{ "count" : 21159, "data" : [ { "id" : "6a307ca6f292fd229c04a870", "title" : "Refining Operator", "company" : "Louis Dreyfus Company", "industry" : "International Trade And Development", "salary" : { "min" : 100000.0, "max" : 150000.0, "currency" : "CNY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Refining Operator in Tianjin, China, with 1+ years of experience, adjusted for the Food & Beverage industry and company size." }, "location" : "Tianjin, TJ, CN", "locations" : [ "Tianjin", "TJ", "CN" ], "timestamp" : "2026-06-16T11:55:09.089", "fingerprint" : "5e3d6adcb1aafe1ac2d4a76243a05663ecd62de5ca7ea6c8218f4a6aa69475dc", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/LouisDreyfusCompany/744000132107619-refining-operator", "externalId" : "744000132107619", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tianjin", "state" : "Tianjin", "country" : "China", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "39.0844064,117.1957475" } ], "locationText" : "Tianjin, Tianjin, China", "employmentType" : "FULL_TIME", "minimumEducation" : "College degree or above", "experienceMinYears" : 1, "experienceLevel" : "not-applicable", "coreResponsibilities" : "Operate and monitor refining processes, Ensure safe and efficient operations, Perform routine maintenance on equipment, Adhere to safety and environmental regulations, Maintain accurate operational logs and records, Collaborate with maintenance and technical teams, Respond to operational upsets and emergencies, Participate in process improvement initiatives", "teamCollaboration" : "Maintenance teams; Technical teams", "domainKnowledge" : "Refining processes", "domainList" : [ "refining-processes" ], "domainSpecificKnowledge" : [ "Refining processes" ], "documentationSkills" : "Operational logs", "problemSolvingSkills" : "Troubleshooting operational upsets", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally. 岗位概述: 负责检查/巡检生产线设备和调整生产参数，确保生产设备的安全生产和正常运行，并努力使之达到最优化。 Be mainly responsible for inspection of production line equipment and adjustment of parameters as required to ensure safe production 主要职责: 1、遵守和执行公司的各项安全、行为规范等规章制度, 遵守公司食品安全、质量、环境政策的要求； Comply with the company's food safety, quality, and environmental policy regulations. Abide by and implement safety regulations and code of conduct. 2、对精炼的设备熟练操作，保质保量地完成生产任务； Familiar with the equipment of refinery workshop, complete the production task with high quality and quantity. 3、调整设备的工作状况和参数，使之在最优状态工作，同时负责设备的保养和维护； Adjust the working condition and parameters of the equipment, maintenance of the equipment. 4、对过程中的参数进行记录； The parameters in the process are recorded 5、负责岗位/区域的5S工作； Responsible for 5S work in post/area 6、公司/部门交办的其他事项。 Other tasks assigned by the company/department ## Qualifications 技能知识 * 从事食用油加工行业(中和工段、脱色工段、脱臭工段、脱蜡工段)，精炼玉米油、葵花籽油优先。 * 会操作离心机、冷冻机优先。工作经历 * 从事粮油行业，食品，饲料，化工至少一年的工作经验。 At least one year of working experience in the grain and oil industry, food, feed, and chemical industry. 教育背景 * 大专及以上学历 College degree or above. 其他相关技能 1、深富团队合作精神。 Be deeply aware of the team spirit. 2、认真负责的态度。 Have strong sense of accountability. 3、有分析问题和解决问题的能力。 Have the ability to analyze and solve problems. ## Additional Information Additional Information for the job What We Offer - A dynamic and stimulating international environment, which embraces diversity, equity and inclusion. - Learning & development opportunities. - Competitive compensation and benefits. - Insurance systems & schemes. Diversity, Equity & Inclusion LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion. LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply. Sustainability Sustainable value is at the heart of our purpose as a company We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us.", "summaryDescription" : "Refining Operator at Louis Dreyfus Company. Operate and monitor refining processes. 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Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally. 岗位概述: 负责检查/巡检生产线设备和调整生产参数，确保生产设备的安全生产和正常运行，并努力使之达到最优化。 Be mainly responsible for inspection of production line equipment and adjustment of parameters as required to ensure safe production 主要职责: 1、遵守和执行公司的各项安全、行为规范等规章制度, 遵守公司食品安全、质量、环境政策的要求； Comply with the company's food safety, quality, and environmental policy regulations. Abide by and implement safety regulations and code of conduct. 2、对精炼的设备熟练操作，保质保量地完成生产任务； Familiar with the equipment of refinery workshop, complete the production task with high quality and quantity. 3、调整设备的工作状况和参数，使之在最优状态工作，同时负责设备的保养和维护； Adjust the working condition and parameters of the equipment, maintenance of the equipment. 4、对过程中的参数进行记录； The parameters in the process are recorded 5、负责岗位/区域的5S工作； Responsible for 5S work in post/area 6、公司/部门交办的其他事项。 Other tasks assigned by the company/department ## Qualifications 技能知识 * 从事食用油加工行业(中和工段、脱色工段、脱臭工段、脱蜡工段)，精炼玉米油、葵花籽油优先。 * 会操作离心机、冷冻机优先。工作经历 * 从事粮油行业，食品，饲料，化工至少一年的工作经验。 At least one year of working experience in the grain and oil industry, food, feed, and chemical industry. 教育背景 * 大专及以上学历 College degree or above. 其他相关技能 1、深富团队合作精神。 Be deeply aware of the team spirit. 2、认真负责的态度。 Have strong sense of accountability. 3、有分析问题和解决问题的能力。 Have the ability to analyze and solve problems. ## Additional Information Additional Information for the job What We Offer - A dynamic and stimulating international environment, which embraces diversity, equity and inclusion. - Learning & development opportunities. - Competitive compensation and benefits. - Insurance systems & schemes. Diversity, Equity & Inclusion LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion. LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply. Sustainability Sustainable value is at the heart of our purpose as a company We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us.", "summaryDescription" : "Refining Operator at Louis Dreyfus Company. Operate and monitor refining processes. 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Operational team; Business PO; Stakeholders", "domainKnowledge" : "Business logic; Transformation logic; Data Warehouse concepts", "domainList" : [ "business-logic", "transformation-logic", "data-warehouse-concepts" ], "domainSpecificKnowledge" : [ "Business logic", "Transformation logic", "Data Warehouse concepts" ], "toolProficiency" : [ "Advanced Excel", "SQL", "Databricks" ], "communicationSkills" : "Explain complex findings", "documentationSkills" : "Test documentation; Test cases; Test scripts; Document defects; Document issues; Document SQL evidence; Document screenshots; Document business impact", "continuousLearning" : "Continuous learning opportunities", "problemSolvingSkills" : "Problem-solving; Root cause Analysis; Troubleshooting", "outcomesObjectives" : "Ensure systems deliver accurate outcomes; Ensure systems deliver consistent outcomes; Ensure systems deliver reliable outcomes; Align with business expectations", "qualificationsBasic" : "Expertise in business logic validation, Expertise in KPI, Expertise in data analysis, Advanced Excel, SQL, Validate end-to-end logic, Perform data integrity checks, Collaborate with cross-functional teams, Write complex SQL queries, Optimize data flow, Adaptive Troubleshooting, Deep-dive investigations, Create test documentation, Execute BAT cycles, Document defects, Verify fixes, Analyze discrepancies, Document issues with detailed reproducing steps, Document SQL evidence, Document screenshots, Document business impact, Document Root cause Analysis, Collaborate with operational team, Collaborate with business PO, Ensure timely resolution, Excellent communication skills, Explain complex findings to stakeholders", "qualificationsPreferred" : "Knowledge in AWS Glue, Knowledge in Data warehouse concepts, Knowledge in Databricks, Knowledge in Test frameworks, Knowledge in automation strategies, Analytical skills, Communication skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "MIAS Business Acceptance Tester (BAT) Seeking a detail-oriented Business Acceptance Tester (BAT Analyst) with strong expertise in business logic validation-KPI, data analysis, Advanced Excel & SQL . The ideal candidate will ensure that data-driven solutions meet business requirements by validating end‑to‑end logic, performing complex data integrity checks, and collaborating closely with cross-functional teams. This role acts as the final quality gate before production release, ensuring that systems deliver accurate, consistent, and reliable outcomes aligned with business expectations. Key Responsibilities 1. Business Alignment & Analysis Understand end-to-end business logic, transformation logic, and Data Warehouse concepts. Apply critical thinking to validate that system outputs, KPIs, and data flows align with strategic business goals. Serve as a key SME to ensure integrated data meets business expectations through rigorous problem-solving and cross-functional alignment. 2. Tools & Technologies Advanced SQL & Excel: High expertise in Excel (Pivot, Power Query) and writing complex SQL queries/stored procedures to validate business logic transformations and data flow optimization. Data completeness, accuracy, and consistency. Conduct Adaptive Troubleshooting and deep-dive investigations to identify data mismatches and anomalies; adapt and refine SQL scripts on the fly to isolate root causes during troubleshooting. · Good to have knowledge in: AWS Glue, Data warehouse concepts & Databricks Test frameworks and automation strategies, Strong analytical, communication skills 3 Test Documentation & Traceability Create detailed business logic scenarios, test cases, test scripts Execute BAT cycles, document defects, and verify fixes. Identify gaps between expected business behavior and system functionality. 4. Issue Identification & Reporting Analyze discrepancies between system outputs and expected business logic. Document issues with detailed reproducing steps, SQL evidence, screenshots, and business impact with Root cause Analysis. Collaborate with operational team and business PO to ensure timely resolution. Excellent communication skills and capability to explain complex findings to stakeholders such as operational team, markets and business partner Bachelor of Engineering Why Join Us? • Be part of a purpose-driven organization that is shaping the future of mobility • Work on cutting-edge technologies and global projects • Thrive in a collaborative, diverse, and inclusive environment • Access world-class infrastructure and continuous learning opportunities Equal Opportunity Statement At MBRDI, we are committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of gender, background, or ability. Mercedes-Benz Research and Development India Private Limited", "summaryDescription" : "Business Acceptance Tester. Skills: Business logic validation, Data analysis, SQL, Excel. Understand business logic. Understand transformation logic", "createdAt" : "2026-06-14T19:46:45.391", "lastUpdated" : "2026-06-16T00:48:56.870", "ingestTimestamp" : "2026-06-14T19:46:45.391", "mongoId" : "69ce5e3b9bc74574cb67796f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data integrity checks", "Data transformation", "Data flow optimization", "Data completeness", "Data accuracy", "Data consistency", "Business logic validation", "Data analysis", "SQL", "Excel", "Problem-solving", "Root cause Analysis", "Business logic", "Transformation logic", "Data Warehouse concepts", "Advanced Excel", "Databricks" ], "skillCount" : 17, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2176e474d8ee00a0c1b3bf", "title" : "Application Software Engineer, Payments Acceptance and Experience", "company" : "ADCI", "industry" : "Operations, IT, Support Engineering, consumerpayments", "salary" : { "min" : 950000.0, "max" : 1550000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Junior Application Software Engineer in E-Commerce in Bengaluru, India, adjusted for company size and industry." }, "location" : "Bengaluru, Karnataka, IND", "locations" : [ "Bengaluru, Karnataka, IND" ], "timestamp" : "2026-06-16T04:40:24.449", "fingerprint" : "bd3ca6e82e579bf609f7a150824eddd6cb3cf0bd4a6331bd882888b72c195c96", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10437482/apply", "externalId" : "1b1cbf42-e38d-493f-b59b-e3c7915ea719", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, Karnataka, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "technicalSkills" : "Ruby, Rails, Java, Python, Shell scripts, AWS, Web technologies", "professionalSkills" : [ "System design", "Operations management" ], "hardSkillsList" : [ "Software development", "Technical support", "Scripting", "Troubleshooting", "Debugging" ], "hardSkills" : [ { "name" : "Software development", "level" : "intermediate" }, { "name" : "Technical support", "level" : "intermediate" }, { "name" : "Scripting", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Debugging", "level" : "intermediate" } ], "majorSkills" : "Payments systems, Distributed systems, Troubleshooting, Software maintenance", "majorSkillsList" : [ "Payments systems", "Distributed systems", "Troubleshooting", "Software maintenance" ], "coreResponsibilities" : "Support incoming tickets, Troubleshoot production software issues, Diagnose production software issues, Fix production software issues, Develop tools for operations, Develop tools for maintenance, Develop automation solutions, Develop monitoring solutions, Perform software maintenance, Perform software configuration, Implement fixes for internally developed code, Update technical challenges, Track technical challenges, Resolve technical challenges, Improve operational excellence, Improve system readiness, Support software deployment in staging, Support software deployment in production, Report system status, Report support status, Own digital products, Own digital components, Notify customers of issues, Coordinate customer workflows, Follow up on customer issues, Create team knowledge base, Create team skill set", "teamCollaboration" : "Team-oriented atmosphere; Work with support team", "domainKnowledge" : "Payments acceptance; Payments experience; Distributed systems; Web application development", "domainList" : [ "payments-acceptance", "payments-experience", "distributed-systems", "web-application-development" ], "domainSpecificKnowledge" : [ "Payments acceptance", "Payments experience", "Distributed systems", "Web application development" ], "innovationCreativity" : "Innovate to improve customer experience", "problemSolvingSkills" : "Troubleshooting; Solving complex problems", "qualificationsBasic" : "2+ years software development experience, 2+ years technical support experience, Experience scripting in modern languages, Experience troubleshooting and debugging technical systems, Bachelor's degree in Computer Science", "qualificationsPreferred" : "Knowledge of web services, Knowledge of distributed systems, Knowledge of web application development, Experience troubleshooting hardware RAID, Experience maintaining hardware RAID, Experience troubleshooting software RAID, Experience maintaining software RAID, Experience with REST web services, Experience with XML, Experience with JSON", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Some of the key job functions Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects, primarily in Ruby, Rails, Java, Python, or shell scripts,AWS, web technologies projects. Software deployment support in staging and production environments Develop tools to aid operations and maintenance The Amazon Consumer Payments supports multiple payment products and processes millions of transactions every day across numerous countries and payment methods. Over 100 million customers and merchants send tens of billions of dollars moving at light-speed through our systems annually, and use our products on and off Amazon. We build systems that provide various payments features and process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability. We innovate to improve customer experience across the globe, with support for currency choice, pay using installments, pay with reward points, in-store payments, pay on delivery, credit and debit payments, seller disbursements, gift cards, and many new exciting and challenging ideas are in the works. If you are excited about the opportunity to learn and work on large scale distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities at the Bangalore center. Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of the fastest growing areas of the Amazon e-commerce product and services platform. Key job responsibilities Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing tools, automation and monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (JAVA and Ruby with Rails), updating, tracking and resolving technical challenges and improving operational excellence and readiness of the systems. Some of the key job functions Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects, primarily in Ruby, Rails, Java, Python, or shell scripts,AWS, web technologies projects. Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more Digital products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set Basic Qualifications: - 2+ years of software development, or 2+ years of technical support experience - Experience scripting in modern program languages - Experience troubleshooting and debugging technical systems - Bachelor's degree in Computer Science or related technical field Preferred Qualifications: - Knowledge of web services, distributed systems, and web application development - Experience troubleshooting & maintaining hardware & software RAID - Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Application Software Engineer, Payments Acceptance and Experience at ADCI. Skills: Payments systems, Distributed systems, Troubleshooting, Software maintenance. Support incoming tickets. 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Houston:18333 Egret Bay Blvd S (320TX-1609)
18333 Egret Bay Blvd Ste 590
Houston, 77058

" ], "certifications" : [ "CRC credentials", "LPC renewals" ], "timestamp" : "2026-06-15T09:03:35.938", "fingerprint" : "419de298281996395d0eb36bc5012a28336a74d86558baafe4eeb491a257e723", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=35221", "externalId" : "35221", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Case management" ], "hardSkillsList" : [ "Eligibility decision making" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Eligibility decision making", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Vocational rehabilitation, Transition services", "majorSkillsList" : [ "Vocational rehabilitation", "Transition services" ], "coreResponsibilities" : "Provide quality Transition Services, Develop and maintain relations, Collect and analyze information, Make an accurate eligibility decision, Assist students in choosing appropriate employment, Determine student's strengths, Match information to job market, Participate with local education agencies, Support students acquiring skills, Develop a plan of services, Achieve student’s identified employment goals, Provide opportunities for students to explore career options, Gain employment", "teamCollaboration" : "Community referral sources; Businesses; Employers; Schools; Local education agencies; Families of students", "domainKnowledge" : "Vocational Rehabilitation program; Individuals with disabilities; Transition students; Autism; Blind & Visual Impairments; Brain Injury; Foster Youth; Veterans", "domainList" : [ "vocational-rehabilitation-program", "individuals-with-disabilities", "transition-students", "autism", "blind-visual-impairments", "brain-injury", "foster-youth", "veterans" ], "domainSpecificKnowledge" : [ "Vocational Rehabilitation program", "Individuals with disabilities", "Transition students", "Autism", "Blind & Visual Impairments", "Brain Injury", "Foster Youth", "Veterans" ], "continuousLearning" : "Tuition assistance program; FREE CEUs; Reimbursement for CRC & LPC renewals", "specialRequirements" : "Up to 75% travel, Lift/carry 10 pounds", "outcomesObjectives" : "Prepare for employment; Obtain employment; Retain employment; Advance in employment; Achieve employment goals", "qualificationsBasic" : "1 year paid or unpaid experience working with people with disabilities, Master’s degree in Rehabilitation Counseling or CRC certificate or LPC credential", "qualificationsPreferred" : "Direct VR Counseling work experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "For Texas to be GREAT, we need the best and brightest talent like you! The public vocational rehabilitation (VR) program administered through the Texas Workforce Commission helps people with disabilities to prepare for, obtain, retain, and advance in employment. MAKE A DIFFERENCE AND HELP PEOPLE WITH VR According to the Department of Labor, the unemployment rate for people with disabilities was 12.6% in 2020. This jobless rate continues to be much higher than the rate for those without disabilities. PUBLIC SERVICE IN VR IS FOR YOU… -If you want to find meaningful work and contribute to a powerful mission. For more than 100 years VR has been helping individuals with disabilities achieve their employment goals! -If you are looking for career and advancement opportunities. 38% of employees in VR have 15+ years of seniority. There are various positions with career ladders and opportunities to specialize in areas of interest: Autism, Blind & Visual Impairments, Deaf & Hard of Hearing, Brain Injury, Foster Youth, Transition Students, Veterans. -If you need a comprehensive benefits package that offers competitive pay & benefits from health plans, life insurance, retirement programs, paid leave and holidays, and longevity pay. -If you have direct VR Counseling work experience, receive higher starting salary. -If you want to advance your education with our tuition assistance program. -FREE CEUs to maintain CRC credentials and reimbursement for CRC & LPC renewals. The Texas Workforce Commission (TWC), a Family Friendly Certified Workplace, is seeking a Transition Vocational Rehabilitation Counselor (TVRC) Trainee - Sr TVRC to join the Vocational Rehabilitation Department located at 18333 Egret Bay Blvd., Houston, TX. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. Benefits to working for TWC include: - Competitive starting salary: $3,582.00 - $4,940.00/month. - Salary and position level will be based on experience and demonstrated skills. - This is a career ladder position which means each level is required to meet the established career ladder requirements in order to be promoted to the next level. - External hires will be brought in as TVRC Trainee upon hire and after a successful completion of the TVRC Trainee 6-month probationary period be considered for a promotion to TVRC I to include a 5% increase - Additional benefits for active employees: https://www.ers.texas.gov/Active-Employees/Health-Benefits. - The TVRC Trainee performs highly complex (senior-level) case management work in support of the mission, goals and values of the Texas Workforce Commission. - The TVRC I - Sr TVRC performs routine to senior-level vocational rehabilitation work in support of the mission, goals and values of the Texas Workforce Commission. TVRC Trainee to Sr TVRC applies critical thinking skills and sound decision making in performance of routine rehabilitation work in the Vocational Rehabilitation (VR) program. This program assists eligible individuals with disabilities to prepare for, retain, obtain and/or advance in competitive, integrated employment and includes assisting students with disabilities to transition successfully from high school to postsecondary education and employment. The ideal candidate will perform work using the applicable policy, guidance, and the electronic case management system. The TVRC is hired by the VR Supervisor with the approval of the VR Manager, and works independently, with moderate to minimal supervision by the VR Supervisor. GENERAL DUTIES: - Provides quality Transition Services to students with disabilities, including those who may be potentially eligible - Develops and maintains relations with community referral sources, businesses, employers and schools - Collects and analyzes all information necessary to make an accurate eligibility decision (e.g. medical, psychological, school records, employment records, etc.) - Assists students in choosing appropriate employment by analyzing information to determine the student's strengths, resources, priorities, concerns, abilities, capabilities and interests, and matching that information to the current job market - Participates with the local education agencies and families of students to support students acquiring the necessary academic skills, work skills, and life skills to be independent and successful - Works collaboratively with the student to develop a plan of services designed to achieve the student’s identified employment goals - Provides opportunities for students to explore career options and to gain employment experiences - Creates and maintains student records and performs case load management - Ensures timely, cost-effective provision of services and student progress toward eventual achievement of their employment goal - Develops and implements a process leading to the eventual successful job placement for students - Develops referral sources, maintains resource information, and obtains appropriate referrals to reach blind or visually impaired students - Works with the Regional Employment Assistance Specialists and / or Business Relation Specialists to build quality relationships with businesses in order to provide career exploration experiences for students - Applies best value purchasing practices and uses available comparable benefits and services to ensure effective use of public funds - Accounts for case service expenditures and delivery of services to maintain adherence to established funding/expenditure directives - May act as a Team Leader to assigned support staff for designated caseload - Participates in training activities conducted for staff development - Performs other duties as assigned PREFERRED QUALIFICATIONS: Master’s degree with major in Rehabilitation Counseling or Clinical Rehabilitation Counseling from an accredited college or university; OR master’s degree with major in counseling or related degrees such as Special Education, Social Work, Psychology, or Human Services from an accredited college or university plus one-year related work experience. OR Master’s degree with any other major plus two years related work experience; OR Bachelor’s degree with a major in vocational rehabilitation from an accredited college or university plus one-year related work experience; OR Bachelor’s degree with major in Counseling, Education, Social Work, Sociology, Psychology, or Public Health from an accredited college or university plus two years related work experience; OR Bachelor’s degree with any other major plus three years related work experience. MINIMUM QUALIFICATIONS: Bachelor's Degree in a field of study reasonably related to vocational rehabilitation, such as vocational rehabilitation counseling, social work, psychology, disability studies, business administration, human resources, special education, supported employment, customized employment, economics, or another field that reasonably prepares individuals to work with customers and employers. No experience required. All levels: Depending on required qualifications and experience, a Vocational Rehabilitation Counselor (VRC) vacancy may be filled at any level from a VRC Trainee to Sr VRC. Factors such as education, credentials, and previous experience with the agency will be considered when establishing the hiring level and starting salary. Experience as a Vocational Rehabilitation Counselor must be in accordance with the career ladder requirements of the agency. Related work experience is defined as case management, counseling, job placement and general knowledge of disabilities. Applicants selected who do not have a master’s degree in Rehabilitation Counseling or CRC certificate or LPC credential will be required to meet the CSPD educational requirements within a time frame established upon employment. This will entail taking specific courses that focus on the professional role of a Rehabilitation Counselor. When advancing from the VRC Trainee to the VRC I level, the individual must have 1 year of paid or unpaid experience working with people with disabilities. Copy of official transcripts, certifications and/or credentials will be requested at the time of interview. These positions involve up to 75% travel, and method of transportation is the responsibility of employee. Counselors are required to travel to reach their assigned consumers on a regular basis. Thus, travel is required for this position. Duties also include the ability to lift/carry 10 pounds. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf. HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Houston", "summaryDescription" : "Trans Voc Rehab Counselor (Clear Lake-Houston) at Texas Workforce Commission. Skills: Vocational rehabilitation, Transition services. Provide quality Transition Services. Develop and maintain relations", "createdAt" : "2026-06-14T07:08:38.870", "lastUpdated" : "2026-06-15T09:03:35.938", "ingestTimestamp" : "2026-06-14T07:08:38.870", "mongoId" : "6a2a9c7174d8ee00a06a1503", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42984, "salaryAnnualMax" : 59280, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Eligibility decision making", "Critical thinking", "Vocational rehabilitation", "Transition services", "Case management", "Vocational Rehabilitation program", "Individuals with disabilities", "Transition students", "Autism", "Blind & Visual Impairments", "Brain Injury", "Foster Youth", "Veterans", "CRC credentials", "LPC renewals" ], "skillCount" : 15, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c9ec474d8ee00a099e9aa", "title" : "Ticketing Associate", "company" : "ATI Business Group", "salary" : { "min" : 6.0E7, "max" : 9.0E7, "currency" : "IDR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Ticketing Associate in Central Jakarta, Indonesia, adjusted for the Travel industry." }, "location" : "Central Jakarta, ID", "locations" : [ "Central Jakarta", "ID" ], "timestamp" : "2026-06-16T05:25:51.448", "fingerprint" : "cb85b746d912d4bc95b59a515d5ff47f1c05a69599c428e3403319d282f6766d", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://ati-business-group.breezy.hr/p/32c478505fd8-ticketing-associate", "externalId" : "32c478505fd8", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Central Jakarta", "state" : "Jakarta", "country" : "Indonesia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "-6.1823399,106.8428715" } ], "locationText" : "Central Jakarta, Jakarta, Indonesia", "employmentType" : "FULL_TIME", "technicalSkills" : "GDS systems", "coreResponsibilities" : "Issue tickets, Reissue tickets, Keep productivity benchmark, Keep accuracy", "domainKnowledge" : "Travel industry", "domainList" : [ "travel-industry" ], "domainSpecificKnowledge" : [ "Travel industry" ], "communicationSkills" : "English", "qualificationsBasic" : "Prior experience in GDS systems, Excellent communication in English", "workSiteFlexibility" : "Onsite", "rawDescription" : "ATI Business Group is looking for Ticketing Associate to support our clients. Join us if you are passionate about the Travel industry with prior experience in GDS systems and excellent communication in English! Responsibilities: Issue and reissue ticketsKeep productivity benchmark and accuracy as", "summaryDescription" : "Ticketing Associate at ATI Business Group. Issue tickets. Reissue tickets", "createdAt" : "2026-06-14T20:26:34.932", "lastUpdated" : "2026-06-16T05:25:51.448", "ingestTimestamp" : "2026-06-14T20:26:34.932", "mongoId" : "6a2c9ec474d8ee00a099e9aa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Travel industry" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Travel", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2c5fbb74d8ee00a08ee2f4", "title" : "Especialista de Mesa de Crédito | Grandes Tickets", "company" : "iFood", "industry" : "Financial Services", "salary" : { "min" : 120000.0, "max" : 180000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority FinTech role in Osasco, Brazil, adjusted for company size and industry." }, "location" : "Av. dos Autonomistas - Vila Yara, Osasco - SP", "locations" : [ "Av. dos Autonomistas - Vila Yara", "Osasco - SP" ], "certifications" : [ "CPA-20", "CEA", "CGA" ], "timestamp" : "2026-06-15T01:37:46.479", "fingerprint" : "86cf80260975586fa9d75e8ae0f7051fba84aabf7e7369fa56d8b95b20d3193e", "source" : "greenhouse", "language" : "pt", "applyUrl" : "https://job-boards.greenhouse.io/ifoodcarreiras/jobs/8565778002", "externalId" : "8565778002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Osasco", "state" : "São Paulo", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-23.5324859,-46.7916801" } ], "locationText" : "Osasco, São Paulo, Brazil", "technicalSkills" : "OCR", "professionalSkills" : [ "Análise de crédito", "Análise financeira", "Estruturação de operações", "Análise setorial", "Análise de riscos" ], "hardSkillsList" : [ "Análise de balanços", "Análise DRE", "Avaliar garantias", "Definir condicionantes", "Calibrar agentes analíticos", "Extrair indicadores financeiros", "Sugerir benchmarks setoriais", "Análise demonstrativos financeiros", "Conhecimento garantias", "Estruturação operações", "Produtos crédito corporativo", "Bureaus crédito PJ", "Bases dados financeiros", "Análise setorial", "Riscos macroeconômicos", "Ferramentas OCR", "Extração automática balanços", "Plataformas decisão assistida" ], "softSkillsList" : [ "Agilidade", "Visão crítica", "Argumentação técnica", "Melhoria contínua" ], "hardSkills" : [ { "name" : "Análise de balanços", "level" : "intermediate" }, { "name" : "Análise DRE", "level" : "intermediate" }, { "name" : "Avaliar garantias", "level" : "intermediate" }, { "name" : "Definir condicionantes", "level" : "intermediate" }, { "name" : "Calibrar agentes analíticos", "level" : "intermediate" }, { "name" : "Extrair indicadores financeiros", "level" : "intermediate" }, { "name" : "Sugerir benchmarks setoriais", "level" : "intermediate" }, { "name" : "Análise demonstrativos financeiros", "level" : "intermediate" }, { "name" : "Conhecimento garantias", "level" : "intermediate" }, { "name" : "Estruturação operações", "level" : "intermediate" }, { "name" : "Produtos crédito corporativo", "level" : "intermediate" }, { "name" : "Bureaus crédito PJ", "level" : "intermediate" }, { "name" : "Bases dados financeiros", "level" : "intermediate" }, { "name" : "Análise setorial", "level" : "intermediate" }, { "name" : "Riscos macroeconômicos", "level" : "intermediate" }, { "name" : "Ferramentas OCR", "level" : "intermediate" }, { "name" : "Extração automática balanços", "level" : "intermediate" }, { "name" : "Plataformas decisão assistida", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Agilidade" }, { "name" : "Visão crítica" }, { "name" : "Argumentação técnica" }, { "name" : "Melhoria contínua" } ], "majorSkills" : "Análise de crédito, Demonstrativos financeiros, Estruturação de operações, Crédito corporativo", "majorSkillsList" : [ "Análise de crédito", "Demonstrativos financeiros", "Estruturação de operações", "Crédito corporativo" ], "coreResponsibilities" : "Analisar balanços, Analisar DREs, Analisar fluxo de caixa, Avaliar saúde financeira, Avaliar capacidade de endividamento, Conduzir aprovações manuais, Avaliar garantias, Estruturar operações, Definir condicionantes de aprovação, Interagir com áreas comerciais, Negociar ajustes propostas, Construir soluções factíveis, Documentar racional de decisão, Alimentar histórico de alçadas, Alimentar histórico de exceções, Calibrar agentes analíticos, Treinar agentes analíticos, Extrair indicadores financeiros, Alertar inconsistências, Sugerir benchmarks setoriais", "teamCollaboration" : "Áreas comerciais; Agentes analíticos", "domainKnowledge" : "Crédito PJ; Crédito corporativo; Crédito estruturado; Trade finance; Operações especiais; Riscos macroeconômicos", "domainList" : [ "credito-pj", "credito-corporativo", "credito-estruturado", "trade-finance", "operacoes-especiais", "riscos-macroeconomicos" ], "domainSpecificKnowledge" : [ "Crédito PJ", "Crédito corporativo", "Crédito estruturado", "Trade finance", "Operações especiais", "Riscos macroeconômicos" ], "toolProficiency" : [ "OCR", "Ferramentas OCR", "Plataformas decisão assistida" ], "communicationSkills" : "Argumentação técnica", "documentationSkills" : "Documentar racional de decisão", "continuousLearning" : "Mentalidade de melhoria contínua", "problemSolvingSkills" : "Identificar red flags; Resolver inconsistências", "qualificationsBasic" : "Análise de crédito PJ, Análise de demonstrativos financeiros, Conhecimento de garantias, Familiaridade com bureaus de crédito PJ, Perfil comercial e relacional, Agilidade para análise sob pressão, Visão crítica para identificar red flags, Capacidade de argumentação técnica, Mentalidade de melhoria contínua, Vivência crédito estruturado, Conhecimento de análise setorial, Experiência com ferramentas de OCR", "qualificationsPreferred" : "CPA-20, CEA, CGA", "workSiteFlexibility" : "Onsite", "rawDescription" : "Nosso modo de fazer no time Transforme sua carreira com o iFood! Somos uma empresa brasileira de tecnologia referência na América Latina. Por meio de soluções inovadoras, conectamos milhares de restaurantes a milhões de consumidores diariamente com uma média de 100 milhões de pedidos mensais. Além do delivery de comida, também somos Mercado, Farmácia e Pet. Temos também o iFood Pago, nossa Fintech, que engloba o iFood Benefícios, o vale alimentação e refeição do iFood e o próprio iFood Pago, o banco do restaurante. Junte-se a nós e faça parte de uma equipe que está sempre à frente com tecnologia de ponta e inovação constante. Seu Cardápio Diário Analisar balanços, DREs e fluxo de caixa para avaliar saúde financeira e capacidade de endividamento Conduzir aprovações manuais de operações de crédito de tickets elevados (PJ/corporate) Avaliar garantias, estruturas de operação e definir condicionantes de aprovação Interagir com áreas comerciais para negociar ajustes em propostas e construir soluções factíveis Documentar racional de decisão e alimentar histórico de alçadas e exceções Calibrar e treinar agentes analíticos que fazem pré-análise de documentos, extraem indicadores financeiros, alertam inconsistências e sugerem benchmarks setoriais liberando seu tempo para análise crítica e relação com o cliente Ingredientes que buscamos Experiência sólida em análise de crédito PJ Domínio de análise de demonstrativos financeiros (balanço, DRE, fluxo de caixa, indicadores de liquidez e endividamento) Conhecimento de garantias, estruturação de operações e produtos de crédito corporativo Familiaridade com bureaus de crédito PJ (Serasa, Boa Vista, etc.) e bases de dados financeiros Perfil comercial e relacional: sabe dialogar com vendedores e clientes sem perder rigor técnico Agilidade para análise sob pressão, com volume e prazos desafiadores Visão crítica para identificar red flags em documentos e narrativas inconsistentes Capacidade de argumentação técnica para defender decisões e orientar negociações Mentalidade de melhoria contínua: disposição para usar ferramentas que automatizam extração de dados, cálculos e checagens — e dar feedback estruturado para evoluir essas ferramentas Vivência em crédito estruturado, trade finance ou operações especiais Conhecimento de análise setorial e riscos macroeconômicos Experiência com ferramentas de OCR, extração automática de balanços ou plataformas de decisão assistida Certificações (CPA-20, CEA, CGA ou similares) Sobre nós No iFood, acreditamos na força da diversidade para gerar #Inovação e atingir #Resultados incríveis, por isso, não fazemos distinção para candidatos com deficiência, gênero, orientação sexual, raça/etnia, idade, origem, constituição familiar e estética. Temos grupos compostos por foodlovers voluntários, onde falamos sobre Raça, Gênero, LGBTQI+ e PcD. Queremos ser a empresa onde pessoas escolham como lugar para se desenvolver e contribuir para a realização de sonhos, #AllTogether. Conheça nossas iniciativas → Você tem fome de que? Nós, FoodLovers, temos fome de inovação e resultado. Buscamos sempre fazer o nosso melhor, pensando \"fora da caixa\" e atuando com agilidade e responsabilidade! Temos fome de diversidade, conhecimento e compartilhamento. Trabalhamos em um ambiente de muita versatilidade. Sabe o que promove a nossa receita especial? As pessoas! Vem fazer parte disso\uD83E\uDD1D", "summaryDescription" : "Especialista de Mesa de Crédito | Grandes Tickets at iFood. Skills: Análise de crédito, Demonstrativos financeiros, Estruturação de operações, Crédito corporativo. Analisar balanços. Analisar DREs", "postedDate" : "2026-06-12T22:19:37.829", "createdAt" : "2026-06-12T22:19:37.829", "lastUpdated" : "2026-06-15T01:37:46.479", "ingestTimestamp" : "2026-06-12T22:19:37.829", "mongoId" : "6a2c5fbb74d8ee00a08ee2f4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Análise de balanços", "Análise DRE", "Avaliar garantias", "Definir condicionantes", "Calibrar agentes analíticos", "Extrair indicadores financeiros", "Sugerir benchmarks setoriais", "Análise demonstrativos financeiros", "Conhecimento garantias", "Estruturação operações", "Produtos crédito corporativo", "Bureaus crédito PJ", "Bases dados financeiros", "Análise setorial", "Riscos macroeconômicos", "Ferramentas OCR", "Extração automática balanços", "Plataformas decisão assistida", "Agilidade", "Visão crítica", "Argumentação técnica", "Melhoria contínua", "Análise de crédito", "Demonstrativos financeiros", "Estruturação de operações", "Crédito corporativo", "Análise financeira", "Análise de riscos", "Crédito PJ", "Crédito estruturado", "Trade finance", "Operações especiais", "CPA-20", "CEA", "CGA", "OCR" ], "skillCount" : 36, "jobCategory" : "other", "jobSubcategory" : "ifood-pago-scd-|-bu-fint", "dataQualityScore" : 0.7777778, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a30905ef292fd229c0b354b", "title" : "Ticketing Operations Associate", "company" : "Vivid Seats", "salary" : { "min" : 43000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Chicago, Illinois, United States", "locations" : [ "Chicago", "Illinois", "United States" ], "timestamp" : "2026-06-16T10:26:59.904", "fingerprint" : "84fe2671ea216c8ef4cfd05ccdaebdfe045f86a03fca48c1913bda4b8755c21b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/vividseatsllc/jobs/4710599007?gh_jid=4710599007", "externalId" : "4710599007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Coppell", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "32.9552598,-97.0155703" } ], "locationText" : "Coppell, Texas, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Manage ticketing system operations, Process incoming tickets, Route tickets to appropriate teams, Track ticket status and resolution, Ensure timely ticket closure, Maintain ticketing system documentation, Generate operational reports, Monitor system performance, Identify and escalate issues, Collaborate with IT support, Assist with system upgrades, Provide user support", "teamCollaboration" : "IT support teams; Cross-functional teams", "domainKnowledge" : "Ticketing systems", "domainList" : [ "ticketing-systems" ], "domainSpecificKnowledge" : [ "Ticketing systems" ], "documentationSkills" : "System documentation", "problemSolvingSkills" : "Troubleshooting", "outcomesObjectives" : "Ensure timely ticket closure; Maintain system uptime", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2025, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation. We believe in harnessing emerging technology to power performance and unlock creativity. As part of our culture of innovation, we actively embrace the use of AI tools to enhance decision-making, improve workflows, and produce better outcomes for our customers. The Opportunity: The Fulfillment Services Associate will partner with the operations team in managing seller ticket fulfillment using our Skybox Point of Sale (POS) system for our marketplace. You will provide support for sellers and marketplaces by developing expert-level knowledge of Vivid Seats’ Skybox POS system, the seller community, and our marketplaces. This opportunity is a unique experience to build your communication skills, negotiation tactics, and problem-solving skills on a fast paced and motivated team. How your role contributes to the success of Vivid Seats: Establish and maintain a business relationship with new and existing sellers and marketplaces. Communicate externally through phone calls and emails, responding in a timely manner. Assist sellers and marketplaces with the buying and selling of tickets. Monitor queues to ensure timely fulfillment of all sales and maintain accuracy of tickets. Troubleshoot technical issues related to order processing and data exchange. How your role expectations will progress as a Fulfillment Services Associate in the first 30, 90, and 180 days: 30 days in Complete new hire orientation, gaining the resources you need to be successful. Learn how ticket marketplaces operate and how you’ll contribute to providing great experiences for our customers. Acclimate to team and company norms, business objectives, and Vivid Seats values. Learn our internal POS system Skybox. Familiarize and understand the Ticket Fulfillment process. 90 days in Contribute to our approaches, methods, or technologies to support overall business goals and drive team efficiencies. Maintain, harvest and aid internal and external relationships to achieve progress and advance objectives. Achieve thorough comprehension of our Fulfillment team practices including but not limited to ticket fulfillment, inventory listing creation and inbound inquiries. Attain complete knowledge of the third-party automation technology used for fulfillment. 180 days in Apply methods to execute individual tasks that positively impacts the team. Play an active role in continued learnings to advance skill sets necessary for team goals. Master understanding of all client accounts and marketplaces. Problem solving complex ticket fulfillment issues. What You’ll Bring: Outstanding communication, attention to detail and organizational skills Strong problem solving and issue resolution skills Strong client management and negotiation skills Assertive and professional demeanor Ability to think proactively and manage time effectively Ability to work independently Flexible schedule with ability to work occasional nights, weekends and some holidays Office Location: Coppell, TX We have multiple openings on this team with the following schedules: 2:00PM -10:30PM (Mon/Tues off) OR 2:00PM - 10:30PM (Wed/Thurs) off Schedules require: 3 weekdays and both Saturday and Sunday Hybrid model, not fully remote. Vivid Seats Pay Transparency Disclaimer: Full time offers from Vivid Seats include annual bonus incentives; FLEX PTO; mental health days; medical, dental, and vision insurance; 401K matching; monthly credits and discounts for attending live events; and a variety of additional workplace perks. The typical starting salary within the full salary range for this position can range. Factors which may affect starting salary include geographic market, relevant skills/experience, education, and other qualifications. Salary: $43,000 base salary with overtime eligibility #LI-BW1 Our Commitment: We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.", "summaryDescription" : "Ticketing Operations Associate at Vivid Seats. Manage ticketing system operations. Process incoming tickets", "postedDate" : "2026-06-16T03:15:52.636", "createdAt" : "2026-06-16T03:15:52.636", "lastUpdated" : "2026-06-16T10:26:59.904", "ingestTimestamp" : "2026-06-16T03:15:52.636", "mongoId" : "6a30905ef292fd229c0b354b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 43000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Ticketing systems" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a25146674d8ee00a00bb829", "title" : "Case Manager with Italian and English", "company" : "Amazon Czech Republic Services s.r.o.", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 700000.0, "max" : 950000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Case Manager in Prague, Czech Republic, adjusted for the E-Commerce industry and remote work." }, "location" : "CZE", "locations" : [ "CZE" ], "timestamp" : "2026-06-16T04:20:55.592", "fingerprint" : "0f5a30b5e3895e6b52fe8e022e29ae5548bcfff9985e352f69ef138cde755d84", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10440066/apply", "externalId" : "0efe3392-17fd-40eb-8778-d7f3b9579cc6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Romania", "continent" : "eu", "workMode" : "remote" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Romania; Poland; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Leave management", "Disability management", "Benefit administration" ], "hardSkillsList" : [ "Adjudicate leaves", "Review medical documentation", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Solve problems", "Facilitate ramp-back plan", "Educate managers", "Educate business partners", "Communicate updates", "Ensure compliance", "Maintain system records", "Coordinate with HR", "Coordinate with Safety", "Coordinate with Legal", "Coordinate with Payroll", "Coordinate with Benefits" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Adjudicate leaves", "level" : "intermediate" }, { "name" : "Review medical documentation", "level" : "intermediate" }, { "name" : "Leverage duration guidelines", "level" : "intermediate" }, { "name" : "Troubleshoot issues", "level" : "intermediate" }, { "name" : "Remove barriers", "level" : "intermediate" }, { "name" : "Solve problems", "level" : "intermediate" }, { "name" : "Facilitate ramp-back plan", "level" : "intermediate" }, { "name" : "Educate managers", "level" : "intermediate" }, { "name" : "Educate business partners", "level" : "intermediate" }, { "name" : "Communicate updates", "level" : "intermediate" }, { "name" : "Ensure compliance", "level" : "intermediate" }, { "name" : "Maintain system records", "level" : "intermediate" }, { "name" : "Coordinate with HR", "level" : "intermediate" }, { "name" : "Coordinate with Safety", "level" : "intermediate" }, { "name" : "Coordinate with Legal", "level" : "intermediate" }, { "name" : "Coordinate with Payroll", "level" : "intermediate" }, { "name" : "Coordinate with Benefits", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Case management, Disability and Leave, Employee relations", "majorSkillsList" : [ "Case management", "Disability and Leave", "Employee relations" ], "coreResponsibilities" : "Initiate inquiries about leave, Respond to inquiries about leave, Initiate inquiries about disability events, Respond to inquiries about disability events, Initiate inquiries about benefits, Respond to inquiries about benefits, Initiate inquiries about options, Respond to inquiries about options, Provide holistic case management services, Review medical documentation, Adjudicate leaves, Comply with leave plans, Comply with federal laws, Comply with state laws, Comply with benefit plans, Leverage duration guidelines, Use best practice tools, Use Amazon resources, Oversight of leave event, Critically assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Seek to remove barriers, Respond to employee impacting issues, Ensure right communication occurs, Identify problems, Solve problems, Facilitate smooth return to work, Facilitate ramp-back plan, Educate managers on employee concerns, Educate managers on employee needs, Educate business partners on employee concerns, Educate business partners on employee needs, Communicate regular updates to employees, Communicate regular updates to stakeholders, Ensure compliance with standard work, Ensure compliance with regulations, Ensure compliance with company policy, Maintain system records, Consult with third party administrator, Coordinate with third party administrator, Partner with third party administrator, Consult with HR, Coordinate with HR, Partner with HR, Consult with Safety, Coordinate with Safety, Partner with Safety, Consult with Legal, Coordinate with Legal, Partner with Legal, Consult with Payroll, Coordinate with Payroll, Partner with Payroll, Consult with Benefits, Coordinate with Benefits, Partner with Benefits, Consult with team members, Coordinate with team members, Partner with team members, Consult with other departments, Coordinate with other departments, Partner with other departments, Consult with systems, Coordinate with systems, Partner with systems, Perform other duties as assigned", "teamCollaboration" : "Cross functional environment; Coordinate with third party administrator; Coordinate with HR; Coordinate with Safety; Coordinate with Legal; Coordinate with Payroll; Coordinate with Benefits; Coordinate with team members; Coordinate with other departments", "domainKnowledge" : "Leave of absence; Disability life events; Accommodation services; Federal laws; State laws; Benefit plans", "domainList" : [ "leave-of-absence", "disability-life-events", "accommodation-services", "federal-laws", "state-laws", "benefit-plans" ], "domainSpecificKnowledge" : [ "Leave of absence", "Disability life events", "Accommodation services", "Federal laws", "State laws", "Benefit plans" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint", "Case management systems" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain system records; Accurate information; Timely documentation", "problemSolvingSkills" : "Problem solving; Troubleshoot issues; Identify problems; Solve problems; Critical thinking", "specialRequirements" : "Rotational shifts, Weekends, Weekdays", "qualificationsBasic" : "Bachelor's degree or equivalent experience, Customer service experience, Human Resource management experience, Case management experience, Leave & Disability management experience, Intermediate MS Word proficiency, Intermediate MS Excel proficiency, Intermediate MS Access proficiency, Intermediate MS Outlook proficiency, Intermediate MS PowerPoint proficiency, Very good written Italian (B2 CEFR), Very good verbal Italian (B2 CEFR), Very good written English (B2 CEFR), Very good verbal English (B2 CEFR)", "qualificationsPreferred" : "Critical thinking for problem solving, Relationship building, Influencing others, Cross functional environment experience, Time management, Ownership of deliverables, Demonstrated communication skills, Prior Leave experience, Prior Accommodation's experience, Case management systems experience, Reviewing cases for eligibility, Determining appropriate leave pay benefits, Determining appropriate disability pay benefits, Establishing case management plan, Executing case management plan, Guidance to employees on leave, Guidance to managers on leave, Guidance on disability plan, Guidance on accommodation, Guidance on human resources, Guidance on benefits, Guidance on employee matters, Working multiple projects independently, Working cases independently, Experience in changing priorities environment, Working with confidential information", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.* (!) Please submit your CV in English. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned • Being able to work on rotational shifts in both weekends and weekdays Basic Qualifications: - Bachelor’s degree from accredited university or equivalent experience - Experience in customer service or Human Resource management or Case management or Leave & Disability management role - Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - Very good proficiency in written and verbal in Italian (B2 CEFR) and English (B2 CEFR). Preferred Qualifications: - Ability to apply critical thinking and identify issues for problem solving - Ability to build strong relationships and influence others while working in a cross functional environment - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodation’s experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - Experience working multiple projects or cases independently in environment with changing priorities - Experience working with confidential information. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with Italian and English at Amazon Czech Republic Services s.r.o.. Skills: Case management, Disability and Leave, Employee relations. Initiate inquiries about leave. Respond to inquiries about leave", "postedDate" : "2026-06-14T20:21:35.450", "createdAt" : "2026-06-14T20:21:35.450", "lastUpdated" : "2026-06-16T04:20:55.592", "ingestTimestamp" : "2026-06-14T20:21:35.450", "mongoId" : "6a25146674d8ee00a00bb829", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10440066/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Adjudicate leaves", "Review medical documentation", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Solve problems", "Facilitate ramp-back plan", "Educate managers", "Educate business partners", "Communicate updates", "Ensure compliance", "Maintain system records", "Coordinate with HR", "Coordinate with Safety", "Coordinate with Legal", "Coordinate with Payroll", "Coordinate with Benefits", "Critical thinking", "Case management", "Disability and Leave", "Employee relations", "Leave management", "Disability management", "Benefit administration", "Leave of absence", "Disability life events", "Accommodation services", "Federal laws", "State laws", "Benefit plans", "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint", "Case management systems" ], "skillCount" : 36, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305118f292fd229cef98cd", "title" : "Director of Medical Writing", "industry" : "Marketing", "salary" : { "min" : 85000.0, "max" : 130000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Bulgaria, adjusted for Director seniority in the Biotech industry, with remote work considered." }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T10:46:50.188", "fingerprint" : "6d695e97a53a44abfb2dc452c521d4714563907e2e1a1a76e0442f6343734df8", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/7fbef54c-d904-4079-b59d-591528167d5b/apply", "externalId" : "7fbef54c-d904-4079-b59d-591528167d5b", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 7, "experienceLevel" : "Director", "professionalSkills" : [ "Drug development programs", "Regulatory submissions", "Scientific execution" ], "hardSkillsList" : [ "Regulatory writing", "Clinical documentation", "Scientific content development" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Regulatory writing", "level" : "intermediate" }, { "name" : "Clinical documentation", "level" : "intermediate" }, { "name" : "Scientific content development", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Medical writing, Regulatory documentation, People leadership", "majorSkillsList" : [ "Medical writing", "Regulatory documentation", "People leadership" ], "coreResponsibilities" : "Lead and/or author regulatory and clinical documentation, Ensure consistency, quality, and compliance, Manage and mentor medical writers, Ensure alignment with project goals, Author and/or oversee development of key regulatory documents, Ensure documentation meets internal standards, Ensure documentation meets regulatory requirements, Ensure documentation meets submission readiness expectations, Collaborate with cross-functional teams, Collaborate with subject matter experts, Develop accurate, well-structured scientific content, Drive standardization of medical writing practices, Support departmental strategy development, Support resource planning, Support continuous improvement initiatives", "teamCollaboration" : "Cross-functional teams; Subject matter experts", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Global drug development; Regulatory guidance frameworks; Global regulatory submissions; Clinical development phases", "domainList" : [ "global-drug-development", "regulatory-guidance-frameworks", "global-regulatory-submissions", "clinical-development-phases" ], "domainSpecificKnowledge" : [ "Global drug development", "Regulatory guidance frameworks", "Global regulatory submissions", "Clinical development phases" ], "toolProficiency" : [ "MS Office", "Regulatory writing tools" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Regulatory documentation; Clinical documentation; Scientific content", "continuousLearning" : "Professional development; Leadership growth pathways", "problemSolvingSkills" : "Interpret complex scientific data", "outcomesObjectives" : "Ensure submission readiness; Maintain documentation quality; Maintain documentation consistency; Maintain documentation compliance", "qualificationsBasic" : "Bachelor's degree in scientific or clinical discipline, 7+ years sponsor-side pharmaceutical or biotech medical writing experience, Proven experience authoring eCTD Module 2 and Module 5 documents, Experience managing or mentoring medical writers, Understanding of clinical development, Ability to interpret complex scientific data, Excellent written and verbal communication skills, Attention to detail and quality standards, Organizational and project management skills", "qualificationsPreferred" : "Advanced degree (PhD preferred)", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities This role is responsible for leading and/or authoring high-impact regulatory and clinical documentation while ensuring consistency, quality, and compliance across all medical writing activities. It involves both people leadership and hands-on content development in support of global drug development programs. Manage and mentor medical writers (employees, contractors, and vendors), ensuring alignment with project goals, timelines, and quality standards Author and/or oversee the development of key regulatory documents including protocols (Phase 1–4), clinical study reports, investigator brochures, informed consent forms, and eCTD modules (INDs, BLAs, MAAs) Ensure all documentation meets internal standards, regulatory requirements, and submission readiness expectations Collaborate with cross-functional teams and subject matter experts to develop accurate, well-structured scientific content for regulatory submissions and health authority interactions Drive standardization of medical writing practices through templates, style guides, lexicons, and document libraries Contribute to inspection readiness by maintaining documentation quality, consistency, and compliance across programs Support departmental strategy development, resource planning, and continuous improvement initiatives Requirements The ideal candidate brings deep experience in pharmaceutical or biotech medical writing, with proven leadership capabilities and strong regulatory submission expertise. They are comfortable operating in a matrixed, fast-paced environment and can balance strategic oversight with detailed scientific execution. Bachelor’s degree in a scientific or clinical discipline required; advanced degree (PhD preferred) 7+ years of sponsor-side pharmaceutical or biotech medical writing experience (CRO experience considered) Proven experience authoring eCTD Module 2 and Module 5 documents for global regulatory submissions (INDs, BLAs, MAAs) Experience managing or mentoring medical writers, including contractors and external vendors Strong understanding of clinical development, drug development phases, and regulatory guidance frameworks Ability to interpret complex scientific data and translate it into clear, compliant regulatory documents Excellent written and verbal communication skills with strong attention to detail and quality standards Strong organizational and project management skills with the ability to manage multiple priorities simultaneously Proficiency in MS Office and familiarity with regulatory writing tools and processes Benefits Competitive base salary with annual bonus eligibility and long-term incentive opportunities Comprehensive health, dental, and vision insurance coverage Retirement savings plans with employer contributions Generous paid time off and holiday schedule Flexible work arrangements, including remote options Life, disability, and additional supplemental insurance offerings Professional development opportunities and leadership growth pathways Exposure to global regulatory programs and high-impact clinical development projects ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Director of Medical Writing. Skills: Medical writing, Regulatory documentation, People leadership. Lead and/or author regulatory and clinical documentation. Ensure consistency, quality, and compliance", "postedDate" : "2026-06-15T10:23:17.614", "createdAt" : "2026-06-15T10:23:17.614", "lastUpdated" : "2026-06-16T10:46:50.188", "ingestTimestamp" : "2026-06-16T03:21:43.148", "mongoId" : "6a305118f292fd229cef98cd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Regulatory writing", "Clinical documentation", "Scientific content development", "Leadership", "Medical writing", "Regulatory documentation", "People leadership", "Drug development programs", "Regulatory submissions", "Scientific execution", "Project management", "Global drug development", "Regulatory guidance frameworks", "Global regulatory submissions", "Clinical development phases", "MS Office", "Regulatory writing tools" ], "skillCount" : 17, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3051cbf292fd229cf06d4c", "title" : "Merchant Security Expert with Spanish and English", "company" : "SumUp", "industry" : "FinTech", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "BGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for FinTech in Sofia, Bulgaria, adjusted for mid-seniority and full-time employment." }, "location" : "Sofia, Bulgaria", "locations" : [ "Sofia", "Bulgaria" ], "timestamp" : "2026-06-16T09:36:44.092", "fingerprint" : "189df21854cfafe74ec3852e1dd4ca1a1508a18e931bb27d855692813d995637", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://sumup.com/careers/positions/8416344002?gh_jid=8416344002", "externalId" : "8416344002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "professionalSkills" : [ "Decision making" ], "majorSkills" : "Merchant security, Risk and fraud", "majorSkillsList" : [ "Merchant security", "Risk and fraud" ], "coreResponsibilities" : "Address transaction-related requests, Adhere to security rules, Contact merchants, Verify documents, Monitor merchant behavior, Adjust payment limits, Provide support to customers", "teamCollaboration" : "Customer Support team; Risk and Fraud Team", "domainKnowledge" : "AML rules; Internal T&Cs rules", "domainList" : [ "aml-rules", "internal-t-cs-rules" ], "domainSpecificKnowledge" : [ "AML rules", "Internal T&Cs rules" ], "continuousLearning" : "Individual learning budget; Educational leave", "qualificationsBasic" : "Excellent Spanish and English skills, Communication skills, Patience, Curiosity, Persistence, Organizational skills, Attention to detail", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 31 countries around the world rely on SumUp to get paid.If you would like to be part of a global team, putting business partnering and innovation in the core of its priorities, this might be the right role for you. Join our dynamic and international Customer Support team, specializing in Risk & Fraud. Our team spans across four continents, bringing together diverse talents from over 60 countries. We thrive on challenges and collaborate seamlessly to ensure the success of small businesses globally. What you’ll be doing: Proactively addressing a variety of transaction-related requests from our merchants while adhering to security rules and procedures. Acting as the voice of our internal Risk and Fraud Team by contacting merchants and verifying documents based on risk assessments. Monitoring merchant behavior in compliance with AML and internal T&Cs rules. Utilizing decision-making abilities for reviewing customer business and adjusting payment limits. Providing support to Dutch and English-speaking customers through various communication channels, via phone, chat or email. The role primarily involves specialized security calls with low phone volume, and each issue is handled through the most suitable channel. You’ll be great for this role if: You possess excellent language skills in both Spanish and English Communication is your strength, and you handle customer interactions with ease and patience. Curiosity and persistence drive you to solve issues efficiently. Your organizational skills shine, even in stressful situations Attention to detail is a defining characteristic Why you should join SumUp: \uD83C\uDF0D You’ll play a key role in a scale-up that in turn is part of a truly global team of 3000+ people from 60+ countries, spread across 4 continents. \uD83D\uDE80 You'll have the opportunity to make an impact irrespective of your job description. You'll have the space to drive your career and take ownership of projects. \uD83D\uDCAF You'll get a Referral bonus if your friend is hired successfully. \uD83C\uDF34 You’ll receive 25 days’ paid leave, increasing with tenure, and paid vacation for certain occasions. \uD83D\uDD0B You’d enjoy a paid 1 month Sabbatical vacation after 3 years. \uD83D\uDCDA You’ll receive an individual learning budget and can take 10 days educational leave to expand your skillset. \uD83C\uDF4E You’d have monthly digital food vouchers. ⭐️ You’d have monthly budget for a wide choice of benefits and discounts ranging from transport, food, learning and more (re:benefit platform) \uD83D\uDE8C\uD83C\uDF57\uD83D\uDCA1\uD83C\uDF81. ❤️ You'd have access to additional health insurance, life insurance and co-sponsored Multisport card \uD83C\uDFBE. \uD83D\uDC9C You’d enjoy funded therapy & coaching sessions with licensed psychotherapists. \uD83D\uDC76\uD83C\uDFFC You’d enjoy a child birth/adoption bonus. \uD83D\uDE8C You’d have access to a free shuttle buses from Joliot-Curie metro station and more. This job is on-site - Sofia MORE ABOUT US: We believe in the everyday hero.Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.SumUp will not accept unsolicited resumes from any source other than directly from a candidate. #SumUpOps Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.", "summaryDescription" : "Merchant Security Expert with Spanish and English at SumUp. Skills: Merchant security, Risk and fraud. Address transaction-related requests. Adhere to security rules", "postedDate" : "2026-06-15T23:20:21.794", "createdAt" : "2026-06-15T23:20:21.794", "lastUpdated" : "2026-06-16T09:36:44.092", "ingestTimestamp" : "2026-06-15T23:20:21.794", "mongoId" : "6a3051cbf292fd229cf06d4c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Merchant security", "Risk and fraud", "Decision making", "AML rules", "Internal T&Cs rules" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a25146674d8ee00a00bb82d", "title" : "Case Manager with Italian and English", "company" : "Amazon Development Center (Romania) S.R.L. - A91", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 750000.0, "max" : 1100000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Case Manager with Italian and English in Prague, Czech Republic, adjusted for the technology industry and remote work." }, "location" : "ROU", "locations" : [ "ROU" ], "timestamp" : "2026-06-15T10:52:48.896", "fingerprint" : "f1616d8c420cc77401387852b5a3fc529c802f0a1a9515d1c83ddb3ae296b55e", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10440062/apply", "externalId" : "98321e04-095d-4730-ba95-2690d7e6698f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Romania", "continent" : "eu", "workMode" : "remote" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Romania; Poland; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Talent management", "Employee relations", "HR processes", "Organizational development" ], "hardSkillsList" : [ "Adjudicate leaves", "Review medical documentation", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Solve problems", "Facilitate ramp-back plan", "Educate managers", "Educate business partners", "Communicate updates", "Maintain system records", "Coordinate with HR", "Coordinate with Safety", "Coordinate with Legal", "Coordinate with Payroll", "Coordinate with Benefits" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Adjudicate leaves", "level" : "intermediate" }, { "name" : "Review medical documentation", "level" : "intermediate" }, { "name" : "Leverage duration guidelines", "level" : "intermediate" }, { "name" : "Troubleshoot issues", "level" : "intermediate" }, { "name" : "Remove barriers", "level" : "intermediate" }, { "name" : "Solve problems", "level" : "intermediate" }, { "name" : "Facilitate ramp-back plan", "level" : "intermediate" }, { "name" : "Educate managers", "level" : "intermediate" }, { "name" : "Educate business partners", "level" : "intermediate" }, { "name" : "Communicate updates", "level" : "intermediate" }, { "name" : "Maintain system records", "level" : "intermediate" }, { "name" : "Coordinate with HR", "level" : "intermediate" }, { "name" : "Coordinate with Safety", "level" : "intermediate" }, { "name" : "Coordinate with Legal", "level" : "intermediate" }, { "name" : "Coordinate with Payroll", "level" : "intermediate" }, { "name" : "Coordinate with Benefits", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Disability Leave Services, Case management, Leave of absence, Disability events", "majorSkillsList" : [ "Disability Leave Services", "Case management", "Leave of absence", "Disability events" ], "coreResponsibilities" : "Initiate inquiries about leave, Respond to inquiries about leave, Initiate inquiries about disability, Respond to inquiries about disability, Initiate inquiries about benefits, Respond to inquiries about benefits, Initiate inquiries about options, Respond to inquiries about options, Provide holistic case management services, Review medical documentation, Adjudicate leaves, Leverage duration guidelines, Use best practice tools, Use Amazon resources, Oversight of a leave event, Assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Seek to remove barriers, Respond to employee impacting issues, Ensure right communication occurs, Identify problems, Solve problems, Facilitate smooth return to work, Facilitate ramp-back plan, Educate managers on employee concerns, Educate managers on employee needs, Educate business partners on employee concerns, Educate business partners on employee needs, Communicate regular updates to employees, Communicate regular updates to stakeholders, Ensure compliance with standard work, Ensure compliance with federal regulations, Ensure compliance with state regulations, Ensure compliance with company policy, Maintain system records, Consult with third party administrator, Coordinate with third party administrator, Consult with HR, Coordinate with HR, Consult with Safety, Coordinate with Safety, Consult with Legal, Coordinate with Legal, Consult with Payroll, Coordinate with Payroll, Consult with Benefits, Coordinate with Benefits, Consult with team members, Coordinate with team members, Consult with other departments, Coordinate with other departments, Consult with other systems, Coordinate with other systems, Perform other duties as assigned, Work on rotational shifts, Work on weekends, Work on weekdays", "teamCollaboration" : "Cross-functional environment; Partner with third party administrator; Partner with HR; Partner with Safety; Partner with Legal; Partner with Payroll; Partner with Benefits; Partner with team members; Partner with other departments", "domainKnowledge" : "Leave plans; Disability plans; Federal laws; State laws; Benefit plans", "domainList" : [ "leave-plans", "disability-plans", "federal-laws", "state-laws", "benefit-plans" ], "domainSpecificKnowledge" : [ "Leave plans", "Disability plans", "Federal laws", "State laws", "Benefit plans" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS PowerPoint", "Case management systems" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain system records", "problemSolvingSkills" : "Problem solving; Troubleshooting", "specialRequirements" : "Rotational shifts, Weekend shifts", "qualificationsBasic" : "Bachelor's degree or equivalent, High School Diploma, Experience in customer service, Experience in Human Resource management, Experience in Case management, Experience in Leave & Disability management, Intermediate proficiency in MS Word, Intermediate proficiency in MS Excel, Intermediate proficiency in MS Access, Intermediate proficiency in MS Outlook, Intermediate proficiency in MS PowerPoint, Very good proficiency in Italian, Very good proficiency in English", "qualificationsPreferred" : "Experience handling confidential information, Ability to apply critical thinking, Ability to identify issues for problem solving, Ability to build relationships, Ability to influence others, Work in a cross functional environment, Time management, Ownership of deliverables, Demonstrated communication skills, Prior Leave experience, Prior Accommodation’s experience, Experience using case management systems, Experience reviewing cases for eligibility, Experience determining leave pay benefits, Experience determining disability pay benefits, Experience establishing case management plan, Experience executing case management plan, Experience providing guidance to employees, Experience providing guidance to managers, Experience working multiple projects independently, Experience in environment with changing priorities", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.* (!) Please submit your CV in English. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned • Being able to work on rotational shifts in both weekends and weekdays Basic Qualifications: - Bachelor's degree or equivalent - High School Diploma - Experience in customer service or Human Resource management or Case management or Leave & Disability management role - Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - Very good proficiency in written and verbal in Italian (B2 CEFR) and English (B2 CEFR). Preferred Qualifications: - Experience handling confidential information - Ability to apply critical thinking and identify issues for problem solving - Ability to build strong relationships and influence others while working in a cross functional environment - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodation’s experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - Experience working multiple projects or cases independently in environment with changing priorities Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with Italian and English at Amazon Development Center (Romania) S.R.L. - A91. Skills: Disability Leave Services, Case management, Leave of absence, Disability events. Initiate inquiries about leave. Respond to inquiries about leave", "postedDate" : "2026-06-14T01:33:07.713", "createdAt" : "2026-06-14T01:33:07.713", "lastUpdated" : "2026-06-15T10:52:48.896", "ingestTimestamp" : "2026-06-14T01:33:07.713", "mongoId" : "6a25146674d8ee00a00bb82d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10440062/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Adjudicate leaves", "Review medical documentation", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Solve problems", "Facilitate ramp-back plan", "Educate managers", "Educate business partners", "Communicate updates", "Maintain system records", "Coordinate with HR", "Coordinate with Safety", "Coordinate with Legal", "Coordinate with Payroll", "Coordinate with Benefits", "Critical thinking", "Disability Leave Services", "Case management", "Leave of absence", "Disability events", "Talent management", "Employee relations", "HR processes", "Organizational development", "Leave plans", "Disability plans", "Federal laws", "State laws", "Benefit plans", "MS Word", "MS Excel", "MS Access", "MS PowerPoint", "Case management systems" ], "skillCount" : 35, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69f9b8024c40e2acd1113f52", "title" : "Software Development Engineer, Payments Acceptance & Experience", "company" : "Amazon Development Centre Canada ULC", "industry" : "Software Development, international stores", "salary" : { "min" : 114800.0, "max" : 191800.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Vancouver, British Columbia, CAN", "locations" : [ "Vancouver, British Columbia, CAN" ], "timestamp" : "2026-06-15T09:35:30.408", "fingerprint" : "e4feb31f2233ad6105a1281e31c8af33b01da3cd8482da7b0d522241a21bce7f", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10410490/apply", "externalId" : "86a8b11d-c4d6-4614-8916-3c2262a5a3e6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vancouver", "state" : "British Columbia", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "49.2608724,-123.1139520" } ], "locationText" : "Vancouver, British Columbia, Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Java, C++, Python, Object-oriented design, Data structures, Cloud computing, AWS, Azure, GCP, Machine learning, Artificial intelligence, Distributed systems, Algorithms", "professionalSkills" : [ "System design" ], "hardSkillsList" : [ "Object-oriented programming", "Software development" ], "hardSkills" : [ { "name" : "Object-oriented programming", "level" : "intermediate" }, { "name" : "Software development", "level" : "intermediate" } ], "majorSkills" : "Software development, Object-oriented design, Cloud computing", "majorSkillsList" : [ "Software development", "Object-oriented design", "Cloud computing" ], "coreResponsibilities" : "Design, develop, test, deploy, maintain, and improve software, Manage individual project priorities, deadlines, and deliverables", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Distributed systems; Cloud-native architecture", "domainList" : [ "distributed-systems", "cloud-native-architecture" ], "domainSpecificKnowledge" : [ "Distributed systems", "Cloud-native architecture" ], "problemSolvingSkills" : "Problem solving", "qualificationsBasic" : "3+ years of experience in software development, Bachelor's degree in Computer Science, Computer Engineering, or related field, or equivalent professional experience, Experience with object-oriented design and data structures, Experience with at least one modern object-oriented programming language such as Java, C++, or Python", "qualificationsPreferred" : "Master's degree or PhD in Computer Science, Computer Engineering, or related field, Experience with distributed systems, algorithms, and data structures, Experience with cloud computing platforms (AWS, Azure, GCP), Experience with machine learning or artificial intelligence", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Want to participate in building the next generation of online payment system that supports numerous countries and payment methods? We are seeking talented software engineers to join one of the fastest growing areas in Amazon’s e-commerce services platform. We offer competitive salary and benefits, outstanding career and growth opportunities and an exciting and team-oriented atmosphere. We want to move all the money in the world! We deliver game-changing financial processing power for the some of the world’s largest technology platforms including Amazon.com, Amazon Kindle, and Amazon Web Services. We build systems that process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability. We innovate to improve customer experience across the globe, with support for currency choice, in-store payments, pay on delivery, credit and debit payments, seller disbursements, gift cards, and many new exciting and challenging ideas are in the works. The Amazon Payments Platform processes millions of transactions every day across numerous countries and payment methods. Over 100 million customers and merchants send tens of billions of dollars moving at light-speed through our systems annually. Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of the fastest growing areas of the Amazon e-commerce services platform. Key job responsibilities Define, design, and implement multi-tier distributed software applications. Estimate engineering effort, plan implementation, and rollout system changes that meet requirements for functionality, performance, scalability, reliability, and adherence to development goals and principles. Must be able to independently design code and test major features, as well as work jointly with other team members to deliver complex changes. Must be able to effectively collaborate in a fast paced environment with multiple teams in a large organization (software development, QA, Project/Release Management, Build and Release, etc.,). Provide on-call production support for payment platform applications Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language Preferred Qualifications: - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, BC, Vancouver - 114,800.00 - 191,800.00 CAD annually", "summaryDescription" : "Software Development Engineer, Payments Acceptance & Experience at Amazon Development Centre Canada ULC. Skills: Software development, Object-oriented design, Cloud computing. Design, develop, test, deploy, maintain, and improve software. Manage individual project priorities, deadlines, and deliverables", "postedDate" : "2026-06-13T17:59:50.740", "createdAt" : "2026-06-13T17:59:50.740", "lastUpdated" : "2026-06-15T09:35:30.408", "ingestTimestamp" : "2026-06-13T17:59:50.740", "mongoId" : "69f9b8024c40e2acd1113f52", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10410490/apply", "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Object-oriented programming", "Software development", "Object-oriented design", "Cloud computing", "System design", "Distributed systems", "Cloud-native architecture" ], "skillCount" : 7, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.98 }, { "id" : "68c2e43ff8b1b0376634c965", "title" : "Case Manager with French and English", "company" : "Amazon Czech Republic Services s.r.o. - G88", "industry" : "Administrative Support, Human Resources, global corporate", "salary" : { "min" : 750000.0, "max" : 1050000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Case Manager in Prague, Czech Republic, adjusted for mid-seniority and the e-commerce industry." }, "location" : "Prague, Prague, CZE", "locations" : [ "Prague, Prague, CZE" ], "timestamp" : "2026-06-15T11:07:15.067", "fingerprint" : "a1a38058d1938ff8d85be819b53b32f4a604d7a6010ba98065e5329bdc8fbc82", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3070837/apply", "externalId" : "50e4a263-2bb8-4e01-b66f-541720e77f44", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "state" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0864234,14.4156772" } ], "locationText" : "Prague, Prague, Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Benefit administration", "Compliance", "Problem solving", "Relationship building", "Influencing others" ], "hardSkillsList" : [ "Adjudicate leaves", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Respond to issues", "Identify problems", "Solve problems", "Ramp-back plan", "Educate managers", "Communicate updates", "Maintain system records" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Adjudicate leaves", "level" : "intermediate" }, { "name" : "Leverage duration guidelines", "level" : "intermediate" }, { "name" : "Troubleshoot issues", "level" : "intermediate" }, { "name" : "Remove barriers", "level" : "intermediate" }, { "name" : "Respond to issues", "level" : "intermediate" }, { "name" : "Identify problems", "level" : "intermediate" }, { "name" : "Solve problems", "level" : "intermediate" }, { "name" : "Ramp-back plan", "level" : "intermediate" }, { "name" : "Educate managers", "level" : "intermediate" }, { "name" : "Communicate updates", "level" : "intermediate" }, { "name" : "Maintain system records", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Case management, Disability management, Leave of absence, Employee relations", "majorSkillsList" : [ "Case management", "Disability management", "Leave of absence", "Employee relations" ], "coreResponsibilities" : "Initiate inquiries about leave, Respond to inquiries about leave, Provide holistic case management, Review medical documentation, Adjudicate leaves, Leverage duration guidelines, Support oversight of leave, Assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Seek to remove barriers, Respond to employee impacting issues, Ensure right communication occurs, Identify problems, Solve problems, Facilitate return to work, Facilitate ramp-back plan, Educate managers, Educate business partners, Communicate updates to employees, Communicate updates to stakeholders, Ensure compliance with regulations, Ensure compliance with policy, Maintain system records, Consult with third party administrator, Coordinate with HR, Coordinate with Safety, Coordinate with Legal, Coordinate with Payroll, Coordinate with Benefits, Coordinate with other departments, Coordinate with other systems, Perform other duties", "teamCollaboration" : "Cross functional environment; Consult with third party; Coordinate with HR; Coordinate with Safety; Coordinate with Legal; Coordinate with Payroll; Coordinate with Benefits", "domainKnowledge" : "Leave plans; Disability plans; Federal regulations; State regulations; Benefit plans", "domainList" : [ "leave-plans", "disability-plans", "federal-regulations", "state-regulations", "benefit-plans" ], "domainSpecificKnowledge" : [ "Leave plans", "Disability plans", "Federal regulations", "State regulations", "Benefit plans" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain system records; Accurate information; Timely information", "problemSolvingSkills" : "Problem solving; Identify issues; Troubleshoot issues", "qualificationsBasic" : "High School Diploma, Bachelor's degree or equivalent experience, Customer service or HR experience, Case management experience, Leave & Disability management experience, Intermediate MS Word proficiency, Intermediate MS Excel proficiency, Intermediate MS Access proficiency, Intermediate MS Outlook proficiency, Intermediate MS PowerPoint proficiency, Very good French (B2 CEFR), Very good English (B2 CEFR)", "qualificationsPreferred" : "Ability to apply critical thinking, Ability to identify issues, Ability to build relationships, Ability to influence others, Cross functional environment experience, Time management skills, Ownership of deliverables, Demonstrated communication skills, Prior Leave experience, Prior Accommodations experience, Case management systems experience, Reviewing cases for eligibility, Determining leave pay benefits, Establishing case management plan, Executing case management plan, Guidance to employees or managers, Working multiple projects independently, Working with confidential information, Very good Arabic (B2 CEFR)", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "*This role is office-based in Prague, Czech Republic only. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned Basic Qualifications: • High School Diploma • Bachelor’s degree from accredited university or equivalent experience • Experience in customer service or Human Resource management or Case management or Leave & Disability management role • Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint • Very good proficiency in written and verbal in French (B2 CEFR) and English (B2 CEFR). Preferred Qualifications: - Ability to apply critical thinking and identify issues for problem solving - Ability to build strong relationships and influence others while working in a cross functional environment - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - Experience working multiple projects or cases independently in environment with changing priorities - Experience working with confidential information. - Very good proficiency in written and verbal in Arabic (B2 CEFR) would be beneficial. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with French and English at Amazon Czech Republic Services s.r.o. - G88. Skills: Case management, Disability management, Leave of absence, Employee relations. Initiate inquiries about leave. Respond to inquiries about leave", "postedDate" : "2026-06-13T20:02:30.500", "createdAt" : "2026-06-13T20:02:30.500", "lastUpdated" : "2026-06-15T11:07:15.067", "ingestTimestamp" : "2026-06-13T20:02:30.500", "mongoId" : "68c2e43ff8b1b0376634c965", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3070837/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Adjudicate leaves", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Respond to issues", "Identify problems", "Solve problems", "Ramp-back plan", "Educate managers", "Communicate updates", "Maintain system records", "Critical thinking", "Case management", "Disability management", "Leave of absence", "Employee relations", "Benefit administration", "Compliance", "Problem solving", "Relationship building", "Influencing others", "Leave plans", "Disability plans", "Federal regulations", "State regulations", "Benefit plans", "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "skillCount" : 31, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "69f9b8034c40e2acd11140bd", "title" : "Case Manager with Dutch and English", "company" : "Amazon Development Center (Romania) S.R.L. - A91", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 750000.0, "max" : 1100000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Case Manager roles in Prague, Czech Republic, adjusted for mid-seniority and the technology industry, with a remote work mode." }, "location" : "ROU", "locations" : [ "ROU" ], "timestamp" : "2026-06-15T07:33:08.639", "fingerprint" : "ce9e561698adf414501214b90b2114e519c5663229571ce07c71455294a7d9d4", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10409924/apply", "externalId" : "7c75a2d6-cdcf-466f-9513-74b53c9a1daf", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Slovakia", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Poland; Slovakia; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Leave management", "Disability management", "Benefit administration", "Holistic case management", "Compliance management", "Relationship building", "Influencing others" ], "hardSkillsList" : [ "Adjudicate leaves", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Solve problems", "Facilitate ramp-back plan", "Educate managers", "Educate business partners", "Communicate updates", "Maintain system records", "Coordinate with HR", "Coordinate with Safety", "Coordinate with Legal", "Coordinate with Payroll", "Coordinate with Benefits" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Adjudicate leaves", "level" : "intermediate" }, { "name" : "Leverage duration guidelines", "level" : "intermediate" }, { "name" : "Troubleshoot issues", "level" : "intermediate" }, { "name" : "Remove barriers", "level" : "intermediate" }, { "name" : "Solve problems", "level" : "intermediate" }, { "name" : "Facilitate ramp-back plan", "level" : "intermediate" }, { "name" : "Educate managers", "level" : "intermediate" }, { "name" : "Educate business partners", "level" : "intermediate" }, { "name" : "Communicate updates", "level" : "intermediate" }, { "name" : "Maintain system records", "level" : "intermediate" }, { "name" : "Coordinate with HR", "level" : "intermediate" }, { "name" : "Coordinate with Safety", "level" : "intermediate" }, { "name" : "Coordinate with Legal", "level" : "intermediate" }, { "name" : "Coordinate with Payroll", "level" : "intermediate" }, { "name" : "Coordinate with Benefits", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Case management, Disability management, Leave of absence, Employee relations", "majorSkillsList" : [ "Case management", "Disability management", "Leave of absence", "Employee relations" ], "coreResponsibilities" : "Initiate inquiries about leave, Respond to inquiries about leave, Initiate inquiries about disability events, Respond to inquiries about disability events, Initiate inquiries about benefits, Respond to inquiries about benefits, Initiate inquiries about options, Respond to inquiries about options, Serve as point of contact, Provide holistic case management, Review medical documentation, Adjudicate leaves, Comply with leave plans, Comply with federal laws, Comply with state laws, Comply with benefit plans, Leverage duration guidelines, Use best practice tools, Use Amazon resources, Support oversight of leave, Critically assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Seek to remove barriers, Respond to employee impacting issues, Ensure right communication occurs, Identify problems, Solve problems, Facilitate smooth return to work, Facilitate ramp-back plan, Educate managers on concerns, Educate managers on needs, Educate business partners on concerns, Educate business partners on needs, Communicate regular updates to employees, Communicate regular updates to stakeholders, Ensure compliance with standard work, Ensure compliance with regulations, Ensure compliance with company policy, Maintain system records, Consult with third party administrator, Coordinate with third party administrator, Partner with third party administrator, Consult with HR, Coordinate with HR, Partner with HR, Consult with Safety, Coordinate with Safety, Partner with Safety, Consult with Legal, Coordinate with Legal, Partner with Legal, Consult with Payroll, Coordinate with Payroll, Partner with Payroll, Consult with Benefits, Coordinate with Benefits, Partner with Benefits, Consult with team members, Coordinate with team members, Partner with team members, Consult with other departments, Coordinate with other departments, Partner with other departments, Consult with systems, Coordinate with systems, Partner with systems, Perform other duties as assigned", "teamCollaboration" : "Cross-functional environment; Coordinate with departments; Partner with departments", "domainKnowledge" : "Leave of absence; Disability events; Accommodation services; Federal regulations; State regulations; Benefit plans", "domainList" : [ "leave-of-absence", "disability-events", "accommodation-services", "federal-regulations", "state-regulations", "benefit-plans" ], "domainSpecificKnowledge" : [ "Leave of absence", "Disability events", "Accommodation services", "Federal regulations", "State regulations", "Benefit plans" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS PowerPoint", "MS Outlook" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain system records; Accurate information; Timely documentation", "problemSolvingSkills" : "Critical thinking; Identify issues; Problem solving; Troubleshoot issues; Solve problems", "qualificationsBasic" : "High School Diploma, Bachelor's degree or equivalent, Experience in customer service, Experience in Human Resource management, Experience in Case management, Experience in Leave & Disability management, Intermediate proficiency in MS Word, Intermediate proficiency in MS Excel, Intermediate proficiency in MS Access, Intermediate proficiency in MS Outlook, Intermediate proficiency in MS PowerPoint, Very good proficiency in Dutch (B2 CEFR), Very good proficiency in English (B2 CEFR)", "qualificationsPreferred" : "Ability to apply critical thinking, Ability to identify issues for problem solving, Ability to build relationships, Ability to influence others, Time management, Ownership of deliverables, Demonstrated communication skills, Prior Leave experience, Prior Accommodation’s experience, Experience using case management systems, Experience reviewing cases for eligibility, Experience determining appropriate leave pay benefits, Experience determining appropriate disability pay benefits, Experience establishing case management plan, Experience executing case management plan, Experience providing guidance to employees on leave, Experience providing guidance to managers on leave, Experience providing guidance on disability plan, Experience providing guidance on accommodation, Experience providing guidance on human resources, Experience providing guidance on benefits, Experience providing guidance on employee matters, Experience working multiple projects independently, Experience working cases independently, Experience working with confidential information", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Poland, Slovakia and Czech Republic.* (!) Please submit your CV in English. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned Basic Qualifications: - High School Diploma - Bachelor's degree or equivalent - Experience in customer service or Human Resource management or Case management or Leave & Disability management role - Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - Very good proficiency in written and verbal in Dutch (B2 CEFR) and English (B2 CEFR). Preferred Qualifications: - Ability to apply critical thinking and identify issues for problem solving - Ability to build strong relationships and influence others while working in a cross functional environment - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodation’s experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - Experience working multiple projects or cases independently in environment with changing priorities - Experience working with confidential information. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with Dutch and English at Amazon Development Center (Romania) S.R.L. - A91. Skills: Case management, Disability management, Leave of absence, Employee relations. Initiate inquiries about leave. Respond to inquiries about leave", "postedDate" : "2026-06-13T19:12:55.151", "createdAt" : "2026-06-13T19:12:55.151", "lastUpdated" : "2026-06-15T07:33:08.639", "ingestTimestamp" : "2026-06-13T19:12:55.151", "mongoId" : "69f9b8034c40e2acd11140bd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10409924/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Adjudicate leaves", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Solve problems", "Facilitate ramp-back plan", "Educate managers", "Educate business partners", "Communicate updates", "Maintain system records", "Coordinate with HR", "Coordinate with Safety", "Coordinate with Legal", "Coordinate with Payroll", "Coordinate with Benefits", "Critical thinking", "Case management", "Disability management", "Leave of absence", "Employee relations", "Leave management", "Benefit administration", "Holistic case management", "Compliance management", "Relationship building", "Influencing others", "Disability events", "Accommodation services", "Federal regulations", "State regulations", "Benefit plans", "MS Word", "MS Excel", "MS Access", "MS PowerPoint", "MS Outlook" ], "skillCount" : 36, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a660d74d8ee00a062bbb1", "title" : "Case Manager with Spanish and English", "company" : "Amazon Czech Republic Services s.r.o.", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 750000.0, "max" : 1100000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Case Manager in Prague, Czech Republic, adjusted for the technology industry and bilingual (Spanish/English) requirements." }, "location" : "CZE", "locations" : [ "CZE" ], "timestamp" : "2026-06-15T07:00:32.189", "fingerprint" : "d92c4d7ca77830e6fda0a543745f3c85e12081812590382c5784441b13e6f282", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10442391/apply", "externalId" : "f9741f11-a8ca-4389-8e3d-ba3fdfddd45a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Slovakia", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Poland; Slovakia; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Leave management", "Disability management", "Benefit administration" ], "hardSkillsList" : [ "Adjudicate leaves", "Compliance with laws", "Compliance with policies", "System record maintenance" ], "hardSkills" : [ { "name" : "Adjudicate leaves", "level" : "intermediate" }, { "name" : "Compliance with laws", "level" : "intermediate" }, { "name" : "Compliance with policies", "level" : "intermediate" }, { "name" : "System record maintenance", "level" : "intermediate" } ], "majorSkills" : "Case management, Leave of absence, Disability events, Spanish language", "majorSkillsList" : [ "Case management", "Leave of absence", "Disability events", "Spanish language" ], "coreResponsibilities" : "Initiate inquiries about leave and disability events, Respond to inquiries about leave and disability events, Provide holistic case management services, Review medical documentation, Adjudicate leaves in compliance with plans, Leverage duration guidelines, Leverage best practice tools, Leverage Amazon resources, Oversight of a leave event, Assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Remove barriers before, during, or after leave, Respond to employee impacting issues during leave, Ensure right communication occurs, Identify problems, Solve problems with limited information, Facilitate smooth return to work, Facilitate ramp-back plan, Educate managers on employee concerns, Educate business partners on employee concerns, Communicate regular updates to employees, Communicate regular updates to stakeholders, Ensure compliance with standard work, Ensure compliance with federal regulations, Ensure compliance with state regulations, Ensure compliance with company policy, Maintain system records, Consult with third-party administrator, Coordinate with third-party administrator, Partner with third-party administrator, Consult with HR, Coordinate with HR, Partner with HR, Consult with Safety, Coordinate with Safety, Partner with Safety, Consult with Legal, Coordinate with Legal, Partner with Legal, Consult with Payroll, Coordinate with Payroll, Partner with Payroll, Consult with Benefits, Coordinate with Benefits, Partner with Benefits, Consult with team members, Coordinate with team members, Partner with team members, Consult with other departments, Coordinate with other departments, Partner with other departments, Consult with other systems, Coordinate with other systems, Partner with other systems, Perform other duties as assigned", "teamCollaboration" : "Cross-functional environment; Partner with third-party administrator; Consult with HR; Coordinate with HR; Partner with HR; Consult with Safety; Coordinate with Safety; Partner with Safety; Consult with Legal; Coordinate with Legal; Partner with Legal; Consult with Payroll; Coordinate with Payroll; Partner with Payroll; Consult with Benefits; Coordinate with Benefits; Partner with Benefits; Consult with team members; Coordinate with team members; Partner with team members; Consult with other departments; Coordinate with other departments; Partner with other departments; Consult with other systems; Coordinate with other systems; Partner with other systems", "domainKnowledge" : "Leave of absence plans; Disability plans; Federal laws; State laws; Benefit plans", "domainList" : [ "leave-of-absence-plans", "disability-plans", "federal-laws", "state-laws", "benefit-plans" ], "domainSpecificKnowledge" : [ "Leave of absence plans", "Disability plans", "Federal laws", "State laws", "Benefit plans" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain system records", "problemSolvingSkills" : "Problem solving; Troubleshoot issues; Identify problems; Solve problems", "qualificationsBasic" : "Bachelor's degree or equivalent experience, Customer service, HR management, Case management, or Leave & Disability management experience, Intermediate MS Word, Excel, Access, Outlook, PowerPoint proficiency, Very good written and verbal Spanish (B2 CEFR), Very good written and verbal English (B2 CEFR)", "qualificationsPreferred" : "Critical thinking and problem-solving ability, Relationship building and influencing ability, Cross-functional environment experience, Time management and ownership of deliverables, Demonstrated communication skills (verbal and written), Prior Leave and/or Accommodation’s experience, Experience using case management systems, Experience reviewing cases for eligibility, Experience determining appropriate leave/disability pay benefits, Experience establishing/executing case management plan, Experience guiding employees/managers on leave, disability, HR, benefits, Experience working multiple projects independently, Experience in environment with changing priorities, Experience working with confidential information", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Poland, Slovakia and Czech Republic.* (!) Please submit your CV in English. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third-party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned Basic Qualifications: - Bachelor’s degree from accredited university or equivalent experience - Experience in customer service or Human Resource management or Case management or Leave & Disability management role - Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - Very good proficiency in written and verbal in Spanish (B2 CEFR) and English (B2 CEFR). - • Bachelor’s degree from accredited university or equivalent experience - • Experience in customer service or Human Resource management or Case management or Leave & Disability management role - • Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - • Very good proficiency in written and verbal in Spanish (B2 CEFR) and English (B2 CEFR). Preferred Qualifications: - Ability to apply critical thinking and identify issues for problem solving - Ability to build strong relationships and influence others while working in a cross functional environment - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodation’s experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - Experience working multiple projects or cases independently in environment with changing priorities - Experience working with confidential information. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with Spanish and English at Amazon Czech Republic Services s.r.o.. Skills: Case management, Leave of absence, Disability events, Spanish language. Initiate inquiries about leave and disability events. Respond to inquiries about leave and disability events", "postedDate" : "2026-06-13T18:52:40.508", "createdAt" : "2026-06-13T18:52:40.508", "lastUpdated" : "2026-06-15T07:00:32.189", "ingestTimestamp" : "2026-06-13T18:52:40.508", "mongoId" : "6a2a660d74d8ee00a062bbb1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10442391/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Adjudicate leaves", "Compliance with laws", "Compliance with policies", "System record maintenance", "Case management", "Leave of absence", "Disability events", "Spanish language", "Leave management", "Disability management", "Benefit administration", "Leave of absence plans", "Disability plans", "Federal laws", "State laws", "Benefit plans", "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3079fef292fd229c036c28", "title" : "Director, Ticketing Sales & Operations", "company" : "Dick Clark Productions", "industry" : "Media", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director, Ticketing Sales & Operations in Los Angeles, adjusted for industry and company size." }, "location" : "California - Los Angeles Office", "locations" : [ "California - Los Angeles Office" ], "timestamp" : "2026-06-16T11:46:12.337", "fingerprint" : "b15277d1a61735ddb825ffd69e6552513b51eb4923f300d592e23c7e29d48f05", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.pmc.com/join-our-team/?gh_jid=4706287005#/jobs/4706287005", "externalId" : "4706287005", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Los Angeles", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "34.0536909,-118.2427660" } ], "locationText" : "Los Angeles, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "Ticketing platforms", "professionalSkills" : [ "Sales strategy", "Pricing optimization", "Inventory management", "Sales analytics", "Financial reconciliation", "Event settlements", "Seating strategy", "Inventory allocation", "Ticket holds", "Specialty inventory", "Seating manifest", "Day-of-show operations", "Ticketing reports", "Inventory dashboards", "Governance processes", "Approval processes", "Production requirements" ], "hardSkillsList" : [ "Dynamic pricing", "Market trends analysis", "Consumer behavior analysis", "Financial accuracy" ], "hardSkills" : [ { "name" : "Dynamic pricing", "level" : "intermediate" }, { "name" : "Market trends analysis", "level" : "intermediate" }, { "name" : "Consumer behavior analysis", "level" : "intermediate" }, { "name" : "Financial accuracy", "level" : "intermediate" } ], "majorSkills" : "Ticketing sales strategy, Ticketing operations, Revenue growth, Audience acquisition", "majorSkillsList" : [ "Ticketing sales strategy", "Ticketing operations", "Revenue growth", "Audience acquisition" ], "coreResponsibilities" : "Develop ticketing strategies, Implement ticketing strategies, Optimize ticketing strategies, Drive revenue growth, Drive audience acquisition, Drive operational excellence, Lead ticketing lifecycle, Manage event inventory, Execute on-sale, Reconcile financials, Settle post-event, Manage event inventory, Manage seat holds, Manage ticket releases, Manage access control, Manage dynamic pricing, Design pricing models, Design outreach plans, Maximize ticket revenue, Maximize audience attendance, Analyze market trends, Set pricing models, Develop promotional campaigns, Monitor ticket sales performance, Monitor market trends, Monitor consumer demand, Provide strategic recommendations, Implement process improvements, Implement technology solutions, Implement operational efficiencies, Enhance sales performance, Enhance reporting capabilities, Enhance event profitability, Support event settlements, Prepare ticketing reports, Validate sales reconciliations, Validate fee reconciliations, Interpret ticketing audits, Ensure financial accuracy, Oversee seating strategy, Oversee inventory allocation, Balance public onsales, Balance VIP requirements, Balance sponsor requirements, Balance artist requirements, Balance executive requirements, Balance media requirements, Balance production requirements, Balance partner requirements, Maximize revenue opportunities, Manage ticket holds, Manage specialty inventory, Track ticket holds, Release ticket holds, Adhere to allocation strategies, Direct seating manifest development, Coordinate stakeholder requests, Execute seat relocations, Execute seat upgrades, Execute last-minute accommodations, Preserve premium inventory, Preserve guest experience, Lead day-of-show operations, Resolve ticketing issues, Manage will call fulfillment, Manage VIP fulfillment, Ensure seamless guest entry, Develop ticketing reports, Develop inventory dashboards, Track seating utilization, Track hold status, Track comp distribution, Track ticket movement, Establish governance processes, Establish approval processes, Ensure accountability, Ensure financial accuracy, Ensure consistency, Translate production requirements, Adjust ticketing, Adjust seating, Communicate inventory impacts, Execute inventory changes, Maintain ticketing expertise, Maintain industry trend expertise, Maintain consumer behavior expertise, Drive innovation, Drive continuous improvement", "teamCollaboration" : "Cross-functional collaboration; Partner with executive leadership; Collaborate with ticketing platforms; Collaborate with venue box offices; Collaborate with promoters; Collaborate with third-party vendors; Partner closely with finance; Coordinate cross-functional stakeholders; Partner with venue teams; Partner with production teams", "domainKnowledge" : "Live event ticketing; Ticketing lifecycle; Event profitability; Event settlements; Seating manifest; Day-of-show operations; Ticketing technology; Consumer purchasing behaviors", "domainList" : [ "live-event-ticketing", "ticketing-lifecycle", "event-profitability", "event-settlements", "seating-manifest", "day-of-show-operations", "ticketing-technology", "consumer-purchasing-behaviors" ], "domainSpecificKnowledge" : [ "Live event ticketing", "Ticketing lifecycle", "Event profitability", "Event settlements", "Seating manifest", "Day-of-show operations", "Ticketing technology", "Consumer purchasing behaviors" ], "communicationSkills" : "Actionable insights; Strategic recommendations", "problemSolvingSkills" : "Identify process improvements; Identify technology solutions; Identify operational efficiencies; Resolve ticketing issues", "outcomesObjectives" : "Drive revenue growth; Maximize live event ticket revenue; Maximize audience attendance; Enhance sales performance; Enhance reporting capabilities; Enhance event profitability; Ensure financial accuracy; Maximize revenue opportunities; Ensure seamless guest entry; Drive innovation; Drive continuous improvement", "qualificationsBasic" : "Experience managing complex ticketing operations, Leverage data and market insights, Develop, implement, and optimize ticketing strategies, Lead end-to-end ticketing lifecycle, Collaborate with ticketing platforms, Design data-driven campaigns, Monitor ticket sales performance, Identify and implement process improvements, Partner closely with finance teams, Oversee seating strategy and inventory allocation, Manage all ticket holds, Direct seating manifest development, Lead day-of-show ticketing operations, Develop and maintain ticketing reports, Establish governance and approval processes, Partner with production and venue teams", "qualificationsPreferred" : "Understanding of live event ticketing", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "DCP: Director, Ticketing Sales & Operations Dick Clark Productions (DCP), the world's largest producer and proprietor of televised live event entertainment programming, is hiring a Director of Ticketing Sales & Operations to be responsible for leading ticketing sales strategy and execution across Dick Clark Productions' portfolio of live events. This role will drive ticket sales performance through pricing optimization, inventory management, sales analytics, and cross-functional collaboration while ensuring seamless execution throughout the ticketing lifecycle. The ideal candidate brings a strong understanding of live event ticketing, proven experience managing complex ticketing operations, and the ability to leverage data and market insights to identify growth opportunities and improve performance across a diverse portfolio of events. As DCP values in-person collaboration and team cohesion, employees work onsite 4 days a week and 1 day remotely with a focus on maintaining a vibrant and inclusive culture. Key Responsibilities: Sales Strategy As the primary ticketing stakeholder at DCP, partner with the executive leadership team to develop, implement, and optimize ticketing strategies across all ticketed events, driving revenue growth, audience acquisition, and operational excellence. Lead the end-to-end ticketing lifecycle, including event builds, inventory management, pricing strategy, on-sale execution, reporting, financial reconciliation, and post-event settlement. Collaborate with ticketing platforms, venue box offices, promoters, and third-party vendors to manage event inventory, seat holds, ticket releases, access control, and dynamic pricing initiatives. Design data-driven campaigns, pricing models, and outreach plans to maximize live event ticket revenue and audience attendance by analyzing market trends, setting pricing models, and developing promotional campaigns. Monitor ticket sales performance, market trends, and consumer demand patterns, providing actionable insights and strategic recommendations to senior leadership. Identify and implement process improvements, technology solutions, and operational efficiencies to enhance sales performance, reporting capabilities, and overall event profitability. Partner closely with finance teams to support event settlements by preparing ticketing reports, validating sales and fee reconciliations, interpreting ticketing audits, and ensuring financial accuracy. Operations Oversee complex seating strategy and inventory allocation across all events, balancing public onsales with VIP, sponsor, artist, executive, media, production, and partner requirements while maximizing revenue opportunities. Manage all ticket holds and specialty inventory, including RTP, complimentary, house seats, sponsor allocations, artist and talent requests, ensuring accurate tracking, timely releases, and adherence to approved allocation strategies. Direct seating manifest development and optimization, coordinating cross-functional stakeholder requests and executing seat relocations, upgrades, and last-minute accommodations while preserving premium inventory and guest experience. Lead day-of-show ticketing operations in partnership with venue box offices, talent teams, credentialing teams, and event operations, resolving ticketing issues, managing will call and VIP fulfillment, and ensuring seamless guest entry. Develop and maintain comprehensive ticketing reports and inventory dashboards that track seating utilization, hold status, comp distribution, and ticket movement throughout the event lifecycle. Establish governance and approval processes for ticket allocations, complimentary tickets, and seat holds, ensuring accountability, financial accuracy, and consistency across all DCP events. Partner with production and venue teams to translate evolving production requirements into ticketing and seating adjustments, proactively communicating inventory impacts and executing changes with minimal disruption. Maintain expertise in ticketing technology, industry trends, and evolving consumer purchasing behaviors to drive innovation and continuous improvement across DCP's live event portfolio. A good faith estimate of the salary range is $120k – $150k upon hire + bonus for achieving revenue targets. Factors that could be used to determine your actual salary may include your specific skills, years of experience and comparison to current employees already in this role. If you have more or less experience than specified on this job posting, please apply and list your salary expectations. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors). It’s all About You… PMC's comprehensive benefits package is thoughtfully designed to support every aspect of your life, empowering you to thrive both personally and professionally. We offer PMC-Paid Healthcare with no employee paycheck contributions on medical, dental, and vision for you and your family. PMC also offers Flexible Spending Accounts (Healthcare, Dependent Care & Commuter), an Employee Assistance Program, Life Insurance, Short & Long Term Disability, Paid Parental Leave, and a 401(k) Retirement Plan with an Employer match. Employees are also eligible to take advantage of company discounts and perks including Pet Insurance, Home & Auto Insurance, Mortgage discounts, and a variety of other savings on wellness, lifestyle, and financial essentials. As part of PMC's dedication to consistently meet employee’s needs, we have launched a new Flexible Vacation Policy. At PMC, we believe working in a highly collaborative, office-first environment that fosters real-time communication, spontaneous idea sharing, and stronger interpersonal relationships that drive innovation and team cohesion. About DCP: Dick Clark Productions is the world's largest producer and proprietor of televised live event entertainment programming with the \"Academy of Country Music Awards,\" \"American Music Awards,\" \"Billboard Music Awards,\" \"Golden Globe Awards,\" \"Dick Clark's New Year's Rockin' Eve with Ryan Seacrest,\" “So You Think You Can Dance,” and the “Streamy Awards.” Dick Clark Productions owns one of the world's most extensive and unique entertainment archive libraries with more than 60 years of award-winning shows, historic programs, specials, performances and legendary programming. For more information please visit www.dickclark.com About PMC:  Penske Media Corporation (PMC) is a leading global media and information services company whose award-winning content attracts a passionate audience of over 300 million globally. Since 2004, PMC has been a pioneer in digital media reaching viewers on all screens across its ever-growing constellation of iconic brands, which includes Dick Clark Productions, Variety, Rolling Stone, The Hollywood Reporter, Billboard, WWD, SHE Media, Robb Report, Deadline, Sportico, ARTnews, Fairchild Media, Vibe, IndieWire, Artforum, Gold Derby, and Luminate, the premier data and analytics company. PMC’s journalists and content creators deliver daily the most comprehensive news and information in their industries and areas of coverage, unequaled in ambition, depth, and courage. In addition, PMC owns several vital cultural events such as SXSW, LA3C, and Latin Music Week. Headquartered in New York and Los Angeles with additional offices in 14 countries worldwide, PMC believes companies should not only be profitable but also forces for good. PMC is committed to fostering a working environment that is inclusive and responsible, where we value a company culture built on all backgrounds, voices, and experiences. For more information on the company, please visit www.PMC.com About PMC:  Penske Media Corporation (PMC) is a leading global media and information services company whose award-winning content attracts a passionate audience of over 300 million globally. Since 2004, PMC has been a pioneer in digital media reaching viewers on all screens across its ever-growing constellation of iconic brands, which includes Variety, Rolling Stone, The Hollywood Reporter, Billboard, Dick Clark Productions, WWD, SHE Media, Robb Report, Deadline, TVLine, Sportico, BGR, ARTnews, Fairchild Media, Vibe, IndieWire, Artforum, Gold Derby, and Luminate, the premier data and analytics company. PMC’s journalists and content creators deliver daily the most comprehensive news and information in their industries and areas of coverage, unequaled in ambition, depth, and courage. In addition, PMC owns several vital cultural events such as SXSW, LA3C, and Latin Music Week. Headquartered in New York and Los Angeles with additional offices in 14 countries worldwide, PMC believes companies should not only be profitable but also forces for good. PMC is committed to fostering a working environment that is inclusive and responsible, where we value a company culture built on all backgrounds, voices, and experiences. For more information on the company, please visit www.PMC.com", "summaryDescription" : "Director, Ticketing Sales & Operations at Dick Clark Productions. Skills: Ticketing sales strategy, Ticketing operations, Revenue growth, Audience acquisition. Develop ticketing strategies. Implement ticketing strategies", "postedDate" : "2026-06-16T01:16:55.732", "createdAt" : "2026-06-16T01:16:55.732", "lastUpdated" : "2026-06-16T11:46:12.337", "ingestTimestamp" : "2026-06-16T01:16:55.732", "mongoId" : "6a3079fef292fd229c036c28", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Dynamic pricing", "Market trends analysis", "Consumer behavior analysis", "Financial accuracy", "Ticketing sales strategy", "Ticketing operations", "Revenue growth", "Audience acquisition", "Sales strategy", "Pricing optimization", "Inventory management", "Sales analytics", "Financial reconciliation", "Event settlements", "Seating strategy", "Inventory allocation", "Ticket holds", "Specialty inventory", "Seating manifest", "Day-of-show operations", "Ticketing reports", "Inventory dashboards", "Governance processes", "Approval processes", "Production requirements", "Live event ticketing", "Ticketing lifecycle", "Event profitability", "Ticketing technology", "Consumer purchasing behaviors" ], "skillCount" : 30, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "68e6b1d470f0b99d58d6675d", "title" : "Case Manager with Arabic and English", "company" : "Amazon Czech Republic Services s.r.o. - G88", "industry" : "Administrative Support, Human Resources, global corporate", "salary" : { "min" : 750000.0, "max" : 1050000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Case Manager in Prague, Czech Republic, adjusted for the Technology industry and bilingual (Arabic/English) requirements." }, "location" : "Prague, Prague, CZE", "locations" : [ "Prague, Prague, CZE" ], "timestamp" : "2026-06-15T05:18:08.078", "fingerprint" : "76563411433a79671461067f1fad50f40992b2b4f08eed7e52bf6eb18ba76020", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3104066/apply", "externalId" : "8ad0f417-0e12-40b4-a131-80e7bbbfed6f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "state" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0864234,14.4156772" } ], "locationText" : "Prague, Prague, Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Leave management", "Disability management", "Benefit administration" ], "hardSkillsList" : [ "Adjudicate leaves", "Review medical documentation", "Leverage duration guidelines", "Troubleshoot issues", "Maintain system records" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Adjudicate leaves", "level" : "intermediate" }, { "name" : "Review medical documentation", "level" : "intermediate" }, { "name" : "Leverage duration guidelines", "level" : "intermediate" }, { "name" : "Troubleshoot issues", "level" : "intermediate" }, { "name" : "Maintain system records", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Case management, Leave of absence, Disability events", "majorSkillsList" : [ "Case management", "Leave of absence", "Disability events" ], "coreResponsibilities" : "Initiate inquiries about leave, Respond to inquiries about leave, Initiate inquiries about disability events, Respond to inquiries about disability events, Initiate inquiries about benefits, Respond to inquiries about benefits, Initiate inquiries about options, Respond to inquiries about options, Provide holistic case management services, Review medical documentation, Adjudicate leaves, Leverage duration guidelines, Leverage best practice tools, Leverage Amazon resources, Support oversight of leave event, Critically assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Seek to remove barriers, Respond to employee impacting issues, Ensure right communication occurs, Identify problems, Solve problems, Facilitate return to work, Facilitate ramp-back plan, Educate managers on employee concerns, Educate managers on employee needs, Educate business partners on employee concerns, Educate business partners on employee needs, Communicate regular updates to employees, Communicate regular updates to stakeholders, Ensure compliance with standard work, Ensure compliance with federal regulations, Ensure compliance with state regulations, Ensure compliance with company policy, Maintain system records, Consult with third party administrator, Coordinate with third party administrator, Partner with third party administrator, Consult with HR, Coordinate with HR, Partner with HR, Consult with Safety, Coordinate with Safety, Partner with Safety, Consult with Legal, Coordinate with Legal, Partner with Legal, Consult with Payroll, Coordinate with Payroll, Partner with Payroll, Consult with Benefits, Coordinate with Benefits, Partner with Benefits, Consult with team members, Coordinate with team members, Partner with team members, Consult with other departments, Coordinate with other departments, Partner with other departments, Consult with other systems, Coordinate with other systems, Partner with other systems, Perform other duties as assigned", "teamCollaboration" : "Cross functional environment; Partner with third party administrator; Consult with HR; Coordinate with HR; Partner with HR; Consult with Safety; Coordinate with Safety; Partner with Safety; Consult with Legal; Coordinate with Legal; Partner with Legal; Consult with Payroll; Coordinate with Payroll; Partner with Payroll; Consult with Benefits; Coordinate with Benefits; Partner with Benefits; Consult with team members; Coordinate with team members; Partner with team members; Consult with other departments; Coordinate with other departments; Partner with other departments; Consult with other systems; Coordinate with other systems; Partner with other systems", "domainKnowledge" : "Leave plans; Disability plans; Federal laws; State laws; Benefit plans", "domainList" : [ "leave-plans", "disability-plans", "federal-laws", "state-laws", "benefit-plans" ], "domainSpecificKnowledge" : [ "Leave plans", "Disability plans", "Federal laws", "State laws", "Benefit plans" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Maintain system records", "problemSolvingSkills" : "Problem solving; Troubleshoot issues", "qualificationsBasic" : "Bachelor's degree or equivalent experience, Experience in customer service, Experience in Human Resource management, Experience in Case management, Experience in Leave & Disability management, Intermediate MS Word proficiency, Intermediate MS Excel proficiency, Intermediate MS Access proficiency, Intermediate MS Outlook proficiency, Intermediate MS PowerPoint proficiency, Very good written Arabic (B2 CEFR), Very good verbal Arabic (B2 CEFR), Very good written English (B2 CEFR), Very good verbal English (B2 CEFR)", "qualificationsPreferred" : "Ability to apply critical thinking, Ability to identify issues for problem solving, Ability to build relationships, Ability to influence others, Ability to work in cross functional environment, Time management skills, Ownership of deliverables, Demonstrated communication skills, Prior Leave experience, Prior Accommodations experience, Experience using case management systems, Experience reviewing cases for eligibility, Experience determining appropriate leave pay benefits, Experience establishing case management plan, Experience executing case management plan, Experience providing guidance to employees, Experience providing guidance to managers, Experience working multiple projects independently, Experience working cases independently, Experience in environment with changing priorities, Experience working with confidential information", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "*This role is office based in Prague, Czech Republic. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned Basic Qualifications: - • Bachelor’s degree from accredited university or equivalent experience - • Experience in customer service or Human Resource management or Case management or Leave & Disability management role - • Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - • Very good proficiency in written and verbal in Arabic (B2 CEFR) and English (B2 CEFR). Preferred Qualifications: - - Ability to apply critical thinking and identify issues for problem solving - - Ability to build strong relationships and influence others while working in a cross functional environment - - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - - Experience working multiple projects or cases independently in environment with changing priorities - - Experience working with confidential information Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with Arabic and English at Amazon Czech Republic Services s.r.o. - G88. Skills: Case management, Leave of absence, Disability events. Initiate inquiries about leave. Respond to inquiries about leave", "postedDate" : "2026-06-13T12:15:59.427", "createdAt" : "2026-06-13T12:15:59.427", "lastUpdated" : "2026-06-15T05:18:08.078", "ingestTimestamp" : "2026-06-13T12:15:59.427", "mongoId" : "68e6b1d470f0b99d58d6675d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3104066/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Adjudicate leaves", "Review medical documentation", "Leverage duration guidelines", "Troubleshoot issues", "Maintain system records", "Critical thinking", "Case management", "Leave of absence", "Disability events", "Leave management", "Disability management", "Benefit administration", "Leave plans", "Disability plans", "Federal laws", "State laws", "Benefit plans", "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "skillCount" : 22, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2176d374d8ee00a0c1af4c", "title" : "Software Development Engineer, Payments Acceptance & Experience", "company" : "Amazon Development Centre Canada ULC", "industry" : "Software Development, international stores", "salary" : { "min" : 80000.0, "max" : 191800.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Vancouver, British Columbia, CAN", "locations" : [ "Vancouver, British Columbia, CAN" ], "timestamp" : "2026-06-15T02:01:49.721", "fingerprint" : "ec8c02afced8ac91cec26c8c69ccaa5b7ebb064132c2e0af57c1a5530526b829", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10438561/apply", "externalId" : "fc8313b3-032e-45f8-9610-6eca7d07d16a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vancouver", "state" : "British Columbia", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "49.2608724,-123.1139520" } ], "locationText" : "Vancouver, British Columbia, Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Software development, Distributed software", "professionalSkills" : [ "System design", "Architecture" ], "hardSkillsList" : [ "Software development", "System design", "Code testing" ], "hardSkills" : [ { "name" : "Software development", "level" : "intermediate" }, { "name" : "System design", "level" : "intermediate" }, { "name" : "Code testing", "level" : "intermediate" } ], "majorSkills" : "Software development, System design, Distributed systems", "majorSkillsList" : [ "Software development", "System design", "Distributed systems" ], "coreResponsibilities" : "Define distributed software applications, Design distributed software applications, Implement distributed software applications, Estimate engineering effort, Plan implementation, Rollout system changes, Design major features, Code major features, Test major features, Deliver complex changes, Provide on-call production support", "teamCollaboration" : "Multiple teams; Software development teams; QA teams; Project Management teams; Release Management teams; Build and Release teams", "projectManagementSkills" : [ "Plan implementation", "Rollout system changes" ], "domainKnowledge" : "Payment systems; E-commerce services; Financial processing", "domainList" : [ "payment-systems", "e-commerce-services", "financial-processing" ], "domainSpecificKnowledge" : [ "Payment systems", "E-commerce services", "Financial processing" ], "innovationCreativity" : "New exciting ideas", "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "On-call production support", "qualificationsBasic" : "3+ years professional software development experience, 2+ years design or architecture experience, Experience programming at least one language", "qualificationsPreferred" : "3+ years full software development life cycle experience, Bachelor's degree in computer science", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Want to participate in building the next generation of online payment system that supports numerous countries and payment methods? We are seeking talented software engineers to join one of the fastest growing areas in Amazon’s e-commerce services platform. We offer competitive salary and benefits, outstanding career and growth opportunities and an exciting and team-oriented atmosphere. We want to move all the money in the world! We deliver game-changing financial processing power for the some of the world’s largest technology platforms including Amazon.com, Amazon Kindle, and Amazon Web Services. We build systems that process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability. We innovate to improve customer experience across the globe, with support for currency choice, in-store payments, pay on delivery, credit and debit payments, seller disbursements, gift cards, and many new exciting and challenging ideas are in the works. The Amazon Payments Platform processes millions of transactions every day across numerous countries and payment methods. Over 100 million customers and merchants send tens of billions of dollars moving at light-speed through our systems annually. Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of the fastest growing areas of the Amazon e-commerce services platform. Key job responsibilities Define, design, and implement multi-tier distributed software applications. Estimate engineering effort, plan implementation, and rollout system changes that meet requirements for functionality, performance, scalability, reliability, and adherence to development goals and principles. Must be able to independently design code and test major features, as well as work jointly with other team members to deliver complex changes. Must be able to effectively collaborate in a fast paced environment with multiple teams in a large organization (software development, QA, Project/Release Management, Build and Release, etc.,). Provide on-call production support for payment platform applications Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language Preferred Qualifications: - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, BC, Vancouver - 114,800.00 - 191,800.00 CAD annually", "summaryDescription" : "Software Development Engineer, Payments Acceptance & Experience at Amazon Development Centre Canada ULC. Skills: Software development, System design, Distributed systems. Define distributed software applications. Design distributed software applications", "postedDate" : "2026-06-13T05:07:33.095", "createdAt" : "2026-06-13T05:07:33.095", "lastUpdated" : "2026-06-15T02:01:49.721", "ingestTimestamp" : "2026-06-13T05:07:33.095", "mongoId" : "6a2176d374d8ee00a0c1af4c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10438561/apply", "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Software development", "System design", "Code testing", "Distributed systems", "Architecture", "Plan implementation", "Rollout system changes", "Payment systems", "E-commerce services", "Financial processing" ], "skillCount" : 10, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "69e104402beec4dd3def2545", "title" : "Case Manager with German and English", "company" : "Amazon /Slovakia/ s. r. o.", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 1700.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "SVK", "locations" : [ "SVK" ], "timestamp" : "2026-06-15T02:25:28.510", "fingerprint" : "3b6ebbf06a38a86d435eee5dfad8e9c5082034996966d4bdf493f00e333d8b6a", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10387079/apply", "externalId" : "5f9161f9-784e-4740-9b52-0e0babbf19d5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Romania", "continent" : "eu", "workMode" : "remote" }, { "country" : "Slovakia", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Poland; Romania; Slovakia; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Disability management", "Leave of absence", "Benefit administration", "Holistic case management" ], "hardSkillsList" : [ "Adjudicate leaves", "Review medical documentation", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Solve problems", "Ramp-back plan", "Educate managers", "Educate business partners", "Communicate updates", "Ensure compliance", "Maintain system records", "Coordinate with HR", "Coordinate with Safety", "Coordinate with Legal", "Coordinate with Payroll", "Coordinate with Benefits" ], "softSkillsList" : [ "Critical thinking", "Adaptability" ], "hardSkills" : [ { "name" : "Adjudicate leaves", "level" : "intermediate" }, { "name" : "Review medical documentation", "level" : "intermediate" }, { "name" : "Leverage duration guidelines", "level" : "intermediate" }, { "name" : "Troubleshoot issues", "level" : "intermediate" }, { "name" : "Remove barriers", "level" : "intermediate" }, { "name" : "Solve problems", "level" : "intermediate" }, { "name" : "Ramp-back plan", "level" : "intermediate" }, { "name" : "Educate managers", "level" : "intermediate" }, { "name" : "Educate business partners", "level" : "intermediate" }, { "name" : "Communicate updates", "level" : "intermediate" }, { "name" : "Ensure compliance", "level" : "intermediate" }, { "name" : "Maintain system records", "level" : "intermediate" }, { "name" : "Coordinate with HR", "level" : "intermediate" }, { "name" : "Coordinate with Safety", "level" : "intermediate" }, { "name" : "Coordinate with Legal", "level" : "intermediate" }, { "name" : "Coordinate with Payroll", "level" : "intermediate" }, { "name" : "Coordinate with Benefits", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Adaptability" } ], "majorSkills" : "Case management, Disability services, Leave of absence", "majorSkillsList" : [ "Case management", "Disability services", "Leave of absence" ], "coreResponsibilities" : "Initiate inquiries about leave, Respond to inquiries about leave, Initiate inquiries about disability, Respond to inquiries about disability, Initiate inquiries about benefits, Respond to inquiries about benefits, Initiate inquiries about options, Respond to inquiries about options, Provide holistic case management, Review medical documentation, Adjudicate leaves, Leverage duration guidelines, Support oversight of leave, Assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Seek to remove barriers, Respond to employee impacting issues, Ensure right communication occurs, Identify problems, Solve problems, Facilitate return to work, Facilitate ramp-back plan, Educate managers on concerns, Educate managers on needs, Educate business partners on concerns, Educate business partners on needs, Communicate regular updates to employees, Communicate regular updates to stakeholders, Ensure compliance with standard work, Ensure compliance with regulations, Ensure compliance with company policy, Maintain system records, Consult with third party administrator, Coordinate with HR, Coordinate with Safety, Coordinate with Legal, Coordinate with Payroll, Coordinate with Benefits, Coordinate with team members, Coordinate with other departments, Coordinate with other systems, Perform other duties", "teamCollaboration" : "Cross-functional environment; Partner with third party; Partner with HR; Partner with Safety; Partner with Legal; Partner with Payroll; Partner with Benefits; Partner with team members; Partner with other departments", "domainKnowledge" : "Leave plans; Disability plans; Federal laws; State laws; Benefit plans", "domainList" : [ "leave-plans", "disability-plans", "federal-laws", "state-laws", "benefit-plans" ], "domainSpecificKnowledge" : [ "Leave plans", "Disability plans", "Federal laws", "State laws", "Benefit plans" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain system records", "continuousLearning" : "Career development", "problemSolvingSkills" : "Problem solving; Troubleshooting", "qualificationsBasic" : "High School Diploma, Bachelor’s degree or equivalent experience, Customer service experience, Human Resource management experience, Case management experience, Leave & Disability management experience, Intermediate MS Word proficiency, Intermediate MS Excel proficiency, Intermediate MS Access proficiency, Intermediate MS Outlook proficiency, Intermediate MS PowerPoint proficiency, Very good German (B2 CEFR), Very good English (B2 CEFR)", "qualificationsPreferred" : "Critical thinking ability, Relationship building ability, Influence ability, Cross functional environment experience, Time management skills, Ownership of deliverables, Demonstrated communication skills, Prior Leave experience, Prior Accommodations experience, Case management systems experience, Reviewing cases for eligibility, Determining leave pay benefits, Establishing case management plan, Executing case management plan, Guidance on leave of absence, Guidance on disability plan, Guidance on accommodation, Guidance on human resources, Guidance on benefits, Guidance on employee matters, Working multiple projects independently, Working cases independently, Experience with confidential information", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Poland, Romania, Slovakia and Czech Republic.* (!) Please submit your CV in English. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Base pay for this position starts from EUR 1,700 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned Basic Qualifications: - High School Diploma - Bachelor’s degree from accredited university or equivalent experience - Experience in customer service or Human Resource management or Case management or Leave & Disability management role - Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - Very good proficiency in written and verbal in German (B2 CEFR) and English (B2 CEFR). Preferred Qualifications: - - Ability to apply critical thinking and identify issues for problem solving - - Ability to build strong relationships and influence others while working in a cross functional environment - - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - - Experience working multiple projects or cases independently in environment with changing priorities - - Experience working with confidential information. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with German and English at Amazon /Slovakia/ s. r. o.. Skills: Case management, Disability services, Leave of absence. Initiate inquiries about leave. Respond to inquiries about leave", "postedDate" : "2026-06-13T10:26:57.949", "createdAt" : "2026-06-13T10:26:57.949", "lastUpdated" : "2026-06-15T02:25:28.510", "ingestTimestamp" : "2026-06-13T10:26:57.949", "mongoId" : "69e104402beec4dd3def2545", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10387079/apply", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Adjudicate leaves", "Review medical documentation", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Solve problems", "Ramp-back plan", "Educate managers", "Educate business partners", "Communicate updates", "Ensure compliance", "Maintain system records", "Coordinate with HR", "Coordinate with Safety", "Coordinate with Legal", "Coordinate with Payroll", "Coordinate with Benefits", "Critical thinking", "Adaptability", "Case management", "Disability services", "Leave of absence", "Disability management", "Benefit administration", "Holistic case management", "Leave plans", "Disability plans", "Federal laws", "State laws", "Benefit plans", "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "skillCount" : 35, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "69e104402beec4dd3def2543", "title" : "Case Manager with German and English", "company" : "Amazon Development Center (Romania) S.R.L. - A91", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 750000.0, "max" : 1050000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Case Manager in Prague, Czech Republic, adjusted for mid-seniority and e-commerce industry, with a remote work mode." }, "location" : "ROU", "locations" : [ "ROU" ], "timestamp" : "2026-06-15T05:56:10.516", "fingerprint" : "9ecaf3179dc00d6cdab42399acc08728873b70be2d2e535434e260abf805ed4c", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10387081/apply", "externalId" : "172314e9-ea9d-468c-bc0d-3acc06ab4f0f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Slovakia", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Poland; Slovakia; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Leave management", "Disability management", "Benefit administration" ], "hardSkillsList" : [ "Adjudicate leaves", "Review medical documentation", "Leverage duration guidelines", "Troubleshoot issues", "Maintain system records" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Adjudicate leaves", "level" : "intermediate" }, { "name" : "Review medical documentation", "level" : "intermediate" }, { "name" : "Leverage duration guidelines", "level" : "intermediate" }, { "name" : "Troubleshoot issues", "level" : "intermediate" }, { "name" : "Maintain system records", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Case management, Leave of absence, Disability events", "majorSkillsList" : [ "Case management", "Leave of absence", "Disability events" ], "coreResponsibilities" : "Initiate inquiries about leave events, Respond to inquiries about leave events, Initiate inquiries about disability events, Respond to inquiries about disability events, Initiate inquiries about benefits, Respond to inquiries about benefits, Initiate inquiries about options, Respond to inquiries about options, Provide holistic case management services, Review medical documentation, Adjudicate leaves, Leverage duration guidelines, Use best practice tools, Use Amazon resources, Oversight of leave event, Assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Remove barriers before leave, Remove barriers during leave, Remove barriers after leave, Respond to employee impacting issues, Ensure right communication occurs, Identify problems, Solve problems, Facilitate return to work, Facilitate ramp-back plan, Educate managers, Educate business partners, Communicate updates to employees, Communicate updates to stakeholders, Ensure compliance with standard work, Ensure compliance with regulations, Ensure compliance with company policy, Maintain system records, Consult with third party administrator, Coordinate with third party administrator, Partner with third party administrator, Consult with HR, Coordinate with HR, Partner with HR, Consult with Safety, Coordinate with Safety, Partner with Safety, Consult with Legal, Coordinate with Legal, Partner with Legal, Consult with Payroll, Coordinate with Payroll, Partner with Payroll, Consult with Benefits, Coordinate with Benefits, Partner with Benefits, Consult with team members, Coordinate with team members, Partner with team members, Consult with other departments, Coordinate with other departments, Partner with other departments, Consult with systems, Coordinate with systems, Partner with systems, Perform other duties as assigned", "teamCollaboration" : "Cross-functional environment; Partner with third party administrator; Partner with HR; Partner with Safety; Partner with Legal; Partner with Payroll; Partner with Benefits; Partner with team members; Partner with other departments", "domainKnowledge" : "Leave plans; Disability plans; Federal regulations; State regulations; Benefit plans", "domainList" : [ "leave-plans", "disability-plans", "federal-regulations", "state-regulations", "benefit-plans" ], "domainSpecificKnowledge" : [ "Leave plans", "Disability plans", "Federal regulations", "State regulations", "Benefit plans" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain system records", "problemSolvingSkills" : "Problem solving; Troubleshooting", "qualificationsBasic" : "High School Diploma, Bachelor’s degree or equivalent experience, Customer service experience, Human Resource management experience, Case management experience, Leave & Disability management experience, Intermediate MS Word proficiency, Intermediate MS Excel proficiency, Intermediate MS Access proficiency, Intermediate MS Outlook proficiency, Intermediate MS PowerPoint proficiency, Very good German proficiency (B2 CEFR), Very good English proficiency (B2 CEFR)", "qualificationsPreferred" : "Ability to apply critical thinking, Ability to identify issues for problem solving, Ability to build relationships, Ability to influence others, Time management skills, Ownership of deliverables, Demonstrated communication skills, Prior Leave experience, Prior Accommodations experience, Experience using case management systems, Experience reviewing cases for eligibility, Experience determining leave/disability pay benefits, Experience establishing case management plan, Experience executing case management plan, Experience providing guidance to employees, Experience providing guidance to managers, Experience working multiple projects independently, Experience in environment with changing priorities, Experience working with confidential information", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Poland, Slovakia and Czech Republic.* (!) Please submit your CV in English. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned Basic Qualifications: - - High School Diploma - - Bachelor’s degree from accredited university or equivalent experience - - Experience in customer service or Human Resource management or Case management or Leave & Disability management role - - Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - - Very good proficiency in written and verbal in German (B2 CEFR) and English (B2 CEFR). - - High School DiplomaBachelor’s degree from accredited university or equivalent experienceExperience in customer service or Human Resource management or Case management or Leave & Disability management roleIntermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - Very good proficiency in written and verbal in German (B2 CEFR) and English (B2 CEFR). Preferred Qualifications: - - Ability to apply critical thinking and identify issues for problem solving - - Ability to build strong relationships and influence others while working in a cross functional environment - - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written - - Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - - Experience working multiple projects or cases independently in environment with changing priorities - - Experience working with confidential information. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with German and English at Amazon Development Center (Romania) S.R.L. - A91. Skills: Case management, Leave of absence, Disability events. Initiate inquiries about leave events. Respond to inquiries about leave events", "postedDate" : "2026-06-13T09:30:38.052", "createdAt" : "2026-06-13T09:30:38.052", "lastUpdated" : "2026-06-15T05:56:10.516", "ingestTimestamp" : "2026-06-13T09:30:38.052", "mongoId" : "69e104402beec4dd3def2543", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10387081/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Adjudicate leaves", "Review medical documentation", "Leverage duration guidelines", "Troubleshoot issues", "Maintain system records", "Critical thinking", "Case management", "Leave of absence", "Disability events", "Leave management", "Disability management", "Benefit administration", "Leave plans", "Disability plans", "Federal regulations", "State regulations", "Benefit plans", "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "skillCount" : 22, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "69f9b8034c40e2acd11140be", "title" : "Case Manager with Dutch and English", "company" : "Amazon Corporate Services Poland Sp. z o.o. - J82", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 6583.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : false }, "location" : "POL", "locations" : [ "POL" ], "timestamp" : "2026-06-15T01:37:48.637", "fingerprint" : "60a3b377f25ca18fc7fa81ffe231d8f8b23485a13e23402a242ad3abf65b21e6", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10409923/apply", "externalId" : "b0fe0c12-c5b0-4841-8f09-4d28f73feaf1", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Romania", "continent" : "eu", "workMode" : "remote" }, { "country" : "Slovakia", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Poland; Romania; Slovakia; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Leave management", "Disability management", "Holistic case management", "Adjudicate leaves", "Benefit plans", "Compliance", "Organizational development", "Employee relations", "HR processes", "Talent management" ], "hardSkillsList" : [ "Medical documentation review", "Duration guidelines", "System records maintenance" ], "softSkillsList" : [ "Critical thinking", "Problem solving" ], "hardSkills" : [ { "name" : "Medical documentation review", "level" : "intermediate" }, { "name" : "Duration guidelines", "level" : "intermediate" }, { "name" : "System records maintenance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Problem solving" } ], "majorSkills" : "Case management, Leave of absence, Disability events", "majorSkillsList" : [ "Case management", "Leave of absence", "Disability events" ], "coreResponsibilities" : "Initiate inquiries about leave events, Respond to inquiries about leave events, Initiate inquiries about disability events, Respond to inquiries about disability events, Initiate inquiries about benefits, Respond to inquiries about benefits, Initiate inquiries about options, Respond to inquiries about options, Provide holistic case management services, Review medical documentation, Adjudicate leaves, Leverage duration guidelines, Leverage best practice tools, Leverage Amazon resources, Support oversight of leave event, Assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Remove barriers before leave, Remove barriers during leave, Remove barriers after leave, Respond to employee impacting issues, Ensure right communication occurs, Identify problems, Solve problems, Facilitate return to work, Facilitate ramp-back plan, Educate managers on concerns, Educate managers on needs, Educate business partners on concerns, Educate business partners on needs, Communicate regular updates to employees, Communicate regular updates to stakeholders, Ensure compliance with standard work, Ensure compliance with regulations, Ensure compliance with company policy, Maintain system records, Consult with third party administrator, Coordinate with third party administrator, Partner with third party administrator, Consult with HR, Coordinate with HR, Partner with HR, Consult with Safety, Coordinate with Safety, Partner with Safety, Consult with Legal, Coordinate with Legal, Partner with Legal, Consult with Payroll, Coordinate with Payroll, Partner with Payroll, Consult with Benefits, Coordinate with Benefits, Partner with Benefits, Consult with team members, Coordinate with team members, Partner with team members, Consult with other departments, Coordinate with other departments, Partner with other departments, Consult with other systems, Coordinate with other systems, Partner with other systems, Perform other duties as assigned", "teamCollaboration" : "Cross-functional environment; Third party administrator; HR; Safety; Legal; Payroll; Benefits; Team members; Other departments; Other systems", "domainKnowledge" : "Leave plans; Disability plans; Federal laws; State laws; Benefit plans", "domainList" : [ "leave-plans", "disability-plans", "federal-laws", "state-laws", "benefit-plans" ], "domainSpecificKnowledge" : [ "Leave plans", "Disability plans", "Federal laws", "State laws", "Benefit plans" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Medical documentation", "problemSolvingSkills" : "Problem solving; Troubleshoot issues; Identify issues; Solve problems", "qualificationsBasic" : "Bachelor’s degree or equivalent experience, Customer service or HR management experience, Case management or Leave & Disability management experience, Intermediate MS Word, Excel, Access, Outlook, PowerPoint proficiency, Very good written and verbal Dutch (B2 CEFR), Very good written and verbal English (B2 CEFR)", "qualificationsPreferred" : "Apply critical thinking for problem solving, Build relationships and influence others, Work in a cross functional environment, Time management and ownership of deliverables, Demonstrated communication skills, Prior Leave and/or Accommodation’s experience, Experience using case management systems, Review cases for eligibility, Determine appropriate leave/disability pay benefits, Establish/execute case management plan, Provide guidance on leave of absence, Provide guidance on disability plan, Provide guidance on accommodation, Provide guidance on human resources, Provide guidance on benefits, Provide guidance on employee matters, Work multiple projects independently, Work in environment with changing priorities, Work with confidential information", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Poland, Romania, Slovakia and Czech Republic.* (!) Please submit your CV in English. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. The minimum base pay salary for this position is listed below. As a total compensation company, Amazon's package may include further pay components such as a sign on payment and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final base pay and any applicable total compensation elements depending on skills and requirements. Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, employee discount code and program (EDC/Extras), commuter benefits where applicable, and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being). The minimum base pay for this position is PLN 6.583 gross monthly. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned Basic Qualifications: - Bachelor’s degree from accredited university or equivalent experience - Experience in customer service or Human Resource management or Case management or Leave & Disability management role - Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - Very good proficiency in written and verbal in Dutch (B2 CEFR) and English (B2 CEFR). Preferred Qualifications: - Ability to apply critical thinking and identify issues for problem solving - Ability to build strong relationships and influence others while working in a cross functional environment - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodation’s experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - Experience working multiple projects or cases independently in environment with changing priorities - Experience working with confidential information. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with Dutch and English at Amazon Corporate Services Poland Sp. z o.o. - J82. Skills: Case management, Leave of absence, Disability events. Initiate inquiries about leave events. Respond to inquiries about leave events", "postedDate" : "2026-06-13T09:04:24.988", "createdAt" : "2026-06-13T09:04:24.988", "lastUpdated" : "2026-06-15T01:37:48.637", "ingestTimestamp" : "2026-06-13T09:04:24.988", "mongoId" : "69f9b8034c40e2acd11140be", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10409923/apply", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Medical documentation review", "Duration guidelines", "System records maintenance", "Critical thinking", "Problem solving", "Case management", "Leave of absence", "Disability events", "Leave management", "Disability management", "Holistic case management", "Adjudicate leaves", "Benefit plans", "Compliance", "Organizational development", "Employee relations", "HR processes", "Talent management", "Leave plans", "Disability plans", "Federal laws", "State laws", "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "skillCount" : 27, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "69e104402beec4dd3def2544", "title" : "Case Manager with German and English", "company" : "Amazon Corporate Services Poland Sp. z o.o. - J82", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 6583.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : false }, "location" : "POL", "locations" : [ "POL" ], "timestamp" : "2026-06-15T00:52:29.905", "fingerprint" : "ffe284ca22d60bc589d3ad30438c89bbce7095a480c07aec31b0f7b10abc398a", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10387080/apply", "externalId" : "7e5eebae-a4ed-465f-9f6d-6c94146e299d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Romania", "continent" : "eu", "workMode" : "remote" }, { "country" : "Slovakia", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Poland; Romania; Slovakia; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Leave management", "Disability management", "Benefits administration" ], "hardSkillsList" : [ "Adjudicate leaves", "Troubleshoot issues", "Solve problems" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Adjudicate leaves", "level" : "intermediate" }, { "name" : "Troubleshoot issues", "level" : "intermediate" }, { "name" : "Solve problems", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Case management, Leave of absence, Disability services", "majorSkillsList" : [ "Case management", "Leave of absence", "Disability services" ], "coreResponsibilities" : "Initiate inquiries about leave events, Respond to inquiries about leave events, Initiate inquiries about disability events, Respond to inquiries about disability events, Initiate inquiries about benefits, Respond to inquiries about benefits, Initiate inquiries about options, Respond to inquiries about options, Provide holistic case management services, Review medical documentation, Adjudicate leaves, Leverage duration guidelines, Leverage best practice tools, Leverage Amazon resources, Support oversight of leave event, Assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Remove barriers before leave event, Remove barriers during leave event, Remove barriers after leave event, Respond to employee impacting issues, Ensure right communication occurs, Identify problems, Solve problems, Facilitate return to work plan, Facilitate ramp-back plan, Educate managers on employee concerns, Educate managers on employee needs, Educate business partners on employee concerns, Educate business partners on employee needs, Communicate regular updates to employees, Communicate regular updates to stakeholders, Ensure compliance with standard work, Ensure compliance with federal regulations, Ensure compliance with state regulations, Ensure compliance with company policy, Maintain system records, Consult with third party administrator, Coordinate with third party administrator, Partner with third party administrator, Consult with HR, Coordinate with HR, Partner with HR, Consult with Safety, Coordinate with Safety, Partner with Safety, Consult with Legal, Coordinate with Legal, Partner with Legal, Consult with Payroll, Coordinate with Payroll, Partner with Payroll, Consult with Benefits, Coordinate with Benefits, Partner with Benefits, Consult with team members, Coordinate with team members, Partner with team members, Consult with other departments, Coordinate with other departments, Partner with other departments, Consult with other systems, Coordinate with other systems, Partner with other systems, Perform other duties as assigned", "teamCollaboration" : "Cross-functional environment; Partner with third party administrator; Partner with HR; Partner with Safety; Partner with Legal; Partner with Payroll; Partner with Benefits; Partner with team members; Partner with other departments; Partner with other systems", "domainKnowledge" : "Leave plans; Disability plans; Federal laws; State laws; Benefit plans", "domainList" : [ "leave-plans", "disability-plans", "federal-laws", "state-laws", "benefit-plans" ], "domainSpecificKnowledge" : [ "Leave plans", "Disability plans", "Federal laws", "State laws", "Benefit plans" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain system records", "problemSolvingSkills" : "Troubleshoot issues; Solve problems", "qualificationsBasic" : "High School Diploma, Bachelor’s degree or equivalent experience, Customer service experience, Human Resource management experience, Case management experience, Leave & Disability management experience, Intermediate MS Word proficiency, Intermediate MS Excel proficiency, Intermediate MS Access proficiency, Intermediate MS Outlook proficiency, Intermediate MS PowerPoint proficiency, Very good written German (B2 CEFR), Very good verbal German (B2 CEFR), Very good written English (B2 CEFR), Very good verbal English (B2 CEFR)", "qualificationsPreferred" : "Ability to apply critical thinking, Ability to identify issues for problem solving, Ability to build relationships, Ability to influence others, Cross functional environment experience, Time management skills, Ownership of deliverables, Demonstrated communication skills, Prior Leave experience, Prior Accommodations experience, Case management systems experience, Reviewing cases for eligibility experience, Determining appropriate leave pay benefits experience, Determining appropriate disability pay benefits experience, Establishing case management plan experience, Executing case management plan experience, Guidance to employees on leave of absence, Guidance to managers on leave of absence, Guidance to employees on disability plan, Guidance to managers on disability plan, Guidance to employees on accommodation, Guidance to managers on accommodation, Guidance to employees on human resources, Guidance to managers on human resources, Guidance to employees on benefits, Guidance to managers on benefits, Guidance to employees on employee matters, Guidance to managers on employee matters, Working multiple projects independently, Working multiple cases independently, Experience in environment with changing priorities, Experience working with confidential information", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Poland, Romania, Slovakia and Czech Republic.* (!) Please submit your CV in English. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. The minimum base pay salary for this position is listed below. As a total compensation company, Amazon's package may include further pay components such as a sign on payment and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final base pay and any applicable total compensation elements depending on skills and requirements. Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, employee discount code and program (EDC/Extras), commuter benefits where applicable, and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being). The minimum base pay for this position is PLN 6.583 gross monthly. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned Basic Qualifications: - High School Diploma - Bachelor’s degree from accredited university or equivalent experience - Experience in customer service or Human Resource management or Case management or Leave & Disability management role - Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - Very good proficiency in written and verbal in German (B2 CEFR) and English (B2 CEFR). - High School DiplomaBachelor’s degree from accredited university or equivalent experienceExperience in customer service or Human Resource management or Case management or Leave & Disability management roleIntermediate proficiency in MS Word, Excel, Access, Outlook and PowerPointVery good proficiency in written and verbal in German (B2 CEFR) and English (B2 CEFR). Preferred Qualifications: - Ability to apply critical thinking and identify issues for problem solving - Ability to build strong relationships and influence others while working in a cross functional environment - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written - Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - Experience working multiple projects or cases independently in environment with changing priorities - Experience working with confidential information. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with German and English at Amazon Corporate Services Poland Sp. z o.o. - J82. Skills: Case management, Leave of absence, Disability services. Initiate inquiries about leave events. Respond to inquiries about leave events", "postedDate" : "2026-06-13T07:59:59.915", "createdAt" : "2026-06-13T07:59:59.915", "lastUpdated" : "2026-06-15T00:52:29.905", "ingestTimestamp" : "2026-06-13T07:59:59.915", "mongoId" : "69e104402beec4dd3def2544", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10387080/apply", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Adjudicate leaves", "Troubleshoot issues", "Solve problems", "Critical thinking", "Case management", "Leave of absence", "Disability services", "Leave management", "Disability management", "Benefits administration", "Leave plans", "Disability plans", "Federal laws", "State laws", "Benefit plans", "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "skillCount" : 20, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2cba1e74d8ee00a09f8ae8", "title" : "Director of Ticket Sales", "company" : "Prairie View A&M University", "industry" : "Education", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Ticket Sales in Prairie View, TX, adjusted for the education industry and seniority level." }, "location" : "Prairie View, TX", "locations" : [ "Prairie View, TX" ], "timestamp" : "2026-06-15T12:16:20.754", "fingerprint" : "ea4bc54d4eeee270f7076a4067f4390f4de575d5e1d9290869bdefffbdd6c426", "source" : "jazzhr", "language" : "en", "externalId" : "ZsKceO01yX", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prairie View", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.0857916,-95.9907058" } ], "locationText" : "Prairie View, Texas, United States", "experienceLevel" : "Director", "coreResponsibilities" : "Drive ticket sales revenue, Develop and execute sales strategies, Manage client relationships, Close ticket sales deals, Achieve revenue targets", "domainKnowledge" : "Ticket sales; Sports revenue", "domainList" : [ "ticket-sales", "sports-revenue" ], "domainSpecificKnowledge" : [ "Ticket sales", "Sports revenue" ], "outcomesObjectives" : "Maximize ticket sales revenue; Achieve sales goals", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Director of Ticket Sales at Prairie View A&M University. Drive ticket sales revenue. Develop and execute sales strategies", "createdAt" : "2026-06-14T07:14:51.588", "lastUpdated" : "2026-06-15T12:16:20.754", "ingestTimestamp" : "2026-06-14T07:14:51.588", "mongoId" : "6a2cba1e74d8ee00a09f8ae8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Ticket sales", "Sports revenue" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Director", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a25146674d8ee00a00bb82b", "title" : "Case Manager with Italian and English", "company" : "Amazon Corporate Services Poland Sp. z o.o. - J82", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 6583.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : false }, "location" : "POL", "locations" : [ "POL" ], "timestamp" : "2026-06-15T02:47:17.831", "fingerprint" : "02695606f9fd2b5774e3ebb6632495cd5d7cd5cf695c940cd05e11e23cf4abc3", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10440064/apply", "externalId" : "ddb09241-d8fd-41a0-b54c-4e054232be7b", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Romania", "continent" : "eu", "workMode" : "remote" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" }, { "country" : "Slovakia", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Romania; Poland; Czech Republic; Slovakia", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Leave management", "Disability management", "Benefit administration" ], "hardSkillsList" : [ "Medical documentation review", "Adjudicate leaves" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Medical documentation review", "level" : "intermediate" }, { "name" : "Adjudicate leaves", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Case management, Leave of absence, Disability services", "majorSkillsList" : [ "Case management", "Leave of absence", "Disability services" ], "coreResponsibilities" : "Initiate inquiries about leave, Respond to inquiries about leave, Initiate inquiries about disability, Respond to inquiries about disability, Initiate inquiries about benefits, Respond to inquiries about benefits, Initiate inquiries about options, Respond to inquiries about options, Provide holistic case management, Review medical documentation, Adjudicate leaves, Leverage duration guidelines, Leverage best practice tools, Leverage Amazon resources, Oversight of leave event, Assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Remove barriers before leave, Remove barriers during leave, Remove barriers after leave, Respond to employee impacting issues, Ensure right communication occurs, Identify problems, Solve problems, Facilitate return to work, Facilitate ramp-back plan, Educate managers on concerns, Educate managers on needs, Educate business partners on concerns, Educate business partners on needs, Communicate regular updates to employees, Communicate regular updates to stakeholders, Ensure compliance with standard work, Ensure compliance with regulations, Ensure compliance with company policy, Maintain system records, Consult with third party administrator, Coordinate with third party administrator, Partner with third party administrator, Consult with HR, Coordinate with HR, Partner with HR, Consult with Safety, Coordinate with Safety, Partner with Safety, Consult with Legal, Coordinate with Legal, Partner with Legal, Consult with Payroll, Coordinate with Payroll, Partner with Payroll, Consult with Benefits, Coordinate with Benefits, Partner with Benefits, Consult with team members, Coordinate with team members, Partner with team members, Consult with other departments, Coordinate with other departments, Partner with other departments, Consult with other systems, Coordinate with other systems, Partner with other systems, Perform other duties as assigned", "teamCollaboration" : "Cross-functional environment; Partner with third party administrator; Consult with HR; Coordinate with Safety; Partner with Legal; Consult with Payroll; Coordinate with Benefits; Partner with team members; Consult with other departments; Coordinate with other systems", "domainKnowledge" : "Leave plans; Disability plans; Benefit plans; Federal laws; State laws", "domainList" : [ "leave-plans", "disability-plans", "benefit-plans", "federal-laws", "state-laws" ], "domainSpecificKnowledge" : [ "Leave plans", "Disability plans", "Benefit plans", "Federal laws", "State laws" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain system records", "problemSolvingSkills" : "Identify issues; Problem solving; Troubleshoot issues; Identify problems; Solve problems", "specialRequirements" : "Rotational shifts, Weekend shifts, Weekday shifts", "qualificationsBasic" : "Bachelor's degree or equivalent experience, Customer service experience, Human Resource management experience, Case management experience, Leave & Disability management experience, Intermediate MS Word proficiency, Intermediate MS Excel proficiency, Intermediate MS Access proficiency, Intermediate MS Outlook proficiency, Intermediate MS PowerPoint proficiency, Very good written Italian (B2 CEFR), Very good verbal Italian (B2 CEFR), Very good written English (B2 CEFR), Very good verbal English (B2 CEFR)", "qualificationsPreferred" : "Critical thinking ability, Identify issues for problem solving, Build relationships ability, Influence others ability, Work in cross functional environment, Time management, Ownership of deliverables, Demonstrated communication skills, Prior Leave experience, Prior Accommodation's experience, Previous leave of absence role, Previous disability claim management role, Case management systems experience, Review cases for eligibility, Determine appropriate leave pay benefits, Determine appropriate disability pay benefits, Establish case management plan, Execute case management plan, Guidance to employees on leave, Guidance to managers on leave, Guidance on disability plan, Guidance on accommodation, Guidance on human resources, Guidance on benefits, Guidance on employee matters, Working multiple projects independently, Working cases independently, Experience in environment with changing priorities, Experience working with confidential information", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.* (!) Please submit your CV in English. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. The minimum base pay salary for this position is listed below. As a total compensation company, Amazon's package may include further pay components such as a sign on payment and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final base pay and any applicable total compensation elements depending on skills and requirements. Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, employee discount code and program (EDC/Extras), commuter benefits where applicable, and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being). The minimum base pay for this position is PLN 6.583 gross monthly. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned • Being able to work on rotational shifts in both weekends and weekdays Basic Qualifications: - Bachelor’s degree from accredited university or equivalent experience - Experience in customer service or Human Resource management or Case management or Leave & Disability management role - Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - Very good proficiency in written and verbal in Italian (B2 CEFR) and English (B2 CEFR). Preferred Qualifications: - Ability to apply critical thinking and identify issues for problem solving - Ability to build strong relationships and influence others while working in a cross functional environment - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodation’s experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - Experience working multiple projects or cases independently in environment with changing priorities - Experience working with confidential information. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with Italian and English at Amazon Corporate Services Poland Sp. z o.o. - J82. Skills: Case management, Leave of absence, Disability services. Initiate inquiries about leave. Respond to inquiries about leave", "postedDate" : "2026-06-13T07:14:50.280", "createdAt" : "2026-06-13T07:14:50.280", "lastUpdated" : "2026-06-15T02:47:17.831", "ingestTimestamp" : "2026-06-13T07:14:50.280", "mongoId" : "6a25146674d8ee00a00bb82b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10440064/apply", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Medical documentation review", "Adjudicate leaves", "Critical thinking", "Case management", "Leave of absence", "Disability services", "Leave management", "Disability management", "Benefit administration", "Leave plans", "Disability plans", "Benefit plans", "Federal laws", "State laws", "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "skillCount" : 19, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a305c1bf292fd229cf60b4f", "title" : "Research Associate (Writing Focused)", "company" : "Harvard University", "industry" : "Higher Education", "salary" : { "min" : 52000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Research Associate in Boston, adjusted for the education industry and a large university employer." }, "location" : "Boston, MA, United States", "locations" : [ "Boston", "MA", "United States" ], "timestamp" : "2026-06-16T09:04:16.142", "fingerprint" : "d41d65526eb24660c00dd194a7e29388ddc091869ff8a3a0d39a68a7c2ebd835", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HarvardUniversity/3743990013616546-research-associate-writing-focused-", "externalId" : "3743990013616546", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "42.3588336,-71.0578303" } ], "locationText" : "Boston, Massachusetts, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Content creation", "Research analysis", "Data interpretation", "Writing" ], "hardSkillsList" : [ "Academic writing", "Content development", "Research support" ], "hardSkills" : [ { "name" : "Academic writing", "level" : "intermediate" }, { "name" : "Content development", "level" : "intermediate" }, { "name" : "Research support", "level" : "intermediate" } ], "majorSkills" : "Writing, Research, Content creation", "majorSkillsList" : [ "Writing", "Research", "Content creation" ], "coreResponsibilities" : "Support faculty on writing/content focused work, Provide subject-area knowledge, Provide analysis to faculty, Provide interpretation to faculty, Identify research questions, Explore research questions, Write cases, Write case supplements, Write project reports, Write drafts for book project, Create original writing, Write articles for business audiences, Apply research ideas to new projects, Apply research concepts to new projects, Apply research methodologies to new projects, Structure assignments, Keep faculty informed, Build trust with colleagues, Build collaboration with colleagues, Engage directly with constituents", "teamCollaboration" : "Engage directly with colleagues; Engage directly with constituents", "projectManagementSkills" : [ "Website project management" ], "domainKnowledge" : "Business topics; Entrepreneurial decision-making; Value creation; Venture-building; Space sector", "domainList" : [ "business-topics", "entrepreneurial-decision-making", "value-creation", "venture-building", "space-sector" ], "domainSpecificKnowledge" : [ "Business topics", "Entrepreneurial decision-making", "Value creation", "Venture-building", "Space sector" ], "continuousLearning" : "Professional development opportunities; Tuition assistance; Tuition reimbursement", "problemSolvingSkills" : "Discretionary judgment", "qualificationsBasic" : "Bachelor's degree with GPA above 3.5, Prior experience supporting short form writing, Prior experience supporting website project management", "qualificationsPreferred" : "Evidence of prior high-quality, original academic writing, Background in analysis and interpretation of relevant data, Ability to read academic, subject-specific information, Familiar with navigating a complex organization", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Why join Harvard Business School? Harvard Business School, located on a 40-acre campus in Boston, was founded in 1908 as part of Harvard University. It is among the world's most trusted sources of management education and thought leadership. For more than a century, the School's faculty has combined a passion for teaching with rigorous research conducted alongside practitioners at world-leading organizations to educate leaders who make a difference in the world. Through a dynamic ecosystem of research, learning, and entrepreneurship that includes MBA, Doctoral, Executive Education, and Online programs, as well as numerous initiatives, centers, institutes, and labs, Harvard Business School fosters bold new ideas and collaborative learning networks that shape the future of business. Harvard Business School seeks multiple Research Associate (RA) to support faculty members on writing / content focused work. The successful candidate will have a strong understanding of business topics and prior writing experience. The Research Associate (RA) position reports directly to faculty supervisors and administrative manager in the Research Staff Services office. Ideal RA candidates will be comfortable in an environment that requires a high level of independence, intellectual curiosity, and the ability to use discretionary judgment. Please note the faculty currently hiring include: * [Alison Wood Brooks](https://www.hbs.edu/faculty/Pages/profile.aspx?facId=684820) * [Fritz Foley](https://www.hbs.edu/faculty/Pages/profile.aspx?facId=10647) * [Reza Satchu](https://www.hbs.edu/faculty/Pages/profile.aspx?facId=121451) * Work with Professor Satchu on cases, podcasts, and an exciting book project while exploring the fundamental dynamics of entrepreneurial decision-making and value creation, as his teaching and research draw on real-world venture-building experience to develop practical frameworks that help founders navigate extreme uncertainty and build ventures with meaningful societal impact. * [Matthew Weinzierl](https://www.hbs.edu/faculty/Pages/profile.aspx?facId=496493) * Prof. Weinzierl teaches and researches the space sector, and he is looking for a research associate who can be his partner in those efforts. If you are interested in building a career in the space sector, have dynamic people skills that will enable you to engage with industry leaders, and are a self-starter with ambitious goals for your future in space, this role provides an ideal launch pad. Primary duties: * Work under the general direction of HBS faculty on topics central to HBS research agenda. Provide subject-area knowledge, analysis and interpretation to faculty member. Identify and explore a wide-range of questions related to faculty’s research agenda. * Write cases, case supplements, project reports, and drafts for a book project from start to finish creating original writing based on subject-area expertise, research, and interviews, and write articles for applicable business audiences such as Harvard Business Review. * Under general direction of faculty member, must be able to take complex research ideas, concepts, and methodologies and apply them to new projects and situations. Must be able to structure assignments and keep faculty member informed as necessary, using own judgment. * Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents. * Responsible for other duties as assigned. ## Qualifications Basic Qualifications: * Bachelor’s degree with a GPA above 3.5 is required. * Prior experience supporting short form writing and website project management preferred. Additional Qualifications and Skills: * Evidence of prior high-quality, original academic writing, and background in analysis and interpretation of relevant data, research, news, and literature is helpful. Ability to read academic, subject-specific information and write a reasoned and thoughtful analysis, as well as produce a creative interpretation, is a must. * The candidate must have extremely high standards in terms of quality of work, attention to detail, strong organization skills, and absolute commitment to task completion. Must be able to balance multiple tasks and shifting priorities under tight deadlines at an accelerated pace when necessary. It is helpful if the candidate is familiar with navigating a complex organization, such as Harvard Business School. ## Additional Information Appointment End Date: June 30, 2027. These are term appointments starting summer 2026 through June 30, 2027, with an expectation of reappointment until June 30, 2028, based on funding and performance. All Research Associate roles at HBS are structured as one-year term appointments, but faculty strongly prefer candidates willing to commit for two years. Standard Hours/Schedule: 40 hours per week Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position Pre-Employment Screening: Identity, Education Other Information: This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite a minimum of 3 days per week and departments provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice. We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role. A cover letter is required to be considered for this opportunity. All candidates will be expected to submit a writing sample, code sample (if applicable to their skill set) and a transcript. Work Format Details This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on [Employment Outside of Massachusetts](https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employmentoutsidema_policy.pdf). Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment. Salary Grade and Ranges This position is salary grade level 055. Please visit [Harvard's Salary Ranges](https://hr.harvard.edu/salary-ranges) to view the corresponding salary range and related information. Benefits Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: * Generous paid time off including parental leave * Medical, dental, and vision health insurance coverage starting on day one * Retirement plans with university contributions * Wellbeing and mental health resources * Support for families and caregivers * Professional development opportunities including tuition assistance and reimbursement * Commuter benefits, discounts and campus perks Learn more about these and additional benefits on our [Benefits & Wellbeing Page](https://hr.harvard.edu/benefits-wellbeing). EEO/Non-Discrimination Commitment Statement Harvard University is committed to [equal opportunity](https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmationstatement.pdf) and [non-discrimination](https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discriminationandanti-bullyingpolicies.pdf). We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes. Harvard has an [equal employment opportunity policy](https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmationstatement.pdf) that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's [non-discrimination policy](https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discriminationandanti-bullyingpolicies.pdf). Harvard's [equal employment opportunity policy](https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmationstatement.pdf) and [non-discrimination policy](https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discriminationandanti-bullyingpolicies.pdf) help all community members participate fully in work and campus life free from harassment and discrimination.", "summaryDescription" : "Research Associate (Writing Focused) at Harvard University. Skills: Writing, Research, Content creation. Support faculty on writing/content focused work. Provide subject-area knowledge", "postedDate" : "2026-06-15T12:19:29.000", "createdAt" : "2026-06-15T23:43:17.755", "lastUpdated" : "2026-06-16T09:04:16.142", "ingestTimestamp" : "2026-06-15T23:43:17.755", "mongoId" : "6a305c1bf292fd229cf60b4f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Academic writing", "Content development", "Research support", "Writing", "Research", "Content creation", "Research analysis", "Data interpretation", "Website project management", "Business topics", "Entrepreneurial decision-making", "Value creation", "Venture-building", "Space sector" ], "skillCount" : 14, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "68ed10ac70f0b99d58e7bae4", "title" : "Case Manager with German and English", "company" : "Amazon Czech Republic Services s.r.o. - G88", "industry" : "Administrative Support, Human Resources, global corporate", "salary" : { "min" : 750000.0, "max" : 1050000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Case Manager in Prague, Czech Republic, adjusted for the E-commerce industry and bilingual (German/English) requirements." }, "location" : "Prague, Prague, CZE", "locations" : [ "Prague, Prague, CZE" ], "timestamp" : "2026-06-15T02:57:16.334", "fingerprint" : "b1b57259f965ee3c805cd95435777d13f8a700604c0ad35157f6d64dd6c1be97", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3105029/apply", "externalId" : "275f71c3-20b4-46f0-aeae-60a7a9e33935", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "state" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0864234,14.4156772" } ], "locationText" : "Prague, Prague, Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Leave management", "Disability management", "Benefit administration" ], "hardSkillsList" : [ "Adjudicate leaves", "Review medical documentation", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Solve problems", "Ramp-back plan", "Educate managers", "Educate business partners", "Communicate updates", "Ensure compliance", "Maintain system records", "Coordinate with HR", "Coordinate with Safety", "Coordinate with Legal", "Coordinate with Payroll", "Coordinate with Benefits" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Adjudicate leaves", "level" : "intermediate" }, { "name" : "Review medical documentation", "level" : "intermediate" }, { "name" : "Leverage duration guidelines", "level" : "intermediate" }, { "name" : "Troubleshoot issues", "level" : "intermediate" }, { "name" : "Remove barriers", "level" : "intermediate" }, { "name" : "Solve problems", "level" : "intermediate" }, { "name" : "Ramp-back plan", "level" : "intermediate" }, { "name" : "Educate managers", "level" : "intermediate" }, { "name" : "Educate business partners", "level" : "intermediate" }, { "name" : "Communicate updates", "level" : "intermediate" }, { "name" : "Ensure compliance", "level" : "intermediate" }, { "name" : "Maintain system records", "level" : "intermediate" }, { "name" : "Coordinate with HR", "level" : "intermediate" }, { "name" : "Coordinate with Safety", "level" : "intermediate" }, { "name" : "Coordinate with Legal", "level" : "intermediate" }, { "name" : "Coordinate with Payroll", "level" : "intermediate" }, { "name" : "Coordinate with Benefits", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Case management, Leave of absence, Disability events", "majorSkillsList" : [ "Case management", "Leave of absence", "Disability events" ], "coreResponsibilities" : "Initiate inquiries about leave, Respond to inquiries about leave, Initiate inquiries about disability events, Respond to inquiries about disability events, Initiate inquiries about benefits, Respond to inquiries about benefits, Initiate inquiries about options, Respond to inquiries about options, Provide holistic case management services, Review medical documentation, Adjudicate leaves, Leverage duration guidelines, Use best practice tools, Use Amazon resources, Support oversight of leave event, Critically assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Seek to remove barriers, Respond to employee impacting issues, Ensure right communication occurs, Identify problems, Solve problems, Facilitate smooth return to work, Facilitate ramp-back plan, Educate managers on concerns, Educate managers on needs, Educate business partners on concerns, Educate business partners on needs, Communicate regular updates to employees, Communicate regular updates to stakeholders, Ensure compliance with standard work, Ensure compliance with federal regulations, Ensure compliance with state regulations, Ensure compliance with company policy, Maintain system records, Consult third party administrator, Coordinate with HR, Coordinate with Safety, Coordinate with Legal, Coordinate with Payroll, Coordinate with Benefits, Coordinate with team members, Coordinate with other departments, Coordinate with other systems, Perform other duties as assigned", "teamCollaboration" : "Cross-functional environment; Partner with third party administrator; Partner with HR; Partner with Safety; Partner with Legal; Partner with Payroll; Partner with Benefits; Partner with team members; Partner with other departments", "domainKnowledge" : "Leave of absence; Disability services; Federal laws; State laws; Benefit plans", "domainList" : [ "leave-of-absence", "disability-services", "federal-laws", "state-laws", "benefit-plans" ], "domainSpecificKnowledge" : [ "Leave of absence", "Disability services", "Federal laws", "State laws", "Benefit plans" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain system records; Accurate information; Timely documentation", "problemSolvingSkills" : "Identify issues; Problem solving; Troubleshoot issues; Solve problems", "qualificationsBasic" : "High School Diploma, Bachelor’s degree or equivalent experience, Experience in customer service, Experience in Human Resource management, Experience in Case management, Experience in Leave & Disability management, Intermediate proficiency in MS Word, Intermediate proficiency in MS Excel, Intermediate proficiency in MS Access, Intermediate proficiency in MS Outlook, Intermediate proficiency in MS PowerPoint, Very good proficiency in German (B2 CEFR), Very good proficiency in English (B2 CEFR)", "qualificationsPreferred" : "Ability to apply critical thinking, Ability to identify issues for problem solving, Ability to build relationships, Ability to influence others, Time management, Ownership of deliverables, Demonstrated communication skills, Prior Leave experience, Prior Accommodations experience, Experience using case management systems, Experience reviewing cases for eligibility, Experience determining leave pay benefits, Experience establishing case management plan, Experience executing case management plan, Experience providing guidance to employees, Experience providing guidance to managers, Experience working multiple projects independently, Experience working in environment with changing priorities, Experience working with confidential information", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "*This role is office-based in Prague, Czech Republic only. * At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned Basic Qualifications: - - High School Diploma - - Bachelor’s degree from accredited university or equivalent experience - - Experience in customer service or Human Resource management or Case management or Leave & Disability management role - - Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - - Very good proficiency in written and verbal in German (B2 CEFR) and English (B2 CEFR). Preferred Qualifications: - - Ability to apply critical thinking and identify issues for problem solving - - Ability to build strong relationships and influence others while working in a cross functional environment - - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - - Experience working multiple projects or cases independently in environment with changing priorities - - Experience working with confidential information. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with German and English at Amazon Czech Republic Services s.r.o. - G88. Skills: Case management, Leave of absence, Disability events. Initiate inquiries about leave. Respond to inquiries about leave", "postedDate" : "2026-06-13T06:13:15.076", "createdAt" : "2026-06-13T06:13:15.076", "lastUpdated" : "2026-06-15T02:57:16.334", "ingestTimestamp" : "2026-06-13T06:13:15.076", "mongoId" : "68ed10ac70f0b99d58e7bae4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3105029/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Adjudicate leaves", "Review medical documentation", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Solve problems", "Ramp-back plan", "Educate managers", "Educate business partners", "Communicate updates", "Ensure compliance", "Maintain system records", "Coordinate with HR", "Coordinate with Safety", "Coordinate with Legal", "Coordinate with Payroll", "Coordinate with Benefits", "Critical thinking", "Case management", "Leave of absence", "Disability events", "Leave management", "Disability management", "Benefit administration", "Disability services", "Federal laws", "State laws", "Benefit plans", "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "skillCount" : 33, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a25146674d8ee00a00bb82a", "title" : "Case Manager with Italian and English", "company" : "Amazon /Slovakia/ s. r. o.", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 1700.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "SVK", "locations" : [ "SVK" ], "timestamp" : "2026-06-15T02:29:24.474", "fingerprint" : "4f6865945738c744e4960fa533fcd499ef75a7236fb1836d79e7147f08e3844f", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10440065/apply", "externalId" : "a9604382-9048-48cf-adc4-322762729269", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Romania", "continent" : "eu", "workMode" : "remote" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" }, { "country" : "Slovakia", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Romania; Poland; Czech Republic; Slovakia", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Leave management", "Disability management", "Benefit administration" ], "hardSkillsList" : [ "Adjudicate leaves", "Review medical documentation", "Compliance with laws" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Adjudicate leaves", "level" : "intermediate" }, { "name" : "Review medical documentation", "level" : "intermediate" }, { "name" : "Compliance with laws", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Case management, Leave of absence, Disability events", "majorSkillsList" : [ "Case management", "Leave of absence", "Disability events" ], "coreResponsibilities" : "Initiate inquiries about leave events, Respond to inquiries about leave events, Initiate inquiries about disability events, Respond to inquiries about disability events, Initiate inquiries about benefits, Respond to inquiries about benefits, Initiate inquiries about options, Respond to inquiries about options, Provide holistic case management services, Review medical documentation, Adjudicate leaves, Support oversight of leave event, Assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Remove barriers before leave event, Remove barriers during leave event, Remove barriers after leave event, Respond to employee impacting issues, Ensure right communication occurs, Identify problems, Solve problems, Facilitate return to work, Facilitate ramp-back plan, Educate managers on employee concerns, Educate managers on employee needs, Educate business partners on employee concerns, Educate business partners on employee needs, Communicate regular updates to employees, Communicate regular updates to stakeholders, Ensure compliance with standard work, Ensure compliance with regulations, Ensure compliance with company policy, Maintain system records, Consult with third party administrator, Coordinate with third party administrator, Partner with third party administrator, Consult with HR, Coordinate with HR, Partner with HR, Consult with Safety, Coordinate with Safety, Partner with Safety, Consult with Legal, Coordinate with Legal, Partner with Legal, Consult with Payroll, Coordinate with Payroll, Partner with Payroll, Consult with Benefits, Coordinate with Benefits, Partner with Benefits, Consult with team members, Coordinate with team members, Partner with team members, Consult with other departments, Coordinate with other departments, Partner with other departments, Consult with other systems, Coordinate with other systems, Partner with other systems, Work on rotational shifts", "teamCollaboration" : "Cross-functional environment; Partner with HR; Partner with Safety; Partner with Legal; Partner with Payroll; Partner with Benefits; Partner with team members; Partner with other departments", "domainKnowledge" : "Leave plans; Disability plans; Federal laws; State laws; Benefit plans", "domainList" : [ "leave-plans", "disability-plans", "federal-laws", "state-laws", "benefit-plans" ], "domainSpecificKnowledge" : [ "Leave plans", "Disability plans", "Federal laws", "State laws", "Benefit plans" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain system records", "problemSolvingSkills" : "Problem solving; Troubleshoot issues", "specialRequirements" : "Rotational shifts", "qualificationsBasic" : "Bachelor's degree or equivalent experience, Customer service experience, Human Resource management experience, Case management experience, Leave & Disability management experience, Intermediate MS Word proficiency, Intermediate MS Excel proficiency, Intermediate MS Access proficiency, Intermediate MS Outlook proficiency, Intermediate MS PowerPoint proficiency, Very good written Italian (B2 CEFR), Very good verbal Italian (B2 CEFR), Very good written English (B2 CEFR), Very good verbal English (B2 CEFR)", "qualificationsPreferred" : "Ability to apply critical thinking, Ability to identify issues for problem solving, Ability to build relationships, Ability to influence others, Ability to work in cross functional environment, Time management skills, Ownership of deliverables, Demonstrated communication skills, Prior Leave experience, Prior Accommodation’s experience, Experience using case management systems, Experience reviewing cases for eligibility, Experience determining appropriate leave pay benefits, Experience determining appropriate disability pay benefits, Experience establishing case management plan, Experience executing case management plan, Experience providing guidance on leave of absence, Experience providing guidance on disability plan, Experience providing guidance on accommodation, Experience providing guidance on human resources, Experience providing guidance on benefits, Experience providing guidance on employee matters, Experience working multiple projects independently, Experience working cases independently, Experience working in environment with changing priorities, Experience working with confidential information", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.* (!) Please submit your CV in English. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Base pay for this position starts from EUR 1,700 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned • Being able to work on rotational shifts in both weekends and weekdays Basic Qualifications: - Bachelor’s degree from accredited university or equivalent experience - Experience in customer service or Human Resource management or Case management or Leave & Disability management role - Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - Very good proficiency in written and verbal in Italian (B2 CEFR) and English (B2 CEFR). Preferred Qualifications: - Ability to apply critical thinking and identify issues for problem solving - Ability to build strong relationships and influence others while working in a cross functional environment - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodation’s experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - Experience working multiple projects or cases independently in environment with changing priorities - Experience working with confidential information. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with Italian and English at Amazon /Slovakia/ s. r. o.. Skills: Case management, Leave of absence, Disability events. Initiate inquiries about leave events. Respond to inquiries about leave events", "postedDate" : "2026-06-13T05:12:47.878", "createdAt" : "2026-06-13T05:12:47.878", "lastUpdated" : "2026-06-15T02:29:24.474", "ingestTimestamp" : "2026-06-13T05:12:47.878", "mongoId" : "6a25146674d8ee00a00bb82a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10440065/apply", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Adjudicate leaves", "Review medical documentation", "Compliance with laws", "Critical thinking", "Case management", "Leave of absence", "Disability events", "Leave management", "Disability management", "Benefit administration", "Leave plans", "Disability plans", "Federal laws", "State laws", "Benefit plans", "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "skillCount" : 20, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "69f9b8034c40e2acd11140bf", "title" : "Case Manager with Dutch and English", "company" : "Amazon /Slovakia/ s. r. o.", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 1700.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "SVK", "locations" : [ "SVK" ], "timestamp" : "2026-06-15T02:27:02.502", "fingerprint" : "df01d298d73bfd609020b0f250f8348393766a16313a200393a3862c7368f1ab", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10409922/apply", "externalId" : "3d1ddd1f-061a-44ea-b9c5-c04b2eac9bf1", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Romania", "continent" : "eu", "workMode" : "remote" }, { "country" : "Slovakia", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Poland; Romania; Slovakia; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Leave management", "Disability management", "Benefit administration", "Compliance" ], "hardSkillsList" : [ "Adjudicate leaves", "Review medical documentation", "Troubleshoot issues", "Remove barriers", "Solve problems", "Ramp-back plan", "Educate managers", "Educate business partners", "Communicate updates", "Maintain system records" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Adjudicate leaves", "level" : "intermediate" }, { "name" : "Review medical documentation", "level" : "intermediate" }, { "name" : "Troubleshoot issues", "level" : "intermediate" }, { "name" : "Remove barriers", "level" : "intermediate" }, { "name" : "Solve problems", "level" : "intermediate" }, { "name" : "Ramp-back plan", "level" : "intermediate" }, { "name" : "Educate managers", "level" : "intermediate" }, { "name" : "Educate business partners", "level" : "intermediate" }, { "name" : "Communicate updates", "level" : "intermediate" }, { "name" : "Maintain system records", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Case management, Leave of absence, Disability services", "majorSkillsList" : [ "Case management", "Leave of absence", "Disability services" ], "coreResponsibilities" : "Initiate inquiries about leave, Respond to inquiries about leave, Initiate inquiries about disability, Respond to inquiries about disability, Initiate inquiries about benefits, Respond to inquiries about benefits, Initiate inquiries about options, Respond to inquiries about options, Provide holistic case management, Review medical documentation, Adjudicate leaves, Leverage duration guidelines, Leverage best practice tools, Leverage Amazon resources, Support oversight of leave, Assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Seek to remove barriers, Respond to employee impacting issues, Ensure right communication occurs, Identify problems, Solve problems, Facilitate smooth return to work, Facilitate ramp-back plan, Educate managers on concerns, Educate managers on needs, Educate business partners on concerns, Educate business partners on needs, Communicate regular updates, Ensure compliance with standard work, Ensure compliance with regulations, Ensure compliance with company policy, Maintain system records, Consult with third party administrator, Coordinate with third party administrator, Partner with third party administrator, Consult with HR, Coordinate with HR, Partner with HR, Consult with Safety, Coordinate with Safety, Partner with Safety, Consult with Legal, Coordinate with Legal, Partner with Legal, Consult with Payroll, Coordinate with Payroll, Partner with Payroll, Consult with Benefits, Coordinate with Benefits, Partner with Benefits, Consult with team members, Coordinate with team members, Partner with team members, Consult with other departments, Coordinate with other departments, Partner with other departments, Consult with other systems, Coordinate with other systems, Partner with other systems, Perform other duties", "teamCollaboration" : "Cross-functional environment; Partner with HR; Partner with Safety; Partner with Legal; Partner with Payroll; Partner with Benefits; Partner with team members; Partner with other departments", "domainKnowledge" : "Leave plans; Disability plans; Federal laws; State laws; Benefit plans", "domainList" : [ "leave-plans", "disability-plans", "federal-laws", "state-laws", "benefit-plans" ], "domainSpecificKnowledge" : [ "Leave plans", "Disability plans", "Federal laws", "State laws", "Benefit plans" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain system records", "problemSolvingSkills" : "Problem solving; Troubleshooting; Identify issues; Solve problems", "qualificationsBasic" : "Bachelor's degree or equivalent experience, Customer service experience, Human Resource management experience, Case management experience, Leave & Disability management experience, Intermediate MS Word proficiency, Intermediate MS Excel proficiency, Intermediate MS Access proficiency, Intermediate MS Outlook proficiency, Intermediate MS PowerPoint proficiency, Very good written Dutch, Very good verbal Dutch, Very good written English, Very good verbal English", "qualificationsPreferred" : "Critical thinking ability, Identify issues for problem solving, Build relationships ability, Influence others ability, Work in cross functional environment, Time management skills, Ownership of deliverables, Demonstrated communication skills, Prior Leave experience, Prior Accommodation's experience, Case management systems experience, Review cases for eligibility, Determine appropriate leave benefits, Determine appropriate disability pay benefits, Establish case management plan, Execute case management plan, Guidance on leave of absence, Guidance on disability plan, Guidance on accommodation, Guidance on human resources, Guidance on benefits, Guidance on employee matters, Work multiple projects independently, Work cases independently, Work in changing priorities environment, Work with confidential information", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Poland, Romania, Slovakia and Czech Republic.* (!) Please submit your CV in English. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Base pay for this position starts from EUR 1,700 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned Basic Qualifications: - Bachelor’s degree from accredited university or equivalent experience - Experience in customer service or Human Resource management or Case management or Leave & Disability management role - Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - Very good proficiency in written and verbal in Dutch (B2 CEFR) and English (B2 CEFR) Preferred Qualifications: - Ability to apply critical thinking and identify issues for problem solving - Ability to build strong relationships and influence others while working in a cross functional environment - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodation’s experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - Experience working multiple projects or cases independently in environment with changing priorities - Experience working with confidential information Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with Dutch and English at Amazon /Slovakia/ s. r. o.. Skills: Case management, Leave of absence, Disability services. Initiate inquiries about leave. Respond to inquiries about leave", "postedDate" : "2026-06-13T03:54:11.352", "createdAt" : "2026-06-13T03:54:11.352", "lastUpdated" : "2026-06-15T02:27:02.502", "ingestTimestamp" : "2026-06-13T03:54:11.352", "mongoId" : "69f9b8034c40e2acd11140bf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10409922/apply", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Adjudicate leaves", "Review medical documentation", "Troubleshoot issues", "Remove barriers", "Solve problems", "Ramp-back plan", "Educate managers", "Educate business partners", "Communicate updates", "Maintain system records", "Critical thinking", "Case management", "Leave of absence", "Disability services", "Leave management", "Disability management", "Benefit administration", "Compliance", "Leave plans", "Disability plans", "Federal laws", "State laws", "Benefit plans", "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "skillCount" : 28, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a305117f292fd229cef9622", "title" : "Associate Director, Medical Writing", "industry" : "Marketing", "salary" : { "min" : 164000.0, "max" : 225500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T12:59:29.945", "fingerprint" : "1252d42a8415e0399b564baf704488d30a98803a1b794081323c6720bfa3ee46", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/03d322a6-3e8a-430d-8fff-0e61b01066c2/apply", "externalId" : "03d322a6-3e8a-430d-8fff-0e61b01066c2", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Ireland", "continent" : "eu", "workMode" : "remote" }, { "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Ireland", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceLevel" : "Director", "technicalSkills" : "MS", "professionalSkills" : [ "Medical writing", "Regulatory submissions", "Document standards", "Cross-functional teams" ], "hardSkillsList" : [ "Scientific content", "Regulatory processes", "Submission requirements", "Proofreading skills", "Compliance", "Consistency", "Regulatory accuracy", "Time management", "Organizational skills" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Scientific content", "level" : "intermediate" }, { "name" : "Regulatory processes", "level" : "intermediate" }, { "name" : "Submission requirements", "level" : "intermediate" }, { "name" : "Proofreading skills", "level" : "intermediate" }, { "name" : "Compliance", "level" : "intermediate" }, { "name" : "Consistency", "level" : "intermediate" }, { "name" : "Regulatory accuracy", "level" : "intermediate" }, { "name" : "Time management", "level" : "intermediate" }, { "name" : "Organizational skills", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Medical writing, Regulatory documents, Clinical drug development", "majorSkillsList" : [ "Medical writing", "Regulatory documents", "Clinical drug development" ], "coreResponsibilities" : "Lead authorship and development of regulatory and clinical, Ensure scientific content is accurate, Ensure content is well-structured, Ensure content is aligned with regulatory expectations, Collaborate with SMEs, Collaborate with clinical teams, Collaborate with statisticians, Collaborate with medical directors, Oversee inspection readiness, Ensure adherence to internal standards, Ensure adherence to external standards, Ensure adherence to medical writing best practices, Develop document standards, Enforce document standards, Develop templates, Enforce templates, Develop style guides, Enforce style guides, Develop lexicons, Enforce lexicons, Manage internal medical writers, Manage contractors, Manage external vendors, Coordinate timelines, Coordinate deliverables, Contribute to medical writing strategy, Contribute to medical writing infrastructure, Contribute to departmental objectives", "teamCollaboration" : "SMEs; Clinical teams; Statisticians; Medical directors; Cross-functional teams", "projectManagementSkills" : [ "Timeline management", "Deliverable coordination" ], "domainKnowledge" : "Clinical drug development; Regulatory processes; Submission requirements; Global regulatory guidance; eCTD Modules; INDs; BLAs; PIPs; ODDs; Aggregate reports; RFIs; Pharmacovigilance documentation", "domainList" : [ "clinical-drug-development", "regulatory-processes", "submission-requirements", "global-regulatory-guidance", "ectd-modules", "inds", "blas", "pips", "odds", "aggregate-reports", "rfis", "pharmacovigilance-documentation" ], "domainSpecificKnowledge" : [ "Clinical drug development", "Regulatory processes", "Submission requirements", "Global regulatory guidance", "eCTD Modules", "INDs", "BLAs", "PIPs", "ODDs", "Aggregate reports", "RFIs", "Pharmacovigilance documentation" ], "toolProficiency" : [ "Veeva Vault", "Document review systems" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Regulatory documents; Clinical documents; ECTD modules; Briefing documents; Aggregate reports", "continuousLearning" : "Professional development; Leadership growth; Cross-functional exposure", "problemSolvingSkills" : "Interpret complex scientific data; Translate data into documents", "outcomesObjectives" : "Ensure high-quality outputs within project deadlines", "qualificationsBasic" : "Bachelor’s degree in a scientific, clinical, or related discipline, Minimum of 5 years of sponsor-level pharmaceutical or biotech medical writing CRO experience, Experience authoring eCTD Modules 2 and 5 for global regulatory submissions, Deep understanding of clinical drug development, Familiarity with global regulatory guidance, Excellent ability to interpret complex scientific data, Excellent written and verbal communication skills in fluent or native-level American English, Ability to manage multiple priorities, Organizational, time management, and autonomous working capabilities, Proficiency in MS", "qualificationsPreferred" : "PhD preferred, Veeva Vault and document review systems preferred, Exposure to pharmacovigilance documentation is a plus, East Coast US location strongly preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Lead the authorship and development of key regulatory and clinical documents across phases 1–4, including protocols, clinical study reports, investigator brochures, informed consent forms, eCTD modules (INDs and BLAs), briefing documents, and other regulatory submissions such as PIPs, ODDs, aggregate reports, and RFIs. Ensure scientific content is accurate, well-structured, and aligned with regulatory expectations by collaborating with SMEs, clinical teams, statisticians, and medical directors. Oversee inspection readiness and ensure adherence to internal and external regulatory standards and medical writing best practices. Develop and enforce document standards, templates, style guides, and lexicons to ensure consistency across programs. Manage and mentor internal medical writers, contractors, and external vendors contributing to multiple development programs. Coordinate timelines and deliverables across cross-functional teams to ensure high-quality outputs within project deadlines. Contribute to the evolution of medical writing strategy, infrastructure, and departmental objectives within a fast-paced development environment. Requirements: Bachelor’s degree in a scientific, clinical, or related discipline required; PhD preferred. Minimum of 5 years of sponsor-level pharmaceutical or biotech medical writing experience; CRO experience considered. Strong experience authoring eCTD Modules 2 and 5 for global regulatory submissions. Deep understanding of clinical drug development, including trial phases, regulatory processes, and submission requirements. Familiarity with global regulatory guidance applicable to medical writing deliverables. Excellent ability to interpret complex scientific data and translate it into clear, accurate regulatory documents. Strong proofreading skills with attention to compliance, consistency, and regulatory accuracy. Excellent written and verbal communication skills in fluent or native-level American English. Ability to manage multiple priorities in a fast-paced, deadline-driven environment. Strong organizational, time management, and autonomous working capabilities, with a collaborative mindset. Proficiency in MS Office; familiarity with Veeva Vault and document review systems preferred. Exposure to pharmacovigilance documentation is a plus. East Coast US location strongly preferred. Benefits: Competitive base salary range of $164,000–$225,500 USD annually (depending on experience and internal equity). Eligibility for short-term and long-term incentive programs. Comprehensive benefits package including health coverage and retirement savings plans. Opportunity to work in a highly innovative, science-driven biotech environment. Remote-friendly structure with collaboration across global teams. Strong focus on professional development, leadership growth, and cross-functional exposure. Inclusive workplace culture with equal opportunity employment practices. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Associate Director, Medical Writing. Skills: Medical writing, Regulatory documents, Clinical drug development. Lead authorship and development of regulatory and clinical. Ensure scientific content is accurate", "postedDate" : "2026-06-15T10:24:50.722", "createdAt" : "2026-06-15T10:24:50.722", "lastUpdated" : "2026-06-16T12:59:29.945", "ingestTimestamp" : "2026-06-16T03:21:18.531", "mongoId" : "6a305117f292fd229cef9622", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 164000, "salaryAnnualMax" : 225500, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Scientific content", "Regulatory processes", "Submission requirements", "Proofreading skills", "Compliance", "Consistency", "Regulatory accuracy", "Time management", "Organizational skills", "Leadership", "Mentoring", "Medical writing", "Regulatory documents", "Clinical drug development", "Regulatory submissions", "Document standards", "Cross-functional teams", "Timeline management", "Deliverable coordination", "Global regulatory guidance", "eCTD Modules", "INDs", "BLAs", "PIPs", "ODDs", "Aggregate reports", "RFIs", "Pharmacovigilance documentation", 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Translate business needs, Develop functional specifications, Develop technical requirements, Influence roadmap priorities, Influence product feature decisions, Influence engineering processes, Drive business discussions, Drive technical discussions, Identify process gaps, Eliminate process gaps, Optimize incident management, Optimize partner escalation, Optimize regulatory compliance", "teamCollaboration" : "Cross-functional teams; External banking partners; UX teams; Engineering teams; Business teams; Legal teams; Regulatory teams; Finance teams; Marketing teams; Customer Service teams", "projectManagementSkills" : [ "Program execution", "Milestone tracking" ], "domainKnowledge" : "UPI payments; Real-time payments; Digital payments; NPCI guidelines; RBI regulations; Multi-bank integrations", "domainList" : [ "upi-payments", "real-time-payments", "digital-payments", "npci-guidelines", "rbi-regulations", "multi-bank-integrations" ], "domainSpecificKnowledge" : [ "UPI payments", "Real-time payments", "Digital payments", "NPCI guidelines", "RBI regulations", "Multi-bank integrations" ], "problemSolvingSkills" : "Navigate ambiguity", "outcomesObjectives" : "Improve transaction success rates; Reduce latency; Increase adoption", "qualificationsBasic" : "3+ years of product management experience, Experience managing technical products, Experience managing online services, Experience in product management, Experience in program management, Experience in project management, Leading cross-functional teams, Delivery of major new products, Delivery of major new services", "qualificationsPreferred" : "Knowledge of SQL advanced level, Knowledge of VBA advanced level, Experience building costenefit scenarios, Experience building business cases, Communicating results throughout organization", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Pay UPI team is looking for a customer-obsessed, results-driven Program Manager II to join our UPI team in India. In this role, you will own planning, execution, and delivery of programs that power UPI-based payment experiences for millions of Amazon customers. You will work at the intersection of product, technology, and business — driving cross-functional initiatives in India's fastest-growing real-time payments ecosystem. The Amazon Pay UPI team operates at the forefront of India's digital payments revolution. We build seamless UPI experiences across Amazon.in checkout, Money transfers, merchant payments, and bill payments — all while navigating NPCI guidelines, RBI regulations, and multi-bank integrations. This role demands someone who can navigate ambiguity, influence without authority, and deliver results in a highly regulated, partner-dependent environment. Key job responsibilities • Drive cross-team execution involving 5+ teams across UPI Services, PSP Infrastructure, Checkout, Tech, Post Order, CS Tech, and external banking partners • Define and track program milestones, success metrics like transaction success rates, latency, adoption • Conduct competitive analysis across UPI players (SICs) to inform product strategy • Partner with UX, engineering, and business teams to deliver best-in-class UPI experiences • Translate NPCI/RBI regulatory requirements and business needs into clear functional specifications and technical requirements • Influence roadmap priorities, product feature decisions, and engineering processes within the UPI pod • Drive detailed business and technical discussions with cross-functional teams including Legal, Regulatory, Finance, Marketing, and Customer Service • Identify and eliminate process gaps that impact UPI team productivity and cross-team collaboration • Optimize incident management, partner escalation, and regulatory compliance processes for the UPI vertical Basic Qualifications: - 3+ years of product management experience - Experience managing technical products or online services - Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services Preferred Qualifications: - Knowledge of SQL and VBA at an advanced level - Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Product Manager, Amazon Pay- Core payments & Acceptance at Amazon Pay. Skills: Product management, Program execution, UPI payments. Drive cross-team execution. 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Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Acceptance Manager ### This is an opportunity to join the Market Development, Acceptance team in Covec, focused on expanding business into new areas and displace cash. We work with the biggest names in tech, e-commerce and financial services to leverage Mastercard’s technological capabilities to solve real-world problems for our partners and their customers, create new product propositions, and ensure seamless, secure and inclusive payments. As a Manager, Business Development, you will help grow the acquiring business while executing on Mastercard’s strategic product roadmap, build strong partnerships and drive business with key Acquirers, to increase card acceptance and usage in our markets, taking responsibility for business development and deployment of strategically important initiatives. We are looking for a self-motivated, structured problem solver with a strategic mindset and an ability to form strong relationships internally as well as externally. About the Role \\- Drive initiatives to increase Mastercard´s relevance with merchants and preference with cardholders \\- Drive business development opportunities and innovative commercial proposals delivering increased revenue and growth through Product, Services and VAS sales \\- Broaden the relationship with client stakeholders to drive more strategic discussions and entrenchment of the Mastercard brand \\- Provide insight into a partner’s business and relevant recommendations, thinking strategically and broadly \\- Provide consultative insights, market analysis, and thought leadership to customers. \\- Analyze customer business performance using financial forecasting, profitability modeling, and competitive analysis. \\- Collaborate with account teams and customers to plan and monitor progress against annual business plans. \\- Support cross-functional initiatives and local projects. All About You \\- Self-starter/self-motivated \\- Prior experience in Account Management, Business Development, or Sales roles \\- Strong commercial acumen, negotiation skills with the ability to close deals \\- Strategic mindset \\- Ability to navigate through large organizations and influence without direct authority \\- Strong understanding of the Payments industry including Acquiring and Issuing \\- Ability to think outside the box and recognize the value of alternative thinking \\- Excellent communicator and influencer with strong negotiation skills \\- Comfortable working in a fast paced, multi-tasking and sometimes ambiguous environment \\- Ability to build and maintain internal relationships with senior management and key stakeholders across the business and gain support for the strategic direction of the business Qualifications: \\- Bachelor’s degree in Business Administration, Economics, Engineering, or related field. \\- Excellent negotiation, communication, and presentation skills in both Spanish and English. \\- Strong analytical skills, including P&L analysis and financial forecasting. \\- Demonstrated ability to build and maintain business relationships at all levels. \\- Results-oriented, customer-focused, and self-driven. \\- Willingness to travel and work in dynamic environments. Strong interpersonal, written, and verbal communication skills. \\- Solid project management capabilities, including organization, planning, and follow-up. ### ### **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.", "summaryDescription" : "Acceptance Manager at Mastercard. Skills: Business development, Sales, Partnerships. Drive initiatives to increase Mastercard´s relevance with merchants. 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Cross-functionally with compliance officers; Cross-functionally with marketing teams", "domainKnowledge" : "Blockchain; Cryptocurrency protocols; Token economics; Smart contracts; Blockchain consensus mechanisms; Layer 2 scaling solutions; Cryptocurrency payment systems; Gambling platforms", "domainList" : [ "blockchain", "cryptocurrency-protocols", "token-economics", "smart-contracts", "blockchain-consensus-mechanisms", "layer-2-scaling-solutions", "cryptocurrency-payment-systems", "gambling-platforms" ], "domainSpecificKnowledge" : [ "Blockchain", "Cryptocurrency protocols", "Token economics", "Smart contracts", "Blockchain consensus mechanisms", "Layer 2 scaling solutions", "Cryptocurrency payment systems", "Gambling platforms" ], "toolProficiency" : [ "Mythril", "Slither", "MetaMask", "Trust Wallet", "Django", "Express.js" ], "innovationCreativity" : "Propose new ideas; Build something better", "problemSolvingSkills" : "Problem-solving; Debugging; Creative problem solver", "specialRequirements" : "Some travel required", "qualificationsBasic" : "5+ years blockchain development, Proficiency in Solidity, Familiarity with Solidity, Familiarity with smart contract auditing tools, Experience integrating cryptocurrency wallets, Experience managing crypto payments, Knowledge of cryptographic principles, Familiarity with blockchain security best practices, Knowledge of Layer 2 scaling solutions, Proficient in integrating third-party blockchain tools, Proficient in integrating SDKs, Experience with APIs, Experience with backend development, 5+ years experience blockchain development, Experience in cryptocurrency payment systems, Experience in gambling platforms, Proven track record building blockchain systems, Proven track record deploying blockchain systems, Proven track record building financial applications, Proven track record deploying financial applications, Degree in Computer Science, Degree in Software Engineering, Degree in Mathematics, Degree in related technical field", "qualificationsPreferred" : "Experience with cryptocurrency exchanges, Experience with other fintech platforms, Industry certifications in blockchain development, Participation in blockchain hackathons, Participation in blockchain projects, Experience with gambling licenses", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are pausing travoom to focus on oleolesport.com OleOle is developing a completely free social network and messaging app for football (Soccer), sports first super app. The primary revenue model will be gambling focused on in match play. A completely different modelusing Stake.com blockchain strategy. OleOle OleOle is building a social network and messaging platform for football/soccer. In match gambling driven by live score updates is the driver of our model. What we do... oleolesport.com empowers people to identify football experience and without any search requirements, simply presents the traveler with vetted components necessary to bring the trip to life -- tickets, lodging, flights and beyond. And we are building a football super app. Why it matters... Searching and successfully planning a trip around an iconic football experience is time-consuming, frustrating, overwhelming and often-times elusive. Football is complicated unlike any other sport with players playing for club and country simultaneously. Fans are looking for a place to \"Kick Off\" Why we are better... oleolesport.com’s searchless travel approach means a soccer/football experience can be discovered, planned and purchased in a matter of minutes without the endless search-driven lunacy and inefficiency that comes with all travel planning. There isnt a sports social network, oh some claim to be however they lack even the slightest understanding of network platforms. OleOle is utilizing a stake.com model focusing on crypto currencies for all in match bets. 86% of Bet365 revenue comes from in match play. ## Qualifications Technical Skills and Experience: 1. Blockchain Development Experience: • Proficiency in building decentralized applications (dApps) and smart contracts on blockchain platforms like Ethereum, Binance Smart Chain, or Solana. • Deep understanding of cryptocurrency protocols, blockchain consensus mechanisms, and token economics. 2. Proficiency in Programming Languages: • Expertise in languages commonly used in blockchain development such as Solidity, Rust, JavaScript (Node.js), Python, or Go. 3. Smart Contract Development: • Extensive experience designing, deploying, and auditing secure and efficient smart contracts. The engineer should be familiar with Solidity for Ethereum or other smart contract languages for different blockchains. • Understanding of smart contract auditing tools to ensure code security (e.g., tools like Mythril, Slither). 4. Cryptocurrency Wallet and Payment Integration: • Experience with integrating cryptocurrency wallets (MetaMask, Trust Wallet, etc.) and managing crypto payments securely on a platform. • Familiarity with working on wallet development, multi-sig wallets, and secure transaction management. 5. Security and Cryptography: • In-depth knowledge of cryptographic principles (hash functions, public-key cryptography, etc.) to ensure secure transactions. • Familiarity with blockchain security best practices, including protection against attacks (51% attacks, replay attacks, double-spending, etc.). 6. Scalability Solutions: • Knowledge of Layer 2 scaling solutions (e.g., Optimistic Rollups, zk-Rollups, sidechains) to ensure the gambling platform can handle a high volume of micro-transactions efficiently. 7. Experience with APIs and Backend Integration: • Proficient in integrating third-party blockchain tools or SDKs and off-the-shelf backend solutions. • Experience working with APIs to interact with gambling or financial platforms, and with backend development using frameworks like Django or Express.js. Professional Experience: • 5+ years of experience in blockchain development, ideally with experience in cryptocurrency payment systems or gambling/betting platforms. • Proven track record of building and deploying large-scale blockchain systems or financial applications. • Experience in working with cryptocurrency exchanges or other fintech platforms is a plus. Soft Skills: • Strong problem-solving and debugging skills. • Ability to work in a fast-paced environment and integrate blockchain solutions with an existing tech stack. • Experience in working cross-functionally with product managers, compliance officers, and marketing teams to ensure smooth product launches. Educational Background: • A degree in Computer Science, Software Engineering, Mathematics, or a related technical field. • Industry certifications in blockchain development (e.g., Certified Blockchain Developer) or participation in blockchain-focused hackathons/projects would be valuable. Compliance and Regulatory Officer 1. Regulatory Knowledge and Expertise: • Gambling Law and Regulations: A strong understanding of global and local gambling regulations, particularly jurisdictions like Curaçao, Malta, and other regions that provide licenses for online gambling. Familiarity with the requirements of these licenses, including player protection, taxation, and financial reporting. • Cryptocurrency Regulations: Expertise in the evolving legal landscape surrounding cryptocurrencies, including AML (Anti-Money Laundering) and KYC (Know Your Customer) rules. Understanding how crypto is regulated in various jurisdictions is essential, particularly for gambling transactions. • Data Privacy Laws: Knowledge of GDPR and other data privacy laws, ensuring the platform is compliant with regulations concerning user data protection, especially in regions like the EU. • Responsible Gambling Practices: Familiarity with responsible gambling standards and player protection mechanisms, ensuring that the platform promotes ethical gambling. 2. Risk Management: • Risk Assessment: Ability to assess regulatory risks related to gambling and cryptocurrency. This includes identifying legal risks in specific markets and ensuring all operational practices align with the law. • Compliance Auditing: Experience conducting internal audits to ensure compliance with gambling laws, cryptocurrency regulations, and responsible gaming practices. The officer should establish a clear framework for regular compliance checks. • AML/KYC Expertise: Strong understanding of AML and KYC protocols to prevent money laundering and fraud within the gambling platform, particularly with cryptocurrency payments. 3. Licensing and Reporting: • License Management: Experience in obtaining and maintaining the necessary licenses to operate an online gambling platform in different jurisdictions. This includes submitting reports and filings to regulators on a regular basis. • Regulatory Reporting: Knowledge of reporting requirements for gambling operators, including financial reports, player activity, transaction data, and tax reporting. • Policy Development: Ability to develop internal compliance policies to meet all legal and regulatory obligations, including for cryptocurrency transactions. 4. Legal Drafting and Documentation: • Contract Review and Negotiation: Experience in reviewing and drafting contracts with vendors, payment processors, and affiliates to ensure compliance with gambling and crypto regulations. • Terms & Conditions: Expertise in creating clear, compliant terms and conditions for users, including bonus policies, withdrawal limits, and dispute resolution procedures. • Documentation: Ability to maintain thorough records of compliance efforts, licenses, and correspondence with regulatory bodies. Professional Experience: • 5+ years of experience in a compliance role within the gambling, cryptocurrency, fintech, or finance industry. • Experience with cryptocurrency exchanges, betting platforms, or financial services is highly desirable. • Proven track record of successfully obtaining and maintaining gambling licenses across multiple jurisdictions. Educational Background and Certifications: • Law Degree or equivalent qualification in compliance, regulatory affairs, or a related field. • Certifications in compliance (e.g., Certified Anti-Money Laundering Specialist (CAMS), Certified Gambling Compliance Officer) are advantageous. Soft Skills: • Attention to Detail: Strong attention to detail is critical for ensuring compliance with the various regulatory frameworks across gambling and cryptocurrency. • Communication: Ability to effectively communicate complex regulatory requirements to internal teams (tech, marketing, etc.) and external partners (regulators, auditors). • Problem-Solving: Capable of developing solutions to complex regulatory challenges that arise with the integration of gambling and cryptocurrency. By focusing on these skills and qualifications, OleOle will ensure their Compliance and Regulatory Officer can navigate the complex legal landscape surrounding online gambling and cryptocurrency to ensure smooth operations and regulatory adherence. ## Additional Information Solutions not problems . * Creative problem solver who can courageously propose and support new ideas to our organization. Not interested in best practices, lets build something better! * Ability to adapt. An ideal candidate will welcome the opportunity to solve a broad range of problems using a wide array of technologies. * Comfortable with ambiguity, shifting priorities and general growing pains of an early-stage technology company * An exceptional entrepreneurial judgment that fosters independence over micro-management * Understanding of football and international sports a huge plus Ole Ole is located in beautiful Santa Monica, however, this role requires some travel we are privately held and rapidly growing!", "summaryDescription" : "Senior blockchain engineer with payment and exchange building experience at Travoom. Skills: Blockchain Development, Smart Contracts, Cryptocurrency, Payment Integration. Build decentralized applications. Build smart contracts", "postedDate" : "2026-06-14T23:19:42.000", "createdAt" : "2026-06-15T23:51:20.156", "lastUpdated" : "2026-06-16T07:26:53.530", "ingestTimestamp" : "2026-06-15T23:51:20.156", "mongoId" : "6a306822f292fd229cfc2a1a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 165000, "salaryAnnualMax" : 235000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Blockchain development", "Smart contract development", "Cryptocurrency integration", "Payment integration", "Cryptography", "Backend integration", "API integration", "Problem-solving", "Debugging", "Blockchain Development", "Smart Contracts", "Cryptocurrency", "Payment Integration", "Backend development", "Blockchain", "Cryptocurrency protocols", "Token economics", "Smart contracts", "Blockchain consensus mechanisms", "Layer 2 scaling solutions", "Cryptocurrency payment systems", "Gambling platforms", "Certified Blockchain Developer", "Mythril", "Slither", "MetaMask", "Trust Wallet", "Django", "Express.js" ], "skillCount" : 29, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2d1a7a74d8ee00a0aef11e", "title" : "Clearing Relations Representative", "company" : "Marex", "industry" : "FinTech", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Clearing Relations Representative in Chicago, United States, adjusted for the financial services industry." }, "location" : "Chicago, IL", "locations" : [ "Chicago", "IL" ], "timestamp" : "2026-06-15T04:54:54.820", "fingerprint" : "9bd8c5cee1fb4b4025f075d645893c619386e682512007a76dd34e62d9366346", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://marex.breezy.hr/p/bcd54dfabcf401-clearing-relations-representative-vn2804", "externalId" : "bcd54dfabcf401", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" } ], "locationText" : "Chicago, Illinois, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "Diversified. Resilient. Dynamic. Marex is a global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. 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Works with Localization Management; Works with project teams; Works with Management; Works with Japanese development teams; Works with NCL subsidiaries; Communicates with upper management; Communicates with other departments; Works with Marketing; Works with Corporate Communications", "projectManagementSkills" : [ "Budget management", "Schedule development" ], "domainKnowledge" : "Nintendo properties; Nintendo products; Nintendo history; Japanese localization; US localization; French-Canadian localization; Latin American localization", "domainList" : [ "nintendo-properties", "nintendo-products", "nintendo-history", "japanese-localization", "us-localization", "french-canadian-localization", "latin-american-localization" ], "domainSpecificKnowledge" : [ "Nintendo properties", "Nintendo products", "Nintendo history", "Japanese localization", "US localization", "French-Canadian localization", "Latin American localization" ], "communicationSkills" : "Presenting games; Participating interviews; Presenting on live streams; Detailed reports; Summary reports", "documentationSkills" : "Post Mortem reports", "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "International travel, Legally eligible to work", "qualificationsBasic" : "Six years related experience, One to two years supervisory capacity, Ability to manage team, Awareness of localization issues, Ability to communicate effectively, Ability to make recommendations, Ability to grasp vision, Experience in audio production, Thorough knowledge Nintendo properties, Ability to communicate features, Ability to present products, Internal software development experience, Knowledge of Windows applications, Undergraduate degree English, Undergraduate degree Creative Writing", "qualificationsPreferred" : "Experience in collaboration tools a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Nintendo of America About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks. Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo’s operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/. DESCRIPTION OF DUTIES Manages localization of Nintendo products from the Japanese to the North American and Latin American markets. Makes recommendations based on knowledge of Nintendo Of Europe (NOE) market needs. Works with the Planning team and Localization Management to help develop schedules and coordinate workflow with other localization team members. Tracks project spend, alerting the management team if deadlines or budget is at risk. Coordinates and owns biannual budget updates for Comprehensive projects. Works with Management and project teams in creating and coordinating Post Mortem meetings and reports. Manages team of writer/editors or translators under heavy workloads in fast-paced environment. Manages contractors as needed. Occasionally manages outsourcing of game text and scripts as needed. Recommends adaptations and changes to make products more appealing for North American and Latin American markets. Manages development of game scripts, voice actor casting, and voice recording process. Provides detailed and summary reports to upper management regarding localization status and changes. Builds and maintains strong working relationships with Japanese development teams and with other Nintendo Company Limited (NCL) subsidiaries. Communicates products strengths and features to upper management and other departments including Marketing and Corporate Communications. Acts as spokesperson for Nintendo by presenting games to media, participating in interviews, presenting on live streams, and supporting other promotional efforts. Monitors and evaluates performance, provides feedback, guidance, development, training and task direction to assigned staff. SUMMARY OF REQUIREMENTS: Minimum of six (6) years of related experience required. One to two years in a supervisory capacity. Ability to manage a team of writers or translators under heavy workloads in fast-paced environment. Strong awareness and understanding of Japanese, US, French-Canadian or Latin American localization issues and market preferences. Ability to communicate effectively with international contacts. Ability to make recommendations regarding cultural/localization issues for software. Ability to grasp and preserve the creative vision for products during the localization process. Experience in audio production required. Thorough knowledge of Nintendo properties, products, and history. Ability to communicate product features and details and to present products effectively. Valid passport may be required for international travel. Manages a team of professional individual contributors and/or supervisors. Applies understanding of the business and how own area integrates with others to achieve departmental objectives. Internal software development experience. Understanding of network systems (including Subversion and Proxies). Knowledge of Windows applications. Experience in collaboration tools a plus. Undergraduate degree in English, Creative Writing, or equivalent. Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role. This position is onsite in Redmond, WA. Onsite positions require onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time. This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Pay Range: $117,400—$211,300 USD", "summaryDescription" : "Manager, Localization - English Writing at Nintendo. Skills: Localization, English Writing, Team management. Make recommendations based on market needs. 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Poland; Slovakia; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer service", "Employee life-cycle", "Data management", "Onboarding", "Terminations" ], "hardSkillsList" : [ "HR queries", "Payroll processing", "Leave processing", "Absence reporting" ], "hardSkills" : [ { "name" : "HR queries", "level" : "intermediate" }, { "name" : "Payroll processing", "level" : "intermediate" }, { "name" : "Leave processing", "level" : "intermediate" }, { "name" : "Absence reporting", "level" : "intermediate" } ], "majorSkills" : "Dutch language, English language, Customer support", "majorSkillsList" : [ "Dutch language", "English language", "Customer support" ], "coreResponsibilities" : "Handle HR queries in Dutch, Handle HR queries in English, Resolve HR queries, Refer to documentation, Escalate unresolved queries, Take ownership of employee contacts, Resolve employee contacts, Identify gaps in documentation, Identify gaps in internal processes, Identify areas for service improvement, Communicate with employees, Explain queries, Resolve employee concerns, Seek employee feedback, Improve levels of service, Work rotational shifts, Work weekends, Work weekdays, Work bank holidays", "teamCollaboration" : "International teams; Different locations; Different cultures", "domainKnowledge" : "Employee life-cycle; Benefits; Payroll; Leave of absence; Data management; Onboarding; Terminations", "domainList" : [ "employee-life-cycle", "benefits", "payroll", "leave-of-absence", "data-management", "onboarding", "terminations" ], "domainSpecificKnowledge" : [ "Employee life-cycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations" ], "toolProficiency" : [ "Windows", "Microsoft Office", "Outlook", "Live chat", "Case management systems" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Standard operating procedures", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Rotational shifts, Weekends, Bank holidays", "outcomesObjectives" : "High degree of customer focus", "qualificationsBasic" : "Proficiency in Dutch, Proficiency in English, Computer skills", "qualificationsPreferred" : "Work experience in administration, Work experience in customer service, Work experience in HR environment, Proficiency in additional European languages, Ability to work in international teams, Ability to work with confidential information, Flexibility to work in fast-paced environment", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this can be a Home Office based role – it can be performed from any location within Poland, Slovakia and Czech Republic. * At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with Dutch and English to join us. Reporting to a Team Manager, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. Responsibilities: - Handle and resolve HR queries in Dutch and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. - Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. - Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. - Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. - Actively seeks employee feedback to improve levels of service. - Being able to work on rotational shifts in both weekends and weekdays, including bank holidays. Key job responsibilities Basic Qualifications: Basic qualifications: - Very good proficiency in written and verbal in Dutch (B2 CEFR) and English (B2 CEFR). - Computer skills (Windows, Microsoft Office, Outlook) Preferred Qualifications: Preferred qualifications: - Relevant work experience in administration, customer service/ call center or HR environment. - Very good proficiency in additional European languages - Ability to work in international teams where team members are in different locations and belong to different cultures - Ability to work with confidential information - Flexibility to work in a fast-paced environment - Good interpersonal, communication, time management, and problem-solving skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "HR Contact Center Associate with Dutch and English at Amazon Czech Republic Services s.r.o. - G88. Skills: Dutch language, English language, Customer support. Handle HR queries in Dutch. Handle HR queries in English", "postedDate" : "2026-06-13T20:10:14.508", "createdAt" : "2026-06-13T20:10:14.508", "lastUpdated" : "2026-06-15T07:27:58.310", "ingestTimestamp" : "2026-06-13T20:10:14.508", "mongoId" : "68b706987fc9a711f0f6fe22", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3052308/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "HR queries", "Payroll processing", "Leave processing", "Absence reporting", "Dutch language", "English language", "Customer support", "Customer service", "Employee life-cycle", "Data management", "Onboarding", "Terminations", "Benefits", "Payroll", "Leave of absence", "Windows", "Microsoft Office", "Outlook", "Live chat", "Case management systems" ], "skillCount" : 20, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306853f292fd229cfc35b0", "title" : "User Acceptance Testing Manager", "company" : "Inetum", "industry" : "Information Technology And Services", "salary" : { "min" : 72000.0, "max" : 108000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Manager level User Acceptance Testing Manager in Sofia, Bulgaria, adjusted for the technology industry and full-time employment." }, "location" : "Sofia, Sofia City Province, BG", "locations" : [ "Sofia", "Sofia City Province", "BG" ], "certifications" : [ "ISTQB certification" ], "timestamp" : "2026-06-16T10:12:02.013", "fingerprint" : "b35bef41868421c8ba4021dfa7b56caf891aaa220e4823760949c3877e0febdf", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Inetum2/744000131434719-user-acceptance-testing-manager", "externalId" : "744000131434719", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sofia", "state" : "Sofia City Province", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Sofia, Sofia City Province, Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Jira, Azure DevOps, TestRail, HP ALM", "professionalSkills" : [ "Stakeholder management", "Test governance", "Integrated testing" ], "hardSkillsList" : [ "UAT strategy", "Test plans", "Test scenarios", "Defect management", "User access management", "Reporting standards" ], "hardSkills" : [ { "name" : "UAT strategy", "level" : "intermediate" }, { "name" : "Test plans", "level" : "intermediate" }, { "name" : "Test scenarios", "level" : "intermediate" }, { "name" : "Defect management", "level" : "intermediate" }, { "name" : "User access management", "level" : "intermediate" }, { "name" : "Reporting standards", "level" : "intermediate" } ], "majorSkills" : "User Acceptance Testing, Agile delivery, Test governance", "majorSkillsList" : [ "User Acceptance Testing", "Agile delivery", "Test governance" ], "coreResponsibilities" : "Define UAT strategy, Implement UAT strategy, Improve UAT strategy, Coordinate QA activities, Coordinate UAT activities, Lead UAT planning, Define scope, Define test scenarios, Define entry criteria, Define exit criteria, Manage sign-off, Partner with Product Managers, Partner with Business Owners, Partner with workstream leads, Ensure business requirements validated, Manage UAT feedback, Consolidate UAT feedback, Oversee defect management lifecycle, Establish UAT processes, Establish escalation paths, Establish user access management, Establish reporting standards, Govern UAT processes, Govern escalation paths, Govern user access management, Govern reporting standards, Ensure UAT documentation created, Ensure UAT documentation maintained, Ensure UAT documentation audit-ready, Facilitate cross-functional collaboration, Deliver integrated end-to-end testing outcomes, Monitor testing progress, Monitor risks, Monitor issues, Monitor dependencies, Provide status updates", "teamCollaboration" : "Agile teams; Product Management; QA teams; Business stakeholders; Cross-functional collaboration", "projectManagementSkills" : [ "Agile delivery", "Risk management", "Dependency management" ], "domainKnowledge" : "Software testing methodologies; SDLC; Agile delivery frameworks; Business process validation", "domainList" : [ "software-testing-methodologies", "sdlc", "agile-delivery-frameworks", "business-process-validation" ], "domainSpecificKnowledge" : [ "Software testing methodologies", "SDLC", "Agile delivery frameworks", "Business process validation" ], "toolProficiency" : [ "Jira", "Azure DevOps", "TestRail", "HP ALM" ], "communicationSkills" : "Status updates", "documentationSkills" : "UAT documentation", "continuousLearning" : "Training", "problemSolvingSkills" : "Problem-solving skills", "outcomesObjectives" : "High-quality business-ready solutions", "qualificationsBasic" : "Bachelor’s degree in Information Technology, Business, Computer Science, or related field, Proven experience as a UAT Manager, Test Manager, or Senior QA Lead in Agile environments, Understanding of software testing methodologies, SDLC, and Agile delivery frameworks, Experience managing end-to-end UAT activities across multiple teams or enterprise programs, Stakeholder management and communication skills, Experience with defect management and test management tools, Ability to prioritize, manage risks, and coordinate multiple testing streams simultaneously, Analytical, organizational, and problem-solving skills", "qualificationsPreferred" : "Experience in enterprise transformation or digital programs, Knowledge of integrated systems testing and business process validation, Experience working in regulated or large-scale corporate environments", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Inetum is a European leader in digital services. Every day, the Group's 28,000 consultants and specialists aim to make a digital impact for businesses, public sector bodies and society as a whole: solutions that contribute to performance, innovation and the common good. Present in 19 countries, close to the regions, and with its major software publisher partners, Inetum meets the challenges of digital transformation with proximity and flexibility. Inetum has forged strategic partnerships with 4 of the world's leading software publishers - Salesforce, ServiceNow, Microsoft and SAP - and is pursuing a dedicated acquisition strategy to become one of Europe's top 5 in these technologies, and offer the best expertise to its customers. We are seeking an experienced and proactive UAT Manager to lead User Acceptance Testing activities across complex Agile delivery programs. The successful candidate will be responsible for defining and governing the UAT strategy, coordinating testing activities across teams, and ensuring high-quality business-ready solutions through effective collaboration with Product Management, QA, and business stakeholders. This role requires strong stakeholder management, structured test governance, and the ability to drive integrated testing outcomes across multiple workstreams. Key Responsibilities * Define, implement, and continuously improve the overall UAT strategy, test plans, and testing governance framework. * Coordinate QA and UAT activities across Agile teams, ensuring aligned schedules, dependencies, and execution plans. * Lead UAT planning activities, including scope definition, test scenarios, entry and exit criteria, and sign-off management. * Partner with Product Managers, Business Owners, and workstream leads to ensure business requirements are validated effectively. * Manage and consolidate UAT feedback, including defects and enhancement requests, and oversee the defect management lifecycle. * Establish and govern UAT processes, escalation paths, user access management, and reporting standards. * Ensure all required UAT documentation is created, maintained, and audit-ready. * Facilitate cross-functional collaboration to deliver reliable and integrated end-to-end testing outcomes. * Monitor testing progress, risks, issues, and dependencies, providing regular status updates to stakeholders and leadership. * Drive continuous improvement initiatives to enhance testing efficiency, quality, and user experience. Required Qualifications * Bachelor’s degree in Information Technology, Business, Computer Science, or related field. * Proven experience as a UAT Manager, Test Manager, or Senior QA Lead in Agile environments. * Strong understanding of software testing methodologies, SDLC, and Agile delivery frameworks. * Experience managing end-to-end UAT activities across multiple teams or enterprise programs. * Strong stakeholder management and communication skills. * Experience with defect management and test management tools (e.g., Jira, Azure DevOps, TestRail, HP ALM). * Ability to prioritize, manage risks, and coordinate multiple testing streams simultaneously. * Strong analytical, organizational, and problem-solving skills. Preferred Qualifications * Experience in enterprise transformation or digital programs. * Knowledge of integrated systems testing and business process validation. * ISTQB or relevant testing certification is an advantage. * Experience working in regulated or large-scale corporate environments. What we offer: * Excellent remuneration package; * 24 paid vacation days; * Flexible working arrangements; * Additional Health insurance; * Training and certifications; * Great working environment and team spirit.", "summaryDescription" : "User Acceptance Testing Manager at Inetum. Skills: User Acceptance Testing, Agile delivery, Test governance. Define UAT strategy. Implement UAT strategy", "postedDate" : "2026-06-10T11:55:02.000", "createdAt" : "2026-06-16T00:22:10.506", "lastUpdated" : "2026-06-16T10:12:02.013", "ingestTimestamp" : "2026-06-16T00:22:10.506", "mongoId" : "6a306853f292fd229cfc35b0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "UAT strategy", "Test plans", "Test scenarios", "Defect management", "User access management", "Reporting standards", "User Acceptance Testing", "Agile delivery", "Test governance", "Stakeholder management", "Integrated testing", "Risk management", "Dependency management", "Software testing methodologies", "SDLC", "Agile delivery frameworks", "Business process validation", "ISTQB certification", "Jira", "Azure DevOps", "TestRail", "HP ALM" ], "skillCount" : 22, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 5, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3064adf292fd229cfa267b", "title" : "User Acceptance Testing Manager", "company" : "Inetum", "industry" : "Information Technology And Services", "salary" : { "min" : 72000.0, "max" : 108000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Manager level User Acceptance Testing Manager in Sofia, Bulgaria, adjusted for the technology industry and full-time employment." }, "location" : "Sofia, Sofia City Province, BG", "locations" : [ "Sofia", "Sofia City Province", "BG" ], "certifications" : [ "ISTQB certification" ], "timestamp" : "2026-06-16T08:28:49.598", "fingerprint" : "6f54c60df24afa173af463cbcf1b7716b94e1edc9343db29cfa5ecdb1db73a66", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Inetum2/744000131434719-user-acceptance-testing-manager", "externalId" : "744000131434719", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sofia", "state" : "Sofia City Province", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Sofia, Sofia City Province, Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Jira, Azure DevOps, TestRail, HP ALM", "professionalSkills" : [ "Stakeholder management", "Test governance", "Integrated testing" ], "hardSkillsList" : [ "UAT strategy", "Test plans", "Test scenarios", "Defect management", "User access management", "Reporting standards" ], "hardSkills" : [ { "name" : "UAT strategy", "level" : "intermediate" }, { "name" : "Test plans", "level" : "intermediate" }, { "name" : "Test scenarios", "level" : "intermediate" }, { "name" : "Defect management", "level" : "intermediate" }, { "name" : "User access management", "level" : "intermediate" }, { "name" : "Reporting standards", "level" : "intermediate" } ], "majorSkills" : "User Acceptance Testing, Agile delivery, Test governance", "majorSkillsList" : [ "User Acceptance Testing", "Agile delivery", "Test governance" ], "coreResponsibilities" : "Define UAT strategy, Implement UAT strategy, Improve UAT strategy, Coordinate QA activities, Coordinate UAT activities, Lead UAT planning, Manage UAT feedback, Oversee defect management lifecycle, Establish UAT processes, Govern UAT processes, Ensure UAT documentation is created, Ensure UAT documentation is maintained, Ensure UAT documentation is audit-ready, Facilitate cross-functional collaboration, Deliver integrated end-to-end testing outcomes, Monitor testing progress, Monitor testing risks, Monitor testing issues, Monitor testing dependencies, Provide status updates", "teamCollaboration" : "Agile teams; Product Management; QA teams; Business stakeholders; Workstream leads; Cross-functional collaboration", "projectManagementSkills" : [ "Agile delivery programs", "Test governance" ], "domainKnowledge" : "Software testing methodologies; SDLC; Agile delivery frameworks; Enterprise transformation; Digital programs; Integrated systems testing; Business process validation; Regulated environments; Large-scale corporate environments", "domainList" : [ "software-testing-methodologies", "sdlc", "agile-delivery-frameworks", "enterprise-transformation", "digital-programs", "integrated-systems-testing", "business-process-validation", "regulated-environments", "large-scale-corporate-environments" ], "domainSpecificKnowledge" : [ "Software testing methodologies", "SDLC", "Agile delivery frameworks", "Enterprise transformation", "Digital programs", "Integrated systems testing", "Business process validation", "Regulated environments", "Large-scale corporate environments" ], "toolProficiency" : [ "Jira", "Azure DevOps", "TestRail", "HP ALM" ], "communicationSkills" : "Stakeholder management", "documentationSkills" : "UAT documentation", "continuousLearning" : "Training", "problemSolvingSkills" : "Problem-solving skills", "outcomesObjectives" : "High-quality business-ready solutions", "qualificationsBasic" : "Bachelor’s degree in Information Technology, Business, Computer Science, or related field, Proven experience as a UAT Manager, Test Manager, or Senior QA Lead in Agile environments, Understanding of software testing methodologies, SDLC, and Agile delivery frameworks, Experience managing end-to-end UAT activities across multiple teams or enterprise programs, Stakeholder management and communication skills, Experience with defect management and test management tools, Ability to prioritize, manage risks, and coordinate multiple testing streams simultaneously, Analytical, organizational, and problem-solving skills", "qualificationsPreferred" : "Experience in enterprise transformation or digital programs, Knowledge of integrated systems testing and business process validation, Experience working in regulated or large-scale corporate environments", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Inetum is a European leader in digital services. Every day, the Group's 28,000 consultants and specialists aim to make a digital impact for businesses, public sector bodies and society as a whole: solutions that contribute to performance, innovation and the common good. Present in 19 countries, close to the regions, and with its major software publisher partners, Inetum meets the challenges of digital transformation with proximity and flexibility. Inetum has forged strategic partnerships with 4 of the world's leading software publishers - Salesforce, ServiceNow, Microsoft and SAP - and is pursuing a dedicated acquisition strategy to become one of Europe's top 5 in these technologies, and offer the best expertise to its customers. We are seeking an experienced and proactive UAT Manager to lead User Acceptance Testing activities across complex Agile delivery programs. The successful candidate will be responsible for defining and governing the UAT strategy, coordinating testing activities across teams, and ensuring high-quality business-ready solutions through effective collaboration with Product Management, QA, and business stakeholders. This role requires strong stakeholder management, structured test governance, and the ability to drive integrated testing outcomes across multiple workstreams. Key Responsibilities * Define, implement, and continuously improve the overall UAT strategy, test plans, and testing governance framework. * Coordinate QA and UAT activities across Agile teams, ensuring aligned schedules, dependencies, and execution plans. * Lead UAT planning activities, including scope definition, test scenarios, entry and exit criteria, and sign-off management. * Partner with Product Managers, Business Owners, and workstream leads to ensure business requirements are validated effectively. * Manage and consolidate UAT feedback, including defects and enhancement requests, and oversee the defect management lifecycle. * Establish and govern UAT processes, escalation paths, user access management, and reporting standards. * Ensure all required UAT documentation is created, maintained, and audit-ready. * Facilitate cross-functional collaboration to deliver reliable and integrated end-to-end testing outcomes. * Monitor testing progress, risks, issues, and dependencies, providing regular status updates to stakeholders and leadership. * Drive continuous improvement initiatives to enhance testing efficiency, quality, and user experience. Required Qualifications * Bachelor’s degree in Information Technology, Business, Computer Science, or related field. * Proven experience as a UAT Manager, Test Manager, or Senior QA Lead in Agile environments. * Strong understanding of software testing methodologies, SDLC, and Agile delivery frameworks. * Experience managing end-to-end UAT activities across multiple teams or enterprise programs. * Strong stakeholder management and communication skills. * Experience with defect management and test management tools (e.g., Jira, Azure DevOps, TestRail, HP ALM). * Ability to prioritize, manage risks, and coordinate multiple testing streams simultaneously. * Strong analytical, organizational, and problem-solving skills. Preferred Qualifications * Experience in enterprise transformation or digital programs. * Knowledge of integrated systems testing and business process validation. * ISTQB or relevant testing certification is an advantage. * Experience working in regulated or large-scale corporate environments. What we offer: * Excellent remuneration package; * 24 paid vacation days; * Flexible working arrangements; * Additional Health insurance; * Training and certifications; * Great working environment and team spirit.", "summaryDescription" : "User Acceptance Testing Manager at Inetum. Skills: User Acceptance Testing, Agile delivery, Test governance. Define UAT strategy. Implement UAT strategy", "postedDate" : "2026-06-10T11:55:02.000", "createdAt" : "2026-06-15T23:58:37.738", "lastUpdated" : "2026-06-16T08:28:49.598", "ingestTimestamp" : "2026-06-15T23:58:37.738", "mongoId" : "6a3064adf292fd229cfa267b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "UAT strategy", "Test plans", "Test scenarios", "Defect management", "User access management", "Reporting standards", "User Acceptance Testing", "Agile delivery", "Test governance", "Stakeholder management", "Integrated testing", "Agile delivery programs", "Software testing methodologies", "SDLC", "Agile delivery frameworks", "Enterprise transformation", "Digital programs", "Integrated systems testing", "Business process validation", "Regulated environments", "Large-scale corporate environments", "ISTQB certification", "Jira", "Azure DevOps", "TestRail", "HP ALM" ], "skillCount" : 26, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 5, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "693072a270f0b99d58ffb543", "title" : "HR Contact Center Associate with Italian and English", "company" : "Amazon Development Center (Romania) S.R.L. - A91", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 550000.0, "max" : 750000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level HR Contact Center Associates in Prague, Czech Republic, adjusted for the e-commerce industry and remote work." }, "location" : "ROU", "locations" : [ "ROU" ], "timestamp" : "2026-06-15T00:53:59.600", "fingerprint" : "095e5b0807e56617063f22d1863c0d98f0a5d1e6ffa569a2ad3997645e78ae9f", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3108815/apply", "externalId" : "8185a0c8-507b-4df2-a1c1-d73c5266782f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Romania", "continent" : "eu", "workMode" : "remote" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Romania; Poland; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Employee relations", "Talent management", "HR processes", "Organizational development" ], "hardSkillsList" : [ "Case management systems" ], "softSkillsList" : [ "Interpersonal skills", "Problem-solving skills" ], "hardSkills" : [ { "name" : "Case management systems", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" }, { "name" : "Problem-solving skills" } ], "majorSkills" : "Italian language, English language, HR support", "majorSkillsList" : [ "Italian language", "English language", "HR support" ], "coreResponsibilities" : "Handle HR queries in Italian and English, Resolve HR queries by referring to documentation, Escalate queries that cannot be resolved, Take ownership of employee contacts, Resolve contacts with customer focus, Identify gaps in supporting documentation, Identify gaps in internal processes, Identify areas for service improvement, Communicate with employees verbally, Communicate with employees in writing, Explain employee life-cycle queries, Resolve employee life-cycle queries, Seek employee feedback, Improve levels of service, Work on rotational shifts, Work weekends, Work weekdays, Work bank holidays, Process absence reporting requests", "teamCollaboration" : "Internal customers; Team Manager", "domainKnowledge" : "Employee life-cycle; Benefits; Payroll; Leave of absence; Data management; Onboarding; Terminations; Absence reporting", "domainList" : [ "employee-life-cycle", "benefits", "payroll", "leave-of-absence", "data-management", "onboarding", "terminations", "absence-reporting" ], "domainSpecificKnowledge" : [ "Employee life-cycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations", "Absence reporting" ], "toolProficiency" : [ "Windows", "Microsoft Office", "Outlook", "Live chat" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "Rotational shifts, Weekend work, Weekday work, Bank holiday work, Home office requirements, Quiet and private place to work, Reliable internet connection", "outcomesObjectives" : "Resolve HR queries; Improve levels of service", "qualificationsBasic" : "Proficiency in Italian (B2 CEFR), Proficiency in English (B2 CEFR), Computer skills (Windows, Microsoft Office, Outlook)", "qualificationsPreferred" : "Work experience in administration, Work experience in customer service/call center, Work experience in HR environment, Proficiency in additional European languages, Ability to work in international teams, Ability to work with confidential information, Flexibility to work in a fast-paced environment", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this can be a Home Office based role – it can be performed from any location within Romania, Poland, Slovakia and Czech Republic. * At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with Italian and English to join us. Reporting to a Team Manager, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. Key job responsibilities Responsibilities: - Handle and resolve HR queries in Italian and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. - Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. - Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. - Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. - Actively seeks employee feedback to improve levels of service. - Being able to work on rotational shifts in both weekends and weekdays, including bank holidays. Home Office Requirements: - A quiet and private place to work where you will not be disturbed. - Internet connection from a reliable provider with a speed of at least of 20 mbps download and 5 mbps upload as of Day 1 of your employment. Basic Qualifications: - Very good proficiency in written and verbal in Italian (B2 CEFR) and English (B2 CEFR). - Computer skills (Windows, Microsoft Office, Outlook) Preferred Qualifications: - Relevant work experience in administration, customer service/ call center or HR environment. - Very good proficiency in additional European languages - Ability to work in international teams where team members are in different locations and belong to different cultures - Ability to work with confidential information - Flexibility to work in a fast-paced environment - Good interpersonal, communication, time management, and problem-solving skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "HR Contact Center Associate with Italian and English at Amazon Development Center (Romania) S.R.L. - A91. Skills: Italian language, English language, HR support. Handle HR queries in Italian and English. Resolve HR queries by referring to documentation", "postedDate" : "2026-06-13T08:51:24.424", "createdAt" : "2026-06-13T08:51:24.424", "lastUpdated" : "2026-06-15T00:53:59.600", "ingestTimestamp" : "2026-06-13T08:51:24.424", "mongoId" : "693072a270f0b99d58ffb543", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3108815/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Case management systems", "Interpersonal skills", "Problem-solving skills", "Italian language", "English language", "HR support", "Employee relations", "Talent management", "HR processes", "Organizational development", "Employee life-cycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations", "Absence reporting", "Windows", "Microsoft Office", "Outlook", "Live chat" ], "skillCount" : 22, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "68c2e43bf8b1b0376634c8eb", "title" : "HR Contact Center Associate with Italian and English", "company" : "Amazon Czech Republic Services s.r.o.", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 550000.0, "max" : 750000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for entry-level HR Contact Center Associates in Prague, Czech Republic, adjusted for the e-commerce industry and remote work." }, "location" : "Prague, Prague, CZE", "locations" : [ "Prague, Prague, CZE" ], "timestamp" : "2026-06-15T01:33:23.034", "fingerprint" : "5d1b92f50b504db7d4a4f4df1d6e36d5d3869da5dd1e689d7846568c9ad15194", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3072007/apply", "externalId" : "d8ce0717-3e08-4e18-a3b3-36ee22284ae2", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "state" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0864234,14.4156772" }, { "country" : "Romania", "continent" : "eu", "workMode" : "remote" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Prague, Czech Republic; Romania; Poland; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer focus", "Service improvement" ], "hardSkillsList" : [ "Employee life-cycle queries", "Absence reporting" ], "softSkillsList" : [ "Interpersonal skills", "Problem-solving skills" ], "hardSkills" : [ { "name" : "Employee life-cycle queries", "level" : "intermediate" }, { "name" : "Absence reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" }, { "name" : "Problem-solving skills" } ], "majorSkills" : "Italian language, English language, HR support", "majorSkillsList" : [ "Italian language", "English language", "HR support" ], "coreResponsibilities" : "Handle HR queries in Italian and English, Refer to documentation for query resolution, Escalate unresolved queries, Take ownership of employee contacts, Resolve contacts with customer focus, Identify gaps in documentation, Identify gaps in internal processes, Identify areas for service improvement, Communicate verbally with employees, Communicate in writing with employees, Explain employee life-cycle queries, Resolve employee life-cycle queries, Seek employee feedback, Improve levels of service, Work on rotational shifts, Work weekends, Work weekdays, Work bank holidays", "teamCollaboration" : "International teams; Different locations; Different cultures", "domainKnowledge" : "Employee life-cycle; Benefits; Payroll; Leave of absence; Data management; Onboarding; Terminations; Absence reporting", "domainList" : [ "employee-life-cycle", "benefits", "payroll", "leave-of-absence", "data-management", "onboarding", "terminations", "absence-reporting" ], "domainSpecificKnowledge" : [ "Employee life-cycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations", "Absence reporting" ], "toolProficiency" : [ "Windows", "Microsoft Office", "Outlook", "Live chat" ], "communicationSkills" : "Verbal communication; Written communication", "specialRequirements" : "Quiet and private place to work, Internet speed 20 mbps download, Internet speed 5 mbps upload, Rotational shifts", "outcomesObjectives" : "Resolve HR queries; Improve levels of service", "qualificationsBasic" : "Very good proficiency in Italian (B2 CEFR), Very good proficiency in English (B2 CEFR), Computer skills (Windows, Microsoft Office, Outlook)", "qualificationsPreferred" : "Relevant work experience in administration, Relevant work experience in customer service/call center, Relevant work experience in HR environment, Very good proficiency in additional European languages, Ability to work in international teams, Ability to work with confidential information, Flexibility to work in a fast-paced environment", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this can be a Home Office based role – it can be performed from any location within Romania, Poland, Slovakia and Czech Republic. * At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with Italian and English to join us. Reporting to a Team Manager, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. Key job responsibilities Responsibilities: - Handle and resolve HR queries in Italian and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. - Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. - Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. - Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. - Actively seeks employee feedback to improve levels of service. - Being able to work on rotational shifts in both weekends and weekdays, including bank holidays. Home Office Requirements: - A quiet and private place to work where you will not be disturbed. - Internet connection from a reliable provider with a speed of at least of 20 mbps download and 5 mbps upload as of Day 1 of your employment. Basic Qualifications: Basic qualifications: - Very good proficiency in written and verbal in Italian (B2 CEFR) and English (B2 CEFR). - Computer skills (Windows, Microsoft Office, Outlook) Preferred Qualifications: Preferred qualifications: - Relevant work experience in administration, customer service/ call center or HR environment. - Very good proficiency in additional European languages - Ability to work in international teams where team members are in different locations and belong to different cultures - Ability to work with confidential information - Flexibility to work in a fast-paced environment - Good interpersonal, communication, time management, and problem-solving skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "HR Contact Center Associate with Italian and English at Amazon Czech Republic Services s.r.o.. Skills: Italian language, English language, HR support. Handle HR queries in Italian and English. Refer to documentation for query resolution", "postedDate" : "2026-06-13T07:38:44.435", "createdAt" : "2026-06-13T07:38:44.435", "lastUpdated" : "2026-06-15T01:33:23.034", "ingestTimestamp" : "2026-06-13T07:38:44.435", "mongoId" : "68c2e43bf8b1b0376634c8eb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3072007/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Employee life-cycle queries", "Absence reporting", "Interpersonal skills", "Problem-solving skills", "Italian language", "English language", "HR support", "Customer focus", "Service improvement", "Employee life-cycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations", "Windows", "Microsoft Office", "Outlook", "Live chat" ], "skillCount" : 20, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "68b706987fc9a711f0f6fe23", "title" : "HR Contact Center Associate with Dutch and English", "company" : "Amazon Corporate Services Poland Sp. z o.o. - J82", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level HR Contact Center Associate in Poland, adjusted for the technology industry and the specified work locations." }, "location" : "POL", "locations" : [ "POL" ], "timestamp" : "2026-06-15T02:48:08.411", "fingerprint" : "c0d2c612f22d85e6483edc8d0c421f5870d427c418ded0ef66388914f79df6a2", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3052293/apply", "externalId" : "25ff911f-1e5f-44ca-896a-82f292313458", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Poland", "continent" : "eu", "workMode" : "onsite" }, { "country" : "Slovakia", "continent" : "eu", "workMode" : "onsite" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Poland; Slovakia; Czech Republic", "employmentType" : "FULL_TIME", "minimumEducation" : "High school or equivalent", "professionalSkills" : [ "Employee relations", "HR processes", "Organizational development", "Customer focus" ], "hardSkillsList" : [ "Dutch language", "English language", "Payroll processing", "Data management", "Onboarding", "Terminations processing", "Absence reporting" ], "softSkillsList" : [ "Interpersonal skills", "Time management", "Problem-solving skills" ], "hardSkills" : [ { "name" : "Dutch language", "level" : "intermediate" }, { "name" : "English language", "level" : "intermediate" }, { "name" : "Payroll processing", "level" : "intermediate" }, { "name" : "Data management", "level" : "intermediate" }, { "name" : "Onboarding", "level" : "intermediate" }, { "name" : "Terminations processing", "level" : "intermediate" }, { "name" : "Absence reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" }, { "name" : "Time management" }, { "name" : "Problem-solving skills" } ], "majorSkills" : "HR Contact Center, Dutch and English, Employee lifecycle queries", "majorSkillsList" : [ "HR Contact Center", "Dutch and English", "Employee lifecycle queries" ], "coreResponsibilities" : "Handle HR queries in Dutch, Handle HR queries in English, Resolve HR queries, Refer to documentation, Escalate unresolved queries, Take ownership of employee contacts, Resolve contacts with customer focus, Identify gaps in documentation, Identify gaps in internal processes, Identify areas for service improvement, Communicate verbally with employees, Communicate in writing with employees, Explain employee queries, Resolve employee concerns, Seek employee feedback, Improve levels of service, Work on rotational shifts, Work weekends, Work weekdays, Work bank holidays", "teamCollaboration" : "International teams; Different locations; Different cultures", "domainKnowledge" : "Employee lifecycle; Benefits; Payroll; Leave of absence; Data management; Onboarding; Terminations", "domainList" : [ "employee-lifecycle", "benefits", "payroll", "leave-of-absence", "data-management", "onboarding", "terminations" ], "domainSpecificKnowledge" : [ "Employee lifecycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations" ], "toolProficiency" : [ "Microsoft Office", "Live chat" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Standard operating procedures", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "Rotational shifts, Weekends, Weekdays, Bank holidays", "qualificationsBasic" : "Experience in human resources, Experience with customer service, Experience with Microsoft Office products, High school or equivalent", "qualificationsPreferred" : "Relevant work experience in administration, Relevant work experience in customer service, Relevant work experience in call center, Relevant work experience in HR environment, Very good proficiency in additional European languages, Ability to work in international teams, Ability to work with confidential information, Flexibility to work in a fast-paced environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "This role can be performed from any location within Poland, Slovakia and Czech Republic. * At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with Dutch and English to join us. Reporting to a Team Manager, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. Responsibilities: - Handle and resolve HR queries in Dutch and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. - Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. - Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. - Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. - Actively seeks employee feedback to improve levels of service. - Being able to work on rotational shifts in both weekends and weekdays, including bank holidays. Key job responsibilities Basic Qualifications: Experience in human resources Experience with customer service Experience with Microsoft Office products and applications High school or equivalent Experience in confidential environments Preferred Qualifications: • Relevant work experience in administration, customer service/ call center or HR environment. • Very good proficiency in additional European languages • Ability to work in international teams where team members are in different locations and belong to different cultures • Ability to work with confidential information • Flexibility to work in a fast-paced environment • Good interpersonal, communication, time management, and problem-solving skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "HR Contact Center Associate with Dutch and English at Amazon Corporate Services Poland Sp. z o.o. - J82. Skills: HR Contact Center, Dutch and English, Employee lifecycle queries. Handle HR queries in Dutch. Handle HR queries in English", "postedDate" : "2026-06-13T07:33:53.441", "createdAt" : "2026-06-13T07:33:53.441", "lastUpdated" : "2026-06-15T02:48:08.411", "ingestTimestamp" : "2026-06-13T07:33:53.441", "mongoId" : "68b706987fc9a711f0f6fe23", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3052293/apply", "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Dutch language", "English language", "Payroll processing", "Data management", "Onboarding", "Terminations processing", "Absence reporting", "Interpersonal skills", "Time management", "Problem-solving skills", "HR Contact Center", "Dutch and English", "Employee lifecycle queries", "Employee relations", "HR processes", "Organizational development", "Customer focus", "Employee lifecycle", "Benefits", "Payroll", "Leave of absence", "Terminations", "Microsoft Office", "Live chat" ], "skillCount" : 24, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false }, { "id" : "69fc49794c40e2acd1a81a18", "title" : "Steering, Optimisation and Clearing Specialist", "company" : "Mercedes-Benz Australia", "salary" : { "min" : 85000.0, "max" : 115000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Steering, Optimisation and Clearing Specialist in the Automotive industry in Laverton North, Australia, adjusted for company size and industry." }, "location" : "Australia-Victoria (Australia)-Laverton North", "locations" : [ "Australia-Victoria (Australia)-Laverton North", "161-163 Boundary Road,Parts Wa, Parts Warehouse Laverton, Laverton North" ], "timestamp" : "2026-06-15T23:59:30.190", "fingerprint" : "8702ab3c030ab1cf7b11fa1cb093f41fee663608bcfede4fe952f2e0298e533a", "source" : "taleo", "language" : "en", "applyUrl" : "https://daimler.taleo.net/careersection/ex/jobdetail.ftl?job=873595", "externalId" : "873595", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Laverton North", "state" : "Victoria", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-37.8300705,144.7869487" } ], "locationText" : "Laverton North, Victoria, Australia", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Role At Mercedes-Benz we strive for the best – or nothing, and to be the best we need exceptionally talented, bright, and driven people. We are currently seeking a Steering, Optimisation and Clearing Specialist to join the onsite Mercedes-Benz Australia Global Customer Service and Parts (GCSP) Logistics Operations Division. The team collectively manages our impressive 28,000 square metre National Logistics Centre located in Laverton North, Melbourne where the role is based. By joining our team, you will be involved in all aspects of the operations including warehousing, transportation and supplier management within a role that has plenty of variety with a focus on process optimisation, claim minimisation and reverse logistics. Our ideal candidate will be ready to be immersed in the logistics and supply chain operations of a large iconic brand and moreover, excited to get hands on in a fast paced, multi-faceted operation. Given the enormity of the LC operation, the Logistics Steering Optimisation & Clearing (SOC) Specialist is required to: · Play a pivotal role in optimising our logistics operations through effective data management. · Provide the necessary support to the Mercedes-Benz internal and external customer network, stakeholders and suppliers to ensure customer expectations and internal targets are met. · Ensure that Mercedes-Benz Third Party Logistics (3PL) providers are meeting their contractual requirements, key performance indicators and service levels. · Collaborate with cross-functional teams to integrate data management and automation solutions into existing systems. · Clearing Management: Investigate, process, and resolve claims related to product defects, damages, and customer complaints. Ensure timely and accurate documentation and communication with relevant stakeholders · Return Management: Oversee the return process, including authorisation, inspection, and restocking of returned items. Streamline return procedures and enhance customer satisfaction. · Data Analysis: Utilise data analytics to identify trends, improve processes, and support decision-making. Generate reports and provide insights to management on claims, returns, and inventory performance. · Compliance: Ensure all processes adhere to company policies, industry regulations, and quality standards. Key duties & responsibilities Procedure, Analysis & Optimisation Project management of continuous improvement & optimisation ideas for GCSP. Detailed analysis of operational reports to highlight areas of improvement for coordination with the GCSP team for improvement. Coordination of all procedural documentation and improvement of the GCSP task set. Returns, Clearing & Scrapping Develop continuous improvements for the Logistics Centre based on claims data. Manage and administer the vendor claims process, including returns to vendor. Manage and administer 3PL Quality Control (QC) area to ensure timely processing of all items allocated to this area, including system monitoring. Manage and administer Global Logistics Centre (GLC) Annual return process. Ensure claims are processed within agreed timeframes from retailer submission to completion as per 3PL agreement. Manage and administer all scrapping processes, daily, weekly, annual and expired parts. Administer the compliant method of disposal, including all documentation requirements. What you will need to be successful · You’ll be a team player, organized, friendly, have a relationship styled approach in dealing with suppliers and customers with a can-do attitude. · Be able to manage your own workload and able to multi-task · Strong Customer-first approach with strong decision-making skills. · Exceptional attention to detail and analytical mindset towards Logistics operations. · Excellent communication and negotiation abilities. Proven time management skills and the ability to thrive in a fast-paced environment. Proficiency in Power BI, Excel, Word, and PowerPoint. Knowledge of Mercedes-Benz warehousing and transportation operations. Knowledge of Mercedes-Benz SAP, ERP, WMS, and inventory systems (highly desirable). Proven project management and continuous improvement initiatives within a Logistics environment. A degree (or near completion) in Supply Chain, Business, or a related field (highly desirable). Familiarity with Warehouse Occupational Health & Safety (OH&S) (highly regarded). Why you should apply This is an excellent opportunity for a highly motivated, results driven individual with the aspiration to work in an industry-leading environment in a role that has a broad scope of responsibilities. You will be supported by a like-minded team who will strive to coach, mentor and lead you to ensure collective success! Furthermore, you will: · Join a large, global organisation dedicated to inclusivity and diversity. · Enjoy flexible working arrangements to support you in your career, work and life. · Enjoy free on-site parking, discounting car leasing and other great benefits, If you are ready to drive your career forward, please apply with your CV and covering letter. Our team will review, and interview suitable candidates as apply, so to ensure you don’t miss out, please apply sooner rather than later (by latest Monday18th May 2026). At Mercedes-Benz Australia Pacific, we pride ourselves on building and maintaining an inclusive workforce because we believe that our people make the difference. In addition to providing exciting learning and career development opportunities, we prioritise our employees by offering generous benefits. This includes discounted car leasing and purchase options, on-site parking, employee assistance programs and much more. We are committed to a flexible and progressive workplace culture for everyone and are proud to be consistently recognised as an Employer of Choice for Gender Equality. We are an equal opportunity employer, so by joining us, you will be part of a company that embraces differences and where individual contributions are valued. We strive to recognise our committed people through Employee Recognition and Reward programs. We actively encourage applicants with Aboriginal and Torres Strait Islander heritage, those identifying as LGBTIQA+, females, people of all ages, with disabilities and culturally and linguistically diverse people to apply for this opportunity. Mercedes-Benz Australia/Pacific Pty Ltd", "summaryDescription" : "Steering, Optimisation and Clearing Specialist at Mercedes-Benz Australia", "createdAt" : "2026-06-14T20:47:57.517", "lastUpdated" : "2026-06-15T23:59:30.190", "ingestTimestamp" : "2026-06-14T20:47:57.517", "mongoId" : "69fc49794c40e2acd1a81a18", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "693c2b8b70f0b99d5843fd6f", "title" : "Senior Manager, Central Services with Learning and Development", "company" : "Amazon.com Services LLC", "industry" : "Corporate Operations, Program Management, operations", "salary" : { "min" : 136200.0, "max" : 225200.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Bellevue, Washington, USA", "locations" : [ "Bellevue, Washington, USA" ], "timestamp" : "2026-06-15T01:41:33.020", "fingerprint" : "5cbd7e9bb154ebebb702a79644971ca0716faa0663386c3617e2d8ea0f9fe360", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3138977/apply", "externalId" : "2cc1470b-4d9c-401d-8bde-8b692296d5b3", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bellevue", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6144219,-122.1923370" } ], "locationText" : "Bellevue, Washington, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Organizational learning", "Quality standards", "Project management", "Change management", "AI integration" ], "hardSkillsList" : [ "Learning strategy", "Quality strategy", "Process standardization", "Efficiency improvement", "Project delivery" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Learning strategy", "level" : "intermediate" }, { "name" : "Quality strategy", "level" : "intermediate" }, { "name" : "Process standardization", "level" : "intermediate" }, { "name" : "Efficiency improvement", "level" : "intermediate" }, { "name" : "Project delivery", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Learning strategy, Quality strategy, Project management, Change management", "majorSkillsList" : [ "Learning strategy", "Quality strategy", "Project management", "Change management" ], "coreResponsibilities" : "Lead organizational learning strategy, Oversee learning managers, Ensure standardized learning processes, Support platform launches, Build central learning program, Develop leaders, Support organizational learning needs, Lead organizational quality strategy, Consolidate quality program managers, Drive quality standards, Drive quality reporting, Partner with learning teams, Partner with change teams, Embed quality, Build central PMO, Establish centralized PMO, Provide project management support, Lead project managers, Drive consistency, Drive efficiency, Drive successful project delivery, Oversee change management efforts, Standardize change processes, Support organization through transformation, Ensure change management embedded, Lead AI integration charter", "teamCollaboration" : "Cross-functional teams; Senior leadership; Senior executives", "projectManagementSkills" : [ "Project management", "Program management" ], "domainKnowledge" : "Alternate Fulfillment; Vendor Flex; Supply chain", "domainList" : [ "alternate-fulfillment", "vendor-flex", "supply-chain" ], "domainSpecificKnowledge" : [ "Alternate Fulfillment", "Vendor Flex", "Supply chain" ], "communicationSkills" : "Communicating results; Presenting to executives; Influencing executives", "continuousLearning" : "Organizational learning", "innovationCreativity" : "AI integration", "problemSolvingSkills" : "Efficiency improvement; Process standardization", "outcomesObjectives" : "Drive standardization; Drive efficiency; Drive continuous improvement; Drive successful project delivery", "qualificationsBasic" : "7+ years team management, 6+ years program management, 5+ years cross functional project delivery, Bachelor's degree", "qualificationsPreferred" : "Experience implementing repeatable processes, Experience driving automation, Experience driving standardization, Experience managing results, Experience analyzing results, Experience communicating results, Experience working with senior executives, Experience presenting to senior executives, Experience influencing senior executives", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Senior Manager, Alternate Fulfillment (AF) Central Services will lead the strategic direction and execution of the central service team, which provides critical learning, quality, and change management support across the FaaST, AFT-X, and XPBS platforms for Vendor Flex (VF) and EF. This is a pivotal role responsible for driving standardization, efficiency, and continuous improvement across the organization's learning and quality programs. Key job responsibilities 1. Lead the Organizational Learning Strategy and Execution - Oversee the learning managers for FaaST, AFT-X, and XPBS to ensure standardized learning processes and support for platform launches - Build a central learning program to develop leaders and support organizational learning needs 2. Lead Organizational Quality Strategy and Execution - Consolidate and lead the quality program managers to drive quality standards and reporting across the platforms - Partner with learning and change teams to embed quality throughout the organization 3. Build and Manage the Central Project Management Office (PMO) - Establish a centralized PMO to provide project management support for ad-hoc initiatives and organizational goals - Lead a team of project managers to drive consistency, efficiency, and successful project delivery 4. Oversee Change Management Efforts - Partner with the change management team to standardize change processes and support the organization through transformation - Ensure change management is embedded into all central service initiatives 5. Lead AI integration charter for entire Alternate Fulfillment and EF organization across all the levels. A day in the life AF is an innovative supply chain solution that partners domestically with vendors to introduce simplicity into a highly constrained supply chain environment. AF is growing at a rapid and consistent pace and requiring a vision orientated leader that can balance growth and sustainability. In this highly visible role, you will directly manage a team of learning team, create learning and Quality portfolio for entire Alternate and External Fulfillment. Your primary responsibility will be that of a leader, developing your people, focused on cultivating a diverse and cohesive team environment. In addition, you will be a single threaded leader for key network wide initiatives, while managing the day to day business of your operations (Learning, benchmarking with different systems, creating Change Management and PMO). About the team AF is an innovative supply chain solution that partners domestically with vendors to introduce simplicity into a highly constrained supply chain environment. AF is growing at a rapid and consistent pace and requiring a vision orientated leader that can balance growth and sustainability. Basic Qualifications: - 7+ years of team management experience - 6+ years of program or project management experience - 5+ years of cross functional project delivery experience - Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field Preferred Qualifications: - Experience implementing repeatable processes and driving automation or standardization - Experience managing, analyzing and communicating results to senior leadership - Experience working with, presenting to and influencing senior executives up to VP level Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,200/year in our lowest geographic market up to $225,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Senior Manager, Central Services with Learning and Development at Amazon.com Services LLC. Skills: Learning strategy, Quality strategy, Project management, Change management. Lead organizational learning strategy. Oversee learning managers", "postedDate" : "2026-06-13T02:41:25.985", "createdAt" : "2026-06-13T02:41:25.985", "lastUpdated" : "2026-06-15T01:41:33.020", "ingestTimestamp" : "2026-06-13T02:41:25.985", "mongoId" : "693c2b8b70f0b99d5843fd6f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3138977/apply", "salaryAnnualMin" : 136200, "salaryAnnualMax" : 225200, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Learning strategy", "Quality strategy", "Process standardization", "Efficiency improvement", "Project delivery", "Leadership", "Project management", "Change management", "Organizational learning", "Quality standards", "AI integration", "Program management", "Alternate Fulfillment", "Vendor Flex", "Supply chain" ], "skillCount" : 15, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "68b706987fc9a711f0f6fe08", "title" : "HR Contact Center Associate with German and English", "company" : "Amazon Czech Republic Services s.r.o. - G88", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 550000.0, "max" : 750000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level HR Contact Center Associate in Prague, Czech Republic, adjusted for the e-commerce industry and bilingual (German/English) requirements." }, "location" : "CZE", "locations" : [ "CZE" ], "timestamp" : "2026-06-14T23:38:53.081", "fingerprint" : "97ae79321f92a88d1033c8fa24657d74bd0766603c395ddcdc6fa5d9df383375", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3052580/apply", "externalId" : "3f190907-88c1-4585-bb7c-bbec64603925", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Romania", "continent" : "eu", "workMode" : "remote" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Romania; Poland; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Employee life-cycle queries", "Absence reporting" ], "hardSkillsList" : [ "German language", "English language" ], "softSkillsList" : [ "Customer focus" ], "hardSkills" : [ { "name" : "German language", "level" : "intermediate" }, { "name" : "English language", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer focus" } ], "majorSkills" : "German, English, HR Support", "majorSkillsList" : [ "German", "English", "HR Support" ], "coreResponsibilities" : "Handle HR queries in German, Handle HR queries in English, Resolve HR queries, Refer to documentation, Escalate where queries cannot be resolved, Take ownership of employee contacts, Resolve employee contacts with customer focus, Identify gaps in supporting documentation, Identify gaps in internal processes, Identify areas for customer service improvement, Communicate verbally with employees, Communicate in writing with employees, Explain employee queries, Resolve employee concerns, Seek employee feedback, Improve levels of service, Work on rotational shifts, Work weekends, Work weekdays, Work bank holidays", "teamCollaboration" : "International teams; Different locations; Different cultures", "domainKnowledge" : "Employee life-cycle; Benefits; Payroll; Leave of absence; Data management; Onboarding; Terminations", "domainList" : [ "employee-life-cycle", "benefits", "payroll", "leave-of-absence", "data-management", "onboarding", "terminations" ], "domainSpecificKnowledge" : [ "Employee life-cycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations" ], "toolProficiency" : [ "Windows", "Microsoft Office", "Outlook", "Live chat" ], "communicationSkills" : "Verbal communication; Written communication", "specialRequirements" : "Rotational shifts, Weekends, Weekdays, Bank holidays", "outcomesObjectives" : "Resolve HR queries; Improve customer service", "qualificationsBasic" : "Very good proficiency in German (B2 CEFR), Very good proficiency in English (B2 CEFR), Computer skills (Windows, Microsoft Office, Outlook)", "qualificationsPreferred" : "Relevant work experience in administration, Relevant work experience in customer service/ call center, Relevant work experience in HR environment, Very good proficiency in additional European languages, Ability to work in international teams, Ability to work with confidential information, Flexibility to work in a fast-paced environment, Good interpersonal skills, Good communication skills, Good time management skills, Good problem-solving skills", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with German and English to join us. Reporting to a Team Manager, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. *This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic. * Responsibilities: - Handle and resolve HR queries in German and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. - Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. - Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. - Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. - Actively seeks employee feedback to improve levels of service. - Being able to work on rotational shifts in both weekends and weekdays, including bank holidays. What we offer: · Life & Disability Insurance · Supplementary Pension Plan · MultiSport Card · Employee Assistance Program · Family-building benefit · Parent Support Program · Family Care · Employee Discount Code · Business Travel Insurance · Amazon Extras Key job responsibilities Basic Qualifications: Basic qualifications: - Very good proficiency in written and verbal in German (B2 CEFR) and English (B2 CEFR). - Computer skills (Windows, Microsoft Office, Outlook) Preferred Qualifications: Preferred qualifications: - Relevant work experience in administration, customer service/ call center or HR environment. - Very good proficiency in additional European languages - Ability to work in international teams where team members are in different locations and belong to different cultures - Ability to work with confidential information - Flexibility to work in a fast-paced environment - Good interpersonal, communication, time management, and problem-solving skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "HR Contact Center Associate with German and English at Amazon Czech Republic Services s.r.o. - G88. Skills: German, English, HR Support. Handle HR queries in German. Handle HR queries in English", "postedDate" : "2026-06-13T03:42:26.375", "createdAt" : "2026-06-13T03:42:26.375", "lastUpdated" : "2026-06-14T23:38:53.081", "ingestTimestamp" : "2026-06-13T03:42:26.375", "mongoId" : "68b706987fc9a711f0f6fe08", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3052580/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "German language", "English language", "Customer focus", "German", "English", "HR Support", "Employee life-cycle queries", "Absence reporting", "Employee life-cycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations", "Windows", "Microsoft Office", "Outlook", "Live chat" ], "skillCount" : 19, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a308578f292fd229c0793cf", "title" : "Loma Writing Center Assistant", "company" : "Plnu", "industry" : "Education", "salary" : { "min" : 20.58, "max" : 22.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Point Loma Campus - San Diego, CA", "locations" : [ "Point Loma Campus - San Diego, CA", "United States of America" ], "timestamp" : "2026-06-16T12:28:48.275", "fingerprint" : "ffa594d1731a2cdf7d527734e2caa37cb14866fadf6bf902f0ca8f8edaf3dcb3", "source" : "workday", "language" : "en", "applyUrl" : "https://pointloma.wd1.myworkdayjobs.com/PLNUCareers/job/Point-Loma-Campus---San-Diego-CA/Loma-Writing-Center-Assistant_R0004362", "externalId" : "R0004362", "industryFunction" : { }, "locationPoint" : "9.75931,-12.03383", "structuredLocations" : [ { "city" : "San Diego", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7174202,-117.1627720" } ], "locationText" : "San Diego, California, United States", "employmentType" : "PART_TIME", "technicalSkills" : "WCOnline", "professionalSkills" : [ "Organizational skills", "Administrative processes", "Recordkeeping", "Logistics coordination", "Operational workflows", "Problem-solving", "Administrative software utilization", "Scheduling systems utilization", "Emerging technologies utilization" ], "hardSkillsList" : [ "Scheduling", "Timecard management", "Budget tracking", "Procurement", "Data analysis" ], "softSkillsList" : [ "Adaptability", "Problem-solving" ], "hardSkills" : [ { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Timecard management", "level" : "intermediate" }, { "name" : "Budget tracking", "level" : "intermediate" }, { "name" : "Procurement", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Problem-solving" } ], "majorSkills" : "Writing Center Operations, Student Support, Scheduling Management", "majorSkillsList" : [ "Writing Center Operations", "Student Support", "Scheduling Management" ], "coreResponsibilities" : "Provide operational, administrative, and logistical support, Support daily operations and workflow, Review, approve, and manage student tutor timecards, Manage scheduling compliance, Monitor and track time-off requests, Monitor attendance and scheduling adjustments, Monitor consultation reports, Support timely completion and submission processes, Coordinate tutor scheduling, Assist with hiring student tutors, Assist with onboarding student tutors, Provide administrative support for student tutors, Maintain administrative systems, Maintain databases, Maintain scheduling platforms, Maintain internal communication tools, Track budgets, Process purchases, Support procurement workflows, Support financial workflows, Coordinate logistics for meetings, Coordinate logistics for training sessions, Coordinate logistics for workshops, Coordinate logistics for events, Maintain writing center facilities, Maintain supplies, Maintain records, Maintain operational documentation, Collect appointment data, Organize appointment data, Analyze appointment data, Collect usage data, Organize usage data, Analyze usage data, Collect feedback data, Organize feedback data, Analyze feedback data, Support assessment efforts, Contribute to annual reporting, Contribute to program assessment activities, Support outreach efforts, Support promotional efforts, Order promotional materials, Manage promotional materials, Order branded materials, Manage branded materials, Participate in leadership meetings, Participate in professional development, Perform additional duties, Perform projects", "teamCollaboration" : "Student leadership team; Student tutors; General Education Director; Student Employment; Diverse population", "projectManagementSkills" : [ "Manage multiple projects", "Manage priorities", "Manage deadlines" ], "domainKnowledge" : "Christian liberal arts university; Evangelical, Wesleyan tradition; Academic support programs; Writing centers; Tutoring programs", "domainList" : [ "christian-liberal-arts-university", "evangelical", "wesleyan-tradition", "academic-support-programs", "writing-centers", "tutoring-programs" ], "domainSpecificKnowledge" : [ "Christian liberal arts university", "Evangelical, Wesleyan tradition", "Academic support programs", "Writing centers", "Tutoring programs" ], "toolProficiency" : [ "WCOnline" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Professional development opportunities", "problemSolvingSkills" : "Problem-solving skills; Adaptability", "specialRequirements" : "Ability to sit comfortably for periods greater than one hour, Use of computer equipment, Vision to read digital and paper documents, Mobility throughout campus facilities, Hearing and speaking abilities, Ability to stand, stoop, push, pull, and lift up to 25 pounds", "outcomesObjectives" : "Ensure smooth, efficient operations; Support outreach and assessment efforts; Support timely completion and submission processes; Support assessment and continuous improvement efforts; Contribute to annual reporting and program assessment activities", "qualificationsBasic" : "Bachelor's degree in any field, Excellent organizational skills, Attention to detail, Ability to plan, prioritize, and manage multiple projects and deadlines, Written and verbal communication skills, Evidence of Christian commitment and active church involvement, Agree to live in agreement with PLNU’s Community Life Covenant, Successful completion of a background check", "qualificationsPreferred" : "Bachelor's or Master's degree in a writing-related field, Experience supervising, mentoring, or supporting student employees, Experience working in writing centers, tutoring programs, or academic support environments, Adaptability, initiative, and problem-solving skills, Ability to work collaboratively as part of a team, Build positive interpersonal and intercultural relationships, Experience with scheduling systems, Experience with reporting tools, Experience with educational support software platforms", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God’s kingdom. We therefore encourage applications from culturally diverse candidates. **Job Summary:** The Loma Writing Center Assistant will play a central role in supporting the daily operations of PLNU’s writing support programs. Reporting to the Writing Center Director, the Assistant will work closely with the student leadership team, tutors, and the Director of PLNU’s General Education program to ensure smooth, efficient operations. The Assistant will manage scheduling and WCOnline, help manage student staff, coordinate writing center communication, support outreach and assessment efforts, and perform other duties as assigned. This is a 12-month, part-time, in-person position on the Point Loma campus of Point Loma Nazarene University in San Diego, CA. Schedule: 16 hours per week Salary: $ 20.58 - 22.00 per hour Actual salary offered is determined by the candidate’s experience, education, skills, and other factors, including internal equity and university funding resources. **Job Status:** Part time *** **Job Description:** What We’re Looking For * Passion for supporting student success and academic support programs * Strong organizational skills with the ability to manage multiple projects, priorities, and deadlines simultaneously * Excellent attention to detail and commitment to accuracy in administrative processes and recordkeeping * Strong written and verbal communication skills * Ability to work independently while collaborating effectively with students, faculty, and staff * Experience coordinating schedules, managing logistics, and supporting operational workflows * Ability to maintain confidential information and exercise sound judgment * Strong problem-solving skills and adaptability in a dynamic environment * Comfort learning and utilizing administrative software, scheduling systems, and emerging technologies * Knowledge and experience working with a diverse population is preferred What You’ll Be Doing * Provide operational, administrative, and logistical support to the Loma Writing Center Director * Support the daily operations and workflow of the Writing Center * Review, approve, and manage graduate and undergraduate student tutor timecards and scheduling compliance * Monitor and track time-off requests, attendance, and scheduling adjustments * Monitor consultation reports and support timely completion and submission processes * Coordinate tutor scheduling across fall, spring, and summer terms * Assist with hiring, onboarding, and administrative support for student tutors in partnership with Student Employment * Maintain administrative systems, databases, scheduling platforms, and internal communication tools including WCOnline and Writing Center email communications * Track budgets, process purchases, and support procurement and financial workflows * Coordinate logistics for meetings, training sessions, workshops, and Writing Center events * Maintain Writing Center facilities, supplies, records, and operational documentation * Collect, organize, and analyze appointment, usage, and feedback data to support assessment and continuous improvement efforts * Contribute to annual reporting and program assessment activities * Support outreach and promotional efforts through communication campaigns, marketing materials, and campus engagement initiatives * Order and manage promotional and branded materials as needed * Participate in Writing Center leadership meetings and professional development opportunities * Perform additional duties and projects as assigned in support of Writing Center operations Qualifications Required * Bachelor’s degree in any field * Excellent organizational skills, including attention to detail and the ability to plan, prioritize, and manage multiple projects and deadlines * Strong written and verbal communication skills * Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU’s [_Community Life Covenant_](https://drive.google.com/file/d/1YHIQnqLGRv4ao_eevyLScxnuxfzUueIT/view?usp=sharing) * The job offer is contingent on the successful completion of a background check. PLNU will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local \"Fair Chance\" laws Preferred * Bachelor’s or Master’s degree in a writing-related field * Experience supervising, mentoring, or supporting student employees * Experience working in writing centers, tutoring programs, or academic support environments * Adaptability, initiative, and strong problem-solving skills * Demonstrated ability to work collaboratively as part of a team and build positive interpersonal and intercultural relationships * Experience with scheduling systems, reporting tools, or educational support software platforms Physical Requirements * Ability to sit comfortably for periods greater than one hour * Use of computer equipment including keyboard, mouse, and monitor * Vision to read digital and paper documents, including detailed spreadsheets, email, and other correspondence * Mobility that allows for movement throughout campus facilities as needed * Hearing and speaking abilities that allow for effective communication with others in person and by phone * Ability to stand, stoop, push, pull, and lift up to 25 pounds throughout the day *** At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff is vital in nurturing our shared community and expressing God’s love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential. Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.", "summaryDescription" : "Loma Writing Center Assistant at Plnu. Skills: Writing Center Operations, Student Support, Scheduling Management. Provide operational, administrative, and logistical support. Support daily operations and workflow", "postedDate" : "2026-06-13T04:00:08.944", "createdAt" : "2026-06-16T04:00:08.927", "lastUpdated" : "2026-06-16T12:28:48.275", "ingestTimestamp" : "2026-06-16T04:00:08.927", "mongoId" : "6a308578f292fd229c0793cf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://pointloma.wd1.myworkdayjobs.com/PLNUCareers/job/Point-Loma-Campus---San-Diego-CA/Loma-Writing-Center-Assistant_R0004362", "salaryAnnualMin" : 42806, "salaryAnnualMax" : 45760, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Scheduling", "Timecard management", "Budget tracking", "Procurement", "Data analysis", "Adaptability", "Problem-solving", "Writing Center Operations", "Student Support", "Scheduling Management", "Organizational skills", "Administrative processes", "Recordkeeping", "Logistics coordination", "Operational workflows", "Administrative software utilization", "Scheduling systems utilization", "Emerging technologies utilization", "Manage multiple projects", "Manage priorities", "Manage deadlines", "Christian liberal arts university", "Evangelical, Wesleyan tradition", "Academic support programs", "Writing centers", "Tutoring programs", "WCOnline" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2adaa174d8ee00a071c4d3", "title" : "Procedure Writing Associate", "company" : "Wells Fargo", "salary" : { "min" : 450000.0, "max" : 700000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Procedure Writing Associate compensation in Hyderabad, India, for Wells Fargo, based on 2024-2025 market data, adjusted for industry and company size." }, "location" : "Hyderabad, India", "locations" : [ "Hyderabad, India" ], "timestamp" : "2026-06-14T19:37:38.510", "fingerprint" : "3b7cfedbd491d952d0bf567ff6e2e6d9b481f9677a2fa614445c213014446259", "source" : "workday", "language" : "en", "applyUrl" : "https://wd1.myworkdaysite.com/recruiting/wf/WellsFargoJobs/job/Hyderabad-India/Procedure-Writing-Associate_R-551976", "externalId" : "R-551976", "locationPoint" : "17.38405,78.45636", "structuredLocations" : [ { "city" : "Hyderabad", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "professionalSkills" : [ "Business Operations", "Procedure Writing" ], "hardSkillsList" : [ "Technical writing", "Content publishing" ], "softSkillsList" : [ "Critical Thinking" ], "hardSkills" : [ { "name" : "Technical writing", "level" : "intermediate" }, { "name" : "Content publishing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical Thinking" } ], "majorSkills" : "Procedure Writing, Technical Documentation", "majorSkillsList" : [ "Procedure Writing", "Technical Documentation" ], "coreResponsibilities" : "Participate in establishing guidelines, Participate in design of work, Review regulatory changes, Partner with regulatory change agents, Identify required updates, Maintain document library, Maintain repository, Update tables in systems, Review changes to business operations, Identify potential impact to other operations, Identify potential impact to procedures, Draft technical manuals, Edit technical manuals, Format technical manuals, Draft projects, Edit projects, Format projects, Draft technical documentation, Edit technical documentation, Format technical documentation, Create graphical technical presentations, Understand Business Operations policies, Understand Business Operations procedures, Understand compliance requirements, Assist others to resolve process gaps, Provide input based on observations, Research technical information, Translate technical information to users, Collaborate with peers, Consult with peers, Collaborate with colleagues, Consult with colleagues, Collaborate with managers, Consult with managers, Resolve issues, Achieve goals, Interact with internal customers, Partner with subject matter professionals, Understand business needs, Transfer content, Publish business procedures, Publish policies", "teamCollaboration" : "Collaborate with peers; Collaborate with colleagues; Collaborate with managers; Interact with internal customers; Partner with subject matter professionals", "domainKnowledge" : "Business Operations policies; Compliance requirements", "domainList" : [ "business-operations-policies", "compliance-requirements" ], "domainSpecificKnowledge" : [ "Business Operations policies", "Compliance requirements" ], "toolProficiency" : [ "Microsoft Copilot", "GitHub Copilot", "Tachyon", "Agent space" ], "communicationSkills" : "Technical presentations", "documentationSkills" : "Procedure Writing; Technical writing; Technical documentation", "continuousLearning" : "Upskilling", "problemSolvingSkills" : "Resolve process gaps", "qualificationsBasic" : "6+ months Procedure Writing experience", "qualificationsPreferred" : "Foundational AI literacy, Understanding and Application of AI Tools, Critical Thinking, Responsible AI Use, Adaptability and Continuous Learning", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**About this role:** Wells Fargo is seeking a Procedure Writing Associate **In this role, you will:** * Participate in establishing guidelines and design of work * Review regulatory changes or partner with regulatory change agents to proactively identify required updates * Maintain document library or repository and update tables in appropriate systems * Review changes to business operations for potential impact to other operations and procedures * Draft, edit and format basic to moderately complex technical manuals, projects or other technical documentation * Create graphical technical presentations for others * Understand Business Operations policies, procedures, and compliance requirements * Assist others to resolve process gaps, providing input based on observations * Research and translate technical information to users * Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals * Interact with internal customers * Partner with subject matter professionals to understand business needs as it relates to procedures **Required Qualifications:** * 6+ months of Procedure Writing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** * As part of Wells Fargo’s commitment to innovation and responsible AI adoption, all roles require foundational AI literacy. This includes: * **Understanding and Application of AI Tools** : Ability to leverage AI platforms (e.g., Microsoft Copilot, GitHub Copilot, Tachyon, Agent space) for routine tasks such as summarizing information, drafting content, and analyzing data, while maintaining human oversight. * **Critical Thinking** : Ability to interpret AI outputs, validate insights, and make informed business decisions. * **Responsible AI Use** : Awareness of ethical considerations, data privacy, and compliance when using AI solutions. * **Adaptability and Continuous Learning** : Commitment to upskilling and staying current with emerging technologies. * within the Business execution and readiness team in Commercial Banking. This team is responsible for content transfer and publishing of the business procedures and policies. **Posting End Date:** 15 Jun 2026 _***Job posting may come down early due to volume of applicants.**_ **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit [Disability Inclusion at Wells Fargo](https://www.wellsfargojobs.com/en/diversity/disability-inclusion/). **Drug and Alcohol Policy** **** Wells Fargo maintains a drug free workplace. Please see our [Drug and Alcohol Policy](https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.", "summaryDescription" : "Procedure Writing Associate at Wells Fargo. Skills: Procedure Writing, Technical Documentation. Participate in establishing guidelines. Participate in design of work", "postedDate" : "2026-06-12T02:24:38.780", "createdAt" : "2026-06-12T02:24:38.692", "lastUpdated" : "2026-06-14T19:37:38.510", "ingestTimestamp" : "2026-06-12T02:24:38.692", "mongoId" : "6a2adaa174d8ee00a071c4d3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://wd1.myworkdaysite.com/recruiting/wf/WellsFargoJobs/job/Hyderabad-India/Procedure-Writing-Associate_R-551976", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Technical writing", "Content publishing", "Critical Thinking", "Procedure Writing", "Technical Documentation", "Business Operations", "Business Operations policies", "Compliance requirements", "Microsoft Copilot", "GitHub Copilot", "Tachyon", "Agent space" ], "skillCount" : 12, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c92ed74d8ee00a0986e18", "title" : "Data Engineer with Databricks", "company" : "Xebia", "industry" : "Consulting", "salary" : { "min" : 200000.0, "max" : 300000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Senior Data Engineer with Databricks in Poland, adjusted for the technology industry and company size." }, "location" : "Poland", "locations" : [ "Poland" ], "certifications" : [ "Databricks certification" ], "timestamp" : "2026-06-16T04:22:07.120", "fingerprint" : "cf05077c996b927edb4318cee3e1ff382566b7672fd27250236455dbae7c591b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/xebiacee/jobs/6011045004", "externalId" : "6011045004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Poland", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Poland", "technicalSkills" : "Python, Databricks, PySpark, AWS, Azure, GCP, Snowflake, Azure Key Vault, Azure Logic Apps, Azure Service Bus, Azure DevOps, Unity Catalog", "professionalSkills" : [ "System design", "Data modeling", "ETL design", "ELT design", "Orchestration", "Deployment automation", "Troubleshooting", "Continuous improvement" ], "hardSkillsList" : [ "Batch processing", "Real-time processing", "Data integration", "Data warehousing", "Data orchestration", "Model deployment", "Secrets management", "Process automation", "Data governance", "Event-driven workflows", "CI/CD", "Testing", "Monitoring" ], "softSkillsList" : [ "Leadership", "Mentoring", "Critical thinking" ], "hardSkills" : [ { "name" : "Batch processing", "level" : "intermediate" }, { "name" : "Real-time processing", "level" : "intermediate" }, { "name" : "Data integration", "level" : "intermediate" }, { "name" : "Data warehousing", "level" : "intermediate" }, { "name" : "Data orchestration", "level" : "intermediate" }, { "name" : "Model deployment", "level" : "intermediate" }, { "name" : "Secrets management", "level" : "intermediate" }, { "name" : "Process automation", "level" : "intermediate" }, { "name" : "Data governance", "level" : "intermediate" }, { "name" : "Event-driven workflows", "level" : "intermediate" }, { "name" : "CI/CD", "level" : "intermediate" }, { "name" : "Testing", "level" : "intermediate" }, { "name" : "Monitoring", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Critical thinking" } ], "majorSkills" : "Data Engineering, Databricks, PySpark, Azure", "majorSkillsList" : [ "Data Engineering", "Databricks", "PySpark", "Azure" ], "coreResponsibilities" : "Build data pipelines, Maintain data pipelines, Optimize data pipelines, Integrate data sources, Maintain analytical database, Enhance analytical database, Support analytical database, Collaborate with stakeholders, Deliver data products, Identify technical debt, Improve platform reliability, Improve platform maintainability, Improve platform performance, Build Databricks Workflows, Manage Databricks Workflows, Develop PyFunc models, Deploy PyFunc models, Maintain PyFunc models, Implement secure secrets management, Implement configuration management, Automate data flows, Automate business processes, Design ETL pipelines, Develop ETL pipelines, Optimize ETL pipelines, Design ELT pipelines, Develop ELT pipelines, Optimize ELT pipelines, Govern data assets, Manage data assets, Implement messaging workflows, Implement event-driven workflows, Collaborate with architects, Collaborate with analysts, Collaborate with data scientists, Collaborate with engineering teams, Deliver end-to-end data solutions, Contribute to CI/CD processes, Contribute to deployment automation, Ensure high quality, Take ownership of technical areas, Support architectural decisions, Mentor team members", "teamCollaboration" : "Cross-functional teams; 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Business communication", "continuousLearning" : "Continuous professional development; Knowledge sharing", "innovationCreativity" : "Explore new technologies; Experiment with AI", "problemSolvingSkills" : "Problem-solving; Identify issues; Identify opportunities; Identify improvement areas", "specialRequirements" : "Work permit required", "qualificationsBasic" : "3+ years commercial experience, Senior engineering experience, Hands-on Python knowledge, Databricks experience, PySpark experience, Modern data analytics platforms experience, Azure cloud environments experience, Modular system components design, Data engineering best practices understanding, Medallion Architecture familiarity, Business requirements translation, Problem-solving skills, Organizational skills, Azure DevOps experience, CI/CD practices experience, Agile delivery environments experience, Work from EU region, Work permit required", "qualificationsPreferred" : "Databricks certification, Infrastructure as Code experience, MLOps practices experience, Kubernetes experience, Requirements engineering experience, Business analysis awareness, Event-driven architectures familiarity, Distributed data processing systems familiarity, GenAI structured application experience, Emerging AI-driven practices interest", "remoteFriendly" : true, "rawDescription" : "Xebia is a global AI-first, digital transformation, and engineering partner. With over 25 years of experience and a team of 5,000 professionals across 16 countries, we help organizations design and build scalable products, platforms, and data-driven solutions. We specialize in Artificial Intelligence, Data and Cloud, Intelligent Automation, and Digital Products, combining deep technical expertise with a strong focus on engineering excellence and a people-first culture. In the CEE region, we’re a team of nearly 1,000 experts delivering modern applications, data platforms, and AI solutions for clients such as McLaren, Aviva, Deloitte, Spotify, Disney, ING, UPS, Tesco, Truecaller, AllSaints, Volotea, Schmitz Cargobull, Allegro, InPost, and many, many more. We work with leading technologies including AWS, Azure, GCP, Databricks, and Snowflake, and combine strong engineering culture with a consulting mindset and a continuous focus on growth and knowledge sharing. You will be: build, maintain, and optimize data pipelines using Python, Databricks, and PySpark for batch and real-time processing, integrate data from multiple internal and external sources into the organization’s analytical platform, maintain, enhance, and support the analytical database and the surrounding data ecosystem, collaborate with business stakeholders and cross-functional teams to deliver data products that meet business needs and timelines, identify technical debt and continuously improve platform reliability, maintainability, and performance, build and manage Databricks Workflows for large-scale data orchestration, develop, deploy, and maintain PyFunc models within production environments, implement secure secrets and configuration management using Azure Key Vault, automate data flows and business processes using Azure Logic Apps, design, develop, and optimize ETL and ELT pipelines following data engineering best practices, govern and manage data assets using Unity Catalog and Data Lakehouse principles, implement messaging and event-driven workflows using Azure Service Bus, collaborate closely with architects, analysts, data scientists, and engineering teams to deliver end-to-end data solutions, contribute to CI/CD processes and deployment automation using Azure DevOps, ensure high quality through testing, monitoring, troubleshooting, and continuous improvement activities, depending on seniority, take ownership of technical areas, support architectural decisions, and mentor less experienced team members, Your profile: minimum 3 years of commercial experience in software engineering, data engineering, or related fields, experience working in senior engineering, technical leadership, or highly autonomous delivery roles, strong hands-on knowledge of Python as the primary development language, strong experience with Databricks and PySpark in production environments, proven experience building and supporting modern data analytics platforms, practical experience working within Azure cloud environments or similar cloud ecosystems, experience designing modular, reusable, scalable, and maintainable system components, strong understanding of data engineering best practices and modern data platform architectures, familiarity with Medallion Architecture or equivalent data modeling and design patterns, ability to gather, clarify, and translate business requirements into technical solutions, strong problem-solving, communication, and organizational skills, proactive approach to identifying issues, opportunities, and improvement areas, experience working with Azure DevOps and CI/CD practices, excellent communication skills and ability to collaborate with technical and business stakeholders, experience working within Agile delivery environments and engineering best practices, quick learner with a strong interest in new technologies and continuous professional development, Practical experience using AI-powered assistants (e. g. Claude Code, GitHub Copilot, Cursor) to improve productivity, quality, or decision-making in software delivery. Work from the European Union region and a work permit are required. Nice to have: Databricks certification, experience with Infrastructure as Code technologies such as Terraform or ARM templates, experience with MLOps practices and automation of machine learning and data pipelines, experience working with Kubernetes or other container orchestration platforms, requirements engineering experience and business analysis awareness, familiarity with event-driven architectures and distributed data processing systems, Experience applying GenAI in a more structured way within the SDLC, including defined workflows, prompt patterns, or tool integrations embedded into daily work. Interest in and familiarity with emerging AI-driven practices (e. g. agent-based workflows, automation patterns, AI-augmented development), with a willingness to explore and experiment beyond standard approaches. Recruitment Process: CV review – HR call – Interview – Client Interview – Decision", "summaryDescription" : "Data Engineer with Databricks at Xebia. Skills: Data Engineering, Databricks, PySpark, Azure. Build data pipelines. Maintain data pipelines", "postedDate" : "2026-06-14T19:12:25.152", "createdAt" : "2026-06-14T19:12:25.152", "lastUpdated" : "2026-06-16T04:22:07.120", "ingestTimestamp" : "2026-06-14T19:12:25.152", "mongoId" : "6a2c92ed74d8ee00a0986e18", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Batch processing", "Real-time processing", "Data integration", "Data warehousing", "Data orchestration", "Model deployment", "Secrets management", "Process automation", "Data governance", "Event-driven workflows", "CI/CD", "Testing", "Monitoring", "Leadership", "Mentoring", "Critical thinking", "Data Engineering", "Databricks", "PySpark", "Azure", "System design", "Data modeling", "ETL design", "ELT design", "Orchestration", "Deployment automation", "Troubleshooting", "Continuous improvement", "Agile delivery", "Engineering best practices", "Data engineering best practices", "Modern data platform architectures", "Medallion Architecture", "Data Lakehouse principles", "Event-driven architectures", "Distributed data processing", "GenAI", "AI-augmented development", "Databricks certification", "Azure DevOps", "Azure Key Vault", "Azure Logic Apps", "Azure Service Bus", "Unity Catalog", "GitHub Copilot", "Claude Code", "Cursor" ], "skillCount" : 47, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "69c94a779bc74574cbbb4063", "title" : "Process Lead with English and Dutch, Alexa Shopping OPTIMA", "company" : "Amazon Spain Services, S. L. U.", "industry" : "Sales, Advertising, Account Management, Machine Learning Data Operatio, alexa and amazon devices", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Lead Process role in Barcelona, Spain, adjusted for the technology industry and company size." }, "location" : "Barcelona, Catalonia, ESP", "locations" : [ "Barcelona, Catalonia, ESP" ], "timestamp" : "2026-06-15T02:21:10.470", "fingerprint" : "bc94db7da919d2a1becddcf301452fa68a8d9d82fd40928891a9c2ad5af44f88", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3199070/apply", "externalId" : "8ddf71a3-6672-4684-b74f-78137e4b32b8", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Barcelona", "state" : "Catalonia", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "41.3825802,2.1770730" } ], "locationText" : "Barcelona, Catalonia, Spain", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Process management", "Operational escalations", "Data analysis", "Technology adoption", "Process improvement", "Stakeholder communication", "Operational milestones", "Process changes", "Business metrics", "Quantitative decision making", "Tool adoption", "Resource planning" ], "hardSkillsList" : [ "Process analysis", "Metric analysis" ], "softSkillsList" : [ "Problem-solving", "Interpersonal skills", "Adaptability" ], "hardSkills" : [ { "name" : "Process analysis", "level" : "intermediate" }, { "name" : "Metric analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem-solving" }, { "name" : "Interpersonal skills" }, { "name" : "Adaptability" } ], "majorSkills" : "Process management, Stakeholder management, Operational metrics, Process improvement", "majorSkillsList" : [ "Process management", "Stakeholder management", "Operational metrics", "Process improvement" ], "coreResponsibilities" : "Manage process and operational escalations, Drive data oriented analysis, Drive adoption of technology solutions, Drive process improvement projects, Manage stakeholder communication, Communicate operational milestones, Communicate process changes, Communicate escalations, Take lead role in identifying process gaps, Work with stakeholders to resolve gaps, Be a SME for the process, Be a referral point for peers, Be a referral point for junior team members, Drive business metrics, Drive operational metrics, Meet deadlines, Perform deep dive in process, Come up with process improvement solutions, Collaborate with other teams, Collaborate with subject matter experts, Collaborate with Language Engineers, Support launches of new process, Support launches of new services", "teamCollaboration" : "Cross-functional teams; Other teams; Subject matter experts; Language Engineers", "domainKnowledge" : "Alexa Shopping; Dataset generation; Data annotations; Shopping features; Shopping devices; Artificial Intelligence; Large Language Models; Reinforcement Learning; Human Feedback; LLM lifecycle", "domainList" : [ "alexa-shopping", "dataset-generation", "data-annotations", "shopping-features", "shopping-devices", "artificial-intelligence", "large-language-models", "reinforcement-learning", "human-feedback", "llm-lifecycle" ], "domainSpecificKnowledge" : [ "Alexa Shopping", "Dataset generation", "Data annotations", "Shopping features", "Shopping devices", "Artificial Intelligence", "Large Language Models", "Reinforcement Learning", "Human Feedback", "LLM lifecycle" ], "communicationSkills" : "Stakeholder communication; Interpersonal skills", "problemSolvingSkills" : "Problem-solving; Process improvement", "qualificationsBasic" : "3+ years relevant work experience, Analyze and interpret complex SOPs, Excellent problem-solving skills, Process improvement implementation, Communicate and mentor associates, Work collaboratively with cross-functional teams, Understand multiple SOPs, Ensure adherence to established processes, Identify process improvement areas, Develop actionable implementation plans, Lead process improvement initiatives, Participate in process improvement initiatives, Speak Dutch fluently, Read Dutch fluently, Write Dutch fluently, Speak English fluently, Read English fluently, Write English fluently", "qualificationsPreferred" : "Experience with AI interaction, Prompt generation experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging innovative technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. Key job responsibilities The candidate actively seeks to understand Amazon’s core business values and initiatives, and translates those into everyday practices. Some of the key result areas include, but not limited to: • Experience in managing process and operational escalations • Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal • Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations • Communicate and take the lead role in identifying gaps in process areas and work with all stakeholders to resolve the gaps • Be a SME for the process and a referral point for peers and junior team members • Has the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources • Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes • Ability to perform deep dive in the process and come up with process improvement solutions • Shall collaborate effectively with other teams and subject matter experts (SMEs), Language Engineers (LaEs) to support launches of new process and services Basic Qualifications: - Bachelor's degree or equivalent - Speak, write, and read fluently in Dutch - Speak, write, and read fluently in English - Relevant work experience of 3+ years. - Candidate must demonstrate ability to analyze and interpret complex SOPs. - Excellent problem-solving skills with a proactive approach to identifying and implementing process improvements. - Strong communication and interpersonal skills to effectively guide and mentor associates. - Ability to work collaboratively with cross-functional teams. - Thoroughly understand multiple SOPs and ensure adherence to established processes. - Identify areas for process improvement and SOP enhancement, and develop actionable plans for implementation. - Lead and participate in process improvement initiatives. - Comfortable working in a fast paced, highly collaborative, dynamic work environment. - Willingness to support several projects at one time, and to accept re-prioritization as necessary. - Adaptive to change and able to work in a fast-paced environment. Preferred Qualifications: - Experience with Artificial Intelligence interaction, such as prompt generation. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Process Lead with English and Dutch, Alexa Shopping OPTIMA at Amazon Spain Services, S. L. U.. Skills: Process management, Stakeholder management, Operational metrics, Process improvement. Manage process and operational escalations. Drive data oriented analysis", "postedDate" : "2026-06-13T07:57:51.566", "createdAt" : "2026-06-13T07:57:51.566", "lastUpdated" : "2026-06-15T02:21:10.470", "ingestTimestamp" : "2026-06-13T07:57:51.566", "mongoId" : "69c94a779bc74574cbbb4063", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3199070/apply", "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Process analysis", "Metric analysis", "Problem-solving", "Interpersonal skills", "Adaptability", "Process management", "Stakeholder management", "Operational metrics", "Process improvement", "Operational escalations", "Data analysis", "Technology adoption", "Stakeholder communication", "Operational milestones", "Process changes", "Business metrics", "Quantitative decision making", "Tool adoption", "Resource planning", "Alexa Shopping", "Dataset generation", "Data annotations", "Shopping features", "Shopping devices", "Artificial Intelligence", "Large Language Models", "Reinforcement Learning", "Human Feedback", "LLM lifecycle" ], "skillCount" : 29, "jobCategory" : "marketing", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a305474f292fd229cf18418", "title" : "Principal. NET Engineer with IAM", "company" : "TMS LLC", "industry" : "Computer Software", "salary" : { "min" : 155000.0, "max" : 215000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Principal .NET Engineer with IAM in Coppell, United States, adjusted for lead seniority, senior experience, and the technology industry." }, "location" : "Coppell, TX, United States", "locations" : [ "Coppell", "TX", "United States" ], "timestamp" : "2026-06-16T08:55:38.334", "fingerprint" : "c93f8c58d7fa170c3992a8f5dd6ffc3f5d422cc10c1fb028528a48587942f6b3", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/TMSLLC/744000132250099-principal-net-engineer-with-iam-full-time-w2-contract-in-person-interview-local-only", "externalId" : "744000132250099", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Coppell", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.9552598,-97.0155703" } ], "locationText" : "Coppell, Texas, United States", "employmentType" : "CONTRACT", "minimumEducation" : "Master's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "ASP. Net, MVC, WebApi, C#, Net 4.0+, OOD, Web Services, XML, Sql Server 2012+, Windows Services", "professionalSkills" : [ "System design", "Technical solutions" ], "hardSkillsList" : [ "Authentication solutions", "Authorization solutions", "Identity management", "Single Sign-On", "OpenID Connect", "OAuth 2.0", "Federation", "Application onboarding", "Software configuration", "Version management", "Quality management", "Performance tuning", "Defect remediation", "Deployment planning", "Production support", "Programming systems" ], "softSkillsList" : [ "Adaptive leadership" ], "hardSkills" : [ { "name" : "Authentication solutions", "level" : "intermediate" }, { "name" : "Authorization solutions", "level" : "intermediate" }, { "name" : "Identity management", "level" : "intermediate" }, { "name" : "Single Sign-On", "level" : "intermediate" }, { "name" : "OpenID Connect", "level" : "intermediate" }, { "name" : "OAuth 2.0", "level" : "intermediate" }, { "name" : "Federation", "level" : "intermediate" }, { "name" : "Application onboarding", "level" : "intermediate" }, { "name" : "Software configuration", "level" : "intermediate" }, { "name" : "Version management", "level" : "intermediate" }, { "name" : "Quality management", "level" : "intermediate" }, { "name" : "Performance tuning", "level" : "intermediate" }, { "name" : "Defect remediation", "level" : "intermediate" }, { "name" : "Deployment planning", "level" : "intermediate" }, { "name" : "Production support", "level" : "intermediate" }, { "name" : "Programming systems", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptive leadership" } ], "majorSkills" : "Authentication, Authorization, NET Development", "majorSkillsList" : [ "Authentication", "Authorization", "NET Development" ], "coreResponsibilities" : "Design authentication solutions, Architect authentication solutions, Implement authentication solutions, Enable Single Sign-On, Lead implementation of identity standards, Support web applications, Support mobile applications, Support B2B integrations, Support service-to-service communication, Build enterprise integrations, Maintain enterprise integrations, Partner with architecture teams, Partner with platform teams, Partner with security teams, Partner with product teams, Define authentication patterns, Evolve authorization patterns, Document identity architectures, Document integration patterns, Document operational guidance, Enable application onboarding, Troubleshoot authentication issues, Troubleshoot authorization issues, Manage application delivery, Deliver code changes to production, Ensure work on schedule, Provide business expertise, Provide project expertise, Identify user requirements, Assess technologies, Recommend technical solutions, Implement technical solutions, Participate in estimation, Create source code, Utilize software configuration, Utilize version management, Utilize quality management, Perform unit testing, Perform performance tuning, Perform defect remediation, Plan deployment, Participate in Production Support Escalation, Analyze programming systems, Design programming systems, Develop programming systems, Chair Agile Team meetings, Perform related duties", "teamCollaboration" : "Multi-disciplinary teams; Architecture teams; Platform teams; Security teams; Product teams; Business Systems Manager; Business Analyst counterparts; IT resources; Vendors; Consultants; Stakeholders", "projectManagementSkills" : [ "Agile Team meetings" ], "domainKnowledge" : "Identity and Access Management; Single Sign-On; OpenID Connect; OAuth 2.0; US mortgage industry", "domainList" : [ "identity-and-access-management", "single-sign-on", "openid-connect", "oauth-2-0", "us-mortgage-industry" ], "domainSpecificKnowledge" : [ "Identity and Access Management", "Single Sign-On", "OpenID Connect", "OAuth 2.0", "US mortgage industry" ], "toolProficiency" : [ "Okta", "Okta integration", "Okta configuration" ], "communicationSkills" : "Interpersonal skills; Oral skills; Written skills", "documentationSkills" : "Document architectures; Document patterns; Document guidance", "problemSolvingSkills" : "Analytical skills; Troubleshoot issues", "specialRequirements" : "In-Person Interview Local Only", "qualificationsBasic" : "Master's degree + 3 years experience, Bachelor's degree + 5 years experience, Experience designing authentication solutions, Experience architecting authentication solutions, Experience implementing authentication solutions, Experience with IAM, Experience with SSO, Experience with OIDC, Experience with SAML, Experience with OAuth2, Experience developing software for US mortgage industry", "qualificationsPreferred" : "Contract to Hire", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Title: Principal .Net Engineer with IAM Duration: 6 Months Contract to Hire Location: Coppell, Tx (In-Person) Position Summary: The Principal Software Engineer is responsible for identification and development enterprise solutions. Principal Duties: * Design, architect, and implement secure authentication and authorization solutions using Identity and Access Management (IAM) principles to enable Single Sign-On (SSO) and secure access for internal and external applications, platforms, and APIs. * Lead the implementation of modern identity standards , including OpenID Connect (OIDC) and OAuth 2.0 , supporting a variety of use cases such as web applications, mobile applications, B2B integrations, and service-to-service communication. * Build and maintain enterprise-grade integrations with Okta , enabling application onboarding, federation, and secure access to protected resources in alignment with organizational identity standards. * Partner closely with architecture, platform, security, and product teams to define and evolve standard authentication and authorization patterns, ensuring consistency, scalability, and security across the enterprise. * Document identity architectures, integration patterns, and operational guidance , enabling development teams and platform teams to efficiently onboard applications and troubleshoot authentication and authorization issues. * Responsible for one or more applications, working with Business Systems Manager and Business Analyst counterparts on planning and delivering code changes to production, ensuring teams work on schedule * Provide business and project expertise when collaborating with clients, IT resources, vendors, consultants and other stakeholders to identify the user requirements, assess technologies, recommend and implement technical solutions. * Participate in estimation process. * Responsible for source code development; create technical documentation; utilize software configuration, version and quality management processes. * Responsible for unit testing, performance tuning, defect remediation during testing, and deployment planning * Participate in Production Support Escalation if necessary for high-severity issues within their application domain * Can analyze, design and develop complex programming systems independently. * Chair Agile Team meetings * Performs related duties as assigned by management. Education and Experience * Master’s degree in a technical field + 3 years of work experience or bachelor’s degree in a technical field + 5 years related experience. * Experience designing, architecting, and implementing secure authentication and authorization solutions using IAM, SSO, OIDC, SAML, Oauth2 * Experience developing software for the US mortgage industry. Knowledge, Skills, and Abilities * Adaptive leadership style, capable of leading multi-disciplinary teams with diverse skill sets and experience levels * Excellent interpersonal, oral, and written communication skills * Ability to respond quickly to sensitive issues, complex inquiries, or complaints from clients, co-workers and or management * Strong analytical skills * Proficiency with: * Okta integration and configuration * ASP.Net / MVC / WebApi / C# / .Net 4.0+ * Developing solutions around IAM / OIDC / OAuth2 * Design Patterns * OOPS * Web Services * XML * Sql Server 2012 and above * Experience with Windows Services * Experience in third party integrations. ## Additional Information All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "Principal. NET Engineer with IAM at TMS LLC. Skills: Authentication, Authorization, NET Development. Design authentication solutions. Architect authentication solutions", "postedDate" : "2026-06-15T17:04:59.000", "createdAt" : "2026-06-15T23:35:12.926", "lastUpdated" : "2026-06-16T08:55:38.334", "ingestTimestamp" : "2026-06-15T23:35:12.926", "mongoId" : "6a305474f292fd229cf18418", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 215000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Authentication solutions", "Authorization solutions", "Identity management", "Single Sign-On", "OpenID Connect", "OAuth 2.0", "Federation", "Application onboarding", "Software configuration", "Version management", "Quality management", "Performance tuning", "Defect remediation", "Deployment planning", "Production support", "Programming systems", "Adaptive leadership", "Authentication", "Authorization", "NET Development", "System design", "Technical solutions", "Agile Team meetings", "Identity and Access Management", "US mortgage industry", "Okta", "Okta integration", "Okta configuration" ], "skillCount" : 28, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 } ], "status" : 200, "message" : "write refine and prioritize tickets with clear acceptance criteria jobs", "metadata" : { "title" : "write refine and prioritize tickets with clear acceptance criteria" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 21159, "totalPages" : 424, "hasNext" : true, "hasPrevious" : false } }

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