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34 - Sudbury Regional Office (34 - Sudbury Regional Office)
1-2231 Long Lake Road
Sudbury, P3E 5H3

" ], "certifications" : [ "ITIL foundation" ], "timestamp" : "2026-06-15T09:19:27.413", "fingerprint" : "c4af811fc91a04820731c20125887d13676793c83bcdc10aed879a93a9044bf5", "source" : "taleo", "language" : "en", "applyUrl" : "https://iamgold.taleo.net/careersection/ex/jobdetail.ftl?job=57002", "externalId" : "57002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sudbury", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "46.4927200,-80.9912110" } ], "locationText" : "Sudbury, Ontario, Canada", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 4, "experienceMaxYears" : 6, "experienceLevel" : "Mid", "technicalSkills" : "ITSM platforms, ITSM tools", "professionalSkills" : [ "Service delivery", "Operational excellence", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Automation", "Efficiency", "Performance reporting", "Customer care", "Training", "Enablement" ], "hardSkillsList" : [ "Service Level Management", "Change Management", "Release Management", "Incident Management", "Problem Management" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Service Level Management", "level" : "intermediate" }, { "name" : "Change Management", "level" : "intermediate" }, { "name" : "Release Management", "level" : "intermediate" }, { "name" : "Incident Management", "level" : "intermediate" }, { "name" : "Problem Management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Technology Service Management, ITSM processes, ITIL frameworks", "majorSkillsList" : [ "Technology Service Management", "ITSM processes", "ITIL frameworks" ], "coreResponsibilities" : "Champion technology-enabled service delivery, Champion operational excellence, Architect technology service management processes, Implement technology service management processes, Optimize technology service management processes, Lead ITSM process design, Lead ITSM process implementation, Lead ITSM process enhancement, Drive automation, Drive efficiency, Drive measurable outcomes, Champion adoption of ITSM tools, Develop process documentation, Maintain process documentation, Develop workflows, Maintain workflows, Develop SOPs, Maintain SOPs, Oversee Incident Management, Oversee Problem Management, Oversee Change Management, Oversee Service Level Management, Resolve IT issues, Minimize disruptions, Foster continuous improvement, Collaborate with technical teams, Collaborate with cross-functional partners, Resolve incidents, Implement lasting solutions, Manage Change Management processes, Manage Release Management processes, Support IT service deployment, Define Service Level Agreements, Monitor Service Level Agreements, Provide performance reports, Act as trusted advisor, Act as primary contact, Embody customer care culture, Deliver training sessions, Deliver enablement sessions, Curate knowledge articles, Promote self-service culture, Promote continuous learning", "teamCollaboration" : "Technical teams; Cross-functional partners", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "ITIL; ITSM", "domainList" : [ "itil", "itsm" ], "domainSpecificKnowledge" : [ "ITIL", "ITSM" ], "toolProficiency" : [ "SolarWinds", "ServiceNow" ], "communicationSkills" : "English communication", "documentationSkills" : "Process documentation; Workflows; SOPs; Knowledge articles", "continuousLearning" : "Continuous learning", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "College or bachelor’s degree, 4–6 years of experience in IT Service Management, Hands-on expertise with ITSM tools, Deep understanding of ITIL processes, Analytical and problem-solving skills, Project management experience, Ability to manage multiple initiatives", "qualificationsPreferred" : "ITIL foundation or higher certification", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "We are hiring a Specialist, Technology Service Management to champion technology-enabled service delivery and operational excellence across our organization. This role is pivotal in architecting, implementing, and continuously optimizing technology service management processes and frameworks, leveraging industry-leading practices and advanced ITSM platforms. In this role, you will lead the design, implementation, and ongoing enhancement of ITSM processes, driving automation, efficiency, and measurable outcomes while championing the adoption of advanced ITSM tools such as SolarWinds and ServiceNow. You will develop and maintain robust process documentation, workflows, and SOPs in alignment with ITIL and organizational standards, oversee Incident, Problem, Change, and Service Level Management to resolve IT issues promptly, minimize disruptions, and foster continuous improvement. Collaboration with technical teams and cross-functional partners will be key as you work to resolve incidents and implement lasting solutions. You will manage Change and Release Management processes to support smooth deployment of IT services, define and monitor Service Level Agreements, and provide regular performance reports to stakeholders. As a trusted advisor and primary contact for IT service management, you will embody a culture of customer care, deliver engaging training and enablement sessions, and curate knowledge articles to promote a self-service culture and continuous learning. To be successful in this role, you will bring a college or bachelor’s degree in computer science or a related field, ideally complemented by ITIL foundation or higher certification, and possess 4–6 years of experience in IT Service Management or a related IT operations role. You will have hands-on expertise with ITSM tools and a deep understanding of ITIL processes and frameworks, along with strong analytical and problem-solving skills to assess service performance and drive improvements. Project management experience and the ability to manage multiple initiatives simultaneously are essential. You will demonstrate strong leadership abilities to guide teams through service improvement initiatives, and exemplary English communication skills to support both business and technology discussions. We are committed to building a diverse and inclusive workplace and encourage candidates of all backgrounds to apply. If you are ready to make a meaningful impact and grow your career in a collaborative and forward-thinking environment, we look forward to hearing from you. We offer an attractive total rewards package that includes a competitive salary and bonus, extended health, dental and insurance benefit coverage, a health spending account, fitness & wellness subsidy, employee & family assistance program, registered pension plan with company match, employee share purchase plan with company match, TFSA & RRSP, electric vehicle subsidy, summer hours and holiday office closure. We understand no candidate meets every qualification listed. If your experience differs but you believe you can add value to the role, we want to hear from you! We are committed to inclusivity and welcome applications from individuals of all abilities. If you need accommodation during the application process, please contact us, and we'll provide the necessary support. Canada", "summaryDescription" : "Specialist, Technology Service Management. Skills: Technology Service Management, ITSM processes, ITIL frameworks. Champion technology-enabled service delivery. 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Our Mission is to improve patient health and healthcare by delivering innovative surgical technologies on demand. ForTec’s commitment to excellence, integrity, and positive culture defines our organization. Join us in shaping the future of healthcare while growing your career in a supportive, mission-focused environment. What We Offer: At ForTec, caring for others starts with caring for our team. That’s why our benefits go beyond the basics: * Paid Time Off: Company paid holidays, a floating holiday, and generous paid time off. * Health & Wellness Support: Medical, dental, vision, short- and long-term disability, life insurance, critical illness insurance, accidental injury insurance, and a Health and Wellness Program. * Future Planning: 401(k) with company match, annual profit-sharing opportunities, and free financial advising resources. * Extras That Matter: Free Teladoc account, employee assistance programs, and uniforms for field team members. 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Employee referral bonuses, tenure milestone awards, holiday bonuses, and performance-based recognition and reward opportunities. As a Clinical Technology Specialist , you will play a vital role in ensuring the successful use of advanced, innovative surgical technologies. We offer comprehensive training to equip you with the skills and confidence to thrive in your role. Primary Responsibilities: * Set up and operate surgical technologies to provide technical equipment guidance as needed to surgeons and staff before and during surgery * Perform preoperative checklists, sterilization, equipment calibrations, and complete necessary documentation * Load and transport surgical technologies to healthcare facilities. Driving is an everyday responsibility of this role with occasional overnight travel * Practice safe vehicle operations, safe workplace practices, and laser safety techniques * Meet customer needs, provide exceptional customer service, and foster strong, professional relationships with both ForTec team members and healthcare partners ## Qualifications Requirements: * Must be able to work a flexible schedule with early mornings, evening cases, and occasional weekend coverage or overnight travel * Professional demeanor and strong team-oriented mindset * Must be able to meet the credentialing requirements of assigned medical facilities, which include client-required immunizations * Basic computer/smartphone proficiency * High School diploma or equivalent * Must hold a valid U.S. driver’s license with no major violations * Ability to push, pull, and manipulate medical equipment over 50 pounds * Ability to frequently bend, stoop, sit, and stand for long periods of time What You Need to Be Successful : * Ability to work independently * Self-starter with excellent problem-solving abilities * Outstanding communication and customer service skills * Strong organizational skills with a high attention to detail Preferred Background: * If you have prior medical, EMT, Surgical Technologist, or military experience, your background can provide a smooth transition into the clinical technology specialist role. * If you have experience working long days, unpredictable schedules, early mornings, and are eager to learn, we will train you! 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Austin:9001 N Interstate 35 (320TX-4308)
9001 N Interstate 35 STE 110
Austin, 78753-5279

" ], "certifications" : [ "CRC credentials", "LPC renewals" ], "timestamp" : "2026-06-16T01:41:15.388", "fingerprint" : "b3c6b9e828b7aa717c5cafcc5070f4196581ce387df4c664be4c904aadbe7c6e", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=34172", "externalId" : "34172", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Social services", "Rehabilitative services", "Teaching", "Counseling", "Medical eligibility", "Entitlement", "Budget justification" ], "hardSkillsList" : [ "Assistive technology assessment", "Assistive technology purchase", "Assistive technology delivery", "Vehicle modification", "Home modification", "Durable medical equipment", "Complex rehabilitation technology" ], "hardSkills" : [ { "name" : "Assistive technology assessment", "level" : "intermediate" }, { "name" : "Assistive technology purchase", "level" : "intermediate" }, { "name" : "Assistive technology delivery", "level" : "intermediate" }, { "name" : "Vehicle modification", "level" : "intermediate" }, { "name" : "Home modification", "level" : "intermediate" }, { "name" : "Durable medical equipment", "level" : "intermediate" }, { "name" : "Complex rehabilitation technology", "level" : "intermediate" } ], "majorSkills" : "Assistive Technology, Case Management, Vocational Rehabilitation", "majorSkillsList" : [ "Assistive Technology", "Case Management", "Vocational Rehabilitation" ], "coreResponsibilities" : "Oversee case management services, Review case management services, Facilitate access to medical services, Facilitate access to educational services, Facilitate access to social services, Facilitate access to other services, Provide intervention, Provide frequent contact with individuals, Provide frequent contact with facilities, Provide frequent contact with service providers, Oversee purchasing process for vehicle modification, Oversee purchasing process for home modification, Oversee purchasing process for durable medical equipment, Oversee purchasing process for equipment assessments, Assure policy compliance, Provide training on assistive technology, Provide consultation on assistive technology, Provide technical assistance on assistive technology, Consult with purchasing specialist, Coordinate with purchasing specialist, Conduct program analyses, Conduct program research, Assess service needs, Formulate program plans, Assist in preparation of budget estimates, Assist in justification of budget estimates, Supervise work of others", "teamCollaboration" : "Coordination with VR Supervisors; Coordination with VR Manager", "domainKnowledge" : "Vocational Rehabilitation; Assistive Technology; Disability employment services; Complex rehabilitation technology", "domainList" : [ "vocational-rehabilitation", "assistive-technology", "disability-employment-services", "complex-rehabilitation-technology" ], "domainSpecificKnowledge" : [ "Vocational Rehabilitation", "Assistive Technology", "Disability employment services", "Complex rehabilitation technology" ], "communicationSkills" : "Technical assistance", "continuousLearning" : "Tuition assistance program; FREE CEUs; Reimbursement for renewals", "specialRequirements" : "Occasional statewide travel, Lift and/or carry 10 pounds", "qualificationsBasic" : "Graduation from accredited college or university, Major coursework in human services, social science, or business, Three years and six months of full-time qualifying experience, Texas resident or willing to relocate to Texas", "qualificationsPreferred" : "Twelve semester hours of graduate study, One additional year of full-time qualifying experience, Direct VR Counseling work experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "For Texas to be GREAT, we need the best and brightest talent like you! The public vocational rehabilitation (VR) program administered through the Texas Workforce Commission helps people with disabilities to prepare for, obtain, retain, and advance in employment. MAKE A DIFFERENCE AND HELP PEOPLE WITH VR According to the Department of Labor, the unemployment rate for people with disabilities was 12.6% in 2020. This jobless rate continues to be much higher than the rate for those without disabilities. PUBLIC SERVICE IN VR IS FOR YOU… -If you want to find meaningful work and contribute to a powerful mission. For more than 100 years VR has been helping individuals with disabilities achieve their employment goals! -If you are looking for career and advancement opportunities. 38% of employees in VR have 15+ years of seniority. There are various positions with career ladders and opportunities to specialize in areas of interest: Autism, Blind & Visual Impairments, Deaf & Hard of Hearing, Brain Injury, Foster Youth, Transition Students, Veterans. -If you need a comprehensive benefits package that offers competitive pay & benefits from health plans, life insurance, retirement programs, paid leave and holidays, and longevity pay. -If you have direct VR Counseling work experience, receive higher starting salary. -If you want to advance your education with our tuition assistance program. -FREE CEUs to maintain CRC credentials and reimbursement for CRC & LPC renewals. The mission of the Texas Workforce Commission (TWC) is to promote and support a workforce system that creates value and offers employers, individuals and communities the opportunity to achieve and sustain economic prosperity. To support our mission, we are looking for an Assistive Technology Specialist position to join the Vocational Rehabilitation Department. This position is located at 9001 N IH 35 Austin, Tx. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. Benefits to working for TWC include: - Competitive starting salary: $3,409.83 - $3,752.00/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Currently, the state pays 100% of the health plan premium for eligible full-time employees and 50% of the premium for their eligible dependents. Eligible part-time employees get a 50% state contribution for themselves and 25% for their dependents. Employees pay the remainder of the premium by paycheck deduction before taxes are withheld. - Optional Benefits such as dental, vision, and life insurance - 8 hours' sick leave per month - 8 hours' vacation leave per month with potential to earn more with longevity - Employee Assistance Program (EAP) services - Additional benefits for active employees: https://www.ers.texas.gov/Active-Employees/Health-Benefits. The Assistive Technology Specialist (ATS) performs advanced and/or supervisory (senior-level) social service or case management work. Work involves collecting, preparing, and reviewing cases to facilitate access to medical, educational, social, and other services; and providing intervention and frequent contact with individuals, facilities, and service providers. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. GENERAL DUTIES: - Oversees and reviews case management services for the assessment, purchase and delivery of assistive technology services to customers in coordination with Administrative and Vocational Rehabilitation (VR) Supervisors, and under the direction of the VR Manager. - Provides expertise and oversees the purchasing process for vehicle modification, home modification, durable medical equipment, and equipment assessments for complex rehabilitation technology customer needs. - Assures policy compliance. - Provides training, consultation and technical assistance to staff, program contractors and program providers related to the proper assessment, purchase, and delivery of assistive technology services to customers in coordination with Administrative and VR Supervisors and under the direction of the VR Manager. - Consults and coordinates with the purchasing specialist to ensure appropriate application of comparable benefits for customer services. - Conducts program analyses and research. - Assesses service needs and formulates program plans. - Assists in the preparation and justification of budget estimates as requested. - May assign and/or supervise the work of others. - Performs related duties as assigned. MINIMUM QUALIFICATIONS: Graduation from an accredited four-year college or university with major coursework in human services, social science, business, or a related field plus three years and six months of full-time qualifying experience in social and rehabilitative services work, teaching and counseling persons with disabilities, social services, medical eligibility, or entitlement programs; Twelve semester hours of graduate study from an accredited college or university may be substituted for each year of the required qualifying experience; One additional year of full-time qualifying experience may be substituted for each year (30 semester hours) of the required college. Duty requires occasional statewide travel, 20% of work time. Out-of-town events may require overnight lodging for up to four consecutive nights. Duty may also require the ability to lift and/or carry 10 pounds of work-related materials. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf. HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Assistive Technology Specialist at Texas Workforce Commission. Skills: Assistive Technology, Case Management, Vocational Rehabilitation. Oversee case management services. Review case management services", "createdAt" : "2026-06-14T19:46:50.591", "lastUpdated" : "2026-06-16T01:41:15.388", "ingestTimestamp" : "2026-06-14T19:46:50.591", "mongoId" : "69ce5df99bc74574cb671a26", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40908, "salaryAnnualMax" : 45024, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Assistive technology assessment", "Assistive technology purchase", "Assistive technology delivery", "Vehicle modification", "Home modification", "Durable medical equipment", "Complex rehabilitation technology", "Assistive Technology", "Case Management", "Vocational Rehabilitation", "Case management", "Social services", "Rehabilitative services", "Teaching", "Counseling", "Medical eligibility", "Entitlement", "Budget justification", "Disability employment services", "CRC credentials", "LPC renewals" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "_score" : 472.62762, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30518ff292fd229cf0227f", "title" : "GRC Specialist, Automation & Technology", "company" : "Collibra", "industry" : "Technology", "salary" : { "min" : 115500.0, "max" : 164500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level GRC Specialist, Automation & Technology in New York, United States, within the SaaS industry, adjusted for company size and specific location." }, "location" : "New York City ", "locations" : [ "New York City" ], "timestamp" : "2026-06-16T09:03:00.311", "fingerprint" : "5b7e26edf7a0de2bd150836719adfdef060fe5befdec31ab3c90d9707561efe3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.collibra.com/us/en/company/careers/job-listing/?gh_jid=8007845", "externalId" : "8007845", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Joining Collibra’s GRC team Collibra’s GRC Team is looking for a GRC Specialist, Automation & Technology who brings a strong technical mindset and a passion for automation, combined with solid core experience supporting audits and compliance programs. In your day to day, you will act as a strategic, technical contributor who can bridge the gap between compliance requirements and modern automation tools (like Claude and Workato) to make our team more impactful. You will partner directly with GRC and Internal Audit teams to manage workloads and automate manual processes: helping build and maintain AI-driven agent workflows to streamline repeatable processes and controls, facilitating continuous monitoring for our control environment, and supporting technical implementations of controls, such as for new cloud environments or new AI initiatives. Values-in-action: Our customers are our true north. Our GRC Specialist, Automation & Technology will enhance customer trust and accelerate sales pipelines by engineering automated, always-audit-ready environments for critical frameworks. This is a hybrid role based in our New York City office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team. The GRC Specialist, Automation & Technology at Collibra is responsible for Collaborating with the GRC and Internal Audit teams to architect and deploy AI agentic capabilities, such as multi-step Claude workflows, Workato recipes, and autonomous control monitoring processes in order to eliminate repeatable manual GRC overhead and streamline evidence validation. Engineering continuous control monitoring pipelines and real-time control checks for our key security frameworks in order to shift Collibra from point-in-time sampling to an always-audit-ready risk posture. Supporting the technical GRC infrastructure integration of new cloud environments into our control framework starting in Q3. Facilitating automated governance guardrails and continuous monitoring systems for our expanding portfolio (i. e. AIUC-1) in order to maintain ongoing compliance. Partnering closely with Internal Audit and GRC colleagues to evaluate manual processes and controls and leverage orchestration and automation platforms in order to maximize the strategic efficiency and impact of our risk mitigation practices. Helping design automated key risk indicator (KRI) and key performance indicator (KPI) reporting to senior management. Administering the day-to-day functions of Collibra’s GRC platforms and tools (i. e. Optro) to maintain a reliable source of truth. You have 3+ years of experience in a technical compliance role, IT internal audit, or GRC environment, ideally within an enterprise SaaS platform. Experience building workflow automations using industry standard platforms (e.g., Workato, Claude, or native GRC platform automation engines). Hands-on experience reviewing or auditing cloud environments (Cloud infrastructure, IAM, and native logging systems) and AI programs. One or more current qualifications is nice-to-have: CISA, CRISC, CISSP, CIA, CPA, or relevant cloud/automation certifications (e.g., Azure, AWS, GCP, Workato). A bachelor’s degree or equivalent related working experience is required. This position is not eligible for visa sponsorship. You are Passionate about automation and efficiency, with a strong interest in leveraging AI and orchestration tools to optimize risk practices. Knowledgeable about information security fundamentals, cloud compliance principles, and the core mechanics of continuous control monitoring. Familiar with performing control testing or supporting technology audits, with some exposure to cloud environments (AWS/GCP/Azure) and enterprise ecosystems. Familiar with common control frameworks, specifically ISO 27001, ISO 42001, NIST AI, SOC 2, gained through direct support of an audit or compliance program. Familiarity with AIUC-1 is nice to have. Ability to translate manual compliance workflows into structured logic and discuss technical automation requirements clearly with stakeholders. Strong problem-solving and analytical skills to proactively identify repeatable day-to-day bottlenecks and design automated, sustainable solutions. Measures of success Within your first month, you will begin building relationships within the GRC and Internal Audit teams, gain a thorough understanding of Collibra’s GRC tooling and Claude automation workflows, and align on the roadmap for cloud environment onboarding. Within your third month, you will be helping design and maintaining your first AI-driven workflows to automate repeatable day-to-day tasks like user access recertifications and training escalations, while supporting the technical onboarding of new cloud environments into our control framework. Within your sixth month, you will help the team achieve control compliance for in-scope systems and infrastructure, establish automated continuous control monitoring pipelines for Collibra’s ISO framework, and begin designing workflows to support Collibra’s expanding AIUC-1 program. Compensation for this role The standard base salary range for this position is $88,000.00 - $110,000.00 per year. This position is not eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location. In addition to base salary, we offer equity ownership at every level, bonus potential, a Flex Fund monthly stipend, pension/401k plans, and more. Benefits at Collibra Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra’s benefits. We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra. At Collibra, we’re proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.", "summaryDescription" : "GRC Specialist, Automation & Technology at Collibra", "postedDate" : "2026-06-15T23:15:49.850", "createdAt" : "2026-06-15T23:15:49.850", "lastUpdated" : "2026-06-16T09:03:00.311", "ingestTimestamp" : "2026-06-15T23:15:49.850", "mongoId" : "6a30518ff292fd229cf0227f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115500, "salaryAnnualMax" : 164500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 462.84406, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "696082060937eae70e9c77d7", "title" : "Instructional Technology Specialist", "industry" : "Education", "salary" : { "min" : 1200000.0, "max" : 2000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Instructional Technology Specialist in India, adjusted for mid-seniority and education industry." }, "location" : "Isely Traditional Magnet", "locations" : [ "Isely Traditional Magnet", "5256 N. Woodlawn", "67220" ], "certifications" : [ "Teaching license" ], "timestamp" : "2026-06-16T03:56:34.789", "fingerprint" : "0dcf9eb03bdc670033da41c275bcb046782c8c312422df9580f6ea6207f8d184", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa308.taleo.net/careersection/ex/jobdetail.ftl?job=88598", "externalId" : "88598", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "onsite" } ], "locationText" : "", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "technicalSkills" : "Software troubleshooting, Network administration, Operating systems, Hardware troubleshooting, Software diagnostics", "professionalSkills" : [ "Time management", "Technical knowledge sharing", "System compliance" ], "hardSkillsList" : [ "Data virus updates", "Scanning", "Troubleshooting skills", "Network topology", "Coaching", "Co-teaching", "Co-planning", "Installing software", "Configuring software", "Basic network administration", "Desktop troubleshooting", "Network troubleshooting", "Software troubleshooting", "Hardware diagnostics", "Software diagnostics" ], "softSkillsList" : [ "People skills", "Communication skills", "Willingness to learn", "Ability to research", "Ability to evaluate", "Well organized", "Ability to collaborate", "Confidentiality", "Tact", "Diplomacy", "Maintain positive attitude" ], "hardSkills" : [ { "name" : "Data virus updates", "level" : "intermediate" }, { "name" : "Scanning", "level" : "intermediate" }, { "name" : "Troubleshooting skills", "level" : "intermediate" }, { "name" : "Network topology", "level" : "intermediate" }, { "name" : "Coaching", "level" : "intermediate" }, { "name" : "Co-teaching", "level" : "intermediate" }, { "name" : "Co-planning", "level" : "intermediate" }, { "name" : "Installing software", "level" : "intermediate" }, { "name" : "Configuring software", "level" : "intermediate" }, { "name" : "Basic network administration", "level" : "intermediate" }, { "name" : "Desktop troubleshooting", "level" : "intermediate" }, { "name" : "Network troubleshooting", "level" : "intermediate" }, { "name" : "Software troubleshooting", "level" : "intermediate" }, { "name" : "Hardware diagnostics", "level" : "intermediate" }, { "name" : "Software diagnostics", "level" : "intermediate" } ], "softSkills" : [ { "name" : "People skills" }, { "name" : "Communication skills" }, { "name" : "Willingness to learn" }, { "name" : "Ability to research" }, { "name" : "Ability to evaluate" }, { "name" : "Well organized" }, { "name" : "Ability to collaborate" }, { "name" : "Confidentiality" }, { "name" : "Tact" }, { "name" : "Diplomacy" }, { "name" : "Maintain positive attitude" } ], "coreResponsibilities" : "Ensure technology impacts student achievement, Model effective technology use, Provide level one technical support, Provide staff/student training, Attend professional development, Attend technology meetings, Serve as resource for purchasing technology, Provide building leadership for technology usage, Serve as resource for troubleshooting technology systems, Support teachers through coaching, Support teachers through co-teaching, Support teachers through co-planning, Integrate technology into instruction, Integrate technology into project based learning, Collaborate with district coaches, Collaborate with district specialists, Assist with additional duties", "teamCollaboration" : "Work with various organizations; Collaborate with district coaches; Collaborate with district specialists; Work with diverse population", "domainKnowledge" : "Instructional technology; Student achievement; Network topology; District technology initiatives", "domainList" : [ "instructional-technology", "student-achievement", "network-topology", "district-technology-initiatives" ], "domainSpecificKnowledge" : [ "Instructional technology", "Student achievement", "Network topology", "District technology initiatives" ], "toolProficiency" : [ "SMART boards", "IPads", "Computers", "Copiers", "Scanners", "Fax machine" ], "communicationSkills" : "People skills; Communication skills", "continuousLearning" : "Attend professional development; Willingness to learn about technology", "problemSolvingSkills" : "Basic troubleshooting skills; Troubleshooting technology systems issues; Hardware troubleshooting; Software troubleshooting; Basic hardware troubleshooting; Basic software troubleshooting; Basic diagnostics", "specialRequirements" : "Limited travel between schools, Regular attendance is essential, Comply with USD 259's guidelines", "outcomesObjectives" : "Raise student achievement", "qualificationsBasic" : "Bachelor's degree required, Teaching license required, 5 years classroom teaching experience required", "qualificationsPreferred" : "Master's degree preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Title: Instructional Technology Specialist Position Function: Ensures technology positively impacts student achievement through curriculum integration and staff development. Models effective, efficient, legal and ethical use of technology throughout the building. Provides level one technical support for staff/students. Essential Performance Responsibilities: Provides on-going staff/student training opportunities with instructional uses of technology; data backup; virus updates and scanning on workstations; how to use the network drives and directories and basic troubleshooting skills Attends professional development to stay current with technology and attend monthly technology meetings Servers as a resource for staff and administration for purchasing of technology to raise student achievement Provides building leadership to staff and administration for usage of various instructional technologies to raise student achievement Serves as a resource for troubleshooting technology systems issues (hardware, network, software) by understanding of site network topology and to work with Macintosh and PC computers Provides support to teachers through coaching, co-teaching and co-planning with meaningful integration of technology into classroom instruction and project based learning activities Collaborates with district coaches and specialists on projects and delivery of professional development Additional Duties: Assists with additional duties as assigned by Supervisor. Equipment: This position may require the ability to use SMART boards and iPads in addition to basic office equipment such as computers, copiers, scanners, and fax machine. Must always comply with USD 259's guidelines for equipment use. Travel: Limited travel between schools and central offices may be required. Physical and Mental Demands: Regular attendance is essential Demonstrates initiative working independently and with groups Knowledge, Skills, and Abilities: Strong people and communication skills Willingness to learn about technology and an aptitude to support technology which may include Installing and configuring software Basic network administration Basic understanding of desktop and network operating systems Basic hardware and software troubleshooting and diagnostics Ability to research, evaluate and make recommendations ensuring that building implementations of software and hardware systems comply with district technology initiatives and directives Well organized with good time management skills Ability and willingness to share technical knowledge and train all levels of users Ability to work with various organizations within the district (MIS, Instructional Technology, SSC) Ability to perform a variety of tasks, collaborate, meet deadlines, and work in a calm and efficient manner Displays a significant degree of professionalism and confidentiality Ability to conform to proper standards of professional dress and appearance Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them Interrelations: Contact with personnel within the district and with customers and vendors Will be working under the direct supervision of the department supervisor in order to complete day to day tasks Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service Employee Punctuality and Appearance: In order for schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave Any deviation from assigned hours must have prior approval from the employee's supervisor or building administrator All employees are required to report to work dressed in a manner that reflects a positive image of USD 259 and is appropriate for their position Qualification Profile: Bachelor's degree required Teaching license and a minimum of 5 years classroom teaching experience Master's degree preferred FLSA Status: Exempt", "summaryDescription" : "Instructional Technology Specialist. Ensure technology impacts student achievement. Model effective technology use", "createdAt" : "2026-06-14T18:49:03.818", "lastUpdated" : "2026-06-16T03:56:34.789", "ingestTimestamp" : "2026-06-14T18:49:03.818", "mongoId" : "696082060937eae70e9c77d7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data virus updates", "Scanning", "Troubleshooting skills", "Network topology", "Coaching", "Co-teaching", "Co-planning", "Installing software", "Configuring software", "Basic network administration", "Desktop troubleshooting", "Network troubleshooting", "Software troubleshooting", "Hardware diagnostics", "Software diagnostics", "People skills", "Communication skills", "Willingness to learn", "Ability to research", "Ability to evaluate", "Well organized", "Ability to collaborate", "Confidentiality", "Tact", "Diplomacy", "Maintain positive attitude", "Time management", "Technical knowledge sharing", "System compliance", "Instructional technology", "Student achievement", "District technology initiatives", "Teaching license", "SMART boards", "IPads", "Computers", "Copiers", "Scanners", "Fax machine" ], "skillCount" : 39, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 417.57797, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2ca38274d8ee00a09ac089", "title" : "Temporary Technology Administrative Specialist", "company" : "Bluestone Physician Services", "industry" : "Healthcare", "salary" : { "min" : 20.0, "max" : 22.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Minnesota, United States", "locations" : [ "Minnesota", "United States" ], "timestamp" : "2026-06-16T08:47:46.773", "fingerprint" : "7a73d221cc10f2f2d10da3acda09961dce9da87658fb667d2f104c2e451401e1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bluestone/jobs/4278659009", "externalId" : "4278659009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Stillwater", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "45.0559126,-92.8075720" } ], "locationText" : "Stillwater, Minnesota, United States", "employmentType" : "TEMPORARY", "minimumEducation" : "High School", "softSkillsList" : [ "Patience" ], "softSkills" : [ { "name" : "Patience" } ], "majorSkills" : "Customer Service, Patient Portal Navigation, Troubleshooting", "majorSkillsList" : [ "Customer Service", "Patient Portal Navigation", "Troubleshooting" ], "coreResponsibilities" : "Answer incoming calls from patients, family members, and, Provide warm, patient, and clear guidance to assist, Walk users through routine account troubleshooting, De-escalate technology-related frustration with empathy and excellent customer, Handle basic administrative IT support tasks between phone", "domainKnowledge" : "Healthcare tools", "domainList" : [ "healthcare-tools" ], "domainSpecificKnowledge" : [ "Healthcare tools" ], "communicationSkills" : "Clear guidance; Explain digital steps", "problemSolvingSkills" : "Troubleshooting", "qualificationsBasic" : "High School Diploma required, 2-5 years administrative experience, Reliable and Punctual, Demonstrated ability to read, write, speak, and understand the English language", "qualificationsPreferred" : "Prior experience in retail, call centers, hospitality, or front-desk administration", "workSiteFlexibility" : "Flexible", "rawDescription" : "Bluestone delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services — our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs. Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients’ chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period. Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida. Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 13th year in a row! Bluestone also achieved Top Workplace USA 2021-2025! In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary. Position Overview: Are you a patient, clear communicator who loves helping people? We are seeking a Temporary Technology Administrative Specialist to join our team for a 12-week assignment. In this role, you will be the friendly voice on the other end of the line for our Bridge/Patient Portal Help Desk. This is a customer service-first position—you do not need a background in IT to excel here! If you are comfortable using a computer, possess great empathy, and enjoy solving problems for others, we will teach you the rest. Type of Position: Temporary Start Date: July 6th, 2026 Duration: 12 Weeks (Mid-September/Beginning October end date) Pay: $20 - $22 per hour. Benefits: None for this temporary role Hours: 32 hours per week (Monday thru Friday Schedule: Monday – Thursday: 9:00 AM – 4:00 PM Friday: 9:00 AM – 3:00 PM Work Location & Flexibility (Hybrid to Remote): Training Phase - Initial onboarding and training will take place on-site. The ideal candidate must live within a comfortable, commutable distance to downtown Stillwater, MN. Post-Training - Once you are fully trained and comfortable with the systems (typically within the first week or two), this position transitions to 100% remote work for the remainder of the 12-week contract. Responsibilities: Patient Portal Help Desk (Primary Focus): Answer incoming calls from patients, family members, and community partners regarding our digital patient portal. Provide warm, patient, and clear guidance to assist users with system access and general platform navigation. Walk users through routine account troubleshooting, such as password resets and user validation/identity verification. De-escalate technology-related frustration with empathy and excellent customer service. Administrative Support: Handle basic administrative IT support tasks between phone calls. Note: These tasks are strictly administrative and do not require extensive technical IT knowledge or coding/hardware experience. Qualifications: Education/Certification/Experience High School Diploma required, this temporary position could be a good fit for a current college student or recent graduate Minimum of 2-5 years of administrative experience Knowledge/Skills/Abilities Customer Service Skills: Prior experience in retail, call centers, hospitality, or front-desk administration is highly valued. Excellent Communication Skills: Ability to explain digital steps to individuals who may not be comfortable with technology. Tech-Comfortable: While you don't need to be an IT expert, you should be comfortable navigating standard web browsers, software applications, and typing while speaking on the phone. Reliable and Punctual: Ability to commit to the full 12-week schedule and the specific daily hours required. Empathy & Patience: A genuine desire to help patients and families navigate their healthcare tools. Demonstrated compatibility with Bluestone’s purpose, core focus, and core values Demonstrated ability to read, write, speak, and understand the English language Pay Transparency $20—$22 USD", "summaryDescription" : "Temporary Technology Administrative Specialist at Bluestone Physician Services. Skills: Customer Service, Patient Portal Navigation, Troubleshooting. Answer incoming calls from patients, family members, and. Provide warm, patient, and clear guidance to assist", "postedDate" : "2026-06-14T19:14:38.843", "createdAt" : "2026-06-14T19:14:38.843", "lastUpdated" : "2026-06-16T08:47:46.773", "ingestTimestamp" : "2026-06-14T19:14:38.843", "mongoId" : "6a2ca38274d8ee00a09ac089", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 45760, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patience", "Customer Service", "Patient Portal Navigation", "Troubleshooting", "Healthcare tools" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 414.57132, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c94bb74d8ee00a098b6df", "title" : "Survey Technology Process Specialist", "company" : "AKS Engineering & Forestry, LLC", "industry" : "Consulting", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Survey Technology Process Specialist in Tualatin, United States, adjusted for the Engineering industry." }, "location" : "Tualatin, Oregon, United States", "locations" : [ "Tualatin", "Oregon", "United States" ], "certifications" : [ "PLS license" ], "timestamp" : "2026-06-16T05:52:21.275", "fingerprint" : "fcb9885eecdd41418646e6bdd8fad829296c93f5d5901e492868f98e3f7154b5", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/aksengineeringforestryllc/jobs/4185628009", "externalId" : "4185628009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tualatin", "state" : "Oregon", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "45.3809339,-122.7694369" } ], "locationText" : "Tualatin, Oregon, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "GNSS/RTK, Total stations, LiDAR, UAV/drone systems, Point-cloud tools, Field software, Office software, Trimble, Leica, Topcon, Python", "professionalSkills" : [ "Technology evaluation", "Process implementation", "Workflow development", "Procedure documentation", "Training development", "Equipment maintenance", "Vendor relationships", "Technical integration" ], "hardSkillsList" : [ "Survey technology", "Hardware evaluation", "Software evaluation", "Pilot projects", "Rollout plans", "Equipment procurement", "Troubleshooting", "Deliverables production", "SOP creation", "Best practices standardization", "Training delivery", "Equipment inventory", "Firmware updates", "Vendor coordination", "Technical requirements", "Workflow integration", "Adoption metrics" ], "softSkillsList" : [ "Patient teacher", "Mentor" ], "hardSkills" : [ { "name" : "Survey technology", "level" : "intermediate" }, { "name" : "Hardware evaluation", "level" : "intermediate" }, { "name" : "Software evaluation", "level" : "intermediate" }, { "name" : "Pilot projects", "level" : "intermediate" }, { "name" : "Rollout plans", "level" : "intermediate" }, { "name" : "Equipment procurement", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Deliverables production", "level" : "intermediate" }, { "name" : "SOP creation", "level" : "intermediate" }, { "name" : "Best practices standardization", "level" : "intermediate" }, { "name" : "Training delivery", "level" : "intermediate" }, { "name" : "Equipment inventory", "level" : "intermediate" }, { "name" : "Firmware updates", "level" : "intermediate" }, { "name" : "Vendor coordination", "level" : "intermediate" }, { "name" : "Technical requirements", "level" : "intermediate" }, { "name" : "Workflow integration", "level" : "intermediate" }, { "name" : "Adoption metrics", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Patient teacher" }, { "name" : "Mentor" } ], "majorSkills" : "Survey technology, Hardware implementation, Software implementation, Training", "majorSkillsList" : [ "Survey technology", "Hardware implementation", "Software implementation", "Training" ], "coreResponsibilities" : "Evaluate new survey hardware, Evaluate new survey software, Lead pilot projects, Validate capabilities, Validate workflows, Implement new technology firmwide, Develop rollout plans, Coordinate equipment procurement, Partner with leads in other offices, Complete mid-project survey tasks, Troubleshoot equipment in field, Finish field runs, Produce deliverables, Create SOPs, Maintain SOPs, Create step-by-step procedures, Maintain step-by-step procedures, Create \"how-to\" documentation, Maintain \"how-to\" documentation, Develop training materials, Deliver hands-on training, Maintain technical resources, Organize technical resources, Track outcomes", "teamCollaboration" : "Cross-office rollout; Coordinate with Project Managers; Coordinate with survey supervisors; Coordinate with CAD/GIS teams; Coordinate with vendors", "projectManagementSkills" : [ "Manage pilot projects", "Manage rollout tasks" ], "domainKnowledge" : "Survey hardware; Field software; Point-cloud processing; LiDAR workflows; UAV photogrammetry", "domainList" : [ "survey-hardware", "field-software", "point-cloud-processing", "lidar-workflows", "uav-photogrammetry" ], "domainSpecificKnowledge" : [ "Survey hardware", "Field software", "Point-cloud processing", "LiDAR workflows", "UAV photogrammetry" ], "toolProficiency" : [ "GNSS/RTK", "Total stations", "LiDAR", "UAV/drone systems", "Point-cloud tools", "Field software", "Office software", "Trimble", "Leica", "Topcon", "Python" ], "communicationSkills" : "Written communication; Verbal communication; Presenting to nontechnical staff", "documentationSkills" : "SOPs; Step-by-step procedures; How-to documentation", "continuousLearning" : "Learn new technology", "innovationCreativity" : "Test new technology rigorously; Champion practical adoption", "problemSolvingSkills" : "Troubleshoot equipment", "specialRequirements" : "Regular field work", "qualificationsBasic" : "Deep working knowledge of survey hardware, Deep working knowledge of field software, Proven ability to troubleshoot equipment, Experience developing SOPs, Experience delivering hands-on training, Highly organized, Able to manage multiple pilot projects, Able to manage rollout tasks, Written communication, Verbal communication, Comfortable coordinating with technical teams, Comfortable presenting to nontechnical staff, Self starter", "qualificationsPreferred" : "PLS license, Working toward PLS licensure, Experience with point-cloud processing, Experience with LiDAR workflows, Experience with UAV photogrammetry, Familiarity with scripting, Familiarity with automation, Prior experience leading R&D, Prior experience leading pilot programs, Tracking adoption metrics", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At AKS, we are growing and building for the future. We bring together multidisciplined experts across the land development, energy, and infrastructure markets to take on bigger challenges and deliver solutions that make a real difference. Our teams combine creativity, technical excellence, and a collaborative, hands-on approach to solve complex problems and deliver results our clients and communities can count on. We take pride in our work and our ability to provide opportunities for our teams, support each other’s growth, and look ahead to what’s next. When you join AKS, you will ﬁnd opportunities to take ownership of meaningful projects, learn, lead, and make an impact from day one. Role summary The Survey Technology Specialist drives survey technology evaluation, implementation, and adoption across the firm. This technically focused, hands-on role evaluates new hardware and software, completes and supports in-progress survey projects, documents procedures, and develops training so survey teams can reliably use new tools and workflows. This is a fulltime, Tualatin-office role with regular field work and cross-office rollout responsibilities. Compensation will be determined case-by-case based on experience. What You’ll Do Evaluate new survey hardware and software (GNSS/RTK, total stations, LiDAR, UAV/drone systems, point-cloud tools, field and office software) and lead pilot projects to validate capabilities and workflows. Implement new technology firmwide: develop rollout plans, coordinate equipment procurement, and partner with leads in other offices to ensure smooth adoption. Complete and take ownership of mid-project survey tasks when supervisors need assistance—troubleshoot, finish field runs, and produce deliverables to get projects to closeout. Create and maintain SOPs, step-by-step procedures, and “how-to” documentation that memorialize existing knowledge and standardize best practices. Develop training materials and deliver hands-on training sessions for survey crews and office staff; act as a clear, patient teacher and mentor. Maintain and organize technical resources: equipment inventory, maintenance schedules, firmware updates, and vendor relationships. Coordinate with Project Managers, survey supervisors, CAD/GIS teams, and vendors to ensure technical requirements are met and workflows integrate across disciplines. Track outcomes from R exact requirements are flexible and will be evaluated case by case based on demonstrated technical skill. Deep working knowledge of survey hardware and field software (GNSS/RTK, total stations, UAVs, LiDAR/point-cloud tools, Trimble/Leica/Topcon or similar). Proven ability to troubleshoot equipment in the field and complete projects to deliverable quality. Experience developing SOPs and training materials, and delivering effective hands-on training. Highly organized, detail oriented, and able to manage multiple pilot projects and rollout tasks. Strong written and verbal communication skills; comfortable coordinating with technical teams and presenting to nontechnical staff. Self starter who seeks out new technology, tests it rigorously, and champions practical adoption. Nice to Have PLS license or working toward licensure (licensure not required for the role but valued). Experience with point-cloud processing, LiDAR workflows, or UAV photogrammetry. Familiarity with scripting or automation (Python) for survey/GIS tasks. Prior experience leading R&D or pilot programs and tracking adoption metrics. Why AKS? At AKS, we believe your work should support your life, not the other way around. Here's what you can count on when you join our team: Meaningful Growth: Whether you're just starting out or looking to advance, we offer hands-on training, mentorship, and clear paths for professional development so you can grow with purpose. Real Collaboration: Join a team that brings diverse perspectives together to solve complex challenges with creativity, curiosity, and a shared commitment to quality. Respect for Your Time: We value work-life balance and offer generous PTO and a supportive environment that helps you manage both personal and professional responsibilities. Benefits That Care: You’ll have access to health coverage that supports your total well-being, plus a 401(k) match, paid holidays, and more resources to help you thrive. Weekly Team Lunches: Take a break and recharge with your teammates, we believe food brings people together. Culture That Connects: We invest in experiences that build strong teams and strong communities. A Place People Love to Work: We’ve been named one of the Top Workplaces year after year. Join us and be part of a team that values your contributions, celebrates initiative, and is committed to doing things the right way for our employees, clients, and communities.", "summaryDescription" : "Survey Technology Process Specialist at AKS Engineering & Forestry, LLC. Skills: Survey technology, Hardware implementation, Software implementation, Training. Evaluate new survey hardware. Evaluate new survey software", "postedDate" : "2026-06-14T20:08:55.843", "createdAt" : "2026-06-14T20:08:55.843", "lastUpdated" : "2026-06-16T05:52:21.275", "ingestTimestamp" : "2026-06-14T20:08:55.843", "mongoId" : "6a2c94bb74d8ee00a098b6df", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Survey technology", "Hardware evaluation", "Software evaluation", "Pilot projects", "Rollout plans", "Equipment procurement", "Troubleshooting", "Deliverables production", "SOP creation", "Best practices standardization", "Training delivery", "Equipment inventory", "Firmware updates", "Vendor coordination", "Technical requirements", "Workflow integration", "Adoption metrics", "Patient teacher", "Mentor", "Hardware implementation", "Software implementation", "Training", "Technology evaluation", "Process implementation", "Workflow development", "Procedure documentation", "Training development", "Equipment maintenance", "Vendor relationships", "Technical integration", "Manage pilot projects", "Manage rollout tasks", "Survey hardware", "Field software", "Point-cloud processing", "LiDAR workflows", "UAV photogrammetry", "PLS license", "GNSS/RTK", "Total stations", "LiDAR", "UAV/drone systems", "Point-cloud tools", "Office software", "Trimble", "Leica", "Topcon", "Python" ], "skillCount" : 48, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 396.8576, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Engineering", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb5bd74d8ee00a09eec38", "title" : "Information Technology Specialist", "company" : "Windsor Police Service", "industry" : "Government", "salary" : { "min" : 72500.0, "max" : 98000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Information Technology Specialist in Windsor, Canada, adjusted for mid-seniority and government industry." }, "location" : "Windsor, ON", "locations" : [ "Windsor, ON" ], "timestamp" : "2026-06-15T09:32:56.998", "fingerprint" : "7808ec4c22b2d6a92a7041ca7e726fa0b4af033a09b1b8bde50c58d8a3854ddb", "source" : "jazzhr", "language" : "en", "externalId" : "UbTfsFiyOD", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Windsor", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.2858536,-82.9780695" } ], "locationText" : "Windsor, Ontario, Canada", "summaryDescription" : "Information Technology Specialist at Windsor Police Service", "createdAt" : "2026-06-14T09:10:47.558", "lastUpdated" : "2026-06-15T09:32:56.998", "ingestTimestamp" : "2026-06-14T09:10:47.558", "mongoId" : "6a2cb5bd74d8ee00a09eec38", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.44444445, "_score" : 388.2023, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.9 }, { "id" : "6a191e7758b93c861e39f845", "title" : "Service Agreement Management Specialist", "company" : "Mercedes-Benz Group Services Poland", "salary" : { "min" : 85000.0, "max" : 130000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Service Agreement Management Specialist in Krakow, Poland, adjusted for the automotive industry and company size." }, "location" : "Poland-Krakau-Krakau", "locations" : [ "Poland-Krakau-Krakau", "Aleja Pokoju 18, " ], "timestamp" : "2026-06-15T10:34:29.127", "fingerprint" : "ddd2916a674e93637458a370e1472a2b12b0e7bc1ed90deabd15948194a68832", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-daimler.taleo.net/careersection/ex/jobdetail.ftl?job=882516", "externalId" : "882516", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Krakow", "country" : "Poland", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "50.0469432,19.9971534" } ], "locationText" : "Krakow, Poland", "coreResponsibilities" : "Create service agreements, Amend service agreements, Process contracts, Provide 1st-level support, Coordinate with departments, Coordinate with Tax, Coordinate with Legal, Coordinate with Governance, Coordinate with Contract Management, Coordinate with international service partners, Ensure end-to-end contract process, Monitor deadlines, Update status, Manage escalations, Report on contracts, Coordinate with foreign back offices, Execute quality gates, Create invoicing instructions, Create credit notes, Execute internal settlements", "teamCollaboration" : "Coordination with departments; Coordination with Tax; Coordination with Legal; Coordination with Governance; Coordination with Contract Management; Coordination with international service partners; Coordination with foreign back offices", "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Convey complex issues", "qualificationsBasic" : "Basic commercial knowledge, Working knowledge Microsoft Office, Fluent in English", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Mercedes-Benz Group Services Poland (MBGSPL) is a wholly owned subsidiary of Mercedes-Benz Group AG. As a Finance Operations Center for the AG and its subsidiaries, we offer innovative solutions in the areas of finance and controlling. Founded in 2024, we are currently in a strong development phase and want to develop quickly to contribute to the economic success of the Group in Krakow. Become part of our Service Agreement Management team as soon as possible! Our team is responsible for creation, maintenance and control of intercompany contracts, ensuring accurate and compliant internal cost allocation and settlement of services within the Mercedes-Benz Group. It ensures a legally compliant, transparent and efficient contract and invoicing process, and acts as the central point of contact for national and international stakeholders. These are your tasks: · Creation and amendment of Service Agreements for various departments and international subsidiaries. · Responsibility for contractual processing, considering country-specific requirements and internal group guidelines. · 1st-level support (English) for worldwide Mercedes-Benz group companies regarding contract content, processes, and legal requirements. · Regular coordination with departments, Tax, Legal, Governance, Contract Management, and international service partners. · Ensuring a smooth end-to-end contract process, including monitoring deadlines, status updates, escalation management, and reporting. · Coordination with foreign back offices on the Philippines and execution of quality gates. · Creation of invoicing instructions, credit notes, and execution of internal group settlements. · Preparation of transfer pricing reports and monthly/annual reports based on contract portfolios and planning data. · Training, consulting, and support for stakeholders, business partners, and service providers on contract and process-relevant topics. What can you expect from us: · Hybrid work model – 3 days per week in the office, 2 days remote · Flexible working hours from 6 a.m. to 8 p.m. · Open corporate culture · Central location with good transport connections · Basic commercial knowledge · Working knoweldge of Microsoft Office products · Fluent in English · Communication: Strong communication skills, e.g., when conveying complex issues. · Individuality: You have a talent for service and a friendly and professional demeanor. In addition, you convince with your communication skills. · Way of working: Commitment as well as a structured way of working and flexibility. · Team spirit: You like to work in teams and show yourself to be a team player even in stressful phases Mercedes-Benz Group Services Poland Sp. z o.o.", "summaryDescription" : "Service Agreement Management Specialist at Mercedes-Benz Group Services Poland. Create service agreements. Amend service agreements", "createdAt" : "2026-06-14T07:47:35.474", "lastUpdated" : "2026-06-15T10:34:29.127", "ingestTimestamp" : "2026-06-14T07:47:35.474", "mongoId" : "6a191e7758b93c861e39f845", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Microsoft Office" ], "skillCount" : 1, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 388.1021, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "69ce5e3b9bc74574cb677ad7", "title" : "Service Agreement Management Specialist", "company" : "Mercedes-Benz Group Services Poland", "salary" : { "min" : 85000.0, "max" : 130000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Service Agreement Management Specialist in Krakow, Poland, adjusted for the automotive industry and company size." }, "location" : "Poland-Krakau-Krakau", "locations" : [ "Poland-Krakau-Krakau", "Aleja Pokoju 18, " ], "timestamp" : "2026-06-15T10:33:28.092", "fingerprint" : "708769200ff7eba692f80325f7e88e36e460ee4a5ebbeee4a7f5137ca38fc9af", "source" : "taleo", "language" : "en", "applyUrl" : "https://daimler.taleo.net/careersection/ex/jobdetail.ftl?job=882516", "externalId" : "882516", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Krakow", "country" : "Poland", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "50.0469432,19.9971534" } ], "locationText" : "Krakow, Poland", "coreResponsibilities" : "Create service agreements, Amend service agreements, Process contracts, Provide 1st-level support, Coordinate with departments, Coordinate with Tax, Coordinate with Legal, Coordinate with Governance, Coordinate with Contract Management, Coordinate with international service partners, Ensure end-to-end contract process, Monitor deadlines, Update status, Manage escalations, Report on contracts, Coordinate with foreign back offices, Execute quality gates, Create invoicing instructions, Create credit notes, Execute internal settlements", "teamCollaboration" : "International stakeholders; National stakeholders; Foreign back offices; Business partners; Service providers", "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Convey complex issues", "qualificationsBasic" : "Basic commercial knowledge, Working knowledge Microsoft Office, Fluent in English", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Mercedes-Benz Group Services Poland (MBGSPL) is a wholly owned subsidiary of Mercedes-Benz Group AG. As a Finance Operations Center for the AG and its subsidiaries, we offer innovative solutions in the areas of finance and controlling. Founded in 2024, we are currently in a strong development phase and want to develop quickly to contribute to the economic success of the Group in Krakow. Become part of our Service Agreement Management team as soon as possible! Our team is responsible for creation, maintenance and control of intercompany contracts, ensuring accurate and compliant internal cost allocation and settlement of services within the Mercedes-Benz Group. It ensures a legally compliant, transparent and efficient contract and invoicing process, and acts as the central point of contact for national and international stakeholders. These are your tasks: · Creation and amendment of Service Agreements for various departments and international subsidiaries. · Responsibility for contractual processing, considering country-specific requirements and internal group guidelines. · 1st-level support (English) for worldwide Mercedes-Benz group companies regarding contract content, processes, and legal requirements. · Regular coordination with departments, Tax, Legal, Governance, Contract Management, and international service partners. · Ensuring a smooth end-to-end contract process, including monitoring deadlines, status updates, escalation management, and reporting. · Coordination with foreign back offices on the Philippines and execution of quality gates. · Creation of invoicing instructions, credit notes, and execution of internal group settlements. · Preparation of transfer pricing reports and monthly/annual reports based on contract portfolios and planning data. · Training, consulting, and support for stakeholders, business partners, and service providers on contract and process-relevant topics. What can you expect from us: · Hybrid work model – 3 days per week in the office, 2 days remote · Flexible working hours from 6 a.m. to 8 p.m. · Open corporate culture · Central location with good transport connections · Basic commercial knowledge · Working knoweldge of Microsoft Office products · Fluent in English · Communication: Strong communication skills, e.g., when conveying complex issues. · Individuality: You have a talent for service and a friendly and professional demeanor. In addition, you convince with your communication skills. · Way of working: Commitment as well as a structured way of working and flexibility. · Team spirit: You like to work in teams and show yourself to be a team player even in stressful phases Mercedes-Benz Group Services Poland Sp. z o.o.", "summaryDescription" : "Service Agreement Management Specialist at Mercedes-Benz Group Services Poland. Create service agreements. Amend service agreements", "createdAt" : "2026-06-14T07:18:47.665", "lastUpdated" : "2026-06-15T10:33:28.092", "ingestTimestamp" : "2026-06-14T07:18:47.665", "mongoId" : "69ce5e3b9bc74574cb677ad7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Microsoft Office" ], "skillCount" : 1, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 386.8266, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3051def292fd229cf082a4", "title" : "Efficiency Services Specialist (Temporary)", "company" : "Cabify", "industry" : "Technology", "salary" : { "min" : 30000.0, "max" : 45000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Efficiency Services Specialist in Madrid, Spain, adjusted for the logistics industry and temporary employment type." }, "location" : "Madrid, Madrid, Spain", "locations" : [ "Madrid", "Madrid", "Spain" ], "timestamp" : "2026-06-16T11:34:38.472", "fingerprint" : "ed2886885fd305c9b347e6f75285a9303fae90bd9423c0949146322bb594549b", "source" : "greenhouse", "language" : "es", "applyUrl" : "https://job-boards.greenhouse.io/cabify/jobs/8592194002", "externalId" : "8592194002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Madrid", "state" : "Madrid", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "40.4237276,-3.6899043" } ], "locationText" : "Madrid, Madrid, Spain", "employmentType" : "TEMPORARY", "technicalSkills" : "SQL, AWS, Zendesk, Zapier, N8N, Make, Power Automate, Click Up", "professionalSkills" : [ "Process management", "Stakeholder management", "Resource planning", "Continuous improvement", "System design", "Quality control" ], "hardSkillsList" : [ "Automation", "System integration", "App development", "Data migration" ], "softSkillsList" : [ "Autodidact" ], "hardSkills" : [ { "name" : "Automation", "level" : "intermediate" }, { "name" : "System integration", "level" : "intermediate" }, { "name" : "App development", "level" : "intermediate" }, { "name" : "Data migration", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Autodidact" } ], "majorSkills" : "Efficiency services, Operations management, Technical consulting", "majorSkillsList" : [ "Efficiency services", "Operations management", "Technical consulting" ], "coreResponsibilities" : "Design technological solutions, Administer technological solutions, Maintain technological solutions, Improve technological solutions, Provide technical support, Create new workflows, Propose internal changes, Lead technological projects, Understand business requirements, Propose technical solutions, Maximize technological potential, Administer external tools, Administer internal tools, Stay updated on technology, Coordinate internal developments, Identify configuration improvements, Identify process improvements, Analyze stakeholder needs, Provide adequate technical solutions, Build operations, Build processes, Resolve incidents, Implement support model", "teamCollaboration" : "Cross-functional teams; Internal stakeholders", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Mobility services; Operations efficiency", "domainList" : [ "mobility-services", "operations-efficiency" ], "domainSpecificKnowledge" : [ "Mobility services", "Operations efficiency" ], "toolProficiency" : [ "Zendesk", "Zapier", "N8N", "Make", "Power Automate", "Click Up", "Jotform", "Salesforce", "AWS Connect" ], "communicationSkills" : "Excellent communication", "continuousLearning" : "Annual training budget", "innovationCreativity" : "Propose innovative solutions", "problemSolvingSkills" : "Problem solving", "outcomesObjectives" : "Achieve service efficiency; Achieve operations efficiency", "qualificationsBasic" : "Experience in technological environments, Experience working in collaborative environments", "qualificationsPreferred" : "B2 English level", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "¿Quieres cambiar el mundo? Eso es exactamente lo que hacemos en Cabify. Trabajamos para que las ciudades sean mejores lugares para vivir, impulsando una movilidad más sostenible y eficiente que conecte a pasajeras/os y conductoras/es con solo pulsar un botó n. Puede que algún día las ciudades no necesiten coches privados, pero hasta entonces… queda mucho por hacer. ¿Te sumas al viaje? \uD83C\uDFAF Misión del Rol El principal objetivo que tendrá la persona que se incorpore como Efficiency Services Specialist será el de perseguir y lograr la eficiencia de los servicios y operaciones. Esta persona será la responsable de diseñar, administrar, mantener y mejorar las soluciones tecnológicas (end to end) tanto a través de herramientas terceras como de desarrollo propio dentro del área de operaciones, así como del soporte técnico de las mismas para con los stakeholders internos. Además será responsable de la creación de nuevos flujos y de proponer cambios internos para la mejora de las operaciones y su eficiencia. \uD83D\uDEE0️ ¿Cómo nos ayudarás a cumplir nuestra misión? Como Global Tech Specialist (Efficiency Services) serás el puente entre las necesidades de negocio y la ejecución técnica. Liderando proyectos tecnológicos de principio a fin entendiendo los requerimientos de los diferentes stakeholders y proponiendo la mejor solución (perfil consultor técnico). Buscando obtener el máximo potencial de la estructura tecnológica de la que se dispone, gracias al conocimiento profundo de las diferentes herramientas. Administrando herramientas externas: Zendesk (CRM Ticketing), y otras plataformas No Code: (Zapier, N8N, Make, Power Automate, etc). Administrando herramientas internas, desarrolladas por equipos de Producto e Ingeniería in house. Manteniéndote al día de las últimas novedades en cuanto a herramientas de tecnologí a. Coordinando la implementación de desarrollos internos desde su diseño hasta su puesta en producción y control de calidad. Identificando posibles mejoras en configuración y procesos. Analizando las necesidades de los diferentes stakeholders para aportar la solución técnica más adecuada. Construcción de operativas, procesos y resolución de incidencias. Puesta en práctica (funcionamiento) de todo el modelo de atención en soporte. Lo que estamos buscando: Experiencia en entornos tecnológicos y/o afición por la tecnologí a. Excelentes habilidades de comunicació n. Experiencia trabajando en entornos colaborativos entre varios equipos. Experiencia con IA, automatización, proactividad y curiosidad para proponer soluciones innovadoras. Perfil autodidacta con apertura a la tecnologí a. Experiencia administrando otras herramientas, como por ejemplo: Zendesk WFM (herramientas workforce management) AWS Amazon Connect (Servicio contact center en la nube) Salesforce (CRM Ventas) Jotform (creación formularios) Click Up (Gestión de proyectos y tareas) Conocimientos en: Excel Power Point Código (SQL, etc) Bases de datos Desarrollo Apps Integraciones de sistemas Migraciones Idiomas: Inglés (B2 deseable) \uD83D\uDC40 Por qué Cabify es tu mejor opción \uD83D\uDD0B Recharge Day: un día libre al mes para desconectar. \uD83C\uDF0D Horario flexible y modelo híbrido de trabajo. \uD83D\uDCB8 Crédito mensual en la App de Cabify. \uD83D\uDC69\uD83C\uDFFD‍\uD83C\uDF93 Presupuesto anual para tu formación continua. \uD83D\uDCB0 Planes de retribución flexible. \uD83C\uDF9F️ Descuentos exclusivos en restaurantes, tiendas y gimnasios. \uD83D\uDC36 Oficina pet-friendly con sala especial para mascotas. \uD83D\uDDA5️ Equipo de trabajo completo de última generació n. \uD83C\uDF47 Espacios de oficina con fruta fresca y café de calidad. Cabify se enorgullece de ser un lugar de trabajo con igualdad de oportunidades. Celebramos la diversidad y estamos comprometidos con crear un entorno inclusivo para todas las personas, independientemente de su origen, género, religión, orientación, edad o capacidad. ¡Únete a nosotros!", "summaryDescription" : "Efficiency Services Specialist (Temporary) at Cabify. Skills: Efficiency services, Operations management, Technical consulting. Design technological solutions. Administer technological solutions", "postedDate" : "2026-06-15T23:20:38.192", "createdAt" : "2026-06-15T23:20:38.192", "lastUpdated" : "2026-06-16T11:34:38.472", "ingestTimestamp" : "2026-06-15T23:20:38.192", "mongoId" : "6a3051def292fd229cf082a4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Automation", "System integration", "App development", "Data migration", "Autodidact", "Efficiency services", "Operations management", "Technical consulting", "Process management", "Stakeholder management", "Resource planning", "Continuous improvement", "System design", "Quality control", "Project management", "Mobility services", "Operations efficiency", "Zendesk", "Zapier", "N8N", "Make", "Power Automate", "Click Up", "Jotform", "Salesforce", "AWS Connect" ], "skillCount" : 26, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 385.5184, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305058f292fd229ceef372", "title" : "Marketing Technology Manager", "company" : "Xero", "industry" : "Marketing", "salary" : { "min" : 135000.0, "max" : 185000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Marketing Technology Manager in Sydney, Australia, adjusted for manager seniority in the SaaS industry." }, "location" : "AU: Sydney (45 Clarence St)", "locations" : [ "AU: Sydney (45 Clarence St)" ], "timestamp" : "2026-06-16T12:29:19.172", "fingerprint" : "1dc12e4ce19d4db399597872d5818cc76438aee1f0e5ff3bdf73b52514e66333", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/xero/1ee5049d-248f-488e-9238-b3213e132a78/application", "externalId" : "1ee5049d-248f-488e-9238-b3213e132a78", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sydney", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-33.8698439,151.2082848" } ], "locationText" : "Sydney, New South Wales, Australia", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Salesforce, Segment, Braze, Google Ads, DBT, Python, SQL, Large Language Model", "professionalSkills" : [ "Technical roadmaps", "Feature prioritization", "ROI decisions", "Data flows", "SaaS integrations" ], "hardSkillsList" : [ "CRM", "AI", "LLM" ], "hardSkills" : [ { "name" : "CRM", "level" : "intermediate" }, { "name" : "AI", "level" : "intermediate" }, { "name" : "LLM", "level" : "intermediate" } ], "majorSkills" : "Marketing technology, Salesforce ecosystem, Data pipelines, AI roadmaps", "majorSkillsList" : [ "Marketing technology", "Salesforce ecosystem", "Data pipelines", "AI roadmaps" ], "coreResponsibilities" : "Direct engineering workflows, Build lead architecture, Build routing rules, Expand customer data platform, Deliver complex user journeys, Deliver audiences, Automate data layer, Launch AI initiatives, Unite data pipelines, Unite LLM tooling, Instrument data-sharing pipelines, Improve bidding quality", "teamCollaboration" : "Performance marketing; 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Deliver hyper-personalized marketing; Improve audience targeting; Enhance media performance visibility", "qualificationsBasic" : "Experience in marketing technology, Experience in sales operations, Experience in revenue operations, Experience in product management, Clear understanding of Salesforce, Understanding of Salesforce integration capabilities, Proven ability to manage technical roadmaps, Proven ability to set feature priorities, Proven ability to make high-ROI decisions, Genuine interest in exploring AI, Genuine interest in exploring LLM tools, Exceptional written communication skills, Exceptional verbal communication skills, Natural curiosity for emerging technology", "qualificationsPreferred" : "Experience with Segment, Experience with Braze, Experience with Google Ads, Experience with DBT, Personal projects using Python, Personal projects using SQL", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "The role / impact As a Marketing Technology Manager, you will step into a pivotal role as the internal Product Manager for our marketing technology stack, taking direct ownership of our core data pipelines, Salesforce ecosystem, and conversion event systems. This is a rare opportunity to directly guide a dedicated engineering team, empowering you to shape high-scale CRM and artificial intelligence roadmaps. Your daily work focuses on configuring, delivering, and integrating premium SaaS applications to drive measurable return on investment and deliver hyper-personalised marketing at scale. By partnering with performance marketing, data engineering, and sales teams, you will make high-impact technical choices that improve audience targeting, enhance media performance visibility, and offer clear exposure to executive leadership. The team / how they connect The Marketing Technology team sits under Performance Marketing, operating as a high-velocity internal product and engineering function that owns our global tech stack. The team brings together artificial intelligence workflow development specialists and engineering pods who collaborate seamlessly across regions to build automated campaigns, lead-routing systems, and data-sharing pipelines. You will report directly to the Head of Marketing Technology, working alongside top-performing peers in an environment defined by accountability, shared learning, and a passion for engineering excellence. The team is currently working on / Initially, you will focus on - Directing engineering workflows using comprehensive product requirement documents to build robust lead architecture and routing rules within Salesforce via LeanData. - Expanding our Segment customer data platform, utilizing personas to deliver complex user journeys, audiences, and an automated data layer connected to Clay, Unify, and Tray. - Launching flagship artificial intelligence initiatives, including our sales development representative automation project, by uniting data pipelines and large language model tooling. - Partnering with data analytics to instrument data-sharing pipelines like conversion APIs and identifier uploads to continuously improve bidding quality on third-party ad platforms. Where and how you can work We offer a flexible, collaborative work environment that prioritises digital connection and cross-functional alignment. Our team works effectively across global regions, utilising regular virtual synchronisations and team check-ins to stay aligned on global initiatives without any rigid office attendance mandates. Here are some of the things we are looking for - Your background includes experience in marketing technology, sales operations, revenue operations, or product management, with a clear understanding of Salesforce and its integration capabilities. - You bring a proven ability to manage technical roadmaps, set feature priorities, and make high-ROI decisions that guide engineering teams toward impactful solutions. - Having a strong understanding of data flows, SaaS integrations, and modern tools like Segment, Braze, Google Ads, or DBT will ensure your success. - A genuine interest in exploring and applying artificial intelligence and large language model tools within a marketing or product context drives your work. - Exceptional written and verbal communication skills are part of your toolkit, making you comfortable presenting complex technical concepts to executive leaders. - You possess a natural curiosity for emerging technology, perhaps demonstrated through personal projects using Python or SQL, alongside a passion for solving complex problem sets laterally. 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Data engineering; Sales teams; Data analytics; Engineering pods; Cross-functional alignment", "projectManagementSkills" : [ "Product requirement documents", "Technical roadmaps", "Feature prioritization" ], "domainKnowledge" : "CRM; Artificial intelligence; Large language models; Conversion APIs; Identifier uploads; Audience targeting; Media performance visibility", "domainList" : [ "crm", "artificial-intelligence", "large-language-models", "conversion-apis", "identifier-uploads", "audience-targeting", "media-performance-visibility" ], "domainSpecificKnowledge" : [ "CRM", "Artificial intelligence", "Large language models", "Conversion APIs", "Identifier uploads", "Audience targeting", "Media performance visibility" ], "toolProficiency" : [ "Salesforce", "LeanData", "Segment", "Clay", "Unify", "Tray", "Google Ads", "DBT" ], "communicationSkills" : "Executive presentations", "documentationSkills" : "Product requirement documents", "innovationCreativity" : "Emerging technology exploration", "problemSolvingSkills" : "Solving complex problem sets", "outcomesObjectives" : "Drive measurable ROI; Deliver hyper-personalized marketing; Improve audience targeting; Enhance media performance visibility", "qualificationsBasic" : "Experience in marketing technology, Experience in sales operations, Experience in revenue operations, Experience in product management, Understanding of Salesforce, Understanding of Salesforce integration capabilities, Ability to manage technical roadmaps, Ability to set feature priorities, Ability to make high-ROI decisions, Understanding of data flows, Understanding of SaaS integrations, Interest in exploring AI, Interest in exploring LLM tools, Exceptional written communication skills, Exceptional verbal communication skills, Comfortable presenting complex technical concepts", "qualificationsPreferred" : "Experience with Segment, Experience with Braze, Experience with Google Ads, Experience with DBT, Personal projects using Python, Personal projects using SQL", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "The role / impact As a Marketing Technology Manager, you will step into a pivotal role as the internal Product Manager for our marketing technology stack, taking direct ownership of our core data pipelines, Salesforce ecosystem, and conversion event systems. This is a rare opportunity to directly guide a dedicated engineering team, empowering you to shape high-scale CRM and artificial intelligence roadmaps. Your daily work focuses on configuring, delivering, and integrating premium SaaS applications to drive measurable return on investment and deliver hyper-personalised marketing at scale. By partnering with performance marketing, data engineering, and sales teams, you will make high-impact technical choices that improve audience targeting, enhance media performance visibility, and offer clear exposure to executive leadership. The team / how they connect The Marketing Technology team sits under Performance Marketing, operating as a high-velocity internal product and engineering function that owns our global tech stack. The team brings together artificial intelligence workflow development specialists and engineering pods who collaborate seamlessly across regions to build automated campaigns, lead-routing systems, and data-sharing pipelines. You will report directly to the Head of Marketing Technology, working alongside top-performing peers in an environment defined by accountability, shared learning, and a passion for engineering excellence. The team is currently working on / Initially, you will focus on - Directing engineering workflows using comprehensive product requirement documents to build robust lead architecture and routing rules within Salesforce via LeanData. - Expanding our Segment customer data platform, utilizing personas to deliver complex user journeys, audiences, and an automated data layer connected to Clay, Unify, and Tray. - Launching flagship artificial intelligence initiatives, including our sales development representative automation project, by uniting data pipelines and large language model tooling. - Partnering with data analytics to instrument data-sharing pipelines like conversion APIs and identifier uploads to continuously improve bidding quality on third-party ad platforms. Where and how you can work We offer a flexible, collaborative work environment that prioritises digital connection and cross-functional alignment. Our team works effectively across global regions, utilising regular virtual synchronisations and team check-ins to stay aligned on global initiatives without any rigid office attendance mandates. Here are some of the things we are looking for - Your background includes experience in marketing technology, sales operations, revenue operations, or product management, with a clear understanding of Salesforce and its integration capabilities. - You bring a proven ability to manage technical roadmaps, set feature priorities, and make high-ROI decisions that guide engineering teams toward impactful solutions. - Having a strong understanding of data flows, SaaS integrations, and modern tools like Segment, Braze, Google Ads, or DBT will ensure your success. - A genuine interest in exploring and applying artificial intelligence and large language model tools within a marketing or product context drives your work. - Exceptional written and verbal communication skills are part of your toolkit, making you comfortable presenting complex technical concepts to executive leaders. - You possess a natural curiosity for emerging technology, perhaps demonstrated through personal projects using Python or SQL, alongside a passion for solving complex problem sets laterally. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.", "summaryDescription" : "Marketing Technology Manager at Xero. Skills: Marketing technology, Salesforce ecosystem, Data pipelines, AI initiatives. Configure SaaS applications. Deliver SaaS applications", "createdAt" : "2026-06-16T00:29:25.942", "lastUpdated" : "2026-06-16T10:30:44.978", "ingestTimestamp" : "2026-06-16T00:29:25.942", "mongoId" : "6a305058f292fd229ceef373", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "CRM", "AI", "LLM", "Marketing technology", "Salesforce ecosystem", "Data pipelines", "AI initiatives", "Product management", "Technical roadmaps", "Feature prioritization", "ROI decisions", "Data flows", "SaaS integrations", "Product requirement documents", "Artificial intelligence", "Large language models", "Conversion APIs", "Identifier uploads", "Audience targeting", "Media performance visibility", "Salesforce", "LeanData", "Segment", "Clay", "Unify", "Tray", "Google Ads", "DBT" ], "skillCount" : 28, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 385.36755, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305058f292fd229ceef32a", "title" : "Marketing Technology Manager", "company" : "Xero", "industry" : "Marketing", "salary" : { "min" : 135000.0, "max" : 185000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the SaaS industry in Melbourne, Australia, adjusted for seniority and remote work." }, "location" : "AU: Melbourne: (260 Burwood Rd)", "locations" : [ "AU: Melbourne: (260 Burwood Rd)" ], "timestamp" : "2026-06-16T12:01:46.749", "fingerprint" : "e246731857902534313ae26954f028f4d266b24a12f2212fbe364743b80dafd0", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/xero/49f1a9ea-b836-422e-b0ca-7118a24dd8d9/application", "externalId" : "49f1a9ea-b836-422e-b0ca-7118a24dd8d9", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Melbourne", "state" : "Victoria", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "remote", "geo" : "-37.8142454,144.9631732" } ], "locationText" : "Melbourne, Victoria, Australia", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Salesforce, Segment, Clay, Unify, Tray, Python, SQL, LeanData", "professionalSkills" : [ "Product management", "Roadmap management", "Feature prioritization", "ROI analysis", "Data flow analysis", "SaaS integration" ], "hardSkillsList" : [ "CRM configuration", "AI implementation", "LLM tooling", "Data pipeline instrumentation", "Conversion API", "Identifier uploads", "Bidding quality improvement" ], "hardSkills" : [ { "name" : "CRM configuration", "level" : "intermediate" }, { "name" : "AI implementation", "level" : "intermediate" }, { "name" : "LLM tooling", "level" : "intermediate" }, { "name" : "Data pipeline instrumentation", "level" : "intermediate" }, { "name" : "Conversion API", "level" : "intermediate" }, { "name" : "Identifier uploads", "level" : "intermediate" }, { "name" : "Bidding quality improvement", "level" : "intermediate" } ], "majorSkills" : "Marketing technology, Salesforce ecosystem, Data pipelines, AI roadmaps, LLM tooling", "majorSkillsList" : [ "Marketing technology", "Salesforce ecosystem", "Data pipelines", "AI roadmaps", "LLM tooling" ], "coreResponsibilities" : "Configure SaaS applications, Deliver SaaS applications, Integrate SaaS applications, Drive measurable ROI, Deliver hyper-personalized marketing, Improve audience targeting, Enhance media performance visibility, Build lead architecture, Build lead routing rules, Expand customer data platform, Deliver complex user journeys, Deliver audiences, Connect automated data layer, Launch AI initiatives, Automate sales development, Unite data pipelines, Instrument data-sharing pipelines, Improve bidding quality", "teamCollaboration" : "Performance marketing; Data engineering; Sales teams; Data analytics; Engineering pods; Cross-functional alignment", "projectManagementSkills" : [ "Product requirement documents", "Technical roadmaps", "Feature prioritization" ], "domainKnowledge" : "Marketing technology; Sales operations; Revenue operations; CRM; AI; Large language models", "domainList" : [ "marketing-technology", "sales-operations", "revenue-operations", "crm", "ai", "large-language-models" ], "domainSpecificKnowledge" : [ "Marketing technology", "Sales operations", "Revenue operations", "CRM", "AI", "Large language models" ], "toolProficiency" : [ "Salesforce", "LeanData", "Segment", "Clay", "Unify", "Tray" ], "communicationSkills" : "Presenting technical concepts", "documentationSkills" : "Product requirement documents", "innovationCreativity" : "Emerging technology exploration", "problemSolvingSkills" : "Solving complex problem sets", "outcomesObjectives" : "Drive measurable ROI; Deliver hyper-personalized marketing; Improve audience targeting; Enhance media performance visibility; Improve bidding quality", "qualificationsBasic" : "Experience in marketing technology, Experience in sales operations, Experience in revenue operations, Experience in product management, Understanding of Salesforce, Understanding of Salesforce integration capabilities, Ability to manage technical roadmaps, Ability to set feature priorities, Ability to make high-ROI decisions, Understanding of data flows, Understanding of SaaS integrations, Interest in applying AI, Interest in applying LLM tools, Exceptional written communication skills, Exceptional verbal communication skills, Comfortable presenting complex technical concepts", "qualificationsPreferred" : "Experience with Segment, Experience with Braze, Experience with Google Ads, Experience with DBT, Personal projects using Python, Personal projects using SQL", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "The role / impact As a Marketing Technology Manager, you will step into a pivotal role as the internal Product Manager for our marketing technology stack, taking direct ownership of our core data pipelines, Salesforce ecosystem, and conversion event systems. This is a rare opportunity to directly guide a dedicated engineering team, empowering you to shape high-scale CRM and artificial intelligence roadmaps. Your daily work focuses on configuring, delivering, and integrating premium SaaS applications to drive measurable return on investment and deliver hyper-personalised marketing at scale. By partnering with performance marketing, data engineering, and sales teams, you will make high-impact technical choices that improve audience targeting, enhance media performance visibility, and offer clear exposure to executive leadership. The team / how they connect The Marketing Technology team sits under Performance Marketing, operating as a high-velocity internal product and engineering function that owns our global tech stack. The team brings together artificial intelligence workflow development specialists and engineering pods who collaborate seamlessly across regions to build automated campaigns, lead-routing systems, and data-sharing pipelines. You will report directly to the Head of Marketing Technology, working alongside top-performing peers in an environment defined by accountability, shared learning, and a passion for engineering excellence. The team is currently working on / Initially, you will focus on - Directing engineering workflows using comprehensive product requirement documents to build robust lead architecture and routing rules within Salesforce via LeanData. - Expanding our Segment customer data platform, utilizing personas to deliver complex user journeys, audiences, and an automated data layer connected to Clay, Unify, and Tray. - Launching flagship artificial intelligence initiatives, including our sales development representative automation project, by uniting data pipelines and large language model tooling. - Partnering with data analytics to instrument data-sharing pipelines like conversion APIs and identifier uploads to continuously improve bidding quality on third-party ad platforms. Where and how you can work We offer a flexible, collaborative work environment that prioritises digital connection and cross-functional alignment. Our team works effectively across global regions, utilising regular virtual synchronisations and team check-ins to stay aligned on global initiatives without any rigid office attendance mandates. Here are some of the things we are looking for - Your background includes experience in marketing technology, sales operations, revenue operations, or product management, with a clear understanding of Salesforce and its integration capabilities. - You bring a proven ability to manage technical roadmaps, set feature priorities, and make high-ROI decisions that guide engineering teams toward impactful solutions. - Having a strong understanding of data flows, SaaS integrations, and modern tools like Segment, Braze, Google Ads, or DBT will ensure your success. - A genuine interest in exploring and applying artificial intelligence and large language model tools within a marketing or product context drives your work. - Exceptional written and verbal communication skills are part of your toolkit, making you comfortable presenting complex technical concepts to executive leaders. - You possess a natural curiosity for emerging technology, perhaps demonstrated through personal projects using Python or SQL, alongside a passion for solving complex problem sets laterally. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.", "summaryDescription" : "Marketing Technology Manager at Xero. Skills: Marketing technology, Salesforce ecosystem, Data pipelines, AI roadmaps, LLM tooling. Configure SaaS applications. 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We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. About the Role: As a Technology Alliances Manager, you will manage and expand existing technology partnerships, focusing on co-build, co-market, and co-sell activities to expand Ping’s market footprint. You will be expected to operate your partner portfolio as a business, maintaining a clear point of view on where to invest, accelerate, or deprioritize. Reporting to the Director of Technology Alliances, we are looking for a professional passionate about delivering the best partner experience. Success in this role is defined by driving partner-influenced revenue, customer satisfaction, improving partner NPS, and ensuring co-innovation efforts deliver measurable outcomes. Location near Ping Identity offices preferred - Denver, CO | Austin, TX | Remote eligible What You'll Do: Manage a subset of technology partners within the Ping ecosystem, operating them as a business with near and long-term plans. Develop and maintain comprehensive partner plans that include integration status, technical readiness, GTM priorities, marketing deliverables, and targeted use cases. Lead partner and internal meetings with clear objectives, agendas, and defined points of view, followed by documented next steps and a clear definition of “done”. Engage internal teams with crisp, specific asks that provide context, desired outcomes, prioritization, and business impact. Own your partner programs and initiatives, providing regular updates on progress and closing the loop with stakeholders so nothing remains open-ended. Drive critical go-to-market activities and ensure partners have the resources to deliver joint integrated solutions. Hold yourself accountable for measurable outcomes and OKRs, such as partner-influenced revenue and NPS, rather than just level of effort. Proactively identify and escalate blockers before they impact outcomes, and align work to TAP and Product strategy. Communicate transparently, leverage team channels to share learnings, and ask for help early to improve team-wide execution. Essential Qualifications: 3+ years field customer or partner success experience in the SaaS industry 2+ years field customer or partner success experience in the IT security or infrastructure sector Technology partner experience preferred, but not required Project or event management experience preferred, but not required Product and technical experience preferred, but not required Skills required include: prospecting skills, business planning, go-to-market strategy, problem resolution, excellent written and verbal communication skills Ability to communicate effectively with both internal and external stakeholders and leaders. Salary Range: $96,080 - $120,100 In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.", "summaryDescription" : "Technology Alliances Manager at Ping Identity", "postedDate" : "2026-06-15T23:28:06.422", "createdAt" : "2026-06-15T23:28:06.422", "lastUpdated" : "2026-06-16T09:49:14.552", "ingestTimestamp" : "2026-06-15T23:28:06.422", "mongoId" : "6a305b70f292fd229cf5dc08", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 382.8028, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305b70f292fd229cf5dc07", "title" : "Technology Alliances Manager", "company" : "Ping Identity", "industry" : "Technology", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Technology Alliances Manager in Denver, Colorado, adjusted for mid-seniority and full-time employment at a mid-sized technology company." }, "location" : "Denver, Colorado, United States", "locations" : [ "Denver", "Colorado", "United States" ], "timestamp" : "2026-06-16T07:50:12.294", "fingerprint" : "ff012ef51d2f5591e7fd454d24f5201dfbf587f46bc98dd22e959c43a9c2d377", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/pingidentity/jobs/8517565002", "externalId" : "8517565002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" }, { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" }, { "workMode" : "remote" } ], "locationText" : "Denver, Colorado, United States; Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. About the Role: As a Technology Alliances Manager, you will manage and expand existing technology partnerships, focusing on co-build, co-market, and co-sell activities to expand Ping’s market footprint. You will be expected to operate your partner portfolio as a business, maintaining a clear point of view on where to invest, accelerate, or deprioritize. Reporting to the Director of Technology Alliances, we are looking for a professional passionate about delivering the best partner experience. Success in this role is defined by driving partner-influenced revenue, customer satisfaction, improving partner NPS, and ensuring co-innovation efforts deliver measurable outcomes. Location near Ping Identity offices preferred - Denver, CO | Austin, TX | Remote eligible What You'll Do: Manage a subset of technology partners within the Ping ecosystem, operating them as a business with near and long-term plans. Develop and maintain comprehensive partner plans that include integration status, technical readiness, GTM priorities, marketing deliverables, and targeted use cases. Lead partner and internal meetings with clear objectives, agendas, and defined points of view, followed by documented next steps and a clear definition of “done”. Engage internal teams with crisp, specific asks that provide context, desired outcomes, prioritization, and business impact. Own your partner programs and initiatives, providing regular updates on progress and closing the loop with stakeholders so nothing remains open-ended. Drive critical go-to-market activities and ensure partners have the resources to deliver joint integrated solutions. Hold yourself accountable for measurable outcomes and OKRs, such as partner-influenced revenue and NPS, rather than just level of effort. Proactively identify and escalate blockers before they impact outcomes, and align work to TAP and Product strategy. Communicate transparently, leverage team channels to share learnings, and ask for help early to improve team-wide execution. Essential Qualifications: 3+ years field customer or partner success experience in the SaaS industry 2+ years field customer or partner success experience in the IT security or infrastructure sector Technology partner experience preferred, but not required Project or event management experience preferred, but not required Product and technical experience preferred, but not required Skills required include: prospecting skills, business planning, go-to-market strategy, problem resolution, excellent written and verbal communication skills Ability to communicate effectively with both internal and external stakeholders and leaders. Salary Range: $96,080 - $120,100 In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.", "summaryDescription" : "Technology Alliances Manager at Ping Identity", "postedDate" : "2026-06-15T23:27:53.611", "createdAt" : "2026-06-15T23:27:53.611", "lastUpdated" : "2026-06-16T07:50:12.294", "ingestTimestamp" : "2026-06-15T23:27:53.611", "mongoId" : "6a305b70f292fd229cf5dc07", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 382.79514, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a16291c58b93c861e959f33", "title" : "Project Controls Technology Specialist", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Project Controls Technology Specialist in Los Angeles, USA, adjusted for the construction industry and company size." }, "location" : "United States-California-Los Angeles", "locations" : [ "United States-California-Los Angeles" ], "timestamp" : "2026-06-16T02:53:25.006", "fingerprint" : "ef79d5c73657c547365133211ed76af39b31d9630abbff4e9f45e8d9bb30321d", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=782201", "externalId" : "782201", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Los Angeles", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0536909,-118.2427660" } ], "locationText" : "Los Angeles, California, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "technicalSkills" : "Microsoft 365, SharePoint Online, Excel, Power Automate, Forms, Teams, Power BI", "professionalSkills" : [ "Business data management", "Process analysis", "Technical specifications" ], "hardSkillsList" : [ "Data analysis", "Decision making" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Decision making", "level" : "intermediate" } ], "coreResponsibilities" : "Convert business requirements into technical specifications, Decide the timeline to accomplish tasks", "domainKnowledge" : "Project construction management", "domainList" : [ "project-construction-management" ], "domainSpecificKnowledge" : [ "Project construction management" ], "communicationSkills" : "Oral communication; Written communication", "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Sponsorship (visa) for US employment authorization is not available now or in the future for this position", "qualificationsBasic" : "Bachelor's degree or equivalent experience in project construction management, engineering, or technology field, Introductory experience and aptitude in business data management, processes, analysis, Introductory skill set to include working with Microsoft 365 applications such as SharePoint Online, Excel, power Automate, Forms, Teams or Power BI, Experience with converting business requirements into technical specifications, Decide the timeline to accomplish tasks, An attitude and commitment to being an active participant of our employee-owned culture is a must", "qualificationsPreferred" : "Motivated self-starter, Ability to think creatively, Oral and written communication skills, Interpersonal skills, Ability to coordinate and prioritize multiple long- and short-term tasks simultaneously, Organizational, analytical and problem-solving abilities", "remoteFriendly" : false, "rawDescription" : "Required Qualifications Bachelor's degree or equivalent experience in project construction management, engineering, or technology field Introductory experience and aptitude in business data management, processes, analysis Motivated self-starter and ability to think creatively Introductory skill set to include working with Microsoft 365 applications such as SharePoint Online, Excel, power Automate, Forms, Teams or Power BI Experience with converting business requirements into technical specifications and decide the timeline to accomplish tasks Strong decision-making skills Strong oral and written communication skills Strong interpersonal skills Ability to coordinate and prioritize multiple long- and short-term tasks simultaneously Strong organizational, analytical and problem-solving abilities An attitude and commitment to being an active participant of our employee-owned culture is a must Sponsorship (visa) for US employment authorization is not available now or in the future for this position What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. United States-California-Los Angeles", "summaryDescription" : "Project Controls Technology Specialist at HDR. Convert business requirements into technical specifications. Decide the timeline to accomplish tasks", "createdAt" : "2026-06-14T18:51:06.231", "lastUpdated" : "2026-06-16T02:53:25.006", "ingestTimestamp" : "2026-06-14T18:51:06.231", "mongoId" : "6a16291c58b93c861e959f33", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Decision making", "Business data management", "Process analysis", "Technical specifications", "Project construction management" ], "skillCount" : 6, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 381.51395, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Construction", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2c967c74d8ee00a098fb81", "title" : "People Technology & Analytics Specialist", "company" : "Taskrabbit", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level People Technology & Analytics Specialist in San Francisco, United States, with 3+ years of experience, adjusted for the technology industry and company size." }, "location" : "San Francisco, California, United States", "locations" : [ "San Francisco", "California", "United States" ], "timestamp" : "2026-06-16T01:24:05.572", "fingerprint" : "d61846979adefd4f6edc6ee01ef730b11a1497e0c914352007e17930985f0882", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/taskrabbit/jobs/7958608", "externalId" : "7958608", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "experienceMinYears" : 3, "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days of in-office collaboration per week in our San Francisco office. About the Role We are seeking a People Technology & Analytics Specialist to serve as the architect and engine behind our data-driven decision-making. Reporting to the Director of Global People Operations, you will own the evolution of our HR tech stack, moving us from manual processes to sophisticated, AI-driven automation that unlocks capacity across the entire People team. This is a high-impact, individual contributor role (P3) designed for a systems-thinker who wants to enable a modern, scalable and efficient People technology ecosystem. The ideal candidate has a deep curiosity for HR technology and at least 3 years of experience in HRIS or People Analytics. You should be someone who isn’t just comfortable with data, but someone who finds joy in \"breaking\" a workflow to build a better, more automated version of it. You are an early adopter of AI tools and have the technical aptitude to translate complex business needs into elegant system configurations. What You’ll Work On: Systems Architecture & Optimization: Own and optimize the entire HR tech stack (Rippling, Greenhouse, Lattice, OpenComp, Tilt), ensuring seamless connectivity and integrations. AI Implementation: Lead the Rippling AI adoption strategy and pilot new HR AI tools to keep Taskrabbit at the forefront of modern People operations. Workflow Automation: Build and maintain advanced Rippling workflows for onboarding, offboarding, and lifecycle triggers to recover team capacity. People Analytics: Build and maintain automated dashboards for headcount, attrition, and manager effectiveness to provide the SLT with real-time insights. Data Governance: Act as the primary gatekeeper for HRIS data quality, conducting regular audits Strategic Reporting: Manage compensation cycle data pulls, engagement trend analysis, and ad-hoc requests to support strategic business decisions. Vendor Management: Lead RFPs and contract negotiations for new tools, maintaining a clear People team tool roadmap. Your Areas Of Expertise: Technical Stack: Proven experience managing Rippling (highly preferred), Greenhouse, and Lattice. Data Visualization: Expert-level skills in building technical dashboards and customizing complex reports. AI Literacy: Practical experience or high proficiency in implementing AI-driven features within SaaS platforms. Systems Integration: Strong understanding of how HRIS, ATS, and Performance tools sync and transfer data. Analytical Rigor: Ability to perform complex data merges and audit large datasets with high accuracy. Compensation & Benefits: At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is $105,00-$160,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level. You’ll love working here because: Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection. The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with! The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. Taskrabbit’s commitment to Diversity and Inclusion: An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.", "summaryDescription" : "People Technology & Analytics Specialist at Taskrabbit", "postedDate" : "2026-06-14T18:43:37.821", "createdAt" : "2026-06-14T18:43:37.821", "lastUpdated" : "2026-06-16T01:24:05.572", "ingestTimestamp" : "2026-06-14T18:43:37.821", "mongoId" : "6a2c967c74d8ee00a098fb81", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 377.81274, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6949b14570f0b99d58827159", "title" : "Instructional Technology Specialist", "industry" : "Education", "salary" : { "min" : 78000.0, "max" : 115000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Instructional Technology Specialist in the United States, adjusted for senior seniority and the education industry." }, "location" : "Mead Middle School", "locations" : [ "Mead Middle School", "2601 E. Skinner", "67211" ], "certifications" : [ "Teaching license" ], "timestamp" : "2026-06-15T08:46:58.625", "fingerprint" : "8baea07085e3606478d0c3c43b1473a2e5ce64901279c380a4e6e0de527736db", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa308.taleo.net/careersection/ex/jobdetail.ftl?job=86512", "externalId" : "86512", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "technicalSkills" : "Microsoft Office 365, Microsoft Teams, Microsoft Excel, Microsoft Forms, Microsoft Word, Microsoft Outlook, Student information system", "professionalSkills" : [ "Data analytics", "Curriculum integration", "Staff development", "Digital literacy", "Digital citizenship", "Pedagogical support", "Instructional coaching", "Data-driven instruction", "Assessment planning", "Educational data analysis", "Teaching instruction", "Time management", "Interpersonal skills", "Verbal communication", "Written communication", "Problem-solving skills" ], "hardSkillsList" : [ "Technology integration", "Data analysis", "Coaching" ], "softSkillsList" : [ "Leadership", "Patience" ], "hardSkills" : [ { "name" : "Technology integration", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Coaching", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Patience" } ], "majorSkills" : "Instructional technology, Data analysis, Coaching", "majorSkillsList" : [ "Instructional technology", "Data analysis", "Coaching" ], "coreResponsibilities" : "Integrate technology and data, Provide pedagogical support, Lead professional development, Coach educators, Coordinate assessment plans, Analyze educational data, Inform teaching strategies, Improve student outcomes, Train staff on assessments, Serve as liaison, Advocate for innovative practices, Support exploration of new technologies, Develop strategic plans, Assist with additional duties", "teamCollaboration" : "School leadership; Building-based academic leadership team; Instructional staff; Administrators; District directives", "projectManagementSkills" : [ "Strategic planning" ], "domainKnowledge" : "Educational pedagogy; Federal laws; State laws", "domainList" : [ "educational-pedagogy", "federal-laws", "state-laws" ], "domainSpecificKnowledge" : [ "Educational pedagogy", "Federal laws", "State laws" ], "toolProficiency" : [ "Microsoft Office 365", "Microsoft Teams", "Microsoft Excel", "Microsoft Forms", "Microsoft Word", "Microsoft Outlook" ], "communicationSkills" : "Verbal communication; Written communication", "innovationCreativity" : "Innovative teaching practices; New technologies", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Advanced computer skills, Respond rapidly, Stand for long periods, Bend, twist, balance, Stoop, climb steps, Reach overhead, Lift up to 20 pounds, Manage time independently, Respond within 24 hours, Limited travel, Comply with guidelines", "outcomesObjectives" : "Support and enhance student achievement; Improve student outcomes", "qualificationsBasic" : "Bachelor's degree required, 5 years classroom experience, Valid teaching license", "qualificationsPreferred" : "Master's degree preferred, Virtual instruction experience, LMS experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Title: Instructional Technology Specialist Position Function: The Instructional Technology and Assessment Leader is a multifaceted position responsible for ensuring that technology and data analytics robustly support and enhance student achievement. This role involves curriculum integration, staff development, technical support, and the promotion of digital literacy and citizenship. The specialist will work closely with educators, students, and administrative staff to foster a technologically proficient learning environment that aligns with the school's vision and educational goals. This role is designed to be a cornerstone in the integration of technology and data within the educational landscape, ensuring that both are leveraged to maximize student achievement and prepare students for the demands of the 21st-century workplace. Essential Performance Responsibilities: Collaborate with school leadership and staff to integrate technology and data analytics into the curriculum effectively. Provide pedagogical support to teachers for leveraging technology in the classroom to facilitate deeper learning and digital citizenship. Lead professional development initiatives and coach educators in best practices for technology use and data-driven instruction as a member of the building-based academic leadership team. Coordinate the implementation of assessment plans and analyze educational data to inform teaching strategies and improve student outcomes. Provide training to staff on administering different types of assessments. Serve as a liaison between the school and assessment and research department, ensuring that data analysis aligns with educational objectives and district directives. Advocate for innovative teaching practices and support the exploration of new technologies to enhance learning experiences. Develop strategic plans that align with school goals and the broader mission of the district, including the integration of technology and data in instruction as a member of the building-based academic leadership team. Serve as a liaison between the school and instructional technology department, ensuring that technology integration aligns with educational objectives and district directives. Additional Duties: Assists with additional duties as assigned by supervisor. Equipment: Must have advanced computer and technology skills to be able to teach in a virtual environment. Microsoft Office 365 proficiency is required to deliver instruction via Microsoft Teams, Microsoft Office, Microsoft Excel, Microsoft Forms, Microsoft Word, and Microsoft Outlook. Virtual instruction or experience with using an LMS is a bonus. Must always comply with USD 259's guidelines for equipment use. Travel: Limited travel between schools and central offices may be required. Physical and Mental Demands: Must be able to respond rapidly in emergency situations Must be able to stand for long periods of time, bend, twist balance, stoop, climb steps, reach overhead, lift up to 20 pounds Must be able to manage time independently Must be able to respond within 24 business hours to all communications Knowledge, Skills, and Abilities: Knowledge of current teaching methods and educational pedagogy Knowledge of applicable federal and state laws regarding education and students Ability and patience to work interactively with students Skill in organization, time management, communication, and interpersonal skills Ability to deliver teaching instruction in accordance with improved curriculum and standards Excellent skills in verbal and written communication Ability to understand the individual needs of each student Ability to effectively use Microsoft Outlook and the student information system Interrelations: Contact with students, instructional staff, administrators and the community. Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy. Must exhibit a professional manner and maintain a positive attitude at all times. Employee Punctuality and Appearance: In order for schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave Any deviation from assigned hours must have prior approval from the employee's supervisor or building administrator All employees are required to report to work dressed in a manner that reflects a positive image of USD 259 and is appropriate for their position Qualification Profile: Bachelor's degree required, Master's degree preferred. Valid teaching license with a minimum of 5 years of classroom teaching experience. Strong background in instructional technology, data analysis, and coaching. Excellent communication, leadership, and problem-solving skills. Ability to work collaboratively with diverse groups and manage multiple responsibilities. Professional demeanor and commitment to continuous learning and improvement. FLSA Status: Exempt", "summaryDescription" : "Instructional Technology Specialist. Skills: Instructional technology, Data analysis, Coaching. Integrate technology and data. Provide pedagogical support", "createdAt" : "2026-06-14T01:49:01.806", "lastUpdated" : "2026-06-15T08:46:58.625", "ingestTimestamp" : "2026-06-14T01:49:01.806", "mongoId" : "6949b14570f0b99d58827159", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 78000, "salaryAnnualMax" : 115000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Technology integration", "Data analysis", "Coaching", "Leadership", "Patience", "Instructional technology", "Data analytics", "Curriculum integration", "Staff development", "Digital literacy", "Digital citizenship", "Pedagogical support", "Instructional coaching", "Data-driven instruction", "Assessment planning", "Educational data analysis", "Teaching instruction", "Time management", "Interpersonal skills", "Verbal communication", "Written communication", "Problem-solving skills", "Strategic planning", "Educational pedagogy", "Federal laws", "State laws", "Teaching license", "Microsoft Office 365", "Microsoft Teams", "Microsoft Excel", "Microsoft Forms", "Microsoft Word", "Microsoft Outlook" ], "skillCount" : 33, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Senior", "dataQualityScore" : 0.6666667, "_score" : 370.37695, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "69ce5e3b9bc74574cb677997", "title" : "PROJECT MANAGEMENT IT SPECIALIST", "company" : "Mercedes-Benz Manufacturing Poland", "industry" : "Manufacturing", "salary" : { "min" : 165000.0, "max" : 235000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Project Management IT Specialist in Jawor, Poland, adjusted for the manufacturing industry and company size." }, "location" : "Poland-Lower Silesia-Jawor", "locations" : [ "Poland-Lower Silesia-Jawor", "Gottlieba Daimlera 5, , Jawor" ], "timestamp" : "2026-06-15T22:40:28.168", "fingerprint" : "7876b0de6efeb4045e0121ca754766a8b3032f5c9a3eb3138c82872a86abd671", "source" : "taleo", "language" : "en", "applyUrl" : "https://daimler.taleo.net/careersection/ex/jobdetail.ftl?job=879884", "externalId" : "879884", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Jawor", "state" : "Lower Silesia", "country" : "Poland", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.0677021,16.1976136" } ], "locationText" : "Jawor, Lower Silesia, Poland", "minimumEducation" : "Degree in IT or technical studies or equivalent qualification", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Strategic planning", "Operational priorities", "Business process analysis", "Technical leadership" ], "hardSkillsList" : [ "Process understanding" ], "hardSkills" : [ { "name" : "Process understanding", "level" : "intermediate" } ], "majorSkills" : "IT project management, Technology transformation", "majorSkillsList" : [ "IT project management", "Technology transformation" ], "coreResponsibilities" : "Lead major IT programs, Lead major IT projects, Drive technology transformation initiatives, Drive product-related projects, Ensure timely delivery of complex IT solutions, Balance strategic and operational priorities, Manage project time, Manage project scope, Manage project risks, Manage project resources, Manage project organization, Manage project stakeholders, Manage project cost, Manage project quality, Analyze business processes, Analyze IT processes, Communicate business processes, Communicate IT processes, Bridge gap between technical and business requirements, Take responsibility for finding solutions, Provide technical leadership, Provide coaching for IT workpackages, Present project results, Represent strategic decisions", "teamCollaboration" : "Cross-location teams; Cross-departmental teams; Interdisciplinary teams; Cross-departmental committees", "projectManagementSkills" : [ "Project management", "Program management" ], "domainKnowledge" : "IT systems modernization; Electric mobility; Zero-emission driving; Connectivity; Digital solutions; VAN.xA; CKD/SKD projects; Plant ramp-ups; Mainframe exit", "domainList" : [ "it-systems-modernization", "electric-mobility", "zero-emission-driving", "connectivity", "digital-solutions", "van-xa", "ckd-skd-projects", "plant-ramp-ups", "mainframe-exit" ], "domainSpecificKnowledge" : [ "IT systems modernization", "Electric mobility", "Zero-emission driving", "Connectivity", "Digital solutions", "VAN.xA", "CKD/SKD projects", "Plant ramp-ups", "Mainframe exit" ], "communicationSkills" : "Communicate complex dependencies", "innovationCreativity" : "Freedom to innovate", "problemSolvingSkills" : "Finding solutions to complex problems", "specialRequirements" : "Occasional short-term travel within Europe and beyond", "qualificationsBasic" : "Several years of experience in IT project management, Degree in IT or technical studies or equivalent qualification, Business-fluent English", "qualificationsPreferred" : "German language skills are a plus, Spanish language skills are a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "At Mercedes-Benz Vans, we are redefining transportation under our purpose: “Moving transportation to the next level.” Our mission is clear: deliver premium vans that meet the needs of tomorrow—combining connectivity, digital solutions, and zero-emission driving. With our Ambition 2039, we are committed to CO₂ neutrality and leading the way in electric mobility. To achieve this, we are transforming our IT landscape on a global scale. By the end of the decade, we will standardize our IT systems across Mercedes-Benz Cars and Vans, modernize applications, and roll out new platforms—all while ensuring seamless product launches. That’s why we’ve built a central team to manage these strategic programs—and you can be part of it! We are looking for an Project Managment IT Specialist to join our ITV Transformation Team. In this role, you will lead major IT programs and projects that span development, production, and after-sales. From tech transformation initiatives like mainframe exit to product projects such as VAN.xA and plant ramp-ups, you’ll play a key role in shaping the future of our IT ecosystem. If you’re keen to take on responsibility, work on complex challenges, and make an impact in a dynamic environment, this is your opportunity! Our Team: You will join a team of up to 15 working in an interdisciplinary, cross-location, and cross-departmental manner. Our work mode is hybrid: mobile and flexible, while we also value direct and personal communication on-site at all VAN plants. We value collaboration and open exchange of ideas. What you can expect: • A challenging and varied role with responsibility and a high degree of creative freedom • A dynamic work environment that fosters initiative and creativity and provides a broad overview of the business unit • Freedom to innovate within a structured project management framework. • Opportunities for professional growth in a dynamic, future-focused environment. As an Project Managment IT Specialist in the ITV Transformation Team, you will: • lead major IT programs and projects across development, production, and sales. • drive technology transformation initiatives (e.g., mainframe exit) and product-related projects (e.g., VAN.xA, CKD/SKD projects, plant ramp-ups). • ensure timely delivery of complex IT solutions while balancing strategic and operational priorities. • manage all scopes of your project: time, scope, risks, ressources, organisation and stakeholders, cost and quality. You ensure that your project is a success! This will also require you to: • analyze and communicate complex business and IT processes to bridge the gap between technical and business requirements • take responsibility for finding solutions to complex problems, even beyond your immediate area of responsibility • provide technical leadership and coaching for IT workpackages where necessary • present and represent project results and strategic decisions in cross-departmental committees • Several years of experience in IT project management • Strong analytical, strategic, and conceptual skills • Ability to manage complex projects and communicate effectively across all levels. • Process understanding and the ability to grasp and communicate complex dependencies • Proactive, self-organized working style and willingness to take responsibility for finding solutions • Strong communication skills and team spirit • Comfortable with occasional short-term travel within Europe and beyond. • Degree in IT or technical studies or equivalent qualification • Language skills: Business-fluent English required; German and Spanish are a plus. Mercedes-Benz Manufacturing Poland sp. zo. o.", "summaryDescription" : "PROJECT MANAGEMENT IT SPECIALIST at Mercedes-Benz Manufacturing Poland. Skills: IT project management, Technology transformation. Lead major IT programs. Lead major IT projects", "createdAt" : "2026-06-14T19:39:06.302", "lastUpdated" : "2026-06-15T22:40:28.168", "ingestTimestamp" : "2026-06-14T19:39:06.302", "mongoId" : "69ce5e3b9bc74574cb677997", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Process understanding", "IT project management", "Technology transformation", "Strategic planning", "Operational priorities", "Business process analysis", "Technical leadership", "Project management", "Program management", "IT systems modernization", "Electric mobility", "Zero-emission driving", "Connectivity", "Digital solutions", "VAN.xA", "CKD/SKD projects", "Plant ramp-ups", "Mainframe exit" ], "skillCount" : 18, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "_score" : 356.90652, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3076eff292fd229c020382", "title" : "TECHNOLOGY COORDINATOR", "company" : "Inter Carreiras", "industry" : "Insurance", "salary" : { "min" : 150000.0, "max" : 250000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Manager-level Technology Coordinator in the FinTech industry in Belo Horizonte, Brazil, adjusted for company size and full-time employment." }, "location" : "BELO HORIZONTE", "locations" : [ "BELO HORIZONTE" ], "timestamp" : "2026-06-16T11:22:12.325", "fingerprint" : "25c2edc461d0b38210cdef01f5297a294f0f98b8b8d7d2753d32544aed2c4c42", "source" : "greenhouse", "language" : "pt", "applyUrl" : "https://boards.greenhouse.io/inter/jobs/4701607005?gh_jid=4701607005", "externalId" : "4701607005", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Belo Horizonte", "state" : "Minas Gerais", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-19.9227318,-43.9450948" } ], "locationText" : "Belo Horizonte, Minas Gerais, Brazil", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Engenharia de software", "Estabilidade de entregas", "Governança de entregas", "Gestão de stakeholders" ], "hardSkillsList" : [ "Gestão de pessoas", "Planejamento de carreira", "Gestão de tempo", "Gestão de orçamento" ], "softSkillsList" : [ "Liderança" ], "hardSkills" : [ { "name" : "Gestão de pessoas", "level" : "intermediate" }, { "name" : "Planejamento de carreira", "level" : "intermediate" }, { "name" : "Gestão de tempo", "level" : "intermediate" }, { "name" : "Gestão de orçamento", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Liderança" } ], "majorSkills" : "Liderança de tribo, Entrega de produtos, Gestão de squads", "majorSkillsList" : [ "Liderança de tribo", "Entrega de produtos", "Gestão de squads" ], "coreResponsibilities" : "Liderar tribo de tecnologia, Garantir entregas dos produtos, Impulsionar evolução dos produtos de seguros, Alinhar cronogramas e definições, Assegurar estabilidade e excelência de engenharia, Desenvolver e apoiar lideranças de squad, Conduzir 1:1s de qualidade, Oferecer feedbacks estruturados, Promover crescimento de talentos, Fomentar comunicação entre squads, Promover colaboração efetiva, Resolver conflitos e impedimentos, Manter planejamento e alocação do time atualizados, Alinhar com áreas de negócio, Traduzir necessidades de negócio em soluções técnicas", "teamCollaboration" : "Colaboração entre squads; Gestão de stakeholders de negócio; Gestão de stakeholders de governança", "projectManagementSkills" : [ "Planejamento", "Alocação de time" ], "domainKnowledge" : "Produtos de seguros; Produtos digitais; Gestão de riscos; Exigências regulatórias", "domainList" : [ "produtos-de-seguros", "produtos-digitais", "gestao-de-riscos", "exigencias-regulatorias" ], "domainSpecificKnowledge" : [ "Produtos de seguros", "Produtos digitais", "Gestão de riscos", "Exigências regulatórias" ], "qualificationsBasic" : "Graduação completa áreas correlatas, Disponibilidade para atuar no modelo presencial Belo Horizonte, Experiência liderando múltiplos squads/equipes, Atuação prática rituais de início/encerramento de projetos, Vivência gestão de pessoas, Capacidade comprovada de promover colaboração entre squads, Organização e disciplina para manter planejamento e alocação atualizados", "qualificationsPreferred" : "Experiência no domínio de seguros, Experiência ambientes com forte gestão de riscos, Experiência com gestão de líderes, Inglês para interação eventual com materiais ou pares", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Conheça o Inter Pioneiros, mudamos o mercado ao lançar o primeiro banco digital do Brasil e seguimos criando tendências com tecnologia de ponta. Evoluímos para um Super App Financeiro Global, com soluções completas e inovação de primeira. Aqui, o trabalho tem propósito: construir oportunidades reais, transformar a vida das pessoas e o mercado financeiro. Esse é o nosso Jeito Inter de Fazer. Se você quer fazer parte dessa mudança e deixar um legado, seu lugar é aqui. Vem ser Sangue Laranja. Get to Know Inter As pioneers, we transformed the market by launching Brazil’s first digital bank and continue to shape the future with cutting-edge technology. We have evolved into a Global Financial Super App, delivering complete solutions and leading innovation. Here, work has purpose: creating real opportunities, transforming people’s lives, and reshaping the financial market. This is the Inter way of making things happen. If you want to be part of this transformation and leave your mark, your place is here. Become Sangue Laranja. Sobre a vaga e missão do cargo Você liderará uma tribo de tecnologia na área de seguros, garantindo as entregas dos produtos com qualidade, estabilidade, governança e colaboração entre squads, e impulsionando a evolução dos produtos de seguros comercializados no Super App do Inter. No seu dia a dia, você vai: Alinhar cronogramas e definições junto às áreas de negócio, garantindo clareza de escopo e expectativas. Garantir as entregas no prazo e com a qualidade esperada, conforme planejamento. Assegurar estabilidade e excelência de engenharia na tribo, cuidando de observabilidade, gestão de incidentes, qualidade e boas práticas. Desenvolver e apoiar lideranças de squad, conduzindo 1:1s de qualidade, oferecendo feedbacks estruturados e promovendo o crescimento de talentos. Fomentar comunicação entre squads, promover colaboração efetiva e resolver conflitos e impedimentos de alto nível. Manter planejamento e alocação do time atualizados, com foco na melhor gestão de tempo, orçamento e esforç o. Alinhar continuamente com áreas de negócio, UX, Atendimento, Contabilidade e Jurídico sobre temas críticos, traduzindo necessidades de negócio e exigências regulatórias em soluções técnicas sustentáveis. O que buscamos Obrigatórios: Graduação completa em áreas correlatas (Engenharia, TI, Administração ou similar). Disponibilidade para atuar no modelo presencial em Belo Horizonte. Experiência liderando múltiplos squads/equipes com foco em engenharia de software, estabilidade e governança de entregas. Atuação prática em rituais de início/encerramento de projetos e gate checks. Vivência em gestão de pessoas: condução de 1:1s, feedbacks estruturados, desenvolvimento e planejamento de carreira. Capacidade comprovada de promover colaboração entre squads e gerenciar stakeholders de negócio e governanç a. Organização e disciplina para manter planejamento e alocação atualizados, respeitando o princípio de menor burocracia necessária. Desejáveis: Experiência no domínio de seguros em produtos digitais. Experiência em ambientes com forte gestão de riscos e interface com áreas como Jurídico, Contabilidade e Atendimento. Experiência com gestão de líderes. Inglês para interação eventual com materiais ou pares.", "summaryDescription" : "TECHNOLOGY COORDINATOR at Inter Carreiras. Skills: Liderança de tribo, Entrega de produtos, Gestão de squads. Liderar tribo de tecnologia. Garantir entregas dos produtos", "postedDate" : "2026-06-16T01:18:36.327", "createdAt" : "2026-06-16T01:18:36.327", "lastUpdated" : "2026-06-16T11:22:12.325", "ingestTimestamp" : "2026-06-16T01:18:36.327", "mongoId" : "6a3076eff292fd229c020382", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Gestão de pessoas", "Planejamento de carreira", "Gestão de tempo", "Gestão de orçamento", "Liderança", "Liderança de tribo", "Entrega de produtos", "Gestão de squads", "Engenharia de software", "Estabilidade de entregas", "Governança de entregas", "Gestão de stakeholders", "Planejamento", "Alocação de time", "Produtos de seguros", "Produtos digitais", "Gestão de riscos", "Exigências regulatórias" ], "skillCount" : 18, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 352.0519, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30622cf292fd229cf993ba", "title" : "Mobile Service Field Specialist", "company" : "MSX International", "industry" : "Automotive", "salary" : { "min" : 70000.0, "max" : 84000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Queens, NEW YORK, United States", "locations" : [ "Queens", "NEW YORK", "United States" ], "certifications" : [ "ASE certifications" ], "timestamp" : "2026-06-16T10:57:45.010", "fingerprint" : "cd0b6e1d694dd1c175d35975345cdc6ab2ff91188094d5f25c4fe3390f70f2ab", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MSXInternational/3743990013627906--mobile-service-field-specialist", "externalId" : "3743990013627906", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Queens", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7135078,-73.8283132" } ], "locationText" : "Queens, New York, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "coreResponsibilities" : "Provide mobile service support, Perform vehicle diagnostics, Conduct vehicle repairs, Perform vehicle maintenance, Ensure customer satisfaction, Maintain service records, Adhere to safety standards", "domainKnowledge" : "Automotive repair", "domainList" : [ "automotive-repair" ], "domainSpecificKnowledge" : [ "Automotive repair" ], "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Valid driver's license, Clean driving record, Ability to lift 50 lbs", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice. At MSX you’ll be shaping how dealerships deliver exceptional remote experiences, through offering Mobile Service to their customers. Mobile Service is revolutionizing the automotive industry by offering a convenient and efficient alternative to traditional dealership visits. For dealerships, it’s more than a unique offering; it is a strategic approach to stand out, boost customer satisfaction and generate new revenue streams. As a Mobile Service Specialist, you’ll have the autonomy to run your territory, the support of a collaborative team, and the satisfaction of knowing your work makes a measurable impact for dealers and customers. Make a Difference As a Mobile Service Specialist at MSX, you will be on the frontlines helping dealerships enhance customer experience, increase their efficiency, create new revenue streams and maximize their competitive advantage, through creating and growing their Mobile Service footprint. This role is perfect for someone who loves building relationships, teaching and sharing knowledge, enjoys problem solving, and takes pride in helping teams succeed with new ideas and ways of doing things. What You’ll Do * Be the expert: Guide dealerships through installation, training, and adoption/growth of their Mobile Service business. * Coach and mentor : Empower dealerships to embrace and confidently leverage Mobile Service to get the most out of it. * Solve challenges : Listen, analyze feedback, and develop action plans that improve efficiency and performance. * Build partnerships: Strengthen dealer relationships and align with Customer Experience teams to deliver a unified message. * Leverage technology : Use Remote Experience tools and data-driven insights to drive utilization and success. * Travel with purpose: Plan and manage your travel across your assigned dealer territory to maximize impact. ## Qualifications * A home base within your territory and a reliable vehicle (travel up to 80%—mix of driving and flights, with some overnights). * Confidence in communicating with all levels of dealership staff. * Experience in customer service, training, or dealership operations. * Comfort with technology, data analysis, and creating clear action plans. * A natural teaching mindset—always looking for ways to make things better. * 2+ years of customer-facing or coaching/training experience. * The ability to stand for extended periods and occasional lifting of equipment while demonstrating the mobile service tools to the dealership. * Passion to make a difference and succeed. Bonus Points If You Have * A college degree (or are currently working toward one). * Background in teaching, training, or coaching. * Experience working in fast-paced, independent roles where you set the tone for success. * Strong organizational skills and a proactive mindset. ## Additional Information The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $70k to $84k based on current experience. MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.", "summaryDescription" : "Mobile Service Field Specialist at MSX International. Provide mobile service support. Perform vehicle diagnostics", "postedDate" : "2026-06-15T19:24:33.000", "createdAt" : "2026-06-16T00:04:28.327", "lastUpdated" : "2026-06-16T10:57:45.010", "ingestTimestamp" : "2026-06-16T00:04:28.327", "mongoId" : "6a30622cf292fd229cf993ba", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 84000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Automotive repair", "ASE certifications" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 349.73532, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305586f292fd229cf1fe91", "title" : "Mobile Service Field Specialist", "company" : "MSX International", "industry" : "Automotive", "salary" : { "min" : 70000.0, "max" : 84000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Queens, NEW YORK, United States", "locations" : [ "Queens", "NEW YORK", "United States" ], "certifications" : [ "ASE certifications" ], "timestamp" : "2026-06-16T07:35:24.192", "fingerprint" : "7c5627791651799a2515bc615748656333687567c86ef0df898c77f44bd32466", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MSXInternational/3743990013627906--mobile-service-field-specialist", "externalId" : "3743990013627906", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Queens", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7135078,-73.8283132" } ], "locationText" : "Queens, New York, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "coreResponsibilities" : "Provide on-site technical support, Diagnose and repair vehicle systems, Perform preventative maintenance, Document service and repair actions, Maintain inventory of parts, Adhere to safety protocols, Communicate with customers", "domainKnowledge" : "Automotive repair", "domainList" : [ "automotive-repair" ], "domainSpecificKnowledge" : [ "Automotive repair" ], "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Valid driver's license, Clean driving record, Ability to lift 50 lbs", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice. At MSX you’ll be shaping how dealerships deliver exceptional remote experiences, through offering Mobile Service to their customers. Mobile Service is revolutionizing the automotive industry by offering a convenient and efficient alternative to traditional dealership visits. For dealerships, it’s more than a unique offering; it is a strategic approach to stand out, boost customer satisfaction and generate new revenue streams. As a Mobile Service Specialist, you’ll have the autonomy to run your territory, the support of a collaborative team, and the satisfaction of knowing your work makes a measurable impact for dealers and customers. Make a Difference As a Mobile Service Specialist at MSX, you will be on the frontlines helping dealerships enhance customer experience, increase their efficiency, create new revenue streams and maximize their competitive advantage, through creating and growing their Mobile Service footprint. This role is perfect for someone who loves building relationships, teaching and sharing knowledge, enjoys problem solving, and takes pride in helping teams succeed with new ideas and ways of doing things. What You’ll Do * Be the expert: Guide dealerships through installation, training, and adoption/growth of their Mobile Service business. * Coach and mentor : Empower dealerships to embrace and confidently leverage Mobile Service to get the most out of it. * Solve challenges : Listen, analyze feedback, and develop action plans that improve efficiency and performance. * Build partnerships: Strengthen dealer relationships and align with Customer Experience teams to deliver a unified message. * Leverage technology : Use Remote Experience tools and data-driven insights to drive utilization and success. * Travel with purpose: Plan and manage your travel across your assigned dealer territory to maximize impact. ## Qualifications * A home base within your territory and a reliable vehicle (travel up to 80%—mix of driving and flights, with some overnights). * Confidence in communicating with all levels of dealership staff. * Experience in customer service, training, or dealership operations. * Comfort with technology, data analysis, and creating clear action plans. * A natural teaching mindset—always looking for ways to make things better. * 2+ years of customer-facing or coaching/training experience. * The ability to stand for extended periods and occasional lifting of equipment while demonstrating the mobile service tools to the dealership. * Passion to make a difference and succeed. Bonus Points If You Have * A college degree (or are currently working toward one). * Background in teaching, training, or coaching. * Experience working in fast-paced, independent roles where you set the tone for success. * Strong organizational skills and a proactive mindset. ## Additional Information The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $70k to $84k based on current experience. MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.", "summaryDescription" : "Mobile Service Field Specialist at MSX International. Provide on-site technical support. Diagnose and repair vehicle systems", "postedDate" : "2026-06-15T19:24:33.000", "createdAt" : "2026-06-15T23:36:04.244", "lastUpdated" : "2026-06-16T07:35:24.192", "ingestTimestamp" : "2026-06-15T23:36:04.244", "mongoId" : "6a305586f292fd229cf1fe91", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 84000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Automotive repair", "ASE certifications" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 345.1029, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3056b3f292fd229cf2d4f2", "title" : "Cabinet Customer Service Specialist", "company" : "Lumbermen's", "salary" : { "min" : 47000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Mid-seniority Cabinet Customer Service Specialist in Byron Center, United States, adjusted for industry and company size." }, "location" : "BYRO - BYRON CENTER, MI", "locations" : [ "BYRO - BYRON CENTER", "MI" ], "timestamp" : "2026-06-16T08:45:30.369", "fingerprint" : "6aec4bfa9e27a4113a42fa489b3051db373621ee077938f574bd7cd284ffe92e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/lumbermens/jobs/5262164008", "externalId" : "5262164008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Byron Center", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.8143115,-85.7279047" } ], "locationText" : "Byron Center, Michigan, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "remoteFriendly" : false, "rawDescription" : "WHO WE ARE: Headquartered in Grand Rapids, Michigan since 1955, Lumbermen’s operates in Michigan, Ohio, Indiana, Kentucky, and Minnesota. A leading distributor and manufacturer, we are driven by our mission to enrich lives by intentionally caring for all who experience us. We are employee owned and relationship powered. WHAT YOU WILL BE DOING: Located in our Byron Center office, our Cabinet Specialists work in partnership with our customers and suppliers delivering superior products. This team serves as a call center for our Michigan market. Day-to-day responsibilities include: Entering order received via e-mail, US Mail, fax or phone into ERP system Ensuring the proper quality, accuracy and timeliness of customer orders Processing customer returns and vendor credits where necessary Creating vendor purchase orders as needed to fulfill customer orders and to maintain the cabinetry stocking inventory programs Working closely with the Outside Sales Team and assisting with new dealer training, product update communication, etc. Scheduling vendor delivery trucks and communicating to Warehouse Manager Full support for all cabinet brands Participating in vendor training events Maintaining the organization and cleanliness of the office work areas and other areas as assigned by the Customer Service Manager Assisting with other tasks and projects as requested by leadership At Lumbermen’s, we pride ourselves on treating our customers like family and delivering exceptional service. It’s crucial that the person selected to fill this role is highly organized and detail-oriented, service-minded, a strong and friendly communicator, and comfortable working in a fast-paced environment. REQUIRED EDUCATION/EXPERIENCE High School diploma/GED required College degree preferred 2-5 years’ experience in a professional customer service environment required Prior cabinetry program knowledge and experience is preferred Prior kitchen design experience preferred along with 20/20 design REQUIRED SKILLS Strong communication skills, both verbal and written Friendly, professional demeanor Dependable Ability to work cooperatively with fellow employee owners Ability to effectively move between a variety of tasks Ability to productively manage tasks and complete work accurately and in a timely manner Proficient in Microsoft Office Desire to learn and grow and assist in the execution of continuous improvement initiatives WHAT WE OFFER: Lumbermen’s exists to enrich the lives of people by intentionally caring for all who experience us. You will experience a different kind of work environment and “family” here and help live out the Lumbermen’s promises of committing to those who count on us, doing what’s right, exercising sound business practices and earning consideration. Other benefits include: A collaborative and supportive work environment ESOP (Employee Stock Ownership Plan) – generous company-funded retirement Medical, dental, vision, and life insurance Flexible spending/health savings account 401(k) The SOURCE – free and confidential support resources for our team Clothing allowance (for applicable roles) Paid time off Paid holidays Training and development Advancement opportunities Lumbermen’s is proud to be a drug and alcohol-free workplace. In addition, Lumbermen’s will not discriminate against any employee or candidate because of race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or protected veteran status. We participate in E-Verify.", "summaryDescription" : "Cabinet Customer Service Specialist at Lumbermen's", "postedDate" : "2026-06-15T23:19:22.155", "createdAt" : "2026-06-15T23:19:22.155", "lastUpdated" : "2026-06-16T08:45:30.369", "ingestTimestamp" : "2026-06-15T23:19:22.155", "mongoId" : "6a3056b3f292fd229cf2d4f2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 47000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 344.58136, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308712f292fd229c085a2e", "title" : "QA Manager, Enterprise Technology", "company" : "GitLab", "industry" : "Technology", "salary" : { "min" : 4500000.0, "max" : 7500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a QA Manager in the Technology industry, adjusted for Manager seniority and a remote APAC location." }, "location" : "APAC", "locations" : [ "APAC" ], "timestamp" : "2026-06-16T11:37:03.038", "fingerprint" : "15bc7a98ab6d812ba0bc25e5c5b7c46f8d75d322b56956154844103a3aa20666", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/gitlab/jobs/8581737002", "externalId" : "8581737002", "industryFunction" : { }, "structuredLocations" : [ { "continent" : "as", "workMode" : "remote" }, { "continent" : "oc", "workMode" : "remote" } ], "locationText" : "", "experienceLevel" : "Manager", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role The Enterprise Technology QA Manager is responsible for defining and leading the quality engineering strategy for GitLab’s business applications ecosystem, with strong emphasis on functional testing, automation testing, and AI-driven QA practices. This role partners across Enterprise Applications, PMO, AI many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.", "summaryDescription" : "QA Manager, Enterprise Technology at GitLab", "postedDate" : "2026-06-16T01:20:51.347", "createdAt" : "2026-06-16T01:20:51.347", "lastUpdated" : "2026-06-16T11:37:03.038", "ingestTimestamp" : "2026-06-16T01:20:51.347", "mongoId" : "6a308712f292fd229c085a2e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "_score" : 344.2396, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3086c8f292fd229c0833e0", "title" : "Service Desk Support Specialist", "company" : "NTT DATA", "salary" : { "min" : 1.0E7, "max" : 1.5E7, "currency" : "CRC", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Service Desk Support Specialist in San José, Costa Rica, adjusted for the technology industry and company size." }, "location" : "San José, Costa Rica", "locations" : [ "San José", "Costa Rica" ], "certifications" : [ "CompTIA A+", "ITIL Foundation" ], "timestamp" : "2026-06-16T10:04:27.388", "fingerprint" : "427b8156c876d88b2631badf7c517d317323757f2284237f6146c1193b016078", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/nttdatausa/jobs/8592901002", "externalId" : "8592901002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San José", "country" : "Costa Rica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "9.9327707,-84.0796144" } ], "locationText" : "San José, Costa Rica", "minimumEducation" : "High school diploma", "technicalSkills" : "Windows, MacOS, Microsoft Office Suite, Active Directory, Ticketing systems", "professionalSkills" : [ "Customer service", "Problem-solving", "Technical support" ], "hardSkillsList" : [ "Hardware troubleshooting", "Software troubleshooting", "Network troubleshooting" ], "hardSkills" : [ { "name" : "Hardware troubleshooting", "level" : "intermediate" }, { "name" : "Software troubleshooting", "level" : "intermediate" }, { "name" : "Network troubleshooting", "level" : "intermediate" } ], "majorSkills" : "IT support, Customer service, Troubleshooting", "majorSkillsList" : [ "IT support", "Customer service", "Troubleshooting" ], "coreResponsibilities" : "Provide Tier 1 technical support, Respond to user requests, Troubleshoot hardware and software issues, Install and configure computer hardware, Install and configure software applications, Manage user accounts, Escalate unresolved issues, Document technical procedures", "teamCollaboration" : "IT support team", "toolProficiency" : [ "Ticketing systems" ], "communicationSkills" : "User support", "documentationSkills" : "Technical procedures", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "qualificationsBasic" : "High school diploma, 1+ year of IT support experience, Experience with Windows and macOS, Experience with Microsoft Office Suite, Experience with Active Directory, Experience with ticketing systems", "qualificationsPreferred" : "Associate's degree in IT or related field, CompTIA A+ certification, ITIL Foundation certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "NTT DATA is a team of more than 190,000 diverse professionals, operating in more than 50 countries throughout the world. The sectors where we have activities include: telecommunications, finance, industry, utilities, energy, public administration and health. Our mission? Offer technological solutions, business, strategy, development and maintenance of applications, while being a benchmark in consulting. All thanks to the collaboration between teams, the human quality of our people and the fact that we do not conform to what is established, we always seek innovation that brings us closer to the future. Our essence has led us to the forefront of technology, breaking paradigms and providing solutions that truly respond to the needs of each client. Our talent has led us to be one of the top 6 technology companies in the world. Because #Greattech, needs #GreatPeople, like you NTT DATA is looking for high-achieving team players that are quickly adaptable to new challenges and entrepreneurial ventures. We are looking for a Service Desk Support Specialist to work onsite with our global client in San Jose, Costa Rica. Overview: We are seeking a Service Desk Support Specialist to serve as front-line support, responsible for delivering high-quality customer service while resolving technical issues for users across the organization. This position operates in a 24/7 service center environment and serves as the first point of contact for incoming calls and chats. Responsibilities: Provide first-level support by answering incoming calls and chats and resolving customer technical issues. Troubleshoot common issues such as password resets, software installations, authentication tools, and device configurations. Document all interactions and resolutions in the official case management system. Meet or exceed performance metrics, including call handling and availability, case resolution and completion, and quality assurance and customer satisfaction. Follow established processes, knowledge articles, and troubleshooting guides to resolve issues. Escalate cases to appropriate teams when issues cannot be resolved, ensuring detailed documentation is provided. Stay up to date with knowledge base content, tools, and internal documentation. Handle both real-time support and follow-up/back-office tasks as needed. Adapt to changing tools, processes, and business needs in a dynamic environment. Work flexible shifts (including nights, weekends, and holidays) based on business demand. Requirements: 1+ years of customer service experience (call center experience preferred). Prior technical support experience is a plus. Must be able to work in a 24/7 environment with flexible shifts (including nights and weekends). Must have professional proficiency in English. Ability to follow processes, meet metrics, and work in a structured environment Ability to learn quickly and apply new technical knowledge. Basic knowledge of Windows environments and desktop support. Familiarity with Microsoft 365 tools (Outlook, Teams, OneDrive, etc.). Exposure to ticketing systems (e.g., ServiceNow) and call handling tools. Basic understanding of troubleshooting concepts (password resets, software installs, authentication tools, device configuration). Strong communication and interpersonal skills. Strong reliability, punctuality, and commitment to training and performance expectations. High school diploma required; university coursework or degree preferred. Why NTT DATA? Empowerment and rewards are the cornerstone of our career development model. We are a young, fast-growing company, with a highly innovative and entrepreneurial spirit, because of this professional experience and growth will be unmatched. Our talent and positive attitude allows us to transform our goals into achievements, and projects into realities. NTT DATA is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. NTT DATA is an Equal Opportunity Employer Male/Female/Disabled/Veteran and a VEVRAA Federal Contractor.", "summaryDescription" : "Service Desk Support Specialist at NTT DATA. Skills: IT support, Customer service, Troubleshooting. Provide Tier 1 technical support. Respond to user requests", "postedDate" : "2026-06-16T01:22:08.819", "createdAt" : "2026-06-16T01:22:08.819", "lastUpdated" : "2026-06-16T10:04:27.388", "ingestTimestamp" : "2026-06-16T01:22:08.819", "mongoId" : "6a3086c8f292fd229c0833e0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Hardware troubleshooting", "Software troubleshooting", "Network troubleshooting", "IT support", "Customer service", "Troubleshooting", "Problem-solving", "Technical support", "CompTIA A+", "ITIL Foundation", "Ticketing systems" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 343.68204, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3063f9f292fd229cf9f980", "title" : "IT Asset Management Specialist", "company" : "Techland S. A.", "industry" : "Computer Games", "salary" : { "min" : 105000.0, "max" : 155000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for IT Asset Management Specialists in Poland, adjusted for mid-seniority and the technology industry in Wrocław." }, "location" : "Wrocław, Województwo dolnośląskie, Poland", "locations" : [ "Wrocław", "Województwo dolnośląskie", "Poland" ], "timestamp" : "2026-06-16T10:41:08.735", "fingerprint" : "01a3846ab8f007a273abfcdddecd5602d4206f77c560c5c4067f70800628c732", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/TechlandSA/744000132135169-it-asset-management-specialist", "externalId" : "744000132135169", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Wrocław", "state" : "Lower Silesian Voivodeship", "country" : "Poland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.1263106,16.9781963" } ], "locationText" : "Wrocław, Lower Silesian Voivodeship, Poland", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "IT hardware, Software licensing, SQL", "professionalSkills" : [ "Asset management", "License management", "Financial processes", "Purchasing processes", "Procurement", "Vendor management", "Stakeholder management", "Process improvement", "Problem-solving" ], "hardSkillsList" : [ "Data analysis", "Reporting", "Inventory tracking", "Spreadsheet software", "Advanced functions", "Pivot tables", "Visualization", "Fixed asset processing", "Invoice processing" ], "softSkillsList" : [ "Organizational", "Stakeholder cooperation", "Proactive approach" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Inventory tracking", "level" : "intermediate" }, { "name" : "Spreadsheet software", "level" : "intermediate" }, { "name" : "Advanced functions", "level" : "intermediate" }, { "name" : "Pivot tables", "level" : "intermediate" }, { "name" : "Visualization", "level" : "intermediate" }, { "name" : "Fixed asset processing", "level" : "intermediate" }, { "name" : "Invoice processing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Organizational" }, { "name" : "Stakeholder cooperation" }, { "name" : "Proactive approach" } ], "majorSkills" : "IT Asset Management, Software Licensing, IT Procurement, Vendor Management", "majorSkillsList" : [ "IT Asset Management", "Software Licensing", "IT Procurement", "Vendor Management" ], "coreResponsibilities" : "Execute acquisition procedures of IT hardware, Execute acquisition procedures of software, Execute acquisition procedures of licenses, Execute acquisition procedures of IT services, Monitor license renewals, Monitor maintenance agreements, Monitor contract expiration dates, Ensure compliance with procurement standards, Ensure compliance with financial standards, Ensure compliance with licensing standards, Maintain accurate records of IT assets, Maintain accurate records of software licenses, Maintain accurate records of hardware inventory, Maintain accurate records of software inventory, Coordinate purchasing for development equipment, Coordinate purchasing for studio IT infrastructure, Support accounting for fixed assets, Support accounting for intangible assets, Cooperate with Finance team, Cooperate with Legal team, Cooperate with Security team, Cooperate with Controlling team, Cooperate with Procurement team, Cooperate with Operations team, Support purchasing workflows, Improve purchasing workflows, Optimize purchasing workflows, Support approval workflows, Improve approval workflows, Optimize approval workflows, Support hardware lifecycle management, Explore potential IT solutions, Explore potential IT offers, Explore potential IT vendors", "teamCollaboration" : "Cooperate with Finance; Cooperate with Legal; Cooperate with Security; Cooperate with Controlling; Cooperate with Procurement; Cooperate with Operations", "domainKnowledge" : "IT asset management; Software licensing; IT hardware; Vendor management; Fixed asset processing; Invoice processing; Gaming industry; Software industry; Technology industry", "domainList" : [ "it-asset-management", "software-licensing", "it-hardware", "vendor-management", "fixed-asset-processing", "invoice-processing", "gaming-industry", "software-industry", "technology-industry" ], "domainSpecificKnowledge" : [ "IT asset management", "Software licensing", "IT hardware", "Vendor management", "Fixed asset processing", "Invoice processing", "Gaming industry", "Software industry", "Technology industry" ], "toolProficiency" : [ "Spreadsheet software", "Online reporting tools", "BI systems", "ERP systems", "Procurement systems", "SAP", "GLPI", "OCS", "ITSM Tools" ], "communicationSkills" : "Stakeholder cooperation", "documentationSkills" : "Inventory tracking; Reporting", "continuousLearning" : "Development budget; Training days; Internal training; External training; Language classes", "problemSolvingSkills" : "Process improvement; Problem-solving", "outcomesObjectives" : "Ensure operational continuity; Ensure cost optimization; Ensure compliance; Ensure efficient management of IT assets; Ensure efficient management of supplier relationships", "qualificationsBasic" : "Experience in IT asset management, Experience in software/license management, Experience in IT procurement, Experience in IT hardware integration, Experience in IT hardware deployment, Good understanding of IT hardware, Good understanding of software licensing, Good understanding of vendor management, Good understanding of standard definition, Proficiency in spreadsheet software, Proficiency in data analysis, Proficiency in reporting, Proficiency in inventory tracking, Proficiency in advanced spreadsheet functions, Proficiency in pivot tables, Proficiency in visualization, Knowledge of fixed asset processing, Knowledge of invoice processing, Ability to manage multiple tasks, Ability to manage priorities, High attention to detail, High process accuracy, Organizational skills, Stakeholder cooperation skills, Good command of English", "qualificationsPreferred" : "Experience with ERP systems, Experience with procurement systems, Experience with SAP, Background in generating SQL reports, Hands-on knowledge of GLPI, Hands-on knowledge of OCS, Knowledge of ITSM Tools, Experience in gaming industry, Experience in software industry, Experience in technology industry", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Techland is one of the biggest video game companies in Poland, with over 30 years of experience in the gaming industry. From our studios in Wroclaw and Warsaw, we’ve built an international team of more than 500 talented professionals, all dedicated to pushing the boundaries of game development. We’re known for creating iconic franchises like Call of Juarez and the zombie genre-defining Dying Light, which has been played by over 45 million players worldwide. With a focus on open-world action, storytelling, and community engagement, we’re committed to delivering unforgettable experiences to our players. We’re constantly striving to improve, innovate, and take on new challenges. With ambitious plans for the future, we’re looking for passionate people to be part of this exciting journey. We are seeking an IT Asset Management Specialist to execute asset management, licensing, financial and purchasing processes within the IT area. The goal of this role is to ensure operational continuity, cost optimization, compliance and efficient management of IT assets and supplier relationships. The position combines technical IT expertise and knowledge with business, procurement, financial, legal and operational coordination. Your daily tasks: * Executing acquisition procedures of IT hardware, software, licenses and other IT-related services. * Monitoring license renewals, maintenance agreements and contract expiration dates. * Ensuring compliance with internal procurement, financial and licensing standards. * Maintaining accurate records of IT assets, software licenses, hardware and software inventory. * Coordinating purchasing processes for development equipment and studio IT infrastructure. * Supporting accounting processes related to fixed assets and intangible assets. * Cooperating with Finance, Legal, Security, Controlling, Procurement and Operations teams on asset-related matters. * Supporting, improving and optimizing purchasing and approval workflows. * Supporting hardware lifecycle management, including repairs, replacements and disposal. * Exploring potential IT solutions, offers and vendors for further negotiations. ## Qualifications * Experience in any of the IT asset related areas, such as: IT asset management, software/license management, IT procurement or IT hardware integration and deployment. * Good understanding of IT hardware, software licensing, vendor management and standard definition. * Proficiency in spreadsheet software and data analysis, reporting and inventory tracking, including the use of advanced functions, pivot tables and visualization. * Familiarity with online reporting tools and BI systems for extracting and presenting asset inventory data. * Knowledge of fixed asset and invoice processing principles. * Ability to manage multiple tasks and priorities in a fast-paced environment. * High attention to detail and process accuracy. * Strong communication, organizational and stakeholder cooperation skills. * Proactive approach to process improvement and problem-solving. * Good command of English. Nice to have: * Experience working with ERP/procurement systems (SAP or similar). * Background in generating SQL-based database reports. * Hands-on knowledge of GLPI and OCS. * Knowledge of ITSM Tools. * Experience in the gaming, software or technology industry. ## Additional Information What we can offer: * A wide array of benefits: private medical care, life insurance, pro-health campaigns, gifts for different occasions. * An outstanding work atmosphere in a highly-skilled team of professionals, with flexible working hours, no dress code, and full support of the dedicated HR Business Partner. * A constant stream of company newsletters, PR & project updates so you will always be in the know. * Many opportunities for personal development: a dedicated development budget for each employee, extra two paid days for training and CSR, stable career paths, extensive internal and external training, and financing of English and Polish language classes. * State-of-the-art offices filled with chillout zones, a fully equipped kitchen, a gym (Wrocław office), and a free car park (Wrocław/Warsaw office).", "summaryDescription" : "IT Asset Management Specialist at Techland S. A.. Skills: IT Asset Management, Software Licensing, IT Procurement, Vendor Management. Execute acquisition procedures of IT hardware. 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Client stakeholders; Engineering teams; Security teams; Professional services teams; Operations teams; AI teams; Client experience teams; Vendors", "projectManagementSkills" : [ "Coordination" ], "domainKnowledge" : "Regulated industries; Financial services; Hedge funds; Private equity; Asset managers; Family offices; Hybrid cloud environments; Enterprise infrastructure; Identity and access management; Infrastructure lifecycle management; AI enablement governance", "domainList" : [ "regulated-industries", "financial-services", "hedge-funds", "private-equity", "asset-managers", "family-offices", "hybrid-cloud-environments", "enterprise-infrastructure", "identity-and-access-management", "infrastructure-lifecycle-management", "ai-enablement-governance" ], "domainSpecificKnowledge" : [ "Regulated industries", "Financial services", "Hedge funds", "Private equity", "Asset managers", "Family offices", "Hybrid cloud environments", "Enterprise infrastructure", "Identity and access management", "Infrastructure lifecycle management", "AI enablement governance" ], "communicationSkills" : "Executive communication; Client communication", "continuousLearning" : "Online courses; Employee Certification Program", "innovationCreativity" : "Emerging technologies; AI-enabled solutions", "problemSolvingSkills" : "Risk identification; Service gap analysis; Continuous improvement", "specialRequirements" : "US work authorization", "outcomesObjectives" : "Improve operational maturity; Reduce risk; Drive technology adoption; Enhance resiliency; Enhance scalability; Enhance governance; Enhance automation; Enhance long-term technology effectiveness", "qualificationsBasic" : "Experience supporting financial services organizations, Ability to communicate effectively, Understanding of infrastructure, cloud, cybersecurity, Experience coordinating complex technical initiatives, Familiarity with regulated environments, Organizational, communication, and client relationship skills, Ability to operate independently", "qualificationsPreferred" : "Experience supporting hedge funds, private equity firms, RIAs, asset managers, and family offices, Understanding of modern Microsoft-centric infrastructure and cloud ecosystems, Experience supporting hybrid cloud and enterprise infrastructure environments, Knowledge of core Microsoft technologies, Familiarity with cybersecurity, identity and access management, Exposure to AI enablement, governance, automation, or operational modernization initiatives, Previous experience within MSP, MSSP, consulting, or strategic client advisory environments, Experience supporting highly regulated or security-sensitive environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Job Summary At Abacus Group, we believe the future of technology services in regulated industries will be defined by the ability to securely operationalize modern infrastructure, cybersecurity, cloud, automation, and AI, not simply deploy tools. The Virtual Technology Manager (VTM) serves as the strategic execution and operational orchestration partner for clients operating in highly regulated financial services environments, including hedge funds, private equity firms, RIAs, asset managers, and family offices. This role sits at the intersection of technology strategy, operational execution, cybersecurity, infrastructure modernization, cloud services, AI enablement, and service lifecycle management.The VTM works closely with client stakeholders and internal Abacus teams to transform strategic priorities into operational reality by coordinating execution, driving technology adoption, improving operational maturity, and reducing risk across complex client environments. Operating as a trusted technology advisor, the VTM helps align technology decisions to business outcomes while orchestrating delivery across engineering, security, professional services, operations, AI, and client experience teams. The ideal candidate combines strong technical depth, operational leadership, executive communication skills, and the ability to coordinate complex initiatives across multiple stakeholders and technologies. This role is ideal for someone looking to move beyond traditional infrastructure management and play a meaningful role in the modernization of technology operations within regulated industries. Key Responsibilities Serve as the primary operational technology partner for assigned financial services clients, helping align infrastructure, cloud, cybersecurity, operational platforms, and emerging technologies to business objectives Translate strategic priorities into coordinated execution across internal teams, vendors, and client stakeholders Help clients operationalize technology initiatives within regulated environments by supporting infrastructure planning, governance alignment, security, operational readiness, modernization, and adoption Coordinate cross-functional delivery efforts across engineering, security, infrastructure, AI, professional services, operations, and client experience teams Guide clients through modernization initiatives involving cloud platforms, cybersecurity, identity and access management, infrastructure lifecycle management, automation, collaboration platforms, and operational tooling Support clients in evaluating and operationalizing emerging technologies, including AI-enabled solutions, in a secure, governed, and scalable manner Identify opportunities to improve operational maturity, resiliency, scalability, governance, automation, and long-term technology effectiveness Proactively identify operational risks, technical debt, recurring issues, and service gaps while driving continuous improvement initiatives Ideal Candidate Profile Strong experience supporting financial services organizations within a managed services, consulting, or enterprise technology environment Ability to communicate effectively with both technical teams and executive stakeholders Strong understanding of infrastructure, cloud, cybersecurity, and operational service delivery Experience coordinating complex technical initiatives across multiple teams and vendors Familiarity with regulated environments and compliance-driven operational models Strong organizational, communication, and client relationship skills Ability to operate independently while driving accountability across matrixed teams Interest in AI, automation, and emerging operational technologies Preferred Experience Experience supporting financial services organizations, including hedge funds, private equity firms, RIAs, asset managers, and family offices Strong understanding of modern Microsoft-centric infrastructure and cloud ecosystems, including Microsoft 365, Azure, identity, collaboration, and endpoint management platforms Experience supporting hybrid cloud and enterprise infrastructure environments across servers, networking, identity, security, and operational platforms Strong knowledge of core Microsoft technologies, including Active Directory, Windows Server, Exchange Online, and Entra ID Familiarity with cybersecurity, identity and access management, operational modernization, infrastructure lifecycle management, and governance-driven technology environments Exposure to AI enablement, governance, automation, or operational modernization initiatives preferred Previous experience within MSP, MSSP, consulting, or strategic client advisory environments preferred Experience supporting highly regulated or security-sensitive environments strongly preferred Why Join Abacus Technology services are undergoing a major shift as AI, cloud transformation, cybersecurity, automation, and other emerging technologies continue to reshape regulated industries. Organizations are under increasing pressure to modernize their environments, improve operational maturity, reduce risk, and support evolving business demands in a secure and scalable way. At Abacus Group, we serve as a strategic technology partner for financial services and healthcare organizations, helping clients modernize, secure, operate, and continuously improve complex technology environments. This role offers the opportunity to work directly with sophisticated financial services clients while helping drive infrastructure modernization, cybersecurity maturity, operational effectiveness, and the adoption of emerging technologies like AI across highly regulated environments. If you want to help regulated organizations operationalize the future of technology, we should talk. The Benefits of Working for Abacus:  Competitive compensation Exposure to diverse array of technologies Part of a supportive, friendly team of experienced technicians that aim to deliver exceptional service Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO Opportunities to further technical education through online courses and Employee Certification Program This position requires current U. S. work authorization. The company is unable to sponsor or assume sponsorship of an employment visa at this time.", "summaryDescription" : "Sr. Engineer, Virtual Technology Management at ABACUS. Skills: Virtual Technology Management, Cloud Services, Cybersecurity, AI Enablement. Serve as operational technology partner. Align infrastructure, cloud, cybersecurity to business objectives", "postedDate" : "2026-06-14T04:09:53.905", "createdAt" : "2026-06-14T04:09:53.905", "lastUpdated" : "2026-06-15T09:24:24.177", "ingestTimestamp" : "2026-06-14T04:09:53.905", "mongoId" : "6a2c6a8f74d8ee00a090c9d2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 145000, "salaryAnnualMax" : 210000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Infrastructure planning", "Governance alignment", "Security operations", "Operational readiness", "Modernization strategy", "Technology adoption", "Risk identification", "Service gap analysis", "Continuous improvement", "Leadership", "Virtual Technology Management", "Cloud Services", "Cybersecurity", "AI Enablement", "Technology strategy", "Operational execution", "Service lifecycle management", "Executive communication", "Client relationship management", "Coordination", "Regulated industries", "Financial services", "Hedge funds", "Private equity", "Asset managers", "Family offices", "Hybrid cloud environments", "Enterprise infrastructure", "Identity and access management", "Infrastructure lifecycle management", "AI enablement governance" ], "skillCount" : 31, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 341.9334, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30622cf292fd229cf993b9", "title" : "Mobile Service Field Specialist", "company" : "MSX International", "industry" : "Automotive", "salary" : { "min" : 58000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Mobile Service Field Specialist in Chattanooga, United States, with adjustments for industry and company size." }, "location" : "Chattanooga, TN, United States", "locations" : [ "Chattanooga", "TN", "United States" ], "timestamp" : "2026-06-16T08:44:43.440", "fingerprint" : "c240ba3fd7745d1303ca6e28bf6ee538142838ad4865ccb6a33bdb0bb29b37e1", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MSXInternational/3743990013627946-mobile-service-field-specialist", "externalId" : "3743990013627946", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chattanooga", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.0457219,-85.3094883" } ], "locationText" : "Chattanooga, Tennessee, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "coreResponsibilities" : "Provide on-site support to customers, Diagnose and resolve technical issues, Perform routine maintenance and inspections, Educate customers on product usage, Document service activities and findings, Escalate complex issues to senior staff, Maintain inventory of parts and supplies, Adhere to safety protocols", "specialRequirements" : "Valid driver's license, Ability to lift 50 lbs", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice. At MSX you’ll be shaping how dealerships deliver exceptional remote experiences, through offering Mobile Service to their customers. Mobile Service is revolutionizing the automotive industry by offering a convenient and efficient alternative to traditional dealership visits. For dealerships, it’s more than a unique offering; it is a strategic approach to stand out, boost customer satisfaction and generate new revenue streams. As a Mobile Service Specialist, you’ll have the autonomy to run your territory, the support of a collaborative team, and the satisfaction of knowing your work makes a measurable impact for dealers and customers. Make a Difference As a Mobile Service Specialist at MSX, you will be on the frontlines helping dealerships enhance customer experience, increase their efficiency, create new revenue streams and maximize their competitive advantage, through creating and growing their Mobile Service footprint. This role is perfect for someone who loves building relationships, teaching and sharing knowledge, enjoys problem solving, and takes pride in helping teams succeed with new ideas and ways of doing things. What You’ll Do * Be the expert: Guide dealerships through installation, training, and adoption/growth of their Mobile Service business. * Coach and mentor : Empower dealerships to embrace and confidently leverage Mobile Service to get the most out of it. * Solve challenges : Listen, analyze feedback, and develop action plans that improve efficiency and performance. * Build partnerships: Strengthen dealer relationships and align with Customer Experience teams to deliver a unified message. * Leverage technology : Use Remote Experience tools and data-driven insights to drive utilization and success. * Travel with purpose: Plan and manage your travel across your assigned dealer territory to maximize impact. ## Qualifications * A home base within your territory and a reliable vehicle (travel up to 80%—mix of driving and flights, with some overnights). * Confidence in communicating with all levels of dealership staff. * Experience in customer service, training, or dealership operations. * Comfort with technology, data analysis, and creating clear action plans. * A natural teaching mindset—always looking for ways to make things better. * 2+ years of customer-facing or coaching/training experience. * The ability to stand for extended periods and occasional lifting of equipment while demonstrating the mobile service tools to the dealership. * Passion to make a difference and succeed. Bonus Points If You Have * A college degree (or are currently working toward one). * Background in teaching, training, or coaching. * Experience working in fast-paced, independent roles where you set the tone for success. * Strong organizational skills and a proactive mindset. ## Additional Information MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.", "summaryDescription" : "Mobile Service Field Specialist at MSX International. Provide on-site support to customers. Diagnose and resolve technical issues", "postedDate" : "2026-06-15T19:26:17.000", "createdAt" : "2026-06-15T23:56:42.653", "lastUpdated" : "2026-06-16T08:44:43.440", "ingestTimestamp" : "2026-06-15T23:56:42.653", "mongoId" : "6a30622cf292fd229cf993b9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 58000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 337.83606, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305586f292fd229cf1fe8f", "title" : "Mobile Service Field Specialist", "company" : "MSX International", "industry" : "Automotive", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Mobile Service Field Specialist in Chattanooga, United States, with adjustments for the automotive industry and company size." }, "location" : "Chattanooga, TN, United States", "locations" : [ "Chattanooga", "TN", "United States" ], "timestamp" : "2026-06-16T09:23:50.358", "fingerprint" : "dd2545101ad8690e8ed77ac2d74107a59619dd9c5e5bc8e1bebc05f3b017788a", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MSXInternational/3743990013627946-mobile-service-field-specialist", "externalId" : "3743990013627946", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chattanooga", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.0457219,-85.3094883" } ], "locationText" : "Chattanooga, Tennessee, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "coreResponsibilities" : "Provide on-site support to customers, Diagnose and resolve technical issues, Perform routine maintenance and inspections, Educate customers on product usage, Document service activities and findings, Escalate complex issues to senior staff, Maintain inventory of parts and supplies, Adhere to safety protocols", "specialRequirements" : "Valid driver's license, Ability to lift 50 lbs", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice. At MSX you’ll be shaping how dealerships deliver exceptional remote experiences, through offering Mobile Service to their customers. Mobile Service is revolutionizing the automotive industry by offering a convenient and efficient alternative to traditional dealership visits. For dealerships, it’s more than a unique offering; it is a strategic approach to stand out, boost customer satisfaction and generate new revenue streams. As a Mobile Service Specialist, you’ll have the autonomy to run your territory, the support of a collaborative team, and the satisfaction of knowing your work makes a measurable impact for dealers and customers. Make a Difference As a Mobile Service Specialist at MSX, you will be on the frontlines helping dealerships enhance customer experience, increase their efficiency, create new revenue streams and maximize their competitive advantage, through creating and growing their Mobile Service footprint. This role is perfect for someone who loves building relationships, teaching and sharing knowledge, enjoys problem solving, and takes pride in helping teams succeed with new ideas and ways of doing things. What You’ll Do * Be the expert: Guide dealerships through installation, training, and adoption/growth of their Mobile Service business. * Coach and mentor : Empower dealerships to embrace and confidently leverage Mobile Service to get the most out of it. * Solve challenges : Listen, analyze feedback, and develop action plans that improve efficiency and performance. * Build partnerships: Strengthen dealer relationships and align with Customer Experience teams to deliver a unified message. * Leverage technology : Use Remote Experience tools and data-driven insights to drive utilization and success. * Travel with purpose: Plan and manage your travel across your assigned dealer territory to maximize impact. ## Qualifications * A home base within your territory and a reliable vehicle (travel up to 80%—mix of driving and flights, with some overnights). * Confidence in communicating with all levels of dealership staff. * Experience in customer service, training, or dealership operations. * Comfort with technology, data analysis, and creating clear action plans. * A natural teaching mindset—always looking for ways to make things better. * 2+ years of customer-facing or coaching/training experience. * The ability to stand for extended periods and occasional lifting of equipment while demonstrating the mobile service tools to the dealership. * Passion to make a difference and succeed. Bonus Points If You Have * A college degree (or are currently working toward one). * Background in teaching, training, or coaching. * Experience working in fast-paced, independent roles where you set the tone for success. * Strong organizational skills and a proactive mindset. ## Additional Information MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.", "summaryDescription" : "Mobile Service Field Specialist at MSX International. Provide on-site support to customers. Diagnose and resolve technical issues", "postedDate" : "2026-06-15T19:26:17.000", "createdAt" : "2026-06-15T23:34:12.192", "lastUpdated" : "2026-06-16T09:23:50.358", "ingestTimestamp" : "2026-06-15T23:34:12.192", "mongoId" : "6a305586f292fd229cf1fe8f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 337.83606, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305981f292fd229cf484a1", "title" : "Customer Service Specialist", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Service Specialist in Birmingham, United States, adjusted for the Marketing industry and company size." }, "location" : "Birmingham, AL, United States", "locations" : [ "Birmingham", "AL", "United States" ], "timestamp" : "2026-06-16T10:09:43.177", "fingerprint" : "63301321d1560c81a82a7721af6aa6fab9e52561f3ebc57e33b5f573c21917b7", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132104184-customer-service-specialist", "externalId" : "744000132104184", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Birmingham", "state" : "Alabama", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.5206824,-86.8024326" } ], "locationText" : "Birmingham, Alabama, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High school diploma or college degree preferred", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond to customer inquiries, Resolve customer complaints, Resolve customer issues, Provide information about products, Provide information about services, Provide information about policies, Maintain accurate records of customer interactions, Maintain accurate records of customer transactions, Collaborate with other departments, Identify priority issues, Escalate priority issues", "teamCollaboration" : "Collaborate with other departments", "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain accurate records", "continuousLearning" : "Skill development; Ongoing learning", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "Ensure customer satisfaction; Ensure top-notch service delivery", "qualificationsBasic" : "Proven customer service experience, Excellent verbal communication skills, Excellent written communication skills, Problem-solving abilities, Patience, Ability to handle stressful situations, Proficient in customer service software, Proficient in CRM systems", "qualificationsPreferred" : "College degree preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders. Position Overview We are seeking a dedicated and personable Customer Service Specialist to join our dynamic team. In this role, you will act as the first point of contact for our valued customers, providing exceptional support and ensuring top-notch service delivery. The ideal candidate will possess excellent communication skills, a problem-solving mindset, and a passion for helping others. Key Responsibilities * Respond promptly and professionally to customer inquiries via phone, email, and chat channels * Resolve customer complaints and issues efficiently and effectively to ensure satisfaction * Provide detailed information about products, services, and policies * Maintain accurate records of customer interactions and transactions * Collaborate with other departments to address complex customer needs * Identify and escalate priority issues to the appropriate teams when necessary ## Qualifications Requirements * Proven experience in a customer service or related role * Excellent verbal and written communication skills * Strong problem-solving abilities and patience * Ability to handle stressful situations calmly and professionally * Proficient in using customer service software and CRM systems * High school diploma or equivalent; college degree preferred ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Service Specialist at Alphabe Insight Inc. Respond to customer inquiries. Resolve customer complaints", "postedDate" : "2026-06-15T02:01:10.000", "createdAt" : "2026-06-16T00:01:17.340", "lastUpdated" : "2026-06-16T10:09:43.177", "ingestTimestamp" : "2026-06-16T00:01:17.340", "mongoId" : "6a305981f292fd229cf484a1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 336.68655, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "69d769692beec4dd3dc8ebb0", "title" : "Risk Management Specialist", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Risk Management Specialist in Austin, TX, adjusted for government industry and full-time employment." }, "location" : "826891", "locations" : [ "826891", "
Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

" ], "timestamp" : "2026-06-16T01:05:33.125", "fingerprint" : "2b92c937796b1bfe6b2a279f7cb1b82da3a24a18f4a719ab73fc5e0d438a85dc", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=34538", "externalId" : "34538", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Risk management", "Information security", "Loss control", "Workers' compensation", "Safety programs", "Compliance reviews", "Risk assessments", "Program management" ], "hardSkillsList" : [ "Risk management", "Information security", "Loss control", "Workers' compensation", "Safety programs", "Compliance reviews", "Risk assessments", "Program management" ], "hardSkills" : [ { "name" : "Risk management", "level" : "intermediate" }, { "name" : "Information security", "level" : "intermediate" }, { "name" : "Loss control", "level" : "intermediate" }, { "name" : "Workers' compensation", "level" : "intermediate" }, { "name" : "Safety programs", "level" : "intermediate" }, { "name" : "Compliance reviews", "level" : "intermediate" }, { "name" : "Risk assessments", "level" : "intermediate" }, { "name" : "Program management", "level" : "intermediate" } ], "majorSkills" : "Risk management, Compliance, Insurance", "majorSkillsList" : [ "Risk management", "Compliance", "Insurance" ], "coreResponsibilities" : "Implement agency risk management programs, Conduct risk management, Collaborate in planning initiatives, Develop department statewide initiatives, Implement department statewide initiatives, Conduct compliance reviews, Assist with risk assessments program, Develop risk management program policies, Implement risk management program policies, Review risk management program policies, Assist with department incident reports, Review risk programs for compliance, Conduct on-site inspections, Identify hazards, Identify risk exposures", "domainKnowledge" : "Risk management; Insurance", "domainList" : [ "risk-management", "insurance" ], "domainSpecificKnowledge" : [ "Risk management", "Insurance" ], "problemSolvingSkills" : "Gather facts; Correlate facts; Analyze facts; Devise solutions", "specialRequirements" : "Up to 25% travel", "qualificationsBasic" : "Two years of full-time experience in planning or operation of risk management, information security, loss control, and/or the workers' compensation and safety programs", "qualificationsPreferred" : "State agency experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St., Austin, Texas in the Risk and Security Management department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: You will be a highly motivated professional ready to join the Risk & Security Management Department. You are a self-starting, collaborative problem solver with strong task management and organizational skills who understands the importance of teamwork. WHAT YOU WILL DO: The Risk Management Specialist II performs moderately complex (journey-level) risk management work. Work involves implementing agency risk management programs and conducting risk management. Works under general supervision, with limited latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: -Collaborate in the planning, developing, and implementing department statewide initiatives. -Conducts compliance reviews for mandatory bulletin boards. -Assists with risk assessments program. -Develop, implement, and review risk management program policies and procedures. -Assist with department incident reports for assessment and risk mitigation. -Review risk programs for compliance with applicable state laws and agency policies. -Conduct on-site inspections of agency facilities to identify hazards and risk exposures. -Perform other duties as assigned. YOU QUALIFY WITH: -Two years of full-time experience in planning or operation of risk management, information security, loss control, and/or the workers' compensation and safety programs. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: -Working knowledge of statutes, rules/regulations, standards, guidelines, and best practices involving risk management, compliance and Insurance. -Ability to gather, correlate, and analyze facts, to devise solutions to problems. -Proficiency in developing, evaluating, and interpreting policies and procedures. -Knowledge of program management processes and techniques. -State agency experience. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive salary: $4,833.34/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Duty involves up to 25% travel within the state of Texas. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_Safety.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Risk Management Specialist at Texas Workforce Commission. Skills: Risk management, Compliance, Insurance. Implement agency risk management programs. Conduct risk management", "createdAt" : "2026-06-14T21:16:29.932", "lastUpdated" : "2026-06-16T01:05:33.125", "ingestTimestamp" : "2026-06-14T21:16:29.932", "mongoId" : "69d769692beec4dd3dc8ebb0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Risk management", "Information security", "Loss control", "Workers' compensation", "Safety programs", "Compliance reviews", "Risk assessments", "Program management", "Compliance", "Insurance" ], "skillCount" : 10, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 333.0695, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa595", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 140000.0, "max" : 220000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Brazil, adjusted for mid-seniority and full-time employment in the technology industry." }, "location" : "Brazil", "locations" : [ "Brazil" ], "timestamp" : "2026-06-16T12:06:16.014", "fingerprint" : "6d1789ee9dd0cb45459fe523addf08bb8842a6ef04d5e9c5c7c0a1198e7f30f0", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/38533abc-88e2-4111-81bf-858d0e92d4f3/apply", "externalId" : "38533abc-88e2-4111-81bf-858d0e92d4f3", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Brazil", "continent" : "sa", "workMode" : "remote" } ], "locationText" : "Brazil", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Cross-functional communication", "Analytical mindset" ], "hardSkillsList" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define templates", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Track key metrics", "Capture tacit knowledge", "Capture undocumented knowledge" ], "hardSkills" : [ { "name" : "Audit knowledge ecosystem", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define templates", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Capture undocumented knowledge", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates are reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Coordinate knowledge flow", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently, Manage competing priorities", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:52:32.944", "createdAt" : "2026-06-15T10:52:32.944", "lastUpdated" : "2026-06-16T12:06:16.014", "ingestTimestamp" : "2026-06-16T03:23:57.395", "mongoId" : "6a30511af292fd229cefa595", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define templates", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Track key metrics", "Capture tacit knowledge", "Capture undocumented knowledge", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Cross-functional communication", "Analytical mindset", "Trust and Safety", "Platform integrity" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 329.35126, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a1", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Germany, adjusted for mid-seniority and the technology industry." }, "location" : "Germany", "locations" : [ "Germany" ], "timestamp" : "2026-06-16T11:57:37.668", "fingerprint" : "80f32d27af5c7e8523314bedc559cf4ffd908c7f3a64cc722532dcbfe43b7f76", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/85442dc0-ff7e-40fc-8b91-a7e3e9580784/apply", "externalId" : "85442dc0-ff7e-40fc-8b91-a7e3e9580784", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Germany", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Germany", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge ecosystem audit", "Knowledge base maintenance", "Content review", "Lifecycle management" ], "hardSkills" : [ { "name" : "Knowledge ecosystem audit", "level" : "intermediate" }, { "name" : "Knowledge base maintenance", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates are reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain health of knowledge base, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operational documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operational-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Identify gaps; Identify inconsistencies; Identify errors", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:51:03.221", "createdAt" : "2026-06-15T10:51:03.221", "lastUpdated" : "2026-06-16T11:57:37.668", "ingestTimestamp" : "2026-06-16T03:21:57.389", "mongoId" : "6a30511af292fd229cefa5a1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Knowledge ecosystem audit", "Knowledge base maintenance", "Content review", "Lifecycle management", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Metrics tracking", "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 329.30252, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a2", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Italy, adjusted for mid-seniority and the technology industry." }, "location" : "Italy", "locations" : [ "Italy" ], "timestamp" : "2026-06-16T10:56:04.894", "fingerprint" : "96a9ef01ff51cf762122c7cd27af8039c8fecffdae4537f8bbba44073a95a775", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/8b0d1df8-3e4e-4e88-9f55-040ea49ad822/apply", "externalId" : "8b0d1df8-3e4e-4e88-9f55-040ea49ad822", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Italy", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Italy", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge ecosystem auditing", "Information architecture design", "Documentation standards definition", "Content quality criteria", "Knowledge dependencies tracking", "Tacit knowledge capture", "Feedback loop development", "Content review", "Lifecycle management", "Knowledge translation", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge ecosystem auditing", "level" : "intermediate" }, { "name" : "Information architecture design", "level" : "intermediate" }, { "name" : "Documentation standards definition", "level" : "intermediate" }, { "name" : "Content quality criteria", "level" : "intermediate" }, { "name" : "Knowledge dependencies tracking", "level" : "intermediate" }, { "name" : "Tacit knowledge capture", "level" : "intermediate" }, { "name" : "Feedback loop development", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Knowledge translation", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:47:38.869", "createdAt" : "2026-06-15T10:47:38.869", "lastUpdated" : "2026-06-16T10:56:04.894", "ingestTimestamp" : "2026-06-16T03:21:47.726", "mongoId" : "6a30511af292fd229cefa5a2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Knowledge ecosystem auditing", "Information architecture design", "Documentation standards definition", "Content quality criteria", "Knowledge dependencies tracking", "Tacit knowledge capture", "Feedback loop development", "Content review", "Lifecycle management", "Knowledge translation", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Metrics tracking", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 25, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 329.19153, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa58b", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 125000.0, "max" : 175000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Australia, adjusted for mid-seniority and the technology industry." }, "location" : "Australia", "locations" : [ "Australia" ], "timestamp" : "2026-06-16T14:58:03.358", "fingerprint" : "81453501324530206337f4870579c525b8f72eb8af91809c7723238cd84aaa13", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/102e48e7-86eb-41ef-9241-c029954d07fc/apply", "externalId" : "102e48e7-86eb-41ef-9241-c029954d07fc", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Australia", "continent" : "oc", "workMode" : "remote" } ], "locationText" : "Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Content review", "Lifecycle management" ], "softSkillsList" : [ "Analytical mindset" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical mindset" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operational documentation; Trust and Safety", "domainList" : [ "policy-documentation", "compliance-documentation", "operational-documentation", "trust-and-safety" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Identify gaps; Identify inconsistencies; Identify errors; Analytical mindset", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Manage competing priorities", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:42:48.678", "createdAt" : "2026-06-15T10:42:48.678", "lastUpdated" : "2026-06-16T14:58:03.358", "ingestTimestamp" : "2026-06-16T03:21:11.796", "mongoId" : "6a30511af292fd229cefa58b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content review", "Lifecycle management", "Analytical mindset", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 329.0339, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa590", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 2.85E7, "max" : 4.25E7, "currency" : "CLP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Chile, adjusted for mid-seniority, full-time employment in the technology industry." }, "location" : "Chile", "locations" : [ "Chile" ], "timestamp" : "2026-06-16T11:42:26.650", "fingerprint" : "bd5c46cc0aa26a8b4dadfc7805cd99e616c014a58ecc1ecb25bccfe3c87d5c2d", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/1caf9e4e-3b40-47d4-b89d-f2e15572af47/apply", "externalId" : "1caf9e4e-3b40-47d4-b89d-f2e15572af47", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Chile", "continent" : "sa", "workMode" : "remote" } ], "locationText" : "Chile", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Information architecture", "Knowledge governance" ], "hardSkills" : [ { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Knowledge governance", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods capture tacit knowledge, Develop methods capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed Trust and Safety teams; Global teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently, Manage competing priorities", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years experience knowledge management, 3–5 years experience content strategy, 3–5 years experience program management, Audit, restructure, improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience Trust and Safety, Experience content moderation, Experience platform integrity", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:36:28.030", "createdAt" : "2026-06-15T10:36:28.030", "lastUpdated" : "2026-06-16T11:42:26.650", "ingestTimestamp" : "2026-06-16T03:23:34.487", "mongoId" : "6a30511af292fd229cefa590", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Information architecture", "Knowledge governance", "Knowledge management", "Content strategy", "Program management", "Trust and Safety", "Platform integrity" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 328.8272, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa591", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in the US technology industry, adjusted for mid-seniority and remote work." }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T10:58:59.531", "fingerprint" : "22b2268d93a07dbebde3666b6a5cbce6bf4d3580ec6f122fcabcb46aacad3b24", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/1d3b1635-3432-4aae-814b-6c5a7240d0ed/apply", "externalId" : "1d3b1635-3432-4aae-814b-6c5a7240d0ed", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle frameworks", "Operational metrics" ], "hardSkillsList" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Capture undocumented knowledge", "Track key metrics", "Content freshness", "Search effectiveness", "Coverage gaps", "Onboarding effectiveness" ], "softSkillsList" : [ "Cross-functional communication" ], "hardSkills" : [ { "name" : "Audit knowledge ecosystem", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Capture undocumented knowledge", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Content freshness", "level" : "intermediate" }, { "name" : "Search effectiveness", "level" : "intermediate" }, { "name" : "Coverage gaps", "level" : "intermediate" }, { "name" : "Onboarding effectiveness", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Cross-functional communication" } ], "majorSkills" : "Knowledge management, Information architecture, Content strategy, Process management", "majorSkillsList" : [ "Knowledge management", "Information architecture", "Content strategy", "Process management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage lifecycle, Partner with leaders, Ensure knowledge translated, Define key metrics, Track key metrics, Act as coordination point, Manage knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years experience, Audit, restructure, improve knowledge systems, Work with ambiguity, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Information architecture, Content strategy, Process management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:55:12.132", "createdAt" : "2026-06-15T10:55:12.132", "lastUpdated" : "2026-06-16T10:58:59.531", "ingestTimestamp" : "2026-06-16T03:20:55.749", "mongoId" : "6a30511af292fd229cefa591", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Capture undocumented knowledge", "Track key metrics", "Content freshness", "Search effectiveness", "Coverage gaps", "Onboarding effectiveness", "Cross-functional communication", "Knowledge management", "Information architecture", "Content strategy", "Process management", "Program management", "Documentation standards", "Content lifecycle frameworks", "Operational metrics", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 328.7839, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa59e", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Canada, adjusted for mid-seniority and full-time employment in the technology industry." }, "location" : "Canada", "locations" : [ "Canada" ], "timestamp" : "2026-06-16T11:20:03.138", "fingerprint" : "3bdfce6e49fb74eb27a5cd177bf58a4d55cee791b7cf6607a362d033bab1835b", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/6ee2ccb6-b078-4be3-b467-439bd8676ad2/apply", "externalId" : "6ee2ccb6-b078-4be3-b467-439bd8676ad2", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content auditing", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed teams; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Content moderation; Platform integrity; Policy documentation; Compliance documentation; Operations documentation", "domainList" : [ "trust-and-safety", "content-moderation", "platform-integrity", "policy-documentation", "compliance-documentation", "operations-documentation" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operations documentation" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gap metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management, 3–5 years content strategy, 3–5 years program management, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:53:12.988", "createdAt" : "2026-06-15T10:53:12.988", "lastUpdated" : "2026-06-16T11:20:03.138", "ingestTimestamp" : "2026-06-16T03:24:55.121", "mongoId" : "6a30511af292fd229cefa59e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operations documentation" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 328.71933, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5ab", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in the UK technology industry, adjusted for mid-seniority and remote work." }, "location" : "UK", "locations" : [ "UK" ], "timestamp" : "2026-06-16T12:24:50.058", "fingerprint" : "1efccfa2b0b26e005d2b6554b7633efa12007c71d390b949997e297d06a2b59f", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/b08772d1-3bc0-4350-8265-cb0b965d0d69/apply", "externalId" : "b08772d1-3bc0-4350-8265-cb0b965d0d69", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Develop methods to capture knowledge, Build feedback loops, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Influence senior stakeholders; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning; Development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently in a distributed, global environment", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:51:59.877", "createdAt" : "2026-06-15T10:51:59.877", "lastUpdated" : "2026-06-16T12:24:50.058", "ingestTimestamp" : "2026-06-16T03:23:22.894", "mongoId" : "6a30511af292fd229cefa5ab", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Program management", "Trust and Safety", "Platform integrity" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 328.6797, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a0", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 1.15E7, "max" : 1.75E7, "currency" : "ARS", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Argentina, adjusted for mid-seniority and the technology industry." }, "location" : "Argentina", "locations" : [ "Argentina" ], "timestamp" : "2026-06-16T11:28:49.070", "fingerprint" : "6573c565a210871a8dc132fc98b7b352221d23db18c9389b1b5a79ecce6759f2", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/7d35cef7-556a-48cf-9050-d14becf0227f/apply", "externalId" : "7d35cef7-556a-48cf-9050-d14becf0227f", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Argentina", "continent" : "sa", "workMode" : "onsite" } ], "locationText" : "Argentina", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content review", "Lifecycle management", "Knowledge translation", "Key metrics definition", "Key metrics tracking", "Knowledge flow coordination", "Analytical mindset" ], "hardSkills" : [ { "name" : "Knowledge management", "level" : "intermediate" }, { "name" : "Content strategy", "level" : "intermediate" }, { "name" : "Program management", "level" : "intermediate" }, { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge dependencies", "level" : "intermediate" }, { "name" : "Tacit knowledge capture", "level" : "intermediate" }, { "name" : "Undocumented knowledge capture", "level" : "intermediate" }, { "name" : "Feedback loops", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Knowledge translation", "level" : "intermediate" }, { "name" : "Key metrics definition", "level" : "intermediate" }, { "name" : "Key metrics tracking", "level" : "intermediate" }, { "name" : "Knowledge flow coordination", "level" : "intermediate" }, { "name" : "Analytical mindset", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translation into practice, Define key metrics, Track key metrics, Act as central coordination point", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Content moderation; Platform integrity", "domainList" : [ "trust-and-safety", "content-moderation", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities, Fast learner, Follow-through on complex initiatives", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:31:30.510", "createdAt" : "2026-06-15T10:31:30.510", "lastUpdated" : "2026-06-16T11:28:49.070", "ingestTimestamp" : "2026-06-16T03:24:53.621", "mongoId" : "6a30511af292fd229cefa5a0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content review", "Lifecycle management", "Knowledge translation", "Key metrics definition", "Key metrics tracking", "Knowledge flow coordination", "Analytical mindset", "Trust and Safety", "Content moderation", "Platform integrity" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 328.66568, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b7", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Spain, adjusted for mid-seniority and the technology industry." }, "location" : "Spain", "locations" : [ "Spain" ], "timestamp" : "2026-06-16T12:36:24.423", "fingerprint" : "0517612901a968bb4c350d0cd3474d3b8509c2376005691c3914f68a36da7e39", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/fa4e7160-9f68-4f36-85b8-664c90d3b54b/apply", "externalId" : "fa4e7160-9f68-4f36-85b8-664c90d3b54b", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Spain", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Spain", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle frameworks", "Operational metrics" ], "hardSkillsList" : [ "Knowledge ecosystem mapping", "Information architecture design", "Documentation governance", "Knowledge capture methods", "Content review", "Lifecycle management", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge ecosystem mapping", "level" : "intermediate" }, { "name" : "Information architecture design", "level" : "intermediate" }, { "name" : "Documentation governance", "level" : "intermediate" }, { "name" : "Knowledge capture methods", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Translate knowledge into practice, Define key metrics, Track key metrics, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Work with QA teams; Work with operational teams; Coordinate with Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently, Global environment", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Operate independently in a distributed, global environment, Manage competing priorities", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:51:30.743", "createdAt" : "2026-06-15T10:51:30.743", "lastUpdated" : "2026-06-16T12:36:24.423", "ingestTimestamp" : "2026-06-16T03:22:19.696", "mongoId" : "6a30511af292fd229cefa5b7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Knowledge ecosystem mapping", "Information architecture design", "Documentation governance", "Knowledge capture methods", "Content review", "Lifecycle management", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle frameworks", "Operational metrics", "Trust and Safety", "Platform integrity" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 328.66388, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa597", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 7.5E7, "max" : 1.1E8, "currency" : "COP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Colombia, adjusted for mid-seniority and the technology industry." }, "location" : "Colombia", "locations" : [ "Colombia" ], "timestamp" : "2026-06-16T12:54:48.808", "fingerprint" : "a2ad83e457aa924cd269e739ef172ea88bf8ecb50ceee9436d22b88bb95736eb", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/46ec3144-5a32-493d-b08d-268dd7d1b5c3/apply", "externalId" : "46ec3144-5a32-493d-b08d-268dd7d1b5c3", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Colombia", "continent" : "sa", "workMode" : "onsite" } ], "locationText" : "Colombia", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Knowledge management", "Information architecture", "Documentation standards", "Content lifecycle management", "Knowledge capture", "Metrics definition", "Content freshness tracking", "Search effectiveness tracking", "Onboarding effectiveness tracking" ], "hardSkills" : [ { "name" : "Knowledge management", "level" : "intermediate" }, { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Content lifecycle management", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Content freshness tracking", "level" : "intermediate" }, { "name" : "Search effectiveness tracking", "level" : "intermediate" }, { "name" : "Onboarding effectiveness tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates are reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops with QA teams, Build feedback loops with operational teams, Identify knowledge gaps affecting frontline execution, Identify recurring errors affecting frontline execution, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated into practice, Define key metrics, Track key metrics, Act as central coordination point for knowledge flow", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Central coordination point for knowledge flow; Distributed Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation templates; Versioning rules; Lifecycle policies; Quality criteria", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently, Distributed global environment", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:31:01.646", "createdAt" : "2026-06-15T10:31:01.646", "lastUpdated" : "2026-06-16T12:54:48.808", "ingestTimestamp" : "2026-06-16T03:24:33.743", "mongoId" : "6a30511af292fd229cefa597", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge management", "Information architecture", "Documentation standards", "Content lifecycle management", "Knowledge capture", "Metrics definition", "Content freshness tracking", "Search effectiveness tracking", "Onboarding effectiveness tracking", "Content strategy", "Program management", "Trust and Safety", "Platform integrity" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 328.65, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa598", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "CHF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Switzerland, adjusted for mid-seniority and the technology industry." }, "location" : "Switzerland", "locations" : [ "Switzerland" ], "timestamp" : "2026-06-16T11:58:03.212", "fingerprint" : "8044c68dad2138c25190390c3ed884abd1d97582d99ab33e2bbe5c2f5628530c", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/4cd4f2da-6866-43be-86d9-ea6bf072a818/apply", "externalId" : "4cd4f2da-6866-43be-86d9-ea6bf072a818", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Switzerland", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Switzerland", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Content freshness metrics", "Search effectiveness metrics", "Coverage gap metrics", "Onboarding effectiveness metrics" ], "hardSkills" : [ { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Content freshness metrics", "level" : "intermediate" }, { "name" : "Search effectiveness metrics", "level" : "intermediate" }, { "name" : "Coverage gap metrics", "level" : "intermediate" }, { "name" : "Onboarding effectiveness metrics", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. 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"onsite" } ], "locationText" : "Nigeria", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination" ], "hardSkillsList" : [ "Audit documentation", "Map knowledge ecosystem", "Design information architecture", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Oversee knowledge dependencies", "Develop structured methods", "Build feedback 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leaders", "level" : "intermediate" }, { "name" : "Define key metrics", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Coordinate knowledge flow", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Cross-functional communication" }, { "name" : "Analytical mindset" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture knowledge, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Coordinate with Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance 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incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:30:02.776", "createdAt" : "2026-06-15T10:30:02.776", "lastUpdated" : "2026-06-16T12:56:11.454", "ingestTimestamp" : "2026-06-16T03:22:41.630", "mongoId" : "6a30511af292fd229cefa58e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Audit documentation", "Map knowledge ecosystem", "Design information architecture", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Oversee knowledge dependencies", "Develop structured methods", "Build feedback loops", "Maintain knowledge base", "Partner with leaders", "Define key metrics", "Track key metrics", "Coordinate knowledge flow", "Cross-functional communication", "Analytical mindset", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 42, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 328.61804, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b4", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in the Technology industry in Portugal, adjusted for mid-seniority and onsite work mode." }, "location" : "Portugal", "locations" : [ "Portugal" ], "timestamp" : "2026-06-16T13:25:03.631", "fingerprint" : "378e4d4cf6e5cf669a1fa28cda03c7515a250274f0c871c4bee32fc2dceee7c7", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/f00252fa-6512-4c7b-b196-e39ebaa3bceb/apply", "externalId" : "f00252fa-6512-4c7b-b196-e39ebaa3bceb", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Portugal", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Portugal", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge 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"teamCollaboration" : "Cross-functional communication; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Audit, restructure, and improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. 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Global teams; Distributed teams; Trust and Safety teams; QA teams; Operational teams; Training leaders; Operational leaders", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify gaps; Identify inconsistencies; Identify errors", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:46:01.197", "createdAt" : "2026-06-15T10:46:01.197", "lastUpdated" : "2026-06-16T10:58:59.531", "ingestTimestamp" : "2026-06-16T03:21:55.996", "mongoId" : "6a30511af292fd229cefa5a9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Content lifecycle management", "Metrics definition", "Content governance", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 328.48523, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b1", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 650000.0, "max" : 950000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in South Africa, adjusted for mid-seniority and the technology industry." }, "location" : "South Africa", "locations" : [ "South Africa" ], "timestamp" : "2026-06-16T11:29:14.495", "fingerprint" : "4a97df4d3dab8a411ed4a8e196b1f3783150dc32e1c0effdf98fa052f6ffbadb", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/e9094081-a2af-4755-b630-d319efd8c918/apply", "externalId" : "e9094081-a2af-4755-b630-d319efd8c918", "industryFunction" : { }, "structuredLocations" : [ { "country" : "South Africa", "continent" : "af", "workMode" : "remote" } ], "locationText" : "South Africa", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Translate knowledge into practice, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Coordinate knowledge flow", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Content moderation; Platform integrity; Policy documentation; Compliance documentation; Operational documentation", "domainList" : [ "trust-and-safety", "content-moderation", "platform-integrity", "policy-documentation", "compliance-documentation", "operational-documentation" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operational documentation" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "problemSolvingSkills" : "Analytical mindset", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:43:32.628", "createdAt" : "2026-06-15T10:43:32.628", "lastUpdated" : "2026-06-16T11:29:14.495", "ingestTimestamp" : "2026-06-16T03:24:41.047", "mongoId" : "6a30511af292fd229cefa5b1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Program management", "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operational documentation" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 328.4047, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a4", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 1000000.0, "max" : 1600000.0, "currency" : "TRY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist in the Technology industry in Turkey, adjusted for mid-seniority and remote work." }, "location" : "Turkey", "locations" : [ "Turkey" ], "timestamp" : "2026-06-16T11:18:07.201", "fingerprint" : "e867abcdc8c49aa17c973a51dd81d2b9dd98ad7b03fe5bfba3ad225c6444ebb6", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/9b494053-cc05-4541-bc04-31b9da7a1f42/apply", "externalId" : "9b494053-cc05-4541-bc04-31b9da7a1f42", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Turkey", "continent" : "as", "workMode" : "remote" } ], "locationText" : "Turkey", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content auditing", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting frontline, Identify recurring errors affecting frontline, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed Trust and Safety teams; Global teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Ability to operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:41:03.109", "createdAt" : "2026-06-15T10:41:03.109", "lastUpdated" : "2026-06-16T11:18:07.201", "ingestTimestamp" : "2026-06-16T03:23:55.441", "mongoId" : "6a30511af292fd229cefa5a4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Trust and Safety", "Platform integrity" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 328.32367, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 171206, "totalPages" : 3425, "hasNext" : true, "hasPrevious" : false } }

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