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Generate shipping documentation. · Coordinating transportation providers to ensure prompt and proper movement of shipments · Provide different types of quotations to customers / Send invoices for completed cases. · Provide billing team documentation from beginning to end of all involved transactions that includes trucking, air freight, fees etc. · Cover operations for Co-loading, intercompany shipments, and transfer billing cases. · Create daily inventory ensuring the data is accurately and match with other reports · Manage, monitor and drive improvement to achieve a high customer service goals by providing on-time delivery, controlling product lead-times, and responding customer’s request, serve as main point of contact. · Communicate, report and support high volume customer accounts to eliminate constraints and meet objectives, and maintain excellent relationships. · Responsible for streamlining inbound and outbound freight/ Manage the operation to ensure timely delivery via Air/Ocean/Land. · Plan, analyze and compare the cost of service, update, trace, and track the status of the shipment, for select suppliers and LSPs (Logistics Service Providers). · Report Performance Indicators (KPI's) for the Supply Chain function. · Develop performance metrics to manage and evaluate the operating performance of internal supply chain resources and external supply chain partner collaboration model. · Manage organizational goals by considering in time, budget and Business Unit objectives · Work side by side with Pricing Department and maintain great relationship with industry vendors. ## Qualifications · High school diploma/GED required, Bachelor’s Degree preferred · 1+ years’ experience in customer service or logistics management required · Excellent communication and interpersonal skills · Outstanding organizational and coordination abilities · Excellent problem-solving abilities · Excellent computer and database management skills · Bilingual English/Spanish is preferred ## Additional Information All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "External Business Logistics Assistant (Bilingual English/Spanish) at Woongjin, Inc. Skills: Logistics coordination, Customer communication, Freight management. Coordinate transportation of cargo. Communicate with customers", "postedDate" : "2026-06-15T16:33:27.000", "createdAt" : "2026-06-15T23:40:15.891", "lastUpdated" : "2026-06-16T10:53:17.971", "ingestTimestamp" : "2026-06-15T23:40:15.891", "mongoId" : "6a305556f292fd229cf1efca", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Shipping documentation", "Cost analysis", "Performance reporting", "Logistics coordination", "Customer communication", "Freight management", "Logistics management", "Customer service", "Air freight", "Ocean freight", "Land freight", "Logistics Service Providers", "Database management" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "_score" : 856.36835, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3051cbf292fd229cf06d4c", "title" : "Merchant Security Expert with Spanish and English", "company" : "SumUp", "industry" : "FinTech", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "BGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for FinTech in Sofia, Bulgaria, adjusted for mid-seniority and full-time employment." }, "location" : "Sofia, Bulgaria", "locations" : [ "Sofia", "Bulgaria" ], "timestamp" : "2026-06-16T09:36:44.092", "fingerprint" : "189df21854cfafe74ec3852e1dd4ca1a1508a18e931bb27d855692813d995637", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://sumup.com/careers/positions/8416344002?gh_jid=8416344002", "externalId" : "8416344002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "professionalSkills" : [ "Decision making" ], "majorSkills" : "Merchant security, Risk and fraud", "majorSkillsList" : [ "Merchant security", "Risk and fraud" ], "coreResponsibilities" : "Address transaction-related requests, Adhere to security rules, Contact merchants, Verify documents, Monitor merchant behavior, Adjust payment limits, Provide support to customers", "teamCollaboration" : "Customer Support team; Risk and Fraud Team", "domainKnowledge" : "AML rules; Internal T&Cs rules", "domainList" : [ "aml-rules", "internal-t-cs-rules" ], "domainSpecificKnowledge" : [ "AML rules", "Internal T&Cs rules" ], "continuousLearning" : "Individual learning budget; Educational leave", "qualificationsBasic" : "Excellent Spanish and English skills, Communication skills, Patience, Curiosity, Persistence, Organizational skills, Attention to detail", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 31 countries around the world rely on SumUp to get paid.If you would like to be part of a global team, putting business partnering and innovation in the core of its priorities, this might be the right role for you. Join our dynamic and international Customer Support team, specializing in Risk & Fraud. Our team spans across four continents, bringing together diverse talents from over 60 countries. We thrive on challenges and collaborate seamlessly to ensure the success of small businesses globally. What you’ll be doing: Proactively addressing a variety of transaction-related requests from our merchants while adhering to security rules and procedures. Acting as the voice of our internal Risk and Fraud Team by contacting merchants and verifying documents based on risk assessments. Monitoring merchant behavior in compliance with AML and internal T&Cs rules. Utilizing decision-making abilities for reviewing customer business and adjusting payment limits. Providing support to Dutch and English-speaking customers through various communication channels, via phone, chat or email. The role primarily involves specialized security calls with low phone volume, and each issue is handled through the most suitable channel. You’ll be great for this role if: You possess excellent language skills in both Spanish and English Communication is your strength, and you handle customer interactions with ease and patience. Curiosity and persistence drive you to solve issues efficiently. Your organizational skills shine, even in stressful situations Attention to detail is a defining characteristic Why you should join SumUp: \uD83C\uDF0D You’ll play a key role in a scale-up that in turn is part of a truly global team of 3000+ people from 60+ countries, spread across 4 continents. \uD83D\uDE80 You'll have the opportunity to make an impact irrespective of your job description. You'll have the space to drive your career and take ownership of projects. \uD83D\uDCAF You'll get a Referral bonus if your friend is hired successfully. \uD83C\uDF34 You’ll receive 25 days’ paid leave, increasing with tenure, and paid vacation for certain occasions. \uD83D\uDD0B You’d enjoy a paid 1 month Sabbatical vacation after 3 years. \uD83D\uDCDA You’ll receive an individual learning budget and can take 10 days educational leave to expand your skillset. \uD83C\uDF4E You’d have monthly digital food vouchers. ⭐️ You’d have monthly budget for a wide choice of benefits and discounts ranging from transport, food, learning and more (re:benefit platform) \uD83D\uDE8C\uD83C\uDF57\uD83D\uDCA1\uD83C\uDF81. ❤️ You'd have access to additional health insurance, life insurance and co-sponsored Multisport card \uD83C\uDFBE. \uD83D\uDC9C You’d enjoy funded therapy & coaching sessions with licensed psychotherapists. \uD83D\uDC76\uD83C\uDFFC You’d enjoy a child birth/adoption bonus. \uD83D\uDE8C You’d have access to a free shuttle buses from Joliot-Curie metro station and more. This job is on-site - Sofia MORE ABOUT US: We believe in the everyday hero.Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.SumUp will not accept unsolicited resumes from any source other than directly from a candidate. #SumUpOps Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.", "summaryDescription" : "Merchant Security Expert with Spanish and English at SumUp. Skills: Merchant security, Risk and fraud. Address transaction-related requests. Adhere to security rules", "postedDate" : "2026-06-15T23:20:21.794", "createdAt" : "2026-06-15T23:20:21.794", "lastUpdated" : "2026-06-16T09:36:44.092", "ingestTimestamp" : "2026-06-15T23:20:21.794", "mongoId" : "6a3051cbf292fd229cf06d4c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Merchant security", "Risk and fraud", "Decision making", "AML rules", "Internal T&Cs rules" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 834.2437, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308137f292fd229c0697d8", "title" : "Logistics Billing Specialist -Bilingual (Spanish/English)", "company" : "Woongjin, Inc", "industry" : "Logistics And Supply Chain", "salary" : { "min" : 45500.0, "max" : 61500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Junior Logistics Billing Specialist in Miami, United States, adjusted for industry and company size." }, "location" : "Miami, FL, United States", "locations" : [ "Miami", "FL", "United States" ], "timestamp" : "2026-06-16T12:55:23.929", "fingerprint" : "10c6df2832b3f8dd8b538a419ae5b78aa8ccf0265668adaa3bef1135bc72a0ba", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/WJCompany/744000132245969-logistics-billing-specialist-bilingual-spanish-english-", "externalId" : "744000132245969", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Miami", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.7741566,-80.1935973" } ], "locationText" : "Miami, Florida, United States", "employmentType" : "CONTRACT", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Billing processes", "Account management", "Data validation" ], "hardSkillsList" : [ "Accounts receivable", "Accounts payable" ], "hardSkills" : [ { "name" : "Accounts receivable", "level" : "intermediate" }, { "name" : "Accounts payable", "level" : "intermediate" } ], "majorSkills" : "Customer billing, AR/AP management, Invoice processing", "majorSkillsList" : [ "Customer billing", "AR/AP management", "Invoice processing" ], "coreResponsibilities" : "Process customer billing accurately, Manage billing (AR/AP) processes, Manage the status of accounts, Identify inconsistencies, Assist with completion and distribution of invoices, Issue and post bills, receipts and invoices, Follow up on airline & trucking company charges, Provide sufficient backup documents, Verify and validate debit accounts, Update accounts receivable database, Ensure clients are informed on outstanding debts, Write thorough reports on billing activity", "teamCollaboration" : "AR/AP personal", "domainKnowledge" : "Logistics billing", "domainList" : [ "logistics-billing" ], "domainSpecificKnowledge" : [ "Logistics billing" ], "toolProficiency" : [ "Internal software" ], "documentationSkills" : "Write reports", "problemSolvingSkills" : "Problem-solving skills", "qualificationsBasic" : "Intermediate Excel skills, Complete assigned tasks correctly and on time", "qualificationsPreferred" : "Advanced Excel skills, 2+ years’ experience in logistics/Freight experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Our Mission WOONGJIN INC is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by a sense of responsibility and servant leadership. * Process customer billing accurately on or before deadlines as per requirements and according to company policy. * Manage billing (AR/AP) processes with internal software. * Manage the status of accounts, outstanding balances, and identify inconsistencies. * Assists with high accuracy in the completion, and distribution of invoices. * Issue and post bills, receipts and invoices. * Follow up on airline & trucking company charges, disputes and provide the sufficient backup documents. * Verify and validate accurately debit accounts before submission. * Update accounts receivable database with new accounts or missed payments. * Ensure all clients remain informed on their outstanding debts and deadlines. * Write thorough reports on billing activity with clear and reliable data. * Need to work with Brazil, China, Vietnam, and other SDS Office’s AR/AP personal. ## Qualifications * Intermediate Excel skills, Advanced Preferred. * Attention to detail, accuracy, and work on an organized matter. * Self- starter, proactive and organized. * Must have good communication and problem-solving skills. * Complete assigned tasks correctly and on time. * Ability to create and maintain professional relationships with customers and carriers. * Possess a positive attitude and ability to work in a team setting * Preferably Bilingual (Spanish/English). * BA/BSc or HS Diploma or General Education Degree (GED). * 2+ years’ experience in logistics/Freight experience preferred. * Support organization's goals, values, and diversity. ## Additional Information All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "Logistics Billing Specialist -Bilingual (Spanish/English) at Woongjin, Inc. Skills: Customer billing, AR/AP management, Invoice processing. Process customer billing accurately. 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We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by a sense of responsibility and servant leadership. * Process customer billing accurately on or before deadlines as per requirements and according to company policy. * Manage billing (AR/AP) processes with internal software. * Manage the status of accounts, outstanding balances, and identify inconsistencies. * Assists with high accuracy in the completion, and distribution of invoices. * Issue and post bills, receipts and invoices. * Follow up on airline & trucking company charges, disputes and provide the sufficient backup documents. * Verify and validate accurately debit accounts before submission. * Update accounts receivable database with new accounts or missed payments. * Ensure all clients remain informed on their outstanding debts and deadlines. * Write thorough reports on billing activity with clear and reliable data. * Need to work with Brazil, China, Vietnam, and other SDS Office’s AR/AP personal. ## Qualifications * Intermediate Excel skills, Advanced Preferred. * Attention to detail, accuracy, and work on an organized matter. * Self- starter, proactive and organized. * Must have good communication and problem-solving skills. * Complete assigned tasks correctly and on time. * Ability to create and maintain professional relationships with customers and carriers. * Possess a positive attitude and ability to work in a team setting * Preferably Bilingual (Spanish/English). * BA/BSc or HS Diploma or General Education Degree (GED). * 2+ years’ experience in logistics/Freight experience preferred. * Support organization's goals, values, and diversity. ## Additional Information All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "Logistics Billing Specialist -Bilingual (Spanish/English) at Woongjin, Inc. Skills: Customer billing, AR/AP management, Invoice distribution. Process customer billing accurately. Manage billing (AR/AP) processes", "postedDate" : "2026-06-15T16:33:14.000", "createdAt" : "2026-06-15T23:36:18.225", "lastUpdated" : "2026-06-16T08:36:28.522", "ingestTimestamp" : "2026-06-15T23:36:18.225", "mongoId" : "6a305556f292fd229cf1efcb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 44000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Accounts receivable", "Accounts payable", "Invoice processing", "Billing activity reporting", "Customer billing", "AR/AP management", "Invoice distribution", "Billing processes", "Account management", "Data validation", "Logistics/Freight", "Internal software" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "_score" : 823.4174, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c68e574d8ee00a09052a8", "title" : "HR Generalist (Bilingual - English/Spanish)", "company" : "Cloud9", "industry" : "HR", "salary" : { "min" : 4.8E7, "max" : 7.2E7, "currency" : "COP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for HR Generalist in Bogota, Colombia, adjusted for mid-seniority and the hospitality industry." }, "location" : "Bogota Office", "locations" : [ "Bogota Office" ], "timestamp" : "2026-06-16T02:13:08.404", "fingerprint" : "92907f601ce2372b0b36428771755d74b6b05823fa0b7ca5300ec7b01ad1ac3a", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/cloud9/b1122645-1d6d-4872-b445-0b1754570808/application", "externalId" : "b1122645-1d6d-4872-b445-0b1754570808", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bogota", "country" : "Colombia", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "4.6533817,-74.0836331" } ], "locationText" : "Bogota, Colombia", "employmentType" : "FULL_TIME", "rawDescription" : "ABOUT US Our mission to revolutionize the hospitality industry. We exist to reinvent hospitality with AI-driven execution. By transforming long-term luxury rentals into exceptional short-term experiences, we deliver unparalleled quality and service to our guests. At the same time, we empower property managers to unlock the full potential of their properties, maximizing their buildings top line. Our vision? To become the go-to solution for property managers across the U.S. We're expanding city by city, bringing our innovative approach and passion for excellence to new markets and communities. What makes Cloud9 truly unique isn’t just our commitment to service—it's our people. We believe in the power of teamwork to drive success. Whether you're a guest, a partner, or part of our team, you'll find collaboration, trust, and shared purpose at the heart of everything we do. We don’t hire to fill seats. We hire to pull levers that move numbers. Outcomes > effort > intentions. Our core values are speed, meritocracy, accountability, and execution. ABOUT THE ROLE We're looking for an HR Generalist who thrives in fast-moving environments and enjoys balancing people, process, and compliance. At Cloud9, this role sits at the center of the employee experience. You'll support recruiting, onboarding, payroll administration, employee relations, labor compliance, and health & safety processes while helping us build a strong foundation for growth. This is not a highly specialized HR role. We're looking for someone who enjoys wearing multiple hats, solving problems independently, and helping a growing company operate smoothly. You'll partner closely with leadership, employees, external payroll providers, and recruiting teams to ensure that both people and processes scale effectively. WHAT YOU'LL DO OWN CORE HR OPERATIONS Manage day-to-day HR administration across the employee lifecycle. Maintain employee records and documentation. Ensure personnel files and HR processes remain compliant and organized. Support employee questions related to policies, benefits, payroll, and labor regulations. PAYROLL & LABOR ADMINISTRATION Manage payroll novelties including vacation requests, medical leaves, absences, overtime, and other payroll variables. Partner with payroll providers to ensure accurate payroll processing. Review and validate payroll reports prior to submission. Support social security processes, PILA reporting, and employee documentation. Ensure compliance with Colombian labor regulations. HEALTH & SAFETY (SG-SST) Coordinate and maintain Cloud9's SG-SST program. Work with external providers and internal stakeholders to ensure compliance. Maintain required documentation, trainings, and reporting. Track action plans and regulatory requirements. Ensure the company remains compliant with Colombian health and safety obligations. RECRUITING & ONBOARDING Support recruitment efforts across operations, hospitality, business, and corporate roles. Coordinate interviews and candidate communications. Assist with onboarding and new hire integration. Ensure a smooth employee experience from offer acceptance through onboarding. Partner with hiring managers and recruiting teams to support hiring goals. EMPLOYEE EXPERIENCE & CULTURE Help create a positive employee experience across the organization. Coordinate employee engagement initiatives and internal events. Support performance management and employee development processes. Act as a trusted point of contact for employees and managers. PROCESS IMPROVEMENT & COMPLIANCE Identify opportunities to improve HR processes and workflows. Create and maintain HR documentation, policies, and SOPs. Ensure compliance with labor regulations and company policies. Support audits and reporting requirements as needed. WHAT SUCCESS LOOKS LIKE DAY 30 Develop a strong understanding of Cloud9's people processes, payroll workflows, and compliance requirements. Build relationships with employees and key stakeholders. Successfully support onboarding, payroll administration, and HR operations. DAY 90 Own HR administration with minimal supervision. Payroll variables and employee documentation are accurate and submitted on time. SG-SST processes are organized and compliant. Employees know who to go to for support and guidance. MONTH 12 Cloud9 has scalable HR processes that support company growth. Compliance, payroll administration, and employee experience operate smoothly. Recruiting and onboarding processes are efficient and well-organized. Employees experience responsive, professional, and trustworthy HR support. WHAT WE'RE LOOKING FOR - 3–6+ years of HR Generalist, HR Business Partner, People Operations, or Human Resources experience - Experience working in startups, SMEs, or companies with approximately 20–100 employees - Hands-on experience managing payroll novelties and payroll administration - Experience working with Colombian labor regulations and employment practices - Experience coordinating SG-SST programs and compliance activities - Experience supporting recruiting and onboarding processes - Familiarity with social security processes and PILA administration SKILLS & QUALIFICATIONS - Fluent English and Spanish (B2+ minimum; C1 preferred) - Strong organizational and administrative skills - Ability to manage multiple priorities simultaneously - Excellent communication and interpersonal skills - High attention to detail and accuracy - Strong problem-solving mindset - Comfortable working independently in a fast-paced environment WHAT SETS YOU APART - You enjoy balancing both the operational and human sides of HR - You are comfortable moving between payroll, compliance, recruiting, and employee support - You proactively solve problems instead of waiting for direction - You bring structure to ambiguity - You thrive in startup environments where priorities evolve quickly - You maintain professionalism and confidentiality in sensitive situations THIS ROLE IS NOT FOR YOU IF - You prefer highly specialized HR roles with a narrow scope - You are uncomfortable managing administrative and compliance responsibilities - You need extensive structure and established processes before taking action - You dislike balancing multiple priorities at the same time - You prefer large corporate environments with highly segmented HR teams WHY THIS ROLE IS DIFFERENT - You'll gain exposure across every major area of Human Resources - You'll work closely with company leadership and employees - You'll have meaningful ownership from day one - You'll help build the people infrastructure of a growing company - You'll develop a broad HR skillset spanning payroll, compliance, recruiting, onboarding, and employee experience WHY JOIN US? Cloud9 is more than a company; it’s a community of dreamers, doers, and problem-solvers who share a common goal: delivering excellence in every interaction. If you’re passionate about innovation, value teamwork, and want to grow in a fast-paced environment, Cloud9 is the place for you. Together, we’re not just building better stays—we’re building a better way forward for the hospitality industry. Our Core Values - Meritocracy – Performance is public, measurable, and rewarded. - Execution – Doers win. Deliver fast, adjust faster. - Radical Feedback – Real-time corrections, no politics. - Championship Team – Only A-players stay. Mediocrity is cut. Cloud9 does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.", "summaryDescription" : "HR Generalist (Bilingual - English/Spanish) at Cloud9", "createdAt" : "2026-06-14T21:49:33.707", "lastUpdated" : "2026-06-16T02:13:08.404", "ingestTimestamp" : "2026-06-14T21:49:33.707", "mongoId" : "6a2c68e574d8ee00a09052a8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 800.1748, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2ca34874d8ee00a09ab0e4", "title" : "Receptionist (Bilingual English/Spanish)", "company" : "Alma del Mar Charter School", "industry" : "Education", "salary" : { "min" : 35000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Receptionist in New Bedford, MA, adjusted for the Education industry." }, "location" : "New Bedford, MA", "locations" : [ "New Bedford", "MA" ], "timestamp" : "2026-06-15T05:04:34.112", "fingerprint" : "fa992be994167cd35d1b0b83f6e8218015a147c0a8582b773cfeb3240eb86227", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://alma-del-mar-charter-school.breezy.hr/p/e7f97a1653aa-receptionist-bilingual-english-spanish", "externalId" : "e7f97a1653aa", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New Bedford", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.6362152,-70.9342050" } ], "locationText" : "New Bedford, Massachusetts, United States", "employmentType" : "FULL_TIME", "workSiteFlexibility" : "Onsite", "rawDescription" : "About Alma Alma del Mar is a K-8 charter school whose mission is to put every one of our scholars on the path to college and to challenge them to be service-minded leaders. We do this by immersing our scholars in a highly demanding, highly supportive environment where they receive a content–rich ed", "summaryDescription" : "Receptionist (Bilingual English/Spanish) at Alma del Mar Charter School", "createdAt" : "2026-06-14T05:34:29.209", "lastUpdated" : "2026-06-15T05:04:34.112", "ingestTimestamp" : "2026-06-14T05:34:29.209", "mongoId" : "6a2ca34874d8ee00a09ab0e4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 796.0755, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307928f292fd229c02fb13", "title" : "Customer Success Manager, Growth – Bilingual (Spanish/English)", "company" : "Vanta", "industry" : "Revenue", "salary" : { "min" : 113000.0, "max" : 133000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote U.S.", "locations" : [ "Remote U.S." ], "timestamp" : "2026-06-16T13:57:35.666", "fingerprint" : "16bd265adecefb622ed517e8f0035feaaeef752bcb36af4fe45d5ba0e28864e4", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/vanta/4e6e4ac0-98bd-4378-968a-13f94d362736/application", "externalId" : "4e6e4ac0-98bd-4378-968a-13f94d362736", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta’s Customer Success Manager, Growth – Bilingual (Spanish/English), you will play a pivotal role in guiding customers through their security and compliance journeys with Vanta's specialized solutions at scale. By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through the retention of customers and the health of the book of business. Vanta’s success over the last year was exponential and we are now working to solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible. As Vanta’s Growth Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately being successful and happy. What you’ll do as a Customer Success Manager, Growth at Vanta: - Work with Vanta customers across industries, functions, and stages of their customer journey in a 1:1 manner while also leveraging 1:many content in both Spanish and English language - Empower customers to become self-sufficient Vanta champions, solving their immediate needs while focusing on their long-term success, value realization, and retention - Monitor and prioritize your book of business based on key indicators of customer health via Catalyst, our CS platform. - Serve as the point of contact for your customers and drive them to specific business outcomes on their timelines. - Become a product expert on Vanta and how our platform can be used to improve security posture through our compliance offerings (SOC 2, ISO 27001, GDPR, HIPAA, USDP and Custom Frameworks), Trust Reports, and Risk Management solution. - Provide insightful technical answers and recommend the most efficient way for customers to achieve compliance using our platform while leveraging cross-functional resources and specialized teams. - Partner with your Growth CS team to co-create plays to drive engagement across the Vanta customer base with impactful adoption and retention results. - Proactively partner with Account managers by flagging at-risk accounts, providing customer insights, and highlighting expansion opportunities - Liaise with Support and Finance to help quarterback resolutions for customer issues - Serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business How to be successful in this role: - Have 2+ years of experience in Customer Success at a SaaS company. - Business-level fluency in Spanish and English — written and spoken - Background in running a large book of business at scale - Willingness to collaborate with others and drive mutually beneficial outcomes - Self-motivated and curious: Bias for action and committed to iterating when necessary - Excellent communication and critical thinking skills in both Spanish and English, with comfort building relationships and presenting across industries - Work effectively in a highly ambiguous, ever-changing environment - Experience working in the security or compliance industry is preferred - Possess clear and thoughtful communication skills, with strong critical thinking ability - Be highly empathetic to customers, with a proven track record of long-term customer retention. - Experience with hitting retention targets and creating happy, healthy customers - Have stellar problem-solving chops, and an enthusiasm for making a large impact early on at a start-up - Must be authorized to work in the U.S. without the need for current or future employer sponsorship. - Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact. What you can expect as a Vanta’n: - Industry-competitive salary and equity - Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans - 16 weeks paid Parental Leave for all new parents - Health & wellness stipend - Remote workspace, internet, and cellphone stipend - Commuter benefits for team members who report to the SF and NYC office - Family planning benefits - Matching 401(k) contribution with immediate vesting - Flexible PTO policy, plus 80 hours of Sick Time - 11 company-paid holidays - Virtual team building activities, lunch and learns, and other company-wide events! - Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials. #LI-remote At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent. Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. ", "summaryDescription" : "Customer Success Manager, Growth – Bilingual (Spanish/English) at Vanta", "createdAt" : "2026-06-16T01:59:34.387", "lastUpdated" : "2026-06-16T13:57:35.666", "ingestTimestamp" : "2026-06-16T01:59:34.387", "mongoId" : "6a307928f292fd229c02fb13", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 113000, "salaryAnnualMax" : 133000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 791.24506, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 }, { "id" : "6a307f7ef292fd229c059f18", "title" : "Principal Architect III, Google Cloud (English, Spanish)", "company" : "Google", "industry" : "Technology", "salary" : { "min" : 75000.0, "max" : 120000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, 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"professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Operations management, Team leadership, Process improvement", "majorSkillsList" : [ "Operations management", "Team leadership", "Process improvement" ], "coreResponsibilities" : "Support workforce, Mentor workforce, Motivate workforce, Lead Area Managers, Supervise Area Managers, Lead Process Assistants, Supervise Process Assistants, Lead Learning Ambassadors, Supervise Learning Ambassadors, Lead associates, Supervise associates, Lead large-scope projects, Build productivity plans, Execute productivity plans, Manage safety, Manage quality, Manage productivity, Manage customer delivery promises, Collaborate with support teams, Develop plans to meet business objectives", "teamCollaboration" : "Collaborate with support teams; Partner with Leaders", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Operations network; Fulfillment network", "domainList" : [ "operations-network", "fulfillment-network" ], "domainSpecificKnowledge" : [ "Operations network", "Fulfillment network" ], "problemSolvingSkills" : "Analytical problem-solving; Data-driven decisions", "specialRequirements" : "Lift up to 49 pounds, Frequently push, Frequently pull, Frequently squat, Frequently bend, Frequently reach, Stand for 12 hours, Walk for 12 hours, Work in loud environment, Work in variable temperatures, Work in variable weather, Climb stairs, Descend stairs, Work flexible schedule, Work flexible shift, Work flexible work area, Work weekends, Work nights, Work holidays", "outcomesObjectives" : "Maintain highest levels of safety; Maintain highest levels of quality; Maintain highest levels of attendance; Maintain highest levels of performance; Drive improvements in productivity; Drive improvements in efficiency; Ensure customer orders delivered on time; Ensure customer orders delivered to right location", "qualificationsBasic" : "3+ years employee management, 3+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience", "qualificationsPreferred" : "1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "External job description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Key job responsibilities Key Responsibilities and Job Elements: -Support, mentor, and motivate your salaried and hourly workforce -Lead and supervise a team of Area Managers, Process Assistants, Learning Ambassadors (2-5 front-line non-exempt leaders and 1-2 Learning Ambassadors depending on location) and associates both English and/or Spanish. -Lead large-scope projects with site and regional impact -Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance -Manage safety, quality, productivity, and customer delivery promises -Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives -Lift up to 49 pounds and frequently push, pull, squat, bend, and reach -Stand/walk for up to 12 hours during shifts -Work in an environment where the noise level varies and can be loud -Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) -Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications: - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Able to communicate fluently in both English & Spanish Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "OM Bilingual English Spanish at AMZL Puerto Rico LLC. Skills: Operations management, Team leadership, Process improvement. Support workforce. 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Interpret English to Spanish. Interpret Spanish to English", "createdAt" : "2026-06-15T22:12:44.229", "lastUpdated" : "2026-06-16T04:46:44.484", "ingestTimestamp" : "2026-06-15T22:12:44.229", "mongoId" : "6a3058cdf292fd229cf442c7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 770.7242, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.85 }, { "id" : "6a210ece74d8ee00a0af9c52", "title" : "AI Sales Specialist, Google Cloud (English, Spanish)", "company" : "Google", "industry" : "Technology", "salary" : { "min" : 4.5E7, "max" : 7.5E7, "currency" : "CLP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level AI Sales Specialist in Santiago, Chile, adjusted for the technology industry and Google's company size." }, "location" : "[Santiago, Chile, [Santiago, Santiago Metropolitan Region, Chile], Santiago, null, Santiago Metropolitan Region, CL]", "locations" : [ "[Santiago, Chile, [Santiago, Santiago Metropolitan Region, Chile], Santiago, null, Santiago Metropolitan Region, CL]" ], "timestamp" : "2026-06-16T11:07:52.356", "fingerprint" : "2ca3b3d1dd3b30685fd87d108fe899b7d50e83fa239465131b9c7e8af87843fc", "source" : "google", "language" : "en", "externalId" : "120204508092342982", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Santiago", "country" : "Chile", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-33.4376995,-70.6510671" } ], "locationText" : "Santiago, Chile", "summaryDescription" : "AI Sales Specialist, Google Cloud (English, Spanish) at Google", "postedDate" : "2026-06-16T01:49:15.825", "createdAt" : "2026-06-16T01:49:15.825", "lastUpdated" : "2026-06-16T11:07:52.356", "ingestTimestamp" : "2026-06-16T01:49:15.825", "mongoId" : "6a210ece74d8ee00a0af9c52", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "_score" : 761.652, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307bd4f292fd229c047db3", "title" : "Sales Development Associate - Portuguese, Spanish, and English Speaker", "company" : "EcoVadis", "industry" : "Environmental Services", "salary" : { "min" : 365000.0, "max" : 545000.0, "currency" : "MXN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry level Sales Development Associate in Mexico City, Mexico, adjusted for SaaS industry and company size." }, "location" : "Mexico City, CDMX, MX", "locations" : [ "Mexico City", "CDMX", "MX" ], "timestamp" : "2026-06-16T13:33:25.438", "fingerprint" : "5f606421138f722f7071929f81f1cabe87dd13cf0c0f850cb1c5a899a1ddaded", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/ecovadis/744000132282429-sales-development-associate-portuguese-spanish-and-english-speaker", "externalId" : "744000132282429", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Mexico City", "state" : "CDMX", "country" : "Mexico", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "19.4326296,-99.1331785" }, { "city" : "Sao Paulo", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-23.5506507,-46.6333824" } ], "locationText" : "Mexico City, CDMX, Mexico; Sao Paulo, Brazil", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "AI tooling, Claude, Gemini, Salesforce, LinkedIn Sales Navigator, Salesloft", "professionalSkills" : [ "Business growth", "Market research", "Buyer journey enhancement", "Sales strategy", "Consultative questioning", "Value mapping", "Commercial goals mapping", "ROI mapping" ], "hardSkillsList" : [ "Cold calling", "Prospecting", "Lead nurturing", "Objection handling" ], "hardSkills" : [ { "name" : "Cold calling", "level" : "intermediate" }, { "name" : "Prospecting", "level" : "intermediate" }, { "name" : "Lead nurturing", "level" : "intermediate" }, { "name" : "Objection handling", "level" : "intermediate" } ], "majorSkills" : "Sales Development, ESG Solutions, Cold Calling", "majorSkillsList" : [ "Sales Development", "ESG Solutions", "Cold Calling" ], "coreResponsibilities" : "Drive EcoVadis revenue, Conduct discovery calls, Conduct educational calls, Spark interest in ESG solutions, Identify high-potential opportunities, Schedule qualified meetings, Articulate importance of CSR, Articulate importance of sustainable supply chains, Research target accounts, Map key decision-makers, Develop localized call strategies, Develop localized messaging, Develop targeted lead lists, Follow up with leads, Handle objections, Nurture leads, Manage activity in Salesforce, Track performance, Identify trends, Leverage social selling, Represent EcoVadis at events", "teamCollaboration" : "Collaborate with cross-functional teams; Partner with Marketing; Partner with AEs", "domainKnowledge" : "Sustainability; ESG; CSR; Responsible sourcing; Compliance; Sustainable supply chains", "domainList" : [ "sustainability", "esg", "csr", "responsible-sourcing", "compliance", "sustainable-supply-chains" ], "domainSpecificKnowledge" : [ "Sustainability", "ESG", "CSR", "Responsible sourcing", "Compliance", "Sustainable supply chains" ], "toolProficiency" : [ "Salesforce", "LinkedIn Sales Navigator", "Salesloft", "Claude", "Gemini" ], "communicationSkills" : "Executive calls; Articulating importance", "continuousLearning" : "Learning and development; Career Growth Management", "outcomesObjectives" : "Over-perform against quota", "qualificationsBasic" : "University degree in a relevant discipline, Full professional proficiency in Portuguese, Spanish, and English, Experience picking up the phone, Ability to engage busy decision-makers professionally, Ability to stay focused, Manage multiple priorities, Maintain high-volume outreach, Active listening skills", "qualificationsPreferred" : "Experience in Sustainability, ESG, or CSR", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Work smart, have fun and make an impact! Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks. Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution. Learn more about our team and culture on EcoVadis [careers page](https://ecovadis.com/careers/). We are seeking a proactive and results-oriented Sales Development Associate to join our dynamic team. The ideal candidate will be responsible for spearheading our business growth by identifying and converting leads into sales opportunities, researching market trends, and collaborating with cross-functional teams to enhance the buyer journey. This is a fantastic opportunity for any candidate who wants to build a helpful professional network for themselves within Environmental, Social and Governance (ESG), responsible sourcing and compliance industries. It offers the chance to work alongside and engage established industry experts and leaders with massive learning and growth opportunities. What you’ll be doing: * Driving New Business: Owning the full outreach motion, LinkedIn, email, video, and a large emphasis on cold calling to drive EcoVadis revenue. * Mastering the Conversation: Conducting high-level discovery and educational calls with Senior Executives (Sustainability & Procurement) to spark interest in ESG solutions. * Qualifying with MEDDPICC: Using consultative questioning to identify high-potential opportunities and scheduling qualified meetings for Account Executives. * Being a Sustainability Advocate: Articulating the vital importance of CSR and sustainable supply chains to Global 500 companies. * Strategic Prospecting: Researching target accounts and mapping out key decision-makers who align with our Ideal Customer Profile (ICP). * Collaborating for Growth: Partnering with Marketing and AEs to develop localized call strategies, messaging, and targeted lead lists. * Full Funnel Management: Staying proactive with follow-ups, handling objections, and nurturing leads until they are ready to convert. * Data & Insights: Managing all activity in Salesforce to track your performance, identify trends, and consistently over-perform against quota. * Representing the Brand: Leveraging social selling and representing EcoVadis at industry events to build our presence in the market. ## Qualifications * The Foundations: University degree in a relevant discipline * Language Skills: Full professional proficiency in Portuguese, Spanish, and English * A Sales-First Mindset: A proactive approach and enthusiasm for building a sales career. Strong resilience and the ability to navigate objections. * Cold Calling Confidence: You have experience (or a desire to be in a role) picking up the phone and the ability to engage busy decision-makers professionally. * Technical Literacy: Building familiarity with the modern sales stack, specifically AI tooling (Claude & Gemini), Salesforce, LinkedIn Sales Navigator, and Salesloft. * The \"EcoVadis\" Edge: A natural curiosity for Sustainability, ESG, or CSR. If you have experience in these areas, that’s a massive plus. * Coachability & Growth: A self-starter mentality with an openness to feedback and a desire to constantly improve your \"game.\" * Organizational Mastery: The ability to stay focused, manage multiple priorities, and maintain high-volume outreach in a fast-paced environment. * Business Acumen: Strong active listening skills and the ability to map EcoVadis’ value directly to a prospect’s commercial goals and ROI. * Number Driven: A results-oriented mindset focused on data and conversion metrics. ## Additional Information * Start date: ASAP * Location: Mexico City * Hybrid model: 8 days per month In return for your expertise, we offer: * Work from home allowances (one-off IT and Home equipment) * Flexible working hours * Wellness allowance for mental and physical wellbeing * Access to professional mental health support * Referral bonus policy * Learning and development * Sustainability events and community involvement * Peer recognition program * Employee-led resource groups * Annual performance bonus * Remote work from abroad policy * Internet and electricity bill allowance * Health care and life insurance after specified seniority * Hybrid work organization (from the office or from home) * Additional day for community service when volunteering * Career Growth Management Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you! Don’t meet all criteria? Please apply anyway. We welcome diverse candidates and want to assess your skills and potential contribution to EcoVadis, regardless of your background. Can the hiring process be adjusted to suit my needs? Yes. We want all candidates, including people with disabilities, people with long-term health conditions, and neurodiverse applicants, to feel confident demonstrating their potential. If you require adjustments, such as interview questions in advance, please inform the hiring team. Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on characteristics such as color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. To reduce bias in hiring, applicants are encouraged to remove personal details such as photos, marital/parental status, religion, gender, postal code, university name/graduation date, past leave details, and nationality (instead, confirm eligibility to work in the job location). Our recruitment processes do not include AI systems that make autonomous decisions impacting individuals’ rights without human oversight. Inputs and outputs of the system have been validated by humans and answers are based on algorithms that analyze previous data with which the system has been trained. We use SmartRecruiters as our applicant tracking system and to schedule interviews. Gemini is used to summarize notes from interviews and to refine job descriptions and social media messaging. AssessFirst is used to support talent assessment decisions.", "summaryDescription" : "Sales Development Associate - Portuguese, Spanish, and English Speaker at EcoVadis. Skills: Sales Development, ESG Solutions, Cold Calling. Drive EcoVadis revenue. 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Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty. SUMMARY This position requires being fully fluent in both Spanish and English. The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels. If within commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home). Those outside of commutable distance may be considered on a remote basis. This position will start on August 10, 2026, and requires 100% attendance for 8 weeks of training. Pay rate: $16.50/hour ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide professional support to Avetta customers via phone, email, chat, and other service channels Resolve complex supplier issues with a focus on customer experience and compliance accuracy Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed Support customer billing and subscription inquiries Collaborate with internal departments to resolve supplier needs and improve service delivery Participate in outbound campaigns and annual update verifications Maintain high standards in interaction quality, verification accuracy, and productivity metrics Regular and predictive attendance IDEAL QUALIFICATIONS: Prior experience in customer service or call center environments preferred Strong written and verbal communication skills Proficiency with PC applications and CRM systems (Salesforce preferred) High attention to detail, adaptability, and self-motivation Demonstrated ability to learn and apply new systems and processes Familiarity with compliance documentation and supplier onboarding is a plus High tolerance for stress and ability to manage multiple priorities Fluency in verbal & written communication for additional language as required by posting and business need #LI-HYBRID", "summaryDescription" : "Supplier Success Professional (B2B Customer Support) - Bilingual Spanish/English at Avetta, LLC. Skills: Customer support, Bilingual Spanish/English. Provide professional support. Resolve complex supplier issues", "postedDate" : "2026-06-14T04:19:09.767", "createdAt" : "2026-06-14T04:19:09.767", "lastUpdated" : "2026-06-15T08:53:31.332", "ingestTimestamp" : "2026-06-14T04:19:09.767", "mongoId" : "6a2cda6774d8ee00a0a4c0b7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Document verification", "Subscription inquiries", "Adaptability", "Self-motivation", "Customer support", "Bilingual Spanish/English", "Customer experience", "Service delivery", "Compliance documentation", "Supplier onboarding", "Salesforce", "Service Cloud" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 731.4862, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "69ced9c22beec4dd3d84c4f7", "title" : "Bilingual Representative (English - Spanish Speaker)", "company" : "SMDigital", "salary" : { "min" : 360000.0, "max" : 540000.0, "currency" : "PHP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Bilingual Representative in the Philippines, adjusted for remote work and a general services industry." }, "location" : "Philippines", "locations" : [ "Philippines" ], "timestamp" : "2026-06-15T11:37:00.469", "fingerprint" : "5aabe98790ed230b8f08df6f063f41d862b8768a81c3548cb73f15530ad6cf58", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://smdigital.breezy.hr/p/8626805ac060-bilingual-representative-english-spanish-speaker", "externalId" : "8626805ac060", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Philippines", "continent" : "as", "workMode" : "remote" } ], "locationText" : "Philippines", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Focus on customer relationships, Focus on customer retention, Focus on customer satisfaction, Focus on value realization", "remoteFriendly" : true, "rawDescription" : "WHAT YOU", "summaryDescription" : "Bilingual Representative (English - Spanish Speaker) at SMDigital. Focus on customer relationships. Focus on customer retention", "createdAt" : "2026-06-14T05:13:50.394", "lastUpdated" : "2026-06-15T11:37:00.469", "ingestTimestamp" : "2026-06-14T05:13:50.394", "mongoId" : "69ced9c22beec4dd3d84c4f7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 723.98267, "hasLocation" : true, "hasGeo" : false, "llmIndustryConfidence" : 0.85 }, { "id" : "6a3050a6f292fd229cef34bd", "title" : "Bi-lingual (English/Spanish) Support Specialist (US-Remote)", "company" : "Odyssey", "industry" : "Operations", "salary" : { "min" : 16.0, "max" : 18.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote, US", "locations" : [ "Remote, US", "Utah, US", "Georgia, US", "Louisiana, US", "Texas, US", "New York, NY", "Wyoming, US", "Iowa, US" ], "timestamp" : "2026-06-16T10:53:59.841", "fingerprint" : "ab5a604e16f1a84a20f921b6d18bd625a9b2ddf27ad71502527a986d286df2d1", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/odyssey/04a3d15b-f409-4265-9ee3-260c8baff262/application", "externalId" : "04a3d15b-f409-4265-9ee3-260c8baff262", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "CONTRACT", "minimumEducation" : "High School", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Odyssey: K-12 education is one of the most consequential determinants of a child’s future — and many families have had limited ability to shape how and where their child learns. Education Savings Account (ESA) programs are changing that. One of the fastest-growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child — from schools and tutors to therapy, curriculum, and technology. But once these policies are signed into law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud — all while delivering a high-quality user experience. That’s where Odyssey comes in. We partner with state agencies to design, launch, and operate ESA and grant programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make these programs actually work in the real world. Today, we operate across 6 states, and our platform powers programs serving 200,000+ students and over $1B in education funding — and we’re just getting started. Most recently, we launched the Texas Education Savings Account (EFA) program — the biggest day-one ESA launch in the country — which has already received nearly 200,000 applications. It’s the kind of moment that captures exactly what we’re building toward: programs that work at scale, from day one, when it matters most. We’re backed by respected investors, including a16z and Tusk Venture Partners, and we’re building the team that will take us to the next stage. Odyssey sits at the intersection of GovTech, EdTech, and FinTech. We are a public-sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure — it determines whether families can access life-changing educational opportunities. WHY THIS WORK IS DIFFERENT We’re in the weeds with state partners, internally with our product teams, and turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state’s configuration needs while being flexible enough to support all customers. We are not building be-spoke software! If you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you’ll feel right at home. As a Bilingual Support Associate (English/Spanish), you will be the frontline of our customer support team, providing exceptional service to Spanish- and English-speaking families, students, school administrators, and vendors navigating ESA and microgrant programs. Your bilingual ability is essential to expanding equitable access to our programs for Spanish-speaking communities across the states we serve. LANGUAGE REQUIREMENT Full professional fluency in both English and Spanish is required for this role. You will regularly communicate — via phone, email, SMS, and chat — with Spanish-speaking families and stakeholders. Written and verbal proficiency at a professional level in both languages is not optional; it is core to this position. What You’ll Do: - Respond to customer inquiries in both English and Spanish via phone, email, SMS, and chat in a timely and professional manner. - Serve as a primary point of contact for Spanish-speaking families and stakeholders, ensuring equitable access to program support. - Translate or help adapt customer-facing communications and resources from English to Spanish as needed. - Resolve customer issues and complaints, escalating complex cases as appropriate. - Provide accurate information about ESA and microgrant programs Odyssey administers. - Maintain detailed records of customer interactions and transactions. - Collaborate with team members to improve processes and enhance the customer experience for diverse communities. - Participate in training and development opportunities to enhance skills. - Meet performance targets and contribute to team goals. - Stay up-to-date with company policies and product knowledge. About You: - Full professional fluency in English and Spanish (written and verbal) — required. - Experience with Zendesk or a similar contact management system is required. - 3+ years of experience in a customer support role. - Excellent verbal and written communication skills in both languages. - Strong problem-solving abilities and attention to detail. - Customer-focused with a positive attitude and professional demeanor. - Ability to work independently and as part of a distributed team. - Proficiency in using customer support software and tools. - High school diploma or equivalent; additional education or certifications are a plus. - Preference is given to those who reside in Texas, Utah, Georgia, Louisiana, Iowa, Wyoming, or New York. Additional Details: - This role is a remote position for candidates located in the U.S., with preference given to those who reside in one of the states we currently serve: Texas, Utah, Georgia, Louisiana, Iowa, Wyoming, or New York - Applicants must be currently authorized to work in the United States on a full-time basis. - Actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Our Commitment to Equal Opportunity Employment: Odyssey is an equal opportunity employer. Reasonable accommodations are available upon request.", "summaryDescription" : "Bi-lingual (English/Spanish) Support Specialist (US-Remote) at Odyssey", "createdAt" : "2026-06-16T00:31:47.626", "lastUpdated" : "2026-06-16T10:53:59.841", "ingestTimestamp" : "2026-06-16T00:31:47.626", "mongoId" : "6a3050a6f292fd229cef34bd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 18, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 723.5036, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.97 }, { "id" : "6a30598ff292fd229cf48db8", "title" : "Operations Account Manager-Americas. (Bi-Lingual Spanish & English)", "company" : "Tillster", "industry" : "Account Management", "salary" : { "min" : 7.5E7, "max" : 1.1E8, "currency" : "COP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Operations Account Manager in Bogotá, Colombia, adjusted for the technology industry and bilingual requirements." }, "location" : "Columbia ", "locations" : [ "Columbia " ], "timestamp" : "2026-06-16T09:16:38.467", "fingerprint" : "980693815aaad90a33f0a7cea137de823d1cbf4a22405d58523b2b90b26e941c", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/tillster/a54aea02-892b-4a70-9ddc-6a80a480809a/application", "externalId" : "a54aea02-892b-4a70-9ddc-6a80a480809a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bogotá", "country" : "Colombia", "continent" : "sa", "source" : "llm", "workMode" : "hybrid", "geo" : "4.6533817,-74.0836331" } ], "locationText" : "Bogotá, Colombia", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Operations Account Manager-Americas. (Bi-Lingual Spanish & English) Hybrid-Bogotá, Columbia Position Summary The Operations Account Manager is a key role within Tillster’s Account Management organization, responsible for supporting the operational execution, reporting, and day-to-day account activities for a portfolio of high-value accounts. This role works closely with Operations, Procurement, Product & Engineering, Support, and Finance teams to ensure successful delivery of Tillster products and services, high customer satisfaction, and operational excellence across pilots and scaled deployments. The Operations Account Manager is measured on execution quality, customer responsiveness, operational readiness, and contribution to account health, retention, and growth initiatives. Primary Objectives - Support high-quality execution of account operations, pilots, and deployments - Maintain accurate reporting, project tracking, and customer communications - Proactively identify risks, blockers, and opportunities within assigned accounts - Build foundational relationships with customer stakeholders and franchisees and support with sales orders and onboarding while transition to delivery services for installation - Leverage AI-enabled tools and automation to improve customer engagement, operational efficiency, reporting accuracy, and identification of revenue growth opportunities. Key Responsibilities Account & Customer Support - Serve as a day-to-day operational point of contact for assigned customer accounts, under the direction of a Senior Operations Account Lead - Support regular customer touchpoints (status calls, check-ins, follow-ups) to ensure alignment and satisfaction - Track customer feedback, issues, and action items, and escalate appropriately Program & Project Execution - Support implementation plans, rollout schedules, and deployment tracking for pilots and large-scale programs - Maintain project plans, trackers, and status update decks for internal and customer use - Coordinate with Operations / Service Delivery teams to track franchisee readiness and installation pipeline Reporting & Analytics - Prepare weekly customer reports and dashboards (install progress, KPIs, risks, dependencies) - Maintain Customer Relationship Scorecards and operational performance metrics - Utilize AI-driven analytics and reporting tools to identify operational trends, franchisee adoption patterns, customer risks, and expansion opportunities across assigned accounts by highlight business case & ROI. - Support the development of more data-driven Monthly and Quarterly Business Reviews (MBRs/QBRs) through automated insights, predictive reporting, and KPI analysis. Cross-Functional Collaboration - Work cross-functionally with Operations, Product, Engineering, Support, and Finance to ensure smooth execution and issue resolution - Support internal leadership reporting by consolidating data and insights from assigned accounts Account Growth Enablement - Assist senior account leaders with account planning activities, including tracking expansion opportunities and new initiatives - Support lifecycle activities such as renewals, feature rollouts, and introduction of new products or offerings - Identify and support revenue growth opportunities within individual franchisee accounts, including upsell and cross-sell initiatives aligned to franchisee operational maturity and adoption stage - Track and report on franchisee-level revenue metrics, including attach rates, product utilization, and incremental growth, escalating insights and risks to senior account leaders to inform strategic account planning - Leverage AI and data insights to proactively identify opportunities for increased product adoption, upsell initiatives, operational improvements, and accelerated revenue growth across franchisee accounts. - Utilize customer usage trends, deployment data, and operational metrics to support more strategic account planning and proactive customer engagement. Skills & Qualifications - Bachelor’s degree required - 5-7 years of direct experience in account management, project management, operations, or program coordination to support large-scale implementation projects - Fluent in both English and Spanish (written and verbal) — required - Exposure to digital, SaaS, retail technology, QSR, or restaurant environments preferred - Strong organizational and project-tracking skills with high attention to detail - Proficient in MS Excel & PowerPoint and Asana for tracking, analysis, and reporting - Experience leveraging AI productivity and analytics tools to improve reporting, customer communication, workflow automation, and operational efficiency is strongly preferred. - Comfortable utilizing modern AI-enabled business tools to support faster decision-making, customer insights, and scalable account management processes. - Clear written and verbal communication skills - Ability to manage multiple priorities in a fast-paced environment - Collaborative, team-oriented mindset with strong ownership and accountability - Curious and data-driven, with a desire to learn and continuously improve - Comfortable working cross-functionally and taking direction from senior leaders Preferred - Experience supporting pilots, deployments, or rollouts across multiple locations - Familiarity with franchise or multi-unit retail operating models - QSR / Restaurant / Retail experience is a strong plus Growth Path This role is designed as a feeder position into Senior Operations Account Lead roles, with progression based on: - Demonstrated ownership of accounts and programs - Strong execution and customer satisfaction outcomes - Ability to independently manage increasingly complex accounts and initiatives Pay and Benefits (USA) - Expected base salary range+ Bonus/Commission is negotiable based on experience+. commission/bonus. Total starting compensation will be determined based on all lawful criteria, Company policy and best practices.. - Health Benefits: All full-time, regular employees and their dependents are eligible for medical, dental, vision and FSA benefits. Additional health benefits include Healthcare and Dependent Care reimbursement programs, Employee Assistance Program (“EAP”) and Optum Care 24-hour confidential medical counseling services. - Holidays: The company observes ten (10) paid holidays per calendar year. - Paid Time Off (PTO): Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years. Eligible part-time employees earn pro-rated PTO. - Retirement: Effective with your employment start date, you will be eligible to participate in the 401(k) Plan. - Education, Learning & Development: We offer college tuition and education assistance programs; Udemy Learning courses; and ongoing learning and development opportunities. Making a Difference in the Tillster Way Our business and product mission is to empower restaurants and consumers globally; by empowering, supporting, and nurturing the people who are part of the global Tillster team. We are committed to fostering an inclusive and diverse work environment where every team member is respected, empowered, and encouraged to grow. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status. Follow us on: Tillster: https://www.tillster.com/ Tillster Careers: https://www.tillster.com/careers LinkedIn: https://www.linkedin.com/company/tillster/ Tillster is proudly an Equal Opportunity Employer No Visa Sponsorship Principals only – no Agencies or calls please ---------- Tillster cares about the safety of all our employees—even those we’ve yet to hire RECRUITMENT FRAUD WARNING We want to help you stay safe during your job search. Tillster will never: - Request personal/financial information during recruitment - Require payment or fees - Ask for sensitive PII before a formal job offer - Collect information via email or phone (only through secure channels) - Extend offers without in-person or virtual interviews Red flags: All official communications come from @tillster.com http://tillster.com addresses only Suspicious activity? Report immediately to Tillster HR, Legal, or Cyber Security teams. APPLY FOR THIS POSITION ", "summaryDescription" : "Operations Account Manager-Americas. (Bi-Lingual Spanish & English) at Tillster", "createdAt" : "2026-06-16T00:31:42.301", "lastUpdated" : "2026-06-16T09:16:38.467", "ingestTimestamp" : "2026-06-16T00:31:42.301", "mongoId" : "6a30598ff292fd229cf48db8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 723.4995, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a660d74d8ee00a062bbb1", "title" : "Case Manager with Spanish and English", "company" : "Amazon Czech Republic Services s.r.o.", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 750000.0, "max" : 1100000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Case Manager in Prague, Czech Republic, adjusted for the technology industry and bilingual (Spanish/English) requirements." }, "location" : "CZE", "locations" : [ "CZE" ], "timestamp" : "2026-06-15T07:00:32.189", "fingerprint" : "d92c4d7ca77830e6fda0a543745f3c85e12081812590382c5784441b13e6f282", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10442391/apply", "externalId" : "f9741f11-a8ca-4389-8e3d-ba3fdfddd45a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Slovakia", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Poland; Slovakia; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Leave management", "Disability management", "Benefit administration" ], "hardSkillsList" : [ "Adjudicate leaves", "Compliance with laws", "Compliance with policies", "System record maintenance" ], "hardSkills" : [ { "name" : "Adjudicate leaves", "level" : "intermediate" }, { "name" : "Compliance with laws", "level" : "intermediate" }, { "name" : "Compliance with policies", "level" : "intermediate" }, { "name" : "System record maintenance", "level" : "intermediate" } ], "majorSkills" : "Case management, Leave of absence, Disability events, Spanish language", "majorSkillsList" : [ "Case management", "Leave of absence", "Disability events", "Spanish language" ], "coreResponsibilities" : "Initiate inquiries about leave and disability events, Respond to inquiries about leave and disability events, Provide holistic case management services, Review medical documentation, Adjudicate leaves in compliance with plans, Leverage duration guidelines, Leverage best practice tools, Leverage Amazon resources, Oversight of a leave event, Assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Remove barriers before, during, or after leave, Respond to employee impacting issues during leave, Ensure right communication occurs, Identify problems, Solve problems with limited information, Facilitate smooth return to work, Facilitate ramp-back plan, Educate managers on employee concerns, Educate business partners on employee concerns, Communicate regular updates to employees, Communicate regular updates to stakeholders, Ensure compliance with standard work, Ensure compliance with federal regulations, Ensure compliance with state regulations, Ensure compliance with company policy, Maintain system records, Consult with third-party administrator, Coordinate with third-party administrator, Partner with third-party administrator, Consult with HR, Coordinate with HR, Partner with HR, Consult with Safety, Coordinate with Safety, Partner with Safety, Consult with Legal, Coordinate with Legal, Partner with Legal, Consult with Payroll, Coordinate with Payroll, Partner with Payroll, Consult with Benefits, Coordinate with Benefits, Partner with Benefits, Consult with team members, Coordinate with team members, Partner with team members, Consult with other departments, Coordinate with other departments, Partner with other departments, Consult with other systems, Coordinate with other systems, Partner with other systems, Perform other duties as assigned", "teamCollaboration" : "Cross-functional environment; Partner with third-party administrator; Consult with HR; Coordinate with HR; Partner with HR; Consult with Safety; Coordinate with Safety; Partner with Safety; Consult with Legal; Coordinate with Legal; Partner with Legal; Consult with Payroll; Coordinate with Payroll; Partner with Payroll; Consult with Benefits; Coordinate with Benefits; Partner with Benefits; Consult with team members; Coordinate with team members; Partner with team members; Consult with other departments; Coordinate with other departments; Partner with other departments; Consult with other systems; Coordinate with other systems; Partner with other systems", "domainKnowledge" : "Leave of absence plans; Disability plans; Federal laws; State laws; Benefit plans", "domainList" : [ "leave-of-absence-plans", "disability-plans", "federal-laws", "state-laws", "benefit-plans" ], "domainSpecificKnowledge" : [ "Leave of absence plans", "Disability plans", "Federal laws", "State laws", "Benefit plans" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain system records", "problemSolvingSkills" : "Problem solving; Troubleshoot issues; Identify problems; Solve problems", "qualificationsBasic" : "Bachelor's degree or equivalent experience, Customer service, HR management, Case management, or Leave & Disability management experience, Intermediate MS Word, Excel, Access, Outlook, PowerPoint proficiency, Very good written and verbal Spanish (B2 CEFR), Very good written and verbal English (B2 CEFR)", "qualificationsPreferred" : "Critical thinking and problem-solving ability, Relationship building and influencing ability, Cross-functional environment experience, Time management and ownership of deliverables, Demonstrated communication skills (verbal and written), Prior Leave and/or Accommodation’s experience, Experience using case management systems, Experience reviewing cases for eligibility, Experience determining appropriate leave/disability pay benefits, Experience establishing/executing case management plan, Experience guiding employees/managers on leave, disability, HR, benefits, Experience working multiple projects independently, Experience in environment with changing priorities, Experience working with confidential information", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Poland, Slovakia and Czech Republic.* (!) Please submit your CV in English. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third-party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned Basic Qualifications: - Bachelor’s degree from accredited university or equivalent experience - Experience in customer service or Human Resource management or Case management or Leave & Disability management role - Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - Very good proficiency in written and verbal in Spanish (B2 CEFR) and English (B2 CEFR). - • Bachelor’s degree from accredited university or equivalent experience - • Experience in customer service or Human Resource management or Case management or Leave & Disability management role - • Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - • Very good proficiency in written and verbal in Spanish (B2 CEFR) and English (B2 CEFR). Preferred Qualifications: - Ability to apply critical thinking and identify issues for problem solving - Ability to build strong relationships and influence others while working in a cross functional environment - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodation’s experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - Experience working multiple projects or cases independently in environment with changing priorities - Experience working with confidential information. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with Spanish and English at Amazon Czech Republic Services s.r.o.. Skills: Case management, Leave of absence, Disability events, Spanish language. Initiate inquiries about leave and disability events. Respond to inquiries about leave and disability events", "postedDate" : "2026-06-13T18:52:40.508", "createdAt" : "2026-06-13T18:52:40.508", "lastUpdated" : "2026-06-15T07:00:32.189", "ingestTimestamp" : "2026-06-13T18:52:40.508", "mongoId" : "6a2a660d74d8ee00a062bbb1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10442391/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Adjudicate leaves", "Compliance with laws", "Compliance with policies", "System record maintenance", "Case management", "Leave of absence", "Disability events", "Spanish language", "Leave management", "Disability management", "Benefit administration", "Leave of absence plans", "Disability plans", "Federal laws", "State laws", "Benefit plans", "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 720.0835, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cda6774d8ee00a0a4c0b8", "title" : "Supplier Success Professional (B2B Customer Support) - Bilingual Spanish/English", "company" : "Avetta, LLC", "industry" : "SaaS", "salary" : { "min" : 20.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Calgary, Alberta, Canada", "locations" : [ "Calgary", "Alberta", "Canada", "Lehi", "Utah", "United States" ], "timestamp" : "2026-06-15T10:26:36.498", "fingerprint" : "de990e9bd1a4bb4c0a60552e2dea45b30751cddb32f7bebd542fcc7234b33554", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.avetta.com/careers/job?gh_jid=7772218003", "externalId" : "7772218003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Calgary", "state" : "Alberta", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "51.0456064,-114.0575410" } ], "locationText" : "Calgary, Alberta, Canada", "employmentType" : "FULL_TIME", "technicalSkills" : "CRM systems", "professionalSkills" : [ "Customer experience", "Compliance accuracy", "Service delivery" ], "hardSkillsList" : [ "Verify regulatory documents", "Process regulatory documents", "Log interactions", "Follow up interactions", "Support billing inquiries", "Support subscription inquiries" ], "softSkillsList" : [ "Adaptability", "Self-motivation" ], "hardSkills" : [ { "name" : "Verify regulatory documents", "level" : "intermediate" }, { "name" : "Process regulatory documents", "level" : "intermediate" }, { "name" : "Log interactions", "level" : "intermediate" }, { "name" : "Follow up interactions", "level" : "intermediate" }, { "name" : "Support billing inquiries", "level" : "intermediate" }, { "name" : "Support subscription inquiries", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Self-motivation" } ], "majorSkills" : "Customer support, Bilingual Spanish/English, Compliance documentation", "majorSkillsList" : [ "Customer support", "Bilingual Spanish/English", "Compliance documentation" ], "coreResponsibilities" : "Provide professional support, Resolve complex supplier issues, Verify regulatory documents, Process regulatory documents, Log all interactions, Follow up as needed, Support customer billing inquiries, Support subscription inquiries, Collaborate with internal departments, Resolve supplier needs, Improve service delivery, Participate in outbound campaigns, Participate in annual update verifications", "teamCollaboration" : "Internal departments", "domainKnowledge" : "Insurance; Safety manuals; OSHA; MSHA", "domainList" : [ "insurance", "safety-manuals", "osha", "msha" ], "domainSpecificKnowledge" : [ "Insurance", "Safety manuals", "OSHA", "MSHA" ], "toolProficiency" : [ "Salesforce", "Service Cloud" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Compliance documentation", "outcomesObjectives" : "Maintain high standards in interaction quality; Maintain high standards in verification accuracy; Maintain high standards in productivity metrics", "qualificationsBasic" : "Fully fluent in Spanish and English, 100% attendance for 8 weeks of training", "qualificationsPreferred" : "Prior experience in customer service, Prior experience in call center environments, Familiarity with compliance documentation, Familiarity with supplier onboarding", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty. SUMMARY This position requires being fully fluent in both Spanish and English.The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels. This role would require a hybrid schedule in our Calgary office (Tues-Thur in office, Mon/Fri work from home). This position will start on August 10, 2026, and requires 100% attendance for 8 weeks of training. Pay rate: $20.50 CAD/hour ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide professional support to Avetta customers via phone, email, chat, and other service channels Resolve complex supplier issues with a focus on customer experience and compliance accuracy Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed Support customer billing and subscription inquiries Collaborate with internal departments to resolve supplier needs and improve service delivery Participate in outbound campaigns and annual update verifications Maintain high standards in interaction quality, verification accuracy, and productivity metrics Regular and predictive attendance IDEAL QUALIFICATIONS: Prior experience in customer service or call center environments preferred Strong written and verbal communication skills Proficiency with PC applications and CRM systems (Salesforce preferred) High attention to detail, adaptability, and self-motivation Demonstrated ability to learn and apply new systems and processes Familiarity with compliance documentation and supplier onboarding is a plus High tolerance for stress and ability to manage multiple priorities Fluency in verbal & written communication for additional language as required by posting and business need #LI-HYBRID", "summaryDescription" : "Supplier Success Professional (B2B Customer Support) - Bilingual Spanish/English at Avetta, LLC. Skills: Customer support, Bilingual Spanish/English, Compliance documentation. Provide professional support. Resolve complex supplier issues", "postedDate" : "2026-06-14T09:20:19.334", "createdAt" : "2026-06-14T09:20:19.334", "lastUpdated" : "2026-06-15T10:26:36.498", "ingestTimestamp" : "2026-06-14T09:20:19.334", "mongoId" : "6a2cda6774d8ee00a0a4c0b8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Verify regulatory documents", "Process regulatory documents", "Log interactions", "Follow up interactions", "Support billing inquiries", "Support subscription inquiries", "Adaptability", "Self-motivation", "Customer support", "Bilingual Spanish/English", "Compliance documentation", "Customer experience", "Compliance accuracy", "Service delivery", "Insurance", "Safety manuals", "OSHA", "MSHA", "Salesforce", "Service Cloud" ], "skillCount" : 20, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 713.8522, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30a1e0f292fd229c116c4c", "title" : "Principal Consultant — Leadership Development (Bilingual Arabic and English)", "company" : "Gallup", "salary" : { "min" : 600000.0, "max" : 900000.0, "currency" : "SAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Principal Consultant in Riyadh, Saudi Arabia, adjusted for executive seniority and the consulting industry." }, "location" : "Riyadh", "locations" : [ "Riyadh" ], "timestamp" : "2026-06-16T13:05:40.882", "fingerprint" : "dbe89fea01e86c602b1e46c1636172ee2cfab7cccb8b6214eae07d44a1804e78", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/gallup/jobs/4156687009", "externalId" : "4156687009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Riyadh", "country" : "Saudi Arabia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "24.6389160,46.7160104" } ], "locationText" : "Riyadh, Saudi Arabia", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 15, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "rawDescription" : "Help executives reimagine how they lead, develop teams and achieve performance breakthroughs. In this role, you will guide executives in how they think, lead and achieve — unlocking their full potential. Backed by Gallup’s globally recognized research on strengths, engagement and leadership, you’ll design and deliver transformational consulting, coaching, workshops and leadership development programs for all levels of leaders. With your strategic thinking, analytical mindset and authenticity, you’ll build trusted relationships with senior leaders, challenge the status quo, introduce new ideas, and advise with courage and confidence. If you’re passionate about helping executives develop exceptional workplaces, managers and teams, bring your expertise, credibility and influence to Gallup. Apply today! What You’ll Do Conduct initial consultations and needs assessments to develop a deep understanding of client challenges and diagnose business needs and opportunities Design and deliver customized learning solutions that blend Gallup’s analytics with clients’ strategic priorities Lead executive-level sessions, envisioning workshops, alignment meetings and coaching that help leaders elevate performance, strengthen culture and achieve measurable business results Master concepts linked to culture transformation, strengths development, employee engagement, performance and management principles, and coaching to help leaders, managers and individuals maximize their potential Who We Want Executive advisers who influence senior leaders’ decisions with trust, presence, expertise and authority Analytical thinkers who translate complex data and behavioral research into strategic initiatives for leadership performance High achieverswho thrive in a demanding, fast-paced, collaborative and goal-oriented environment Courageous communicators who deliver honest feedback and hard truths with boldness, sophistication and care Dynamic facilitators who command a room with executive presence, energy and storytelling, inspiring leaders to act on what they learn What You Need Bachelor’s degree required, preferably in business, psychology or sociology Master’s degree or Ph. D. is a plus At least 15 years of experience in executive facilitation, consulting, or corporate learning and development required Demonstrated experience working with senior executives and advising on leadership, engagement or cultural transformation initiatives required Full fluency in Arabic and English required Ability to travel at least 80% of the time required Gallup-Certified Strengths Coach certification or International Coaching Federation certification preferred Experience using AI for research, analysis or content development preferred What You’ll Experience Mission-driven work: Make a meaningful difference in the world with your unique contributions, commitment to service and exceptional outcomes. An empowering culture: Collaborate with smart, passionate people who love what they do and welcome your ideas, perspectives and experiences. Learning and development: Grow in your career as we invest in what you do best, encourage curiosity and create an environment where it’s safe — and expected — to challenge the status quo. Brand strength, startup energy: Thrive in an innovative environment backed by a trusted brand. A landmark workplace: Enjoy working in the heart of Riyadh’s Al Faisaliah Tower, boasting captivating views of the Riyadh skyline. About Gallup At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Learn more about our work and life at Gallup. Gallup offers a robust benefits package that includes competitive pay; medical, life and critical illness insurance; a retirement savings program; an employee stock ownership program; mass transit reimbursement; family-building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates’ wellbeing. Gallup is an equal opportunity employer. Employment decisions are based on qualifications and business needs. We value diversity and are committed to an inclusive workplace. To review Gallup’s Privacy Statement, please click this link: https://www.gallup.com/privacy. This privacy policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage and delete your information. Your application and the information you provide will be processed and stored in the United States. Agencies: We are not partnering with agencies for this role, nor will we accept unsolicited résumés or be responsible for any fees or expenses related to such unsolicited résumés and/or applicants. #LI-Hybrid #LI-TF1", "summaryDescription" : "Principal Consultant — Leadership Development (Bilingual Arabic and English) at Gallup", "postedDate" : "2026-06-16T03:17:06.121", "createdAt" : "2026-06-16T03:17:06.121", "lastUpdated" : "2026-06-16T13:05:40.882", "ingestTimestamp" : "2026-06-16T03:17:06.121", "mongoId" : "6a30a1e0f292fd229c116c4c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 0.8888889, "_score" : 705.15625, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca0d574d8ee00a09a3766", "title" : "Presales Solutions Engineer - Spanish & English Bilingual", "company" : "Absorb Software", "industry" : "Sales", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Presales Solutions Engineer in the US SaaS industry, adjusted for bilingual skills and remote work." }, "location" : "Remote US", "locations" : [ "Remote US" ], "timestamp" : "2026-06-15T14:05:50.818", "fingerprint" : "eb8d46a0fe27ddddd9bec91e5683e635da24057e2684287603672d11d24cf34b", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/absorblms/169ebd22-53f8-475b-b15a-cfb0811c02db/application", "externalId" : "169ebd22-53f8-475b-b15a-cfb0811c02db", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "technicalSkills" : "AbsorbLMS, Salesforce, SharePoint, Confluence, Zoom", "professionalSkills" : [ "Client-facing expertise", "Technical questions", "Use case", "Integration questions", "RFIs" ], "hardSkillsList" : [ "Technical demonstrations", "Trial portal customization", "Troubleshooting issues", "Technical questionnaires", "Functionality questionnaires" ], "softSkillsList" : [ "Active listening", "Critical thinking", "Influencing skills" ], "hardSkills" : [ { "name" : "Technical demonstrations", "level" : "intermediate" }, { "name" : "Trial portal customization", "level" : "intermediate" }, { "name" : "Troubleshooting issues", "level" : "intermediate" }, { "name" : "Technical questionnaires", "level" : "intermediate" }, { "name" : "Functionality questionnaires", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Active listening" }, { "name" : "Critical thinking" }, { "name" : "Influencing skills" } ], "majorSkills" : "Solutions Engineering, Client demonstrations, Technical support", "majorSkillsList" : [ "Solutions Engineering", "Client demonstrations", "Technical support" ], "coreResponsibilities" : "Attend and perform Technical On-line Demonstrations, Create and customize trial portals, Build out use cases for prospects, Solve any integration questions, Troubleshoot any issues, Respond to technical questionnaires, Respond to functionality questionnaires, Assist proposals team in responding to RFIs, Answer use case questions, Answer technical questions, Attend on-site demos", "teamCollaboration" : "Working with Sales and Account Executives; Work with the Sales Executive; Attend on-site demos with Account and Sales Executives", "domainKnowledge" : "Learning management system; E-learning trends; Enterprise solutions; Enterprise clients; Large organizations; SaaS; Software sales; Solution selling; Complex deal structures", "domainList" : [ "learning-management-system", "e-learning-trends", "enterprise-solutions", "enterprise-clients", "large-organizations", "saas", "software-sales", "solution-selling", "complex-deal-structures" ], "domainSpecificKnowledge" : [ "Learning management system", "E-learning trends", "Enterprise solutions", "Enterprise clients", "Large organizations", "SaaS", "Software sales", "Solution selling", "Complex deal structures" ], "toolProficiency" : [ "AbsorbLMS", "Salesforce", "SharePoint", "Confluence", "Zoom" ], "communicationSkills" : "Master communicator; Presenting a demo", "continuousLearning" : "Staying ahead of e-learning trends; Growth opportunities", "problemSolvingSkills" : "Solve complex problems; Troubleshoot any issues", "outcomesObjectives" : "Bring clients’ unique learning needs alive; Make their hopes and dreams come to fruition; Keep your prospects engaged; Ensure prospect's journey is second to none", "qualificationsBasic" : "Completion of a post-secondary degree or certification", "qualificationsPreferred" : "Technical background and client-facing sales support experience, Experience in SaaS, software sales, or sales support, Spanish–English bilingual proficiency", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "\"Joining Absorb as a Solutions Engineer was the best career move I've made. I get to blend my technical skills with client-facing expertise, all while working alongside brilliant minds and under incredible leadership. From customizing our LMS for unique industry needs to staying ahead of e-learning trends, there's always something new to tackle. The growth opportunities here are unparalleled – both professionally and personally.\" - Jessica Devine, Solutions Engineer About the role: We are looking for our next Presales Solutions Engineer, a master communicator with the ability to bring our clients’ unique learning needs alive in a test environment. Active listening and creativity are your superpowers and you’re known for delivering results, inspiring optimism and loving what you do! You will be working with our Sales and Account Executives and taking the driver's seat in assisting prospective clients to make their hopes and dreams come to fruition, putting their thoughts to paper and presenting a demo that suits their system needs. You will be able to assist clients with any technical questions they may have. Your eagerness, expertise, and interest will allow you to keep your prospects engaged and let you work with the Sales Executive to ensure that the prospect's journey is second to none. Absorb Software: Remote Work Culture https://absorb.wistia.com/medias/c2j8zl32u5?wvideo=c2j8zl32u5 What you’ll do: - Attend and perform Technical On-line Demonstrations for potential clients. - Create and customize trial portals to help demonstrate the importance and use of the LMS. - Build out use cases for prospects and solve any integration questions that they would have. - Troubleshoot any issues that a prospect encounters in the LMS. - Respond to technical questionnaires and/or functionality questionnaires. - Assist the proposals team in responding to RFIs by answering any use case or technical. questions a prospect might have. - Attend on-site demos with Account and Sales Executives. What you’ll bring: - Innovative mindset with the ability to think critically and solve complex problems in an Enterprise environment. - Results-oriented drive with a strong track record of managing multiple priorities and large-scale timelines, particularly in Enterprise-level projects or clients. - Strong interpersonal, communication, and influencing skills, with the ability to navigate and build relationships across Enterprise stakeholders. - Completion of a post-secondary degree or certification, ideally aligned with business, technology, or a related field applicable to Enterprise solutions. - Spanish–English bilingual proficiency (written and verbal) is considered a strong asset. Additional preferred qualifications: - A combination of technical background and client-facing sales support experience, ideally supporting Enterprise clients or large organizations. - Experience in SaaS, software sales, or sales support, with exposure to Enterprise-level contracts, solution selling, or complex deal structures. Technologies we use: - AbsorbLMS, Salesforce, SharePoint, Confluence, Zoom Are you ready to become an Absorber? What we offer: - Fully remote-first work with flexible work arrangements - Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location - New Hire Equipment Allowance and monthly Flex Allowance to support your success - Endless opportunity for career growth and internal mobility - Employee driven DE&I programs Who are we? Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity. Our online learning platform combines forward-thinking technology built to scale as our customer’s organizations grow. We empower learners to enrich their lives, workplaces and communities. Our values are simple: - We achieve exceptional results by genuinely caring about each other and the work we do - We’re united, and we grow through our commitment to elevating continual learning! Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. In the event a current Absorb employee would like to apply for this role they will inform their supervisor prior to submitting their application. Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications.", "summaryDescription" : "Presales Solutions Engineer - Spanish & English Bilingual at Absorb Software. Skills: Solutions Engineering, Client demonstrations, Technical support. Attend and perform Technical On-line Demonstrations. Create and customize trial portals", "createdAt" : "2026-06-14T09:35:34.693", "lastUpdated" : "2026-06-15T14:05:50.818", "ingestTimestamp" : "2026-06-14T09:35:34.693", "mongoId" : "6a2ca0d574d8ee00a09a3766", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Technical demonstrations", "Trial portal customization", "Troubleshooting issues", "Technical questionnaires", "Functionality questionnaires", "Active listening", "Critical thinking", "Influencing skills", "Solutions Engineering", "Client demonstrations", "Technical support", "Client-facing expertise", "Technical questions", "Use case", "Integration questions", "RFIs", "Learning management system", "E-learning trends", "Enterprise solutions", "Enterprise clients", "Large organizations", "SaaS", "Software sales", "Solution selling", "Complex deal structures", "AbsorbLMS", "Salesforce", "SharePoint", "Confluence", "Zoom" ], "skillCount" : 30, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 690.1591, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8d8874d8ee00a0979470", "title" : "Bilingual Inbound Client Engagement Specialist (English/Spanish)", "company" : "Positive Development", "industry" : "Operations", "salary" : { "min" : 60000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T05:22:11.197", "fingerprint" : "ab952d21f6c731eefbe725ecb7246396cd99085d02c419bece09e44224769653", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/positive-development/abe30a9b-3ab5-49f3-9ce3-a72bd2493a2c/application", "externalId" : "abe30a9b-3ab5-49f3-9ce3-a72bd2493a2c", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "technicalSkills" : "CRM systems, Intake platforms, Workflow management tools, Electronic health records", "professionalSkills" : [ "Client engagement", "Care coordination", "Lead conversion", "Demand management", "Data quality", "Process refinement" ], "hardSkillsList" : [ "Qualification criteria application", "Information collection", "Information validation", "System entry", "Pipeline maintenance", "Data accuracy maintenance", "Outreach tracking", "Outcome tracking", "Conversion status tracking", "Referral source tracking", "Non-conversion reason tracking" ], "softSkillsList" : [ "Clarity" ], "hardSkills" : [ { "name" : "Qualification criteria application", "level" : "intermediate" }, { "name" : "Information collection", "level" : "intermediate" }, { "name" : "Information validation", "level" : "intermediate" }, { "name" : "System entry", "level" : "intermediate" }, { "name" : "Pipeline maintenance", "level" : "intermediate" }, { "name" : "Data accuracy maintenance", "level" : "intermediate" }, { "name" : "Outreach tracking", "level" : "intermediate" }, { "name" : "Outcome tracking", "level" : "intermediate" }, { "name" : "Conversion status tracking", "level" : "intermediate" }, { "name" : "Referral source tracking", "level" : "intermediate" }, { "name" : "Non-conversion reason tracking", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Clarity" } ], "majorSkills" : "Client engagement, Inbound queue management, Lead qualification, Client onboarding", "majorSkillsList" : [ "Client engagement", "Inbound queue management", "Lead qualification", "Client onboarding" ], "coreResponsibilities" : "Manage inbound inquiry queue, Conduct outbound outreach, Apply qualification criteria, Convert qualified leads, Monitor inbound queue health, Minimize lead leakage, Minimize response delays, Escalate high priority leads, Collect preliminary information, Validate preliminary information, Ensure accurate system entry, Provide warm handoffs, Maintain clean pipelines, Ensure qualified families enter intake, Maintain high data accuracy, Track outreach attempts, Track contact outcomes, Track conversion status, Track referral sources, Track reasons for non conversion, Identify patterns in lead drop off, Identify patterns in disqualification, Identify patterns in delays, Surface insights to Director, Adhere to service-level expectations", "teamCollaboration" : "Handoffs to Intake Coordinators; Support Intake Coordinators", "domainKnowledge" : "Healthcare intake processes; Behavioral health; Developmental services; Care coordination; Payer requirements; Authorization processes; Eligibility processes; Autistic individuals support; Therapeutic settings", "domainList" : [ "healthcare-intake-processes", "behavioral-health", "developmental-services", "care-coordination", "payer-requirements", "authorization-processes", "eligibility-processes", "autistic-individuals-support", "therapeutic-settings" ], "domainSpecificKnowledge" : [ "Healthcare intake processes", "Behavioral health", "Developmental services", "Care coordination", "Payer requirements", "Authorization processes", "Eligibility processes", "Autistic individuals support", "Therapeutic settings" ], "toolProficiency" : [ "CRM", "EHR" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "System entry; Client documentation", "outcomesObjectives" : "Qualified lead conversion; Responsiveness; Throughput; Reduced drop-off; Reduced backlog; Reduced leakage; Response time; Conversion rate from inquiry to intake; Data quality", "qualificationsBasic" : "3+ years experience in healthcare, behavioral health, developmental services, care coordination, or client engagement roles, Experience working within large, multi-site systems or complex operational environments, Demonstrated success managing very high-volume inbound queues, competing priorities, and rapid turnaround expectations, Understanding of healthcare intake processes, documentation requirements, referral coordination and insurance workflows, Excellent verbal and written communication ability, High proficiency with CRM systems, intake platforms, and workflow management tools, Organizational skills with keen attention to detail and accuracy", "qualificationsPreferred" : "Experience supporting autistic individuals or families in developmental, behavioral health, or therapeutic settings, Knowledge of payer requirements, authorizations, and eligibility processes in healthcare or human services, Experience working in a growing or evolving organization where processes are being continuously refined", "remoteFriendly" : true, "rawDescription" : "Position Title: Bilingual Inbound Client Engagement Specialist (English/Spanish) Reports To: Director, Client Engagement Schedule: Monday-Friday 10AM-7PM Central Time Job Type: Full-Time, Salary $60-$65k + Benefits Only considering candidates located in central and mountain time - all other time zones will be rejected. Position Summary: The Inbound Client Engagement Specialist is responsible for managing Positive Development’s inbound client inquiry queue and supporting the intake process with a strong emphasis on qualified lead conversion, responsiveness, and throughput. This role serves as a critical operational bridge between initial inquiry and full intake processing, ensuring that interested and eligible families are promptly engaged, guided, and converted into active intake workflows. The Specialist owns real-time inbound demand management—prioritizing inquiries, making timely outbound outreach, qualifying leads, reducing drop‑off, and ensuring clean handoffs to Intake Coordinators for full onboarding. Success in this role is measured by response time, conversion rate from inquiry to intake, data quality, and reduced backlog or leakage in the inbound funnel. This is a fast‑paced, execution‑heavy role requiring strong judgment, urgency, and comfort operating in high‑volume environments while maintaining warmth, clarity, and professionalism with families and referral sources. The Inbound Client Engagement Specialist must quickly build trust with families and referring providers, clearly articulate Positive Development’s model, screen and help families understand next steps. Key Responsibilities: • Actively manage the inbound inquiry queue across phone, email, web forms, and referral channels, ensuring timely first contact with all new families. • Conduct prompt outbound outreach to qualified inquiries to confirm interest, screen for service fit, and guide families into the intake process. • Apply consistent qualification criteria to determine readiness, eligibility, and next steps for each inquiry. • Convert qualified leads into active intakes by clearly articulating service value, setting expectations, and removing barriers to engagement. • Monitor inbound queue health, aging, and follow-up cadence to minimize lead leakage and response delays. • Escalate high priority or time sensitive leads as needed to ensure timely processing. • Collect and validate preliminary information required to initiate intake (demographics, referral source, presenting need, insurance basics). • Ensure accurate and complete system entry before handoff to Intake Coordinators. • Provide warm, structured handoffs to Intake Coordinators, including clear documentation of client status, urgency, and outstanding needs. • Support Intake Coordinators by maintaining clean pipelines and ensuring only qualified families enter full intake workflows. • Maintain high data accuracy across CRM and electronic health records (EHRs). • Track outreach attempts, contact outcomes, conversion status, referral sources, and reasons for non conversion. • Identify patterns in lead drop off, disqualification, or delays and surface insights to the Director of Client Engagement. • Adhere to defined service-level expectations for response time, documentation, and follow-up. Qualifications: • 3+ years of experience in healthcare, behavioral health, developmental services, care coordination, or client engagement roles. • Experience working within large, multi-site systems or complex operational environments. • Demonstrated success managing very high-volume inbound queues, competing priorities, and rapid turnaround expectations. • Strong understanding of healthcare intake processes, documentation requirements, referral coordination and insurance workflows. • Excellent verbal and written communication skills; ability to communicate with empathy, professionalism, and clarity. • High proficiency with CRM systems, intake platforms, and workflow management tools. • Strong organizational skills with keen attention to detail and accuracy. • Experience supporting autistic individuals or families in developmental, behavioral health, or therapeutic settings is preferred. • Knowledge of payer requirements, authorizations, and eligibility processes in healthcare or human services. • Experience working in a growing or evolving organization where processes are being continuously refined. About Positive Development: Positive Development is the leading provider of developmental autistic services, committed to expanding access to high-quality, evidence-based care. We are focused on scaling our model, improving clinical outcomes, and optimizing our workforce to deliver exceptional client experiences. ", "summaryDescription" : "Bilingual Inbound Client Engagement Specialist (English/Spanish) at Positive Development. Skills: Client engagement, Inbound queue management, Lead qualification, Client onboarding. Manage inbound inquiry queue. Conduct outbound outreach", "createdAt" : "2026-06-14T21:50:10.241", "lastUpdated" : "2026-06-16T05:22:11.197", "ingestTimestamp" : "2026-06-14T21:50:10.241", "mongoId" : "6a2c8d8874d8ee00a0979470", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 60000, "salaryAnnualMax" : 65000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Qualification criteria application", "Information collection", "Information validation", "System entry", "Pipeline maintenance", "Data accuracy maintenance", "Outreach tracking", "Outcome tracking", "Conversion status tracking", "Referral source tracking", "Non-conversion reason tracking", "Clarity", "Client engagement", "Inbound queue management", "Lead qualification", "Client onboarding", "Care coordination", "Lead conversion", "Demand management", "Data quality", "Process refinement", "Healthcare intake processes", "Behavioral health", "Developmental services", "Payer requirements", "Authorization processes", "Eligibility processes", "Autistic individuals support", "Therapeutic settings", "CRM", "EHR" ], "skillCount" : 31, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 683.3222, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c966674d8ee00a098f6f8", "title" : "Bilingual English and Spanish Member Loyalty Representative", "company" : "Oportun", "industry" : "FinTech", "salary" : { "min" : 17.0, "max" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Commerce St San Antonio", "locations" : [ "Commerce St San Antonio" ], "timestamp" : "2026-06-15T09:24:24.141", "fingerprint" : "ad91ba0b882104302473a9d532a9562267f21be603a8eb1a7f15184007311df5", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/oportun/jobs/4704847005", "externalId" : "4704847005", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Antonio", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.4246002,-98.4951405" } ], "locationText" : "San Antonio, Texas, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "IPads, QR codes", "professionalSkills" : [ "Customer service", "Cashier", "Sales", "Hospitality", "Member outreach", "Community outreach", "Marketing events" ], "hardSkillsList" : [ "Transaction processing", "Administrative tasks" ], "hardSkills" : [ { "name" : "Transaction processing", "level" : "intermediate" }, { "name" : "Administrative tasks", "level" : "intermediate" } ], "majorSkills" : "Member loyalty, Sales, Customer service", "majorSkillsList" : [ "Member loyalty", "Sales", "Customer service" ], "coreResponsibilities" : "Welcome members, Provide quality service, Process all transactions, Engage with people, Encourage store visits, Assist with applications, Support outreach events, Educate community, Use iPads, Assist with scanning QR codes, Perform light housekeeping, Keep work area inviting, Use computer for tasks, Service members, Stand, assisting, Unpack office supplies, Store office supplies, Travel between work locations", "teamCollaboration" : "Key member of team", "domainKnowledge" : "Financial services; Affordable credit", "domainList" : [ "financial-services", "affordable-credit" ], "domainSpecificKnowledge" : [ "Financial services", "Affordable credit" ], "toolProficiency" : [ "IPads", "Scanners" ], "communicationSkills" : "Educating members", "continuousLearning" : "Paid training", "specialRequirements" : "Work outdoors year-round, Travel between locations", "qualificationsBasic" : "Bilingual English/Spanish, Outgoing, sales-focused, Enjoy speaking with people, Love to help members, Available for weekends, Flexible rotating schedule, Reliable, predictable attendance, Willing to work outdoors, Lift up to 25 pounds, Basic computer skills, Operate office equipment, Organize and file documents", "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT OPORTUN Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $21.3 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually. WORKING AT OPORTUN Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups. POSITION OVERVIEW Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future. RESPONSIBILITIES Welcome members with a warm greeting and provide quality member service. Seamlessly process all transactions, while following company policies Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications. Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications. Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed. Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members. Stand while assisting members; sitting is allowed during non-member-facing tasks. Occasionally unpack and store office or cleaning supplies. Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute. Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now. REQUIRED QUALIFICATIONS Must be bilingual (English/Spanish). Must be outgoing, sales-focused, and enjoy speaking with people. Must love to help members, including prospective members through outreach and educational activities. Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks. Must have regular, reliable, and predictable attendance to support store operations. Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities. Ability to lift and/or move objects up to 25 pounds, as needed. Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads. Ability to organize and file paper documents. AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance Accident coverage Paid Time Off 16 paid hours (VTO) to participate in volunteer activities each year Employee Assistance Fund (OEAF) 401(k) retirement savings Travel Assistance Paid Training Competitive pay, plus sales incentives $$$ Growth opportunities Flexible schedules Opportunity to positively impact your community The base hourly rate for this full-time position is $17.00 - $18.00. Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting. Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.” We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate. California applicants can find a copy of Oportun's CCPA Notice here: https://oportun.com/privacy/california-privacy-notice/. We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).", "summaryDescription" : "Bilingual English and Spanish Member Loyalty Representative at Oportun. Skills: Member loyalty, Sales, Customer service. Welcome members. Provide quality service", "postedDate" : "2026-06-14T06:07:20.824", "createdAt" : "2026-06-14T06:07:20.824", "lastUpdated" : "2026-06-15T09:24:24.141", "ingestTimestamp" : "2026-06-14T06:07:20.824", "mongoId" : "6a2c966674d8ee00a098f6f8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35360, "salaryAnnualMax" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Transaction processing", "Administrative tasks", "Member loyalty", "Sales", "Customer service", "Cashier", "Hospitality", "Member outreach", "Community outreach", "Marketing events", "Financial services", "Affordable credit", "IPads", "Scanners" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 678.1141, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca46c74d8ee00a09b1d29", "title" : "Registered Behavior Technician Bilingual English/Spanish", "company" : "FronteraCare", "industry" : "Healthcare", "salary" : { "min" : 20.0, "max" : 27.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Hobbs, New Mexico, United States", "locations" : [ "Hobbs", "New Mexico", "United States" ], "certifications" : [ "RBT Credential" ], "timestamp" : "2026-06-15T03:29:53.262", "fingerprint" : "0ed5d066110dd1daf120df7cf65f49bc80df46320183f48f604912eea62644ea", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/fronteracare/jobs/5058530007", "externalId" : "5058530007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hobbs", "state" : "New Mexico", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7027017,-103.1355302" } ], "locationText" : "Hobbs, New Mexico, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Skill acquisition", "Functional communication", "School readiness" ], "hardSkillsList" : [ "ABA therapy implementation", "Progress note completion" ], "hardSkills" : [ { "name" : "ABA therapy implementation", "level" : "intermediate" }, { "name" : "Progress note completion", "level" : "intermediate" } ], "majorSkills" : "Applied Behavior Analysis", "majorSkillsList" : [ "Applied Behavior Analysis" ], "coreResponsibilities" : "Partner with BCBAs, Provide therapy, Create learning experiences, Use positive reinforcement, Complete daily progress notes, Create environment for skill acquisition, Implement strategies at home, Implement strategies in community", "teamCollaboration" : "Collaborate with families; Supportive community", "domainKnowledge" : "Autism Spectrum Disorder; Applied Behavior Analysis", "domainList" : [ "autism-spectrum-disorder", "applied-behavior-analysis" ], "domainSpecificKnowledge" : [ "Autism Spectrum Disorder", "Applied Behavior Analysis" ], "communicationSkills" : "Clear communication", "documentationSkills" : "Daily progress notes", "continuousLearning" : "Ongoing training; Development opportunities; 40-hour training; Competency assessments; Exam support; Regular team meetings; Supervision with BCBAs", "specialRequirements" : "Ability to lift 50 lbs, Ability to sit on floors, Ability to move quickly", "outcomesObjectives" : "Help children thrive; Unlock their potential; Achieve their goals; Build skills; Gain confidence", "qualificationsBasic" : "High school graduation, At least 18 years of age, Reliable transportation, Ability to lift 50 lbs, Ability to sit on floors, Ability to move quickly", "qualificationsPreferred" : "College enrollment or degree", "workSiteFlexibility" : "Flexible", "rawDescription" : "FronteraCare delivers life-changing autism services to children and families across New Mexico and Colorado. We provide high quality diagnostic evaluations and ABA therapy, partnering closely with parents, grandparents, foster parents, and other caregivers to create individualized care plans rooted in each child's unique strengths, needs, and family context. Our clinicians are committed to evidence-based, compassionate care that helps children with autism thrive. We believe the best outcomes are when families are at the heart of the treatment. By combining clinical expertise with family insights, we help children build skills, gain confidence, and thrive. Our Mission Our mission is to expand access to exceptional diagnostic and behavioral healthcare for every child, no matter where they live or their circumstances. Make a Difference in Lives: Join Our Thriving ABA Team as a Registered Behavior Technician! Are you passionate about helping children and families navigate the challenges of Autism Spectrum Disorder? Do you find joy in seeing positive change through evidence-based practices? FronteraCare is seeking dedicated and compassionate Behavior Technicians (BT) or Registered Behavior Technicians (RBT) to join our dynamic team. Why FronteraCare? Make a real impact: Your work will directly influence the lives of children and families, helping them unlock their potential and achieve their goals. Join a supportive community: We're a passionate team of professionals who collaborate and learn from each other, creating a positive and encouraging environment. Career growth opportunities: We invest in ongoing training and development, so you can expand your skills and advance your career in Applied Behavior Analysis (ABA). Competitive compensation and benefits: We offer competitive pay, comprehensive benefits, and a chance to contribute to a mission-driven organization. Recognition for experience: Join FronteraCare as a certified RBT and receive a retention bonus in appreciation of the skills and dedication you bring to the team. What You'll Do: Partner with Board Certified Behavior Analysts (BCBAs) to provide therapy that transforms lives. Create engaging and effective learning experiences for children with Autism Spectrum Disorder (ASD). Use clear communication and positive reinforcement to help children reach their full potential. Complete daily progress notes related to the implementation of the intervention plan. Create an environment that fosters skill acquisition, functional communication, and school readiness for children. Collaborate with families to implement strategies at home and in the community. Who You Are: You're passionate about helping children and families. You're a natural communicator and enjoy building relationships. You're organized, detail-oriented, and committed to quality. You're eager to learn and grow Required Qualifications: Proof of high school graduation (Diploma or GED) College enrollment or degree preferred At least 18 years of age Health & Safety Requirements: Reliable transportation Ability to lift 50 lbs, sit on floors and/or child-sized furniture, and quickly move from a seated position to running stance Training and Development: Personalized Development Opportunities: We believe in investing in our team's success. You'll have access to comprehensive training and resources to expand your skills and knowledge in ABA, tailored to your unique needs and goals. RBT Credential Support: Earning your RBT credential opens doors in the ABA field. We provide the resources and support you need to achieve this milestone, including 40-hour training, competency assessments, and exam support. Continuous Learning: Our supportive community fosters constant growth. Through regular team meetings, supervision with BCBAs, and ongoing learning opportunities, you'll stay at the forefront of ABA practices. Empowering Environment: We believe in providing a collaborative and encouraging atmosphere where you can ask questions, seek guidance, and feel supported in your professional journey. The pay range for this role is between $20.70-27.60 per hour depending on experience. Ready to make a difference? We'd love to hear from you! Apply today and join our team of dedicated professionals who are changing lives, one child at a time. We have determined a salary range for this position that takes into account several factors including experience, knowledge, education, skills, and abilities. Please note that the salary information is a general guideline and the exact salary will be determined based on the individual’s qualifications and experience, with consideration given to the factors listed above. All full-time employee benefits include health benefits, 401(k) plan, and PTO per year. Compensation $20.70—$27.60 USD Why Join Us At Frontera Care, you will be part of a mission-driven, supportive team making a real difference for children and families. We provide the tools, resources, collaboration you need to focus on what matters most: delivering high-quality, family-centered care. If you are passionate about helping children with autism, and want to grow your career while transforming access to care, accessible healthcare, we would love to welcome you to our team.", "summaryDescription" : "Registered Behavior Technician Bilingual English/Spanish at FronteraCare. Skills: Applied Behavior Analysis. Partner with BCBAs. 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"2026-06-15T05:46:47.006", "fingerprint" : "48cdc7d8eb1dc878539e33ee9a6a2ecccddec351096000cbbbfdf91ddef3f999", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/WJCompany/744000131937625-logistics-coordinator-bilingual-english-spanish-", "externalId" : "744000131937625", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Miami", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.7741566,-80.1935973" } ], "locationText" : "Miami, Florida, United States", "employmentType" : "CONTRACT", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Logistics", "Freight management", "Supply chain" ], "hardSkillsList" : [ "Data entry", "Documentation", "Quotations", "Billing", "Inventory management", "Cost analysis", "Performance reporting" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Documentation", "level" : "intermediate" }, { "name" : "Quotations", "level" : "intermediate" }, { "name" : "Billing", "level" : "intermediate" }, { "name" : "Inventory management", "level" : "intermediate" }, { "name" : "Cost analysis", "level" : "intermediate" }, { "name" : "Performance reporting", "level" : "intermediate" } ], "majorSkills" : "Logistics coordination, Freight management, Customer service", "majorSkillsList" : [ "Logistics coordination", "Freight management", "Customer service" ], "coreResponsibilities" : "Coordinate transportation of cargo, Communicate with customers, Communicate with account agents, Streamline ocean inbound and outbound freight, Manage operation for timely delivery, Generate shipping documentation, Coordinate transportation providers, Provide quotations to customers, Send invoices for completed cases, Provide billing team documentation, Cover operations for co-loading, Cover intercompany shipments, Cover transfer billing cases, Create daily inventory, Manage customer service goals, Monitor product lead-times, Respond to customer requests, Serve as main point of contact, Communicate high volume customer accounts, Report high volume customer accounts, Support high volume customer accounts, Eliminate constraints, Meet objectives, Maintain excellent relationships, Plan cost of service, Analyze cost of service, Compare cost of service, Update shipment status, Trace shipment status, Track shipment status, Report Supply Chain KPIs, Develop performance metrics, Evaluate operating performance, Manage organizational goals, Consider time objectives, Consider budget objectives, Consider Business Unit objectives, Work with Pricing Department, Maintain relationship with vendors", "teamCollaboration" : "Work with Pricing Department; Maintain relationship with vendors", "domainKnowledge" : "Ocean freight; Land freight; Air freight; Inbound freight; Outbound freight; Co-loading; Intercompany shipments; Transfer billing; Logistics Service Providers", "domainList" : [ "ocean-freight", "land-freight", "air-freight", "inbound-freight", "outbound-freight", "co-loading", "intercompany-shipments", "transfer-billing", "logistics-service-providers" ], "domainSpecificKnowledge" : [ "Ocean freight", "Land freight", "Air freight", "Inbound freight", "Outbound freight", "Co-loading", "Intercompany shipments", "Transfer billing", "Logistics Service Providers" ], "communicationSkills" : "Customer communication; Account agent communication; Vendor communication", "documentationSkills" : "Generate shipping documentation; Provide billing documentation", "problemSolvingSkills" : "Problem solving; Streamlining operations; Eliminate constraints", "outcomesObjectives" : "Achieve high customer service goals; Meet objectives", "qualificationsBasic" : "High school diploma/GED required, At least 2 jobs experience in logistics for 6 months", "qualificationsPreferred" : "Bachelors in related degree preferred, Bilingual English/Spanish is preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. * Coordinate transportation of cargo from origin to final destination. * Communicate with, customers to achieve profitable deals. * Communicate effectively with account agents to accommodate client instructions. * Responsible for streamlining ocean inbound and outbound freight/ * Manage the operation to ensure timely delivery via Ocean/Land/Air. * Generate shipping documentation. * Coordinating transportation providers to ensure prompt and proper movement of shipments * Provide different types of quotations to customers / Send invoices for completed cases. * Provide billing team documentation from beginning to end of all involved transactions that includes trucking, air freight, fees etc. * Cover operations for Co-loading, intercompany shipments, and transfer billing cases. * Create daily inventory ensuring the data is accurately and match with other reports * Manage, monitor and drive improvement to achieve a high customer service goals by providing on-time delivery, controlling product lead-times, and responding customer’s request, serve as main point of contact. * Communicate, report and support high volume customer accounts to eliminate constraints and meet objectives, and maintain excellent relationships. * Responsible for streamlining inbound and outbound freight/ Manage the operation to ensure timely delivery via Ocean/Land/Air. * Plan, analyze and compare the cost of service, update, trace, and track the status of the shipment, for select suppliers and LSPs (Logistics Service Providers). * Report Performance Indicators (KPI's) for the Supply Chain function. * Develop performance metrics to manage and evaluate the operating performance of internal supply chain resources and external supply chain partner collaboration model. * Manage organizational goals by considering in time, budget and Business Unit objectives * Work side by side with Pricing Department and maintain great relationship with industry vendors. ## Qualifications * High school diploma/GED required. * Bachelors in related degree preferred. * Excellent communication and problem solving skills. * Outstanding organizational and coordination abilities * Excellent problem-solving abilities * Excellent computer and database management skills * Bilingual English/Spanish is preferred * Highly efficient with data entry * Desired at least 2 jobs experience in logistics for 6 months. ## Additional Information All your information will be kept confidential according to EEO guidelines. NO C2C", "summaryDescription" : "Logistics Coordinator - Bilingual (English/ Spanish) at Woongjin, Inc. Skills: Logistics coordination, Freight management, Customer service. Coordinate transportation of cargo. Communicate with customers", "postedDate" : "2026-06-12T16:00:50.000", "createdAt" : "2026-06-13T13:14:18.285", "lastUpdated" : "2026-06-15T05:46:47.006", "ingestTimestamp" : "2026-06-13T13:14:18.285", "mongoId" : "6a2c70e874d8ee00a092cde3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry", "Documentation", "Quotations", "Billing", "Inventory management", "Cost analysis", "Performance reporting", "Logistics coordination", "Freight management", "Customer service", "Logistics", "Supply chain", "Ocean freight", "Land freight", "Air freight", "Inbound freight", "Outbound freight", "Co-loading", "Intercompany shipments", "Transfer billing", "Logistics Service Providers" ], "skillCount" : 21, "jobCategory" : "other", "jobSubcategory" : "administrative", "dataQualityScore" : 1.0, "_score" : 655.5324, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2ca0d574d8ee00a09a3760", "title" : "Presales Solutions Engineer - Spanish & English Bilingual", "company" : "Absorb Software", "industry" : "Sales", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Mid-level Presales Solutions Engineer in the Canadian SaaS industry, adjusted for bilingual requirements and remote work." }, "location" : "Remote CAN", "locations" : [ "Remote CAN" ], "timestamp" : "2026-06-15T07:14:29.599", "fingerprint" : "3ca8902ab7ed726b8b53e1d93e3a197baa97a3fed4ba322bd7d31a772c96cce9", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/absorblms/e302ce9c-2002-4365-a075-4e1a31f9bbf3/application", "externalId" : "e302ce9c-2002-4365-a075-4e1a31f9bbf3", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Canada", "employmentType" : "FULL_TIME", "technicalSkills" : "AbsorbLMS, Salesforce, SharePoint, Confluence, Zoom", "professionalSkills" : [ "Innovative mindset", "Critical thinking", "Problem solving", "Results-oriented drive", "Managing priorities", "Managing timelines", "Interpersonal skills", "Influencing skills", "Relationship building" ], "hardSkillsList" : [ "Technical demonstrations", "Trial portal customization", "Integration questions", "Troubleshooting issues", "Technical questionnaires", "Functionality questionnaires", "RFI responses" ], "hardSkills" : [ { "name" : "Technical demonstrations", "level" : "intermediate" }, { "name" : "Trial portal customization", "level" : "intermediate" }, { "name" : "Integration questions", "level" : "intermediate" }, { "name" : "Troubleshooting issues", "level" : "intermediate" }, { "name" : "Technical questionnaires", "level" : "intermediate" }, { "name" : "Functionality questionnaires", "level" : "intermediate" }, { "name" : "RFI responses", "level" : "intermediate" } ], "majorSkills" : "Solutions Engineering, Client-facing expertise, Sales support", "majorSkillsList" : [ "Solutions Engineering", "Client-facing expertise", "Sales support" ], "coreResponsibilities" : "Attend technical demonstrations, Perform technical demonstrations, Create trial portals, Customize trial portals, Build use cases, Solve integration questions, Troubleshoot prospect issues, Respond to questionnaires, Assist proposals team, Answer RFI questions, Attend on-site demos", "teamCollaboration" : "Working with Sales Executives; Working with Account Executives; Assisting proposals team", "domainKnowledge" : "Learning Management System; E-learning trends; Enterprise solutions", "domainList" : [ "learning-management-system", "e-learning-trends", "enterprise-solutions" ], "domainSpecificKnowledge" : [ "Learning Management System", "E-learning trends", "Enterprise solutions" ], "toolProficiency" : [ "AbsorbLMS", "Salesforce", "SharePoint", "Confluence", "Zoom" ], "communicationSkills" : "Master communicator; Active listening; Presenting demos", "continuousLearning" : "Career growth opportunities; Internal mobility", "problemSolvingSkills" : "Solve complex problems; Troubleshoot issues", "qualificationsBasic" : "Completion of post-secondary degree or certification", "qualificationsPreferred" : "Technical background and client-facing sales support experience, Experience in SaaS, software sales, or sales support, Enterprise-level contracts, solution selling, or complex deal structures", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "\"Joining Absorb as a Solutions Engineer was the best career move I've made. I get to blend my technical skills with client-facing expertise, all while working alongside brilliant minds and under incredible leadership. From customizing our LMS for unique industry needs to staying ahead of e-learning trends, there's always something new to tackle. The growth opportunities here are unparalleled – both professionally and personally.\" - Jessica Devine, Solutions Engineer About the role: We are looking for our next Presales Solutions Engineer, a master communicator with the ability to bring our clients’ unique learning needs alive in a test environment. Active listening and creativity are your superpowers and you’re known for delivering results, inspiring optimism and loving what you do! You will be working with our Sales and Account Executives and taking the driver's seat in assisting prospective clients to make their hopes and dreams come to fruition, putting their thoughts to paper and presenting a demo that suits their system needs. You will be able to assist clients with any technical questions they may have. Your eagerness, expertise, and interest will allow you to keep your prospects engaged and let you work with the Sales Executive to ensure that the prospect's journey is second to none. Absorb Software: Remote Work Culture https://absorb.wistia.com/medias/c2j8zl32u5?wvideo=c2j8zl32u5 What you’ll do: - Attend and perform Technical On-line Demonstrations for potential clients. - Create and customize trial portals to help demonstrate the importance and use of the LMS. - Build out use cases for prospects and solve any integration questions that they would have. - Troubleshoot any issues that a prospect encounters in the LMS. - Respond to technical questionnaires and/or functionality questionnaires. - Assist the proposals team in responding to RFIs by answering any use case or technical. questions a prospect might have. - Attend on-site demos with Account and Sales Executives. What you’ll bring: - Innovative mindset with the ability to think critically and solve complex problems in an Enterprise environment. - Results-oriented drive with a strong track record of managing multiple priorities and large-scale timelines, particularly in Enterprise-level projects or clients. - Strong interpersonal, communication, and influencing skills, with the ability to navigate and build relationships across Enterprise stakeholders. - Completion of a post-secondary degree or certification, ideally aligned with business, technology, or a related field applicable to Enterprise solutions. - Spanish–English bilingual proficiency (written and verbal) is considered a strong asset. Additional preferred qualifications: - A combination of technical background and client-facing sales support experience, ideally supporting Enterprise clients or large organizations. - Experience in SaaS, software sales, or sales support, with exposure to Enterprise-level contracts, solution selling, or complex deal structures. Technologies we use: - AbsorbLMS, Salesforce, SharePoint, Confluence, Zoom Are you ready to become an Absorber? What we offer: - Fully remote-first work with flexible work arrangements - Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location - New Hire Equipment Allowance and monthly Flex Allowance to support your success - Endless opportunity for career growth and internal mobility - Employee driven DE&I programs Who are we? Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity. Our online learning platform combines forward-thinking technology built to scale as our customer’s organizations grow. We empower learners to enrich their lives, workplaces and communities. Our values are simple: - We achieve exceptional results by genuinely caring about each other and the work we do - We’re united, and we grow through our commitment to elevating continual learning! Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. In the event a current Absorb employee would like to apply for this role they will inform their supervisor prior to submitting their application. Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications.", "summaryDescription" : "Presales Solutions Engineer - Spanish & English Bilingual at Absorb Software. Skills: Solutions Engineering, Client-facing expertise, Sales support. Attend technical demonstrations. Perform technical demonstrations", "createdAt" : "2026-06-13T22:20:03.137", "lastUpdated" : "2026-06-15T07:14:29.599", "ingestTimestamp" : "2026-06-13T22:20:03.137", "mongoId" : "6a2ca0d574d8ee00a09a3760", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Technical demonstrations", "Trial portal customization", "Integration questions", "Troubleshooting issues", "Technical questionnaires", "Functionality questionnaires", "RFI responses", "Solutions Engineering", "Client-facing expertise", "Sales support", "Innovative mindset", "Critical thinking", "Problem solving", "Results-oriented drive", "Managing priorities", "Managing timelines", "Interpersonal skills", "Influencing skills", "Relationship building", "Learning Management System", "E-learning trends", "Enterprise solutions", "AbsorbLMS", "Salesforce", "SharePoint", "Confluence", "Zoom" ], "skillCount" : 27, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 654.6227, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d8c7874d8ee00a0c2d68a", "title" : "Bilingual (English/Spanish) Client Support Representative", "company" : "The Ward Law Group, PL", "industry" : "Legal Services", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Bilingual Client Support Representative in Miami Lakes, FL, adjusted for the legal industry." }, "location" : "Miami Lakes, FL, United States", "locations" : [ "Miami Lakes", "FL", "United States" ], "timestamp" : "2026-06-16T01:54:58.424", "fingerprint" : "1064bca24173a50a10098a5e967b5bcfb4e87f6f23750593d60967188ebe50a7", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/TheWardLawGroupPL/744000131998145-bilingual-english-spanish-client-support-representative", "externalId" : "744000131998145", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Miami Lakes", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.9087056,-80.3086619" } ], "locationText" : "Miami Lakes, Florida, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Multi-line phone system", "professionalSkills" : [ "Client experience", "Front office operations", "Call management", "Client communication", "Administrative functions", "Case management", "Office coordination", "Hospitality services" ], "hardSkillsList" : [ "Visitor logging", "Document processing", "Mail distribution", "Filing", "Scanning", "Faxing", "Document organization", "Beverage stocking" ], "hardSkills" : [ { "name" : "Visitor logging", "level" : "intermediate" }, { "name" : "Document processing", "level" : "intermediate" }, { "name" : "Mail distribution", "level" : "intermediate" }, { "name" : "Filing", "level" : "intermediate" }, { "name" : "Scanning", "level" : "intermediate" }, { "name" : "Faxing", "level" : "intermediate" }, { "name" : "Document organization", "level" : "intermediate" }, { "name" : "Beverage stocking", "level" : "intermediate" } ], "majorSkills" : "Client support, Client communication, Administrative support", "majorSkillsList" : [ "Client support", "Client communication", "Administrative support" ], "coreResponsibilities" : "Serve as first point of contact, Greet clients and visitors, Ensure clients feel comfortable, Maintain positive office environment, Conduct client feedback interactions, Conduct client exit interactions, Maintain visitor logs, Document client interactions, Document vendor interactions, Answer incoming calls, Screen incoming calls, Route incoming calls, Manage high volume calls, Provide callers with information, Direct inquiries to appropriate department, Direct inquiries to team member, Respond to client inquiries, Respond to service concerns, Assist with resolving client concerns, Escalate matters when appropriate, Maintain documentation of phone calls, Maintain documentation of messages, Maintain documentation of client communications, Upload incoming documents, Process incoming documents, Upload faxes, Process faxes, Upload returned mail, Process returned mail, Upload correspondence, Process correspondence, Receive deliveries, Distribute mail, Distribute packages, Assist with copying, Assist with scanning, Assist with filing, Assist with faxing, Assist with document organization, Support conference room scheduling, Support office coordination needs, Maintain accurate records, Complete administrative tasks, Maintain reception area organization, Maintain reception area cleanliness, Maintain lobby organization, Maintain lobby cleanliness, Maintain conference room organization, Maintain conference room cleanliness, Maintain common area organization, Maintain common area cleanliness, Ensure beverage stations are stocked, Ensure hospitality areas are stocked, Provide refreshments for clients, Provide refreshments for vendors, Provide refreshments for visitors, Provide hospitality services for clients, Provide hospitality services for vendors, Provide hospitality services for visitors, Monitor office supplies, Notify management of restocking needs, Support office presentation, Support office professionalism", "teamCollaboration" : "Collaborative team setting; Internal team members", "domainKnowledge" : "Personal injury law firm", "domainList" : [ "personal-injury-law-firm" ], "domainSpecificKnowledge" : [ "Personal injury law firm" ], "toolProficiency" : [ "Case management system" ], "communicationSkills" : "Client communication; Call management", "documentationSkills" : "Maintain accurate documentation; Maintain accurate records", "qualificationsBasic" : "5+ years client support experience, Bilingual English/Spanish required", "qualificationsPreferred" : "Customer service skills, Professionalism, Attention to detail, Ability to multitask, Client-focused, Outgoing, Highly organized, Comfortable managing high volume calls, Comfortable managing high volume visitors, Comfortable managing administrative responsibilities, Maintain exceptional service standards, Maintain professionalism", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Ward Law Group, recognized as one of the Best Places to Work for consecutive years, is where your work truly matters. We serve our community with compassion and excellence, empowering our employees to deliver real results for our clients. We foster a collaborative, innovative, and high-accountability environment where each team member contributes to meaningful outcomes. Our culture values faith, accountability, leadership, loyalty, and service — to our clients, teammates, and community. Join a firm where professional growth meets purpose and where every role contributes directly to life-changing client results. Headquartered in Miami Lakes, with offices in Manhattan and Orlando, The Ward Law Group is expanding nationally, with upcoming locations in New Jersey and Texas. This is a fully on-site position Monday - Friday at our office in Miami Lakes, FL Role Overview The Client Support Representative plays a critical role in delivering an exceptional client experience by serving as the first point of contact for clients, vendors, and visitors both in person and over the phone. This position is responsible for ensuring professional, responsive, and welcoming interactions while supporting front office operations, call management, client communication, and administrative functions. The Client Support Representative serves as a key resource for clients and internal team members by managing incoming communications, maintaining accurate documentation, coordinating visitor experiences, and ensuring efficient front desk operations. This role requires strong customer service skills, professionalism, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate is client-focused, outgoing, highly organized, and comfortable managing a high volume of calls, visitors, and administrative responsibilities while maintaining exceptional service standards and professionalism. Key Responsibilities * Client Experience & Front Desk Operations * Serve as the first point of contact for clients, vendors, and visitors entering the office * Greet clients and visitors in a professional, welcoming, and courteous manner * Ensure clients feel comfortable, informed, and supported during their visit * Maintain a positive and professional office environment that reflects the firm's service standards * Conduct client feedback and exit interactions as assigned to support continuous service improvement * Maintain accurate visitor logs and document client and vendor interactions within the case management system * Call Management & Client Communication * Answer, screen, and route incoming calls through a multi-line phone system * Manage a high volume of incoming calls while maintaining professionalism and responsiveness * Provide callers with accurate information and direct inquiries to the appropriate department or team member * Respond to client inquiries and service-related concerns in a timely and professional manner * Assist with resolving client concerns and escalating matters when appropriate * Maintain accurate documentation of phone calls, messages, and client communications within the case management system * Administrative Support & Office Coordination * Upload and process incoming documents, faxes, returned mail, and other correspondence within the case management system * Receive and distribute deliveries, mail, and packages to the appropriate team members * Assist with administrative and clerical tasks including copying, scanning, filing, faxing, and document organization * Support conference room scheduling and office coordination needs as assigned * Maintain accurate records and ensure administrative tasks are completed in a timely manner * Office Presentation & Hospitality * Maintain organization and cleanliness of the reception area, lobby, conference rooms, and common areas * Ensure beverage stations and hospitality areas remain stocked and presentable * Assist with providing refreshments and hospitality services for clients, vendors, and visitors * Monitor office supplies and notify management of restocking needs * Support the overall presentation and professionalism of the office environment Work Environment * Fast-paced, client-service focused personal injury law firm environment * Collaborative team setting with strong accountability and communication expectations * Requires the ability to multitask, prioritize responsibilities, and manage a high volume of calls and visitor interactions * Front-facing role requiring professionalism, responsiveness, organization, and attention to detail * Requires consistent interaction with clients, vendors, visitors, and internal team members ## Qualifications * Previous experience in Customer Service, Reception, Front Desk, Client Relations, or Administrative Support preferred * Experience handling high-volume phone communications and client interactions * Strong customer service and interpersonal communication skills * Strong written and verbal communication skills * Ability to manage multiple priorities in a fast-paced environment * Strong organizational skills and attention to detail * Ability to remain professional and composed while handling client concerns * Proficiency with computers, Microsoft Office, and case management software * Reliable attendance, professionalism, and accountability * Fluency in both English and Spanish Preferred Qualifications * Experience working within a Plaintiff Personal Injury law firm * Experience using Litify (Salesforce) or other legal case management systems * Experience in a receptionist, client support, or customer service-focused role ## Additional Information Your talent, skills and experience will be rewarded with a competitive compensation package. * Paid Time Off: All employees who work 30 hours per week and above qualify for Paid Time Off. You will accrue a total of 3.08 hours per pay period for a total of two (2) weeks per year. * Health Benefits: All employees who work 30 hours per week and above will be eligible for benefits starting on the 1st day of the month following their start date. The firm covers a fixed amount which typically covers 40 - 65% of the employee premium, depending on the selected plan. The medical insurance plans include options for national coverage and free mental health services. There are also dental plans (with unlimited coverage) and vision plans to choose from at the employee’s expense. * Disability Benefits: All employees who work 30 hours per week will have Short-term and Long-term Disability benefits, paid for by the firm. * Life Insurance: For all employees who work 30 hours per week and above, the firm provides 1X earnings life insurance coverage paid for by the firm. In addition, you will receive a Firm paid accidental death and dismemberment benefit that matches your life insurance coverage. * Supplemental insurance options include Critical Illness, Accident, Cancer, Hospital Confinement Indemnity insurance, Term Life insurance, and Whole life insurance * Retirement: All employees who work 30 hours per week and above qualify for the 401(K) plan. After the employee completes one year of service, the firm will match 100% of the first 3% of employee contributions and 50% on the next 2%, with immediate vesting. The Ward Law Group is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at The Ward Law Group via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from The Ward Law Group HR/Recruitment will be deemed the sole property of The Ward Law Group. No fee will be paid in the event the candidate is hired by The Ward Law Group as a result of the referral or through other means.", "summaryDescription" : "Bilingual (English/Spanish) Client Support Representative at The Ward Law Group, PL. Skills: Client support, Client communication, Administrative support. Serve as first point of contact. Greet clients and visitors", "postedDate" : "2026-06-13T00:08:37.000", "createdAt" : "2026-06-14T19:51:06.048", "lastUpdated" : "2026-06-16T01:54:58.424", "ingestTimestamp" : "2026-06-14T19:51:06.048", "mongoId" : "6a2d8c7874d8ee00a0c2d68a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Visitor logging", "Document processing", "Mail distribution", "Filing", "Scanning", "Faxing", "Document organization", "Beverage stocking", "Client support", "Client communication", "Administrative support", "Client experience", "Front office operations", "Call management", "Administrative functions", "Case management", "Office coordination", "Hospitality services", "Personal injury law firm", "Case management system" ], "skillCount" : 20, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 645.3567, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d8c7874d8ee00a0c2d689", "title" : "Bilingual (English/Spanish) Negotiations/Settlements Case Manager", "company" : "The Ward Law Group, PL", "industry" : "Legal Services", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline adjusted for New York City tier, senior seniority, and the legal industry." }, "location" : "New York, NY, United States", "locations" : [ "New York", "NY", "United States" ], "timestamp" : "2026-06-15T09:00:34.589", "fingerprint" : "d27df3dd5064f93d72f398e94c95b8fcf5547f8727044aa7183d5fcf617b5cd7", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/TheWardLawGroupPL/744000131998459-bilingual-english-spanish-negotiations-settlements-case-manager", "externalId" : "744000131998459", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Case management", "Negotiations", "Settlement strategy", "Insurance coordination", "Lien coordination", "File management", "Mediation summaries" ], "hardSkillsList" : [ "Document case activity", "Verify insurance coverage", "Obtain medical records", "Review treatment progression", "Draft case documents" ], "softSkillsList" : [ "Urgency" ], "hardSkills" : [ { "name" : "Document case activity", "level" : "intermediate" }, { "name" : "Verify insurance coverage", "level" : "intermediate" }, { "name" : "Obtain medical records", "level" : "intermediate" }, { "name" : "Review treatment progression", "level" : "intermediate" }, { "name" : "Draft case documents", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Urgency" } ], "majorSkills" : "Case management, Negotiations, Client communication", "majorSkillsList" : [ "Case management", "Negotiations", "Client communication" ], "coreResponsibilities" : "Serve as primary client contact, Maintain client communication, Respond to client inquiries, Explain settlement offers, Educate clients on processes, Document client communications, Communicate with insurance adjusters, Follow up on demands, Negotiate settlements, Verify insurance coverage, Track negotiation activity, Coordinate with attorneys, Communicate with medical providers, Obtain medical records, Review treatment progression, Manage active caseload, Monitor case milestones, Follow up on pending items, Ensure case documentation accuracy, Review files for completeness, Conduct file reviews, Identify cases for escalation, Prepare mediation summaries, Prepare settlement documentation, Assist with file preparation, Draft case-related documents", "teamCollaboration" : "Coordinate with attorneys; Collaborate with providers", "domainKnowledge" : "Personal injury cases; Pre-litigation process; Bodily injury coverage; Uninsured motorist coverage; Underinsured motorist coverage; Personal injury protection; Medical records; Medical bills; Lien information; Settlement disbursement", "domainList" : [ "personal-injury-cases", "pre-litigation-process", "bodily-injury-coverage", "uninsured-motorist-coverage", "underinsured-motorist-coverage", "personal-injury-protection", "medical-records", "medical-bills", "lien-information", "settlement-disbursement" ], "domainSpecificKnowledge" : [ "Personal injury cases", "Pre-litigation process", "Bodily injury coverage", "Uninsured motorist coverage", "Underinsured motorist coverage", "Personal injury protection", "Medical records", "Medical bills", "Lien information", "Settlement disbursement" ], "toolProficiency" : [ "Case management system" ], "communicationSkills" : "Client communication; Negotiations", "documentationSkills" : "Case documentation; Settlement documentation", "outcomesObjectives" : "Progress cases toward resolution; Achieve case resolution", "qualificationsBasic" : "Bilingual English/Spanish, Manage pre-litigation cases, Client service standards, Organizational skills, Attention to detail, Ability to multitask, Client-focused, Handle sensitive situations", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Ward Law Group, recognized as one of the Best Places to Work for consecutive years, is where your work truly matters. We serve our community with compassion and excellence, empowering our employees to deliver real results for our clients. We foster a collaborative, innovative, and high-accountability environment where each team member contributes to meaningful outcomes. Our culture values faith, accountability, leadership, loyalty, and service — to our clients, teammates, and community. Join a firm where professional growth meets purpose and where every role contributes directly to life-changing client results. Headquartered in Miami Lakes, with offices in Manhattan and Orlando, The Ward Law Group is expanding nationally, with upcoming locations in New Jersey and Texas. This is a fully on-site position Monday - Friday at our office in Manhattan, New York Role Overview The Sr. Case Manager plays a critical role in managing pre-litigation personal injury cases from treatment progression through settlement, demand negotiations, and case resolution. This position serves as the primary point of contact for clients while ensuring timely communication, proper case development, accurate documentation, and progression of cases toward resolution or transition to litigation when necessary. The Case Manager is responsible for managing an active caseload while maintaining strong client service standards, proactive follow-up, and accurate case management practices. This role requires excellent organizational skills, attention to detail, urgency, and the ability to multitask within a fast-paced environment. The ideal candidate is client-focused, highly accountable, comfortable handling sensitive situations, and capable of balancing client communication, negotiations, case strategy, and administrative responsibilities simultaneously. Key Responsibilities * Client Communication & Case Management * Serve as the primary point of contact for clients throughout the pre-litigation process * Maintain consistent communication with clients regarding treatment status, case progression, settlement negotiations, and outstanding needs * Respond to client calls, voicemails, SMS messages, and emails in a timely and professional manner * Present and explain settlement offers to clients and assist them in understanding available options * Educate clients regarding treatment recommendations, case progression, settlement processes, and potential litigation steps * Maintain accurate and detailed documentation of all client communications and case activity within the case management system * Settlement Negotiations & Insurance Coordination * Communicate with insurance adjusters regarding claim status, settlement demands, offers, and case resolution efforts * Follow up on pending demands and negotiate settlements under attorney supervision * Verify insurance coverage information, including bodily injury, uninsured/underinsured motorist coverage, and personal injury protection benefits * Track and document demands, offers, negotiations, settlement authority, and related case activity * Coordinate with attorneys regarding settlement strategy, case valuation, and negotiation updates * Medical Provider & Lien Coordination * Communicate with medical providers regarding treatment status, future treatment recommendations, balances, liens, and settlement-related documentation * Obtain and review medical records, bills, treatment estimates, and lien information as needed * Coordinate with providers regarding outstanding balances, reductions, and settlement disbursement requirements * Review treatment progression and identify cases requiring additional treatment, surgical review, or attorney evaluation * Case Progression & File Management * Manage and prioritize an active caseload while ensuring timely progression of each matter * Monitor case milestones and proactively follow up on pending items needed for case advancement * Ensure all case documentation is accurately saved, organized, and maintained within the case management system * Review files for completeness and readiness prior to settlement, mediation, attorney review, or litigation transfer * Conduct regular file reviews and audits to ensure accuracy, compliance, and case readiness * Identify cases requiring escalation, litigation review, or additional attorney involvement * Operational & Administrative Responsibilities * Prepare mediation summaries, settlement documentation, and other case-related materials as assigned * Assist with preparing files for mediation, settlement, litigation transfer, or case closure * Draft and process case-related documents under attorney supervision when required * Support department workflow efficiency and timely case resolution efforts * Collaborate with attorneys, demands specialists, intake case managers, and other departments regarding case status and progression Work Environment * Fast-paced, high-volume personal injury pre-litigation environment * Collaborative team setting with strong accountability and communication expectations * Requires the ability to multitask, prioritize competing deadlines, and manage an active caseload * Client-service focused role requiring professionalism, responsiveness, empathy, and attention to detail * Requires frequent communication with clients, insurance adjusters, medical providers, and attorneys ## Qualifications * Previous experience in Personal Injury Case Management, Pre-Litigation, or Bodily Injury Claims required * Understanding of bodily injury claims, settlement negotiations, insurance coverages, and medical treatment progression * Experience communicating with insurance adjusters, medical providers, and clients regarding claim-related matters * Strong organizational skills and attention to detail * Ability to manage a high-volume caseload in a fast-paced environment * Strong written and verbal communication skills * Ability to maintain professionalism and empathy when communicating with clients * Proficiency with Litify or similar legal case management systems * Reliable attendance, accountability, and strong follow-through * Fluency in both English and Spanish ## Additional Information Your talent, skills and experience will be rewarded with a competitive compensation package. * Paid Time Off: All employees who work 30 hours per week and above qualify for Paid Time Off. You will accrue a total of 3.08 hours per pay period for a total of two (2) weeks per year. * Health Benefits: All employees who work 30 hours per week and above will be eligible for benefits starting on the 1st day of the month following their start date. The firm covers a fixed amount which typically covers 40 - 65% of the employee premium, depending on the selected plan. The medical insurance plans include options for national coverage and free mental health services. There are also dental plans (with unlimited coverage) and vision plans to choose from at the employee’s expense. * Disability Benefits: All employees who work 30 hours per week will have Short-term and Long-term Disability benefits, paid for by the firm. * Life Insurance: For all employees who work 30 hours per week and above, the firm provides 1X earnings life insurance coverage paid for by the firm. In addition, you will receive a Firm paid accidental death and dismemberment benefit that matches your life insurance coverage. * Supplemental insurance options include Critical Illness, Accident, Cancer, Hospital Confinement Indemnity insurance, Term Life insurance, and Whole life insurance * Retirement: All employees who work 30 hours per week and above qualify for the 401(K) plan. After the employee completes one year of service, the firm will match 100% of the first 3% of employee contributions and 50% on the next 2%, with immediate vesting. The Ward Law Group is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at The Ward Law Group via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from The Ward Law Group HR/Recruitment will be deemed the sole property of The Ward Law Group. No fee will be paid in the event the candidate is hired by The Ward Law Group as a result of the referral or through other means.", "summaryDescription" : "Bilingual (English/Spanish) Negotiations/Settlements Case Manager at The Ward Law Group, PL. Skills: Case management, Negotiations, Client communication. Serve as primary client contact. Maintain client communication", "postedDate" : "2026-06-13T00:10:11.000", "createdAt" : "2026-06-14T05:14:19.830", "lastUpdated" : "2026-06-15T09:00:34.589", "ingestTimestamp" : "2026-06-14T05:14:19.830", "mongoId" : "6a2d8c7874d8ee00a0c2d689", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Document case activity", "Verify insurance coverage", "Obtain medical records", "Review treatment progression", "Draft case documents", "Urgency", "Case management", "Negotiations", "Client communication", "Settlement strategy", "Insurance coordination", "Lien coordination", "File management", "Mediation summaries", "Personal injury cases", "Pre-litigation process", "Bodily injury coverage", "Uninsured motorist coverage", "Underinsured motorist coverage", "Personal injury protection", "Medical records", "Medical bills", "Lien information", "Settlement disbursement", "Case management system" ], "skillCount" : 25, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 624.2744, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2c606174d8ee00a08f2842", "title" : "Analyst, Measurement Success, US (Bilingual Spanish/English Required)", "company" : "Cint", "industry" : "Market Research", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Analyst in the Technology industry in New Orleans, USA, adjusted for company size and bilingual requirements." }, "location" : "New Orleans, LA, United States", "locations" : [ "New Orleans", "LA", "United States" ], "certifications" : [ "Microsoft Excel certification" ], "timestamp" : "2026-06-15T02:58:57.204", "fingerprint" : "f45502587f7a3c121826c99554d43cdaf9bd34f25ab44add2b010480b1c9100a", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Cint/744000131727130-analyst-measurement-success-us-bilingual-spanish-english-required-", "externalId" : "744000131727130", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New Orleans", "state" : "Louisiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.9561422,-90.0733934" } ], "locationText" : "New Orleans, Louisiana, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Excel, Qualtrics, Salesforce", "professionalSkills" : [ "Project management", "Customer success", "Account management", "Client services", "Media measurement", "Advertising effectiveness", "Sampling strategies" ], "hardSkillsList" : [ "Advanced formulas", "Pivot Tables", "VLOOKUP", "Statistical concepts", "Methodology" ], "softSkillsList" : [ "Accountability", "Flexibility", "Curiosity" ], "hardSkills" : [ { "name" : "Advanced formulas", "level" : "intermediate" }, { "name" : "Pivot Tables", "level" : "intermediate" }, { "name" : "VLOOKUP", "level" : "intermediate" }, { "name" : "Statistical concepts", "level" : "intermediate" }, { "name" : "Methodology", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Accountability" }, { "name" : "Flexibility" }, { "name" : "Curiosity" } ], "majorSkills" : "Measurement, Client communication, Bilingual Spanish/English", "majorSkillsList" : [ "Measurement", "Client communication", "Bilingual Spanish/English" ], "coreResponsibilities" : "Support English- and Spanish-speaking clients, Lead client communication in English and Spanish, Translate technical concepts, Develop understanding of product changes, Train customers on software, Delegate and manage tasks, Work collaboratively with teams, Compile and analyze data, Achieve client measurement goals, Follow best practices, Identify project challenges, Implement solutions, Manage expectations, Develop understanding of measurement products, Execute sampling strategies", "teamCollaboration" : "Sales team; Product team; Support team", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Digital media measurement; Advertising effectiveness; Brand lift methodology; Cross-platform campaign measurement", "domainList" : [ "digital-media-measurement", "advertising-effectiveness", "brand-lift-methodology", "cross-platform-campaign-measurement" ], "domainSpecificKnowledge" : [ "Digital media measurement", "Advertising effectiveness", "Brand lift methodology", "Cross-platform campaign measurement" ], "toolProficiency" : [ "Cint platform", "Qualtrics", "Salesforce", "Excel" ], "communicationSkills" : "Written communication; Verbal communication; Client conversations; Reporting discussions; Trainings; Troubleshooting; Client meetings", "problemSolvingSkills" : "Advanced problem solving; Critical thinking", "outcomesObjectives" : "Achieve client's measurement goals", "qualificationsBasic" : "Professional fluency in English and Spanish, Ability to conduct business in both languages, BAS degree, 1 to 3 years work experience, Proficient in Excel, Advanced Excel formulas, Pivot Tables, VLOOKUP", "qualificationsPreferred" : "Knowledge of digital media ecosystem, Experience in advertising operations, Experience in advertising technology, Experience in market research technology, Survey design experience, Survey programming experience, Microsoft Excel certification, Market Research coursework, Working knowledge of statistical concepts, Working knowledge of methodology, Experience supporting Latin American clients", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Who We Are Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours. We are feeding the world’s curiosity! The Opportunity The Measurement Team at Cint specializes in digital media measurement and advertising effectiveness. Media measurement enables advertisers to achieve real-time results for their media campaigns based on the proprietary Lucid Measurement by Cint software solution. Members of the Measurement Project Success Team are responsible for managing and executing digital advertising effectiveness research projects, while serving as a consultative resource for customers to enhance their overall experience. This role works directly with English- and Spanish-speaking clients across multiple markets and requires professional fluency in both languages for written and verbal business communication. As Cint continues expanding its Measurement business across Spanish-speaking markets, this role represents an exciting opportunity to help support and scale a growing area of the business. The ideal candidate is energized by the opportunity to work with new clients, help strengthen processes in an evolving space, and play a meaningful role in expanding Cint’s presence within emerging bilingual and international client partnerships. The position plays a critical role within the organization and is accountable for successful project execution, client communication, and timely delivery of insights and recommendations across bilingual client engagements. Candidates should be prepared to complete portions of the interview process in both English and Spanish. Responsibilities * Support English- and Spanish-speaking clients with strong, simple, and direct communication around brand lift methodology, product features, roadmap, limitations, and best practices for Cint’s suite of Measurement products * Lead professional written and verbal communication with clients in both English and Spanish, including email correspondence, reporting discussions, trainings, troubleshooting, and live client meetings * Translate complex technical and methodological concepts into clear, client-friendly communication for bilingual stakeholders * Develop and maintain an up-to-date understanding of product changes and methodology improvements * Train and engage customers in the advertising and media industries on Cint’s proprietary cross-platform campaign measurement software * Successfully delegate and manage tasks across a multitude of projects concurrently while ensuring a high level of quality with little supervision from management * Work collaboratively with Sales, Product and Support teams to flag key customer challenges and drive forward product improvements as a voice of the customer internally * Compile and analyst data from various sources, including Cint proprietary software, Excel, Qualtrics, Salesforce * Achieve client’s measurement goals by utilizing clear, proactive communication internally and externally to ensure all deliverables are completed accurately in a timely manner * Understand and follow best practices and standard operating procedures to work efficiently as an account team, identifying project challenges, implementing solutions, and managing expectations * Develop a full understanding of Cint’s measurement products and internal software to expertly execute sampling strategies for concurrent research projects ## Qualifications Qualifications * Professional fluency in both English and Spanish is required * Ability to confidently conduct business, lead client conversations, and communicate complex information professionally in both languages * BA/BS degree * Minimum 1 to 3 years work experience in project management, customer success, account management, client services or other related client-facing positions * Strong communication skills with a proven ability convey complex or technical information in a simple, direct manner * Comfort speaking by phone or teleconferencing with clients (Zoom, Google Meet, Teams, etc) * Proficient in Excel and advanced formulas and features such as Pivot Tables & VLOOKUP * Advanced problem solving and critical thinking * Strong work ethic with self-motivated mindset and drive to achieve goals * Detail oriented, self-starter who is eager to learn new skills and concepts * An innate sense of accountability * Flexibility in the ever-changing market research technology landscape * Positive attitude with team-player mentality Preferred Qualifications * Knowledge of the digital media ecosystem and how digital media campaigns are designed and executed * Experience in advertising operations, advertising technology and market research technology industries * Survey design and programming experience in Qualtrics, Survey Monkey, Alchemer, etc. * Microsoft Excel certification * Market Research coursework * Working knowledge of statistical concepts and methodology * Experience supporting clients or stakeholders across Latin American or Spanish-speaking markets ## Additional Information Anticipated Salary Range (US Only): The anticipated pay range for this role is $48,000 to $54,000 annual base salary with on target annual commission of $2,000 - $6,000. In addition, this position is also eligible for the following benefits: * Medical, Dental, and Vision insurance options to suit you and your family’s needs * 401K with company matching * PTO, unlimited sick days * Remote Work * Paid maternity and paternity leave #LI-Remote #LI-PU1 Our Values Collaboration is our superpower * We uncover rich perspectives across the world * Success happens together * We deliver across borders. Innovation is in our blood * We’re pioneers in our industry * Our curiosity is insatiable * We bring the best ideas to life. We do what we say * We’re accountable for our work and actions * Excellence comes as standard * We’re open, honest and kind, always. We are caring * We learn from each other’s experiences * Stop and listen; every opinion matters * We embrace diversity, equity and inclusion. More About Cint We’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth. In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries. Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com) Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our [AI usage guide](http://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc5/655c6b17c74f682dfe4dd060/acaefd72-69c2-4bf5-8e9d-d848d701336b?r=s3-eu-central-1).", "summaryDescription" : "Analyst, Measurement Success, US (Bilingual Spanish/English Required) at Cint. Skills: Measurement, Client communication, Bilingual Spanish/English. Support English- and Spanish-speaking clients. Lead client communication in English and Spanish", "postedDate" : "2026-06-11T16:57:10.000", "createdAt" : "2026-06-13T12:12:24.340", "lastUpdated" : "2026-06-15T02:58:57.204", "ingestTimestamp" : "2026-06-13T12:12:24.340", "mongoId" : "6a2c606174d8ee00a08f2842", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Advanced formulas", "Pivot Tables", "VLOOKUP", "Statistical concepts", "Methodology", "Accountability", "Flexibility", "Curiosity", "Measurement", "Client communication", "Bilingual Spanish/English", "Project management", "Customer success", "Account management", "Client services", "Media measurement", "Advertising effectiveness", "Sampling strategies", "Digital media measurement", "Brand lift methodology", "Cross-platform campaign measurement", "Microsoft Excel certification", "Cint platform", "Qualtrics", "Salesforce", "Excel" ], "skillCount" : 26, "jobCategory" : "project-management", "jobSubcategory" : "Measurement", "dataQualityScore" : 1.0, "_score" : 620.8678, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Research Technology" }, { "id" : "6a2cabec74d8ee00a09cdc61", "title" : "Bilingual Analyst (Spanish/English)", "company" : "Charger Logistics Inc", "industry" : "Transportation/Trucking/Railroad", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Bilingual Analyst in Brampton, Ontario, adjusted for mid-seniority and the logistics industry." }, "location" : "Brampton, Ontario, Canada", "locations" : [ "Brampton, Ontario, Canada" ], "timestamp" : "2026-06-15T08:26:58.095", "fingerprint" : "542534f0483b7e5e2aedce1b477d7a06b0cba57ba3d10facaf0bc0623160adff", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/672FBB8FEE/apply", "externalId" : "672FBB8FEE", "industryFunction" : { }, "locationPoint" : "43.68341,-79.76633", "structuredLocations" : [ { "city" : "Brampton", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6858320,-79.7599366" } ], "locationText" : "Brampton, Ontario, Canada", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "technicalSkills" : "AI, Machine learning, Predictive analytics", "professionalSkills" : [ "Data analysis", "Financial modeling", "Budgeting", "Forecasting" ], "hardSkillsList" : [ "Variance analysis", "Trend analysis", "KPI analysis", "Forecasting", "Data validation", "Data cleaning" ], "hardSkills" : [ { "name" : "Variance analysis", "level" : "intermediate" }, { "name" : "Trend analysis", "level" : "intermediate" }, { "name" : "KPI analysis", "level" : "intermediate" }, { "name" : "Forecasting", "level" : "intermediate" }, { "name" : "Data validation", "level" : "intermediate" }, { "name" : "Data cleaning", "level" : "intermediate" } ], "majorSkills" : "Data analysis, Financial modeling, Power BI, Tableau", "majorSkillsList" : [ "Data analysis", "Financial modeling", "Power BI", "Tableau" ], "coreResponsibilities" : "Collect datasets, Clean datasets, Validate datasets, Perform data analysis, Design dashboards, Maintain dashboards, Collaborate with teams, Present findings, Automate data pipelines, Automate reporting processes, Evaluate business performance, Recommend strategic actions, Assist in budgeting, Assist in forecasting, Assist in financial modeling", "teamCollaboration" : "Cross-functional teams; Finance teams; Operations teams; IT teams", "domainKnowledge" : "Financial data; Accounting data", "domainList" : [ "financial-data", "accounting-data" ], "domainSpecificKnowledge" : [ "Financial data", "Accounting data" ], "toolProficiency" : [ "Power BI", "Tableau" ], "communicationSkills" : "Present findings; Visual storytelling", "problemSolvingSkills" : "Problem-solving", "outcomesObjectives" : "Improve efficiency", "qualificationsBasic" : "Bachelor's degree in Finance, Experience analyzing financial datasets, Experience analyzing accounting datasets, Familiarity with AI, Familiarity with machine learning, Familiarity with predictive analytics, Proficient in Power BI, Proficient in Tableau, Experience with variance analysis, Experience with trend analysis, Experience with KPI analysis, Experience with forecasting, Ability to provide data-driven insights, Analytical skills, Problem-solving skills, Communication skills, Knowledge of automation, Knowledge of reporting optimization", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Charger Logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger Logistics has transformed into a world-class transport provider and continues to grow. Charger Logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual ideas and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our **Brampton office**. **Responsibilities** * Collect, clean, and validate large datasets from multiple internal and external sources * Perform exploratory data analysis to uncover trends, correlations, and insights * Design and maintain dashboards using tools like Power BI or Tableau * Collaborate with cross-functional teams (finance, operations, IT) * Present findings to stakeholders through reports, presentations, and visual storytelling * Automate data pipelines and reporting processes to improve efficiency * Evaluate business performance and recommend strategic actions * Assist in budgeting, forecasting, and financial modeling (in some roles) **Requirements** * Bachelor’s degree in Finance, Business Intelligence, or related field * Experience analyzing large financial and accounting datasets * Familiarity with AI, machine learning, or predictive analytics for financial data * Proficient in Excel; experience with Power BI, Tableau. * Experience with variance, trend, KPI analysis, and forecasting * Ability to provide data-driven insights to support business decisions * Strong analytical, problem-solving, and communication skills * Knowledge of automation and reporting optimization **Benefits** * Competitive Salary * Healthcare Benefit Package * Career Growth", "summaryDescription" : "Bilingual Analyst (Spanish/English) at Charger Logistics Inc. Skills: Data analysis, Financial modeling, Power BI, Tableau. Collect datasets. Clean datasets", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-13T22:38:04.052", "lastUpdated" : "2026-06-15T08:26:58.095", "ingestTimestamp" : "2026-06-13T22:38:04.052", "mongoId" : "6a2cabec74d8ee00a09cdc61", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/672FBB8FEE", "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Variance analysis", "Trend analysis", "KPI analysis", "Forecasting", "Data validation", "Data cleaning", "Data analysis", "Financial modeling", "Power BI", "Tableau", "Budgeting", "Financial data", "Accounting data" ], "skillCount" : 13, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 599.3935, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c70e874d8ee00a092cde4", "title" : "External Business Logistics Assistant (Bilingual English/Spanish)", "company" : "Woongjin, Inc", "industry" : "Logistics And Supply Chain", "salary" : { "min" : 41000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior External Business Logistics Assistant in Miami, adjusted for industry and company size." }, "location" : "Miami, FL, United States", "locations" : [ "Miami", "FL", "United States" ], "timestamp" : "2026-06-15T02:09:57.005", "fingerprint" : "710c2ebfa41462df9bd637c55f345c0bd72ef98fcdccbd4225d2cad415123a50", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/WJCompany/744000131939075-external-business-logistics-assistant-bilingual-english-spanish-", "externalId" : "744000131939075", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Miami", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.7741566,-80.1935973" } ], "locationText" : "Miami, Florida, United States", "employmentType" : "CONTRACT", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Logistics management", "Customer service" ], "hardSkillsList" : [ "Cost analysis", "Shipment tracking" ], "hardSkills" : [ { "name" : "Cost analysis", "level" : "intermediate" }, { "name" : "Shipment tracking", "level" : "intermediate" } ], "majorSkills" : "Logistics coordination, Customer communication", "majorSkillsList" : [ "Logistics coordination", "Customer communication" ], "coreResponsibilities" : "Coordinate transportation of cargo, Communicate with customers, Communicate with account agents, Streamline inbound and outbound freight, Manage operation for timely delivery, Generate shipping documentation, Coordinate transportation providers, Provide quotations to customers, Send invoices for completed cases, Provide billing team documentation, Cover operations for co-loading, Cover operations for intercompany shipments, Cover operations for transfer billing cases, Create daily inventory, Manage customer service goals, Monitor customer service goals, Drive improvement to achieve customer service goals, Serve as main point of contact, Communicate high volume customer accounts, Report high volume customer accounts, Support high volume customer accounts, Eliminate constraints for customer accounts, Meet objectives for customer accounts, Maintain excellent relationships with customers, Analyze cost of service, Compare cost of service, Update status of shipment, Trace status of shipment, Track status of shipment, Report Supply Chain KPIs, Develop performance metrics, Manage operating performance, Evaluate operating performance, Manage organizational goals, Consider time in organizational goals, Consider budget in organizational goals, Consider Business Unit objectives, Work side by side with Pricing Department, Maintain relationship with industry vendors", "teamCollaboration" : "Cross-functional coordination; Vendor relationships", "domainKnowledge" : "Air freight; Ocean freight; Land freight; Supply Chain", "domainList" : [ "air-freight", "ocean-freight", "land-freight", "supply-chain" ], "domainSpecificKnowledge" : [ "Air freight", "Ocean freight", "Land freight", "Supply Chain" ], "communicationSkills" : "Customer communication; Interpersonal skills", "documentationSkills" : "Shipping documentation", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "Achieve high customer service goals; Meet objectives for customer accounts", "qualificationsBasic" : "1+ years’ experience in customer service, 1+ years’ experience in logistics management", "qualificationsPreferred" : "Bachelor’s Degree preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Our Mission WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. · Coordinate transportation of cargo from origin to final destination. · Communicate with, customers to achieve profitable deals. · Communicate effectively with account agents to accommodate client instructions. · Responsible for streamlining inbound and outbound freight/ Manage the operation to ensure timely delivery via Air/Ocean/Land. Generate shipping documentation. · Coordinating transportation providers to ensure prompt and proper movement of shipments · Provide different types of quotations to customers / Send invoices for completed cases. · Provide billing team documentation from beginning to end of all involved transactions that includes trucking, air freight, fees etc. · Cover operations for Co-loading, intercompany shipments, and transfer billing cases. · Create daily inventory ensuring the data is accurately and match with other reports · Manage, monitor and drive improvement to achieve a high customer service goals by providing on-time delivery, controlling product lead-times, and responding customer’s request, serve as main point of contact. · Communicate, report and support high volume customer accounts to eliminate constraints and meet objectives, and maintain excellent relationships. · Responsible for streamlining inbound and outbound freight/ Manage the operation to ensure timely delivery via Air/Ocean/Land. · Plan, analyze and compare the cost of service, update, trace, and track the status of the shipment, for select suppliers and LSPs (Logistics Service Providers). · Report Performance Indicators (KPI's) for the Supply Chain function. · Develop performance metrics to manage and evaluate the operating performance of internal supply chain resources and external supply chain partner collaboration model. · Manage organizational goals by considering in time, budget and Business Unit objectives · Work side by side with Pricing Department and maintain great relationship with industry vendors. ## Qualifications · High school diploma/GED required, Bachelor’s Degree preferred · 1+ years’ experience in customer service or logistics management required · Excellent communication and interpersonal skills · Outstanding organizational and coordination abilities · Excellent problem-solving abilities · Excellent computer and database management skills · Bilingual English/Spanish is preferred ## Additional Information All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "External Business Logistics Assistant (Bilingual English/Spanish) at Woongjin, Inc. Skills: Logistics coordination, Customer communication. Coordinate transportation of cargo. Communicate with customers", "postedDate" : "2026-06-12T16:00:37.000", "createdAt" : "2026-06-13T17:37:35.955", "lastUpdated" : "2026-06-15T02:09:57.005", "ingestTimestamp" : "2026-06-13T17:37:35.955", "mongoId" : "6a2c70e874d8ee00a092cde4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Cost analysis", "Shipment tracking", "Logistics coordination", "Customer communication", "Logistics management", "Customer service", "Air freight", "Ocean freight", "Land freight", "Supply Chain" ], "skillCount" : 10, "jobCategory" : "other", "jobSubcategory" : "business-development", "dataQualityScore" : 1.0, "_score" : 597.43463, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c98dc74d8ee00a0994d78", "title" : "External Business Logistics Assistant (Bilingual English/Spanish)", "company" : "Woongjin, Inc", "industry" : "Logistics And Supply Chain", "salary" : { "min" : 41000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior External Business Logistics Assistant in Miami, adjusted for industry and company size." }, "location" : "Miami, FL, United States", "locations" : [ "Miami", "FL", "United States" ], "timestamp" : "2026-06-16T01:21:40.337", "fingerprint" : "9acbc8c2170f080714c420f79bb749d91563a789cde83d29bb84d4143a055741", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/WJCompany/744000131939075-external-business-logistics-assistant-bilingual-english-spanish-", "externalId" : "744000131939075", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Miami", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.7741566,-80.1935973" } ], "locationText" : "Miami, Florida, United States", "employmentType" : "CONTRACT", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Logistics management", "Customer service" ], "hardSkillsList" : [ "Freight management", "Shipping documentation", "Cost analysis", "Performance reporting" ], "hardSkills" : [ { "name" : "Freight management", "level" : "intermediate" }, { "name" : "Shipping documentation", "level" : "intermediate" }, { "name" : "Cost analysis", "level" : "intermediate" }, { "name" : "Performance reporting", "level" : "intermediate" } ], "majorSkills" : "Logistics coordination, Customer communication, Freight management", "majorSkillsList" : [ "Logistics coordination", "Customer communication", "Freight management" ], "coreResponsibilities" : "Coordinate transportation of cargo, Communicate with customers, Communicate with account agents, Streamline inbound and outbound freight, Manage operation for timely delivery, Generate shipping documentation, Coordinate transportation providers, Provide quotations to customers, Send invoices for completed cases, Provide billing team documentation, Cover operations for co-loading, Cover operations for intercompany shipments, Cover operations for transfer billing cases, Create daily inventory, Manage customer service goals, Monitor product lead-times, Respond to customer requests, Serve as main point of contact, Communicate high volume customer accounts, Report high volume customer accounts, Support high volume customer accounts, Eliminate constraints, Meet objectives, Maintain excellent relationships, Analyze cost of service, Compare cost of service, Update shipment status, Trace shipment status, Track shipment status, Report Supply Chain KPIs, Develop performance metrics, Manage operating performance, Evaluate operating performance, Consider in time, Consider budget, Consider Business Unit objectives, Work side by side with Pricing Department, Maintain relationship with industry vendors", "teamCollaboration" : "Cross-functional coordination; Work with Pricing Department; Relationship with vendors", "domainKnowledge" : "Air freight; Ocean freight; Land freight; Logistics Service Providers", "domainList" : [ "air-freight", "ocean-freight", "land-freight", "logistics-service-providers" ], "domainSpecificKnowledge" : [ "Air freight", "Ocean freight", "Land freight", "Logistics Service Providers" ], "communicationSkills" : "Customer communication; Interpersonal skills", "documentationSkills" : "Shipping documentation", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "Achieve high customer service goals; Meet objectives", "qualificationsBasic" : "1+ years’ experience in customer service or logistics management required, High school diploma/GED required", "qualificationsPreferred" : "Bachelor’s Degree preferred, Bilingual English/Spanish is preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Our Mission WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. · Coordinate transportation of cargo from origin to final destination. · Communicate with, customers to achieve profitable deals. · Communicate effectively with account agents to accommodate client instructions. · Responsible for streamlining inbound and outbound freight/ Manage the operation to ensure timely delivery via Air/Ocean/Land. Generate shipping documentation. · Coordinating transportation providers to ensure prompt and proper movement of shipments · Provide different types of quotations to customers / Send invoices for completed cases. · Provide billing team documentation from beginning to end of all involved transactions that includes trucking, air freight, fees etc. · Cover operations for Co-loading, intercompany shipments, and transfer billing cases. · Create daily inventory ensuring the data is accurately and match with other reports · Manage, monitor and drive improvement to achieve a high customer service goals by providing on-time delivery, controlling product lead-times, and responding customer’s request, serve as main point of contact. · Communicate, report and support high volume customer accounts to eliminate constraints and meet objectives, and maintain excellent relationships. · Responsible for streamlining inbound and outbound freight/ Manage the operation to ensure timely delivery via Air/Ocean/Land. · Plan, analyze and compare the cost of service, update, trace, and track the status of the shipment, for select suppliers and LSPs (Logistics Service Providers). · Report Performance Indicators (KPI's) for the Supply Chain function. · Develop performance metrics to manage and evaluate the operating performance of internal supply chain resources and external supply chain partner collaboration model. · Manage organizational goals by considering in time, budget and Business Unit objectives · Work side by side with Pricing Department and maintain great relationship with industry vendors. ## Qualifications · High school diploma/GED required, Bachelor’s Degree preferred · 1+ years’ experience in customer service or logistics management required · Excellent communication and interpersonal skills · Outstanding organizational and coordination abilities · Excellent problem-solving abilities · Excellent computer and database management skills · Bilingual English/Spanish is preferred ## Additional Information All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "External Business Logistics Assistant (Bilingual English/Spanish) at Woongjin, Inc. Skills: Logistics coordination, Customer communication, Freight management. Coordinate transportation of cargo. Communicate with customers", "postedDate" : "2026-06-12T16:00:37.000", "createdAt" : "2026-06-14T18:44:00.488", "lastUpdated" : "2026-06-16T01:21:40.337", "ingestTimestamp" : "2026-06-14T18:44:00.488", "mongoId" : "6a2c98dc74d8ee00a0994d78", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Freight management", "Shipping documentation", "Cost analysis", "Performance reporting", "Logistics coordination", "Customer communication", "Logistics management", "Customer service", "Air freight", "Ocean freight", "Land freight", "Logistics Service Providers" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "_score" : 594.1394, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cda6774d8ee00a0a4c0a8", "title" : "QHSE Training & Development (LATAM Focused) - Bilingual Spanish/English", "company" : "Avetta, LLC", "industry" : "SaaS", "salary" : { "min" : 125000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior QHSE Training & Development role in Houston, TX, adjusted for the technology industry and bilingual requirements." }, "location" : "Houston, Texas, United States", "locations" : [ "Houston", "Texas", "United States" ], "certifications" : [ "CSP", "ASP", "NEBOSH", "CQA" ], "timestamp" : "2026-06-15T06:23:35.946", "fingerprint" : "7126442587918de85594c81d3f60a187cd866e5270b53e07bc2740b4810f7c7c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.avetta.com/careers/job?gh_jid=7772124003", "externalId" : "7772124003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "SharePoint, Access, Excel, Outlook, PowerPoint, Zoom, Webex, GoToMeeting", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Audit procedures", "Quality methodologies", "Corrective actions", "ISO 9001 compliance", "Regulatory interpretation" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Audit procedures", "level" : "intermediate" }, { "name" : "Quality methodologies", "level" : "intermediate" }, { "name" : "Corrective actions", "level" : "intermediate" }, { "name" : "ISO 9001 compliance", "level" : "intermediate" }, { "name" : "Regulatory interpretation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "QHSE Training, QHSE Quality, Continual Education", "majorSkillsList" : [ "QHSE Training", "QHSE Quality", "Continual Education" ], "coreResponsibilities" : "Facilitate training sessions for Auditors, Aid regional managers in onboarding, Provide leadership to QHSE Associates, Maintain Standard Operating Procedures, Maintain Work Instructions for audits, Support Audit Quality methodologies, Review Auditors' assessments, Collaborate cross-functionally for investigations, Identify corrective actions, Validate accuracy of documentation, Ensure ISO 9001 compliance, Support Continual Education of Professionals, Identify top error categories, Share best practices, Assist in Training initiatives, Assist in Corrective Action initiatives", "teamCollaboration" : "Cross-functionally", "domainKnowledge" : "LATAM region regulations; STPS Norma Official Mexicana; Department of labor regulations; OSHA regulations; ISO 9001; Supplier QHSE management systems", "domainList" : [ "latam-region-regulations", "stps-norma-official-mexicana", "department-of-labor-regulations", "osha-regulations", "iso-9001", "supplier-qhse-management-systems" ], "domainSpecificKnowledge" : [ "LATAM region regulations", "STPS Norma Official Mexicana", "Department of labor regulations", "OSHA regulations", "ISO 9001", "Supplier QHSE management systems" ], "toolProficiency" : [ "JIRA" ], "documentationSkills" : "Standard Operating Procedures; Work Instructions", "continuousLearning" : "Continual Education", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Fluent in Spanish and English, 5+ years experience in safety supply chain management, Experience with safety audit procedures and requirements in LATAM region", "qualificationsPreferred" : "Additional fluency in Portuguese, Bachelor’s degree in a QHSE-related discipline, Possession of an advanced Safety designation (CSP, ASP, NEBOSH, etc.), Certified Quality Auditor (CQA), Prior experience in an Avetta HSE Professional role, Proficiency in utilizing diverse computer applications, Expertise in Web Conferencing Software, Proficiency in JIRA", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty. If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home). Candidates within commutable distance are preferred, but those outside of commutable distance may be considered on a remote basis. This position requires being fully fluent in Spanish and English; additional fluency in Portuguese is strongly preferred. Experience with safety audit procedures and requirements in the LATAM region is essential to this role. SUMMARY Reporting to the Lead of QHSE Training, Quality therefore, safety experience is essential to this role. ESSENTIAL DUTIES AND RESPONSIBILITIES: Training: Help facilitate training sessions for new Full-Time Equivalent (FTE) and Independent Contractor (IC) Auditors, aiding regional managers in their onboarding efforts. Provide leadership and guidance to QHSE Associates or Professionals. QHSE Quality: Maintain Standard Operating Procedures (SOP) and Work Instructions for audits. Support Audit Quality methodologies to ensure product quality and reliability for Avetta customers. Review Auditors' assessments of Supplier QHSE management systems, programs, and protocols based on the services provided. Collaborate cross-functionally to ensure timely completion of investigations and identification of corrective actions. Validate the accuracy, relevance, and applicability of documentation for corrective actions with auditors. Ensure Avetta's compliance with ISO 9001 and Certification standards. Continual Education: Support the Continual Education of QHSE Professionals through calibration sessions, identifying top error categories, and sharing best practices. Assist in related Training and Corrective Action initiatives for QHSE Auditors. IDEAL QUALIFICATIONS: Fluency in Spanish and English is required; additional fluency in Portuguese is strongly preferred. Cognitive skills with the ability to be trained to effectively interpret and make decisions based on regulatory Latin America Countries Health, Safety, and Environmental regulations (Such as: STPS Norma Official Mexicana, SRT and ART for Argentina, and similar Department of labor regulations) Bachelor’s degree in a QHSE-related discipline is highly preferred. Possession of an advanced Safety designation (CSP, ASP, NEBOSH, etc.). Preferred Certified Quality Auditor (CQA) 5+ years of robust experience in safety supply chain management. Prior experience in an Avetta HSE Professional role is advantageous. Profound knowledge and comprehension of OSHA regulations and familiarity with other Regulatory Agencies (EPA, MSHA, NFPA, NIOSH, ANSI, ISO, etc.). Experience with developing and maintaining quality documents. Preferred background in Industry & Field HSE Proficiency in utilizing diverse computer applications such as Access, Excel, Outlook, SharePoint, PowerPoint, as well as expertise in Web Conferencing Software (e.g., Zoom, Webex, or GoToMeeting) and JIRA.", "summaryDescription" : "QHSE Training & Development (LATAM Focused) - Bilingual Spanish/English at Avetta, LLC. Skills: QHSE Training, QHSE Quality, Continual Education. Facilitate training sessions for Auditors. Aid regional managers in onboarding", "postedDate" : "2026-06-13T22:27:04.376", "createdAt" : "2026-06-13T22:27:04.376", "lastUpdated" : "2026-06-15T06:23:35.946", "ingestTimestamp" : "2026-06-13T22:27:04.376", "mongoId" : "6a2cda6774d8ee00a0a4c0a8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 125000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Audit procedures", "Quality methodologies", "Corrective actions", "ISO 9001 compliance", "Regulatory interpretation", "Leadership", "QHSE Training", "QHSE Quality", "Continual Education", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "LATAM region regulations", "STPS Norma Official Mexicana", "Department of labor regulations", "OSHA regulations", "ISO 9001", "Supplier QHSE management systems", "CSP", "ASP", "NEBOSH", "CQA", "JIRA" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 590.0127, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6960822e0937eae70e9c7f29", "title" : "Special Education Aide (Communication Language and Social Skills)", "company" : "Juan Seguin Elementary School", "industry" : "Education", "salary" : { "min" : 30000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Special Education Aide in Richmond, United States, with adjustments for the education industry and company size." }, "location" : "TEXAS-RICHMOND-JUAN SEGUIN ELEMENTARY SCHOOL", "locations" : [ "TEXAS-RICHMOND-JUAN SEGUIN ELEMENTARY SCHOOL", "
JUAN SEGUIN ELEMENTARY SCHOOL (149)
7818 GRAND MISSION BLVD.
RICHMOND, 77407

" ], "certifications" : [ "Texas Educational Aide Certification", "De-Escalation/Restraint Certification" ], "timestamp" : "2026-06-16T00:48:48.861", "fingerprint" : "a5f9f5eb572b9ed1fc6345cd8741fab34068ea73b521605eaaa7d6b21bb098a3", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa210.taleo.net/careersection/ex/jobdetail.ftl?job=183348", "externalId" : "183348", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Richmond", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.5821811,-95.7607832" } ], "locationText" : "Richmond, Texas, United States", "minimumEducation" : "48", "technicalSkills" : "Windows Operating System, Microsoft Word, Microsoft Excel, Microsoft PowerPoint", "professionalSkills" : [ "Behavioral strategies implementation", "Instructional lesson implementation", "Service implementation recording", "Behavior data collection" ], "hardSkillsList" : [ "Personal care services", "Physical restraint strategies" ], "hardSkills" : [ { "name" : "Personal care services", "level" : "intermediate" }, { "name" : "Physical restraint strategies", "level" : "intermediate" } ], "majorSkills" : "Communication skills, Language skills, Social skills, Behavior intervention", "majorSkillsList" : [ "Communication skills", "Language skills", "Social skills", "Behavior intervention" ], "coreResponsibilities" : "Provide direct support to students, Assist teacher and staff, Implement student's Individualized Education Plan, Document student's Individualized Education Plan, Maintain a safe environment, Maintain an engaging environment, Interact with students, Ensure student safety, Ensure student engagement, Assist with classroom management, Maintain alert attention, Supervise students, Execute behavioral strategies, Intervene using behavior strategies, Implement academic lessons, Implement functional lessons, Assist students with personal care, Record implementation of services, Record implementation of supports, Collect data on IEP targets, Collect data on behavior, Maintain confidentiality of student information, Prepare instructional materials", "teamCollaboration" : "Collaboration with teacher", "domainKnowledge" : "Special education; Individualized Education Plan; Least restrictive environment; Applied Behavior Analysis", "domainList" : [ "special-education", "individualized-education-plan", "least-restrictive-environment", "applied-behavior-analysis" ], "domainSpecificKnowledge" : [ "Special education", "Individualized Education Plan", "Least restrictive environment", "Applied Behavior Analysis" ], "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Implementation logs; IEP target data; Behavior data", "continuousLearning" : "Professional development attendance", "problemSolvingSkills" : "Behavior intervention strategies", "specialRequirements" : "Lifting/carrying less than 40 pounds, Work outside up to 25%, Exposure to elements, Exposure to inclement weather, Hands-on behavior intervention, Approved physical restraint, Intervene with aggression, Intervene with self-injurious behaviors, Intervene with disruptive behaviors, Intervene with self-stimulatory behaviors, Potential exposure to bodily fluids, Frequent childhood illnesses, Frequent pre-teen illnesses, Frequent teen illnesses, May work prolonged hours, May work irregular hours, Maintain emotional control under stress", "qualificationsBasic" : "48 college hours, Passing score on Para Professional Assessment, Windows Operating System proficiency, Microsoft Office applications proficiency", "qualificationsPreferred" : "Texas Educational Aide Certification, De-Escalation/Restraint Certification, Applied Behavior Analysis (ABA) training", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Overview The Aide Special Education CLASS, will provide direct support/services to students with disabilities in a variety of educational settings in order to access the curriculum in the student's least restrictive environment. The incumbent will assist teacher and staff in performing a variety of tasks by implementing and/or documenting the student's Individualized Education Plan, including academics, behavior, communication, social and personal care skills. The incumbent will maintain an environment that is safe and engaging for all students. Position Description Essential Duties and Responsibilities Service Delivery Interact with students in a variety of settings to ensure student safety and engagement (e.g., hallways, classroom, restroom, playground, arrival / departure) Assist with classroom management by maintaining alert attention regarding supervision of students at all times in a variety of settings Execute behavioral strategies as identified by the teacher based upon ARD documents (e.g., reinforcements, consequences, contingencies). Intervene using a continuum of behavior intervention strategies, up to and including approved physical restraint when student is in danger of harming self or others. Implement academic /functional lessons under the guidance and direction of the teacher in a variety of settings (e.g., large group, small group, or independent practice) Assist students with personal care services (e.g., feeding, cleaning, dressing, lifting, positioning, transitioning, toileting, changing) – may be more than 50% of the work day Compliance Record implementation of services and supports on approved logs (e.g., inclusive support logs, accommodation logs) Routinely collect data on IEP targets and behavior (skills development and mastery) in collaboration with the teacher Maintain confidentiality of student information Teacher Support Prepare instructional materials under the guidance and direction of the teacher Supervisory Responsibilities None Qualification Requirements To perform this job successfully, an individual must be able to perform each of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities, required unless otherwise stated as preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. Minimum of 48 college hours or passing score on the Para Professional Assessment of Knowledge Texas Educational Aide Certification preferred or required to obtain once hired De-Escalation/Restraint Certification preferred or required to obtain once hired (district-provided training) Applied Behavior Analysis (ABA) training preferred or required to obtain once hired Proficient in using Windows Operating System as well as Microsoft Office applications (Microsoft Word, Excel, and PowerPoint) Ability to effectively communicate information and ideas both verbally and in writing Physical Requirements/Working Conditions The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in classrooms, offices, work stations and meeting rooms. The position requires occasional walking, standing, sitting, bending, stooping, kneeling, crouching, crawling, and lifting/carrying work related items weighing less than 40 pounds, such as books, papers and presentation materials. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Attendance at conferences and professional development is required. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties. May work prolonged or irregular hours and must be able to maintain emotional control under stress. Additional Information The employee will be required to work outside up to 25% of the time and will be exposed to the elements and inclement weather. The position requires lifting and positioning students, controlling certain behaviors through hands-on behavior intervention strategies and approved physical restraint strategies. Paraprofessionals are expected to intervene with students' behavior, which can include aggression, self-injurious, disruptive, and self-stimulatory behaviors. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties, as well as potential exposure to bodily fluids and frequent childhood, pre-teen, and teen illnesses. TEXAS-RICHMOND", "summaryDescription" : "Special Education Aide (Communication Language and Social Skills) at Juan Seguin Elementary School. Skills: Communication skills, Language skills, Social skills, Behavior intervention. Provide direct support to students. Assist teacher and staff", "createdAt" : "2026-06-14T18:52:22.803", "lastUpdated" : "2026-06-16T00:48:48.861", "ingestTimestamp" : "2026-06-14T18:52:22.803", "mongoId" : "6960822e0937eae70e9c7f29", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 30000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Personal care services", "Physical restraint strategies", "Communication skills", "Language skills", "Social skills", "Behavior intervention", "Behavioral strategies implementation", "Instructional lesson implementation", "Service implementation recording", "Behavior data collection", "Special education", "Individualized Education Plan", "Least restrictive environment", "Applied Behavior Analysis", "Texas Educational Aide Certification", "De-Escalation/Restraint Certification", "Microsoft Office" ], "skillCount" : 17, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 588.12555, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a30609bf292fd229cf91a43", "title" : "School Leadership", "company" : "Guidepost Montessori", "industry" : "Education", "salary" : { "min" : 70000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Region: Illinois", "locations" : [ "Region: Illinois" ], "certifications" : [ "DCFS Director Requirements" ], "timestamp" : "2026-06-16T08:48:49.513", "fingerprint" : "a670e3199620d0d82f27d43c05f16e900fc4856ed7677f7c0a84e691c1549c80", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/guidepostmontessori/jobs/8008275", "externalId" : "8008275", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Illinois", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Illinois, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "professionalSkills" : [ "School leadership", "Team building", "Community cultivation", "Educational experience", "Enrollment management", "Family engagement", "Operational excellence", "Program excellence", "Organizational skills", "Decision making" ], "hardSkillsList" : [ "Montessori pedagogy" ], "hardSkills" : [ { "name" : "Montessori pedagogy", "level" : "intermediate" } ], "majorSkills" : "School leadership, Montessori education, Team development, Community building", "majorSkillsList" : [ "School leadership", "Montessori education", "Team development", "Community building" ], "coreResponsibilities" : "Lead campus teams, Support enrollment health, Foster family relationships, Ensure operational excellence, Ensure program excellence, Hire educators and staff, Lead educators and staff, Develop educators and staff, Build school culture, Support enrollment growth, Support family engagement, Support operational health, Support sustainability, Make thoughtful decisions", "teamCollaboration" : "Partnering with regional leaders; Partnering with campus leaders", "domainKnowledge" : "Montessori education; Early childhood education", "domainList" : [ "montessori-education", "early-childhood-education" ], "domainSpecificKnowledge" : [ "Montessori education", "Early childhood education" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Ongoing professional development", "problemSolvingSkills" : "Decision making", "outcomesObjectives" : "Ensure high-quality educational experiences", "qualificationsBasic" : "DCFS Director Requirements, Early childhood education leadership experience, Organizational skills, Attention to detail, Focus on results, Exceptional written communication skills, Exceptional verbal communication skills, Aptitude for creating a warm and benevolent team culture, Leadership, Ability to make tough decisions with limited information, Passion for getting education right through the Montessori pedagogy", "qualificationsPreferred" : "Experience teaching within a early childhood education setting, Experience in school leadership roles, Familiarity with the Montessori method of education, Montessori certification", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "We are always looking to connect with experienced School Leaders across the Downtown Chicago and surrounding Illinois Suburb areas who are interested in future leadership opportunities within our Guidepost Montessori network! School Leadership Opportunities: We are looking to connect with experienced school leaders who share our passion for Montessori education and who have demonstrated success in building strong teams, cultivating thriving school communities, and ensuring high-quality educational experiences for children and families. Depending on the specific opportunity, School Leaders within our network may be responsible for leading campus teams, supporting enrollment health, fostering family relationships, and ensuring operational and program excellence. Responsibilities may include, but are not limited to: Hiring, leading, and developing a team of educators and staff Building a strong, mission-aligned school culture Supporting enrollment growth and family engagement Partnering with regional and campus leaders to support operational health and sustainability Making thoughtful decisions that balance educational excellence and school performance What we offer: Ongoing professional development A network of supportive peers and mentors who regularly share best practices Career growth and promotion opportunities A competitive salary of $70,000 - $85,000 depending on qualifications and experience Health, dental, and vision insurance Paid time off and paid holidays 75% tuition discount for two children at any school within our network (we serve children 3 months through 6 years old) The opportunity to contribute to a high-quality educational program that serves the individual needs of each child We'd love to talk with you if you possess: DCFS Director Requirements Early childhood education leadership experience Strong organizational skills and attention to detail with a focus on results Exceptional written and verbal communication skills An aptitude for creating a warm and benevolent team culture Strong leadership and the ability to make the tough decisions with limited information A passion for getting education right through the Montessori pedagogy We will prefer you over other candidates if you have: Experience teaching within a early childhood education setting Experience in school leadership roles such as Head of School, Assistant Head of School, Early Childhood Program Director, or similar positions Familiarity with the Montessori method of education or a Montessori certification Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.", "summaryDescription" : "School Leadership at Guidepost Montessori. Skills: School leadership, Montessori education, Team development, Community building. Lead campus teams. Support enrollment health", "postedDate" : "2026-06-15T23:24:11.267", "createdAt" : "2026-06-15T23:24:11.267", "lastUpdated" : "2026-06-16T08:48:49.513", "ingestTimestamp" : "2026-06-15T23:24:11.267", "mongoId" : "6a30609bf292fd229cf91a43", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Montessori pedagogy", "School leadership", "Montessori education", "Team development", "Community building", "Team building", "Community cultivation", "Educational experience", "Enrollment management", "Family engagement", "Operational excellence", "Program excellence", "Organizational skills", "Decision making", "Early childhood education", "DCFS Director Requirements" ], "skillCount" : 16, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 584.7742, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cabec74d8ee00a09cdc60", "title" : "Bilingual Accounts Coordinator (Spanish/English)", "company" : "Charger Logistics Inc", "industry" : "Transportation/Trucking/Railroad", "salary" : { "min" : 45000.0, "max" : 60000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Bilingual Accounts Coordinator in Brampton, Canada, adjusted for the logistics industry." }, "location" : "Brampton, Ontario, Canada", "locations" : [ "Brampton, Ontario, Canada" ], "timestamp" : "2026-06-16T06:16:49.576", "fingerprint" : "092e0e4ade0d12686b726938eb27a15dc8df12d35cfa708a33b3f8e03096cdb4", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/B3596F48F5/apply", "externalId" : "B3596F48F5", "industryFunction" : { }, "locationPoint" : "43.68341,-79.76633", "structuredLocations" : [ { "city" : "Brampton", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6858320,-79.7599366" } ], "locationText" : "Brampton, Ontario, Canada", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Coordinate and plan dispatch, Communicate freight requirements to drivers, Handle customer inquiries, Update customer web portals, Monitor and update shipment statuses, Analyze resource utilization, Generate reports", "domainKnowledge" : "Trucking industry; Dispatch operations", "domainList" : [ "trucking-industry", "dispatch-operations" ], "domainSpecificKnowledge" : [ "Trucking industry", "Dispatch operations" ], "toolProficiency" : [ "Fleet Manager", "DAT", "Load Link", "Open Load Boards", "MS Office", "Excel", "Word" ], "communicationSkills" : "Spanish; English", "qualificationsBasic" : "Excellent verbal and written communication, Ability to manage high-stress situations, Ability to manage multiple concurrent projects, Good command of MS Office", "qualificationsPreferred" : "2+ years trucking industry experience, 2+ years dispatch experience, Knowledge of DOT rules and regulations", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Charger Logistics is a world class asset-based carrier. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo. Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are seeking a well-rounded individual able to work in a fast-paced environment to join the dispatch operations team at the company’s office in Brampton, ON. This is a Bilingual opportunity. Applicants who speak both Spanish and English will be considered for this role. **Responsibilities:** * Coordinate and plan with department peers to effectively and efficiently dispatch the company’s resources. * Should have worked on Fleet Manager, DAT, Load Link, Open Load Boards. * Communicate specific freight requirements and procedures to drivers. * Handle customer inquiries in a timely, professional manner. * Update customer web portals with up-to-date load information. * Monitor and update shipment statuses on the company’s internal applications. * Analyze resource utilization and generate reports as needed. **Requirements** * Must be able to communicate in both English and Spanish. * 2+ years of trucking industry and/or dispatch experience is an asset. * Freshers with excellent verbal and written communication. * Demonstrated ability to manage high-stress situations calmly and effectively. * Demonstrated ability to actively manage multiple, concurrent projects. * Knowledge of Department of Transportation (DOT) rules and regulations preferred. * Positive attitude with good people skills. * Good command of MS Office (Excel and Word) with an ability to quickly learn new software. **Benefits** * Competitive Salary * Healthcare Benefit Package * Career Growth", "summaryDescription" : "Bilingual Accounts Coordinator (Spanish/English) at Charger Logistics Inc. Coordinate and plan dispatch. Communicate freight requirements to drivers", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-14T20:15:46.531", "lastUpdated" : "2026-06-16T06:16:49.576", "ingestTimestamp" : "2026-06-14T20:15:46.531", "mongoId" : "6a2cabec74d8ee00a09cdc60", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/B3596F48F5", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Trucking industry", "Dispatch operations", "Fleet Manager", "DAT", "Load Link", "Open Load Boards", "MS Office", "Excel", "Word" ], "skillCount" : 9, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "executive", "dataQualityScore" : 0.8888889, "_score" : 583.2159, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7b8474d8ee00a0949ffc", "title" : "Physical Therapist / PT (Home Health) / Bilingual English Spanish", "company" : "Mission Healthcare", "industry" : "Healthcare", "salary" : { "min" : 46.0, "max" : 69.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Ventura, California, United States", "locations" : [ "Ventura", "California", "United States" ], "certifications" : [ "Physical Therapist license", "Master's degree", "Doctorate degree", "BLS", "CPR certification" ], "timestamp" : "2026-06-15T10:21:22.640", "fingerprint" : "73990dc003dd3afbb3bb5100c84bb123e6f23a866122b4953a65cead8d95a7c5", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/missionhealthcare/jobs/4230755009", "externalId" : "4230755009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Ventura", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.4458248,-119.0779359" } ], "locationText" : "Ventura, California, United States", "minimumEducation" : "Master's", "experienceMinYears" : 1, "professionalSkills" : [ "Patient care", "Therapeutic exercises", "Self-care strategies" ], "hardSkillsList" : [ "Physical assessment", "Treatment planning", "Documentation" ], "hardSkills" : [ { "name" : "Physical assessment", "level" : "intermediate" }, { "name" : "Treatment planning", "level" : "intermediate" }, { "name" : "Documentation", "level" : "intermediate" } ], "majorSkills" : "Physical Therapy, Home Health", "majorSkillsList" : [ "Physical Therapy", "Home Health" ], "coreResponsibilities" : "Evaluate and assess patients' physical conditions, Develop individualized treatment plans, Implement therapeutic exercises and techniques, Relieve pain and improve mobility, Educate patients and caregivers, Collaborate with interdisciplinary team, Maintain accurate documentation", "teamCollaboration" : "Interdisciplinary team", "domainKnowledge" : "Home health", "domainList" : [ "home-health" ], "domainSpecificKnowledge" : [ "Home health" ], "documentationSkills" : "Patient documentation", "specialRequirements" : "Bilingual English Spanish, Valid driver's license, Reliable, insured vehicle", "qualificationsBasic" : "Active Physical Therapist license, Master's or Doctorate degree, 1 year of experience, Current BLS, hands-on CPR, Valid driver's license, Reliable, insured vehicle", "qualificationsPreferred" : "Home health experience preferred", "workSiteFlexibility" : "Flexible", "rawDescription" : "Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family! Mission Healthcare offers competitive benefit packages designed to support the well‑being of our team. Benefits Available to All Benefit-Eligible Employees 401(k) retirement savings plan Mileage reimbursement Employee Assistance Program (EAP) Paid vacation, sick leave, and holidays Additional Benefits for Employees Regularly Scheduled 30+ Hours per Week: Medical, dental, and vision insurance Flexible Spending & Health Savings Accounts Disability, life, and AD&D insurance Pet insurance Pay range: $46.29/hr to $69.43/hr, depending on experience Schedule/Shift: Friday - Saturday as needed (Per Diem) Territory/Location: Ventura County Responsibilities: Evaluate and assess patients' physical conditions and develop individualized treatment plans. Implement therapeutic exercises and techniques to relieve pain and improve mobility, strength, and coordination. Educate patients and caregivers on exercises, safety precautions, and self-care strategies. Collaborate with an interdisciplinary team to provide holistic, patient-centered care. Maintain accurate and timely documentation of patient progress and treatment plans. Qualifications: Active Physical Therapist license in practicing state. Master's or Doctorate degree in Physical Therapy. Minimum of 1 year of experience as a Physical Therapist, home health experience strongly preferred. Current BLS, hands-on CPR certification. Valid driver's license and reliable, insured vehicle. #LI-Hybrid #MHREHAB See what Mission has to offer! Click Here. At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging. Equal Opportunity & Veteran‑Friendly Employer: We are proud to be an equal‑opportunity employer committed to building inclusive, compassionate healthcare teams. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business need. Veterans and military spouses are encouraged to apply. As a veteran‑friendly employer and proud participant in the We Honor Veterans Association, we recognize and value the leadership, teamwork, adaptability, and service‑driven experience military‑connected individuals bring to patient‑centered care and healthcare environments. Accessibility Commitment: We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs. Inclusion Efforts: We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive. Your Voice Matters: Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs. Communication Consent: By submitting an application, you acknowledge and consent to receive communications—including emails, phone calls, and text messages—from Mission Healthcare and its recruiters regarding your application and potential employment opportunities. You may opt out of text messages at any time by responding with \"STOP\". Let Better Growth Come To You!", "summaryDescription" : "Physical Therapist / PT (Home Health) / Bilingual English Spanish at Mission Healthcare. Skills: Physical Therapy, Home Health. Evaluate and assess patients' physical conditions. Develop individualized treatment plans", "postedDate" : "2026-06-13T21:10:10.384", "createdAt" : "2026-06-13T21:10:10.384", "lastUpdated" : "2026-06-15T10:21:22.640", "ingestTimestamp" : "2026-06-13T21:10:10.384", "mongoId" : "6a2c7b8474d8ee00a0949ffc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95680, "salaryAnnualMax" : 143520, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Physical assessment", "Treatment planning", "Documentation", "Physical Therapy", "Home Health", "Patient care", "Therapeutic exercises", "Self-care strategies", "Home health", "Physical Therapist license", "Master's degree", "Doctorate degree", "BLS", "CPR certification" ], "skillCount" : 14, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 565.05255, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2d8c7874d8ee00a0c2d68b", "title" : "Bilingual (English/Spanish) Personal Injury Intake Case Manager", "company" : "The Ward Law Group, PL", "industry" : "Legal Services", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Bilingual Personal Injury Intake Case Manager in Miami Lakes, United States, adjusted for the legal industry." }, "location" : "Miami Lakes, FL, United States", "locations" : [ "Miami Lakes", "FL", "United States" ], "timestamp" : "2026-06-16T06:04:20.364", "fingerprint" : "de6e7012a4d8752ddb81026fcc7d6f44fd42d76e68a24f3fdccb1152ea5a9df9", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/TheWardLawGroupPL/744000131998209-bilingual-english-spanish-personal-injury-intake-case-manager", "externalId" : "744000131998209", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Miami Lakes", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.9087056,-80.3086619" } ], "locationText" : "Miami Lakes, Florida, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Case management", "Client service", "Documentation", "Medical treatment coordination", "Insurance coordination", "Property damage coordination", "File management" ], "hardSkillsList" : [ "Case documentation", "Medical records management", "Insurance verification" ], "softSkillsList" : [ "Urgency", "Client-focused", "Multitask" ], "hardSkills" : [ { "name" : "Case documentation", "level" : "intermediate" }, { "name" : "Medical records management", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Urgency" }, { "name" : "Client-focused" }, { "name" : "Multitask" } ], "majorSkills" : "Personal Injury Intake, Case Management, Client Communication", "majorSkillsList" : [ "Personal Injury Intake", "Case Management", "Client Communication" ], "coreResponsibilities" : "Manage pre-litigation personal injury cases, Serve as primary point of contact for clients, Maintain frequent communication with clients, Respond to client communications, Provide clients with updates and guidance, Maintain accurate documentation of communications, Monitor client medical treatment progress, Coordinate with medical providers, Identify treatment gaps, Assist clients with scheduling concerns, Ensure medical records are obtained, Communicate with insurance adjusters, Obtain insurance information, Verify insurance information, Assist clients with property damage issues, Manage and prioritize active caseload, Identify cases eligible for escalation, Monitor case milestones, Follow up on pending items, Ensure case documentation is organized, Review files for completeness", "teamCollaboration" : "Collaborative team setting", "domainKnowledge" : "Personal injury; Bodily injury claims; Medical treatment progression; Property damage processes", "domainList" : [ "personal-injury", "bodily-injury-claims", "medical-treatment-progression", "property-damage-processes" ], "domainSpecificKnowledge" : [ "Personal injury", "Bodily injury claims", "Medical treatment progression", "Property damage processes" ], "toolProficiency" : [ "Case management system" ], "communicationSkills" : "Client communication; Provider communication; Adjuster communication", "documentationSkills" : "Case documentation; Medical records documentation", "outcomesObjectives" : "Deliver real results for clients; Contribute to meaningful outcomes; Contribute to life-changing client results", "qualificationsBasic" : "Previous experience in Personal Injury Case Management, Previous experience in Intake, Previous experience in Pre-Litigation, Experience handling personal injury claims, Experience with insurance communications, Experience with client case coordination, Understanding of bodily injury claims, Understanding of medical treatment progression, Understanding of property damage processes, Organizational skills, Attention to detail, Ability to manage a high-volume caseload, Ability to work in a fast-paced environment, Written communication skills, Verbal communication skills", "qualificationsPreferred" : "Personal Injury Case Management experience preferred, Intake experience preferred, Pre-Litigation experience preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Ward Law Group, recognized as one of the Best Places to Work for consecutive years, is where your work truly matters. We serve our community with compassion and excellence, empowering our employees to deliver real results for our clients. We foster a collaborative, innovative, and high-accountability environment where each team member contributes to meaningful outcomes. Our culture values faith, accountability, leadership, loyalty, and service — to our clients, teammates, and community. Join a firm where professional growth meets purpose and where every role contributes directly to life-changing client results. Headquartered in Miami Lakes, with offices in Manhattan and Orlando, The Ward Law Group is expanding nationally, with upcoming locations in New Jersey and Texas. This is a full-time position on-site Monday - Friday at our office in Miami Lakes, FL Role Overview The Intake Case Manager plays a critical role in managing pre-litigation personal injury cases from intake through treatment progression and case readiness. This position serves as a primary point of contact for clients while ensuring timely communication, proper case development, accurate documentation, and progression of cases toward resolution or transition to the appropriate department. The Intake Case Manager is responsible for managing a high-volume caseload while maintaining strong client service standards, proactive follow-up, and accurate case management practices. This role requires excellent organizational skills, urgency, attention to detail, and the ability to multitask within a fast-paced environment. The ideal candidate is client-focused, highly accountable, comfortable handling sensitive situations, and capable of balancing communication, administrative responsibilities, and case progression simultaneously. Key Responsibilities * Client Communication & Case Management * Serve as the primary point of contact for clients throughout the intake and treatment phases of the case * Maintain frequent communication with clients regarding treatment status, property damage, case progression, and outstanding needs * Respond to client calls, voicemails, SMS messages, and emails in a timely and professional manner * Provide clients with updates, guidance, and support throughout the pre-litigation process * Maintain accurate and detailed documentation of all client communications and case activity * Medical Treatment Coordination * Monitor and follow up on client medical treatment progress and provider compliance * Coordinate with medical providers regarding appointments, treatment status, records, and billing requests * Identify treatment gaps, missed appointments, or barriers impacting case progression * Assist clients with scheduling concerns and treatment-related questions as appropriate * Ensure medical records and bills are requested, obtained, and properly uploaded into the case management system * Insurance & Property Damage Coordination * Communicate with insurance adjusters regarding claim status, coverage information, and property damage matters * Obtain and verify insurance information, policy limits, claim numbers, and adjuster details * Assist clients with property damage issues including repairs, total loss claims, rental coordination, diminished value claims, and loss of use concerns * Case Progression & File Management * Manage and prioritize an active caseload while ensuring timely progression of each matter * Identify cases eligible for escalation, attorney review, demand preparation, or transfer to the appropriate department * Monitor case milestones and proactively follow up on pending items needed for case advancement * Ensure all case documentation is accurately saved, organized, and maintained within the case management system * Review files for completeness and readiness prior to submission for demand or attorney review Work Environment * Fast-paced, high-volume personal injury intake environment * Collaborative team setting with strong accountability and communication expectations * Requires the ability to multitask, prioritize urgent matters, and manage competing deadlines * Client-service focused role requiring professionalism, empathy, responsiveness, and attention to detail ## Qualifications * Previous experience in Personal Injury Case Management, Intake, or Pre-Litigation preferred * Experience handling personal injury claims, insurance communications, or client case coordination * Understanding of bodily injury claims, medical treatment progression, and property damage processes * Strong organizational skills and attention to detail * Ability to manage a high-volume caseload in a fast-paced environment * Strong written and verbal communication skills * Ability to maintain professionalism and empathy when communicating with clients * Reliable attendance, accountability, and strong follow-through Preferred Qualifications * Experience using Litify (Salesforce) * Experience working within a Plaintiff Personal Injury law firm * Fluency in both English and Spanish ## Additional Information Your talent, skills and experience will be rewarded with a competitive compensation package. * Paid Time Off: All employees who work 30 hours per week and above qualify for Paid Time Off. You will accrue a total of 3.08 hours per pay period for a total of two (2) weeks per year. * Health Benefits: All employees who work 30 hours per week and above will be eligible for benefits starting on the 1st day of the month following their start date. The firm covers a fixed amount which typically covers 40 - 65% of the employee premium, depending on the selected plan. The medical insurance plans include options for national coverage and free mental health services. There are also dental plans (with unlimited coverage) and vision plans to choose from at the employee’s expense. * Disability Benefits: All employees who work 30 hours per week will have Short-term and Long-term Disability benefits, paid for by the firm. * Life Insurance: For all employees who work 30 hours per week and above, the firm provides 1X earnings life insurance coverage paid for by the firm. In addition, you will receive a Firm paid accidental death and dismemberment benefit that matches your life insurance coverage. * Supplemental insurance options include Critical Illness, Accident, Cancer, Hospital Confinement Indemnity insurance, Term Life insurance, and Whole life insurance * Retirement: All employees who work 30 hours per week and above qualify for the 401(K) plan. After the employee completes one year of service, the firm will match 100% of the first 3% of employee contributions and 50% on the next 2%, with immediate vesting. The Ward Law Group is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at The Ward Law Group via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from The Ward Law Group HR/Recruitment will be deemed the sole property of The Ward Law Group. No fee will be paid in the event the candidate is hired by The Ward Law Group as a result of the referral or through other means.", "summaryDescription" : "Bilingual (English/Spanish) Personal Injury Intake Case Manager at The Ward Law Group, PL. Skills: Personal Injury Intake, Case Management, Client Communication. Manage pre-litigation personal injury cases. Serve as primary point of contact for clients", "postedDate" : "2026-06-12T23:54:04.000", "createdAt" : "2026-06-14T20:45:13.596", "lastUpdated" : "2026-06-16T06:04:20.364", "ingestTimestamp" : "2026-06-14T20:45:13.596", "mongoId" : "6a2d8c7874d8ee00a0c2d68b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Case documentation", "Medical records management", "Insurance verification", "Urgency", "Client-focused", "Multitask", "Personal Injury Intake", "Case Management", "Client Communication", "Case management", "Client service", "Documentation", "Medical treatment coordination", "Insurance coordination", "Property damage coordination", "File management", "Personal injury", "Bodily injury claims", "Medical treatment progression", "Property damage processes", "Case management system" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 558.44055, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.95 }, { "id" : "69164da570f0b99d586f31d5", "title" : "Account Health Support Compliance Specialist - English & Spanish", "company" : "Amazon Dev Center India", "industry" : "Editorial, Writing, Content Management, Investigation, Retail", "salary" : { "min" : 1150000.0, "max" : 1750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Account Health Support Compliance Specialist in Hyderabad, India, adjusted for the E-commerce industry and Amazon's company size." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-15T01:56:39.303", "fingerprint" : "b217d0a7b0a62a68349b234a745c0797c212d18a9adf3ef14cd60185cdbe1851", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3122821/apply", "externalId" : "9ea8044a-120e-417a-a719-b6dbe3977dcd", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Undergraduate degree", "professionalSkills" : [ "Seller engagement", "Compliance management", "Case management", "Documentation", "Problem solving" ], "hardSkillsList" : [ "Compliance requirements", "Documentation logging", "Data integrity", "Audit readiness", "Process improvement" ], "hardSkills" : [ { "name" : "Compliance requirements", "level" : "intermediate" }, { "name" : "Documentation logging", "level" : "intermediate" }, { "name" : "Data integrity", "level" : "intermediate" }, { "name" : "Audit readiness", "level" : "intermediate" }, { "name" : "Process improvement", "level" : "intermediate" } ], "majorSkills" : "Customer success, Compliance, Seller support", "majorSkillsList" : [ "Customer success", "Compliance", "Seller support" ], "coreResponsibilities" : "Serve as dedicated contact for sellers, Build seller relationships, Ensure clear communication, Execute outreach plans, Educate sellers on compliance, Guide sellers through documentation, Manage seller interactions, Log actions and communications, Monitor legislation progress, Ensure timely case closure, Drive seller compliance progress, Remove compliance blockers, Escalate compliance issues, Identify recurring seller pain points, Provide feedback for process improvement, Partner with SMEs, Resolve complex cases, Respond to inbound requests, Provide expert guidance, Support enforced sellers, Conduct targeted regain outreach", "teamCollaboration" : "Internal stakeholders; SMEs", "domainKnowledge" : "EU Compliance; E-commerce platform", "domainList" : [ "eu-compliance", "e-commerce-platform" ], "domainSpecificKnowledge" : [ "EU Compliance", "E-commerce platform" ], "communicationSkills" : "Clear communication; Accurate communication; Timely communication", "documentationSkills" : "Maintain data integrity; Audit readiness", "innovationCreativity" : "Process improvements", "problemSolvingSkills" : "Remove blockers; Escalate issues; Resolve complex cases", "specialRequirements" : "Rotational shifts, Flexible work hours", "outcomesObjectives" : "Improve seller experience; De-risk performance; Improve operational efficiency; Return sellers to compliant status", "qualificationsBasic" : "Speak, write, and read fluently in Spanish, Speak, write, and read fluently in English, Undergraduate degree", "qualificationsPreferred" : "Advanced Microsoft Office Suite proficiency", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Overview: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The AHS Compliance Specialist is responsible for managing the end-to-end compliance journey of assigned sellers under the EU Compliance Dedicated Support model. Acting as a dedicated point of contact, the Specialist drives compliance completion across multiple legislations by providing clear guidance, proactive outreach, and consistent follow-up. This role plays a key part in improving seller experience, de-risking performance, and operational efficiency across EU stores. Key job responsibilities 1. Seller Engagement and Relationship Management: Serve as the single, dedicated contact for a portfolio of sellers throughout their compliance journey. Build strong relationships by ensuring clear, accurate, and timely communication. Execute structured outreach plans, including proactive contacts, biweekly follow-ups, and pre-enforcement outreach. Educate sellers on compliance requirements and guide them through necessary documentation and actions. 2. Case Management and Documentation: Manage all seller interactions through a centralized mechanism to ensure complete visibility and consistency. Accurately log all actions, communications, and documents to maintain high data integrity and audit readiness. Monitor progress across all applicable legislations, ensuring timely updates and closure of cases. 3. Progress and Problem Solving: Drive seller progress toward compliance by removing blockers and escalating issues as needed. Identify recurring themes or seller pain points and provide feedback to internal stakeholders for process improvement. Partner closely with SMEs to ensure smooth resolution of complex cases. 4. Inbound Support and Regain Activities: Respond promptly to inbound requests via available channels, providing expert guidance. Support enforced sellers through targeted regain outreach and education, helping them return to compliant status quickly. POSITION DESCRIPTION: AHS Compliance Specialist (SPANISH) LANGUAGE REQUIREMENTS: English & Spanish PROCESS TYPE: Voice Process (Inbound and Outbound Calling) SHIFT REQUIREMENTS: Rotational Shifts and Week Offs (should be flexible to work as per business requirements) About the team Account Health Support acts as the primary interface between Amazon and our Selling Partners. The AHS Compliance Specialist will be responsible for providing timely and accurate operational support to Sellers selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A AHS Specialist is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases. Basic Qualifications: - Speak, write, and read fluently in Spanish - Are enrolled in or have completed a Undergraduate degree - Speak, write, and read fluently in English Preferred Qualifications: - Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Account Health Support Compliance Specialist - English & Spanish at Amazon Dev Center India. Skills: Customer success, Compliance, Seller support. Serve as dedicated contact for sellers. Build seller relationships", "postedDate" : "2026-06-13T02:42:50.269", "createdAt" : "2026-06-13T02:42:50.269", "lastUpdated" : "2026-06-15T01:56:39.303", "ingestTimestamp" : "2026-06-13T02:42:50.269", "mongoId" : "69164da570f0b99d586f31d5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3122821/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Compliance requirements", "Documentation logging", "Data integrity", "Audit readiness", "Process improvement", "Customer success", "Compliance", "Seller support", "Seller engagement", "Compliance management", "Case management", "Documentation", "Problem solving", "EU Compliance", "E-commerce platform" ], "skillCount" : 15, "jobCategory" : "engineering", "dataQualityScore" : 0.8888889, "_score" : 554.18854, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "69164da270f0b99d586f30f5", "title" : "Account Health Support Compliance Specialist - English & Spanish", "company" : "Amazon Dev Center India", "industry" : "Editorial, Writing, Content Management, Investigation, Retail", "salary" : { "min" : 1150000.0, "max" : 1750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Account Health Support Compliance Specialist in Hyderabad, India, adjusted for the E-commerce industry and Amazon's company size." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-15T00:43:06.911", "fingerprint" : "680dce9565dcc81edc55dd3a004e7f7af4b1a6c5bf870cf1a00403a9a039af5d", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3122823/apply", "externalId" : "a6b44a05-53d7-48c2-92cc-493944924b83", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Seller engagement", "Compliance management", "Case management", "Documentation" ], "hardSkillsList" : [ "Compliance requirements", "Documentation logging", "Data integrity", "Audit readiness" ], "hardSkills" : [ { "name" : "Compliance requirements", "level" : "intermediate" }, { "name" : "Documentation logging", "level" : "intermediate" }, { "name" : "Data integrity", "level" : "intermediate" }, { "name" : "Audit readiness", "level" : "intermediate" } ], "majorSkills" : "Compliance, Seller support, EU legislation", "majorSkillsList" : [ "Compliance", "Seller support", "EU legislation" ], "coreResponsibilities" : "Serve as dedicated contact for sellers, Build seller relationships, Ensure clear communication, Ensure accurate communication, Ensure timely communication, Execute structured outreach plans, Perform proactive contacts, Perform biweekly follow-ups, Perform pre-enforcement outreach, Educate sellers on compliance, Guide sellers through documentation, Guide sellers through actions, Manage seller interactions, Log all actions, Log all communications, Log all documents, Monitor progress across legislations, Ensure timely updates, Ensure closure of cases, Drive seller progress toward compliance, Remove blockers, Escalate issues, Identify recurring themes, Identify seller pain points, Provide feedback to stakeholders, Partner closely with SMEs, Respond promptly to inbound requests, Provide expert guidance, Support enforced sellers, Perform targeted regain outreach, Perform targeted regain education", "teamCollaboration" : "Internal stakeholders; SMEs", "domainKnowledge" : "EU Compliance; Seller compliance", "domainList" : [ "eu-compliance", "seller-compliance" ], "domainSpecificKnowledge" : [ "EU Compliance", "Seller compliance" ], "communicationSkills" : "Clear communication; Accurate communication; Timely communication", "documentationSkills" : "Documentation logging", "problemSolvingSkills" : "Remove blockers; Escalate issues; Problem solving", "specialRequirements" : "Rotational shifts, Flexible shifts", "outcomesObjectives" : "Improve seller experience; De-risk performance; Improve operational efficiency", "qualificationsBasic" : "Speak fluently in Spanish, Write fluently in Spanish, Read fluently in Spanish", "qualificationsPreferred" : "Advanced Microsoft Office knowledge", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Overview: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The AHS Compliance Specialist is responsible for managing the end-to-end compliance journey of assigned sellers under the EU Compliance Dedicated Support model. Acting as a dedicated point of contact, the Specialist drives compliance completion across multiple legislations by providing clear guidance, proactive outreach, and consistent follow-up. This role plays a key part in improving seller experience, de-risking performance, and operational efficiency across EU stores. Key job responsibilities 1. Seller Engagement and Relationship Management: Serve as the single, dedicated contact for a portfolio of sellers throughout their compliance journey. Build strong relationships by ensuring clear, accurate, and timely communication. Execute structured outreach plans, including proactive contacts, biweekly follow-ups, and pre-enforcement outreach. Educate sellers on compliance requirements and guide them through necessary documentation and actions. 2. Case Management and Documentation: Manage all seller interactions through a centralized mechanism to ensure complete visibility and consistency. Accurately log all actions, communications, and documents to maintain high data integrity and audit readiness. Monitor progress across all applicable legislations, ensuring timely updates and closure of cases. 3. Progress and Problem Solving: Drive seller progress toward compliance by removing blockers and escalating issues as needed. Identify recurring themes or seller pain points and provide feedback to internal stakeholders for process improvement. Partner closely with SMEs to ensure smooth resolution of complex cases. 4. Inbound Support and Regain Activities: Respond promptly to inbound requests via available channels, providing expert guidance. Support enforced sellers through targeted regain outreach and education, helping them return to compliant status quickly. POSITION DESCRIPTION: AHS Compliance Specialist (SPANISH) LANGUAGE REQUIREMENTS: English & Spanish PROCESS TYPE: Voice Process (Inbound and Outbound Calling) SHIFT REQUIREMENTS: Rotational Shifts and Week Offs (should be flexible to work as per business requirements) About the team Account Health Support acts as the primary interface between Amazon and our Selling Partners. The AHS Compliance Specialist will be responsible for providing timely and accurate operational support to Sellers selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A AHS Specialist is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases. Basic Qualifications: - Speak, write, and read fluently in Spanish Preferred Qualifications: - Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Account Health Support Compliance Specialist - English & Spanish at Amazon Dev Center India. Skills: Compliance, Seller support, EU legislation. Serve as dedicated contact for sellers. Build seller relationships", "postedDate" : "2026-06-13T01:11:18.827", "createdAt" : "2026-06-13T01:11:18.827", "lastUpdated" : "2026-06-15T00:43:06.911", "ingestTimestamp" : "2026-06-13T01:11:18.827", "mongoId" : "69164da270f0b99d586f30f5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3122823/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Compliance requirements", "Documentation logging", "Data integrity", "Audit readiness", "Compliance", "Seller support", "EU legislation", "Seller engagement", "Compliance management", "Case management", "Documentation", "EU Compliance", "Seller compliance" ], "skillCount" : 13, "jobCategory" : "engineering", "dataQualityScore" : 0.8888889, "_score" : 549.22424, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2cb21174d8ee00a09dfdd7", "title" : "SMB Account Executive - Bilingual - English/Spanish", "industry" : "Account Executive", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level SMB Account Executive in the US SaaS industry, adjusted for remote work and full-time employment." }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T04:35:07.857", "fingerprint" : "b511a400cacefcadc927ee9b8c105bd3c031ac1003cd8de124bd04cd90425518", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/1b07a2b8-3b74-47e0-968f-4b0cdaec3c42/apply", "externalId" : "1b07a2b8-3b74-47e0-968f-4b0cdaec3c42", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 4, "experienceLevel" : "Mid", "technicalSkills" : "HubSpot, Apollo", "professionalSkills" : [ "Sales prospecting", "Pipeline management", "Value-driven solutions" ], "hardSkillsList" : [ "Full-cycle sales", "Outbound prospecting", "Discovery calls", "Product demonstrations", "Pipeline progression", "Conversion performance", "Referral generation", "Privacy and compliance", "CRM usage", "Outbound tools" ], "softSkillsList" : [ "Coachability", "Performance-driven" ], "hardSkills" : [ { "name" : "Full-cycle sales", "level" : "intermediate" }, { "name" : "Outbound prospecting", "level" : "intermediate" }, { "name" : "Discovery calls", "level" : "intermediate" }, { "name" : "Product demonstrations", "level" : "intermediate" }, { "name" : "Pipeline progression", "level" : "intermediate" }, { "name" : "Conversion performance", "level" : "intermediate" }, { "name" : "Referral generation", "level" : "intermediate" }, { "name" : "Privacy and compliance", "level" : "intermediate" }, { "name" : "CRM usage", "level" : "intermediate" }, { "name" : "Outbound tools", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Coachability" }, { "name" : "Performance-driven" } ], "majorSkills" : "SaaS sales, Outbound prospecting, Full-cycle sales", "majorSkillsList" : [ "SaaS sales", "Outbound prospecting", "Full-cycle sales" ], "coreResponsibilities" : "Build outbound pipeline, Prospect through phone, Prospect through email, Prospect through LinkedIn, Prospect through video, Identify SMB prospects, Engage SMB prospects, Personalize outreach, Conduct discovery calls, Assess customer needs, Deliver product demonstrations, Position the platform, Manage full sales cycle, Ensure pipeline progression, Ensure conversion performance, Partner with SMB ecosystems, Generate referrals, Expand market reach, Address customer concerns, Articulate privacy capabilities, Maintain CRM use, Track performance, Optimize outreach sequences, Improve conversion rates", "teamCollaboration" : "Partner with SMB ecosystems", "domainKnowledge" : "Workforce intelligence; Surveillance technology; Data security; Insider risk; ROI; AI-powered SaaS", "domainList" : [ "workforce-intelligence", "surveillance-technology", "data-security", "insider-risk", "roi", "ai-powered-saas" ], "domainSpecificKnowledge" : [ "Workforce intelligence", "Surveillance technology", "Data security", "Insider risk", "ROI", "AI-powered SaaS" ], "toolProficiency" : [ "HubSpot", "Apollo" ], "communicationSkills" : "Spanish communication; English communication", "continuousLearning" : "Professional development budget; Career growth opportunities", "qualificationsBasic" : "2–4 years full-cycle SaaS sales experience, 40% pipeline self-sourced, Fluency in English and Spanish, Discovery and demo skills, Discuss technical topics, Business acumen", "qualificationsPreferred" : "SaaS sales experience in cybersecurity, SaaS sales experience in HR tech, SaaS sales experience in data/analytics", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Build and own a strong outbound pipeline through high-volume prospecting across phone, email, LinkedIn, video, and other channels. Identify and engage SMB prospects using intent signals, behavioral data, and vertical-specific insights to personalize outreach. Conduct efficient discovery calls to quickly assess customer needs across security, productivity, and process optimization use cases. Deliver tailored product demonstrations that position the platform as workforce intelligence rather than surveillance technology. Manage the full sales cycle from prospecting to close, ensuring consistent pipeline progression and conversion performance. Partner with SMB ecosystems such as MSPs, HR consultants, and accountants to generate referrals and expand market reach. Address customer concerns around privacy and compliance by clearly articulating privacy-first product capabilities. Maintain disciplined use of CRM and outbound tools to track performance, optimize outreach sequences, and improve conversion rates. Requirements: 2–4 years of full-cycle SaaS sales experience, ideally in cybersecurity, HR tech, or data/analytics environments. Proven hunter mentality with at least 40% of pipeline self-sourced through outbound efforts. Fluency in both English and Spanish, with strong communication skills in both languages. Experience using sales tools such as HubSpot, Apollo, or similar platforms for outbound prospecting and pipeline management. Strong discovery and demo skills with the ability to adapt messaging in real time based on prospect needs. Comfortable discussing technical topics such as data security, insider risk, and ROI with both technical and business stakeholders. Strong business acumen and ability to translate customer pain points into value-driven solutions. Highly self-motivated, coachable, and performance-driven in a target-oriented environment. Benefits: Remote-first role with the flexibility to work from anywhere. Competitive base salary with uncapped commission potential. Comprehensive health benefits and 401(k) with employer match. Unlimited paid time off to support work-life balance. Company-issued laptop (Mac or PC of choice). Professional development budget and ongoing career growth opportunities. Exposure to a high-growth AI-powered SaaS platform in a rapidly expanding market. Collaborative, innovation-driven culture with strong support for top sales performers. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "SMB Account Executive - Bilingual - English/Spanish. Skills: SaaS sales, Outbound prospecting, Full-cycle sales. Build outbound pipeline. Prospect through phone", "postedDate" : "2026-06-12T11:07:08.473", "createdAt" : "2026-06-12T11:07:08.473", "lastUpdated" : "2026-06-16T04:35:07.857", "ingestTimestamp" : "2026-06-14T21:40:38.836", "mongoId" : "6a2cb21174d8ee00a09dfdd7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Full-cycle sales", "Outbound prospecting", "Discovery calls", "Product demonstrations", "Pipeline progression", "Conversion performance", "Referral generation", "Privacy and compliance", "CRM usage", "Outbound tools", "Coachability", "Performance-driven", "SaaS sales", "Sales prospecting", "Pipeline management", "Value-driven solutions", "Workforce intelligence", "Surveillance technology", "Data security", "Insider risk", "ROI", "AI-powered SaaS", "HubSpot", "Apollo" ], "skillCount" : 24, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 546.8924, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 }, { "id" : "69164da570f0b99d586f31da", "title" : "Account Health Support Compliance Specialist - English & Spanish", "company" : "Amazon Dev Center India", "industry" : "Editorial, Writing, Content Management, Investigation, Retail", "salary" : { "min" : 1150000.0, "max" : 1750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Account Health Support Compliance Specialist in Hyderabad, India, adjusted for the E-commerce industry and Amazon's company size." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-14T22:25:41.207", "fingerprint" : "ed7949c2c677b215868fe1433a00eb95f7690108802234821731205c0c01c232", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3122825/apply", "externalId" : "c99a1d81-a534-4de0-9af2-d780c5dd5702", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Seller engagement", "Compliance management", "Case management", "Documentation" ], "hardSkillsList" : [ "Compliance requirements", "Documentation logging", "Data integrity", "Audit readiness" ], "hardSkills" : [ { "name" : "Compliance requirements", "level" : "intermediate" }, { "name" : "Documentation logging", "level" : "intermediate" }, { "name" : "Data integrity", "level" : "intermediate" }, { "name" : "Audit readiness", "level" : "intermediate" } ], "majorSkills" : "Compliance, Seller support, EU legislation", "majorSkillsList" : [ "Compliance", "Seller support", "EU legislation" ], "coreResponsibilities" : "Serve as dedicated contact for sellers, Build seller relationships, Ensure clear communication, Ensure accurate communication, Ensure timely communication, Execute structured outreach plans, Conduct proactive contacts, Conduct biweekly follow-ups, Conduct pre-enforcement outreach, Educate sellers on compliance, Guide sellers through documentation, Guide sellers through actions, Manage seller interactions, Log all actions, Log all communications, Log all documents, Monitor progress across legislations, Ensure timely updates, Ensure closure of cases, Drive seller progress toward compliance, Remove blockers, Escalate issues, Identify recurring themes, Identify seller pain points, Provide feedback to stakeholders, Partner closely with SMEs, Respond promptly to inbound requests, Provide expert guidance, Support enforced sellers, Conduct targeted regain outreach, Conduct targeted regain education", "teamCollaboration" : "Internal stakeholders; SMEs", "domainKnowledge" : "EU Compliance; Seller compliance", "domainList" : [ "eu-compliance", "seller-compliance" ], "domainSpecificKnowledge" : [ "EU Compliance", "Seller compliance" ], "communicationSkills" : "Clear communication; Accurate communication; Timely communication", "documentationSkills" : "Documentation logging", "problemSolvingSkills" : "Remove blockers; Escalate issues; Problem solving", "specialRequirements" : "Rotational shifts, Flexible shifts", "outcomesObjectives" : "Improve seller experience; De-risk performance; Improve operational efficiency", "qualificationsBasic" : "Speak fluently in Spanish, Write fluently in Spanish, Read fluently in Spanish", "qualificationsPreferred" : "Advanced Microsoft Office knowledge", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Overview: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The AHS Compliance Specialist is responsible for managing the end-to-end compliance journey of assigned sellers under the EU Compliance Dedicated Support model. Acting as a dedicated point of contact, the Specialist drives compliance completion across multiple legislations by providing clear guidance, proactive outreach, and consistent follow-up. This role plays a key part in improving seller experience, de-risking performance, and operational efficiency across EU stores. Key job responsibilities 1. Seller Engagement and Relationship Management: Serve as the single, dedicated contact for a portfolio of sellers throughout their compliance journey. Build strong relationships by ensuring clear, accurate, and timely communication. Execute structured outreach plans, including proactive contacts, biweekly follow-ups, and pre-enforcement outreach. Educate sellers on compliance requirements and guide them through necessary documentation and actions. 2. Case Management and Documentation: Manage all seller interactions through a centralized mechanism to ensure complete visibility and consistency. Accurately log all actions, communications, and documents to maintain high data integrity and audit readiness. Monitor progress across all applicable legislations, ensuring timely updates and closure of cases. 3. Progress and Problem Solving: Drive seller progress toward compliance by removing blockers and escalating issues as needed. Identify recurring themes or seller pain points and provide feedback to internal stakeholders for process improvement. Partner closely with SMEs to ensure smooth resolution of complex cases. 4. Inbound Support and Regain Activities: Respond promptly to inbound requests via available channels, providing expert guidance. Support enforced sellers through targeted regain outreach and education, helping them return to compliant status quickly. POSITION DESCRIPTION: AHS Compliance Specialist (SPANISH) LANGUAGE REQUIREMENTS: English & Spanish PROCESS TYPE: Voice Process (Inbound and Outbound Calling) SHIFT REQUIREMENTS: Rotational Shifts and Week Offs (should be flexible to work as per business requirements) About the team Account Health Support acts as the primary interface between Amazon and our Selling Partners. The AHS Compliance Specialist will be responsible for providing timely and accurate operational support to Sellers selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A AHS Specialist is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases. Basic Qualifications: - Speak, write, and read fluently in Spanish Preferred Qualifications: - Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. 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By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The AHS Compliance Specialist is responsible for managing the end-to-end compliance journey of assigned sellers under the EU Compliance Dedicated Support model. Acting as a dedicated point of contact, the Specialist drives compliance completion across multiple legislations by providing clear guidance, proactive outreach, and consistent follow-up. This role plays a key part in improving seller experience, de-risking performance, and operational efficiency across EU stores. Key job responsibilities 1. Seller Engagement and Relationship Management: Serve as the single, dedicated contact for a portfolio of sellers throughout their compliance journey. Build strong relationships by ensuring clear, accurate, and timely communication. Execute structured outreach plans, including proactive contacts, biweekly follow-ups, and pre-enforcement outreach. Educate sellers on compliance requirements and guide them through necessary documentation and actions. 2. Case Management and Documentation: Manage all seller interactions through a centralized mechanism to ensure complete visibility and consistency. Accurately log all actions, communications, and documents to maintain high data integrity and audit readiness. Monitor progress across all applicable legislations, ensuring timely updates and closure of cases. 3. Progress and Problem Solving: Drive seller progress toward compliance by removing blockers and escalating issues as needed. Identify recurring themes or seller pain points and provide feedback to internal stakeholders for process improvement. Partner closely with SMEs to ensure smooth resolution of complex cases. 4. Inbound Support and Regain Activities: Respond promptly to inbound requests via available channels, providing expert guidance. Support enforced sellers through targeted regain outreach and education, helping them return to compliant status quickly. POSITION DESCRIPTION: AHS Compliance Specialist (SPANISH) LANGUAGE REQUIREMENTS: English & Spanish PROCESS TYPE: Voice Process (Inbound and Outbound Calling) SHIFT REQUIREMENTS: Rotational Shifts and Week Offs (should be flexible to work as per business requirements) About the team Account Health Support acts as the primary interface between Amazon and our Selling Partners. The AHS Compliance Specialist will be responsible for providing timely and accurate operational support to Sellers selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A AHS Specialist is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases. Basic Qualifications: - Speak, write, and read fluently in Spanish Preferred Qualifications: - Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. 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Build seller relationships", "postedDate" : "2026-06-12T23:18:52.752", "createdAt" : "2026-06-12T23:18:52.752", "lastUpdated" : "2026-06-15T00:10:15.300", "ingestTimestamp" : "2026-06-12T23:18:52.752", "mongoId" : "69164da570f0b99d586f31d7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3122828/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Compliance requirements", "Documentation logging", "Data integrity", "Audit readiness", "Compliance", "Seller support", "EU legislation", "Seller engagement", "Compliance management", "Case management", "Documentation", "EU Compliance", "Seller compliance" ], "skillCount" : 13, "jobCategory" : "engineering", "dataQualityScore" : 0.8888889, "_score" : 543.1452, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a306faef292fd229cfebd07", "title" : "Virtual English Teacher", "company" : "ACCEL Schools", "industry" : "Education", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Virtual English Teacher in the United States, with adjustments for mid-seniority level and the education industry." }, "location" : "Gateway Online Academy of Ohio", "locations" : [ "Gateway Online Academy of Ohio" ], "certifications" : [ "Ohio teaching license" ], "timestamp" : "2026-06-16T11:37:36.101", "fingerprint" : "208f361d27fb9407a15b7496f33d14add9338eb4ee5b495cc5cf08a299435a7c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/accelschools/jobs/7773938003", "externalId" : "7773938003", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Ohio", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Ohio, United States", "coreResponsibilities" : "Serve as teacher of record, Instruct English grades 9-12, Meet student achievement goals, Meet culture goals, Meet state academic accountability goals, Deliver live lessons via web conference, Complete course setup in LMS, Monitor student progress, Provide feedback on assignments, Grade assignments daily, Track student contact, Maintain student contact, Collaborate with Principal, Create Progress Reports of Students, Deliver Progress Reports of Students, Review student level data, Differentiate instruction, Utilize research-based best practices, Create joyful classroom environment, Create caring classroom environment, Create loving classroom environment, Integrate culturally responsive teaching, Implement school-wide culture expectations, Implement school-wide culture norms, Communicate regularly with families, Incorporate 21st century technology skills, Participate in planning non-instructional activities, Participate in implementation of non-instructional activities, Attend non-instructional activities in person, Collaborate with colleagues, Communicate with colleagues, Travel to support state testing, Perform other duties as assigned", "teamCollaboration" : "With Principal; With colleagues; With families; With students", "domainKnowledge" : "21st-century curriculum; Dropout Prevention; Recovery school; Online learning; Self-paced learning; Social-emotional development; Culturally responsive teaching; State Standards; Common Core Standards", "domainList" : [ "21st-century-curriculum", "dropout-prevention", "recovery-school", "online-learning", "self-paced-learning", "social-emotional-development", "culturally-responsive-teaching", "state-standards", "common-core-standards" ], "domainSpecificKnowledge" : [ "21st-century curriculum", "Dropout Prevention", "Recovery school", "Online learning", "Self-paced learning", "Social-emotional development", "Culturally responsive teaching", "State Standards", "Common Core Standards" ], "toolProficiency" : [ "Microsoft Office", "Word", "Outlook" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Progress Reports of Students", "specialRequirements" : "Travel required several times per year, Face to face attendance required several times per year, Ability to stand for up to 90 minutes, Ability to supervise students, Pass federal criminal background checks, Pass state criminal background checks", "outcomesObjectives" : "Meet all goals related to student achievement; Meet all goals related to culture; Meet state specific academic accountability goals", "qualificationsBasic" : "Ohio teaching license in appropriate content area, Knowledge of State Standards, Knowledge of Common Core Standards", "qualificationsPreferred" : "Two years' experience teaching, Experience working in a multi-cultural setting", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "About Us Gateway Online Academy of Ohio provides a tuition-free, online high school experience for students in grades 9–12. As a Dropout Prevention and Recovery school, Gateway offers a flexible, self-paced environment designed to help students overcome obstacles and earn their high school diploma on their own terms. We are seeking teachers who are excited to create a rigorous and nurturing classroom environment that prioritizes student learning and social-emotional development. ACCEL Schools uses a cutting-edge 21st-century curriculum, which can be accessed online and through a variety of traditional methods.  Please note – while this is an online school position and all instruction occurs virtually, travel and face to face attendance will be required several times per year to support in person state testing and student events. Eligibility: Open to residents of Ohio About the Opportunity Serve as the teacher of record and primary instructor in English grades 9-12 Relentlessly work to meet all goals related to student achievement and culture as well as state specific academic accountability goals Deliver highly effective live lessons via web conference based on student need, rooted in research-based instructional practices Complete course set up for each course within the Learning Management System Monitor student progress in asynchronous courses and provide feedback/grade assignments daily Track and maintain contact with each student Collaborate with Principal to create and deliver Progress Reports of Students Review student level data frequently to inform instructional program adjustments Differentiate instruction to meet the needs of all students Utilize research-based best practices in both synchronous and asynchronous instruction Create a joyful, caring, and loving classroom environment for all students Integrate culturally responsive teaching practices into daily lessons and interactions with students, parents, and colleagues Implement school-wide culture expectations and norms, inside the classroom and beyond Communicate regularly with families regarding the academic and social-emotional growth of their child Incorporate 21st century technology skills into daily classroom practice and team settings Participate in the planning and implementation of non-instructional activities such as social events and field trips and attend these events in person Collaborate and communicate effectively, humbly, and respectfully with all colleagues Travel to support required face-to-face state testing annually Perform other duties as assigned About You Current Ohio teaching license in appropriate content area Knowledge of State Standards and Common Core Standards Preferred two years’ experience teaching High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring High quality written and verbal communication skills High proficiency in Microsoft Office products including Word and Outlook Ability to properly manage confidential information Ability to stand for up to 90 minutes at a time Ability to supervise students in all school settings Ability to pass federal and state criminal background checks Experience working in a multi-cultural setting preferred About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation and Benefits: The compensation and benefits information below is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.   The annual starting salary for this position is between $43,000 – $51,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. #LI-AB1", "summaryDescription" : "Virtual English Teacher at ACCEL Schools. Serve as teacher of record. Instruct English grades 9-12", "postedDate" : "2026-06-16T01:16:11.826", "createdAt" : "2026-06-16T01:16:11.826", "lastUpdated" : "2026-06-16T11:37:36.101", "ingestTimestamp" : "2026-06-16T01:16:11.826", "mongoId" : "6a306faef292fd229cfebd07", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "21st-century curriculum", "Dropout Prevention", "Recovery school", "Online learning", "Self-paced learning", "Social-emotional development", "Culturally responsive teaching", "State Standards", "Common Core Standards", "Ohio teaching license", "Microsoft Office", "Word", "Outlook" ], "skillCount" : 13, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 542.71735, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2176d374d8ee00a0c1afba", "title" : "Selling Partner Associate (English and Spanish), SP-Support", "company" : "Amazon Ireland Support Services Limited", "industry" : "Administrative Support, Seller Support Operations, amazon customer service", "salary" : { "min" : 26000.0, "max" : 34000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level remote roles in Ireland, adjusted for company size and industry." }, "location" : "IRL", "locations" : [ "IRL" ], "timestamp" : "2026-06-15T02:00:43.894", "fingerprint" : "e9b8104de5c64fc0f94ddb5fce423b53677531c062782b3f5565e689bf61ac9b", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10438393/apply", "externalId" : "88e66ba7-ad53-4efd-baab-1e3c4e63c610", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "technicalSkills" : "Windows, Microsoft Word, Microsoft Outlook, Microsoft Excel, Online communication tools, Collaboration tools", "professionalSkills" : [ "Customer service", "Process improvement", "Customer focus", "Product guidance", "Product details", "Key selling points" ], "hardSkillsList" : [ "Issue resolution", "Troubleshooting", "Product guidance", "Process improvement" ], "softSkillsList" : [ "Empathy", "Passion" ], "hardSkills" : [ { "name" : "Issue resolution", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Product guidance", "level" : "intermediate" }, { "name" : "Process improvement", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathy" }, { "name" : "Passion" } ], "majorSkills" : "Customer support, Issue resolution, Customer service", "majorSkillsList" : [ "Customer support", "Issue resolution", "Customer service" ], "coreResponsibilities" : "Support Selling Partners to solve issues, Manage high volumes of calls, Manage high volumes of emails, Manage high volumes of chats, Identify customers’ needs, Clarify information, Research every issue, Provide solutions, Exemplify Customer Obsession, Display genuine empathy, Display passion for customers, Deliver exceptional customer care, Build sustainable relationships, Engage customers, Oversee productivity targets, Oversee quality targets, Collaborate with internal stakeholders, Collaborate with teams, Document Selling Partner interactions, Document information, Troubleshoot issues, Provide product guidance, Provide support to Sellers, Provide support to Vendors, Attend regular training sessions, Learn product details, Learn key selling points, Perform other duties, Perform special projects", "teamCollaboration" : "Collaborating with team members remotely; Virtual engagement activities; Amazon community groups; Affinity groups", "domainKnowledge" : "Amazon marketplace platform; Amazon's technology platforms; Amazon business policies; Amazon operational processes", "domainList" : [ "amazon-marketplace-platform", "amazon-s-technology-platforms", "amazon-business-policies", "amazon-operational-processes" ], "domainSpecificKnowledge" : [ "Amazon marketplace platform", "Amazon's technology platforms", "Amazon business policies", "Amazon operational processes" ], "toolProficiency" : [ "Windows", "Microsoft Word", "Microsoft Outlook", "Microsoft Excel", "Online communication tools", "Collaboration tools" ], "communicationSkills" : "Phone support; Email support; Chat support; Live telephone support", "documentationSkills" : "Document interactions; Document information", "continuousLearning" : "Attend regular training sessions; Learn product details; Learn key selling points; Learn new skills", "problemSolvingSkills" : "Issue resolution; Troubleshooting; Research issues; Provide solutions", "specialRequirements" : "High speed internet required, 5Mb download speed required, 1Mb upload speed required, Suitable home office environment required, Rotating shifts, Work weekends", "outcomesObjectives" : "Achieve productivity targets; Achieve quality targets", "qualificationsBasic" : "Experience in Customer Service, Proficiency (C1/C2 level) in English, Proficiency (C1/C2 level) in Spanish, Intermediate competency with Windows, Intermediate competency with Microsoft Word, Intermediate competency with Microsoft Outlook, Intermediate competency with Microsoft Excel, Able to use online communication tools, Able to use collaboration tools", "qualificationsPreferred" : "Excellent verbal communication skills, Excellent written communication skills, Ability to inspire confidence, Ability to guide customers, Good listening skills, Demonstrated ability to show empathy, Genuine willingness to help, Prior contact centre experience, Comfortable working in fast-paced environment, Comfortable working in high-volume environment, Flexibility to adapt to change, Ability to deliver performance in metric-driven environment, High productivity standards, High quality standards, Maintain a customer focus, Ensure every customer feels supported, Ensure every customer feels valued, Foster a positive team environment, Foster a cooperative team environment, Ability to multitask phone, Ability to multitask chat, Ability to multitask email, Clear verbal communication skills, Clear written communication skills, Confidence in providing live telephone support, Ability to troubleshoot, Ability to research, Translate technical instructions, Translate procedural instructions, Enthusiastic, Highly self-motivated, Eager to learn new skills, Sense of urgency, Adaptability to changing business needs, Ability to identify process improvements, Ability to drive process improvements", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "SHIFT REQUIREMENTS: Rotating shifts Sunday - Saturday, ranging from 7 AM to 10 PM depending on role. WORK LOCATION: This is a virtual home based role. Permanently working from home from any province in Ireland. START DATE: August 2026 In Selling Partner Support, we help third party Sellers & Vendors sell their products through our Amazon marketplace platform. We interact with Sellers and Vendors from across the world via phone, email and chat in a contact center environment where we answer their questions and resolve their issues regarding Amazon’s technology platforms, business policies, and operational processes. Our Associates serve as the first contact point between Sellers/Vendors and Amazon, and we seek to always respond with complete, accurate and customer-friendly responses. We are ‘Customer Obsessed’ and strive for the perfect customer interaction every time. Our Associates must regularly multi-task utilizing a wide variety of software tools to navigate various Selling Partner Accounts, research and review policies and communicate effective solutions. The successful candidate will have a commitment to delivering outstanding customer service, a strong record of customer focus, and a keen interest in process improvement. You will join one of our home-based teams, and still be part of the Amazon culture by collaborating with team members remotely via video, and engaging in a range of virtual engagement activities. The team's schedule is organized in shifts and weekends to accommodate Amazon´s opening hours 7 days a week. Please note, the shifts cannot be confirmed prior to joining Amazon as they are not determined until after the training period, therefore flexibility is required. Time off and holidays are not allowed during the whole training duration. Key job responsibilities As part of your role, you will have the opportunity to: Support Amazon's Selling Partner’s to solve any incoming issues via 3 channels of communication (Phone, Email & Chat). Manage high volumes of inbound and outbound calls, emails and chats in a timely manner. Identify customers’ needs, clarify information, research every issue and providing solutions. Exemplify Amazons Leadership Principle for Customer Obsession by consistently displaying a genuine empathy and passion for our customers, delivering an exceptional customer care experience with every contact. Build sustainable relationships and engaging customers by going the extra mile. Oversee and achieve various productivity and quality targets and metrics. Collaborate with various internal stakeholders and teams. Document all Selling Partner interactions and information according to standard operating procedures. Troubleshoot and provide product guidance and support to all Amazons Sellers and Vendors. Attend regular training sessions, learn product details and key selling points of products and technologies. Any other duties and special projects as directed by management in keeping with the employee’s skills and experience About the team Join our Amazon Family in Ireland! • New hires become a member of a diverse, multicultural and global team. Join one of our many Amazon community & Affinity groups to further experience Amazon’s inclusive, collaborative culture. • Amazon takes pride in growing talent and leadership from within and offers multiple career paths. • Private Healthcare Plan • Prior to employment start, must have high speed internet with up to 5Mb download and 1Mb upload speed and a suitable home office work environment compliance with Amazon’s virtual contact canter policy. Basic Qualifications: - Experience in Customer Service - Proficiency (C1/C2 level) in English and in the second language outlined in the title of this job advertisement. - Technical Skills: Intermediate competency with Windows, Microsoft Word, Outlook and Excel. Able to use online communication and collaboration tools with ease Preferred Qualifications: - Excellent verbal and written communication skills, with the ability to inspire confidence while guiding customers through issue resolution via phone and email - Strong listening skills with a demonstrated ability to show empathy and a genuine willingness to help - Prior contact centre experience - Comfortable working in a fast-paced, high-volume environment with the flexibility to adapt to change effectively - Ability to deliver strong performance in a metric-driven environment with high productivity and quality standards - Maintain a strong customer focus, ensuring every customer feels supported and valued - Foster a positive and cooperative team environment at all times - Ability to multitask across phone, chat, and email channels simultaneously - Clear and professional verbal and written communication skills, with confidence in providing live telephone support in English and other languages defined for the role - Ability to troubleshoot, research, and translate technical or procedural instructions into clear, customer-friendly guidance - Enthusiastic, highly self-motivated, and eager to learn new skills - Strong sense of urgency and adaptability in response to changing business needs - Ability to identify and drive process improvements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Selling Partner Associate (English and Spanish), SP-Support at Amazon Ireland Support Services Limited. Skills: Customer support, Issue resolution, Customer service. Support Selling Partners to solve issues. Manage high volumes of calls", "postedDate" : "2026-06-13T04:25:40.240", "createdAt" : "2026-06-13T04:25:40.240", "lastUpdated" : "2026-06-15T02:00:43.894", "ingestTimestamp" : "2026-06-13T04:25:40.240", "mongoId" : "6a2176d374d8ee00a0c1afba", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10438393/apply", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Issue resolution", "Troubleshooting", "Product guidance", "Process improvement", "Empathy", "Passion", "Customer support", "Customer service", "Customer focus", "Product details", "Key selling points", "Amazon marketplace platform", "Amazon's technology platforms", "Amazon business policies", "Amazon operational processes", "Windows", "Microsoft Word", "Microsoft Outlook", "Microsoft Excel", "Online communication tools", "Collaboration tools" ], "skillCount" : 21, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "_score" : 540.3312, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a305b72f292fd229cf5de06", "title" : "MS English Teacher", "company" : "Opportunity Charter School", "industry" : "Education", "salary" : { "min" : 64711.0, "max" : 91622.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "OCS", "locations" : [ "OCS" ], "certifications" : [ "NYS Teacher Certification" ], "timestamp" : "2026-06-16T05:58:06.929", "fingerprint" : "a3bf8134987ff641e865d055f570559d4a1587e5aa6c4818f3e9e304538ccc99", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ocs/jobs/4112661008", "externalId" : "4112661008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Knoxville", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.9603948,-83.9210261" } ], "locationText" : "Knoxville, Tennessee, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "coreResponsibilities" : "Demonstrate enthusiasm for subject matter, Foster a love of learning, Engage in reflective practices, Evaluate and refine teaching methods, Collaborate with multidisciplinary team, Create individualized education plans, Implement individualized education plans, Review individualized education plans, Design instructional plans, Implement instructional plans, Adapt teaching methods, Adapt teaching materials, Lead an advisory group, Oversee social-emotional curriculum implementation, Establish positive learning environment, Establish inclusive learning environment, Implement behavior management strategies, Handle conflicts in classroom, Handle challenges in classroom, Promote respectful learning community, Promote supportive learning community, Use restorative practices, Conduct assessments, Evaluate students' academic levels, Evaluate students' developmental levels, Monitor progress, Document progress, Adjust teaching strategies, Work closely with teachers, Work closely with administrators, Work closely with staff members, Ensure utilization of best practices, Stay informed about current trends, Stay informed about research, Stay informed about best practices, Demonstrate teamwork, Model cooperation for students, Model helpfulness for students, Incorporate relevant technology, Enhance teaching experiences, Enhance learning experiences, Promote digital literacy skills, Communicate with students, Communicate with parents, Communicate with colleagues, Keep informed about progress, Keep informed about expectations, Keep informed about concerns, Promote culturally responsive learning environment, Promote inclusive learning environment, Respect diversity, Value diversity", "teamCollaboration" : "Multidisciplinary team; Teachers, administrators, staff", "domainKnowledge" : "Special education; Social-emotional curriculum", "domainList" : [ "special-education", "social-emotional-curriculum" ], "domainSpecificKnowledge" : [ "Special education", "Social-emotional curriculum" ], "communicationSkills" : "Communicate with students; Communicate with parents; Communicate with colleagues", "documentationSkills" : "Document progress", "continuousLearning" : "Ongoing professional development", "problemSolvingSkills" : "Identify student needs; Address student needs", "specialRequirements" : "Not able to provide sponsorship", "outcomesObjectives" : "Equip students with academic foundation; Equip students with social foundation; Equip students with understanding of strengths; Equip students with understanding of challenges", "qualificationsBasic" : "Authorized to work in the United States", "qualificationsPreferred" : "Master's degree preferred, NYS Teacher Certification (Preferred), Dual certification in Special Education and a subject area (Preferred), Special education: 1 year (Preferred), NYS Teacher Certification (Preferred), License/Certification: NY State Teacher Certification (Preferred)", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Belief in Every Student's Promise At Opportunity Charter School (OCS), we hold a steadfast belief that every student can excel, irrespective of their learning differences. Beyond academic support, we are committed to offering comprehensive social-emotional support. Each grade level benefits from a designated social worker, learning specialist, and culture team member, ensuring a holistic approach to addressing our students' needs. Our overarching objective is to guide each student and equip them with a well-established academic and social foundation, as well as a profound understanding of their individual strengths and challenges. Position Summary Opportunity Charter School is actively seeking a dynamic and well-versed teacher who can effectively cater to the diverse needs of our exceptional student body. The ideal candidate will excel in cultivating strong, trusting relationships with students, fostering a welcoming and secure learning environment that promotes academic risk-taking. OCS teachers are data-driven and possess the skill to identify and address the individual needs of their students. We are searching for a dedicated individual who not only understands but also passionately advocates for our school's vision in every interaction with stakeholders. Candidates must be authorized to work in the United States. Opportunity Charter School is not able to provide sponsorship. Responsibilities: Demonstrate enthusiasm for the subject matter and a genuine passion for fostering a love of learning in students. Engage in reflective practices, continually evaluating and refining teaching methods to enhance effectiveness. Collaborate with a multidisciplinary team to create, implement, and regularly review individualized education plans for students with special needs. Design and implement instructional plans aligned with curriculum standards, ensuring relevance and engagement for students. Adapt teaching methods and materials to meet the diverse learning styles and abilities of students with special needs. Lead an advisory group and oversee the implementation of our social-emotional curriculum within that class. Establish and maintain a positive and inclusive learning environment, implementing effective behavior management strategies as needed. Handle conflicts or challenges within the classroom, promoting a respectful and supportive learning community using restorative practices. Conduct assessments to evaluate students' academic and developmental levels, and regularly monitor and document progress, and adjust teaching strategies accordingly. Work closely with teachers, administrators, and other staff members to ensure the utilization of best practices with students. Stay informed about current trends, research, and best practices in education through ongoing professional development. Demonstrate teamwork, actively modeling cooperation and helpfulness for students. Incorporate relevant technology to enhance teaching and learning experiences, promoting digital literacy skills. Effectively communicate with students, parents, and colleagues, keeping them informed about progress, expectations, and any concerns. Promote a culturally responsive and inclusive learning environment that respects and values diversity. Candidates must be authorized to work in the United States. Opportunity Charter School is not able to provide sponsorship. Benefits Teachers' Retirement System of the City of New York Pension (The same pension plan that is provided by the NYCDOE) OCS is one of only a few charter schools that offer TRS Opportunities for Per Session Pay Health Insurance Paid Time Off Dental Insurance Vision Insurance Life Insurance & AD&D Short & Long Term Disability Flexible Spending Account Commuter Benefits OCS participates in NYPFL Employee Assistance Program Job Type: Full-time Starting Salary: $64,711.00 - $91,622.00 per year Requirements: Bachelor’s degree is required. Master’s degree preferred NYS Teacher Certification (Preferred) If not certified, documented evidence of progress/pathway toward obtaining NYS Teacher Certification is required Dual certification in Special Education and a subject area (Preferred) Schedule: 8 hour shift Monday to Friday Experience: Special education: 1 year (Preferred) License/Certification: NY State Teacher Certification (Preferred) Work Location: In person", "summaryDescription" : "MS English Teacher at Opportunity Charter School. Demonstrate enthusiasm for subject matter. Foster a love of learning", "postedDate" : "2026-06-15T23:22:01.460", "createdAt" : "2026-06-15T23:22:01.460", "lastUpdated" : "2026-06-16T05:58:06.929", "ingestTimestamp" : "2026-06-15T23:22:01.460", "mongoId" : "6a305b72f292fd229cf5de06", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 64711, "salaryAnnualMax" : 91622, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Special education", "Social-emotional curriculum", "NYS Teacher Certification" ], "skillCount" : 3, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 535.6204, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 8661, "totalPages" : 174, "hasNext" : true, "hasPrevious" : false } }

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