{ "count" : 44364, "data" : [ { "id" : "6a2c5de974d8ee00a08df792", "title" : "Greek Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 20000.0, "max" : 26000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Customer Service Agent in Piraeus, Greece, with adjustments for the outsourced services industry and the specific company." }, "location" : "Piraeus, Attica, Greece", "locations" : [ "Piraeus, Attica, Greece" ], "timestamp" : "2026-06-15T01:39:25.176", "fingerprint" : "08c2a8066b06ab6ee9281573ab48f60c84a7b794a24bd54e6609cf638801204b", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/5D7A217E83/apply", "externalId" : "5D7A217E83", "industryFunction" : { }, "locationPoint" : "37.94203,23.64619", "structuredLocations" : [ { "city" : "Piraeus", "state" : "Attica", "country" : "Greece", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "37.9431594,23.6470593" } ], "locationText" : "Piraeus, Attica, Greece", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Handle customer inquiries, Provide support in Greek, Offer accurate information, Resolve customer complaints, Maintain detailed records, Work collaboratively with internal teams, Stay informed about company updates", "teamCollaboration" : "internal teams", "toolProficiency" : [ "CRM systems" ], "continuousLearning" : "Fully Paid Training", "problemSolvingSkills" : "problem-solving skills", "specialRequirements" : "relocation costs covered", "outcomesObjectives" : "improve service quality; customer satisfaction", "qualificationsBasic" : "Fluency in Greek, Proficiency in CRM systems, Proficiency in standard office software, Willingness to relocate to Bulgaria", "qualificationsPreferred" : "English proficiency, Previous customer service experience", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is excited to offer a position for a Greek Speaking Customer Service Agent to work in Bulgaria with the benefit of paid relocation. 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In this role, you will be a vital point of contact for Spanish-speaking customers, ensuring their inquiries are addressed promptly and effectively, providing excellent service and support. ### Responsibilities * Respond to customer inquiries via phone, email, and chat in Spanish, ensuring clarity and professionalism. * Assist customers with product information, order processing, and issue resolution. * Handle customer complaints tactfully, aiming to achieve high satisfaction levels. * Accurately document all customer interactions within the CRM system for quality control. * Collaborate with internal teams to resolve complex customer issues and improve service standards. * Stay updated on company products, policies, and services to provide accurate information. **Requirements** * Fluency in Spanish (both written and spoken); proficiency in English is advantageous. * Previous experience in customer service roles is preferred. * Excellent communication and interpersonal skills with a customer-centric approach. * Strong problem-solving skills and the ability to work efficiently under pressure. * Knowledge of CRM systems and standard office software. * Self-disciplined and capable of working independently in a remote environment. * Willingness to relocate to Greece with paid relocation support offered. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. 2 Extra Salaries Per Year 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Spanish Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Respond to customer inquiries. 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This role involves delivering top-tier customer service to Danish-speaking clients, ensuring their needs and queries are met with professionalism and efficiency. ### Responsibilities * Provide excellent customer support to Danish-speaking customers via phone, email, and chat. * Address inquiries related to products and services promptly and accurately. * Resolve customer issues and complaints with a focus on customer satisfaction. * Maintain detailed and accurate records of customer interactions in the CRM system. * Collaborate with internal teams to enhance overall customer experience. * Stay updated on company products, policies, and industry developments. **Requirements** * Fluency in Danish (both written and spoken); proficiency in English is beneficial. * Experience in customer service or related fields preferred. * Strong communication and interpersonal skills. * Ability to work efficiently under pressure and handle difficult customer situations. * Proficient in using CRM software and standard office applications. * Self-motivated and able to work independently and as part of a team. * Willingness to relocate to Bulgaria with relocation expenses covered. **Benefits** 1. 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In this role, you will provide excellent customer service to French-speaking clients, ensuring their needs are met with professionalism and care. ### Responsibilities * Assist French-speaking customers through phone, email, and chat by addressing their inquiries and providing information about products and services. * Resolve customer complaints and issues promptly, aiming to maintain high customer satisfaction. * Document customer interactions accurately in the CRM system for efficient tracking and follow-up. * Collaborate with internal teams to escalate and resolve complex customer issues. * Stay updated on company products, services, and policies to provide accurate information to customers. * Contribute to continuous improvement processes within the customer service department. **Requirements** * Fluency in French (both written and spoken); proficiency in English is a plus. * Experience in customer service, ideally with remote work experience or in multinational environments. * Strong communication and interpersonal skills focusing on customer satisfaction. * Ability to handle challenging situations calmly and efficiently. * Proficiency in using CRM systems and standard office software. * Self-motivated and capable of working independently in a remote environment. * Willingness to relocate to Greece with paid relocation assistance provided. * Positive attitude with a strong dedication to delivering outstanding customer service. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. 2 Extra Salaries Per Year 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "French Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Assist French-speaking customers. 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In this role, you will provide exceptional customer support to Portuguese-speaking clients, ensuring their inquiries and needs are addressed with professionalism and care. ### Responsibilities * Handle customer inquiries and provide support to Portuguese-speaking customers via phone, email, and chat. * Offer detailed information about products and services, assisting customers in resolving issues efficiently. * Manage and document all customer interactions accurately using CRM systems. * Collaborate with internal departments to escalate and resolve complex issues as required. * Maintain up-to-date knowledge of company products, policies, and promotions to provide accurate assistance. * Ensure high levels of customer satisfaction through timely and effective communication. **Requirements** * Fluency in Portuguese (both written and spoken); proficiency in English is a plus. * Proven experience in customer service or related roles, preferably in a remote or multinational environment. * Excellent communication and interpersonal skills focused on customer satisfaction. * Ability to remain calm and professional when handling challenging situations. * Familiarity with CRM software and standard office tools. * Self-driven, organized, and comfortable working independently in a remote or office setting. * Willingness to relocate to Greece with paid relocation assistance. * A passion for delivering outstanding customer service and a collaborative team mindset. **Benefits** 1. 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In this role, you will deliver outstanding customer service to Italian-speaking clients, ensuring their inquiries and concerns are addressed promptly and professionally. ### Responsibilities * Assist Italian-speaking customers via phone, email, and chat with a variety of inquiries related to products and services. * Provide accurate information, resolve issues, and ensure customer satisfaction at all times. * Manage and document customer interactions comprehensively using CRM systems. * Collaborate with internal teams to escalate and resolve complex customer problems. * Stay updated on company products, policies, and processes to offer informed support. * Maintain a positive and professional demeanor in all customer communications. **Requirements** * Fluency in Italian (both written and spoken); knowledge of English is beneficial. * Experience in customer service roles, preferably in a remote or multicultural environment. * Exceptional communication and interpersonal skills focused on customer satisfaction. * Strong problem-solving skills with the ability to remain calm under pressure. * Proficient in using CRM software and standard office applications. * Self-disciplined, motivated, and capable of working independently. * Willingness to relocate to Greece with full support for relocation costs. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. 2 Extra Salaries Per Year 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Italian Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Assist Italian-speaking customers. Provide accurate information", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-12T22:36:46.547", "lastUpdated" : "2026-06-14T22:35:50.297", "ingestTimestamp" : "2026-06-12T22:36:46.547", "mongoId" : "6a2c5dea74d8ee00a08df7cf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/1222CFC39C", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "CRM software" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2c7a0c74d8ee00a094411e", "title" : "Customer Service Agent - Estonian Speaking", "company" : "Betsson Group", "industry" : "Hospitality", "salary" : { "min" : 26000.0, "max" : 34000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Service Agent in Malta, adjusted for the Gaming industry." }, "location" : "Malta", "locations" : [ "Malta" ], "timestamp" : "2026-06-16T02:39:14.979", "fingerprint" : "4cda04852c460ee846f01696aec32234184c7802430471912e9bfad2bbdba888", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/betsson/jobs/8002347", "externalId" : "8002347", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Malta", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Malta", "coreResponsibilities" : "Assist Estonian speaking customers via email, chat, and, Work in a team for best customer support, Translate advertising texts and customer feedback into Estonian, Handle customer accounts, Follow company policies on player safety, protection, and", "teamCollaboration" : "Work in a team", "domainKnowledge" : "iGaming world", "domainList" : [ "igaming-world" ], "domainSpecificKnowledge" : [ "iGaming world" ], "continuousLearning" : "Develop and learn", "problemSolvingSkills" : "Problem solver", "specialRequirements" : "Relocation bonus", "qualificationsBasic" : "Excellent English and Estonian, Good MS Office skills, Previous customer service experience, Time management skills, Multitasking skills", "qualificationsPreferred" : "Previous iGaming experience, Other language skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Kas oled hea probleemi lahendaja, erakordselt hea suhtleja ning naudid töötamist lahedas tiimis? Kui tunned, et kirjeldasime just sind siis ootame sind liituma meie auhinnatud klienditoe tiimi, mille asukohaks on meie uudne ja mugav kontor Maltal! Sa oleksid osa meie sujuvast klienditoe osakonnast, töötades parima klienditeeninuse nimel. Kuid mitte ainult seda, võimalused areneda ja õppida on Betssonis lõpmatud! Sooviksime, et teeksid laitmatult järgmisi asju: -Aitaksid eesti keelt kõnelevaid kliente emaili, chati ning telefoni teel. -Töötad tiimis ning pingutate ühiselt parima klientitoe teenuse nimel. -Tõlgiksid reklaam tekste ning klientide tagasisidet eesti keelde. -Klientide kontodega tegelemine. -Järgiksid firma eeskirju ja reegleid seoses mängija turvalisusega, kaitsmisega ning vastutustundliku mängimisega. MIS ON SELLEST KASU SULLE? Meie Betssonis ei anna sulle lihtsalt võimalust töötada meie juhtivatel turgudel, vaid anname võimaluse seda teha parimas klienditoe tiimis. Meie juures on lõpmatud võimalused areneda ning karjääri edendada, ning saada uusi teadmisi iGamingu maailmast ja samuti olla osa mitmekülgsest, sõbralikust töökeskkonnast. Me soovime, et meie töötajad annavad edasi meile tähtsaid väärtuseid ning, et meie töötajad saaksid nautida kõiki plusse, mis kaasnevad Betssonis töötamisega! SA OLED HEA: -suurepärane inglise ja eesti keele oskus, nii kirjalik kui suuline. Vene keele oskus on boonus -hea oskus MS Office’s -eelnev kogemus klienditeeninduses/klienditoes -aja planeerimises ning mitme asja korraga tegemises SUUR PLUSS ON: -eelnev iGaming kogemus -mōne muu keele oskus MIDA ME PAKUME: Sarnaselt ameerika mägedele on ka elu Betssonis kohati sama kiire ning sisaldada pööraseid pöördeid, kuid siiski alati lõbus! Kuid mida muud võikski oodata ettevõttelt, millel on 7 eri riigis kontorid, kus töötab 1700 töötajat, millest 900 on Maltal. Me saame aru, et see töö ei sobi igale inimesele, kuid kui sa oled sihikindel, adrenaliini himuline, alati valmis piire ületama ja ennast arendama siis sobid meile ideaalselt. HEA TEADA: -alustamise kuupäev: iga teine nädal algab treening -palk: palgal on põhiosa ning boonuse süsteem -töötunnid: klienditoena on töö graafiku põhine -asukoht: Malta, St.Julians -ümberasumise kulude boonus Challenge Accepted? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy", "summaryDescription" : "Customer Service Agent - Estonian Speaking at Betsson Group. Assist Estonian speaking customers via email, chat, and. Work in a team for best customer support", "postedDate" : "2026-06-14T21:29:21.450", "createdAt" : "2026-06-14T21:29:21.450", "lastUpdated" : "2026-06-16T02:39:14.979", "ingestTimestamp" : "2026-06-14T21:29:21.450", "mongoId" : "6a2c7a0c74d8ee00a094411e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "iGaming world" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5de974d8ee00a08df6ba", "title" : "Finnish Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "BGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Customer Solutions Agent in Sofia, Bulgaria, adjusted for the outsourced services industry and paid relocation." }, "location" : "Lisbon, Lisbon, Portugal", "locations" : [ "Lisbon, Lisbon, Portugal" ], "timestamp" : "2026-06-14T19:07:59.230", "fingerprint" : "335b6508f389dee6a4ab89c715458a3dcac4d85171590ea5ae574eb6542ad300", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/BE4C0E240C/apply", "externalId" : "BE4C0E240C", "industryFunction" : { }, "locationPoint" : "38.72509,-9.1498", "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide customer support, Resolve customer inquiries, Document customer interactions, Maintain records, Collaborate with internal teams, Address customer issues, Deliver comprehensive solutions, Stay informed about products, Stay informed about services, Stay informed about policies, Provide accurate information, Provide up-to-date information, Offer feedback, Contribute to improvement", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM systems" ], "continuousLearning" : "Fully Paid Training", "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Willingness to relocate", "outcomesObjectives" : "Ensure high satisfaction levels", "qualificationsBasic" : "Fluency in Finnish, Proficiency in English", "qualificationsPreferred" : "Experience in customer service, Experience in solutions, Experience in related roles", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is seeking a Finnish Speaking Customer Solutions Agent to join our growing team in Sofia, Bulgaria. This position offers paid relocation, providing an excellent opportunity for Finnish speakers to engage in a challenging and rewarding customer service role within a multicultural and dynamic environment. ### Key Responsibilities * Provide outstanding customer support and solutions to Finnish-speaking clients through phone, email, and chat. * Resolve customer inquiries promptly and effectively to ensure high satisfaction levels. * Accurately document customer interactions and maintain records using CRM systems. * Collaborate with internal teams to address complex customer issues and deliver comprehensive solutions. * Stay informed about company products, services, and policies to provide accurate and up-to-date information. * Offer feedback and contribute to continuous improvement of customer experience processes. **Requirements** * Fluency in Finnish (both written and spoken) is mandatory; proficiency in English is an advantage. * Experience in customer service, solutions, or related roles is preferred. * Strong communication and interpersonal skills. * Excellent problem-solving abilities and a customer-focused mindset. * Ability to work efficiently in a team-oriented and fast-paced environment. * Willingness to relocate to Sofia supported by paid relocation. * Adaptability and openness to working within a multicultural environment. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. Relocation Package 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Finnish Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation at Mercier Consultancy Group. Provide customer support. Resolve customer inquiries", "postedDate" : "2026-05-20T00:00:00.000", "createdAt" : "2026-06-12T22:44:00.039", "lastUpdated" : "2026-06-14T19:07:59.230", "ingestTimestamp" : "2026-06-12T22:44:00.039", "mongoId" : "6a2c5de974d8ee00a08df6ba", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/BE4C0E240C", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "CRM systems" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 25, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a305098f292fd229cef28e4", "title" : "Customer Service Agent", "company" : "Jerry.ai", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Atlanta, Georgia", "locations" : [ "Atlanta, Georgia", "Richmond, Virginia", "Miami, Florida", "Austin, Texas", "Las Vegas, Nevada", "Salt Lake City, Utah", "Scottsdale, Arizona" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T14:28:03.539", "fingerprint" : "9505c15f6129ee709e7c7fc10ef6f76c13474a6aed8c2287736484afb78f6a1c", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/jerry.ai/f7990fd5-eff9-41e1-b19c-02b1ada0c879/application", "externalId" : "f7990fd5-eff9-41e1-b19c-02b1ada0c879", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "problemSolvingSkills" : "Finding solutions", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Customer Service Agent at Jerry.ai. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:30:27.310", "lastUpdated" : "2026-06-16T14:28:03.539", "ingestTimestamp" : "2026-06-16T00:30:27.310", "mongoId" : "6a305098f292fd229cef28e4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305930f292fd229cf45a25", "title" : "Customer Service Agent", "company" : "Jerry", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Atlanta, Georgia", "locations" : [ "Atlanta, Georgia", "Richmond, Virginia", "Miami, Florida", "Austin, Texas", "Las Vegas, Nevada", "Salt Lake City, Utah", "Scottsdale, Arizona" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T12:17:24.211", "fingerprint" : "d187e8e4105039e39d508866f11f39c04a086a6560796752dab260242d71fbde", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Jerry.ai/f7990fd5-eff9-41e1-b19c-02b1ada0c879/application", "externalId" : "f7990fd5-eff9-41e1-b19c-02b1ada0c879", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Customer Service Agent at Jerry. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:28:27.796", "lastUpdated" : "2026-06-16T12:17:24.211", "ingestTimestamp" : "2026-06-16T00:28:27.796", "mongoId" : "6a305930f292fd229cf45a25", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a306b01f292fd229cfcecce", "title" : "Client Solutions Manager, Paid Social", "company" : "Sportradar", "industry" : "Sports", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Client Solutions Manager in Vienna, Austria, adjusted for the Sports Tech industry and Sportradar's company profile." }, "location" : "Vienna, AT", "locations" : [ "Vienna", "AT" ], "timestamp" : "2026-06-16T06:40:07.956", "fingerprint" : "d1f5fdc9fcd3f65d3d53c1d53f6df0164c167d7b026d969b96d2415432de38e0", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sportradar/744000132130071-client-solutions-manager-paid-social", "externalId" : "744000132130071", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vienna", "country" : "Austria", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "48.2083537,16.3725042" } ], "locationText" : "Vienna, Austria", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Paid social, Facebook Ads, Instagram Ads, Twitter Ads, LinkedIn Ads, TikTok Ads, Google Analytics, Excel", "professionalSkills" : [ "Client relationship management", "Campaign strategy", "Performance analysis", "Budget management", "Reporting" ], "hardSkillsList" : [ "Campaign optimization", "Performance reporting" ], "hardSkills" : [ { "name" : "Campaign optimization", "level" : "intermediate" }, { "name" : "Performance reporting", "level" : "intermediate" } ], "majorSkills" : "Paid social media, Client solutions, Revenue generation", "majorSkillsList" : [ "Paid social media", "Client solutions", "Revenue generation" ], "coreResponsibilities" : "Develop and execute paid social media strategies, Manage and optimize paid social campaigns, Analyze campaign performance and provide insights, Develop client-facing reports and presentations, Collaborate with internal teams to ensure client success, Identify and pursue new revenue opportunities, Build and maintain strong client relationships, Stay up-to-date with industry trends and best practices", "teamCollaboration" : "Internal teams; Client stakeholders", "domainKnowledge" : "Paid social media advertising; Sports media; Sports betting", "domainList" : [ "paid-social-media-advertising", "sports-media", "sports-betting" ], "domainSpecificKnowledge" : [ "Paid social media advertising", "Sports media", "Sports betting" ], "toolProficiency" : [ "Facebook Ads Manager", "Google Analytics", "Excel" ], "communicationSkills" : "Client presentations; Performance reporting", "problemSolvingSkills" : "Campaign optimization; Performance analysis", "outcomesObjectives" : "Grow revenue from client accounts; Achieve campaign performance goals; Ensure client satisfaction and retention", "qualificationsBasic" : "5+ years of experience in paid social media advertising, Proven track record of managing and growing paid social campaigns, Experience with social media advertising platforms, Experience with analytics and reporting tools", "qualificationsPreferred" : "Experience in the sports media industry, Experience with sports betting or gaming clients", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. Sportradar provides the source code of sport and is the leading global provider of sports betting and sports entertainment products and services. We are NASDAQ-listed and one of the fastest-growing sport-tech companies globally. Our division Sportradar ad:s provides data-driven marketing and sponsorship services to the iGaming industry, designed to help deliver significant efficiency improvements against marketing investments. The ad:s team develops and provides fully customizable, purpose-built, proprietary tools and services. THE ROLE As a Client Solutions Manager within the Paid Social team, you'll work as a hands-on partner to our operator clients, helping them get the most from Sportradar's technology and creative capabilities. You will support client relationships, contribute to campaign and creative strategy, and help translate data into actionable insights. At this level, success means you are reliable, curious, and growing. You can manage day-to-day client needs independently, collaborate across teams, and bring energy and ideas to a fast-moving product that sits at the intersection of sports, data, and advertising. RESPONSIBILITIES * Support and manage client relationships across the major social platforms (Meta, TikTok, Snap, X, and Reddit), owning campaign execution and performance tracking for your accounts. * Develop a solid understanding of each client's business objectives and use that knowledge to contribute to media and creative recommendations. * Monitor campaign performance, surface insights, and prepare clear, well-structured reports for clients and internal stakeholders. * Work cross-functionally with Commercial, Product, Design, and Operations teams to deliver against client briefs and timelines. * Help clients and agencies adopt platform best practices and new product features, acting as a knowledgeable and approachable point of contact. * Support account planning by flagging opportunities for improvement, upsell, or innovation within your portfolio. * Maintain operational accuracy across campaign setup, QA, and reporting workflows. * Contribute to team knowledge by sharing learnings and collaborating with senior team members on strategy and best practices. YOUR PROFILE * 3+ years of experience in digital advertising, with hands-on exposure to paid social campaign management. * Familiarity with one or more major social ad platforms (Meta Ads Manager, TikTok Ads Manager, or Snap Ads Manager). * Comfortable working with data: you can read a performance report, identify what matters, and communicate it clearly. * Organized and detail-oriented, with the ability to manage multiple tasks and deadlines without dropping the ball. * Good communicator, in writing and in conversation, with a client-first mindset. * Proactive and self-motivated; you ask questions, flag issues early, and take ownership of your work. * Experience in iGaming, sports, or digital agency environments is a strong advantage. * Familiarity with 3rd party creative or media buying platforms (e.g. Smartly, Hunch) is a plus but not required. OUR OFFER * Join a global leader in sports data and marketing innovation, combining startup agility with enterprise scale. * Work with leading betting and gaming operators on high-visibility campaigns tied to major sports moments. * Collaborate across creative, data, and product teams in a genuinely international environment. * Hybrid working flexibility based in Vienna. * Access to Sportradar's eAcademy and learning programs to support your professional development. * Be part of a diverse team with real exposure to global accounts and, in time, major sports events. ## Additional Information The minimum monthly salary for this position is according to the Collective Bargaining Agreement. Overpayment will be considered depending on qualifications and working experience. At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!", "summaryDescription" : "Client Solutions Manager, Paid Social at Sportradar. Skills: Paid social media, Client solutions, Revenue generation. Develop and execute paid social media strategies. Manage and optimize paid social campaigns", "postedDate" : "2026-06-15T07:35:00.000", "createdAt" : "2026-06-15T23:50:18.350", "lastUpdated" : "2026-06-16T06:40:07.956", "ingestTimestamp" : "2026-06-15T23:50:18.350", "mongoId" : "6a306b01f292fd229cfcecce", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Campaign optimization", "Performance reporting", "Paid social media", "Client solutions", "Revenue generation", "Client relationship management", "Campaign strategy", "Performance analysis", "Budget management", "Reporting", "Paid social media advertising", "Sports media", "Sports betting", "Facebook Ads Manager", "Google Analytics", "Excel" ], "skillCount" : 16, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Sports Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3061bdf292fd229cf97a05", "title" : "Client Solutions Manager, Paid Social", "company" : "Sportradar", "industry" : "Sports", "salary" : { "min" : 58000.0, "max" : 82000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Client Solutions Manager, Paid Social in Vienna, Austria within the Sports Tech industry, adjusted for seniority and company size." }, "location" : "Vienna, AT", "locations" : [ "Vienna", "AT" ], "timestamp" : "2026-06-16T08:46:12.295", "fingerprint" : "b1a17f661a3056df4409791aec5cde4cf9f7a9cd1eb7c2bec59c3829aca91ef7", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sportradar/744000132130071-client-solutions-manager-paid-social", "externalId" : "744000132130071", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vienna", "country" : "Austria", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "48.2083537,16.3725042" } ], "locationText" : "Vienna, Austria", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Paid social, Facebook Ads, Instagram Ads, Twitter Ads, LinkedIn Ads, Snapchat Ads, TikTok Ads, Google Analytics", "professionalSkills" : [ "Client relationship management", "Campaign strategy", "Performance analysis", "Budget management", "Reporting" ], "hardSkillsList" : [ "Budget allocation", "Performance tracking", "Client communication" ], "hardSkills" : [ { "name" : "Budget allocation", "level" : "intermediate" }, { "name" : "Performance tracking", "level" : "intermediate" }, { "name" : "Client communication", "level" : "intermediate" } ], "majorSkills" : "Paid social media, Client solutions, Revenue generation", "majorSkillsList" : [ "Paid social media", "Client solutions", "Revenue generation" ], "coreResponsibilities" : "Develop and execute paid social media strategies, Manage client paid social media campaigns, Optimize campaigns for performance and ROI, Monitor campaign performance and provide regular reports, Identify new opportunities for client growth, Collaborate with internal teams to ensure client success, Build and maintain strong client relationships, Achieve revenue targets", "teamCollaboration" : "Internal teams; Client stakeholders", "domainKnowledge" : "Sports media; Paid social advertising", "domainList" : [ "sports-media", "paid-social-advertising" ], "domainSpecificKnowledge" : [ "Sports media", "Paid social advertising" ], "toolProficiency" : [ "Facebook Ads Manager", "Google Analytics" ], "communicationSkills" : "Client presentations; Performance reporting", "problemSolvingSkills" : "Campaign optimization; Client retention", "outcomesObjectives" : "Achieve revenue targets; Grow client paid social campaigns; Ensure client satisfaction", "qualificationsBasic" : "5+ years of experience in paid social media, 3+ years of experience in a client-facing role, Proven track record of managing and growing paid social campaigns, Experience with major paid social platforms", "qualificationsPreferred" : "Experience in the sports or media industry, Experience with analytics and reporting tools", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. Sportradar provides the source code of sport and is the leading global provider of sports betting and sports entertainment products and services. We are NASDAQ-listed and one of the fastest-growing sport-tech companies globally. Our division Sportradar ad:s provides data-driven marketing and sponsorship services to the iGaming industry, designed to help deliver significant efficiency improvements against marketing investments. The ad:s team develops and provides fully customizable, purpose-built, proprietary tools and services. THE ROLE As a Client Solutions Manager within the Paid Social team, you'll work as a hands-on partner to our operator clients, helping them get the most from Sportradar's technology and creative capabilities. You will support client relationships, contribute to campaign and creative strategy, and help translate data into actionable insights. At this level, success means you are reliable, curious, and growing. You can manage day-to-day client needs independently, collaborate across teams, and bring energy and ideas to a fast-moving product that sits at the intersection of sports, data, and advertising. RESPONSIBILITIES * Support and manage client relationships across the major social platforms (Meta, TikTok, Snap, X, and Reddit), owning campaign execution and performance tracking for your accounts. * Develop a solid understanding of each client's business objectives and use that knowledge to contribute to media and creative recommendations. * Monitor campaign performance, surface insights, and prepare clear, well-structured reports for clients and internal stakeholders. * Work cross-functionally with Commercial, Product, Design, and Operations teams to deliver against client briefs and timelines. * Help clients and agencies adopt platform best practices and new product features, acting as a knowledgeable and approachable point of contact. * Support account planning by flagging opportunities for improvement, upsell, or innovation within your portfolio. * Maintain operational accuracy across campaign setup, QA, and reporting workflows. * Contribute to team knowledge by sharing learnings and collaborating with senior team members on strategy and best practices. YOUR PROFILE * 3+ years of experience in digital advertising, with hands-on exposure to paid social campaign management. * Familiarity with one or more major social ad platforms (Meta Ads Manager, TikTok Ads Manager, or Snap Ads Manager). * Comfortable working with data: you can read a performance report, identify what matters, and communicate it clearly. * Organized and detail-oriented, with the ability to manage multiple tasks and deadlines without dropping the ball. * Good communicator, in writing and in conversation, with a client-first mindset. * Proactive and self-motivated; you ask questions, flag issues early, and take ownership of your work. * Experience in iGaming, sports, or digital agency environments is a strong advantage. * Familiarity with 3rd party creative or media buying platforms (e.g. Smartly, Hunch) is a plus but not required. OUR OFFER * Join a global leader in sports data and marketing innovation, combining startup agility with enterprise scale. * Work with leading betting and gaming operators on high-visibility campaigns tied to major sports moments. * Collaborate across creative, data, and product teams in a genuinely international environment. * Hybrid working flexibility based in Vienna. * Access to Sportradar's eAcademy and learning programs to support your professional development. * Be part of a diverse team with real exposure to global accounts and, in time, major sports events. ## Additional Information The minimum monthly salary for this position is according to the Collective Bargaining Agreement. Overpayment will be considered depending on qualifications and working experience. At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!", "summaryDescription" : "Client Solutions Manager, Paid Social at Sportradar. Skills: Paid social media, Client solutions, Revenue generation. Develop and execute paid social media strategies. Manage client paid social media campaigns", "postedDate" : "2026-06-15T07:35:00.000", "createdAt" : "2026-06-15T23:49:19.442", "lastUpdated" : "2026-06-16T08:46:12.295", "ingestTimestamp" : "2026-06-15T23:49:19.442", "mongoId" : "6a3061bdf292fd229cf97a05", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Budget allocation", "Performance tracking", "Client communication", "Paid social media", "Client solutions", "Revenue generation", "Client relationship management", "Campaign strategy", "Performance analysis", "Budget management", "Reporting", "Sports media", "Paid social advertising", "Facebook Ads Manager", "Google Analytics" ], "skillCount" : 15, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Sports Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305088f292fd229cef1948", "title" : "Customer Service Agent", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Orlando, United States", "locations" : [ "Orlando", "United States" ], "timestamp" : "2026-06-16T08:47:36.777", "fingerprint" : "9ff2d5615b38f4f6f731b06bdb9e5deb204e8736681542abe150b3b2005fac0f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132218930-customer-service-agent-", "externalId" : "744000132218930", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5421218,-81.3790450" } ], "locationText" : "Orlando, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer service", "Vehicle management" ], "hardSkillsList" : [ "Rental charges", "Receipt accuracy" ], "hardSkills" : [ { "name" : "Rental charges", "level" : "intermediate" }, { "name" : "Receipt accuracy", "level" : "intermediate" } ], "majorSkills" : "Customer engagement, Vehicle management", "majorSkillsList" : [ "Customer engagement", "Vehicle management" ], "coreResponsibilities" : "Welcome all customers upon arrival, Gather feedback to improve rental experience, Ensure customers take all personal belongings, Discreetly check vehicles for damage, Direct issues to appropriate channels, Advise customers on rental charges, Provide an accurate receipt, Identify and tag vehicles for maintenance, Ensure vehicles are moved to correct location, Work in various weather conditions, Take on additional tasks to support business needs", "domainKnowledge" : "Car rental services", "domainList" : [ "car-rental-services" ], "domainSpecificKnowledge" : [ "Car rental services" ], "specialRequirements" : "Open to travel (5-10%), Some travel by airplane", "qualificationsBasic" : "High school diploma or GED, 1 year of customer service experience, At least 18 years old, Valid driver’s license, Clean driving record, Authorized to work in the United States, Basic computer navigation skills, Familiar with Microsoft Office applications, Work 40 hours per week, Willing to wear a company uniform", "qualificationsPreferred" : "Speaking other languages is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly rate of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival and gather feedback to improve their future rental experience * You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels * You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process * You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience * Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer engagement, Vehicle management. Welcome all customers upon arrival. Gather feedback to improve rental experience", "postedDate" : "2026-06-15T14:49:45.000", "createdAt" : "2026-06-15T21:37:39.001", "lastUpdated" : "2026-06-16T08:47:36.777", "ingestTimestamp" : "2026-06-15T21:37:39.001", "mongoId" : "6a305088f292fd229cef1948", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Rental charges", "Receipt accuracy", "Customer engagement", "Vehicle management", "Customer service", "Car rental services" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305001f292fd229ceeba45", "title" : "Customer Service Agent", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Orlando, United States", "locations" : [ "Orlando", "United States" ], "timestamp" : "2026-06-16T07:21:32.643", "fingerprint" : "cf4800a402513d9b4ee138a94212f50922bbdda8e2510820b62d117dc20679c2", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132218930-customer-service-agent-", "externalId" : "744000132218930", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5421218,-81.3790450" } ], "locationText" : "Orlando, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer service" ], "hardSkillsList" : [ "Vehicle inspection", "Rental charges advising", "Receipt provision" ], "hardSkills" : [ { "name" : "Vehicle inspection", "level" : "intermediate" }, { "name" : "Rental charges advising", "level" : "intermediate" }, { "name" : "Receipt provision", "level" : "intermediate" } ], "majorSkills" : "Customer engagement, Vehicle management", "majorSkillsList" : [ "Customer engagement", "Vehicle management" ], "coreResponsibilities" : "Welcome all customers upon arrival, Gather feedback to improve rental experience, Ensure customers take all personal belongings, Discreetly check vehicles for damage, Direct vehicle issues to appropriate channels, Advise customers on rental charges, Provide an accurate receipt, Identify and tag vehicles for maintenance, Identify and tag vehicles for grounding, Ensure vehicles are moved to correct location", "domainKnowledge" : "Car rental operations", "domainList" : [ "car-rental-operations" ], "domainSpecificKnowledge" : [ "Car rental operations" ], "communicationSkills" : "Customer-focused process", "problemSolvingSkills" : "Troubleshooting vehicle issues", "specialRequirements" : "Willing to take on additional tasks, Open to travel (5-10%), Some travel by airplane", "qualificationsBasic" : "High school diploma or GED, At least 1 year customer service experience, At least 18 years old, Valid driver’s license, Clean driving record, Authorized to work in the United States, Basic computer navigation skills, Familiar with Microsoft Office applications, Work 40 hours per week, Willing to wear a company uniform", "qualificationsPreferred" : "Speaking other languages is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly rate of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival and gather feedback to improve their future rental experience * You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels * You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process * You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience * Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer engagement, Vehicle management. Welcome all customers upon arrival. Gather feedback to improve rental experience", "postedDate" : "2026-06-15T14:49:45.000", "createdAt" : "2026-06-15T21:34:29.695", "lastUpdated" : "2026-06-16T07:21:32.643", "ingestTimestamp" : "2026-06-15T21:34:29.695", "mongoId" : "6a305001f292fd229ceeba45", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Vehicle inspection", "Rental charges advising", "Receipt provision", "Customer engagement", "Vehicle management", "Customer service", "Car rental operations" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305001f292fd229ceeba47", "title" : "Customer Service Agent", "company" : "SIXT", "industry" : "Automotive", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Orlando, United States", "locations" : [ "Orlando", "United States" ], "timestamp" : "2026-06-16T06:24:45.745", "fingerprint" : "dbb12d6f59edcbeb2e43dd34b25be5bbd581ae61802b6c9f6a94506b4f797b6a", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132223509-customer-service-agent-", "externalId" : "744000132223509", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5421218,-81.3790450" } ], "locationText" : "Orlando, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer engagement", "Vehicle management" ], "hardSkillsList" : [ "Damage inspection", "Fuel level check", "Mileage check" ], "hardSkills" : [ { "name" : "Damage inspection", "level" : "intermediate" }, { "name" : "Fuel level check", "level" : "intermediate" }, { "name" : "Mileage check", "level" : "intermediate" } ], "majorSkills" : "Customer service, Vehicle inspection, Rental transactions", "majorSkillsList" : [ "Customer service", "Vehicle inspection", "Rental transactions" ], "coreResponsibilities" : "Welcome all customers, Deliver friendly return experience, Inspect rental vehicles, Handle findings discreetly, Direct issues to channels, Complete return transactions accurately, Advise customers on charges, Promote SIXT products, Promote SIXT services, Identify vehicles for maintenance, Tag vehicles for maintenance, Move vehicles to location, Support business needs", "domainKnowledge" : "Car rental", "domainList" : [ "car-rental" ], "domainSpecificKnowledge" : [ "Car rental" ], "communicationSkills" : "Professional communication", "specialRequirements" : "Work in various weather, Willing to wear uniform, 5-10% travel, Travel by airplane", "outcomesObjectives" : "Create top-notch rental experiences", "qualificationsBasic" : "High school diploma or GED, 1 year customer service experience, At least 18 years old, Valid driver's license, Clean driving record, Authorized to work in US, Basic computer navigation skills, Familiar with Microsoft Office", "qualificationsPreferred" : "Background in sales, Background in service, Background in hospitality, Speaking other languages is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression * You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels * You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process * You promote additional SIXT products and services where applicable, turning every return into a brand experience * You identify and tag vehicles for maintenance and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer service, Vehicle inspection, Rental transactions. Welcome all customers. Deliver friendly return experience", "postedDate" : "2026-06-15T14:47:48.000", "createdAt" : "2026-06-15T21:43:31.058", "lastUpdated" : "2026-06-16T06:24:45.745", "ingestTimestamp" : "2026-06-15T21:43:31.058", "mongoId" : "6a305001f292fd229ceeba47", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Damage inspection", "Fuel level check", "Mileage check", "Customer service", "Vehicle inspection", "Rental transactions", "Customer engagement", "Vehicle management", "Car rental" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305088f292fd229cef194a", "title" : "Customer Service Agent", "company" : "SIXT", "industry" : "Automotive", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Orlando, United States", "locations" : [ "Orlando", "United States" ], "timestamp" : "2026-06-16T04:58:06.281", "fingerprint" : "09a95a1f26c6e0bc2cecb7b0b5661f3434d79d0436fdbeadfa67c2d01934350f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132223509-customer-service-agent-", "externalId" : "744000132223509", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5421218,-81.3790450" } ], "locationText" : "Orlando, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer engagement", "Vehicle management" ], "hardSkillsList" : [ "Damage inspection", "Fuel level inspection", "Mileage inspection" ], "hardSkills" : [ { "name" : "Damage inspection", "level" : "intermediate" }, { "name" : "Fuel level inspection", "level" : "intermediate" }, { "name" : "Mileage inspection", "level" : "intermediate" } ], "majorSkills" : "Customer service, Vehicle inspection, Rental transactions", "majorSkillsList" : [ "Customer service", "Vehicle inspection", "Rental transactions" ], "coreResponsibilities" : "Welcome all customers, Deliver friendly return experience, Inspect rental vehicles, Handle findings discreetly, Direct issues to channels, Complete return transactions accurately, Advise customers on charges, Promote SIXT products, Promote SIXT services, Identify vehicles for maintenance, Tag vehicles for maintenance, Move vehicles to location, Support business needs", "domainKnowledge" : "Car rental", "domainList" : [ "car-rental" ], "domainSpecificKnowledge" : [ "Car rental" ], "communicationSkills" : "Professional communication", "specialRequirements" : "Work in various weather, Willing to wear uniform, 5–10% travel, Travel by airplane", "outcomesObjectives" : "Create top-notch rental experiences", "qualificationsBasic" : "High school diploma or GED, 1 year customer service experience, At least 18 years old, Valid driver's license, Clean driving record, Authorized to work in US, Basic computer navigation skills, Familiar with Microsoft Office", "qualificationsPreferred" : "Background in sales, Background in service, Background in hospitality, Speaking other languages is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression * You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels * You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process * You promote additional SIXT products and services where applicable, turning every return into a brand experience * You identify and tag vehicles for maintenance and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer service, Vehicle inspection, Rental transactions. Welcome all customers. Deliver friendly return experience", "postedDate" : "2026-06-15T14:47:48.000", "createdAt" : "2026-06-15T21:40:24.005", "lastUpdated" : "2026-06-16T04:58:06.281", "ingestTimestamp" : "2026-06-15T21:40:24.005", "mongoId" : "6a305088f292fd229cef194a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Damage inspection", "Fuel level inspection", "Mileage inspection", "Customer service", "Vehicle inspection", "Rental transactions", "Customer engagement", "Vehicle management", "Car rental" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf48497", "title" : "Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Market Research", "salary" : { "min" : 33000.0, "max" : 37000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Columbus, OH, United States", "locations" : [ "Columbus", "OH", "United States" ], "timestamp" : "2026-06-16T09:33:16.490", "fingerprint" : "c28c1e81d1266ac135e503714bfbfabf68e764ae99f6b3c26b6b3eec224fe4fd", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132233689-customer-service-agent", "externalId" : "744000132233689", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Assist customers with questions, Resolve customer inquiries, Ensure positive customer experience, Provide accurate information on products, Resolve customer issues professionally, Maintain accurate customer records, Collaborate with internal departments, Follow established procedures, Identify customer needs, Recommend appropriate solutions", "teamCollaboration" : "Collaborate with internal departments", "communicationSkills" : "Verbal communication skills; Written communication skills", "continuousLearning" : "Professional Development; Skill Enhancement; Hands-On Training; Ongoing Mentorship", "problemSolvingSkills" : "Problem-solving mindset", "outcomesObjectives" : "Ensure customer satisfaction; Contribute to positive customer experience", "qualificationsBasic" : "Basic computer proficiency, Willingness to learn new systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Elevare Branding, we believe exceptional brands are built through creativity, precision, and operational excellence. Our team is dedicated to delivering high-quality branding solutions while fostering a collaborative and growth-oriented work environment. We are currently seeking a detail-focused Production Assistant who is eager to contribute to a fast-paced and professional team. Elevare Branding is seeking a professional and customer-focused Customer Service Agent to join our growing team in Columbus, OH. In this role, you will serve as a key point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive experience with every interaction. The ideal candidate is an excellent communicator who enjoys helping people, solving problems, and contributing to a team-oriented environment. Responsibilities * Assist customers with questions, concerns, and service-related inquiries. * Provide accurate information regarding company products and services. * Resolve customer issues in a professional and timely manner. * Maintain detailed and accurate customer records. * Collaborate with internal departments to ensure customer satisfaction. * Follow established procedures and company standards during customer interactions. * Identify customer needs and recommend appropriate solutions. * Contribute to a positive and supportive customer experience. ## Qualifications * Strong verbal and written communication skills. * Excellent interpersonal and relationship-building abilities. * Strong organizational and time-management skills. * Ability to multitask and prioritize responsibilities effectively. * Problem-solving mindset with strong attention to detail. * Professional demeanor and customer-focused attitude. * Ability to work both independently and collaboratively. * Adaptability in a fast-paced environment. * Basic computer proficiency and willingness to learn new systems. ## Additional Information * Competitive Salary ($33,000 – $37,000 annually) * Career Growth and Advancement Opportunities * Professional Development and Skill Enhancement * Supportive and Collaborative Work Environment * Hands-On Training and Ongoing Mentorship * Valuable Customer Relations Experience * Performance-Based Growth Opportunities * Stable Full-Time Position * Dynamic and Inclusive Company Culture", "summaryDescription" : "Customer Service Agent at Alphabe Insight Inc. Assist customers with questions. Resolve customer inquiries", "postedDate" : "2026-06-15T15:27:14.000", "createdAt" : "2026-06-15T23:42:36.823", "lastUpdated" : "2026-06-16T09:33:16.490", "ingestTimestamp" : "2026-06-15T23:42:36.823", "mongoId" : "6a305981f292fd229cf48497", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 33000, "salaryAnnualMax" : 37000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca03274d8ee00a09a1810", "title" : "Agent in Training", "company" : "Eric Rodriguez Agency", "industry" : "Producer", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Eric Rodriguez Agency - Long Beach", "locations" : [ "Eric Rodriguez Agency - Long Beach" ], "timestamp" : "2026-06-15T07:03:20.766", "fingerprint" : "385fdf19c1379cb89e366d43f31e28118adc44097ddcf946088655d728aa904f", "source" : "ashby", "applyUrl" : "https://jobs.ashbyhq.com/farmersd40/0732f8fe-bfe3-4a89-b52e-bc0b8d091fdc/application", "externalId" : "0732f8fe-bfe3-4a89-b52e-bc0b8d091fdc", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Long Beach", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Long Beach, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 2, "experienceLevel" : "Junior", "professionalSkills" : [ "Insurance" ], "hardSkillsList" : [ "sales closings", "Surpass sales goals" ], "softSkillsList" : [ "Eagerness to learn, adapt, take coaching" ], "hardSkills" : [ { "name" : "sales closings", "level" : "intermediate" }, { "name" : "Surpass sales goals", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Eagerness to learn, adapt, take coaching" } ], "majorSkills" : "sales, customer service, communication, negotiation, relationship building", "majorSkillsList" : [ "sales, customer service, communication, negotiation, relationship building" ], "coreResponsibilities" : "Drive revenue growth, deliver personalized insurance solutions, and contribute to a vibrant, team-focused environment. Identify and engage new prospects, consult with individuals and businesses to understand their unique needs and recommend meaningful coverage, cross-sell a full suite of insurance products, build lasting relationships through attentive service, regular reviews, and proactive support, stay current with ongoing product training and compliance awareness, and collaborate with your team to strategize and win together.", "teamCollaboration" : "Collaborate with your team to strategize and win together!", "toolProficiency" : [ "CRM software" ], "communicationSkills" : "phone conversations; negotiation skills; Bilingual skills", "continuousLearning" : "Access top-tier tools and the strength of a nationally recognized insurance brand. Stay current with ongoing product training and compliance awareness. Paid training and continuous learning opportunities.", "problemSolvingSkills" : "Identify and engage new prospects; turning connections into loyal clients; recommend meaningful coverage; Cross-sell a full suite of insurance products", "outcomesObjectives" : "Surpass sales goals and help the agency reach new milestones. Launch your career with comprehensive training, mentorship, and advancement opportunities—including leadership roles and future agency ownership.", "qualificationsBasic" : "1+ year sales, customer service, or insurance experience (preferred). Excellent communication and negotiation skills. Confidence in phone conversations and sales closings. Eagerness to learn, adapt, and take coaching. Organizational skills and a results-driven mindset. Bilingual skills are a plus!", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Agent in Training – Farmers Insurance | Eric Rodriguez Agency, Long Beach, CA Ignite Your Sales Career with a Leading Insurance Agency! Are you ambitious, energetic, and ready to start an exciting new chapter with a respected name in insurance? The Eric Rodriguez Agency is searching for a passionate, driven Agent in Training to join our dynamic Long Beach team and experience the rewards of a successful sales career! What You'll Do As an Agent in Training, you’ll drive revenue growth, deliver personalized insurance solutions, and contribute to a vibrant, team-focused environment. If you love building connections, embrace challenges, and want to play an important part in your clients’ lives, this is your opportunity to shine! Your Path to Success - Launch your career with comprehensive training, mentorship, and advancement opportunities—including leadership roles and future agency ownership. - Access top-tier tools and the strength of a nationally recognized insurance brand. - Enjoy a positive, high-energy culture that rewards achievement and supports professional growth. What You’ll Tackle - Identify and engage new prospects—turning connections into loyal clients. - Consult with individuals and businesses to understand their unique needs and recommend meaningful coverage. - Cross-sell a full suite of insurance products—Auto, Home, Life, Commercial, and more. - Build lasting relationships through attentive service, regular reviews, and proactive support. - Surpass sales goals and help the agency reach new milestones. - Stay current with ongoing product training and compliance awareness. - Use CRM software to track leads, follow-ups, and renewals. - Collaborate with your team to strategize and win together! What You Bring - 1+ year sales, customer service, or insurance experience (preferred) - Excellent communication and negotiation skills - Confidence in phone conversations and sales closings - Eagerness to learn, adapt, and take coaching - Strong organizational skills and a results-driven mindset - Bilingual skills are a plus! Why You'll Love It Here - Base salary plus unlimited commission potential - Exciting performance-based bonuses and incentives - Paid training and continuous learning opportunities - Clear path for career growth, including potential agency ownership - Supportive, team-oriented environment that celebrates success - Health insurance support options (varies by agency) - Paid time off, holidays, and special milestone rewards - The stability and reputation of the Farmers Insurance brand supporting you at every stage Ready to Make Your Mark? This isn’t just another job—it’s the springboard for your insurance career! If you’re passionate, motivated, and ready to excel, the Eric Rodriguez Agency wants to hear from you. Apply now and jumpstart your journey toward success with a team—and a future—you’ll be proud of!", "summaryDescription" : "Agent in Training at Eric Rodriguez Agency. Skills: sales, customer service, communication, negotiation, relationship building. Drive revenue growth, deliver personalized insurance solutions, and contribute to a vibrant, team-focused environment. Identify and engage new prospects, consult with individuals and businesses to understand their unique needs and recommend meaningful coverage, cross-sell a full suite of insurance products, build lasting relationships through attentive service, regular ", "createdAt" : "2026-06-14T17:51:36.361", "lastUpdated" : "2026-06-15T07:03:20.766", "ingestTimestamp" : "2026-06-14T17:51:36.361", "mongoId" : "6a2ca03274d8ee00a09a1810", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "sales closings", "Surpass sales goals", "Eagerness to learn, adapt, take coaching", "sales, customer service, communication, negotiation, relationship building", "Insurance", "CRM software" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c5de974d8ee00a08df6c9", "title" : "French Speaking Back Office Gaming Support Agent - Work In Sofia", "company" : "Mercier Consultancy Group", "industry" : "Computer Games", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level French Speaking Back Office Gaming Support Agent in Sofia, Bulgaria, adjusted for the gaming industry." }, "location" : "Paris, Île-de-France, France", "locations" : [ "Paris, Île-de-France, France" ], "timestamp" : "2026-06-15T00:33:28.669", "fingerprint" : "94861b1c9162a732543f4a70b7e4f955fc86f06a82a5069fb7760c5ebf4098e6", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/1B1818F0D9/apply", "externalId" : "1B1818F0D9", "industryFunction" : { }, "locationPoint" : "48.85341,2.3488", "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer service", "Back office support" ], "majorSkills" : "Customer support, Back office operations", "majorSkillsList" : [ "Customer support", "Back office operations" ], "coreResponsibilities" : "Provide back office support, Resolve account issues, Resolve payment issues, Resolve technical issues, Collaborate with internal teams, Ensure problem resolution, Ensure process improvements, Maintain documentation, Stay up to date with gaming products, Stay up to date with industry trends, Stay up to date with regulations, Participate in training", "teamCollaboration" : "Internal teams", "domainKnowledge" : "Gaming products; Industry trends; Regulations", "domainList" : [ "gaming-products", "industry-trends", "regulations" ], "domainSpecificKnowledge" : [ "Gaming products", "Industry trends", "Regulations" ], "toolProficiency" : [ "CRM systems", "Office software" ], "communicationSkills" : "Customer-focused", "documentationSkills" : "Maintain documentation", "continuousLearning" : "Ongoing training", "problemSolvingSkills" : "Problem resolution", "specialRequirements" : "Willingness to work in Sofia", "qualificationsBasic" : "Fluency in French, Experience in back office support, Experience in customer service, Organizational skills, Attention to detail, Excellent communication skills, Customer-focused attitude, Ability to work independently, Ability to work in a team, Familiarity with CRM systems, Familiarity with office software, Willingness to work in Sofia, Adapt to local culture", "qualificationsPreferred" : "Experience in gaming industry, Knowledge of English", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is seeking a French Speaking Back Office Gaming Support Agent to join our team in Sofia. This role is ideal for individuals fluent in French who are eager to support gaming operations and contribute to delivering exceptional customer service. You will play a key role in managing customer inquiries and ensuring smooth back office processes. ### Key Responsibilities * Provide effective back office support for French-speaking customers through various communication channels. * Assist in resolving account, payment, and technical issues promptly and accurately. * Collaborate with internal teams to ensure efficient problem resolution and process improvements. * Maintain accurate documentation of customer interactions and back office procedures. * Stay up to date with gaming products, industry trends, and regulations. * Participate in ongoing training to enhance professional knowledge and skills. **Requirements** * Fluency in French (written and spoken) is required; knowledge of English is an asset. * Experience in back office support or customer service, preferably within the gaming industry. * Strong organizational skills and attention to detail. * Excellent communication skills with a customer-focused attitude. * Ability to work efficiently both independently and in a team environment. * Familiarity with CRM systems and office software. * Willingness to work in Sofia and adapt to the local culture. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. Monthly Performance Bonus 4. 1500 Euro Signing Bonus 5. Fully Paid Training 6. Health Insurance 7. Monthly accommodation bonus", "summaryDescription" : "French Speaking Back Office Gaming Support Agent - Work In Sofia at Mercier Consultancy Group. Skills: Customer support, Back office operations. Provide back office support. Resolve account issues", "postedDate" : "2026-06-11T00:00:00.000", "createdAt" : "2026-06-12T22:36:37.646", "lastUpdated" : "2026-06-15T00:33:28.669", "ingestTimestamp" : "2026-06-12T22:36:37.646", "mongoId" : "6a2c5de974d8ee00a08df6c9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/1B1818F0D9", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Customer support", "Back office operations", "Customer service", "Back office support", "Gaming products", "Industry trends", "Regulations", "CRM systems", "Office software" ], "skillCount" : 9, "jobCategory" : "other", "jobSubcategory" : "computer-games", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Gaming" }, { "id" : "6a30716df292fd229cff926f", "title" : "Customer Service Agent", "company" : "Sutherland", "industry" : "Telecommunications", "salary" : { "min" : 22000.0, "max" : 22000.0, "currency" : "EGP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cairo, Cairo Governorate, EG", "locations" : [ "Cairo", "Cairo Governorate", "EG" ], "timestamp" : "2026-06-16T15:03:39.808", "fingerprint" : "49eb84d40f5c55b23b2edf39c519c96f51fa7cc895958036f02aa1aef4eadb97", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sutherland/744000132160839-customer-service-agent", "externalId" : "744000132160839", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cairo", "state" : "Cairo Governorate", "country" : "Egypt", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "30.0443879,31.2357257" } ], "locationText" : "Cairo, Cairo Governorate, Egypt", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Deliver exceptional customer support, Help customers resolve inquiries with professionalism, Help customers resolve inquiries with efficiency", "communicationSkills" : "English communication", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Rotational shifts, Overnight shifts included, Flexible with shift schedules, Rotational days off", "qualificationsBasic" : "Graduates only, Fully dropped-out students may apply, Males must have completed Military Service, English proficiency B2+ to C1, Excellent communication skills, Excellent interpersonal skills, Ability to work in fast-paced environment, Customer-oriented mindset, Problem-solving skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Sutherland is a global leader in digital transformation, helping some of the world's biggest brands succeed through Artificial Intelligence (AI), Automation, Cloud Engineering, and Advanced Analytics. \uD83D\uDE80 We're Hiring: English Customer Service Representatives | Sutherland \uD83D\uDE80 Looking for a great opportunity to start or grow your career with a global company? Join Sutherland and become part of a dynamic, professional, and fast-growing team! \uD83D\uDCB0 Salary: 22,000 EGP Net \uD83D\uDCE2 Position: Customer Service Agent Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence. \uD83D\uDE80 ## Qualifications \uD83D\uDCCD Job Requirements: ✅ Graduates only (Bachelor's degree holders) ✅ Fully dropped-out students may apply ✅ Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable) ✅ English proficiency level: B2+ to C1 ✅ Excellent communication and interpersonal skills ✅ Ability to work in a fast-paced environment ✅ Customer-oriented mindset and problem-solving skills \uD83C\uDF81 Benefits & Perks: ✨ Net salary of 22,000 EGP \uD83D\uDE8D Transportation provided \uD83C\uDFE5 Medical insurance coverage up to 200,000 EGP \uD83D\uDCDA Fully paid training from day one (you will be paid as a full employee during the training period) \uD83D\uDCC8 Career growth and development opportunities within a multinational company \uD83C\uDF0D Professional and supportive work environment ⏰ Working Conditions: \uD83D\uDD04 Rotational shifts \uD83C\uDF19 Overnight shifts are included and candidates must be flexible with shift schedules \uD83D\uDCC5 Rotational days off according to business needs \uD83D\uDCBC If you have strong English communication skills and are looking for a stable career with excellent compensation and benefits, we'd love to hear from you! \uD83D\uDCE9 Apply now and start your journey with Sutherland! or reach out directly to one of ours HRs at 01034442917", "summaryDescription" : "Customer Service Agent at Sutherland. Deliver exceptional customer support. Help customers resolve inquiries with professionalism", "postedDate" : "2026-06-15T09:58:27.000", "createdAt" : "2026-06-16T01:36:43.503", "lastUpdated" : "2026-06-16T15:03:39.808", "ingestTimestamp" : "2026-06-16T01:36:43.503", "mongoId" : "6a30716df292fd229cff926f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3055daf292fd229cf2247c", "title" : "Customer Service Agent", "company" : "Sutherland", "industry" : "Telecommunications", "salary" : { "min" : 22000.0, "max" : 22000.0, "currency" : "EGP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cairo, Cairo Governorate, EG", "locations" : [ "Cairo", "Cairo Governorate", "EG" ], "timestamp" : "2026-06-16T08:12:17.153", "fingerprint" : "c70ac0cee8fcc1344cba1e4e11a5a92c49e4a0e93a15995a4968a95b82eb7ff3", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sutherland/744000132160839-customer-service-agent", "externalId" : "744000132160839", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cairo", "state" : "Cairo Governorate", "country" : "Egypt", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "30.0443879,31.2357257" } ], "locationText" : "Cairo, Cairo Governorate, Egypt", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Deliver exceptional customer support, Help customers resolve inquiries, Resolve inquiries with professionalism, Resolve inquiries with efficiency", "communicationSkills" : "English communication", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Rotational shifts, Overnight shifts included, Flexible with shift schedules, Rotational days off", "qualificationsBasic" : "Graduates only, Bachelor's degree holders, Fully dropped-out students may apply, Completed Military Service Certificate, English proficiency B2+ to C1, Excellent communication skills, Excellent interpersonal skills, Ability to work in fast-paced environment, Customer-oriented mindset, Problem-solving skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Sutherland is a global leader in digital transformation, helping some of the world's biggest brands succeed through Artificial Intelligence (AI), Automation, Cloud Engineering, and Advanced Analytics. \uD83D\uDE80 We're Hiring: English Customer Service Representatives | Sutherland \uD83D\uDE80 Looking for a great opportunity to start or grow your career with a global company? Join Sutherland and become part of a dynamic, professional, and fast-growing team! \uD83D\uDCB0 Salary: 22,000 EGP Net \uD83D\uDCE2 Position: Customer Service Agent Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence. \uD83D\uDE80 ## Qualifications \uD83D\uDCCD Job Requirements: ✅ Graduates only (Bachelor's degree holders) ✅ Fully dropped-out students may apply ✅ Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable) ✅ English proficiency level: B2+ to C1 ✅ Excellent communication and interpersonal skills ✅ Ability to work in a fast-paced environment ✅ Customer-oriented mindset and problem-solving skills \uD83C\uDF81 Benefits & Perks: ✨ Net salary of 22,000 EGP \uD83D\uDE8D Transportation provided \uD83C\uDFE5 Medical insurance coverage up to 200,000 EGP \uD83D\uDCDA Fully paid training from day one (you will be paid as a full employee during the training period) \uD83D\uDCC8 Career growth and development opportunities within a multinational company \uD83C\uDF0D Professional and supportive work environment ⏰ Working Conditions: \uD83D\uDD04 Rotational shifts \uD83C\uDF19 Overnight shifts are included and candidates must be flexible with shift schedules \uD83D\uDCC5 Rotational days off according to business needs \uD83D\uDCBC If you have strong English communication skills and are looking for a stable career with excellent compensation and benefits, we'd love to hear from you! \uD83D\uDCE9 Apply now and start your journey with Sutherland! or reach out directly to one of ours HRs at 01034442917", "summaryDescription" : "Customer Service Agent at Sutherland. Deliver exceptional customer support. Help customers resolve inquiries", "postedDate" : "2026-06-15T09:58:27.000", "createdAt" : "2026-06-15T23:34:56.836", "lastUpdated" : "2026-06-16T08:12:17.153", "ingestTimestamp" : "2026-06-15T23:34:56.836", "mongoId" : "6a3055daf292fd229cf2247c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf484cb", "title" : "Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Service Agent in Cincinnati, adjusted for the Marketing industry and company size." }, "location" : "Cincinnati, OH, United States", "locations" : [ "Cincinnati", "OH", "United States" ], "timestamp" : "2026-06-16T10:09:27.525", "fingerprint" : "b7ffb0dfce9f877a0d71c14c8fe569c4c2e71b4aaf57637db7a2319c56ee4794", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132083979-customer-service-agent", "externalId" : "744000132083979", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cincinnati", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.1012809,-84.5127405" } ], "locationText" : "Cincinnati, Ohio, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond to customer inquiries, Assist customers understand products, Provide accurate information, Provide guidance to customers, Resolve customer complaints, Document customer interactions, Document customer transactions, Collaborate with internal teams, Escalate complex issues", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM software" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Document interactions", "continuousLearning" : "Skill development; Ongoing learning", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "First-contact resolution", "qualificationsBasic" : "Customer service experience, CRM software proficiency, Standard office applications proficiency", "qualificationsPreferred" : "Previous customer service experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. Job Description: We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the primary point of contact for our valued customers, ensuring every interaction is positive, efficient, and solution-oriented. You will play a vital role in maintaining our company's reputation by providing exceptional support through various communication channels such as phone, email, and live chat. Responsibilities: * Respond promptly and professionally to customer inquiries via phone, email, and live chat. * Assist customers in understanding products and services to provide accurate information and guidance. * Handle and resolve customer complaints efficiently, aiming for first-contact resolution. * Document customer interactions and transactions accurately in the company's CRM system. * Collaborate with internal teams to escalate complex issues and ensure timely resolution. ## Qualifications Requirements * Previous experience in customer service or a related role is preferred. * Excellent verbal and written communication skills. * Strong problem-solving abilities and a customer-centric mindset. * Ability to handle multiple tasks and work in a fast-paced environment. * Proficient in using CRM software and standard office applications. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Service Agent at Alphabe Insight Inc. Respond to customer inquiries. Assist customers understand products", "postedDate" : "2026-06-15T00:42:22.000", "createdAt" : "2026-06-16T00:04:19.394", "lastUpdated" : "2026-06-16T10:09:27.525", "ingestTimestamp" : "2026-06-16T00:04:19.394", "mongoId" : "6a305981f292fd229cf484cb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "CRM software" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307bdcf292fd229c047f3e", "title" : "Customer Service Return Agent", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 19.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Salt Lake City, United States", "locations" : [ "Salt Lake City", "United States" ], "timestamp" : "2026-06-16T14:36:24.783", "fingerprint" : "e8131dcf78631c4dcabd2b691b053c548710f19bac34a2162a6cb56a92cadb6e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132289584-customer-service-return-agent", "externalId" : "744000132289584", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Salt Lake City", "state" : "Utah", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7596198,-111.8867970" } ], "locationText" : "Salt Lake City, Utah, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Welcome customers upon arrival, Inspect rental vehicles for damage, Inspect rental vehicles for fuel levels, Inspect rental vehicles for mileage, Handle findings discreetly, Direct issues to appropriate channels, Complete return transactions accurately, Advise customers on final rental charges, Promote additional SIXT products, Promote additional SIXT services, Identify vehicles for maintenance, Tag vehicles for maintenance, Move vehicles to correct location", "toolProficiency" : [ "Microsoft Office" ], "specialRequirements" : "Work 40 hours per week, Willing to wear uniform, 5–10% travel, Travel by airplane", "qualificationsBasic" : "High school diploma or GED, 1 year customer service experience, At least 18 years old, Valid driver's license, Clean driving record, Authorized to work in US, Basic computer navigation skills, Familiar with Microsoft Office", "qualificationsPreferred" : "Background in sales, Background in service, Background in hospitality, Speaking other languages", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $19.28. YOUR ROLE AT SIXT * You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression * You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels * You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process * You promote additional SIXT products and services where applicable, turning every return into a brand experience * You identify and tag vehicles for maintenance and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Return Agent at SIXT. Welcome customers upon arrival. Inspect rental vehicles for damage", "postedDate" : "2026-06-15T21:59:54.000", "createdAt" : "2026-06-16T01:37:53.505", "lastUpdated" : "2026-06-16T14:36:24.783", "ingestTimestamp" : "2026-06-16T01:37:53.505", "mongoId" : "6a307bdcf292fd229c047f3e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Microsoft Office" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30791bf292fd229c02f3e5", "title" : "SCM Customer Service Agent", "company" : "Maersk", "industry" : "Logistics", "salary" : { "min" : 1.5E8, "max" : 2.4E8, "currency" : "VND", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior SCM Customer Service Agent in Ho Chi Minh City, Vietnam, adjusted for the logistics industry and a large company size." }, "location" : "Vietnam, Hồ Chí Minh, Ho Chi Minh City, 71100", "locations" : [ "Vietnam, Hồ Chí Minh, Ho Chi Minh City, 71100" ], "timestamp" : "2026-06-16T12:47:37.143", "fingerprint" : "eebe36cca404818f7d03c345b1d00d1a0677ebed4b90c29a5dcd30f07f687baa", "source" : "workday", "language" : "en", "applyUrl" : "https://maersk.wd3.myworkdayjobs.com/Maersk_Careers/job/Vietnam-H-Ch-Minh-Ho-Chi-Minh-City-71100/SCM-Customer-Service-Agent_R184830", "externalId" : "R184830", "industryFunction" : { }, "locationPoint" : "21.06667,106.31667", "structuredLocations" : [ { "city" : "Ho Chi Minh City", "country" : "Vietnam", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "10.8186965,106.6518346" } ], "locationText" : "Ho Chi Minh City, Vietnam", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "PURPOSE SUMMARY As Customer Experience Agent, you will play a vital part in our success: • Owns and manages the customer experience. Manages end-to-end shipment process, in compliance with relevant company procedures and agreements with customer. • Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders to achieve best-in-class Customer Service • You will be the primary point of contact for key customer ensuring smooth execution of the end-to-end logistics lifecycle, working closely with the customer as well as internal and external stakeholders, maintain focus on voice of customer, process efficiency and business growth. **Who we are** Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. **What we offer** This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. **Key Responsibilities** Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): * Customer channel management * Case Management * Customer onboarding and relationship management * Contract and dispute management * Deliver a best-in-class Customer Service experience. * Responds to all enquiries in a timely and accurate manner. * Ensure smooth execution of the end-to-end shipments * Exception Management & Resolutions. * Regularly review and update SOP/IOPs. * Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers, and desires. * Take ownership of the customer issues and solve in an urgent and responsible manner. * Look for improvements in ways of working and drive for service delivery excellence and increase business efficiency. * Focuses on high-quality data to set a high standard for all the assignments managed. * Proactively follow up and keep customer informed of any issues or changes to their shipment. * KPI Achievement. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations. At the top of this career stream, individuals work independently and apply standards yet can also make departures from established processes to resolve problems. A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline. Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor. **Requirements and competencies:** * At least **02 years’ professional working experience** at **Supply Chain Management (SCM) customer-facing role(s)** in **Ocean Freight / Freight Forwarder** * **Practical experience and technical knowledge in logistics industry is a must** * Language Proficiency: **Native Vietnamese level, Fluent English level** * Hand-on experience with automation tool in Excel, PowerBI is a big plus * Detailed-oriented with careful approach to daily operations * Solid stakeholder management skill * Customer centricity: Ability to understand customers’ situations, perceptions, and expectations. It is putting customer at the core of all decisions related to delivering products, services, and experiences to create customer satisfaction, advocacy, and long-term partnership. * Effective communication: good verbal, written, and presentation skills * Teamwork: works together with others in the business unit to achieve results, fosters teamwork. * Problem-solving skills and the ability to handle challenging situations with diplomacy and professionalism * Positive and proactive attitude. #LI-DNI Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [accommodationrequests@maersk.com](mailto:accommodationrequests@maersk.com).", "summaryDescription" : "SCM Customer Service Agent at Maersk", "postedDate" : "2026-06-16T03:49:10.736", "createdAt" : "2026-06-16T03:49:10.720", "lastUpdated" : "2026-06-16T12:47:37.143", "ingestTimestamp" : "2026-06-16T03:49:10.720", "mongoId" : "6a30791bf292fd229c02f3e5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://maersk.wd3.myworkdayjobs.com/Maersk_Careers/job/Vietnam-H-Ch-Minh-Ho-Chi-Minh-City-71100/SCM-Customer-Service-Agent_R184830", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca03274d8ee00a09a180e", "title" : "Agent in Training", "company" : "Farmers Insurance", "industry" : "Producer", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for an entry-level Agent in Training position in Burbank, United States, adjusted for the insurance industry and company size." }, "location" : "Marlen Paoletta Agency - Burbank", "locations" : [ "Marlen Paoletta Agency - Burbank" ], "certifications" : [ "Insurance license" ], "timestamp" : "2026-06-15T08:30:28.879", "fingerprint" : "ca7e2da03093923ba7f057ec546169533d10f326fce0f5b0c13aadfac23f13d0", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/farmersd40/ad9f5008-97f7-4e73-8d6b-6bf016043146/application", "externalId" : "ad9f5008-97f7-4e73-8d6b-6bf016043146", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Burbank", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1812089,-118.3072010" } ], "locationText" : "Burbank, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Sales", "Client relationships", "Revenue generation", "Deal closure" ], "hardSkillsList" : [ "Insurance sales" ], "hardSkills" : [ { "name" : "Insurance sales", "level" : "intermediate" } ], "majorSkills" : "Sales, Client service", "majorSkillsList" : [ "Sales", "Client service" ], "coreResponsibilities" : "Work onsite, Communicate with Spanish-speaking clients, Serve Spanish-speaking clients, Leverage agency leads, Drive new business, Expand client base, Consult with clients, Assess insurance needs, Recommend tailored solutions, Sell Auto insurance, Sell Home insurance, Sell Life insurance, Sell Commercial insurance, Cross-sell insurance products, Build relationships, Maintain relationships, Ongoing service, Policy reviews", "domainKnowledge" : "Insurance products", "domainList" : [ "insurance-products" ], "domainSpecificKnowledge" : [ "Insurance products" ], "communicationSkills" : "Client communication", "continuousLearning" : "Ongoing training; Professional development", "outcomesObjectives" : "Turn opportunities into relationships; Further career", "qualificationsBasic" : "Fluent in Spanish and English, Possess communication skills, Possess organizational skills, Motivated, Goal-oriented, Coachable", "qualificationsPreferred" : "Insurance sales experience, Related field experience, Active insurance license, Willing to obtain license", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Agent in Training – Farmers Insurance | Marlen Paoletta Agency, Burbank, CA Are you looking to build a rewarding career in insurance with a respected national brand? Farmers Insurance, at the Marlen Paoletta Agency in Burbank, seeks an ambitious, motivated, and bilingual (Spanish/English) Agent in Training to join our team. This onsite position offers a consistent flow of agency-provided leads, letting you focus on turning opportunities into lasting client relationships while furthering your career. About Marlen Paoletta Agency At Farmers Insurance – Marlen Paoletta Agency, we pride ourselves on delivering exceptional service in a supportive, professional workplace. As part of a respected national brand, our agency blends the strength and stability of Farmers Insurance with the personalized approach and growth potential of a thriving local business. Role Responsibilities As an Agent in Training, you will: - Work onsite at our Burbank location - Communicate effectively with and serve Spanish-speaking clients - Leverage agency-supplied leads to drive new business and expand your client base - Consult with clients to assess insurance needs and recommend tailored solutions - Sell and cross-sell a wide range of products, including Auto, Home, Life, and Commercial Insurance - Build and maintain strong relationships through ongoing service and policy reviews - Stay updated on products, compliance requirements, and industry trends Qualifications & Skills We are looking for candidates who: - Are fluent in Spanish and English - Have experience in insurance sales or a related field (preferred but not required) - Hold an active insurance license(s) or are willing to obtain one - Possess strong communication and organizational skills - Are motivated, goal-oriented, and coachable - Can build rapport with clients and deliver an excellent customer experience What You’ll Get When you join the Marlen Paoletta Agency, you’ll enjoy: - Base salary plus uncapped commission and performance-based bonuses - Consistent leads provided by the agency - Professional development with ongoing training and support - Opportunities for career growth and advancement, including a pathway to agency ownership - Paid time off and flexible scheduling options (based on agency needs) - The strength and reputation of a respected national brand Take the Next Step – Apply Today If you’re ready to launch or advance your insurance career with a trusted brand and your bilingual skills, apply today to become a valued Agent in Training at Marlen Paoletta’s Farmers Insurance agency in Burbank, CA. Start your journey to a successful and meaningful career with real advancement opportunities—apply now!", "summaryDescription" : "Agent in Training at Farmers Insurance. Skills: Sales, Client service. Work onsite. Communicate with Spanish-speaking clients", "createdAt" : "2026-06-14T04:05:31.388", "lastUpdated" : "2026-06-15T08:30:28.879", "ingestTimestamp" : "2026-06-14T04:05:31.388", "mongoId" : "6a2ca03274d8ee00a09a180e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Insurance sales", "Sales", "Client service", "Client relationships", "Revenue generation", "Deal closure", "Insurance products", "Insurance license" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2cc39874d8ee00a0a09c8e", "title" : "Customer Experience Agent", "company" : "loveholidays", "industry" : "Customer Experience", "salary" : { "min" : 28000.0, "max" : 35000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Experience Agent in London, United Kingdom, with adjustments for the travel industry and company size." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T01:57:26.427", "fingerprint" : "8634ffbc57c24b0345ad014be1aa14779c5b02b5dbdb0b82b79d620fb51a3374", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/loveholidays/dc929393-bd22-4643-83c4-df8b409e5ffd/application", "externalId" : "dc929393-bd22-4643-83c4-df8b409e5ffd", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "Web-based applications", "professionalSkills" : [ "Market insight", "Content quality assurance", "Chatbot training" ], "hardSkillsList" : [ "Translation", "Proofreading" ], "softSkillsList" : [ "Adaptability", "Negotiation" ], "hardSkills" : [ { "name" : "Translation", "level" : "intermediate" }, { "name" : "Proofreading", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Negotiation" } ], "majorSkills" : "Customer support, Social media engagement, Complaint resolution", "majorSkillsList" : [ "Customer support", "Social media engagement", "Complaint resolution" ], "coreResponsibilities" : "Manage outbound transactions, Resolve pre-booked holiday issues, Respond to customer inquiries, Engage on social media channels, Handle complex customer complaints, Serve as escalation channel, Conduct outbound calls, Provide market insights, Translate content, Vet documents, Train chatbot", "teamCollaboration" : "Marketing team; Tech team; International business", "domainKnowledge" : "Polish market knowledge; Customer trends", "domainList" : [ "polish-market-knowledge", "customer-trends" ], "domainSpecificKnowledge" : [ "Polish market knowledge", "Customer trends" ], "toolProficiency" : [ "Facebook", "Twitter" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Content translation; Document vetting", "continuousLearning" : "Individualised training budget", "problemSolvingSkills" : "Issue resolution", "outcomesObjectives" : "Build customer trust; Ensure service quality; Drive market knowledge", "qualificationsBasic" : "Native or near-native Polish fluency, Excellent English communication, Experience in high-volume customer service, Social media customer interaction experience", "qualificationsPreferred" : "Fluency in German", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Why loveholidays? At loveholidays - we trailblaze together. We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away. Here, we're doing things differently to open the world to everyone, and our Customer Experience team is at the forefront of driving cutting-edge innovation. Join our fast-growing business where your ideas are heard and new thinking shapes how millions book their holidays. You'll accelerate your growth in our fast-paced environment, tackling daily challenges and learning from inspiring leaders and teammates. Be empowered to create impact for our future by shaping the most-loved package holiday experience for millions. As we pursue ambitious plans to expand across Europe, you'll be part of a fun-loving international community achieving great things together. The impact you’ll have: The role of Customer Experience Agent is critical at loveholidays. You will be the voice of the company as we launch in Poland, providing dedicated support for outbound transactions before, during, and after their holidays. For this new market, we need a true all-rounder who is flexible and prepared to participate in many and varied activities, adapting quickly should the focus shift to handling inbound customer queries and any other relevant tasks. You will be building and maintaining customer trust in Poland, ensuring exceptional service quality, and driving cultural and market knowledge across the wider business. Your day-to-day: Customer Support & Escalations: - Outbound Transaction Management: Proactively manage and resolve issues related to pre-booked package holiday components for Polish customers (flights, hotels, transfers, etc.). - Social Media Engagement: Act as the primary responder for customer inquiries and engagement across social media channels, initially focusing on Facebook and Twitter, with the flexibility to expand to new channels as the market grows. - Complaint Resolution: Serve as the final escalation channel, handling complex customer complaints and issues efficiently and empathetically, including outbound calling when necessary to resolve urgent matters. Marketing, Content & Tech Support: - Market Insight: Support the Marketing team by providing valuable market insights, understanding customer trends, and sharing knowledge about what motivates customers in the Polish market. - Content & Quality Assurance: Support content teams with expert translations and vet both internal and customer-facing documents and web content for correct spelling and grammatical accuracy in Polish. - Chatbot Training: Collaborate with the Tech team to train our chatbot, Sandy, helping it to effectively learn and communicate fluently in Polish. Your skillset: - Language Fluency (Essential): Native or near-native level fluency in Polish, combined with excellent verbal and written communication in English. - Communication & Negotiation: Exceptional verbal communication skills, including the ability to conduct professional outbound calls for sensitive escalation cases. - Customer Service Experience: Previous experience in a high-volume customer service or contact centre environment, ideally in travel, but not a necessity. - Social Media Proficiency: Demonstrable experience in managing public customer interactions and resolving issues via social media platforms (Facebook, Twitter). - Attention to Detail: Meticulous approach to proofreading, translation, and data entry for content accuracy. - Strong Technical Abilities: Proficient in using web-based applications for multiple hotel suppliers, airlines, and our internal systems. - Adaptability: Ability to multi-task, prioritise, and manage time effectively in a fast-paced environment and adapt quickly to potential shifts toward handling inbound transactions. Desirable: - Fluency in Germany is highly beneficial. The interview journey: 1. Intro with a member of the Talent team - 30 minutes 2. Language vetting with a native language speaker - 15 minutes 3. Interview with Head of CX Germany & CX Operations Manager International - 1 hour Perks of joining us: Other than an amazing environment for you to grow, have impact and show the world your incredible skills, we offer the following benefits: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Enhanced maternity/paternity leave - Cycle to work scheme, season ticket loan and eye care vouchers At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.", "summaryDescription" : "Customer Experience Agent at loveholidays. Skills: Customer support, Social media engagement, Complaint resolution. Manage outbound transactions. Resolve pre-booked holiday issues", "createdAt" : "2026-06-14T21:05:12.400", "lastUpdated" : "2026-06-16T01:57:26.427", "ingestTimestamp" : "2026-06-14T21:05:12.400", "mongoId" : "6a2cc39874d8ee00a0a09c8e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Translation", "Proofreading", "Adaptability", "Negotiation", "Customer support", "Social media engagement", "Complaint resolution", "Market insight", "Content quality assurance", "Chatbot training", "Polish market knowledge", "Customer trends", "Facebook", "Twitter" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Travel", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7d5674d8ee00a094f906", "title" : "Customer Support Agent", "company" : "Gymshark", "industry" : "Outdoor & Apparel", "salary" : { "min" : 26780.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Solihull, England, United Kingdom", "locations" : [ "Solihull", "England", "United Kingdom" ], "timestamp" : "2026-06-16T02:30:43.703", "fingerprint" : "bd0858e502d4c374156c30437cb00969120e4d4ba30d2ef53796cda148861589", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/gymshark/jobs/4881182101", "externalId" : "4881182101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Solihull", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.4130189,-1.7768935" } ], "locationText" : "Solihull, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 3, "coreResponsibilities" : "Manage customer interactions end-to-end, Ensure timely resolution, Ensure effective resolution, Deliver exceptional service, Act as voice of customer, Provide feedback, Identify areas for improvement, Make customer-first decisions, Balance business impact, Identify opportunities to exceed expectations, Delight customers, Build product knowledge, Educate customers, Guide customers, Follow up on customer queries, Ensure complete satisfaction, Collaborate with internal teams, Resolve complex issues, Report trends, Report insights, Support colleagues, Contribute to collaborative environment, Contribute to high-performing team", "teamCollaboration" : "Internal teams; Colleagues; High-performing team", "communicationSkills" : "Build rapport; Build trust", "problemSolvingSkills" : "Problem-solving; Think independently", "specialRequirements" : "Flexible shifts, Evenings, Weekends, Holidays, 24/7 operation, Attend assessment centre, Attend 3 days a week", "outcomesObjectives" : "Ensure timely resolution; Ensure effective resolution; Exceed expectations; Delight customers; Ensure complete satisfaction; Support continuous improvement", "qualificationsBasic" : "1-3 years customer service experience, Deliver high-quality service, Excellent communication skills, Build rapport and trust, Problem-solving skills, Think independently, Comfortable in digital environment, Manage queries via online channels, Prioritise workload, Manage time effectively, Stay organised, Flexibility for rotating shifts, Proactive mindset, Passion for helping customers, Improve service, Adapt to change, Thrive in evolving environment, Work independently, Maintain team collaboration, High professionalism, Emotional intelligence, Resilience", "workSiteFlexibility" : "Hybrid", "rawDescription" : "OVERVIEW: We’re looking for a passionate and customer-focused Customer Support Agent to join a fast-paced, global Customer Experience team. In this role, you’ll deliver a world-class service across multiple channels including email, social media, and web chat - ensuring every interaction feels personal, insightful, and aligned with the brand experience. Operating in a 24/7 environment, you’ll be part of a dynamic team that puts the customer at the heart of everything. You’ll play a key role in building trust, loyalty, and long-term relationships with a highly engaged and digitally savvy customer base. The salary for this position is £26,780 per annum WHAT YOU'LL BE DOING: Managing customer interactions end-to-end, ensuring a timely and effective resolution for every query Delivering exceptional service across email, live chat, and social media channels Acting as the voice of the customer - providing feedback and identifying areas for improvement Making confident, customer-first decisions while balancing business impact Proactively identifying opportunities to exceed expectations and delight customers Building strong product knowledge to educate and guide customers effectively Following up on customer queries to ensure complete satisfaction Collaborating with internal teams to resolve complex issues Reporting trends and insights to leadership to support continuous improvement Supporting colleagues and contributing to a collaborative, high-performing team environment Working flexible shifts, including evenings, weekends, and holidays as part of a 24/7 operation WHAT YOU'LL NEED: Essential Criteria: 1–3 years’ experience in a customer service or customer-facing role Proven ability to deliver high-quality service in a fast-paced environment Excellent communication skills, with the ability to build rapport and trust Strong problem-solving skills and the ability to think independently Comfortable working in a fully digital environment across multiple systems Experience managing customer queries via online channels (e.g., chat, email, social media) Ability to prioritise workload, manage time effectively, and stay organised Flexibility to work rotating shifts, including evenings and weekends A proactive mindset with a passion for helping customers and improving service Ability to adapt to change and thrive in a rapidly evolving environment Experience working independently while maintaining strong team collaboration High level of professionalism, emotional intelligence, and resilience CLOSING DATE: Friday 19th June 2026 @ 12:00pm All successful candidates must be available to attend a 2.5 hour assessment centre on the 1st July along with being available to start with us on the 3rd August 2026. LOCATION: Please note this is a hybrid role and requires the successful candidate to attend at least 3 days a week in GSIQ, Solihull, UK. BELONGING AT GYMSHARK. Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email talent@gymshark.com. ABOUT US. We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth. THE PERKS. Standard benefits include: Performance-based Bonus opportunity Funded Healthcare benefit 25 days holiday, additional day for your birthday & Bank Holidays Contributory Employer pension scheme Flexible benefits programme – including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading Gymshark Employee Discount & long service awards Access to High Street cashback and discounts Financial, Physical and Mental Wellbeing Support Enhanced Family Leave package Life Assurance Office location specific benefits include (IQ): Gym Membership to The Lifting Club (LC) Onsite lunch provision & coffee bars EV charge points available Office location specific benefits include (LDN): Funded multi-site fitness membership Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.", "summaryDescription" : "Customer Support Agent at Gymshark. Manage customer interactions end-to-end. Ensure timely resolution", "postedDate" : "2026-06-14T20:07:38.533", "createdAt" : "2026-06-14T20:07:38.533", "lastUpdated" : "2026-06-16T02:30:43.703", "ingestTimestamp" : "2026-06-14T20:07:38.533", "mongoId" : "6a2c7d5674d8ee00a094f906", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2ca03274d8ee00a09a17fe", "title" : "Agent in Training", "company" : "Farmers Insurance", "industry" : "Producer", "salary" : { "min" : 45000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Asa Smith Agency", "locations" : [ "Asa Smith Agency" ], "certifications" : [ "Michigan insurance license (Life)", "Michigan insurance license (Property & Casualty)" ], "timestamp" : "2026-06-15T10:45:37.373", "fingerprint" : "cc22f771ec3f92e3f8589fefa41d00e68bb76e7720e308408a28e553711f6f30", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/farmersd40/d45dd0ee-f6cd-4457-9cda-070823be1024/application", "externalId" : "d45dd0ee-f6cd-4457-9cda-070823be1024", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Adrian", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8975152,-84.0373054" } ], "locationText" : "Adrian, Michigan, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry-Level to Experienced", "professionalSkills" : [ "Sales processes", "Client relationships", "Revenue generation", "Deal closure" ], "hardSkillsList" : [ "Consultative sales" ], "softSkillsList" : [ "Negotiation" ], "hardSkills" : [ { "name" : "Consultative sales", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Negotiation" } ], "majorSkills" : "Sales, Client relations, Insurance products", "majorSkillsList" : [ "Sales", "Client relations", "Insurance products" ], "coreResponsibilities" : "Drive revenue growth, Prospect for leads, Network for leads, Tap into community contacts, Fill sales pipeline, Present insurance products, Educate clients on products, Assess client needs, Deliver tailored solutions, Manage sales cycle, Identify prospects, Consult with prospects, Present solutions, Close deals, Grow book of business, Foster lasting relationships, Generate referrals, Provide customer service, Achieve sales targets, Exceed sales targets, Ensure customer satisfaction, Stay current on market trends, Stay current on product enhancements", "domainKnowledge" : "Auto insurance; Home insurance; Life insurance; Business insurance; Specialty insurance", "domainList" : [ "auto-insurance", "home-insurance", "life-insurance", "business-insurance", "specialty-insurance" ], "domainSpecificKnowledge" : [ "Auto insurance", "Home insurance", "Life insurance", "Business insurance", "Specialty insurance" ], "communicationSkills" : "Client education", "continuousLearning" : "Sales training; University of Farmers training", "outcomesObjectives" : "Exceed personal sales targets; Exceed team sales targets", "qualificationsBasic" : "Obtain Michigan insurance license, Maintain Michigan insurance license", "qualificationsPreferred" : "Prior sales experience, Client-facing experience", "workSiteFlexibility" : "Onsite", "rawDescription" : "Insurance Agent – Asa Smith | Farmers Insurance – Adrian, MI Compensation: Base Salary + Uncapped Commission Experience Level: Entry-Level to Experienced About Us Farmers Insurance has protected families and businesses since 1928. As a leading brand in the industry, we empower agents with cutting-edge tools, comprehensive training, and robust support so they can build high-performance sales careers with unlimited growth potential. We are seeking driven, persuasive sales professionals to join our growing team as Insurance Agents in Adrian, MI. If you thrive in a fast-paced environment and enjoy building relationships, this is your chance to build your own business and help others secure their future. Key Responsibilities - Drive revenue growth by prospecting, networking, and tapping into community contacts to generate leads and fill your sales pipeline. - Present and educate clients on our full suite of insurance products (auto, home, life, business, specialty) using consultative sales techniques. - Assess client needs and deliver tailored insurance solutions that provide real value and protection. - Manage the full sales cycle: identify prospects, consult, present solutions, and close deals to grow your book of business. - Foster lasting relationships and generate referrals through outstanding customer service. - Achieve and exceed personal and team sales targets while ensuring exceptional customer satisfaction. - Stay current on market trends and product enhancements to remain competitive. Qualifications - Outgoing, persuasive personality with strong communication and negotiation skills. - Entrepreneurial drive, resilience, and a passion for surpassing sales goals. - Ability to work independently and manage time to maximize opportunities. - Prior sales or client-facing experience preferred but not required. - Willingness to obtain and maintain a Michigan insurance license (Life, Property & Casualty). - Bilingual applicants are encouraged to apply. Why Join Farmers? - Comprehensive onboarding and impactful sales training. - Guaranteed base pay plus uncapped commission. - Marketing support and warm leads to help you build your book of business. - Ongoing coaching, mentorship, and clear opportunities for advancement. - Access to the renowned University of Farmers training program. - Defined pathway to agency ownership for top performers. - Evenings and weekends off to support work-life balance. Ready to exceed your goals and make a difference in your clients’ lives? Apply today to join Asa Smith’s high-performing sales team in Adrian, MI!", "summaryDescription" : "Agent in Training at Farmers Insurance. Skills: Sales, Client relations, Insurance products. Drive revenue growth. Prospect for leads", "createdAt" : "2026-06-13T22:14:05.350", "lastUpdated" : "2026-06-15T10:45:37.373", "ingestTimestamp" : "2026-06-13T22:14:05.350", "mongoId" : "6a2ca03274d8ee00a09a17fe", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 75000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Consultative sales", "Negotiation", "Sales", "Client relations", "Insurance products", "Sales processes", "Client relationships", "Revenue generation", "Deal closure", "Auto insurance", "Home insurance", "Life insurance", "Business insurance", "Specialty insurance", "Michigan insurance license (Life)", "Michigan insurance license (Property & Casualty)" ], "skillCount" : 16, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2d58fc74d8ee00a0b87fff", "title" : "Customer Success Agent", "company" : "Flatpay", "industry" : "FinTech", "salary" : { "min" : 26000.0, "max" : 34000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Customer Success Agent in FinTech in Milan, Italy, based on 2024-2025 market data with adjustments for city tier and industry." }, "location" : "Milano, IT", "locations" : [ "Milano", "IT" ], "timestamp" : "2026-06-15T21:18:00.361", "fingerprint" : "e6c828d06dee067307a73099fc7c10a366930b4cc4536cb1e6f73cce4bf9ba28", "source" : "personio", "language" : "it", "applyUrl" : "https://flatpay.jobs.personio.de/job/1931725", "externalId" : "1931725", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Milano", "country" : "Italy", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "45.4641943,9.1896346" } ], "locationText" : "Milano, Italy", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Problem solving" ], "majorSkills" : "Customer success", "majorSkillsList" : [ "Customer success" ], "coreResponsibilities" : "Manage inbound calls, Manage outbound calls, Provide support, Collect feedback, Resolve tickets, Report bugs, Monitor customer satisfaction, Listen to customers, Contribute to product evolution", "teamCollaboration" : "Internal teams", "domainKnowledge" : "Payment services", "domainList" : [ "payment-services" ], "domainSpecificKnowledge" : [ "Payment services" ], "communicationSkills" : "Italian language", "continuousLearning" : "Internal training", "innovationCreativity" : "Space for ideas", "problemSolvingSkills" : "Problem solving", "qualificationsBasic" : "Experience with customers, Experience in startups", "qualificationsPreferred" : "English language skills", "workSiteFlexibility" : "Flexible", "rawDescription" : "Cosa offriamo In Flatpay non ci limitiamo a rispondere alle chiamate: costruiamo relazioni, ascoltiamo con attenzione e trasformiamo ogni problema in un’opportunità. Lavorare con noi significa entrare in un ambiente dinamico, giovane e positivo, dove ci si aiuta, si cresce insieme e non manca mai il buon umore (sì, anche tra una sfida a ping-pong e una partita alla Switch). Contratto a tempo indeterminato (giornate lavorative dal martedì al sabato) Buoni pasto Formazione interna continua: vogliamo crescere insieme Spazio per le idee: ogni proposta conta Team building, eventi, aperitivi e tanti momenti per stare bene insieme Cosa farai (spoiler: non è il classico customer service) Gestirai chiamate inbound e outbound per offrire supporto e raccogliere feedback Risolverai ticket e segnalerai eventuali bug ai team interni Monitorerai la soddisfazione dei clienti con attenzione (e un bel po’ di empatia) Ascoltare i clienti e contribuire all’evoluzione del prodotto grazie a un flusso continuo di feedback Chi stiamo cercando Hai già esperienza a contatto con i clienti, meglio ancora se in startup o contesti dinamici Hai un’ottima padronanza dell’italiano; se parli anche inglese, è un bel vantaggio Sei una persona comunicativa, concreta e orientata al problem solving Hai voglia di metterti in gioco, imparare e migliorare Ti piace lavorare in team, ma sai lavorare anche in autonomia quando serve Hai un’attitudine positiva e metti il cliente al centro Perché Flatpay? Siamo una fintech in forte crescita, specializzata nei servizi di pagamento, con un ambiente giovane, flessibile e meritocratico. Amiamo sperimentare, innovare e lavorare con il sorriso. Se anche tu vuoi cambiare le regole del gioco, potresti essere la persona giusta. Mandaci il tuo CV e scopri quanto può essere stimolante (e divertente) fare un lavoro fatto bene. Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03. Informazioni di contatto", "summaryDescription" : "Customer Success Agent at Flatpay. Skills: Customer success. Manage inbound calls. Manage outbound calls", "createdAt" : "2026-06-14T18:40:51.348", "lastUpdated" : "2026-06-15T21:18:00.361", "ingestTimestamp" : "2026-06-14T18:40:51.348", "mongoId" : "6a2d58fc74d8ee00a0b87fff", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Customer success", "Problem solving", "Payment services" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a161fff58b93c861e91bc1b", "title" : "Customer Service - Level 1 Agent (English & German - speaking)", "company" : "Alphanumeric Systems", "industry" : "Pharma", "salary" : { "min" : 21500.0, "max" : 27500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level customer service roles in Portugal, adjusted for remote work and the pharma industry." }, "location" : "Portugal", "locations" : [ "Portugal" ], "timestamp" : "2026-06-15T09:10:53.252", "fingerprint" : "79fb11cc3c1e6d222e8a4633efa590bc8730b00ae16e2d5bd8ff9f50bd4cf734", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://alphanumeric-systems.breezy.hr/p/2f747cee4ce701-customer-service-level-1-agent-english-german--speaking---remote-based-in-portugal---permanent-project", "externalId" : "2f747cee4ce701", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Portugal", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Portugal", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Support customers in healthcare, Provide customer service", "domainKnowledge" : "Healthcare; Life Sciences", "domainList" : [ "healthcare", "life-sciences" ], "domainSpecificKnowledge" : [ "Healthcare", "Life Sciences" ], "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Make a Difference in Healthcare and Life Sciences:Alphanumeric is hiring a (English & German - speaking) Customer Service - Level 1 Agent (Remote based in Portugal - permanent project) to work supporting one of the biggest Pharma companies in the world. We", "summaryDescription" : "Customer Service - Level 1 Agent (English & German - speaking) at Alphanumeric Systems. Support customers in healthcare. Provide customer service", "createdAt" : "2026-06-14T05:39:45.669", "lastUpdated" : "2026-06-15T09:10:53.252", "ingestTimestamp" : "2026-06-14T05:39:45.669", "mongoId" : "6a161fff58b93c861e91bc1b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Healthcare", "Life Sciences" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Pharma", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf484fa", "title" : "Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 35000.0, "max" : 40000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Houston, TX, United States", "locations" : [ "Houston", "TX", "United States" ], "timestamp" : "2026-06-16T12:26:29.801", "fingerprint" : "8f5e26bf0d6d36f805f8a7391378fb7e801cde5b141b282499316938267fc1c8", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132070619-customer-service-agent", "externalId" : "744000132070619", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond to customer inquiries, Provide accurate information, Resolve customer concerns, Identify appropriate solutions, Maintain customer records, Collaborate with internal teams, Process customer requests, Process service-related documentation, Follow established procedures, Contribute to a positive environment", "teamCollaboration" : "Internal teams", "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Customer records", "continuousLearning" : "Professional training; Ongoing development", "problemSolvingSkills" : "Problem-solving; Critical-thinking", "qualificationsBasic" : "Basic computer proficiency, Willingness to learn new systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Swift7 Consultants, we are committed to delivering exceptional service and creating positive experiences for both our clients and customers. We believe that great teams are built through collaboration, professionalism, and a dedication to excellence. As we continue to grow, we are looking for motivated individuals who are passionate about customer service and eager to build a rewarding career in retail Swift 7 Consultants is seeking a dedicated and professional Customer Service Agent to join our growing team in Houston, TX. This role is ideal for individuals who enjoy helping people, solving problems, and providing outstanding service. As a key member of our organization, you will serve as an important point of contact for customers, ensuring every interaction reflects our commitment to excellence. Key Responsibilities * Respond to customer inquiries in a professional and timely manner. * Provide accurate information regarding products, services, and company policies. * Resolve customer concerns and identify appropriate solutions. * Maintain detailed and organized customer records. * Collaborate with internal teams to ensure customer satisfaction. * Process customer requests, updates, and service-related documentation. * Follow established procedures while maintaining a customer-focused approach. * Contribute to a positive and professional team environment. ## Qualifications * Strong verbal and written communication skills. * Excellent interpersonal and relationship-building abilities. * Strong problem-solving and critical-thinking skills. * Ability to manage multiple tasks in a fast-paced environment. * Detail-oriented with strong organizational skills. * Professional demeanor and customer-focused mindset. * Ability to work independently and as part of a team. * Basic computer proficiency and willingness to learn new systems. ## Additional Information * Competitive salary package ($35,000 – $40,000 annually). * Professional training and ongoing development opportunities. * Clear career advancement and growth opportunities. * Supportive and collaborative work environment. * Opportunity to develop valuable customer service and communication skills. * Exposure to a variety of business operations and client interactions. * Stable full-time position with long-term career potential.", "summaryDescription" : "Customer Service Agent at Alphabe Insight Inc. Respond to customer inquiries. Provide accurate information", "postedDate" : "2026-06-14T13:54:22.000", "createdAt" : "2026-06-16T00:24:20.496", "lastUpdated" : "2026-06-16T12:26:29.801", "ingestTimestamp" : "2026-06-16T00:24:20.496", "mongoId" : "6a305981f292fd229cf484fa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35000, "salaryAnnualMax" : 40000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8bd574d8ee00a0973e1e", "title" : "Customer Service Agent", "company" : "Gen", "industry" : "Consumer Services & Inside Sales", "salary" : { "min" : 0.0, "max" : 20.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "USA - Tempe, AZ", "locations" : [ "USA - Tempe, AZ", "USA - Tempe, AZ" ], "timestamp" : "2026-06-16T05:18:01.894", "fingerprint" : "a3ddea37bf13fd2c7e0c4eb6882bc97aec5d7a64400d11b3decbdbfccc2d5a91", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/gen-digital/068f6e1d-2b71-4ca5-ab1f-2490a5f1f3bb/application", "externalId" : "068f6e1d-2b71-4ca5-ab1f-2490a5f1f3bb", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tempe", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4255117,-111.9400160" } ], "locationText" : "Tempe, Arizona, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "rawDescription" : "About Gen: Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. About the Role: The Customer Service Agent will successfully drive customer satisfaction as the front-line resource for handling inquiries regarding product support, account management, member-portal navigation, across Norton and LifeLock security offerings. The perfect match will have a strong ability to empathize, negotiate, think critically, multi-task, and troubleshoot across various systems/areas including light tech support such as; downloading software and assisting members navigating through different browsers in an efficient manner. In addition, he/she will be a product expert focused on customer education and service expansion opportunities to drive increased revenue. We are looking for a high-performing team member that will be a value to our existing company culture. Key Responsibilities: • Able to think quickly and move quickly through multiple systems to solve customers’ Norton and LifeLock questions • Demonstrates a high degree of empathy, compassion, and professional kindness with all members • Demonstrates a high skill level of relationship building by using needs based selling techniques and sharp communication skills • Resolves any member conflict or dissatisfaction with products or services to ensure continued member loyalty • Demonstration of excellent written and verbal skills; proven track record of member interaction • Builds rapport and confidence with the member by facilitating discussions regarding identity theft concerns and offering appropriate solutions with our service • Displays a thorough knowledge of products, services and the industry to resolve issues without escalating to higher levels of management - Builds strong rapport by utilizing relating skills, asking clarifying questions and assisting customer needs Skills: • HS Degree or equivalent and 2 years related experience, customer service, in a call center environment. A college degree can be substituted for experience • Prepared for and reacts positively to consistent change - preferred • Able to multitask and prioritize effectively within guidelines - preferred • Ability to protect all forms of highly confidential and proprietary business information and ability to maintain the highest standards of privacy and security • Ability to follow, adheres and abide by all Norton Lifelock information and security policies, procedures and practices What’s next: - TA Call- 15 minute chat with the Talent Acquisition Team - Hiring Manager Interview - Final Interview (F2F) Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. 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Relocation team! As part of this dynamic organization, you'll be at the forefront of creating innovative relocation experiences and developing impactful, yet lightweight global solutions that are critical to Amazon's growth and customers. In this role, you'll immerse yourself in every facet of the relocation and assignment lifecycle. Your contributions will be integral to crafting robust relocation support and user-friendly products that empower Amazon to excel in attracting the world's top talent. We're seeking a self-driven professional with strong communication skills who can deliver high-quality results in our fast-paced environment. Key job responsibilities * Support customer inquiries by providing clear, accurate solutions while ensuring customer satisfaction * Manage complex cases that require advanced policy interpretation, exceptions, and specialized problem-solving * Oversee assignments from initiation through completion * Serve as primary point of contact for assignees throughout their assignment lifecycle * Communicate with business leaders on assignment questions, logistics, and policy matters * Ideate, propose, and contribute to program enhancements and special projects and serve as subject matter expert for emerging program needs * Design and implement high-impact solutions, strategies, and mechanisms that improve the employee and stakeholder experience * Provide subject matter expertise and guidance to internal partners, fostering a culture of continuous learning and curiosity * Develop communications and change management plans, and coordinate with cross-functional stakeholders on program initiatives A day in the life You will work closely with stakeholders and team leaders to define strategies, customer experiences, and continuous improvements for our program. This includes policies (eligibility, benefits, guardrails), vendor performance, contacts and escalations. You will contribute to and lead initiatives to eliminate manual work and leverage automation and AI to deliver continuous improvement opportunities for our customers. Your ability to balance analytical thinking with practical execution will help drive improvements in our processes and deliver results for our customers. About the team Workforce Solutions (WS) empowers our customers by providing integrated, people-focused solutions that streamline hiring processes for WW Stores, AWS, Devices, and Talent Acquisition. As stewards of the employee lifecycle and experience, we drive initiatives that promote transparency and efficiency in career mobility, workforce engagement, and operational needs management. We prioritize customer-centricity by tailoring our capabilities and processes to align with their preferences and behaviors. Our approach is to start with the customer's needs and match individuals to the right opportunities through our services. Basic Qualifications: - Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience - Knowledge of Microsoft Office products and applications - Experience working within a global company, with multi-country responsibilities - Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels - Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards Preferred Qualifications: - Experience developing policies and supporting documentation - Experience demonstrating strong analytical abilities and confidence in the use of data - Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 80,400.00 - 112,500.00 USD annually", "summaryDescription" : "HR Specialist, Workforce Solutions - Relocation at Amazon.com Services LLC. Skills: Relocation services, Workforce solutions, Employee lifecycle. Support customer inquiries. 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Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! * Provide excellent customer service – both internal/external whether verbal or email. * Effective interpersonal skills - ability to relate to internal peers at different levels as well as external customers and vendors. * Ability to work without constant supervision - self motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also encouraged. * Prepare Air Export shipments by working closely with Vendors, immediate counterparts in the Air Export Department, Air Gateway, and region. A summary of the process would be scheduling pickups from Shippers both verbally or email, obtaining correct paperwork to export, reviewing, and perfecting, US Export Compliance, managing email traffic within a timely manner and ensure all customers standard operating procedures in place and updated in Customer SOP * Maintaining positive relationships with our customers, both USA / Internationally. Meeting customer service standards. * Dispatching and overseeing all customer pickups. Ensure smooth and timely freight process flow. * Support with courier shipments through 3rd party portals for GAM customer. * Responsible for daily updating and monitoring of various reporting tools and work board. Ensure accurate and timely data entry into our operational system, On-going commitment to quality and data integrity. * Assist the Air Export manager, supervisors and leads with various Excel data logging and document creations. * Constant self-development. * Understand department process flow and looking for best practices to improve operational efficiency and productivity. * Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. ## Qualifications * Effective interpersonal skills. Ability to relate to internal peers at different levels as well as external customers and vendors. * Proficient with Microsoft Office, Word, Excel, and Power Point. Familiar with standard email programs. * A good understanding of Expeditors’ Products and Services-will be trained on * Understanding of documentation process, a plus-will be trained on * Strong attention to detail. Abilities: * Ability to work without constant supervision within a fast-paced work environment. * Self-motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also desired. * Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. * Pro-active, strong organizational skills. Behaviors: * Positive and willing to help attitude. * Welcome constructive feedback with a willingness to learn, grow, and exceed. ## Additional Information Expeditors offers excellent benefits: * Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee Stock Purchase Plan * Training and Personnel Development Program * Growth opportunities within the company * Employee Referral Program Bonus * This position pays $20.00-$28.00 per hour based upon education and experience", "summaryDescription" : "Air Export Customer Service Agent at Expeditors. Skills: Air Export, Customer Service, Logistics. Provide excellent customer service. Prepare Air Export shipments", "postedDate" : "2026-06-15T16:13:03.000", "createdAt" : "2026-06-15T23:35:55.946", "lastUpdated" : "2026-06-16T08:51:15.220", "ingestTimestamp" : "2026-06-15T23:35:55.946", "mongoId" : "6a3054daf292fd229cf1b211", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 58240, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry", "Document creation", "Leadership", "Air Export", "Customer Service", "Logistics", "Customer service", "Interpersonal skills", "Organizational skills", "International trade", "Global supply chain management", "US Export Compliance", "Microsoft Office", "Email programs" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a304f64f292fd229cee7529", "title" : "Air Export Customer Service Agent", "company" : "Expeditors", "industry" : "Logistics And Supply Chain", "salary" : { "min" : 20.0, "max" : 28.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Bensenville, IL, United States", "locations" : [ "Bensenville", "IL", "United States" ], "timestamp" : "2026-06-16T07:18:08.786", "fingerprint" : "f0cb7c7e7ad252f169cd77351f350fd947c5b9870dec3d103087c93f4739b00d", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Expeditors/744000132241924-air-export-customer-service-agent", "externalId" : "744000132241924", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bensenville", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.9538384,-87.9431781" } ], "locationText" : "Bensenville, Illinois, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Customer service", "Interpersonal skills", "Data entry", "Document creation" ], "hardSkillsList" : [ "US Export Compliance" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "US Export Compliance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Air Export, Customer Service, Logistics", "majorSkillsList" : [ "Air Export", "Customer Service", "Logistics" ], "coreResponsibilities" : "Provide excellent customer service, Prepare Air Export shipments, Schedule pickups from Shippers, Obtain correct paperwork to export, Review paperwork to export, Perfect paperwork to export, Manage email traffic, Ensure customer SOPs are in place, Maintain positive relationships with customers, Meet customer service standards, Dispatch customer pickups, Oversee customer pickups, Ensure smooth freight process flow, Ensure timely freight process flow, Support with courier shipments, Update daily reporting tools, Monitor daily reporting tools, Update work board, Monitor work board, Enter data into operational system, Assist Air Export manager, Assist supervisors, Assist leads, Log Excel data, Create documents, Develop self constantly, Understand department process flow, Improve operational efficiency, Improve productivity, Promote compliance, Follow company policies, Follow regulations, Perform tasks with integrity, Perform tasks with pride", "teamCollaboration" : "Internal peers; External customers; Vendors; Air Export Department; Air Gateway", "domainKnowledge" : "International trade; Global supply chain management; Logistics; US Export Compliance; Air Export shipments", "domainList" : [ "international-trade", "global-supply-chain-management", "logistics", "us-export-compliance", "air-export-shipments" ], "domainSpecificKnowledge" : [ "International trade", "Global supply chain management", "Logistics", "US Export Compliance", "Air Export shipments" ], "toolProficiency" : [ "Microsoft Office", "Word", "Excel", "Power Point" ], "communicationSkills" : "Verbal communication; Email communication", "documentationSkills" : "Document creation", "continuousLearning" : "Training and Personnel Development Program", "outcomesObjectives" : "Meet customer service standards", "qualificationsBasic" : "Ability to work without constant supervision, Self-motivation, Attention to detail, Proficient with Microsoft Office, Proficient with Word, Proficient with Excel, Proficient with Power Point, Familiar with standard email programs", "qualificationsPreferred" : "Understanding of documentation process", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! * Provide excellent customer service – both internal/external whether verbal or email. * Effective interpersonal skills - ability to relate to internal peers at different levels as well as external customers and vendors. * Ability to work without constant supervision - self motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also encouraged. * Prepare Air Export shipments by working closely with Vendors, immediate counterparts in the Air Export Department, Air Gateway, and region. A summary of the process would be scheduling pickups from Shippers both verbally or email, obtaining correct paperwork to export, reviewing, and perfecting, US Export Compliance, managing email traffic within a timely manner and ensure all customers standard operating procedures in place and updated in Customer SOP * Maintaining positive relationships with our customers, both USA / Internationally. Meeting customer service standards. * Dispatching and overseeing all customer pickups. Ensure smooth and timely freight process flow. * Support with courier shipments through 3rd party portals for GAM customer. * Responsible for daily updating and monitoring of various reporting tools and work board. Ensure accurate and timely data entry into our operational system, On-going commitment to quality and data integrity. * Assist the Air Export manager, supervisors and leads with various Excel data logging and document creations. * Constant self-development. * Understand department process flow and looking for best practices to improve operational efficiency and productivity. * Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. ## Qualifications * Effective interpersonal skills. Ability to relate to internal peers at different levels as well as external customers and vendors. * Proficient with Microsoft Office, Word, Excel, and Power Point. Familiar with standard email programs. * A good understanding of Expeditors’ Products and Services-will be trained on * Understanding of documentation process, a plus-will be trained on * Strong attention to detail. Abilities: * Ability to work without constant supervision within a fast-paced work environment. * Self-motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also desired. * Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. * Pro-active, strong organizational skills. Behaviors: * Positive and willing to help attitude. * Welcome constructive feedback with a willingness to learn, grow, and exceed. ## Additional Information Expeditors offers excellent benefits: * Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee Stock Purchase Plan * Training and Personnel Development Program * Growth opportunities within the company * Employee Referral Program Bonus * This position pays $20.00-$28.00 per hour based upon education and experience", "summaryDescription" : "Air Export Customer Service Agent at Expeditors. Skills: Air Export, Customer Service, Logistics. Provide excellent customer service. Prepare Air Export shipments", "postedDate" : "2026-06-15T16:13:03.000", "createdAt" : "2026-06-15T21:45:04.937", "lastUpdated" : "2026-06-16T07:18:08.786", "ingestTimestamp" : "2026-06-15T21:45:04.937", "mongoId" : "6a304f64f292fd229cee7529", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 58240, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "US Export Compliance", "Leadership", "Air Export", "Customer Service", "Logistics", "Customer service", "Interpersonal skills", "Data entry", "Document creation", "International trade", "Global supply chain management", "Air Export shipments", "Microsoft Office", "Word", "Excel", "Power Point" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6c3174d8ee00a09176c7", "title" : "Customer Experience Agent", "company" : "Herotel", "salary" : { "min" : 120000.0, "max" : 180000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Customer Experience Agents in Telecommunications in Middelburg, South Africa, adjusted for company size and industry." }, "location" : "Middelburg, ZA", "locations" : [ "Middelburg", "ZA", "Modimolle", "ZA", "Nelspruit", "ZA", "Tshwane", "ZA" ], "timestamp" : "2026-06-15T09:50:50.453", "fingerprint" : "bb53545c15316dcaf81eb6b9a765ed0e8a1831b0eccc38462b0e07f6f5397774", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://herotel-5f74feffb7e1.breezy.hr/p/048de6b8465c-customer-experience-agent", "externalId" : "048de6b8465c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Middelburg", "country" : "South Africa", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-25.7678012,29.4555234" } ], "locationText" : "Middelburg, South Africa", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer relationships", "Customer retention", "Customer satisfaction", "Value realization" ], "majorSkills" : "Customer success", "majorSkillsList" : [ "Customer success" ], "coreResponsibilities" : "Strengthen customer loyalty, Resolve customer queries, Deliver meaningful interactions", "qualificationsBasic" : "Customer-focused, Empathetic, Motivated by building relationships", "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you customer-focused, empathetic, and motivated by building strong relationships? Join our Commercial team as a Customer Experience Agent in Middelburg/Modimolle/Nelspruit/Tshwane, where you’ll play a key role in strengthening customer loyalty, resolving queries, and delivering meaningful inter", "summaryDescription" : "Customer Experience Agent at Herotel. Skills: Customer success. Strengthen customer loyalty. Resolve customer queries", "createdAt" : "2026-06-14T05:25:20.683", "lastUpdated" : "2026-06-15T09:50:50.453", "ingestTimestamp" : "2026-06-14T05:25:20.683", "mongoId" : "6a2c6c3174d8ee00a09176c7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Customer success", "Customer relationships", "Customer retention", "Customer satisfaction", "Value realization" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Telecommunications", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8d8574d8ee00a09793cd", "title" : "Software Engineer, Agent (Cantonese Speaking)", "company" : "Sierra", "industry" : "Engineering", "salary" : { "min" : 295000.0, "max" : 495000.0, "currency" : "SGD", "frequency" : "Yearly" }, "location" : "Singapore", "locations" : [ "Singapore" ], "timestamp" : "2026-06-15T12:09:22.345", "fingerprint" : "4be3402556e3e5daf295a4fe73708ae012e04aca360fec339fcd1e21d726c1e7", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/sierra/b37a6f9e-53c7-4c47-beb5-1ab4451f3001/application", "externalId" : "b37a6f9e-53c7-4c47-beb5-1ab4451f3001", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Singapore", "country" : "Singapore", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "1.2899175,103.8519072" } ], "locationText" : "Singapore, Singapore", "employmentType" : "FULL_TIME", "technicalSkills" : "AI, Python, React, TypeScript, Go, LLM", "professionalSkills" : [ "Agent Development", "System design" ], "hardSkillsList" : [ "AI agent tuning", "Prompt engineering" ], "hardSkills" : [ { "name" : "AI agent tuning", "level" : "intermediate" }, { "name" : "Prompt engineering", "level" : "intermediate" } ], "majorSkills" : "AI agents, Production systems, Customer interaction", "majorSkillsList" : [ "AI agents", "Production systems", "Customer interaction" ], "coreResponsibilities" : "Design deliver production-grade AI agents, Build ship highly performant AI agents, Drive Agent Development Life Cycle, Build tune evolve AI agents, Partner large enterprises, Partner cutting-edge startups, Build future of platform, Surface unmet needs, Prototype new tools features, Collaborate research product platform, Design build AI agents, Develop refine AI agents, Create generalizable AI agent frameworks, Facilitate design partnerships, Experiment voice models, Integrate voice models scale", "teamCollaboration" : "Cross-functional teams; Research product platform", "domainKnowledge" : "AI agents; Customer experience; Generative agents", "domainList" : [ "ai-agents", "customer-experience", "generative-agents" ], "domainSpecificKnowledge" : [ "AI agents", "Customer experience", "Generative agents" ], "toolProficiency" : [ "Eval frameworks", "Agent tooling", "RAG pipelines" ], "communicationSkills" : "Persuasive communication; Technical audiences; Non-technical audiences", "innovationCreativity" : "Prototype new tools", "problemSolvingSkills" : "Technical problem-solving; Creative problem solving", "outcomesObjectives" : "Drive revenue growth; Transform business operations; Drive innovation efficiency", "qualificationsBasic" : "Experience building scaling production systems, Technical problem-solving skills, Comfort working directly with customers, Excellent communication skills", "qualificationsPreferred" : "Experience building deploying AI/LLM systems, Founder or founding engineer, Familiarity with AI agent tools, Prior experience React, TypeScript, Go, Previous roles interfacing customers, Proficiency in Cantonese", "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT US At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders - Proficiency in Cantonese is preferred to support interactions with Cantonese-speaking clients. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.", "summaryDescription" : "Software Engineer, Agent (Cantonese Speaking) at Sierra. Skills: AI agents, Production systems, Customer interaction. Design deliver production-grade AI agents. Build ship highly performant AI agents", "createdAt" : "2026-06-14T04:04:43.761", "lastUpdated" : "2026-06-15T12:09:22.345", "ingestTimestamp" : "2026-06-14T04:04:43.761", "mongoId" : "6a2c8d8574d8ee00a09793cd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "AI agent tuning", "Prompt engineering", "AI agents", "Production systems", "Customer interaction", "Agent Development", "System design", "Customer experience", "Generative agents", "Eval frameworks", "Agent tooling", "RAG pipelines" ], "skillCount" : 12, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c75c474d8ee00a093806f", "title" : "Customer Service Agent France", "company" : "PERGOLUX", "industry" : "Customer Experience", "salary" : { "min" : 28500.0, "max" : 35500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customer Service Agent in Frankfurt, Germany, with 1-2 years of experience in the E-Commerce industry." }, "location" : "Frankfurt | French Team", "locations" : [ "Frankfurt | French Team", "Berlin | DACH Team" ], "timestamp" : "2026-06-16T07:18:34.613", "fingerprint" : "53820c457761951a10b7acb913a1e2fac9ecbd6f7c22cbed3efa748bbf1ab74e", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/pergolux/b6e1334f-a2b3-4617-b713-8481d93a11c6/application", "externalId" : "b6e1334f-a2b3-4617-b713-8481d93a11c6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Frankfurt", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.1106444,8.6820917" } ], "locationText" : "Frankfurt, Germany", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 2, "professionalSkills" : [ "Product knowledge", "Time management" ], "hardSkillsList" : [ "Case documentation", "Data management" ], "hardSkills" : [ { "name" : "Case documentation", "level" : "intermediate" }, { "name" : "Data management", "level" : "intermediate" } ], "majorSkills" : "Customer support, Customer service", "majorSkillsList" : [ "Customer support", "Customer service" ], "coreResponsibilities" : "Provide customer support via phone, Provide customer support via email, Provide customer support via chat, Assist customers with product questions, Guide customers through ordering process, Manage inquiries, Manage returns, Manage complaints, Ensure accurate case documentation, Coordinate with logistics partners, Ensure smooth delivery processes, Ensure transparent delivery processes, Maintain customer data, Contribute to process improvements", "teamCollaboration" : "International team; Collaborate with colleagues", "domainKnowledge" : "Scandinavian design; Outdoor living brand", "domainList" : [ "scandinavian-design", "outdoor-living-brand" ], "domainSpecificKnowledge" : [ "Scandinavian design", "Outdoor living brand" ], "communicationSkills" : "Clear communication", "documentationSkills" : "Case documentation", "problemSolvingSkills" : "Solution-oriented approach", "outcomesObjectives" : "Elevate service quality", "qualificationsBasic" : "Fluent in French (C1), Good English skills (B1), 1-2 years customer service experience", "qualificationsPreferred" : "Experience in e-commerce", "workSiteFlexibility" : "Flexible", "rawDescription" : "As a Customer Service Agent France, you will guide customers throughout their entire journey and play a key part in strengthening PERGOLUX’s reputation for premium, high-quality service. With empathy, product knowledge, and clear communication, you will ensure every interaction reflects the standards of a global outdoor-living brand rooted in Scandinavian design. At PERGOLUX, we value integrity, ambition, innovation, humility, appreciation, and unity—and you’ll join an international team dedicated to delivering exceptional customer experiences. WHAT YOU’LL DO - Provide professional customer support via phone, email, and (video) chat. - Assist customers with product questions and guide them confidently through the ordering process. - Manage inquiries, returns, and complaints while ensuring accurate and complete case documentation. - Coordinate with logistics partners to ensure smooth, transparent delivery processes. - Maintain customer data and contribute to process improvements that elevate service quality. WHAT YOU’LL BRING - Fluent in French (C1) and good English skills (B1) for effective communication with customers and colleagues. - 1–2 years of customer service experience, ideally in e-commerce or a related field. - Excellent communication skills with a solution-oriented, empathetic approach. - Enjoyment of a dynamic, collaborative environment with a strong service mindset. - Strong organizational and time-management abilities, plus the ability to learn new systems quickly. BENEFITS - Competitive Salary & Bonus Structure – Your success is rewarded with strong compensation and performance-based bonuses. - Real Ownership – Take meaningful responsibility in your role and directly influence key business outcomes. - International Team – Collaborate with passionate colleagues across Europe, gaining exposure to diverse perspectives and ideas. - Outdoor Lifestyle Discounts – Enjoy exclusive discounts on PERGOLUX products. - Fast-Track Career Opportunities – As we scale quickly, you’ll have significant opportunities to grow into senior leadership roles. - Team Culture – Be part of regular team events, retreats, and a culture that celebrates wins—big and small. - Bike Leasing Program – Benefit from a sustainable and cost-effective bike leasing option to support commuting and an active lifestyle. HOW TO APPLY We’d love to hear from you! Apply via PERGOLUX LinkedIn https://de.linkedin.com/company/pergolux or visit our PERGOLUX Career Page https://pergolux.de/pages/career?srsltid=AfmBOoqMCh9jNL9qC5tGgLuWpo5TAmYtSUWWGHgoJ4Z0SwntMuQEk_qE.", "summaryDescription" : "Customer Service Agent France at PERGOLUX. Skills: Customer support, Customer service. Provide customer support via phone. Provide customer support via email", "createdAt" : "2026-06-14T21:03:19.323", "lastUpdated" : "2026-06-16T07:18:34.613", "ingestTimestamp" : "2026-06-14T21:03:19.323", "mongoId" : "6a2c75c474d8ee00a093806f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Case documentation", "Data management", "Customer support", "Customer service", "Product knowledge", "Time management", "Scandinavian design", "Outdoor living brand" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7b6d74d8ee00a09497cf", "title" : "Customer Experience Agent", "company" : "DoorDash", "industry" : "E-Commerce", "salary" : { "min" : 15000.0, "currency" : "MXN", "frequency" : "yearly", "is_estimated" : false }, "location" : "Mexico City", "locations" : [ "Mexico City" ], "timestamp" : "2026-06-15T06:45:30.072", "fingerprint" : "7cbcd6e2f8d440dd09b7c829c2d66ed40d01dd1af90034e79001f44fcbcae30f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/high-volume/jobs/7816211", "externalId" : "7816211", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Mexico City", "country" : "Mexico", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "19.3207722,-99.1514678" } ], "locationText" : "Mexico City, Mexico", "employmentType" : "FULL_TIME", "technicalSkills" : "Smartphone navigation, Computer navigation", "professionalSkills" : [ "Issue resolution", "Relationship building" ], "hardSkillsList" : [ "Typing speed", "Written communication" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Typing speed", "level" : "intermediate" }, { "name" : "Written communication", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer support, Troubleshooting, Communication", "majorSkillsList" : [ "Customer support", "Troubleshooting", "Communication" ], "coreResponsibilities" : "Handle inbound calls, Handle chats, Handle emails, Address time-sensitive issues, Develop deep expertise, Demonstrate effective communication, Build relationships", "teamCollaboration" : "Team environment", "domainKnowledge" : "DoorDash processes; DoorDash systems; DoorDash resources", "domainList" : [ "doordash-processes", "doordash-systems", "doordash-resources" ], "domainSpecificKnowledge" : [ "DoorDash processes", "DoorDash systems", "DoorDash resources" ], "toolProficiency" : [ "Email", "Chat", "Phone" ], "communicationSkills" : "Written communication; Grammar; Spelling", "problemSolvingSkills" : "Troubleshooting; Issue resolution", "specialRequirements" : "24/7 operation, Evenings, Weekends, Holidays", "outcomesObjectives" : "Maintain outstanding experience; Drive positive outcomes", "qualificationsBasic" : "1 year experience troubleshooting customer issues, Fluent English, 40 WPM typing speed, Fast-paced customer service experience, Above average technological fluency", "qualificationsPreferred" : "Experience with email, phone, chat, Above average technical fluency, Experience in fast-paced customer service, Resilient in ever-changing environment, Effective written communication skills, Top-notch grammar, Spelling, Ability to write formally, Ability to write casually, DoorDash's brand voice and tone, Highly-motivated individual, Works well in team environment, Smartphone application navigation, Computer function navigation, Using hotkeys for copy/paste, Opening multiple tabs, Email, Customer-centric, Love helping people, High emotional intelligence, Great at building relationships, Very organized, Juggling issue resolution, Concise communication, High level of professionalism", "workSiteFlexibility" : "Remote", "rawDescription" : "About the Role We’re looking to grow our Marketplace Live Operations team by leaps and bounds. Join DoorDash as a Marketplace Live Operations Representative to become an expert in addressing the most pressing needs and concerns of DoorDash’s thousands of partner merchants, customers, and dashers worldwide. You’ll be part of an exciting, rapidly-growing team designed to take our support to the next level. Representatives will report to the Marketplace Live Operations Supervisor. Note: We are a 24 hour/365 day operation. An Agent will be assigned a schedule that may include evenings, weekends, or holidays. These schedules will be adjusted periodically to meet the needs of our business. Job Highlights: Full-time position Weekly pay (every Friday) Direct contract with DoorDash Compensation and Bonuses: Base salary: $15,000 MXN monthly Monthly wellness bonus: $1,000 MXN Monthly grocery vouchers: $1,000 MXN Performance bonus: Up to $3,750 MXN Additional Benefits: Paid personal days in addition to legally mandated vacation days Work-from-home equipment provided Life insurance Aguinaldo: 15 days Savings fund: 10% Social Security and Medical Coverage: IMSS Ambulance service: 5 free events Medical assistance at home: 2 free events, subsequent services at preferential costs 24/7 medical orientation: Free phone consultations year-round Psychological assistance: Free initial consultation, preferential rates for additional sessions Unlimited nutritional guidance: Available Monday-Saturday, 9:00 AM - 9:00 PM Home nursing services Dental assistance and vision care program You're excited about this opportunity because you will... Handle three main channels: Inbound Calls, Chats, and Emails for DoorDash’s partner merchants, customers, and dashers worldwide while maintaining an outstanding experience in every interaction. Address time-sensitive issues, such as payments, account questions, driver issues, or troubleshooting with professionalism in a timely manner. Develop deep expertise in how DoorDash’s processes, systems, and resources work, and how to use them to drive positive outcomes Demonstrate effective communication skills and relationship-building. Excel at Quality! We want to be the best Customer Experience Company out there! We're excited about you because... You have at least 1 year of experience troubleshooting customer issues using email, phone, and chat. You can speak fluent English and have above average technical fluency (typing speed of 40 WPM). You have experience in a fast-paced customer service role and are resilient in an ever-changing environment. You have effective written communication skills--including top-notch grammar, spelling, and the ability to write both formally and casually using DoorDash’s brand voice and tone. You are a highly-motivated individual that works well in a team environment. You are above average in technological fluency, including smartphone application navigation, computer function navigation, such as using hotkeys for copy/paste, opening multiple tabs, email You are customer-centric and you love helping people. You have high emotional intelligence and you are great at building relationships. You are very organized--you can juggle both issue resolution & concise communication. You have experience maintaining a high level of professionalism. Why You’ll Love Working at DoorDash... We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. We offer great compensation Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.\"", "summaryDescription" : "Customer Experience Agent at DoorDash. Skills: Customer support, Troubleshooting, Communication. Handle inbound calls. Handle chats", "postedDate" : "2026-06-13T20:29:26.945", "createdAt" : "2026-06-13T20:29:26.945", "lastUpdated" : "2026-06-15T06:45:30.072", "ingestTimestamp" : "2026-06-13T20:29:26.945", "mongoId" : "6a2c7b6d74d8ee00a09497cf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Typing speed", "Written communication", "Leadership", "Customer support", "Troubleshooting", "Communication", "Issue resolution", "Relationship building", "DoorDash processes", "DoorDash systems", "DoorDash resources", "Email", "Chat", "Phone" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.98 }, { "id" : "69fd339b4c40e2acd1b2b732", "title" : "In Home Caregiver- Paid Weekly", "company" : "Family Resource Home Care", "industry" : "Healthcare", "salary" : { "min" : 31000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry level In Home Caregiver in Ferdinand, United States, with adjustments for industry and company size." }, "location" : "Ferdinand, ID", "locations" : [ "Ferdinand", "ID" ], "timestamp" : "2026-06-15T07:55:12.463", "fingerprint" : "61b50b87456ad554d7b5f02151a5edd15566f5196bdfa04fd0bd41e2ece638b9", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://family-resource-home-care.breezy.hr/p/b6f27f5531d2-in-home-caregiver-paid-weekly", "externalId" : "b6f27f5531d2", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Ferdinand", "state" : "Idaho", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "46.1523849,-116.3893110" } ], "locationText" : "Ferdinand, Idaho, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Service clients in Ferdinand ID", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Come join our award-winning caregiving team! 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Service clients in Ferdinand ID", "createdAt" : "2026-06-14T01:22:14.373", "lastUpdated" : "2026-06-15T07:55:12.463", "ingestTimestamp" : "2026-06-14T01:22:14.373", "mongoId" : "69fd339b4c40e2acd1b2b732", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30564bf292fd229cf26f45", "title" : "Senior Customer Solutions Manager", "company" : "Amazon Web Services", "industry" : "Project/Program/Product Management--Technical, Customer Solutions Management, Cloud Computing", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Customer Solutions Manager in Melbourne, Australia, adjusted for AWS's industry and company size." }, "location" : "Melbourne, Victoria, AUS", "locations" : [ "Melbourne, Victoria, AUS" ], "timestamp" : "2026-06-16T07:57:18.109", "fingerprint" : "324906e877b34995433c3783f825dc4184914a9890e049be18009e6498d2cecd", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10448488/apply", "externalId" : "a4130354-add5-4fa3-85cf-5e32e0910046", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Melbourne", "state" : "Victoria", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-37.8142454,144.9631732" } ], "locationText" : "Melbourne, Victoria, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Cloud computing, AWS, SaaS", "professionalSkills" : [ "Customer relationship management", "Technical account management", "Solution architecture", "Customer advocacy", "Value realization" ], "hardSkillsList" : [ "Customer onboarding", "Technical support", "Customer retention", "Customer satisfaction", "Value proposition development" ], "hardSkills" : [ { "name" : "Customer onboarding", "level" : "intermediate" }, { "name" : "Technical support", "level" : "intermediate" }, { "name" : "Customer retention", "level" : "intermediate" }, { "name" : "Customer satisfaction", "level" : "intermediate" }, { "name" : "Value proposition development", "level" : "intermediate" } ], "majorSkills" : "Customer Success, Technical Solutions, Cloud Computing", "majorSkillsList" : [ "Customer Success", "Technical Solutions", "Cloud Computing" ], "coreResponsibilities" : "Manage a portfolio of enterprise customers, Drive customer adoption and value realization, Develop and maintain strong customer relationships, Serve as the primary technical point of contact, Understand customer business objectives, Identify opportunities for customer growth, Advocate for customer needs internally, Provide technical guidance and best practices, Onboard new customers, Monitor customer health, Address customer issues, Conduct regular business reviews", "teamCollaboration" : "Sales teams; Product teams; Engineering teams", "domainKnowledge" : "Cloud computing concepts; AWS services; SaaS solutions", "domainList" : [ "cloud-computing-concepts", "aws-services", "saas-solutions" ], "domainSpecificKnowledge" : [ "Cloud computing concepts", "AWS services", "SaaS solutions" ], "toolProficiency" : [ "CRM software" ], "communicationSkills" : "Customer presentations; Technical documentation", "documentationSkills" : "Technical documentation", "continuousLearning" : "Ongoing training", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "outcomesObjectives" : "Increase customer retention; Improve customer satisfaction; Drive product adoption; Maximize customer lifetime value", "qualificationsBasic" : "Bachelor's degree or equivalent practical experience, 5+ years of experience in customer-facing roles, 3+ years of experience in a technical role, Experience with cloud computing concepts", "qualificationsPreferred" : "Experience with AWS services, Experience with SaaS solutions, Experience with enterprise software solutions, Experience with customer relationship management (CRM) software", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 product and services globally. Millions of customers—including the fastest-growing companies, largest enterprises, and leading government agencies—are using AWS to accelerate innovation, become more agile, and lower costs. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job responsibilities At Amazon Web Services, we're transforming how businesses operate through cloud technology. As a Senior Customer Solutions Manager, you will own complex migration programs from strategy through execution, partnering with cross-functional teams including sales, solutions architecture, support, product, professional services, and partners. You will be a trusted cloud migration advisor to your customer. You will apply your consulting and program management expertise to understand customer business objectives, develop executable strategies, and drive successful implementation with customers, AWS teams, and partners. You will understand your customers' biggest IT and Business challenges, and provide prescriptive guidance, based on AWS best practices, to guide them through the obstacles. This role drives transformation across technical, operational, organizational, and educational dimensions, spanning IT teams and business units. You will coach customers on AWS services and support them in adopting the right solution at the right time. You should be passionate about delivering a great customer experience by deploying AWS solutions, driving innovation, and delivering successful migration programs. You will earn customer trust by prioritizing their long-term success over short-term gains. You will engage effectively with both executive stakeholders and project teams, collaborating across technical and business functions regardless of organizational or geographic boundaries. You will be a natural problem solver with a cool head that can deal with ambiguity and work autonomously to drive results for your customers. A day in the life - Lead cloud transformation programs across technical, operational, organizational, and educational initiatives spanning IT teams and business units - Act as the single-threaded leader for Migrations and Strategic Initiative - Maintain comprehensive knowledge of existing and emerging AI and cloud computing technologies to identify customer opportunities - Accelerate customer adoption through education and enablement - Collaborate with customers to identify and prioritize strategic initiatives - Contribute to the evolution of the Customer Solutions Management function by defining and implementing new processes, methodologies, and tools - Manage time effectively while coordinating Customer, AWS, and Partner teams to accelerate the customer's cloud journey - Serve as a thought leader by sharing best practices across Amazon organizations, mentoring junior CSMs, and influencing industry trends About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 2000 companies trust our robust suite of products and services to power their businesses. Work/Life Harmony We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, we are enabled to deliver better outcomes. Inclusive Team Culture Here at AWS, we embrace our Leadership Principle 'Learn and Be Curious'\". Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar, one of our key goals as a company is to become Earth’s Best Employer. That’s why you’ll find extensive knowledge-sharing, mentorship and other career-advancing resources here to help you develop and grow professionally. Basic Qualifications: - 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience - Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams - Experience managing complex project delivery, with a preference for candidates who have led medium to large-scale initiatives Preferred Qualifications: - Practical experience with AI and cloud technologies, either through leading on-premises-to-cloud migrations or working directly with AWS services in an architecture or development capacity - Experience implementing cloud services including migrations and modernization projects or similar Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Senior Customer Solutions Manager at Amazon Web Services. Skills: Customer Success, Technical Solutions, Cloud Computing. Manage a portfolio of enterprise customers. Drive customer adoption and value realization", "postedDate" : "2026-06-15T00:00:00.000", "createdAt" : "2026-06-15T21:59:38.860", "lastUpdated" : "2026-06-16T07:57:18.109", "ingestTimestamp" : "2026-06-15T21:59:38.860", "mongoId" : "6a30564bf292fd229cf26f45", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10448488/apply", "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Customer onboarding", "Technical support", "Customer retention", "Customer satisfaction", "Value proposition development", "Customer Success", "Technical Solutions", "Cloud Computing", "Customer relationship management", "Technical account management", "Solution architecture", "Customer advocacy", "Value realization", "Cloud computing concepts", "AWS services", "SaaS solutions", "CRM software" ], "skillCount" : 17, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2cb13c74d8ee00a09dc962", "title" : "Customer Service Agent", "company" : "Jerry.ai", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Atlanta, Georgia", "locations" : [ "Atlanta, Georgia", "Richmond, Virginia", "Miami, Florida", "Austin, Texas", "Las Vegas, Nevada", "Salt Lake City, Utah", "Scottsdale, Arizona" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-15T03:47:58.768", "fingerprint" : "d8d8d5c7267a2129ce17b666c6d134f65d698da854638a27dd89e60d8e98bdc4", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Jerry.ai/d56203b3-df91-4d40-a0c1-0cff64c8cbb9/application", "externalId" : "d56203b3-df91-4d40-a0c1-0cff64c8cbb9", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Insurance carriers", "domainList" : [ "insurance-policies", "insurance-carriers" ], "domainSpecificKnowledge" : [ "Insurance policies", "Insurance carriers" ], "continuousLearning" : "Ongoing training; Mentorship", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Customer Service Agent at Jerry.ai. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-13T21:44:30.395", "lastUpdated" : "2026-06-15T03:47:58.768", "ingestTimestamp" : "2026-06-13T21:44:30.395", "mongoId" : "6a2cb13c74d8ee00a09dc962", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Insurance carriers", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a307f87f292fd229c05a496", "title" : "Sales Manager, Customer Onboarding, Google Customer Solutions", "company" : "Google", "industry" : "Technology", "salary" : { "min" : 200000.0, "max" : 350000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Sales Manager, Customer Onboarding at Google in New York, adjusted for seniority and industry." }, "location" : "[New York, NY, USA, [New York, NY, USA], New York, null, NY, US]", "locations" : [ "[New York, NY, USA, [New York, NY, USA], New York, null, NY, US]" ], "timestamp" : "2026-06-16T11:58:14.124", "fingerprint" : "b5cdfcc82116e222177f66c0d05b54e890835658b8aa5723734caeafe5ed4ac0", "source" : "google", "language" : "en", "externalId" : "120140599079641798", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "experienceLevel" : "Manager", "summaryDescription" : "Sales Manager, Customer Onboarding, Google Customer Solutions at Google", "postedDate" : "2026-06-16T01:50:40.208", "createdAt" : "2026-06-16T01:50:40.208", "lastUpdated" : "2026-06-16T11:58:14.124", "ingestTimestamp" : "2026-06-16T01:50:40.208", "mongoId" : "6a307f87f292fd229c05a496", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 200000, "salaryAnnualMax" : 350000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c965974d8ee00a098f4c8", "title" : "Customer Service Agent", "company" : "Napoleon Games", "industry" : "Retail", "salary" : { "min" : 26000.0, "max" : 32000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Customer Service Agent compensation in Belgium, adjusted for the gambling industry and company size." }, "location" : "Belgium", "locations" : [ "Belgium" ], "timestamp" : "2026-06-15T07:32:37.626", "fingerprint" : "4314f697f92eb48057df0d0a7b2966cd6dc730f6715e1095ace1ff50d2fdc420", "source" : "greenhouse", "language" : "nl", "applyUrl" : "https://job-boards.eu.greenhouse.io/napoleon/jobs/4872532101", "externalId" : "4872532101", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Belgium", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Belgium", "professionalSkills" : [ "Klantenservice", "Klanttevredenheid" ], "softSkillsList" : [ "Communicatief vaardig", "Probleemoplossend vermogen", "Omgaan met stress" ], "softSkills" : [ { "name" : "Communicatief vaardig" }, { "name" : "Probleemoplossend vermogen" }, { "name" : "Omgaan met stress" } ], "majorSkills" : "Klantenservice, Klantrelaties", "majorSkillsList" : [ "Klantenservice", "Klantrelaties" ], "coreResponsibilities" : "Help klanten via kanalen, Beantwoord klantvragen, Bied oplossingen, Zorg voor positieve klantervaring, Werk in tweetalige omgeving, Werk in shifts", "domainKnowledge" : "iGaming; Sportsbetting; Interactief entertainment", "domainList" : [ "igaming", "sportsbetting", "interactief-entertainment" ], "domainSpecificKnowledge" : [ "iGaming", "Sportsbetting", "Interactief entertainment" ], "communicationSkills" : "Vriendelijke houding; Professionele houding", "specialRequirements" : "Werken in shifts, Inclusief weekenden, Inclusief avonden", "outcomesObjectives" : "Verbeteren efficiëntie organisatie", "qualificationsBasic" : "Beheersing van Nederlands en Frans, Flexibel en bereid om in shifts te werken", "qualificationsPreferred" : "Ervaring met klantenservice", "workSiteFlexibility" : "Flexible", "rawDescription" : "Stap binnen in de bruisende wereld van Napoleon Sports & Casino, waar we niet alleen het landschap van iGaming, sportsbetting en interactief entertainment vormgeven, maar ook de toekomst van carrières. Terwijl we als onderneming onze grenzen verleggen en nieuwe talenten verwelkomen, bereikt onze ambitie nieuwe hoogtes. In for a thrill? Bekijk onze nieuwe uitdaging: Binnen ons team van Customer Service zijn we op zoek naar een gemotiveerde collega die de rol van Customer Service Agent op zich wil nemen. Als gewaardeerd lid van ons team speel je een cruciale rol bij het oplossen van klantproblemen en het verbeteren van de efficiëntie van onze organisatie. Jouw Verantwoordelijkheden: Helpen van klanten via verschillende kanalen, zoals telefoon, e-mail, chat en tickets. Beantwoorden van klantvragen en bieden van oplossingen. Zorgen voor een positieve klantervaring. Werken in een tweetalige omgeving, zowel Nederlands- als Franstalig. Werken in shifts van 9u tot 17u of van 17u tot 01u, inclusief weekenden. Jouw Winnaarsprofiel: Uitstekende beheersing van de Nederlandse en Franse taal, zowel mondeling als schriftelijk. Passie voor klantenservice en klanttevredenheid. Communicatief vaardig met een vriendelijke en professionele houding. Probleemoplossend vermogen en goed kunnen omgaan met stress. Flexibel en bereid om in shifts te werken, inclusief avonden en weekends. Ervaring met klantenservice is een pluspunt. Ons Aanbod: In ruil voor jouw toewijding en expertise bieden we een uitdagende carrière in een unieke, dynamische omgeving. Bij ons krijg je een aantrekkelijk salarispakket met diverse extralegale voordelen, evenals ruime kansen en doorgroeimogelijkheden. Ons hoofdkantoor is gevestigd in Aalst, tussen Brussel en Gent. Als onderdeel van de Superbet Group zijn we bij Napoleon Sports & Casino niet te stoppen. Onze ambitieuze groeiplannen bieden onze medewerkers uitdagende kansen om bij te dragen aan de uitbreiding en de toekomst van onze onderneming. Pak je kans om mee te groeien met ons.", "summaryDescription" : "Customer Service Agent at Napoleon Games. Skills: Klantenservice, Klantrelaties. Help klanten via kanalen. Beantwoord klantvragen", "postedDate" : "2026-06-13T21:29:07.135", "createdAt" : "2026-06-13T21:29:07.135", "lastUpdated" : "2026-06-15T07:32:37.626", "ingestTimestamp" : "2026-06-13T21:29:07.135", "mongoId" : "6a2c965974d8ee00a098f4c8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Communicatief vaardig", "Probleemoplossend vermogen", "Omgaan met stress", "Klantenservice", "Klantrelaties", "Klanttevredenheid", "iGaming", "Sportsbetting", "Interactief entertainment" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Gambling", "llmIndustryConfidence" : 0.95 }, { "id" : "69fbd4904c40e2acd19fa853", "title" : "Concierge Customer Service Agent", "company" : "Aroma360", "industry" : "Retail", "salary" : { "min" : 38000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Concierge Customer Service Agent in Miami, United States, with adjustments for the Marketing industry and company size." }, "location" : "Miami, FL", "locations" : [ "Miami", "FL" ], "timestamp" : "2026-06-16T03:04:34.468", "fingerprint" : "db5e40f596fc17d3944d4bac1907d9c929c85021b581345ac5ca30d86f63619d", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://aroma360.breezy.hr/p/00f50ddd2066-concierge-customer-service-agent", "externalId" : "00f50ddd2066", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Miami", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.7741566,-80.1935973" } ], "locationText" : "Miami, Florida, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to st", "summaryDescription" : "Concierge Customer Service Agent at Aroma360", "createdAt" : "2026-06-14T19:40:42.744", "lastUpdated" : "2026-06-16T03:04:34.468", "ingestTimestamp" : "2026-06-14T19:40:42.744", "mongoId" : "69fbd4904c40e2acd19fa853", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5de974d8ee00a08df6be", "title" : "Finnish Speaking Support Specialist - Work In Sofia - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "BGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level market data for a Support Specialist in Sofia, Bulgaria, adjusted for the Outsource industry." }, "location" : "Lisbon, Lisbon, Portugal", "locations" : [ "Lisbon, Lisbon, Portugal" ], "timestamp" : "2026-06-15T01:16:17.890", "fingerprint" : "1c298b62c861e8d4d824a742ecfdd9efba8e431d2e3a237a9ab439bf46c069f1", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/3C1A123D7B/apply", "externalId" : "3C1A123D7B", "industryFunction" : { }, "locationPoint" : "38.72509,-9.1498", "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to customer queries in Finnish, Assist customers by providing accurate information, Resolve customer issues promptly, Maintain detailed records of customer interactions, Follow up on customer interactions, Collaborate with internal teams, Troubleshoot complex cases, Escalate complex cases, Stay updated on company products, Stay updated on company policies, Stay updated on company procedures, Contribute ideas to improve customer service, Enhance customer satisfaction", "teamCollaboration" : "Internal teams", "documentationSkills" : "Maintain detailed records", "continuousLearning" : "Fully Paid Training", "innovationCreativity" : "Contribute ideas to improve customer service processes", "problemSolvingSkills" : "Troubleshoot and escalate complex cases", "specialRequirements" : "Ready to relocate to Sofia", "qualificationsBasic" : "Fluency in Finnish, Proficiency in English", "qualificationsPreferred" : "Experience in customer support, Familiarity with CRM tools, Familiarity with customer service software", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is seeking a Finnish Speaking Support Specialist to join our dynamic team in Sofia, Bulgaria! This exciting opportunity includes paid relocation, allowing you to advance your career while enjoying life in a vibrant city. You will be responsible for delivering exceptional support to Finnish-speaking customers, ensuring their inquiries are resolved promptly and professionally. ### Your Role As a Finnish Speaking Support Specialist, you will provide high-quality customer service across multiple communication channels. Your language skills and commitment to customer satisfaction will help strengthen relationships with our Finnish clients and enhance their overall experience. ### Key Responsibilities * Respond to customer queries in Finnish via phone, email, and chat efficiently and courteously. * Assist customers by providing accurate information and resolving issues promptly. * Maintain detailed records of customer interactions and follow-ups. * Collaborate with internal teams to troubleshoot and escalate complex cases when necessary. * Stay updated on company products, policies, and procedures to provide accurate support. * Contribute ideas to improve customer service processes and enhance satisfaction. **Requirements** * Fluency in Finnish (spoken and written) is mandatory; proficiency in English is a plus. * Experience in customer support or related roles is preferred. * Excellent communication and interpersonal skills with a service-oriented mindset. * Ability to work effectively in a fast-paced, team-oriented environment. * Familiarity with CRM tools and customer service software. * Proactive, positive attitude and willingness to learn. * Ready to relocate to Sofia with paid relocation assistance. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. Monthly Performance Bonus 4. 1500 Euro Signing Bonus 5. Fully Paid Training 6. Health Insurance 7. And Much More...", "summaryDescription" : "Finnish Speaking Support Specialist - Work In Sofia - Paid Relocation at Mercier Consultancy Group. Respond to customer queries in Finnish. Assist customers by providing accurate information", "postedDate" : "2026-06-06T00:00:00.000", "createdAt" : "2026-06-12T22:39:49.641", "lastUpdated" : "2026-06-15T01:16:17.890", "ingestTimestamp" : "2026-06-12T22:39:49.641", "mongoId" : "6a2c5de974d8ee00a08df6be", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/3C1A123D7B", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "daysOld" : 9, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a305981f292fd229cf484db", "title" : "Entry Level Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 38000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry Level Customer Service Agent in Atlanta, United States, adjusted for entry seniority and the hospitality industry." }, "location" : "Atlanta, GA, United States", "locations" : [ "Atlanta", "GA", "United States" ], "timestamp" : "2026-06-16T08:56:35.581", "fingerprint" : "23a2baea60f2eec26083020bfa3bec9c2fc12414d227b8d719b2e229eea28097", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132081499-entry-level-customer-service-agent", "externalId" : "744000132081499", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Customer relations", "Business operations" ], "majorSkills" : "Customer service, Customer support", "majorSkillsList" : [ "Customer service", "Customer support" ], "coreResponsibilities" : "Respond to customer inquiries, Assist with resolving customer concerns, Maintain accurate customer records, Process customer requests, Ensure proper follow-up, Support customer satisfaction, Support customer retention initiatives, Collaborate with team members, Provide efficient customer support, Assist with administrative tasks, Uphold company standards", "teamCollaboration" : "Collaborate with team members", "domainKnowledge" : "Travel industry; Entertainment industry", "domainList" : [ "travel-industry", "entertainment-industry" ], "domainSpecificKnowledge" : [ "Travel industry", "Entertainment industry" ], "communicationSkills" : "Professional communication", "documentationSkills" : "Customer records documentation", "continuousLearning" : "Skill development; Ongoing learning opportunities", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "Support customer satisfaction; Support customer retention initiatives", "qualificationsBasic" : "High school diploma or equivalent required, Verbal and interpersonal communication skills, Positive attitude and customer-focused mindset, Excellent problem-solving and organizational abilities, Ability to multitask in a fast-paced environment, Attention to detail and professionalism, Ability to work independently and as part of a team", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Entertainment Travel Associates , we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Summary We are seeking a friendly and motivated Entry Level Customer Service Agent to support customer interactions and help deliver exceptional service experiences. This role is ideal for individuals looking to build professional communication skills while gaining valuable experience in customer relations and business operations. Responsibilities * Respond to customer inquiries in a professional and timely manner. * Assist with resolving customer concerns and service-related questions. * Maintain accurate customer records and documentation. * Process customer requests and ensure proper follow-up when needed. * Support customer satisfaction and retention initiatives. * Collaborate with team members to provide efficient customer support. * Assist with administrative tasks related to customer service operations. * Uphold company standards for professionalism and customer care. ## Qualifications * High school diploma or equivalent required. * Strong verbal and interpersonal communication skills. * Positive attitude and customer-focused mindset. * Excellent problem-solving and organizational abilities. * Ability to multitask in a fast-paced environment. * Strong attention to detail and professionalism. * Ability to work independently and as part of a team. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Entry Level Customer Service Agent at Alphabe Insight Inc. Skills: Customer service, Customer support. Respond to customer inquiries. 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