ADCI
E-Commerce
ApplicationSoftwareEngineer,PaymentsAcceptanceandExperience
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Application Software Engineer, Payments Acceptance and Experience at ADCI. Skills: Payments systems, Distributed systems, Troubleshooting, Software maintenance. Support incoming tickets. Troubleshoot production software issues”
Industry & Context.
Troubleshooting; Solving complex problems
What They're Looking For.
Must Have
2+ years software development experience, 2+ years technical support experience, Experience scripting in modern languages, Experience troubleshooting and debugging technical systems, Bachelor's degree in Computer Science
Nice to Have
Knowledge of web services, Knowledge of distributed systems, Knowledge of web application development, Experience troubleshooting hardware RAID, Experience maintaining hardware RAID, Experience troubleshooting software RAID, Experience maintaining software RAID, Experience with REST web services, Experience with XML, Experience with JSON
What You'll Do.
Support incoming tickets
Troubleshoot production software issues
Diagnose production software issues
Fix production software issues
Develop tools for operations
Develop tools for maintenance
Develop automation solutions
Develop monitoring solutions
Perform software maintenance
Perform software configuration
Implement fixes for internally developed code
Update technical challenges
Track technical challenges
Resolve technical challenges
Improve operational excellence
Improve system readiness
Support software deployment in staging
Support software deployment in production
Report support status
Own digital components
Notify customers of issues
Coordinate customer workflows
Follow up on customer issues
Create team knowledge base
Create team skill set
How You'll Work.
Team & Collaboration
Team-oriented atmosphere; Work with support team
Full Job Description
Some of the key job functions Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects, primarily in Ruby, Rails, Java, Python, or shell scripts,AWS, web technologies projects. Software deployment support in staging and production environments Develop tools to aid operations and maintenance The Amazon Consumer Payments supports multiple payment products and processes millions of transactions every day across numerous countries and payment methods. Over 100 million customers and merchants send tens of billions of dollars moving at light-speed through our systems annually, and use our products on and off Amazon. We build systems that provide various payments features and process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability. We innovate to improve customer experience across the globe, with support for currency choice, pay using installments, pay with reward points, in-store payments, pay on delivery, credit and debit payments, seller disbursements, gift cards, and many new exciting and challenging ideas are in the works. If you are excited about the opportunity to learn and work on large scale distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities at the Bangalore center. Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of the fastest growing areas of the Amazon e-commerce product and services platform. Key job responsibilities Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing tools, automation and monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (JAVA and Ruby with Rails), updating, tracking and resolving technical challenges and improving operational e
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