{ "count" : 44298, "data" : [ { "id" : "6a2c5de874d8ee00a08df601", "title" : "Danish Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 27500.0, "max" : 37500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level customer service roles in Bulgaria, adjusted for remote work and the specific industry." }, "location" : "Ishøj, Capital Region of Denmark, Denmark", "locations" : [ "Ishøj, Capital Region of Denmark, Denmark" ], "timestamp" : "2026-06-14T23:58:16.193", "fingerprint" : "7a29a1d72f83f073a3a9cae59e230c9a308ad9cf5167a4d578df5c774e8638e8", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/7804027973/apply", "externalId" : "7804027973", "industryFunction" : { }, "locationPoint" : "55.61543,12.35182", "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "technicalSkills" : "CRM software", "professionalSkills" : [ "Customer support" ], "hardSkillsList" : [ "Written communication", "Spoken communication" ], "hardSkills" : [ { "name" : "Written communication", "level" : "intermediate" }, { "name" : "Spoken communication", "level" : "intermediate" } ], "majorSkills" : "Customer service, Danish fluency", "majorSkillsList" : [ "Customer service", "Danish fluency" ], "coreResponsibilities" : "Provide customer support, Address inquiries, Resolve customer issues, Maintain customer interaction records, Collaborate with internal teams, Stay updated on products, Stay updated on policies, Stay updated on industry developments", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM software", "Office applications" ], "communicationSkills" : "Written communication; Spoken communication", "documentationSkills" : "Record keeping", "continuousLearning" : "Stay updated on industry developments", "problemSolvingSkills" : "Resolve customer issues", "specialRequirements" : "Relocation to Bulgaria", "outcomesObjectives" : "Customer satisfaction", "qualificationsBasic" : "Fluency in Danish, Proficiency in English, Experience in customer service, Communication skills, Interpersonal skills, Ability to work under pressure, Handle difficult customer situations, Proficient in CRM software, Proficient in standard office applications, Self-motivated, Able to work independently, Able to work as part of a team, Willingness to relocate to Bulgaria", "qualificationsPreferred" : "Customer service experience preferred, Related fields experience preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is excited to offer the position of Danish Speaking Customer Service Agent to join our dynamic team in Bulgaria, with paid relocation assistance. This role involves delivering top-tier customer service to Danish-speaking clients, ensuring their needs and queries are met with professionalism and efficiency. ### Responsibilities * Provide excellent customer support to Danish-speaking customers via phone, email, and chat. * Address inquiries related to products and services promptly and accurately. * Resolve customer issues and complaints with a focus on customer satisfaction. * Maintain detailed and accurate records of customer interactions in the CRM system. * Collaborate with internal teams to enhance overall customer experience. * Stay updated on company products, policies, and industry developments. **Requirements** * Fluency in Danish (both written and spoken); proficiency in English is beneficial. * Experience in customer service or related fields preferred. * Strong communication and interpersonal skills. * Ability to work efficiently under pressure and handle difficult customer situations. * Proficient in using CRM software and standard office applications. * Self-motivated and able to work independently and as part of a team. * Willingness to relocate to Bulgaria with relocation expenses covered. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. 1500 Euro Signing Bonus 4. Relocation Package 5. Fully Paid Training 6. Health Insurance 7. And Much More...", "summaryDescription" : "Danish Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation at Mercier Consultancy Group. Skills: Customer service, Danish fluency. Provide customer support. 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Join our dynamic team and provide outstanding support to Greek-speaking customers, ensuring their needs and inquiries are addressed promptly and efficiently. ### Responsibilities * Handle customer inquiries and provide support in Greek through phone, email, and chat. * Offer accurate information on products, services, and customer accounts. * Resolve customer complaints and issues with professionalism and empathy. * Maintain detailed records of customer interactions within the CRM system. * Work collaboratively with internal teams to improve service quality and customer satisfaction. * Stay informed about company updates, products, and industry trends to provide accurate assistance. **Requirements** * Fluency in Greek (written and spoken) is essential; English proficiency is a plus. * Previous customer service experience is preferred. * Strong communication and problem-solving skills. * Ability to manage challenging situations calmly and efficiently. * Proficiency in CRM systems and standard office software. * Motivated and able to work independently and within a team. * Willingness to relocate to Bulgaria, with relocation costs covered by the company. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. 1500 Euro Signing Bonus 4. Relocation Package 5. Fully Paid Training 6. Health Insurance 7. And Much More...", "summaryDescription" : "Greek Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation at Mercier Consultancy Group. Handle customer inquiries. 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In this role, you will be a vital point of contact for Spanish-speaking customers, ensuring their inquiries are addressed promptly and effectively, providing excellent service and support. ### Responsibilities * Respond to customer inquiries via phone, email, and chat in Spanish, ensuring clarity and professionalism. * Assist customers with product information, order processing, and issue resolution. * Handle customer complaints tactfully, aiming to achieve high satisfaction levels. * Accurately document all customer interactions within the CRM system for quality control. * Collaborate with internal teams to resolve complex customer issues and improve service standards. * Stay updated on company products, policies, and services to provide accurate information. **Requirements** * Fluency in Spanish (both written and spoken); proficiency in English is advantageous. * Previous experience in customer service roles is preferred. * Excellent communication and interpersonal skills with a customer-centric approach. * Strong problem-solving skills and the ability to work efficiently under pressure. * Knowledge of CRM systems and standard office software. * Self-disciplined and capable of working independently in a remote environment. * Willingness to relocate to Greece with paid relocation support offered. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. 2 Extra Salaries Per Year 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Spanish Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Respond to customer inquiries. Assist customers with product information", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-12T22:48:01.857", "lastUpdated" : "2026-06-14T22:36:50.155", "ingestTimestamp" : "2026-06-12T22:48:01.857", "mongoId" : "6a2c5deb74d8ee00a08df866", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/1B9925EDE9", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "CRM systems" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2c5de974d8ee00a08df6d9", "title" : "French Speaking Customer Service Agent - Work In Greece - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 21000.0, "max" : 26000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level customer service roles in Greece typically range from €21,000 to €26,000 annually, considering the country's baseline compensation and the specific industry." }, "location" : "Saint-Étienne, Auvergne-Rhône-Alpes, France", "locations" : [ "Saint-Étienne, Auvergne-Rhône-Alpes, France" ], "timestamp" : "2026-06-15T00:46:47.002", "fingerprint" : "877e829f32a6c3ba9d84c9a62c3c3b917de3e43d6f7b9dd17ea78e12a1fa2648", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/6E2525E555/apply", "externalId" : "6E2525E555", "industryFunction" : { }, "locationPoint" : "45.43389,4.39", "structuredLocations" : [ { "country" : "Greece", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Greece", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Assist French-speaking customers, Address customer inquiries, Provide information about products, Resolve customer complaints, Maintain high customer satisfaction, Document customer interactions, Collaborate with internal teams, Escalate customer issues, Stay updated on company products, Contribute to continuous improvement", "teamCollaboration" : "Collaborate with internal teams", "toolProficiency" : [ "CRM systems", "Office software" ], "documentationSkills" : "Document customer interactions", "continuousLearning" : "Stay updated on company products", "problemSolvingSkills" : "Resolve customer complaints; Escalate customer issues", "specialRequirements" : "Relocate to Greece", "outcomesObjectives" : "Maintain high customer satisfaction", "qualificationsBasic" : "Fluency in French, Proficiency in English, Experience in customer service, Ability to handle challenging situations, Proficiency in using CRM systems, Proficiency in standard office software, Willingness to relocate to Greece", "qualificationsPreferred" : "Remote work experience, Experience in multinational environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy MD is delighted to offer a French Speaking Customer Service Agent position with the opportunity to work in Greece, including paid relocation support. In this role, you will provide excellent customer service to French-speaking clients, ensuring their needs are met with professionalism and care. ### Responsibilities * Assist French-speaking customers through phone, email, and chat by addressing their inquiries and providing information about products and services. * Resolve customer complaints and issues promptly, aiming to maintain high customer satisfaction. * Document customer interactions accurately in the CRM system for efficient tracking and follow-up. * Collaborate with internal teams to escalate and resolve complex customer issues. * Stay updated on company products, services, and policies to provide accurate information to customers. * Contribute to continuous improvement processes within the customer service department. **Requirements** * Fluency in French (both written and spoken); proficiency in English is a plus. * Experience in customer service, ideally with remote work experience or in multinational environments. * Strong communication and interpersonal skills focusing on customer satisfaction. * Ability to handle challenging situations calmly and efficiently. * Proficiency in using CRM systems and standard office software. * Self-motivated and capable of working independently in a remote environment. * Willingness to relocate to Greece with paid relocation assistance provided. * Positive attitude with a strong dedication to delivering outstanding customer service. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. 2 Extra Salaries Per Year 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "French Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Assist French-speaking customers. 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In this role, you will provide exceptional customer support to Portuguese-speaking clients, ensuring their inquiries and needs are addressed with professionalism and care. ### Responsibilities * Handle customer inquiries and provide support to Portuguese-speaking customers via phone, email, and chat. * Offer detailed information about products and services, assisting customers in resolving issues efficiently. * Manage and document all customer interactions accurately using CRM systems. * Collaborate with internal departments to escalate and resolve complex issues as required. * Maintain up-to-date knowledge of company products, policies, and promotions to provide accurate assistance. * Ensure high levels of customer satisfaction through timely and effective communication. **Requirements** * Fluency in Portuguese (both written and spoken); proficiency in English is a plus. * Proven experience in customer service or related roles, preferably in a remote or multinational environment. * Excellent communication and interpersonal skills focused on customer satisfaction. * Ability to remain calm and professional when handling challenging situations. * Familiarity with CRM software and standard office tools. * Self-driven, organized, and comfortable working independently in a remote or office setting. * Willingness to relocate to Greece with paid relocation assistance. * A passion for delivering outstanding customer service and a collaborative team mindset. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. 2 Extra Salaries Per Year 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Portuguese Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Skills: Customer service. Handle customer inquiries. 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In this role, you will deliver outstanding customer service to Italian-speaking clients, ensuring their inquiries and concerns are addressed promptly and professionally. ### Responsibilities * Assist Italian-speaking customers via phone, email, and chat with a variety of inquiries related to products and services. * Provide accurate information, resolve issues, and ensure customer satisfaction at all times. * Manage and document customer interactions comprehensively using CRM systems. * Collaborate with internal teams to escalate and resolve complex customer problems. * Stay updated on company products, policies, and processes to offer informed support. * Maintain a positive and professional demeanor in all customer communications. **Requirements** * Fluency in Italian (both written and spoken); knowledge of English is beneficial. * Experience in customer service roles, preferably in a remote or multicultural environment. * Exceptional communication and interpersonal skills focused on customer satisfaction. * Strong problem-solving skills with the ability to remain calm under pressure. * Proficient in using CRM software and standard office applications. * Self-disciplined, motivated, and capable of working independently. * Willingness to relocate to Greece with full support for relocation costs. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. 2 Extra Salaries Per Year 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Italian Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Assist Italian-speaking customers. Provide accurate information", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-12T22:36:46.547", "lastUpdated" : "2026-06-14T22:35:50.297", "ingestTimestamp" : "2026-06-12T22:36:46.547", "mongoId" : "6a2c5dea74d8ee00a08df7cf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/1222CFC39C", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "CRM software" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2c5de874d8ee00a08df608", "title" : "Danish Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 30000.0, "max" : 45000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level customer support roles in Bulgaria, adjusted for remote work and Danish language skills." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T00:57:43.827", "fingerprint" : "f887b8be96506831e6d346f59533cc46c065b2944427caacfaa29336efad3262", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/FA99E34C4D/apply", "externalId" : "FA99E34C4D", "industryFunction" : { }, "locationPoint" : "39.3999,-8.2245", "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide customer support, Provide customer solutions, Identify customer issues, Resolve customer issues, Document customer interactions, Maintain accurate records, Collaborate with internal teams, Address complex customer needs, Facilitate effective solutions, Stay informed about products, Stay informed about services, Stay informed about policies, Provide accurate information, Contribute to customer experience improvements", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM systems" ], "documentationSkills" : "Document customer interactions", "continuousLearning" : "Continuous learning", "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Willingness to relocate to Sofia, Relocation support provided, Adaptability to multicultural environment", "outcomesObjectives" : "Ensuring customer satisfaction", "qualificationsBasic" : "Fluency in Danish, Proficiency in English", "qualificationsPreferred" : "Previous customer solutions experience, Previous customer support experience, Previous related roles experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy MD is seeking a Danish Speaking Customer Solutions Agent to join our team in Sofia, Bulgaria, with paid relocation included. This is an excellent opportunity for individuals fluent in Danish who are passionate about delivering exceptional customer solutions and eager to work in a vibrant international environment. ### Key Responsibilities * Provide excellent customer support and solutions to Danish-speaking clients via phone, email, and chat. * Identify and resolve customer issues promptly, ensuring customer satisfaction. * Document customer interactions and maintain accurate records within CRM systems. * Collaborate with internal teams to address complex customer needs and facilitate effective solutions. * Stay informed about company products, services, and policies to provide accurate information. * Contribute to customer experience improvements through feedback and continuous learning. **Requirements** * Fluency in Danish (both written and spoken) is mandatory; proficiency in English is an advantage. * Previous experience in customer solutions, support, or related roles is preferred. * Strong communication and interpersonal skills. * Excellent problem-solving abilities and a customer-focused approach. * Ability to work effectively in a team and fast-paced environment. * Willingness to relocate to Sofia with full relocation support provided. * Adaptability to a multicultural working environment. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. Relocation Package 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Danish Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation at Mercier Consultancy Group. Provide customer support. Provide customer solutions", "postedDate" : "2026-05-20T00:00:00.000", "createdAt" : "2026-06-12T22:32:22.271", "lastUpdated" : "2026-06-15T00:57:43.827", "ingestTimestamp" : "2026-06-12T22:32:22.271", "mongoId" : "6a2c5de874d8ee00a08df608", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/FA99E34C4D", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "CRM systems" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 26, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2c7a0c74d8ee00a094411e", "title" : "Customer Service Agent - Estonian Speaking", "company" : "Betsson Group", "industry" : "Hospitality", "salary" : { "min" : 26000.0, "max" : 34000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Service Agent in Malta, adjusted for the Gaming industry." }, "location" : "Malta", "locations" : [ "Malta" ], "timestamp" : "2026-06-16T02:39:14.979", "fingerprint" : "4cda04852c460ee846f01696aec32234184c7802430471912e9bfad2bbdba888", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/betsson/jobs/8002347", "externalId" : "8002347", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Malta", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Malta", "coreResponsibilities" : "Assist Estonian speaking customers via email, chat, and, Work in a team for best customer support, Translate advertising texts and customer feedback into Estonian, Handle customer accounts, Follow company policies on player safety, protection, and", "teamCollaboration" : "Work in a team", "domainKnowledge" : "iGaming world", "domainList" : [ "igaming-world" ], "domainSpecificKnowledge" : [ "iGaming world" ], "continuousLearning" : "Develop and learn", "problemSolvingSkills" : "Problem solver", "specialRequirements" : "Relocation bonus", "qualificationsBasic" : "Excellent English and Estonian, Good MS Office skills, Previous customer service experience, Time management skills, Multitasking skills", "qualificationsPreferred" : "Previous iGaming experience, Other language skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Kas oled hea probleemi lahendaja, erakordselt hea suhtleja ning naudid töötamist lahedas tiimis? Kui tunned, et kirjeldasime just sind siis ootame sind liituma meie auhinnatud klienditoe tiimi, mille asukohaks on meie uudne ja mugav kontor Maltal! Sa oleksid osa meie sujuvast klienditoe osakonnast, töötades parima klienditeeninuse nimel. Kuid mitte ainult seda, võimalused areneda ja õppida on Betssonis lõpmatud! Sooviksime, et teeksid laitmatult järgmisi asju: -Aitaksid eesti keelt kõnelevaid kliente emaili, chati ning telefoni teel. -Töötad tiimis ning pingutate ühiselt parima klientitoe teenuse nimel. -Tõlgiksid reklaam tekste ning klientide tagasisidet eesti keelde. -Klientide kontodega tegelemine. -Järgiksid firma eeskirju ja reegleid seoses mängija turvalisusega, kaitsmisega ning vastutustundliku mängimisega. MIS ON SELLEST KASU SULLE? Meie Betssonis ei anna sulle lihtsalt võimalust töötada meie juhtivatel turgudel, vaid anname võimaluse seda teha parimas klienditoe tiimis. Meie juures on lõpmatud võimalused areneda ning karjääri edendada, ning saada uusi teadmisi iGamingu maailmast ja samuti olla osa mitmekülgsest, sõbralikust töökeskkonnast. Me soovime, et meie töötajad annavad edasi meile tähtsaid väärtuseid ning, et meie töötajad saaksid nautida kõiki plusse, mis kaasnevad Betssonis töötamisega! SA OLED HEA: -suurepärane inglise ja eesti keele oskus, nii kirjalik kui suuline. Vene keele oskus on boonus -hea oskus MS Office’s -eelnev kogemus klienditeeninduses/klienditoes -aja planeerimises ning mitme asja korraga tegemises SUUR PLUSS ON: -eelnev iGaming kogemus -mōne muu keele oskus MIDA ME PAKUME: Sarnaselt ameerika mägedele on ka elu Betssonis kohati sama kiire ning sisaldada pööraseid pöördeid, kuid siiski alati lõbus! Kuid mida muud võikski oodata ettevõttelt, millel on 7 eri riigis kontorid, kus töötab 1700 töötajat, millest 900 on Maltal. Me saame aru, et see töö ei sobi igale inimesele, kuid kui sa oled sihikindel, adrenaliini himuline, alati valmis piire ületama ja ennast arendama siis sobid meile ideaalselt. HEA TEADA: -alustamise kuupäev: iga teine nädal algab treening -palk: palgal on põhiosa ning boonuse süsteem -töötunnid: klienditoena on töö graafiku põhine -asukoht: Malta, St.Julians -ümberasumise kulude boonus Challenge Accepted? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy", "summaryDescription" : "Customer Service Agent - Estonian Speaking at Betsson Group. Assist Estonian speaking customers via email, chat, and. Work in a team for best customer support", "postedDate" : "2026-06-14T21:29:21.450", "createdAt" : "2026-06-14T21:29:21.450", "lastUpdated" : "2026-06-16T02:39:14.979", "ingestTimestamp" : "2026-06-14T21:29:21.450", "mongoId" : "6a2c7a0c74d8ee00a094411e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "iGaming world" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c75c474d8ee00a0938093", "title" : "Sales Manager Denmark (Danish Speaking)", "company" : "PERGOLUX", "industry" : "Sales", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Sales Manager in Berlin, Germany, adjusted for manager seniority and the retail industry." }, "location" : "Berlin | SCAN Team", "locations" : [ "Berlin | SCAN Team" ], "timestamp" : "2026-06-16T04:06:25.249", "fingerprint" : "84b5e46e24bb7e13dbc1ea8f8150108a19c554ed3ea7dc0c6ba1ac3198141be6", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/pergolux/1ad1157c-d8d0-4de5-973a-b7e0804e40b7/application", "externalId" : "1ad1157c-d8d0-4de5-973a-b7e0804e40b7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.5173885,13.3951309" } ], "locationText" : "Berlin, Germany", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "coreResponsibilities" : "Reach out to sales leads, Provide sales consultations, Recommend tailored solutions, Prepare and send quotes, Negotiate terms, Close deals, Achieve sales targets, Manage sales pipeline, Maintain sales pipeline, Ensure data hygiene, Ensure forecasting accuracy, Collaborate with sales team, Collaborate with Country Manager", "teamCollaboration" : "SCAN sales team; Country Manager", "domainKnowledge" : "Outdoor living solutions", "domainList" : [ "outdoor-living-solutions" ], "domainSpecificKnowledge" : [ "Outdoor living solutions" ], "toolProficiency" : [ "HubSpot", "CRM" ], "outcomesObjectives" : "Exceed sales targets", "qualificationsBasic" : "High performing sales experience, Fluency in Danish, Professional working proficiency in English", "qualificationsPreferred" : "HubSpot experience a plus, Comparable CRM experience a plus", "workSiteFlexibility" : "Flexible", "rawDescription" : "As a Sales Manager, you will play a key role in driving revenue growth by converting inbound and outbound leads into long-term customers within one of PERGOLUX’s core Nordic markets. You will own the full sales cycle (from first contact to closing) while acting as a trusted advisor to customers investing in premium outdoor-living solutions. At PERGOLUX, we combine Scandinavian design, ambition, and innovation with a collaborative, international culture where ownership and impact truly matter. WHAT YOU’LL DO - Proactively reach out to qualified sales leads via outbound phone calls and follow-ups to drive conversions. - Provide professional sales consultations, understanding customer needs and recommending tailored PERGOLUX solutions. - Prepare and send quotes, negotiate terms, and close deals to consistently achieve and exceed sales targets. - Manage and maintain a high-quality sales pipeline in HubSpot, ensuring excellent data hygiene and forecasting accuracy. - Collaborate closely with the SCAN sales team and Country Manager to strengthen PERGOLUX’s long-term market presence. WHAT YOU’LL BRING - Previous, high performing, experience in a sales role or strong motivation and ability to transition to or begin your first sales role. - Strong hands-on experience with HubSpot or a comparable CRM platform is a plus. - Fluency in Danish, plus professional working proficiency in English. - Excellent communication skills, resilience, and a genuine enjoyment of speaking with customers by phone. - Interest in premium products, outdoor living, and delivering a high-quality customer experience. A NOTE ON EXPERIENCE LEVEL We encourage you to apply no matter your experience level, as we frequently have new open positions at different seniority levels and will match you with the right opportunity for your profile. BENEFITS - Competitive Salary & Bonus Structure – Your success is rewarded with strong compensation and performance-based bonuses. - Real Ownership – Take meaningful responsibility in your role and directly influence key business outcomes. - International Team – Collaborate with passionate colleagues across Europe, gaining exposure to diverse perspectives and ideas. - Outdoor Lifestyle Discounts – Enjoy exclusive discounts on PERGOLUX products. - Fast-Track Career Opportunities – As we scale quickly, you’ll have significant opportunities to grow into senior leadership roles. - Team Culture – Be part of regular team events, retreats, and a culture that celebrates wins—big and small. - Bike Leasing Program – Benefit from a sustainable and cost-effective bike leasing option to support commuting and an active lifestyle. HOW TO APPLY If you’re excited to take ownership, close impactful deals, and help shape PERGOLUX’s growth in the Nordic market, we’d love to hear from you. Apply via our PERGOLUX Career Page https://pergolux.de/pages/career?srsltid=AfmBOoqMCh9jNL9qC5tGgLuWpo5TAmYtSUWWGHgoJ4Z0SwntMuQEk_qE or connect with us on PERGOLUX LinkedIn https://de.linkedin.com/company/pergolux.", "summaryDescription" : "Sales Manager Denmark (Danish Speaking) at PERGOLUX. Reach out to sales leads. Provide sales consultations", "createdAt" : "2026-06-14T20:16:55.742", "lastUpdated" : "2026-06-16T04:06:25.249", "ingestTimestamp" : "2026-06-14T20:16:55.742", "mongoId" : "6a2c75c474d8ee00a0938093", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Outdoor living solutions", "HubSpot", "CRM" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305098f292fd229cef28e4", "title" : "Customer Service Agent", "company" : "Jerry.ai", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Atlanta, Georgia", "locations" : [ "Atlanta, Georgia", "Richmond, Virginia", "Miami, Florida", "Austin, Texas", "Las Vegas, Nevada", "Salt Lake City, Utah", "Scottsdale, Arizona" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T14:28:03.539", "fingerprint" : "9505c15f6129ee709e7c7fc10ef6f76c13474a6aed8c2287736484afb78f6a1c", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/jerry.ai/f7990fd5-eff9-41e1-b19c-02b1ada0c879/application", "externalId" : "f7990fd5-eff9-41e1-b19c-02b1ada0c879", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "problemSolvingSkills" : "Finding solutions", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Customer Service Agent at Jerry.ai. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:30:27.310", "lastUpdated" : "2026-06-16T14:28:03.539", "ingestTimestamp" : "2026-06-16T00:30:27.310", "mongoId" : "6a305098f292fd229cef28e4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305930f292fd229cf45a25", "title" : "Customer Service Agent", "company" : "Jerry", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Atlanta, Georgia", "locations" : [ "Atlanta, Georgia", "Richmond, Virginia", "Miami, Florida", "Austin, Texas", "Las Vegas, Nevada", "Salt Lake City, Utah", "Scottsdale, Arizona" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T12:17:24.211", "fingerprint" : "d187e8e4105039e39d508866f11f39c04a086a6560796752dab260242d71fbde", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Jerry.ai/f7990fd5-eff9-41e1-b19c-02b1ada0c879/application", "externalId" : "f7990fd5-eff9-41e1-b19c-02b1ada0c879", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Customer Service Agent at Jerry. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:28:27.796", "lastUpdated" : "2026-06-16T12:17:24.211", "ingestTimestamp" : "2026-06-16T00:28:27.796", "mongoId" : "6a305930f292fd229cf45a25", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305088f292fd229cef1948", "title" : "Customer Service Agent", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Orlando, United States", "locations" : [ "Orlando", "United States" ], "timestamp" : "2026-06-16T08:47:36.777", "fingerprint" : "9ff2d5615b38f4f6f731b06bdb9e5deb204e8736681542abe150b3b2005fac0f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132218930-customer-service-agent-", "externalId" : "744000132218930", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5421218,-81.3790450" } ], "locationText" : "Orlando, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer service", "Vehicle management" ], "hardSkillsList" : [ "Rental charges", "Receipt accuracy" ], "hardSkills" : [ { "name" : "Rental charges", "level" : "intermediate" }, { "name" : "Receipt accuracy", "level" : "intermediate" } ], "majorSkills" : "Customer engagement, Vehicle management", "majorSkillsList" : [ "Customer engagement", "Vehicle management" ], "coreResponsibilities" : "Welcome all customers upon arrival, Gather feedback to improve rental experience, Ensure customers take all personal belongings, Discreetly check vehicles for damage, Direct issues to appropriate channels, Advise customers on rental charges, Provide an accurate receipt, Identify and tag vehicles for maintenance, Ensure vehicles are moved to correct location, Work in various weather conditions, Take on additional tasks to support business needs", "domainKnowledge" : "Car rental services", "domainList" : [ "car-rental-services" ], "domainSpecificKnowledge" : [ "Car rental services" ], "specialRequirements" : "Open to travel (5-10%), Some travel by airplane", "qualificationsBasic" : "High school diploma or GED, 1 year of customer service experience, At least 18 years old, Valid driver’s license, Clean driving record, Authorized to work in the United States, Basic computer navigation skills, Familiar with Microsoft Office applications, Work 40 hours per week, Willing to wear a company uniform", "qualificationsPreferred" : "Speaking other languages is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly rate of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival and gather feedback to improve their future rental experience * You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels * You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process * You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience * Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer engagement, Vehicle management. Welcome all customers upon arrival. Gather feedback to improve rental experience", "postedDate" : "2026-06-15T14:49:45.000", "createdAt" : "2026-06-15T21:37:39.001", "lastUpdated" : "2026-06-16T08:47:36.777", "ingestTimestamp" : "2026-06-15T21:37:39.001", "mongoId" : "6a305088f292fd229cef1948", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Rental charges", "Receipt accuracy", "Customer engagement", "Vehicle management", "Customer service", "Car rental services" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305001f292fd229ceeba45", "title" : "Customer Service Agent", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Orlando, United States", "locations" : [ "Orlando", "United States" ], "timestamp" : "2026-06-16T07:21:32.643", "fingerprint" : "cf4800a402513d9b4ee138a94212f50922bbdda8e2510820b62d117dc20679c2", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132218930-customer-service-agent-", "externalId" : "744000132218930", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5421218,-81.3790450" } ], "locationText" : "Orlando, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer service" ], "hardSkillsList" : [ "Vehicle inspection", "Rental charges advising", "Receipt provision" ], "hardSkills" : [ { "name" : "Vehicle inspection", "level" : "intermediate" }, { "name" : "Rental charges advising", "level" : "intermediate" }, { "name" : "Receipt provision", "level" : "intermediate" } ], "majorSkills" : "Customer engagement, Vehicle management", "majorSkillsList" : [ "Customer engagement", "Vehicle management" ], "coreResponsibilities" : "Welcome all customers upon arrival, Gather feedback to improve rental experience, Ensure customers take all personal belongings, Discreetly check vehicles for damage, Direct vehicle issues to appropriate channels, Advise customers on rental charges, Provide an accurate receipt, Identify and tag vehicles for maintenance, Identify and tag vehicles for grounding, Ensure vehicles are moved to correct location", "domainKnowledge" : "Car rental operations", "domainList" : [ "car-rental-operations" ], "domainSpecificKnowledge" : [ "Car rental operations" ], "communicationSkills" : "Customer-focused process", "problemSolvingSkills" : "Troubleshooting vehicle issues", "specialRequirements" : "Willing to take on additional tasks, Open to travel (5-10%), Some travel by airplane", "qualificationsBasic" : "High school diploma or GED, At least 1 year customer service experience, At least 18 years old, Valid driver’s license, Clean driving record, Authorized to work in the United States, Basic computer navigation skills, Familiar with Microsoft Office applications, Work 40 hours per week, Willing to wear a company uniform", "qualificationsPreferred" : "Speaking other languages is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly rate of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival and gather feedback to improve their future rental experience * You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels * You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process * You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience * Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer engagement, Vehicle management. Welcome all customers upon arrival. 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At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression * You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels * You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process * You promote additional SIXT products and services where applicable, turning every return into a brand experience * You identify and tag vehicles for maintenance and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer service, Vehicle inspection, Rental transactions. Welcome all customers. 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At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression * You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels * You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process * You promote additional SIXT products and services where applicable, turning every return into a brand experience * You identify and tag vehicles for maintenance and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer service, Vehicle inspection, Rental transactions. Welcome all customers. Deliver friendly return experience", "postedDate" : "2026-06-15T14:47:48.000", "createdAt" : "2026-06-15T21:40:24.005", "lastUpdated" : "2026-06-16T04:58:06.281", "ingestTimestamp" : "2026-06-15T21:40:24.005", "mongoId" : "6a305088f292fd229cef194a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Damage inspection", "Fuel level inspection", "Mileage inspection", "Customer service", "Vehicle inspection", "Rental transactions", "Customer engagement", "Vehicle management", "Car rental" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306b01f292fd229cfcecce", "title" : "Client Solutions Manager, Paid Social", "company" : "Sportradar", "industry" : "Sports", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Client Solutions Manager in Vienna, Austria, adjusted for the Sports Tech industry and Sportradar's company profile." }, "location" : "Vienna, AT", "locations" : [ "Vienna", "AT" ], "timestamp" : "2026-06-16T06:40:07.956", "fingerprint" : "d1f5fdc9fcd3f65d3d53c1d53f6df0164c167d7b026d969b96d2415432de38e0", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sportradar/744000132130071-client-solutions-manager-paid-social", "externalId" : "744000132130071", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vienna", "country" : "Austria", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "48.2083537,16.3725042" } ], "locationText" : "Vienna, Austria", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Paid social, Facebook Ads, Instagram Ads, Twitter Ads, LinkedIn Ads, TikTok Ads, Google Analytics, Excel", "professionalSkills" : [ "Client relationship management", "Campaign strategy", "Performance analysis", "Budget management", "Reporting" ], "hardSkillsList" : [ "Campaign optimization", "Performance reporting" ], "hardSkills" : [ { "name" : "Campaign optimization", "level" : "intermediate" }, { "name" : "Performance reporting", "level" : "intermediate" } ], "majorSkills" : "Paid social media, Client solutions, Revenue generation", "majorSkillsList" : [ "Paid social media", "Client solutions", "Revenue generation" ], "coreResponsibilities" : "Develop and execute paid social media strategies, Manage and optimize paid social campaigns, Analyze campaign performance and provide insights, Develop client-facing reports and presentations, Collaborate with internal teams to ensure client success, Identify and pursue new revenue opportunities, Build and maintain strong client relationships, Stay up-to-date with industry trends and best practices", "teamCollaboration" : "Internal teams; Client stakeholders", "domainKnowledge" : "Paid social media advertising; Sports media; Sports betting", "domainList" : [ "paid-social-media-advertising", "sports-media", "sports-betting" ], "domainSpecificKnowledge" : [ "Paid social media advertising", "Sports media", "Sports betting" ], "toolProficiency" : [ "Facebook Ads Manager", "Google Analytics", "Excel" ], "communicationSkills" : "Client presentations; Performance reporting", "problemSolvingSkills" : "Campaign optimization; Performance analysis", "outcomesObjectives" : "Grow revenue from client accounts; Achieve campaign performance goals; Ensure client satisfaction and retention", "qualificationsBasic" : "5+ years of experience in paid social media advertising, Proven track record of managing and growing paid social campaigns, Experience with social media advertising platforms, Experience with analytics and reporting tools", "qualificationsPreferred" : "Experience in the sports media industry, Experience with sports betting or gaming clients", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. Sportradar provides the source code of sport and is the leading global provider of sports betting and sports entertainment products and services. We are NASDAQ-listed and one of the fastest-growing sport-tech companies globally. Our division Sportradar ad:s provides data-driven marketing and sponsorship services to the iGaming industry, designed to help deliver significant efficiency improvements against marketing investments. The ad:s team develops and provides fully customizable, purpose-built, proprietary tools and services. THE ROLE As a Client Solutions Manager within the Paid Social team, you'll work as a hands-on partner to our operator clients, helping them get the most from Sportradar's technology and creative capabilities. You will support client relationships, contribute to campaign and creative strategy, and help translate data into actionable insights. At this level, success means you are reliable, curious, and growing. You can manage day-to-day client needs independently, collaborate across teams, and bring energy and ideas to a fast-moving product that sits at the intersection of sports, data, and advertising. RESPONSIBILITIES * Support and manage client relationships across the major social platforms (Meta, TikTok, Snap, X, and Reddit), owning campaign execution and performance tracking for your accounts. * Develop a solid understanding of each client's business objectives and use that knowledge to contribute to media and creative recommendations. * Monitor campaign performance, surface insights, and prepare clear, well-structured reports for clients and internal stakeholders. * Work cross-functionally with Commercial, Product, Design, and Operations teams to deliver against client briefs and timelines. * Help clients and agencies adopt platform best practices and new product features, acting as a knowledgeable and approachable point of contact. * Support account planning by flagging opportunities for improvement, upsell, or innovation within your portfolio. * Maintain operational accuracy across campaign setup, QA, and reporting workflows. * Contribute to team knowledge by sharing learnings and collaborating with senior team members on strategy and best practices. YOUR PROFILE * 3+ years of experience in digital advertising, with hands-on exposure to paid social campaign management. * Familiarity with one or more major social ad platforms (Meta Ads Manager, TikTok Ads Manager, or Snap Ads Manager). * Comfortable working with data: you can read a performance report, identify what matters, and communicate it clearly. * Organized and detail-oriented, with the ability to manage multiple tasks and deadlines without dropping the ball. * Good communicator, in writing and in conversation, with a client-first mindset. * Proactive and self-motivated; you ask questions, flag issues early, and take ownership of your work. * Experience in iGaming, sports, or digital agency environments is a strong advantage. * Familiarity with 3rd party creative or media buying platforms (e.g. Smartly, Hunch) is a plus but not required. OUR OFFER * Join a global leader in sports data and marketing innovation, combining startup agility with enterprise scale. * Work with leading betting and gaming operators on high-visibility campaigns tied to major sports moments. * Collaborate across creative, data, and product teams in a genuinely international environment. * Hybrid working flexibility based in Vienna. * Access to Sportradar's eAcademy and learning programs to support your professional development. * Be part of a diverse team with real exposure to global accounts and, in time, major sports events. ## Additional Information The minimum monthly salary for this position is according to the Collective Bargaining Agreement. Overpayment will be considered depending on qualifications and working experience. At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!", "summaryDescription" : "Client Solutions Manager, Paid Social at Sportradar. Skills: Paid social media, Client solutions, Revenue generation. Develop and execute paid social media strategies. Manage and optimize paid social campaigns", "postedDate" : "2026-06-15T07:35:00.000", "createdAt" : "2026-06-15T23:50:18.350", "lastUpdated" : "2026-06-16T06:40:07.956", "ingestTimestamp" : "2026-06-15T23:50:18.350", "mongoId" : "6a306b01f292fd229cfcecce", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Campaign optimization", "Performance reporting", "Paid social media", "Client solutions", "Revenue generation", "Client relationship management", "Campaign strategy", "Performance analysis", "Budget management", "Reporting", "Paid social media advertising", "Sports media", "Sports betting", "Facebook Ads Manager", "Google Analytics", "Excel" ], "skillCount" : 16, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Sports Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3061bdf292fd229cf97a05", "title" : "Client Solutions Manager, Paid Social", "company" : "Sportradar", "industry" : "Sports", "salary" : { "min" : 58000.0, "max" : 82000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Client Solutions Manager, Paid Social in Vienna, Austria within the Sports Tech industry, adjusted for seniority and company size." }, "location" : "Vienna, AT", "locations" : [ "Vienna", "AT" ], "timestamp" : "2026-06-16T08:46:12.295", "fingerprint" : "b1a17f661a3056df4409791aec5cde4cf9f7a9cd1eb7c2bec59c3829aca91ef7", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sportradar/744000132130071-client-solutions-manager-paid-social", "externalId" : "744000132130071", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vienna", "country" : "Austria", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "48.2083537,16.3725042" } ], "locationText" : "Vienna, Austria", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Paid social, Facebook Ads, Instagram Ads, Twitter Ads, LinkedIn Ads, Snapchat Ads, TikTok Ads, Google Analytics", "professionalSkills" : [ "Client relationship management", "Campaign strategy", "Performance analysis", "Budget management", "Reporting" ], "hardSkillsList" : [ "Budget allocation", "Performance tracking", "Client communication" ], "hardSkills" : [ { "name" : "Budget allocation", "level" : "intermediate" }, { "name" : "Performance tracking", "level" : "intermediate" }, { "name" : "Client communication", "level" : "intermediate" } ], "majorSkills" : "Paid social media, Client solutions, Revenue generation", "majorSkillsList" : [ "Paid social media", "Client solutions", "Revenue generation" ], "coreResponsibilities" : "Develop and execute paid social media strategies, Manage client paid social media campaigns, Optimize campaigns for performance and ROI, Monitor campaign performance and provide regular reports, Identify new opportunities for client growth, Collaborate with internal teams to ensure client success, Build and maintain strong client relationships, Achieve revenue targets", "teamCollaboration" : "Internal teams; Client stakeholders", "domainKnowledge" : "Sports media; Paid social advertising", "domainList" : [ "sports-media", "paid-social-advertising" ], "domainSpecificKnowledge" : [ "Sports media", "Paid social advertising" ], "toolProficiency" : [ "Facebook Ads Manager", "Google Analytics" ], "communicationSkills" : "Client presentations; Performance reporting", "problemSolvingSkills" : "Campaign optimization; Client retention", "outcomesObjectives" : "Achieve revenue targets; Grow client paid social campaigns; Ensure client satisfaction", "qualificationsBasic" : "5+ years of experience in paid social media, 3+ years of experience in a client-facing role, Proven track record of managing and growing paid social campaigns, Experience with major paid social platforms", "qualificationsPreferred" : "Experience in the sports or media industry, Experience with analytics and reporting tools", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. Sportradar provides the source code of sport and is the leading global provider of sports betting and sports entertainment products and services. We are NASDAQ-listed and one of the fastest-growing sport-tech companies globally. Our division Sportradar ad:s provides data-driven marketing and sponsorship services to the iGaming industry, designed to help deliver significant efficiency improvements against marketing investments. The ad:s team develops and provides fully customizable, purpose-built, proprietary tools and services. THE ROLE As a Client Solutions Manager within the Paid Social team, you'll work as a hands-on partner to our operator clients, helping them get the most from Sportradar's technology and creative capabilities. You will support client relationships, contribute to campaign and creative strategy, and help translate data into actionable insights. At this level, success means you are reliable, curious, and growing. You can manage day-to-day client needs independently, collaborate across teams, and bring energy and ideas to a fast-moving product that sits at the intersection of sports, data, and advertising. RESPONSIBILITIES * Support and manage client relationships across the major social platforms (Meta, TikTok, Snap, X, and Reddit), owning campaign execution and performance tracking for your accounts. * Develop a solid understanding of each client's business objectives and use that knowledge to contribute to media and creative recommendations. * Monitor campaign performance, surface insights, and prepare clear, well-structured reports for clients and internal stakeholders. * Work cross-functionally with Commercial, Product, Design, and Operations teams to deliver against client briefs and timelines. * Help clients and agencies adopt platform best practices and new product features, acting as a knowledgeable and approachable point of contact. * Support account planning by flagging opportunities for improvement, upsell, or innovation within your portfolio. * Maintain operational accuracy across campaign setup, QA, and reporting workflows. * Contribute to team knowledge by sharing learnings and collaborating with senior team members on strategy and best practices. YOUR PROFILE * 3+ years of experience in digital advertising, with hands-on exposure to paid social campaign management. * Familiarity with one or more major social ad platforms (Meta Ads Manager, TikTok Ads Manager, or Snap Ads Manager). * Comfortable working with data: you can read a performance report, identify what matters, and communicate it clearly. * Organized and detail-oriented, with the ability to manage multiple tasks and deadlines without dropping the ball. * Good communicator, in writing and in conversation, with a client-first mindset. * Proactive and self-motivated; you ask questions, flag issues early, and take ownership of your work. * Experience in iGaming, sports, or digital agency environments is a strong advantage. * Familiarity with 3rd party creative or media buying platforms (e.g. Smartly, Hunch) is a plus but not required. OUR OFFER * Join a global leader in sports data and marketing innovation, combining startup agility with enterprise scale. * Work with leading betting and gaming operators on high-visibility campaigns tied to major sports moments. * Collaborate across creative, data, and product teams in a genuinely international environment. * Hybrid working flexibility based in Vienna. * Access to Sportradar's eAcademy and learning programs to support your professional development. * Be part of a diverse team with real exposure to global accounts and, in time, major sports events. ## Additional Information The minimum monthly salary for this position is according to the Collective Bargaining Agreement. Overpayment will be considered depending on qualifications and working experience. At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!", "summaryDescription" : "Client Solutions Manager, Paid Social at Sportradar. Skills: Paid social media, Client solutions, Revenue generation. Develop and execute paid social media strategies. Manage client paid social media campaigns", "postedDate" : "2026-06-15T07:35:00.000", "createdAt" : "2026-06-15T23:49:19.442", "lastUpdated" : "2026-06-16T08:46:12.295", "ingestTimestamp" : "2026-06-15T23:49:19.442", "mongoId" : "6a3061bdf292fd229cf97a05", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Budget allocation", "Performance tracking", "Client communication", "Paid social media", "Client solutions", "Revenue generation", "Client relationship management", "Campaign strategy", "Performance analysis", "Budget management", "Reporting", "Sports media", "Paid social advertising", "Facebook Ads Manager", "Google Analytics" ], "skillCount" : 15, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Sports Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf48497", "title" : "Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Market Research", "salary" : { "min" : 33000.0, "max" : 37000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Columbus, OH, United States", "locations" : [ "Columbus", "OH", "United States" ], "timestamp" : "2026-06-16T09:33:16.490", "fingerprint" : "c28c1e81d1266ac135e503714bfbfabf68e764ae99f6b3c26b6b3eec224fe4fd", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132233689-customer-service-agent", "externalId" : "744000132233689", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Assist customers with questions, Resolve customer inquiries, Ensure positive customer experience, Provide accurate information on products, Resolve customer issues professionally, Maintain accurate customer records, Collaborate with internal departments, Follow established procedures, Identify customer needs, Recommend appropriate solutions", "teamCollaboration" : "Collaborate with internal departments", "communicationSkills" : "Verbal communication skills; Written communication skills", "continuousLearning" : "Professional Development; Skill Enhancement; Hands-On Training; Ongoing Mentorship", "problemSolvingSkills" : "Problem-solving mindset", "outcomesObjectives" : "Ensure customer satisfaction; Contribute to positive customer experience", "qualificationsBasic" : "Basic computer proficiency, Willingness to learn new systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Elevare Branding, we believe exceptional brands are built through creativity, precision, and operational excellence. Our team is dedicated to delivering high-quality branding solutions while fostering a collaborative and growth-oriented work environment. We are currently seeking a detail-focused Production Assistant who is eager to contribute to a fast-paced and professional team. Elevare Branding is seeking a professional and customer-focused Customer Service Agent to join our growing team in Columbus, OH. In this role, you will serve as a key point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive experience with every interaction. The ideal candidate is an excellent communicator who enjoys helping people, solving problems, and contributing to a team-oriented environment. Responsibilities * Assist customers with questions, concerns, and service-related inquiries. * Provide accurate information regarding company products and services. * Resolve customer issues in a professional and timely manner. * Maintain detailed and accurate customer records. * Collaborate with internal departments to ensure customer satisfaction. * Follow established procedures and company standards during customer interactions. * Identify customer needs and recommend appropriate solutions. * Contribute to a positive and supportive customer experience. ## Qualifications * Strong verbal and written communication skills. * Excellent interpersonal and relationship-building abilities. * Strong organizational and time-management skills. * Ability to multitask and prioritize responsibilities effectively. * Problem-solving mindset with strong attention to detail. * Professional demeanor and customer-focused attitude. * Ability to work both independently and collaboratively. * Adaptability in a fast-paced environment. * Basic computer proficiency and willingness to learn new systems. ## Additional Information * Competitive Salary ($33,000 – $37,000 annually) * Career Growth and Advancement Opportunities * Professional Development and Skill Enhancement * Supportive and Collaborative Work Environment * Hands-On Training and Ongoing Mentorship * Valuable Customer Relations Experience * Performance-Based Growth Opportunities * Stable Full-Time Position * Dynamic and Inclusive Company Culture", "summaryDescription" : "Customer Service Agent at Alphabe Insight Inc. Assist customers with questions. Resolve customer inquiries", "postedDate" : "2026-06-15T15:27:14.000", "createdAt" : "2026-06-15T23:42:36.823", "lastUpdated" : "2026-06-16T09:33:16.490", "ingestTimestamp" : "2026-06-15T23:42:36.823", "mongoId" : "6a305981f292fd229cf48497", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 33000, "salaryAnnualMax" : 37000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30716df292fd229cff926f", "title" : "Customer Service Agent", "company" : "Sutherland", "industry" : "Telecommunications", "salary" : { "min" : 22000.0, "max" : 22000.0, "currency" : "EGP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cairo, Cairo Governorate, EG", "locations" : [ "Cairo", "Cairo Governorate", "EG" ], "timestamp" : "2026-06-16T15:03:39.808", "fingerprint" : "49eb84d40f5c55b23b2edf39c519c96f51fa7cc895958036f02aa1aef4eadb97", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sutherland/744000132160839-customer-service-agent", "externalId" : "744000132160839", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cairo", "state" : "Cairo Governorate", "country" : "Egypt", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "30.0443879,31.2357257" } ], "locationText" : "Cairo, Cairo Governorate, Egypt", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Deliver exceptional customer support, Help customers resolve inquiries with professionalism, Help customers resolve inquiries with efficiency", "communicationSkills" : "English communication", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Rotational shifts, Overnight shifts included, Flexible with shift schedules, Rotational days off", "qualificationsBasic" : "Graduates only, Fully dropped-out students may apply, Males must have completed Military Service, English proficiency B2+ to C1, Excellent communication skills, Excellent interpersonal skills, Ability to work in fast-paced environment, Customer-oriented mindset, Problem-solving skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Sutherland is a global leader in digital transformation, helping some of the world's biggest brands succeed through Artificial Intelligence (AI), Automation, Cloud Engineering, and Advanced Analytics. \uD83D\uDE80 We're Hiring: English Customer Service Representatives | Sutherland \uD83D\uDE80 Looking for a great opportunity to start or grow your career with a global company? Join Sutherland and become part of a dynamic, professional, and fast-growing team! \uD83D\uDCB0 Salary: 22,000 EGP Net \uD83D\uDCE2 Position: Customer Service Agent Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence. \uD83D\uDE80 ## Qualifications \uD83D\uDCCD Job Requirements: ✅ Graduates only (Bachelor's degree holders) ✅ Fully dropped-out students may apply ✅ Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable) ✅ English proficiency level: B2+ to C1 ✅ Excellent communication and interpersonal skills ✅ Ability to work in a fast-paced environment ✅ Customer-oriented mindset and problem-solving skills \uD83C\uDF81 Benefits & Perks: ✨ Net salary of 22,000 EGP \uD83D\uDE8D Transportation provided \uD83C\uDFE5 Medical insurance coverage up to 200,000 EGP \uD83D\uDCDA Fully paid training from day one (you will be paid as a full employee during the training period) \uD83D\uDCC8 Career growth and development opportunities within a multinational company \uD83C\uDF0D Professional and supportive work environment ⏰ Working Conditions: \uD83D\uDD04 Rotational shifts \uD83C\uDF19 Overnight shifts are included and candidates must be flexible with shift schedules \uD83D\uDCC5 Rotational days off according to business needs \uD83D\uDCBC If you have strong English communication skills and are looking for a stable career with excellent compensation and benefits, we'd love to hear from you! \uD83D\uDCE9 Apply now and start your journey with Sutherland! or reach out directly to one of ours HRs at 01034442917", "summaryDescription" : "Customer Service Agent at Sutherland. Deliver exceptional customer support. 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Join Sutherland and become part of a dynamic, professional, and fast-growing team! \uD83D\uDCB0 Salary: 22,000 EGP Net \uD83D\uDCE2 Position: Customer Service Agent Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence. \uD83D\uDE80 ## Qualifications \uD83D\uDCCD Job Requirements: ✅ Graduates only (Bachelor's degree holders) ✅ Fully dropped-out students may apply ✅ Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable) ✅ English proficiency level: B2+ to C1 ✅ Excellent communication and interpersonal skills ✅ Ability to work in a fast-paced environment ✅ Customer-oriented mindset and problem-solving skills \uD83C\uDF81 Benefits & Perks: ✨ Net salary of 22,000 EGP \uD83D\uDE8D Transportation provided \uD83C\uDFE5 Medical insurance coverage up to 200,000 EGP \uD83D\uDCDA Fully paid training from day one (you will be paid as a full employee during the training period) \uD83D\uDCC8 Career growth and development opportunities within a multinational company \uD83C\uDF0D Professional and supportive work environment ⏰ Working Conditions: \uD83D\uDD04 Rotational shifts \uD83C\uDF19 Overnight shifts are included and candidates must be flexible with shift schedules \uD83D\uDCC5 Rotational days off according to business needs \uD83D\uDCBC If you have strong English communication skills and are looking for a stable career with excellent compensation and benefits, we'd love to hear from you! \uD83D\uDCE9 Apply now and start your journey with Sutherland! or reach out directly to one of ours HRs at 01034442917", "summaryDescription" : "Customer Service Agent at Sutherland. Deliver exceptional customer support. 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Identify and engage new prospects, consult with individuals and businesses to understand their unique needs and recommend meaningful coverage, cross-sell a full suite of insurance products, build lasting relationships through attentive service, regular reviews, and proactive support, stay current with ongoing product training and compliance awareness, and collaborate with your team to strategize and win together.", "teamCollaboration" : "Collaborate with your team to strategize and win together!", "toolProficiency" : [ "CRM software" ], "communicationSkills" : "phone conversations; negotiation skills; Bilingual skills", "continuousLearning" : "Access top-tier tools and the strength of a nationally recognized insurance brand. Stay current with ongoing product training and compliance awareness. Paid training and continuous learning opportunities.", "problemSolvingSkills" : "Identify and engage new prospects; turning connections into loyal clients; recommend meaningful coverage; Cross-sell a full suite of insurance products", "outcomesObjectives" : "Surpass sales goals and help the agency reach new milestones. Launch your career with comprehensive training, mentorship, and advancement opportunities—including leadership roles and future agency ownership.", "qualificationsBasic" : "1+ year sales, customer service, or insurance experience (preferred). Excellent communication and negotiation skills. Confidence in phone conversations and sales closings. Eagerness to learn, adapt, and take coaching. Organizational skills and a results-driven mindset. Bilingual skills are a plus!", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Agent in Training – Farmers Insurance | Eric Rodriguez Agency, Long Beach, CA Ignite Your Sales Career with a Leading Insurance Agency! Are you ambitious, energetic, and ready to start an exciting new chapter with a respected name in insurance? The Eric Rodriguez Agency is searching for a passionate, driven Agent in Training to join our dynamic Long Beach team and experience the rewards of a successful sales career! What You'll Do As an Agent in Training, you’ll drive revenue growth, deliver personalized insurance solutions, and contribute to a vibrant, team-focused environment. If you love building connections, embrace challenges, and want to play an important part in your clients’ lives, this is your opportunity to shine! Your Path to Success - Launch your career with comprehensive training, mentorship, and advancement opportunities—including leadership roles and future agency ownership. - Access top-tier tools and the strength of a nationally recognized insurance brand. - Enjoy a positive, high-energy culture that rewards achievement and supports professional growth. What You’ll Tackle - Identify and engage new prospects—turning connections into loyal clients. - Consult with individuals and businesses to understand their unique needs and recommend meaningful coverage. - Cross-sell a full suite of insurance products—Auto, Home, Life, Commercial, and more. - Build lasting relationships through attentive service, regular reviews, and proactive support. - Surpass sales goals and help the agency reach new milestones. - Stay current with ongoing product training and compliance awareness. - Use CRM software to track leads, follow-ups, and renewals. - Collaborate with your team to strategize and win together! What You Bring - 1+ year sales, customer service, or insurance experience (preferred) - Excellent communication and negotiation skills - Confidence in phone conversations and sales closings - Eagerness to learn, adapt, and take coaching - Strong organizational skills and a results-driven mindset - Bilingual skills are a plus! Why You'll Love It Here - Base salary plus unlimited commission potential - Exciting performance-based bonuses and incentives - Paid training and continuous learning opportunities - Clear path for career growth, including potential agency ownership - Supportive, team-oriented environment that celebrates success - Health insurance support options (varies by agency) - Paid time off, holidays, and special milestone rewards - The stability and reputation of the Farmers Insurance brand supporting you at every stage Ready to Make Your Mark? This isn’t just another job—it’s the springboard for your insurance career! If you’re passionate, motivated, and ready to excel, the Eric Rodriguez Agency wants to hear from you. Apply now and jumpstart your journey toward success with a team—and a future—you’ll be proud of!", "summaryDescription" : "Agent in Training at Eric Rodriguez Agency. Skills: sales, customer service, communication, negotiation, relationship building. Drive revenue growth, deliver personalized insurance solutions, and contribute to a vibrant, team-focused environment. Identify and engage new prospects, consult with individuals and businesses to understand their unique needs and recommend meaningful coverage, cross-sell a full suite of insurance products, build lasting relationships through attentive service, regular ", "createdAt" : "2026-06-14T17:51:36.361", "lastUpdated" : "2026-06-15T07:03:20.766", "ingestTimestamp" : "2026-06-14T17:51:36.361", "mongoId" : "6a2ca03274d8ee00a09a1810", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "sales closings", "Surpass sales goals", "Eagerness to learn, adapt, take coaching", "sales, customer service, communication, negotiation, relationship building", "Insurance", "CRM software" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.98 }, { "id" : "6a307bdcf292fd229c047f3e", "title" : "Customer Service Return Agent", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 19.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Salt Lake City, United States", "locations" : [ "Salt Lake City", "United States" ], "timestamp" : "2026-06-16T14:36:24.783", "fingerprint" : "e8131dcf78631c4dcabd2b691b053c548710f19bac34a2162a6cb56a92cadb6e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132289584-customer-service-return-agent", "externalId" : "744000132289584", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Salt Lake City", "state" : "Utah", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7596198,-111.8867970" } ], "locationText" : "Salt Lake City, Utah, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Welcome customers upon arrival, Inspect rental vehicles for damage, Inspect rental vehicles for fuel levels, Inspect rental vehicles for mileage, Handle findings discreetly, Direct issues to appropriate channels, Complete return transactions accurately, Advise customers on final rental charges, Promote additional SIXT products, Promote additional SIXT services, Identify vehicles for maintenance, Tag vehicles for maintenance, Move vehicles to correct location", "toolProficiency" : [ "Microsoft Office" ], "specialRequirements" : "Work 40 hours per week, Willing to wear uniform, 5–10% travel, Travel by airplane", "qualificationsBasic" : "High school diploma or GED, 1 year customer service experience, At least 18 years old, Valid driver's license, Clean driving record, Authorized to work in US, Basic computer navigation skills, Familiar with Microsoft Office", "qualificationsPreferred" : "Background in sales, Background in service, Background in hospitality, Speaking other languages", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $19.28. YOUR ROLE AT SIXT * You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression * You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels * You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process * You promote additional SIXT products and services where applicable, turning every return into a brand experience * You identify and tag vehicles for maintenance and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Return Agent at SIXT. Welcome customers upon arrival. Inspect rental vehicles for damage", "postedDate" : "2026-06-15T21:59:54.000", "createdAt" : "2026-06-16T01:37:53.505", "lastUpdated" : "2026-06-16T14:36:24.783", "ingestTimestamp" : "2026-06-16T01:37:53.505", "mongoId" : "6a307bdcf292fd229c047f3e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Microsoft Office" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30791bf292fd229c02f3e5", "title" : "SCM Customer Service Agent", "company" : "Maersk", "industry" : "Logistics", "salary" : { "min" : 1.5E8, "max" : 2.4E8, "currency" : "VND", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior SCM Customer Service Agent in Ho Chi Minh City, Vietnam, adjusted for the logistics industry and a large company size." }, "location" : "Vietnam, Hồ Chí Minh, Ho Chi Minh City, 71100", "locations" : [ "Vietnam, Hồ Chí Minh, Ho Chi Minh City, 71100" ], "timestamp" : "2026-06-16T12:47:37.143", "fingerprint" : "eebe36cca404818f7d03c345b1d00d1a0677ebed4b90c29a5dcd30f07f687baa", "source" : "workday", "language" : "en", "applyUrl" : "https://maersk.wd3.myworkdayjobs.com/Maersk_Careers/job/Vietnam-H-Ch-Minh-Ho-Chi-Minh-City-71100/SCM-Customer-Service-Agent_R184830", "externalId" : "R184830", "industryFunction" : { }, "locationPoint" : "21.06667,106.31667", "structuredLocations" : [ { "city" : "Ho Chi Minh City", "country" : "Vietnam", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "10.8186965,106.6518346" } ], "locationText" : "Ho Chi Minh City, Vietnam", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "PURPOSE SUMMARY As Customer Experience Agent, you will play a vital part in our success: • Owns and manages the customer experience. Manages end-to-end shipment process, in compliance with relevant company procedures and agreements with customer. • Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders to achieve best-in-class Customer Service • You will be the primary point of contact for key customer ensuring smooth execution of the end-to-end logistics lifecycle, working closely with the customer as well as internal and external stakeholders, maintain focus on voice of customer, process efficiency and business growth. **Who we are** Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. **What we offer** This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. **Key Responsibilities** Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): * Customer channel management * Case Management * Customer onboarding and relationship management * Contract and dispute management * Deliver a best-in-class Customer Service experience. * Responds to all enquiries in a timely and accurate manner. * Ensure smooth execution of the end-to-end shipments * Exception Management & Resolutions. * Regularly review and update SOP/IOPs. * Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers, and desires. * Take ownership of the customer issues and solve in an urgent and responsible manner. * Look for improvements in ways of working and drive for service delivery excellence and increase business efficiency. * Focuses on high-quality data to set a high standard for all the assignments managed. * Proactively follow up and keep customer informed of any issues or changes to their shipment. * KPI Achievement. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations. At the top of this career stream, individuals work independently and apply standards yet can also make departures from established processes to resolve problems. A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline. Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor. **Requirements and competencies:** * At least **02 years’ professional working experience** at **Supply Chain Management (SCM) customer-facing role(s)** in **Ocean Freight / Freight Forwarder** * **Practical experience and technical knowledge in logistics industry is a must** * Language Proficiency: **Native Vietnamese level, Fluent English level** * Hand-on experience with automation tool in Excel, PowerBI is a big plus * Detailed-oriented with careful approach to daily operations * Solid stakeholder management skill * Customer centricity: Ability to understand customers’ situations, perceptions, and expectations. It is putting customer at the core of all decisions related to delivering products, services, and experiences to create customer satisfaction, advocacy, and long-term partnership. * Effective communication: good verbal, written, and presentation skills * Teamwork: works together with others in the business unit to achieve results, fosters teamwork. * Problem-solving skills and the ability to handle challenging situations with diplomacy and professionalism * Positive and proactive attitude. #LI-DNI Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [accommodationrequests@maersk.com](mailto:accommodationrequests@maersk.com).", "summaryDescription" : "SCM Customer Service Agent at Maersk", "postedDate" : "2026-06-16T03:49:10.736", "createdAt" : "2026-06-16T03:49:10.720", "lastUpdated" : "2026-06-16T12:47:37.143", "ingestTimestamp" : "2026-06-16T03:49:10.720", "mongoId" : "6a30791bf292fd229c02f3e5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://maersk.wd3.myworkdayjobs.com/Maersk_Careers/job/Vietnam-H-Ch-Minh-Ho-Chi-Minh-City-71100/SCM-Customer-Service-Agent_R184830", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf484cb", "title" : "Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Service Agent in Cincinnati, adjusted for the Marketing industry and company size." }, "location" : "Cincinnati, OH, United States", "locations" : [ "Cincinnati", "OH", "United States" ], "timestamp" : "2026-06-16T10:09:27.525", "fingerprint" : "b7ffb0dfce9f877a0d71c14c8fe569c4c2e71b4aaf57637db7a2319c56ee4794", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132083979-customer-service-agent", "externalId" : "744000132083979", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cincinnati", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.1012809,-84.5127405" } ], "locationText" : "Cincinnati, Ohio, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond to customer inquiries, Assist customers understand products, Provide accurate information, Provide guidance to customers, Resolve customer complaints, Document customer interactions, Document customer transactions, Collaborate with internal teams, Escalate complex issues", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM software" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Document interactions", "continuousLearning" : "Skill development; Ongoing learning", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "First-contact resolution", "qualificationsBasic" : "Customer service experience, CRM software proficiency, Standard office applications proficiency", "qualificationsPreferred" : "Previous customer service experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. Job Description: We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the primary point of contact for our valued customers, ensuring every interaction is positive, efficient, and solution-oriented. You will play a vital role in maintaining our company's reputation by providing exceptional support through various communication channels such as phone, email, and live chat. Responsibilities: * Respond promptly and professionally to customer inquiries via phone, email, and live chat. * Assist customers in understanding products and services to provide accurate information and guidance. * Handle and resolve customer complaints efficiently, aiming for first-contact resolution. * Document customer interactions and transactions accurately in the company's CRM system. * Collaborate with internal teams to escalate complex issues and ensure timely resolution. ## Qualifications Requirements * Previous experience in customer service or a related role is preferred. * Excellent verbal and written communication skills. * Strong problem-solving abilities and a customer-centric mindset. * Ability to handle multiple tasks and work in a fast-paced environment. * Proficient in using CRM software and standard office applications. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Service Agent at Alphabe Insight Inc. Respond to customer inquiries. Assist customers understand products", "postedDate" : "2026-06-15T00:42:22.000", "createdAt" : "2026-06-16T00:04:19.394", "lastUpdated" : "2026-06-16T10:09:27.525", "ingestTimestamp" : "2026-06-16T00:04:19.394", "mongoId" : "6a305981f292fd229cf484cb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "CRM software" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5de974d8ee00a08df6c9", "title" : "French Speaking Back Office Gaming Support Agent - Work In Sofia", "company" : "Mercier Consultancy Group", "industry" : "Computer Games", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level French Speaking Back Office Gaming Support Agent in Sofia, Bulgaria, adjusted for the gaming industry." }, "location" : "Paris, Île-de-France, France", "locations" : [ "Paris, Île-de-France, France" ], "timestamp" : "2026-06-15T00:33:28.669", "fingerprint" : "94861b1c9162a732543f4a70b7e4f955fc86f06a82a5069fb7760c5ebf4098e6", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/1B1818F0D9/apply", "externalId" : "1B1818F0D9", "industryFunction" : { }, "locationPoint" : "48.85341,2.3488", "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer service", "Back office support" ], "majorSkills" : "Customer support, Back office operations", "majorSkillsList" : [ "Customer support", "Back office operations" ], "coreResponsibilities" : "Provide back office support, Resolve account issues, Resolve payment issues, Resolve technical issues, Collaborate with internal teams, Ensure problem resolution, Ensure process improvements, Maintain documentation, Stay up to date with gaming products, Stay up to date with industry trends, Stay up to date with regulations, Participate in training", "teamCollaboration" : "Internal teams", "domainKnowledge" : "Gaming products; Industry trends; Regulations", "domainList" : [ "gaming-products", "industry-trends", "regulations" ], "domainSpecificKnowledge" : [ "Gaming products", "Industry trends", "Regulations" ], "toolProficiency" : [ "CRM systems", "Office software" ], "communicationSkills" : "Customer-focused", "documentationSkills" : "Maintain documentation", "continuousLearning" : "Ongoing training", "problemSolvingSkills" : "Problem resolution", "specialRequirements" : "Willingness to work in Sofia", "qualificationsBasic" : "Fluency in French, Experience in back office support, Experience in customer service, Organizational skills, Attention to detail, Excellent communication skills, Customer-focused attitude, Ability to work independently, Ability to work in a team, Familiarity with CRM systems, Familiarity with office software, Willingness to work in Sofia, Adapt to local culture", "qualificationsPreferred" : "Experience in gaming industry, Knowledge of English", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is seeking a French Speaking Back Office Gaming Support Agent to join our team in Sofia. This role is ideal for individuals fluent in French who are eager to support gaming operations and contribute to delivering exceptional customer service. You will play a key role in managing customer inquiries and ensuring smooth back office processes. ### Key Responsibilities * Provide effective back office support for French-speaking customers through various communication channels. * Assist in resolving account, payment, and technical issues promptly and accurately. * Collaborate with internal teams to ensure efficient problem resolution and process improvements. * Maintain accurate documentation of customer interactions and back office procedures. * Stay up to date with gaming products, industry trends, and regulations. * Participate in ongoing training to enhance professional knowledge and skills. **Requirements** * Fluency in French (written and spoken) is required; knowledge of English is an asset. * Experience in back office support or customer service, preferably within the gaming industry. * Strong organizational skills and attention to detail. * Excellent communication skills with a customer-focused attitude. * Ability to work efficiently both independently and in a team environment. * Familiarity with CRM systems and office software. * Willingness to work in Sofia and adapt to the local culture. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. Monthly Performance Bonus 4. 1500 Euro Signing Bonus 5. Fully Paid Training 6. Health Insurance 7. Monthly accommodation bonus", "summaryDescription" : "French Speaking Back Office Gaming Support Agent - Work In Sofia at Mercier Consultancy Group. Skills: Customer support, Back office operations. Provide back office support. Resolve account issues", "postedDate" : "2026-06-11T00:00:00.000", "createdAt" : "2026-06-12T22:36:37.646", "lastUpdated" : "2026-06-15T00:33:28.669", "ingestTimestamp" : "2026-06-12T22:36:37.646", "mongoId" : "6a2c5de974d8ee00a08df6c9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/1B1818F0D9", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Customer support", "Back office operations", "Customer service", "Back office support", "Gaming products", "Industry trends", "Regulations", "CRM systems", "Office software" ], "skillCount" : 9, "jobCategory" : "other", "jobSubcategory" : "computer-games", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Gaming" }, { "id" : "6a2c75c474d8ee00a093809d", "title" : "Customer Service Specialist – Danish Market", "company" : "PERGOLUX", "industry" : "Customer Experience", "salary" : { "min" : 43000.0, "max" : 58000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Germany, adjusted for Berlin (city tier), mid-seniority, and e-commerce industry." }, "location" : "Berlin | SCAN Team", "locations" : [ "Berlin | SCAN Team" ], "timestamp" : "2026-06-15T03:29:51.174", "fingerprint" : "13be2255ead2dcd68ce243de96580b1d5f63eb81f60f490c636f41c3cb73ee1f", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/pergolux/422ec888-f39a-4f3b-8325-0e3878b5978c/application", "externalId" : "422ec888-f39a-4f3b-8325-0e3878b5978c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.5173885,13.3951309" } ], "locationText" : "Berlin, Germany", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Customer service", "Customer facing" ], "hardSkillsList" : [ "Technical product explanation" ], "softSkillsList" : [ "Solution-oriented", "Prioritization" ], "hardSkills" : [ { "name" : "Technical product explanation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Solution-oriented" }, { "name" : "Prioritization" } ], "majorSkills" : "Customer success, Customer relationships, Customer retention, Customer satisfaction", "majorSkillsList" : [ "Customer success", "Customer relationships", "Customer retention", "Customer satisfaction" ], "coreResponsibilities" : "Act as main customer service contact, Handle complex inquiries and escalations, Manage cancellations, claims, returns, and refunds, Collaborate closely with logistics partners, Collaborate with warehouses, Collaborate with transport providers, Collaborate with internal teams, Contribute actively to customer satisfaction, Contribute actively to NPS improvement", "teamCollaboration" : "Internal teams; Logistics partners; Warehouses; Transport providers", "domainKnowledge" : "Outdoor living products", "domainList" : [ "outdoor-living-products" ], "domainSpecificKnowledge" : [ "Outdoor living products" ], "toolProficiency" : [ "Zendesk", "Shopify", "Aircall" ], "problemSolvingSkills" : "Solving complex customer cases", "outcomesObjectives" : "Improve customer satisfaction; Improve NPS", "qualificationsBasic" : "Native or near-native Danish, Professional English skills, 3–5 years of experience in customer service or a customer-facing B2C role, Confidence in explaining technical products and solutions", "qualificationsPreferred" : "E-commerce experience preferred, High IT experience with Zendesk, Shopify, Aircall, or similar tools", "workSiteFlexibility" : "Flexible", "rawDescription" : "As a Customer Service Specialist for the Danish market, you are the primary point of contact for our Danish-speaking customers and play a key role in delivering an outstanding end-to-end service experience for premium outdoor living products. This role requires native or near-native Danish language skills and is ideal for candidates who enjoy taking ownership of complex and technical customer cases. At PERGOLUX, we combine Scandinavian design, quality, and trust with an international, high-performance culture built on responsibility, ambition, and teamwork. WHAT YOU’LL DO - Act as the main customer service contact for Danish-speaking customers via phone, email, and chat - Handle complex inquiries and escalations, including technical and installation-related topics - Manage cancellations, claims, returns, and refunds independently and accurately - Collaborate closely with logistics partners, warehouses, transport providers, and internal teams - Contribute actively to customer satisfaction and NPS improvement WHAT YOU’LL BRING - Native or near-native Danish (mandatory) and strong professional English skills - 3–5 years of experience in customer service or a customer-facing B2C role (e-commerce preferred) - Confidence in explaining technical products and solutions to customers - A proactive, solution-oriented mindset and strong prioritization skills - High IT affinity; experience with Zendesk, Shopify, Aircall, or similar tools is a plus - Please note: Applications without Danish language proficiency cannot be considered. WHAT WE OFFER - Real ownership and responsibility with direct impact on customer experience - Fast-track career opportunities in a rapidly growing international company - International, Scandinavian-minded team culture with regular team events and retreats - Exclusive employee discounts on PERGOLUX products - Bike leasing program supporting sustainability and an active lifestyle YOU’LL FIT PERFECTLY IF YOU… - Enjoy solving complex customer cases rather than routine support - Value Scandinavian principles such as trust, quality, and clear communication Take pride in delivering high-quality service with ownership and structure", "summaryDescription" : "Customer Service Specialist – Danish Market at PERGOLUX. Skills: Customer success, Customer relationships, Customer retention, Customer satisfaction. Act as main customer service contact. Handle complex inquiries and escalations", "createdAt" : "2026-06-14T02:08:49.678", "lastUpdated" : "2026-06-15T03:29:51.174", "ingestTimestamp" : "2026-06-14T02:08:49.678", "mongoId" : "6a2c75c474d8ee00a093809d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Technical product explanation", "Solution-oriented", "Prioritization", "Customer success", "Customer relationships", "Customer retention", "Customer satisfaction", "Customer service", "Customer facing", "Outdoor living products", "Zendesk", "Shopify", "Aircall" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2c5de874d8ee00a08df5f4", "title" : "Danish Speaking AI Content Moderator - Work In Athens - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Online Media", "salary" : { "min" : 24000.0, "max" : 30000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Danish Speaking AI Content Moderator role in Athens, Greece, based on 2024-2025 market data for the technology industry, adjusted for entry seniority and city tier." }, "location" : "Barcelona, Catalonia, Spain", "locations" : [ "Barcelona, Catalonia, Spain" ], "timestamp" : "2026-06-15T00:55:41.722", "fingerprint" : "6d05a9734481e7ca1a802973188034b2b17eccbb704223363f338ab4e491183c", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/E3D27D8833/apply", "externalId" : "E3D27D8833", "industryFunction" : { }, "locationPoint" : "41.38879,2.15899", "structuredLocations" : [ { "city" : "Athens", "country" : "Greece", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "37.9755648,23.7348324" } ], "locationText" : "Athens, Greece", "employmentType" : "FULL_TIME", "majorSkills" : "Content moderation, AI content", "majorSkillsList" : [ "Content moderation", "AI content" ], "coreResponsibilities" : "Moderate AI-generated content in Danish, Moderate user-generated content in Danish, Assess content for accuracy, Assess content for appropriateness, Assess content for potential risks, Identify content that breaches policies, Report content that breaches policies, Provide feedback to improve AI moderation, Maintain up-to-date knowledge about policies, Maintain up-to-date knowledge about standards, Maintain up-to-date knowledge about best practices", "teamCollaboration" : "Collaborate with product teams; Collaborate with moderation teams", "domainKnowledge" : "AI technologies; Digital content platforms", "domainList" : [ "ai-technologies", "digital-content-platforms" ], "domainSpecificKnowledge" : [ "AI technologies", "Digital content platforms" ], "specialRequirements" : "Paid relocation package, Paid training", "outcomesObjectives" : "Maintain integrity of AI-generated content; Maintain safety of AI-generated content", "qualificationsBasic" : "Fluency in Danish, Proficiency in English, High attention to detail, Ability to enforce guidelines consistently, Ability to manage sensitive content, Willingness to relocate to Athens", "qualificationsPreferred" : "Experience in content moderation, Experience with AI-generated content, Familiarity with AI technologies, Familiarity with digital content platforms", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is looking for a Danish Speaking AI Content Moderator to join our dynamic team in Athens, Greece. This role includes a paid relocation package, offering you the chance to live and work in a vibrant city while playing a critical role in maintaining the integrity and safety of AI-generated content for Danish-speaking audiences. As an AI Content Moderator, you will review and moderate content to ensure it complies with community standards and company policies. ### Key Responsibilities * Moderate AI-generated and user-generated content in Danish to ensure adherence to community guidelines. * Assess content for accuracy, appropriateness, and potential risks associated with AI outputs. * Identify and report content that breaches policies, including harmful or inappropriate materials. * Collaborate with product and moderation teams to provide feedback and improve AI moderation processes. * Maintain up-to-date knowledge about policies, standards, and best practices in content moderation. **Requirements** * Fluency in Danish (both written and spoken) is mandatory; proficiency in English is an advantage. * Experience in content moderation, especially with AI-generated content, is desirable. * High attention to detail and ability to enforce guidelines consistently. * Strong communication skills for clear and professional interaction. * Ability to manage sensitive content with discretion and professionalism. * Familiarity with AI technologies and digital content platforms is a plus. * Willingness to relocate to Athens and adapt to a new cultural environment. * Self-motivated with the ability to work independently and collaboratively. **Benefits** * Competitive Monthly Salary * 2 Extra Salaries Per Year * Fully Paid Relocation Package * Fully Paid Training * Health Insurance * And many other benefits!", "summaryDescription" : "Danish Speaking AI Content Moderator - Work In Athens - Paid Relocation at Mercier Consultancy Group. Skills: Content moderation, AI content. Moderate AI-generated content in Danish. Moderate user-generated content in Danish", "postedDate" : "2026-06-09T00:00:00.000", "createdAt" : "2026-06-12T22:32:40.785", "lastUpdated" : "2026-06-15T00:55:41.722", "ingestTimestamp" : "2026-06-12T22:32:40.785", "mongoId" : "6a2c5de874d8ee00a08df5f4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/E3D27D8833", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Content moderation", "AI content", "AI technologies", "Digital content platforms" ], "skillCount" : 4, "jobCategory" : "media", "jobSubcategory" : "online-media", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 6, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2ca03274d8ee00a09a180e", "title" : "Agent in Training", "company" : "Farmers Insurance", "industry" : "Producer", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for an entry-level Agent in Training position in Burbank, United States, adjusted for the insurance industry and company size." }, "location" : "Marlen Paoletta Agency - Burbank", "locations" : [ "Marlen Paoletta Agency - Burbank" ], "certifications" : [ "Insurance license" ], "timestamp" : "2026-06-15T08:30:28.879", "fingerprint" : "ca7e2da03093923ba7f057ec546169533d10f326fce0f5b0c13aadfac23f13d0", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/farmersd40/ad9f5008-97f7-4e73-8d6b-6bf016043146/application", "externalId" : "ad9f5008-97f7-4e73-8d6b-6bf016043146", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Burbank", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1812089,-118.3072010" } ], "locationText" : "Burbank, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Sales", "Client relationships", "Revenue generation", "Deal closure" ], "hardSkillsList" : [ "Insurance sales" ], "hardSkills" : [ { "name" : "Insurance sales", "level" : "intermediate" } ], "majorSkills" : "Sales, Client service", "majorSkillsList" : [ "Sales", "Client service" ], "coreResponsibilities" : "Work onsite, Communicate with Spanish-speaking clients, Serve Spanish-speaking clients, Leverage agency leads, Drive new business, Expand client base, Consult with clients, Assess insurance needs, Recommend tailored solutions, Sell Auto insurance, Sell Home insurance, Sell Life insurance, Sell Commercial insurance, Cross-sell insurance products, Build relationships, Maintain relationships, Ongoing service, Policy reviews", "domainKnowledge" : "Insurance products", "domainList" : [ "insurance-products" ], "domainSpecificKnowledge" : [ "Insurance products" ], "communicationSkills" : "Client communication", "continuousLearning" : "Ongoing training; Professional development", "outcomesObjectives" : "Turn opportunities into relationships; Further career", "qualificationsBasic" : "Fluent in Spanish and English, Possess communication skills, Possess organizational skills, Motivated, Goal-oriented, Coachable", "qualificationsPreferred" : "Insurance sales experience, Related field experience, Active insurance license, Willing to obtain license", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Agent in Training – Farmers Insurance | Marlen Paoletta Agency, Burbank, CA Are you looking to build a rewarding career in insurance with a respected national brand? Farmers Insurance, at the Marlen Paoletta Agency in Burbank, seeks an ambitious, motivated, and bilingual (Spanish/English) Agent in Training to join our team. This onsite position offers a consistent flow of agency-provided leads, letting you focus on turning opportunities into lasting client relationships while furthering your career. About Marlen Paoletta Agency At Farmers Insurance – Marlen Paoletta Agency, we pride ourselves on delivering exceptional service in a supportive, professional workplace. As part of a respected national brand, our agency blends the strength and stability of Farmers Insurance with the personalized approach and growth potential of a thriving local business. Role Responsibilities As an Agent in Training, you will: - Work onsite at our Burbank location - Communicate effectively with and serve Spanish-speaking clients - Leverage agency-supplied leads to drive new business and expand your client base - Consult with clients to assess insurance needs and recommend tailored solutions - Sell and cross-sell a wide range of products, including Auto, Home, Life, and Commercial Insurance - Build and maintain strong relationships through ongoing service and policy reviews - Stay updated on products, compliance requirements, and industry trends Qualifications & Skills We are looking for candidates who: - Are fluent in Spanish and English - Have experience in insurance sales or a related field (preferred but not required) - Hold an active insurance license(s) or are willing to obtain one - Possess strong communication and organizational skills - Are motivated, goal-oriented, and coachable - Can build rapport with clients and deliver an excellent customer experience What You’ll Get When you join the Marlen Paoletta Agency, you’ll enjoy: - Base salary plus uncapped commission and performance-based bonuses - Consistent leads provided by the agency - Professional development with ongoing training and support - Opportunities for career growth and advancement, including a pathway to agency ownership - Paid time off and flexible scheduling options (based on agency needs) - The strength and reputation of a respected national brand Take the Next Step – Apply Today If you’re ready to launch or advance your insurance career with a trusted brand and your bilingual skills, apply today to become a valued Agent in Training at Marlen Paoletta’s Farmers Insurance agency in Burbank, CA. Start your journey to a successful and meaningful career with real advancement opportunities—apply now!", "summaryDescription" : "Agent in Training at Farmers Insurance. Skills: Sales, Client service. Work onsite. Communicate with Spanish-speaking clients", "createdAt" : "2026-06-14T04:05:31.388", "lastUpdated" : "2026-06-15T08:30:28.879", "ingestTimestamp" : "2026-06-14T04:05:31.388", "mongoId" : "6a2ca03274d8ee00a09a180e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Insurance sales", "Sales", "Client service", "Client relationships", "Revenue generation", "Deal closure", "Insurance products", "Insurance license" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2cc39874d8ee00a0a09c8e", "title" : "Customer Experience Agent", "company" : "loveholidays", "industry" : "Customer Experience", "salary" : { "min" : 28000.0, "max" : 35000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Experience Agent in London, United Kingdom, with adjustments for the travel industry and company size." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T01:57:26.427", "fingerprint" : "8634ffbc57c24b0345ad014be1aa14779c5b02b5dbdb0b82b79d620fb51a3374", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/loveholidays/dc929393-bd22-4643-83c4-df8b409e5ffd/application", "externalId" : "dc929393-bd22-4643-83c4-df8b409e5ffd", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "Web-based applications", "professionalSkills" : [ "Market insight", "Content quality assurance", "Chatbot training" ], "hardSkillsList" : [ "Translation", "Proofreading" ], "softSkillsList" : [ "Adaptability", "Negotiation" ], "hardSkills" : [ { "name" : "Translation", "level" : "intermediate" }, { "name" : "Proofreading", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Negotiation" } ], "majorSkills" : "Customer support, Social media engagement, Complaint resolution", "majorSkillsList" : [ "Customer support", "Social media engagement", "Complaint resolution" ], "coreResponsibilities" : "Manage outbound transactions, Resolve pre-booked holiday issues, Respond to customer inquiries, Engage on social media channels, Handle complex customer complaints, Serve as escalation channel, Conduct outbound calls, Provide market insights, Translate content, Vet documents, Train chatbot", "teamCollaboration" : "Marketing team; Tech team; International business", "domainKnowledge" : "Polish market knowledge; Customer trends", "domainList" : [ "polish-market-knowledge", "customer-trends" ], "domainSpecificKnowledge" : [ "Polish market knowledge", "Customer trends" ], "toolProficiency" : [ "Facebook", "Twitter" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Content translation; Document vetting", "continuousLearning" : "Individualised training budget", "problemSolvingSkills" : "Issue resolution", "outcomesObjectives" : "Build customer trust; Ensure service quality; Drive market knowledge", "qualificationsBasic" : "Native or near-native Polish fluency, Excellent English communication, Experience in high-volume customer service, Social media customer interaction experience", "qualificationsPreferred" : "Fluency in German", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Why loveholidays? At loveholidays - we trailblaze together. We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away. Here, we're doing things differently to open the world to everyone, and our Customer Experience team is at the forefront of driving cutting-edge innovation. Join our fast-growing business where your ideas are heard and new thinking shapes how millions book their holidays. You'll accelerate your growth in our fast-paced environment, tackling daily challenges and learning from inspiring leaders and teammates. Be empowered to create impact for our future by shaping the most-loved package holiday experience for millions. As we pursue ambitious plans to expand across Europe, you'll be part of a fun-loving international community achieving great things together. The impact you’ll have: The role of Customer Experience Agent is critical at loveholidays. You will be the voice of the company as we launch in Poland, providing dedicated support for outbound transactions before, during, and after their holidays. For this new market, we need a true all-rounder who is flexible and prepared to participate in many and varied activities, adapting quickly should the focus shift to handling inbound customer queries and any other relevant tasks. You will be building and maintaining customer trust in Poland, ensuring exceptional service quality, and driving cultural and market knowledge across the wider business. Your day-to-day: Customer Support & Escalations: - Outbound Transaction Management: Proactively manage and resolve issues related to pre-booked package holiday components for Polish customers (flights, hotels, transfers, etc.). - Social Media Engagement: Act as the primary responder for customer inquiries and engagement across social media channels, initially focusing on Facebook and Twitter, with the flexibility to expand to new channels as the market grows. - Complaint Resolution: Serve as the final escalation channel, handling complex customer complaints and issues efficiently and empathetically, including outbound calling when necessary to resolve urgent matters. Marketing, Content & Tech Support: - Market Insight: Support the Marketing team by providing valuable market insights, understanding customer trends, and sharing knowledge about what motivates customers in the Polish market. - Content & Quality Assurance: Support content teams with expert translations and vet both internal and customer-facing documents and web content for correct spelling and grammatical accuracy in Polish. - Chatbot Training: Collaborate with the Tech team to train our chatbot, Sandy, helping it to effectively learn and communicate fluently in Polish. Your skillset: - Language Fluency (Essential): Native or near-native level fluency in Polish, combined with excellent verbal and written communication in English. - Communication & Negotiation: Exceptional verbal communication skills, including the ability to conduct professional outbound calls for sensitive escalation cases. - Customer Service Experience: Previous experience in a high-volume customer service or contact centre environment, ideally in travel, but not a necessity. - Social Media Proficiency: Demonstrable experience in managing public customer interactions and resolving issues via social media platforms (Facebook, Twitter). - Attention to Detail: Meticulous approach to proofreading, translation, and data entry for content accuracy. - Strong Technical Abilities: Proficient in using web-based applications for multiple hotel suppliers, airlines, and our internal systems. - Adaptability: Ability to multi-task, prioritise, and manage time effectively in a fast-paced environment and adapt quickly to potential shifts toward handling inbound transactions. Desirable: - Fluency in Germany is highly beneficial. The interview journey: 1. Intro with a member of the Talent team - 30 minutes 2. Language vetting with a native language speaker - 15 minutes 3. Interview with Head of CX Germany & CX Operations Manager International - 1 hour Perks of joining us: Other than an amazing environment for you to grow, have impact and show the world your incredible skills, we offer the following benefits: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Enhanced maternity/paternity leave - Cycle to work scheme, season ticket loan and eye care vouchers At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.", "summaryDescription" : "Customer Experience Agent at loveholidays. Skills: Customer support, Social media engagement, Complaint resolution. Manage outbound transactions. Resolve pre-booked holiday issues", "createdAt" : "2026-06-14T21:05:12.400", "lastUpdated" : "2026-06-16T01:57:26.427", "ingestTimestamp" : "2026-06-14T21:05:12.400", "mongoId" : "6a2cc39874d8ee00a0a09c8e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Translation", "Proofreading", "Adaptability", "Negotiation", "Customer support", "Social media engagement", "Complaint resolution", "Market insight", "Content quality assurance", "Chatbot training", "Polish market knowledge", "Customer trends", "Facebook", "Twitter" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Travel", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305cdef292fd229cf63f49", "title" : "Internship - Inbound Sales Agent - Dutch Speaking", "salary" : { "min" : 12000.0, "max" : 18000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level internship in Madrid, Spain, adjusted for the sales industry." }, "location" : "Madrid", "locations" : [ "Madrid" ], "timestamp" : "2026-06-16T08:12:06.457", "fingerprint" : "314612ec01898bfeed45adbab86db7aca8868f19244e66c848e23d4ec6b3bfcd", "source" : "jazzhr", "language" : "en", "externalId" : "oTnQ4brZeA", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Madrid", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "40.4167820,-3.7035070" } ], "locationText" : "Madrid, Spain", "employmentType" : "INTERNSHIP", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Internship - Inbound Sales Agent - Dutch Speaking", "createdAt" : "2026-06-15T22:24:26.853", "lastUpdated" : "2026-06-16T08:12:06.457", "ingestTimestamp" : "2026-06-15T22:24:26.853", "mongoId" : "6a305cdef292fd229cf63f49", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7d5674d8ee00a094f906", "title" : "Customer Support Agent", "company" : "Gymshark", "industry" : "Outdoor & Apparel", "salary" : { "min" : 26780.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Solihull, England, United Kingdom", "locations" : [ "Solihull", "England", "United Kingdom" ], "timestamp" : "2026-06-16T02:30:43.703", "fingerprint" : "bd0858e502d4c374156c30437cb00969120e4d4ba30d2ef53796cda148861589", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/gymshark/jobs/4881182101", "externalId" : "4881182101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Solihull", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.4130189,-1.7768935" } ], "locationText" : "Solihull, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 3, "coreResponsibilities" : "Manage customer interactions end-to-end, Ensure timely resolution, Ensure effective resolution, Deliver exceptional service, Act as voice of customer, Provide feedback, Identify areas for improvement, Make customer-first decisions, Balance business impact, Identify opportunities to exceed expectations, Delight customers, Build product knowledge, Educate customers, Guide customers, Follow up on customer queries, Ensure complete satisfaction, Collaborate with internal teams, Resolve complex issues, Report trends, Report insights, Support colleagues, Contribute to collaborative environment, Contribute to high-performing team", "teamCollaboration" : "Internal teams; Colleagues; High-performing team", "communicationSkills" : "Build rapport; Build trust", "problemSolvingSkills" : "Problem-solving; Think independently", "specialRequirements" : "Flexible shifts, Evenings, Weekends, Holidays, 24/7 operation, Attend assessment centre, Attend 3 days a week", "outcomesObjectives" : "Ensure timely resolution; Ensure effective resolution; Exceed expectations; Delight customers; Ensure complete satisfaction; Support continuous improvement", "qualificationsBasic" : "1-3 years customer service experience, Deliver high-quality service, Excellent communication skills, Build rapport and trust, Problem-solving skills, Think independently, Comfortable in digital environment, Manage queries via online channels, Prioritise workload, Manage time effectively, Stay organised, Flexibility for rotating shifts, Proactive mindset, Passion for helping customers, Improve service, Adapt to change, Thrive in evolving environment, Work independently, Maintain team collaboration, High professionalism, Emotional intelligence, Resilience", "workSiteFlexibility" : "Hybrid", "rawDescription" : "OVERVIEW: We’re looking for a passionate and customer-focused Customer Support Agent to join a fast-paced, global Customer Experience team. In this role, you’ll deliver a world-class service across multiple channels including email, social media, and web chat - ensuring every interaction feels personal, insightful, and aligned with the brand experience. Operating in a 24/7 environment, you’ll be part of a dynamic team that puts the customer at the heart of everything. You’ll play a key role in building trust, loyalty, and long-term relationships with a highly engaged and digitally savvy customer base. The salary for this position is £26,780 per annum WHAT YOU'LL BE DOING: Managing customer interactions end-to-end, ensuring a timely and effective resolution for every query Delivering exceptional service across email, live chat, and social media channels Acting as the voice of the customer - providing feedback and identifying areas for improvement Making confident, customer-first decisions while balancing business impact Proactively identifying opportunities to exceed expectations and delight customers Building strong product knowledge to educate and guide customers effectively Following up on customer queries to ensure complete satisfaction Collaborating with internal teams to resolve complex issues Reporting trends and insights to leadership to support continuous improvement Supporting colleagues and contributing to a collaborative, high-performing team environment Working flexible shifts, including evenings, weekends, and holidays as part of a 24/7 operation WHAT YOU'LL NEED: Essential Criteria: 1–3 years’ experience in a customer service or customer-facing role Proven ability to deliver high-quality service in a fast-paced environment Excellent communication skills, with the ability to build rapport and trust Strong problem-solving skills and the ability to think independently Comfortable working in a fully digital environment across multiple systems Experience managing customer queries via online channels (e.g., chat, email, social media) Ability to prioritise workload, manage time effectively, and stay organised Flexibility to work rotating shifts, including evenings and weekends A proactive mindset with a passion for helping customers and improving service Ability to adapt to change and thrive in a rapidly evolving environment Experience working independently while maintaining strong team collaboration High level of professionalism, emotional intelligence, and resilience CLOSING DATE: Friday 19th June 2026 @ 12:00pm All successful candidates must be available to attend a 2.5 hour assessment centre on the 1st July along with being available to start with us on the 3rd August 2026. LOCATION: Please note this is a hybrid role and requires the successful candidate to attend at least 3 days a week in GSIQ, Solihull, UK. BELONGING AT GYMSHARK. Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email talent@gymshark.com. ABOUT US. We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth. THE PERKS. Standard benefits include: Performance-based Bonus opportunity Funded Healthcare benefit 25 days holiday, additional day for your birthday & Bank Holidays Contributory Employer pension scheme Flexible benefits programme – including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading Gymshark Employee Discount & long service awards Access to High Street cashback and discounts Financial, Physical and Mental Wellbeing Support Enhanced Family Leave package Life Assurance Office location specific benefits include (IQ): Gym Membership to The Lifting Club (LC) Onsite lunch provision & coffee bars EV charge points available Office location specific benefits include (LDN): Funded multi-site fitness membership Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.", "summaryDescription" : "Customer Support Agent at Gymshark. Manage customer interactions end-to-end. Ensure timely resolution", "postedDate" : "2026-06-14T20:07:38.533", "createdAt" : "2026-06-14T20:07:38.533", "lastUpdated" : "2026-06-16T02:30:43.703", "ingestTimestamp" : "2026-06-14T20:07:38.533", "mongoId" : "6a2c7d5674d8ee00a094f906", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2d58fc74d8ee00a0b87fff", "title" : "Customer Success Agent", "company" : "Flatpay", "industry" : "FinTech", "salary" : { "min" : 26000.0, "max" : 34000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Customer Success Agent in FinTech in Milan, Italy, based on 2024-2025 market data with adjustments for city tier and industry." }, "location" : "Milano, IT", "locations" : [ "Milano", "IT" ], "timestamp" : "2026-06-15T21:18:00.361", "fingerprint" : "e6c828d06dee067307a73099fc7c10a366930b4cc4536cb1e6f73cce4bf9ba28", "source" : "personio", "language" : "it", "applyUrl" : "https://flatpay.jobs.personio.de/job/1931725", "externalId" : "1931725", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Milano", "country" : "Italy", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "45.4641943,9.1896346" } ], "locationText" : "Milano, Italy", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Problem solving" ], "majorSkills" : "Customer success", "majorSkillsList" : [ "Customer success" ], "coreResponsibilities" : "Manage inbound calls, Manage outbound calls, Provide support, Collect feedback, Resolve tickets, Report bugs, Monitor customer satisfaction, Listen to customers, Contribute to product evolution", "teamCollaboration" : "Internal teams", "domainKnowledge" : "Payment services", "domainList" : [ "payment-services" ], "domainSpecificKnowledge" : [ "Payment services" ], "communicationSkills" : "Italian language", "continuousLearning" : "Internal training", "innovationCreativity" : "Space for ideas", "problemSolvingSkills" : "Problem solving", "qualificationsBasic" : "Experience with customers, Experience in startups", "qualificationsPreferred" : "English language skills", "workSiteFlexibility" : "Flexible", "rawDescription" : "Cosa offriamo In Flatpay non ci limitiamo a rispondere alle chiamate: costruiamo relazioni, ascoltiamo con attenzione e trasformiamo ogni problema in un’opportunità. Lavorare con noi significa entrare in un ambiente dinamico, giovane e positivo, dove ci si aiuta, si cresce insieme e non manca mai il buon umore (sì, anche tra una sfida a ping-pong e una partita alla Switch). Contratto a tempo indeterminato (giornate lavorative dal martedì al sabato) Buoni pasto Formazione interna continua: vogliamo crescere insieme Spazio per le idee: ogni proposta conta Team building, eventi, aperitivi e tanti momenti per stare bene insieme Cosa farai (spoiler: non è il classico customer service) Gestirai chiamate inbound e outbound per offrire supporto e raccogliere feedback Risolverai ticket e segnalerai eventuali bug ai team interni Monitorerai la soddisfazione dei clienti con attenzione (e un bel po’ di empatia) Ascoltare i clienti e contribuire all’evoluzione del prodotto grazie a un flusso continuo di feedback Chi stiamo cercando Hai già esperienza a contatto con i clienti, meglio ancora se in startup o contesti dinamici Hai un’ottima padronanza dell’italiano; se parli anche inglese, è un bel vantaggio Sei una persona comunicativa, concreta e orientata al problem solving Hai voglia di metterti in gioco, imparare e migliorare Ti piace lavorare in team, ma sai lavorare anche in autonomia quando serve Hai un’attitudine positiva e metti il cliente al centro Perché Flatpay? Siamo una fintech in forte crescita, specializzata nei servizi di pagamento, con un ambiente giovane, flessibile e meritocratico. Amiamo sperimentare, innovare e lavorare con il sorriso. Se anche tu vuoi cambiare le regole del gioco, potresti essere la persona giusta. Mandaci il tuo CV e scopri quanto può essere stimolante (e divertente) fare un lavoro fatto bene. Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03. Informazioni di contatto", "summaryDescription" : "Customer Success Agent at Flatpay. Skills: Customer success. Manage inbound calls. Manage outbound calls", "createdAt" : "2026-06-14T18:40:51.348", "lastUpdated" : "2026-06-15T21:18:00.361", "ingestTimestamp" : "2026-06-14T18:40:51.348", "mongoId" : "6a2d58fc74d8ee00a0b87fff", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Customer success", "Problem solving", "Payment services" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf484fa", "title" : "Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 35000.0, "max" : 40000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Houston, TX, United States", "locations" : [ "Houston", "TX", "United States" ], "timestamp" : "2026-06-16T12:26:29.801", "fingerprint" : "8f5e26bf0d6d36f805f8a7391378fb7e801cde5b141b282499316938267fc1c8", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132070619-customer-service-agent", "externalId" : "744000132070619", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond to customer inquiries, Provide accurate information, Resolve customer concerns, Identify appropriate solutions, Maintain customer records, Collaborate with internal teams, Process customer requests, Process service-related documentation, Follow established procedures, Contribute to a positive environment", "teamCollaboration" : "Internal teams", "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Customer records", "continuousLearning" : "Professional training; Ongoing development", "problemSolvingSkills" : "Problem-solving; Critical-thinking", "qualificationsBasic" : "Basic computer proficiency, Willingness to learn new systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Swift7 Consultants, we are committed to delivering exceptional service and creating positive experiences for both our clients and customers. We believe that great teams are built through collaboration, professionalism, and a dedication to excellence. As we continue to grow, we are looking for motivated individuals who are passionate about customer service and eager to build a rewarding career in retail Swift 7 Consultants is seeking a dedicated and professional Customer Service Agent to join our growing team in Houston, TX. This role is ideal for individuals who enjoy helping people, solving problems, and providing outstanding service. As a key member of our organization, you will serve as an important point of contact for customers, ensuring every interaction reflects our commitment to excellence. Key Responsibilities * Respond to customer inquiries in a professional and timely manner. * Provide accurate information regarding products, services, and company policies. * Resolve customer concerns and identify appropriate solutions. * Maintain detailed and organized customer records. * Collaborate with internal teams to ensure customer satisfaction. * Process customer requests, updates, and service-related documentation. * Follow established procedures while maintaining a customer-focused approach. * Contribute to a positive and professional team environment. ## Qualifications * Strong verbal and written communication skills. * Excellent interpersonal and relationship-building abilities. * Strong problem-solving and critical-thinking skills. * Ability to manage multiple tasks in a fast-paced environment. * Detail-oriented with strong organizational skills. * Professional demeanor and customer-focused mindset. * Ability to work independently and as part of a team. * Basic computer proficiency and willingness to learn new systems. ## Additional Information * Competitive salary package ($35,000 – $40,000 annually). * Professional training and ongoing development opportunities. * Clear career advancement and growth opportunities. * Supportive and collaborative work environment. * Opportunity to develop valuable customer service and communication skills. * Exposure to a variety of business operations and client interactions. * Stable full-time position with long-term career potential.", "summaryDescription" : "Customer Service Agent at Alphabe Insight Inc. Respond to customer inquiries. 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"majorSkills" : "Air Export, Customer Service, Logistics", "majorSkillsList" : [ "Air Export", "Customer Service", "Logistics" ], "coreResponsibilities" : "Provide excellent customer service, Prepare Air Export shipments, Schedule pickups from Shippers, Obtain correct paperwork to export, Review paperwork to export, Perfect paperwork to export, Manage US Export Compliance, Manage email traffic, Ensure customer SOPs are in place, Ensure customer SOPs are updated, Maintain positive relationships with customers, Meet customer service standards, Dispatch customer pickups, Oversee customer pickups, Ensure smooth freight process flow, Ensure timely freight process flow, Support with courier shipments, Update daily reporting tools, Monitor daily reporting tools, Update work board, Monitor work board, Enter data into operational system, Assist Air Export manager, Assist supervisors, Assist leads, Improve operational efficiency, Improve productivity", "teamCollaboration" : "Internal peers; 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Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! * Provide excellent customer service – both internal/external whether verbal or email. * Effective interpersonal skills - ability to relate to internal peers at different levels as well as external customers and vendors. * Ability to work without constant supervision - self motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also encouraged. * Prepare Air Export shipments by working closely with Vendors, immediate counterparts in the Air Export Department, Air Gateway, and region. A summary of the process would be scheduling pickups from Shippers both verbally or email, obtaining correct paperwork to export, reviewing, and perfecting, US Export Compliance, managing email traffic within a timely manner and ensure all customers standard operating procedures in place and updated in Customer SOP * Maintaining positive relationships with our customers, both USA / Internationally. Meeting customer service standards. * Dispatching and overseeing all customer pickups. Ensure smooth and timely freight process flow. * Support with courier shipments through 3rd party portals for GAM customer. * Responsible for daily updating and monitoring of various reporting tools and work board. Ensure accurate and timely data entry into our operational system, On-going commitment to quality and data integrity. * Assist the Air Export manager, supervisors and leads with various Excel data logging and document creations. * Constant self-development. * Understand department process flow and looking for best practices to improve operational efficiency and productivity. * Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. ## Qualifications * Effective interpersonal skills. Ability to relate to internal peers at different levels as well as external customers and vendors. * Proficient with Microsoft Office, Word, Excel, and Power Point. Familiar with standard email programs. * A good understanding of Expeditors’ Products and Services-will be trained on * Understanding of documentation process, a plus-will be trained on * Strong attention to detail. Abilities: * Ability to work without constant supervision within a fast-paced work environment. * Self-motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also desired. * Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. * Pro-active, strong organizational skills. Behaviors: * Positive and willing to help attitude. * Welcome constructive feedback with a willingness to learn, grow, and exceed. ## Additional Information Expeditors offers excellent benefits: * Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee Stock Purchase Plan * Training and Personnel Development Program * Growth opportunities within the company * Employee Referral Program Bonus * This position pays $20.00-$28.00 per hour based upon education and experience", "summaryDescription" : "Air Export Customer Service Agent at Expeditors. Skills: Air Export, Customer Service, Logistics. Provide excellent customer service. 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Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! * Provide excellent customer service – both internal/external whether verbal or email. * Effective interpersonal skills - ability to relate to internal peers at different levels as well as external customers and vendors. * Ability to work without constant supervision - self motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also encouraged. * Prepare Air Export shipments by working closely with Vendors, immediate counterparts in the Air Export Department, Air Gateway, and region. A summary of the process would be scheduling pickups from Shippers both verbally or email, obtaining correct paperwork to export, reviewing, and perfecting, US Export Compliance, managing email traffic within a timely manner and ensure all customers standard operating procedures in place and updated in Customer SOP * Maintaining positive relationships with our customers, both USA / Internationally. Meeting customer service standards. * Dispatching and overseeing all customer pickups. Ensure smooth and timely freight process flow. * Support with courier shipments through 3rd party portals for GAM customer. * Responsible for daily updating and monitoring of various reporting tools and work board. Ensure accurate and timely data entry into our operational system, On-going commitment to quality and data integrity. * Assist the Air Export manager, supervisors and leads with various Excel data logging and document creations. * Constant self-development. * Understand department process flow and looking for best practices to improve operational efficiency and productivity. * Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. ## Qualifications * Effective interpersonal skills. Ability to relate to internal peers at different levels as well as external customers and vendors. * Proficient with Microsoft Office, Word, Excel, and Power Point. Familiar with standard email programs. * A good understanding of Expeditors’ Products and Services-will be trained on * Understanding of documentation process, a plus-will be trained on * Strong attention to detail. Abilities: * Ability to work without constant supervision within a fast-paced work environment. * Self-motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also desired. * Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. * Pro-active, strong organizational skills. Behaviors: * Positive and willing to help attitude. * Welcome constructive feedback with a willingness to learn, grow, and exceed. ## Additional Information Expeditors offers excellent benefits: * Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee Stock Purchase Plan * Training and Personnel Development Program * Growth opportunities within the company * Employee Referral Program Bonus * This position pays $20.00-$28.00 per hour based upon education and experience", "summaryDescription" : "Air Export Customer Service Agent at Expeditors. Skills: Air Export, Customer Service, Logistics. Provide excellent customer service. 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As a leading brand in the industry, we empower agents with cutting-edge tools, comprehensive training, and robust support so they can build high-performance sales careers with unlimited growth potential. We are seeking driven, persuasive sales professionals to join our growing team as Insurance Agents in Adrian, MI. If you thrive in a fast-paced environment and enjoy building relationships, this is your chance to build your own business and help others secure their future. Key Responsibilities - Drive revenue growth by prospecting, networking, and tapping into community contacts to generate leads and fill your sales pipeline. - Present and educate clients on our full suite of insurance products (auto, home, life, business, specialty) using consultative sales techniques. - Assess client needs and deliver tailored insurance solutions that provide real value and protection. - Manage the full sales cycle: identify prospects, consult, present solutions, and close deals to grow your book of business. - Foster lasting relationships and generate referrals through outstanding customer service. - Achieve and exceed personal and team sales targets while ensuring exceptional customer satisfaction. - Stay current on market trends and product enhancements to remain competitive. Qualifications - Outgoing, persuasive personality with strong communication and negotiation skills. - Entrepreneurial drive, resilience, and a passion for surpassing sales goals. - Ability to work independently and manage time to maximize opportunities. - Prior sales or client-facing experience preferred but not required. - Willingness to obtain and maintain a Michigan insurance license (Life, Property & Casualty). - Bilingual applicants are encouraged to apply. Why Join Farmers? - Comprehensive onboarding and impactful sales training. - Guaranteed base pay plus uncapped commission. - Marketing support and warm leads to help you build your book of business. - Ongoing coaching, mentorship, and clear opportunities for advancement. - Access to the renowned University of Farmers training program. - Defined pathway to agency ownership for top performers. - Evenings and weekends off to support work-life balance. Ready to exceed your goals and make a difference in your clients’ lives? Apply today to join Asa Smith’s high-performing sales team in Adrian, MI!", "summaryDescription" : "Agent in Training at Farmers Insurance. Skills: Sales, Client relations, Insurance products. Drive revenue growth. Prospect for leads", "createdAt" : "2026-06-13T22:14:05.350", "lastUpdated" : "2026-06-15T10:45:37.373", "ingestTimestamp" : "2026-06-13T22:14:05.350", "mongoId" : "6a2ca03274d8ee00a09a17fe", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 75000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Consultative sales", "Negotiation", "Sales", "Client relations", "Insurance products", "Sales processes", "Client relationships", "Revenue generation", "Deal closure", "Auto insurance", "Home insurance", "Life insurance", "Business insurance", "Specialty insurance", "Michigan insurance license (Life)", "Michigan insurance license (Property & Casualty)" ], "skillCount" : 16, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.98 }, { "id" : "6a161fff58b93c861e91bc1b", "title" : "Customer Service - Level 1 Agent (English & German - speaking)", "company" : "Alphanumeric Systems", "industry" : "Pharma", "salary" : { "min" : 21500.0, "max" : 27500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level customer service roles in Portugal, adjusted for remote work and the pharma industry." }, "location" : "Portugal", "locations" : [ "Portugal" ], "timestamp" : "2026-06-15T09:10:53.252", "fingerprint" : "79fb11cc3c1e6d222e8a4633efa590bc8730b00ae16e2d5bd8ff9f50bd4cf734", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://alphanumeric-systems.breezy.hr/p/2f747cee4ce701-customer-service-level-1-agent-english-german--speaking---remote-based-in-portugal---permanent-project", "externalId" : "2f747cee4ce701", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Portugal", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Portugal", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Support customers in healthcare, Provide customer service", "domainKnowledge" : "Healthcare; Life Sciences", "domainList" : [ "healthcare", "life-sciences" ], "domainSpecificKnowledge" : [ "Healthcare", "Life Sciences" ], "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Make a Difference in Healthcare and Life Sciences:Alphanumeric is hiring a (English & German - speaking) Customer Service - Level 1 Agent (Remote based in Portugal - permanent project) to work supporting one of the biggest Pharma companies in the world. We", "summaryDescription" : "Customer Service - Level 1 Agent (English & German - speaking) at Alphanumeric Systems. Support customers in healthcare. Provide customer service", "createdAt" : "2026-06-14T05:39:45.669", "lastUpdated" : "2026-06-15T09:10:53.252", "ingestTimestamp" : "2026-06-14T05:39:45.669", "mongoId" : "6a161fff58b93c861e91bc1b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Healthcare", "Life Sciences" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Pharma", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8bd574d8ee00a0973e1e", "title" : "Customer Service Agent", "company" : "Gen", "industry" : "Consumer Services & Inside Sales", "salary" : { "min" : 0.0, "max" : 20.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "USA - Tempe, AZ", "locations" : [ "USA - Tempe, AZ", "USA - Tempe, AZ" ], "timestamp" : "2026-06-16T05:18:01.894", "fingerprint" : "a3ddea37bf13fd2c7e0c4eb6882bc97aec5d7a64400d11b3decbdbfccc2d5a91", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/gen-digital/068f6e1d-2b71-4ca5-ab1f-2490a5f1f3bb/application", "externalId" : "068f6e1d-2b71-4ca5-ab1f-2490a5f1f3bb", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tempe", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4255117,-111.9400160" } ], "locationText" : "Tempe, Arizona, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "rawDescription" : "About Gen: Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. About the Role: The Customer Service Agent will successfully drive customer satisfaction as the front-line resource for handling inquiries regarding product support, account management, member-portal navigation, across Norton and LifeLock security offerings. The perfect match will have a strong ability to empathize, negotiate, think critically, multi-task, and troubleshoot across various systems/areas including light tech support such as; downloading software and assisting members navigating through different browsers in an efficient manner. In addition, he/she will be a product expert focused on customer education and service expansion opportunities to drive increased revenue. We are looking for a high-performing team member that will be a value to our existing company culture. Key Responsibilities: • Able to think quickly and move quickly through multiple systems to solve customers’ Norton and LifeLock questions • Demonstrates a high degree of empathy, compassion, and professional kindness with all members • Demonstrates a high skill level of relationship building by using needs based selling techniques and sharp communication skills • Resolves any member conflict or dissatisfaction with products or services to ensure continued member loyalty • Demonstration of excellent written and verbal skills; proven track record of member interaction • Builds rapport and confidence with the member by facilitating discussions regarding identity theft concerns and offering appropriate solutions with our service • Displays a thorough knowledge of products, services and the industry to resolve issues without escalating to higher levels of management - Builds strong rapport by utilizing relating skills, asking clarifying questions and assisting customer needs Skills: • HS Degree or equivalent and 2 years related experience, customer service, in a call center environment. A college degree can be substituted for experience • Prepared for and reacts positively to consistent change - preferred • Able to multitask and prioritize effectively within guidelines - preferred • Ability to protect all forms of highly confidential and proprietary business information and ability to maintain the highest standards of privacy and security • Ability to follow, adheres and abide by all Norton Lifelock information and security policies, procedures and practices What’s next: - TA Call- 15 minute chat with the Talent Acquisition Team - Hiring Manager Interview - Final Interview (F2F) Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs", "summaryDescription" : "Customer Service Agent at Gen", "createdAt" : "2026-06-14T19:11:49.605", "lastUpdated" : "2026-06-16T05:18:01.894", "ingestTimestamp" : "2026-06-14T19:11:49.605", "mongoId" : "6a2c8bd574d8ee00a0973e1e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 20, "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5dea74d8ee00a08df795", "title" : "Greek Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 27500.0, "max" : 37500.0, "currency" : "BGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level customer service roles in Sofia, Bulgaria, with paid relocation, typically fall within this range based on 2024-2025 market data." }, "location" : "Larissa, Thessalia, Greece", "locations" : [ "Larissa, Thessalia, Greece" ], "timestamp" : "2026-06-15T02:10:18.973", "fingerprint" : "3cc396531bc927a1e4bd3b59f6a6332cf1cc0b2bf83ba24aa466d43d89dcf779", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/9BB1B45112/apply", "externalId" : "9BB1B45112", "industryFunction" : { }, "locationPoint" : "39.62847,22.42112", "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide customer support, Resolve customer inquiries, Resolve customer issues, Maintain customer interaction records, Collaborate with internal teams, Resolve customer concerns, Stay updated on products, Stay updated on services, Stay updated on policies, Contribute to process improvement, Contribute to client experience improvement", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM systems" ], "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Willingness to relocate, Paid relocation support", "outcomesObjectives" : "Ensure customer satisfaction", "qualificationsBasic" : "Fluency in Greek, Proficiency in English", "qualificationsPreferred" : "Experience in customer service, Experience in customer solutions", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is seeking a Greek Speaking Customer Solutions Agent to join our team in Sofia, Bulgaria, with paid relocation provided. This is a fantastic opportunity for Greek speakers to deliver outstanding customer service in a dynamic, multicultural environment and advance their career. ### Key Responsibilities * Provide excellent customer support and solutions to Greek-speaking clients via phone, email, and chat. * Handle customer inquiries and resolve issues promptly to ensure customer satisfaction. * Maintain accurate records of all customer interactions using CRM systems. * Collaborate with internal teams to resolve complex customer concerns effectively. * Stay updated on products, services, and company policies to provide accurate information. * Contribute to continuous improvement of customer service processes and client experiences. **Requirements** * Fluency in Greek (speaking and writing) is mandatory; proficiency in English is an advantage. * Experience in customer service or customer solutions roles is preferred. * Strong communication and interpersonal skills. * Excellent problem-solving abilities with a customer-focused attitude. * Ability to work well in a fast-paced team environment. * Willingness to relocate to Sofia with paid relocation support. * Adaptability and openness to working in a multicultural workplace. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. Relocation Package 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Greek Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation at Mercier Consultancy Group. Provide customer support. Resolve customer inquiries", "postedDate" : "2026-05-20T00:00:00.000", "createdAt" : "2026-06-12T22:53:10.962", "lastUpdated" : "2026-06-15T02:10:18.973", "ingestTimestamp" : "2026-06-12T22:53:10.962", "mongoId" : "6a2c5dea74d8ee00a08df795", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/9BB1B45112", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "CRM systems" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 26, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c5deb74d8ee00a08df836", "title" : "Portuguese Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 28500.0, "max" : 37500.0, "currency" : "BGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry level Customer Service roles in Sofia, Bulgaria, adjusted for the Outsourced Services industry." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-14T22:37:07.064", "fingerprint" : "93679280c71183644ec333da53fe62584ef0aab92dedc3b4eda9f8ec2a8fd509", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/39111101DC/apply", "externalId" : "39111101DC", "industryFunction" : { }, "locationPoint" : "40.4637,-3.7492", "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide customer service, Address customer inquiries, Resolve customer inquiries, Maintain customer interaction records, Collaborate with internal teams, Resolve complex issues, Improve customer experiences, Stay informed about products, Provide accurate information, Contribute suggestions, Enhance customer service processes, Enhance customer experience", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM systems" ], "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Willingness to relocate, Relocate to Sofia", "outcomesObjectives" : "Ensure high satisfaction levels", "qualificationsBasic" : "Fluency in Portuguese, Proficiency in English", "qualificationsPreferred" : "Previous customer service experience, Previous customer solutions experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy MD is seeking a Portuguese Speaking Customer Solutions Agent to join our team in Sofia, Bulgaria, with paid relocation support. This position offers an exciting opportunity for Portuguese speakers to work in a vibrant, multicultural environment and deliver excellent customer service. ### Key Responsibilities * Provide exceptional customer service to Portuguese-speaking clients through phone, email, and chat. * Efficiently address and resolve customer inquiries to ensure high satisfaction levels. * Maintain accurate records of customer interactions using CRM systems. * Collaborate with internal teams to resolve complex issues and improve customer experiences. * Stay informed about products, services, and company policies to provide accurate information. * Contribute suggestions to enhance customer service processes and overall experience. **Requirements** * Fluency in Portuguese (both written and spoken) is mandatory; proficiency in English is a plus. * Previous customer service or customer solutions experience is preferred. * Strong communication and interpersonal skills. * Excellent problem-solving abilities and a customer-focused approach. * Ability to work efficiently both independently and within a team in a fast-paced environment. * Willingness to relocate to Sofia supported by paid relocation. * Adaptability and openness to working in a multicultural setting. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. Relocation Package 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Portuguese Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation at Mercier Consultancy Group. Provide customer service. Address customer inquiries", "postedDate" : "2026-05-20T00:00:00.000", "createdAt" : "2026-06-12T22:52:30.449", "lastUpdated" : "2026-06-14T22:37:07.064", "ingestTimestamp" : "2026-06-12T22:52:30.449", "mongoId" : "6a2c5deb74d8ee00a08df836", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/39111101DC", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "CRM systems" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 25, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c5dea74d8ee00a08df821", "title" : "Polish Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 31500.0, "max" : 40500.0, "currency" : "BGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Customer Solutions Agent in Sofia, Bulgaria, adjusted for company size and industry." }, "location" : "Athens, Attica, Greece", "locations" : [ "Athens, Attica, Greece" ], "timestamp" : "2026-06-15T01:50:32.085", "fingerprint" : "ff28d822c3a697f34e289f55e3148146b20ee9db813ee5dc762f4838d962bda8", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/68760B3BED/apply", "externalId" : "68760B3BED", "industryFunction" : { }, "locationPoint" : "37.98376,23.72784", "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "softSkillsList" : [ "Adaptability" ], "softSkills" : [ { "name" : "Adaptability" } ], "coreResponsibilities" : "Provide customer support, Resolve customer inquiries, Maintain documentation, Collaborate with internal teams, Stay informed about products, Contribute to improvements", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM systems" ], "continuousLearning" : "Fully Paid Training", "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Willingness to relocate to Sofia", "outcomesObjectives" : "High level of customer satisfaction", "qualificationsBasic" : "Fluency in Polish, Proficiency in English", "qualificationsPreferred" : "Experience in customer service, Experience in solutions, Experience in related roles", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is seeking a Polish Speaking Customer Solutions Agent to join our team in Sofia, Bulgaria, with paid relocation support. This role presents an excellent opportunity for Polish speakers to engage in a rewarding customer service career within a dynamic and multicultural environment. ### Key Responsibilities * Provide outstanding customer support and solutions to Polish-speaking clients through phone, email, and chat. * Resolve customer inquiries efficiently, ensuring a high level of customer satisfaction. * Maintain accurate documentation of customer interactions using CRM systems. * Collaborate with internal teams to address and resolve complex customer issues. * Stay informed about company products, services, and policies to deliver accurate information. * Contribute to ongoing improvements in customer service processes and experience. **Requirements** * Fluency in Polish (written and spoken) is mandatory; proficiency in English is an advantage. * Experience in customer service, solutions, or related roles is preferred. * Strong communication and interpersonal skills. * Excellent problem-solving abilities and a customer-focused approach. * Ability to work effectively in a team and fast-paced environment. * Willingness to relocate to Sofia with paid relocation support. * Adaptability and openness to working in a multicultural setting. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. Relocation Package 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Polish Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation at Mercier Consultancy Group. Provide customer support. Resolve customer inquiries", "postedDate" : "2026-05-20T00:00:00.000", "createdAt" : "2026-06-12T22:46:51.587", "lastUpdated" : "2026-06-15T01:50:32.085", "ingestTimestamp" : "2026-06-12T22:46:51.587", "mongoId" : "6a2c5dea74d8ee00a08df821", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/68760B3BED", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Adaptability", "CRM systems" ], "skillCount" : 2, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 26, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c5de974d8ee00a08df6ba", "title" : "Finnish Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "BGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Customer Solutions Agent in Sofia, Bulgaria, adjusted for the outsourced services industry and paid relocation." }, "location" : "Lisbon, Lisbon, Portugal", "locations" : [ "Lisbon, Lisbon, Portugal" ], "timestamp" : "2026-06-14T19:07:59.230", "fingerprint" : "335b6508f389dee6a4ab89c715458a3dcac4d85171590ea5ae574eb6542ad300", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/BE4C0E240C/apply", "externalId" : "BE4C0E240C", "industryFunction" : { }, "locationPoint" : "38.72509,-9.1498", "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide customer support, Resolve customer inquiries, Document customer interactions, Maintain records, Collaborate with internal teams, Address customer issues, Deliver comprehensive solutions, Stay informed about products, Stay informed about services, Stay informed about policies, Provide accurate information, Provide up-to-date information, Offer feedback, Contribute to improvement", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM systems" ], "continuousLearning" : "Fully Paid Training", "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Willingness to relocate", "outcomesObjectives" : "Ensure high satisfaction levels", "qualificationsBasic" : "Fluency in Finnish, Proficiency in English", "qualificationsPreferred" : "Experience in customer service, Experience in solutions, Experience in related roles", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is seeking a Finnish Speaking Customer Solutions Agent to join our growing team in Sofia, Bulgaria. This position offers paid relocation, providing an excellent opportunity for Finnish speakers to engage in a challenging and rewarding customer service role within a multicultural and dynamic environment. ### Key Responsibilities * Provide outstanding customer support and solutions to Finnish-speaking clients through phone, email, and chat. * Resolve customer inquiries promptly and effectively to ensure high satisfaction levels. * Accurately document customer interactions and maintain records using CRM systems. * Collaborate with internal teams to address complex customer issues and deliver comprehensive solutions. * Stay informed about company products, services, and policies to provide accurate and up-to-date information. * Offer feedback and contribute to continuous improvement of customer experience processes. **Requirements** * Fluency in Finnish (both written and spoken) is mandatory; proficiency in English is an advantage. * Experience in customer service, solutions, or related roles is preferred. * Strong communication and interpersonal skills. * Excellent problem-solving abilities and a customer-focused mindset. * Ability to work efficiently in a team-oriented and fast-paced environment. * Willingness to relocate to Sofia supported by paid relocation. * Adaptability and openness to working within a multicultural environment. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. Relocation Package 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Finnish Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation at Mercier Consultancy Group. Provide customer support. Resolve customer inquiries", "postedDate" : "2026-05-20T00:00:00.000", "createdAt" : "2026-06-12T22:44:00.039", "lastUpdated" : "2026-06-14T19:07:59.230", "ingestTimestamp" : "2026-06-12T22:44:00.039", "mongoId" : "6a2c5de974d8ee00a08df6ba", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/BE4C0E240C", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "CRM systems" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 25, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c5deb74d8ee00a08df895", "title" : "Swedish Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "BGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Bulgaria, adjusted for mid-seniority, and the IT industry in Sofia." }, "location" : "Athens, Attica, Greece", "locations" : [ "Athens, Attica, Greece" ], "timestamp" : "2026-06-14T22:36:37.714", "fingerprint" : "1c9ac8a0cd1bdb8afce31bd678c433e3abc18974a5ffb53e631452532c0c6080", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/35EF387956/apply", "externalId" : "35EF387956", "industryFunction" : { }, "locationPoint" : "37.98376,23.72784", "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide customer support to Swedish-speaking clients, Resolve customer inquiries, Document customer interactions, Collaborate with internal teams, Provide accurate information about products, Contribute ideas to improve customer service", "teamCollaboration" : "Collaborate with internal teams", "toolProficiency" : [ "CRM systems" ], "continuousLearning" : "Fully Paid Training", "problemSolvingSkills" : "Excellent problem-solving capabilities", "specialRequirements" : "Willingness to relocate to Sofia", "outcomesObjectives" : "Ensure high satisfaction levels", "qualificationsBasic" : "Fluency in Swedish, Proficiency in English", "qualificationsPreferred" : "Previous customer service experience, Previous customer solutions experience", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is seeking a Swedish Speaking Customer Solutions Agent to join our team in Sofia, Bulgaria, with paid relocation support included. This is an excellent opportunity for Swedish speakers to build a rewarding career in customer service within a vibrant and multicultural environment. ### Key Responsibilities * Provide exceptional customer support and solutions to Swedish-speaking clients via phone, email, and chat. * Address and resolve customer inquiries effectively to ensure high satisfaction levels. * Accurately document all customer interactions using CRM systems. * Collaborate with internal teams to tackle complex customer issues and provide solutions. * Stay well-informed about products, services, and company policies to provide accurate information. * Contribute ideas and feedback to improve customer service processes and overall experience. **Requirements** * Fluency in Swedish (both written and spoken) is mandatory; proficiency in English is advantageous. * Previous experience in customer service or customer solutions roles is preferred. * Strong communication and interpersonal skills. * Excellent problem-solving capabilities and customer-centric mindset. * Ability to work collaboratively in a team and adapt to a fast-paced work environment. * Willingness to relocate to Sofia with paid relocation support. * Adaptability to a multicultural workplace and open-minded approach. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. Relocation Package 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Swedish Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation at Mercier Consultancy Group. Provide customer support to Swedish-speaking clients. Resolve customer inquiries", "postedDate" : "2026-05-20T00:00:00.000", "createdAt" : "2026-06-12T22:43:53.683", "lastUpdated" : "2026-06-14T22:36:37.714", "ingestTimestamp" : "2026-06-12T22:43:53.683", "mongoId" : "6a2c5deb74d8ee00a08df895", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/35EF387956", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "CRM systems" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 25, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c5dea74d8ee00a08df80f", "title" : "Norwegian Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "BGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level customer service roles in Sofia, Bulgaria, typically range from 36,000 to 48,000 BGN annually, considering the outsourced services industry and the need for specific language skills." }, "location" : "Riga, Riga, Latvia", "locations" : [ "Riga, Riga, Latvia" ], "timestamp" : "2026-06-15T01:51:22.739", "fingerprint" : "d0269d8a6bb5a02f390acf1b6c8db934dcd2f9a170e79599b42cbb54b8946ef2", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/6CBFD6409C/apply", "externalId" : "6CBFD6409C", "industryFunction" : { }, "locationPoint" : "56.946,24.10589", "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide customer support, Resolve customer inquiries, Maintain customer interaction records, Collaborate with internal teams, Stay up-to-date with products, Contribute ideas to improve processes", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM systems" ], "continuousLearning" : "Fully Paid Training", "problemSolvingSkills" : "Problem-solving oriented", "specialRequirements" : "Willingness to relocate to Sofia, Paid relocation support", "qualificationsBasic" : "Fluency in Norwegian, Proficiency in English", "qualificationsPreferred" : "Experience in customer service, Experience in solutions roles", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is looking for a Norwegian Speaking Customer Solutions Agent to join our team in Sofia, Bulgaria, with paid relocation provided. This position is an excellent opportunity for fluent Norwegian speakers to engage in a rewarding customer service role in a diverse and international environment. ### Key Responsibilities * Provide high-quality customer support and solutions to Norwegian-speaking clients via phone, email, and chat. * Effectively resolve customer inquiries and ensure a positive customer experience. * Maintain thorough and accurate records of customer interactions using CRM systems. * Collaborate with internal teams to address complex issues and provide effective solutions. * Stay up-to-date with company products, services, and policies to provide accurate information. * Contribute ideas to improve customer service processes and overall satisfaction. **Requirements** * Fluency in Norwegian (both written and spoken) is mandatory; proficiency in English is advantageous. * Experience in customer service or solutions roles is preferred. * Strong communication and interpersonal skills. * Problem-solving oriented with a customer-first approach. * Ability to thrive in a team setting and fast-paced work environment. * Willingness to relocate to Sofia with paid relocation support. * Flexibility and openness to working in a multicultural environment. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. Relocation Package 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Norwegian Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation at Mercier Consultancy Group. Provide customer support. Resolve customer inquiries", "postedDate" : "2026-05-20T00:00:00.000", "createdAt" : "2026-06-12T22:43:40.059", "lastUpdated" : "2026-06-15T01:51:22.739", "ingestTimestamp" : "2026-06-12T22:43:40.059", "mongoId" : "6a2c5dea74d8ee00a08df80f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/6CBFD6409C", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "CRM systems" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 26, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c5de874d8ee00a08df5e6", "title" : "Czech Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 30000.0, "max" : 42000.0, "currency" : "BGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Entry level Customer Solutions Agent in Sofia, Bulgaria, adjusted for company size and industry." }, "location" : "Athens, Attica, Greece", "locations" : [ "Athens, Attica, Greece" ], "timestamp" : "2026-06-15T00:07:55.930", "fingerprint" : "bb1b71dcb8603f6ac6bb8c8e0d8ebf46dad270fb581f9fb97b36a0fccc4e6c82", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/D0FC3EE73B/apply", "externalId" : "D0FC3EE73B", "industryFunction" : { }, "locationPoint" : "37.98376,23.72784", "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide customer support, Handle customer inquiries, Resolve customer issues, Record customer interactions, Collaborate with internal teams, Solve customer problems, Enhance customer experience, Stay informed about products, Offer accurate information, Contribute ideas, Provide feedback", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM systems" ], "continuousLearning" : "Fully Paid Training", "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Paid relocation", "outcomesObjectives" : "Ensure high satisfaction levels", "qualificationsBasic" : "Fluency in Czech, Relocate to Sofia", "qualificationsPreferred" : "Experience in customer service, Knowledge of English", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is seeking a Czech Speaking Customer Solutions Agent to join our dedicated team in Sofia, Bulgaria. This role offers paid relocation, presenting an excellent opportunity for Czech speakers to develop their careers in a dynamic and multicultural environment. ### Key Responsibilities * Provide outstanding customer support and solutions to Czech-speaking clients via phone, email, and chat. * Efficiently handle customer inquiries and resolve issues to ensure high satisfaction levels. * Record customer interactions accurately using CRM systems. * Collaborate effectively with internal teams to solve customer problems and enhance the customer experience. * Stay well-informed about company products, services, and policies to offer accurate information. * Contribute ideas and feedback to continuously improve customer service processes. **Requirements** * Fluency in Czech (both written and spoken) is required; knowledge of English is beneficial. * Experience in customer service or related roles is preferred. * Excellent communication and interpersonal skills. * Strong problem-solving abilities and customer-focused approach. * Ability to work well independently and within a team in a fast-paced setting. * Willingness to relocate to Sofia supported by paid relocation. * Adaptability and openness to work in a diverse and multicultural environment. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. Relocation Package 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Czech Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation at Mercier Consultancy Group. Provide customer support. Handle customer inquiries", "postedDate" : "2026-05-20T00:00:00.000", "createdAt" : "2026-06-12T22:43:13.585", "lastUpdated" : "2026-06-15T00:07:55.930", "ingestTimestamp" : "2026-06-12T22:43:13.585", "mongoId" : "6a2c5de874d8ee00a08df5e6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/D0FC3EE73B", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "CRM systems" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 26, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c5de874d8ee00a08df66c", "title" : "Dutch Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 30000.0, "max" : 45000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level customer service roles in Bulgaria, adjusted for remote work and the specific industry." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T00:51:45.521", "fingerprint" : "3666eca62105815f2885bf52394a620cfad8ba55e11418c0ede9b0d784a473e5", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/C19E634A3B/apply", "externalId" : "C19E634A3B", "industryFunction" : { }, "locationPoint" : "51.9194,19.1451", "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Deliver exceptional customer support, Resolve customer inquiries, Maintain accurate documentation, Work collaboratively with internal departments, Stay updated with company products, Provide accurate guidance, Contribute feedback to improve customer experience, Contribute feedback to improve service processes", "teamCollaboration" : "Internal departments", "toolProficiency" : [ "CRM tools" ], "documentationSkills" : "Accurate documentation", "continuousLearning" : "Fully Paid Training", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Relocation to Sofia", "outcomesObjectives" : "High levels of customer satisfaction", "qualificationsBasic" : "Fluency in Dutch, Knowledge of English", "qualificationsPreferred" : "Previous customer service experience, Previous solutions experience, Previous related fields experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy MD is currently looking for a Dutch Speaking Customer Solutions Agent to join our dynamic team in Sofia, Bulgaria. This role comes with the benefit of paid relocation, offering a fantastic opportunity for Dutch speakers to advance their careers in a multicultural and supportive work environment. ### Key Responsibilities * Deliver exceptional customer support and solutions to clients who speak Dutch via multiple communication channels including phone, email, and chat. * Effectively resolve customer inquiries and issues, ensuring high levels of customer satisfaction. * Maintain accurate documentation of customer interactions using CRM tools. * Work collaboratively with internal departments to address and resolve complex customer needs. * Stay updated with company products, services, and policies to provide accurate guidance. * Contribute feedback to improve overall customer experience and service processes. **Requirements** * Fluency in Dutch (both written and spoken) is essential; knowledge of English is advantageous. * Previous experience in customer service, solutions, or related fields is preferred. * Excellent communication and interpersonal abilities. * Strong problem-solving skills and customer-oriented mindset. * Capacity to work effectively within a team and fast-paced environment. * Willingness to relocate to Sofia with full paid relocation assistance. * Open-mindedness and adaptability to a diverse cultural workplace. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. Relocation Package 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Dutch Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation at Mercier Consultancy Group. Deliver exceptional customer support. Resolve customer inquiries", "postedDate" : "2026-05-20T00:00:00.000", "createdAt" : "2026-06-12T22:43:13.439", "lastUpdated" : "2026-06-15T00:51:45.521", "ingestTimestamp" : "2026-06-12T22:43:13.439", "mongoId" : "6a2c5de874d8ee00a08df66c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/C19E634A3B", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "CRM tools" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 26, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2c5dea74d8ee00a08df7a3", "title" : "Hungarian Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "BGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry level Customer Service roles in Sofia, Bulgaria, adjusted for company size and industry." }, "location" : "Málaga, Andalusia, Spain", "locations" : [ "Málaga, Andalusia, Spain" ], "timestamp" : "2026-06-14T22:36:08.473", "fingerprint" : "cb9e31170b8ebcb8ff6cfce910f591a3bd05ba2761a84959482db074e5df88cb", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/3840908786/apply", "externalId" : "3840908786", "industryFunction" : { }, "locationPoint" : "36.72016,-4.42034", "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide customer support, Resolve customer inquiries, Maintain customer interaction records, Collaborate with internal teams, Stay informed of company products, Contribute to improvement efforts", "toolProficiency" : [ "CRM software" ], "continuousLearning" : "Fully Paid Training", "problemSolvingSkills" : "Problem-solving focused", "specialRequirements" : "Willingness to relocate to Sofia", "qualificationsBasic" : "Fluency in Hungarian, Proficiency in English", "qualificationsPreferred" : "Customer service experience, Related roles experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy MD is seeking a Hungarian Speaking Customer Solutions Agent to join our team in Sofia, Bulgaria, offering paid relocation support. This role presents a great opportunity for Hungarian speakers to develop a career in customer service within an international and multicultural environment. ### Key Responsibilities * Provide high-quality customer support and solutions to Hungarian-speaking clients via phone, email, and chat. * Efficiently resolve customer inquiries and ensure a positive customer experience. * Maintain thorough and accurate records of customer interactions using CRM software. * Collaborate proactively with internal teams to address complex customer issues and provide effective solutions. * Stay informed of company products, services, and policies to offer accurate information. * Contribute to continuous improvement efforts to enhance customer satisfaction and service efficiency. **Requirements** * Fluency in Hungarian (both written and spoken) is mandatory; proficiency in English is advantageous. * Previous experience in customer service or related roles is a plus. * Strong communication and interpersonal skills. * Problem-solving focused with a customer-centric approach. * Ability to thrive in a team-oriented and fast-paced environment. * Willingness to relocate to Sofia with paid relocation assistance. * Adaptability and openness to working in a multicultural workplace. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. Relocation Package 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Hungarian Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation at Mercier Consultancy Group. Provide customer support. Resolve customer inquiries", "postedDate" : "2026-05-20T00:00:00.000", "createdAt" : "2026-06-12T22:39:28.466", "lastUpdated" : "2026-06-14T22:36:08.473", "ingestTimestamp" : "2026-06-12T22:39:28.466", "mongoId" : "6a2c5dea74d8ee00a08df7a3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/3840908786", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "CRM software" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 25, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c5deb74d8ee00a08df86c", "title" : "Spanish Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 21500.0, "max" : 27500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Spanish Speaking Customer Solutions Agent in Malaga, Spain, based on 2024-2025 market data for the customer service industry." }, "location" : "Málaga, Andalusia, Spain", "locations" : [ "Málaga, Andalusia, Spain" ], "timestamp" : "2026-06-14T19:03:19.822", "fingerprint" : "fede84e6f5916c481faa8f55036938d16b6cbb044d0192d8c67107af7560a29c", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/35A893475D/apply", "externalId" : "35A893475D", "industryFunction" : { }, "locationPoint" : "36.72016,-4.42034", "structuredLocations" : [ { "city" : "Málaga", "state" : "Andalusia", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "36.7647913,-4.4422005" } ], "locationText" : "Málaga, Andalusia, Spain", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide customer support, Resolve customer inquiries, Document customer interactions, Collaborate with internal teams, Stay informed about products, Offer feedback to improve processes", "toolProficiency" : [ "CRM systems" ], "problemSolvingSkills" : "problem-solving abilities", "specialRequirements" : "Paid relocation support", "outcomesObjectives" : "Ensure high satisfaction levels", "qualificationsBasic" : "Fluency in Spanish, Willingness to relocate to Sofia", "qualificationsPreferred" : "Proficiency in English, Experience in customer service, Experience in customer solutions roles", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is seeking a Spanish Speaking Customer Solutions Agent to join our team in Sofia, Bulgaria, with paid relocation support. This role offers an excellent opportunity for Spanish speakers to develop their career in customer service within a vibrant, international environment. ### Key Responsibilities * Provide exceptional customer support and solutions to Spanish-speaking clients via phone, email, and chat. * Resolve customer inquiries and issues efficiently to ensure high satisfaction levels. * Document customer interactions accurately using CRM systems. * Collaborate with internal teams to address complex customer challenges and deliver effective solutions. * Stay informed about company products, services, and policies to provide accurate information. * Offer feedback to help continuously improve customer service processes. **Requirements** * Fluency in Spanish (written and spoken) is mandatory; proficiency in English is a plus. * Experience in customer service or customer solutions roles is preferred. * Excellent communication and interpersonal skills. * Strong problem-solving abilities and customer-focused mindset. * Ability to work collaboratively in a fast-paced team environment. * Willingness to relocate to Sofia with paid relocation assistance. * Adaptability to work in a multicultural, dynamic workplace. **Benefits** 1. 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Senior Customer Solutions Engineer

Air Export Customer Service Agent

Air Export Customer Service Agent

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Customer Service - Level 1 Agent (English & German - speaking)

Customer Service Agent

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