{ "count" : 46984, "data" : [ { "id" : "6a2c7a0c74d8ee00a094411e", "title" : "Customer Service Agent - Estonian Speaking", "company" : "Betsson Group", "industry" : "Hospitality", "salary" : { "min" : 26000.0, "max" : 34000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Service Agent in Malta, adjusted for the Gaming industry." }, "location" : "Malta", "locations" : [ "Malta" ], "timestamp" : "2026-06-16T02:39:14.979", "fingerprint" : "4cda04852c460ee846f01696aec32234184c7802430471912e9bfad2bbdba888", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/betsson/jobs/8002347", "externalId" : "8002347", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Malta", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Malta", "coreResponsibilities" : "Assist Estonian speaking customers via email, chat, and, Work in a team for best customer support, Translate advertising texts and customer feedback into Estonian, Handle customer accounts, Follow company policies on player safety, protection, and", "teamCollaboration" : "Work in a team", "domainKnowledge" : "iGaming world", "domainList" : [ "igaming-world" ], "domainSpecificKnowledge" : [ "iGaming world" ], "continuousLearning" : "Develop and learn", "problemSolvingSkills" : "Problem solver", "specialRequirements" : "Relocation bonus", "qualificationsBasic" : "Excellent English and Estonian, Good MS Office skills, Previous customer service experience, Time management skills, Multitasking skills", "qualificationsPreferred" : "Previous iGaming experience, Other language skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Kas oled hea probleemi lahendaja, erakordselt hea suhtleja ning naudid töötamist lahedas tiimis? Kui tunned, et kirjeldasime just sind siis ootame sind liituma meie auhinnatud klienditoe tiimi, mille asukohaks on meie uudne ja mugav kontor Maltal! Sa oleksid osa meie sujuvast klienditoe osakonnast, töötades parima klienditeeninuse nimel. Kuid mitte ainult seda, võimalused areneda ja õppida on Betssonis lõpmatud! Sooviksime, et teeksid laitmatult järgmisi asju: -Aitaksid eesti keelt kõnelevaid kliente emaili, chati ning telefoni teel. -Töötad tiimis ning pingutate ühiselt parima klientitoe teenuse nimel. -Tõlgiksid reklaam tekste ning klientide tagasisidet eesti keelde. -Klientide kontodega tegelemine. -Järgiksid firma eeskirju ja reegleid seoses mängija turvalisusega, kaitsmisega ning vastutustundliku mängimisega. MIS ON SELLEST KASU SULLE? Meie Betssonis ei anna sulle lihtsalt võimalust töötada meie juhtivatel turgudel, vaid anname võimaluse seda teha parimas klienditoe tiimis. Meie juures on lõpmatud võimalused areneda ning karjääri edendada, ning saada uusi teadmisi iGamingu maailmast ja samuti olla osa mitmekülgsest, sõbralikust töökeskkonnast. Me soovime, et meie töötajad annavad edasi meile tähtsaid väärtuseid ning, et meie töötajad saaksid nautida kõiki plusse, mis kaasnevad Betssonis töötamisega! SA OLED HEA: -suurepärane inglise ja eesti keele oskus, nii kirjalik kui suuline. Vene keele oskus on boonus -hea oskus MS Office’s -eelnev kogemus klienditeeninduses/klienditoes -aja planeerimises ning mitme asja korraga tegemises SUUR PLUSS ON: -eelnev iGaming kogemus -mōne muu keele oskus MIDA ME PAKUME: Sarnaselt ameerika mägedele on ka elu Betssonis kohati sama kiire ning sisaldada pööraseid pöördeid, kuid siiski alati lõbus! Kuid mida muud võikski oodata ettevõttelt, millel on 7 eri riigis kontorid, kus töötab 1700 töötajat, millest 900 on Maltal. Me saame aru, et see töö ei sobi igale inimesele, kuid kui sa oled sihikindel, adrenaliini himuline, alati valmis piire ületama ja ennast arendama siis sobid meile ideaalselt. HEA TEADA: -alustamise kuupäev: iga teine nädal algab treening -palk: palgal on põhiosa ning boonuse süsteem -töötunnid: klienditoena on töö graafiku põhine -asukoht: Malta, St.Julians -ümberasumise kulude boonus Challenge Accepted? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy", "summaryDescription" : "Customer Service Agent - Estonian Speaking at Betsson Group. Assist Estonian speaking customers via email, chat, and. Work in a team for best customer support", "postedDate" : "2026-06-14T21:29:21.450", "createdAt" : "2026-06-14T21:29:21.450", "lastUpdated" : "2026-06-16T02:39:14.979", "ingestTimestamp" : "2026-06-14T21:29:21.450", "mongoId" : "6a2c7a0c74d8ee00a094411e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "iGaming world" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 981.7026, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c75c474d8ee00a0938093", "title" : "Sales Manager Denmark (Danish Speaking)", "company" : "PERGOLUX", "industry" : "Sales", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Sales Manager in Berlin, Germany, adjusted for manager seniority and the retail industry." }, "location" : "Berlin | SCAN Team", "locations" : [ "Berlin | SCAN Team" ], "timestamp" : "2026-06-16T04:06:25.249", "fingerprint" : "84b5e46e24bb7e13dbc1ea8f8150108a19c554ed3ea7dc0c6ba1ac3198141be6", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/pergolux/1ad1157c-d8d0-4de5-973a-b7e0804e40b7/application", "externalId" : "1ad1157c-d8d0-4de5-973a-b7e0804e40b7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.5173885,13.3951309" } ], "locationText" : "Berlin, Germany", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "coreResponsibilities" : "Reach out to sales leads, Provide sales consultations, Recommend tailored solutions, Prepare and send quotes, Negotiate terms, Close deals, Achieve sales targets, Manage sales pipeline, Maintain sales pipeline, Ensure data hygiene, Ensure forecasting accuracy, Collaborate with sales team, Collaborate with Country Manager", "teamCollaboration" : "SCAN sales team; Country Manager", "domainKnowledge" : "Outdoor living solutions", "domainList" : [ "outdoor-living-solutions" ], "domainSpecificKnowledge" : [ "Outdoor living solutions" ], "toolProficiency" : [ "HubSpot", "CRM" ], "outcomesObjectives" : "Exceed sales targets", "qualificationsBasic" : "High performing sales experience, Fluency in Danish, Professional working proficiency in English", "qualificationsPreferred" : "HubSpot experience a plus, Comparable CRM experience a plus", "workSiteFlexibility" : "Flexible", "rawDescription" : "As a Sales Manager, you will play a key role in driving revenue growth by converting inbound and outbound leads into long-term customers within one of PERGOLUX’s core Nordic markets. You will own the full sales cycle (from first contact to closing) while acting as a trusted advisor to customers investing in premium outdoor-living solutions. At PERGOLUX, we combine Scandinavian design, ambition, and innovation with a collaborative, international culture where ownership and impact truly matter. WHAT YOU’LL DO - Proactively reach out to qualified sales leads via outbound phone calls and follow-ups to drive conversions. - Provide professional sales consultations, understanding customer needs and recommending tailored PERGOLUX solutions. - Prepare and send quotes, negotiate terms, and close deals to consistently achieve and exceed sales targets. - Manage and maintain a high-quality sales pipeline in HubSpot, ensuring excellent data hygiene and forecasting accuracy. - Collaborate closely with the SCAN sales team and Country Manager to strengthen PERGOLUX’s long-term market presence. WHAT YOU’LL BRING - Previous, high performing, experience in a sales role or strong motivation and ability to transition to or begin your first sales role. - Strong hands-on experience with HubSpot or a comparable CRM platform is a plus. - Fluency in Danish, plus professional working proficiency in English. - Excellent communication skills, resilience, and a genuine enjoyment of speaking with customers by phone. - Interest in premium products, outdoor living, and delivering a high-quality customer experience. A NOTE ON EXPERIENCE LEVEL We encourage you to apply no matter your experience level, as we frequently have new open positions at different seniority levels and will match you with the right opportunity for your profile. BENEFITS - Competitive Salary & Bonus Structure – Your success is rewarded with strong compensation and performance-based bonuses. - Real Ownership – Take meaningful responsibility in your role and directly influence key business outcomes. - International Team – Collaborate with passionate colleagues across Europe, gaining exposure to diverse perspectives and ideas. - Outdoor Lifestyle Discounts – Enjoy exclusive discounts on PERGOLUX products. - Fast-Track Career Opportunities – As we scale quickly, you’ll have significant opportunities to grow into senior leadership roles. - Team Culture – Be part of regular team events, retreats, and a culture that celebrates wins—big and small. - Bike Leasing Program – Benefit from a sustainable and cost-effective bike leasing option to support commuting and an active lifestyle. HOW TO APPLY If you’re excited to take ownership, close impactful deals, and help shape PERGOLUX’s growth in the Nordic market, we’d love to hear from you. Apply via our PERGOLUX Career Page https://pergolux.de/pages/career?srsltid=AfmBOoqMCh9jNL9qC5tGgLuWpo5TAmYtSUWWGHgoJ4Z0SwntMuQEk_qE or connect with us on PERGOLUX LinkedIn https://de.linkedin.com/company/pergolux.", "summaryDescription" : "Sales Manager Denmark (Danish Speaking) at PERGOLUX. Reach out to sales leads. Provide sales consultations", "createdAt" : "2026-06-14T20:16:55.742", "lastUpdated" : "2026-06-16T04:06:25.249", "ingestTimestamp" : "2026-06-14T20:16:55.742", "mongoId" : "6a2c75c474d8ee00a0938093", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Outdoor living solutions", "HubSpot", "CRM" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 969.607, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7d5674d8ee00a094f906", "title" : "Customer Support Agent", "company" : "Gymshark", "industry" : "Outdoor & Apparel", "salary" : { "min" : 26780.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Solihull, England, United Kingdom", "locations" : [ "Solihull", "England", "United Kingdom" ], "timestamp" : "2026-06-16T02:30:43.703", "fingerprint" : "bd0858e502d4c374156c30437cb00969120e4d4ba30d2ef53796cda148861589", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/gymshark/jobs/4881182101", "externalId" : "4881182101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Solihull", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.4130189,-1.7768935" } ], "locationText" : "Solihull, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 3, "coreResponsibilities" : "Manage customer interactions end-to-end, Ensure timely resolution, Ensure effective resolution, Deliver exceptional service, Act as voice of customer, Provide feedback, Identify areas for improvement, Make customer-first decisions, Balance business impact, Identify opportunities to exceed expectations, Delight customers, Build product knowledge, Educate customers, Guide customers, Follow up on customer queries, Ensure complete satisfaction, Collaborate with internal teams, Resolve complex issues, Report trends, Report insights, Support colleagues, Contribute to collaborative environment, Contribute to high-performing team", "teamCollaboration" : "Internal teams; Colleagues; High-performing team", "communicationSkills" : "Build rapport; Build trust", "problemSolvingSkills" : "Problem-solving; Think independently", "specialRequirements" : "Flexible shifts, Evenings, Weekends, Holidays, 24/7 operation, Attend assessment centre, Attend 3 days a week", "outcomesObjectives" : "Ensure timely resolution; Ensure effective resolution; Exceed expectations; Delight customers; Ensure complete satisfaction; Support continuous improvement", "qualificationsBasic" : "1-3 years customer service experience, Deliver high-quality service, Excellent communication skills, Build rapport and trust, Problem-solving skills, Think independently, Comfortable in digital environment, Manage queries via online channels, Prioritise workload, Manage time effectively, Stay organised, Flexibility for rotating shifts, Proactive mindset, Passion for helping customers, Improve service, Adapt to change, Thrive in evolving environment, Work independently, Maintain team collaboration, High professionalism, Emotional intelligence, Resilience", "workSiteFlexibility" : "Hybrid", "rawDescription" : "OVERVIEW: We’re looking for a passionate and customer-focused Customer Support Agent to join a fast-paced, global Customer Experience team. In this role, you’ll deliver a world-class service across multiple channels including email, social media, and web chat - ensuring every interaction feels personal, insightful, and aligned with the brand experience. Operating in a 24/7 environment, you’ll be part of a dynamic team that puts the customer at the heart of everything. You’ll play a key role in building trust, loyalty, and long-term relationships with a highly engaged and digitally savvy customer base. The salary for this position is £26,780 per annum WHAT YOU'LL BE DOING: Managing customer interactions end-to-end, ensuring a timely and effective resolution for every query Delivering exceptional service across email, live chat, and social media channels Acting as the voice of the customer - providing feedback and identifying areas for improvement Making confident, customer-first decisions while balancing business impact Proactively identifying opportunities to exceed expectations and delight customers Building strong product knowledge to educate and guide customers effectively Following up on customer queries to ensure complete satisfaction Collaborating with internal teams to resolve complex issues Reporting trends and insights to leadership to support continuous improvement Supporting colleagues and contributing to a collaborative, high-performing team environment Working flexible shifts, including evenings, weekends, and holidays as part of a 24/7 operation WHAT YOU'LL NEED: Essential Criteria: 1–3 years’ experience in a customer service or customer-facing role Proven ability to deliver high-quality service in a fast-paced environment Excellent communication skills, with the ability to build rapport and trust Strong problem-solving skills and the ability to think independently Comfortable working in a fully digital environment across multiple systems Experience managing customer queries via online channels (e.g., chat, email, social media) Ability to prioritise workload, manage time effectively, and stay organised Flexibility to work rotating shifts, including evenings and weekends A proactive mindset with a passion for helping customers and improving service Ability to adapt to change and thrive in a rapidly evolving environment Experience working independently while maintaining strong team collaboration High level of professionalism, emotional intelligence, and resilience CLOSING DATE: Friday 19th June 2026 @ 12:00pm All successful candidates must be available to attend a 2.5 hour assessment centre on the 1st July along with being available to start with us on the 3rd August 2026. LOCATION: Please note this is a hybrid role and requires the successful candidate to attend at least 3 days a week in GSIQ, Solihull, UK. BELONGING AT GYMSHARK. Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email talent@gymshark.com. ABOUT US. We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth. THE PERKS. Standard benefits include: Performance-based Bonus opportunity Funded Healthcare benefit 25 days holiday, additional day for your birthday & Bank Holidays Contributory Employer pension scheme Flexible benefits programme – including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading Gymshark Employee Discount & long service awards Access to High Street cashback and discounts Financial, Physical and Mental Wellbeing Support Enhanced Family Leave package Life Assurance Office location specific benefits include (IQ): Gym Membership to The Lifting Club (LC) Onsite lunch provision & coffee bars EV charge points available Office location specific benefits include (LDN): Funded multi-site fitness membership Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.", "summaryDescription" : "Customer Support Agent at Gymshark. Manage customer interactions end-to-end. Ensure timely resolution", "postedDate" : "2026-06-14T20:07:38.533", "createdAt" : "2026-06-14T20:07:38.533", "lastUpdated" : "2026-06-16T02:30:43.703", "ingestTimestamp" : "2026-06-14T20:07:38.533", "mongoId" : "6a2c7d5674d8ee00a094f906", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 902.8047, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c5de874d8ee00a08df601", "title" : "Danish Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 27500.0, "max" : 37500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level customer service roles in Bulgaria, adjusted for remote work and the specific industry." }, "location" : "Ishøj, Capital Region of Denmark, Denmark", "locations" : [ "Ishøj, Capital Region of Denmark, Denmark" ], "timestamp" : "2026-06-14T23:58:16.193", "fingerprint" : "7a29a1d72f83f073a3a9cae59e230c9a308ad9cf5167a4d578df5c774e8638e8", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/7804027973/apply", "externalId" : "7804027973", "industryFunction" : { }, "locationPoint" : "55.61543,12.35182", "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "technicalSkills" : "CRM software", "professionalSkills" : [ "Customer support" ], "hardSkillsList" : [ "Written communication", "Spoken communication" ], "hardSkills" : [ { "name" : "Written communication", "level" : "intermediate" }, { "name" : "Spoken communication", "level" : "intermediate" } ], "majorSkills" : "Customer service, Danish fluency", "majorSkillsList" : [ "Customer service", "Danish fluency" ], "coreResponsibilities" : "Provide customer support, Address inquiries, Resolve customer issues, Maintain customer interaction records, Collaborate with internal teams, Stay updated on products, Stay updated on policies, Stay updated on industry developments", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM software", "Office applications" ], "communicationSkills" : "Written communication; Spoken communication", "documentationSkills" : "Record keeping", "continuousLearning" : "Stay updated on industry developments", "problemSolvingSkills" : "Resolve customer issues", "specialRequirements" : "Relocation to Bulgaria", "outcomesObjectives" : "Customer satisfaction", "qualificationsBasic" : "Fluency in Danish, Proficiency in English, Experience in customer service, Communication skills, Interpersonal skills, Ability to work under pressure, Handle difficult customer situations, Proficient in CRM software, Proficient in standard office applications, Self-motivated, Able to work independently, Able to work as part of a team, Willingness to relocate to Bulgaria", "qualificationsPreferred" : "Customer service experience preferred, Related fields experience preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is excited to offer the position of Danish Speaking Customer Service Agent to join our dynamic team in Bulgaria, with paid relocation assistance. This role involves delivering top-tier customer service to Danish-speaking clients, ensuring their needs and queries are met with professionalism and efficiency. ### Responsibilities * Provide excellent customer support to Danish-speaking customers via phone, email, and chat. * Address inquiries related to products and services promptly and accurately. * Resolve customer issues and complaints with a focus on customer satisfaction. * Maintain detailed and accurate records of customer interactions in the CRM system. * Collaborate with internal teams to enhance overall customer experience. * Stay updated on company products, policies, and industry developments. **Requirements** * Fluency in Danish (both written and spoken); proficiency in English is beneficial. * Experience in customer service or related fields preferred. * Strong communication and interpersonal skills. * Ability to work efficiently under pressure and handle difficult customer situations. * Proficient in using CRM software and standard office applications. * Self-motivated and able to work independently and as part of a team. * Willingness to relocate to Bulgaria with relocation expenses covered. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. 1500 Euro Signing Bonus 4. Relocation Package 5. Fully Paid Training 6. Health Insurance 7. And Much More...", "summaryDescription" : "Danish Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation at Mercier Consultancy Group. Skills: Customer service, Danish fluency. Provide customer support. Address inquiries", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-12T22:44:54.670", "lastUpdated" : "2026-06-14T23:58:16.193", "ingestTimestamp" : "2026-06-12T22:44:54.670", "mongoId" : "6a2c5de874d8ee00a08df601", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/7804027973", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Written communication", "Spoken communication", "Customer service", "Danish fluency", "Customer support", "CRM software", "Office applications" ], "skillCount" : 7, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 806.7503, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a305098f292fd229cef28e2", "title" : "Remote Customer Support Agent (P&C)", "company" : "Jerry.ai", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Augusta, Georgia", "locations" : [ "Augusta, Georgia", "Dallas, Texas", "Gilbert, Arizona", "Sandy, Utah", "Memphis, Tennessee", "Tampa, Florida", "Buffalo, New York" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T10:56:13.860", "fingerprint" : "4da240de3f4ebb31053c95b0b1094c17c2efa8f009775ddc1b65ff4b083cc8e0", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/jerry.ai/486e6d82-27e7-4fa8-b02e-bf2205b0e66e/application", "externalId" : "486e6d82-27e7-4fa8-b02e-bf2205b0e66e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Augusta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4709714,-81.9748429" } ], "locationText" : "Augusta, Georgia, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "problemSolvingSkills" : "Finding solutions", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "qualificationsPreferred" : "P&C license within 60 days", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Support Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Remote Customer Support Agent (P&C) at Jerry.ai. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:30:14.490", "lastUpdated" : "2026-06-16T10:56:13.860", "ingestTimestamp" : "2026-06-16T00:30:14.490", "mongoId" : "6a305098f292fd229cef28e2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 776.7228, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305930f292fd229cf45a23", "title" : "Remote Customer Support Agent (P&C)", "company" : "Jerry.ai", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Augusta, Georgia", "locations" : [ "Augusta, Georgia", "Dallas, Texas", "Gilbert, Arizona", "Sandy, Utah", "Memphis, Tennessee", "Tampa, Florida", "Buffalo, New York" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T13:07:21.875", "fingerprint" : "88166d42b7ca8000ad57dc5da2c50af1e3499d47e276bbf0c0718d752818e21d", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Jerry.ai/486e6d82-27e7-4fa8-b02e-bf2205b0e66e/application", "externalId" : "486e6d82-27e7-4fa8-b02e-bf2205b0e66e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Augusta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4709714,-81.9748429" } ], "locationText" : "Augusta, Georgia, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "problemSolvingSkills" : "Finding solutions", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "qualificationsPreferred" : "P&C license within 60 days", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Support Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Remote Customer Support Agent (P&C) at Jerry.ai. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:30:10.729", "lastUpdated" : "2026-06-16T13:07:21.875", "ingestTimestamp" : "2026-06-16T00:30:10.729", "mongoId" : "6a305930f292fd229cf45a23", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 776.72, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305668f292fd229cf296b8", "title" : "Client Services Manager - Danish Market (Maternity Cover)", "company" : "Ogury", "industry" : "Customer Success", "salary" : { "min" : 450000.0, "max" : 650000.0, "currency" : "DKK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Client Services Manager in Copenhagen, Denmark, adjusted for the Technology industry and a temporary employment type." }, "location" : "Copenhagen", "locations" : [ "Copenhagen" ], "timestamp" : "2026-06-16T11:13:33.651", "fingerprint" : "7368c4bc963645d8dd28f97d56c90ca73e58ce592528da5c1970661f497b0e58", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/ogury/b3109539-339f-4d3c-b37c-1542ef64876e/apply", "externalId" : "b3109539-339f-4d3c-b37c-1542ef64876e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Copenhagen", "country" : "Denmark", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "55.6867243,12.5700724" } ], "locationText" : "Copenhagen, Denmark", "employmentType" : "TEMPORARY", "experienceLevel" : "Manager", "technicalSkills" : "DCM, Adform, IAS, DV, MOAT, DV360, TTD, Xandr, GTM, Adobe", "professionalSkills" : [ "Campaign execution", "Performance optimization", "Account management", "Client relationship management", "Data interpretation" ], "hardSkillsList" : [ "Campaign management", "Performance reporting" ], "hardSkills" : [ { "name" : "Campaign management", "level" : "intermediate" }, { "name" : "Performance reporting", "level" : "intermediate" } ], "majorSkills" : "Client relationship management, Campaign management, Performance optimization", "majorSkillsList" : [ "Client relationship management", "Campaign management", "Performance optimization" ], "coreResponsibilities" : "Act as primary point of contact, Build trusted relationships, Lead client onboarding, Lead campaign launches, Manage accounts, Set up campaigns, Manage campaigns, Optimize campaigns, Deliver against KPIs, Monitor campaign performance, Monitor pacing, Monitor account health, Address risks and issues, Collaborate with internal teams, Support client retention, Support client growth, Deliver client training, Deliver client insights, Deliver performance reporting, Conduct post-campaign analysis, Identify optimization opportunities, Identify upsell opportunities, Identify expansion opportunities", "teamCollaboration" : "Sales teams; Product teams; Engineering teams; Internal teams", "domainKnowledge" : "Digital advertising; Programmatic media; Ad servers; Ad verification; SSPs; DSPs; Tag management", "domainList" : [ "digital-advertising", "programmatic-media", "ad-servers", "ad-verification", "ssps", "dsps", "tag-management" ], "domainSpecificKnowledge" : [ "Digital advertising", "Programmatic media", "Ad servers", "Ad verification", "SSPs", "DSPs", "Tag management" ], "toolProficiency" : [ "DCM", "Adform", "IAS", "DV", "MOAT", "DV360", "TTD", "Xandr", "GTM", "Adobe" ], "communicationSkills" : "Performance reporting; Post-campaign analysis", "problemSolvingSkills" : "Problem-solving skills; Data interpretation", "outcomesObjectives" : "Achieve measurable value; Deliver against agreed KPIs", "qualificationsBasic" : "1-3 years client account management experience, Manage multiple campaigns simultaneously, Analytical and problem-solving skills, Excellent communication skills, Excellent relationship-building skills, High attention to detail, Organizational skills", "qualificationsPreferred" : "Understanding of digital advertising, Campaign management experience, Programmatic media experience, Experience with 3rd party ad servers, Experience with ad verification tools, Experience with SSPs/DSPs, Experience with tag management systems", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "## Description About Ogury Ogury is a global adtech company powered by Persona Intelligence, its proprietary technology that enables brands and agencies to activate consistent persona-based strategies across channels and drive measurable brand outcomes. Founded in 2014, Ogury operates in 18 countries with over 400 employees worldwide. Ogury is a global adtech company powered by Persona Intelligence, its proprietary technology that enables brands and agencies to activate consistent persona-based strategies across channels and drive measurable brand outcomes. Ogury enables marketers to scale audience strategies with consistency in a fragmented media landscape. By maintaining persona integrity, we help brands activate high-value audiences more efficiently, strengthen campaign performance, and unlock sustainable growth. At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday. Together we’re changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong. Working at Ogury At Ogury, we pledge to provide all our team members with an equitable voice across our company and community. We understand that to have Ogurians who are engaged, respected, and who feel proud to belong, means creating a safe space where everyone feels comfortable bringing their most authentic selves to work. Everyday. The Opportunity: The Client Services Manager (10-12 Months Maternity Cover) is responsible for the day-to-day success of a defined portfolio of client accounts, combining strong client relationship management with hands-on campaign execution and performance optimization. This role owns end-to-end campaign delivery, including client satisfaction and retention support, while working with moderate autonomy. The Client Services Manager collaborates closely with Sales, Product, Engineering, and other internal teams to ensure campaigns are delivered effectively and clients achieve measurable value from the platform. Key Responsibilities: Act as the primary point of contact for a portfolio of client accounts, building strong and trusted relationships. Lead client onboarding, campaign launches, and ongoing account management. Set up, manage, and optimize campaigns to deliver against agreed KPIs. Monitor campaign performance, pacing, and account health, proactively addressing risks and issues. Collaborate with Sales, Product, Engineering, and internal teams to support client retention and growth. Deliver client training, insights, and clear performance reporting, including post-campaign analysis. Identify opportunities for optimization, upsell, and expansion based on performance and client needs. What You Will Bring to Ogury: 1–3 years’ experience managing client accounts in a client-facing, account management, or customer success role. Proven understanding of digital advertising, campaign management, or programmatic media (preferred). Experience with 3rd party ad servers (e.g., DCM, Adform), ad verification tools (e.g., IAS, DV, MOAT), and/or SSPs/DSPs (e.g., DV360, TTD, AdForm, Xandr) is a plus. Experience with tag management systems (e.g., GTM, Adobe) is a plus. Proven ability to manage multiple campaigns or accounts simultaneously in a fast-paced environment. Strong analytical and problem-solving skills with the ability to interpret campaign performance data. Excellent communication and relationship-building skills with clients and internal stakeholders. High attention to detail and strong organizational skills. Ability to collaborate effectively across functions, coordinate with multiple teams, and build strong partnerships to deliver successful outcomes. What We Can Offer You: Competitive salary. Flexible approach to working hours and location. Access to physical and mental health and wellbeing benefits. Medical coverage plan. Holiday allowance. At Ogury, we are a group of creative thinkers and action-takers that thrive in a diverse and inclusive workplace. We thank you in advance for your interest in Ogury! ## Additional Information How Ogury supports you At Ogury, we believe in taking care of our team members and providing a work environment that supports both professional growth and personal well-being. While benefits may vary by location, here’s a glimpse of what you can typically expect when you join our team: - A competitive compensation package - 401K Plan with a competitive company match - Generous holiday and leave allowance, in addition national holidays - A strong focus on the well-being of our team members, with access to both physical and mental health resources - Flexible Working Model: At Ogury, we believe in the power of presence to fuel innovation. Our hybrid approach is centered on two core in-office collaboration days to drive team synergy, plus one additional office day of your choosing to support personal balance. This 3-day baseline ensures strong connection and real-time problem-solving, while allowing for flexibility across the rest of the week. - And more We thank you in advance for your interest in Ogury! #LI-HP1 #LI-Hybrid Our Commitment At Ogury, we are committed to fostering an inclusive workplace by providing equal employment opportunities to all. We will consider all qualified applicants without discrimination based on any characteristic protected by applicable laws. We are committed to providing an accessible and inclusive candidate experience. If you require accommodations during the recruitment process, please contact us. In accordance with applicable laws, we will work with you to provide reasonable support and ensure a fair hiring process. Please note that this position is for an existing vacancy and is open to all qualified candidates. ", "summaryDescription" : "Client Services Manager - Danish Market (Maternity Cover) at Ogury. Skills: Client relationship management, Campaign management, Performance optimization. Act as primary point of contact. Build trusted relationships", "postedDate" : "2026-06-15T10:32:44.188", "createdAt" : "2026-06-15T10:32:44.188", "lastUpdated" : "2026-06-16T11:13:33.651", "ingestTimestamp" : "2026-06-16T03:22:22.605", "mongoId" : "6a305668f292fd229cf296b8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Campaign management", "Performance reporting", "Client relationship management", "Performance optimization", "Campaign execution", "Account management", "Data interpretation", "Digital advertising", "Programmatic media", "Ad servers", "Ad verification", "SSPs", "DSPs", "Tag management", "DCM", "Adform", "IAS", "DV", "MOAT", "DV360", "TTD", "Xandr", "GTM", "Adobe" ], "skillCount" : 24, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 766.93976, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2e868b74d8ee00a0de2e38", "title" : "Support Agent", "location" : "Remote, DE", "locations" : [ "Remote", "DE" ], "timestamp" : "2026-06-15T06:44:46.252", "fingerprint" : "c02e1bd8c0978d4ca8dbba2f1e2eeb82447d4ce1a040e20eff50df6cedfc5a79", "source" : "personio", "applyUrl" : "https://wellcosan-gmbh.jobs.personio.de/job/2405815", "externalId" : "2405815", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Germany", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Germany", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 3, "experienceLevel" : "Junior", "softSkillsList" : [ "self-discipline, team player" ], "softSkills" : [ { "name" : "self-discipline, team player" } ], "majorSkills" : "customer support, problem solving, communication", "majorSkillsList" : [ "customer support, problem solving, communication" ], "coreResponsibilities" : "Turn unsatisfied customers into fans by finding individual solutions, collecting structured feedback, and managing customer concerns across all channels (phone, email, chat). Build a first-class customer journey from order to ensure an optimal customer experience and represent the brand externally.", "teamCollaboration" : "You are a team player, which you have already proven in your job or in your free time.", "toolProficiency" : [ "CRM, Google Suite" ], "communicationSkills" : "customer service; phone support; email support; chat support", "continuousLearning" : "New tools are not a challenge for you, but the rule. You are flexible and do not lose your nerve even in confusing moments.", "innovationCreativity" : "You like to challenge the status quo and are open to change.", "problemSolvingSkills" : "individual solutions; feedback collection; customer journey optimization", "outcomesObjectives" : "You fight for every online review. You build a first-class customer journey.", "qualificationsBasic" : "Excellent German and English language skills. First experience in customer support. Enthusiasm for customer contact and sales via phone and new media. Flexibility and ability to remain calm in confusing situations. Willingness to drive change and independently implement new tasks.", "qualificationsPreferred" : "Spanish language skills would be an advantage and/or French language skills would be desirable.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "DAS SIND WIR! Unser Motto: Unsere Beine tragen uns durch’s Leben – Zeit, dass wir ihnen etwas zurückgeben! Leichte Beine kann jede:r gebrauchen. Daher beschränken wir uns nicht nur auf eine Zielgruppe. Mit unseren Marken Reboots und Venen Engel unterstützen wir Individuen mit diversen Bedürfnissen bei der Steigerung der Leistung und generell ihrer Lebensqualität. Reboots Mit den Reboots Recovery Boots und Pants verschaffen sich Athleten einen Wettbewerbsvorteil, mit dessen Hilfe sie ihre maximale Leistungsfähigkeit nach Trainingseinheiten schneller wieder erreichen können. Spitzensportler, Vereine und Physiotherapeuten in ganz Europa setzen auf Reboots, um die eigenen sportlichen Ziele nicht nur zu erreichen, sondern zu übertreffen. Venen Engel Mit unserem Venen Engel nehmen Kund:innen aus ganz Europa ihr Wohlbefinden selbst in die Hand. Die Gleitwellenmassage unterstützt sie dabei, sich in ihrer Haut wohl zu fühlen und den Alltag mit leichten Beinen besser zu bewältigen. Selbstliebe, Me-Time und die Motivation, etwas zum Positiven zu verändern - Venen Engel hilft dabei. DEINE Mission: Aus unzufriedenen Kunden machst du Fans! Du trittst mit den Kunden in Kontakt, findest individuelle Lösungen und sammelst strukturiertes Feedback, um zu unserer fortlaufenden Verbesserung beizutragen. Du kämpfst um jede Online-Bewertung. Du bearbeitest und überblickst Kundenbelange auf allen Channels: am Telefon, via Mail oder im Chat. Du baust sukzessive eine erstklassige Customer Journey auf: von der Bestellung an sorgst du dafür, dass unsere Kunden stets eine optimale Erfahrung mit Reboots/Venen Engel machen und trägst so unsere Marke nach außen. Das bringst DU dafür mit: Exzellente Deutschkenntnisse und Englischkenntnisse. Zusätzlich wären Spanischkenntnisse von Vorteil und/oder Französischkenntnisse wünschenswert. Eine eigenverantwortliche Arbeitsweise mit Selbstdisziplin und eine zielgerichtete Herangehensweise sind deine Stärken – für dich ist “done better than perfect” Du forderst den Status Quo gerne heraus und bist offen für Veränderung Du bist zuverlässig, loyal und motiviert weiterhin: Du hast bereits erste Erfahrungen im Bereich Support sammeln können und bist sicher im Umgang mit Kunden Du bringst Begeisterung für den Kontakt zu Menschen und für den Vertrieb über Telefon und neue Medien mit. Du hast bereits aktiv mit CRM-Programmen gearbeitet und bist sicher im Umgang mit Google Suite. Neue Tools sind für dich keine Herausforderung, sondern die Regel. Du bist flexibel und verlierst auch in unübersichtlichen Momenten nicht die Nerven Du bist ein Teamplayer, was du auch schon im Job oder in der Freizeit unter Beweis gestellt hast Du bist sicher im Umgang mit Computern und arbeitest dich gerne in neue Tools ein Du hast Lust etwas zu bewegen und eigenverantwortlich neue Aufgaben umzusetzen. klingt spannend? Das erwartet DICH bei uns: die Gelegenheit ein hervorragendes Produkt in Europa zu vermarkten flexible Zeiteinteilung und ortsunabhängiges Arbeiten Kompetitive Vergütung Regelmäßige Teamevents Kollegiale Atmosphäre mit flachen Hierarchien und kurzen Entscheidungswegen", "summaryDescription" : "Support Agent. Skills: customer support, problem solving, communication. Turn unsatisfied customers into fans by finding individual solutions, collecting structured feedback, and managing customer concerns across all channels (phone, email, chat). Build a first-class customer journey from order to ensure an optimal customer experience and represent the brand externally.", "createdAt" : "2026-06-14T19:02:49.407", "lastUpdated" : "2026-06-15T06:44:46.252", "ingestTimestamp" : "2026-06-14T19:02:49.407", "mongoId" : "6a2e868b74d8ee00a0de2e38", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "self-discipline, team player", "customer support, problem solving, communication", "CRM, Google Suite" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 758.8186, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca52c74d8ee00a09b506c", "title" : "Associate, Client Services - Danish Speaker", "company" : "Third Bridge", "industry" : "Consulting", "salary" : { "min" : 51000.0, "max" : 68000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-15T07:45:59.067", "fingerprint" : "d1e72d560d49885545606f545d3d66b484b214c4dfad8abb3daf015505d859b5", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/thirdbridge/jobs/4858793101?gh_jid=4858793101", "externalId" : "4858793101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Client services", "Cross-sell" ], "majorSkills" : "Client relationships, Revenue generation, Deal closure", "majorSkillsList" : [ "Client relationships", "Revenue generation", "Deal closure" ], "coreResponsibilities" : "Fuel decisions with expert insights, Accelerate decision-making, Enhance decision-making, Unearth expert insights, Access knowledge on demand", "teamCollaboration" : "Dynamic supportive team", "domainKnowledge" : "Expert network", "domainList" : [ "expert-network" ], "domainSpecificKnowledge" : [ "Expert network" ], "continuousLearning" : "Professional development; Annual personal development allowance", "problemSolvingSkills" : "Problem-solving skills", "qualificationsBasic" : "Business fluency in Danish, Intellectually strong, Ambitious, Leadership experience, Extracurricular experience, Shown grit through internships, Shown grit through work experience, Shown grit through other achievements", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics. For nearly 20 years, we’ve helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies. Start Dates: July, September promotion possible within 2 years Annual Personal Development Allowance to invest in your growth Would you like to learn more about our Associate position? Take our free virtual job simulation and learn what it is like to work in this role. Qualifications What We’re Looking For Business fluency in Danish (written and oral - Level C1 and above). You’re intellectually strong, you’re ambitious, have leadership or extracurricular experience, and have shown grit through internships, work experience, or other achievements. Additional Information Salary and Benefits: Total first-year salary is expected to be £51,000–£68,000 (based on average-high performance). This is in line with a £40,000 base salary plus an uncapped performance bonus accessible after your first month. Enjoy comprehensive benefits including health, dental, vision, pension contributions, and more. Appreciate good work-life balance with 25+ vacation days, flex days, and work from anywhere for one month per year Be part of our engaging culture with social events, professional development, and a dynamic, supportive team. Key Words: Graduate Job, Graduate Scheme, Graduate Programme, Entry Level Job, Financial Services, Degree, Early Careers, Communication Skills, Problem-Solving Skills, Drive, Team Work, Management Consultancy Clients, Private Equity Firms Clients, Hedge Fund Clients, Investment Decisions, Cross-Sell, Expert Network, Client Services, Cold Call, Jobs in London, London Jobs, Swedish Skills, Norwegian Skills, Danish Skills, Third Bridge values your trust and is committed to the responsible management, use, and protection of personal information. By submitting a Third Bridge job application, I hereby provide Third Bridge (including Third Bridge's affiliates and relevant third-party suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice. We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway, and we will be happy to consider your application.", "summaryDescription" : "Associate, Client Services - Danish Speaker at Third Bridge. Skills: Client relationships, Revenue generation, Deal closure. Fuel decisions with expert insights. Accelerate decision-making", "postedDate" : "2026-06-13T21:06:06.071", "createdAt" : "2026-06-13T21:06:06.071", "lastUpdated" : "2026-06-15T07:45:59.067", "ingestTimestamp" : "2026-06-13T21:06:06.071", "mongoId" : "6a2ca52c74d8ee00a09b506c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Client relationships", "Revenue generation", "Deal closure", "Client services", "Cross-sell", "Expert network" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 753.9011, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3055daf292fd229cf2247c", "title" : "Customer Service Agent", "company" : "Sutherland", "industry" : "Telecommunications", "salary" : { "min" : 22000.0, "max" : 22000.0, "currency" : "EGP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cairo, Cairo Governorate, EG", "locations" : [ "Cairo", "Cairo Governorate", "EG" ], "timestamp" : "2026-06-16T08:12:17.153", "fingerprint" : "c70ac0cee8fcc1344cba1e4e11a5a92c49e4a0e93a15995a4968a95b82eb7ff3", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sutherland/744000132160839-customer-service-agent", "externalId" : "744000132160839", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cairo", "state" : "Cairo Governorate", "country" : "Egypt", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "30.0443879,31.2357257" } ], "locationText" : "Cairo, Cairo Governorate, Egypt", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Deliver exceptional customer support, Help customers resolve inquiries, Resolve inquiries with professionalism, Resolve inquiries with efficiency", "communicationSkills" : "English communication", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Rotational shifts, Overnight shifts included, Flexible with shift schedules, Rotational days off", "qualificationsBasic" : "Graduates only, Bachelor's degree holders, Fully dropped-out students may apply, Completed Military Service Certificate, English proficiency B2+ to C1, Excellent communication skills, Excellent interpersonal skills, Ability to work in fast-paced environment, Customer-oriented mindset, Problem-solving skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Sutherland is a global leader in digital transformation, helping some of the world's biggest brands succeed through Artificial Intelligence (AI), Automation, Cloud Engineering, and Advanced Analytics. \uD83D\uDE80 We're Hiring: English Customer Service Representatives | Sutherland \uD83D\uDE80 Looking for a great opportunity to start or grow your career with a global company? Join Sutherland and become part of a dynamic, professional, and fast-growing team! \uD83D\uDCB0 Salary: 22,000 EGP Net \uD83D\uDCE2 Position: Customer Service Agent Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence. \uD83D\uDE80 ## Qualifications \uD83D\uDCCD Job Requirements: ✅ Graduates only (Bachelor's degree holders) ✅ Fully dropped-out students may apply ✅ Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable) ✅ English proficiency level: B2+ to C1 ✅ Excellent communication and interpersonal skills ✅ Ability to work in a fast-paced environment ✅ Customer-oriented mindset and problem-solving skills \uD83C\uDF81 Benefits & Perks: ✨ Net salary of 22,000 EGP \uD83D\uDE8D Transportation provided \uD83C\uDFE5 Medical insurance coverage up to 200,000 EGP \uD83D\uDCDA Fully paid training from day one (you will be paid as a full employee during the training period) \uD83D\uDCC8 Career growth and development opportunities within a multinational company \uD83C\uDF0D Professional and supportive work environment ⏰ Working Conditions: \uD83D\uDD04 Rotational shifts \uD83C\uDF19 Overnight shifts are included and candidates must be flexible with shift schedules \uD83D\uDCC5 Rotational days off according to business needs \uD83D\uDCBC If you have strong English communication skills and are looking for a stable career with excellent compensation and benefits, we'd love to hear from you! \uD83D\uDCE9 Apply now and start your journey with Sutherland! or reach out directly to one of ours HRs at 01034442917", "summaryDescription" : "Customer Service Agent at Sutherland. Deliver exceptional customer support. 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Join Sutherland and become part of a dynamic, professional, and fast-growing team! \uD83D\uDCB0 Salary: 22,000 EGP Net \uD83D\uDCE2 Position: Customer Service Agent Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence. \uD83D\uDE80 ## Qualifications \uD83D\uDCCD Job Requirements: ✅ Graduates only (Bachelor's degree holders) ✅ Fully dropped-out students may apply ✅ Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable) ✅ English proficiency level: B2+ to C1 ✅ Excellent communication and interpersonal skills ✅ Ability to work in a fast-paced environment ✅ Customer-oriented mindset and problem-solving skills \uD83C\uDF81 Benefits & Perks: ✨ Net salary of 22,000 EGP \uD83D\uDE8D Transportation provided \uD83C\uDFE5 Medical insurance coverage up to 200,000 EGP \uD83D\uDCDA Fully paid training from day one (you will be paid as a full employee during the training period) \uD83D\uDCC8 Career growth and development opportunities within a multinational company \uD83C\uDF0D Professional and supportive work environment ⏰ Working Conditions: \uD83D\uDD04 Rotational shifts \uD83C\uDF19 Overnight shifts are included and candidates must be flexible with shift schedules \uD83D\uDCC5 Rotational days off according to business needs \uD83D\uDCBC If you have strong English communication skills and are looking for a stable career with excellent compensation and benefits, we'd love to hear from you! \uD83D\uDCE9 Apply now and start your journey with Sutherland! or reach out directly to one of ours HRs at 01034442917", "summaryDescription" : "Customer Service Agent at Sutherland. Deliver exceptional customer support. Help customers resolve inquiries with professionalism", "postedDate" : "2026-06-15T09:58:27.000", "createdAt" : "2026-06-16T01:36:43.503", "lastUpdated" : "2026-06-16T15:03:39.808", "ingestTimestamp" : "2026-06-16T01:36:43.503", "mongoId" : "6a30716df292fd229cff926f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 747.2347, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69d5e4962beec4dd3d931971", "title" : "Customer support (French speaking)", "company" : "Amazon Kuiper Services Europe SARL, Irish Branch", "industry" : "Customer Service, Technical Customer Support, alexa and amazon devices", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a mid-seniority customer support role in Cork, Ireland, adjusted for the technology industry." }, "location" : "Cork, IRL", "locations" : [ "Cork, IRL" ], "timestamp" : "2026-06-15T03:16:44.762", "fingerprint" : "6203533224aaee829fc471dcbd57415432c95f181e7977b48946ad7c3189498d", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10385206/apply", "externalId" : "e6732fbd-f2b7-43d4-835c-66c0d02ea6f5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cork", "country" : "Ireland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.8985136,-8.4726423" } ], "locationText" : "Cork, Ireland", "employmentType" : "FULL_TIME", "technicalSkills" : "Internet technologies, Network connectivity", "professionalSkills" : [ "Customer account security", "Technical support" ], "hardSkillsList" : [ "Technical assessment" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Technical assessment", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Customer support, Technical troubleshooting", "majorSkillsList" : [ "Customer support", "Technical troubleshooting" ], "coreResponsibilities" : "Receive and manage customer escalations, Deliver timely and effective resolutions, Offer detailed technical support, Communicate professionally, Collaborate with other customer support teams, Resolve complex issues, Document steps and resolutions, Identify trends in customer issues, Propose improvements to support processes, Help create knowledge base articles, Help create team documentation, Stay current on new Amazon Leo products and, Engage with customers, Troubleshoot intricate technical issues, Collaborate with leadership, Collaborate with cross-functional teams, Ensure seamless service delivery", "teamCollaboration" : "Cross-functional teams; Other customer support teams", "domainKnowledge" : "Global broadband access; Satellite constellations; LEO satellites; Digital divide; Internet service; Network connectivity", "domainList" : [ "global-broadband-access", "satellite-constellations", "leo-satellites", "digital-divide", "internet-service", "network-connectivity" ], "domainSpecificKnowledge" : [ "Global broadband access", "Satellite constellations", "LEO satellites", "Digital divide", "Internet service", "Network connectivity" ], "communicationSkills" : "Professional communication; Clear communication", "documentationSkills" : "Document technical issues; Document resolutions", "continuousLearning" : "Learning new technologies", "problemSolvingSkills" : "Problem-solvers; Troubleshoot intricate technical issues", "specialRequirements" : "Work all shift patterns, Export control screenings, Obtaining export licenses", "qualificationsBasic" : "High school diploma or equivalent, French and English language skills (C1+), Experience resolving technical issues related to internet service, network connectivity, or end customer equipment, Understanding of internet technologies, Ability to convey insights from complex analyses, Ability to clearly document technical issues and associated solutions, Availability to work flexible schedule/shift", "qualificationsPreferred" : "Experience in direct to consumer or business ISP and/or Satellite technical support, Ability to document technical customer issues in notes that are easily understood by other users, Technical curiosity and enthusiasm for learning new technologies, Proven success working in a fast-paced support environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Amazon Leo Customer Support (CS) team is looking for driven individuals who are up to the challenge of solving customer issues while providing positive customer experience. TCA are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally, with maturity and self-confidence, in French and English. Shifts are assigned on a rotational basis and may include early mornings, evenings, overnights, weekends and public holidays. You will be required to work all shift patterns. This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations. Key job responsibilities • Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels. • Offer detailed technical support with clear and professional communication • Collaborate with other customer support teams to resolve complex issues • Document steps and resolutions in a clear, easy-to-follow format • Identify trends in customer issues and propose improvements to support processes • Help create knowledge base articles and team documentation • Stay current on new Amazon Leo products and features A day in the life As a Tier 2 TCA, you'll be at the heart of our global connectivity mission. Your day will be dynamic, and purpose driven. You'll engage with customers, troubleshoot intricate technical issues, and collaborate with leadership and cross-functional teams to ensure seamless service delivery. Each interaction is an opportunity to make a tangible difference in someone's ability to connect, learn, and grow. About the team Amazon Leo Global Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute strategies to launch and operate Amazon Leo services globally through multiple distribution channels. Our team fosters a collaborative environment where you will work with regional and local operations to develop business models, partnerships, and fixed service operations. Basic Qualifications: - High school diploma or equivalent - Strong French and English language skills (C1+) - Experience working directly with end customers to resolve technical issues related to internet service, network connectivity, or end customer equipment. - Understanding of internet technologies and ability to demonstrate knowledge by completing a required technical assessment - Excellent communication skills and ability to convey insights from complex analyses to internal and end customers - Ability to clearly document technical issues and associated solutions - Availability to work flexible schedule/shift, including weekends, nights, and/or holidays Preferred Qualifications: - Experience in direct to consumer or business ISP and/or Satellite technical support - A drive to dig into the details of systems and processes to solve customer technical problems - Ability to document technical customer issues in notes that are easily understood by other users - Technical curiosity and enthusiasm for learning new technologies and helping customers succeed - Proven success working in a fast-paced support environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Customer support (French speaking) at Amazon Kuiper Services Europe SARL, Irish Branch. Skills: Customer support, Technical troubleshooting. Receive and manage customer escalations. Deliver timely and effective resolutions", "postedDate" : "2026-06-13T10:18:36.868", "createdAt" : "2026-06-13T10:18:36.868", "lastUpdated" : "2026-06-15T03:16:44.762", "ingestTimestamp" : "2026-06-13T10:18:36.868", "mongoId" : "69d5e4962beec4dd3d931971", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10385206/apply", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Technical assessment", "Critical thinking", "Customer support", "Technical troubleshooting", "Customer account security", "Technical support", "Global broadband access", "Satellite constellations", "LEO satellites", "Digital divide", "Internet service", "Network connectivity" ], "skillCount" : 12, "jobCategory" : "customer-service", "dataQualityScore" : 0.8888889, "_score" : 744.1677, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2cf0cf74d8ee00a0a849b9", "title" : "Client Benefits Agent", "company" : "S&A Group", "industry" : "Insurance", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Client Benefits Agent in Birmingham, United States, adjusted for the insurance industry and company size." }, "location" : "Birmingham, AL", "locations" : [ "Birmingham", "AL", "Tuscaloosa", "AL" ], "timestamp" : "2026-06-16T06:46:41.477", "fingerprint" : "b09addec02670145ddd18cf59fd096dc08ba73f08ba655630dbe25082e7f4dce", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://s-a-group.breezy.hr/p/be15b042d7b6-client-benefits-agent-birmingham-al-hybrid", "externalId" : "be15b042d7b6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Birmingham", "state" : "Alabama", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "33.5206824,-86.8024326" } ], "locationText" : "Birmingham, Alabama, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide client support services, Engage in sales activities", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Client Relationship SpecialistS&A Group | Hybrid (Birmingham, AL) S&A Group is seeking dependable and professional individuals to join our team as Client Relationship Specialists. This role combines client support services and sales, working with individuals who have requested information a", "summaryDescription" : "Client Benefits Agent at S&A Group. Provide client support services. Engage in sales activities", "createdAt" : "2026-06-14T19:37:33.817", "lastUpdated" : "2026-06-16T06:46:41.477", "ingestTimestamp" : "2026-06-14T19:37:33.817", "mongoId" : "6a2cf0cf74d8ee00a0a849b9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 736.7817, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.92 }, { "id" : "6a161fff58b93c861e91bc1b", "title" : "Customer Service - Level 1 Agent (English & German - speaking)", "company" : "Alphanumeric Systems", "industry" : "Pharma", "salary" : { "min" : 21500.0, "max" : 27500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level customer service roles in Portugal, adjusted for remote work and the pharma industry." }, "location" : "Portugal", "locations" : [ "Portugal" ], "timestamp" : "2026-06-15T09:10:53.252", "fingerprint" : "79fb11cc3c1e6d222e8a4633efa590bc8730b00ae16e2d5bd8ff9f50bd4cf734", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://alphanumeric-systems.breezy.hr/p/2f747cee4ce701-customer-service-level-1-agent-english-german--speaking---remote-based-in-portugal---permanent-project", "externalId" : "2f747cee4ce701", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Portugal", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Portugal", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Support customers in healthcare, Provide customer service", "domainKnowledge" : "Healthcare; Life Sciences", "domainList" : [ "healthcare", "life-sciences" ], "domainSpecificKnowledge" : [ "Healthcare", "Life Sciences" ], "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Make a Difference in Healthcare and Life Sciences:Alphanumeric is hiring a (English & German - speaking) Customer Service - Level 1 Agent (Remote based in Portugal - permanent project) to work supporting one of the biggest Pharma companies in the world. We", "summaryDescription" : "Customer Service - Level 1 Agent (English & German - speaking) at Alphanumeric Systems. Support customers in healthcare. Provide customer service", "createdAt" : "2026-06-14T05:39:45.669", "lastUpdated" : "2026-06-15T09:10:53.252", "ingestTimestamp" : "2026-06-14T05:39:45.669", "mongoId" : "6a161fff58b93c861e91bc1b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Healthcare", "Life Sciences" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 734.48584, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Pharma", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c930074d8ee00a098717a", "title" : "Russian Customer Support Agent - (Bench Team)", "company" : "Blueprint Technologies", "location" : "Bellevue, WA, United States", "locations" : [ "Bellevue", "WA", "United States" ], "timestamp" : "2026-06-15T10:41:44.473", "fingerprint" : "6b07a1c1c0be8fffe0dcd344b4a2f552dadec683329dee9f4267a06fcc158f49", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/notexternal/jobs/8004077", "externalId" : "8004077", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bellevue", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid" } ], "locationText" : "Bellevue, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Associate", "experienceMinYears" : 1, "experienceMaxYears" : 3, "experienceLevel" : "Junior", "professionalSkills" : [ "online game knowledge" ], "softSkillsList" : [ "customer focus mindset, maintain composure in stressful situations, interpersonal skills, attention to detail, time management skills, problem-solving skills, openness to receiving constructive feedback, maintain courtesy" ], "softSkills" : [ { "name" : "customer focus mindset, maintain composure in stressful situations, interpersonal skills, attention to detail, time management skills, problem-solving skills, openness to receiving constructive feedback, maintain courtesy" } ], "majorSkills" : "Russian fluency, customer support, troubleshooting, communication skills, Microsoft Office Suite", "majorSkillsList" : [ "Russian fluency, customer support, troubleshooting, communication skills, Microsoft Office Suite" ], "coreResponsibilities" : "Deliver world-class customer service by following established departmental policies, processes, and standards. Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution. Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems.", "teamCollaboration" : "Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space. Be a champion of Blueprint’s core values by amplifying those behaviors in the day to day.", "toolProficiency" : [ "Microsoft Office Suite" ], "communicationSkills" : "excellent verbal communication; excellent written communication; written fluency in Russian; written fluency in English; effective communication skills", "documentationSkills" : "creation of knowledge base articles", "continuousLearning" : "Opportunities for professional growth and development", "problemSolvingSkills" : "research; investigation; flawless resolution; troubleshooting; critical thinking; make sound judgement calls", "specialRequirements" : "Must work a hybrid schedule, two in-office days per week in alignment with the organization’s work-from-home policy. Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved. Minimum typing speed of 45 wpm.", "outcomesObjectives" : "Superior user support for our client’s customers with a goal to exceed our client’s expectations as well as the expectations of their users.", "qualificationsBasic" : "One year or more customer service experience or equivalent required. Associates degree or equivalent or relevant experience. Bachelor’s degree preferred. Comfortable using computers and can perform initial level troubleshooting of computer and network issues.", "qualificationsPreferred" : "Knowledge of Accounts tickets. Ability to troubleshoot Accounts ticket issues independently and as a collective.", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. What will I be doing? Blueprint is looking for a Customer Support Agent Bench Team (Russian fluency) to join us as we build cutting-edge technology solutions! We are looking for a professional Individual contributor that has a passion for helping better our end customer experience. They ensure a fast, accurate, and personalized service to our customers they support; this includes research, investigation and flawless resolution. The Customer Support Agent position is responsible for superior user support for our client’s customers with a goal to exceed our client’s expectations as well as the expectations of their users. Duties/Responsibilities: Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution. Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems. Ability to multitask between multiple tools and systems (knowledge base, team meetings, supervisor) and apply information and knowledge to customer situations. May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries Monitor client facing tools (MatterMost) and keep up with client updates and directives Respond to customer help requests escalated from Tier 2 Agents and address the customer’s needs, complaints, and other issues. Employ critical thinking skills to make sound judgement calls and determine appropriate steps to make the best business decision for the client and user. May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space. Be a champion of Blueprint’s core values by amplifying those behaviors in the day to day May be assigned to assist in other ticket queues as needed Additional duties and special projects as assigned Education and Experience: One year or more customer service experience or equivalent required Associates degree or equivalent or relevant experience. Bachelor’s degree preferred Comfortable using computers and can perform initial level troubleshooting of computer and network issues. Some online game knowledge and experience preferred Required Skills/Abilities: Ability to maintain composure in stressful situations Have a customer focus mindset - career orientation towards customer service. Excellent verbal and written communication skills. Written fluency in Russian & English languages Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Ability to maintain client productivity standards Preferred Qualifications: Knowledge of Accounts tickets Ability to troubleshoot Accounts ticket issues independently and as a collective Compensation Information At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $23.00 to $25.50 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development Essential Functions: Availability: Must work a hybrid schedule, two in-office days per week in alignment with the organization’s work-from-home policy. Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved. Physical Requirements: Comfort with working in a traditional office environment, which involves working indoors without exposure to outside elements. Ability to sit at a workstation for extended periods, engaging with content on a monitor. Proficiency in using a mouse, laptop touchpad, and keyboard, with a minimum typing speed of 45 wpm. Communication and Collaboration: Effective communication skills, both verbal and written, for interactions with co-workers, professionals, the public, customers, and clients. Role may require the ability to communicate in written form other languages as specified based on engagement requirements. Openness to receiving constructive feedback and maintaining courtesy in interactions. Independent Judgment and Time Management: Demonstrate the ability to make decisions using experience and knowledge, while also seeking assistance when needed and adhering to deadlines and engagement expectations. Accessibility Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the job. FLSA - Job Classification:  Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA)", "summaryDescription" : "Russian Customer Support Agent - (Bench Team) at Blueprint Technologies. Skills: Russian fluency, customer support, troubleshooting, communication skills, Microsoft Office Suite. Deliver world-class customer service by following established departmental policies, processes, and standards. Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution. Follow established ", "postedDate" : "2026-06-14T18:33:51.519", "createdAt" : "2026-06-14T18:33:51.519", "lastUpdated" : "2026-06-15T10:41:44.473", "ingestTimestamp" : "2026-06-14T18:33:51.519", "mongoId" : "6a2c930074d8ee00a098717a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "customer focus mindset, maintain composure in stressful situations, interpersonal skills, attention to detail, time management skills, problem-solving skills, openness to receiving constructive feedback, maintain courtesy", "Russian fluency, customer support, troubleshooting, communication skills, Microsoft Office Suite", "online game knowledge", "Microsoft Office Suite" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 730.36127, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305098f292fd229cef28e4", "title" : "Customer Service Agent", "company" : "Jerry.ai", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Atlanta, Georgia", "locations" : [ "Atlanta, Georgia", "Richmond, Virginia", "Miami, Florida", "Austin, Texas", "Las Vegas, Nevada", "Salt Lake City, Utah", "Scottsdale, Arizona" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T14:28:03.539", "fingerprint" : "9505c15f6129ee709e7c7fc10ef6f76c13474a6aed8c2287736484afb78f6a1c", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/jerry.ai/f7990fd5-eff9-41e1-b19c-02b1ada0c879/application", "externalId" : "f7990fd5-eff9-41e1-b19c-02b1ada0c879", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "problemSolvingSkills" : "Finding solutions", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Customer Service Agent at Jerry.ai. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:30:27.310", "lastUpdated" : "2026-06-16T14:28:03.539", "ingestTimestamp" : "2026-06-16T00:30:27.310", "mongoId" : "6a305098f292fd229cef28e4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 719.4161, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305930f292fd229cf45a25", "title" : "Customer Service Agent", "company" : "Jerry", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Atlanta, Georgia", "locations" : [ "Atlanta, Georgia", "Richmond, Virginia", "Miami, Florida", "Austin, Texas", "Las Vegas, Nevada", "Salt Lake City, Utah", "Scottsdale, Arizona" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T12:17:24.211", "fingerprint" : "d187e8e4105039e39d508866f11f39c04a086a6560796752dab260242d71fbde", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Jerry.ai/f7990fd5-eff9-41e1-b19c-02b1ada0c879/application", "externalId" : "f7990fd5-eff9-41e1-b19c-02b1ada0c879", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Customer Service Agent at Jerry. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:28:27.796", "lastUpdated" : "2026-06-16T12:17:24.211", "ingestTimestamp" : "2026-06-16T00:28:27.796", "mongoId" : "6a305930f292fd229cf45a25", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 719.33276, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "69e104382beec4dd3def1965", "title" : "Customer support (German speaking)", "company" : "Amazon Kuiper Services Europe SARL, Irish Branch", "industry" : "Customer Service, Technical Customer Support, alexa and amazon devices", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Support role in Cork, Ireland, adjusted for the Technology industry." }, "location" : "Cork, IRL", "locations" : [ "Cork, IRL" ], "timestamp" : "2026-06-14T23:50:40.985", "fingerprint" : "af48a57ec30ca0f037a4e76a03415a2e310210eb780293933a0250dd9851feed", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10385982/apply", "externalId" : "abccb073-1f82-4b8f-af19-7de78cf971cf", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cork", "country" : "Ireland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.8985136,-8.4726423" } ], "locationText" : "Cork, Ireland", "employmentType" : "FULL_TIME", "technicalSkills" : "Internet technologies, Windows, Microsoft Office", "professionalSkills" : [ "Customer account security", "Technical support", "Customer service" ], "hardSkillsList" : [ "Technical troubleshooting", "Documentation" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Technical troubleshooting", "level" : "intermediate" }, { "name" : "Documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Customer support, Technical support, Problem-solving", "majorSkillsList" : [ "Customer support", "Technical support", "Problem-solving" ], "coreResponsibilities" : "Receive and manage customer escalations, Deliver timely and effective resolutions, Offer detailed technical support, Communicate professionally, Collaborate with other customer support teams, Resolve complex issues, Document steps and resolutions, Identify trends in customer issues, Propose improvements to support processes, Help create knowledge base articles, Help create team documentation, Stay current on new Amazon Leo products, Stay current on new Amazon Leo features, Engage with customers, Troubleshoot intricate technical issues, Collaborate with leadership, Collaborate with cross-functional teams", "teamCollaboration" : "Customer support teams; Leadership; Cross-functional teams", "domainKnowledge" : "Internet service; Network connectivity; End customer equipment; Global broadband access; LEO satellites", "domainList" : [ "internet-service", "network-connectivity", "end-customer-equipment", "global-broadband-access", "leo-satellites" ], "domainSpecificKnowledge" : [ "Internet service", "Network connectivity", "End customer equipment", "Global broadband access", "LEO satellites" ], "toolProficiency" : [ "Windows", "Microsoft Office" ], "communicationSkills" : "Professional communication; Clear communication; Convey insights", "documentationSkills" : "Document technical issues; Document solutions; Document steps; Document resolutions", "continuousLearning" : "Stay current on new products; Stay current on new features", "problemSolvingSkills" : "Problem-solvers; Troubleshoot intricate technical issues", "specialRequirements" : "Work all shift patterns, Export control screenings, Obtain export licenses", "qualificationsBasic" : "High school diploma or equivalent, German and English language skills (C1+), Experience resolving technical issues, Understanding of internet technologies, Complete technical assessment, Excellent communication skills, Convey insights from complex analyses, Clearly document technical issues, Availability to work flexible schedule/shift, Proficiency with Windows, Proficiency with Microsoft Office applications", "qualificationsPreferred" : "Experience in ISP technical support, Experience in Satellite technical support, Document technical customer issues in notes, Technical curiosity, Enthusiasm for learning new technologies, Helping customers succeed, Proven success in fast-paced support environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Amazon Leo Customer Support (CS) team is looking for driven individuals who are up to the challenge of solving customer issues while providing positive customer experience. TCA are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally, with maturity and self-confidence, in German and English. Shifts are assigned on a rotational basis and may include early mornings, evenings, overnights, weekends and public holidays. You will be required to work all shift patterns. This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations. Key job responsibilities • Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels. • Offer detailed technical support with clear and professional communication • Collaborate with other customer support teams to resolve complex issues • Document steps and resolutions in a clear, easy-to-follow format • Identify trends in customer issues and propose improvements to support processes • Help create knowledge base articles and team documentation • Stay current on new Amazon Leo products and features A day in the life As a Tier 2 TCA, you'll be at the heart of our global connectivity mission. Your day will be dynamic, and purpose driven. You'll engage with customers, troubleshoot intricate technical issues, and collaborate with leadership and cross-functional teams to ensure seamless service delivery. Each interaction is an opportunity to make a tangible difference in someone's ability to connect, learn, and grow. About the team Amazon Leo Global Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute strategies to launch and operate Amazon Leo services globally through multiple distribution channels. Our team fosters a collaborative environment where you will work with regional and local operations to develop business models, partnerships, and fixed service operations. Basic Qualifications: - High school diploma or equivalent - Strong German and English language skills (C1+) - Experience working directly with end customers to resolve technical issues related to internet service, network connectivity, or end customer equipment. - Understanding of internet technologies and ability to demonstrate knowledge by completing a required technical assessment - Excellent communication skills and ability to convey insights from complex analyses to internal and end customers - Ability to clearly document technical issues and associated solutions - Availability to work flexible schedule/shift, including weekends, nights, and/or holidays - Proficiency with Windows and Microsoft Office applications Preferred Qualifications: - Experience in direct to consumer or business ISP and/or Satellite technical support - A drive to dig into the details of systems and processes to solve customer technical problems - Ability to document technical customer issues in notes that are easily understood by other users - Technical curiosity and enthusiasm for learning new technologies and helping customers succeed - Proven success working in a fast-paced support environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Customer support (German speaking) at Amazon Kuiper Services Europe SARL, Irish Branch. Skills: Customer support, Technical support, Problem-solving. Receive and manage customer escalations. Deliver timely and effective resolutions", "postedDate" : "2026-06-13T02:53:18.800", "createdAt" : "2026-06-13T02:53:18.800", "lastUpdated" : "2026-06-14T23:50:40.985", "ingestTimestamp" : "2026-06-13T02:53:18.800", "mongoId" : "69e104382beec4dd3def1965", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10385982/apply", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Technical troubleshooting", "Documentation", "Critical thinking", "Customer support", "Technical support", "Problem-solving", "Customer account security", "Customer service", "Internet service", "Network connectivity", "End customer equipment", "Global broadband access", "LEO satellites", "Windows", "Microsoft Office" ], "skillCount" : 15, "jobCategory" : "customer-service", "dataQualityScore" : 0.8888889, "_score" : 714.42615, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a305001f292fd229ceeba47", "title" : "Customer Service Agent", "company" : "SIXT", "industry" : "Automotive", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Orlando, United States", "locations" : [ "Orlando", "United States" ], "timestamp" : "2026-06-16T06:24:45.745", "fingerprint" : "dbb12d6f59edcbeb2e43dd34b25be5bbd581ae61802b6c9f6a94506b4f797b6a", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132223509-customer-service-agent-", "externalId" : "744000132223509", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5421218,-81.3790450" } ], "locationText" : "Orlando, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer engagement", "Vehicle management" ], "hardSkillsList" : [ "Damage inspection", "Fuel level check", "Mileage check" ], "hardSkills" : [ { "name" : "Damage inspection", "level" : "intermediate" }, { "name" : "Fuel level check", "level" : "intermediate" }, { "name" : "Mileage check", "level" : "intermediate" } ], "majorSkills" : "Customer service, Vehicle inspection, Rental transactions", "majorSkillsList" : [ "Customer service", "Vehicle inspection", "Rental transactions" ], "coreResponsibilities" : "Welcome all customers, Deliver friendly return experience, Inspect rental vehicles, Handle findings discreetly, Direct issues to channels, Complete return transactions accurately, Advise customers on charges, Promote SIXT products, Promote SIXT services, Identify vehicles for maintenance, Tag vehicles for maintenance, Move vehicles to location, Support business needs", "domainKnowledge" : "Car rental", "domainList" : [ "car-rental" ], "domainSpecificKnowledge" : [ "Car rental" ], "communicationSkills" : "Professional communication", "specialRequirements" : "Work in various weather, Willing to wear uniform, 5-10% travel, Travel by airplane", "outcomesObjectives" : "Create top-notch rental experiences", "qualificationsBasic" : "High school diploma or GED, 1 year customer service experience, At least 18 years old, Valid driver's license, Clean driving record, Authorized to work in US, Basic computer navigation skills, Familiar with Microsoft Office", "qualificationsPreferred" : "Background in sales, Background in service, Background in hospitality, Speaking other languages is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression * You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels * You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process * You promote additional SIXT products and services where applicable, turning every return into a brand experience * You identify and tag vehicles for maintenance and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer service, Vehicle inspection, Rental transactions. Welcome all customers. Deliver friendly return experience", "postedDate" : "2026-06-15T14:47:48.000", "createdAt" : "2026-06-15T21:43:31.058", "lastUpdated" : "2026-06-16T06:24:45.745", "ingestTimestamp" : "2026-06-15T21:43:31.058", "mongoId" : "6a305001f292fd229ceeba47", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Damage inspection", "Fuel level check", "Mileage check", "Customer service", "Vehicle inspection", "Rental transactions", "Customer engagement", "Vehicle management", "Car rental" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 714.39606, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305088f292fd229cef194a", "title" : "Customer Service Agent", "company" : "SIXT", "industry" : "Automotive", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Orlando, United States", "locations" : [ "Orlando", "United States" ], "timestamp" : "2026-06-16T04:58:06.281", "fingerprint" : "09a95a1f26c6e0bc2cecb7b0b5661f3434d79d0436fdbeadfa67c2d01934350f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132223509-customer-service-agent-", "externalId" : "744000132223509", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5421218,-81.3790450" } ], "locationText" : "Orlando, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer engagement", "Vehicle management" ], "hardSkillsList" : [ "Damage inspection", "Fuel level inspection", "Mileage inspection" ], "hardSkills" : [ { "name" : "Damage inspection", "level" : "intermediate" }, { "name" : "Fuel level inspection", "level" : "intermediate" }, { "name" : "Mileage inspection", "level" : "intermediate" } ], "majorSkills" : "Customer service, Vehicle inspection, Rental transactions", "majorSkillsList" : [ "Customer service", "Vehicle inspection", "Rental transactions" ], "coreResponsibilities" : "Welcome all customers, Deliver friendly return experience, Inspect rental vehicles, Handle findings discreetly, Direct issues to channels, Complete return transactions accurately, Advise customers on charges, Promote SIXT products, Promote SIXT services, Identify vehicles for maintenance, Tag vehicles for maintenance, Move vehicles to location, Support business needs", "domainKnowledge" : "Car rental", "domainList" : [ "car-rental" ], "domainSpecificKnowledge" : [ "Car rental" ], "communicationSkills" : "Professional communication", "specialRequirements" : "Work in various weather, Willing to wear uniform, 5–10% travel, Travel by airplane", "outcomesObjectives" : "Create top-notch rental experiences", "qualificationsBasic" : "High school diploma or GED, 1 year customer service experience, At least 18 years old, Valid driver's license, Clean driving record, Authorized to work in US, Basic computer navigation skills, Familiar with Microsoft Office", "qualificationsPreferred" : "Background in sales, Background in service, Background in hospitality, Speaking other languages is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression * You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels * You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process * You promote additional SIXT products and services where applicable, turning every return into a brand experience * You identify and tag vehicles for maintenance and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer service, Vehicle inspection, Rental transactions. Welcome all customers. Deliver friendly return experience", "postedDate" : "2026-06-15T14:47:48.000", "createdAt" : "2026-06-15T21:40:24.005", "lastUpdated" : "2026-06-16T04:58:06.281", "ingestTimestamp" : "2026-06-15T21:40:24.005", "mongoId" : "6a305088f292fd229cef194a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Damage inspection", "Fuel level inspection", "Mileage inspection", "Customer service", "Vehicle inspection", "Rental transactions", "Customer engagement", "Vehicle management", "Car rental" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 714.39606, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c75c474d8ee00a093809d", "title" : "Customer Service Specialist – Danish Market", "company" : "PERGOLUX", "industry" : "Customer Experience", "salary" : { "min" : 43000.0, "max" : 58000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Germany, adjusted for Berlin (city tier), mid-seniority, and e-commerce industry." }, "location" : "Berlin | SCAN Team", "locations" : [ "Berlin | SCAN Team" ], "timestamp" : "2026-06-15T03:29:51.174", "fingerprint" : "13be2255ead2dcd68ce243de96580b1d5f63eb81f60f490c636f41c3cb73ee1f", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/pergolux/422ec888-f39a-4f3b-8325-0e3878b5978c/application", "externalId" : "422ec888-f39a-4f3b-8325-0e3878b5978c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.5173885,13.3951309" } ], "locationText" : "Berlin, Germany", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Customer service", "Customer facing" ], "hardSkillsList" : [ "Technical product explanation" ], "softSkillsList" : [ "Solution-oriented", "Prioritization" ], "hardSkills" : [ { "name" : "Technical product explanation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Solution-oriented" }, { "name" : "Prioritization" } ], "majorSkills" : "Customer success, Customer relationships, Customer retention, Customer satisfaction", "majorSkillsList" : [ "Customer success", "Customer relationships", "Customer retention", "Customer satisfaction" ], "coreResponsibilities" : "Act as main customer service contact, Handle complex inquiries and escalations, Manage cancellations, claims, returns, and refunds, Collaborate closely with logistics partners, Collaborate with warehouses, Collaborate with transport providers, Collaborate with internal teams, Contribute actively to customer satisfaction, Contribute actively to NPS improvement", "teamCollaboration" : "Internal teams; Logistics partners; Warehouses; Transport providers", "domainKnowledge" : "Outdoor living products", "domainList" : [ "outdoor-living-products" ], "domainSpecificKnowledge" : [ "Outdoor living products" ], "toolProficiency" : [ "Zendesk", "Shopify", "Aircall" ], "problemSolvingSkills" : "Solving complex customer cases", "outcomesObjectives" : "Improve customer satisfaction; Improve NPS", "qualificationsBasic" : "Native or near-native Danish, Professional English skills, 3–5 years of experience in customer service or a customer-facing B2C role, Confidence in explaining technical products and solutions", "qualificationsPreferred" : "E-commerce experience preferred, High IT experience with Zendesk, Shopify, Aircall, or similar tools", "workSiteFlexibility" : "Flexible", "rawDescription" : "As a Customer Service Specialist for the Danish market, you are the primary point of contact for our Danish-speaking customers and play a key role in delivering an outstanding end-to-end service experience for premium outdoor living products. This role requires native or near-native Danish language skills and is ideal for candidates who enjoy taking ownership of complex and technical customer cases. At PERGOLUX, we combine Scandinavian design, quality, and trust with an international, high-performance culture built on responsibility, ambition, and teamwork. WHAT YOU’LL DO - Act as the main customer service contact for Danish-speaking customers via phone, email, and chat - Handle complex inquiries and escalations, including technical and installation-related topics - Manage cancellations, claims, returns, and refunds independently and accurately - Collaborate closely with logistics partners, warehouses, transport providers, and internal teams - Contribute actively to customer satisfaction and NPS improvement WHAT YOU’LL BRING - Native or near-native Danish (mandatory) and strong professional English skills - 3–5 years of experience in customer service or a customer-facing B2C role (e-commerce preferred) - Confidence in explaining technical products and solutions to customers - A proactive, solution-oriented mindset and strong prioritization skills - High IT affinity; experience with Zendesk, Shopify, Aircall, or similar tools is a plus - Please note: Applications without Danish language proficiency cannot be considered. WHAT WE OFFER - Real ownership and responsibility with direct impact on customer experience - Fast-track career opportunities in a rapidly growing international company - International, Scandinavian-minded team culture with regular team events and retreats - Exclusive employee discounts on PERGOLUX products - Bike leasing program supporting sustainability and an active lifestyle YOU’LL FIT PERFECTLY IF YOU… - Enjoy solving complex customer cases rather than routine support - Value Scandinavian principles such as trust, quality, and clear communication Take pride in delivering high-quality service with ownership and structure", "summaryDescription" : "Customer Service Specialist – Danish Market at PERGOLUX. Skills: Customer success, Customer relationships, Customer retention, Customer satisfaction. Act as main customer service contact. Handle complex inquiries and escalations", "createdAt" : "2026-06-14T02:08:49.678", "lastUpdated" : "2026-06-15T03:29:51.174", "ingestTimestamp" : "2026-06-14T02:08:49.678", "mongoId" : "6a2c75c474d8ee00a093809d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Technical product explanation", "Solution-oriented", "Prioritization", "Customer success", "Customer relationships", "Customer retention", "Customer satisfaction", "Customer service", "Customer facing", "Outdoor living products", "Zendesk", "Shopify", "Aircall" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 713.9634, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.97 }, { "id" : "6a305088f292fd229cef1948", "title" : "Customer Service Agent", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Orlando, United States", "locations" : [ "Orlando", "United States" ], "timestamp" : "2026-06-16T08:47:36.777", "fingerprint" : "9ff2d5615b38f4f6f731b06bdb9e5deb204e8736681542abe150b3b2005fac0f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132218930-customer-service-agent-", "externalId" : "744000132218930", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5421218,-81.3790450" } ], "locationText" : "Orlando, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer service", "Vehicle management" ], "hardSkillsList" : [ "Rental charges", "Receipt accuracy" ], "hardSkills" : [ { "name" : "Rental charges", "level" : "intermediate" }, { "name" : "Receipt accuracy", "level" : "intermediate" } ], "majorSkills" : "Customer engagement, Vehicle management", "majorSkillsList" : [ "Customer engagement", "Vehicle management" ], "coreResponsibilities" : "Welcome all customers upon arrival, Gather feedback to improve rental experience, Ensure customers take all personal belongings, Discreetly check vehicles for damage, Direct issues to appropriate channels, Advise customers on rental charges, Provide an accurate receipt, Identify and tag vehicles for maintenance, Ensure vehicles are moved to correct location, Work in various weather conditions, Take on additional tasks to support business needs", "domainKnowledge" : "Car rental services", "domainList" : [ "car-rental-services" ], "domainSpecificKnowledge" : [ "Car rental services" ], "specialRequirements" : "Open to travel (5-10%), Some travel by airplane", "qualificationsBasic" : "High school diploma or GED, 1 year of customer service experience, At least 18 years old, Valid driver’s license, Clean driving record, Authorized to work in the United States, Basic computer navigation skills, Familiar with Microsoft Office applications, Work 40 hours per week, Willing to wear a company uniform", "qualificationsPreferred" : "Speaking other languages is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly rate of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival and gather feedback to improve their future rental experience * You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels * You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process * You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience * Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer engagement, Vehicle management. Welcome all customers upon arrival. Gather feedback to improve rental experience", "postedDate" : "2026-06-15T14:49:45.000", "createdAt" : "2026-06-15T21:37:39.001", "lastUpdated" : "2026-06-16T08:47:36.777", "ingestTimestamp" : "2026-06-15T21:37:39.001", "mongoId" : "6a305088f292fd229cef1948", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Rental charges", "Receipt accuracy", "Customer engagement", "Vehicle management", "Customer service", "Car rental services" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 713.03326, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305001f292fd229ceeba45", "title" : "Customer Service Agent", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Orlando, United States", "locations" : [ "Orlando", "United States" ], "timestamp" : "2026-06-16T07:21:32.643", "fingerprint" : "cf4800a402513d9b4ee138a94212f50922bbdda8e2510820b62d117dc20679c2", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132218930-customer-service-agent-", "externalId" : "744000132218930", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5421218,-81.3790450" } ], "locationText" : "Orlando, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer service" ], "hardSkillsList" : [ "Vehicle inspection", "Rental charges advising", "Receipt provision" ], "hardSkills" : [ { "name" : "Vehicle inspection", "level" : "intermediate" }, { "name" : "Rental charges advising", "level" : "intermediate" }, { "name" : "Receipt provision", "level" : "intermediate" } ], "majorSkills" : "Customer engagement, Vehicle management", "majorSkillsList" : [ "Customer engagement", "Vehicle management" ], "coreResponsibilities" : "Welcome all customers upon arrival, Gather feedback to improve rental experience, Ensure customers take all personal belongings, Discreetly check vehicles for damage, Direct vehicle issues to appropriate channels, Advise customers on rental charges, Provide an accurate receipt, Identify and tag vehicles for maintenance, Identify and tag vehicles for grounding, Ensure vehicles are moved to correct location", "domainKnowledge" : "Car rental operations", "domainList" : [ "car-rental-operations" ], "domainSpecificKnowledge" : [ "Car rental operations" ], "communicationSkills" : "Customer-focused process", "problemSolvingSkills" : "Troubleshooting vehicle issues", "specialRequirements" : "Willing to take on additional tasks, Open to travel (5-10%), Some travel by airplane", "qualificationsBasic" : "High school diploma or GED, At least 1 year customer service experience, At least 18 years old, Valid driver’s license, Clean driving record, Authorized to work in the United States, Basic computer navigation skills, Familiar with Microsoft Office applications, Work 40 hours per week, Willing to wear a company uniform", "qualificationsPreferred" : "Speaking other languages is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly rate of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival and gather feedback to improve their future rental experience * You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels * You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process * You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience * Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer engagement, Vehicle management. Welcome all customers upon arrival. Gather feedback to improve rental experience", "postedDate" : "2026-06-15T14:49:45.000", "createdAt" : "2026-06-15T21:34:29.695", "lastUpdated" : "2026-06-16T07:21:32.643", "ingestTimestamp" : "2026-06-15T21:34:29.695", "mongoId" : "6a305001f292fd229ceeba45", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Vehicle inspection", "Rental charges advising", "Receipt provision", "Customer engagement", "Vehicle management", "Customer service", "Car rental operations" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 713.03326, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305cdef292fd229cf63f49", "title" : "Internship - Inbound Sales Agent - Dutch Speaking", "salary" : { "min" : 12000.0, "max" : 18000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level internship in Madrid, Spain, adjusted for the sales industry." }, "location" : "Madrid", "locations" : [ "Madrid" ], "timestamp" : "2026-06-16T08:12:06.457", "fingerprint" : "314612ec01898bfeed45adbab86db7aca8868f19244e66c848e23d4ec6b3bfcd", "source" : "jazzhr", "language" : "en", "externalId" : "oTnQ4brZeA", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Madrid", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "40.4167820,-3.7035070" } ], "locationText" : "Madrid, Spain", "employmentType" : "INTERNSHIP", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Internship - Inbound Sales Agent - Dutch Speaking", "createdAt" : "2026-06-15T22:24:26.853", "lastUpdated" : "2026-06-16T08:12:06.457", "ingestTimestamp" : "2026-06-15T22:24:26.853", "mongoId" : "6a305cdef292fd229cf63f49", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "_score" : 711.7089, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf48497", "title" : "Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Market Research", "salary" : { "min" : 33000.0, "max" : 37000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Columbus, OH, United States", "locations" : [ "Columbus", "OH", "United States" ], "timestamp" : "2026-06-16T09:33:16.490", "fingerprint" : "c28c1e81d1266ac135e503714bfbfabf68e764ae99f6b3c26b6b3eec224fe4fd", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132233689-customer-service-agent", "externalId" : "744000132233689", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Assist customers with questions, Resolve customer inquiries, Ensure positive customer experience, Provide accurate information on products, Resolve customer issues professionally, Maintain accurate customer records, Collaborate with internal departments, Follow established procedures, Identify customer needs, Recommend appropriate solutions", "teamCollaboration" : "Collaborate with internal departments", "communicationSkills" : "Verbal communication skills; Written communication skills", "continuousLearning" : "Professional Development; Skill Enhancement; Hands-On Training; Ongoing Mentorship", "problemSolvingSkills" : "Problem-solving mindset", "outcomesObjectives" : "Ensure customer satisfaction; Contribute to positive customer experience", "qualificationsBasic" : "Basic computer proficiency, Willingness to learn new systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Elevare Branding, we believe exceptional brands are built through creativity, precision, and operational excellence. Our team is dedicated to delivering high-quality branding solutions while fostering a collaborative and growth-oriented work environment. We are currently seeking a detail-focused Production Assistant who is eager to contribute to a fast-paced and professional team. Elevare Branding is seeking a professional and customer-focused Customer Service Agent to join our growing team in Columbus, OH. In this role, you will serve as a key point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive experience with every interaction. The ideal candidate is an excellent communicator who enjoys helping people, solving problems, and contributing to a team-oriented environment. Responsibilities * Assist customers with questions, concerns, and service-related inquiries. * Provide accurate information regarding company products and services. * Resolve customer issues in a professional and timely manner. * Maintain detailed and accurate customer records. * Collaborate with internal departments to ensure customer satisfaction. * Follow established procedures and company standards during customer interactions. * Identify customer needs and recommend appropriate solutions. * Contribute to a positive and supportive customer experience. ## Qualifications * Strong verbal and written communication skills. * Excellent interpersonal and relationship-building abilities. * Strong organizational and time-management skills. * Ability to multitask and prioritize responsibilities effectively. * Problem-solving mindset with strong attention to detail. * Professional demeanor and customer-focused attitude. * Ability to work both independently and collaboratively. * Adaptability in a fast-paced environment. * Basic computer proficiency and willingness to learn new systems. ## Additional Information * Competitive Salary ($33,000 – $37,000 annually) * Career Growth and Advancement Opportunities * Professional Development and Skill Enhancement * Supportive and Collaborative Work Environment * Hands-On Training and Ongoing Mentorship * Valuable Customer Relations Experience * Performance-Based Growth Opportunities * Stable Full-Time Position * Dynamic and Inclusive Company Culture", "summaryDescription" : "Customer Service Agent at Alphabe Insight Inc. Assist customers with questions. Resolve customer inquiries", "postedDate" : "2026-06-15T15:27:14.000", "createdAt" : "2026-06-15T23:42:36.823", "lastUpdated" : "2026-06-16T09:33:16.490", "ingestTimestamp" : "2026-06-15T23:42:36.823", "mongoId" : "6a305981f292fd229cf48497", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 33000, "salaryAnnualMax" : 37000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 709.44385, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3055d5f292fd229cf22139", "title" : "Client Support Specialist", "company" : "Zelis", "salary" : { "min" : 19.0, "max" : 24.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-16T13:10:28.929", "fingerprint" : "f1fb3af2e1ad7ba14887cd2409880ba1b0d88a6a7bf12683921809e76748a93d", "source" : "workday", "language" : "en", "applyUrl" : "https://zelis.wd1.myworkdayjobs.com/ZelisCareers/job/US-MA-Boston/Client-Support-Specialist_JR111106", "externalId" : "JR111106", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Manage customer relationships, Ensure customer retention, Drive customer satisfaction, Facilitate customer value realization", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "At Zelis, we Get Stuff Done. So, let’s get to it! **A Little About Us** Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture. **A Little About You** You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. **Position Overview** The Chat Support Specialist serves as a primary point of contact for clients, delivering exceptional support through chat and email channels. This role is responsible for troubleshooting issues, resolving client inquiries, researching account and system-related concerns, and ensuring a positive customer experience. The ideal candidate is a strong communicator with excellent problem-solving skills who can effectively manage multiple priorities in a fast-paced environment. Success in this role requires a customer-focused mindset, attention to detail, and the ability to collaborate with cross-functional teams to provide timely and accurate solutions. What You'll Do: * Respond to client inquiries via chat and email in a timely, professional, and customer-focused manner. * Provide accurate information and support regarding products, services, and processes. * Troubleshoot client issues and identify appropriate solutions using internal tools and resources. * Investigate and resolve client concerns while delivering a positive support experience. * Research account, data, and system-related issues to determine root causes and next steps. * Collaborate with internal teams to resolve complex client inquiries and service requests. * Clearly communicate issue status, resolutions, and follow-up actions to clients and stakeholders. * Document client interactions, troubleshooting steps, and resolutions within support systems. * Identify recurring client issues and provide feedback to improve processes, documentation, and overall service quality. * Maintain a strong understanding of company products, services, and support procedures. * Meet established performance goals related to quality, productivity, responsiveness, and client satisfaction. * Participate in training, team meetings, and continuous improvement initiatives. * Support teammates during high-volume periods and contribute to a collaborative team environment. What You'll Bring: * Associate degree and 1+ year of customer service or support experience, or High School Diploma/GED and 3+ years of relevant experience. * Experience providing customer support through chat, email, or other digital communication channels preferred. * Strong written and verbal communication skills. * Excellent problem-solving and critical-thinking abilities. * Ability to manage multiple priorities in a fast-paced environment. * Experience using CRM systems, ticketing platforms, or customer support tools preferred. * Strong attention to detail and organizational skills. * Customer-focused mindset with empathy, professionalism, and a commitment to service excellence. * Proficiency using AI tools with an understanding of how to create effective prompts and leverage technology to improve productivity and service outcomes. _**Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.**_ **Location and Workplace Flexibility** Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our [_locations_](https://careers.zelis.com/us/en/locations) to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies. While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule. **Base Salary Range** $19.00 - $24.00 At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role. Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. **Equal Employment Opportunity** Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. **Accessibility Support** We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [_TalentAcquisition @zelis.com_](mailto:TalentAcquisition@zelis.com). __ **Disclaimer** _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time._", "summaryDescription" : "Client Support Specialist at Zelis. Manage customer relationships. Ensure customer retention", "postedDate" : "2026-06-16T03:45:52.789", "createdAt" : "2026-06-16T03:45:52.740", "lastUpdated" : "2026-06-16T13:10:28.929", "ingestTimestamp" : "2026-06-16T03:45:52.740", "mongoId" : "6a3055d5f292fd229cf22139", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://zelis.wd1.myworkdayjobs.com/ZelisCareers/job/US-MA-Boston/Client-Support-Specialist_JR111106", "salaryAnnualMin" : 39520, "salaryAnnualMax" : 49920, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 699.5344, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2d58fc74d8ee00a0b88039", "title" : "Installation Support Agent", "company" : "Flatpay", "industry" : "FinTech", "salary" : { "min" : 37000.0, "max" : 52000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Installation Support Agent in Amsterdam, Netherlands, adjusted for mid-seniority and the FinTech industry." }, "location" : "Amsterdam, NL", "locations" : [ "Amsterdam", "NL" ], "timestamp" : "2026-06-16T02:55:37.746", "fingerprint" : "e8a9f849e9f045f0d25435261c09837d81a121f6908d6c42e1508d71e9adb923", "source" : "personio", "language" : "nl", "applyUrl" : "https://flatpay.jobs.personio.de/job/2651708", "externalId" : "2651708", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Amsterdam", "country" : "Netherlands", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.3730796,4.8924534" } ], "locationText" : "Amsterdam, Netherlands", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Logistical coordination", "Technical support", "Customer service" ], "hardSkillsList" : [ "Hardware installation", "Customer onboarding" ], "hardSkills" : [ { "name" : "Hardware installation", "level" : "intermediate" }, { "name" : "Customer onboarding", "level" : "intermediate" } ], "majorSkills" : "Installation support, Customer onboarding, Logistical coordination", "majorSkillsList" : [ "Installation support", "Customer onboarding", "Logistical coordination" ], "coreResponsibilities" : "Coordinate and support terminal installations, Manage installation process, Provide remote support during installations, Prepare and manage installation logistics, Configure devices, Coordinate shipments, Ensure timely hardware receipt, Handle and move boxes with payment terminals, Act as a point of contact, Communicate with merchants and internal teams, Ensure quick and smooth installations, Collaborate with internal teams, Solve problems, Document installation activities, Ensure systems are set up, Ensure systems are activated, Identify recurring issues, Report issues internally, Improve processes", "teamCollaboration" : "Sales; Operations; Technical Support", "domainKnowledge" : "Fintech; Payment terminals", "domainList" : [ "fintech", "payment-terminals" ], "domainSpecificKnowledge" : [ "Fintech", "Payment terminals" ], "communicationSkills" : "Telephone guidance", "documentationSkills" : "Document installation activities", "problemSolvingSkills" : "Solution-oriented approach", "specialRequirements" : "5 days in office", "qualificationsBasic" : "Some experience with technical products, Some experience with hardware installations, Some experience with customer service, Some experience with onboarding functions, Experience in operations, Experience in logistical coordination, Experience in technical support, Experience in customer-facing functions, Basic knowledge of IT systems, Basic knowledge of payment terminals, Basic knowledge of technical products, Fluent Dutch", "qualificationsPreferred" : "Experience with technical products, Experience with hardware installations, Experience with customer service, Experience with onboarding functions, Experience in operations, Experience in logistical coordination, Experience in technical support, Experience in customer-facing functions, Basic knowledge of IT systems, Basic knowledge of payment terminals, Basic knowledge of technical products", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Over de rol Flatpay is één van de snelst groeiende fintechbedrijven van Europa. In iets meer dan drie jaar zijn we uitgegroeid tot een team van meer dan 1.500 collega’s, actief in Denemarken, Finland, Italië, Duitsland, Frankrijk, het Verenigd Koninkrijk, en sinds januari ook in Nederland. Onze missie is helder en krachtig: kaartbetalingen eerlijk, transparant en stressvrij maken voor kleine en middelgrote ondernemers. Geen onduidelijke tarieven, geen verborgen kosten, geen verrassingen, één vast tarief voor alle kaarten. Dienstverband: Fulltime Locatie: Amsterdam - 5 dagen op kantoor Wat je gaat doen Verantwoordelijkheden Coördineren en ondersteunen van de installatie van Flatpay-betaalterminals voor nieuwe merchants/ondernemers via de telefoon. Je beheert het volledige installatieproces van planning tot levering en zorgt voor een soepele onboardingervaring voor onze klanten. Op afstand ondersteuning bieden aan merchants tijdens installaties. Je begeleidt klanten stap voor stap telefonisch zodat terminals correct worden geïnstalleerd en klaar zijn om betalingen te accepteren. Voorbereiden en beheren van de installatielogistiek. Dit omvat het configureren van apparaten, coördineren van verzendingen en ervoor zorgen dat merchants de juiste hardware op tijd ontvangen. Comfortabel omgaan met en verplaatsen van dozen met betaalterminals en apparatuur als onderdeel van de voorbereiding van verzendingen en installaties. Fungeren als een belangrijk aanspreekpunt tijdens het onboardingproces. Je communiceert met merchants en interne teams om ervoor te zorgen dat installaties snel en soepel worden afgerond. Nauw samenwerken met interne teams, waaronder Sales, Operations en Technical Support, om installaties te coördineren en eventuele problemen op te lossen wanneer deze zich voordoen. Installatieactiviteiten documenteren en ervoor zorgen dat alle systemen correct zijn ingesteld en geactiveerd. Terugkerende problemen of knelpunten tijdens installaties signaleren en intern rapporteren zodat processen continu kunnen worden verbeterd.Skills & eigenschappen Interesse in en begrip van technologie, met het vermogen om snel nieuwe systemen, tools en hardware te begrijpen. Uitstekende communicatieve vaardigheden en het vermogen om klanten duidelijk en zelfverzekerd telefonisch te begeleiden. Zeer georganiseerd en in staat om meerdere installaties en taken tegelijkertijd te beheren. Gestructureerde en oplossingsgerichte aanpak van probleemoplossing. Klantgerichte mindset met een sterke motivatie om een soepele onboardingervaring te bieden. Comfortabel kunnen werken in een snelgroeiende omgeving waar prioriteiten snel kunnen veranderen. Positieve, hands-on instelling en bereidheid om het team te ondersteunen waar nodig. Wie jij bent Deze rol past perfect bij jou als jij: enige ervaring hebt met technische producten, hardware-installaties, klantenservice of onboardingfuncties ervaring hebt in operations, logistieke coördinatie, technische ondersteuning of klantgerichte functies basiskennis hebt van IT-systemen, betaalterminals of technische producten vloeiend Nederlands spreekt Waarom Flatpay? Werken bij Flatpay betekent: Een fulltime rol met veel verantwoordelijkheid en vrijheid om je werk zelf vorm te geven De kans om echt impact te maken binnen een van de snelst groeiende fintechs van Europa Een jonge, energieke werkomgeving waar samenwerking centraal staat en jouw ideeën tellen Leuke teamactiviteiten en regelmatig events met collega’s Volop kansen om door te groeien binnen een organisatie die hard groeit Contact info", "summaryDescription" : "Installation Support Agent at Flatpay. Skills: Installation support, Customer onboarding, Logistical coordination. Coordinate and support terminal installations. Manage installation process", "createdAt" : "2026-06-14T19:02:52.795", "lastUpdated" : "2026-06-16T02:55:37.746", "ingestTimestamp" : "2026-06-14T19:02:52.795", "mongoId" : "6a2d58fc74d8ee00a0b88039", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Hardware installation", "Customer onboarding", "Installation support", "Logistical coordination", "Technical support", "Customer service", "Fintech", "Payment terminals" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 698.6217, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.92 }, { "id" : "69fb2fac4c40e2acd18bb000", "title" : "Client Success Agent", "company" : "SD Solutions", "salary" : { "min" : 2.5E7, "max" : 3.5E7, "currency" : "COP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Client Success Agent in the Technology industry in Colombia, adjusted for the capital city tier and full-time employment." }, "location" : "Colombia", "locations" : [ "Brazil", "Colombia", "Mexico", "Argentina" ], "timestamp" : "2026-06-15T22:12:52.708", "fingerprint" : "bf620af8494b95c1857679081e9b00320fd5f5b9c328a061c70e3e41c7cd3eb0", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://sd-solutions.breezy.hr/p/4a9e0f69a3ca01-gifted-client-success-agent", "externalId" : "4a9e0f69a3ca01", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Colombia", "continent" : "sa", "workMode" : "onsite" } ], "locationText" : "Colombia", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Act as primary point of contact for clients", "outcomesObjectives" : "Ensure client satisfaction; Drive client retention; Realize client value", "remoteFriendly" : true, "rawDescription" : "On behalf of Gifted, SD Solutions is looking for a talented Client Success Agent. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. We’re looking for a Client Success Agent to act as a primary point of contact for our clients and gift", "summaryDescription" : "Client Success Agent at SD Solutions. Act as primary point of contact for clients", "createdAt" : "2026-06-14T19:33:14.793", "lastUpdated" : "2026-06-15T22:12:52.708", "ingestTimestamp" : "2026-06-14T19:33:14.793", "mongoId" : "69fb2fac4c40e2acd18bb000", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 697.3126, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8d8574d8ee00a09793cd", "title" : "Software Engineer, Agent (Cantonese Speaking)", "company" : "Sierra", "industry" : "Engineering", "salary" : { "min" : 295000.0, "max" : 495000.0, "currency" : "SGD", "frequency" : "Yearly" }, "location" : "Singapore", "locations" : [ "Singapore" ], "timestamp" : "2026-06-15T12:09:22.345", "fingerprint" : "4be3402556e3e5daf295a4fe73708ae012e04aca360fec339fcd1e21d726c1e7", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/sierra/b37a6f9e-53c7-4c47-beb5-1ab4451f3001/application", "externalId" : "b37a6f9e-53c7-4c47-beb5-1ab4451f3001", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Singapore", "country" : "Singapore", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "1.2899175,103.8519072" } ], "locationText" : "Singapore, Singapore", "employmentType" : "FULL_TIME", "technicalSkills" : "AI, Python, React, TypeScript, Go, LLM", "professionalSkills" : [ "Agent Development", "System design" ], "hardSkillsList" : [ "AI agent tuning", "Prompt engineering" ], "hardSkills" : [ { "name" : "AI agent tuning", "level" : "intermediate" }, { "name" : "Prompt engineering", "level" : "intermediate" } ], "majorSkills" : "AI agents, Production systems, Customer interaction", "majorSkillsList" : [ "AI agents", "Production systems", "Customer interaction" ], "coreResponsibilities" : "Design deliver production-grade AI agents, Build ship highly performant AI agents, Drive Agent Development Life Cycle, Build tune evolve AI agents, Partner large enterprises, Partner cutting-edge startups, Build future of platform, Surface unmet needs, Prototype new tools features, Collaborate research product platform, Design build AI agents, Develop refine AI agents, Create generalizable AI agent frameworks, Facilitate design partnerships, Experiment voice models, Integrate voice models scale", "teamCollaboration" : "Cross-functional teams; Research product platform", "domainKnowledge" : "AI agents; Customer experience; Generative agents", "domainList" : [ "ai-agents", "customer-experience", "generative-agents" ], "domainSpecificKnowledge" : [ "AI agents", "Customer experience", "Generative agents" ], "toolProficiency" : [ "Eval frameworks", "Agent tooling", "RAG pipelines" ], "communicationSkills" : "Persuasive communication; Technical audiences; Non-technical audiences", "innovationCreativity" : "Prototype new tools", "problemSolvingSkills" : "Technical problem-solving; Creative problem solving", "outcomesObjectives" : "Drive revenue growth; Transform business operations; Drive innovation efficiency", "qualificationsBasic" : "Experience building scaling production systems, Technical problem-solving skills, Comfort working directly with customers, Excellent communication skills", "qualificationsPreferred" : "Experience building deploying AI/LLM systems, Founder or founding engineer, Familiarity with AI agent tools, Prior experience React, TypeScript, Go, Previous roles interfacing customers, Proficiency in Cantonese", "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT US At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders - Proficiency in Cantonese is preferred to support interactions with Cantonese-speaking clients. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.", "summaryDescription" : "Software Engineer, Agent (Cantonese Speaking) at Sierra. Skills: AI agents, Production systems, Customer interaction. Design deliver production-grade AI agents. Build ship highly performant AI agents", "createdAt" : "2026-06-14T04:04:43.761", "lastUpdated" : "2026-06-15T12:09:22.345", "ingestTimestamp" : "2026-06-14T04:04:43.761", "mongoId" : "6a2c8d8574d8ee00a09793cd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "AI agent tuning", "Prompt engineering", "AI agents", "Production systems", "Customer interaction", "Agent Development", "System design", "Customer experience", "Generative agents", "Eval frameworks", "Agent tooling", "RAG pipelines" ], "skillCount" : 12, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 686.4658, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cc39874d8ee00a0a09c8e", "title" : "Customer Experience Agent", "company" : "loveholidays", "industry" : "Customer Experience", "salary" : { "min" : 28000.0, "max" : 35000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Experience Agent in London, United Kingdom, with adjustments for the travel industry and company size." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T01:57:26.427", "fingerprint" : "8634ffbc57c24b0345ad014be1aa14779c5b02b5dbdb0b82b79d620fb51a3374", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/loveholidays/dc929393-bd22-4643-83c4-df8b409e5ffd/application", "externalId" : "dc929393-bd22-4643-83c4-df8b409e5ffd", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "Web-based applications", "professionalSkills" : [ "Market insight", "Content quality assurance", "Chatbot training" ], "hardSkillsList" : [ "Translation", "Proofreading" ], "softSkillsList" : [ "Adaptability", "Negotiation" ], "hardSkills" : [ { "name" : "Translation", "level" : "intermediate" }, { "name" : "Proofreading", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Negotiation" } ], "majorSkills" : "Customer support, Social media engagement, Complaint resolution", "majorSkillsList" : [ "Customer support", "Social media engagement", "Complaint resolution" ], "coreResponsibilities" : "Manage outbound transactions, Resolve pre-booked holiday issues, Respond to customer inquiries, Engage on social media channels, Handle complex customer complaints, Serve as escalation channel, Conduct outbound calls, Provide market insights, Translate content, Vet documents, Train chatbot", "teamCollaboration" : "Marketing team; Tech team; International business", "domainKnowledge" : "Polish market knowledge; Customer trends", "domainList" : [ "polish-market-knowledge", "customer-trends" ], "domainSpecificKnowledge" : [ "Polish market knowledge", "Customer trends" ], "toolProficiency" : [ "Facebook", "Twitter" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Content translation; Document vetting", "continuousLearning" : "Individualised training budget", "problemSolvingSkills" : "Issue resolution", "outcomesObjectives" : "Build customer trust; Ensure service quality; Drive market knowledge", "qualificationsBasic" : "Native or near-native Polish fluency, Excellent English communication, Experience in high-volume customer service, Social media customer interaction experience", "qualificationsPreferred" : "Fluency in German", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Why loveholidays? At loveholidays - we trailblaze together. We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away. Here, we're doing things differently to open the world to everyone, and our Customer Experience team is at the forefront of driving cutting-edge innovation. Join our fast-growing business where your ideas are heard and new thinking shapes how millions book their holidays. You'll accelerate your growth in our fast-paced environment, tackling daily challenges and learning from inspiring leaders and teammates. Be empowered to create impact for our future by shaping the most-loved package holiday experience for millions. As we pursue ambitious plans to expand across Europe, you'll be part of a fun-loving international community achieving great things together. The impact you’ll have: The role of Customer Experience Agent is critical at loveholidays. You will be the voice of the company as we launch in Poland, providing dedicated support for outbound transactions before, during, and after their holidays. For this new market, we need a true all-rounder who is flexible and prepared to participate in many and varied activities, adapting quickly should the focus shift to handling inbound customer queries and any other relevant tasks. You will be building and maintaining customer trust in Poland, ensuring exceptional service quality, and driving cultural and market knowledge across the wider business. Your day-to-day: Customer Support & Escalations: - Outbound Transaction Management: Proactively manage and resolve issues related to pre-booked package holiday components for Polish customers (flights, hotels, transfers, etc.). - Social Media Engagement: Act as the primary responder for customer inquiries and engagement across social media channels, initially focusing on Facebook and Twitter, with the flexibility to expand to new channels as the market grows. - Complaint Resolution: Serve as the final escalation channel, handling complex customer complaints and issues efficiently and empathetically, including outbound calling when necessary to resolve urgent matters. Marketing, Content & Tech Support: - Market Insight: Support the Marketing team by providing valuable market insights, understanding customer trends, and sharing knowledge about what motivates customers in the Polish market. - Content & Quality Assurance: Support content teams with expert translations and vet both internal and customer-facing documents and web content for correct spelling and grammatical accuracy in Polish. - Chatbot Training: Collaborate with the Tech team to train our chatbot, Sandy, helping it to effectively learn and communicate fluently in Polish. Your skillset: - Language Fluency (Essential): Native or near-native level fluency in Polish, combined with excellent verbal and written communication in English. - Communication & Negotiation: Exceptional verbal communication skills, including the ability to conduct professional outbound calls for sensitive escalation cases. - Customer Service Experience: Previous experience in a high-volume customer service or contact centre environment, ideally in travel, but not a necessity. - Social Media Proficiency: Demonstrable experience in managing public customer interactions and resolving issues via social media platforms (Facebook, Twitter). - Attention to Detail: Meticulous approach to proofreading, translation, and data entry for content accuracy. - Strong Technical Abilities: Proficient in using web-based applications for multiple hotel suppliers, airlines, and our internal systems. - Adaptability: Ability to multi-task, prioritise, and manage time effectively in a fast-paced environment and adapt quickly to potential shifts toward handling inbound transactions. Desirable: - Fluency in Germany is highly beneficial. The interview journey: 1. Intro with a member of the Talent team - 30 minutes 2. Language vetting with a native language speaker - 15 minutes 3. Interview with Head of CX Germany & CX Operations Manager International - 1 hour Perks of joining us: Other than an amazing environment for you to grow, have impact and show the world your incredible skills, we offer the following benefits: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Enhanced maternity/paternity leave - Cycle to work scheme, season ticket loan and eye care vouchers At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.", "summaryDescription" : "Customer Experience Agent at loveholidays. Skills: Customer support, Social media engagement, Complaint resolution. Manage outbound transactions. Resolve pre-booked holiday issues", "createdAt" : "2026-06-14T21:05:12.400", "lastUpdated" : "2026-06-16T01:57:26.427", "ingestTimestamp" : "2026-06-14T21:05:12.400", "mongoId" : "6a2cc39874d8ee00a0a09c8e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Translation", "Proofreading", "Adaptability", "Negotiation", "Customer support", "Social media engagement", "Complaint resolution", "Market insight", "Content quality assurance", "Chatbot training", "Polish market knowledge", "Customer trends", "Facebook", "Twitter" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 685.3729, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Travel", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307bdcf292fd229c047f3e", "title" : "Customer Service Return Agent", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 19.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Salt Lake City, United States", "locations" : [ "Salt Lake City", "United States" ], "timestamp" : "2026-06-16T14:36:24.783", "fingerprint" : "e8131dcf78631c4dcabd2b691b053c548710f19bac34a2162a6cb56a92cadb6e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132289584-customer-service-return-agent", "externalId" : "744000132289584", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Salt Lake City", "state" : "Utah", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7596198,-111.8867970" } ], "locationText" : "Salt Lake City, Utah, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Welcome customers upon arrival, Inspect rental vehicles for damage, Inspect rental vehicles for fuel levels, Inspect rental vehicles for mileage, Handle findings discreetly, Direct issues to appropriate channels, Complete return transactions accurately, Advise customers on final rental charges, Promote additional SIXT products, Promote additional SIXT services, Identify vehicles for maintenance, Tag vehicles for maintenance, Move vehicles to correct location", "toolProficiency" : [ "Microsoft Office" ], "specialRequirements" : "Work 40 hours per week, Willing to wear uniform, 5–10% travel, Travel by airplane", "qualificationsBasic" : "High school diploma or GED, 1 year customer service experience, At least 18 years old, Valid driver's license, Clean driving record, Authorized to work in US, Basic computer navigation skills, Familiar with Microsoft Office", "qualificationsPreferred" : "Background in sales, Background in service, Background in hospitality, Speaking other languages", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $19.28. YOUR ROLE AT SIXT * You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression * You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels * You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process * You promote additional SIXT products and services where applicable, turning every return into a brand experience * You identify and tag vehicles for maintenance and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Return Agent at SIXT. Welcome customers upon arrival. Inspect rental vehicles for damage", "postedDate" : "2026-06-15T21:59:54.000", "createdAt" : "2026-06-16T01:37:53.505", "lastUpdated" : "2026-06-16T14:36:24.783", "ingestTimestamp" : "2026-06-16T01:37:53.505", "mongoId" : "6a307bdcf292fd229c047f3e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Microsoft Office" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 682.303, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf484cb", "title" : "Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Service Agent in Cincinnati, adjusted for the Marketing industry and company size." }, "location" : "Cincinnati, OH, United States", "locations" : [ "Cincinnati", "OH", "United States" ], "timestamp" : "2026-06-16T10:09:27.525", "fingerprint" : "b7ffb0dfce9f877a0d71c14c8fe569c4c2e71b4aaf57637db7a2319c56ee4794", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132083979-customer-service-agent", "externalId" : "744000132083979", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cincinnati", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.1012809,-84.5127405" } ], "locationText" : "Cincinnati, Ohio, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond to customer inquiries, Assist customers understand products, Provide accurate information, Provide guidance to customers, Resolve customer complaints, Document customer interactions, Document customer transactions, Collaborate with internal teams, Escalate complex issues", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM software" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Document interactions", "continuousLearning" : "Skill development; Ongoing learning", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "First-contact resolution", "qualificationsBasic" : "Customer service experience, CRM software proficiency, Standard office applications proficiency", "qualificationsPreferred" : "Previous customer service experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. Job Description: We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the primary point of contact for our valued customers, ensuring every interaction is positive, efficient, and solution-oriented. You will play a vital role in maintaining our company's reputation by providing exceptional support through various communication channels such as phone, email, and live chat. Responsibilities: * Respond promptly and professionally to customer inquiries via phone, email, and live chat. * Assist customers in understanding products and services to provide accurate information and guidance. * Handle and resolve customer complaints efficiently, aiming for first-contact resolution. * Document customer interactions and transactions accurately in the company's CRM system. * Collaborate with internal teams to escalate complex issues and ensure timely resolution. ## Qualifications Requirements * Previous experience in customer service or a related role is preferred. * Excellent verbal and written communication skills. * Strong problem-solving abilities and a customer-centric mindset. * Ability to handle multiple tasks and work in a fast-paced environment. * Proficient in using CRM software and standard office applications. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Service Agent at Alphabe Insight Inc. Respond to customer inquiries. Assist customers understand products", "postedDate" : "2026-06-15T00:42:22.000", "createdAt" : "2026-06-16T00:04:19.394", "lastUpdated" : "2026-06-16T10:09:27.525", "ingestTimestamp" : "2026-06-16T00:04:19.394", "mongoId" : "6a305981f292fd229cf484cb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "CRM software" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 678.4008, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca52c74d8ee00a09b506d", "title" : "Associate, Client Services - Danish Speaker (2027 Start)", "company" : "Third Bridge", "industry" : "Consulting", "salary" : { "min" : 51000.0, "max" : 68000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-15T08:51:46.682", "fingerprint" : "462676813b84f37a25dd163d429bf072de62e2932fe9cae564c4fc0a88ba0e8c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/thirdbridge/jobs/4860470101?gh_jid=4860470101", "externalId" : "4860470101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "domainKnowledge" : "Expert insights; Private equity; Hedge funds; Consultancies; Content library; Advisory services; 1-on-1 calls; Markets; Business models; Regulations", "domainList" : [ "expert-insights", "private-equity", "hedge-funds", "consultancies", "content-library", "advisory-services", "1-on-1-calls", "markets", "business-models", "regulations" ], "domainSpecificKnowledge" : [ "Expert insights", "Private equity", "Hedge funds", "Consultancies", "Content library", "Advisory services", "1-on-1 calls", "Markets", "Business models", "Regulations" ], "communicationSkills" : "Confident communicator", "continuousLearning" : "Professional development; Personal development allowance", "problemSolvingSkills" : "Solve complex problems", "rawDescription" : "Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics. For nearly 20 years, we’ve helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies. Start Dates: Throughout 2027 Want to accelerate your career in a high-energy, commercial role? If you’re competitive, a confident communicator, both on the phone and in person, and hungry to grow fast, our Associate role at Third Bridge could be your next big move. Job Description Why Join Us? We’re offering more than a role - we’re offering a career launchpad. As a Client Services Associate, you’ll develop the commercial awareness and business acumen that open doors to long-term careers in sales, account management, leadership, research and so much more. We promote from within, and our top performers move into management in as little as two years. You’ll thrive if you: Love a fast-paced, target-driven environment Have the confidence to pick up the phone and start conversations with anyone Are naturally curious, quick to learn and love to solve complex problems Build rapport fast and think on your feet Are resilient and motivated to exceed goals What You’ll Do You’ll be at the heart of our business - finding, calling, and engaging industry experts to deliver the insights our clients need, often under extremely tight deadlines. Expect to spend much of your day on the phone, persuading specialists to share their expertise and securing their time for client calls. Day to day, you’ll: Own projects end-to-end, truly understanding the specific client needs and scheduling high-calibre expert calls. Cold call and engage experts across industries, overcoming objections and winning buy-in Work at speed, managing multiple projects and clients at once Learn fast, gaining broad knowledge of markets, business models, and regulations Cross-Sell the full range of Third Bridge services including content library, surveys, advisory, as well as 1-1 calls. What You’ll Gain Commercial edge: Sales, negotiation, relationship-building skills and the opportunity to develop leadership skills very early in your career Client exposure: Work with leading private equity firms, hedge funds, and consultancies Clear progression: Every manager started in the Associate role; promotion possible within 2 years Annual Personal Development Allowance to invest in your growth Would you like to learn more about our Associate position? Take our free virtual job simulation and learn what it is like to work in this role. Qualifications What We’re Looking For Business fluency in Danish (written and oral - Level C1 and above). You’re intellectually strong, you’re ambitious, have leadership or extracurricular experience, and have shown grit through internships, work experience, or other achievements. Additional Information Salary and Benefits: Total first-year salary is expected to be £51,000–£68,000 (based on average-high performance). This is in line with a £40,000 base salary plus an uncapped performance bonus accessible after your first month. Enjoy comprehensive benefits including health, dental, vision, pension contributions, and more. Appreciate good work-life balance with 25+ vacation days, flex days, and work from anywhere for one month per year Be part of our engaging culture with social events, professional development, and a dynamic, supportive team. Key Words: Graduate Job, Graduate Scheme, Graduate Programme, Entry Level Job, Financial Services, Degree, Early Careers, Communication Skills, Problem-Solving Skills, Drive, Team Work, Management Consultancy Clients, Private Equity Firms Clients, Hedge Fund Clients, Investment Decisions, Cross-Sell, Expert Network, Client Services, Cold Call, Jobs in London, London Jobs Third Bridge values your trust and is committed to the responsible management, use, and protection of personal information. By submitting a Third Bridge job application, I hereby provide Third Bridge (including Third Bridge's affiliates and relevant third-party suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice. We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway, and we will be happy to consider your application.", "summaryDescription" : "Associate, Client Services - Danish Speaker (2027 Start) at Third Bridge", "postedDate" : "2026-06-14T01:47:48.563", "createdAt" : "2026-06-14T01:47:48.563", "lastUpdated" : "2026-06-15T08:51:46.682", "ingestTimestamp" : "2026-06-14T01:47:48.563", "mongoId" : "6a2ca52c74d8ee00a09b506d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Expert insights", "Private equity", "Hedge funds", "Consultancies", "Content library", "Advisory services", "1-on-1 calls", "Markets", "Business models", "Regulations" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 677.10345, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cf9a674d8ee00a0a9b527", "title" : "Support Specialist, German speaking", "company" : "Lightspeed", "industry" : "Customers", "location" : "Belfast", "locations" : [ "Belfast" ], "timestamp" : "2026-06-15T10:16:53.685", "fingerprint" : "02edf727a10b04d6b4e2db364c0c4dca860a1ccb400fef170f950ea3dad84937", "source" : "ashby", "applyUrl" : "https://jobs.ashbyhq.com/lightspeedhq/7158c6a4-2256-4cbf-acfc-60a2448309bf/application", "externalId" : "7158c6a4-2256-4cbf-acfc-60a2448309bf", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Belfast", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Belfast, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 3, "experienceLevel" : "Junior", "professionalSkills" : [ "Hospitality industry" ], "majorSkills" : "customer service, troubleshooting, German, English", "majorSkillsList" : [ "customer service, troubleshooting, German, English" ], "coreResponsibilities" : "Investigate, troubleshoot, test and resolve issues that our hospitality customers may be facing during service. Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed team member. Advocate and promote improvements to our products and services.", "teamCollaboration" : "Working with a truly global, multi-language 24x7 team across APAC, EMEA and NOAM. Operating within a roster/schedule to ensure high availability of our assistance for our customers (In collaboration with your manager).", "toolProficiency" : [ "customer support platforms" ], "communicationSkills" : "verbal and written communication; phone; chat; email", "documentationSkills" : "document; track; resolve interactions", "continuousLearning" : "Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family.", "innovationCreativity" : "Advocate and promote improvements to our products and services.", "problemSolvingSkills" : "troubleshooting techniques; identify the source of customer issues; provide a prompt and appropriate solution", "specialRequirements" : "Must be fluent in German and English. Ability to work flexible shifts including weekends.", "qualificationsBasic" : "Previous customer service experience and/or technical support attention to detail with an emphasis on providing an exceptional customer experience. Excellent verbal and written communication skills in German & English. Basic experience using common online, mobile and desktop iOS, Android, OSX, Windows.", "qualificationsPreferred" : "Experience interacting with customers through Phone, Email, Ticketing and Live Chat platforms. Experience or knowledge of the Hospitality industry. Experience supporting a SaaS product. Experience supporting an iOS application. Computer networking experience or interest. Working knowledge of Mac OS and basic knowledge of HTML/CSS. Dutch or French written and verbal communication.", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Hi there! Thanks for stopping by \uD83D\uDC4B Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! As part of Lightspeed’s Support team, you will be the first point of contact for our customers who need assistance, helping with a wide variety of requests all the way from general education to hardware/software investigation and everything in between. Working closely with various global teams at Lightspeed, you will investigate, troubleshoot, test and resolve issues that our hospitality customers may be facing during service. WHAT YOU’LL BE DOING: - Working with a truly global, multi-language 24x7 team across APAC, EMEA and NOAM - Flexibility on working days and shifts (weekends included) - Have enthusiastic, positive and knowledgeable interactions with our Hospitality customers, partners and Lightspeed team members, maintaining Lightspeed's Gold Class standard for support via phone, chat and email. - Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution - Work within our customer support platforms to document, track and resolve interactions - Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed team member - Advocate and promote improvements to our products and services - Operating within a roster/schedule to ensure high availability of our assistance for our customers (In collaboration with your manager) What you’ll be bringing to the team: - Previous customer service experience and/or technical support Strong attention to detail with an emphasis on providing an exceptional customer experience - Excellent verbal and written communication skills in German & English - Basic experience using common online, mobile and desktop platforms; iOS, Android, OSX, Windows Even better if you have, but not necessary: - Experience interacting with customers through Phone, Email, Ticketing and Live Chat platforms - Experience or knowledge of the Hospitality industry - Experience supporting a SaaS product - Experience supporting an iOS application - Computer networking experience or interest Even better if you have, but not necessary - Passion in technology; - Working knowledge of Mac OS and basic knowledge of HTML/CSS; - Hospitality experience; - Dutch or French written and verbal communication skills; We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try! Please make sure to apply with a CV in English. What’s in it for you: - Unlimited Annual Leave with our PTO scheme - £400 annually towards Health and Wellbeing - Dental cover - Private healthcare - Optical cover - Opportunity to join a growing team, in a fast-paced, high-growth company - Work with a team of incredibly talented and forward-thinking people! - Work for a team that values hard work, and knows how to celebrate the wins - Amazing benefits & perks, including equity for all Lightspeeders In short, an opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WHERE TO FROM HERE? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here https://www.lightspeedhq.com/careers/. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. WHO WE ARE: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement https://www.lightspeedhq.com/legal/applicant-privacy-statement/. ", "summaryDescription" : "Support Specialist, German speaking at Lightspeed. Skills: customer service, troubleshooting, German, English. Investigate, troubleshoot, test and resolve issues that our hospitality customers may be facing during service. Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed team member. Advocate and promote improvements to our products and services.", "createdAt" : "2026-06-14T20:23:52.494", "lastUpdated" : "2026-06-15T10:16:53.685", "ingestTimestamp" : "2026-06-14T20:23:52.494", "mongoId" : "6a2cf9a674d8ee00a0a9b527", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "customer service, troubleshooting, German, English", "Hospitality industry", "customer support platforms" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 670.3677, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30791bf292fd229c02f3e5", "title" : "SCM Customer Service Agent", "company" : "Maersk", "industry" : "Logistics", "salary" : { "min" : 1.5E8, "max" : 2.4E8, "currency" : "VND", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior SCM Customer Service Agent in Ho Chi Minh City, Vietnam, adjusted for the logistics industry and a large company size." }, "location" : "Vietnam, Hồ Chí Minh, Ho Chi Minh City, 71100", "locations" : [ "Vietnam, Hồ Chí Minh, Ho Chi Minh City, 71100" ], "timestamp" : "2026-06-16T12:47:37.143", "fingerprint" : "eebe36cca404818f7d03c345b1d00d1a0677ebed4b90c29a5dcd30f07f687baa", "source" : "workday", "language" : "en", "applyUrl" : "https://maersk.wd3.myworkdayjobs.com/Maersk_Careers/job/Vietnam-H-Ch-Minh-Ho-Chi-Minh-City-71100/SCM-Customer-Service-Agent_R184830", "externalId" : "R184830", "industryFunction" : { }, "locationPoint" : "21.06667,106.31667", "structuredLocations" : [ { "city" : "Ho Chi Minh City", "country" : "Vietnam", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "10.8186965,106.6518346" } ], "locationText" : "Ho Chi Minh City, Vietnam", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "PURPOSE SUMMARY As Customer Experience Agent, you will play a vital part in our success: • Owns and manages the customer experience. Manages end-to-end shipment process, in compliance with relevant company procedures and agreements with customer. • Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders to achieve best-in-class Customer Service • You will be the primary point of contact for key customer ensuring smooth execution of the end-to-end logistics lifecycle, working closely with the customer as well as internal and external stakeholders, maintain focus on voice of customer, process efficiency and business growth. **Who we are** Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. **What we offer** This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. **Key Responsibilities** Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): * Customer channel management * Case Management * Customer onboarding and relationship management * Contract and dispute management * Deliver a best-in-class Customer Service experience. * Responds to all enquiries in a timely and accurate manner. * Ensure smooth execution of the end-to-end shipments * Exception Management & Resolutions. * Regularly review and update SOP/IOPs. * Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers, and desires. * Take ownership of the customer issues and solve in an urgent and responsible manner. * Look for improvements in ways of working and drive for service delivery excellence and increase business efficiency. * Focuses on high-quality data to set a high standard for all the assignments managed. * Proactively follow up and keep customer informed of any issues or changes to their shipment. * KPI Achievement. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations. At the top of this career stream, individuals work independently and apply standards yet can also make departures from established processes to resolve problems. A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline. Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor. **Requirements and competencies:** * At least **02 years’ professional working experience** at **Supply Chain Management (SCM) customer-facing role(s)** in **Ocean Freight / Freight Forwarder** * **Practical experience and technical knowledge in logistics industry is a must** * Language Proficiency: **Native Vietnamese level, Fluent English level** * Hand-on experience with automation tool in Excel, PowerBI is a big plus * Detailed-oriented with careful approach to daily operations * Solid stakeholder management skill * Customer centricity: Ability to understand customers’ situations, perceptions, and expectations. It is putting customer at the core of all decisions related to delivering products, services, and experiences to create customer satisfaction, advocacy, and long-term partnership. * Effective communication: good verbal, written, and presentation skills * Teamwork: works together with others in the business unit to achieve results, fosters teamwork. * Problem-solving skills and the ability to handle challenging situations with diplomacy and professionalism * Positive and proactive attitude. #LI-DNI Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [accommodationrequests@maersk.com](mailto:accommodationrequests@maersk.com).", "summaryDescription" : "SCM Customer Service Agent at Maersk", "postedDate" : "2026-06-16T03:49:10.736", "createdAt" : "2026-06-16T03:49:10.720", "lastUpdated" : "2026-06-16T12:47:37.143", "ingestTimestamp" : "2026-06-16T03:49:10.720", "mongoId" : "6a30791bf292fd229c02f3e5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://maersk.wd3.myworkdayjobs.com/Maersk_Careers/job/Vietnam-H-Ch-Minh-Ho-Chi-Minh-City-71100/SCM-Customer-Service-Agent_R184830", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 668.8654, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c930074d8ee00a0987175", "title" : "Korean Customer Support Agent - (Bench Team)", "company" : "Blueprint", "industry" : "Technology", "salary" : { "min" : 58000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Korean Customer Support Agent in Bellevue, United States, adjusted for the technology industry and company size." }, "location" : "Bellevue, WA, United States", "locations" : [ "Bellevue", "WA", "United States" ], "timestamp" : "2026-06-15T12:07:52.193", "fingerprint" : "2cf0e60d20f260ade95904c412d8373fcd42e0ca35c163016dd926259a36e495", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/notexternal/jobs/8004226", "externalId" : "8004226", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bellevue", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "47.6144219,-122.1923370" } ], "locationText" : "Bellevue, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Computer troubleshooting, Network troubleshooting", "professionalSkills" : [ "Customer service", "Problem solving" ], "softSkillsList" : [ "Critical thinking" ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Korean fluency, Customer support", "majorSkillsList" : [ "Korean fluency", "Customer support" ], "coreResponsibilities" : "Deliver world-class customer service, Respond to customer support tickets, Follow troubleshooting procedures, Troubleshoot issues, Diagnose problems, Multitask between tools, Apply information to situations, Assist in knowledge base creation, Support development through participation, Coordinate with other teams, Provide feedback, Identify trends, Report trends, Resolve escalated issues, Serve as escalation point, Address customer needs, Address customer complaints, Make sound judgement calls, Determine appropriate steps, Onboard new agents, Onboard existing agents, Amplify core values", "teamCollaboration" : "Internal teams; Cross-functional teams", "domainKnowledge" : "Customer experience", "domainList" : [ "customer-experience" ], "domainSpecificKnowledge" : [ "Customer experience" ], "toolProficiency" : [ "Knowledge base", "Team communication tools" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Knowledge base articles", "continuousLearning" : "Professional growth; Professional development", "problemSolvingSkills" : "Troubleshooting; Investigation; Root cause analysis", "specialRequirements" : "Two in-office days, Work weekends, Work holidays, Typing speed 45 wpm", "outcomesObjectives" : "Exceed client expectations; Exceed user expectations; First-call resolution", "qualificationsBasic" : "One year customer service experience, Associates degree or equivalent, Comfortable using computers, Initial level troubleshooting", "qualificationsPreferred" : "Bachelor's degree, Online game knowledge", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. What will I be doing? Blueprint is looking for a Customer Support Agent Bench Team (Korean fluency) to join us as we build cutting-edge technology solutions! We are looking for a professional Individual contributor that has a passion for helping better our end customer experience. They ensure a fast, accurate, and personalized service to our customers they support; this includes research, investigation and flawless resolution. The Customer Support Agent position is responsible for superior user support for our client’s customers with a goal to exceed our client’s expectations as well as the expectations of their users. Duties/Responsibilities: Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution. Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems. Ability to multitask between multiple tools and systems (knowledge base, team meetings, supervisor) and apply information and knowledge to customer situations. May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries Monitor client facing tools (MatterMost) and keep up with client updates and directives Respond to customer help requests escalated from Tier 2 Agents and address the customer’s needs, complaints, and other issues. Employ critical thinking skills to make sound judgement calls and determine appropriate steps to make the best business decision for the client and user. May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space. Be a champion of Blueprint’s core values by amplifying those behaviors in the day to day May be assigned to assist in other ticket queues as needed Additional duties and special projects as assigned Education and Experience: One year or more customer service experience or equivalent required Associates degree or equivalent or relevant experience. Bachelor’s degree preferred Comfortable using computers and can perform initial level troubleshooting of computer and network issues. Some online game knowledge and experience preferred Required Skills/Abilities: Ability to maintain composure in stressful situations Have a customer focus mindset - career orientation towards customer service. Excellent verbal and written communication skills. Written fluency in Korean & English languages Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Ability to maintain client productivity standards Preferred Qualifications: Knowledge of Accounts tickets Ability to troubleshoot Accounts ticket issues independently and as a collective Compensation Information At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $23.00 to $25.50 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development Essential Functions: Availability: Must work a hybrid schedule, two in-office days per week in alignment with the organization’s work-from-home policy. Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved. Physical Requirements: Comfort with working in a traditional office environment, which involves working indoors without exposure to outside elements. Ability to sit at a workstation for extended periods, engaging with content on a monitor. Proficiency in using a mouse, laptop touchpad, and keyboard, with a minimum typing speed of 45 wpm. Communication and Collaboration: Effective communication skills, both verbal and written, for interactions with co-workers, professionals, the public, customers, and clients. Role may require the ability to communicate in written form other languages as specified based on engagement requirements. Openness to receiving constructive feedback and maintaining courtesy in interactions. Independent Judgment and Time Management: Demonstrate the ability to make decisions using experience and knowledge, while also seeking assistance when needed and adhering to deadlines and engagement expectations. Accessibility Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the job. FLSA - Job Classification:  Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA)", "summaryDescription" : "Korean Customer Support Agent - (Bench Team) at Blueprint. Skills: Korean fluency, Customer support. Deliver world-class customer service. Respond to customer support tickets", "postedDate" : "2026-06-14T03:47:55.612", "createdAt" : "2026-06-14T03:47:55.612", "lastUpdated" : "2026-06-15T12:07:52.193", "ingestTimestamp" : "2026-06-14T03:47:55.612", "mongoId" : "6a2c930074d8ee00a0987175", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 58000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Critical thinking", "Korean fluency", "Customer support", "Customer service", "Problem solving", "Customer experience", "Knowledge base", "Team communication tools" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 658.4123, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c926c74d8ee00a0985bbe", "title" : "Korean Customer Support Agent - (Bench Team)", "company" : "Blueprint Technologies", "industry" : "Consulting", "salary" : { "min" : 48000.0, "max" : 62000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Korean Customer Support Agent in Bellevue, United States, with adjustments for the technology industry and company size." }, "location" : "Bellevue, WA, United States", "locations" : [ "Bellevue", "WA", "United States" ], "timestamp" : "2026-06-15T07:09:51.711", "fingerprint" : "3de5b150fde5ef12dd8b897df493880aeec6f2bae75482b885f88fcec3a7c692", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bpcs/jobs/8004225", "externalId" : "8004225", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bellevue", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "47.6144219,-122.1923370" } ], "locationText" : "Bellevue, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Computer troubleshooting, Network troubleshooting", "professionalSkills" : [ "Customer service", "Problem solving" ], "softSkillsList" : [ "Composure" ], "softSkills" : [ { "name" : "Composure" } ], "majorSkills" : "Customer support, Korean fluency", "majorSkillsList" : [ "Customer support", "Korean fluency" ], "coreResponsibilities" : "Deliver world-class customer service, Respond to customer support tickets, Follow troubleshooting procedures, Multitask between tools and systems, Assist in creation of knowledge base articles, Coordinate internally with other teams, Research and resolve escalated issues, Monitor client facing tools, Respond to customer help requests, Employ critical thinking skills, Collaborate with manager to onboard agents, Amplify Blueprint's core values", "teamCollaboration" : "Coordinate with other teams; Collaborate with manager; Interactions with co-workers", "toolProficiency" : [ "MatterMost" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Knowledge base articles", "continuousLearning" : "Professional growth; Professional development", "problemSolvingSkills" : "Problem-solving skills; Critical thinking", "specialRequirements" : "Two in-office days, Work weekends and holidays, Potential blackout dates", "outcomesObjectives" : "Exceed client expectations; Exceed user expectations; Focus on first-call resolution", "qualificationsBasic" : "One year customer service experience, Associates degree or equivalent, Comfortable using computers, Perform initial troubleshooting", "qualificationsPreferred" : "Bachelor's degree preferred, Online game knowledge preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. What will I be doing? Blueprint is looking for a Customer Support Agent Bench Team (Korean fluency) to join us as we build cutting-edge technology solutions! We are looking for a professional Individual contributor that has a passion for helping better our end customer experience. They ensure a fast, accurate, and personalized service to our customers they support; this includes research, investigation and flawless resolution. The Customer Support Agent position is responsible for superior user support for our client’s customers with a goal to exceed our client’s expectations as well as the expectations of their users. Duties/Responsibilities: Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution. Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems. Ability to multitask between multiple tools and systems (knowledge base, team meetings, supervisor) and apply information and knowledge to customer situations. May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries Monitor client facing tools (MatterMost) and keep up with client updates and directives Respond to customer help requests escalated from Tier 2 Agents and address the customer’s needs, complaints, and other issues. Employ critical thinking skills to make sound judgement calls and determine appropriate steps to make the best business decision for the client and user. May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space. Be a champion of Blueprint’s core values by amplifying those behaviors in the day to day May be assigned to assist in other ticket queues as needed Additional duties and special projects as assigned Education and Experience: One year or more customer service experience or equivalent required Associates degree or equivalent or relevant experience. Bachelor’s degree preferred Comfortable using computers and can perform initial level troubleshooting of computer and network issues. Some online game knowledge and experience preferred Required Skills/Abilities: Ability to maintain composure in stressful situations Have a customer focus mindset - career orientation towards customer service. Excellent verbal and written communication skills. Written fluency in Korean & English languages Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Ability to maintain client productivity standards Preferred Qualifications: Knowledge of Accounts tickets Ability to troubleshoot Accounts ticket issues independently and as a collective Compensation Information At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $23.00 to $25.50 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development Essential Functions: Availability: Must work a hybrid schedule, two in-office days per week in alignment with the organization’s work-from-home policy. Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved. Physical Requirements: Comfort with working in a traditional office environment, which involves working indoors without exposure to outside elements. Ability to sit at a workstation for extended periods, engaging with content on a monitor. Proficiency in using a mouse, laptop touchpad, and keyboard, with a minimum typing speed of 45 wpm. Communication and Collaboration: Effective communication skills, both verbal and written, for interactions with co-workers, professionals, the public, customers, and clients. Role may require the ability to communicate in written form other languages as specified based on engagement requirements. Openness to receiving constructive feedback and maintaining courtesy in interactions. Independent Judgment and Time Management: Demonstrate the ability to make decisions using experience and knowledge, while also seeking assistance when needed and adhering to deadlines and engagement expectations. Accessibility Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the job. FLSA - Job Classification:  Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA)", "summaryDescription" : "Korean Customer Support Agent - (Bench Team) at Blueprint Technologies. Skills: Customer support, Korean fluency. Deliver world-class customer service. Respond to customer support tickets", "postedDate" : "2026-06-14T03:20:00.665", "createdAt" : "2026-06-14T03:20:00.665", "lastUpdated" : "2026-06-15T07:09:51.711", "ingestTimestamp" : "2026-06-14T03:20:00.665", "mongoId" : "6a2c926c74d8ee00a0985bbe", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Composure", "Customer support", "Korean fluency", "Customer service", "Problem solving", "MatterMost" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 656.2346, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c75c474d8ee00a093806f", "title" : "Customer Service Agent France", "company" : "PERGOLUX", "industry" : "Customer Experience", "salary" : { "min" : 28500.0, "max" : 35500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customer Service Agent in Frankfurt, Germany, with 1-2 years of experience in the E-Commerce industry." }, "location" : "Frankfurt | French Team", "locations" : [ "Frankfurt | French Team", "Berlin | DACH Team" ], "timestamp" : "2026-06-16T07:18:34.613", "fingerprint" : "53820c457761951a10b7acb913a1e2fac9ecbd6f7c22cbed3efa748bbf1ab74e", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/pergolux/b6e1334f-a2b3-4617-b713-8481d93a11c6/application", "externalId" : "b6e1334f-a2b3-4617-b713-8481d93a11c6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Frankfurt", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.1106444,8.6820917" } ], "locationText" : "Frankfurt, Germany", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 2, "professionalSkills" : [ "Product knowledge", "Time management" ], "hardSkillsList" : [ "Case documentation", "Data management" ], "hardSkills" : [ { "name" : "Case documentation", "level" : "intermediate" }, { "name" : "Data management", "level" : "intermediate" } ], "majorSkills" : "Customer support, Customer service", "majorSkillsList" : [ "Customer support", "Customer service" ], "coreResponsibilities" : "Provide customer support via phone, Provide customer support via email, Provide customer support via chat, Assist customers with product questions, Guide customers through ordering process, Manage inquiries, Manage returns, Manage complaints, Ensure accurate case documentation, Coordinate with logistics partners, Ensure smooth delivery processes, Ensure transparent delivery processes, Maintain customer data, Contribute to process improvements", "teamCollaboration" : "International team; Collaborate with colleagues", "domainKnowledge" : "Scandinavian design; Outdoor living brand", "domainList" : [ "scandinavian-design", "outdoor-living-brand" ], "domainSpecificKnowledge" : [ "Scandinavian design", "Outdoor living brand" ], "communicationSkills" : "Clear communication", "documentationSkills" : "Case documentation", "problemSolvingSkills" : "Solution-oriented approach", "outcomesObjectives" : "Elevate service quality", "qualificationsBasic" : "Fluent in French (C1), Good English skills (B1), 1-2 years customer service experience", "qualificationsPreferred" : "Experience in e-commerce", "workSiteFlexibility" : "Flexible", "rawDescription" : "As a Customer Service Agent France, you will guide customers throughout their entire journey and play a key part in strengthening PERGOLUX’s reputation for premium, high-quality service. With empathy, product knowledge, and clear communication, you will ensure every interaction reflects the standards of a global outdoor-living brand rooted in Scandinavian design. At PERGOLUX, we value integrity, ambition, innovation, humility, appreciation, and unity—and you’ll join an international team dedicated to delivering exceptional customer experiences. WHAT YOU’LL DO - Provide professional customer support via phone, email, and (video) chat. - Assist customers with product questions and guide them confidently through the ordering process. - Manage inquiries, returns, and complaints while ensuring accurate and complete case documentation. - Coordinate with logistics partners to ensure smooth, transparent delivery processes. - Maintain customer data and contribute to process improvements that elevate service quality. WHAT YOU’LL BRING - Fluent in French (C1) and good English skills (B1) for effective communication with customers and colleagues. - 1–2 years of customer service experience, ideally in e-commerce or a related field. - Excellent communication skills with a solution-oriented, empathetic approach. - Enjoyment of a dynamic, collaborative environment with a strong service mindset. - Strong organizational and time-management abilities, plus the ability to learn new systems quickly. BENEFITS - Competitive Salary & Bonus Structure – Your success is rewarded with strong compensation and performance-based bonuses. - Real Ownership – Take meaningful responsibility in your role and directly influence key business outcomes. - International Team – Collaborate with passionate colleagues across Europe, gaining exposure to diverse perspectives and ideas. - Outdoor Lifestyle Discounts – Enjoy exclusive discounts on PERGOLUX products. - Fast-Track Career Opportunities – As we scale quickly, you’ll have significant opportunities to grow into senior leadership roles. - Team Culture – Be part of regular team events, retreats, and a culture that celebrates wins—big and small. - Bike Leasing Program – Benefit from a sustainable and cost-effective bike leasing option to support commuting and an active lifestyle. HOW TO APPLY We’d love to hear from you! Apply via PERGOLUX LinkedIn https://de.linkedin.com/company/pergolux or visit our PERGOLUX Career Page https://pergolux.de/pages/career?srsltid=AfmBOoqMCh9jNL9qC5tGgLuWpo5TAmYtSUWWGHgoJ4Z0SwntMuQEk_qE.", "summaryDescription" : "Customer Service Agent France at PERGOLUX. Skills: Customer support, Customer service. Provide customer support via phone. Provide customer support via email", "createdAt" : "2026-06-14T21:03:19.323", "lastUpdated" : "2026-06-16T07:18:34.613", "ingestTimestamp" : "2026-06-14T21:03:19.323", "mongoId" : "6a2c75c474d8ee00a093806f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Case documentation", "Data management", "Customer support", "Customer service", "Product knowledge", "Time management", "Scandinavian design", "Outdoor living brand" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 653.1315, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cf9a674d8ee00a0a9b525", "title" : "Support Specialist, German speaking", "company" : "Lightspeed", "industry" : "Customers", "salary" : { "min" : 37000.0, "max" : 52000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Support Specialist in London, UK, adjusted for the SaaS industry." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T04:38:53.857", "fingerprint" : "f8e9ce4e2368d5f295eb6244be83255c5f0e2b267a6ce2901179c5c8e1a5c5e2", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/lightspeedhq/dee8390d-9efa-4147-9df2-e8412d4012a1/application", "externalId" : "dee8390d-9efa-4147-9df2-e8412d4012a1", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "rawDescription" : "Hi there! Thanks for stopping by \uD83D\uDC4B Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! As part of Lightspeed’s Support team, you will be the first point of contact for our customers who need assistance, helping with a wide variety of requests all the way from general education to hardware/software investigation and everything in between. Working closely with various global teams at Lightspeed, you will investigate, troubleshoot, test and resolve issues that our hospitality customers may be facing during service. WHAT YOU’LL BE DOING: - Working with a truly global, multi-language 24x7 team across APAC, EMEA and NOAM - Flexibility on working days and shifts (weekends included) - Have enthusiastic, positive and knowledgeable interactions with our Hospitality customers, partners and Lightspeed team members, maintaining Lightspeed's Gold Class standard for support via phone, chat and email. - Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution - Work within our customer support platforms to document, track and resolve interactions - Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed team member - Advocate and promote improvements to our products and services - Operating within a roster/schedule to ensure high availability of our assistance for our customers (In collaboration with your manager) What you’ll be bringing to the team: - Previous customer service experience and/or technical support Strong attention to detail with an emphasis on providing an exceptional customer experience - Excellent verbal and written communication skills in German & English - Basic experience using common online, mobile and desktop platforms; iOS, Android, OSX, Windows Even better if you have, but not necessary: - Experience interacting with customers through Phone, Email, Ticketing and Live Chat platforms - Experience or knowledge of the Hospitality industry - Experience supporting a SaaS product - Experience supporting an iOS application - Computer networking experience or interest Even better if you have, but not necessary - Passion in technology; - Working knowledge of Mac OS and basic knowledge of HTML/CSS; - Hospitality experience; - Dutch or French written and verbal communication skills; We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try! Please make sure to apply with a CV in English. What’s in it for you: - Unlimited Annual Leave with our PTO scheme - £400 annually towards Health and Wellbeing - Dental cover - Private healthcare - Optical cover - Opportunity to join a growing team, in a fast-paced, high-growth company - Work with a team of incredibly talented and forward-thinking people! - Work for a team that values hard work, and knows how to celebrate the wins - Amazing benefits & perks, including equity for all Lightspeeders In short, an opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WHERE TO FROM HERE? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here https://www.lightspeedhq.com/careers/. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. WHO WE ARE: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement https://www.lightspeedhq.com/legal/applicant-privacy-statement/. ", "summaryDescription" : "Support Specialist, German speaking at Lightspeed", "createdAt" : "2026-06-14T18:43:42.129", "lastUpdated" : "2026-06-16T04:38:53.857", "ingestTimestamp" : "2026-06-14T18:43:42.129", "mongoId" : "6a2cf9a674d8ee00a0a9b525", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 643.9582, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c76e074d8ee00a093b2a7", "title" : "Junior Customer Support Agent (night shifts)", "company" : "RiseGuide", "industry" : "Support", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customer Support Agent in the US, adjusted for remote work and the technology industry." }, "location" : "Global, Remote", "locations" : [ "Global, Remote" ], "timestamp" : "2026-06-15T08:02:21.217", "fingerprint" : "9981bd6461a9b16832aeb70b9851a4412556a229dd8bb1d0a79f5116781259eb", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/riseguide/b761e151-0152-45e2-88cc-91d061beba74/application", "externalId" : "b761e151-0152-45e2-88cc-91d061beba74", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" }, { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States; Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Customer retention", "Customer satisfaction", "Value realization" ], "hardSkillsList" : [ "Email support", "Chat support", "Phone support" ], "softSkillsList" : [ "Adaptability" ], "hardSkills" : [ { "name" : "Email support", "level" : "intermediate" }, { "name" : "Chat support", "level" : "intermediate" }, { "name" : "Phone support", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" } ], "majorSkills" : "Customer Support, Product knowledge", "majorSkillsList" : [ "Customer Support", "Product knowledge" ], "coreResponsibilities" : "Respond to customer inquiries, Improve support processes, Test new tools, Launch new tools, Master support flows, Identify weak spots, Make service convenient, Make service effective", "teamCollaboration" : "Escalate complex requests", "domainKnowledge" : "Self-improvement", "domainList" : [ "self-improvement" ], "domainSpecificKnowledge" : [ "Self-improvement" ], "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "Night shifts", "qualificationsBasic" : "3+ months Customer Support experience, B2+ English proficiency", "qualificationsPreferred" : "Knowledge of support metrics, Ability to influence support metrics", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "[https://app.ashbyhq.com/api/images/user-content/586ac3cb-f234-40cf-96fd-3daae8c41309/580e9361-5eea-4db2-a883-e94eb49ea3c7/Cover.png] RiseGuide – це expert-powered self-improvement застосунок для тих, хто хоче стати найкращою версією себе. Ми будуємо microlearning продукт на інсайтах і принципах видатних рольових моделей. Наші користувачі розвивають харизму на прикладі Мішель Обами та Стіва Джобса, прокачують когнітивні навички за фреймворками Джима Квіка та Барбари Оаклі, і набувають хороші звички за правилами Кобі Браянта та Мел Роббінс. Факти, а не гучні слова про RiseGuide: - Виросли в 5 разів за останній рік і продовжуємо активно масштабуватися; - 15 хвилин – середній час, який наші юзери проводять в додатку, та рейтять його на 4.6 в App Store і 4.4 на Trustpilot; - 90+ людей у команді – вихідці з провідних програм менеджменту світу та топових продуктових компаній; - Топ-2 за виручкою серед усіх бізнесів SKELAR, хоча нам всього 2 роки; - Два офіси (Варшава та Київ) + команда, що працює з усього світу. Наша ціль – переосмислити self-improvement і створити \"smart scrolling\" experience. Уяви, що всі найвидатніші фахівці, лідери та дослідники зібралися в одному місці, яке можна покласти в кишеню. Щоб досягти цю ціль, ми шукаємо Junior Customer Support Agent, яка/який розвиватиме зону Customer Support і допомагатиме перетворювати всі наші амбітні плани у реальні досягнення. Твої майбутні виклики: - Бути голосом і обличчям RiseGuide для користувачів: відповідати на запити через email та чати, в майбутньому — через телефонні дзвінки; працювати у змінному графіку (включно з нічними змінами) та виконувати KPI; - Покращувати процеси підтримки: від дрібних змін у макросах до тестування та запуску нових інструментів і флоу; - Занурюватися у продукт глибше, ніж будь-хто інший: швидко опановувати всі флоу підтримки, знаходити слабкі місця та допомагати робити сервіс ще зручнішим і ефективнішим. Для цього знадобляться такі навички та досвід: - 3+ місяців досвіду у Customer Support (також розглянемо кандидатів із суміжних доменів); - Вільна англійська (B2+) — комфортне письмове й усне спілкування з користувачами по всьому світу; - Увага до деталей при зборі інформації для ескалації складних запитів до відповідних команд (технічної підтримки, продуктового та лігал відділів); - Емпатія та клієнтоорієнтованість — навіть у складних ситуаціях ти залишаєш користувача з позитивним досвідом; - Швидка адаптивність — нові флоу, інструменти чи процеси ти сприймаєш як виклик, а не як перешкоду. Буде плюсом: - Знання Zendesk; - Розуміння ключових метрик підтримки: First Response Time, Resolution Time, CSAT — вміння впливати на них через свою роботу. У RiseGuide ми віримо, що кожна зірка має власну траєкторію. Саме тому ми створили середовище, де ця траєкторія йде тільки вгору, як для наших користувачів, так і для команди. Бути \"райзгайдівцем\" означає: - Get used to winning. Для нас перемога – це не випадковість, а звичка, яку ми тренуємо щодня; - Celebrate getting your ideas roasted. Ми любимо коли наші ідеї, як стейк – добре просмажені!; - Be brave and be bold. Життя винагороджує практику, а не теорії. Кожна дія – це замах на 2x, а не гонитва за 5% покращенням; - Work hard. Play hard. Інтенсивність у роботі має дзеркалити інтенсивність у житті – ми робимо все на 100% і робимо це разом; - You truly rise only when you help others rise. Коли ти підтягуєш інших за собою, перемога стає більшою за тебе. Зростання експоненційне тільки тоді, коли воно спільне. Якщо тобі це резонує – запрошуємо тебе стати ще однією зіркою в нашій all-stars team! Більше про RiseGuide шукай тут: - RiseGuide Team https://riseguide.team - RiseGuide App https://riseguide.com/ - Instagram https://www.instagram.com/riseguide.team - LinkedIn https://www.linkedin.com/company/riseguide-team", "summaryDescription" : "Junior Customer Support Agent (night shifts) at RiseGuide. Skills: Customer Support, Product knowledge. Respond to customer inquiries. Improve support processes", "createdAt" : "2026-06-13T23:01:52.522", "lastUpdated" : "2026-06-15T08:02:21.217", "ingestTimestamp" : "2026-06-13T23:01:52.522", "mongoId" : "6a2c76e074d8ee00a093b2a7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Email support", "Chat support", "Phone support", "Adaptability", "Customer Support", "Product knowledge", "Customer retention", "Customer satisfaction", "Value realization", "Self-improvement" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 643.7037, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2d58fc74d8ee00a0b87fff", "title" : "Customer Success Agent", "company" : "Flatpay", "industry" : "FinTech", "salary" : { "min" : 26000.0, "max" : 34000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Customer Success Agent in FinTech in Milan, Italy, based on 2024-2025 market data with adjustments for city tier and industry." }, "location" : "Milano, IT", "locations" : [ "Milano", "IT" ], "timestamp" : "2026-06-15T21:18:00.361", "fingerprint" : "e6c828d06dee067307a73099fc7c10a366930b4cc4536cb1e6f73cce4bf9ba28", "source" : "personio", "language" : "it", "applyUrl" : "https://flatpay.jobs.personio.de/job/1931725", "externalId" : "1931725", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Milano", "country" : "Italy", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "45.4641943,9.1896346" } ], "locationText" : "Milano, Italy", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Problem solving" ], "majorSkills" : "Customer success", "majorSkillsList" : [ "Customer success" ], "coreResponsibilities" : "Manage inbound calls, Manage outbound calls, Provide support, Collect feedback, Resolve tickets, Report bugs, Monitor customer satisfaction, Listen to customers, Contribute to product evolution", "teamCollaboration" : "Internal teams", "domainKnowledge" : "Payment services", "domainList" : [ "payment-services" ], "domainSpecificKnowledge" : [ "Payment services" ], "communicationSkills" : "Italian language", "continuousLearning" : "Internal training", "innovationCreativity" : "Space for ideas", "problemSolvingSkills" : "Problem solving", "qualificationsBasic" : "Experience with customers, Experience in startups", "qualificationsPreferred" : "English language skills", "workSiteFlexibility" : "Flexible", "rawDescription" : "Cosa offriamo In Flatpay non ci limitiamo a rispondere alle chiamate: costruiamo relazioni, ascoltiamo con attenzione e trasformiamo ogni problema in un’opportunità. Lavorare con noi significa entrare in un ambiente dinamico, giovane e positivo, dove ci si aiuta, si cresce insieme e non manca mai il buon umore (sì, anche tra una sfida a ping-pong e una partita alla Switch). Contratto a tempo indeterminato (giornate lavorative dal martedì al sabato) Buoni pasto Formazione interna continua: vogliamo crescere insieme Spazio per le idee: ogni proposta conta Team building, eventi, aperitivi e tanti momenti per stare bene insieme Cosa farai (spoiler: non è il classico customer service) Gestirai chiamate inbound e outbound per offrire supporto e raccogliere feedback Risolverai ticket e segnalerai eventuali bug ai team interni Monitorerai la soddisfazione dei clienti con attenzione (e un bel po’ di empatia) Ascoltare i clienti e contribuire all’evoluzione del prodotto grazie a un flusso continuo di feedback Chi stiamo cercando Hai già esperienza a contatto con i clienti, meglio ancora se in startup o contesti dinamici Hai un’ottima padronanza dell’italiano; se parli anche inglese, è un bel vantaggio Sei una persona comunicativa, concreta e orientata al problem solving Hai voglia di metterti in gioco, imparare e migliorare Ti piace lavorare in team, ma sai lavorare anche in autonomia quando serve Hai un’attitudine positiva e metti il cliente al centro Perché Flatpay? Siamo una fintech in forte crescita, specializzata nei servizi di pagamento, con un ambiente giovane, flessibile e meritocratico. Amiamo sperimentare, innovare e lavorare con il sorriso. Se anche tu vuoi cambiare le regole del gioco, potresti essere la persona giusta. Mandaci il tuo CV e scopri quanto può essere stimolante (e divertente) fare un lavoro fatto bene. Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03. Informazioni di contatto", "summaryDescription" : "Customer Success Agent at Flatpay. Skills: Customer success. Manage inbound calls. Manage outbound calls", "createdAt" : "2026-06-14T18:40:51.348", "lastUpdated" : "2026-06-15T21:18:00.361", "ingestTimestamp" : "2026-06-14T18:40:51.348", "mongoId" : "6a2d58fc74d8ee00a0b87fff", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Customer success", "Problem solving", "Payment services" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 639.4066, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c926c74d8ee00a0985bae", "title" : "Chinese Customer Support Agent - (Bench Team)", "company" : "Blueprint Technologies", "salary" : { "min" : 48000.0, "max" : 62000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Chinese Customer Support Agent in Bellevue, United States, adjusted for the technology industry and company size." }, "location" : "Bellevue, WA, United States", "locations" : [ "Bellevue", "WA", "United States" ], "timestamp" : "2026-06-15T04:52:57.565", "fingerprint" : "ddd19fd7bb123a4a0e6a207c01d4d278fd333846146b426935b71a512c859951", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bpcs/jobs/7998067", "externalId" : "7998067", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bellevue", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "47.6144219,-122.1923370" } ], "locationText" : "Bellevue, Washington, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "rawDescription" : "Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. What will I be doing? Blueprint is looking for a Customer Support Agent Bench Team (Simplified Chinese fluency) to join us as we build cutting-edge technology solutions! We are looking for a professional Individual contributor that has a passion for helping better our end customer experience. They ensure a fast, accurate, and personalized service to our customers they support; this includes research, investigation and flawless resolution. The Customer Support Agent position is responsible for superior user support for our client’s customers with a goal to exceed our client’s expectations as well as the expectations of their users. Duties/Responsibilities: Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution. Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems. Ability to multitask between multiple tools and systems (knowledge base, team meetings, supervisor) and apply information and knowledge to customer situations. May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries Monitor client facing tools (MatterMost) and keep up with client updates and directives Respond to customer help requests escalated from Tier 2 Agents and address the customer’s needs, complaints, and other issues. Employ critical thinking skills to make sound judgement calls and determine appropriate steps to make the best business decision for the client and user. May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space. Be a champion of Blueprint’s core values by amplifying those behaviors in the day to day May be assigned to assist in other ticket queues as needed Additional duties and special projects as assigned Education and Experience: One year or more customer service experience or equivalent required Associates degree or equivalent or relevant experience. Bachelor’s degree preferred Comfortable using computers and can perform initial level troubleshooting of computer and network issues. Some online game knowledge and experience preferred Required Skills/Abilities: Ability to maintain composure in stressful situations Have a customer focus mindset - career orientation towards customer service. Excellent verbal and written communication skills. Written fluency in Simplified Chinese & English languages Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Ability to maintain client productivity standards Preferred Qualifications: Knowledge of Accounts tickets Ability to troubleshoot Accounts ticket issues independently and as a collective Compensation Information At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $23.00 to $25.50 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development Essential Functions: Availability: Must work a hybrid schedule, two in-office days per week in alignment with the organization’s work-from-home policy. Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved. Physical Requirements: Comfort with working in a traditional office environment, which involves working indoors without exposure to outside elements. Ability to sit at a workstation for extended periods, engaging with content on a monitor. Proficiency in using a mouse, laptop touchpad, and keyboard, with a minimum typing speed of 45 wpm. Communication and Collaboration: Effective communication skills, both verbal and written, for interactions with co-workers, professionals, the public, customers, and clients. Role may require the ability to communicate in written form other languages as specified based on engagement requirements. Openness to receiving constructive feedback and maintaining courtesy in interactions. Independent Judgment and Time Management: Demonstrate the ability to make decisions using experience and knowledge, while also seeking assistance when needed and adhering to deadlines and engagement expectations. Accessibility Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the job. FLSA - Job Classification:  Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA)", "summaryDescription" : "Chinese Customer Support Agent - (Bench Team) at Blueprint Technologies", "postedDate" : "2026-06-14T01:24:42.344", "createdAt" : "2026-06-14T01:24:42.344", "lastUpdated" : "2026-06-15T04:52:57.565", "ingestTimestamp" : "2026-06-14T01:24:42.344", "mongoId" : "6a2c926c74d8ee00a0985bae", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 639.2702, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c926c74d8ee00a0985bbb", "title" : "French Customer Support Agent - (Bench Team)", "company" : "Blueprint Technologies", "industry" : "Consulting", "salary" : { "min" : 48000.0, "max" : 62000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level French Customer Support Agent in Bellevue, United States, adjusted for the technology industry and company size." }, "location" : "Bellevue, WA, United States", "locations" : [ "Bellevue", "WA", "United States" ], "timestamp" : "2026-06-15T11:11:27.045", "fingerprint" : "40577154876e456cedb6a5c1b84aeebc9a8064974f15374121a85d1fcef39b76", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bpcs/jobs/7997967", "externalId" : "7997967", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bellevue", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "47.6144219,-122.1923370" } ], "locationText" : "Bellevue, Washington, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer service", "Troubleshooting issues", "Issue resolution" ], "hardSkillsList" : [ "French fluency", "English fluency" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "French fluency", "level" : "intermediate" }, { "name" : "English fluency", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Customer support, Customer service", "majorSkillsList" : [ "Customer support", "Customer service" ], "coreResponsibilities" : "Deliver world-class customer service, Manage customer support tickets, Respond to customer support tickets, Follow troubleshooting procedures, Diagnose problems, Multitask between tools, Apply information to situations, Assist in creating knowledge base articles, Support development through participation, Coordinate with other teams, Provide feedback, Identify trends, Report trends, Resolve escalated issues, Address customer needs, Address customer complaints, Make sound judgement calls, Determine appropriate steps, Onboard new agents, Onboard existing agents, Amplify core values", "teamCollaboration" : "Coordinate internally; Collaborate with manager; Work with clients; Work with teams", "domainKnowledge" : "Computer issues; Network issues", "domainList" : [ "computer-issues", "network-issues" ], "domainSpecificKnowledge" : [ "Computer issues", "Network issues" ], "toolProficiency" : [ "MatterMost" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Knowledge base articles", "continuousLearning" : "Professional growth; Professional development", "problemSolvingSkills" : "Problem-solving; Troubleshooting", "specialRequirements" : "Two in-office days, Work weekends, Work holidays, Sit at workstation, Use mouse, Use keyboard", "outcomesObjectives" : "Exceed client expectations; Exceed user expectations", "qualificationsBasic" : "One year customer service experience, Associate degree or equivalent experience, Comfortable using computers, Perform initial troubleshooting", "qualificationsPreferred" : "Bachelor's degree, Some online game knowledge", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. What will I be doing? Blueprint is looking for a Customer Support Agent Bench Team (French fluency) to join us as we build cutting-edge technology solutions! We are looking for a professional Individual contributor that has a passion for helping better our end customer experience. They ensure a fast, accurate, and personalized service to our customers they support; this includes research, investigation and flawless resolution. The Customer Support Agent position is responsible for superior user support for our client’s customers with a goal to exceed our client’s expectations as well as the expectations of their users. Duties/Responsibilities: Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution. Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems. Ability to multitask between multiple tools and systems (knowledge base, team meetings, supervisor) and apply information and knowledge to customer situations. May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries Monitor client facing tools (MatterMost) and keep up with client updates and directives Respond to customer help requests escalated from Tier 2 Agents and address the customer’s needs, complaints, and other issues. Employ critical thinking skills to make sound judgement calls and determine appropriate steps to make the best business decision for the client and user. May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space. Be a champion of Blueprint’s core values by amplifying those behaviors in the day to day May be assigned to assist in other ticket queues as needed Additional duties and special projects as assigned Education and Experience: One year or more customer service experience or equivalent required Associates degree or equivalent or relevant experience. Bachelor’s degree preferred Comfortable using computers and can perform initial level troubleshooting of computer and network issues. Some online game knowledge and experience preferred Required Skills/Abilities: Ability to maintain composure in stressful situations Have a customer focus mindset - career orientation towards customer service. Excellent verbal and written communication skills. Written fluency in French & English languages Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Ability to maintain client productivity standards Preferred Qualifications: Knowledge of Accounts tickets Ability to troubleshoot Accounts ticket issues independently and as a collective Compensation Information At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $23.00 to $25.50 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development Essential Functions: Availability: Must work a hybrid schedule, two in-office days per week in alignment with the organization’s work-from-home policy. Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved. Physical Requirements: Comfort with working in a traditional office environment, which involves working indoors without exposure to outside elements. Ability to sit at a workstation for extended periods, engaging with content on a monitor. Proficiency in using a mouse, laptop touchpad, and keyboard, with a minimum typing speed of 45 wpm. Communication and Collaboration: Effective communication skills, both verbal and written, for interactions with co-workers, professionals, the public, customers, and clients. Role may require the ability to communicate in written form other languages as specified based on engagement requirements. Openness to receiving constructive feedback and maintaining courtesy in interactions. Independent Judgment and Time Management: Demonstrate the ability to make decisions using experience and knowledge, while also seeking assistance when needed and adhering to deadlines and engagement expectations. Accessibility Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the job. FLSA - Job Classification:  Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA)", "summaryDescription" : "French Customer Support Agent - (Bench Team) at Blueprint Technologies. Skills: Customer support, Customer service. Deliver world-class customer service. Manage customer support tickets", "postedDate" : "2026-06-13T21:13:54.687", "createdAt" : "2026-06-13T21:13:54.687", "lastUpdated" : "2026-06-15T11:11:27.045", "ingestTimestamp" : "2026-06-13T21:13:54.687", "mongoId" : "6a2c926c74d8ee00a0985bbb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "French fluency", "English fluency", "Critical thinking", "Customer support", "Customer service", "Troubleshooting issues", "Issue resolution", "Computer issues", "Network issues", "MatterMost" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 637.449, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305981f292fd229cf484fa", "title" : "Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 35000.0, "max" : 40000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Houston, TX, United States", "locations" : [ "Houston", "TX", "United States" ], "timestamp" : "2026-06-16T12:26:29.801", "fingerprint" : "8f5e26bf0d6d36f805f8a7391378fb7e801cde5b141b282499316938267fc1c8", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132070619-customer-service-agent", "externalId" : "744000132070619", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond to customer inquiries, Provide accurate information, Resolve customer concerns, Identify appropriate solutions, Maintain customer records, Collaborate with internal teams, Process customer requests, Process service-related documentation, Follow established procedures, Contribute to a positive environment", "teamCollaboration" : "Internal teams", "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Customer records", "continuousLearning" : "Professional training; Ongoing development", "problemSolvingSkills" : "Problem-solving; Critical-thinking", "qualificationsBasic" : "Basic computer proficiency, Willingness to learn new systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Swift7 Consultants, we are committed to delivering exceptional service and creating positive experiences for both our clients and customers. We believe that great teams are built through collaboration, professionalism, and a dedication to excellence. As we continue to grow, we are looking for motivated individuals who are passionate about customer service and eager to build a rewarding career in retail Swift 7 Consultants is seeking a dedicated and professional Customer Service Agent to join our growing team in Houston, TX. This role is ideal for individuals who enjoy helping people, solving problems, and providing outstanding service. As a key member of our organization, you will serve as an important point of contact for customers, ensuring every interaction reflects our commitment to excellence. Key Responsibilities * Respond to customer inquiries in a professional and timely manner. * Provide accurate information regarding products, services, and company policies. * Resolve customer concerns and identify appropriate solutions. * Maintain detailed and organized customer records. * Collaborate with internal teams to ensure customer satisfaction. * Process customer requests, updates, and service-related documentation. * Follow established procedures while maintaining a customer-focused approach. * Contribute to a positive and professional team environment. ## Qualifications * Strong verbal and written communication skills. * Excellent interpersonal and relationship-building abilities. * Strong problem-solving and critical-thinking skills. * Ability to manage multiple tasks in a fast-paced environment. * Detail-oriented with strong organizational skills. * Professional demeanor and customer-focused mindset. * Ability to work independently and as part of a team. * Basic computer proficiency and willingness to learn new systems. ## Additional Information * Competitive salary package ($35,000 – $40,000 annually). * Professional training and ongoing development opportunities. * Clear career advancement and growth opportunities. * Supportive and collaborative work environment. * Opportunity to develop valuable customer service and communication skills. * Exposure to a variety of business operations and client interactions. * Stable full-time position with long-term career potential.", "summaryDescription" : "Customer Service Agent at Alphabe Insight Inc. Respond to customer inquiries. 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Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. About the Role: The Customer Service Agent will successfully drive customer satisfaction as the front-line resource for handling inquiries regarding product support, account management, member-portal navigation, across Norton and LifeLock security offerings. The perfect match will have a strong ability to empathize, negotiate, think critically, multi-task, and troubleshoot across various systems/areas including light tech support such as; downloading software and assisting members navigating through different browsers in an efficient manner. In addition, he/she will be a product expert focused on customer education and service expansion opportunities to drive increased revenue. We are looking for a high-performing team member that will be a value to our existing company culture. Key Responsibilities: • Able to think quickly and move quickly through multiple systems to solve customers’ Norton and LifeLock questions • Demonstrates a high degree of empathy, compassion, and professional kindness with all members • Demonstrates a high skill level of relationship building by using needs based selling techniques and sharp communication skills • Resolves any member conflict or dissatisfaction with products or services to ensure continued member loyalty • Demonstration of excellent written and verbal skills; proven track record of member interaction • Builds rapport and confidence with the member by facilitating discussions regarding identity theft concerns and offering appropriate solutions with our service • Displays a thorough knowledge of products, services and the industry to resolve issues without escalating to higher levels of management - Builds strong rapport by utilizing relating skills, asking clarifying questions and assisting customer needs Skills: • HS Degree or equivalent and 2 years related experience, customer service, in a call center environment. A college degree can be substituted for experience • Prepared for and reacts positively to consistent change - preferred • Able to multitask and prioritize effectively within guidelines - preferred • Ability to protect all forms of highly confidential and proprietary business information and ability to maintain the highest standards of privacy and security • Ability to follow, adheres and abide by all Norton Lifelock information and security policies, procedures and practices What’s next: - TA Call- 15 minute chat with the Talent Acquisition Team - Hiring Manager Interview - Final Interview (F2F) Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs", "summaryDescription" : "Customer Service Agent at Gen", "createdAt" : "2026-06-14T19:11:49.605", "lastUpdated" : "2026-06-16T05:18:01.894", "ingestTimestamp" : "2026-06-14T19:11:49.605", "mongoId" : "6a2c8bd574d8ee00a0973e1e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 20, "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "_score" : 633.77295, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb20974d8ee00a09df0ea", "title" : "Customer Support Agent (English Speaking)", "industry" : "Support", "salary" : { "min" : 18000.0, "max" : 25000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customer Support Agent in Estonia, adjusted for the gaming industry and remote work." }, "location" : "Estonia", "locations" : [ "Estonia" ], "timestamp" : "2026-06-16T02:08:10.343", "fingerprint" : "47c59d47c9c417271903ea3aa175346a35a9c9e91771db0af9b27963007ac968", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/53c2287d-b83f-419d-8ef7-77dc0347e4f6/apply", "externalId" : "53c2287d-b83f-419d-8ef7-77dc0347e4f6", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Estonia", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Estonia", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "coreResponsibilities" : "Serve as primary contact for customer inquiries, Handle incoming emails, Handle support tickets, Investigate player issues, Resolve player issues, Support continuous improvement of customer support workflows, Support internal processes, Collaborate with team members", "teamCollaboration" : "Global team collaboration; Consistent communication; Knowledge sharing", "domainKnowledge" : "Gaming", "domainList" : [ "gaming" ], "domainSpecificKnowledge" : [ "Gaming" ], "communicationSkills" : "Written English; Spoken English", "continuousLearning" : "Online language learning classes", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "Maintain high standard of service quality; Maintain empathy", "qualificationsBasic" : "1 year of experience in B2C customer support, Excellent written and spoken English, Problem-solving abilities, Service-oriented mindset, Customer-first mindset, Manage time effectively, Work independently", "qualificationsPreferred" : "Passion for gaming, Located near CET time zone", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Serve as the primary contact for customer inquiries, handling incoming emails and support tickets in a timely and professional manner. Investigate and resolve player issues efficiently while maintaining a high standard of service quality and empathy. Support the continuous improvement of customer support workflows and internal processes. Collaborate with team members to ensure consistent communication and knowledge sharing across the support function. Requirements: At least 1 year of experience in B2C customer support or a similar client-facing role. Excellent written and spoken English communication skills. Strong problem-solving abilities with a service-oriented and customer-first mindset. Comfortable working in a fully remote, international environment. Passion for gaming is strongly preferred. Ability to manage time effectively and work independently with minimal supervision. Candidates located near the CET time zone are preferred. Benefits: Fully remote-first working environment with global team collaboration. Flexible working hours supporting work-life balance. Opportunity to work with colleagues from more than 20 countries. Flat hierarchy with a collaborative, supportive team culture. Access to online language learning classes (English, German, French, Spanish, and more). Stable environment within a long-term gaming company ecosystem. Backed by a major industry group Embracer Group. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Customer Support Agent (English Speaking). Serve as primary contact for customer inquiries. 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Investigate and resolve player issues efficiently while maintaining a high standard of service quality and empathy. Support the continuous improvement of customer support workflows and internal processes. Collaborate with team members to ensure consistent communication and knowledge sharing across the support function. Requirements: At least 1 year of experience in B2C customer support or a similar client-facing role. Excellent written and spoken English communication skills. Strong problem-solving abilities with a service-oriented and customer-first mindset. Comfortable working in a fully remote, international environment. Passion for gaming is strongly preferred. Ability to manage time effectively and work independently with minimal supervision. Candidates located near the CET time zone are preferred. Benefits: Fully remote-first working environment with global team collaboration. Flexible working hours supporting work-life balance. Opportunity to work with colleagues from more than 20 countries. Flat hierarchy with a collaborative, supportive team culture. Access to online language learning classes (English, German, French, Spanish, and more). Stable environment within a long-term gaming company ecosystem. Backed by a major industry group Embracer Group. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Customer Support Agent (English Speaking). Serve as primary contact for customer inquiries. 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Opportunity to work with colleagues from more than 20 countries. Flat hierarchy with a collaborative, supportive team culture. Access to online language learning classes (English, German, French, Spanish, and more). Stable environment within a long-term gaming company ecosystem. Backed by a major industry group Embracer Group. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Customer Support Agent (English Speaking). Serve as primary contact for customer inquiries. 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Opportunity to work with colleagues from more than 20 countries. Flat hierarchy with a collaborative, supportive team culture. Access to online language learning classes (English, German, French, Spanish, and more). Stable environment within a long-term gaming company ecosystem. Backed by a major industry group Embracer Group. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Customer Support Agent (English Speaking). Serve as primary contact for customer inquiries. Handle incoming emails", "postedDate" : "2026-06-10T15:47:08.243", "createdAt" : "2026-06-10T15:47:08.243", "lastUpdated" : "2026-06-16T02:47:38.947", "ingestTimestamp" : "2026-06-14T21:25:21.119", "mongoId" : "6a2cb20974d8ee00a09df0ec", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Gaming company ecosystem" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 631.9088, "daysOld" : 5, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb20974d8ee00a09df105", "title" : "Customer Support Agent (English Speaking)", "industry" : "Support", "salary" : { "min" : 20000.0, "max" : 26000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Junior Customer Support Agent in Portugal, with adjustments for the gaming industry and onsite work mode." }, "location" : "Portugal", "locations" : [ "Portugal" ], "timestamp" : "2026-06-16T02:28:39.030", "fingerprint" : "5b50809844b8c90bd9b750c2878b36a05e97d88ab2eb561178a1657c50d6233f", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/d82a033f-a436-45b5-848c-681d77c87e5f/apply", "externalId" : "d82a033f-a436-45b5-848c-681d77c87e5f", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Portugal", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Portugal", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "coreResponsibilities" : "Serve as primary contact for customer inquiries, Handle incoming emails, Handle support tickets, Investigate player issues, Resolve player issues, Support continuous improvement of customer support workflows, Support internal processes, Collaborate with team members", "teamCollaboration" : "Global team collaboration; Consistent communication; Knowledge sharing", "domainKnowledge" : "Gaming", "domainList" : [ "gaming" ], "domainSpecificKnowledge" : [ "Gaming" ], "communicationSkills" : "Written English; Spoken English", "continuousLearning" : "Online language learning classes", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "Maintain high standard of service quality; Maintain empathy", "qualificationsBasic" : "1 year of experience in B2C customer support, Excellent written and spoken English, Problem-solving abilities, Service-oriented mindset, Customer-first mindset, Manage time effectively, Work independently", "qualificationsPreferred" : "Passion for gaming, Located near CET time zone", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Serve as the primary contact for customer inquiries, handling incoming emails and support tickets in a timely and professional manner. Investigate and resolve player issues efficiently while maintaining a high standard of service quality and empathy. Support the continuous improvement of customer support workflows and internal processes. Collaborate with team members to ensure consistent communication and knowledge sharing across the support function. Requirements: At least 1 year of experience in B2C customer support or a similar client-facing role. Excellent written and spoken English communication skills. Strong problem-solving abilities with a service-oriented and customer-first mindset. Comfortable working in a fully remote, international environment. Passion for gaming is strongly preferred. Ability to manage time effectively and work independently with minimal supervision. Candidates located near the CET time zone are preferred. Benefits: Fully remote-first working environment with global team collaboration. Flexible working hours supporting work-life balance. Opportunity to work with colleagues from more than 20 countries. Flat hierarchy with a collaborative, supportive team culture. Access to online language learning classes (English, German, French, Spanish, and more). Stable environment within a long-term gaming company ecosystem. Backed by a major industry group Embracer Group. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Customer Support Agent (English Speaking). Serve as primary contact for customer inquiries. Handle incoming emails", "postedDate" : "2026-06-10T15:45:28.231", "createdAt" : "2026-06-10T15:45:28.231", "lastUpdated" : "2026-06-16T02:28:39.030", "ingestTimestamp" : "2026-06-14T21:05:45.636", "mongoId" : "6a2cb20974d8ee00a09df105", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Gaming" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 631.78723, "daysOld" : 5, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 46984, "totalPages" : 940, "hasNext" : true, "hasPrevious" : false } }

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