{ "count" : 40307, "data" : [ { "id" : "6a307ebaf292fd229c051ced", "title" : "Warranty/Service Technician", "company" : "Cornerstone Building Brands", "industry" : "Building Materials", "salary" : { "min" : 50000.0, "max" : 70000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Warranty/Service Technician in Calgary, Canada, adjusted for the manufacturing industry and company size." }, "location" : "Calgary, AB, Canada", "locations" : [ "Calgary", "AB", "Canada" ], "timestamp" : "2026-06-16T10:17:45.692", "fingerprint" : "e3f8de318ffa2968849852c67ce5a5de0cef9983102b8b270d4763de207271f2", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/CornerstoneBuildingBrandsCareers/3743990013623786-warranty-service-technician-", "externalId" : "3743990013623786", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Calgary", "state" : "Alberta", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "51.0456064,-114.0575410" } ], "locationText" : "Calgary, Alberta, Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "coreResponsibilities" : "Complete all service requests in assigned territory, Perform field repairs, Perform glass replacements, Perform operational adjustments, Conduct field evaluations, Conduct inspections, Provide documentation on work performed, Review daily schedule with Service Scheduler, Confirm appointments with customers, Provide feedback on service requests, Document requirements for follow-up appointments, Assist in scheduling follow-up appointments, Provide technical feedback, Document information regarding operational deficiencies, Document information regarding design deficiencies, Provide recommendations for modifications, Operate service Van/truck safely, Maintain parts inventory in assigned service vehicle, Monitor supply levels of parts, Restock parts as needed", "teamCollaboration" : "Communicating with dealers; Internal contacts all levels; External contacts homeowners; External contacts contractors; External contacts distributors", "domainKnowledge" : "Window and door products", "domainList" : [ "window-and-door-products" ], "domainSpecificKnowledge" : [ "Window and door products" ], "documentationSkills" : "Provide documentation on work performed", "problemSolvingSkills" : "Independent judgment; Problem solving ability; Keen observation skills; Effective responsibility assumption; Prompt action in making craftsman-like repairs; Product replacements for customer satisfaction", "specialRequirements" : "Operate service Van/truck", "qualificationsBasic" : "1 to 5 years of working experience as a service technician for similar window and door manufacturers, Valid class 5 driver's license, Clean driver's abstract, Able to work in all inclement weather conditions, Able to work off ladders and scaffolding", "qualificationsPreferred" : "Glass glazing experience preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at [http://cornerstonebuildingbrands.com](https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fcornerstonebuildingbrands.com%2F&data=05%7C02%7CGrace.Skolimowska%40cornerstone-bb.com%7C93e9ef11230542e09ef708de96682e49%7Cfa4da13235c84842bc84851b1a5020ba%7C0%7C0%7C639113571360709921%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=u7bB%2BfG1Zc%2FUNwGDbUdxnCw%2FbOIkdCo58TFhpps5Tys%3D&reserved=0). Ply Gem Canada is a growing company in the building products industry backed by Cornerstone Building Brands, providing us with stability and strength in the North American market. Cornerstone Building Brands is the largest manufacturer of vinyl windows in North America with brands you’ve come to know and trust. We have endless building product options from standard to specialty to customized to whatever you’re looking for. But it’s our service capabilities that sets us apart. At Ply Gem Canada, we strive to produce a continuous stream of market leading products and services. We are creative and seek to recognize, embrace and apply new ideas and commercialize them more quickly than our competitors. We relentlessly seek to raise the bar on our products and services. We establish a reputation for innovation, quality and service that differentiates us from our competitors and enables us to tailor products and services to be the market leader. Cornerstone Building Brands is seeking a Warranty/Field Service Technician to perform in-field warranty and service repairs and adjustments on window and door products. Provide technical feedback on product performance and deficiencies. Communicating with dealers on the status of specific services issues. This position requires independent judgment, problem solving ability, keen observation skills and effective responsibility assumption. The required problem-solving skills demand prompt action in making craftsman-like repairs or product replacements for customer satisfaction. Exceptional communication and interpersonal skills are essential for success in the position. Internal contacts will be all levels of employees and Territory Managers. External contacts are homeowners, contractors and distributors. This position is for Calgary and area. This Technician preferred to have glass glazing experience. DUTIES AND RESPONSIBILITES * Responsible for completion of all service requests in assigned territory * Perform field repairs, glass replacements, operational adjustments and repair * Conduct field evaluations and inspections * Provide documentation on work performed for each service call * Review daily schedule of appointments with Service Scheduler for efficient routing and confirm appointments with customers prior to arrival * Work closely with service scheduler providing feedback on complete and incomplete service requests * Document requirements for follow-up appointments * Assist in the scheduling of follow-up appointments * Provide technical feedback * Document information gathered in the field regarding operational and design deficiencies * Provide recommendations for modifications * Operate service Van/ truck in a courteous and safe manner * Maintain parts inventory in assigned service vehicle * Monitor supply levels of parts and materials, restock as needed EQUIPMENT PROVIDED * Tools, Equipment, PPE will be provided * Mobile Phone * Assorted hand and power tools * Service Vehicle * Glass cup * Steel-toed Safety shoes * Uniform Shirts * Safety Gloves and glasses ## Qualifications * 1 to 5 years of working experience as a service technician for similar window and door manufacturers * Must have a valid class 5 driver's license and clean driver's abstract * Able to work in all inclement weather conditions * Able to work off ladders and scaffolding ## Additional Information Ply Gem Canada is committed to an inclusive, equitable and accessible workplace. We encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.", "summaryDescription" : "Warranty/Service Technician at Cornerstone Building Brands. Complete all service requests in assigned territory. Perform field repairs", "postedDate" : "2026-06-15T17:19:46.000", "createdAt" : "2026-06-16T01:32:49.298", "lastUpdated" : "2026-06-16T10:17:45.692", "ingestTimestamp" : "2026-06-16T01:32:49.298", "mongoId" : "6a307ebaf292fd229c051ced", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Window and door products" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "_score" : 1076.0121, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "69d01d5d2beec4dd3db6527d", "title" : "Warranty Specialist", "company" : "AQUA BLUE POOLS", "industry" : "Real Estate", "salary" : { "min" : 60000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Charleston, SC", "locations" : [ "Charleston", "SC" ], "timestamp" : "2026-06-15T22:33:10.014", "fingerprint" : "05d0a66cfcfe1c8710b4a2e040f251918349951728da1efd2eb13a10eaf6cf15", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://aqua-blue-pools.breezy.hr/p/54065cf4871a-warranty-specialist-construction", "externalId" : "54065cf4871a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Charleston", "state" : "South Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7884363,-79.9399309" } ], "locationText" : "Charleston, South Carolina, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "coreResponsibilities" : "Manage warranty claims, Coordinate with homeowners, Coordinate with subcontractors, Schedule repairs, Document all warranty activities", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Construction defects", "domainList" : [ "construction-defects" ], "domainSpecificKnowledge" : [ "Construction defects" ], "documentationSkills" : "Warranty documentation", "specialRequirements" : "Company vehicle provided", "qualificationsBasic" : "Bachelor's degree", "workSiteFlexibility" : "Onsite", "rawDescription" : "Warranty Specialist – Aqua Blue Pools of Charleston Competitive compensation package - $60k+ Company vehicle provided Bachelor", "summaryDescription" : "Warranty Specialist at AQUA BLUE POOLS. Manage warranty claims. Coordinate with homeowners", "createdAt" : "2026-06-14T21:15:29.647", "lastUpdated" : "2026-06-15T22:33:10.014", "ingestTimestamp" : "2026-06-14T21:15:29.647", "mongoId" : "69d01d5d2beec4dd3db6527d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 60000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Construction defects" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 881.1756, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Construction", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c7dc574d8ee00a0950cd4", "title" : "Warranty Specialist", "company" : "Ubiquiti", "industry" : "Technology", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-15T09:30:57.659", "fingerprint" : "1ee49430348348bf12be272c6cb61f4195743f0c09bb2ef3631b5952873e1201", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ubiquiti/jobs/4239004009", "externalId" : "4239004009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "minimumEducation" : "High School", "coreResponsibilities" : "Manage and process warranty claims, Investigate warranty claims, Respond to customer inquiries, Resolve problems, Provide timely communication, Demonstrate product lines, Discuss product lines with customers, Answer customer emails, Gather data for claims, Provide instructions for claims, Perform additional duties", "domainKnowledge" : "Product lines", "domainList" : [ "product-lines" ], "domainSpecificKnowledge" : [ "Product lines" ], "toolProficiency" : [ "NetSuite", "Zendesk" ], "continuousLearning" : "On-the-job training", "qualificationsBasic" : "High school diploma or GED, Fluent in speaking and writing English, Basic computer literacy", "qualificationsPreferred" : "Previous experience using NetSuite, Previous experience using Zendesk", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. The Role A Warranty Specialist will manage and facilitate the entire warranty claims procedure. They will need to answer customer questions in a professional and efficient manner. The warranty specialist will process and submit claims through NetSuite and Zendesk. What You’ll Do Manage and process warranty claims and inquiries through the collection of data, research of claims, and investigation. Respond to customer inquiries or questions professionally and effectively. Determine the best method to resolve problems to ensure customer satisfaction and company adherence to policies. Provide effective and timely communication to all internal and external contacts. Possess knowledge of the product lines to be able to demonstrate and discuss with customers. Answering emails from customers, gathering needed data to process warranty claims, providing instructions on submitting warranty claims. Perform additional duties to support ongoing business needs. What We’re Looking For High school diploma or GED. Fluent in speaking and writing of the English language. Basic computer literacy. Previous experience using NetSuite and Zendesk (preferred). Benefits Work with top-notch technologies Medical, dental, and vision insurance 401k contribution from the company Opportunity to directly influence products used by millions worldwide Flexible work environment On – the – job training will be provided. Wage: $18 / hour", "summaryDescription" : "Warranty Specialist at Ubiquiti. Manage and process warranty claims. Investigate warranty claims", "postedDate" : "2026-06-14T09:02:02.484", "createdAt" : "2026-06-14T09:02:02.484", "lastUpdated" : "2026-06-15T09:30:57.659", "ingestTimestamp" : "2026-06-14T09:02:02.484", "mongoId" : "6a2c7dc574d8ee00a0950cd4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Product lines", "NetSuite", "Zendesk" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 859.39557, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b0874d8ee00a090fd64", "title" : "Electrical Engineer- Warranty and Quality", "company" : "LG Magna e-Powertrain USA, Inc.", "industry" : "Manufacturing", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Electrical Engineer in Troy, United States, adjusted for mid-seniority and the automotive industry." }, "location" : "Troy, MI", "locations" : [ "Troy", "MI" ], "timestamp" : "2026-06-15T10:01:42.937", "fingerprint" : "8006468bdaa2b9f5c6c6a7f3c3816ebd8f52d18063eb1750f2e9f7b6dafa118a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/lgelectronics/jobs/5253699008", "externalId" : "5253699008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Troy", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.6055893,-83.1499304" } ], "locationText" : "Troy, Michigan, United States", "technicalSkills" : "Electrical Engineering, Electronics Engineering, Mechatronics Engineering, Test Engineering, Quality Engineering, Process improvement, Quality system, APQP, PPAP, FMEA, SPC, PCBA", "professionalSkills" : [ "Problem solving", "Analytics", "Organizational skills", "Stakeholder management", "Risk identification", "Escalation" ], "hardSkillsList" : [ "Root Cause Analysis", "Process improvement", "Quality engineering methodologies", "Quality system", "APQP", "PPAP", "FMEA", "SPC" ], "hardSkills" : [ { "name" : "Root Cause Analysis", "level" : "intermediate" }, { "name" : "Process improvement", "level" : "intermediate" }, { "name" : "Quality engineering methodologies", "level" : "intermediate" }, { "name" : "Quality system", "level" : "intermediate" }, { "name" : "APQP", "level" : "intermediate" }, { "name" : "PPAP", "level" : "intermediate" }, { "name" : "FMEA", "level" : "intermediate" }, { "name" : "SPC", "level" : "intermediate" } ], "majorSkills" : "Warranty analysis, Root cause analysis, Quality engineering, Electrical engineering", "majorSkillsList" : [ "Warranty analysis", "Root cause analysis", "Quality engineering", "Electrical engineering" ], "coreResponsibilities" : "Manage customer's warranty center operations, Ship/receive returned e-PT components, Analyze returned components, Investigate root causes, Troubleshoot defective parts, Repair defective parts, Refurbish defective parts, Validate with chamber/TAS, Test EOL equipment, Maintain test EOL equipment, Manage Charger/Discharger, Manage Leak Tester, Oversee quality issues for e-PT components, Provide field support, Act as Plant Liaison, Manage RMA process, Analyze warranty claims, Determine root cause of product returns, Perform tear down analysis, Perform failure analysis, Conduct SWAP testing with sub-suppliers, Trace issues with sub-suppliers, Lead APQP activities, Coordinate PPAP documentation, Lead response to emerging quality issues, Track containment activities, Perform containment activities, Communicate quality concerns with customer, Communicate quality concerns with internal teams, Lead PRR investigations, Identify potential root cause of failed parts, Prepare technical reports, Collect data for reports, Analyze data for reports, Summarize data for reports, Provide recommendations in reports, Report quality status internally, Report quality status to customer, Use PRTS for reporting, Use 5 Phase for reporting, Use GQTS for reporting, Use 8D methodologies for reporting", "teamCollaboration" : "Internal teams; Overseas teams; Customer communication", "projectManagementSkills" : [ "APQP", "PPAP", "8D methodologies" ], "domainKnowledge" : "e-PT components; Inverter; Convertor; Motor; Electric vehicle industry; e-Mobility solution", "domainList" : [ "e-pt-components", "inverter", "convertor", "motor", "electric-vehicle-industry", "e-mobility-solution" ], "domainSpecificKnowledge" : [ "e-PT components", "Inverter", "Convertor", "Motor", "Electric vehicle industry", "e-Mobility solution" ], "toolProficiency" : [ "Chamber", "TAS", "EOL equipment", "Charger/Discharger", "Leak Tester", "PRTS", "5 Phase", "GQTS" ], "communicationSkills" : "Written communication; Verbal communication; Technical reports", "documentationSkills" : "PPAP documentation; Technical reports", "problemSolvingSkills" : "Root Cause Analysis; Troubleshooting; Problem solving; Analytics; Failure analysis", "specialRequirements" : "Authorized to work in US, No work visa sponsorship", "qualificationsBasic" : "Bachelor's degree in Electrical, Electronics or Mechatronics Engineering, Minimum of 5 years of Electrical/ Electronics Application or Test Engineering, Skill in Quality Engineering, Root Cause Analysis, Experience in process improvement and quality engineering methodologies, Knowledge of Quality system (TS16949), Knowledge of APQP, PPAP, FMEA, SPC, Understanding of electrical printed circuit board assembly (PCBA), Ability in problem solving and analytics, Expert written / verbal communication, Advanced organizational skills, Ability to effectively manage stakeholder relationships, Ability to identify risks and escalate appropriately, Ability to work under pressure to meet deadlines, Superior attention to detail, Ability to learn quickly, Willingness and flexibility to learn and adapt to company working culture and processes", "workSiteFlexibility" : "Onsite", "rawDescription" : "Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, \"Jeong-do Management,\" embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. LG Magna e-Powertrain USA, Inc. is a newly established US subsidiary headquartered in South Korea, formed through a joint venture by LG Electronics Vehicle Solution and Magna International, created to bring new synergies based on LG’s electric vehicle component capabilities and Magna’s experience in the traditional automotive industry. Located in Southeast Michigan, LG Magna USA provides engineering, sales, and quality solutions for developing various electric vehicle products such as drive motors, power conversion devices, and related integrated systems. LG Magna USA, as part of the global LG Magna team, strives to become the global No.1 e-Mobility solution partner by providing the highest value technologies and products, securing profitable growth together with customers, and contributing to a sustainable society. Our team takes pride in driving progress by developing innovative solutions for electric vehicle industry customers. Powered by a culture of passion, teamwork, customer focus, initiative, and creativity, we are pushing the boundaries every day. With the philosophy that \"people are the source of corporate competitiveness,\" we are committed to actively seeking out top talent and investing in career growth and development to retain exceptional people. We invite people to join our mission to create innovative solutions leading the trend in creating an eco-friendly, clean future through the electric vehicle industry, to drive a better life. Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visa. Overall Responsibilities: Our Electrical Engineer supporting our Quality Warranty team is a collaborative and highly impactful role that will be responsible as a direct contact person in the all the quality area for e-PT components (Inverter, Convertor and Motor) returned from the customer plant, including analyzing, repairing, and identifying root causes. Major Tasks Listed Below: Responsible to management of Customer’s warranty center operations: shipping/receiving returned e-PT components from Customer warehouse/ plants. analyzing, root investigation, troubleshooting, and repair/refurbishing the defective parts validation with chamber/TAS and test EOL equipment Maintain and manage test equipment; EOL, Charger/Discharger, Leak Tester, etc. Oversee all quality issues for e-PT components including field support, Plant Liaison and RMA process management. Analyzes all warranty claims to determine root cause of product returns. Perform tear down and failure analysis of returned product to determine root causes. Conduct SWAP testing with tracked removed parts with sub-suppliers to trace issues. Lead APQP activates and coordinates PPAP documentation (PFD, PCP, PFMEA) for customer approval. Lead the response to emerging quality issues by tracking and performing containment activities. communication effectively with customer and internal teams (locally and overseas) regarding quality concerns Lead Product Review Report (PRR) investigations to identify potential root cause of failed parts. Prepare technical reports by collecting, analyzing, and summarizing data with recommendations. Report quality status internally (locally and overseas) and to the customer, using PRTS, 5 Phase, GQTS, 8D methodologies. Required Qualifications: Bachelor’s degree in Electrical, Electronics or Mechatronics Engineering Minimum of 5 years of Electrical/ Electronics Application or Test Engineering Skill in Quality Engineering Root Cause Analysis Experience in process improvement and quality engineering methodologies Knowledge of Quality system (TS16949) and APQP, PPAP, FMEA, SPC, etc. Understanding of electrical printed circuit board assembly (PCBA) Ability to interpret and create electrical schematics. Ability to travel up to 10% to customers, warehouse required. Ability to use independent judgment and exercise discretion while performing job tasks. Ability to occasionally lift and manipulate (bending, twisting,) with physical dexterity parts up to 60 lbs. and to stand and/or stoop for extended periods of time. Preferred Qualifications: Technical Knowledge of automotive electronics Experienced in Electrical Vehicle components such (Inverter, Converter, Motor, etc.) Certified Quality Engineer (CQE) or Certified Reliability Engineer (CRE) Ability to read and understand programming languages such as C Languages, Visual Basic, and/or others. Knowledge of OEM quality related processes and requirements Ability to be self-driven and results-oriented with a keen sense of initiative to tackle complex tasks. Advanced skills in problem solving and analytics. Expert written / verbal communication. Advanced organizational skills and the ability to effectively manage stakeholder relationships. Ability to identify risks and escalate appropriately. Ability to work under pressure to meet deadlines. Superior attention to detail. Ability to learn quickly with the willingness and flexibility to learn and adapt to company working culture and processes. Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visa. Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.", "summaryDescription" : "Electrical Engineer- Warranty and Quality at LG Magna e-Powertrain USA, Inc.. Skills: Warranty analysis, Root cause analysis, Quality engineering, Electrical engineering. Manage customer's warranty center operations. 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Full-time employment, Office location: Tokyo or Osaka Responsibilities: * Advise clients, project teams, sites, data safety monitoring boards, regulatory agencies and third-party vendors on medical matters * Collaborate with internal departments in the preparation of clinical development plans, protocols, investigator brochures, annual reports, clinical study reports, manuscripts, and different scientific presentations * Review and analysis of clinical data to ensure the safety of study participants in clinical studies * Ensure that the reported data is accurate, complete, and verifiable, and that the conduct of the trial is in compliance with the currently approved protocol/amendments * Address safety issues across the study from sites and the study team * Participate in bid defense meetings * Assist in Pharmacovigilance activities * Identify Program risks, and create and implement mitigation strategies with Clinical Operations * Ability to organise and lead clinical development advisory boards and safety monitoring boards * Ensure Study team compliance with local regulatory agencies, ICH and GCP guidelines * Review and sign off clinical documents with respect to medical relevance ## Qualifications * Medical Doctor degree * Board-certification in major therapeutic area (Oncology, Infectious disease, Gastroenterology, Hematology, Internal Medicine) is desirable * Prior experience in Clinical Research. * Familiar and comfortable with clinical concepts, practices and local regulations regarding clinical research trials experience with local health authority interactions leading to drug approval strongly preferred * Ability to interact with and train clinical monitors and physician investigators, and build constructive, trusting and respectful relationships with colleagues at all levels within and outside the organization * Must possess excellent leadership, communication, presentation, and organizational skills and be able to exercise sound critical thinking and problem-solving skills and execute position responsibilities with minimal guidance * Proficiency with MS Office applications ## Additional Information Join our highly dedicated team of clinical research professionals with 250+ Medical Doctors onboard, and make a tangible difference within a professional and energetic organization founded by scientists.", "summaryDescription" : "Medical Monitor at PSI CRO. 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Du bist die erste Ansprechperson bei Rückfragen rund um unsere Dienstleistungen und sorgst dafür, dass jedes Gespräch ein positives Erlebnis wird. Zu deinen wichtigsten Aufgaben gehören: Deine Projekte Freundliche und kompetente Betreuung unserer Kund:innen am Telefon Proaktive Weitergabe von Informationen unter anderem zur Sendungsverfolgung und zum aktuellen Lieferstatus Unterstützung bei der Lösungsfindung für logistische Anliegen im engen Austausch mit internen Abteilungen und Partnern Was Du mitbringst Laufendes Bachelor- oder Masterstudium, idealerweise mit wirtschaftlichem Schwerpunkt Eine ausgeprägte Kommunikationsstärke, sehr gute Deutschkenntnisse und Freude am Telefonieren Eine empathische, hilfsbereite und serviceorientierte Persönlichkeit Teamgeist und Motivation, dich gemeinsam mit uns weiterzuentwickeln Sicherer Umgang mit MS Office und Bereitschaft, dich in neue Tools einzuarbeiten Wir bieten Dir Financial Benefits: monatliche Shoppingcard (Edenred), Corporate Benefits, Jobticket, E-Bike Leasing und weitere finanzielle Vorteile Work-Life-Integration: Homeoffice-Möglichkeit, Workations innerhalb der EU und Sonderurlaubstage für soziale Projekte und persönliche Anlässe All you need: Sportangebot über EGYM Wellpass, ergonomischer Arbeitsplatz, individuelles Equipment und Verpflegung im Office Culture & Spirit: Teamsport, Random Coffees, After-Work-Treffen und legendäre Firmenfeiern Growth & Development: strukturiertes Onboarding, Rotation Days, unlimited Udemy-Kurse, Finanzierung von Weiterbildungen Autonomy & Participation: schnelle Übernahme von eigenen Projekten, selbstbestimmtes Arbeiten und aktive Mitgestaltung unserer Prozesse Weitere Infos und Kontakt Du hast noch Fragen? – Dann hilft dir das People & Culture Team, erreichbar unter career@cargoboard.com gerne weiter. Hinweis: Wir legen Wert auf digitale und schnelle Prozesse und präferieren aus diesem Grund die Bewerbung über unsere Karriereseite. Wir bitten um Verständnis, dass postalische Bewerbungen nicht zurück geschickt werden können.", "summaryDescription" : "Werkstudent:in Customer Support (all genders) at cargoboard. Provide friendly and competent customer support. Proactively share information on shipment tracking", "createdAt" : "2026-06-14T18:29:00.166", "lastUpdated" : "2026-06-16T01:03:49.744", "ingestTimestamp" : "2026-06-14T18:29:00.166", "mongoId" : "6a2e89a174d8ee00a0dea0e8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Logistical issues", "MS Office" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 632.45636, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3051f4f292fd229cf09809", "title" : "Issue Resolution Officer", "company" : "Moniepoint", "industry" : "FinTech", "salary" : { "min" : 3500000.0, "max" : 5500000.0, "currency" : "NGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Issue Resolution Officer in Lagos, Nigeria, adjusted for the FinTech industry and company size." }, "location" : "Lagos, Nigeria", "locations" : [ "Lagos", "Nigeria" ], "timestamp" : "2026-06-16T07:19:39.365", "fingerprint" : "3068539e77b6d755484eb46ac497c0ca11ab46808c47766d10d0d0c57f87e6d7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/moniepoint/jobs/4027336101", "externalId" : "4027336101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lagos", "country" : "Nigeria", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "6.4550575,3.3941795" } ], "locationText" : "Lagos, Nigeria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Manage customer relationships, Drive customer retention, Ensure customer satisfaction, Facilitate value realization", "rawDescription" : "Who We Are Moniepoint Inc. is Africa’s all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeria’s largest merchant acquirer, it powers most of the country’s Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably. Job Purpose The Issue Resolution Officer is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. The issue resolution officer is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers' experience can be further optimized based on analysis of the issue log or customer requests. Responsibilities Have a good understanding of the organisation’s products Provide quick and high-quality customer service through prompt and valuable responses to customer queries. Ensure every customer support request is logged for tracking Lower support tickets by working with the product team to identify and eliminate recurring issues. Guide customers on product usage while driving customer self-sufficiency. Solicit client feedback on product features and capabilities Qualifications Bachelor’s degree in any related field 1-2 years customer-facing experience at a financial institution or a high-growth software development company. Have a good understanding of card disputes ( Banking experience or other related fields) Ability to work in a fast-paced, entrepreneurial, results-oriented culture. Ability to think analytically to solve customer problems Customer Empathy Listening and communication skills Service-oriented mindset Ability to grasp basic technical concepts. What we can offer you Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human. Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks. Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.", "summaryDescription" : "Issue Resolution Officer at Moniepoint. Manage customer relationships. Drive customer retention", "postedDate" : "2026-06-15T23:19:52.004", "createdAt" : "2026-06-15T23:19:52.004", "lastUpdated" : "2026-06-16T07:19:39.365", "ingestTimestamp" : "2026-06-15T23:19:52.004", "mongoId" : "6a3051f4f292fd229cf09809", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 632.3356, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a191e7758b93c861e39f78a", "title" : "Technical Illustration Engineer – Warranty & Goodwill", "company" : "Mercedes-Benz Research and Development India", "industry" : "Manufacturing", "salary" : { "min" : 1250000.0, "max" : 1850000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Technical Illustration Engineer in Bangalore, India, adjusted for the automotive industry and company size." }, "location" : "India-Karnataka-Bangalore", "locations" : [ "India-Karnataka-Bangalore", "'Embassy Crest' Plot No 5, , EPIP Zone, Phase 1, " ], "timestamp" : "2026-06-16T07:58:19.653", "fingerprint" : "01a6b017456242d07bcb6250093b7c272ac27e643227073f29784778ce35ea44", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-daimler.taleo.net/careersection/ex/jobdetail.ftl?job=894426", "externalId" : "894426", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangalore", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bangalore, Karnataka, India", "technicalSkills" : "Smaragd, NX, Pro-E, Catia, PLM, PDM, Adobe Photoshop, Adobe Illustrator", "professionalSkills" : [ "Assembly", "Disassembly" ], "hardSkillsList" : [ "Damage code analysis", "Fault location analysis", "CAD data analysis", "BOM management", "Engineering change management" ], "hardSkills" : [ { "name" : "Damage code analysis", "level" : "intermediate" }, { "name" : "Fault location analysis", "level" : "intermediate" }, { "name" : "CAD data analysis", "level" : "intermediate" }, { "name" : "BOM management", "level" : "intermediate" }, { "name" : "Engineering change management", "level" : "intermediate" } ], "majorSkills" : "Technical illustration, Automotive components, After-sales processes", "majorSkillsList" : [ "Technical illustration", "Automotive components", "After-sales processes" ], "coreResponsibilities" : "Develop illustrations for components, Illustrate systems with damage code, Illustrate fault location in picture plates, Research parts in engineering CAD data, Analyze parts in engineering CAD data, Analyze sub-assemblies in CAD data, Follow defined project processes, Follow defined project standards, Participate in knowledge sharing sessions, Ensure timely quality deliverables, Contribute to continuous improvement", "teamCollaboration" : "Coordinate with cross-functional teams", "domainKnowledge" : "Vehicle architecture; After-sales processes; Mercedes-Benz portfolio", "domainList" : [ "vehicle-architecture", "after-sales-processes", "mercedes-benz-portfolio" ], "domainSpecificKnowledge" : [ "Vehicle architecture", "After-sales processes", "Mercedes-Benz portfolio" ], "toolProficiency" : [ "Smaragd", "NX", "Pro-E", "Catia", "Adobe Photoshop", "Adobe Illustrator" ], "documentationSkills" : "Technical documentation", "continuousLearning" : "Grasp trending topics", "qualificationsBasic" : "Knowledge of automotive components/systems, Knowledge of Smaragd/NX/Pro-E/Catia, Knowledge of PLM/PDM processes, Knowledge of Adobe Photoshop, Knowledge of Adobe Illustrator", "qualificationsPreferred" : "Experience in BOM management, Experience in Engineering Change Management, Experience in After Sales/technical documentation, Exposure in automotive workshop/plant, Hands on experience in automotive workshop/plant, German language knowledge", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About MBRDI Mercedes-Benz Research and Development India (MBRDI), headquartered in Bengaluru with a satellite office in Pune, is the largest R&D center for Mercedes-Benz Group AG outside of Germany. Our mission is to drive innovation and excellence in automotive engineering, digitalization, and sustainable mobility solutions, shaping the future of mobility. Job description & responsibility: Develop and illustrate Components and systems with Damage code/fault location in picture plates for plates for Production and warranty and goodwill processes . Research and analysis of parts and sub-assemblies in engineering CAD data. Well versed with assembly and disassembly of systems/components. Good Knowledge on Vehicle architecture. Develop knowledge of the key after-sales processes in the MB workshops (e.g. what does an MB-Technician need?) Follow the processes and standards defined for the project, participate in Knowledge sharing sessions, and ensure timely quality deliverables. Co-ordinate with cross-functional teams depending on the work scope. Contribute to continuous improvement in the specified working area. Knowledge of Mercedes-Benz portfolio is an added advantage. Requisites: Good knowledge on overall automotive components/systems and its functioning is must. Knowledge & experience in Smaragd/NX/Pro-E/Catia and PLM/PDM processes is must. Knowledge on Adobe Photoshop and Adobe illustrator Experience on BOM management and Engineering Change Management system is an advantage. Experience in the field of After Sales/technical documentation/publication is preferred. Exposure in automotive workshop/plant with hands on experience is preferred. Aptitude to learn/grasp trending topics in the digital world and implement it in the project as applicable. Strong team player with good communication and one who puts team above self. Ability to handle multiple work tasks. International exposure on projects is desirable. German language is an added advantage. Why Join Us? • Be part of a purpose-driven organization that is shaping the future of mobility • Work on cutting-edge technologies and global projects • Thrive in a collaborative, diverse, and inclusive environment • Access world-class infrastructure and continuous learning opportunities Equal Opportunity Statement At MBRDI, we are committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of gender, background, or ability. Mercedes-Benz Research and Development India Private Limited", "summaryDescription" : "Technical Illustration Engineer – Warranty & Goodwill at Mercedes-Benz Research and Development India. Skills: Technical illustration, Automotive components, After-sales processes. Develop illustrations for components. 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Partner with All-Source Lead; Work with analysts; Work with engineers; Work with customers; Weekly team syncs; Daily async standups", "domainKnowledge" : "Pig butchering syndicates; Romance fraud networks; Investment scam operations; On-chain attribution; Off-chain telemetry; Blockchain Intelligence", "domainList" : [ "pig-butchering-syndicates", "romance-fraud-networks", "investment-scam-operations", "on-chain-attribution", "off-chain-telemetry", "blockchain-intelligence" ], "domainSpecificKnowledge" : [ "Pig butchering syndicates", "Romance fraud networks", "Investment scam operations", "On-chain attribution", "Off-chain telemetry", "Blockchain Intelligence" ], "toolProficiency" : [ "Slack", "Notion", "TRM investigative tools" ], "communicationSkills" : "Written communication; Memos; Attribution write-ups; Federal-style leads", "documentationSkills" : "Documented in Notion", "problemSolvingSkills" : "Creative tactical thinking; Link analysis; Pattern analysis", "specialRequirements" : "Periodic in-office collaboration, Periodic travel", "outcomesObjectives" : "Convert returns into targeting-ready intelligence; Build operational pictures that help dismantle scam operations", "qualificationsBasic" : "5-8+ years investigative experience, 5-8+ years targeting experience, Federal law enforcement experience, Intelligence Community experience, Drafted and worked US legal process, Operationalize data from legal process, Correlate disparate data sources, Generate defensible target packages, Write memos, Write attribution write-ups, Write federal-style leads, Use AI tools in workflow, Synthesize returns with AI, Draft outputs with AI, Accelerate analysis with AI, US Citizenship required, Active TS/SCI clearance required, Located in Washington, D.C./MD/VA area", "qualificationsPreferred" : "Crypto experience is a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "BUILD A SAFER WORLD. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. ABOUT THE ROLE The Scam Disruption team is TRM's tip of the spear against pig butchering syndicates, romance fraud networks, and investment scam operations that steal billions from victims each year. As an All-Source Intelligence Analyst, you’ll lead targeting-driven investigative work: taking legal process to the ground, following the data wherever it leads, and delivering actionable intelligence to law enforcement partners. You will operate the \"intelligence flywheel\" daily — fusing on-chain and off-chain data to build operational pictures that help dismantle scam operations. THE IMPACT YOU WILL HAVE - Run legal process end-to-end against scam infrastructure and convert returns into targeting-ready intelligence for TRM’s teams and law enforcement partners - Trace scam compounds geographically and operationally — combining on-chain attribution with off-chain telemetry, OSINT, and commercially available data to identify operators, controllers, and movement patterns - Work the intelligence flywheel operationally — processing returns at high volume and feeding victim and operator data into TRM's intelligence and product pipelines - Find the seams — pivot from a single victim into uncovering the operation and multiplying leads - Partner with the Threat Intelligence Analyst (Scams Expert) and the All-Source Lead to translate disruption strategy into targeting packages that influence federal investigations WHAT WE'RE LOOKING FOR - 5-8+ years of all-source investigative or targeting experience — federal law enforcement (former 1811s — e.g., FBI, HSI, IRS-CI, Secret Service), Intelligence Community all-source analysis, or mission-aligned private sector equivalent - Legal process expertise — you have personally drafted and worked returns from US legal process and know how to operationalize the data - Creative tactical thinking — demonstrated ability to pivot from a single point to a network view, identifying operators behind operations - Link and pattern analysis fluency — ability to correlate disparate data sources to generate defensible target packages - Strong written communication — skilled at writing memos, attribution write-ups, and federal-style leads that are actionable - AI fluency (required) — you use AI tools in your workflow, synthesizing returns, drafting outputs, and accelerating analysis, with examples of how AI has impacted your work - Crypto experience is a plus, not a requirement — we teach on-chain tradecraft; we cannot teach the targeter's instinct - US Citizenship required - Active TS/SCI clearance required - Must be located in the Washington, D.C./MD/VA area (periodic in-office collaboration and travel may be required) ABOUT THE TEAM - The Scam Disruption team operates within TRM’s Blockchain Intelligence organization, alongside threat intelligence analysts, on-chain investigators, and federal partners - All-Source Investigators are the operational core, converting strategy and tooling into prosecutable, actionable intelligence - Distributed team with an async-first approach via Slack and Notion, plus structured syncs for alignment - High autonomy, high standards, low bureaucracy — work directly with analysts, engineers, and customers who depend on your output TEAM OPERATING RHYTHMS - Weekly team syncs to align targeting priorities and review disruption opportunities - Daily async standups via Slack on active work, returns, and target packages in flight - Primary time zone overlap: US Eastern / Central - All output documented in Notion and TRM’s investigative tools - Surge availability expected during time-sensitive disruption windows JOIN OUR MISSION We seek people whose work matters, who build with speed and rigor, and who take pride in protecting others through their craft. If you’re excited by TRM’s mission but don’t check every box, apply anyway. Build to protect civilization. Let’s do it together. LIFE AT TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly as we experiment and iterate - Work that often requires operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like AI FLUENCY AT TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. LEADERSHIP PRINCIPLES We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. JOIN OUR MISSION At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. PRIVACY POLICY AND ADDITIONAL INFORMATION By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy. We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog. RECRUITMENT AGENCIES TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. LEARN MORE: COMPANY VALUES https://www.trmlabs.com/culture | INTERVIEWING https://www.trmlabs.com/interviewing | FAQS https://www.trmlabs.com/faq", "summaryDescription" : "Lead, All-Source Investigations at TRM Labs. Skills: All-source investigations, Scam disruption, Intelligence analysis. Lead targeting-driven investigative work. Take legal process to the ground", "createdAt" : "2026-06-16T00:32:16.493", "lastUpdated" : "2026-06-16T09:57:17.891", "ingestTimestamp" : "2026-06-16T00:32:16.493", "mongoId" : "6a306594f292fd229cfa97c1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 120000, "salaryAnnualMax" : 170000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "All-source analysis", "Investigative analysis", "Targeting analysis", "All-source investigations", "Scam disruption", "Intelligence analysis", "Link analysis", "Pattern analysis", "Pig butchering syndicates", "Romance fraud networks", "Investment scam operations", "On-chain attribution", "Off-chain telemetry", "Blockchain Intelligence", "Slack", "Notion", "TRM investigative tools" ], "skillCount" : 17, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 600.89526, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.85 }, { "id" : "6a30753bf292fd229c00d516", "title" : "Flight Monitor", "company" : "Amazon. com Services LLC", "industry" : "Fulfillment Operations Management, Unmanned Vehicle Operations, Retail", "salary" : { "min" : 23.0, "max" : 40.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Beaumont, California, USA", "locations" : [ "Beaumont, California, USA" ], "timestamp" : "2026-06-16T12:46:52.174", "fingerprint" : "783c121a8831679c257adea26ed01addb522557b3cd5b191bfd306c12761f442", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10449457/apply", "externalId" : "9ad70940-de58-435b-9f79-f5fb81e70de5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Beaumont", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.9299925,-116.9763092" } ], "locationText" : "Beaumont, California, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "workSiteFlexibility" : "onsite", "rawDescription" : "Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Prime Air is seeking a highly skilled and vigilant Flight Monitor to join our dynamic team. This critical role is central to our commitment to delivering packages safely, efficiently, and reliably through our advanced drone fleet. The Flight Monitor will be responsible for real-time monitoring of drone flights, ensuring operational compliance, and maintaining the highest standards of safety and efficiency. Key job responsibilities • Continuously monitor the status of all active drone flights within the assigned region, utilizing our state-of-the-art monitoring systems. • Identify and respond to any deviations from planned flight paths or operational parameters. • Ensure all drone flights comply with regulatory requirements and company safety policies. • Coordinate effectively with the relevant teams to implement immediate response strategies to mitigate risks and resolve situations. • Prepare and submit detailed reports on flight activities, incidents, and anomalies. Provide feedback and insights to support continuous operational improvement. • Utilize excellent analytical, problem-solving, and decision-making skills while maintaining a high attention to detail in all tasks. • Demonstrate strong communication and interpersonal skills while working effectively in a high-pressure environment. • Adhere to FAA regulations and Prime Air directives and processes. This role requires the ability to carry/lift up to 50 lbs., stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach. This role requires the ability to work any shift, including nights, weekends, and holidays This role may require travel, up to 25% of the time Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf. This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA. Basic Qualifications: - FAA Part 107 Remote Pilot Certificate - High School diploma or equivalent - Knowledge of weather patterns for flight operations - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach - Travel up to 25% of the time - Experience interpreting flight monitoring systems or similar technical platforms - Experience with Federal Aviation Administration (FAA) regulations or similar technical platforms - Understanding and application of FAA regulations and aviation policy and safety protocols - Can decode METAR readings, interpret weather conditions that may affect operations, and recommend appropriate actions. - Experience working with computer systems and troubleshooting - Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments - Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts Preferred Qualifications: - Experience in aviation, drone operations, or a similar real-time monitoring role - Experience with technical or engineering record keeping methods and tools - Can show excellent decision-making capabilities under pressure - Experience with risk assessment and mitigation - Can show ablitiy to multitask in a fast-paced environment - Prior experience in aviation, drone operations, or a similar real-time monitoring role - Excellent decision-making capabilities under pressure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . 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We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Prime Air is seeking a highly skilled and vigilant Flight Monitor to join our dynamic team. This critical role is central to our commitment to delivering packages safely, efficiently, and reliably through our advanced drone fleet. The Flight Monitor will be responsible for real-time monitoring of drone flights, ensuring operational compliance, and maintaining the highest standards of safety and efficiency. Key job responsibilities • Continuously monitor the status of all active drone flights within the assigned region, utilizing our state-of-the-art monitoring systems. • Identify and respond to any deviations from planned flight paths or operational parameters. • Ensure all drone flights comply with regulatory requirements and company safety policies. • Coordinate effectively with the relevant teams to implement immediate response strategies to mitigate risks and resolve situations. • Prepare and submit detailed reports on flight activities, incidents, and anomalies. Provide feedback and insights to support continuous operational improvement. • Utilize excellent analytical, problem-solving, and decision-making skills while maintaining a high attention to detail in all tasks. • Demonstrate strong communication and interpersonal skills while working effectively in a high-pressure environment. • Adhere to FAA regulations and Prime Air directives and processes. This role requires the ability to carry/lift up to 50 lbs., stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach. This role requires the ability to work any shift, including nights, weekends, and holidays This role may require travel, up to 25% of the time Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf. This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA. Basic Qualifications: - FAA Part 107 Remote Pilot Certificate - High School diploma or equivalent - Knowledge of weather patterns for flight operations - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach - Travel up to 25% of the time - Experience interpreting flight monitoring systems or similar technical platforms - Experience with Federal Aviation Administration (FAA) regulations or similar technical platforms - Understanding and application of FAA regulations and aviation policy and safety protocols - Can decode METAR readings, interpret weather conditions that may affect operations, and recommend appropriate actions. - Experience working with computer systems and troubleshooting - Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments - Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts Preferred Qualifications: - Experience in aviation, drone operations, or a similar real-time monitoring role - Experience with technical or engineering record keeping methods and tools - Can show excellent decision-making capabilities under pressure - Experience with risk assessment and mitigation - Can show ablitiy to multitask in a fast-paced environment - Prior experience in aviation, drone operations, or a similar real-time monitoring role - Excellent decision-making capabilities under pressure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . 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ProSkill Services is seeking an experienced HVAC Warranty Repair Technician to join our trusted team. If you excel at refrigerant-related repairs and take pride in delivering exceptional customer service, we want to hear from you. As a Warranty Repair Technician, you’ll be a critical part of maintaining ProSkill’s reputation for fast, reliable, and high-quality service. In this role, you will Perform warranty repairs, troubleshooting, and system maintenance under manufacturer/service contract terms. Conduct diagnostics, estimate repair needs, and execute fixes efficiently. Complete documentation, maintain truck stock, and ensure safety/compliance on every job. Provide top-notch customer service, representing ProSkill’s trusted reputation. Qualifications and Requirements: 3–5+ years of HVAC service experience, preferably in residential repair and warranty work Strong diagnostic skills and experience with a range of residential HVAC systems (heat pumps, furnaces, mini-splits, etc.) Valid EPA certification and applicable HVAC trade license (where required) Clean driving record and ability to pass a background check and drug screening Ability to work independently in variable conditions (attics, crawl spaces, rooftops) Strong customer communication skills and a solutions-driven mindset Benefits: Competitive pay and great work environment Health Coverage: Comprehensive benefits - Medical, Dental, Life, Vision insurance 401(k) retirement plan with partial company match Company-provided iPhone and iPad Paid vacation and holidays Fully equipped company truck with parts, equipment, and gas card (For Qualified Positions) Training & Development: Continuous education and advancement opportunities Company Culture: Supportive, inclusive, and team-oriented work environment Work Environment: Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions. At ProSkill Services, we don’t just fix systems — we build long-term trust with every customer interaction. If you’re ready to join a respected team that invests in your future and recognizes your skill, apply today and be part of the ProSkill difference. #PRO Pay Range $25—$30 USD About ProSkill Services: Thousands of people across the North Valley have become ProSkill life-long customers. Our plumbers, electricians and HVAC technicians are highly trained professionals with genuinely good hearts and great personalities. We're located in beautiful Anthem Arizona, just North of Phoenix, and we service the entire Northern part of the Valley. Our AC and heating experts, electricians and plumbers in Anthem cover everything from Scottsdale to Glendale to Surprise. Electrical work, plumbing, heating and air conditioning is our life! We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Privacy Policy", "summaryDescription" : "HVAC Warranty Technician at ProSkill Services. Skills: Warranty repairs, System maintenance, Troubleshooting. Perform warranty repairs. Perform troubleshooting", "postedDate" : "2026-06-11T18:15:20.335", "createdAt" : "2026-06-11T18:15:20.335", "lastUpdated" : "2026-06-13T16:23:35.833", "ingestTimestamp" : "2026-06-11T18:15:20.335", "mongoId" : "6a2a809174d8ee00a066d98c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 62400, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Refrigerant repairs", "Troubleshooting", "Warranty repairs", "System maintenance", "Diagnostics", "Repair estimation", "Residential HVAC systems", "Heat pumps", "Furnaces", "Mini-splits", "EPA certification", "Hand tools", "Power tools" ], "skillCount" : 13, "jobCategory" : "other", "jobSubcategory" : "hvac-service", "dataQualityScore" : 1.0, "_score" : 596.2693, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a307b27f292fd229c0446d6", "title" : "Customer Experience Specialist (Leasing/Customer Service)", "company" : "Cottonwood Residential", "industry" : "Real Estate", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Experience Specialist in St. Petersburg, Florida, adjusted for the Real Estate industry." }, "location" : "St. Petersburg, Florida, United States", "locations" : [ "St. Petersburg", "Florida", "United States" ], "timestamp" : "2026-06-16T12:10:30.118", "fingerprint" : "7995272c6dfc389ea474ebe1a7f7460359895827f6fc3017648acfb7d332a0f3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/cottonwoodresidential/jobs/6032232004", "externalId" : "6032232004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "St. Petersburg", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.7712264,-82.6340259" } ], "locationText" : "St. Petersburg, Florida, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Greet all customers, Respond to resident and prospect inquiries, Answer all phone calls, Take detailed notes, Ensure apartments are ready, Walk buildings and amenities, Maintain community-related communications, Organize package room daily, Assist in planning community events, Assist with social media marketing, Maintain vendor relationships", "teamCollaboration" : "Work with residents; Work with prospects; Work with vendors", "domainKnowledge" : "Cottonwood Standards", "domainList" : [ "cottonwood-standards" ], "domainSpecificKnowledge" : [ "Cottonwood Standards" ], "communicationSkills" : "Clear communication", "continuousLearning" : "Desire to learn", "problemSolvingSkills" : "Solve problems", "specialRequirements" : "Flexible schedule required, Weekends and evening hours", "outcomesObjectives" : "Help residents feel at home; Assist prospects in finding apartments; Create an unforgettable experience", "qualificationsBasic" : "Full-time employment", "qualificationsPreferred" : "Room to grow into management positions", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Cottonwood Bayview Apartments in St. Pete, FL. In this role, you will work full-time. A flexible schedule is required and includes weekends and evening hours. As a Customer Experience Specialist you: Put your upbeat attitude, communication skills, and creativity into action. Stand and smile when greeting all customers including prospects, residents, and vendors when they enter the office. Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text. Answer all phone calls to the property and take detailed notes and information. Ensure apartments are ready to show daily and for upcoming move-ins. Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents. Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters. Assist in planning community events and social media marketing. Organize package room daily as packages are delivered. Maintain community-related communications and vendor relationships. Begin to kick start your career with room to grow into future management positions. Compensation & Benefits Competitive base pay and quarterly bonus structure! Full health, vision, dental, life, and disability benefits - available within 1-30 days! Generous 401k and HSA Company match! Paid time off – eligible for 3 weeks (120 hours) in 1st year! 10.5 paid holidays! Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who enter our doors because we can’t wait to see you welcome customers to their Home at Last!", "summaryDescription" : "Customer Experience Specialist (Leasing/Customer Service) at Cottonwood Residential. Greet all customers. Respond to resident and prospect inquiries", "postedDate" : "2026-06-16T01:20:51.346", "createdAt" : "2026-06-16T01:20:51.346", "lastUpdated" : "2026-06-16T12:10:30.118", "ingestTimestamp" : "2026-06-16T01:20:51.346", "mongoId" : "6a307b27f292fd229c0446d6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Cottonwood Standards" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 585.6022, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2176df74d8ee00a0c1b2fd", "title" : "Flight Monitor", "company" : "Amazon. com Services LLC", "industry" : "Fulfillment Operations Management, Unmanned Vehicle Operations, Retail", "salary" : { "min" : 23.0, "max" : 40.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Richmond, Texas, USA", "locations" : [ "Richmond, Texas, USA" ], "timestamp" : "2026-06-15T06:38:43.479", "fingerprint" : "b1baed3c2e1d5de94ac1929d5e4db0e3f0f55e3106186797abd795a4a0129b99", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10437686/apply", "externalId" : "c39169d0-fc24-482e-863f-179056f50bf4", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Richmond", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.5821811,-95.7607832" } ], "locationText" : "Richmond, Texas, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Monitor flight operations, Ensure safety and efficiency, Respond to operational issues, Coordinate with ground crews, Communicate with flight deck, Track aircraft movements, Maintain operational logs, Adhere to regulations", "domainKnowledge" : "Aviation operations", "domainList" : [ "aviation-operations" ], "domainSpecificKnowledge" : [ "Aviation operations" ], "communicationSkills" : "Verbal communication", "documentationSkills" : "Log maintenance", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Shift work", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Prime Air is seeking a highly skilled and vigilant Flight Monitor to join our dynamic team. This critical role is central to our commitment to delivering packages safely, efficiently, and reliably through our advanced drone fleet. The Flight Monitor will be responsible for real-time monitoring of drone flights, ensuring operational compliance, and maintaining the highest standards of safety and efficiency. Key job responsibilities • Continuously monitor the status of all active drone flights within the assigned region, utilizing our state-of-the-art monitoring systems. • Identify and respond to any deviations from planned flight paths or operational parameters. • Ensure all drone flights comply with regulatory requirements and company safety policies. • Coordinate effectively with the relevant teams to implement immediate response strategies to mitigate risks and resolve situations. • Prepare and submit detailed reports on flight activities, incidents, and anomalies. Provide feedback and insights to support continuous operational improvement. • Utilize excellent analytical, problem-solving, and decision-making skills while maintaining a high attention to detail in all tasks. • Demonstrate strong communication and interpersonal skills while working effectively in a high-pressure environment. • Adhere to FAA regulations and Prime Air directives and processes. This role requires the ability to carry/lift up to 50 lbs., stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach. This role requires the ability to work any shift, including nights, weekends, and holidays This role may require travel, up to 25% of the time Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf. This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA. Basic Qualifications: - FAA Part 107 Remote Pilot Certificate - High School diploma or equivalent - Knowledge of weather patterns for flight operations - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach - Travel up to 25% of the time - Experience interpreting flight monitoring systems or similar technical platforms - Experience with Federal Aviation Administration (FAA) regulations or similar technical platforms - Understanding and application of FAA regulations and aviation policy and safety protocols - Can decode METAR readings, interpret weather conditions that may affect operations, and recommend appropriate actions. - Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments - Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts Preferred Qualifications: - Experience in aviation, drone operations, or a similar real-time monitoring role - Experience with technical or engineering record keeping methods and tools - Can show excellent decision-making capabilities under pressure - Experience with risk assessment and mitigation - Can show ablitiy to multitask in a fast-paced environment - Prior experience in aviation, drone operations, or a similar real-time monitoring role - Excellent decision-making capabilities under pressure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, TX, Richmond - 23.00 - 40.00 USD hourly USA, TX, Richmond - 35.00 - 35.00 USD hourly", "summaryDescription" : "Flight Monitor at Amazon. com Services LLC. Monitor flight operations. Ensure safety and efficiency", "postedDate" : "2026-06-13T18:41:16.974", "createdAt" : "2026-06-13T18:41:16.974", "lastUpdated" : "2026-06-15T06:38:43.479", "ingestTimestamp" : "2026-06-13T18:41:16.974", "mongoId" : "6a2176df74d8ee00a0c1b2fd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10437686/apply", "salaryAnnualMin" : 47840, "salaryAnnualMax" : 83200, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Aviation operations" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 560.1711, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf484e2", "title" : "Customer Service Representative", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Service Representative in Columbus, United States, adjusted for the Technology industry and company size." }, "location" : "Columbus, OH, United States", "locations" : [ "Columbus", "OH", "United States" ], "timestamp" : "2026-06-16T08:02:45.186", "fingerprint" : "a13cbeb81400124d38b592e2490a6ec0d52b306ae7eed4f2df593971396aace8", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132081079-customer-service-representative", "externalId" : "744000132081079", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond promptly to customer inquiries, Resolve customer complaints and issues, Provide accurate information about products, Document customer interactions, Maintain detailed records of inquiries, Collaborate with other departments", "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Document customer interactions; Maintain detailed records", "problemSolvingSkills" : "Problem-solving techniques", "qualificationsBasic" : "Proven experience as Customer Service Representative, Excellent verbal and written communication skills, Interpersonal and active listening abilities, Ability to handle stressful situations, Proficiency in using customer service software", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Consider Posh Pro, we’ve got a knack for turning dull moments into dazzling opportunities. We’re the ones who add a splash of color to the black and white world of sales. How do we do it? Well, it’s a bit of magic mixed with a whole lot of hustle. Job Description : We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the primary point of contact for our valued customers, providing exceptional support and ensuring their needs are met with professionalism and efficiency. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering outstanding customer experiences. Responsibilities: * Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve customer complaints and issues with empathy and effective problem-solving techniques. * Provide accurate information about products, services, and company policies. * Document customer interactions and maintain detailed records of inquiries and resolutions. * Collaborate with other departments to address customer concerns and improve service quality. ## Qualifications Requirements * Proven experience as a Customer Service Representative or similar role. * Excellent verbal and written communication skills. * Strong interpersonal and active listening abilities. * Ability to handle stressful situations with patience and professionalism. * Proficiency in using customer service software, databases, and tools. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Service Representative at Alphabe Insight Inc. Respond promptly to customer inquiries. Resolve customer complaints and issues", "postedDate" : "2026-06-14T23:50:26.000", "createdAt" : "2026-06-15T23:55:47.397", "lastUpdated" : "2026-06-16T08:02:45.186", "ingestTimestamp" : "2026-06-15T23:55:47.397", "mongoId" : "6a305981f292fd229cf484e2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 558.9195, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf484d4", "title" : "Customer Support Specialist", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Support Specialist in Detroit, United States, with adjustments for the Marketing industry and company size." }, "location" : "Detroit, MI, United States", "locations" : [ "Detroit", "MI", "United States" ], "timestamp" : "2026-06-16T10:19:52.698", "fingerprint" : "171919763e2afdb5619bfb7081aa367d0f8b19608e1ad0d82f1678f8b3a8547f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132082649-customer-support-specialist", "externalId" : "744000132082649", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Detroit", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3315509,-83.0466403" } ], "locationText" : "Detroit, Michigan, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond promptly to customer inquiries, Resolve customer issues efficiently, Document customer interactions, Maintain detailed records in CRM, Collaborate with other departments, Address and escalate complex problems, Provide product and service information, Assist with order processing", "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain detailed records", "problemSolvingSkills" : "Problem-solving; Conflict resolution; Troubleshooting", "outcomesObjectives" : "Ensuring customer satisfaction", "qualificationsBasic" : "Proven experience in customer support, Excellent verbal and written communication skills, Problem-solving and conflict resolution abilities, Ability to handle high-pressure situations, Familiarity with customer support software and CRM tools", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. Job Description: We are seeking a dedicated and passionate Customer Support Specialist to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional support and ensuring their satisfaction with our products and services. The ideal candidate will possess excellent communication skills, a strong problem-solving ability, and a genuine desire to help customers. Responsibilities: * Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve customer issues efficiently by troubleshooting and providing accurate information. * Document customer interactions and maintain detailed records in the CRM system. * Collaborate with other departments to address and escalate complex problems when needed. * Provide product and service information to customers and assist with order processing. ## Qualifications Requirements * Proven experience in customer support or a related role. * Excellent verbal and written communication skills. * Strong problem-solving and conflict resolution abilities. * Ability to handle high-pressure situations with patience and professionalism. * Familiarity with customer support software and CRM tools. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Support Specialist at Alphabe Insight Inc. 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Cross-functional stakeholders; External partners; Service, Engineering, Quality, and IT", "domainKnowledge" : "Automotive technology; Electric vehicles; Range extender powertrain; Vehicle systems; Vehicle components", "domainList" : [ "automotive-technology", "electric-vehicles", "range-extender-powertrain", "vehicle-systems", "vehicle-components" ], "domainSpecificKnowledge" : [ "Automotive technology", "Electric vehicles", "Range extender powertrain", "Vehicle systems", "Vehicle components" ], "toolProficiency" : [ "SAP", "Oracle", "Salesforce" ], "communicationSkills" : "Train stakeholders; Guide stakeholders; Influence stakeholders", "documentationSkills" : "Document policies", "innovationCreativity" : "Innovate; Shape the future; Drive change; Make history; Develop new products", "problemSolvingSkills" : "Identify gaps; Drive clarifications; Drive improvements; Identify deviations; Implement corrective actions; Interpret data; Troubleshoot processes", "specialRequirements" : "4-5 days per week in the office, Regular in-person meetings, Regular in-person events, Convene with colleagues in person, Travel to participate in events, Travel to other Scout locations, 10% domestic travel, 10% international travel", "qualificationsBasic" : "Bachelor's degree in engineering, Business, Automotive Technology, or related field, 8+ years of experience in warranty operations, claims, or service within an OEM or similar environment, Knowledge of warranty policies, procedures, and claims handling frameworks, Proven experience managing warranty process execution, Experience contributing to the development, improvement, or standardization of warranty policies and processes, Solid understanding of service operations, repair workflows, and vehicle systems/components, Experience working with warranty systems or ERP platforms, Ability to translate operational and process requirements into system inputs, Analytical skills, High attention to detail, Excellent communication and collaboration skills, Experience working in fast-paced, high-volume, and cross-functional environments, Structured, process-oriented mindset, Comfort with ambiguity and uncertainty in early-stage startup environments", "qualificationsPreferred" : "Proficiency in German is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again. But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range. At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion. Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now! What you’ll do Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following: Ensure accurate and consistent establishment of end-to-end warranty processes, from claim submission through validation, adjudication, and closure. Responsible for the development, refinement, and deployment of warranty policies, procedures, and guidelines. Ensure policies are clearly defined, documented, and effectively communicated across all stakeholders. Identify gaps, ambiguities, or inconsistencies in existing policies and drive clarifications and improvements. Partner with cross-functional teams to ensure warranty policies align with product design, service procedures, and customer commitments. Identify deviations from standard procedures and implement corrective actions and training. Ensure compliance with internal standards, legal requirements, and regulatory expectations. Drive continuous improvement initiatives focused on simplification, standardization, and accuracy in claims handling. Translate operational insights into process updates, policy enhancements, or training needs. Collaborate closely with Service, Engineering, Quality, and IT to ensure alignment between process design and operational execution. Provide business input for system rules, validation logic, and workflows based on operational needs. Location & Travel Expectations: This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. This role requires 4-5 days per week in the office, with regular in-person meetings and events. Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time. Travel: the role requires regular attendance at meetings and events in other Scout locations, such as, Columbia SC, Novi MI, and Fremont, CA. Domestic and international travel is expected for approximately 10% of working days, with potentially more frequent international travel for training and coordination during the first two years. What you’ll bring We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: Bachelor’s degree in engineering, Business, Automotive Technology, or related field. 8+ years of experience in warranty operations, claims, or service within an OEM or similar environment. Strong knowledge of warranty policies, procedures, and claims handling frameworks, with the ability to interpret and apply them consistently. Proven experience managing warranty process execution, including claim validation, adjudication, and compliance with service processes. Experience contributing to the development, improvement, or standardization of warranty policies and processes. Solid understanding of service operations, repair workflows, and vehicle systems/components. Experience working with warranty systems or ERP platforms (e.g., SAP, Oracle, Salesforce, or similar tools). Ability to translate operational and process requirements into system inputs, including validation logic and workflows, in collaboration with IT or systems teams. Strong analytical skills, with the ability to interpret data, identify process gaps, and drive improvements. High attention to detail with a focus on accuracy, consistency, and compliance. Excellent communication and collaboration skills, with the ability to train, guide, and influence cross-functional stakeholders and external partners. Experience working in fast-paced, high-volume, and cross-functional environments. Structured, process-oriented mindset with a strong commitment to standardization and continuous improvement. Comfort with the ambiguity and uncertainty that is present in early-stage startup environments, without losing focus on delivering results. A strong desire to work at the cutting edge of electric, off-road vehicle technical design and process development. Proficiency in German is a plus. What you'll gain The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights: Competitive insurance including: Medical, dental, vision and income protection plans 401(k) program with: An employer match and immediate vesting Generous Paid Time Off including: 20 days planned PTO, as accrued 40 hours of unplanned PTO and 14 company or floating holidays, annually Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave Pay Transparency This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent. Initial base salary range = $130,000.00 - $160,000.00 Internal leveling code: IC8 Notice to applicants: To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older. Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. Residing in New York City: This role is not eligible for remote work in New York City. Equal Opportunity Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.", "summaryDescription" : "Sr. Warranty Specialist at Scout Motors. Skills: Warranty processes, Policy development, Claims handling, Continuous improvement. Establish end-to-end warranty processes. Develop warranty policies, procedures, and guidelines", "postedDate" : "2026-06-11T07:17:43.910", "createdAt" : "2026-06-11T07:17:43.910", "lastUpdated" : "2026-06-11T08:00:25.684", "ingestTimestamp" : "2026-06-11T07:17:43.910", "mongoId" : "6a2a3f5374d8ee00a05c2381", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 130000, "salaryAnnualMax" : 160000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Warranty claims", "Process execution", "Policy interpretation", "System rule translation", "Data interpretation", "Warranty processes", "Policy development", "Claims handling", "Continuous improvement", "Warranty operations", "Service operations", "Process management", "System inputs", "Operational insights", "Automotive technology", "Electric vehicles", "Range extender powertrain", "Vehicle systems", "Vehicle components", "SAP", "Oracle", "Salesforce" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "commercial-operations", "dataQualityScore" : 0.8888889, "_score" : 552.50574, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2cb13874d8ee00a09dc891", "title" : "Team Lead Customer Success (all genders)", "company" : "Wemolo", "industry" : "Operations", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Lead Customer Success role in Munich, Germany, adjusted for the SaaS industry and company size." }, "location" : "Munich", "locations" : [ "Munich" ], "timestamp" : "2026-06-15T11:41:19.973", "fingerprint" : "a9b38bcd8a4d774d68f45a2bda8e9e14c4982c1ffa2d8e260aa360cf429de96e", "source" : "ashby", "language" : "de", "applyUrl" : "https://jobs.ashbyhq.com/wemolo/ce669e90-0c6e-4365-93fa-b6e0bc81a853/application", "externalId" : "ce669e90-0c6e-4365-93fa-b6e0bc81a853", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Munich", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.1371079,11.5753822" } ], "locationText" : "Munich, Germany", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "experienceMaxYears" : 4, "experienceLevel" : "Lead", "professionalSkills" : [ "People Leadership", "Team Enablement", "Operative Control", "Process Optimization", "Escalation Management", "Stakeholder Interface", "Project Participation" ], "hardSkillsList" : [ "Customer Segmentation", "Customer Health Tracking", "Cycle Times", "Onboarding Quality" ], "softSkillsList" : [ "Empathic", "Structured" ], "hardSkills" : [ { "name" : "Customer Segmentation", "level" : "intermediate" }, { "name" : "Customer Health Tracking", "level" : "intermediate" }, { "name" : "Cycle Times", "level" : "intermediate" }, { "name" : "Onboarding Quality", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathic" }, { "name" : "Structured" } ], "majorSkills" : "Customer Success, People Leadership, Process Optimization", "majorSkillsList" : [ "Customer Success", "People Leadership", "Process Optimization" ], "coreResponsibilities" : "Lead and mentor team, Conduct 1:1s, Provide feedback, Conduct development talks, Create development paths, Establish responsibilities, Control team priorities, Monitor KPIs, Translate segmentation framework, Introduce readiness tracking, Act as sparring partner, Coach team, Coordinate handovers, Represent team, Participate in projects, Standardize processes, Expand leveling framework", "teamCollaboration" : "Commercial team; Head of Customer Success; Cross-departmental projects", "domainKnowledge" : "Digital parking management; SaaS; Hardware; Software", "domainList" : [ "digital-parking-management", "saas", "hardware", "software" ], "domainSpecificKnowledge" : [ "Digital parking management", "SaaS", "Hardware", "Software" ], "toolProficiency" : [ "Salesforce", "Notion" ], "communicationSkills" : "Customer contact", "qualificationsBasic" : "2-4 years experience, Customer Success experience, Leadership experience, German C2 level, English C1 level", "qualificationsPreferred" : "SaaS company experience, Tech company experience, Physical component experience, Customer Segmentation experience, Customer Health Scoring experience, Cycle-Time Metrics experience", "remoteFriendly" : true, "rawDescription" : "Wemolo ist einer der führenden Anbieter für digitales Parkraum-Management in Europa. Wir verbinden innovative Technologie, physische Operations und Customer Excellence – und wachsen schnell in Deutschland, Österreich, der Schweiz, Polen und Italien. Für unser deutsches Customer Success suchen wir eine empathische und strukturierte Führungspersönlichkeit, die das Team auf das nächste Level hebt. In dieser Rolle bist du ein strategischer \"Enabler\": dein Fokus liegt zu 100 % auf dem Teamerfolg, der Prozessqualität und einem erstklassigen Onboarding unserer Kunden. WHAT TO EXPECT - People Leadership: Du führst und mentorst ein Team von rund 7 Customer Success Managerinnen und Managern (ein Mix aus Junior- und Senior-Profilen) durch regelmäßige 1:1s, klares Feedback und individuelle Entwicklungsgespräche. - Team-Enablement: Du schaffst sichtbare Entwicklungspfade innerhalb des Teams und etablierst klare Verantwortlichkeiten, um Einzelpersonenabhängigkeiten nachhaltig abzubauen. - Operative Steuerung: Du steuerst die Prioritäten des Teams und überwachst zentrale KPIs wie Cycle Times, Customer Health und die Onboarding-Qualität. - Prozess-Optimierung: Du übersetzt unseren Kundensegmentierungsrahmen in den Teamalltag und führst ein strukturiertes Customer Readiness Tracking ein. - Eskalations-Management: Du agierst als verlässliche Sparringspartner- und Eskalationsinstanz und coachst dein Team bei komplexen Kundensituationen, während die finale Lösungsfindung und Ownership beim Customer Success Manager bleibt. - Stakeholder-Schnittstelle: Du koordinierst die Account-Management-Übergabeprozesse mit dem Commercial-Team und vertrittst die Stimme deines Teams strukturiert gegenüber dem Head of Customer Success. - Projektmitarbeit: Du wirkst aktiv an abteilungsübergreifenden Projekten mit, wie der Standardisierung von Prozessen und dem Ausbau unseres Leveling-Frameworks. INSPIRE US BY Must-haves: - Background: Du hast ein erfolgreich abgeschlossenes Studium oder eine vergleichbare Qualifikation und bringst 2–4 Jahre fundierte Berufserfahrung im Customer Success oder einem vergleichbaren operativen Kundenkontakt-Umfeld mit. - Leadership Erfahrung: Du konntest bereits signifikante erste Führungserfahrung sammeln – sei es in einer disziplinarischen Rolle, als Senior CSM mit Mentoring-Verantwortung oder in einer informellen Teamlead-Funktion. - Enabler Mentalität: Du definierst deinen Erfolg durch den Erfolg deines Teams und befähigst Menschen dazu, Probleme selbstständig zu lösen. - Strukturierungsstärke: Du zeichnest dich durch eine extrem strukturierte Arbeitsweise aus, denkst in skalierbaren Strukturen und Prozessen und schaffst dadurch Klarheit für dein Team. - Ownership im Wandel: Du zeigst dich belastbar und übernimmst Ownership in einer dynamischen Übergangsphase, in der sich das Team und die Strukturen im Aufbau befinden. - Language Skills: Du kommunizierst absolut sicher und professionell auf Deutsch (C2-Niveau) und Englisch (mindestens C1-Niveau) – sowohl intern als auch im direkten Kundenkontakt. Nice-to-haves (Extra points for): - Domain Expertise: Erfahrung in einem SaaS- oder Tech-Unternehmen, idealerweise mit einer physischen Komponente (Kombination aus Hardware & Software). - Tool-Knowledge: Vertrautheit mit gängigen CRM- und Operations-Tools wie Salesforce, Notion oder vergleichbaren Systemen. - Methoden-Kompetenz: Erste Berührungspunkte mit Customer Segmentation, Customer Health Scoring oder Cycle-Time-Metriken. INNOVATION THROUGH DIVERSITY Unabhängig von deinem Hintergrund, deiner Herkunft, deiner Geschlechtsidentität oder deinen individuellen Voraussetzungen ist es deine Persönlichkeit, die uns interessiert. Deshalb schaffen wir eine Kultur des Miteinanders und des Respekts, in der jedes Teammitglied ein Mitspracherecht hat, sich persönlich weiterentwickeln kann und wertgeschätzt fühlt. STILL HERE? DANN KÖNNTEN WIR EIN PERFEKTES MATCH SEIN! Bewirb dich am besten über unser Bewerbungsportal - so landet deine Bewerbung direkt bei uns im Team und wir können sie schnell und unkompliziert prüfen. Falls du Fragen hast, schreibe gerne an Mary Wolf unter mary.wolf@wemolo.com. Ready to own (y)our growth?", "summaryDescription" : "Team Lead Customer Success (all genders) at Wemolo. Skills: Customer Success, People Leadership, Process Optimization. Lead and mentor team. Conduct 1:1s", "createdAt" : "2026-06-14T04:19:21.760", "lastUpdated" : "2026-06-15T11:41:19.973", "ingestTimestamp" : "2026-06-14T04:19:21.760", "mongoId" : "6a2cb13874d8ee00a09dc891", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Customer Segmentation", "Customer Health Tracking", "Cycle Times", "Onboarding Quality", "Empathic", "Structured", "Customer Success", "People Leadership", "Process Optimization", "Team Enablement", "Operative Control", "Escalation Management", "Stakeholder Interface", "Project Participation", "Digital parking management", "SaaS", "Hardware", "Software", "Salesforce", "Notion" ], "skillCount" : 20, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 547.8486, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2cafe274d8ee00a09d81ce", "title" : "Senior All-Source Intelligence Analyst", "company" : "TRM Labs", "industry" : "R&D", "salary" : { "min" : 3500000.0, "max" : 6000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior All-Source Intelligence Analyst in the Technology industry in India, adjusted for seniority and company size." }, "location" : "APAC", "locations" : [ "APAC" ], "timestamp" : "2026-06-15T21:52:51.889", "fingerprint" : "38f86d2f838f96836bc1e417d37c97412f2d62a83f8c92ceb9d36e5f130adea4", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/trm-labs/3706989d-27e6-4c02-99a4-e0d14ce16abf/application", "externalId" : "3706989d-27e6-4c02-99a4-e0d14ce16abf", "industryFunction" : { }, "structuredLocations" : [ { "continent" : "as", "workMode" : "onsite" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 8, "experienceLevel" : "Senior", "technicalSkills" : "OSINT, GEOINT, AdTech analysis, On-chain attribution, AI tools", "professionalSkills" : [ "Investigative analysis", "Targeting analysis", "Operational planning", "Intelligence collection" ], "hardSkillsList" : [ "Cell triangulation", "IP geolocation", "Infrastructure attribution", "Link analysis", "Pattern analysis" ], "hardSkills" : [ { "name" : "Cell triangulation", "level" : "intermediate" }, { "name" : "IP geolocation", "level" : "intermediate" }, { "name" : "Infrastructure attribution", "level" : "intermediate" }, { "name" : "Link analysis", "level" : "intermediate" }, { "name" : "Pattern analysis", "level" : "intermediate" } ], "majorSkills" : "All-source analysis, Intelligence targeting, OSINT collection", "majorSkillsList" : [ "All-source analysis", "Intelligence targeting", "OSINT collection" ], "coreResponsibilities" : "Run intelligence operations, Run OSINT operations, Trace scam compounds geographically, Trace scam compounds operationally, Identify operators, Identify controllers, Identify movement patterns, Process investigative returns, Feed victim data, Feed operator data, Feed infrastructure data, Find operational networks, Multiply investigative leads, Partner with SME team, Partner with on-chain analysts, Partner with targeting cell, Translate collection strategy, Translate disruption strategy", "teamCollaboration" : "Pod of investigators; Scams SME team; On-chain analysts; DC-based targeting cell", "domainKnowledge" : "Crypto investigations; Crypto-enabled scams; Financial crime; Scam compound operators; Threat networks; Fraud networks; Cyber infrastructure", "domainList" : [ "crypto-investigations", "crypto-enabled-scams", "financial-crime", "scam-compound-operators", "threat-networks", "fraud-networks", "cyber-infrastructure" ], "domainSpecificKnowledge" : [ "Crypto investigations", "Crypto-enabled scams", "Financial crime", "Scam compound operators", "Threat networks", "Fraud networks", "Cyber infrastructure" ], "problemSolvingSkills" : "Pivoting from leads", "specialRequirements" : "Bangkok presence, Extensive APAC travel", "qualificationsBasic" : "US Citizenship required, 5-8+ years investigative experience, 5-8+ years targeting experience, OSINT tradecraft experience, Cell triangulation experience, IP geolocation experience, GEOINT experience, AdTech analysis experience, Infrastructure attribution experience, Link analysis skills, Pattern analysis skills, AI tools for investigations", "qualificationsPreferred" : "Financial crime experience a plus, Crypto experience a plus, Regional language skills a differentiator", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "BUILD A SAFER WORLD. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. About the Role TRM Labs builds the intelligence infrastructure behind the world's most consequential crypto investigations. As a Senior All-source Intelligence Analyst, you will anchor TRM's in-region targeting capability — working closely with a pod of investigators operating from Southeast Asia to disrupt crypto-enabled scam networks at their source. You will fuse OSINT collection disciplines, in-region operational access, and financial intelligence to build targeting packages on the scam compound operators, financial service providers, and cyber infrastructure that enable large-scale fraud across the region. The impact you will have: - Run intelligence and OSINT operations end-to-end against scam infrastructure across Southeast Asia, converting collection into targeting-ready intelligence for TRM teams and government partners. - Trace scam compounds geographically and operationally — combining cell triangulation, IP geolocation, GEOINT, adtech, physical OSINT, on-chain attribution, and commercially available data to identify operators, controllers, and movement patterns across across Myanmar, Laos, Cambodia, and Thailand. - Work the intelligence flywheel operationally — processing investigative returns at high volume and feeding victim, operator, and infrastructure data into TRM’s intelligence and product pipelines. - Find the seams — pivot from a single victim, wallet, device, or compound lead into uncovering broader operational networks and multiplying investigative leads. - Partner with TRM’s Scams SME team, on-chain analysts, and the DC-based targeting cell to translate regional collection and disruption strategy into targeting packages that support government enforcement actions. What we're looking for: - US Citizenship required. Bangkok presence or extensive APAC travel required. - 5-8+ years of all-source investigative or targeting experience — federal law enforcement (former 1811s — e.g., FBI, HSI, IRS-CI, Secret Service), Intelligence Community all-source analysis, or mission-aligned private sector equivalent - Operational Leadership — Proven experience building targeting packages for intelligence or law enforcement partners and coordinating small analytic teams or investigative pods in a player-coach capacity. - Investigative & Targeting Experience — in the Intelligence Community, DoD, federal law enforcement, or a mission-aligned private sector environment. - OSINT Tradecraft — Hands-on experience with cell triangulation, IP geolocation, GEOINT, AdTech analysis, and infrastructure attribution. - Targeting & Analysis Skills — Proven ability to build operational intelligence products and pivot from a single lead into broader operational networks using strong link and pattern analysis. - APAC Operational Experience — Southeast Asia field experience (particularly Thailand, Myanmar, Laos, or Cambodia) strongly preferred; regional language skills are a major differentiator. - AI & Investigative Fluency — Comfortable using AI tools to accelerate investigative workflows, synthesize data, and draft operational outputs. - Mission Alignment — Financial crime or crypto experience is a plus, not a requirement. About the Team: - TRM's Primary Intelligence function sits within R&D and leads intelligence product development for government and commercial customers - Close collaboration with TRM's Scams SME team, who provide foundational scam compound domain context - This is a build role: you will establish TRM's APAC field presence and targeting capability from the ground up Team Operating Rhythms - Weekly team syncs to align targeting priorities and review disruption opportunities - Daily async standups via Slack on active work, returns, and target packages in flight - Primary time zone overlap: US Eastern / APAC - All output documented in Notion and TRM’s investigative tools - Surge availability expected during time-sensitive disruption windows LIFE AT TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly as we experiment and iterate - Work that often requires operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like AI FLUENCY AT TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. LEADERSHIP PRINCIPLES We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. JOIN OUR MISSION At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. PRIVACY POLICY AND ADDITIONAL INFORMATION By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy. We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog. RECRUITMENT AGENCIES TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. LEARN MORE: COMPANY VALUES https://www.trmlabs.com/culture | INTERVIEWING https://www.trmlabs.com/interviewing | FAQS https://www.trmlabs.com/faq", "summaryDescription" : "Senior All-Source Intelligence Analyst at TRM Labs. Skills: All-source analysis, Intelligence targeting, OSINT collection. Run intelligence operations. Run OSINT operations", "createdAt" : "2026-06-14T18:22:31.146", "lastUpdated" : "2026-06-15T21:52:51.889", "ingestTimestamp" : "2026-06-14T18:32:19.143", "mongoId" : "6a2cafe274d8ee00a09d81ce", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Cell triangulation", "IP geolocation", "Infrastructure attribution", "Link analysis", "Pattern analysis", "All-source analysis", "Intelligence targeting", "OSINT collection", "Investigative analysis", "Targeting analysis", "Operational planning", "Intelligence collection", "Crypto investigations", "Crypto-enabled scams", "Financial crime", "Scam compound operators", "Threat networks", "Fraud networks", "Cyber infrastructure" ], "skillCount" : 19, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 524.42285, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.9 }, { "id" : "6a305a74f292fd229cf51532", "title" : "Customer Service on-site", "company" : "Reolink", "industry" : "Technology", "salary" : { "min" : 42500.0, "max" : 57500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customer Service role in Knoxville, United States, adjusted for the technology industry and company size." }, "location" : "BO1-C-8， Boutique Office 2, Menara 2, KL Eco City, No.3, Jalan Bangsar , KL 59200 W.P.", "locations" : [ "BO1-C-8， Boutique Office 2", "Menara 2", "KL Eco City", "No.3", "Jalan Bangsar", "KL 59200 W.P." ], "timestamp" : "2026-06-16T07:23:56.815", "fingerprint" : "23c224a8fbd096b6ba3a2eefb3462272e479e9e27a3ba81980bad2fe08ec52f7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/reolink/jobs/4115510009", "externalId" : "4115510009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Knoxville", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.9603948,-83.9210261" } ], "locationText" : "Knoxville, Tennessee, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "professionalSkills" : [ "Technical support", "Business process optimization", "Service quality improvement" ], "hardSkillsList" : [ "Product training", "Agent assistance" ], "hardSkills" : [ { "name" : "Product training", "level" : "intermediate" }, { "name" : "Agent assistance", "level" : "intermediate" } ], "majorSkills" : "Customer Success, Technical Support, Customer Service", "majorSkillsList" : [ "Customer Success", "Technical Support", "Customer Service" ], "coreResponsibilities" : "Communicate with global customers, Maintain corporate brand image, Enhance corporate brand image, Handle first-level escalated technical issues, Collaborate with R&D teams, Drive problem resolution, Improve customer satisfaction, Provide on-site technical support, Provide agent assistance, Resolve complex product-related technical issues, Enhance service quality, Conduct product training, Conduct business-related training, Ensure agent proficiency, Ensure adherence to service standards, Identify operational issues, Optimize business processes, Improve service efficiency", "teamCollaboration" : "Collaborate with R&D teams; Agent assistance", "domainKnowledge" : "Intelligent visual technology; Security solutions", "domainList" : [ "intelligent-visual-technology", "security-solutions" ], "domainSpecificKnowledge" : [ "Intelligent visual technology", "Security solutions" ], "communicationSkills" : "Fluent English", "problemSolvingSkills" : "Resolve issues quickly; Problem resolution", "outcomesObjectives" : "Improve customer satisfaction; Enhance service quality; Improve service efficiency", "qualificationsBasic" : "Bachelor's degree or above, 1 year on-site call center support experience, Fluent English listening, speaking, reading, writing, Excellent service orientation, Teamwork skills, Communication skills, Ability to resolve issues quickly, Ability to drive results, English proficiency required", "qualificationsPreferred" : "Background in security industry preferred, Chinese language preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Job Responsibilities: 1. Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image. 2. Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction. 3. Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality. 4. Conduct product and business-related training for call center agents to ensure their proficiency in product usage and strict adherence to service standards. 5. Effectively identify operational issues within the call center, optimize business processes, and improve service efficiency. Qualifications: l Bachelor's degree or above, any major is acceptable. l minimum 1 year of on-site call center support experience, with a background in the security industry preferred. l English proficiency: with fluent English listening, speaking, reading, and writing skills, enabling its use as a working language. l Excellent service orientation, teamwork, and communication skills, with the ability to resolve issues quickly and drive results. Job Type: Full-time Experience: Service technician: 3 years (Required) Language: English (Required) Chinese (Preferred) Work Location: In person", "summaryDescription" : "Customer Service on-site at Reolink. Skills: Customer Success, Technical Support, Customer Service. Communicate with global customers. Maintain corporate brand image", "postedDate" : "2026-06-15T23:22:07.514", "createdAt" : "2026-06-15T23:22:07.514", "lastUpdated" : "2026-06-16T07:23:56.815", "ingestTimestamp" : "2026-06-15T23:22:07.514", "mongoId" : "6a305a74f292fd229cf51532", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42500, "salaryAnnualMax" : 57500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Product training", "Agent assistance", "Customer Success", "Technical Support", "Customer Service", "Technical support", "Business process optimization", "Service quality improvement", "Intelligent visual technology", "Security solutions" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 520.3666, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69cf26122beec4dd3d90b4c2", "title" : "Cardiac Monitor Technician", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Cardiac Monitor Technician in Crystal River, United States, with adjustments for the healthcare industry and typical company size." }, "location" : "United States-Florida-Crystal River", "locations" : [ "United States-Florida-Crystal River", "
TGH Crystal River (TGHCR)
6201 N Suncoast Boulevard

Crystal River, 34428

" ], "certifications" : [ "Basic Life Support (BLS)" ], "timestamp" : "2026-06-16T00:41:44.660", "fingerprint" : "7937c8594df009b0af1b04d94fc6912941cd0a1ef98b425ccab22fbbf95e1ddb", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=676161", "externalId" : "676161", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Crystal River", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.9024790,-82.5926012" } ], "locationText" : "Crystal River, Florida, United States", "minimumEducation" : "High School Diploma or GED", "hardSkillsList" : [ "Arrhythmia recognition", "EKG interpretation" ], "hardSkills" : [ { "name" : "Arrhythmia recognition", "level" : "intermediate" }, { "name" : "EKG interpretation", "level" : "intermediate" } ], "majorSkills" : "Cardiac rhythm monitoring, EKG interpretation", "majorSkillsList" : [ "Cardiac rhythm monitoring", "EKG interpretation" ], "coreResponsibilities" : "Monitor cardiac rhythms, Identify normal cardiac rhythms, Identify dysrhythmias, Report findings to personnel, Document rhythm, Label rhythm strips, Interpret rhythm strips, Perform 12 lead EKGs, Maintain telemetry monitors, Clean telemetry monitors, Interpret changes in rhythms, Record rhythm strips, Communicate lethal arrhythmias, Maintain alarms, Identify EKGs, Work with computer system, Maintain ER flow, Facilitate transfers, Facilitate admissions, Facilitate discharges, Answer telephone, Answer intercom, Relay messages", "teamCollaboration" : "Communicate with nursing staff", "domainKnowledge" : "Cardiac rhythms; Normal cardiac rhythms; Lethal arrhythmias", "domainList" : [ "cardiac-rhythms", "normal-cardiac-rhythms", "lethal-arrhythmias" ], "domainSpecificKnowledge" : [ "Cardiac rhythms", "Normal cardiac rhythms", "Lethal arrhythmias" ], "toolProficiency" : [ "Telemetry monitors" ], "documentationSkills" : "Rhythm documentation", "qualificationsBasic" : "Basic EKG class, Demonstration of competency through testing", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Under general supervision, follows established policies, procedures, and professional guidelines. Responsible for monitoring and identifying basic normal cardiac rhythms, dysrhythmias, and lethal arrhythmias; reporting these findings to the appropriate personnel, and rhythm documentation and labeling per TGH policy. Promotes and maintains patient support including but not limited to: interprets and post rhythm strips and protocol, performs 12 lead EKGs. Maintain and clean portable telemetry monitors between patient use according to manufacturer's guidelines. Essential Functions · Accurately interprets changes in rhythms. · Records rhythm strips as required. · Demonstrates arrhythmia recognition skills. · Communicates lethal arrhythmias to nursing staff and documents strips as requested. · Maintains alarms on at all times with rates set safely to minimize false alarms. · Identifies individual EKGs with proper patient identifiers. · Works with the computer system, including Maintains flow through the ER and facilitate transfers, admissions and discharges timely. · Answers telephone and intercom in a pleasant and professional manner and relays message accurately and quickly. · Reports any malfunction of monitoring equipment to the Biomedical Technicians, Charge Nurse, and Nursing Director Education High School Diploma or GED Certification Basic Life Support (BLS) through American Heart Association or American Red Cross Work Experience Basic EKG class and demonstration of competency through testing. Crystal River", "summaryDescription" : "Cardiac Monitor Technician. Skills: Cardiac rhythm monitoring, EKG interpretation. Monitor cardiac rhythms. Identify normal cardiac rhythms", "createdAt" : "2026-06-14T21:16:25.002", "lastUpdated" : "2026-06-16T00:41:44.660", "ingestTimestamp" : "2026-06-14T21:16:25.002", "mongoId" : "69cf26122beec4dd3d90b4c2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Arrhythmia recognition", "EKG interpretation", "Cardiac rhythm monitoring", "Cardiac rhythms", "Normal cardiac rhythms", "Lethal arrhythmias", "Basic Life Support (BLS)", "Telemetry monitors" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 519.32697, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a837774d8ee00a06761b7", "title" : "Associate, Corporate Issues", "company" : "Weber Shandwick", "salary" : { "min" : 52000.0, "max" : 60000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-14T09:50:18.057", "fingerprint" : "3d59f3c2686a5c6d9feca374421f2322db8638f2b4229aee44b83a65200a3a8a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.webershandwick.com/work-at-weber/careers/?gh_jid=8529884002", "externalId" : "8529884002", "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "Brandwatch, Sysomos, Cision, Muckrack, TV Eyes, Critical Mention, Lexis-Nexis", "professionalSkills" : [ "Issues management", "Public affairs", "Crisis communications", "Strategic recommendations", "Client service" ], "hardSkillsList" : [ "Writing skills", "Analytical fluency", "Social analytics", "Research skills", "Executive summaries", "Actionable recommendations" ], "softSkillsList" : [ "Analytical mind", "Curiosity" ], "hardSkills" : [ { "name" : "Writing skills", "level" : "intermediate" }, { "name" : "Analytical fluency", "level" : "intermediate" }, { "name" : "Social analytics", "level" : "intermediate" }, { "name" : "Research skills", "level" : "intermediate" }, { "name" : "Executive summaries", "level" : "intermediate" }, { "name" : "Actionable recommendations", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical mind" }, { "name" : "Curiosity" } ], "majorSkills" : "Crisis communications, Issues management, Public affairs, Social analytics", "majorSkillsList" : [ "Crisis communications", "Issues management", "Public affairs", "Social analytics" ], "coreResponsibilities" : "Support corporate issues situations, Support crisis communications situations, Develop press releases, Develop crisis plans, Develop media strategies, Develop reactive media statements, Develop talking points, Develop FAQs, Develop memos, Develop crisis simulations, Monitor client issues, Triage client issues, Conduct pressing research, Prepare executive summaries, Prepare analyses, Distill complex information, Propose strategic recommendations, Propose actionable recommendations, Provide input on projects, Prepare for client meetings, Take part in client meetings, Capture notes, Capture agenda action items, Capture call recaps, Update trackers, Update timelines, Update status documents, Produce high quality work, Update manager on progress, Build own knowledge, Contribute to team culture, Display supportive behaviors, Participate in on-duty schedule, Handle critical client reports, Handle ad-hoc research, Support emergent crises", "teamCollaboration" : "Multi-office client teams; Inclusive team culture; Senior leadership; Associate-level staff", "projectManagementSkills" : [ "Scope work", "Manage vendors", "Track budget", "Prioritize multiple tasks", "Manage deadlines", "Take ownership", "Manage projects", "See projects through" ], "domainKnowledge" : "Corporate financials; Cybersecurity issues; Product safety issues; Product recalls; Natural disaster response; Executive leadership changes; IPOs; Fake news", "domainList" : [ "corporate-financials", "cybersecurity-issues", "product-safety-issues", "product-recalls", "natural-disaster-response", "executive-leadership-changes", "ipos", "fake-news" ], "domainSpecificKnowledge" : [ "Corporate financials", "Cybersecurity issues", "Product safety issues", "Product recalls", "Natural disaster response", "Executive leadership changes", "IPOs", "Fake news" ], "toolProficiency" : [ "Microsoft Suite", "Brandwatch", "Sysomos", "Cision", "Muckrack", "TV Eyes", "Critical Mention", "Lexis-Nexis" ], "communicationSkills" : "Oral communication; Written communication; Client meetings", "documentationSkills" : "Writing skills", "continuousLearning" : "Actively builds own knowledge", "problemSolvingSkills" : "Analytical mind; Problem solver; Resourceful", "specialRequirements" : "On-Duty rotational schedule, Evening hours, Weekend hours", "qualificationsBasic" : "1-2 years professional experience, BA or BS degree, Knowledge of basic PR skills, Knowledge of client service, Fluent in Microsoft Suite, Proficiency in research platforms, Proficiency in media platforms, Proficiency in social monitoring platforms", "qualificationsPreferred" : "Experience in issues management", "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations. Associate, Crisis Communications The Weber Shandwick New York office is seeking an Associate in New York to join its Global Crisis and Issues Practice. The Global Crisis and Issues team, part of the Weber Advisory group, helps leading organizations across the world both manage breaking negative issues and events affecting reputation and develop the internal culture and infrastructure needed to predict, prepare, and navigate them effectively. From conspiracy theories, environmental incidents and multinational bankruptcies to executive controversies and sweeping product recalls to high-profile litigation and fake news, we live at the front lines of media, culture, and conversation. Whether it is a program affecting internal stakeholders or an external effort to protect or defend an organization’s reputation, we work together with colleagues from around the country and globe daily, supplying crisis counsel to clients across industries and sectors, making deep curiosity a requisite for this position.   Candidate Qualities   As an Associate, you will have the unique opportunity to help drive communications around these challenging and exciting projects. You will be a day-to-day leader among the team’s Associate-level staff, working directly with senior leadership to help drive research, develop materials, staff projects, scope work, manage vendors, track budget and balance multiple shifting priorities in real-time. The ideal candidate will have excellent writing skills and the ability to perform in a fast-paced, deadline-oriented environment. You will be intimately familiar with current events and news trends and be able to translate that knowledge into actionable insights for clients. This extends to social and digital communications: you must have true analytical fluency in this area. A strong academic record is necessary, and experience in issues management is a bonus – but candidates of all backgrounds are encouraged to apply.  Our Team Our team is a group of smart, analytical and hardworking people who care deeply about helping lead our clients through a crisis to make a positive impact on society. We are on the front lines of some of the biggest, most complex issues – and the nature of our work requires an ability and eagerness to juggle multiple responsibilities and work on multi-office client teams. You will have the opportunity to play a leading role in driving both ongoing client engagements and discrete projects.  What You Will Be Doing    Serves as key team member to support a range of complex, high-profile corporate issues /crisis communications situations (i.e., cybersecurity issues, product safety issues and recalls, natural disaster response, executive leadership changes, IPOs etc.)   Supports development of press releases, crisis plans, media strategies, reactive media statements, talking points, FAQs, memos, crisis simulations and other deliverables as needed;  Supports monitoring and triaging of client issues   Conducts pressing research on a wide range of issues, review and prepare executive summaries and/or analyses detailing clear and concise findings, distill complex and substantial amounts of information into concise summaries and insights; begin to propose strategic and actionable recommendations  Provides input during development of projects based on insights and knowledge of client preferences  Prepares for and takes part in client meetings, including accurately capturing notes, agenda action items, call recaps, updating trackers, timelines and status documents Serves as role model to team members, producing high quality work and continually updating manager on activity progress Actively builds own knowledge, contributes to inclusive team culture and consistently displays behaviors that support integration Participates in our A-Team's On-Duty rotational schedule covering evening and weekend hours, to handle critical client reports, ad-hoc research, and support emergent crises.   What We Are Looking For   Strong writing skills and meticulous attention to detail  Strong understanding of social analytics  Full analytical fluency in all social/digital platforms  Crisis communications, issues management, and/or public affairs experience  Sharp curiosity and an analytical mind   Ability to provide strategic and actionable recommendations based on research Highly effective oral and written communication skills  Familiarity with corporate financials Ability to prioritize multiple tasks and manage deadlines in a consistent manner Resourceful, effective problem solver Comfortable asking for help from and providing direction to team members Ability to take ownership, manage and see projects through from start to finish  Proactive self-starter and a quick learner Strong work ethic  Basic Qualifications  1-2 years of professional experience: in an agency/strategic consulting firm, political campaign or organization, law or similar setting  BA or BS, preferably in Political Science, history, journalism, International Relations or similar fields -Knowledge of basic PR skills and client service   Fluent in Microsoft Suite (e.g., Word, PowerPoint, Excel) and proficiency in research, media and social monitoring platforms (e.g., Brandwatch, Sysomos, Cision, Muckrack, TV Eyes, Critical Mention, Lexis-Nexis)  Salary range: $52,000 USD – $60,000 USD Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications. Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status. #LI-PV1 We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.", "summaryDescription" : "Associate, Corporate Issues at Weber Shandwick. Skills: Crisis communications, Issues management, Public affairs, Social analytics. Support corporate issues situations. Support crisis communications situations", "postedDate" : "2026-06-11T20:23:42.737", "createdAt" : "2026-06-11T20:23:42.737", "lastUpdated" : "2026-06-14T09:50:18.057", "ingestTimestamp" : "2026-06-11T20:23:42.737", "mongoId" : "6a2a837774d8ee00a06761b7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 60000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Writing skills", "Analytical fluency", "Social analytics", "Research skills", "Executive summaries", "Actionable recommendations", "Analytical mind", "Curiosity", "Crisis communications", "Issues management", "Public affairs", "Strategic recommendations", "Client service", "Scope work", "Manage vendors", "Track budget", "Prioritize multiple tasks", "Manage deadlines", "Take ownership", "Manage projects", "See projects through", "Corporate financials", "Cybersecurity issues", "Product safety issues", "Product recalls", "Natural disaster response", "Executive leadership changes", "IPOs", "Fake news", "Microsoft Suite", "Brandwatch", "Sysomos", "Cision", "Muckrack", "TV Eyes", "Critical Mention", "Lexis-Nexis" ], "skillCount" : 37, "jobCategory" : "other", "jobSubcategory" : "public-relations", "dataQualityScore" : 0.8888889, "_score" : 518.7512, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2d017574d8ee00a0aba825", "title" : "Public Skating Monitor", "industry" : "Sports & Fitness", "salary" : { "min" : 31500.0, "max" : 40500.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Public Skating Monitor in Belleville, Canada, adjusted for industry and full-time employment." }, "location" : "Belleville, ON", "locations" : [ "Belleville, ON" ], "timestamp" : "2026-06-16T04:40:40.871", "fingerprint" : "befedd9e37f2dbe783aab16527529664b8d538b6d8d1888abebad672263aa73f", "source" : "jazzhr", "language" : "en", "externalId" : "Nsiep3l2jG", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Belleville", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.2436328,-77.3607597" } ], "locationText" : "Belleville, Ontario, Canada", "coreResponsibilities" : "Monitor public skating activities, Ensure safety of patrons, Enforce facility rules, Assist patrons with equipment, Maintain ice surface cleanliness, Respond to emergencies", "domainKnowledge" : "Ice rink operations; Skating safety protocols", "domainList" : [ "ice-rink-operations", "skating-safety-protocols" ], "domainSpecificKnowledge" : [ "Ice rink operations", "Skating safety protocols" ], "communicationSkills" : "Patron assistance", "problemSolvingSkills" : "Emergency response", "specialRequirements" : "Must be able to stand for extended periods, Must be able to lift up to 25 lbs", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Public Skating Monitor. Monitor public skating activities. Ensure safety of patrons", "createdAt" : "2026-06-14T18:58:43.447", "lastUpdated" : "2026-06-16T04:40:40.871", "ingestTimestamp" : "2026-06-14T18:58:43.447", "mongoId" : "6a2d017574d8ee00a0aba825", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Ice rink operations", "Skating safety protocols" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "_score" : 507.07108, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Sports & Fitness", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2a840d74d8ee00a0677d53", "title" : "Associate, Corporate Issues", "company" : "Circa - IPG DXTRA", "salary" : { "min" : 52000.0, "max" : 60000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-14T22:13:35.603", "fingerprint" : "61e14761294134aa115ca4fecf29d8909817375142c26242d39b616487519bb8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/dxacirca/jobs/8529885002", "externalId" : "8529885002", "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "technicalSkills" : "Microsoft Word, Microsoft PowerPoint, Microsoft Excel", "professionalSkills" : [ "Issues management", "Crisis communications", "Public affairs", "Strategic recommendations", "Analytical fluency" ], "hardSkillsList" : [ "Writing skills", "Attention to detail", "Social analytics", "Oral communication", "Written communication", "Prioritize multiple tasks", "Manage deadlines" ], "softSkillsList" : [ "Curiosity", "Analytical mind", "Problem solver", "Resourceful" ], "hardSkills" : [ { "name" : "Writing skills", "level" : "intermediate" }, { "name" : "Attention to detail", "level" : "intermediate" }, { "name" : "Social analytics", "level" : "intermediate" }, { "name" : "Oral communication", "level" : "intermediate" }, { "name" : "Written communication", "level" : "intermediate" }, { "name" : "Prioritize multiple tasks", "level" : "intermediate" }, { "name" : "Manage deadlines", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Curiosity" }, { "name" : "Analytical mind" }, { "name" : "Problem solver" }, { "name" : "Resourceful" } ], "majorSkills" : "Crisis communications, Issues management, Public affairs, Social analytics", "majorSkillsList" : [ "Crisis communications", "Issues management", "Public affairs", "Social analytics" ], "coreResponsibilities" : "Support corporate issues communications, Support crisis communications situations, Support development of press releases, Support development of crisis plans, Support development of media strategies, Support development of reactive statements, Support development of talking points, Support development of FAQs, Support development of memos, Support development of crisis simulations, Support monitoring of client issues, Support triaging of client issues, Conduct pressing research, Review executive summaries, Prepare executive summaries, Analyze findings, Distill complex information, Propose strategic recommendations, Propose actionable recommendations, Provide input during project development, Prepare for client meetings, Take part in client meetings, Capture meeting notes, Capture agenda action items, Capture call recaps, Update trackers, Update timelines, Update status documents, Produce high quality work, Update manager on progress, Build own knowledge, Contribute to team culture, Support integration behaviors, Participate in On-Duty schedule, Cover evening hours, Cover weekend hours, Handle critical client reports, Handle ad-hoc research, Support emergent crises", "teamCollaboration" : "Multi-office client teams; Client teams; Senior leadership; Team members", "projectManagementSkills" : [ "Scope work", "Manage vendors", "Track budget", "Manage priorities", "Manage deadlines", "Manage projects" ], "domainKnowledge" : "Corporate financials; Current events; News trends", "domainList" : [ "corporate-financials", "current-events", "news-trends" ], "domainSpecificKnowledge" : [ "Corporate financials", "Current events", "News trends" ], "toolProficiency" : [ "Brandwatch", "Sysomos", "Cision", "Muckrack", "TV Eyes", "Critical Mention", "Lexis-Nexis" ], "communicationSkills" : "Oral communication; Written communication", "documentationSkills" : "Writing skills", "continuousLearning" : "Actively builds own knowledge", "problemSolvingSkills" : "Problem solver", "specialRequirements" : "On-Duty rotational schedule, Evening hours coverage, Weekend hours coverage", "qualificationsBasic" : "1-2 years professional experience, BA or BS degree, Knowledge of basic PR skills, Knowledge of client service, Fluent in Microsoft Suite, Proficiency in research platforms, Proficiency in media monitoring platforms, Proficiency in social monitoring platforms", "qualificationsPreferred" : "Experience in issues management", "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations. Associate, Crisis Communications The Weber Shandwick New York office is seeking an Associate in New York to join its Global Crisis and Issues Practice. The Global Crisis and Issues team, part of the Weber Advisory group, helps leading organizations across the world both manage breaking negative issues and events affecting reputation and develop the internal culture and infrastructure needed to predict, prepare, and navigate them effectively. From conspiracy theories, environmental incidents and multinational bankruptcies to executive controversies and sweeping product recalls to high-profile litigation and fake news, we live at the front lines of media, culture, and conversation. Whether it is a program affecting internal stakeholders or an external effort to protect or defend an organization’s reputation, we work together with colleagues from around the country and globe daily, supplying crisis counsel to clients across industries and sectors, making deep curiosity a requisite for this position.   Candidate Qualities   As an Associate, you will have the unique opportunity to help drive communications around these challenging and exciting projects. You will be a day-to-day leader among the team’s Associate-level staff, working directly with senior leadership to help drive research, develop materials, staff projects, scope work, manage vendors, track budget and balance multiple shifting priorities in real-time. The ideal candidate will have excellent writing skills and the ability to perform in a fast-paced, deadline-oriented environment. You will be intimately familiar with current events and news trends and be able to translate that knowledge into actionable insights for clients. This extends to social and digital communications: you must have true analytical fluency in this area. A strong academic record is necessary, and experience in issues management is a bonus – but candidates of all backgrounds are encouraged to apply.  Our Team Our team is a group of smart, analytical and hardworking people who care deeply about helping lead our clients through a crisis to make a positive impact on society. We are on the front lines of some of the biggest, most complex issues – and the nature of our work requires an ability and eagerness to juggle multiple responsibilities and work on multi-office client teams. You will have the opportunity to play a leading role in driving both ongoing client engagements and discrete projects.  What You Will Be Doing    Serves as key team member to support a range of complex, high-profile corporate issues /crisis communications situations (i.e., cybersecurity issues, product safety issues and recalls, natural disaster response, executive leadership changes, IPOs etc.)   Supports development of press releases, crisis plans, media strategies, reactive media statements, talking points, FAQs, memos, crisis simulations and other deliverables as needed;  Supports monitoring and triaging of client issues   Conducts pressing research on a wide range of issues, review and prepare executive summaries and/or analyses detailing clear and concise findings, distill complex and substantial amounts of information into concise summaries and insights; begin to propose strategic and actionable recommendations  Provides input during development of projects based on insights and knowledge of client preferences  Prepares for and takes part in client meetings, including accurately capturing notes, agenda action items, call recaps, updating trackers, timelines and status documents Serves as role model to team members, producing high quality work and continually updating manager on activity progress Actively builds own knowledge, contributes to inclusive team culture and consistently displays behaviors that support integration Participates in our A-Team's On-Duty rotational schedule covering evening and weekend hours, to handle critical client reports, ad-hoc research, and support emergent crises.   What We Are Looking For   Strong writing skills and meticulous attention to detail  Strong understanding of social analytics  Full analytical fluency in all social/digital platforms  Crisis communications, issues management, and/or public affairs experience  Sharp curiosity and an analytical mind   Ability to provide strategic and actionable recommendations based on research Highly effective oral and written communication skills  Familiarity with corporate financials Ability to prioritize multiple tasks and manage deadlines in a consistent manner Resourceful, effective problem solver Comfortable asking for help from and providing direction to team members Ability to take ownership, manage and see projects through from start to finish  Proactive self-starter and a quick learner Strong work ethic  Basic Qualifications  1-2 years of professional experience: in an agency/strategic consulting firm, political campaign or organization, law or similar setting  BA or BS, preferably in Political Science, history, journalism, International Relations or similar fields -Knowledge of basic PR skills and client service   Fluent in Microsoft Suite (e.g., Word, PowerPoint, Excel) and proficiency in research, media and social monitoring platforms (e.g., Brandwatch, Sysomos, Cision, Muckrack, TV Eyes, Critical Mention, Lexis-Nexis)  Salary range: $52,000 USD – $60,000 USD Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications. Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status. #LI-PV1 We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.", "summaryDescription" : "Associate, Corporate Issues at Circa - IPG DXTRA. Skills: Crisis communications, Issues management, Public affairs, Social analytics. Support corporate issues communications. Support crisis communications situations", "postedDate" : "2026-06-11T20:09:23.868", "createdAt" : "2026-06-11T20:09:23.868", "lastUpdated" : "2026-06-14T22:13:35.603", "ingestTimestamp" : "2026-06-11T20:09:23.868", "mongoId" : "6a2a840d74d8ee00a0677d53", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 60000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Writing skills", "Attention to detail", "Social analytics", "Oral communication", "Written communication", "Prioritize multiple tasks", "Manage deadlines", "Curiosity", "Analytical mind", "Problem solver", "Resourceful", "Crisis communications", "Issues management", "Public affairs", "Strategic recommendations", "Analytical fluency", "Scope work", "Manage vendors", "Track budget", "Manage priorities", "Manage projects", "Corporate financials", "Current events", "News trends", "Brandwatch", "Sysomos", "Cision", "Muckrack", "TV Eyes", "Critical Mention", "Lexis-Nexis" ], "skillCount" : 31, "jobCategory" : "other", "jobSubcategory" : "public-relations", "dataQualityScore" : 0.7777778, "_score" : 507.03098, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a30590af292fd229cf44f07", "title" : "Community Canvasser: Reproductive Freedom for All", "industry" : "Government", "salary" : { "min" : 31500.0, "max" : 42000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on 2024-2025 market data for an entry-level Community Canvasser in Lansing, United States, within the non-profit industry." }, "location" : "Lansing, MI", "locations" : [ "Lansing, MI" ], "timestamp" : "2026-06-16T07:03:08.850", "fingerprint" : "412308177812e7e11a60998c8bdf26bcdc86e5c65a6e7df49d3767232171ce34", "source" : "jazzhr", "language" : "en", "externalId" : "z7uvPuZKFu", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lansing", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.7338254,-84.5546295" } ], "locationText" : "Lansing, Michigan, United States", "coreResponsibilities" : "Engage with community members, Educate voters on reproductive freedom issues, Register voters, Mobilize supporters for action, Collect petition signatures, Represent the organization at events", "domainKnowledge" : "Reproductive freedom", "domainList" : [ "reproductive-freedom" ], "domainSpecificKnowledge" : [ "Reproductive freedom" ], "communicationSkills" : "Public speaking", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Community Canvasser: Reproductive Freedom for All. Engage with community members. Educate voters on reproductive freedom issues", "createdAt" : "2026-06-15T22:17:01.973", "lastUpdated" : "2026-06-16T07:03:08.850", "ingestTimestamp" : "2026-06-15T22:17:01.973", "mongoId" : "6a30590af292fd229cf44f07", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31500, "salaryAnnualMax" : 42000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Reproductive freedom" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "_score" : 506.5841, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Non-Profit", "llmIndustryConfidence" : 0.85 }, { "id" : "6a30590af292fd229cf44f06", "title" : "Community Canvasser: Reproductive Freedom for All", "salary" : { "min" : 31000.0, "max" : 40000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an entry-level Community Canvasser in Las Vegas, NV, adjusted for the non-profit industry." }, "location" : "Las Vegas, NV", "locations" : [ "Las Vegas, NV" ], "timestamp" : "2026-06-16T07:55:17.251", "fingerprint" : "40f804b0c6b35f6a4eb1f7a28b8d70959776bff167afe3060a51df6234fc9e2d", "source" : "jazzhr", "language" : "en", "externalId" : "kP3xzILRzS", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Las Vegas", "state" : "Nevada", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1674263,-115.1484131" } ], "locationText" : "Las Vegas, Nevada, United States", "coreResponsibilities" : "Engage with community members, Educate voters on reproductive freedom issues, Register new voters, Mobilize supporters for events and actions, Collect petition signatures, Represent the organization at community events", "domainKnowledge" : "Reproductive freedom", "domainList" : [ "reproductive-freedom" ], "domainSpecificKnowledge" : [ "Reproductive freedom" ], "communicationSkills" : "Public speaking", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Community Canvasser: Reproductive Freedom for All. Engage with community members. 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Monitor sports activities. Ensure participant safety", "createdAt" : "2026-06-14T19:51:24.139", "lastUpdated" : "2026-06-16T06:40:29.813", "ingestTimestamp" : "2026-06-14T19:51:24.139", "mongoId" : "6a2dbb3274d8ee00a0ca5c4f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Sports rules", "First aid protocols", "First aid certification" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "_score" : 505.30533, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Sports & Fitness", "llmIndustryConfidence" : 0.85 }, { "id" : "6a306733f292fd229cfba631", "title" : "Customer Service Specialist (Evening/Night Shift)", "company" : "StockX", "industry" : "E-Commerce", "salary" : { "min" : 650000.0, "max" : 950000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an E-commerce Customer Service Specialist in Bengaluru, India, adjusted for mid-seniority and 2-3 years of experience." }, "location" : "Bengaluru, Karnataka, India", "locations" : [ "Bengaluru", "Karnataka", "India" ], "timestamp" : "2026-06-16T08:05:34.419", "fingerprint" : "9bd08e8fb62d486444cd1032a29a9be320dc20d09d22ebdfb66087dfb4a0d220", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/stockx/jobs/8592098002", "externalId" : "8592098002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, Karnataka, India", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 3, "technicalSkills" : "CRM software", "professionalSkills" : [ "Customer service", "Problem-solving", "Conflict resolution" ], "hardSkillsList" : [ "Data entry", "Typing skills" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Typing skills", "level" : "intermediate" } ], "majorSkills" : "Customer support, Issue resolution", "majorSkillsList" : [ "Customer support", "Issue resolution" ], "coreResponsibilities" : "Respond to customer inquiries via phone, email, and, Resolve customer issues efficiently and effectively, Provide accurate product and service information, Document customer interactions and resolutions, Escalate complex issues to appropriate departments, Maintain a high level of customer satisfaction, Adhere to company policies and procedures, Meet performance metrics and quality standards", "teamCollaboration" : "Work with support teams; Collaborate with other departments", "domainKnowledge" : "E-commerce operations", "domainList" : [ "e-commerce-operations" ], "domainSpecificKnowledge" : [ "E-commerce operations" ], "toolProficiency" : [ "Zendesk" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "specialRequirements" : "Evening/Night shift availability, Weekend availability", "outcomesObjectives" : "Maintain high customer satisfaction scores; Achieve resolution time targets; Minimize customer escalations", "qualificationsBasic" : "High School diploma or GED, 2-3 years of customer service experience, Experience with customer service software", "qualificationsPreferred" : "Associate's degree or higher, Experience in e-commerce customer support, Familiarity with Zendesk or similar platforms", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Help empower our global customers to connect to culture through their passions. Why you'll love this role As a Customer Service Specialist you’ll assist our most valued users and resolve escalated concerns for our customers — ensuring that every interaction builds trust, drives satisfaction, and supports long-term loyalty. You’ll deliver an exceptional experience that builds trust, strengthens relationships, and reinforces why customers choose StockX. In this role, you’ll not only resolve day-to-day inquiries across phone, chat, and email and also identify opportunities to enhance the customer journey, support repeat engagement, and contribute to overall revenue growth. Your ability to combine exceptional service with a sales and retention mindset will be key. By delivering clear communication, timely solutions, and education on StockX products and processes, you’ll not only resolve issues but also reinforce confidence in the StockX platform — turning each interaction into an opportunity to build value and encourage repeat business. What You’ll Do Provide an outstanding customer experience across all channels in all regions, including but not limited to, email, phone, chat, and SMS. Handle escalated and complex inquiries with empathy, professionalism, and accuracy. Promote customer loyalty and retention by reinforcing the value of StockX and ensuring a positive resolution to every issue. Take ownership of customer concerns from start to finish, ensuring timely and effective outcomes. Drive customer engagement and repeat use by proactively educating users on StockX features, policies, and programs. Balance customer advocacy with business priorities to deliver fair, consistent, and brand-aligned resolutions. Identify opportunities to improve customer satisfaction, retention, and sales conversion through service excellence. Detect and act on potential fraudulent activity to protect both customers and the StockX marketplace. Support top-tier users through programs like Early Seller Payout and Bulk Shipping, ensuring premium service for high-value customers. Share insights and feedback from customer interactions to inform improvements across operations, products, and processes. About You High school diploma or equivalent required. 2–3 years of experience in Customer Service, Sales Support, or E-commerce. 1–2 years in a Contact Center environment, including multichannel interactions i.e., phone, chat, email, SMS. Proven ability to drive customer retention, satisfaction, and repeat engagement. Strong communication, empathy, and active listening skills with a sales mindset that identifies customer needs and solutions. Detail-oriented and organized, with strong follow-through and a results-driven mindset. Thrives in a fast-paced environment while maintaining accuracy and professionalism. Confident in handling escalations, making independent decisions, and owning results. Positive attitude, team-oriented, and motivated to contribute to customer loyalty and business growth. Flexible to work varying shifts to meet business demands. About StockX StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at www.stockx.com. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.", "summaryDescription" : "Customer Service Specialist (Evening/Night Shift) at StockX. Skills: Customer support, Issue resolution. Respond to customer inquiries via phone, email, and. Resolve customer issues efficiently and effectively", "postedDate" : "2026-06-15T23:28:15.093", "createdAt" : "2026-06-15T23:28:15.093", "lastUpdated" : "2026-06-16T08:05:34.419", "ingestTimestamp" : "2026-06-15T23:28:15.093", "mongoId" : "6a306733f292fd229cfba631", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data entry", "Typing skills", "Customer support", "Issue resolution", "Customer service", "Problem-solving", "Conflict resolution", "E-commerce operations", "Zendesk" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 501.08453, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a1683dd58b93c861eae69cb", "title" : "Voice and Chat Customer Support", "company" : "Support Services Group", "salary" : { "min" : 1080000.0, "max" : 1560000.0, "currency" : "JMD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level voice and chat customer support roles in Kingston, Jamaica, typically range from JMD 1,080,000 to JMD 1,560,000 annually, based on 2024-2025 market data for the customer support industry." }, "location" : "Kingston, JM", "locations" : [ "Kingston", "JM" ], "timestamp" : "2026-06-15T22:52:29.391", "fingerprint" : "4f6ae0e296beb50910f2a62d0981c4c812e73f3e568ae5acf3f7d6192512de0d", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://ssg-corp.breezy.hr/p/134045a3cb25-voice-and-chat-customer-support", "externalId" : "134045a3cb25", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kingston", "state" : "Saint Andrew", "country" : "Jamaica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "17.9841723,-76.8057525" } ], "locationText" : "Kingston, Saint Andrew, Jamaica", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Field customer inquiries, Address customer pain points, Maintain product knowledge", "outcomesObjectives" : "Drive customer satisfaction", "qualificationsBasic" : "Extensive product knowledge", "workSiteFlexibility" : "Onsite", "rawDescription" : "Support Services Group is looking for customer service representatives to join our team in our Kingston, Jamaica office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. This role would include email, voice and", "summaryDescription" : "Voice and Chat Customer Support at Support Services Group. Field customer inquiries. Address customer pain points", "createdAt" : "2026-06-14T21:53:59.292", "lastUpdated" : "2026-06-15T22:52:29.391", "ingestTimestamp" : "2026-06-14T21:53:59.292", "mongoId" : "6a1683dd58b93c861eae69cb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 499.24213, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Customer Support", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30753bf292fd229c00d50f", "title" : "Flight Monitor, Amazon - Prime Air", "company" : "Amazon.com Services LLC", "industry" : "Fulfillment Operations Management, Unmanned Vehicle Operations, Retail", "salary" : { "min" : 23.0, "max" : 40.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Beaumont, California, USA", "locations" : [ "Beaumont, California, USA" ], "timestamp" : "2026-06-16T15:00:57.809", "fingerprint" : "45227b3b595e00dd9fb5918362e74421f8e9a402bdf6310805c71f9c4162fb9e", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10449469/apply", "externalId" : "6ba92525-cd95-480a-9473-719d3f5675a6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Beaumont", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.9299925,-116.9763092" } ], "locationText" : "Beaumont, California, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Receive, inspect, and inventory products, Pick, pack, and ship customer orders, Operate equipment safely, Maintain a clean and organized work area, Adhere to safety standards", "teamCollaboration" : "Work with team members", "specialRequirements" : "Must be able to work flexible hours, Must be able to work weekends", "qualificationsBasic" : "High school diploma or GED, 1 year of experience in a warehouse or fulfillment center environment, Ability to lift 40 lbs, Ability to stand for long periods", "qualificationsPreferred" : "Experience with power equipment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Prime Air is seeking a highly skilled and vigilant Flight Monitor to join our dynamic team. This critical role is central to our commitment to delivering packages safely, efficiently, and reliably through our advanced drone fleet. The Flight Monitor will be responsible for real-time monitoring of drone flights, ensuring operational compliance, and maintaining the highest standards of safety and efficiency. Key job responsibilities • Continuously monitor the status of all active drone flights within the assigned region, utilizing our state-of-the-art monitoring systems. • Identify and respond to any deviations from planned flight paths or operational parameters. • Ensure all drone flights comply with regulatory requirements and company safety policies. • Coordinate effectively with the relevant teams to implement immediate response strategies to mitigate risks and resolve situations. • Prepare and submit detailed reports on flight activities, incidents, and anomalies. Provide feedback and insights to support continuous operational improvement. • Utilize excellent analytical, problem-solving, and decision-making skills while maintaining a high attention to detail in all tasks. • Demonstrate strong communication and interpersonal skills while working effectively in a high-pressure environment. • Adhere to FAA regulations and Prime Air directives and processes. This role requires the ability to carry/lift up to 50 lbs., stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach. This role requires the ability to work any shift, including nights, weekends, and holidays This role may require travel, up to 25% of the time Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf. This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA. Basic Qualifications: - FAA Part 107 Remote Pilot Certificate - High School diploma or equivalent - Knowledge of weather patterns for flight operations - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach - Travel up to 25% of the time - Experience interpreting flight monitoring systems or similar technical platforms - Experience with Federal Aviation Administration (FAA) regulations or similar technical platforms - Understanding and application of FAA regulations and aviation policy and safety protocols - Can decode METAR readings, interpret weather conditions that may affect operations, and recommend appropriate actions. - Experience working with computer systems and troubleshooting - Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments - Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts Preferred Qualifications: - Experience in aviation, drone operations, or a similar real-time monitoring role - Experience with technical or engineering record keeping methods and tools - Can show excellent decision-making capabilities under pressure - Experience with risk assessment and mitigation - Can show ablitiy to multitask in a fast-paced environment - Prior experience in aviation, drone operations, or a similar real-time monitoring role - Excellent decision-making capabilities under pressure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, CA, Beaumont - 23.00 - 40.00 USD hourly", "summaryDescription" : "Flight Monitor, Amazon - Prime Air at Amazon.com Services LLC. Receive, inspect, and inventory products. 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We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Prime Air is seeking a highly skilled and vigilant Flight Monitor to join our dynamic team. This critical role is central to our commitment to delivering packages safely, efficiently, and reliably through our advanced drone fleet. The Flight Monitor will be responsible for real-time monitoring of drone flights, ensuring operational compliance, and maintaining the highest standards of safety and efficiency. Key job responsibilities • Continuously monitor the status of all active drone flights within the assigned region, utilizing our state-of-the-art monitoring systems. • Identify and respond to any deviations from planned flight paths or operational parameters. • Ensure all drone flights comply with regulatory requirements and company safety policies. • Coordinate effectively with the relevant teams to implement immediate response strategies to mitigate risks and resolve situations. • Prepare and submit detailed reports on flight activities, incidents, and anomalies. Provide feedback and insights to support continuous operational improvement. • Utilize excellent analytical, problem-solving, and decision-making skills while maintaining a high attention to detail in all tasks. • Demonstrate strong communication and interpersonal skills while working effectively in a high-pressure environment. • Adhere to FAA regulations and Prime Air directives and processes. This role requires the ability to carry/lift up to 50 lbs., stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach. This role requires the ability to work any shift, including nights, weekends, and holidays This role may require travel, up to 25% of the time Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf. This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA. Basic Qualifications: - FAA Part 107 Remote Pilot Certificate - High School diploma or equivalent - Knowledge of weather patterns for flight operations - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach - Travel up to 25% of the time - Experience interpreting flight monitoring systems or similar technical platforms - Experience with Federal Aviation Administration (FAA) regulations or similar technical platforms - Understanding and application of FAA regulations and aviation policy and safety protocols - Can decode METAR readings, interpret weather conditions that may affect operations, and recommend appropriate actions. - Experience working with computer systems and troubleshooting - Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments - Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts Preferred Qualifications: - Experience in aviation, drone operations, or a similar real-time monitoring role - Experience with technical or engineering record keeping methods and tools - Can show excellent decision-making capabilities under pressure - Experience with risk assessment and mitigation - Can show ablitiy to multitask in a fast-paced environment - Prior experience in aviation, drone operations, or a similar real-time monitoring role - Excellent decision-making capabilities under pressure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, CA, Beaumont - 23.00 - 40.00 USD hourly", "summaryDescription" : "Flight Monitor, Amazon - Prime Air at Amazon.com Services LLC. Receive, inspect, and inventory products. 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TGH Brooksville (TGHBRKSV)
17240 Cortez Boulevard

Brooksville, 34601

" ], "certifications" : [ "Basic Life Support (BLS)" ], "timestamp" : "2026-06-15T13:50:33.872", "fingerprint" : "9b0bacd2f1b5a3c7cdde3020bb6e8dceec85af0f17bb8ee7e1a6293f1a7943e8", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=674628", "externalId" : "674628", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brooksville", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5552719,-82.3878709" } ], "locationText" : "Brooksville, Florida, United States", "minimumEducation" : "High school diploma or GED", "hardSkillsList" : [ "Cardiac rhythm identification", "EKG interpretation" ], "hardSkills" : [ { "name" : "Cardiac rhythm identification", "level" : "intermediate" }, { "name" : "EKG interpretation", "level" : "intermediate" } ], "majorSkills" : "Cardiac monitoring, EKG interpretation", "majorSkillsList" : [ "Cardiac monitoring", "EKG interpretation" ], "coreResponsibilities" : "Monitor cardiac rhythms, Identify basic normal rhythms, Identify dysrhythmias, Identify lethal rhythms, Report findings, Document rhythm, Label rhythm, Interpret rhythm strips, Perform 12 lead EKGs, Maintain telemetry monitors, Clean telemetry monitors", "domainKnowledge" : "Cardiac rhythms", "domainList" : [ "cardiac-rhythms" ], "domainSpecificKnowledge" : [ "Cardiac rhythms" ], "toolProficiency" : [ "Telemetry monitors" ], "qualificationsBasic" : "Basic EKG class, Demonstration of competency", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Under general supervision, follows established policies, procedures, and professional guidelines. Responsible for monitoring and identifying basic normal cardiac rhythms, dysrhythmias, and lethal arrhythmias; reporting these findings to the appropriate personnel, and rhythm documentation and labeling per TGH policy. Promotes and maintains patient support including but not limited to: interprets and post rhythm strips and protocol, performs 12 lead EKGs. Maintain and clean portable telemetry monitors between patient use according to manufacturer's guidelines. Education High school diploma or GED Certification Basic Life Support (BLS) through American Heart Assocation or American Red Cross Work Experience Basic EKG class and demonstration of competency through testing Brooksville", "summaryDescription" : "Cardiac Monitor Technician. Skills: Cardiac monitoring, EKG interpretation. Monitor cardiac rhythms. Identify basic normal rhythms", "createdAt" : "2026-06-14T08:31:57.624", "lastUpdated" : "2026-06-15T13:50:33.872", "ingestTimestamp" : "2026-06-14T08:31:57.624", "mongoId" : "69cf26132beec4dd3d90b587", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Cardiac rhythm identification", "EKG interpretation", "Cardiac monitoring", "Cardiac rhythms", "Basic Life Support (BLS)", "Telemetry monitors" ], "skillCount" : 6, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 497.65894, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3065e2f292fd229cfac2a6", "title" : "Customer Service Representative", "company" : "Our Team", "salary" : { "min" : 16.0, "max" : 16.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Store 4706826 Romeoville IL", "locations" : [ "Store 4706826 Romeoville IL", "United States of America" ], "timestamp" : "2026-06-16T12:46:36.339", "fingerprint" : "af2640361d621ea5ad785ca3b6b1b5cf24390f1e4377780668d2ac7181da87da", "source" : "workday", "language" : "en", "applyUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-4706826-Romeoville-IL/Customer-Service-Representative_R597663-1", "externalId" : "R597663", "industryFunction" : { }, "locationPoint" : "41.64753,-88.08951", "structuredLocations" : [ { "city" : "Romeoville", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.6475306,-88.0895061" } ], "locationText" : "Romeoville, Illinois, United States", "minimumEducation" : "High school diploma or equivalent", "coreResponsibilities" : "Handle customer inquiries, Provide information on products and services, Process orders, forms, and applications, Identify and assess customers' needs, Resolve product and service issues, Offer solutions and alternatives, Keep records of customer interactions, Follow communication procedures, guidelines, and policies, Take the extra mile to engage customers, Escalate unresolved issues to the proper department, Provide feedback on the customer service process", "qualificationsBasic" : "High school diploma or equivalent", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Store 4706826: 10 S Weber Rd, Romeoville, Illinois 60446 # _**Shift Availability**_ Flexible Availability ** _Time Type_** **Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. **As a Customer Service Representative, you will enjoy:** * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement _**Your key responsibilities:**_ You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! **You are good at:** * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions **Great if you have:** * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! **Physical Requirements:** * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Hiring Range: $16.00 to $16.25 ## Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: [In English](https://www.circlek.com/sites/default/files/pdf/EverifyPosterEnglish.pdf) [In Spanish](https://www.circlek.com/sites/default/files/pdf/EverifyPosterSpanish.pdf)", "summaryDescription" : "Customer Service Representative at Our Team. Handle customer inquiries. Provide information on products and services", "postedDate" : "2026-06-16T03:52:12.726", "createdAt" : "2026-06-16T03:52:12.708", "lastUpdated" : "2026-06-16T12:46:36.339", "ingestTimestamp" : "2026-06-16T03:52:12.708", "mongoId" : "6a3065e2f292fd229cfac2a6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-4706826-Romeoville-IL/Customer-Service-Representative_R597663-1", "salaryAnnualMin" : 33280, "salaryAnnualMax" : 33280, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "mid", "dataQualityScore" : 0.6666667, "_score" : 483.744, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305b43f292fd229cf5b709", "title" : "Customer Success Generalist", "company" : "Xendit", "industry" : "FinTech", "salary" : { "min" : 700000.0, "max" : 1100000.0, "currency" : "THB", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Customer Success Generalist in the FinTech industry in Bangkok, Thailand, adjusted for company size and full-time employment." }, "location" : "Bangkok, Thailand", "locations" : [ "Bangkok", "Thailand" ], "timestamp" : "2026-06-16T07:12:08.251", "fingerprint" : "9003b71431e84ac47448a0d72429c4f81c0d3f860a738cafc1b672067f6cd0cf", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.xendit.co/en/careers/job-application/?gh_jid=7771521003", "externalId" : "7771521003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangkok", "country" : "Thailand", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "13.7524938,100.4935089" } ], "locationText" : "Bangkok, Thailand", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "technicalSkills" : "Splunk, Redash, Postman", "professionalSkills" : [ "Customer Operations management", "Relationship Management" ], "hardSkillsList" : [ "Transaction analysis" ], "softSkillsList" : [ "Responsive", "Analytical mindset", "Discipline", "Confidence" ], "hardSkills" : [ { "name" : "Transaction analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Responsive" }, { "name" : "Analytical mindset" }, { "name" : "Discipline" }, { "name" : "Confidence" } ], "majorSkills" : "Customer Success, Inquiry handling", "majorSkillsList" : [ "Customer Success", "Inquiry handling" ], "coreResponsibilities" : "Handle customer inquiry, Communicate through various channels, Solve customer needs, Communicate with customers through Email, Whatsapp, Slack, Live, Provide necessary information requested by customers, Escalate to related stakeholders, Analyze customer transaction status, Ensure customer satisfaction, Raise awareness of existing issues, Ask relevant questions to capture more context, Identify detailed types of inquiries, Provide support to customers during Daylight time, Drive changes & implementation, Generate idea of operational excellence project, Contribute to operational excellence projects, Coordinate with relevant stakeholders", "teamCollaboration" : "Collaborate with various departments; Collaborate with other CS teams; Coordinate with relevant stakeholders", "domainKnowledge" : "Payment infrastructure; Payments industry", "domainList" : [ "payment-infrastructure", "payments-industry" ], "domainSpecificKnowledge" : [ "Payment infrastructure", "Payments industry" ], "toolProficiency" : [ "Zendesk", "Freshdesk", "Zoho" ], "communicationSkills" : "Communicate well in English", "problemSolvingSkills" : "Solving open-ended; Analytical mindset", "specialRequirements" : "Rostered on for weekends and public holiday", "qualificationsBasic" : "1 year experience in Customer/Merchant Operations management or similar departments in B2B sectors, Relationship Management Experience in Banks, Financial Institutions, Bachelor’s Graduate from reputable Universities majoring in : Engineering, Management, Finance / Accounting, Communications, Computer science/IT", "qualificationsPreferred" : "Experienced in ticket management platform i. e. Zendesk, Freshdesk, Zoho, or similar tools", "workSiteFlexibility" : "Onsite", "rawDescription" : "Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike. Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We’re proud to be featured on among the fastest growing companies by Y-Combinator. About the Job As a Customer Success Generalist, you will be in a fast-paced team that provides our customers with undivided attention and care. You will be ready to take on any issues or inquiries that our customers raise, work to prevent fires and support our customer's hurdle. You will capture important customer insights and feedback from inquiries that you will receive which will help us to continuously improve our product and service delivery. You will collaborate with various departments to solve the inquiries from customers. Through all the intensity of Customer Success, you will be the expert of our customers. You will understand our customers’ pains, and solve it as your day to day activities! Given the continuous nature of transactions in the payments industry, we must remain prepared at all times to assist our customers. As customers are our utmost priority, your role as the Customer Success is crucial. Qualifications Behaviour Responsive Enjoy the puzzle of solving open-ended problems; you have a great analytical mindset Willing to be rostered on for weekends and public holiday Perform can do attitude in handling assigned projects which involve research, analysis, also driving them to completion if required Communicate well in English across teams within Xendit discipline and self-driven Confidence Eager to learn You’re goal oriented and able to pursue objectives consistent You’re able to show empathy and provide calm-responses to our customers to win their confidence Experience Have minimum 1 years experience in Customer/Merchant Operations management or similar departments in B2B sectors and/OR Relationship Management Experience in Banks, Financial Institutions. Fresh graduates who are eager to learn are also welcome. Bachelor’s Graduate from reputable Universities majoring in : Engineering, Management, Finance / Accounting, Communications, Computer science/IT Plus point if you are experienced in ticket management platform i. e. Zendesk, Freshdesk, Zoho, or similar tools Responsibilities Handle customer inquiry by communicating through various channels to solve their needs Communicate with customers through Email, Whatsapp, Slack, Live Chat and ticketing platforms. Provide necessary information requested by customers including but not limited to transaction, product, and onboarding related questions, and do escalation to related stakeholders if necessary. Analyze customer transaction status with operational tools (Splunk, Redash, Postman). Shows empathy to ensure customer satisfaction Raise awareness of existing issues or problems to other CS teams. Ask relevant questions to the customer to capture more context of the inquiries. Identify detailed types of inquiries in the ticketing platform for inquiry data insight, that will be used for product and process improvement. Provide support our customers during Daylight time (operation working hour from 8:00 AM – 8:00 PM Bangkok time/GMT+7) Drive or contribute to changes & implementation Generate idea of operational excellence project from experience in handling customer inquiry Contribute to operational excellence projects and coordinate with relevant stakeholders.", "summaryDescription" : "Customer Success Generalist at Xendit. Skills: Customer Success, Inquiry handling. Handle customer inquiry. Communicate through various channels", "postedDate" : "2026-06-15T23:25:18.102", "createdAt" : "2026-06-15T23:25:18.102", "lastUpdated" : "2026-06-16T07:12:08.251", "ingestTimestamp" : "2026-06-15T23:25:18.102", "mongoId" : "6a305b43f292fd229cf5b709", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Transaction analysis", "Responsive", "Analytical mindset", "Discipline", "Confidence", "Customer Success", "Inquiry handling", "Customer Operations management", "Relationship Management", "Payment infrastructure", "Payments industry", "Zendesk", "Freshdesk", "Zoho" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 481.5774, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb20774d8ee00a09deee7", "title" : "Automotive Warranty Administrator", "industry" : "Support", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "US", "locations" : [ "US" ], "certifications" : [ "Manufacturer certification" ], "timestamp" : "2026-06-16T06:39:16.280", "fingerprint" : "b829ad7f5de57fda64e166794dd6f707212bddefb1e8d493df8eb206f17f8478", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/ddaadae8-c83a-492e-bd34-e7bb2daf2905/apply", "externalId" : "ddaadae8-c83a-492e-bd34-e7bb2daf2905", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Greenwood Village", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.6172101,-104.9508140" }, { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Greenwood Village, Colorado, United States; United States", "employmentType" : "FULL_TIME", "technicalSkills" : "DMS, Automotive software", "professionalSkills" : [ "Warranty administration", "Claims processing", "Receivables management", "Process improvement" ], "hardSkillsList" : [ "Warranty claims processing", "Labor code assignment", "Claim eligibility validation", "Warranty administration workflows" ], "softSkillsList" : [ "Customer service" ], "hardSkills" : [ { "name" : "Warranty claims processing", "level" : "intermediate" }, { "name" : "Labor code assignment", "level" : "intermediate" }, { "name" : "Claim eligibility validation", "level" : "intermediate" }, { "name" : "Warranty administration workflows", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer service" } ], "majorSkills" : "Warranty claims, Dealership operations, DMS proficiency", "majorSkillsList" : [ "Warranty claims", "Dealership operations", "DMS proficiency" ], "coreResponsibilities" : "Review warranty claims, Process warranty claims, Submit warranty claims, Ensure accuracy of claims, Ensure timely reimbursement, Book warranty claims, Code warranty claims, Reconcile warranty claims, Monitor warranty receivable schedules, Maintain warranty receivable schedules, Analyze technician notes, Analyze service documentation, Assign correct labor codes, Validate claim eligibility, Identify compliance issues, Support dealerships in correcting processes, Resolve claim discrepancies, Support warranty administration workflows, Maintain knowledge of manufacturer policies, Maintain knowledge of manufacturer certifications, Maintain knowledge of warranty processing standards, Collaborate with internal teams, Collaborate with dealership stakeholders, Ensure smooth claim processing, Improve warranty operations", "teamCollaboration" : "Internal teams; Dealership stakeholders", "domainKnowledge" : "Automotive dealership service operations; Warranty claims processes; Manufacturer policies; Warranty processing standards", "domainList" : [ "automotive-dealership-service-operations", "warranty-claims-processes", "manufacturer-policies", "warranty-processing-standards" ], "domainSpecificKnowledge" : [ "Automotive dealership service operations", "Warranty claims processes", "Manufacturer policies", "Warranty processing standards" ], "toolProficiency" : [ "DMS", "Dealership systems", "Proprietary applications" ], "communicationSkills" : "Support dealership staff; Influence dealership staff", "continuousLearning" : "Maintain up-to-date knowledge", "problemSolvingSkills" : "Resolve claim discrepancies", "specialRequirements" : "Manage high-volume work", "outcomesObjectives" : "Ensure proper cash flow; Ensure financial accuracy", "qualificationsBasic" : "Prior experience as Automotive Warranty Administrator, Experience in a franchised dealership environment, Understanding of automotive dealership service operations, Understanding of warranty claims processes, Proficiency with DMS, Solid knowledge of warranty accounting principles, Solid knowledge of claim reconciliation, Solid knowledge of receivables management, Ability to interpret technician repair narratives, Ability to apply appropriate labor and warranty codes, Attention to detail, Excellent organizational skills, Excellent analytical skills, Effective communication skills, Ability to support dealership staff, Ability to influence dealership staff, High level of professionalism, High level of integrity, High level of customer service orientation, Ability to work independently, Manage high-volume transactional work", "qualificationsPreferred" : "Manufacturer certification in one automotive brand, Training in one automotive brand", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Review, process, and submit warranty claims in compliance with manufacturer policies and procedures, ensuring accuracy and timely reimbursement. Book, code, and reconcile warranty claims using dealership systems and proprietary applications to support efficient claims resolution. Monitor and maintain warranty receivable schedules to ensure proper cash flow and financial accuracy for dealership clients. Analyze technician notes and service documentation to assign correct labor codes and validate claim eligibility. Identify compliance issues and support dealerships in correcting processes to align with manufacturer requirements. Utilize internal systems and tools to resolve claim discrepancies and support end-to-end warranty administration workflows. Maintain up-to-date knowledge of manufacturer policies, certifications, and warranty processing standards. Collaborate with internal teams and dealership stakeholders to ensure smooth claim processing and continuous improvement of warranty operations. Requirements: Prior experience as an Automotive Warranty Administrator within a franchised dealership environment is required. Strong understanding of automotive dealership service operations and warranty claims processes. Proficiency with DMS (Dealer Management Systems) and related automotive software tools. Solid knowledge of warranty accounting principles, claim reconciliation, and receivables management. Ability to interpret technician repair narratives and apply appropriate labor and warranty codes accurately. Manufacturer certification or training in at least one automotive brand preferred. Strong attention to detail with excellent organizational and analytical skills. Effective communication skills with the ability to support and influence dealership staff when needed. High level of professionalism, integrity, and customer service orientation. Ability to work independently in a remote environment while managing high-volume transactional work. Benefits: Competitive annual compensation ranging from $45,000 to $65,000+, with performance-based earning potential after probation. Free medical, dental, and vision insurance for employees. 401(k) retirement plan with 6% employer match. Guaranteed salary during the first 90 days of employment. Monthly internet stipend after 90 days of remote work. Fully remote work opportunity within the United States (with optional in-office work in Greenwood Village, CO if local). Stable, long-standing organization with strong growth opportunities and internal promotion pathways. Supportive, team-oriented environment focused on professional recognition and career development. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Automotive Warranty Administrator. Skills: Warranty claims, Dealership operations, DMS proficiency. Review warranty claims. Process warranty claims", "postedDate" : "2026-06-10T11:32:51.134", "createdAt" : "2026-06-10T11:32:51.134", "lastUpdated" : "2026-06-16T06:39:16.280", "ingestTimestamp" : "2026-06-14T21:01:29.349", "mongoId" : "6a2cb20774d8ee00a09deee7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Warranty claims processing", "Labor code assignment", "Claim eligibility validation", "Warranty administration workflows", "Customer service", "Warranty claims", "Dealership operations", "DMS proficiency", "Warranty administration", "Claims processing", "Receivables management", "Process improvement", "Automotive dealership service operations", "Warranty claims processes", "Manufacturer policies", "Warranty processing standards", "Manufacturer certification", "DMS", "Dealership systems", "Proprietary applications" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 478.10287, "daysOld" : 5, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3051b1f292fd229cf049eb", "title" : "Customer Operations Executive", "company" : "Liberis", "industry" : "FinTech", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Customer Operations Executive in Atlanta, United States, adjusted for the FinTech industry and company size." }, "location" : "Atlanta, Georgia, United States", "locations" : [ "Atlanta", "Georgia", "United States" ], "timestamp" : "2026-06-16T08:48:32.137", "fingerprint" : "60692bd862df6c297252d77862002be8372f413445eb5f7685d2c565b43d381e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/liberis/jobs/8007188", "externalId" : "8007188", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to customer inquiries, Collate customer feedback, Share customer feedback, Collaborate with other departments, Identify customer payment queries, Solve customer payment queries, Own customer query investigation, Resolve customer queries, Offer alternative solutions, Contribute to NPS score, Perform admin tasks, Support team colleagues, Fill in for other teams", "teamCollaboration" : "Collaborate with Sales; Collaborate with Underwriting; Collaborate with Treasury; Collaborate with Collections; Work as part of team", "domainKnowledge" : "Embedded financial solutions", "domainList" : [ "embedded-financial-solutions" ], "domainSpecificKnowledge" : [ "Embedded financial solutions" ], "toolProficiency" : [ "Salesforce CRM", "Zendesk" ], "problemSolvingSkills" : "Solve problems efficiently; Solve problems independently", "outcomesObjectives" : "Effective customer issue prevention; Effective customer issue resolution", "qualificationsBasic" : "Ability to multitask, Prioritize tasks, Active listening skills, Analytical skills, Comfortable working with numerical data", "qualificationsPreferred" : "Fluency in Spanish, Fluency in French", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "At Liberis, our mission is to empower small and medium-sized businesses by removing finance as a friction to growth, delivering contextual, embedded financial solutions to support merchants at every stage of their business lifecycle. Who are we? The Customer Operations team are a global, multi skilled team under the Global Operations umbrella at Liberis. The overall objective is to provide the best experience to our merchants and partners, whilst giving 5* service on every interaction we have. We own the merchant experience starting from the point of sale. This means we are playing a huge part in providing our merchants with a smooth onboarding experience and need to collaborate closely with other departments including Sales, Underwriting, Treasury and Collections. We then look after all our active merchants, assisting them with any queries they have, or amendments they need to make to their account. We are also responsible for collating and responding to all customer feedback and sharing it with the rest of the business, acting as the voice of the customer which helps drive change and make improvements for our merchants. At Liberis, we always put our merchants first and the Customer Operations team play a pivotal role in helping us do that. Customer Operations are right at the heart of what we do at Liberis and play a key role in our plans to scale, this is the most exciting time to join the team! What you’ll be doing Be the main point of contact for all existing customers by responding promptly and professionally to customer inquiries via inbound calls, emails and live-chat Be the voice of the customer to the rest of the business by collating and sharing customer feedback. Collaborate with other departments to make the customer journey quick, positive, and frictionless. Identify, and solve customer payment queries. Use your bilingual skills to assist customers who require support in their respective languages. Own the customer query and investigation from point of escalation through to resolution. Be open-minded and offer alternative solutions with the aim to help every customer. Contribute to the NPS score via effective customer issue prevention and resolution. Perform admin tasks for in-life customers. Strong ability to multitask and prioritise tasks in a fast-paced work environment. Active listening skills to understand and address customer needs. Use Salesforce CRM, Zendesk and other software tools. Provide support to the colleagues in your team for quick customer resolution. Fill in when needed for other in-life teams and colleagues. Work as part of a close-knit team with a shared vision of doing right by the customer. Demonstrate Liberis values: to be open, interested, proactive and bright. Who are you? We are seeking a talented and passionate Customer Operations Executive to join our dynamic team. The successful candidate will be responsible for acting as the main point of contact for our customers and ensuring that they receive exceptional customer service throughout their journey with our company. You will work closely with other departments to deliver a smooth and pain-free customer experience. You have previous experience or an interest in a career in FinTech. You love talking to customers to find ways to solve problems efficiently and independently. You can manage a continuous high workload by being able to plan and prioritise. However, you also enjoy the daily rush of unexpected new tasks and can adapt quickly. You want to support on additional projects which will support your development. You have strong analytical skills, and are comfortable working with numerical data to assist you with customer queries. You want to grow within Liberis, with an opportunity to develop and evolve this role further. As this role is crucial to expanding our growing Customer Operations function, we are looking for a real self-starter who wants to make an impact from the get-go. The role is essential to the ongoing expansion of our Customer Operations function, and working under the Global Operations function will provide endless opportunities for cross-functional collaboration and development. Fluency in the Spanish or French languages (in addition to English) would be preferred, but not essential! What happens next? Think this sounds like the right next move for you? Or if you’re not completely confident that you fit our exact criteria, apply anyway and we can arrange a call to see if the role is fit for you. Humility is a wonderful thing, and we are interested in hearing about what you can add to Liberis! Our hybrid approach Working together in person helps us move faster, collaborate better, and build a great Liberis culture. Our hybrid working policy requires team members to be in the office at least 3 days a week, but ideally 4 days. At Liberis, we embrace flexibility as a core part of our culture, while also valuing the importance of the time our teams spend together in the office. #LI-CG1", "summaryDescription" : "Customer Operations Executive at Liberis. Respond to customer inquiries. Collate customer feedback", "postedDate" : "2026-06-15T23:18:58.092", "createdAt" : "2026-06-15T23:18:58.092", "lastUpdated" : "2026-06-16T08:48:32.137", "ingestTimestamp" : "2026-06-15T23:18:58.092", "mongoId" : "6a3051b1f292fd229cf049eb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Embedded financial solutions", "Salesforce CRM", "Zendesk" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 476.15134, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6cbf74d8ee00a091b219", "title" : "Administrative and Customer Support Specialist", "company" : "HealtheConnections", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 62500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Syracuse ", "locations" : [ "Syracuse" ], "timestamp" : "2026-06-15T09:41:31.881", "fingerprint" : "68efb734d64390993858c498d24c3c2ed8f743f7c17ed0ea8814721fbc7cd9e4", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.healtheconnections.org/jobs/?gh_jid=5257248008", "externalId" : "5257248008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Syracuse", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.0481221,-76.1474244" } ], "locationText" : "Syracuse, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "CRM, Ticketing platforms, Customer support platforms", "professionalSkills" : [ "Workflow oversight", "Special project execution", "Customer guidance", "Process management", "Customer onboarding", "Credentialing", "Compliance support", "Customer experience initiatives" ], "hardSkillsList" : [ "Troubleshooting", "System documentation" ], "softSkillsList" : [ "Critical thinking", "Flexibility", "Adaptability" ], "hardSkills" : [ { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "System documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Flexibility" }, { "name" : "Adaptability" } ], "majorSkills" : "Customer support, Customer relationships, Customer retention, Customer satisfaction", "majorSkillsList" : [ "Customer support", "Customer relationships", "Customer retention", "Customer satisfaction" ], "coreResponsibilities" : "Serve as primary point of contact, Handle customer inquiries, Handle service requests, Handle support issues, Deliver exceptional customer experience, Be subject matter expert, Troubleshoot complex issues, Resolve complex issues, Ensure timely follow-up, Ensure timely resolution, Support categorization of tickets, Support triage of tickets, Support escalation of tickets, Support management of tickets, Maintain accurate customer records, Maintain user accounts, Maintain system documentation, Support customer onboarding, Support credentialing, Support compliance, Support customer experience initiatives", "teamCollaboration" : "Work closely with customers; Work closely with team members; Collaborative team environment", "domainKnowledge" : "Health information exchange; Health IT; Healthcare administration", "domainList" : [ "health-information-exchange", "health-it", "healthcare-administration" ], "domainSpecificKnowledge" : [ "Health information exchange", "Health IT", "Healthcare administration" ], "toolProficiency" : [ "CRM", "Ticketing systems", "Business systems" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "System documentation", "problemSolvingSkills" : "Problem-solving; Troubleshooting; Root cause analysis", "qualificationsBasic" : "5+ years customer service, 5+ years customer support, 5+ years client services, Experience with CRM, Experience with ticketing platforms, Experience with customer support platforms, Excellent written communication, Excellent verbal communication, Analytical abilities, Problem-solving abilities, Technical aptitude, Ability to learn applications, Ability to learn systems, Ability to work under pressure, Ability to meet deadlines, Ability to ensure accuracy, Proven ability to follow procedures, Experience working independently, Experience working collaboratively", "qualificationsPreferred" : "Associate's degree in Business, Associate's degree in Communications, Associate's degree in Healthcare Administration, Associate's degree in Information Technology, Equivalent experience strongly preferred, Experience in healthcare, Experience in health information exchange, Experience in health IT, Experience in medical administration, Experience in technical support", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who: HealtheConnections, a respected national leader in providing health information exchange (HIE) services for 26 counties of NYS. What: Hiring an experienced, customer-focused professional to provide advanced support and operational leadership through troubleshooting, workflow oversight, training support, special project execution, and more across HealtheConnections’ technology services. About the Job: In this role, you will use your experience and critical thinking skills to work closely with customers to understand their needs, provide guidance on our systems and services, manage important processes, and serve as a trusted resource. This team supports one of the largest and most multi-faceted health information exchanges in the country and serves as a key resource for both customers and internal teams. Administrative and Customer Support Specialists have varied responsibilities. You will work closely with customers and team members to ensure a high-quality customer experience while supporting onboarding, compliance, customer service operations, and continuous improvement initiatives. Primary Responsibilities: Serve as a primary point of contact for customer inquiries, service requests, and support issues, delivering an exceptional customer experience through phone, email, and tickets Be a subject matter expert for Customer Services processes and how HealtheConnections’ services work. Troubleshoot and resolve complex customer issues while ensuring timely follow-up and resolution. Support the categorization, triage, escalation, and management of customer support tickets using our CRM and other business systems Maintain accurate customer records, user accounts, and system documentation. Support customer onboarding, credentialing, compliance, and customer experience initiatives. Experience Needed: Please send us a cover letter with your application. 5+ years of customer service, customer support, client services, or related experience. Experience with CRM, ticketing, or customer support platforms. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Strong technical aptitude and ability to quickly learn new applications and systems. Ability to work under pressure, meet deadlines, and ensure accuracy. Proven ability to follow established procedures. Experience working independently and collaboratively within a team environment. Experience in healthcare, health information exchange, health IT, medical administration, or a technical support environment is a strong plus. Associate's or higher degree in Business, Communications, Healthcare Administration, Information Technology, or equivalent experience strongly preferred Not sure you meet all qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. You’re a great fit for us if you’re good at… Methodical, detail-oriented tasks Being flexible and adaptable to shifting priorities Following procedures carefully Helping someone get to the root of a problem We’re a great fit for you if you’re looking for… A high-performance, high-energy, collaborative environment. One of the best things about working here is our team. They’re smart, supportive, passionate, and among the best in the business. A dynamic industry. Health information exchange has exciting opportunities on the horizon as the healthcare industry evolves, both within NYS and on the national stage. Strong benefits. We cover the cost of medical insurance for employees along with a full suite of benefits, including 401k matching, generous vacation/holiday time, unlimited sick time, flexibility in work hours and hybrid/remote work, and more. Work that makes a difference in your community. We’re proud to make an impact on the daily lives of health professionals and support improved health outcomes for individuals right here in New York State. We like to say that we’re “casually competent” – we’re not pretentious, but we know our stuff. Our people are talented, our culture is vibrant, and our work is at the top of its class. Even better, our customers genuinely like working with us, and we’ve seen firsthand how what we do has made a positive impact on our community. $48,000-$62,500 is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, and seniority.", "summaryDescription" : "Administrative and Customer Support Specialist at HealtheConnections. Skills: Customer support, Customer relationships, Customer retention, Customer satisfaction. Serve as primary point of contact. Handle customer inquiries", "postedDate" : "2026-06-14T03:28:34.645", "createdAt" : "2026-06-14T03:28:34.645", "lastUpdated" : "2026-06-15T09:41:31.881", "ingestTimestamp" : "2026-06-14T03:28:34.645", "mongoId" : "6a2c6cbf74d8ee00a091b219", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 62500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Troubleshooting", "System documentation", "Critical thinking", "Flexibility", "Adaptability", "Customer support", "Customer relationships", "Customer retention", "Customer satisfaction", "Workflow oversight", "Special project execution", "Customer guidance", "Process management", "Customer onboarding", "Credentialing", "Compliance support", "Customer experience initiatives", "Health information exchange", "Health IT", "Healthcare administration", "CRM", "Ticketing systems", "Business systems" ], "skillCount" : 23, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 475.00507, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6bdb74d8ee00a0915692", "title" : "HVAC Monitoring Technician", "company" : "Kelso Building Services", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level HVAC Monitoring Technician in Draper, United States, with adjustments for company size and industry." }, "location" : "Draper, Utah, United States", "locations" : [ "Draper", "Utah", "United States" ], "certifications" : [ "Certification programs for monitoring center operations" ], "timestamp" : "2026-06-16T06:01:36.905", "fingerprint" : "8d579a2eebb20b9501e543397e6eb870ffe9fe8a63731a9528e0707567544e8d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://kelsobuildingservices.com/careers/?gh_jid=5238958008", "externalId" : "5238958008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Draper", "state" : "Utah", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.5247777,-111.8627989" } ], "locationText" : "Draper, Utah, United States", "technicalSkills" : "Building automation systems, HVAC controls", "professionalSkills" : [ "Situational awareness", "Prioritization", "Process adherence", "Judgment", "Teamwork" ], "hardSkillsList" : [ "Remote support", "Alarm review", "System monitoring", "Troubleshooting" ], "hardSkills" : [ { "name" : "Remote support", "level" : "intermediate" }, { "name" : "Alarm review", "level" : "intermediate" }, { "name" : "System monitoring", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" } ], "majorSkills" : "System monitoring, Alarm response, Customer communication, Service coordination", "majorSkillsList" : [ "System monitoring", "Alarm response", "Customer communication", "Service coordination" ], "coreResponsibilities" : "Monitor building automation systems, Monitor HVAC systems, Monitor electrical systems, Monitor related systems, Respond to alerts, Review alarms, Prioritize alarms, Distinguish critical alerts, Distinguish informational notifications, Initiate escalation actions, Act as primary contact, Deliver clear communication, Deliver professional communication, Record interactions accurately, Collaborate with technicians, Collaborate with internal teams, Access customer systems securely, Analyze alarms, Analyze trends, Analyze system data, Perform remote actions, Document findings, Document outcomes, Create service tickets, Manage service tickets, Coordinate technician dispatch, Monitor service progress, Provide updates to stakeholders, Maintain records, Generate reports, Ensure compliance", "teamCollaboration" : "Internal service teams; Technicians; Stakeholders", "domainKnowledge" : "Building systems; Customer processes; Security practices; Monitoring center operations; Mechanical systems; Electrical systems", "domainList" : [ "building-systems", "customer-processes", "security-practices", "monitoring-center-operations", "mechanical-systems", "electrical-systems" ], "domainSpecificKnowledge" : [ "Building systems", "Customer processes", "Security practices", "Monitoring center operations", "Mechanical systems", "Electrical systems" ], "toolProficiency" : [ "Remote tools", "Ticketing platforms", "Service management platforms" ], "communicationSkills" : "Professional communication; Clear communication", "documentationSkills" : "Accurate documentation; Standardized service records", "continuousLearning" : "Ongoing learning; Quality improvement initiatives; Required training; Certification programs; Structured training pathways", "problemSolvingSkills" : "Issue identification; Troubleshooting; Decision-making", "specialRequirements" : "Rotating shifts, Evenings, Weekends, Holidays", "outcomesObjectives" : "Timely response to alerts; Accuracy in evaluation; Accuracy in escalation; Quality documentation; Completeness of documentation; Meeting service level agreements; Positive customer feedback; Completion of training; Completion of certifications", "qualificationsBasic" : "High school diploma or equivalent, Computer skills, Excellent written communication skills, Excellent verbal communication skills, Ability to follow structured procedures, Ability to follow escalation processes, High level of accuracy, Attention to detail, Ability to stay composed in time-sensitive situations, Flexibility to work rotating schedules, Flexibility to work nights, Flexibility to work weekends", "qualificationsPreferred" : "Technical education is a plus, Experience with building automation systems, Experience with HVAC controls, Experience with facilities operations, Background in monitoring centers, Background in help desks, Background in dispatch, Background in call centers, Familiarity with ticketing platforms, Familiarity with service management platforms", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Kelso Building Services (KBS), we invest in our people by providing the training, tools, and support needed to succeed. Our culture is built on accountability, innovation, and delivering an exceptional customer experience. Team members have the opportunity to grow within a forward-thinking organization supporting critical building operations nationwide. We are hiring both Level 1 and Level 2 Operators, based on experience. Rotating shifts that may include evenings, weekends, and holidays. Role Summary This person serves as a key point of contact for KBS’s 24/7 monitoring services. This position is responsible for overseeing customer building systems in real time, responding to alerts, and coordinating service actions using established procedures. This is a structured, fast-moving role that requires strong attention to detail and adherence to processes. Operators act as the bridge between customer facilities and internal service teams. Level 1 Operators focus on alarm review, communication, documentation, and basic remote support tasks. Level 2 Operators bring additional technical experience and handle more advanced troubleshooting and decision-making. Core Responsibilities System Monitoring & Response Continuously monitor building automation, HVAC, electrical, and related systems for alerts or irregular activity Review and prioritize alarms using predefined workflows and response criteria Distinguish between critical alerts and informational notifications using established guidelines Initiate appropriate escalation actions based on customer-specific protocols Customer Communication & Support Act as a primary contact for customer emails and phone inquiries Deliver clear, professional communication during service events Record all interactions accurately within internal systems Collaborate with technicians and internal teams to ensure timely resolutions Remote Troubleshooting Access customer systems securely using approved remote tools Analyze alarms, trends, and system data to support issue identification Perform approved remote actions such as resets, schedule checks, and setpoint verification Document findings and outcomes in standardized service records Dispatch & Service Coordination Create and manage service tickets within company platforms Coordinate technician dispatch based on scope, urgency, and approval requirements Monitor service progress and provide updates to stakeholders Reporting & Documentation Maintain complete and audit-ready records of all activities Generate reports related to alarms, system performance, and service activity Ensure compliance with service standards and response expectations Training & Development Complete required training in building systems, customer processes, and security practices Participate in certification programs for monitoring center operations Engage in ongoing learning and quality improvement initiatives Basic Qualifications Required: High school diploma or equivalent (technical education is a plus) Strong computer skills with the ability to navigate multiple systems simultaneously Excellent written and verbal communication skills Ability to follow structured procedures and escalation processes High level of accuracy and attention to detail Ability to stay composed in time-sensitive situations Flexibility to work rotating schedules, including nights and weekends Preferred (Level 2): Experience with building automation systems (BAS), HVAC controls, or facilities operations Background in monitoring centers, help desks, dispatch, or call centers Familiarity with ticketing or service management platforms Basic knowledge of mechanical or electrical systems Key Skills & Attributes Strong situational awareness and prioritization ability Consistency in following defined processes Customer-first mindset Sound judgment when escalating issues Effective teamwork and communication Commitment to learning and professional growth Performance Expectations Success in this role is measured by: Timely response to system alerts Accuracy in issue evaluation and escalation Quality and completeness of documentation Meeting service level agreements (SLAs) Positive customer feedback Completion of required training and certifications Growth Opportunities This role provides a starting point for long-term careers within KBS’s operations and technology teams. Advancement opportunities may include: ROC Operator – Level 2 Remote Systems Specialist Building Automation Support Operations Supervisor Monitoring & Analytics roles Advancement is performance-based and supported by structured training pathways. Why Work at KBS Be part of a growing digital facilities and remote operations platform Gain exposure to advanced smart building technologies Access formal training and certification programs Contribute to mission-critical operations that impact customer uptime Join a company focused on safety, performance, and innovation Compensation & Benefits Competitive hourly pay Medical benefits package Paid time off 401(k) with company match", "summaryDescription" : "HVAC Monitoring Technician at Kelso Building Services. Skills: System monitoring, Alarm response, Customer communication, Service coordination. Monitor building automation systems. Monitor HVAC systems", "postedDate" : "2026-06-14T20:07:58.305", "createdAt" : "2026-06-14T20:07:58.305", "lastUpdated" : "2026-06-16T06:01:36.905", "ingestTimestamp" : "2026-06-14T20:07:58.305", "mongoId" : "6a2c6bdb74d8ee00a0915692", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Remote support", "Alarm review", "System monitoring", "Troubleshooting", "Alarm response", "Customer communication", "Service coordination", "Situational awareness", "Prioritization", "Process adherence", "Judgment", "Teamwork", "Building systems", "Customer processes", "Security practices", "Monitoring center operations", "Mechanical systems", "Electrical systems", "Certification programs for monitoring center operations", "Remote tools", "Ticketing platforms", "Service management platforms" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 473.5131, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0e760b58b93c861edbe8f5", "title" : "Voice and Chat Customer Support", "company" : "Support Services Group", "salary" : { "min" : 1080000.0, "max" : 1560000.0, "currency" : "JMD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level voice and chat customer support roles in Kingston, Jamaica, typically range from JMD 1,080,000 to JMD 1,560,000 annually, based on 2024-2025 market data for the customer support industry." }, "location" : "Kingston, JM", "locations" : [ "Kingston", "JM" ], "timestamp" : "2026-06-15T08:38:15.924", "fingerprint" : "005a438ed672d309cded51adbfcfc44b56712211b99a1647fd942b516accd38d", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://jamaica-ssg.breezy.hr/p/134045a3cb25-voice-and-chat-customer-support", "externalId" : "134045a3cb25", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kingston", "state" : "Saint Andrew", "country" : "Jamaica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "17.9841723,-76.8057525" } ], "locationText" : "Kingston, Saint Andrew, Jamaica", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer satisfaction", "Value realization" ], "majorSkills" : "Customer support, Customer retention", "majorSkillsList" : [ "Customer support", "Customer retention" ], "coreResponsibilities" : "Field customer inquiries, Address customer pain points, Maintain product knowledge, Provide email support, Provide voice support, Provide chat support", "outcomesObjectives" : "Drive customer satisfaction", "qualificationsBasic" : "Extensive product knowledge", "workSiteFlexibility" : "Onsite", "rawDescription" : "Support Services Group is looking for customer service representatives to join our team in our Kingston, Jamaica office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. This role would include email, voice and", "summaryDescription" : "Voice and Chat Customer Support at Support Services Group. Skills: Customer support, Customer retention. Field customer inquiries. Address customer pain points", "createdAt" : "2026-06-14T06:41:04.768", "lastUpdated" : "2026-06-15T08:38:15.924", "ingestTimestamp" : "2026-06-14T06:41:04.768", "mongoId" : "6a0e760b58b93c861edbe8f5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Customer support", "Customer retention", "Customer satisfaction", "Value realization" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 471.31815, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Customer Support", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307919f292fd229c02f214", "title" : "Senior Project Manager - Automotive Warranty and Services (f/m/x)", "company" : "AUTO1 Group", "industry" : "Automotive", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Project Manager in the Automotive industry in Berlin, Germany, adjusted for seniority and company size." }, "location" : "Berlin, Berlin, Germany", "locations" : [ "Berlin", "Berlin", "Germany" ], "timestamp" : "2026-06-16T12:10:24.969", "fingerprint" : "cc546b91f464c82fc3d9609bf593f5c3b84a4acc2880f86a0cdb8523995cc8de", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Auto1/744000131461336-senior-project-manager-automotive-warranty-and-services-f-m-x-", "externalId" : "744000131461336", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "state" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.5033790,13.3386522" } ], "locationText" : "Berlin, Berlin, Germany", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Quantitative analysis", "Qualitative analysis", "Project management", "Stakeholder management" ], "hardSkillsList" : [ "Operational performance", "New service development", "Cost controlling", "Revenue management", "Renewal initiatives" ], "hardSkills" : [ { "name" : "Operational performance", "level" : "intermediate" }, { "name" : "New service development", "level" : "intermediate" }, { "name" : "Cost controlling", "level" : "intermediate" }, { "name" : "Revenue management", "level" : "intermediate" }, { "name" : "Renewal initiatives", "level" : "intermediate" } ], "majorSkills" : "Warranty and Services, Project Management, Stakeholder Management", "majorSkillsList" : [ "Warranty and Services", "Project Management", "Stakeholder Management" ], "coreResponsibilities" : "Optimize warranty and services sales offering, Ensure best-in-class operational performance, Take part in development of new services, Design and execute projects, Turn ideas into concrete offerings, Review existing processes, Challenge existing processes, Improve existing processes, Review existing products, Challenge existing products, Improve existing products, Leverage technology and data, Decrease costs, Maintain high-level of customer satisfaction, Ensure best practices are known, Ensure best practices are shared, Become central point of connection, Set up financial targets, Set up planning infrastructure, Implement cost-controlling procedures, Design training materials, Optimize product content, Increase revenue", "teamCollaboration" : "Collaboration with Product teams; Collaboration with Finance teams; Collaboration with tech teams; Collaboration with Marketing teams; Contacts with local management; Connection between internal stakeholders; Connection between external stakeholders; Connection with Product/Tech; Connection with Legal; Connection with Finance; Connection with external partners", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Automotive warranty; Automotive maintenance contracts; Extended warranty; Maintenance subscription program", "domainList" : [ "automotive-warranty", "automotive-maintenance-contracts", "extended-warranty", "maintenance-subscription-program" ], "domainSpecificKnowledge" : [ "Automotive warranty", "Automotive maintenance contracts", "Extended warranty", "Maintenance subscription program" ], "toolProficiency" : [ "Microsoft Excel", "Google Sheets" ], "documentationSkills" : "Training materials", "innovationCreativity" : "Development of new services", "problemSolvingSkills" : "Analytical skills", "outcomesObjectives" : "Increase revenue through targeted initiatives", "qualificationsBasic" : "5 years of relevant work experience, Completed studies in business administration, engineering, computer science, finance or comparable, Advanced knowledge in Microsoft Excel, Advanced knowledge in Google Sheets, Full proficiency in English", "qualificationsPreferred" : "Experience in Automotive warranty and/or maintenance contracts management, Experience working for a recognized insurer or OEM captive, Experience in an international context, Every other European language is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are looking for a Senior Manager - Warranty and Services Expert (f/m/x) to join our Financing & Value-Added Services Team, that is responsible for financing, insurances and aftersales services for all the 9 markets where Autohero is currently operating. Your role will consist in optimizing our existing warranty and services sales offering, ensuring best-in-class operational performance and taking part in the development of new services to ever better serve Autohero customers needs. Position within the company and managerial responsibilities: In addition to working in close collaboration with our Product, Finance, tech and Marketing teams based in Berlin headquarters, you will have regular contacts with local management from our 9 european subsidiaries. What we offer: * Once a unicorn, now a listed public company, be part of our success story! * A very international and dynamic working environment with exciting challenges for personal growth. Everything you do has direct business impact. * Design and execute exciting projects, partially from the ground up, and play a crucial part in turning ideas into concrete offerings * Your future is important to us, which is why we have an above-average corporate pension plan to top it off * We offer discounts on well-known brands like Flaconi, Bosch, Apple and Sky, as well as special offers on used cars for you, your family and your friends * Use your previous experience and skills to review, challenge, and ultimately improve existing processes and products, leverage technology and data decreasing costs while maintaining a high-level of customer satisfaction, and ensure best practices are known and shared between all our local entities in Europe * Fully leverage and further develop critical business skills including quantitative and qualitative analysis, project management, communications, stakeholder management in a high-functioning team environment * Become the central point of connection between internal and external stakeholders including Product/Tech, Legal, Finance and external partners for future project rollouts * Turn our extended warranty and maintenance subscription program into true powerhouses: set up financial targets and planning infrastructure, implement cost-controlling procedures, designing training materials, optimize product content and increase revenue through targeted revenue management & renewal initiatives ## Qualifications * Autonomy and demonstrated track record working with high-level stakeholders at international scale. Passion and motivation about moving tasks forward and taking ownership of topics.You are hard-working and your desire to achieve impact and results is bigger than a 9-5 working schedule * Very good analytical skills and the ability to manage priorities to meet time-sensitive deadlines * Up to 5 years of relevant work experience in Automotive warranty and/or maintenance contracts management, preferably working for a recognized insurer or OEM captive, ideally in an international context * Completed studies in business administration, engineering, computer science, finance or a comparable degree programme * Advanced knowledge in Microsoft Excel and Google Sheets * Full proficiency in English is mandatory, every other European language is a plus ## Additional Information Join us, building the best way to buy and sell cars! You do not meet 100% of the requirements? Take your shot and apply anyway! We offer room for growth and challenges to learn from. Contact David Westa _At AUTO1 Group we live an open culture, believe in direct communication, and value diversity. We welcome every applicant; regardless of gender, ethnic origin, religion, age, sexual identity, disability, or any other non-merit factor. #LI-A1 _", "summaryDescription" : "Senior Project Manager - Automotive Warranty and Services (f/m/x) at AUTO1 Group. Skills: Warranty and Services, Project Management, Stakeholder Management. Optimize warranty and services sales offering. Ensure best-in-class operational performance", "postedDate" : "2026-06-10T14:03:15.000", "createdAt" : "2026-06-16T01:32:29.454", "lastUpdated" : "2026-06-16T12:10:24.969", "ingestTimestamp" : "2026-06-16T01:32:29.454", "mongoId" : "6a307919f292fd229c02f214", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Operational performance", "New service development", "Cost controlling", "Revenue management", "Renewal initiatives", "Warranty and Services", "Project Management", "Stakeholder Management", "Quantitative analysis", "Qualitative analysis", "Project management", "Stakeholder management", "Automotive warranty", "Automotive maintenance contracts", "Extended warranty", "Maintenance subscription program", "Microsoft Excel", "Google Sheets" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 470.64523, "daysOld" : 5, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30667af292fd229cfb21e5", "title" : "Customer Service Representative (Asia Remote - Thai Speaker)", "company" : "Nuitée", "industry" : "Hospitality", "salary" : { "min" : 720000.0, "max" : 1200000.0, "currency" : "THB", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Service Representative in Thailand, adjusted for a full-time, remote role in the technology industry." }, "location" : "Asia-Pacific", "locations" : [ "Asia-Pacific" ], "timestamp" : "2026-06-16T06:56:27.568", "fingerprint" : "053b4f200704ca0a43f979c5a229ee339f5f5ab3764c4add5f06d5e550a1e9f0", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/nuitee/jobs/4896237101", "externalId" : "4896237101", "industryFunction" : { }, "structuredLocations" : [ { "continent" : "as", "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 4, "experienceLevel" : "Mid", "professionalSkills" : [ "Customer service", "Emergency support", "Problem-solving", "Decision-making" ], "majorSkills" : "Customer service, Emergency support, Escalation handling", "majorSkillsList" : [ "Customer service", "Emergency support", "Escalation handling" ], "coreResponsibilities" : "Handle urgent customer inquiries, Resolve escalated issues, Provide timely solutions, Provide effective solutions, Coordinate with internal teams, Coordinate with hotels, Coordinate with partners, Address travel disruptions, Maintain accurate records, Document incidents, Document resolutions, Monitor emergency cases, Track emergency cases, Ensure resolution within SLA, Contribute to process improvements, Support junior team members, Provide guidance during high-pressure situations", "teamCollaboration" : "Coordinate with internal teams; Coordinate with hotels; Coordinate with partners", "domainKnowledge" : "Travel industry; Hospitality industry; Emergency support", "domainList" : [ "travel-industry", "hospitality-industry", "emergency-support" ], "domainSpecificKnowledge" : [ "Travel industry", "Hospitality industry", "Emergency support" ], "toolProficiency" : [ "Microsoft Office", "Customer service tools" ], "communicationSkills" : "Business English", "documentationSkills" : "Accurate record keeping; Incident documentation", "problemSolvingSkills" : "Problem-solving under pressure", "outcomesObjectives" : "Ensure resolution within SLA", "qualificationsBasic" : "3-4 years customer service experience, Problem-solving skills under pressure, Decision-making skills under pressure, Excellent communication abilities, Excellent interpersonal abilities, Proficient with Microsoft Office, Proficient with customer service tools, Ability to multitask, Detail-oriented, Highly organized, Experience handling escalations, Experience handling urgent cases, Business English proficiency, Thai language proficiency", "qualificationsPreferred" : "Customer service in travel, Customer service in hospitality, Customer service in emergency support, Another Asian language proficiency", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the company At Nuitée, we are building the API backbone for the global travel industry. Founded in 2017, Nuitée is on a mission to transform a fragmented travel ecosystem with simple, scalable, and API-first infrastructure—think “Stripe for Travel.” By enabling seamless connectivity between hotels, OTAs, fintechs, super-apps, and businesses, some of which are entering the travel market for the first time, Nuitée empowers companies to deliver reliable travel products effortlessly. Our robust platform simplifies complex supplier networks, offering direct access to hotel inventory with better pricing, coverage, and technology. With teams across the globe, including hubs in London, New York, San Francisco, Palma de Mallorca and Casablanca, Nuitée has grown into a global infrastructure provider trusted by industry leaders like Hopper, Priceline, Google, and Uber. Now backed by leading VCs and world-class investors including leaders from Booking.com, Stripe, and Shopify, Nuitée is positioned to redefine the B2B travel market, streamline operations for hotels, and enable new applications through cutting-edge APIs. Nuitée is at the forefront of a revolution—delivering AI-powered, smarter, and more personalized travel experiences for a new era. About the Job We are seeking an experienced Customer Service Representative to join our Customer Service Team. This role focuses on handling urgent customer issues, travel disruptions, and high-priority cases that require rapid resolution. You will act as a critical point of contact for escalations, ensuring swift and professional responses to complex situations. The role is fully remote open to candidates based anywhere in the Asia region. Key Responsibilities Handle emergency and urgent customer inquiries via phone, email, and chat Resolve escalated issues and provide timely, effective solutions Coordinate with internal teams, hotels, and partners to address travel disruptions Maintain accurate records and documentation of incidents and resolutions Monitor and track emergency cases to ensure resolution within SLA Contribute to process improvements for the Emergency Team Support junior team members and provide guidance during high-pressure situations Our Ideal Candidate 3–4 years of experience in customer service, preferably in travel, hospitality, or emergency support Strong problem-solving and decision-making skills under pressure Excellent communication and interpersonal abilities Proficient with Microsoft Office and customer service tools Ability to multitask in a fast-paced, high-stress environment Detail-oriented and highly organized Experience handling escalations and urgent cases Business English plus Thai Another Asian language is valued Why Nuitee? At Nuitée, we’re not just reimagining travel—we’re building the infrastructure to power it. Massive Market Opportunity: We are tackling the $9.9tn travel industry, starting with the $75 billion B2B hotel market, a fragmented space filled with outdated systems, gatekeepers, and inefficiencies. Nuitée’s API-first platform is solving this, enabling businesses to access hotel inventory seamlessly and at scale. World-Class Backing: Backed by Accel and visionary leaders across tech and travel—including Booking.com, Stripe, and Shopify—we’re equipped to scale our ambition globally. Bootstrapped Resilience, Startup Agility: Having grown profitably for years without external funding, we combine operational discipline with the speed and innovation of a scaling startup. Global Impact: Our infrastructure supports partners like Google, Grab, worldwide fintechs, superapps, travel companies and others AI-Driven Innovation: Nuitée is uniquely positioned to power the future of travel in the AI era—enabling seamless, intelligent, and hyper-personalized travel interactions. By joining Nuitée, you’ll be part of a team that’s building a category-defining platform. You’ll work on a global scale, innovate alongside industry leaders, and help drive the next phase of travel technology. If you’re excited to push boundaries, redefine a multi-trillion-dollar industry, and grow with us—Nuitée is the place for you. By submitting your application, you consent to Nuitée processing your personal data for the purposes of assessing your suitability for employment. Your information will be stored securely and will only be retained for as long as necessary for the recruitment process, or up to 6 months afterward, in accordance with our data protection policy and applicable laws. You have the right to request access, correction, or deletion of your personal data at any time by contacting us at careers@nuitee.com. For more details, please see our Privacy Policy: Nuitée Privacy Notice 2026.", "summaryDescription" : "Customer Service Representative (Asia Remote - Thai Speaker) at Nuitée. Skills: Customer service, Emergency support, Escalation handling. Handle urgent customer inquiries. Resolve escalated issues", "postedDate" : "2026-06-15T23:22:31.801", "createdAt" : "2026-06-15T23:22:31.801", "lastUpdated" : "2026-06-16T06:56:27.568", "ingestTimestamp" : "2026-06-15T23:22:31.801", "mongoId" : "6a30667af292fd229cfb21e5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Customer service", "Emergency support", "Escalation handling", "Problem-solving", "Decision-making", "Travel industry", "Hospitality industry", "Microsoft Office", "Customer service tools" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 469.15158, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3065e2f292fd229cfac315", "title" : "Customer Service Representative", "company" : "Circle K", "salary" : { "min" : 24000.0, "max" : 32000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Customer Service Representative salaries in Montgomery, United States, for a part-time role in the retail industry, based on 2024-2025 market data." }, "location" : "Store 2706739 Montgomery AL", "locations" : [ "Store 2706739 Montgomery AL", "United States of America" ], "timestamp" : "2026-06-16T12:13:59.593", "fingerprint" : "3a160c82c6619e95e75eba405b14c7c26bd581017bf2d5cf8b81919a336f6d11", "source" : "workday", "language" : "en", "applyUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-2706739-Montgomery-AL/Customer-Service-Representative_R597587-1", "externalId" : "R597587", "industryFunction" : { }, "locationPoint" : "41.17036,-76.87691", "structuredLocations" : [ { "city" : "Montgomery", "state" : "Alabama", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.3777111,-86.3090775" } ], "locationText" : "Montgomery, Alabama, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High school diploma or equivalent", "coreResponsibilities" : "Provide excellent customer service, Handle customer inquiries, Resolve customer issues, Process transactions accurately, Maintain store cleanliness, Stock merchandise, Assist with inventory management, Follow company policies", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Store 2706739: 7891 Vaughn Rd, Montgomery, Alabama 36116 # _**Shift Availability**_ Evenings and Overnights ** _Time Type_** Part time **Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. **As a Customer Service Representative, you will enjoy:** * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement _**Your key responsibilities:**_ You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! **You are good at:** * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions **Great if you have:** * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! **Physical Requirements:** * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs ## Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: [In English](https://www.circlek.com/sites/default/files/pdf/EverifyPosterEnglish.pdf) [In Spanish](https://www.circlek.com/sites/default/files/pdf/EverifyPosterSpanish.pdf)", "summaryDescription" : "Customer Service Representative at Circle K. Provide excellent customer service. Handle customer inquiries", "postedDate" : "2026-06-16T03:49:55.606", "createdAt" : "2026-06-16T03:49:55.549", "lastUpdated" : "2026-06-16T12:13:59.593", "ingestTimestamp" : "2026-06-16T03:49:55.549", "mongoId" : "6a3065e2f292fd229cfac315", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-2706739-Montgomery-AL/Customer-Service-Representative_R597587-1", "salaryAnnualMin" : 24000, "salaryAnnualMax" : 32000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 467.19098, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3065e2f292fd229cfac293", "title" : "Customer Service Representative", "company" : "Circle K", "salary" : { "min" : 24000.0, "max" : 32000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Customer Service Representatives in Crawfordsville, Indiana, adjusted for the retail industry and part-time employment." }, "location" : "Store 4702268 Crawfordsville IN", "locations" : [ "Store 4702268 Crawfordsville IN", "United States of America" ], "timestamp" : "2026-06-16T15:50:55.858", "fingerprint" : "eccd391d16f7c75d7c5bc4e99bd6c02dead07be4c5fbf217102c4ed2758e36fd", "source" : "workday", "language" : "en", "applyUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-4702268-Crawfordsville-IN/Customer-Service-Representative_R597683-1", "externalId" : "R597683", "industryFunction" : { }, "locationPoint" : "40.04115,-86.87445", "structuredLocations" : [ { "city" : "Crawfordsville", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.0408627,-86.8997385" } ], "locationText" : "Crawfordsville, Indiana, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High school diploma or equivalent", "coreResponsibilities" : "Provide excellent customer service, Handle customer inquiries, Resolve customer issues, Process transactions accurately, Maintain store cleanliness, Stock merchandise, Follow company policies, Assist with inventory management", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Store 4702268: 1008 Darlington Ave, Crawfordsville, Indiana 47933 # _**Shift Availability**_ Flexible (Days, Evenings, Overnights + Weekends) ** _Time Type_** Part time **Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. **As a Customer Service Representative, you will enjoy:** * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement _**Your key responsibilities:**_ You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! **You are good at:** * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions **Great if you have:** * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! **Physical Requirements:** * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs ## Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: [In English](https://www.circlek.com/sites/default/files/pdf/EverifyPosterEnglish.pdf) [In Spanish](https://www.circlek.com/sites/default/files/pdf/EverifyPosterSpanish.pdf)", "summaryDescription" : "Customer Service Representative at Circle K. Provide excellent customer service. Handle customer inquiries", "postedDate" : "2026-06-16T03:48:36.650", "createdAt" : "2026-06-16T03:48:36.612", "lastUpdated" : "2026-06-16T15:50:55.858", "ingestTimestamp" : "2026-06-16T03:48:36.612", "mongoId" : "6a3065e2f292fd229cfac293", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-4702268-Crawfordsville-IN/Customer-Service-Representative_R597683-1", "salaryAnnualMin" : 24000, "salaryAnnualMax" : 32000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 467.17245, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "68b706957fc9a711f0f6ed76", "title" : "Instandhaltungstechniker (all genders), (RME)", "company" : "Amazon Deutschland E2 Transport GmbH", "industry" : "Facilities, Maintenance, Real Estate, Real Estate/facilities, fulfillment ops", "salary" : { "min" : 44000.0, "max" : 58000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Instandhaltungstechniker in Schkeuditz, Germany, adjusted for the logistics industry and company size." }, "location" : "Schkeuditz, Saxony, DEU", "locations" : [ "Schkeuditz, Saxony, DEU" ], "timestamp" : "2026-06-15T05:37:47.719", "fingerprint" : "3b63f8427723d99310acf635605bf7ea93fcf0e2f9ecc6991e7397a1f81b4ac5", "source" : "amazon", "language" : "de", "applyUrl" : "https://account.amazon.com/jobs/3070501/apply", "externalId" : "c644cee0-e4b4-47b1-9d13-cb40f6e87612", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Schkeuditz", "state" : "Saxony", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.3938624,12.2208538" } ], "locationText" : "Schkeuditz, Saxony, Germany", "employmentType" : "FULL_TIME", "majorSkills" : "Preventive maintenance, Technical systems, Safety regulations", "majorSkillsList" : [ "Preventive maintenance", "Technical systems", "Safety regulations" ], "coreResponsibilities" : "Monitor, maintain, and perform preventive maintenance on conveyor, safety technology at the site, Ensure high system availability and compliance with all, Install or expand existing systems and continuously improve, Respond quickly to errors, solve problems efficiently, and, Participate in technical projects, Support shift management", "teamCollaboration" : "Work with the team; Support shift management", "domainKnowledge" : "Conveyor technology; Building technology; Safety technology; HVAC systems; Fire alarm systems; Security systems; Building management systems", "domainList" : [ "conveyor-technology", "building-technology", "safety-technology", "hvac-systems", "fire-alarm-systems", "security-systems", "building-management-systems" ], "domainSpecificKnowledge" : [ "Conveyor technology", "Building technology", "Safety technology", "HVAC systems", "Fire alarm systems", "Security systems", "Building management systems" ], "continuousLearning" : "Training opportunities; Seminars", "innovationCreativity" : "Continuous improvement of systems", "problemSolvingSkills" : "Efficient problem-solving", "specialRequirements" : "Rotating three-shift system, Work on Saturdays, Night shifts, On-call duty, Support multiple sites, Regional travel", "outcomesObjectives" : "Ensure high system availability; Ensure compliance with health and safety standards", "qualificationsBasic" : "Completed training in electrical engineering, mechatronics, industrial mechanics, or related field, 2 years of professional experience in the relevant field, Experience in preventive maintenance and repair of conveyor/sorting technology OR in service technology OR in building services technology (e.g., HVAC, fire alarm, security, building management systems), Independent work style, Teamwork skills, Good German language skills", "qualificationsPreferred" : "Knowledge of production-relevant equipment, Experience in maintenance and configuration of barcode scanners, Experience with printing and application machines, English language skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Der Schwerpunkt dieser Rolle liegt in der vorbeugenden Wartung und Instandhaltung unserer förder- und gebäudetechnischen Anlagen sowie der Einhaltung aller Sicherheitsvorschriften und –richtlinien. Gemeinsam mit dem Team wird die Verfügbarkeit der technischen Anlagen und deren kontinuierliche Verbesserung durch ein hohes Maß an Eigeninitiative und das nötige technische Know-how gewährleistet. Key job responsibilities • Überwachung, Instandhaltung und vorbeugende Wartung der förder- und haustechnischen Anlagen sowie der Sicherheitstechnik am Standort. • Sicherstellung einer hohen Anlagenverfügbarkeit sowie die Einhaltung aller Gesundheits- und Sicherheitsstandards. • Neuinstallation oder Ausbau von bestehenden Anlagen sowie deren kontinuierliche Verbesserung. • Schnelle Reaktion auf auftretende Fehler, effiziente Problemlösung und klare Kommunikation mit betroffenen Parteien. • Mitarbeit an technischen Projekten und Unterstützung der Schichtleitung. Die Stelle beinhaltet die Arbeit in einem rotierenden Dreischichtsystem, welches Samstage, Nachtschichten sowie Rufbereitschaft umfassen kann. Zudem besteht das Logistiknetzwerk in der Region aus mehreren Standorten, welche im Notfall eine Mitbetreuung voraussetzen. Lokale Flexibilität und eine gewisse Reisebereitschaft (innerhalb der Region) sollte dementsprechend gegeben sein. WIR BIETEN: • Einen unbefristeten Vertrag direkt mit Amazon. • Vielfältige Weiterbildungsmöglichkeiten und die Chance, an verschiedenen Schulungen und Seminaren teilzunehmen, die von Amazon und externen Partnern angeboten werden. • Ein attraktives Vergütungspaket und Mitarbeiterrabatt. • Zusätzliche Leistungen wie z.B. Unterstützung bei der betrieblichen Altersvorsorge und eine Lebens- und Erwerbsunfähigkeitsversicherung. • Familienbonus (Einmalzahlung für Mütter sowie Eltern in Elternzeit). • Ein kostenloses Mitarbeiterhilfeprogramm (auch für Familienmitglieder) für eine Beratung bei beruflichen oder privaten Angelegenheiten. • Ein internationales Arbeitsumfeld und unser Tandemprogramm helfen dir, Kontakte zu knüpfen und ein internes Netzwerk aufzubauen. Besuche uns auf www.aboutamazon.de für eine virtuelle Tour durch unsere Logistikzentren und um mehr über Amazon als Arbeitgeber zu erfahren. A day in the life About the team Die Arbeit bei Amazon Operations ist für Diejenigen, die gerne aktiv sind und alles geben. Wir arbeiten in einem dynamischen Umfeld und sind Teil eines großen Teams, das stolz darauf ist, jeden Tag die Erwartungen von Millionen von Kunden zu erfüllen. Wir sind offen, inklusiv und begrüßen Individualität und Vielfalt. Unsere Teams haben Spaß an guter Arbeit, wertschätzen sich, achten aufeinander und darauf, dass die höchsten Sicherheitsstandards gewährleistet sind. So tragen sie ihren Teil zur außergewöhnlichen Servicequalität bei, für die Amazon weltweit bekannt ist. Werde auch Du Teil des technischen Teams von Amazon und optimiere mit uns die Technologien im globalen Logistiknetzwerk! Basic Qualifications: • Abgeschlossene (von der IHK anerkannte) Ausbildung im Bereich Elektrik, Mechatronik, Industriemechanik oder einem artverwandten Gebiet. • Zweijährige Berufserfahrung in dem entsprechenden Bereich. • Erfahrung in der präventiven Wartung und Instandhaltung von Förder-/ Sortiertechnik ODER in der Servicetechnik ODER im Bereich Gebäudetechnik, wie etwa Anlagen der Klima-, Brandmelde-, Sicherheits- und Gebäudeleittechnik. • Selbstständige Arbeitsweise. • Teamfähigkeit. • Gute Deutschkenntnisse. Preferred Qualifications: • Kenntnisse in produktionsrelevantem Equipment. • Erfahrung in der Wartung und Konfiguration von Barcodescannern. • Erfahrung mit Druck- und Applikationsmaschinen. • Englischkenntnisse. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Instandhaltungstechniker (all genders), (RME) at Amazon Deutschland E2 Transport GmbH. Skills: Preventive maintenance, Technical systems, Safety regulations. Monitor, maintain, and perform preventive maintenance on conveyor. safety technology at the site", "postedDate" : "2026-06-13T14:50:39.799", "createdAt" : "2026-06-13T14:50:39.799", "lastUpdated" : "2026-06-15T05:37:47.719", "ingestTimestamp" : "2026-06-13T14:50:39.799", "mongoId" : "68b706957fc9a711f0f6ed76", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3070501/apply", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Preventive maintenance", "Technical systems", "Safety regulations", "Conveyor technology", "Building technology", "Safety technology", "HVAC systems", "Fire alarm systems", "Security systems", "Building management systems" ], "skillCount" : 10, "jobCategory" : "data", "dataQualityScore" : 0.8888889, "_score" : 466.93747, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "69dde45b2beec4dd3d9a3ef7", "title" : "Clin Trials Monitor/ Auditor", "company" : "City of Hope", "salary" : { "min" : 70000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Junior Clinical Trials Monitor/Auditor in the United States, adjusted for the healthcare industry and remote work." }, "location" : "United States", "locations" : [ "United States", "Clinical Trials Auditing & Monitoring", "Remote, Days, Days" ], "timestamp" : "2026-06-16T00:40:16.362", "fingerprint" : "b149b8bf90f25434c136c1cfbc6abb9bf8d1acf5d4cfd94a6557bfcc8b5162be", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa067.taleo.net/careersection/ex/jobdetail.ftl?job=228004", "externalId" : "228004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "minimumEducation" : "Bachelor's degree", "experienceMinYears" : 2, "remoteFriendly" : true, "rawDescription" : "Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. Performs comprehensive audits and monitoring of City of Hope Investigator-initiated clinical trials conducted under a COH-sponsored IND or IDE and other high-risk protocols as necessary. Reviews internal regulatory documents, protocols, amendments, correspondence and serious adverse event reports. Performs extensive audits and monitoring visits to determine protocol compliance, including the consent process and eligibility criteria. Performs extensive review of case report forms and study data, utilizing medical records, laboratory data, transfusion services records, and any other source used to produce study data. Generates an audit report or monitoring report, summarizing the findings of all deviations, discrepancies, and incorrect or missing data. As a successful candidate, you will: Verifies that required reporting of Serious Adverse Events (SAE) to all applicable regulatory agencies (FDA, OBA, RAC, NIH, NCI) has been completed in a timely manner. Reviews the original protocol and all amendments, noting dates, changes in eligibility criteria, and any modifications in treatment procedures. Verifies that required reporting of protocol deviations, unanticipated problems, and Serious Adverse Events (SAE) to internal organizations (IRB, CPRMC, IBC, OSBC, RSC, DSMC) has been completed in a timely manner. Audits or monitors study data, including the consent process, eligibility criteria and case report forms, utilizing medical records, laboratory data, transfusion services records, and any other source used to produce study data. Verifies that corrections to the CRFs are made correctly, if applicable. Generates audit reports and monitoring reports, summarizing the findings of all protocol deviations,, discrepancies, and incorrect or missing data. When direction is needed, provides training for sponsors, principal investigators, CRCs, and clinical research nurses. Qualifications - External Your qualifications should include: Minimum Education: Bachelor’s degree in biology, chemistry, biochemistry, physiology, nursing, or other related fields. Minimum Experience: Two or more years of experience as an industry Clinical Research Associate or clinical trial auditor or monitor. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE . United States", "summaryDescription" : "Clin Trials Monitor/ Auditor at City of Hope", "createdAt" : "2026-06-14T18:54:05.791", "lastUpdated" : "2026-06-16T00:40:16.362", "ingestTimestamp" : "2026-06-14T18:54:05.791", "mongoId" : "69dde45b2beec4dd3d9a3ef7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.5555556, "_score" : 465.36627, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c9e6c74d8ee00a099de94", "title" : "Monitor, Community Based (SYEP)", "industry" : "Government", "salary" : { "min" : 30000.0, "max" : 40000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level government positions in Brooklyn, NY, adjusted for temporary employment type." }, "location" : "Brooklyn, NY", "locations" : [ "Brooklyn, NY" ], "timestamp" : "2026-06-16T06:08:22.461", "fingerprint" : "65583586892df59802a152d6f285d4448a0bddc4ce1aba1a787d894f81817f01", "source" : "jazzhr", "language" : "en", "externalId" : "I3aFfGZ2l6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brooklyn", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.6526006,-73.9497211" } ], "locationText" : "Brooklyn, New York, United States", "employmentType" : "TEMPORARY", "coreResponsibilities" : "Monitor community based programs, Assist with program operations", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Monitor, Community Based (SYEP). Monitor community based programs. Assist with program operations", "createdAt" : "2026-06-14T21:24:48.851", "lastUpdated" : "2026-06-16T06:08:22.461", "ingestTimestamp" : "2026-06-14T21:24:48.851", "mongoId" : "6a2c9e6c74d8ee00a099de94", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 30000, "salaryAnnualMax" : 40000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "_score" : 464.79144, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.7 }, { "id" : "6a2c75c474d8ee00a093809a", "title" : "Customer Service Specialist (US Market)", "company" : "PERGOLUX", "industry" : "Customer Experience", "salary" : { "min" : 57500.0, "max" : 77500.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Service Specialist in Vancouver, Canada, adjusted for the E-commerce industry and company size." }, "location" : "Vancouver Office", "locations" : [ "Vancouver Office" ], "timestamp" : "2026-06-16T06:45:35.172", "fingerprint" : "0ae9bea0f14ada7f74ccb265edfe99c9b144d3eae6ed866275d3289757a6c07a", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/pergolux/4d2385e1-ec7a-4878-aed5-5580a7338a5f/application", "externalId" : "4d2385e1-ec7a-4878-aed5-5580a7338a5f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vancouver", "state" : "British Columbia", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "49.2608724,-123.1139520" } ], "locationText" : "Vancouver, British Columbia, Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 4, "professionalSkills" : [ "Customer service", "Product fluency", "Technical troubleshooting", "Order lifecycle management", "Logistics coordination" ], "hardSkillsList" : [ "Record keeping", "Data documentation" ], "softSkillsList" : [ "Solution-oriented", "Appreciation" ], "hardSkills" : [ { "name" : "Record keeping", "level" : "intermediate" }, { "name" : "Data documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Solution-oriented" }, { "name" : "Appreciation" } ], "majorSkills" : "Customer support, Order management, Product expertise", "majorSkillsList" : [ "Customer support", "Order management", "Product expertise" ], "coreResponsibilities" : "Deliver responsive, professional assistance, Resolve inquiries and service issues, Manage the full order lifecycle, Coordinate with logistics partners, Resolve delivery delays, Provide expert advice, Provide first-level technical troubleshooting, Maintain meticulous records, Document customer data and case histories, Collaborate with Sales teams, Collaborate with Technical teams, Provide feedback for improvements", "teamCollaboration" : "Cross-functionally with Sales; Cross-functionally with Technical teams", "domainKnowledge" : "US Market; Pergola systems", "domainList" : [ "us-market", "pergola-systems" ], "domainSpecificKnowledge" : [ "US Market", "Pergola systems" ], "toolProficiency" : [ "Zendesk", "Shopify" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Record keeping; Case histories", "continuousLearning" : "Growth opportunities", "innovationCreativity" : "Innovation", "problemSolvingSkills" : "Solution-oriented mindset; Troubleshooting", "outcomesObjectives" : "Maintain high standards of service; Impact customer retention; Impact brand reputation", "qualificationsBasic" : "2 - 4 years of experience in customer service, Exceptional written and verbal communication skills in English, Tech-savvy mindset, Organizational skills, Ability to multitask effectively", "qualificationsPreferred" : "Experience in e-commerce or home improvement", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Location: Vancouver Office As a Customer Service Specialist for the US Market, you will serve as the primary voice of our brand from our Vancouver office, ensuring every American customer interaction is handled with empathy, precision, and a solution-oriented mindset. Operating fully in English, your role is critical in maintaining our high standards of service, managing the end-to-end customer journey from initial inquiry to post-delivery support, and directly impacting our customer retention and brand reputation. At PERGOLUX, you will join a high-growth, Scandinavian-inspired environment where our culture of Unity and Innovation empowers you to take initiative and grow alongside a passionate global team. WHAT YOU’LL DO - Deliver responsive, professional assistance across phone, chat, and email to resolve inquiries and service issues with clarity. - Manage the full order lifecycle, including modifications, tracking, and coordinating with logistics partners to resolve delivery delays. - Develop deep product fluency to provide expert advice and first-level technical troubleshooting for our premium pergola systems. - Maintain meticulous records within Zendesk and Shopify, ensuring all customer data and case histories are accurately documented. - Collaborate cross-functionally with Sales and Technical teams to provide feedback that informs product and service improvements. WHAT YOU’LL BRING - 2 - 4 years of experience in customer service or a related field, preferably within e-commerce or home improvement. - Exceptional written and verbal communication skills in Englisch with the ability to maintain a premium and friendly tone. - A tech-savvy mindset with the ability to quickly master tools like Zendesk, Shopify, and internal CRM platforms. - Strong organizational skills and the ability to multitask effectively across multiple communication channels simultaneously. - A collaborative and empathetic spirit that aligns with PERGOLUX’s core values of Integrity and Appreciation. BENEFITS - A vibrant, international work environment built on collaboration and creativity. - Growth opportunities in a fast-scaling e-commerce company. - Team Culture & Events – Join a supportive, international team with regular events, summer parties, and after-work gatherings. - Employee discounts on all PERGOLUX products. - Comfort & Convenience – Free drinks and snacks to keep you fueled throughout the day. HOW TO APPLY To start your journey with us, please apply via our PERGOLUX Career Page https://pergolux.de/pages/career?srsltid=AfmBOoqMCh9jNL9qC5tGgLuWpo5TAmYtSUWWGHgoJ4Z0SwntMuQEk_qE or follow our latest updates on PERGOLUX LinkedIn https://de.linkedin.com/company/pergolux. ", "summaryDescription" : "Customer Service Specialist (US Market) at PERGOLUX. Skills: Customer support, Order management, Product expertise. Deliver responsive, professional assistance. Resolve inquiries and service issues", "createdAt" : "2026-06-14T20:11:41.654", "lastUpdated" : "2026-06-16T06:45:35.172", "ingestTimestamp" : "2026-06-14T20:11:41.654", "mongoId" : "6a2c75c474d8ee00a093809a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Record keeping", "Data documentation", "Solution-oriented", "Appreciation", "Customer support", "Order management", "Product expertise", "Customer service", "Product fluency", "Technical troubleshooting", "Order lifecycle management", "Logistics coordination", "US Market", "Pergola systems", "Zendesk", "Shopify" ], "skillCount" : 16, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 464.46066, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.98 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 40307, "totalPages" : 807, "hasNext" : true, "hasPrevious" : false } }

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Common Questions