{ "count" : 34488, "data" : [ { "id" : "6a2c6d0674d8ee00a091ccc7", "title" : "Senior Paraplanner – Technical & Advice Support", "company" : "Focus Partners Australia", "location" : "Melbourne, Victoria, Australia", "locations" : [ "Melbourne", "Victoria", "Australia", "Sydney", "New South Wales", "Australia" ], "timestamp" : "2026-06-15T09:59:32.235", "fingerprint" : "44859443b2a232fdf0ea43b6a83781f3971029bfeb2efdb000853fff17e0c231", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/focuspartnersaustralia/jobs/5996558004", "externalId" : "5996558004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Melbourne", "state" : "Victoria", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Melbourne, Victoria, Australia", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Advanced strategies involving superannuation, SMSFs, investments, taxation and retirement planning." ], "hardSkillsList" : [ "Superannuation", "SMSFs", "Investments", "Taxation", "Retirement Planning" ], "softSkillsList" : [ "Judgement, Technical Insight, End-to-end Ownership" ], "hardSkills" : [ { "name" : "Superannuation", "level" : "intermediate" }, { "name" : "SMSFs", "level" : "intermediate" }, { "name" : "Investments", "level" : "intermediate" }, { "name" : "Taxation", "level" : "intermediate" }, { "name" : "Retirement Planning", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Judgement, Technical Insight, End-to-end Ownership" } ], "majorSkills" : "Paraplanning, Financial Advice, Risk Management", "majorSkillsList" : [ "Paraplanning, Financial Advice, Risk Management" ], "coreResponsibilities" : "The Senior Paraplanner will serve as a technical partner to financial advisers, supporting strategy development, drafting advice documents, and ensuring advice quality and risk management. This role involves working with advanced strategies in superannuation, SMSFs, investments, taxation, and retirement planning, requiring strong technical insight and ownership of advice delivery.", "teamCollaboration" : "Work collaboratively as a team so we can deliver superior outcomes.", "communicationSkills" : "Advice Document Drafting", "documentationSkills" : "Advice Documents", "continuousLearning" : "continuous improvement", "problemSolvingSkills" : "Strategy Development", "outcomesObjectives" : "deliver superior outcomes", "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Summary Reporting to the Chief Operating Officer, you will act as a trusted technical partner to advisers nationally — supporting comprehensive strategy development, drafting high-quality advice documents, and contributing to advice quality, risk management and continuous improvement. You will work across advanced strategies involving superannuation, SMSFs, investments, taxation and retirement planning, and will be relied upon for judgement, technical insight and end‑to‑end ownership of advice delivery. For the right person, this role offers meaningful scope, variety, and influence — without stepping into a client‑owning adviser position. Primary Responsibilities Paraplanning offer objective, considered advice based on market-leading research; and work collaboratively as a team so we can deliver superior outcomes. This is our point of difference: a completely new experience in wealth management. #LI-SF1 About Focus Partners Australia  Focus Partners Australia is part of Focus Financial Partners, a leading financial services firm based in the United States, comprised of wealth management, family office, and business management services. Focus Partners Australia offers integrated capabilities in investment and portfolio management, accounting, lending, insurance and related services from its offices in Sydney, Melbourne, Brisbane and the Gold Coast. Guided by a client-first ethos, we leverage the global expertise, platforms and capital strength of Focus Financial Partners to deliver holistic, fiduciary guidance across strategic planning, portfolio management, insurance, credit and tax. By fusing local insight with world-class resources, Focus Partners Australia helps its clients protect, grow, and transition their wealth at every life stage. Discover more about Focus Partners Australia at focuspa.com.au/ or LinkedIn.", "summaryDescription" : "Senior Paraplanner – Technical & Advice Support at Focus Partners Australia. Skills: Paraplanning, Financial Advice, Risk Management. 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Reviewing existing cases to identify matters ready to proceed with attorney analysis Reviewing internal notes and client documents to prepare notes and summaries for attorney review Speaking with clients to explain the attorney's recommendations for the next case steps and to relay the attorney's case analysis Qualifications: Education: High School Diploma / GED (or higher) 1+ years of Immigration experience 1+ years of experience using Microsoft Excel, edit, sort/filter and save spreadsheets (can maintain complex spreadsheets). 1+ years of office experience Bilingual (English/Spanish) required Pay range: $16/hr- $18/hr Here at The United Firm | La Liga Defensora, APC we offer medical, dental, and vision insurance. We have a great compensation package including a 401(k) plan. Some perks include catered lunches, complimentary parking, paid time off, and more! Come be apart of our growing firm and its opportunities for your career development. 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Our HealthTech delivers digital transformation for Insurers, Educators and Employers through Co-creation or seamlessly integrated out-of-the-box solutions, that decrease digital fragmentation and engage, empower, and transform their people’s lives. Established in 2018 by Stuart McGoldrick and Stephen Costello, Spectrum.Life provides services internationally to over 7.2m insurance members, 3,000 corporate clients, 60 universities and 650,000 university students. Spectrum.Life currently employs over 450 people. Our vision is to change and save as many lives as possible. Role Brief: We are looking for a proactive, reliable, and fully qualified Psychotherapist/Counsellor to help us provide access to professional services while also overseeing other individuals engaging in the service. The role of the EAP Advice line Counsellor is suited to fully qualified Psychotherapists / Counsellors. This role will require evaluating the needs of our clients, conducting screening assessments, assessing for any immediate risk, performing crisis containment, and signposting to any helpful resources. Schedule: After 3 weeks of fully paid training, delivered fully remote from Monday to Friday 9am to 5pm, the set schedule will be either 3 × 10-hour shifts or 4 × 10-hour shifts, with 1 weekend day worked (either Saturday or Sunday) as a fixed part of the schedule. Responsibilities: Carrying out screening assessments over the phone with individuals wishing to engage with EAP services, focusing on strengths as well as difficulties. To conduct risk assessments and implement risk management plans as appropriate, with the support of our Psychological Triage team and provide appropriate safety and action planning where necessary Assess client’s needs and provide immediate telephone crisis counselling/interventions to employees and family members of customer organisations Identify the presenting problem and determine appropriate service response level as per case response level standards Meet key objectives around call volume and quality. First point of contact to our clients via phone, sms, live chat and WhatsApp To operate within all policies, procedures and guidelines of the EAP service. To participate in team meetings and attend other meetings as deemed necessary. Excellent customer service skills with strong written and verbal communication skills Ability to cope with a high volume of incoming calls and chats. Works well under pressure Enjoys working to targets around call volumes and call quality To be flexible regarding working hours. Reviewing and handling of cases/queries that need to be investigated/escalated either from individual service user perspective or client organisational level Liaising with clinical governance around complex, high risk case Working on specific tasks required relating to service development, expansion of service. Work collaboratively with other clinical and non-clinical teams to ensure a seamless client experience for our clients Requirements: Hold a recognised qualification in Counselling or Psychotherapy Minimum of 200 post-qualified accrued counselling hours. We may report from the supervisor to verify. Full registered membership and/ or accreditation with a professional association or organisation which is governed by a recognised code of ethics and disciplinary process (i.e. ACP/PSI/BACP/BPS/UKCP/BABCP/EAPA/COSCA/CORST/NCPS /APCP) is an essential requirement. Unfortunately, Individual and Student Membership cannot be accepted Strong computer skills and mastering current software and applications (such as Microsoft Office) Ability to work at a fast paced environment and to meet key objectives around call volume and quality. Ability to adapt to both the ever changing client and organizational needs Ability to work in a fast-paced environment and to multi-task, when needed Strong empathy and listening skills Flexibility to work shifts, weekends, evenings, holidays etc. as per business needs Experience working with a variety of clients reflecting a wide range of clinical presentations. Experience of screening clients & carrying out initial screening appointments. Strong risk assessment skills with regards to Child Welfare/Safety concerns, Suicide/Self-Harm, Substance Abuse etc. Good clinical judgement and understanding of your responsibilities regarding confidentiality Strong work ethic and professionalism Ability to work over the phone and through chat Strong interpersonal and communication skills. Confidential Working Environment: Clinicians must be able to work from a private, confidential space to ensure client conversations remain secure and aligned with professional counselling standards. Desirable: Experience working with clients using short term models of therapeutic intervention, particularly CBT Experience working within a busy EAP service Experience working on phone lines What are the benefits of working at SPECTRUM.LIFE? Part-time or Full-Time permanent contract Work from home from anywhere in the UK. The role cannot be performed from overseas. Full training provided between Monday and Friday, 9 am to 5 pm, for 3 weeks Career Progression for clinical and non-clinical colleagues 1 hour of individual clinical supervision per month in-house Extensive list of employee perks and benefits: https://app.box.com/s/6wwkvowbev6cn7tlvq9yz32amnpmnvcl Your profile", "summaryDescription" : "Client Care Counsellor – Advice Line at Spectrum. Life. Skills: Psychotherapy, Counselling, Risk assessment, Crisis intervention. Carry out screening assessments. 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We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid sits at the center of digital finance, helping millions of consumers connect their financial accounts to the apps they use every day. Our Support team plays a critical role—delivering fast, high-quality help that resolves issues and helps customers get more from our products. As Head of Support, you will own our global support strategy and outcomes across customer and consumer support, leading a distributed team that works across channels, products, and industries. You’ll be responsible for uniting our customer and consumer support motions, evolving our Customer Success Package business, and using support as a strategic lever to influence product quality, roadmap, and Plaid’s brand in the market. This is a highly visible role with the opportunity to lead a multimillion-dollar business, shape end-to-end experiences, and build the gold standard for support in fintech. Responsibilities - Own the global support strategy and outcomes across SLAs, CSAT, revenue, and support quality. - Unite our customer and consumer support teams into a single, high‑performing organization that is a true differentiator for Plaid. - Lead, grow, and coach managers and ICs across regions and time zones; drive performance, calibration, and quality programs at scale. - Manage critical incidents and executive‑level escalations in tight partnership with Product, Engineering, Risk, Compliance, GTM, and CS Ops, including post‑incident reviews and process fixes. - Evolve support operations, tooling, and knowledge management to drive efficiency, deflection, and consistent, high‑quality experiences for customers and consumers. - Own the Customer Success Package business, balancing COGS, revenue, and customer experience - Regularly report on support health and align plans and tradeoffs with Plaid’s executive team and other stakeholders Qualifications - 10+ years in technical/customer support with at least 5+ years leading managers (manager‑of‑managers) in a scaling B2B SaaS or API company. - 3+ years running global support operations with measurable improvements in SLAs, CSAT/CES and quality. - Background in fintech, payments, or developer/API platforms operating at significant scale, preferred - Proven success owning support outcomes at scale, including incident management and executive‑level escalations - Deep experience building and leading distributed teams, with strong hiring, coaching, and performance management muscles across regions and time zones. - Strong operational rigor: metrics design, forecasting and capacity planning, process improvement, and support tooling strategy. - Demonstrated ability to partner with GTM, Product, and Engineering to influence roadmaps and improve product quality through support insights. - Experience using AI and building content/deflection programs and quality frameworks. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.", "summaryDescription" : "Head of Support at Plaid", "createdAt" : "2026-06-14T21:02:58.622", "lastUpdated" : "2026-06-16T02:46:48.888", "ingestTimestamp" : "2026-06-14T21:02:58.622", "mongoId" : "6a2c694a74d8ee00a0906c89", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 124800, "salaryAnnualMax" : 223200, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Executive", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309c90f292fd229c0fbd51", "title" : "Manager of Customer Support", "company" : "Higher Logic", "industry" : "SaaS", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager of Customer Support in the US SaaS industry, adjusted for remote work and manager seniority." }, "location" : "US-Remote", "locations" : [ "US-Remote" ], "timestamp" : "2026-06-16T11:12:22.262", "fingerprint" : "a5fd64890d58ee9fc433bef4ebeb25bc7bc696a033f52779b7929afa905e67f1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/higherlogic/jobs/7768747003", "externalId" : "7768747003", "industryFunction" : { }, "structuredLocations" : [ { "state" : "California", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "California, United States", "experienceMinYears" : 5, "experienceLevel" : "Manager", "coreResponsibilities" : "Manage customer relationships, Drive customer retention, Ensure customer satisfaction, Facilitate customer value realization", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Company Description At Higher Logic, engagement happens here. As the industry-leading, human-focused engagement platform we deliver powerful online communities and communication tools to organizations looking to build, retain, and grow their member or customer base. We’re obsessed with engagement and, with over 13 years of experience in the industry, we’ve got it down to a science. We are a global company with offices throughout the US, Canada, and Australia. We serve more than 3,000 customers, representing over 350,000 online communities with over 200 million users across 42 countries worldwide. Our team is a thriving community of authentic people with diverse experiences and perspectives. We are honest and genuine and believe that sharing ideas and feedback openly helps us to be successful. We believe that diversity and empathy bring us #AllTogether to make us stronger. We learn from failure and successes because both help us to grow and learn. We strive to understand the why behind our actions and bring our best selves to work every day. JOB SUMMARY The Manager of Customer Support is responsible for leading a team of support specialists dedicated to providing world-class customer service to Higher Logic’s customers. The role is responsible for overseeing all core people leadership functions including hiring, training, mentoring, and performance management. This individual implements customer-centric processes and systems to enhance the team’s productivity and performance. They foster strong peer-to-peer relationships and collaborate across the Customer Experience team and the company overall to continuously improve the customer experience. In addition, this person promotes an engaging and positive work environment that benefits both customers and Higher Logic employees. EXPERIENCE DESIRED: Typically has at least seven years of experience either providing or leading technical support functions in a SaaS environment, or five years and a degree. Leadership experience in a multi-channel contact center environment Experience training, mentoring, coaching and developing customer service teams Has partnered with Product and Engineering teams to prioritize feature requests and bug fixes preferably in an agile software development environment Has worked with customers ranging from small businesses to large enterprise organizations SUPERVISORY RESPONSIBILITY: Direct personnel management and team oversight Inbound customer contact queues across all service channels (case, phone, chat, etc) Setting and achieving team and individual goals Defining, documenting and implementing team processes EEO Disclosure Higher Logic is committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Higher Logic is committed to ensuring that its application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing HRBenefits@higherlogic.com", "summaryDescription" : "Manager of Customer Support at Higher Logic. Manage customer relationships. Drive customer retention", "postedDate" : "2026-06-16T03:17:09.844", "createdAt" : "2026-06-16T03:17:09.844", "lastUpdated" : "2026-06-16T11:12:22.262", "ingestTimestamp" : "2026-06-16T03:17:09.844", "mongoId" : "6a309c90f292fd229c0fbd51", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a307a95f292fd229c03da19", "title" : "Chief of Staff to the CEO", "company" : "Top Shelf Collective", "industry" : "Retail", "salary" : { "min" : 2000000.0, "max" : 3500000.0, "currency" : "PHP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager-level Chief of Staff in Manila, Philippines, adjusted for the retail industry and a top-tier company." }, "location" : "Manila, Manila, Philippines", "locations" : [ "Manila", "Manila", "Philippines" ], "timestamp" : "2026-06-16T11:00:19.579", "fingerprint" : "1c85fdaa2fe01fa3d5aa7729f71af041beb4a7195ceff33d4174069089d830f8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/freshprints/jobs/6030437004", "externalId" : "6030437004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manila", "state" : "Manila", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.5904492,120.9803621" } ], "locationText" : "Manila, Manila, Philippines", "employmentType" : "FULL_TIME", "technicalSkills" : "Google Workspace, Microsoft Office", "professionalSkills" : [ "Project management", "Business analysis", "Process improvement", "Vendor evaluation", "Operational reporting" ], "hardSkillsList" : [ "Executive support", "Calendar management", "Meeting summaries", "Project coordination", "Deliverable tracking", "Research", "Business analysis", "Workflow improvement", "SOP creation", "Process documentation", "AI implementation", "Automation solutions", "Technology adoption" ], "softSkillsList" : [ "Resourceful", "Curious", "Accountable", "Independent" ], "hardSkills" : [ { "name" : "Executive support", "level" : "intermediate" }, { "name" : "Calendar management", "level" : "intermediate" }, { "name" : "Meeting summaries", "level" : "intermediate" }, { "name" : "Project coordination", "level" : "intermediate" }, { "name" : "Deliverable tracking", "level" : "intermediate" }, { "name" : "Research", "level" : "intermediate" }, { "name" : "Business analysis", "level" : "intermediate" }, { "name" : "Workflow improvement", "level" : "intermediate" }, { "name" : "SOP creation", "level" : "intermediate" }, { "name" : "Process documentation", "level" : "intermediate" }, { "name" : "AI implementation", "level" : "intermediate" }, { "name" : "Automation solutions", "level" : "intermediate" }, { "name" : "Technology adoption", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Resourceful" }, { "name" : "Curious" }, { "name" : "Accountable" }, { "name" : "Independent" } ], "majorSkills" : "Executive Operations, Project Management, Business Analysis, Process Improvement", "majorSkillsList" : [ "Executive Operations", "Project Management", "Business Analysis", "Process Improvement" ], "coreResponsibilities" : "Manage executive communications, Organize executive inbox, Follow up on executive actions, Coordinate executive calendars, Schedule meetings and appointments, Manage recurring priorities, Prepare meeting summaries, Prepare reports, Prepare internal documentation, Prioritize competing requests, Ensure key initiatives remain on track, Serve as operational partner to CEO, Coordinate projects from planning through execution, Track project deliverables, Track project deadlines, Track action items, Track stakeholder responsibilities, Follow up with stakeholders to ensure progress, Support implementation of strategic initiatives, Support operational improvements, Assist with new business initiatives, Assist with research projects, Assist with special assignments, Conduct research on vendors, Conduct research on products, Conduct research on services, Conduct research on technology solutions, Conduct research on business opportunities, Gather information for recommendations, Provide organized recommendations to leadership, Assist with vendor evaluations, Assist with RFP creation, Assist with solution comparisons, Analyze operational reports, Identify trends in reports, Identify risks in reports, Identify opportunities in reports, Support decision-making through research, Support decision-making through documentation, Support decision-making through analysis, Identify workflow inefficiencies, Identify workflow improvement opportunities, Create SOPs, Maintain SOPs, Create process documentation, Maintain process documentation, Create operational playbooks, Maintain operational playbooks, Assist with system implementation, Assist with tool implementation, Assist with operational improvement implementation, Standardize recurring processes across businesses, Ensure effective information flow between teams, Ensure effective communication flow between teams, Research and recommend productivity tools, Research and recommend efficiency tools, Assist with AI implementation, Assist with automation solution implementation, Document workflows, Support technology adoption initiatives, Identify opportunities to streamline repetitive tasks, Identify opportunities to streamline manual processes, Support initiatives across multiple businesses, Coordinate with vendors, Coordinate with partners, Coordinate with consultants, Coordinate with service providers, Assist with operational reporting, Assist with project reporting", "teamCollaboration" : "Cross-functional teams; Internal stakeholders; External stakeholders; Multiple businesses", "projectManagementSkills" : [ "Project management", "Agile", "Scrum", "Roadmap planning", "Kanban" ], "domainKnowledge" : "Retail operations; Hospitality operations; Specialty services; Community ventures; Business portfolio management", "domainList" : [ "retail-operations", "hospitality-operations", "specialty-services", "community-ventures", "business-portfolio-management" ], "domainSpecificKnowledge" : [ "Retail operations", "Hospitality operations", "Specialty services", "Community ventures", "Business portfolio management" ], "toolProficiency" : [ "Google Workspace", "Microsoft Office", "ChatGPT", "Claude", "Gemini" ], "communicationSkills" : "Executive communications; Meeting summaries; Internal documentation; Verbal communication; Written communication", "documentationSkills" : "SOP creation; Process documentation; Operational playbooks", "continuousLearning" : "Gain exposure to business operations; Gain exposure to projects; Gain exposure to leadership initiatives", "innovationCreativity" : "Implement AI and automation solutions; Streamline repetitive tasks; Streamline manual processes", "problemSolvingSkills" : "Problem-solving; Research; Analytical skills; Identify inefficiencies; Identify opportunities", "specialRequirements" : "Monday-Friday, 8:00 AM - 5:00 PM EST, Full-time remote role", "outcomesObjectives" : "Improve business processes; Ensure initiatives move forward; Create structure; Improve efficiency; Remove operational bottlenecks; Ensure progress on deliverables; Support strategic initiatives; Support operational improvements; Support new business initiatives; Provide organized recommendations; Improve workflows; Standardize recurring processes; Ensure effective information flow; Ensure effective communication flow; Improve productivity; Improve efficiency; Streamline repetitive tasks; Streamline manual processes; Improve operations; Implement systems; Support business growth", "qualificationsBasic" : "4+ years of experience in operations, project management, executive support, business operations, or similar, Exceptional written and verbal English communication skills, Organizational and time management abilities, Demonstrated ability to manage multiple priorities simultaneously, Problem-solving, research, and analytical skills, High level of accountability and ownership, Ability to work independently and proactively identify solutions, Proficiency with Google Workspace, Microsoft Office, and modern collaboration tools", "qualificationsPreferred" : "Experience supporting founders, executives, or business owners, Experience working in entrepreneurial, startup, or small business environments, Experience creating SOPs and operational documentation, Familiarity with AI tools such as ChatGPT, Claude, Gemini, or similar platforms, Exposure to vendor management, procurement, operations, or process improvement, Experience coordinating multiple projects across different departments or business units", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier. At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month. Think of us as your personal talent agent — and good luck with the application! \uD83D\uDE0A Please note: To ensure we find the best technical fit, our process will have a practical skills assessment prior to interviews. ABOUT TOP SHELF COLLECTIVE Top Shelf Collective is a family of locally owned businesses based in Jackson Hole, Wyoming. The organization operates a diverse portfolio of companies, including The Liquor Store & Wine Loft of Jackson Hole, Jackson Hole Marketplace, The Vault of Jackson Hole, Jackson Hole Gift Baskets, Jackson Hole Wine Club, and Jackson Hole Connection. Led by entrepreneur Stephan Abrams, Top Shelf Collective is built on a commitment to customer service, community involvement, operational excellence, and continuous improvement. With businesses spanning retail, hospitality, specialty services, and community-focused ventures, the organization is focused on creating exceptional experiences while continuing to grow and evolve. ROLE OVERVIEW The Chief of Staff serves as a trusted operational partner to the CEO, helping manage priorities, execute projects, improve business processes, and ensure important initiatives move forward. This role sits at the intersection of executive support, operations, project management, business analysis, and process improvement. The Chief of Staff will work directly with the CEO across multiple businesses and initiatives, helping create structure, improve efficiency, and remove operational bottlenecks. This is a highly dynamic role requiring strong business judgment, exceptional organization, proactive communication, and the ability to independently drive work forward with minimal oversight. The ideal candidate is resourceful, curious, highly accountable, and thrives in fast-moving environments where priorities can shift quickly. KEY RESPONSIBILITIES Executive Operations & Support Manage executive communications, inbox organization, and follow-up actions. Coordinate calendars, meetings, appointments, and recurring priorities. Prepare meeting summaries, reports, and internal documentation. Help prioritize competing requests and ensure key initiatives remain on track. Serve as a trusted operational partner to the CEO across multiple areas of the business. Project Management & Special Initiatives Coordinate and manage projects from planning through execution. Track deliverables, deadlines, action items, and stakeholder responsibilities. Follow up with internal and external stakeholders to ensure progress. Support implementation of strategic initiatives and operational improvements. Assist with new business initiatives, research projects, and special assignments. Research & Business Analysis Conduct research on vendors, products, services, technology solutions, and business opportunities. Gather information and provide organized recommendations to leadership. Assist with vendor evaluations, RFP creation, and solution comparisons. Analyze operational reports and identify trends, risks, or opportunities. Support decision-making through research, documentation, and analysis. Operations & Process Improvement Identify inefficiencies and opportunities to improve workflows. Create and maintain SOPs, process documentation, and operational playbooks. Assist with implementation of systems, tools, and operational improvements. Help standardize recurring processes across multiple businesses. Ensure information and communication flow effectively between teams. Technology & AI Enablement Research and recommend tools that improve productivity and efficiency. Assist with implementation of AI and automation solutions. Document workflows and support technology adoption initiatives. Help identify opportunities to streamline repetitive tasks and manual processes. Cross-Functional Business Support Support initiatives across multiple businesses within the Top Shelf Collective portfolio. Coordinate with vendors, partners, consultants, and service providers. Assist with operational reporting, project tracking, and administrative workflows. Take ownership of recurring responsibilities and continuously improve them over time. REQUIRED QUALIFICATIONS 4+ years of experience in operations, project management, executive support, business operations, or a similar role. Exceptional written and verbal English communication skills. Strong organizational and time management abilities. Demonstrated ability to manage multiple priorities simultaneously. Strong problem-solving, research, and analytical skills. High level of accountability and ownership. Ability to work independently and proactively identify solutions. Proficiency with Google Workspace, Microsoft Office, and modern collaboration tools. PREFERRED QUALIFICATIONS Experience supporting founders, executives, or business owners. Experience working in entrepreneurial, startup, or small business environments. Experience creating SOPs and operational documentation. Familiarity with AI tools such as ChatGPT, Claude, Gemini, or similar platforms. Exposure to vendor management, procurement, operations, or process improvement. Experience coordinating multiple projects across different departments or business units. IDEAL CANDIDATE PROFILE Proactive and highly resourceful. Naturally curious with a strong desire to learn. Comfortable operating in ambiguity and figuring things out independently. Strong attention to detail and follow-through. Excellent communicator who keeps stakeholders informed and aligned. Able to balance strategic thinking with hands-on execution. Process-oriented while remaining flexible and adaptable. Takes ownership of outcomes rather than simply completing assigned tasks. Excited by the opportunity to work directly with a business owner and support multiple projects. growing businesses. COMPENSATION & BENEFITS Environment: Work directly with the CEO of a growing portfolio of locally owned businesses and gain exposure to a wide variety of business operations, projects, and leadership initiatives. 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Houston:3555 Timmons Ln (320-4087) (320TX-4087)
3555 Timmons Ln
Ste 120
Houston, 77027-6466

" ], "certifications" : [ "CRC credentials", "LPC renewals" ], "timestamp" : "2026-06-15T05:04:55.948", "fingerprint" : "f9fd2496c6a8fef03fa4c200f3ca76e46138ab25f0ab707f2ba3c1bd446d371f", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=31642", "externalId" : "31642", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "TEMPORARY", "minimumEducation" : "High School", "technicalSkills" : "Windows, Personal computer", "professionalSkills" : [ "Case management", "Human services", "Rehabilitation support", "Caseload support", "Intake process", "Profile process", "Business relationships", "Service delivery tasks", "Needs assessments" ], "hardSkillsList" : [ "Technical case management", "Financial data analysis" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Technical case management", "level" : "intermediate" }, { "name" : "Financial data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Case management, Rehabilitation support, Service delivery", "majorSkillsList" : [ "Case management", "Rehabilitation support", "Service delivery" ], "coreResponsibilities" : "Perform complex social service, Perform case management, Perform human services, Perform rehabilitation support, Perform routine caseload support, Create technical case management forms, Maintain technical case management files, Review technical case management forms, Collect information for intake, Collect information for profile process, Maintain business relationships with providers, Maintain business relationships with customers, Maintain business relationships with staff, Prepare reports on monitored services, Review reports on monitored services, Provide casework services to Counselors, Assist in certification of service delivery, Utilize electronic case management system, Utilize agency supported software, Provide initial screening for individuals, Participate in Vocational Rehabilitation Services training, Furnish information regarding Texas Workforce Solutions, Furnish information regarding VRS Program, Mentor new rehabilitation assistants, Perform other related work", "teamCollaboration" : "Assists VR Counselors", "domainKnowledge" : "Vocational rehabilitation; Disabilities; Public vocational rehabilitation; Texas Workforce Solutions; VRS Program; Mental illness; Physical illness", "domainList" : [ "vocational-rehabilitation", "disabilities", "public-vocational-rehabilitation", "texas-workforce-solutions", "vrs-program", "mental-illness", "physical-illness" ], "domainSpecificKnowledge" : [ "Vocational rehabilitation", "Disabilities", "Public vocational rehabilitation", "Texas Workforce Solutions", "VRS Program", "Mental illness", "Physical illness" ], "toolProficiency" : [ "Agency supported software" ], "communicationSkills" : "Basic information", "continuousLearning" : "Tuition assistance program; FREE CEUs; Reimbursement for renewals", "specialRequirements" : "Travel 10% of the time, Some overnight travel", "outcomesObjectives" : "Achieve successful employment outcomes", "qualificationsBasic" : "Graduation from accredited college or university, Two years six months full-time experience in human services, One year full-time experience may be substituted for education", "qualificationsPreferred" : "Eighteen months experience in office practices, Experience applying purchasing case guidelines, Experience in case management support functions, Knowledge of community and government service delivery, Knowledge of mental illness, Ability to interpret highly complex policies, Ability to analyze financial data, Skill in interviewing, Skill in conducting needs assessments, Related work experience at all levels, Previous experience as rehabilitation assistant", "remoteFriendly" : false, "rawDescription" : "For Texas to be GREAT, we need the best and brightest talent like you! The public vocational rehabilitation (VR) program administered through the Texas Workforce Commission helps people with disabilities to prepare for, obtain, retain, and advance in employment. MAKE A DIFFERENCE AND HELP PEOPLE WITH VR According to the Department of Labor, the unemployment rate for people with disabilities was 12.6% in 2020. This jobless rate continues to be much higher than the rate for those without disabilities. PUBLIC SERVICE IN VR IS FOR YOU… -If you want to find meaningful work and contribute to a powerful mission. For more than 100 years VR has been helping individuals with disabilities achieve their employment goals! -If you are looking for career and advancement opportunities. 38% of employees in VR have 15+ years of seniority. There are various positions with career ladders and opportunities to specialize in areas of interest: Autism, Blind & Visual Impairments, Deaf & Hard of Hearing, Brain Injury, Foster Youth, Transition Students, Veterans. -If you need a comprehensive benefits package that offers competitive pay & benefits from health plans, life insurance, retirement programs, paid leave and holidays, and longevity pay. -If you have direct VR Counseling work experience, receive higher starting salary. -If you want to advance your education with our tuition assistance program. -FREE CEUs to maintain CRC credentials and reimbursement for CRC & LPC renewals. The mission of the Texas Workforce Commission (TWC) is to promote and support a workforce system that creates value and offers employers, individuals and communities the opportunity to achieve and sustain economic prosperity. To support our mission, we are seeking to fill a Part-time/Full-time TEMPORARY Caseload Coverage Rehabilitation Assistant (CCRA) position to join the Vocational Rehabilitation Department. This position is located at 3555 Timmons Lane, Houston, TX. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. YOU GAIN: - A Family Friendly Certified Workplace - Competitive starting salary: $4,333.33 a month full-time - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits The CCRA assists the assigned VR Counselors in providing services to customers to achieve successful employment outcomes. The CCRA provides basic information regarding VR programs, services, and referral information to customers and vendors. The ideal candidate will be detail oriented and have excellent planning/organizing/time management/communication skills with the ability to prioritize/coordinate work in an independent manner to achieve goals. GENERAL DUTIES: - Performs: Complex (journey-level) social service, case management, human services and rehabilitation support work; Routine caseload support service such as creating/maintaining/reviewing technical case management forms/files for accuracy utilizing the electronic case management system. - Collects information for intake/profile process. - Maintains appropriate business relationships with providers/businesses/customers/staff. - Prepares/reviews reports for accuracy on monitored services. - Provides: Casework services/assistance to VR Counselors in certification of eligibility; Service delivery tasks and utilize the electronic case management system and other agency supported software programs; Initial screening for individuals applying for VR service programs. - Participates in Vocational Rehabilitation Services training (as required). - Furnishes information regarding Texas Workforce Solutions (TWS)/VRS Program, services and requirements to applicants/customers/families/vendors/businesses/general public. - Mentors new rehabilitation assistants. - Performs other related work as assigned. PREFERRED QUALIFICATIONS: - Eighteen (18) months experience in office practices and office support work utilizing a personal computer in a Windows' based environment. - Experience in: Applying purchasing procedures; Case guidelines, regulations and policies; Case management support functions. - Knowledge of: Community and government service delivery systems; Mental illness and emotional components of physical illness. - Ability to: Interpret highly complex policies/procedures; Maintain confidentiality; Analyze/interpret highly complex financial data. - Skill in interviewing and in conducting individual needs assessments. - Related work experience at all levels is defined as case management support, purchasing and general knowledge of disabilities. - Previous experience as a rehabilitation assistant with the VR Division. MINIMUM QUALIFICATIONS: - Graduation from an accredited four-year college or university with major coursework plus two years and six months of full- time qualifying experience in human services, social science, business or a related field. - One year of full-time experience may be substituted for each year (30 semester hours) of education. Position may involve working hours other than 8:00AM-5:00PM, Monday-Friday and involves travel 10% of the time, including some overnight travel (Method of transportation is the responsibility of employee). VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf. HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Houston", "summaryDescription" : "Caseload Coverage Rehabilitation Assistant (Houston-Temporary) at Texas Workforce Commission. Skills: Case management, Rehabilitation support, Service delivery. Perform complex social service. Perform case management", "createdAt" : "2026-06-14T07:39:16.296", "lastUpdated" : "2026-06-15T05:04:55.948", "ingestTimestamp" : "2026-06-14T07:39:16.296", "mongoId" : "6960824e0937eae70e9c862f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 51996, "salaryAnnualMax" : 51996, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Technical case management", "Financial data analysis", "Mentoring", "Case management", "Rehabilitation support", "Service delivery", "Human services", "Caseload support", "Intake process", "Profile process", "Business relationships", "Service delivery tasks", "Needs assessments", "Vocational rehabilitation", "Disabilities", "Public vocational rehabilitation", "Texas Workforce Solutions", "VRS Program", "Mental illness", "Physical illness", "CRC credentials", "LPC renewals", "Agency supported software" ], "skillCount" : 23, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c9fa174d8ee00a09a02ae", "title" : "Chief of Staff to CEO", "company" : "Sciforium", "industry" : "Business", "salary" : { "min" : 170000.0, "max" : 230000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "timestamp" : "2026-06-16T01:07:47.953", "fingerprint" : "10fffd5d129dacdb12d3b8ca096d4383e9296104d9052f7fa96e064c1af63bae", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/sciforium/332d78ec-ef17-446d-97f1-6e729cab5745/application", "externalId" : "332d78ec-ef17-446d-97f1-6e729cab5745", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "rawDescription" : "Sciforium is an AI infrastructure company developing next-generation multimodal AI models and a proprietary, high-efficiency serving platform. Backed by multi-million-dollar funding and direct sponsorship from AMD with hands-on support from AMD engineers the team is scaling rapidly to build the full stack powering frontier AI models and real-time applications. THE ROLE As Chief of Staff to CEO, you will function as an extension of the CEO, combining elements of a strategic operator and a trusted right-hand partner. You’ll enable the CEO to focus on high-impact decisions by materializing and enforcing their vision, managing priorities, facilitating communication, and driving operational execution across the company. This role is ideal for someone who thrives in ambiguity, enjoys wearing multiple hats, and wants to play a pivotal role in building and scaling a company from the ground up. WHAT YOU’LL DO EXECUTIVE PARTNERSHIP & ENABLEMENT - Vision & Alignment: Materialize, structure, and enforce the CEO's vision and guidance across the organization. - Meeting Operations: Coordinate and facilitate high-stakes CEO meetings with other executives and external partners. Draft agendas, prepare materials, take notes, and drive full ownership of action items. - Strategic Research: Perform fundamental research on specialized topics requested by the CEO to inform decisions and new initiatives. - Executive Materials: Prepare high-quality executive materials, including pitch, sales, and investor update decks. - External Relations: Support and manage ongoing relations with investors and corporate partners. CORE OPERATIONS MANAGEMENT - Operational Ownership: Own, design, and continuously improve core business operations across key functions: - Recruitment & People: Manage talent pipelines, support hiring needs, and oversee employee onboarding and integration. - Financials & Sales: Track key seed-stage KPIs, build dashboards, and support sales operations. - Compliance: Ensure the company meets necessary regulatory and operational compliance standards. - Internal Tooling & Systems: Own and optimize the company's internal tech stack, with a focus on: - AI-driven automation and modern internal documentation. - HR and payroll systems. - Employee device management. OFFICE & EVENT OPERATIONS - Office Management: Oversee daily office operations and maintain building management relations. Manage inventory, desks, and A/V systems (collaborating with vendors where necessary). - Event Coordination: Plan and execute company events with vendor support, including team dinners, hackathons, and investor hosting. - Lightweight Logistics: Handle critical day-to-day administrative tasks, including travel arrangements and expense reports. QUALIFICATIONS - 5+ years of experience in operations, consulting, chief of staff, or high-level EA roles within fast-growing tech environments. - Tech & AI Savvy: Comfortable leveraging AI-driven automation tools and managing modern systems like Rippling and Apple device management. - Execution Focus: Proactive, resourceful, and entirely comfortable owning outcomes with minimal oversight. - Communication & Structure: Exceptional organizational skills with the ability to turn abstract ideas into structured, professional materials (decks, dashboards, reports). - Adaptability: Highly adaptable—thrives in fast-moving, ambiguous startup environments where priorities can shift quickly. - Bonus Points: Experience in early-stage startups, modern recruiting practices, or go-to-market (GTM) initiatives. BENEFITS INCLUDE - Medical, dental, and vision insurance - 401k plan - Daily lunch, snacks, and beverages - Flexible time off - Competitive salary and equity EQUAL OPPORTUNITY Sciforium is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.", "summaryDescription" : "Chief of Staff to CEO at Sciforium", "createdAt" : "2026-06-14T19:19:04.888", "lastUpdated" : "2026-06-16T01:07:47.953", "ingestTimestamp" : "2026-06-14T19:19:04.888", "mongoId" : "6a2c9fa174d8ee00a09a02ae", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 170000, "salaryAnnualMax" : 230000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a306457f292fd229cfa1268", "title" : "Junior Analysts to M&A Deal Advisory", "company" : "Deloitte", "industry" : "Management Consulting", "salary" : { "min" : 450000.0, "max" : 600000.0, "currency" : "SEK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Junior Analyst in M&A Deal Advisory in Stockholm, Sweden, adjusted for Deloitte's company size and industry." }, "location" : "Stockholm, Stockholms län, SE", "locations" : [ "Stockholm", "Stockholms län", "SE" ], "timestamp" : "2026-06-16T10:41:03.259", "fingerprint" : "a5b0feb46a67197f41b522217e0ba2f4a3fb85336592aade8aadd28a0f7dafc0", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/DeloitteNordic/744000132124924-junior-analysts-to-m-a-deal-advisory-aug-2026-", "externalId" : "744000132124924", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Stockholm", "state" : "Stockholms län", "country" : "Sweden", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "59.3251172,18.0710935" } ], "locationText" : "Stockholm, Stockholms län, Sweden", "employmentType" : "FULL_TIME", "minimumEducation" : "Master's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "M&A Strategy", "Due diligence", "Commercial due diligence", "Operational due diligence", "IT/Tech due diligence", "Carve-out planning", "Integration planning", "Value Creation Services", "Investment decisions", "Divestiture decisions", "Post-deal value creation", "Strategic thinking", "Change management" ], "hardSkillsList" : [ "Financial modeling" ], "softSkillsList" : [ "Goal-oriented", "Positive mindset" ], "hardSkills" : [ { "name" : "Financial modeling", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Goal-oriented" }, { "name" : "Positive mindset" } ], "majorSkills" : "M&A, Deal Advisory, Integration, Separation", "majorSkillsList" : [ "M&A", "Deal Advisory", "Integration", "Separation" ], "coreResponsibilities" : "Support clients through integration programmes, Support clients through separation programmes, Manage aspects of M&A process, Engage with stakeholders, Optimise deal value, Conduct high-quality research, Conduct analysis, Contribute to strategic insights, Develop rapport with clients, Develop trust with clients, Drive programme management, Prepare presentations, Facilitate workshops, Contribute to business development", "teamCollaboration" : "Work with colleagues; Work with clients; Work with investors", "projectManagementSkills" : [ "Programme management" ], "domainKnowledge" : "Mergers; Acquisitions; Divestitures; Transaction cycle; Deal lifecycle; Nordics market", "domainList" : [ "mergers", "acquisitions", "divestitures", "transaction-cycle", "deal-lifecycle", "nordics-market" ], "domainSpecificKnowledge" : [ "Mergers", "Acquisitions", "Divestitures", "Transaction cycle", "Deal lifecycle", "Nordics market" ], "toolProficiency" : [ "MS PowerPoint", "MS Excel" ], "communicationSkills" : "Written English; Spoken English; Written Swedish; Spoken Swedish; Written Scandinavian; Spoken Scandinavian", "continuousLearning" : "Structured training programme; Continuous learning; Continuous feedback; Guidance from experienced colleagues", "problemSolvingSkills" : "Problem-solving; Analytical skills", "qualificationsBasic" : "Master's degree with academic results, Excellent problem-solving skills, Excellent analytical skills, Proficiency in MS PowerPoint, Proficiency in MS Excel, Fluency in English, Fluency in Swedish or Scandinavian language", "qualificationsPreferred" : "Prior experience in strategy development, Prior experience in M&A lifecycle, Experience through management consulting, Experience through other internships, Swedish language fluency, Another Scandinavian language fluency", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Deloitte is a global leader in Audit & Assurance, Tax & Legal and Consultative Services. With more than 450,000 employees in over 150 countries, we help our clients and our communities solve complex problems and achieve ambitious goals through domain and industry expertise, global reach and alliances with the largest tech providers. What defines Deloitte is our drive to make a meaningful difference. For us, this means long-term development and results for our clients and their companies, ideas and actions that also contribute to positive societal development. It is also about empowering our people and promoting their development. At Deloitte Deal Advisory, we help clients maximise the value of their mergers, acquisitions and divestitures across the entire transaction cycle, including the below offerings: * M&A Strategy * Due diligence services, including: * Commercial due diligence * Operational due diligence * IT/Tech due diligence * Carve-out and integration planning and execution * Value Creation Services Our team combines expertise from strategy, finance, operations and technology to provide tailored, high-quality insights that inform investment and divestiture decisions, as well as post-deal value creation. Operating across the Nordics and in close collaboration with offices across the globe, we work seamlessly to deliver comprehensive solutions during critical phases of the deal lifecycle. We are seeking Analysts to join our Stockholm office in August 2026. In this role, you will support clients through integration and separation programmes, manage various aspects of the M&A process and engage with stakeholders to optimise deal value. You will conduct high-quality research and analysis, contributing to the delivery of strategic insights. Additionally, you will develop rapport and trust with clients, drive programme management, prepare presentations, facilitate workshops and contribute to business development activities that enhance Deloitte’s market presence across the region. ## Qualifications A successful candidate has the following qualities: * Completed MBA or Master’s degree with strong academic results * Excellent problem-solving and analytical skills * Prior experience in strategy development or any part of the M&A lifecycle is beneficial, e.g., through management consulting or other internships * Ability to work both independently and as part of a team * Flexibility in handling the demands of deal cycles * Proficiency in MS PowerPoint and Excel * Fluency in written and spoken English and preferably Swedish or another Scandinavian language * Can-do attitude, goal-oriented and positive mindset How you’ll grow As an Analyst with Deloitte Deal Advisory, you will be an integral part of a dynamic and growing team, contributing to successful mergers and divestitures across a range of industries. You will experience a steep learning curve in management advisory, strategic thinking and change management, with broad exposure to M&A projects in various industries and geographies. Working closely with colleagues, clients and investors worldwide, you will gain valuable international experience. We are expanding our Deal Advisory practice in Sweden, offering you the opportunity to play a key role in our growth across the Nordics. You will have the freedom to take on responsibility and grow in both client-facing and internal situations, with our full support to help you advance your career. We value honesty and direct communication and foster an inclusive team culture where contributions are recognised. ## Additional Information We offer As a part of Deloitte, you will gain access to the world’s largest consultancy network, meaning you will have colleagues all over the globe who you can utilise in order to develop yourself, our clients and our business. You will work with exciting and complex projects both on a global and Nordic level within a team that values your perspective. Your personal development and the opportunities that help you grow are of great importance to us. We offer you practical experience, a personal coach and a structured training programme that promotes continuous learning, as well as continuous feedback and guidance from more experienced colleagues. You will get the opportunity to be part of an organisation where we help our clients on their journey to become a more sustainable organisation. You also get to be involved in our own initiatives relating to climate and environmental work as well as social responsibility. How to apply Submit your application online as soon as possible. Your application should contain your: * CV * Cover letter * University grades - the grade document you upload should have been retrieved no more than 2 months ago In the first step, you upload your CV. In the next step, you upload your university transcripts (for courses completed so far) and cover letter. Please note that you need to submit all the requested documents for your application to be considered completed. Apply as soon as possible as we review applications on an ongoing basis. Upon submitting your application, you should receive a confirmation email from us. If you don't receive this email, we advise you to submit your application again. If you are applying for multiple positions with us, please clarify in your applications which role you are most interested in. Questions If you have any questions regarding the position, please contact Alice Nilsson Ingberg, at anilssoningberg@deloitte.se, or Sophie Karlerö Kolijn, Recruiter, at skarlero@deloitte.se. As a qualitative part of Deloitte's recruitment process, our final candidates undergo a background check, in order to increase awareness of our future employees, secure the working environment for our employees and meet regulatory requirements. The process for background checks is carried out in collaboration with ToFindOut. https://tofindout.se/en/background-check/. For the roles where university grades are requested a verification of the grades is made as a part of the recruitment process. If you have any questions, please contact the responsible recruiter. What impact will you make? Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. We do not just aspire to make solutions. We wish to create an impact that makes a positive and crucial difference for the people around us, our clients and our society. Deloitte is where you’ll find unlimited opportunities to succeed and realize your full potential.", "summaryDescription" : "Junior Analysts to M&A Deal Advisory at Deloitte. Skills: M&A, Deal Advisory, Integration, Separation. Support clients through integration programmes. Support clients through separation programmes", "postedDate" : "2026-06-15T07:08:28.000", "createdAt" : "2026-06-16T00:22:21.749", "lastUpdated" : "2026-06-16T10:41:03.259", "ingestTimestamp" : "2026-06-16T00:22:21.749", "mongoId" : "6a306457f292fd229cfa1268", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Financial modeling", "Goal-oriented", "Positive mindset", "M&A", "Deal Advisory", "Integration", "Separation", "M&A Strategy", "Due diligence", "Commercial due diligence", "Operational due diligence", "IT/Tech due diligence", "Carve-out planning", "Integration planning", "Value Creation Services", "Investment decisions", "Divestiture decisions", "Post-deal value creation", "Strategic thinking", "Change management", "Programme management", "Mergers", "Acquisitions", "Divestitures", "Transaction cycle", "Deal lifecycle", "Nordics market", "MS PowerPoint", "MS Excel" ], "skillCount" : 29, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306b30f292fd229cfcf9f0", "title" : "Commercial Loan Participation Manager", "company" : "Ent Credit Union", "industry" : "Financial Services", "salary" : { "min" : 135000.0, "max" : 158000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Apple Valley, MN, United States", "locations" : [ "Apple Valley", "MN", "United States" ], "certifications" : [ "CFA", "FRM" ], "timestamp" : "2026-06-16T09:24:40.174", "fingerprint" : "85d8bab5ade9b01d59914f19e2f982a15fff8f096a417c57c8a2c689f6ea2bb6", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/EntCreditUnion1/744000132280110-commercial-loan-participation-manager", "externalId" : "744000132280110", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Apple Valley", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.7319094,-93.2177200" } ], "locationText" : "Apple Valley, Minnesota, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "technicalSkills" : "Loan servicing software", "professionalSkills" : [ "Loan syndication", "Loan participation", "Risk assessment", "Financial analysis", "Portfolio management", "Negotiation", "Relationship management" ], "hardSkillsList" : [ "Loan documentation", "Loan underwriting", "Financial modeling", "Credit analysis" ], "hardSkills" : [ { "name" : "Loan documentation", "level" : "intermediate" }, { "name" : "Loan underwriting", "level" : "intermediate" }, { "name" : "Financial modeling", "level" : "intermediate" }, { "name" : "Credit analysis", "level" : "intermediate" } ], "majorSkills" : "Commercial loan participation, Loan syndication, Risk management", "majorSkillsList" : [ "Commercial loan participation", "Loan syndication", "Risk management" ], "coreResponsibilities" : "Manage commercial loan participation portfolio, Underwrite and approve loan participation requests, Negotiate participation agreements, Monitor loan performance and compliance, Identify and mitigate risks, Develop and maintain relationships with partners, Prepare reports on portfolio performance, Ensure compliance with regulations", "teamCollaboration" : "Internal credit teams; External financial institutions; Legal department", "domainKnowledge" : "Commercial lending; Loan syndication; Loan participations; Regulatory compliance; Financial instruments", "domainList" : [ "commercial-lending", "loan-syndication", "loan-participations", "regulatory-compliance", "financial-instruments" ], "domainSpecificKnowledge" : [ "Commercial lending", "Loan syndication", "Loan participations", "Regulatory compliance", "Financial instruments" ], "toolProficiency" : [ "Loan servicing software" ], "communicationSkills" : "Partner communication; Report preparation", "documentationSkills" : "Loan documentation", "problemSolvingSkills" : "Risk mitigation; Problem resolution", "outcomesObjectives" : "Maintain healthy loan participation portfolio; Ensure compliance with all regulations; Strengthen partner relationships", "qualificationsBasic" : "5+ years of experience in commercial loan operations, 3+ years of experience in loan syndication or participation, Bachelor's degree in Finance, Business, or related field, Experience with loan servicing software", "qualificationsPreferred" : "Master's degree preferred, Experience with commercial real estate lending", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click [here](https://wings.cutogether.com/). Responsible for developing strategic direction and implementation of commercial loan participation purchases and sales, as part of Wings overall Commercial growth strategy. Focus on creation and awareness of commercial loan participation opportunities. Fundamental to the position is the identification, development & maintenance of counterparty relationships with credit unions, banks, and other financial institutions. Essential Functions * Identify & develop network of direct relationships with credit unions, banks, & other fixed income investors * Build out and maintain participation program with staff and system needs to support growth of the portfolio. * Source and originate commercial loans that may be sold to other financial institutions * Ability to quickly assess commercial participation purchase opportunities for acceptable credit quality standards; Arrange and conduct site visits; Review and analyze risk * Design and negotiate terms and conditions of loan purchase and sale transactions for the benefit of Wings Financial * Partner with commercial analyst team for credit review presentation preparation. * Present credit presentations to obtain Wings Business Loan Review Committee approval of loan requests, modifications and renewals * Collaborate with internal and external legal counsel to negotiate agreements needed to conduct transactions and manage partnerships * In conjunction with Credit Risk team, clarify and recommend enhancements to policies, standards & procedures to ensure efficient & effective governance & operational controls * Develop and maintain working relationships with team members in Commercial Lending and operations, as well as throughout Wings. * Develop and manage reporting on commercial participation loans, purchased and sold * Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act. ## Qualifications Minimum Formal Qualifications for this Position: * Bachelor's Degree or equivalent work experience as demonstrated by increased levels of accountability, knowledge. * 5+ years of commercial lending experience, demonstrated experience in originating and/or managing participation lending. * Syndication lending experience is preferred to support future department growth. * Bondable. Technical or Specialized Knowledge/Skills: * Proficient in the use of personal computer and software including Microsoft Word, Excel, PowerPoint, Internet Browsers and Outlook. * Maintains current knowledge of Federal and State laws and regulations, as well as industry best practices, including BSA, AML, Patriot Act, CIP, and OFAC regulations and guidelines. * Working knowledge of Cash Management and Commercial Deposit Account services and products. * Desire, ability, and experience in working with people in a professional setting as demonstrated by a positive, enthusiastic attitude, exceptional interpersonal skills, professional business appearance and previous work experience. * communication skills. * Strong organizational skills and attention to detail. * Excellent oral and written communication skills; comfortable working with people at all organizational levels; able to develop and maintain good working relationships with all levels of organizational staff. * Member Focused: Proven ability to build strong customer/member relationships and delivering customer/member-centric solutions. * Collaboration: Known for building partnerships and working collaboratively with others to meet shared objectives. * Action Oriented: Proven track record of taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. * Situational Adaptability: Ability to adapt approach and demeanor in real time to match the shifting demands of different situations. ## Additional Information PAY RANGE: $135-158k (S18) plus 15% annual target bonus. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, location and internal pay equity. BENEFITS: * Generous 401(k) match * 401k Discretionary Profit Sharing * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Short Term and Long Term Disability * Health Savings Account with company contribution * Employee Assistance Program * Paid Vacation, Sick, Floating Holidays and Volunteer Time Off * Paid Holidays * Tuition Reimbursement * Paid Parental Leave We anticipate this position to close on 06/22/2026. Please submit your application at your earliest convenience to be considered. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.", "summaryDescription" : "Commercial Loan Participation Manager at Ent Credit Union. Skills: Commercial loan participation, Loan syndication, Risk management. Manage commercial loan participation portfolio. Underwrite and approve loan participation requests", "postedDate" : "2026-06-15T20:18:18.000", "createdAt" : "2026-06-15T23:52:07.701", "lastUpdated" : "2026-06-16T09:24:40.174", "ingestTimestamp" : "2026-06-15T23:52:07.701", "mongoId" : "6a306b30f292fd229cfcf9f0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 158000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Loan documentation", "Loan underwriting", "Financial modeling", "Credit analysis", "Commercial loan participation", "Loan syndication", "Risk management", "Loan participation", "Risk assessment", "Financial analysis", "Portfolio management", "Negotiation", "Relationship management", "Commercial lending", "Loan participations", "Regulatory compliance", "Financial instruments", "CFA", "FRM", "Loan servicing software" ], "skillCount" : 20, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305e5df292fd229cf6ff48", "title" : "Commercial Loan Participation Manager", "company" : "Ent Credit Union", "industry" : "Financial Services", "salary" : { "min" : 135000.0, "max" : 158000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Apple Valley, MN, United States", "locations" : [ "Apple Valley", "MN", "United States" ], "timestamp" : "2026-06-16T10:18:18.490", "fingerprint" : "8759ca0808bec206379ef71b9767571492e8e14b23962f01b7f18b6338c2e29f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/EntCreditUnion1/744000132280110-commercial-loan-participation-manager", "externalId" : "744000132280110", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Apple Valley", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.7319094,-93.2177200" } ], "locationText" : "Apple Valley, Minnesota, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "technicalSkills" : "Loan servicing software, Loan syndication software", "professionalSkills" : [ "Loan operations", "Loan participation", "Risk management", "Financial analysis", "Portfolio management", "Relationship management" ], "hardSkillsList" : [ "Loan documentation", "Loan underwriting", "Financial reporting", "Regulatory compliance" ], "hardSkills" : [ { "name" : "Loan documentation", "level" : "intermediate" }, { "name" : "Loan underwriting", "level" : "intermediate" }, { "name" : "Financial reporting", "level" : "intermediate" }, { "name" : "Regulatory compliance", "level" : "intermediate" } ], "majorSkills" : "Loan participation, Commercial lending, Risk assessment", "majorSkillsList" : [ "Loan participation", "Commercial lending", "Risk assessment" ], "coreResponsibilities" : "Manage commercial loan participation operations, Oversee loan boarding and servicing, Monitor loan performance and compliance, Analyze loan participation agreements, Facilitate loan settlements and payments, Develop and maintain loan participation policies, Collaborate with internal and external partners, Identify and mitigate risks, Prepare financial reports, Ensure regulatory compliance", "teamCollaboration" : "Internal departments; External financial institutions; Legal counsel", "domainKnowledge" : "Commercial loan products; Loan participation agreements; Regulatory requirements; Financial markets", "domainList" : [ "commercial-loan-products", "loan-participation-agreements", "regulatory-requirements", "financial-markets" ], "domainSpecificKnowledge" : [ "Commercial loan products", "Loan participation agreements", "Regulatory requirements", "Financial markets" ], "toolProficiency" : [ "Loan servicing software", "Loan syndication software", "Microsoft Office Suite" ], "communicationSkills" : "Written communication; Verbal communication; Presentation skills", "documentationSkills" : "Loan documentation; Policy development", "problemSolvingSkills" : "Risk mitigation; Process improvement", "outcomesObjectives" : "Ensure efficient loan participation operations; Minimize operational risk; Maintain strong partner relationships; Achieve departmental goals", "qualificationsBasic" : "5+ years of experience in commercial loan operations, 3+ years of experience in loan participation, Bachelor's degree in Finance, Business, or related field, Experience with loan servicing software", "qualificationsPreferred" : "Master's degree preferred, Experience with loan syndication software preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click [here](https://wings.cutogether.com/). Responsible for developing strategic direction and implementation of commercial loan participation purchases and sales, as part of Wings overall Commercial growth strategy. Focus on creation and awareness of commercial loan participation opportunities. Fundamental to the position is the identification, development & maintenance of counterparty relationships with credit unions, banks, and other financial institutions. Essential Functions * Identify & develop network of direct relationships with credit unions, banks, & other fixed income investors * Build out and maintain participation program with staff and system needs to support growth of the portfolio. * Source and originate commercial loans that may be sold to other financial institutions * Ability to quickly assess commercial participation purchase opportunities for acceptable credit quality standards; Arrange and conduct site visits; Review and analyze risk * Design and negotiate terms and conditions of loan purchase and sale transactions for the benefit of Wings Financial * Partner with commercial analyst team for credit review presentation preparation. * Present credit presentations to obtain Wings Business Loan Review Committee approval of loan requests, modifications and renewals * Collaborate with internal and external legal counsel to negotiate agreements needed to conduct transactions and manage partnerships * In conjunction with Credit Risk team, clarify and recommend enhancements to policies, standards & procedures to ensure efficient & effective governance & operational controls * Develop and maintain working relationships with team members in Commercial Lending and operations, as well as throughout Wings. * Develop and manage reporting on commercial participation loans, purchased and sold * Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act. ## Qualifications Minimum Formal Qualifications for this Position: * Bachelor's Degree or equivalent work experience as demonstrated by increased levels of accountability, knowledge. * 5+ years of commercial lending experience, demonstrated experience in originating and/or managing participation lending. * Syndication lending experience is preferred to support future department growth. * Bondable. Technical or Specialized Knowledge/Skills: * Proficient in the use of personal computer and software including Microsoft Word, Excel, PowerPoint, Internet Browsers and Outlook. * Maintains current knowledge of Federal and State laws and regulations, as well as industry best practices, including BSA, AML, Patriot Act, CIP, and OFAC regulations and guidelines. * Working knowledge of Cash Management and Commercial Deposit Account services and products. * Desire, ability, and experience in working with people in a professional setting as demonstrated by a positive, enthusiastic attitude, exceptional interpersonal skills, professional business appearance and previous work experience. * communication skills. * Strong organizational skills and attention to detail. * Excellent oral and written communication skills; comfortable working with people at all organizational levels; able to develop and maintain good working relationships with all levels of organizational staff. * Member Focused: Proven ability to build strong customer/member relationships and delivering customer/member-centric solutions. * Collaboration: Known for building partnerships and working collaboratively with others to meet shared objectives. * Action Oriented: Proven track record of taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. * Situational Adaptability: Ability to adapt approach and demeanor in real time to match the shifting demands of different situations. ## Additional Information PAY RANGE: $135-158k (S18) plus 15% annual target bonus. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, location and internal pay equity. BENEFITS: * Generous 401(k) match * 401k Discretionary Profit Sharing * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Short Term and Long Term Disability * Health Savings Account with company contribution * Employee Assistance Program * Paid Vacation, Sick, Floating Holidays and Volunteer Time Off * Paid Holidays * Tuition Reimbursement * Paid Parental Leave We anticipate this position to close on 06/22/2026. Please submit your application at your earliest convenience to be considered. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.", "summaryDescription" : "Commercial Loan Participation Manager at Ent Credit Union. Skills: Loan participation, Commercial lending, Risk assessment. Manage commercial loan participation operations. Oversee loan boarding and servicing", "postedDate" : "2026-06-15T20:18:18.000", "createdAt" : "2026-06-15T23:46:42.549", "lastUpdated" : "2026-06-16T10:18:18.490", "ingestTimestamp" : "2026-06-15T23:46:42.549", "mongoId" : "6a305e5df292fd229cf6ff48", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 158000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Loan documentation", "Loan underwriting", "Financial reporting", "Regulatory compliance", "Loan participation", "Commercial lending", "Risk assessment", "Loan operations", "Risk management", "Financial analysis", "Portfolio management", "Relationship management", "Commercial loan products", "Loan participation agreements", "Regulatory requirements", "Financial markets", "Loan servicing software", "Loan syndication software", "Microsoft Office Suite" ], "skillCount" : 19, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8cfe74d8ee00a0977dea", "title" : "Head of Support", "company" : "Perplexity", "industry" : "Customer Success & Support", "salary" : { "min" : 200000.0, "max" : 275000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco", "New York City" ], "timestamp" : "2026-06-15T03:30:52.288", "fingerprint" : "c97d6dd7813050d06e6ac616342e1cff31edc0483fd0b9a383025aa1f8aa79e6", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/perplexity/bcc12200-ea58-4a31-8f90-1f7c4ce49d51/application", "externalId" : "bcc12200-ea58-4a31-8f90-1f7c4ce49d51", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AI tooling, Automation", "professionalSkills" : [ "Customer judgment", "Technical judgment", "Written communication" ], "hardSkillsList" : [ "Support operations" ], "hardSkills" : [ { "name" : "Support operations", "level" : "intermediate" } ], "majorSkills" : "Customer Success, Support leadership", "majorSkillsList" : [ "Customer Success", "Support leadership" ], "coreResponsibilities" : "Lead support function, Build operating model, Coach and develop team, Own support AI tooling, Partner with Sales, Partner with Customer Success, Partner with Product, Partner with Engineering, Partner with RevOps, Improve Enterprise support, Scale consumer support, Hire thoughtfully, Serve as escalation leader", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Enterprise software", "domainList" : [ "enterprise-software" ], "domainSpecificKnowledge" : [ "Enterprise software" ], "toolProficiency" : [ "Help desk systems" ], "communicationSkills" : "Written communication", "qualificationsBasic" : "8+ years customer support experience, 4+ years managing support teams, Experience building support processes, Technical fluency, Experience using AI/automation", "remoteFriendly" : true, "rawDescription" : "Perplexity is looking for a Head of Support to build one high-quality, scalable support experience across Enterprise and consumer customers. This person will bring together support teams, workflows, and tooling into a focused operating model that helps customers succeed, improves the product, and unlocks growth. This is a hands-on leadership role for someone who can build the support machine, not just run the queue. You will own the team, the systems, the feedback loops, and the AI tools that help Perplexity deliver great support without scaling headcount linearly. RESPONSIBILITIES - Lead Perplexity’s support function across Enterprise and consumer customers. - Build one operating model for queues, coverage, escalations, SLAs, QA, reporting, and team performance. - Coach and develop a distributed team with a high bar for customer empathy, technical judgment, speed, and written communication. - Own support AI tooling, including support bot agents, AI-assisted triage, routing, knowledge retrieval, and agent workflows. - Partner with Sales, Customer Success, Product, Engineering, and RevOps to turn customer pain and ticket trends into better product and customer experiences. - Improve high-touch Enterprise support while scaling high-volume consumer support through better tooling, documentation, and automation. - Hire thoughtfully as the business grows, balancing team growth with process, product, and AI leverage. - Serve as an escalation leader for complex, high-priority, or ambiguous customer issues. WHAT WE’RE LOOKING FOR - 8+ years in customer support, technical support, customer experience, or support operations at a fast-growing technology company. - 4+ years managing support teams, ideally across multiple support motions, distributed teammates, contractors, or technical specialists. - Experience building support processes, escalation paths, knowledge systems, QA routines, reporting, and team operating rhythms from an early or scaling stage. - Strong technical fluency and comfort working with Product and Engineering on bugs, escalations, admin workflows, enterprise software, and customer-impacting issues. - Experience using AI, automation, help desk systems, or support operations workflows to improve customer experience and team efficiency. - High ownership, strong customer judgment, and comfort operating in ambiguity.", "summaryDescription" : "Head of Support at Perplexity. Skills: Customer Success, Support leadership. Lead support function. Build operating model", "createdAt" : "2026-06-13T22:11:39.787", "lastUpdated" : "2026-06-15T03:30:52.288", "ingestTimestamp" : "2026-06-13T22:11:39.787", "mongoId" : "6a2c8cfe74d8ee00a0977dea", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 200000, "salaryAnnualMax" : 275000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Support operations", "Customer Success", "Support leadership", "Customer judgment", "Technical judgment", "Written communication", "Enterprise software", "Help desk systems" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c9fe674d8ee00a09a0cbf", "title" : "Director of Support", "company" : "Boom", "industry" : "GTM", "salary" : { "min" : 110000.0, "max" : 160000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Austin Texas", "locations" : [ "Austin Texas" ], "timestamp" : "2026-06-15T03:22:49.590", "fingerprint" : "6fcfeaa7afc117cc13e9fefe8d1ed619ce694d759ea5ccc5e109433ad9ee0836", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/boom/7b1c6bac-1bcc-4bb0-888b-2412c6c7a789/application", "externalId" : "7b1c6bac-1bcc-4bb0-888b-2412c6c7a789", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "AI-assisted resolution", "professionalSkills" : [ "Customer service", "Customer retention", "Customer satisfaction", "Value realization", "Applicant underwriting", "Rent payment reporting", "Rent reporting", "Product integrations", "Customer relationships", "Support strategy", "Support metrics", "Support execution", "Customer experience", "Customer segments", "Product development", "Engineering improvements", "Client onboarding", "Vendor assessments" ], "hardSkillsList" : [ "Support metrics monitoring", "SLA management", "CSAT management", "Time-to-resolution management", "First-response time management", "Contact rate management" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Support metrics monitoring", "level" : "intermediate" }, { "name" : "SLA management", "level" : "intermediate" }, { "name" : "CSAT management", "level" : "intermediate" }, { "name" : "Time-to-resolution management", "level" : "intermediate" }, { "name" : "First-response time management", "level" : "intermediate" }, { "name" : "Contact rate management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer support leadership, Support operations management, Customer experience strategy, Customer advocacy", "majorSkillsList" : [ "Customer support leadership", "Support operations management", "Customer experience strategy", "Customer advocacy" ], "coreResponsibilities" : "Lead support team, Set priorities, Coach team, Onboard new talent, Manage internal training, Serve as escalation point, Manage support Jira tickets, Handle complex inquiries, Unblock issues, Execute save strategies, Handle technical issues, Maintain 24/7 coverage, Manage support delivery, Evolve support delivery, Monitor support metrics, Improve SLAs, Improve CSAT, Improve time-to-resolution, Improve first-response time, Improve contact rate, Report on metrics, Drive change for customers, Rethink support provision, Improve AI-assisted resolution, Build proactive support, Implement in-product help, Execute tiered escalation, Run help center, Keep help center current, Launch new support channels, Launch new support formats, Understand top support issues, Translate issues to tickets, Partner with CS team, Support CS on onboarding, Support CS on ongoing support, Lead strategic projects, Implement new platforms, Implement new tooling, Run vendor assessments, Stand up support for new products", "teamCollaboration" : "Partner with Customer Success; Partner with Product; Partner with Engineering", "projectManagementSkills" : [ "Strategic projects" ], "domainKnowledge" : "PropTech; FinTech; Regulated consumer environment", "domainList" : [ "proptech", "fintech", "regulated-consumer-environment" ], "domainSpecificKnowledge" : [ "PropTech", "FinTech", "Regulated consumer environment" ], "toolProficiency" : [ "Jira", "Intercom", "Zendesk", "Hubspot", "Pylon" ], "communicationSkills" : "Translate customer needs; Handle escalations; Handle inquiries", "documentationSkills" : "Help center maintenance", "continuousLearning" : "Company-sponsored training; Development opportunities", "innovationCreativity" : "Rethink how Boom provides support; Improve existing AI-assisted resolution; Build proactive support; In-product help", "problemSolvingSkills" : "Troubleshoot technical issues; Resolve customer issues", "specialRequirements" : "Schedule flexibility for escalations, Handle 24/7 support escalations", "outcomesObjectives" : "Improve SLAs; Improve CSAT; Improve time-to-resolution; Improve first-response time; Improve contact rate; Drive change for end customers; Faster resolution; Higher satisfaction", "qualificationsBasic" : "5+ years customer support, 3+ years leading support teams, Experience supporting multiple customer types, Experience implementing support platform, Experience leading strategic projects, Written and verbal communication skills", "qualificationsPreferred" : "Experience at high-growth startup, Intercom / Fin experience preferred, Experience in PropTech, Experience in fintech, Experience in regulated consumer environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT THE JOB OUR MISSION Boom https://www.boompay.app/ is on a mission to level the playing field for the 110+ million renters in the US by making housing more flexible, affordable, and rewarding. Boom is building a suite of rental financial services for renters and property managers, including applicant underwriting, rent payment reporting, rent reporting-as-a-service, and a number of integrations with the largest property management systems (PMS). Boom serves renters through the Boom App and property managers via the Boom Platform. Boom is led by second-time founder Rob Whiting https://www.linkedin.com/in/robwhiting/ (ex-BCG, Rubicon). It’s backed by investors such as Starting Line https://www.startingline.vc/, Clocktower Ventures https://www.clocktowerventures.com/, Mischief VC https://www.mischief.xyz/ (CEO of Plaid Zach Perret’s fund), Gilgamesh Ventures https://www.gilgameshvc.com/ (Petal co-founders), and angels such as William Hockey (CEO of Column, founder/former CTO of Plaid) and Harry Stebbings. Boom has been profiled by Inman https://www.inman.com/2023/10/30/new-boom-api-to-scale-reporting-of-tenant-payments-to-credit-bureaus/, Business Insider https://www.businessinsider.com/boom-pitch-deck-fintech-credit-builder-seed-2023-6, HousingWire https://www.housingwire.com/articles/rent-reporting-platform-boom-raises-4-5m-in-seed-round/, and more. OPPORTUNITY The Director of Support is the US point person for Boom’s support function and the leader responsible for evolving how Boom shows up for every customer it serves – applicants, renters, and property managers. You’ll own the strategy, the metrics, and the day-to-day execution of a function that touches every product (BoomScreen, BoomReport, the Boom App, and the Boom Platform) and every customer segment. You’ll lead a US-based support team, serve as the escalation point for our offshore operations team in the Philippines, and partner closely with Customer Success, Product, and Engineering to turn support from a cost center into a competitive advantage. WHAT YOU’LL DO - Lead the support team. Serve as the US point person for the existing support team of ~25. This includes setting priorities, coaching the team, onboarding new talent, and raising the bar on quality and speed to provide strong customer service. Additionally, manage internal training for new and existing products. - Serve as the escalation point for customer issues. Roll up sleeves and work daily alongside Boom’s offshore operations team in the Philippines to manage support Jira tickets, handle complex customer inquiries, unblock issues, execute save strategies, handle technical issues, and maintain 24/7 coverage. - Own the customer experience and channels across segments. Manage and evolve how support is delivered to applicants, renters, and B2B (property managers) customers, recognizing each segment has different needs, expectations, and SLAs. - Own the metrics. Monitor and continuously improve SLAs, CSAT, time-to-resolution, first-response time, contact rate, and other key support metrics. Manage and report out on priority metrics using Boom’s support dashboard and use them to drive change for the end customers. - Rethink how Boom provides support. Bring a point of view on what world-class support looks like in 2026 (e.g. improve existing AI-assisted resolution, build proactive support, in-product help, and execute a tiered escalation model for cross-team support. - Run the help center. Keep Boom’s help center current, comprehensive, and digestible. Identify and launch new support channels and formats that drive faster resolution and higher satisfaction. - Be the voice of the customer. Understand the top support issues and topics across products and segments, and translate them into priorities and tickets for Product and Engineering to improve the product. - Partner with Customer Success. Support the CS team on client onboarding and ongoing support to ensure onboarding and ongoing support transitions feel a unified Boom experience. - Lead strategic projects. Own the major initiatives in the support domain: implementing new platforms and tooling, running vendor assessments, and standing up support for new Boom products as they launch. WHAT YOU’LL NEED - Minimum 5+ years in customer support, with 3+ years leading and managing support teams, ideally including offshore or globally distributed teams - Track record of owning and improving the full set of support metrics (SLA, CSAT, time-to-resolution, handling time) - Experience supporting multiple customer types (consumer and B2B) is strongly preferred - Experience at at high-growth startup is preferred, with emphasis on experience in the Customer Support / Customer Operations / Technical Support domains - Hands-on experience implementing and/ or managing a modern support platform (Multi-channel, including help center / KB platforms such as Intercom, Zendesk, Hubspot, Pylon, or similar). Intercom / Fin experience is preferred - Experience leading strategic projects (This role with include implementing support ticketing, AI-assisted support, and further building out customer support analytics) - Strong written and verbal communication; able to translate customer needs into clear Jira tickets and handle customer escalations and inquiries directly - Schedule flexibility to handle escalations as needed, given Boom provides 24/7 support - Experience in PropTech, fintech, or a regulated consumer environment is a plus - Based in (or willing to relocate to) Austin, TX; Boom is an in-office company BENEFITS OF WORKING AT BOOM - Competitive salary with stock options - Full healthcare coverage (health, dental, vision) including 50% coverage for dependents - 15 days of Paid Time Off (PTO) per year + 3 sick days + all US federal holidays (11 in total) (note: we think unlimited PTO is BS and causes some employees to feel guilty when they take it) - Company-issued laptop/MacBook - Company-sponsored training & development - Regular off-sites, retreats, and other company-sponsored events and travel opportunities", "summaryDescription" : "Director of Support at Boom. Skills: Customer support leadership, Support operations management, Customer experience strategy, Customer advocacy. Lead support team. Set priorities", "createdAt" : "2026-06-13T21:32:35.308", "lastUpdated" : "2026-06-15T03:22:49.590", "ingestTimestamp" : "2026-06-13T21:32:35.308", "mongoId" : "6a2c9fe674d8ee00a09a0cbf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 110000, "salaryAnnualMax" : 160000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Support metrics monitoring", "SLA management", "CSAT management", "Time-to-resolution management", "First-response time management", "Contact rate management", "Leadership", "Customer support leadership", "Support operations management", "Customer experience strategy", "Customer advocacy", "Customer service", "Customer retention", "Customer satisfaction", "Value realization", "Applicant underwriting", "Rent payment reporting", "Rent reporting", "Product integrations", "Customer relationships", "Support strategy", "Support metrics", "Support execution", "Customer experience", "Customer segments", "Product development", "Engineering improvements", "Client onboarding", "Vendor assessments", "Strategic projects", "PropTech", "FinTech", "Regulated consumer environment", "Jira", "Intercom", "Zendesk", "Hubspot", "Pylon" ], "skillCount" : 38, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.97 }, { "id" : "6a307e9cf292fd229c050d79", "title" : "Director of Clinician Support & Success", "company" : "AnswersNow", "industry" : "Clinical", "salary" : { "min" : 117000.0, "max" : 136500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T10:46:50.188", "fingerprint" : "dc39b1869e804a128e26bfc9636455123f7f9c731f802e691b827b8ae81ac6dc", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/answersnow/93bfe821-f961-473e-bed6-668f50bdb78a/application", "externalId" : "93bfe821-f961-473e-bed6-668f50bdb78a", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Director", "technicalSkills" : "AI tools, AI-supported workflows, AI-driven automation, Administrative tools, AI-powered sentiment analysis", "professionalSkills" : [ "Clinician engagement strategy", "Operational efficiency", "Provider network management", "Performance optimization", "Professional development", "Provider relations" ], "hardSkillsList" : [ "Clinical operations", "Workflow optimization", "Training module creation", "Performance dashboard creation", "Capacity optimization", "Continuity of care", "Clinician support experience", "Burnout mitigation", "SOP standardization", "Documentation burden reduction", "Sentiment analysis", "Problem-solving", "Performance concerns resolution", "Clinical standards synchronization", "Provider competency frameworks" ], "hardSkills" : [ { "name" : "Clinical operations", "level" : "intermediate" }, { "name" : "Workflow optimization", "level" : "intermediate" }, { "name" : "Training module creation", "level" : "intermediate" }, { "name" : "Performance dashboard creation", "level" : "intermediate" }, { "name" : "Capacity optimization", "level" : "intermediate" }, { "name" : "Continuity of care", "level" : "intermediate" }, { "name" : "Clinician support experience", "level" : "intermediate" }, { "name" : "Burnout mitigation", "level" : "intermediate" }, { "name" : "SOP standardization", "level" : "intermediate" }, { "name" : "Documentation burden reduction", "level" : "intermediate" }, { "name" : "Sentiment analysis", "level" : "intermediate" }, { "name" : "Problem-solving", "level" : "intermediate" }, { "name" : "Performance concerns resolution", "level" : "intermediate" }, { "name" : "Clinical standards synchronization", "level" : "intermediate" }, { "name" : "Provider competency frameworks", "level" : "intermediate" } ], "majorSkills" : "Clinician support, Clinical operations, Provider network, Burnout mitigation", "majorSkillsList" : [ "Clinician support", "Clinical operations", "Provider network", "Burnout mitigation" ], "coreResponsibilities" : "Support clinician onboarding, Complete initial training, Complete ongoing training, Support timely licensure applications, Support accurate licensure approvals, Train clinicians on products, Train clinicians on tools, Train clinicians on technology, Serve as operational owner, Optimize clinician schedules, Optimize clinician capacity, Coordinate clinician coverage, Ensure clinicians use tools, Ensure clinicians use resources, Monitor clinician support experience, Improve clinician support experience, Define clinician engagement strategy, Define clinician retention strategy, Identify operational friction points, Mitigate organizational barriers, Establish Clinician Success Playbook, Standardize SOPs for support, Standardize SOPs for development, Standardize SOPs for performance, Leverage AI for automation, Reduce documentation burden, Maximize capacity for care, Harness AI for sentiment analysis, Monitor clinician morale, Intervene proactively, Provide targeted support, Act as senior escalation point, Resolve professional conflicts, Resolve performance concerns, Partner with clinical leadership, Synchronize support initiatives", "teamCollaboration" : "Cross-functional teams; Clinical leadership partnership", "domainKnowledge" : "Autism therapy; Virtual ABA therapy; Behavioral health operations; Digital health; Telehealth", "domainList" : [ "autism-therapy", "virtual-aba-therapy", "behavioral-health-operations", "digital-health", "telehealth" ], "domainSpecificKnowledge" : [ "Autism therapy", "Virtual ABA therapy", "Behavioral health operations", "Digital health", "Telehealth" ], "toolProficiency" : [ "AI tools", "AI-supported workflows", "AI-driven automation", "Administrative tools", "AI-powered sentiment analysis" ], "communicationSkills" : "Clear guidance; Supportive guidance", "documentationSkills" : "Documentation burden reduction", "problemSolvingSkills" : "Strategic problem-solving; Creative solutions; Problem-solving", "outcomesObjectives" : "Reduce documentation burden; Mitigate burnout; Support high quality care; Meet utilization goals; Drive provider satisfaction; Reduce turnover; Ensure clinical stability; Maximize capacity for care; Monitor clinician morale; Ensure synchronized initiatives", "qualificationsBasic" : "Bachelor's degree or equivalent, 3-5 years supporting clinicians, Behavioral health operations background, Designing, implementing, optimizing workflows, Leveraging AI tools for operations, Identify operational bottlenecks, Develop data-driven solutions, Creating standardized training modules, Creating clinical manuals, Creating performance dashboards, Translate technical/operational changes", "qualificationsPreferred" : "Digital health experience, Telehealth experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Director of Clinician Support & Success Remote, Anywhere in the US About AnswersNow At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress. Our team operates fully remote—meaning you’ll have the flexibility to work from the comfort of home. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you! Why this role matters: AnswersNow is seeking an operational and clinically-minded Director of Clinician Support & Success to champion our provider network. In this role, you will define our end-to-end clinician engagement strategy, leveraging AI-driven tools to reduce documentation burdens, actively mitigate burnout, and support clinicians to provide high quality clinical care. We are looking for a strategic problem-solver who can seamlessly bridge clinician efficiency and success with operational efficiency—ensuring our providers are fully supported, trained, and optimized from day one. You will serve as the ultimate advocate for our clinicians, ensuring they have the resources, coverage, and frictionless technology needed to deliver life-changing care and meet utilization goals within a fast-paced environment. Job Details - W2 Employee - Full-Time - 100% Remote Job Requirements - Education: Bachelor's degree or equivalent in education and experience - Experience: Minimum of 3-5 years of experience directly supporting clinicians within a digital health or telehealth environment. - Clinical Operations: Strong background in behavioral health operations (e.g., ABA, therapy, or related clinical services). Proven track record of designing, implementing, and optimizing complex clinical workflows to improve efficiency at scale. - AI Literacy: Practical experience leveraging AI tools to streamline operations. - Strategic Problem-Solver: Exceptional ability to identify operational bottlenecks and develop creative, data-driven solutions. - Training & Governance: Significant experience creating standardized training modules, clinical manuals, and performance dashboards. - Communication: Ability to translate technical or operational changes into clear, supportive guidance for clinical teams. What You’ll Do - Support clinician onboarding and completion of initial and ongoing training. - Support timely and accurate clinician licensure applications and approvals. - Ensure clinicians are trained on company products, tools, and technology, including AI-supported workflows. - Serve as the operational owner of clinician support across platform, portal, and technical questions. - Help optimize clinician schedules and capacity to support success and utilization. - Coordinate clinician coverage during time off to maintain continuity of care for clients. - Ensure clinicians are using available tools and resources to maximize clinical success. - Monitor and improve clinician support experience, including clinician NPS and related feedback trends. - Define the end-to-end clinician engagement and retention strategy to drive long-term provider satisfaction, reduce turnover, and ensure clinical stability for families. - Proactively identify and mitigate operational friction points or organizational barriers that contribute to clinician burnout or impede the delivery of high-quality care. - Establish the \"Clinician Success Playbook,\" standardizing SOPs for support, professional development, and performance optimization that can be scaled as the provider network grows. - Leverage AI-driven automation and administrative tools to reduce the \"documentation burden\" on clinicians, maximizing their capacity for direct client care. - Harness AI-powered sentiment analysis and feedback loops to monitor clinician morale in real-time, allowing for proactive leadership interventions and targeted support. - Act as the senior escalation point for complex provider relations issues, utilizing high-level coaching and creative problem-solving to resolve professional conflicts or performance concerns. - Partner with clinical leadership to ensure that all clinician support initiatives are synchronized with the organization's clinical standards and provider competency frameworks. What we Offer - $117,000 - $136,500 annual salary - Fully remote – work from anywhere in the U.S. - Flexible hours with an async-friendly team culture More About AnswersNow AnswersNow welcomes applicants of all backgrounds, experiences, and abilities. We believe a diverse team is a strong team, and are committed to provide a fair and equitable experience for every candidate. If you require reasonable accommodations at any stage, we encourage you to reach out. We’re here to support! Learn more about us at getanswersnow.com http://getanswersnow.com.", "summaryDescription" : "Director of Clinician Support & Success at AnswersNow. Skills: Clinician support, Clinical operations, Provider network, Burnout mitigation. Support clinician onboarding. Complete initial training", "createdAt" : "2026-06-16T01:59:42.660", "lastUpdated" : "2026-06-16T10:46:50.188", "ingestTimestamp" : "2026-06-16T01:59:42.660", "mongoId" : "6a307e9cf292fd229c050d79", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 117000, "salaryAnnualMax" : 136500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Clinical operations", "Workflow optimization", "Training module creation", "Performance dashboard creation", "Capacity optimization", "Continuity of care", "Clinician support experience", "Burnout mitigation", "SOP standardization", "Documentation burden reduction", "Sentiment analysis", "Problem-solving", "Performance concerns resolution", "Clinical standards synchronization", "Provider competency frameworks", "Clinician support", "Provider network", "Clinician engagement strategy", "Operational efficiency", "Provider network management", "Performance optimization", "Professional development", "Provider relations", "Autism therapy", "Virtual ABA therapy", "Behavioral health operations", "Digital health", "Telehealth", "AI tools", "AI-supported workflows", "AI-driven automation", "Administrative tools", "AI-powered sentiment analysis" ], "skillCount" : 33, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3059c6f292fd229cf4ab6d", "title" : "Director of Clinician Support & Success", "company" : "AnswersNow", "industry" : "Clinical", "salary" : { "min" : 117000.0, "max" : 136500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T10:07:10.680", "fingerprint" : "02cab98fc194a1995dd915aa4b552e7e8312387e4f0ec407eacb9850c9cccd64", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/AnswersNow/93bfe821-f961-473e-bed6-668f50bdb78a/application", "externalId" : "93bfe821-f961-473e-bed6-668f50bdb78a", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Director", "technicalSkills" : "AI", "professionalSkills" : [ "Clinical operations", "Workflow optimization", "Performance dashboards", "Provider relations" ], "hardSkillsList" : [ "AI tool utilization", "Training module creation", "Performance metric tracking" ], "hardSkills" : [ { "name" : "AI tool utilization", "level" : "intermediate" }, { "name" : "Training module creation", "level" : "intermediate" }, { "name" : "Performance metric tracking", "level" : "intermediate" } ], "majorSkills" : "Clinician support, Clinical operations, Provider network management, Burnout mitigation", "majorSkillsList" : [ "Clinician support", "Clinical operations", "Provider network management", "Burnout mitigation" ], "coreResponsibilities" : "Support clinician onboarding, Complete initial training, Complete ongoing training, Support timely licensure applications, Support accurate licensure approvals, Train clinicians on products, Train clinicians on tools, Train clinicians on technology, Serve as operational owner, Optimize clinician schedules, Optimize clinician capacity, Coordinate clinician coverage, Ensure clinicians use tools, Ensure clinicians use resources, Monitor clinician support experience, Improve clinician support experience, Define clinician engagement strategy, Define clinician retention strategy, Identify operational friction points, Mitigate organizational barriers, Establish Clinician Success Playbook, Standardize SOPs for support, Standardize SOPs for development, Standardize SOPs for performance, Leverage AI for automation, Reduce documentation burden, Maximize capacity for care, Harness AI sentiment analysis, Monitor clinician morale, Act as senior escalation point, Resolve professional conflicts, Resolve performance concerns, Partner with clinical leadership, Synchronize support initiatives", "teamCollaboration" : "Cross-functional teams; Clinical leadership", "domainKnowledge" : "Behavioral health operations; Digital health; Telehealth; Autism therapy; ABA therapy", "domainList" : [ "behavioral-health-operations", "digital-health", "telehealth", "autism-therapy", "aba-therapy" ], "domainSpecificKnowledge" : [ "Behavioral health operations", "Digital health", "Telehealth", "Autism therapy", "ABA therapy" ], "toolProficiency" : [ "AI tools" ], "communicationSkills" : "Clear guidance", "documentationSkills" : "Clinical documentation", "problemSolvingSkills" : "Strategic problem-solving; Data-driven solutions; Creative problem-solving", "outcomesObjectives" : "Reduce documentation burden; Mitigate burnout; Support high quality care; Meet utilization goals; Drive provider satisfaction; Reduce turnover; Ensure clinical stability", "qualificationsBasic" : "Bachelor's degree or equivalent, 3-5 years supporting clinicians, Behavioral health operations background, Designing, implementing, optimizing workflows, Leveraging AI tools for operations, Identify operational bottlenecks, Develop data-driven solutions, Creating standardized training modules, Creating clinical manuals, Creating performance dashboards, Translate technical/operational changes", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Director of Clinician Support & Success Remote, Anywhere in the US About AnswersNow At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress. Our team operates fully remote—meaning you’ll have the flexibility to work from the comfort of home. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you! Why this role matters: AnswersNow is seeking an operational and clinically-minded Director of Clinician Support & Success to champion our provider network. In this role, you will define our end-to-end clinician engagement strategy, leveraging AI-driven tools to reduce documentation burdens, actively mitigate burnout, and support clinicians to provide high quality clinical care. We are looking for a strategic problem-solver who can seamlessly bridge clinician efficiency and success with operational efficiency—ensuring our providers are fully supported, trained, and optimized from day one. You will serve as the ultimate advocate for our clinicians, ensuring they have the resources, coverage, and frictionless technology needed to deliver life-changing care and meet utilization goals within a fast-paced environment. Job Details - W2 Employee - Full-Time - 100% Remote Job Requirements - Education: Bachelor's degree or equivalent in education and experience - Experience: Minimum of 3-5 years of experience directly supporting clinicians within a digital health or telehealth environment. - Clinical Operations: Strong background in behavioral health operations (e.g., ABA, therapy, or related clinical services). Proven track record of designing, implementing, and optimizing complex clinical workflows to improve efficiency at scale. - AI Literacy: Practical experience leveraging AI tools to streamline operations. - Strategic Problem-Solver: Exceptional ability to identify operational bottlenecks and develop creative, data-driven solutions. - Training & Governance: Significant experience creating standardized training modules, clinical manuals, and performance dashboards. - Communication: Ability to translate technical or operational changes into clear, supportive guidance for clinical teams. What You’ll Do - Support clinician onboarding and completion of initial and ongoing training. - Support timely and accurate clinician licensure applications and approvals. - Ensure clinicians are trained on company products, tools, and technology, including AI-supported workflows. - Serve as the operational owner of clinician support across platform, portal, and technical questions. - Help optimize clinician schedules and capacity to support success and utilization. - Coordinate clinician coverage during time off to maintain continuity of care for clients. - Ensure clinicians are using available tools and resources to maximize clinical success. - Monitor and improve clinician support experience, including clinician NPS and related feedback trends. - Define the end-to-end clinician engagement and retention strategy to drive long-term provider satisfaction, reduce turnover, and ensure clinical stability for families. - Proactively identify and mitigate operational friction points or organizational barriers that contribute to clinician burnout or impede the delivery of high-quality care. - Establish the \"Clinician Success Playbook,\" standardizing SOPs for support, professional development, and performance optimization that can be scaled as the provider network grows. - Leverage AI-driven automation and administrative tools to reduce the \"documentation burden\" on clinicians, maximizing their capacity for direct client care. - Harness AI-powered sentiment analysis and feedback loops to monitor clinician morale in real-time, allowing for proactive leadership interventions and targeted support. - Act as the senior escalation point for complex provider relations issues, utilizing high-level coaching and creative problem-solving to resolve professional conflicts or performance concerns. - Partner with clinical leadership to ensure that all clinician support initiatives are synchronized with the organization's clinical standards and provider competency frameworks. What we Offer - $117,000 - $136,500 annual salary - Fully remote – work from anywhere in the U.S. - Flexible hours with an async-friendly team culture More About AnswersNow AnswersNow welcomes applicants of all backgrounds, experiences, and abilities. We believe a diverse team is a strong team, and are committed to provide a fair and equitable experience for every candidate. If you require reasonable accommodations at any stage, we encourage you to reach out. We’re here to support! Learn more about us at getanswersnow.com http://getanswersnow.com.", "summaryDescription" : "Director of Clinician Support & Success at AnswersNow. Skills: Clinician support, Clinical operations, Provider network management, Burnout mitigation. Support clinician onboarding. Complete initial training", "createdAt" : "2026-06-16T00:24:09.594", "lastUpdated" : "2026-06-16T10:07:10.680", "ingestTimestamp" : "2026-06-16T00:24:09.594", "mongoId" : "6a3059c6f292fd229cf4ab6d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 117000, "salaryAnnualMax" : 136500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "AI tool utilization", "Training module creation", "Performance metric tracking", "Clinician support", "Clinical operations", "Provider network management", "Burnout mitigation", "Workflow optimization", "Performance dashboards", "Provider relations", "Behavioral health operations", "Digital health", "Telehealth", "Autism therapy", "ABA therapy", "AI tools" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b1074d8ee00a0910005", "title" : "Head of FP&A", "company" : "Skillz Inc.", "industry" : "Technology", "salary" : { "min" : 350000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Las Vegas, Nevada, United States", "locations" : [ "Las Vegas", "Nevada", "United States" ], "certifications" : [ "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA" ], "timestamp" : "2026-06-15T04:45:24.849", "fingerprint" : "b7e5feeed0d1f2a4f335ba9987e5634bc25869e8f18e7ab8260e817e7e684fba", "source" : "greenhouse", "language" : "en", "applyUrl" : "http://corp.skillz.com/careers-list/?gh_jid=7955199", "externalId" : "7955199", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Las Vegas", "state" : "Nevada", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1674263,-115.1484131" } ], "locationText" : "Las Vegas, Nevada, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "technicalSkills" : "SQL", "professionalSkills" : [ "Financial modeling" ], "hardSkillsList" : [ "Financial modeling", "SQL proficiency" ], "hardSkills" : [ { "name" : "Financial modeling", "level" : "intermediate" }, { "name" : "SQL proficiency", "level" : "intermediate" } ], "majorSkills" : "Financial modeling, SQL", "majorSkillsList" : [ "Financial modeling", "SQL" ], "coreResponsibilities" : "Build complex operating models, Maintain complex operating models", "domainKnowledge" : "Financial instruments; Regulatory frameworks; Risk methodologies; Quantitative skills", "domainList" : [ "financial-instruments", "regulatory-frameworks", "risk-methodologies", "quantitative-skills" ], "domainSpecificKnowledge" : [ "Financial instruments", "Regulatory frameworks", "Risk methodologies", "Quantitative skills" ], "toolProficiency" : [ "Bloomberg Terminal", "Reuters Eikon", "FactSet", "Murex", "Calypso" ], "outcomesObjectives" : "Business impact; Career progression", "qualificationsBasic" : "Advanced SQL proficiency, Financial modeling expertise, Build complex models, Maintain complex models", "qualificationsPreferred" : "Gaming industry experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About the Company If you want to build, develop, and see your impact, join Skillz and level up your Career! Skillz, the first publicly-traded mobile eSports platform that hosts billions of casual mobile gaming tournaments for millions of players worldwide, is revolutionizing the gaming industry. By fostering social competition within games, the Skillz platform helps developers build multi-million dollar franchises by enabling real-money activity in their games and providing operational support while connecting players through fair, enjoyable, and meaningful competition. At Skillz, we understand the thrill of achievement and the satisfaction of overcoming challenges. Want to join a team made up of alums from Apple, Amazon, Google, Microsoft, Tesla, Twitter (X), Roblox, Zynga, Samsung, Lyft, EA, Riot, Nexon, Gameskraft, PlayStation, Unity, Scopely, Tinder, Intel, Deloitte, EY, Twitch, DraftKings, Wynn Resorts and more? Learn more to see if Skillz is the right fit for your next career move! Why Skillz Culture of Impact: Join a united team of builders, creators, innovators, and entrepreneurs driven by the desire to win. At Skillz, we create value, obsess over our product, and make a difference in the world. Comprehensive Benefits: Enjoy peace of mind with our comprehensive benefits package, which includes 100% coverage for medical, dental, and vision expenses for both you and your dependents. Additionally, take advantage of our 401K matching, pre-tax benefit options, and more. Wellness Support: Enhance your well-being with our array of wellness initiatives, including meditation and mental health resources, physical fitness coaching and classes, family planning assistance, health and parenting guidance, virtual therapy sessions, and more. Time off: We offer competitive paid time off (PTO) gaming industry experience strongly preferred. Consistent track record of business impact and career progression demonstrated through measurable results and in-company advancement. Advanced SQL proficiency and financial modeling expertise, with demonstrated ability to build and maintain complex operating models independently. Total Compensation including Base + Bonus + Equity: $350,000 Location: Onsite, Las Vegas, Nevada, USA Travel Requirement: Less than 25% Join Skillz and Let's Redefine the Boundaries of Gaming! Together, we'll create a world where skill, passion, and innovation thrive. We look forward to having you on board! #LI-Onsite #LI-GC1 Skillz embraces diversity and is proud to be an equal opportunity employer. As part of our commitment to diversifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status, and we operate in compliance with the San Francisco Fair Chance Ordinance.", "summaryDescription" : "Head of FP&A at Skillz Inc.. Skills: Financial modeling, SQL. Build complex operating models. Maintain complex operating models", "postedDate" : "2026-06-13T20:13:50.469", "createdAt" : "2026-06-13T20:13:50.469", "lastUpdated" : "2026-06-15T04:45:24.849", "ingestTimestamp" : "2026-06-13T20:13:50.469", "mongoId" : "6a2c6b1074d8ee00a0910005", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 350000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Financial modeling", "SQL proficiency", "SQL", "Financial instruments", "Regulatory frameworks", "Risk methodologies", "Quantitative skills", "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA", "Bloomberg Terminal", "Reuters Eikon", "FactSet", "Murex", "Calypso" ], "skillCount" : 22, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c8d1674d8ee00a09781e4", "title" : "Head of Go-To-Market", "company" : "ZeroMark", "industry" : "Business Development", "salary" : { "min" : 225000.0, "max" : 325000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Go-To-Market in the Defense industry in Washington, United States, adjusted for seniority and company size." }, "location" : "Washington DC", "locations" : [ "Washington DC" ], "timestamp" : "2026-06-15T09:14:46.649", "fingerprint" : "81a679d75ac9964402039ff54c0d7c4e0eefad0aa8c283b9591f8fa4b0fa52f2", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/zeromark/9bfbacf8-a28e-4b5c-955b-3488b3cbe50f/application", "externalId" : "9bfbacf8-a28e-4b5c-955b-3488b3cbe50f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Washington", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8950982,-77.0363849" } ], "locationText" : "Washington, District of Columbia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 10, "experienceLevel" : "Manager", "professionalSkills" : [ "Business development", "Market research", "Competitive analysis", "Client relationship management", "Contract negotiation" ], "hardSkillsList" : [ "Sales targets", "Revenue generation", "Deal closure" ], "hardSkills" : [ { "name" : "Sales targets", "level" : "intermediate" }, { "name" : "Revenue generation", "level" : "intermediate" }, { "name" : "Deal closure", "level" : "intermediate" } ], "majorSkills" : "Business development, Defense sector sales, Military procurement", "majorSkillsList" : [ "Business development", "Defense sector sales", "Military procurement" ], "coreResponsibilities" : "Develop business development strategies, Achieve sales targets, Expand market presence, Conduct market research, Perform competitive analysis, Identify trends and opportunities, Build and maintain relationships, Lead proposal preparation, Submit high-quality proposals, Negotiate favorable contracts, Develop new business, Maintain in-depth product knowledge, Align offerings with client needs", "teamCollaboration" : "Senior Leadership team; Engineering team", "domainKnowledge" : "Military procurement processes; Defense industry; Optical systems; Weapons systems", "domainList" : [ "military-procurement-processes", "defense-industry", "optical-systems", "weapons-systems" ], "domainSpecificKnowledge" : [ "Military procurement processes", "Defense industry", "Optical systems", "Weapons systems" ], "communicationSkills" : "Analytical skills", "specialRequirements" : "Occasional travel", "outcomesObjectives" : "Achieve sales targets; Expand market presence", "qualificationsBasic" : "8-10 years business development, Selling weapons or optical systems, Securing and managing defense contracts, Deep understanding military procurement, Network within defense industry, Develop and execute strategic plans, Work independently and collaboratively", "qualificationsPreferred" : "Degree in Business, Marketing, Engineering, Military experience preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "[https://app.ashbyhq.com/api/images/user-content/d2dc86a4-ecf9-41be-ae66-8f227e668377/a6f5e917-014c-4cec-b8b0-73ba25b9f7f9/3f622f1e-2a8c-4484-a8ab-292f166d55eb.png] ABOUT US ZeroMark builds AI-driven counter-drone systems that actually work in combat. No PowerPoints. No hype. Just field-proven technology that saves lives. We've doubled year-over-year for two straight years, winning contracts that prove what we've always known: real innovation happens in the dirt, not in conference rooms. Our systems transform standard weapons into AI-powered platforms that detect, track, and neutralize drone threats—because a $200 drone shouldn't require a million-dollar countermeasure. Here's what makes us different: ZeroMark operators don't build from behind screens. You'll validate tech from Blackhawk helicopters, train alongside Tier-1 units (who happen to be our coworkers), and test at legendary ranges from White Sands to the cliffs of Hawaii. When we say field-tested, we mean you'll shoot it, fly with it, and push it to failure. We don't tweet about changing the world—we're too busy actually doing it. Watch us in action here https://drive.google.com/file/d/1U9z2zG1nQBaMqX3pIMGM1Cn7mjaN3Pc8/view?usp=sharing. Dark humor required, thick skin recommended. If you want to make an actual impact—and have some unforgettable Tuesday afternoons along the way—let's talk. We're all about delivering practical, field-tested tech, not just theories. WHAT YOU’LL DO We are seeking an experienced Business Development Manager to drive our sales efforts for optical systems to the military sector. Strong candidates will have a robust network within the defense industry, a deep understanding of military procurement processes, and a proven track record of successfully selling complex technology solutions to military clients. This role is based in the Washington, DC area and may require occasional travel. - Develop and implement comprehensive business development strategies to achieve sales targets and expand market presence within the defense sector. - Conduct thorough market research and competitive analysis to identify trends, opportunities, and potential threats within the defense industry, along with providing insights and recommendations to the Senior Leadership team. - Build and maintain strong relationships with key decision-makers within the Department of Defense (DoD), military branches, and defense contractors. - Lead the preparation and submission of high-quality proposals, and negotiate favorable contracts to develop new business. - Maintain in-depth knowledge of the company’s products, including technical specifications, capabilities, and applications, and collaborate with the engineering team to align offerings with client needs and market demands. WHAT YOU’LL NEED - Minimum of 8-10 years of business development experience, with a focus on selling weapons or optical systems to military clients. - Demonstrated success in securing and managing large-scale defense contracts. - Deep understanding of military procurement processes, regulations, and compliance requirements. - Strong network within the defense industry, particularly within the Washington, DC area. - Excellent communication and analytical skills. - Proven ability to develop and execute strategic business development plans. - Ability to work independently and collaboratively in a fast-paced, dynamic environment. - A degree in Business, Marketing, Engineering, or military experience is preferred. WHAT WE OFFER - Competitive salary, equity, and benefits package. - Opportunity to work on cutting-edge technology with a significant impact on national security. - A collaborative work environment that values innovation. - Professional development opportunities and career growth.", "summaryDescription" : "Head of Go-To-Market at ZeroMark. Skills: Business development, Defense sector sales, Military procurement. Develop business development strategies. Achieve sales targets", "createdAt" : "2026-06-14T02:11:02.668", "lastUpdated" : "2026-06-15T09:14:46.649", "ingestTimestamp" : "2026-06-14T02:11:02.668", "mongoId" : "6a2c8d1674d8ee00a09781e4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 225000, "salaryAnnualMax" : 325000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Sales targets", "Revenue generation", "Deal closure", "Business development", "Defense sector sales", "Military procurement", "Market research", "Competitive analysis", "Client relationship management", "Contract negotiation", "Military procurement processes", "Defense industry", "Optical systems", "Weapons systems" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Defense", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c68b774d8ee00a090467c", "title" : "Software Development Engineer II, Guidance", "company" : "Mapbox", "industry" : "Navigation ", "salary" : { "min" : 160650.0, "max" : 217350.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Mapbox US", "locations" : [ "Mapbox US" ], "timestamp" : "2026-06-16T02:20:52.381", "fingerprint" : "1f45a024f9597b096644efb4cdb1b4795a8324a3cf35a08cda45cd0acea4dab1", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/mapbox/ae56dba8-33bb-4b22-8ae7-7e95d511bfdc/application", "externalId" : "ae56dba8-33bb-4b22-8ae7-7e95d511bfdc", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "C++, Rust, Linux, AWS, EC2, S3, RDS, Lambda, VPC, IAM, Infrastructure-as-code, CI/CD", "professionalSkills" : [ "Problem solving", "Data analysis" ], "hardSkillsList" : [ "Backend services", "Cloud infrastructure", "Operating systems", "Distributed systems" ], "hardSkills" : [ { "name" : "Backend services", "level" : "intermediate" }, { "name" : "Cloud infrastructure", "level" : "intermediate" }, { "name" : "Operating systems", "level" : "intermediate" }, { "name" : "Distributed systems", "level" : "intermediate" } ], "majorSkills" : "Backend services, AWS, Distributed systems", "majorSkillsList" : [ "Backend services", "AWS", "Distributed systems" ], "coreResponsibilities" : "Design Guidance services, Develop Guidance services, Operate Guidance services, Solve complex guidance scenarios, Develop best-in-class guidance experiences, Provide highly customizable guidance solutions, Build tools for mapping solutions, Build tools for navigation solutions", "teamCollaboration" : "Multidisciplinary team", "domainKnowledge" : "Geospatial localization; Traffic telemetry; Mapping; Fault-tolerance; Consistency; Service discovery", "domainList" : [ "geospatial-localization", "traffic-telemetry", "mapping", "fault-tolerance", "consistency", "service-discovery" ], "domainSpecificKnowledge" : [ "Geospatial localization", "Traffic telemetry", "Mapping", "Fault-tolerance", "Consistency", "Service discovery" ], "toolProficiency" : [ "Infrastructure-as-code", "CI/CD" ], "continuousLearning" : "Develop new skills", "innovationCreativity" : "Develop new skills", "problemSolvingSkills" : "Rigorous approach to problem solving; Experiments; Data analysis", "qualificationsBasic" : "5+ years experience building scalable high volume low latency backend services, Experience engineering modern C++ or Rust, Experience engineering Linux server applications, Experience in a commercial development environment, Experience in an open-source development environment, Builds and maintains AWS cloud infrastructure, Uses infrastructure-as-code, Uses CI/CD pipelines, Knowledge of operating systems, Knowledge of distributed systems, Rigorous approach to problem solving, Uses experiments to drive quality, Uses data analysis to drive quality, Willingness to develop new skills", "qualificationsPreferred" : "AI integration in engineering workflow", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. What We Do The Navigation team develops and operates web services powering virtually all of Mapbox’s strategic navigation initiatives in consumer, automotive, and logistics. This is a highly multidisciplinary team, with work spanning distributed systems on AWS to geospatial localization, traffic telemetry, and mapping. Read about Mapbox Navigation on our blog: https://blog.mapbox.com/tagged/navigation As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow. WHAT YOU'LL DO As an Engineer, you will be responsible for designing, developing and operating significant areas of our Guidance services. In this role, you can expect to: - Solve complex guidance scenarios that don’t have good solutions today - Develop best-in-class guidance experiences that make guidance enjoyable, not robotic - Provide highly customizable guidance solutions for large OEMs as well as very niche customers with unique use cases - Build the tools others will use to unlock incredible mapping and navigation solutions never seen before. WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE - 5+ years of experience building scalable high volume low latency backend services - Experience engineering modern C++ or Rust and Linux server applications in a commercial or open-source development environment - Builds and maintains AWS cloud infrastructure (EC2, S3, RDS, Lambda, VPC, IAM) using infrastructure-as-code and CI/CD pipelines. - Knowledge of operating systems and distributed systems (e.g., fault-tolerance, consistency, service discovery, etc.) - A rigorous approach to problem solving, using experiments and data analysis to drive quality of service improvements - Willingness to go beyond your comfort zone and develop new skills across the full range of our stack WHAT WE VALUE In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders: - We value high-performing creative individuals who dig into problems and opportunities. - We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. - We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. - We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. Our annual base compensation for this role ranges from $160,650 - $217,350 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information. By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy https://www.mapbox.com/legal/privacy which is linked here. Mapbox participates in E-Verify to confirm employee work authorization. Please refer to the Notice of E-Verify Participation https://drive.google.com/file/d/1rVYht6vc6QJmVzwML1rlh3BFboC-JkGe/view?usp=drive_link and Right to Work https://drive.google.com/file/d/1Pnzz1t8ueq8iPftJ7kqPOGoTnD5mqi0H/view?usp=drive_link posters for more information. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class. #LI-Remote", "summaryDescription" : "Software Development Engineer II, Guidance at Mapbox. Skills: Backend services, AWS, Distributed systems. Design Guidance services. Develop Guidance services", "createdAt" : "2026-06-14T19:11:16.404", "lastUpdated" : "2026-06-16T02:20:52.381", "ingestTimestamp" : "2026-06-14T19:11:16.404", "mongoId" : "6a2c68b774d8ee00a090467c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 160650, "salaryAnnualMax" : 217350, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Backend services", "Cloud infrastructure", "Operating systems", "Distributed systems", "AWS", "Problem solving", "Data analysis", "Geospatial localization", "Traffic telemetry", "Mapping", "Fault-tolerance", "Consistency", "Service discovery", "Infrastructure-as-code", "CI/CD" ], "skillCount" : 15, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c905074d8ee00a098019e", "title" : "Manager/Director of FP&A", "company" : "TeleMed2U", "industry" : "Healthcare", "salary" : { "min" : 155000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Manager/Director of FP&A in the US Healthcare industry, adjusted for seniority and remote work." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-15T08:49:17.392", "fingerprint" : "105481c34355e49f057206e871469dbc629daad3484cd8b563e6ab64711ba9ea", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/telemed2u/jobs/4194708009", "externalId" : "4194708009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager/Director", "technicalSkills" : "Excel, PowerPoint, SQL", "professionalSkills" : [ "Financial reporting", "Forecasting", "Budgeting", "Financial analysis", "Data analysis", "Business strategy", "Pricing exercises", "Metrics development", "Revenue analytics", "Reimbursement rate reporting", "Billing performance analysis" ], "hardSkillsList" : [ "Financial modeling", "Data manipulation", "KPI reporting", "Revenue recognition", "Healthcare billing" ], "softSkillsList" : [ "Leadership", "Mentoring", "Servant leadership" ], "hardSkills" : [ { "name" : "Financial modeling", "level" : "intermediate" }, { "name" : "Data manipulation", "level" : "intermediate" }, { "name" : "KPI reporting", "level" : "intermediate" }, { "name" : "Revenue recognition", "level" : "intermediate" }, { "name" : "Healthcare billing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Servant leadership" } ], "majorSkills" : "FP&A, Financial reporting, Forecasting, Budgeting", "majorSkillsList" : [ "FP&A", "Financial reporting", "Forecasting", "Budgeting" ], "coreResponsibilities" : "Enhance financial reporting, Identify problem areas in P&L, Work collaboratively with accounting, Monitor progress, Publish results, Collaborate across company, Maximize impact, Share new learnings, Develop annual budget, Support cross-functional functions, Perform interim reforecasting, Update forecasts, Conduct ad hoc analysis, Bridge gap between operations, Deliver insights, Manage core reports, Manage dashboards, Manage analytical models, Act as internal advisor, Inform business strategy, Solve complex challenges, Drive continuous improvement, Create new analytical frameworks, Report on KPIs, Develop additional materials, Create visualizations, Enhance existing reporting, Assist in design of revenue analytics, Support review of collections, Support review of billing performance, Identify gaps, Identify opportunities, Establish dashboards, Establish automated reporting, Provide insights around trends, Support enhancement of tracking clinical data, Leverage data in EMR, Supervise data analyst, Support financial education, Provide guidance to junior staff, Help develop leadership strength, Work cross-functionally", "teamCollaboration" : "Collaborate with accounting; Collaborate across company; Bridge operations and technology; Collaborate with physician leaders", "domainKnowledge" : "Healthcare industry; Provider services; Revenue recognition; Healthcare billing", "domainList" : [ "healthcare-industry", "provider-services", "revenue-recognition", "healthcare-billing" ], "domainSpecificKnowledge" : [ "Healthcare industry", "Provider services", "Revenue recognition", "Healthcare billing" ], "toolProficiency" : [ "Excel", "PowerPoint", "SQL", "PowerBI" ], "communicationSkills" : "Clear communications; Understandable communications; Executive presentation; Board presentation", "problemSolvingSkills" : "Solve complex challenges; Drive continuous improvement", "qualificationsBasic" : "Bachelor's Degree, 5+ years professional experience, 2+ years management experience, FP&A experience, Internal consulting experience, Analytics management experience, Healthcare industry experience, Excellent Excel skills, Excellent PowerPoint skills", "qualificationsPreferred" : "7-12 years work experience, Financial services experience, Management consulting experience, Strategy experience, Investment banking experience, Private equity portfolio company experience, Start-up environment experience, High growth organizations experience, M&A experience, Debt financing experience, Organic expansion experience, Report writing experience, Working knowledge of SQL, Familiarity with revenue recognition, Familiarity with healthcare billing", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About TeleMed2U At TeleMed2U, we believe that time is the most valuable resource in healthcare— whether it is time to diagnosis, time to treatment, or time to better health. That is why, since our founding in 2011, we have been dedicated to increasing access to care across 20 medical and behavioral health specialties nationwide. By breaking down traditional barriers to specialty care, TeleMed2U has become a leading technology-enabled healthcare services company, delivering high-quality, convenient, and easy-to-access virtual healthcare solutions. Our integrated approach to chronic disease management empowers both patients and providers, improving health outcomes through seamless care coordination. With a focus on patient-centered innovation, provider collaboration, and data-driven care delivery, TeleMed2U is redefining specialty care—making it faster, simpler, and more accessible for all. About the Role TeleMed2U, a provider services organization, is seeking a strategically minded accounting leader to step into the role of Manager/Director of FP produce clear, understandable communications geared for all audiences Enhance Financial Reporting/Processes: identify problem areas in the P&L and work collaboratively with accounting and/or operations to solutions, monitor progress and publish results. Collaborate across across the company to maximize impact and share new learnings Forecasting & Budgeting Annual Budgeting of clinical labor costs, revenue, shared services expenses, and investments, including cross-functional support functions/needs Forecasting: interim reforecasting of contribution/patient care margin throughout the year, updating per shifts in the organic business expectations New Client/RFP/M&A Forecasting: ad hoc analysis of potential new business opportunities for initial gating and pricing exercises Analytics Liaison (Operations/Leadership Analytics/Technology) Communicator/Translator: bridge the gap between operations, revenue cycle, and technology/data Deliver Insights: develop and manage core reports, dashboards, and analytical models in Excel and SQL that provide critical metrics to senior leadership. Act as a Consultant: Serve as a key internal advisor, using data to inform business strategy, solve complex challenges, and drive continuous improvement Reporting / Dashboards / Real Time Analytics Manipulate large datasets and create new analytical frameworks to drive actionable insights across TM2U’s specialties, clients, and patient populations KPI Reporting: current and past trends in KPIs, including all areas of revenue, patient care costs, and indirect expenses. Develop additional materials/outputs/analysis as business needs arise (with minimal oversight) Visualization: create high impact visualizations of key data points to clearly and quickly inform. Enhance existing reporting Revenue & Revenue Cycle Analytics Reimbursement Rate Reporting: assist in the design and creating of revenue analytics to support the review of collections and billing performance and to identify gaps and opportunities to drive higher revenue Visit Metrics & Tracking: establish dashboards and automated reporting via PowerBI (connection to EMR) to provide insights around trends in CPT codes, payor and client level reimbursement, and other key indicators Clinical Quality Metrics & Trends: support the enhancement of tracking clinical data and associated outcomes by leveraging data in the EMR and through collaboration with physician leaders Management, Development, & Collaboration Supervise and mentor a data analyst and support the financial education of functional and operational leaders Foster a culture of ownership, accuracy, and continuous improvement Provide guidance to junior staff and help develop leadership strength Work cross-functionally throughout the organization and embody servant leadership Required Bachelor’s Degree 5+ years of progressive professional experience, including 2+ years of management experience Background in FP&A, internal consulting, analytics management, or a similar strategic support role with solid experience in analysis and board/executive level presentation Experience in the healthcare industry, strong preference for provider services Excellent Excel & PowerPoint presentation skills Preferred 7-12 years of work experience, including financial services (management consulting, strategy, investment banking, or other financial services for 2+ years) Experience working in a private equity portfolio company or other start-up environment preferred Exposure to high growth organizations, including M&A, debt financing, and organic expansion Experience in report writing and working knowledge of SQL Familiarity with revenue recognition and healthcare billing practices Compensation & Benefits Competitive base salary with annual performance bonus Comprehensive health, dental, and vision insurance 401(k) with company match up to $2,000 Paid time off and flexible work environment, offering remote working arrangements with limited travel TeleMed2U is an equal opportunity employer and is committed to providing a workplace that is inclusive and free of discrimination. As an EEO employer, TeleMed2U does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable law or regulation. We strive to create a diverse and welcoming environment for all employees, where each person is recognized and valued for their unique contributions. All employment decisions are based on merit, business needs, and individual qualifications.", "summaryDescription" : "Manager/Director of FP&A at TeleMed2U. Skills: FP&A, Financial reporting, Forecasting, Budgeting. Enhance financial reporting. Identify problem areas in P&L", "postedDate" : "2026-06-14T09:08:09.673", "createdAt" : "2026-06-14T09:08:09.673", "lastUpdated" : "2026-06-15T08:49:17.392", "ingestTimestamp" : "2026-06-14T09:08:09.673", "mongoId" : "6a2c905074d8ee00a098019e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Financial modeling", "Data manipulation", "KPI reporting", "Revenue recognition", "Healthcare billing", "Leadership", "Mentoring", "Servant leadership", "FP&A", "Financial reporting", "Forecasting", "Budgeting", "Financial analysis", "Data analysis", "Business strategy", "Pricing exercises", "Metrics development", "Revenue analytics", "Reimbursement rate reporting", "Billing performance analysis", "Healthcare industry", "Provider services", "Excel", "PowerPoint", "SQL", "PowerBI" ], "skillCount" : 26, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "69ce5df99bc74574cb671a24", "title" : "Caseload Coverage Rehabilitation Assistant (Region 1 - Temporary)", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 4333.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "826784", "locations" : [ "826784", "
Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

" ], "certifications" : [ "CRC", "LPC" ], "timestamp" : "2026-06-15T09:08:42.232", "fingerprint" : "a013b7abed7e57dda5ed2e92878b9c2c1bab1f7da14152f9ec33bb9144cb0860", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=34193", "externalId" : "34193", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "TEMPORARY", "technicalSkills" : "Windows", "professionalSkills" : [ "Case management", "Human services", "Rehabilitation support", "Purchasing", "Needs assessments" ], "hardSkillsList" : [ "Technical case management", "Financial data analysis" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Technical case management", "level" : "intermediate" }, { "name" : "Financial data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Case management, Rehabilitation support, Human services", "majorSkillsList" : [ "Case management", "Rehabilitation support", "Human services" ], "coreResponsibilities" : "Perform complex social service, Perform case management, Perform human services, Perform rehabilitation support, Perform routine caseload support, Create technical case management forms, Maintain technical case management files, Review technical case management files, Collect information for intake, Collect information for profile process, Maintain business relationships, Prepare reports on monitored services, Review reports on monitored services, Provide casework services to Counselors, Provide assistance to Counselors, Utilize electronic case management system, Utilize agency supported software, Provide initial screening for individuals, Participate in Vocational Rehabilitation Services training, Furnish information regarding Texas Workforce Solutions, Furnish information regarding VRS Program, Mentor new rehabilitation assistants, Perform other related work", "domainKnowledge" : "Vocational rehabilitation; Disabilities; Autism; Blind & Visual Impairments; Brain Injury; Foster Youth; Transition Students; Veterans; Physical illness", "domainList" : [ "vocational-rehabilitation", "disabilities", "autism", "blind-visual-impairments", "brain-injury", "foster-youth", "transition-students", "veterans", "physical-illness" ], "domainSpecificKnowledge" : [ "Vocational rehabilitation", "Disabilities", "Autism", "Blind & Visual Impairments", "Brain Injury", "Foster Youth", "Transition Students", "Veterans", "Physical illness" ], "communicationSkills" : "Basic information", "documentationSkills" : "Technical documentation", "continuousLearning" : "Tuition assistance; FREE CEUs; Reimbursement for renewals", "specialRequirements" : "Travel 10%, Overnight travel", "outcomesObjectives" : "Achieve successful employment outcomes", "qualificationsBasic" : "Graduation from accredited four-year college, Two years six months full-time experience in human services, One year full-time experience may be substituted for education", "qualificationsPreferred" : "Eighteen months experience in office practices, Experience applying purchasing case guidelines, Experience in case management support functions, Knowledge of community and government service delivery, Knowledge of mental illness, Knowledge of emotional components of physical illness, Ability to interpret highly complex policies, Ability to analyze financial data, Ability to interpret financial data, Skill in interviewing, Skill in conducting needs assessments, Related work experience, Previous experience as rehabilitation assistant", "remoteFriendly" : false, "rawDescription" : "For Texas to be GREAT, we need the best and brightest talent like you! The public vocational rehabilitation (VR) program administered through the Texas Workforce Commission helps people with disabilities to prepare for, obtain, retain, and advance in employment. MAKE A DIFFERENCE AND HELP PEOPLE WITH VR According to the Department of Labor, the unemployment rate for people with disabilities was 12.6% in 2020. This jobless rate continues to be much higher than the rate for those without disabilities. PUBLIC SERVICE IN VR IS FOR YOU… -If you want to find meaningful work and contribute to a powerful mission. For more than 100 years VR has been helping individuals with disabilities achieve their employment goals! -If you are looking for career and advancement opportunities. 38% of employees in VR have 15+ years of seniority. There are various positions with career ladders and opportunities to specialize in areas of interest: Autism, Blind & Visual Impairments, Deaf & Hard of Hearing, Brain Injury, Foster Youth, Transition Students, Veterans. -If you need a comprehensive benefits package that offers competitive pay & benefits from health plans, life insurance, retirement programs, paid leave and holidays, and longevity pay. -If you have direct VR Counseling work experience, receive higher starting salary. -If you want to advance your education with our tuition assistance program. -FREE CEUs to maintain CRC credentials and reimbursement for CRC & LPC renewals. The mission of the Texas Workforce Commission (TWC) is to promote and support a workforce system that creates value and offers employers, individuals and communities the opportunity to achieve and sustain economic prosperity. To support our mission, we are seeking to fill a Part-time/Full-time TEMPORARY Caseload Coverage Rehabilitation Assistant (CCRA) position to join the Vocational Rehabilitation Department. This position is located within State of Texas for Region 1. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. YOU GAIN: - A Family Friendly Certified Workplace - Competitive starting salary: $4333.33 a month full-time - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits The CCRA assists the assigned VR Counselors in providing services to customers to achieve successful employment outcomes. The CCRA provides basic information regarding VR programs, services, and referral information to customers and vendors. The ideal candidate will be detail oriented and have excellent planning/organizing/time management/communication skills with the ability to prioritize/coordinate work in an independent manner to achieve goals. GENERAL DUTIES: - Performs: Complex (journey-level) social service, case management, human services and rehabilitation support work; Routine caseload support service such as creating/maintaining/reviewing technical case management forms/files for accuracy utilizing the electronic case management system. - Collects information for intake/profile process. - Maintains appropriate business relationships with providers/businesses/customers/staff. - Prepares/reviews reports for accuracy on monitored services. - Provides: Casework services/assistance to VR Counselors in certification of eligibility; Service delivery tasks and utilize the electronic case management system and other agency supported software programs; Initial screening for individuals applying for VR service programs. - Participates in Vocational Rehabilitation Services training (as required). - Furnishes information regarding Texas Workforce Solutions (TWS)/VRS Program, services and requirements to applicants/customers/families/vendors/businesses/general public. - Mentors new rehabilitation assistants. - Performs other related work as assigned. PREFERRED QUALIFICATIONS: - Eighteen (18) months experience in office practices and office support work utilizing a personal computer in a Windows' based environment. - Experience in: Applying purchasing procedures; Case guidelines, regulations and policies; Case management support functions. - Knowledge of: Community and government service delivery systems; Mental illness and emotional components of physical illness. - Ability to: Interpret highly complex policies/procedures; Maintain confidentiality; Analyze/interpret highly complex financial data. - Skill in interviewing and in conducting individual needs assessments. - Related work experience at all levels is defined as case management support, purchasing and general knowledge of disabilities. - Previous experience as a rehabilitation assistant with the VR Division. MINIMUM QUALIFICATIONS: - Graduation from an accredited four-year college or university with major coursework plus two years and six months of full- time qualifying experience in human services, social science, business or a related field. - One year of full-time experience may be substituted for each year (30 semester hours) of education. Position may involve working hours other than 8:00AM-5:00PM, Monday-Friday and involves travel 10% of the time, including some overnight travel (Method of transportation is the responsibility of employee). VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf. HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Caseload Coverage Rehabilitation Assistant (Region 1 - Temporary) at Texas Workforce Commission. Skills: Case management, Rehabilitation support, Human services. Perform complex social service. 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Manage facility support services. 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Collaborate with global offices; Work with colleagues; Work with clients; Work with investors", "projectManagementSkills" : [ "Programme management" ], "domainKnowledge" : "Mergers; Acquisitions; Divestitures; Transaction cycle; Deal lifecycle; Deal value; Investment; Divestiture; Value creation; Integration; Separation; Nordics; Societal development; Sustainability; Climate; Environment; Social responsibility", "domainList" : [ "mergers", "acquisitions", "divestitures", "transaction-cycle", "deal-lifecycle", "deal-value", "investment", "divestiture", "value-creation", "integration", "separation", "nordics", "societal-development", "sustainability", "climate", "environment", "social-responsibility" ], "domainSpecificKnowledge" : [ "Mergers", "Acquisitions", "Divestitures", "Transaction cycle", "Deal lifecycle", "Deal value", "Investment", "Divestiture", "Value creation", "Integration", "Separation", "Nordics", "Societal development", "Sustainability", "Climate", "Environment", "Social responsibility" ], "toolProficiency" : [ "MS PowerPoint", "MS Excel" ], "communicationSkills" : "Written English; Spoken English; Written Swedish; Spoken Swedish; Written Scandinavian; Spoken Scandinavian; Presentations", "continuousLearning" : "Structured training programme; Continuous learning; Continuous feedback; Guidance from experienced colleagues; Personal development; Career advancement", "problemSolvingSkills" : "Problem-solving; Analytical skills", "outcomesObjectives" : "Achieve ambitious goals; Make meaningful difference; Long-term development for clients; Long-term results for clients; Positive societal development", "qualificationsBasic" : "Completed MBA or Master’s degree, Excellent problem-solving skills, Excellent analytical skills, Ability to work independently, Ability to work as part of a team, Flexibility in handling demands, Proficiency in MS PowerPoint, Proficiency in MS Excel, Fluency in English, Fluency in Swedish or Scandinavian language", "qualificationsPreferred" : "Prior experience in strategy development, Prior experience in M&A lifecycle, Experience through management consulting, Experience through other internships, Swedish or another Scandinavian language fluency", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Deloitte is a global leader in Audit & Assurance, Tax & Legal and Consultative Services. With more than 450,000 employees in over 150 countries, we help our clients and our communities solve complex problems and achieve ambitious goals through domain and industry expertise, global reach and alliances with the largest tech providers. What defines Deloitte is our drive to make a meaningful difference. For us, this means long-term development and results for our clients and their companies, ideas and actions that also contribute to positive societal development. It is also about empowering our people and promoting their development. At Deloitte Deal Advisory, we help clients maximise the value of their mergers, acquisitions and divestitures across the entire transaction cycle, including the below offerings: * M&A Strategy * Due diligence services, including: * Commercial due diligence * Operational due diligence * IT/Tech due diligence * Carve-out and integration planning and execution * Value Creation Services Our team combines expertise from strategy, finance, operations and technology to provide tailored, high-quality insights that inform investment and divestiture decisions, as well as post-deal value creation. Operating across the Nordics and in close collaboration with offices across the globe, we work seamlessly to deliver comprehensive solutions during critical phases of the deal lifecycle. We are seeking Analysts to join our Stockholm office in August 2026. In this role, you will support clients through integration and separation programmes, manage various aspects of the M&A process and engage with stakeholders to optimise deal value. You will conduct high-quality research and analysis, contributing to the delivery of strategic insights. Additionally, you will develop rapport and trust with clients, drive programme management, prepare presentations, facilitate workshops and contribute to business development activities that enhance Deloitte’s market presence across the region. ## Qualifications A successful candidate has the following qualities: * Completed MBA or Master’s degree with strong academic results * Excellent problem-solving and analytical skills * Prior experience in strategy development or any part of the M&A lifecycle is beneficial, e.g., through management consulting or other internships * Ability to work both independently and as part of a team * Flexibility in handling the demands of deal cycles * Proficiency in MS PowerPoint and Excel * Fluency in written and spoken English and preferably Swedish or another Scandinavian language * Can-do attitude, goal-oriented and positive mindset How you’ll grow As an Analyst with Deloitte Deal Advisory, you will be an integral part of a dynamic and growing team, contributing to successful mergers and divestitures across a range of industries. You will experience a steep learning curve in management advisory, strategic thinking and change management, with broad exposure to M&A projects in various industries and geographies. Working closely with colleagues, clients and investors worldwide, you will gain valuable international experience. We are expanding our Deal Advisory practice in Sweden, offering you the opportunity to play a key role in our growth across the Nordics. You will have the freedom to take on responsibility and grow in both client-facing and internal situations, with our full support to help you advance your career. We value honesty and direct communication and foster an inclusive team culture where contributions are recognised. ## Additional Information We offer As a part of Deloitte, you will gain access to the world’s largest consultancy network, meaning you will have colleagues all over the globe who you can utilise in order to develop yourself, our clients and our business. You will work with exciting and complex projects both on a global and Nordic level within a team that values your perspective. Your personal development and the opportunities that help you grow are of great importance to us. We offer you practical experience, a personal coach and a structured training programme that promotes continuous learning, as well as continuous feedback and guidance from more experienced colleagues. You will get the opportunity to be part of an organisation where we help our clients on their journey to become a more sustainable organisation. You also get to be involved in our own initiatives relating to climate and environmental work as well as social responsibility. How to apply Submit your application online as soon as possible. Your application should contain your: * CV * Cover letter * University grades - the grade document you upload should have been retrieved no more than 2 months ago In the first step, you upload your CV. In the next step, you upload your university transcripts (for courses completed so far) and cover letter. Please note that you need to submit all the requested documents for your application to be considered completed. Apply as soon as possible as we review applications on an ongoing basis. Upon submitting your application, you should receive a confirmation email from us. If you don't receive this email, we advise you to submit your application again. If you are applying for multiple positions with us, please clarify in your applications which role you are most interested in. Questions If you have any questions regarding the position, please contact Alice Nilsson Ingberg, at anilssoningberg@deloitte.se, or Sophie Karlerö Kolijn, Recruiter, at skarlero@deloitte.se. As a qualitative part of Deloitte's recruitment process, our final candidates undergo a background check, in order to increase awareness of our future employees, secure the working environment for our employees and meet regulatory requirements. The process for background checks is carried out in collaboration with ToFindOut. https://tofindout.se/en/background-check/. For the roles where university grades are requested a verification of the grades is made as a part of the recruitment process. If you have any questions, please contact the responsible recruiter. What impact will you make? Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. We do not just aspire to make solutions. We wish to create an impact that makes a positive and crucial difference for the people around us, our clients and our society. Deloitte is where you’ll find unlimited opportunities to succeed and realize your full potential.", "summaryDescription" : "Junior Analysts to M&A Deal Advisory - Aug 2026 at Deloitte. Skills: M&A, Deal Advisory, Integration, Separation. Support clients through integration programmes. 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Arlington:1301 S Bowen Rd (320TX-1687)
1301 S Bowen Rd
Ste 150
Arlington, 76013

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The public vocational rehabilitation (VR) program administered through the Texas Workforce Commission helps people with disabilities to prepare for, obtain, retain, and advance in employment. MAKE A DIFFERENCE AND HELP PEOPLE WITH VR According to the Department of Labor, the unemployment rate for people with disabilities was 12.6% in 2020. This jobless rate continues to be much higher than the rate for those without disabilities. PUBLIC SERVICE IN VR IS FOR YOU… -If you want to find meaningful work and contribute to a powerful mission. For more than 100 years VR has been helping individuals with disabilities achieve their employment goals! -If you are looking for career and advancement opportunities. 38% of employees in VR have 15+ years of seniority. There are various positions with career ladders and opportunities to specialize in areas of interest: Autism, Blind & Visual Impairments, Deaf & Hard of Hearing, Brain Injury, Foster Youth, Transition Students, Veterans. -If you need a comprehensive benefits package that offers competitive pay & benefits from health plans, life insurance, retirement programs, paid leave and holidays, and longevity pay. -If you have direct VR Counseling work experience, receive higher starting salary. -If you want to advance your education with our tuition assistance program. -FREE CEUs to maintain CRC credentials and reimbursement for CRC & LPC renewals. The mission of the Texas Workforce Commission (TWC) is to promote and support a workforce system that creates value and offers employers, individuals and communities the opportunity to achieve and sustain economic prosperity. To support our mission, we are seeking to fill a Part-time/Full-time TEMPORARY Caseload Coverage Vocational Rehabilitation Counselor (CCVRC) position to join the Vocational Rehabilitation Department. This position will be housed within the DFW/Texoma Region 2 area. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. The CCVRC performs senior-level vocational rehabilitation work in support of the mission, goals and values of the Texas Workforce Commission. CCVRC applies critical thinking skills and sound decision making in performance of routine rehabilitation work in the Vocational Rehabilitation (VR) program covering vacant caseloads. This program assists eligible individuals with disabilities to prepare for, retain, obtain and/or advance in competitive, integrated employment and includes assisting students with disabilities to transition successfully from high school to postsecondary education and employment. The ideal candidate will perform work using the applicable policy, guidance, and the electronic case management system. The CCVRC is hired by VR Program Operations with consultation with the appropriate regional staff, and works independently, with moderate to minimal supervision by the manager. GENERAL DUTIES: - Assist eligible individuals with disabilities to prepare for, retain, obtain and/or advance in competitive, integrated employment and includes assisting students with disabilities to transition successfully from high school to postsecondary education and employment. - Develop and maintain relations with community referral sources, businesses, employers and schools. - Collect and analyze all information necessary to make an accurate eligibility decision (e.g. medical, psychological, school records, employment records, etc.). - Assist the customer in choosing an appropriate employment by analyzing information to determine the customer’s strengths, resources, priorities, concerns, abilities, capabilities and interests, and matching that information to the current job market. - Work with the consumer to develop a plan of services designed to achieve the consumer’s identified employment goals. - Ensure timely, cost-effective provision of services and consumer progress toward achievement of their employment goal. - Develop and implements a process leading to successful job placement. - Apply best value purchasing practices and uses available, comparable benefits and services to ensure effective use of public funds. - Mentor new VR Counselors. - Perform other duties as assigned PREFERRED QUALIFICATIONS: - Previous experience as a Vocational Rehabilitation Counselor. - Meet the Comprehensive System of Personnel Development (CSPD) educational requirements and considered a Qualified Vocational Rehabilitation Counselor. MINIMUM QUALIFICATIONS: - Graduation from an accredited four-year college or university with major coursework in social work, rehabilitation, or a related field plus five years of experience in vocational rehabilitation services plus meet the Comprehensive System of Personnel Development (CSPD) educational requirements. - Related work experience is defined as case management, counseling, job placement and general knowledge of disabilities. Copy of official transcripts, certifications and/or credentials will be requested. This position may involve up to 30% travel, and method of transportation is the responsibility of employee. Counselors are required to travel to reach their assigned consumers on a regular basis. Thus, travel is required for this position. Duties also include the ability to lift/carry 10 pounds. YOU GAIN: - A Family Friendly Certified Workplace - Competitive starting salary: $6,066.67 a month/ full-time - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf. HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Arlington", "summaryDescription" : "Caseload Coverage Voc Rehab Counselor (Dallas/Fort Worth - Temporary) at Texas Workforce Commission. Skills: Vocational rehabilitation, Case management. Assist individuals with disabilities. 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We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally. We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What’s yours? Position Overview The Head of Order to Cash (OTC) is responsible for end‑to‑end ownership of Order to Cash operations across North America, including credit, billing, consumer and commercial collections, deductions, disputes, and cash application across all customer channels. This role has primary accountability for OTC performance, leading onshore and offshore teams to deliver consistent execution and high‑quality customer outcomes through robust governance, clearly defined SLAs, and KPI‑driven performance management. The position focuses on standardization, efficiency, speed, and continuous improvement across the OTC lifecycle. A key mandate is to drive automation and AI‑enabled transformation, defining and executing strategies to improve cash flow, scalability, and cost efficiency. The Head of OTC serves as a senior finance partner to executive leadership, providing monthly performance updates and insights while continuously optimizing day‑to‑day AR operations. What you'll do OTC Process Ownership exposure to RPA, analytics, and AI tools. Transformation‑minded leader with the ability to modernize large‑scale OTC operations. Action‑oriented with a strong focus on execution and results. Deep Order to Cash and Accounts Receivable expertise. Proven experience leading shared services, offshore, and outsourced delivery models. Executive presence with strong communication and influencing skills. Data‑driven decision‑maker with strong financial and analytical acumen. What's in it for you? Annual base salary range: $144,000 - $165,000 Bonus target range: 30% Generous benefits package including medical, dental, vision, life, disability A company culture that prioritizes internal development and professional growth Time off with pay 401(k) plan with a degree of employer matching Paid parental leave Wellness programs and product discounts Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential. Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. #LI-VA1 #LI-hybrid By submitting your application below, you are providing your prior consent to receive SMS messages to notify you of any updates to your application status and to engage in discussion throughout your application process. You can cancel the SMS service at any time. Just text “STOP” to any of our texts to unsubscribe. Message & data rates may apply. Message frequency may vary. If you have any questions regarding privacy, please read our privacy policy, https://www.hunterdouglas.com/privacy-policy or terms of use https://www.hunterdouglas.com/terms-of-use", "summaryDescription" : "Head of Order to Cash at Hunter Douglas", "postedDate" : "2026-06-12T22:34:33.184", "createdAt" : "2026-06-12T22:34:33.184", "lastUpdated" : "2026-06-15T01:27:33.700", "ingestTimestamp" : "2026-06-12T22:34:33.184", "mongoId" : "6a2c600574d8ee00a08f0ac3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 144000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Order to Cash", "Accounts Receivable" ], "skillCount" : 2, "jobCategory" : "finance", "jobSubcategory" : "hd-brand--finance", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "68e6b1d070f0b99d58d664fb", "title" : "Sr. Applied Scientist, SPB Advertiser Guidance", "company" : "Amazon.com LLC", "industry" : "Machine Learning Science, Applied Science, Advertising", "salary" : { "min" : 150400.0, "max" : 260000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Palo Alto, California, USA", "locations" : [ "Palo Alto, California, USA" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-15T14:05:37.471", "fingerprint" : "4b5feafbdc32dc4b0f9be16f4e4ad5925a3c0dcd839066f3f4c1b63c3cb3750b", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3104434/apply", "externalId" : "77aa7153-257b-48cb-9aca-e5e7ba036770", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Palo Alto", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.4443293,-122.1598465" } ], "locationText" : "Palo Alto, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Python, Java, C++, Generative AI, LLMs, Reinforcement learning, Fine-tuning, Preference optimization, Agent architectures, Tool orchestration, Multi-step reasoning, Adaptive behavior", "professionalSkills" : [ "Applied research", "Business application", "Technical strategy", "Roadmap development", "Product innovation" ], "hardSkillsList" : [ "Machine learning", "Model optimization", "Data curation", "Evaluation pipelines", "Agent workflows", "Reasoning frameworks", "Model customization" ], "softSkillsList" : [ "Leadership", "Critical thinking" ], "hardSkills" : [ { "name" : "Machine learning", "level" : "intermediate" }, { "name" : "Model optimization", "level" : "intermediate" }, { "name" : "Data curation", "level" : "intermediate" }, { "name" : "Evaluation pipelines", "level" : "intermediate" }, { "name" : "Agent workflows", "level" : "intermediate" }, { "name" : "Reasoning frameworks", "level" : "intermediate" }, { "name" : "Model customization", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Critical thinking" } ], "majorSkills" : "Agentic AI, Machine learning, LLMs", "majorSkillsList" : [ "Agentic AI", "Machine learning", "LLMs" ], "coreResponsibilities" : "Lead strategy and roadmap, Design agents, Implement optimization techniques, Curate datasets and tools, Build evaluation pipelines, Develop agentic architectures, Prototype orchestration frameworks, Collaborate with peers, Translate research into applications", "teamCollaboration" : "Scientists and engineers; Product managers; Cross-functional teams", "projectManagementSkills" : [ "Roadmap development" ], "domainKnowledge" : "Advertiser workflows; Agent ecosystem; Sponsored Products; Generative AI; Advertising landscape; Auction simulations; ML models; Optimization algorithms; Chat experiences; Non-chat experiences; Keyword recommendations; Agent architectures; Tool integration; Reasoning frameworks; Model customization", "domainList" : [ "advertiser-workflows", "agent-ecosystem", "sponsored-products", "generative-ai", "advertising-landscape", "auction-simulations", "ml-models", "optimization-algorithms", "chat-experiences", "non-chat-experiences", "keyword-recommendations", "agent-architectures", "tool-integration", "reasoning-frameworks", "model-customization" ], "domainSpecificKnowledge" : [ "Advertiser workflows", "Agent ecosystem", "Sponsored Products", "Generative AI", "Advertising landscape", "Auction simulations", "ML models", "Optimization algorithms", "Chat experiences", "Non-chat experiences", "Keyword recommendations", "Agent architectures", "Tool integration", "Reasoning frameworks", "Model customization" ], "toolProficiency" : [ "MLflow" ], "communicationSkills" : "Effective communication", "continuousLearning" : "Stay current with research", "innovationCreativity" : "Pioneer next generation; Innovative solutions; Pushing boundaries", "problemSolvingSkills" : "Ambiguous technical problems", "outcomesObjectives" : "Deliver customer-facing products; Help advertisers create campaigns; Help advertisers optimize campaigns; Help advertisers grow campaigns; Ensure safety, reliability, trust", "qualificationsBasic" : "Master's degree and 6+ years, 3+ years ML models, 3+ years Python", "qualificationsPreferred" : "PhD preferred, GCP Professional Data Engineer, AWS Data Analytics, Databricks Certified, Dbt Certified", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are looking for a passionate Applied Scientist to help pioneer the next generation of agentic AI applications for Amazon advertisers. In this role, you will design agentic architectures, develop tools and datasets, and contribute to building systems that can reason, plan, and act autonomously across complex advertiser workflows. You will work at the forefront of applied AI, developing methods for fine-tuning, reinforcement learning, and preference optimization, while helping create evaluation frameworks that ensure safety, reliability, and trust at scale. You will work backwards from the needs of advertisers—delivering customer-facing products that directly help them create, optimize, and grow their campaigns. Beyond building models, you will advance the agent ecosystem by experimenting with and applying core primitives such as tool orchestration, multi-step reasoning, and adaptive preference-driven behavior. This role requires working independently on ambiguous technical problems, collaborating closely with scientists, engineers, and product managers to bring innovative solutions into production. Key job responsibilities - Lead business, science and engineering strategy and roadmap for Sponsored Products Agentic Advertiser Guidance. - Design and build agents to guide advertisers in conversational and non-conversational experience. - Design and implement advanced model and agent optimization techniques, including supervised fine-tuning, instruction tuning and preference optimization (e.g., DPO/IPO). - Curate datasets and tools for MCP. - Build evaluation pipelines for agent workflows, including automated benchmarks, multi-step reasoning tests, and safety guardrails. - Develop agentic architectures (e.g., CoT, ToT, ReAct) that integrate planning, tool use, and long-horizon reasoning. - Prototype and iterate on multi-agent orchestration frameworks and workflows. - Collaborate with peers across engineering and product to bring scientific innovations into production. - Stay current with the latest research in LLMs, RL, and agent-based AI, and translate findings into practical applications. About the team The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through the latest generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. The Advertiser Guidance team within Sponsored Products and Brands is focused on guiding and supporting 1.6MM advertisers to meet their advertising needs of creating and managing ad campaigns. At this scale, the complexity of diverse advertiser goals, campaign types, and market dynamics creates both a massive technical challenge and a transformative opportunity: even small improvements in guidance systems can have outsized impact on advertiser success and Amazon’s retail ecosystem. Our vision is to build a highly personalized, context-aware agentic advertiser guidance system that leverages LLMs together with tools such as auction simulations, ML models, and optimization algorithms. This agentic framework, will operate across both chat and non-chat experiences in the ad console, scaling to natural language queries as well as proactively delivering guidance based on deep understanding of the advertiser. To execute this vision, we collaborate closely with stakeholders across Ad Console, Sales, and Marketing to identify opportunities—from high-level product guidance down to granular keyword recommendations—and deliver them through a tailored, personalized experience. Our work is grounded in state-of-the-art agent architectures, tool integration, reasoning frameworks, and model customization approaches (including tuning, MCP, and preference optimization), ensuring our systems are both scalable and adaptive. Basic Qualifications: - PhD, or Master's degree and 6+ years of applied research experience - 3+ years of building machine learning models for business application experience - Experience programming in Java, C++, Python or related language - Experience with neural deep learning methods and machine learning Preferred Qualifications: - Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc. - Experience with large scale distributed systems such as Hadoop, Spark etc. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $150,400/year in our lowest geographic market up to $260,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Sr. Applied Scientist, SPB Advertiser Guidance at Amazon.com LLC. Skills: Agentic AI, Machine learning, LLMs. Lead strategy and roadmap. Design agents", "postedDate" : "2026-06-14T07:34:19.662", "createdAt" : "2026-06-14T07:34:19.662", "lastUpdated" : "2026-06-15T14:05:37.471", "ingestTimestamp" : "2026-06-14T07:34:19.662", "mongoId" : "68e6b1d070f0b99d58d664fb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3104434/apply", "salaryAnnualMin" : 150400, "salaryAnnualMax" : 260000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Machine learning", "Model optimization", "Data curation", "Evaluation pipelines", "Agent workflows", "Reasoning frameworks", "Model customization", "Leadership", "Critical thinking", "Agentic AI", "LLMs", "Applied research", "Business application", "Technical strategy", "Roadmap development", "Product innovation", "Advertiser workflows", "Agent ecosystem", "Sponsored Products", "Generative AI", "Advertising landscape", "Auction simulations", "ML models", "Optimization algorithms", "Chat experiences", "Non-chat experiences", "Keyword recommendations", "Agent architectures", "Tool integration", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "MLflow" ], "skillCount" : 34, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a3050d9f292fd229cef61a4", "title" : "Class A Yard Jockey - 1st Shift 5AM to 3PM", "company" : "Daniels Health & Sharpsmart", "industry" : "Operations - Transport", "salary" : { "min" : 29.0, "max" : 29.0, "currency" : "USD", "frequency" : "per-hour-wage" }, "location" : "Easton, PA", "locations" : [ "Easton, PA" ], "timestamp" : "2026-06-16T11:15:30.519", "fingerprint" : "55bb445786ec22961e527f95dcfc08dbf3938296f36c18214b70602a2b8724e7", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/daniels-sharpsmart/b91601db-8199-4ec6-a5a3-f926b309b5da/apply", "externalId" : "b91601db-8199-4ec6-a5a3-f926b309b5da", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Easton", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.6916081,-75.2099866" } ], "locationText" : "Easton, Pennsylvania, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "coreResponsibilities" : "Move trailers within the yard, Spot trailers to and from docks, Operate yard truck safely, Perform pre-trip inspections, Maintain yard organization, Report any equipment issues", "qualificationsBasic" : "3+ years yard jockey experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description We are seeking a reliable, hands‑on Class A Yard Jockey with a Class A license and experienced with maneuvering large trucks across the Easton, PA Plant as well as loading and unloading trailers and trucks! 925 Conroy Pl, Easton, PA 18040 Check this out on our YouTube! https://www.youtube.com/watch?v=QA8D9kxfNtI ## What will your job involve? Moving trailers and equipment throughout the yard using a yard truck Position trailers accurately for efficient loading and unloading Load and unload trailers in support of warehouse operations Perform daily safety inspections on yard trucks and equipment Maintain a clean, organized, and safe yard Communicate with yard and warehouse teams to ensure efficient operations Safely operate straight trucks and tractor trailers (26’–53’) Heavy lifting REQUIRED!! ## What are we looking for? Class A license with a clean driving record and VALID DOT MEDICAL CARD Minimum 3 years experience operating 26 foot trucks and trailers up to 53 foot Passing our 7 Year FADV review in the Drug & Alcohol Clearinghouse Experience with pre-trip and post-trip vehicle evaluations Experience with DOT compliance, logging hours, roadside inspections Can-do attitude with a strong customer focus Proven longevity in past employment TOUCH FREIGHT EXPERIENCE!!! ## Why work for us? Job stability – as an essential service to healthcare we are a non-seasonal and stable business Opportunities for overtime Consistent work hours – Monday- Friday position, 1st Shift (5AM to 3PM) Benefits – Full time roles are provided benefits, sick leave and vacation leave from day one! Permanent position – This is a Full-time permanent role of 40-50 hours per week Competitive salary – This position is offering a $29.00 per hour! New Hire Bonus – Get an extra $3,000 after successfully completing your probation period! ## Additional Information Who are we? We are a healthcare service company providing safety systems and regulated waste collections for hospitals and an array of customers within the healthcare industry. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, improve infection control and reduce the environmental footprint of our customers. As a service to our customers we dispose and treat medical waste at our treatment facilities across the U.S. If this sounds like the role for you, or somebody you know then we look forward to speaking with you! To find out more of what a day in the life of a driver looks like visit - Driving with Daniels! Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations. Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process.", "summaryDescription" : "Class A Yard Jockey - 1st Shift 5AM to 3PM at Daniels Health & Sharpsmart. Move trailers within the yard. Spot trailers to and from docks", "postedDate" : "2026-06-15T03:08:05.635", "createdAt" : "2026-06-15T03:08:05.635", "lastUpdated" : "2026-06-16T11:15:30.519", "ingestTimestamp" : "2026-06-16T03:20:33.817", "mongoId" : "6a3050d9f292fd229cef61a4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 29, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c600574d8ee00a08f0ac1", "title" : "Head of Order to Cash", "company" : "Hunter Douglas", "salary" : { "min" : 144000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "CO", "locations" : [ "CO" ], "timestamp" : "2026-06-14T22:21:43.438", "fingerprint" : "5744e28b9e2e13abfc3dfe272664b8523b443a7e0ffd3cd6bc14015910ce1df0", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://jobs.hunterdouglas.com/division/hunterdouglas/job/7771821003?gh_jid=7771821003", "externalId" : "7771821003", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Colorado", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Colorado, United States", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally. We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What’s yours? Position Overview The Head of Order to Cash (OTC) is responsible for end‑to‑end ownership of Order to Cash operations across North America, including credit, billing, consumer and commercial collections, deductions, disputes, and cash application across all customer channels. This role has primary accountability for OTC performance, leading onshore and offshore teams to deliver consistent execution and high‑quality customer outcomes through robust governance, clearly defined SLAs, and KPI‑driven performance management. The position focuses on standardization, efficiency, speed, and continuous improvement across the OTC lifecycle. A key mandate is to drive automation and AI‑enabled transformation, defining and executing strategies to improve cash flow, scalability, and cost efficiency. The Head of OTC serves as a senior finance partner to executive leadership, providing monthly performance updates and insights while continuously optimizing day‑to‑day AR operations. What you'll do OTC Process Ownership exposure to RPA, analytics, and AI tools. Transformation‑minded leader with the ability to modernize large‑scale OTC operations. Action‑oriented with a strong focus on execution and results. Deep Order to Cash and Accounts Receivable expertise. Proven experience leading shared services, offshore, and outsourced delivery models. Executive presence with strong communication and influencing skills. Data‑driven decision‑maker with strong financial and analytical acumen. What's in it for you? Annual base salary range: $144,000 - $165,000 Bonus target range: 30% Generous benefits package including medical, dental, vision, life, disability A company culture that prioritizes internal development and professional growth Time off with pay 401(k) plan with a degree of employer matching Paid parental leave Wellness programs and product discounts Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential. Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. #LI-VA1 #LI-hybrid By submitting your application below, you are providing your prior consent to receive SMS messages to notify you of any updates to your application status and to engage in discussion throughout your application process. You can cancel the SMS service at any time. Just text “STOP” to any of our texts to unsubscribe. Message & data rates may apply. Message frequency may vary. If you have any questions regarding privacy, please read our privacy policy, https://www.hunterdouglas.com/privacy-policy or terms of use https://www.hunterdouglas.com/terms-of-use", "summaryDescription" : "Head of Order to Cash at Hunter Douglas", "postedDate" : "2026-06-12T22:39:29.652", "createdAt" : "2026-06-12T22:39:29.652", "lastUpdated" : "2026-06-14T22:21:43.438", "ingestTimestamp" : "2026-06-12T22:39:29.652", "mongoId" : "6a2c600574d8ee00a08f0ac1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 144000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "hd-brand--finance", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2c600574d8ee00a08f0abe", "title" : "Head of Order to Cash", "company" : "Hunter Douglas", "salary" : { "min" : 144000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "CO", "locations" : [ "CO" ], "timestamp" : "2026-06-15T01:28:33.424", "fingerprint" : "b8d86fae3511da7b3804abca506d0538bbf8db74dc55def567c71d9ebd9af13d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://jobs.hunterdouglas.com/division/hunterdouglas/job/7771823003?gh_jid=7771823003", "externalId" : "7771823003", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Colorado", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Colorado, United States", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally. We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What’s yours? Position Overview The Head of Order to Cash (OTC) is responsible for end‑to‑end ownership of Order to Cash operations across North America, including credit, billing, consumer and commercial collections, deductions, disputes, and cash application across all customer channels. This role has primary accountability for OTC performance, leading onshore and offshore teams to deliver consistent execution and high‑quality customer outcomes through robust governance, clearly defined SLAs, and KPI‑driven performance management. The position focuses on standardization, efficiency, speed, and continuous improvement across the OTC lifecycle. A key mandate is to drive automation and AI‑enabled transformation, defining and executing strategies to improve cash flow, scalability, and cost efficiency. The Head of OTC serves as a senior finance partner to executive leadership, providing monthly performance updates and insights while continuously optimizing day‑to‑day AR operations. What you'll do OTC Process Ownership exposure to RPA, analytics, and AI tools. Transformation‑minded leader with the ability to modernize large‑scale OTC operations. Action‑oriented with a strong focus on execution and results. Deep Order to Cash and Accounts Receivable expertise. Proven experience leading shared services, offshore, and outsourced delivery models. Executive presence with strong communication and influencing skills. Data‑driven decision‑maker with strong financial and analytical acumen. What's in it for you? Annual base salary range: $144,000 - $165,000 Bonus target range: 30% Generous benefits package including medical, dental, vision, life, disability A company culture that prioritizes internal development and professional growth Time off with pay 401(k) plan with a degree of employer matching Paid parental leave Wellness programs and product discounts Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential. Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. #LI-VA1 #LI-hybrid By submitting your application below, you are providing your prior consent to receive SMS messages to notify you of any updates to your application status and to engage in discussion throughout your application process. You can cancel the SMS service at any time. Just text “STOP” to any of our texts to unsubscribe. Message & data rates may apply. Message frequency may vary. If you have any questions regarding privacy, please read our privacy policy, https://www.hunterdouglas.com/privacy-policy or terms of use https://www.hunterdouglas.com/terms-of-use", "summaryDescription" : "Head of Order to Cash at Hunter Douglas", "postedDate" : "2026-06-12T22:30:48.955", "createdAt" : "2026-06-12T22:30:48.955", "lastUpdated" : "2026-06-15T01:28:33.424", "ingestTimestamp" : "2026-06-12T22:30:48.955", "mongoId" : "6a2c600574d8ee00a08f0abe", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 144000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "hd-brand--finance", "dataQualityScore" : 0.7777778, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a30754cf292fd229c00e67a", "title" : "Estagiário/a Administrativo/a", "company" : "PALFINGER Portugal", "salary" : { "min" : 9000.0, "max" : 12000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an Entry-level Administrative Intern in Portugal, adjusted for the manufacturing industry." }, "location" : "Portugal", "locations" : [ "Portugal" ], "timestamp" : "2026-06-16T11:09:08.409", "fingerprint" : "3cdd4401d214cd6f1dc476415171f5f30162157076b6dee03e79f5fc46dc84a7", "source" : "join_com", "language" : "pt", "applyUrl" : "https://join.com/companies/palfinger/16287001-estagiario-a-administrativo-a-na-palfinger-portugal", "externalId" : "16287001", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Portugal", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Portugal", "employmentType" : "INTERNSHIP", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Support administrative tasks, Organize documents, Manage correspondence, Assist with scheduling, Help with data entry, Provide general office support", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Estagiário/a Administrativo/a at PALFINGER Portugal. 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Collaborate with Support; Collaborate with Sales; Collaborate with Product; Collaborate with Engineering; Collaborate with regional leaders; Collaborate with Support leadership", "domainKnowledge" : "Support operations; Global support; AI acceleration; Agentic enterprise", "domainList" : [ "support-operations", "global-support", "ai-acceleration", "agentic-enterprise" ], "domainSpecificKnowledge" : [ "Support operations", "Global support", "AI acceleration", "Agentic enterprise" ], "continuousLearning" : "Continuous learning framework", "innovationCreativity" : "Experimental mindset; Reinvent how work is done; Redefine future of work", "problemSolvingSkills" : "Solve problems; Address inefficiencies; Address global inefficiencies", "outcomesObjectives" : "Optimize resource deployment; Meet market requirements; Meet company growth requirements; Deliver consistent high-quality assistance; Shift focus from volume to outcomes; Drive continuous improvement", "qualificationsBasic" : "10+ years in Support/Operations, Technical support background, Proven experience managing global operations, Track record leading operational transformations, Track record replacing manual workflows with AI/automated systems, Ability to influence organizational-level strategy, Collaborate across cross-functional boundaries, Experience developing hiring strategies, Motivating high-performing teams through change and growth", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. ABOUT THE ROLE As Snowflake scales, we are seeking a Director of Global Support Operations to influence and execute our organizational-level support strategy. This leader will be responsible for transforming our global support infrastructure into an AI-accelerated, outcome-based engine that prioritizes service excellence and customer satisfaction. In this role, you will lead a global team united by a mission to improve the customer experience through operational excellence. You will balance the daily reliability of our support engine with a \"dual-track\" focus on replacing legacy manual processes with automated, predictive systems. You will empower your managers to take on more scope, ensuring the global team remains aligned with Snowflake's strategic goals. Reporting to senior leadership, you will work cross-functionally with Support, Sales, Product, and Engineering to address inefficiencies and drive continuous learning through customer advocacy. This is a unique opportunity for a transformation operations leader to architect the future of Global Support and support operations at scale while fostering a culture of proactive intelligence. Support & Workforce Strategy - Support Business Partnership: Serve as a strategic partner to the Head of Global Support, her regional leaders, and the broader Support leadership team to align operational goals with organizational strategy, ensuring consistent service delivery and collaborative problem-solving across all territories. - Business Planning: Assist in developing an annual business plan that incorporates support best practices to meet market and company growth requirements. - Support Offerings & Tiering: Design and maintain a tiered support service model that aligns service levels with customer needs, ensuring clear value propositions across all support tiers while balancing cost-to-serve. - Global Support Enablement: Establish a scalable framework for continuous learning, tool proficiency, and knowledge management, ensuring support engineers globally have the training, documentation, and resources to deliver consistent, high-quality assistance. - AI-Augmented Staffing: Transition global support teams from manual allocation to a skill-based, AI-augmented staffing model that optimizes resource deployment across technical domains. - Capacity & Sourcing: Develop hiring and retention strategies for optimal staffing, partnering with recruiting to define profiles that meet Snowflake's evolving support needs. OPERATIONS LEADERSHIP - Success Metrics: Define and track global and geo-level success metrics, shifting focus from traditional volume to outcome-based measures like customer consumption uplift. - Data-Driven Improvement: Analyze operations to provide cost-effective suggestions for improvement, utilizing data to address global inefficiencies proactively. - Support Intelligence: Institutionalize learnings from customer experiences and support data to drive continuous improvement in global support operations. STRATEGIC LEADERSHIP & TEAM DEVELOPMENT - Empowering Teams: Empower managers to take on more responsibility, giving them the space to grow their teams without micro-management. - Inspiring Culture: Inspire and motivate staff members during challenging times or tight deadlines, maintaining high morale and energy across the global organization. - Decision Accountability: Ensure decisions on difficult matters are made thoughtfully and acted upon effectively, holding peers and team members accountable. WHAT WE'RE LOOKING FOR - 10+ years in Support/Operations: Technical support background with proven experience in support excellence and managing global operations. - Transformation Fluency: Track record of leading operational transformations and replacing manual workflows with AI/automated systems. - Strategy Influence: Ability to participate in and influence organizational-level strategy while collaborating across cross-functional boundaries. - People Leadership: Experience in developing hiring strategies and motivating high-performing teams through change and growth. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com http://careers.snowflake.com", "summaryDescription" : "Director of Global Support Operations at Snowflake. Skills: Support Operations, Operational Transformation, AI Acceleration, Team Development. Influence organizational-level support strategy. 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New York, New York, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceLevel" : "Director", "technicalSkills" : "AI, Automation, Advanced analytics, Predictive analytics, NLP, RPA", "professionalSkills" : [ "Financial planning", "Forecasting", "Reporting", "Analysis", "Financial modeling", "Scenario analyses", "Performance management", "Strategic analysis", "M&A evaluation", "Synergy tracking" ], "hardSkillsList" : [ "Budgeting", "Forecasting", "Long-range planning", "Variance analysis", "Data analysis", "Financial analysis" ], "softSkillsList" : [ "Leadership", "Strategic thinker", "Influencing", "Curious", "Hands-on", "Inclusive leader" ], "hardSkills" : [ { "name" : "Budgeting", "level" : "intermediate" }, { "name" : "Forecasting", "level" : "intermediate" }, { "name" : "Long-range planning", "level" : "intermediate" }, { "name" : "Variance analysis", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Financial analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Strategic thinker" }, { "name" : "Influencing" }, { "name" : "Curious" }, { "name" : "Hands-on" }, { "name" : "Inclusive leader" } ], "majorSkills" : "Corporate FP&A, Financial modeling, Executive reporting, AI in finance", "majorSkillsList" : [ "Corporate FP&A", "Financial modeling", "Executive reporting", "AI in finance" ], "coreResponsibilities" : "Lead corporate budgeting, Lead forecasting, Lead long-range planning, Maintain corporate financial models, Improve corporate financial models, Drive rolling forecast cadence, Provide financial support to CEO, Provide financial support to CFO, Prepare quarterly earnings, Prepare Board presentations, Prepare investor materials, Prepare executive crib packages, Prepare financial presentations, Ensure accurate reporting, Ensure timely reporting, Develop dashboards, Maintain dashboards, Develop self-service reporting, Maintain self-service reporting, Define corporate metrics, Track corporate metrics, Drive business reviews, Provide variance analysis, Provide insight into drivers, Provide prioritised actions, Partner with business unit finance, Ensure consistency in reporting, Ensure transparency in reporting, Use advanced analytics, Use AI, Surface trends, Surface anomalies, Surface forward-looking insights, Provide ad-hoc financial modelling, Support M&A evaluation, Support integration planning, Support synergy tracking, Resolve complex financial questions, Ensure continuity across planning, Develop FP&A processes, Scale FP&A processes, Identify automation opportunities, Implement automation opportunities", "teamCollaboration" : "Partner across Finance; Partner with Business Units; Partner with Executive Leadership; Partner with Corporate Development; Partner with Treasury; Partner with Accounting; Partner with Tax; Partner with business finance teams", "projectManagementSkills" : [ "Process excellence", "Automation" ], "domainKnowledge" : "Financial instruments; Regulatory frameworks; Risk methodologies; Quantitative skills; AI in finance", "domainList" : [ "financial-instruments", "regulatory-frameworks", "risk-methodologies", "quantitative-skills", "ai-in-finance" ], "domainSpecificKnowledge" : [ "Financial instruments", "Regulatory frameworks", "Risk methodologies", "Quantitative skills", "AI in finance" ], "toolProficiency" : [ "Excel", "Sheets", "Anaplan", "Adaptive", "Tableau", "Power BI", "Looker", "Bloomberg Terminal", "Reuters Eikon", "FactSet", "Murex", "Calypso" ], "communicationSkills" : "Executive presentations; Investor materials; Compelling narratives; Clear data translation", "continuousLearning" : "Continuous learning", "problemSolvingSkills" : "Data-backed decision-making; Complex problem management", "specialRequirements" : "Onsite 3 days per week", "outcomesObjectives" : "Improve forecast accuracy; Accelerate reporting cycles; Free capacity for strategic work", "qualificationsBasic" : "Bachelor's degree in Finance, Bachelor's degree in Accounting, Bachelor's degree in Economics, Bachelor's degree in Business", "qualificationsPreferred" : "MBA a plus, CFA a plus, CPA a plus, Anaplan experience a plus, Adaptive experience a plus, Tableau experience a plus, Power BI experience a plus, Looker experience a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "ABOUT GEN: Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. ABOUT THE ROLE: The Senior Director of Corporate FP&A will be a key leader within Gen's Corporate FP&A team, responsible for driving the company's financial planning, forecasting, reporting and analysis processes at the enterprise level. This role sits at the centre of Gen's financial decision‑making — owning the corporate models, budgets and KPIs that inform the CEO, CFO and Board of Directors. You will partner across Finance, Business Units and the Executive Leadership Team to deliver insight that shapes strategy, resource allocation and performance management. As Gen accelerates its AI‑first ambition across the business, this role will also champion the use of AI, automation and advanced analytics within Corporate FP&A to improve forecast accuracy, accelerate reporting cycles and free capacity for higher‑value strategic work. KEY RESPONSIBILITIES: 1. Financial Planning, Budgeting & Forecasting - Lead all corporate budgeting, forecasting and long‑range planning processes, ensuring alignment between top‑down targets and bottom‑up business unit plans. - Maintain and continuously improve corporate financial models, including revenue, cost, cash flow and scenario analyses. - Drive a rolling forecast cadence that provides leadership with a real‑time view of risks, opportunities and emerging trends. - Leverage AI‑powered forecasting tools and predictive analytics to enhance accuracy and reduce manual effort in the planning cycle. 2. Executive & Board Reporting - Provide financial support to the CEO and CFO, including preparation for quarterly earnings, Board presentations and investor materials. - Prepare executive‑ready crib packages and financial presentations that translate complex data into clear, compelling narratives for key stakeholders. - Ensure accurate and timely internal and external reporting, maintaining a single source of truth for corporate financial performance. - Develop and maintain standard dashboards and self‑service reporting views, using BI and AI tools to provide real‑time visibility for leadership. 3. Performance Management & Insight - Define and track key corporate metrics and benchmarks to measure overall business performance against strategic objectives. - Drive monthly and quarterly business reviews with clear variance analysis, insight into underlying drivers and prioritised actions. - Partner with business unit finance teams to ensure consistency and transparency in how performance is measured and reported across Gen. - Use advanced analytics and AI to surface trends, anomalies and forward‑looking insights that inform executive decision‑making. 4. Strategic Analysis & Decision Support - Provide creative and ad‑hoc financial modelling that enables effective, data‑backed decision‑making on investments, capital allocation and strategic initiatives. - Support M&A evaluation, integration planning and synergy tracking from a corporate finance perspective. - Partner with Corporate Development, Treasury, Accounting, Tax and business finance teams to resolve complex financial questions and ensure continuity across planning processes. 5. Process Excellence, Automation & AI - Develop and scale FP&A processes and procedures to support Gen's growth and increasing complexity. - Identify and implement opportunities to automate routine reporting, data gathering and consolidation tasks through AI, RPA and workflow tools. - Champion an AI‑first mindset within Corporate FP&A — piloting new technologies (e.g., AI‑assisted variance analysis, natural language reporting, predictive modelling) and sharing learnings across Finance. - Partner with Finance Systems and Data teams on tool selection, implementation and adoption of planning and analytics platforms (e.g., Anaplan, Adaptive, Power BI, Tableau). 6. Leadership & Ways of Working - Foster a culture that combines rigorous analysis with business partnership and healthy challenge — encouraging the team to ask tough questions, propose alternatives and bring independent insight. - Champion the use of data, automation and AI within Finance to create capacity for higher‑value work and improve the speed and quality of insight. - Role model Gen's values, promote diversity, equity and inclusion, and help build an environment where people can do their best work. ABOUT YOU: Experience - Typically 10+ years of progressive experience in FP&A, corporate finance or financial planning, including roles supporting executive leadership and/or Board reporting. - Experience in a publicly traded company, with strong knowledge of earnings processes, SEC reporting cadences and investor communications. - Demonstrated track record of building and improving corporate planning processes, financial models and reporting frameworks in a complex, matrixed environment. - Prior experience evaluating or implementing AI and automation tools within a finance function is strongly preferred. Technical & Analytical Skills - Deep understanding of financial analysis, budgeting, forecasting and reporting, including driver‑based and scenario modelling. - Ability to gather, manipulate and manage large datasets from multiple sources, understand complex data relationships and draw conclusions that recommend the best course of action. - Advanced skills in Excel/Sheets and financial modelling; experience with planning tools (e.g., Anaplan, Adaptive) and BI tools (e.g., Tableau, Power BI, Looker) is a plus. - Familiarity with AI and automation technologies applicable to finance (e.g., predictive analytics, NLP‑based reporting, RPA) and an eagerness to apply them. Leadership & Personal Attributes - Strategic thinker who can translate business ambition into clear financial strategies, priorities and trade‑offs. - Strong influencing and communication skills, able to frame complex issues simply, tell a compelling story and adjust style for executive and non‑financial audiences. - Comfortable challenging the status quo with data and insight, while building strong, trust‑based relationships with stakeholders. - Naturally curious, proactive and hands‑on, with a bias towards action, continuous improvement and learning. - Inclusive leader who values diversity of thought and experience and creates space for others to contribute. Education - Bachelor's degree in Finance, Accounting, Economics, Business, or a related field required. - MBA, CFA, CPA or equivalent advanced qualification is a plus. PERSONAL ATTRIBUTES: · Visionary leader with a strategic mindset and a passion for leveraging data to drive decision making. · Ability to thrive in a fast-paced, high-tech environment and manage complex problem. Location: Mountain View, CA or NYC Office (Onsite 3 days per week) The annual base salary for this position is expected to be between $220,000 and $250,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role. WHAT’S NEXT…. After you submit your application, you can expect the following steps in the recruitment process: · TA Call · Hiring Manager (Virtual) · Senior Leadership (Virtual) · Senior Leadership (Virtual) · Final Interview - Hiring Manager (Virtual or face-to-face)", "summaryDescription" : "Senior Director of Corporate FP&A at Gen. Skills: Corporate FP&A, Financial modeling, Executive reporting, AI in finance. Lead corporate budgeting. Lead forecasting", "createdAt" : "2026-06-13T22:02:14.027", "lastUpdated" : "2026-06-15T03:46:40.483", "ingestTimestamp" : "2026-06-13T22:02:14.027", "mongoId" : "6a2c8bd574d8ee00a0973e12", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 220000, "salaryAnnualMax" : 250000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Budgeting", "Forecasting", "Long-range planning", "Variance analysis", "Data analysis", "Financial analysis", "Leadership", "Strategic thinker", "Influencing", "Curious", "Hands-on", "Inclusive leader", "Corporate FP&A", "Financial modeling", "Executive reporting", "AI in finance", "Financial planning", "Reporting", "Analysis", "Scenario analyses", "Performance management", "Strategic analysis", "M&A evaluation", "Synergy tracking", "Process excellence", "Automation", "Financial instruments", "Regulatory frameworks", "Risk methodologies", "Quantitative skills", "CFA", "CPA", "Excel", "Sheets", "Anaplan", "Adaptive", "Tableau", "Power BI", "Looker", "Bloomberg Terminal", "Reuters Eikon", "FactSet", "Murex", "Calypso" ], "skillCount" : 44, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a25971674d8ee00a01a2ca8", "title" : "Executive Assistant to the Head of GTM", "company" : "Cal. com", "industry" : "Technology", "salary" : { "min" : 120000.0, "max" : 180000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Executive Assistant in the Technology industry in the United States, adjusted for executive seniority and remote work." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-15T05:23:44.972", "fingerprint" : "2d7bbab71f6a6a0e238784316c7d553ac671ae98ab551d09147e493e3c8731e0", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://cal-com.breezy.hr/p/f52be37e4d63-executive-assistant-to-the-head-of-gtm", "externalId" : "f52be37e4d63", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Act as force multiplier", "remoteFriendly" : true, "rawDescription" : "About the Role We’re hiring an Executive Assistant to the Head of GTM to act as a force multiplier across sales, marketing, hiring, operations, and strategic execution at Cal.com. This is not a traditional assistant role. This is a high agency operator role for someone who wants proximity to comp", "summaryDescription" : "Executive Assistant to the Head of GTM at Cal. com. Act as force multiplier", "createdAt" : "2026-06-14T05:29:26.079", "lastUpdated" : "2026-06-15T05:23:44.972", "ingestTimestamp" : "2026-06-14T05:29:26.079", "mongoId" : "6a25971674d8ee00a01a2ca8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 120000, "salaryAnnualMax" : 180000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2c5eb874d8ee00a08e63cd", "title" : "Chief of Staff to the Head of Growth", "company" : "Neros Technologies", "industry" : "Defense Technology", "salary" : { "min" : 100000.0, "max" : 160000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Torrance, California, United States", "locations" : [ "Torrance", "California", "United States" ], "timestamp" : "2026-06-15T02:44:34.120", "fingerprint" : "0eb22979b04d0fb38bec1b20f67a3e41d43a0a8e3eed2b85606c6c9b700507aa", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/nerostechnologies/jobs/5053800007", "externalId" : "5053800007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Torrance", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.8371392,-118.3413606" } ], "locationText" : "Torrance, California, United States", "domainKnowledge" : "Drone industrial base; Unmanned systems; Modern battlefield", "domainList" : [ "drone-industrial-base", "unmanned-systems", "modern-battlefield" ], "domainSpecificKnowledge" : [ "Drone industrial base", "Unmanned systems", "Modern battlefield" ], "qualificationsPreferred" : "Startups experience, Defense industry experience, Tech industry experience", "remoteFriendly" : false, "rawDescription" : "Who we are Neros is a defense technology company rebuilding America’s drone industrial base. We design and manufacture high-performance unmanned systems that are tested in combat, iterated at startup speed, and built at massive scale. Our team culture is fast, hands-on, and obsessed with closing the gap between design and deployment. As drones transform the character of warfare, Neros is delivering the systems the West needs to compete on the modern battlefield and deter the adversaries of democracy. We’re hiring engineers, operators, and builders who want to move fast, take on extreme ownership, and get capability into the hands of warfighters in months, not years. What you will be doing Responsibilities You should have the following Nice to Have Experience in startups or defense/tech industries is a plus US Salary Range $100,000-$160,000 USD The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are considered part of Neros' total compensation package. We’re an equal opportunity employer. We welcome all applicants without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.", "summaryDescription" : "Chief of Staff to the Head of Growth at Neros Technologies", "postedDate" : "2026-06-12T22:07:02.301", "createdAt" : "2026-06-12T22:07:02.301", "lastUpdated" : "2026-06-15T02:44:34.120", "ingestTimestamp" : "2026-06-12T22:07:02.301", "mongoId" : "6a2c5eb874d8ee00a08e63cd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 100000, "salaryAnnualMax" : 160000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Drone industrial base", "Unmanned systems", "Modern battlefield" ], "skillCount" : 3, "jobCategory" : "engineering", "jobSubcategory" : "engineering", "dataQualityScore" : 0.7777778, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Defense Technology" }, { "id" : "6a2c5e6874d8ee00a08e3d37", "title" : "Director of Customer Support", "company" : "Triple Whale", "industry" : "e-commerce", "salary" : { "min" : 120000.0, "max" : 152000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote US", "locations" : [ "Remote US" ], "timestamp" : "2026-06-14T23:56:21.495", "fingerprint" : "264f313029f395364bd758585aa1af4c399847608a2e972d892714185078ff4e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/triplewhale/jobs/5257178008", "externalId" : "5257178008", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "experienceLevel" : "Director", "technicalSkills" : "AI, LLM, SQL, API", "professionalSkills" : [ "Customer operations", "Support engineering", "Bug triage", "Customer education", "Root-cause analysis", "Roadmap signal", "Trend analysis", "Workforce planning", "Service delivery", "Organizational design" ], "hardSkillsList" : [ "Data-driven decision making" ], "softSkillsList" : [ "Leadership", "Coaching", "People development", "Analytical", "Problem-solving", "Influence" ], "hardSkills" : [ { "name" : "Data-driven decision making", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Coaching" }, { "name" : "People development" }, { "name" : "Analytical" }, { "name" : "Problem-solving" }, { "name" : "Influence" } ], "majorSkills" : "Customer Support, AI-first support, Team leadership", "majorSkillsList" : [ "Customer Support", "AI-first support", "Team leadership" ], "coreResponsibilities" : "Lead the team, Hire, coach, develop org, Set technical bar, Set and execute strategy, Define scaling processes, Build scaling systems, Design AI tooling use, Run operations against metrics, Own response time, Own time-to-resolution, Own CSAT, Own deflection, Own ticket-per-customer, Own team productivity, Instrument metrics, Publish metrics, Move metrics, Lead technical work, Perform reproductions, Perform log diving, Perform SQL analysis, Perform API debugging, Perform pixel triage, Perform integration triage, Own bug triage end-to-end, Define severity model, Define SLAs, Define ownership, Provide leadership reporting, Be technical interface to R&D, Prioritize issues, Provide source-of-truth, Be senior escalation point, Build knowledge layer, Create documentation, Create KB articles, Create in-app guidance, Create customer education, Own staffing and capacity, Perform headcount modeling, Design organization, Set culture", "teamCollaboration" : "Partner with Product; Partner with Engineering; Cross-functional teams", "projectManagementSkills" : [ "Organizational design", "Capacity planning" ], "domainKnowledge" : "Attribution; Pixel behavior; Ad-platform integrations; Data correctness; E-commerce; Analytics; Martech; Fintech; Data-heavy category", "domainList" : [ "attribution", "pixel-behavior", "ad-platform-integrations", "data-correctness", "e-commerce", "analytics", "martech", "fintech", "data-heavy-category" ], "domainSpecificKnowledge" : [ "Attribution", "Pixel behavior", "Ad-platform integrations", "Data correctness", "E-commerce", "Analytics", "Martech", "Fintech", "Data-heavy category" ], "toolProficiency" : [ "Intercom", "HubSpot", "Salesforce" ], "communicationSkills" : "Verbal communication; Written communication; Customer comms", "documentationSkills" : "Documentation; KB articles; In-app guidance; Customer education", "problemSolvingSkills" : "Problem-solving; Analytical; Root-cause analysis; Troubleshooting", "outcomesObjectives" : "Improve customer outcomes; Grow profit; Increase speed; Increase scale", "qualificationsBasic" : "8+ years Customer Support experience, 3+ years leading managers, Shipped AI in support context, Built B2B SaaS support function", "qualificationsPreferred" : "Experience supporting e-commerce products, Experience supporting analytics products, Experience supporting martech products, Experience supporting SaaS products", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "What Do We Do? Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the underperforming ad, generating the next batch of creative, flagging the inventory risk before it bites. We pull every signal in your business into one place, and put it on the most trusted measurement foundation in the industry. And on top of that, we give you the most actionable AI in commerce — Moby 2 — letting you tap any LLM you want, grounded in the full context of your business. Moby 2 doesn't just surface insights, it executes decisions for you, with automations that make the rest of your stack smarter. The result: more than 60,000 brands like Pressed Juicery, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit, at a speed and scale that is not humanly possible. What You're Applying For At Triple Whale, we're passionate about delivering exceptional experiences for our customers, and we're looking for a leader who shares that same passion. We're hiring a Director of Customer Support to build the function that scales with our customers as we grow. You'll own frontline support, support engineering, bug triage, and customer education — and you'll do it AI-first, with Moby as a force multiplier from day one. This is a technical yet operationally rigorous leadership role. Our customers ask hard questions about attribution, pixel behavior, ad-platform integrations, and data correctness. You'll lead a team that has to answer them credibly, and you'll set the technical bar for what \"good\" looks like — in reproductions, in root-cause analysis, in the hand-off to R&D, and in the way we talk to customers about hard problems. This is a builder role: you'll set the operating model, hire the team, define the metrics, and turn support from a reactive cost center into a compounding advantage for the business. What You’ll Do Lead the team. Hire, coach, and develop a high-performing Customer Support org — support managers, frontline ICs, and a support engineering bench and set the technical bar for the function. Set and execute the strategy. Define how Customer Support scales with the business and build the processes, workflows, and systems that get us there without linear headcount growth. Take an AI-first approach. Design how Moby and our AI tooling deflect, triage, and assist — the operating contracts, retrieval quality, guardrails, QA loop, and human-handoff moments that make it trustworthy and measurably better every quarter. Run operations against real metrics. Own response time, time-to-resolution, CSAT, deflection, ticket-per-customer, and team productivity — instrument them, publish them, move them. Stand up support engineering as a discipline. Lead the technical work directly: reproductions, log diving, SQL, API debugging, pixel/integration triage, and the closed-loop on customer comms. Own bug triage end-to-end. Intake, severity model, SLAs, ownership, and the reporting that gives leadership a real-time view of what's broken, who owns it, and what's at stake in ARR. Partner with Product and Engineering. Be the technical interface to R&D — credible on the issues, sharp on prioritization, and the source-of-truth for customer-driven roadmap signal and trend analysis. Be the senior escalation point for complex customer situations and platform issues, and the person customers and execs trust to get them resolved. Build the knowledge layer. Documentation, KB, in-app guidance, and customer education that powers both self-serve resolution and Moby-assisted answers. Own staffing and capacity — headcount modeling, organizational design, and global coverage across US, EMEA, and APAC to support business growth. Set the culture. Customer-first, technically rigorous, accountable, and obsessed with continuous improvement. What You’ll Bring 8+ years of experience in Customer Support, Customer Experience, or Customer Operations within a SaaS environment. 3+ years of experience leading managers and building high-performing support teams. You've actually shipped AI in a support context — not as a roadmap slide. You can speak to deflection rates, retrieval quality, hallucination guardrails, and the failure modes of LLM-driven triage. You've built or rebuilt a B2B SaaS support function through a hyper-growth or platform-complexity phase — ideally in martech, analytics, attribution, fintech, or another data-heavy category where \"the number looks wrong\" is a daily ticket. Strong understanding of support operations, workforce planning, service delivery, and customer support best practices. Experience managing support KPIs, reporting frameworks, and operational dashboards. Demonstrated ability to partner effectively with Product and Engineering teams to improve customer outcomes. Exceptional leadership, coaching, and people development skills. Strong analytical and problem-solving capabilities, with a data-driven approach to decision-making. Excellent verbal and written communication skills, with the ability to influence stakeholders across the organization. Experience supporting e-commerce, analytics, martech, or SaaS products is highly preferred. Familiarity with Intercom, HubSpot, Intercom, Salesforce, or similar support platforms. Ability to thrive in a fast-paced, high-growth environment while balancing strategic initiatives with operational execution. Our Values We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers. We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths. We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other. Base Compensation Range: $120,000 - $152,000 Our compensation ranges are set using benchmarks from growth-stage companies and factor in function, level, and location—so everything stays balanced and competitive. The range listed on each job posting reflects the minimum and maximum target salary across all U. S. locations. Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Us in Making Waves If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment. Referred? Got here thanks to a friend? Splash some gratitude their way! They'll need to submit your application through our referral system to make it official. #LI-Remote", "summaryDescription" : "Director of Customer Support at Triple Whale. Skills: Customer Support, AI-first support, Team leadership. Lead the team. Hire, coach, develop org", "postedDate" : "2026-06-12T22:01:01.699", "createdAt" : "2026-06-12T22:01:01.699", "lastUpdated" : "2026-06-14T23:56:21.495", "ingestTimestamp" : "2026-06-12T22:01:01.699", "mongoId" : "6a2c5e6874d8ee00a08e3d37", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 120000, "salaryAnnualMax" : 152000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data-driven decision making", "Leadership", "Coaching", "People development", "Analytical", "Problem-solving", "Influence", "Customer Support", "AI-first support", "Team leadership", "Customer operations", "Support engineering", "Bug triage", "Customer education", "Root-cause analysis", "Roadmap signal", "Trend analysis", "Workforce planning", "Service delivery", "Organizational design", "Capacity planning", "Attribution", "Pixel behavior", "Ad-platform integrations", "Data correctness", "E-commerce", "Analytics", "Martech", "Fintech", "Data-heavy category", "Intercom", "HubSpot", "Salesforce" ], "skillCount" : 33, "jobCategory" : "customer-service", "jobSubcategory" : "customer-experience", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "e-commerce" }, { "id" : "6a2c6ce474d8ee00a091c090", "title" : "Director of Sales Enablement, Training & Go-to-Market", "company" : "DoorDash", "industry" : "Logistics", "salary" : { "min" : 187000.0, "max" : 275000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "timestamp" : "2026-06-15T07:53:13.259", "fingerprint" : "86f40834fe3654c06f3a4bc5ecbf32965f444f651054eedfc79eef16d2f10521", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/doordashusa/jobs/7976504", "externalId" : "7976504", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "coreResponsibilities" : "Develop sales enablement programs, Create training materials, Manage go-to-market strategies, Support sales teams, Drive revenue growth", "teamCollaboration" : "Sales teams; Marketing teams; Product teams", "domainKnowledge" : "Sales enablement; Sales training; Go-to-market strategy", "domainList" : [ "sales-enablement", "sales-training", "go-to-market-strategy" ], "domainSpecificKnowledge" : [ "Sales enablement", "Sales training", "Go-to-market strategy" ], "workSiteFlexibility" : "Onsite", "rawDescription" : "About the Role DoorDash is seeking a Director of Sales Enablement, Training about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e. g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $187,000—$275,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.", "summaryDescription" : "Director of Sales Enablement, Training & Go-to-Market at DoorDash. Develop sales enablement programs. Create training materials", "postedDate" : "2026-06-14T02:59:32.681", "createdAt" : "2026-06-14T02:59:32.681", "lastUpdated" : "2026-06-15T07:53:13.259", "ingestTimestamp" : "2026-06-14T02:59:32.681", "mongoId" : "6a2c6ce474d8ee00a091c090", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 187000, "salaryAnnualMax" : 275000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Sales enablement", "Sales training", "Go-to-market strategy" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5e7f74d8ee00a08e4717", "title" : "Chief of Staff to the CMO", "company" : "Nextiva", "industry" : "Technology", "salary" : { "min" : 185000.0, "max" : 285000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Chief of Staff roles in the technology industry, adjusted for executive seniority, company size, and the Scottsdale, AZ location." }, "location" : "Scottsdale, Onsite", "locations" : [ "Scottsdale", "Onsite" ], "timestamp" : "2026-06-15T01:41:05.347", "fingerprint" : "3707238a2cf8d85f9f4c9fa2ba39065c0447135e5dae68adfcb837027d8cba4c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.nextiva.com/company/careers-listing?gh_jid=8569719002", "externalId" : "8569719002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Scottsdale", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4942189,-111.9260180" } ], "locationText" : "Scottsdale, Arizona, United States", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "technicalSkills" : "AI, Claude, ChatGPT, Cursor", "professionalSkills" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics", "Marketing strategy", "Budget ownership", "Talent strategy" ], "hardSkillsList" : [ "ROI analysis", "KPI analysis", "Variance analysis", "Data visualization" ], "softSkillsList" : [ "Leadership", "Critical thinking", "Judgment" ], "hardSkills" : [ { "name" : "ROI analysis", "level" : "intermediate" }, { "name" : "KPI analysis", "level" : "intermediate" }, { "name" : "Variance analysis", "level" : "intermediate" }, { "name" : "Data visualization", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Critical thinking" }, { "name" : "Judgment" } ], "majorSkills" : "Operating rhythm, Strategy execution, AI systems orchestration", "majorSkillsList" : [ "Operating rhythm", "Strategy execution", "AI systems orchestration" ], "coreResponsibilities" : "Partner with CMO on marketing strategy, Align marketing strategy to corporate priorities, Own marketing planning rhythm, Manage weekly leadership meetings, Manage monthly business reviews, Manage quarterly business review process, Own executive performance system, Manage CMO dashboards, Manage ROI by program, Manage KPIs by function, Manage metrics for executive team, Own AI operating system, Produce strategic deliverables, Manage Martech strategy, Manage Martech utilization, Extract leverage from Martech stack, Own marketing budget, Manage quarterly forecasts, Manage variance analysis, Manage case for meaningful dollar, Ensure cross-functional alignment, Drive joint initiatives with Sales, Drive joint initiatives with Product, Drive joint initiatives with Finance, Drive joint initiatives with CX, Drive joint initiatives with IT, Drive revenue growth motions, Drive new growth motions, Own talent strategy, Manage hiring loops, Manage onboarding, Manage performance calibration, Manage development plans, Execute high-leverage special projects", "teamCollaboration" : "Marketing leadership team; Cross-functional alignment; Sales collaboration; Product collaboration; Finance collaboration; CX collaboration; IT collaboration; HR collaboration", "projectManagementSkills" : [ "OKRs", "Planning rhythm" ], "domainKnowledge" : "Customer experience; Team collaboration; Conversation centric platform; AI-native marketing", "domainList" : [ "customer-experience", "team-collaboration", "conversation-centric-platform", "ai-native-marketing" ], "domainSpecificKnowledge" : [ "Customer experience", "Team collaboration", "Conversation centric platform", "AI-native marketing" ], "toolProficiency" : [ "AI agents", "AI skills", "AI workflows" ], "communicationSkills" : "Executive presentations; Board materials; Comms", "documentationSkills" : "Memos; Decks; Analysis", "continuousLearning" : "Ongoing learning and development", "innovationCreativity" : "Human innovation", "problemSolvingSkills" : "Problem solvers; Data-driven recommendations; Reduce friction", "outcomesObjectives" : "Make CMO more effective; Move business faster; Ensure nothing gets dropped; Ensure every initiative has owner; Ensure every meeting moves company forward", "qualificationsBasic" : "5 to 10 years experience, AI-native at operating-system level, Data-fluent and dashboard-fluent, Comfortable with ambiguity", "qualificationsPreferred" : "Strategy consulting background, Banking background, Ex-founder background, Seasoned operator background", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Location: This is an onsite role based at Nextiva’s Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. In-Office Expectation: This role is expected to work onsite five days per week, supporting a highly collaborative, in-person team environment. The Role Marketing at Nextiva is moving fast and the stakes are bigger than they've ever been. We're scaling the business, launching new products, defining categories, and rebuilding the marketing organization to operate AI-native. The CMO needs an operating partner who can run the system while he runs the strategy. That's you. This is a senior leadership role and a 100x role. You are a close strategic partner to the CMO, operating at his level and on his behalf. You think like the CMO, act like the CMO, and represent him in rooms he can't be in. You set the operating rhythm for marketing, connect strategy to execution, and serve as the consolidation point for the marketing leadership team. You do all of this as an orchestrator of AI systems. Memos, dashboards, decks, comms, research, analysis. The output that used to take a team now takes you, an agent stack, and a few hours of judgment. The CMO is more effective because you're in the seat. The business moves faster because you're in the seat. Nothing gets dropped. Every initiative has an owner. Every meeting moves the company forward. What You'll Own Marketing strategy and OKRs in partnership with the CMO, aligned to corporate priorities. You own the planning rhythm: weekly leadership, monthly business reviews, and the quarterly business review process for marketing The executive performance system: CMO dashboards, ROI by program, KPIs by function, and the metrics the executive team actually uses to make decisions The AI operating system inside the office of the CMO. Agents, skills, and workflows that produce strategic deliverables (memos, board materials, comms, dashboards, decks, analysis) at a fraction of the time and cost they used to require Martech strategy and utilization in partnership with our Architecture team. You will know our stack, how it's used, and where we extract more leverage from it Budget ownership for the marketing org in partnership with Finance: quarterly forecasts, variance analysis, and the case for every meaningful dollar Cross-functional alignment with Sales, Product, Finance, CX, and IT, including the joint initiatives that drive revenue and new growth motions Talent strategy in partnership with HR: hiring loops, onboarding, performance calibration, and development plans for the senior marketing team High-leverage special projects, whatever the highest-impact thing is this quarter What We're Looking For 5 to 10 years in roles where you made senior leaders dramatically better. Strategy consulting, banking, ex-founder, or seasoned operator backgrounds all welcome AI-native at the operating-system level. You build agents, you write skills, you live in Claude, ChatGPT, Cursor, and the rest of the stack daily, and you have strong opinions about which tools to use when 100x ambition. You don't measure your value by hours worked or pages written. You measure it by what gets done because you exist Strong taste. You can review AI output and immediately spot what's missing, what's wrong, and what to push further. Judgment is your edge Data-fluent and dashboard-fluent. You can pull, transform, and visualize data with or without help Comfortable with ambiguity. You don't need a runbook to operate Will tell the CMO when he's wrong, and bring a better answer The Bar You want to be the best Chief of Staff in tech. Not at one company. In the role. You're obsessed with leverage, excellence, and the quality of every deliverable that leaves your hands. You are not trying to do more work. You are trying to do work that wasn't possible before. You see this seat as a launchpad to a GM, VP, or operating role inside Nextiva or beyond. You play to win. You make every room you're in better just by being in it. Nextiva DNA (Core Competencies) Nextiva’s most successful team members share common traits and behaviors: Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go. Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work. Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. \uD83C\uDF4F Health: Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage \uD83D\uDCBC Insurance: Life, disability, and supplemental indemnity plans ⚖️ Work-Life Balance: Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay \uD83D\uDCB0 Financial Security: 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA \uD83E\uDD38‍ Wellness: Employee Assistance Program (EAP) and comprehensive wellness initiatives \uD83C\uDF31 Growth: Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. #LI-MP1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.", "summaryDescription" : "Chief of Staff to the CMO at Nextiva. Skills: Operating rhythm, Strategy execution, AI systems orchestration. Partner with CMO on marketing strategy. 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RZR is an AI-native advertising platform built for the next era of performance marketing. We operate at the intersection of machine learning, programmatic media, and full-funnel mobile growth, powering campaigns for some of the world's most ambitious advertisers. Our platform is purpose-built to deliver outcomes at scale, not just impressions. We are a team of builders, operators, and technologists who believe the advertising industry is overdue for a fundamental rethink. We move fast, operate with a high degree of ownership, and hold ourselves to an exceptionally high standard of craft. If you want to work somewhere that challenges you daily and rewards the people who drive results, you will fit in here. RZR is scaling aggressively with an active M former product manager background strongly preferred Foundational understanding of ad tech (programmatic, DSP/SSP, mobile UA, attribution, bidding); does not need to be an expert but must learn fast and ask the right questions Exceptional written communication; this person will draft on behalf of the CEO and must write tight, direct, no-filler prose Structured problem-solving: can take an ambiguous challenge and return a clear recommendation with supporting analysis within 48 hours High agency; does not wait for permission, identifies what needs to happen, and drives it Cross-functional credibility with engineers, sales leaders, ML researchers, and finance Experience in high-growth environments: startup, scale-up, or high-intensity corporate Comfort with data: can pull metrics, build a basic model, read a P&L, and interpret an A/B test MBA is a strong plus Our Values RZR operates by eight core behaviors that shape how we build, how we decide, and how we treat each other. We hire people who live these, not just claim them. Extreme Ownership Move Fast Drive for Excellence Proactive Communication Courage Curiosity Deliver Results Manage Ambiguity", "summaryDescription" : "Chief of Staff to the CEO at RZR Global Inc.. Skills: AI-native platform, Performance marketing, Mobile growth. Drive results. Manage ambiguity", "postedDate" : "2026-06-12T22:02:56.714", "createdAt" : "2026-06-12T22:02:56.714", "lastUpdated" : "2026-06-15T00:40:07.815", "ingestTimestamp" : "2026-06-12T22:02:56.714", "mongoId" : "6a2c5e7f74d8ee00a08e46bb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 250000, "salaryAnnualMax" : 450000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Ad tech", "Data analysis", "Financial modeling", "Ownership", "Courage", "Curiosity", "AI-native platform", "Performance marketing", "Mobile growth", "Full-funnel marketing", "Programmatic", "DSP/SSP", "Mobile UA", "Attribution", "Bidding" ], "skillCount" : 15, "jobCategory" : "other", "jobSubcategory" : "g&a", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2ca40c74d8ee00a09afa23", "title" : "Provider", "company" : "Bluebird Kids Health", "industry" : "Healthcare", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Mid-level Provider in the Healthcare industry in Jacksonville, United States, adjusted for seniority and company size." }, "location" : "Orlando, Florida, United States", "locations" : [ "Orlando", "Florida", "United States" ], "timestamp" : "2026-06-16T01:44:09.798", "fingerprint" : "3acfd96c09c537b398aaff57ce6912ee0518ebfae99f2ebee3c20b4cd6a36b3d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bluebirdkidshealth/jobs/5127205008", "externalId" : "5127205008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Jacksonville", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.3262247,-81.6579179" } ], "locationText" : "Jacksonville, Florida, United States", "rawDescription" : "About Bluebird Kids Health Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care. We are on a mission to provide exceptional care, so every child can thrive. We offer comprehensive, evidence-based primary and urgent care services to children and their families, with support around-the-clock. Our care model includes robust care coordination, chronic disease management, and other population health supports. Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and team. Position Description Bluebird Kids Health is seeking a detail oriented and compassionate Provider with a patient and family-first mindset for our Jacksonville offices. The Provider will be responsible for providing comprehensive evidence-based medical care to infants, children, adolescents and young adults. This Provider will diagnose and treat a wide range of pediatric conditions, advising on preventive health measures, and working closely with other healthcare professionals to ensure the highest quality of care for our young patients, in a mission-driven and value-based contracting environment. Key Duties Basic Life Support Certification; valid and unrestricted medical license to practice in the state. Basic computer skills with proficiency with EMR system(s) and documentation methods Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 25 pounds at times. What We Offer The opportunity to provide high quality holistic pediatric care working within a collaborative mission-driven pediatric care delivery organization as a primary care clinician. A competitive compensation package with performance incentives. A collaborative and dynamic workplace with significant professional growth opportunities. A diverse and inclusive company culture that values every team member's contribution to our mission. Competitive medical, vision, and dental insurance products. Other programs including employee assistance, caregiver support, commuter benefits, flexible spending accounts, health savings accounts, short- and long-term disability benefits, and other exclusive employee benefits). Generous paid time off. Bluebird Kids Health is an Equal Employment Opportunity Employer. We embrace the richness of diversity and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We recognize that traditional job requirements can sometimes inadvertently exclude talented individuals from underrepresented backgrounds or those who have taken non-traditional paths to acquire their skills. Therefore, even if you do not meet every listed requirement or have gained your qualifications in unconventional ways, we wholeheartedly encourage you to apply. 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"experienceMinYears" : 15, "experienceMaxYears" : 99, "experienceLevel" : "executive", "professionalSkills" : [ "Customer operations", "Risk management", "Fraud prevention", "Fraud detection", "Fraud investigation", "Financial oversight", "Continuous improvement", "Regulatory compliance", "Complaint handling", "Vulnerable customer processes", "Performance metrics", "Risk metrics", "Customer outcome metrics", "Budget management", "Forecast management", "Productivity measures", "Operational efficiency", "Root cause analysis", "Remediation activity", "Operational risk", "Control weaknesses", "Operational change", "Regulatory change" ], "hardSkillsList" : [ "Operational oversight", "Quality assurance", "Risk management", "Controls management", "Customer support", "Fraud management", "Financial oversight", "Continuous improvement", "Regulatory requirements", "Complaint handling", "Vulnerable customer processes", "Performance metrics", "Risk metrics", "Customer outcome metrics", "Budget 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"level" : "intermediate" }, { "name" : "Risk metrics", "level" : "intermediate" }, { "name" : "Customer outcome metrics", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Forecast management", "level" : "intermediate" }, { "name" : "Productivity measures", "level" : "intermediate" }, { "name" : "Operational efficiency", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Remediation activity", "level" : "intermediate" }, { "name" : "Operational risk", "level" : "intermediate" }, { "name" : "Control weaknesses", "level" : "intermediate" }, { "name" : "Operational change", "level" : "intermediate" }, { "name" : "Regulatory change", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer Support Leadership, Operational Excellence, Risk Management, Regulatory Compliance", "majorSkillsList" : [ "Customer Support Leadership", "Operational Excellence", "Risk Management", "Regulatory Compliance" ], "coreResponsibilities" : "Support delivery of Customer Services strategy, Lead Operational Fraud team, Ensure effective fraud prevention, Ensure effective fraud detection, Ensure effective fraud investigation, Ensure effective fraud reporting, Enhance management information, Enhance reporting across Customer Services, Provide oversight of regulatory requirements, Oversee Consumer Duty, Oversee complaint handling, Oversee customer communications, Oversee vulnerable customer processes, Monitor customer outcomes, Identify opportunities to improve service quality, Identify opportunities to improve operational efficiency, Identify opportunities to improve risk management, Lead development of performance metrics, Lead development of risk metrics, Lead development of customer outcome metrics, Oversee budgets with Finance, Oversee forecasts with Finance, Oversee productivity measures with Finance, Oversee operational efficiency initiatives with Finance, Drive root cause analysis, Drive remediation activity, Support operational change initiatives, Support regulatory change initiatives, Build relationships with stakeholders, Influence positive outcomes, Drive continuous improvement", "teamCollaboration" : "Senior stakeholders across Customer Services; Stakeholders across Risk; Stakeholders across Compliance; Stakeholders across Finance; Stakeholders across Product; Stakeholders across Change; Stakeholders across the business", "domainKnowledge" : "Investments operations; Wealth management; Pensions operations; Financial services; FCA regulations; Consumer Duty; Complaint handling; Vulnerable customers", "domainList" : [ "investments-operations", "wealth-management", "pensions-operations", "financial-services", "fca-regulations", "consumer-duty", "complaint-handling", "vulnerable-customers" ], "domainSpecificKnowledge" : [ "Investments operations", "Wealth management", "Pensions operations", "Financial services", "FCA regulations", "Consumer Duty", "Complaint handling", "Vulnerable customers" ], "communicationSkills" : "Present complex information", "continuousLearning" : "Learning and development opportunities", "problemSolvingSkills" : "Problem-solving skills; Identify trends; Deliver practical solutions; Root cause analysis", "outcomesObjectives" : "Ensure consistently high-quality service; Support business regulatory obligations; Support business strategic objectives; Ensure processes are effective; Ensure reporting is insightful; Customers remain at the heart", "qualificationsBasic" : "Experience leading operational oversight, Experience leading quality assurance, Experience leading risk functions, Experience leading controls functions, Experience leading customer support functions, Knowledge of FCA regulations, Experience developing management information, Experience delivering governance reporting, Experience delivering operational insights, Stakeholder management skills, Influencing skills, Challenging constructively, Driving action, Excellent analytical skills, Excellent problem-solving skills, Experience managing risk, Experience managing issues, Experience managing remediation activity, Experience managing continuous improvement, Leadership capabilities, Proven track record developing teams, Proven track record delivering results, Excellent written communication skills, Excellent verbal communication skills, Present complex information clearly", "qualificationsPreferred" : "Professional qualifications such as ICA, Professional qualifications such as CISI, Professional qualifications such as CII, Equivalent relevant experience", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We're looking for a Head of Customer Support to play a key leadership role within our Customer Services function. Reporting to the Customer Services Director, you'll help drive operational excellence across one of the UK's leading investment platforms, ensuring our customers receive consistently high-quality service while supporting the business to meet its regulatory obligations and strategic objectives. This is a broad and influential role that combines leadership, governance, operational oversight, customer outcomes, fraud management, financial oversight and continuous improvement. You'll work closely with senior stakeholders across Customer Services, Risk, Compliance, Finance, Product and Change, helping to ensure our processes are effective, our reporting is insightful, and our customers remain at the heart of everything we do. You'll also lead our Operational Fraud team, providing direction and oversight to fraud prevention, detection and investigation activities, while supporting the ongoing development of a strong risk and control environment across Customer Services. What you'll be doing: * Partnering with the Customer Services Director to support delivery of the Customer Services strategy. * Leading and developing the Operational Fraud team, ensuring effective fraud prevention, detection, investigation and reporting. * Owning and enhancing management information and reporting across Customer Services, including Board and Committee reporting. * Providing oversight of customer-related regulatory requirements, including Consumer Duty, complaint handling, customer communications and vulnerable customer processes. * Monitoring customer outcomes and identifying opportunities to improve service quality, operational efficiency and risk management. * Leading the development of meaningful performance, risk and customer outcome metrics that support effective decision-making. * Working closely with Finance to oversee budgets, forecasts, productivity measures and operational efficiency initiatives. * Driving root cause analysis and remediation activity relating to complaints, incidents, operational risks and control weaknesses. * Supporting operational and regulatory change initiatives, ensuring customer impacts and risks are effectively considered and managed. * Building strong relationships with stakeholders across the business to influence positive outcomes and drive continuous improvement. What we're looking for: We're interested in hearing from experienced leaders who have worked within regulated financial services environments and have a strong understanding of customer operations, governance and risk management. You'll bring: * Experience leading operational oversight, quality assurance, risk, controls or customer support functions. * A strong understanding of customer operations within investments, wealth management, pensions or broader financial services. * Knowledge of FCA regulations and customer-focused requirements, including Consumer Duty, complaint handling and vulnerable customer considerations. * Experience developing and delivering management information, governance reporting and operational insights. * Strong stakeholder management and influencing skills, with the confidence to challenge constructively and drive action. * Excellent analytical and problem-solving skills, with the ability to identify trends and deliver practical solutions. * Experience managing risk, issues, remediation activity and continuous improvement initiatives. * Strong leadership capabilities, with a proven track record of developing teams and delivering results through others. * Excellent written and verbal communication skills, including the ability to present complex information clearly to senior stakeholders. Professional qualifications such as ICA, CISI, CII or equivalent are advantageous, although relevant experience is equally important. About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer * 28 days holiday, increasing with service + buy/sell scheme + bank holidays * 8% Pension with matched contributions * Discretionary bonus scheme * Share schemes (including free shares and BAYE) * Health Cash Plan and discounted private healthcare * Free onsite gym * Enhanced family leave (subject to qualifying criteria) * Travel and bike loan schemes * Employee Assistance Programme Life at AJ Bell * Regular social events including summer and Christmas parties * Learning and development opportunities tailored to you * Casual dress code * Friendly, supportive team environment Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend 50% of your working time in the office. For new team members, the first 3 months will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. Inclusion & diversity We’re committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. Agency information This vacancy is being managed exclusively by our in-house Recruitment team. We are not partnering with recruitment agencies on this opportunity and will only accept applications submitted directly by candidates.", "summaryDescription" : "Head of Customer Support at AJ Bell. Skills: Customer Support Leadership, Operational Excellence, Risk Management, Regulatory Compliance. Support delivery of Customer Services strategy. Lead Operational Fraud team", "postedDate" : "2026-06-12T16:10:29.000", "createdAt" : "2026-06-14T05:48:26.971", "lastUpdated" : "2026-06-15T08:33:45.189", "ingestTimestamp" : "2026-06-14T05:48:26.971", "mongoId" : "6a2c9ec774d8ee00a099ea29", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Operational oversight", "Quality assurance", "Risk management", "Controls management", "Customer support", "Fraud management", "Financial oversight", "Continuous improvement", "Regulatory requirements", "Complaint handling", "Vulnerable customer processes", "Performance metrics", "Risk metrics", "Customer outcome metrics", "Budget management", "Forecast management", "Productivity measures", "Operational efficiency", "Root cause analysis", "Remediation activity", "Operational risk", "Control weaknesses", "Operational change", "Regulatory change", "Leadership", "Customer Support Leadership", "Operational Excellence", "Risk Management", "Regulatory Compliance", "Customer operations", "Fraud prevention", "Fraud detection", "Fraud investigation", "Regulatory compliance", "Investments operations", "Wealth management", "Pensions operations", "Financial services", "FCA regulations", "Consumer Duty", "Vulnerable customers" ], "skillCount" : 41, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c60c074d8ee00a08f3468", "title" : "Head of Customer Support", "company" : "AJ Bell", "industry" : "Financial Services", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Executive Head of Customer Support in FinTech in Manchester, UK, adjusted for seniority and company size." }, "location" : "Manchester, United Kingdom", "locations" : [ "Manchester", "United Kingdom" ], "timestamp" : "2026-06-15T10:37:21.908", "fingerprint" : "743fc383a04d27cdf335af184b82125a154fb1adce4a86454c13eb6126729d07", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AJBell1/744000131940864-head-of-customer-support", "externalId" : "744000131940864", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 15, "experienceMaxYears" : 99, "experienceLevel" : "executive", "professionalSkills" : [ "Customer operations", "Governance", "Risk management", "Financial oversight", "Continuous improvement" ], "hardSkillsList" : [ "Fraud prevention", "Fraud detection", "Fraud investigation", "Budget management", "Forecast management", "Productivity measures", "Operational efficiency" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Fraud prevention", "level" : "intermediate" }, { "name" : "Fraud detection", "level" : "intermediate" }, { "name" : "Fraud investigation", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Forecast management", "level" : "intermediate" }, { "name" : "Productivity measures", "level" : "intermediate" }, { "name" : "Operational efficiency", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer support leadership, Operational excellence, Risk management, Regulatory compliance", "majorSkillsList" : [ "Customer support leadership", "Operational excellence", "Risk management", "Regulatory compliance" ], "coreResponsibilities" : "Support delivery of Customer Services strategy, Lead Operational Fraud team, Ensure effective fraud prevention, Ensure effective fraud detection, Ensure effective fraud investigation, Ensure effective fraud reporting, Enhance management information, Enhance reporting across Customer Services, Provide oversight of regulatory requirements, Monitor customer outcomes, Identify opportunities to improve service quality, Identify opportunities to improve operational efficiency, Identify opportunities to improve risk management, Lead development of performance metrics, Lead development of risk metrics, Lead development of customer outcome metrics, Oversee budgets, Oversee forecasts, Oversee productivity measures, Oversee operational efficiency initiatives, Drive root cause analysis, Drive remediation activity, Support operational change initiatives, Support regulatory change initiatives, Build relationships with stakeholders, Influence positive outcomes, Drive continuous improvement", "teamCollaboration" : "Senior stakeholders; Customer Services; Risk; Compliance; Finance; Product; Change", "domainKnowledge" : "Investments; Wealth management; Pensions; Financial services; Consumer Duty; Complaint handling; Vulnerable customer processes; Risk and control environment", "domainList" : [ "investments", "wealth-management", "pensions", "financial-services", "consumer-duty", "complaint-handling", "vulnerable-customer-processes", "risk-and-control-environment" ], "domainSpecificKnowledge" : [ "Investments", "Wealth management", "Pensions", "Financial services", "Consumer Duty", "Complaint handling", "Vulnerable customer processes", "Risk and control environment" ], "communicationSkills" : "Board reporting; Committee reporting; Present complex information", "continuousLearning" : "Learning and development opportunities", "problemSolvingSkills" : "Root cause analysis; Problem-solving; Identify trends; Deliver practical solutions", "outcomesObjectives" : "Ensure customers receive high-quality service; Support business objectives; Support regulatory obligations; Improve service quality; Improve operational efficiency; Improve risk management; Support effective decision-making; Manage customer impacts and risks", "qualificationsBasic" : "Experience leading operational oversight, Experience leading quality assurance, Experience leading risk functions, Experience leading controls functions, Experience leading customer support functions, Knowledge of FCA regulations, Experience developing management information, Experience delivering governance reporting, Experience delivering operational insights, Stakeholder management skills, Influencing skills, Challenging constructively, Driving action, Excellent analytical skills, Excellent problem-solving skills, Experience managing risk, Experience managing issues, Experience managing remediation activity, Experience managing continuous improvement, Leadership capabilities, Proven track record developing teams, Proven track record delivering results, Excellent written communication skills, Excellent verbal communication skills, Present complex information clearly", "qualificationsPreferred" : "Professional qualifications such as ICA, Professional qualifications such as CISI, Professional qualifications such as CII, Equivalent relevant experience", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We're looking for a Head of Customer Support to play a key leadership role within our Customer Services function. Reporting to the Customer Services Director, you'll help drive operational excellence across one of the UK's leading investment platforms, ensuring our customers receive consistently high-quality service while supporting the business to meet its regulatory obligations and strategic objectives. This is a broad and influential role that combines leadership, governance, operational oversight, customer outcomes, fraud management, financial oversight and continuous improvement. You'll work closely with senior stakeholders across Customer Services, Risk, Compliance, Finance, Product and Change, helping to ensure our processes are effective, our reporting is insightful, and our customers remain at the heart of everything we do. You'll also lead our Operational Fraud team, providing direction and oversight to fraud prevention, detection and investigation activities, while supporting the ongoing development of a strong risk and control environment across Customer Services. What you'll be doing: * Partnering with the Customer Services Director to support delivery of the Customer Services strategy. * Leading and developing the Operational Fraud team, ensuring effective fraud prevention, detection, investigation and reporting. * Owning and enhancing management information and reporting across Customer Services, including Board and Committee reporting. * Providing oversight of customer-related regulatory requirements, including Consumer Duty, complaint handling, customer communications and vulnerable customer processes. * Monitoring customer outcomes and identifying opportunities to improve service quality, operational efficiency and risk management. * Leading the development of meaningful performance, risk and customer outcome metrics that support effective decision-making. * Working closely with Finance to oversee budgets, forecasts, productivity measures and operational efficiency initiatives. * Driving root cause analysis and remediation activity relating to complaints, incidents, operational risks and control weaknesses. * Supporting operational and regulatory change initiatives, ensuring customer impacts and risks are effectively considered and managed. * Building strong relationships with stakeholders across the business to influence positive outcomes and drive continuous improvement. What we're looking for: We're interested in hearing from experienced leaders who have worked within regulated financial services environments and have a strong understanding of customer operations, governance and risk management. You'll bring: * Experience leading operational oversight, quality assurance, risk, controls or customer support functions. * A strong understanding of customer operations within investments, wealth management, pensions or broader financial services. * Knowledge of FCA regulations and customer-focused requirements, including Consumer Duty, complaint handling and vulnerable customer considerations. * Experience developing and delivering management information, governance reporting and operational insights. * Strong stakeholder management and influencing skills, with the confidence to challenge constructively and drive action. * Excellent analytical and problem-solving skills, with the ability to identify trends and deliver practical solutions. * Experience managing risk, issues, remediation activity and continuous improvement initiatives. * Strong leadership capabilities, with a proven track record of developing teams and delivering results through others. * Excellent written and verbal communication skills, including the ability to present complex information clearly to senior stakeholders. Professional qualifications such as ICA, CISI, CII or equivalent are advantageous, although relevant experience is equally important. About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer * 28 days holiday, increasing with service + buy/sell scheme + bank holidays * 8% Pension with matched contributions * Discretionary bonus scheme * Share schemes (including free shares and BAYE) * Health Cash Plan and discounted private healthcare * Free onsite gym * Enhanced family leave (subject to qualifying criteria) * Travel and bike loan schemes * Employee Assistance Programme Life at AJ Bell * Regular social events including summer and Christmas parties * Learning and development opportunities tailored to you * Casual dress code * Friendly, supportive team environment Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend 50% of your working time in the office. For new team members, the first 3 months will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. Inclusion & diversity We’re committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. Agency information This vacancy is being managed exclusively by our in-house Recruitment team. We are not partnering with recruitment agencies on this opportunity and will only accept applications submitted directly by candidates.", "summaryDescription" : "Head of Customer Support at AJ Bell. Skills: Customer support leadership, Operational excellence, Risk management, Regulatory compliance. Support delivery of Customer Services strategy. Lead Operational Fraud team", "postedDate" : "2026-06-12T16:10:29.000", "createdAt" : "2026-06-14T03:30:40.474", "lastUpdated" : "2026-06-15T10:37:21.908", "ingestTimestamp" : "2026-06-14T03:30:40.474", "mongoId" : "6a2c60c074d8ee00a08f3468", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Fraud prevention", "Fraud detection", "Fraud investigation", "Budget management", "Forecast management", "Productivity measures", "Operational efficiency", "Leadership", "Customer support leadership", "Operational excellence", "Risk management", "Regulatory compliance", "Customer operations", "Governance", "Financial oversight", "Continuous improvement", "Investments", "Wealth management", "Pensions", "Financial services", "Consumer Duty", "Complaint handling", "Vulnerable customer processes", "Risk and control environment" ], "skillCount" : 24, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a490374d8ee00a05e33b9", "title" : "Group Director, Client Advice & Management", "company" : "Omnicom Media", "industry" : "Marketing and Advertising", "salary" : { "min" : 175000.0, "max" : 200000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-12T22:17:35.475", "fingerprint" : "873595b20f15eb898109ef5dbdd1f258469edeb5dd4d932c89f44387fe0e0387", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/mediabrands/jobs/5142705007", "externalId" : "5142705007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "experienceLevel" : "Director", "professionalSkills" : [ "Client management", "Business development", "Financial management" ], "hardSkillsList" : [ "Budget management", "Client reporting", "Billing" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Client reporting", "level" : "intermediate" }, { "name" : "Billing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Client advice, Account management, Team leadership", "majorSkillsList" : [ "Client advice", "Account management", "Team leadership" ], "coreResponsibilities" : "Lead the team to deliver brilliant work, Ensure positive client satisfaction scores, Author all client proposals, Ensure all client reporting is met, Ensure budget management is met, Ensure authorization and billing needs are met, Ensure a positive relationship between clients and leads, Articulate client needs to leads, Manage client expectations, Manage agency resources, Manage deadlines, Deepen relationships with clients, Craft collaborative partnership with agencies, Apply a client lens to all product areas, Ensure solutions meet agreed-upon KPIs, Educate team on clients’ business, Involve leadership in key client engagements, Provide team members with performance goals, Provide team members with evaluations, Provide team members with career paths", "teamCollaboration" : "Integrated team management; Partnership with discipline leads; Collaboration across SBUs", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Client business; Agency operations; Marketing investment", "domainList" : [ "client-business", "agency-operations", "marketing-investment" ], "domainSpecificKnowledge" : [ "Client business", "Agency operations", "Marketing investment" ], "communicationSkills" : "Client presentations; Status updates; Proactive guidance", "innovationCreativity" : "Motivate clients to innovate", "problemSolvingSkills" : "Translate client challenges; Develop solutions", "outcomesObjectives" : "Achieve client goals", "qualificationsBasic" : "Proven ability to develop and maintain professional relationships, Ability to drive projects from conception, Commercial acumen skills", "qualificationsPreferred" : "10+ years in integrated planning role, 6+ years’ experience in leading, managing and developing staff", "rawDescription" : "Position Overview The Group Director, Client Advice and Management is a senior leadership role, managing across an integrated team (Client Advice and Management, Strategy, Communications Design and Partnerships). As a member of management, you exemplify our behaviours, drive quality work, and motivate your full integrated team by creating a positive and collaborative environment. You work in partnership and collaboration with the discipline leads and across the SBUs, to ensure comprehensive, business-appropriate solutions for clients. You are the day-to-day leader and driver for the client and the internal team. Your daily insights will keep your Managing Director – and your full Initiative team - ahead of the game, with your category expertise, status updates and proactive guidance. You are the authority on the client business to the agency and an authority on Initiative and the SBUs to the clients. You translate the clients’ challenges and opportunities, both internally and externally, and lead the development of solutions that achieve the goals. The Group Director manages the profitability of your group of accounts and has strong commercial acumen skills. Responsibilities Day to day client leader and advisor; motivate clients to innovate Actively lead the team to deliver brilliant work and flawless execution, ensuring positive client satisfaction scores  Leadership and authoring of all client proposals, recommendations and points of view  Ensure all client reporting, budget management, authorization and billing needs are met in a timely an accurate fashion  Responsible for ensuring a positive relationship between clients and Strategy, Design, Partnerships and SBU leads on your group of accounts; clearly articulate client needs and objectives to the integrated Strategy, Communications Design and Partnership leads  Ready to professionally push back where necessary to effectively manage client expectations, agency resources and deadlines  Deepen relationships and craft collaborative partnership with clients’ partners agencies Apply a client lens to all areas of Initiative product, ensuring solutions developed are business-appropriate and meet agreed-upon KPIs  Regularly educate your team, your Group Director and Initiative leadership on your clients’ business, culture and industry  Involve leadership and Group Director in key client engagements  Partner with the discipline leaders (e.g., Strategy, Communications Design, Partnerships, Analytics) and your Group Director, to provide team members with well-rounded performance goals, evaluations and career paths  Required Skills and Experience Proven ability to develop and maintain strong professional relationships with clients, colleagues and vendors Ability to drive projects from conception to completion; project management experience Background in consulting, marketing, advertising or integrated communications Strong leader, presenter and packager of opportunities Strong commercial acumen Desired Skills and Experience 10+ years in integrated planning role in media, publisher / vendor, or communications discipline (digital, content) 6+ years’ experience in leading, managing and developing a multi-dimensional staff We See You At IPG Mediabrands, we are unified behind a commitment to fostering a culture of inclusion and belonging. Together, we shine through a set of shared values and behaviors. We take pride in our responsibility to our clients, communities, and to each other. We embrace differences and recognize the unique value that each of us brings to our community. We encourage you to apply, as unique backgrounds, perspectives, and lived experiences are welcomed.  We See You at IPG Mediabrands. Wage and Benefits We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. To give you the ability to better meet your personal needs, and in support of your physical and emotional well-being, you will receive discretionary time off days and company-wide Appreciation Weeks and Wellness Days. We also offer a competitive Total Compensation package, including a competitive salary and eligibility for an annual discretionary incentive award or a relevant incentive award. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications. Employment Transparency It is the policy of Mediabrands, division of the Interpublic group, to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email accommodation@mbww.com. About IPG Mediabrands IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world’s most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at www.ipgmediabrands.com.  Salary Range $175,000—$200,000 USD", "summaryDescription" : "Group Director, Client Advice & Management at Omnicom Media. Skills: Client advice, Account management, Team leadership. Lead the team to deliver brilliant work. Ensure positive client satisfaction scores", "postedDate" : "2026-06-11T17:23:32.010", "createdAt" : "2026-06-11T17:23:32.010", "lastUpdated" : "2026-06-12T22:17:35.475", "ingestTimestamp" : "2026-06-11T17:23:32.010", "mongoId" : "6a2a490374d8ee00a05e33b9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 200000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Budget management", "Client reporting", "Billing", "Leadership", "Client advice", "Account management", "Team leadership", "Client management", "Business development", "Financial management", "Project management", "Client business", "Agency operations", "Marketing investment" ], "skillCount" : 14, "jobCategory" : "other", "jobSubcategory" : "mediabrands---united-states", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing and Advertising" }, { "id" : "6a0ab2511663d49372dc8491", "title" : "CDL-A Dedicated Driver – Home Weekly | Atlanta to Central Florida", "company" : "RODAL TECHNOLOGIES", "industry" : "Logistics", "salary" : { "min" : 1100.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Albany, GA", "locations" : [ "Albany", "GA" ], "certifications" : [ "Class A CDL" ], "timestamp" : "2026-06-16T04:35:07.846", "fingerprint" : "08b0de11dd6ce6c4f767e139cc8e2223fcb2ca2cf8ec9912756ebf3b9afd227b", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://rodal-technologies.breezy.hr/p/a1cc37c61b7d-cdl-a-dedicated-driver-home-weekly-atlanta-to-central-florida", "externalId" : "a1cc37c61b7d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Albany", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "31.5782062,-84.1556809" } ], "locationText" : "Albany, Georgia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "coreResponsibilities" : "Drive between Atlanta, GA and Central Florida", "outcomesObjectives" : "2,200+ miles per week", "qualificationsBasic" : "6 months tractor-trailer experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are hiring Class A CDL drivers with at least 6 months of tractor-trailer experience for a dedicated route running between Atlanta, GA and Central Florida. Position Details Dedicated Atlanta, GA to Central Florida laneWeekly home time (34-hour reset)2,200+ miles per weekAverage weekly pay: $1,100", "summaryDescription" : "CDL-A Dedicated Driver – Home Weekly | Atlanta to Central Florida at RODAL TECHNOLOGIES. Drive between Atlanta, GA and Central Florida", "createdAt" : "2026-06-14T20:31:25.401", "lastUpdated" : "2026-06-16T04:35:07.846", "ingestTimestamp" : "2026-06-14T20:31:25.401", "mongoId" : "6a0ab2511663d49372dc8491", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 57200, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Class A CDL" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "69faf7f84c40e2acd18676ab", "title" : "National Consultant to conduct a comprehensive technical and participatory review of the draft National Health Strategy", "industry" : "Government", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "JOD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a mid-seniority consultant in Amman, Jordan, adjusted for the healthcare industry." }, "location" : "Jordan-Amman", "locations" : [ "Jordan-Amman", "May 10, 2026, 9:59:00 PM", "Jordan-Amman, " ], "timestamp" : "2026-06-15T22:27:04.389", "fingerprint" : "d2c1ff0ae2f7fd101c5ffcae4beac1dc96ab0fb5d270bf33c30e424a733a0d23", "source" : "taleo", "language" : "en", "applyUrl" : "https://who.taleo.net/careersection/ex/jobdetail.ftl?job=389244", "externalId" : "389244", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Amman", "country" : "Jordan", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "31.9515694,35.9239625" } ], "locationText" : "Amman, Jordan", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Conduct technical review, Conduct participatory review", "domainKnowledge" : "National Health Strategy", "domainList" : [ "national-health-strategy" ], "domainSpecificKnowledge" : [ "National Health Strategy" ], "qualificationsBasic" : "30 working days consultant", "remoteFriendly" : false, "rawDescription" : "External consultant 30 working days", "summaryDescription" : "National Consultant to conduct a comprehensive technical and participatory review of the draft National Health Strategy. Conduct technical review. Conduct participatory review", "createdAt" : "2026-06-14T19:49:12.599", "lastUpdated" : "2026-06-15T22:27:04.389", "ingestTimestamp" : "2026-06-14T19:49:12.599", "mongoId" : "69faf7f84c40e2acd18676ab", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "National Health Strategy" ], "skillCount" : 1, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.9 }, { "id" : "6a2cbb5c74d8ee00a09fa97f", "title" : "Executive Assistant to the VP of Client Success", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Executive Assistant in Atlanta, adjusted for executive seniority and full-time employment." }, "location" : "Atlanta, GA", "locations" : [ "Atlanta, GA" ], "timestamp" : "2026-06-16T01:28:41.082", "fingerprint" : "385f97b7e042d299e54aaafe549088abae84dd49d971676806691e1b6b34dfdf", "source" : "jazzhr", "language" : "en", "externalId" : "5nIrZ71wTB", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "coreResponsibilities" : "Manage VP's calendar, Schedule meetings, Coordinate travel arrangements, Prepare expense reports, Handle incoming communications, Organize files and documents, Assist with special projects", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Executive Assistant to the VP of Client Success. Manage VP's calendar. Schedule meetings", "createdAt" : "2026-06-14T19:50:57.546", "lastUpdated" : "2026-06-16T01:28:41.082", "ingestTimestamp" : "2026-06-14T19:50:57.546", "mongoId" : "6a2cbb5c74d8ee00a09fa97f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.9 }, { "id" : "6a30613ef292fd229cf95ced", "title" : "Cuoco/a", "company" : "Louvre Hotels Group", "industry" : "Hospitality", "salary" : { "min" : 1680.0, "max" : 1780.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Rivoli, Piemonte, Italy", "locations" : [ "Rivoli", "Piemonte", "Italy" ], "timestamp" : "2026-06-16T12:01:09.422", "fingerprint" : "29023ab5dae28f979af936bb888ed977acfd4fad0a1f21e9399fd84d5bbbe388", "source" : "smartrecruiters", "language" : "it", "applyUrl" : "https://jobs.smartrecruiters.com/LouvreHotelsGroup/744000132155669-cuoco-a-", "externalId" : "744000132155669", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Rivoli", "state" : "Piemonte", "country" : "Italy", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "45.0697151,7.5176764" } ], "locationText" : "Rivoli, Piemonte, Italy", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "hardSkillsList" : [ "HACCP standards" ], "hardSkills" : [ { "name" : "HACCP standards", "level" : "intermediate" } ], "majorSkills" : "Cooking, Food preparation, Service", "majorSkillsList" : [ "Cooking", "Food preparation", "Service" ], "coreResponsibilities" : "Prepare food, Serve food, Work in a team, Work in a dynamic environment, Respect quality standards, Respect HACCP standards", "teamCollaboration" : "Working in team", "domainKnowledge" : "Hotel operations", "domainList" : [ "hotel-operations" ], "domainSpecificKnowledge" : [ "Hotel operations" ], "continuousLearning" : "Professional training; On-the-job coaching; Internal training courses", "qualificationsBasic" : "Experience, even brief, Desire to grow, Service-oriented attitude, Reliability, Punctuality, Teamwork, Availability for full-time (40 hours)", "qualificationsPreferred" : "Passion for cooking", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "La nostra cucina cresce… e vogliamo farlo con le persone giuste. Vuoi entrare a far parte del secondo gruppo alberghiero più grande al mondo? Allora la posizione di Cuoco/a è perfetta per te! Al Tulip Inn la cordialità viene prima di tutto. Non sono solo parole: è la nostra cultura, che ogni giorno viene portata in vita dai nostri collaboratori. I dipendenti Tulip Inn non sono solo lavoratori, ma anche creatori di momenti memorabili per i nostri ospiti. Se ti piace lavorare in un ambiente accogliente e stimolante, unisciti a noi! Il tuo ruolo come Cuoco/a. Come cuoco/a, svolgi un ruolo importante all’interno del nostro hotel. . Le tue responsabilità includono: * Preparazioni e servizio, lavorando in team, in un ambiente dinamico * Rispetto degli standard di qualità e HACCP ## Qualifications Cosa cerchiamo: * Esperienza, anche breve, e desiderio di crescere * Passione per la cucina – è ciò che ti motiva * Attitudine orientata al servizio * Affidabile, puntualità e lavoro di squadra * Disponibilità per una posizione full-time (40 ore) ## Additional Information Cosa offriamo: * Retribuzione secondo il Contratto Collettivo Nazionale del Turismo (CCNL Turismo), con stipendio chiaro e proporzionato all'esperienza (da € 1.680-1.780 lordi), straordinari, tredicesima, quattordicesima, tutto regolare. * 26 giorni di ferie (su base full-time) * Assicurazione integrativa (Fontur) * Formazione professionale e affiancamento sul posto di lavoro * Accesso a corsi di formazione interni * Pasti durante i turni di lavoro", "summaryDescription" : "Cuoco/a at Louvre Hotels Group. Skills: Cooking, Food preparation, Service. Prepare food. Serve food", "postedDate" : "2026-06-15T09:32:51.000", "createdAt" : "2026-06-16T00:09:50.459", "lastUpdated" : "2026-06-16T12:01:09.422", "ingestTimestamp" : "2026-06-16T00:09:50.459", "mongoId" : "6a30613ef292fd229cf95ced", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "HACCP standards", "Cooking", "Food preparation", "Service", "Hotel operations" ], "skillCount" : 5, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a9f4f74d8ee00a06a5ea5", "title" : "Head of Support", "company" : "Perplexity", "industry" : "Customer Success & Support", "salary" : { "min" : 200000.0, "max" : 275000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco", "New York City" ], "timestamp" : "2026-06-14T07:09:05.521", "fingerprint" : "867f6d6bdcfd292a08a4322e4ed39ff18f1e755319d95931a8955fe6cb526e70", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Perplexity/bcc12200-ea58-4a31-8f90-1f7c4ce49d51/application", "externalId" : "bcc12200-ea58-4a31-8f90-1f7c4ce49d51", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AI tooling", "professionalSkills" : [ "Support operations", "Customer experience" ], "hardSkillsList" : [ "Written communication" ], "softSkillsList" : [ "Customer empathy", "Technical judgment", "Customer judgment" ], "hardSkills" : [ { "name" : "Written communication", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer empathy" }, { "name" : "Technical judgment" }, { "name" : "Customer judgment" } ], "majorSkills" : "Support operations, AI tooling, Team leadership", "majorSkillsList" : [ "Support operations", "AI tooling", "Team leadership" ], "coreResponsibilities" : "Lead support function, Build operating model, Coach and develop team, Own support AI tooling, Partner with Sales, Partner with Customer Success, Partner with Product, Partner with Engineering, Partner with RevOps, Improve Enterprise support, Scale consumer support, Hire thoughtfully, Serve as escalation leader", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Enterprise software", "domainList" : [ "enterprise-software" ], "domainSpecificKnowledge" : [ "Enterprise software" ], "toolProficiency" : [ "Help desk systems" ], "communicationSkills" : "Written communication", "outcomesObjectives" : "Help customers succeed; Improve the product; Unlock growth; Deliver great support", "qualificationsBasic" : "8+ years customer support experience, 4+ years managing support teams, Experience building support processes, Technical fluency, Experience using AI/automation", "qualificationsPreferred" : "Experience across multiple support motions, Experience with distributed teammates, Experience with contractors, Experience with technical specialists", "remoteFriendly" : true, "rawDescription" : "Perplexity is looking for a Head of Support to build one high-quality, scalable support experience across Enterprise and consumer customers. This person will bring together support teams, workflows, and tooling into a focused operating model that helps customers succeed, improves the product, and unlocks growth. This is a hands-on leadership role for someone who can build the support machine, not just run the queue. You will own the team, the systems, the feedback loops, and the AI tools that help Perplexity deliver great support without scaling headcount linearly. RESPONSIBILITIES - Lead Perplexity’s support function across Enterprise and consumer customers. - Build one operating model for queues, coverage, escalations, SLAs, QA, reporting, and team performance. - Coach and develop a distributed team with a high bar for customer empathy, technical judgment, speed, and written communication. - Own support AI tooling, including support bot agents, AI-assisted triage, routing, knowledge retrieval, and agent workflows. - Partner with Sales, Customer Success, Product, Engineering, and RevOps to turn customer pain and ticket trends into better product and customer experiences. - Improve high-touch Enterprise support while scaling high-volume consumer support through better tooling, documentation, and automation. - Hire thoughtfully as the business grows, balancing team growth with process, product, and AI leverage. - Serve as an escalation leader for complex, high-priority, or ambiguous customer issues. WHAT WE’RE LOOKING FOR - 8+ years in customer support, technical support, customer experience, or support operations at a fast-growing technology company. - 4+ years managing support teams, ideally across multiple support motions, distributed teammates, contractors, or technical specialists. - Experience building support processes, escalation paths, knowledge systems, QA routines, reporting, and team operating rhythms from an early or scaling stage. - Strong technical fluency and comfort working with Product and Engineering on bugs, escalations, admin workflows, enterprise software, and customer-impacting issues. - Experience using AI, automation, help desk systems, or support operations workflows to improve customer experience and team efficiency. - High ownership, strong customer judgment, and comfort operating in ambiguity.", "summaryDescription" : "Head of Support at Perplexity. Skills: Support operations, AI tooling, Team leadership. Lead support function. 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S. Person status", "qualificationsBasic" : "Bachelor's or higher Degree, 10+ years of experience, design and implementation of guidance algorithms, flight dynamics of fixed wing, flight dynamics of rotary wing, software development on microcontroller architectures, software development on Linux, developing real-time embedded software, integration of vendor provided drivers, integration of vendor provided firmware, Agile lifecycle processes, Scrum, Continuous Integration, Test-Driven Development Methodologies, U. S. Person status", "qualificationsPreferred" : "Current DoD security clearance, Previous DoD security clearance, Part 107 remote pilot certification, EO/IR sensor integration, Radar sensor integration, firmware development using VHDL, embedded software development flow on FPGAs, production-level SW development, production-level SW deployment, DevOps, DevSecOps, Continuous Integration/Continuous Delivery, full lifecycle SW development, HW/SW I&T, V&V of high-TRL systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "CHAOS Industries is redefining modern defense with omniscient systems purpose-built for today’s realities. Designed and built by top U. S. military veterans and Silicon Valley innovators, CHAOS Industries’ products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats. In a world where technological threats move at unprecedented speed, CHAOS Industries delivers advanced sensing and detection solutions that give the ultimate advantage: time. CHAOS Industries was founded in 2022 and has raised $1B in total funding from leading investors including 8VC, Accel, and NEA. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, and London. For more information, please visit www.chaosinc.com. Role Overview: CHAOS is seeking a highly-skilled and motivated Senior Guidance Software Engineer to join our R&D team. You will get an opportunity to lead the design of our guidance software on a clean sheet airframe design. As a member of Engineering, you also have the opportunity to expand your skillset across our product families.  Responsibilities: Implementation of guidance and navigation software within COTS software frameworks Support airframe design activities Support system integration of software on flight hardware Work full-time on-site in our office in Los Angeles (Hawthorne), California Minimum Requirements: Minimum education: Bachelor’s or higher Degree in Computer Science, Computer Engineering, Aerospace Engineering, or related degree 10+ years of experience in professional, object-oriented software development Experience with design and implementation of guidance algorithms for UAS platforms using commercial autopilot frameworks like ArduPilot Practical understanding of flight dynamics of fixed wing and rotary wing platforms Solid understanding and extensive experience in software development on microcontroller architectures (STM32 or similar) and on Linux hosted on Nvidia Jetson, AMD/Xilinx SoC or Microblaze architectures Experience developing real-time embedded software to include hardware interfaces Experience with integration of vendor provided low-level drivers and firmware Experience with Agile lifecycle processes including Scrum, Continuous Integration, and Test-Driven Development Methodologies Ability to work with minimal supervision and collaborate on small teams U. S. Person status is required as this position will require the ability to access U.S.-only data system Preferred Requirements:  Current or previous DoD security clearance  Part 107 remote pilot certification Experience with EO/IR sensor integration Experience with radar sensor integration Experience with firmware development using VHDL and embedded software development flow on AMD/Xilinx FPGAs Experience with git Experience with production-level SW development & deployment, including DevOps, DevSecOps, and/or Continuous Integration/Continuous Delivery (CI/CD) using modern FOSS/COTS toolsets Experience with full lifecycle SW development of high-TRL systems Experience with HW/SW I&T and V&V of high-TRL systems Why CHAOS? Health Benefits: Medical, dental, and vision benefits 100% paid for by the company Additional benefits: 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more Our Perks: Free daily lunch, ‘No meeting Fridays’, unlimited PTO, casual dress code Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses Team Growth: 200 employees and counting across 5 global offices Salary Range: $160,000 - $240,000 The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. #LI-onsite", "summaryDescription" : "Senior Guidance Software Engineer at CHAOS Industries. Skills: Guidance software, Embedded systems, Real-time software, Flight dynamics. Implement guidance and navigation software. Support airframe design activities", "postedDate" : "2026-06-11T21:19:41.089", "createdAt" : "2026-06-11T21:19:41.089", "lastUpdated" : "2026-06-14T23:13:55.948", "ingestTimestamp" : "2026-06-11T21:19:41.089", "mongoId" : "6a2a498474d8ee00a05e58f4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 160000, "salaryAnnualMax" : 240000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Guidance algorithms", "Flight dynamics", "Embedded software", "Real-time software", "Firmware development", "FPGA development", "Minimal supervision", "Guidance software", "Embedded systems", "Agile lifecycle", "Scrum", "CI/CD", "DevOps", "DevSecOps", "HW/SW I&T", "V&V", "Agile", "Continuous Integration", "Test-Driven Development", "UAS platforms", "Microcontroller architectures", "Real-time systems", "High-TRL systems", "Part 107 remote pilot certification", "ArduPilot", "Nvidia Jetson", "AMD/Xilinx SoC", "Microblaze", "Git" ], "skillCount" : 29, "jobCategory" : "engineering", "jobSubcategory" : "engineering-", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Defense" }, { "id" : "6a2a539474d8ee00a05fee62", "title" : "Effector Guidance Software Engineer", "company" : "CHAOS Industries", "industry" : "Defense", "salary" : { "min" : 160000.0, "max" : 240000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Los Angeles, California, United States", "locations" : [ "Los Angeles", "California", "United States" ], "certifications" : [ "Part 107 remote pilot certification" ], "timestamp" : "2026-06-13T22:10:35.129", "fingerprint" : "62f132daa11b0ac38ff62600a1557ccc8905af6080dd73a5cb2671e3885c1b33", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/chaosindustries/jobs/5160652007", "externalId" : "5160652007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Los Angeles", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0536909,-118.2427660" } ], "locationText" : "Los Angeles, California, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 10, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "C++, ArduPilot, STM32, Linux, Nvidia Jetson, AMD/Xilinx SoC, Microblaze, VHDL, Git", "professionalSkills" : [ "Guidance algorithms", "Flight dynamics", "Embedded software", "Real-time systems", "Agile methodologies", "Scrum", "CI/CD", "DevOps", "DevSecOps" ], "hardSkillsList" : [ "Guidance algorithms", "Flight dynamics", "Embedded software development", "Real-time embedded software", "Hardware interfaces", "Agile lifecycle processes", "Test-Driven Development" ], "hardSkills" : [ { "name" : "Guidance algorithms", "level" : "intermediate" }, { "name" : "Flight dynamics", "level" : "intermediate" }, { "name" : "Embedded software development", "level" : "intermediate" }, { "name" : "Real-time embedded software", "level" : "intermediate" }, { "name" : "Hardware interfaces", "level" : "intermediate" }, { "name" : "Agile lifecycle processes", "level" : "intermediate" }, { "name" : "Test-Driven Development", "level" : "intermediate" } ], "majorSkills" : "Guidance software, Embedded systems, Real-time software, Flight dynamics", "majorSkillsList" : [ "Guidance software", "Embedded systems", "Real-time software", "Flight dynamics" ], "coreResponsibilities" : "Implement guidance and navigation software, Support airframe design activities, Support system integration of software on flight hardware", "teamCollaboration" : "Collaborate on small teams", "projectManagementSkills" : [ "Agile", "Scrum", "Continuous Integration", "Test-Driven Development" ], "domainKnowledge" : "Guidance algorithms; UAS platforms; Flight dynamics; Fixed wing platforms; Rotary wing platforms; Microcontroller architectures; Embedded software; Real-time embedded software; High-TRL systems", "domainList" : [ "guidance-algorithms", "uas-platforms", "flight-dynamics", "fixed-wing-platforms", "rotary-wing-platforms", "microcontroller-architectures", "embedded-software", "real-time-embedded-software", "high-trl-systems" ], "domainSpecificKnowledge" : [ "Guidance algorithms", "UAS platforms", "Flight dynamics", "Fixed wing platforms", "Rotary wing platforms", "Microcontroller architectures", "Embedded software", "Real-time embedded software", "High-TRL systems" ], "toolProficiency" : [ "ArduPilot", "Git" ], "innovationCreativity" : "R&D team", "specialRequirements" : "U. S. Person status, Access U. S.-only data system, Work full-time onsite", "qualificationsBasic" : "Bachelor’s or higher Degree, 10+ years of experience, design and implementation of guidance algorithms, flight dynamics of fixed wing, flight dynamics of rotary wing, software development on microcontroller architectures, Linux hosted on Nvidia Jetson, Linux hosted on AMD/Xilinx SoC, Linux hosted on Microblaze architectures, real-time embedded software, hardware interfaces, integration of vendor provided drivers, integration of vendor provided firmware, Agile lifecycle processes, Scrum, Continuous Integration, Test-Driven Development Methodologies, work with minimal supervision, collaborate on small teams, U. S. Person status", "qualificationsPreferred" : "Current or previous DoD security clearance, Part 107 remote pilot certification, EO/IR sensor integration, radar sensor integration, firmware development using VHDL, embedded software development flow on AMD/Xilinx FPGAs, production-level SW development & deployment, DevOps, DevSecOps, Continuous Integration/Continuous Delivery (CI/CD), full lifecycle SW development of high-TRL systems, HW/SW I&T, V&V of high-TRL systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "CHAOS Industries is redefining modern defense with omniscient systems purpose-built for today’s realities. Designed and built by top U. S. military veterans and Silicon Valley innovators, CHAOS Industries’ products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats. In a world where technological threats move at unprecedented speed, CHAOS Industries delivers advanced sensing and detection solutions that give the ultimate advantage: time. CHAOS Industries was founded in 2022 and has raised $1B in total funding from leading investors including 8VC, Accel, and NEA. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, and London. For more information, please visit www.chaosinc.com. Role Overview: CHAOS is seeking a highly-skilled and motivated Senior Guidance Software Engineer to join our R&D team. You will get an opportunity to lead the design of our guidance software on a clean sheet airframe design. As a member of Engineering, you also have the opportunity to expand your skillset across our product families.  Responsibilities: Implementation of guidance and navigation software within COTS software frameworks Support airframe design activities Support system integration of software on flight hardware Work full-time on-site in our office in Los Angeles (Hawthorne), California Minimum Requirements: Minimum education: Bachelor’s or higher Degree in Computer Science, Computer Engineering, Aerospace Engineering, or related degree 10+ years of experience in professional, object-oriented software development Experience with design and implementation of guidance algorithms for UAS platforms using commercial autopilot frameworks like ArduPilot Practical understanding of flight dynamics of fixed wing and rotary wing platforms Solid understanding and extensive experience in software development on microcontroller architectures (STM32 or similar) and on Linux hosted on Nvidia Jetson, AMD/Xilinx SoC or Microblaze architectures Experience developing real-time embedded software to include hardware interfaces Experience with integration of vendor provided low-level drivers and firmware Experience with Agile lifecycle processes including Scrum, Continuous Integration, and Test-Driven Development Methodologies Ability to work with minimal supervision and collaborate on small teams U. S. Person status is required as this position will require the ability to access U.S.-only data system Preferred Requirements:  Current or previous DoD security clearance  Part 107 remote pilot certification Experience with EO/IR sensor integration Experience with radar sensor integration Experience with firmware development using VHDL and embedded software development flow on AMD/Xilinx FPGAs Experience with git Experience with production-level SW development & deployment, including DevOps, DevSecOps, and/or Continuous Integration/Continuous Delivery (CI/CD) using modern FOSS/COTS toolsets Experience with full lifecycle SW development of high-TRL systems Experience with HW/SW I&T and V&V of high-TRL systems Why CHAOS? Health Benefits: Medical, dental, and vision benefits 100% paid for by the company Additional benefits: 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more Our Perks: Free daily lunch, ‘No meeting Fridays’, unlimited PTO, casual dress code Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses Team Growth: 200 employees and counting across 5 global offices Salary Range: $160,000 - $240,000 The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. #LI-onsite", "summaryDescription" : "Effector Guidance Software Engineer at CHAOS Industries. Skills: Guidance software, Embedded systems, Real-time software, Flight dynamics. Implement guidance and navigation software. Support airframe design activities", "postedDate" : "2026-06-11T20:49:32.465", "createdAt" : "2026-06-11T20:49:32.465", "lastUpdated" : "2026-06-13T22:10:35.129", "ingestTimestamp" : "2026-06-11T20:49:32.465", "mongoId" : "6a2a539474d8ee00a05fee62", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 160000, "salaryAnnualMax" : 240000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Guidance algorithms", "Flight dynamics", "Embedded software development", "Real-time embedded software", "Hardware interfaces", "Agile lifecycle processes", "Test-Driven Development", "Guidance software", "Embedded systems", "Real-time software", "Embedded software", "Real-time systems", "Agile methodologies", "Scrum", "CI/CD", "DevOps", "DevSecOps", "Agile", "Continuous Integration", "UAS platforms", "Fixed wing platforms", "Rotary wing platforms", "Microcontroller architectures", "High-TRL systems", "Part 107 remote pilot certification", "ArduPilot", "Git" ], "skillCount" : 27, "jobCategory" : "engineering", "jobSubcategory" : "engineering-", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Defense" } ], "status" : 200, "message" : "providing advice guidance support to a caseload of participants jobs", "metadata" : { "title" : "providing advice guidance support to a caseload of participants" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 34488, "totalPages" : 690, "hasNext" : true, "hasPrevious" : false } }

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