health insurance", "Telephones", "Credit card machines", "Fax machines", "Photocopiers", "Calculators" ], "skillCount" : 24, "jobCategory" : "other", "jobSubcategory" : "Front Office (Patient Access)", "dataQualityScore" : 1.0, "_score" : 1038.6929, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a3079cbf292fd229c03521d", "title" : "Patient Access Specialist", "company" : "Crossroads Treatment Centers", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Patient Access Specialists in Greenville, United States, adjusted for the healthcare industry." }, "location" : "Greenville, SC", "locations" : [ "Greenville, SC", "United States of America" ], "timestamp" : "2026-06-16T15:24:55.200", "fingerprint" : "3630a65171019fcccf1c79d09181e2db4f8dbe055595326f09cf03104e56e8fa", "source" : "workday", "language" : "en", "applyUrl" : "https://crossroadstreatmentcenters.wd1.myworkdayjobs.com/Crossroads/job/Greenville-SC/Patient-Access-Specialist_R-104723", "externalId" : "R-104723", "industryFunction" : { }, "locationPoint" : "34.85262,-82.39401", "structuredLocations" : [ { "city" : "Greenville", "state" : "South Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.8513540,-82.3984882" } ], "locationText" : "Greenville, South Carolina, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School Diploma or GED", "technicalSkills" : "Microsoft Office Suite, EHR systems", "professionalSkills" : [ "Patient registration", "Medical terminology", "Insurance verification", "Data entry", "Customer service" ], "hardSkillsList" : [ "Patient scheduling", "Medical billing basics", "HIPAA compliance" ], "hardSkills" : [ { "name" : "Patient scheduling", "level" : "intermediate" }, { "name" : "Medical billing basics", "level" : "intermediate" }, { "name" : "HIPAA compliance", "level" : "intermediate" } ], "majorSkills" : "Patient Access, Healthcare Administration", "majorSkillsList" : [ "Patient Access", "Healthcare Administration" ], "coreResponsibilities" : "Register patients accurately, Verify insurance eligibility, Collect co-pays and deductibles, Schedule patient appointments, Answer patient calls and direct inquiries, Maintain patient records, Adhere to HIPAA regulations, Provide excellent customer service", "teamCollaboration" : "Clinical staff; Billing department; Physicians", "domainKnowledge" : "Medical terminology; Healthcare insurance; HIPAA regulations", "domainList" : [ "medical-terminology", "healthcare-insurance", "hipaa-regulations" ], "domainSpecificKnowledge" : [ "Medical terminology", "Healthcare insurance", "HIPAA regulations" ], "toolProficiency" : [ "Microsoft Office", "EHR systems" ], "communicationSkills" : "Patient communication", "documentationSkills" : "Patient records", "problemSolvingSkills" : "Troubleshoot patient issues", "outcomesObjectives" : "Ensure accurate patient registration; Maximize patient satisfaction; Streamline patient flow", "qualificationsBasic" : "High School Diploma or GED, Minimum 1 year of experience in a healthcare setting, Proficiency in Microsoft Office Suite, Experience with Electronic Health Records (EHR) systems", "qualificationsPreferred" : "Associate's degree or higher, Bilingual in Spanish and English, Experience with insurance verification and authorization processes", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## **Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.** ## ## ## Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. # _**Day in the Life of a Patient Access Specialist**_ * Answer incoming and returning calls. * Respond quickly to patient inquiries. * Scheduling/rescheduling patients to the appropriate clinic utilizing various EMR systems. * Demonstrate exemplary customer service. * Answer basic patient questions and provide program-specific information as required. * Assist with other duties as directed. # # _**Education and Experience requirements**_**:** * **At minimum, High School Diploma or GED** required. * **Customer Service experience** in a fast paced environment preferred. * Experience in **healthcare, addiction medicine, call center** preferred. * **Lived Addiction experience** is a plus. # _**Schedule**_ Schedules are variable, see available shifts below: * Monday - Friday 10:30 AM to 7:00 PM * Sunday - Thursday 9:30 AM to 6:00 PM * Tuesday - Saturday 9:30 AM 6:00 PM * Monday - Friday 8:00 AM to 4:30 PM # _**Position Benefits**_ * **Have a daily impact on many lives**. * **Excellent training if you are new to this field.** * **Community events that promotes belonging and education**. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events. * **Opportunity to save lives everyday!** # _**Benefits Package**_ * Medical, Dental, and Vision Insurance * PTO * Variety of 401K options including a match program with no vesture period * Annual Continuing Education Allowance (in related field) * Life Insurance * Short/Long Term Disability * Paid maternity/paternity leave * Mental Health day * _Calm_ subscription for all employees", "summaryDescription" : "Patient Access Specialist at Crossroads Treatment Centers. Skills: Patient Access, Healthcare Administration. Register patients accurately. Verify insurance eligibility", "postedDate" : "2026-06-12T03:49:55.333", "createdAt" : "2026-06-16T03:49:55.317", "lastUpdated" : "2026-06-16T15:24:55.200", "ingestTimestamp" : "2026-06-16T03:49:55.317", "mongoId" : "6a3079cbf292fd229c03521d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://crossroadstreatmentcenters.wd1.myworkdayjobs.com/Crossroads/job/Greenville-SC/Patient-Access-Specialist_R-104723", "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient scheduling", "Medical billing basics", "HIPAA compliance", "Patient Access", "Healthcare Administration", "Patient registration", "Medical terminology", "Insurance verification", "Data entry", "Customer service", "Healthcare insurance", "HIPAA regulations", "Microsoft Office", "EHR systems" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 1038.4082, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6cb774d8ee00a091acd2", "title" : "Patient Access Manager", "company" : "Acadia Pharmaceuticals Inc.", "industry" : "Pharma", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Patient Access Manager in the United States, adjusted for manager seniority and the biotech industry." }, "location" : "Tennessee - Remote", "locations" : [ "Tennessee - Remote" ], "timestamp" : "2026-06-15T08:28:33.501", "fingerprint" : "8f8c21d275dcc4f3c4e83a10a8085f7ab7c96b643b61abd357ff8d8044426e7d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://acadia.com/en-us/careers/job-board/8585560002?gh_jid=8585560002", "externalId" : "8585560002", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Tennessee", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Tennessee, United States", "experienceLevel" : "Manager", "professionalSkills" : [ "Sales processes", "Client relationships", "Revenue generation", "Deal closure", "Market knowledge" ], "hardSkillsList" : [ "Problem-solving", "Issue resolution", "Coverage and reimbursement" ], "hardSkills" : [ { "name" : "Problem-solving", "level" : "intermediate" }, { "name" : "Issue resolution", "level" : "intermediate" }, { "name" : "Coverage and reimbursement", "level" : "intermediate" } ], "majorSkills" : "Patient access, Reimbursement support, Market access", "majorSkillsList" : [ "Patient access", "Reimbursement support", "Market access" ], "coreResponsibilities" : "Educate healthcare providers on navigating programs, Facilitate patient access to ACADIA products, Serve as subject matter expert, Prevent and address access issues, Optimize solutions to support patient access, Deliver excellent customer experience, Build and maintain access relationships, Navigate the patient access process, Support coverage and reimbursement requirements, Conduct proactive in-services, Escalate local payer issues, Condense complex issues into simple solutions, Improve customer experience, Educate HCPs/Office Staff on coverage status, Serve as expert in assigned territory, Provide pre-referral educational in-services, Prevent coverage barriers, Provide post-referral support, Address education needs, Pull through access and coverage, Monitor referral status, Support continuity of patient access, Educate HCP offices on reauthorization, Assist with payer transitions, Offer program services, Minimize therapy interruptions, Facilitate patient reimbursement and affordability, Guide offices through prior authorizations, Guide offices through appeals, Guide offices through financial support options, Build relationships with pharmacy staff, Share key insights, Provide expertise on payer plans, Support national-level initiatives, Improve access and reimbursement strategies, Champion utilization of patient support services, Ensure compliance with legal/regulatory requirements", "teamCollaboration" : "Internal cross-functional teams; Specialty Pharmacies (SPs); Payers; Hub services; National Account Managers; PAM Leads", "domainKnowledge" : "Neurological disease; Rare disease; Parkinson's disease psychosis; Rett syndrome; Alzheimer's disease psychosis; Lewy body dementia psychosis; Payer plans; Coverage pathways; Prior authorization; Specialty pharmacy coordination; Appeals; Hub resources; Patient support services", "domainList" : [ "neurological-disease", "rare-disease", "parkinson-s-disease-psychosis", "rett-syndrome", "alzheimer-s-disease-psychosis", "lewy-body-dementia-psychosis", "payer-plans", "coverage-pathways", "prior-authorization", "specialty-pharmacy-coordination", "appeals", "hub-resources", "patient-support-services" ], "domainSpecificKnowledge" : [ "Neurological disease", "Rare disease", "Parkinson's disease psychosis", "Rett syndrome", "Alzheimer's disease psychosis", "Lewy body dementia psychosis", "Payer plans", "Coverage pathways", "Prior authorization", "Specialty pharmacy coordination", "Appeals", "Hub resources", "Patient support services" ], "problemSolvingSkills" : "Problem-solving; Issue resolution", "specialRequirements" : "Frequent travel", "qualificationsBasic" : "4+ years relevant experience, Deep expertise in access and reimbursement strategies, Medicare expertise strongly preferred", "qualificationsPreferred" : "Education concentration in life sciences preferred, Advanced degrees (RN, MSN, MBA) are a plus, Background and understanding of field environment in healthcare industry", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Acadia Pharmaceuticals Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson’s disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid- to late-stage programs in Alzheimer’s disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs. At Acadia, we’re here to be their difference. Seeking talent near: Nashville, TN; Jackson, TN; Chattanooga, TN Position Summary: The Patient Access Manager (PAM) will provide expert field-based access and reimbursement support, serving as a dedicated point of contact to healthcare providers (HCPs) for their on-label access-related questions regarding company products. This field-based role acts as a critical liaison among HCPs, Specialty Pharmacies (SPs), payers, patients, hub services, and internal cross-functional teams. As a coverage and access subject matter expert, the PAM is integral to ensure patients have timely access to treatment by providing support for customers in an assigned geographic territory. This role requires frequent travel to support the access needs of key stakeholders. PAM is a non-promotional role within ACADIA and adheres to all ACADIA-approved compliance guidelines, including the role-specific Rules of Engagement. Key Responsibilities: Proactively educate healthcare providers on navigating programs, processes, and access-related requirements to facilitate patient access to ACADIA products via in-person and virtual interactions. Serve as the subject matter expert in preventing and addressing access and reimbursement issues through education, problem-solving, and issue resolution ensuring solutions are optimized to support the patient’s access journey and deliver excellent customer experience. Proactively build and maintain access-related relationships with HCP accounts and their office support staff. Demonstrate deep market knowledge and apply this to navigating the patient access process, building and maintaining access-related knowledge, and supporting coverage and reimbursement requirements. Conduct proactive in-services with HCPs on all aspects of the access journey, including but not limited to coverage pathways, prior authorization, specialty pharmacy coordination, appeals, hub resources, and patient support services. Escalate local payer issues to National Account Managers and PAM Leads. Condense complex issues into simple solutions by collaborating cross-functionally to improve customer experience, educate HCPs/Office Staff on coverage status, prior authorization, and appeals. Demonstrate deep knowledge of ACADIA customer support programs and serve as the expert in the assigned territory. Provide proactive pre-referral educational in-services to prevent coverage barriers before referral. Provide post-referral support to HCP offices by addressing education needs, pulling through access and coverage for patients, and coordinating with ACADIA customer support programs and specialty pharmacies to monitor referral status Support continuity of patient access by proactively educating HCP offices on reauthorization requirements, assisting with payer transitions, and offering program services to minimize therapy interruptions. Facilitate patient reimbursement and affordability by guiding offices through prior authorizations, appeals, and financial support options. Build relationships with pharmacy staff and share key insights. Provide expertise on regional and national payer plans to team members and PAM Leads. Support development and implementation of national-level initiatives to improve access and reimbursement strategies across brands. Champion and manage appropriate utilization of patient support services and ensure compliance with legal/regulatory requirements. Education concentration in life sciences preferred. Advanced degrees (RN, MSN, MBA) are a plus. Minimum of 4+ years of relevant experience in pharmaceutical sales, market access, national accounts, or specialty pharmacy. Deep expertise in access and reimbursement strategies. Medicare expertise strongly preferred with a strong background and understanding of field environment in healthcare industry. Equivalent combination of relevant education and applicable job experience may be considered. Key Skills: Strong history of successful cross functional collaboration. Demonstrated success in leading without authority. Experience working with provider offices such as physician practice, patient assistance programs, or similar pharmaceutical support programs strongly preferred. Patient-centric and service-oriented mindset. Exemplary interpersonal skills. Must display a patient-centric mentality with a high degree of emotional intelligence and empathy. Empathetic listening skills in order to interact effectively with customers. Exceptional organizational and time management skills. Understand HIPAA rules and regulations related to patient privacy. Strong written and verbal communications as well as presentation skills. Strong computer skills, including knowledge of Microsoft Office products including Outlook, Excel, Word and Power Point. Ability to manage expenses within allocated budgets. Adaptable and open to an environment of change. Must be a fast learner, flexible, adjust quickly, and able to work independently. Strong enthusiasm with a drive to succeed within a team. Ability to travel up to 60%. Position Levels: Patient Access Manager: $136,000.00-$170,000.00 Minimum of 4+ years of relevant experience in pharmaceutical sales, market access, national accounts, or specialty pharmacy. Deep expertise in access and reimbursement strategies. Senior Patient Access Manager: $152,000.00-$190,000.00 Minimum of 7+ years of relevant experience, including at least 2 years in neurology access or leadership roles (e.g., market access, patient access, national accounts, sales management, or access leadership). Physical Requirements: While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment. Employee must occasionally lift and/or move up to 20 pounds. #LI-SM1 #LI-REMOTE In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location. Salary Range $128,000—$160,000 USD What we offer US-based Employees: Competitive base, bonus, new hire and ongoing equity packages Medical, dental, and vision insurance Employer-paid life, disability, business travel and EAP coverage 401(k) Plan with a fully vested company match 1:1 up to 5% Employee Stock Purchase Plan with a 2-year purchase price lock-in 15+ vacation days 13 -15 paid holidays, including office closure between December 24th and January 1st 10 days of paid sick time Paid parental leave benefit Tuition assistance EEO Statement (US-based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company, and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We strongly encourage you to apply, especially if the reason you are the best candidate isn’t exactly what we describe here. It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law. As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia’s career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our Reasonable Accommodation Request Form or contact us at talentacquisition@acadia-pharm.com or 858-261-2923. Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodations given if hired. A new request will need to be submitted for any ADA accommodations after starting employment. California Applicants: Please see Additional Information for California Residents within our Privacy Policy. Canadian Applicants: Please see Additional Information for Canadian Residents within our Privacy Policy. Applicants in the European Economic Area, Switzerland, the United Kingdom, and Serbia: Please see Additional Information for Individuals in the European Economic Area, Switzerland, the United Kingdom, and Serbia within our Privacy Policy. Notice to Search Firms/Third-Party Recruitment Agencies (Recruiters): The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. (“Acadia”). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in the absence of an executed search agreement will not obligate Acadia in any way with respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.", "summaryDescription" : "Patient Access Manager at Acadia Pharmaceuticals Inc.. Skills: Patient access, Reimbursement support, Market access. Educate healthcare providers on navigating programs. Facilitate patient access to ACADIA products", "postedDate" : "2026-06-14T03:31:43.685", "createdAt" : "2026-06-14T03:31:43.685", "lastUpdated" : "2026-06-15T08:28:33.501", "ingestTimestamp" : "2026-06-14T03:31:43.685", "mongoId" : "6a2c6cb774d8ee00a091acd2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 145000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Problem-solving", "Issue resolution", "Coverage and reimbursement", "Patient access", "Reimbursement support", "Market access", "Sales processes", "Client relationships", "Revenue generation", "Deal closure", "Market knowledge", "Neurological disease", "Rare disease", "Parkinson's disease psychosis", "Rett syndrome", "Alzheimer's disease psychosis", "Lewy body dementia psychosis", "Payer plans", "Coverage pathways", "Prior authorization", "Specialty pharmacy coordination", "Appeals", "Hub resources", "Patient support services" ], "skillCount" : 24, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 1030.5112, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca57774d8ee00a09b6a4b", "title" : "Patient Access Specialist", "company" : "Connections Health Solutions", "industry" : "Healthcare", "salary" : { "min" : 44000.0, "max" : 62000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Access Specialist in Phoenix, AZ, adjusted for mid-seniority and the healthcare industry." }, "location" : "Phoenix, Arizona, United States", "locations" : [ "Phoenix", "Arizona", "United States" ], "timestamp" : "2026-06-15T09:00:45.474", "fingerprint" : "3b3c8f3b991016707e68341ffe94ff414a882f2d6c8809788dedbb816503a2d3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/connectionshealthsolutions/jobs/4279601009", "externalId" : "4279601009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Phoenix", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4484367,-112.0741410" } ], "locationText" : "Phoenix, Arizona, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Eligibility verification", "Benefits verification", "Insurance application process", "Claims denial resolution", "Registration issue resolution", "Enrollment issue resolution", "Demographic information update" ], "hardSkills" : [ { "name" : "Eligibility verification", "level" : "intermediate" }, { "name" : "Benefits verification", "level" : "intermediate" }, { "name" : "Insurance application process", "level" : "intermediate" }, { "name" : "Claims denial resolution", "level" : "intermediate" }, { "name" : "Registration issue resolution", "level" : "intermediate" }, { "name" : "Enrollment issue resolution", "level" : "intermediate" }, { "name" : "Demographic information update", "level" : "intermediate" } ], "majorSkills" : "Patient access, Eligibility verification, Benefits verification, Insurance application", "majorSkillsList" : [ "Patient access", "Eligibility verification", "Benefits verification", "Insurance application" ], "coreResponsibilities" : "Facilitate timely access to care, Verify patient eligibility and benefits, Update information in EHR, Assess patient qualification for Medicaid, Assist in insurance application process, Obtain coverage for uninsured patients, Reconcile daily visits with applications, Correct denied or rejected claims, Resolve registration issues, Resolve enrollment issues, Ensure accuracy of patient demographic information, Update demographic information, Verify eligibility and benefits for daily visits, Obtain missing data for eligibility, Assist individuals with Medicaid applications, Collect insurance carrier information, Track Medicaid applications, Update EHR for billing, Resolve authorization issues, Review eligibility software, Identify appropriate Financial Assistance Program, Coordinate information with clinical operations, Coordinate information with RCM teams, Perform check out review, Ensure no additional information needed, Perform all other duties as assigned", "teamCollaboration" : "Coordinate with clinical operations; Coordinate with RCM teams", "domainKnowledge" : "Behavioral health crisis care; Medical billing; Medicaid; Medicare; Commercial insurance products; Federal Marketplace insurance", "domainList" : [ "behavioral-health-crisis-care", "medical-billing", "medicaid", "medicare", "commercial-insurance-products", "federal-marketplace-insurance" ], "domainSpecificKnowledge" : [ "Behavioral health crisis care", "Medical billing", "Medicaid", "Medicare", "Commercial insurance products", "Federal Marketplace insurance" ], "problemSolvingSkills" : "Resolve registration issues; Resolve enrollment issues; Correct claims denied or rejected", "specialRequirements" : "Mandatory vaccination policy, Fully vaccinated required", "qualificationsBasic" : "High School diploma or equivalent, Patient registration experience, 2 years medical billing, Working knowledge of Medicaid, Working knowledge of Medicare, Working knowledge of Commercial products", "qualificationsPreferred" : "Bachelor's degree in Health care, 5 years physician billing, 5 years hospital billing, 5 years facility billing, Bilingual in Spanish, Certified Training (CPR, First Aid)", "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference. What You'll Do: The Patient Access Specialist facilitates timely access to care by ensuring patient eligibility and benefits are verified prior to service and updates the information in the Electronic Health Record (EHR) accordingly. In the event a patient does not have insurance, this position assesses and determines if a patient qualifies for Medicaid or the Federal Marketplace insurance coverage and assists in the application process. Works with health plans to obtain coverage for uninsured patients seeking services within Connections Health Solutions (CHS). Reconciles daily visits with requested and confirmed applications. Responsible for correcting any claims denied or rejected for eligibility or benefits as it relates to the appropriate payer associated with the individual’s account. Researches and resolves registration and enrollment issues during an individual's stay. Ensures the accuracy of patient demographic information, updating as necessary. Verifies eligibility and benefits for daily visits in accordance with CHS procedures. Assists with obtaining missing data to support eligibility determinations. Works with CHS staff and health plans to assist individuals with completing applications for enrollment with Medicaid plans. Collects and communicates necessary information regarding individual’s insurance carrier. Tracks Medicaid applications, to ensure completeness and acceptance. Updates Electronic Health Record (EHR) with pertinent information required for timely and accurate billing. Resolves registration and authorization issues during the individual in crisis visit. Review eligibility software daily to correct errors identified during the individual's visit. Assist individual's with identifying the appropriate Financial Assistance Program that meets their needs. Coordinate additional information obtained with clinical operations and RCM teams. Performs check out review to ensure that no additional information is needed before claim submission. Performs all other duties as assigned. What You'll Bring: High School diploma or equivalent Patient registration in a multi-specialty or Hospital environment 2 years of medical billing (eligibility) Working knowledge of Medicaid, Medicare, and Commercial products The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment It would be great if you had: Bachelor’s degree in Health care or related field 5 years physician, hospital, and/or facility billing within a multi-specialty environment Bilingual in Spanish Certified Training (CPR, First Aid, etc.) What We Offer: Full-time only: Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity CHS pays for Basic Life, AD&D, Short and Long-Term Disability Voluntary Life insurance option for employees and their families Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan) Flexible Spending Accounts (health care and dependent care) 401k company match after 6 months (50% of deferrals up to 6% of compensation) Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays Company‑paid parental leave available to eligible employees All employees (Pool, Part-time and Full-time): Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support After 90 days, you are auto enrolled in the 401k Plan Connections Health Solutions is proud to be a Second Chance Employer. EEO Statement Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.", "summaryDescription" : "Patient Access Specialist at Connections Health Solutions. Skills: Patient access, Eligibility verification, Benefits verification, Insurance application. Facilitate timely access to care. Verify patient eligibility and benefits", "postedDate" : "2026-06-14T05:15:11.273", "createdAt" : "2026-06-14T05:15:11.273", "lastUpdated" : "2026-06-15T09:00:45.474", "ingestTimestamp" : "2026-06-14T05:15:11.273", "mongoId" : "6a2ca57774d8ee00a09b6a4b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 44000, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Eligibility verification", "Benefits verification", "Insurance application process", "Claims denial resolution", "Registration issue resolution", "Enrollment issue resolution", "Demographic information update", "Patient access", "Insurance application", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Behavioral health crisis care", "Medical billing", "Medicaid", "Medicare", "Commercial insurance products", "Federal Marketplace insurance" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 1028.9761, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2eb4f674d8ee00a0e80d7b", "title" : "Patient Access Representative 2 (On-Site)", "company" : "University of Miami", "salary" : { "min" : 724.0, "max" : 724.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "North Miami, FL", "locations" : [ "North Miami, FL", "United States of America" ], "timestamp" : "2026-06-16T01:29:32.702", "fingerprint" : "2030900855fa15d4ab9a3dc4bfc30aac915092e1a2b05df1526e0c382535fd4e", "source" : "workday", "language" : "en", "applyUrl" : "https://umiami.wd1.myworkdayjobs.com/UMCareerStaff/job/North-Miami-FL/Patient-Access-Representative-2--On-Site----UHealth-SoL-Mia_R100097540", "externalId" : "R100097540", "industryFunction" : { }, "locationPoint" : "25.89009,-80.18671", "structuredLocations" : [ { "city" : "North Miami", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.8900949,-80.1867138" } ], "locationText" : "North Miami, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "coreResponsibilities" : "Provide excellent customer service, Verify patient insurance eligibility, Collect patient demographic information, Schedule patient appointments, Register patients accurately, Process patient payments, Maintain patient records, Answer patient inquiries", "qualificationsBasic" : "2 years of experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**_Current Employees:_** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click [here](https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this [tip sheet](https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf). The University of Miami UHealth – Department of Patient Access at SoLé Mia has an exciting opportunity for a Patient Access Representative 2. **Core Job Summary:** The Patient Access Representative 2 (On-Site) (H) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments. **Core Responsibilities:** • Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts. • Contacts patients’ families or physicians’ offices to obtain missing insurance information. • Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility. • Collaborates with scheduling departments to identify add-on patients. • Obtains necessary authorizations, pre-certifications, and referrals. • Notifies patients of liabilities and collects funds. • Maintains appropriate records, files, and accurate documentation in the system of record. • Adheres to University and unit-level policies and procedures and safeguards University assets. _**This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.**_ **CORE QUALIFICATIONS:** • High School diploma or equivalent • Minimum 2 years of relevant experience • Knowledge of generally accepted accounting procedures and principles. • Skill in completing assignments accurately and with attention to detail. • Ability to process and handle confidential information with discretion. • Ability to work independently and/or in a collaborative environment. • Ability to communicate effectively in both oral and written form. _**Any appropriate combination of relevant education, experience and/or certifications may be considered.**_ The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. **Job Status:** Full time **Employee Type:** Staff", "summaryDescription" : "Patient Access Representative 2 (On-Site) at University of Miami. Provide excellent customer service. Verify patient insurance eligibility", "postedDate" : "2026-06-12T21:11:10.293", "createdAt" : "2026-06-14T21:11:10.245", "lastUpdated" : "2026-06-16T01:29:32.702", "ingestTimestamp" : "2026-06-14T21:11:10.245", "mongoId" : "6a2eb4f674d8ee00a0e80d7b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://umiami.wd1.myworkdayjobs.com/UMCareerStaff/job/North-Miami-FL/Patient-Access-Representative-2--On-Site----UHealth-SoL-Mia_R100097540", "salaryAnnualMax" : 724, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 1020.6168, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0de91358b93c861eb990a4", "title" : "Patient Access Specialist 1", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Patient Access Specialist 1 in Tampa, FL, adjusted for industry and seniority." }, "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
University Professional Center (AMGUPC)
3500 E. Fletcher Ave

Tampa, 33613

" ], "timestamp" : "2026-06-16T00:47:17.910", "fingerprint" : "f8f1c8bbe1babe26b23057dbe9501d79f56ad20dfd306ff3b720eced40c55b2e", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-tgh.taleo.net/careersection/ex/jobdetail.ftl?job=678451", "externalId" : "678451", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "minimumEducation" : "High School Diploma or GED", "professionalSkills" : [ "Consumer service skills", "Independent judgement", "Confidentiality" ], "hardSkillsList" : [ "Insurance eligibility verification", "Patient referral review", "Scheduling coordination" ], "hardSkills" : [ { "name" : "Insurance eligibility verification", "level" : "intermediate" }, { "name" : "Patient referral review", "level" : "intermediate" }, { "name" : "Scheduling coordination", "level" : "intermediate" } ], "majorSkills" : "Patient access, Administrative support, Customer service", "majorSkillsList" : [ "Patient access", "Administrative support", "Customer service" ], "coreResponsibilities" : "Gather demographic information, Record clinical information, Record insurance information, Generate patient accounts, Screen patients for eligibility, Prepare patient information for staff, Answer patient questions, Handle scheduling requests, Reschedule appointments, Cancel appointments, Coordinate with care teams, Verify medical insurance eligibility, Review patient referrals, Troubleshoot access barriers, Answer administrative questions, Provide essential information", "teamCollaboration" : "Working in group projects; Coordinating with care teams", "domainKnowledge" : "Patient access process", "domainList" : [ "patient-access-process" ], "domainSpecificKnowledge" : [ "Patient access process" ], "toolProficiency" : [ "Omnichannel platform" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Document patient communication", "problemSolvingSkills" : "Troubleshoot access barriers", "qualificationsBasic" : "High School Diploma or GED", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Patient Access Specialists, under the general supervision of the Supervisor/Patient Access Team Lead, serve as the first point of contact for patients, their families, and referring providers. They play a critical role in guiding patients through the visit process by gathering and recording necessary demographic, clinical, and insurance information to accurately generate patient accounts. This role includes screening patients for eligibility, preparing patient information for clinical staff, and answering questions to ensure a smooth experience. Patient Access Specialists provide high-level administrative support, which includes handling scheduling requests, rescheduling or canceling appointments, and coordinating with care teams. They are responsible for verifying medical insurance eligibility and reviewing patient referrals to ensure accurate scheduling based on the information provided in the referral. Additionally, they assist patients by troubleshooting access barriers, answering basic administrative questions, and offering essential information as outlined in the internal knowledge management system. Required: High School Diploma or GED Work Experience and Additional Information Technical Knowledge, Skills, and Abilities · Must possess outstanding consumer service skills and ability to make independent judgement and always maintain confidentiality · Comfortable working in fast-paced environments, is adaptable and flexible to everyday tasks · Employee is people-oriented and enjoys interacting with patients and working in group projects · Can navigate through multiple screens to provide the essential information required to address consumer need · Active listener, has strong written and verbal communication skills · Must be able to document each patient’s communication while on omnichannel platform (call/text/email/chat) · Must possess strong attention to detail, organizational skills and ability to set priorities · Computer literacy, ability to navigate through screens Tampa", "summaryDescription" : "Patient Access Specialist 1. Skills: Patient access, Administrative support, Customer service. Gather demographic information. Record clinical information", "createdAt" : "2026-06-14T19:49:18.713", "lastUpdated" : "2026-06-16T00:47:17.910", "ingestTimestamp" : "2026-06-14T19:49:18.713", "mongoId" : "6a0de91358b93c861eb990a4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Insurance eligibility verification", "Patient referral review", "Scheduling coordination", "Patient access", "Administrative support", "Customer service", "Consumer service skills", "Independent judgement", "Confidentiality", "Patient access process", "Omnichannel platform" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 979.0114, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308ea2f292fd229c0a46a2", "title" : "Patient Access Representative - Emergency Department - PRN", "company" : "Munson Healthcare", "industry" : "Hospital And Health Care", "salary" : { "min" : 39000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Access Representative in Traverse City, MI, adjusted for mid-seniority and healthcare industry." }, "location" : "Traverse City, Michigan, United States", "locations" : [ "Traverse City", "Michigan", "United States" ], "timestamp" : "2026-06-16T12:36:12.324", "fingerprint" : "9b17658c5334fe74ff76ee0cbbdf9fb0b437927f7631fe0635a277be119cf8e0", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MunsonHealthcare1/3743990013604899-patient-access-representative-emergency-department-prn", "externalId" : "3743990013604899", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Traverse City", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.7606481,-85.6165976" } ], "locationText" : "Traverse City, Michigan, United States", "employmentType" : "PART_TIME", "minimumEducation" : "Associate's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Greet and direct patients and families, Assist patients, family and visitors with transport, Obtain and verify required patient information, Enter patient information into registration system, Greet customers in a courteous and welcoming manner, Provide information to promote patient understanding, Keep offices and work area orderly, Keep work area properly stocked, Access department communications daily, Make immediate requested changes to information collection procedures, Act as a preceptor for new hires, Provide education required for new hires, Perform other duties as assigned", "teamCollaboration" : "Work positively with all levels of staff", "continuousLearning" : "Tuition reimbursement; In-person and online development; Access to career hub", "specialRequirements" : "Vaccinated for Measles, Mumps, Rubella and Varicella, Receive flu vaccine annually, PRN - as needed for coverage", "qualificationsBasic" : "Associate's degree or 2 years formal education or equivalent experience, Two (2) years' work experience in customer service, healthcare or business-related field", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You * Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. * Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. * Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. * Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings A Day in the Life * Patient Access Representative will greet and direct patients, families to testing and surgical areas in the facility in a courteous and welcoming manner and be highly mobile to assist patients, family and visitors to include transport or arranging transportation as needed. * Registration responsibilities include obtaining/verifying all required patient information to enter into the registration system in an expedient manner. The Patient Access Representative will work positively with all levels of staff in completion of job responsibilities. * Greets patients, family members and other customers in a courteous and welcoming manner. Ask for and provides all information necessary to promote patient understanding of procedures, expectations, and the hospital environment; exchanges all information in a friendly, kind manner. Must possess exceptional people skills. * Exercises a high degree of control over confidential medical information. Keeps offices and work area orderly and properly stocked. * Responsible to access department communications daily utilizing telephone voice mail and/ or e-mail. Expected to make immediate requested changes to current information collection procedures utilizing daily communications. This is often requested before official documentation of changes. * Acts as a preceptor for new hires to provide all levels of education required for that position. * Performs other duties as assigned by the PAS leadership team. ## Qualifications What’s Required * Associate's degree or 2 years formal education or equivalent experience. * Two (2) years' work experience in customer service, healthcare or business-related field. ## Additional Information PRN - as needed for coverage for call-ins, PTO coverage, etc. No set number of hours per week. Are you Munson Material? Apply today! Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. 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Invested in You * Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. * Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. * Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. * Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings A Day in the Life * Patient Access Representative will greet and direct patients, families to testing and surgical areas in the facility in a courteous and welcoming manner and be highly mobile to assist patients, family and visitors to include transport or arranging transportation as needed. * Registration responsibilities include obtaining/verifying all required patient information to enter into the registration system in an expedient manner. The Patient Access Representative will work positively with all levels of staff in completion of job responsibilities. * Greets patients, family members and other customers in a courteous and welcoming manner. Ask for and provides all information necessary to promote patient understanding of procedures, expectations, and the hospital environment; exchanges all information in a friendly, kind manner. Must possess exceptional people skills. * Exercises a high degree of control over confidential medical information. Keeps offices and work area orderly and properly stocked. * Responsible to access department communications daily utilizing telephone voice mail and/ or e-mail. Expected to make immediate requested changes to current information collection procedures utilizing daily communications. This is often requested before official documentation of changes. * Acts as a preceptor for new hires to provide all levels of education required for that position. * Performs other duties as assigned by the PAS leadership team. ## Qualifications What’s Required * Associate's degree or 2 years formal education or equivalent experience. * Two (2) years' work experience in customer service, healthcare or business-related field. ## Additional Information PRN - as needed for coverage for call-ins, PTO coverage, etc. No set number of hours per week. Are you Munson Material? Apply today! Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.", "summaryDescription" : "Patient Access Representative - Emergency Department - PRN at Munson Healthcare. Greet and direct patients and families. Assist patients, family and visitors with transport", "postedDate" : "2026-06-12T18:42:48.000", "createdAt" : "2026-06-15T21:41:50.896", "lastUpdated" : "2026-06-16T06:27:26.892", "ingestTimestamp" : "2026-06-15T21:41:50.896", "mongoId" : "6a30505cf292fd229ceef76e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 975.99817, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306347f292fd229cf9d1b2", "title" : "Lead Patient Access Advocate", "company" : "Intuitive Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Patient Access Advocate in Georgetown, United States, adjusted for seniority and industry." }, "location" : "Georgetown, KY, United States", "locations" : [ "Georgetown", "KY", "United States" ], "timestamp" : "2026-06-16T13:36:33.325", "fingerprint" : "9e5a7ef4e3f8a0a665202a5ef819aea29ad719a26ab8d573c46a49e44c4b3629", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IntuitiveHealth1/3743990013622296-lead-patient-access-advocate", "externalId" : "3743990013622296", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Georgetown", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.2099837,-84.5597128" } ], "locationText" : "Georgetown, Kentucky, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Advocate for patient needs, Resolve patient access issues, Coordinate with internal teams, Manage patient inquiries, Ensure smooth patient flow, Maintain patient records, Provide excellent customer service, Train and mentor staff", "teamCollaboration" : "Internal teams; External partners", "domainKnowledge" : "Patient access; Healthcare operations", "domainList" : [ "patient-access", "healthcare-operations" ], "domainSpecificKnowledge" : [ "Patient access", "Healthcare operations" ], "communicationSkills" : "Patient advocacy; Interpersonal communication", "documentationSkills" : "Patient records", "problemSolvingSkills" : "Problem resolution", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. Full Time Days Lead Patient Access Advocate. Note: Start date upon hire would not be until September 1, 2026 as this is a new site/location opening in December. We will provide training at our nearby locations beginning 9/1/2026. We are seeking candidates with a minimum of 6 months of Patient Registration experience as well as experience with Leader/Supv duties. The Lead Patient Access Advocate displays leadership skills to lead a wide range of duties in support of Patient Access Team efficiencies, which may include but are not limited to: driving team performance accountability, leading patient access team daily operations, and collaborating with others in process and operational excellence. This role is responsible for providing feedback on daily registration processes and staffing issues to leadership. They provide assistance to the Patient Access team as necessary to ensure compliance with department policies and procedures. They assist leadership as necessary with staffing, report reconciliation, and other duties as assigned. In this position, it is imperative to be able to consistently maintain a pleasant, professional demeanor and make patients and employees always feel welcome. The ability to multitask is a must. • Model patient experience expectations and ensure team is adhering to the patient experience expectations. • Driving Patient Access Metrics (Callbacks, Bedside, NPS, RQA, etc.) • Maintain an appropriate Patient Access environment that is friendly and respectful. • Expertise knowledge of and ability to perform Patient Access duties: verifying benefits, check patients in and out and collect copayments, coinsurance, deductibles. • Create and maintain the Patient Access Schedule for assigned location. • Covers voids or when coverage is not located • Train and mentor new Patient Access staff. • Assist leader in interviewing candidates • Prepare appropriate access for new hires • Complete first 90-day review for new hires • Implement Patient Access Policies and Procedures with input from Leadership. • Daily Reconciliation of Cash intake, Credit Card Receipts, Patient Petty Cash, and Bank Deposits. • Daily Reconciliation of ED Acknowledgment Forms • Conduct Quarterly Patient Access Staff Meetings • Assigned to work all Downtimes • Maintains Downtime Binder • Reconciles and backloads all patient info • Ensures staff is trained in this process ## Qualifications • High School Diploma or GED required • 2-4-year college degree in Business, Accounting, Medical Administration or related area preferred • Minimum of 2 years’ experience in a medical office setting • Minimum of 2 years’ experience in a supervisory or lead role preferred • Familiar with health insurance and the insurance verification process. • Patient Registration/Medical record system experience needed. • Must be computer literate (Word, Excel, Outlook) • Ability to perform multiple tasks simultaneously, and to prioritize multiple demands effectively • Exceptional communication skills and customer service is required • Solid work history • Be flexible with hours, as staffing of 24/7 units may require flexibility • This position includes standing, walking, use of hands, reaching, sitting, talking, and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. • This position also requires working near moving mechanical parts. This position would require exposure to moderate noise, such as business printers and computers. • Incumbent will be scheduled based on operational need (rotate shifts, standby, AA, on-call). • Ensure that patient records are accurate and complete. • Assist the leader in ensuring all personnel department policies and procedures are followed. • Provide patients and their families with a customer-focused, friendly, reassuring, and open environment that encourages patients to return. • Assist in resolving patient concerns. Addresses and attempts to appropriately resolve complaints in the moment by using key words at key times and de-escalation techniques. • Ability to manage conflict and appropriately request the help of a leader when needed. • Coordinate workflow processes with the hospital partner as needed. • Follow all HIPAA policies and procedures. • Follow and enforce all company policies. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills, or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change. ## Additional Information Intuitive Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All employment decisions are based on qualifications, merit, and business needs.", "summaryDescription" : "Lead Patient Access Advocate at Intuitive Health. Advocate for patient needs. Resolve patient access issues", "postedDate" : "2026-06-15T16:23:18.000", "createdAt" : "2026-06-16T00:31:04.431", "lastUpdated" : "2026-06-16T13:36:33.325", "ingestTimestamp" : "2026-06-16T00:31:04.431", "mongoId" : "6a306347f292fd229cf9d1b2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Patient access", "Healthcare operations" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 973.948, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308ea2f292fd229c0a46d4", "title" : "Patient Access Representative", "company" : "Munson Healthcare", "industry" : "Hospital And Health Care", "salary" : { "min" : 35000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Access Representative in Cadillac, MI, adjusted for mid-seniority and part-time employment in the healthcare industry." }, "location" : "Cadillac, Michigan, United States", "locations" : [ "Cadillac", "Michigan", "United States" ], "timestamp" : "2026-06-16T12:08:59.147", "fingerprint" : "b8bb8bfd1d0eaaea9c3b583aac220ef14609677f29e27fb53af79b084a51b39a", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MunsonHealthcare1/3743990013544006-patient-access-representative-cadillac-prn", "externalId" : "3743990013544006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cadillac", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.2519526,-85.4011619" } ], "locationText" : "Cadillac, Michigan, United States", "employmentType" : "PART_TIME", "minimumEducation" : "Associate's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Greet and direct patients and families, Assist patients and visitors with transportation, Obtain and verify patient information, Enter patient information into registration system, Greet customers in a courteous manner, Provide information to promote patient understanding, Keep offices and work area orderly, Keep work area properly stocked, Access department communications daily, Make requested changes to information collection procedures, Act as a preceptor for new hires, Provide education for new hires, Perform other duties as assigned", "teamCollaboration" : "Work positively with all levels of staff", "domainKnowledge" : "Confidential medical information", "domainList" : [ "confidential-medical-information" ], "domainSpecificKnowledge" : [ "Confidential medical information" ], "communicationSkills" : "Provide all information necessary", "continuousLearning" : "Tuition reimbursement; In-person and online development; Access to career hub", "specialRequirements" : "Measles, Mumps, Rubella and Varicella vaccination or immunity, Flu vaccine during flu season, PRN - onsite as needed", "qualificationsBasic" : "Associate's degree or 2 years formal education or equivalent experience, Two (2) years' work experience in customer service, healthcare or business-related field", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You * Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. * Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. * Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. * Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings A Day in the Life * Patient Access Representative will greet and direct patients, families to testing and surgical areas in the facility in a courteous and welcoming manner and be highly mobile to assist patients, family and visitors to include transport or arranging transportation as needed. * Registration responsibilities include obtaining/verifying all required patient information to enter into the registration system in an expedient manner. The Patient Access Representative will work positively with all levels of staff in completion of job responsibilities. * Greets patients, family members and other customers in a courteous and welcoming manner. Ask for and provides all information necessary to promote patient understanding of procedures, expectations, and the hospital environment; exchanges all information in a friendly, kind manner. Must possess exceptional people skills. * Exercises a high degree of control over confidential medical information. Keeps offices and work area orderly and properly stocked. * Responsible to access department communications daily utilizing telephone voice mail and/ or e-mail. Expected to make immediate requested changes to current information collection procedures utilizing daily communications. This is often requested before official documentation of changes. * Acts as a preceptor for new hires to provide all levels of education required for that position. * Performs other duties as assigned by the PAS leadership team. ## Qualifications What’s Required * Associate's degree or 2 years formal education or equivalent experience. * Two (2) years' work experience in customer service, healthcare or business-related field. ## Additional Information Hours: PRN - onsite as needed. Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.", "summaryDescription" : "Patient Access Representative at Munson Healthcare. Greet and direct patients and families. Assist patients and visitors with transportation", "postedDate" : "2026-06-09T19:00:34.000", "createdAt" : "2026-06-16T03:34:43.247", "lastUpdated" : "2026-06-16T12:08:59.147", "ingestTimestamp" : "2026-06-16T03:34:43.247", "mongoId" : "6a308ea2f292fd229c0a46d4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Confidential medical information" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 965.87134, "daysOld" : 6, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30505cf292fd229ceef7a2", "title" : "Patient Access Representative", "company" : "Munson Healthcare", "industry" : "Hospital And Health Care", "salary" : { "min" : 34000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Access Representative in Cadillac, MI, adjusted for mid-seniority and part-time employment in the healthcare industry." }, "location" : "Cadillac, Michigan, United States", "locations" : [ "Cadillac", "Michigan", "United States" ], "timestamp" : "2026-06-16T05:13:15.730", "fingerprint" : "7a3ec01b2593a0901dffb775222d6e9fad3d6aa8f7360194738a43074525a816", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MunsonHealthcare1/3743990013544006-patient-access-representative-cadillac-prn", "externalId" : "3743990013544006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cadillac", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.2519526,-85.4011619" } ], "locationText" : "Cadillac, Michigan, United States", "employmentType" : "PART_TIME", "minimumEducation" : "Associate's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Greet and direct patients and families, Assist patients and visitors with transportation, Obtain and verify patient information, Enter patient information into registration system, Greet customers in a courteous manner, Provide information to promote patient understanding, Keep offices and work area orderly, Keep work area properly stocked, Access department communications daily, Make requested changes to information collection procedures, Act as a preceptor for new hires, Provide education for new hires, Perform other duties as assigned", "teamCollaboration" : "Work positively with all levels of staff", "domainKnowledge" : "Confidential medical information", "domainList" : [ "confidential-medical-information" ], "domainSpecificKnowledge" : [ "Confidential medical information" ], "communicationSkills" : "Provide all information necessary", "continuousLearning" : "Tuition reimbursement; In-person and online development; Access to career hub", "specialRequirements" : "Measles, Mumps, Rubella and Varicella vaccination or immunity, Flu vaccine during flu season or exemption", "qualificationsBasic" : "Associate's degree or 2 years formal education or equivalent experience, Two (2) years' work experience in customer service, healthcare or business-related field", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You * Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. * Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. * Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. * Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings A Day in the Life * Patient Access Representative will greet and direct patients, families to testing and surgical areas in the facility in a courteous and welcoming manner and be highly mobile to assist patients, family and visitors to include transport or arranging transportation as needed. * Registration responsibilities include obtaining/verifying all required patient information to enter into the registration system in an expedient manner. The Patient Access Representative will work positively with all levels of staff in completion of job responsibilities. * Greets patients, family members and other customers in a courteous and welcoming manner. Ask for and provides all information necessary to promote patient understanding of procedures, expectations, and the hospital environment; exchanges all information in a friendly, kind manner. Must possess exceptional people skills. * Exercises a high degree of control over confidential medical information. Keeps offices and work area orderly and properly stocked. * Responsible to access department communications daily utilizing telephone voice mail and/ or e-mail. Expected to make immediate requested changes to current information collection procedures utilizing daily communications. This is often requested before official documentation of changes. * Acts as a preceptor for new hires to provide all levels of education required for that position. * Performs other duties as assigned by the PAS leadership team. ## Qualifications What’s Required * Associate's degree or 2 years formal education or equivalent experience. * Two (2) years' work experience in customer service, healthcare or business-related field. ## Additional Information Hours: PRN - onsite as needed. Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.", "summaryDescription" : "Patient Access Representative at Munson Healthcare. Greet and direct patients and families. Assist patients and visitors with transportation", "postedDate" : "2026-06-09T19:00:34.000", "createdAt" : "2026-06-15T21:41:16.916", "lastUpdated" : "2026-06-16T05:13:15.730", "ingestTimestamp" : "2026-06-15T21:41:16.916", "mongoId" : "6a30505cf292fd229ceef7a2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 34000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Confidential medical information" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 965.87134, "daysOld" : 6, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3073ccf292fd229c003bcf", "title" : "Administration Support Representative", "company" : "Hato Hone St John", "industry" : "Hospital And Health Care", "salary" : { "min" : 41000.0, "max" : 52000.0, "currency" : "NZD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Administration Support Representative salaries in Auckland, New Zealand, for Hato Hone St John, adjusted for part-time employment, are estimated based on 2024-2025 market data." }, "location" : "Auckland, Auckland, New Zealand", "locations" : [ "Auckland", "Auckland", "New Zealand" ], "timestamp" : "2026-06-16T11:21:51.696", "fingerprint" : "6b88c4a471ced7dc6a3ceb1ab970c487e868d094c3a1d237f2025b1a512564af", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HatoHoneStJohn/6000000001155663-administration-support-representative", "externalId" : "6000000001155663", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Auckland", "state" : "Auckland", "country" : "New Zealand", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-36.8520950,174.7631803" } ], "locationText" : "Auckland, Auckland, New Zealand", "employmentType" : "PART_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Customer service", "Administration" ], "softSkillsList" : [ "Adaptability", "Flexibility" ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Flexibility" } ], "majorSkills" : "Customer service, Administration", "majorSkillsList" : [ "Customer service", "Administration" ], "coreResponsibilities" : "Complete administration processes efficiently, Complete administration processes accurately, Complete administration processes within time frames, Build effective relationships with team members, Build effective relationships with stakeholders, Maintain effective relationships with team members, Maintain effective relationships with stakeholders, Action outbound enquiries, Deliver accurate advice, Deliver professional advice, Deliver accurate support, Deliver professional support, Resolve customer complaints effectively, Resolve customer complaints speedily, Escalate customer complaints, Contribute to development of new ideas, Contribute to implementation of new ideas, Enhance service, Enhance reputation", "teamCollaboration" : "Internal stakeholders; External stakeholders", "domainKnowledge" : "Telecare products", "domainList" : [ "telecare-products" ], "domainSpecificKnowledge" : [ "Telecare products" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Willingness to learn", "innovationCreativity" : "New ideas/approaches", "problemSolvingSkills" : "Finding resolutions", "qualificationsBasic" : "Call Centre experience, Written and verbal communication skills, Ability to prioritise tasks, Ability to manage time", "qualificationsPreferred" : "Exceptional customer service, Active and effective listening, Speaking clearly and articulately, Adaptability and flexibility, Understanding of sales process, Customer relationship development skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ko wai mātou - About us : Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives. He aha te tūranga - About the role: Our telecare team have an exciting opportunity for a confident, tech-savvy and multi-tasking administrator to join them. The role is part time, 28 hours per week, Monday to Thursday – 0800 to 1530. This role will provide administration & high-level customer service support to meet the needs of our customers. You will be responding to customer queries through outbound responses via calling or written communications to deliver exceptional customer service. You'll also; * Ensuring all administration processes and requirements are completed efficiently, accurately and within required time frames * Build and maintain effective relationships with team members and all internal and external stakeholders * Appropriately action all outbound enquiries, promptly delivering accurate and professional advice and support on all Telecare products * Resolve customer complaints effectively and speedily, and escalate where appropriate * Contribute to the development and implementation of new ideas/approaches that will enhance our service and reputation ## Qualifications Ko wai koe - About you: To be successful in this role, you will have: * Call Centre experience would be advantageous - exceptional customer service skills; active and effective listening, speaking clearing and articulately, adaptability and flexibility to finding resolutions * Highly organised with the ability to prioritise tasks and manage time * Strong written and verbal communication skills, with excellent attention to detail * \"Can do' attitude and team player focused on delivering outcomes * Understanding of the sales process and customer relationship development skills The most important attributes we are looking for is attitude and the willingness to learn. We will develop the right person who has the desire to work with purpose. ## Additional Information Me pēhea te tuku tono - How to apply Click \"apply now \" before applications close at 11.59pm onFriday 26th of June 2026 For further information please contact Anita Teague on 0800 STJOHN for a confidential discussion. At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we're committed to creating a workplace where everyone belongs. E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai. If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process. Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.", "summaryDescription" : "Administration Support Representative at Hato Hone St John. Skills: Customer service, Administration. Complete administration processes efficiently. Complete administration processes accurately", "postedDate" : "2026-06-15T20:36:52.000", "createdAt" : "2026-06-16T01:43:18.332", "lastUpdated" : "2026-06-16T11:21:51.696", "ingestTimestamp" : "2026-06-16T01:43:18.332", "mongoId" : "6a3073ccf292fd229c003bcf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Adaptability", "Flexibility", "Customer service", "Administration", "Telecare products" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 956.34937, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30688ef292fd229cfc4638", "title" : "Administration Support Representative", "company" : "Hato Hone St John", "industry" : "Hospital And Health Care", "salary" : { "min" : 41000.0, "max" : 52000.0, "currency" : "NZD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Administration Support Representative in Auckland, New Zealand, adjusted for the healthcare industry and part-time employment." }, "location" : "Auckland, Auckland, New Zealand", "locations" : [ "Auckland", "Auckland", "New Zealand" ], "timestamp" : "2026-06-16T10:20:24.191", "fingerprint" : "e379642d29150d44b06ba197d4eae82437fd7f03963ed566889cb627b2f7d50d", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HatoHoneStJohn/6000000001155663-administration-support-representative", "externalId" : "6000000001155663", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Auckland", "state" : "Auckland", "country" : "New Zealand", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-36.8520950,174.7631803" } ], "locationText" : "Auckland, Auckland, New Zealand", "employmentType" : "PART_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Customer service", "Administration" ], "softSkillsList" : [ "Adaptability", "Flexibility" ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Flexibility" } ], "majorSkills" : "Customer service, Administration", "majorSkillsList" : [ "Customer service", "Administration" ], "coreResponsibilities" : "Complete administration processes efficiently, Complete administration processes accurately, Complete administration processes within time frames, Build effective relationships with team members, Build effective relationships with stakeholders, Maintain effective relationships with team members, Maintain effective relationships with stakeholders, Action outbound enquiries, Deliver accurate advice, Deliver professional advice, Deliver accurate support, Deliver professional support, Resolve customer complaints effectively, Resolve customer complaints speedily, Escalate customer complaints, Contribute to development of new ideas, Contribute to implementation of new ideas, Enhance service, Enhance reputation", "teamCollaboration" : "Internal stakeholders; External stakeholders", "domainKnowledge" : "Telecare products", "domainList" : [ "telecare-products" ], "domainSpecificKnowledge" : [ "Telecare products" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Willingness to learn", "innovationCreativity" : "New ideas/approaches", "problemSolvingSkills" : "Finding resolutions", "qualificationsBasic" : "Call Centre experience, Written and verbal communication skills, Ability to prioritise tasks, Ability to manage time", "qualificationsPreferred" : "Exceptional customer service, Active and effective listening, Speaking clearly and articulately, Adaptability and flexibility, Understanding of sales process, Customer relationship development skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ko wai mātou - About us : Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives. He aha te tūranga - About the role: Our telecare team have an exciting opportunity for a confident, tech-savvy and multi-tasking administrator to join them. The role is part time, 28 hours per week, Monday to Thursday – 0800 to 1530. This role will provide administration & high-level customer service support to meet the needs of our customers. You will be responding to customer queries through outbound responses via calling or written communications to deliver exceptional customer service. You'll also; * Ensuring all administration processes and requirements are completed efficiently, accurately and within required time frames * Build and maintain effective relationships with team members and all internal and external stakeholders * Appropriately action all outbound enquiries, promptly delivering accurate and professional advice and support on all Telecare products * Resolve customer complaints effectively and speedily, and escalate where appropriate * Contribute to the development and implementation of new ideas/approaches that will enhance our service and reputation ## Qualifications Ko wai koe - About you: To be successful in this role, you will have: * Call Centre experience would be advantageous - exceptional customer service skills; active and effective listening, speaking clearing and articulately, adaptability and flexibility to finding resolutions * Highly organised with the ability to prioritise tasks and manage time * Strong written and verbal communication skills, with excellent attention to detail * \"Can do' attitude and team player focused on delivering outcomes * Understanding of the sales process and customer relationship development skills The most important attributes we are looking for is attitude and the willingness to learn. We will develop the right person who has the desire to work with purpose. ## Additional Information Me pēhea te tuku tono - How to apply Click \"apply now \" before applications close at 11.59pm onFriday 26th of June 2026 For further information please contact Anita Teague on 0800 STJOHN for a confidential discussion. At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we're committed to creating a workplace where everyone belongs. E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai. If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process. Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.", "summaryDescription" : "Administration Support Representative at Hato Hone St John. Skills: Customer service, Administration. Complete administration processes efficiently. Complete administration processes accurately", "postedDate" : "2026-06-15T20:36:52.000", "createdAt" : "2026-06-16T00:12:45.755", "lastUpdated" : "2026-06-16T10:20:24.191", "ingestTimestamp" : "2026-06-16T00:12:45.755", "mongoId" : "6a30688ef292fd229cfc4638", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Adaptability", "Flexibility", "Customer service", "Administration", "Telecare products" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 956.34937, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a26180474d8ee00a01f731e", "title" : "Patient Access Representative", "company" : "Perspective", "industry" : "Healthcare", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for Patient Access Representative in the United States, adjusted for mid-seniority and the healthcare industry." }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-12T18:12:09.748", "fingerprint" : "839f023380a561be9b3bc712ec33a881d6169d2fd9c3b74e4be2b8c5fa874d15", "source" : "workday", "language" : "en", "applyUrl" : "https://lcmchealth.wd1.myworkdayjobs.com/LCMCHealth/job/LCMC-Health-Corporate/Patient-Access-Representative--Full-time--Evenings----Manning-Family-Children-s_JR0038549", "externalId" : "JR0038549", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School Diploma or GED", "professionalSkills" : [ "Patient registration", "Insurance verification", "Financial assistance" ], "hardSkillsList" : [ "Data entry", "Payment collection" ], "softSkillsList" : [ "Empathy", "Professionalism", "Confidentiality" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Payment collection", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathy" }, { "name" : "Professionalism" }, { "name" : "Confidentiality" } ], "majorSkills" : "Customer service, Patient access, Healthcare experience", "majorSkillsList" : [ "Customer service", "Patient access", "Healthcare experience" ], "coreResponsibilities" : "Greet and assist patients and families, Register and admit patients, Create or activate patient accounts, Enter accurate demographic and insurance information, Verify insurance eligibility, Scan required documents, Support bed placement, Support transfers, Support discharges, Explain financial responsibility, Collect payments, Connect patients to financial assistance, Coordinate with case management, Coordinate with providers, Provide directions, Provide guidance", "teamCollaboration" : "Clinical teams; Case management; Providers", "domainKnowledge" : "Patient safety; Continuity of care; Healthcare billing", "domainList" : [ "patient-safety", "continuity-of-care", "healthcare-billing" ], "domainSpecificKnowledge" : [ "Patient safety", "Continuity of care", "Healthcare billing" ], "qualificationsBasic" : "2 years of customer service experience, 2 years of healthcare experience, High School Diploma or GED", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Your job is more than a job **Be the calm, capable first connection!** As a **Patient Access Representative in the Emergency Department** , you’re often the first person patients and families interact with during urgent and stressful moments. You bring professionalism, empathy, and accuracy to every interaction—helping patients navigate registration, admissions, and next steps with confidence and care. Your work plays a critical role in patient safety, billing, and continuity of care, and you do it all while protecting confidentiality and keeping things moving in a fast-paced environment. **What You’ll Do:** * Greet and assist patients and families in person and by phone * Register and admit patients for emergency, walk-in, and non-scheduled services * Create or activate patient accounts and enter accurate demographic and insurance information * Verify insurance eligibility and scan required documents * Support bed placement, transfers, and discharges in collaboration with clinical teams * Explain financial responsibility, collect payments when appropriate, and connect patients to financial assistance * Coordinate with case management and providers to ensure proper patient placement * Provide directions and guidance throughout the hospital as needed **What You Bring:** * Strong customer service skills and a calm, compassionate presence * Ability to work accurately and efficiently in high-pressure situations * Team mindset and attention to detail **Minimum Requirements:** * High School Diploma or GED (or 2 years of applicable experience in lieu of education) * 2 years of customer service and/or healthcare experience **Make an impact when it matters most—every patient, every visit!** **WORK SHIFT:** Evenings (United States of America) **LCMC Health is a community.** Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary **Your extras** * Deliver healthcare with heart. * Give people a reason to smile. * Put a little love in your work. * Be honest and real, but with compassion. * Bring some lagniappe into everything you do. * Forget one-size-fits-all, think one-of-a-kind care. * See opportunities, not problems – it’s all about perspective. * Cheerlead ideas, differences, and each other. * Love what makes you, you - because we do **You are welcome here.** LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. **Simple things make the difference.** 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 2. To ensure quality care and service, we may use information on your application to verify your previous employment and background. 3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.", "summaryDescription" : "Patient Access Representative at Perspective. Skills: Customer service, Patient access, Healthcare experience. Greet and assist patients and families. Register and admit patients", "postedDate" : "2026-06-09T15:01:38.850", "createdAt" : "2026-06-11T15:01:38.478", "lastUpdated" : "2026-06-12T18:12:09.748", "ingestTimestamp" : "2026-06-11T15:01:38.478", "mongoId" : "6a26180474d8ee00a01f731e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://lcmchealth.wd1.myworkdayjobs.com/LCMCHealth/job/LCMC-Health-Corporate/Patient-Access-Representative--Full-time--Evenings----Manning-Family-Children-s_JR0038549", "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry", "Payment collection", "Empathy", "Professionalism", "Confidentiality", "Customer service", "Patient access", "Healthcare experience", "Patient registration", "Insurance verification", "Financial assistance", "Patient safety", "Continuity of care", "Healthcare billing" ], "skillCount" : 14, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 937.61255, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare" }, { "id" : "6a2c5e8774d8ee00a08e4ac1", "title" : "Patient Access Liaison", "company" : "LUX Infusion", "industry" : "Healthcare", "salary" : { "max" : 29.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Garnet Valley, Pennsylvania, United States", "locations" : [ "Garnet Valley", "Pennsylvania", "United States", "Overland Park", "Kansas", "United States", "Van Nuys", "CA" ], "timestamp" : "2026-06-15T00:49:53.045", "fingerprint" : "bb2473a3ac8c1f72c3a0d9507ba2c7c7e9945357416aa254e9329ad260db97ce", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/luxinfusion/jobs/4095999009", "externalId" : "4095999009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Garnet Valley", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.8429612,-75.5370459" }, { "city" : "Overland Park", "state" : "Kansas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.9742502,-94.6851702" } ], "locationText" : "Garnet Valley, Pennsylvania, United States; Overland Park, Kansas, United States", "technicalSkills" : "Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint", "professionalSkills" : [ "Patient access", "Care coordination", "Benefits verification", "Prior authorization" ], "hardSkillsList" : [ "Organizational skills", "Manage multiple priorities" ], "hardSkills" : [ { "name" : "Organizational skills", "level" : "intermediate" }, { "name" : "Manage multiple priorities", "level" : "intermediate" } ], "majorSkills" : "Patient access, Insurance eligibility, Authorization status", "majorSkillsList" : [ "Patient access", "Insurance eligibility", "Authorization status" ], "coreResponsibilities" : "Monitor insurance eligibility, Monitor authorization status, Review CareTend queues, Identify coverage changes, Obtain updated insurance documentation, Obtain updated clinical documentation, Notify Reimbursement Specialists, Answer benefits questions, Answer authorization questions, Collaborate with reimbursement teams, Collaborate with nurse coordination, Collaborate with pharmacy operations, Collaborate with data entry teams, Communicate potential delays, Document patient communications, Document provider communications, Document internal communications, Track referral status, Track referral volume, Track workload metrics, Organize daily activities, Meet service goals, Support PAL-Pending duties", "teamCollaboration" : "Sales teams; Physicians; Reimbursement Specialists; Nurse coordination; Pharmacy operations; Data entry teams; Field partners", "domainKnowledge" : "Infusion therapies; Specialty therapies; Insurance benefits; Payer requirements; Infusion therapy workflows", "domainList" : [ "infusion-therapies", "specialty-therapies", "insurance-benefits", "payer-requirements", "infusion-therapy-workflows" ], "domainSpecificKnowledge" : [ "Infusion therapies", "Specialty therapies", "Insurance benefits", "Payer requirements", "Infusion therapy workflows" ], "toolProficiency" : [ "CareTend" ], "documentationSkills" : "Accurate documentation", "specialRequirements" : "Willingness to travel up to 5%, Lift up to 25 pounds, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Adjust focus", "outcomesObjectives" : "Safeguard patient's ability to continue treatment", "qualificationsBasic" : "1-3 years experience supporting patient referrals, Experience delivering high-quality customer service, Proficiency in medical or pharmacy terminology, Moderate proficiency in Microsoft Office, High school diploma or equivalent", "qualificationsPreferred" : "Bachelor's degree preferred, Experience supporting prescribers, General understanding of insurance benefits, Familiarity with infusion therapy workflows", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "See your work in a new light. At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. We’re looking for a Patient Access Liaison (PAL) – Active who wants their work to mean something — someone who brings empathy, precision, and follow‑through to protecting patients’ ongoing access to care. Compensation: Up to $29.00 per hour, based on experience Location: On‑site in Overland Park, KS Schedule: Monday–Friday, 8:30 AM–5:00 PM CST or EST Why This Role Matters The PAL – Active plays a critical role in ensuring patients do not experience interruptions in therapy due to insurance or benefit changes. By proactively monitoring eligibility and authorization status, this role helps remove barriers before they impact patient care. In this role, your work will: Help patients remain on therapy without delays or disruption Provide clarity and reassurance during insurance or coverage changes Support care teams through accurate documentation and proactive communication Every follow‑up helps safeguard a patient’s ability to continue treatment with confidence. What You’ll Do In this role, you will: Monitor monthly insurance eligibility and authorization status for assigned active patients Review CareTend queues and ensure all authorizations are current and on file before service delivery Identify coverage changes and work directly with patients, sales teams, and physicians to obtain updated insurance or clinical documentation Notify Reimbursement Specialists when new benefits verification or prior authorizations are required Serve as the primary point of contact for patients, providers, and field partners, answering benefits and authorization questions as they arise Collaborate closely with reimbursement, nurse coordination, pharmacy operations, and data entry teams to keep cases moving forward Communicate potential delays proactively to downstream teams Document all patient, provider, and internal communications accurately in systems of record Track referral status, volume, and workload metrics to organize daily activities and meet service goals Support PAL‑Pending duties as needed to ensure intake coverage and continuity What We’re Looking For You may be a great fit if you bring: 1–3 years of experience supporting patient referrals, prescription services, or reimbursement in infusion or specialty therapies Experience delivering high‑quality customer service to patients and healthcare providers Familiarity with electronic health records or pharmacy patient management systems Proficiency in medical or pharmacy terminology Strong organizational skills and comfort managing multiple priorities in a fast‑paced environment Moderate proficiency in Microsoft Office (Word, Excel, PowerPoint) High school diploma or equivalent (Bachelor’s degree preferred) Willingness to travel up to 5% as needed Bonus Points If You Have Experience supporting prescribers, patients, and field teams in infusion or specialty therapy environments General understanding of insurance benefits, payer requirements, and verification processes Familiarity with infusion therapy workflows and patient needs Why LUX Infusion At LUX Infusion, we believe care deserves more light — more warmth, more clarity, and more connection. Here, you’ll find: Purpose‑driven work with direct patient impact A patient‑first, collaborative intake environment Close partnership with clinical, reimbursement, and pharmacy teams Opportunities to grow your expertise while supporting meaningful care journeys Come help protect patient access to infusion care — and see what’s possible when care comes first. Pay Range/Rate $23—$29 USD PHYSICAL DEMANDS The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at Careers@LUXInfusion.com or 954.385.7322 x 1425. While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER REQUIREMENTS Employees are expected to: Participate annually in required legal and ethical compliance training Consistently act in compliance with LUX Infusion’s legal, ethical, and compliance policies Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual Refrain from any behavior that could be considered unethical or unlawful EXPECTATIONS FOR ALL EMPLOYEES All LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a “stacked‑hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement. GENERAL INFORMATION The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate. Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others. LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.", "summaryDescription" : "Patient Access Liaison at LUX Infusion. Skills: Patient access, Insurance eligibility, Authorization status. Monitor insurance eligibility. Monitor authorization status", "postedDate" : "2026-06-12T22:08:09.967", "createdAt" : "2026-06-12T22:08:09.967", "lastUpdated" : "2026-06-15T00:49:53.045", "ingestTimestamp" : "2026-06-12T22:08:09.967", "mongoId" : "6a2c5e8774d8ee00a08e4ac1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 60320, "hasSalary" : false, "allSkills" : [ "Organizational skills", "Manage multiple priorities", "Patient access", "Insurance eligibility", "Authorization status", "Care coordination", "Benefits verification", "Prior authorization", "Infusion therapies", "Specialty therapies", "Insurance benefits", "Payer requirements", "Infusion therapy workflows", "CareTend" ], "skillCount" : 14, "jobCategory" : "other", "jobSubcategory" : "intake", "dataQualityScore" : 0.6666667, "_score" : 932.506, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a25f4ae74d8ee00a01e8022", "title" : "Patient Access Representative", "company" : "Saint Luke's", "industry" : "Healthcare", "salary" : { "min" : 33000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for an Entry Level Patient Access Representative in Smithville, United States, adjusted for the healthcare industry and full-time employment." }, "location" : "Saint Luke's North Smithville | 601 S Hwy 169 | Smithville | MO", "locations" : [ "Saint Luke's North Smithville | 601 S Hwy 169 | Smithville | MO", "United States of America" ], "timestamp" : "2026-06-12T04:32:51.568", "fingerprint" : "8e3ee6b9923077a4918174a54412a04ebd6d21cb67b82558e892e1912c82ecc5", "source" : "workday", "language" : "en", "applyUrl" : "https://saintlukes.wd1.myworkdayjobs.com/saintlukeshealthcareers/job/Saint-Lukes-North-Smithville------601-S-Hwy-169------Smithville------MO/Patient-Access-Representative_JobReq0056696-1", "externalId" : "JobReq0056696", "industryFunction" : { }, "locationPoint" : "35.96062,-85.81415", "structuredLocations" : [ { "city" : "Smithville", "state" : "Missouri", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.3868396,-94.5815937" } ], "locationText" : "Smithville, Missouri, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Answer telephone, Communicate messages via email, Register patient appointments, Schedule patient appointments, Collect patient copayments, Make appointment reminder calls, Verify insurance information, Verify patient data, Scan patient information, Upload patient information, Provide backup for other positions, Float between multiple locations, Ensure patient confidentiality, Maintain professional appearance, Maintain professional conduct", "domainKnowledge" : "Medical office procedures", "domainList" : [ "medical-office-procedures" ], "domainSpecificKnowledge" : [ "Medical office procedures" ], "toolProficiency" : [ "Epic" ], "documentationSkills" : "Patient charting", "specialRequirements" : "Float between locations", "qualificationsBasic" : "Less than 1 year experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "# _**Job Description**_ Performs a variety of functions in the medical office involving general duties including but not limited to answering the telephone communicating messages through email or Epic greeting registering and scheduling patient appointments collecting patient copayments making appointment reminder calls verifying insurance and other patient data is accurate scanning and or uploading patient information to patients electronic chart. Able to provide backup for other positions and functions in the medical office including medical records scheduling insurance verification patient referrals etc. and the ability to float between multiple locations as assigned. Will work to ensure patient confidentiality in all instances while maintaining a pleasant and professional appearance and conduct. # _**Job Requirements**_ Applicable Experience: Less than 1 year # _**Job Details**_ Full Time Day (United States of America) **_The best place to get care. The best place to give care_. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.** **J oin the Kansas City region's premiere provider of health services. Equal Opportunity Employer. **", "summaryDescription" : "Patient Access Representative at Saint Luke's. Answer telephone. Communicate messages via email", "postedDate" : "2026-06-09T10:11:02.505", "createdAt" : "2026-06-11T10:11:02.105", "lastUpdated" : "2026-06-12T04:32:51.568", "ingestTimestamp" : "2026-06-11T10:11:02.105", "mongoId" : "6a25f4ae74d8ee00a01e8022", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://saintlukes.wd1.myworkdayjobs.com/saintlukeshealthcareers/job/Saint-Lukes-North-Smithville------601-S-Hwy-169------Smithville------MO/Patient-Access-Representative_JobReq0056696-1", "salaryAnnualMin" : 33000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Medical office procedures", "Epic" ], "skillCount" : 2, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "_score" : 928.605, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2af78274d8ee00a073d5da", "title" : "Patient Access Executive", "company" : "AstraZeneca", "industry" : "Pharmaceutical", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "SGD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Patient Access Executive in Singapore, adjusted for the pharmaceutical industry and a large global company." }, "location" : "Singapore", "locations" : [ "Singapore" ], "timestamp" : "2026-06-14T23:08:16.506", "fingerprint" : "1883773266b14615d50a1b98e15afc3197a6057b71793eba1a6a640762f57b4c", "source" : "workday", "language" : "en", "applyUrl" : "https://astrazeneca.wd3.myworkdayjobs.com/Careers/job/Singapore/Patient-Access-Executive---Singapore_R-254283", "externalId" : "R-254283", "industryFunction" : { }, "locationPoint" : "1.3521,103.8198", "structuredLocations" : [ { "city" : "Singapore", "country" : "Singapore", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "1.2899175,103.8519072" } ], "locationText" : "Singapore, Singapore", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Access programs", "Patient programs", "Adherence models", "Compliance models" ], "hardSkillsList" : [ "Documentation", "Excel proficiency" ], "softSkillsList" : [ "Negotiation" ], "hardSkills" : [ { "name" : "Documentation", "level" : "intermediate" }, { "name" : "Excel proficiency", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Negotiation" } ], "majorSkills" : "Patient access, Affordability programs, Accessibility programs", "majorSkillsList" : [ "Patient access", "Affordability programs", "Accessibility programs" ], "coreResponsibilities" : "Develop and execute affordability and accessibility patient programs, Develop innovative patient adherence and compliance models, Ensure proper documentation of affordability and access programs", "teamCollaboration" : "Cross-functional internal stakeholders; External stakeholders", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Pharmaceutical market principles; Local compliance guidelines; Local legal guidelines; Local regulatory guidelines", "domainList" : [ "pharmaceutical-market-principles", "local-compliance-guidelines", "local-legal-guidelines", "local-regulatory-guidelines" ], "domainSpecificKnowledge" : [ "Pharmaceutical market principles", "Local compliance guidelines", "Local legal guidelines", "Local regulatory guidelines" ], "toolProficiency" : [ "Excel" ], "communicationSkills" : "Good communicator", "problemSolvingSkills" : "Analytical skills", "specialRequirements" : "Not eligible for sponsorship of employment visa/work permit in Singapore", "qualificationsBasic" : "Bachelor's degree, Minimum 3 years of successful track record in access, sales, marketing, or related function in the pharmaceutical industry, interpersonal skills, analytical skills, negotiation skills, computer proficiency skills, Good communicator, project manager, Understanding of the commercial principles underpinning the pharmaceutical market", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "_**Patient Access Executive - Singapore**_ At AstraZeneca, we believe in the potential of our people and we’ll develop you beyond what you thought possible. We make the most of your skills and passion by actively supporting you to see what you can achieve no matter where you start with us. As a **Patient Access Executive** for **Singapore** , you’ll play a pivotal role in delivering life-changing medicines to patients. **Main Duties & Responsibilities:** * Work closely with cross-functional internal and external stakeholders to develop and execute affordability and accessibility patient programs in accordance with local compliance, legal and regulatory guidelines, as well as company and brand strategy * Develop innovative patient adherence and compliance models * Ensure proper documentation of affordability and access programs **Essential Requirements:** * Bachelor's degree in any field, preferably life science-related * Minimum 3 years of successful track record in access, sales, marketing, or related function in the pharmaceutical industry * Strong interpersonal, analytical, negotiation and computer proficiency skills, especially excel * Good communicator and strong project manager who can work effectively under pressure * Understanding of the commercial principles underpinning the pharmaceutical market This position is not eligible for sponsorship of employment visa/work permit in Singapore. ___AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.___ **Date Posted** 11-Jun-2026 **Closing Date** 10-Ogo-2026 AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.", "summaryDescription" : "Patient Access Executive at AstraZeneca. Skills: Patient access, Affordability programs, Accessibility programs. Develop and execute affordability and accessibility patient programs. Develop innovative patient adherence and compliance models", "postedDate" : "2026-06-12T04:10:26.755", "createdAt" : "2026-06-12T04:10:26.674", "lastUpdated" : "2026-06-14T23:08:16.506", "ingestTimestamp" : "2026-06-12T04:10:26.674", "mongoId" : "6a2af78274d8ee00a073d5da", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://astrazeneca.wd3.myworkdayjobs.com/Careers/job/Singapore/Patient-Access-Executive---Singapore_R-254283", "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Documentation", "Excel proficiency", "Negotiation", "Patient access", "Affordability programs", "Accessibility programs", "Access programs", "Patient programs", "Adherence models", "Compliance models", "Project management", "Pharmaceutical market principles", "Local compliance guidelines", "Local legal guidelines", "Local regulatory guidelines", "Excel" ], "skillCount" : 16, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "_score" : 924.61475, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Pharmaceutical" }, { "id" : "6a2b0ce974d8ee00a075f6bc", "title" : "Patient Access Representative II", "company" : "Endeavor Health", "industry" : "Healthcare", "salary" : { "min" : 19.89, "max" : 28.84, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-14T18:50:47.394", "fingerprint" : "741d8e68a363d15ad44ed140b0c23d34e6fb2cd4c9081b09f3a088ce0b90a03f", "source" : "workday", "language" : "en", "applyUrl" : "https://nshs.wd1.myworkdayjobs.com/ns-eeh/job/EVH-Evanston-Hospital/Patient-Access-Representative-II_R42922", "externalId" : "R42922", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "city" : "Evanston", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.0693991,-87.6829320" } ], "locationText" : "Evanston, Illinois, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High school diploma or equivalent", "professionalSkills" : [ "Healthcare services", "Financial counseling" ], "hardSkillsList" : [ "Insurance verification", "Appointment scheduling", "Patient registration" ], "hardSkills" : [ { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Appointment scheduling", "level" : "intermediate" }, { "name" : "Patient registration", "level" : "intermediate" } ], "majorSkills" : "Patient access, Insurance verification, Customer service", "majorSkillsList" : [ "Patient access", "Insurance verification", "Customer service" ], "coreResponsibilities" : "Process patient registrations, Schedule appointments, Verify insurance coverage, Act as internal/external resource for customer groups, Provide access to healthcare services, Identify payment sources for services, Assist in collecting payments, Triage patients for financial counseling, Maintain accurate electronic medical records, Abide by compliance expectations", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Medical terminology; Insurance industry terminology; Healthcare services", "domainList" : [ "medical-terminology", "insurance-industry-terminology", "healthcare-services" ], "domainSpecificKnowledge" : [ "Medical terminology", "Insurance industry terminology", "Healthcare services" ], "documentationSkills" : "Electronic medical records", "continuousLearning" : "Career Pathways to Promote Professional Growth and Development; Tuition Reimbursement", "specialRequirements" : "Rotating Holidays and Weekends, No travel required", "outcomesObjectives" : "Optimizing the patient experience; Supporting high-quality healthcare services", "qualificationsBasic" : "One-year customer service experience in a healthcare or health insurance related field required", "qualificationsPreferred" : "High school diploma or equivalent college degree preferred, Basic knowledge of medical terminology and insurance industry terminology preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Hourly Pay Range:** $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. **Patient Access Representative II** **Position Highlights:** * Position: Patient Access Representative II * Location: Evanston, IL * Full Time * Hours: M-F: 10:30 AM-7:00 PM | Sa/Su: 7:00 AM - 3:30 PM * Rotating Holidays and Weekends * Required Travel: no **Job Summary:** The Patient Access Representative II is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services. **What you will do:** • Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies • Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling • Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations **What you will need:** • Education: Education: High school diploma or equivalent required; college degree preferred • Certification: N/A • Experience: Experience: One-year customer service experience in a healthcare or health insurance related field required • Unique or Preferred Skills: Basic knowledge of medical terminology and insurance industry terminology preferred **Benefits (For full time or part time positions):** * Premium pay for eligible employees * Career Pathways to Promote Professional Growth and Development * Various Medical, Dental, Pet and Vision options * Tuition Reimbursement * Free Parking * Wellness Program Savings Plan * Health Savings Account Options * Retirement Options with Company Match * Paid Time Off and Holiday Pay * Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit [www.endeavorhealth.org](http://www.endeavorhealth.org). When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ([www.endeavorhealth.org](http://www.endeavorhealth.org)) to better understand how Endeavor Health delivers on its missioan to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.", "summaryDescription" : "Patient Access Representative II at Endeavor Health. Skills: Patient access, Insurance verification, Customer service. Process patient registrations. Schedule appointments", "postedDate" : "2026-06-10T05:16:17.709", "createdAt" : "2026-06-12T05:16:17.651", "lastUpdated" : "2026-06-14T18:50:47.394", "ingestTimestamp" : "2026-06-12T05:16:17.651", "mongoId" : "6a2b0ce974d8ee00a075f6bc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://nshs.wd1.myworkdayjobs.com/ns-eeh/job/EVH-Evanston-Hospital/Patient-Access-Representative-II_R42922", "salaryAnnualMin" : 41371, "salaryAnnualMax" : 59987, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Insurance verification", "Appointment scheduling", "Patient registration", "Patient access", "Customer service", "Healthcare services", "Financial counseling", "Medical terminology", "Insurance industry terminology" ], "skillCount" : 9, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 924.2616, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "69cf26132beec4dd3d90b605", "title" : "Radiology Technologist 1 - Radiology", "company" : "Tampa General Hospital", "industry" : "Healthcare", "salary" : { "min" : 54000.0, "max" : 72000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Radiology Technologist in Tampa, FL, adjusted for the healthcare industry and a large hospital setting." }, "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
TGH Main Campus (TGHMAIN)
1 Tampa General Circle

Tampa, 33601

" ], "certifications" : [ "BLS certification", "Florida Licensure" ], "timestamp" : "2026-06-15T08:22:31.674", "fingerprint" : "085850b7f5c31c3768d42d3f2825f8c75539fc535de879e3f06f30d0bf7da322", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=619651", "externalId" : "619651", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "employmentType" : "FULL_TIME", "hardSkillsList" : [ "Radiographic procedures", "Ionizing radiation" ], "hardSkills" : [ { "name" : "Radiographic procedures", "level" : "intermediate" }, { "name" : "Ionizing radiation", "level" : "intermediate" } ], "majorSkills" : "Radiologic Technology, Patient assessment", "majorSkillsList" : [ "Radiologic Technology", "Patient assessment" ], "coreResponsibilities" : "Perform radiographic procedures, Apply ionizing radiation, Assess age-specific needs, Perform general technical procedures", "domainKnowledge" : "Radiology protocols; Age-specific patient care", "domainList" : [ "radiology-protocols", "age-specific-patient-care" ], "domainSpecificKnowledge" : [ "Radiology protocols", "Age-specific patient care" ], "specialRequirements" : "No Call, No surgical procedures, No weekend rotation", "qualificationsBasic" : "Graduate of Radiologic Technology program, ARRT registry eligible, Current BLS certification, Temp Florida Licensure or 90 days", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Under the direction of a Radiologist, Administrative Director, Radiology Team Leader, or Radiology Section Manager performs radiographic procedures according to protocols established for various age groups of patients, at a technical level requiring supervision of technical detail. Performs a variety of general technical radiographic procedures that will require judgment, ingenuity, and initiative to apply prescribed ionizing radiation for radiological diagnosis. Assumes responsibility for designated areas or procedures as required. Assesses the age-specific needs of the patients. No Call, no surgical procedures. No weekend rotation. Performs job duties in accordance with the mission, vision, and values of Tampa General Hospital. Graduate of a Radiologic Technology program from an accredited school. ARRT registry eligible. Current BLS certification. Temp Florida Licensure or will have 90 days to become temp or regular licensed to practice as Radiologic Technologist by State of Florida. Will not be able to perform exams prior to evidence of licensure. Tampa", "summaryDescription" : "Radiology Technologist 1 - Radiology at Tampa General Hospital. Skills: Radiologic Technology, Patient assessment. Perform radiographic procedures. Apply ionizing radiation", "createdAt" : "2026-06-14T00:45:03.696", "lastUpdated" : "2026-06-15T08:22:31.674", "ingestTimestamp" : "2026-06-14T00:45:03.696", "mongoId" : "69cf26132beec4dd3d90b605", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 54000, "salaryAnnualMax" : 72000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Radiographic procedures", "Ionizing radiation", "Radiologic Technology", "Patient assessment", "Radiology protocols", "Age-specific patient care", "BLS certification", "Florida Licensure" ], "skillCount" : 8, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 913.38153, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a25c97874d8ee00a01cf5c7", "title" : "Patient Access Representative", "company" : "Sutter Health", "industry" : "Healthcare", "salary" : { "min" : 33.85, "max" : 33.85, "currency" : "USD", "frequency" : "yearly" }, "location" : "Oakland", "locations" : [ "Oakland", "United States of America" ], "timestamp" : "2026-06-11T23:14:29.480", "fingerprint" : "7a770bcb518642f9faf964b68f72504a00117f9c95456272c233a05fcf01836a", "source" : "workday", "language" : "en", "applyUrl" : "https://wd1.myworkdaysite.com/recruiting/sutterhealth/SH/job/Oakland/Patient-Access-Representative_R-130935", "externalId" : "R-130935", "industryFunction" : { }, "locationPoint" : "41.95008,-75.6049", "structuredLocations" : [ { "city" : "Oakland", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.8044557,-122.2713560" } ], "locationText" : "Oakland, California, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "technicalSkills" : "Computer proficiency", "professionalSkills" : [ "Patient access", "Financial counseling", "Insurance knowledge", "Medical terminology" ], "hardSkillsList" : [ "Data documentation", "Task management" ], "softSkillsList" : [ "Active listening", "Attentiveness to detail", "Decision making", "Problem-solving" ], "hardSkills" : [ { "name" : "Data documentation", "level" : "intermediate" }, { "name" : "Task management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Active listening" }, { "name" : "Attentiveness to detail" }, { "name" : "Decision making" }, { "name" : "Problem-solving" } ], "majorSkills" : "Customer service, Patient registration, Financial clearance", "majorSkillsList" : [ "Customer service", "Patient registration", "Financial clearance" ], "coreResponsibilities" : "Serve as point of contact, Obtain necessary information, Register patients, Financially clear patients, Greet patients/family members, Obtain/verify relevant information, Enhance patient experience, Demonstrate knowledge of health system, Demonstrate knowledge of service offerings, Maintain confidential information", "domainKnowledge" : "EMTALA; Consent Laws", "domainList" : [ "emtala", "consent-laws" ], "domainSpecificKnowledge" : [ "EMTALA", "Consent Laws" ], "toolProficiency" : [ "Patient registration systems", "Accounting systems", "Telephone consoles", "Payer websites" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Documenting data", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Rotating weekends", "outcomesObjectives" : "Meet customer service standards; Meet productivity standards; Meet quality standards", "qualificationsBasic" : "1 year of recent relevant experience, HS Diploma or GED", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are so glad you are interested in joining Sutter Health! **Organization:** ABSMC-Alta Bates Summit Med Center **Position Overview:** Serves as the face to face point of contact for patients. This job is intended for use by positions employed by a hospital. Obtains all necessary information to register and financially clear patients. Greets patients/family members and obtains and/or verifies relevant information in the process of registering financially clearing patients for service delivery. Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact at the point of service by demonstrating knowledge of Sutter's Health system and service offerings. **Job Description** : **EDUCATION:** * HS Diploma or General Education Diploma (GED) **TYPICAL EXPERIENCE:** * 1 year of recent relevant experience. **SKILLS AND KNOWLEDGE:** * General knowledge of patient access, financial counseling, functions in acute, and non-acute settings. * Working knowledge and understanding of insurance and medical terminology. * Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge. * Time management skills and the ability to manage frequent in-person patient contacts while effective maintaining and documenting data in the patient registration systems. * Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently. * Possess verbal and written communication and active listening skills. * Accuracy and attentiveness to detail. * Decision making and problem-solving skills. * Must be able to work concurrently on a variety of tasks/projects in diverse environment. * Ability to meet or exceed targeted customer service, productivity and quality standards. * Computer proficiency skills. * Requires the ability to work with and maintain confidential information. **Job Shift:** Varied **Schedule:** Per Diem/Casual **Shift Hours:** 8 **Days of the Week:** Variable **Weekend Requirements:** Rotating Weekends **Benefits:** No **Unions:** Yes **Position Status:** Non-Exempt **Weekly Hours:** 0 **Employee Status:** Per Diem/Casual Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $33.85 to $39.85 / hour _The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package._", "summaryDescription" : "Patient Access Representative at Sutter Health. Skills: Customer service, Patient registration, Financial clearance. Serve as point of contact. Obtain necessary information", "postedDate" : "2026-06-09T10:06:16.634", "createdAt" : "2026-06-11T10:06:16.576", "lastUpdated" : "2026-06-11T23:14:29.480", "ingestTimestamp" : "2026-06-11T10:06:16.576", "mongoId" : "6a25c97874d8ee00a01cf5c7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://wd1.myworkdaysite.com/recruiting/sutterhealth/SH/job/Oakland/Patient-Access-Representative_R-130935", "salaryAnnualMin" : 70408, "salaryAnnualMax" : 70408, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Data documentation", "Task management", "Active listening", "Attentiveness to detail", "Decision making", "Problem-solving", "Customer service", "Patient registration", "Financial clearance", "Patient access", "Financial counseling", "Insurance knowledge", "Medical terminology", "EMTALA", "Consent Laws", "Patient registration systems", "Accounting systems", "Telephone consoles", "Payer websites" ], "skillCount" : 19, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 905.1735, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a306347f292fd229cf9d1b1", "title" : "Patient Access Advocate PT Days", "company" : "Intuitive Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Patient Access Advocate in Carmel, United States, adjusted for the healthcare industry and company size." }, "location" : "Carmel, IN, United States", "locations" : [ "Carmel", "IN", "United States" ], "timestamp" : "2026-06-16T10:09:18.823", "fingerprint" : "e320e91102fb1c07b169cd3756b33b1a06db444524f95448cbc8ef630936a233", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IntuitiveHealth1/3743990013622375-patient-access-advocate-pt-days", "externalId" : "3743990013622375", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Carmel", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9784186,-86.1283681" } ], "locationText" : "Carmel, Indiana, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Provide patient access services, Register patients, Verify insurance eligibility, Collect patient co-pays, Schedule patient appointments, Answer patient phone calls, Provide general information to patients, Maintain patient confidentiality", "domainKnowledge" : "Patient access; Medical terminology; Insurance verification", "domainList" : [ "patient-access", "medical-terminology", "insurance-verification" ], "domainSpecificKnowledge" : [ "Patient access", "Medical terminology", "Insurance verification" ], "communicationSkills" : "Patient communication", "documentationSkills" : "Patient registration; Medical records", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. 7a-7:30p, 2 shifts per week, every other to every third weekend rotation Shifts are very flexible with the idea that we offer a 6-week self-schedule that allows employees to schedule their own shifts as long as they are following our scheduling guidelines, which would be gone over during orientation If you have customer/patient facing experience in a customer service realm and want to break into healthcare, our Leader works directly with you to make sure you are trained and confident. Bonus points if you have some exposure to Healthcare! * The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the electronic health record, data base, and general clerical duties. In this position it is imperative you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. Ability to multi-task is a must. * The Patient Access Advocate performs registration functions, including updating of demographics, insurance verification, collection of point of service payments and documentation of registration information within an electronic system. The Patient Access Advocate will confirm account being registered has accurate information to ensure clean billing. The Patient Access Advocate will also perform visit closure activities including collecting payment, and any needed follow up activities required. * The Patient Access Advocate provides the highest level of customer service to patients/family at time of service through registration interactions as well as providing wayfinding to patients and/or visitors. * Greet patients in a friendly, courteous and professional manner in both in person and over the phone. * Check patients in and out. * Perform visit closure activities to include collecting payment, and any follow up activities that may be necessary for patient care. * Verify insurance for eligibility and benefits using online electronic verification system or by contacting payer directly. Collect copayments, coinsurance, deductibles. * Assist staff and patients with clerical duties as needed, including: copying, scanning and faxing documents. * Creating and maintaining patient files. * Answer and screen phone calls and direct to the appropriate individual. Take and direct messages as necessary. * Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information. * Confirm all paperwork is filled out correctly. * Make sure front desk, waiting room area and children’s play are always clean and presentable. * Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, vacuuming, mopping floors and cleaning counters. * Encourage a work environment that is friendly and respectful. * Provide patients and their families with a customer focused, friendly reassuring open environment that encourages patients to return to our ED/UCs. * Follow all HIPAA policies and procedures. * Follow all company policies. ## Qualifications * Minimum Typing Speed of 50wpm. * Flexibility. * Effective communication skills. * Collaboration Skills. * Patient/Client Focus. * Technical Capacity. * Basic knowledge in Microsoft Office Products (Word, Excel, Outlook) * High school diploma or general education degree (GED) * A minimum of 6 months of work experiences in healthcare setting or one year customer service background. * Basic understanding of insurance preferred. * Basic understanding of medical terminology and billing codes (DRG, ICD-10, CPT, HCPCS) preferred. * Exceptional communication skills and customer service is required. * Ability to read and comprehend simple instructions, short correspondence and memos. * Ability to write simple correspondence. * Ability to effectively present information to patients and other employees in the organization. * Basic math skills including the ability to add, subtract, multiply and divide. * Ability to apply common sense to carry out detailed written or oral instructions. * Ability to deal with problems in standardized situations. * Ability to work independently, self-directed and work with individuals with diverse background. * Analytical and problem solving skills. * Ability to manage conflict and appropriately request the help of a supervisor when needed. * Daily focus on attaining productivity standards. * Attend Staff meetings and Huddles as required. * Minimum of 1 year experience in medical office setting desired. * Familiar with health insurance and insurance verification. * Knowledge and skills regarding all general office equipment including telephones, photocopiers, scanners, credit card machine and fax. * Must be computer literate (Word, Excel, Outlook). * Ability to perform multiple tasks simultaneously and to prioritize multiple demands effectively. * Exceptional communication skills and customer service is required. * Solid work history. * This position includes standing, walking, use of hands, reaching, sitting, talking and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. * This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators and filing cabinets and has moderate noise exposure. * Non-exempt. Incumbent will be scheduled based on operational need. * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. * This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change. PHYSICAL DEMANDS This position includes standing, walking, use of hands, reaching, sitting, talking and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. WORK ENVIRONMENT This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators and filing cabinets and has moderate noise exposure. POSITION TYPE/EXPECTED HOURS OF WORK Non-exempt. Incumbent will be scheduled based on operational need. Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ## Additional Information Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.", "summaryDescription" : "Patient Access Advocate PT Days at Intuitive Health. Provide patient access services. Register patients", "postedDate" : "2026-06-15T16:31:20.000", "createdAt" : "2026-06-16T00:27:22.521", "lastUpdated" : "2026-06-16T10:09:18.823", "ingestTimestamp" : "2026-06-16T00:27:22.521", "mongoId" : "6a306347f292fd229cf9d1b1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient access", "Medical terminology", "Insurance verification" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 893.49945, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69cf26132beec4dd3d90b604", "title" : "Radiology Technologist 2 - Radiology - Main", "company" : "Tampa General Hospital", "industry" : "Healthcare", "salary" : { "min" : 58000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Junior Radiology Technologist in Tampa, Florida, with adjustments for the healthcare industry and company size." }, "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
TGH Main Campus (TGHMAIN)
1 Tampa General Circle

Tampa, 33601

" ], "certifications" : [ "ARRT", "BLS", "Florida Licensure as Radiologic Technologist" ], "timestamp" : "2026-06-16T05:39:39.594", "fingerprint" : "91238f3bcfe2cbb7e7e2ba398df51b408a3b54165134bd6d39d9b2ea0c0456ad", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=633851", "externalId" : "633851", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Graduate of a Radiologic Technology program", "experienceMinYears" : 1, "professionalSkills" : [ "Independent judgment", "Ingenuity", "Initiative" ], "hardSkillsList" : [ "Radiographic procedures", "Complex portables", "Trauma Alerts", "Complex Fluoroscopy", "Basic C-arm", "Sterile contrast studies" ], "hardSkills" : [ { "name" : "Radiographic procedures", "level" : "intermediate" }, { "name" : "Complex portables", "level" : "intermediate" }, { "name" : "Trauma Alerts", "level" : "intermediate" }, { "name" : "Complex Fluoroscopy", "level" : "intermediate" }, { "name" : "Basic C-arm", "level" : "intermediate" }, { "name" : "Sterile contrast studies", "level" : "intermediate" } ], "majorSkills" : "Radiographic procedures, Patient assessment", "majorSkillsList" : [ "Radiographic procedures", "Patient assessment" ], "coreResponsibilities" : "Perform radiographic procedures, Apply ionizing radiation, Assume responsibility for designated area, Assess age-specific needs of patients, Perform job duties in accordance with mission, vision,", "domainKnowledge" : "Radiologic Technology", "domainList" : [ "radiologic-technology" ], "domainSpecificKnowledge" : [ "Radiologic Technology" ], "qualificationsBasic" : "Graduate of a Radiologic Technology program, 1 year of experience, ARRT Registered, Current BLS certification, Florida Licensure as Radiologic Technologist", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Under the direction of a Radiologist, Administrative Director, Radiology Team Leader, or Radiology Section Manager performs radiographic procedures according to protocols established for various age groups of patients, at a technical level requiring minimal supervision of technical detail. Performs a wide variety of general radiographic procedures including but not limited to, complex portables, Trauma Alerts unassisted, complex Fluoroscopy, Basic C-arm, and sterile contrast studies. All technical procedures will require independent judgment, ingenuity and initiative to apply prescribed ionizing radiation for radiological diagnosis. Assumes responsibility for designated area or procedures as required. Assesses the age-specific needs of the patients. Performs job duties in accordance with the mission, vision, and values of Tampa General Hospital. Education: Graduate of a Radiologic Technology program from an accredited school. Registered ARRT. Current BLS certification. Florida Licensure as Radiologic Technologist by State of Florida. Will not be able to perform exams prior to evidence of licensure. Experience: 1 year of progressively responsible experience in a hospital diagnostic imaging department Tampa", "summaryDescription" : "Radiology Technologist 2 - Radiology - Main at Tampa General Hospital. Skills: Radiographic procedures, Patient assessment. Perform radiographic procedures. Apply ionizing radiation", "createdAt" : "2026-06-14T20:42:17.327", "lastUpdated" : "2026-06-16T05:39:39.594", "ingestTimestamp" : "2026-06-14T20:42:17.327", "mongoId" : "69cf26132beec4dd3d90b604", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 58000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Radiographic procedures", "Complex portables", "Trauma Alerts", "Complex Fluoroscopy", "Basic C-arm", "Sterile contrast studies", "Patient assessment", "Independent judgment", "Ingenuity", "Initiative", "Radiologic Technology", "ARRT", "BLS", "Florida Licensure as Radiologic Technologist" ], "skillCount" : 14, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 883.9193, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2cb20d74d8ee00a09df698", "title" : "Patient Access & Pre-Access Supervisor", "industry" : "Support", "salary" : { "min" : 47400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "US", "locations" : [ "US" ], "certifications" : [ "CHAM", "CRCR" ], "timestamp" : "2026-06-15T23:49:14.289", "fingerprint" : "cf9e61883b28f45a834f1b4358b51aebb2c9f84efcd6ec0e02f11e01e3eec8e5", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/2e2cf7eb-2551-4d11-9f38-1aed9495a5c1/apply", "externalId" : "2e2cf7eb-2551-4d11-9f38-1aed9495a5c1", "industryFunction" : { }, "structuredLocations" : [ { "continent" : "na", "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 3, "experienceLevel" : "Mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Revenue cycle management", "Process improvement", "Performance reviews", "Operational issue resolution" ], "hardSkillsList" : [ "Patient registration", "Insurance verification", "Scheduling", "Hospital billing", "Performance metrics monitoring", "Staff scheduling", "Time-off requests management", "Call-off management", "Coverage management", "Point-of-service collections", "Registration accuracy", "Policy adherence", "Procedure adherence", "Service standards adherence" ], "softSkillsList" : [ "Leadership", "Coaching", "Motivation" ], "hardSkills" : [ { "name" : "Patient registration", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Hospital billing", "level" : "intermediate" }, { "name" : "Performance metrics monitoring", "level" : "intermediate" }, { "name" : "Staff scheduling", "level" : "intermediate" }, { "name" : "Time-off requests management", "level" : "intermediate" }, { "name" : "Call-off management", "level" : "intermediate" }, { "name" : "Coverage management", "level" : "intermediate" }, { "name" : "Point-of-service collections", "level" : "intermediate" }, { "name" : "Registration accuracy", "level" : "intermediate" }, { "name" : "Policy adherence", "level" : "intermediate" }, { "name" : "Procedure adherence", "level" : "intermediate" }, { "name" : "Service standards adherence", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Coaching" }, { "name" : "Motivation" } ], "majorSkills" : "Patient access supervision, Staff leadership, Operational metrics monitoring, Revenue cycle oversight", "majorSkillsList" : [ "Patient access supervision", "Staff leadership", "Operational metrics monitoring", "Revenue cycle oversight" ], "coreResponsibilities" : "Supervise daily patient access activities, Coordinate daily patient access activities, Ensure timely workflow completion, Ensure accurate workflow completion, Lead frontline staff, Coach frontline staff, Develop frontline staff, Deliver training, Onboard staff, Provide performance feedback, Implement corrective actions, Monitor operational metrics, Report operational metrics, Manage staffing schedules, Manage time-off requests, Manage call-offs, Ensure departmental performance, Ensure departmental compliance, Support revenue cycle performance, Oversee upfront collections, Oversee registration accuracy, Oversee insurance verification, Conduct audits, Conduct performance reviews, Serve as staff resource, Serve as ancillary department resource, Resolve operational issues, Participate in process improvement initiatives, Participate in staff evaluations, Participate in departmental meetings, Participate in assigned projects", "teamCollaboration" : "Cross-functional teams; Ancillary departments", "domainKnowledge" : "Patient registration processes; Insurance verification processes; Scheduling processes; Hospital billing processes; Healthcare operations", "domainList" : [ "patient-registration-processes", "insurance-verification-processes", "scheduling-processes", "hospital-billing-processes", "healthcare-operations" ], "domainSpecificKnowledge" : [ "Patient registration processes", "Insurance verification processes", "Scheduling processes", "Hospital billing processes", "Healthcare operations" ], "toolProficiency" : [ "Healthcare administrative systems" ], "communicationSkills" : "Interpersonal skills", "continuousLearning" : "Tuition reimbursement", "problemSolvingSkills" : "Analytical skills", "specialRequirements" : "Occasional onsite travel, Occasional client-based travel", "outcomesObjectives" : "Ensure timely workflow completion; Ensure accurate workflow completion; Ensure consistent departmental performance; Ensure departmental compliance; Enhance operational effectiveness", "qualificationsBasic" : "1-3 years patient access experience, 1-3 years revenue cycle experience, 1-3 years healthcare operations experience, 1-3 years administrative healthcare roles experience, Knowledge of patient registration, Knowledge of insurance verification, Knowledge of scheduling, Knowledge of hospital billing processes, Ability to lead teams, Ability to coach teams, Ability to motivate teams, Analytical skills, Proficiency with Microsoft Office, Proficiency with general healthcare administrative systems, Excellent communication skills, Excellent interpersonal skills, Ability to manage competing priorities, Ability to manage staffing challenges, Ability to manage operational demands", "qualificationsPreferred" : "Associate's degree preferred, Bachelor's degree preferred, Equivalent relevant experience, 2-3 years supervisory experience, 2-3 years team leadership experience, 2-3 years business operations supervisory experience, 2-3 years business operations team leadership experience, CHAM certification preferred, CRCR certification preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Supervise and coordinate daily patient access and pre-registration activities, ensuring timely and accurate completion of workflows. Lead, coach, and develop frontline staff, including training delivery, onboarding, performance feedback, and corrective actions. Monitor and report key operational metrics such as productivity, wait times, point-of-service collections, overtime, and scheduling efficiency. Manage staffing schedules, time-off requests, call-offs, and coverage to ensure consistent departmental performance and compliance. Support revenue cycle performance through oversight of upfront collections, registration accuracy, and insurance verification processes. Conduct audits and ongoing performance reviews to ensure adherence to policies, procedures, and service standards. Serve as a resource and escalation point for staff and ancillary departments, resolving operational issues efficiently. Participate in process improvement initiatives, staff evaluations, departmental meetings, and assigned projects to enhance operational effectiveness. Requirements: 1–3 years of experience in patient access, revenue cycle, healthcare operations, or related administrative healthcare roles. Associate’s or Bachelor’s degree preferred, or equivalent relevant experience. 2–3 years of supervisory or team leadership experience in healthcare or business operations preferred. Strong knowledge of patient registration, insurance verification, scheduling, and hospital billing processes. Ability to lead, coach, and motivate teams in a fast-paced healthcare environment. Strong analytical skills with the ability to monitor metrics and identify performance improvement opportunities. Proficiency with Microsoft Office and general healthcare administrative systems. Excellent communication and interpersonal skills for working with staff, patients, and cross-functional teams. Ability to manage competing priorities, staffing challenges, and operational demands effectively. Certification such as CHAM or CRCR strongly preferred or required depending on role expectations. Benefits: Competitive annual salary starting at $47,400 (based on experience) Bonus incentives and performance recognition programs Comprehensive medical, dental, and vision insurance Paid certifications and tuition reimbursement opportunities Career advancement within a growing healthcare revenue cycle organization Remote flexibility with occasional onsite or client-based travel as required Paid time off and employee wellness programs Inclusive, collaborative culture focused on growth, innovation, and professional development ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Patient Access & Pre-Access Supervisor. Skills: Patient access supervision, Staff leadership, Operational metrics monitoring, Revenue cycle oversight. Supervise daily patient access activities. Coordinate daily patient access activities", "postedDate" : "2026-06-11T10:08:05.183", "createdAt" : "2026-06-11T10:08:05.183", "lastUpdated" : "2026-06-15T23:49:14.289", "ingestTimestamp" : "2026-06-14T22:09:41.505", "mongoId" : "6a2cb20d74d8ee00a09df698", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 47400, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient registration", "Insurance verification", "Scheduling", "Hospital billing", "Performance metrics monitoring", "Staff scheduling", "Time-off requests management", "Call-off management", "Coverage management", "Point-of-service collections", "Registration accuracy", "Policy adherence", "Procedure adherence", "Service standards adherence", "Leadership", "Coaching", "Motivation", "Patient access supervision", "Staff leadership", "Operational metrics monitoring", "Revenue cycle oversight", "Revenue cycle management", "Process improvement", "Performance reviews", "Operational issue resolution", "Patient registration processes", "Insurance verification processes", "Scheduling processes", "Hospital billing processes", "Healthcare operations", "CHAM", "CRCR", "Healthcare administrative systems" ], "skillCount" : 33, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 878.7624, "daysOld" : 4, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2eb40674d8ee00a0e7f70a", "title" : "Patient Access Specialist", "company" : "Corewell Health", "salary" : { "min" : 34000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an Entry-level Patient Access Specialist in Trenton, United States, with adjustments for the healthcare industry and company size." }, "location" : "Trenton, MI", "locations" : [ "Trenton, MI", "United States of America" ], "timestamp" : "2026-06-15T23:03:56.211", "fingerprint" : "9cd81297115881c3ed961c4b59b579eca79735e1a8d4b7fc946eb3e2c332ccc2", "source" : "workday", "language" : "en", "applyUrl" : "https://spectrumhealth.wd5.myworkdayjobs.com/CorewellHealthCareers/job/Trenton-MI/Patient-Access-Specialist_R216558-1", "externalId" : "R216558", "industryFunction" : { }, "locationPoint" : "44.43897,-68.37002", "structuredLocations" : [ { "city" : "Trenton", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.1406552,-83.1800544" } ], "locationText" : "Trenton, Michigan, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School Diploma", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Position details: part-time 2-3 days per week, will rotate working every other weekend. Must be willing to rotate shifts - days, afternoons and midnights. Position supports the Trenton hospital. Mandatory orientation first week 8 a.m. to 4:30 p.m. ## Job Summary Under the direction of the Manager of Patient Access, this position is accountable for registering patients in an accurate and timely manner by obtaining individual identifying and biographical data following appropriate check in processes. This position rotates departments (including but not limited to emergency, outpatient, labs). ## Essential Functions * Schedules appointments as deemed appropriate by the department and performs patient registration activities including pre-registration: obtaining insurance information, medical and demographic data, entry of appropriate diagnostic ICD-9 and/or ICD-10 CPT coding, and other information related to diagnostic procedures in order to ensure billing accuracy. * Answers the phones and directs calls in a courteous and efficient manner. * Relays information to patients and family members according to and following HIPAA Regulations. * Prepares patient liability estimations for both pre-service/scheduled services and walk ins. * The ability to prioritize work. * Utilize effective communication skills to incorporate Corewell Health standards while providing service to patients, colleagues, other departments, and physician offices. * Operates standard office equipment such as Microsoft systems, calculators, photocopiers, fax machine. * Works with the Pre-service Center and/or physician’s office to obtain or change authorizations required per Imaging protocols or script compliance. * Transport and escort patients via wheelchair as needed * Informs patients of delays in appointment times when requested. * Calls the physician/physician’s office/Quest labs when patients arrive without a script or required labs * Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. * Performs other duties as assigned. ## Qualifications Required * High School Diploma * Knowledge of ICD-9 and ICD-10 CPT coding, medical terminology, and/or revenue cycle knowledge. * Ability to effectively manage multiple tasks. * Knowledge and experience with a variety of information systems, experience with spreadsheet and word processing software, and keyboard proficiency. Preferred * 1 year of relevant experience in a customer service role or healthcare industry. ## About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. ## How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more [here](https://careers.corewellhealth.org/us/en/benefits-new). * On-demand pay program powered by Payactiv * Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! * Optional identity theft protection, home and auto insurance * Traditional and Roth retirement options with service contribution and match savings * Eligibility for benefits is determined by employment type and status **Primary Location** SITE - Trenton Hospital - 5450 Fort St - Trenton **Department Name** Patient Registration Trenton - Corporate **Employment Type** Part time **Shift** Rotating (United States of America) **Weekly Scheduled Hours** 20 **Hours of Work** Rotating **Days Worked** Variable **Weekend Frequency** Every other weekend ********CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.******** _Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief._ _Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category._ _An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team._ _You may request assistance in completing the application process by calling 616.486.7447._", "summaryDescription" : "Patient Access Specialist at Corewell Health", "postedDate" : "2026-06-11T22:00:21.989", "createdAt" : "2026-06-14T22:00:21.919", "lastUpdated" : "2026-06-15T23:03:56.211", "ingestTimestamp" : "2026-06-14T22:00:21.919", "mongoId" : "6a2eb40674d8ee00a0e7f70a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://spectrumhealth.wd5.myworkdayjobs.com/CorewellHealthCareers/job/Trenton-MI/Patient-Access-Specialist_R216558-1", "salaryAnnualMin" : 34000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 876.6875, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d8e2d74d8ee00a0c2fea7", "title" : "Radiology Technologist", "company" : "SSM Health", "industry" : "Healthcare", "salary" : { "min" : 10000.0, "max" : 10000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "certifications" : [ "Registered Nurse (RN) license", "Basic Life Support (BLS)", "Advanced Cardiovascular Life Support (ACLS)" ], "timestamp" : "2026-06-16T03:02:49.410", "fingerprint" : "4020696d47c5901ef53402c679f3cde648c50da1d992c1f4a4917d1d68ab4876", "source" : "workday", "language" : "en", "applyUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/MO-SSM-Health-DePaul-Hospital---St-Louis/Radiology-Technologist-Evenings_R194803-1", "externalId" : "R194803", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "city" : "St. Louis", "state" : "Missouri", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.6254063,-90.1900090" } ], "locationText" : "St. Louis, Missouri, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "technicalSkills" : "Epic, EHR", "professionalSkills" : [ "Patient assessment", "Care planning", "Medication administration", "Patient education", "Electronic health records" ], "hardSkillsList" : [ "Nursing", "Patient care", "Vital signs monitoring", "Wound care", "IV therapy" ], "hardSkills" : [ { "name" : "Nursing", "level" : "intermediate" }, { "name" : "Patient care", "level" : "intermediate" }, { "name" : "Vital signs monitoring", "level" : "intermediate" }, { "name" : "Wound care", "level" : "intermediate" }, { "name" : "IV therapy", "level" : "intermediate" } ], "majorSkills" : "Registered Nurse, Patient Care, Clinical Skills", "majorSkillsList" : [ "Registered Nurse", "Patient Care", "Clinical Skills" ], "coreResponsibilities" : "Provide direct patient care, Assess patient conditions, Develop and implement care plans, Administer medications and treatments, Monitor patient vital signs, Educate patients and families, Collaborate with healthcare team, Maintain accurate patient records", "teamCollaboration" : "Healthcare team", "domainKnowledge" : "HIPAA; Patient safety protocols; Infection control", "domainList" : [ "hipaa", "patient-safety-protocols", "infection-control" ], "domainSpecificKnowledge" : [ "HIPAA", "Patient safety protocols", "Infection control" ], "toolProficiency" : [ "Epic EHR" ], "communicationSkills" : "Patient education; Interprofessional communication", "documentationSkills" : "Patient charting; Electronic health records", "continuousLearning" : "Continuing education", "problemSolvingSkills" : "Clinical judgment; Troubleshooting", "outcomesObjectives" : "Ensure quality patient outcomes; Maintain patient safety", "qualificationsBasic" : "Active and unrestricted state license as a Registered Nurse (RN), Associate's Degree in Nursing (ADN) from an accredited nursing program, Basic Life Support (BLS) certification, Minimum of 1 year of experience as a Registered Nurse", "qualificationsPreferred" : "Bachelor of Science in Nursing (BSN), Advanced Cardiovascular Life Support (ACLS) certification, Experience with Epic electronic health record (EHR) system, Specialty certification in area of practice", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**It 's more than a career, it's a calling** MO-SSM Health DePaul Hospital - St. Louis **Worker Type:** Regular **Job Highlights:** * **Schedule: full time evenings** * **Sign On Bonus: up to $10,000** * **Pay Range starts at: $26.72/hour Daily pay available!** * **Shift Differentials: Evening plus $2/hour Available for night, weekend, and additional shifts** * **Requirements: Completion of Radiology program and ARRT-R within 6 months of hire date** **Relocation assistance is available for qualified applicants.****** **Job Summary:** Takes x-rays of designated parts of the human body for diagnostic purposes and provides support for the imaging department. This position performs plain films, fluoro, portables, and OR exams and/or plain films and Bone Density (BD registry required). **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES * Explains procedures to patient to ensure understanding. Provides appropriate educational material. * Transports patients to and from clinical areas and verifies patient identity according to policies and procedures. Prepares patient for radiology exam by positioning the patient for the procedure. * Follows radiation safety procedures and guidelines. Prevents patient from being exposed to unnecessary radiation. * Prepares and administers contrast media and medications within the accepted scope of practice and applicable state and federal regulations. * Observes patient during procedure and reports abnormal activity. Monitors protocols and recommends updates or refinements as warranted. * Ensures prompt submission of high-quality of all images and documents sent to PACS (image quality, correct lead markers and patient data/history). * Ensures equipment is properly functioning. Reports potential problems or equipment malfunction to appropriate personnel. Lock/tag out equipment if appropriate. * Maintains a clean, and orderly department to include procedure rooms, storage areas, dressing rooms and any other areas in department. * May perform limited CT procedures in emergent situations when CT Technologist is not on site. * Works in a constant state of alertness and safe manner. * Performs other duties as assigned. EDUCATION * Completion of a Radiology Technology program EXPERIENCE * No experience required PHYSICAL REQUIREMENTS * Constant standing and walking. * Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more). * Frequent use of hearing and speech to share information through oral communication. * Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc. * Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. * Frequent lifting/moving of patients. * Frequent reaching, gripping and keyboard use/data entry. * Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. * Occasional use of vision to identify and distinguish colors. * Occasional bending, stooping, squatting, twisting and repetitive foot/leg and hand/arm movements. * Rare kneeling and sitting. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois * Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) * And * Radiologic Technologists - Illinois Emergency Management Agency (IEMA) * Or * Radiologic Technologists – Temporary Accreditation - Illinois Emergency Management Agency (IEMA) * And * ARRT-R Radiography - American Registry of Radiologic Technologists (ARRT) * Or * ARRT-BD Bone Density - American Registry of Radiologic Technologists (ARRT) * And * ARRT-R Radiography - American Registry of Radiologic Technologists (ARRT) * Or * ARRT-BD Bone Density - American Registry of Radiologic Technologists (ARRT) State of Work Location: Missouri and Oklahoma * Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) * And * ARRT-R Radiography - American Registry of Radiologic Technologists (ARRT) * Or * ARRT-BD Bone Density - American Registry of Radiologic Technologists (ARRT) * AND * ARRT-R Radiography - American Registry of Radiologic Technologists (ARRT) * Or * ARRT-BD Bone Density - American Registry of Radiologic Technologists (ARRT) State of Work Location: Wisconsin * Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) * And * Radiographer, Licensed - Wisconsin Department of Safety and Professional Services * And * ARRT-R Radiography - American Registry of Radiologic Technologists (ARRT) * Or * ARRT-BD Bone Density - American Registry of Radiologic Technologists (ARRT) * And * ARRT-R Radiography - American Registry of Radiologic Technologists (ARRT) **Work Shift:** Evening Shift (United States of America) **Job Type:** Employee **Department:** 4202000128 Radiology **Scheduled Weekly Hours:** 40 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. * **Paid Parental Leave :** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). * **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. * **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. [ _Explore All Benefits_](https://jobs.ssmhealth.com/us/en/benefits) _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,**** pregnancy, veteran status**,** or any other characteristic protected by applicable law. _[Click here to learn more.](https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)", "summaryDescription" : "Radiology Technologist at SSM Health. Skills: Registered Nurse, Patient Care, Clinical Skills. Provide direct patient care. Assess patient conditions", "postedDate" : "2026-06-13T20:02:23.490", "createdAt" : "2026-06-14T20:02:23.423", "lastUpdated" : "2026-06-16T03:02:49.410", "ingestTimestamp" : "2026-06-14T20:02:23.423", "mongoId" : "6a2d8e2d74d8ee00a0c2fea7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/MO-SSM-Health-DePaul-Hospital---St-Louis/Radiology-Technologist-Evenings_R194803-1", "salaryAnnualMin" : 10000, "salaryAnnualMax" : 10000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Nursing", "Patient care", "Vital signs monitoring", "Wound care", "IV therapy", "Registered Nurse", "Patient Care", "Clinical Skills", "Patient assessment", "Care planning", "Medication administration", "Patient education", "Electronic health records", "HIPAA", "Patient safety protocols", "Infection control", "Registered Nurse (RN) license", "Basic Life Support (BLS)", "Advanced Cardiovascular Life Support (ACLS)", "Epic EHR" ], "skillCount" : 20, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 871.66296, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a4a1c74d8ee00a05e77c0", "title" : "Patient Access Coordinator", "company" : "BHMG Lexington Cardiology", "industry" : "Healthcare", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an Entry-level Patient Access Coordinator in Lexington, United States, with adjustments for the healthcare industry and company size." }, "location" : "Lexington, KY", "locations" : [ "Lexington, KY", "United States of America" ], "timestamp" : "2026-06-12T10:28:28.990", "fingerprint" : "c7e8fe03a1803861f70cb83009c27af9eccdb314d82de731662bedd88b0d5fd4", "source" : "workday", "language" : "en", "applyUrl" : "https://bhs.wd1.myworkdayjobs.com/careers/job/Lexington-KY/Patient-Access-Coordinator_R26102484", "externalId" : "R26102484", "industryFunction" : { }, "locationPoint" : "40.67867,-82.58239", "structuredLocations" : [ { "city" : "Lexington", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.0464066,-84.4970393" } ], "locationText" : "Lexington, Kentucky, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Customer service", "Fiduciary responsibility" ], "hardSkillsList" : [ "Clerical skills", "Accuracy" ], "hardSkills" : [ { "name" : "Clerical skills", "level" : "intermediate" }, { "name" : "Accuracy", "level" : "intermediate" } ], "majorSkills" : "Patient access, Customer service", "majorSkillsList" : [ "Patient access", "Customer service" ], "coreResponsibilities" : "Greet patients, Verify patient demographics, Verify insurance, Register patients, Obtain necessary information, Determine patient out-of-pocket expense, Collect patient payments, Document patient payments, Provide financial counseling, Schedule appointments, Operate switchboard, Manage medical records", "domainKnowledge" : "Medical office operations", "domainList" : [ "medical-office-operations" ], "domainSpecificKnowledge" : [ "Medical office operations" ], "documentationSkills" : "Medical records management", "continuousLearning" : "Tuition reimbursement", "qualificationsBasic" : "High school diploma or equivalent, Computer skills required", "qualificationsPreferred" : "Clerical experience in medical office, Other education preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "_**Summary**_ _**Job Description:**_ **_BHMG Lexington Cardiology_** ** _Job Description:_** Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. **_Patient Access Representatives_** perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients’ demographic and insurance information; registering patients; obtaining necessary signatures; determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role. * High school diploma or equivalent required. * Computer skills required. * Clerical experience in the medical office setting preferred. * Other education preferred. ** _Benefits Include:_** * Health, Vision, and Dental Insurance * Retirement with Company Match * Generous Paid Time Off (Including Maternity/Paternity Leave) * Short/Long Term Disability and Life Insurance * Tuition Reimbursement _**Work Experience**_ _**Education**_ ### _If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!_ ### Baptist Health is an _Equal Employment Opportunity_ employer.", "summaryDescription" : "Patient Access Coordinator at BHMG Lexington Cardiology. Skills: Patient access, Customer service. Greet patients. Verify patient demographics", "postedDate" : "2026-06-11T14:05:55.208", "createdAt" : "2026-06-11T14:05:54.154", "lastUpdated" : "2026-06-12T10:28:28.990", "ingestTimestamp" : "2026-06-11T14:05:54.154", "mongoId" : "6a2a4a1c74d8ee00a05e77c0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://bhs.wd1.myworkdayjobs.com/careers/job/Lexington-KY/Patient-Access-Coordinator_R26102484", "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Clerical skills", "Accuracy", "Patient access", "Customer service", "Fiduciary responsibility", "Medical office operations" ], "skillCount" : 6, "jobCategory" : "other", "seniorityLevel" : "executive", "dataQualityScore" : 0.8888889, "_score" : 871.15845, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2abe9674d8ee00a06edb0e", "title" : "Patient Access Associate Representative", "company" : "Corewell Health", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for an Entry level Patient Access Associate Representative in Kentwood, United States, adjusted for the Healthcare industry and company size." }, "location" : "Kentwood, MI", "locations" : [ "Kentwood, MI", "United States of America" ], "timestamp" : "2026-06-14T23:27:11.084", "fingerprint" : "203c3d70da22e25e7764ea9febbd8aa0363d1e36c00c7346c1fbd309d82f56bf", "source" : "workday", "language" : "en", "applyUrl" : "https://spectrumhealth.wd5.myworkdayjobs.com/CorewellHealthCareers/job/Kentwood-MI/Patient-Access-Associate-Representative_R206760", "externalId" : "R206760", "industryFunction" : { }, "locationPoint" : "30.93824,-90.50898", "structuredLocations" : [ { "city" : "Kentwood", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.8694731,-85.6447492" } ], "locationText" : "Kentwood, Michigan, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Analyze, evaluate, resolve, respond to service inquiries, Provide customers with information and education, Identify and resolve or escalate customer concerns, Place outbound welcome calls to members, Assist walk-in members and agents, Adhere to established procedure and quality guidelines, Identify potential trends or issues, Suggest process improvements, Assist customers with administrative issues, Facilitate claims resolution, Track and document all service interactions, Develop and maintain behaviors of productivity, Perform core scheduling duties, Participate in safety initiatives, Complete safety related competencies, Perform other duties as assigned", "qualificationsBasic" : "High School Diploma or equivalent, 1 year of relevant experience", "qualificationsPreferred" : "Associate's degree", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Shift and status Full-time, Monday to Friday, 8:00 a.m. to 5:00 p.m. ## Job Summary Assist and educate patients, providers, medical office staff, and/or Health system staff with accessing services, facilitating and resolving problems, understanding navigation questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and quality guidelines in support of Patient Access Services Center performance indicators, as well as Corporate values and codes of excellence. ## Essential Functions * Analyzes, evaluates, resolves and responds to service inquires from members, providers, employer groups, colleagues, agents, Elite agents (customers), and others within departmental guidelines. Professional and pleasant interactions are ongoing expectations. * Partnering with internal and external resources, promptly provides customers with information and education concerning benefit clarification, eligibility requirements, verification, authorization, billing and claim status. * Promptly identifies and resolves or escalates customer concerns or complaints to achieve positive outcomes. Places outbound welcome calls to members to educate them on their benefits as needed. Assists walk-in members and agents if assigned by leadership. * Adheres to established procedure and quality guidelines in support of Priority Health service promise, key drivers, performance indicators, as well as Corporate values and codes of excellence. Identifies potential trends or issues that impact health plan members and works with coworkers and leadership resources to suggest process improvements. * Assists customers with administrative issues, such as submitting enrollment record changes, providing letter explaining coverage or benefits, and obtaining and relaying certain member information to other departments as needed. * Facilitates claims resolution through follow-up on member calls and correspondence received to appropriate departments. * Effectively tracks and/or documents all service interactions with customers within appropriate systems according to guidelines. * Develops and maintains behaviors of productivity, availability to customers, and adherence to work schedule. * May be trained and then assigned to perform core scheduling duties for other service lines to meet fluctuating business demands. * Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. * Performs other duties as assigned. ## Qualifications Required * High School Diploma or equivalent * 1 year of relevant experience Preferred * Associate’s degree ## As part of our hiring process, you may be invited to complete an initial screening using an AI‑enabled voice agent. This screening focuses on job‑related qualifications and is reviewed by our hiring team as one part of the overall evaluation process. The voice agent provides the opportunity for applicants to respond at a time that works best for them. The voice agent works 24/7 - just like healthcare! ## About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. ## How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more [here](https://careers.corewellhealth.org/us/en/benefits-new). * On-demand pay program powered by Payactiv * Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! * Optional identity theft protection, home and auto insurance * Traditional and Roth retirement options with service contribution and match savings * Eligibility for benefits is determined by employment type and status **Primary Location** SITE - Care Center Breton - 4600 Breton Rd SE - Kentwood **Department Name** Contact Center PACE Specialty Scheduling - Corporate **Employment Type** Full time **Shift** Day (United States of America) **Weekly Scheduled Hours** 40 **Hours of Work** 8:00 a.m. to 5:00 p.m. **Days Worked** Monday to Friday **Weekend Frequency** N/A ********CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.******** _Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief._ _Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category._ _An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team._ _You may request assistance in completing the application process by calling 616.486.7447._", "summaryDescription" : "Patient Access Associate Representative at Corewell Health. Analyze, evaluate, resolve, respond to service inquiries. Provide customers with information and education", "postedDate" : "2026-06-10T01:02:36.274", "createdAt" : "2026-06-12T01:02:36.248", "lastUpdated" : "2026-06-14T23:27:11.084", "ingestTimestamp" : "2026-06-12T01:02:36.248", "mongoId" : "6a2abe9674d8ee00a06edb0e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://spectrumhealth.wd5.myworkdayjobs.com/CorewellHealthCareers/job/Kentwood-MI/Patient-Access-Associate-Representative_R206760", "salaryAnnualMin" : 36000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 870.188, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2a5cbe74d8ee00a061603b", "title" : "Patient Access Coordinator", "company" : "Upstream Rehabilitation", "industry" : "Healthcare", "salary" : { "min" : 18.0, "max" : 21.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States ", "locations" : [ "United States" ], "timestamp" : "2026-06-13T08:47:23.437", "fingerprint" : "c3555b7d90fa61b7beb0c3b8109112d53176b55a210ac44157b1a89a6ab198cc", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://yourfuture.urpt.com/job/5159061007/?gh_jid=5159061007", "externalId" : "5159061007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chattanooga", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "remote", "geo" : "35.0457219,-85.3094883" } ], "locationText" : "Chattanooga, Tennessee, United States", "technicalSkills" : "Microsoft Excel", "professionalSkills" : [ "Operational analytics", "Workforce coordination", "Scheduling strategies" ], "hardSkillsList" : [ "Data analysis", "Data interpretation" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Data interpretation", "level" : "intermediate" } ], "majorSkills" : "Scheduling templates, Patient access, Operational performance", "majorSkillsList" : [ "Scheduling templates", "Patient access", "Operational performance" ], "coreResponsibilities" : "Own and optimize clinician scheduling, Design and maintain templates, Drive consistency and efficiency, Ensure scheduling structures are aligned, Continuously improve scheduling structures, Update schedules to reflect changes, Ensure seamless coverage, Align scheduling strategies with staffing plans, Track schedule effectiveness, Identify inefficiencies, Deliver actionable insights to leadership, Manage scheduling templates across clinics, Coordinate setup for new hires, Adapt structures to reflect staffing changes, Adapt structures to clinic operations, Adapt structures to business priorities", "teamCollaboration" : "Clinic leadership; Patient access leadership; Leaders across the business", "domainKnowledge" : "Healthcare operations; Provider scheduling", "domainList" : [ "healthcare-operations", "provider-scheduling" ], "domainSpecificKnowledge" : [ "Healthcare operations", "Provider scheduling" ], "toolProficiency" : [ "EMR systems", "Scheduling systems", "Reporting tools", "Power BI" ], "continuousLearning" : "Professional development", "problemSolvingSkills" : "Data-driven decision making", "outcomesObjectives" : "Balance patient access; Meet operational goals; Optimize provider productivity; Improve performance", "qualificationsBasic" : "Associate's degree or equivalent work experience, 2+ years of experience in healthcare operations, scheduling, workforce coordination, or operational analytics, Proficiency in Microsoft Excel and reporting tools, Ability to analyze data and identify trends, Experience working with EMR and/or scheduling systems, High attention to detail, Organizational and prioritization skills, Ability to interpret operational data, Translate insights into actionable improvements", "qualificationsPreferred" : "Bachelor's degree, Experience supporting multi-site healthcare operations, Experience managing provider schedules, Experience using data visualization and reporting tools", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Upstream Rehabilitation is looking for a Patient Access Coordinator to join our team! Title: Patient Access Coordinator Location Type: Chattanooga, TN - Remote (Must Reside in United States) Build Your Career with Us! Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion. We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200+ locations nationwide, 26 brand partners, and 8,000+ employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization. The Role: Join the Upstream Rehabilitation team and play a key role in shaping the patient experience. As a Patient Access Coordinator, you will own the development, maintenance, and centralized governance of clinician scheduling templates across the organization - ensuring consistency, visibility, and efficiency at scale. In this role, you’ll drive scheduling strategies that support patient access, clinician productivity, and operational performance. You’ll manage scheduling templates across clinics, coordinate setup for new hires, and adapt structures to reflect staffing changes, clinic operations, and evolving business priorities. Partnering closely with clinic and patient access leadership, you’ll help build and sustain an optimized scheduling infrastructure across territories. Your work will directly contribute to delivering high-quality care and will support the mission, vision, and values of Upstream Rehabilitation and its affiliated entities. What You’ll Do: Own and optimize clinician scheduling by designing and maintaining templates that balance patient access, operational goals, and provider productivity. Drive consistency and efficiency at scale by ensuring scheduling structures are aligned across territories and continuously improved through audits and data insights. Adapt to a dynamic workforce by updating schedules to reflect hiring, departures, ramp periods, and operational changes—ensuring seamless coverage at all times. Partner with leaders across the business to align scheduling strategies with staffing plans, growth initiatives, and access goals. Leverage data to improve performance by tracking schedule effectiveness, identifying inefficiencies, and delivering actionable insights to leadership. Other projects and duties as assigned. Who You Are: Associate’s degree or equivalent work experience (relevant experience may be considered in lieu of a degree). 2+ years of experience in healthcare operations, scheduling, workforce coordination, or operational analytics. Strong proficiency in Microsoft Excel and reporting tools, with the ability to analyze data and identify trends. Experience working with EMR and/or scheduling systems. High attention to detail with strong organizational and prioritization skills in a fast-paced environment. Ability to interpret operational data and translate insights into actionable improvements. Nice to Haves: Bachelor’s degree. Experience supporting multi-site healthcare operations in a fast-paced environment. Experience managing provider schedules, ideally across multiple locations or teams. Experience using data visualization and reporting tools (e.g., Power BI) to drive insights and decision-making. Why You’ll Love Working Here The chance to directly shape our organization’s growth by hiring the talent that drives our mission. Opportunities to stretch your skills—whether you’re building pipelines, designing sourcing strategies, or advising leadership. A collaborative team environment where your ideas are valued. Competitive compensation, comprehensive benefits, and ongoing professional development. A Better Place to Build Your Career Upstream Rehabilitation offers meaningful opportunities across corporate and non-clinical roles, both remotely and in corporate offices nationwide. We invest in our people through leadership development programs, ongoing education, and professional growth opportunities. Our corporate teams are critical to Upstream’s success—and to the culture that makes this a great place to work. You’ll join a group of talented professionals who collaborate, innovate, and know how to have fun while making a real impact. Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. Salary Range: $18.03-$21.63/hour Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM #LI-Remote Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.", "summaryDescription" : "Patient Access Coordinator at Upstream Rehabilitation. Skills: Scheduling templates, Patient access, Operational performance. Own and optimize clinician scheduling. Design and maintain templates", "postedDate" : "2026-06-11T18:48:45.358", "createdAt" : "2026-06-11T18:48:45.358", "lastUpdated" : "2026-06-13T08:47:23.437", "ingestTimestamp" : "2026-06-11T18:48:45.358", "mongoId" : "6a2a5cbe74d8ee00a061603b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryAnnualMax" : 43680, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Data interpretation", "Scheduling templates", "Patient access", "Operational performance", "Operational analytics", "Workforce coordination", "Scheduling strategies", "Healthcare operations", "Provider scheduling", "EMR systems", "Scheduling systems", "Reporting tools", "Power BI" ], "skillCount" : 14, "jobCategory" : "other", "jobSubcategory" : "upstream-corporate", "dataQualityScore" : 0.7777778, "_score" : 865.93414, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "69cf26132beec4dd3d90b607", "title" : "Radiology Technologist 1 - Radiology - Main", "company" : "Tampa General Hospital", "industry" : "Healthcare", "salary" : { "min" : 54000.0, "max" : 72000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Junior Radiology Technologist in Tampa, Florida, with adjustments for the healthcare industry and company size." }, "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
TGH Main Campus (TGHMAIN)
1 Tampa General Circle

Tampa, 33601

" ], "certifications" : [ "ARRT Registered", "Current BLS certification", "Florida Licensure as Radiologic Technologist" ], "timestamp" : "2026-06-15T07:06:26.767", "fingerprint" : "220ba06c5126fb971c283fae9aad55af8609d2196c80249241094ede3706417f", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=609252", "externalId" : "609252", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "professionalSkills" : [ "Technical detail supervision", "Independent judgment", "Ingenuity", "Initiative" ], "hardSkillsList" : [ "Radiographic procedures", "General radiographic procedures", "Complex portables", "Trauma Alerts", "Complex Fluoroscopy", "Basic C-arm", "Sterile contrast studies", "Age-specific needs assessment" ], "hardSkills" : [ { "name" : "Radiographic procedures", "level" : "intermediate" }, { "name" : "General radiographic procedures", "level" : "intermediate" }, { "name" : "Complex portables", "level" : "intermediate" }, { "name" : "Trauma Alerts", "level" : "intermediate" }, { "name" : "Complex Fluoroscopy", "level" : "intermediate" }, { "name" : "Basic C-arm", "level" : "intermediate" }, { "name" : "Sterile contrast studies", "level" : "intermediate" }, { "name" : "Age-specific needs assessment", "level" : "intermediate" } ], "majorSkills" : "Radiologic Technology, Radiography, Patient care", "majorSkillsList" : [ "Radiologic Technology", "Radiography", "Patient care" ], "coreResponsibilities" : "Perform radiographic procedures, Perform general radiographic procedures, Perform complex portables, Perform Trauma Alerts unassisted, Perform complex Fluoroscopy, Perform Basic C-arm, Perform sterile contrast studies, Apply ionizing radiation, Assume responsibility for designated area, Assess age-specific needs of patients, Perform job duties according to mission", "teamCollaboration" : "Under direction of Radiologist; Under direction of Administrative Director; Under direction of Radiology Team Leader; Under direction of Radiology Section Manager", "domainKnowledge" : "Radiology; Diagnostic imaging", "domainList" : [ "radiology", "diagnostic-imaging" ], "domainSpecificKnowledge" : [ "Radiology", "Diagnostic imaging" ], "qualificationsBasic" : "Graduate of Radiologic Technology program, ARRT Registered, Current BLS certification, Florida Licensure as Radiologic Technologist, 1 year experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Under the direction of a Radiologist, Administrative Director, Radiology Team Leader, or Radiology Section Manager performs radiographic procedures according to protocols established for various age groups of patients, at a technical level requiring minimal supervision of technical detail. Performs a wide variety of general radiographic procedures including but not limited to, complex portables, Trauma Alerts unassisted, complex Fluoroscopy, Basic C-arm, and sterile contrast studies. All technical procedures will require independent judgment, ingenuity and initiative to apply prescribed ionizing radiation for radiological diagnosis. Assumes responsibility for designated area or procedures as required. Assess the age-specific needs of the patients. Performs job duties in accordance with the mission, vision, and values of Tampa General Hospital. Graduate of a Radiologic Technology program from an accredited school. Registered ARRT. Current BLS certification. Florida Licensure as Radiologic Technologist by State of Florida. Will not be able to perform exams prior to evidence of licensure. 1 year of progressively responsible experience in a hospital diagnostic imaging department. Tampa", "summaryDescription" : "Radiology Technologist 1 - Radiology - Main at Tampa General Hospital. Skills: Radiologic Technology, Radiography, Patient care. Perform radiographic procedures. Perform general radiographic procedures", "createdAt" : "2026-06-14T04:47:38.913", "lastUpdated" : "2026-06-15T07:06:26.767", "ingestTimestamp" : "2026-06-14T04:47:38.913", "mongoId" : "69cf26132beec4dd3d90b607", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 54000, "salaryAnnualMax" : 72000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Radiographic procedures", "General radiographic procedures", "Complex portables", "Trauma Alerts", "Complex Fluoroscopy", "Basic C-arm", "Sterile contrast studies", "Age-specific needs assessment", "Radiologic Technology", "Radiography", "Patient care", "Technical detail supervision", "Independent judgment", "Ingenuity", "Initiative", "Radiology", "Diagnostic imaging", "ARRT Registered", "Current BLS certification", "Florida Licensure as Radiologic Technologist" ], "skillCount" : 20, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 864.6885, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c704a74d8ee00a092979b", "title" : "Patient Access Advocate, PRN", "company" : "Intuitive Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 35000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Patient Access Advocate in Bowling Green, United States, with adjustments for the healthcare industry and contract employment type." }, "location" : "Bowling Green, KY, United States", "locations" : [ "Bowling Green", "KY", "United States" ], "timestamp" : "2026-06-15T11:09:07.016", "fingerprint" : "885112ae3be4710bb66eccef899e269a1b4b3bfc862b9828c04b64444c70b920", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IntuitiveHealth1/3743990013599276-patient-access-advocate-prn-", "externalId" : "3743990013599276", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bowling Green", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.9929203,-86.4428677" } ], "locationText" : "Bowling Green, Kentucky, United States", "employmentType" : "CONTRACT", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Microsoft Office, Word, Excel, PowerPoint", "professionalSkills" : [ "Customer service", "Record keeping", "Patient registration", "Payment collection", "Inventory management", "Patient confidentiality", "Professional appearance", "Professional behavior" ], "hardSkillsList" : [ "Telephone etiquette", "Organization", "Time management" ], "hardSkills" : [ { "name" : "Telephone etiquette", "level" : "intermediate" }, { "name" : "Organization", "level" : "intermediate" }, { "name" : "Time management", "level" : "intermediate" } ], "majorSkills" : "Patient registration, Customer service, Payment collection", "majorSkillsList" : [ "Patient registration", "Customer service", "Payment collection" ], "coreResponsibilities" : "Welcome and greet patients, Answer phone with polite manner, Maintain waiting areas, Maintain office files, Maintain front-desk areas, Register patients accurately, Update demographic information, Notify clinical staff of arrivals, Communicate patient flow delays, Respond to inquiries courteously, Keep office supplies stocked, Notify manager of inventory needs, Protect patient confidentiality, Secure Protected Health Information, Log off computer unattended, Do not share passwords, Display professionalism with coworkers, Display tact with coworkers, Display respect with coworkers, Display team effort with coworkers, Maintain communication with patients, Maintain communication with family, Maintain communication with providers, Maintain communication with nurses, Maintain communication with support staff, Inform patients of existing balance, Request payment at time of service, Collect copays, Collect payments, Attend staff meetings, Refer patient complaints, Maintain own knowledge/skills, Attend appropriate training", "teamCollaboration" : "Working with coworkers; Working with the public; Communicate with clinical staff; Communicate with patients; Communicate with family; Communicate with providers; Communicate with nurses; Communicate with support staff", "domainKnowledge" : "Emergency room services; Urgent care services; Ambulatory care; Protected Health Information (PHI)", "domainList" : [ "emergency-room-services", "urgent-care-services", "ambulatory-care", "protected-health-information-phi" ], "domainSpecificKnowledge" : [ "Emergency room services", "Urgent care services", "Ambulatory care", "Protected Health Information (PHI)" ], "toolProficiency" : [ "Phone", "Fax", "Copiers", "Computers" ], "communicationSkills" : "Telephone etiquette; Professional behavior", "documentationSkills" : "Record keeping", "continuousLearning" : "Attend appropriate training", "problemSolvingSkills" : "Make decisions; Concentrate", "specialRequirements" : "Hear, Sit, Stand, Walk, Use hands to finger, Reach with hands and arms, Climb, Balance, Stoop, Kneel, Crouch or crawl, Bend or twist at the waist, Lift and move more than 10 pounds, Lift and move objects up to 25lbs, Close vision, Distance vision, Peripheral vision, Depth perception, Adjust focus, Work with hazardous materials, Work extended hours", "qualificationsBasic" : "High School Diploma or GED, Manage difficult patient situations, Respond promptly to patient needs, Respond to requests for service, Customer/client focus, Flexibility, Self-motivation, Proficiency with general office equipment, Proficiency with Microsoft Office products, Proficiency with telephone etiquette, Organization skills, Time management skills, Ability to work with hazardous materials, Ability to work extended hours", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. PRN Patient Access Advocate The Patient Access Advocates are responsible for facilitating a welcoming environment, timely and accurate patient registrations for both ER and Urgent Care patients, and the collection of copays and payments for services provided. General office duties include answering phones and record keeping while providing exemplary customer service and support for clinical staff. Patient Registration Associates communicate directly with patients and families, physicians, and nurses. This position requires professional appearance, behavior, and good communication skills. 1. Welcomes and greets all patients in person or over the phone. 2. Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. 3. Responsible for maintaining patient waiting areas, office files, and front-desk areas in a manner that is clean and organized. 4. Registers patients and updates existing demographic information with a high rate of accuracy. 5. Facilitates patient flow by notifying the clinical staff of patients’ arrivals, being aware of delays, and communicating with patients and clinical staff. 6. Responds to patients’, prospective patients, and visitors' inquiries in a courteous manner. 7. Keeps office supplies adequately stocked and notifies manager of any inventory needs. 8. Protects patient confidentiality by making sure Protected Health Information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. This includes not sharing passwords or personal information with coworkers. 9. Displays professionalism, tact, respect, and team effort when working with coworkers and the public. 10. Maintains communication with patients, family, providers, nurses, and support staff. 11. Informs patients of any existing balance noted in the computer and requests patient be prepared for any payment due at the time of service as per company guidelines. 12. Collects copays and payments as necessary, as per company guidelines. 13. Attends departmental staff meetings as scheduled. 14. Refers patient complaints to appropriate designated personnel as needed. 15. Maintains own knowledge/skills and attends appropriate training for role responsibilities. 16. Performs other job duties as assigned. • The physical demands below are typical of those that must be met by the employee to successfully perform the essential functions of this position. Reasonable accommodations may be available for individuals with disabilities. • Employee is regularly required to hear and speak; is frequently required to sit, stand, walk, use hands to finger, reach with hands and arms, climb, balance, stoop, kneel, crouch or crawl, bend or twist at the waist, lift and move more than 10 pounds. • Employee is occasionally required to lift and move objects up to 25lbs. • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. • Required to constantly make decisions and concentrate. • Ability to work with and around potentially hazardous materials and diseases. • Ability to work extended hours. ## Qualifications • A minimum of a High School Diploma or GED equivalent is required. • Possesses the ability to manage difficult patient situations • Respond promptly to patient needs • Respond to requests for service and assistance • Customer/client focus • Flexibility • Self-motivation • Proficiency with general office equipment (phone, fax, copiers, computers), Microsoft Office products (Word, Excel, PowerPoint), telephone etiquette, organization, and time management • Completes administrative tasks correctly and on time • Supports the organization’s goals and values. ## Additional Information Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.", "summaryDescription" : "Patient Access Advocate, PRN at Intuitive Health. Skills: Patient registration, Customer service, Payment collection. Welcome and greet patients. Answer phone with polite manner", "postedDate" : "2026-06-12T15:03:15.000", "createdAt" : "2026-06-13T20:33:42.000", "lastUpdated" : "2026-06-15T11:09:07.016", "ingestTimestamp" : "2026-06-13T20:33:42.000", "mongoId" : "6a2c704a74d8ee00a092979b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Telephone etiquette", "Organization", "Time management", "Patient registration", "Customer service", "Payment collection", "Record keeping", "Inventory management", "Patient confidentiality", "Professional appearance", "Professional behavior", "Emergency room services", "Urgent care services", "Ambulatory care", "Protected Health Information (PHI)", "Phone", "Fax", "Copiers", "Computers" ], "skillCount" : 19, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 855.9163, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308ea2f292fd229c0a46e7", "title" : "Patient Access Representative", "company" : "Munson Healthcare", "industry" : "Hospital And Health Care", "salary" : { "min" : 42500.0, "max" : 57500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Access Representative in Charlevoix, MI, adjusted for mid-seniority and healthcare industry." }, "location" : "Charlevoix, Michigan, United States", "locations" : [ "Charlevoix", "Michigan", "United States" ], "timestamp" : "2026-06-16T13:07:39.652", "fingerprint" : "3719cf69d1d882996ca4b19c2aa8affeafa39406665ea9ba81888a0103d2559e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MunsonHealthcare1/3743990013522356-patient-access-representative-charlevoix", "externalId" : "3743990013522356", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Charlevoix", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "45.2020750,-84.9676387" } ], "locationText" : "Charlevoix, Michigan, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Associate's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Greet and direct patients and families, Assist patients, family, and visitors with transport, Obtain and verify patient information for registration system, Greet patients, family members, and customers courteously, Provide information to promote patient understanding of procedures, Maintain orderly offices and work areas, Access department communications daily, Make requested changes to information collection procedures, Act as preceptor for new hires, Provide education required for new hires, Perform other duties as assigned", "teamCollaboration" : "Work positively with all staff levels", "domainKnowledge" : "Healthcare", "domainList" : [ "healthcare" ], "domainSpecificKnowledge" : [ "Healthcare" ], "communicationSkills" : "Provide information", "continuousLearning" : "Tuition reimbursement; In-person development; Online development; Access to career hub", "specialRequirements" : "Vaccinated for Measles, Mumps, Rubella and Varicella, Receive flu vaccine annually, Two year commitment for sign-on bonus", "qualificationsBasic" : "Associate's degree or 2 years formal education or equivalent experience, Two (2) years' work experience in customer service, healthcare or business-related field", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You * Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. * Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. * Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. * Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings A Day in the Life * Patient Access Representative will greet and direct patients, families to testing and surgical areas in the facility in a courteous and welcoming manner and be highly mobile to assist patients, family and visitors to include transport or arranging transportation as needed. * Registration responsibilities include obtaining/verifying all required patient information to enter into the registration system in an expedient manner. The Patient Access Representative will work positively with all levels of staff in completion of job responsibilities. * Greets patients, family members and other customers in a courteous and welcoming manner. Ask for and provides all information necessary to promote patient understanding of procedures, expectations, and the hospital environment; exchanges all information in a friendly, kind manner. Must possess exceptional people skills. * Exercises a high degree of control over confidential medical information. Keeps offices and work area orderly and properly stocked. * Responsible to access department communications daily utilizing telephone voice mail and/ or e-mail. Expected to make immediate requested changes to current information collection procedures utilizing daily communications. This is often requested before official documentation of changes. * Acts as a preceptor for new hires to provide all levels of education required for that position. * Performs other duties as assigned by the PAS leadership team. ## Qualifications What’s Required * Associate's degree or 2 years formal education or equivalent experience. * Two (2) years' work experience in customer service, healthcare or business-related field. ## Additional Information Schedule : First week of pay period = Thursday, Friday day shift, Saturday night shift Second week of pay period = Sunday night shift, Wednesday day shift, Thursday day shift Eligible for sign-on bonus of $2,250 with two year commitment Are you Munson Material? Apply today! All your information will be kept confidential according to EEO guidelines. Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.", "summaryDescription" : "Patient Access Representative at Munson Healthcare. Greet and direct patients and families. Assist patients, family, and visitors with transport", "postedDate" : "2026-06-08T19:25:43.000", "createdAt" : "2026-06-16T03:32:21.002", "lastUpdated" : "2026-06-16T13:07:39.652", "ingestTimestamp" : "2026-06-16T03:32:21.002", "mongoId" : "6a308ea2f292fd229c0a46e7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42500, "salaryAnnualMax" : 57500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Healthcare" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 847.22986, "daysOld" : 7, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30505cf292fd229ceef7b8", "title" : "Patient Access Representative", "company" : "Munson Healthcare", "industry" : "Hospital And Health Care", "salary" : { "min" : 41500.0, "max" : 55500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Access Representative in Charlevoix, MI, adjusted for mid-seniority and healthcare industry." }, "location" : "Charlevoix, Michigan, United States", "locations" : [ "Charlevoix", "Michigan", "United States" ], "timestamp" : "2026-06-16T06:04:00.642", "fingerprint" : "83867f03393e69b54a50d5c166f0ad500f2491b09fdce6951fae5d6ba2879318", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MunsonHealthcare1/3743990013522356-patient-access-representative-charlevoix", "externalId" : "3743990013522356", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Charlevoix", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "45.2020750,-84.9676387" } ], "locationText" : "Charlevoix, Michigan, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Associate's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Greet and direct patients and families, Assist patients, family, and visitors with transport, Obtain and verify patient information for registration system, Greet customers in a courteous and welcoming manner, Provide information to promote patient understanding of procedures, Keep offices and work area orderly and stocked, Access department communications daily, Make requested changes to information collection procedures, Act as a preceptor for new hires, Provide education required for new hires, Perform other duties as assigned", "teamCollaboration" : "Work positively with all staff levels", "domainKnowledge" : "Healthcare", "domainList" : [ "healthcare" ], "domainSpecificKnowledge" : [ "Healthcare" ], "communicationSkills" : "Provide information", "continuousLearning" : "Tuition reimbursement; In-person and online development; Access to career hub", "specialRequirements" : "Vaccinated or immunity for Measles, Mumps, Rubella and Varicella, Receive flu vaccine annually, Two year commitment for sign-on bonus", "qualificationsBasic" : "Associate's degree or 2 years formal education or equivalent experience, Two (2) years' work experience in customer service, healthcare or business-related field", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You * Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. * Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. * Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. * Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings A Day in the Life * Patient Access Representative will greet and direct patients, families to testing and surgical areas in the facility in a courteous and welcoming manner and be highly mobile to assist patients, family and visitors to include transport or arranging transportation as needed. * Registration responsibilities include obtaining/verifying all required patient information to enter into the registration system in an expedient manner. The Patient Access Representative will work positively with all levels of staff in completion of job responsibilities. * Greets patients, family members and other customers in a courteous and welcoming manner. Ask for and provides all information necessary to promote patient understanding of procedures, expectations, and the hospital environment; exchanges all information in a friendly, kind manner. Must possess exceptional people skills. * Exercises a high degree of control over confidential medical information. Keeps offices and work area orderly and properly stocked. * Responsible to access department communications daily utilizing telephone voice mail and/ or e-mail. Expected to make immediate requested changes to current information collection procedures utilizing daily communications. This is often requested before official documentation of changes. * Acts as a preceptor for new hires to provide all levels of education required for that position. * Performs other duties as assigned by the PAS leadership team. ## Qualifications What’s Required * Associate's degree or 2 years formal education or equivalent experience. * Two (2) years' work experience in customer service, healthcare or business-related field. ## Additional Information Schedule : First week of pay period = Thursday, Friday day shift, Saturday night shift Second week of pay period = Sunday night shift, Wednesday day shift, Thursday day shift Eligible for sign-on bonus of $2,250 with two year commitment Are you Munson Material? Apply today! All your information will be kept confidential according to EEO guidelines. Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.", "summaryDescription" : "Patient Access Representative at Munson Healthcare. Greet and direct patients and families. Assist patients, family, and visitors with transport", "postedDate" : "2026-06-08T19:25:43.000", "createdAt" : "2026-06-15T21:45:13.495", "lastUpdated" : "2026-06-16T06:04:00.642", "ingestTimestamp" : "2026-06-15T21:45:13.495", "mongoId" : "6a30505cf292fd229ceef7b8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41500, "salaryAnnualMax" : 55500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Healthcare" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 847.22986, "daysOld" : 7, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69cf26132beec4dd3d90b5f4", "title" : "Radiology Technologist", "company" : "Tampa General Hospital", "industry" : "Healthcare", "salary" : { "min" : 63500.0, "max" : 85500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on 2024-2025 market data for a Mid-level Radiology Technologist in Tampa, FL, adjusted for the healthcare industry and a large hospital setting." }, "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
TGH Main Campus (TGHMAIN)
1 Tampa General Circle

Tampa, 33601

" ], "certifications" : [ "Current CPR certification", "Temp Florida Licensure" ], "timestamp" : "2026-06-15T22:07:34.814", "fingerprint" : "f70c3abbcd02b1e24a6d2ed2ae8acadc28ec20fb286f9f12b0b8f712d5c1cabb", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=442010", "externalId" : "442010", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "majorSkills" : "Radiographic procedures, Patient assessment", "majorSkillsList" : [ "Radiographic procedures", "Patient assessment" ], "coreResponsibilities" : "Perform radiographic procedures, Apply ionizing radiation, Assume responsibility for designated areas, Assess age-specific patient needs", "domainKnowledge" : "Radiologic technology; Patient age groups", "domainList" : [ "radiologic-technology", "patient-age-groups" ], "domainSpecificKnowledge" : [ "Radiologic technology", "Patient age groups" ], "specialRequirements" : "No Call, No weekend rotation", "qualificationsBasic" : "Graduate of radiologic technology program, ARRT registry eligible, Current CPR certification, Licensed by State of Florida", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Under the direction of a Radiologist, Administrative Director, Radiology Team Leader, or Radiology Section Manager performs radiographic procedures according to protocols established for various age groups of patients, at a technical level requiring supervision of technical detail. Performs a variety of general technical radiographic procedures that will require judgment, ingenuity, and initiative to apply prescribed ionizing radiation for radiological diagnosis. Assumes responsibility for designated areas or procedures as required. Assesses the age-specific needs of the patients. No Call, no surgical procedures. No weekend rotation. Performs job duties in accordance with the mission, vision, and values of Tampa General Hospital. Graduate of a radiologic technology program from an accredited school. ARRT registry eligible. Current CPR certification. Licensed to practice as Radiologic Technologist by the State of Florida. (Temp Florida Licensure). Will not be able to perform exams prior to evidence of licensure. Tampa", "summaryDescription" : "Radiology Technologist at Tampa General Hospital. Skills: Radiographic procedures, Patient assessment. Perform radiographic procedures. Apply ionizing radiation", "createdAt" : "2026-06-14T18:53:52.756", "lastUpdated" : "2026-06-15T22:07:34.814", "ingestTimestamp" : "2026-06-14T18:53:52.756", "mongoId" : "69cf26132beec4dd3d90b5f4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 63500, "salaryAnnualMax" : 85500, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Radiographic procedures", "Patient assessment", "Radiologic technology", "Patient age groups", "Current CPR certification", "Temp Florida Licensure" ], "skillCount" : 6, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 840.4335, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2af78274d8ee00a073d610", "title" : "Patient Access Specialist", "company" : "Mission", "industry" : "Healthcare", "salary" : { "min" : 65000.0, "max" : 86000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-14T22:57:35.339", "fingerprint" : "f34b82978cc0387ead7c4e9f20f97cd65ff55480f1e8650f1d2fb692655a4caf", "source" : "workday", "language" : "en", "applyUrl" : "https://astrazeneca.wd3.myworkdayjobs.com/Careers/job/US---Gaithersburg---MD/Patient-Access-Specialist_R-254148-1", "externalId" : "R-254148", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "hybrid" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School Diploma", "technicalSkills" : "Word, Excel, PowerPoint", "professionalSkills" : [ "Patient access", "Benefit investigation", "Reimbursement policies", "Regulatory rules", "Administrative rules" ], "hardSkillsList" : [ "Medication coverage research", "Benefit investigation", "Prior authorization", "Appeals processing" ], "softSkillsList" : [ "Customer service", "Analytical thinking", "Problem solving", "Decision making", "Organizational management", "Interpersonal skills" ], "hardSkills" : [ { "name" : "Medication coverage research", "level" : "intermediate" }, { "name" : "Benefit investigation", "level" : "intermediate" }, { "name" : "Prior authorization", "level" : "intermediate" }, { "name" : "Appeals processing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer service" }, { "name" : "Analytical thinking" }, { "name" : "Problem solving" }, { "name" : "Decision making" }, { "name" : "Organizational management" }, { "name" : "Interpersonal skills" } ], "majorSkills" : "Patient access programs, Reimbursement programs, Case management", "majorSkillsList" : [ "Patient access programs", "Reimbursement programs", "Case management" ], "coreResponsibilities" : "Manage day to day activities of patient support, Manage day to day activities of health care, Manage deliverables across multiple communication channels, Ensure all support requested is captured within Case, Ensure timely processing of cases, Ensure timely resolution of cases, Escalate complex cases, Coordinate patient case management through to completion, Manage interactions using interpersonal skills, Educate Health Care Providers on access programs, Educate patients on access programs, Communicate effectively with payers, Communicate effectively with pharmacies, Communicate effectively with third party administrators, Communicate effectively with other departments, Perform in-depth research into patient's medication coverage, Educate offices on Access Services programs, Educate offices on referral process", "teamCollaboration" : "On-site team collaboration days", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Healthcare reimbursement; Specialty products; Medical benefits; Pharmacy benefits; Patient access processes; Patient assistance programs; HIPAA policy; Payer reimbursement policies; Regulatory rules; Administrative rules", "domainList" : [ "healthcare-reimbursement", "specialty-products", "medical-benefits", "pharmacy-benefits", "patient-access-processes", "patient-assistance-programs", "hipaa-policy", "payer-reimbursement-policies", "regulatory-rules", "administrative-rules" ], "domainSpecificKnowledge" : [ "Healthcare reimbursement", "Specialty products", "Medical benefits", "Pharmacy benefits", "Patient access processes", "Patient assistance programs", "HIPAA policy", "Payer reimbursement policies", "Regulatory rules", "Administrative rules" ], "toolProficiency" : [ "Case Management system" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Problem solving", "specialRequirements" : "25% on-site collaboration days", "qualificationsBasic" : "High School Diploma Required, Ability to drive projects to completion, Self-directed, Excellent verbal communication skills, Excellent written communication skills, Excellent customer service, Analytical thinking, Problem solving, Decision making, Effective organizational management, Proficient competency using Word, Proficient competency using Excel, Proficient competency using PowerPoint, Ability to multitask, Manage multiple parallel projects, Business knowledgeable in current policies, Business knowledgeable in future policies, Support all hours of operations, Monday- Friday core shifts 8 am-6 pm ET", "qualificationsPreferred" : "Associates or Bachelor’s Degree, 2 years healthcare reimbursement experience, High level proficiency in patient access, Benefit investigations proficiency, Specialty pharmacy distribution proficiency, Private payer reimbursement policies proficiency, Public payer reimbursement policies proficiency, Regulatory rules proficiency, Administrative rules proficiency, Expert knowledge of specialty products, Expert knowledge of reimbursement for medical benefits, Expert knowledge of reimbursement for pharmacy benefits, Expert knowledge of patient access processes, Expert knowledge of patient assistance programs, Proven track record meeting targets, Proven track record exceeding targets, Experience with HIPAA policy, Experience with patient access data, Experience with patient access analytics, Proficiency in written Spanish, Proficiency in spoken Spanish", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "The Patient Access Specialist (PAS) is an essential member of the AstraZeneca Access Services Operations team supporting patients and healthcare providers across the US. This position will be responsible for helping patients understand their access to medication through reimbursement and affordability programs. This role will focus on identification of access pathways by providing information and resources to address access barriers while maintaining internal and external communications. **Responsibilities:** * Manage day to day activities of patient and health care provider support requests and deliverables across multiple communication channels i.e. Phone, Fax, Chat, eMail, etc. * Ensure all support requested is captured within the Case Management system * Ensure timely processing and resolution of cases * Escalate complex cases, when appropriate * Coordinate all appropriate aspects of patient case management through to completion, using effective interpersonal skills to manage interactions * Educate Health Care Providers and patients on available access programs * Communicate effectively with payers, pharmacies, third party administrators and other departments * Perform in-depth research into patient's medication coverage (may include benefit investigation/prior authorization/appeals and available support programs) * Educate offices on Access Services programs and referral process to ensure timely case processing **Requirements ** _Minimum:_ * High School Diploma Required * Ability to drive projects and cases to completion, be self-directed, have excellent verbal and written communication skills with excellent customer service * Analytical thinking, problem solving and decision making * Effective organizational management * Proficient competency using Word, Excel and PowerPoint * Ability to multitask and manage multiple parallel projects * Business acumen; knowledgeable in current and possible future policies, practices, trends, technology and information affecting Access Services programs * Must be able to support all hours of operations (Monday- Friday, core shifts from 8 am-6 pm ET * Hybrid work location with 25% designated on-site team collaboration days **Preferred:** * Associates or Bachelor’s Degree strongly preferred, or 2 years of healthcare/healthcare reimbursement experience; high level of proficiency in all aspects of patient access, i.e., benefit investigations, specialty pharmacy distribution, private and public payer reimbursement policies and procedures, regulatory and administrative rules * Expert knowledge of specialty products, reimbursement for medical and pharmacy benefits, patient access processes and patient assistance programs: operational policies and processes * Proven track record for consistently meeting or exceeding qualitative, as well as any relevant quantitative, targets and goals * Experience with HIPAA policy, patient access data and analytics * Bilingual, proficiency in professional written and spoken Spanish _The annual base salary (or hourly rate of compensation) for this position ranges from $65,000 - $86,000. Our positions offer eligibility for various incentives—an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans._ **Date Posted** 10-Jun-2026 **Closing Date** 15-Jun-2026 Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.", "summaryDescription" : "Patient Access Specialist at Mission. Skills: Patient access programs, Reimbursement programs, Case management. Manage day to day activities of patient support. Manage day to day activities of health care", "postedDate" : "2026-06-11T04:16:20.286", "createdAt" : "2026-06-12T04:16:20.235", "lastUpdated" : "2026-06-14T22:57:35.339", "ingestTimestamp" : "2026-06-12T04:16:20.235", "mongoId" : "6a2af78274d8ee00a073d610", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://astrazeneca.wd3.myworkdayjobs.com/Careers/job/US---Gaithersburg---MD/Patient-Access-Specialist_R-254148-1", "salaryAnnualMin" : 65000, "salaryAnnualMax" : 86000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Medication coverage research", "Benefit investigation", "Prior authorization", "Appeals processing", "Customer service", "Analytical thinking", "Problem solving", "Decision making", "Organizational management", "Interpersonal skills", "Patient access programs", "Reimbursement programs", "Case management", "Patient access", "Reimbursement policies", "Regulatory rules", "Administrative rules", "Project management", "Healthcare reimbursement", "Specialty products", "Medical benefits", "Pharmacy benefits", "Patient access processes", "Patient assistance programs", "HIPAA policy", "Payer reimbursement policies", "Case Management system" ], "skillCount" : 27, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 829.6725, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare" }, { "id" : "6a25c97874d8ee00a01cf5af", "title" : "Patient Access Representative II", "company" : "Sutter Health", "industry" : "Healthcare", "salary" : { "min" : 27.97, "max" : 27.97, "currency" : "USD", "frequency" : "yearly" }, "location" : "Sacramento", "locations" : [ "Sacramento", "United States of America" ], "timestamp" : "2026-06-12T10:17:16.037", "fingerprint" : "f771e77891dd6e8431fb12773f668d9872cd118a7c44776dc572194dab874666", "source" : "workday", "language" : "en", "applyUrl" : "https://wd1.myworkdaysite.com/recruiting/sutterhealth/SH/job/Sacramento/Patient-Access-Representative-II_R-129391-1", "externalId" : "R-129391", "industryFunction" : { }, "locationPoint" : "27.00264,-101.72463", "structuredLocations" : [ { "city" : "Sacramento", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.5810606,-121.4938950" } ], "locationText" : "Sacramento, California, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 1, "professionalSkills" : [ "Financial counseling", "Financial clearance", "Customer service" ], "hardSkillsList" : [ "Medical terminology", "EMTALA knowledge", "Consent laws knowledge" ], "softSkillsList" : [ "Active listening", "Decision making", "Problem solving" ], "hardSkills" : [ { "name" : "Medical terminology", "level" : "intermediate" }, { "name" : "EMTALA knowledge", "level" : "intermediate" }, { "name" : "Consent laws knowledge", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Active listening" }, { "name" : "Decision making" }, { "name" : "Problem solving" } ], "majorSkills" : "Patient registration, Financial clearance, Customer service", "majorSkillsList" : [ "Patient registration", "Financial clearance", "Customer service" ], "coreResponsibilities" : "Serve as point of contact for patients, Obtain necessary information to register patients, Obtain necessary information to financially clear patients, Greet patients and family members, Obtain relevant information for patient registration, Verify relevant information for patient registration, Obtain relevant information for financial clearance, Verify relevant information for financial clearance, Enhance patient experience, Serve as customer service point of contact, Demonstrate knowledge of health system, Demonstrate knowledge of service offerings, Maintain and document data in registration systems", "domainKnowledge" : "Patient access; Insurance; Medical terminology; EMTALA; Consent laws", "domainList" : [ "patient-access", "insurance", "medical-terminology", "emtala", "consent-laws" ], "domainSpecificKnowledge" : [ "Patient access", "Insurance", "Medical terminology", "EMTALA", "Consent laws" ], "toolProficiency" : [ "Patient registration systems", "Patient accounting systems", "Telephone consoles", "Document imaging", "Scanning", "Payment posting", "Payer websites" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Data documentation", "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Every other weekend, Work with confidential information", "outcomesObjectives" : "Meet customer service standards; Meet productivity standards; Meet quality standards", "qualificationsBasic" : "1 year of recent relevant experience, HS Diploma or equivalent education/experience", "qualificationsPreferred" : "1 year hospital or clinic experience, 1 year insurance company experience, 1 year managed care organization experience, 1 year financial service setting experience, Financial counseling experience, Financial clearance experience, Customer service activities experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are so glad you are interested in joining Sutter Health! **Organization:** SMCS-Sutter Med Center - Sacramento **Position Overview:** Serves as the face to face point of contact for patients. This job is intended for use by positions employed by a hospital. Obtains all necessary information to register and financially clear patients. Greets patients/family members and obtains and/or verifies relevant information in the process of registering financially clearing patients for service delivery. Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact at the point of service by demonstrating knowledge of Sutter's Health system and service offerings. **Job Description** : **EDUCATION** _Equivalent experience will be accepted in lieu of the required degree or diploma._ * HS Diploma or equivalent education/experience **TYPICAL EXPERIENCE:** * 1 year of recent relevant experience. * Preferred Experience - 1 year within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing financial counseling, financial clearance and/or customer service activities. **SKILLS AND KNOWLEDGE** * General knowledge of patient access, financial counseling, functions in acute, and non-acute settings. * Working knowledge and understanding of insurance and medical terminology. * Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge. * Time management skills and the ability to manage frequent in-person patient contacts while effective maintaining and documenting data in the patient registration systems. * Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently. * Possess verbal and written communication and active listening skills. * Accuracy and attentiveness to detail. * Decision making and problem solving skills. * Must be able to work concurrently on a variety of tasks/projects in diverse environment. * Ability to meet or exceed targeted customer service, productivity and quality standards. * Computer proficiency skills. * Requires the ability to work with and maintain confidential information. **Job Shift:** Varied **Schedule:** Per Diem/Casual **Shift Hours:** 8 **Days of the Week:** Variable **Weekend Requirements:** Every other Weekend **Benefits:** No **Unions:** No **Position Status:** Non-Exempt **Weekly Hours:** 0 **Employee Status:** Per Diem/Casual Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $27.97 to $34.96 / hour _The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package._", "summaryDescription" : "Patient Access Representative II at Sutter Health. Skills: Patient registration, Financial clearance, Customer service. Serve as point of contact for patients. Obtain necessary information to register patients", "postedDate" : "2026-06-09T12:29:55.948", "createdAt" : "2026-06-11T12:29:55.878", "lastUpdated" : "2026-06-12T10:17:16.037", "ingestTimestamp" : "2026-06-11T12:29:55.878", "mongoId" : "6a25c97874d8ee00a01cf5af", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://wd1.myworkdaysite.com/recruiting/sutterhealth/SH/job/Sacramento/Patient-Access-Representative-II_R-129391-1", "salaryAnnualMin" : 58177, "salaryAnnualMax" : 58177, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Medical terminology", "EMTALA knowledge", "Consent laws knowledge", "Active listening", "Decision making", "Problem solving", "Patient registration", "Financial clearance", "Customer service", "Financial counseling", "Patient access", "Insurance", "EMTALA", "Consent laws", "Patient registration systems", "Patient accounting systems", "Telephone consoles", "Document imaging", "Scanning", "Payment posting", "Payer websites" ], "skillCount" : 21, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 829.04285, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "69cf26132beec4dd3d90b5ee", "title" : "Radiology Technologist 2 - Radiology - Emergency Department", "company" : "Tampa General Hospital", "industry" : "Healthcare", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Radiology Technologist in Tampa, adjusted for the healthcare industry and a large hospital setting." }, "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
TGH Main Campus (TGHMAIN)
1 Tampa General Circle

Tampa, 33601

" ], "certifications" : [ "BLS certification", "Temp Florida Licensure" ], "timestamp" : "2026-06-15T23:04:31.374", "fingerprint" : "2f4754c9506635b71c6ec021431feff50f40efe3e285319f2cba96479f616298", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=671336", "externalId" : "671336", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "minimumEducation" : "Associate's", "professionalSkills" : [ "Independent judgement", "Ingenuity", "Initiative" ], "hardSkillsList" : [ "Radiographic procedures", "Contrast procedures", "Mammography" ], "hardSkills" : [ { "name" : "Radiographic procedures", "level" : "intermediate" }, { "name" : "Contrast procedures", "level" : "intermediate" }, { "name" : "Mammography", "level" : "intermediate" } ], "majorSkills" : "Radiologic Technology, Patient assessment", "majorSkillsList" : [ "Radiologic Technology", "Patient assessment" ], "coreResponsibilities" : "Perform radiographic procedures, Apply ionizing radiation, Assess age-specific needs, Perform general Radiographic procedures, Perform special complex portables, Perform special contrast procedures, Perform Ortho C-arm OR, Perform Neuro C-arm OR, Perform Mammography", "teamCollaboration" : "Under direction of Radiologist; Under direction of Administrative Director; Under direction of Radiology Team Leader; Under direction of Radiology Services Manager", "domainKnowledge" : "Radiologic diagnosis; Various age groups", "domainList" : [ "radiologic-diagnosis", "various-age-groups" ], "domainSpecificKnowledge" : [ "Radiologic diagnosis", "Various age groups" ], "qualificationsBasic" : "Graduate of Radiologic Technology program, ARRT registry eligible, Current BLS certification, Temp Florida Licensure or 90 days to obtain", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Under the direction of a Radiologist, Administrative Director, Radiology Team Leader or Radiology Services Manager, performs radiographic procedures according to protocols established for various age groups of patients, at a technical level requiring minimal supervision of technical detail. Performs a wide variety of general Radiographic procedures, including, but not limited to, special complex portables, special contrast procedures, Ortho C-arm OR, Neuro C-arm OR and/or Mammography. These technical procedures will require independent judgement, ingenuity and initiative to apply prescribed ionizing radiation for radiological diagnosis. Assumes responsibility for designated area or procedures are required. Assesses the age-specific needs of the patients. Performs job duties in accordance with the mission, vision and values of Tampa General Hospital. Graduate of a Radiologic Technology program from an accredited school. ARRT registry eligible. Current BLS certification. Temp Florida Licensure or will have 90 days to become temp or regular licensed to practice as Radiologic Technologist by State of Florida. Will not be able to perform exams prior to evidence of licensure. Tampa", "summaryDescription" : "Radiology Technologist 2 - Radiology - Emergency Department at Tampa General Hospital. Skills: Radiologic Technology, Patient assessment. Perform radiographic procedures. Apply ionizing radiation", "createdAt" : "2026-06-14T21:57:10.947", "lastUpdated" : "2026-06-15T23:04:31.374", "ingestTimestamp" : "2026-06-14T21:57:10.947", "mongoId" : "69cf26132beec4dd3d90b5ee", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Radiographic procedures", "Contrast procedures", "Mammography", "Radiologic Technology", "Patient assessment", "Independent judgement", "Ingenuity", "Initiative", "Radiologic diagnosis", "Various age groups", "BLS certification", "Temp Florida Licensure" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 826.7471, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "69cf26132beec4dd3d90b5ed", "title" : "Radiology Technologist 2 - Radiology - Emergency Department", "company" : "Tampa General Hospital", "industry" : "Healthcare", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Radiology Technologist in Tampa, FL, adjusted for the healthcare industry and a large hospital setting." }, "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
TGH Main Campus (TGHMAIN)
1 Tampa General Circle

Tampa, 33601

" ], "certifications" : [ "ARRT registry eligible", "BLS certification", "Temp Florida Licensure" ], "timestamp" : "2026-06-15T22:40:37.352", "fingerprint" : "90a3f47870e57d502b4879c491db9fc07c66c18759004d4f9f4d0c7171dc96d5", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=671404", "externalId" : "671404", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "minimumEducation" : "Associate's", "professionalSkills" : [ "Independent judgement", "Ingenuity", "Initiative" ], "hardSkillsList" : [ "Radiographic procedures", "Contrast procedures", "Mammography" ], "hardSkills" : [ { "name" : "Radiographic procedures", "level" : "intermediate" }, { "name" : "Contrast procedures", "level" : "intermediate" }, { "name" : "Mammography", "level" : "intermediate" } ], "majorSkills" : "Radiologic Technology, Patient assessment", "majorSkillsList" : [ "Radiologic Technology", "Patient assessment" ], "coreResponsibilities" : "Perform radiographic procedures, Apply ionizing radiation, Perform general Radiographic procedures, Perform special complex portables, Perform special contrast procedures, Perform Ortho C-arm OR procedures, Perform Neuro C-arm OR procedures, Perform Mammography, Assess age-specific patient needs", "teamCollaboration" : "Under direction of Radiologist; Under direction of Administrative Director; Under direction of Radiology Team Leader; Under direction of Radiology Services Manager", "domainKnowledge" : "Radiologic diagnosis; Age-specific patient needs", "domainList" : [ "radiologic-diagnosis", "age-specific-patient-needs" ], "domainSpecificKnowledge" : [ "Radiologic diagnosis", "Age-specific patient needs" ], "specialRequirements" : "Minimal supervision required, Must obtain Florida Licensure within 90 days", "qualificationsBasic" : "Graduate of Radiologic Technology program, ARRT registry eligible, Current BLS certification, Temp Florida Licensure or 90 days to obtain", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Under the direction of a Radiologist, Administrative Director, Radiology Team Leader or Radiology Services Manager, performs radiographic procedures according to protocols established for various age groups of patients, at a technical level requiring minimal supervision of technical detail. Performs a wide variety of general Radiographic procedures, including, but not limited to, special complex portables, special contrast procedures, Ortho C-arm OR, Neuro C-arm OR and/or Mammography. These technical procedures will require independent judgement, ingenuity and initiative to apply prescribed ionizing radiation for radiological diagnosis. Assumes responsibility for designated area or procedures are required. Assesses the age-specific needs of the patients. Performs job duties in accordance with the mission, vision and values of Tampa General Hospital. Graduate of a Radiologic Technology program from an accredited school. ARRT registry eligible. Current BLS certification. Temp Florida Licensure or will have 90 days to become temp or regular licensed to practice as Radiologic Technologist by State of Florida. Will not be able to perform exams prior to evidence of licensure. Tampa", "summaryDescription" : "Radiology Technologist 2 - Radiology - Emergency Department at Tampa General Hospital. Skills: Radiologic Technology, Patient assessment. Perform radiographic procedures. Apply ionizing radiation", "createdAt" : "2026-06-14T21:29:20.652", "lastUpdated" : "2026-06-15T22:40:37.352", "ingestTimestamp" : "2026-06-14T21:29:20.652", "mongoId" : "69cf26132beec4dd3d90b5ed", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Radiographic procedures", "Contrast procedures", "Mammography", "Radiologic Technology", "Patient assessment", "Independent judgement", "Ingenuity", "Initiative", "Radiologic diagnosis", "Age-specific patient needs", "ARRT registry eligible", "BLS certification", "Temp Florida Licensure" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 826.4675, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 34563, "totalPages" : 692, "hasNext" : true, "hasPrevious" : false } }

Patient Access Representative Radiology Administration Jobs in Pune

Patient Access Representative