QualityAssuranceManager

Opportunity ThermalWorks LLC is seeking an experienced Quality Assurance Manager to serve as the technical quality authority across our factory operations, customer field sites, and internal quality control function. This is a cross-functional, high-visibility role that sits at the intersection of manufacturing, field service, and quality leadership. The ideal candidate brings deep hands-on experience with mission-critical mechanical systems — particularly hydronic cooling, chiller platforms, and data center infrastructure — combined with the discipline and communication skills to document findings clearly and present them to leadership. This is not a desk role. The person in this seat will be in the factory, in the field, and in the meeting room. This role has a travel requirement of 50-65%. Key Responsibilities Include but are not limited to: Factory Quality (2–3 Visits per Production Cycle) Conduct structured walkthroughs of ThermalWorks manufacturing operations to identify quality concerns before units ship Review assembly, wiring, piping, and commissioning documentation against engineering specifications and approved submittals Coordinate findings with factory leadership and flag hold conditions requiring resolution prior to release Document inspection outcomes and provide written reports to the Director of Quality Field Quality Inspections Perform on-site QA/QC inspections at customer data center locations to verify ThermalWorks equipment installation, commissioning, and service work meets required standards Assess mechanical system performance against design intent including hydronic loop integrity, refrigerant circuit health, controls integration, and equipment startup Coordinate site access and scheduling with field operations leadership Generate structured inspection reports for each site visit, documenting findings, nonconformances, corrective actions required, and status of resolution Quality Control Meetings & Reporting Participate in internal QC meetin