{ "count" : 187897, "data" : [ { "id" : "6a2abe2274d8ee00a06ecbe8", "title" : "Senior Contract Management Specialist", "company" : "Boeing", "salary" : { "min" : 102850.0, "max" : 149500.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "USA - San Antonio, TX", "locations" : [ "USA - San Antonio, TX", "United States of America" ], "timestamp" : "2026-06-14T22:45:48.759", "fingerprint" : "67fd993ef8cf59747e3ab714f6b28f8c9ef77fce6cd7374c0b4abd4c2d5340be", "source" : "workday", "language" : "en", "applyUrl" : "https://boeing.wd1.myworkdayjobs.com/external_subsidiary/job/USA---San-Antonio-TX/Senior-Contract-Management-Specialist_JR2026513759-2", "externalId" : "JR2026513759", "locationPoint" : "20.11184,-97.48286", "structuredLocations" : [ { "city" : "San Antonio", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.4246002,-98.4951405" }, { "city" : "Oklahoma City", "state" : "Oklahoma", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.4729886,-97.5170536" } ], "locationText" : "San Antonio, Texas, United States; Oklahoma City, Oklahoma, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Contract negotiation", "Proposal development", "Contract administration", "Risk analysis" ], "hardSkillsList" : [ "Contract interpretation", "Risk mitigation" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Contract interpretation", "level" : "intermediate" }, { "name" : "Risk mitigation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Contract management, Proposal development, Customer relations", "majorSkillsList" : [ "Contract management", "Proposal development", "Customer relations" ], "coreResponsibilities" : "Represent company to customers, Manage formal customer correspondence, Lead proposal development efforts, Lead contract negotiation efforts, Develop customer relationships, Maintain customer partnerships, Develop collaborator relationships, Maintain collaborator relationships, Develop peer relationships, Maintain peer relationships, Develop partner relationships, Maintain partner relationships, Lead contracts representatives, Teach contracts representatives, Mentor contracts representatives, Administer complex contracts, Interpret complex contracts, Administer agreements, Interpret agreements, Serve as external spokesperson, Review contractual terms, Analyze contractual conditions, Review Performance Work Statements, Analyze ground rules, Analyze assumptions, Analyze business risks, Develop mitigation solutions, Develop transaction review documentation, Develop approval documentation, Lead briefings, Lead reviews, Obtain senior management approvals", "teamCollaboration" : "Cross-functional teams; Customer collaboration; Partner collaboration", "domainKnowledge" : "Government contracting; Defense contracting; Commercial Item Determination", "domainList" : [ "government-contracting", "defense-contracting", "commercial-item-determination" ], "domainSpecificKnowledge" : [ "Government contracting", "Defense contracting", "Commercial Item Determination" ], "communicationSkills" : "Customer correspondence; Senior leadership briefings", "documentationSkills" : "Transaction documentation", "problemSolvingSkills" : "Risk analysis; Mitigation solutions", "specialRequirements" : "Conflict of Interest assessment, U.S. Person required", "qualificationsBasic" : "Bachelor's degree or higher, 5+ years procurement experience, 5+ years customer relationship building", "qualificationsPreferred" : "10+ years related work experience, 3+ years complex proposal development, 3+ years contract administration experience, 3+ years U.S. Department of Defense contracts, Experience with CITAP, Experience with CID, Presentation skills, Effectively communicate data in Senior Leadership briefings, Experience in contract administration, Experience in negotiations, Experience in proposal development, Bachelor's degree in accounting, finance, business or related field", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Senior Contract Management Specialist **Company:** The Boeing Company The Boeing Company is currently hiring a **Senior Contract Management Specialist** to join the VC25B program supporting the team in **San Antonio, TX** or **Oklahoma City, OK**. The successful candidate will join the VC25B program team responsible for successfully driving the development and modification of the next generation of Presidential Aircraft! Candidates must exhibit strong leadership, organizational, and interpersonal skills and should be able to act independently through the challenges of a fast-paced, high visibility program. **Position Responsibilities:** * Represents the company to customers, including United States Government (USG) and manages formal customer correspondence * Leads large-scale, cross-functional proposal development and contract negotiation efforts * Develops and maintains relationships and partnerships with customers, collaborators, peers, and partners * Leads, teaches and mentors other contracts representatives * Administers and interprets complex contracts and agreements during the entire acquisition and product lifecycle * Serves as external spokesperson for the organization on major contracts, policies, plans and objectives * Reviews and analyzes contractual terms and conditions, Performance Work Statements (PWS) and ground rules and assumptions * Analyzes relevant business risks and develops mitigation solutions for review and implementation * Develops transaction review and approval documentation, leads briefings/reviews and obtains required approvals from senior level management **Basic Qualifications (Required Skills/Experience):** * Bachelor's degree or higher * 5+ years of experience with procurement in a defense and/or government environment * 5+ years of experience building, developing, and maintaining customer relationships **Preferred Qualifications (Desired Skills/Experience):** * 10+ years of related work experience or an equivalent combination of education and experience * 3+ years of experience with complex proposal development and contract administration * 3+ years of experience working with U.S. Department of Defense contracts * Experience with Commercial Item Transfer at Price (CITAP) and Commercial Item Determination (CID) * Strong presentation skills and the ability to effectively communicate data in Senior Leadership briefings * Experience in contract administration, negotiations and proposal development * Bachelor’s degree or higher in accounting, finance, business or a related field **Conflict of Interest:** Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process. **Drug Free Workplace:** Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. **Pay & Benefits:** At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range (Senior, Level 4): $102,850 – $149,500 Summary pay range (Senior, Level 5): $127,500 – $185,150 **Language Requirements:** Not Applicable **Education:** Bachelor's Degree or Equivalent **Relocation:** This position offers relocation based on candidate eligibility. **Export Control Requirement:** This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. **Safety Sensitive:** This is not a Safety Sensitive Position. **Security Clearance:** This position does not require a Security Clearance. **Visa Sponsorship:** Employer will not sponsor applicants for employment visa status. **Contingent Upon Award Program** This position is not contingent upon program award **Shift:** Shift 1 (United States of America) **Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud** \\- [Recruitment Fraud Warning](http://www.boeing.com/careers/recruitment-fraud-warning.page) Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. [EEO is the law](http://www.boeing.com/resources/boeingdotcom/careers/footer/EEOIsTheLawPoster.pdf) [Boeing EEO Policy](https://tbcdn.talentbrew.com/company/185/v1_0/img/2018_Policy_Statement.pdf) [Request an Accommodation](http://www.boeing.com/careers/request-accommodation.page) [Applicant Privacy](http://www.boeing.com/careers/privacy-statement.page) **Boeing Participates in E – Verify** * [E-Verify (English) ](http://www.boeing.com/resources/boeingdotcom/careers/footer/EverifyPosterEnglish.pdf) * [E-Verify (Spanish) ](http://www.boeing.com/resources/boeingdotcom/careers/footer/EverifyPosterSpanish.pdf) **Right to Work Statement** * [Right to Work (English) ](http://www.boeing.com/resources/boeingdotcom/careers/footer/WebBPPOSTERRtoWEnglishversion.pdf) * [Right to Work (Spanish)](http://www.boeing.com/resources/boeingdotcom/careers/footer/WebBPPOSTERRtoWSpanishversion.pdf)", "summaryDescription" : "Senior Contract Management Specialist at Boeing. 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The successful candidate will join the VC25B program team responsible for successfully driving the development and modification of the next generation of Presidential Aircraft! Candidates must exhibit strong leadership, organizational, and interpersonal skills and should be able to act independently through the challenges of a fast-paced, high visibility program. **Position Responsibilities:** * Represents the company to customers, including United States Government (USG) and manages formal customer correspondence * Leads large-scale, cross-functional proposal development and contract negotiation efforts * Develops and maintains relationships and partnerships with customers, collaborators, peers, and partners * Leads, teaches and mentors other contracts representatives * Administers and interprets complex contracts and agreements during the entire acquisition and product lifecycle * Serves as external spokesperson for the organization on major contracts, policies, plans and objectives * Reviews and analyzes contractual terms and conditions, Performance Work Statements (PWS) and ground rules and assumptions * Analyzes relevant business risks and develops mitigation solutions for review and implementation * Develops transaction review and approval documentation, leads briefings/reviews and obtains required approvals from senior level management **Basic Qualifications (Required Skills/Experience):** * Bachelor's degree or higher * 5+ years of experience with procurement in a defense and/or government environment * 5+ years of experience building, developing, and maintaining customer relationships **Preferred Qualifications (Desired Skills/Experience):** * 10+ years of related work experience or an equivalent combination of education and experience * 3+ years of experience with complex proposal development and contract administration * 3+ years of experience working with U.S. Department of Defense contracts * Experience with Commercial Item Transfer at Price (CITAP) and Commercial Item Determination (CID) * Strong presentation skills and the ability to effectively communicate data in Senior Leadership briefings * Experience in contract administration, negotiations and proposal development * Bachelor’s degree or higher in accounting, finance, business or a related field **Conflict of Interest:** Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process. **Drug Free Workplace:** Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. **Pay & Benefits:** At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range (Senior, Level 4): $102,850 – $149,500 Summary pay range (Senior, Level 5): $127,500 – $185,150 **Language Requirements:** Not Applicable **Education:** Bachelor's Degree or Equivalent **Relocation:** This position offers relocation based on candidate eligibility. **Export Control Requirement:** This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. **Safety Sensitive:** This is not a Safety Sensitive Position. **Security Clearance:** This position does not require a Security Clearance. **Visa Sponsorship:** Employer will not sponsor applicants for employment visa status. **Contingent Upon Award Program** This position is not contingent upon program award **Shift:** Shift 1 (United States of America) **Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud** \\- [Recruitment Fraud Warning](http://www.boeing.com/careers/recruitment-fraud-warning.page) Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. [EEO is the law](http://www.boeing.com/resources/boeingdotcom/careers/footer/EEOIsTheLawPoster.pdf) [Boeing EEO Policy](https://tbcdn.talentbrew.com/company/185/v1_0/img/2018_Policy_Statement.pdf) [Request an Accommodation](http://www.boeing.com/careers/request-accommodation.page) [Applicant Privacy](http://www.boeing.com/careers/privacy-statement.page) **Boeing Participates in E – Verify** * [E-Verify (English) ](http://www.boeing.com/resources/boeingdotcom/careers/footer/EverifyPosterEnglish.pdf) * [E-Verify (Spanish) ](http://www.boeing.com/resources/boeingdotcom/careers/footer/EverifyPosterSpanish.pdf) **Right to Work Statement** * [Right to Work (English) ](http://www.boeing.com/resources/boeingdotcom/careers/footer/WebBPPOSTERRtoWEnglishversion.pdf) * [Right to Work (Spanish)](http://www.boeing.com/resources/boeingdotcom/careers/footer/WebBPPOSTERRtoWSpanishversion.pdf)", "summaryDescription" : "Senior Contract Management Specialist at Boeing. Skills: Contract management, Proposal development, Customer relations. Represent company to customers. 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If you are amongst them, you can rest assured there is a place for you in eMAG. We’ve grown very fast and are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results. More than 6000 colleagues are part of eMAG Teams. We strongly believe in people's development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to ensure that you’ll have the most talented colleagues and the proper environment to grow and achieve great results, to become what you desire on a personal and professional level. Join us, grow faster! Contract Management Specialist Rezultatele sunt într-o continuă creștere, iar rolul departamentului Finance - Procurement devine din ce în ce mai important. Rămânem cât se poate de aproape de business, indiferent de natura task-urilor pe care le avem de făcut. Structurarea tranzacțiilor recurente, creșterea eficienței și lucrul în echipe multifuncționale pentru a găsi cele mai bune soluții sunt doar câteva dintre obiectivele noastre. Responsabilitati: Întocmește draft-ul documentelor contractuale și le trimite pentru review către echipa Legal; Se asigură cu privire la reînnoirea periodică și la timp a contractelor și actualizarea lor cu noile cerințe ale regulamentelor interne, financiare și juridice; Implementează și pune în aplicare procesul de modificare/actualizare/reînoire a contractelor existente; Colaborează cu colegii și funizorii pentru întocmirea și menținerea contractelor în spiritul și conform cerințelor legale; Înregistrează documente în SAP Ariba și Docusign conform procedurilor agreate intern; Organizează, menține și actualizează baza de date contractuală; Implicare directă în negocierea de contracte, acte adiționale, anexe; Se asigură că formatul contractual folosit este conform cu cerințele auditului intern și a altor reglementări interne ale companiei; Întocmește rapoarte periodice și ad hoc cu privire la situația curentă a contractelor (valabilitate, sume cheltuite, valoare estimată, etc.); Comunica, prezinta si interpreteaza pentru stakeholders informații relevante despre contract Știi că te potrivești dacă: Studii superioare finalizate (domeniul de Business sau Juridic – reprezintă un plus); Cunoștințe ale limbii engleze - nivel mediu/avansat; Cunoștințe Microsoft Office - nivel avansat; Experienta in rol de Contract Manager sau echivalent; Experiența în elaborarea, negocierea de oferte și contracte reprezintă un avantaj, in special in zona de IT; Capacitate de organizare și prioritizare; Bune aptitudini de comunicare și relaționare; Abilități de luare a deciziilor în situații complexe; Deschidere spre invatare si perfectionare continua intr-un mediu dinamic. Te bucuri de beneficii precum: Abonament medical inclus la Medicover sau Regina Maria; Buget flexibil pe care îl poți investi în tine așa cum îți dorești: tichete de masă, tichete de vacanță, vouchere culturale, pensii private, cursuri de limbi străine, carduri-cadou eMAG, Fashion Days, Therme și Genius, abonament la diferite săli de sport sau chiar cursuri pentru dezvoltarea ta profesională Vei primi diverse discount-uri și la serviciile oferite de partenerii noștri – banking, telefonie, medicină dentară, wellness sau cafenele; Ai acces la biblioteca Bookster; Sediu nou, cu design elegant, lumină naturală și spații versatile care creează un mediu energizant și confortabil pentru modul de lucru hibrid. Ești curios să afli mai multe despre următorul pas din cariera ta? Aplică acum și, dacă te potrivești cu rolul dorit, te vom contacta pentru a stabili un interviu! #LI-hybrid #midsenior #LI-LZ1 Curious to find out more about the next step in your career? Apply now and if your experience is relevant for the role you wish, we will give you a call for more details! Also, here you can find our confidentiality policy if you want to consult it.", "summaryDescription" : "Junior Contract Management at eMAG. Skills: Contract management, Procurement, Negotiation. Draft contractual documents. Ensure timely contract renewal", "postedDate" : "2026-06-14T20:08:14.986", "createdAt" : "2026-06-14T20:08:14.986", "lastUpdated" : "2026-06-16T04:34:25.190", "ingestTimestamp" : "2026-06-14T20:08:14.986", "mongoId" : "6a2c6c9774d8ee00a091a0a3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Contract management", "Procurement", "Financial reporting", "Negotiation", "Contract drafting", "Contract renewal", "Contract modification", "Contract negotiation", "Database management", "Reporting", "Internal regulations", "Financial regulations", "SAP Ariba", "Docusign" ], "skillCount" : 14, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa591", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in the US technology industry, adjusted for mid-seniority and remote work." }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T10:58:59.531", "fingerprint" : "22b2268d93a07dbebde3666b6a5cbce6bf4d3580ec6f122fcabcb46aacad3b24", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/1d3b1635-3432-4aae-814b-6c5a7240d0ed/apply", "externalId" : "1d3b1635-3432-4aae-814b-6c5a7240d0ed", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle frameworks", "Operational metrics" ], "hardSkillsList" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Capture undocumented knowledge", "Track key metrics", "Content freshness", "Search effectiveness", "Coverage gaps", "Onboarding effectiveness" ], "softSkillsList" : [ "Cross-functional communication" ], "hardSkills" : [ { "name" : "Audit knowledge ecosystem", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Capture undocumented knowledge", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Content freshness", "level" : "intermediate" }, { "name" : "Search effectiveness", "level" : "intermediate" }, { "name" : "Coverage gaps", "level" : "intermediate" }, { "name" : "Onboarding effectiveness", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Cross-functional communication" } ], "majorSkills" : "Knowledge management, Information architecture, Content strategy, Process management", "majorSkillsList" : [ "Knowledge management", "Information architecture", "Content strategy", "Process management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage lifecycle, Partner with leaders, Ensure knowledge translated, Define key metrics, Track key metrics, Act as coordination point, Manage knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years experience, Audit, restructure, improve knowledge systems, Work with ambiguity, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Information architecture, Content strategy, Process management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:55:12.132", "createdAt" : "2026-06-15T10:55:12.132", "lastUpdated" : "2026-06-16T10:58:59.531", "ingestTimestamp" : "2026-06-16T03:20:55.749", "mongoId" : "6a30511af292fd229cefa591", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Capture undocumented knowledge", "Track key metrics", "Content freshness", "Search effectiveness", "Coverage gaps", "Onboarding effectiveness", "Cross-functional communication", "Knowledge management", "Information architecture", "Content strategy", "Process management", "Program management", "Documentation standards", "Content lifecycle frameworks", "Operational metrics", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5ac", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in India, adjusted for mid-seniority and the technology industry." }, "location" : "India", "locations" : [ "India" ], "timestamp" : "2026-06-16T11:08:33.115", "fingerprint" : "ff3a91cb13541646f05523ec666050f575bc0123a7a7a8c057ee0b997098c966", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/b5fd3b2a-9fb2-4510-a63a-fbbbeb6f8376/apply", "externalId" : "b5fd3b2a-9fb2-4510-a63a-fbbbeb6f8376", "industryFunction" : { }, "structuredLocations" : [ { "country" : "India", "continent" : "as", "workMode" : "remote" } ], "locationText" : "India", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Content lifecycle management", "Metrics definition" ], "hardSkillsList" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria" ], "hardSkills" : [ { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" } ], "majorSkills" : "Knowledge ecosystem mapping, Information architecture design, Documentation standards definition, Knowledge capture methods", "majorSkillsList" : [ "Knowledge ecosystem mapping", "Information architecture design", "Documentation standards definition", "Knowledge capture methods" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected across documentation, Ensure updates reflected across workflows, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting frontline, Identify recurring errors affecting frontline, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track content freshness, Track search effectiveness, Track coverage gaps, Track onboarding effectiveness, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Manage competing priorities", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge ecosystem mapping, Information architecture design, Documentation standards definition, Knowledge capture methods. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:54:32.053", "createdAt" : "2026-06-15T10:54:32.053", "lastUpdated" : "2026-06-16T11:08:33.115", "ingestTimestamp" : "2026-06-16T03:23:20.386", "mongoId" : "6a30511af292fd229cefa5ac", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge ecosystem mapping", "Information architecture design", "Documentation standards definition", "Knowledge capture methods", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Content lifecycle management", "Metrics definition", "Trust and Safety", "Platform integrity" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa59e", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Canada, adjusted for mid-seniority and full-time employment in the technology industry." }, "location" : "Canada", "locations" : [ "Canada" ], "timestamp" : "2026-06-16T11:20:03.138", "fingerprint" : "3bdfce6e49fb74eb27a5cd177bf58a4d55cee791b7cf6607a362d033bab1835b", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/6ee2ccb6-b078-4be3-b467-439bd8676ad2/apply", "externalId" : "6ee2ccb6-b078-4be3-b467-439bd8676ad2", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content auditing", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed teams; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Content moderation; Platform integrity; Policy documentation; Compliance documentation; Operations documentation", "domainList" : [ "trust-and-safety", "content-moderation", "platform-integrity", "policy-documentation", "compliance-documentation", "operations-documentation" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operations documentation" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gap metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management, 3–5 years content strategy, 3–5 years program management, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:53:12.988", "createdAt" : "2026-06-15T10:53:12.988", "lastUpdated" : "2026-06-16T11:20:03.138", "ingestTimestamp" : "2026-06-16T03:24:55.121", "mongoId" : "6a30511af292fd229cefa59e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operations documentation" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa595", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 140000.0, "max" : 220000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Brazil, adjusted for mid-seniority and full-time employment in the technology industry." }, "location" : "Brazil", "locations" : [ "Brazil" ], "timestamp" : "2026-06-16T12:06:16.014", "fingerprint" : "6d1789ee9dd0cb45459fe523addf08bb8842a6ef04d5e9c5c7c0a1198e7f30f0", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/38533abc-88e2-4111-81bf-858d0e92d4f3/apply", "externalId" : "38533abc-88e2-4111-81bf-858d0e92d4f3", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Brazil", "continent" : "sa", "workMode" : "remote" } ], "locationText" : "Brazil", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Cross-functional communication", "Analytical mindset" ], "hardSkillsList" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define templates", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Track key metrics", "Capture tacit knowledge", "Capture undocumented knowledge" ], "hardSkills" : [ { "name" : "Audit knowledge ecosystem", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define templates", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Capture undocumented knowledge", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates are reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Coordinate knowledge flow", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently, Manage competing priorities", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:52:32.944", "createdAt" : "2026-06-15T10:52:32.944", "lastUpdated" : "2026-06-16T12:06:16.014", "ingestTimestamp" : "2026-06-16T03:23:57.395", "mongoId" : "6a30511af292fd229cefa595", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define templates", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Track key metrics", "Capture tacit knowledge", "Capture undocumented knowledge", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Cross-functional communication", "Analytical mindset", "Trust and Safety", "Platform integrity" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5ab", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in the UK technology industry, adjusted for mid-seniority and remote work." }, "location" : "UK", "locations" : [ "UK" ], "timestamp" : "2026-06-16T12:24:50.058", "fingerprint" : "1efccfa2b0b26e005d2b6554b7633efa12007c71d390b949997e297d06a2b59f", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/b08772d1-3bc0-4350-8265-cb0b965d0d69/apply", "externalId" : "b08772d1-3bc0-4350-8265-cb0b965d0d69", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Develop methods to capture knowledge, Build feedback loops, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Influence senior stakeholders; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning; Development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently in a distributed, global environment", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:51:59.877", "createdAt" : "2026-06-15T10:51:59.877", "lastUpdated" : "2026-06-16T12:24:50.058", "ingestTimestamp" : "2026-06-16T03:23:22.894", "mongoId" : "6a30511af292fd229cefa5ab", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Program management", "Trust and Safety", "Platform integrity" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b7", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Spain, adjusted for mid-seniority and the technology industry." }, "location" : "Spain", "locations" : [ "Spain" ], "timestamp" : "2026-06-16T12:36:24.423", "fingerprint" : "0517612901a968bb4c350d0cd3474d3b8509c2376005691c3914f68a36da7e39", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/fa4e7160-9f68-4f36-85b8-664c90d3b54b/apply", "externalId" : "fa4e7160-9f68-4f36-85b8-664c90d3b54b", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Spain", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Spain", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle frameworks", "Operational metrics" ], "hardSkillsList" : [ "Knowledge ecosystem mapping", "Information architecture design", "Documentation governance", "Knowledge capture methods", "Content review", "Lifecycle management", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge ecosystem mapping", "level" : "intermediate" }, { "name" : "Information architecture design", "level" : "intermediate" }, { "name" : "Documentation governance", "level" : "intermediate" }, { "name" : "Knowledge capture methods", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Translate knowledge into practice, Define key metrics, Track key metrics, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; 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Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:51:30.743", "createdAt" : "2026-06-15T10:51:30.743", "lastUpdated" : "2026-06-16T12:36:24.423", "ingestTimestamp" : "2026-06-16T03:22:19.696", "mongoId" : "6a30511af292fd229cefa5b7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Knowledge ecosystem mapping", "Information architecture design", "Documentation governance", "Knowledge capture methods", "Content review", "Lifecycle management", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle frameworks", "Operational metrics", "Trust and Safety", "Platform integrity" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a1", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Germany, adjusted for mid-seniority and the technology industry." }, "location" : "Germany", "locations" : [ "Germany" ], "timestamp" : "2026-06-16T11:57:37.668", "fingerprint" : "80f32d27af5c7e8523314bedc559cf4ffd908c7f3a64cc722532dcbfe43b7f76", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/85442dc0-ff7e-40fc-8b91-a7e3e9580784/apply", "externalId" : "85442dc0-ff7e-40fc-8b91-a7e3e9580784", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Germany", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Germany", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge ecosystem audit", "Knowledge base maintenance", "Content review", "Lifecycle management" ], "hardSkills" : [ { "name" : "Knowledge ecosystem audit", "level" : "intermediate" }, { "name" : "Knowledge base maintenance", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates are reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain health of knowledge base, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operational documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operational-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Identify gaps; Identify inconsistencies; Identify errors", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:51:03.221", "createdAt" : "2026-06-15T10:51:03.221", "lastUpdated" : "2026-06-16T11:57:37.668", "ingestTimestamp" : "2026-06-16T03:21:57.389", "mongoId" : "6a30511af292fd229cefa5a1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Knowledge ecosystem audit", "Knowledge base maintenance", "Content review", "Lifecycle management", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Metrics tracking", "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b5", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in France, adjusted for mid-seniority and the technology industry." }, "location" : "France", "locations" : [ "France" ], "timestamp" : "2026-06-16T14:55:29.313", "fingerprint" : "4103653868f8a7e4360cd83f2c70f37332b4b8e837b154572bb2038d2139c111", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/f6a371cc-336b-4ba4-957d-43d4833a19bd/apply", "externalId" : "f6a371cc-336b-4ba4-957d-43d4833a19bd", "industryFunction" : { }, "structuredLocations" : [ { "country" : "France", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "France", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation standards", "Quality criteria", "Knowledge capture", "Content lifecycle", "Lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Knowledge management", "level" : "intermediate" }, { "name" : "Content strategy", "level" : "intermediate" }, { "name" : "Program management", "level" : "intermediate" }, { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit existing knowledge ecosystem, Map existing knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected downstream, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting execution, Identify recurring errors affecting execution, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed Trust and Safety teams; Global teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Proven ability to audit knowledge systems, Proven ability to restructure knowledge systems, Proven ability to improve knowledge systems, Capability to work with ambiguity, Capability to work with incomplete information, Capability to work with evolving priorities, Excellent cross-functional communication skills, Ability to influence senior stakeholders, Experience designing documentation systems, Experience designing governance models, Experience designing content lifecycle frameworks, Analytical mindset, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit existing knowledge ecosystem. Map existing knowledge ecosystem", "postedDate" : "2026-06-15T10:50:33.932", "createdAt" : "2026-06-15T10:50:33.932", "lastUpdated" : "2026-06-16T14:55:29.313", "ingestTimestamp" : "2026-06-16T03:21:40.627", "mongoId" : "6a30511af292fd229cefa5b5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Metrics definition", "Metrics tracking", "Content lifecycle", "Trust and Safety", "Platform integrity" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa598", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "CHF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Switzerland, adjusted for mid-seniority and the technology industry." }, "location" : "Switzerland", "locations" : [ "Switzerland" ], "timestamp" : "2026-06-16T11:58:03.212", "fingerprint" : "8044c68dad2138c25190390c3ed884abd1d97582d99ab33e2bbe5c2f5628530c", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/4cd4f2da-6866-43be-86d9-ea6bf072a818/apply", "externalId" : "4cd4f2da-6866-43be-86d9-ea6bf072a818", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Switzerland", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Switzerland", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Content freshness metrics", "Search effectiveness metrics", "Coverage gap metrics", "Onboarding effectiveness metrics" ], "hardSkills" : [ { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Content freshness metrics", "level" : "intermediate" }, { "name" : "Search effectiveness metrics", "level" : "intermediate" }, { "name" : "Coverage gap metrics", "level" : "intermediate" }, { "name" : "Onboarding effectiveness metrics", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:50:06.937", "createdAt" : "2026-06-15T10:50:06.937", "lastUpdated" : "2026-06-16T11:58:03.212", "ingestTimestamp" : "2026-06-16T03:23:13.693", "mongoId" : "6a30511af292fd229cefa598", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Content freshness metrics", "Search effectiveness metrics", "Coverage gap metrics", "Onboarding effectiveness metrics", "Knowledge management", "Content strategy", "Program management", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa58f", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Ireland, adjusted for mid-seniority and remote work in the technology industry." }, "location" : "Ireland", "locations" : [ "Ireland" ], "timestamp" : "2026-06-16T12:41:47.071", "fingerprint" : "4b96dd9636283359f3dc257ff0849352b02787de484105596846806480b59b33", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/169ab821-f9e2-487c-8dd8-288c5d8c6066/apply", "externalId" : "169ab821-f9e2-487c-8dd8-288c5d8c6066", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Ireland", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Ireland", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture design", "Documentation standards definition", "Content lifecycle management", "Knowledge capture methods", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Information architecture design", "level" : "intermediate" }, { "name" : "Documentation standards definition", "level" : "intermediate" }, { "name" : "Content lifecycle management", "level" : "intermediate" }, { "name" : "Knowledge capture methods", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source updates reflected, Develop methods to capture knowledge, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Influence senior stakeholders; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Documentation templates; Content strategy", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify inconsistencies; Identify risks; Identify operational impact", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:49:41.804", "createdAt" : "2026-06-15T10:49:41.804", "lastUpdated" : "2026-06-16T12:41:47.071", "ingestTimestamp" : "2026-06-16T03:22:03.039", "mongoId" : "6a30511af292fd229cefa58f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Information architecture design", "Documentation standards definition", "Content lifecycle management", "Knowledge capture methods", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa594", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in the Technology industry in the Netherlands, adjusted for mid-seniority and onsite work mode." }, "location" : "Netherlands", "locations" : [ "Netherlands" ], "timestamp" : "2026-06-16T12:54:42.107", "fingerprint" : "4315ebd04087030047ace80e245a6c74f045f1c37d2d1424d9ba536d4eb358d3", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/35fe94b9-1e05-4c46-8566-866fbe591462/apply", "externalId" : "35fe94b9-1e05-4c46-8566-866fbe591462", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Netherlands", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Netherlands", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination" ], "hardSkillsList" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Identify knowledge gaps", "Identify inconsistencies", "Identify outdated documentation", "Identify conflicting documentation", "Structure knowledge", "Store knowledge", "Access knowledge", "Govern knowledge", "Define documentation standards", "Define templates", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Oversee knowledge dependencies", "Capture tacit knowledge", "Capture undocumented knowledge", "Build feedback loops", "Maintain knowledge base", "Define key metrics", "Track key metrics", "Coordinate knowledge flow" ], "hardSkills" : [ { "name" : "Audit knowledge ecosystem", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Identify knowledge gaps", "level" : "intermediate" }, { "name" : "Identify inconsistencies", "level" : "intermediate" }, { "name" : "Identify outdated documentation", "level" : "intermediate" }, { "name" : "Identify conflicting documentation", "level" : "intermediate" }, { "name" : "Structure knowledge", "level" : "intermediate" }, { "name" : "Store knowledge", "level" : "intermediate" }, { "name" : "Access knowledge", "level" : "intermediate" }, { "name" : "Govern knowledge", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define templates", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Oversee knowledge dependencies", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Capture undocumented knowledge", "level" : "intermediate" }, { "name" : "Build feedback loops", "level" : "intermediate" }, { "name" : "Maintain knowledge base", "level" : "intermediate" }, { "name" : "Define key metrics", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Coordinate knowledge flow", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit existing knowledge ecosystem, Map existing knowledge ecosystem, Identify gaps in knowledge ecosystem, Identify inconsistencies in knowledge ecosystem, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops with QA teams, Build feedback loops with operational teams, Maintain long-term health of knowledge base, Conduct regular audits of knowledge base, Conduct content reviews, Manage lifecycle of knowledge base, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated into practice, Define key metrics, Track key metrics, Act as central coordination point for knowledge flow", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Work with SMEs; Feedback loops with QA; Feedback loops with operational teams; Knowledge flow across teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Content moderation; Platform integrity; Policy documentation; Compliance documentation; Operations documentation", "domainList" : [ "trust-and-safety", "content-moderation", "platform-integrity", "policy-documentation", "compliance-documentation", "operations-documentation" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operations documentation" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Identify gaps; Identify inconsistencies; Identify outdated documentation; Identify conflicting documentation; Analytical mindset", "specialRequirements" : "Operate independently, Manage competing priorities", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Proven ability to audit knowledge systems, Proven ability to restructure knowledge systems, Proven ability to improve knowledge systems, Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Excellent cross-functional communication skills, Ability to influence senior stakeholders, Experience designing documentation systems, Experience designing governance models, Experience designing content lifecycle frameworks, Analytical mindset, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit existing knowledge ecosystem. Map existing knowledge ecosystem", "postedDate" : "2026-06-15T10:48:50.452", "createdAt" : "2026-06-15T10:48:50.452", "lastUpdated" : "2026-06-16T12:54:42.107", "ingestTimestamp" : "2026-06-16T03:22:13.035", "mongoId" : "6a30511af292fd229cefa594", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Identify knowledge gaps", "Identify inconsistencies", "Identify outdated documentation", "Identify conflicting documentation", "Structure knowledge", "Store knowledge", "Access knowledge", "Govern knowledge", "Define documentation standards", "Define templates", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Oversee knowledge dependencies", "Capture tacit knowledge", "Capture undocumented knowledge", "Build feedback loops", "Maintain knowledge base", "Define key metrics", "Track key metrics", "Coordinate knowledge flow", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination", "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operations documentation" ], "skillCount" : 49, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b4", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in the Technology industry in Portugal, adjusted for mid-seniority and onsite work mode." }, "location" : "Portugal", "locations" : [ "Portugal" ], "timestamp" : "2026-06-16T13:25:03.631", "fingerprint" : "378e4d4cf6e5cf669a1fa28cda03c7515a250274f0c871c4bee32fc2dceee7c7", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/f00252fa-6512-4c7b-b196-e39ebaa3bceb/apply", "externalId" : "f00252fa-6512-4c7b-b196-e39ebaa3bceb", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Portugal", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Portugal", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge governance", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge metrics", "Content freshness", "Search effectiveness", "Coverage gaps", "Onboarding effectiveness" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge governance", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge metrics", "level" : "intermediate" }, { "name" : "Content freshness", "level" : "intermediate" }, { "name" : "Search effectiveness", "level" : "intermediate" }, { "name" : "Coverage gaps", "level" : "intermediate" }, { "name" : "Onboarding effectiveness", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Translate knowledge into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Audit, restructure, and improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:48:19.078", "createdAt" : "2026-06-15T10:48:19.078", "lastUpdated" : "2026-06-16T13:25:03.631", "ingestTimestamp" : "2026-06-16T03:21:15.923", "mongoId" : "6a30511af292fd229cefa5b4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge governance", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge metrics", "Content freshness", "Search effectiveness", "Coverage gaps", "Onboarding effectiveness", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 23, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a2", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Italy, adjusted for mid-seniority and the technology industry." }, "location" : "Italy", "locations" : [ "Italy" ], "timestamp" : "2026-06-16T10:56:04.894", "fingerprint" : "96a9ef01ff51cf762122c7cd27af8039c8fecffdae4537f8bbba44073a95a775", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/8b0d1df8-3e4e-4e88-9f55-040ea49ad822/apply", "externalId" : "8b0d1df8-3e4e-4e88-9f55-040ea49ad822", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Italy", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Italy", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge ecosystem auditing", "Information architecture design", "Documentation standards definition", "Content quality criteria", "Knowledge dependencies tracking", "Tacit knowledge capture", "Feedback loop development", "Content review", "Lifecycle management", "Knowledge translation", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge ecosystem auditing", "level" : "intermediate" }, { "name" : "Information architecture design", "level" : "intermediate" }, { "name" : "Documentation standards definition", "level" : "intermediate" }, { "name" : "Content quality criteria", "level" : "intermediate" }, { "name" : "Knowledge dependencies tracking", "level" : "intermediate" }, { "name" : "Tacit knowledge capture", "level" : "intermediate" }, { "name" : "Feedback loop development", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Knowledge translation", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:47:38.869", "createdAt" : "2026-06-15T10:47:38.869", "lastUpdated" : "2026-06-16T10:56:04.894", "ingestTimestamp" : "2026-06-16T03:21:47.726", "mongoId" : "6a30511af292fd229cefa5a2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Knowledge ecosystem auditing", "Information architecture design", "Documentation standards definition", "Content quality criteria", "Knowledge dependencies tracking", "Tacit knowledge capture", "Feedback loop development", "Content review", "Lifecycle management", "Knowledge translation", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Metrics tracking", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 25, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a9", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 110000.0, "max" : 165000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Romania, adjusted for mid-seniority and the technology industry." }, "location" : "Romania", "locations" : [ "Romania" ], "timestamp" : "2026-06-16T10:58:59.531", "fingerprint" : "64bb7853bd7317085a8fe470cb7f427ed87793f23037b8576ee88697c3e1a179", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/a6e06220-146b-4538-be78-d8c49497e01a/apply", "externalId" : "a6e06220-146b-4538-be78-d8c49497e01a", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Romania", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Romania", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Content governance" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content auditing", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Distributed teams; Trust and Safety teams; QA teams; Operational teams; Training leaders; Operational leaders", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify gaps; Identify inconsistencies; Identify errors", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:46:01.197", "createdAt" : "2026-06-15T10:46:01.197", "lastUpdated" : "2026-06-16T10:58:59.531", "ingestTimestamp" : "2026-06-16T03:21:55.996", "mongoId" : "6a30511af292fd229cefa5a9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Content lifecycle management", "Metrics definition", "Content governance", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5aa", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 600000.0, "max" : 950000.0, "currency" : "MXN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Mexico City, Mexico, adjusted for mid-seniority and full-time employment in the technology industry." }, "location" : "Mexico", "locations" : [ "Mexico" ], "timestamp" : "2026-06-16T12:43:31.823", "fingerprint" : "a2a530602348065541386443a84e06d438ad0676c6ab1b36ec64ee11e6b2a955", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/a8f19af1-12fc-4d25-8008-541b43f8492e/apply", "externalId" : "a8f19af1-12fc-4d25-8008-541b43f8492e", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Mexico", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Mexico", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Process improvement", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Process improvement" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams; QA teams; Operational teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify inconsistencies; Identify risks; Identify operational impact", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Process improvement. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:45:27.732", "createdAt" : "2026-06-15T10:45:27.732", "lastUpdated" : "2026-06-16T12:43:31.823", "ingestTimestamp" : "2026-06-16T03:22:52.618", "mongoId" : "6a30511af292fd229cefa5aa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Process improvement", "Program management", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b1", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 650000.0, "max" : 950000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in South Africa, adjusted for mid-seniority and the technology industry." }, "location" : "South Africa", "locations" : [ "South Africa" ], "timestamp" : "2026-06-16T11:29:14.495", "fingerprint" : "4a97df4d3dab8a411ed4a8e196b1f3783150dc32e1c0effdf98fa052f6ffbadb", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/e9094081-a2af-4755-b630-d319efd8c918/apply", "externalId" : "e9094081-a2af-4755-b630-d319efd8c918", "industryFunction" : { }, "structuredLocations" : [ { "country" : "South Africa", "continent" : "af", "workMode" : "remote" } ], "locationText" : "South Africa", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Translate knowledge into practice, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Coordinate knowledge flow", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Content moderation; Platform integrity; Policy documentation; Compliance documentation; Operational documentation", "domainList" : [ "trust-and-safety", "content-moderation", "platform-integrity", "policy-documentation", "compliance-documentation", "operational-documentation" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operational documentation" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "problemSolvingSkills" : "Analytical mindset", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:43:32.628", "createdAt" : "2026-06-15T10:43:32.628", "lastUpdated" : "2026-06-16T11:29:14.495", "ingestTimestamp" : "2026-06-16T03:24:41.047", "mongoId" : "6a30511af292fd229cefa5b1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Program management", "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operational documentation" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa58b", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 125000.0, "max" : 175000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Australia, adjusted for mid-seniority and the technology industry." }, "location" : "Australia", "locations" : [ "Australia" ], "timestamp" : "2026-06-16T14:58:03.358", "fingerprint" : "81453501324530206337f4870579c525b8f72eb8af91809c7723238cd84aaa13", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/102e48e7-86eb-41ef-9241-c029954d07fc/apply", "externalId" : "102e48e7-86eb-41ef-9241-c029954d07fc", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Australia", "continent" : "oc", "workMode" : "remote" } ], "locationText" : "Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Content review", "Lifecycle management" ], "softSkillsList" : [ "Analytical mindset" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical mindset" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operational documentation; Trust and Safety", "domainList" : [ "policy-documentation", "compliance-documentation", "operational-documentation", "trust-and-safety" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Identify gaps; Identify inconsistencies; Identify errors; Analytical mindset", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Manage competing priorities", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:42:48.678", "createdAt" : "2026-06-15T10:42:48.678", "lastUpdated" : "2026-06-16T14:58:03.358", "ingestTimestamp" : "2026-06-16T03:21:11.796", "mongoId" : "6a30511af292fd229cefa58b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content review", "Lifecycle management", "Analytical mindset", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a4", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 1000000.0, "max" : 1600000.0, "currency" : "TRY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist in the Technology industry in Turkey, adjusted for mid-seniority and remote work." }, "location" : "Turkey", "locations" : [ "Turkey" ], "timestamp" : "2026-06-16T11:18:07.201", "fingerprint" : "e867abcdc8c49aa17c973a51dd81d2b9dd98ad7b03fe5bfba3ad225c6444ebb6", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/9b494053-cc05-4541-bc04-31b9da7a1f42/apply", "externalId" : "9b494053-cc05-4541-bc04-31b9da7a1f42", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Turkey", "continent" : "as", "workMode" : "remote" } ], "locationText" : "Turkey", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content auditing", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting frontline, Identify recurring errors affecting frontline, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed Trust and Safety teams; Global teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Ability to operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:41:03.109", "createdAt" : "2026-06-15T10:41:03.109", "lastUpdated" : "2026-06-16T11:18:07.201", "ingestTimestamp" : "2026-06-16T03:23:55.441", "mongoId" : "6a30511af292fd229cefa5a4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Trust and Safety", "Platform integrity" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30511af292fd229cefa5af", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 220000.0, "max" : 325000.0, "currency" : "AED", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in the Technology industry in the United Arab Emirates, adjusted for mid-seniority and remote work." }, "location" : "United Arab Emirates", "locations" : [ "United Arab Emirates" ], "timestamp" : "2026-06-16T14:43:05.614", "fingerprint" : "9af3ce15c8e0b63fc16e202436e30e881b4ead6b967747a2a7ddf0520c634b00", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/dbc83507-e8d2-450c-b3f6-9f243b846a94/apply", "externalId" : "dbc83507-e8d2-450c-b3f6-9f243b846a94", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Arab Emirates", "continent" : "as", "workMode" : "remote" } ], "locationText" : "United Arab Emirates", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Key metrics definition", "Key metrics tracking", "Knowledge flow coordination" ], "hardSkillsList" : [ "Knowledge mapping", "Content governance", "Knowledge audits", "Content lifecycle management", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Content governance", "level" : "intermediate" }, { "name" : "Knowledge audits", "level" : "intermediate" }, { "name" : "Content lifecycle management", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translation into practice, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation templates; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:40:26.542", "createdAt" : "2026-06-15T10:40:26.542", "lastUpdated" : "2026-06-16T14:43:05.614", "ingestTimestamp" : "2026-06-16T03:22:23.132", "mongoId" : "6a30511af292fd229cefa5af", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Content governance", "Knowledge audits", "Content lifecycle management", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Key metrics definition", "Key metrics tracking", "Knowledge flow coordination", "Trust and Safety", "Platform integrity" ], "skillCount" : 24, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa596", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 90000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Belgium, adjusted for the technology industry and mid-seniority level." }, "location" : "Belgium", "locations" : [ "Belgium" ], "timestamp" : "2026-06-16T12:43:37.259", "fingerprint" : "ad974003f32953415ebe9e151bb4360b3ccdb65543d4c2223a5e2cbb46f53e0c", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/3a44dac2-ce49-479f-84ca-2a1fee5c0975/apply", "externalId" : "3a44dac2-ce49-479f-84ca-2a1fee5c0975", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Belgium", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Belgium", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation standards", "Quality criteria", "Knowledge capture", "Content lifecycle" ], "hardSkillsList" : [ "Knowledge mapping", "Information governance", "Content review", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Information governance", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Develop methods to capture knowledge, Build feedback loops, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Influence senior stakeholders; Partner with training leaders; Partner with operational leaders; Work with distributed teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity; Policy documentation; Compliance documentation; Operational documentation", "domainList" : [ "trust-and-safety", "platform-integrity", "policy-documentation", "compliance-documentation", "operational-documentation" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity", "Policy documentation", "Compliance documentation", "Operational documentation" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify gaps; Identify inconsistencies; Identify outdated documentation; Identify conflicting documentation; Identify knowledge gaps; Identify recurring errors", "specialRequirements" : "Operate independently, Global environment", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:39:44.821", "createdAt" : "2026-06-15T10:39:44.821", "lastUpdated" : "2026-06-16T12:43:37.259", "ingestTimestamp" : "2026-06-16T03:22:46.922", "mongoId" : "6a30511af292fd229cefa596", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Information governance", "Content review", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Quality criteria", "Knowledge capture", "Content lifecycle", "Trust and Safety", "Platform integrity", "Policy documentation", "Compliance documentation", "Operational documentation" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa59f", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 200000.0, "max" : 350000.0, "currency" : "SAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist in Knowledge Management in Saudi Arabia, adjusted for mid-seniority and the technology industry." }, "location" : "Saudi Arabia", "locations" : [ "Saudi Arabia" ], "timestamp" : "2026-06-16T12:17:45.938", "fingerprint" : "1b71590e2131e945445a3ba68adedc53c0bdc7bdee4739d0180d37da381cb2f0", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/7c00752f-c34b-44f8-af82-446d141494a5/apply", "externalId" : "7c00752f-c34b-44f8-af82-446d141494a5", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Saudi Arabia", "continent" : "as", "workMode" : "remote" } ], "locationText" : "Saudi Arabia", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Content lifecycle management", "Metrics definition", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria" ], "hardSkills" : [ { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Process improvement", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Process improvement" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected downstream, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Distributed teams; Trust and Safety teams; QA teams; Operational teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Process improvement. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:39:22.006", "createdAt" : "2026-06-15T10:39:22.006", "lastUpdated" : "2026-06-16T12:17:45.938", "ingestTimestamp" : "2026-06-16T03:21:29.015", "mongoId" : "6a30511af292fd229cefa59f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge management", "Content strategy", "Information architecture", "Process improvement", "Program management", "Content lifecycle management", "Metrics definition", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30511af292fd229cefa5b0", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 240000.0, "max" : 360000.0, "currency" : "ILS", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Israel, adjusted for mid-seniority and the technology industry." }, "location" : "Israel", "locations" : [ "Israel" ], "timestamp" : "2026-06-16T11:35:56.832", "fingerprint" : "346f22425dca1af3aa67f01eff220049d77d587b69a8650ddf8dafd50c29c456", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/e321e22a-1cdc-4951-8b67-2ed960dd5f43/apply", "externalId" : "e321e22a-1cdc-4951-8b67-2ed960dd5f43", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Israel", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "Israel", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle frameworks", "Metrics definition", "Content review" ], "hardSkillsList" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Capture undocumented knowledge", "Track key metrics", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking" ], "hardSkills" : [ { "name" : "Audit knowledge ecosystem", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Capture undocumented knowledge", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Content freshness tracking", "level" : "intermediate" }, { "name" : "Search effectiveness tracking", "level" : "intermediate" }, { "name" : "Coverage gaps tracking", "level" : "intermediate" }, { "name" : "Onboarding effectiveness tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Process improvement", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Process improvement" ], "coreResponsibilities" : "Audit existing knowledge ecosystem, Map existing knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates are reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Ensure updates reflected downstream; Translate knowledge into practice", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Excellent cross-functional communication skills, Ability to influence senior stakeholders, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Process improvement. Audit existing knowledge ecosystem. Map existing knowledge ecosystem", "postedDate" : "2026-06-15T10:38:32.239", "createdAt" : "2026-06-15T10:38:32.239", "lastUpdated" : "2026-06-16T11:35:56.832", "ingestTimestamp" : "2026-06-16T03:21:27.396", "mongoId" : "6a30511af292fd229cefa5b0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Capture undocumented knowledge", "Track key metrics", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge management", "Content strategy", "Information architecture", "Process improvement", "Program management", "Documentation standards", "Content lifecycle frameworks", "Metrics definition", "Content review", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b2", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 550000.0, "max" : 750000.0, "currency" : "SEK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Sweden, adjusted for mid-seniority and the technology industry." }, "location" : "Sweden", "locations" : [ "Sweden" ], "timestamp" : "2026-06-16T14:56:49.104", "fingerprint" : "68ddc05e895eacf9cf82cac991929caab6159ef11b751bfa218fa8e16e9c4dfe", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/ebe54d0b-2f7e-48f8-9c05-74455b66ca80/apply", "externalId" : "ebe54d0b-2f7e-48f8-9c05-74455b66ca80", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Sweden", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Sweden", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination" ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit existing knowledge ecosystem, Map existing knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting execution, Identify recurring errors affecting execution, Maintain long-term health of knowledge base, Conduct regular audits, Conduct content reviews, Conduct lifecycle management, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Central coordination point; Global teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit existing knowledge ecosystem. Map existing knowledge ecosystem", "postedDate" : "2026-06-15T10:38:06.968", "createdAt" : "2026-06-15T10:38:06.968", "lastUpdated" : "2026-06-16T14:56:49.104", "ingestTimestamp" : "2026-06-16T03:22:33.112", "mongoId" : "6a30511af292fd229cefa5b2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination", "Trust and Safety", "Platform integrity" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b3", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Austria, adjusted for mid-seniority and the technology industry." }, "location" : "Austria", "locations" : [ "Austria" ], "timestamp" : "2026-06-16T12:05:14.405", "fingerprint" : "ba00e60746dccb27b8ec4059e37bdc0eff2a9480eb5e9b9471920b3e3d4c4d9d", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/ee479bb8-defe-4800-ae39-46641b566de7/apply", "externalId" : "ee479bb8-defe-4800-ae39-46641b566de7", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Austria", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Austria", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Quality criteria", "Lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge capture", "Content review" ], "hardSkills" : [ { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting execution, Identify recurring errors affecting execution, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:37:42.292", "createdAt" : "2026-06-15T10:37:42.292", "lastUpdated" : "2026-06-16T12:05:14.405", "ingestTimestamp" : "2026-06-16T03:23:35.611", "mongoId" : "6a30511af292fd229cefa5b3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Knowledge capture", "Content review", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Quality criteria", "Lifecycle management", "Metrics definition", "Metrics tracking", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30511af292fd229cefa593", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 140000.0, "max" : 210000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Senior Specialist, Knowledge Management in Poland, adjusted for mid-seniority and the technology industry." }, "location" : "Poland", "locations" : [ "Poland" ], "timestamp" : "2026-06-16T10:47:51.785", "fingerprint" : "420e500fbd713ec2de4d4537bd50677a5ba298548abb379bca06b18234969d1a", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/349554fd-33c8-4733-9a20-c290ca784585/apply", "externalId" : "349554fd-33c8-4733-9a20-c290ca784585", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Poland", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Poland", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle", "Knowledge capture", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Audit documentation", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Track key metrics" ], "hardSkills" : [ { "name" : "Audit documentation", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit existing knowledge ecosystem, Map existing knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Work with distributed teams; Coordinate knowledge flow", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Proven ability to audit knowledge systems, Proven ability to restructure knowledge systems, Proven ability to improve knowledge systems, Capability to work with ambiguity, Capability to work with incomplete information, Capability to work with evolving priorities, Excellent cross-functional communication skills, Ability to influence senior stakeholders, Experience designing documentation systems, Experience designing governance models, Experience designing content lifecycle frameworks, Analytical mindset, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit existing knowledge ecosystem. Map existing knowledge ecosystem", "postedDate" : "2026-06-15T10:37:17.340", "createdAt" : "2026-06-15T10:37:17.340", "lastUpdated" : "2026-06-16T10:47:51.785", "ingestTimestamp" : "2026-06-16T03:24:23.247", "mongoId" : "6a30511af292fd229cefa593", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Audit documentation", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Track key metrics", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle", "Knowledge capture", "Metrics definition", "Metrics tracking", "Trust and Safety", "Platform integrity" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa590", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 2.85E7, "max" : 4.25E7, "currency" : "CLP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Chile, adjusted for mid-seniority, full-time employment in the technology industry." }, "location" : "Chile", "locations" : [ "Chile" ], "timestamp" : "2026-06-16T11:42:26.650", "fingerprint" : "bd5c46cc0aa26a8b4dadfc7805cd99e616c014a58ecc1ecb25bccfe3c87d5c2d", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/1caf9e4e-3b40-47d4-b89d-f2e15572af47/apply", "externalId" : "1caf9e4e-3b40-47d4-b89d-f2e15572af47", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Chile", "continent" : "sa", "workMode" : "remote" } ], "locationText" : "Chile", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Information architecture", "Knowledge governance" ], "hardSkills" : [ { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Knowledge governance", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods capture tacit knowledge, Develop methods capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed Trust and Safety teams; Global teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently, Manage competing priorities", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years experience knowledge management, 3–5 years experience content strategy, 3–5 years experience program management, Audit, restructure, improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience Trust and Safety, Experience content moderation, Experience platform integrity", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:36:28.030", "createdAt" : "2026-06-15T10:36:28.030", "lastUpdated" : "2026-06-16T11:42:26.650", "ingestTimestamp" : "2026-06-16T03:23:34.487", "mongoId" : "6a30511af292fd229cefa590", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Information architecture", "Knowledge governance", "Knowledge management", "Content strategy", "Program management", "Trust and Safety", "Platform integrity" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa58a", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 38000.0, "max" : 58000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Greece, adjusted for mid-seniority, remote work, and the technology industry." }, "location" : "Greece", "locations" : [ "Greece" ], "timestamp" : "2026-06-16T12:21:05.647", "fingerprint" : "e6fe7ee6bad785aafa9cd2dae4f71575afe0a56c09b42f7977164af3ba7d6a4a", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/0eef2edb-6de0-42fb-ac6f-b48825ed6114/apply", "externalId" : "0eef2edb-6de0-42fb-ac6f-b48825ed6114", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Greece", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Greece", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Content lifecycle management", "Metrics definition", "Operational impact analysis" ], "hardSkillsList" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria" ], "softSkillsList" : [ "Cross-functional communication" ], "hardSkills" : [ { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Cross-functional communication" } ], "majorSkills" : "Knowledge ecosystem mapping, Information architecture design, Knowledge capture methods, Knowledge base maintenance", "majorSkillsList" : [ "Knowledge ecosystem mapping", "Information architecture design", "Knowledge capture methods", "Knowledge base maintenance" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting execution, Identify recurring errors affecting execution, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track content freshness, Track search effectiveness, Track coverage gaps, Track onboarding effectiveness, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Coordinate knowledge flow", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge ecosystem mapping, Information architecture design, Knowledge capture methods, Knowledge base maintenance. Audit knowledge ecosystem. 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Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Experience designing documentation systems, Experience designing governance models, Experience designing content lifecycle frameworks, Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:35:33.182", "createdAt" : "2026-06-15T10:35:33.182", "lastUpdated" : "2026-06-16T11:53:03.479", "ingestTimestamp" : "2026-06-16T03:23:32.094", "mongoId" : "6a30511af292fd229cefa5ae", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge ecosystem audit", "Knowledge ecosystem mapping", "Information architecture design", "Documentation standards definition", "Versioning rules definition", "Lifecycle policies definition", "Quality criteria definition", "Knowledge capture methods", "Feedback loop development", "Content review", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Quality criteria", "Lifecycle management", "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 24, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30511af292fd229cefa5b6", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Bulgaria, adjusted for mid-seniority, technology industry, and remote work." }, "location" : "Bulgaria", "locations" : [ "Bulgaria" ], "timestamp" : "2026-06-16T11:55:09.057", "fingerprint" : "70ba8f4da780feeb4969fe39c4fa486260f461b54cd5a5c4c41a7d536dfebc6d", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/f93e6fea-0022-4e1b-9d0c-6ed463a7d7ea/apply", "externalId" : "f93e6fea-0022-4e1b-9d0c-6ed463a7d7ea", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle", "Metrics definition", "Content governance" ], "hardSkillsList" : [ "Knowledge mapping", "Content auditing", "Content structuring", "Content quality assessment", "Knowledge capture", "Feedback loop development", "Content review", "Content lifecycle management" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Content auditing", "level" : "intermediate" }, { "name" : "Content structuring", "level" : "intermediate" }, { "name" : "Content quality assessment", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Feedback loop development", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Content lifecycle management", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates are reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated into practice, Define key metrics, Track content freshness metrics, Track search effectiveness metrics, Track coverage gap metrics, Track onboarding effectiveness metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operational documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operational-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify inconsistencies; Identify risks; Identify operational impact", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. 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Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:34:41.590", "createdAt" : "2026-06-15T10:34:41.590", "lastUpdated" : "2026-06-16T10:49:29.779", "ingestTimestamp" : "2026-06-16T03:21:11.805", "mongoId" : "6a30511af292fd229cefa5a6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Information architecture design", "Documentation standards definition", "Content lifecycle management", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Trust and Safety", "Policy documentation", "Compliance documentation", "Operational documentation" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa59a", "title" : "Senior Specialist, 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"professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness metrics", "Search effectiveness metrics", "Coverage gaps metrics", "Onboarding effectiveness metrics", "Knowledge flow coordination" ], "hardSkills" : [ { "name" : "Knowledge management", "level" : "intermediate" }, { "name" : "Content strategy", "level" : "intermediate" }, { "name" : "Program management", "level" : "intermediate" }, { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge dependencies", "level" : "intermediate" }, { "name" : "Tacit knowledge capture", "level" : "intermediate" }, { "name" : "Undocumented knowledge capture", "level" : "intermediate" }, { "name" : "Feedback loops", "level" : "intermediate" }, { "name" : "Content reviews", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Knowledge translation", "level" : "intermediate" }, { "name" : "Content freshness metrics", "level" : "intermediate" }, { "name" : "Search effectiveness metrics", "level" : "intermediate" }, { "name" : "Coverage gaps metrics", "level" : "intermediate" }, { "name" : "Onboarding effectiveness metrics", "level" : "intermediate" }, { "name" : "Knowledge flow coordination", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track content freshness, Track search effectiveness, Track coverage gaps, Track onboarding effectiveness, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Content moderation; Platform integrity", "domainList" : [ "trust-and-safety", "content-moderation", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:34:11.485", "createdAt" : "2026-06-15T10:34:11.485", "lastUpdated" : "2026-06-16T11:43:26.034", "ingestTimestamp" : "2026-06-16T03:21:03.946", "mongoId" : "6a30511af292fd229cefa59a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness metrics", "Search effectiveness metrics", "Coverage gaps metrics", "Onboarding effectiveness metrics", "Knowledge flow coordination", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Trust and Safety", "Content moderation", "Platform integrity" ], "skillCount" : 26, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa59b", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 650000.0, "max" : 950000.0, "currency" : "NOK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Norway, adjusted for mid-seniority and the technology industry." }, "location" : "Norway", "locations" : [ "Norway" ], "timestamp" : "2026-06-16T13:05:09.079", "fingerprint" : "1f2e0b68914b3b1b3429280b19cec6c368a697b1902201c3e3d08620f736534b", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/64c7b4ea-ce09-4964-a498-0d04c5f0dfdf/apply", "externalId" : "64c7b4ea-ce09-4964-a498-0d04c5f0dfdf", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Norway", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Norway", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Develop methods to capture knowledge, Build feedback loops, Maintain knowledge base health, Partner with training leaders, Partner with operational leaders, Define key metrics, Track key metrics, Act as central coordination point", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years knowledge management, 3–5 years content strategy, 3–5 years program management, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:33:44.997", "createdAt" : "2026-06-15T10:33:44.997", "lastUpdated" : "2026-06-16T13:05:09.079", "ingestTimestamp" : "2026-06-16T03:21:53.095", "mongoId" : "6a30511af292fd229cefa59b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Program management", "Trust and Safety", "Platform integrity" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa592", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 950000.0, "max" : 1400000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Senior Specialist, Knowledge Management in the Technology industry in Czech Republic, adjusted for mid-seniority and remote work." }, "location" : "Czechia", "locations" : [ "Czechia" ], "timestamp" : "2026-06-16T11:01:48.777", "fingerprint" : "0a8c837b07e5419bca45d0edfc82a71d036699a54711adc625c53f75a3c88e9e", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/20cdc0b0-fa04-4a2e-b0e7-8920e9110701/apply", "externalId" : "20cdc0b0-fa04-4a2e-b0e7-8920e9110701", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Czech Republic", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Content lifecycle management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define templates", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Track key metrics", "Capture tacit knowledge", "Capture undocumented knowledge", "Build feedback loops", "Maintain knowledge base", "Content reviews", "Lifecycle management" ], "hardSkills" : [ { "name" : "Audit knowledge ecosystem", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define templates", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Capture undocumented knowledge", "level" : "intermediate" }, { "name" : "Build feedback loops", "level" : "intermediate" }, { "name" : "Maintain knowledge base", "level" : "intermediate" }, { "name" : "Content reviews", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit and map the existing knowledge ecosystem, Design and maintain the information architecture, Define documentation standards, templates, versioning rules, lifecycle policies,, Oversee knowledge dependencies, Develop structured methods to capture tacit and undocumented, Build feedback loops with QA and operational teams, Maintain the long-term health of the knowledge base, Partner with training and operational leaders, Define and track key metrics, Act as a central coordination point for knowledge", "teamCollaboration" : "Cross-functional communication; Distributed Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Experience designing documentation systems, Experience designing governance models, Experience designing content lifecycle frameworks, Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit and map the existing knowledge ecosystem. 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Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit existing knowledge ecosystem. Map existing knowledge ecosystem", "postedDate" : "2026-06-15T10:32:52.907", "createdAt" : "2026-06-15T10:32:52.907", "lastUpdated" : "2026-06-16T13:38:08.385", "ingestTimestamp" : "2026-06-16T03:25:01.338", "mongoId" : "6a30511af292fd229cefa5ad", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define templates", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Track key metrics", "Capture tacit knowledge", "Capture undocumented knowledge", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Cross-functional communication", "Trust and Safety", "Content moderation", "Platform integrity" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a3", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 1.2E7, "max" : 1.8E7, "currency" : "HUF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Hungary, adjusted for mid-seniority and the technology industry." }, "location" : "Hungary", "locations" : [ "Hungary" ], "timestamp" : "2026-06-16T12:36:18.271", "fingerprint" : "1d8ccd71cd6ee56b1c03d3ce31bc7b34aa47daf0c43e43a46cd973058910f703", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/91ccde58-6523-4aff-81cc-d4a82d05a221/apply", "externalId" : "91ccde58-6523-4aff-81cc-d4a82d05a221", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Hungary", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Hungary", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Content governance" ], "hardSkillsList" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define templates", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Capture undocumented knowledge", "Track key metrics", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking" ], "hardSkills" : [ { "name" : "Audit knowledge ecosystem", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define templates", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Capture undocumented knowledge", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Content freshness tracking", "level" : "intermediate" }, { "name" : "Search effectiveness tracking", "level" : "intermediate" }, { "name" : "Coverage gaps tracking", "level" : "intermediate" }, { "name" : "Onboarding effectiveness tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit existing knowledge ecosystem, Map existing knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain long-term health of knowledge base, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point", "teamCollaboration" : "Cross-functional teams; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Excellent cross-functional communication skills, Ability to influence senior stakeholders, Experience designing documentation systems, Experience designing governance models, Experience designing content lifecycle frameworks, Analytical mindset, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit existing knowledge ecosystem. Map existing knowledge ecosystem", "postedDate" : "2026-06-15T10:32:27.558", "createdAt" : "2026-06-15T10:32:27.558", "lastUpdated" : "2026-06-16T12:36:18.271", "ingestTimestamp" : "2026-06-16T03:22:53.635", "mongoId" : "6a30511af292fd229cefa5a3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define templates", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Capture undocumented knowledge", "Track key metrics", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Content governance", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a7", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 43000.0, "max" : 62000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Estonia, adjusted for mid-seniority, technology industry, and remote work." }, "location" : "Estonia", "locations" : [ "Estonia" ], "timestamp" : "2026-06-16T14:19:17.800", "fingerprint" : "1e99184307acf4a6d387be79017d724175907e838be0dd38c0d8c38441759499", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/9d29ebe3-8879-4b45-9cb3-f725c0e63298/apply", "externalId" : "9d29ebe3-8879-4b45-9cb3-f725c0e63298", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Estonia", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Estonia", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Knowledge auditing", "Content review", "Lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Knowledge auditing", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Influence senior stakeholders; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operational documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operational-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Ability to operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit complex knowledge systems, Restructure complex knowledge systems, Improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:31:58.846", "createdAt" : "2026-06-15T10:31:58.846", "lastUpdated" : "2026-06-16T14:19:17.800", "ingestTimestamp" : "2026-06-16T03:22:25.296", "mongoId" : "6a30511af292fd229cefa5a7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Knowledge auditing", "Content review", "Lifecycle management", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a0", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 1.15E7, "max" : 1.75E7, "currency" : "ARS", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Argentina, adjusted for mid-seniority and the technology industry." }, "location" : "Argentina", "locations" : [ "Argentina" ], "timestamp" : "2026-06-16T11:28:49.070", "fingerprint" : "6573c565a210871a8dc132fc98b7b352221d23db18c9389b1b5a79ecce6759f2", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/7d35cef7-556a-48cf-9050-d14becf0227f/apply", "externalId" : "7d35cef7-556a-48cf-9050-d14becf0227f", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Argentina", "continent" : "sa", "workMode" : "onsite" } ], "locationText" : "Argentina", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content review", "Lifecycle management", "Knowledge translation", "Key metrics definition", "Key metrics tracking", "Knowledge flow coordination", "Analytical mindset" ], "hardSkills" : [ { "name" : "Knowledge management", "level" : "intermediate" }, { "name" : "Content strategy", "level" : "intermediate" }, { "name" : "Program management", "level" : "intermediate" }, { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge dependencies", "level" : "intermediate" }, { "name" : "Tacit knowledge capture", "level" : "intermediate" }, { "name" : "Undocumented knowledge capture", "level" : "intermediate" }, { "name" : "Feedback loops", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Knowledge translation", "level" : "intermediate" }, { "name" : "Key metrics definition", "level" : "intermediate" }, { "name" : "Key metrics tracking", "level" : "intermediate" }, { "name" : "Knowledge flow coordination", "level" : "intermediate" }, { "name" : "Analytical mindset", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translation into practice, Define key metrics, Track key metrics, Act as central coordination point", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Content moderation; Platform integrity", "domainList" : [ "trust-and-safety", "content-moderation", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities, Fast learner, Follow-through on complex initiatives", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:31:30.510", "createdAt" : "2026-06-15T10:31:30.510", "lastUpdated" : "2026-06-16T11:28:49.070", "ingestTimestamp" : "2026-06-16T03:24:53.621", "mongoId" : "6a30511af292fd229cefa5a0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content review", "Lifecycle management", "Knowledge translation", "Key metrics definition", "Key metrics tracking", "Knowledge flow coordination", "Analytical mindset", "Trust and Safety", "Content moderation", "Platform integrity" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa597", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 7.5E7, "max" : 1.1E8, "currency" : "COP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Colombia, adjusted for mid-seniority and the technology industry." }, "location" : "Colombia", "locations" : [ "Colombia" ], "timestamp" : "2026-06-16T12:54:48.808", "fingerprint" : "a2ad83e457aa924cd269e739ef172ea88bf8ecb50ceee9436d22b88bb95736eb", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/46ec3144-5a32-493d-b08d-268dd7d1b5c3/apply", "externalId" : "46ec3144-5a32-493d-b08d-268dd7d1b5c3", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Colombia", "continent" : "sa", "workMode" : "onsite" } ], "locationText" : "Colombia", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Knowledge management", "Information architecture", "Documentation standards", "Content lifecycle management", "Knowledge capture", "Metrics definition", "Content freshness tracking", "Search effectiveness tracking", "Onboarding effectiveness tracking" ], "hardSkills" : [ { "name" : "Knowledge management", "level" : "intermediate" }, { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Content lifecycle management", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Content freshness tracking", "level" : "intermediate" }, { "name" : "Search effectiveness tracking", "level" : "intermediate" }, { "name" : "Onboarding effectiveness tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates are reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops with QA teams, Build feedback loops with operational teams, Identify knowledge gaps affecting frontline execution, Identify recurring errors affecting frontline execution, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated into practice, Define key metrics, Track key metrics, Act as central coordination point for knowledge flow", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Central coordination point for knowledge flow; Distributed Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation templates; Versioning rules; Lifecycle policies; Quality criteria", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently, Distributed global environment", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:31:01.646", "createdAt" : "2026-06-15T10:31:01.646", "lastUpdated" : "2026-06-16T12:54:48.808", "ingestTimestamp" : "2026-06-16T03:24:33.743", "mongoId" : "6a30511af292fd229cefa597", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge management", "Information architecture", "Documentation standards", "Content lifecycle management", "Knowledge capture", "Metrics definition", "Content freshness tracking", "Search effectiveness tracking", "Onboarding effectiveness tracking", "Content strategy", "Program management", "Trust and Safety", "Platform integrity" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa599", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 3250000.0, "max" : 5500000.0, "currency" : "KES", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Kenya, adjusted for mid-seniority and the technology industry." }, "location" : "Kenya", "locations" : [ "Kenya" ], "timestamp" : "2026-06-16T15:22:49.622", "fingerprint" : "10aaa686808ce176ff33029db37452e4806bfb8bd28c8c675cdf36aa89a1f74c", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/5b4bb259-a63d-4e6f-a4be-5444e4221f17/apply", "externalId" : "5b4bb259-a63d-4e6f-a4be-5444e4221f17", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Kenya", "continent" : "af", "workMode" : "onsite" } ], "locationText" : "Kenya", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Content lifecycle frameworks", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination" ], "hardSkillsList" : [ "Audit documentation", "Map knowledge ecosystem", "Design information architecture", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Oversee knowledge dependencies", "Capture tacit knowledge", "Capture undocumented knowledge", "Build feedback loops", "Maintain knowledge base", "Content reviews", "Lifecycle management", "Define key metrics", "Track key metrics", "Coordinate knowledge flow" ], "hardSkills" : [ { "name" : "Audit documentation", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Design information architecture", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Oversee knowledge dependencies", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Capture undocumented knowledge", "level" : "intermediate" }, { "name" : "Build feedback loops", "level" : "intermediate" }, { "name" : "Maintain knowledge base", "level" : "intermediate" }, { "name" : "Content reviews", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Define key metrics", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Coordinate knowledge flow", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit existing knowledge ecosystem, Map existing knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected downstream, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops with QA, Build feedback loops with operational teams, Identify knowledge gaps affecting frontline, Identify recurring errors affecting frontline, Maintain long-term health of knowledge base, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Coordinate knowledge flow; Work with distributed teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Content moderation; Platform integrity", "domainList" : [ "trust-and-safety", "content-moderation", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently, Manage competing priorities", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments, Proven ability to audit knowledge systems, Proven ability to restructure knowledge systems, Proven ability to improve knowledge systems, Capability to work with ambiguity, Capability to work with incomplete information, Capability to work with evolving priorities, Excellent cross-functional communication skills, Ability to influence senior stakeholders, Experience designing documentation systems, Experience designing governance models, Experience designing content lifecycle frameworks, Analytical mindset, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety environments, Experience in content moderation environments, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit existing knowledge ecosystem. Map existing knowledge ecosystem", "postedDate" : "2026-06-15T10:30:32.158", "createdAt" : "2026-06-15T10:30:32.158", "lastUpdated" : "2026-06-16T15:22:49.622", "ingestTimestamp" : "2026-06-16T03:21:16.217", "mongoId" : "6a30511af292fd229cefa599", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Audit documentation", "Map knowledge ecosystem", "Design information architecture", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Oversee knowledge dependencies", "Capture tacit knowledge", "Capture undocumented knowledge", "Build feedback loops", "Maintain knowledge base", "Content reviews", "Lifecycle management", "Define key metrics", "Track key metrics", "Coordinate knowledge flow", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Content lifecycle frameworks", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination", "Trust and Safety", "Content moderation", "Platform integrity" ], "skillCount" : 37, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa58e", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 1.0E7, "max" : 1.5E7, "currency" : "NGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Nigeria, adjusted for mid-seniority and the technology industry." }, "location" : "Nigeria", "locations" : [ "Nigeria" ], "timestamp" : "2026-06-16T12:56:11.454", "fingerprint" : "934c70f4f2a5ae38ab0b5d5165ba9b4785b4f941d9763f4e877f3b2cac9251e5", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/15fbd4f9-9b70-4c39-a017-707da7e0ffcb/apply", "externalId" : "15fbd4f9-9b70-4c39-a017-707da7e0ffcb", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Nigeria", "continent" : "af", "workMode" : "onsite" } ], "locationText" : "Nigeria", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination" ], "hardSkillsList" : [ "Audit documentation", "Map knowledge ecosystem", "Design information architecture", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Oversee knowledge dependencies", "Develop structured methods", "Build feedback loops", "Maintain knowledge base", "Partner with leaders", "Define key metrics", "Track key metrics", "Coordinate knowledge flow" ], "softSkillsList" : [ "Cross-functional communication", "Analytical mindset" ], "hardSkills" : [ { "name" : "Audit documentation", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Design information architecture", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Oversee knowledge dependencies", "level" : "intermediate" }, { "name" : "Develop structured methods", "level" : "intermediate" }, { "name" : "Build feedback loops", "level" : "intermediate" }, { "name" : "Maintain knowledge base", "level" : "intermediate" }, { "name" : "Partner with leaders", "level" : "intermediate" }, { "name" : "Define key metrics", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Coordinate knowledge flow", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Cross-functional communication" }, { "name" : "Analytical mindset" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture knowledge, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Coordinate with Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently, Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:30:02.776", "createdAt" : "2026-06-15T10:30:02.776", "lastUpdated" : "2026-06-16T12:56:11.454", "ingestTimestamp" : "2026-06-16T03:22:41.630", "mongoId" : "6a30511af292fd229cefa58e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Audit documentation", "Map knowledge ecosystem", "Design information architecture", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Oversee knowledge dependencies", "Develop structured methods", "Build feedback loops", "Maintain knowledge base", "Partner with leaders", "Define key metrics", "Track key metrics", "Coordinate knowledge flow", "Cross-functional communication", "Analytical mindset", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 42, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa58c", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 95000.0, "max" : 140000.0, "currency" : "NZD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in New Zealand, adjusted for mid-seniority and the technology industry." }, "location" : "New Zealand", "locations" : [ "New Zealand" ], "timestamp" : "2026-06-16T11:56:58.757", "fingerprint" : "35fb6217188e1c09d5e236e9a7b97355f982feccf1308787fa1959d578054285", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/12fd6fcb-2c0f-447d-a302-69c8ecb858aa/apply", "externalId" : "12fd6fcb-2c0f-447d-a302-69c8ecb858aa", "industryFunction" : { }, "structuredLocations" : [ { "country" : "New Zealand", "continent" : "oc", "workMode" : "onsite" } ], "locationText" : "New Zealand", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content auditing", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track content freshness, Track search effectiveness, Track coverage gaps, Track onboarding effectiveness, Act as coordination point, Manage knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently, Global environment", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gap metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:28:33.727", "createdAt" : "2026-06-15T10:28:33.727", "lastUpdated" : "2026-06-16T11:56:58.757", "ingestTimestamp" : "2026-06-16T03:25:01.148", "mongoId" : "6a30511af292fd229cefa58c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Trust and Safety", "Platform integrity" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a8", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 38000.0, "max" : 55000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Slovenia, adjusted for mid-seniority and full-time employment in the technology industry." }, "location" : "Slovenia", "locations" : [ "Slovenia" ], "timestamp" : "2026-06-16T10:27:21.360", "fingerprint" : "d7838fb461a972cfe6f8a62d78341b6d300050cb64b948381105c944be83cca8", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/9e1ac7fa-887d-4e0a-9b7b-030f02113baa/apply", "externalId" : "9e1ac7fa-887d-4e0a-9b7b-030f02113baa", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Slovenia", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Slovenia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Systems design", "Change management" ], "hardSkillsList" : [ "Information architecture design", "Documentation standards definition", "Versioning rules definition", "Lifecycle policies definition", "Quality criteria definition", "Knowledge capture methods" ], "hardSkills" : [ { "name" : "Information architecture design", "level" : "intermediate" }, { "name" : "Documentation standards definition", "level" : "intermediate" }, { "name" : "Versioning rules definition", "level" : "intermediate" }, { "name" : "Lifecycle policies definition", "level" : "intermediate" }, { "name" : "Quality criteria definition", "level" : "intermediate" }, { "name" : "Knowledge capture methods", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Systems design, Change management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Systems design", "Change management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Develop methods to capture knowledge, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Translate knowledge into practice, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Partner with policy; Partner with operations; Partner with QA; Partner with SMEs; Partner with training leaders; Partner with operational leaders; Coordinate across teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity; Content moderation", "domainList" : [ "trust-and-safety", "platform-integrity", "content-moderation" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity", "Content moderation" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation systems design; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Structure to ambiguity; Analytical mindset", "outcomesObjectives" : "Strengthen knowledge capture; Strengthen knowledge structure; Strengthen knowledge maintenance; Ensure information accuracy; Ensure information accessibility; Align information with operations; Ensure knowledge is updated; Ensure knowledge is used; Improve consistency; Improve accuracy; Improve efficiency", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Excellent cross-functional communication skills, Ability to influence senior stakeholders, Analytical mindset, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Description This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Specialist, Knowledge Management based in Slovenia. This role is central to strengthening how institutional knowledge is captured, structured, and maintained across a fast-paced Trust and Safety organization. You will be responsible for turning fragmented documentation, operational know-how, and policy materials into a coherent, scalable knowledge system that supports high-stakes decision-making at scale. The work involves building structure where complexity exists, ensuring that critical information is always accurate, accessible, and aligned with real-world operations. You will partner closely with policy, operations, QA, and subject matter experts to ensure knowledge is continuously updated and effectively used across teams. The environment is dynamic and globally distributed, requiring strong ownership, influence, and the ability to bring structure to ambiguity. Your impact will be directly reflected in the consistency, accuracy, and efficiency of Trust and Safety operations worldwide. This is both a systems design and change management role, shaping how knowledge is created, shared, and sustained across the organization. ## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Systems design, Change management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:27:57.395", "createdAt" : "2026-06-15T10:27:57.395", "lastUpdated" : "2026-06-16T10:27:21.360", "ingestTimestamp" : "2026-06-16T03:21:36.694", "mongoId" : "6a30511af292fd229cefa5a8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Information architecture design", "Documentation standards definition", "Versioning rules definition", "Lifecycle policies definition", "Quality criteria definition", "Knowledge capture methods", "Knowledge management", "Systems design", "Change management", "Information architecture", "Content strategy", "Program management", "Trust and Safety", "Platform integrity", "Content moderation" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306429f292fd229cfa0898", "title" : "Procurement & Contract Management Professional", "company" : "Scyne Advisory", "industry" : "Management Consulting", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a mid-seniority Procurement & Contract Management Professional in Canberra, Australia, adjusted for the government industry." }, "location" : "Canberra, AUSTRALIAN CAPITAL TERRITORY, Australia", "locations" : [ "Canberra", "AUSTRALIAN CAPITAL TERRITORY", "Australia" ], "timestamp" : "2026-06-16T12:28:36.454", "fingerprint" : "1f193510c214ab42b3c3e1d394bc3357782a5cfd2bba8ea28fdddfd7f670a9bb", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/ScyneAdvisory/6000000001154781-procurement-contract-management-professional-defence", "externalId" : "6000000001154781", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Canberra", "state" : "Australian Capital Territory", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-35.2975906,149.1012676" } ], "locationText" : "Canberra, Australian Capital Territory, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "ERP", "professionalSkills" : [ "Commercial advisory", "Contract administration", "Negotiation", "Data management", "Knowledge transfer" ], "hardSkillsList" : [ "Procurement", "Contract management", "Commercial negotiation", "Risk mitigation", "Data reporting" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Procurement", "level" : "intermediate" }, { "name" : "Contract management", "level" : "intermediate" }, { "name" : "Commercial negotiation", "level" : "intermediate" }, { "name" : "Risk mitigation", "level" : "intermediate" }, { "name" : "Data reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Procurement, Contract management, Defence commercial advisory", "majorSkillsList" : [ "Procurement", "Contract management", "Defence commercial advisory" ], "coreResponsibilities" : "Manage complex commercial arrangements, Oversee end-to-end contract administration, Participate in negotiations, Secure outcomes protecting public sector value, Mitigate risk, Ensure agreements remain conflict-free, Ensure agreements align with government objectives, Utilise ERP systems, Drive efficient procurement processes, Drive robust data management, Drive transparent reporting, Transfer knowledge to build capabilities, Ensure adherence to APS Code of Conduct, Ensure adherence to Australian regulatory frameworks, Engage key stakeholders, Collaborate with key stakeholders", "teamCollaboration" : "Cross-functional coordination; Collaborative spirit", "domainKnowledge" : "Defence commercial advisory; Australian legislative framework; Commonwealth procurement processes; Commonwealth contracting frameworks; APS Code of Conduct; Australian regulatory frameworks; Defence acquisition; Defence sustainment", "domainList" : [ "defence-commercial-advisory", "australian-legislative-framework", "commonwealth-procurement-processes", "commonwealth-contracting-frameworks", "aps-code-of-conduct", "australian-regulatory-frameworks", "defence-acquisition", "defence-sustainment" ], "domainSpecificKnowledge" : [ "Defence commercial advisory", "Australian legislative framework", "Commonwealth procurement processes", "Commonwealth contracting frameworks", "APS Code of Conduct", "Australian regulatory frameworks", "Defence acquisition", "Defence sustainment" ], "toolProficiency" : [ "ERP systems" ], "continuousLearning" : "Professional development; Leadership opportunities; Mentoring", "specialRequirements" : "AGSVA clearance", "outcomesObjectives" : "Deliver high-impact commercial outcomes; Ensure implementable procurement strategies; Ensure value-driven procurement strategies; Ensure procurement aligned with public interest", "qualificationsBasic" : "Current and active AGSVA NV1 clearance, Extensive experience in procurement, Extensive experience in commercial management, Extensive experience in contract administration, Experience in Australian Defence industry, Understanding of Commonwealth procurement processes, Understanding of Commonwealth contracting frameworks, Hands-on experience operating within ERP environments, Commitment to public interest outcomes, Focus on ethical advisory, Focus on transparent advisory, Focus on accountability-driven advisory, Excellent stakeholder engagement skills, Excellent communication skills, Experience mentoring others, Experience managing competing priorities", "qualificationsPreferred" : "Degree in Finance, Degree in Accounting, Degree in Economics, Degree in Business, Defence sector experience, Public sector experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Shape Australia’s Future Through Purpose-Driven Commercial Advisory At Scyne Advisory , we are public purpose sector specialists who support governments, not-for-profits, and for-purpose organisations to deliver services that build more resilient, equitable, secure, and prosperous communities. Guided by our values—Stronger Together , Amplify Impact , Build Trusted Relationships , Value Every Person , Think Beyond Limits , and Defined by Ethics —we bring deep expertise and a collaborative spirit to everything we do. We’re excited to offer a new opportunity in our Defence team as part of our Commercial, Finance and Infrastructure Practice in our Canberra office. This role is ideal for a strategic thinker with deep expertise in Defence Commercial advisory , ready to lead high-impact commercial outcomes across major acquisition and sustainment programs. The Opportunity We are seeking a highly capable Procurement and Contract Management Professional to join our Defence practice in Canberra. In this critical role, you will oversee complex commercial activities for major Defence projects. You will partner with government stakeholders to navigate the Australian legislative framework, ensuring that procurement strategies are implementable, value-driven, and strictly aligned with the public interest. Key Responsibilities * Commercial Leadership: Manage complex commercial arrangements and oversee end-to-end contract administration for high-stakes Defence projects preferably in acquisition and sustainment phases. * Strategic Negotiation: Participate in negotiations to secure outcomes that protect public sector value and mitigate risk, ensuring all agreements remain conflict-free and aligned with government objectives. * Operational Excellence: Utilise Enterprise Resource Planning (ERP) systems to drive efficient procurement processes, robust data management, and transparent reporting. * Capability Building: Act as a true partner to the Department of Defence, actively transferring knowledge to build sustainable internal commercial capabilities. * Ethical Oversight: Ensure all procurement and contract management activities and reporting strictly adhere to the APS Code of Conduct and overarching Australian regulatory frameworks. * Stakeholder Engagement: Engaging and collaborating with key stakeholders in the delivery of activities. Why Join Scyne Advisory? * Work on high-impact Defence programs that shape Australia’s future. * Be part of a collaborative, expert team that values every person. * Access professional development, leadership opportunities, and mentoring from industry leaders. * Help build stronger communities through smarter financial and commercial decisions. Ready to turn your expertise into impact? Apply now to join Scyne Advisory and help shape the future of Defence's financial and commercial capability. Ensure you detail your Defence commercial experience, ERP proficiency, and confirmation of your current AGSVA clearance level. ## Qualifications About You To be successful in this role, you are a dynamic high-performing commercial professional who thrives in a collaborative environment and is motivated to make a difference. Alongside: * Security Clearance: A current and active AGSVA Negative Vetting 1 (NV1) clearance (this is a mandatory minimum requirement). * Sector Experience: Extensive, proven experience in procurement, commercial management, and contract administration within the Australian Defence industry with a strong understanding of Commonwealth procurement processes and contracting frameworks. * Technical Proficiency: Demonstrated, hands-on experience operating within ERP environments. * Public Purpose Alignment: A strong, demonstrated commitment to public interest outcomes, with a focus on ethical, transparent, and accountability-driven advisory. * Other Skills: Excellent stakeholder engagement and communication skills. Experience mentoring others and managing competing priorities. Desirable Qualifications * Degree in Finance, Accounting, Economics, Business, or related field. * Defence or public sector experience essential. * NV1 or higher clearance mandatory. * Proficient in ERP. ## Additional Information * Market leading Parental Leave : Allows either carer to take 26 weeks of leave, flexibly, until a child is two years of age. A six-month minimum service requirement for new starters applies. We also make full superannuation contributions for up to 12 months (including unpaid parental leave). * Flex working : Our people have the autonomy to choose where and when they work so they can integrate their professional and personal lives, finding the right balance that fuels their growth, wellbeing, engagement and productivity. If it works for them, their teams, and their clients, it works for us. * Additional leave : a 5th week of paid leave to support rest, wellbeing, and inclusion during our annual summer shutdown also Birthday leave, First Nations Cultural Leave, Floating Public Holidays, Leave+ (purchased leave up to 12 weeks), Study Leave, Volunteering Leave, and more! * Employee share options for every team member, reflecting our commitment to shared success and ownership. * Smart Device reimbursement : Working flexibly means accessing the information you need on the go. That’s why we help pay for your smartphone or tablet, claiming up to $60 a month towards your bill. * Wellness and Lifestyle benefits : We’ll give you $295 a year to spend on items or activities that support your wellness, and up to $205 a year to support your balanced lifestyle. * Sonder : A digital care platform that empowers people to actively take control of their wellbeing to live well and perform at their best, free to Scyne Employees and their immediate family members. We value every person and every voice We are committed to fostering, cultivating, and promoting a culture of diversity, equity and inclusion. We know that an inclusive culture, and collective intelligence improves the decision-making processes and is critical to delivering exceptional outcomes for our clients and team. We encourage applications from those in marginalised and/or historically underrepresented communities within our workforce. Additionally, if you require any adjustments to the process, please let us know. Interested in working together or want to find out more? If you too share our purpose of helping governments and their agencies build more resilient, secure, equitable and prosperous communities, then you should apply today. We Value Every Person and Every Voice: We are committed to fostering, cultivating, and promoting a culture of diversity, equity and inclusion. We are passionate about improving outcomes with First Peoples, working in collaboration with government and community sectors towards programs which focus on First Nations clients, consumers and communities. We recognise the knowledge, insights and capabilities of First Peoples. Their strength, resilience and cultural competence are highly valued. We know that an inclusive culture, and collective intelligence improves the decision-making processes and is critical to delivering exceptional outcomes for our clients and team. We encourage applications from those in marginalised and/or historically underrepresented communities within our workforce. Additionally, if you require any adjustments to the process, please let us know Recruitment and Assessment Process: Scyne’s approach to recruitment and selection is underpinned by key principles and expectations, ensuring we recruit and onboard a skilled and diverse workforce that is representative of the communities and organisations we serve. We ensure selection to roles is fair, with equal access provided, and appointments factor in but not limited to relative ability to fulfil the role, prior performance, potential and alignment with our values – taking unique experiences, perspectives, and contributions into consideration. We carry out background checks on our people to ensure we have made a sound hiring decision and to protect the organisation and our clients from potential risk. If required, confirmation of a valid Commonwealth security clearance or the ability to obtain a Commonwealth security clearance. At Scyne, we deeply value our recruitment partnerships. To ensure a clear and efficient process, we kindly request that all candidate submissions from search firms and recruiters are only made in alignment with a pre-existing, signed agreement for a specific position. Please note that any resumes submitted to Scyne for this position on an unsolicited basis, without a prior agreement, will not create any financial obligation for us. Consequently, we will not be liable for any fees or commissions should an unsolicited candidate be engaged, regardless of any conflicting terms or conditions you may have.", "summaryDescription" : "Procurement & Contract Management Professional at Scyne Advisory. Skills: Procurement, Contract management, Defence commercial advisory. Manage complex commercial arrangements. 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Partner to the Department of Defence", "domainKnowledge" : "Defence Commercial advisory; Australian legislative framework; Australian regulatory frameworks; APS Code of Conduct; Commonwealth procurement processes; Commonwealth contracting frameworks", "domainList" : [ "defence-commercial-advisory", "australian-legislative-framework", "australian-regulatory-frameworks", "aps-code-of-conduct", "commonwealth-procurement-processes", "commonwealth-contracting-frameworks" ], "domainSpecificKnowledge" : [ "Defence Commercial advisory", "Australian legislative framework", "Australian regulatory frameworks", "APS Code of Conduct", "Commonwealth procurement processes", "Commonwealth contracting frameworks" ], "toolProficiency" : [ "ERP systems" ], "continuousLearning" : "Professional development; Leadership opportunities; Mentoring", "specialRequirements" : "Current AGSVA NV1 clearance", "outcomesObjectives" : "Deliver services building resilient communities; Deliver services building equitable communities; Deliver services building secure communities; Deliver services building prosperous communities; Lead high-impact commercial outcomes; Ensure procurement strategies are implementable; Ensure procurement strategies are value-driven; Ensure procurement strategies align with public interest", "qualificationsBasic" : "Current and active AGSVA NV1 clearance, Extensive, proven experience in procurement, Extensive, proven experience in commercial management, Extensive, proven experience in contract administration, Experience within the Australian Defence industry, Understanding of Commonwealth procurement processes, Understanding of Commonwealth contracting frameworks, Hands-on experience operating within ERP environments, Strong commitment to public interest outcomes, Focus on ethical advisory, Focus on transparent advisory, Focus on accountability-driven advisory, Excellent stakeholder engagement skills, Excellent communication skills, Experience mentoring others, Experience managing competing priorities", "qualificationsPreferred" : "Degree in Finance, Accounting, Economics, Business, or related field, Defence or public sector experience, NV1 or higher clearance mandatory, Proficient in ERP", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Shape Australia’s Future Through Purpose-Driven Commercial Advisory At Scyne Advisory , we are public purpose sector specialists who support governments, not-for-profits, and for-purpose organisations to deliver services that build more resilient, equitable, secure, and prosperous communities. Guided by our values—Stronger Together , Amplify Impact , Build Trusted Relationships , Value Every Person , Think Beyond Limits , and Defined by Ethics —we bring deep expertise and a collaborative spirit to everything we do. We’re excited to offer a new opportunity in our Defence team as part of our Commercial, Finance and Infrastructure Practice in our Canberra office. This role is ideal for a strategic thinker with deep expertise in Defence Commercial advisory , ready to lead high-impact commercial outcomes across major acquisition and sustainment programs. The Opportunity We are seeking a highly capable Procurement and Contract Management Professional to join our Defence practice in Canberra. In this critical role, you will oversee complex commercial activities for major Defence projects. You will partner with government stakeholders to navigate the Australian legislative framework, ensuring that procurement strategies are implementable, value-driven, and strictly aligned with the public interest. Key Responsibilities * Commercial Leadership: Manage complex commercial arrangements and oversee end-to-end contract administration for high-stakes Defence projects preferably in acquisition and sustainment phases. * Strategic Negotiation: Participate in negotiations to secure outcomes that protect public sector value and mitigate risk, ensuring all agreements remain conflict-free and aligned with government objectives. * Operational Excellence: Utilise Enterprise Resource Planning (ERP) systems to drive efficient procurement processes, robust data management, and transparent reporting. * Capability Building: Act as a true partner to the Department of Defence, actively transferring knowledge to build sustainable internal commercial capabilities. * Ethical Oversight: Ensure all procurement and contract management activities and reporting strictly adhere to the APS Code of Conduct and overarching Australian regulatory frameworks. * Stakeholder Engagement: Engaging and collaborating with key stakeholders in the delivery of activities. Why Join Scyne Advisory? * Work on high-impact Defence programs that shape Australia’s future. * Be part of a collaborative, expert team that values every person. * Access professional development, leadership opportunities, and mentoring from industry leaders. * Help build stronger communities through smarter financial and commercial decisions. Ready to turn your expertise into impact? Apply now to join Scyne Advisory and help shape the future of Defence's financial and commercial capability. Ensure you detail your Defence commercial experience, ERP proficiency, and confirmation of your current AGSVA clearance level. ## Qualifications About You To be successful in this role, you are a dynamic high-performing commercial professional who thrives in a collaborative environment and is motivated to make a difference. Alongside: * Security Clearance: A current and active AGSVA Negative Vetting 1 (NV1) clearance (this is a mandatory minimum requirement). * Sector Experience: Extensive, proven experience in procurement, commercial management, and contract administration within the Australian Defence industry with a strong understanding of Commonwealth procurement processes and contracting frameworks. * Technical Proficiency: Demonstrated, hands-on experience operating within ERP environments. * Public Purpose Alignment: A strong, demonstrated commitment to public interest outcomes, with a focus on ethical, transparent, and accountability-driven advisory. * Other Skills: Excellent stakeholder engagement and communication skills. Experience mentoring others and managing competing priorities. Desirable Qualifications * Degree in Finance, Accounting, Economics, Business, or related field. * Defence or public sector experience essential. * NV1 or higher clearance mandatory. * Proficient in ERP. ## Additional Information * Market leading Parental Leave : Allows either carer to take 26 weeks of leave, flexibly, until a child is two years of age. A six-month minimum service requirement for new starters applies. We also make full superannuation contributions for up to 12 months (including unpaid parental leave). * Flex working : Our people have the autonomy to choose where and when they work so they can integrate their professional and personal lives, finding the right balance that fuels their growth, wellbeing, engagement and productivity. If it works for them, their teams, and their clients, it works for us. * Additional leave : a 5th week of paid leave to support rest, wellbeing, and inclusion during our annual summer shutdown also Birthday leave, First Nations Cultural Leave, Floating Public Holidays, Leave+ (purchased leave up to 12 weeks), Study Leave, Volunteering Leave, and more! * Employee share options for every team member, reflecting our commitment to shared success and ownership. * Smart Device reimbursement : Working flexibly means accessing the information you need on the go. That’s why we help pay for your smartphone or tablet, claiming up to $60 a month towards your bill. * Wellness and Lifestyle benefits : We’ll give you $295 a year to spend on items or activities that support your wellness, and up to $205 a year to support your balanced lifestyle. * Sonder : A digital care platform that empowers people to actively take control of their wellbeing to live well and perform at their best, free to Scyne Employees and their immediate family members. We value every person and every voice We are committed to fostering, cultivating, and promoting a culture of diversity, equity and inclusion. We know that an inclusive culture, and collective intelligence improves the decision-making processes and is critical to delivering exceptional outcomes for our clients and team. We encourage applications from those in marginalised and/or historically underrepresented communities within our workforce. Additionally, if you require any adjustments to the process, please let us know. Interested in working together or want to find out more? If you too share our purpose of helping governments and their agencies build more resilient, secure, equitable and prosperous communities, then you should apply today. We Value Every Person and Every Voice: We are committed to fostering, cultivating, and promoting a culture of diversity, equity and inclusion. We are passionate about improving outcomes with First Peoples, working in collaboration with government and community sectors towards programs which focus on First Nations clients, consumers and communities. We recognise the knowledge, insights and capabilities of First Peoples. Their strength, resilience and cultural competence are highly valued. We know that an inclusive culture, and collective intelligence improves the decision-making processes and is critical to delivering exceptional outcomes for our clients and team. We encourage applications from those in marginalised and/or historically underrepresented communities within our workforce. Additionally, if you require any adjustments to the process, please let us know Recruitment and Assessment Process: Scyne’s approach to recruitment and selection is underpinned by key principles and expectations, ensuring we recruit and onboard a skilled and diverse workforce that is representative of the communities and organisations we serve. We ensure selection to roles is fair, with equal access provided, and appointments factor in but not limited to relative ability to fulfil the role, prior performance, potential and alignment with our values – taking unique experiences, perspectives, and contributions into consideration. We carry out background checks on our people to ensure we have made a sound hiring decision and to protect the organisation and our clients from potential risk. If required, confirmation of a valid Commonwealth security clearance or the ability to obtain a Commonwealth security clearance. At Scyne, we deeply value our recruitment partnerships. To ensure a clear and efficient process, we kindly request that all candidate submissions from search firms and recruiters are only made in alignment with a pre-existing, signed agreement for a specific position. Please note that any resumes submitted to Scyne for this position on an unsolicited basis, without a prior agreement, will not create any financial obligation for us. Consequently, we will not be liable for any fees or commissions should an unsolicited candidate be engaged, regardless of any conflicting terms or conditions you may have.", "summaryDescription" : "Procurement & Contract Management Professional at Scyne Advisory. Skills: Procurement, Contract Management, Defence Commercial Advisory. Manage complex commercial arrangements. Oversee end-to-end contract administration", "postedDate" : "2026-06-15T05:51:08.000", "createdAt" : "2026-06-15T21:47:20.744", "lastUpdated" : "2026-06-16T05:02:06.913", "ingestTimestamp" : "2026-06-15T21:47:20.744", "mongoId" : "6a304f6ff292fd229cee7a40", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Contract management", "Procurement", "Commercial management", "Leadership", "Negotiation", "Mentoring", "Contract Management", "Defence Commercial Advisory", "Commercial leadership", "Contract administration", "Strategic negotiation", "Procurement strategy", "Value-driven procurement", "Risk mitigation", "Data management", "Knowledge transfer", "Commercial advisory", "Defence Commercial advisory", "Australian legislative framework", "Australian regulatory frameworks", "APS Code of Conduct", "Commonwealth procurement processes", "Commonwealth contracting frameworks", "ERP systems" ], "skillCount" : 24, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "69ce5df99bc74574cb671a41", "title" : "Contract Specialist", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 72000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Contract Specialist in Austin, TX, adjusted for government industry and full-time employment." }, "location" : "826678", "locations" : [ "826678", "
Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

" ], "certifications" : [ "Certified Texas Contract Developer (CTCD)", "Certified Texas Contract Manager (CTCM)" ], "timestamp" : "2026-06-15T23:36:14.590", "fingerprint" : "6a9379a2d88a4d1152cf9c109825d3bea4b55d71f1d5096f8e3450d960d76f90", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=33774", "externalId" : "33774", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "SharePoint, Microsoft Project, Microsoft Teams", "professionalSkills" : [ "Contract development", "Contract management", "Contract monitoring", "Contract closeout", "Compliance oversight", "Documentation maintenance", "Database records maintenance" ], "hardSkillsList" : [ "Technical writing", "Procurement processes", "Contract development", "Facilitation", "Customer service", "Data analysis" ], "hardSkills" : [ { "name" : "Technical writing", "level" : "intermediate" }, { "name" : "Procurement processes", "level" : "intermediate" }, { "name" : "Contract development", "level" : "intermediate" }, { "name" : "Facilitation", "level" : "intermediate" }, { "name" : "Customer service", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "majorSkills" : "Contract management, Contract development, Contract monitoring", "majorSkillsList" : [ "Contract management", "Contract development", "Contract monitoring" ], "coreResponsibilities" : "Process agency contracts and amendments, Review scopes of work, Assist with scopes of work development, Perform contract management, Perform contract monitoring, Perform contract closeout activities, Oversee compliance with contract performance standards, Maintain documentation, Maintain database records for contracts", "teamCollaboration" : "Cooperative work relationships; Constructive work relationships", "domainKnowledge" : "Workforce development services", "domainList" : [ "workforce-development-services" ], "domainSpecificKnowledge" : [ "Workforce development services" ], "toolProficiency" : [ "SharePoint", "Microsoft Project", "Microsoft Teams" ], "communicationSkills" : "Strong communication skills", "documentationSkills" : "Maintain documentation", "continuousLearning" : "Extensive opportunities for training and development", "specialRequirements" : "Must be a Texas resident, Willing to relocate to Texas", "outcomesObjectives" : "Ensure contract development is ethical; Ensure contract management is ethical; Ensure contract monitoring is ethical; Ensure contract development is transparent; Ensure contract management is transparent; Ensure contract monitoring is transparent; Ensure contract development is impartial; Ensure contract management is impartial; Ensure contract monitoring is impartial; Ensure contract development is professional; Ensure contract management is professional; Ensure contract monitoring is professional; Acquisitions with best outcome for customer; Acquisitions with best outcome for State", "qualificationsBasic" : "Two years of full-time experience in contract development, management, evaluation, monitoring, or training of contract providers or in the delivery of workforce development services which included contract development, management, evaluation, monitoring, or training of contract providers or customers", "qualificationsPreferred" : "Certification as a Certified Texas Contract Developer (CTCD) or Certified Texas Contract Manager (CTCM), Experience in technical writing, Experience in procurement processes, Experience in contract development, Experience in facilitation, Experience in customer service, Experience in data analysis", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, Texas in our VR Contract Administrations department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: The ideal candidate shares our department mission to ensure that the Contract Administration Services contract development, contract management, monitoring, and other procured contract development is done ethically, transparently, impartially, and professionally. We strive to ensure that acquisitions of program services are conducted with the best outcome for the customer and the State in mind. WHAT YOU WILL DO: The Contract Specialist II performs complex (journey-level) contract management work. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: -Process agency contracts and amendments. -Review and assist with the development of scopes of work. -Perform contract management and monitoring functions for assigned contracts. -Perform contract closeout activities according to TWC policy. -Oversee compliance with contract performance standards. -Maintain documentation and database records for contracts. -Perform other duties as assigned. YOU QUALIFY WITH: -Two years of full-time experience in contract development, management, evaluation, monitoring, or training of contract providers or customers; or in the delivery of workforce development services which included contract development, management, evaluation, monitoring, or training of contract providers or customers. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: -Certification as a Certified Texas Contract Developer (CTCD) or Certified Texas Contract Manager (CTCM). A minimum of one of the two certifications must be obtained within one year of employment. -Experience in technical writing, procurement processes, and contract development. -Experience in facilitation, customer service, and data analysis. -Strong communication and organization skills with attention to detail. -Establish and maintain cooperative and constructive work relationships. -Knowledge of SharePoint, Microsoft Project, and Microsoft Teams. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive salary: $4,450.50/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_PropertyManagementandProcurement.pdf. HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Contract Specialist at Texas Workforce Commission. Skills: Contract management, Contract development, Contract monitoring. Process agency contracts and amendments. Review scopes of work", "createdAt" : "2026-06-14T21:57:03.222", "lastUpdated" : "2026-06-15T23:36:14.590", "ingestTimestamp" : "2026-06-14T21:57:03.222", "mongoId" : "69ce5df99bc74574cb671a41", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 72000, "salaryAnnualMax" : 105000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Technical writing", "Procurement processes", "Contract development", "Facilitation", "Customer service", "Data analysis", "Contract management", "Contract monitoring", "Contract closeout", "Compliance oversight", "Documentation maintenance", "Database records maintenance", "Workforce development services", "Certified Texas Contract Developer (CTCD)", "Certified Texas Contract Manager (CTCM)", "SharePoint", "Microsoft Project", "Microsoft Teams" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "69ce5df99bc74574cb671a3c", "title" : "Contract Specialist", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Contract Specialist in Austin, TX, adjusted for government industry and full-time employment." }, "location" : "826685", "locations" : [ "826685", "
Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

" ], "certifications" : [ "Certified Texas Contract Developer (CTCD)" ], "timestamp" : "2026-06-16T04:36:07.986", "fingerprint" : "d232fb3b8d1277b16a13173a7450d015ca104a0b8fae93da93ea07c7aa35a527", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=33776", "externalId" : "33776", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Microsoft Word, Microsoft Excel, Microsoft Project, SharePoint, Outlook, Teams", "professionalSkills" : [ "Contract development", "Contract management", "Contract evaluation", "Contract monitoring", "Training contract providers", "Workforce development services", "Technical writing", "Procurement methods", "Grant development", "Facilitation", "Customer service", "Information analysis", "Project management" ], "hardSkillsList" : [ "Contract development", "Contract management", "Contract evaluation", "Contract monitoring", "RFA development", "Procurement", "Grant development", "Technical writing", "Project scheduling", "Meeting facilitation", "Report analysis", "Process revision", "Problem resolution" ], "softSkillsList" : [ "Independent work" ], "hardSkills" : [ { "name" : "Contract development", "level" : "intermediate" }, { "name" : "Contract management", "level" : "intermediate" }, { "name" : "Contract evaluation", "level" : "intermediate" }, { "name" : "Contract monitoring", "level" : "intermediate" }, { "name" : "RFA development", "level" : "intermediate" }, { "name" : "Procurement", "level" : "intermediate" }, { "name" : "Grant development", "level" : "intermediate" }, { "name" : "Technical writing", "level" : "intermediate" }, { "name" : "Project scheduling", "level" : "intermediate" }, { "name" : "Meeting facilitation", "level" : "intermediate" }, { "name" : "Report analysis", "level" : "intermediate" }, { "name" : "Process revision", "level" : "intermediate" }, { "name" : "Problem resolution", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Independent work" } ], "majorSkills" : "Contract management, RFA development, Project management, Procurement", "majorSkillsList" : [ "Contract management", "RFA development", "Project management", "Procurement" ], "coreResponsibilities" : "Gather information relating to RFA documents, Analyze technical documents relating to RFA documents, Edit technical documents relating to RFA documents, Develop project management schedules related to RFAs, Facilitate evaluation team meetings, Facilitate RFA related meetings, Analyze daily reports, Identify possible project slippage, Identify project issues, Revise standard operating procedures, Revise workflow processes, Participate in targeted project groups, Communicate with TWC staff, Communicate with the public, Provide information, Exchange information, Verify information, Answer queries, Address RFA issues, Research RFA issues, Resolve problems, Resolve complaints, Perform other job-related duties", "teamCollaboration" : "Cross-functional teams; Evaluation team meetings; Targeted project groups", "projectManagementSkills" : [ "Project management schedules", "Project slippage identification", "Project issue identification" ], "domainKnowledge" : "Workforce development services; State of Texas procurement; Grant development", "domainList" : [ "workforce-development-services", "state-of-texas-procurement", "grant-development" ], "domainSpecificKnowledge" : [ "Workforce development services", "State of Texas procurement", "Grant development" ], "toolProficiency" : [ "Microsoft Teams" ], "communicationSkills" : "Effective communication; Professional communication; Information exchange; Answering queries", "documentationSkills" : "Technical document editing; RFA document development", "problemSolvingSkills" : "Analyze complex information; Address identified issues; Research RFA issues; Resolve problems; Resolve complaints", "specialRequirements" : "Secure workspace, Internet service, Reliable work schedule, Texas resident", "qualificationsBasic" : "Four years of full-time experience in contract development, management, evaluation, monitoring, or training of contract providers or or in the delivery of workforce development services which included contract development, management, evaluation, monitoring, or training of contract providers or customers, Relevant academic credits may be applied toward experience qualifications", "qualificationsPreferred" : "Certification as a Certified Texas Contract Developer (CTCD), Experience developing competitive solicitations e. g. , RFAs, Requests for Proposals (RFPs), or Requests for Offers (RFOs) for the State of Texas, Experience in technical writing, Experience in advanced procurement methods, Experience in grant development, Experience in facilitation, Experience in customer service, Ability to analyze complex information, Ability to address identified issues, Knowledge of project management, Strong organization skills, Attention to detail, Strong Microsoft Word skills, Strong Microsoft Excel skills, Knowledge of Microsoft Project, Knowledge of SharePoint, Knowledge of Outlook, Knowledge of Teams", "remoteFriendly" : false, "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, Texas in the Grant Administration department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: We strive to ensure that acquisitions of program services are conducted with the best outcome for the State in mind. You share our department mission to ensure that the Request for Application (RFA) process is ethical, impartial, transparent, and professional. As the assigned lead of an RFA project, you will develop, maintain, and monitor the RFA throughout its lifecycle. This role requires you to be detail-oriented, able to communicate effectively, work independently, and work closely with cross-functional teams. You must have a secure, dedicated workspace with Internet service by the first day of employment, ability to maintain a reliable consistent work schedule, be available for meetings and group collaboration via Microsoft Teams and other applications during regular business hours. WHAT YOU WILL DO: The Contract Specialist IV performs advanced (senior-level) contract management work. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: -Gather information, analyze, and edit technical documents relating to RFA documents. -Develop project management schedules related to RFAs. -Facilitates evaluation team and other RFA related meetings. -Analyze daily reports to identify possible project slippage and issues. -Revises standard operating procedures and workflow processes as needed. -Participates in targeted project groups. -Effectively and professionally communicate with other TWC staff and the public to provide, exchange or verify information and answer queries. -Address RFA issues, research, and resolve problems and complaints. -Perform other job-related duties as assigned. YOU QUALIFY WITH: - Four years of full-time experience in contract development, management, evaluation, monitoring, or training of contract providers or customers; or in the delivery of workforce development services which included contract development, management, evaluation, monitoring, or training of contract providers or customers. - Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: -Certification as a Certified Texas Contract Developer (CTCD). -Experience developing competitive solicitations e.g., RFAs, Requests for Proposals (RFPs), or Requests for Offers (RFOs) for the State of Texas. -Experience in technical writing, advanced procurement methods, and grant development. -Experience in facilitation and customer service. -Ability to analyze complex information and address identified issues. -Knowledge of project management. -Strong organization skills with attention to detail. -Strong Microsoft Word and Excel skills. -Knowledge of Microsoft Project, SharePoint, Outlook, and Teams. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive salary: $5,167.50 - $5,425.87/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_PropertyManagementandProcurement.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Contract Specialist at Texas Workforce Commission. Skills: Contract management, RFA development, Project management, Procurement. Gather information relating to RFA documents. Analyze technical documents relating to RFA documents", "createdAt" : "2026-06-14T19:46:50.306", "lastUpdated" : "2026-06-16T04:36:07.986", "ingestTimestamp" : "2026-06-14T19:46:50.306", "mongoId" : "69ce5df99bc74574cb671a3c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Contract development", "Contract management", "Contract evaluation", "Contract monitoring", "RFA development", "Procurement", "Grant development", "Technical writing", "Project scheduling", "Meeting facilitation", "Report analysis", "Process revision", "Problem resolution", "Independent work", "Project management", "Training contract providers", "Workforce development services", "Procurement methods", "Facilitation", "Customer service", "Information analysis", "Project management schedules", "Project slippage identification", "Project issue identification", "State of Texas procurement", "Certified Texas Contract Developer (CTCD)", "Microsoft Teams" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6960824e0937eae70e9c861d", "title" : "Contract Specialist", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Contract Specialist in Austin, TX, adjusted for government industry and full-time employment." }, "location" : "826350", "locations" : [ "826350", "
Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

" ], "certifications" : [ "Certified Texas Contract Developer (CTCD)", "Certified Texas Contract Manager (CTCM)" ], "timestamp" : "2026-06-16T06:19:33.105", "fingerprint" : "57e044efbb67bccbd5de430dcdc5e17070382cffb1d876a0eb943aeb09d34114", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=32897", "externalId" : "32897", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "SharePoint, Microsoft Project, Microsoft Teams", "professionalSkills" : [ "Contract management", "Contract development", "Contract monitoring", "Contract closeout", "Policy development", "Procedure development", "Technical writing", "Procurement processes", "Data analysis" ], "hardSkillsList" : [ "Contract administration" ], "softSkillsList" : [ "Organization skills", "Cooperative work relationships", "Constructive work relationships" ], "hardSkills" : [ { "name" : "Contract administration", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Organization skills" }, { "name" : "Cooperative work relationships" }, { "name" : "Constructive work relationships" } ], "majorSkills" : "Contract management, Contract development, Contract monitoring", "majorSkillsList" : [ "Contract management", "Contract development", "Contract monitoring" ], "coreResponsibilities" : "Process agency contracts and amendments, Review scopes of work, Assist with development of scopes of work, Perform contract management, Perform contract monitoring, Perform contract closeout activities, Oversee compliance with contract performance standards, Maintain documentation records for contracts, Maintain database records for contracts, Assist with developing contract administration policies, Assist with developing contract administration procedures", "teamCollaboration" : "Cooperative work relationships; Constructive work relationships", "projectManagementSkills" : [ "Contract management" ], "domainKnowledge" : "Workforce development services; Contract administration policies; Contract administration procedures", "domainList" : [ "workforce-development-services", "contract-administration-policies", "contract-administration-procedures" ], "domainSpecificKnowledge" : [ "Workforce development services", "Contract administration policies", "Contract administration procedures" ], "toolProficiency" : [ "SharePoint", "Microsoft Project", "Microsoft Teams" ], "communicationSkills" : "Organization skills", "documentationSkills" : "Maintain documentation", "continuousLearning" : "Training and development opportunities", "problemSolvingSkills" : "Independent judgment", "specialRequirements" : "Must be a Texas resident, Willing to relocate to Texas, Security sensitive position", "outcomesObjectives" : "Ensure contract development is ethical; Ensure contract management is ethical; Ensure contract monitoring is ethical; Ensure contract development is transparent; Ensure contract management is transparent; Ensure contract monitoring is transparent; Ensure contract development is impartial; Ensure contract management is impartial; Ensure contract monitoring is impartial; Ensure contract development is professional; Ensure contract management is professional; Ensure contract monitoring is professional; Ensure acquisitions have best outcome for customer; Ensure acquisitions have best outcome for State", "qualificationsBasic" : "Two years of full-time experience in contract development, management, evaluation, monitoring, or training of contract providers or in the delivery of workforce development services which included contract development, management, evaluation, monitoring, or training of contract providers or customers", "qualificationsPreferred" : "Certification as a Certified Texas Contract Developer (CTCD) or Certified Texas Contract Manager (CTCM), Obtain CTCD or CTCM within one year of employment, Experience in technical writing, Experience in procurement processes, Experience in contract development, Experience in facilitation, Experience in customer service, Experience in data analysis", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, Texas in our VR Contract Administrations department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: The ideal candidate shares our department mission to ensure that the Contract Administration Services contract development, contract management, monitoring, and other procured contract development is done ethically, transparently, impartially, and professionally. We strive to ensure that acquisitions of program services are conducted with the best outcome for the customer and the State in mind. WHAT YOU WILL DO: The Contract Specialist II performs complex (journey-level) contract management work. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: -Process agency contracts and amendments. -Review and assist with the development of scopes of work. -Perform contract management and monitoring functions for assigned contracts. -Perform contract closeout activities according to TWC policy. -Oversee compliance with contract performance standards. -Maintain documentation and database records for contracts. -Assist with developing contract administration policies and procedures. -Perform other duties as assigned. YOU QUALIFY WITH: -Two years of full-time experience in contract development, management, evaluation, monitoring, or training of contract providers or customers; or in the delivery of workforce development services which included contract development, management, evaluation, monitoring, or training of contract providers or customers. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: -Certification as a Certified Texas Contract Developer (CTCD) or Certified Texas Contract Manager (CTCM). A minimum of one of the two certifications must be obtained within one year of employment. -Experience in technical writing, procurement processes, and contract development. -Experience in facilitation, customer service, and data analysis. -Strong communication and organization skills with attention to detail. -Establish and maintain cooperative and constructive work relationships. -Knowledge of SharePoint, Microsoft Project, and Microsoft Teams. YOU GAIN: -A Family Friendly Certified Workplace. -Competitive salary: $4,450.50/month -Defined Retirement Benefit Plan -Optional 401(k) and 457 accounts -Medical Insurance -Paid time off, including time for vacation, sick and family care leave -Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_PropertyManagementandProcurement.pdf. HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Contract Specialist at Texas Workforce Commission. Skills: Contract management, Contract development, Contract monitoring. Process agency contracts and amendments. Review scopes of work", "createdAt" : "2026-06-14T18:49:23.744", "lastUpdated" : "2026-06-16T06:19:33.105", "ingestTimestamp" : "2026-06-14T18:49:23.744", "mongoId" : "6960824e0937eae70e9c861d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Contract administration", "Organization skills", "Cooperative work relationships", "Constructive work relationships", "Contract management", "Contract development", "Contract monitoring", "Contract closeout", "Policy development", "Procedure development", "Technical writing", "Procurement processes", "Data analysis", "Workforce development services", "Contract administration policies", "Contract administration procedures", "Certified Texas Contract Developer (CTCD)", "Certified Texas Contract Manager (CTCM)", "SharePoint", "Microsoft Project", "Microsoft Teams" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "senior contract management specialist jobs", "metadata" : { "title" : "senior contract management specialist" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 187897, "totalPages" : 3758, "hasNext" : true, "hasPrevious" : false } }

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