SeniorCommercialOperationsAssociate

THE OPPORTUNITY Millions of people live with untreated or undertreated MSK pain, and our Commercial team is how we get them access to Hinge Health. As a Commercial Operations Associate on our Deal Desk, you’ll be the day-to-day partner for Sales and Client Success, owning the structuring and execution of our most complex enterprise and health plan deals from initial quote through contract signature. You’ll combine Salesforce expertise, meticulous attention to detail, and strong cross-functional collaboration to keep our “quote-to-cash” engine running smoothly and compliantly at scale.   WHAT YOU’LL ACCOMPLISH In your first 3 months, you will: - Become a power user of our Salesforce and CPQ/contracting workflows, learning how we structure multi-product enterprise and health plan deals and maintain high standards for data hygiene and approvals. - Serve as a reliable day-to-day partner to Sales and CS reps on standard and moderately complex deals, ensuring quotes, order forms, and key data fields are accurate and compliant with existing policies. In your first 6 months, you will: - Take end-to-end ownership of high-priority enterprise and health plan transactions, from Deal Desk submission through contract execution, acting as the subject matter expert on deal structure, policy, and economics. - Drive documentation excellence by preparing and auditing BAFOs, Order Forms, and custom contracts so that pricing, incentives, and terms are reflected with “zero-error” quality in both Salesforce and our contracting systems. - Act as the “glue” between Sales, Legal, Finance, Sales Ops and RevOps to unblock redlines, approvals, and policy questions quickly, especially during month-end and quarter-end closes. In your first year, you will: - Become the “source of truth” for complex deal data and health of the deal pipeline, maintaining opportunities that feed dashboards and reports used for forecasting and strategic decision-making. - Identify recurring friction points in our cont