{ "count" : 147340, "data" : [ { "id" : "6a305b5ff292fd229cf5d00e", "title" : "Field Service Engineer", "company" : "Lunar Energy", "salary" : { "min" : 90000.0, "max" : 130000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Francisco, California, United States", "locations" : [ "San Francisco", "California", "United States" ], "timestamp" : "2026-06-16T08:38:37.628", "fingerprint" : "4acb2c6aafb2da453ade3933f7c59cad4590790cbb512be5262ee5b8abdf10b2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/lunarenergy/jobs/6011390004", "externalId" : "6011390004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "rawDescription" : "Field Service Engineer - Mountain View, CA As a Lunar Field Service Engineer, you will be essential in launching new products, conducting pilot programs with channel partners, and providing training & remote support for the installation of Lunar Systems in the field. You will be part of a team that provides white-glove level service end-to-end. This highly mobile role requires ongoing travel to various locations in the Northern California region (with some travel to Southern / Central California and nationally), where you will actively assist the service and training team in providing front-line field support and coordination. Further, you will spend a portion of your time providing remote training and support to our channel partners using our desk-based support tooling systems. Your efforts will ensure a consistently high level of quality and client satisfaction. This role requires collaboration across functional groups to develop a technical and industry leading training program. The program aims to ensure quality installations, troubleshoot issues in the field, perform advance service diagnosis, resolve technical issues, and model safe working practices. This role requires sound technical judgment and creative problem solving skills to support the field operations of our installation partners. Field Service Engineers are a critical part of the team ensuring the Lunar value proposition and expectations are delivered in the field. You will be able to work independently, but also as part of a team with highly developed collaboration and communication skills and a willingness to go above and beyond to serve our clients and customers. Ideal candidates are outgoing, enjoy interacting with people for training, and have a passion for solving problems. You must be flexible in your day to day tasks where change is consistent. Lunar Energy was founded to transition homes to 100% clean energy—making our electricity greener, our air cleaner and our energy more safe, secure and reliable for all. We’re a fast-growing, global company building the world’s best clean energy products to electrify all homes and connect communities to form clean, resilient virtual power plants. On a given day at Lunar, you’ll likely… Either be on the road traveling to a site(s) to perform training and / or supporting our channel partners, otherwise in the Lunar office. There will also be ongoing regional travel throughout Northern & Central California, with some travel to Southern California or Texas, etc. to serve installers and end customers. Serve as a subject matter expert on the installation of all Lunar products. Work closely with other Lunar internal teams and our installer partners to troubleshoot and resolve technical field issues in a timely manner, ensuring high quality installations and customer satisfaction. Troubleshoot and perform root-cause analysis, both remotely and on-site. Provide Lunar lab, remote, on-the-job, and continuing education training for Lunar channel partners and internal staff. Perform quality audits of channel partner installations. Complete Site Surveys as needed for various projects. Interpret data and report on key metrics, providing insight and suggestions for improvement. Help identify areas of most common installer errors or system issues, and propose training, design, software, and/or hardware that can mitigate these. Take ownership of issues or questions and escalate problems to the appropriate people and follow up accordingly with the customer. Maintain close relationships with partner teams, owning every interaction and following through to completion. Use internal software to communicate with installation partners via phone, live-chat or email, ensuring correct categorization and definition of issues, and correct use of internal support systems. Desired Skills: Degree in engineering or applicable equivalent technical field experience. 5+ years of relevant industry experience and knowledge in the design and installation of residential solar, battery and/or EV charging products. Must maintain a clean driving record with the ability to pass a driving background check. Valid state or local Electrical Journeyman certification or license preferred Knowledge of the NEC and applicable codes and standards. Ability to interpret single line drawings, permit packages and technical specifications for PV (required), ESS (required) and EVSE (desired) systems. Ability to read graphs with device telemetry and spot anomalies in large data sets. Ability to troubleshoot complex electrical problems. Understands interconnection activities, building & safety department processes and basic construction principles. Adheres to company safety policies and procedures including ability to identify and report safety hazards, and the ability to encourage others to work safely. Excellent written, verbal communication and presentation skills Proficiency in Microsoft Office and / or G-Suite with ability to create and use spreadsheets, word document and presentations Ability to work within a high-performance, cross-functional organization with extremely tight timelines and aggressive goals. Willingness to work non-routine work hours (including weekends and public holidays) when required. Flexible towards traveling locally and nationally while focusing primarily on your local region (where the installers and sites are located). Physical Demands: Ability to transport materials and equipment to complete assigned job tasks (up to 50 lb frequently and up to 100 lb with assistance). Ability to work on rooftops with various angles and surfaces which requires frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance. Ability to climb ladders. Ability to work in outdoor weather conditions including but not limited to: excessive noise, extreme heat, extreme cold, wet environment, and humidity. Ability to frequently utilize hand functions requiring fine motor skills, including but not limited to: fine manipulation, grasping, and pinching. Ability to work within the safe range of equipment such as ladders, fall protection harnesses and other personal protective equipment. Ability to work in the sun and possibly low light conditions. Ability to distinguish colors such as red, black, yellow, white, green. Ability to work in confined spaces such as attics, basements, and crawl spaces which requires kneeling and crouching. Ability to hear verbal commands and warnings. Benefits: We’re dedicated to creating a remarkable employee experience. At Lunar, competitive base pay is one part of our total compensation package. Lunar employees also have the opportunity to become Lunar shareholders by getting equity in a fast-growing company and participating in our employee stock program. Additional benefits include: Medical, dental, and vision insurance for employees and dependents PTO and 10 paid holidays Tax deferred 401(k) plan Paid parental leave for all full time employees including 12 weeks paid parental leave for the birthing mother and 6 weeks paid parental leave for the non-birthing parent Subsidized EV charging and pre-tax commuter benefits Our DE&I Philosophy: Lunar Energy is an equal opportunity employer. We are committed to attracting, developing and retaining diverse talent by supporting an inclusive workplace. Lunar recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. Our Compensation Philosophy: Our goal is to ensure that all Lunar Energy employees are fairly compensated. Please note that the salary range information that follows is a good faith estimate for this position provided pursuant to the Pay Transparency for Pay Equity Act for California applicants. The salary range estimate for this position depending on level of experience is $90,000-$130,000 USD. The actual offer, reflecting the total compensation package & benefits, will be at the company’s sole discretion, and determined by factors including but not limited to years of experience, job level, geographic location, and other relevant business considerations. The company also reserves the right to amend or modify this job description, employee perks, and benefits at any time.", "summaryDescription" : "Field Service Engineer at Lunar Energy", "postedDate" : "2026-06-15T23:28:59.438", "createdAt" : "2026-06-15T23:28:59.438", "lastUpdated" : "2026-06-16T08:38:37.628", "ingestTimestamp" : "2026-06-15T23:28:59.438", "mongoId" : "6a305b5ff292fd229cf5d00e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 90000, "salaryAnnualMax" : 130000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Climate Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307a4cf292fd229c03a51c", "title" : "Technical Support Engineer", "company" : "Mitratech", "industry" : "SaaS", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Technical Support Engineer in Australia, adjusted for the SaaS industry and remote work." }, "location" : "Australia", "locations" : [ "Australia" ], "timestamp" : "2026-06-16T09:09:26.402", "fingerprint" : "24c873f1ffeb314b9f6e55f4740078e80486aa3469821ec1231e14699c353628", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/mitratech/jobs/7999767", "externalId" : "7999767", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Australia", "continent" : "oc", "workMode" : "remote" } ], "locationText" : "Australia", "experienceMinYears" : 1, "experienceMaxYears" : 1, "coreResponsibilities" : "Serve as first point of contact, Provide solutions via phone, chat, email, portal, Research support issues, Troubleshoot support issues, Resolve support issues, Identify workarounds, Communicate workarounds to customers, Provide solutions via self-service portal, Maintain detailed call records, Maintain email records, Prioritize issues based on SLAs, Resolve issues based on SLAs, Prioritize issues based on severities, Resolve issues based on severities, Meet customer satisfaction goals monthly", "teamCollaboration" : "Work with client contacts; Work with colleagues; Work with remote team", "problemSolvingSkills" : "Problem-solving; Troubleshoot issues; Resolve issues", "specialRequirements" : "After-hour on-call support coverage rotation may be required", "outcomesObjectives" : "Meet customer satisfaction goals monthly", "qualificationsBasic" : "6 months - 1 year customer service experience, Experience with Windows Operating Systems, Experience with Microsoft Office applications", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "The Mitratech Support team goal is to be passionate about customer success, by providing world class application support through problem-solving, communication and with continuous improvement. We are looking for highly qualified candidates with an interest in enterprise software applications to join our team of skilled support staff. Mitratech’s support organization is a global team with offices in Austin, TX, London and Melbourne. The Application Support role is responsible for providing functional support, with responsibilities that include working with our clients to troubleshoot, document, and resolve issues from the user interface. Candidates will be expected to work both collaboratively with client contacts and colleagues and must have the ability to be self-directed in order to obtain and clearly communicate resolution of the client’s inquiry. The key focus of this role will be to support our clients in the day-to-day operation of Mitratech’s SaaS products, which includes responding/resolving inquiries via tickets, chats, and phone calls to support. Duties & Responsibilities Serve as the first point of contact via phone, chat, email, and web-based support portal to provide solutions Research, troubleshoot, and resolve support issues within response and resolution goals. As needed, identify workarounds and communicate to customers Provide solutions where issues are identified via self-service portal Maintain detailed call and email records for all customer interactions Prioritize and resolve issues based on service level agreements and severities Responsible for meeting customer satisfaction goals monthly After-hour on-call support coverage rotation may be required Any other tasks and duties that might reasonably be required of you Qualifications 6 months - 1 year experience working in a customer service environment You can be committed to help our customers achieve their goals You are strongly self-motivated, have a great curiosity to learn about new things and dive deep to understand what makes things tick You exercise your best judgement and take the action without needing to be told so You are able to manage your own time commitments and work with a remote team to achieve shared goals You are able to mentor, inform, and educate customers as well as members of our own team, above or below you, by distilling the complex and simplifying You can disagree, share your point of view, yet work together with your team if they want to try something different Customer-centric attitude with the ability to make sound decisions based on customer needs and product knowledge Attention to detail with the ability to multi-task and strong organizational skills Experience with Windows Operating Systems and Microsoft Office applications", "summaryDescription" : "Technical Support Engineer at Mitratech. Serve as first point of contact. Provide solutions via phone, chat, email, portal", "postedDate" : "2026-06-16T01:18:59.393", "createdAt" : "2026-06-16T01:18:59.393", "lastUpdated" : "2026-06-16T09:09:26.402", "ingestTimestamp" : "2026-06-16T01:18:59.393", "mongoId" : "6a307a4cf292fd229c03a51c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3055fdf292fd229cf23d10", "title" : "Technical Support Engineer", "company" : "CodeRabbit", "industry" : "Customer Success", "salary" : { "min" : 750000.0, "max" : 1200000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Technical Support Engineer in Bengaluru, India, adjusted for the technology industry and full-time employment." }, "location" : "Australia, Bengaluru", "locations" : [ "Australia, Bengaluru" ], "timestamp" : "2026-06-16T13:39:09.578", "fingerprint" : "d2a2c141f571d263de0e3578ff8f770653efdbfc363af4228e3d9c46227fdafd", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/coderabbit/44e03145-8e77-47be-9423-aec5858902de/application", "externalId" : "44e03145-8e77-47be-9423-aec5858902de", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" }, { "country" : "Australia", "continent" : "oc", "workMode" : "onsite" } ], "locationText" : "Bengaluru, Karnataka, India; Australia", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Manage customer relationships, Drive customer retention, Ensure customer satisfaction, Facilitate customer value realization", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT CODERABBIT CodeRabbit is an innovative research and development company focused on building extraordinarily productive human-machine collaboration systems. Our primary goal is to create the next generation of Gen AI-driven code reviewers: a symbiotic partnership between humans and advanced algorithms that significantly outperforms individual engineers. We combine language models with human ingenuity to push the boundaries of software development efficiency and quality. Role Overview At CodeRabbit, we're seeking exceptional problem-solvers who thrive on untangling complex technical challenges and have a passion for helping customers to get the most from our AI-powered code review tool. As a Product Advocate, you'll be the bridge between cutting-edge AI technology and the developers who rely on it, providing expert guidance through support channels and real-time communication platforms, advocating for the product! You'll tackle the kinds of questions that don't have obvious answers - from intricate edge cases in our AI's code reviews to helping teams optimize their review workflows. We're looking for someone who can not only resolve these challenges but also help establish the gold standard for what a master product advocacy looks like in the emerging field of AI-assisted development. Your insights from the front lines will be invaluable in shaping our product's evolution. By gathering real-world feedback and patterns from developer interactions, you'll help us refine product, streamline the code review experience. Key Responsibilities 1. Work directly with our customers to troubleshoot, debug, reproduce and resolve complex technical issues. 2. Educate customers on the best product usage, ensuring they maximize the value out of it. 3. Setup Zoom calls with customers to resolve issues, improve their experience, and enhance product adoption. 4. Support the sales team in customer conversion and retention efforts. 5. Work with our developers to identify defects and opportunities for product improvement. 6. Improve the serviceability of the product by testing new features and developing tools to scale our deployments and auto-support infrastructure. 7. Provide an analysis of our existing customer base to avoid and minimize risks in the install base. 8. Define and inspire changes to our product with our development engineering team based on feedback from customers and partner implementations. 9. Develop and contribute to internal and external knowledge bases and drive continuous improvement in everything we do. 10. Provide support on weekdays and off-hours on an as-needed and scheduled rotational basis. 11. Be a champion for our customers. Go above and beyond to ensure customers are getting the most out of their investment in CodeRabbit. Qualifications 1. Bachelor's degree in Computer Science or related field. 2. At least 2 years in a technical support, software engineering, or customer-facing technical role. 3. Excellent written and verbal communication skills; you are able to work with a wide variety of geographically distributed customers and solve their problems. 4. Customer Obsession – you are passionate about delivering a high-quality customer experience and helping convert customers from trial users to paid users. You judge our own success by the success of the team and the happiness of our customers. 5. Strong understanding of software development principles, version control systems (particularly Git), and other developer tools. 6. Proficiency in at least one programming language. 7. Experience with code review processes and tools. 8. Excellent problem-solving skills with the ability to debug complex technical issues. 9. Ability to work independently and collaboratively in a fast-paced environment. 10. Experience with ticketing systems and CRM tools is a plus. 11. Ability to manage multiple priorities and adapt to changing requirements. Our Values - \uD83E\uDD1D Collaborative Humans: Prioritizing collective intelligence - \uD83D\uDE80 Fearless Innovators: Turning obstacles into growth opportunities - \uD83D\uDCAA Persistent, Passionate Developers: Thriving on complex, long-term challenges - \uD83C\uDFAF Impact-Driven Creators: Crafting intuitive tools for developers - \uD83E\uDDE0 Rapid Learners and Un-learners: Adapting quickly in our fast-paced technological world What We Offer 1. Work on cutting-edge technology with real-world impact 2. Collaborative and innovative environment 3. Competitive salary, equity, and benefits 4. Professional development opportunities To apply, submit your resume. CodeRabbit is an equal opportunity employer, committed to diversity and inclusion.", "summaryDescription" : "Technical Support Engineer at CodeRabbit. Manage customer relationships. Drive customer retention", "createdAt" : "2026-06-16T00:25:39.649", "lastUpdated" : "2026-06-16T13:39:09.578", "ingestTimestamp" : "2026-06-16T00:25:39.649", "mongoId" : "6a3055fdf292fd229cf23d10", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30666bf292fd229cfb12d2", "title" : "Technical Support Engineer", "company" : "Legion", "industry" : "Technology", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Technical Support Engineer in the US Technology industry, adjusted for remote work." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T10:09:49.265", "fingerprint" : "51040eea47b8d1da9d2a8502774b900c3b6cf83aa86d8bf4da2692dbca3d041d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/legion/jobs/7772246003", "externalId" : "7772246003", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "coreResponsibilities" : "Provide enterprise-grade assistance, Diagnose and troubleshoot software issues, Assist customer administrators", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Technical Support Engineer Remote, United States JOB OVERVIEW As a Technical Support Engineer, you will provide enterprise-grade assistance to Legion customers. You will diagnose and troubleshoot software issues and assist customer administrators and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references. Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information. Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history. Other information such as any information you voluntarily choose to provide in connection with your job application. How We Use Personal Information We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions. With Whom We Share Personal Information We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable): Internally: to other Legion personnel involved in the recruiting and hiring process. Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable. Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency. Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party. Business Transaction Purposes: in connection with the sale, purchase, or merger. How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.", "summaryDescription" : "Technical Support Engineer at Legion. Provide enterprise-grade assistance. Diagnose and troubleshoot software issues", "postedDate" : "2026-06-15T23:29:08.098", "createdAt" : "2026-06-15T23:29:08.098", "lastUpdated" : "2026-06-16T10:09:49.265", "ingestTimestamp" : "2026-06-15T23:29:08.098", "mongoId" : "6a30666bf292fd229cfb12d2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307fd3f292fd229c05e9dd", "title" : "Senior Technical Support Engineer", "company" : "Zscaler", "salary" : { "min" : 170000.0, "max" : 250000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Senior Technical Support Engineer in Wrocław, Poland, adjusted for cybersecurity industry and senior experience level." }, "location" : "Wrocław, POL", "locations" : [ "Wrocław", "POL" ], "timestamp" : "2026-06-16T12:30:05.431", "fingerprint" : "0e67b11846b94b7ce4c4a91e7a100dcb79705c312f97a894cfed47744df92be6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/zscaler/jobs/5159305007", "externalId" : "5159305007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Wrocław", "country" : "Poland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.1263106,16.9781963" } ], "locationText" : "Wrocław, Poland", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : false, "rawDescription" : "About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Senior Technical Support Engineer to join our team. This is an on-site role based in Wroclaw, reporting to the Manager, Technical Support within the Support department. A Senior Technical Support Engineer serves as a high-level technical expert who resolves complex customer issues, ensures the reliability and performance of Zscaler solutions. The role’s overall impact is to strengthen customer trust, reduce downtime, and help customers achieve secure, effective use of Zscaler’s cloud security platform. What you’ll do (Role Expectations) Provide second line phone/email consultation to independently debug complex security/network problems Work with Engineering and assist the customer with testing or troubleshooting Reproduce customer issues to verify problems and provide feedback to Engineering and Operations team Create entries in our technical support online database to document any incident resolution that is not found in our knowledge base Promote a team environment by assisting and contributing to fellow Zscaler employees whenever necessary to enhance the professional development of everyone Who You Are (Success Profile) You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success. You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand. What We’re Looking for (Minimum Qualifications) 1+ years of experience with Networking Network transformation technologies such as MPLS, SD-WAN or WAN Optimization The ability to read packet captures Troubleshooting knowledge, design and implementation experience What Will Make You Stand Out (Preferred Qualifications) A background in Internet and Security technologies such as SWG, Sandboxing, Firewalls, DLP, and VPNs A vendor certification such as CCNA or equivalent A detailed working knowledge of web based security and network infrastructure, Security Proxies, such as NGFW, SSL/IPSec VPNs, and Firewalls #LI-MM8 #LI-HYBRID Zscaler’s salary ranges are benchmarked and determined by role and level. The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for this position across all Poland locations. Individual pay placement within this range is determined based on objective, gender-neutral criteria including job-related skills, relevant experience, and education or training. The base salary range listed for this full-time position excludes commission/bonus/equity (if applicable) and benefits. Base Pay Range 115 500 zł—165 000 zł PLN At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.", "summaryDescription" : "Senior Technical Support Engineer at Zscaler", "postedDate" : "2026-06-16T01:18:00.921", "createdAt" : "2026-06-16T01:18:00.921", "lastUpdated" : "2026-06-16T12:30:05.431", "ingestTimestamp" : "2026-06-16T01:18:00.921", "mongoId" : "6a307fd3f292fd229c05e9dd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Cybersecurity", "llmIndustryConfidence" : 0.98 }, { "id" : "6a307a58f292fd229c03ae79", "title" : "Technical Support Engineer - L1", "company" : "Kaseya", "salary" : { "min" : 950000.0, "max" : 1450000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Technical Support Engineer in Bangalore, India, adjusted for the technology industry and Kaseya's company profile." }, "location" : "IN Bangalore - Tower B", "locations" : [ "IN Bangalore - Tower B" ], "timestamp" : "2026-06-16T09:22:56.294", "fingerprint" : "1e629b85b8bf2cd13e548836b058999c5a5965caa88c41d7d9ace7f072cc28b3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.kaseya.com/careers/jobs/id/5995268004/?gh_jid=5995268004", "externalId" : "5995268004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangalore", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bangalore, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 4, "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike. At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. Job Title: Technical Support Expert - L1 Experience Required: 3 – 4 Years Location s Mode: Bengaluru – On-Site Duration: Full-Time Shift: 24/7 Rotational Shifts Availability: Immediate – 45 days Logistics: Two-way transportation, Food, and other benefits provided Company Description: Kaseya is the leading cloud provider of IT systems management software, offering a complete IT management solution delivered both via cloud and on premises. Kaseya technology empowers MSPs and mid-sized enterprises to proactively manage and control their IT environments remotely, easily, and efficiently from a single platform. Kaseya solutions are in use by more than 10,000 customers worldwide in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more. Kaseya has a presence in over 20 countries. To learn more, please visit http://www.kaseya.com. Job Description To enhance our global support team, we are hiring a Technical Support Engineer – L1 with strong and proven customer service experience in the IT market to be based in our Bangalore, India office. As a Technical Support Engineer – L1, you will build and expand upon our professional excellence in support service to all Kaseya customers, ensuring customer delight by meeting or exceeding internal KPI targets and expectations. With your expertise and passion for problem-solving, you'll play a pivotal role in keeping businesses running smoothly C securely while building lifelong relationships. The successful candidate is expected to maintain a professional, courteous, and customer-first attitude while working on chats, phones C tickets. If you are an overachiever with proven technical support experience who thrives in a fast-paced environment, we want to speak with you. Required Skills Excellent knowledge of major operating systems - Windows, macOS C Familiar with the OSI model C experience troubleshooting Network stack - VLAN, NAT, TCP/IP, DNS, DHCP, HTTP/HTTPS using CLI commands (ping, ipconfig, Nmap, traceroute, etc). Understanding of Encryption - SSL/TLS, Types of Certificates, Encryption Basic Windows Administration, including Active Directory C Group Hands-on experience with Patch Management, Application C System performance Basic system log analysis beyond Event Viewer (e.g., /var/log/, application logs). Ability to read/write SQL Experience with Antivirus, Antimalware, Defender, EDR, MDR tools and Familiar with Windows firewall concepts, including rule Excellent written and verbal communication Preferred Industry-accepted certifications or equivalent work experience in one or more of the following areas: CompTIA A+ CompTIA Network+ CompTIA Server+ CompTIA Security+ MCP, MCTS, or MCIT CCNA Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.", "summaryDescription" : "Technical Support Engineer - L1 at Kaseya", "postedDate" : "2026-06-16T01:20:53.309", "createdAt" : "2026-06-16T01:20:53.309", "lastUpdated" : "2026-06-16T09:22:56.294", "ingestTimestamp" : "2026-06-16T01:20:53.309", "mongoId" : "6a307a58f292fd229c03ae79", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c967d74d8ee00a098fbd4", "title" : "Field Service Technical Specialist", "company" : "Geotab", "industry" : "Technology", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Field Service Technical Specialist in the Technology industry in Australia, adjusted for remote work." }, "location" : "Remote - Australia", "locations" : [ "Remote - Australia" ], "timestamp" : "2026-06-16T02:59:10.887", "fingerprint" : "4f50e25906c2739b526903fc98959c1b14ed3125933291a4198d23a7cdf00274", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/geotab/jobs/5233690008", "externalId" : "5233690008", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Australia", "continent" : "oc", "workMode" : "remote" } ], "locationText" : "Australia", "technicalSkills" : "OBD, CAN communications, SAE vehicle standards, Serial data interfaces, Hardware/software integration, Database systems, Data set analysis, Automotive electronics", "professionalSkills" : [ "Technical expertise", "Quality assurance", "Customer service", "Relationship building" ], "hardSkillsList" : [ "Telematics", "Installation standards", "Product field validation", "Site visits", "Pilot programs", "Installation audits", "Installer certification", "Technical documentation", "Installation guides", "Technical specifications", "Data requirements", "Live installations", "Demonstrations", "Training engagements", "Photo content", "Video content" ], "hardSkills" : [ { "name" : "Telematics", "level" : "intermediate" }, { "name" : "Installation standards", "level" : "intermediate" }, { "name" : "Product field validation", "level" : "intermediate" }, { "name" : "Site visits", "level" : "intermediate" }, { "name" : "Pilot programs", "level" : "intermediate" }, { "name" : "Installation audits", "level" : "intermediate" }, { "name" : "Installer certification", "level" : "intermediate" }, { "name" : "Technical documentation", "level" : "intermediate" }, { "name" : "Installation guides", "level" : "intermediate" }, { "name" : "Technical specifications", "level" : "intermediate" }, { "name" : "Data requirements", "level" : "intermediate" }, { "name" : "Live installations", "level" : "intermediate" }, { "name" : "Demonstrations", "level" : "intermediate" }, { "name" : "Training engagements", "level" : "intermediate" }, { "name" : "Photo content", "level" : "intermediate" }, { "name" : "Video content", "level" : "intermediate" } ], "majorSkills" : "Vehicle telematics, Installation standards, Product field validation, Technical support", "majorSkillsList" : [ "Vehicle telematics", "Installation standards", "Product field validation", "Technical support" ], "coreResponsibilities" : "Deliver technical support, Provide quality assurance, Provide design input, Conduct site visits, Support telemetry projects, Support pilot programs, Perform installation audits, Ensure installation partners meet standards, Create installer certification programs, Maintain installer certification programs, Develop technical documentation, Develop installation guides, Support customers with technical specifications, Support resellers with data requirements, Perform live installations, Produce photo content, Produce video content", "teamCollaboration" : "New Product team; Learning specialization", "domainKnowledge" : "Vehicle telematics; Automotive industry; SAE vehicle standards; Serial data interfaces", "domainList" : [ "vehicle-telematics", "automotive-industry", "sae-vehicle-standards", "serial-data-interfaces" ], "domainSpecificKnowledge" : [ "Vehicle telematics", "Automotive industry", "SAE vehicle standards", "Serial data interfaces" ], "communicationSkills" : "Technical documentation; Installation guides", "documentationSkills" : "Technical documentation; Installation guides", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "International travel", "qualificationsBasic" : "3–5 years installation field service specialist experience, Experience with OBD and CAN communications, Experience with hardware/software integration, Knowledge of database systems, Analyzing data sets, Proficiency in automotive electronics, Ability to travel internationally", "qualificationsPreferred" : "Specialization in electronics, Specialization in industrial management, Specialization in a related field", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Field Service Technical Specialist who will be responsible for supporting customers, installation partners, and internal teams with technical expertise in vehicle telematics, installation standards, and new product field validation. If you love hands-on technical work, building relationships, and driving quality in the field — and are keen to join an industry leader — we would love to hear from you! What you'll do: As a Field Service Technical Specialist, your key area of responsibility will be delivering technical support and quality assurance across Geotab's installation and field services ecosystem. You will be responsible for providing design input to the New Product team, conducting site visits to support telemetry projects and pilot programs, performing installation audits, and ensuring installation partners meet Geotab's quality standards. You will also need to create and maintain installer certification programs, develop technical documentation and installation guides, and support customers and resellers with technical specifications and data requirements. When required, you will perform live installations as part of demonstrations or training engagements and produce photo and video content for installation guides in collaboration with the Learning specialization in electronics, industrial management, or a related field highly valued. 3–5 years of previous experience working as an installation field service specialist in Telematics, the Automotive industry, or equivalent. Experience with OBD and CAN communications, SAE vehicle standards, and serial data interfaces. Experience with hardware/software integration, database systems, and data set analysis required. Knowledge of database systems and analyzing data sets. Experience managing 3rd party contractor relationships and outstanding customer service skills and ability to quickly develop rapport with customers and partners. Proficiency in automotive electronics, with in-depth knowledge of components, testing equipment, and hand tools. Knowledge of communications systems passport required and ability to travel internationally. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. How we work: At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice.", "summaryDescription" : "Field Service Technical Specialist at Geotab. Skills: Vehicle telematics, Installation standards, Product field validation, Technical support. Deliver technical support. Provide quality assurance", "postedDate" : "2026-06-14T20:10:05.089", "createdAt" : "2026-06-14T20:10:05.089", "lastUpdated" : "2026-06-16T02:59:10.887", "ingestTimestamp" : "2026-06-14T20:10:05.089", "mongoId" : "6a2c967d74d8ee00a098fbd4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Telematics", "Installation standards", "Product field validation", "Site visits", "Pilot programs", "Installation audits", "Installer certification", "Technical documentation", "Installation guides", "Technical specifications", "Data requirements", "Live installations", "Demonstrations", "Training engagements", "Photo content", "Video content", "Vehicle telematics", "Technical support", "Technical expertise", "Quality assurance", "Customer service", "Relationship building", "Automotive industry", "SAE vehicle standards", "Serial data interfaces" ], "skillCount" : 25, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7e7974d8ee00a0952957", "title" : "Field Technical Service Specialist", "company" : "Hankook Tire America Corp.", "salary" : { "min" : 70000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Mid-seniority Field Technical Service Specialist in Grand Prairie, United States, adjusted for industry and company size." }, "location" : "Nashville, Tennessee, United States", "locations" : [ "Nashville", "Tennessee", "United States" ], "timestamp" : "2026-06-16T01:01:06.728", "fingerprint" : "2a851256adb78a4fe0b3bdc4baffec06f0584c9a3412df4a3fae535b0569b126", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/hankooktireamericacorp/jobs/5256894008", "externalId" : "5256894008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Grand Prairie", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7459645,-96.9977846" } ], "locationText" : "Grand Prairie, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 4, "rawDescription" : "Company Overview Hankook Tire & Technology is a global leader in high-performance tire manufacturing, founded in 1941 and headquartered in Seoul, South Korea. As the world’s seventh-largest tire producer, Hankook operates advanced manufacturing facilities and offices in North America, including its U. S. headquarters in downtown Nashville, TN, and a state-of-the-art production plant in Clarksville, TN. The company delivers innovative tire solutions for passenger vehicles, trucks, motorsports, and original equipment manufacturers (OEMs) worldwide. Global Innovation: Pioneering innovative technologies and eco-friendly manufacturing practices. Career Growth: Opportunities for internal mobility, leadership development, and continued learning. Employee-Focused Benefits: Competitive health coverage, 401(k) with match, paid time off, ten paid holidays per year and employee discounts on tires. Inclusive Culture: Committed to diversity, teamwork, and sustainability Position Identification Job Title – Field Technical Service Specialist – South Report to – Field Service Unit Manager Location - Grand Prairie, Texas Job Purpose Hankook Tire’s Technical Services Department works in after-sales service, warranty, and quality related roles. This position will be responsible to regularly interact with Hankook’s customers (distributors, dealers, and end-users) and internal staff regarding company products and warranties. Regularly travels to Hankook dealers, distributors, and Hankook’s own facilities to inspect tires returned for warranty and/or quality issues and communicates with all necessary parties about findings. The position receives and answers simple to complex inquiries and complaints for all Hankook products through specialized technical knowledge of products and usage. This position will work at Hankook’s TX Regional Distribution Center, located in Grand Prairie, TX (75050), and regularly travel. Key Accountabilities Responsible for inspections and communcations about Warranty and Quality items to internal staff and external customers in South area. Receive and answer simple to complex customer inquiries for all Hankook products through specialized technical knowledge of products and usage. Inspect return tires by physically visiting warehouses, dealers, and fleets, or by doing photo inspection. Regular travel for company and/or dealer meetings, market surveys, and for field related issues Researches and obtains resolution of a variety of customer complaints and issues. Keep up with the competitors’ products information and tire industry regulations. Any other duties/responsibilities as assigned by Management Core Competencies Professionalism Planning Communication Organizational Skills Attention to detail Interpersonal Skills Willing to travel (75%) Proficient in Microsoft Office (Outlook, Excel, Word, and Power Point) Computer Literate Self-Starter Qualifications High School diploma required Bachelor degree preferred, ideally in engineering or science At least 4 years of relevant experience in Tire and/or Automotive industries Strong oral and written communication ability Customer service experience preferred Must be able to work in a result-oriented, fast-paced environment as part of team Must have a valid driver's license and have reliable transportation (personal vehicle for travel) Intermediate to advanced Microsoft Office capabilities Located in the South within commuting distance to Grand Prairie, Texas DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Hankook Tire is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.", "summaryDescription" : "Field Technical Service Specialist at Hankook Tire America Corp.", "postedDate" : "2026-06-14T20:06:02.175", "createdAt" : "2026-06-14T20:06:02.175", "lastUpdated" : "2026-06-16T01:01:06.728", "ingestTimestamp" : "2026-06-14T20:06:02.175", "mongoId" : "6a2c7e7974d8ee00a0952957", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30514df292fd229cefe17c", "title" : "Technical Support Engineer - EMEA", "company" : "LaunchDarkly", "industry" : "SaaS", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Technical Support Engineer in London, UK, with 2+ years of experience in the SaaS industry, adjusted for company size and full-time employment." }, "location" : "London, England, United Kingdom", "locations" : [ "London", "England", "United Kingdom" ], "timestamp" : "2026-06-16T09:01:28.083", "fingerprint" : "1b2b2b5646d8312c98190bdcf31b30dab06177e75d006ef92a93373c36635296", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/launchdarkly/jobs/7770572003", "externalId" : "7770572003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "experienceMinYears" : 2, "professionalSkills" : [ "Customer relationship management", "Technical troubleshooting", "Client advocacy" ], "hardSkillsList" : [ "Customer support", "Account management" ], "hardSkills" : [ { "name" : "Customer support", "level" : "intermediate" }, { "name" : "Account management", "level" : "intermediate" } ], "majorSkills" : "Customer Success, Client Retention", "majorSkillsList" : [ "Customer Success", "Client Retention" ], "coreResponsibilities" : "Manage a portfolio of customers, Build and maintain strong customer relationships, Ensure customer satisfaction and retention, Onboard new customers effectively, Provide proactive support and guidance, Identify and address customer needs, Drive adoption and value realization, Gather customer feedback for product improvement, Collaborate with sales and product teams, Act as a customer advocate internally", "teamCollaboration" : "Sales teams; Product teams", "domainKnowledge" : "Customer Success Management", "domainList" : [ "customer-success-management" ], "domainSpecificKnowledge" : [ "Customer Success Management" ], "toolProficiency" : [ "CRM software" ], "communicationSkills" : "Customer communication", "problemSolvingSkills" : "Customer issue resolution", "outcomesObjectives" : "Achieve high customer satisfaction scores; Maintain strong customer retention rates; Drive customer adoption of products; Increase customer lifetime value", "qualificationsBasic" : "2+ years of experience in a customer-facing role, Experience with CRM software, Excellent communication skills", "qualificationsPreferred" : "Experience in the SaaS industry, Familiarity with technical support tools, Bachelor's degree in a related field", "remoteFriendly" : false, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Job: As a Technical Support Engineer, you will report to the EMEA Technical Support Manager and resolve technically complex customer issues while working across departments to improve the customer experience. You will collaborate with other Technical Support Engineers to solve customer problems creatively while deepening your technical skills. You are committed to inclusion and motivated to work with a team that embraces diversity, and you value opportunities to grow. LaunchDarkly is a growing software company with a bold mission carried out by a diverse, global team, and we're looking for someone like you to help us continue to scale. We offer a strong compensation package including equity and benefits, remote-flexible working, and excellent salaries. We believe every software team can benefit from feature management, and we want your help making that vision a reality. If you're curious about improving the lives and work of software developers worldwide, this role will be a great fit. Responsibilities: Apply working knowledge of the LaunchDarkly platform including SDKs and integration patterns to resolve a variety of routine and moderate-complexity customer issues Resolve customer issues using established troubleshooting practices; escalate non-routine or ambiguous cases with a recommended course of action Analyze support case trends to identify recurring issues and recommend improvements to internal workflows or tooling Develop technical depth in platform and integrations to expand the range of issues you can resolve independently Typically requires a minimum of 2 years of experience in a customer-facing technical role Qualifications: Knowledgeable in programming concepts and fluent in at least one language (e.g., Node.js, PHP, Java) Passionate about learning and applying that knowledge to solving customer issues and advocating for customer success 2 or more years of related or equivalent professional experience, which may include experience gained through related work, education, or training Based in the UK, with preferred working hours aligned to EMEA business hours About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare \"big-bang\" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from \"Verified Recruiter\" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.", "summaryDescription" : "Technical Support Engineer - EMEA at LaunchDarkly. Skills: Customer Success, Client Retention. Manage a portfolio of customers. Build and maintain strong customer relationships", "postedDate" : "2026-06-15T23:15:32.191", "createdAt" : "2026-06-15T23:15:32.191", "lastUpdated" : "2026-06-16T09:01:28.083", "ingestTimestamp" : "2026-06-15T23:15:32.191", "mongoId" : "6a30514df292fd229cefe17c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Customer support", "Account management", "Customer Success", "Client Retention", "Customer relationship management", "Technical troubleshooting", "Client advocacy", "Customer Success Management", "CRM software" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305ed1f292fd229cf746d6", "title" : "Customer Director (Maritime)", "company" : "Faculty", "industry" : "Defence", "salary" : { "min" : 120000.0, "max" : 180000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Customer Success in the Technology industry in London, UK, adjusted for seniority and company size." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T09:24:24.290", "fingerprint" : "71b1b199348ccc3454bb1420bdef16aa80fb9db1deffa4249b084e8e3a6fa974", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/faculty/3984cd9a-b51a-4704-b3d5-d5ae1c747bb5/application", "externalId" : "3984cd9a-b51a-4704-b3d5-d5ae1c747bb5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "professionalSkills" : [ "Strategic entrepreneurship", "Commercial flair", "Market presence building", "Deal process management", "Revenue target achievement", "Procurement process navigation", "Solution development" ], "hardSkillsList" : [ "AI solution development", "Data-driven proposition development" ], "hardSkills" : [ { "name" : "AI solution development", "level" : "intermediate" }, { "name" : "Data-driven proposition development", "level" : "intermediate" } ], "majorSkills" : "Sales lifecycle management, Client relationship management, AI solutions", "majorSkillsList" : [ "Sales lifecycle management", "Client relationship management", "AI solutions" ], "coreResponsibilities" : "Lead creation and growth of dedicated unit, Act as strategic entrepreneur, Build market presence, Bridge gap between AI and naval needs, Secure high-stakes partnerships, Oversee multidisciplinary teams, Lead identification and acquisition of high-value maritime accounts, Establish and scale new sub-business unit, Drive significant revenue growth, Own full sales lifecycle, Execute complex contract negotiations, Execute pricing negotiations, Cultivate strategic relationships with senior stakeholders, Unlock long-term partnership opportunities, Develop innovative AI propositions, Develop data-driven propositions, Solve specific maritime operational challenges, Demonstrate clear, measurable value, Oversee delivery of sophisticated technology projects, Ensure high-quality outcomes, Maintain client satisfaction, Mentor growing team, Coach growing team, Foster professional development, Collaborate with technical experts, Translate complex maritime requirements, Support critical decision-making", "teamCollaboration" : "Multidisciplinary teams; Technical experts", "domainKnowledge" : "Maritime domain; Naval needs; Defence sector; Royal Navy; NATO/AUKUS; National security", "domainList" : [ "maritime-domain", "naval-needs", "defence-sector", "royal-navy", "nato-aukus", "national-security" ], "domainSpecificKnowledge" : [ "Maritime domain", "Naval needs", "Defence sector", "Royal Navy", "NATO/AUKUS", "National security" ], "communicationSkills" : "Explain strategic value", "problemSolvingSkills" : "Turn operational needs into AI solutions", "specialRequirements" : "Willing to work onsite, Eligible for DV clearance", "outcomesObjectives" : "Deliver transformational capability; Achieve ambitious revenue targets", "qualificationsBasic" : "Deep domain expertise in maritime sector, Success in commercial technology role, Proven track record managing complex deal processes, Meeting ambitious revenue targets, Strategic thinker, Entrepreneurial spirit, Compelling communicator, Leadership maturity", "qualificationsPreferred" : "Eligible for UK Security Vetting DV clearance", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "WHY FACULTY? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here https://faculty.ai/impact. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. ABOUT THE TEAM Our Defence team is focused on building and embedding human-centered AI solutions which give our nation a competitive edge in the defence sector. We collaborate with our clients to bring ethical, reliable and cutting-edge AI to high-stakes situations and maintain the balance of global powers essential to our liberty. Because of the nature of the work we do with our Government clients, you will need to be eligible for United Kingdom Security Vetting's DV (Developed Vetting) clearance and willing to work on site with our clients from time to time. ABOUT THE ROLE As a Customer Director for Maritime Defence, you will lead the creation and growth of a dedicated unit focused on solutions for customers in the Royal Navy, NATO/AUKUS and broader maritime domain. You will act as a strategic entrepreneur, building our market presence and bridging the gap between cutting-edge AI and mission-critical naval needs. By blending deep domain expertise with commercial flair, you will secure high-stakes partnerships and oversee multidisciplinary teams to ensure our technology delivers transformational capability for national security. WHAT YOU'LL BE DOING: - Leading the identification and acquisition of high-value maritime accounts to establish and scale a new sub-business unit within our Defence portfolio. - Driving significant revenue growth by owning the full sales lifecycle, from initial market creation to executing complex contract and pricing negotiations. - Cultivating deep, strategic relationships with senior stakeholders across the Navy, MOD, NATO/AUKUS and maritime industry to unlock long-term partnership opportunities. - Developing innovative AI and data-driven propositions that solve specific maritime operational challenges and demonstrate clear, measurable value. - Overseeing the delivery of sophisticated technology projects, ensuring high-quality outcomes and maintaining ultimate responsibility for client satisfaction. - Mentoring and coaching a growing team of commercial and delivery professionals, fostering their development in a fast-paced, high-growth environment. - Collaborating with technical experts to translate complex maritime requirements into scalable AI solutions that support critical decision-making. WHO WE'RE LOOKING FOR: - You bring deep domain expertise in the maritime sector, likely gained through time in the Navy or closely related environments, followed by success in a commercial technology role. - You possess a proven track record of managing complex deal processes and meeting ambitious revenue targets within a professional services or high-growth tech setting. - You are a strategic thinker who can navigate the unique procurement processes of the defence sector and turn operational needs into concrete AI solutions. - You demonstrate an entrepreneurial spirit, comfortable starting projects from the ground up and getting \"hands-on\" to ensure the success of a new business area. - You are a compelling communicator, able to build trust with senior stakeholders and explain the strategic value of technology without getting lost in jargon. - You have the leadership maturity to work collaboratively within a multidisciplinary team, maintaining a focus on collective success and a high-performance culture. THE INTERVIEW PROCESS 1. Talent Team Screen (30 minutes) 2. Introduction to Hiring Manager (60 minutes) 3. Case Study Interview (60 minutes) 4. Culture and Leadership Interview (60 minutes) OUR RECRUITMENT ETHOS We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: - Unlimited Annual Leave Policy - Private healthcare and dental - Enhanced parental leave - Family-Friendly Flexibility & Flexible working - Sanctus Coaching - Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.", "summaryDescription" : "Customer Director (Maritime) at Faculty. Skills: Sales lifecycle management, Client relationship management, AI solutions. Lead creation and growth of dedicated unit. 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Successful candidate will, amongst others: Ensure that locomotive servicing are completed in a timely manner, safely and to the agreed Maintenance Instructions (MI’s); Provide trouble shooting advice to maintenance technical personnel; Work closely with Reliability Engineers to improve key locomotive performance KPI’s; Ensures material is provided by the Wabtec material management team ‘Just in Time’ (JIT) for all maintenance opportunities; Works closely with the other relevant stakeholders to ensure all locomotives that depart customer maintenance shops are best prepared to complete 100% successful journeys; Engage and discuss Wabtec technical products with customer and subcontracting team to improve reliability / productivity and other KPIs. This role will be based in Guinea near the port of Morebaya on a rotational basis(FIFO) of 60 days on and 15 days off. The operation is 24/7 running two 12 hour shifts. Accommodation will be provided at the facility. Mobilization and demobilization, air and land transportation will be provided. This role will be eligible for an assignment allowance and overtime. Main Duties: Reporting directly to the Lead Technical Advisor this role will; * Respond and execute on requests for planned and unplanned maintenance, troubleshooting, failure analysis, field modification oversight, issue feedback and engineering support; * Providing training and assistance to customers and subcontractor on product maintenance, troubleshooting and repair to ensure maintenance best practice compliance and according to Wabtec MIs. * Ensure that Maintenance management system is accurately updated during assigned shift. * Track and forecast material and consumables usage * Track product performance metrics and issue recommendations for continuous improvement. * Coordinating implementation of field modifications and monitor effectiveness. * Performing joint investigation of failed components. * Interaction with Wabtec teams worldwide on technical issues, product development and training. * Participate during Wabtec Internal and external reporting * Ensure timely resolution of customer issues and customer satisfaction * Develop a deep understanding of the customer’s business to identify opportunities for account growth and improvements * Participate and contribute during EHS initiatives to ensure work is conducted in a safely manner. Desired Characteristics * Proven analytical and organizational ability. * Ability to lead initiatives of moderate scope and impact. * Effective problem identification and solution skills * Lean/Six Sigma certification * High level of dependability, a great attitude, and an ability to work well with a team towards achieving common goal. * Proven ability to work well withing a diverse team. ## Qualifications Minimum Requirements * Bachelors’ Degree in a Technical discipline from an accredited College or University. * Minimum of 5 years in customer facing locomotive services role- Wabtec locomotives * L1 Locomotive Technical Training certification * Experience, willingness, and ability to work in shop environment and to work various shifts on various days as required. * Understanding of Wabtec Maintenance and Material management processes and systems. * Strong leadership and Interpersonal skills * Ability to interface with different levels of internal and external stakeholders. * Fluent in English, French or Mandarin ## Additional Information What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com. Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.", "summaryDescription" : "Field Service and Technical Advising Specialist at Wabtec. Skills: Mechanical design, Electrical design, Control systems. Design mechanical components. 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Stassney Hq - Main (SHQMAIN)
6230 East Stassney Lane
Austin, 78744

, Stassney Hq - Main" ], "timestamp" : "2026-06-16T05:18:44.804", "fingerprint" : "f276b230793b58da419325bdb1d3b1266797b2eb2353d8694375743d4861c4b0", "source" : "taleo", "language" : "en", "applyUrl" : "https://fa009.taleo.net/careersection/ex/jobdetail.ftl?job=42748", "externalId" : "42748", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "INTERNSHIP", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "TxDOT urges students to stop their Internship search and focus on TxDOT’s Career pages. Annually, over 500 College and High School students from across Texas and beyond select the Texas Department of Transportation, (TxDOT) as their employer of choice. For them, it’s a dream come true, a coveted accomplishment. Did you know that members of our Executive Leadership team, including our Executive Director, were summer interns at TxDOT? A paid internship is a great opportunity to: explore what TxDOT has to offer to the citizens of Texas, expand your knowledge acquired from school, and possibly serve as a gateway to future job opportunities with the agency. It is no surprise that many students choose to come back to TxDOT year-after-year to rejoin our team. At TxDOT, you will join a diverse workforce that is passionate about their careers. You have nothing to lose and lots to gain such as invaluable work experience that can carry you into the future. 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The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with Datadog’s Premier Customers via standard technical support channels, but are also involved with cadence calls, demos/presentations, conferences, and various side projects. You will work directly with Datadog’s Premier Customer base, and will be immersed in a fast-paced environment where you will be challenged, but will also immediately witness your contributions to Datadog and to our customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Respond to client requests (phone / chat / tickets) on our fast paced team while continuing to educate our clients on the use of the platform Develop relationships with our Premier Customers, working hand-in-hand to truly know their distinct environment Reproduce issues and dive into the 600+ integrations that Datadog works with Build out documentation and knowledge based articles for a variety of technology Drive product conversations based on needs and problems learned during client interactions Participate in routine health check meetings with Premier Customers Work from a Datadog office 3 - 5 days per week Who You Are: Experienced in multi-channel technical support at a SaaS company (2+ years of related experience) A tinkerer with some programming experience and a basic knowledge of Linux Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach A decision maker but know when the decision should be escalated Have been in a Premium/Enterprise technical support role previously Knowledgeable of current infrastructure and monitoring solutions and technologies Able to work a rotating schedule that requires weekend availability Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Generous global benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $81,000—$119,000 USD About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.", "summaryDescription" : "Technical Support Engineer 2, Premier at Datadog. Skills: Technical support, Customer success. Respond to client requests. Educate clients on platform use", "postedDate" : "2026-06-15T23:22:50.341", "createdAt" : "2026-06-15T23:22:50.341", "lastUpdated" : "2026-06-16T08:01:20.811", "ingestTimestamp" : "2026-06-15T23:22:50.341", "mongoId" : "6a30602ef292fd229cf87451", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Technical support", "Critical thinking", "Customer success", "Client-centric approach", "Datadog integrations", "Infrastructure solutions", "Monitoring solutions", "Monitoring technologies" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0d826358b93c861e9633e5", "title" : "Electromechanical Field & Technical Support Technician", "company" : "Pro beam", "industry" : "Manufacturing", "salary" : { "min" : 35.0, "max" : 40.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Lombard, IL", "locations" : [ "Lombard", "IL" ], "timestamp" : "2026-06-15T23:08:52.706", "fingerprint" : "c3dad48dd10c627b102bc74dfada787269a803bdcafc4558c562c787c769f71e", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://german-american-chambers-of-commerce.breezy.hr/p/84437844b9fc-electromechanical-field-technical-support-technician-industrial-automation-equipment", "externalId" : "84437844b9fc", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lombard", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8864687,-88.0201536" } ], "locationText" : "Lombard, Illinois, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide technical support, Perform field service", "domainKnowledge" : "Electron beam technology; Industrial automation", "domainList" : [ "electron-beam-technology", "industrial-automation" ], "domainSpecificKnowledge" : [ "Electron beam technology", "Industrial automation" ], "specialRequirements" : "Project-based travel, Approximately 50% travel", "workSiteFlexibility" : "Onsite", "rawDescription" : "Location: Lombard, IL Travel: Project-based / approximately 50% Compensation: $35–40/hour + overtime About the Company Pro beam is a global leader in electron beam technology, delivering advanced welding and additive manufacturing solutions for demanding industrial and research applications for m", "summaryDescription" : "Electromechanical Field & Technical Support Technician at Pro beam. Provide technical support. Perform field service", "createdAt" : "2026-06-14T19:40:53.629", "lastUpdated" : "2026-06-15T23:08:52.706", "ingestTimestamp" : "2026-06-14T19:40:53.629", "mongoId" : "6a0d826358b93c861e9633e5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 72800, "salaryAnnualMax" : 83200, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Electron beam technology", "Industrial automation" ], "skillCount" : 2, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30511af292fd229cefa5c9", "title" : "Senior Technical Consultant – Salesforce Field Service", "industry" : "IT", "salary" : { "min" : 185000.0, "max" : 280000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Technical Consultant in Brazil, adjusted for the technology industry and remote work." }, "location" : "Brazil", "locations" : [ "Brazil" ], "certifications" : [ "Salesforce Architect certifications", "Salesforce Field Service Consultant certification" ], "timestamp" : "2026-06-16T12:42:09.459", "fingerprint" : "fd06918f2ee53f1ce6bc1c18cf6e75d967da389e223fce96a1fbd1b232fe05c2", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/babf6fbe-792b-44a6-9d98-54155c78f321/apply", "externalId" : "babf6fbe-792b-44a6-9d98-54155c78f321", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Brazil", "continent" : "sa", "workMode" : "remote" } ], "locationText" : "Brazil", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Salesforce, Apex, Lightning Web Components, Integrations, OmniStudio, FlexCards, OmniScripts, DataRaptors, Integration Procedures", "professionalSkills" : [ "Solution design", "Technical roadmaps", "Solution architecture", "Technical documentation", "Client advisory" ], "hardSkillsList" : [ "Field service design", "Dispatching solutions", "Scheduling solutions", "Mobile workforce solutions", "Field operations solutions", "Salesforce development", "Salesforce implementations" ], "softSkillsList" : [ "Mentorship", "Leadership" ], "hardSkills" : [ { "name" : "Field service design", "level" : "intermediate" }, { "name" : "Dispatching solutions", "level" : "intermediate" }, { "name" : "Scheduling solutions", "level" : "intermediate" }, { "name" : "Mobile workforce solutions", "level" : "intermediate" }, { "name" : "Field operations solutions", "level" : "intermediate" }, { "name" : "Salesforce development", "level" : "intermediate" }, { "name" : "Salesforce implementations", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentorship" }, { "name" : "Leadership" } ], "majorSkills" : "Salesforce Field Service, Solution Architecture, Client Consulting", "majorSkillsList" : [ "Salesforce Field Service", "Solution Architecture", "Client Consulting" ], "coreResponsibilities" : "Act as Salesforce Field Service SME, Design dispatching solutions, Design scheduling solutions, Design mobile workforce solutions, Design field operations solutions, Lead discovery sessions, Gather business requirements, Translate requirements to Salesforce solutions, Design end-to-end architectures, Deliver technical development, Support complex Salesforce implementations, Collaborate with project managers, Define scope, Define estimates, Define technical roadmaps, Define delivery plans, Ensure technical alignment, Provide mentorship, Guide junior consultants, Guide developers, Guide administrators, Produce technical documentation, Support knowledge sharing, Act as trusted advisor, Present solutions, Explain technical trade-offs", "teamCollaboration" : "Cross-functional teams; International consulting", "projectManagementSkills" : [ "Roadmap planning", "Delivery planning" ], "domainKnowledge" : "Salesforce platform; Sales Cloud; Service Cloud; Experience Cloud; Industry Clouds", "domainList" : [ "salesforce-platform", "sales-cloud", "service-cloud", "experience-cloud", "industry-clouds" ], "domainSpecificKnowledge" : [ "Salesforce platform", "Sales Cloud", "Service Cloud", "Experience Cloud", "Industry Clouds" ], "toolProficiency" : [ "Salesforce", "OmniStudio" ], "communicationSkills" : "English communication; Workshop leadership; Stakeholder presentations; Business terms explanation", "documentationSkills" : "Technical documentation", "continuousLearning" : "Continuous learning support; Sponsored certifications", "innovationCreativity" : "AI tools for productivity", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "5+ years Salesforce solutions, Hands-on Salesforce Field Service, Client-facing consulting, Solution architecture, Technical lead roles, Salesforce platform capabilities, Declarative development, Programmatic development, English communication skills, Complex consulting environments", "qualificationsPreferred" : "Salesforce Architect certifications, OmniStudio familiarity, Salesforce Field Service Consultant certification, Industry Clouds experience, Leveraging AI tools", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Act as a Salesforce Field Service subject matter expert, designing solutions for dispatching, scheduling, mobile workforce, and field operations. Lead discovery sessions with clients to gather business requirements and translate them into scalable Salesforce solutions. Design end-to-end architectures across Salesforce platforms, including Sales, Service, Experience Cloud, and related products. Deliver hands-on technical development and support complex Salesforce implementations using best practices. Collaborate with project managers to define scope, estimates, technical roadmaps, and delivery plans. Ensure alignment between technical execution and overall solution architecture throughout project delivery. Provide mentorship and guidance to junior consultants, developers, and administrators. Produce clear technical documentation and support knowledge sharing across teams. Act as a trusted advisor to clients, presenting solutions and explaining technical trade-offs in business terms. Requirements: 5+ years of experience designing and delivering Salesforce-based solutions. Strong hands-on experience with Salesforce Field Service implementations. Background in client-facing consulting, solution architecture, or technical lead roles. Solid understanding of Salesforce platform capabilities (Sales, Service, Experience Cloud, etc.). Experience with declarative and programmatic development (Apex, Lightning Web Components, integrations). Strong English communication skills, with ability to lead workshops and present to stakeholders. Experience working in complex, multi-stakeholder consulting environments. Salesforce Architect certifications (Application Architect or System Architect) are a plus. Familiarity with OmniStudio (FlexCards, OmniScripts, DataRaptors, Integration Procedures) is a plus. Plus: Salesforce Field Service Consultant certification and experience with Industry Clouds. Strong problem-solving, communication, and stakeholder management skills. Nice to have: experience leveraging AI tools for productivity and solution design. Benefits: Fully remote, async-friendly work environment. Compensation in USD. Paid time off, holidays, and family leave. Sponsored certifications and continuous learning support. Opportunity to work on advanced Salesforce Field Service implementations. Collaborative and international consulting environment. Strong career growth opportunities in technical leadership and architecture. Exposure to complex, high-impact client projects. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Technical Consultant – Salesforce Field Service. Skills: Salesforce Field Service, Solution Architecture, Client Consulting. Act as Salesforce Field Service SME. Design dispatching solutions", "postedDate" : "2026-06-15T10:25:47.165", "createdAt" : "2026-06-15T10:25:47.165", "lastUpdated" : "2026-06-16T12:42:09.459", "ingestTimestamp" : "2026-06-16T03:22:38.911", "mongoId" : "6a30511af292fd229cefa5c9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Field service design", "Dispatching solutions", "Scheduling solutions", "Mobile workforce solutions", "Field operations solutions", "Salesforce development", "Salesforce implementations", "Mentorship", "Leadership", "Salesforce Field Service", "Solution Architecture", "Client Consulting", "Solution design", "Technical roadmaps", "Solution architecture", "Technical documentation", "Client advisory", "Roadmap planning", "Delivery planning", "Salesforce platform", "Sales Cloud", "Service Cloud", "Experience Cloud", "Industry Clouds", "Salesforce Architect certifications", "Salesforce Field Service Consultant certification", "Salesforce", "OmniStudio" ], "skillCount" : 28, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306589f292fd229cfa9175", "title" : "Field Support Specialist", "company" : "Sprinter Health", "industry" : "Sprinter Health", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco, CA", "locations" : [ "San Francisco, CA" ], "timestamp" : "2026-06-16T08:53:06.174", "fingerprint" : "3452c15afe2e86acda253543d344f9afb3eb62ea32df5bc06a696a9c6d29752f", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/sprinter-health/1dc60807-a228-4f6d-b8eb-ea58b66b92da/application", "externalId" : "1dc60807-a228-4f6d-b8eb-ea58b66b92da", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "technicalSkills" : "Slack, Google Workspace, Looker, Zendesk", "professionalSkills" : [ "Process documentation" ], "hardSkillsList" : [ "Operational projects" ], "softSkillsList" : [ "Empathetic", "Problem-solving" ], "hardSkills" : [ { "name" : "Operational projects", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathetic" }, { "name" : "Problem-solving" } ], "majorSkills" : "Field support, Operations troubleshooting, Process improvement", "majorSkillsList" : [ "Field support", "Operations troubleshooting", "Process improvement" ], "coreResponsibilities" : "Be first line of support, Answer Sprinter questions, Solve Sprinter problems, Keep day moving, Troubleshoot operational issues, Troubleshoot tech issues, Troubleshoot supply hiccups, Troubleshoot tricky addresses, Communicate clearly, Communicate empathetically, Build trust with Sprinters, Build confidence with Sprinters, Escalate issues appropriately, Track field challenges, Document field challenges, Identify patterns, Identify process improvements, Support ad-hoc operational projects, Document processes", "teamCollaboration" : "Cross-functional teams; Market Operations; Clinical Managers", "projectManagementSkills" : [ "Coordination", "Tracking progress", "Process documentation" ], "domainKnowledge" : "Healthcare; Startup operations", "domainList" : [ "healthcare", "startup-operations" ], "domainSpecificKnowledge" : [ "Healthcare", "Startup operations" ], "toolProficiency" : [ "Slack", "Zendesk" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Process documentation", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Flexible hours", "qualificationsBasic" : "1+ year operations support, 1+ year customer service, 1+ year healthcare administration, Communication skills, Empathetic, problem-solving mindset, Ability to stay calm under pressure, Comfortable with Slack, Comfortable with Google Workspace, Comfortable with Looker, Comfortable with Zendesk, Availability for flexible hours", "qualificationsPreferred" : "Prior healthcare experience, Prior startup experience, Support center experience, Dispatch experience, Field operations experience, Experience supporting startup projects, Project management skills", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "ABOUT US At Sprinter Health, we're focused on dramatically expanding access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale. Sprinter Health is building the clinical and technological infrastructure to realize a future of healthcare untethered. We have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients. We’re backed by prominent VCs, advised by a medical board of industry leaders, and led by former executives, physicians, and engineers from Google, Facebook, Labcorp, and Disney. We're building the technology and clinical services platform to make preventive, connected healthcare accessible for everyone in the US. We deliver hybrid care (in-home + virtual) backed by data products across 15+ states, serving 60%+ of the US population through major health plans and systems. With 1M+ patients and a 92+ NPS, we're rapidly scaling our impact. YOUR MISSION Sprinters (our mobile phlebotomists and clinicians) are on the frontlines of patient care—but they can’t do it alone. That’s where you come in. As a Field Support Specialist, you’ll be the real-time lifeline for Sprinters in the field: answering questions, solving problems, and keeping the day moving. You’ll also play a key role in supporting day-to-day operational projects—helping coordinate tasks, track progress, and ensure nothing falls through the cracks. Think of it as a blend of customer support, air traffic control, project coordination, and operations troubleshooting—done with empathy and speed. This role is perfect for someone who thrives in a fast-paced, high-growth environment, loves helping people, and can bring clarity to chaos while keeping projects and priorities on track. ABOUT THE ROLE - Be the first line of support for Sprinters in the field via Slack, phone, and Zendesk - Troubleshoot real-time operational issues—everything from tech issues to supply hiccups to tricky addresses. - Communicate clearly and empathetically, building trust and confidence with Sprinters. - Escalate issues appropriately to Market Operations or Clinical Managers. - Track and document field challenges to identify patterns and process improvements. - Support ad-hoc operational projects and process documentation as assigned. ABOUT YOU Required Qualifications - 1+ year of experience in operations support, customer service, healthcare administration, or similar. - Strong communication skills (both written and verbal) with an empathetic, problem-solving mindset. - Ability to stay calm and effective under pressure. - Comfortable with tools like Slack, Google Workspace, Looker, and ticketing systems like Zendesk - Availability to work flexible hours, including mornings or weekends, as business needs evolve. Preferred Qualifications - Prior healthcare or startup experience. - Experience in a support center, dispatch, or field operations environment. - Experience supporting fast-moving startup projects, including coordinating tasks, tracking follow-ups, documenting processes, and helping teams stay organized. - Strong project management skills, with the ability to manage competing priorities, communicate updates clearly, and move work forward with minimal direction. WHAT WE OFFER - Opportunity to make an immediate impact in a mission-driven healthcare startup. - Collaborative, supportive team environment. - Medical, dental, and vision coverage—100% paid for you and your dependents - 401(k) with company match - Short- and long-term disability, life insurance, and more", "summaryDescription" : "Field Support Specialist at Sprinter Health. Skills: Field support, Operations troubleshooting, Process improvement. Be first line of support. Answer Sprinter questions", "createdAt" : "2026-06-16T00:30:31.145", "lastUpdated" : "2026-06-16T08:53:06.174", "ingestTimestamp" : "2026-06-16T00:30:31.145", "mongoId" : "6a306589f292fd229cfa9175", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Operational projects", "Empathetic", "Problem-solving", "Field support", "Operations troubleshooting", "Process improvement", "Process documentation", "Coordination", "Tracking progress", "Healthcare", "Startup operations", "Slack", "Zendesk" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0b00f21663d49372ebfd91", "title" : "Field Service Coordination & Maritime Communications Technical Support Engineer", "company" : "Navarino", "industry" : "Information Technology and Services", "location" : "Navi Mumbai, Maharashtra, India", "locations" : [ "Navi Mumbai, Maharashtra, India" ], "certifications" : [ "Cisco Certified Network Associate (CCNA) or equivalent certification", "Microsoft certifications" ], "timestamp" : "2026-05-18T15:29:45.398", "fingerprint" : "2c88bc26f8ba06ad5a6a556bf36744b82c4168bcdbac7c1558d8a8ba678986e5", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/F4D569E4F9/apply", "externalId" : "F4D569E4F9", "industryFunction" : { }, "locationPoint" : "19.03681,73.01582", "structuredLocations" : [ { "city" : "Navi Mumbai", "state" : "Maharashtra", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Navi Mumbai, Maharashtra, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's degree", "technicalSkills" : "networking, OSI model, TCP/IP, firewalls, routing, switching technologies, Microsoft environments, domains, storage systems (NAS), Linux systems, maritime communication systems", "professionalSkills" : [ "service coordination", "technical support operations", "service delivery", "customer service" ], "hardSkillsList" : [ "networking concepts", "OSI model", "TCP/IP", "firewalls", "routing and switching technologies", "Microsoft environments", "domains", "storage systems (NAS)", "Linux systems", "maritime applications", "communication systems" ], "softSkillsList" : [ "communication", "problem-solving", "teamwork", "innovative thinking", "excellence", "teamwork", "customer satisfaction", "retention", "loyalty" ], "hardSkills" : [ { "name" : "networking concepts", "level" : "intermediate" }, { "name" : "OSI model", "level" : "intermediate" }, { "name" : "TCP/IP", "level" : "intermediate" }, { "name" : "firewalls", "level" : "intermediate" }, { "name" : "routing and switching technologies", "level" : "intermediate" }, { "name" : "Microsoft environments", "level" : "intermediate" }, { "name" : "domains", "level" : "intermediate" }, { "name" : "storage systems (NAS)", "level" : "intermediate" }, { "name" : "Linux systems", "level" : "intermediate" }, { "name" : "maritime applications", "level" : "intermediate" }, { "name" : "communication systems", "level" : "intermediate" } ], "softSkills" : [ { "name" : "communication" }, { "name" : "problem-solving" }, { "name" : "teamwork" }, { "name" : "innovative thinking" }, { "name" : "excellence" }, { "name" : "teamwork" }, { "name" : "customer satisfaction" }, { "name" : "retention" }, { "name" : "loyalty" } ], "majorSkills" : "Field Service Coordination, Maritime Communications Technical Support", "majorSkillsList" : [ "Field Service Coordination", "Maritime Communications Technical Support" ], "coreResponsibilities" : "Coordinate and manage field service attendances through a global service network, Plan and schedule service interventions based on vessel location and operational constraints, Support field engineers during onboard activities, ensuring compliance with system requirements, Provide technical support to customers across Navarino’s products and services, primarily in networking and system-related issues, Monitor the performance and smooth operation of deployed systems and services, Troubleshoot and resolve incidents related to connectivity, IT infrastructure, and maritime communication systems, Manage and track service requests through centralized ticketing systems (e. g. , Freshservice), Ensure timely communication and updates to customers and internal stakeholders, Participate in a 24/7 shift rotation, including support during off-hours, weekends, and holidays, Maintain high standards of customer service, contributing to customer satisfaction, retention, and loyalty", "teamCollaboration" : "cross-functional coordination; vendor/stakeholder management; teamwork", "projectManagementSkills" : [ "process management" ], "domainKnowledge" : "maritime industry; vessel environments; maritime applications; communication systems", "domainList" : [ "maritime-industry", "vessel-environments", "maritime-applications", "communication-systems" ], "domainSpecificKnowledge" : [ "maritime industry", "vessel environments", "maritime applications", "communication systems" ], "toolProficiency" : [ "Freshservice" ], "communicationSkills" : "Excellent command of written and spoken English; communication; Ensure timely communication and updates to customers and internal stakeholders", "continuousLearning" : "Personal development and training opportunities to build your professional growth, skills, and knowledge", "innovationCreativity" : "innovative thinking", "problemSolvingSkills" : "problem-solving", "specialRequirements" : "Participate in a 24/7 shift rotation, including support during off-hours, weekends, and holidays", "outcomesObjectives" : "operational metrics; resource planning; customer satisfaction; retention; loyalty", "qualificationsBasic" : "Experience in technical support and/or service coordination, understanding of networking concepts, including OSI model, TCP/IP, and firewalls, Knowledge of routing and switching technologies, Familiarity with Microsoft environments, including domains and storage systems (NAS), Excellent command of written and spoken English", "qualificationsPreferred" : "Cisco Certified Network Associate (CCNA) or equivalent certification, Basic knowledge of Linux systems, Experience in the maritime industry and vessel environments, Familiarity with maritime applications and communication systems, Microsoft certifications", "remoteFriendly" : false, "workSiteFlexibility" : "No", "rawDescription" : "**About us** Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore, while we are currently opening a new office in India. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house. We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers. **What will you be doing?** We are looking for an enthusiastic and versatile **Field Service Coordination & Maritime Communications Technical Support Engineer** to join our team. In this hybrid role, you will be part of the Field Service Management and Technical Support teams, contributing to both **service coordination** and **technical support operations**. You will play a key role in ensuring seamless service delivery, supporting onboard engineers, and providing high-quality technical assistance to customers. In this role you will: * Coordinate and manage field service attendances through a global service network * Plan and schedule service interventions based on vessel location and operational constraints * Support field engineers during onboard activities, ensuring compliance with system requirements * Provide technical support to customers across Navarino’s products and services, primarily in networking and system-related issues * Monitor the performance and smooth operation of deployed systems and services * Troubleshoot and resolve incidents related to connectivity, IT infrastructure, and maritime communication systems * Manage and track service requests through centralized ticketing systems (e.g., Freshservice) * Ensure timely communication and updates to customers and internal stakeholders * Participate in a 24/7 shift rotation, including support during off-hours, weekends, and holidays * Maintain high standards of customer service, contributing to customer satisfaction, retention, and loyalty **Requirements** * Bachelor’s degree in Computer Engineering, Computer Science, Telecommunications, or a related field * Experience in technical support and/or service coordination * Strong understanding of networking concepts, including OSI model, TCP/IP, and firewalls * Knowledge of routing and switching technologies * Familiarity with Microsoft environments, including domains and storage systems (NAS) * Excellent command of written and spoken English * Strong communication, problem-solving, and teamwork skills **Great to have** * Cisco Certified Network Associate (CCNA) or equivalent certification * Basic knowledge of Linux systems * Experience in the maritime industry and vessel environments * Familiarity with maritime applications and communication systems * Microsoft certifications **Benefits** Beyond offering a working environment which values and supports people and their well-being, we at Navarino offer: * An attractive financial package * A generous bonus, announced yearly, based on overall company’s performance and your contributions to our team's success * Excellent working conditions with a good work-life balance * Personal development and training opportunities to build your professional growth, skills, and knowledge * A working environment certified as a \"Great Place to Work\" for four consecutive years (2022–2025), a \"Best Place to Work- Tech\" for 2025 and \"Best Place to Work- Hellas\" 2026", "summaryDescription" : "Field Service Coordination & Maritime Communications Technical Support Engineer at Navarino. Skills: Field Service Coordination, Maritime Communications Technical Support. Coordinate and manage field service attendances through a global service network. Plan and schedule service interventions based on vessel location and operational constraints", "postedDate" : "2026-05-12T00:00:00.000", "createdAt" : "2026-05-18T15:22:38.645", "lastUpdated" : "2026-05-18T15:29:45.398", "ingestTimestamp" : "2026-05-18T15:22:38.645", "mongoId" : "6a0b00f21663d49372ebfd91", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/F4D569E4F9", "hasSalary" : false, "allSkills" : [ "networking concepts", "OSI model", "TCP/IP", "firewalls", "routing and switching technologies", "Microsoft environments", "domains", "storage systems (NAS)", "Linux systems", "maritime applications", "communication systems", "communication", "problem-solving", "teamwork", "innovative thinking", "excellence", "customer satisfaction", "retention", "loyalty", "Field Service Coordination", "Maritime Communications Technical Support", "service coordination", "technical support operations", "service delivery", "customer service", "process management", "maritime industry", "vessel environments", "Cisco Certified Network Associate (CCNA) or equivalent certification", "Microsoft certifications", "Freshservice" ], "skillCount" : 31, "jobCategory" : "engineering", "jobSubcategory" : "information-technology-and-services", "seniorityLevel" : "executive", "dataQualityScore" : 0.7777778, "daysOld" : 6, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "shipping" }, { "id" : "6a16291c58b93c861e95a0c4", "title" : "Utility Coordination Engineer", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 105000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Utility Coordination Engineer in Denver, United States, adjusted for industry and company size." }, "location" : "Multiple Locations", "locations" : [ "Multiple Locations" ], "certifications" : [ "Professional Engineer (PE or P. Eng) license" ], "timestamp" : "2026-06-16T04:44:27.319", "fingerprint" : "d26a483a12a7d70597011e1427f33266190acc9bfa98e9b1ebb85f9c3f88f11e", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=779080", "externalId" : "779080", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" } ], "locationText" : "Denver, Colorado, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "technicalSkills" : "Bentley ConceptStation, Open Roads Designer, Autodesk Infraworks, Civil3d", "professionalSkills" : [ "Organizational skills" ], "hardSkillsList" : [ "Roadway engineering design" ], "hardSkills" : [ { "name" : "Roadway engineering design", "level" : "intermediate" } ], "majorSkills" : "Utility coordination, Roadway design, CAD engineering", "majorSkillsList" : [ "Utility coordination", "Roadway design", "CAD engineering" ], "coreResponsibilities" : "Coordinate utilities, Manage roadway design projects, Prepare concept alignments, Develop geometrical layouts, Create CAD base alignment plans", "teamCollaboration" : "Employee-owned culture", "domainKnowledge" : "Highway interchanges; Intersection design; Traffic management; Transportation planning; Site planning", "domainList" : [ "highway-interchanges", "intersection-design", "traffic-management", "transportation-planning", "site-planning" ], "domainSpecificKnowledge" : [ "Highway interchanges", "Intersection design", "Traffic management", "Transportation planning", "Site planning" ], "toolProficiency" : [ "Bentley ConceptStation", "Open Roads Designer", "Autodesk Infraworks", "Civil3d", "MS Office" ], "communicationSkills" : "Excellent communication", "qualificationsBasic" : "Bachelor's degree, Roadway engineering design experience, Professional engineering license, MS Office knowledge", "qualificationsPreferred" : "Experience with urban and rural highway interchanges, Experience with intersection design, Experience with traffic management, Experience with transportation planning, Experience with site planning, Experience with preparation of concept alignments, Experience with geometrical layout, Experience with CAD base alignment plans", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Required Qualifications Bachelor's degree Previous experience in all aspects of roadway engineering design Requires professional engineering license recognized by the licensing board for the location of the position offered. Example: Professional Engineer (PE or P.Eng) license. Hands-on experience with Highways and Roads CAD engineering software such as Bentley ConceptStation and Open Roads Designer and/or Autodesk Infraworks and Civil3d MS Office knowledge Excellent communication and organizational skills Experience should include urban and rural highway interchanges, intersection design, traffic management, transportation planning, site planning, preparation of concept alignments, geometrical layout and CAD base alignment plans An attitude and commitment to being an active participant of our employee-owned culture is a must What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. United States-Colorado-Denver", "summaryDescription" : "Utility Coordination Engineer at HDR. Skills: Utility coordination, Roadway design, CAD engineering. Coordinate utilities. Manage roadway design projects", "createdAt" : "2026-06-14T21:31:24.306", "lastUpdated" : "2026-06-16T04:44:27.319", "ingestTimestamp" : "2026-06-14T21:31:24.306", "mongoId" : "6a16291c58b93c861e95a0c4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 105000, "salaryAnnualMax" : 145000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Roadway engineering design", "Utility coordination", "Roadway design", "CAD engineering", "Organizational skills", "Highway interchanges", "Intersection design", "Traffic management", "Transportation planning", "Site planning", "Professional Engineer (PE or P. 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NEC code; Electrical theory; Single Axis trackers; Central inverters; String inverters; AC disconnects; DC disconnects; Substation equipment", "domainList" : [ "solar-pv-plants", "nec-code", "electrical-theory", "single-axis-trackers", "central-inverters", "string-inverters", "ac-disconnects", "dc-disconnects", "substation-equipment" ], "domainSpecificKnowledge" : [ "Solar PV plants", "NEC code", "Electrical theory", "Single Axis trackers", "Central inverters", "String inverters", "AC disconnects", "DC disconnects", "Substation equipment" ], "toolProficiency" : [ "Power tools", "MS Office suite" ], "documentationSkills" : "Service reports; Inspection documentation; Safety paperwork", "continuousLearning" : "Training and Development", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "On call, Extended hours, Work outdoors, PPE required, Ability to travel, Work on-call during off-shift hours, Work on-call during weekends", "outcomesObjectives" : "Maximize production; Preserve compliance; Ensure safety", "qualificationsBasic" : "Familiarity with electrical systems, Proficiency in using power tools, Ability to read and interpret schematics, Proficiency with MS Office suite, Ability to take direction, Valid Driver’s License, Working knowledge of OSHA 1910, Working knowledge of NFPA 70E, Working knowledge of NFPA 70B, OSHA 10 General Industry certificate, Ability to travel, Ability to work on-call, Ability to work off-shift hours, Ability to work weekends, Ability to sit for 8-10 hours, Ability to stoop for 8-10 hours, Ability to kneel for 8-10 hours, Ability to bend for 8-10 hours, Ability to stand for 8-10 hours, Ability to walk for 8-10 hours, Ability to lift up to 50 pounds", "qualificationsPreferred" : "Experience operating under OSHA 1910, Experience operating under NFPA 70E, Experience operating under NFPA 70B", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Type: Full-time Job Location: Centralia, IL Pay: $25.00 - $35.00 per hour based on experience Supplemental Pay: Overtime pay Performance bonus Schedule: Extended hours Monday to Friday On call ACT Power Services was created to provide industry leading services for our clients. As an independent service provider, we avoid conflicts of interest and maintain a complete focus on our clients’ needs. We have taken a no-frills approach to developing our organization to ensure our clients are only paying for services that add value. ACT then leverages a world-class team, state of the art technology, and best-in-class operating practices to ensure every facility is operated in a manner that maximizes production, preserves compliance, and ensures the safety of our personnel and communities. Our vision is to reshape the industry’s benchmark for renewable operations and create the next generation of O&M provider. The Solar Maintenance Technician is and entry-level position responsible for the safe, productive repairs and maintenance of Commercial and Utility Scale Solar PV plants. From performing preventative maintenance and inspections, to troubleshooting and making repairs to maximize production, the Solar Maintenance Technician gets to exercise a verity of skill sets and has constant opportunities to learn more. All while making an impact on our safe, reliable, clean energy future. This role will encompass performing the preventative and corrective maintenance on the solar modules, strings, trackers, and inverters. Responsibilities Uphold a high level of safety standards in everything that you do Conducting routine preventive maintenance, service, troubleshooting and repair of solar photovoltaic facilities Willingness to learn the NEC code, electrical theory, and industry best practices DC and AC testing included but not limited to polarity, open circuit voltage, grounding continuity, communication, insulation resistance testing, I-V curve tracing Interpret schematics to understand system layouts and connections Maintain a schedule for routine maintenance, service, trouble shooting and repair of equipment at solar photovoltaic facilities including but not limited to: Single Axis trackers, Central or String Inverters, Transformers, AC and DC disconnects, Substation equipment Maintaining company property such as vehicle, tools, meters and plant stock Maintaining service reports, inspection documentation, safety paperwork, and spare parts inventory Provide maintenance and troubleshooting training to technicians and others as needed Identify safety hazards and take appropriate action to remove or eliminate hazards Qualification Requirements Familiarity with electrical systems and components Proficiency in using power tools for repair tasks Ability to read and interpret schematics accurately Proficiency with MS Office suite Ability to take direction and complete tasks with minimal oversight Valid Driver’s License Working knowledge and experience operating under OSHA 1910, NFPA 70E, and 70B OSHA 10 General Industry certificate Must have the ability to travel, work on-call during off-shift hours and weekends Physical Requirements/Work Environment: Work is to be performed outdoors at various job sites. Must be able to comply with all safety standards and procedures. PPE personal protective equipment is required. Must have the ability to sit, stoop, kneel, bend, stand, or walk for 8-10 hours a day. Must be able to lift, push, or pull up to 50 pounds on an occasional basis Benefits: 401(k) with employer match Health Insurance Dental Insurance Vision Insurance Flexible Spending Account Health Savings Account Short-term and Long-term disability Critical illness Paid Time Off Parental Leave Paid Holidays Employee assistance program Life insurance Opportunities for advancement Training and Development Legal and Identity Theft Company vehicle opportunities Pet Insurance Act Power Services does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies.", "summaryDescription" : "Field Service Technician at ACT Power Services. Skills: Solar PV maintenance, Preventative maintenance, Corrective maintenance. Uphold safety standards. Conduct preventive maintenance", "postedDate" : "2026-06-15T23:29:08.134", "createdAt" : "2026-06-15T23:29:08.134", "lastUpdated" : "2026-06-16T08:39:27.598", "ingestTimestamp" : "2026-06-15T23:29:08.134", "mongoId" : "6a30673bf292fd229cfbaafe", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 72800, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "I-V curve tracing", "Insulation resistance testing", "Polarity testing", "Grounding continuity", "Communication testing", "Solar PV maintenance", "Preventative maintenance", "Corrective maintenance", "System layouts", "Troubleshooting", "Repair", "Solar PV plants", "NEC code", "Electrical theory", "Single Axis trackers", "Central inverters", "String inverters", "AC disconnects", "DC disconnects", "Substation equipment", "OSHA 10 General Industry certificate", "Power tools", "MS Office suite" ], "skillCount" : 23, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Climate Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30673bf292fd229cfbab01", "title" : "Field Service Technician", "company" : "ACT Power Services", "salary" : { "min" : 25.0, "max" : 35.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Field ", "locations" : [ "Field" ], "certifications" : [ "OSHA 10 General Industry" ], "timestamp" : "2026-06-16T08:04:51.411", "fingerprint" : "84be2021abcc40155149219bdfa454627fa94c9436503b829ef9c8718b55f82d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/actpowerservices/jobs/7773773003", "externalId" : "7773773003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbia", "state" : "Missouri", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.9518830,-92.3337366" } ], "locationText" : "Columbia, Missouri, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "Electrical theory, DC testing, AC testing, Polarity testing, Grounding continuity testing, Communication testing, Insulation resistance testing, I-V curve tracing", "professionalSkills" : [ "System layouts", "Equipment maintenance" ], "hardSkillsList" : [ "Preventative maintenance", "Corrective maintenance", "Troubleshooting", "Repair" ], "hardSkills" : [ { "name" : "Preventative maintenance", "level" : "intermediate" }, { "name" : "Corrective maintenance", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Repair", "level" : "intermediate" } ], "majorSkills" : "Solar PV maintenance, Electrical repair", "majorSkillsList" : [ "Solar PV maintenance", "Electrical repair" ], "coreResponsibilities" : "Uphold safety standards, Conduct preventive maintenance, Conduct service, Conduct troubleshooting, Conduct repair of solar PV facilities, Perform maintenance on solar modules, Perform maintenance on strings, Perform maintenance on trackers, Perform maintenance on inverters, Interpret schematics, Maintain schedule for maintenance, Maintain schedule for service, Maintain schedule for trouble shooting, Maintain schedule for repair of equipment, Maintain company property, Maintain vehicle, Maintain tools, Maintain meters, Maintain plant stock, Maintain service reports, Maintain inspection documentation, Maintain safety paperwork, Maintain spare parts inventory, Provide maintenance training, Provide troubleshooting training, Identify safety hazards, Take action on hazards", "domainKnowledge" : "NEC code; 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As an independent service provider, we avoid conflicts of interest and maintain a complete focus on our clients’ needs. We have taken a no-frills approach to developing our organization to ensure our clients are only paying for services that add value. ACT then leverages a world-class team, state of the art technology, and best-in-class operating practices to ensure every facility is operated in a manner that maximizes production, preserves compliance, and ensures the safety of our personnel and communities. Our vision is to reshape the industry’s benchmark for renewable operations and create the next generation of O&M provider. The Solar Maintenance Technician is and entry-level position responsible for the safe, productive repairs and maintenance of Commercial and Utility Scale Solar PV plants. From performing preventative maintenance and inspections, to troubleshooting and making repairs to maximize production, the Solar Maintenance Technician gets to exercise a verity of skill sets and has constant opportunities to learn more. All while making an impact on our safe, reliable, clean energy future. This role will encompass performing the preventative and corrective maintenance on the solar modules, strings, trackers, and inverters. 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Must be able to comply with all safety standards and procedures. PPE personal protective equipment is required. Must have the ability to sit, stoop, kneel, bend, stand, or walk for 8-10 hours a day. Must be able to lift, push, or pull up to 50 pounds on an occasional basis Benefits: 401(k) with employer match Health Insurance Dental Insurance Vision Insurance Flexible Spending Account Health Savings Account Short-term and Long-term disability Critical illness Paid Time Off Parental Leave Paid Holidays Employee assistance program Life insurance Opportunities for advancement Training and Development Legal and Identity Theft Company vehicle opportunities Pet Insurance Act Power Services does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies.", "summaryDescription" : "Field Service Technician at ACT Power Services. Skills: Solar PV maintenance, Electrical repair. Uphold safety standards. Conduct preventive maintenance", "postedDate" : "2026-06-15T23:27:09.447", "createdAt" : "2026-06-15T23:27:09.447", "lastUpdated" : "2026-06-16T08:04:51.411", "ingestTimestamp" : "2026-06-15T23:27:09.447", "mongoId" : "6a30673bf292fd229cfbab01", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 72800, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Preventative maintenance", "Corrective maintenance", "Troubleshooting", "Repair", "Solar PV maintenance", "Electrical repair", "System layouts", "Equipment maintenance", "NEC code", "Electrical theory", "Solar PV plants", "Single Axis trackers", "Central inverters", "String inverters", "Substation equipment", "OSHA 10 General Industry", "Power tools", "Meters" ], "skillCount" : 18, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Climate Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30673bf292fd229cfbab00", "title" : "Field Service Technician", "company" : "ACT Power Services", "industry" : "Manufacturing", "salary" : { "min" : 25.0, "max" : 35.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Field ", "locations" : [ "Field" ], "certifications" : [ "OSHA 10 General Industry certificate" ], "timestamp" : "2026-06-16T10:35:23.278", "fingerprint" : "619dd2a0c93ff6e558049e4ed4b11a7c0ac8f955969885b04bf274b05ae7776e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/actpowerservices/jobs/7773780003", "externalId" : "7773780003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Milton", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.0177269,-76.8530840" }, { "city" : "Mifflinburg", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.9175820,-77.0477501" }, { "city" : "Selinsgrove", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7993524,-76.8619072" }, { "city" : "Beavertown", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7536190,-77.1693212" } ], "locationText" : "Milton, Pennsylvania, United States; Mifflinburg, Pennsylvania, United States; Selinsgrove, Pennsylvania, United States; Beavertown, Pennsylvania, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "Electrical theory, DC testing, AC testing, Polarity testing, Grounding continuity testing, Communication testing, Insulation resistance testing, I-V curve tracing", "professionalSkills" : [ "System design", "Electrical systems" ], "hardSkillsList" : [ "Electrical systems", "Power tools", "Schematic interpretation", "MS Office suite", "OSHA standards", "NFPA standards" ], "hardSkills" : [ { "name" : "Electrical systems", "level" : "intermediate" }, { "name" : "Power tools", "level" : "intermediate" }, { "name" : "Schematic interpretation", "level" : "intermediate" }, { "name" : "MS Office suite", "level" : "intermediate" }, { "name" : "OSHA standards", "level" : "intermediate" }, { "name" : "NFPA standards", "level" : "intermediate" } ], "majorSkills" : "Solar PV maintenance, Preventative maintenance, Corrective maintenance, Troubleshooting", "majorSkillsList" : [ "Solar PV maintenance", "Preventative maintenance", "Corrective maintenance", "Troubleshooting" ], "coreResponsibilities" : "Uphold safety standards, Perform preventive maintenance, Perform service, Perform troubleshooting, Perform repair of solar facilities, Learn NEC code, Learn electrical theory, Learn industry best practices, Conduct DC testing, Conduct AC testing, Interpret schematics, Maintain maintenance schedule, Maintain service schedule, Maintain equipment at solar facilities, Maintain company property, Maintain service reports, Maintain inspection documentation, Maintain safety paperwork, Maintain spare parts inventory, Provide maintenance training, Provide troubleshooting training, Identify safety hazards, Take action on hazards", "domainKnowledge" : "Solar PV plants; NEC code; Electrical theory; OSHA 1910; NFPA 70E; NFPA 70B; Single Axis trackers; Central inverters; String inverters; Transformers; AC disconnects; DC disconnects; Substation equipment", "domainList" : [ "solar-pv-plants", "nec-code", "electrical-theory", "osha-1910", "nfpa-70e", "nfpa-70b", "single-axis-trackers", "central-inverters", "string-inverters", "transformers", "ac-disconnects", "dc-disconnects", "substation-equipment" ], "domainSpecificKnowledge" : [ "Solar PV plants", "NEC code", "Electrical theory", "OSHA 1910", "NFPA 70E", "NFPA 70B", "Single Axis trackers", "Central inverters", "String inverters", "Transformers", "AC disconnects", "DC disconnects", "Substation equipment" ], "toolProficiency" : [ "Power tools", "MS Office suite" ], "documentationSkills" : "Service reports; Inspection documentation; Safety paperwork", "continuousLearning" : "Training and Development", "problemSolvingSkills" : "Troubleshooting; Repair", "specialRequirements" : "Extended hours, On call, Work outdoors, Comply with safety standards, PPE required, Travel required, Work on-call, Work off-shift hours, Work weekends", "outcomesObjectives" : "Maximize production; Preserve compliance; Ensure safety", "qualificationsBasic" : "Familiarity with electrical systems, Proficiency using power tools, Ability to read schematics, Proficiency with MS Office suite, Ability to take direction, Valid Driver’s License, Working knowledge OSHA 1910, Working knowledge NFPA 70E, Working knowledge NFPA 70B, OSHA 10 General Industry certificate, Ability to travel, Work on-call, Work off-shift hours, Work weekends, Ability to sit for 8-10 hours, Ability to stoop for 8-10 hours, Ability to kneel for 8-10 hours, Ability to bend for 8-10 hours, Ability to stand for 8-10 hours, Ability to walk for 8-10 hours, Lift up to 50 pounds", "qualificationsPreferred" : "Experience with solar modules, Experience with trackers, Experience with inverters, Experience with Single Axis trackers, Experience with Central inverters, Experience with String inverters, Experience with Transformers, Experience with AC disconnects, Experience with DC disconnects, Experience with Substation equipment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Type: Full-time Job Location: Chillicothe, MO Pay: $25.00 - $35.00 per hour based on experience Supplemental Pay: Overtime pay Performance bonus Schedule: Extended hours Monday to Friday On call ACT Power Services was created to provide industry leading services for our clients. As an independent service provider, we avoid conflicts of interest and maintain a complete focus on our clients’ needs. We have taken a no-frills approach to developing our organization to ensure our clients are only paying for services that add value. ACT then leverages a world-class team, state of the art technology, and best-in-class operating practices to ensure every facility is operated in a manner that maximizes production, preserves compliance, and ensures the safety of our personnel and communities. Our vision is to reshape the industry’s benchmark for renewable operations and create the next generation of O&M provider. The Solar Maintenance Technician is and entry-level position responsible for the safe, productive repairs and maintenance of Commercial and Utility Scale Solar PV plants. From performing preventative maintenance and inspections, to troubleshooting and making repairs to maximize production, the Solar Maintenance Technician gets to exercise a verity of skill sets and has constant opportunities to learn more. All while making an impact on our safe, reliable, clean energy future. This role will encompass performing the preventative and corrective maintenance on the solar modules, strings, trackers, and inverters. Responsibilities Uphold a high level of safety standards in everything that you do Conducting routine preventive maintenance, service, troubleshooting and repair of solar photovoltaic facilities Willingness to learn the NEC code, electrical theory, and industry best practices DC and AC testing included but not limited to polarity, open circuit voltage, grounding continuity, communication, insulation resistance testing, I-V curve tracing Interpret schematics to understand system layouts and connections Maintain a schedule for routine maintenance, service, trouble shooting and repair of equipment at solar photovoltaic facilities including but not limited to: Single Axis trackers, Central or String Inverters, Transformers, AC and DC disconnects, Substation equipment Maintaining company property such as vehicle, tools, meters and plant stock Maintaining service reports, inspection documentation, safety paperwork, and spare parts inventory Provide maintenance and troubleshooting training to technicians and others as needed Identify safety hazards and take appropriate action to remove or eliminate hazards Qualification Requirements Familiarity with electrical systems and components Proficiency in using power tools for repair tasks Ability to read and interpret schematics accurately Proficiency with MS Office suite Ability to take direction and complete tasks with minimal oversight Valid Driver’s License Working knowledge and experience operating under OSHA 1910, NFPA 70E, and 70B OSHA 10 General Industry certificate Must have the ability to travel, work on-call during off-shift hours and weekends Physical Requirements/Work Environment: Work is to be performed outdoors at various job sites. Must be able to comply with all safety standards and procedures. PPE personal protective equipment is required. Must have the ability to sit, stoop, kneel, bend, stand, or walk for 8-10 hours a day. Must be able to lift, push, or pull up to 50 pounds on an occasional basis Benefits: 401(k) with employer match Health Insurance Dental Insurance Vision Insurance Flexible Spending Account Health Savings Account Short-term and Long-term disability Critical illness Paid Time Off Parental Leave Paid Holidays Employee assistance program Life insurance Opportunities for advancement Training and Development Legal and Identity Theft Company vehicle opportunities Pet Insurance Act Power Services does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies.", "summaryDescription" : "Field Service Technician at ACT Power Services. Skills: Solar PV maintenance, Preventative maintenance, Corrective maintenance, Troubleshooting. Uphold safety standards. Perform preventive maintenance", "postedDate" : "2026-06-15T23:25:34.747", "createdAt" : "2026-06-15T23:25:34.747", "lastUpdated" : "2026-06-16T10:35:23.278", "ingestTimestamp" : "2026-06-15T23:25:34.747", "mongoId" : "6a30673bf292fd229cfbab00", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 72800, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Electrical systems", "Power tools", "Schematic interpretation", "MS Office suite", "OSHA standards", "NFPA standards", "Solar PV maintenance", "Preventative maintenance", "Corrective maintenance", "Troubleshooting", "System design", "Solar PV plants", "NEC code", "Electrical theory", "OSHA 1910", "NFPA 70E", "NFPA 70B", "Single Axis trackers", "Central inverters", "String inverters", "Transformers", "AC disconnects", "DC disconnects", "Substation equipment", "OSHA 10 General Industry certificate" ], "skillCount" : 25, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Energy", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305c6af292fd229cf61cd0", "title" : "Technical Support Engineer (Kubernetes, Openstack)", "company" : "Mirantis", "industry" : "Computer Software", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Technical Support Engineer in the Technology industry in the United States, adjusted for remote work and company size." }, "location" : "Remote, OR, United States", "locations" : [ "Remote", "OR", "United States" ], "timestamp" : "2026-06-16T09:23:46.607", "fingerprint" : "ceebc1a36ecc543872449d3c07e7080d59b7e84d537cf761862c9faa0649c90e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Mirantis/744000132204701-technical-support-engineer-kubernetes-openstack-", "externalId" : "744000132204701", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Linux, OpenStack, Kubernetes, Networking, Cloud technologies, Python, Neutron, Object storage, Virtualization, Libvirt, KVM, VMWare, MySQL, Galera, PostgreSQL, RabbitMQ, InfluxDB, ElasticSearch, Cassandra, Zookeeper, Grafana, Kibana, Nagios, Prometheus, Puppet, Chef, Salt, Ansible, Helm", "professionalSkills" : [ "System administration", "Troubleshooting", "Automation concepts", "Change management", "SOP generation" ], "hardSkillsList" : [ "Linux administration", "Troubleshooting", "Networking concepts", "Scripting", "Automation" ], "hardSkills" : [ { "name" : "Linux administration", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Networking concepts", "level" : "intermediate" }, { "name" : "Scripting", "level" : "intermediate" }, { "name" : "Automation", "level" : "intermediate" } ], "majorSkills" : "Kubernetes, OpenStack, Linux administration, Troubleshooting", "majorSkillsList" : [ "Kubernetes", "OpenStack", "Linux administration", "Troubleshooting" ], "coreResponsibilities" : "Troubleshoot customer environments, Detect issues, Report issues, Resolve issues, Manage alerts, Troubleshoot MOSK, Resolve IaaS needs, Handle IaaS needs, Triage IaaS needs, Reproduce customer issues, Confirm bug reports, Provide information to development, Discuss customer issues, Suggest improvements, Fix product bugs, Own escalations, Route issues to teams, Participate in on call rotation, Provide holiday coverage, Communicate with customers, Provide status updates, Guide customers through troubleshooting, Guide customers through resolution, Work with AI tools, Troubleshoot server issues, Troubleshoot DCOPs issues, Perform Firmware upgrading, Troubleshoot Iso, Troubleshoot OS, Troubleshoot Dell, Troubleshoot Lenovo, Troubleshoot ST Micro, Troubleshoot DC networking asks, Troubleshoot DC networking upgrades, Triage networking asks/upgrades", "teamCollaboration" : "Work closely with development team", "domainKnowledge" : "AI infrastructure; Machine learning; Data-intensive applications; Kubernetes orchestration; Developer platforms; AI-driven workloads; GPU orchestration; Policy-driven control; Open source innovation; IaaS; Cloud technologies; OpenStack; Kubernetes; Networking; Ceph storage; Hardware infrastructure; Virtualization solutions; Network storage solutions; Distributed storage solutions; Container management", "domainList" : [ "ai-infrastructure", "machine-learning", "data-intensive-applications", "kubernetes-orchestration", "developer-platforms", "ai-driven-workloads", "gpu-orchestration", "policy-driven-control", "open-source-innovation", "iaas", "cloud-technologies", "openstack", "kubernetes", "networking", "ceph-storage", "hardware-infrastructure", "virtualization-solutions", "network-storage-solutions", "distributed-storage-solutions", "container-management" ], "domainSpecificKnowledge" : [ "AI infrastructure", "Machine learning", "Data-intensive applications", "Kubernetes orchestration", "Developer platforms", "AI-driven workloads", "GPU orchestration", "Policy-driven control", "Open source innovation", "IaaS", "Cloud technologies", "OpenStack", "Kubernetes", "Networking", "Ceph storage", "Hardware infrastructure", "Virtualization solutions", "Network storage solutions", "Distributed storage solutions", "Container management" ], "toolProficiency" : [ "Netbox", "LibraNMS", "Verity", "Tailscale", "Fortinet", "Cisco", "Juniper", "Grafana", "Kibana", "Nagios", "Prometheus", "Puppet", "Chef", "Salt", "Ansible", "Helm" ], "communicationSkills" : "Customer communication; Status updates", "documentationSkills" : "Bug reports; SOP generation", "continuousLearning" : "Professional development; Attend conferences; Working groups", "innovationCreativity" : "Open source innovation", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "specialRequirements" : "Weekend on call rotation, Holiday coverage", "qualificationsBasic" : "High School diploma or equivalent, 3+ years technical customer support, Expert Linux system administration, Expert Linux troubleshooting skills, Knowledge of OpenStack, Knowledge of Neutron, Knowledge of Kubernetes, Knowledge of object storage principles, English speaking and writing ability, DCOPs experience, Firmware upgrades experience, Iso experience, OS experience, Dell experience, Lenovo experience, ST Micro experience, Networking troubleshooting experience, Vlans experience, Ports experience, Spine/leaf config experience, Change management experience, Fortinet experience, Cisco experience, Juniper experience, Python scripting experience, Automation concepts experience, Understanding of networking concepts, Understanding of networking protocols, Alert management experience, Standard Operating Procedure generation, Good knowledge of virtualization solutions, Good knowledge of network storage solutions, Good knowledge of distributed storage solutions", "qualificationsPreferred" : "Four year college degree preferred, Kubernetes experience, Openstack frameworks experience, TOR switching experience, Databases experience, Message brokers experience, Configuring monitoring tools, Customizing monitoring tools, Extending monitoring tools, Working configuration management tools", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. By combining open source innovation with deep expertise in Kubernetes orchestration, Mirantis empowers platform engineering teams to deliver composable, production-ready developer platforms across any environment—on-premises, in the cloud, at the edge, or in sovereign data centers. As enterprises navigate the growing complexity of AI-driven workloads, Mirantis delivers the automation, GPU orchestration, and policy-driven control needed to manage infrastructure with confidence and agility. Committed to open standards and freedom from lock-in, Mirantis ensures that customers retain full control of their infrastructure strategy. The Technical Support Engineer is a mid-level role responsible for maintaining the reliability and performance of customer environments remotely and supporting any Mirantis Opensack/k0s layers they run along with it. The ideal candidate brings hands-on Linux administration experience, with the ability to diagnose and resolve system-level issues efficiently. A solid working knowledge of Kubernetes and Openstack is desired — including cluster operations, components workload management, and troubleshooting containerized environments. Main Responsibilities: * Proactively/Reactively troubleshoot customer environments based on Linux, OpenStack, Kubernetes, networking and other cloud technologies, detect, report and resolve issues. Alert Management. * Learn and troubleshoot MOSK (Mirantis Openstack on Kubernetes) * Resolve and Handle/Triage IaaS related needs in customer datacenters. * Reproduce customer issues in labs where needed, confirm bug reports, provide detailed information to the development team. * Work closely with the development team: discuss customer issues, suggest improvements, fix product bugs, etc. * Own escalations end-to-end by routing issues to the appropriate teams, including OpenStack/ceph storage, networking, hardware, and infrastructure, and product engineering while maintaining accountability and follow-through. * Participate in weekend on call rotation and holiday coverage * Communicate urgently, clearly, and in detail with customers during incidents via email and remote session, providing accurate status updates and guiding them through troubleshooting and resolution * Work with AI tools to increase efficiency and problem solving tasks for customers. * Troubleshooting server issues- DCOPs issues, Firmware upgrading, Iso, OS, Dell, Lenovo, ST Micro * Work to troubleshoot any DC networking asks/upgrades, triaging where applicable ## Qualifications * High School diploma or equivalent required, four year college degree preferred or work history equivalent (3+ years technical customer support in IaaS, Saas Technologies * Knowledge of OpenStack, Neutron, kubernetes and object storage principles i * Strong English speaking and writing ability required. * Expert Linux system administration and troubleshooting skills * DCOPs experience, Firmware upgrades, Iso, OS, Dell, Lenovo, ST Micro * Networking - tools / Netbox, LibraNMS, Verity, Tailscale, experience with troubleshooting network issues) - Vlans, ports, spine/leaf config, change management, Fortinet, Cisco, Juniper * Python, scripting experience, automation concepts * Understanding of networking concepts and protocols * Alert management experience, * Standard Operating Procedure generation (SOP) * Change Management experience * Good knowledge of virtualization solutions (libvirt, KVM, VMWare) * Good knowledge of network and distributed storage solutions Preferred Qualifications * Experience w/ databases and message brokers (MySQL, Galera, PostgreSQL, RabbitMQ, InfluxDB, ElasticSearch, Cassandra, Zookeeper) * Experience with configuring, customizing, and extending monitoring tools (Grafana, Kibana, Nagios, Prometheus) * Experience working configuration management tools (Puppet, Chef, Salt, Ansible, Helm) * Kubernetes experience, openstack frameworks * TOR switching, networking concepts ## Additional Information What does Mirantis offer you? * Work with an established Silicon Valley leader in the cloud infrastructure industry; * Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies; * Be a part of cutting-edge, open-source innovation; * Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued; * Professional development and training; * Attend conferences and working groups; * Company outings, happy hours, hackathons, and tech talks; * Receive a competitive compensation package with a strong benefits plan. We are a [Leader for Container Management](https://www.g2.com/reports/grid-report-for-container-management-spring-2022.embed?featured=mirantis-kubernetes-engine-formerly-docker-enterprise&secure%5Bgatedconsumer%5D=7ed17484-74e3-4ce8-8ad6-b48b395fbf56&secure%5Btoken%5D=f4b909a5c1a2d1aa71dee93761486db5732a5b82abd47aa75f3353da41e3b92c&utmcampaign=gate-817340) in G2 (#2 after AWS)!", "summaryDescription" : "Technical Support Engineer (Kubernetes, Openstack) at Mirantis. Skills: Kubernetes, OpenStack, Linux administration, Troubleshooting. Troubleshoot customer environments. Detect issues", "postedDate" : "2026-06-15T13:49:35.000", "createdAt" : "2026-06-15T23:43:04.543", "lastUpdated" : "2026-06-16T09:23:46.607", "ingestTimestamp" : "2026-06-15T23:43:04.543", "mongoId" : "6a305c6af292fd229cf61cd0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Linux administration", "Troubleshooting", "Networking concepts", "Scripting", "Automation", "Kubernetes", "OpenStack", "System administration", "Automation concepts", "Change management", "SOP generation", "AI infrastructure", "Machine learning", "Data-intensive applications", "Kubernetes orchestration", "Developer platforms", "AI-driven workloads", "GPU orchestration", "Policy-driven control", "Open source innovation", "IaaS", "Cloud technologies", "Networking", "Ceph storage", "Hardware infrastructure", "Virtualization solutions", "Network storage solutions", "Distributed storage solutions", "Container management", "Netbox", "LibraNMS", "Verity", "Tailscale", "Fortinet", "Cisco", "Juniper", "Grafana", "Kibana", "Nagios", "Prometheus", "Puppet", "Chef", "Salt", "Ansible", "Helm" ], "skillCount" : 45, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a304f96f292fd229cee8d66", "title" : "Technical Support Engineer (Kubernetes, Openstack)", "company" : "Mirantis", "industry" : "Computer Software", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Technical Support Engineer in the Technology industry in the United States, adjusted for remote work and company size." }, "location" : "Remote, OR, United States", "locations" : [ "Remote", "OR", "United States" ], "timestamp" : "2026-06-16T07:03:43.171", "fingerprint" : "7ec78b0aee92f1427f2fe4648e6d57b255b4d07fa95219eace2cab09a85e422c", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Mirantis/744000132204701-technical-support-engineer-kubernetes-openstack-", "externalId" : "744000132204701", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Linux, OpenStack, Kubernetes, Python, Neutron, Ceph storage, Networking, Libvirt, KVM, VMWare, MySQL, Galera, PostgreSQL, RabbitMQ, InfluxDB, ElasticSearch, Cassandra, Zookeeper, Grafana, Kibana, Nagios, Prometheus, Puppet, Chef, Salt, Ansible, Helm", "professionalSkills" : [ "System administration", "Troubleshooting", "Automation concepts", "Change management", "SOP generation" ], "hardSkillsList" : [ "Linux administration", "System troubleshooting", "Network troubleshooting", "Scripting", "Automation" ], "hardSkills" : [ { "name" : "Linux administration", "level" : "intermediate" }, { "name" : "System troubleshooting", "level" : "intermediate" }, { "name" : "Network troubleshooting", "level" : "intermediate" }, { "name" : "Scripting", "level" : "intermediate" }, { "name" : "Automation", "level" : "intermediate" } ], "majorSkills" : "Kubernetes, OpenStack, Linux administration, Troubleshooting", "majorSkillsList" : [ "Kubernetes", "OpenStack", "Linux administration", "Troubleshooting" ], "coreResponsibilities" : "Troubleshoot customer environments, Detect issues, Report issues, Resolve issues, Manage alerts, Troubleshoot MOSK, Resolve IaaS needs, Handle IaaS needs, Triage IaaS needs, Reproduce customer issues, Confirm bug reports, Provide information to development, Discuss customer issues, Suggest improvements, Fix product bugs, Own escalations end-to-end, Route issues to teams, Maintain accountability, Follow through on issues, Participate in on call rotation, Provide holiday coverage, Communicate with customers, Provide status updates, Guide customers through troubleshooting, Guide customers through resolution, Work with AI tools, Troubleshoot server issues, Troubleshoot DCOPs issues, Troubleshoot Firmware upgrading, Troubleshoot Iso, Troubleshoot OS, Troubleshoot Dell, Troubleshoot Lenovo, Troubleshoot ST Micro, Troubleshoot DC networking asks, Troubleshoot DC networking upgrades, Triage networking asks, Triage networking upgrades", "teamCollaboration" : "Work with development team; Route issues to teams", "domainKnowledge" : "Cloud technologies; IaaS; Containerized environments; Object storage; Virtualization solutions; Network storage; Distributed storage", "domainList" : [ "cloud-technologies", "iaas", "containerized-environments", "object-storage", "virtualization-solutions", "network-storage", "distributed-storage" ], "domainSpecificKnowledge" : [ "Cloud technologies", "IaaS", "Containerized environments", "Object storage", "Virtualization solutions", "Network storage", "Distributed storage" ], "toolProficiency" : [ "Netbox", "LibraNMS", "Verity", "Tailscale", "Fortinet", "Cisco", "Juniper", "Grafana", "Kibana", "Nagios", "Prometheus", "Puppet", "Chef", "Salt", "Ansible", "Helm" ], "communicationSkills" : "Communicate urgently; Communicate clearly; Communicate in detail", "documentationSkills" : "Standard Operating Procedure generation", "continuousLearning" : "Learn MOSK", "innovationCreativity" : "Work with AI tools", "problemSolvingSkills" : "Troubleshoot customer environments; Diagnose system-level issues; Resolve system-level issues; Troubleshoot issues; Reproduce customer issues; Troubleshoot server issues; Troubleshoot DCOPs issues; Troubleshoot Firmware upgrading; Troubleshoot Iso; Troubleshoot OS; Troubleshoot Dell; Troubleshoot Lenovo; Troubleshoot ST Micro; Troubleshoot DC networking asks; Troubleshoot DC networking upgrades", "specialRequirements" : "Weekend on call rotation, Holiday coverage", "qualificationsBasic" : "High School diploma or equivalent, 3+ years technical customer support, Expert Linux system administration, Expert Linux troubleshooting skills, Knowledge of OpenStack, Knowledge of Neutron, Knowledge of Kubernetes, Knowledge of object storage principles, English speaking and writing ability, DCOPs experience, Firmware upgrades experience, Iso experience, OS experience, Dell experience, Lenovo experience, ST Micro experience, Networking troubleshooting experience, Vlans experience, Ports experience, Spine/leaf config experience, Change management experience, Fortinet experience, Cisco experience, Juniper experience, Python scripting experience, Automation concepts experience, Understanding of networking concepts, Understanding of networking protocols, Alert management experience, Standard Operating Procedure generation, Good knowledge of virtualization solutions, Good knowledge of network storage solutions, Good knowledge of distributed storage solutions", "qualificationsPreferred" : "Four year college degree preferred, Kubernetes experience, Openstack frameworks experience, TOR switching experience, Databases experience, Message brokers experience, Configuring monitoring tools, Customizing monitoring tools, Extending monitoring tools, Working configuration management tools", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. By combining open source innovation with deep expertise in Kubernetes orchestration, Mirantis empowers platform engineering teams to deliver composable, production-ready developer platforms across any environment—on-premises, in the cloud, at the edge, or in sovereign data centers. As enterprises navigate the growing complexity of AI-driven workloads, Mirantis delivers the automation, GPU orchestration, and policy-driven control needed to manage infrastructure with confidence and agility. Committed to open standards and freedom from lock-in, Mirantis ensures that customers retain full control of their infrastructure strategy. The Technical Support Engineer is a mid-level role responsible for maintaining the reliability and performance of customer environments remotely and supporting any Mirantis Opensack/k0s layers they run along with it. The ideal candidate brings hands-on Linux administration experience, with the ability to diagnose and resolve system-level issues efficiently. A solid working knowledge of Kubernetes and Openstack is desired — including cluster operations, components workload management, and troubleshooting containerized environments. Main Responsibilities: * Proactively/Reactively troubleshoot customer environments based on Linux, OpenStack, Kubernetes, networking and other cloud technologies, detect, report and resolve issues. Alert Management. * Learn and troubleshoot MOSK (Mirantis Openstack on Kubernetes) * Resolve and Handle/Triage IaaS related needs in customer datacenters. * Reproduce customer issues in labs where needed, confirm bug reports, provide detailed information to the development team. * Work closely with the development team: discuss customer issues, suggest improvements, fix product bugs, etc. * Own escalations end-to-end by routing issues to the appropriate teams, including OpenStack/ceph storage, networking, hardware, and infrastructure, and product engineering while maintaining accountability and follow-through. * Participate in weekend on call rotation and holiday coverage * Communicate urgently, clearly, and in detail with customers during incidents via email and remote session, providing accurate status updates and guiding them through troubleshooting and resolution * Work with AI tools to increase efficiency and problem solving tasks for customers. * Troubleshooting server issues- DCOPs issues, Firmware upgrading, Iso, OS, Dell, Lenovo, ST Micro * Work to troubleshoot any DC networking asks/upgrades, triaging where applicable ## Qualifications * High School diploma or equivalent required, four year college degree preferred or work history equivalent (3+ years technical customer support in IaaS, Saas Technologies * Knowledge of OpenStack, Neutron, kubernetes and object storage principles i * Strong English speaking and writing ability required. * Expert Linux system administration and troubleshooting skills * DCOPs experience, Firmware upgrades, Iso, OS, Dell, Lenovo, ST Micro * Networking - tools / Netbox, LibraNMS, Verity, Tailscale, experience with troubleshooting network issues) - Vlans, ports, spine/leaf config, change management, Fortinet, Cisco, Juniper * Python, scripting experience, automation concepts * Understanding of networking concepts and protocols * Alert management experience, * Standard Operating Procedure generation (SOP) * Change Management experience * Good knowledge of virtualization solutions (libvirt, KVM, VMWare) * Good knowledge of network and distributed storage solutions Preferred Qualifications * Experience w/ databases and message brokers (MySQL, Galera, PostgreSQL, RabbitMQ, InfluxDB, ElasticSearch, Cassandra, Zookeeper) * Experience with configuring, customizing, and extending monitoring tools (Grafana, Kibana, Nagios, Prometheus) * Experience working configuration management tools (Puppet, Chef, Salt, Ansible, Helm) * Kubernetes experience, openstack frameworks * TOR switching, networking concepts ## Additional Information What does Mirantis offer you? * Work with an established Silicon Valley leader in the cloud infrastructure industry; * Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies; * Be a part of cutting-edge, open-source innovation; * Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued; * Professional development and training; * Attend conferences and working groups; * Company outings, happy hours, hackathons, and tech talks; * Receive a competitive compensation package with a strong benefits plan. We are a [Leader for Container Management](https://www.g2.com/reports/grid-report-for-container-management-spring-2022.embed?featured=mirantis-kubernetes-engine-formerly-docker-enterprise&secure%5Bgatedconsumer%5D=7ed17484-74e3-4ce8-8ad6-b48b395fbf56&secure%5Btoken%5D=f4b909a5c1a2d1aa71dee93761486db5732a5b82abd47aa75f3353da41e3b92c&utmcampaign=gate-817340) in G2 (#2 after AWS)!", "summaryDescription" : "Technical Support Engineer (Kubernetes, Openstack) at Mirantis. Skills: Kubernetes, OpenStack, Linux administration, Troubleshooting. Troubleshoot customer environments. Detect issues", "postedDate" : "2026-06-15T13:49:35.000", "createdAt" : "2026-06-15T21:34:21.416", "lastUpdated" : "2026-06-16T07:03:43.171", "ingestTimestamp" : "2026-06-15T21:34:21.416", "mongoId" : "6a304f96f292fd229cee8d66", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Linux administration", "System troubleshooting", "Network troubleshooting", "Scripting", "Automation", "Kubernetes", "OpenStack", "Troubleshooting", "System administration", "Automation concepts", "Change management", "SOP generation", "Cloud technologies", "IaaS", "Containerized environments", "Object storage", "Virtualization solutions", "Network storage", "Distributed storage", "Netbox", "LibraNMS", "Verity", "Tailscale", "Fortinet", "Cisco", "Juniper", "Grafana", "Kibana", "Nagios", "Prometheus", "Puppet", "Chef", "Salt", "Ansible", "Helm" ], "skillCount" : 35, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309825f292fd229c0e2712", "title" : "Field Service Technician", "company" : "Xos, Inc.", "industry" : "Manufacturing", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Field Service Technician in Bulgaria, adjusted for the manufacturing industry and remote work." }, "location" : "Remote", "locations" : [ "Remote" ], "certifications" : [ "ASE Certifications", "CDL class A" ], "timestamp" : "2026-06-16T10:13:01.291", "fingerprint" : "5333692f5809eaa0725e9644a79e2a896853b891ff382e6e2294d6ac178a673a", "source" : "greenhouse", "language" : "en", "applyUrl" : "http://www.xostrucks.com/careers?gh_jid=6034696004", "externalId" : "6034696004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "technicalSkills" : "Low voltage, High voltage, Electrical diagnosis, Module programming, Electrical concepts, Volt-ohm meters, Motors, Harness systems", "professionalSkills" : [ "Customer service", "Technical issues", "Production quality", "Field fix development", "Vehicle knowledge", "Battery systems", "Customer facing support", "Case notes", "Repair orders" ], "hardSkillsList" : [ "Electrical schematics" ], "hardSkills" : [ { "name" : "Electrical schematics", "level" : "intermediate" } ], "majorSkills" : "Electrical diagnosis, Vehicle repair, Customer support", "majorSkillsList" : [ "Electrical diagnosis", "Vehicle repair", "Customer support" ], "coreResponsibilities" : "Diagnose Xos vehicles, Repair Xos vehicles, Report on Xos vehicles, Report on quality concerns, Report on design concerns, Collaborate with internal teams, Collaborate with external partners, Demonstrate proficiency in LV diagnosis, Demonstrate proficiency in HV diagnosis, Demonstrate proficiency in controls, Demonstrate proficiency in module programming, Apply knowledge of electrical concepts, Use volt-ohm meters, Provide customer facing support, Complete timely case notes, Complete accurate case notes, Complete timely repair orders, Complete accurate repair orders, Initiate new cases, Demonstrate professional appearance, Demonstrate effective communication, Complete training objectives, Complete certifications", "teamCollaboration" : "Internal teams; External partners", "domainKnowledge" : "Electric vehicles; Commercial transportation; Fleet management software; Charging solutions; Battery systems", "domainList" : [ "electric-vehicles", "commercial-transportation", "fleet-management-software", "charging-solutions", "battery-systems" ], "domainSpecificKnowledge" : [ "Electric vehicles", "Commercial transportation", "Fleet management software", "Charging solutions", "Battery systems" ], "toolProficiency" : [ "Google Suite" ], "communicationSkills" : "Customer communication", "documentationSkills" : "Case notes; Repair orders", "continuousLearning" : "Training objectives; Certifications", "problemSolvingSkills" : "Diagnosing issues; Root cause analysis", "specialRequirements" : "Frequent multi-state travel, Frequent international travel, Regular cross-border travel to Canada, Travel 60-80% of the time, Overnight stays, Travel including weekends, Travel including holidays, Travel outside standard hours, Lift over 50 pounds, Work under commercial vehicles, Work in varying weather conditions", "outcomesObjectives" : "Drive improved production quality; Drive field fix development", "qualificationsBasic" : "Proficiency with high and low voltage electrical systems, 4+ years of relevant experience, Valid Driver's License, Clean driving record, Legally eligible for international travel, Admissible to Canada for business, Obtain and maintain all required travel documentation, Available to travel 60-80% of the time, Lift over 50 pounds", "qualificationsPreferred" : "Associates Degree or Vocational Certificate in automotive service technology, ASE Certifications, CDL class A, Proficiency in Google Suite applications, Ability to read and interpret electrical schematics, Meet security clearance requirements, Comply with pre-employment conditions", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Drive the Future with Xos Xos (NASDAQ: XOS), is a technology company and electric truck manufacturer on a mission to decarbonize commercial transportation. We design and build state-of-the-art electric vehicles, develop advanced fleet management software, and create charging solutions that make fleet electrification seamless and cost-efficient. At Xos, we're problem-solvers, innovators, and go-getters, working together to drive a cleaner, more sustainable future. Join us and be part of the movement shaping the next generation of commercial transportation. The Role Xos is hiring an experienced Field Service Technician responsible for diagnosing, repairing, and reporting on Xos vehicles. Operating primarily in the field, this role requires a high level of productivity and self-reliance while traveling. The Field Service Technician is responsible for taking customers' stated concerns and quantifying those into actionable technical issues. Detailed reporting on the cause, root cause, and corrective actions will drive improved production quality as well as field fix development. Exceptional customer service, knowledge of the complete vehicle, in addition to battery systems, is key to success in this position. **This role will focus on servicing the East Coast and requires frequent multi-state and international travel, including regular cross-border travel to Canada, to support customer and field service needs** Responsibilities Diagnose, repair, and report on quality and design concerns on Xos vehicles and products. Collaborate with internal teams such as design, engineering, software, and external partners. Demonstrate proficiency in low voltage (LV) and high voltage (HV) electrical diagnosis, controls, and module programming. Apply in-depth knowledge of basic electrical concepts, including the use of various volt-ohm meters. Possess strong mechanical knowledge of commercial truck mechanical systems with experience in motors and harness systems preferred. Provide professional customer facing support through face-to-face interactions and through phone and email communications. Complete timely and accurate case notes, repair orders, and initiate new cases as required. Demonstrate professional appearance and effective communication skills with customers on-site and in remote interactions. Complete training objectives and certifications as assigned by management. Perform additional duties as assigned. Qualifications Proven proficiency with high and low voltage electrical systems. Associates Degree or Vocational Certificate in automotive service technology related field or 4+ years of relevant experience. ASE Certifications are a plus CDL class A or B preferred Proficiency in Google Suite applications Ability to read and interpret electrical schematics A valid Driver's License and a clean driving record are required for this position, as driving is an essential function of the role. Ability to meet security clearance requirements for employment and comply with all applicable pre-employment conditions, including those required by federal or customer-regulated work environments. Must be legally eligible for international travel and admissible to Canada for business purposes, and able to obtain and maintain all required travel documentation. Must be available to travel as business needs require (typically 60-80% of the time including overnight stays), including weekends, holidays, and outside standard business hours. Travel includes frequent cross-border assignments to Canada. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. While performing the essential functions of this job, the employee is regularly required to lift over 50 pounds, perform work under commercial vehicles with the use of personal protective equipment from the ground at various worksite locations, including outdoors and in varying weather conditions. The salary range for this role is specific to the locations listed below and is the range Xos Inc. reasonably and in good faith expects to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors, including not but limited to, job-related knowledge, skillset, relevant education, qualifications, certifications, geographic location, and other business or organizational factors. $30.00 - $35.00(+) DOE per hour Benefits (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Xos may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform duties, including individuals on our People Operations Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Xos affiliates; and (iii) Xos’s service providers, including providers of background checks, staffing services, and cloud services. Where permitted by applicable law, Xos may transfer or store internationally your Candidate Profile Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Notice to Recruitment Services Xos is not accepting applications from third-party recruitment services at this time. Unsolicited resumes or candidate profiles submitted in response to our job postings will not be subject to any referral or placement fees unless a written agreement is in place with Xos for the specific job opportunity.", "summaryDescription" : "Field Service Technician at Xos, Inc.. Skills: Electrical diagnosis, Vehicle repair, Customer support. Diagnose Xos vehicles. Repair Xos vehicles", "postedDate" : "2026-06-16T03:17:27.094", "createdAt" : "2026-06-16T03:17:27.094", "lastUpdated" : "2026-06-16T10:13:01.291", "ingestTimestamp" : "2026-06-16T03:17:27.094", "mongoId" : "6a309825f292fd229c0e2712", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Electrical schematics", "Electrical diagnosis", "Vehicle repair", "Customer support", "Customer service", "Technical issues", "Production quality", "Field fix development", "Vehicle knowledge", "Battery systems", "Customer facing support", "Case notes", "Repair orders", "Electric vehicles", "Commercial transportation", "Fleet management software", "Charging solutions", "ASE Certifications", "CDL class A", "Google Suite" ], "skillCount" : 20, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305739f292fd229cf35de2", "title" : "Recruiting Coordination Lead", "company" : "Anduril Industries", "industry" : "Technology", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Recruiting Coordinator in Boston, MA, adjusted for the technology industry and company size." }, "location" : "Boston, Massachusetts, United States", "locations" : [ "Boston", "Massachusetts", "United States" ], "timestamp" : "2026-06-16T09:03:56.097", "fingerprint" : "cba09137298be4a10692d3e1fb349f5d315555909196eb8470af8bc6be48abba", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/andurilindustries/jobs/5161410007?gh_jid=5161410007", "externalId" : "5161410007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "42.3588336,-71.0578303" } ], "locationText" : "Boston, Massachusetts, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Team management", "Partner relationships", "Data analysis" ], "hardSkillsList" : [ "High-volume scheduling" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "High-volume scheduling", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Recruiting coordination, Team leadership", "majorSkillsList" : [ "Recruiting coordination", "Team leadership" ], "coreResponsibilities" : "Manage and mentor recruiting coordinators, Own relationships with recruiting partners, Own relationships with hiring managers, Leverage data-driven insights to streamline operations, Act as primary point of contact for complex", "teamCollaboration" : "Recruiting partners; Hiring managers", "domainKnowledge" : "Defense technology", "domainList" : [ "defense-technology" ], "domainSpecificKnowledge" : [ "Defense technology" ], "qualificationsBasic" : "Minimum 3 days in office per week", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Anduril Industries is a defense technology company with a mission to transform U. S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. ABOUT THE TEAM The Recruiting Coordination Team at Anduril plays an integral role in helping our company grow and scale. From managing daily interviewing logistics to fostering exceptional candidate relationships, you will be pivotal in shaping Anduril’s future. ABOUT THE JOB We are seeking a Recruiting Coordination Lead to support our growing recruiting coordination function. This role will be located on-site at either our Boston, MA (including Boston area satellite offices) or Washington DC location, with a minimum in-office expectation of three days per week. In this role, you will manage and mentor a team of recruiting coordinators responsible for high-volume scheduling. Beyond team management, you will own relationships with recruiting partners and hiring managers, leverage data-driven insights to streamline operations, and act as the primary point of contact for complex scheduling escalations. WHAT YOU’LL DO Lead and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: Benefits At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits. Protecting Yourself from Recruitment Scams Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information. To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind: No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates. Please always verify communications: Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an @anduril.com address. Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com. Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links. What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts. Data Privacy To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/. By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.", "summaryDescription" : "Recruiting Coordination Lead at Anduril Industries. Skills: Recruiting coordination, Team leadership. Manage and mentor recruiting coordinators. Own relationships with recruiting partners", "postedDate" : "2026-06-15T23:21:43.404", "createdAt" : "2026-06-15T23:21:43.404", "lastUpdated" : "2026-06-16T09:03:56.097", "ingestTimestamp" : "2026-06-15T23:21:43.404", "mongoId" : "6a305739f292fd229cf35de2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "High-volume scheduling", "Leadership", "Mentoring", "Recruiting coordination", "Team leadership", "Team management", "Partner relationships", "Data analysis", "Defense technology" ], "skillCount" : 9, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a3075d2f292fd229c013d4b", "title" : "Field Service Technician", "company" : "Toshiba Global Commerce Solutions", "salary" : { "min" : 26.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Fresno, CA", "locations" : [ "Fresno", "CA" ], "timestamp" : "2026-06-16T12:30:22.900", "fingerprint" : "2a9f39726fabbf3d9f09444fcd2312e889bd0182289e7c0db2ca264ecdefd83b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/toshibaglobalcommercesolutions/jobs/5164603007", "externalId" : "5164603007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fresno", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.7394421,-119.7848300" } ], "locationText" : "Fresno, California, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "This job opening is not eligible for immigration/work visa sponsorship POSITION SUMMARY: The Field Service Technician is responsible for working independently and maintaining retail store technologies and computer systems and peripherals, within retail store and commercial business environments. They are responsible to perform a full workload of product installation, support services and repair on Toshiba Global Commerce Solutions and non-TOSHIBA retail products and in the store systems, retail banking and SMB marketplaces (i.e., apparel stores, supermarkets, mass merchandising, specialty shops, banks, local insurance agents, CPAs, legal firms, etc.). The Field Service Technician is accountable for customer satisfaction, metrics attainment and operational activities as required for the services provided. The services include some or all the following: whole product and/or component exchange and on-premises basic product & store equipment problem diagnosis, adjustment and/or repair. The Field Service Technician may also perform equipment refurbishment, installation, relocation, discontinuance, product level engineering and configuration changes, upgrades and/or modifications, to products using well established documentation and procedures. STARTING PAYRATE: this is a non-exempt, hourly role (eligible for overtime) starting at $26.44/hr RESPONSIBILITIES: Operates in assigned territory and performs repairs and services on products. Can install all equipment in new and/or remodeled sites without assistance, can handle all projects/installs without assistance, performs maintenance on all supported equipment at field locations with minimal phone support from all associated support areas, proficient knowledge and use of all client support applications and portals, able to troubleshoot and fix complex problems over the phone with store personnel, uses established procedures and/or instructions for repetitive and/or routine work, works on tasks individually or as a part of a team and aids less experienced service representatives Travel within assigned territory or nationally to customer locations to perform installations, relocation, discontinuance, product level engineering and configuration changes, upgrades and/or modifications to retail POS equipment Effectively communicates with customers, management, peers, and team members on a timely basis regarding status of work, potential problems, customer/store management satisfaction, and to seek advice and assistance, builds positive customer relationships with product end-user and customer project and/or store management, operates responsibilities efficiently and/or performs technical services in a complete, quality, and timely manner to meet customer commitments and minimize disruptions to the customer's operation, has a good understanding of and can both articulate & demonstrate to end-user customers, TOSHIBA's service and support delivery methodology With assistance, plans, prioritizes, and schedules work to meet or exceed customer satisfaction objectives, arrange all travel plans in a timely cost-effective manner using company approved business tools and ability to respond to schedule changes with minimal notice, flexibility to work varying shifts including overtime and weekends as necessary Ensure installation activities are accurately documented in accordance with TOSHIBA standards and practices using automated systems and/or established reports, this includes but is not limited to air travel, call, mileage, timecards, and expense reports Effectively maintain and manage trunk stock to support all customers Perform other related duties as assigned ENVIRONMENTAL CONDITIONS: Driving to multiple customer locations throughout the day Lifting to 50 lbs. without assistance Standing/Walking activities are encountered during 75% of the normal workday Stooping/Bending/Squatting activities are encountered on a frequent basis Reaching activities are conducted on a frequent and repetitive basis throughout the workday An individual may be required to perform twisting activities, dependent on the type of position he need to place himself in while performing his/her job duties Regular use of basic hand tools (drills, screwdrivers, etc.) Regular air travel may be required Use of ladders or lifts to access roof or inside celling / wall devices AREAS OF EXPERTISE & SPECIAL SKILLS: High School Diploma with 4+ years of related experience, IT/Technical degree or certificate preferred Must be able to travel 100% of the time, domestic and/or air travel. May be assigned to a specific local territory, but air travel may be necessary for installations or other service delivery projects outside assigned geography Possesses operational knowledge of personal computer technology, network infrastructure, flat panel TVs & monitors, cash registers / point-of-sale equipment, and associated retail devices Demonstrates general knowledge and experience in wall-to-wall IT service and support The position requires a mechanical aptitude with competency in electricity & electronics, and the ability to properly use test equipment, basic hand tools, electronic testing equipment and electric meters Must possess the ability to follow written or spoken directions and to provide information in a clear and concise manner Good Customer Service skills are essential Develops skills in maintaining good working relations with customers and peers Ability to multitask, prioritize assignments and work independently Must have good written and oral communication skills including tact and diplomacy when facing customers The individual must be able to recognize and understand the functional and operational use of IT signal and power cables as well as low voltage wiring systems and to perform diagnosis and repair thereof Self-motivated and strong work ethic Ensures that solutions to today’s problems do not become tomorrow’s Maintain a professional demeanor, dress, and behavior Problem solving and Organizational skills Ability to work long hours as project needs dictate in a physically demanding environment Ability to work varying shifts including overtime and weekends as necessary About the Company: Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy. Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following: Group health coverage (medical, dental, & vision) Employee Assistance Programs Company provided life insurance Employee discounts Generous paid holiday schedule, paid vacation & sick/personal days EEO: Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation DIVERSITY, EQUITY & INCLUSION: We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We’re passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) #remote", "summaryDescription" : "Field Service Technician at Toshiba Global Commerce Solutions", "postedDate" : "2026-06-16T01:18:56.122", "createdAt" : "2026-06-16T01:18:56.122", "lastUpdated" : "2026-06-16T12:30:22.900", "ingestTimestamp" : "2026-06-16T01:18:56.122", "mongoId" : "6a3075d2f292fd229c013d4b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 54080, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c759574d8ee00a093787d", "title" : "Technical Support Engineer", "company" : "Redis", "industry" : "Customer Org", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Technical Support Engineer in the UK technology industry, adjusted for seniority and company size." }, "location" : "United Kingdom", "locations" : [ "United Kingdom" ], "timestamp" : "2026-06-15T12:50:55.052", "fingerprint" : "39fe3d8a46bcd6c9aaf68d9beb22a5882e7d5d74a5c1ef4c2b213f771f85e452", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/redis/f1bd5a5f-2e37-49ec-81d3-d89951183de0/application", "externalId" : "f1bd5a5f-2e37-49ec-81d3-d89951183de0", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "Redis Enterprise Software, Cloud Platforms, Container orchestration platforms, Linux, Unix, Networking, TCP/IP, NoSQL databases", "professionalSkills" : [ "Customer support", "Technical expertise", "Problem solver", "Performance analysis" ], "hardSkillsList" : [ "Software troubleshooting", "Issue reproduction", "Root cause analysis", "Performance analysis", "Scripting", "Programming" ], "hardSkills" : [ { "name" : "Software troubleshooting", "level" : "intermediate" }, { "name" : "Issue reproduction", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Performance analysis", "level" : "intermediate" }, { "name" : "Scripting", "level" : "intermediate" }, { "name" : "Programming", "level" : "intermediate" } ], "majorSkills" : "Software troubleshooting, Complex problem solving, Redis Enterprise Software", "majorSkillsList" : [ "Software troubleshooting", "Complex problem solving", "Redis Enterprise Software" ], "coreResponsibilities" : "Troubleshoot and resolve complex software issues, Reproduce issues, Replicate customer environments, Document issues, Contribute to internal documentation, Collaborate with Engineering, Provide solutions, Provide Root Cause Analysis, Analyze performance questions, Provide technical expertise, Manage critical customer issues, Facilitate communication, Serve as customer advocate, Handle escalations, Help customers realize value, Participate new product development, Participate customer training, Participate support-related activities", "teamCollaboration" : "Collaborate with Engineering; Communication between customers; Communication CloudOps; Communication Engineering; Communication Product; Communication TAMs; Communication Sales", "domainKnowledge" : "High-performance database; Cloud-based environments; On-premise environments; Container orchestration", "domainList" : [ "high-performance-database", "cloud-based-environments", "on-premise-environments", "container-orchestration" ], "domainSpecificKnowledge" : [ "High-performance database", "Cloud-based environments", "On-premise environments", "Container orchestration" ], "communicationSkills" : "Written communication; Verbal communication; Presentation", "documentationSkills" : "Document issues; Internal documentation", "continuousLearning" : "Ongoing learning; Learning and development", "innovationCreativity" : "Innovation", "problemSolvingSkills" : "Problem-solving; Troubleshoot; Root Cause Analysis; Digging through full stack", "outcomesObjectives" : "Help customers realize value", "qualificationsBasic" : "Five years relevant experience, Scripting or programming languages, Working knowledge Cloud/On-premise, Expert working knowledge Linux/Unix, Expert working knowledge networking (TCP/IP), Proficiency written English, Proficiency verbal English, Technical background, Excellent problem-solving skills, Excellent multi-tasking skills, High availability commitment, Commitment to customers", "qualificationsPreferred" : "Bachelor of Science Computer Science, Bachelor of Science Information Systems, Experience NoSQL databases, Experience Redis, Experience container orchestration environments, Experience Kubernetes", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? Why would you love this job? Come with us on our exciting journey as a valuable contributor to our Unicorn Pre-IPO Global Customer Technical Support Team at Redis. As a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, ongoing learning, and the excitement of helping name-brand customers as part of our fun, tight-knit team. In this role, you will use and extend your existing technical depth and increase your technical breadth by addressing complex problems for the top companies in the world. You will level up to be an expert complex problem solver on Redis Enterprise Software, being used as a high-performance database by thousands of worldwide customers. You will dive deep into different exciting forefront technologies by supporting Redis Enterprise running on the top Cloud Platforms and in the top container orchestration platforms. Join the best of the best and continuously learn new things. We are looking for brilliant experts that are curious, persistent, and happy digging through the full stack, from code to Sysadmin to networking to performance. If this sounds like you, please check out the technical foundation we’d like you to bring. What you’ll do: - Work with customers to troubleshoot and resolve complex software issues: Reproduce issues, replicating customer environments as needed - Document issues and contribute to our internal team documentation - Collaborate with Engineering as needed to provide solutions - Provide Root Cause Analysis - Analyze performance questions that may arise along the data path (including networks) for deployments that may be in the Cloud or On-premises - Provide technical expertise during testing, deployment, and upgrading of Redis software - Manage critical customer issues, facilitating communication between customers, CloudOps, Engineering, Product, TAMs, and Sales - Serve as the customer advocate for timely resolution of issues and handling escalations while helping customers realize and maximize the value of their Redis subscription - Participate in new product development, customer training, and other support-related activities What will you need to have? - At least five years of relevant experience in the enterprise software industry - Strong background in scripting or programming languages - Working knowledge of Cloud-based and On-premise environments - Expert working knowledge in Linux/Unix and networking (TCP/IP) - Proficiency in communication and presentation, both written and verbal (in English) - Strong technical background with excellent problem-solving and multi-tasking skills - High availability and commitment to customers Extra great if you have: - Bachelor of Science in Computer Science or Information Systems - Experience with NoSQL databases (especially Redis) - Experience working with container orchestration environments, such as Kubernetes We give back to our employees: Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our team members fantastic benefits and perks: - Competitive salaries and equity grants - Flexible vacation time to promote a healthy work-life balance - Health insurance, paid paternity leave, and pension plan - Flexible working options - Team celebrations and recreation events - Learning and development opportunities - Ability to influence a high-performance company on its way to IPO #LI-HG1 #LI-DNI As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy https://redis.com/legal/privacy-policy/ in order to evaluate candidates.", "summaryDescription" : "Technical Support Engineer at Redis. Skills: Software troubleshooting, Complex problem solving, Redis Enterprise Software. Troubleshoot and resolve complex software issues. Reproduce issues", "createdAt" : "2026-06-14T09:20:10.633", "lastUpdated" : "2026-06-15T12:50:55.052", "ingestTimestamp" : "2026-06-14T09:20:10.633", "mongoId" : "6a2c759574d8ee00a093787d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Software troubleshooting", "Issue reproduction", "Root cause analysis", "Performance analysis", "Scripting", "Programming", "Complex problem solving", "Redis Enterprise Software", "Customer support", "Technical expertise", "Problem solver", "High-performance database", "Cloud-based environments", "On-premise environments", "Container orchestration" ], "skillCount" : 15, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7f2e74d8ee00a0954ac4", "title" : "Technical Support Engineer 1", "company" : "Datadog", "industry" : "SaaS", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Technical Support Engineer 1 in Dublin, Ireland, adjusted for the technology industry and company size." }, "location" : "Dublin, Ireland", "locations" : [ "Dublin", "Ireland" ], "timestamp" : "2026-06-16T05:43:57.176", "fingerprint" : "eaea8b1459cc49ffe60c05c9743d26297340f6b0ff873e7850841dbec69ce73b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.datadoghq.com/detail/7979808/?gh_jid=7979808", "externalId" : "7979808", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dublin", "country" : "Ireland", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.3493795,-6.2605593" } ], "locationText" : "Dublin, Ireland", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "Linux", "coreResponsibilities" : "Engage with customers, Identify technical support requests, Resolve technical support requests, Educate clients on platform use, Reproduce technical issues, Dive into Datadog integrations, Participate in product conversations, Train as specialist", "domainKnowledge" : "Log management; Cloud Security Monitoring", "domainList" : [ "log-management", "cloud-security-monitoring" ], "domainSpecificKnowledge" : [ "Log management", "Cloud Security Monitoring" ], "continuousLearning" : "Continuous professional development; Product training; Career pathing", "specialRequirements" : "Work from Datadog office 3-5 days per week", "qualificationsBasic" : "Computer Science major, Engineering major, Bootcamp graduate, Programming experience, Basic Linux knowledge, Rotating schedule availability, Weekend availability", "qualificationsPreferred" : "Understanding of Log management fundamentals, Understanding of Cloud Security Monitoring", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Engage with customers via multiple channels (ticketing system, live chat, and screen sharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform Reproduce technical issues and dive into Datadog’s 600+ integrations Participate in product conversations with internal teams based on feedback from client interactions Train as a highly knowledgeable specialist in one or more Datadog product area(s) Work from a Datadog office 3 - 5 days per week Who You Are: A Computer Science / Engineering major and/or Bootcamp graduate Active contribution to open-source projects (code, bug reports, etc.) and the Engineering Community (Meetups, etc.) Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach An effective written and verbal communicator Possessing some programming experience and a basic knowledge of Linux Able to work a rotating schedule that requires weekend availability Nice to have: Understanding of Log management fundamentals Understanding of Cloud Security Monitoring Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Generous global benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, ability to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.", "summaryDescription" : "Technical Support Engineer 1 at Datadog. Engage with customers. Identify technical support requests", "postedDate" : "2026-06-14T19:10:31.121", "createdAt" : "2026-06-14T19:10:31.121", "lastUpdated" : "2026-06-16T05:43:57.176", "ingestTimestamp" : "2026-06-14T19:10:31.121", "mongoId" : "6a2c7f2e74d8ee00a0954ac4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Log management", "Cloud Security Monitoring" ], "skillCount" : 2, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69ce5e189bc74574cb674c02", "title" : "National Consultant - Technical Programme Coordination", "salary" : { "min" : 125000.0, "max" : 180000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Senior National Consultant in Technical Programme Coordination in the United States, with adjustments for multiple locations and a full-time onsite work mode." }, "location" : "Multiple Locations", "locations" : [ "Multiple Locations", "Apr 6, 2026, 9:59:00 PM", "Sudan-Port Sudan, South Sudan, South Sudan" ], "timestamp" : "2026-06-15T22:58:28.586", "fingerprint" : "a0e3a16c09da2d4d8632b2b19f616711e5ade6b9f0a15597d839b12cb6455043", "source" : "taleo", "language" : "en", "applyUrl" : "https://who.taleo.net/careersection/ex/jobdetail.ftl?job=386196", "externalId" : "386196", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "specialRequirements" : "External consultant, 6 Months", "remoteFriendly" : false, "rawDescription" : "External consultant 6 Months", "summaryDescription" : "National Consultant - Technical Programme Coordination", "createdAt" : "2026-06-14T21:56:58.351", "lastUpdated" : "2026-06-15T22:58:28.586", "ingestTimestamp" : "2026-06-14T21:56:58.351", "mongoId" : "69ce5e189bc74574cb674c02", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 125000, "salaryAnnualMax" : 180000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : false, "llmIndustryConfidence" : 0.85 }, { "id" : "6a305723f292fd229cf347c0", "title" : "IT Field Support Technician", "company" : "ASSYST, Inc.", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for IT Field Support Technician in Temple Hills, United States, adjusted for junior seniority and full-time employment." }, "location" : "Client Location", "locations" : [ "Client Location" ], "timestamp" : "2026-06-16T06:16:25.493", "fingerprint" : "fc8e023e751646b43ab161740c9f8926292c6929fe0b09b0fe54f945ffecc12b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/assystinc/jobs/4286073009", "externalId" : "4286073009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Temple Hills", "state" : "Maryland", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8105036,-76.9500060" } ], "locationText" : "Temple Hills, Maryland, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "remoteFriendly" : false, "rawDescription" : "ASSYST is seeking an IT Field Support Technician to support our client in Temple Hills, Maryland (Onsite role) This role provides essential technical assistance and support related to computer systems, cloud services, hardware, and network software. The ideal candidate will serve as the primary point of contact for technical support, resolving hardware and software disruptions to ensure seamless end-user operations. Please Note: This is a fully onsite role. Remote work is not permitted. Responsibilities: Serving as the first point of contact for IT support. Installing, configuring, and maintaining software and hardware components of computer and network systems. Diagnosing and troubleshooting software and hardware issues. Repairing and replacing damaged computer and network components. Ensuring the security of clients and server computers by installing and upgrading antivirus and firewall software. Supporting people whenever they encounter challenges with computers and network devices. Maintaining and updating technical documentation regularly. Testing new hardware and software before full-scale installation. Requirements: High School degree or equivalent; an associate's degree preferred General Experience as an IT Field Support Technician or Service Desk Specialist: 2 Years Specialized Experience Experienced in Active Directory, Windows OS, SCCM, and ITIL Methodologies. Skillset Required: Computer Hardware Repair: 1 year (Preferred) Technical support: 1 year (Preferred) Software troubleshooting: 1 year (Preferred) Strong customer service skills. ASSYST Benefits: We are proud to offer a robust benefits package including medical, dental, vision, 401(k) retirement plan, disability insurance, flexible spending accounts and more in order for our employees to maintain a secure work/life balance. ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law", "summaryDescription" : "IT Field Support Technician at ASSYST, Inc.", "postedDate" : "2026-06-15T23:17:43.191", "createdAt" : "2026-06-15T23:17:43.191", "lastUpdated" : "2026-06-16T06:16:25.493", "ingestTimestamp" : "2026-06-15T23:17:43.191", "mongoId" : "6a305723f292fd229cf347c0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309acbf292fd229c0ed15b", "title" : "Field service Technician", "company" : "Konecranes", "industry" : "Machinery", "salary" : { "min" : 28000.0, "max" : 38000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Field Service Technicians in Spain, adjusted for mid-seniority and the manufacturing industry in Las Palmas de Gran Canaria." }, "location" : "Las Palmas de Gran Canaria, Spain", "locations" : [ "Las Palmas de Gran Canaria", "Spain" ], "timestamp" : "2026-06-16T14:25:52.846", "fingerprint" : "ebd61dfa81338cda2cbf4b36942f6697b34b7be19902efa9920ecf358811cb48", "source" : "smartrecruiters", "language" : "es", "applyUrl" : "https://jobs.smartrecruiters.com/Konecranes/744000132165269-field-service-technician", "externalId" : "744000132165269", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Las Palmas de Gran Canaria", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "28.1288694,-15.4349015" } ], "locationText" : "Las Palmas de Gran Canaria, Spain", "employmentType" : "FULL_TIME", "minimumEducation" : "Specialized training or equivalent", "experienceLevel" : "not-applicable", "technicalSkills" : "Electrical troubleshooting, Wiring", "professionalSkills" : [ "Problem solving", "Troubleshooting" ], "hardSkillsList" : [ "Electrical repair", "Blueprint reading" ], "softSkillsList" : [ "Interpersonal skills" ], "hardSkills" : [ { "name" : "Electrical repair", "level" : "intermediate" }, { "name" : "Blueprint reading", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" } ], "majorSkills" : "Electrical troubleshooting, Port crane maintenance", "majorSkillsList" : [ "Electrical troubleshooting", "Port crane maintenance" ], "coreResponsibilities" : "Perform preventive maintenance, Execute repairs on port cranes, Diagnose equipment breakdowns, Resolve equipment malfunctions, Liaise with customers, Liaise with engineering department, Liaise with parent company teams, Identify potential sales opportunities, Complete required documentation, Execute drive system repairs, Execute system upgrades", "teamCollaboration" : "Liaise with customers; Liaise with engineering; Liaise with parent company", "domainKnowledge" : "Port crane systems; Drive systems", "domainList" : [ "port-crane-systems", "drive-systems" ], "domainSpecificKnowledge" : [ "Port crane systems", "Drive systems" ], "documentationSkills" : "Complete documentation", "problemSolvingSkills" : "Troubleshooting; Problem solving", "specialRequirements" : "Work in shifts, Work overtime, Work at height, Physical demands", "qualificationsBasic" : "Specialized training or equivalent in electrical disciplines, Experience in electrical troubleshooting and wiring, Ability to read blueprints, Ability to troubleshoot and solve problems, Willingness to work shifts and overtime, Physical ability to climb stairs and work at height, Valid driver's license, Commitment to safety protocols", "qualificationsPreferred" : "Demonstrable experience in port crane assembly, Experience in unloading cranes from ships, Ability to understand and communicate in English", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Estamos buscando un Técnico de Campo Portuario para unirse a nuestro equipo en Las Palmas. Como Técnico de Servicio, se le confiarán las tareas críticas de mantenimiento, resolución de problemas y reparación de diversos equipos y sistemas de elevación. Las responsabilidades clave incluyen: * Llevar a cabo tareas de mantenimiento preventivo, realizar actualizaciones y ejecutar reparaciones en toda la gama de nuestras grúas portuarias. * Diagnosticar y resolver las averías de los equipos con precisión y eficacia * Servir de enlace directo con los clientes, nuestro departamento de ingeniería y los equipos de nuestra empresa matriz para garantizar unas operaciones sin contratiempos * Identificando e informando sobre posibles oportunidades de venta durante las llamadas de servicio * Cumplimentar meticulosamente toda la documentación requerida * Ejecutar las reparaciones y actualizaciones de los sistemas de accionamiento con pericia y atención al detalle ## Qualifications Este puesto exige un alto nivel de competencia técnica, una gran capacidad de resolución de problemas y la habilidad de trabajar eficazmente bajo presión en un entorno portuario dinámico Cualificaciones esenciales: * Formación especializada o equivalente en disciplinas eléctricas. * Experiencia en resolución de averías eléctricas,y cableado. * Capacidad para realizar una lectura de plano. * Capacidad para resolver problemas y solucionar averías * Disposición para trabajar aturnos (mañana, tarde, noche y fines de semana) y horas extraordinarias según sea necesario * Capacidad física para subir escaleras y trabajar en altura * Habilidades interpersonales para una correcta relación con el cliente * Permiso de conducir válido * Compromiso inquebrantable con los protocolos de seguridad. Cualificaciones deseables: * Experiencia demostrable en montaje de grúas portuarias * Experiencia en descarga de grúas de buques * Se valorará la capacidad de comprender y comunicarse en inglés u otros idiomas Tenga en cuenta: * Este puesto requiere disponibilidad de trabajo en turnos (mañana-tarde-noche-descanso) * Este puesto exige un alto nivel de competencia técnica y la capacidad de trabajar eficazmente bajo presión en un entorno portuario dinámico. * Las horas extraordinarias se compensarán en consecuencia. * Los candidatos deben estar preparados para las exigencias físicas del puesto, incluido el trabajo en altura y en diversas condiciones meteorológicas. * Se valorarán por igual perfiles con discapacidad con aptitud para realizar el trabajo ## Additional Information Lo que ofrecemos: Konecranes & Demag Ibérica está comprometida con el desarrollo personal de todos/as los/las emplead@s y puede asegurar con orgullo que estos puestos incluyen una serie de beneficios entre los que se encuentran: * Un paquete atractivo de remuneración / beneficios que incluye un buen salario base (dependiendo de las habilidades y la experiencia) * Seguro médico superados los 6 meses de antigüedad. * Se le facilitará todo lo necesario para las medidas de seguridad requeridas en la compañía. Konecranes moves what matters. Konecranes es un líder mundial en soluciones de manipulación de materiales y presta servicios a una amplia gama de clientes en múltiples industrias. Establecemos constantemente el punto de referencia de la industria, desde las mejoras diarias hasta los avances en los momentos más importantes, porque sabemos que siempre podemos encontrar una manera más segura, productiva y sostenible. Por eso, con más de 16 000 profesionales en más de 50 países, se confía en Konecranes todos los días para levantar, manipular y mover lo que el mundo necesita. Konecranes se compromete a asegurar que todos los empleados/as y solicitantes de puestos de trabajo se traten justamente en un entorno libre de cualquier forma de discriminación.", "summaryDescription" : "Field service Technician at Konecranes. Skills: Electrical troubleshooting, Port crane maintenance. Perform preventive maintenance. Execute repairs on port cranes", "postedDate" : "2026-06-15T10:26:06.000", "createdAt" : "2026-06-16T03:33:13.313", "lastUpdated" : "2026-06-16T14:25:52.846", "ingestTimestamp" : "2026-06-16T03:33:13.313", "mongoId" : "6a309acbf292fd229c0ed15b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Electrical repair", "Blueprint reading", "Interpersonal skills", "Electrical troubleshooting", "Port crane maintenance", "Problem solving", "Troubleshooting", "Port crane systems", "Drive systems" ], "skillCount" : 9, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30529df292fd229cf0ef24", "title" : "Field service Technician", "company" : "Konecranes", "industry" : "Machinery", "salary" : { "min" : 28000.0, "max" : 38000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Field Service Technician in Las Palmas de Gran Canaria, Spain, adjusted for the manufacturing industry and company size." }, "location" : "Las Palmas de Gran Canaria, Spain", "locations" : [ "Las Palmas de Gran Canaria", "Spain" ], "timestamp" : "2026-06-16T08:29:46.066", "fingerprint" : "5fbce39ff87ad1c38e61badaf5d860c6a64f16d160925fe246dfe40d00c61e48", "source" : "smartrecruiters", "language" : "es", "applyUrl" : "https://jobs.smartrecruiters.com/Konecranes/744000132165269-field-service-technician", "externalId" : "744000132165269", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Las Palmas de Gran Canaria", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "28.1288694,-15.4349015" } ], "locationText" : "Las Palmas de Gran Canaria, Spain", "employmentType" : "FULL_TIME", "minimumEducation" : "Specialized training or equivalent", "experienceLevel" : "not-applicable", "technicalSkills" : "Electrical troubleshooting, Wiring", "professionalSkills" : [ "Problem solving", "Troubleshooting" ], "hardSkillsList" : [ "Electrical troubleshooting", "Wiring", "Blueprint reading" ], "softSkillsList" : [ "Interpersonal skills" ], "hardSkills" : [ { "name" : "Electrical troubleshooting", "level" : "intermediate" }, { "name" : "Wiring", "level" : "intermediate" }, { "name" : "Blueprint reading", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" } ], "majorSkills" : "Electrical troubleshooting, Port crane maintenance, Customer service", "majorSkillsList" : [ "Electrical troubleshooting", "Port crane maintenance", "Customer service" ], "coreResponsibilities" : "Perform preventive maintenance, Perform upgrades, Execute repairs on port cranes, Diagnose equipment failures, Resolve equipment breakdowns, Liaise with customers, Liaise with engineering department, Liaise with parent company teams, Identify potential sales opportunities, Report sales opportunities, Complete required documentation, Execute drive system repairs, Execute drive system upgrades", "teamCollaboration" : "Engineering department; Parent company teams; Customers", "domainKnowledge" : "Port crane systems; Drive systems", "domainList" : [ "port-crane-systems", "drive-systems" ], "domainSpecificKnowledge" : [ "Port crane systems", "Drive systems" ], "documentationSkills" : "Complete documentation", "problemSolvingSkills" : "Troubleshooting; Problem solving", "specialRequirements" : "Work in shifts, Work overtime, Climb stairs, Work at heights, Work in dynamic port environment, Work in various weather conditions, Physical demands of the job", "qualificationsBasic" : "Specialized training or equivalent in electrical disciplines, Experience in electrical troubleshooting, Experience in wiring, Ability to read blueprints, Ability to troubleshoot and solve problems, Willingness to work shifts, Willingness to work overtime, Physical ability to climb stairs, Physical ability to work at heights, Valid driver's license, Commitment to safety protocols", "qualificationsPreferred" : "Demonstrable experience in assembly of port cranes, Experience in unloading cranes from ships, Ability to understand and communicate in English", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Estamos buscando un Técnico de Campo Portuario para unirse a nuestro equipo en Las Palmas. Como Técnico de Servicio, se le confiarán las tareas críticas de mantenimiento, resolución de problemas y reparación de diversos equipos y sistemas de elevación. Las responsabilidades clave incluyen: * Llevar a cabo tareas de mantenimiento preventivo, realizar actualizaciones y ejecutar reparaciones en toda la gama de nuestras grúas portuarias. * Diagnosticar y resolver las averías de los equipos con precisión y eficacia * Servir de enlace directo con los clientes, nuestro departamento de ingeniería y los equipos de nuestra empresa matriz para garantizar unas operaciones sin contratiempos * Identificando e informando sobre posibles oportunidades de venta durante las llamadas de servicio * Cumplimentar meticulosamente toda la documentación requerida * Ejecutar las reparaciones y actualizaciones de los sistemas de accionamiento con pericia y atención al detalle ## Qualifications Este puesto exige un alto nivel de competencia técnica, una gran capacidad de resolución de problemas y la habilidad de trabajar eficazmente bajo presión en un entorno portuario dinámico Cualificaciones esenciales: * Formación especializada o equivalente en disciplinas eléctricas. * Experiencia en resolución de averías eléctricas,y cableado. * Capacidad para realizar una lectura de plano. * Capacidad para resolver problemas y solucionar averías * Disposición para trabajar aturnos (mañana, tarde, noche y fines de semana) y horas extraordinarias según sea necesario * Capacidad física para subir escaleras y trabajar en altura * Habilidades interpersonales para una correcta relación con el cliente * Permiso de conducir válido * Compromiso inquebrantable con los protocolos de seguridad. Cualificaciones deseables: * Experiencia demostrable en montaje de grúas portuarias * Experiencia en descarga de grúas de buques * Se valorará la capacidad de comprender y comunicarse en inglés u otros idiomas Tenga en cuenta: * Este puesto requiere disponibilidad de trabajo en turnos (mañana-tarde-noche-descanso) * Este puesto exige un alto nivel de competencia técnica y la capacidad de trabajar eficazmente bajo presión en un entorno portuario dinámico. * Las horas extraordinarias se compensarán en consecuencia. * Los candidatos deben estar preparados para las exigencias físicas del puesto, incluido el trabajo en altura y en diversas condiciones meteorológicas. * Se valorarán por igual perfiles con discapacidad con aptitud para realizar el trabajo ## Additional Information Lo que ofrecemos: Konecranes & Demag Ibérica está comprometida con el desarrollo personal de todos/as los/las emplead@s y puede asegurar con orgullo que estos puestos incluyen una serie de beneficios entre los que se encuentran: * Un paquete atractivo de remuneración / beneficios que incluye un buen salario base (dependiendo de las habilidades y la experiencia) * Seguro médico superados los 6 meses de antigüedad. * Se le facilitará todo lo necesario para las medidas de seguridad requeridas en la compañía. Konecranes moves what matters. Konecranes es un líder mundial en soluciones de manipulación de materiales y presta servicios a una amplia gama de clientes en múltiples industrias. Establecemos constantemente el punto de referencia de la industria, desde las mejoras diarias hasta los avances en los momentos más importantes, porque sabemos que siempre podemos encontrar una manera más segura, productiva y sostenible. Por eso, con más de 16 000 profesionales en más de 50 países, se confía en Konecranes todos los días para levantar, manipular y mover lo que el mundo necesita. Konecranes se compromete a asegurar que todos los empleados/as y solicitantes de puestos de trabajo se traten justamente en un entorno libre de cualquier forma de discriminación.", "summaryDescription" : "Field service Technician at Konecranes. Skills: Electrical troubleshooting, Port crane maintenance, Customer service. Perform preventive maintenance. Perform upgrades", "postedDate" : "2026-06-15T10:26:06.000", "createdAt" : "2026-06-15T21:55:30.595", "lastUpdated" : "2026-06-16T08:29:46.066", "ingestTimestamp" : "2026-06-15T21:55:30.595", "mongoId" : "6a30529df292fd229cf0ef24", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Electrical troubleshooting", "Wiring", "Blueprint reading", "Interpersonal skills", "Port crane maintenance", "Customer service", "Problem solving", "Troubleshooting", "Port crane systems", "Drive systems" ], "skillCount" : 10, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c939074d8ee00a0988626", "title" : "Field Service Engineer", "company" : "Ocado Group", "industry" : "Logistics", "salary" : { "min" : 125000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Field Service Engineer in the US, adjusted for the logistics industry and remote work." }, "location" : "US - Remote", "locations" : [ "US - Remote" ], "timestamp" : "2026-06-15T12:46:59.980", "fingerprint" : "8430f6b72743890fc7e43d63b12799f7240f70b4a9cbeff1738b7988541190d1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.ocadogroup.com/jobs/details?gh_jid=4786696101&gh_jid=4786696101", "externalId" : "4786696101", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "technicalSkills" : "Robotics, Automation, Electrical systems, Software, Hardware", "professionalSkills" : [ "Process improvement", "Problem diagnosis", "Customer support" ], "hardSkillsList" : [ "Robotic repair", "Electrical diagnostics", "Preventative maintenance", "Wiring diagram interpretation" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Robotic repair", "level" : "intermediate" }, { "name" : "Electrical diagnostics", "level" : "intermediate" }, { "name" : "Preventative maintenance", "level" : "intermediate" }, { "name" : "Wiring diagram interpretation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Robotics, Automation, Field service", "majorSkillsList" : [ "Robotics", "Automation", "Field service" ], "coreResponsibilities" : "Function as primary contact, Resolve unique complex problems, Mentor and develop coworker skills, Manage onsite resources, Participate HW SW repairs, Participate HW SW updates, Devise process improvements, Propose detailed solutions, Develop documentation, Manage implementation of changes, Identify diagnose troubleshoot solutions, Oversee maintenance schedules, Oversee repair procedures, Perform duties kneeling squatting crawling, Travel to customer sites, Complete pre-deployment evaluations, Communicate findings stakeholders, Supervise deployment hardware, Supervise removal hardware, Complete hardware software updates, Assist hardware project design, Assist hardware project implementations", "teamCollaboration" : "Work with disciplines; Work with Sales; Work with Software; Work with Mechanical; Work with Electrical; Work with contractors; Work with Ocado employees; Work with engineering teams; Work with product teams; Work with service teams; Work with sales teams; Work with Network team; Work with Software team", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Industrial automation; Mobile robotics; Industrial robots; Autonomous vehicles; Automation safety standards; WMS architectures; WES architectures; Electrical schematics", "domainList" : [ "industrial-automation", "mobile-robotics", "industrial-robots", "autonomous-vehicles", "automation-safety-standards", "wms-architectures", "wes-architectures", "electrical-schematics" ], "domainSpecificKnowledge" : [ "Industrial automation", "Mobile robotics", "Industrial robots", "Autonomous vehicles", "Automation safety standards", "WMS architectures", "WES architectures", "Electrical schematics" ], "toolProficiency" : [ "Command Line Interface" ], "communicationSkills" : "Customer communication", "documentationSkills" : "Documentation; Reporting; Technical writing", "continuousLearning" : "Learning new skills", "problemSolvingSkills" : "Problem solving; Troubleshooting", "specialRequirements" : "Up to 75% travel, Travel Southern California, Work in tight areas, Kneeling squatting crawling", "qualificationsBasic" : "BS/MS Mechanical, Electrical, Industrial, or Engineering, 5+ years experience related industry, Ability to perform complex repairs, Ability to de-escalate, communicate, document, Experience supervising and training coworkers, Familiarity industrial robot arms, Familiarity autonomous vehicles, Familiarity automation safety standards, Ability to write maintenance schedules, Ability to document deployment processes, Interpret wiring diagrams, Diagnose electrical problems, Write detailed reports", "qualificationsPreferred" : "WMS and WES architectures experience, Experience working alongside Network, Experience working alongside Software teams, Design and prototype electrical systems, Specify automation-grade electrical equipment, Create and maintain electrical schematics, Comfortable using Command Line Interface, Passion for learning new skills, Improving service quality", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Field Service Engineer Ocado Intelligent Automation - Southern California Region About us Ocado is a UK-based company admitted to trading on the London Stock Exchange (Ticker OCDO). It comprises one of the world's largest dedicated online grocery retailers, operating its own grocery and general merchandise retail businesses under Ocado.com and other specialist shop banners, together with its Ocado Solutions division. The Ocado Solutions division is responsible for providing Ocado’s innovative advanced robotics technology, known as the Ocado Smart Platform (\"OSP\"), to our major retailer clients around the world. OSP comprises access to Ocado's physical infrastructure solutions, running highly efficient warehouse operations for the single pick of products, together with the entire end-to-end proprietary software applications and advanced robotics required to operate a world-class online grocery business. Our unique, proprietary and industry-leading technology is set to transform the shopping experience of consumers around the world. We have partnered with the Kroger Family of Companies in the United States and Sobey's Family of Companies in Canada to help redefine the grocery customer experience through the adoption of the centralized, automated model of online retailing provided by the Ocado Smart Platform. Come join us as we build our North American team, bringing world-class innovation and technologies to one of the most exciting global markets for e-commerce. As a Robotics Field Engineer you will help us create, deploy, repair and maintain the most advanced robots for our customers. You will work closely with other disciplines (Sales, Software, Mechanical, Electrical, etc.) to maintain our fleet of robotic systems. This role requires up to 75% of travel to customer sites. Travel required across Southern California regions (Fresno ↔ Los Angeles). What you’ll do Function as the primary contact for technicians who are resolving problems in the field Use your background in automation to resolve unique and complex problems Continuously mentor and develop skills of coworkers to empower them in performing repairs Manage onsite resources during repairs and deployments, including both contractors and Ocado employees Responsible to participate in completion of HW and SW repairs and updates, including oversight of third party contractors Devise and call out process improvements, propose detailed solutions, develop documentation and manage implementation of changes Identify, research, diagnose, and troubleshoot solutions to resolve customer issues Oversee updates to preventative maintenance schedules and repair procedures Perform duties at ground level requiring frequent kneeling, squatting, crawling, and working in tight or restricted areas. Act as a resource for engineering, product, service and sales teams when required Travel to potential customers sites to complete pre-deployment evaluations and communicate findings to stakeholders Travel to customers sites to complete and supervise either deployment or removal of hardware Travel between customer sites to complete hardware and software updates as directed by the operations team Travel to Kindred offices to assist in hardware project design and implementations What you’ll bring BS/MS – Mechanical, Electrical, Industrial, or Engineering 5+ years of experience in a related industry (e. g. industrial automation) Ability to independently perform complex repairs on both mobile and industrial robotic systems Ability to de-escalate, communicate, and document customer requests Experience supervising and training coworkers Experience assisting with new robot bring-up and supervision of installations Familiarity with industrial robot arms and autonomous vehicles (e. g. jogging a robot arms, setting parameters, diagnosing sensors) Familiarity with automation and industry safety standards Ability to write and implement robotics preventative maintenance schedules and teach associated tasks to coworkers Ability to document any processes required to deploy and maintain our systems Able to interpret wiring diagrams, diagnose electrical problems, and write detailed reports Bonus qualifications Understanding and experience working with WMS and WES architectures Experience working alongside Network and Software team members while completing project deliveries Design and prototype electrical systems for both large and small-scale applications Able to specify automation-grade electrical equipment Able to create and maintain electrical schematics for electrical panels Comfortable using a Command Line Interface A passion for learning new skills and improving service quality Excellent understanding of application and network stacks to assist in troubleshooting and diagnosis or issues #LI-ST2 #LI-REMOTE INDOCDNA", "summaryDescription" : "Field Service Engineer at Ocado Group. Skills: Robotics, Automation, Field service. Function as primary contact. 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Perform on-site installation and servicing of automation equipment. Troubleshoot and repair mechanical, electrical, and software issues", "createdAt" : "2026-06-15T22:18:09.218", "lastUpdated" : "2026-06-16T07:14:25.572", "ingestTimestamp" : "2026-06-15T22:18:09.218", "mongoId" : "6a305993f292fd229cf49033", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 115000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Automation industry", "Industrial controls", "Robotics" ], "skillCount" : 3, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ec8dc74d8ee00a0eb1107", "title" : "Field Service Engineer (Pharma)", "company" : "SYNTEGON", "industry" : "Mechanical Or Industrial Engineering", "location" : "Bangkok, Bangkok, TH", "locations" : [ "Bangkok", "Bangkok", "TH" ], "timestamp" : "2026-06-15T07:02:43.791", "fingerprint" : "3b8fa45a7a448ee9f3e71e130b3fa3491a4d96600bc260793db91f206b86b0e0", "source" : "smartrecruiters", "applyUrl" : "https://jobs.smartrecruiters.com/SYNTEGON/744000132070349-field-service-engineer-pharma-based-in-taipei-", "externalId" : "744000132070349", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangkok", "state" : "Bangkok", "country" : "Thailand", "continent" : "as", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Bangkok, Bangkok, Thailand", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Rockwell PLC, Siemens PLC", "professionalSkills" : [ "Pharmaceutical / Packaging industry" ], "hardSkillsList" : [ "Rockwell PLC", "Siemens PLC" ], "hardSkills" : [ { "name" : "Rockwell PLC", "level" : "intermediate" }, { "name" : "Siemens PLC", "level" : "intermediate" } ], "majorSkills" : "Rockwell PLC, Siemens PLC, Pharmaceutical / Packaging industry, site documentation, fault finding", "majorSkillsList" : [ "Rockwell PLC, Siemens PLC, Pharmaceutical / Packaging industry, site documentation, fault finding" ], "coreResponsibilities" : "Supporting commissioning and installations and SATs of new machines, on customers’ sites and – where necessary – during the finalization and FAT at our CoCs. Updating and completing of site documentation. Perform general field service activities on site including preventative maintenance, calibrations and overhauls, fault finding machine inspections and spare parts listing. Giving the customers ASM and ASA technical advice on site or via clarify problems and solutions with CoCs where necessary. Recommend actively necessary technical improvements (overhauls, modernizations, modifications) and spare-parts replacements. Do all related and corresponding reporting and filings for these activities. Explaining the service job before starting to customer and after completion. Create a list and follow-up on open points. Perform site management. Supervision and training of other field service engineers.", "communicationSkills" : "English", "documentationSkills" : "site documentation", "problemSolvingSkills" : "fault finding", "specialRequirements" : "employment contract in Taiwan", "qualificationsBasic" : "Prefer local Taiwanese which can communicate local language. Bachelor’s degree in mechatronic or related field. Working experience in Pharmaceutical / Packaging industry (5 years or more). Good verbal and written English skills. Ability to make updates to Rockwell / Siemens PLC programs and HMI. Willingness to travel up to 30% in the Asia / Pacific Region.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Together with 6,900 colleagues worldwide, we are the strategic partner for the pharmaceutical and food industries in processing and packaging technology. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favorite chocolate and snacks are also sustainably packaged with our help. Apply now and become part of our team! * Supporting commissioning and installations and SATs of new machines, on customers’ sites and – where necessary – during the finalization and FAT at our CoCs. Updating and completing of site documentation. * Perform general field service activities on site including preventative maintenance, calibrations and overhauls, fault finding machine inspections and spare parts listing. * Giving the customers ASM and ASA technical advice on site or via telecommunication; clarify problems and solutions with CoCs where necessary. * Recommend actively necessary technical improvements (overhauls, modernizations, modifications) and spare-parts replacements. * Do all related and corresponding reporting and filings for these activities. Explaining the service job before starting to customer and after completion. Create a list and follow-up on open points. * Additional Senior FSE: Perform site management. Supervision and training of other field service engineers. ## Qualifications * Prefer local Taiwanese which can communicate local language. * Bachelor’s degree in mechatronic or related field. * Working experience in Pharmaceutical / Packaging industry (5 years or more) * Good verbal and written English skills. * Ability to make updates to Rockwell / Siemens PLC programs and HMI. * Willingness to travel up to 30% in the Asia / Pacific Region. ## Additional Information this position employment contract in Taiwan", "summaryDescription" : "Field Service Engineer (Pharma) at SYNTEGON. Skills: Rockwell PLC, Siemens PLC, Pharmaceutical / Packaging industry, site documentation, fault finding. Supporting commissioning and installations and SATs of new machines, on customers’ sites and – where necessary – during the finalization and FAT at our CoCs. Updating and completing of site documentation. Perform general field service activities on site including preventative maintenance, calibrations and overhauls, fault finding machine inspecti", "postedDate" : "2026-06-14T13:43:46.000", "createdAt" : "2026-06-14T21:21:57.550", "lastUpdated" : "2026-06-15T07:02:43.791", "ingestTimestamp" : "2026-06-14T21:21:57.550", "mongoId" : "6a2ec8dc74d8ee00a0eb1107", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "Rockwell PLC", "Siemens PLC", "Rockwell PLC, Siemens PLC, Pharmaceutical / Packaging industry, site documentation, fault finding", "Pharmaceutical / Packaging industry" ], "skillCount" : 4, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Pharma", "llmIndustryConfidence" : 0.95 }, { "id" : "6a191e7758b93c861e39f7ed", "title" : "Business Coordination", "company" : "Mercedes-Benz Group China Ltd.", "industry" : "Manufacturing", "salary" : { "min" : 215000.0, "max" : 345000.0, "currency" : "CNY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Mid-level Business Coordination roles in Beijing, China, adjusted for the automotive industry and a large company size." }, "location" : "China (Mainland)-Beijing-Beijing", "locations" : [ "China (Mainland)-Beijing-Beijing", "8 Boxing Road, BDA, Beijing" ], "timestamp" : "2026-06-16T02:34:43.138", "fingerprint" : "dab728c076f4ea8ea4b9d4c817e456c01b414eb5abdd25062139c434b5168bcf", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-daimler.taleo.net/careersection/ex/jobdetail.ftl?job=880061", "externalId" : "880061", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Beijing", "country" : "China", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "39.9057136,116.3912972" } ], "locationText" : "Beijing, China", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Process coordination", "Stakeholder engagement" ], "hardSkillsList" : [ "MS Office proficiency" ], "hardSkills" : [ { "name" : "MS Office proficiency", "level" : "intermediate" } ], "majorSkills" : "Project management, Administrative support", "majorSkillsList" : [ "Project management", "Administrative support" ], "coreResponsibilities" : "Assume leadership in organizing project technical meetings, Ensure seamless execution through clear communication, Ensure seamless execution through effective process coordination, Provide administrative support to director, Manage office operations, Manage departmental administrative tasks, Respond to requests from senior managers, Respond to requests from team members, Coordinate Townhalls, Coordinate cultural initiatives, Foster team engagement, Organize and facilitate meetings, Proactively communicate discussion topics, Brief discussion topics in advance, Manage travel arrangements, Enable smooth operations, Enable stakeholder engagement, Organize department town halls, Organize tours through test facility", "teamCollaboration" : "Internal department coordination; Cross department coordination", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Automotive industry; Development process", "domainList" : [ "automotive-industry", "development-process" ], "domainSpecificKnowledge" : [ "Automotive industry", "Development process" ], "toolProficiency" : [ "MS Office" ], "communicationSkills" : "Clear communication", "qualificationsBasic" : "Solid project experience, Deep understanding of development process, English skills in hearing, writing", "qualificationsPreferred" : "Experience in automotive industry is a plus, German language capability is preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Independently assume leadership in organizing project technical meetings , ensuring seamless execution through clear communication and effective process coordination. Administrative support to director for smooth office management and internal & cross department communication; Manage departmental administrative tasks e.g. organization of department town halls and tours through our test facility for the world. 1. Project Management Work • Independently assume leadership in organizing project technical meetings—such as Shopfloor sessions, whiteboard reviews, and technical roundtables—ensuring seamless execution through clear communication and effective process coordination. 2. Secretarial support to the Director • Organize and facilitate meetings • Proactively communicated and briefed discussion topics in advance. • Manage travel arrangements to enable smooth operations and stakeholder engagement. 3. Department administrative work and support • Manage departmental administrative tasks, responded to requests from senior managers and team members. • Coordinate Townhalls and cultural initiatives to foster team engagement. Education Bachelor degree or above, experience in automotive industry is a strong plus 　 Experience 　 Solid project experience and deep understanding of development process. Communication and interpersonal skills, team player! Highly organized, detail-driven and proficient in MS Office tools Strong English skills in hearing, writing. German language capability is preferred. Mercedes-Benz Group China Ltd.", "summaryDescription" : "Business Coordination at Mercedes-Benz Group China Ltd.. Skills: Project management, Administrative support. Assume leadership in organizing project technical meetings. 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This role provides outstanding technical support and customer service through multiple support channels (phone, case, chat, etc.) to customers ranging from small businesses to large enterprises. As a customer facing role, the Customer Support Specialist must possess strong service and communication skills and is an expert troubleshooter with a passion for helping customers. This position will assist Australia based customers. The work hours will be between 11AM-7:30PM PT (2PM-10:30PM ET) ESSENTIAL DUTIES AND RESPONSIBILITES: Resolve customer technical issues effectively and efficiently through multiple support channels Communicate with customers professionally and consistently on issue status and resolution Document customer interactions using our support ticketing system to capture issue type, status, relevant customer notes and resolution Continually develop and hone customers service & troubleshooting skills and Higher Logic product knowledge Build and foster positive working relationships across the team and company As required and as per internal SLAs, escalate customer tickets to other teams needed to resolve customer issues (within CX, Product, Engineering, Sales and Finance) As needed, coordinate phone calls or virtual sessions with customers to troubleshoot effectively Meet or exceed performance metrics around productivity, quality of work and overall customer experience as agreed upon with manager Conduct all business in accordance with Higher Logic policies and procedures. All other duties as assigned KNOWLEDGE AND ABILITIES REQUIRED: Basic understanding of or a willingness to learn Higher Logic’s Product Suite Critical thinking and troubleshooting skills Excellent verbal and written communication skills Exceptional customer service skills Effective prioritization and triaging skills to manage multiple customer inquiries Basic understanding or willingness to learn HTML & CSS Basic knowledge or a willingness to learn standard web technologies, browsers and web applications EXPERIENCE DESIRED: Typically requires a minimum of 2 years of technical customer service experience, preferably in a SaaS environment Typical range for the role overall is 0-5 years. Technical background or expertise either through experience, self-led learning or certifications/degrees Retail, hospitality or restaurant experience providing customer service Experience working in a customer service or contact center environment Experience with CRM (Zendesk or Salesforce), Jira/Confluence To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with Higher Logic. We communicate through our corporate website at Higher Logic and through corporate emails utilizing our domain name of @higherlogic.com. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that Higher Logic does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and Higher Logic will never ask an employment candidate for financial information or for payment of any kind. Higher Logic does not accept agency or candidate sourcing solicitations emails or phone calls, nor do we pay agency fees for our posted positions", "summaryDescription" : "Technical Customer Support Specialist at Higher Logic. Skills: Customer support, Technical support, Troubleshooting. Resolve customer technical issues. Communicate with customers on issue status", "postedDate" : "2026-06-16T03:15:54.799", "createdAt" : "2026-06-16T03:15:54.799", "lastUpdated" : "2026-06-16T12:40:03.745", "ingestTimestamp" : "2026-06-16T03:15:54.799", "mongoId" : "6a309c90f292fd229c0fbd54", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Customer support", "Technical support", "Troubleshooting", "Customer service", "Prioritization", "Triaging", "Higher Logic Product Suite", "Support ticketing system" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a30605df292fd229cf8b712", "title" : "Client Technical Support Representative", "company" : "Interactive Brokers", "industry" : "FinTech", "salary" : { "min" : 240000.0, "max" : 360000.0, "currency" : "HKD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Client Technical Support Representative in FinTech in Hong Kong, based on 2024-2025 market data." }, "location" : "Hong Kong", "locations" : [ "Hong Kong" ], "timestamp" : "2026-06-16T08:11:04.867", "fingerprint" : "45cdac0da9e37568a18a97239196ddebdb7e3d8038947f1b39c2a86056504cb8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ibkr/jobs/8591772002", "externalId" : "8591772002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hong Kong", "country" : "Hong Kong", "continent" : "as", "source" : "llm", "workMode" : "hybrid", "geo" : "22.2818333,114.1582831" } ], "locationText" : "Hong Kong, Hong Kong", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "technicalSkills" : "Windows, Mac", "professionalSkills" : [ "Problem-solving", "Troubleshooting" ], "majorSkills" : "Technical support, Client support", "majorSkillsList" : [ "Technical support", "Client support" ], "coreResponsibilities" : "Provide support to clients, Provide technical support, Provide functional support, Support Interactive Brokers' platforms, Support desktop platforms, Support mobile platforms, Troubleshoot offerings, Support web-based offerings, Manage problems, Escalate client-reported issues", "teamCollaboration" : "Liaison between internal teams; Liaison between customers", "domainKnowledge" : "Trading offerings; Financial products", "domainList" : [ "trading-offerings", "financial-products" ], "domainSpecificKnowledge" : [ "Trading offerings", "Financial products" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Analytical; Methodical; Problem-solving; Troubleshooting technical issues; Troubleshooting software issues", "outcomesObjectives" : "Prompt resolution; Effective resolution", "qualificationsBasic" : "Bachelor's degree, Experience with Windows/Mac software, Connectivity support experience, Fluency in Cantonese, Fluency in English", "qualificationsPreferred" : "Technical field degree advantageous, Mandarin knowledge a plus, Financial products experience a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. Job Description Interactive Brokers Hong Kong Limited (\"IBHK\") is looking for a Client Technical Support Representative who will assist clients with inquiries about our range of trading offerings and act as a liaison between internal teams and customers to ensure a prompt and effective resolution to bugs and issues. The ideal candidate will be analytical with an affinity for problem-solving and troubleshooting technical and software issues. They should be able to recognize, investigate, and escalate client-reported issues related to our platforms. If you are motivated, have initiative and are analytical and methodical, we can offer you a position that will challenge and reward you as part of a team building one of the world's strongest brokerage brands. Responsibilities Providing support to clients through phone, chats, and tickets Technical and functional support for the Interactive Brokers' platforms on desktop and mobile Troubleshooting and support for Interactive Brokers' web-based offerings Problem management with a focus on wide-scale technical issues Requirements Bachelor's degree (degree earned in a technical field would be advantageous) Experience with Windows/Mac software and connectivity support (fresh graduates able to demonstrate related knowledge will be considered) Excellent verbal and written communication skills Experience with financial products and services is a plus Fluency in Cantonese and English (knowing Mandarin is a plus) Company Benefits & Perks Competitive Salary, annual performance-based bonus and stock grant Excellent health and welfare benefits including medical, dental, specialist and in-patient Competitive package of Annual Leave Daily lunch ordered in house with fully stocked kitchen Great work life balance Unique opportunity to gain exposure to global financial products, markets and clientele Opportunities for career progression and job scope expansion in a global company with growing local presence Hybrid work arrangement role permitting", "summaryDescription" : "Client Technical Support Representative at Interactive Brokers. Skills: Technical support, Client support. Provide support to clients. Provide technical support", "postedDate" : "2026-06-15T23:24:52.192", "createdAt" : "2026-06-15T23:24:52.192", "lastUpdated" : "2026-06-16T08:11:04.867", "ingestTimestamp" : "2026-06-15T23:24:52.192", "mongoId" : "6a30605df292fd229cf8b712", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Technical support", "Client support", "Problem-solving", "Troubleshooting", "Trading offerings", "Financial products" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c743374d8ee00a093450b", "title" : "Technical Support Engineer", "company" : "Socure", "industry" : "Commercial", "salary" : { "min" : 90000.0, "max" : 115000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Hybrid - San Francisco, CA", "locations" : [ "Hybrid - San Francisco, CA", "Hybrid - Seattle, WA", "Hybrid - New York" ], "timestamp" : "2026-06-15T03:20:05.675", "fingerprint" : "b041e2aa3daa1db10d92e8cef061fa11dc462eabe23e98922d8b249c54f3a19c", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/socure/88cb767e-2493-4535-9d28-163b80755cfd/application", "externalId" : "88cb767e-2493-4535-9d28-163b80755cfd", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "APIs, SQL, AI, ML", "professionalSkills" : [ "Customer service", "Problem solving", "Root cause analysis", "Prompt engineering" ], "hardSkillsList" : [ "Log analysis", "API integration", "Data analysis", "Scripting" ], "softSkillsList" : [ "Team development", "Decision making", "Managing change", "Critical thinking" ], "hardSkills" : [ { "name" : "Log analysis", "level" : "intermediate" }, { "name" : "API integration", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Scripting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Team development" }, { "name" : "Decision making" }, { "name" : "Managing change" }, { "name" : "Critical thinking" } ], "majorSkills" : "Technical support, AI tooling, Customer advocacy", "majorSkillsList" : [ "Technical support", "AI tooling", "Customer advocacy" ], "coreResponsibilities" : "Drive customer satisfaction, Provide responsive service, Troubleshoot account access, Troubleshoot API integrations, Troubleshoot code defects, Troubleshoot log analysis, Provide engineering support, Take ownership of problems, Perform initial troubleshooting, Identify root cause, Resolve issues, Communicate status updates, Collaborate with Engineering, Collaborate with Infrastructure, Collaborate with Data Science, Leverage logs, Use monitoring tools, Identify problems proactively, Create monitoring scripts, Set up monitoring scripts, Maintain monitoring scripts, Create reports, Set up reports, Maintain reports, Serve as customer advocate, Coordinate communication, Create documentation, Maintain documentation, Participate in meetings, Share knowledge, Improve processes, Use AI-assisted tools, Accelerate triage, Accelerate root cause identification, Accelerate resolution documentation, Evaluate AI tools, Iterate on AI tools, Improve support quality, Reduce support costs, Provide feedback to AI teams, Identify automation opportunities, Automate workflows", "teamCollaboration" : "Cross-functional teams; Engineering teams; Infrastructure teams; Data Science teams", "domainKnowledge" : "Identity trust infrastructure; AI-powered tools; AI workflows; Model-driven identity products", "domainList" : [ "identity-trust-infrastructure", "ai-powered-tools", "ai-workflows", "model-driven-identity-products" ], "domainSpecificKnowledge" : [ "Identity trust infrastructure", "AI-powered tools", "AI workflows", "Model-driven identity products" ], "toolProficiency" : [ "ChatGPT", "Claude", "Copilot", "GitHub Copilot", "Cursor" ], "communicationSkills" : "Customer communication; Status updates", "documentationSkills" : "Troubleshooting documentation; Resolution documentation", "continuousLearning" : "Continuous learning", "problemSolvingSkills" : "Problem solver; Troubleshooting; Root cause identification; Data analysis", "specialRequirements" : "On-call coverage, Weekend coverage, Holiday coverage", "qualificationsBasic" : "Bachelor's degree, 3+ years technical support, SaaS environment experience, U.S. Citizenship required, Experience supporting APIs, API integrations experience, SQL skills required, Query data issues, Analyze data issues, Troubleshoot data issues, AI tools experience, Prompt engineer LLMs, Iterate on AI tools, Familiarity with AI/ML concepts", "qualificationsPreferred" : "Experience with AI-assisted scripting, Experience with AI automation tools", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "WHY SOCURE? Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day. We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading. ABOUT THE ROLE The Technical Support Engineer is a customer-focused problem solver responsible for delivering timely, effective technical solutions and outstanding service. Reporting to the Manager of Technical Support, you will take full ownership of customer issues from initial triage through resolution, collaborating with cross-functional teams to ensure a seamless support experience. This role requires strong technical expertise, excellent communication skills, a commitment to continuous improvement and operational excellence, and fluency with AI-powered tools and workflows that are transforming modern technical support. WHAT YOU'LL DO - Drive customer satisfaction by understanding customer needs and providing responsive service to reported problems, including account access, API integrations, code defects, log analysis, and first-line engineering support for Mobile Native iOS/Android and Mobile Web SDKs. - Take end-to-end ownership of reported problems, including initial troubleshooting, root cause identification, and issue resolution. - Communicate status updates to customers via phone and/or email within required Service Level Agreements (SLAs). - Collaborate closely with Engineering, Infrastructure, and Data Science teams to resolve escalated customer issues. - Leverage logs and monitoring tools to troubleshoot and proactively identify problems. - Create, set up, and maintain monitoring scripts and reports to support implementation and customer support activities. - Serve as a customer advocate and coordinate communication during critical incidents. - Create and maintain process or troubleshooting documentation in the Technical Support knowledge base. - Participate in team meetings, knowledge sharing, and process improvement initiatives. - Model Socure’s embedded leadership competencies: continuous learning, effective communication, accountability, team development, decision making, and managing change. AI-NATIVE RESPONSIBILITIES - Use AI-assisted tools (e.g., LLM-powered log analysis, AI co-pilots, automated RCA generation) to accelerate triage, root cause identification, and resolution documentation. - Evaluate, prompt-engineer, and iterate on AI tools to improve support quality and reduce MTTR; provide feedback to internal AI tooling teams. - Identify opportunities to automate repetitive support workflows using AI agents, scripts, or low-code/no-code automation platforms. WHAT YOU BRING - Bachelor’s degree. - 3+ years of experience in a technical support role in a SaaS environment. - U.S. Citizenship is required to support federal government customers. - Comfortable working Monday–Friday, 9:00am–6:00pm EST, with availability for weekend and holiday on-call coverage on a rotating basis. - Experience supporting APIs and API integrations. - Strong SQL skills with ability to query, analyze and troubleshoot data related issues. - Excellent communication skills and a strong sense of customer empathy. - Self-starter approach with the ability to adapt and thrive in rapidly changing circumstances. AI-NATIVE REQUIREMENTS - Demonstrated experience using AI tools (ChatGPT, Claude, Copilot, or similar) in a professional support or engineering context. - Ability to write and iterate on prompts for LLMs to generate RCAs, draft customer communications, or analyze logs. - Familiarity with AI/ML concepts sufficient to understand and explain Socure’s model-driven identity products to customers. - Experience with or appetite to learn AI-assisted scripting and automation tools (e.g., GitHub Copilot, Cursor, AI-powered observability). Preferred: Experience in financial services, sponsor banks, financial regulations, identity fraud, KYC, consumer watchlists, DocV technologies, or supporting machine learning-based product offerings. Experience working with AI/ML explainability tools, model monitoring, or data drift detection preferred. Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly. Follow Us! YouTube https://www.youtube.com/c/Socure | LinkedIn https://www.linkedin.com/company/socure/ | X (Twitter) https://x.com/socureme | Facebook https://www.facebook.com/socure/", "summaryDescription" : "Technical Support Engineer at Socure. Skills: Technical support, AI tooling, Customer advocacy. Drive customer satisfaction. Provide responsive service", "createdAt" : "2026-06-13T21:24:42.329", "lastUpdated" : "2026-06-15T03:20:05.675", "ingestTimestamp" : "2026-06-13T21:24:42.329", "mongoId" : "6a2c743374d8ee00a093450b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 90000, "salaryAnnualMax" : 115000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Log analysis", "API integration", "Data analysis", "Scripting", "Team development", "Decision making", "Managing change", "Critical thinking", "Technical support", "AI tooling", "Customer advocacy", "Customer service", "Problem solving", "Root cause analysis", "Prompt engineering", "Identity trust infrastructure", "AI-powered tools", "AI workflows", "Model-driven identity products", "ChatGPT", "Claude", "Copilot", "GitHub Copilot", "Cursor" ], "skillCount" : 24, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "69ce5d249bc74574cb661a75", "title" : "Maritime Regulatory Principal", "company" : "Zeno Power", "industry" : "Climate Tech", "salary" : { "min" : 215000.0, "max" : 315000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Lead Maritime Regulatory Principal in Washington, United States, adjusted for the technology industry and company size." }, "location" : "Washington, DC", "locations" : [ "Washington", "DC" ], "timestamp" : "2026-06-16T05:05:19.677", "fingerprint" : "cd0d628d0ef82c57b567f6aae5627f7d3b4f298f0bfd797af4212aabc650a783", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://zeno-power.breezy.hr/p/346b7067ef92-maritime-regulatory-principal", "externalId" : "346b7067ef92", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Washington", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8950982,-77.0363849" } ], "locationText" : "Washington, District of Columbia, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "Company Overview Zeno Power is the leading developer of nuclear batteries – compact power systems that provide reliable, clean energy in frontier environments. 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We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice. At MSX you’ll be shaping how dealerships deliver exceptional remote experiences, through offering Mobile Service to their customers. Mobile Service is revolutionizing the automotive industry by offering a convenient and efficient alternative to traditional dealership visits. For dealerships, it’s more than a unique offering; it is a strategic approach to stand out, boost customer satisfaction and generate new revenue streams. As a Mobile Service Specialist, you’ll have the autonomy to run your territory, the support of a collaborative team, and the satisfaction of knowing your work makes a measurable impact for dealers and customers. Make a Difference As a Mobile Service Specialist at MSX, you will be on the frontlines helping dealerships enhance customer experience, increase their efficiency, create new revenue streams and maximize their competitive advantage, through creating and growing their Mobile Service footprint. This role is perfect for someone who loves building relationships, teaching and sharing knowledge, enjoys problem solving, and takes pride in helping teams succeed with new ideas and ways of doing things. What You’ll Do * Be the expert: Guide dealerships through installation, training, and adoption/growth of their Mobile Service business. * Coach and mentor : Empower dealerships to embrace and confidently leverage Mobile Service to get the most out of it. * Solve challenges : Listen, analyze feedback, and develop action plans that improve efficiency and performance. * Build partnerships: Strengthen dealer relationships and align with Customer Experience teams to deliver a unified message. * Leverage technology : Use Remote Experience tools and data-driven insights to drive utilization and success. * Travel with purpose: Plan and manage your travel across your assigned dealer territory to maximize impact. ## Qualifications * A home base within your territory and a reliable vehicle (travel up to 80%—mix of driving and flights, with some overnights). * Confidence in communicating with all levels of dealership staff. * Experience in customer service, training, or dealership operations. * Comfort with technology, data analysis, and creating clear action plans. * A natural teaching mindset—always looking for ways to make things better. * 2+ years of customer-facing or coaching/training experience. * The ability to stand for extended periods and occasional lifting of equipment while demonstrating the mobile service tools to the dealership. * Passion to make a difference and succeed. Bonus Points If You Have * A college degree (or are currently working toward one). * Background in teaching, training, or coaching. * Experience working in fast-paced, independent roles where you set the tone for success. * Strong organizational skills and a proactive mindset. ## Additional Information The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $70k to $84k based on current experience. MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.", "summaryDescription" : "Mobile Service Field Specialist at MSX International. Provide mobile service support. Perform vehicle diagnostics", "postedDate" : "2026-06-15T19:24:33.000", "createdAt" : "2026-06-16T00:04:28.327", "lastUpdated" : "2026-06-16T10:57:45.010", "ingestTimestamp" : "2026-06-16T00:04:28.327", "mongoId" : "6a30622cf292fd229cf993ba", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 84000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Automotive repair", "ASE certifications" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305586f292fd229cf1fe91", "title" : "Mobile Service Field Specialist", "company" : "MSX International", "industry" : "Automotive", "salary" : { "min" : 70000.0, "max" : 84000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Queens, NEW YORK, United States", "locations" : [ "Queens", "NEW YORK", "United States" ], "certifications" : [ "ASE certifications" ], "timestamp" : "2026-06-16T07:35:24.192", "fingerprint" : "7c5627791651799a2515bc615748656333687567c86ef0df898c77f44bd32466", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MSXInternational/3743990013627906--mobile-service-field-specialist", "externalId" : "3743990013627906", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Queens", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7135078,-73.8283132" } ], "locationText" : "Queens, New York, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "coreResponsibilities" : "Provide on-site technical support, Diagnose and repair vehicle systems, Perform preventative maintenance, Document service and repair actions, Maintain inventory of parts, Adhere to safety protocols, Communicate with customers", "domainKnowledge" : "Automotive repair", "domainList" : [ "automotive-repair" ], "domainSpecificKnowledge" : [ "Automotive repair" ], "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Valid driver's license, Clean driving record, Ability to lift 50 lbs", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice. At MSX you’ll be shaping how dealerships deliver exceptional remote experiences, through offering Mobile Service to their customers. Mobile Service is revolutionizing the automotive industry by offering a convenient and efficient alternative to traditional dealership visits. For dealerships, it’s more than a unique offering; it is a strategic approach to stand out, boost customer satisfaction and generate new revenue streams. As a Mobile Service Specialist, you’ll have the autonomy to run your territory, the support of a collaborative team, and the satisfaction of knowing your work makes a measurable impact for dealers and customers. Make a Difference As a Mobile Service Specialist at MSX, you will be on the frontlines helping dealerships enhance customer experience, increase their efficiency, create new revenue streams and maximize their competitive advantage, through creating and growing their Mobile Service footprint. This role is perfect for someone who loves building relationships, teaching and sharing knowledge, enjoys problem solving, and takes pride in helping teams succeed with new ideas and ways of doing things. What You’ll Do * Be the expert: Guide dealerships through installation, training, and adoption/growth of their Mobile Service business. * Coach and mentor : Empower dealerships to embrace and confidently leverage Mobile Service to get the most out of it. * Solve challenges : Listen, analyze feedback, and develop action plans that improve efficiency and performance. * Build partnerships: Strengthen dealer relationships and align with Customer Experience teams to deliver a unified message. * Leverage technology : Use Remote Experience tools and data-driven insights to drive utilization and success. * Travel with purpose: Plan and manage your travel across your assigned dealer territory to maximize impact. ## Qualifications * A home base within your territory and a reliable vehicle (travel up to 80%—mix of driving and flights, with some overnights). * Confidence in communicating with all levels of dealership staff. * Experience in customer service, training, or dealership operations. * Comfort with technology, data analysis, and creating clear action plans. * A natural teaching mindset—always looking for ways to make things better. * 2+ years of customer-facing or coaching/training experience. * The ability to stand for extended periods and occasional lifting of equipment while demonstrating the mobile service tools to the dealership. * Passion to make a difference and succeed. Bonus Points If You Have * A college degree (or are currently working toward one). * Background in teaching, training, or coaching. * Experience working in fast-paced, independent roles where you set the tone for success. * Strong organizational skills and a proactive mindset. ## Additional Information The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $70k to $84k based on current experience. MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.", "summaryDescription" : "Mobile Service Field Specialist at MSX International. Provide on-site technical support. Diagnose and repair vehicle systems", "postedDate" : "2026-06-15T19:24:33.000", "createdAt" : "2026-06-15T23:36:04.244", "lastUpdated" : "2026-06-16T07:35:24.192", "ingestTimestamp" : "2026-06-15T23:36:04.244", "mongoId" : "6a305586f292fd229cf1fe91", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 84000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Automotive repair", "ASE certifications" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305feff292fd229cf833d6", "title" : "Technical Support Engineer - Java/. NET (Eastern Time)", "company" : "New Relic", "industry" : "SaaS", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Technical Support Engineer in Georgia, United States, adjusted for the technology industry and company size." }, "location" : "Georgia", "locations" : [ "Georgia" ], "certifications" : [ "AWS Certified", "Azure Cloud Certified" ], "timestamp" : "2026-06-16T07:36:32.764", "fingerprint" : "cf9fea8b8ee14909feca37661d97d145666bb75dc6a3f2df6c2b84f7fce636ed", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/newrelic/jobs/5255738008", "externalId" : "5255738008", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Georgia", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Georgia, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Java, NET, Node, GO, PHP, Python, Ruby, Open Telemetry, Distributed Tracing, AWS, Docker, Kubernetes, Logstash, Elastic, AWS Lambda, Azure Functions, New Relic", "professionalSkills" : [ "System design", "Customer advocacy", "Technical leadership" ], "hardSkillsList" : [ "Installation troubleshooting", "Configuration troubleshooting", "Data exploration" ], "softSkillsList" : [ "Customer empathy", "Inventiveness", "Equity", "Inclusion", "Interpersonal skills" ], "hardSkills" : [ { "name" : "Installation troubleshooting", "level" : "intermediate" }, { "name" : "Configuration troubleshooting", "level" : "intermediate" }, { "name" : "Data exploration", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer empathy" }, { "name" : "Inventiveness" }, { "name" : "Equity" }, { "name" : "Inclusion" }, { "name" : "Interpersonal skills" } ], "majorSkills" : "Java APM agents, NET APM agents, Alerts, Observability", "majorSkillsList" : [ "Java APM agents", "NET APM agents", "Alerts", "Observability" ], "coreResponsibilities" : "Support New Relic customers, Solve installation requests, Solve configuration requests, Solve data exploration requests, Increase skill set, Advocate for customers, Provide feedback, Contribute to documentation, Contribute to Knowledge Centered Support", "teamCollaboration" : "Fellow Support Engineers; Product Organization; Team members", "projectManagementSkills" : [ "KCS" ], "domainKnowledge" : "Java APM agents; .NET APM agents; Alerts; Open Telemetry; Distributed Tracing; AWS; Containerization technologies; Enterprise environment; Observability tools", "domainList" : [ "java-apm-agents", "net-apm-agents", "alerts", "open-telemetry", "distributed-tracing", "aws", "containerization-technologies", "enterprise-environment", "observability-tools" ], "domainSpecificKnowledge" : [ "Java APM agents", ".NET APM agents", "Alerts", "Open Telemetry", "Distributed Tracing", "AWS", "Containerization technologies", "Enterprise environment", "Observability tools" ], "toolProficiency" : [ "New Relic platform", "Docker", "Kubernetes" ], "communicationSkills" : "Customer-facing documentation", "documentationSkills" : "Documentation; Knowledge Centered Support", "continuousLearning" : "Additional training; Exposure to languages", "innovationCreativity" : "Inventiveness", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "specialRequirements" : "Occasional weekend days, Occasional holidays, Criminal background check", "outcomesObjectives" : "Improve customer experience", "qualificationsBasic" : "Troubleshooting programming languages, Network essentials knowledge, Experience building applications, Experience maintaining applications, Experience testing applications, Well-developed troubleshooting skills, High level of empathy, Passion for sharing knowledge, Mentoring team members", "qualificationsPreferred" : "1-2 years technical support, Back-End programming specific, 1-2 more OOP languages, DevOps environment experience, Software Engineering role experience, AWS or Azure Cloud Certified, Experience with observability tools, Programmed in .NET, Programmed in PHP, Programmed in Node.js, Programmed in Python, Programmed in Ruby, Programmed in GO", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As a New Relic Support Engineer you know more about our products than any other function, and you feel a sense of pride and happiness helping customers through their never-seen-before technical issues. We are serious about keeping our skills sharp, so we can provide extraordinary assistance in a constantly evolving technical landscape. We emphasize training, knowledge, collaboration and customer empathy, your learning opportunities are vast! You will collaborate with fellow Support Engineers to creatively and passionately seek customer problems, while honing your technical skills. You will use your insight and inventiveness to help us identify recurring or systemic problems and suggest ways we might address them. You are committed to equity and inclusion, and eager to work with a team that cultivates and celebrates intersectional diversity. What you'll do This role specifically will need to be a technical leader in the Java and .Net APM agents and Alerts (or able to ramp up quickly), eventually jumping in with agents such as Node, GO, PHP, Python. Support New Relic customers by solving complex installation, configuration, and data exploration requests. Increase your skill set through additional training and exposure to other programming languages featured in our product suite. Advocate for our customers to our Product Organization by providing feedback on feature requests and bugs to improve the customer experience. Contribute to both internal and customer-facing documentation and Knowledge Centered Support (KCS). This opening is for a position working day shift hours of 8am-5pm ET Mon-Fri. You may be located in ET, CT, MT or PT time zones and committed to working ET hours. Working occasional weekend days or holidays may be required on an as-needed basis. This role requires Knowledgeable in troubleshooting programming languages and network essentials. Open Telemetry, Distributed Tracing, Java, .Net and Node are our higher demand Communities of Practice for this role, but also possible are Python, GO, PHP and Ruby. Familiar with AWS and containerization technologies such as Docker and Kubernetes Experience building, maintaining, and/or testing applications in an enterprise environment. Can demonstrate well-developed troubleshooting skills and can get creative when the answer is not obvious. You exhibit a high level of empathy—even with customers who are having a bad day. A passion for sharing your knowledge for the benefit of those around you, demonstrating a true growth mentality that encourages teammates to seek you out as a mentor. You mentor and pair with team members to facilitate mutual growth. Bonus points if you have 1-2 years experience delighting customers in a technical support role with Back-End programming languages; specific to this role Java, Open Telemetry, and Distributed Tracing to start, and at least 1-2 more object-oriented programming languages that are offered in the New Relic Agents.You have worked in a DevOps environment or Software Engineering role You are AWS or Azure Cloud Certified. Experience working with observability tools like New Relic's platform as well as Logstash, Elastic, AWS Lambda, or Azure Functions. You have programmed in, or supported customers in, any of the following languages/frameworks: .NET, PHP, Node.js, Python, Ruby, GO. Please note that visa sponsorship is not available for this position. #LI-MM1 #LI-Remote The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $72,000—$90,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U. S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy", "summaryDescription" : "Technical Support Engineer - Java/. NET (Eastern Time) at New Relic. Skills: Java APM agents, NET APM agents, Alerts, Observability. Support New Relic customers. Solve installation requests", "postedDate" : "2026-06-15T23:21:53.602", "createdAt" : "2026-06-15T23:21:53.602", "lastUpdated" : "2026-06-16T07:36:32.764", "ingestTimestamp" : "2026-06-15T23:21:53.602", "mongoId" : "6a305feff292fd229cf833d6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Installation troubleshooting", "Configuration troubleshooting", "Data exploration", "Customer empathy", "Inventiveness", "Equity", "Inclusion", "Interpersonal skills", "Java APM agents", "NET APM agents", "Alerts", "Observability", "System design", "Customer advocacy", "Technical leadership", "KCS", ".NET APM agents", "Open Telemetry", "Distributed Tracing", "AWS", "Containerization technologies", "Enterprise environment", "Observability tools", "AWS Certified", "Azure Cloud Certified", "New Relic platform", "Docker", "Kubernetes" ], "skillCount" : 28, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308587f292fd229c079a96", "title" : "Service Technical Manager", "company" : "Wabtec", "industry" : "Railroad Manufacture", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Service Technical Manager in Gandhidham, India, adjusted for manager seniority and the manufacturing industry." }, "location" : "Gandhidham, GJ, IN", "locations" : [ "Gandhidham", "GJ", "IN" ], "timestamp" : "2026-06-16T12:12:06.466", "fingerprint" : "486ea11d50360f610e663792b9d7611d61e30127788c2d255031ac72d19952f4", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Wabtec/3743990013617900-service-technical-manager", "externalId" : "3743990013617900", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Gandhidham", "state" : "Gujarat", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "23.0718743,70.1317150" } ], "locationText" : "Gandhidham, Gujarat, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 10, "experienceMaxYears" : 15, "experienceLevel" : "director", "remoteFriendly" : false, "rawDescription" : "Job Title: Services Technical Manager Role Summary: Provide leadership role in diesel shed and technical guidance to Sr Technicians and different teams engaged in maintenance of 4500 HP and 6000 HP locomotives. The Maintenance Manager will be responsible to plan and execute all work to achieve best performance levels. Essential Responsibilities: • Provide leadership role in diesel shed and technical guidance to Sr Technicians and different teams engaged in maintenance of 4500 HP and 6000 HP locomotives. Work closely with the Customer representative to meet the contractual KPI. Timely resolution of the issue escalated by the customer and cross functional team. • The Maintenance Manager will be responsible to plan and execute all work to achieve best performance levels. • The Maintenance Manager will ensure that all the activities being performed under scheduled, unscheduled maintenance including heavy maintenance and Wreck Repair of locomotives are as per laid down procedure and practices, within timelines, cost and quality including documentation and sign off. • Ensure all work performed follow safe and environment friendly practices. • Responsible for compliance with local regulations and specific local customer safety policies in the entire shed. Minimum Qualifications: • Bachelor’s in Engineering or applicable technical training with 12+ years applicable operations experience in maintenance of Locomotives, and/or transportation/rolling stock equipment. • Willingness to work in 24x7 operations - different shifts, various days. • Experience/exposure to IT tools for the purposes of planning and executing work. • Ability lead teams in a shop environment. • Good communication skills with aptitude for managing teams & multiple functional stakeholders. • Prior experience in the transportation industry. Preferred Qualifications: • Work experience of managing diesel locomotive / rolling stock maintenance shed and should be technically proficient in understanding and maintaining locomotive system level and sub-systems level. • Ability to analyze locomotive performance data, records, reports including loco self-test data • Should be capable to adopt and effectively implement IT systems related to monitoring & maintaining Locomotives Ability to promote safe & environmentally compliant work practices ## Additional Information What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com. Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.", "summaryDescription" : "Service Technical Manager at Wabtec", "postedDate" : "2026-06-15T13:35:09.000", "createdAt" : "2026-06-16T01:45:44.297", "lastUpdated" : "2026-06-16T12:12:06.466", "ingestTimestamp" : "2026-06-16T01:45:44.297", "mongoId" : "6a308587f292fd229c079a96", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "field service coordination maritime communications technical support engineer jobs", "metadata" : { "title" : "field service coordination maritime communications technical support engineer" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 147340, "totalPages" : 2947, "hasNext" : true, "hasPrevious" : false } }

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