{ "count" : 110231, "data" : [ { "id" : "6a305962f292fd229cf47365", "title" : "Lending Operations Specialist", "company" : "Skip", "industry" : "Operations", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Junior Lending Operations Specialist in Sydney, Australia, with adjustments for the FinTech industry and company size." }, "location" : "Sydney", "locations" : [ "Sydney" ], "timestamp" : "2026-06-16T09:43:43.588", "fingerprint" : "48215fa23a524779d80b279603e97823889a1a35ab2ff3197627bf757c871d8f", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/skip-loans/8b03c404-5e6b-4ad4-9af1-b33c9d30e324/application", "externalId" : "8b03c404-5e6b-4ad4-9af1-b33c9d30e324", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sydney", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-33.8698439,151.2082848" } ], "locationText" : "Sydney, New South Wales, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 4, "professionalSkills" : [ "Process management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Loan servicing", "Mortgage settlements", "Credit support", "Lender operations" ], "hardSkills" : [ { "name" : "Loan servicing", "level" : "intermediate" }, { "name" : "Mortgage settlements", "level" : "intermediate" }, { "name" : "Credit support", "level" : "intermediate" }, { "name" : "Lender operations", "level" : "intermediate" } ], "majorSkills" : "Mortgage operations, Settlements, Loan servicing", "majorSkillsList" : [ "Mortgage operations", "Settlements", "Loan servicing" ], "coreResponsibilities" : "Own settlement process, Coordinate timelines and documents, Identify and resolve risks, Manage documentation, Manage condition satisfaction, Manage funding requirements, Book and confirm settlements, Manage fund disbursements, Ensure accuracy of settlement figures, Update stakeholders on progress, Manage onboarding communications, Manage post-settlement customer communications, Process servicing requests, Process loan payouts, Process loan discharges, Maintain accurate records, Contribute to improving workflows, Contribute to automation, Contribute to system enhancements, Ensure SLAs are met, Ensure performance metrics are met, Assist in building scalable processes", "teamCollaboration" : "Internal teams; Brokers; Customers; Solicitors; Funders; Legal partners", "domainKnowledge" : "Australian mortgage lifecycle; NCCP; AML/CTF; Responsible lending", "domainList" : [ "australian-mortgage-lifecycle", "nccp", "aml-ctf", "responsible-lending" ], "domainSpecificKnowledge" : [ "Australian mortgage lifecycle", "NCCP", "AML/CTF", "Responsible lending" ], "toolProficiency" : [ "CRM systems" ], "communicationSkills" : "Stakeholder communication", "innovationCreativity" : "Automation; System enhancements", "problemSolvingSkills" : "Risk identification; Issue resolution", "outcomesObjectives" : "Meet deadlines; Maintain speed; Maintain precision; Exceptional customer experience", "qualificationsBasic" : "2-4 years’ experience in mortgage settlements, 2-4 years’ experience in loan servicing, 2-4 years’ experience in credit support, 2-4 years’ experience in lender operations, Understanding of Australian mortgage lifecycle", "qualificationsPreferred" : "Working knowledge of NCCP, Working knowledge of AML/CTF, Working knowledge of responsible lending obligations", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Mission: Customer-centricity is core to Skip’s values and mission, and at no other point during the home loan journey is it more critical than at settlement. When the buzz of signing a contract and receiving unconditional approval wears off, settlement can be a daunting time for customers as they navigate the complexities of legal documents, condition satisfaction, upcoming deadlines and a multitude of stakeholders. Our Operations team is responsible for ensuring that our customers have a best-in-class experience by staying supported, informed and nurtured - throughout both the settlement process and the full borrower lifecycle. About the role: This is a high-impact, end-to-end mortgage operations role spanning settlements and servicing across the full loan lifecycle. From the moment a loan becomes unconditional, you step in as the driving force behind execution. You ensure progress never stalls; deadlines are met without compromise; and every stakeholder knows exactly what needs to happen next - whether that be brokers, customers, solicitors, our funder, legal partners or internal teams. These are high-value, time-sensitive transactions and you take personal responsibility for keeping them on track. Post-settlement, you’ll continue to grow relationships with the same customers you onboarded by supporting them across servicing requests, loan variations and discharges. With loan volumes growing rapidly, this role is critical to ensuring Skip maintains speed, precision and an exceptional customer experience. Key Responsibilities: Settlements (Pre-Settlement to Completion) - Own the end-to-end settlement process from unconditional approval to successful settlement - Liaise with brokers, customers, solicitors, funders, and legal partners to coordinate timelines and documents - Identify and resolve risks or issues prior to settlement by managing documentation, condition satisfaction and funding requirements - Book and confirm settlements, manage fund disbursements and ensure accuracy of settlement figures - Ensure all internal and external stakeholders are proactively updated on progress Loan Servicing (Post-Settlement Lifecycle) - Manage onboarding and post-settlement customer communications/enquiries - Process servicing requests including direct debit amendments, loan statements, redraws and account maintenance - Manage dishonours and arrears by engaging with customers - Process loan payouts and discharges - Maintain accurate records across loan and CRM systems to ensure data integrity Operational Excellence - Contribute to improving workflows, automation and system enhancements - Ensure SLAs and performance metrics are consistently met - Assist in building scalable processes as loan volumes grow using AI and automation What you will bring: - 2-4 years’ experience in mortgage settlements, loan servicing, credit support or lender operations - Strong understanding of the Australian mortgage lifecycle (post-approval functions essential) - Working knowledge of NCCP, AML/CTF and responsible lending obligations (preferred) - Exceptional attention to detail and time management skills - Clear, confident stakeholder communication (brokers, solicitors, customers, funders) - High ownership mindset - you run your settlement matters end-to-end - Calm under pressure in time-sensitive settlement environments - Process-oriented but improvement-driven - you look for and recommend better ways to do things Why join us: - Real career growth - we’re a fast-growing company, which means genuine opportunities to grow your career as we scale - Competitive remuneration & ESOP - we want you invested in Skip's success - Be part of building a first-class mortgage operations function - Work in a high-ownership environment where your impact is visible and recognised - Exposure across the full loan lifecycle that allows you to develop strong customer relationships - Collaborative, high performance team that values initiative, speed and precision - Flexible hybrid structure that empowers you to do your best work", "summaryDescription" : "Lending Operations Specialist at Skip. Skills: Mortgage operations, Settlements, Loan servicing. Own settlement process. Coordinate timelines and documents", "createdAt" : "2026-06-16T00:28:16.294", "lastUpdated" : "2026-06-16T09:43:43.588", "ingestTimestamp" : "2026-06-16T00:28:16.294", "mongoId" : "6a305962f292fd229cf47365", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Loan servicing", "Mortgage settlements", "Credit support", "Lender operations", "Mortgage operations", "Settlements", "Process management", "Stakeholder management", "Resource planning", "Continuous improvement", "Australian mortgage lifecycle", "NCCP", "AML/CTF", "Responsible lending", "CRM systems" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7fce74d8ee00a095663e", "title" : "Commercial Lending Attorney (SVP)", "company" : "Climate First Bank", "industry" : "Banking", "salary" : { "min" : 225000.0, "max" : 350000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Commercial Lending Attorney (SVP) in the United States, adjusted for executive seniority and the banking industry." }, "location" : "United States - Remote", "locations" : [ "United States - Remote" ], "timestamp" : "2026-06-16T04:00:32.894", "fingerprint" : "2b43328ed398a7ada9ae58e2d2699dba305cda5a93ad7d9b44f277d6835a863f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/climatefirstbank/jobs/4258059009", "externalId" : "4258059009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "rawDescription" : "We are changing FINANCE to finance CHANGE! At Climate First Bank, we’re redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services—including solar, residential, commercial, ESOP Banking, Structured Finance and SBA loans—all designed to power a better future. We’re proud to be a Certified B Corporation, a member of 1% for the Planet, and part of the Global Alliance for Banking on Values (GABV), reflecting our deep commitment to sustainability, transparency, and ethical banking. With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we’re proving that banking can be a force for good. We don’t just support environmental and social causes—we’re built on them. Under our Holding Company, Climate First Bancorp, we are also powered by OneEthos. OneEthos operates at the intersection of fintech and traditional banking to expand access to inclusive, values-driven financial services. Regulated by the Federal Reserve Bank, it equips Community Banks, Credit Unions, CDFIs, and Green Banks with ethical lending tools—especially in climate finance and solar lending. Join the Movement We’re seeking driven, mission-aligned individuals ready to make an impact. If you’re passionate about sustainability, thrive in a fast-paced, results driven environment, and want to be part of something bigger, you will feel right at home. Our team is one of goal-setters, go-getters, problem solvers, thought leaders, and changemakers. We celebrate wins, tackle challenges head-on, and push boundaries. Fueled by purpose, we thrive where perseverance and passion turn ambitious goals into reality. Thrive at Climate First Bank At Climate First Bank, we’re investing in your future. We offer a comprehensive, people-first benefits package that supports your health, finances, and work-life balance. Compensation — In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. Actual compensation is based on industry salary ranges, internal salary structures, experience, skills and other job-related factors. Health Coverage — 100% employer-paid for employees; employer contribution for dependents by Us Medical, Dental additional U. S. state bar admissions a plus. • Legal Experience: 5+ years of relevant legal practice (combined law firm and/or in-house). Substantial experience in consumer and commercial lending litigation (handling or supervising business disputes) and exposure to real estate lending transactions. Demonstrated knowledge of corporate law and governance principles. • Technical Skills: Strong legal drafting, negotiation, litigation, and collection skills. Familiarity with contract law, regulatory compliance, and risk assessment. Able to interpret complex statutes and regulations affecting the Company’s operations. • Professional Standing: High ethical integrity and judgment. Licensed to practice law in good standing with no disciplinary history. Entrepreneurial Eastern Standard Hours. Occasional U. S. travel for company events or leadership sessions. Tobacco-Free employer. All employees must affirm to be non-smokers or affirm commitment to cessation within 90-days of offer acceptance. Sustained standing and sitting, frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor, occasional lifting up to 20 lbs. Equal Opportunity Statement: At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans E-Verify Statement: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U. S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9", "summaryDescription" : "Commercial Lending Attorney (SVP) at Climate First Bank", "postedDate" : "2026-06-14T19:02:40.616", "createdAt" : "2026-06-14T19:02:40.616", "lastUpdated" : "2026-06-16T04:00:32.894", "ingestTimestamp" : "2026-06-14T19:02:40.616", "mongoId" : "6a2c7fce74d8ee00a095663e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 225000, "salaryAnnualMax" : 350000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Executive", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.98 }, { "id" : "6a307442f292fd229c005f2f", "title" : "Manager, Relationship, Commercial Banking", "company" : "Standard Bank Group", "industry" : "Financial Services", "salary" : { "min" : 1.5E7, "max" : 2.5E7, "currency" : "NGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager, Relationship, Commercial Banking in Akure, Nigeria, adjusted for seniority and industry." }, "location" : "Akure, Ondo, NG", "locations" : [ "Akure", "Ondo", "NG" ], "timestamp" : "2026-06-16T11:18:21.652", "fingerprint" : "b615a462dcca809eeae11b154942868ba66915c0ab3603d201f2583861064a0f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/StandardBankGroup/744000132159786-manager-relationship-commercial-banking", "externalId" : "744000132159786", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Akure", "state" : "Ondo", "country" : "Nigeria", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "7.2525595,5.1932647" } ], "locationText" : "Akure, Ondo, Nigeria", "employmentType" : "FULL_TIME", "minimumEducation" : "First degree", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Relationship management", "Sales" ], "hardSkillsList" : [ "Customer Understanding", "Product Knowledge", "Product Related Systems" ], "hardSkills" : [ { "name" : "Customer Understanding", "level" : "intermediate" }, { "name" : "Product Knowledge", "level" : "intermediate" }, { "name" : "Product Related Systems", "level" : "intermediate" } ], "majorSkills" : "Relationship management, Sales, Commercial Banking", "majorSkillsList" : [ "Relationship management", "Sales", "Commercial Banking" ], "coreResponsibilities" : "Accountable for a portfolio of Commercial Banking Clients, Integrate and coordinate all Stanbic IBTC and Standard, Maximize the value of the business relationship, Ensure profitability for the Bank and the Client", "domainKnowledge" : "Commercial Banking; Tier 1; Tier 2", "domainList" : [ "commercial-banking", "tier-1", "tier-2" ], "domainSpecificKnowledge" : [ "Commercial Banking", "Tier 1", "Tier 2" ], "outcomesObjectives" : "Drive profitability; Build relationships", "qualificationsBasic" : "First degree in any field, Minimum of Relationship management experience of at least 1-2 years in Corporate Banking, Minimum of Relationship management experience of at least 1-2 years in Finance, Minimum of Relationship management experience of at least 7-10 years in a commercial Bank, Cognate experience in sales and relationship management of customers", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. A Relationship Manager is accountable for a portfolio of Commercial Banking Clients. Commercial Banking Segment is for Companies who carry out a turnover of at least N2billion for Tier 2 and at Least N5bn Turnover annually for Tier 1. It is expected that the RM integrates and coordinates all Stanbic IBTC and Standard Bank Group products, services and resources in order to maximize the value of the business relationship and ensure profitability for the Bank and the Client. ## Qualifications * First degree in any field * Minimum of Relationship management experience of at least 1-2 years in Corporate Banking * Minimum of Relationship management experience of at least 1-2 years in Finance * Minimum of Relationship management experience of at least 7-10 years in a commercial Bank * Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships ## Additional Information Behavioural Competencies * Generating Ideas * Examining Information * Thinking Positively * Taking Action * Seizing Opportunities Technical Competencies * Customer Understanding * Product Knowledge * Application and Submission Verification * Customer Acceptance and Review * Product Related Systems", "summaryDescription" : "Manager, Relationship, Commercial Banking at Standard Bank Group. 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It is expected that the RM integrates and coordinates all Stanbic IBTC and Standard Bank Group products, services and resources in order to maximize the value of the business relationship and ensure profitability for the Bank and the Client. ## Qualifications * First degree in any field * Minimum of Relationship management experience of at least 1-2 years in Corporate Banking * Minimum of Relationship management experience of at least 1-2 years in Finance * Minimum of Relationship management experience of at least 7-10 years in a commercial Bank * Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships ## Additional Information Behavioural Competencies * Generating Ideas * Examining Information * Thinking Positively * Taking Action * Seizing Opportunities Technical Competencies * Customer Understanding * Product Knowledge * Application and Submission Verification * Customer Acceptance and Review * Product Related Systems", "summaryDescription" : "Manager, Relationship, Commercial Banking at Standard Bank Group. 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"max" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Lead Business/Commercial Lending Operations Specialist Team Lead in Phoenix, United States, adjusted for industry and seniority." }, "location" : "2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 ", "locations" : [ "2355 W Pinnacle Peak Rd", "Phoenix", "AZ 85027" ], "certifications" : [ "Accredited ACH Professional (AAP)" ], "timestamp" : "2026-06-15T13:00:50.729", "fingerprint" : "604a4e0b1a5116465b095cacf288c4a4cfbc9764ea6f355b13e4f33a33a1342b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/oneazcreditunion/jobs/4257184009", "externalId" : "4257184009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Phoenix", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4484367,-112.0741410" } ], "locationText" : "Phoenix, Arizona, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Loan servicing", "Loan documentation", "Financial analysis", "Risk management", "Capacity management", "Process optimization" ], "hardSkillsList" : [ "Loan closing", "Loan funding", "Wire preparation", "Payment processing", "Lien perfection", "UCC filings", "Tax reporting", "SBA 1502 submission" ], "softSkillsList" : [ "Leadership", "Mentoring", "Critical thinking" ], "hardSkills" : [ { "name" : "Loan closing", "level" : "intermediate" }, { "name" : "Loan funding", "level" : "intermediate" }, { "name" : "Wire preparation", "level" : "intermediate" }, { "name" : "Payment processing", "level" : "intermediate" }, { "name" : "Lien perfection", "level" : "intermediate" }, { "name" : "UCC filings", "level" : "intermediate" }, { "name" : "Tax reporting", "level" : "intermediate" }, { "name" : "SBA 1502 submission", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Critical thinking" } ], "majorSkills" : "Business lending operations, Commercial loan servicing, Stakeholder communication, Compliance monitoring", "majorSkillsList" : [ "Business lending operations", "Commercial loan servicing", "Stakeholder communication", "Compliance monitoring" ], "coreResponsibilities" : "Support leadership and staff, Ensure timely and accurate servicing, Ensure compliance with regulations, Oversee partnership with stakeholders, Communicate with members and associates, Act as business partner, Monitor compliance and quality standards, Serve as go-to resource, Coach and educate specialists, Assist with escalated questions, Offer innovative solutions, Develop and implement training plan, Offer one-on-one support, Strategize on managing work volume, Analyze reports, Offer insights on capacity management, Promote process optimization, Support business members, Resolve member business needs, Prepare loan documentation, Capture loan information, Fund loans, Prepare wires, Post entries on loans, Perform quality control review, Process loan payments, Process advance requests, Process payoffs, Execute lien perfection, Close out paid-off files, Update insurance filings, Update UCC filings, Maintain insurance filings, Maintain UCC filings, Post automated notifications, Update automated notifications, Maintain automated notifications, Track automated notifications, Follow up on automated notifications, Manage tax reporting, Set up commercial share savings accounts, Set up accounts for cash management clients, Support cash management clients, Administer related accounts, Process business credit card applications, Create processes, Refresh processes, Improve processes, Provide updates to procedures, Quality review Small Business loans, Fund Small Business loans, Prepare SBA 1502 submission, Manage SBA 1502 submission, Manage SBA 1502 maintenance, Deliver outgoing wires", "teamCollaboration" : "Cross-functional departments; With leadership; With associates; With stakeholders; With partners", "domainKnowledge" : "Commercial loan closing; Commercial loan funding; Commercial loan servicing; Lending practices; NACHA transactions; Banking operations; Small Business loans; SBA 1502 submission; Cash management", "domainList" : [ "commercial-loan-closing", "commercial-loan-funding", "commercial-loan-servicing", "lending-practices", "nacha-transactions", "banking-operations", "small-business-loans", "sba-1502-submission", "cash-management" ], "domainSpecificKnowledge" : [ "Commercial loan closing", "Commercial loan funding", "Commercial loan servicing", "Lending practices", "NACHA transactions", "Banking operations", "Small Business loans", "SBA 1502 submission", "Cash management" ], "toolProficiency" : [ "Core servicing system", "Core system" ], "documentationSkills" : "Loan documentation preparation", "problemSolvingSkills" : "Offer innovative solutions", "qualificationsBasic" : "High School Diploma Required, 5 to 8 years of similar or related experience, Five plus (5+) years financial services experience, Five plus (5+) years of business/commercial or mortgage loan documentation preparation experience, Ten plus (10+) years of business lending or mortgage loan servicing experience or equivalent combination of education and experience, Knowledge of business/commercial loan types, Knowledge of requirements and practices in commercial loan closing/funding, lending practices, and National Automated Clearing House Association (NACHA) transactions, Working knowledge of banking operations", "qualificationsPreferred" : "Associate's Degree, Bachelor's Degree Preferred, 10 to 15 years of similar or related experience, Accredited ACH Professional (AAP)", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are \uD83E\uDDE9 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do \uD83D\uDE80 \uD83D\uDCCDThis position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 The Business/Commercial Lending Operations Specialist Team Lead supports leadership and staff in conducting a broad range of loan and member service functions and related projects and duties, ensuring timely and accurate servicing and compliance with federal and state regulations. The Team Lead oversees the partnership with all stakeholders, communicates with members and associates, and is a valued business partner to all Credit Union departments. Through collaboration on department operations and goals, the Business Lending Operations Specialist Team Lead is the ambassador and role model for compliance and quality standards, achieved through effective communication and monitoring. In addition to achieving individual goals and serving as a go-to resource for higher complexity situations, the Team Lead is responsible for coaching, educating, developing, and assisting other Business Lending Operations Specialists. The Team Lead role embodies the \"Play to Win\" spirit and works together with leadership to create an organization that is impactful and admired. Essential Functions Leads and develops peers by measuring progress and by providing coaching, counseling, and training. Assists the team with escalated questions and issues using critical thinking skills to offer innovative and effective solutions, consulting with the department supervisor when appropriate. Designated as the department mentor responsible for developing and implementing the 90-day training plan for new associates. Builds trust with new team members and offers one-on-one support throughout their introductory period. Strategizes with the department leader on managing work volume by analyzing reports and offering insights on capacity management. Develops and promotes process optimization and efficiencies with all stakeholders and partners. Proactively supports business members and resolves member business needs and inquiries. Prepares loan documentation and captures loan information, according to established procedures, for company-generated and participation bought/sold loans. Funds loans, prepares wires, and posts entries on loans. Performs quality control review on funded loans. Processes loan payments, advance requests, and payoffs. Executes lien perfection through recording/filing with appropriate state and county offices. Closes out paid-off files, including releases of collateral, discharges of deeds of trust, and related processes. Updates and maintains insurance and Uniform Commercial Code (UCC) filings in core servicing system. Posts, updates, maintains, tracks, and follows up on automated notifications in platform(s) supporting credit analysis, financial analysis, and risk management. Manages tax reporting with third-party provider. Sets up commercial share savings accounts and accounts for cash management clients. Supports cash management clients and administers related accounts. Processes business credit card applications through funding. Creates, refreshes, and improves processes and provides updates to procedures as needed. Quality review and fund all Small Business loans within Core system. Prepare and manage all aspects of SBA 1502 submission and maintenance, to include outgoing wire delivery. What You Bring \uD83C\uDFAF High School Diploma Required Associate's Degree Bachelor's Degree Preferred 5 to 8 years of similar or related experience. Five plus (5+) years financial services experience. 5 to 8 years of similar or related experience. Five plus (5+) years of business/commercial or mortgage loan documentation preparation experience. 10 to 15 years of similar or related experience. Ten plus (10+) years of business lending or mortgage loan servicing experience or equivalent combination of education and experience. Strong knowledge of business/commercial loan types. Knowledge of requirements and practices in commercial loan closing/funding, servicing, lending practices, and National Automated Clearing House Association (NACHA) transactions. Working knowledge of banking operations. Excellent customer service skills. Experience with document preparation systems preferred. Experience with core account processing platforms, financial analysis/risk management software, consumer lending software, consumer loan management software, and service management systems preferred. Accredited ACH Professional (AAP) Compensation we’re a financial trailblazer that passionately cares about inspiring dreams and driving prosperity in the communities we serve. We exist to clear the way for dreamers and doers, aspiring to be the bank for new pioneers. We are driving change in our communities, constantly improving our products and services so our members and their families can relentlessly pursue their dreams. By embodying our values and living our promise, you’ll be part of a team committed to exceeding expectations and redefining what’s possible. Additional Notes: Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidates for this position will be required to sign an authorization for OneAZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws. All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws. Any individual who meets the definition of a mortgage loan originator (MLO) and is employed by a federal agency-regulated institution will need to be registered on the Nationwide Mortgage Licensing System (NMLS). Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC). This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take on additional responsibilities without notice. Complies with all policies and standards. Position grades could fluctuate based on market value.", "summaryDescription" : "Business/Commercial Lending Operations Specialist Team Lead at OneAZ Credit Union. Skills: Business lending operations, Commercial loan servicing, Stakeholder communication, Compliance monitoring. Support leadership and staff. Ensure timely and accurate servicing", "postedDate" : "2026-06-14T02:07:09.337", "createdAt" : "2026-06-14T02:07:09.337", "lastUpdated" : "2026-06-15T13:00:50.729", "ingestTimestamp" : "2026-06-14T02:07:09.337", "mongoId" : "6a2c7a4274d8ee00a0944f99", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Loan closing", "Loan funding", "Wire preparation", "Payment processing", "Lien perfection", "UCC filings", "Tax reporting", "SBA 1502 submission", "Leadership", "Mentoring", "Critical thinking", "Business lending operations", "Commercial loan servicing", "Stakeholder communication", "Compliance monitoring", "Loan servicing", "Loan documentation", "Financial analysis", "Risk management", "Capacity management", "Process optimization", "Commercial loan closing", "Commercial loan funding", "Lending practices", "NACHA transactions", "Banking operations", "Small Business loans", "Cash management", "Accredited ACH Professional (AAP)", "Core servicing system", "Core system" ], "skillCount" : 31, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cd71e74d8ee00a0a4054e", "title" : "Senior Commercial Operations Associate", "company" : "Hinge Health", "industry" : "Commercial", "salary" : { "min" : 102400.0, "max" : 153600.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco-HQ", "locations" : [ "San Francisco-HQ" ], "timestamp" : "2026-06-15T05:04:56.017", "fingerprint" : "3b062cfad46dde9cfe3ef1ff25678ee07e7767da7ee7c4c8b800639ade5f6592", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/hinge-health/d9e39708-a156-4b98-9441-9d2f3e1474cd/application", "externalId" : "d9e39708-a156-4b98-9441-9d2f3e1474cd", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Salesforce, CPQ", "professionalSkills" : [ "Deal structuring", "Process improvement", "Data hygiene", "Policy questions", "Forecasting", "Strategic decision-making" ], "hardSkillsList" : [ "Contract execution", "Pricing", "Incentives", "Economic analysis", "Data accuracy" ], "softSkillsList" : [ "Detail-obsessed", "Calm under pressure", "Trusted partner" ], "hardSkills" : [ { "name" : "Contract execution", "level" : "intermediate" }, { "name" : "Pricing", "level" : "intermediate" }, { "name" : "Incentives", "level" : "intermediate" }, { "name" : "Economic analysis", "level" : "intermediate" }, { "name" : "Data accuracy", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Detail-obsessed" }, { "name" : "Calm under pressure" }, { "name" : "Trusted partner" } ], "majorSkills" : "Deal Desk, Salesforce, Contracting", "majorSkillsList" : [ "Deal Desk", "Salesforce", "Contracting" ], "coreResponsibilities" : "Own deal structuring, Execute complex deals, Partner with Sales, Partner with Client Success, Structure multi-product deals, Maintain data hygiene, Serve as partner, Ensure quotes are accurate, Ensure order forms are accurate, Ensure data fields are accurate, Take ownership of transactions, Act as subject matter expert, Drive documentation excellence, Prepare BAFOs, Audit BAFOs, Prepare Order Forms, Audit Order Forms, Prepare custom contracts, Audit custom contracts, Act as glue, Unblock redlines, Unblock approvals, Unblock policy questions, Become source of truth, Maintain opportunities, Feed dashboards, Feed reports, Identify friction points, Propose process improvements, Propose systems improvements, Reduce cycle time, Improve stakeholder experience, Improve customer experience, Ensure seamless handoff, Provide clear documentation, Provide consistent documentation", "teamCollaboration" : "Cross-functional collaboration; Partner with Sales; Partner with Client Success; Partner with Legal; Partner with Finance; Partner with Sales Ops; Partner with RevOps; Partner with product teams; Partner with implementation teams", "domainKnowledge" : "MSK pain; Enterprise deals; Health plan deals; Quote-to-cash; B2B sales; Enterprise SaaS; Health tech; Payer services; Healthcare benefits", "domainList" : [ "msk-pain", "enterprise-deals", "health-plan-deals", "quote-to-cash", "b2b-sales", "enterprise-saas", "health-tech", "payer-services", "healthcare-benefits" ], "domainSpecificKnowledge" : [ "MSK pain", "Enterprise deals", "Health plan deals", "Quote-to-cash", "B2B sales", "Enterprise SaaS", "Health tech", "Payer services", "Healthcare benefits" ], "toolProficiency" : [ "Salesforce", "CPQ tools", "CLM tools" ], "communicationSkills" : "Communicate clearly; Communicate professionally", "documentationSkills" : "Documentation excellence; Prepare contracts; Audit contracts; Provide documentation", "problemSolvingSkills" : "Problem-solve independently; Identify root causes; Suggest improvements", "outcomesObjectives" : "Keep engine running smoothly; Keep engine compliantly; Reduce cycle time; Improve experience", "qualificationsBasic" : "2+ years experience, Deep Salesforce experience, Manage complex deals, Attention to detail, Cross-functional communication skills", "qualificationsPreferred" : "Experience with health plans, Experience with large employers, Experience with enterprise healthcare benefits buyers, Hands-on CPQ experience, Hands-on CLM experience, Prior quote-to-cash experience, Experience supporting Sales during month-end", "remoteFriendly" : true, "rawDescription" : "THE OPPORTUNITY Millions of people live with untreated or undertreated MSK pain, and our Commercial team is how we get them access to Hinge Health. As a Commercial Operations Associate on our Deal Desk, you’ll be the day-to-day partner for Sales and Client Success, owning the structuring and execution of our most complex enterprise and health plan deals from initial quote through contract signature. You’ll combine Salesforce expertise, meticulous attention to detail, and strong cross-functional collaboration to keep our “quote-to-cash” engine running smoothly and compliantly at scale. WHAT YOU’LL ACCOMPLISH In your first 3 months, you will: - Become a power user of our Salesforce and CPQ/contracting workflows, learning how we structure multi-product enterprise and health plan deals and maintain high standards for data hygiene and approvals. - Serve as a reliable day-to-day partner to Sales and CS reps on standard and moderately complex deals, ensuring quotes, order forms, and key data fields are accurate and compliant with existing policies. In your first 6 months, you will: - Take end-to-end ownership of high-priority enterprise and health plan transactions, from Deal Desk submission through contract execution, acting as the subject matter expert on deal structure, policy, and economics. - Drive documentation excellence by preparing and auditing BAFOs, Order Forms, and custom contracts so that pricing, incentives, and terms are reflected with “zero-error” quality in both Salesforce and our contracting systems. - Act as the “glue” between Sales, Legal, Finance, Sales Ops and RevOps to unblock redlines, approvals, and policy questions quickly, especially during month-end and quarter-end closes. In your first year, you will: - Become the “source of truth” for complex deal data and health of the deal pipeline, maintaining opportunities that feed dashboards and reports used for forecasting and strategic decision-making. - Identify recurring friction points in our contracting and approval workflows and propose process or systems improvements that reduce cycle time and improve the experience for both internal stakeholders and customers. - Help ensure a seamless handoff from Sales to Client Success and Implementation by providing clear, consistent documentation that supports a successful client launch and long-term relationship. WHO YOU ARE - Detail-obsessed operator: You bring a “zero-error” mentality to contract data, pricing, and documentation, and you’re comfortable handling complex, multi-line, multi-product deals without losing the thread. - Salesforce power user: You know how to navigate Salesforce deeply and understand how clean, structured data underpins reporting, approvals, and downstream billing and revenue processes. - Calm under pressure: You can juggle multiple high-stakes enterprise deals simultaneously and stay organized and proactive during month-end and quarter-end pushes. - Trusted cross-functional partner: You communicate clearly and professionally with Sales, Legal, Finance, RevOps, and product/implementation teams, knowing when to escalate, when to problem-solve independently, and how to keep deals moving. - Continuous improver: You don’t just fix one-off quote issues—you spot patterns, identify root causes, and suggest improvements to policies, templates, and workflows. BASIC REQUIREMENTS - 2+ years of experience in Sales Operations, Deal Desk, Revenue Operations, or a closely related role supporting B2B sales (e.g., enterprise SaaS, health tech, or payer/health plan services). - Deep Salesforce (CRM) experience, including building and maintaining accurate opportunities, products, and deal structures; experience with CPQ tools is a strong plus. - Proven ability to manage complex deals (multi-product, non-standard terms, or multiple business lines) from initial quote through contract execution within defined policy guardrails. - Demonstrated attention to detail and data accuracy for pricing, incentives, legal terms, and custom billing requirements. - Strong cross-functional communication skills and comfort partnering with Sales, CS, Legal, Finance, and RevOps to resolve issues and move deals forward. PREFERRED REQUIREMENTS - Experience working with health plans, large employers, or enterprise healthcare/benefits buyers, ideally in a HealthTech or enterprise SaaS environment. - Hands-on experience with CPQ and CLM tools (e.g., Salesforce CPQ, Ironclad) to configure complex pricing and manage contract workflows. - Prior exposure to quote-to-cash processes, including billing set-up and coordination with Finance and RevOps teams. - Experience supporting Sales organizations during month-end and quarter-end with tight SLAs and high deal volume. ABOUT HINGE HEALTH At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com/http://www.hingehealth.com WHAT YOU'LL LOVE ABOUT US - Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live. - Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. - Modern life stipends: Manage your own learning and development CULTURE & ENGAGEMENT Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. https://www.hingehealth.com/about/personnel-and-candidate-privacy-policy/ Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com http://hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com https://app.ashbyhq.com/admin/organizational-settings/theme#.", "summaryDescription" : "Senior Commercial Operations Associate at Hinge Health. Skills: Deal Desk, Salesforce, Contracting. Own deal structuring. Execute complex deals", "createdAt" : "2026-06-14T05:50:33.495", "lastUpdated" : "2026-06-15T05:04:56.017", "ingestTimestamp" : "2026-06-14T05:50:33.495", "mongoId" : "6a2cd71e74d8ee00a0a4054e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 102400, "salaryAnnualMax" : 153600, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Contract execution", "Pricing", "Incentives", "Economic analysis", "Data accuracy", "Detail-obsessed", "Calm under pressure", "Trusted partner", "Deal Desk", "Salesforce", "Contracting", "Deal structuring", "Process improvement", "Data hygiene", "Policy questions", "Forecasting", "Strategic decision-making", "MSK pain", "Enterprise deals", "Health plan deals", "Quote-to-cash", "B2B sales", "Enterprise SaaS", "Health tech", "Payer services", "Healthcare benefits", "CPQ tools", "CLM tools" ], "skillCount" : 28, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "68c2e412f8b1b0376634c1f4", "title" : "Support Engineer IV", "company" : "ADCI HYD 13 SEZ", "industry" : "Operations, IT, Support Engineering, ecp", "salary" : { "min" : 1850000.0, "max" : 2750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on 2024-2025 market data for a Senior Support Engineer IV in the E-Commerce industry in Hyderabad, India, adjusted for seniority and company size." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-15T06:15:06.107", "fingerprint" : "01fe6e6977a65626dbf7df3eb4471c89282fc5f050597dde06079c1d2d564a8d", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3078306/apply", "externalId" : "e3aa2e18-2965-4090-a7b6-670c7b2d05d3", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Java, C++, C#, UNIX, Linux", "professionalSkills" : [ "Operational excellence", "System design", "Reliability", "Scaling" ], "hardSkillsList" : [ "Object-oriented design", "Troubleshooting", "Debugging" ], "hardSkills" : [ { "name" : "Object-oriented design", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Debugging", "level" : "intermediate" } ], "majorSkills" : "Distributed systems, Refunds platform, Operational excellence", "majorSkillsList" : [ "Distributed systems", "Refunds platform", "Operational excellence" ], "coreResponsibilities" : "Own operational excellence initiatives, Drive operational excellence initiatives, Triage issues, Resolve issues, Drive root cause analysis, Automate solution for repeated issues, Develop tools for operations, Develop tools for maintenance, Update knowledge book, Review processes, Identify process improvements", "teamCollaboration" : "Partner with SDMs; Partner with TPMs; Partner with SDEs; Partner with internal stakeholders", "projectManagementSkills" : [ "Agile", "Scrum" ], "domainKnowledge" : "Retail ordering workflow; Distributed systems; Refunds platform; Commerce", "domainList" : [ "retail-ordering-workflow", "distributed-systems", "refunds-platform", "commerce" ], "domainSpecificKnowledge" : [ "Retail ordering workflow", "Distributed systems", "Refunds platform", "Commerce" ], "toolProficiency" : [ "Dashboards", "Tools" ], "documentationSkills" : "Documenting findings", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Debugging", "qualificationsBasic" : "4+ years of software development, 4+ years of technical support experience, Programming experience with Java, C++, or C#, Object-oriented design, 5+ years of architecture and design experience, 5+ years of non-internship professional software development experience, Experience scripting in modern program languages, Experience troubleshooting and debugging technical systems, Experience in agile/scrum workflow", "qualificationsPreferred" : "Strong, object-oriented design and coding skills, Experience with distributed systems architecture, Experience with algorithms, Experience with relational databases, Experience with Data warehouse technologies, Experience with system architecture/design, Experience with distributed systems operating in a scalable/high volume environment, Knowledge of distributed applications/enterprise applications, Knowledge of UNIX/Linux operating system, Experience analyzing and troubleshooting RESTful web API calls", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job summary Are you passionate about enabling millions of customers around to world buy anything, anywhere, anytime? Dealing with large scale distributed systems, orchestrating the entire retail ordering workflow? How about working with customers and peers from the entire range of Amazon's business on cool new features? Whether you're passionate about enable building highly scalable and reliable systems or work with software developers who likes to solve business problems, Refunds Platform within Ordering Services Group is the place for you. Ordering Service Group is a collection of services that facilitate commerce. Commerce is the negotiation of agreeable terms and conditions of sale between an entity and a customer, the balanced exchange of goods or services for consideration, and the contract as the catalyst for execution until swift and complete fulfillment of exchange. Ordering is involved in nearly every detail of your Amazon.com order from the time you click \"Add to Cart\", to the time you get the \"Your Amazon.com order has shipped\" email, to the moment you get a refund after a processed return. Component Reversal Workflow (CROW) team within Ordering Service Group owns refund platform that seamlessly enables Amazon Shoppers & Sellers in their managing returns and refunds worldwide. CROW platform team owns the refund platform charter and the mission is to provide internal Amazon clients with refunds eligibility authoritatively, to administer refunds creation accurately, to orchestrate refund execution for various business needs worldwide and to ensure accounting completeness. We are now recruiting an exceptional Support Engineer with a strong passion for operation excellence. A day in the life As a Support Engineer, you will partner with SDMs, TPMs, SDEs and internal stakeholders to build tools and scripts for operational excellence in refunds space. If you are interested in challenges that span across multiple teams, this is the opportunity. Job responsibilities : . Own & drive operational excellence initiatives in Refunds Space within Ordering Services group . Triage & resolve the issues using dashboards & Tools. · Drive root cause analysis of repeated issues. · Automate the solution for the repeated issues. . Develop tools to aid operations and maintenance. . Update knowledge book with new issues to be referenced in future. . Review processes and look for optimizations and improvements. . Identify process improvements to better manage operations Basic qualifications * Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design · * 5+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems. · * 5+ years of non-internship professional software development experience Preferred qualifications: * Strong, object-oriented design and coding skills (C/C++ and/or Java preferably on a UNIX or Linux platform) * Experience with distributed (multi-tiered) systems architecture, algorithms, and relational databases * Experience with Data warehouse technologies * Ability to effectively articulate technical challenges and solutions * Deal well with ambiguous/undefined problems; ability to think abstractly * Experience with system architecture/design * Experience with distributed systems operating in a scalable/high volume environment Basic Qualifications: - 4+ years of software development, or 4+ years of technical support experience - Experience scripting in modern program languages - Experience troubleshooting and debugging technical systems - Experience in agile/scrum or related collaborative workflow - Experience troubleshooting and documenting findings Preferred Qualifications: - Knowledge of distributed applications/enterprise applications - Knowledge of UNIX/Linux operating system - Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Support Engineer IV at ADCI HYD 13 SEZ. Skills: Distributed systems, Refunds platform, Operational excellence. Own operational excellence initiatives. Drive operational excellence initiatives", "postedDate" : "2026-06-13T16:21:17.468", "createdAt" : "2026-06-13T16:21:17.468", "lastUpdated" : "2026-06-15T06:15:06.107", "ingestTimestamp" : "2026-06-13T16:21:17.468", "mongoId" : "68c2e412f8b1b0376634c1f4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3078306/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Object-oriented design", "Troubleshooting", "Debugging", "Distributed systems", "Refunds platform", "Operational excellence", "System design", "Reliability", "Scaling", "Agile", "Scrum", "Retail ordering workflow", "Commerce", "Dashboards", "Tools" ], "skillCount" : 15, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a305f5ff292fd229cf7c12f", "title" : "QA - Lending Operations & Customer Service", "company" : "Vana", "industry" : "Customer & Support", "salary" : { "min" : 0.0, "max" : 0.0, "currency" : "GTQ", "frequency" : "per-month-salary" }, "location" : "Guatemala", "locations" : [ "Guatemala" ], "timestamp" : "2026-06-16T10:58:10.601", "fingerprint" : "01b0a57b42855a39331c2c70b06d4571eed5522239c126266971fa87bb0d624a", "source" : "lever", "language" : "es", "applyUrl" : "https://jobs.lever.co/vana/f4f4f9c0-1094-4c28-9bce-ba7bec5a0e9f/apply", "externalId" : "f4f4f9c0-1094-4c28-9bce-ba7bec5a0e9f", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Guatemala", "continent" : "sa", "workMode" : "onsite" } ], "locationText" : "Guatemala", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "technicalSkills" : "CRM, 3CX", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Quality evaluation", "Customer support metrics" ], "hardSkills" : [ { "name" : "Quality evaluation", "level" : "intermediate" }, { "name" : "Customer support metrics", "level" : "intermediate" } ], "majorSkills" : "Quality Assurance, Customer Service, Process Improvement", "majorSkillsList" : [ "Quality Assurance", "Customer Service", "Process Improvement" ], "coreResponsibilities" : "Monitor and validate customer service flows, Monitor and validate systems, Monitor and validate communication channels, Monitor and validate digital tools, Evaluate team support interactions, Monitor team support interactions, Improve quality of team support interactions, Ensure internal standards are met, Ensure regulatory standards are met, Ensure user satisfaction standards are met, Validate system integrations, Design quality evaluation templates, Update quality evaluation templates, Identify communication improvement opportunities, Identify response time improvement opportunities, Identify problem resolution improvement opportunities, Handle complex cases, Ensure first contact resolution, Collaborate between functions, Ensure customer query resolution, Use monitoring tools, Use evaluation tools", "teamCollaboration" : "Cross-functional collaboration", "domainKnowledge" : "Financial products; Banking products", "domainList" : [ "financial-products", "banking-products" ], "domainSpecificKnowledge" : [ "Financial products", "Banking products" ], "toolProficiency" : [ "Zendesk", "Salesforce", "CRM", "3CX" ], "documentationSkills" : "Quality evaluation templates", "continuousLearning" : "Growth opportunities", "innovationCreativity" : "Creative", "problemSolvingSkills" : "Problem resolution", "outcomesObjectives" : "Ensure optimal functioning of systems; Align with organizational objectives; Align with customer experience objectives", "qualificationsBasic" : "2 years as Quality Analyst for Call Centers, Knowledge of key customer support metrics (CSAT, SLA, NPS, AHT), Proficiency in Excel or Google Sheets (pivot tables, formulas, dashboards)", "qualificationsPreferred" : "Experience with quality control or call recording tools, Knowledge of financial/banking products, Student of 3rd year of Industrial Engineering, Business Administration, Finance or related career", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description Vana es una Fintech orgullosamente guatemalteca. Nuestro objetivo principal es utilizar tecnología para facilitar el acceso a productos financieros a la población poco bancarizada. Actualmente nos enfocamos en créditos cuyas principales características son la facilidad, rapidez y los montos que se ofrecen. Toda la solicitud se realiza desde nuestra App Android, no es necesario visitar una agencia o punto físico para obtener estos créditos. Función principal del puesto: monitorear y validar que los flujos de atención, sistemas, canales de comunicación (chat, correo, llamadas, entre otros) y herramientas digitales utilizadas por la empresa funcionen de forma óptima y alineada con los objetivos de la organización y la experiencia al cliente. ## Principales responsabilidades Supervisión y gestión de equipos. Es el responsable de evaluar, monitorear y mejorar la calidad de las interacciones del equipo de soporte con nuestros clientes (chats, correos, llamadas, entre otros.), garantizando que se cumplan los estándares internos, regulatorios y de satisfacción del usuario, establecidos por la empresa. Validar integraciones entre sistemas (Ejemplo app y plataformas de pagos, o entre canales de contacto y herramienta de atención). Diseñar y actualizar plantillas o matrices de evaluación de calidad. Identificar oportunidades de mejora en la comunicación, tiempos de respuesta y resolución de problemas. Manejar casos complejos y asegurar la resolución en el primer contacto; practicar la colaboración entre funciones cuando sea necesario. Asegurar la resolución de las consultas de los clientes. Uso de herramientas de monitoreo y evaluación. ## Requisitos Estudiante de 3er año de la carrera de Ing. Industrial, Administración de Empresas, Finanzas o carrera afín. Experiencia de 2 años como Analista de Calidad para Call Centers. Conocimiento de métricas clave de soporte al cliente (CSAT, SLA, NPS, AHT, etc.). Familiaridad con herramientas de CRM y plataformas de monitoreo (Zendesk, Salesforce, entre otras). Deseable experiencia con herramientas de control de calidad o grabación de llamadas. Conocimiento de productos financieros / bancarios (deseables) Hojas de Dominio de Excel o Google (tablas dinámicas, fórmulas, tableros). Conocimiento de herramientas como Zendesk, CRM, 3CX, entre otras. ## Additional Information Ofrecemos: * Bolsón de beneficios adicionales a los de ley. * Parqueo colaborativo. * Seguro de vida y gastos médicos. * Trabajar en una Fintech 100% guatemalteca que está en crecimiento * Ambiente agradable de trabajo. * Oportunidades de crecimiento. ¿Por qué unirte al equipo de Vana? Trabajamos con pasión. Rendimos con excelencia. Somos transparentes. Somos creativos y curiosos. Nos adueñamos de nuestro trabajo para ser eficientes.", "summaryDescription" : "QA - Lending Operations & Customer Service at Vana. Skills: Quality Assurance, Customer Service, Process Improvement. Monitor and validate customer service flows. Monitor and validate systems", "postedDate" : "2026-06-15T17:18:07.880", "createdAt" : "2026-06-15T17:18:07.880", "lastUpdated" : "2026-06-16T10:58:10.601", "ingestTimestamp" : "2026-06-16T03:23:02.591", "mongoId" : "6a305f5ff292fd229cf7c12f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "Quality evaluation", "Customer support metrics", "Quality Assurance", "Customer Service", "Process Improvement", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Financial products", "Banking products", "Zendesk", "Salesforce", "CRM", "3CX" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "68e6b1db70f0b99d58d66d2c", "title" : "Support Engineer IV", "company" : "Amazon. com Services LLC", "industry" : "Corporate Operations, Support Engineering, no business category", "salary" : { "min" : 131269.0, "max" : 158200.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Westborough, Massachusetts, USA", "locations" : [ "Westborough, Massachusetts, USA" ], "timestamp" : "2026-06-15T07:49:02.638", "fingerprint" : "0f64be9449e3c24c2da53dc6afa179c028868da5e99aec169bee55776abbf8f4", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3102527/apply", "externalId" : "8ffb493a-2a48-48c9-8583-f352b3bebed1", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Westborough", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.2694308,-71.6129907" } ], "locationText" : "Westborough, Massachusetts, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Master's degree", "experienceMinYears" : 1, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "PLC, VFD, EOAT, Robotic system components", "professionalSkills" : [ "Product knowledge", "Technical support", "Maintenance support", "Programming support", "Configuration support", "Troubleshooting" ], "hardSkillsList" : [ "Mechanical systems", "Electrical systems", "Control systems" ], "hardSkills" : [ { "name" : "Mechanical systems", "level" : "intermediate" }, { "name" : "Electrical systems", "level" : "intermediate" }, { "name" : "Control systems", "level" : "intermediate" } ], "majorSkills" : "Industrial automation, Controls engineering, Technical support", "majorSkillsList" : [ "Industrial automation", "Controls engineering", "Technical support" ], "coreResponsibilities" : "Develop SME product knowledge, Provide remote technical support, Assist local maintenance teams, Diagnose mechanical problems, Troubleshoot electrical problems, Troubleshoot control system problems, Guide standard repairs, Offer programming support, Offer configuration support, Maintain internal documentation, Update internal documentation, Document troubleshooting processes, Document repair activities, Document new issues, Document unique issues, Analyze new issues, Analyze unique issues, Deliver detailed reports, Manage multiple escalations, Resolve escalations, Participate in on-call rotation, Provide continuous support, Respond to critical issues", "teamCollaboration" : "Local maintenance teams; Engineering teams", "domainKnowledge" : "Industrial automation systems; Mechanical systems; Electrical systems; Control systems", "domainList" : [ "industrial-automation-systems", "mechanical-systems", "electrical-systems", "control-systems" ], "domainSpecificKnowledge" : [ "Industrial automation systems", "Mechanical systems", "Electrical systems", "Control systems" ], "communicationSkills" : "Detailed reports", "documentationSkills" : "Internal documentation; Troubleshooting processes; Repair activities", "problemSolvingSkills" : "Troubleshooting; Diagnosing problems; Analyzing issues", "specialRequirements" : "Domestic travel up to 50%, International travel up to 50%, 24/7 on-call rotation", "qualificationsBasic" : "Master's degree or foreign equivalent, One year experience, Bachelor's degree or foreign equivalent, Five years progressive post-baccalaureate experience, One year controls engineering or support, One year industrial experience, One year PLC, VFD, EOAT experience, One year integrated control experience, One year mechanical, electrical, control systems experience", "qualificationsPreferred" : "See job description, See position requirements", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Support Engineer IV Job Location: Westborough, Massachusetts Job Number: AMZ9523852 Position Responsibilities: Quickly develop a SME level of product knowledge. Provide remote technical support for escalated issues involving industrial automation systems. Assist local maintenance teams in diagnosing and troubleshooting mechanical, electrical, and control system problems and guide them through standard repairs. Offer programming and configuration support for new installations of critical system components. Ensure meticulous maintenance and continuous updating of internal documentation repositories, detailing all troubleshooting processes and repair activities. Document and analyze new or unique issues encountered in the field, delivering detailed reports to engineering teams for further investigation and resolution. Efficiently manage multiple escalations simultaneously, ensuring timely and effective resolution in a fast-paced environment. Participate in a 24/7 on-call rotation to provide continuous support and ensure rapid response to critical issues as they arise. Position Requirements: Master's degree or foreign equivalent degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering or a related field and one year of experience in the job offered or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): (1) working in a controls engineering or support role; (2) in industrial automation; (3) with PLC’s, VFD’s, EOAT’s, or related robotic system components, and with integrated control architectures; and (4) working with mechanical, electrical, and control systems. Domestic and international travel up to 50% to perform role responsibilities may be required. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $131,269/year to $158,200/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000 Basic Qualifications: Position Requirements: Master's degree or foreign equivalent degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering or a related field and one year of experience in the job offered or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): (1) working in a controls engineering or support role; (2) in industrial automation; (3) with PLC’s, VFD’s, EOAT’s, or related robotic system components, and with integrated control architectures; and (4) working with mechanical, electrical, and control systems. Domestic and international travel up to 50% to perform role responsibilities may be required.#0000 Preferred Qualifications: Please see job description and the position requirements above. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Support Engineer IV at Amazon. com Services LLC. Skills: Industrial automation, Controls engineering, Technical support. Develop SME product knowledge. Provide remote technical support", "postedDate" : "2026-06-13T11:50:58.512", "createdAt" : "2026-06-13T11:50:58.512", "lastUpdated" : "2026-06-15T07:49:02.638", "ingestTimestamp" : "2026-06-13T11:50:58.512", "mongoId" : "68e6b1db70f0b99d58d66d2c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3102527/apply", "salaryAnnualMin" : 131269, "salaryAnnualMax" : 158200, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Mechanical systems", "Electrical systems", "Control systems", "Industrial automation", "Controls engineering", "Technical support", "Product knowledge", "Maintenance support", "Programming support", "Configuration support", "Troubleshooting", "Industrial automation systems" ], "skillCount" : 12, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a30578df292fd229cf3b2c9", "title" : "Finance Operations Associate Director, Global Commercial", "company" : "WPP Media", "industry" : "Media", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director in the Media industry in London, UK, adjusted for seniority and company size." }, "location" : "London, England, United Kingdom", "locations" : [ "London", "England", "United Kingdom" ], "timestamp" : "2026-06-16T10:51:44.512", "fingerprint" : "8de797e15dd768ce541f30a07583860e453f3e263d8b259f61798fff202677c2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/wppmedia/jobs/5256642008", "externalId" : "5256642008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.  WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com. 10386 - Finance Operations Associate Director, Global Commercial Role Summary and Impact Team overview WPP Media, part of WPP plc (FTSE and NASDAQ listed), is a leading global media investment group with over 40,000 employees operating in over 60 countries. Our client-facing media agencies include EssenceMediacom, Mindshare, T&Pm, and Wavemaker. The Global Commercial team plays a crucial role in driving the financial and operational success of WPP Media's international client accounts. We manage contract negotiations, revenue forecasting, profitability analysis, and contract compliance while supporting profitable growth. The team collaborates closely with internal stakeholders, including client teams and finance, as well as external partners such as our clients' media and procurement teams. Role Overview Act as the dedicated FinOps Lead for Amazon and OpenDoor. Responsibilities span billing and reconciliation, hubbing arrangements, FX and tax treatment, reporting and audit support, alongside day-to-day engagement with the Amazon Operations Lead on both commercial and operational matters. The role reports to the Finance Operations Director and works alongside the Finance Operations Manager who provides analytical and operational support across the account. Key Responsibilities Client Relationship and Single Point of Contact · Serve as the single coordinated counterpart for the Amazon Operations Lead client to cover their commercial and finance operations queries, streamlining the flow of information so they have one singular point of contact. · Lead the FinOps bi-weekly client cadence covering agenda setting, action management and escalation handling, ensuring SLA compliance on issue resolution, handling issues end-to-end where required. Commercial Interface and FinOps Integration · Work closely with the dedicated OpenDoor Commercial team, comprising a Senior Director, Associate Director and Senior Analyst, who retain ownership of commercial management and contract administration, to ensure consistency and appropriate resolution of issues between the two functions. Finance Operations and Billing · Own complex hub billing arrangements across multiple jurisdictions, ensuring accurate treatment of withholding tax, sales tax and FX exposure for Amazon and OpenDoor. · Manage PO processes, invoice register administration, approval workflows and reconciliation of central buys back to the local markets. Reporting, Analysis and Forecasting · Maintain and optimise budget, forecast and billing variance reporting for the account, surfacing financial performance insight to internal stakeholders and the client. · Develop and refine reporting templates and automation initiatives, ensuring consistency across markets and reducing manual handling. Controls, Compliance and Team Support · Establish and maintain internal controls and risk assessments across the account, supporting audit cycles and SOX evidence requirements where applicable. · Direct the Finance Operations Manager on Amazon and OpenDoor workstreams and partner with the Director on process design, system integration and best practice rollout. Skills & Experience Strong commercial acumen combined with technical finance operations expertise across hub billing, multi-currency FX, withholding tax and VAT. Proven ability to manage senior client relationships independently, handling complex and sensitive conversations with confidence. Experience interpreting and applying contract terms in client-facing roles, with working knowledge of MSA structures and audit clauses. Strong stakeholder management across internal teams, local markets and client procurement and finance counterparts. Continuous improvement mindset with experience leading automation and process redesign initiatives. Effective project management with the ability to operate across overlapping workstreams in a fast-paced environment. Ability to work autonomously with awareness of wider business context and approval processes. Capacity to direct junior staff and provide constructive feedback while remaining hands-on across the operational detail. Qualifications Professional accounting qualification or equivalent practical experience. Progressive experience spanning commercial management and finance operations, ideally with exposure to both disciplines in a single role. Media agency experience is highly desirable. Experience working with major e-commerce, retail or technology clients is preferable. Demonstrated experience interpreting and applying contract terms in a client-facing role. Advanced proficiency in Excel including financial modelling, variance analysis and data manipulation. Life at WPP Media & Benefits Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country. Please note this is a UK based role and requires individuals to have the right to work in this location Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.  #LI-Promoted Please read our Privacy Notice for more information on how we process the information you provide.", "summaryDescription" : "Finance Operations Associate Director, Global Commercial at WPP Media", "postedDate" : "2026-06-15T23:26:55.625", "createdAt" : "2026-06-15T23:26:55.625", "lastUpdated" : "2026-06-16T10:51:44.512", "ingestTimestamp" : "2026-06-15T23:26:55.625", "mongoId" : "6a30578df292fd229cf3b2c9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "69c94a759bc74574cbbb3eea", "title" : "Support Engineer IV", "company" : "Amazon. com Services LLC", "industry" : "Corporate Operations, Support Engineering, no business category", "salary" : { "min" : 90400.0, "max" : 158200.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Malvern, Pennsylvania, USA", "locations" : [ "Malvern, Pennsylvania, USA" ], "timestamp" : "2026-06-15T03:54:48.867", "fingerprint" : "923255699016a2c745516d998590c3ae4e740e900be193a3569ff2b0fd266fe8", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3194634/apply", "externalId" : "82d4406e-4732-4977-bff3-d509204de2cf", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Malvern", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.0362020,-75.5138959" } ], "locationText" : "Malvern, Pennsylvania, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Linux, Windows, MySQL, Oracle, PostgreSQL, MS-SQL, DynamoDB, Redis, MongoDB, Cassandra, DNS, TCP/IP, BGP, Load Balancing, IPSEC, SSL VPN, Hypervisors, VMware, Xen, C++, Java, C#, .NET, Node.js, PHP, Python, Ruby, Chef, Puppet, Git, Perforce, SVN, TFVC", "professionalSkills" : [ "Cloud architecture", "Performance troubleshooting" ], "hardSkillsList" : [ "Troubleshooting techniques", "Data workflow management" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Troubleshooting techniques", "level" : "intermediate" }, { "name" : "Data workflow management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "AWS cloud architecture, Performance troubleshooting, DevOps", "majorSkillsList" : [ "AWS cloud architecture", "Performance troubleshooting", "DevOps" ], "coreResponsibilities" : "Provide technical support, Handle customer issues via phone, chat, email, Apply advanced troubleshooting techniques, Provide unique solutions for customer problems, Work with development teams, Establish end-to-end service support, Improve end-to-end service support, Drive customer communication during critical events, Write tutorials, Create how-to videos, Write technical articles, Assist customers on AWS cloud architecture, Assist customers on migration, Assist customers on troubleshooting performance issues, Mentor junior support engineers", "teamCollaboration" : "Work with development teams", "domainKnowledge" : "AWS cloud architecture; NoSQL technologies; ETL tools; Network administration; Virtualization", "domainList" : [ "aws-cloud-architecture", "nosql-technologies", "etl-tools", "network-administration", "virtualization" ], "domainSpecificKnowledge" : [ "AWS cloud architecture", "NoSQL technologies", "ETL tools", "Network administration", "Virtualization" ], "toolProficiency" : [ "Chef", "Puppet", "Git", "Perforce", "SVN", "TFVC" ], "communicationSkills" : "Customer communication", "documentationSkills" : "Write tutorials; Write technical articles", "problemSolvingSkills" : "Troubleshooting complex performance issues", "qualificationsBasic" : "Bachelor's degree or foreign equivalent, 1 year experience in job offered or related occupation, 3 years experience as equivalent to Bachelor's degree, 1 year experience in Linux or Windows systems, 1 year experience in database administration (MySQL, Oracle, PostgreSQL, MS-SQL), 1 year experience with NoSQL technologies (DynamoDB, Redis, MongoDB, Cassandra), 1 year experience with ETL tools, 1 year experience in Network administration (DNS, TCP/IP, BGP, Load Balancing, IPSEC, SSL VPN), 1 year experience with Virtualization (Hypervisors, VMware, Xen), 1 year experience with programming languages (C++, Java, C#, .NET, Node.js, PHP, Python, Ruby), 1 year experience with Chef/Puppet, 1 year DevOps background, Demonstrated knowledge of Git, Perforce, SVN, or TFVC", "qualificationsPreferred" : "See job description and position requirements", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Support Engineer IV Job Location: Malvern, Pennsylvania Job Number: AMZ10035292 Position Responsibilities: Provide technical support, including fielding and handling customer issues via phone, chat, and email. Apply advanced troubleshooting techniques to provide unique solutions for critical, highly complex, customer problems that span multiple AWS services. Work with development teams to establish and improve end-to-end service support. Drive customer communication during critical events. Write tutorials, how-to videos, and other technical articles for the AWS customer community and internal training. Assist customers on a wide variety of topics, including AWS cloud architecture, migration and troubleshooting complex performance issues. Mentor junior support engineers. 40 hours / week, 8:00am-5:00pm, Salary Range $90,400/year to $158,200/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000 Basic Qualifications: Position Requirements: Bachelor's degree or foreign equivalent degree in Computer Science, Information Science, Information Technology, Engineering, Mathematics, Physics, or a related field and one year of experience in the job offered or a related occupation. Employer will accept three years of experience as equivalent to the Bachelor's degree and one year of experience. Must have one year of experience in the following skill(s): (1) Linux or Windows systems administration; and (2) at least one of the following: (i.) database administration in MySQL, Oracle, PostgreSQL, MS-SQL, or MariaDB; (ii.) working with one of the following NoSQL technologies (DynamoDB, Redis, MongoDB, or Cassandra), and ETL tools in managing data workflow jobs; (iii.) Network administration (DNS, TCP/IP, BGP, Load Balancing, software-based IPSEC, SSL-based VPN solutions), and Virtualization (Hypervisors, VMware, or Xen); (iv.) working with one of the following programming languages (C++, Java, C#, .NET, Node.js, PHP, Python, or Ruby); or (v.) Chef/Puppet experience or DevOps background and demonstrated knowledge of Git, Perforce, SVN, or TFVC.#0000 Preferred Qualifications: Please see job description and the position requirements above. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Support Engineer IV at Amazon. com Services LLC. Skills: AWS cloud architecture, Performance troubleshooting, DevOps. Provide technical support. Handle customer issues via phone, chat, email", "postedDate" : "2026-06-13T09:09:00.684", "createdAt" : "2026-06-13T09:09:00.684", "lastUpdated" : "2026-06-15T03:54:48.867", "ingestTimestamp" : "2026-06-13T09:09:00.684", "mongoId" : "69c94a759bc74574cbbb3eea", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3194634/apply", "salaryAnnualMin" : 90400, "salaryAnnualMax" : 158200, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Troubleshooting techniques", "Data workflow management", "Mentoring", "AWS cloud architecture", "Performance troubleshooting", "DevOps", "Cloud architecture", "NoSQL technologies", "ETL tools", "Network administration", "Virtualization", "Chef", "Puppet", "Git", "Perforce", "SVN", "TFVC" ], "skillCount" : 17, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2598a074d8ee00a01a3d92", "title" : "HCI Operations Support Associate", "company" : "Hyundai Capital America", "salary" : { "min" : 52000.0, "max" : 71000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Associate in Financial Services in Irvine, CA, adjusted for company size and industry." }, "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "
Headquarters 1 (HCA_HQ1)
3161 Michelson Dr. Ste 1900
Irvine, 92612

" ], "timestamp" : "2026-06-16T00:42:56.081", "fingerprint" : "16b4ccc68fe4472734854814eb3d65c70ae43cea92339d3fdd50379cf225c568", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=117145", "externalId" : "117145", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Associate", "remoteFriendly" : false, "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for: · Medical, dental, and vision plans with no-cost and low-cost options · Annual employer HSA contribution · 401(k) matching and immediate vesting · Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level: o Associate / Sr. Associate: $350 o Manager / Sr. Manager: $600 o Director: $800 o Executive Director: $900 o VP or Above: $1,000 · 100% employer-paid life and disability insurance · No-cost health and wellbeing programs, including a gym benefit · Six weeks of paid parental leave · Paid Volunteer Time Off, plus a company donation to a charity of your choice What to Expect The HCI Operations Support Associate will provide operational and data support to vendors partners, OEM/ HCA, Field Team, and Dealers across all brands (Hyundai/Genesis/Kia). This position is responsible for supporting stakeholders on day-to-day operations pertaining to data / IT integrations, contract originations, claims/cancellations processing, and operational reporting What You Will Do 1. Support day-to-day management of all HCI programs (across all brands): · Manage and track production support requests to ensure accountability and adherence to SLAs · Ensure daily data files between HCI, OEM, and vendor partners are delivered/received on a timely and accurate basis · Review/analyze business data to recommend process improvements and/or necessary risk-mitigation controls · Monitor system uptime and availability during critical month-end periods · Assist with internal and external audit/compliance requests by compiling/reviewing required data or business documentation; summarizing findings and/or remediation plans; and preparing status reports · Participate in regular business development meetings with vendors · Support preparation of management presentations and/or reporting (e.g. dashboards / scorecards) that highlight operational performance and metrics · Communicate status of critical projects / production items to internal stakeholders and vendors · Analyze current operations and system integrations between HCI, OEM and vendors to identify best practices and/or opportunities for optimization · Conduct/Support training on operational systems or processes (e.g. Claims Portal, OBIEE/Tableau Reporting, Salesforce, etc.) 2. Assist with project management activities to support MBODs and strategic HCI initiatives, including drafting business cases, identifying benefits/deliverables, defining project timelines, gathering requirements, and/or leading QA/UAT efforts 3. Maintain repository of policies & procedures by assisting with development and updating of program materials, process flows, communication bulletins, training materials, and/or standard operating procedure What You Will Bring · Minimum 2–4 years related experience. · Bachelor’s degree required. · Proficient PC skills using Microsoft Word, Power Point, Excel, Access, Visio, Projects, Teams · Demonstrated ability to write queries, analyze data, and build reporting/dashboards to summarize business trends. · Proven organizational and planning skills with excellent verbal and written communication skills · Client service driven with excellent relationship management skills · Ability to effectively collaborate with and present to diverse groups both internal (Hyundai) and external (vendors) · Team oriented, but able to work independently and manage multiple tasks in a fast-paced environment · Self-directed and results-oriented · Business Process Management (BPM) a plus · Reporting Software experience preferred (JIRA, Confluence, Tableau, OBIEE, SAS, or Workbench etc.). · 1-2 years related auto/finance industry experience (Credit, Funding, F&I Products, Dealer Operations, etc.) a plus Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-California-Irvine", "summaryDescription" : "HCI Operations Support Associate at Hyundai Capital America", "createdAt" : "2026-06-14T19:42:51.432", "lastUpdated" : "2026-06-16T00:42:56.081", "ingestTimestamp" : "2026-06-14T19:42:51.432", "mongoId" : "6a2598a074d8ee00a01a3d92", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 71000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "68c2e436f8b1b0376634c806", "title" : "Support Engineer IV", "company" : "ADCI HYD 13 SEZ", "industry" : "Systems, Quality, Security Engineering, Support Engineering, transportation and logistics", "salary" : { "min" : 1750000.0, "max" : 2750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the 2024-2025 market data for a Support Engineer IV in Hyderabad, India, with adjustments for mid-seniority level and the technology industry." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-15T02:43:11.186", "fingerprint" : "1a0df52f5a7f523cce150ed5ece645a1feb769f7f0bfaae8a6fff3bee71f724a", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3073139/apply", "externalId" : "40b76b64-8a10-4748-8ebe-20af56a8b683", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Perl, Ruby, Java, SQL, Python, NET, C#", "professionalSkills" : [ "System design", "Application support" ], "hardSkillsList" : [ "Software maintenance", "Configuration management", "Automation" ], "hardSkills" : [ { "name" : "Software maintenance", "level" : "intermediate" }, { "name" : "Configuration management", "level" : "intermediate" }, { "name" : "Automation", "level" : "intermediate" } ], "majorSkills" : "DevOps, Application support, Troubleshooting", "majorSkillsList" : [ "DevOps", "Application support", "Troubleshooting" ], "coreResponsibilities" : "Troubleshoot production software issues, Diagnose production software issues, Fix production software issues, Develop monitoring solutions, Perform software maintenance, Perform configuration, Implement fixes for code, Perform SQL queries, Update technical challenges, Track technical challenges, Resolve technical challenges, Work with development teams, Improve applications built, Conduct technical mitigations, Conduct deep dives, Find cause of issues, Find corrective actions, Work with technical teams, Ensure design is effective, Complement custom applications, Build proactive detection mechanisms, Report dip in software performance, Build efficient metrics, Build monitors, Build alarms, Build tools, Build automations, Optimize the system, Simplify processes", "teamCollaboration" : "Development teams; Technical teams; IT Support groups", "projectManagementSkills" : [ "Agile", "Scrum" ], "domainKnowledge" : "Amazon Transportation Technology; Distributed systems; Enterprise applications; Cloud stacks", "domainList" : [ "amazon-transportation-technology", "distributed-systems", "enterprise-applications", "cloud-stacks" ], "domainSpecificKnowledge" : [ "Amazon Transportation Technology", "Distributed systems", "Enterprise applications", "Cloud stacks" ], "documentationSkills" : "Documenting findings; Documentation of systems", "problemSolvingSkills" : "Troubleshooting; Root cause analysis; Identify problems; Implement solutions; Detect outages; Prevent outages; Prioritize projects; Make sound judgments", "outcomesObjectives" : "Improve customer experience; Get right things done", "qualificationsBasic" : "4+ years software development, 4+ years technical support, Experience scripting modern languages, Experience troubleshooting technical systems, Experience in agile/scrum, Experience troubleshooting and documenting, Experience operating distributed systems", "qualificationsPreferred" : "Knowledge of distributed applications, Knowledge of enterprise applications, Knowledge of UNIX/Linux operating system, Experience analyzing RESTful web API calls", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The REALM Team in Hyderabad is looking for a System Dev Engineer/DevOps who will act as first level support for all incoming production software application issues dealing with near 100+ different services in Amazon Transportation Technology. DevOps Engineer will be specializing in application support of WW Amazon transportation systems. Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups. Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, Java), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems. The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. Key job responsibilities * As a Support/DevOps Engineer you will: * Play vital role in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements * Directly work with development teams to improve the applications built by conducting technical mitigations and deep dives on reported issues to find the cause and corrective actions * Work with our other technical teams to ensure the design is effective and complements of our in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS * Work on proactive detection mechanism to report dip in software performance by building efficient metrics/monitors/alarms using our in house tools * Build tools and automations to optimize the system, simplify processes, etc. Basic Qualifications: - 4+ years of software development, or 4+ years of technical support experience - Experience scripting in modern program languages - Experience troubleshooting and debugging technical systems - Experience in agile/scrum or related collaborative workflow - Experience troubleshooting and documenting findings - Experience operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets Preferred Qualifications: - Knowledge of distributed applications/enterprise applications - Knowledge of UNIX/Linux operating system - Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Support Engineer IV at ADCI HYD 13 SEZ. Skills: DevOps, Application support, Troubleshooting. Troubleshoot production software issues. 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Alexa Shopping team owns multiple workflows and services to champion the purchase experiences for Alexa customers. The Support Engineering team provides production engineering support. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. We also work to help with software product release coordination and deployment. This job requires you to quickly ramp up and work on disparate and overlapping tasks that will define your success. Key job responsibilities Some of the key job functions: • Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services • Software deployment support in staging and production environments • Develop tools to aid operations and maintenance • System and Support status reporting • Ownership of one or more purchase experience CXs or components • Customer notification and workflow coordination and follow-up to maintain service level agreements • Work with multiple teams for handing-off or taking over active support issues and creating a team specific knowledge base and skill set • Problem-solving and passion for operational excellence • Must be able to prioritise, follow-through with detail-orientation independently • Good verbal and written communication skills Basic Qualifications: - 4+ years of software development experience - Experience scripting in modern program languages - Experience troubleshooting and debugging technical systems - Experience in agile/scrum or related collaborative workflow - Experience troubleshooting and documenting findings Preferred Qualifications: - Knowledge of distributed applications/enterprise applications - Experience analyzing and troubleshooting RESTful web API calls - Experience scripting in modern programming languages Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Support Engineer IV at ADCI. Skills: Production support, Troubleshooting, Software deployment. Provide support of tickets. Perform troubleshooting tasks", "postedDate" : "2026-06-13T02:41:12.764", "createdAt" : "2026-06-13T02:41:12.764", "lastUpdated" : "2026-06-15T01:54:31.737", "ingestTimestamp" : "2026-06-13T02:41:12.764", "mongoId" : "693072a870f0b99d58ffb801", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3134140/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Troubleshooting tasks", "Software deployment", "System reporting", "Status reporting", "Prioritise", "Follow-through", "Detail-orientation", "Production support", "Troubleshooting", "Production engineering", "Operational excellence", "Agile", "Scrum", "Shopping experiences", "Purchase experiences" ], "skillCount" : 15, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c7fce74d8ee00a0956642", "title" : "Digital Banking Support Representative", "company" : "Climate First Bank", "industry" : "Banking", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a mid-seniority Digital Banking Support Representative in the United States, adjusted for the banking industry and remote work." }, "location" : "United States - Remote", "locations" : [ "United States - Remote" ], "timestamp" : "2026-06-16T04:56:29.717", "fingerprint" : "5b3d73ddac732c57b95a9560f86889cc52fb7e8c88a4f2ad5b47da2eaa9ce1cb", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/climatefirstbank/jobs/4283884009", "externalId" : "4283884009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "coreResponsibilities" : "Manage customer relationships, Ensure customer retention, Drive customer satisfaction, Maximize customer value realization", "domainKnowledge" : "Digital banking", "domainList" : [ "digital-banking" ], "domainSpecificKnowledge" : [ "Digital banking" ], "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are changing FINANCE to finance CHANGE! At Climate First Bank, we’re redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services—including solar, residential, commercial, ESOP Banking, Structured Finance and SBA loans—all designed to power a better future. We’re proud to be a Certified B Corporation, a member of 1% for the Planet, and part of the Global Alliance for Banking on Values (GABV), reflecting our deep commitment to sustainability, transparency, and ethical banking. With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we’re proving that banking can be a force for good. We don’t just support environmental and social causes—we’re built on them. Under our Holding Company, Climate First Bancorp, we are also powered by OneEthos. OneEthos operates at the intersection of fintech and traditional banking to expand access to inclusive, values-driven financial services. Regulated by the Federal Reserve Bank, it equips Community Banks, Credit Unions, CDFIs, and Green Banks with ethical lending tools—especially in climate finance and solar lending. Join the Movement We’re seeking driven, mission-aligned individuals ready to make an impact. If you’re passionate about sustainability, thrive in a fast-paced, results driven environment, and want to be part of something bigger, you will feel right at home. Our team is one of goal-setters, go-getters, problem solvers, thought leaders, and changemakers. We celebrate wins, tackle challenges head-on, and push boundaries. Fueled by purpose, we thrive where perseverance and passion turn ambitious goals into reality. Thrive at Climate First Bank At Climate First Bank, we’re investing in your future. We offer a comprehensive, people-first benefits package that supports your health, finances, and work-life balance. Compensation — In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. Actual compensation is based on industry salary ranges, internal salary structures, experience, skills and other job-related factors. Health Coverage — 100% employer-paid for employees; employer contribution for dependents by Us Medical, Dental Eastern Standard Hours. Occasional U. S. travel for company events. Tobacco-Free employer. All employees must affirm to be non-smokers or affirm commitment to cessation within 90-days of offer acceptance. Sustained standing and sitting, frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor, occasional lifting up to 20 lbs. The Hiring Process: Applications must be submitted through the official application link. Resumes sent via other channels may be delayed or bypassed. Processing times may vary. Candidates selected to move forward will be contacted by the hiring team. Our process follows the Topgrading Methodology — we hire A-Players through a structured, transparent process that includes: Cognitive and personality assessments An application form spanning your full education and work history 3 conversation stages with key team members- get to know us! Credit and background checks conducted before the final interview Final Step: Connect us with former mentors and managers of our choice for reference chats. We do not offer visa sponsorship and will not pursue candidates without valid work authorization Equal Opportunity Statement: At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans E-Verify Statement: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U. S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9", "summaryDescription" : "Digital Banking Support Representative at Climate First Bank. Manage customer relationships. Ensure customer retention", "postedDate" : "2026-06-14T19:10:43.624", "createdAt" : "2026-06-14T19:10:43.624", "lastUpdated" : "2026-06-16T04:56:29.717", "ingestTimestamp" : "2026-06-14T19:10:43.624", "mongoId" : "6a2c7fce74d8ee00a0956642", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Digital banking" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b7174d8ee00a091276a", "title" : "Lending Manager", "company" : "LHV Bank", "industry" : "Banking", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager Lending Manager in Manchester, United Kingdom, adjusted for the banking industry and company size." }, "location" : "Manchester, England, United Kingdom", "locations" : [ "Manchester", "England", "United Kingdom" ], "certifications" : [ "ACIB" ], "timestamp" : "2026-06-16T01:51:04.888", "fingerprint" : "084f31ca23027824918186348444f998180458961382aa9f3e945591881e77ca", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/lhvuk/jobs/4871479101", "externalId" : "4871479101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, England, United Kingdom", "experienceLevel" : "Manager", "technicalSkills" : "Microsoft PowerPoint, Microsoft Excel, Microsoft Word", "professionalSkills" : [ "Relationship management", "Credit analysis", "Portfolio management" ], "hardSkillsList" : [ "Financial analysis", "Credit reporting" ], "hardSkills" : [ { "name" : "Financial analysis", "level" : "intermediate" }, { "name" : "Credit reporting", "level" : "intermediate" } ], "majorSkills" : "Lending, Relationship management, Credit risk", "majorSkillsList" : [ "Lending", "Relationship management", "Credit risk" ], "coreResponsibilities" : "Develop & promote LHV’s reputation, Support delivery of strategic objectives, Retain clients, Deal with day to day enquires, Maintain commercial approach, Drive lending pipeline, Maintain primary relationship with solicitors, Support prospective customers with onboarding, Capture KYB and KYC information, Write detailed Credit reports, Analyze complex cases, Develop appropriate solutions, Establish working relationship with Credit team, Monitor account portfolios, Manage overall credit risks, Manage irregular performance, Attract customer relationships, Develop customer relationships, Maintain customer relationships, Drive continuous improvement, Build long-lasting relationships, Manage the pipeline, Manage the diary, Ensure smoothest customer journeys, Communicate effectively, Ensure regulatory adherence, Ensure risk adherence", "teamCollaboration" : "Work collaboratively with pod team; Work collaboratively with solicitors", "domainKnowledge" : "SME market; Financial crime control; KYB; KYC; Credit policy", "domainList" : [ "sme-market", "financial-crime-control", "kyb", "kyc", "credit-policy" ], "domainSpecificKnowledge" : [ "SME market", "Financial crime control", "KYB", "KYC", "Credit policy" ], "toolProficiency" : [ "Microsoft PowerPoint", "Microsoft Excel", "Microsoft Word" ], "communicationSkills" : "Communicate effectively", "documentationSkills" : "Credit report writing", "continuousLearning" : "Opportunities to learn; Opportunities to grow; Opportunities to progress professionally", "specialRequirements" : "2-3 days a week in office", "outcomesObjectives" : "Delivery of income; Customer advocacy; Risk metrics", "qualificationsBasic" : "Proven relationship management support experience, Extensive credit report writing skills, Commercial awareness, Advanced Microsoft skills", "qualificationsPreferred" : "Banking qualification ACIB or equivalent, Experience working with Brokers and Intermediaries, Knowledge of Trading Business lending or Real Estate lending", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023. The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment. Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed-rate bonds for long-term savings, and debit cards. Customers can conveniently access these services through the LHV App, enabling secure account opening and management. We are currently seeking an experienced Lending Manager to join our Relationship Management Team in Manchester. The role will be to support the end-to end lending processes though the customer journey, from onboarding through to loan completion. Please note...This is a Manchester based role that will require you to be in our Manchester office 2-3 days a week. Key Responsibilities: Develop & promote LHV’s reputation as an active, creative lender in the SME market. Support the delivery of the strategic objectives including delivery of income, strong customer advocacy and risk metrics. To retain clients, dealing with day to day enquires and maintaining a strong commercial approach to the portfolio. Drive lending pipeline in a timely and effective way, working collaboratively with the wider pod team. Maintain solid and strong primary relationship with LHV’s solicitors and work collaboratively to deliver for our customers. Support prospective customers with the LHV onboarding process. This will include capturing all the Know Your Business (KYB) and Know Your Customer (KYC) information. Support writing detailed Credit reports (incl detailed financial analysis) on complex cases to develop appropriate solutions and establish a strong working relationship with the Credit team. Monitor account portfolios, managing the overall credit risks and any irregular performance in line with the Credit policy. Attract, develop and maintain strong customer relationships driving continuous improvement with a view to build long-lasting relationships. Manage the pipeline and diary, take responsibility for ensuring the smoothest of customer journeys communicating effectively throughout – you are organised and a self-starter. Ensure regulatory and risk adherence at all times, ensuring positive customer outcomes are at the forefront of how you operate. Required Skills: Proven relationship management /support experience within a Business / Commercial Bank environment Banking qualification ACIB or equivalent (desirable) Experience working with Brokers and other Intermediaries with access to SMEs Knowledge of EITHER Trading Business lending or Real Estate lending Extensive credit report writing skills and experience. A commercial awareness, in relation to the external competitive market but also the requirements and flexibility required of working within an SME organisation Advanced Microsoft skills – PowerPoint / Excel & Word Some of our benefits (only applicable to UK based roles not Internship programmes) Competitive salary &lots of opportunities to learn, grow and progress professionally. Open and inclusive culture. Hybrid working. Fantastic offices and great working environment. Vitality Health Plan (includes private health insurance, travel insurance, gym discounts) Health cash Plan (Medicash health plan Level 3) 6% employer pension contribution. Life assurance – 4 x salary. Income protection insurance – 75% 28 days holiday plus 3 additional days, & further days for various key life events as well as the opportunity to sell up to 5 days per calendar year. Swap public/bank holidays each year for alternative days that align with your personal, cultural, or religious observances. Enhanced family friendly and family forming policies. Access to a wide range of retail discounts. Team Socials.", "summaryDescription" : "Lending Manager at LHV Bank. Skills: Lending, Relationship management, Credit risk. Develop & promote LHV’s reputation. Support delivery of strategic objectives", "postedDate" : "2026-06-14T19:17:15.204", "createdAt" : "2026-06-14T19:17:15.204", "lastUpdated" : "2026-06-16T01:51:04.888", "ingestTimestamp" : "2026-06-14T19:17:15.204", "mongoId" : "6a2c6b7174d8ee00a091276a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Financial analysis", "Credit reporting", "Lending", "Relationship management", "Credit risk", "Credit analysis", "Portfolio management", "SME market", "Financial crime control", "KYB", "KYC", "Credit policy", "ACIB", "Microsoft PowerPoint", "Microsoft Excel", "Microsoft Word" ], "skillCount" : 16, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.98 }, { "id" : "696082a50937eae70e9c957a", "title" : "Systems Support Specialist IV", "company" : "Board of Pardons and Paroles", "industry" : "Government", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Systems Support Specialist IV in Austin, United States, adjusted for government industry and company size." }, "location" : "United States-Texas-AUSTIN", "locations" : [ "United States-Texas-AUSTIN" ], "timestamp" : "2026-06-15T08:02:37.114", "fingerprint" : "b394e9ae7f634e50b6eb470a96e15611bafe15266f6b4b0648b451f95185fb0f", "source" : "taleo", "language" : "en", "applyUrl" : "https://fa007.taleo.net/careersection/ex/jobdetail.ftl?job=18814", "externalId" : "18814", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "remoteFriendly" : false, "rawDescription" : "United States-Texas-AUSTIN", "summaryDescription" : "Systems Support Specialist IV at Board of Pardons and Paroles", "createdAt" : "2026-06-14T00:33:47.181", "lastUpdated" : "2026-06-15T08:02:37.114", "ingestTimestamp" : "2026-06-14T00:33:47.181", "mongoId" : "696082a50937eae70e9c957a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.9 }, { "id" : "6a2c8b7574d8ee00a0972def", "title" : "Commercial Associate", "company" : "Lendable", "industry" : "Growth & Analytics", "salary" : { "min" : 35000.0, "max" : 50000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Commercial Associate in London, UK, within the FinTech industry, adjusted for company size and full-time employment." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-15T10:12:22.630", "fingerprint" : "15963ddee897bd7c9d91455fcf0519429df32a3d0f44bb5b6a1f5e0cbfee0f3e", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/lendable/c558a1a3-fcd6-4ffc-b5ed-3e8ddfb76cbb/application", "externalId" : "c558a1a3-fcd6-4ffc-b5ed-3e8ddfb76cbb", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL, Python", "professionalSkills" : [ "Data analysis", "External relationship management", "Commercial modelling", "Analytics", "Channel performance tracking", "Partner relationship management", "Commercial decisions", "Customer acquisition costs", "Integration scoping", "Due diligence", "Market insights", "Product enhancements", "Funnel dynamics", "Compliance monitoring" ], "hardSkillsList" : [ "Data manipulation", "Data visualisation", "Commercial modelling" ], "hardSkills" : [ { "name" : "Data manipulation", "level" : "intermediate" }, { "name" : "Data visualisation", "level" : "intermediate" }, { "name" : "Commercial modelling", "level" : "intermediate" } ], "majorSkills" : "Partnerships, Data analysis, Revenue generation", "majorSkillsList" : [ "Partnerships", "Data analysis", "Revenue generation" ], "coreResponsibilities" : "Own launch of Zable car insurance, Own launch of Zable mobile, Manage partner relationships, Prepare analysis for decisions, Negotiate customer acquisition costs, Negotiate commissions with partners, Identify cost optimisations, Work cross functionally, Scope integrations, Complete due diligence, Drive projects forward, Track market changes, Bring insights to discussions, Own strategy for partner projects, Own execution for partner projects, Own marketing efforts, Own product enhancements, Assess partnership opportunities, Act on opportunities, Own customer acquisition funnel, Identify changes in funnel dynamics, Attribute changes at pace, Share insights with teams, First line ownership of due diligence, Monitor partner compliance", "teamCollaboration" : "Cross functional teams; Work closely with Product; Work closely with Data; Work closely with Credit; Work closely with Pricing; Work closely with Compliance", "domainKnowledge" : "Consumer finance; Car insurance; Mobile finance; Price comparison websites; Fintech", "domainList" : [ "consumer-finance", "car-insurance", "mobile-finance", "price-comparison-websites", "fintech" ], "domainSpecificKnowledge" : [ "Consumer finance", "Car insurance", "Mobile finance", "Price comparison websites", "Fintech" ], "toolProficiency" : [ "SQL", "Python" ], "communicationSkills" : "Presenting analysis", "problemSolvingSkills" : "Problem solving", "outcomesObjectives" : "Deliver results; Drive growth initiatives; Deliver business growth; Deliver tangible value", "qualificationsBasic" : "2-3+ years experience, Highly numerate and analytical, Proficient in manipulating data, Proficient in visualising data, Proficient in AI-assisted SQL, Proficient in Python, Proficient in commercial modelling, Communicator able to represent Lendable externally, Build trusted relationships internally", "qualificationsPreferred" : "Background in partnerships, Background in financial services", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "ABOUT LENDABLE Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: - One of the UK’s newest unicorns with a team of just over 700 people - Among the fastest-growing tech companies in the UK - Profitable since 2017 - Backed by top investors including Balderton Capital and Goldman Sachs - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. JOIN US IF YOU WANT TO 1. Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 2. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo 3. Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting ABOUT THE ROLE We’re looking for a strategic, data-driven Commercial Partnerships Associate to join the Growth team at Lendable. Focused on Zable’s upcoming new products including car insurance and mobile, you’ll play a central role in go to market of these products on price comparison websites, building the partner relationships that drive customer acquisition, and delivering analytics to guide product development. You don't need a background in partnerships or financial services, we care far more about how you think, how numerical you are, and whether you're genuinely curious about problems. You'll combine data analysis with external relationship management, take real ownership from early on, and work closely with Product, Data and Credit teams to deliver results in a fast-moving launch environment. You’ll be embedded within the growth team and will work closely with different teams at Lendable while being trusted to drive growth initiatives and handle your own projects independently. Team objectives - We are responsible for the growth of all Lendable and Zable products, delivering projects via our price comparison site partnerships or directly into the market. - The team asks ‘where are new customers?’, ‘what can I improve with my current channels’ conversion?’, ‘what are competitors doing on marketplaces?’, ‘Am I risking negative selection?’, ‘what is the next product or innovation to develop?’, and ‘Are my unit economics working?’. WHAT YOU’LL BE WORKING ON - You will own the launch of Zable car insurance and mobile on price comparison websites - from initial partner conversations through to integration, go live and on-going optimisation - Once live, take responsibility for channel performance: tracking volume, conversion and cost of acquisition at the partner level, identifying what’s driving changes and what to do about them - You will manage partner relationships across strategic and day-to-day activity, balancing focus on large strategic partners with incubating new exciting ideas and holding partners accountable to delivery milestones. - Prepare analysis to support commercial decisions: pulling the right data, forming a clear point of view, and presenting it in a way to keep moving forward - You will be trusted to negotiate customer acquisition costs and commissions with key partners, identifying areas for cost optimisations. - Work cross functionally with Product, Pricing, Data and Compliance to scope integrations, complete due diligence on new partners and drive projects forward - Keep track of what’s happening in mobile and insurance partner markets - new entrants, product changes, competitor moves - and bring those insights to internal discussions - The role progression includes gradually owning the full responsibility for strategy and execution of specific partner projects, marketing efforts or product enhancements that deliver business growth. YOUR EXPERIENCE - 2-3+ years’ experience in a commercial, consultancy, partnerships, analytical, business development, or account management role; ideally within financial services or a high-growth tech environment. - Highly numerate and analytical, proficient in manipulating and visualising data in AI-assisted SQL / Python, and using commercial modelling to inform decisions. - Strong communicator able to represent Lendable externally and build trusted relationships internally and externally. - Demonstrably uses AI tools to work better, whether that's automating repetitive tasks, speeding up analysis, improving written output, or finding faster routes to answers. We don't care which tools; we care that you've genuinely changed how you work because of them, not just experimented once or twice. - Outcome-driven and proactive: skilled at prioritising, independently driving projects, and managing work to deliver high-value results. - Comfortable contributing to a collaborative team, while thriving in a role where your individual performance and impact are directly visible. WHAT DOES SUCCESS LOOK LIKE 6 MONTHS AFTER JOINING? - You’ve launched Zable non credit products on price comparison websites, and are starting to generate volume - Formed strong working relationships with all of our key partners, placing Zable as the partner of choice for all analytics or innovation collaborations. - You are assessing new partnership opportunities on a regular basis, have a clear view on the partner pipeline and are acting on ones that deliver tangible value to the business. - Ownership of the customer acquisition funnel at the individual partner level; identifying changes in funnel dynamics and attributing them at pace, sharing insights with Risk, Pricing and Product teams to inform wider acquisition strategy - First line ownership of due diligence checks and ongoing compliance monitoring of Lendable partners through dedicated diligence exercises and mystery shopping. INTERVIEW PROCESS - 30-min introductory call with Talent team - 15min cognitive test - 60min in-person case study exercise with Head of Partnerships - Final round (in-person or virtual): - Head of Partnerships - Commercial MD and Insurance or Mobile MDs LIFE AT LENDABLE - Winning team: the opportunity to scale up one of the world’s most successful fintech companies - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls - Health coverage: support for your physical and mental wellbeing, including private health cover - Retirement & savings: long-term financial wellbeing through retirement savings plans - Employee referral programme: earn a competitive bonus when you refer successful new team members - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. Check out our blog https://blog.lendable.co.uk/!", "summaryDescription" : "Commercial Associate at Lendable. Skills: Partnerships, Data analysis, Revenue generation. Own launch of Zable car insurance. Own launch of Zable mobile", "createdAt" : "2026-06-14T09:26:08.693", "lastUpdated" : "2026-06-15T10:12:22.630", "ingestTimestamp" : "2026-06-14T09:26:08.693", "mongoId" : "6a2c8b7574d8ee00a0972def", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Data manipulation", "Data visualisation", "Commercial modelling", "Partnerships", "Data analysis", "Revenue generation", "External relationship management", "Analytics", "Channel performance tracking", "Partner relationship management", "Commercial decisions", "Customer acquisition costs", "Integration scoping", "Due diligence", "Market insights", "Product enhancements", "Funnel dynamics", "Compliance monitoring", "Consumer finance", "Car insurance", "Mobile finance", "Price comparison websites", "Fintech", "SQL", "Python" ], "skillCount" : 25, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca8f674d8ee00a09c4fa8", "title" : "Structured Finance & Loan/Lending Operations Associate", "company" : "Delta Capita", "industry" : "Post Trade Services", "salary" : { "min" : 850000.0, "max" : 1300000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Junior Structured Finance & Loan/Lending Operations Associate in Bangalore, India, with mid-level experience, adjusted for the financial services industry and company size." }, "location" : "Bangalore, Karnātaka, India", "locations" : [ "Bangalore, Karnātaka, India" ], "timestamp" : "2026-06-15T11:18:47.076", "fingerprint" : "5b68ed0ed64a06e306fcbb2d734325ca118d516299df05c5ae4d39c1f9177f17", "source" : "recruitee", "language" : "en", "applyUrl" : "https://careersdeltacapita.recruitee.com/o/structured-finance-loanlending-operations-associate/c/new", "externalId" : "2638998", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangalore", "state" : "Karnātaka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bangalore, Karnātaka, India", "employmentType" : "FULL_TIME", "minimumEducation" : "bachelor's degree", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Excel, Microsoft Office", "professionalSkills" : [ "Loan Operations", "Lending Operations", "Portfolio servicing" ], "hardSkillsList" : [ "Borrowing base administration", "Concentration limit monitoring" ], "hardSkills" : [ { "name" : "Borrowing base administration", "level" : "intermediate" }, { "name" : "Concentration limit monitoring", "level" : "intermediate" } ], "majorSkills" : "Structured Finance, Loan Operations", "majorSkillsList" : [ "Structured Finance", "Loan Operations" ], "coreResponsibilities" : "Support Residential Mortgage Trading, Support Commercial Real Estate, Support Structured Finance, Support Loan Trading businesses, Manage processing of Borrowings, Manage processing of Repayments, Manage processing of Rollovers, Manage processing of Conversions, Manage commitment reductions, Book loan trades, Settle loan trades, Review operational exceptions, Resolve operational exceptions, Investigate transactional issues, Resolve transactional issues, Communicate daily across Agent Banks, Communicate daily across Borrowers, Communicate daily across Lenders, Communicate daily across Internal stakeholders, Maintain operational controls, Maintain risk management standards", "teamCollaboration" : "Works closely with Sales & Trading; Works closely with Revenue Desks; Works closely with Treasury; Works closely with Legal; Works closely with Compliance; Works closely with Controllers; Works closely with Technology", "domainKnowledge" : "Structured finance loans; Loan lifecycle management; Residential Mortgage Trading; Commercial Real Estate; Loan Trading", "domainList" : [ "structured-finance-loans", "loan-lifecycle-management", "residential-mortgage-trading", "commercial-real-estate", "loan-trading" ], "domainSpecificKnowledge" : [ "Structured finance loans", "Loan lifecycle management", "Residential Mortgage Trading", "Commercial Real Estate", "Loan Trading" ], "specialRequirements" : "Transportation will be provided", "qualificationsBasic" : "Bachelor's degree, 4-5 years financial services experience, Loan Operations/Lending Operations experience, Excel and Microsoft Office skills, Cash and applicable law knowledge", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Associate level role within Warehouse Team supporting Structured Finance and Loan Operations activities. The function works closely with Sales & Trading, Revenue Desks, Treasury, Legal, Compliance, Controllers & Technology. ## Requirements Mode: 5 days from office (Transportation will be provided) The team manages the full lifecycle of warehouse and structured finance loans, including: * Loan commitments * Trade booking * Trade settlement * Funding activities * Scheduled payments * Paydowns * Borrowing base administration * Concentration limit monitoring * Ongoing portfolio servicing Key Responsibilities Support Residential Mortgage Trading, Commercial Real Estate, Structured Finance, and Loan Trading businesses Managed processing of Borrowings, Repayments, Rollovers, Conversions and commitment reductions Book and settle loan trades Review and resolve operational exceptions Investigate and resolve transactional issues Communicate daily across Agent Banks, Borrowers, Lenders & Internal stakeholders Maintain operational controls and risk management standards. Candidate Profile Required: Bachelor's degree. Minimum 4-5 years of financial services experience including Loan Operations/Lending Operations Strong Excel and Microsoft Office skills. Cash and wire reconciliation experience. Strong analytical and organizational skills. Preferred : Warehouse Lending experience. Commercial Lending experience. Structured Finance experience. Loan Operations experience. Accounting knowledge. Asset Servicing and Settlement experience. How We Work: Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. This is a permanent, full-time position located in Bangalore. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. Who We Are: Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services. Our 3 offerings are: · Managed Services · Consulting & Solutions · Technology To know more about Delta Capita and our culture click here: [Working at DC - Delta Capita](https://www.deltacapita.com/about-us/careers) Delta Capita India is a Great Place to Work Certified Organization. Please refer to [DC GPTW](https://www.greatplacetowork.in/great/company/del-cap-managed-services-india-private-limited-delta-capita)", "summaryDescription" : "Structured Finance & Loan/Lending Operations Associate at Delta Capita. Skills: Structured Finance, Loan Operations. Support Residential Mortgage Trading. Support Commercial Real Estate", "postedDate" : "2026-06-12T14:05:41.000", "createdAt" : "2026-06-14T07:29:12.392", "lastUpdated" : "2026-06-15T11:18:47.076", "ingestTimestamp" : "2026-06-14T07:29:12.392", "mongoId" : "6a2ca8f674d8ee00a09c4fa8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Borrowing base administration", "Concentration limit monitoring", "Structured Finance", "Loan Operations", "Lending Operations", "Portfolio servicing", "Structured finance loans", "Loan lifecycle management", "Residential Mortgage Trading", "Commercial Real Estate", "Loan Trading" ], "skillCount" : 11, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30599af292fd229cf493ca", "title" : "Director of Commercial Services", "salary" : { "min" : 165000.0, "max" : 245000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Commercial Services in Vancouver, Canada, adjusted for seniority and full-time employment." }, "location" : "Vancouver, BC", "locations" : [ "Vancouver, BC" ], "timestamp" : "2026-06-16T09:23:00.373", "fingerprint" : "610695530c40a991dd811d12c4a3ae70e87d32f776218d447a3cdbfa1e55dd9e", "source" : "jazzhr", "language" : "en", "externalId" : "Ei8KjOq2mv", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vancouver", "state" : "British Columbia", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "49.2608724,-123.1139520" } ], "locationText" : "Vancouver, British Columbia, Canada", "experienceLevel" : "Director", "summaryDescription" : "Director of Commercial Services", "createdAt" : "2026-06-15T22:25:12.796", "lastUpdated" : "2026-06-16T09:23:00.373", "ingestTimestamp" : "2026-06-15T22:25:12.796", "mongoId" : "6a30599af292fd229cf493ca", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Director", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.85 }, { "id" : "6a305088f292fd229cef1942", "title" : "Operational Support Associate", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry level Operational Support Associate in Dallas, United States, adjusted for the automotive industry and company size." }, "location" : "Dallas, TX, United States", "locations" : [ "Dallas", "TX", "United States" ], "timestamp" : "2026-06-16T07:24:23.081", "fingerprint" : "1f53c02ec4c54671287956ee428b30521a82ebbd7df69104f26c4a5f86cfc1cb", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132250789-operational-support-associate", "externalId" : "744000132250789", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dallas", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7762719,-96.7968559" } ], "locationText" : "Dallas, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Logistics management", "Scheduling", "Documentation" ], "hardSkillsList" : [ "Basic computer proficiency" ], "hardSkills" : [ { "name" : "Basic computer proficiency", "level" : "intermediate" } ], "majorSkills" : "Customer service, Sales, Fleet operations", "majorSkillsList" : [ "Customer service", "Sales", "Fleet operations" ], "coreResponsibilities" : "Guide customers through vehicle options, Maximize sales opportunities, Support customers throughout rental journey, Collect customer feedback, Maintain high service standards, Oversee fleet operations, Ensure vehicle readiness, Manage inventory, Coordinate with service partners, Prepare vehicles for rental, Prepare vehicles for disposal, Ensure vehicle cleanliness, Perform routine vehicle checks, Assist with driving vehicles, Assist with staging vehicles, Maintain accurate inventory records, Maintain service updates records, Maintain customer interaction records, Collaborate across teams, Support daily operations, Support planning", "teamCollaboration" : "Collaborating across teams", "domainKnowledge" : "Rental operations", "domainList" : [ "rental-operations" ], "domainSpecificKnowledge" : [ "Rental operations" ], "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Available for shifts, Available evenings, Available weekends, Available holidays", "qualificationsBasic" : "At least 18 years old, Authorized to work in the U.S, Valid driver's license, Clean driving record", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you a people-first problem solver who thrives in a fast-paced environment? As an Operational Support Associate at SIXT, you’ll be at the center of our rental operations, providing exceptional customer service, supporting fleet logistics, and driving sales performance. You’ll interact with customers face-to-face, manage vehicle readiness and movement, and ensure each rental experience is smooth, efficient, and memorable. With flexible hours, exciting bonus opportunities, room for career growth, and a rate of $20.25 per hour. YOUR ROLE AT SIXT * You deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities * You support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards * You oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal * You ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation * You maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning YOUR SKILLS MATTER * Sales & Communication Skills You are persuasive, confident, and driven by performance-based incentives * Customer Service Focus You bring a strong background in customer service and are passionate about delivering exceptional experiences * Organizational & Technical Skills You manage logistics, scheduling, and documentation with ease, and quickly adapt to internal systems with basic computer proficiency * Team Collaboration You thrive in a team-oriented environment and adjust smoothly to changing business needs * Flexibility You’re available to work a variety of shifts, including evenings, weekends, and holidays * Licensing & Eligibility You are at least 18 years old, authorized to work in the U.S., and hold a valid driver’s license with a clean record WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Operational Support Associate at SIXT. Skills: Customer service, Sales, Fleet operations. Guide customers through vehicle options. Maximize sales opportunities", "postedDate" : "2026-06-15T17:11:26.000", "createdAt" : "2026-06-15T21:52:52.645", "lastUpdated" : "2026-06-16T07:24:23.081", "ingestTimestamp" : "2026-06-15T21:52:52.645", "mongoId" : "6a305088f292fd229cef1942", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Basic computer proficiency", "Customer service", "Sales", "Fleet operations", "Logistics management", "Scheduling", "Documentation", "Rental operations" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305001f292fd229ceeba3f", "title" : "Operational Support Associate", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry level Operational Support Associate in Dallas, United States, adjusted for industry and company size." }, "location" : "Dallas, TX, United States", "locations" : [ "Dallas", "TX", "United States" ], "timestamp" : "2026-06-16T06:42:34.614", "fingerprint" : "96400727804f254a1bea9a06d2a34af53ccfa50655383585bc391928ba9defa6", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132250789-operational-support-associate", "externalId" : "744000132250789", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dallas", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7762719,-96.7968559" } ], "locationText" : "Dallas, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Logistics management", "Scheduling", "Documentation" ], "hardSkillsList" : [ "Basic computer proficiency" ], "hardSkills" : [ { "name" : "Basic computer proficiency", "level" : "intermediate" } ], "majorSkills" : "Customer service, Sales, Fleet operations", "majorSkillsList" : [ "Customer service", "Sales", "Fleet operations" ], "coreResponsibilities" : "Guide customers through vehicle options, Maximize sales opportunities, Support customers throughout rental journey, Collect customer feedback, Maintain high service standards, Oversee fleet operations, Ensure vehicle readiness, Manage inventory, Coordinate with service partners, Prepare vehicles for rental, Prepare vehicles for disposal, Ensure vehicle cleanliness, Perform routine vehicle checks, Assist with driving vehicles, Assist with staging vehicles, Maintain accurate inventory records, Maintain service updates records, Maintain customer interaction records, Collaborate across teams, Support daily operations, Support planning", "teamCollaboration" : "Collaborating across teams", "domainKnowledge" : "Rental operations", "domainList" : [ "rental-operations" ], "domainSpecificKnowledge" : [ "Rental operations" ], "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Available for shifts, Available evenings, Available weekends, Available holidays", "qualificationsBasic" : "At least 18 years old, Authorized to work in the U.S, Valid driver's license, Clean driving record", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you a people-first problem solver who thrives in a fast-paced environment? As an Operational Support Associate at SIXT, you’ll be at the center of our rental operations, providing exceptional customer service, supporting fleet logistics, and driving sales performance. You’ll interact with customers face-to-face, manage vehicle readiness and movement, and ensure each rental experience is smooth, efficient, and memorable. With flexible hours, exciting bonus opportunities, room for career growth, and a rate of $20.25 per hour. YOUR ROLE AT SIXT * You deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities * You support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards * You oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal * You ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation * You maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning YOUR SKILLS MATTER * Sales & Communication Skills You are persuasive, confident, and driven by performance-based incentives * Customer Service Focus You bring a strong background in customer service and are passionate about delivering exceptional experiences * Organizational & Technical Skills You manage logistics, scheduling, and documentation with ease, and quickly adapt to internal systems with basic computer proficiency * Team Collaboration You thrive in a team-oriented environment and adjust smoothly to changing business needs * Flexibility You’re available to work a variety of shifts, including evenings, weekends, and holidays * Licensing & Eligibility You are at least 18 years old, authorized to work in the U.S., and hold a valid driver’s license with a clean record WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Operational Support Associate at SIXT. Skills: Customer service, Sales, Fleet operations. Guide customers through vehicle options. Maximize sales opportunities", "postedDate" : "2026-06-15T17:11:26.000", "createdAt" : "2026-06-15T21:38:33.914", "lastUpdated" : "2026-06-16T06:42:34.614", "ingestTimestamp" : "2026-06-15T21:38:33.914", "mongoId" : "6a305001f292fd229ceeba3f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Basic computer proficiency", "Customer service", "Sales", "Fleet operations", "Logistics management", "Scheduling", "Documentation", "Rental operations" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305fb5f292fd229cf7fcfe", "title" : "Commercial Operations Maintenance Lead", "company" : "Zipline", "salary" : { "min" : 110000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "South San Francisco, California, United States", "locations" : [ "South San Francisco", "California", "United States" ], "timestamp" : "2026-06-16T09:23:14.931", "fingerprint" : "aad758ec068c31e1fffdd8a8ce4c968ec749389d7f8930ac0ea8ec22ae9c5405", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.zipline.com/careers?gh_jid=7772894003#open-roles", "externalId" : "7772894003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "South San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.6535403,-122.4168664" } ], "locationText" : "South San Francisco, California, United States", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "remoteFriendly" : false, "rawDescription" : "About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About the Role As the Maintenance Lead, you will own the daily maintenance execution, ensuring high availability and operational readiness of fleet assets. You’ll lead the local team of technicians, organize work, manage the return-to-service pipeline, and enforce rigorous shop floor standards. Your leadership will directly drive maintenance turnaround time and technician productivity. This role requires a hands-on leader with a balance of technical expertise, operational discipline, and people management. You’ll be accountable for aligning staffing to shifting operational demands while delivering on core KPIs around uptime, turnaround, and productivity. What You’ll Do Serve as Maintenance Technician, and Lead Lead and develop Maintenance Technicians and Shift Leads Deliver aircraft turnaround, uptime, and daily work execution Execute maintenance schedules and optimize shift coverage Managing backlog, return-to-service pipeline, and inspections Oversee aircraft receiving and conformity checks Enforce shop floor SOPs, productivity targets, and safety protocols Align staffing plans with operational needs and site growth targets [Test Only] Ensuring accurate documentation of Test Aircraft Modifications What You'll Bring 5+ years of experience in aviation maintenance, fleet operations, or related technical field leadership Proven track record managing maintenance teams in a fast-paced operational environment Strong knowledge of aviation maintenance standards, safety regulations, and audit compliance Demonstrated ability to manage work pipelines, optimize scheduling, and deliver uptime results Experience with backlog management, inspections, and return-to-service workflows Strong people leadership skills with a focus on coaching, training, and technician development Operational discipline with the ability to manage KPIs, implement SOPs, and enforce accountability Flexibility to support shift operations and adapt to a scaling environment Success Metrics Aircraft downtime and first time fix rate Site uptime and turnaround performance Technician productivity, error rate, and training completion Shift effectiveness and escalation rate Return-to-service times and backlog closure Compliance with SOPs and audit readiness Technician staffing growth and coverage across shifts What Else You Need To Know Travel will vary based on launch, escalation, and field-support needs, but candidates should be comfortable spending significant time with teams in the field. The starting cash range for this role is $110,000 - $125,000. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include equity compensation, overtime pay where applicable, discretionary annual or performance bonuses, sales incentives where applicable, benefits such as medical, dental and vision insurance, paid time off, and more. Zipline is an equal opportunity employer.", "summaryDescription" : "Commercial Operations Maintenance Lead at Zipline", "postedDate" : "2026-06-15T23:29:29.046", "createdAt" : "2026-06-15T23:29:29.046", "lastUpdated" : "2026-06-16T09:23:14.931", "ingestTimestamp" : "2026-06-15T23:29:29.046", "mongoId" : "6a305fb5f292fd229cf7fcfe", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 110000, "salaryAnnualMax" : 125000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8d5974d8ee00a0978b43", "title" : "Commercial Operations Coordinator", "company" : "Harrison.ai", "industry" : "UKI SaaS", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Commercial Operations Coordinator in the UK Healthcare industry, adjusted for seniority and company size." }, "location" : "United Kingdom", "locations" : [ "United Kingdom" ], "timestamp" : "2026-06-16T02:46:24.150", "fingerprint" : "5b6af58ce1ce325f85cf09ad5ced70f39f900e2e127f693ffdc0fee7026093a3", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/harrison.ai/701d34be-ea82-42dc-864c-0e60bd845f7f/application", "externalId" : "701d34be-ea82-42dc-864c-0e60bd845f7f", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "hybrid" } ], "locationText" : "United Kingdom", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "WHAT WE’RE ABOUT At Harrison.ai http://Harrison.ai, we’re redefining what’s possible in healthcare. Through our diagnostic AI solutions, we’re building tools that support clinicians to deliver earlier, more accurate diagnoses and raise the standard of care for millions of patients worldwide. Our mission is bold but simple: to scale global healthcare capacity and create a fairer, healthier world. By using AI as a co-pilot for clinicians, we’re tackling one of healthcare’s biggest challenges, the shortage of human expertise, and giving every patient the chance to access timely, high-quality care, no matter where they live. Because while we’re building cutting-edge AI, what we’re really building is hope—that everyone can access the healthcare they deserve. And we’re just getting started. ABOUT YOUR ROLE This is a hybrid role sitting at the crossroads of events coordination & sales/squad operations. You will be the operational backbone of our EU/UK squad — keeping leadership, systems, and events running smoothly across time zones. It demands a proactive problem-solver who thrives in a fast-paced environment, can manage competing priorities with precision, and is highly adept at leveraging tools and technology to drive efficiency. You will partner day-to-day with squad leadership, marketing, finance and external event vendors and partners. WHAT YOU'LL DO: Events & Conferences - Lead operational delivery of Harrison.ai http://Harrison.ai and Harrison.ai http://Harrison.ai Services conference presence across EU/UK industry events (e.g. ECR – European Congress of Radiology, UKIO, EuSoMII, and similar). - Plan and own all logistics for non-conference events, such as team offsites, dinners, and partner events. - Own logistics across booth setup, attendee registration, rentals and labour, venue contracts, and post-event reconciliation. - Coordinate with marketing and squad leadership on booth design, staffing, materials, and pre-event timelines. - Manage storage, shipping, and receiving of all event materials and supplies. - Track operational spend across events, vendors, and travel; partner with Finance/Strategy on budget and reconciliation. - Travel to approximately 4–6 events per year. Administrative Support - Provide comprehensive administrative assistance, including complex calendar management, meeting scheduling, travel arrangements, and preparation of materials for internal and external engagements. - Act as a central point of contact between leadership and both internal teams and external partners, ensuring smooth communication and alignment across time zones. - Monitor and prioritise ongoing projects and assignments, ensuring deadlines are met and deliverables are completed with excellence. - Anticipate operational needs and proactively address issues to maintain seamless daily workflows. - Manage expense reconciliation for the EU/UK leadership team as needed. - Maintain strict confidentiality when managing sensitive information and executive matters. Process, Systems & Data - Own operational data hygiene in shared systems: Salesforce, Confluence, Monday.com http://Monday.com, and SharePoint for the EU/UK business. - Define and document operating procedures so recurring activities (onboarding, conference cycles, etc.) run as repeatable workflows. - Navigate contracts through the contract management system (LawVu), including uploading, tracking, and following up to ensure smooth progression through legal review and approval. - Prepare reports, dashboards, and summaries using Salesforce, Microsoft Office Suite, and other productivity tools. - Troubleshoot and resolve day-to-day technical challenges for the leadership team, ensuring minimal disruption. - Identify and roll out tooling improvements that lift the squad’s operational throughput. WHAT YOU'LL BRING: - 5+ years of experience as an Executive Assistant, Senior Administrative Coordinator, Events/Operations Coordinator, or similar high-level support role. - Demonstrated expertise in managing multiple executives and competing priorities in a fast-moving environment. - Proven experience coordinating events and/or conference logistics end-to-end. - Advanced technical proficiency in Salesforce, Microsoft Office Suite, and contract management platforms (LawVu experience strongly preferred). - Exceptional organisational skills with a proven ability to manage complex calendars, projects, and deliverables under tight deadlines. - Proven track record of discretion and confidentiality in handling sensitive matters. - Willingness and ability to travel to 4–6 events per year across the EU/UK (and occasionally beyond). Nice to have skills and characteristics: • Experience as a product manager of AI driven products, and • Experience leading product management teams. WHY JOIN US? \uD83C\uDF0D Innovate for Global Good. Join us to pioneer world-first AI technology that transforms patient outcomes and helps build a healthier, fairer world. \uD83E\uDD1D Collaboration Across Continents. Work with brilliant minds from every corner of the globe in a culture built on trust, autonomy, and genuine teamwork. \uD83D\uDE80 Well-Funded & Global. Backed by world-class investors including Aware Super, Blackbird Ventures, Skip Capital, and Horizons Ventures, we’ve raised over US$240M to accelerate our global impact. \uD83C\uDF31 Scale Your Potential. Tap into yearly L&D budgets, mentoring, hackathons, and secondments—all supported by a transparent growth framework to grow your career. \uD83D\uDCBBFlex for Life. Work when and where you do your best—with WFH options, flexible hours, and the autonomy to make an impact your way. \uD83D\uDE4C Support for Every Family Journey. From fertility to parenthood, loss, and even grandparenthood—we provide inclusive, thoughtful policies to support families in every stage. WHAT'S NEXT? If you’re inspired by what we're up to, please apply now and we'll be in touch soon. We are proud to be an Equal Opportunity Employer. Diversity’s not a buzzword here, it’s in our DNA. Diverse perspectives shape our culture and make our work better. We’re committed to building inclusive teams that represent a variety of backgrounds and skills. We look forward to hearing from you.", "summaryDescription" : "Commercial Operations Coordinator at Harrison.ai", "createdAt" : "2026-06-14T19:27:43.989", "lastUpdated" : "2026-06-16T02:46:24.150", "ingestTimestamp" : "2026-06-14T19:27:43.989", "mongoId" : "6a2c8d5974d8ee00a0978b43", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a493a74d8ee00a05e4226", "title" : "Commercial Operations Associate", "company" : "Datavant", "industry" : "Healthcare", "salary" : { "min" : 103000.0, "max" : 121000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote - United States", "locations" : [ "Remote - United States" ], "timestamp" : "2026-06-14T20:33:39.834", "fingerprint" : "c574febd34014e72d88f80b4876023ca8476b086f3d94577aa8ed26e10a2c819", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.datavant.com/about/careers/open-roles/job?gh_jid=5247970008", "externalId" : "5247970008", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "technicalSkills" : "Excel, Tableau, Salesforce", "professionalSkills" : [ "Sales operations", "Data analysis", "Process optimization", "Commercial strategy", "Business development", "Sales plans", "Sales strategies" ], "hardSkillsList" : [ "Data analysis", "Reporting" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" } ], "majorSkills" : "Sales operations, Data analysis, Process optimization", "majorSkillsList" : [ "Sales operations", "Data analysis", "Process optimization" ], "coreResponsibilities" : "Analyze sales data, Identify trends, Identify opportunities, Identify areas for improvement, Develop processes, Implement processes, Streamline commercial operations, Support commercial team, Ensure alignment, Facilitate cross-functional collaboration, Achieve business goals, Monitor KPIs, Report on KPIs, Drive business performance, Maintain CRM systems, Update CRM systems, Ensure data accuracy, Ensure data integrity, Prepare reports, Present reports, Assist in development, Assist in execution, Conduct market research, Support business development, Manage sales tools, Optimize sales tools, Enhance productivity", "teamCollaboration" : "Cross-functional collaboration", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Healthcare data", "domainList" : [ "healthcare-data" ], "domainSpecificKnowledge" : [ "Healthcare data" ], "toolProficiency" : [ "CRM systems", "Sales analytics tools" ], "problemSolvingSkills" : "Analytical mindset", "outcomesObjectives" : "Enhance efficiency; Support commercial team; Ensure alignment; Facilitate collaboration; Monitor KPIs; Drive business performance", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. As Commercial Operations Associate, you will be a key member of our commercial team at Datavant, responsible for driving the efficiency and effectiveness of our sales operations. You will manage both strategic projects and day-to-day operations that support our commercial strategy, including data analysis, process optimization, and cross-functional collaboration. You bring a strong analytical mindset, excellent organizational skills, and the ability to work in a fast-paced environment. This position offers opportunities for growth within the company. Objectives of the Role: Enhance the efficiency of commercial operations through process improvement Support the commercial team with accurate and timely data analysis. Ensure alignment between commercial strategies and operational execution. Facilitate cross-functional collaboration to achieve business goals. Monitor and report on key performance indicators (KPIs) to drive business performance. Responsibilities of the Role: Analyze sales data to identify trends, opportunities, and areas for improvement. Develop and implement processes to streamline commercial operations. Collaborate with sales, marketing, and finance teams to ensure cohesive execution of commercial strategies. Maintain and update CRM systems to ensure data accuracy and integrity. Prepare and present regular reports on sales performance, forecasts, and other relevant metrics. Assist in the development and execution of sales plans and strategies. Conduct market research to support business development efforts. Manage and optimize sales tools and technologies to enhance productivity. Qualifications of the Role: Bachelor's degree in Business, Finance, or a related field; Minimum of 3-5 years of experience in commercial operations, sales operations, consulting or a related role. Strong analytical skills with proficiency in data analysis and reporting tools (e.g., Excel, Tableau, Salesforce). Excellent organizational and project management skills. Proven ability to work effectively in a fast-paced, dynamic environment. Strong communication and interpersonal skills. Experience with CRM systems and sales analytics tools. Ability to work independently and as part of a team. #LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $103,000—$121,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.", "summaryDescription" : "Commercial Operations Associate at Datavant. Skills: Sales operations, Data analysis, Process optimization. Analyze sales data. Identify trends", "postedDate" : "2026-06-11T23:59:49.180", "createdAt" : "2026-06-11T23:59:49.180", "lastUpdated" : "2026-06-14T20:33:39.834", "ingestTimestamp" : "2026-06-11T23:59:49.180", "mongoId" : "6a2a493a74d8ee00a05e4226", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 103000, "salaryAnnualMax" : 121000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Reporting", "Sales operations", "Process optimization", "Commercial strategy", "Business development", "Sales plans", "Sales strategies", "Project management", "Healthcare data", "CRM systems", "Sales analytics tools" ], "skillCount" : 12, "jobCategory" : "marketing", "jobSubcategory" : "go-to-market", "dataQualityScore" : 0.7777778, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare" }, { "id" : "6a305119f292fd229cef9cb7", "title" : "Lending Partnerships Concierge", "industry" : "Business Development", "salary" : { "min" : 60000.0, "max" : 90000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Lending Partnerships Concierge in the FinTech industry in Bulgaria, adjusted for remote work and 5-7 years of experience." }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T15:00:20.060", "fingerprint" : "6cc403b3691c0046b3856490f1323b2d936283a12957d6076fe28529bea61f28", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/46dc10a9-5bba-49f5-b5e6-e29223cd8a0a/apply", "externalId" : "46dc10a9-5bba-49f5-b5e6-e29223cd8a0a", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 7, "professionalSkills" : [ "Relationship management", "Account management", "Client success" ], "hardSkillsList" : [ "Issue resolution", "Troubleshooting" ], "softSkillsList" : [ "Discretion", "Judgment" ], "hardSkills" : [ { "name" : "Issue resolution", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Discretion" }, { "name" : "Judgment" } ], "majorSkills" : "Customer support, Client success, Relationship management", "majorSkillsList" : [ "Customer support", "Client success", "Relationship management" ], "coreResponsibilities" : "Deliver high-touch concierge support, Ensure operational excellence, Improve client interactions, Serve as primary point of contact, Provide responsive and personalized support, Build long-term relationships, Maintain long-term relationships, Guide clients through lending products, Guide clients through workflows, Guide clients through platform features, Guide clients through issue resolution, Anticipate client needs, Proactively identify solutions, Prevent issues, Troubleshoot client inquiries, Resolve complex client inquiries, Coordinate cross-functionally, Ensure timely resolution, Maintain detailed records, Identify recurring client trends, Provide feedback to improve products, Provide feedback to improve processes, Provide feedback to improve customer experience", "teamCollaboration" : "Cross-functionally with operations; Cross-functionally with product; Cross-functionally with engineering", "domainKnowledge" : "Mortgage; Lending; Fintech; Banking; Financial services; Loan officer workflows; Lending operations", "domainList" : [ "mortgage", "lending", "fintech", "banking", "financial-services", "loan-officer-workflows", "lending-operations" ], "domainSpecificKnowledge" : [ "Mortgage", "Lending", "Fintech", "Banking", "Financial services", "Loan officer workflows", "Lending operations" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Maintain detailed records", "continuousLearning" : "Continuing education; Professional development", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "5–7+ years of experience in customer support, client success, account management, or relationship management in a B2B environment, Client-facing experience in financial services or fintech, Excellent written and verbal communication skills, Proven ability to manage multiple priorities, Problem-solving mindset, Ability to work cross-functionally, Organizational skills", "qualificationsPreferred" : "Experience in mortgage, lending, fintech, banking, or financial services, Understanding of loan officer workflows and lending operations", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities This role is responsible for delivering high-touch concierge support to B2B lending partners while ensuring operational excellence and continuous improvement across client interactions. Serve as the primary point of contact for loan officers, executives, and administrative teams, providing responsive and personalized concierge-level support Build and maintain strong long-term relationships with B2B clients through proactive communication and consistent follow-through Guide clients through lending products, workflows, platform features, and issue resolution processes Anticipate client needs and proactively identify solutions to prevent issues before they arise Troubleshoot and resolve complex client inquiries with urgency, accuracy, and accountability Coordinate cross-functionally with operations, product, and engineering teams to ensure timely resolution of client needs Maintain detailed records of client interactions, escalations, and follow-up actions to ensure continuity of service Identify recurring client trends and provide feedback to improve products, processes, and overall customer experience Requirements This role requires strong client-facing experience in financial services or fintech, combined with excellent communication and problem-solving skills in a high-volume, fast-paced environment. 5–7+ years of experience in customer support, client success, account management, or relationship management in a B2B environment Experience in mortgage, lending, fintech, banking, or financial services strongly preferred Strong understanding of loan officer workflows and lending operations is highly valuable Excellent written and verbal communication skills with a polished, professional, and client-ready tone Proven ability to manage multiple priorities while maintaining strong attention to detail and accuracy Strong problem-solving mindset with a proactive, ownership-driven approach to client issues Ability to work cross-functionally and collaborate effectively with internal product, operations, and technical teams Strong organizational skills and ability to operate effectively in fast-paced, high-stakes environments High level of accountability, discretion, and judgment when handling sensitive client information Benefits Competitive base salary with performance-based variable compensation Equity grants as part of long-term incentive participation Comprehensive medical, dental, and vision insurance coverage (including dependent options) Remote-first work model within the United States Paid time off, holidays, and flexible vacation policies Paid parental leave for eligible employees Retirement savings plan (401(k)) with employer participation options Continuing education and professional development support Opportunity to work in a high-growth fintech environment shaping modern lending experiences. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Lending Partnerships Concierge. Skills: Customer support, Client success, Relationship management. Deliver high-touch concierge support. 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"44.8153318,20.4456588" } ], "locationText" : "Belgrade, Serbia", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL, Python, R, Scala, Spark, Dbt, Tableau, Power BI, Looker, Metabase, Superset, Qlik, MicroStrategy, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Dbt Cloud, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, GCP, Azure, S3, Glue, SageMaker, Athena, Vertex AI, Synapse, ML Studio", "professionalSkills" : [ "Data engineering", "Machine learning", "Business intelligence", "Data analytics", "Quantitative analysis", "Data modelling" ], "hardSkillsList" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference" ], "hardSkills" : [ { "name" : "Statistical methods", "level" : "intermediate" }, { "name" : "ML frameworks", "level" : "intermediate" }, { "name" : "BI platforms", "level" : "intermediate" }, { "name" : "Cloud data stacks", "level" : "intermediate" }, { "name" : "Modelling skills", "level" : "intermediate" }, { "name" : "Regression", "level" : "intermediate" }, { "name" : "Classification", "level" : "intermediate" }, { "name" : "Clustering", "level" : "intermediate" }, { "name" : "Time-series analysis", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "majorSkills" : "Data science, Data engineering, Machine learning, Business intelligence", "majorSkillsList" : [ "Data science", "Data engineering", "Machine learning", "Business intelligence" ], "toolProficiency" : [ "SQL", "Python", "R", "Scala", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure", "S3", "Glue", "SageMaker", "Athena", "Vertex AI", "Synapse", "ML Studio" ], "qualificationsBasic" : "SQL proficiency, 5+ years of experience", "qualificationsPreferred" : "PhD preferred, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification, Experience with scikit-learn, Experience with TensorFlow, Experience with PyTorch, Experience with XGBoost, Experience with LightGBM, Experience with Hugging Face, Experience with MLflow, Experience with Snowflake, Experience with BigQuery, Experience with Redshift, Experience with Databricks, Experience with dbt, Experience with Fivetran, Experience with Airflow, Experience with dbt Cloud, Experience with Delta Lake, Experience with AWS SageMaker, Experience with GCP Vertex AI, Experience with Azure ML Studio", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Foursquare Foursquare is the leading independent location technology and data cloud platform, helping businesses connect the digital and physical worlds with precision and purpose. Our products power everything from market analytics to targeted experiences, relied on by some of the world’s most iconic brands. But what makes Foursquare truly special is how we work. We're a team of builders, problem-solvers, and collaborators who care deeply about impact – both in the products we ship and the way we show up for each other. Great outcomes come from strong collaboration and shared ownership, and we believe growth happens through real challenges – whether that’s leveling up a skill, tackling unfamiliar problems, or pushing a project forward in a new way. If you're excited by cutting-edge tech and a culture that values both autonomy and teamwork, you’ll thrive here. About the Position Foursquare is looking for a Support and Data Operations Associate to join our team in our Belgrade office; on a hybrid schedule of Tuesday, Wednesday, Thursday in office. We are looking for an inquisitive, adaptable, and highly motivated Data Support Associate to join our team. In this role, you will be primarily focused on executing web crawls, manipulating data, and utilizing internal pipeline tools to ensure data quality and availability. This is an internally focused, highly technical role where persistence, vigilance, and the ability to learn and iterate quickly are essential. If you enjoy solving technical puzzles, building and maintaining data flows, and continuously learning new skills, we want you on our team! Please note that this is a fixed-term position for an initial period of one year, with the possibility of extension. In this role, you’ll - Web Crawling & Extraction: Execute and manage web crawling initiatives, extracting data, and adapting quickly when target site structures change. - Data Manipulation & Pipelines: Utilize internal tools to perform data cleanup, matching, and transformations to ensure high data quality and reliability. - Technical Troubleshooting: Be vigilant in monitoring data pipelines; investigate issues, read and interpret log files, implement workarounds, and escalate complex technical problems. - Continuous Improvement: Learn and adapt to new internal tools and technical processes rapidly, iterating on existing workflows to improve efficiency. - Documentation: Create and maintain technical process documentation and how-to guides to empower internal teams What you’ll need - Proficient level of written and verbal English - 1+ years of experience working in data-oriented customer operations, technical support, analytics, or similar roles. - Proficiency in Python or Scala, with strong SQL skills. - Proficiency in Regular Expressions (Regex) for pattern matching, data extraction, validation, and web content processing. - Familiarity with data analysis tools and libraries (e.g., PySpark, pandas), web crawling concepts and execution. - General technical troubleshooting skills: ability to read/interpret/transform log files, comfort navigating command-line interfaces (CLI) and APIs, and a strong capacity for independent research. - Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply! Benefits and Perks - 25 days of paid vacation – take the time you need to rest and recharge - Private medical insurance – comprehensive coverage for you and your family - FitPass – flexible access to gyms, wellness classes, and sports facilities across Serbia - Hybrid work schedule – in-person collaboration Tuesday–Thursday, with company-paid lunch on office days - Growth Investment Program – funding and resources to support your personal and professional development - Tech setup – we’ll provide a company laptop and the essentials to help you get up and running smoothly Things to Know Foursquare is proud to foster an inclusive environment, free from discrimination. We believe that building the best products starts with bringing together diverse perspectives and backgrounds — it’s how we create better experiences for both our users and our team. We value every voice, and we encourage you to be part of building a company and products we love. Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Foursquare Privacy Policy https://location.foursquare.com/legal/privacy-center/applicant/", "summaryDescription" : "Support and Data Operations Associate (Fixed-term) at Foursquare. Skills: Data science, Data engineering, Machine learning, Business intelligence", "createdAt" : "2026-06-16T00:29:26.610", "lastUpdated" : "2026-06-16T08:56:17.647", "ingestTimestamp" : "2026-06-16T00:29:26.610", "mongoId" : "6a3055f1f292fd229cf23389", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference", "Data science", "Data engineering", "Machine learning", "Business intelligence", "Data analytics", "Quantitative analysis", "Data modelling", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "SQL", "Python", "R", "Scala", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure", "S3", "Glue", "SageMaker", "Athena", "Vertex AI", "Synapse", "ML Studio" ], "skillCount" : 60, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305fd4f292fd229cf814c7", "title" : "Operations Associate", "company" : "Core One", "salary" : { "min" : 48000.0, "max" : 62000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Operations Associate in Sterling, United States, adjusted for the government industry and company size." }, "location" : "Sterling, VA", "locations" : [ "Sterling", "VA" ], "timestamp" : "2026-06-16T07:28:27.333", "fingerprint" : "a1dc1c25e991dae8bf4ccbcaf2cb182fbfe33d60960b590ba79a818a5203d775", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/coreone/jobs/8593041002", "externalId" : "8593041002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sterling", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.0036850,-77.4083096" } ], "locationText" : "Sterling, Virginia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "rawDescription" : "Core One seeks a Operations Associate who will provide administrative, analytical, and operational support across various the Company functions, including Contracts, Financial Planning & Analysis, Security, and Information Technology. This position supports the execution of departmental priorities, assists with process improvement initiatives, maintains operational records and reporting, and performs a variety of activities that contribute to the efficient operation of the business. The Operations Associate is expected to demonstrate strong attention to detail, a willingness to learn, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. The role is designed to provide broad exposure to operational functions while developing expertise in one or more disciplines over time PRIMARY RESPONSIBILITIES Support operational activities across Contracts, Financial Planning & Analysis, Security, and Information Technology functions as assigned. Assist with the preparation, maintenance, and organization of operational records, reports, trackers, and documentation. Support onboarding, offboarding, personnel actions, visitor requests, access requests, and other administrative processes. Assist with contract administration activities, including maintaining contract files, tracking deliverables, monitoring reporting requirements, and supporting document preparation. Support Financial Planning & Analysis activities through data collection, report preparation, labor tracking, staffing analysis, and other administrative or analytical tasks. Assist Security personnel with clearance administration, visit requests, training records, compliance documentation, inspections, and other security-related activities. Support Information Technology operations through asset tracking, account administration activities, inventory management, documentation maintenance, and coordination with internal and external support providers. Maintain confidentiality of sensitive company, personnel, contractual, financial, and security-related information. Perform other duties as assigned in support of Operations objectives. MINIMUM REQUIREMENTS: Bachelor's degree in Business Administration, Finance, Accounting, Information Systems, Contract Management, Security Studies, or a related field preferred. 0-2 years of professional experience in administrative, operational, analytical, or business support functions. Strong organizational skills and attention to detail. Ability to manage multiple assignments and competing priorities. Strong written and verbal communication skills. Proficiency with Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook. Demonstrated ability to learn new systems, processes, and business concepts quickly. Ability to work independently while collaborating effectively with cross-functional teams. Active Secret clearance preferred or ability to obtain and maintain a Secret clearance. About Core One Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first and is comprised of outstanding professionals from the national security community. Because Core One is committed to seeking top talent, we offer competitive compensation and benefits packages. In addition, Core One is a team-oriented, dynamic and growing company that values exceptional performance. Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. __PRESENT __PRESENT", "summaryDescription" : "Operations Associate at Core One", "postedDate" : "2026-06-15T23:23:31.102", "createdAt" : "2026-06-15T23:23:31.102", "lastUpdated" : "2026-06-16T07:28:27.333", "ingestTimestamp" : "2026-06-15T23:23:31.102", "mongoId" : "6a305fd4f292fd229cf814c7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "68c2e419f8b1b0376634c399", "title" : "Associate, Quality Services, Alexa Device Support", "company" : "ADCI MAA 15 SEZ", "industry" : "Operations, IT, Support Engineering, Device associates, alexa and amazon devices", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Associate in Quality Services in Chennai, India, adjusted for the technology industry and company size." }, "location" : "Chennai, Tamil Nadu, IND", "locations" : [ "Chennai, Tamil Nadu, IND" ], "timestamp" : "2026-06-15T08:52:47.018", "fingerprint" : "3fbc6859e1a17252102e3c545153fe5895b6556e393947029f238bdc118edd6f", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3079121/apply", "externalId" : "94fd24f3-6f9b-4062-8bd8-55ebe5a436bd", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chennai", "state" : "Tamil Nadu", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "13.0836939,80.2701860" } ], "locationText" : "Chennai, Tamil Nadu, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "coreResponsibilities" : "Gain understanding of application test procedures, Learn to use applicable software and tools, Execute test instructions, Report test results accurately, Report test results promptly, Report any deviations observed, Understand changes in test instructions, Follow defined processes to perform work", "domainKnowledge" : "Devices products; Retail products; AWS products", "domainList" : [ "devices-products", "retail-products", "aws-products" ], "domainSpecificKnowledge" : [ "Devices products", "Retail products", "AWS products" ], "outcomesObjectives" : "Meet defined productivity targets; Meet defined quality targets; Adhere to agreed SLA; Produce accurate test results; Meet daily targets", "qualificationsBasic" : "Bachelor's degree, Knowledge of QA methodology, Knowledge of QA tools", "qualificationsPreferred" : "Understanding of software testing, Complete assigned tasks accurately, Complete assigned tasks promptly", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "An Associate, Quality Services owns manual execution of documented set of task instructions for a list of components or features of a product, as per the defined productivity and quality targets, agreed SLA and adhere to processes. Key job responsibilities Gain understanding of the application test procedures and how to use applicable software and tools. · Execute test instructions and report test results accurately and promptly. · Report any deviations observed · Understand any changes in test instructions related to their assigned work · Follow defined processes to perform assigned work A day in the life Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes About the team Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. Basic Qualifications: - Bachelor's degree - Knowledge of QA methodology and tools Preferred Qualifications: - Understanding about software testing · Ability to complete assigned tasks accurately and promptly Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Associate, Quality Services, Alexa Device Support at ADCI MAA 15 SEZ. Gain understanding of application test procedures. Learn to use applicable software and tools", "postedDate" : "2026-06-14T01:59:25.245", "createdAt" : "2026-06-14T01:59:25.245", "lastUpdated" : "2026-06-15T08:52:47.018", "ingestTimestamp" : "2026-06-14T01:59:25.245", "mongoId" : "68c2e419f8b1b0376634c399", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3079121/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Devices products", "Retail products", "AWS products" ], "skillCount" : 3, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309d64f292fd229c103062", "title" : "Deal Commercial Strategy & Operations Lead", "company" : "Remote", "salary" : { "min" : 165000.0, "max" : 235000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Deal Commercial Strategy & Operations Lead in the US SaaS industry, adjusted for senior experience and remote work." }, "location" : "Remote-United States", "locations" : [ "Remote-United States" ], "timestamp" : "2026-06-16T12:10:11.339", "fingerprint" : "7d5e13d04a37691d95b2f700c3d0e8d9ae858636c7b63ad2e901621c9c745995", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/remotecom/jobs/7767300003", "externalId" : "7767300003", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Operational metrics" ], "hardSkills" : [ { "name" : "Operational metrics", "level" : "intermediate" } ], "majorSkills" : "Process management, Cross-functional coordination, Vendor management, Stakeholder management", "majorSkillsList" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management" ], "coreResponsibilities" : "Manage operational processes, Coordinate cross-functionally, Manage vendors, Manage stakeholders, Track operational metrics, Plan resources, Drive continuous improvement", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you A senior IC role with real strategic influence — you'll work directly with the Senior Manager to shape how the Deal Desk operates and evolves The opportunity to lead cross-functional initiatives and drive meaningful process improvements across the Sales organization A clear path towards people management as the team matures A truly async, flexible work environment where ownership and proactivity are valued over process for its own sake What you bring 5+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or a related function in an Enterprise SaaS/B2B company required; previous Lead or Supervisor experience is a plus A proven deal desk operator with a track record of handling complex, high-stakes situations across deal structure, pricing, and contract exceptions Strong understanding of Quote-to-Cash processes, revenue recognition principles, and order management Deep hands-on knowledge of Salesforce (SFDC) and CPQ systems, including troubleshooting and workflow optimization Natural relationship builder with the ability to engage, influence, and collaborate effectively with senior stakeholders across Go-to-Market, Legal, and Finance Data-driven and analytically sharp — you turn deal trends and operational signals into clear recommendations, not just observations Excellent communicator with outstanding written and spoken English Calm under pressure with strong prioritization instincts, able to keep the team unblocked during high-volume periods without dropping quality Self-starter who thrives in a fast-paced, fully remote, and globally distributed environment Demonstrates strong automation and AI capabilities It's not required to have experience working remotely, but considered a plus Key Responsibilities Act as the team's operational leader and the Senior Manager's closest extension — the go-to for escalations, the standard-setter for quality, and the primary mentor for Associates and Specialists Represent the Senior Manager in cross-functional forums with Sales VPs and Sales Leadership — aligning on Deal Desk priorities and surfacing team needs and blockers Serve as a senior point of contact and escalation for complex deals, non-standard pricing requests, and contract exceptions Oversee deal approval processes and pricing compliance, stepping in on escalations and exceptions that require senior judgment Ensure the team maintains SLA standards, stepping in to unblock or resolve complex or time-sensitive cases as needed Act as the eyes and ears of the Sales team — proactively identifying deal friction, recurring blockers, and emerging risks before they escalate Own the working relationship with Legal and Finance on behalf of the Senior Manager — aligning on policy, setting expectations, and ensuring the team has the guidance needed to handle non-standard situations independently Develop and maintain deal playbooks and sales enablement resources, ensuring the Sales team has the guidance they need before they need to ask Build and scale automated workflows that reduce manual effort and allow the team to focus on higher-value work Track Deal Desk performance metrics and deal trends, translating data into actionable recommendations and feeding directly into the Senior Manager's planning and prioritisation Act as the Senior Manager's operational extension — driving the Deal Desk improvement roadmap across processes, tooling, automation, and policy, and leading initiatives through to execution Support month-end and quarter-end close operations to ensure smooth and accurate deal execution Practicals You'll report to: Senior Manager, Deal Commercial Strategy & Operations Team: Revenue Operations — Sales Operations Location: For this position we welcome everyone to apply, but we will prioritise applications from EMEA and AMER as we encourage our teams to diversify Start date: As soon as possible Application process Roughly 6 hours across 3 weeks Interview with recruiter - 30 min Interview with Senior Manager, Deal Commercial Strategy and Operations - 45 min Interview with a cross-functional partner - 30 min (async) Deal Desk case study Case study presentation to Director, Pricing & GTM Finance and Senior Manager, Deal Commercial Strategy and Operations - 45 min Bar raiser interview - 30 min Prior employment verification check #LI_DNP Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. The annual salary range for this full-time position is $48,000—$162,000 USD Benefits Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters: work from anywhere flexible paid time off flexible working hours (we are async) 16 weeks paid parental leave mental health support services stock options learning budget home office budget & IT equipment budget for local in-person social events or co-working spaces How you’ll plan your day (and life) We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now! How to apply Please fill out the form below and upload your CV with a PDF format. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here. Please note we accept applications on an ongoing basis.", "summaryDescription" : "Deal Commercial Strategy & Operations Lead at Remote. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Manage operational processes. Coordinate cross-functionally", "postedDate" : "2026-06-16T03:17:27.037", "createdAt" : "2026-06-16T03:17:27.037", "lastUpdated" : "2026-06-16T12:10:11.339", "ingestTimestamp" : "2026-06-16T03:17:27.037", "mongoId" : "6a309d64f292fd229c103062", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 165000, "salaryAnnualMax" : 235000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Operational metrics", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d089574d8ee00a0ac598a", "title" : "Manager of Banking Operations", "industry" : "Banking", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager of Banking Operations in Springfield, United States, adjusted for seniority and industry." }, "location" : "Springfield, IL", "locations" : [ "Springfield, IL" ], "timestamp" : "2026-06-15T10:12:17.301", "fingerprint" : "e5373efc1661ef69af6200632c5f1deb7d4cc31df1cb43786fb7f7b95aa30c26", "source" : "jazzhr", "language" : "en", "externalId" : "gWvs2iTFwF", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Springfield", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7990175,-89.6439575" } ], "locationText" : "Springfield, Illinois, United States", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Operational metrics" ], "hardSkills" : [ { "name" : "Operational metrics", "level" : "intermediate" } ], "majorSkills" : "Process management, Continuous improvement", "majorSkillsList" : [ "Process management", "Continuous improvement" ], "coreResponsibilities" : "Manage banking operations, Improve operational processes", "summaryDescription" : "Manager of Banking Operations. Skills: Process management, Continuous improvement. Manage banking operations. Improve operational processes", "createdAt" : "2026-06-14T08:05:38.862", "lastUpdated" : "2026-06-15T10:12:17.301", "ingestTimestamp" : "2026-06-14T08:05:38.862", "mongoId" : "6a2d089574d8ee00a0ac598a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 145000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Operational metrics", "Process management", "Continuous improvement", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.95 }, { "id" : "68ed10aa70f0b99d58e7b9cd", "title" : "Device Associate, Quality Services, Device Tech Support", "company" : "Amazon Development Centre (India) Private Limited", "industry" : "Operations, IT, Support Engineering, Device Associates, alexa and amazon devices", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an entry-level Device Associate, Quality Services, Device Tech Support role in Chennai, India, with adjustments for the technology industry and company size." }, "location" : "Chennai, Tamil Nadu, IND", "locations" : [ "Chennai, Tamil Nadu, IND" ], "timestamp" : "2026-06-16T02:21:26.475", "fingerprint" : "eb47b7319eabf844f4e944767d1bfdabc851e0d483daaf0825e0b50f6810af9f", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3105294/apply", "externalId" : "e72b767d-d712-462d-bbc1-ef7aac77d379", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chennai", "state" : "Tamil Nadu", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "13.0836939,80.2701860" } ], "locationText" : "Chennai, Tamil Nadu, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "coreResponsibilities" : "Execute test plans, Execute test cases, Create test data, Report results, Understand product functionality, Stay connected with changing requirements, Stay connected with documentation, Actively look for gaps, Look beyond test cases for issues, Execute processes to test product changes, Backtrack bugs, Backtrack issues, Do root cause analysis of bugs, Do root cause analysis of issues, Execute regression cases, Raise bugs, Support ad-hoc requests, Interact with QA for new features, Support first pass, Support bug repro, Contribute ideas, Take part in implementing ideas", "teamCollaboration" : "Interacting with QA", "domainKnowledge" : "E-reader devices", "domainList" : [ "e-reader-devices" ], "domainSpecificKnowledge" : [ "E-reader devices" ], "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Bachelor's degree, Knowledge of QA methodology, Knowledge of QA tools", "qualificationsPreferred" : "Good Communication, Testing Knowledge, Good Analytical Skill", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At this role the associate gets a chance to work on multiple generations of E-reader devices and will directly contribute to the high quality of the devices. Key job responsibilities - Execute test plans & test cases, creating test data, and reporting results in a timely, clear, and concise manner. - Should have understanding of the functionality of the project/product. Should have the ability to stay connected with changing requirements and documentation. - Should be able to actively look for gaps in test cases and look beyond test cases for issues/bugs. - Should execute processes to thoroughly test product changes. - Should have the ability to backtrack and do a root cause analysis of bugs/issues. A day in the life A typical day involves executing regression cases , raising bugs, supporting ad-hoc requests etc. Also involves interacting with QA for new features, supporting first pass and bug repro. Contributing ideas and take part in implementing them About the team Highly energetic and fun loving team with great flexibility. Team contributes to multiple aspect of the quality of E-reader devices. Handles multiple parallel releases successfully. Basic Qualifications: - Bachelor's degree - Knowledge of QA methodology and tools Preferred Qualifications: - Good Communication - Testing Knowledge - Good Analytical Skill Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Device Associate, Quality Services, Device Tech Support at Amazon Development Centre (India) Private Limited. Execute test plans. Execute test cases", "postedDate" : "2026-06-14T20:31:14.524", "createdAt" : "2026-06-14T20:31:14.524", "lastUpdated" : "2026-06-16T02:21:26.475", "ingestTimestamp" : "2026-06-14T20:31:14.524", "mongoId" : "68ed10aa70f0b99d58e7b9cd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3105294/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "E-reader devices" ], "skillCount" : 1, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cebb874d8ee00a0a772ab", "title" : "Associate, Corporate & Commercial", "company" : "Cliffe Dekker Hofmeyr", "industry" : "Legal", "salary" : { "min" : 2400000.0, "max" : 3600000.0, "currency" : "KES", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Associate in Nairobi, Kenya, adjusted for the legal industry and a large company size." }, "location" : "Nairobi, KE", "locations" : [ "Nairobi", "KE" ], "timestamp" : "2026-06-16T05:01:08.585", "fingerprint" : "2283e27489cb5a2a2df240974e86d85a247863ebcc37ddd027c5eb9bd5d7d716", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://cdh.breezy.hr/p/d55a4033aff7-associate-corporate-commercial", "externalId" : "d55a4033aff7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Nairobi", "country" : "Kenya", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-1.2890006,36.8172812" } ], "locationText" : "Nairobi, Kenya", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide comprehensive legal support", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Associate, Corporate and Commercial Role Profile An exciting opportunity for the role of an Associate in our rapidly growing Corporate & Commercial Department has become available in our Nairobi office. At CDH we specialize in providing comprehensive legal support to clients in Africa or lookin", "summaryDescription" : "Associate, Corporate & Commercial at Cliffe Dekker Hofmeyr. Provide comprehensive legal support", "createdAt" : "2026-06-14T20:28:32.652", "lastUpdated" : "2026-06-16T05:01:08.585", "ingestTimestamp" : "2026-06-14T20:28:32.652", "mongoId" : "6a2cebb874d8ee00a0a772ab", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.95 }, { "id" : "68ed10aa70f0b99d58e7b9ef", "title" : "Device Associate, Quality Services, Device Tech Support", "company" : "Amazon Development Centre (India) Private Limited", "industry" : "Operations, IT, Support Engineering, Device Associates, alexa and amazon devices", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an entry-level Device Associate, Quality Services, Device Tech Support role in Chennai, India, with adjustments for the technology industry and company size." }, "location" : "Chennai, Tamil Nadu, IND", "locations" : [ "Chennai, Tamil Nadu, IND" ], "timestamp" : "2026-06-16T05:47:42.478", "fingerprint" : "9b990b562052a47b0d6ce9c4fdd6b00cfb29c1d780d676b8f1618e70495e8fb8", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3105254/apply", "externalId" : "e1f35ec7-0ba1-41b8-b924-a9a56904cd2a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chennai", "state" : "Tamil Nadu", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "13.0836939,80.2701860" } ], "locationText" : "Chennai, Tamil Nadu, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "coreResponsibilities" : "Execute test plans, Execute test cases, Create test data, Report results, Understand project functionality, Understand product functionality, Stay connected with changing requirements, Stay connected with documentation, Actively look for gaps, Look beyond test cases for issues, Execute processes to test product changes, Backtrack bugs, Backtrack issues, Perform root cause analysis of bugs, Perform root cause analysis of issues, Execute regression cases, Raise bugs, Support ad-hoc requests, Interact with QA for new features, Support first pass, Support bug repro, Contribute ideas, Implement ideas", "teamCollaboration" : "Interacting with QA", "domainKnowledge" : "E-reader devices", "domainList" : [ "e-reader-devices" ], "domainSpecificKnowledge" : [ "E-reader devices" ], "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Bachelor's degree, Knowledge of QA methodology, Knowledge of QA tools", "qualificationsPreferred" : "Bachelor's degree in business economics, Bachelor's degree in engineering, Bachelor's degree in analytics, Bachelor's degree in mathematics, Bachelor's degree in statistics, Bachelor's degree in information technology, CMA, Good Communication, Testing Knowledge, Good Analytical Skill", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At this role the associate gets a chance to work on multiple generations of E-reader devices and will directly contribute to the high quality of the devices. Key job responsibilities - Execute test plans & test cases, creating test data, and reporting results in a timely, clear, and concise manner. - Should have understanding of the functionality of the project/product. Should have the ability to stay connected with changing requirements and documentation. - Should be able to actively look for gaps in test cases and look beyond test cases for issues/bugs. - Should execute processes to thoroughly test product changes. - Should have the ability to backtrack and do a root cause analysis of bugs/issues. A day in the life A typical day involves executing regression cases , raising bugs, supporting ad-hoc requests etc. Also involves interacting with QA for new features, supporting first pass and bug repro. Contributing ideas and take part in implementing them About the team Highly energetic and fun loving team with great flexibility. Team contributes to multiple aspect of the quality of E-reader devices. Handles multiple parallel releases successfully. Basic Qualifications: - Bachelor's degree - Knowledge of QA methodology and tools Preferred Qualifications: - Bachelor's degree in business economics, engineering, analytics, mathematics, statistics, information technology or equivalent, or CMA - Good Communication - Testing Knowledge - Good Analytical Skill Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Device Associate, Quality Services, Device Tech Support at Amazon Development Centre (India) Private Limited. Execute test plans. Execute test cases", "postedDate" : "2026-06-14T19:59:28.514", "createdAt" : "2026-06-14T19:59:28.514", "lastUpdated" : "2026-06-16T05:47:42.478", "ingestTimestamp" : "2026-06-14T19:59:28.514", "mongoId" : "68ed10aa70f0b99d58e7b9ef", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3105254/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "E-reader devices" ], "skillCount" : 1, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb14a74d8ee00a09dcbc6", "title" : "Commercial Operations Coordinator", "company" : "Harrison.ai", "industry" : "UKI SaaS", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Commercial Operations Coordinator in the UK Healthcare industry, adjusted for seniority and company size." }, "location" : "United Kingdom", "locations" : [ "United Kingdom" ], "timestamp" : "2026-06-15T09:19:44.254", "fingerprint" : "64e9418987a26862d4e960779a0d47ec679421940e03f1ab5ab8b5eb5f76034d", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Harrison.ai/701d34be-ea82-42dc-864c-0e60bd845f7f/application", "externalId" : "701d34be-ea82-42dc-864c-0e60bd845f7f", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "hybrid" } ], "locationText" : "United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "Salesforce, Microsoft Office Suite, SharePoint", "professionalSkills" : [ "Events coordination", "Sales operations", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Operational metrics", "Budget management", "Contract navigation" ], "hardSkillsList" : [ "Calendar management", "Meeting scheduling", "Travel arrangements", "Expense reconciliation", "Reporting", "Dashboard preparation" ], "hardSkills" : [ { "name" : "Calendar management", "level" : "intermediate" }, { "name" : "Meeting scheduling", "level" : "intermediate" }, { "name" : "Travel arrangements", "level" : "intermediate" }, { "name" : "Expense reconciliation", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Dashboard preparation", "level" : "intermediate" } ], "majorSkills" : "Events coordination, Sales operations, Process management, Cross-functional coordination", "majorSkillsList" : [ "Events coordination", "Sales operations", "Process management", "Cross-functional coordination" ], "coreResponsibilities" : "Lead operational delivery events, Plan logistics events, Own logistics booth setup, Coordinate booth design, Manage storage shipping receiving, Track operational spend, Partner with Finance Strategy, Provide administrative assistance, Manage complex calendars, Schedule meetings, Arrange travel, Prepare materials engagements, Act as central point contact, Monitor ongoing projects, Prioritise assignments, Anticipate operational needs, Address issues, Manage expense reconciliation, Maintain confidentiality, Own operational data hygiene, Define operating procedures, Document operating procedures, Navigate contracts, Upload contracts, Track contracts, Follow up contracts, Prepare reports, Prepare dashboards, Prepare summaries, Troubleshoot technical challenges, Resolve technical challenges, Identify tooling improvements, Roll out tooling improvements", "teamCollaboration" : "Partner with leadership; Partner with marketing; Partner with finance; Partner with vendors; Partner with external partners; Central point contact leadership; Central point contact internal teams; Central point contact external partners", "projectManagementSkills" : [ "Manage competing priorities", "Manage projects", "Manage deliverables" ], "domainKnowledge" : "Healthcare AI; Diagnostic AI solutions", "domainList" : [ "healthcare-ai", "diagnostic-ai-solutions" ], "domainSpecificKnowledge" : [ "Healthcare AI", "Diagnostic AI solutions" ], "toolProficiency" : [ "Salesforce", "Confluence", "Monday.com", "SharePoint", "LawVu", "Microsoft Office Suite" ], "documentationSkills" : "Document operating procedures", "continuousLearning" : "Yearly L&D budgets; Mentoring; Hackathons; Secondments", "innovationCreativity" : "Innovate for Global Good", "problemSolvingSkills" : "Proactive problem-solver; Anticipate operational needs; Proactively address issues; Troubleshoot technical challenges", "specialRequirements" : "Travel 4-6 events per year", "qualificationsBasic" : "5+ years experience, Managing multiple executives, Coordinating events end-to-end, Salesforce proficiency, Microsoft Office Suite proficiency, Contract management platforms proficiency, Exceptional organisational skills, Manage complex calendars, Manage projects, Manage deliverables, Proven track record discretion, Proven track record confidentiality, Willingness to travel", "qualificationsPreferred" : "LawVu experience strongly preferred, Product manager experience, Experience leading product management teams", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "WHAT WE’RE ABOUT At Harrison.ai http://Harrison.ai, we’re redefining what’s possible in healthcare. Through our diagnostic AI solutions, we’re building tools that support clinicians to deliver earlier, more accurate diagnoses and raise the standard of care for millions of patients worldwide. Our mission is bold but simple: to scale global healthcare capacity and create a fairer, healthier world. By using AI as a co-pilot for clinicians, we’re tackling one of healthcare’s biggest challenges, the shortage of human expertise, and giving every patient the chance to access timely, high-quality care, no matter where they live. Because while we’re building cutting-edge AI, what we’re really building is hope—that everyone can access the healthcare they deserve. And we’re just getting started. ABOUT YOUR ROLE This is a hybrid role sitting at the crossroads of events coordination & sales/squad operations. You will be the operational backbone of our EU/UK squad — keeping leadership, systems, and events running smoothly across time zones. It demands a proactive problem-solver who thrives in a fast-paced environment, can manage competing priorities with precision, and is highly adept at leveraging tools and technology to drive efficiency. You will partner day-to-day with squad leadership, marketing, finance and external event vendors and partners. WHAT YOU'LL DO: Events & Conferences - Lead operational delivery of Harrison.ai http://Harrison.ai and Harrison.ai http://Harrison.ai Services conference presence across EU/UK industry events (e.g. ECR – European Congress of Radiology, UKIO, EuSoMII, and similar). - Plan and own all logistics for non-conference events, such as team offsites, dinners, and partner events. - Own logistics across booth setup, attendee registration, rentals and labour, venue contracts, and post-event reconciliation. - Coordinate with marketing and squad leadership on booth design, staffing, materials, and pre-event timelines. - Manage storage, shipping, and receiving of all event materials and supplies. - Track operational spend across events, vendors, and travel; partner with Finance/Strategy on budget and reconciliation. - Travel to approximately 4–6 events per year. Administrative Support - Provide comprehensive administrative assistance, including complex calendar management, meeting scheduling, travel arrangements, and preparation of materials for internal and external engagements. - Act as a central point of contact between leadership and both internal teams and external partners, ensuring smooth communication and alignment across time zones. - Monitor and prioritise ongoing projects and assignments, ensuring deadlines are met and deliverables are completed with excellence. - Anticipate operational needs and proactively address issues to maintain seamless daily workflows. - Manage expense reconciliation for the EU/UK leadership team as needed. - Maintain strict confidentiality when managing sensitive information and executive matters. Process, Systems & Data - Own operational data hygiene in shared systems: Salesforce, Confluence, Monday.com http://Monday.com, and SharePoint for the EU/UK business. - Define and document operating procedures so recurring activities (onboarding, conference cycles, etc.) run as repeatable workflows. - Navigate contracts through the contract management system (LawVu), including uploading, tracking, and following up to ensure smooth progression through legal review and approval. - Prepare reports, dashboards, and summaries using Salesforce, Microsoft Office Suite, and other productivity tools. - Troubleshoot and resolve day-to-day technical challenges for the leadership team, ensuring minimal disruption. - Identify and roll out tooling improvements that lift the squad’s operational throughput. WHAT YOU'LL BRING: - 5+ years of experience as an Executive Assistant, Senior Administrative Coordinator, Events/Operations Coordinator, or similar high-level support role. - Demonstrated expertise in managing multiple executives and competing priorities in a fast-moving environment. - Proven experience coordinating events and/or conference logistics end-to-end. - Advanced technical proficiency in Salesforce, Microsoft Office Suite, and contract management platforms (LawVu experience strongly preferred). - Exceptional organisational skills with a proven ability to manage complex calendars, projects, and deliverables under tight deadlines. - Proven track record of discretion and confidentiality in handling sensitive matters. - Willingness and ability to travel to 4–6 events per year across the EU/UK (and occasionally beyond). Nice to have skills and characteristics: • Experience as a product manager of AI driven products, and • Experience leading product management teams. WHY JOIN US? \uD83C\uDF0D Innovate for Global Good. Join us to pioneer world-first AI technology that transforms patient outcomes and helps build a healthier, fairer world. \uD83E\uDD1D Collaboration Across Continents. Work with brilliant minds from every corner of the globe in a culture built on trust, autonomy, and genuine teamwork. \uD83D\uDE80 Well-Funded & Global. Backed by world-class investors including Aware Super, Blackbird Ventures, Skip Capital, and Horizons Ventures, we’ve raised over US$240M to accelerate our global impact. \uD83C\uDF31 Scale Your Potential. Tap into yearly L&D budgets, mentoring, hackathons, and secondments—all supported by a transparent growth framework to grow your career. \uD83D\uDCBBFlex for Life. Work when and where you do your best—with WFH options, flexible hours, and the autonomy to make an impact your way. \uD83D\uDE4C Support for Every Family Journey. From fertility to parenthood, loss, and even grandparenthood—we provide inclusive, thoughtful policies to support families in every stage. WHAT'S NEXT? If you’re inspired by what we're up to, please apply now and we'll be in touch soon. We are proud to be an Equal Opportunity Employer. Diversity’s not a buzzword here, it’s in our DNA. Diverse perspectives shape our culture and make our work better. We’re committed to building inclusive teams that represent a variety of backgrounds and skills. We look forward to hearing from you.", "summaryDescription" : "Commercial Operations Coordinator at Harrison.ai. Skills: Events coordination, Sales operations, Process management, Cross-functional coordination. Lead operational delivery events. Plan logistics events", "createdAt" : "2026-06-14T03:14:38.141", "lastUpdated" : "2026-06-15T09:19:44.254", "ingestTimestamp" : "2026-06-14T03:14:38.141", "mongoId" : "6a2cb14a74d8ee00a09dcbc6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Calendar management", "Meeting scheduling", "Travel arrangements", "Expense reconciliation", "Reporting", "Dashboard preparation", "Events coordination", "Sales operations", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Operational metrics", "Budget management", "Contract navigation", "Manage competing priorities", "Manage projects", "Manage deliverables", "Healthcare AI", "Diagnostic AI solutions", "Salesforce", "Confluence", "Monday.com", "SharePoint", "LawVu", "Microsoft Office Suite" ], "skillCount" : 28, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305feff292fd229cf833c7", "title" : "Senior Revenue Operations Manager, Commercial", "company" : "New Relic", "industry" : "SaaS", "salary" : { "min" : 165000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Revenue Operations Manager in the SaaS industry in Oregon, USA, adjusted for seniority and company size." }, "location" : "Oregon", "locations" : [ "Oregon" ], "timestamp" : "2026-06-16T08:19:35.308", "fingerprint" : "518b33cf0e787e6ecc06a35bdebacb89b8b7c8d29332a70d8e30deae08edeacc", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/newrelic/jobs/5253589008", "externalId" : "5253589008", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Oregon", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Oregon, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Salesforce", "professionalSkills" : [ "GTM strategy", "Forecasting", "Pipeline management", "Process optimization", "Data analysis" ], "hardSkillsList" : [ "Excel", "Google Sheets" ], "hardSkills" : [ { "name" : "Excel", "level" : "intermediate" }, { "name" : "Google Sheets", "level" : "intermediate" } ], "majorSkills" : "Revenue Operations, Sales Operations, Product-Led Growth", "majorSkillsList" : [ "Revenue Operations", "Sales Operations", "Product-Led Growth" ], "coreResponsibilities" : "Establish Rhythm of Business, Run Rhythm of Business, Drive operational excellence, Manage team activities cadence, Ensure objectives completed accurately, Monitor sales organization compliance, Act as advisor, Shape GTM strategy, Support PLG motion, Represent business requirements, Ensure alignment, Strategize development of standards, Enable development of policies, Enable development of procedures, Streamline operations, Optimize renewals lifecycle, Improve customer retention, Mitigate churn, Drive sustainable growth, Drive expansion, Guide leaders during forecasting, Drive predictable outcomes, Analyze customer health data, Analyze consumption data, Identify downgrade risks, Operationalize risk mitigation, Build complex analyses, Build operational models, Synthesize datasets, Identify trends, Identify consumption patterns, Identify product adoption, Manage reporting packages, Conduct metrics reviews, Improve productivity, Improve actionability, Lead workflow simplification projects, Optimize Salesforce experience, Drive efficiency", "teamCollaboration" : "Cross-departmental initiatives; Cross-functional teams", "domainKnowledge" : "Product-Led Growth; Commercial sales; Renewals management; Long-tail business", "domainList" : [ "product-led-growth", "commercial-sales", "renewals-management", "long-tail-business" ], "domainSpecificKnowledge" : [ "Product-Led Growth", "Commercial sales", "Renewals management", "Long-tail business" ], "toolProficiency" : [ "Excel", "Google Sheets", "Salesforce" ], "communicationSkills" : "Executive insights", "problemSolvingSkills" : "Data analysis", "specialRequirements" : "Criminal background check", "outcomesObjectives" : "Maintain accurate forecasting models; Improve retention and upsell; Drive consumption based usage; Reduce manual reporting; Reduce administrative overhead; Achieve high CRM data hygiene; Achieve high opportunity management; Achieve high Rhythm of Business adherence", "qualificationsBasic" : "8+ years relevant work experience, 5+ years sales ops or revenue experience", "qualificationsPreferred" : "SaaS software provider experience, Professional IT services experience, Customer Success experience, Other customer-facing group experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Elevate your career at New Relic by making a significant impact as the Senior Manager of Sales Operations for our Commercial segment. In this pivotal senior individual contributor role, you will serve as the strategic and operational business partner to the Global VP of Commercial, supporting a rapidly expanding $130M+ business unit. This segment oversees thousands of high-velocity clients and owns the Product-Led Growth (PLG) motion globally. You will operate at a highly strategic level to shape GTM objectives while tactically managing the dynamic, transactional nature of the business. We are seeking a highly analytical leader who thrives in an agile environment, excels in cross-functional collaboration, and can seamlessly translate complex data into actionable executive insights. This role offers an incredible opportunity to impact our long-term commercial strategy and drive operational excellence, and pave a path towards leadership as the business scales. Opportunity to work from a remote office may be available depending on the applicant location. What you'll do Operational Excellence & Rhythm of Business (RoB): Establish and run the Rhythm of Business (RoB) for the Commercial organization, driving operational excellence and strict rigor across all field operations. Manage the weekly, monthly, and quarterly cadence of commercial and renewals team activities, including QBRs, forecasting, planning, and opportunity management. Ensure assigned Commercial and Renewals objectives are completed accurately and on time, aggressively monitoring the sales organization’s compliance with CRM data standards and process rigor. Strategic Business Partnering & GTM Strategy: Act as a trusted advisor to the Global VP of Commercial and Sales leadership, shaping GTM strategy and supporting the global Product-Led Growth (PLG) motion. Represent the Commercial and Renewals business requirements in key cross-departmental initiatives, ensuring tight alignment between overarching business strategy and day-to-day operational processes. Strategize and enable the development of global standards, policies, and procedures to streamline operations for a high-volume, transactional sales environment. Renewals Management & Long-Tail Growth: Optimize the end-to-end renewals lifecycle to actively improve customer retention rates, mitigate churn, and drive sustainable growth and expansion across our expansive long-tail business. Leverage historical trends, pipeline coverage data, and deal-specific knowledge to guide leaders during forecasting, driving highly predictable outcomes. Analyze customer health and consumption data to understand potential downgrade risks, collaborating with cross-functional teams to identify and operationalize new methods to drive risk mitigation strategies. Data, Systems, and Advanced Analytics: Build repeatable, complex analyses and operational models (using Excel/Google Sheets) that synthesize vast datasets to identify trends, consumption patterns, and product adoption. Manage and optimize reporting packages for team effectiveness, conducting rigorous metrics reviews with sales management to improve productivity and actionability. Lead projects focused on simplifying workflows, optimizing the CRM (Salesforce) experience, and driving efficiency throughout the Commercial and Renewals organization. Key Performance Indicators (KPIs) for this role Forecast Accuracy & Pipeline Rigor: Maintaining highly accurate and predictable forecasting models within an agreed variance. Gross Retention Rate (GRR) & Net Revenue Retention (NRR): Driving operational strategies that directly improve retention and upsell within the Commercial and long-tail segments as well as driving up Consumption based usage across Commercial and PLG. Process Efficiency & Automation: Measurable reduction in manual reporting and administrative overhead for the GTM teams. Data Compliance & Health: Achieving high scores in CRM data hygiene, opportunity management, and adherence to the Rhythm of Business. This role requires 8+ years of relevant work experience, preferably within a SaaS software provider or professional IT services company in Operations, Customer Success, or other customer-facing groups. 5+ years of dedicated sales ops or revenue operations experience, with a proven track record in field sales operations and business partnering across cross functional teams. Experience supporting a high-velocity, transactional business segment and a strong understanding of customer dynamics, sales lifecycles, and renewal patterns. Exceptional analytical abilities: Candidates must be able to quickly leverage multiple data sources, connect them, work with massive datasets, and build highly complex Excel/Google Sheets models. Demonstrated communication and presentation skills, with the ability to structure and produce clear executive presentations (PowerPoint/Google Slides) to influence C-level executives and field teams. Strong problem-solving skills, mature judgment, and the ability to bring alignment, negotiate, and drive cross-functional projects to completion. Deep understanding of SaaS and exposure to consumption-based business models. High technical proficiency: Advanced skills in Salesforce, Excel, Tableau, and familiarity with SQL. Bachelor's Degree or equivalent experience. Bonus points if you have Direct operational experience supporting a Product-Led Growth (PLG) go-to-market motion. Skills and experience in utilizing AI, Large Language Models (LLMs), and Google Apps Script to build internal tooling, automate routine processes, and drive massive efficiencies in the way we support the GTM organization. Direct experience in a high-growth, consumption-driven, or usage-based business model (e.g., Snowflake, Datadog, AWS). Deep understanding of the Observability or Monitoring landscape. Please note that visa sponsorship is not available for this position. #LI-ZH1 #LI-Remote The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $131,000—$164,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U. S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy", "summaryDescription" : "Senior Revenue Operations Manager, Commercial at New Relic. Skills: Revenue Operations, Sales Operations, Product-Led Growth. Establish Rhythm of Business. Run Rhythm of Business", "postedDate" : "2026-06-15T23:21:31.207", "createdAt" : "2026-06-15T23:21:31.207", "lastUpdated" : "2026-06-16T08:19:35.308", "ingestTimestamp" : "2026-06-15T23:21:31.207", "mongoId" : "6a305feff292fd229cf833c7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 165000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Excel", "Google Sheets", "Revenue Operations", "Sales Operations", "Product-Led Growth", "GTM strategy", "Forecasting", "Pipeline management", "Process optimization", "Data analysis", "Commercial sales", "Renewals management", "Long-tail business", "Salesforce" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2dafb874d8ee00a0c82ed1", "title" : "Business Banking Manager/ Senior Business Banking Manager, Commercial Banking Cash", "company" : "Singapore's longest established bank", "industry" : "Banking", "salary" : { "min" : 750000.0, "max" : 1200000.0, "currency" : "HKD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Business Banking Manager/Senior Business Banking Manager in Hong Kong, adjusted for mid-seniority and the banking industry." }, "location" : "Hong Kong", "locations" : [ "Hong Kong" ], "timestamp" : "2026-06-16T00:49:31.414", "fingerprint" : "2c1f371a91ea368f582fa933d642a4b7bf9902ef4fd9688b03de4d60f3929509", "source" : "workday", "language" : "en", "applyUrl" : "https://ocbc.wd102.myworkdayjobs.com/External/job/OCBC-Hong-Kong/Business-Banking-Manager--Senior-Business-Banking-Manager--Commercial-Banking-Cash_JR00008556", "externalId" : "JR00008556", "industryFunction" : { }, "locationPoint" : "22.3193,114.1694", "structuredLocations" : [ { "city" : "Hong Kong", "country" : "Hong Kong", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "22.2818333,114.1582831" } ], "locationText" : "Hong Kong, Hong Kong", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Manager", "professionalSkills" : [ "Customer relation management" ], "hardSkillsList" : [ "AML assessment", "FATCA", "CRS" ], "hardSkills" : [ { "name" : "AML assessment", "level" : "intermediate" }, { "name" : "FATCA", "level" : "intermediate" }, { "name" : "CRS", "level" : "intermediate" } ], "majorSkills" : "Business Banking, Client Acquisition", "majorSkillsList" : [ "Business Banking", "Client Acquisition" ], "coreResponsibilities" : "Acquire New-to-Bank clients to SME segment, Act as the single point of contact, Manage the end-to-end KYC process, Conduct customer due diligence, Conduct AML assessment, Conduct FATCA, Conduct CRS in accordance with regulatory requirements, Achieve individual business targets, Contribute to the performance of the team, Proactive connect with key contact persons from channels, Timely communication with clients regarding inquiries on know, Client experience management via handling of customer inquiries, Handle complex NTB application", "teamCollaboration" : "Contribute to team performance", "domainKnowledge" : "SME banking; KYC process; AML; FATCA; CRS", "domainList" : [ "sme-banking", "kyc-process", "aml", "fatca", "crs" ], "domainSpecificKnowledge" : [ "SME banking", "KYC process", "AML", "FATCA", "CRS" ], "communicationSkills" : "Spoken English; Written English; Spoken Chinese; Written Chinese; Mandarin", "continuousLearning" : "Industry-leading learning and professional development opportunities", "outcomesObjectives" : "Achieve individual business targets", "qualificationsBasic" : "Bachelor’s degree in Business, Finance or related disciplines, Minimum 2-5 years SME banking experience", "qualificationsPreferred" : "Customer relation management experience preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "# **WHO WE ARE:** As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. # What you do • Acquire New-to-Bank clients to SME segment • Act as the single point of contact, managing the end-to-end KYC process • Conduct customer due diligence, AML assessment, FATCA and CRS in accordance with regulatory requirements • Achieve individual business targets and contribute to the performance of the team • Proactive connect with key contact persons from channels for business expansion • Timely communication with clients regarding inquiries on know your customer requirements • Client experience management via handling of customer inquiries with timely response • Able to handle complex NTB application, e.g. complex structure, NBFI, SCC, PEP, etc. Who you are # • Bachelor’s degree in Business, Finance or related disciplines • Minimum 2-5 years SME banking experience in customer relation management is preferred • Good interpersonal and communication skills • Proactive, sales and result oriented • Proficiency in spoken and written English and Chinese (including Mandarin) • Candidate with less experience will be considered as Assistant Business Banking Manager # # **What we offer:** Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.", "summaryDescription" : "Business Banking Manager/ Senior Business Banking Manager, Commercial Banking Cash at Singapore's longest established bank. Skills: Business Banking, Client Acquisition. Acquire New-to-Bank clients to SME segment. 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Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

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While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, Texas, in the Workforce Automation department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: You’re up to the challenge of leading a dynamic team driving business intelligence through data collection, analysis and reporting. You thrive in a fast-paced, rapidly evolving environment that presents new challenges every day. You enjoy working closely with internal and external users to build the best data visualizations to help agency leadership make data-informed decisions. You are a self-starting, creative problem solver, and an excellent communicator, keeping your team and leadership informed. You understand the value of developing excellent relationships with leaders of other teams to ensure cross-functional collaboration. WHAT YOU WILL DO: The Manager IV performs advanced (senior-level) managerial work administering the daily operations and activities of an agency’s business function, division, or department. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: - Manage the end-to-end data collection and reporting process, encompassing metric definition and compilation, data visualization, report generation and dashboard maintenance - Coordinate input from internal and external stakeholders on their data analytics needs - Work with executive management to develop and implement long- and short-term goals - Identify and make recommendations for maintenance and enhancement of TWC’s Workforce Development data analytics tools - Plan the development and implementation of enhanced business and automation projects, adhering to sound development standards, ensuring deliverables meet the agreed upon quality and content and are reviewed and accepted by all appropriate parties before acceptance. Develop, implement, and maintain performance accountability and quality assurance processes, best practices, and standards for the department - Collaborate with other TWC divisions to collect and report key metrics - Manage staff to ensure that customer support tickets are responded to and resolved in a timely manner - Motivate and develop staff, prepare and evaluate budget requests, and monitor expenditures - Perform other duties as assigned. YOU QUALIFY WITH: - Five years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, one year and six months of which must have been in an administrative management or supervisory capacity. - Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: Knowledge of: - Best practices in data analysis including reasonability tests and QA - Relational databases and query languages - Data analytic software and tools for the analysis and development of visualizations (Power BI, Excel, SQL Management Studio, Tableau) - Microsoft Office 365 application suite Skill in: - Supervising, coaching and motivating staff to meet performance goals - Managing relationships with stakeholders to develop business requirements and modification requests - Creating new reports and specialized research projects including statistical analysis - Establishing priorities, standards, and measurement tools to monitor functions and ensure department goals and priorities are continually met on time - Coordinating and evaluating program activities, and implementing new ways for staff to work smarter, more efficiently, and be better organized - Preparing and delivering presentations, reports and recommendations - Balancing competing priorities and requests - Excellent written and verbal communication skills - SQL: Demonstrated expertise in writing complex queries and relational databases - Python: Proficient in Python programming for data analysis and automation - Data Visualization: Power BI and Tableau experience - MS Excel: Advanced skills in creating and manipulating pivot tables and charts - Microsoft Suite: Experience administering SharePoint and utilizing Forms, Power Automate, and Power Apps Ability to: - Work in a fast-paced, cross-functional environment - Communicate proactively with leadership, teams and internal and external stakeholders - Identify problems, evaluate alternatives, and implement effective solutions - Think outside the box to recommend creative solutions to challenges faced by the division - Develop and maintain excellent working relationships across the agency - Stay informed of programs and emerging technologies and legislative changes that may affect the department or TWC YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $7,790.32 - $8,179.83/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf . HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Manager IV at Texas Workforce Commission. Skills: Business intelligence, Data analysis, Reporting, Data visualization. Manage end-to-end data collection and reporting process. Define and compile metrics", "createdAt" : "2026-06-14T21:29:37.648", "lastUpdated" : "2026-06-16T02:41:31.857", "ingestTimestamp" : "2026-06-14T21:29:37.648", "mongoId" : "69fc497a4c40e2acd1a81ac9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data collection", "Reporting", "Dashboard maintenance", "Query writing", "Data analysis", "Visualization development", "Pivot tables", "Chart creation", "Leadership", "Problem solving", "Relationship building", "Business intelligence", "Data visualization", "Statistical analysis", "Stakeholder management", "Requirements gathering", "Performance management", "Quality assurance", "Budget management", "Expenditure monitoring", "Project planning", "Development standards", "Workforce development data", "Power BI", "Excel", "SQL Management Studio", "Tableau", "Microsoft Office 365", "SharePoint", "Power Automate", "Power Apps" ], "skillCount" : 31, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30801bf292fd229c061e05", "title" : "Partner Support Associate", "company" : "Kapitus", "industry" : "FinTech", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Partner Support Associate in the US FinTech industry, adjusted for remote work and company size." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T08:46:31.703", "fingerprint" : "320f07f4eda62d61357af1f1b1337a49720813ed8a620a7b5dd6032c2a32c19b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/kapitus/jobs/4286526009", "externalId" : "4286526009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "technicalSkills" : "Microsoft Office, Office 365, PowerPoint, Excel, Salesforce CRM", "professionalSkills" : [ "Sales support", "Contract management", "Document review", "Underwriting review", "Pipeline updates", "Onboarding process", "Partner management", "Business development" ], "hardSkillsList" : [ "Sales goals", "Metric performance", "Quality performance" ], "softSkillsList" : [ "Time-management", "Organization", "Negotiation" ], "hardSkills" : [ { "name" : "Sales goals", "level" : "intermediate" }, { "name" : "Metric performance", "level" : "intermediate" }, { "name" : "Quality performance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Time-management" }, { "name" : "Organization" }, { "name" : "Negotiation" } ], "majorSkills" : "Sales support, Partner support, Salesforce CRM", "majorSkillsList" : [ "Sales support", "Partner support", "Salesforce CRM" ], "coreResponsibilities" : "Provide daily sales/partner support, Manage contracts, Verify bank links, Review documents, Review underwriting, Update pipelines, Follow up on deals, Manage Slack with partners, Handle exception requests, Provide partner coverage, Update partner contact information, Maintain partner records, Work cross-functionally with Legal, Work cross-functionally with Sales, Work cross-functionally with Compliance, Work cross-functionally with Marketing, Work cross-functionally with Operations, Communicate promptly with partners, Assist Partner Support Specialists, Communicate to Underwriters, Respond to inquiries, Initiate inquiries, Vet potential partners, Determine referral program, Communicate approval status, Communicate decline status, Assign accounts to ISO managers, Collect onboarding documents, Submit onboarding documents, Field inbound calls, Transfer calls, Respond to voicemails, Oversee Partner inbox, Oversee ISO recertification tasks, Update partner accounts, Update underwriting policies, Update underwriting guidelines, Update marketing material, Update renewal commissions, Update bonus structures", "teamCollaboration" : "Cross-functionally with Legal; Cross-functionally with Sales; Cross-functionally with Compliance; Cross-functionally with Marketing; Cross-functionally with Operations", "domainKnowledge" : "MCA; Short-term lending; Payment Processing; Financial Services", "domainList" : [ "mca", "short-term-lending", "payment-processing", "financial-services" ], "domainSpecificKnowledge" : [ "MCA", "Short-term lending", "Payment Processing", "Financial Services" ], "toolProficiency" : [ "Salesforce CRM", "Microsoft Office", "Office 365", "PowerPoint", "Excel", "Slack" ], "communicationSkills" : "Verbal communication; Written communication; Interpersonal communication; Phone skills; Presentation skills", "continuousLearning" : "Tuition reimbursement; Career development events; Conferences", "problemSolvingSkills" : "Analytical skills; Think on feet", "qualificationsBasic" : "1+ years supporting sales team, B2B sales experience", "qualificationsPreferred" : "MCA/short-term lending experience, Payment Processing experience, Financial Services experience, Consultative Sales experience, Contract/partnership negotiations experience, Salesforce CRM experience, Tableau experience, NICE experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at www.kapitus.com/careers All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus’ recruiting process in general should email recruiting@kapitus.com The Partner Support Associate is a cross-functional role in the Channel Sales department, acting as the liaison and “voice” between the Channel Sales team and ISO/MRP partners. They will be responsible for providing daily sales/partner support and coverage for the ISO Partner Managers, assisting in the ISO onboarding process to increase originations with high quality partners, and handling ad-hoc communication pertaining to our channel partners. What You Will Do: Sales/Partner Support Provide daily sales/partner support for the ISO Partner Manager teams in sales tasks including but not limited to contract management, bank verification links, document review, underwriting review, pipeline updates and follow ups, Slack management with partners, exception requests, etc. Provide partner coverage whenever a team member is out of office or on partner visits Update and maintain partner contact information and records in Salesforce Work cross-functionally with team members from Legal, Sales, Compliance, Marketing and Operations to maintain the utmost experience for our partners while ensuring compliance is in place Communicate promptly with partners via phone, email, text, and messaging about the progress of deals Assist Partner Support Specialists in all sales support tasks Communicating to Underwriters regarding files as necessary Assisting with Submissions (Portal) Requests Respond to/initiate “customer service” type inquiries from partners – i. e. - balance inquiries, funding confirmations, modifications, etc. Other tasks and duties, as required by management Onboarding and Partner Management Assist Partner Support Specialists in all ISO onboarding tasks Speak with potential partners to vet for candidacy, determine the correct referral program (ISO/MRP), communicate approval or decline status, and assign accounts to ISO managers Collect required onboarding documents and submit to Onboarding to ensure a timely process is followed Field inbound calls and transfers from Sales and Customer Support for partner inquiries, respond to voicemails promptly, and oversee the Partner inbox Oversee all ISO recertification tasks to ensure accounts are accurate and updated Ensure partners are updated with underwriting policies/guidelines, marketing material, renewal commissions, current bonus structures, etc. Other tasks and duties, as required by management What We’re Looking For: Bachelor’s degree and/or comparable experience preferred 1+ years supporting a sales team or B2B sales experience with a strong preference in the MCA/short-term lending space, Payment Processing, Financial Services, or Consultative Sales with a history of success Self-starter that is highly independent, with the ability to juggle tasks in a fast-paced environment and think on their feet Personal accountability, time-management, and organization skills Goal oriented leader with a proactive approach in developing relationships with merchants and ISO partners Excellent verbal, written, and interpersonal communication skills Excellent analytical, presentation, and phone skills Experience with contract/partnership negotiations is a plus Proven success in meeting and exceeding sales goals Communicate decisions effectively in both verbal and written communication Team player with a strong sense of accountability Experience achieving metric and quality performance Excellent negotiation and business development skills Efficient planning, organization and time management skills Smart, hard-working individual who wants to be an integral part of a growing channel Experience using Microsoft Office and Office 365 in particular (PowerPoint, Excel) Experience with Salesforce CRM highly preferred, Tableau/NICE a plus Kapitus Total Rewards Package Includes: Competitive Base Salary of $55,000. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience Incentive Commission Compensation Plan – earned monthly Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life. Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses. Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being. 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense. Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events. Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones. Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work. LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include: Pet and car insurance discounts. Financial services such as LegalShield. Relaxation and stress management tools. Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life. Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy. Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities. Paid Time Off and Sick Time. Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner’s story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.", "summaryDescription" : "Partner Support Associate at Kapitus. Skills: Sales support, Partner support, Salesforce CRM. Provide daily sales/partner support. Manage contracts", "postedDate" : "2026-06-16T01:19:25.828", "createdAt" : "2026-06-16T01:19:25.828", "lastUpdated" : "2026-06-16T08:46:31.703", "ingestTimestamp" : "2026-06-16T01:19:25.828", "mongoId" : "6a30801bf292fd229c061e05", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Sales goals", "Metric performance", "Quality performance", "Time-management", "Organization", "Negotiation", "Sales support", "Partner support", "Salesforce CRM", "Contract management", "Document review", "Underwriting review", "Pipeline updates", "Onboarding process", "Partner management", "Business development", "MCA", "Short-term lending", "Payment Processing", "Financial Services", "Microsoft Office", "Office 365", "PowerPoint", "Excel", "Slack" ], "skillCount" : 25, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306030f292fd229cf87cf5", "title" : "Deal Commercial Strategy & Operations Lead", "company" : "Remote", "industry" : "SaaS", "salary" : { "min" : 85000.0, "max" : 130000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Lead Deal Commercial Strategy & Operations Lead in the SaaS industry in Bulgaria, adjusted for senior experience and remote work." }, "location" : "AMER | South America | EMEA", "locations" : [ "AMER | South America | EMEA" ], "timestamp" : "2026-06-16T08:45:33.861", "fingerprint" : "32c1e171535b0ed9665f045a53a3f05b3436e92891243ebadbd0dea63161fa03", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/remotereferralboardinternaluseonly/jobs/7773826003", "externalId" : "7773826003", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Salesforce, CPQ systems", "professionalSkills" : [ "Deal structure", "Pricing", "Contract exceptions", "Revenue recognition", "Order management", "Workflow optimization", "Relationship building", "Data analysis", "Trend analysis", "Operational signals", "Process improvement", "Automation", "AI capabilities" ], "hardSkillsList" : [ "Deal Desk operations", "Sales Operations", "Revenue Operations", "Quote-to-Cash processes", "Revenue recognition principles", "Order management", "Salesforce administration", "CPQ configuration", "Troubleshooting", "Workflow automation", "Data interpretation", "Performance metrics tracking", "Deal trend analysis", "Process improvement roadmap", "Automation development", "AI implementation", "Month-end close", "Quarter-end close" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Deal Desk operations", "level" : "intermediate" }, { "name" : "Sales Operations", "level" : "intermediate" }, { "name" : "Revenue Operations", "level" : "intermediate" }, { "name" : "Quote-to-Cash processes", "level" : "intermediate" }, { "name" : "Revenue recognition principles", "level" : "intermediate" }, { "name" : "Order management", "level" : "intermediate" }, { "name" : "Salesforce administration", "level" : "intermediate" }, { "name" : "CPQ configuration", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Workflow automation", "level" : "intermediate" }, { "name" : "Data interpretation", "level" : "intermediate" }, { "name" : "Performance metrics tracking", "level" : "intermediate" }, { "name" : "Deal trend analysis", "level" : "intermediate" }, { "name" : "Process improvement roadmap", "level" : "intermediate" }, { "name" : "Automation development", "level" : "intermediate" }, { "name" : "AI implementation", "level" : "intermediate" }, { "name" : "Month-end close", "level" : "intermediate" }, { "name" : "Quarter-end close", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Deal Desk Strategy, Sales Operations, Revenue Operations, Process Improvement", "majorSkillsList" : [ "Deal Desk Strategy", "Sales Operations", "Revenue Operations", "Process Improvement" ], "coreResponsibilities" : "Act as operational leader, Serve as Senior Manager's extension, Be go-to for escalations, Set standard for quality, Mentor Associates and Specialists, Represent Senior Manager in forums, Align on Deal Desk priorities, Surface team needs and blockers, Serve as senior point of contact, Handle complex deals, Handle non-standard pricing requests, Handle contract exceptions, Oversee deal approval processes, Oversee pricing compliance, Step in on escalations, Step in on exceptions, Ensure team maintains SLA standards, Unblock complex cases, Resolve time-sensitive cases, Identify deal friction, Identify recurring blockers, Identify emerging risks, Own working relationship with Legal, Own working relationship with Finance, Align on policy, Set expectations, Ensure team has guidance, Develop deal playbooks, Maintain sales enablement resources, Build automated workflows, Scale automated workflows, Reduce manual effort, Focus on higher-value work, Track Deal Desk performance metrics, Track deal trends, Translate data into recommendations, Feed data into planning, Feed data into prioritization, Drive Deal Desk improvement roadmap, Lead improvement initiatives, Execute improvement initiatives, Support month-end close, Support quarter-end close, Ensure smooth deal execution, Ensure accurate deal execution", "teamCollaboration" : "Cross-functional initiatives; Senior stakeholders; Go-to-Market teams; Legal teams; Finance teams; Sales VPs; Sales Leadership", "projectManagementSkills" : [ "Process improvement", "Roadmap development", "Initiative execution" ], "domainKnowledge" : "Enterprise SaaS; Quote-to-Cash; Revenue recognition; Order management; Deal structure; Pricing; Contract exceptions", "domainList" : [ "enterprise-saas", "quote-to-cash", "revenue-recognition", "order-management", "deal-structure", "pricing", "contract-exceptions" ], "domainSpecificKnowledge" : [ "Enterprise SaaS", "Quote-to-Cash", "Revenue recognition", "Order management", "Deal structure", "Pricing", "Contract exceptions" ], "toolProficiency" : [ "Salesforce", "CPQ systems" ], "communicationSkills" : "Written English; Spoken English; Presentations", "continuousLearning" : "Learning budget", "problemSolvingSkills" : "Troubleshooting; Prioritization; Root cause analysis", "qualificationsBasic" : "5+ years experience Deal Desk, 5+ years experience Sales Operations, 5+ years experience Revenue Operations, 5+ years experience Enterprise SaaS, Proven deal desk operator, Track record complex deals, Track record pricing, Track record contract exceptions, Understanding Quote-to-Cash, Understanding revenue recognition, Understanding order management, Deep hands-on Salesforce, Deep hands-on CPQ systems, Troubleshooting SFDC, Workflow optimization SFDC, Excellent communicator, Outstanding written English, Outstanding spoken English, Calm under pressure, Prioritization instincts, Keep team unblocked, Self-starter, Thrives fast-paced environment, Thrives fully remote environment, Thrives globally distributed environment, Demonstrates automation capabilities, Demonstrates AI capabilities", "qualificationsPreferred" : "Previous Lead experience a plus, Previous Supervisor experience a plus, Experience working remotely a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you A senior IC role with real strategic influence — you'll work directly with the Senior Manager to shape how the Deal Desk operates and evolves The opportunity to lead cross-functional initiatives and drive meaningful process improvements across the Sales organization A clear path towards people management as the team matures A truly async, flexible work environment where ownership and proactivity are valued over process for its own sake What you bring 5+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or a related function in an Enterprise SaaS/B2B company required; previous Lead or Supervisor experience is a plus A proven deal desk operator with a track record of handling complex, high-stakes situations across deal structure, pricing, and contract exceptions Strong understanding of Quote-to-Cash processes, revenue recognition principles, and order management Deep hands-on knowledge of Salesforce (SFDC) and CPQ systems, including troubleshooting and workflow optimization Natural relationship builder with the ability to engage, influence, and collaborate effectively with senior stakeholders across Go-to-Market, Legal, and Finance Data-driven and analytically sharp — you turn deal trends and operational signals into clear recommendations, not just observations Excellent communicator with outstanding written and spoken English Calm under pressure with strong prioritization instincts, able to keep the team unblocked during high-volume periods without dropping quality Self-starter who thrives in a fast-paced, fully remote, and globally distributed environment Demonstrates strong automation and AI capabilities It's not required to have experience working remotely, but considered a plus Key Responsibilities Act as the team's operational leader and the Senior Manager's closest extension — the go-to for escalations, the standard-setter for quality, and the primary mentor for Associates and Specialists Represent the Senior Manager in cross-functional forums with Sales VPs and Sales Leadership — aligning on Deal Desk priorities and surfacing team needs and blockers Serve as a senior point of contact and escalation for complex deals, non-standard pricing requests, and contract exceptions Oversee deal approval processes and pricing compliance, stepping in on escalations and exceptions that require senior judgment Ensure the team maintains SLA standards, stepping in to unblock or resolve complex or time-sensitive cases as needed Act as the eyes and ears of the Sales team — proactively identifying deal friction, recurring blockers, and emerging risks before they escalate Own the working relationship with Legal and Finance on behalf of the Senior Manager — aligning on policy, setting expectations, and ensuring the team has the guidance needed to handle non-standard situations independently Develop and maintain deal playbooks and sales enablement resources, ensuring the Sales team has the guidance they need before they need to ask Build and scale automated workflows that reduce manual effort and allow the team to focus on higher-value work Track Deal Desk performance metrics and deal trends, translating data into actionable recommendations and feeding directly into the Senior Manager's planning and prioritisation Act as the Senior Manager's operational extension — driving the Deal Desk improvement roadmap across processes, tooling, automation, and policy, and leading initiatives through to execution Support month-end and quarter-end close operations to ensure smooth and accurate deal execution Practicals You'll report to: Senior Manager, Deal Commercial Strategy & Operations Team: Revenue Operations — Sales Operations Location: For this position we welcome everyone to apply, but we will prioritise applications from EMEA and AMER as we encourage our teams to diversify Start date: As soon as possible Application process Roughly 6 hours across 3 weeks Interview with recruiter - 30 min Interview with Senior Manager, Deal Commercial Strategy and Operations - 45 min Interview with a cross-functional partner - 30 min (async) Deal Desk case study Case study presentation to Director, Pricing & GTM Finance and Senior Manager, Deal Commercial Strategy and Operations - 45 min Bar raiser interview - 30 min Prior employment verification check #LI_DNP Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. The annual salary range for this full-time position is $48,000—$162,000 USD Benefits Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters: work from anywhere flexible paid time off flexible working hours (we are async) 16 weeks paid parental leave mental health support services stock options learning budget home office budget & IT equipment budget for local in-person social events or co-working spaces How you’ll plan your day (and life) We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now! How to apply Please fill out the form below and upload your CV with a PDF format. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. Please note we accept applications on an ongoing basis.", "summaryDescription" : "Deal Commercial Strategy & Operations Lead at Remote. Skills: Deal Desk Strategy, Sales Operations, Revenue Operations, Process Improvement. Act as operational leader. Serve as Senior Manager's extension", "postedDate" : "2026-06-15T23:24:50.600", "createdAt" : "2026-06-15T23:24:50.600", "lastUpdated" : "2026-06-16T08:45:33.861", "ingestTimestamp" : "2026-06-15T23:24:50.600", "mongoId" : "6a306030f292fd229cf87cf5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Deal Desk operations", "Sales Operations", "Revenue Operations", "Quote-to-Cash processes", "Revenue recognition principles", "Order management", "Salesforce administration", "CPQ configuration", "Troubleshooting", "Workflow automation", "Data interpretation", "Performance metrics tracking", "Deal trend analysis", "Process improvement roadmap", "Automation development", "AI implementation", "Month-end close", "Quarter-end close", "Leadership", "Mentoring", "Deal Desk Strategy", "Process Improvement", "Deal structure", "Pricing", "Contract exceptions", "Revenue recognition", "Workflow optimization", "Relationship building", "Data analysis", "Trend analysis", "Operational signals", "Process improvement", "Automation", "AI capabilities", "Roadmap development", "Initiative execution", "Enterprise SaaS", "Quote-to-Cash", "Salesforce", "CPQ systems" ], "skillCount" : 40, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3056dbf292fd229cf2fca6", "title" : "Operations Manager - Commercial Door Systems", "company" : "DH Pace", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Operations Manager in Austin, TX, adjusted for manager seniority and the manufacturing industry." }, "location" : "Austin (Hill Country), TX", "locations" : [ "Austin (Hill Country)", "TX" ], "timestamp" : "2026-06-16T07:09:22.894", "fingerprint" : "401b11ad06d2c081326a1e1d37ff751b7e305db30a0c9b984afdb4580580e5b7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/dhpace/jobs/5262257008", "externalId" : "5262257008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "experienceLevel" : "Manager", "rawDescription" : "Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. DH Pace Company, Inc. is hiring an Operations Manager in Austin, Texas to lead all aspects of Commercial Door Systems to ensure high satisfaction levels are maintained for customer construction projects performed. If you have a passion for managing teams, improving performance, and leading projects to success, we want to hear from you! Bring your experience in management and your technical expertise to our growing team and help us continue to be the trusted name in door solutions. POSITION OVERVIEW: Lead and oversee commercial operations and personnel associated with efficiently, effectively, safely, and profitably Manage and improve operational processes and procedures with the objective of providing maximum profit and return with an emphasis on customer satisfaction and return business Effectively manage operations to ensure sold jobs are timely scheduled and skillfully performed to achieve divisional budgeted sales and gross profit objectives Collaborate to ensure operating budgets and sales goals align and are on track monthly Deliver Profit Dollars and the return on sales that meets or exceeds the yearly financial budget/forecast Establish objectives and action plans and ensure all are consistent with corporate objectives Hire, train and develop new employees; improve individual performance through daily coaching, project outcomes, Scorecard reviews, and performance reviews Effectively lead meetings, set performance expectations and hold employees accountable Communicate with customers directly to solicit feedback, solve problems and/or learn of new sales opportunities QUALIFICATIONS: Bachelor’s degree preferred with a minimum 2 years’ performance as Department Manager, Operations Manager and/or Project Manager in the Service Provider industry with familiarity and knowledge of construction project management and installation of building materials. Possess an ability for technical applications, mechanical/electrical systems and problem solving Experience conducting meetings with exempt and non-exempt personnel, as well as hiring, training, developing and conducting annual performance reviews Must enjoy a high level of activity in a hands-on environment where there is an emphasis on meeting deadlines and providing unmatched customer service What We Offer Comprehensive medical, dental, and vision coverage — available your first full month Generous paid time off plus paid holidays and floating holidays Company-paid life insurance, short-term disability, and long-term disability 401(k) with employer match Health Savings Account (HSA) and Flexible Spending Account (FSA) options Voluntary benefits including supplemental life and critical illness coverage Employee discounts for you and your immediate family Competitive compensation with annual performance reviews Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)", "summaryDescription" : "Operations Manager - Commercial Door Systems at DH Pace", "postedDate" : "2026-06-15T23:20:11.725", "createdAt" : "2026-06-15T23:20:11.725", "lastUpdated" : "2026-06-16T07:09:22.894", "ingestTimestamp" : "2026-06-15T23:20:11.725", "mongoId" : "6a3056dbf292fd229cf2fca6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309d64f292fd229c103063", "title" : "Deal Commercial Strategy & Operations Lead", "company" : "Remote", "salary" : { "min" : 85000.0, "max" : 135000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Deal Commercial Strategy & Operations role in Western Europe, adjusted for senior experience in the SaaS industry." }, "location" : "Remote-Western Europe", "locations" : [ "Remote-Western Europe" ], "timestamp" : "2026-06-16T10:43:32.081", "fingerprint" : "58fdbb49cbc1e02ac2181dbd7e7ffdcfee6585b7e045d2316c719389511db8d3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/remotecom/jobs/7773825003", "externalId" : "7773825003", "industryFunction" : { }, "structuredLocations" : [ { "continent" : "eu", "workMode" : "remote" } ], "locationText" : "", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you A senior IC role with real strategic influence — you'll work directly with the Senior Manager to shape how the Deal Desk operates and evolves The opportunity to lead cross-functional initiatives and drive meaningful process improvements across the Sales organization A clear path towards people management as the team matures A truly async, flexible work environment where ownership and proactivity are valued over process for its own sake What you bring 5+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or a related function in an Enterprise SaaS/B2B company required; previous Lead or Supervisor experience is a plus A proven deal desk operator with a track record of handling complex, high-stakes situations across deal structure, pricing, and contract exceptions Strong understanding of Quote-to-Cash processes, revenue recognition principles, and order management Deep hands-on knowledge of Salesforce (SFDC) and CPQ systems, including troubleshooting and workflow optimization Natural relationship builder with the ability to engage, influence, and collaborate effectively with senior stakeholders across Go-to-Market, Legal, and Finance Data-driven and analytically sharp — you turn deal trends and operational signals into clear recommendations, not just observations Excellent communicator with outstanding written and spoken English Calm under pressure with strong prioritization instincts, able to keep the team unblocked during high-volume periods without dropping quality Self-starter who thrives in a fast-paced, fully remote, and globally distributed environment Demonstrates strong automation and AI capabilities It's not required to have experience working remotely, but considered a plus Key Responsibilities Act as the team's operational leader and the Senior Manager's closest extension — the go-to for escalations, the standard-setter for quality, and the primary mentor for Associates and Specialists Represent the Senior Manager in cross-functional forums with Sales VPs and Sales Leadership — aligning on Deal Desk priorities and surfacing team needs and blockers Serve as a senior point of contact and escalation for complex deals, non-standard pricing requests, and contract exceptions Oversee deal approval processes and pricing compliance, stepping in on escalations and exceptions that require senior judgment Ensure the team maintains SLA standards, stepping in to unblock or resolve complex or time-sensitive cases as needed Act as the eyes and ears of the Sales team — proactively identifying deal friction, recurring blockers, and emerging risks before they escalate Own the working relationship with Legal and Finance on behalf of the Senior Manager — aligning on policy, setting expectations, and ensuring the team has the guidance needed to handle non-standard situations independently Develop and maintain deal playbooks and sales enablement resources, ensuring the Sales team has the guidance they need before they need to ask Build and scale automated workflows that reduce manual effort and allow the team to focus on higher-value work Track Deal Desk performance metrics and deal trends, translating data into actionable recommendations and feeding directly into the Senior Manager's planning and prioritisation Act as the Senior Manager's operational extension — driving the Deal Desk improvement roadmap across processes, tooling, automation, and policy, and leading initiatives through to execution Support month-end and quarter-end close operations to ensure smooth and accurate deal execution Practicals You'll report to: Senior Manager, Deal Commercial Strategy & Operations Team: Revenue Operations — Sales Operations Location: For this position we welcome everyone to apply, but we will prioritise applications from EMEA and AMER as we encourage our teams to diversify Start date: As soon as possible Application process Roughly 6 hours across 3 weeks Interview with recruiter - 30 min Interview with Senior Manager, Deal Commercial Strategy and Operations - 45 min Interview with a cross-functional partner - 30 min (async) Deal Desk case study Case study presentation to Director, Pricing & GTM Finance and Senior Manager, Deal Commercial Strategy and Operations - 45 min Bar raiser interview - 30 min Prior employment verification check #LI_DNP Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. The annual salary range for this full-time position is $48,000—$162,000 USD Benefits Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters: work from anywhere flexible paid time off flexible working hours (we are async) 16 weeks paid parental leave mental health support services stock options learning budget home office budget & IT equipment budget for local in-person social events or co-working spaces How you’ll plan your day (and life) We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now! How to apply Please fill out the form below and upload your CV with a PDF format. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here. Please note we accept applications on an ongoing basis.", "summaryDescription" : "Deal Commercial Strategy & Operations Lead at Remote", "postedDate" : "2026-06-16T03:17:28.404", "createdAt" : "2026-06-16T03:17:28.404", "lastUpdated" : "2026-06-16T10:43:32.081", "ingestTimestamp" : "2026-06-16T03:17:28.404", "mongoId" : "6a309d64f292fd229c103063", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309d64f292fd229c10305f", "title" : "Deal Commercial Strategy & Operations Lead", "company" : "Remote", "salary" : { "min" : 6500000.0, "max" : 1.05E7, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on market data for a Lead level, Senior experience, SaaS industry, and remote work in South America, adjusted for a global baseline." }, "location" : "Remote-South America", "locations" : [ "Remote-South America" ], "timestamp" : "2026-06-16T12:45:44.566", "fingerprint" : "537c506058146b15e5ba2e960498096ecd1ba937a074139d8ddee36748d27a79", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/remotecom/jobs/7773823003", "externalId" : "7773823003", "industryFunction" : { }, "structuredLocations" : [ { "continent" : "sa", "workMode" : "remote" } ], "locationText" : "", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you A senior IC role with real strategic influence — you'll work directly with the Senior Manager to shape how the Deal Desk operates and evolves The opportunity to lead cross-functional initiatives and drive meaningful process improvements across the Sales organization A clear path towards people management as the team matures A truly async, flexible work environment where ownership and proactivity are valued over process for its own sake What you bring 5+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or a related function in an Enterprise SaaS/B2B company required; previous Lead or Supervisor experience is a plus A proven deal desk operator with a track record of handling complex, high-stakes situations across deal structure, pricing, and contract exceptions Strong understanding of Quote-to-Cash processes, revenue recognition principles, and order management Deep hands-on knowledge of Salesforce (SFDC) and CPQ systems, including troubleshooting and workflow optimization Natural relationship builder with the ability to engage, influence, and collaborate effectively with senior stakeholders across Go-to-Market, Legal, and Finance Data-driven and analytically sharp — you turn deal trends and operational signals into clear recommendations, not just observations Excellent communicator with outstanding written and spoken English Calm under pressure with strong prioritization instincts, able to keep the team unblocked during high-volume periods without dropping quality Self-starter who thrives in a fast-paced, fully remote, and globally distributed environment Demonstrates strong automation and AI capabilities It's not required to have experience working remotely, but considered a plus Key Responsibilities Act as the team's operational leader and the Senior Manager's closest extension — the go-to for escalations, the standard-setter for quality, and the primary mentor for Associates and Specialists Represent the Senior Manager in cross-functional forums with Sales VPs and Sales Leadership — aligning on Deal Desk priorities and surfacing team needs and blockers Serve as a senior point of contact and escalation for complex deals, non-standard pricing requests, and contract exceptions Oversee deal approval processes and pricing compliance, stepping in on escalations and exceptions that require senior judgment Ensure the team maintains SLA standards, stepping in to unblock or resolve complex or time-sensitive cases as needed Act as the eyes and ears of the Sales team — proactively identifying deal friction, recurring blockers, and emerging risks before they escalate Own the working relationship with Legal and Finance on behalf of the Senior Manager — aligning on policy, setting expectations, and ensuring the team has the guidance needed to handle non-standard situations independently Develop and maintain deal playbooks and sales enablement resources, ensuring the Sales team has the guidance they need before they need to ask Build and scale automated workflows that reduce manual effort and allow the team to focus on higher-value work Track Deal Desk performance metrics and deal trends, translating data into actionable recommendations and feeding directly into the Senior Manager's planning and prioritisation Act as the Senior Manager's operational extension — driving the Deal Desk improvement roadmap across processes, tooling, automation, and policy, and leading initiatives through to execution Support month-end and quarter-end close operations to ensure smooth and accurate deal execution Practicals You'll report to: Senior Manager, Deal Commercial Strategy & Operations Team: Revenue Operations — Sales Operations Location: For this position we welcome everyone to apply, but we will prioritise applications from EMEA and AMER as we encourage our teams to diversify Start date: As soon as possible Application process Roughly 6 hours across 3 weeks Interview with recruiter - 30 min Interview with Senior Manager, Deal Commercial Strategy and Operations - 45 min Interview with a cross-functional partner - 30 min (async) Deal Desk case study Case study presentation to Director, Pricing & GTM Finance and Senior Manager, Deal Commercial Strategy and Operations - 45 min Bar raiser interview - 30 min Prior employment verification check #LI_DNP Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. The annual salary range for this full-time position is $48,000—$162,000 USD Benefits Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters: work from anywhere flexible paid time off flexible working hours (we are async) 16 weeks paid parental leave mental health support services stock options learning budget home office budget & IT equipment budget for local in-person social events or co-working spaces How you’ll plan your day (and life) We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now! How to apply Please fill out the form below and upload your CV with a PDF format. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here. Please note we accept applications on an ongoing basis.", "summaryDescription" : "Deal Commercial Strategy & Operations Lead at Remote", "postedDate" : "2026-06-16T03:17:26.255", "createdAt" : "2026-06-16T03:17:26.255", "lastUpdated" : "2026-06-16T12:45:44.566", "ingestTimestamp" : "2026-06-16T03:17:26.255", "mongoId" : "6a309d64f292fd229c10305f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 6500000, "salaryAnnualMax" : 10500000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309d64f292fd229c103065", "title" : "Deal Commercial Strategy & Operations Lead", "company" : "Remote", "salary" : { "min" : 135000.0, "max" : 195000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Lead Deal Commercial Strategy & Operations Lead in the SaaS industry in Canada, adjusted for seniority and remote work." }, "location" : "Remote-Canada", "locations" : [ "Remote-Canada" ], "timestamp" : "2026-06-16T13:57:13.790", "fingerprint" : "5e90cd640f69c2f6e9bfae77e98aac6aff53f4a495b831ad5a9950a79decdcfa", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/remotecom/jobs/7773852003", "externalId" : "7773852003", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Canada", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you A senior IC role with real strategic influence — you'll work directly with the Senior Manager to shape how the Deal Desk operates and evolves The opportunity to lead cross-functional initiatives and drive meaningful process improvements across the Sales organization A clear path towards people management as the team matures A truly async, flexible work environment where ownership and proactivity are valued over process for its own sake What you bring 5+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or a related function in an Enterprise SaaS/B2B company required; previous Lead or Supervisor experience is a plus A proven deal desk operator with a track record of handling complex, high-stakes situations across deal structure, pricing, and contract exceptions Strong understanding of Quote-to-Cash processes, revenue recognition principles, and order management Deep hands-on knowledge of Salesforce (SFDC) and CPQ systems, including troubleshooting and workflow optimization Natural relationship builder with the ability to engage, influence, and collaborate effectively with senior stakeholders across Go-to-Market, Legal, and Finance Data-driven and analytically sharp — you turn deal trends and operational signals into clear recommendations, not just observations Excellent communicator with outstanding written and spoken English Calm under pressure with strong prioritization instincts, able to keep the team unblocked during high-volume periods without dropping quality Self-starter who thrives in a fast-paced, fully remote, and globally distributed environment Demonstrates strong automation and AI capabilities It's not required to have experience working remotely, but considered a plus Key Responsibilities Act as the team's operational leader and the Senior Manager's closest extension — the go-to for escalations, the standard-setter for quality, and the primary mentor for Associates and Specialists Represent the Senior Manager in cross-functional forums with Sales VPs and Sales Leadership — aligning on Deal Desk priorities and surfacing team needs and blockers Serve as a senior point of contact and escalation for complex deals, non-standard pricing requests, and contract exceptions Oversee deal approval processes and pricing compliance, stepping in on escalations and exceptions that require senior judgment Ensure the team maintains SLA standards, stepping in to unblock or resolve complex or time-sensitive cases as needed Act as the eyes and ears of the Sales team — proactively identifying deal friction, recurring blockers, and emerging risks before they escalate Own the working relationship with Legal and Finance on behalf of the Senior Manager — aligning on policy, setting expectations, and ensuring the team has the guidance needed to handle non-standard situations independently Develop and maintain deal playbooks and sales enablement resources, ensuring the Sales team has the guidance they need before they need to ask Build and scale automated workflows that reduce manual effort and allow the team to focus on higher-value work Track Deal Desk performance metrics and deal trends, translating data into actionable recommendations and feeding directly into the Senior Manager's planning and prioritisation Act as the Senior Manager's operational extension — driving the Deal Desk improvement roadmap across processes, tooling, automation, and policy, and leading initiatives through to execution Support month-end and quarter-end close operations to ensure smooth and accurate deal execution Practicals You'll report to: Senior Manager, Deal Commercial Strategy & Operations Team: Revenue Operations — Sales Operations Location: For this position we welcome everyone to apply, but we will prioritise applications from EMEA and AMER as we encourage our teams to diversify Start date: As soon as possible Application process Roughly 6 hours across 3 weeks Interview with recruiter - 30 min Interview with Senior Manager, Deal Commercial Strategy and Operations - 45 min Interview with a cross-functional partner - 30 min (async) Deal Desk case study Case study presentation to Director, Pricing & GTM Finance and Senior Manager, Deal Commercial Strategy and Operations - 45 min Bar raiser interview - 30 min Prior employment verification check #LI_DNP Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. The annual salary range for this full-time position is $48,000—$162,000 USD Benefits Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters: work from anywhere flexible paid time off flexible working hours (we are async) 16 weeks paid parental leave mental health support services stock options learning budget home office budget & IT equipment budget for local in-person social events or co-working spaces How you’ll plan your day (and life) We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now! How to apply Please fill out the form below and upload your CV with a PDF format. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here. 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Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
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We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is based out of 1117 Trinity St, Austin. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or be willing to relocate to Texas. Who You Are: The ideal candidate has strong verbal and written skills, excellent customer service, and must be a team player. You must live in or be willing to relocate to Texas to be considered for this position. The candidate will have the ability to maintain a reliable and consistent work schedule and availability for weekly meetings and group collaboration in person and via Microsoft Teams and other applications during regular business hours. What you Will Do: The Purchaser IV performs highly complex (senior-level) purchasing and procurement work. Work involves planning, coordinating, and preparing specifications for purchasing commodities and services; preparing procurement documents; and monitoring the maintenance of detailed records of items purchased, received, prepared, and issued. Provides technical assistance to program and administrative staff on procurement methods, tools, and contract issues. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. You Will be Trusted To: - Performs an array of technical, research, planning, and administrative activities related to agency procurements and contracts, including interviewing agency program and administrative staff to elicit the information needed to develop a strong, effective scope of work, to identify an appropriate procurement method, to describe deliverables, to develop a work plan, and to identify meaningful performance measures for use by procurement and contract management staff. - Assists in the collection, organization, analysis, and/or preparation of materials need to develop specifications for the purchase of goods and services. - Serves on behalf of the senior procurement and contract administration staff in resolving issues with vendors. - Conducts surveys and/or research to determine appropriate specifications to meet end user needs in the development of a solicitation. - Reviews and evaluates information on goods and services to develop strong solicitation instruments. - Assists in developing project budgets by evaluating market information on goods and services required. - Coordinates and collaborates with program staff in planning, development, implementation, analysis, and documentation of procurement and contracts. - May recommend procurement options to meet end-user needs. - May assist in the developing policy and procedure manuals. - Performs related work as assigned. You Qualify With: -Two years of experience in the purchasing and procurement of goods and services. -Relevant academic credits may be applied toward experience qualifications for this position. You Are a Great Fit With: - Certified Texas Purchasing Manager or Certified Texas Contract Developer (must be obtained within six months of hiring if not previously obtained). - Three (3) years of government purchasing experience in Texas. - Experience drafting requests for proposals, requests for offers, requests for information, invitations for bid, sole source justifications, procurement templates and documents for procurements in a government purchasing office. You Gain: -Competitive salary: $ 5,166.67/month - State of Texas ERS Retirement Plan and 401K options available - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_PropertyManagementandProcurement.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Purchaser IV at Texas Workforce Commission. Skills: Purchasing, Procurement. Perform purchasing and procurement work. Plan purchasing of commodities", "createdAt" : "2026-06-14T18:46:10.742", "lastUpdated" : "2026-06-16T02:18:37.134", "ingestTimestamp" : "2026-06-14T18:46:10.742", "mongoId" : "69ce5df99bc74574cb671a2d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Purchasing", "Procurement", "Procurement methods", "Contract issues", "Texas government purchasing", "Certified Texas Purchasing Manager", "Certified Texas Contract Developer", "Microsoft Teams" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307b01f292fd229c042b3b", "title" : "Data Analyst IV", "company" : "itD Tech", "salary" : { "min" : 135000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Data Analyst IV in the US Technology industry, adjusted for remote work and contract employment." }, "location" : "United States", "locations" : [ "United States" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T08:45:59.556", "fingerprint" : "6010ea16452ea56360b37a1734bef2b45515b225e997dea6a55987d68938f8cb", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/itd/jobs/4286541009", "externalId" : "4286541009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "CONTRACT", "experienceMinYears" : 8, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "SQL, Python, R, Scala, Spark, Dbt, Tableau, Power BI, Looker, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Dbt Cloud, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, GCP, Azure, S3, Glue, SageMaker, Athena, Vertex AI, Synapse, ML Studio", "professionalSkills" : [ "Data engineering", "ML engineering", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Statistical modeling", "Machine learning", "Data modeling" ], "hardSkillsList" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference" ], "hardSkills" : [ { "name" : "Statistical methods", "level" : "intermediate" }, { "name" : "ML frameworks", "level" : "intermediate" }, { "name" : "BI platforms", "level" : "intermediate" }, { "name" : "Cloud data stacks", "level" : "intermediate" }, { "name" : "Modelling skills", "level" : "intermediate" }, { "name" : "Regression", "level" : "intermediate" }, { "name" : "Classification", "level" : "intermediate" }, { "name" : "Clustering", "level" : "intermediate" }, { "name" : "Time-series analysis", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "majorSkills" : "Data science, Data engineering, Machine learning, Business intelligence", "majorSkillsList" : [ "Data science", "Data engineering", "Machine learning", "Business intelligence" ], "domainKnowledge" : "Cloud data stacks; ML frameworks; BI platforms; Statistical methods; Modelling skills", "domainList" : [ "cloud-data-stacks", "ml-frameworks", "bi-platforms", "statistical-methods", "modelling-skills" ], "domainSpecificKnowledge" : [ "Cloud data stacks", "ML frameworks", "BI platforms", "Statistical methods", "Modelling skills" ], "toolProficiency" : [ "Tableau", "Power BI", "Looker", "Snowflake", "BigQuery", "Redshift", "Databricks", "Dbt", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS SageMaker", "GCP Vertex AI", "Azure ML Studio" ], "qualificationsBasic" : "5+ years Python, SQL proficiency, Bachelor's degree in Statistics, Bachelor's degree in Computer Science, Bachelor's degree in Mathematics", "qualificationsPreferred" : "PhD preferred, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification, Experience with TensorFlow, Experience with PyTorch, Experience with XGBoost, Experience with LightGBM, Experience with scikit-learn, Experience with Snowflake, Experience with BigQuery, Experience with Redshift, Experience with Databricks, Experience with dbt, Experience with Fivetran, Experience with Airflow, Experience with dbt Cloud, Experience with Delta Lake, Experience with AWS SageMaker, Experience with GCP Vertex AI, Experience with Azure ML Studio", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Data Analyst IV itD is seeking a Data Analyst IV to drive customer experience improvements for Reality Labs by transforming customer feedback and operational data into actionable business insights. The ideal candidate will bring deep experience in data analytics, customer experience analytics, and statistical analysis, with a proven track record of delivering data-driven recommendations that improve customer support operations and business outcomes. Location: Remote (U.S.) – PST or CST time zone preferred Duration: 12 months We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities Analyze customer support operational data, surveys, case transcripts, and other data sources to identify trends, customer pain points, and improvement opportunities. Monitor customer feedback and Voice of Customer metrics (NPS, CSAT, etc.) to identify emerging issues and perform root cause analysis. Integrate customer feedback with transactional, operational, and behavioral datasets to uncover key drivers impacting customer experience. Develop recurring and ad hoc reports that communicate actionable insights and influence business decisions across cross-functional stakeholders. Partner with customer support, operations, and business teams to identify root causes, recommend corrective actions, and measure improvement effectiveness. Apply statistical analysis techniques and data storytelling to translate complex findings into clear business recommendations for technical and non-technical audiences. Utilize SQL, Python, R, AI-powered analytics tools, Salesforce, and other analytical platforms to extract, analyze, and visualize data. Internal Responsibilities Attend regular internal practice community meetings. Collaborate with your itD practice team on industry thought leadership. Complete client case studies and learning material (blogs, media material). Build out material to contribute to the Digital Transformation practice. Attend internal itD networking events (in person and virtual). Work with leadership on career fast-track opportunities. Required Qualifications and Skills 8+ years of experience in data analytics, data science, or related analytical roles. 6+ years of experience with SQL, data querying, and statistical analysis techniques. Strong proficiency in Python, R, or similar scripting languages for data analysis. Experience with Customer Experience (CX) or Voice of Customer (VoC) metrics, including NPS, CSAT, surveys, and customer feedback analysis. Experience analyzing customer support operational metrics and identifying business improvement opportunities. Demonstrated expertise in data storytelling and presenting complex analytical insights to non-technical stakeholders. Experience applying statistical analysis methods to solve business problems. Experience working with or willingness to adopt AI technologies within analytics workflows. Preferred Qualifications and Skills Master's degree in Computer Science, Data Science, Statistics, Mathematics, or a related field. Experience using Generative AI technologies, LLMs, AI agents, and prompt engineering to automate analytics workflows and insight generation. Experience with Salesforce. Knowledge of predictive analytics, machine learning, or AI techniques. Experience supporting customer experience, customer support, customer care, or service-related analytics functions. Education Bachelor's degree in Computer Science, Data Science, Statistics, Mathematics, a related field, or equivalent work experience required. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information. Additional Info Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!", "summaryDescription" : "Data Analyst IV at itD Tech. Skills: Data science, Data engineering, Machine learning, Business intelligence", "postedDate" : "2026-06-16T01:19:00.900", "createdAt" : "2026-06-16T01:19:00.900", "lastUpdated" : "2026-06-16T08:45:59.556", "ingestTimestamp" : "2026-06-16T01:19:00.900", "mongoId" : "6a307b01f292fd229c042b3b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 195000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference", "Data science", "Data engineering", "Machine learning", "Business intelligence", "ML engineering", "Analytics engineering", "Quantitative analysis", "Statistical modeling", "Data modeling", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "Tableau", "Power BI", "Looker", "Snowflake", "BigQuery", "Redshift", "Databricks", "Dbt", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS SageMaker", "GCP Vertex AI", "Azure ML Studio" ], "skillCount" : 46, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2cc33474d8ee00a0a08b34", "title" : "Support Operations Lead", "company" : "Zip", "industry" : "Customer Support", "salary" : { "min" : 80000.0, "max" : 140000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote - US", "locations" : [ "Remote - US" ], "timestamp" : "2026-06-16T06:43:12.060", "fingerprint" : "35d97c24790f7335add83d3c38416ff68168c181897878f9ce70f115dedf5870", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Zip/f9fbd624-98d8-486c-9ed6-2ac996fc0886/application", "externalId" : "f9fbd624-98d8-486c-9ed6-2ac996fc0886", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 7, "experienceLevel" : "Lead", "technicalSkills" : "Zendesk, AI Tools, Claude, Co-Pilot, SQL, Snowflake", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Excel modeling", "Sheets modeling" ], "hardSkills" : [ { "name" : "Excel modeling", "level" : "intermediate" }, { "name" : "Sheets modeling", "level" : "intermediate" } ], "majorSkills" : "Support Operations, Zendesk administration, Reporting, Analytics", "majorSkillsList" : [ "Support Operations", "Zendesk administration", "Reporting", "Analytics" ], "coreResponsibilities" : "Build routing rules, Build automation, Leverage AI Tooling, Streamline friction, Design dashboards, Maintain reports, Surface queue metrics, Own staffing model, Translate forecasts, Identify workflow bottlenecks, Partner with cross-functional teams, Ensure collaborative systems", "teamCollaboration" : "Cross-functional teams; Customer Success; Engineering", "domainKnowledge" : "Enterprise procurement", "domainList" : [ "enterprise-procurement" ], "domainSpecificKnowledge" : [ "Enterprise procurement" ], "toolProficiency" : [ "Zendesk", "Looker", "Tableau", "Snowflake" ], "communicationSkills" : "Simplify complex concepts", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Scale support team; Industry-leading processes; Industry-leading reporting; Industry-leading infrastructure", "qualificationsBasic" : "4–7 years in Support Operations, Deep Zendesk administration experience, Build from scratch experience, Analytical skills, Experience with capacity planning, Experience leveraging AI tools", "qualificationsPreferred" : "Looker, Tableau, or equivalent BI tools experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT ZIP Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. YOUR ROLE This is a founding Support Operations role — the first person to own the operational infrastructure for Zip's Customer Support team. Our support team is growing fast, and you will own ensuring the team’s processes, reporting, and infrastructure are industry-leading, scaling a support team befitting our world-class customers. You'll report directly to the Head of Support and work alongside Technical Support Engineers, Customer Success, and Engineering. The person who succeeds here is equal parts operator, analyst, and builder – ready for a fast-paced environment, and comfortable building and scaling systems from scratch. YOU WILL - Support Tool Administration & Tooling - You will build routing rules and automation, and leverage AI Tooling to ensure the support team runs like a well-oiled machine. You’re ready to do whatever it takes to streamline any friction slowing the team down from helping our customers. - Reporting & Analytics - You will design and maintain the dashboards and reports that surface what's actually happening in the queue: ticket volume trends, time-to-first-response, time-to-resolution, CSAT, and individual KPIs for our support team. - Capacity Planning - Own the staffing model. Translate ticket volume forecasts into headcount and other recommendations. - Workflow & Process Design - Identify where work gets stuck, slowed down, or done inconsistently, partnering with cross-functional teams to ensure there are the right systems in place for our team to work as collaboratively as possible. QUALIFICATIONS - 4–7 years in Support Operations, Customer Experience Operations, or a closely related function - Deep, hands-on Zendesk administration experience — triggers, automations, routing, SLA configuration, reporting, and integrations are second nature - Demonstrated ability to build from scratch: you've stood up a system, process, or program in an environment where one didn't exist before - Strong analytical skills — comfortable in SQL, Excel/Sheets modeling, and BI tools (Looker, Tableau, or equivalent); you pull your own data - Experience with capacity planning or workforce management — you've built a staffing model and defended it to leadership - Experiencing leveraging AI tools to streamline team workflows and operations. CORE SKILLS - Exceptional written and verbal communication, with the ability to simplify complex technical concepts for non-technical stakeholders. - Strong prioritization, time management, and operational discipline across multiple active issues. - Fast learner with the ability to learn on the fly, and work in gray areas TECHNICAL SKILLS - Experience with Zendesk - Experience with AI Tools (Claude, Co-Pilot) - Experience with SQL and BI Tools like Snowflake The salary range for this role is $80,000 - $140,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. PERKS & BENEFITS At Zip, we’re committed to providing our employees with everything they need to do their best work. - \uD83D\uDCC8 Start-up equity - \uD83E\uDDB7 Full health, vision & dental coverage - \uD83D\uDEA0 Team building events & happy hours - \uD83C\uDF34 Flexible PTO - \uD83D\uDCBB Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!", "summaryDescription" : "Support Operations Lead at Zip. Skills: Support Operations, Zendesk administration, Reporting, Analytics. Build routing rules. 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