Scout Motors
Sr.WarrantySpecialist
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Warranty Specialist at Scout Motors. Skills: Warranty processes, Policy development, Claims handling, Continuous improvement. Establish end-to-end warranty processes. Develop warranty policies, procedures, and guidelines”
Industry & Context.
Identify gaps; Drive clarifications; Drive improvements; Identify deviations; Implement corrective actions; Interpret data; Troubleshoot processes
4-5 days per week in the office, Regular in-person meetings, Regular in-person events, Convene with colleagues in person, Travel to participate in events, Travel to other Scout locations, 10% domestic travel, 10% international travel
What They're Looking For.
Must Have
Bachelor's degree in engineering, Business, Automotive Technology, or related field, 8+ years of experience in warranty operations, claims, or service within an OEM or similar environment, Knowledge of warranty policies, procedures, and claims handling frameworks, Proven experience managing warranty process execution, Experience contributing to the development, improvement, or standardization of warranty policies and processes, Solid understanding of service operations, repair workflows, and vehicle systems/components, Experience working with warranty systems or ERP platforms, Ability to translate operational and process requirements into system inputs, Analytical skills, High attention to detail, Excellent communication and collaboration skills, Experience working in fast-paced, high-volume, and cross-functional environments, Structured, process-oriented mindset, Comfort with ambiguity and uncertainty in early-stage startup environments
Nice to Have
Proficiency in German is a plus
What You'll Do.
Establish end-to-end warranty processes
Develop warranty policies
Communicate policies across all stakeholders
Identify gaps in existing policies
Drive clarifications and improvements
Partner with cross-functional teams
Ensure warranty policies align with product design
Identify deviations from standard procedures
Implement corrective actions and training
Ensure compliance with internal standards
Ensure compliance with legal requirements
Ensure compliance with regulatory expectations
Drive continuous improvement initiatives
Translate operational insights into process updates
Translate operational insights into policy enhancements
Translate operational insights into training needs
Collaborate closely with Service
Collaborate closely with Engineering
Collaborate closely with Quality
Collaborate closely with IT
Provide business input for system rules
Provide business input for validation logic
Provide business input for workflows
How You'll Work.
Team & Collaboration
Cross-functional teams; Cross-functional stakeholders; External partners; Service, Engineering, Quality, and IT
Communication Scope
Train stakeholders; Guide stakeholders; Influence stakeholders
Full Job Description
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again. But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range. At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion. Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now! What you’ll do Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following: Ensure accurate and consistent establishment of end-to-end warranty processes, from claim submission through validation, adjudication, and closure. Responsible for the development, refinement, and deployment of warranty policies, procedures, and guidelines. Ensure policies are clearly defined, documented, and effectively com
Applying for this Sr. Warranty Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Scout Motors?
Real rants from real employees. Read before you apply.