{ "count" : 80797, "data" : [ { "id" : "6a2c8d9f74d8ee00a0979788", "title" : "Director, Quality Assurance, GMP", "company" : "Xenon Pharmaceuticals", "industry" : "R&D Operations", "salary" : { "min" : 210000.0, "max" : 231800.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Boston", "locations" : [ "Boston" ], "timestamp" : "2026-06-16T01:27:11.774", "fingerprint" : "8a5180cd84cb7b862e3821486db2f2753cec0e17fe63b25629d79a64a1402729", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/xenon/0fd257c7-e773-44c3-b378-ee7da5f9e47f/application", "externalId" : "0fd257c7-e773-44c3-b378-ee7da5f9e47f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "42.3588336,-71.0578303" }, { "city" : "Vancouver", "state" : "British Columbia", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "49.2608724,-123.1139520" } ], "locationText" : "Boston, Massachusetts, United States; Vancouver, British Columbia, Canada", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "professionalSkills" : [ "Quality leadership", "Drug discovery", "Clinical development", "Commercialization", "Manufacturing", "Testing", "Release", "Batch reviews", "Analytical method validations", "Tech transfers", "Deviations", "Quality agreements", "Supplier qualifications", "Auditing", "Monitoring", "CMC functions", "CGMP compliance", "Quality systems", "Audit reports", "Quality metrics", "Vendor metrics", "Health authority documents", "Data integrity", "Project teams", "Health Authority Inspections", "Operational meetings", "Quality mindset", "Quality excellence", "Total quality management", "Continuous improvement" ], "hardSkillsList" : [ "Small molecule manufacturing", "Drug substance manufacture", "Drug product manufacture", "Solid oral dosage", "Finished goods production", "Distribution" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Small molecule manufacturing", "level" : "intermediate" }, { "name" : "Drug substance manufacture", "level" : "intermediate" }, { "name" : "Drug product manufacture", "level" : "intermediate" }, { "name" : "Solid oral dosage", "level" : "intermediate" }, { "name" : "Finished goods production", "level" : "intermediate" }, { "name" : "Distribution", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Quality Assurance, GMP, Clinical programs", "majorSkillsList" : [ "Quality Assurance", "GMP", "Clinical programs" ], "coreResponsibilities" : "Manage quality-related matters for manufacturing, Manage quality-related matters for testing, Manage quality-related matters for release at CMO, Lead activities related to external quality, Support activities related to external quality, Perform batch reviews, Perform batch release, Perform analytical method validations, Perform tech transfers, Manage deviations, Manage quality agreements, Manage supplier qualifications, Conduct audits, Monitor suppliers, Collaborate with internal CMC functions, Align goals and objectives for clinical phase programs, Align goals and objectives for small molecule products, Ensure cGMP compliance, Ensure realization of value-added policies, Ensure realization of best practices, Author quality documents, Review quality documents, Approve quality documents, Author quality agreements, Review quality agreements, Approve quality agreements, Author Quality systems documents, Review Quality systems documents, Approve Quality systems documents, Author audit reports, Review audit reports, Approve audit reports, Attend CMO meetings, Attend internal CMC team meetings, Provide quality feedback supporting Xenon products, Collaborate on complex investigations, Support quality system review meetings, Support product review meetings, Provide data for quality metrics, Provide data for internal metrics, Provide data for vendor metrics, Provide quality reviews of key CMC documents, Provide quality reviews of health authority documents, Review data to assure compliance, Verify data to assure compliance, Represent Quality function on project teams, Represent Quality function on Health Authority Inspections, Represent Quality function on suppliers meetings, Represent Quality function on CMO operational meetings, Represent Quality function on QA to QA meetings, Promote a quality mindset throughout the organization, Promote quality excellence approach throughout the organization, Recruit direct reports, Lead direct reports, Direct direct reports, Develop direct reports, Coach direct reports, Evaluate direct reports", "teamCollaboration" : "R&D Operations group; Internal CMC functions; Cross functional projects; Working with suppliers; Working with CMOs", "domainKnowledge" : "Neuroscience; Ion channel biology; Human genetics; Small molecule manufacturing; Drug substance manufacture; Drug product manufacture; Solid oral dosage; Finished goods production; Distribution; Global GxP expectations; QP requirements", "domainList" : [ "neuroscience", "ion-channel-biology", "human-genetics", "small-molecule-manufacturing", "drug-substance-manufacture", "drug-product-manufacture", "solid-oral-dosage", "finished-goods-production", "distribution", "global-gxp-expectations", "qp-requirements" ], "domainSpecificKnowledge" : [ "Neuroscience", "Ion channel biology", "Human genetics", "Small molecule manufacturing", "Drug substance manufacture", "Drug product manufacture", "Solid oral dosage", "Finished goods production", "Distribution", "Global GxP expectations", "QP requirements" ], "communicationSkills" : "Proactive communication; Solution-focused communication", "documentationSkills" : "Quality documents; Quality agreements; Quality systems documents; Audit reports; CMC documents; Health authority documents", "continuousLearning" : "Training; Learning & Development program; Tuition Assistance program", "problemSolvingSkills" : "Troubleshoot problems; Resolve problems", "qualificationsBasic" : "10+ years of experience in GMP quality leadership, Degree in a life sciences discipline, Experience with small molecule manufacturing, Experience in solid oral dosage, Experience in finished goods production, Experience in distribution, Extensive GxP knowledge, Early phase drug development experience, Experience with a small virtual company, Ability to effectively organize, multitask, Ability to work in a fast-paced, deadline driven work environment, Extensive experience establishing key quality system metrics, Extensive experience establishing process indicators, Interpersonal skills, Ability to communicate in a proactive and solution-focused manner, Ability to communicate issues with CMOs, Goal oriented, Ability to troubleshoot and resolve problems, Ability to work with minimal supervision, Ability to set priorities to meet timelines, Ability to motivate and influence others, Team building skills, Managing skills", "qualificationsPreferred" : "Experience with global GxP expectations, Experience with QP requirements, Experience in leading cross functional projects, Successful track record working with suppliers, Successful track record working with CMOs, Recruiting skills, Coaching skills, Counseling skills, Disciplining skills", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who We Are: Xenon Pharmaceuticals (NASDAQ:XENE https://www.nasdaq.com/market-activity/stocks/xene) is a neuroscience-focused biopharmaceutical company dedicated to drug discovery, clinical development, and commercialization of life-changing therapeutics for patients in need. We are looking for great people who thrive in a respectful, collaborative, inclusive, and productive culture to join the Xenon team. What We Do: We are advancing an exciting product pipeline https://xenon-pharma.com/pipeline to address indications with high unmet medical need, including epilepsy, depression and pain. Our Phase 3 azetukalner program represents the most advanced, clinically validated potassium channel modulator in late-stage clinical development for multiple indications. In March 2026, we announced positive topline data from our Phase 3 X-TOLE2 study of azetukalner in focal onset seizures (FOS), and we anticipate submitting a New Drug Application to the Food and Drug Administration in the third quarter of 2026. Our Phase 3 epilepsy program also includes a second FOS study, X-TOLE3, which would support regulatory submissions outside the U.S., and the X-ACKT study in primary generalized tonic-clonic seizures, which would support regulatory submissions for an additional epilepsy indication. We also have multiple Phase 3 azetukalner clinical trials underway in major depressive disorder (MDD) and bipolar depression (BPD), based on topline data from our Phase 2 X-NOVA clinical trial. In addition, we are proud of our strong heritage in human genetics, deep understanding of ion channel biology, and expertise in novel chemistries to enable potent, selective ion channel targeting. We continue to advance an early-stage pipeline of novel therapeutic candidates, including Phase 1 studies for XEN1701 (targeting Nav1.7) and XEN1120 (targeting Kv7), which are important pain targets. Backed by a strong balance sheet to support our growth plans, we continue to build a fully integrated, premier neuroscience company with strong discovery, clinical development, corporate, and commercial operations. We are seeking a Director, Quality Assurance, GMP focusing on clinical programs to join our team. This position will be an integral member of the Quality GMP team as well as a key member of highly collaborative R&D Operations group comprised of Program Management, CMC, Regulatory, Supply Chain and Quality functions. Leveraging an extensive background in quality and manufacturing in all clinical phases will ensure the quality program requirements are met. The successful candidate will have proven leadership ability in a fast-paced and complex environment, and will interact with all levels of internal staff, as well as external advisors and partners. This position reports to the Executive Director, Quality Assurance, GMP and will be based out of Vancouver, BC, Canada or Boston, MA, USA in our Needham office. We will consider other jurisdictions for exceptional candidates. The level of the position will be commensurate with the candidate’s education and industry experience. Relocation and immigration support will be provided, if required. This role is a hybrid position, requiring a minimum of 2 days per week in the office. RESPONSIBILITIES: · Responsible for quality-related matters related to manufacturing, testing and release at a CMO (Contract Manufacturing Organization) focusing on products in the clinical stage of development. · Lead and support activities related to external quality such as, but not limited to, batch reviews and release, analytical method validations, tech transfers, deviations, quality agreements, and supplier qualifications including auditing and monitoring. · Collaborate with internal CMC functions and aligns goals and objectives for clinical phase programs and small molecule products, ensuring cGMP compliance and realization of value-added policies and best practices. · Author and review/approve quality documents including quality agreements, dispositions, Quality systems documents, audit reports, etc.... · Attend CMO and internal CMC team meetings and provide quality feedback supporting Xenon products including collaborations on complex investigations. · Support quality system and product review meetings including providing data for quality metrics (internal and vendor metrics). Provide quality reviews of key CMC and health authority documents. Review and verify data to assure compliance with data integrity. · Represent Quality function on project teams, Health Authority Inspections, suppliers and CMO operational meetings, and QA to QA meetings. · Promote a quality mindset and quality excellence approach throughout the organization. · Recruit, lead, direct, develop, coach and evaluate direct reports, if any, in accordance with the Company’s Human Resource policies and practices. · Act in accordance with Company policies, including, for example, the Code of Business Conduct and Ethics and ensure policies are understood and followed by direct reports, if any. · Some international travel may be required. · Other duties as assigned. QUALIFICATIONS: · Bachelor’s degree in a life sciences discipline, with 10+ years of experience in GMP quality leadership positions. · Strong understanding of small molecule manufacturing including drug substance manufacture, drug product manufacture with direct experience in solid oral dosage and finished goods production and distribution. · Extensive GxP knowledge with early phase drug development experience. · Experience with a small virtual company. · Strong knowledge of global GxP expectations and QP (Qualified Person) requirements. · Ability to effectively organize, multitask, and work in a fast-paced, deadline driven work environment. · Extensive experience establishing key quality system metrics and process indicators to proactively identify and address quality systems or product issues. · Strong interpersonal skills, with experience in leading cross functional projects including a successful track record working with suppliers and CMOs. · Ability to communicate in a proactive and solution-focused manner, including keeping management aware of potential issues. Ability to communicate issues with CMOs. · Goal oriented with the ability to troubleshoot and resolve problems. · Be a champion for continuous improvement in all aspects of total quality management. · Ability to work with minimal supervision, to set priorities to meet timelines, and to motivate and influence others. · Team building and managing skills including recruiting, coaching, counseling, and disciplining. Our Total Rewards program includes base salary, target bonus, and stock options, as well as a full range of benefits including medical, dental, vision, short-& long-term disability, accidental death & dismemberment, and life insurance programs, Employee Assistance Program, travel insurance, and retirement savings programs with company matching contributions. Xenon encourages time to rest and re-charge through vacation, personal days, sick days, and an end-of-year company shutdown. Xenon highly values employee development and has an expanding Training, Learning & Development program, including a Tuition Assistance program for advanced degrees.", "summaryDescription" : "Director, Quality Assurance, GMP at Xenon Pharmaceuticals. Skills: Quality Assurance, GMP, Clinical programs. Manage quality-related matters for manufacturing. 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Travaillez avec des équipes mondiales exceptionnelles sur un vaste portefeuille de programmes et bâtissez une carrière qui fait une réelle différence pour les patients. À Laval, le partenariat à long terme de Moderna avec le gouvernement du Canada renforce la préparation du pays face aux pandémies. Notre installation de fabrication de vaccins à ARNm permettra un accès rapide à des vaccins respiratoires produits au pays. Grâce au développement des talents locaux et à la collaboration en recherche, nous bâtissons un solide écosystème de l’ARNm au Canada. Joignez-vous à nous pour façonner l’avenir de la biotechnologie et de l’innovation en santé. Vous jouerez un rôle déterminant dans la création, le développement et l’exploitation d’une organisation de Contrôle de la qualité de calibre mondial au sein du site manufacturier de Moderna à Laval. En assurant le leadership stratégique et opérationnel des activités QC soutenant la fabrication commerciale, vous contribuerez directement à la qualité, à la conformité et à la disponibilité de médicaments innovants destinés aux patients. À la croisée des opérations, de la science analytique et de la qualité, vous dirigerez la mise en place et la préparation opérationnelle des laboratoires de Contrôle de la qualité soutenant les essais de substance active et de produit fini. Vous superviserez les essais analytiques, la microbiologie, la surveillance environnementale, la surveillance des utilités critiques, les programmes de stabilité et les activités de libération, tout en assurant l’excellence opérationnelle au sein des laboratoires internes et des réseaux externes de fabrication et d’essais. Ce poste offre une occasion unique de travailler dans un environnement hautement innovant où les technologies numériques, l’automatisation des laboratoires, l’analytique avancée et les outils d’intelligence artificielle générative contribuent à renforcer la performance, l’intégrité des données, la prise de décision et l’amélioration continue des opérations qualité. **Voici ce que vous ferez** * Assurer le leadership stratégique et opérationnel des activités de Contrôle de la qualité soutenant la fabrication commerciale, la gestion du cycle de vie des produits, les opérations de laboratoire et la supervision des partenaires externes. * Diriger les opérations de Contrôle de la qualité soutenant les essais des matières premières, en cours de procédé, de substance active, de produit fini, la microbiologie, la surveillance environnementale, les essais de libération et les programmes de stabilité. * Superviser la mise en place et la préparation opérationnelle des laboratoires de Contrôle de la qualité soutenant les essais de substance active et de produit fini. * Diriger les activités de préparation des installations et des laboratoires, la mise en œuvre des systèmes de laboratoire, les transferts de méthodes, les activités de qualification et de validation ainsi que l’établissement d’opérations d’essais conformes. * Assurer la prestation de services de contrôle de la qualité conformes, fiables et en temps opportun. * Assurer la supervision stratégique des laboratoires internes et des partenaires d’essais externes, incluant les organismes de fabrication sous contrat (CMO), les laboratoires d’essais sous contrat (CTL) et les autres fournisseurs de services. * Agir comme principal représentant du Contrôle de la qualité et expert(e) (SME) au sein des équipes transversales en assurant l’alignement entre Fabrication, AS&T, Assurance qualité, Affaires réglementaires, Ingénierie, Chaîne d’approvisionnement et Contrôle de la qualité global. * Assurer la supervision stratégique des programmes de surveillance environnementale et des utilités critiques afin de soutenir les opérations manufacturières et la qualité des produits. * Maintenir des stratégies robustes de contrôle de la contamination et assurer la conformité réglementaire, l’analyse des tendances, la gestion des enquêtes et l’amélioration continue. * Assurer la livraison rapide des résultats d’essais ainsi que la gestion efficace des écarts, des enquêtes OOS/OOT, des CAPA, des contrôles de changements et des dossiers du système qualité. * Maintenir la supervision des systèmes qualité, des enquêtes, de l’intégrité des données et des initiatives d’amélioration continue. * Diriger et soutenir les transferts de méthodes analytiques, les qualifications, les validations et la mise en œuvre des changements analytiques soutenant les produits commerciaux et les nouveaux produits. * Réviser et approuver les méthodes analytiques, spécifications, protocoles, rapports, documents de stabilité et autres enregistrements cGMP. * Piloter des initiatives d’amélioration continue visant l’efficacité des laboratoires, l’excellence opérationnelle, l’intégrité des données et la préparation aux inspections. * Établir et superviser les indicateurs de performance QC, les programmes d’analytique, de surveillance et de tendances afin de soutenir la robustesse des procédés et la qualité des produits. * Collaborer avec les équipes Digital et TI afin de renforcer les systèmes de laboratoire, les stratégies d’automatisation et la gouvernance des données. * Tirer parti des outils numériques avancés, de l’automatisation et des opportunités émergentes liées à l’intelligence artificielle et à l’IA générative afin d’améliorer l’efficacité opérationnelle, l’analyse des données et les capacités décisionnelles. * Diriger des enquêtes techniques complexes et fournir une expertise scientifique permettant de résoudre des enjeux analytiques, opérationnels et de conformité. * Développer, mettre en œuvre et maintenir les procédures de laboratoire, les programmes de formation et les systèmes opérationnels nécessaires au maintien d’une conformité cGMP durable. * Soutenir les transferts de technologie, les transferts de procédés, les campagnes PPQ, les introductions de nouveaux produits, les programmes de stabilité et les activités de gestion du cycle de vie des produits. * Soutenir les soumissions réglementaires, les Revues annuelles de qualité produit (APQR) et les activités liées au portefeuille commercial. * Représenter le Contrôle de la qualité lors des inspections réglementaires, inspections des autorités de santé, audits clients, audits fournisseurs et audits internes. * Maintenir un état constant de préparation aux inspections et assurer la conformité aux exigences réglementaires mondiales. * Respecter l’ensemble des réglementations GxP, lignes directrices et politiques d’entreprise applicables. * Exécuter les activités conformément aux procédures opérationnelles normalisées (SOP), aux instructions de travail et aux documents directeurs internes. * Assurer le respect des Bonnes pratiques de documentation et des exigences d’intégrité des données. * Compléter les formations requises conformément aux échéanciers établis et aux exigences de requalification. * Contribuer à la stratégie du département, à la planification des ressources et à la gestion budgétaire afin de soutenir les objectifs organisationnels et la croissance future. * Diriger, développer, coacher et mobiliser les équipes de Contrôle de la qualité. * Superviser la gestion du rendement, le mentorat, le développement de carrière et la progression professionnelle du personnel de laboratoire. * Définir des objectifs clairs, des attentes mesurables et assurer le suivi de leur exécution. * Fournir conseils, orientation et soutien aux employé(e)s conformément aux stratégies et priorités de l’organisation. * Inspirer et motiver les membres de l’équipe afin qu’ils atteignent leur plein potentiel. * Mettre en place des plans de relève et des plans de développement des talents. * Identifier et désigner des remplaçants appropriés afin d’assurer la continuité des activités. * Favoriser une culture positive, inclusive et collaborative axée sur l’innovation, la responsabilisation et l’amélioration continue. * Agir comme liaison interdépartementale auprès d’AS&T, du Contrôle de la qualité global, du Contrôle de la qualité externe, de l’Assurance qualité, des Affaires réglementaires et des autres fonctions clés de l’organisation. **Les principaux Mindsets Moderna nécessaires pour réussir dans ce rôle :** • « Nous sommes obsédés par l’apprentissage. Nous n’avons pas besoin d’être les plus intelligents, mais d’apprendre le plus rapidement possible. » • « Nous numérisons partout où cela est possible en utilisant la puissance du code afin de maximiser notre impact pour les patients. » **Voici ce dont vous aurez besoin (Qualifications de base)** • Baccalauréat dans une discipline scientifique pertinente (sciences de la vie, biotechnologie, chimie, microbiologie, biochimie ou domaine connexe) ; diplôme supérieur souhaité. • Minimum de 10 ans d’expérience en Contrôle de la qualité dans un environnement commercial cGMP biotechnologique ou pharmaceutique, incluant une expérience de soutien aux opérations internes et externes de fabrication et d’essais. • Minimum de 4 à 6 ans d’expérience en leadership, incluant la gestion d’équipes techniques, d’opérations de laboratoire, de gestion de projets et de développement des talents. • Solide connaissance pratique des exigences réglementaires mondiales et des normes de l’industrie, incluant FDA, Santé Canada, EMA, ICH, ISPE, ASTM et les réglementations GxP applicables. • Expérience démontrée en essais analytiques, transferts de méthodes, qualification, validation et gestion du cycle de vie des méthodes au sein de l’industrie biotechnologique ou pharmaceutique. • Expertise avérée en Systèmes qualité, incluant la gestion des écarts, les enquêtes OOS/OOT, les CAPA, les contrôles de changements, les évaluations de risques et les programmes d’intégrité des données. • Ce poste est basé sur site et exige une présence à temps plein sur le site de Moderna. Ce poste n’est pas admissible au télétravail. • Dans le cadre de l’engagement de Moderna à bâtir une main-d’œuvre durable, un minimum de 2 ans d’autorisation de travail est requis pour ce poste. **Voici ce que vous apporterez (Qualifications souhaitées)** • Solide connaissance et expérience en surveillance environnementale, stratégies de contrôle de la contamination et programmes de surveillance des utilités critiques dans des environnements de fabrication biotechnologiques ou pharmaceutiques réglementés GMP, incluant les exigences réglementaires, l’analyse de données, les enquêtes et la préparation aux inspections. • Expérience de soutien aux inspections réglementaires, aux interactions avec les autorités de santé, aux audits clients, aux audits fournisseurs et aux activités de préparation aux inspections. • Solide connaissance des opérations de laboratoire soutenant la chimie, la microbiologie, les bioessais, la surveillance environnementale et les programmes de stabilité. • Une expérience de gestion d’activités de contrôle de la qualité auprès de CMO, CTL et partenaires externes est fortement souhaitée. • Succès démontré dans la direction de projets analytiques complexes, d’enquêtes, d’améliorations de procédés et d’initiatives transversales dans un environnement dynamique. • Solides compétences en rédaction technique et en documentation, incluant la révision et l’approbation de méthodes analytiques, protocoles, rapports, spécifications et documentation réglementaire. • Maîtrise des systèmes de laboratoire et d’entreprise tels que LIMS, SAP, LMS, systèmes électroniques de gestion de la qualité et outils d’analytique de données. • Expérience avec l’instrumentation de laboratoire et les plateformes logicielles, incluant des technologies chromatographiques et analytiques, souhaitée. • Excellentes compétences en leadership, relations interpersonnelles, communication et gestion des parties prenantes, avec la capacité d’influencer et de collaborer efficacement à tous les niveaux de l’organisation et avec des partenaires externes. • Capacité démontrée à penser de manière stratégique, à résoudre des problèmes complexes, à gérer des priorités multiples et à naviguer dans l’ambiguïté dans un environnement dynamique et matriciel. • Forte adhésion à l’excellence opérationnelle, à l’amélioration continue, à l’innovation et à la promotion d’une culture de conformité, de responsabilisation et d’esprit d’équipe. • Maîtrise de l’anglais, à l’écrit comme à l’oral ; d’autres langues constituent un atout. • Envie d’avoir un impact au sein d’une entreprise en forte croissance et en transformation, qui est Audacieuse, Tenace, Curieuse et Collaborative. **The Role:** Joining Moderna means advancing mRNA science to transform medicine. Work with exceptional global teams on a broad pipeline and build a career that makes a real difference for patients. As Moderna continues to expand its manufacturing capabilities in Canada, this role will play a pivotal leadership position in establishing and operating a world-class Quality Control organization supporting commercial manufacturing operations in Laval. This individual will provide both strategic direction and hands-on operational leadership across analytical testing, microbiology, environmental monitoring, critical utilities monitoring, release testing, and stability programs while ensuring the highest standards of quality, compliance, and inspection readiness. The successful candidate will lead the startup and operational readiness of Quality Control laboratories supporting drug substance and drug product testing, building robust laboratory systems, driving method transfers and validation activities, and creating sustainable testing operations capable of supporting Moderna’s expanding commercial manufacturing network and future product portfolio. Working across internal and external networks, this leader will serve as a critical partner to Manufacturing, Analytical Science & Technology, Quality Assurance, Regulatory Affairs, Engineering, Supply Chain, Global Quality Control, Contract Manufacturing Organizations (CMOs), and Contract Testing Laboratories (CTLs). This is a unique opportunity to help shape the future of Quality Control operations within a highly innovative manufacturing environment while leveraging advanced digital capabilities, laboratory automation, data analytics, and emerging AI-enabled technologies to enhance operational excellence, data integrity, and decision-making. **Here 's What You'll Do:** * Provide strategic and operational leadership for Quality Control activities supporting commercial manufacturing, product lifecycle management, laboratory operations, and external partner oversight. * Lead Quality Control operations supporting raw material, in-process, drug substance, drug product, microbiology, environmental monitoring, release, and stability testing activities. * Oversee the startup, qualification, and operational readiness of Quality Control laboratories supporting commercial manufacturing. * Lead facility and laboratory readiness activities, implementation of laboratory systems, method transfers, qualification programs, validation activities, and establishment of compliant laboratory operations. * Ensure delivery of compliant, reliable, and timely Quality Control services across internal laboratories and external testing networks. * Provide strategic oversight of internal laboratories and external testing partners including CMOs, CTLs, and other third-party service providers. * Serve as the primary Quality Control representative and subject matter expert for cross-functional teams, ensuring strong alignment across Manufacturing, Analytical Science & Technology, Quality Assurance, Regulatory Affairs, Supply Chain, Engineering, and Global Quality Control. * Provide strategic oversight of Environmental Monitoring and Critical Utilities Monitoring programs, ensuring effective contamination control strategies, regulatory compliance, data trending, investigation management, and continuous improvement. * Establish and maintain robust contamination control strategies supporting manufacturing operations and product quality. * Ensure timely delivery of testing results and effective management of deviations, OOS/OOT investigations, CAPAs, change controls, and quality system records. * Maintain oversight of laboratory quality systems, investigations, compliance programs, and data integrity initiatives. * Lead and support analytical method transfers, analytical qualifications, analytical validations, and implementation of analytical changes supporting commercial products and new product introductions. * Provide strategic oversight of analytical method transfer activities across internal and external testing networks. * Review and approve analytical methods, specifications, protocols, reports, stability documentation, and other cGMP records to ensure compliance with internal standards and global regulatory requirements. * Support technology transfers, process transfers, process validation activities, Process Performance Qualification (PPQ) campaigns, and commercial product introductions. * Support regulatory submissions, Annual Product Quality Reviews (APQRs), stability programs, and broader product lifecycle management activities. * Establish and oversee Quality Control performance metrics, data analytics, monitoring programs, and trending systems to support process robustness and product quality. * Partner with Digital and IT organizations to strengthen laboratory systems, automation strategies, data governance capabilities, and digital transformation initiatives across Quality Control operations. * Leverage advanced laboratory technologies, digital platforms, and opportunities to work alongside emerging AI and Generative AI capabilities to improve operational effectiveness, trend analysis, knowledge management, and decision-making. * Lead complex technical investigations and provide scientific expertise to resolve analytical, operational, compliance, and quality-related challenges. * Develop, implement, and maintain laboratory procedures, operational systems, and training programs to ensure sustained cGMP compliance. * Represent Quality Control during regulatory inspections, health authority inspections, customer audits, vendor audits, and internal audits while maintaining a constant state of inspection readiness. * Ensure compliance with global regulatory requirements, GxP regulations, company policies, and internal quality standards. * Execute responsibilities in accordance with internal governing documents including SOPs, work instructions, and quality management system requirements. * Ensure adherence to Good Documentation Practices and Data Integrity requirements, maintaining accurate and inspection-ready records and documentation. * Complete all required training and maintain qualifications in accordance with defined learning plans and requalification requirements. * Contribute to departmental strategy, organizational planning, resource allocation, and budget management to support future business growth. * Build, lead, coach, mentor, and develop a high-performing Quality Control organization. * Manage laboratory personnel including performance management, talent development, employee engagement, succession planning, and career development. * Set clear goals, objectives, and expectations for team members while monitoring performance and execution. * Provide leadership, guidance, and direction to employees aligned with organizational priorities and strategic objectives. * Inspire and motivate team members to achieve their full potential while fostering accountability and ownership. * Establish succession plans and employee development plans to support long-term organizational capability. * Foster a positive, inclusive, collaborative, and innovative culture focused on continuous improvement and operational excellence. * Identify and assign appropriate deputies to ensure business continuity during periods of absence. * Act as an interdepartmental liaison across Analytical Science & Technology, Global Quality Control, External Quality Control, Quality Assurance, Regulatory Affairs, Manufacturing, Engineering, and Supply Chain functions. **The key Moderna Mindsets you’ll need to succeed in the role:** • “We obsess over learning. We don’t have to be the smartest we have to learn the fastest.” • “We digitize everywhere possible using the power of code to maximize our impact on patients.” **Here’s What You’ll Need (Basic Qualifications)** * Bachelor's degree in relevant scientific discipline (Life Sciences, Biotechnology, Chemistry, Microbiology, Biochemistry, or related field); advanced degree preferred. * Minimum of 10 years of experience in Quality Control within a commercial cGMP biotechnology or pharmaceutical environment, including experience supporting both internal and external manufacturing and testing operations. * Minimum of 4–6 years of leadership experience, including management of technical teams, laboratory operations, project management, and talent development. * Strong working knowledge of global regulatory requirements and industry standards, including FDA, Health Canada, EMA, ICH, ISPE, ASTM, and applicable GxP regulations. * Demonstrated experience in analytical testing, method transfer, method qualification, validation, and lifecycle management within the biotechnology or pharmaceutical industry. * Proven expertise in Quality Systems, including Deviations, OOS/OOT investigations, CAPAs, Change Controls, risk assessments, and data integrity programs. * This position is site-based, requiring you to be at Moderna’s site full-time. This position is not eligible for remote work. * As part of Moderna’s commitment to build a sustainable workforce, a minimum of 2 years of work authorization is required for this role. **Here’s What You’ll Bring to the Table (Preferred Qualifications)** * Strong knowledge and experience in Environmental Monitoring, contamination control strategies, and Critical Utilities Monitoring programs within GMP-regulated biotechnology or pharmaceutical manufacturing environments, including regulatory requirements, data analysis, investigations, and inspection readiness. * Experience supporting regulatory inspections, health authority interactions, customer audits, vendor audits, and inspection readiness activities. * Strong knowledge of laboratory operations supporting chemistry, microbiology, bioassay, environmental monitoring, and stability programs. * Experience managing quality control activities at Contract Manufacturing Organizations (CMOs), Contract Testing Laboratories (CTLs), and external partners is highly desirable. * Demonstrated success leading complex analytical projects, investigations, process improvements, and cross-functional initiatives in a fast-paced environment. * Strong technical writing and documentation skills, including review and approval of analytical methods, protocols, reports, specifications, and regulatory documentation. * Proficiency with laboratory and enterprise systems such as LIMS, SAP, LMS, electronic quality management systems, and data analytics tools. * Experience with laboratory instrumentation and software platforms, including chromatographic and analytical technologies, is preferred. * Excellent leadership, interpersonal, communication, and stakeholder management skills, with the ability to influence and collaborate effectively across all organizational levels and external partners. * Demonstrated ability to think strategically, solve complex problems, manage multiple priorities, and navigate ambiguity in a dynamic, matrixed environment. * Strong commitment to operational excellence, continuous improvement, innovation, and fostering a culture of compliance, accountability, and teamwork. * Fluent in English, both written and spoken; additional languages are considered an asset. * A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative. **Rémunération et avantages sociaux** **Chez Moderna, nous croyons que lorsque vous vous sentez au mieux de votre forme, vous pouvez donner le meilleur de vous-même.** C’est pourquoi nos avantages sociaux mondiaux et nos ressources en matière de bien-être sont conçus pour vous soutenir – au travail, à la maison et partout entre les deux. * Des soins de santé de premier ordre, ainsi que des programmes d'avantages volontaires adaptés à vos besoins spécifiques * Une approche holistique du bien-être, avec un accès à des services de remise en forme, de pleine conscience et de soutien en santé mentale * Des avantages pour la construction familiale, y compris un soutien en matière de fertilité, d’adoption et de gestation pour autrui * Des congés généreux, incluant les vacances, les jours fériés, les journées de bénévolat, les congés sabbatiques, les journées mondiales de ressourcement, ainsi qu'une fermeture discrétionnaire en fin d’année * Des solutions d’épargne et d’investissement pour vous aider à planifier votre avenir * Des avantages et extras spécifiques à chaque lieu Les avantages offerts peuvent varier en fonction de la nature de votre emploi chez Moderna et du pays dans lequel vous travaillez **À propos de Moderna** Depuis notre fondation en 2010, nous aspirons à bâtir la principale plateforme technologique d’ARNm, l’infrastructure pour réinventer la manière dont les médicaments sont créés et distribués, ainsi qu’une équipe de calibre mondial. Nous croyons qu’il est important d’offrir à nos employés une plateforme pour transformer la médecine et une opportunité de changer le monde. En vivant notre mission, nos valeurs et nos façons de penser chaque jour, nos employés sont le moteur de notre progrès scientifique et de notre culture. Ensemble, nous créons une culture d’inclusion et bâtissons une organisation qui se soucie profondément de ses patients, de ses employés, de l’environnement et des communautés. Nous sommes fiers d’avoir été reconnus comme un des meilleurs employeurs biopharmaceutiques par _Science Magazine_ , un des meilleurs milieux de travail pour les innovateurs par _Fast Company_ , et un excellent lieu de travail aux États-Unis. En bâtissant notre entreprise, nous avons toujours cru qu’une culture en personne est essentielle à notre succès. Moderna défend les avantages importants de la collaboration en présentiel en adoptant un modèle de travail 70/30. Cette structure — 70 % au bureau — favorise une culture riche en innovation, en travail d’équipe et en mentorat direct. Joignez-vous à nous pour façonner un monde où chaque interaction est une opportunité d’apprendre, de contribuer et d’avoir un impact significatif. Si vous souhaitez faire une différence et rejoindre une équipe qui transforme l’avenir de la médecine, nous vous invitons à visiter [modernatx.com/careers](https://www.modernatx.com/careers) pour en savoir plus sur nos possibilités actuelles. Moderna est un environnement de travail sans fumée, sans alcool et sans drogue. Moderna est un lieu où chacun peut évoluer. Si vous répondez aux qualifications de base du poste et que vous êtes enthousiaste à l’idée de contribuer à notre mission chaque jour, veuillez postuler! Moderna s’engage à offrir l’égalité d’accès à l’emploi et à ne pratiquer aucune discrimination envers ses employés ou les candidats qualifiés, sans égard à la race, à la couleur, au sexe, à l’identité ou l’expression de genre, à l’âge, à la religion, à l’origine nationale, à l’ascendance ou à la citoyenneté, à l’ethnie, à un handicap, au statut militaire ou de vétéran protégé, aux informations génétiques, à l’orientation sexuelle, à l’état civil ou familial, ou à toute autre caractéristique personnelle protégée par la loi en vigueur. Nous étudions les candidatures qualifiées, peu importe les antécédents judiciaires, conformément aux exigences légales. Nous nous concentrons sur l’attraction, la rétention, le développement et la progression de nos employés. En cultivant un milieu de travail qui valorise les expériences, les origines et les idées diversifiées, nous créons un environnement où chaque employé peut donner le meilleur de lui-même. Moderna s’engage à offrir des mesures d’adaptation raisonnables aux candidats qualifiés en situation de handicap. Tout candidat nécessitant une mesure d’adaptation dans le cadre du processus d’embauche et/ou pour exercer les fonctions essentielles du poste pour lequel il postule est invité à contacter l’équipe responsable des congés et des mesures d’adaptation à l’adresse suivante : **leavesandaccommodations @modernatx.com**. \\------------------------------------------------------------------------------------------------------------------------------------------------------ **Pay & Benefits** **At Moderna, we believe that when you feel your best, you can do your best work. That’s why our global benefits and well-being resources are designed to support you—at work, at home, and everywhere in between.** * Best-in-class healthcare, plus voluntary benefit programs to support your unique needs * A holistic approach to well-being with access to fitness, mindfulness, and mental health support * Family building benefits, including fertility, adoption, and surrogacy support * Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown * Savings and investments to help you plan for the future * Location-specific perks and extras The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work. **About Moderna** Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact. If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit [modernatx.com/careers](https://www.modernatx.com/en-US/careers/life-at-moderna) to learn more about our current opportunities. Moderna is a smoke-free, alcohol-free, and drug-free work environment. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply! Moderna is committed to equal opportunity in employment and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. Moderna is committed to offering reasonable accommodation or adjustments to qualified job applicants with disabilities. Any applicant requiring an accommodation or adjustment in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations and Adjustments team at [leavesandaccommodations@modernatx.com](mailto:leavesandaccommodations@modernatx.com%22%20\\\\o%20%22mailto:leavesandaccommodations@modernatx.com%22%20\\\\t%20%22_blank). -", "summaryDescription" : "Associate Director, Quality Control at Moderna", "postedDate" : "2026-06-16T03:45:12.619", "createdAt" : "2026-06-16T03:45:12.607", "lastUpdated" : "2026-06-16T13:07:21.885", "ingestTimestamp" : "2026-06-16T03:45:12.607", "mongoId" : "6a305611f292fd229cf24978", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://modernatx.wd1.myworkdayjobs.com/M_tx/job/Laval---Canada/Associate-Director--Quality-Control_R19304", "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "executive", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307f24f292fd229c05598b", "title" : "Quality Assurance Technician", "company" : "Sunrise Farms", "industry" : "QA", "salary" : { "min" : 53000.0, "max" : 56000.0, "currency" : "CAD", "frequency" : "yearly" }, "location" : "Cloverdale, BC", "locations" : [ "Cloverdale, BC" ], "timestamp" : "2026-06-16T13:54:34.386", "fingerprint" : "5b05069ac5f125d184b0230030a3a438ae05fd40592cefcd4ede8ee619308a45", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/sunrisefarms/c041eefe-3688-44ce-99a0-f0af86ee0c4e/apply", "externalId" : "c041eefe-3688-44ce-99a0-f0af86ee0c4e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cloverdale", "state" : "British Columbia", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "49.1161848,-122.7214847" } ], "locationText" : "Cloverdale, British Columbia, Canada", "employmentType" : "CONTRACT", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "technicalSkills" : "Food Science, Chemical", "professionalSkills" : [ "Time management", "Analytical skill" ], "hardSkillsList" : [ "Quality control", "Data entry", "Reporting", "Process control", "Food safety", "HACCP Principles", "Sanitation", "GMP compliance", "Sensory evaluation", "Microbial testing" ], "hardSkills" : [ { "name" : "Quality control", "level" : "intermediate" }, { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Process control", "level" : "intermediate" }, { "name" : "Food safety", "level" : "intermediate" }, { "name" : "HACCP Principles", "level" : "intermediate" }, { "name" : "Sanitation", "level" : "intermediate" }, { "name" : "GMP compliance", "level" : "intermediate" }, { "name" : "Sensory evaluation", "level" : "intermediate" }, { "name" : "Microbial testing", "level" : "intermediate" } ], "majorSkills" : "Quality Assurance, HACCP, Food Safety", "majorSkillsList" : [ "Quality Assurance", "HACCP", "Food Safety" ], "coreResponsibilities" : "Evaluate HACCP programs, Assess Quality Assurance Programs, Maintain compliance with guidelines, Perform auditing, Perform inspection, Perform product quality control, Enter data, Report findings, Report collected data, Verify compliance, Identify need for corrective action, Support Operations, Meet food safety requirements, Follow food safety procedures, Follow quality procedures, Perform pre-operational inspection, Perform line checks, Monitor line settings, Document line settings, Adhere to food safety, Adhere to HACCP Principles, Audit compliance level, Assess compliance level, Report compliance level, Perform critical control point checks, Perform pre shipment reviews, Perform allergen checks, Perform other QA duties, Troubleshoot processing lines, Provide solutions to operations, Evaluate held product, Suggest disposition, Inform Quality Assurance personnel, Inspect raw material products, Inspect outgoing product, Report deficiencies, Report off-specification product, Perform various inspections, Complete QC-related documents, Review production records, Verify production records, Monitor GMP compliance, Collect samples, Perform sensory evaluation, Perform in-house laboratory testing", "teamCollaboration" : "Support to Operations", "domainKnowledge" : "CFIA SFCR; GFSI; HACCP; Food safety; GMP", "domainList" : [ "cfia-sfcr", "gfsi", "haccp", "food-safety", "gmp" ], "domainSpecificKnowledge" : [ "CFIA SFCR", "GFSI", "HACCP", "Food safety", "GMP" ], "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Verbal; Writing", "documentationSkills" : "Reporting findings; Documenting data; Process control documentation; QC-related documents; Production records", "problemSolvingSkills" : "Analytical skill; Troubleshoot processing lines; Provide solutions", "specialRequirements" : "Work shifts, Work overtime, Flexible to work shifts", "qualificationsBasic" : "University/Diploma Food Science, 1 year related experience, Basic CFIA SFCR knowledge, Basic GFSI knowledge, Microsoft Office proficiency", "qualificationsPreferred" : "Meat industry experience preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description Sunrise Farms is a group of companies with primary focus in the poultry industry. From our hatcheries to our “ready to eat” state of the art cooking facilities we service customers in the retail, food service and industrial sectors. We are proud of our support of the Canadian farm as well as our investment in the latest equipment and technologies at our facilities across Canada. Our test kitchens have the most current cooking equipment replicating that used in commercial establishments, to facilitate precision testing. This way you know the product you receive will perform to your expectations. We are proud of our long-standing partnerships with family-owned Canadian chicken farmers to produce high quality products. Role: Quality Control Technician is responsible for evaluating and assessing that HACCP and Quality Assurance Programs are properly maintained in compliance with regulatory guidelines though auditing/inspection, product quality control, data entry and reporting findings and data collected to verify compliance or to identify a need for corrective action. In addition the Quality Control Technician will provide support to Operations with the objective of meeting food safety requirements efficiently. The Quality Control Technician will be responsible for following established food safety and quality procedures. ## Responsibilities Perform pre-operational inspection on operating equipment when required before handing off for start-up. Perform all line checks to ensure compliance with product specifications. Monitor all line settings and document in accordance with process control requirements. Adhere to food safety and HACCP Principles. Audit, assess and report compliance level for documented process control standards Perform critical control point checks, pre shipment reviews, allergen checks on process as outlined in the HACCP requirements and other QA duties defined within the Quality Assurance Plan Trouble shoot processing lines and provide solutions to operations that target manufacturing and food safety requirements Evaluate held product, suggest disposition and inform appropriate Quality Assurance personnel as required Inspect raw material products and outgoing product and report any deficiencies and off-specification product to Quality Assurance Manager Perform various inspections (ie. daily operational inspection, room temperature monitoring, metal detection verification, building inspection, locker inspection) Complete QC-related documents with accuracy and error-free Review and verify production records for completion and accuracy Ongoing GMP compliance monitoring Responsible for sample (swabs, raw materials, products) collection Responsible for sensory evaluation and in-house laboratory organoleptic and microbial product testing ## Requirements University/Bachelor/Diploma of Food Science & chemical or Equivalent Minimum one year of related experience, preferably in the meat industry Basic knowledge of CFIA SFCR, GFSI (BRC) requirements Attention to detail with good time management skill Good communication skill (verbal and writing) Good analytical skill and be able to take appropriate immediate actions to ensure food safety is not compromised Proficiency in Microsoft Office Flexible to work shifts and overtime ## Additional Information #INDLP #LI-SJ At Sunrise Farms we are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply. Please note that the expected new hire salary range provided is derived from a group of like roles within Sunrise Farms. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.", "summaryDescription" : "Quality Assurance Technician at Sunrise Farms. Skills: Quality Assurance, HACCP, Food Safety. Evaluate HACCP programs. Assess Quality Assurance Programs", "postedDate" : "2026-06-15T20:54:47.014", "createdAt" : "2026-06-15T20:54:47.014", "lastUpdated" : "2026-06-16T13:54:34.386", "ingestTimestamp" : "2026-06-16T03:24:25.514", "mongoId" : "6a307f24f292fd229c05598b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Quality control", "Data entry", "Reporting", "Process control", "Food safety", "HACCP Principles", "Sanitation", "GMP compliance", "Sensory evaluation", "Microbial testing", "Quality Assurance", "HACCP", "Food Safety", "Time management", "Analytical skill", "CFIA SFCR", "GFSI", "GMP", "Microsoft Office" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Food & Beverage", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6af174d8ee00a090f535", "title" : "Quality Assurance Director, Legal & Compliance", "company" : "Bybit", "industry" : "FinTech", "salary" : { "min" : 600000.0, "max" : 900000.0, "currency" : "AED", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Quality Assurance, Legal & Compliance in Abu Dhabi, UAE, adjusted for the FinTech industry and Bybit's company profile." }, "location" : "Abu Dhabi", "locations" : [ "Abu Dhabi" ], "timestamp" : "2026-06-16T06:16:20.337", "fingerprint" : "2128e924956a2195483d261357f91bb46c9d04ee26cb2add761a0c7ba0db313d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/bybit/jobs/4878045101", "externalId" : "4878045101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Abu Dhabi", "country" : "United Arab Emirates", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "24.4538352,54.3774014" } ], "locationText" : "Abu Dhabi, United Arab Emirates", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 12, "experienceLevel" : "Director", "professionalSkills" : [ "Risk management", "Quality assurance", "Audit", "Compliance", "Stakeholder management" ], "hardSkillsList" : [ "QA reviews", "Assurance testing", "Control reviews", "Case quality assessments" ], "hardSkills" : [ { "name" : "QA reviews", "level" : "intermediate" }, { "name" : "Assurance testing", "level" : "intermediate" }, { "name" : "Control reviews", "level" : "intermediate" }, { "name" : "Case quality assessments", "level" : "intermediate" } ], "majorSkills" : "Compliance assurance, QA frameworks, Risk identification, Process improvement", "majorSkillsList" : [ "Compliance assurance", "QA frameworks", "Risk identification", "Process improvement" ], "coreResponsibilities" : "Serve as functional owner for compliance quality assurance, Act as central point for QA standards, Conduct quality reviews of compliance work, Provide oversight to QA resources, Establish QA frameworks, Design compliance assurance capability, Identify quality gaps, Partner closely with compliance teams, Produce management reporting on QA findings, Recommend process improvements, Act as quality challenger", "teamCollaboration" : "Partner with Compliance; Partner with AML; Partner with KYC/KYB; Partner with Operations", "domainKnowledge" : "AML; KYC; KYB; Transaction monitoring", "domainList" : [ "aml", "kyc", "kyb", "transaction-monitoring" ], "domainSpecificKnowledge" : [ "AML", "KYC", "KYB", "Transaction monitoring" ], "continuousLearning" : "Study Growth Fund", "problemSolvingSkills" : "Identify risks; Challenge decision-making; Drive remediation", "qualificationsBasic" : "8-12 years experience in compliance, assurance, QA, audit, AML controls, or operational risk, Hands-on experience conducting QA reviews, assurance testing, control reviews, or case quality assessments, Understanding of compliance operations and control environments, Experience designing or maturing QA or assurance frameworks, Ability to identify risks, Ability to challenge decision-making, Ability to drive remediation, Comfortable operating as an individual owner of a function, Analytical skills, Reporting skills", "workSiteFlexibility" : "Onsite", "rawDescription" : "About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Key Responsibilities Serve as the functional owner for compliance quality assurance across the legal & compliance department Act as the central point of accountability for QA standards, review methodologies, and assurance governance Conduct hands-on quality reviews of compliance work, including case reviews, decision assessments, and process quality checks Provide oversight, direction, and calibration support to existing QA resources to ensure consistency in review standards Establish QA frameworks, scoring methodologies, review criteria, escalation standards, and reporting mechanisms Design and progressively build a broader compliance assurance capability beyond current local QA activities Identify recurring quality gaps, control weaknesses, process failures, and execution risks through thematic reviews Partner closely with Compliance, AML, KYC/KYB, Operations, and control teams to strengthen execution standards Produce management reporting on QA findings, trends, recurring issues, and assurance outcomes Recommend process, control, and training improvements based on observed findings Act as a quality challenger to drive higher operational and compliance standards across the function Requirements 8–12 years of experience in compliance, compliance assurance, QA, audit, AML controls, or operational risk within financial services, fintech, payments, or crypto Strong hands-on experience conducting QA reviews, assurance testing, control reviews, or case quality assessments Strong understanding of compliance operations and control environments, particularly within AML / KYC / onboarding / transaction monitoring environments Experience designing or maturing QA or assurance frameworks Ability to independently identify risks, challenge decision-making, and drive remediation Comfortable operating as an individual owner of a function rather than within a heavily structured team Strong analytical, reporting, and stakeholder management skills Highly detail-oriented, pragmatic, and execution-focused Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.", "summaryDescription" : "Quality Assurance Director, Legal & Compliance at Bybit. Skills: Compliance assurance, QA frameworks, Risk identification, Process improvement. Serve as functional owner for compliance quality assurance. Act as central point for QA standards", "postedDate" : "2026-06-14T21:46:41.897", "createdAt" : "2026-06-14T21:46:41.897", "lastUpdated" : "2026-06-16T06:16:20.337", "ingestTimestamp" : "2026-06-14T21:46:41.897", "mongoId" : "6a2c6af174d8ee00a090f535", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "QA reviews", "Assurance testing", "Control reviews", "Case quality assessments", "Compliance assurance", "QA frameworks", "Risk identification", "Process improvement", "Risk management", "Quality assurance", "Audit", "Compliance", "Stakeholder management", "AML", "KYC", "KYB", "Transaction monitoring" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305101f292fd229cef80e9", "title" : "Senior Associate, Tech Quality Assurance", "company" : "GALE", "industry" : "Tech Quality Assurance", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Associate, Tech Quality Assurance in Bengaluru, India, adjusted for the marketing industry and company size." }, "location" : "Bengaluru, India", "locations" : [ "Bengaluru, India" ], "timestamp" : "2026-06-16T12:49:59.900", "fingerprint" : "4c8ff69ecc9b26e4214b7b0969387dec4488fc5cf666cfa0a05f9a1dfa17e0db", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/galepartners/8adcc117-1607-42c1-bdf3-e568edf9710a/apply", "externalId" : "8adcc117-1607-42c1-bdf3-e568edf9710a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "hybrid", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description GALE is the world’s first and only Business Agency. We bring business strategy to brand storytelling to drive enterprise value. With expertise in strategy, media, CRM, creative, performance marketing, and technology, GALE creates integrated marketing systems and campaigns that grow businesses in significant ways. Founded in 2014, the agency has since been named AdAge’s Business Transformation Agency of the Year and Adweek’s U.S. Media Agency of the Year and has been recognized for its innovative creative at the Cannes Lions. We work with brands such as Delta, Uber, Starbucks, Chili’s, Hard Rock, MilkPEP, Diageo, Cotton, IHG and more. If you’re driven by a passion to build something great, a desire to innovate, and a commitment to achieve excellence in your craft, GALE is a great place for you! GALE has eight offices around the world, including New York, Toronto, Los Angeles, Austin, Denver, Kansas City, London, and Bengaluru. GALE embraces a hybrid, flexible workplace ## Additional Information Note: Hybrid work in office is an essential function of the job. Our Commitment to Inclusion We believe in inclusivity and do our best work when people with diverse perspectives, backgrounds, and skills are brought together. Our Core Values are at the root of GALE’s collaborative environment and help to foster a strong community. Our Code of Conduct, Human Resources policies, and executive investment in inclusion further support and protect GALE’s inclusive workplace. GALE is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Our Hiring Process We want you to be just as discerning in making your next career move as we are finding great talent to join our team. Our interview process will allow you to meet a range of people from various disciplines and domains both virtually and in person. Please discuss with our recruiters if you require any accommodations throughout the process to help enable a smooth interview.", "summaryDescription" : "Senior Associate, Tech Quality Assurance at GALE", "postedDate" : "2026-06-15T08:32:44.307", "createdAt" : "2026-06-15T08:32:44.307", "lastUpdated" : "2026-06-16T12:49:59.900", "ingestTimestamp" : "2026-06-16T03:20:41.205", "mongoId" : "6a305101f292fd229cef80e9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3061e7f292fd229cf98415", "title" : "Quality Assurance Specialist", "company" : "Dungarvin", "industry" : "Individual And Family Services", "salary" : { "min" : 49920.0, "max" : 55440.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Tacoma, WA, United States", "locations" : [ "Tacoma", "WA", "United States" ], "timestamp" : "2026-06-16T07:25:16.328", "fingerprint" : "3eb52f6adfc41e1c962ab33bdfd59a1327bb8b073e8838c08f0a0b7da4680b23", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Dungarvin/744000132261059-quality-assurance-specialist-supported-living-", "externalId" : "744000132261059", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tacoma", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.2455013,-122.4383290" } ], "locationText" : "Tacoma, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Provide direct support and services, Assist individuals with daily living activities, Ensure safety and well-being, Implement service plans, Document services provided, Communicate with team members, Participate in training", "teamCollaboration" : "Communicate with team members", "documentationSkills" : "Document services provided", "continuousLearning" : "Participate in training", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who we are: At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are - providing person-centered supports that allow individuals with intellectual/developmental disabilities and/or complex medical needs to live as independently as possible. Our team is united by a shared commitment to making a real difference, and we encourage you to embrace this opportunity to impact someone’s life! Company Perks/Benefits: * Starting pay $24.00 (Full wage scale $24.00-$26.75) * Full Time Monday-Friday 9am-5pm * Medical, Vision and Dental Insurance for eligible employees * Supplemental Insurance * Flex Spending and HSA Accounts for eligible employees * Pet Insurance * Life Insurance for eligible employees * 401 K plan with up to 3% employer match after one year of service * PAID TIME OFF (PTO) for eligible employees * PTO Donation * Growth and Development Opportunities * Employee Referral Program * Employee Assistance Program * National Brand Discounts * Tapcheck- early pay access * PAID training and orientation What You Get To Do: The Quality Assurance Specialist will verify the quality of the services provided and compliance with internal policies and state/federal regulations in programs across Dungarvin Inc, including Supported Living services, Developmental Disability Agency (DDA) services, developmental and behavioral services, and employment services. Assist with strategic planning, policy/systems/forms maintenance and development, and program assessments. ## Qualifications What Makes You a Great Fit: * 3 years of experience working with individuals and programs for people with developmental disabilities with progressive levels of responsibility required. * High School Diploma or GED * Preference given to applicants with a college degree in special education, social work, psychology, or related field is preferred. * Must have a strong commitment to the on–going improvement of services for individuals with disabilities. * Must have knowledge of adult training techniques and quality assurance processes. * Must have software and computer proficiency including Microsoft Word and Excel. * Ability to travel to various program locations and work various hours. * Have a valid Drivers License and a reliable vehicle. ## Additional Information Dungarvin believes that diversity and inclusion make our organization stronger. Together, we're working to create a culture that supports our employees and the people we serve. We are an equal opportunity employer. #EMWIJ 6/15", "summaryDescription" : "Quality Assurance Specialist at Dungarvin. Provide direct support and services. Assist individuals with daily living activities", "postedDate" : "2026-06-15T18:15:19.000", "createdAt" : "2026-06-15T23:49:20.062", "lastUpdated" : "2026-06-16T07:25:16.328", "ingestTimestamp" : "2026-06-15T23:49:20.062", "mongoId" : "6a3061e7f292fd229cf98415", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 49920, "salaryAnnualMax" : 55440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305a9af292fd229cf533df", "title" : "Quality Assurance Specialist", "company" : "Precision Medicine Group", "salary" : { "min" : 750000.0, "max" : 1250000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Quality Assurance Specialist in Biotech in Bengaluru, India, adjusted for company size and industry." }, "location" : "Bengaluru, Karnataka, India", "locations" : [ "Bengaluru", "Karnataka", "India" ], "timestamp" : "2026-06-16T06:55:39.889", "fingerprint" : "b4c48754d908af9eaa19f5ea5776f2845259af03df52bba70ae5267e8a5f2593", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/precisionmedicinegroup/jobs/6030449004", "externalId" : "6030449004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, Karnataka, India", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "remoteFriendly" : false, "rawDescription" : "Position Summary: The Quality Assurance Specialist I (Supplier Management Support) will provide hands-on support to the Supplier Management Program maintenance. Activities include but are not limited to, supplier qualification, audit assistance, support for supplier complaints, agreement preparation and timely communication of supplier management KPIs to key stakeholder. In addition, this position is responsible for providing backup for its peers as needed. Essential functions of the job include but are not limited to: Quality Function: Support the maintenance of an effective Supplier Management process by: Supporting supplier qualifications Managing and organizing supplier documentations Assisting in scheduling supplier audits Support the maintenance of the Approved Supplier List in a current state Preparing and managing Quality Agreements with suppliers Managing SCAR in a timely manner Sharing supplier notifications with appropriate key stakeholders Help with compiling and reporting of monthly KPIs This role may also support the quality team with other responsibilities such as non-conforming events, complaints, and change control. Qualifications: Minimum Required: Bachelor’s degree or equivalent combination of education and experience 2 year of related Quality Assurance experience in a life science, regulated environment Other Required: Ability to meet deadlines and perform administrative functions. Microsoft Office suite proficiency including Office Word, Excel, PowerPoint. Ability to organize tasks, work independently and adapt to changing priorities. Ability to function independently within a minimally supervised environment with exceptional attention to detail required. Demonstrate highly developed communication skills including well-developed writing skills and verbal and interpersonal skills. Must be able to read, write, speak, fluently and comprehend the English language Extended work hours may be necessary to meet the business demands. Preferred: Experience working in a Quality Department/Life Sciences-Regulated environment including supplier management. Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.", "summaryDescription" : "Quality Assurance Specialist at Precision Medicine Group", "postedDate" : "2026-06-15T23:29:31.333", "createdAt" : "2026-06-15T23:29:31.333", "lastUpdated" : "2026-06-16T06:55:39.889", "ingestTimestamp" : "2026-06-15T23:29:31.333", "mongoId" : "6a305a9af292fd229cf533df", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30674ef292fd229cfbb7e6", "title" : "Quality Assurance Specialist", "company" : "Precision for Medicine", "salary" : { "min" : 750000.0, "max" : 1200000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Quality Assurance Specialist in Biotech in Bengaluru, India, adjusted for company size and industry." }, "location" : "Bengaluru, Karnataka, India", "locations" : [ "Bengaluru", "Karnataka", "India" ], "timestamp" : "2026-06-16T08:32:40.810", "fingerprint" : "b1b4fbaae446ed80e4731c4805e61651d216af8013721838aa57c10df75faaf6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/pfm/jobs/6030462004", "externalId" : "6030462004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, Karnataka, India", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "remoteFriendly" : false, "rawDescription" : "Position Summary: The Quality Assurance Specialist I (Supplier Management Support) will provide hands-on support to the Supplier Management Program maintenance. Activities include but are not limited to, supplier qualification, audit assistance, support for supplier complaints, agreement preparation and timely communication of supplier management KPIs to key stakeholder. In addition, this position is responsible for providing backup for its peers as needed. Essential functions of the job include but are not limited to: Quality Function: Support the maintenance of an effective Supplier Management process by: Supporting supplier qualifications Managing and organizing supplier documentations Assisting in scheduling supplier audits Support the maintenance of the Approved Supplier List in a current state Preparing and managing Quality Agreements with suppliers Managing SCAR in a timely manner Sharing supplier notifications with appropriate key stakeholders Help with compiling and reporting of monthly KPIs This role may also support the quality team with other responsibilities such as non-conforming events, complaints, and change control. Qualifications: Minimum Required: Bachelor’s degree or equivalent combination of education and experience 2 year of related Quality Assurance experience in a life science, regulated environment Other Required: Ability to meet deadlines and perform administrative functions. Microsoft Office suite proficiency including Office Word, Excel, PowerPoint. Ability to organize tasks, work independently and adapt to changing priorities. Ability to function independently within a minimally supervised environment with exceptional attention to detail required. Demonstrate highly developed communication skills including well-developed writing skills and verbal and interpersonal skills. Must be able to read, write, speak, fluently and comprehend the English language Extended work hours may be necessary to meet the business demands. Preferred: Experience working in a Quality Department/Life Sciences-Regulated environment including supplier management. Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.", "summaryDescription" : "Quality Assurance Specialist at Precision for Medicine", "postedDate" : "2026-06-15T23:25:52.620", "createdAt" : "2026-06-15T23:25:52.620", "lastUpdated" : "2026-06-16T08:32:40.810", "ingestTimestamp" : "2026-06-15T23:25:52.620", "mongoId" : "6a30674ef292fd229cfbb7e6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3078d3f292fd229c02d03a", "title" : "Quality Assurance Auditor", "company" : "PSI CRO", "industry" : "Pharmaceuticals", "salary" : { "min" : 7500000.0, "max" : 1.05E7, "currency" : "JPY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Quality Assurance Auditor in Tokyo, Japan, with 3+ years of experience in the Healthcare industry." }, "location" : "Tokyo, Tokyo, JP", "locations" : [ "Tokyo", "Tokyo", "JP" ], "timestamp" : "2026-06-16T10:57:59.794", "fingerprint" : "c6ab4a9384305a665d06d0e4b2af5fa16de4a7d820fa8fca2f2ec84fbaef0a70", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/PSICRO/744000132166364-quality-assurance-auditor", "externalId" : "744000132166364", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tokyo", "state" : "Tokyo", "country" : "Japan", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "35.6812546,139.7667060" } ], "locationText" : "Tokyo, Tokyo, Japan", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "MS Office", "professionalSkills" : [ "Quality management", "Quality assurance", "Study audits", "Vendor qualification", "Internal systems audits", "Process audits" ], "hardSkillsList" : [ "QA study audits", "Internal systems audits", "Internal locations audits", "Vendor qualification audits", "Internal process audits" ], "softSkillsList" : [ "Presentation skills", "Customer-service skills", "Team building skills", "Leadership skills", "Organizational skills" ], "hardSkills" : [ { "name" : "QA study audits", "level" : "intermediate" }, { "name" : "Internal systems audits", "level" : "intermediate" }, { "name" : "Internal locations audits", "level" : "intermediate" }, { "name" : "Vendor qualification audits", "level" : "intermediate" }, { "name" : "Internal process audits", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Presentation skills" }, { "name" : "Customer-service skills" }, { "name" : "Team building skills" }, { "name" : "Leadership skills" }, { "name" : "Organizational skills" } ], "majorSkills" : "Quality assurance, Study audits, Vendor qualification", "majorSkillsList" : [ "Quality assurance", "Study audits", "Vendor qualification" ], "coreResponsibilities" : "Serve as communication point to project teams, Follow up with project teams, Liaise with PSI divisions, Liaise with vendors, Serve as communication point for Operations staff, Serve as communication point for clients, Prepare QA study audits, Conduct QA study audits, Report QA study audits, Assemble QA study audits documentation, Participate in preparation of internal systems audits, Participate in conduct of internal systems audits, Participate in reporting of internal systems audits, Participate in preparation of internal locations audits, Participate in conduct of internal locations audits, Participate in reporting of internal locations audits, Participate in preparation of vendor qualification audits, Participate in conduct of vendor qualification audits, Participate in reporting of vendor qualification audits, Participate in preparation of internal process audits, Participate in conduct of internal process audits, Participate in reporting of internal process audits, Train Operations staff in quality management", "teamCollaboration" : "Communication point to project teams; Liaise with PSI divisions; Liaise with vendors; Communication point for Operations staff; Communication point for clients", "projectManagementSkills" : [ "Quality management" ], "domainKnowledge" : "Life science; Contract Research Organization", "domainList" : [ "life-science", "contract-research-organization" ], "domainSpecificKnowledge" : [ "Life science", "Contract Research Organization" ], "toolProficiency" : [ "MS Project" ], "communicationSkills" : "Presentation skills", "documentationSkills" : "Assemble QA study audits documentation", "qualificationsBasic" : "3 years in quality management, 2 to 3 supervised QA audits, Full working proficiency in English, Full working proficiency in Japanese", "qualificationsPreferred" : "Bachelor or above degree in life science, MS Office applications proficiency, MS Project proficiency", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "PSI is a leading Contract Research Organization with 30 years in the industry offering a perfect balance between stability and innovation to both clients and employees. We focus on delivering quality and on-time services across a variety of therapeutic indications. SCOPE OF RESPONSIBILITIES 1. Communication 1.1. Serves as the communication point to project teams with regard to quality assurance (QA) study audits 1.2. Follows up with project teams with regard to resolution of PSI QA study audits 1.3. Liaises with PSI divisions/operational offices with regard to internal systems, process, and location audits 1.4. Liaises with vendors with regard to vendor qualification audits 1.5. Serves as the communication point for PSI Operations staff with regard to issues related to quality assurance 1.6. Serves as the communication point for PSI clients with regard to QA audits contracted to PSI 2. Planning and scheduling 2.1. Prepares, conducts, and reports QA study audits 2.2. Assembles QA study audits documentation 2.3. Takes part in the preparation, conduct, and reporting of internal systems audits 2.4. Takes part in the preparation, conduct, and reporting of internal locations audits 2.5. Takes part in the preparation, conduct, and reporting of vendor qualification audits 2.6. Takes part in the preparation, conduct, and reporting of internal process audits 3. Training 3.1. Trains PSI Operations staff in quality management topics ## Qualifications 1. Bachelor or above degree in life science or an equivalent combination of education 2. Minimum of 3 years in quality management or quality assurance, 2 to 3 supervised QA audits is a must 3. Full working proficiency in English and Japanese 4. Communication, presentation, and customer-service skills 5. Team building, leadership and organizational skills 6. Proficiency in MS Office applications, including MS Project ## Additional Information Make the right call and take your career to a whole new level. Join the company that focuses on its people and invests in their professional development and success.", "summaryDescription" : "Quality Assurance Auditor at PSI CRO. Skills: Quality assurance, Study audits, Vendor qualification. Serve as communication point to project teams. 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PSI divisions; PSI operational offices; Vendors; PSI Operations staff; PSI clients", "domainKnowledge" : "Quality management topics; Contract Research Organization", "domainList" : [ "quality-management-topics", "contract-research-organization" ], "domainSpecificKnowledge" : [ "Quality management topics", "Contract Research Organization" ], "toolProficiency" : [ "MS Project" ], "communicationSkills" : "Presentation skills", "documentationSkills" : "Assemble QA study audits documentation", "qualificationsBasic" : "3 years in quality management, 2 to 3 supervised QA audits, Full working proficiency in English, Full working proficiency in Japanese", "qualificationsPreferred" : "Bachelor or above degree in life science, MS Office applications proficiency, MS Project proficiency", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "PSI is a leading Contract Research Organization with 30 years in the industry offering a perfect balance between stability and innovation to both clients and employees. We focus on delivering quality and on-time services across a variety of therapeutic indications. SCOPE OF RESPONSIBILITIES 1. Communication 1.1. Serves as the communication point to project teams with regard to quality assurance (QA) study audits 1.2. Follows up with project teams with regard to resolution of PSI QA study audits 1.3. Liaises with PSI divisions/operational offices with regard to internal systems, process, and location audits 1.4. Liaises with vendors with regard to vendor qualification audits 1.5. Serves as the communication point for PSI Operations staff with regard to issues related to quality assurance 1.6. Serves as the communication point for PSI clients with regard to QA audits contracted to PSI 2. Planning and scheduling 2.1. Prepares, conducts, and reports QA study audits 2.2. Assembles QA study audits documentation 2.3. Takes part in the preparation, conduct, and reporting of internal systems audits 2.4. Takes part in the preparation, conduct, and reporting of internal locations audits 2.5. Takes part in the preparation, conduct, and reporting of vendor qualification audits 2.6. Takes part in the preparation, conduct, and reporting of internal process audits 3. Training 3.1. Trains PSI Operations staff in quality management topics ## Qualifications 1. Bachelor or above degree in life science or an equivalent combination of education 2. Minimum of 3 years in quality management or quality assurance, 2 to 3 supervised QA audits is a must 3. Full working proficiency in English and Japanese 4. Communication, presentation, and customer-service skills 5. Team building, leadership and organizational skills 6. Proficiency in MS Office applications, including MS Project ## Additional Information Make the right call and take your career to a whole new level. Join the company that focuses on its people and invests in their professional development and success.", "summaryDescription" : "Quality Assurance Auditor at PSI CRO. Skills: Quality assurance, Study audits, Vendor qualification. Serve as communication point to project teams. 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As an Operational Support Associate at SIXT, you’ll be at the center of our rental operations, providing exceptional customer service, supporting fleet logistics, and driving sales performance. You’ll interact with customers face-to-face, manage vehicle readiness and movement, and ensure each rental experience is smooth, efficient, and memorable. With flexible hours, exciting bonus opportunities, room for career growth, and a rate of $20.25 per hour. YOUR ROLE AT SIXT * You deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities * You support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards * You oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal * You ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation * You maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning YOUR SKILLS MATTER * Sales & Communication Skills You are persuasive, confident, and driven by performance-based incentives * Customer Service Focus You bring a strong background in customer service and are passionate about delivering exceptional experiences * Organizational & Technical Skills You manage logistics, scheduling, and documentation with ease, and quickly adapt to internal systems with basic computer proficiency * Team Collaboration You thrive in a team-oriented environment and adjust smoothly to changing business needs * Flexibility You’re available to work a variety of shifts, including evenings, weekends, and holidays * Licensing & Eligibility You are at least 18 years old, authorized to work in the U.S., and hold a valid driver’s license with a clean record WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Operational Support Associate at SIXT. Skills: Customer service, Sales, Fleet operations. Guide customers through vehicle options. Maximize sales opportunities", "postedDate" : "2026-06-15T17:11:26.000", "createdAt" : "2026-06-15T21:52:52.645", "lastUpdated" : "2026-06-16T07:24:23.081", "ingestTimestamp" : "2026-06-15T21:52:52.645", "mongoId" : "6a305088f292fd229cef1942", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Basic computer proficiency", "Customer service", "Sales", "Fleet operations", "Logistics management", "Scheduling", "Documentation", "Rental operations" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305001f292fd229ceeba3f", "title" : "Operational Support Associate", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry level Operational Support Associate in Dallas, United States, adjusted for industry and company size." }, "location" : "Dallas, TX, United States", "locations" : [ "Dallas", "TX", "United States" ], "timestamp" : "2026-06-16T06:42:34.614", "fingerprint" : "96400727804f254a1bea9a06d2a34af53ccfa50655383585bc391928ba9defa6", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132250789-operational-support-associate", "externalId" : "744000132250789", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dallas", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7762719,-96.7968559" } ], "locationText" : "Dallas, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Logistics management", "Scheduling", "Documentation" ], "hardSkillsList" : [ "Basic computer proficiency" ], "hardSkills" : [ { "name" : "Basic computer proficiency", "level" : "intermediate" } ], "majorSkills" : "Customer service, Sales, Fleet operations", "majorSkillsList" : [ "Customer service", "Sales", "Fleet operations" ], "coreResponsibilities" : "Guide customers through vehicle options, Maximize sales opportunities, Support customers throughout rental journey, Collect customer feedback, Maintain high service standards, Oversee fleet operations, Ensure vehicle readiness, Manage inventory, Coordinate with service partners, Prepare vehicles for rental, Prepare vehicles for disposal, Ensure vehicle cleanliness, Perform routine vehicle checks, Assist with driving vehicles, Assist with staging vehicles, Maintain accurate inventory records, Maintain service updates records, Maintain customer interaction records, Collaborate across teams, Support daily operations, Support planning", "teamCollaboration" : "Collaborating across teams", "domainKnowledge" : "Rental operations", "domainList" : [ "rental-operations" ], "domainSpecificKnowledge" : [ "Rental operations" ], "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Available for shifts, Available evenings, Available weekends, Available holidays", "qualificationsBasic" : "At least 18 years old, Authorized to work in the U.S, Valid driver's license, Clean driving record", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you a people-first problem solver who thrives in a fast-paced environment? As an Operational Support Associate at SIXT, you’ll be at the center of our rental operations, providing exceptional customer service, supporting fleet logistics, and driving sales performance. You’ll interact with customers face-to-face, manage vehicle readiness and movement, and ensure each rental experience is smooth, efficient, and memorable. With flexible hours, exciting bonus opportunities, room for career growth, and a rate of $20.25 per hour. YOUR ROLE AT SIXT * You deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities * You support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards * You oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal * You ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation * You maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning YOUR SKILLS MATTER * Sales & Communication Skills You are persuasive, confident, and driven by performance-based incentives * Customer Service Focus You bring a strong background in customer service and are passionate about delivering exceptional experiences * Organizational & Technical Skills You manage logistics, scheduling, and documentation with ease, and quickly adapt to internal systems with basic computer proficiency * Team Collaboration You thrive in a team-oriented environment and adjust smoothly to changing business needs * Flexibility You’re available to work a variety of shifts, including evenings, weekends, and holidays * Licensing & Eligibility You are at least 18 years old, authorized to work in the U.S., and hold a valid driver’s license with a clean record WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Operational Support Associate at SIXT. Skills: Customer service, Sales, Fleet operations. Guide customers through vehicle options. Maximize sales opportunities", "postedDate" : "2026-06-15T17:11:26.000", "createdAt" : "2026-06-15T21:38:33.914", "lastUpdated" : "2026-06-16T06:42:34.614", "ingestTimestamp" : "2026-06-15T21:38:33.914", "mongoId" : "6a305001f292fd229ceeba3f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Basic computer proficiency", "Customer service", "Sales", "Fleet operations", "Logistics management", "Scheduling", "Documentation", "Rental operations" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8d9f74d8ee00a097978f", "title" : "Director, Quality Assurance, GCP", "company" : "Xenon Pharmaceuticals", "industry" : "R&D Operations", "salary" : { "min" : 216400.0, "max" : 234900.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Boston", "locations" : [ "Boston" ], "timestamp" : "2026-06-15T08:09:19.942", "fingerprint" : "06bd59d556e5791cebd8f981c6fe98c23f42be4668e5b9d4b8ed5cc7de5b74ae", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/xenon/166325d2-cf3d-4b81-bdb5-e8ee120e7f60/application", "externalId" : "166325d2-cf3d-4b81-bdb5-e8ee120e7f60", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "42.3588336,-71.0578303" } ], "locationText" : "Boston, Massachusetts, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "professionalSkills" : [ "Quality oversight", "Compliance interpretation", "Root cause analysis", "Budget management" ], "hardSkillsList" : [ "GLP auditing", "GCP auditing", "Regulatory inspections", "Quality systems development" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "GLP auditing", "level" : "intermediate" }, { "name" : "GCP auditing", "level" : "intermediate" }, { "name" : "Regulatory inspections", "level" : "intermediate" }, { "name" : "Quality systems development", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Quality Assurance, GCP, GLP", "majorSkillsList" : [ "Quality Assurance", "GCP", "GLP" ], "coreResponsibilities" : "Lead quality oversight of GLP programs, Manage GLP audit program, Develop annual GLP audit plan, Lead quality oversight of early phase clinical programs, Provide GLP/GCP compliance interpretation, Provide GLP/GCP consultation, Provide GLP/GCP training, Provide root cause analysis, Identify critical quality issues, Escalate critical quality issues, Assist with regulatory inspection preparation, Coordinate regulatory inspections, Maintain cross-functional communications, Collaborate on quality principles, Collaborate on regulatory requirements, Ensure compliance with legislation, Ensure compliance with regulations, Develop GLP/GCP objectives, Propose GLP/GCP objectives, Plan budget proposals, Manage approved budgets, Recruit direct reports, Lead direct reports, Direct direct reports, Develop direct reports, Coach direct reports, Evaluate direct reports", "teamCollaboration" : "Cross-functional communications; Internal stakeholders; External stakeholders; Multidisciplinary team", "projectManagementSkills" : [ "Project teams", "Critical milestones", "Timelines", "Budgets" ], "domainKnowledge" : "Neuroscience; Drug discovery; Clinical development; Ion channel biology; Human genetics; Biopharmaceutical industry; GLP regulations; GCP regulations; GVP regulations; Drug development process", "domainList" : [ "neuroscience", "drug-discovery", "clinical-development", "ion-channel-biology", "human-genetics", "biopharmaceutical-industry", "glp-regulations", "gcp-regulations", "gvp-regulations", "drug-development-process" ], "domainSpecificKnowledge" : [ "Neuroscience", "Drug discovery", "Clinical development", "Ion channel biology", "Human genetics", "Biopharmaceutical industry", "GLP regulations", "GCP regulations", "GVP regulations", "Drug development process" ], "communicationSkills" : "Interpersonal skills; Excellent communication; Verbal communication; Written communication", "continuousLearning" : "Training; Learning & Development; Tuition Assistance", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Clinical/non-clinical quality background, 5+ years management experience, GLP/GCP/GVP regulations knowledge, Drug development process understanding, Audit experience, CAPA experience, Risk evaluation experience, Strategic thinking ability, Organizational skills, Project team driving ability, Hands on work willingness, Professional communication, Clear communication, Concise communication, Consistent communication, Independent work ability, Collaborative work ability, People management skills, Mentorship skills, Negotiation skills, Conflict resolution skills", "qualificationsPreferred" : "Experience interacting with regulatory inspectorates", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who We Are: Xenon Pharmaceuticals (NASDAQ:XENE https://www.nasdaq.com/market-activity/stocks/xene) is a neuroscience-focused biopharmaceutical company dedicated to drug discovery, clinical development, and commercialization of life-changing therapeutics for patients in need. We are looking for great people who thrive in a respectful, collaborative, inclusive, and productive culture to join the Xenon team. What We Do: We are advancing an exciting product pipeline https://xenon-pharma.com/pipeline to address indications with high unmet medical need, including epilepsy, depression and pain. Our Phase 3 azetukalner program represents the most advanced, clinically validated potassium channel modulator in late-stage clinical development for multiple indications. In March 2026, we announced positive topline data from our Phase 3 X-TOLE2 study of azetukalner in focal onset seizures (FOS), and we anticipate submitting a New Drug Application to the Food and Drug Administration in the third quarter of 2026. Our Phase 3 epilepsy program also includes a second FOS study, X-TOLE3, which would support regulatory submissions outside the U.S., and the X-ACKT study in primary generalized tonic-clonic seizures, which would support regulatory submissions for an additional epilepsy indication. We also have multiple Phase 3 azetukalner clinical trials underway in major depressive disorder (MDD) and bipolar depression (BPD), based on topline data from our Phase 2 X-NOVA clinical trial. In addition, we are proud of our strong heritage in human genetics, deep understanding of ion channel biology, and expertise in novel chemistries to enable potent, selective ion channel targeting. We continue to advance an early-stage pipeline of novel therapeutic candidates, including Phase 1 studies for XEN1701 (targeting Nav1.7) and XEN1120 (targeting Kv7), which are important pain targets. Backed by a strong balance sheet to support our growth plans, we continue to build a fully integrated, premier neuroscience company with strong discovery, clinical development, corporate, and commercial operations. About the Role: We are seeking a Director, Quality Assurance, GCP/GLP to join our team. We are building our Quality function to support Xenon’s clinical development programs, as well as expand quality initiatives across the company. This person will provide Quality leadership primarily in support of early-stage clinical programs (pre-phase 3) and non-clinical studies. This position will contribute to inspection readiness initiatives and for ensuring compliance within R&D Program. The successful candidate must have a strong clinical/non-clinical quality background, including providing Quality support for study teams, auditing, and inspections. This position must have exceptional interpersonal skills, excellent communication skills, and a collaborative and pragmatic approach to Quality. This position reports to the Executive Director, Quality Assurance, GCP and will be based out of Boston, MA, USA in our Needham office. We will consider remote locations for exceptional candidates. The level of the position will be commensurate with the candidate’s education and industry experience. Hybrid positions require a minimum of two onsite days per week. RESPONSIBILITIES: · Lead and manage quality oversight of the Company’s GLP programs, including the GLP audit program, collaborating with Quality Systems to develop an annual GLP audit plan. · Lead and manage quality oversight of the Company’s early phase clinical programs. · Provide expert GLP/GCP compliance interpretation, consultation, training, root cause analysis, and other supportive services necessary to maintain and improve the quality of the Company’s R&D programs to safeguard study participants’ safety and rights and ensure the quality, integrity, and credibility of data generated. · Identify and escalate critical quality issues appropriately to QA Management. · Assist with the preparation and coordination of regulatory inspections held remotely and onsite at the Company’s offices, clinical trial sites, and contract service provider facilities, as needed. · Maintain respectful, inclusive, and effective cross-functional communications, collaborating with internal and external stakeholders on strategy and implementation of quality principles and regulatory requirements while remaining independent. · Ensure compliance with relevant legislation and regulations. · Develop and propose short- and long-term objectives for the GLP/GCP functions in accordance with overall Company and Quality strategies. · Plan and manage budget proposals and approved budgets in accordance with the Company’s strategic and operating plans and Finance policies. · Recruit, lead, direct, develop, coach and evaluate direct reports, if any, in accordance with the Company’s Human Resource policies and practices · Act in accordance with Company policies, including, for example, the Code of Business Conduct and Ethics and ensure policies are understood and followed by direct reports, if any · Other duties as assigned QUALIFICATIONS: · Bachelor’s degree in a scientific or health field with at least 10 years of GxP QA experience, 8+ years GCP QA, supporting both development and commercial programs in the pharmaceutical or biotechnology industry. · A minimum of 5 years’ management level experience in a pharma or biotech environment. Job level commensurate with years of experience. · Contemporary knowledge of GLP/GCP/GVP regulations, guidelines, current industry trends, standards, and methodologies. · Experience interacting with regulatory inspectorates (e.g., FDA, Health Canada, EMA, MHRA) is desirable. · Sound understanding of all phases of the drug development process and the interdependencies with other functional areas. · Experience in conducting audits, adapting issues into effective CAPAs, and evaluating trends to mitigate risks. · Ability to prioritize work effectively to manage several complex projects in parallel, and successfully achieve critical milestones and expected deliverables within established timelines and budgets. · Must be able to demonstrate strategic thinking, excellent organizational skills and be able to drive project teams forward while having willingness to do hands on work to achieve goals. · Demonstrated ability to interact professionally and communicate clearly, concisely, and consistently both verbally and in writing with internal and external stakeholders. · Proven ability to work independently and collaboratively as part of a multidisciplinary team. · Proficient people management skills including mentorship, negotiation, and conflict resolution. Our Total Rewards program includes base salary, target bonus, and stock options, as well as a full range of benefits including medical, dental, vision, short-& long-term disability, accidental death & dismemberment, and life insurance programs, Employee Assistance Program, travel insurance, and retirement savings programs with company matching contributions. Xenon encourages time to rest and re-charge through vacation, personal days, sick days, and an end-of-year company shutdown. Xenon highly values employee development and has an expanding Training, Learning & Development program, including a Tuition Assistance program for advanced degrees.", "summaryDescription" : "Director, Quality Assurance, GCP at Xenon Pharmaceuticals. Skills: Quality Assurance, GCP, GLP. Lead quality oversight of GLP programs. 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Boston, Massachusetts, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Batch reviews", "Batch release", "Analytical method validation", "Tech transfers", "Quality agreements", "Supplier qualification", "Auditing", "Monitoring", "CGMP compliance", "Data integrity", "Health authority inspections", "Quality system review", "Product review", "CMC document review", "Drug substance manufacture", "Drug product manufacture", "Solid oral dosage", "Finished goods production", "Finished goods distribution" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Batch reviews", "level" : "intermediate" }, { "name" : "Batch release", "level" : "intermediate" }, { "name" : "Analytical method validation", "level" : "intermediate" }, { "name" : "Tech transfers", "level" : "intermediate" }, { "name" : "Quality agreements", "level" : "intermediate" }, { "name" : "Supplier qualification", "level" : "intermediate" }, { "name" : "Auditing", "level" : "intermediate" }, { "name" : "Monitoring", "level" : "intermediate" }, { "name" : "CGMP compliance", "level" : "intermediate" }, { "name" : "Data integrity", "level" : "intermediate" }, { "name" : "Health authority inspections", "level" : "intermediate" }, { "name" : "Quality system review", "level" : "intermediate" }, { "name" : "Product review", "level" : "intermediate" }, { "name" : "CMC document review", "level" : "intermediate" }, { "name" : "Drug substance manufacture", "level" : "intermediate" }, { "name" : "Drug product manufacture", "level" : "intermediate" }, { "name" : "Solid oral dosage", "level" : "intermediate" }, { "name" : "Finished goods production", "level" : "intermediate" }, { "name" : "Finished goods distribution", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality Assurance, GMP, Clinical programs", "majorSkillsList" : [ "Quality Assurance", "GMP", "Clinical programs" ], "coreResponsibilities" : "Manage quality matters for CMO manufacturing, Manage quality matters for CMO testing, Manage quality matters for CMO release, Lead external quality activities, Support external quality activities, Collaborate with internal CMC functions, Align goals for clinical programs, Align objectives for clinical programs, Ensure cGMP compliance, Realize value-added policies, Realize best practices, Author quality documents, Review quality documents, Approve quality documents, Attend CMO meetings, Attend internal CMC team meetings, Provide quality feedback, Collaborate on complex investigations, Support quality system review meetings, Support product review meetings, Provide data for quality metrics, Provide quality reviews for CMC documents, Provide quality reviews for health authority documents, Review data for compliance, Verify data for compliance, Represent Quality on project teams, Represent Quality at Health Authority Inspections, Represent Quality at supplier meetings, Represent Quality at CMO operational meetings, Represent Quality at QA to QA meetings, Promote quality mindset, Promote quality excellence approach, Recruit direct reports, Lead direct reports, Direct direct reports, Develop direct reports, Coach direct reports, Evaluate direct reports", "teamCollaboration" : "R&D Operations group; Internal CMC functions; Cross-functional projects; External advisors; External partners; Project teams; Health Authority Inspections; Suppliers; CMO operational meetings; QA to QA meetings", "domainKnowledge" : "Neuroscience; Biopharmaceutical; Drug discovery; Clinical development; Commercialization; Potassium channel modulator; Human genetics; Ion channel biology; Novel chemistries; Nav1.7; Kv7; Pain targets; Small molecule products; GxP", "domainList" : [ "neuroscience", "biopharmaceutical", "drug-discovery", "clinical-development", "commercialization", "potassium-channel-modulator", "human-genetics", "ion-channel-biology", "novel-chemistries", "nav1-7", "kv7", "pain-targets", "small-molecule-products", "gxp" ], "domainSpecificKnowledge" : [ "Neuroscience", "Biopharmaceutical", "Drug discovery", "Clinical development", "Commercialization", "Potassium channel modulator", "Human genetics", "Ion channel biology", "Novel chemistries", "Nav1.7", "Kv7", "Pain targets", "Small molecule products", "GxP" ], "communicationSkills" : "Proactive communication; Solution-focused communication; Communicate issues", "documentationSkills" : "Quality agreements; Audit reports; Quality systems documents; CMC documents; Health authority documents", "continuousLearning" : "Training, Learning & Development program; Tuition Assistance program", "problemSolvingSkills" : "Troubleshoot; Resolve problems", "qualificationsBasic" : "10+ years GMP quality leadership, Life sciences degree, Small molecule manufacturing experience, Early phase drug development experience, Global GxP expectations knowledge, QP requirements knowledge, Organize and multitask ability, Establish quality system metrics, Establish process indicators, Interpersonal skills, Lead cross functional projects, Work with suppliers and CMOs, Communicate proactively, Communicate solution-focused, Keep management aware, Communicate issues with CMOs, Goal oriented, Troubleshoot and resolve problems, Continuous improvement champion, Work with minimal supervision, Set priorities to meet timelines, Motivate and influence others, Team building skills, Managing skills", "qualificationsPreferred" : "Experience with small virtual company", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who We Are: Xenon Pharmaceuticals (NASDAQ:XENE https://www.nasdaq.com/market-activity/stocks/xene) is a neuroscience-focused biopharmaceutical company dedicated to drug discovery, clinical development, and commercialization of life-changing therapeutics for patients in need. We are looking for great people who thrive in a respectful, collaborative, inclusive, and productive culture to join the Xenon team. What We Do: We are advancing an exciting product pipeline https://xenon-pharma.com/pipeline to address indications with high unmet medical need, including epilepsy, depression and pain. Our Phase 3 azetukalner program represents the most advanced, clinically validated potassium channel modulator in late-stage clinical development for multiple indications. In March 2026, we announced positive topline data from our Phase 3 X-TOLE2 study of azetukalner in focal onset seizures (FOS), and we anticipate submitting a New Drug Application to the Food and Drug Administration in the third quarter of 2026. Our Phase 3 epilepsy program also includes a second FOS study, X-TOLE3, which would support regulatory submissions outside the U.S., and the X-ACKT study in primary generalized tonic-clonic seizures, which would support regulatory submissions for an additional epilepsy indication. We also have multiple Phase 3 azetukalner clinical trials underway in major depressive disorder (MDD) and bipolar depression (BPD), based on topline data from our Phase 2 X-NOVA clinical trial. In addition, we are proud of our strong heritage in human genetics, deep understanding of ion channel biology, and expertise in novel chemistries to enable potent, selective ion channel targeting. We continue to advance an early-stage pipeline of novel therapeutic candidates, including Phase 1 studies for XEN1701 (targeting Nav1.7) and XEN1120 (targeting Kv7), which are important pain targets. Backed by a strong balance sheet to support our growth plans, we continue to build a fully integrated, premier neuroscience company with strong discovery, clinical development, corporate, and commercial operations. We are seeking a Director, Quality Assurance, GMP focusing on clinical programs to join our team. This position will be an integral member of the Quality GMP team as well as a key member of highly collaborative R&D Operations group comprised of Program Management, CMC, Regulatory, Supply Chain and Quality functions. Leveraging an extensive background in quality and manufacturing in all clinical phases will ensure the quality program requirements are met. The successful candidate will have proven leadership ability in a fast-paced and complex environment, and will interact with all levels of internal staff, as well as external advisors and partners. This position reports to the Executive Director, Quality Assurance, GMP and will be based out of Vancouver, BC, Canada or Boston, MA, USA in our Needham office. We will consider other jurisdictions for exceptional candidates. The level of the position will be commensurate with the candidate’s education and industry experience. Relocation and immigration support will be provided, if required. This role is a hybrid position, requiring a minimum of 2 days per week in the office. RESPONSIBILITIES: · Responsible for quality-related matters related to manufacturing, testing and release at a CMO (Contract Manufacturing Organization) focusing on products in the clinical stage of development. · Lead and support activities related to external quality such as, but not limited to, batch reviews and release, analytical method validations, tech transfers, deviations, quality agreements, and supplier qualifications including auditing and monitoring. · Collaborate with internal CMC functions and aligns goals and objectives for clinical phase programs and small molecule products, ensuring cGMP compliance and realization of value-added policies and best practices. · Author and review/approve quality documents including quality agreements, dispositions, Quality systems documents, audit reports, etc.... · Attend CMO and internal CMC team meetings and provide quality feedback supporting Xenon products including collaborations on complex investigations. · Support quality system and product review meetings including providing data for quality metrics (internal and vendor metrics). Provide quality reviews of key CMC and health authority documents. Review and verify data to assure compliance with data integrity. · Represent Quality function on project teams, Health Authority Inspections, suppliers and CMO operational meetings, and QA to QA meetings. · Promote a quality mindset and quality excellence approach throughout the organization. · Recruit, lead, direct, develop, coach and evaluate direct reports, if any, in accordance with the Company’s Human Resource policies and practices. · Act in accordance with Company policies, including, for example, the Code of Business Conduct and Ethics and ensure policies are understood and followed by direct reports, if any. · Some international travel may be required. · Other duties as assigned. QUALIFICATIONS: · Bachelor’s degree in a life sciences discipline, with 10+ years of experience in GMP quality leadership positions. · Strong understanding of small molecule manufacturing including drug substance manufacture, drug product manufacture with direct experience in solid oral dosage and finished goods production and distribution. · Extensive GxP knowledge with early phase drug development experience. · Experience with a small virtual company. · Strong knowledge of global GxP expectations and QP (Qualified Person) requirements. · Ability to effectively organize, multitask, and work in a fast-paced, deadline driven work environment. · Extensive experience establishing key quality system metrics and process indicators to proactively identify and address quality systems or product issues. · Strong interpersonal skills, with experience in leading cross functional projects including a successful track record working with suppliers and CMOs. · Ability to communicate in a proactive and solution-focused manner, including keeping management aware of potential issues. Ability to communicate issues with CMOs. · Goal oriented with the ability to troubleshoot and resolve problems. · Be a champion for continuous improvement in all aspects of total quality management. · Ability to work with minimal supervision, to set priorities to meet timelines, and to motivate and influence others. · Team building and managing skills including recruiting, coaching, counseling, and disciplining. Our Total Rewards program includes base salary, target bonus, and stock options, as well as a full range of benefits including medical, dental, vision, short-& long-term disability, accidental death & dismemberment, and life insurance programs, Employee Assistance Program, travel insurance, and retirement savings programs with company matching contributions. Xenon encourages time to rest and re-charge through vacation, personal days, sick days, and an end-of-year company shutdown. Xenon highly values employee development and has an expanding Training, Learning & Development program, including a Tuition Assistance program for advanced degrees.", "summaryDescription" : "Director, Quality Assurance, GMP at Xenon Pharmaceuticals. Skills: Quality Assurance, GMP, Clinical programs. Manage quality matters for CMO manufacturing. 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Consumer electronics; Mobile applications", "domainList" : [ "emerging-devices", "consumer-electronics", "mobile-applications" ], "domainSpecificKnowledge" : [ "Emerging devices", "Consumer electronics", "Mobile applications" ], "toolProficiency" : [ "Selenium", "Appium" ], "documentationSkills" : "Test plans; Test designs", "problemSolvingSkills" : "Troubleshooting products; Root cause analysis", "qualificationsBasic" : "4+ years of quality assurance engineering experience, Experience in manual testing, Experience in automation testing, Experience scripting or coding, Experience developing high quality test plans, Experience developing test designs, Experience developing test strategies, Experience developing test execution", "qualificationsPreferred" : "Experience with Android, Experience with iOS, Experience with other mobile application development, Experience with other mobile application testing, Experience with at least one automated test framework, Experience with embedded systems, Experience with consumer devices, Experience with mobile apps", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Do you enjoy solving complex problems and troubleshooting products? Are you passionate about developing test strategies, finding and tracking bugs to resolution, and innovating on behalf of customers? Do you want to be a part of a fast-paced, ambiguous environment and contribute to the creation of next generation products? We are looking for an experienced, self-motivated, and detail-oriented QA engineer with a proven ability to deliver results in a fast-paced, complex hardware and software environment. The challenges Quality Assurance Engineers solve at Amazon are big and impact millions of customers, and products around the world. Our path is not always simple, so we are selective about who joins us on this journey. There is a certain kind of person who takes on this role at Amazon – someone who is excited by the idea of creating new products, features, and services from scratch while managing ambiguity and the rapid pace of our company Come chart your own path at Amazon. Key job responsibilities - Develop test strategies, test plans, and automated test cases - Build test infrastructure/environment to support manual and automation test execution - Use technical knowledge to create, execute, and maintain test plans and automation involving one or more product components and/or features - Create and maintain automation scripts, and execute automated test cases. - Debug/Troubleshoot test failures/automation failures and isolate bugs to help developers research the root cause of defects - Perform initial defect triage and root cause analysis, and escalate roadblocks/risks - Improve test mechanisms and best practices About the team The Amazon Emerging Devices Software (EDS) is part of the Amazon Devices team. We design and engineer high-profile consumer electronics, including the best-selling Echo devices. Our portfolio also includes innovative devices like Amazon Echo buds, Echo Frames and Echo Auto. What will you help us create next? Basic Qualifications: - 4+ years of quality assurance engineering experience - Experience in manual testing - Experience in automation testing - Experience scripting or coding - Experience developing high quality test plans, test designs, test strategies, and test execution Preferred Qualifications: - Experience with Android, iOS or other mobile application development or testing - Experience with at least one automated test framework like Selenium or Appium - Experience with embedded systems, consumer devices, or mobile apps Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Quality Assurance Engineer at ADCI. Skills: Quality Assurance, Test automation, Test strategy. Develop test strategies. Develop test plans", "postedDate" : "2026-06-15T00:00:00.000", "createdAt" : "2026-06-15T21:58:00.429", "lastUpdated" : "2026-06-16T07:12:37.557", "ingestTimestamp" : "2026-06-15T21:58:00.429", "mongoId" : "6a30564af292fd229cf26e39", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10449091/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Test automation", "Scripting", "Coding", "Quality Assurance", "Test strategy", "Emerging devices", "Consumer electronics", "Mobile applications", "Selenium", "Appium" ], "skillCount" : 10, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a307110f292fd229cff7b0e", "title" : "Sr Mgr, Quality Assurance", "company" : "Renesas Electronics", "industry" : "Semiconductors", "salary" : { "min" : 165000.0, "max" : 255000.0, "currency" : "MYR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Technology industry in Shah Alam, Malaysia, adjusted for Manager seniority and company size." }, "location" : "Shah Alam, MY", "locations" : [ "Shah Alam", "MY" ], "timestamp" : "2026-06-16T11:27:42.678", "fingerprint" : "21692cb28566f3e499ab01d7e25b113e238e379fa6e47f94157f4f7226f0b150", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/RenesasElectronics/744000132248250-sr-mgr-quality-assurance", "externalId" : "744000132248250", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Shah Alam", "state" : "Selangor", "country" : "Malaysia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "3.0739429,101.5185278" } ], "locationText" : "Shah Alam, Selangor, Malaysia", "employmentType" : "FULL_TIME", "minimumEducation" : "BS", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "remoteFriendly" : false, "rawDescription" : "Renesas is seeking Supplier Quality Senior Manager, responsible to lead a team of supplier quality engineers in establishing and maintaining the quality standards of semiconductor assembly suppliers, ensuring product consistency, and driving continuous improvement through supplier assessments, audits, and corrective action processes. Additional responsibilities include serving as a regional liaison for subcontracted manufacturing operations and component (passives, inductors, substrate etc) suppliers providing support on Quality documentation and implementation of best-known-practices. This role ensures that established manufacturing inspection, sampling and statistical process control procedures are followed and assure compliance to in-house and/or external specifications and standards, such as ISO9001, ISO14001, ISO/TS16949 wherever applicable. Responsibilities: * Liaison between regional suppliers and Renesas * Manage quality excursions and drive for effective root cause solutions and preventive actions * Support process/material change process and site certification and audit activities * Collaborate with suppliers to ensure compliance with quality standards and specifications. * Support assembly processes, with a focus on Cu Clip, surface mount technology (SMT), components and related manufacturing techniques. * Identify quality trends, manage projects & influence teams to drive continuous improvement. * Support best practice or lesson learn initiatives aimed at enhancing supplier quality. * Ability to motivate others, remain focused and organized. Communicate with excellent written/verbal and problem-solving skills. ## Qualifications Minimum Qualification: 1. BS in Electrical Engineering or related field. 2. Minimum 15 years relevant experience in supplier quality management which includes supplier selection, ongoing quality improvement and manufacturing excursion response management. 3. Proven experience in assembly processes, with a focus on Cu Clip, surface mount technology (SMT), components and related manufacturing techniques. 4. Experience in utilization of various problem-solving methodologies (8D, 5-Why and fishbone analyses). 5. Excellent communication and interpersonal skills when working with internal cross functional groups. 6. Familiar with external standards such as ISO9001, ISO14001 and IATF16949 with experience in auditing in manufacturing environment as well as FMEA, Control Plan, SPC and MSA. ## Additional Information Renesas is an embedded semiconductor solution provider driven by its Purpose ‘To Make Our Lives Easier.’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power. With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘To Make Our Lives Easier.’ At Renesas, you can: * Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things. * Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. * Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day. Are you ready to own your success and make your mark? Join Renesas. Let’s Shape the Future together. Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our [Diversity & Inclusion Statement](https://jobs.renesas.com/diversity-and-inclusion).", "summaryDescription" : "Sr Mgr, Quality Assurance at Renesas Electronics", "postedDate" : "2026-06-15T17:05:24.000", "createdAt" : "2026-06-16T01:31:31.450", "lastUpdated" : "2026-06-16T11:27:42.678", "ingestTimestamp" : "2026-06-16T01:31:31.450", "mongoId" : "6a307110f292fd229cff7b0e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cdc8b74d8ee00a0a54b38", "title" : "Quality Assurance Associate - Senior", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Quality Assurance Associate in Pittsburgh, USA, adjusted for seniority and full-time employment." }, "location" : "Pittsburgh, PA", "locations" : [ "Pittsburgh, PA" ], "timestamp" : "2026-06-16T03:19:10.948", "fingerprint" : "04295406ee8642db05ba987f221739d1adfabf8940e04398506ad2d958698fbc", "source" : "jazzhr", "language" : "en", "externalId" : "xSMqesfzYG", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pittsburgh", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.4406968,-80.0025666" } ], "locationText" : "Pittsburgh, Pennsylvania, United States", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : false, "summaryDescription" : "Quality Assurance Associate - Senior", "createdAt" : "2026-06-14T19:51:02.695", "lastUpdated" : "2026-06-16T03:19:10.948", "ingestTimestamp" : "2026-06-14T19:51:02.695", "mongoId" : "6a2cdc8b74d8ee00a0a54b38", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7b8374d8ee00a0949f81", "title" : "Quality Assurance Manager", "company" : "ThermalWorks LLC", "industry" : "Manufacturing", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Quality Assurance in the United States, adjusted for remote work and the manufacturing industry." }, "location" : "Remote - US", "locations" : [ "Remote - US" ], "timestamp" : "2026-06-16T02:28:27.969", "fingerprint" : "8a38d7c246620d98b3d0342e0a93a4c5b4e893dad67d5d0f28b559fa2a855bda", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/li-thermal-works/jobs/4257576009", "externalId" : "4257576009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Hydronic cooling, Chiller platforms, Data center infrastructure, HVAC, Mechanical systems, Controls integration, BASMS platforms", "professionalSkills" : [ "Quality control", "Quality assurance", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Assembly inspection", "Wiring inspection", "Piping inspection", "Commissioning inspection", "Service inspection", "Mechanical system assessment", "Equipment startup assessment" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Assembly inspection", "level" : "intermediate" }, { "name" : "Wiring inspection", "level" : "intermediate" }, { "name" : "Piping inspection", "level" : "intermediate" }, { "name" : "Commissioning inspection", "level" : "intermediate" }, { "name" : "Service inspection", "level" : "intermediate" }, { "name" : "Mechanical system assessment", "level" : "intermediate" }, { "name" : "Equipment startup assessment", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality assurance, Mechanical systems, Data center infrastructure, Factory operations", "majorSkillsList" : [ "Quality assurance", "Mechanical systems", "Data center infrastructure", "Factory operations" ], "coreResponsibilities" : "Conduct factory walkthroughs, Identify quality concerns, Review assembly documentation, Review wiring documentation, Review piping documentation, Review commissioning documentation, Coordinate findings with factory leadership, Flag hold conditions, Document inspection outcomes, Provide written reports, Perform field QA/QC inspections, Verify equipment installation, Verify commissioning work, Verify service work, Assess mechanical system performance, Assess hydronic loop integrity, Assess refrigerant circuit health, Assess controls integration, Assess equipment startup, Coordinate site access, Coordinate scheduling, Generate inspection reports, Document findings, Document nonconformances, Document corrective actions, Track resolution status, Participate in QC meetings, Present findings and trends, Maintain log of open quality items, Track status through closure, Surface recurring field issues, Support development of inspection checklists, Support refinement of MOPs, Support refinement of SOPs, Support refinement of QA/QC documentation standards", "teamCollaboration" : "Factory leadership coordination; Field operations coordination; Tech support interface; Quality and service leadership", "domainKnowledge" : "Hydronic cooling; Chiller platforms; Data center infrastructure; HVAC systems; Mechanical systems; Cooling towers; Controls integration; Critical infrastructure", "domainList" : [ "hydronic-cooling", "chiller-platforms", "data-center-infrastructure", "hvac-systems", "mechanical-systems", "cooling-towers", "controls-integration", "critical-infrastructure" ], "domainSpecificKnowledge" : [ "Hydronic cooling", "Chiller platforms", "Data center infrastructure", "HVAC systems", "Mechanical systems", "Cooling towers", "Controls integration", "Critical infrastructure" ], "toolProficiency" : [ "BASMS platforms" ], "communicationSkills" : "Present findings; Written reports", "documentationSkills" : "Inspection reports; Nonconformance logs; Findings summaries; Quality documentation standards", "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "50-65% travel", "qualificationsBasic" : "7+ years HVAC/mechanical systems experience, QA/QC experience on construction/commissioning/service projects, Read and interpret engineering drawings, Read and interpret submittals, Read and interpret MOPs, Read and interpret SOPs, Read and interpret EAPs, Written documentation skills", "qualificationsPreferred" : "Turbocor centrifugal chiller platforms experience, Dry cooler or adiabatic cooling systems familiarity, Presenting quality findings to management, Instructor-level training background, Technical mentorship background, Review RFIs experience, Review equipment submittals experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Opportunity ThermalWorks LLC is seeking an experienced Quality Assurance Manager to serve as the technical quality authority across our factory operations, customer field sites, and internal quality control function. This is a cross-functional, high-visibility role that sits at the intersection of manufacturing, field service, and quality leadership. The ideal candidate brings deep hands-on experience with mission-critical mechanical systems — particularly hydronic cooling, chiller platforms, and data center infrastructure — combined with the discipline and communication skills to document findings clearly and present them to leadership. This is not a desk role. The person in this seat will be in the factory, in the field, and in the meeting room. This role has a travel requirement of 50-65%. Key Responsibilities Include but are not limited to: Factory Quality (2–3 Visits per Production Cycle) Conduct structured walkthroughs of ThermalWorks manufacturing operations to identify quality concerns before units ship Review assembly, wiring, piping, and commissioning documentation against engineering specifications and approved submittals Coordinate findings with factory leadership and flag hold conditions requiring resolution prior to release Document inspection outcomes and provide written reports to the Director of Quality Field Quality Inspections Perform on-site QA/QC inspections at customer data center locations to verify ThermalWorks equipment installation, commissioning, and service work meets required standards Assess mechanical system performance against design intent including hydronic loop integrity, refrigerant circuit health, controls integration, and equipment startup Coordinate site access and scheduling with field operations leadership Generate structured inspection reports for each site visit, documenting findings, nonconformances, corrective actions required, and status of resolution Quality Control Meetings & Reporting Participate in internal QC meetings as the field and factory intelligence source, presenting findings and trends to quality and service leadership Maintain a running log of open quality items across factory and field, tracking status through closure Collaborate with the tech support group to surface recurring field issues that may indicate systemic quality or design concerns Support the development and refinement of inspection checklists, MOPs, SOPs, and QA/QC documentation standards Director of Quality Primary reporting relationship. Drives QC meeting participation, documentation standards, and quality findings escalation. Field Operations Coordinates site scheduling, field logistics, and alignment with field service teams during on-site inspections. Tech Support Interfaces on technical issue resolution, recurring fault patterns, and field support coverage. Factory Leadership Engages during factory visits for inspection coordination, build quality review, and pre-shipment hold authority. Education and Experience Required 7+ years of hands-on experience with commercial or mission-critical HVAC/mechanical systems including chillers, hydronic loops, cooling towers, and associated controls Demonstrated QA/QC experience on construction, commissioning, or service projects in data center or critical infrastructure environments Ability to read and interpret engineering drawings, submittals, MOPs, SOPs, and EAPs Strong written documentation skills — inspection reports, nonconformance logs, and findings summaries must be clear and actionable Willingness and ability to travel to factory and field sites on a regular basis Proficiency with BAS/BMS platforms for system verification during site inspections Preferred Experience with Turbocor centrifugal chiller platforms Familiarity with dry cooler or adiabatic cooling systems Prior experience presenting quality findings to management-level audiences Background in instructor-level training or technical mentorship Experience reviewing RFIs and equipment submittals This position is structured for a senior technical professional who wants more than a wrench and a work order. You will be the quality intelligence function for ThermalWorks — the person who sees our product built, sees it in the field, and has a seat at the table where quality decisions get made. Your findings carry weight. Your reports go to leadership. Your site visits carry the authority of the Quality Control function. ThermalWorks is a fast-growing manufacturer of adaptive dry cooling systems for hyperscale data center applications, operating within a vertically integrated infrastructure platform. This is a ground-floor opportunity to build a quality function that scales with the business. About Our Parent Company, Endeavour Endeavour is rethinking the infrastructure model for the benefit of all. Instead of relying on big, centralized systems that often leave communities locked into outdated networks, we are building an integrated technology stack using modular components that can be repeated and scaled. Operating as a purpose trust, we create a continual cycle of innovation by investing in breakthrough technologies to build faster, cleaner infrastructure for data, energy, materials, and water. We tackle the industry’s most complex challenges by deploying scalable, modular solutions across the AI ecosystem—including carbon-neutral energy and revolutionary data center cooling. Our team of passionate changemakers is driven by a shared mission to build regenerative systems that give back more than they take. To work at Endeavour is to collaborate with proven experts, cut through the unnecessary to get things done, and know you are making a lasting impact on people and the planet. Position: Quality Assurance Manager Full-Time or Part-Time: Full-Time Reports to: Director of Quality Location: Remote - US Contact: recruiting@endeavourii.com", "summaryDescription" : "Quality Assurance Manager at ThermalWorks LLC. Skills: Quality assurance, Mechanical systems, Data center infrastructure, Factory operations. Conduct factory walkthroughs. Identify quality concerns", "postedDate" : "2026-06-14T20:10:39.497", "createdAt" : "2026-06-14T20:10:39.497", "lastUpdated" : "2026-06-16T02:28:27.969", "ingestTimestamp" : "2026-06-14T20:10:39.497", "mongoId" : "6a2c7b8374d8ee00a0949f81", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Assembly inspection", "Wiring inspection", "Piping inspection", "Commissioning inspection", "Service inspection", "Mechanical system assessment", "Equipment startup assessment", "Leadership", "Quality assurance", "Mechanical systems", "Data center infrastructure", "Factory operations", "Quality control", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Hydronic cooling", "Chiller platforms", "HVAC systems", "Cooling towers", "Controls integration", "Critical infrastructure", "BASMS platforms" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "68e6b1d470f0b99d58d667b8", "title" : "Quality Assurance Engineer", "company" : "Amazon Soluciones de Consumo Mexico S.A. de C.V. - T04", "industry" : "Systems, Quality, Security Engineering, Systems Quality, entertainment", "salary" : { "min" : 575000.0, "max" : 920000.0, "currency" : "MXN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Quality Assurance Engineer in Mexico City, Mexico, adjusted for the technology industry and senior experience level." }, "location" : "Mexico City, Mexico City, MEX", "locations" : [ "Mexico City, Mexico City, MEX" ], "timestamp" : "2026-06-16T00:43:24.203", "fingerprint" : "3c1d45f9dfabbc66858315c80026b258174aa44275e56175a17eeaf45315b0b8", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3104289/apply", "externalId" : "ebff4177-6e76-4461-8037-c7d59d7bfa81", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Mexico City", "state" : "Mexico City", "country" : "Mexico", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "19.4326296,-99.1331785" } ], "locationText" : "Mexico City, Mexico City, Mexico", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Voice, Mobile", "coreResponsibilities" : "Understand ecosystem elements, Develop QA approaches, Develop and execute manual tests, Develop and execute automated tests, Execute test cases, Find bugs, Isolate bugs, Document bugs, Regress bugs, Track bugs, Interpret testing results, Report testing results, Evaluate product functionality, Create test strategies, Create test cases", "teamCollaboration" : "Software Development Engineers; Quality engineering team; Agile team", "domainKnowledge" : "Voice Experience; Mobile Experience; Music and culture", "domainList" : [ "voice-experience", "mobile-experience", "music-and-culture" ], "domainSpecificKnowledge" : [ "Voice Experience", "Mobile Experience", "Music and culture" ], "innovationCreativity" : "Innovating for customers", "qualificationsBasic" : "4+ years quality assurance engineering experience, Experience in automation testing, Experience in manual testing, Experience as QA lead", "qualificationsPreferred" : "Experience with Selenium or Appium, Experience in gathering test requirements, Defining quality metrics", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. We believe that Amazon Music on Alexa is the best voice-enabled music experience in the world. It is Day 1 in the world of voice-enabled devices and we're looking for great leaders to help us make it even better. Key job responsibilities - Understanding how all elements of the Voice and mobile Experience ecosystem work together and developing QA approaches that fit the overall strategy; - Develop and execute manual & automated tests and test plans; - Efficiently execute test cases across all functional areas of our products; - Finding, isolate, document, regress, and track bugs through resolution; - Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process; - Work with Software Development Engineers to understand the overall technical architecture and how each feature is implemented; - Ensure the highest quality product delivery, working with a team of quality engineering professionals; - Evaluate product functionality and create test strategies and test cases to assess product quality. About the team As the QAE on the Amazon Music Free Prime and Spoken Word QA Team, you will be responsible for leading the effort to invent and improve the ways that customers can ask for what they want to hear in Amazon Music Unlimited, Prime Music or Ad-supported Free Tier. You will lead the efforts to ensure that the Quality of the Amazon Music Experience is the best. The ideal candidate is interested in being part of an agile team, passionate about innovating for customers, and has a demonstrable track record of success in delivering new features and products. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. You should be a person that pays close attention to details and is driven to deliver solutions that delight customers. Basic Qualifications: - 4+ years of quality assurance engineering experience - Experience in automation testing - Experience in manual testing - Experience as QA lead on medium to large sized projects Preferred Qualifications: - Experience with at least one automated test framework like Selenium or Appium - Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Quality Assurance Engineer at Amazon Soluciones de Consumo Mexico S.A. de C.V. - T04. Understand ecosystem elements. Develop QA approaches", "postedDate" : "2026-06-14T19:50:35.545", "createdAt" : "2026-06-14T19:50:35.545", "lastUpdated" : "2026-06-16T00:43:24.203", "ingestTimestamp" : "2026-06-14T19:50:35.545", "mongoId" : "68e6b1d470f0b99d58d667b8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3104289/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Voice Experience", "Mobile Experience", "Music and culture" ], "skillCount" : 3, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0a7ee21663d49372d02c29", "title" : "Associate Director – Quality Assurance - Operational Readiness", "company" : "Lilly", "industry" : "healthcare", "salary" : { "min" : 123000.0, "max" : 180400.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "US, Houston TX", "locations" : [ "US, Houston TX", "United States of America" ], "timestamp" : "2026-05-18T06:52:09.383", "fingerprint" : "5708dcd3ffe34cd4fc2c97e24b86196a5fb02f6edf75d8848c1f53e3116a002d", "source" : "workday", "language" : "en", "applyUrl" : "https://lilly.wd5.myworkdayjobs.com/LLY/job/US-Houston-TX/Associate-Director---Quality-Assurance---Operational-Readiness_R-101293", "externalId" : "R-101293", "industryFunction" : { }, "locationPoint" : "61.63028,-149.81806", "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor’s degree in a scientific, engineering, or related discipline", "experienceMinYears" : 8, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "process management", "cross-functional coordination", "vendor/stakeholder management", "operational metrics", "resource planning", "continuous improvement", "quality readiness strategy", "GMP compliance", "inspection readiness", "regulatory approval", "quality systems establishment", "risk identification and mitigation", "execution readiness", "performance monitoring", "capability building", "knowledge transfer" ], "hardSkillsList" : [ "GMP regulations", "inspection readiness", "validation", "quality systems", "aseptic manufacturing", "utilities", "equipment qualification", "data integrity principles" ], "softSkillsList" : [ "collaborative leadership style", "ability to balance compliance, speed, and business needs" ], "hardSkills" : [ { "name" : "GMP regulations", "level" : "intermediate" }, { "name" : "inspection readiness", "level" : "intermediate" }, { "name" : "validation", "level" : "intermediate" }, { "name" : "quality systems", "level" : "intermediate" }, { "name" : "aseptic manufacturing", "level" : "intermediate" }, { "name" : "utilities", "level" : "intermediate" }, { "name" : "equipment qualification", "level" : "intermediate" }, { "name" : "data integrity principles", "level" : "intermediate" } ], "softSkills" : [ { "name" : "collaborative leadership style" }, { "name" : "ability to balance compliance, speed, and business needs" } ], "majorSkills" : "Quality Assurance, Operational Readiness, GMP compliance, site startups, regulatory approval", "majorSkillsList" : [ "Quality Assurance", "Operational Readiness", "GMP compliance", "site startups", "regulatory approval" ], "coreResponsibilities" : "ensuring quality readiness of the Houston site as it transitions from project phase to GMP operations, provides end-to-end quality leadership to ensure that facilities, utilities, equipment, systems, processes, and teams are inspection-ready, compliant, and capable of sustained GMP execution at startup and beyond, Define and drive the site Quality Operational Readiness strategy to ensure GMP compliance, inspection readiness, and successful regulatory approval, Ensure quality requirements are embedded into design, qualification, validation, and startup activities, Partner with other stakeholders within and outside the quality team, to the establish and execute the site Quality Management Systems (e. g. , deviations, change control, document management, training) to support initial licensure and sustainable operations, Identify, assess, and mitigate quality and compliance risks through structured risk assessments, readiness reviews, and escalation mechanisms, Ensure timely resolution of gaps impacting startup or regulatory commitments, Define readiness metrics, dashboards, and governance routines to track progress and ensure accountability, Drive disciplined execution of quality deliverables across all startup phases, Support building and developing the site Quality organization through effective staffing, training, coaching, and knowledge transfer, Foster a “Safety First & Quality Always” mindset from project phase through commercial operations", "teamCollaboration" : "Partner with Project Management, Engineering, Operations, TSMS, Regulatory, and Global Quality to align quality readiness activities with project milestones and startup timelines; Act as the primary quality interface for site readiness governance; Partner with other stakeholders within and outside the quality team", "projectManagementSkills" : [ "site startups", "major expansions", "large capital projects", "project milestones", "startup timelines" ], "domainKnowledge" : "regulated GMP environments (Pharma, Biotech, or Medical Devices); GMP regulations; aseptic manufacturing; utilities; equipment qualification; data integrity principles", "domainList" : [ "regulated-gmp-environments-pharma", "biotech", "or-medical-devices", "gmp-regulations", "aseptic-manufacturing", "utilities", "equipment-qualification", "data-integrity-principles" ], "domainSpecificKnowledge" : [ "regulated GMP environments (Pharma, Biotech, or Medical Devices)", "GMP regulations", "aseptic manufacturing", "utilities", "equipment qualification", "data integrity principles" ], "communicationSkills" : "Excellent communication and stakeholder management skills; ability to influence across functions and levels", "documentationSkills" : "document management", "problemSolvingSkills" : "risk-based decision making; risk identification and mitigation; make risk-based quality decisions under time pressure", "qualificationsBasic" : "Bachelor’s degree in a scientific, engineering, or related discipline, 8+ years of experience in Quality within regulated GMP environments (Pharma, Biotech, or Medical Devices), Demonstrated experience supporting site startups, major expansions, or large capital projects from a Quality perspective, working knowledge of GMP regulations, inspection readiness, validation, and quality systems", "qualificationsPreferred" : "Prior experience in greenfield or brownfield manufacturing startups, Experience working with regulatory submissions, approvals, and pre-approval inspections, understanding of aseptic manufacturing, utilities, equipment qualification, and data integrity principles (preferred for parenteral facilities), Proven ability to lead through ambiguity, manage competing priorities, and make risk-based quality decisions under time pressure, Excellent communication and stakeholder management skills, with the ability to influence across functions and levels, Collaborative leadership style with the ability to balance compliance, speed, and business needs", "remoteFriendly" : false, "rawDescription" : "At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. The Associate Director – Quality Assurance - Operational Readiness is a key site quality leader responsible for ensuring quality readiness of the Houston site as it transitions from project phase to GMP operations. This role provides end-to-end quality leadership to ensure that facilities, utilities, equipment, systems, processes, and teams are inspection-ready, compliant, and capable of sustained GMP execution at startup and beyond. The role partners closely with Project, Engineering, Operations, TSMS, Regulatory, and Global Quality to embed quality into design, qualification, operational readiness, and execution. The Quality Operational Readiness Lead drives risk-based decision making, governance, and alignment to ensure startup activities meet regulatory, quality, and patient safety expectations while supporting on-time delivery. **Key Responsibilities** **Quality Readiness Strategy** Define and drive the site Quality Operational Readiness strategy to ensure GMP compliance, inspection readiness, and successful regulatory approval. Ensure quality requirements are embedded into design, qualification, validation, and startup activities. **Cross-Functional Alignment** Partner with Project Management, Engineering, Operations, TSMS, Regulatory, and Global Quality to align quality readiness activities with project milestones and startup timelines. Act as the primary quality interface for site readiness governance. **Quality Systems Establishment** Partner with other stakeholders within and outside the quality team, to the establish and execute the site Quality Management Systems (e.g., deviations, change control, document management, training) to support initial licensure and sustainable operations. **Risk Identification and Mitigation** Identify, assess, and mitigate quality and compliance risks through structured risk assessments, readiness reviews, and escalation mechanisms. Ensure timely resolution of gaps impacting startup or regulatory commitments. **Execution Readiness & Performance Monitoring** Define readiness metrics, dashboards, and governance routines to track progress and ensure accountability. Drive disciplined execution of quality deliverables across all startup phases. **Capability Building & Leadership** Support building and developing the site Quality organization through effective staffing, training, coaching, and knowledge transfer. Foster a strong “Safety First & Quality Always” mindset from project phase through commercial operations. **Requirements** * Bachelor’s degree in a scientific, engineering, or related discipline. * 8+ years of experience in Quality within regulated GMP environments (Pharma, Biotech, or Medical Devices). * Demonstrated experience supporting site startups, major expansions, or large capital projects from a Quality perspective. * Strong working knowledge of GMP regulations, inspection readiness, validation, and quality systems. **Additional Preferences** * Prior experience in greenfield or brownfield manufacturing startups. * Experience working with regulatory submissions, approvals, and pre-approval inspections. * Strong understanding of aseptic manufacturing, utilities, equipment qualification, and data integrity principles (preferred for parenteral facilities). * Proven ability to lead through ambiguity, manage competing priorities, and make risk-based quality decisions under time pressure. * Excellent communication and stakeholder management skills, with the ability to influence across functions and levels. * Collaborative leadership style with the ability to balance compliance, speed, and business needs. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ([https://careers.lilly.com/us/en/workplace-accommodation](https://careers.lilly.com/us/en/workplace-accommodation)) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $123,000 - $180,400 ### Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly", "summaryDescription" : "Associate Director – Quality Assurance - Operational Readiness at Lilly. Skills: Quality Assurance, Operational Readiness, GMP compliance, site startups, regulatory approval. ensuring quality readiness of the Houston site as it transitions from project phase to GMP operations. provides end-to-end quality leadership to ensure that facilities, utilities, equipment, systems, processes, and teams are inspection-ready, compliant, and capable of sustained GMP execution at startup and beyond", "postedDate" : "2026-05-06T05:57:08.607", "createdAt" : "2026-05-18T05:57:08.585", "lastUpdated" : "2026-05-18T06:52:09.383", "ingestTimestamp" : "2026-05-18T05:57:08.585", "mongoId" : "6a0a7ee21663d49372d02c29", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://lilly.wd5.myworkdayjobs.com/LLY/job/US-Houston-TX/Associate-Director---Quality-Assurance---Operational-Readiness_R-101293", "salaryAnnualMin" : 123000, "salaryAnnualMax" : 180400, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "GMP regulations", "inspection readiness", "validation", "quality systems", "aseptic manufacturing", "utilities", "equipment qualification", "data integrity principles", "collaborative leadership style", "ability to balance compliance, speed, and business needs", "Quality Assurance", "Operational Readiness", "GMP compliance", "site startups", "regulatory approval", "process management", "cross-functional coordination", "vendor/stakeholder management", "operational metrics", "resource planning", "continuous improvement", "quality readiness strategy", "quality systems establishment", "risk identification and mitigation", "execution readiness", "performance monitoring", "capability building", "knowledge transfer", "major expansions", "large capital projects", "project milestones", "startup timelines", "regulated GMP environments (Pharma, Biotech, or Medical Devices)" ], "skillCount" : 33, "jobCategory" : "engineering", "seniorityLevel" : "executive", "dataQualityScore" : 1.0, "daysOld" : 12, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "healthcare" }, { "id" : "6a2c79a074d8ee00a09420be", "title" : "Quality Assurance Lead", "company" : "Wedgewood Pharmacy", "salary" : { "min" : 55000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Albany, OH", "locations" : [ "Albany", "OH" ], "timestamp" : "2026-06-16T03:26:11.090", "fingerprint" : "d5f6085f8b32afcf90f736938fbf2c3a25fd23c6e19946c5c892690dda1cc2f1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/wedgewoodpharmacy/jobs/4284336009", "externalId" : "4284336009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Albany", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.2275735,-82.2023695" } ], "locationText" : "Albany, Ohio, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "remoteFriendly" : false, "rawDescription" : "At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care. Every role in our organization contributes to helping pets live healthier, happier lives. We are a team driven by purpose, quality, and a shared commitment to animal health. We are seeking a Quality Assurance Lead to join our team in Albany, Ohio. This position reports to the Quality Assurance Manager. You will be primarily responsible for the environmental monitoring program, document control management, and training. Experience in Environmental Monitoring; specifically, performing or overseen: Viable Air Sampling, Non-Viable Particulate Monitoring, Surface Monitoring, Personnel Monitoring, Trend Analysis, Excursion Investigations (OOS) and Environmental Monitoring Reporting . Experience with Quality Systems, Including: Change Control, Deviations, CAPAs, Document Control, Training Systems, Risk Assessments and Internal audits. Prefer Regulatory experience: FDA 21 CFR 210, 211, 21 CFR Part 11, FDA Aseptic Processing Guidance, USP , USP , 503B Outsourcing Facility Guidance The Basics Location: Albany, Ohio Job Type: Regular Full-Time Schedule: Monday–Friday, 6:00 AM–2:30 PM Compensation: $55,000 - $65,000 How You’ll Make an Impact Actively seek to resolve any concerns while adhering to the company policy and standards of behavior QA lead is responsible for leading his/her team. This often involves resolving conflicts between individual team members or even between different teams. QA lead will also mentor his/her team and motivate them during both the stressful times and the slow times on the job. QA lead will define strategies to ensure the product being released is up to industry and company standards. QA lead creates plans, including individual phases, and ensure the team meets the deadlines set forth in those plans. In order to maintain deadlines, QA lead will also evaluate the team throughout to identify areas where improvement can be made. Will support compliance with the appropriate internal and external regulatory requirements and maintain awareness of the overall regulatory landscape. Will be responsible for compiling and reporting monthly metrics related to quality systems. Provides expertise and guidance in interpreting policies, regulatory and/or governmental regulations and facilitates uniform standards worldwide and enables best practice sharing, thereby fostering the achievement of company’s mission globally. Will liaise and communicate with Quality assurance, Quality control, Validation department in regard to any changes or improvements in QMS or regular day to day duties. Take part in internal audit as well as any risk assessment. QA lead identifies risk and creates plans to mitigate it. QA leads also hold regular team meetings to identify new risks and create new mitigation plans on the fly. Leads also encourage their team members to do the same. What We're Looking For Bachelor’s degree in Microbiology, Biology, Chemistry, Biochemistry, Pharmaceutical Sciences, Engineering, Animal Sciences, or related scientific discipline Minimum 3-5 years of experience in FDA-regulated pharmaceutical, medical device, biologics, sterile compounding, or other cGMP-regulated environments Experience in Animal Science or food industry is highly desirable Strong knowledge of quality systems (Quality Planning, Management Review, Internal Audit, CAPA, Document Controls, etc.) Experience analyzing company needs and ability to effectively organize and manage multiple company initiatives and encourage coworkers to do the same Proficient using Microsoft Suite and other data entry software Strong understanding of business goals and standards for customer service Extensive knowledge of management strategies and practical application in the workplace What You’ll Love About Wedgewood Competitive compensation and benefits Opportunities for growth and career development A supportive, team-first culture where your work matters The ability to make a real impact on animal health every day Pay Range $55,000—$65,000 USD Why We Do What We Do At Wedgewood Pharmacy, your work has purpose. Every prescription you help prepare, support, or deliver contributes to improving the health and well-being of animals. We are passionate about what we do and proud to build a workplace where people feel supported, included, and valued. Our Commitment to Inclusion Wedgewood Pharmacy is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive.", "summaryDescription" : "Quality Assurance Lead at Wedgewood Pharmacy", "postedDate" : "2026-06-14T21:47:33.023", "createdAt" : "2026-06-14T21:47:33.023", "lastUpdated" : "2026-06-16T03:26:11.090", "ingestTimestamp" : "2026-06-14T21:47:33.023", "mongoId" : "6a2c79a074d8ee00a09420be", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 65000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Pharma", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6afa74d8ee00a090f9e3", "title" : "Quality Assurance Coordinator", "company" : "Revance", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Quality Assurance Coordinator in Johnson City, United States, adjusted for the pharmaceutical industry and company size." }, "location" : "Johnson City - Plant", "locations" : [ "Johnson City - Plant" ], "timestamp" : "2026-06-16T05:23:55.562", "fingerprint" : "8919bb70d5add7c446cf8051b45f63d8e5ef40ee97051f5a77b706fcbf5d532f", "source" : "greenhouse", "language" : "en", "applyUrl" : "http://www.revance.com/careers/job-listings/?gh_jid=8589464002", "externalId" : "8589464002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Johnson City", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.1157038,-75.9587873" } ], "locationText" : "Johnson City, New York, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "experienceMaxYears" : 4, "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Operational metrics", "Continuous improvement" ], "hardSkills" : [ { "name" : "Operational metrics", "level" : "intermediate" }, { "name" : "Continuous improvement", "level" : "intermediate" } ], "majorSkills" : "Process management, Cross-functional coordination, Operational metrics", "majorSkillsList" : [ "Process management", "Cross-functional coordination", "Operational metrics" ], "coreResponsibilities" : "Manage operational processes, Coordinate cross-functional teams, Oversee vendor relationships, Track operational metrics, Plan and allocate resources, Identify and implement process improvements, Support continuous improvement initiatives, Facilitate communication between departments", "teamCollaboration" : "Cross-functional teams; Stakeholder engagement", "projectManagementSkills" : [ "Project management" ], "qualificationsBasic" : "1+ years of experience in an operational role, Experience with process improvement methodologies, Experience managing projects, Experience with cross-functional teams", "qualificationsPreferred" : "Experience in a fast-paced environment, Experience with vendor management, Experience with operational metrics and reporting", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Summary: The QA Coordinator – Investigations & CAPA supports site Quality Systems by executing and managing deviations, and CAPAs, compliance with FDA 21 CFR 210/211/11 and ICH Q10. This role drives timely, thorough investigations, applies root cause analysis, ensures effective CAPA implementation, Effectiveness and maintains inspection-ready documentation to uphold product quality and data integrity Reporting to: QA Supervisor Location: Plant Hours: Monday - Friday: 8:00am - 4:30pm Responsibilities/Essential Duties: Investigations and CAPA Management Leads or supports investigations for deviations, OOS/OOT events, nonconformances, and complaints to ensure timely, complete, and compliant documentation per 21 CFR 211.192 and ICH Q9/Q10. Performs structured Root Cause Analysis (5-Why, Fishbone, FMEA) to identify true root causes and prevent recurrence. Develops and manages Corrective and Preventive Actions (CAPAs) that are specific, measurable, and linked to verified root causes, ensuring implementation, verification, and documented effectiveness within defined timelines. Analyzes and trends investigation and CAPA data to identify systemic issues, recommends process or procedural improvements, and reports performance metrics to Quality leadership. Ensures all records meet ALCOA+ data-integrity standards and are inspection-ready. Promotes a culture of investigative rigor, continuous improvement, and accountability across Manufacturing, QC, and Engineering functions. Qualifications: Education & Experience Bachelor’s degree in Life Sciences, Engineering, or related technical field required. Minimum 1-4 years of Quality Assurance experience in a cGMP-regulated pharmaceutical, OTC, or medical device environment. Demonstrated expertise in managing deviations and CAPAs, Experience with FDA inspections and supporting regulatory audits is highly preferred. Technical Skills In-depth knowledge of 21 CFR Parts 210, 211, 11, ICH Q7–Q10, and relevant USP chapters. Proficiency in root cause analysis tools and Six Sigma methodologies. Experience using electronic Quality Management Systems (eQMS) such as MasterControl, Veeva, or ETQ Reliance. Familiarity with data integrity requirements and ALCOA+ compliance. Key Competencies Investigative Rigor: Executes high-quality, inspection-ready investigations with accurate root cause identification. CAPA Execution: Ensures timely, effective, and risk-based corrective actions. Compliance Stewardship: Upholds data integrity and documentation standards across all QA systems. Collaboration: Works effectively across departments to align investigation outcomes with operational needs. Accountability: Tracks and deliveries on commitments with minimal supervision. Working Conditions: Primarily office-based with routine interaction in manufacturing and laboratory environments. May require off-shift or weekend support during audits, investigations, or operational escalations. Occasional travel may be required for training or supplier quality support Company Summary: Crown is a proud member of the Revance Portfolio of skincare offerings. Revance is a fast-growing global aesthetics and skincare company focused on providing innovative aesthetics and market-leading skincare offerings throughout every stage of life. With a differentiated portfolio of products spanning 60 countries, Revance meets the evolving needs of patients and consumers worldwide through continued innovation and commercialization of new products and treatments. What Revance invests in you: Competitive Compensation including base salary and annual performance bonus Paid time off, holidays, and floating holidays that can be used for whatever you choose Generous healthcare benefits, Employer HSA match, 401k match, wellness discounts and much more This section of the job description is required by the American with Disability Act (ADA). The ADA requires that job descriptions reflect the physical and mental demands required to effectively perform the essential duties of the job. The ADA prohibits employers from discriminating against a “qualified individual with a disability” in all aspects of the employment relationship. A “qualified individual with a disability” is “an individual who meets the education, experience, skill, and other job-related requirements of a position held or desired, and who, with reasonable accommodation, can perform the essential functions of a specified job.” Revance is an Equal Opportunity employer. All qualified applicants will receive consideration for employment based on merit, without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.", "summaryDescription" : "Quality Assurance Coordinator at Revance. Skills: Process management, Cross-functional coordination, Operational metrics. Manage operational processes. Coordinate cross-functional teams", "postedDate" : "2026-06-14T20:06:34.599", "createdAt" : "2026-06-14T20:06:34.599", "lastUpdated" : "2026-06-16T05:23:55.562", "ingestTimestamp" : "2026-06-14T20:06:34.599", "mongoId" : "6a2c6afa74d8ee00a090f9e3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Operational metrics", "Continuous improvement", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Project management" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Pharma", "llmIndustryConfidence" : 0.95 }, { "id" : "68e6b1d670f0b99d58d668e0", "title" : "Field Quality Assurance", "company" : "Amazon Japan G. K.", "industry" : "Administrative Support, Fulfillment Center, Logistics", "salary" : { "min" : 306000.0, "currency" : "JPY", "frequency" : "yearly", "is_estimated" : false }, "location" : "Tokyo, JPN", "locations" : [ "Tokyo, JPN" ], "certifications" : [ "Valid driver's license" ], "timestamp" : "2026-06-16T02:23:05.709", "fingerprint" : "71fbb959d202d9c3d46155faa3487849009495c8dcc56197a767dc2136da5ae1", "source" : "amazon", "language" : "ja", "applyUrl" : "https://account.amazon.com/jobs/3103880/apply", "externalId" : "978e985c-a278-46d5-8563-78f1bae1d85e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tokyo", "country" : "Japan", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "35.6768601,139.7638947" } ], "locationText" : "Tokyo, Japan", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "professionalSkills" : [ "Data analysis", "Process improvement" ], "hardSkillsList" : [ "Data analysis", "GPS data analysis", "Map data analysis" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "GPS data analysis", "level" : "intermediate" }, { "name" : "Map data analysis", "level" : "intermediate" } ], "majorSkills" : "Delivery quality, Delivery efficiency, Data analysis", "majorSkillsList" : [ "Delivery quality", "Delivery efficiency", "Data analysis" ], "coreResponsibilities" : "Analyze delivery data, Analyze map data, Analyze GPS data, Verify delivery data, Update delivery data, Identify delivery obstacles, Reflect data in delivery system, Analyze effectiveness of reflected data, Improve delivery efficiency, Coordinate with other teams, Investigate delivery location issues, Contact building managers, Investigate delivery locations, Update delivery location data, Execute actions with stakeholders, Analyze delivery location data, Provide delivery data analysis, Gather delivery system issues, Plan or promote safety projects, Plan or promote quality projects, Plan or promote efficiency projects, Promote operational standardization, Perform related duties", "teamCollaboration" : "Global teams; Other teams; Internal stakeholders", "projectManagementSkills" : [ "Continuous improvement" ], "domainKnowledge" : "Delivery logistics; Last mile delivery", "domainList" : [ "delivery-logistics", "last-mile-delivery" ], "domainSpecificKnowledge" : [ "Delivery logistics", "Last mile delivery" ], "innovationCreativity" : "Gather improvement ideas", "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "Potential use of automobile, Potential business travel nationwide, Potential overnight business travel", "outcomesObjectives" : "Improve delivery quality; Improve delivery efficiency; Deliver smiles to customers", "qualificationsBasic" : "1+ years professional experience, Basic PC skills (Word, PowerPoint), Intermediate Excel skills (VLOOKUP, Pivot), Business-level Japanese proficiency", "qualificationsPreferred" : "Valid driver's license, Business-level English proficiency, Ability to extract and analyze root causes, Balance quality and customer experience, Excellent multitasking ability, Ability to coordinate and execute tasks, Experience leading staff or teams, Positive attitude towards inclusive culture", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "※このポジションの勤務地は、東京の品川オフィスです。アマゾンジャパンでは、自社管理する配達拠点Amazon Logistics (AMZL)で、配達対象地域の配達品質・配達効率向上のために、配達データの分析や改善活動を行うフィールドクオリティーアシュアランス（FQA）を募集しています。FQAの主な業務は、オンラインで配達データおよび地図データ・GPSと実地住所情報の照合やオフィスなどの配達可能日時の確認をし、また配達困難箇所である現地に直接訪問のうえ配達の障害となっている原因を特定し、Amazonの配達システムに取得したデータを反映します。また、FQAは反映したデータが実際の配達に効果が出ているかを分析し他チームのメンバーと協力して、配達拠点からお客様へより効率的な配達ができるように業務改善をして頂きます。 FQAは日本のみならず、グローバルチームとコミュニケーションを取りながら多様性、スピード感をもって改善活動を進めていきます。また、FQA teamではOpenな環境で、皆さんから改善のアイディアを集め、実行していくことで、お客様にさらなる笑顔を届けていきます。データの分析を通した、業務改善経験を活かしていただけるポジションです。【業務】 - 配達データと配達実績からのGPS誤差やカスタマー情報の確認及び更新 - オンラインツールを用いた、データの確認と更新 - 配達困難箇所に訪問し、建物管理者とコンタクトを取り宅配ロッカーなどの配達場所や配達ルール等の調査及びデータの更新（自動車を使用し現地調査をしていただく可能性もございます） - 各ステークホルダーと連携しアクションを実行する - 配達困難箇所のデータ分析 - 配達データの分析を行い、社内関係者へ提供 - 配達システムにおける配達問題の情報の吸い上げ - 安全・品質・作業効率の向上に向けたプロジェクトの立案或いは推進 - 業務標準化の推進 - 宿泊を伴う全国への出張が発生する可能性有 - その他関連業務を行う本ポジションはFlex time勤務となっており、多様な働き方ができる環境です。 ※本ポジションの所属部門等に関する詳細は、下記リンク先をご参照ください。・所属部門:ラストマイル(AMZL) ・職種:その他・勤務地:Tokyo Office ※Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/disability/jp オペレーション部門のDEIの取り組み（Japanese Only） Basic Qualifications: - 社会人経験1年以上 - 基本PCスキル（Word, Power Point） - エクセルスキル中級以上（VLOOKUP、ピボットは必須） - ビジネスレベル以上の日本語力 Preferred Qualifications: - 普通自動車第一種運転免許を保持し、業務に応じて自動車の使用ができること - ビジネスレベルの英語力 - 課題発見時にあらゆる側面から要因を抽出・分析して問題を解決事ができる能力 - オペレーションのクオリティ、カスタマーエクスペリエンスのバランスを保ちながら、迅速な判断ができること - マルチタスクに優れ、効率的に業務を遂行できる能力 - 職場の優先度を考慮し、担当者と調整して実行していける調整能力 - 業界を問わず、スタッフの指導やチームリーダーの経験 - インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること【給与情報】月額基本給 306,000 円以上（年俸を12分割支給）時間外労働手当、深夜勤務手当、法定休日勤務手当分は労働時間に応じて支給される。 ※能力、資格、経歴、経験等を考慮し、面接後に最終決定　 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Field Quality Assurance at Amazon Japan G. K.. Skills: Delivery quality, Delivery efficiency, Data analysis. Analyze delivery data. Analyze map data", "postedDate" : "2026-06-14T19:51:15.051", "createdAt" : "2026-06-14T19:51:15.051", "lastUpdated" : "2026-06-16T02:23:05.709", "ingestTimestamp" : "2026-06-14T19:51:15.051", "mongoId" : "68e6b1d670f0b99d58d668e0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3103880/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data analysis", "GPS data analysis", "Map data analysis", "Delivery quality", "Delivery efficiency", "Process improvement", "Continuous improvement", "Delivery logistics", "Last mile delivery", "Valid driver's license" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5e6674d8ee00a08e3c18", "title" : "Associate Director, GCP Quality Assurance", "company" : "Beeline Medicines", "industry" : "Biotechnology", "salary" : { "min" : 165750.0, "max" : 214500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Boston, Massachusetts, United States", "locations" : [ "Boston", "Massachusetts", "United States" ], "timestamp" : "2026-06-15T00:40:10.939", "fingerprint" : "723bba1a04c8812faf8583095edd58f8813f67215217c751bd6114e9a81b2d26", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/beelinemedicines/jobs/4266719009", "externalId" : "4266719009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "42.3588336,-71.0578303" } ], "locationText" : "Boston, Massachusetts, United States", "experienceMinYears" : 7, "experienceLevel" : "Director", "professionalSkills" : [ "Quality Assurance", "Clinical Quality", "GCP Quality Assurance", "Clinical development", "Regulatory Affairs", "Pharmacovigilance", "Data Management", "Vendor oversight", "Risk-based quality management", "Inspection readiness" ], "hardSkillsList" : [ "GCP regulations", "Clinical trial oversight", "Regulatory inspections", "Audits", "Vendor oversight", "Risk management" ], "softSkillsList" : [ "Cross-functional collaboration", "Transparent dialogue", "Solution-oriented dialogue" ], "hardSkills" : [ { "name" : "GCP regulations", "level" : "intermediate" }, { "name" : "Clinical trial oversight", "level" : "intermediate" }, { "name" : "Regulatory inspections", "level" : "intermediate" }, { "name" : "Audits", "level" : "intermediate" }, { "name" : "Vendor oversight", "level" : "intermediate" }, { "name" : "Risk management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Cross-functional collaboration" }, { "name" : "Transparent dialogue" }, { "name" : "Solution-oriented dialogue" } ], "majorSkills" : "GCP Quality Assurance, Clinical trial oversight, Regulatory inspections, Risk management", "majorSkillsList" : [ "GCP Quality Assurance", "Clinical trial oversight", "Regulatory inspections", "Risk management" ], "coreResponsibilities" : "Provide strategic Quality Assurance oversight, Provide operational Quality Assurance oversight, Ensure clinical trials compliance, Maintain continuous state of inspection readiness, Partner with Clinical Operations, Partner with Regulatory Affairs, Partner with Pharmacovigilance, Partner with Data Management, Partner with external service providers, Implement risk-based quality oversight model, Manage GCP quality systems, Manage vendor oversight, Manage audits, Manage inspection support, Embed quality by design", "teamCollaboration" : "Clinical Operations; Regulatory Affairs; Pharmacovigilance; Data Management; External service providers; Cross-functional teams", "domainKnowledge" : "Good Clinical Practice; GCP regulations; Clinical lifecycle", "domainList" : [ "good-clinical-practice", "gcp-regulations", "clinical-lifecycle" ], "domainSpecificKnowledge" : [ "Good Clinical Practice", "GCP regulations", "Clinical lifecycle" ], "communicationSkills" : "Proactive communication; Escalate issues", "problemSolvingSkills" : "Solution-oriented dialogue", "qualificationsBasic" : "7+ years of experience in GCP Quality Assurance, Knowledge of global GCP regulations, Knowledge of clinical trial oversight requirements, Demonstrated experience supporting regulatory inspections, Demonstrated experience supporting audits, Experience overseeing CROs, Experience overseeing GCP service providers, Experience supporting late-stage clinical trials, Experience supporting pivotal clinical trials, Background in risk-based quality management, Background in inspection readiness, Ability to balance compliance with operational execution, Commitment to patient safety, Commitment to data integrity, Commitment to quality culture", "qualificationsPreferred" : "Advanced degree preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "About Beeline Medicines: Beeline Medicines is a clinical‑stage biotechnology company focused on developing and delivering category-leading precision therapies to transform the lives of people living with autoimmune and inflammatory diseases. With a portfolio of potential best-in-class and first-in-disease therapeutic candidates that directly target key pathways governing dysregulated immunological and inflammatory responses, the Company is developing medicines that have the opportunity to provide durable, life-changing impact. Led by an established executive team and backed by world-class life science investors, each day Beeline Medicines is determined to bring the scientific rigor and operational excellence to get to what matters for patients – realizing a world where people with immune-mediated diseases can live life fully. Job Summary: The Associate Director, GCP Quality Assurance is responsible for providing strategic and operational Quality Assurance oversight for Good Clinical Practice (GCP) activities supporting the company’s clinical development programs. This role ensures that clinical trials are conducted in compliance with applicable regulatory requirements, company policies, and global GCP standards, with a continuous state of inspection readiness. The Director partners closely with Clinical Operations, Regulatory Affairs, Pharmacovigilance, Data Management, and external service providers to implement a risk-based quality oversight model across the clinical lifecycle. The role is accountable for GCP quality systems, vendor oversight, audits, and inspection support, and plays a critical role in embedding quality by design into clinical development programs. Work Arrangement advanced degree strongly preferred. 7+ years of experience in GCP Quality Assurance or Clinical Quality within a biotech or pharmaceutical environment. Strong knowledge of global GCP regulations and clinical trial oversight requirements. Demonstrated experience supporting regulatory inspections and audits. Experience overseeing CROs and other GCP service providers. Experience supporting late-stage or pivotal clinical trials. Strong background in risk-based quality management and inspection readiness. Ability to balance compliance with operational execution Commitment to patient safety, data integrity, and quality culture Strong cross-functional collaborator who proactively communicates quality risk, escalates issues with appropriate context and urgency, and fosters a culture of transparent, solution-oriented dialogue. Salary Range: The expected annual salary range for this position is listed below. Actual pay will be determined based on experience, qualifications, location, and other job-related factors permitted by law. A discretionary annual bonus and long-term incentive award (e.g., equity) may be available based on individual and Company performance. Salary Range $165,750—$214,500 USD Benefits: We offer a comprehensive benefits package including: Medical, Dental & Vision insurance (employee premiums 100% covered by company) 20 accrued days combined time off (PTO/Sick), 12 company holidays, & winter recharge Flexible work arrangements / hybrid schedule Health Savings Account (HSA) *Benefits are subject to eligibility requirements and plan terms. Additional details provided during the offer process* Equal Employment Opportunity: Beeline Medicines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Reasonable Accommodation: If you require a reasonable accommodation to participate in the application or interview process, please contact careers@beelinemedicines.com to request an accommodation. We are committed to providing equal access to all candidates. Privacy Upon submission of this form I understand that Beeline Medicines is based in the United States and personal data submitted in the form will be transferred and accessed in the U.S., Information about Beeline Medicines privacy practices can be found at Privacy Policy - Beeline Medicines", "summaryDescription" : "Associate Director, GCP Quality Assurance at Beeline Medicines. Skills: GCP Quality Assurance, Clinical trial oversight, Regulatory inspections, Risk management. Provide strategic Quality Assurance oversight. Provide operational Quality Assurance oversight", "postedDate" : "2026-06-12T22:03:29.123", "createdAt" : "2026-06-12T22:03:29.123", "lastUpdated" : "2026-06-15T00:40:10.939", "ingestTimestamp" : "2026-06-12T22:03:29.123", "mongoId" : "6a2c5e6674d8ee00a08e3c18", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 165750, "salaryAnnualMax" : 214500, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "GCP regulations", "Clinical trial oversight", "Regulatory inspections", "Audits", "Vendor oversight", "Risk management", "Cross-functional collaboration", "Transparent dialogue", "Solution-oriented dialogue", "GCP Quality Assurance", "Quality Assurance", "Clinical Quality", "Clinical development", "Regulatory Affairs", "Pharmacovigilance", "Data Management", "Risk-based quality management", "Inspection readiness", "Good Clinical Practice", "Clinical lifecycle" ], "skillCount" : 20, "jobCategory" : "other", "jobSubcategory" : "regulatory-&-quality", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Biotechnology" }, { "id" : "6a2ca53174d8ee00a09b51ef", "title" : "Quality Assurance Engineer", "company" : "Tripledot Studios", "industry" : "Media", "salary" : { "min" : 3.6E8, "max" : 6.0E8, "currency" : "IDR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Quality Assurance Engineer in Jakarta, Indonesia, adjusted for the technology industry and company size." }, "location" : "Jakarta, Jakarta, Indonesia", "locations" : [ "Jakarta", "Jakarta", "Indonesia" ], "timestamp" : "2026-06-15T21:18:56.267", "fingerprint" : "0ab2a518fb2457c3b8ae914e6f04186999dab692d78ac78ebc92bdfe4eba3344", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/tripledotstudios/jobs/4892579101", "externalId" : "4892579101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Jakarta", "state" : "Jakarta", "country" : "Indonesia", "continent" : "as", "source" : "llm", "workMode" : "hybrid", "geo" : "-6.1726007,106.8785732" } ], "locationText" : "Jakarta, Jakarta, Indonesia", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "MySQL", "coreResponsibilities" : "Lead product cycle, Write test cases, Execute test cases, Review logs, Report changes", "toolProficiency" : [ "Charles", "Postman", "Android Studio", "XCode", "Jira", "TestRail", "Firebase" ], "continuousLearning" : "English Classes", "specialRequirements" : "20 days remote working", "outcomesObjectives" : "Ensure highest quality of product", "qualificationsBasic" : "5+ years mobile testing, Knowledge of basic MySQL syntax, Knowledge of analytic tools like Firebase", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. Role Overview About the Role We are looking for a skilled QA Engineer, who will be responsible for ensuring the highest level of product quality. Your pivotal role in the QA Team will ensure that the quality of your work impacts millions of players daily and significantly contributes to the success of our games. Key Responsibilities: Lead the full cycle of the product: from requirements discussions to post-release activities Write and execute test cases based on application logic Review logs using tools such as Charles, Mac console, and Android Studio Report changes seen both in the app and in developer messages Ensure the highest quality of the product Required Skills, Knowledge and Expertise Have strong knowledge (5+ years of experience) in mobile testing, including ads and payments testing Experience with Charles, Postman, Android Studio, xCode, Jira, TestRail Knowledge of basic MySQL syntax and analytic tools like Firebase Working at Tripledot Hybrid Working 20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year. Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit. Breakfast & Lunch: Relish daily breakfast and lunch provided in the office to keep you fueled and focused. BPJS HEALTH: Elevate your well-being and peace of mind, ensuring robust health security with seamless enrolment in BPJS Health. BPJS SOCIAL: Secure your employment rights with BPJS Social. Festivity Allowance: Celebrate festive occasions with an additional festive allowance. Private Health Insurance: Stay covered with comprehensive health insurance for you and your loved ones. Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand. Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy] English Classes Enhance your English skills with our provided English classes", "summaryDescription" : "Quality Assurance Engineer at Tripledot Studios. Lead product cycle. Write test cases", "postedDate" : "2026-06-14T18:02:04.074", "createdAt" : "2026-06-14T18:02:04.074", "lastUpdated" : "2026-06-15T21:18:56.267", "ingestTimestamp" : "2026-06-14T18:02:04.074", "mongoId" : "6a2ca53174d8ee00a09b51ef", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Charles", "Postman", "Android Studio", "XCode", "Jira", "TestRail", "Firebase" ], "skillCount" : 7, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305611f292fd229cf2497a", "title" : "Associate Director, Quality Control Lab Automation", "company" : "Our Current Opportunities", "salary" : { "min" : 142500.0, "max" : 256500.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Norwood, Massachusetts", "locations" : [ "Norwood, Massachusetts", "United States of America" ], "timestamp" : "2026-06-16T13:06:33.462", "fingerprint" : "1c67b0db04f83888ab5fb0436c1927ecdedcf1e7a6f1bb72dd70d3910101b2e4", "source" : "workday", "language" : "en", "applyUrl" : "https://modernatx.wd1.myworkdayjobs.com/M_tx/job/Norwood-Massachusetts/Manager--Quality-Control--Lab-Automation-Enablement---Integration_R18792-1", "externalId" : "R18792", "industryFunction" : { }, "locationPoint" : "39.89178,-75.29963", "structuredLocations" : [ { "city" : "Norwood", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.1945430,-71.1994976" } ], "locationText" : "Norwood, Massachusetts, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "remoteFriendly" : false, "rawDescription" : "**The Role** The Associate Director, Quality Control Lab Automation Strategy & Digital Integration is responsible for leading the strategy, implementation, and lifecycle management of laboratory automation and digital integration across Moderna’s Quality Control laboratories. This role will define and execute the multi-year roadmap for automation, robotics, integrated laboratory systems, and digital workflows, ensuring solutions are scalable, compliant, and aligned with business priorities and regulatory expectations. The Associate Director will work in a highly collaborative, cross functional environment, partnering closely with QC, Digital/IT, QA, Manufacturing, Analytical Development, AS&T, and Applied Technologies to drive the adoption of innovative automation technologies and connected laboratory solutions. This role will provide strategic direction and governance for automation programs, systems, policies, and standards while ensuring alignment with Moderna’s vision for a highly automated and data enabled laboratory ecosystem. The incumbent will be responsible for driving automation performance, operational efficiency, data integrity, and continuous improvement across the QC network. This includes supporting regulatory inspections, overseeing automation related investigations and quality systems, evaluating emerging technologies, and providing executive level communication of program progress, risks, and business value. Success in this role requires strong expertise in GMP laboratory automation, digital systems integration, strategic leadership, and the ability to influence and align stakeholders across a complex matrix organization. **Here 's What You’ll Do** * Own the strategic direction, governance, and execution of the QC laboratory automation roadmap across Moderna's QC network. * Develop and maintain a multi-year automation strategy aligned with QC business priorities, digital transformation objectives, and future laboratory operating models. * Lead governance and prioritization of the QC automation portfolio, ensuring initiatives are sequenced based on business value, compliance impact, technical readiness, resource capacity, and long-term scalability. * Lead a portfolio of automation and digital enablement initiatives including liquid handling robotics, automated sample management, laboratory instrumentation integration, autonomous technologies, and digital laboratory workflows. * Partner with business owners of laboratory systems including Chromeleon, LES, LabVantage LIMS, LabX, MODA, and related platforms to ensure seamless integration of automation technologies within QC operations. * Establish automation standards, governance processes, and best practices to ensure scalable, compliant, and sustainable implementations across QC laboratories. * Provide strategic leadership and oversight for automation projects, including prioritization, resource planning, risk management, stakeholder alignment, and value realization. * Drive governance forums, executive communications, and strategic reviews including Steering Committee meetings, Quarterly Business Reviews, and senior leadership updates. * Ensure automation solutions comply with GMP requirements, ALCOA+ principles, data integrity expectations, Computer System Validation requirements, and applicable global regulations. * Own and oversee quality system records associated with automation initiatives, including change controls, deviations, CAPAs, investigations, and impact assessments. * Serve as the QC automation subject matter expert during regulatory inspections, audits, and health authority interactions. * Develop and monitor automation performance metrics, reliability measures, operational KPIs, and business value indicators to drive continuous improvement and investment decisions. * Partner with Manufacturing, Technical Development, Analytical Development, AS&T, and Quality organizations to support product lifecycle activities, investigations, and strategic business initiatives. * Evaluate emerging automation technologies, laboratory robotics, artificial intelligence applications, and digital capabilities to continuously advance Moderna's laboratory automation strategy. * Influence cross functional teams and senior leadership to drive alignment on automation priorities, technology investments, and long-term laboratory transformation goals. * Foster a culture of innovation, collaboration, operational excellence, and continuous improvement across the QC organization. **Here’s What You’ll Need (Basic Qualifications)** * Education: BS, MS, or PHD in Engineering, Computer Science, Automation, Life Sciences, or a related technical field. * Experience: BS degree with 10+ years, MS degree with 8+ years, or PhD with 5+ years of experience in automation experience in design and implementation. * Specific Certifications or Training: None * Other Quantifiable Preference: **Here’s What You’ll Bring to the Table (Preferred Qualifications)** * Significant experience in Quality Control, laboratory automation, analytical operations, digital lab systems, or GMP laboratory transformation. * Experience implementing robotics, integrated laboratory work-cells, automated sample preparation, or digital method execution in a GMP environment. * Demonstrated experience implementing and managing laboratory automation technologies including liquid handling systems, robotics platforms, automated storage systems, and integrated laboratory workflows. * Experience developing and executing enterprise level automation strategies and roadmaps. * Proven success leading complex cross functional programs involving Quality, Digital, Manufacturing, Technical Development, and Regulatory stakeholders. * Strong business acumen with the ability to evaluate investment opportunities and communicate value realization to senior leadership. * Exceptional project and portfolio management skills with the ability to manage multiple strategic initiatives simultaneously. * Strong executive communication and presentation skills, including preparation of materials for senior leadership, Steering Committees, and executive governance forums. * Demonstrated ability to influence without authority and drive alignment across a highly matrixed organization. * Proven track record of identifying opportunities for innovation and delivering practical automation solutions that improve quality, compliance, efficiency, and business performance. **Pay & Benefits** **At Moderna, we believe that when you feel your best, you can do your best work. That’s why our US benefits and global well-being resources are designed to support you—at work, at home, and everywhere in between.** * Best-in-class healthcare coverage, plus voluntary benefit programs to support your unique needs * A holistic approach to well-being, with access to fitness, mindfulness, and mental health support * Family planning benefits, including fertility, adoption, and surrogacy support * Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown * Savings and investment opportunities to help you plan for the future * Location-specific perks and extras The salary range for this role is $142,500.00 - $256,500.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An individual’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, performance, and business or organizational needs.The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance. **About Moderna** Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit [modernatx.com/careers](https://www.modernatx.com/en-US/careers/life-at-moderna) to learn more about our current opportunities. **Our Working Model** As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact. Moderna is a smoke-free, alcohol-free, and drug-free work environment. **Equal Opportunities** Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply! Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. **Accommodations** We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at [leavesandaccommodations@modernatx.com](mailto:leavesandaccommodations@modernatx.com). Export Control NoticeThis position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant’s ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. 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What You’ll Need: - 1-3 years’ experience in a food processing environment. - 2+ years’ experience in a meat or poultry processing environment preferred. - Bachelor of Science Degree or Diploma in Microbiology or food science. - Knowledge of HACCP, GMP’s, allergens, and food defense - HACCP Certification. - Proficient computer skills and Microsoft Office Applications (Outlook, Word, and Excel) - Excellent interpersonal, verbal, and written communication and problem-solving skills - Bilingual (Spanish) a plus. - Flexibility and ability to work mandatory overtime and weekends as needed. Healthy, Diverse Teams Breed Innovation: Kevin’s Natural Foods is proud to be an equal opportunity employer. We deeply believe that diverse backgrounds and experiences make better teams, and we seek to attract talent from all walks of life. The team at Kevin’s is smart, humble, and passionate and we value a work environment that fosters personal development and opportunities to move within our small, but quickly growing organization. More About Kevin’s Natural Foods: Kevin’s Natural Foods is a line of healthy entrées, sides, and sauces, on a mission to make clean eating delicious and accessible. Kevin’s guilt-free, sous-vide entrées and sides, and signature certified paleo, keto, and gluten-free sauces allow health-conscious home cooks to whip up delicious meals in five minutes or less. With restaurant-quality ingredients and recipes, Kevin’s products are readily available on the shelves at leading grocery retailers nationwide including Costco, Whole Foods, Albertsons, HEB and Publix. All Kevin’s products contain no refined sugar, artificial ingredients, grains, or soy, and are made with antibiotic- and hormone-free meat. A true market disruptor, Kevin’s Natural Foods is the first clean refrigerated entrée brand. Healthy, Diverse Teams Breed Innovation: Kevin’s Natural Foods is proud to be an equal opportunity employer. We deeply believe that diverse backgrounds and experiences make better teams, and we seek to attract talent from all walks of life. The team at Kevin’s is smart, humble, and passionate and we value a work environment that fosters personal development and opportunities to move within our small, but quickly growing organization. More About Kevin’s Natural Foods: Kevin's Natural Foods is a line of refrigerated and frozen meals, sides, soups, and sauces on a mission to empower even the busiest people to eat clean without sacrificing flavor. Co-founded by Kevin McCray who battled an auto-immune disorder for years, Kevin's Natural Foods was born from his desire to make clean eating seamlessly fit into any lifestyle. Shockingly delicious and made with clean ingredients, Kevin’s products are ready in minutes and always free from gluten, soy, and refined sugar. In 2023, Kevin’s Natural Foods joined the Mars Food & Nutrition family, allowing us to expand our reach, accelerate innovation, and bring our mission to even more households while staying true to the quality and integrity that define our brand. A true market disruptor, Kevin's is the first clean refrigerated entrée brand working to prove every day that proper nutrition can be as delicious as it is healthy. The pay range for this role is $20.00- $30.00 per hour + benefits Kevin's Natural Foods uses E-verify to confirm employment eligibility. For more information, please see the links below: https://www.everify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf", "summaryDescription" : "Quality Assurance Technician at Kevin's Natural Foods. Skills: Quality assurance, Food safety. Perform quality checks on raw materials. Monitor production processes", "createdAt" : "2026-06-14T19:28:14.590", "lastUpdated" : "2026-06-16T02:47:08.690", "ingestTimestamp" : "2026-06-14T19:28:14.590", "mongoId" : "6a2c8ca774d8ee00a097601f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 30, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Quality assurance", "Food safety", "Quality control", "Process improvement", "Food safety regulations", "Manufacturing processes", "Microsoft Office Suite" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Food & Beverage", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306f60f292fd229cfe83b2", "title" : "Director of Quality", "company" : "Gather AI", "industry" : "Logistics", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Quality in Pittsburgh, adjusted for logistics industry and company size." }, "location" : "Pittsburgh, Pennsylvania, United States", "locations" : [ "Pittsburgh", "Pennsylvania", "United States" ], "timestamp" : "2026-06-16T13:26:07.603", "fingerprint" : "2b4e858d552e4aaeccd207d22c6eeb927c8028e1430b970cbf99ce37ed7ea10f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/gatherai/jobs/5160301007", "externalId" : "5160301007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pittsburgh", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.4406968,-80.0025666" } ], "locationText" : "Pittsburgh, Pennsylvania, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceLevel" : "Director", "technicalSkills" : "Python, CI/CD, Pytest, Docker, AWS, GCP, Robotics simulation, ML model evaluation", "professionalSkills" : [ "System design", "Release management" ], "hardSkillsList" : [ "Test automation", "Model evaluation", "Data pipeline validation", "Hardware-in-the-loop", "Robotics simulation", "ML model evaluation" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Test automation", "level" : "intermediate" }, { "name" : "Model evaluation", "level" : "intermediate" }, { "name" : "Data pipeline validation", "level" : "intermediate" }, { "name" : "Hardware-in-the-loop", "level" : "intermediate" }, { "name" : "Robotics simulation", "level" : "intermediate" }, { "name" : "ML model evaluation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Quality Assurance, AI/ML, Robotics, Cloud Platform", "majorSkillsList" : [ "Quality Assurance", "AI/ML", "Robotics", "Cloud Platform" ], "coreResponsibilities" : "Own and evolve QA strategy across drone hardware,, Establish release qualification gates for full stack, Build automated test infrastructure, Build CI/CD test gates, Build API and UI regression tests, Build data pipeline validation, Build hardware-in-the-loop infrastructure, Build simulation for physical systems, Stand up AI-assisted QA pipeline, Implement LLM-driven test generation, Implement automated failure triage, Implement model output grading, Implement AI-driven exploratory testing, Lead, mentor, and level up distributed QA team, Develop QA Manager, Grow team with automation engineers, Grow team with high-judgment manual testers, Establish ML/perception model evaluation methodology, Establish release qualification criteria for models, Partner cross-functionally with engineering, Partner cross-functionally with autonomy, Partner cross-functionally with cloud, Partner cross-functionally with field ops, Align QA with deployment realities, Align QA with customer-reported quality issues", "teamCollaboration" : "Distributed US and India team; Cross-functional with engineering; Cross-functional with autonomy; Cross-functional with cloud; Cross-functional with field ops", "projectManagementSkills" : [ "Release qualification gates" ], "domainKnowledge" : "Warehouse intelligence; Robotics; Supply chain; Computer vision; ML models; Cloud platform; Embedded systems; SaaS platform", "domainList" : [ "warehouse-intelligence", "robotics", "supply-chain", "computer-vision", "ml-models", "cloud-platform", "embedded-systems", "saas-platform" ], "domainSpecificKnowledge" : [ "Warehouse intelligence", "Robotics", "Supply chain", "Computer vision", "ML models", "Cloud platform", "Embedded systems", "SaaS platform" ], "toolProficiency" : [ "GitHub Actions", "Jenkins", "Docker", "AWS", "GCP", "Gazebo", "Isaac Sim" ], "innovationCreativity" : "AI-assisted QA pipeline", "problemSolvingSkills" : "Automated failure triage; Root cause analysis", "qualificationsBasic" : "10+ years in QA, 5+ years leading QA teams, Demonstrated breadth across at least two of: hardware/embedded systems QA, ML/computer vision model evaluation, cloud/fullstack/SaaS platform QA, Proven track record of replacing manual test cycles with automation, instrumentation, or AI grading, Experience managing geographically distributed team (US + India or equivalent), Hands-on technical depth: Python, Hands-on technical depth: CI/CD, Hands-on technical depth: pytest, Hands-on technical depth: Docker, Hands-on technical depth: AWS or GCP, Familiarity with at least one of hardware-in-the-loop, robotics simulation, or ML model evaluation harnesses, Pittsburgh-based or willing to relocate", "qualificationsPreferred" : "Hardware QA or field reliability experience with sensors, cameras, embedded devices, drones, or robotics, Experience with simulation-based testing for robotics or perception systems, Background in warehouse, logistics, or industrial deployment environments, Experience building or operating QA for multi-tenant SaaS platform at scale", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Us Are you ready to build the future of supply chain? At Gather AI, we’re not just creating software; we’re pioneering a new era of warehouse intelligence. We’ve developed a groundbreaking, vision-powered platform that uses autonomous drones and existing equipment to capture real-time data, completely digitizing workflows that have historically been manual and error-prone. This means facilities operate smarter, safer, and more efficiently, ultimately redefining “on-time, in full” delivery. If you’re looking for an opportunity to contribute to truly transformative technology and make a significant impact in a vital industry, Gather AI is the place for you. We’re leading the charge in the rapidly evolving robotics industry, and we invite you to join us in reshaping the global supply chain, one intelligent warehouse at a time. About the Team Quality at Gather AI spans three genuinely distinct surfaces: drones flying in warehouses, camera-based MHE Vision systems installed on forklifts and at dock doors, and a customer-facing cloud platform that ingests it all and turns it into inventory intelligence. Our QA team — currently anchored by a QA Manager and engineering team primarily based in India — has been doing strong work. But as our product lines scale and our engineering org accelerates with AI tooling, we need a Director who can raise the entire function to match. About the Role Most QA Director roles hand you a legacy function and ask you to keep the lights on. This one hands you a genuine mandate: build the QA strategy for an AI-first robotics company from the ground up — across hardware, ML models, and cloud software simultaneously. As our Director of Quality Assurance, you will own the full QA surface: automated test infrastructure for drone flight and docking systems, perception model regression and evaluation, and cloud/API/UI regression for the customer platform. You’ll lead a distributed US and India team, establish release qualification gates that span hardware-to-cloud, and build an AI-assisted QA pipeline that scales throughput as the engineering org’s velocity grows. This is a role with executive visibility, real authority, and the rare opportunity to define what “quality” means at a company where the product is this technically diverse. What You’ll Do Own and evolve QA strategy across all three product surfaces — drone hardware and flight systems, MHE Vision perception, and the cloud/fullstack customer platform — including release qualification gates that span the full stack Build automated test infrastructure from a low baseline: CI/CD test gates, API and UI regression, data pipeline validation, hardware-in-the-loop, and simulation for physical systems Stand up an AI-assisted QA pipeline — LLM-driven test generation, automated failure triage, model output grading, and AI-driven exploratory testing — to scale QA throughput alongside an AI-accelerated engineering org Lead, mentor, and level up the distributed QA team across the US and India, including directly developing the existing QA Manager and growing the team with a deliberate mix of automation engineers and high-judgment manual testers Establish ML/perception model evaluation methodology and release qualification criteria, working directly with ML and autonomy leads to qualify model upgrades for production Partner cross-functionally with engineering, autonomy, cloud, and field ops to align QA with deployment realities and customer-reported quality issues What You’ll Need 10+ years in QA or test engineering with production systems at scale, including 5+ years leading QA, SDET, or test engineering teams Demonstrated breadth across at least two of: hardware/embedded systems QA, ML/computer vision model evaluation, and cloud/fullstack/SaaS platform QA — single-domain specialists will not have the range this role requires Proven track record of replacing manual test cycles with automation, instrumentation, or AI grading — and a clear philosophy for where manual QA remains irreplaceable Experience managing a geographically distributed team (US + India or equivalent), with the mentorship instincts and cultural fluency that requires Hands-on technical depth: Python, CI/CD (GitHub Actions, Jenkins, or equivalent), pytest or equivalent test frameworks, Docker, AWS or GCP, and familiarity with at least one of hardware-in-the-loop, robotics simulation, or ML model evaluation harnesses Pittsburgh-based or genuinely willing to relocate — this is an on-site/hybrid role and is not eligible for full remote Nice to Have Hardware QA or field reliability experience with sensors, cameras, embedded devices, drones, or robotics Experience with simulation-based testing (Gazebo, Isaac Sim, or in-house sim) for robotics or perception systems Background in warehouse, logistics, or industrial deployment environments Experience building or operating QA for a multi-tenant SaaS platform at scale", "summaryDescription" : "Director of Quality at Gather AI. Skills: Quality Assurance, AI/ML, Robotics, Cloud Platform. Own and evolve QA strategy across drone hardware,. Establish release qualification gates for full stack", "postedDate" : "2026-06-16T01:15:26.096", "createdAt" : "2026-06-16T01:15:26.096", "lastUpdated" : "2026-06-16T13:26:07.603", "ingestTimestamp" : "2026-06-16T01:15:26.096", "mongoId" : "6a306f60f292fd229cfe83b2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Test automation", "Model evaluation", "Data pipeline validation", "Hardware-in-the-loop", "Robotics simulation", "ML model evaluation", "Leadership", "Mentoring", "Quality Assurance", "AI/ML", "Robotics", "Cloud Platform", "System design", "Release management", "Release qualification gates", "Warehouse intelligence", "Supply chain", "Computer vision", "ML models", "Cloud platform", "Embedded systems", "SaaS platform", "GitHub Actions", "Jenkins", "Docker", "AWS", "GCP", "Gazebo", "Isaac Sim" ], "skillCount" : 29, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.97 }, { "id" : "6a305935f292fd229cf45cce", "title" : "Quality Director", "salary" : { "min" : 175000.0, "max" : 275000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Quality in Georgetown, United States, adjusted for seniority and industry." }, "location" : "Georgetown, TX", "locations" : [ "Georgetown, TX" ], "timestamp" : "2026-06-16T06:47:41.098", "fingerprint" : "73ecdee1ff4733f456e9393fbb3e0f16a0870000d650392617e7ab28e5cdc587", "source" : "jazzhr", "language" : "en", "externalId" : "lyKhCX1jks", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Georgetown", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.6370152,-97.6775634" } ], "locationText" : "Georgetown, Texas, United States", "experienceLevel" : "Director", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Quality Director", "createdAt" : "2026-06-15T22:25:35.791", "lastUpdated" : "2026-06-16T06:47:41.098", "ingestTimestamp" : "2026-06-15T22:25:35.791", "mongoId" : "6a305935f292fd229cf45cce", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 275000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.95 }, { "id" : "6a2af78174d8ee00a073d5a7", "title" : "Director Quality Assurance", "company" : "Astrazeneca", "salary" : { "min" : 174856.0, "max" : 262285.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-14T22:28:46.491", "fingerprint" : "1ee32496b71026c6ba91b0dab77748fe050845b15e8508ee968d8e3c403a6bc8", "source" : "workday", "language" : "en", "applyUrl" : "https://astrazeneca.wd3.myworkdayjobs.com/Careers/job/US---Rockville---MD/Director-Quality-Assurance_R-254341", "externalId" : "R-254341", "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "hybrid" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceLevel" : "Director", "professionalSkills" : [ "Quality Assurance", "Cell Therapy", "Biologics Quality", "Product launches", "Regulatory frameworks", "GxP regulations" ], "hardSkillsList" : [ "Clinical lot release", "Health authority inspections", "Change management" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Clinical lot release", "level" : "intermediate" }, { "name" : "Health authority inspections", "level" : "intermediate" }, { "name" : "Change management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality Assurance, Cell Therapy, Regulatory compliance", "majorSkillsList" : [ "Quality Assurance", "Cell Therapy", "Regulatory compliance" ], "coreResponsibilities" : "Lead the new Quality Assurance team at the, Support facility start-up and routine production, Partner with senior leaders across AstraZeneca to ensure, Participate in investigations, assessments, and evaluations of quality, Manage, develop, and lead a team of Quality, Develop strategic and operational plans, Lead high-level projects, Define innovative solutions within complex areas of the", "teamCollaboration" : "Working with a global team; Partner with senior leaders", "projectManagementSkills" : [ "Lead high-level projects" ], "domainKnowledge" : "Cell Therapy; Biologics Quality Assurance; Clinical lot release; Product launches; Health authority inspections; Global commercial product distribution; Cell Therapy regulatory inspections", "domainList" : [ "cell-therapy", "biologics-quality-assurance", "clinical-lot-release", "product-launches", "health-authority-inspections", "global-commercial-product-distribution", "cell-therapy-regulatory-inspections" ], "domainSpecificKnowledge" : [ "Cell Therapy", "Biologics Quality Assurance", "Clinical lot release", "Product launches", "Health authority inspections", "Global commercial product distribution", "Cell Therapy regulatory inspections" ], "documentationSkills" : "Quality records; Deviations; CAPAs; Change controls", "innovationCreativity" : "Define innovative solutions", "problemSolvingSkills" : "Root cause analysis; Investigations; Assessments; Evaluations", "qualificationsBasic" : "B. S. degree in Science, Engineering, Pharmacy, or related technical field with a minimum of 8 years of applicable experience, M. S. degree in Science, Engineering, Pharmacy, or related technical field with a minimum of 5 years of applicable experience, Minimum of 5 years of management experience, Minimum of 2 years of Cell Therapy/Biologics Quality Assurance experience including clinical lot release, Experience with product launches, Experience with health authority inspections, Experience with global commercial product distribution requirements, Proven ability to work in a fast-paced environment across multiple technical functions, Demonstrated ability to make decisions under pressure that balance patient safety, compliance, and supply, Ability to influence senior stakeholders, both internally and externally", "qualificationsPreferred" : "Advanced degree in Science, Engineering, Biochemistry, Pharmacy, or related technical field, Minimum of 2 years of Cell Therapy Quality Assurance experience including clinical lot release, Demonstrated track record in leadership of change management in a positive and non-disruptive manner to the company’s values, Experience with Cell Therapy regulatory inspections, Experience engaging with global regulatory bodies, Proven track record of attracting and developing talent, Extensive working knowledge of international Cell Therapy GxP regulatory frameworks, regulations, and guidance", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join us as a **Director Quality Assurance** , where you will lead and direct the Site Quality Assurance Operations at our Cell Therapy 9950 MCD Rockville manufacturing site. This role offers an opportunity to develop strategic and operational plans, lead high-level projects, and define innovative solutions within complex areas of the business. You will be working on diversified tasks with a global team, providing you with exposure to new ways of thinking and helping us grow collectively and as individuals. **What you will do:** * Lead the new Quality Assurance team at the Commercial Cell Therapy Facility, supporting facility start-up and routine production. * Partner with senior leaders across AstraZeneca to ensure delivery of an integrated approach to Cell Therapy Quality. * Participate in investigations, assessments, and evaluations of quality records such as deviations, CAPAs, and change controls. * Manage, develop, and lead a team of Quality Assurance professionals. **Minimum Qualifications:** * B.S. degree in Science, Engineering, Pharmacy, or related technical field with a minimum of 8 years of applicable experience * M.S. degree in Science, Engineering, Pharmacy, or related technical field with a minimum of 5 years of applicable experience * Minimum of 5 years of management experience * Minimum of 2 years of Cell Therapy/Biologics Quality Assurance experience including clinical lot release * Experience with product launches, health authority inspections, and global commercial product distribution requirements * Proven ability to work in a fast-paced environment across multiple technical functions. * Demonstrated ability to make decisions under pressure that balance patient safety, compliance, and supply. * Ability to influence senior stakeholders, both internally and externally **Preferred Qualifications:** * Advanced degree in Science, Engineering, Biochemistry, Pharmacy, or related technical field * Minimum of 2 years of Cell Therapy Quality Assurance experience including clinical lot release * Demonstrated track record in leadership of change management in a positive and non-disruptive manner to the company’s values. * Experience with Cell Therapy regulatory inspections * Experience engaging with global regulatory bodies. * Proven track record of attracting and developing talent. * Extensive working knowledge of international Cell Therapy GxP regulatory frameworks, regulations, and guidance The annual base salary for this position ranges from $174,856 - $262,285 USD. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program. Benefits offered included a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn't mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, we take Quality seriously. Our work is important and valued. We are always innovating, and trialling the latest models and technologies to improve reliability and excellence in our processes. We are proactive, science-based, and solutions-oriented. It's our ambition to go far that keeps pushing us forward. But it's our pragmatic focus that keeps us delivering what will have the biggest impact on our patients. We are strong communicators and networkers. With constant exposure to different tasks, we're at our best when we're working together as a team. Ready to make a difference? Apply today! **Date Posted** 11-Jun-2026 **Closing Date** 02-Aug-2026 Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.", "summaryDescription" : "Director Quality Assurance at Astrazeneca. Skills: Quality Assurance, Cell Therapy, Regulatory compliance. Lead the new Quality Assurance team at the. Support facility start-up and routine production", "postedDate" : "2026-06-12T07:00:28.931", "createdAt" : "2026-06-12T07:00:27.743", "lastUpdated" : "2026-06-14T22:28:46.491", "ingestTimestamp" : "2026-06-12T07:00:27.743", "mongoId" : "6a2af78174d8ee00a073d5a7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://astrazeneca.wd3.myworkdayjobs.com/Careers/job/US---Rockville---MD/Director-Quality-Assurance_R-254341", "salaryAnnualMin" : 174856, "salaryAnnualMax" : 262285, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Clinical lot release", "Health authority inspections", "Change management", "Leadership", "Quality Assurance", "Cell Therapy", "Regulatory compliance", "Biologics Quality", "Product launches", "Regulatory frameworks", "GxP regulations", "Lead high-level projects", "Biologics Quality Assurance", "Global commercial product distribution", "Cell Therapy regulatory inspections" ], "skillCount" : 15, "jobCategory" : "engineering", "seniorityLevel" : "executive", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2c7bec74d8ee00a094ba08", "title" : "Quality Assurance Specialist", "company" : "Critical Mass", "industry" : "Technology", "salary" : { "min" : 1.75E7, "max" : 2.5E7, "currency" : "CRC", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Quality Assurance Specialist in San José, Costa Rica, adjusted for the technology industry and full-time employment." }, "location" : "San José, Costa Rica", "locations" : [ "San José", "Costa Rica" ], "certifications" : [ "ISTQB Certification" ], "timestamp" : "2026-06-15T09:30:22.691", "fingerprint" : "9593dd5bba68b20a62526c52bad8b640d2a66ba28c06a9c1fb260b92263d7521", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/criticalmass/jobs/7991026", "externalId" : "7991026", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San José", "country" : "Costa Rica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "9.9327707,-84.0796144" } ], "locationText" : "San José, Costa Rica", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "API Testing", "professionalSkills" : [ "Test automation concepts", "QA best practices", "QA effort estimation", "Knowledge sharing" ], "hardSkillsList" : [ "Functional Testing", "Smoke Testing", "Regression Testing", "Exploratory Testing", "API Testing", "Manual testing", "QA automation" ], "hardSkills" : [ { "name" : "Functional Testing", "level" : "intermediate" }, { "name" : "Smoke Testing", "level" : "intermediate" }, { "name" : "Regression Testing", "level" : "intermediate" }, { "name" : "Exploratory Testing", "level" : "intermediate" }, { "name" : "API Testing", "level" : "intermediate" }, { "name" : "Manual testing", "level" : "intermediate" }, { "name" : "QA automation", "level" : "intermediate" } ], "majorSkills" : "Quality Assurance, Test Automation, API Testing", "majorSkillsList" : [ "Quality Assurance", "Test Automation", "API Testing" ], "coreResponsibilities" : "Ensure quality assurance standards, Deliver client satisfaction, Execute structured QA activities, Contribute to manual testing, Contribute to automation initiatives, Improve quality processes, Analyze project requirements, Analyze user stories, Analyze tickets, Identify missing requirements, Identify unclear requirements, Identify conflicting requirements, Identify risks, Communicate risks, Escalate risks, Identify issues, Communicate issues, Escalate issues, Identify blockers, Communicate blockers, Escalate blockers, Design test plans, Create test plans, Maintain test plans, Design test cases, Create test cases, Maintain test cases, Design test scripts, Create test scripts, Maintain test scripts, Design traceability matrices, Create traceability matrices, Maintain traceability matrices, Design QA documentation, Create QA documentation, Maintain QA documentation, Execute Functional testing, Execute Smoke testing, Execute Regression testing, Execute Exploratory testing, Execute Non-Functional testing, Support API testing, Validate integrations, Participate in manual testing, Participate in QA automation, Create defects, Track defects, Manage defects, Communicate test results, Communicate project status, Communicate quality metrics, Communicate risks, Apply testing methodologies, Apply testing strategies, Apply QA best practices, Support regression testing, Assist with QA estimation, Assist with QA planning, Support onboarding, Support knowledge sharing, Expand QA knowledge, Expand automation tools knowledge, Expand accessibility knowledge, Expand security knowledge, Expand emerging practices knowledge", "teamCollaboration" : "Hybrid QA team; QA team members; Developers; Designers; Project managers; Stakeholders; Local and offshore teams", "projectManagementSkills" : [ "Agile", "Jira" ], "domainKnowledge" : "Digital experiences; Content management", "domainList" : [ "digital-experiences", "content-management" ], "domainSpecificKnowledge" : [ "Digital experiences", "Content management" ], "toolProficiency" : [ "Jira" ], "communicationSkills" : "Communicate test results; Communicate project status; Communicate quality metrics; Communicate risks", "documentationSkills" : "QA documentation; Test plans; Test cases; Test scripts; Traceability matrices", "continuousLearning" : "Expand QA knowledge; Expand automation tools knowledge; Expand accessibility knowledge; Expand security knowledge; Expand emerging practices knowledge; Internal learning programs", "problemSolvingSkills" : "Identify risks; Identify issues; Identify blockers; Identify missing requirements; Identify unclear requirements; Identify conflicting requirements", "qualificationsBasic" : "Minimum 2 years experience, Functional Testing experience, Smoke Testing experience, Regression Testing experience, Exploratory Testing experience, API Testing experience, Defect tracking capability, Test plan creation experience, Test case creation experience, Test script creation experience, QA documentation experience, Agile software development knowledge, Experience with Jira, English proficiency B2", "qualificationsPreferred" : "Adobe Experience Manager experience, ISTQB Certification, Other QA certifications, QA automation frameworks experience, QA automation tools experience", "workSiteFlexibility" : "Hybrid", "rawDescription" : "About the Role This QA role is responsible for ensuring that quality assurance standards and client satisfaction are delivered throughout the product lifecycle. You will execute structured QA activities with speed, accuracy, and a strong focus on quality, helping maintain the agility and effectiveness of the QA practice. As part of a hybrid QA team, you will contribute to both manual testing efforts and automation initiatives, supporting the continuous improvement of quality processes across projects. This role works closely with the QA Lead, developers, designers, project managers, and other QA team members to ensure high-quality digital experiences across platforms and devices. Career development guidance is typically provided by the QA Lead and may be adapted based on account or location. You Will Be co-responsible for the quality of projects based on requirements and design specifications. Collaborate effectively with QA team members, developers, designers, and project managers to achieve project goals. Analyze project requirements, user stories, and tickets to ensure test coverage and quality standards. Ask the right questions and proactively identify missing, unclear, or conflicting requirements. Identify, communicate, and escalate risks, issues, and potential blockers. Design, create, and maintain comprehensive test plans, test cases, test scripts, traceability matrices, and QA documentation. Execute Functional, Smoke, Regression, Exploratory, and Non-Functional testing activities. Support API testing efforts and validate integrations when required. Participate in both manual testing activities and QA automation initiatives. Create, track, and manage defects through resolution using Jira or similar tools. Communicate test results, project status, quality metrics, and risks to stakeholders through appropriate channels. Apply industry-standard testing methodologies, strategies, and QA best practices. Support regression testing cycles across releases and product updates. Assist with QA effort estimation and planning activities. Support onboarding and knowledge sharing within the QA practice. Continuously expand knowledge of QA processes, automation tools, accessibility, security, and emerging testing practices. You Have Minimum 2 years of experience in Software Quality Assurance. Experience performing Functional Testing, Smoke Testing, Regression Testing, Exploratory Testing, and API Testing. Knowledge of test automation concepts, tools, and best practices. Strong capability to track, report, and manage defects throughout the software development lifecycle. Experience creating test plans, test cases, test scripts, and QA documentation. Ability to collaborate closely with developers, project managers, designers, and stakeholders to clarify requirements and defects. Proactive mindset with a strong sense of ownership and accountability. Ability to identify, communicate, and escalate risks effectively. Knowledge of Agile software development methodologies. Experience working with local and offshore teams. Experience with task management and defect tracking tools such as Jira and similar platforms. Experience working with content management systems; experience with Adobe Experience Manager (AEM) is highly preferred. Bachelor's degree in Software Engineering, Computer Science, or a related field, or equivalent professional experience. English proficiency at B2 level or higher (reading, writing, and conversation). Nice to Have ISTQB Certification. Other QA-related certifications. Experience with QA automation frameworks and tools. What We Offer: Maternity and parental leave extra days Competitive benefits packages Vacation, compassionate leave, sick days, and flex days Access to online services for families and new parents Diversity and Inclusion Board with 12 affinity groups Internal learning and development programs Enterprise-wide employee discounts And more… At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today! The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week. The ask stems from our want to: Strengthen opportunity for continuous learning Improve collaboration and team relationships. Increase employee engagement This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly. Critical Mass is an equal opportunity employer. Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team. The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. If U. S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html If U. K. based: https://www.gov.uk/consumer-protection-rights If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx", "summaryDescription" : "Quality Assurance Specialist at Critical Mass. Skills: Quality Assurance, Test Automation, API Testing. Ensure quality assurance standards. Deliver client satisfaction", "postedDate" : "2026-06-14T08:24:11.526", "createdAt" : "2026-06-14T08:24:11.526", "lastUpdated" : "2026-06-15T09:30:22.691", "ingestTimestamp" : "2026-06-14T08:24:11.526", "mongoId" : "6a2c7bec74d8ee00a094ba08", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Functional Testing", "Smoke Testing", "Regression Testing", "Exploratory Testing", "API Testing", "Manual testing", "QA automation", "Quality Assurance", "Test Automation", "Test automation concepts", "QA best practices", "QA effort estimation", "Knowledge sharing", "Agile", "Jira", "Digital experiences", "Content management", "ISTQB Certification" ], "skillCount" : 18, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0ac3171663d49372e0c78b", "title" : "Quality Assurance Analyst", "company" : "DataMap", "industry" : "Technology", "salary" : { "min" : 78000.0, "max" : 115000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Quality Assurance Analyst in Overland Park, United States, adjusted for the technology industry." }, "location" : "Overland Park, KS", "locations" : [ "Overland Park", "KS" ], "timestamp" : "2026-06-16T04:11:52.691", "fingerprint" : "7ea5e66454aa3cb635ed38370faa8c030f98c064c1a1ad4b1a4acc0bb6af89df", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://datamap.breezy.hr/p/5a119f66ee2a-quality-assurance-analyst-i", "externalId" : "5a119f66ee2a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Overland Park", "state" : "Kansas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.9742502,-94.6851702" } ], "locationText" : "Overland Park, Kansas, United States", "employmentType" : "FULL_TIME", "summaryDescription" : "Quality Assurance Analyst at DataMap", "createdAt" : "2026-06-14T21:47:38.728", "lastUpdated" : "2026-06-16T04:11:52.691", "ingestTimestamp" : "2026-06-14T21:47:38.728", "mongoId" : "6a0ac3171663d49372e0c78b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 78000, "salaryAnnualMax" : 115000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305d2bf292fd229cf64e93", "title" : "Sr. Manager, GMP Quality Assurance", "company" : "Deciphera Pharmaceuticals", "industry" : "Pharmaceuticals", "salary" : { "min" : 138000.0, "max" : 190000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Waltham, MA, United States", "locations" : [ "Waltham", "MA", "United States" ], "timestamp" : "2026-06-16T09:20:54.784", "fingerprint" : "482ae4204da4bec29094febdf4fd99c63214d1db7bf6039af1e17a7fa9274ae3", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/DecipheraPharmaceuticals1/744000132169080-sr-manager-gmp-quality-assurance", "externalId" : "744000132169080", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Waltham", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3762385,-71.2355644" } ], "locationText" : "Waltham, Massachusetts, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Quality Systems", "Batch Release", "GMP Oversight", "Regulatory Compliance", "Investigations", "Deviations", "CAPA", "Change Controls", "Audits", "Inspections", "Product Reviews", "Quality Improvements", "Quality Metrics", "CMO Partnership", "Supplier Partnership", "Validation", "Tech Transfer", "Qualification", "Staff Mentoring", "Staff Development" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "GMP Quality Assurance, Quality Systems, Regulatory Compliance", "majorSkillsList" : [ "GMP Quality Assurance", "Quality Systems", "Regulatory Compliance" ], "coreResponsibilities" : "Lead batch release activities, Review/approve batch records, Review/approve material disposition, Provide GMP oversight for manufacturing partners, Provide GMP oversight for distribution partners, Ensure compliance with global regulations, Manage investigations, Manage deviations, Manage CAPA, Manage change controls, Support audits, Support inspections, Support annual product reviews, Drive quality system improvements, Track key quality metrics, Partner with CMOs, Partner with suppliers, Mentor junior QA staff, Develop junior QA staff", "teamCollaboration" : "Internal teams; External partners; CMOs; Suppliers", "domainKnowledge" : "GMP; GDP regulations; FDA; EMA; ICH; Life sciences; Chemistry", "domainList" : [ "gmp", "gdp-regulations", "fda", "ema", "ich", "life-sciences", "chemistry" ], "domainSpecificKnowledge" : [ "GMP", "GDP regulations", "FDA", "EMA", "ICH", "Life sciences", "Chemistry" ], "toolProficiency" : [ "Veeva" ], "communicationSkills" : "Stakeholder management", "continuousLearning" : "Professional growth opportunities", "problemSolvingSkills" : "Solve complex problems", "specialRequirements" : "Up to 20% travel", "qualificationsBasic" : "Bachelor's degree in life sciences, 8+ years GMP Quality experience, Knowledge of global GMP regulations, Knowledge of quality systems, Ability to lead cross-functional initiatives, Ability to solve complex problems, Excellent communication skills, Excellent stakeholder management skills, Authorized to work in the U.S", "qualificationsPreferred" : "Experience with eQMS, Experience with global markets", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "We are seeking a Senior Manager, GMP Quality Assurance to support and continuously improve Quality Systems across clinical and commercial products. This role provides leadership across internal teams and external partners to ensure compliance with global GMP/GDP regulations and company standards. Key Responsibilities * Lead batch release activities, including review/approval of batch records and material disposition * Provide GMP oversight for manufacturing and distribution partners (DS, DP, and supply chain) * Ensure compliance with global regulations (FDA, EMA, ICH) * Manage investigations, deviations, CAPA, and change controls * Support audits, inspections, and annual product reviews * Drive quality system improvements and track key quality metrics * Partner with CMOs and suppliers on validation, tech transfer, and qualification activities * Mentor and develop junior QA staff ## Qualifications Qualifications * Bachelor’s degree in life sciences, chemistry, or related field * 8+ years of GMP Quality experience in pharma or biotech * Strong knowledge of global GMP regulations and quality systems * Proven ability to lead cross-functional initiatives and solve complex problems * Excellent communication and stakeholder management skills Additional Details * Experience with eQMS (e.g., Veeva) and global markets is a plus * Up to 20% travel may be required * Must be authorized to work in the U.S. ## Additional Information Deciphera is committed to fair and equitable compensation practices. The base salary pay range for this role is $138,000 - $190,000. Actual compensation packages will depend on various factors, including, but not limited to depth of experience, education, skillset, overall performance and/or location. Deciphera believes in providing a competitive compensation and benefits package to all employees. Our base salary is just one component of Deciphera’s competitive total rewards strategy that also includes annual performance bonus, a long-term incentive plan, full range of benefits and other incentive compensation plans (if applicable) Benefits: * Competitive salary and annual bonus. * Comprehensive benefits package including medical, dental, vision insurance, 401(k) retirement plan with company match, and more. * Generous parental leave and family planning benefits. * Outstanding culture and opportunities for personal and professional growth. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION Deciphera is committed to equal employment opportunity and values diversity. To ensure that we comply with reporting requirements, we invite you complete the confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment. This information will also be treated confidentially. We are committed to make all hiring decisions and other employment decisions on a non-discriminatory basis.", "summaryDescription" : "Sr. Manager, GMP Quality Assurance at Deciphera Pharmaceuticals. Skills: GMP Quality Assurance, Quality Systems, Regulatory Compliance. Lead batch release activities. 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And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. WHAT'S THE JOB? Pleo's Customer Support team is on the front line every day — helping thousands of finance teams across Europe get more out of their Pleo experience. As our Customer Support QA Manager, you'll make sure every interaction across every channel (chat, email, phone — all of it) meets the bar we've set for ourselves. This isn't just a compliance role. You'll build and own the QA function that helps our support team grow, get better, and actually enjoy the work. You'll turn quality data into real insights, work closely with Team Leads and Enablement, and make the case internally for what \"great support\" looks like at Pleo. WHAT YOU'LL BE DOING · Own the end-to-end QA programme across all support channels — defining frameworks, scoring rubrics, calibration processes and feedback loops · Lead and develop, setting us up for success and making sure you work drives real improvement (not just scorecards) · Partner with Support Team Leads to close the loop on coaching — making sure QA findings translate into meaningful development for agents · Analyse quality trends and surface insights to leadership: what's working, what isn't, where we need to invest · Work cross-functionally to flag recurring issues that go beyond support — bugs, process gaps, product friction · Define and maintain what \"good\" looks like for each channel and interaction type, and evolve it as Pleo and our customers change · Build reporting and dashboards that give the right people the right visibility · Run calibration sessions that keep the team aligned and scoring consistently WHAT WE'RE LOOKING FOR · Proven experience running a QA function within a customer support environment — ideally at a tech or fintech company · Experience managing people, with a track record of developing QA analysts or coaches · Strong analytical mindset — you're comfortable working with data and drawing meaningful conclusions from it · Familiarity with QA tooling (Playvs, Klaus, MaestroQA, or similar) and support platforms (Zendesk, Intercom, etc.) · A sharp eye for what makes a customer interaction genuinely good — not just technically correct · The ability to influence without authority — you'll need to bring Team Leads and agents on the journey with you · Clear, direct communicator who can translate quality metrics into stories that resonate with different audiences BONUS POINTS IF YOU HAVE · Experience scaling QA in a high-growth environment · Familiarity with CSAT, NPS, and how quality programmes connect to customer satisfaction metrics · Background in BPO or outsourced support QA WHAT WE OFFER · Flexible working — we trust you to know when and where you do your best work · A Pleo card with a monthly allowance for lunch, snacks, or whatever keeps you going · 25 days holiday + local public holidays · Genuine investment in your growth — training budget, time to use it, and a team that takes learning seriously WORKING AT PLEO We're building a team that reflects the world we want to see — diverse in background, perspective, and experience. If you don't tick every box here but think you could do something special in this role, we'd still love to hear from you. ABOUT YOUR APPLICATION - English first. Since it's our company language, please submit your application in English. You’ll be using it a lot if you join us. - A fair look for everyone. Our talent team reads every single application to ensure the process is fair. To keep things running smoothly, we only accept applications through our system—our support team can’t pass on calls or emails. - Diversity drives us. We can only reach our goals if our team reflects the world around us. That starts with you hitting apply, even if you don't tick every single box. We encourage people from all backgrounds and experiences to join us. - Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility requirements or need a specific format, email belonging@pleo.io. We’ll design a process that works for you. - Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy here https://www.pleo.io/en/legal. - Applying for multiple roles? Nothing is stopping you, and we assess every role independently. However, we do look for alignment, so make sure you can explain why your interest and experience are right for each specific role. - Reapplying. If you’re applying for the same role again, please wait six months from your last decision before hitting submit.", "summaryDescription" : "Manager, Quality Assurance at Pleo. Skills: Quality assurance program, Team development, Data insights, Cross-functional flagging. Own QA programme. Define frameworks", "createdAt" : "2026-06-14T04:53:28.390", "lastUpdated" : "2026-06-15T08:28:00.181", "ingestTimestamp" : "2026-06-14T04:53:28.390", "mongoId" : "6a2c68ac74d8ee00a09043a1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Quality assurance", "Data analysis", "Trend analysis", "Metric translation", "Quality assurance program", "Team development", "Data insights", "Cross-functional flagging", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Customer support environment", "Tech company", "Fintech company", "Customer satisfaction metrics", "Playvs", "Klaus", "MaestroQA", "Zendesk", "Intercom" ], "skillCount" : 23, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ac53174d8ee00a0700b7c", "title" : "Associate Director / Director, Clinical Quality Assurance", "company" : "Beam Therapeutics", "industry" : "Biotechnology", "salary" : { "min" : 185000.0, "max" : 260000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cambridge, Massachusetts, United States", "locations" : [ "Cambridge", "Massachusetts", "United States" ], "timestamp" : "2026-06-14T23:03:42.409", "fingerprint" : "1fb386aed534ce6243019ee1b989ba4ecc948fe64a77de65a3e0bc1f2cb692af", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/beamtherapeutics/jobs/8583858002", "externalId" : "8583858002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cambridge", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3656347,-71.1040018" } ], "locationText" : "Cambridge, Massachusetts, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceLevel" : "Director", "professionalSkills" : [ "Clinical QA", "Inspection readiness", "Vendor oversight", "Program quality oversight" ], "hardSkillsList" : [ "GCP R3", "PV regulations" ], "softSkillsList" : [ "Leadership", "Judgement", "Decision making" ], "hardSkills" : [ { "name" : "GCP R3", "level" : "intermediate" }, { "name" : "PV regulations", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Judgement" }, { "name" : "Decision making" } ], "majorSkills" : "Clinical Quality Assurance, Inspection readiness, GCP compliance", "majorSkillsList" : [ "Clinical Quality Assurance", "Inspection readiness", "GCP compliance" ], "coreResponsibilities" : "Lead inspection readiness strategies, Conduct inspection risk assessments, Coordinate mock inspections, Support health authority inspections, Serve as Clinical QA Lead, Provide quality review of protocols, Provide quality review of informed consent forms, Provide quality review of investigator brochures, Provide quality review of CSRs, Provide quality review of regulatory submission documents, Develop program/study-level risk-based audit plan, Execute program/study-level risk-based audit plan, Provide quality oversight of CRO, Provide quality oversight of key service providers, Lead quality investigations, Lead root cause analysis, Lead CAPA development, Partner with Clinical Development, Partner with Clinical Operations, Partner with Data Management, Partner with Biostatistics, Partner with Medical Writing, Partner with Regulatory Affairs, Coach cross-functional teams on GCP R3, Contribute to Quality Management System evolution, Support clinical SOP development, Support QA SOP development", "teamCollaboration" : "Cross-functional teams; Clinical Development; Clinical Operations; Data Management; Biostatistics; Medical Writing; Regulatory Affairs", "domainKnowledge" : "GCP R3; PV regulations; Clinical stage biotech", "domainList" : [ "gcp-r3", "pv-regulations", "clinical-stage-biotech" ], "domainSpecificKnowledge" : [ "GCP R3", "PV regulations", "Clinical stage biotech" ], "toolProficiency" : [ "Veeva" ], "communicationSkills" : "Exceptional communication", "documentationSkills" : "Quality review", "problemSolvingSkills" : "Root cause analysis; Risk-based decision making", "qualificationsBasic" : "University degree in scientific discipline/life sciences OR equivalent experience, 10+ years of relevant experience in clinical/GCP quality, GCP R3 and solid understanding of PV regulations, Demonstrated ability to partner cross-functionally, Direct experience supporting FDA and global healthy authority inspections", "qualificationsPreferred" : "Experience in a clinical stage biotech company preferred", "remoteFriendly" : true, "rawDescription" : "Company Overview: Beam Therapeutics is a biotechnology company committed to establishing the leading, fully integrated platform for precision genetic medicines. To achieve this vision, Beam has assembled a platform with integrated gene editing, delivery and internal manufacturing capabilities. Beam’s suite of gene editing technologies is anchored by base editing, a proprietary technology that is designed to enable precise, predictable and efficient single base changes, at targeted genomic sequences, without making double-stranded breaks in the DNA. This has the potential to enable a wide range of therapeutic editing strategies that Beam is using to advance a diversified portfolio of base editing programs. Beam is a values-driven organization committed to its people, cutting-edge science, and a vision of providing life-long cures to patients suffering from serious diseases. Position Overview: Beam is seeking an experienced Clinical Quality professional at the Associate Director / Director level to join our grown Quality Team. Reporting to the Senior Director, Clinical Quality Assurance, this role will provide strategic and operational leadership for inspection readiness, program quality oversight, and vendor oversight as Beam advances toward its first regulatory submission and potential associated inspections. Responsibilities: Lead development and execution of enterprise-wide GCP inspection readiness strategies and plans. Conduct inspection risk assessments and coordinate mock inspections, readiness reviews, and remediation activities. Support health authority inspections, including document review, response coordination, and follow-up remediation activities. Serve as the Clinical QA Lead for assigned studies and programs. Provide quality review of protocols, informed consent forms, investigator brochures, CSRs, and regulatory submission documents. Develop and execute program/study-level risk-based audit plan, including investigator site, vendor and internal process audits. Provide quality oversight of CRO and key service providers through qualification, ongoing monitoring, and issue escalation. Provide QA oversight of TMF quality and completeness in collaboration with study teams and TMF group. Support TMF migration activities, as required. Lead quality investigations, root cause analysis, and CAPA development. Partner with Clinical Development, Clinical Operations, Data Management, Biostatistics, Medical Writing, and Regulatory Affairs to provide compliance and inspection readiness support. Coach cross-functional teams on GCP R3 expectations. Contribute to the continued evolution of the Quality Management System, including oversight and trending of key quality metrics (internal and external). Support clinical and QA SOP development efforts. Qualifications: University degree in a scientific discipline/life sciences OR equivalent experience in biotech/pharmaceutical industry. Experience in a clinical stage biotech company preferred. 10+ years of relevant experience in clinical/GCP quality. Level will be commensurate with experience. Outstanding expertise in GCP R3 and solid understanding of PV regulations. Demonstrated ability to successfully partner cross-functionally. Excellent interpersonal effectiveness, including exceptional communication skills. Advanced computer skills, including experience working in Veeva. Consistent excellent judgement and pragmatic, risk-based decision making skills. Direct experience supporting FDA and other global healthy authority (e.g., EMA, MHRA) inspections and related inspection preparation activities. The salary range below reflects the full-time base salary range we expect to pay for this role at the time of posting. Base pay will be determined based on several factors including, but not limited to, relevant experience, education, scope of job, internal comparisons, and market data. Beam Pay Range $185,000—$260,000 USD", "summaryDescription" : "Associate Director / Director, Clinical Quality Assurance at Beam Therapeutics. Skills: Clinical Quality Assurance, Inspection readiness, GCP compliance. Lead inspection readiness strategies. Conduct inspection risk assessments", "postedDate" : "2026-06-12T02:36:40.349", "createdAt" : "2026-06-12T02:36:40.349", "lastUpdated" : "2026-06-14T23:03:42.409", "ingestTimestamp" : "2026-06-12T02:36:40.349", "mongoId" : "6a2ac53174d8ee00a0700b7c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 185000, "salaryAnnualMax" : 260000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "GCP R3", "PV regulations", "Leadership", "Judgement", "Decision making", "Clinical Quality Assurance", "Inspection readiness", "GCP compliance", "Clinical QA", "Vendor oversight", "Program quality oversight", "Clinical stage biotech", "Veeva" ], "skillCount" : 13, "jobCategory" : "other", "jobSubcategory" : "quality", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Biotechnology" }, { "id" : "6a2c8b7c74d8ee00a0972f0f", "title" : "CX Quality Assurance Lead", "company" : "Headway", "industry" : "All Cost Centers", "salary" : { "min" : 95200.0, "max" : 140000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T22:43:19.535", "fingerprint" : "61c4fbc331ea503d03408c18950843527e93cef709df7e21ed0f5b54422edf57", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/headway/30ee5b07-cb45-4a59-9944-d8df07b4e217/application", "externalId" : "30ee5b07-cb45-4a59-9944-d8df07b4e217", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "SQL", "professionalSkills" : [ "Program ownership", "Data analysis" ], "hardSkillsList" : [ "Quality assurance", "Conversation analytics", "AI-powered quality measurement" ], "hardSkills" : [ { "name" : "Quality assurance", "level" : "intermediate" }, { "name" : "Conversation analytics", "level" : "intermediate" }, { "name" : "AI-powered quality measurement", "level" : "intermediate" } ], "majorSkills" : "Quality assurance, Conversation analytics, AI-powered quality measurement", "majorSkillsList" : [ "Quality assurance", "Conversation analytics", "AI-powered quality measurement" ], "coreResponsibilities" : "Own QA program area end-to-end, Drive QA program from signal to action, Set quality standards and rubric logic, Ensure consistent application across channels, Recommend framework updates based on outcomes, Configure and improve AI-QA tooling, Set scoring logic, Monitor accuracy, Ensure platform delivers consistent output, Build automation into QA workflows, Expand AI-assisted processes, Analyze quality and conversation data, Surface DSAT drivers, Surface behavioral trends, Surface escalation patterns, Surface workflow gaps, Understand why issues occur, Design and maintain dashboards, Track key quality metrics, Translate findings into recommendations, Produce structured insight reports, Ensure findings flow into decisions, Contribute QA input to WBR/MBR cycles, Partner with BPO teams, Align on standards with BPO teams, Drive calibration with BPO teams, Keep expectations consistent, Collaborate with Enablement, Collaborate with Knowledge, Collaborate with Programs, Ensure quality signals drive decisions, Deliver initiatives to improve agent quality, Deliver initiatives to improve customer satisfaction", "teamCollaboration" : "CX leadership; BPO teams; Enablement teams; Knowledge teams; Programs teams", "domainKnowledge" : "Mental healthcare; Insurance billing; Provider software", "domainList" : [ "mental-healthcare", "insurance-billing", "provider-software" ], "domainSpecificKnowledge" : [ "Mental healthcare", "Insurance billing", "Provider software" ], "toolProficiency" : [ "ObserveAI", "Rippit", "Level AI", "Klaus", "Looker", "Metabase", "Hex" ], "continuousLearning" : "Training and professional development", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Improve agent quality; Improve customer satisfaction", "qualificationsBasic" : "4–7 years in CX operations, QA, or analytics, Owned a program with measurable outcomes", "qualificationsPreferred" : "Looker, Metabase, Hex, or SQL experience, Experience with ObserveAI, Rippit, Level AI, Klaus, or similar", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. About the Role Headway is looking for an experienced QA Lead to evolve how quality works across our CX organization as we move from manual evaluation to a system that generates insights continuously, surfaces behavioral trends at scale, and drives the decisions that make our agents better and our customers better served. This is a customer support quality assurance role focused on agent evaluation, conversation analytics, and AI-powered quality measurement — not software testing, test automation, or CI/CD engineering You'll be joining the Agent Success team within Customer Experience, a function focused on making our CX agents more effective, more consistent, and better supported. QA is in active evolution here; we're moving from a manual, sampling-based model to a specialized, insight-driven system, and the people we hire will have a direct hand in building it. Your role will have real ownership over a defined area of the QA program — calibration and framework governance, AI-powered analytics and insights, or vendor and partner quality oversight, depending on role fit. This isn't a traditional QA role where you spend your days manually grading interactions. You'll design the systems, analyze the signals, and surface the patterns that change how we operate, with clear ownership over outcomes. Your work will give CX leadership consistent, reliable visibility into performance, process, and operations — and the context to act on what they find. You will: - Own a defined area of the QA program end-to-end (calibration and rubric governance, AI-powered analytics, or partner quality) and drive it from signal to action - Set quality standards and rubric logic for your area; ensure consistent application across channels and partners and recommend framework updates based on outcomes - Configure and continuously improve AI-QA tooling (ObserveAI or similar) with set scoring logic, monitoring accuracy, and ensuring the platform delivers consistent, actionable output - Build automation into QA workflows to reduce manual overhead and expand coverage; establish AI-assisted processes for status updates, reporting, and initiative recaps - Analyze quality and conversation data to surface DSAT drivers, behavioral trends, escalation patterns, and workflow gaps by going beyond what happened to understand why - Design and maintain dashboards that track key quality metrics; translate findings into clear operational recommendations for CX leadership - Produce structured insight reports (clear signal, root cause, recommended action) and ensure findings flow into training, content, coaching, and product decisions - Contribute QA input to WBR/MBR cycles and cross-functional planning; give leadership consistent visibility into program health and customer experience impact - Partner with BPO teams and CX stakeholders to align on standards, drive calibration, and keep expectations consistent across every channel and partner - Collaborate with Enablement, Knowledge, and Programs to ensure quality signals drive decisions across training, content, and coaching and deliver initiatives that measurably improve agent quality and customer satisfaction You'd be a great fit if... - 4–7 years in CX operations, QA, or analytics — you've genuinely owned a program (not just contributed to one) and have specific, measurable outcomes to point to - Comfortable pulling and analyzing data without a dedicated analyst (Looker, Metabase, Hex, or similar; SQL is a plus) - You've worked with QA and conversation intelligence tools (ObserveAI, Rippit, Level AI, Klaus, or similar) and know how to configure, calibrate, and get meaningful output from them - You use AI as part of how you actually work with automations, workflow improvements, faster paths to insight - You've produced insight reports that moved real decisions, where training shifted, processes changed, policy updated - You don't just identify problems, you design the processes that prevent them from recurring - You can translate quality data for non-QA audiences and influence decisions without formal authority - You are comfortable in ambiguity and move fast without sacrificing rigor, and you're fine building the playbook as you go - You are fluent in quality evaluation methodologies, calibration processes, and QA framework design - You have a track record coordinating across operations, training, content, and technology teams to deliver shared goals - You are a strong communicator, demonstrated with clear status reports, insight briefs, and stakeholder presentations - You are motivated by the mission: making mental healthcare affordable and accessible Compensation and Benefits: The expected base pay range for this position is $95,200-$140,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level. We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential. - Benefits offered include: - Equity compensation - Medical, Dental, and Vision coverage - HSA / FSA - 401K - Work-from-Home Stipend - Therapy Reimbursement - 16-week parental leave for eligible employees - Carrot Fertility annual reimbursement and membership - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st - Flexible PTO - Employee Assistance Program (EAP) - Training and professional development We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.", "summaryDescription" : "CX Quality Assurance Lead at Headway. Skills: Quality assurance, Conversation analytics, AI-powered quality measurement. Own QA program area end-to-end. 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Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Language able to conduct root cause analysis. Ideally but not limited to, a Bachelor’s degree in Business Administration, Finance/ Economics, Communication, Data Science/Analytics. Advantageous if you have working experience in the finance industries or BPO supporting financial clients. Able to work under pressure and adapt to a fast-paced environment, show strong sense of responsibility and a passion for customer service management, work proactively with service mindset, strong problem solving and delivery skills. No problem working on site and rotational shifts if necessary. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.", "summaryDescription" : "Quality Assurance Analyst at Bybit. Skills: Quality Assurance, Problem solving. 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Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

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Internal audits; External audits", "projectManagementSkills" : [ "Strategic planning", "Policy development", "Roadmap planning" ], "domainKnowledge" : "Procurement; Contract management; State data reporting; Federal regulations", "domainList" : [ "procurement", "contract-management", "state-data-reporting", "federal-regulations" ], "domainSpecificKnowledge" : [ "Procurement", "Contract management", "State data reporting", "Federal regulations" ], "toolProficiency" : [ "Dbt Cloud" ], "communicationSkills" : "Executive presentations; Technical documentation; Client meetings", "documentationSkills" : "Technical writing; API documentation; Architecture diagrams", "continuousLearning" : "Training and development opportunities", "innovationCreativity" : "Innovative ideas; Streamline processes", "problemSolvingSkills" : "Problem solver; Root cause analysis; Data-driven decision making", "specialRequirements" : "Texas resident required, Relocate to Texas required", "outcomesObjectives" : "Ensure departmental processes are impartial; Ensure departmental processes are transparent; Ensure departmental processes are professional; Acquisitions of program services for the State", "qualificationsBasic" : "Five years of experience in oversight and direction of an agency or in strategic planning and policy development and implementation, Two years of experience in administrative management or supervisory capacity, Two years of experience in data collection and analysis, One year experience in management and direction of staff relevant to data collection and analysis, Experience with state data reporting and analysis", "qualificationsPreferred" : "PhD preferred, Specific ML framework experience, Cloud platform certs", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Data Analysis and Quality Assurance (DAQA) Director Who We Are: Texas Workforce Commission connects people with careers across the state. We are based in Austin on the east side of the Texas State Capitol, in the Business Operations Division located at 1117 Trinity Street in Austin. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. Who You Are: A self-starting, motivated, collaborative problem solver who understands the value of data analysis in measurement of procurement and contract related activities for the Procurement and Contract Services Department. You should share our department’s mission to provide excellent customer service and ensure that departmental processes are impartial, transparent, and professional. You should be innovative and open to new ideas to streamline existing processes. We strive to ensure that acquisitions of program services are conducted with the best outcome for the State in mind. What you Will Do: The Data Analysis and Quality Assurance (DAQA) Director: -Directs data reporting and analysis activities. -Develops and implements techniques for analyzing and reporting data in meaningful ways and remains compliant with state and federal rules and regulations. -Develops and establishes goals and objectives consistent with the agency policy and procedure. -Provides direction, guidance, and assistance in developing reports and collecting data related to contracts and procurement. -Reviews and approves reports, data collection and analysis, and ensures accuracy and that quality reports are distributed. -Reviews guidelines, procedures, rules, and regulations; and monitors compliance related to contract and procurement databases. -Makes recommendations to improve data collection and analysis. -Plans, develops, and approves schedules, priorities, and standards for achieving goals. -Reviews results of special investigations, internal audits, research studies, forecasts, and modeling exercises to provide direction and guidance. -Performs advanced (senior-level) managerial work providing direction and guidance in strategic operations and planning. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. You Will be Trusted To: -Establish goals and objectives. -Respond to audit requests from internal and external entities. -Develop guidelines, procedures, policies, rules, and regulations. -Develop schedules, priorities, and standards for achieving established goals. -Coordinate and evaluate data collection, reporting, and quality. -Develop and evaluate data reports and policies and procedures for producing quality reports and maintaining data integrity. -Plan, assign, and supervise the work of others. -Work under limited supervision, with considerable latitude for the use of initiative and independent judgment. -Performs other duties as assigned. You Qualify With: -Five years of full-time experience in the oversight and direction of an agency program; or in strategic planning and policy development and implementation, two years of which must have been in an administrative management or supervisory capacity. -Relevant academic credits may be applied toward experience qualifications for this position. You Are a Great Fit With: -A minimum of two years’ experience in data collection and analysis. -One year experience in the management and direction of staff relevant to data collection and analysis. -Experience with state data reporting and analysis. You Gain: -A Family Friendly Certified Workplace. -Competitive starting salary: $9,166.67 to $9,583.34/month, depending on experience -Defined Retirement Benefit Plan -Optional 401(k) and 457 accounts -Medical Insurance -Paid time off, including time for vacation, sick and family care leave -Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Data Analysis and Quality Assurance Director at Texas Workforce Commission. Skills: Data analysis, Quality assurance, Data engineering, Machine learning. Direct data reporting and analysis activities. Develop techniques for analyzing and reporting data", "createdAt" : "2026-06-14T01:12:18.507", "lastUpdated" : "2026-06-15T08:50:23.902", "ingestTimestamp" : "2026-06-14T01:12:18.507", "mongoId" : "69dde3e52beec4dd3d9a03fa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 220000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Data reporting", "Data analysis", "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference", "Quality assurance", "Data engineering", "Machine learning", "Strategic planning", "Policy development", "Reporting", "Process improvement", "Forecasting", "Modeling", "Roadmap planning", "Procurement", "Contract management", "State data reporting", "Federal regulations", "Dbt Cloud" ], "skillCount" : 28, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30575ff292fd229cf38bd6", "title" : "[쿠팡] Quality Assurance Specialist (Andon Policy)", "company" : "Coupang", "industry" : "E-Commerce", "salary" : { "min" : 4.8E7, "max" : 6.5E7, "currency" : "KRW", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Quality Assurance Specialist in the E-commerce industry in Seoul, South Korea, adjusted for company size and specific role requirements." }, "location" : "Seoul, South Korea", "locations" : [ "Seoul", "South Korea" ], "timestamp" : "2026-06-16T09:24:00.243", "fingerprint" : "932919807d1c65ebd6857c3c8aa86bb832b7663b89283397ccaea6eda4bf76a1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/coupanginternal/jobs/8002532?gh_jid=8002532", "externalId" : "8002532", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seoul", "country" : "South Korea", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "37.5666791,126.9782914" } ], "locationText" : "Seoul, South Korea", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "technicalSkills" : "Power Bi, Excel", "professionalSkills" : [ "Policy management", "Process management", "Data analysis", "Quality management", "Stakeholder management", "Decision making" ], "hardSkillsList" : [ "Data analysis", "Process improvement", "Policy development" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Process improvement", "level" : "intermediate" }, { "name" : "Policy development", "level" : "intermediate" } ], "majorSkills" : "Andon policy, Quality assurance, Process management", "majorSkillsList" : [ "Andon policy", "Quality assurance", "Process management" ], "coreResponsibilities" : "Manage Andon non-food policies and common policies/processes, Operate Andon non-food policies and common policies/processes, Plan and reflect new Andon quality policies/processes, Provide customer-moving product experience, Communicate with various related departments, Develop policies/processes, Stabilize policies/processes, Set up and improve Andon common and non-food, Derive fundamental policy improvement plans through data analysis, Plan and manage proactive policies through collaboration with, Improve processes through periodic policy monitoring", "teamCollaboration" : "Related departments collaboration", "domainKnowledge" : "Andon policy; Non-food quality", "domainList" : [ "andon-policy", "non-food-quality" ], "domainSpecificKnowledge" : [ "Andon policy", "Non-food quality" ], "toolProficiency" : [ "Power Bi", "Excel" ], "problemSolvingSkills" : "Root cause analysis; Data analysis", "qualificationsBasic" : "3+ years policy and process establishment experience, Define root causes and identify business-impacting items from a macro perspective, Predict policy outcomes and impact, Proactively participate in customer experience improvement, Communicate effectively with various stakeholders and data", "qualificationsPreferred" : "Experience in non-food quality assurance, High proficiency in data analysis and work tools (Power Bi, Excel)", "workSiteFlexibility" : "Onsite", "rawDescription" : "반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다. Please complete the attached Internal Transfer Request Form and submit. 반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다. Please make sure to apply with your Coupang e-mail address. 회사 소개 쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 \"쿠팡 없이 그동안 어떻게 살았을까?\" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 리테일 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다. 쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다. 쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현가능한 한계를 뛰어넘고 있습니다. 고가용성(Always-on) 과 최첨단의 앞선 기술(High-tech), 초연결사회(Hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요. 직무소개 쿠팡의 Andon 비식품 정책 담당자는 고객이 구매하고 사용하는 과정에서 발생되는 Andon의 비식품 정책 및 공통 정책/프로세스를 관리하고 운영합니다. 궁극적으로 고객을 감동시킬 수 있는 상품 경험을 제공하기 위해 새로운 Andon 품질 정책/프로세스를 기획하고 반영하며, 다양한 유관부서와의 커뮤니케이션을 통해 정책/프로세스를 더욱 발전시키고 안정화될 수 있도록 관리합니다. 업무 내용 • Andon 공통 및 비식품 정책 관련 시스템/프로세스 신규 셋업 및 개선 • 품질 관련 지표 및 VOC에 대한 데이터 분석을 통한 근본적인 정책 개선안 도출 • 유관부서와의 협력/품질동향 파악을 통한 선제적인 정책 기획 및 관리 • 주기적 정책 모니터링을 통한 프로세스 개선 자격 요건 • 고객 및 품질 관련 정책 및 프로세스 수립 업무 관련 경력을 3년 이상 보유하신 분 • 데이터 분석 및 모니터링을 통해 근본적인 문제를 정의하고, 거시적인 관점에서 안돈 및 비즈니스 전반에 영향을 주는 항목을 파악하여 정책/프로세스를 구축할 수 있는 분 • 다양한 이해관계 및 지표/유관부서의 니즈 등을 종합하여 정책에 따른 결과 및 영향도를 면밀하게 예측하여 올바른 의사결정을 내릴 수 있는 분 • 고객 경험 개선을 위해 주도적으로 참여하거나 진행한 경험이 있으신 분 • 다양한 유관부서와 데이터 기반의 원활한 커뮤니케이션을 하실 수 있는 분 우대 사항 • 비식품(가전, 생활, 이미용, 가구 등) 품질보증 업무 수행 경력이 있으신 분 • 데이터 분석 및 업무 툴(Power Bi, Excel 등) 활용 능력이 높으신 분 전형 절차 및 안내 사항 전형 절차 서류전형 - 폰 스크리닝 - 전화면접 - 대면(화상)면접 – 최종 합격 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다. 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. 참고 사항 본 공고는 모집 완료 시 조기 마감될 수 있습니다. 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다. 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다. 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다. 고용형태는 정규직으로 수습기간 12 주를 포함합니다. 단, 업무상 필요한 경우에는 상기 수습기간을 적용하지 않거나 단축 또는 연장할 수 있습니다. 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다. 개인정보 처리방침  쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy  서류 반환 정책  본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.  당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다.", "summaryDescription" : "[쿠팡] Quality Assurance Specialist (Andon Policy) at Coupang. Skills: Andon policy, Quality assurance, Process management. Manage Andon non-food policies and common policies/processes. Operate Andon non-food policies and common policies/processes", "postedDate" : "2026-06-15T23:24:14.533", "createdAt" : "2026-06-15T23:24:14.533", "lastUpdated" : "2026-06-16T09:24:00.243", "ingestTimestamp" : "2026-06-15T23:24:14.533", "mongoId" : "6a30575ff292fd229cf38bd6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data analysis", "Process improvement", "Policy development", "Andon policy", "Quality assurance", "Process management", "Policy management", "Quality management", "Stakeholder management", "Decision making", "Non-food quality", "Power Bi", "Excel" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3050d7f292fd229cef60d1", "title" : "Director of Quality", "industry" : "Qualdoc Staffing", "salary" : { "min" : 100000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Columbus, OH", "locations" : [ "Columbus, OH" ], "certifications" : [ "Lean Manufacturing", "Six Sigma", "ASQ", "Quality certifications" ], "timestamp" : "2026-06-16T11:13:46.737", "fingerprint" : "eb013d88e927c0bc214173d2c7097c32d33c06eec4433d4ce2bc8bef80ac3322", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/qualdoc/d93b1ba3-cb00-4f32-b5d8-36850c72c9c6/apply", "externalId" : "d93b1ba3-cb00-4f32-b5d8-36850c72c9c6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "experienceLevel" : "Director", "professionalSkills" : [ "Quality strategy", "Process management", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Quality systems", "Compliance programs", "Root cause analysis", "Process improvement", "Quality management", "Cross-functional leadership", "Organizational change", "Team leadership", "Supplier quality programs", "Performance metrics", "Cost of quality", "Executive reporting" ], "hardSkillsList" : [ "Quality standards", "Process controls", "Quality metrics", "Reporting systems", "Audit processes" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Quality standards", "level" : "intermediate" }, { "name" : "Process controls", "level" : "intermediate" }, { "name" : "Quality metrics", "level" : "intermediate" }, { "name" : "Reporting systems", "level" : "intermediate" }, { "name" : "Audit processes", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Quality strategy, Quality systems, Continuous improvement, Team leadership", "majorSkillsList" : [ "Quality strategy", "Quality systems", "Continuous improvement", "Team leadership" ], "coreResponsibilities" : "Develop and execute quality vision, strategy, and objectives, Establish quality goals aligned with business objectives, Promote a culture of quality, accountability, and continuous, Partner with executive leadership, engineering, operations, and supply, Lead implementation and continuous improvement of Quality Management, Ensure compliance with ISO 9001 standards and regulatory, Oversee internal and external audits, Manage corrective actions, Oversee document control, Manage quality documentation processes, Develop and standardize quality procedures, Establish quality standards throughout production, Implement process controls throughout production, Drive reductions in defects, Drive reductions in rework, Drive reductions in scrap, Drive reductions in customer complaints, Lead root cause analysis, Implement quality metrics and reporting systems, Monitor performance and identify improvement opportunities, Serve as escalation point for customer quality concerns, Support customer audits and quality reviews, Develop supplier quality programs, Develop supplier performance metrics, Collaborate with suppliers to improve quality, Collaborate with internal teams to improve quality, Lead, mentor, and develop quality personnel, Build and scale quality organization, Develop training programs for quality awareness, Develop training programs for process discipline, Foster collaboration across quality, manufacturing, engineering, and supply, Develop and maintain quality KPIs, Develop executive-level dashboards, Communicate quality performance, trends, risks, and initiatives, Monitor cost-of-quality metrics", "teamCollaboration" : "Partner with executive leadership; Partner with engineering; Partner with operations; Partner with supply chain; Collaborate with suppliers; Collaborate with internal teams; Foster collaboration across teams", "domainKnowledge" : "Manufacturing operations; ISO 9001 standards; Regulatory requirements; Quality Management System (QMS); Electrical equipment manufacturing; Industrial equipment manufacturing; Power distribution manufacturing; Control panel manufacturing; Fabrication processes; Welding processes; Machining processes; Assembly processes; Custom manufacturing processes; Engineer-to-order (ETO); Configure-to-order manufacturing", "domainList" : [ "manufacturing-operations", "iso-9001-standards", "regulatory-requirements", "quality-management-system-qms", "electrical-equipment-manufacturing", "industrial-equipment-manufacturing", "power-distribution-manufacturing", "control-panel-manufacturing", "fabrication-processes", "welding-processes", "machining-processes", "assembly-processes", "custom-manufacturing-processes", "engineer-to-order-eto", "configure-to-order-manufacturing" ], "domainSpecificKnowledge" : [ "Manufacturing operations", "ISO 9001 standards", "Regulatory requirements", "Quality Management System (QMS)", "Electrical equipment manufacturing", "Industrial equipment manufacturing", "Power distribution manufacturing", "Control panel manufacturing", "Fabrication processes", "Welding processes", "Machining processes", "Assembly processes", "Custom manufacturing processes", "Engineer-to-order (ETO)", "Configure-to-order manufacturing" ], "communicationSkills" : "Executive presentations; Reporting", "documentationSkills" : "Quality documentation", "problemSolvingSkills" : "Root cause analysis; Problem-solving", "specialRequirements" : "30% manufacturing floor engagement", "outcomesObjectives" : "Reduced defects, scrap, rework, and customer quality issues; Improved audit results and corrective action performance; Quality systems and organizational compliance; Increased customer satisfaction; Increased operational performance; Development of high-performing quality organization; Support business growth", "qualificationsBasic" : "Bachelor's degree in Engineering, Quality Management, Manufacturing, Industrial Technology, or a related field, 10+ years of quality leadership experience within a manufacturing environment, Experience leading quality systems, compliance programs, and continuous improvement initiatives, Knowledge of root cause analysis, corrective actions, process improvement methodologies, and quality management principles, Proven ability to lead cross-functional teams and drive organizational change, Excellent leadership, communication, and problem-solving skills", "qualificationsPreferred" : "Experience in electrical equipment, industrial equipment, power distribution, control panels, or similar manufacturing industries, Knowledge of fabrication, welding, machining, assembly, or custom manufacturing processes, Experience supporting engineer-to-order (ETO) or configure-to-order manufacturing environments, Understanding of ISO 9001 standards and audit processes, Lean Manufacturing, Six Sigma, ASQ, or related quality certifications", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "## Description Director of Quality Location: Columbus, OH Job Type: Direct Hire Salary: Starting at $100,000+ (Based on Experience) Position Overview We are seeking an experienced Director of Quality to lead quality strategy, systems, and performance across a growing manufacturing operation. This leadership role is responsible for driving quality excellence, continuous improvement, compliance, and operational performance while ensuring products and processes consistently meet customer expectations and industry standards. The ideal candidate is a strategic yet hands-on quality leader with a strong background in manufacturing environments and proven success implementing quality systems, reducing defects, and building high-performing teams. Work Environment: Approximately 70% office-based and 30% manufacturing floor engagement. ## Key Responsibilities Quality Leadership & Strategy Develop and execute the organization's quality vision, strategy, and long-term objectives. Establish quality goals aligned with business objectives and customer expectations. Promote a culture of quality, accountability, and continuous improvement. Partner with executive leadership, engineering, operations, and supply chain teams to drive quality initiatives. Quality Systems & Compliance Lead the implementation and continuous improvement of the Quality Management System (QMS). Ensure compliance with ISO 9001 standards and applicable regulatory requirements. Oversee internal and external audits, corrective actions, document control, and quality documentation processes. Develop and standardize quality procedures across manufacturing operations. Manufacturing Quality Establish quality standards and process controls throughout production operations. Drive reductions in defects, rework, scrap, and customer complaints. Lead root cause analysis and corrective action initiatives. Implement quality metrics and reporting systems to monitor performance and identify improvement opportunities. Customer & Supplier Quality Serve as the primary escalation point for customer quality concerns. Support customer audits and quality reviews. Develop supplier quality programs and performance metrics. Collaborate with suppliers and internal teams to improve product and process quality. Team Leadership & Development Lead, mentor, and develop quality personnel. Build and scale the quality organization to support business growth. Develop training programs that promote quality awareness and process discipline. Foster collaboration across quality, manufacturing, engineering, and supply chain teams. Performance Reporting Develop and maintain quality KPIs and executive-level dashboards. Communicate quality performance, trends, risks, and improvement initiatives to leadership. Monitor cost-of-quality metrics, including scrap, rework, warranty claims, and customer complaints. ## Qualifications Required Bachelor's degree in Engineering, Quality Management, Manufacturing, Industrial Technology, or a related field. 10+ years of quality leadership experience within a manufacturing environment. Experience leading quality systems, compliance programs, and continuous improvement initiatives. Strong knowledge of root cause analysis, corrective actions, process improvement methodologies, and quality management principles. Proven ability to lead cross-functional teams and drive organizational change. Excellent leadership, communication, and problem-solving skills. Preferred Experience in electrical equipment, industrial equipment, power distribution, control panels, or similar manufacturing industries. Knowledge of fabrication, welding, machining, assembly, or custom manufacturing processes. Experience supporting engineer-to-order (ETO) or configure-to-order manufacturing environments. Strong understanding of ISO 9001 standards and audit processes. Lean Manufacturing, Six Sigma, ASQ, or related quality certifications. What Success Looks Like Reduced defects, scrap, rework, and customer quality issues. Improved audit results and corrective action performance. Strong quality systems and organizational compliance. Increased customer satisfaction and operational performance. Development of a high-performing quality organization that supports business growth. ## Additional Information Why Join Us? This is an opportunity to play a key leadership role in shaping quality strategy and driving operational excellence within a growing manufacturing organization. You'll have the ability to influence company-wide initiatives, build strong teams, and make a measurable impact on product quality and customer satisfaction.", "summaryDescription" : "Director of Quality. Skills: Quality strategy, Quality systems, Continuous improvement, Team leadership. Develop and execute quality vision, strategy, and objectives. Establish quality goals aligned with business objectives", "postedDate" : "2026-06-15T18:48:08.980", "createdAt" : "2026-06-15T18:48:08.980", "lastUpdated" : "2026-06-16T11:13:46.737", "ingestTimestamp" : "2026-06-16T03:20:14.950", "mongoId" : "6a3050d7f292fd229cef60d1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 100000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Quality standards", "Process controls", "Quality metrics", "Reporting systems", "Audit processes", "Leadership", "Mentoring", "Quality strategy", "Quality systems", "Continuous improvement", "Team leadership", "Process management", "Vendor management", "Stakeholder management", "Resource planning", "Compliance programs", "Root cause analysis", "Process improvement", "Quality management", "Cross-functional leadership", "Organizational change", "Supplier quality programs", "Performance metrics", "Cost of quality", "Executive reporting", "Manufacturing operations", "ISO 9001 standards", "Regulatory requirements", "Quality Management System (QMS)", "Electrical equipment manufacturing", "Industrial equipment manufacturing", "Power distribution manufacturing", "Control panel manufacturing", "Fabrication processes", "Welding processes", "Machining processes", "Assembly processes", "Custom manufacturing processes", "Engineer-to-order (ETO)", "Configure-to-order manufacturing", "Lean Manufacturing", "Six Sigma", "ASQ", "Quality certifications" ], "skillCount" : 44, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308fdef292fd229c0adda9", "title" : "Quality Assurance Analyst", "company" : "ARSIEM Corporation", "industry" : "0001-0031", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Quality Assurance Analyst in Bulgaria, adjusted for the government industry and remote work." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T14:45:37.000", "fingerprint" : "ce2b217b9cf54c06212584bbe640f61fef7f68030afedd315f74068c79cf0727", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/arsiem/30e81e45-d5f5-44c4-8d1f-b2d393e1fc1d/apply", "externalId" : "30e81e45-d5f5-44c4-8d1f-b2d393e1fc1d", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description About ARSIEM Corporation At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an experienced workforce of qualified professionals committed to providing the best possible support. As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients. That means a career packed with opportunities to grow and the ability to have an impact on every client you work with. ARSIEM is looking for a self-starting, motivated Quality Assurance Analyst to support a federal Microsoft 365 Contractor Support Services program. The Quality Assurance Analyst will support contractor-side quality control, deliverable review, performance monitoring, reporting quality, corrective action tracking, and documentation compliance against the PWS, QASP, and Quality Control Plan. This position is primarily remote. ## Responsibilities Support implementation and maintenance of the contractor’s Quality Control Plan. Monitor contractor performance against PWS requirements, deliverable schedules, quality standards, and QASP performance expectations. Review deliverables, reports, plans, schedules, technical documentation, and work products for accuracy, completeness, consistency, timeliness, and quality. Support development and quality review of the Project Management Plan, RACI chart, Integrated Master Schedule, transition-in documentation, transition-out documentation, GFE reports, status reports, and monthly consolidated reports. Track actions, issues, risks, mitigations, escalations, accomplishments, closures, customer feedback, and corrective actions. Support root cause analysis and non-recurrence tracking for defective, incomplete, late, or nonconforming work products. Coordinate with technical teams to ensure M365 deliverables and documentation align with contract requirements. Assist with Section 508 review of deliverables, as applicable. Maintain objective evidence supporting successful contract performance and CPARS outcomes. Support bi-weekly and monthly reporting activities. ## Minimum Qualifications Minimum 5 years of experience supporting Microsoft 365, IT service delivery, quality assurance, quality control, project controls, or technical documentation in a large corporate or government environment. Experience reviewing technical deliverables, project documentation, status reports, schedules, risks, and action-item tracking. Knowledge of Microsoft 365 cloud services, including SharePoint Online, OneDrive for Business, Exchange Online, Teams, Power Platform, Copilot, Azure/Azure AD, Intune, and related services. Experience supporting quality control processes, performance metrics, corrective actions, or process improvement. Excellent written and oral communication skills. Strong attention to detail and ability to manage deadlines across multiple deliverables. Ability to complete IRS MBI/security onboarding and required IRS security training. ## Preferred Qualifications Experience supporting federal government contracts, QCP/QASP implementation, CPARS support, or performance-based service contracts. Experience with Microsoft Project, SharePoint, Teams, Power BI, Excel, and document control processes. Experience with Section 508 documentation review. Experience supporting M365 governance, compliance, or enterprise reporting. ## Benefits For an overview of ARSIEM benefits, please visit https://www.arsiem.com/careers/ ## Additional Information Clearance Requirement: This position requires the ability to complete IRS MBI/security onboarding and required federal security training. Candidate Referral: Do you know someone who would be GREAT at this role? If you do, ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is 3,500, and the referrer is eligible to receive the sum for any applicant we place within 12 months of referral. The bonus is paid after the referred employee reaches 6 months of employment. ARSIEM is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.", "summaryDescription" : "Quality Assurance Analyst at ARSIEM Corporation", "postedDate" : "2026-06-14T01:08:57.535", "createdAt" : "2026-06-14T01:08:57.535", "lastUpdated" : "2026-06-16T14:45:37.000", "ingestTimestamp" : "2026-06-16T03:27:34.637", "mongoId" : "6a308fdef292fd229c0adda9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a1967f458b93c861e4edffd", "title" : "Quality Assurance Manager", "company" : "ARTIDIS", "industry" : "Healthcare", "salary" : { "min" : 135000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Quality Assurance Manager in Houston, United States, adjusted for manager seniority and the biotech industry." }, "location" : "Houston, TX", "locations" : [ "Houston", "TX" ], "timestamp" : "2026-06-15T05:23:34.398", "fingerprint" : "4d5e1afe6473444ed2de369a38865ca74962788652e9088292c205c643a34e19", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://artidis-ag.breezy.hr/p/79408130410a-quality-assurance-manager", "externalId" : "79408130410a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "domainKnowledge" : "Nanotechnology platform", "domainList" : [ "nanotechnology-platform" ], "domainSpecificKnowledge" : [ "Nanotechnology platform" ], "remoteFriendly" : false, "rawDescription" : "About ARTIDIS ARTIDIS AG is a clinical-stage health-tech start-up founded in Basel, Switzerland that has developed the first nanomechanical biomarker for cancer diagnosis and treatment optimization. The ARTIDIS nanotechnology platform integrates different types of clinical data into the ARTIDISNET", "summaryDescription" : "Quality Assurance Manager at ARTIDIS", "createdAt" : "2026-06-14T05:27:28.286", "lastUpdated" : "2026-06-15T05:23:34.398", "ingestTimestamp" : "2026-06-14T05:27:28.286", "mongoId" : "6a1967f458b93c861e4edffd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 195000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Nanotechnology platform" ], "skillCount" : 1, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7dc574d8ee00a0950c90", "title" : "Quality Assurance Engineer", "company" : "Ubiquiti Inc.", "industry" : "Technology", "salary" : { "min" : 750000.0, "max" : 1100000.0, "currency" : "TWD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Quality Assurance Engineer in Taiwan, adjusted for mid-level experience and the technology industry." }, "location" : "Taiwan", "locations" : [ "Taiwan" ], "timestamp" : "2026-06-15T07:29:20.075", "fingerprint" : "601a195fb22914123ae1d9996a642bb0948462507c8ebe341fe11e45bdfbce29", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ubiquiti/jobs/4204494009", "externalId" : "4204494009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Taiwan", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "Taiwan", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Firmware, Networking, AI features, System integrations, Web Applications, Mobile Applications, IoT, Smart devices, TCP/IP, RTSP, HTTP, MQTT", "professionalSkills" : [ "Test planning", "Test execution", "Test strategy", "Regression coverage", "Issue triage", "Risk assessment" ], "hardSkillsList" : [ "Manual validation", "Automation testing", "Performance testing", "Stress testing", "Reliability testing", "Network congestion" ], "softSkillsList" : [ "Independent work", "Team member" ], "hardSkills" : [ { "name" : "Manual validation", "level" : "intermediate" }, { "name" : "Automation testing", "level" : "intermediate" }, { "name" : "Performance testing", "level" : "intermediate" }, { "name" : "Stress testing", "level" : "intermediate" }, { "name" : "Reliability testing", "level" : "intermediate" }, { "name" : "Network congestion", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Independent work" }, { "name" : "Team member" } ], "majorSkills" : "Firmware QA, Automation testing, Device validation", "majorSkillsList" : [ "Firmware QA", "Automation testing", "Device validation" ], "coreResponsibilities" : "Design test plans, Develop test plans, Execute test plans, Design test cases, Develop test cases, Execute test cases, Design test strategies, Develop test strategies, Execute test strategies, Perform end-to-end validation, Build automation frameworks, Maintain automation frameworks, Build automation scripts, Maintain automation scripts, Configure test environments, Manage test environments, Configure test labs, Manage test labs, Configure test setups, Manage test setups, Execute manual testing, Collaborate with Firmware teams, Collaborate with AI teams, Collaborate with Backend teams, Collaborate with App teams, Perform performance testing, Perform stress testing, Perform reliability testing, Generate test reports, Generate quality metrics, Generate risk assessments", "teamCollaboration" : "Firmware teams; AI teams; Backend teams; App teams", "projectManagementSkills" : [ "Agile", "Scrum" ], "domainKnowledge" : "Camera devices; Access control devices; Firmware features; System-level functionality; IoT scenarios; Video streaming; Audio systems; AI-based detection", "domainList" : [ "camera-devices", "access-control-devices", "firmware-features", "system-level-functionality", "iot-scenarios", "video-streaming", "audio-systems", "ai-based-detection" ], "domainSpecificKnowledge" : [ "Camera devices", "Access control devices", "Firmware features", "System-level functionality", "IoT scenarios", "Video streaming", "Audio systems", "AI-based detection" ], "toolProficiency" : [ "Jenkins", "GitLab CI" ], "documentationSkills" : "Test reports; Quality metrics; Risk assessments", "problemSolvingSkills" : "Issue triage; Root cause analysis", "qualificationsBasic" : "2+ years testing Web/Mobile, 2+ years firmware testing, QA lifecycle knowledge, Agile/Scrum understanding, Performance tests knowledge, Independent work ability, Team member ability, English language proficiency, Bachelor's degree", "qualificationsPreferred" : "IoT/smart device testing, Network protocols familiarity, CI/CD tools experience, Test integration pipelines, Video streaming knowledge, Audio systems knowledge, AI-based detection knowledge, Device/API automation frameworks", "rawDescription" : "About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Role Summary As part of the Protect and Access FW QA team, you will play a critical role in ensuring the stability, performance, and user experience of our camera and access control devices. This role combines hands-on manual validation with automation-driven testing, focusing on end-to-end device behavior across firmware, networking, AI features, and system integrations. Responsibilities (What he/she will do after joining UI) Design, develop, and execute test plans, test cases, and test strategies for firmware features and system-level functionality Perform end-to-end validation of devices, including camera, IoT, and access products under real-world scenarios Build and maintain automation test frameworks and scripts to improve regression coverage and efficiency Configure and manage test environments, labs, and test setups (network, devices, IoT scenarios) Execute manual testing for new features, edge cases, and exploratory scenarios where automation is not feasible Collaborate closely with Firmware, AI, Backend, and App teams for issue triage and resolution Perform performance, stress, and reliability testing (e.g., long-run stability, network congestion scenarios) Generate test reports, quality metrics, and risk assessments to support release decisions Requirement (Must-Haves) 2+ years of experience testing modern Web and/or Mobile Applications 2+ years of experience testing firmware layer Good knowledge base of the QA lifecycle - methodologies, tools, and processes Understanding of Agile/Scrum development principles Familiar various performance tests including stress, latency, scalability Ability to work both independently and as a team member Good knowledge of English Bachelor's degree in computer sciences or QA related (world-recognised) course Preferred Qualifications Experience testing IoT or smart devices (e.g., cameras, access control systems) Familiarity with network protocols (TCP/IP, RTSP, HTTP, MQTT, etc.) Experience with CI/CD tools (e.g., Jenkins, GitLab CI) and test integration pipelines Knowledge of video streaming, audio systems, or AI-based detection features Exposure to automation frameworks for device or API testing", "summaryDescription" : "Quality Assurance Engineer at Ubiquiti Inc.. Skills: Firmware QA, Automation testing, Device validation. Design test plans. 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We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! What You'll Bring: 2+ years of prepress, print design, or print-production experience. Critical eye for detail and ability to distinguish color. Extended concentration and the ability to focus on small details. Good organizational skills. Ability to work independently, efficiently, and accurately. Possess basic familiarity with Magic: The Gathering. Comfortable communicating with people at all levels. Can take initiative and follows through. Comfortable working with publishing timelines. Nice to Have: Esko Webcenter experience. We are an Equal Opportunity / Affirmative Action Employer The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know. Additional Details: Please note that this is a temporary assignment providing services to Wizards through an external staffing agency. If you are selected for this assignment, you will be employed by Workwell as a W2 employee and will not be an employee of Wizards. Employment Type: Contingent Worker Location: Hybrid Duration: 3 months with possibility to extend to 12 months Compensation Range, Currency USD: Starting Pay Range: $30/hour Pay Range End: $35/hour In compliance with local law, we are disclosing the hourly pay range for this role. Workwell offers US based Wizards temporary workers a comprehensive benefits package, including: Medical Dental Vision Health savings accounts Employee assistance program 401(k) retirement plan Employee Stock Ownership Plan Paid Sick Leave (variable based on location) Paid Time Off and Holiday Pay Benefits listed below is for Full Time employees, the benefits listed above is for our contingent workers. #Wizards The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $30—$35 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.", "summaryDescription" : "Prepress Quality Assurance Technician at Hasbro", "postedDate" : "2026-06-14T20:07:49.392", "createdAt" : "2026-06-14T20:07:49.392", "lastUpdated" : "2026-06-16T04:23:36.191", "ingestTimestamp" : "2026-06-14T20:07:49.392", "mongoId" : "6a2ca3ba74d8ee00a09ad66d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 62400, "salaryAnnualMax" : 72800, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306b01f292fd229cfceccc", "title" : "Associate Operational Account Manager, MTS", "company" : "Sportradar", "industry" : "Sports", "salary" : { "min" : 30000.0, "max" : 45000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Associate Operational Account Manager in Gibraltar, adjusted for the technology industry and company size." }, "location" : "Gibraltar, GI", "locations" : [ "Gibraltar", "GI" ], "timestamp" : "2026-06-16T12:04:26.267", "fingerprint" : "d0031e19b51a7dfaeb9476948e3643860e68f882d0ce1e83f189e23559d443b8", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sportradar/744000132234009-associate-operational-account-manager-mts", "externalId" : "744000132234009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Gibraltar", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Gibraltar", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "remoteFriendly" : false, "rawDescription" : "We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. 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THE CHALLENGE * Support the Operational Account Management team with day-to-day customer and account-related activities. * Assist in monitoring trading performance and highlighting trends, issues, or opportunities for review. * Prepare reports, summaries, and analysis to support customer discussions and internal decision-making. * Help coordinate onboarding, handover, and implementation activities for new and existing customers. * Track follow-up actions and ensure agreed tasks are communicated and completed on time. * Support customer training sessions, product demonstrations, and ongoing engagement activities where required. * Work with internal teams to help resolve operational issues and improve service delivery. * Maintain accurate records of customer activity, requests, and operational updates. * Assist with analysing customer usage and product adoption to identify areas for improvement. * Provide administrative and coordination support for customer meetings, reviews, and follow-up communication. * Contribute to internal process improvements and support wider team initiatives as needed. * Support additional business or team priorities as required. ABOUT YOU Some experience in account management, customer support, trading operations, or a related analytical or operational role would be advantageous; previous experience in analytical or trading roles within the sports betting industry would be particularly beneficial. * Strong organisational skills and the ability to manage multiple tasks with accuracy and attention to detail. * Good analytical skills, with the ability to interpret data and identify key trends or issues. * Confident verbal and written communication skills, with the ability to work effectively across teams. * A collaborative mindset and willingness to learn in a fast-paced, customer-focused environment, with the confidence and integrity to build strong working relationships and earn trust quickly across internal teams. * Strong problem-solving skills and a proactive approach to supporting team priorities. * Proficient in using systems, tools, and Microsoft Office applications, particularly Excel, alongside Word, PowerPoint, and Outlook. * Ability to adapt to changing priorities and product environments, and work to strict deadlines in a dynamic business environment; flexibility to support shift coverage including evenings, weekends, and bank holidays where required. * Fluent in English, plus a second European language, with the ability to communicate confidently in both. * Willingness to travel occasionally if required by the business. OUR OFFER * A collaborative environment with colleagues from all over the world (Offices in Europe, Asia and US) including various social events and teambuilding. * Flexibility to manage your workday and tasks with autonomy. * A balance of structure and autonomy to tackle your daily tasks. * Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants. * Global Employee Assistance Programme. * Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience). * Online training videos. * Flexible working hours. OUR RECRUITMENT PROCESS: * Initial Screening : A quick chat with our Talent Acquisition Partner to understand your background and expectations. * Two Hiring Team Interviews : Meet with the Hiring team and Hiring Manager to dive into your expertise, as also discuss team fit. * Assessment : A short task to showcase your technical skills. * Final Steps : Receive feedback and, if successful, an offer! ## Additional Information At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!", "summaryDescription" : "Associate Operational Account Manager, MTS at Sportradar", "postedDate" : "2026-06-15T15:25:32.000", "createdAt" : "2026-06-16T00:03:47.935", "lastUpdated" : "2026-06-16T07:00:54.379", "ingestTimestamp" : "2026-06-16T00:03:47.935", "mongoId" : "6a306b01f292fd229cfceccd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "associate director quality assurance operational readiness jobs", "metadata" : { "title" : "associate director quality assurance operational readiness" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 80797, "totalPages" : 1616, "hasNext" : true, "hasPrevious" : false } }

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