{ "count" : 70788, "data" : [ { "id" : "6a2a66a374d8ee00a062d166", "title" : "Customer Experience Associate with English (Day Shift), Bulgaria", "company" : "OG.com", "industry" : "Customer Experience", "salary" : { "min" : 27500.0, "max" : 37500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Customer Experience Associate in Sofia, Bulgaria, within the FinTech industry, based on 2024-2025 market data." }, "location" : "Sofia, Bulgaria", "locations" : [ "Sofia, Bulgaria" ], "timestamp" : "2026-06-15T00:35:51.636", "fingerprint" : "e1d488c5f7277f73a3ec8e5230262cb0161225dc22823dbf08bc644b10fde86e", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/crypto/1099728a-b3d8-43d5-825a-6ffad022049d/apply", "externalId" : "1099728a-b3d8-43d5-825a-6ffad022049d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Customer support", "Customer service" ], "hardSkillsList" : [ "Problem-solving", "Analytical skills" ], "softSkillsList" : [ "Empathy", "Initiative", "Perseverance", "Respectful mindset" ], "hardSkills" : [ { "name" : "Problem-solving", "level" : "intermediate" }, { "name" : "Analytical skills", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathy" }, { "name" : "Initiative" }, { "name" : "Perseverance" }, { "name" : "Respectful mindset" } ], "majorSkills" : "Customer success, Customer support", "majorSkillsList" : [ "Customer success", "Customer support" ], "coreResponsibilities" : "Manage incoming contacts, Initiate outbound contacts, Identify customer needs, Assess customer needs, Resolve product problems, Resolve service problems, Follow communication procedures, Follow communication guidelines, Follow communication policies, Meet personal targets, Meet team targets, Maintain customer records, Update account information, Recommend products, Recommend services, Collect customer information, Analyze customer needs, Prepare product reports, Prepare service reports, Analyze customer information, Act with honesty, Act with integrity, Act with knowledge, Support Company culture, Strengthen Company culture, Contribute to team effort, Accomplish related results, Work with line manager, Work with respective functions, Ensure proper customer service, Handle changes, Engage customers", "teamCollaboration" : "Contributes to team effort; Works with line manager; Works with respective functions; Collaborative team player", "domainKnowledge" : "Prediction markets; FinTech", "domainList" : [ "prediction-markets", "fintech" ], "domainSpecificKnowledge" : [ "Prediction markets", "FinTech" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Develop new skill-sets; Personal growth; Professional growth", "innovationCreativity" : "Innovative solutions", "problemSolvingSkills" : "Problem-solving skills; Analytical skills; Think on your feet; Make sound decisions; Solve problems efficiently", "outcomesObjectives" : "Achieve satisfaction; Ensure resolution; Accomplish related results", "qualificationsBasic" : "Prior customer support experience, Prior customer-facing role experience, Exceptional English communication skills, Excellent computer literacy, Excellent communicator, Empathy and problem-solving skills, Comfortable in fast-paced environment, Analytical skills, Ability to think on your feet, Ability to make sound decisions, Ability to solve problems efficiently, Highly organized, Ability to work independently, Collaborative team player, Reliable team player, High integrity, High discretion, Sense of initiative, Sense of perseverance, Respectful mindset, Genuine motivation for role, Interest in FinTech field", "qualificationsPreferred" : "Experience in sports markets, Experience in prediction markets", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description Join the Future of Prediction Markets. OG.com is a fast-growing, CFTC-regulated prediction platform powered by Crypto.com technology. We are go-to platform for trading sports, culture, politics, and more. We turn real-world events into dynamic markets, giving users a smarter, more engaging way to participate in the moments shaping headlines. About the Role We’re looking for energetic Customer Experience Associate to be the friendly face and voice of OG.com. You’ll support users navigating our platform, help them trade with confidence, and play a key role in delivering exceptional experiences during rapid growth. ## Responsibilities Manages incoming contacts from existing or potential customers. Initiates outbound contacts to existing or potential customers. Identifies and assesses customers’ needs to achieve satisfaction. Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution. Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers. Meets personal/team targets. Maintains customer records by updating account information. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information if required. Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission. Contributes to team effort by accomplishing related results as needed. Works with their line manager and all respective functions to ensure proper customer service is being delivered. Handles changes. Goes the extra mile to engage customers. ## Requirements High School Diploma (or equivalent). Prior experience in a relevant customer support or customer-facing role. Experience in sports or prediction markets would be considered a plus. Exceptional written and verbal communication skills in English. Excellent computer literacy and comfort adapting to new software and tools. Excellent communicator with strong empathy and problem-solving skills. Comfortable working in a fast-paced, dynamic environment. Strong analytical skills with the ability to think on your feet, make sound decisions, and solve problems efficiently. Highly organized with the ability to work independently while remaining a collaborative, reliable team player. High integrity, discretion, and a strong sense of initiative and perseverance. A respectful mindset that values the personal dignity and rights of every employee and customer. A genuine motivation for the role and a strong interest in the financial technologies (FinTech) and services field. ## Additional Information #LI-Onsite Are you ready to kickstart your future with us? Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversary Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: crypto.com visa card provided upon joining About OG.com: OG.com is a fast-growing, CFTC-regulated prediction platform powered by Crypto.com technology. We’re building the most engaging marketplace where users trade on real-world outcomes — from NBA Finals and elections to major cultural and financial events. With a sleek mobile-first app and passionate community, we’re redefining how people interact with news, sports, and probabilities. Learn more at OG.com OG.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. OG.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only.", "summaryDescription" : "Customer Experience Associate with English (Day Shift), Bulgaria at OG.com. Skills: Customer success, Customer support. Manage incoming contacts. Initiate outbound contacts", "postedDate" : "2026-06-08T11:57:11.210", "createdAt" : "2026-06-08T11:57:11.210", "lastUpdated" : "2026-06-15T00:35:51.636", "ingestTimestamp" : "2026-06-12T06:20:13.086", "mongoId" : "6a2a66a374d8ee00a062d166", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Problem-solving", "Analytical skills", "Empathy", "Initiative", "Perseverance", "Respectful mindset", "Customer success", "Customer support", "Customer service", "Prediction markets", "FinTech" ], "skillCount" : 11, "jobCategory" : "other", "dataQualityScore" : 0.8888889, "_score" : 1095.5812, "daysOld" : 6, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Prediction Markets" }, { "id" : "6a306f02f292fd229cfe3cdf", "title" : "Customer Experience Team Manager - English Team", "company" : "Agoda", "salary" : { "min" : 105000.0, "max" : 155000.0, "currency" : "MYR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Kuala Lumpur, Malaysia, with adjustments for the hospitality industry and company size." }, "location" : "Kuala Lumpur, Malaysia", "locations" : [ "Kuala Lumpur", "Malaysia" ], "timestamp" : "2026-06-16T10:28:37.888", "fingerprint" : "c90665ee7a7415974eed66bf342585a0c8001a576757942ee26243b22f1d64ed", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/agoda/jobs/8006970", "externalId" : "8006970", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kuala Lumpur", "country" : "Malaysia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "3.1516964,101.6942371" } ], "locationText" : "Kuala Lumpur, Malaysia", "experienceLevel" : "Manager", "rawDescription" : "About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Kuala Lumpur, you will support both determined business objectives (KPIs) as well as acting as a motivator and decision maker to ensure that the group is working efficiently and in unity. In this position, you will work closely with the operations management team and other departments within Agoda Customer Experience Group (CEG) to support our contact center. The team manager of operations will provide directions, instructions and guidance to the customer care specialists to achieve a certain goal. Understand the team members’ strengths, weaknesses and motivations. The position requires you to provide extensive coaching to our contact center agents as well as provide valuable input on processes to our operations team. You will also be expected to contribute with ideas for continuous organizational and employee skills development but also at the global level impacting our international contact center network. In this Role, you'll get to: Continuously monitor the traffic & highlight discrepancies and take actions on spot if needed to ensure that service levels are met Provide constructive feedback - Coach, mentor, motivate and evaluate the performance of the team on a regular basis. Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success. Ensure the proper and effective implementation of new and existing customer service structures & procedures Understand & analyze traffic reports, proactively make suggestions for improvement Monitor team attendance, document infractions and implement corrective action Assist with planning/organizing the proper coverage & align staffing Supervise the quality assurance process and related training of staff members to ensure quality customer service. Participate in recruitment activities (screening, interviewing) Act as a backup of Operations Manager if needed What you'll Need to Succeed: Minimum 2 years experience in a team lead role within a contact center environment. In this role you will be leading a team of 15 customer experience agents. Excellent English communication skills (verbal & written). Willing to work in shifting schedule. Must have a strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to proactively improve center efficiency and staff performance. Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments Must be able to handle multiple projects and effectively manage different timelines Proven experience and knowledge in effective hiring, training, coaching and people management practices Experience in managing remote teams is an advantage Proficiency in Microsoft products including Word, Excel and PowerPoint #kualalumpur Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/ LinkedIn https://www.linkedin.com/company/agoda YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.", "summaryDescription" : "Customer Experience Team Manager - English Team at Agoda", "postedDate" : "2026-06-16T01:15:31.531", "createdAt" : "2026-06-16T01:15:31.531", "lastUpdated" : "2026-06-16T10:28:37.888", "ingestTimestamp" : "2026-06-16T01:15:31.531", "mongoId" : "6a306f02f292fd229cfe3cdf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "_score" : 990.5974, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30871ff292fd229c086177", "title" : "Customer Support Associate-French & English", "company" : "Convera", "industry" : "FinTech", "salary" : { "min" : 1.3E7, "max" : 1.8E7, "currency" : "CRC", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customer Support Associate in Costa Rica, adjusted for the FinTech industry and hybrid work model." }, "location" : "Costa Rica", "locations" : [ "Costa Rica" ], "timestamp" : "2026-06-16T12:19:22.014", "fingerprint" : "9ce3cd0ff768c19cdb0985b553fa4957e08317539c0339dec79d5adfc52f956b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/convera/jobs/4898233101", "externalId" : "4898233101", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Costa Rica", "continent" : "na", "workMode" : "hybrid" } ], "locationText" : "Costa Rica", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 1, "technicalSkills" : "MS applications", "professionalSkills" : [ "Conflict resolution" ], "hardSkillsList" : [ "Problem solving" ], "hardSkills" : [ { "name" : "Problem solving", "level" : "intermediate" } ], "majorSkills" : "Customer Care, Customer Support", "majorSkillsList" : [ "Customer Care", "Customer Support" ], "coreResponsibilities" : "Provide Best in Class Care, Bridge the gap between customer needs and delivery, Drive a seamless customer experience, Develop in-depth product knowledge, Provide informative support, Provide tailored recommendations, Support team and business goals, Deliver friendly and professional service, Identify and solve problems, Devise solutions based on limited information, Adapt existing approaches to resolve issues, Evaluate processes, Devise improvements, Measure results, Iterate on processes, Drive first contact resolution, Identify barriers to excellent service, Work towards eliminating barriers, Understand regulatory requirements, Manage requests from external legal entities, Manage requests from Global Regulators, Manage requests from Global ADR bodies, Work on projects, Assist with business improvements, Support leadership with delivering Management Information, Support leadership with regulatory reporting, Support leadership with analytical reporting, Support leadership with statistical summaries, Use data to draw a comprehensive view", "teamCollaboration" : "Support the team", "domainKnowledge" : "Finance; Banking; Accounting; Regulatory requirements", "domainList" : [ "finance", "banking", "accounting", "regulatory-requirements" ], "domainSpecificKnowledge" : [ "Finance", "Banking", "Accounting", "Regulatory requirements" ], "toolProficiency" : [ "Power BI", "Tableau" ], "communicationSkills" : "Written communication; Oral communication", "problemSolvingSkills" : "Problem solving; Conflict resolution", "outcomesObjectives" : "Exceed customer expectations; Create positive sentiment for Convera brand", "qualificationsBasic" : "1 year of related experience, High school diploma degree, Ability to communicate fluently in English and French", "qualificationsPreferred" : "Experience in customer-facing role, Excellent attention to detail", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "As a Customer Care Associate with Convera based in our Costa Rica office, you will be responsible to provide Best in Class Care to Convera customers from first contact through to resolution or where cases are not resolved within the expected timeframes leading to dissatisfaction or complaint. This role will bridge the gap between what our customers need and what we’re delivering – allowing us to constantly evolve and exceed customer expectations. Objective of this role Drive a seamless customer experience that creates positive sentiment for Convera brand. Develop in-depth knowledge of our product offerings and provide informative support and tailored recommendations to customers. Support the team and business goals by delivering Best in Class service to Convera customers. Responsibilities Deliver friendly and professional service to customers through inbound, outbound and eService channels in high volume, fast-paced environment. Quickly identify and solve problems of diverse scope on the spot. Ability to devise solutions based on limited information and precedent and adapt existing approaches to resolve issues. Evaluate processes, devise improvements, measure results, and iterate. Ability to imagine and ambitiously drives towards “Best in Class Customer Care”. Drive first contact resolution while identifying barriers to excellent service and work towards eliminating them. Understand regulatory requirements and how Convera’s policies and processes support our customers and our obligations. Manage requests from external legal entities, Global Regulators eg: FMA, FCA and/or Global ADR bodies e.g.: UK Financial Ombudsman Service (FOS), Australian Financial Complaints Authority (AFCA) etc in connection with complaints. Required to work on projects and assist with business improvements. Supports leadership with delivering Management Information, regulatory reporting, analytical reporting, and statistical summaries. While demonstrating the ability to use data to draw a comprehensive, balanced view. Required skills and qualifications High school diploma degree A minimum of 1 year of related experience with a Bachelor’s degree; or equivalent work experience (Finance, Banking, Accounting...) Strong communication skills, both written and oral and can clearly explain complex information to customers and internal stakeholders. A passion for Best-in-Class Customer Care, a Customer Champion. Passion for providing an exceptional customer experience. Strong problem solving and conflict resolution capabilities. Ability to learn and adapt quickly to new technology and processes. Be a self-starter and master of time management, the ability to multi-task, and prioritize consistently sustaining high levels of productivity and quality in a fast-moving growth focused organization. The ability to remain calm and resilient when solving problems, facing challenges, and recovering from mistakes. Good knowledge of MS applications Ability to communicate fluently in English and French, verbally and written Preferred skills and qualifications Experience in customer-facing role with direct responsibility of managing customers. Experience with data analytics tools such as Power BI, Tableau. Excellent attention to detail. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs. Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Market competitive salary. Great career growth and development opportunities in a global organization. A flexible approach to work and a hybrid schedule with 2 days in office. Generous insurance (health, disability, life). Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption). Paid volunteering opportunities (5 days per year). Shift Hours: Monday to Friday, Morning shift, 8:00-5:00pm. There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential. Como Asociado de Atención al Cliente en Convera, con sede en nuestra oficina de Costa Rica, serás responsable de brindar un servicio de atención de clase mundial a los clientes de Convera, desde el primer contacto hasta la resolució n. Cuando los casos no se resuelvan dentro de los plazos esperados y esto genere insatisfacción o queja, deberás gestionarlos adecuadamente. Este rol cerrará la brecha entre lo que nuestros clientes necesitan y lo que estamos entregando, permitiéndonos evolucionar constantemente y superar sus expectativas. Objetivo del puesto Impulsar una experiencia del cliente fluida que genere una percepción positiva de la marca Convera. Desarrollar un conocimiento profundo de nuestras ofertas de productos y brindar soporte informativo y recomendaciones personalizadas a los clientes. Apoyar al equipo y los objetivos del negocio brindando un servicio de clase mundial a los clientes de Convera. Responsabilidades Brindar un servicio amable y profesional a los clientes a través de canales de entrada, salida y eService en un entorno de alto volumen y ritmo acelerado. Identificar y resolver rápidamente problemas de diversa índole en el momento. Capacidad para idear soluciones con información limitada y precedentes, y adaptar enfoques existentes para resolver problemas. Evaluar procesos, proponer mejoras, medir resultados y reiterar. Capacidad para imaginar e impulsar de manera ambiciosa una “Atención al Cliente de Clase Mundial”. Impulsar la resolución en el primer contacto, identificando barreras para un servicio excelente y trabajando para eliminarlas. Comprender los requisitos regulatorios y cómo las políticas y procesos de Convera respaldan a nuestros clientes y nuestras obligaciones. Gestionar solicitudes de entidades legales externas, reguladores globales (por ejemplo: FMA, FCA) y organismos globales de resolución alternativa de disputas, como el UK Financial Ombudsman Service (FOS) o el Australian Financial Complaints Authority (AFCA), en relación con quejas. Participar en proyectos y apoyar iniciativas de mejora del negocio. Apoyar al liderazgo brindando información gerencial, reportes regulatorios, análisis y resúmenes estadísticos, demostrando capacidad para usar datos y obtener conclusiones equilibradas y completas. Habilidades y calificaciones requeridas Titulo de colegio completado Mínimo 1 año de experiencia relacionada con un título universitario, o experiencia laboral equivalente (Finanzas, Banca, Contabilidad…). Fuertes habilidades de comunicación oral y escrita, capaces de explicar información compleja a clientes y partes interesadas internas. Pasión por brindar atención al cliente de clase mundial, ser un defensor del cliente. Pasión por ofrecer una experiencia excepcional al cliente. Fuertes capacidades de resolución de problemas y manejo de conflictos. Capacidad para aprender y adaptarse rápidamente a nuevas tecnologías y procesos. Ser proactivo y excelente en la gestión del tiempo, con habilidad para realizar múltiples tareas y priorizar, manteniendo altos niveles de productividad y calidad en una organización enfocada en el crecimiento. Capacidad para mantener la calma y la resiliencia al resolver problemas, enfrentar desafíos y recuperarse de errores. Buen conocimiento de aplicaciones de Microsoft. Capacidad para comunicarse con fluidez en inglés y francés, de forma oral y escrita. Habilidades y calificaciones preferidas Experiencia en roles de atención al cliente con responsabilidad directa en la gestión de clientes. Experiencia con herramientas de análisis de datos como Power BI o Tableau. Excelente atención al detalle. Acerca de Convera Convera es la compañía de pagos transfronterizos B2B más grande del mundo fuera del sector bancario. Anteriormente conocida como Western Union Business Solutions, aprovechamos décadas de experiencia en la industria y soluciones de pago impulsadas por tecnología para ofrecer movimientos de dinero más inteligentes a nuestros clientes, ayudándoles a obtener mayor valor en cada transacció n. Convera atiende a más de 30,000 clientes, desde pequeños negocios hasta grandes empresas, instituciones educativas, instituciones financieras, firmas legales y ONG. Nuestros equipos se preocupan profundamente por el valor que brindamos a nuestros clientes, lo que hace de Convera un lugar de trabajo gratificante. Este es un momento emocionante para nuestra organización, mientras construimos un equipo de personas orientadas al crecimiento y los resultados, listas para avanzar rápidamente en un entorno innovador. Como empresa verdaderamente global con empleados en más de 20 países, nos apasiona la diversidad; buscamos y celebramos personas con diferentes orígenes, estilos de vida y perspectivas únicas. Queremos trabajar con el mejor talento y fomentar una cultura de inclusión y pertenencia. Ofrecemos una amplia gama de beneficios competitivos, incluyendo: Salario competitivo en el mercado. Excelentes oportunidades de crecimiento y desarrollo profesional en una organización global. Un enfoque flexible de trabajo y un horario híbrido con 2 días en oficina. Seguro médico, de discapacidad y de vida. Días feriados, tiempo libre y licencias para eventos de vida (maternidad, paternidad, adopción). Oportunidades de voluntariado pagado (5 días por año). Horario laboral: Lunes a viernes, turno matutino, 8:00 a. m. – 5:00 p. m. Hay muchas oportunidades increíbles en Convera para personas talentosas, creativas y resolutivas que nunca se conforman con “lo suficientemente bueno” y buscan transformar los pagos entre empresas. Postúlate ahora si estás listo para liberar tu potencial.", "summaryDescription" : "Customer Support Associate-French & English at Convera. Skills: Customer Care, Customer Support. Provide Best in Class Care. Bridge the gap between customer needs and delivery", "postedDate" : "2026-06-16T01:19:53.116", "createdAt" : "2026-06-16T01:19:53.116", "lastUpdated" : "2026-06-16T12:19:22.014", "ingestTimestamp" : "2026-06-16T01:19:53.116", "mongoId" : "6a30871ff292fd229c086177", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Problem solving", "Customer Care", "Customer Support", "Conflict resolution", "Finance", "Banking", "Accounting", "Regulatory requirements", "Power BI", "Tableau" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 969.8556, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307ebaf292fd229c051ce8", "title" : "Welder Day Shift", "company" : "Cornerstone Building Brands", "industry" : "Building Materials", "salary" : { "min" : 21.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Lexington, TN, United States", "locations" : [ "Lexington", "TN", "United States" ], "timestamp" : "2026-06-16T14:05:28.819", "fingerprint" : "d2d8b3ec5b1674b34d29ca534c4cfa1530a90d28e185cd75b3b11bf575f62370", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/CornerstoneBuildingBrandsCareers/3743990013624726-welder-day-shift", "externalId" : "3743990013624726", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lexington", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.6509030,-88.3933796" } ], "locationText" : "Lexington, Tennessee, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at [http://cornerstonebuildingbrands.com](https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Furl.uk.m.mimecastprotect.com%2Fs%2F5UadCoYP9H2912xuVi3TpeFXo%3Fdomain%3Dcornerstonebuildingbrands.com%2F&data=05%7C02%7CRosario.RudaBart%40cielotalent.com%7C36055b5417fb4ad90ebc08de999e6992%7C323f7593ae224bc78318fac0fdaa533b%7C0%7C0%7C639117102832114484%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=yC4H2LaC7htzVouI2rceai6punZrtft5m2ybWjEksRw%3D&reserved=0). JOB DETAILS Pay: $21.60 Bonus Pay: Quarterly Gainsharing Bonus Schedule: Day Shift (6:00am - 4:30pm-10 Hours) - (5:00am-5:30pm 12 hours) Cornerstone Building Brands is seeking a motivated and experienced production welder to join our team! This position engages in the full scope of MIG weld processes on a variety of structural steel including (but not limited to) rigid frame columns, rafters, pipe, beam canopy rafters, small parts, clips, and special assemblies. Welded parts may include thin gauge, painted, or galvanized material. The ideal candidate will have a thorough knowledge of welding techniques and have a high attention to detail in a fast-paced production environment. The position includes a comprehensive benefits package and paid time off on day one and mentorship support to ensure successful team member growth and development. Overtime is anticipated with this full-time, direct hire opportunity. * Knows and understands all safety rules and precautions necessary for working in and about a manufacturing environment * Responsible for coordination of welder settings, gun speed/travel and gas flow with observed condition of bead * Ability to read a tape measure and blue prints to shop standard * Ability to decide when adjustment or gun manipulation needs to be altered * Ability to decide how much and what repairs to make for pin holes and burn through caused by auto welder * Ability to train and teach proper welding procedures in accordance with manufacturing job procedures * Ability to operate overhead crane and other lifting equipment * Responsible for holding bead to specified shape, size and penetrations while maintain the quality of the product * Responsible for keeping numerical and alphabetical sequences correct * Maintains continuous improvement practices in work area * While performing the duties of the job, the employee is regularly required to talk or hear ## Qualifications * High School Diploma or equivalent (GED) * A minimum of one (1) year of experience welding in a production environment or valid welding certification * Ability to read blueprints and drawings * Ability to obtain and maintain CWB and AWS welding certification in accordance with Cornerstone Building Brands welding procedures * Experience with a forklift and/or overhead crane operation a plus * Comfort and familiarity with power hand tools * Willingness to train, certify, and operate forklift and overhead crane * Ability to work effectively to meet deadlines * Ability to work collaboratively within a team environment * General mathematical knowledge and proficiency with basic measuring instruments ## Additional Information Call or Text 731-798-2396 in order to speak with a Recruiter today! Site Address: 422 Kirby Dr, Lexington, TN 38351 Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time team members receive* medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment. Full-time is defined as regularly working 30+ hours per week. *Union programs may vary depending on the collective bargaining agreement. All your information will be kept confidential according to EEO guidelines. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time team members receive* medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. Full-time is defined as regularly working 30+ hours per week. *Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster [here](https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf). You can also view Your Right to Work Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/IERRightToWorkPoster%20Eng_Es.pdf) along with This Organizations Participation in E-Verify Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf). If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. [California Consumer Privacy Act (CCPA) of 2018](https://protect-eu.mimecast.com/s/eNd6CWnRzfPyKNJu6xdQe?domain=cornerstonebuildingbrands.com) Must be at least 18 years of age to apply. Note to External Recruiters Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.", "summaryDescription" : "Welder Day Shift at Cornerstone Building Brands", "postedDate" : "2026-06-15T17:54:16.000", "createdAt" : "2026-06-16T01:39:34.512", "lastUpdated" : "2026-06-16T14:05:28.819", "ingestTimestamp" : "2026-06-16T01:39:34.512", "mongoId" : "6a307ebaf292fd229c051ce8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 43680, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 897.81165, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307ebaf292fd229c051ce4", "title" : "Machine Operator Day Shift", "company" : "Cornerstone Building Brands", "industry" : "Building Materials", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Houston, TX, United States", "locations" : [ "Houston", "TX", "United States" ], "timestamp" : "2026-06-16T12:05:18.529", "fingerprint" : "c61cc17b333e235518ae655fd7d6f263d7fbe1c93fdde9d1c9464fc50c0ba7d1", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/CornerstoneBuildingBrandsCareers/3743990013625596-machine-operator-day-shift", "externalId" : "3743990013625596", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "remoteFriendly" : false, "rawDescription" : "Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at [http://cornerstonebuildingbrands.com](https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Furl.uk.m.mimecastprotect.com%2Fs%2F5UadCoYP9H2912xuVi3TpeFXo%3Fdomain%3Dcornerstonebuildingbrands.com%2F&data=05%7C02%7CRosario.RudaBart%40cielotalent.com%7C36055b5417fb4ad90ebc08de999e6992%7C323f7593ae224bc78318fac0fdaa533b%7C0%7C0%7C639117102832114484%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=yC4H2LaC7htzVouI2rceai6punZrtft5m2ybWjEksRw%3D&reserved=0). JOB DETAILS Base pay starts at $18.50 per hour Day Shift: 6:00 AM - 2:30 PM, hours may vary depending on operations This is a position with the potential overtime. The shifts are 8 hours, 10 hours, and 12 hours long depending on work orders for the day and season of the year. DUTIES AND RESPONSIBILITIES * Set up and operate heavy machinery and related gauges to perform various cutting, punching, forming, blocking, and processing operations * Knowledge of production techniques and have the ability to produce quality-building parts * Knows and understands all safety rules and precautions necessary for working in and about a manufacturing environment * Ability to operate computerized equipment and material handling equipment * Perform routine preventive maintenance, adjustments, and lubrication on equipment and production tools as required to maintain proper operation * Mark part number, order number, number of pieces on parts. Attach identification tags as required for customer to have the ability to locate correct parts * Interpret blueprints, specifications, and other technical data and select correct raw material or semi-finished parts * Maintains continuous improvement practices in work area * Standing and walking 8-12 hrs. every day * Repetitive material handling. Some in awkward body positioning. * Repetitive climbing on and off of equipment and ladders * Varying and extreme working conditions inside and outside (Hot, Cold, Rain, Shine) ## Qualifications * High School Diploma or equivalent (GED) * A minimum of one year of related work experience in manufacturing or comparable work environment * Good Communication Skills * Basic Computer Skills * Experience with hand tools, wrenches, banding equipment and nail guns * Able to use of measuring gauges * Able to read a tape measure * Forklift experience a plus / Must be trainable on forklift * Crane experience a plus / Must be trainable on crane * Flexible with working overtime and weekends when needed * Ability to lift up to 50 pounds on a continual basis above shoulder height and below the waist ## Additional Information Site Address: 7301 Fairview St. Houston, TX 77041 This is a position with the potential overtime. The shifts are 8 hours, 10 hours, and 12 hours long depending on work orders for the day and season of the year. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time team members receive* medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment. Full-time is defined as regularly working 30+ hours per week. *Union programs may vary depending on the collective bargaining agreement. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time team members receive* medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. Full-time is defined as regularly working 30+ hours per week. *Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster [here](https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf). You can also view Your Right to Work Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/IERRightToWorkPoster%20Eng_Es.pdf) along with This Organizations Participation in E-Verify Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf). If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. [California Consumer Privacy Act (CCPA) of 2018](https://protect-eu.mimecast.com/s/eNd6CWnRzfPyKNJu6xdQe?domain=cornerstonebuildingbrands.com) Must be at least 18 years of age to apply. Note to External Recruiters Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.", "summaryDescription" : "Machine Operator Day Shift at Cornerstone Building Brands", "postedDate" : "2026-06-15T18:11:50.000", "createdAt" : "2026-06-16T01:36:02.692", "lastUpdated" : "2026-06-16T12:05:18.529", "ingestTimestamp" : "2026-06-16T01:36:02.692", "mongoId" : "6a307ebaf292fd229c051ce4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 816.7894, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a304f85f292fd229cee84b4", "title" : "Distribution Technician - Day shift", "company" : "Avery Dennison", "industry" : "Packaging And Containers", "salary" : { "min" : 45000.0, "max" : 60000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for an Entry-level Distribution Technician in La Vergne, United States, adjusted for industry and company size." }, "location" : "La Vergne, TN, United States", "locations" : [ "La Vergne", "TN", "United States" ], "certifications" : [ "Forklift certification" ], "timestamp" : "2026-06-16T07:00:54.408", "fingerprint" : "4673aeb3fb6b933526464fb556487c552ae98a16943d9b4a18b71707ce80c71f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AveryDennison/744000132259200-distribution-technician-day-shift", "externalId" : "744000132259200", "industryFunction" : { }, "structuredLocations" : [ { "city" : "La Vergne", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.0201984,-86.5779196" } ], "locationText" : "La Vergne, Tennessee, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "hardSkillsList" : [ "Material handling", "Inventory control" ], "hardSkills" : [ { "name" : "Material handling", "level" : "intermediate" }, { "name" : "Inventory control", "level" : "intermediate" } ], "majorSkills" : "Distribution operations, Warehouse management", "majorSkillsList" : [ "Distribution operations", "Warehouse management" ], "coreResponsibilities" : "Receive and process incoming stock and materials, Pick and pack orders for delivery, Sort and place materials or items on racks,, Manage inventory and update records, Operate forklifts or other machinery, Inspect products for defects and damages, Maintain a clean and safe working environment, Adhere to safety policies and procedures", "teamCollaboration" : "Warehouse team", "domainKnowledge" : "Warehouse operations", "domainList" : [ "warehouse-operations" ], "domainSpecificKnowledge" : [ "Warehouse operations" ], "toolProficiency" : [ "RF scanners" ], "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Ability to lift 50 pounds, Day shift schedule", "outcomesObjectives" : "Accurate order fulfillment; Timely shipment of goods; Maintain inventory accuracy", "qualificationsBasic" : "High school diploma or GED, 2 years of experience in a warehouse or manufacturing environment, Ability to lift 50 pounds", "qualificationsPreferred" : "Forklift certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at [www.averydennison.com](http://www.averydennison.com). At Avery Dennison, some of the great benefits we provide are: * Health & wellness benefits starting on day 1 of employment * Paid parental leave * 401K eligibility * Tuition reimbursement * Employee Assistance Program eligibility / Health Advocate * Paid vacation and paid holidays Vestcom is the industry leader in technology-driven shelf-edge solutions for Retailers and CPGs. Our data-integrated media solutions drive sales and loyalty, engaging shoppers where it matters most – the point of decision. Our patented innovation has been trusted by top retailers for more than 30 years to drive productivity and profitable growth. For our growing team of over 1000 employees, Vestcom offers the stability of an established company with the entrepreneurial spirit and fast-paced environment of a start-up. Vestcom’s core values are at the heart of our organization, representing our fundamental beliefs and serving as our guiding light in for how we conduct business and interact with each other. Vestcom is a standalone business unit of Avery Dennison, a Fortune 500 leader in materials science and packaging materials. Learn more at [www.vestcom.com](http://www.vestcom.com). What Will You Be Doing In This Role? Perform and support all leads, supervisors, and staff members with operational functions of quality control, label inspection and separation, packaging, special instructions and shipping in order to meet the delivery deadlines of each customer while maintaining all quality standards. This role will be Day shift, Wednesday-Saturday 8am-6:30pm ► Key Areas of Responsibility * Accurately inspects, separates, slots, and packages all label/print products * Ensures all quality control standards are being maintained. * Uses ERP system to log time and materials accurately. * Ensures all shipments are completed and all packages are shipped to the correct person/place as directly by the daily job schedule or as instructed by Lead, Supervisor, job ticket or customer special instructions. * Communicate problems or quality issues due to printing, laminating or shipping errors to the appropriate individuals. * Double check all shipments leaving the production facility for any errors before arriving to the customer. * May communicate with courier companies and drivers about delays in shipping, special courier deliveries, and other issues that may affect customer deliveries. * Maintains a clean, organized, and safe work area, uses required PPE, and follows all safety rules and procedures. * May be required to work overtime or on another shift as needed. * Other duties as assigned by management. * Regular attendance is an essential function of this position. * Compliance with applicable Company policies concerning maintaining a drug free workplace is required. * Compliance with all Company policies is required including all safety policies and procedures. ► Physical Demands * Stands 2/3 to full time on the shift daily. * Uses hands and fingers to handle, and feel 1/3 to 2/3 of the shift daily. * Reaches with hands and arms 1/3 to 2/3 of the shift daily. * Lifts 50 pounds 1/3 to 2/3 of the shift daily. * Requires close vision (clear vision at 20-inches or less). * Color vision (ability to identify and distinguish colors). ## Qualifications ► Additional Requirements * High school diploma or general education degree (GED). * Ability to embody and reflect Vestcom’s core values ► Supervisory Responsibilities None. ► Management Disclaimer Vestcom’s Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or Vestcom may terminate employment at any time, for any reason. ## Additional Information All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. As part of our commitment to maintaining a safe and productive work environment, Avery Dennison requires all final candidates to successfully complete a comprehensive background check and a drug screening. These checks are conducted post-offer and are a condition of employment. All results will be considered in accordance with applicable local, state, and federal laws. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or NA.TA.Operations@averydennison.com to discuss reasonable accommodations.", "summaryDescription" : "Distribution Technician - Day shift at Avery Dennison. Skills: Distribution operations, Warehouse management. Receive and process incoming stock and materials. Pick and pack orders for delivery", "postedDate" : "2026-06-15T18:14:36.000", "createdAt" : "2026-06-15T21:48:08.230", "lastUpdated" : "2026-06-16T07:00:54.408", "ingestTimestamp" : "2026-06-15T21:48:08.230", "mongoId" : "6a304f85f292fd229cee84b4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 60000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Material handling", "Inventory control", "Distribution operations", "Warehouse management", "Warehouse operations", "Forklift certification", "RF scanners" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 809.4041, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3082bdf292fd229c06e961", "title" : "Distribution Technician - Day shift", "company" : "Avery Dennison", "industry" : "Packaging And Containers", "salary" : { "min" : 45000.0, "max" : 60000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for an entry-level Distribution Technician in La Vergne, United States, adjusted for industry and company size." }, "location" : "La Vergne, TN, United States", "locations" : [ "La Vergne", "TN", "United States" ], "timestamp" : "2026-06-16T10:08:51.901", "fingerprint" : "d65c3346acab247a6afa2566c762230260fa2b1f0e867ffc440150b38c73d457", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AveryDennison/744000132259200-distribution-technician-day-shift", "externalId" : "744000132259200", "industryFunction" : { }, "structuredLocations" : [ { "city" : "La Vergne", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.0201984,-86.5779196" } ], "locationText" : "La Vergne, Tennessee, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "coreResponsibilities" : "Operate and maintain equipment, Perform quality checks, Document production activities, Follow safety procedures, Assist with inventory management, Participate in team meetings, Train new employees", "qualificationsBasic" : "5+ years experience, High school diploma or GED", "qualificationsPreferred" : "Associate's degree", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at [www.averydennison.com](http://www.averydennison.com). At Avery Dennison, some of the great benefits we provide are: * Health & wellness benefits starting on day 1 of employment * Paid parental leave * 401K eligibility * Tuition reimbursement * Employee Assistance Program eligibility / Health Advocate * Paid vacation and paid holidays Vestcom is the industry leader in technology-driven shelf-edge solutions for Retailers and CPGs. Our data-integrated media solutions drive sales and loyalty, engaging shoppers where it matters most – the point of decision. Our patented innovation has been trusted by top retailers for more than 30 years to drive productivity and profitable growth. For our growing team of over 1000 employees, Vestcom offers the stability of an established company with the entrepreneurial spirit and fast-paced environment of a start-up. Vestcom’s core values are at the heart of our organization, representing our fundamental beliefs and serving as our guiding light in for how we conduct business and interact with each other. Vestcom is a standalone business unit of Avery Dennison, a Fortune 500 leader in materials science and packaging materials. Learn more at [www.vestcom.com](http://www.vestcom.com). What Will You Be Doing In This Role? Perform and support all leads, supervisors, and staff members with operational functions of quality control, label inspection and separation, packaging, special instructions and shipping in order to meet the delivery deadlines of each customer while maintaining all quality standards. This role will be Day shift, Wednesday-Saturday 8am-6:30pm ► Key Areas of Responsibility * Accurately inspects, separates, slots, and packages all label/print products * Ensures all quality control standards are being maintained. * Uses ERP system to log time and materials accurately. * Ensures all shipments are completed and all packages are shipped to the correct person/place as directly by the daily job schedule or as instructed by Lead, Supervisor, job ticket or customer special instructions. * Communicate problems or quality issues due to printing, laminating or shipping errors to the appropriate individuals. * Double check all shipments leaving the production facility for any errors before arriving to the customer. * May communicate with courier companies and drivers about delays in shipping, special courier deliveries, and other issues that may affect customer deliveries. * Maintains a clean, organized, and safe work area, uses required PPE, and follows all safety rules and procedures. * May be required to work overtime or on another shift as needed. * Other duties as assigned by management. * Regular attendance is an essential function of this position. * Compliance with applicable Company policies concerning maintaining a drug free workplace is required. * Compliance with all Company policies is required including all safety policies and procedures. ► Physical Demands * Stands 2/3 to full time on the shift daily. * Uses hands and fingers to handle, and feel 1/3 to 2/3 of the shift daily. * Reaches with hands and arms 1/3 to 2/3 of the shift daily. * Lifts 50 pounds 1/3 to 2/3 of the shift daily. * Requires close vision (clear vision at 20-inches or less). * Color vision (ability to identify and distinguish colors). ## Qualifications ► Additional Requirements * High school diploma or general education degree (GED). * Ability to embody and reflect Vestcom’s core values ► Supervisory Responsibilities None. ► Management Disclaimer Vestcom’s Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or Vestcom may terminate employment at any time, for any reason. ## Additional Information All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. As part of our commitment to maintaining a safe and productive work environment, Avery Dennison requires all final candidates to successfully complete a comprehensive background check and a drug screening. These checks are conducted post-offer and are a condition of employment. All results will be considered in accordance with applicable local, state, and federal laws. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or NA.TA.Operations@averydennison.com to discuss reasonable accommodations.", "summaryDescription" : "Distribution Technician - Day shift at Avery Dennison. Operate and maintain equipment. Perform quality checks", "postedDate" : "2026-06-15T18:14:36.000", "createdAt" : "2026-06-16T01:41:41.491", "lastUpdated" : "2026-06-16T10:08:51.901", "ingestTimestamp" : "2026-06-16T01:41:41.491", "mongoId" : "6a3082bdf292fd229c06e961", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 60000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 808.9382, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a66a374d8ee00a062d167", "title" : "Customer Experience Associate with English (Night shift), Bulgaria", "company" : "OG.com", "industry" : "Customer Experience", "salary" : { "min" : 25000.0, "max" : 35000.0, "currency" : "BGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the entry-level Customer Experience Associate role in Sofia, Bulgaria, considering the FinTech industry and a night shift premium." }, "location" : "Sofia, Bulgaria", "locations" : [ "Sofia, Bulgaria" ], "timestamp" : "2026-06-15T01:22:57.889", "fingerprint" : "c455e8c7a9ad0c4a8cfa233103765fee9205aa6b36084b2e214d8bb62e0c7a14", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/crypto/56aa5f2d-cd37-43b0-8c65-660265f6ae80/apply", "externalId" : "56aa5f2d-cd37-43b0-8c65-660265f6ae80", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Customer service" ], "hardSkillsList" : [ "Problem solving", "Analytical skills" ], "softSkillsList" : [ "Empathy" ], "hardSkills" : [ { "name" : "Problem solving", "level" : "intermediate" }, { "name" : "Analytical skills", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathy" } ], "majorSkills" : "Customer success, Customer support", "majorSkillsList" : [ "Customer success", "Customer support" ], "coreResponsibilities" : "Manage incoming contacts, Initiate outbound contacts, Assess customer needs, Resolve product problems, Follow communication procedures, Meet targets, Maintain customer records, Recommend products or services, Prepare service reports, Act with honesty, Contribute to team effort, Ensure proper customer service, Handle changes, Engage customers", "teamCollaboration" : "Works with line manager; Works with respective functions", "domainKnowledge" : "Prediction markets; Financial technologies; FinTech services", "domainList" : [ "prediction-markets", "financial-technologies", "fintech-services" ], "domainSpecificKnowledge" : [ "Prediction markets", "Financial technologies", "FinTech services" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Develop new skill-sets", "innovationCreativity" : "Innovative solutions", "problemSolvingSkills" : "Problem-solving; Analytical skills; Think on your feet; Make sound decisions; Solve problems efficiently", "qualificationsBasic" : "High School Diploma, Prior customer support experience, Prior customer-facing role experience, Exceptional English communication skills, Excellent computer literacy, Excellent communicator, Empathy skills, Problem-solving skills, Analytical skills, Highly organized, Ability to work independently, Collaborative team player, High integrity, Discretion, Sense of initiative, Perseverance, Respectful mindset, Genuine motivation for role", "qualificationsPreferred" : "Experience in sports markets, Experience in prediction markets", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description Join the Future of Prediction Markets. OG.com is a fast-growing, CFTC-regulated prediction platform powered by Crypto.com technology. We are go-to platform for trading sports, culture, politics, and more. We turn real-world events into dynamic markets, giving users a smarter, more engaging way to participate in the moments shaping headlines. About the Role We’re looking for energetic Customer Experience Associate to be the friendly face and voice of OG.com. You’ll support users navigating our platform, help them trade with confidence, and play a key role in delivering exceptional experiences during rapid growth. ## Responsibilities Manages incoming contacts from existing or potential customers. Initiates outbound contacts to existing or potential customers. Identifies and assesses customers’ needs to achieve satisfaction. Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution. Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers. Meets personal/team targets. Maintains customer records by updating account information. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information if required. Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission. Contributes to team effort by accomplishing related results as needed. Works with their line manager and all respective functions to ensure proper customer service is being delivered. Handles changes. Goes the extra mile to engage customers. ## Requirements High School Diploma (or equivalent). Prior experience in a relevant customer support or customer-facing role. Experience in sports or prediction markets would be considered a plus. Exceptional written and verbal communication skills in English. Excellent computer literacy and comfort adapting to new software and tools. Excellent communicator with strong empathy and problem-solving skills. Comfortable working in a fast-paced, dynamic environment. Strong analytical skills with the ability to think on your feet, make sound decisions, and solve problems efficiently. Highly organized with the ability to work independently while remaining a collaborative, reliable team player. High integrity, discretion, and a strong sense of initiative and perseverance. A respectful mindset that values the personal dignity and rights of every employee and customer. A genuine motivation for the role and a strong interest in the financial technologies (FinTech) and services field. ## Additional Information #LI-Onsite Are you ready to kickstart your future with us? Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversary Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: crypto.com visa card provided upon joining About OG.com: OG.com is a fast-growing, CFTC-regulated prediction platform powered by Crypto.com technology. We’re building the most engaging marketplace where users trade on real-world outcomes — from NBA Finals and elections to major cultural and financial events. With a sleek mobile-first app and passionate community, we’re redefining how people interact with news, sports, and probabilities. Learn more at OG.com OG.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. OG.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only.", "summaryDescription" : "Customer Experience Associate with English (Night shift), Bulgaria at OG.com. Skills: Customer success, Customer support. Manage incoming contacts. Initiate outbound contacts", "postedDate" : "2026-06-08T11:48:04.785", "createdAt" : "2026-06-08T11:48:04.785", "lastUpdated" : "2026-06-15T01:22:57.889", "ingestTimestamp" : "2026-06-12T06:21:25.380", "mongoId" : "6a2a66a374d8ee00a062d167", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Problem solving", "Analytical skills", "Empathy", "Customer success", "Customer support", "Customer service", "Prediction markets", "Financial technologies", "FinTech services" ], "skillCount" : 9, "jobCategory" : "other", "dataQualityScore" : 0.8888889, "_score" : 805.87415, "daysOld" : 6, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Prediction Markets" }, { "id" : "6a307f39f292fd229c0565f4", "title" : "Senior Billing Specialist, gTech Ads Customer Experience, gTech (English)", "company" : "Google", "salary" : { "min" : 145000.0, "max" : 215000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Billing Specialist in São Paulo, Brazil, adjusted for Google's size and the technology industry." }, "location" : "[São Paulo, State of São Paulo, Brazil, [Av. Brig. Faria Lima, 3477 - 18º andar - Itaim Bibi, São Paulo - SP, 04538-133, Brazil], São Paulo, 04538-133, SP, BR]", "locations" : [ "[São Paulo, State of São Paulo, Brazil, [Av. Brig. Faria Lima, 3477 - 18º andar - Itaim Bibi, São Paulo - SP, 04538-133, Brazil], São Paulo, 04538-133, SP, BR]" ], "timestamp" : "2026-06-16T11:02:42.699", "fingerprint" : "739d63720f79d31fd8a5efd19acced0bd2e48fe24a5f1c7323e6e36c1a6d1f4f", "source" : "google", "language" : "en", "externalId" : "78034758344286918", "industryFunction" : { }, "structuredLocations" : [ { "city" : "São Paulo", "state" : "State of São Paulo", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-23.5342740,-46.6339157" } ], "locationText" : "São Paulo, State of São Paulo, Brazil", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "summaryDescription" : "Senior Billing Specialist, gTech Ads Customer Experience, gTech (English) at Google", "postedDate" : "2026-06-16T01:51:20.332", "createdAt" : "2026-06-16T01:51:20.332", "lastUpdated" : "2026-06-16T11:02:42.699", "ingestTimestamp" : "2026-06-16T01:51:20.332", "mongoId" : "6a307f39f292fd229c0565f4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Senior", "dataQualityScore" : 0.6666667, "_score" : 797.2972, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305640f292fd229cf2650a", "title" : "Head of Commercial - Bulgaria", "company" : "Delivery Hero", "industry" : "Internet", "salary" : { "min" : 100000.0, "max" : 160000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Director-level Head of Commercial in the E-Commerce industry in Sofia, Bulgaria, adjusted for seniority and industry." }, "location" : "Sofia, BG", "locations" : [ "Sofia", "BG" ], "timestamp" : "2026-06-16T06:55:50.372", "fingerprint" : "f6f47111da25c8f6aae03661d0a038c4e33f1ce449fed85d852b2b10a4cc1cb5", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/DeliveryHero/744000132076859-head-of-commercial-bulgaria-they-she-he-", "externalId" : "744000132076859", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Commercial judgment", "People leadership", "Stakeholder management", "Business fundamentals" ], "hardSkillsList" : [ "Sales targets", "Growth targets", "Contract negotiation" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Sales targets", "level" : "intermediate" }, { "name" : "Growth targets", "level" : "intermediate" }, { "name" : "Contract negotiation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Commercial strategy, Team leadership, Partnership development", "majorSkillsList" : [ "Commercial strategy", "Team leadership", "Partnership development" ], "coreResponsibilities" : "Own commercial vision, Set long-term strategy, Set commercial priorities, Build partner ecosystems, Develop high-performing teams, Drive sustainable growth, Drive profitable growth, Build partnerships with restaurants, Strengthen partnerships with restaurants, Scale partnerships with restaurants, Grow restaurant presence, Grow restaurant performance, Lead teams to deliver sales targets, Lead teams to deliver growth targets, Shape strategic direction, Translate vision into execution, Ensure alignment across teams, Develop talent, Raise bar on execution, Create long-term partnerships, Define commercial strategy, Balance growth, Balance profitability, Balance partner sustainability, Empower local teams, Build balanced partner portfolio, Unlock new business opportunities, Initiate long-term partnerships, Design scalable commercial processes, Implement scalable commercial processes, Preserve quality, Preserve partner experience, Preserve regional support, Hire top talent, Set high standards, Enable continuous growth, Enable continuous development, Support local commercial teams, Foster sustainable relationships, Act as hands-on leader, Coach teams, Support teams, Close strategic deals, Drive structure, Drive clarity, Drive focus, Set goals, Prioritize initiatives, Delegate effectively, Track performance, Define commissions, Define incentives, Define reward mechanisms, Coordinate commercial KPIs, Collaborate with peers, Contribute to supportive environment, Contribute to high-performing environment, Lead commercial organization, Develop commercial organization, Build leadership bench, Build culture of accountability, Build culture of trust, Attract top talent, Develop top talent, Help individuals perform, Help individuals grow, Develop new business opportunities, Anticipate challenges, Improve processes, Keep commercial organization agile, Keep commercial organization future-ready", "teamCollaboration" : "Local leadership; HQ leadership; Cross-functional teams; Commercial Managers; HQ Commercial teams; Operations; Marketing; Peers across organization", "domainKnowledge" : "Local delivery platform", "domainList" : [ "local-delivery-platform" ], "domainSpecificKnowledge" : [ "Local delivery platform" ], "communicationSkills" : "Influence; Align; Drive change; Persuasive selling", "problemSolvingSkills" : "Data-driven decision making; Business judgment", "outcomesObjectives" : "Deliver ambitious sales targets; Deliver growth targets; Achieve ambitious sales targets; Grow restaurant number on platform", "qualificationsBasic" : "5+ years relevant experience, Experience leading commercial teams, Experience leading negotiations, Experience building trusted relationships, Experience in startup/scale-up environment", "qualificationsPreferred" : "Exposure to multiple countries or markets", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. YOUR MISSION As Head of Commercial for Bulgaria , you will play a defining role in how the business grows, scales, and succeeds in the market. You will own the commercial vision end to end, from setting long-term strategy and commercial priorities, to building strong partner ecosystems, developing high-performing teams, and driving sustainable and profitable growth. You will be responsible for building, strengthening, and scaling partnerships with restaurants , growing both their presence and performance on the platform, while leading your teams to consistently deliver ambitious sales and growth targets in a competitive and fast-moving environment. As a key member of the leadership team for Glovo Bulgaria , you will work closely with local leadership and with HQ to shape strategic direction, translate vision into execution, and ensure strong alignment across teams and functions. This is a senior leadership role for someone who combines strong commercial judgment, people leadership, and the ability to operate with speed and clarity in complex and ambiguous contexts. Beyond delivering results, you will help build the foundations for long-term success in Bulgaria by developing talent, raising the bar on execution, and creating trusted, long-term partnerships across the market. You will be responsible for building and developing partnerships with restaurants, and growing their number on the platform while leading your team to deliver aggressive sales and growth targets. THE JOURNEY * Define and shape the long-term commercial strategy for Bulgaria , balancing growth, profitability, and partner sustainability. * Empower local teams to build a strong and balanced partner portfolio , unlock new business opportunities, and initiate meaningful, long-term partnerships. * Design and implement scalable commercial processes that enable growth while preserving quality, partner experience, and regional support. * Lead your direct and indirect teams to excellence by hiring top talent, setting high standards, and enabling continuous growth and development. * Support local commercial teams in achieving ambitious sales targets , while fostering trusted, sustainable relationships with partners. * Act as a hands-on leader during complex negotiations , coaching and supporting teams to successfully close strategic deals with top chains and key accounts. * Drive structure, clarity, and focus in day-to-day commercial execution , working closely with Commercial Managers to set goals, prioritize initiatives, delegate effectively, and track performance. * Collaborate closely with HQ Commercial teams to define commissions, incentives, and reward mechanisms that drive motivation and align performance with company objectives. * Own and coordinate commercial KPIs in close partnership with Operations and Marketing, ensuring alignment and impact across functions. Actively collaborate with peers across the organization , contributing to a supportive, high-performing environment where learning and growth are encouraged. Lead and develop a commercial organization of 20+ people , building a strong leadership bench and a culture of accountability and trust. * Attract, hire, and develop top talent , helping individuals perform at their best and grow into their next roles. * Continuously develop new business opportunities , anticipate challenges, and improve processes to keep the commercial organization agile and future-ready. ## Qualifications WHAT YOU WILL BRING TO THE RIDE * At least 5 years of relevant experience leading high-performing commercial teams ; exposure to multiple countries or markets is a strong plus * Proven experience leading negotiations of multi-million contracts and building trusted relationships with C-level stakeholders * A results-driven, strategic mindset grounded in strong leadership and business fundamentals * Previous experience in a startup, scale-up, or similarly high-demand environment * Excellent communication skills, with the ability to influence, align, and drive change * Naturally persuasive, able to sell ideas and solutions in a credible, authentic, and respectful way * Strong stakeholder management skills, with the ability to collaborate effectively with peers and cross-functional teams in service of company-wide goals A data-driven approach to decision-making , paired with sound business judgment when data is incomplete A strong sense of ownership, with a bias for action , clear prioritization, and focus on outcomes and deadlines * High standards for yourself and your team, consistently raising the bar on deliverables and business results Strong coaching and mentoring capabilities , with a genuine interest in developing others * The ability to find clear, pragmatic, and elegant solutions to complex, cross-functional challenges * High agility and comfort operating in ambiguous and fast-changing environments Ambition that challenges the status quo and inspires others to think bigger A leadership style grounded in respect, fairness, and kindness * Full professional proficiency in English and Bulgarian language An empathetic, inclusive, and curious mindset , with openness to learning and different perspectives Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. We believe driven talent deserves: * \uD83C\uDF1F An enticing equity plan that lets you own a piece of the action. * \uD83D\uDCAA Top-notch private health insurance to keep you at your peak. * \uD83C\uDF54 Glovo free delivery and Food vouchers to satisfy your cravings! * \uD83C\uDFCA Co-funded Multisport card to keep you energized. * \uD83C\uDFD6️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! * \uD83D\uDC6A Enhanced parental leave. * \uD83E\uDDE0 Online therapy and wellbeing benefits to ensure your mental well-being. Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our [Instagram](https://www.instagram.com/lifeatglovo/) and check out our [Linkedin](https://www.linkedin.com/company/glovo-app/) and [website](https://about.glovoapp.com/)! ## Additional Information At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles[ here](https://careers.deliveryhero.com/leadership-principles). Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our [Instagram](https://www.instagram.com/lifeatglovo/) and check out our [LinkedIn](https://www.linkedin.com/company/glovo-app/) and [website](https://about.glovoapp.com/)!", "summaryDescription" : "Head of Commercial - Bulgaria at Delivery Hero. Skills: Commercial strategy, Team leadership, Partnership development. Own commercial vision. Set long-term strategy", "postedDate" : "2026-06-14T20:31:13.000", "createdAt" : "2026-06-15T23:38:37.998", "lastUpdated" : "2026-06-16T06:55:50.372", "ingestTimestamp" : "2026-06-15T23:38:37.998", "mongoId" : "6a305640f292fd229cf2650a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Sales targets", "Growth targets", "Contract negotiation", "Leadership", "Commercial strategy", "Team leadership", "Partnership development", "Commercial judgment", "People leadership", "Stakeholder management", "Business fundamentals", "Local delivery platform" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "_score" : 772.047, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a210eb674d8ee00a0af932d", "title" : "Customer Growth Associate, Google Customer Solutions, Dutch Market (English, Dutch)", "company" : "Google", "industry" : "Technology", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level roles in Dublin, adjusted for the technology industry and a large global company like Google." }, "location" : "[Dublin, Ireland, [1 Grand Canal Plaza, Grand Canal Street Upper, Dublin, D04 HR25, Ireland], Dublin, D04 HR25, D, IE]", "locations" : [ "[Dublin, Ireland, [1 Grand Canal Plaza, Grand Canal Street Upper, Dublin, D04 HR25, Ireland], Dublin, D04 HR25, D, IE]" ], "timestamp" : "2026-06-16T11:25:34.099", "fingerprint" : "d09958f6b3c8d3e2e8f1ad009ca4c1cc6a052983725d1b2fbdf1ccabf13b2e66", "source" : "google", "language" : "en", "externalId" : "85296998185345734", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dublin", "state" : "Leinster", "country" : "Ireland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.3493795,-6.2605593" } ], "locationText" : "Dublin, Leinster, Ireland", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Customer Growth Associate, Google Customer Solutions, Dutch Market (English, Dutch) at Google", "postedDate" : "2026-06-16T01:52:11.435", "createdAt" : "2026-06-16T01:52:11.435", "lastUpdated" : "2026-06-16T11:25:34.099", "ingestTimestamp" : "2026-06-16T01:52:11.435", "mongoId" : "6a210eb674d8ee00a0af932d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 756.4747, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a1ae88e58b93c861e9b23fa", "title" : "Sr. Customer Care Associate (Bilingual English/French)", "company" : "Hyundai Capital Canada", "industry" : "Banking", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Sr. Customer Care Associate in Toronto, Canada, adjusted for mid-seniority, full-time employment in the FinTech industry." }, "location" : "Canada-Ontario-Toronto", "locations" : [ "Canada-Ontario-Toronto" ], "timestamp" : "2026-06-16T04:25:39.290", "fingerprint" : "9912f09215ea0ce38c2e07ebb155566300493c662918428c189fb5200c56bc04", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=116886", "externalId" : "116886", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "minimumEducation" : "College Diploma or University degree", "experienceMinYears" : 3, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "coreResponsibilities" : "Answer incoming calls and emails, Update servicing system with notes, Identify customer questions and concerns, Provide effective solutions, Maintain high level of professionalism, Establish positive rapport with customers, Meet or exceed key performance indicators, Problem solve customer issues, Turn frustrated customers into repeat customers, Handle complaints and escalations, Escalate matters to appropriate teams, Follow-up with customers on resolution status, Work on ad-hoc requests, Assist with ad-hoc coaching and training, Manage customer care queues, Generate ad-hoc letters, Perform other servicing related tasks", "teamCollaboration" : "Team oriented", "domainKnowledge" : "Automotive finance", "domainList" : [ "automotive-finance" ], "domainSpecificKnowledge" : [ "Automotive finance" ], "problemSolvingSkills" : "Problem solve", "specialRequirements" : "Rotating shifts, Flexible work hours", "outcomesObjectives" : "Meet department SLAs; Ensure team meets SLAs", "qualificationsBasic" : "3+ years customer facing role, Bilingual French Canadian/English", "qualificationsPreferred" : "Call center environment experience, Automotive finance experience, Corporate work environment experience", "remoteFriendly" : false, "rawDescription" : "Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Motors Finance and Genesis Finance. Though a network of over 400 Hyundai and Kia dealerships nationwide, we provide indirect vehicle financing and leasing solutions to consumers and commercial customers. Employee Value Prop and Culture: Our employees contribute every day to a culture that is fast-paced, dynamic, energized, agile, and collaborative. From our various employee programs to the unique design of our offices, we strive to foster a connected, fun, positive and rewarding company culture where employees feel appreciated for their contributions, proud of their company, and passionately invested in HCCA's success. Global One Company: Many countries. One identity. Hyundai Capital has offices across the world, including South Korea, the United States, China, the United Kingdom, Germany, Russia, and Brazil. Our work environments are designed with specific themes in mind to achieve a consistent global identity that reflects our values: simplicity, collaboration, elements of nature and symmetry. Position Summary: The Sr. Customer Care Associate will be responsible for providing exceptional customer service experience by efficiently answering phone calls, emails, and escalation cases for all Hyundai, Kia and Genesis brands. The associate in this expanded role will be responsible for meeting the department SLAs while ensuring the team members are able to meet theirs. Also, the associate will facilitate ad-hoc coaching and training to other customer care associates. In addition, the associate will support the Manager, Customer Care with various assigned tasks. The Associate will work the rotating shifts between the hours of 8: 30 am to 8 pm EST. Duties & Responsibilities: Answer incoming calls and emails regarding lease and loan accounts in an efficient manner. Update the servicing system with detailed and clear notes after each call Identify customer’s questions, concerns, and complaints in a compassionate, prompt and courteous manner and provide effective solutions. Maintain a high level of professionalism with customers and establish a positive rapport with every customer Meet or exceed the key performance indicators Impact the company's bottom line by problem solving and turning frustrated customers into repeat customers Handle complaints and escalations when necessary. Escalate matters to appropriate teams or departments as needed. Follow-up with customers and/or dealers on complaint and/or question resolution status. Working on ad-hoc requests from Manager etc… Assist with Ad-hoc coaching and training sessions for new hires Manage Customer Care Queues, ad-hoc letter generation and other Servicing related tasks. Work Experience: 3+ years of experience in customer facing role, or call center environment preferred Automotive finance experience a plus Experience in corporate work environment preferred Education: College Diploma or University degree preferred Knowledge, Skills & Abilities: Bi-Lingual French Canadian/English required. Ability to communicate clearly both verbally and written in both languages. Demonstrated ability to build positive productive relationships with a variety of internal and external stakeholders; along with the ability to gain cooperation and commitment from others. Self-starter who is team oriented and results driven. Capacity to work flexible work hours, which may include day, evening and weekend shifts Ability to work independently and proactively problem solve. Hyundai Capital Canada Inc. is committed to acknowledge applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. This posting is for an active, existing vacancy. Hyundai Capital Canada is currently hiring for this role and applications are being reviewed as part of a live recruitment process. Canada-Ontario-Toronto", "summaryDescription" : "Sr. Customer Care Associate (Bilingual English/French) at Hyundai Capital Canada. Answer incoming calls and emails. Update servicing system with notes", "createdAt" : "2026-06-14T19:57:54.287", "lastUpdated" : "2026-06-16T04:25:39.290", "ingestTimestamp" : "2026-06-14T19:57:54.287", "mongoId" : "6a1ae88e58b93c861e9b23fa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Automotive finance" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 756.2685, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6cfd74d8ee00a091c9eb", "title" : "Production Lead - Day Shift", "company" : "Home Chef", "industry" : "Food & Beverage", "salary" : { "min" : 21.0, "max" : 21.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Baltimore, MD", "locations" : [ "Baltimore", "MD" ], "timestamp" : "2026-06-15T08:13:32.329", "fingerprint" : "96064b9e3bd710f6feac644b3fbeccd8ca6d3d46ebcfc762183fb16e687f1105", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/homechef/jobs/4637671008", "externalId" : "4637671008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Baltimore", "state" : "Maryland", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.2908816,-76.6107590" } ], "locationText" : "Baltimore, Maryland, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Process management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Portioning", "Meal bagging", "Shipping line setup" ], "hardSkills" : [ { "name" : "Portioning", "level" : "intermediate" }, { "name" : "Meal bagging", "level" : "intermediate" }, { "name" : "Shipping line setup", "level" : "intermediate" } ], "majorSkills" : "Production planning, Team leadership, Quality control", "majorSkillsList" : [ "Production planning", "Team leadership", "Quality control" ], "coreResponsibilities" : "Guide production associates, Lead production employees, Direct production employees, Train production employees, Obtain production plan, Set up portioning tables, Set up meal bagging tables, Set up shipping lines, Collaborate with supervisor, Follow production schedules, Communicate targets, Communicate expectations, Ensure policy adherence, Escalate concerns, Plan for product shortages, Communicate product needs, Avoid unnecessary downtime, Check ingredients for quality, Check ingredients for accuracy, Check ingredients for shelf life, Ensure line does not overproduce, Manage food waste, Manage yield issues, Oversee associates, Ensure no waste of food, Ensure no waste of packaging, Oversee portioning, Oversee meal bagging, Oversee kitting, Identify sections on production sheet, Complete sections on production sheet, Verify ingredients with FSQA, Complete meal bag sign off, Ensure meal bag checks, Minimize errors, Retrieve labels, Ensure packaging is correct, Ensure labels are correct, Communicate packaging shortages, Communicate label shortages, Check portions for errors, Check meal bags for errors, Monitor pace of line, Ensure team meets target", "teamCollaboration" : "Production associates; Warehouse runners; Production Supervisor; FSQA", "domainKnowledge" : "Meal solutions; Portioning; Meal bagging; Kitting; Shipping", "domainList" : [ "meal-solutions", "portioning", "meal-bagging", "kitting", "shipping" ], "domainSpecificKnowledge" : [ "Meal solutions", "Portioning", "Meal bagging", "Kitting", "Shipping" ], "communicationSkills" : "Communicate targets; Communicate expectations; Communicate product needs; Communicate shortages", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Ensure order completion; Avoid unnecessary downtime; Minimize errors; Meet target", "qualificationsBasic" : "Working knowledge of SOPs, Hourly checks on packaging, Hourly checks on portions, Hourly checks on meal bags", "qualificationsPreferred" : "Recommendations for SOP improvements", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are. In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved. Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We’re eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef’s offerings. This role follows a Day shift schedule, working from 6:30 AM to 5:30 PM, with designated days off on Wednesday, Thursday, and Friday. A Production Lead is responsible for guiding a line or table of production associates during portioning, meal bagging/kitting, and shipping. They will lead, direct, guide and train assigned production employees. Detailed Responsibilities A Production Lead is scheduled to begin their shift prior to the start of production and is responsible for obtaining their production plan and targets for the day from the supervisor and setting up the portioning tables, meal bagging tables, and/or shipping line Production Targets Collaborates with the Supervisor to get the production plans and targets for the day Follows production schedules to ensure order completion during allotted timeframes Effectively communicates the targets and production expectations to the production associates as well as their performance against the target Ensures associates are following HC policies/procedures and escalates any concerns to the Production Supervisor Coordination with Warehouse Prioritizes and plans for potential product shortages during production and shipping and effectively communicates exact product and quantity needs to the warehouse runners to avoid any unnecessary downtime while waiting on replenishment. Conducts checks on ingredients for quality, accuracy, and shelf life before starting the line and while the line is running. SOPs Has a working knowledge of all Standard Operating Procedures (SOPs) for portioning, meal bagging/kitting, and shipping Sets up portioning tables, meal bagging tables, and shipping lines according to the Standard Operating Procedures (SOPs) Gives consideration to the production targets and the established production plan when setting up portioning tables and based on number of production associates needed to run a line Shares recommendations for improvements to the SOPs with supervisor Ensures the table/pods has the labels, packaging, and product needed to get started at the beginning of the shift and start of new activity Communicates the production targets and expected rates per hour to the production associates Managing waste Ensures line does not overproduce portions or meal bags and therefore cause food waste and yield issues (i. e. only producing what is required) Oversees associates to ensure they are not creating unnecessary waste of food or packaging (i. e. bags, bottles, jars) while portioning and meal bagging and escalates concerns with production quality to FSQA and a supervisor. Portioning and Meal Bagging/Kitting The Production Lead is responsible for overseeing all portioning and meal bagging/kitting for their assigned table/pod. This includes: Utilizing Production Sheets Identifies and completes all sections listed on the production sheet Works with FSQA to verify all ingredients on the meal bagging/kitting line and complete the meal bag sign off on the production sheet prior to starting the line Works with FSQA to ensure meal bag checks are conducted every hour to minimize errors Packaging and Labels Retrieves more labels from the label office when needed Conducts hourly checks to ensure packaging and labels are correct for the ingredients being portioned or meal bagged Communicates shortages of labeled packaging to supervisor Portion and Meal Bag Quality Conducts an hourly check of the portions and meal bags to reduce the potential for errors SOPs and Targets Ensures the SOPs for portioning and meal bagging are being followed throughout the shift Monitors the pace of the portioning and meal bagging line and ensures the team is on track to meet the target. If targets are not being met, the lead makes appropriate adjustments to the line. Shipping A Production Lead is responsible for assisting the Production Supervisor when running a shipping line. A Production Lead should have a working knowledge of all shipping lines (similar, hybrid, unique, and pick and pack) Standard Tools and Forms Understands the Boxing Call out Sheet and how to use it to set up and verify the line Knows and follows the SOP for transitioning between similar runs (i. e. similar sign off for CHI, use of red trays to cover all meals not included in run for CA) Coordination across departments Works with warehouse to ensure the line has all required product and does not experience downtime as a result of product shortages SOPs and Production Targets Makes sure the SOPs for box packing, shipping, and/or Pick & Pack is being followed throughout the entire shift Manages the pace of the shipping line and makes adjustments as necessary. Output Tracking and Inventory Management The Production Lead is responsible for delivering counts to the Supervisor and following Home Chef’s inventory management procedures. Specifically, a Production Lead is responsible for: Counting output Collects counts every hour (CHI) or two hours (CA) to deliver to Supervisor Delivers numbers of meal bags and WIP produced at the end of each workday Inventory management procedures Makes sure that the red, grey and green crates all have clear and legible labels Ensures all old labels have been removed from red trays Ensures all completed portion and meal bag towers are tagged according to SOP (i. e. plastic wrap w/ meal name, count, and date for CHI and masking tape for CA) Ensures the meal bag towers are moved to the proper storage location and ordered by date. The older meals should be in the front and the newer meals should be in the back. FIFO (First In First Out) processes should be followed. Promoting and Upholding Employee Safety and Food Safety Procedures A Production Lead is responsible for enforcing and executing Home Chef Food Safety Policies on the production floor. GMP Enforcement and Education Ensures FSQA is conducting a GMP check on all their associates at the start of the shift and after lunch Calls out and corrects GMP violations when they occur Understands the complete scope of GMPs. This includes but is not limited to: Changing gloves after touching floor mats, leaving the production area, or before portioning a new item Washing hands at the designated handwashing station Changing hairnet when returning from the restroom Employee Safety Ensure associates are utilizing proper Lifting Techniques when moving and picking up items. Attends all safety trainings to maintain safety compliance Escalates any employee safety risks to the Safety Supervisor Ensures team is accounted for (roll call) and at the designated spot in the event of an evacuation Pre and Post-Operative Sanitation Ensures work area (portioning table or meal bagging line) is clean (i. e. tables have been sanitized and floors are free of spills and debris) Ensures plant cleanliness, 5S compliance and GMP practices at all times Ensures coolers have been cleaned and swept and are ready for the next shift Supervising Production Associates A Production Lead is responsible for supervising production associates working on their table/line. This includes but is not limited to: Production Pace Makes sure team is hitting production targets for portioning, meal bagging, shipping and any other assigned activities Sets example of expected work pace for the entire line Line Integrity Identifies and escalates any disruptive behavior (e. g. excessive talking or slow work pace) on the line to a Supervisor and moves associates as needed to improve the line’s output Conflict Resolution Works to quickly and calmly resolve conflicts between associates on the line Escalates issues between production associates to production supervisor / manager when needed General Responsibilities Follows the facility GMPs and helps enforce them throughout the facility Ensures safe working conditions for all team members and corrects and/or escalates safety risks when identified Supports the efforts of the company to maintain our food safety system (SQF) and quality programs This position requires 0% travel. Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities. General high school degree, or equivalent, (e. g. GED). Strong attendance and performance record as a Home Chef production associate is required for this position More About Us Perks and Benefits Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order! Medical, dental, vision, life and disability insurance available Paid holidays, sick time and vacation time 401k program Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses How We Work Together We are humble team players. We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input. We are pragmatic next-level thinkers. We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking. We take ownership. We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals. Be at Home at Home Chef We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you’ll be able to bring your whole self to an inclusive and enjoyable workplace. We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at hr@homechef.com. Home Chef offers the base salary range as posted below, with the exact offer depending on factors such as geographic location, experience, skills, and internal equity. While compensation is within the provided range, it is not typical for offers to be made at the upper end. In addition to base salary, Home Chef provides a comprehensive benefits package, including healthcare coverage, 401k match, and paid time off. Maryland Pay Range $21.75—$21.75 USD To view the California Applicant Notice click here", "summaryDescription" : "Production Lead - Day Shift at Home Chef. Skills: Production planning, Team leadership, Quality control. Guide production associates. Lead production employees", "postedDate" : "2026-06-14T03:04:42.239", "createdAt" : "2026-06-14T03:04:42.239", "lastUpdated" : "2026-06-15T08:13:32.329", "ingestTimestamp" : "2026-06-14T03:04:42.239", "mongoId" : "6a2c6cfd74d8ee00a091c9eb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 43680, "salaryAnnualMax" : 43680, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Portioning", "Meal bagging", "Shipping line setup", "Production planning", "Team leadership", "Quality control", "Process management", "Resource planning", "Continuous improvement", "Meal solutions", "Kitting", "Shipping" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 742.5532, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Food & Beverage", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305653f292fd229cf27c8b", "title" : "Assistant Store Manager - Day Shift", "company" : "Serv-U-Success", "industry" : "M0067 - Monroe, MI", "salary" : { "min" : 18.0, "max" : 20.0, "currency" : "USD", "frequency" : "per-hour-wage" }, "location" : "Monroe, MI", "locations" : [ "Monroe, MI" ], "timestamp" : "2026-06-16T14:02:04.238", "fingerprint" : "066f8fdc748c93fbf44b5fa4d920a06aa00ad807826d9f0c8faa22778614512a", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/serv-u-success/2410f411-b363-4228-93bd-74de06c642f0/apply", "externalId" : "2410f411-b363-4228-93bd-74de06c642f0", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Monroe", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.9153358,-83.5135665" } ], "locationText" : "Monroe, Michigan, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Merchandising skills" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Sales, Revenue generation, Client relationships, Deal closure", "majorSkillsList" : [ "Sales", "Revenue generation", "Client relationships", "Deal closure" ], "coreResponsibilities" : "Function as Manager on Duty, Assure proper staffing, Prioritize work needing completion, Demonstrate merchandising skills, Maintain presentation of dry grocery product, Maintain on shelf availability, Assess current store status, Assist in deploying resources, Schedule resources to support daily requirements, Maintain flexibility within planned budgets, Maintain clean backroom, Perform receipt of product, Perform put-away of product, Perform issue of product, Determine accurate Balance On Hand, Read all Serv-U policies, Understand all Serv-U policies, Follow all Serv-U policies", "teamCollaboration" : "Collaborate with Store Manager", "domainKnowledge" : "Dry grocery product", "domainList" : [ "dry-grocery-product" ], "domainSpecificKnowledge" : [ "Dry grocery product" ], "toolProficiency" : [ "Personal devices" ], "continuousLearning" : "Coached and trained to become a Store Manager; Mentoring and training associates", "problemSolvingSkills" : "Quickly assess current store status", "specialRequirements" : "May be asked to travel to a different location(s), Valid driver’s license may be required, Proof of auto insurance may be required, Department of motor vehicles check may be required", "qualificationsBasic" : "High School diploma or GED, 2 - 5 years in a service industry, Some supervisory or leadership experience preferred, Reliable and regular attendance, Open availability, Able to work both weekdays and weekends, Able to work holidays", "qualificationsPreferred" : "Additional education a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description - Starting at $18.00/hr, up to $20.00/hr (based on experience) - Full-Time, Day Shift 6am-2:30pm - Availability needed on weekdays and weekends Wonder what it's like working at Serv-U-Success? Check out this video: https://youtu.be/A5-Fova_4us Do you strive to become a leader? Do you enjoy mentoring and training others? If so, the Assistant Store Manager position at Serv-U-Success may be the right job for you. As an Assistant Store Manager, you would be actively coached and trained to become a Store Manager. This position helps mentor and train your less experienced associates and demonstrates effective work habits. Function as the “Manager on Duty” in the absence of, or in collaboration with the Store Manager, assuring proper staffing and prioritization of work needing completion. ## Responsibilities Function as the “Manager on Duty” for the location, assuring proper staffing and prioritization of work needing completion. Demonstrate a high level of merchandising skills, across all categories, both shelf & off shelf displays. Maintaining the presentation and on shelf availability of dry grocery product represented by Serv-U-Success. Ability to quickly assess current store status, including shelf condition, holes, signage, and assist in deploying resources. Assist in the scheduling of resources to support daily requirements and to maintain flexibility within planned budgets. Help maintain a clean, orderly & efficient backroom, performing the receipt, put-away and issue of product and service materials, along with determining accurate Balance On Hand. May be assigned other responsibilities and projects. ## Additional Requirements Reliable and regular attendance in the stores. Work cannot be performed remotely. May be asked to travel to a different location(s), without delay. Read, understand, and follow all Serv-U policies and standard operating procedures as outlined in the electronic Employee Handbook and Visual Work Instructions. Must be able to perform the essential duties of this job with or without reasonable accommodation. May be assigned other responsibilities and projects as necessary. ## Qualifications High School diploma or GED. Additional education a plus. 2 - 5 years in a service industry, with some supervisory or leadership experience preferred. Results-oriented. Organized & methodical. Enjoy learning and change. Utilize technology – primarily personal devices (a weekly phone stipend is provided). Open availability – able to work both weekdays and weekends as well as holidays. Depending on the specific position, a valid driver’s license, proof of auto insurance, and a department of motor vehicles check may be required. ## Available benefits offered for full time employment 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance ## Additional Information At Serv-U-Success, our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves. We show our Values in everything we do: - Passion – We energize, engage, and inspire others because we love what we do and how we do it. - Empowerment – We have permission to take risks, be transparent, and do the right thing to serve our customers and team. - Innovation – We are relentlessly curious and determined to find a better way of doing things together. - Balance – We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do. - Teamwork – We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves. Our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves. We show our Values in everything we do: - Passion – We energize, engage, and inspire others because we love what we do and how we do it. - Empowerment – We have permission to take risks, be transparent, and do the right thing to serve our customers and team. - Innovation – We are relentlessly curious and determined to find a better way of doing things together. - Balance – We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do. - Teamwork – We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves. At Serv-U-Success, our values guide both our relationships and our actions. Each value reflects and reinforces our commitment to Equal Employment Opportunity. We believe in equality, affirming the worth and freedom of every individual, and treating all people with respect and dignity. In line with this philosophy, our policy is to ensure that Serv-U-Success complies with all state, federal, and local laws prohibiting discrimination based on race, color, religion, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other factor unrelated to a person's skills and job performance. This commitment applies to all employment practices, including hiring, firing, compensation, promotion, and other terms and conditions of employment. In alignment with our core values of passion, empowerment, innovation, balance, and teamwork, we are committed to fostering a workplace where every individual is valued for their unique contributions. We strive to make employment decisions based solely on qualifications, experience, and performance, ensuring fairness and promoting a culture of inclusivity. 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Day Shift", "company" : "ERC Pathlight", "industry" : "Healthcare", "salary" : { "min" : 40000.0, "max" : 49000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "CO-Den Willow", "locations" : [ "CO-Den Willow" ], "certifications" : [ "Registered Nurse License", "Basic Life Support certification" ], "timestamp" : "2026-06-16T02:35:17.531", "fingerprint" : "f8a260f30107766a08792fcdad828f17addaf5dd3b1a0564bdd52ae5d00040cb", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/erc8585757pathlight53t353/jobs/4274594009", "externalId" : "4274594009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" } ], "locationText" : "Denver, Colorado, United States", "professionalSkills" : [ "Clinical judgement", "Care planning", "Patient assessment" ], "hardSkillsList" : [ "Administer medications", "Phlebotomy", "Wound care", "Intravenous fluid administration", "Enteral feeding administration" ], "hardSkills" : [ { "name" : "Administer medications", "level" : "intermediate" }, { "name" : "Phlebotomy", "level" : "intermediate" }, { "name" : "Wound care", "level" : "intermediate" }, { "name" : "Intravenous fluid administration", "level" : "intermediate" }, { "name" : "Enteral feeding administration", "level" : "intermediate" } ], "majorSkills" : "Nursing care, Patient assessment, Medication administration", "majorSkillsList" : [ "Nursing care", "Patient assessment", "Medication administration" ], "coreResponsibilities" : "Provide coordinated medical and clinical nursing care, Partner with interdisciplinary team, Provide professional nursing care, Perform nursing services, Perform initial intake assessment, Complete provider orders, Administer medications, Perform phlebotomy, Perform specimen processing, Perform point of care testing, Place nasogastric tubes, Administer enteral feeding, Place intravenous access, Administer intravenous fluids, Perform wound care, Document patient care, Supervise and delegate care, Communicate and coordinate care, Ensure care aligns with treatment plan, Participate in treatment team meetings, Document patient status and progress, Participate in training new teammates, Respond to emergency situations", "teamCollaboration" : "Interdisciplinary treatment team", "domainKnowledge" : "Eating disorders; Mood disorders; Anxiety disorders; Trauma-related conditions; Mental health treatment", "domainList" : [ "eating-disorders", "mood-disorders", "anxiety-disorders", "trauma-related-conditions", "mental-health-treatment" ], "domainSpecificKnowledge" : [ "Eating disorders", "Mood disorders", "Anxiety disorders", "Trauma-related conditions", "Mental health treatment" ], "toolProficiency" : [ "Electronic medical record" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Clinical documentation", "continuousLearning" : "Tuition reimbursement", "specialRequirements" : "On-call shifts", "outcomesObjectives" : "Meet patient needs; Achieve patient outcome goals", "qualificationsBasic" : "Active Registered Nurse License, Basic Life Support certification, Ability to communicate effectively, Ability to remain calm in stressful situations, Ability to maintain patient confidentiality, At least 21 years of age", "qualificationsPreferred" : "1 year+ working with patients in mental health", "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same. As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery. Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope. Why Join Us When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always. Here, your work matters. Your ideas matter. You matter. If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here. Come build hope. Come save lives. Come grow with us. The Registered Nurse (RN) provides coordinated medical and clinical nursing care to meet the needs of each assigned patient within the ERC Pathlight system. They will partner with an interdisciplinary team to provide quality care and a consistently therapeutic milieu for all patients. As a leader of the health care team, the RN provides professional nursing care, utilizing sound clinical judgement, in alignment with ERC Pathlight’s established standards of care, policies, and procedures. They are expected to remain flexible, demonstrate effective, efficient care while maintaining quality, in alignment with ERC Pathlight’s vision, mission, and strategic plan. All teammates are expected to treat patients, families, and co-workers with dignity and respect. The RN may be required to work on-call shifts based on business needs, in accordance with applicable federal, state, and local labor laws. Essential duties and responsibilities: Performs a full range of nursing services including assessment, care planning, administering treatment, and evaluating patient response to care in accordance with the patient’s treatment plan Performs initial intake assessment of new patients and discharge reconciliation and education Places, receives, and completes provider orders per ERCP policy Administers medications via multiple routes in accordance with ERCP policy and provider orders Performs phlebotomy, specimen processing, and point of care testing in accordance with ERCP policy and laboratory vendor protocols Places/maintains nasogastric tubes and administers enteral feeding Places/maintains intravenous access and administers intravenous fluids Performs wound care Documents all direct patient care, monitoring, and observation in the electronic medical record Supervises and delegates care to Licensed Practical/Vocational Nurses and Behavioral Health Technicians Communicates and coordinates care with the interdisciplinary treatment team to develop and implement an individualized treatment plan for each assigned patient Ensures care provided aligns with the individualized treatment plan and patient outcome goals Participates in interdisciplinary treatment team meetings regarding patient progress toward treatment goals and planning for continued or changing clinical interventions Documents and reports to treatment team regarding patient status and progress Participates in training, teaching, and mentoring new nursing department teammates Responds to emergency situations until emergency medical services (EMS/911) arrive on scene Must haves: Active Registered Nurse License in state position is held (Required) Basic Life Support certification (Required) Ability to communicate effectively, both verbally and in writing (Required) Ability to remain calm in stressful situations (Required) Ability to maintain patient confidentiality (Required) Teammates working in a Colorado Residential Child Care facility (RCCF) must: be at least twenty-one (21) years of age or be at least eighteen (18) years of age and work directly under the supervision of a teammate over twenty-one (21) years of age (Required) Bonus qualities: 1 year+ working with patients in the mental health field (Preferred) The compensation range for this position is based upon candidate experience and market expectations. Colorado pay range $40—$49 USD What We Offer At ERC Pathlight, caring for people is our mission and that begins with caring for our own team. Your well-being matters, and our benefit program is designed to support every part of your life. We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leave benefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career. We also recognize that mental health is part of every person’s experience. That’s why we strive to create a workplace where you feel supported, seen, and encouraged—personally, professionally, and at home. When you thrive, you can do your best work. And your best work changes lives.", "summaryDescription" : "Registered Nurse - Day Shift at ERC Pathlight. Skills: Nursing care, Patient assessment, Medication administration. Provide coordinated medical and clinical nursing care. 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Headquarters 1 (HCA_HQ1)
3161 Michelson Dr. Ste 1900
Irvine, 92612

" ], "timestamp" : "2026-06-15T06:59:12.580", "fingerprint" : "2e174fd05c1f21e8db855aac5110b7cc12d59e37cbbe2d13e98427dfac84e53a", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=108283", "externalId" : "108283", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "technicalSkills" : "Brandwatch, Microsoft Office Suite, CRM software", "professionalSkills" : [ "Customer communication processes", "Customer feedback analysis", "Reporting" ], "hardSkillsList" : [ "Video editing", "Writing", "Editing" ], "hardSkills" : [ { "name" : "Video editing", "level" : "intermediate" }, { "name" : "Writing", "level" : "intermediate" }, { "name" : "Editing", "level" : "intermediate" } ], "majorSkills" : "Customer communication, Video creation, Social media monitoring", "majorSkillsList" : [ "Customer communication", "Video creation", "Social media monitoring" ], "coreResponsibilities" : "Review customer communications, Draft customer communications, Edit customer communications, Plan videos, Script videos, Produce videos, Gather customer feedback, Gather sentiment trends, Summarize findings, Share key insights, Coordinate updates, Obtain approvals, Maintain communication log, Track communication metrics, Present actionable insights, Assist in reporting improvements", "teamCollaboration" : "Partner with stakeholders; Coordinate with Legal; Coordinate with Compliance; Coordinate with Marketing; Coordinate with Operations", "domainKnowledge" : "Customer experience principles; Brand voice; Brand tone", "domainList" : [ "customer-experience-principles", "brand-voice", "brand-tone" ], "domainSpecificKnowledge" : [ "Customer experience principles", "Brand voice", "Brand tone" ], "toolProficiency" : [ "Brandwatch", "Adobe Premiere Pro", "After Effects", "Microsoft Word", "Microsoft Excel", "Microsoft PowerPoint" ], "communicationSkills" : "Customer friendly messaging; Empathetic messaging; Engaging brand voice", "continuousLearning" : "Tuition reimbursement", "outcomesObjectives" : "Enhance customer satisfaction; Enhance customer retention; Enhance brand loyalty; Enhance customer understanding", "qualificationsBasic" : "2-4 years related experience, Hands-on video creation experience, Experience using Brandwatch, Bachelor's degree or equivalent experience, Exceptional writing and editing skills, Proficiency in Microsoft Office Suite, Proficiency in CRM software, Ability to handle multiple tasks, Ability to prioritize effectively, Attention to detail, Customer-centric approach", "qualificationsPreferred" : "Training in UX writing a plus, Certification in UX writing a plus, Training in video editing a plus, Certification in video editing a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: · Medical, Dental and Vision plans that include no-cost and low-cost plan options · Immediate 401(k) matching and vesting · Vehicle purchase and lease discounts plus monthly vehicle allowances · Paid Volunteer Time Off with company donation to a charity of your choice · Tuition reimbursement What to Expect The Customer Experience Communication Associate supports the company’s customer experience strategy by ensuring all customer facing content from letters, emails, digital messages, and “how to” videos deliver a consistent, empathetic and engaging brand voice that enhances the overall customer experience. This role will partner with cross-functional stakeholders to ensure message alignment and consistency across communication channels. What You Will Do 1. Customer Communication Management : Review, draft and edit customer communications, (emails, letters, digital messages), ensuring they are clear, consistent, and customer friendly and enhance customer satisfaction, retention, and brand loyalty. 2. Digital & Video Content Creation : Plan, script, and produce “how-to” videos utilizing storytelling and video creation tools to simplify complex topics and enhance customer understanding of basic tasks (e.g., how to make an online payment). 3. Social Media Monitoring (Brandwatch): Gather customer feedback and sentiment trends from social media platforms (e.g., Facebook, X/Twitter, LinkedIN, Reddit) using Brandwatch tool. Summarize findings and share key insights with stakeholders to enhance customer experience. 4. Cross-Functional Collaboration : Partner with internal stakeholders (Legal, Compliance, Marketing, Operations) to coordinate updates, obtain approvals to ensure aligned messaging, smooth implementation of new communication initiatives and consistency across communication channels. 5. Reporting & Documentation: Maintain a log of all updated communications, track communication performance metrics, present actionable insights to leadership and assist in reporting improvements. What You Will Bring · Minimum 2-4 years’ related experience in customer communication processes, communication material and customer feedback analysis and reporting. · Hands-on experience creating videos (tutorials, explainers, or training videos), · Experience using social listening tool Brandwatch · Bachelor's degree in business, communications or related field; or equivalent work experience. · Training or certification in UX writing, or video editing a plus. · Exceptional writing and editing skills, with a strong grasp of tone, clarity, and empathy. · Proficiency in video editing tools (Adobe Premiere Pro, After Effects) · Understanding of brand voice, tone, and customer experience principles. · Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and customer relationship management (CRM) software. · Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. · Strong attention to detail with a customer-centric approach. Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-California-Irvine", "summaryDescription" : "Customer Experience Communication Associate at Hyundai Capital America. Skills: Customer communication, Video creation, Social media monitoring. Review customer communications. Draft customer communications", "createdAt" : "2026-06-14T00:59:03.847", "lastUpdated" : "2026-06-15T06:59:12.580", "ingestTimestamp" : "2026-06-14T00:59:03.847", "mongoId" : "694ae6ce70f0b99d589b27cb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 71000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Video editing", "Writing", "Editing", "Customer communication", "Video creation", "Social media monitoring", "Customer communication processes", "Customer feedback analysis", "Reporting", "Customer experience principles", "Brand voice", "Brand tone", "Brandwatch", "Adobe Premiere Pro", "After Effects", "Microsoft Word", "Microsoft Excel", "Microsoft PowerPoint" ], "skillCount" : 18, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "_score" : 732.37933, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8fc274d8ee00a097eae3", "title" : "Customer Experience Associate", "company" : "Ollie", "industry" : "Customer Experience", "location" : "Salt Lake City, UT", "locations" : [ "Salt Lake City, UT", "Nashville, TN" ], "timestamp" : "2026-06-15T14:10:28.690", "fingerprint" : "2db3303003493276f73ea12bcbd058ff871622be5904d5214be5a3c8cd13c832", "source" : "lever", "applyUrl" : "https://jobs.lever.co/myollie/33b3f95b-f596-4d9c-b59f-25c03a8a6c09/apply", "externalId" : "33b3f95b-f596-4d9c-b59f-25c03a8a6c09", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Salt Lake City", "state" : "Utah", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Salt Lake City, Utah, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor", "experienceMinYears" : 0, "experienceMaxYears" : 3, "experienceLevel" : "Entry", "professionalSkills" : [ "pet food, health-foods" ], "softSkillsList" : [ "empathy, patience, improvisation, problem solver" ], "softSkills" : [ { "name" : "empathy, patience, improvisation, problem solver" } ], "majorSkills" : "Customer Experience, Customer Relationship Management, Communication", "majorSkillsList" : [ "Customer Experience, Customer Relationship Management, Communication" ], "coreResponsibilities" : "Represent the Ollie brand voice to our current and prospective customers. Deliver a memorable customer experience that helps to build long-term relationships with our pups and their pet parents. Manage customer relationships across multiple channels, including emails, phones, our order management system, and more! Accurately track and monitor customer feedback and interactions. Help drive initiatives to accomplish our CX Vision of creating a world-class genuinely kind customer experience. Help to develop agents not only in their KPIs and role but their career development. Develop and lead projects and initiatives that improve the Ollie experience in Canine Care and beyond!", "teamCollaboration" : "As a member of our growing team, you’ll take part in a company culture that cares deeply about its work and its team members. Come join the Ollie Canine Care team! We’re looking for new members to join our Canine Care team, a small-knit pack that serves Ollie’s best pups and their parents to our high-quality standards.", "toolProficiency" : [ "Gladly" ], "communicationSkills" : "written; oral", "innovationCreativity" : "Improvisation. You like finding new ways to tackle challenges, and nothing catches you off guard. You prefer guardrails to rules.", "problemSolvingSkills" : "lead generation; funnel optimization; account expansion", "specialRequirements" : "While we're currently hiring for fully remote positions, we will expect to co-locate this team in Salt Lake City when the time is appropriate, and are seeking candidates in or local to Salt Lake City.", "outcomesObjectives" : "Help drive initiatives to accomplish our CX Vision of creating a world-class genuinely kind customer experience. Help to develop agents not only in their KPIs and role but their career development. Develop and lead projects and initiatives that improve the Ollie experience in Canine Care and beyond!", "qualificationsBasic" : "Bachelor’s Degree from an accredited four-year college or university. Previous experience in customer-centric roles (retail, food service, etc.).", "qualificationsPreferred" : "Experience with pets or health-foods preferred. Experience with Gladly or a similar platform a plus. Interest in working in a pet-friendly, fast-moving environment.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Ollie was born with the mission of improving the lives of pets and pet parents nationwide. We make human-grade pet food, tailored for each dog’s nutritional needs, and deliver directly to our customers’ doors. Through Ollie’s carefully crafted meals and health services for members, dogs can truly live their healthiest, happiest lives. As a member of our growing team, you’ll take part in a company culture that cares deeply about its work and its team members. Come join the Ollie Canine Care team! Ollie is driven to make pets’ lives healthier by making freshly-cooked, human-grade food for dogs that’s delivered right to our customers' doorsteps. And our customers want the very best for their dogs. Together, we’re hoping to embark (no pun intended) on some very long healthy journeys for our dogs powered by good fresh food. Our mission is to help dogs live their best lives. To know them is to love them. We want to create a world-class genuinely-kind anticipatory Customer Experience to help meet dogs and their parent's wellness needs. That’s where you come in… We’re looking for new members to join our Canine Care team, a small-knit pack that serves Ollie’s best pups and their parents to our high-quality standards. We make sure that, from box to bowl, all our dogs (and our customers) are having the best experience possible. This role will report to the Customer Experience Shift Manager. While we're currently hiring for fully remote positions, we will expect to co-locate this team in Salt Lake City when the time is appropriate, and are seeking candidates in or local to Salt Lake City. ## Responsibilities Represent the Ollie brand voice to our current and prospective customers Deliver a memorable customer experience that helps to build long-term relationships with our pups and their pet parents Manage customer relationships across multiple channels, including emails, phones, our order management system, and more! Accurately track and monitor customer feedback and interactions Help drive initiatives to accomplish our CX Vision of creating a world-class genuinely kind customer experience. Help to develop agents not only in their KPIs and role but their career development. Develop and lead projects and initiatives that improve the Ollie experience in Canine Care and beyond! ## About You Put pets first. You love dogs and approach every dog with the same empathy and understanding as if it were your own. Value patience. You leverage your knowledge and communication skills (written and oral) to provide the best answers to our pup parents’ many questions. Improvisation. You like finding new ways to tackle challenges, and nothing catches you off guard. You prefer guardrails to rules. Problem solver. Cutting through to the core of a problem and figuring out how to fix it energizes you. Fun. You don’t mind occasional sloppy dog kisses and love sharing memes. ## Other Experience Bachelor’s Degree from an accredited four-year college or university. Previous experience in customer-centric roles (retail, food service, etc.) Experience with pets or health-foods preferred Experience with Gladly or a similar platform a plus Interest in working in a pet-friendly, fast-moving environment ## Benefits Competitive hourly salary and an annual bonus potential Sponsored 401k program with employer match up to 4% Comprehensive health coverage including medical, dental and vision Paid parental leave 1-week paw-ternity leave for new dog parents Ollie subscription for one dog Inspiring pack members! ## Additional Information If you'd like to stand out, tell us in your cover letter why you're interested in joining Ollie and how your skills match the responsibilities detailed in this posting. Ollie embraces diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Ollie is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please include that in your application.", "summaryDescription" : "Customer Experience Associate at Ollie. Skills: Customer Experience, Customer Relationship Management, Communication. Represent the Ollie brand voice to our current and prospective customers. Deliver a memorable customer experience that helps to build long-term relationships with our pups and their pet parents. Manage customer relationships across multiple channels, including emails, phones, our order management system, and more! Accurately track and monitor customer feedback and interactions. H", "postedDate" : "2026-06-12T17:02:05.588", "createdAt" : "2026-06-12T17:02:05.588", "lastUpdated" : "2026-06-15T14:10:28.690", "ingestTimestamp" : "2026-06-14T21:41:50.290", "mongoId" : "6a2c8fc274d8ee00a097eae3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "empathy, patience, improvisation, problem solver", "Customer Experience, Customer Relationship Management, Communication", "pet food, health-foods", "Gladly" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 713.22626, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Food & Beverage", "llmIndustryConfidence" : 0.97 }, { "id" : "6a30a1fbf292fd229c117a67", "title" : "Customer Experience Coordinator", "company" : "Veterinary Emergency Group", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Customer Experience Coordinator in Boulder, United States, adjusted for the Healthcare industry and company size." }, "location" : "Boulder, Colorado, United States", "locations" : [ "Boulder", "Colorado", "United States" ], "timestamp" : "2026-06-16T10:55:55.536", "fingerprint" : "96905034d4fd241920813a1ad9004ec800b9a29e2f9c41585e167075393fcdb8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/veterinaryemergencygroupst/jobs/6018871004?gh_jid=6018871004", "externalId" : "6018871004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boulder", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.0149856,-105.2705450" } ], "locationText" : "Boulder, Colorado, United States", "professionalSkills" : [ "Customer service", "Patient care", "Financial guidance", "End-of-life decisions" ], "hardSkillsList" : [ "Payment processing", "Information protection" ], "softSkillsList" : [ "Empathetic", "People-centric" ], "hardSkills" : [ { "name" : "Payment processing", "level" : "intermediate" }, { "name" : "Information protection", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathetic" }, { "name" : "People-centric" } ], "majorSkills" : "Customer experience, Customer communication, Problem resolution", "majorSkillsList" : [ "Customer experience", "Customer communication", "Problem resolution" ], "coreResponsibilities" : "Greet every customer, Oversee customer communications, Record communication details accurately, Route urgent medical calls, Deliver personalized experiences, Look for creative ways to say yes, Listen with empathy, Resolve concerns quickly, Anticipate issues before escalation, Keep nurses and doctors updated, Provide confidential guidance, Process payments accurately, Protect personal information, Protect financial information, Follow up with customers, Check on pet's care, Strengthen customer relationships, Celebrate special moments, Capture special moments, Create lasting connections", "teamCollaboration" : "Work with nurses; Work with doctors", "domainKnowledge" : "Veterinary emergency medicine; Financial options; End-of-life decisions", "domainList" : [ "veterinary-emergency-medicine", "financial-options", "end-of-life-decisions" ], "domainSpecificKnowledge" : [ "Veterinary emergency medicine", "Financial options", "End-of-life decisions" ], "toolProficiency" : [ "Practice management software" ], "communicationSkills" : "Customer communications", "documentationSkills" : "Record details accurately", "continuousLearning" : "Learning opportunities; Mentorship", "innovationCreativity" : "Creative ways to say yes", "problemSolvingSkills" : "Resolve concerns quickly; Anticipate issues", "specialRequirements" : "Work nights, Work weekends, Work holidays, Work in noisy environment, Work with unpleasant odors", "outcomesObjectives" : "Perfecting the experience; Strengthen relationships; Create lasting connections", "qualificationsBasic" : "2+ years customer service experience, Advanced computer programs knowledge, Practice management software knowledge, Highly organized, Attention to detail, Able to interact positively, Multitasker, High emotional intelligence, Adaptable, Amenable in high stakes environments, Willing to work in noisy environment, Willing to work with unpleasant odors, Availability nights, weekends, holidays", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU’LL DO Greet every customer with warmth and urgency, whether in person, over the phone, or online Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly Deliver personalized, memorable experiences—always looking for creative ways to say “yes” to customer needs Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate Keep nurses and doctors updated on customer needs for a seamless care experience. Provide confidential, compassionate guidance on financial options and end-of-life decisions Process payments accurately while protecting personal and financial information Follow up with customers after visits to check on their pet’s care and strengthen relationships Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED 2+ years of experience in a customer service role Advanced knowledge in computer programs and practice management software Highly organized, with strong attention to detail A strong communicator; able to interact positively with anyone and everyone A strong multitasker, able to thrive amid chaos High emotional intelligence, able to read a room and plan and act accordingly Adaptable and amenable in high stakes environments Must be willing to work in a noisy environment with strong or unpleasant odors Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU Competitive compensation, including base and 401K match Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend. Clinical student loan repayment so you don’t need to worry about your student debt Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families Flexible work schedules to support your life outside of work Generous employee referral program, so our awesome people can bring in more awesome people And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.", "summaryDescription" : "Customer Experience Coordinator at Veterinary Emergency Group. Skills: Customer experience, Customer communication, Problem resolution. Greet every customer. Oversee customer communications", "postedDate" : "2026-06-16T03:16:28.528", "createdAt" : "2026-06-16T03:16:28.528", "lastUpdated" : "2026-06-16T10:55:55.536", "ingestTimestamp" : "2026-06-16T03:16:28.528", "mongoId" : "6a30a1fbf292fd229c117a67", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Payment processing", "Information protection", "Empathetic", "People-centric", "Customer experience", "Customer communication", "Problem resolution", "Customer service", "Patient care", "Financial guidance", "End-of-life decisions", "Veterinary emergency medicine", "Financial options", "Practice management software" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 707.97046, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305747f292fd229cf37150", "title" : "Customer Experience Manager", "company" : "Simply", "industry" : "Education", "salary" : { "min" : 240000.0, "max" : 360000.0, "currency" : "ILS", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Education industry in Tel Aviv-Yafo, Israel, adjusted for seniority and company size." }, "location" : "Tel Aviv-Yafo, Gush Dan, Israel", "locations" : [ "Tel Aviv-Yafo", "Gush Dan", "Israel" ], "timestamp" : "2026-06-16T08:51:42.321", "fingerprint" : "7be67a0d4c24401ecbbcd6a01b9348e55a1e97a5cdb0a308910b4f2eff9bc851", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.hellosimply.com/careers/8577170002?gh_jid=8577170002", "externalId" : "8577170002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tel Aviv-Yafo", "state" : "Gush Dan", "country" : "Israel", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "32.0302048,34.7957770" } ], "locationText" : "Tel Aviv-Yafo, Gush Dan, Israel", "experienceLevel" : "Manager", "professionalSkills" : [ "Systems thinking", "Operational thinking" ], "hardSkillsList" : [ "AI workflow optimization", "Automation implementation" ], "softSkillsList" : [ "High emotional intelligence", "Sound judgment" ], "hardSkills" : [ { "name" : "AI workflow optimization", "level" : "intermediate" }, { "name" : "Automation implementation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "High emotional intelligence" }, { "name" : "Sound judgment" } ], "majorSkills" : "Customer experience, AI workflows, Team mentoring", "majorSkillsList" : [ "Customer experience", "AI workflows", "Team mentoring" ], "coreResponsibilities" : "Create learner-loving interactions, Develop team capabilities, Develop AI capabilities, Build systems leveraging AI, Improve learner experiences, Mentor teammates, Lead initiatives, Create joyful experiences, Create scalable experiences, Identify high-impact opportunities, Plan for expected scale, Implement AI workflows, Hire new support teammates, Train new support teammates, Optimize AI workflows, Raise bar for communication, Raise bar for experience quality, Identify recurring pain points, Partner to improve product, Reduce need for help, Engage across multiple channels, Shape support processes, Optimize support processes, Shape team structure, Optimize team structure, Shape tool use, Optimize tool use, Shape AI use, Optimize AI use", "teamCollaboration" : "Partner with internal teams; Collaborative and supportive", "domainKnowledge" : "B2C apps; Subscriptions; E-commerce; Consumer tech; AI capabilities", "domainList" : [ "b2c-apps", "subscriptions", "e-commerce", "consumer-tech", "ai-capabilities" ], "domainSpecificKnowledge" : [ "B2C apps", "Subscriptions", "E-commerce", "Consumer tech", "AI capabilities" ], "communicationSkills" : "Written communication; Verbal communication", "innovationCreativity" : "Think creatively", "problemSolvingSkills" : "Problem-solving; Structured mindset; Analytical mindset; Data-informed mindset", "qualificationsBasic" : "Native-level written English, Native-level verbal English", "qualificationsPreferred" : "Experience working in B2C apps, Experience working in subscriptions, Experience working in e-commerce, Experience working in consumer tech", "rawDescription" : "Simply's mission is to make the pursuit of creative hobbies simple and fun for all. Our top-grossing apps Simply Piano, Simply Guitar, Simply Sing, and Simply Draw put us on the fast track to building the world's largest consumer subscription service for creative learning. With over a million monthly downloads and hundreds of thousands of daily learners, we're building the AI creative companion for every home. We’re looking for people who are passionate about making a meaningful impact in others’ lives - curious, driven team players who care deeply about people, move fast, think creatively, and love solving problems. What will you do? We’re looking for a Customer Experience Manager who creates interactions that make our learners love Simply - experiences that make them go “wow! I really wasn’t expecting that”. You will be part of strategic planning, scaling our operations with both human support and AI, and developing the capabilities of our team and AI to create that “wow” experience. This domain is evolving incredibly fast with AI, so you'll help us build systems that leverage new opportunities as they emerge. You will also uncover opportunities to improve learners’ experiences in the product that will benefit them and meet the goals of both CX and our product teams. Along the way, you’ll mentor teammates, lead initiatives, and help us create joyful, scalable experiences that learners genuinely love. In this role, you will: Strategize with your team to identify and leverage high-impact opportunities that interpersonal interactions create, contributing to our learners’ love of Simply as a brand Plan ahead for expected scale across our products and the support team through the implementation of AI workflows, as well as hiring and training new support teammates Optimize AI workflows to deliver experiences that match the quality of human support Mentor teammates and help raise the bar for learner communication and experience quality Identify recurring learner pain points and partner with internal teams to improve the product experience and reduce the need to ask for help Get hands-on with learner support when needed, engaging across multiple channels with empathy, ownership, and creativity Help shape and optimize support processes, team structure, tools, and use of AI to improve how we deliver support at scale Who are we looking for? Experience implementing and optimizing AI workflows, automation, and modern tools to create high-quality, scalable, and \"wow\" support experiences Experience improving support operations through people, processes, systems, or automation A genuine care for creating thoughtful, high-quality experiences for customers Strong systems and operational thinking, with the ability to identify scalable solutions rather than only solving individual problems Native-level written and verbal English communication skills - MUST High emotional intelligence, empathy, and sound judgment in communication and problem-solving Strong problem-solving skills with a structured, analytical, and data-informed mindset Highly independent and proactive, while remaining collaborative and supportive Excited by rapidly evolving technology and AI capabilities Experience working in B2C apps, subscriptions, e-commerce, or consumer tech - big plus If you’re excited about helping millions of learners around the world discover joy through creativity and music, we’d love to meet you \uD83D\uDE42", "summaryDescription" : "Customer Experience Manager at Simply. Skills: Customer experience, AI workflows, Team mentoring. Create learner-loving interactions. Develop team capabilities", "postedDate" : "2026-06-15T23:26:05.392", "createdAt" : "2026-06-15T23:26:05.392", "lastUpdated" : "2026-06-16T08:51:42.321", "ingestTimestamp" : "2026-06-15T23:26:05.392", "mongoId" : "6a305747f292fd229cf37150", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "AI workflow optimization", "Automation implementation", "High emotional intelligence", "Sound judgment", "Customer experience", "AI workflows", "Team mentoring", "Systems thinking", "Operational thinking", "B2C apps", "Subscriptions", "E-commerce", "Consumer tech", "AI capabilities" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 707.4035, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305a8ef292fd229cf5293a", "title" : "Customer Experience Specialist", "company" : "Autotrader", "industry" : "E-Commerce", "salary" : { "min" : 27000.0, "max" : 29000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Manchester", "locations" : [ "Manchester" ], "timestamp" : "2026-06-16T07:31:44.563", "fingerprint" : "7d4ba7c8184b5db8d7c35ff6f52ac1e97053d9a64d14222f0dbbd3e61fd21fe7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/autotrader/jobs/4245745101", "externalId" : "4245745101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer service", "Problem solving", "Adaptability" ], "hardSkillsList" : [ "Multi-tasking", "Troubleshooting technical problems" ], "hardSkills" : [ { "name" : "Multi-tasking", "level" : "intermediate" }, { "name" : "Troubleshooting technical problems", "level" : "intermediate" } ], "majorSkills" : "Customer relationship management, Customer satisfaction, Value realization", "majorSkillsList" : [ "Customer relationship management", "Customer satisfaction", "Value realization" ], "coreResponsibilities" : "Address customer needs, Manage customer interactions, Manage customer conversations simultaneously, Create a seamless and positive journey, Resolve issues efficiently, Ensure customer satisfaction, Troubleshoot technical problems with customer adverts, Escalate complex cases to appropriate teams", "teamCollaboration" : "Collaborate with colleagues; Work together to deliver outstanding results", "domainKnowledge" : "Automotive marketplace", "domainList" : [ "automotive-marketplace" ], "domainSpecificKnowledge" : [ "Automotive marketplace" ], "toolProficiency" : [ "Live chat platform" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Problem solving; Troubleshooting", "outcomesObjectives" : "Contribute to 88% customer satisfaction score", "qualificationsBasic" : "Experienced in customer service, Natural verbal and written communicator, Solutions champion, Service expert, Team player, Friendly, approachable, warm, welcoming, Comfortable embracing new tools and systems", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "About Autotrader You’ve probably heard of Autotrader, but do you know what we’re all about?   We're the most trusted, most visited automotive marketplace in the UK. A heritage brand and a tech innovator. We bring together vehicle buyers and sellers to give them real choices. Cars may be what we're best known for but we’re also the place for pretty much everything else on wheels, from e-bikes to caravans. In the automotive world, change is a constant, that’s why we take our job of untangling the complex car-buying journey very seriously.    At our core, we’re all about people. We go our own way while embracing diversity and celebrating our differences. We dedicate ourselves to the idea that we work better together.  Autotrader is a beautiful, surprising and vibrant place to work. We might not be for everyone, but we could be perfect for you.  About the job We’re on the lookout for Customer Experience Specialists to be the friendly voice of our team in our Manchester office. You’ll play a key role in helping customers lease, buy, or sell their vehicles, contributing to our brilliant 88% customer satisfaction score. Our KPIs are centred on how effectively and thoughtfully you address our customers’ needs, making your role crucial to delivering the impressive service we’re known for. The team handles an impressive 13,000 customer interactions every month across inbound calls, emails, and live chat. As part of the team, you’ll rotate between these channels throughout the week, managing an average of 50 interactions per day. Multi-tasking is a must in this role—especially on our live chat platform, where you’ll expertly manage up to three customer conversations simultaneously. Your ability to juggle multiple tasks while maintaining excellent service will make a significant impact on the overall customer experience. Our customers rely on you for a variety of needs, from leasing enquiries to guidance on advertising their vehicles. In every interaction, your goal will be to create a seamless and positive journey, resolving issues efficiently and ensuring satisfaction. You'll also troubleshoot technical problems with customer adverts, escalating complex cases to the appropriate teams to keep everything running smoothly. We know our customers have high expectations, and we’re looking for individuals who can confidently manage a high volume of queries with patience, professionalism, and a calm demeanour. If you’re ready to make a difference and thrive in a fast-paced, customer-focused environment, this could be the perfect role for you. What we're looking for Experienced in customer service, a natural verbal and written communicator who engages effortlessly with all kinds of customers, making every interaction positive and memorable Solutions champion who is driven to go the extra mile, solving problems creatively and adapting your approach to suit each unique customer Service expert that is curious to be in the know, staying up to date with our products and services to deliver the right information at the right time Team player who collaborates with colleagues, sharing updates and working together to deliver outstanding results Friendly, approachable, warm, welcoming, and always ready to create a genuine connection with every customer Someone who can display, and be proud of, our values Digital mindset - you don’t have to be an expert with technology but comfortable embracing new tools and systems During our application process, you will be asked three questions to help us learn more about you, your skills and how you align with our values. These will be used as part of our selection criteria, to determine if we progress your application further Have a read of Phoebe's blog (here) to understand what it’s like working on the team, and listen to one of the managers, Nadia, on our Roadmap podcast (here), to understand how far customer service has come at Autotrader. Hours The working hours for this role are 9.00am - 5.30pm, Monday to Saturday. If you work on a Saturday or bank holiday, you will then get a day off during the week. The number of Saturdays you work can vary throughout the year and rota’s are shared well in advance so you can plan ahead. We may explore Sunday hours if the business needs us to. Benefits and more We’re offering a salary of £27,000 - £29,000, plus an additional 10% of your salary awarded to you in shares each year. These awarded shares will become yours in yearly instalments over the next three years, and you can choose to either sell them or keep them as shares. And you'll receive 28 days holiday, plus bank holidays and comprehensive private medical cover. That’s not all. You'll be enrolled in our pension scheme, where our standard contributions are 7% and employee contributions are 5%. We also have comprehensive private medical cover, enhanced family leave provisions, a car salary sacrifice scheme, share-save options, and much more. We always want to give you the support you need and help prioritise your wellbeing, that’s why we provide access to 24/7 online GP and dentist, as well as specialist support for assisted fertility, gender dysphoria, menopause, period care plans and lots more. On top of all that, our hybrid model, Connected Working, combines the best of both worlds – office and home working. You'll spend a minimum of 3 days a week in the office with your team, focused on collaboration and connection. Additionally, we have our remote-first periods at set times during summer and winter. During these periods, you can work remotely anywhere in the UK and from certain locations abroad. #LI-LG1 #LI-Hybrid", "summaryDescription" : "Customer Experience Specialist at Autotrader. Skills: Customer relationship management, Customer satisfaction, Value realization. Address customer needs. Manage customer interactions", "postedDate" : "2026-06-15T23:22:23.858", "createdAt" : "2026-06-15T23:22:23.858", "lastUpdated" : "2026-06-16T07:31:44.563", "ingestTimestamp" : "2026-06-15T23:22:23.858", "mongoId" : "6a305a8ef292fd229cf5293a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Multi-tasking", "Troubleshooting technical problems", "Customer relationship management", "Customer satisfaction", "Value realization", "Customer service", "Problem solving", "Adaptability", "Automotive marketplace", "Live chat platform" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 704.25226, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30689af292fd229cfc494d", "title" : "Customer Experience Representative", "company" : "Indigo Books & Music", "industry" : "Retail", "salary" : { "min" : 36000.0, "max" : 45000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Customer Experience Representative in Vancouver, Canada, adjusted for the retail industry and part-time employment." }, "location" : "Vancouver, BC, Canada", "locations" : [ "Vancouver", "BC", "Canada" ], "timestamp" : "2026-06-16T09:54:12.594", "fingerprint" : "cf9df337ae1843884cdeff0aabdb4c6575b39d57d0c8536768edf6fd674b66ab", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IndigoBooksMusic/744000132228721-customer-experience-representative-", "externalId" : "744000132228721", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vancouver", "state" : "British Columbia", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "49.2608724,-123.1139520" } ], "locationText" : "Vancouver, British Columbia, Canada", "employmentType" : "PART_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Merchandising" ], "softSkillsList" : [ "Adaptability", "Flexibility" ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Flexibility" } ], "majorSkills" : "Customer experience", "majorSkillsList" : [ "Customer experience" ], "coreResponsibilities" : "Support daily store operations, Conduct inventory cycle counts, Replenish stock, Manage product returns, Shelve products, Receive and process incoming merchandise, Use merchandising standards, Create a visually appealing store, Create a warm and welcoming environment, Add joy to customers' lives, Leverage product to tell stories, Engage and connect with customers, Curate specific product collections, Role model Indigo's High Performance Characteristics, Seek information regarding new products, Contribute to a safe environment, Respond to customer feedback, Hold self accountable, Hold others accountable, Own self-development, Provide continuous feedback", "teamCollaboration" : "Provide feedback to Leadership Team", "continuousLearning" : "Willingness to learn new things", "specialRequirements" : "Physical lifting up to 40 pounds", "outcomesObjectives" : "Add joy to our customers' lives", "qualificationsBasic" : "Ability to be mobile on the sales floor, Ability to lift medium to large items up to 40 pounds, Availability to work a flexible schedule, Bilingualism (French/English) required for positions in Québec", "qualificationsPreferred" : "Experience in specialty retail, Experience in a retail environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place. OUR GUIDING PRINCIPLES Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day. * We Will Hire, Inspire, Promote and Retain the Best * We Will Be Customer Centric * We Will Be Entrepreneurial * We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment * We Will Be Committed to True and Shared Value Creation * We Will Be Systems Thinking, Data Driven and AI enabled You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand. WHAT YOU’LL DO * Support the daily operations of the store, before or after the store closes (5AM or 10PM start time) * Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise * Use merchandising standards to create a visually appealing, stimulating store * Create a warm and welcoming environment in our stores * Add joy to our customers' lives * Leverage our product to tell stories * Engage and connect with our customers on the floor * Curate specific product collections for each customer you meet * Role model Indigo’s High Performance Characteristics * Seek information regarding new products, promotions and programs * Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers * Take accountability to respond to customer feedback in a timely manner * Hold self and others accountable * Own self-development and provide continuous feedback to colleagues and Leadership Team * Share ideas with Leadership Team on how to improve the employee and customer experience ## Qualifications * Experience in specialty retail or a retail environment preferred but not required * Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store * Demonstrated commitment to creating an exceptional employee and customer experience * Ability to be mobile on the sales floor for extended periods of time * Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques * Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role) * Bilingualism (French/English) is required for all positions in Québec; other languages an asset ## Additional Information At Indigo, all applications submitted are reviewed in detail by our HR team. In certain aspects of the hiring process artificial intelligence (AI) tools may be used, specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination. At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [talent@indigo.ca](mailto:talent@indigo.ca) This posting is for a current opportunity within Indigo", "summaryDescription" : "Customer Experience Representative at Indigo Books & Music. Skills: Customer experience. Support daily store operations. Conduct inventory cycle counts", "postedDate" : "2026-06-15T15:04:26.000", "createdAt" : "2026-06-16T00:13:40.197", "lastUpdated" : "2026-06-16T09:54:12.594", "ingestTimestamp" : "2026-06-16T00:13:40.197", "mongoId" : "6a30689af292fd229cfc494d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Adaptability", "Flexibility", "Customer experience", "Merchandising" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 700.7072, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "68b706987fc9a711f0f6fe22", "title" : "HR Contact Center Associate with Dutch and English", "company" : "Amazon Czech Republic Services s.r.o. - G88", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 550000.0, "max" : 750000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level HR Contact Center Associate with Dutch and English in Prague, Czech Republic, based on 2024-2025 market data for the E-Commerce industry." }, "location" : "CZE", "locations" : [ "CZE" ], "timestamp" : "2026-06-15T07:27:58.310", "fingerprint" : "1459037b23f5a68c9ba15dc82a64504fd6a3b03dfb03ec5c760e94c31a5fc8fa", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3052308/apply", "externalId" : "83ea388c-bc55-4fd6-9bec-e5977d4d5941", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Slovakia", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Poland; Slovakia; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer service", "Employee life-cycle", "Data management", "Onboarding", "Terminations" ], "hardSkillsList" : [ "HR queries", "Payroll processing", "Leave processing", "Absence reporting" ], "hardSkills" : [ { "name" : "HR queries", "level" : "intermediate" }, { "name" : "Payroll processing", "level" : "intermediate" }, { "name" : "Leave processing", "level" : "intermediate" }, { "name" : "Absence reporting", "level" : "intermediate" } ], "majorSkills" : "Dutch language, English language, Customer support", "majorSkillsList" : [ "Dutch language", "English language", "Customer support" ], "coreResponsibilities" : "Handle HR queries in Dutch, Handle HR queries in English, Resolve HR queries, Refer to documentation, Escalate unresolved queries, Take ownership of employee contacts, Resolve employee contacts, Identify gaps in documentation, Identify gaps in internal processes, Identify areas for service improvement, Communicate with employees, Explain queries, Resolve employee concerns, Seek employee feedback, Improve levels of service, Work rotational shifts, Work weekends, Work weekdays, Work bank holidays", "teamCollaboration" : "International teams; Different locations; Different cultures", "domainKnowledge" : "Employee life-cycle; Benefits; Payroll; Leave of absence; Data management; Onboarding; Terminations", "domainList" : [ "employee-life-cycle", "benefits", "payroll", "leave-of-absence", "data-management", "onboarding", "terminations" ], "domainSpecificKnowledge" : [ "Employee life-cycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations" ], "toolProficiency" : [ "Windows", "Microsoft Office", "Outlook", "Live chat", "Case management systems" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Standard operating procedures", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Rotational shifts, Weekends, Bank holidays", "outcomesObjectives" : "High degree of customer focus", "qualificationsBasic" : "Proficiency in Dutch, Proficiency in English, Computer skills", "qualificationsPreferred" : "Work experience in administration, Work experience in customer service, Work experience in HR environment, Proficiency in additional European languages, Ability to work in international teams, Ability to work with confidential information, Flexibility to work in fast-paced environment", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this can be a Home Office based role – it can be performed from any location within Poland, Slovakia and Czech Republic. * At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with Dutch and English to join us. Reporting to a Team Manager, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. Responsibilities: - Handle and resolve HR queries in Dutch and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. - Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. - Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. - Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. - Actively seeks employee feedback to improve levels of service. - Being able to work on rotational shifts in both weekends and weekdays, including bank holidays. Key job responsibilities Basic Qualifications: Basic qualifications: - Very good proficiency in written and verbal in Dutch (B2 CEFR) and English (B2 CEFR). - Computer skills (Windows, Microsoft Office, Outlook) Preferred Qualifications: Preferred qualifications: - Relevant work experience in administration, customer service/ call center or HR environment. - Very good proficiency in additional European languages - Ability to work in international teams where team members are in different locations and belong to different cultures - Ability to work with confidential information - Flexibility to work in a fast-paced environment - Good interpersonal, communication, time management, and problem-solving skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "HR Contact Center Associate with Dutch and English at Amazon Czech Republic Services s.r.o. - G88. Skills: Dutch language, English language, Customer support. Handle HR queries in Dutch. Handle HR queries in English", "postedDate" : "2026-06-13T20:10:14.508", "createdAt" : "2026-06-13T20:10:14.508", "lastUpdated" : "2026-06-15T07:27:58.310", "ingestTimestamp" : "2026-06-13T20:10:14.508", "mongoId" : "68b706987fc9a711f0f6fe22", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3052308/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "HR queries", "Payroll processing", "Leave processing", "Absence reporting", "Dutch language", "English language", "Customer support", "Customer service", "Employee life-cycle", "Data management", "Onboarding", "Terminations", "Benefits", "Payroll", "Leave of absence", "Windows", "Microsoft Office", "Outlook", "Live chat", "Case management systems" ], "skillCount" : 20, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 698.84174, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8c8374d8ee00a0975b47", "title" : "Day Shift - Membership Services Representative", "industry" : "Membership Services", "salary" : { "min" : 27500.0, "max" : 35000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Membership Services Representative in Limerick, Ireland, adjusted for the technology industry." }, "location" : "Limerick", "locations" : [ "Limerick" ], "timestamp" : "2026-06-15T09:01:45.415", "fingerprint" : "474aca781e51600d7618033711def5072d1324b3c69b8bfb1c4e4b2898644278", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/whoop/865b449c-304b-449b-bb92-8747da8bb797/application", "externalId" : "865b449c-304b-449b-bb92-8747da8bb797", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Limerick", "country" : "Ireland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.6612520,-8.6301239" } ], "locationText" : "Limerick, Ireland", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer Success", "Value realization" ], "hardSkillsList" : [ "Troubleshooting hardware", "Troubleshooting mobile app", "Troubleshooting member data" ], "softSkillsList" : [ "Patience" ], "hardSkills" : [ { "name" : "Troubleshooting hardware", "level" : "intermediate" }, { "name" : "Troubleshooting mobile app", "level" : "intermediate" }, { "name" : "Troubleshooting member data", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Patience" } ], "majorSkills" : "Customer relationships, Member retention, Member satisfaction", "majorSkillsList" : [ "Customer relationships", "Member retention", "Member satisfaction" ], "coreResponsibilities" : "Deliver exceptional support across phone, email, and chat, Create thoughtful and personalized experiences, Build member trust and confidence, Troubleshoot WHOOP hardware issues, Troubleshoot mobile app functionality issues, Troubleshoot member data insights issues, Identify opportunities to surprise and delight members, Provide proactive problem-solving, Provide education, Provide high-touch service, Serve as an advocate for members, Surface trends, Identify recurring friction points, Capture actionable feedback, Surface member insights, Identify trends, Escalate friction points, Inform cross-functional improvements, Maintain accurate and detailed documentation, Meet or exceed key performance metrics, Demonstrate accountability, Demonstrate adaptability, Demonstrate resilience, Maintain engagement and responsiveness, Embrace feedback, Embrace continuous learning, Seek opportunities to improve individual performance, Seek opportunities to improve team impact", "teamCollaboration" : "Cross-functional improvements", "domainKnowledge" : "WHOOP hardware; WHOOP mobile app; Member data insights", "domainList" : [ "whoop-hardware", "whoop-mobile-app", "member-data-insights" ], "domainSpecificKnowledge" : [ "WHOOP hardware", "WHOOP mobile app", "Member data insights" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Detailed documentation", "continuousLearning" : "Continuous learning", "problemSolvingSkills" : "Problem-solving; Troubleshooting; Solutions-oriented", "specialRequirements" : "Work onsite 75%, Flexible shifts Monday–Sunday, Day operating hours 8:00am–10:00pm", "outcomesObjectives" : "Meet or exceed key performance metrics", "qualificationsBasic" : "Eligible to live and work in Ireland, Must be able to work onsite 75% of the working week, Availability to work flexible shifts, Excellent written and verbal communication skills, Ability to quickly learn, adapt, and absorb new information, Ability to remain calm, professional, and solutions-oriented, Proven ability to analyze information, troubleshoot problems, and resolve or appropriately escalate issues, Comfortable working in a high-paced environment, Highly comfortable in a phone-intensive role (50%+), Demonstrates resilience, patience, and active listening skills, Ability to perform core duties across all support channels", "qualificationsPreferred" : "Passion for delivering a hospitality-driven member experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "RESPONSIBILITIES: - - Deliver exceptional support across phone, email, and chat, creating thoughtful and personalized experiences that build member trust and confidence in WHOOP - Troubleshoot a wide range of issues related to WHOOP hardware, mobile app functionality, and member data insights with accuracy, empathy, and efficiency - Identify opportunities to surprise and delight members through proactive problem-solving, education, and high-touch service - Serve as a strong advocate for members by surfacing trends, identifying recurring friction points, and capturing actionable feedback - Surface members insights through established Membership services processes to help identity trends, escalate friction points that help inform cross- functional improvements to the member experience - Maintain accurate and detailed documentation of member interactions in alignment with quality standards and operational best practices - Meet or exceed key performance metrics including quality, response time, resolution time, and member satisfaction - Demonstrate accountability, adaptability, and resilience by maintaining strong engagement and responsiveness throughout assigned shifts - Embrace feedback and continuous learning with a growth mindset, actively seeking opportunities to improve both individual performance and team impact QUALIFICATIONS: - - Eligible to live and work in Ireland - Must be able to work onsite 75% of the working week in the Limerick office - Availability to work flexible shifts across a Monday–Sunday schedule as our day operating hours run from 8.00am until 10.00pm at night. - Passionate about delivering a hospitality-driven member experience, creating personalized, thoughtful, and high-quality interactions that elevate how members feel supported - Excellent written and verbal communication skills - Ability to quickly learn, adapt, and absorb new information in a fast-paced environment - Ability to remain calm, professional, and solutions-oriented while troubleshooting member concerns - Proven ability to analyze information, troubleshoot problems, and resolve or appropriately escalate issues - Positive attitude with strong energy and motivation to perform - Comfortable working in a high-paced environment and adapting to change - Highly comfortable in a phone-intensive role (50%+), where voice-based support is one of the core functions of the job - Demonstrates strong resilience, patience, and active listening skills when supporting members in real time - This role requires the ability to perform core duties across all support channels", "summaryDescription" : "Day Shift - Membership Services Representative. Skills: Customer relationships, Member retention, Member satisfaction. Deliver exceptional support across phone, email, and chat. Create thoughtful and personalized experiences", "createdAt" : "2026-06-14T03:58:12.475", "lastUpdated" : "2026-06-15T09:01:45.415", "ingestTimestamp" : "2026-06-14T03:58:12.475", "mongoId" : "6a2c8c8374d8ee00a0975b47", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Troubleshooting hardware", "Troubleshooting mobile app", "Troubleshooting member data", "Patience", "Customer relationships", "Member retention", "Member satisfaction", "Customer Success", "Value realization", "WHOOP hardware", "WHOOP mobile app", "Member data insights" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 692.7349, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca0cf74d8ee00a09a35e6", "title" : "Material Handler - Day Shift", "company" : "Form Energy", "industry" : "Manufacturing Operations", "salary" : { "min" : 42500.0, "max" : 57500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Material Handler in Weirton, United States, adjusted for mid-seniority and manufacturing industry." }, "location" : "Weirton, WV", "locations" : [ "Weirton, WV" ], "certifications" : [ "Recertified on forklift" ], "timestamp" : "2026-06-15T09:07:54.638", "fingerprint" : "6e0a13fc5ad717c5f19ddd2a82ca105044d3e786fd3e8dd2a528613645c59bb7", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/formenergy/46306721-3242-4bb9-880c-417dd71917a7/application", "externalId" : "46306721-3242-4bb9-880c-417dd71917a7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Weirton", "state" : "West Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.4002396,-80.5899788" } ], "locationText" : "Weirton, West Virginia, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Receive incoming shipments, Unload, inspect, organize components, Log and distribute hardware, Safely store components, Support shipping of items, Wrap items for shipment, Log items for shipment, Mark items for shipment, Load freight shipments, Pull orders from warehouse, Deliver material to production, Collaborate with logistics providers, Collaborate with service providers", "teamCollaboration" : "Support all teammates; Support all departments; Work with all members", "domainKnowledge" : "Energy storage; Battery manufacturing", "domainList" : [ "energy-storage", "battery-manufacturing" ], "domainSpecificKnowledge" : [ "Energy storage", "Battery manufacturing" ], "toolProficiency" : [ "Electronic inventory system", "Oracle", "SAP", "Microsoft Dynamics 365" ], "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Other duties as assigned", "qualificationsBasic" : "Regularly lift up to 50 lbs, Willingness to learn forklift, Frequent bending, stooping, sitting, standing", "qualificationsPreferred" : "Prior forklift experience, Prior Warehouse/Inventory Control experience, WMS/ERP system experience, Freight and parcel shipping experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you ready to build America’s energy future? Form Energy is an American manufacturing and energy technology company. We’re revolutionizing energy storage with cost-effective, multi-day technology designed to keep the electric grid secure and reliable, even during extended periods of stress. By strengthening the electric system and reimagining what’s possible, we’re giving clean energy a whole new form! In recent years, Form Energy has earned a number of accolades, including being named by TIME as a “Best Invention”, MIT Technology Review as a “Top Climate Tech Company To Watch”, and Fast Company as “One of the Next Big Things In Tech”. We are making rapid progress on our mission of delivering energy storage for a better world, and our team is growing just as rapidly to meet demand. We have signed contracts with leading electric utilities across the United States and production of our iron-air batteries is underway at our first high-volume manufacturing facility in West Virginia. Working for Form Energy is more than just a job, it’s a chance to be part of something extraordinary. And now - right as we significantly scale up battery manufacturing - might be the most exciting moment in the company’s history to join. We are assembling a team of highly talented and driven individuals across the country. Driven by our core values of humanity, excellence, and creativity, our team is determined to deliver on our mission and transform the energy landscape for the better. Feeling energized to make a meaningful impact on the world? Then keep reading - you’ve come to the right place. ROLE DESCRIPTION We are looking for a Material Handler to support our manufacturing and warehousing operations. Reporting to the Warehouse Manager, you will be responsible for making sure our facility runs smoothly and to support operations. The ideal candidate will be both able to execute day-to-day operations activities with minimal supervision and bring a team first approach to supporting all Form Energy teammates and departments. Bringing a positive attitude and aptitude for problem solving, you will work closely with all members of the Form Energy team to provide a great and safe place to work. This is an exciting opportunity for a self-motivated individual to shape and be part of the growth of a fast-moving technology start-up with breakthrough technology and an incredible mission! WHAT YOU'LL DO: - Receive incoming shipments with an electronic inventory system to ensure proper quantities of hardware and consumables inventory. - Unload, inspect, organize, log and distribute or safely store components and hardware. - Support the shipping of items including wrapping, logging, marking items, for shipment, loading freight shipments. - Pull orders from the warehouse area and help to deliver material to the production area utilizing forklift. - Collaborate and communicate with logistics and service providers involved in shipping and receiving of products. - Expected to regularly lift up to 50 lbs and other duties as assigned. WHAT YOU'LL BRING: - Prior forklift experience preferred, willingness to learn and be recertified on forklift required. - Prior Warehouse/Inventory Control experience preferred. - WMS/ERP (Enterprise Resource Planning) system experience, such as Oracle, SAP, Microsoft Dynamics 365 highly preferred. - Freight and parcel shipping experience preferred. - Experience working hands-on with frequent bending, stooping, sitting and standing. - Strong communication skills within a group of peers and the broader organization. - Flexible person with the ability to shift gears quickly and come back to the original task as needed. - Organized and detail-oriented individual. WHERE YOU'LL WORK: This role is based at Form Factory 1 in Weirton, WV—an easy commute from the city of Pittsburgh, PA. This 550,000-square-foot facility is our hub for high-volume battery production and a leader in the new era of American energy manufacturing. #LI-Onsite #LI-JM2 Humanity is a cornerstone of Form Energy’s culture, and we make sure our compensation and benefits reflect that. Form Energy offers competitive salaries, stock options, and a holistic benefits package to ensure all employees have what they need to thrive while working here. When it comes to you and your family’s health, we cover 100% of medical, dental, and vision premiums for full-time employees - and 80% of healthcare premiums for dependents. This starts from day one. We also offer at least 12 weeks of paid leave for new parents (up to 20 weeks for birthing parents), and generous vacation policies to give employees time to recharge when needed. To build America’s energy future, we need everyone at the table. We are proud to be an equal opportunity employer, and encourage candidates from all backgrounds to apply to our open jobs. If you may require reasonable accommodations to participate in our interview process, please contact accommodations@formenergy.com. Requests for accommodations will be treated with discretion. Form Energy is committed to maintaining the privacy of our applicants. Please be aware that we will never solicit sensitive personal information such as Social Security numbers or bank account details during the recruiting or hiring process.", "summaryDescription" : "Material Handler - Day Shift at Form Energy. Receive incoming shipments. Unload, inspect, organize components", "createdAt" : "2026-06-14T04:11:19.535", "lastUpdated" : "2026-06-15T09:07:54.638", "ingestTimestamp" : "2026-06-14T04:11:19.535", "mongoId" : "6a2ca0cf74d8ee00a09a35e6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42500, "salaryAnnualMax" : 57500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Energy storage", "Battery manufacturing", "Recertified on forklift", "Electronic inventory system", "Oracle", "SAP", "Microsoft Dynamics 365" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 691.04083, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306006f292fd229cf84698", "title" : "Customer Experience Specialist", "company" : "Access Systems", "industry" : "Technology", "salary" : { "max" : 24.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Waukee, Iowa, United States", "locations" : [ "Waukee", "Iowa", "United States" ], "timestamp" : "2026-06-16T06:41:42.824", "fingerprint" : "2d400010421e410bee08587195faefca04febe098c9f8453bebc2fbf26138e47", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/accesssystemsadminsales/jobs/5164638007", "externalId" : "5164638007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Waukee", "state" : "Iowa", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.6118485,-93.8845129" } ], "locationText" : "Waukee, Iowa, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 3, "coreResponsibilities" : "Support customer communication, Support customer follow-up, Connect with customers by phone, Connect with customers by email, Partner with Account Managers, Coordinate follow-up, Maintain accurate customer records, Maintain activity notes", "teamCollaboration" : "Partner with Account Managers", "documentationSkills" : "Documenting customer interactions; Documenting updates", "continuousLearning" : "Continuous Training Opportunities; Career Advancement", "problemSolvingSkills" : "Manage multiple customer requests; Follow through to resolution", "qualificationsBasic" : "1-3 years customer service experience, 1-3 years administration experience, 1-3 years office support experience, Manage multiple customer requests, Follow through to resolution, Attention to detail documenting interactions, Attention to detail documenting updates", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Type: Full-Time Job Location: Onsite – Waukee Office Hours: Monday-Friday, 8am-5pm Access Systems, a dynamic and fast-growing company, is hiring a Customer Experience Specialist, to support our customers and ensure consistent, high-quality experience. This is a customer-facing support role focused on communication, follow-up, and keeping day-to-day requests moving. Compensation up to $24/hour based on experience. What You’ll Be Doing: Support customer communication and follow-up tied to quotes, orders, and ongoing requests. Connect with customers by phone and email for check-ins, updates, and routine needs. Partner with Account Managers to help coordinate follow-up and keep communication consistent. Maintain accurate customer records and activity notes in our systems. What We’re Looking for: 1-3 years of experience in customer service, administration, or office support. Ability to manage multiple customer requests and follow through to resolution. Strong attention to detail when documenting customer interactions and updates. Join Our Team and Enjoy: Full Benefits Package, including Medical, Dental, and Vision Insurance. Matching 401(k) Retirement Savings Plan. Continuous Training Opportunities and Career Advancement. Company Events, Team Events, Holiday Banquets, and Incentive Trips. Position located in our state-of-the-art campus in Waukee that includes an onsite gym, employee lounge, and much more. At Access, we prioritize what matters most to your career: stability, a fast-paced environment, constant learning, and a driven team focused on success. As a consistent Top Workplace with an employee-centric culture, we genuinely care about our people and provide transparent leadership with a growth-oriented vision. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company. Our culture fosters a perfect blend of ambition and playfulness, empowering our team members to achieve personal and professional growth while enjoying the journey. With competitive salaries, comprehensive benefits, a matching 401K retirement savings plan, continuous training opportunities, and clear paths for career advancement, Access Systems is the right fit for your career aspirations.", "summaryDescription" : "Customer Experience Specialist at Access Systems. Support customer communication. Support customer follow-up", "postedDate" : "2026-06-15T23:21:29.516", "createdAt" : "2026-06-15T23:21:29.516", "lastUpdated" : "2026-06-16T06:41:42.824", "ingestTimestamp" : "2026-06-15T23:21:29.516", "mongoId" : "6a306006f292fd229cf84698", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 49920, "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "_score" : 683.8639, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30778af292fd229c02504f", "title" : "Customer Experience Representative", "company" : "Indigo Books & Music", "industry" : "Retail", "salary" : { "min" : 36000.0, "max" : 45000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Experience Representative in Vancouver, Canada, adjusted for the retail industry and part-time employment." }, "location" : "Vancouver, BC, Canada", "locations" : [ "Vancouver", "BC", "Canada" ], "timestamp" : "2026-06-16T12:37:51.001", "fingerprint" : "b8c75add266925c7392bff968b1c63870fe7dc1fc32d9e588ae93beaac6dc05a", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IndigoBooksMusic/744000132228721-customer-experience-representative-", "externalId" : "744000132228721", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vancouver", "state" : "British Columbia", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "49.2608724,-123.1139520" } ], "locationText" : "Vancouver, British Columbia, Canada", "employmentType" : "PART_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Support daily store operations, Conduct inventory cycle counts, Replenish stock, Manage product returns, Shelve products, Receive and process incoming merchandise, Use merchandising standards, Create a visually appealing store, Create a warm and welcoming environment, Add joy to customers' lives, Leverage product to tell stories, Engage and connect with customers, Curate specific product collections, Role model Indigo’s High Performance Characteristics, Seek information regarding new products, Seek information regarding promotions, Seek information regarding programs, Contribute to a safe environment, Respond to customer feedback, Hold self accountable, Hold others accountable, Own self-development, Provide continuous feedback to colleagues, Provide continuous feedback to Leadership Team, Share ideas to improve employee experience, Share ideas to improve customer experience", "teamCollaboration" : "Share ideas with Leadership Team", "continuousLearning" : "Willingness to learn new things; Be exposed to all aspects of the store", "specialRequirements" : "Early morning start time, Late night start time, Evening availability, Weekend availability, Holiday availability, Overnight availability", "outcomesObjectives" : "Create an exceptional customer experience; Create an exceptional employee experience", "qualificationsBasic" : "Ability to be mobile on the sales floor, Ability to lift medium to large items up to 40 pounds, Availability to work a flexible schedule, Bilingualism (French/English) required for positions in Québec", "qualificationsPreferred" : "Experience in specialty retail, Experience in a retail environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place. OUR GUIDING PRINCIPLES Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day. * We Will Hire, Inspire, Promote and Retain the Best * We Will Be Customer Centric * We Will Be Entrepreneurial * We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment * We Will Be Committed to True and Shared Value Creation * We Will Be Systems Thinking, Data Driven and AI enabled You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand. WHAT YOU’LL DO * Support the daily operations of the store, before or after the store closes (5AM or 10PM start time) * Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise * Use merchandising standards to create a visually appealing, stimulating store * Create a warm and welcoming environment in our stores * Add joy to our customers' lives * Leverage our product to tell stories * Engage and connect with our customers on the floor * Curate specific product collections for each customer you meet * Role model Indigo’s High Performance Characteristics * Seek information regarding new products, promotions and programs * Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers * Take accountability to respond to customer feedback in a timely manner * Hold self and others accountable * Own self-development and provide continuous feedback to colleagues and Leadership Team * Share ideas with Leadership Team on how to improve the employee and customer experience ## Qualifications * Experience in specialty retail or a retail environment preferred but not required * Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store * Demonstrated commitment to creating an exceptional employee and customer experience * Ability to be mobile on the sales floor for extended periods of time * Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques * Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role) * Bilingualism (French/English) is required for all positions in Québec; other languages an asset ## Additional Information At Indigo, all applications submitted are reviewed in detail by our HR team. In certain aspects of the hiring process artificial intelligence (AI) tools may be used, specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination. At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [talent@indigo.ca](mailto:talent@indigo.ca) This posting is for a current opportunity within Indigo", "summaryDescription" : "Customer Experience Representative at Indigo Books & Music. Support daily store operations. Conduct inventory cycle counts", "postedDate" : "2026-06-15T15:04:26.000", "createdAt" : "2026-06-16T01:39:03.519", "lastUpdated" : "2026-06-16T12:37:51.001", "ingestTimestamp" : "2026-06-16T01:39:03.519", "mongoId" : "6a30778af292fd229c02504f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 681.52637, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c94bb74d8ee00a098b70a", "title" : "Registered Nurse- Day Shift", "company" : "ERC Pathlight", "industry" : "Healthcare", "salary" : { "min" : 40000.0, "max" : 49000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "CO-Den Willow", "locations" : [ "CO-Den Willow" ], "certifications" : [ "Registered Nurse License", "Basic Life Support certification" ], "timestamp" : "2026-06-15T03:46:40.470", "fingerprint" : "87185f8678f22772c88b5644cf65cfaf766caf11f6b7101d1badde89a7f70872", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/erc8585757pathlight53t353/jobs/4285220009", "externalId" : "4285220009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" } ], "locationText" : "Denver, Colorado, United States", "professionalSkills" : [ "Clinical nursing care", "Care planning", "Administering treatment", "Evaluating patient response", "Discharge reconciliation", "Provider orders", "Phlebotomy", "Specimen processing", "Enteral feeding", "Intravenous fluids", "Wound care", "Patient charting", "Interdisciplinary coordination" ], "hardSkillsList" : [ "Nursing assessment", "Medication administration", "Nasogastric tube placement", "Intravenous access", "Patient monitoring" ], "hardSkills" : [ { "name" : "Nursing assessment", "level" : "intermediate" }, { "name" : "Medication administration", "level" : "intermediate" }, { "name" : "Nasogastric tube placement", "level" : "intermediate" }, { "name" : "Intravenous access", "level" : "intermediate" }, { "name" : "Patient monitoring", "level" : "intermediate" } ], "majorSkills" : "Patient care, Nursing, Treatment planning", "majorSkillsList" : [ "Patient care", "Nursing", "Treatment planning" ], "coreResponsibilities" : "Provide coordinated medical and clinical nursing care, Partner with interdisciplinary team, Provide professional nursing care, Perform nursing services, Perform initial intake assessment, Complete provider orders, Administer medications, Perform phlebotomy, Perform specimen processing, Perform point of care testing, Place/maintain nasogastric tubes, Administer enteral feeding, Place/maintain intravenous access, Administer intravenous fluids, Perform wound care, Document patient care, Supervise and delegate care, Communicate and coordinate care, Ensure care aligns with treatment plan, Participate in treatment team meetings, Document and report patient status, Participate in training, Respond to emergency situations", "teamCollaboration" : "Interdisciplinary treatment team", "domainKnowledge" : "Eating disorders; Mood disorders; Anxiety disorders; Trauma-related conditions; Mental health treatment", "domainList" : [ "eating-disorders", "mood-disorders", "anxiety-disorders", "trauma-related-conditions", "mental-health-treatment" ], "domainSpecificKnowledge" : [ "Eating disorders", "Mood disorders", "Anxiety disorders", "Trauma-related conditions", "Mental health treatment" ], "toolProficiency" : [ "Electronic medical record" ], "documentationSkills" : "Clinical documentation; Patient charting", "continuousLearning" : "Tuition reimbursement", "specialRequirements" : "Work on-call shifts", "outcomesObjectives" : "Meet needs of each assigned patient; Achieve patient outcome goals", "qualificationsBasic" : "Active Registered Nurse License, Basic Life Support certification, Ability to communicate effectively, Ability to remain calm, Ability to maintain patient confidentiality, At least 21 years of age", "qualificationsPreferred" : "1 year+ working with patients", "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same. As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery. Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope. Why Join Us When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always. Here, your work matters. Your ideas matter. You matter. If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here. Come build hope. Come save lives. Come grow with us. The Registered Nurse (RN) provides coordinated medical and clinical nursing care to meet the needs of each assigned patient within the ERC Pathlight system. They will partner with an interdisciplinary team to provide quality care and a consistently therapeutic milieu for all patients. As a leader of the health care team, the RN provides professional nursing care, utilizing sound clinical judgement, in alignment with ERC Pathlight’s established standards of care, policies, and procedures. They are expected to remain flexible, demonstrate effective, efficient care while maintaining quality, in alignment with ERC Pathlight’s vision, mission, and strategic plan. All teammates are expected to treat patients, families, and co-workers with dignity and respect. The RN may be required to work on-call shifts based on business needs, in accordance with applicable federal, state, and local labor laws. Essential duties and responsibilities: Performs a full range of nursing services including assessment, care planning, administering treatment, and evaluating patient response to care in accordance with the patient’s treatment plan Performs initial intake assessment of new patients and discharge reconciliation and education Places, receives, and completes provider orders per ERCP policy Administers medications via multiple routes in accordance with ERCP policy and provider orders Performs phlebotomy, specimen processing, and point of care testing in accordance with ERCP policy and laboratory vendor protocols Places/maintains nasogastric tubes and administers enteral feeding Places/maintains intravenous access and administers intravenous fluids Performs wound care Documents all direct patient care, monitoring, and observation in the electronic medical record Supervises and delegates care to Licensed Practical/Vocational Nurses and Behavioral Health Technicians Communicates and coordinates care with the interdisciplinary treatment team to develop and implement an individualized treatment plan for each assigned patient Ensures care provided aligns with the individualized treatment plan and patient outcome goals Participates in interdisciplinary treatment team meetings regarding patient progress toward treatment goals and planning for continued or changing clinical interventions Documents and reports to treatment team regarding patient status and progress Participates in training, teaching, and mentoring new nursing department teammates Responds to emergency situations until emergency medical services (EMS/911) arrive on scene Must haves: Active Registered Nurse License in state position is held (Required) Basic Life Support certification (Required) Ability to communicate effectively, both verbally and in writing (Required) Ability to remain calm in stressful situations (Required) Ability to maintain patient confidentiality (Required) Teammates working in a Colorado Residential Child Care facility (RCCF) must: be at least twenty-one (21) years of age or be at least eighteen (18) years of age and work directly under the supervision of a teammate over twenty-one (21) years of age (Required) Bonus qualities: 1 year+ working with patients in the mental health field (Preferred) The compensation range for this position is based upon candidate experience and market expectations. Colorado pay range $40—$49 USD What We Offer At ERC Pathlight, caring for people is our mission and that begins with caring for our own team. Your well-being matters, and our benefit program is designed to support every part of your life. We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leave benefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career. We also recognize that mental health is part of every person’s experience. That’s why we strive to create a workplace where you feel supported, seen, and encouraged—personally, professionally, and at home. When you thrive, you can do your best work. And your best work changes lives.", "summaryDescription" : "Registered Nurse- Day Shift at ERC Pathlight. Skills: Patient care, Nursing, Treatment planning. Provide coordinated medical and clinical nursing care. Partner with interdisciplinary team", "postedDate" : "2026-06-13T22:24:14.083", "createdAt" : "2026-06-13T22:24:14.083", "lastUpdated" : "2026-06-15T03:46:40.470", "ingestTimestamp" : "2026-06-13T22:24:14.083", "mongoId" : "6a2c94bb74d8ee00a098b70a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 49000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Nursing assessment", "Medication administration", "Nasogastric tube placement", "Intravenous access", "Patient monitoring", "Patient care", "Nursing", "Treatment planning", "Clinical nursing care", "Care planning", "Administering treatment", "Evaluating patient response", "Discharge reconciliation", "Provider orders", "Phlebotomy", "Specimen processing", "Enteral feeding", "Intravenous fluids", "Wound care", "Patient charting", "Interdisciplinary coordination", "Eating disorders", "Mood disorders", "Anxiety disorders", "Trauma-related conditions", "Mental health treatment", "Registered Nurse License", "Basic Life Support certification", "Electronic medical record" ], "skillCount" : 29, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 675.721, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a30a1e0f292fd229c116c1e", "title" : "Business Development Associate — Bilingual Thai and English", "company" : "Gallup", "salary" : { "min" : 600000.0, "max" : 900000.0, "currency" : "THB", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Business Development Associate in Bangkok, Thailand, adjusted for bilingual Thai/English skills and entry-level experience." }, "location" : "Bangkok", "locations" : [ "Bangkok" ], "timestamp" : "2026-06-16T12:37:37.923", "fingerprint" : "9efe548d7346e8f60fb88e4ace3ed5c44ee9cbbba9078d544a25e910098f4849", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/gallup/jobs/4071398009", "externalId" : "4071398009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangkok", "country" : "Thailand", "continent" : "as", "source" : "llm", "workMode" : "hybrid", "geo" : "13.7524938,100.4935089" } ], "locationText" : "Bangkok, Thailand", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "rawDescription" : "Learn business development end to end while helping leaders transform workplaces and lives. As a business development associate at Gallup, you’ll build the foundation of a long-term business development career by supporting experienced workplace advisory consultants and learning how we grow, serve and retain clients from first conversation through delivery and beyond. This is a hands-on, client-facing role designed for someone who is eager to learn how business development works — not just sales, but discovery, solution design, contracting, implementation and long-term relationship building. You’ll start by supporting business development activities and client work, gradually growing into greater ownership as your expertise, confidence and impact increase. If you’re proactive, curious and motivated, and you want exposure to both business development and consulting execution, this role offers depth, mentorship and meaningful growth. What You’ll Do Support business development activities, including managing CRM data, completing contracting processes, supporting survey implementation, and accompanying consultants on client engagements to observe and support stakeholder interviews Support smaller client opportunities and early-stage leads, building confidence in client communication and consultative selling Contribute to proposal development, presentations and meeting preparation, and participate in prospect and client meetings alongside senior consultants Complete basic research and analysis to support less complex client presentations and deliverables Build deep knowledge of Gallup’s workplace advisory offerings, learning solutions and Gallup Access platform through hands-on exposure and mentorship Contribute to marketing and business development initiatives, including client events, webinars, roundtables and conferences Stay current on Gallup research and insights and support consultants in communicating relevant findings to clients Over time, grow into leading discovery, qualification and client conversations, expanding relationships and increasing ownership of opportunities Who We Want Proactive initiators who anticipate needs, take ownership without waiting for direction and commit to delivering high-quality work in everything they do Curious learners who are eager to understand business development, consulting and workplace issues, and who actively seek feedback and growth Collaborative partners who take pride in supporting others, coordinating details and contributing to team success through reliability and follow-through Resilient achievers who bring discipline, professionalism and persistence to their work, even in fast-paced or ambiguous situations Client-focused communicators who build credibility through preparation, thoughtful questions and clear, professional interactions What You Need Bachelor’s degree required At least two years of client-facing professional experience in medium to large organizations required, preferably in business development, professional services, consulting, HR, learning and development, or similar fields Experience supporting or contributing to business development activities or client engagements required Proficiency in Microsoft Office including PowerPoint, Word and Excel required Ability to travel as needed for business development activities required Full native fluency in Thai and strong proficiency in English required Experience using AI to enhance productivity, content development or sales activities preferred A commitment to working on-site at Gallup’s Bangkok office at least three days per week required Eligibility to work in Thailand required; this position is not eligible for employment visa sponsorship What You’ll Experience Mission-driven work: Make a meaningful difference in the world with your unique contributions, commitment to service and exceptional outcomes. An empowering culture: Collaborate with smart, passionate people who love what they do and welcome your ideas, perspectives and experiences. Learning and development: Grow in your career as we invest in what you do best, encourage curiosity and create an environment where it’s safe — and expected — to challenge the status quo. Brand strength, startup energy: Thrive in an innovative environment backed by a trusted brand. A vibrant workplace: Enjoy working in our prestigious workspace with panoramic city views from the 29th floor of Park Silom Tower in Bangkok’s Silom district, with easy access to public transportation and proximity to top dining, shopping and cultural hotspots. About Gallup At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Learn more about our services in Thailand and life at Gallup. Gallup offers a robust benefits package that includes competitive pay, medical and life insurance, a retirement savings program, an employee stock ownership program, mass transit reimbursement, family-building benefits, an employee assistance program, and various reimbursements and activities that enhance our associates’ wellbeing. Gallup is an equal opportunity employer. Employment decisions are based on qualifications and business needs. We value diversity and are committed to an inclusive workplace. To review Gallup’s Privacy Statement, please click this link: https://www.gallup.com/privacy. This privacy policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage and delete your information. Your application and the information you provide will be processed and stored in the United States. Agencies: We are not partnering with agencies for this role, nor will we accept unsolicited résumés or be responsible for any fees or expenses related to such unsolicited résumés and/or applicants. #LI-Hybrid #LI-QC1", "summaryDescription" : "Business Development Associate — Bilingual Thai and English at Gallup", "postedDate" : "2026-06-16T03:16:56.144", "createdAt" : "2026-06-16T03:16:56.144", "lastUpdated" : "2026-06-16T12:37:37.923", "ingestTimestamp" : "2026-06-16T03:16:56.144", "mongoId" : "6a30a1e0f292fd229c116c1e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 671.24945, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c95ab74d8ee00a098dabf", "title" : "Manager, Customer Experience", "company" : "Fanatics Betting & Gaming", "industry" : "Retail", "salary" : { "min" : 95000.0, "max" : 117000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Jersey City, New Jersey, United States", "locations" : [ "Jersey City", "New Jersey", "United States" ], "timestamp" : "2026-06-15T21:51:35.788", "fingerprint" : "08d8063b80a95f0abcb79d301c9c8034614846720a7d025be3cc55400d13770f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/fanaticsfbg/jobs/4231612009", "externalId" : "4231612009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Jersey City", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7215682,-74.0474550" } ], "locationText" : "Jersey City, New Jersey, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "coreResponsibilities" : "Manage customer experience, Drive customer satisfaction, Ensure customer value realization, Build and maintain customer relationships, Focus on customer retention", "domainKnowledge" : "Sports betting; iGaming platform", "domainList" : [ "sports-betting", "igaming-platform" ], "domainSpecificKnowledge" : [ "Sports betting", "iGaming platform" ], "specialRequirements" : "In-person components for interview/onboarding, Multi-day cultural immersion in NYC", "qualificationsBasic" : "Must be able to obtain and maintain any required gaming licenses", "qualificationsPreferred" : "Advanced degree a plus", "workSiteFlexibility" : "Onsite", "rawDescription" : "About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U. S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Overview As a Manager, Customer Experience at Fanatics Betting advanced degree a plus Additional Requirements Must be able to obtain and maintain any required gaming licenses as mandated by state regulatory bodies Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $95,000—$117,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.", "summaryDescription" : "Manager, Customer Experience at Fanatics Betting & Gaming. Manage customer experience. Drive customer satisfaction", "postedDate" : "2026-06-14T20:59:28.333", "createdAt" : "2026-06-14T20:59:28.333", "lastUpdated" : "2026-06-15T21:51:35.788", "ingestTimestamp" : "2026-06-14T20:59:28.333", "mongoId" : "6a2c95ab74d8ee00a098dabf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 117000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Sports betting", "iGaming platform" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 663.70886, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Sports", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c939074d8ee00a09885f3", "title" : "Controls Technician- Day Shift", "company" : "Ocado Group", "industry" : "Logistics", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Controls Technician in Montreal, Canada, adjusted for the logistics industry and full-time employment." }, "location" : "Montréal, Quebec, Canada", "locations" : [ "Montréal", "Quebec", "Canada" ], "timestamp" : "2026-06-15T03:21:43.908", "fingerprint" : "d03d4ccc4c2d70afe0f67f2dfe2812ef401990821e0475a25e7662b637475093", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.ocadogroup.com/jobs/details?gh_jid=4862686101&gh_jid=4862686101", "externalId" : "4862686101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Montréal", "state" : "Quebec", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "45.5031824,-73.5698065" } ], "locationText" : "Montréal, Quebec, Canada", "minimumEducation" : "Associate's", "experienceMinYears" : 3, "technicalSkills" : "PLC code, Automation hardware, Automation software, Siemens TIA Portal, SCADA systems, HMI systems, WCS systems, WMS systems, Profibus, CAN Bus, Bar Code", "professionalSkills" : [ "Systems engineering", "Deployment engineering", "Automation control", "Maintenance operations", "Data analysis", "Quality inspections", "Problem solving" ], "hardSkillsList" : [ "Control systems architecture", "Code modification", "Code development", "Maintenance planning", "MHE performance improvement", "Quality control" ], "hardSkills" : [ { "name" : "Control systems architecture", "level" : "intermediate" }, { "name" : "Code modification", "level" : "intermediate" }, { "name" : "Code development", "level" : "intermediate" }, { "name" : "Maintenance planning", "level" : "intermediate" }, { "name" : "MHE performance improvement", "level" : "intermediate" }, { "name" : "Quality control", "level" : "intermediate" } ], "majorSkills" : "Controls engineering, Automation, PLC systems, Troubleshooting", "majorSkillsList" : [ "Controls engineering", "Automation", "PLC systems", "Troubleshooting" ], "coreResponsibilities" : "Investigate and resolve control issues, Activate workaround for hardware failure, Make temporary PLC code modifications, Diagnose and deploy code fixes, Conduct first-line investigations, Perform planned maintenance, Analyze data to improve MHE performance, Complete quality inspections", "teamCollaboration" : "Engineering team manager; Regional systems delivery engineers", "domainKnowledge" : "Control systems architecture; Field control devices; DC motor control; Control system communication protocols; Warehouse operations; Distribution operations; Production operations; FMCG operations", "domainList" : [ "control-systems-architecture", "field-control-devices", "dc-motor-control", "control-system-communication-protocols", "warehouse-operations", "distribution-operations", "production-operations", "fmcg-operations" ], "domainSpecificKnowledge" : [ "Control systems architecture", "Field control devices", "DC motor control", "Control system communication protocols", "Warehouse operations", "Distribution operations", "Production operations", "FMCG operations" ], "toolProficiency" : [ "Siemens TIA Portal", "SCADA", "HMI", "G-Suite", "MS Office", "CMMS" ], "problemSolvingSkills" : "Problem solving ability; Practical approach", "specialRequirements" : "Ascending ladders, Descending ladders, Ascending stairs, Descending stairs, Moving between worksites, Working in tight spaces, Working in confined spaces, Standing for prolonged period, Sitting for prolonged period, Moving objects up to 30 pounds, Moving objects up to 100 pounds, Low temperatures, Noisy environments", "qualificationsBasic" : "Associate's degree in electrical engineering, 5 years experience, 3 years experience as controls technician, Experience in automation environment", "qualificationsPreferred" : "Siemens TIA Portal proficiency, Experience with SCADA systems, Experience with Siemens HMI systems, Experience in warehouse environment, Experience in distribution environment, Experience in production environment, Experience in FMCG environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Vos missions L'Ingénieur en systèmes de contrôle rapportera directement au Responsable de l'équipe d'ingénierie de son quart de travail respectif, avec un lien hiérarchique fonctionnel vers les Ingénieurs régionaux de déploiement des systèmes. En tant qu'Ingénieur en systèmes de contrôle au sein du Centre de traitement des commandes clients (CFC), il apportera un soutien de première ligne à l'équipe de contrôle de l'automatisation afin de garantir que les problèmes de contrôle — y compris ceux liés au code des automates programmables (PLC) au sein de nos systèmes opérationnels en production — soient investigués et résolus dans les plus brefs délais. Les tâches quotidiennes de l'Ingénieur en systèmes de contrôle pourront inclure : Lorsqu'une défaillance matérielle est identifiée, activer une solution de contournement prédéfinie ou apporter des modifications temporaires au code PLC pour permettre la poursuite des opérations ; Collaborer avec l'équipe de contrôle de l'automatisation pour diagnostiquer et déployer les correctifs de code nécessaires ; Mener des investigations de première ligne sur les problèmes affectant les systèmes de contrôle de production en activité (matériel et logiciel), y compris par l'utilisation d'outils de diagnostic pertinents tels que les réseaux Profibus / CAN Bus ou les lecteurs de codes-barres ; Effectuer les opérations de maintenance planifiée sur l'ensemble du site ; Analyser les données et identifier des solutions pour améliorer la performance des équipements de manutention (MHE) ; Réaliser des contrôles qualité pour s'assurer que les travaux sont exécutés conformément aux normes de sécurité en vigueur. L'Ingénieur en systèmes de contrôle pourra être sollicité pour accomplir d'autres tâches jugées nécessaires par la direction, dans la mesure où ces demandes sont considérées comme raisonnables. La présente description de poste constitue un résumé des fonctions types associées au rôle ; elle ne se veut ni exhaustive ni limitative quant à l'ensemble des responsabilités, tâches et devoirs potentiels du poste, et demeure sujette à révision. Les responsabilités, tâches et devoirs du titulaire du poste pourront différer de ceux décrits dans la présente fiche de poste, et d'autres missions, assignées au cas par cas, pourront venir s'y ajouter. Votre profil Pour être admissible à ce poste, vous devez satisfaire aux exigences suivantes : Un diplôme d'études collégiales (DEC) en génie électrique ou dans une discipline connexe, ou une formation spécialisée accompagnée d'un minimum de 5 ans d'expérience. Un minimum de 3 ans d'expérience en tant que technicien en contrôle, de préférence dans un environnement d'automatisation. De bonnes compétences techniques et une expérience pratique avérée concernant le matériel et les logiciels d'automatisation. Une bonne compréhension de l'architecture des systèmes de contrôle par automates programmables (PLC) et des dispositifs de contrôle sur le terrain. Une bonne compréhension des systèmes de commande de moteurs à courant continu (CC). Capacité à effectuer la surveillance, la modification et le développement de code en ligne sur n'importe quelle plateforme d'automates ; la maîtrise de Siemens TIA Portal constitue un atout. Expérience des systèmes SCADA et des interfaces homme-machine (IHM) Siemens. Expérience acquise dans un environnement d'entrepôt, de distribution, de production ou de biens de grande consommation (FMCG). Compréhension des protocoles de communication des systèmes de contrôle, tels que les systèmes WCS et WMS. Solides compétences analytiques et souci du détail ; bonne capacité à résoudre des problèmes et approche pragmatique. Expérience de travail avec des systèmes informatisés de gestion de la maintenance (GMAO). Bonne aisance numérique et maîtrise de l'informatique, y compris les outils G-Suite et les programmes MS Office. Activités physiques : Monter ou descendre des échelles et des escaliers. Se déplacer entre différents lieux de travail pour accomplir des tâches dans des espaces restreints ou confiné s. Maintenir une position statique, souvent debout ou assis, pendant une période prolongé e. Ajuster ou déplacer des objets pesant jusqu'à 30 livres (env. 13,6 kg) dans toutes les directions. Travaux impliquant le déplacement d'objets pesant 100 livres (env. 45 kg) ou plus. Communiquer avec d'autres personnes pour échanger des informations. Conditions environnementales : Basses températures et environnements bruyants. Lieu de travail Ce poste est basé au centre de traitement des commandes clients à Montréal. What You Will Do The Controls Engineer will report directly to the respective shift assigned Engineering Team Manager with a dotted line to the Regional Systems Delivery Engineers. As a Controls Engineer working within the Customer Fulfillment Center (CFC), the role will provide front line support to the Automation Control team to ensure that control issues, including PLC code related issues within our live operational systems, are investigated and resolved as quickly as possible. Daily Controls Engineer roles may involve: Where a hardware fault is identified, activate a pre-defined workaround or make temporary modifications to PLC code to allow the operation to continue; Work with the Automation Control team to diagnose and deploy the required code fixes; Provide front line issues investigation of live production control systems (hardware and software) including the use of relevant diagnostic tools such as Profibus / Can Bus networks, Bar Code Readers; Carry out planned maintenance across the site; Analyze data and find solutions to improve MHE performance; Complete quality inspections to ensure work is completed to a safe standard The Controls Engineer may be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks and duties of the job holder might differ from those outlined in the job description and other duties, as assigned, might form part of the job. Who You Are To qualify for this position, you must meet the following requirements: An associates degree in electrical engineering or related discipline or advanced training with a minimum or 5 years experience. A minimum of 3 years’ experience as a controls technician, preferably in an automation environment. Good technical Siemens TIA Portal a plus. Experience with SCADA and Siemens HMI systems. Experience in a warehouse, distribution, production or FMCG environment. Understanding of Control System Communication Protocols such as WCS and WMS systems. Sound analytical skills with an eye for detail; good problem solving ability and a practical approach. Experience working with computerized maintenance management systems. Numerate and PC literate including G-Suite and MS Office programs. Physical Activities: Ascending or descending ladders and stairs. Moving between worksites to accomplish tasks in tight and confined spaces. Remaining in a stationary position, often standing or sitting for a prolonged period. Adjusting or moving objects up to 30 pounds in all directions. Work that includes moving objects up to 100 pounds or more. Communicating with others to exchange information. Environmental Conditions: Low temperatures and noisy environments. Location This position is based at the customer fulfillment center in the Montreal. #LI-BM2 INDOCDNA", "summaryDescription" : "Controls Technician- Day Shift at Ocado Group. Skills: Controls engineering, Automation, PLC systems, Troubleshooting. Investigate and resolve control issues. Activate workaround for hardware failure", "postedDate" : "2026-06-13T20:44:11.504", "createdAt" : "2026-06-13T20:44:11.504", "lastUpdated" : "2026-06-15T03:21:43.908", "ingestTimestamp" : "2026-06-13T20:44:11.504", "mongoId" : "6a2c939074d8ee00a09885f3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Control systems architecture", "Code modification", "Code development", "Maintenance planning", "MHE performance improvement", "Quality control", "Controls engineering", "Automation", "PLC systems", "Troubleshooting", "Systems engineering", "Deployment engineering", "Automation control", "Maintenance operations", "Data analysis", "Quality inspections", "Problem solving", "Field control devices", "DC motor control", "Control system communication protocols", "Warehouse operations", "Distribution operations", "Production operations", "FMCG operations", "Siemens TIA Portal", "SCADA", "HMI", "G-Suite", "MS Office", "CMMS" ], "skillCount" : 30, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 659.6505, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca31b74d8ee00a09aa36c", "title" : "Stockroom Clerk (Day Shift)", "company" : "Bath Fitter", "industry" : "Manufacturing", "salary" : { "min" : 360000.0, "max" : 540000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Stockroom Clerk in India, adjusted for full-time employment in the manufacturing industry." }, "location" : "STE - Plant | Usine", "locations" : [ "STE - Plant | Usine" ], "timestamp" : "2026-06-15T07:18:29.928", "fingerprint" : "f919c1eacc2a38baba0f9584391b90a37436041687d913f488467ac8b68afc1d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.bathfitter.com/en/careers/job/?gh_jid=5255368008", "externalId" : "5255368008", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "onsite" } ], "locationText" : "", "coreResponsibilities" : "Receive and store materials, Pick and pack orders, Maintain inventory accuracy, Operate stockroom equipment, Keep stockroom clean and organized", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Do you want to contribute to the growth of a local company? Are you looking to join a great team where you can help drive team and company success? If so, we want to hear from you! We’re currently looking for a Day Shift Stockroom Clerk (6:25 am to 2:55 pm) at a rate of $23.09 /hour. Why join the Bath Fitter team? Stable, guaranteed work. Group insurance. Retirement plan with employer contributions. Vacation and floating days. Additional holiday time off during the holiday season. Employee discounts however, only those selected to continue in the process will be contacted in person. #Bedard #LI-CB1 #LI-Onsite You can view our full Privacy Policy here", "summaryDescription" : "Stockroom Clerk (Day Shift) at Bath Fitter. Receive and store materials. Pick and pack orders", "postedDate" : "2026-06-13T20:56:37.269", "createdAt" : "2026-06-13T20:56:37.269", "lastUpdated" : "2026-06-15T07:18:29.928", "ingestTimestamp" : "2026-06-13T20:56:37.269", "mongoId" : "6a2ca31b74d8ee00a09aa36c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 654.3475, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c630774d8ee00a08f7f30", "title" : "Customer Experience Specialist – Evening Shift", "company" : "Vention", "industry" : "Industrial Automation", "salary" : { "min" : 57500.0, "max" : 77500.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Experience Specialist in Montreal, QC, Canada, adjusted for the manufacturing industry and remote work." }, "location" : "Montreal, QC, Canada", "locations" : [ "Montreal", "QC", "Canada" ], "timestamp" : "2026-06-15T05:40:15.887", "fingerprint" : "698567aa059226e7f9110a6753518dd64ae232dd9313f2c4e54cab3fd0e2e810", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Vention/744000131900559-customer-experience-specialist-evening-shift-4pm-eastern-midnight-", "externalId" : "744000131900559", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Montreal", "state" : "Quebec", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "remote", "geo" : "45.5031824,-73.5698065" } ], "locationText" : "Montreal, Quebec, Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Customer relationship management" ], "majorSkills" : "Customer Success, Customer Support", "majorSkillsList" : [ "Customer Success", "Customer Support" ], "coreResponsibilities" : "Become an expert on Vention’s platform, Help customers navigate the ecosystem, Support customers along the entire sales cycle, Streamline their customer experience, Manage live-chat and phone calls, Ensure proper routing across the organization, Process order changes and return authorizations, Track shipments, Proactively solve problems, Engage with customers via surveys, Engage with customers via proactive calls, Engage with customers via other touchpoints, Partake in weekly case meetings, Identify opportunities to continuously improve customer service", "teamCollaboration" : "Customer Success team", "domainKnowledge" : "Manufacturing automation", "domainList" : [ "manufacturing-automation" ], "domainSpecificKnowledge" : [ "Manufacturing automation" ], "communicationSkills" : "Clear communication", "continuousLearning" : "Personalized development plans; Bi-annual employee reviews; Mentorship program; Continuous training; Professional development channels; Book allocation program", "problemSolvingSkills" : "Troubleshooting investigations", "specialRequirements" : "Evening shift, Remote on-call availability", "outcomesObjectives" : "Ensure peak customer satisfaction; Maintain positive brand image", "qualificationsBasic" : "Availability for evening shift, Availability for remote on-call window, Curiosity and independence, Clear and effective communication skills, Deep commitment to customer outcomes, Resilience, diplomacy, and calmness under pressure, Fluency in English and French, Comfort working in a fast-paced environment", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Headquartered in Montreal and Berlin, Vention helps manufacturers automate their operations in record time with the only hardware and software AI-powered platform built for the factory floor. Our technology powers over 25,000 machines across 4,000 factories across 5 continents and we have the privilege to work with a significant proportion of Fortune 500 manufacturers, from space rockets, to electrical cars, to robotics. At Vention, you’ll work alongside driven and talented people who care deeply about their craft and the impact they create. We’re a team of high achievers who grow through meaningful work, solving complex challenges, learning fast, and seeing the results of our efforts every day. We move quickly and aim high, but we do it together with care, collaboration, and respect. Our culture celebrates diverse perspectives and supports your growth through intentional development, strong leadership, and opportunities to make a real difference. Vention is looking for an enthusiastic and dedicated Customer Experience Specialist to join the Customer Success team in Montreal. In this role, you will provide first-class customer support to ensure peak customer satisfaction. You will track all points of customer engagement, address customer queries, and identify ways to improve our customer services. We are looking for a technical thinker whose expertise results in excellent customer relationship management and a positive brand image. More specifically, you will: * Become an expert on Vention’s platform and help our customers navigate the ecosystem. * Support our customers along the entire sales cycle and streamline their customer experience. * Manage live-chat and phone calls, ensuring proper routing across the organization. * Process order changes and return authorizations, track shipments, and proactively solve problems. * Engage with customers via surveys, proactive calls, and other touchpoints. * Partake in weekly case meetings, helping identify opportunities to continuously improve customer service. Shift & Availability * Schedule: 4:00 PM (eastern) – 12:00 AM (Midnight), Monday to Friday. * Work Environment: Remote (in-person for events) * On-Call Window: 12:00 AM – 3:00 AM (Remote on-call availability required for urgent customer troubleshooting). ## Qualifications * Availability for the specified evening shift (4 PM eastern –12 AM) and the subsequent remote on-call window (12 AM–3 AM). (Note: On-call duties include additional compensation and guaranteed rest-period time relief following any night calls). * Curiosity and independence to effectively structure and lead troubleshooting investigations. * Clear and effective communication skills. * A deep commitment to customer outcomes, doing what it takes to ensure a positive experience. * Resilience, diplomacy, and calmness under pressure. * Fluency in both English and French (written and spoken). * Comfort working in a fast-paced, rapidly evolving environment. ## Additional Information What We Offer * Career pathing: Real opportunities to grow through personalized development plans, bi-annual employee reviews, and mentorship program * Professional development: Continuous training in performance management, inclusive leadership, leadership operating model, team building, and giving/receiving feedback * Gender diversity & inclusion: Pay equity reviews, inclusive policies, and a Women’s Employee Resource Group offering networking, mentorship, and quarterly learning sessions. * Hybrid work: Enjoy flexibility with our hybrid model, allowing you to work from home on select days. * Community engagement: Two paid volunteering days per year to give back to causes you care about. * Central location: Regular team gatherings and a collaborative office space in the heart of Montreal, surrounded by cafés and restaurants. * Team events: All year round employee events including annual kick-off, employee summit, quarterly happy hours, and department events. * Comprehensive benefits: A complete group benefits plan for you and your family that start day one. What to Expect in Your Interview * Initial Call * Meet the Team * Case or take-home interview * Decision & Offer We’re committed to making every step of the process inclusive and accessible. If you require accommodations at any stage, please let us know, we’ll ensure you have what you need to succeed. Professional Growth & Development Vention believes strongly in promotion from within. For this reason, we structured a comprehensive professional development program that elevate high-performing individuals who deeply understand the inner workings of Vention. This program encompasses: * In-house coaching program with former industry executives working with small cohort of emerging leaders * Quarterly management training on topics ranging from “Giving & Receiving Feedback, to Building high-performing teams, to \"Developing your own Leadership model” * Quarterly World-Class Speaker Series featuring industry leaders sharing their perspective and lessons learned as they build their function and business * Dedicated professional development channels sponsored by the Executive team to foster continuous professional learning * Book allocation program to further your knowledge in your domain of expertise or any business leadership topics Diversity, Inclusion & Belonging at Vention When you join Vention, you join a team of professionals with diverse experiences, backgrounds, and perspectives. Together, we’re building a workplace where everyone belongs, feels valued, and can achieve extraordinary results. We celebrate differences in ideas, in experiences, and in people. Our initiatives in gender equity, career growth, and leadership development are designed to create real opportunities for everyone to thrive. Vention’s culture Vention is an uplifting environment for high achievers. Thinking that Vention’s culture would keep you energized? See our full culture guide [here](https://assets.vention.io/downloads/pdf/CULTUREBOOKV2.pdf?gl=17683jbgclawR0NMLjE3NjI4MDAwNTguQ2p3S0NBaUF0OGJJQmhCcEVpd0F6SDF3NlJqQ2tmaXk1Z19qZkFVWU4wdHg5Y1lEbU9JUFJvdGx3SFpRQXhnaHpNMnZEblcteVkzM1Rob0MxWmdRQXZEX0J3RQ..gcl_au*MTI3OTkxMzM2NS4xNzYxNTgyNzUy).", "summaryDescription" : "Customer Experience Specialist – Evening Shift at Vention. Skills: Customer Success, Customer Support. Become an expert on Vention’s platform. Help customers navigate the ecosystem", "postedDate" : "2026-06-12T13:10:09.000", "createdAt" : "2026-06-13T17:20:31.162", "lastUpdated" : "2026-06-15T05:40:15.887", "ingestTimestamp" : "2026-06-13T17:20:31.162", "mongoId" : "6a2c630774d8ee00a08f7f30", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Customer Success", "Customer Support", "Customer relationship management", "Manufacturing automation" ], "skillCount" : 4, "jobCategory" : "other", "jobSubcategory" : "Client Engineering", "dataQualityScore" : 1.0, "_score" : 653.712, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c6d0274d8ee00a091caf6", "title" : "Emergency Licensed Veterinary Technician (LVT) – Day Shift", "company" : "Lakefield Veterinary Group", "salary" : { "min" : 32.0, "max" : 40.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Puget Sound Veterinary Specialty + Emergency - Gig Harbor, Washington", "locations" : [ "Puget Sound Veterinary Specialty + Emergency - Gig Harbor", "Washington" ], "timestamp" : "2026-06-16T08:55:28.676", "fingerprint" : "dd7570f7a87a2319e658368fdead5fccf8467003ed99b72075e1b1216dd2be8a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/lakefieldveterinarygroup/jobs/4233863009", "externalId" : "4233863009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Gig Harbor", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.3259697,-122.5878659" } ], "locationText" : "Gig Harbor, Washington, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "remoteFriendly" : false, "rawDescription" : "LVT or Experienced Veterinary Assistant – Emergency/Critical Care (all shifts) Location: Puget Sound Veterinary Specialists and Emergency Schedule: Day (6:3a-7p), Mid (1p-1a), Overnight (7p-6:30a) Sign-On Bonus: $5000 for Overnight LVT or VTS About Us: Puget Sound Veterinary Specialists is a specialty animal hospital located in Gig Harbor, Washington. Our team includes highly skilled veterinarians specializing in Emergency/Critical Care, Internal Medicine, Neurology and Oncology, supported by dedicated technicians and client service professionals. We are a medicine and culture focused organization that values teamwork, integrity, compassion, and continuous learning. Our goal is to create an environment where both people and pets feel supported. Position Overview and Schedule: We are seeking experienced Veterinary Assistants and Licensed Technicians to join our Emergency and Critical Care Department team. This role requires a strong commitment to patient care, collaboration, and professionalism in a fast-paced specialty and emergency environment. Schedule details: 3/12’s (4/10 schedule may be considered) Essential Responsibilities: Triage and obtain patient history from owners Perform diagnostic tests and out-patient procedures Administer medications and treatments as directed by DVM Provide oversight and treatment for multiple ER patients, ensuring gold-standard patient nursing and husbandry Provide support and education to pet owners Maintain accurate medical records Discharge patients and answer client questions Fill prescriptions and review with owners Maintain cleanliness of the hospital Required Qualifications: Minimum of 2 years of experience in an ER setting, LVTs must hold an active Washington license or immanent transfer of licensure Strong communication and interpersonal skills Ability to handle fast-paced, high-stress situations with composure Confidence in life-saving procedures such as CPR/BLS Strong phlebotomy and venipuncture skills Compensation & Benefits Competitive hourly rate commensurate with clinical experience: VTS ECC $40-$48 LVT $32-$40 Advanced or Experienced Veterinary Assistant $24-$32 Veterinary Assistant $22-28 $5 per hour differential for all hours worked between 7pm - 7:00am $2 per hour differential for Saturday/Sunday 7am-7pm Tuition assistance for professional development Employee Assistance Program (EAP) Health, dental, and vision insurance (HSA/FSA available) 401(k) with employer match Disability coverage Generous Employee discounts Paid time off (PTO) and call-in shift stipends If you’re looking for a place where you can make an impact, feel supported, and continue to grow in your career, we would love to meet you. For more information about our hospital, please visit pugetsoundvetspecialists.com To apply, please contact Christine Erickson at christine.erickson@lakefieldvet.com ABOUT LAKEFIELD VETERINARY GROUP We believe exceptional veterinary care starts with exceptional people. We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive. As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care. Our Values Our culture is built on five core values that guide how we work and serve: Respect Learning Do the Right Thing Wow Service Fun If these resonate with you, you’ll fit right in. Equal Employment Opportunity Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants. Compensation Range $28—$38 USD", "summaryDescription" : "Emergency Licensed Veterinary Technician (LVT) – Day Shift at Lakefield Veterinary Group", "postedDate" : "2026-06-15T23:15:27.273", "createdAt" : "2026-06-15T23:15:27.273", "lastUpdated" : "2026-06-16T08:55:28.676", "ingestTimestamp" : "2026-06-15T23:15:27.273", "mongoId" : "6a2c6d0274d8ee00a091caf6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 66560, "salaryAnnualMax" : 83200, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 653.71185, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30778af292fd229c025050", "title" : "Customer Experience Leader", "company" : "Indigo Books & Music", "industry" : "Retail", "salary" : { "min" : 35000.0, "max" : 55000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a part-time Customer Experience Leader in Yorkton, Canada, adjusted for lead seniority within the retail industry." }, "location" : "Yorkton, SK, Canada", "locations" : [ "Yorkton", "SK", "Canada" ], "timestamp" : "2026-06-16T10:42:01.220", "fingerprint" : "0959f68c8723993744c3acd1b33ac7ae58f14d997abaa4b31296f17f0d6789e8", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IndigoBooksMusic/744000132076279-customer-experience-leader-part-time-yorkton-sask-", "externalId" : "744000132076279", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Yorkton", "state" : "Saskatchewan", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "51.2120450,-102.4612430" } ], "locationText" : "Yorkton, Saskatchewan, Canada", "employmentType" : "PART_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Budget management", "Cost centre management", "Talent management", "Talent acquisition" ], "softSkillsList" : [ "Leadership", "Change management" ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Change management" } ], "majorSkills" : "Customer experience, Sales plans, Store operations", "majorSkillsList" : [ "Customer experience", "Sales plans", "Store operations" ], "coreResponsibilities" : "Lead store operations, Execute work contributing to store operations, Execute work contributing to customer experience, Support achievement of strategic priorities, Ensure budget management, Ensure cost centre management, Contribute to achievement of sales plans, Contribute to profitability, Contribute to growth, Inspire customer-centric culture, Bring Indigo's mission to life, Meet customer needs, Open the store, Close the store, Manage daily store operations, Maintain visual standards, Achieve sales plans, Exceed sales plans, Ensure team is informed about products, Ensure team is informed about promotions, Ensure team is informed about programs, Support planning of work, Support prioritization of work, Support execution of work, Be responsible for facilities, Be responsible for maintenance, Be responsible for health and safety, Be responsible for loss prevention, Live High Performance Characteristics, Inspire High Performance Characteristics, Lead Story Telling culture, Practice Feedback, Role model Feedback, Practice Coaching, Role model Coaching, Participate in talent calibration, Contribute to talent management, Contribute to talent acquisition, Contribute to development of CER talent, Collaborate with others, Work cross functionally, Celebrate diversity of thought, Role model diversity of thought, Celebrate inclusion, Role model inclusion, Cultivate environment of trust, Enable people to bring best selves to work, Embrace change, Role model change, Foster environment where health and safety is top, Ensure health and safety of each other, Ensure health and safety of customers", "teamCollaboration" : "Store Leadership team; Cross functionally", "projectManagementSkills" : [ "Prioritization", "Planning", "Execution" ], "problemSolvingSkills" : "Systemic thinking", "specialRequirements" : "Ability to lift medium to large items", "outcomesObjectives" : "Achieve sales plans; Exceed sales plans; Long-term desired outcome of profitability; Long-term desired outcome of growth", "qualificationsBasic" : "1-2 years customer service experience, 1-2 years merchandising experience, 1-2 years operations role, Experience leading others, Knowledge of Provincial Health & Safety standards, Ability to lift up to 40 pounds, Minimum 25 Hours a week availability, Availability evenings and weekends, Availability early mornings, Availability holidays", "qualificationsPreferred" : "Demonstrated commitment to exceptional employee experience, Demonstrated commitment to exceptional customer experience, Performance orientated, Ability to exercise good business acumen, Ability to exercise systemic thinking, Ability to prioritize, Ability to plan, Ability to execute, Agile", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Current Indigo employees should apply through the Internal Mobility page using your @indigo.ca email address. Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture. WHO WE ARE * We love books and all things beautiful * We are Canada’s Cultural Department Store * Books are our heart and our soul and Great Books are JUST the Beginning… We play by the following rules: * We exist to add joy to our customers’ lives each and every time they interact with us and our products * Our job is to create joyful moments for our customers * We treat each other the way we’d treat a valued friend * We inspire each other to do our best work * We seek to ignite creativity and innovation every day * We give back to the communities in which we operate WHAT YOU’LL DO: The Customer Experience Leader (CEL) is a member of the Store’s Leadership Team and is responsible for leading and executing work that contributes to the Store's operations and customer experience. Talent in the role supports the achievement of strategic priorities that are cascaded from the Retail Strategic Initiatives to the Store and Functional level. The CEL ensures budget and cost centre management while contributing to the achievement of the Store’s sales plans and long-term desired outcome of profitability and growth. In this role, you’ll: * Work collaboratively with the Store Leadership team to inspire a customer-centric culture bringing to life Indigo’s mission while incorporating both physical and online channels to meet the customer needs * Be responsible for the opening and closing of the store, the daily store operations, customer experience, maintaining visual standards and achieving or exceeding sales plans * Ensure the team is well informed about the products that Indigo carries, promotions and programs * Support the planning, prioritization and execution of the work you and the team are doing * Be responsible for the facilities, maintenance, health and safety and loss prevention of the store on the shift you are leading * Live and inspire Indigo's High Performance Characteristics and lead a Story Telling culture * Practice and role model Feedback and Coaching - The Indigo Way * Participate in talent calibration and contribute to talent management and acquisition activities to support Indigo’s goal to build strong teams and attract and develop the best talent * Contribute to the development of CER talent * Collaborate with others and work cross functionally while celebrating and role modelling diversity of thought and inclusion * Cultivate an environment of trust where the opinions, voices, and well-being of employees are valued, enabling people to bring their best selves to work * Embrace and role model change * Foster an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers ## Qualifications WHO YOU ARE: * 1-2 years of experience in a customer service, merchandising or operations role * Demonstrated commitment to creating an exceptional employee and customer experience * Experience leading others * Performance orientated * Ability to exercise good business acumen and systemic thinking that supports meaningful decisions * Ability to prioritize, plan and execute while being agile * Knowledge of Provincial Health & Safety standards * Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques * Minimum 25 Hours a week availability that includes evenings and weekends and could include early mornings and holidays ## Additional Information At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at 1 (888) 881-3177 (toll free) or Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process. WELCOME HOME", "summaryDescription" : "Customer Experience Leader at Indigo Books & Music. Skills: Customer experience, Sales plans, Store operations. Lead store operations. Execute work contributing to store operations", "postedDate" : "2026-06-14T19:41:29.000", "createdAt" : "2026-06-16T01:31:34.424", "lastUpdated" : "2026-06-16T10:42:01.220", "ingestTimestamp" : "2026-06-16T01:31:34.424", "mongoId" : "6a30778af292fd229c025050", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Leadership", "Change management", "Customer experience", "Sales plans", "Store operations", "Budget management", "Cost centre management", "Talent management", "Talent acquisition", "Prioritization", "Planning", "Execution" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 653.5531, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30689af292fd229cfc494e", "title" : "Customer Experience Leader", "company" : "Indigo Books & Music", "industry" : "Retail", "salary" : { "min" : 35000.0, "max" : 50000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a part-time Customer Experience Leader in Yorkton, Canada, adjusted for lead seniority within the retail industry." }, "location" : "Yorkton, SK, Canada", "locations" : [ "Yorkton", "SK", "Canada" ], "timestamp" : "2026-06-16T10:31:46.362", "fingerprint" : "3ff31c008a9159a2ca60409d8ae7d2ececd5dd679dd278c1ee752787975633a9", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IndigoBooksMusic/744000132076279-customer-experience-leader-part-time-yorkton-sask-", "externalId" : "744000132076279", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Yorkton", "state" : "Saskatchewan", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "51.2120450,-102.4612430" } ], "locationText" : "Yorkton, Saskatchewan, Canada", "employmentType" : "PART_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Budget management", "Cost centre management", "Talent management", "Talent acquisition" ], "hardSkillsList" : [ "Visual standards maintenance", "Health and safety", "Loss prevention" ], "softSkillsList" : [ "Customer-centric", "Story Telling", "Feedback", "Coaching", "Diversity of thought", "Inclusion", "Trust", "Change" ], "hardSkills" : [ { "name" : "Visual standards maintenance", "level" : "intermediate" }, { "name" : "Health and safety", "level" : "intermediate" }, { "name" : "Loss prevention", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer-centric" }, { "name" : "Story Telling" }, { "name" : "Feedback" }, { "name" : "Coaching" }, { "name" : "Diversity of thought" }, { "name" : "Inclusion" }, { "name" : "Trust" }, { "name" : "Change" } ], "majorSkills" : "Customer experience, Sales plans achievement, Store operations", "majorSkillsList" : [ "Customer experience", "Sales plans achievement", "Store operations" ], "coreResponsibilities" : "Lead store operations, Execute work contributing to store operations, Execute work contributing to customer experience, Support achievement of strategic priorities, Ensure budget management, Ensure cost centre management, Contribute to achievement of sales plans, Contribute to profitability, Contribute to growth, Inspire customer-centric culture, Bring Indigo's mission to life, Meet customer needs, Open store, Close store, Manage daily store operations, Maintain visual standards, Achieve sales plans, Exceed sales plans, Inform team about products, Inform team about promotions, Inform team about programs, Support planning of work, Support prioritization of work, Support execution of work, Manage facilities, Manage maintenance, Manage health and safety, Manage loss prevention, Inspire High Performance Characteristics, Lead Story Telling culture, Practice Feedback, Practice Coaching, Participate in talent calibration, Contribute to talent management, Contribute to talent acquisition, Contribute to development of CER talent, Collaborate with others, Work cross functionally, Celebrate diversity of thought, Role model diversity of thought, Celebrate inclusion, Role model inclusion, Cultivate environment of trust, Enable people to bring best selves to work, Embrace change, Role model change, Foster environment where health and safety is top, Ensure health and safety of each other, Ensure health and safety of customers", "teamCollaboration" : "Store Leadership team; Cross functionally; With others", "projectManagementSkills" : [ "Prioritization", "Planning", "Execution" ], "problemSolvingSkills" : "Systemic thinking", "specialRequirements" : "Ability to lift medium to large items", "outcomesObjectives" : "Achieve sales plans; Exceed sales plans; Long-term profitability; Long-term growth", "qualificationsBasic" : "1-2 years customer service experience, 1-2 years merchandising experience, 1-2 years operations experience, Experience leading others, Knowledge of Provincial Health & Safety standards, Ability to lift up to 40 pounds, Minimum 25 hours a week availability, Availability includes evenings and weekends", "qualificationsPreferred" : "Demonstrated commitment to exceptional employee experience, Demonstrated commitment to exceptional customer experience, Performance oriented, Ability to exercise good business acumen, Ability to exercise systemic thinking, Ability to prioritize, Ability to plan, Ability to execute, Agile, Availability includes early mornings, Availability includes holidays", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Current Indigo employees should apply through the Internal Mobility page using your @indigo.ca email address. Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture. WHO WE ARE * We love books and all things beautiful * We are Canada’s Cultural Department Store * Books are our heart and our soul and Great Books are JUST the Beginning… We play by the following rules: * We exist to add joy to our customers’ lives each and every time they interact with us and our products * Our job is to create joyful moments for our customers * We treat each other the way we’d treat a valued friend * We inspire each other to do our best work * We seek to ignite creativity and innovation every day * We give back to the communities in which we operate WHAT YOU’LL DO: The Customer Experience Leader (CEL) is a member of the Store’s Leadership Team and is responsible for leading and executing work that contributes to the Store's operations and customer experience. Talent in the role supports the achievement of strategic priorities that are cascaded from the Retail Strategic Initiatives to the Store and Functional level. The CEL ensures budget and cost centre management while contributing to the achievement of the Store’s sales plans and long-term desired outcome of profitability and growth. In this role, you’ll: * Work collaboratively with the Store Leadership team to inspire a customer-centric culture bringing to life Indigo’s mission while incorporating both physical and online channels to meet the customer needs * Be responsible for the opening and closing of the store, the daily store operations, customer experience, maintaining visual standards and achieving or exceeding sales plans * Ensure the team is well informed about the products that Indigo carries, promotions and programs * Support the planning, prioritization and execution of the work you and the team are doing * Be responsible for the facilities, maintenance, health and safety and loss prevention of the store on the shift you are leading * Live and inspire Indigo's High Performance Characteristics and lead a Story Telling culture * Practice and role model Feedback and Coaching - The Indigo Way * Participate in talent calibration and contribute to talent management and acquisition activities to support Indigo’s goal to build strong teams and attract and develop the best talent * Contribute to the development of CER talent * Collaborate with others and work cross functionally while celebrating and role modelling diversity of thought and inclusion * Cultivate an environment of trust where the opinions, voices, and well-being of employees are valued, enabling people to bring their best selves to work * Embrace and role model change * Foster an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers ## Qualifications WHO YOU ARE: * 1-2 years of experience in a customer service, merchandising or operations role * Demonstrated commitment to creating an exceptional employee and customer experience * Experience leading others * Performance orientated * Ability to exercise good business acumen and systemic thinking that supports meaningful decisions * Ability to prioritize, plan and execute while being agile * Knowledge of Provincial Health & Safety standards * Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques * Minimum 25 Hours a week availability that includes evenings and weekends and could include early mornings and holidays ## Additional Information At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at 1 (888) 881-3177 (toll free) or Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process. WELCOME HOME", "summaryDescription" : "Customer Experience Leader at Indigo Books & Music. Skills: Customer experience, Sales plans achievement, Store operations. Lead store operations. Execute work contributing to store operations", "postedDate" : "2026-06-14T19:41:29.000", "createdAt" : "2026-06-16T00:29:12.924", "lastUpdated" : "2026-06-16T10:31:46.362", "ingestTimestamp" : "2026-06-16T00:29:12.924", "mongoId" : "6a30689af292fd229cfc494e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Visual standards maintenance", "Health and safety", "Loss prevention", "Customer-centric", "Story Telling", "Feedback", "Coaching", "Diversity of thought", "Inclusion", "Trust", "Change", "Customer experience", "Sales plans achievement", "Store operations", "Budget management", "Cost centre management", "Talent management", "Talent acquisition", "Prioritization", "Planning", "Execution" ], "skillCount" : 21, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 653.09576, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307ebaf292fd229c051d21", "title" : "Production Associate Impact Day Shift", "company" : "Cornerstone Building Brands", "industry" : "Building Materials", "salary" : { "min" : 1600.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Rocky Mount, VA, United States", "locations" : [ "Rocky Mount", "VA", "United States" ], "timestamp" : "2026-06-16T11:49:10.452", "fingerprint" : "c12e4bb7607e7ef00c179dc8a9a0cbc6ab5e89b285c5ade36e6d98e5150f271f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/CornerstoneBuildingBrandsCareers/3743990013587406-production-associate-impact-day-shift", "externalId" : "3743990013587406", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Rocky Mount", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.9962007,-79.8909474" } ], "locationText" : "Rocky Mount, Virginia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at [http://cornerstonebuildingbrands.com](https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Furl.uk.m.mimecastprotect.com%2Fs%2F5UadCoYP9H2912xuVi3TpeFXo%3Fdomain%3Dcornerstonebuildingbrands.com%2F&data=05%7C02%7CRosario.RudaBart%40cielotalent.com%7C36055b5417fb4ad90ebc08de999e6992%7C323f7593ae224bc78318fac0fdaa533b%7C0%7C0%7C639117102832114484%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=yC4H2LaC7htzVouI2rceai6punZrtft5m2ybWjEksRw%3D&reserved=0). JOB DETAILS Base Pay Rate: $16.00 per hour DUTIES AND RESPONSIBILITIES The Production Associate is responsible for the fabrication and production of the component parts for the final assembly of windows. Successful candidates enjoy working in a fast-paced, physically demanding, and repetitive work environment, which includes heavy lifting or working with your hands. This job description is reflective of tasks that will be performed in a variety of departments. * Training period require working Monday through Friday 6a - 6p and could last up to 6 weeks approximately * Perform repetitive workstation operations to mass-produce windows, doors, and glass units * May support the window operations in delivering, wrapping, loading, and unloading of materials or windows * Perform any workstation function using hand or power tools, saws, welders, or routers * Understand and carry out verbal instructions * Read and carry out simple written instructions * Read work orders, labels, and schedules * Use a tape measure (will be asked to read measurements during interview), inspect, examine, and observe for product defects * Make fraction and decimal conversions * Operate any equipment needed to perform a job * Perform other duties as assigned * Provide on-the-job training to new employees ## Qualifications * Must be at least 18 years of age to apply * Must be authorized to work in the US * Must be able to pass a background check and drug test * Ability to carry out written or verbal instructions * Ability to stand for extended periods * Ability to lift up to 50 pounds on a continual basis above shoulder height and below the waist * Preferably with experience in manufacturing * Preferably with experience reading a tape measure ## Additional Information Address: 433 N. Main St. Rocky Mount Virginia 24151 Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time team members receive* medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment. Full-time is defined as regularly working 30+ hours per week. *Union programs may vary depending on the collective bargaining agreement All your information will be kept confidential according to EEO guidelines Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time team members receive* medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. Full-time is defined as regularly working 30+ hours per week. *Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster [here](https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf). You can also view Your Right to Work Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/IERRightToWorkPoster%20Eng_Es.pdf) along with This Organizations Participation in E-Verify Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf). If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. [California Consumer Privacy Act (CCPA) of 2018](https://protect-eu.mimecast.com/s/eNd6CWnRzfPyKNJu6xdQe?domain=cornerstonebuildingbrands.com) Must be at least 18 years of age to apply. Note to External Recruiters Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.", "summaryDescription" : "Production Associate Impact Day Shift at Cornerstone Building Brands", "postedDate" : "2026-06-11T19:31:48.000", "createdAt" : "2026-06-16T01:36:59.437", "lastUpdated" : "2026-06-16T11:49:10.452", "ingestTimestamp" : "2026-06-16T01:36:59.437", "mongoId" : "6a307ebaf292fd229c051d21", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 3328000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 640.7035, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "694ae6ce70f0b99d589b27b4", "title" : "Collections Associate (French/English Bilingual)", "company" : "Hyundai Capital Canada", "industry" : "Banking", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Collections Associate in Toronto, Canada, adjusted for the Financial Services industry." }, "location" : "Canada-Ontario-Toronto", "locations" : [ "Canada-Ontario-Toronto" ], "timestamp" : "2026-06-15T08:16:39.392", "fingerprint" : "59fff98024f01964635bcd9d4bf0ff0a40c7c3b909321bd05345cd626e1f0f00", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=107163", "externalId" : "107163", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "technicalSkills" : "Microsoft Excel", "professionalSkills" : [ "Negotiation skills", "Conflict management", "Problem solving" ], "hardSkillsList" : [ "Collections techniques", "Late-stage delinquency analysis" ], "softSkillsList" : [ "Negotiation", "Conflict resolution" ], "hardSkills" : [ { "name" : "Collections techniques", "level" : "intermediate" }, { "name" : "Late-stage delinquency analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Negotiation" }, { "name" : "Conflict resolution" } ], "majorSkills" : "Collections, Negotiation, Customer relations", "majorSkillsList" : [ "Collections", "Negotiation", "Customer relations" ], "coreResponsibilities" : "Collect on active accounts, Collect end-of-term billing, Collect First Payment Default accounts, Analyze for potential fraud, Collect Missed First Payment accounts, Fix procedural issues, Collect on non-performing loans, Negotiate payment amounts, Recommend accounts for Notice of Default", "teamCollaboration" : "Collections KPIs", "domainKnowledge" : "Canadian collection regulations", "domainList" : [ "canadian-collection-regulations" ], "domainSpecificKnowledge" : [ "Canadian collection regulations" ], "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "Rotating shifts, Monday to Saturday", "outcomesObjectives" : "Maximize payments; Preserve customer relationship", "qualificationsBasic" : "2+ years Collections Analyst experience, Automotive collections experience, Canadian collection practices knowledge, Microsoft Excel intermediate experience, Read, write, speak English, Read, write, speak French", "qualificationsPreferred" : "College Degree a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Finance and Genesis Finance. Through a network of over 450 Hyundai/Kia dealerships and Genesis distributors nationwide, we provide indirect vehicle financing and leasing solutions to consumers and commercial customers. Employee Value Prop and Culture: Our employees contribute every day to a culture that is fast-paced, dynamic, energized, agile, and collaborative. From our various employee programs to the unique design of our offices, we strive to foster a connected, fun, positive and rewarding company culture where employees feel appreciated for their contributions, proud of their company, and passionately invested in HCCA's success. Global One Company: Many countries. One identity. Hyundai Capital has offices across the world, including South Korea, the United States, China, the United Kingdom, Germany, and Brazil. Our work environments are designed with specific themes in mind to achieve a consistent global identity that reflects our values: simplicity, collaboration, elements of nature and symmetry. Position Details: The Bilingual Associate, Collections is responsible for the assessment and collection of past due accounts, maximizing payments from customers while preserving a healthy and respectful relationship with them. While the role mainly requires attending inbound calls, making outbound calls, and replying to emails from customers, other collections administrative tasks are required to achieve the individual and collective collections KPIs. The Associate will work the rotating shifts between the hours of 8 am to 8 pm between Monday and Saturday. Therefore, flexibility is required. We are currently hiring for four (4) openings, with a start date scheduled for January 2026. Duties and Responsibilities: Collect on active accounts in any stage of delinquency (1-120+ DPD) maximizing payment account Collect end-of-term billing on terminated accounts Collect on First Payment Default accounts and analyze for potential fraud Collect Missed First Payment accounts and fix the applicable procedural issue Collect on non-performing loans and negotiate best possible payment amount Recommend eligible accounts that are 45+ DPD for Notice of Default procedure All other duties as assigned 2+ years of experience as a Collections Analyst Significant previous experience in automotive collections Knowledge of effective collections techniques for late-stage delinquent accounts Education & Certification High school graduate (required), College Degree a plus Knowledge, Skills, & Abilities Knowledge of Canadian collection practices and regulations Highly effective negotiation skills Capable of managing conflict, de-escalating situations, and finding solutions suitable for both customers and the company Intermediate experience in Microsoft Excel Must be able to read, write, and speak in English and French Hyundai Capital Canada Inc. is committed to acknowledge applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Canada-Ontario-Toronto", "summaryDescription" : "Collections Associate (French/English Bilingual) at Hyundai Capital Canada. Skills: Collections, Negotiation, Customer relations. Collect on active accounts. Collect end-of-term billing", "createdAt" : "2026-06-14T01:34:01.293", "lastUpdated" : "2026-06-15T08:16:39.392", "ingestTimestamp" : "2026-06-14T01:34:01.293", "mongoId" : "694ae6ce70f0b99d589b27b4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Collections techniques", "Late-stage delinquency analysis", "Negotiation", "Conflict resolution", "Collections", "Customer relations", "Negotiation skills", "Conflict management", "Problem solving", "Canadian collection regulations" ], "skillCount" : 10, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 639.0916, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cabec74d8ee00a09cdc71", "title" : "Customer Experience Associate", "company" : "Charger Logistics Inc", "industry" : "Transportation/Trucking/Railroad", "salary" : { "min" : 100000.0, "max" : 150000.0, "currency" : "HNL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Experience Associate in San Pedro Sula, Honduras, adjusted for the logistics industry." }, "location" : "San Pedro Sula, Cortés Department, Honduras", "locations" : [ "San Pedro Sula, Cortés Department, Honduras" ], "timestamp" : "2026-06-16T04:26:13.457", "fingerprint" : "d606d3d050414610eb2dfba7488332aa78c55700bc22b752d156e1f0cccd6adc", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/C0940F9637/apply", "externalId" : "C0940F9637", "industryFunction" : { }, "locationPoint" : "15.50585,-88.02588", "structuredLocations" : [ { "city" : "San Pedro Sula", "state" : "Cortés Department", "country" : "Honduras", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "16.3371281,-86.4823001" } ], "locationText" : "San Pedro Sula, Cortés Department, Honduras", "employmentType" : "FULL_TIME", "minimumEducation" : "College diploma or University Degree", "remoteFriendly" : false, "rawDescription" : "Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team. **Schedule Availability:** Afternoon Shift: Monday through Friday 3pm to 11pm, alternating weekends **Responsibilities:** * Build expert and dynamic knowledge of company products and services. * Build rapport with customers by engaging with them in an inviting, friendly and professional manner to build a lasting relationship. * Provide track and trace updates for the shipments. * Continually update customers as to the status of each order as required and solve customer specific freight issues. * Entering, updating and processing customer orders on various interfaces. * Ensure and confirm pickup and delivery appointments for drivers. * Coordinating with other departments to clear customs paperwork. * Follow established procedures for processing bills. * Perform duties assigned by the Customer Service Manager. **Requirements** * College diploma or University Degree. * Previous logistics or customer service experience is an asset. * Ability to solve problems and alleviate conflicts or escalate tactfully. * Strong time management with an ability to prioritize and multitask. * Proficient in Microsoft Office, with aptitude to learn new software and systems. * Fluency in English is a must. **Benefits** * Competitive Salary * Career Growth \"_In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability. We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you'll be given support and room to develop your own strategies. If this sounds like what you're looking for, then we might be the place for you. We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge.”_", "summaryDescription" : "Customer Experience Associate at Charger Logistics Inc", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-14T20:21:31.589", "lastUpdated" : "2026-06-16T04:26:13.457", "ingestTimestamp" : "2026-06-14T20:21:31.589", "mongoId" : "6a2cabec74d8ee00a09cdc71", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/C0940F9637", "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 638.5865, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305118f292fd229cef981d", "title" : "Customer Support Consultant - Bilingual (French & English)", "industry" : "Support", "salary" : { "min" : 20.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T13:42:50.593", "fingerprint" : "5c9f6c53a0840632a1a89c70441ac0d9b22c537bdd5c1634f141044edf3713cb", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/fd8eea7c-0dc3-4c62-9007-eb45c6860e90/apply", "externalId" : "fd8eea7c-0dc3-4c62-9007-eb45c6860e90", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Post-secondary", "technicalSkills" : "Microsoft Office Suite, Microsoft Teams", "professionalSkills" : [ "Customer service", "Technical aptitude", "Bilingual communication" ], "hardSkillsList" : [ "Laboratory diagnostics interpretation" ], "hardSkills" : [ { "name" : "Laboratory diagnostics interpretation", "level" : "intermediate" } ], "majorSkills" : "Customer support, Bilingual communication, Veterinary diagnostics", "majorSkillsList" : [ "Customer support", "Bilingual communication", "Veterinary diagnostics" ], "coreResponsibilities" : "Act as primary liaison, Resolve customer inquiries, Coordinate lab services, Manage high-volume interactions, Maintain service quality, Maintain accuracy, Handle inbound customer inquiries, Provide fast resolutions, Provide accurate resolutions, Communicate clearly in French, Communicate clearly in English, Adapt messaging to audiences, Provide clarification of test results, Interpret laboratory test results, Support follow-up testing coordination, Coordinate sample logistics, Track sample logistics, Use internal systems, Use documentation tools, Resolve issues efficiently, Maintain attention to detail, Multitask across communication channels, Ensure high-quality customer experience", "teamCollaboration" : "Collaboration with lab teams", "domainKnowledge" : "Veterinary diagnostics", "domainList" : [ "veterinary-diagnostics" ], "domainSpecificKnowledge" : [ "Veterinary diagnostics" ], "toolProficiency" : [ "Internal systems", "Documentation tools" ], "communicationSkills" : "Adapt messaging", "continuousLearning" : "Structured training; Virtual onboarding", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Consistent schedule discipline, Digital literacy", "outcomesObjectives" : "Timely resolution of inquiries; Seamless coordination of lab services", "qualificationsBasic" : "Full professional fluency in French and English, Customer service experience, Contact center experience, Veterinary practice experience, Laboratory environment experience, Technical support experience, Problem-solving skills, Exceptional attention to detail, Organizational ability, Comfort with computer systems, Troubleshooting tools experience, Digital workflows experience, Ability to work in high-volume phone environment, Interpersonal skills, Ability to learn quickly, Apply new procedures, Reliable high-speed wired internet, Dedicated quiet workspace", "qualificationsPreferred" : "Post-secondary education in scientific field, Post-secondary education in technical field, Post-secondary education in computer-related field, Equivalent experience to post-secondary education", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities In this role, you will act as the primary liaison between customers and veterinary diagnostic laboratories, ensuring timely resolution of inquiries and seamless coordination of lab-related services. You will be expected to manage high-volume interactions while maintaining service quality and accuracy. Handle inbound customer inquiries (50–70 calls per day), providing fast and accurate resolutions in a time-sensitive environment Communicate clearly in both French (preferably Québécois) and English, adapting messaging to technical and non-technical audiences Provide clarification and interpretation of laboratory test results and support follow-up testing coordination Coordinate sample logistics, including pickup, delivery, and tracking in collaboration with lab teams Use internal systems and documentation tools in real time to resolve issues efficiently during customer interactions Maintain strong attention to detail while multitasking across phone, email, and digital communication channels Ensure high-quality customer experience aligned with service standards in veterinary diagnostics Requirements This role requires a strong combination of bilingual communication ability, technical aptitude, and customer service excellence in a fast-paced, structured environment. You must be comfortable working remotely with consistent schedule discipline and strong digital literacy. Full professional fluency in French and English (written and spoken) is mandatory Proven experience in customer service, contact centers, veterinary practice, laboratory environments, or technical support roles Strong problem-solving skills with exceptional attention to detail and organizational ability High comfort level with computer systems, troubleshooting tools, and digital workflows (e.g., Microsoft Office Suite and collaboration tools such as Microsoft Teams) Ability to work in a high-volume, phone-intensive environment for extended periods (up to 8 hours/day) Strong interpersonal skills with the ability to quickly build rapport and trust with customers Ability to learn quickly and apply new procedures across varied customer scenarios Post-secondary education in a scientific, technical, or computer-related field (or equivalent experience) preferred Reliable high-speed wired internet connection and a dedicated quiet workspace for remote work Benefits Hourly compensation starting at $20/hour, based on experience Eligibility for annual performance bonus Health, dental, and vision insurance coverage Fully remote work with company-provided equipment (laptop, headset, monitor, docking station) Structured training and onboarding delivered virtually Stable schedule with defined shifts and predictable working hours Opportunity to contribute to meaningful work in animal health diagnostics within a global organization such as IDEXX Inclusive and supportive work culture focused on learning, growth, and continuous improvement ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Customer Support Consultant - Bilingual (French & English). Skills: Customer support, Bilingual communication, Veterinary diagnostics. Act as primary liaison. Resolve customer inquiries", "postedDate" : "2026-06-15T08:33:10.461", "createdAt" : "2026-06-15T08:33:10.461", "lastUpdated" : "2026-06-16T13:42:50.593", "ingestTimestamp" : "2026-06-16T03:22:09.844", "mongoId" : "6a305118f292fd229cef981d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Laboratory diagnostics interpretation", "Customer support", "Bilingual communication", "Veterinary diagnostics", "Customer service", "Technical aptitude", "Internal systems", "Documentation tools" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 633.10486, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "6a307b27f292fd229c0446d6", "title" : "Customer Experience Specialist (Leasing/Customer Service)", "company" : "Cottonwood Residential", "industry" : "Real Estate", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Experience Specialist in St. Petersburg, Florida, adjusted for the Real Estate industry." }, "location" : "St. Petersburg, Florida, United States", "locations" : [ "St. Petersburg", "Florida", "United States" ], "timestamp" : "2026-06-16T12:10:30.118", "fingerprint" : "7995272c6dfc389ea474ebe1a7f7460359895827f6fc3017648acfb7d332a0f3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/cottonwoodresidential/jobs/6032232004", "externalId" : "6032232004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "St. Petersburg", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.7712264,-82.6340259" } ], "locationText" : "St. Petersburg, Florida, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Greet all customers, Respond to resident and prospect inquiries, Answer all phone calls, Take detailed notes, Ensure apartments are ready, Walk buildings and amenities, Maintain community-related communications, Organize package room daily, Assist in planning community events, Assist with social media marketing, Maintain vendor relationships", "teamCollaboration" : "Work with residents; Work with prospects; Work with vendors", "domainKnowledge" : "Cottonwood Standards", "domainList" : [ "cottonwood-standards" ], "domainSpecificKnowledge" : [ "Cottonwood Standards" ], "communicationSkills" : "Clear communication", "continuousLearning" : "Desire to learn", "problemSolvingSkills" : "Solve problems", "specialRequirements" : "Flexible schedule required, Weekends and evening hours", "outcomesObjectives" : "Help residents feel at home; Assist prospects in finding apartments; Create an unforgettable experience", "qualificationsBasic" : "Full-time employment", "qualificationsPreferred" : "Room to grow into management positions", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Cottonwood Bayview Apartments in St. Pete, FL. In this role, you will work full-time. A flexible schedule is required and includes weekends and evening hours. As a Customer Experience Specialist you: Put your upbeat attitude, communication skills, and creativity into action. Stand and smile when greeting all customers including prospects, residents, and vendors when they enter the office. Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text. Answer all phone calls to the property and take detailed notes and information. Ensure apartments are ready to show daily and for upcoming move-ins. Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents. Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters. Assist in planning community events and social media marketing. Organize package room daily as packages are delivered. Maintain community-related communications and vendor relationships. Begin to kick start your career with room to grow into future management positions. Compensation & Benefits Competitive base pay and quarterly bonus structure! Full health, vision, dental, life, and disability benefits - available within 1-30 days! Generous 401k and HSA Company match! Paid time off – eligible for 3 weeks (120 hours) in 1st year! 10.5 paid holidays! Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who enter our doors because we can’t wait to see you welcome customers to their Home at Last!", "summaryDescription" : "Customer Experience Specialist (Leasing/Customer Service) at Cottonwood Residential. Greet all customers. Respond to resident and prospect inquiries", "postedDate" : "2026-06-16T01:20:51.346", "createdAt" : "2026-06-16T01:20:51.346", "lastUpdated" : "2026-06-16T12:10:30.118", "ingestTimestamp" : "2026-06-16T01:20:51.346", "mongoId" : "6a307b27f292fd229c0446d6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Cottonwood Standards" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 632.5803, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d13cf74d8ee00a0ae6cbf", "title" : "Customer Experience Manager", "company" : "Glade Optics", "industry" : "Outdoor & Apparel", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Retail industry in Breckenridge, United States, adjusted for seniority and company size." }, "location" : "Breckenridge, CO", "locations" : [ "Breckenridge", "CO" ], "timestamp" : "2026-06-16T05:26:21.462", "fingerprint" : "77d00180c2de5add68bb3d1975bcd18428c1b088d91a4e1e819f5b8384ac492b", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://the-digital-stronghold.breezy.hr/p/ebbbafc7aa2d-customer-experience-manager-glade-optics", "externalId" : "ebbbafc7aa2d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Breckenridge", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.4829124,-106.0465486" } ], "locationText" : "Breckenridge, Colorado, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join Glade Optics At Glade Optics, we", "summaryDescription" : "Customer Experience Manager at Glade Optics", "createdAt" : "2026-06-14T18:55:59.302", "lastUpdated" : "2026-06-16T05:26:21.462", "ingestTimestamp" : "2026-06-14T18:55:59.302", "mongoId" : "6a2d13cf74d8ee00a0ae6cbf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "_score" : 632.1145, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305118f292fd229cef981c", "title" : "Customer Support Consultant - Bilingual (French & English)", "industry" : "Support", "salary" : { "min" : 20.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Canada", "locations" : [ "Canada" ], "timestamp" : "2026-06-16T12:55:55.283", "fingerprint" : "60fa25bac380bdf097f66aa6404b0b88e2450eb467ee9f2e95d612b23957c8a5", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/d7a78641-9f4b-4345-9cd2-87cdf452b0b9/apply", "externalId" : "d7a78641-9f4b-4345-9cd2-87cdf452b0b9", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Canada", "employmentType" : "FULL_TIME", "minimumEducation" : "Post-secondary", "technicalSkills" : "Microsoft Office Suite, Microsoft Teams", "professionalSkills" : [ "Customer service excellence", "Time-sensitive environment", "Technical aptitude", "Organizational ability" ], "hardSkillsList" : [ "Bilingual communication" ], "hardSkills" : [ { "name" : "Bilingual communication", "level" : "intermediate" } ], "majorSkills" : "Customer Success, Bilingual communication", "majorSkillsList" : [ "Customer Success", "Bilingual communication" ], "coreResponsibilities" : "Act as primary liaison, Ensure timely resolution of inquiries, Coordinate lab-related services, Manage high-volume interactions, Maintain service quality, Maintain accuracy, Handle inbound customer inquiries, Provide fast resolutions, Provide accurate resolutions, Communicate clearly in French, Communicate clearly in English, Adapt messaging to audiences, Provide clarification of test results, Provide interpretation of test results, Support follow-up testing coordination, Coordinate sample logistics, Track sample logistics, Use internal systems in real time, Use documentation tools in real time, Resolve issues efficiently, Maintain attention to detail, Multitask across communication channels, Ensure high-quality customer experience", "teamCollaboration" : "Collaboration with lab teams", "domainKnowledge" : "Veterinary diagnostics", "domainList" : [ "veterinary-diagnostics" ], "domainSpecificKnowledge" : [ "Veterinary diagnostics" ], "communicationSkills" : "Adapt messaging", "continuousLearning" : "Structured training; Virtual onboarding", "problemSolvingSkills" : "Troubleshooting tools", "specialRequirements" : "Dedicated quiet workspace, Company-provided equipment", "outcomesObjectives" : "Maintain service quality; Maintain accuracy; Ensure high-quality customer experience", "qualificationsBasic" : "Full professional fluency in French and English, Proven experience in customer service, Proven experience in contact centers, Proven experience in veterinary practice, Proven experience in laboratory environments, Proven experience in technical support roles, Problem-solving skills, Exceptional attention to detail, Organizational ability, High comfort level with computer systems, High comfort level with troubleshooting tools, High comfort level with digital workflows, Ability to work in a high-volume, phone-intensive environment, Interpersonal skills, Ability to learn quickly, Ability to apply new procedures, Reliable high-speed wired internet connection, Dedicated quiet workspace for remote work", "qualificationsPreferred" : "Post-secondary education in a scientific field, Post-secondary education in a technical field, Post-secondary education in a computer-related field, Equivalent experience to post-secondary education", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities In this role, you will act as the primary liaison between customers and veterinary diagnostic laboratories, ensuring timely resolution of inquiries and seamless coordination of lab-related services. You will be expected to manage high-volume interactions while maintaining service quality and accuracy. Handle inbound customer inquiries (50–70 calls per day), providing fast and accurate resolutions in a time-sensitive environment Communicate clearly in both French (preferably Québécois) and English, adapting messaging to technical and non-technical audiences Provide clarification and interpretation of laboratory test results and support follow-up testing coordination Coordinate sample logistics, including pickup, delivery, and tracking in collaboration with lab teams Use internal systems and documentation tools in real time to resolve issues efficiently during customer interactions Maintain strong attention to detail while multitasking across phone, email, and digital communication channels Ensure high-quality customer experience aligned with service standards in veterinary diagnostics Requirements This role requires a strong combination of bilingual communication ability, technical aptitude, and customer service excellence in a fast-paced, structured environment. You must be comfortable working remotely with consistent schedule discipline and strong digital literacy. Full professional fluency in French and English (written and spoken) is mandatory Proven experience in customer service, contact centers, veterinary practice, laboratory environments, or technical support roles Strong problem-solving skills with exceptional attention to detail and organizational ability High comfort level with computer systems, troubleshooting tools, and digital workflows (e.g., Microsoft Office Suite and collaboration tools such as Microsoft Teams) Ability to work in a high-volume, phone-intensive environment for extended periods (up to 8 hours/day) Strong interpersonal skills with the ability to quickly build rapport and trust with customers Ability to learn quickly and apply new procedures across varied customer scenarios Post-secondary education in a scientific, technical, or computer-related field (or equivalent experience) preferred Reliable high-speed wired internet connection and a dedicated quiet workspace for remote work Benefits Hourly compensation starting at $20/hour, based on experience Eligibility for annual performance bonus Health, dental, and vision insurance coverage Fully remote work with company-provided equipment (laptop, headset, monitor, docking station) Structured training and onboarding delivered virtually Stable schedule with defined shifts and predictable working hours Opportunity to contribute to meaningful work in animal health diagnostics within a global organization such as IDEXX Inclusive and supportive work culture focused on learning, growth, and continuous improvement ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Customer Support Consultant - Bilingual (French & English). Skills: Customer Success, Bilingual communication. Act as primary liaison. Ensure timely resolution of inquiries", "postedDate" : "2026-06-15T08:32:40.552", "createdAt" : "2026-06-15T08:32:40.552", "lastUpdated" : "2026-06-16T12:55:55.283", "ingestTimestamp" : "2026-06-16T03:21:40.157", "mongoId" : "6a305118f292fd229cef981c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Bilingual communication", "Customer Success", "Customer service excellence", "Time-sensitive environment", "Technical aptitude", "Organizational ability", "Veterinary diagnostics" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 631.0273, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cc39874d8ee00a0a09c8e", "title" : "Customer Experience Agent", "company" : "loveholidays", "industry" : "Customer Experience", "salary" : { "min" : 28000.0, "max" : 35000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Experience Agent in London, United Kingdom, with adjustments for the travel industry and company size." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T01:57:26.427", "fingerprint" : "8634ffbc57c24b0345ad014be1aa14779c5b02b5dbdb0b82b79d620fb51a3374", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/loveholidays/dc929393-bd22-4643-83c4-df8b409e5ffd/application", "externalId" : "dc929393-bd22-4643-83c4-df8b409e5ffd", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "Web-based applications", "professionalSkills" : [ "Market insight", "Content quality assurance", "Chatbot training" ], "hardSkillsList" : [ "Translation", "Proofreading" ], "softSkillsList" : [ "Adaptability", "Negotiation" ], "hardSkills" : [ { "name" : "Translation", "level" : "intermediate" }, { "name" : "Proofreading", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Negotiation" } ], "majorSkills" : "Customer support, Social media engagement, Complaint resolution", "majorSkillsList" : [ "Customer support", "Social media engagement", "Complaint resolution" ], "coreResponsibilities" : "Manage outbound transactions, Resolve pre-booked holiday issues, Respond to customer inquiries, Engage on social media channels, Handle complex customer complaints, Serve as escalation channel, Conduct outbound calls, Provide market insights, Translate content, Vet documents, Train chatbot", "teamCollaboration" : "Marketing team; Tech team; International business", "domainKnowledge" : "Polish market knowledge; Customer trends", "domainList" : [ "polish-market-knowledge", "customer-trends" ], "domainSpecificKnowledge" : [ "Polish market knowledge", "Customer trends" ], "toolProficiency" : [ "Facebook", "Twitter" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Content translation; Document vetting", "continuousLearning" : "Individualised training budget", "problemSolvingSkills" : "Issue resolution", "outcomesObjectives" : "Build customer trust; Ensure service quality; Drive market knowledge", "qualificationsBasic" : "Native or near-native Polish fluency, Excellent English communication, Experience in high-volume customer service, Social media customer interaction experience", "qualificationsPreferred" : "Fluency in German", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Why loveholidays? At loveholidays - we trailblaze together. We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away. Here, we're doing things differently to open the world to everyone, and our Customer Experience team is at the forefront of driving cutting-edge innovation. Join our fast-growing business where your ideas are heard and new thinking shapes how millions book their holidays. You'll accelerate your growth in our fast-paced environment, tackling daily challenges and learning from inspiring leaders and teammates. Be empowered to create impact for our future by shaping the most-loved package holiday experience for millions. As we pursue ambitious plans to expand across Europe, you'll be part of a fun-loving international community achieving great things together. The impact you’ll have: The role of Customer Experience Agent is critical at loveholidays. You will be the voice of the company as we launch in Poland, providing dedicated support for outbound transactions before, during, and after their holidays. For this new market, we need a true all-rounder who is flexible and prepared to participate in many and varied activities, adapting quickly should the focus shift to handling inbound customer queries and any other relevant tasks. You will be building and maintaining customer trust in Poland, ensuring exceptional service quality, and driving cultural and market knowledge across the wider business. Your day-to-day: Customer Support & Escalations: - Outbound Transaction Management: Proactively manage and resolve issues related to pre-booked package holiday components for Polish customers (flights, hotels, transfers, etc.). - Social Media Engagement: Act as the primary responder for customer inquiries and engagement across social media channels, initially focusing on Facebook and Twitter, with the flexibility to expand to new channels as the market grows. - Complaint Resolution: Serve as the final escalation channel, handling complex customer complaints and issues efficiently and empathetically, including outbound calling when necessary to resolve urgent matters. Marketing, Content & Tech Support: - Market Insight: Support the Marketing team by providing valuable market insights, understanding customer trends, and sharing knowledge about what motivates customers in the Polish market. - Content & Quality Assurance: Support content teams with expert translations and vet both internal and customer-facing documents and web content for correct spelling and grammatical accuracy in Polish. - Chatbot Training: Collaborate with the Tech team to train our chatbot, Sandy, helping it to effectively learn and communicate fluently in Polish. Your skillset: - Language Fluency (Essential): Native or near-native level fluency in Polish, combined with excellent verbal and written communication in English. - Communication & Negotiation: Exceptional verbal communication skills, including the ability to conduct professional outbound calls for sensitive escalation cases. - Customer Service Experience: Previous experience in a high-volume customer service or contact centre environment, ideally in travel, but not a necessity. - Social Media Proficiency: Demonstrable experience in managing public customer interactions and resolving issues via social media platforms (Facebook, Twitter). - Attention to Detail: Meticulous approach to proofreading, translation, and data entry for content accuracy. - Strong Technical Abilities: Proficient in using web-based applications for multiple hotel suppliers, airlines, and our internal systems. - Adaptability: Ability to multi-task, prioritise, and manage time effectively in a fast-paced environment and adapt quickly to potential shifts toward handling inbound transactions. Desirable: - Fluency in Germany is highly beneficial. The interview journey: 1. Intro with a member of the Talent team - 30 minutes 2. Language vetting with a native language speaker - 15 minutes 3. Interview with Head of CX Germany & CX Operations Manager International - 1 hour Perks of joining us: Other than an amazing environment for you to grow, have impact and show the world your incredible skills, we offer the following benefits: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Enhanced maternity/paternity leave - Cycle to work scheme, season ticket loan and eye care vouchers At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.", "summaryDescription" : "Customer Experience Agent at loveholidays. Skills: Customer support, Social media engagement, Complaint resolution. Manage outbound transactions. Resolve pre-booked holiday issues", "createdAt" : "2026-06-14T21:05:12.400", "lastUpdated" : "2026-06-16T01:57:26.427", "ingestTimestamp" : "2026-06-14T21:05:12.400", "mongoId" : "6a2cc39874d8ee00a0a09c8e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Translation", "Proofreading", "Adaptability", "Negotiation", "Customer support", "Social media engagement", "Complaint resolution", "Market insight", "Content quality assurance", "Chatbot training", "Polish market knowledge", "Customer trends", "Facebook", "Twitter" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 630.8534, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Travel", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c772874d8ee00a093bdd4", "title" : "Customer Experience Specialist", "company" : "Xero", "industry" : "Marketing", "salary" : { "min" : 32000.0, "max" : 45000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Experience Specialist in Manchester, United Kingdom, with adjustments for the SaaS industry and company size." }, "location" : "UK: Manchester (Landmark, St Peter's Square, 1 Oxford St)", "locations" : [ "UK: Manchester (Landmark, St Peter's Square, 1 Oxford St)" ], "timestamp" : "2026-06-16T02:31:38.681", "fingerprint" : "1b1461d8af32ff9e1a96c71850d4ff749571b124021bd8708000c8f19e47dedb", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/xero/7afcac1b-9cbe-4aaf-83d8-1b0ac15c8b78/application", "externalId" : "7afcac1b-9cbe-4aaf-83d8-1b0ac15c8b78", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Problem-solving", "Resolution skills" ], "hardSkillsList" : [ "Accounting support", "Bookkeeping support" ], "softSkillsList" : [ "Adaptability" ], "hardSkills" : [ { "name" : "Accounting support", "level" : "intermediate" }, { "name" : "Bookkeeping support", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" } ], "majorSkills" : "Customer support, Customer service", "majorSkillsList" : [ "Customer support", "Customer service" ], "coreResponsibilities" : "Provide timely support, Provide high-quality support, Provide guidance to customers, Provide support for accounting queries, Provide support for bookkeeping queries, Demonstrate empathy, Actively listen, Deliver high customer satisfaction, Manage customer inquiries through to resolution, Accurately record case details, Escalate unresolved issues appropriately, Keep customers informed, Achieve quality targets, Achieve productivity targets, Ensure best-in-class customer experiences, Provide proactive support, Provide reactive support, Engage with customers proactively, Help customers maximise benefits, Make proactive outbound calls, Make reactive outbound calls, Resolve customer inquiries, Stay up-to-date with Xero product changes, Stay up-to-date with Xero training", "teamCollaboration" : "Work collaboratively; Assist team members; Collaborate with team members", "domainKnowledge" : "Accounting; Bookkeeping", "domainList" : [ "accounting", "bookkeeping" ], "domainSpecificKnowledge" : [ "Accounting", "Bookkeeping" ], "toolProficiency" : [ "Salesforce" ], "communicationSkills" : "Communicate clearly; Communicate concisely", "documentationSkills" : "Record case details", "continuousLearning" : "Stay up-to-date with Xero product changes; Stay up-to-date with Xero training", "problemSolvingSkills" : "Problem-solving skills; Resolution skills", "specialRequirements" : "Evening pay supplement", "outcomesObjectives" : "Achieve quality targets; Achieve productivity targets; Ensure best-in-class customer experiences", "qualificationsBasic" : "Prior experience in a service environment, Demonstrated ability to meet service levels, Demonstrated ability to meet quality targets, Proven problem-solving skills, Proven resolution skills, Commitment to following through, Commitment to resolving customer problems, Comfort and confidence in making proactive outbound calls, Comfort and confidence in making reactive outbound calls, Demonstrate initiative, Demonstrate self-management skills, Demonstrate flexibility, Embrace challenges, Adapt quickly to change, Proven team player, Willingness to assist other team members, Willingness to collaborate with other team members", "qualificationsPreferred" : "Experience isn't a perfect match", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "The role & impact As a CX Specialist, you will be a passionate Xero brand ambassador , responsible for providing timely, high-quality support and guidance to customers of all levels, from beginners to experts. This includes providing support for accounting and bookkeeping queries. You will make an impact by demonstrating empathy, actively listening, and delivering consistently high customer satisfaction across all contact channels. The work requires resilience and adaptability. You will manage customer inquiries through to resolution, accurately recording case details in the case management system (e.g., Salesforce), and escalating unresolved issues appropriately while keeping customers informed. Success is measured by achieving quality and productivity targets and ensuring best-in-class customer experiences. The team & how they connect The Customer Experience (CX) team works collaboratively to provide proactive and reactive support to a diverse range of Xero users globally, including small business owners, bookkeepers, and accountants. They are dedicated to delighting customers and demonstrating the value Xero brings to their businesses , working 24/7 across various channels. The team is currently working on - Providing high-quality support across all channels, such as phone, email, and chat. - Proactively engaging with customers to help them maximise the benefits of Xero. - Making proactive and reactive outbound calls to manage and resolve customer inquiries. - Staying up-to-date with Xero product changes, training, and accurately recording case details. Where and how you can work We are looking to add Customer Experience Specialists to our team who will work one of the following schedules: - Tuesday through Saturday, 11:30AM - 8PM - Sunday through Thursday, 11:30AM - 8PM Please note that the anticipated start date will be in 10 August 2026. There will also be an evening pay supplement for shifts ending at 8:00 PM. Here are some of the things we are looking for, for this role - You bring prior experience in a service environment, having demonstrated the ability to meet service levels and quality targets. - You possess proven problem-solving and resolution skills, showing commitment to following through and resolving customer problems. - You can communicate clearly and concisely, both written and verbally. - You will have comfort and confidence in making proactive and reactive outbound calls. - You demonstrate initiative, self-management skills, and flexibility, embracing challenges and adapting quickly to change. - You are a proven team player with a willingness to assist and collaborate with other team members. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.", "summaryDescription" : "Customer Experience Specialist at Xero. Skills: Customer support, Customer service. Provide timely support. Provide high-quality support", "createdAt" : "2026-06-14T18:48:59.326", "lastUpdated" : "2026-06-16T02:31:38.681", "ingestTimestamp" : "2026-06-14T18:48:59.326", "mongoId" : "6a2c772874d8ee00a093bdd4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Accounting support", "Bookkeeping support", "Adaptability", "Customer support", "Customer service", "Problem-solving", "Resolution skills", "Accounting", "Bookkeeping", "Salesforce" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 629.3453, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 }, { "id" : "693072a270f0b99d58ffb543", "title" : "HR Contact Center Associate with Italian and English", "company" : "Amazon Development Center (Romania) S.R.L. - A91", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 550000.0, "max" : 750000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level HR Contact Center Associates in Prague, Czech Republic, adjusted for the e-commerce industry and remote work." }, "location" : "ROU", "locations" : [ "ROU" ], "timestamp" : "2026-06-15T00:53:59.600", "fingerprint" : "095e5b0807e56617063f22d1863c0d98f0a5d1e6ffa569a2ad3997645e78ae9f", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3108815/apply", "externalId" : "8185a0c8-507b-4df2-a1c1-d73c5266782f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Romania", "continent" : "eu", "workMode" : "remote" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Romania; Poland; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Employee relations", "Talent management", "HR processes", "Organizational development" ], "hardSkillsList" : [ "Case management systems" ], "softSkillsList" : [ "Interpersonal skills", "Problem-solving skills" ], "hardSkills" : [ { "name" : "Case management systems", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" }, { "name" : "Problem-solving skills" } ], "majorSkills" : "Italian language, English language, HR support", "majorSkillsList" : [ "Italian language", "English language", "HR support" ], "coreResponsibilities" : "Handle HR queries in Italian and English, Resolve HR queries by referring to documentation, Escalate queries that cannot be resolved, Take ownership of employee contacts, Resolve contacts with customer focus, Identify gaps in supporting documentation, Identify gaps in internal processes, Identify areas for service improvement, Communicate with employees verbally, Communicate with employees in writing, Explain employee life-cycle queries, Resolve employee life-cycle queries, Seek employee feedback, Improve levels of service, Work on rotational shifts, Work weekends, Work weekdays, Work bank holidays, Process absence reporting requests", "teamCollaboration" : "Internal customers; Team Manager", "domainKnowledge" : "Employee life-cycle; Benefits; Payroll; Leave of absence; Data management; Onboarding; Terminations; Absence reporting", "domainList" : [ "employee-life-cycle", "benefits", "payroll", "leave-of-absence", "data-management", "onboarding", "terminations", "absence-reporting" ], "domainSpecificKnowledge" : [ "Employee life-cycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations", "Absence reporting" ], "toolProficiency" : [ "Windows", "Microsoft Office", "Outlook", "Live chat" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "Rotational shifts, Weekend work, Weekday work, Bank holiday work, Home office requirements, Quiet and private place to work, Reliable internet connection", "outcomesObjectives" : "Resolve HR queries; Improve levels of service", "qualificationsBasic" : "Proficiency in Italian (B2 CEFR), Proficiency in English (B2 CEFR), Computer skills (Windows, Microsoft Office, Outlook)", "qualificationsPreferred" : "Work experience in administration, Work experience in customer service/call center, Work experience in HR environment, Proficiency in additional European languages, Ability to work in international teams, Ability to work with confidential information, Flexibility to work in a fast-paced environment", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this can be a Home Office based role – it can be performed from any location within Romania, Poland, Slovakia and Czech Republic. * At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with Italian and English to join us. Reporting to a Team Manager, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. Key job responsibilities Responsibilities: - Handle and resolve HR queries in Italian and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. - Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. - Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. - Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. - Actively seeks employee feedback to improve levels of service. - Being able to work on rotational shifts in both weekends and weekdays, including bank holidays. Home Office Requirements: - A quiet and private place to work where you will not be disturbed. - Internet connection from a reliable provider with a speed of at least of 20 mbps download and 5 mbps upload as of Day 1 of your employment. Basic Qualifications: - Very good proficiency in written and verbal in Italian (B2 CEFR) and English (B2 CEFR). - Computer skills (Windows, Microsoft Office, Outlook) Preferred Qualifications: - Relevant work experience in administration, customer service/ call center or HR environment. - Very good proficiency in additional European languages - Ability to work in international teams where team members are in different locations and belong to different cultures - Ability to work with confidential information - Flexibility to work in a fast-paced environment - Good interpersonal, communication, time management, and problem-solving skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "HR Contact Center Associate with Italian and English at Amazon Development Center (Romania) S.R.L. - A91. Skills: Italian language, English language, HR support. Handle HR queries in Italian and English. Resolve HR queries by referring to documentation", "postedDate" : "2026-06-13T08:51:24.424", "createdAt" : "2026-06-13T08:51:24.424", "lastUpdated" : "2026-06-15T00:53:59.600", "ingestTimestamp" : "2026-06-13T08:51:24.424", "mongoId" : "693072a270f0b99d58ffb543", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3108815/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Case management systems", "Interpersonal skills", "Problem-solving skills", "Italian language", "English language", "HR support", "Employee relations", "Talent management", "HR processes", "Organizational development", "Employee life-cycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations", "Absence reporting", "Windows", "Microsoft Office", "Outlook", "Live chat" ], "skillCount" : 22, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "_score" : 627.27484, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a307928f292fd229c02fb13", "title" : "Customer Success Manager, Growth – Bilingual (Spanish/English)", "company" : "Vanta", "industry" : "Revenue", "salary" : { "min" : 113000.0, "max" : 133000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote U.S.", "locations" : [ "Remote U.S." ], "timestamp" : "2026-06-16T13:57:35.666", "fingerprint" : "16bd265adecefb622ed517e8f0035feaaeef752bcb36af4fe45d5ba0e28864e4", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/vanta/4e6e4ac0-98bd-4378-968a-13f94d362736/application", "externalId" : "4e6e4ac0-98bd-4378-968a-13f94d362736", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta’s Customer Success Manager, Growth – Bilingual (Spanish/English), you will play a pivotal role in guiding customers through their security and compliance journeys with Vanta's specialized solutions at scale. By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through the retention of customers and the health of the book of business. Vanta’s success over the last year was exponential and we are now working to solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible. As Vanta’s Growth Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately being successful and happy. What you’ll do as a Customer Success Manager, Growth at Vanta: - Work with Vanta customers across industries, functions, and stages of their customer journey in a 1:1 manner while also leveraging 1:many content in both Spanish and English language - Empower customers to become self-sufficient Vanta champions, solving their immediate needs while focusing on their long-term success, value realization, and retention - Monitor and prioritize your book of business based on key indicators of customer health via Catalyst, our CS platform. - Serve as the point of contact for your customers and drive them to specific business outcomes on their timelines. - Become a product expert on Vanta and how our platform can be used to improve security posture through our compliance offerings (SOC 2, ISO 27001, GDPR, HIPAA, USDP and Custom Frameworks), Trust Reports, and Risk Management solution. - Provide insightful technical answers and recommend the most efficient way for customers to achieve compliance using our platform while leveraging cross-functional resources and specialized teams. - Partner with your Growth CS team to co-create plays to drive engagement across the Vanta customer base with impactful adoption and retention results. - Proactively partner with Account managers by flagging at-risk accounts, providing customer insights, and highlighting expansion opportunities - Liaise with Support and Finance to help quarterback resolutions for customer issues - Serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business How to be successful in this role: - Have 2+ years of experience in Customer Success at a SaaS company. - Business-level fluency in Spanish and English — written and spoken - Background in running a large book of business at scale - Willingness to collaborate with others and drive mutually beneficial outcomes - Self-motivated and curious: Bias for action and committed to iterating when necessary - Excellent communication and critical thinking skills in both Spanish and English, with comfort building relationships and presenting across industries - Work effectively in a highly ambiguous, ever-changing environment - Experience working in the security or compliance industry is preferred - Possess clear and thoughtful communication skills, with strong critical thinking ability - Be highly empathetic to customers, with a proven track record of long-term customer retention. - Experience with hitting retention targets and creating happy, healthy customers - Have stellar problem-solving chops, and an enthusiasm for making a large impact early on at a start-up - Must be authorized to work in the U.S. without the need for current or future employer sponsorship. - Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact. What you can expect as a Vanta’n: - Industry-competitive salary and equity - Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans - 16 weeks paid Parental Leave for all new parents - Health & wellness stipend - Remote workspace, internet, and cellphone stipend - Commuter benefits for team members who report to the SF and NYC office - Family planning benefits - Matching 401(k) contribution with immediate vesting - Flexible PTO policy, plus 80 hours of Sick Time - 11 company-paid holidays - Virtual team building activities, lunch and learns, and other company-wide events! - Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials. #LI-remote At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent. Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. ", "summaryDescription" : "Customer Success Manager, Growth – Bilingual (Spanish/English) at Vanta", "createdAt" : "2026-06-16T01:59:34.387", "lastUpdated" : "2026-06-16T13:57:35.666", "ingestTimestamp" : "2026-06-16T01:59:34.387", "mongoId" : "6a307928f292fd229c02fb13", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 113000, "salaryAnnualMax" : 133000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 627.1927, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 }, { "id" : "6a307ebaf292fd229c051cde", "title" : "Production Associate 1st Shift", "company" : "Cornerstone Building Brands", "industry" : "Building Materials", "salary" : { "min" : 1800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Tolleson, AZ, United States", "locations" : [ "Tolleson", "AZ", "United States" ], "timestamp" : "2026-06-16T14:26:12.185", "fingerprint" : "8a22743b8cfa334aa55a375f4efa7f0c7ad29f05cab258b995bda2c7b5007b5e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/CornerstoneBuildingBrandsCareers/3743990013626747-production-associate-1st-shift", "externalId" : "3743990013626747", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tolleson", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4500497,-112.2593090" } ], "locationText" : "Tolleson, Arizona, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Operate production machinery, Monitor equipment performance, Perform quality checks, Maintain a clean work area, Follow safety procedures, Assist with machine setup, Troubleshoot minor equipment issues, Complete production logs", "teamCollaboration" : "Work with team members", "domainKnowledge" : "Manufacturing processes", "domainList" : [ "manufacturing-processes" ], "domainSpecificKnowledge" : [ "Manufacturing processes" ], "problemSolvingSkills" : "Troubleshoot minor equipment issues", "qualificationsBasic" : "1+ year experience in manufacturing or production", "qualificationsPreferred" : "Experience with lean manufacturing principles", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at [http://cornerstonebuildingbrands.com](https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Furl.uk.m.mimecastprotect.com%2Fs%2F5UadCoYP9H2912xuVi3TpeFXo%3Fdomain%3Dcornerstonebuildingbrands.com%2F&data=05%7C02%7CRosario.RudaBart%40cielotalent.com%7C36055b5417fb4ad90ebc08de999e6992%7C323f7593ae224bc78318fac0fdaa533b%7C0%7C0%7C639117102832114484%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=yC4H2LaC7htzVouI2rceai6punZrtft5m2ybWjEksRw%3D&reserved=0). JOB DETAILS Base Pay: $18.00 per hour 1st Shift: 5:00 am - 1:30 pm DUTIES AND RESPONSIBILITIES * Manual material handling * Packaging * Stacking material * Assisting machine operators * Handle basic powered hand tools * Work safely and effectively to meet deadlines * Work safely and collaboratively within a team environmen ## Qualifications * A minimum of one (1) year of related work experience in manufacturing or comparable work environment * Forklift experience a plus * Overhead crane experience a plus * Company provides in house training and certification of forklift/overhead crane * General mathematical knowledge and proficiency with basic measuring instruments * Able to work in a hot environment * Ability to lift up to 50 pounds on a continual basis above shoulder height and below the waist ## Additional Information Site Address: 660 S 91st Ave Tolleson, AZ 85353 This is a position with the potential overtime. The shifts are 8 hours, 10 hours, and 12 hours long depending on work orders for the day and season of the year. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time team members receive* medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment. Full-time is defined as regularly working 30+ hours per week. *Union programs may vary depending on the collective bargaining agreement. All your information will be kept confidential according to EEO guidelines. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time team members receive* medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. Full-time is defined as regularly working 30+ hours per week. *Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster [here](https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf). You can also view Your Right to Work Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/IERRightToWorkPoster%20Eng_Es.pdf) along with This Organizations Participation in E-Verify Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf). If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. [California Consumer Privacy Act (CCPA) of 2018](https://protect-eu.mimecast.com/s/eNd6CWnRzfPyKNJu6xdQe?domain=cornerstonebuildingbrands.com) Must be at least 18 years of age to apply. Note to External Recruiters Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.", "summaryDescription" : "Production Associate 1st Shift at Cornerstone Building Brands. Operate production machinery. Monitor equipment performance", "postedDate" : "2026-06-15T18:50:33.000", "createdAt" : "2026-06-16T01:33:10.528", "lastUpdated" : "2026-06-16T14:26:12.185", "ingestTimestamp" : "2026-06-16T01:33:10.528", "mongoId" : "6a307ebaf292fd229c051cde", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 3744000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Manufacturing processes" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 625.74133, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30860cf292fd229c07d92b", "title" : "Program Support Associate (Bulgarian & English Fluency Required)", "company" : "TreviPay", "industry" : "EUR - Customer Service", "salary" : { "min" : 38500.0, "max" : 52000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Program Support Associate in Rijswijk, Netherlands, adjusted for mid-seniority and FinTech industry." }, "location" : "Rijswijk, Netherlands", "locations" : [ "Rijswijk, Netherlands" ], "timestamp" : "2026-06-16T15:37:23.302", "fingerprint" : "4648023cbad50e39fbf6d88b09c025ac8d5262e870e15f431538413699f4f812", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/trevipay/56695705-5665-48a9-85aa-90d2385af5b3/apply", "externalId" : "56695705-5665-48a9-85aa-90d2385af5b3", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Rijswijk", "country" : "Netherlands", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.0373934,4.3225028" } ], "locationText" : "Rijswijk, Netherlands", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation. Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment. TreviPay operates in 35 countries, with offices in Kansas, Mexico City, San Jose CR, Rijswijk NL, and Melbourne AU. Duties Must exemplify TreviPay Mission and Values in handling cases and in- and outbound calls. Must meet or exceed department metrics, program Service Level Agreements (SLAs) and department Service Level Standards (SLSs). Skilled to de-escalating challenging customers, clients or merchants and providing exceptional customer Use sound judgment to route escalated requests and unresolved issues to the appropriate team members. Serve as a primary contact to clients, merchants and customers providing timely, accurate and comprehensive responses and resolution to common questions and issues regarding supported programs, systems, processes, and procedures. rovide feedback and assistance to collaborate with other team members or leadership to improve processes, procedures, new implementations and subsequent training and documentation. Welcome change and adapt positively to internal and external changes as well as driving change as needed. Dedicated to actively engaging in building rapport with internal and external parties to provide an excellent customer experience resulting in increased program usage. Illustrate initiative by proactively contacting customers and merchants to address issues (e.g.: rejections, disputes, authorizations, technical needs, potential account issues, etc.) Complete assigned learning before the due date while actively participating in learning sessions. Perform other duties as assigned by leadership. Skills Meet the criteria as outlined above and/or have related customer support experience or the equivalent combination of education and experience. Minimum two years of customer support experience with inbound and outbound calls and cases/email. Motivated and enthusiastic with a desire to be in Customer Success. Organized and self-sufficient with moderate supervision needed and the ability to communicate a summary of completed tasks to leaders. Ability to skillfully manage challenging customer situations. Coachable with the ability to improve performance based on feedback. Proficient with Outlook, Word, and Excel. Ability to work in a team and independent environment. Ability to consistently meet expectations in an ever-changing environment. Professional written and verbal communication skills. Fluent/Native in Bulgarian (Written & Verbal) Good written and verbal English (minimum C1) Core Competencies Demonstrate professionalism: Maintain accountability, promote respect, stay work-focused, be punctual, demonstrate positive attitude, minimize conflict, encourage others. The following includes actions and conscious inactions that team members, individually and within the group, are expected to display in all interactions. Active Listening Authentic Change Agent Confidence Display Mindfulness Embrace Empathy Flexible Forward Thinking (Critical, Analytical, Creative) Helpful Highly Responsive Positive Attitude Positive Body Language Resourceful Team Mindset Tone of Voice Trustworthy ## Additional Information Why you will love working at TreviPay Competitive salary NS Business Card 26 vacation days annually at full-time employment Pension plan with Nationale nederlanden Casual environment and dress Employee referral program Professional, Innovative and highly collaborative team Hybrid work Competitive bonus scheme Days off for volunteer work Fun activities and company outings Fruit at work At TreviPay we believe: in saying yes to unique and challenging requirements empowered team members are creative team members our products make the customer’s day just a little bit better work/life balance makes us all more effective TreviPay is an Equal Opportunity and Affirmative Action Employer. We welcome all applicants. Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact Recruiting@trevipay.com to request an accommodation.", "summaryDescription" : "Program Support Associate (Bulgarian & English Fluency Required) at TreviPay", "postedDate" : "2026-06-15T20:51:38.476", "createdAt" : "2026-06-15T20:51:38.476", "lastUpdated" : "2026-06-16T15:37:23.302", "ingestTimestamp" : "2026-06-16T03:24:19.492", "mongoId" : "6a30860cf292fd229c07d92b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 624.72125, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "68c2e43bf8b1b0376634c8eb", "title" : "HR Contact Center Associate with Italian and English", "company" : "Amazon Czech Republic Services s.r.o.", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 550000.0, "max" : 750000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for entry-level HR Contact Center Associates in Prague, Czech Republic, adjusted for the e-commerce industry and remote work." }, "location" : "Prague, Prague, CZE", "locations" : [ "Prague, Prague, CZE" ], "timestamp" : "2026-06-15T01:33:23.034", "fingerprint" : "5d1b92f50b504db7d4a4f4df1d6e36d5d3869da5dd1e689d7846568c9ad15194", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3072007/apply", "externalId" : "d8ce0717-3e08-4e18-a3b3-36ee22284ae2", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "state" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0864234,14.4156772" }, { "country" : "Romania", "continent" : "eu", "workMode" : "remote" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Prague, Czech Republic; Romania; Poland; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer focus", "Service improvement" ], "hardSkillsList" : [ "Employee life-cycle queries", "Absence reporting" ], "softSkillsList" : [ "Interpersonal skills", "Problem-solving skills" ], "hardSkills" : [ { "name" : "Employee life-cycle queries", "level" : "intermediate" }, { "name" : "Absence reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" }, { "name" : "Problem-solving skills" } ], "majorSkills" : "Italian language, English language, HR support", "majorSkillsList" : [ "Italian language", "English language", "HR support" ], "coreResponsibilities" : "Handle HR queries in Italian and English, Refer to documentation for query resolution, Escalate unresolved queries, Take ownership of employee contacts, Resolve contacts with customer focus, Identify gaps in documentation, Identify gaps in internal processes, Identify areas for service improvement, Communicate verbally with employees, Communicate in writing with employees, Explain employee life-cycle queries, Resolve employee life-cycle queries, Seek employee feedback, Improve levels of service, Work on rotational shifts, Work weekends, Work weekdays, Work bank holidays", "teamCollaboration" : "International teams; Different locations; Different cultures", "domainKnowledge" : "Employee life-cycle; Benefits; Payroll; Leave of absence; Data management; Onboarding; Terminations; Absence reporting", "domainList" : [ "employee-life-cycle", "benefits", "payroll", "leave-of-absence", "data-management", "onboarding", "terminations", "absence-reporting" ], "domainSpecificKnowledge" : [ "Employee life-cycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations", "Absence reporting" ], "toolProficiency" : [ "Windows", "Microsoft Office", "Outlook", "Live chat" ], "communicationSkills" : "Verbal communication; Written communication", "specialRequirements" : "Quiet and private place to work, Internet speed 20 mbps download, Internet speed 5 mbps upload, Rotational shifts", "outcomesObjectives" : "Resolve HR queries; Improve levels of service", "qualificationsBasic" : "Very good proficiency in Italian (B2 CEFR), Very good proficiency in English (B2 CEFR), Computer skills (Windows, Microsoft Office, Outlook)", "qualificationsPreferred" : "Relevant work experience in administration, Relevant work experience in customer service/call center, Relevant work experience in HR environment, Very good proficiency in additional European languages, Ability to work in international teams, Ability to work with confidential information, Flexibility to work in a fast-paced environment", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this can be a Home Office based role – it can be performed from any location within Romania, Poland, Slovakia and Czech Republic. * At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with Italian and English to join us. Reporting to a Team Manager, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. Key job responsibilities Responsibilities: - Handle and resolve HR queries in Italian and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. - Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. - Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. - Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. - Actively seeks employee feedback to improve levels of service. - Being able to work on rotational shifts in both weekends and weekdays, including bank holidays. Home Office Requirements: - A quiet and private place to work where you will not be disturbed. - Internet connection from a reliable provider with a speed of at least of 20 mbps download and 5 mbps upload as of Day 1 of your employment. Basic Qualifications: Basic qualifications: - Very good proficiency in written and verbal in Italian (B2 CEFR) and English (B2 CEFR). - Computer skills (Windows, Microsoft Office, Outlook) Preferred Qualifications: Preferred qualifications: - Relevant work experience in administration, customer service/ call center or HR environment. - Very good proficiency in additional European languages - Ability to work in international teams where team members are in different locations and belong to different cultures - Ability to work with confidential information - Flexibility to work in a fast-paced environment - Good interpersonal, communication, time management, and problem-solving skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "HR Contact Center Associate with Italian and English at Amazon Czech Republic Services s.r.o.. Skills: Italian language, English language, HR support. Handle HR queries in Italian and English. Refer to documentation for query resolution", "postedDate" : "2026-06-13T07:38:44.435", "createdAt" : "2026-06-13T07:38:44.435", "lastUpdated" : "2026-06-15T01:33:23.034", "ingestTimestamp" : "2026-06-13T07:38:44.435", "mongoId" : "68c2e43bf8b1b0376634c8eb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3072007/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Employee life-cycle queries", "Absence reporting", "Interpersonal skills", "Problem-solving skills", "Italian language", "English language", "HR support", "Customer focus", "Service improvement", "Employee life-cycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations", "Windows", "Microsoft Office", "Outlook", "Live chat" ], "skillCount" : 20, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "_score" : 624.6643, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 70788, "totalPages" : 1416, "hasNext" : true, "hasPrevious" : false } }

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Senior Billing Specialist, gTech Ads Customer Experience, gTech (English)

Head of Commercial - Bulgaria

Customer Growth Associate, Google Customer Solutions, Dutch Market (English, Dutch)

Sr. Customer Care Associate (Bilingual English/French)

Production Lead - Day Shift

Assistant Store Manager - Day Shift

Technical Solutions Manager, gTech Ads Sellside, Customer Experience (English, Korean)

Registered Nurse - Day Shift

Customer Experience Communication Associate

Customer Experience Associate

Customer Experience Coordinator

Customer Experience Manager

Customer Experience Specialist

Customer Experience Representative

HR Contact Center Associate with Dutch and English

Day Shift - Membership Services Representative

Material Handler - Day Shift

Customer Experience Specialist

Customer Experience Representative

Registered Nurse- Day Shift

Business Development Associate — Bilingual Thai and English

Manager, Customer Experience

Controls Technician- Day Shift

Stockroom Clerk (Day Shift)

Customer Experience Specialist – Evening Shift

Emergency Licensed Veterinary Technician (LVT) – Day Shift

Customer Experience Leader

Customer Experience Leader

Production Associate Impact Day Shift

Collections Associate (French/English Bilingual)

Customer Experience Associate

Customer Support Consultant - Bilingual (French & English)

Customer Experience Specialist (Leasing/Customer Service)

Customer Experience Manager

Customer Support Consultant - Bilingual (French & English)

Customer Experience Agent

Customer Experience Specialist

HR Contact Center Associate with Italian and English

Customer Success Manager, Growth – Bilingual (Spanish/English)

Production Associate 1st Shift

Program Support Associate (Bulgarian & English Fluency Required)

HR Contact Center Associate with Italian and English

Common Questions