{ "count" : 64685, "data" : [ { "id" : "6960826f0937eae70e9c8c23", "title" : "Patient Service Representative II", "company" : "Atrius Health", "industry" : "Healthcare", "salary" : { "min" : 21.0, "max" : 31.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Internal Medicine", "locations" : [ "Internal Medicine", "TBD", "Practice Support Staff, Individual Contributor, Individual Contributor" ], "timestamp" : "2026-06-15T04:58:47.731", "fingerprint" : "f5a0341e5eb020f540fb3392123fd5ec9b985c89b2c3bcad3566a7d5ae4f0037", "source" : "taleo", "language" : "en", "applyUrl" : "https://atriushealth.taleo.net/careersection/ex/jobdetail.ftl?job=365188", "externalId" : "365188", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Customer service", "Time management", "Organizational skills" ], "hardSkillsList" : [ "Patient management" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Patient management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Customer service, Patient management", "majorSkillsList" : [ "Customer service", "Patient management" ], "coreResponsibilities" : "Perform all duties of Patient Service Representative, Serve as resource for lower level representatives, Serve as mentor for lower level representatives, Handle complex issues arising through incoming calls, Handle incoming patient inquiries, Assist patients in management of appointments, Assist patients in management of care, Provide extraordinary customer service, Strengthen patient/clinician relationship", "teamCollaboration" : "Interdisciplinary coordinated care delivery model", "domainKnowledge" : "Patient related documents", "domainList" : [ "patient-related-documents" ], "domainSpecificKnowledge" : [ "Patient related documents" ], "toolProficiency" : [ "Microsoft", "Scheduling software", "Epic" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Paid professional development", "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Live in Massachusetts, Onsite trainings", "qualificationsBasic" : "High School diploma or equivalency, Three years in clinical or customer service setting", "qualificationsPreferred" : "Technical proficiency in Microsoft, Scheduling software proficiency, Electronic medical records systems proficiency, Epic or equivalent proficiency, Problem solving skills, Complex patient management skills", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Explore opportunities at Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. SUMMARY As a Level II Patient Service Representative, utilizes advanced skill set to perform all duties of the Patient Service Representative I and serves as resource and mentor for lower level representatives. Handles the more complex issues arising through incoming calls. This position is full time and offers a fully remote opportunity after training is complete and you can choose a schedule that works best for you! Candidates must live in Massachusetts and located near Norwood for onsite trainings. Under direct supervision, plays an expanded and advanced level role in the creation of superior access for patients. Duties include but are not limited to handling incoming patient inquires and assisting patients in the management of appointments/care. Through a variety of support duties that facilitate the work of an interdisciplinary coordinated care delivery model, the Patient Service Representative plays an integral role in the support of our patients. Provides extraordinary customer service and strong problem solving skills to strengthen the patient/clinician relationship. Must have clear verbal and written communication skills to ensure improve patient access. EDUCATION/LICENSES/CERTIFICATIONS High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required EXPERIENCE A minimum of three years in a clinical or customer service setting preferred. Strong technical proficiency in Microsoft, scheduling software and electronic medical records systems (Epic or equivalent). Strong problem solving and complex patient management skills preferred. SKILLS Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. Working knowledge of patient related documents preferred. The hourly range for this role is $21.78 to $31.11 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. Atrius Health complies with all minimum wage laws as applicable. In addition to your salary, Atrius Health offers benefits such as, a comprehensive benefits package, incentive, and recognition programs. No matter where or when you begin a career with Atrius Health, you’ll find a far- reaching choice of benefits and incentives. Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity. Benefits Include: ·        Up to 8% company retirement contribution ·        Generous Paid Time Off ·        10 paid holidays ·        Paid professional development Internal Medicine Norwood MA", "summaryDescription" : "Patient Service Representative II at Atrius Health. Skills: Customer service, Patient management. Perform all duties of Patient Service Representative. Serve as resource for lower level representatives", "createdAt" : "2026-06-14T05:57:51.057", "lastUpdated" : "2026-06-15T04:58:47.731", "ingestTimestamp" : "2026-06-14T05:57:51.057", "mongoId" : "6960826f0937eae70e9c8c23", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 43680, "salaryAnnualMax" : 64480, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient management", "Mentoring", "Customer service", "Time management", "Organizational skills", "Patient related documents", "Microsoft", "Scheduling software", "Epic" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 878.08746, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ad06e74d8ee00a07123d5", "title" : "Computer Tomography Scan Tech", "company" : "Advocate Health", "industry" : "Healthcare", "salary" : { "min" : 35.5, "max" : 53.25, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "certifications" : [ "ARRT registry", "IEMA license", "CPR certification" ], "timestamp" : "2026-06-14T19:28:53.693", "fingerprint" : "93065906f4207919ad8c8533b6457ba0919713edd855b858e5f6d714a2f1e1aa", "source" : "workday", "language" : "en", "applyUrl" : "https://aah.wd5.myworkdayjobs.com/External/job/Advocate-Christ-Hospital--Medical-Center---4440-W-95th-St/Computer-Tomography-Scan-Tech_R247804", "externalId" : "R247804", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Diagnostic imaging", "Patient history", "Procedural criteria", "Department records", "Safety standards" ], "hardSkillsList" : [ "Cross sectional anatomy", "CT procedures", "Power injector operation" ], "softSkillsList" : [ "Good oral communication", "Good written communication", "Good judgement skills" ], "hardSkills" : [ { "name" : "Cross sectional anatomy", "level" : "intermediate" }, { "name" : "CT procedures", "level" : "intermediate" }, { "name" : "Power injector operation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Good oral communication" }, { "name" : "Good written communication" }, { "name" : "Good judgement skills" } ], "majorSkills" : "Computed Tomography Services, Diagnostic imaging, Patient care", "majorSkillsList" : [ "Computed Tomography Services", "Diagnostic imaging", "Patient care" ], "coreResponsibilities" : "Provide diagnostic Computed Tomography Services, Provide safe CT Services, Provide prompt CT Services, Provide efficient CT Services, Provide cost-effective CT Services, Perform CT scans, Perform reformations, Obtain patient history, Document patient information, Comply with safety standards", "domainKnowledge" : "Cross sectional anatomy; CT procedures; Radiation safety", "domainList" : [ "cross-sectional-anatomy", "ct-procedures", "radiation-safety" ], "domainSpecificKnowledge" : [ "Cross sectional anatomy", "CT procedures", "Radiation safety" ], "toolProficiency" : [ "Power injector" ], "communicationSkills" : "Oral communication; Written communication", "documentationSkills" : "Patient information documentation", "continuousLearning" : "Education in-services; Safety in-services; Safety modules", "problemSolvingSkills" : "Independent professional decisions; Good judgement skills", "specialRequirements" : "12 hour shifts, Rotating weekend, Rotating holidays, Call rotation, Exposure to hazardous chemicals, Exposure to radiation", "outcomesObjectives" : "Provide safe, prompt, efficient, cost-effective CT Services", "qualificationsBasic" : "ARRT registry, IEMA license, CPR certification, Basic CT procedures knowledge, Computer competent, Pass advanced CT certification within 1 year, Flexible in starting times, Computer competence, Equipment skill competence, High quality patient care, Age specific guidelines, Independent professional decisions, Function independently, Attends education and safety in-services, Completes all safety modules", "qualificationsPreferred" : "Advanced CT certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Department:** 36317 Advocate Christ Medical Center - CT **Status:** Full time **Benefits Eligible:** Yes **Hou****rs Per Week:** 36 **Schedule Details/Additional Information:** 7pm-730, rotating weekend (every 3rd weekend) Call Rotating holidays **Pay Range** $35.50 - $53.25 **Position Requirements:** 12 hour shifts 7 pm- 7 am Every third weekend holidays and some call. ARRT registry IEMA license CPR within in 3 months of hire Basic knowledge of cross sectional anatomy and basic CT procedures Good oral and written communication skills Computer competent ARRT registry IEMA license CPR certification Must pass advanced CT certification within 1 year of hire. Ability to be flexible in starting times to meet departmental demands. (weekend rotation, flexible hours, other shifts) Ability to show computer competence and equipment skill competence (eg. power injector) Ability to practice high quality patient care ~ very good communication skills ~ follows age specific guidelines Ability to make independent professional decisions using good judgement skills Ability to function independently with minimal assistance in performing job Attends education and safety in-services ~ completes all safety modules May be exposed to hazardous chemicals Exposed to radiation ~ follows radiation safety guidelines **Purpose:** To provide diagnostic Computed Tomography Services to inpatients, outpatients, and Emergency Department patients under the direction of the supervising radiologist in accordance with established operating procedures and clinical protocols. To provide safe, prompt, efficient, and cost-effective CT Services. **Accountabilities:** Performs CT scans and reformations according to established clinical protocols, guidelines and department operating procedures Accountable for obtaining pertinent patient history to provide the radiologist with adequate information for exam interpretation and to ensure procedural criteria is met. Accountable for documentation of all patient information on appropriate forms for department records related to preservation of patient records, patient statistics, billing information and supplies Accountable for being compliant with established Accrediting Organization, IEMA and department safety standards to **Our Commitment to You:** Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: **Compensation** * Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training * Premium pay such as shift, on call, and more based on a teammate's job * Incentive pay for select positions * Opportunity for annual increases based on performance **Benefits and more** * Paid Time Off programs * Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability * Flexible Spending Accounts for eligible health care and dependent care expenses * Family benefits such as adoption assistance and paid parental leave * Defined contribution retirement plans with employer match and other financial wellness programs * Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. **About Advocate Health** [Advocate Health](https://www.advocatehealth.org/) is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names [Advocate Health Care](https://www.advocatehealth.com/) in Illinois; [Atrium Health](https://atriumhealth.org/) in the Carolinas, Georgia and Alabama; and [Aurora Health Care](https://www.aurorahealthcare.org/) in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with [Wake Forest University School of Medicine](https://school.wakehealth.edu/) serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.", "summaryDescription" : "Computer Tomography Scan Tech at Advocate Health. Skills: Computed Tomography Services, Diagnostic imaging, Patient care. Provide diagnostic Computed Tomography Services. Provide safe CT Services", "postedDate" : "2026-06-11T04:25:13.905", "createdAt" : "2026-06-12T04:25:13.834", "lastUpdated" : "2026-06-14T19:28:53.693", "ingestTimestamp" : "2026-06-12T04:25:13.834", "mongoId" : "6a2ad06e74d8ee00a07123d5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://aah.wd5.myworkdayjobs.com/External/job/Advocate-Christ-Hospital--Medical-Center---4440-W-95th-St/Computer-Tomography-Scan-Tech_R247804", "salaryAnnualMin" : 73840, "salaryAnnualMax" : 110760, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Cross sectional anatomy", "CT procedures", "Power injector operation", "Good oral communication", "Good written communication", "Good judgement skills", "Computed Tomography Services", "Diagnostic imaging", "Patient care", "Patient history", "Procedural criteria", "Department records", "Safety standards", "Radiation safety", "ARRT registry", "IEMA license", "CPR certification", "Power injector" ], "skillCount" : 18, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 851.4789, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare" }, { "id" : "69dde45c2beec4dd3d9a3f81", "title" : "Patient Office Representative II", "company" : "City of Hope", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Patient Office Representative II in Newport Beach, United States, adjusted for the healthcare industry and company size." }, "location" : "United States-California-Newport Beach", "locations" : [ "United States-California-Newport Beach", "Clerical", "Onsite, Days, Days" ], "timestamp" : "2026-06-15T23:18:02.200", "fingerprint" : "93a9f8b5d18a2fd894be9aff65e6f2076db15176d5a1bc877ece77d94f2ad3c4", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa067.taleo.net/careersection/ex/jobdetail.ftl?job=226584", "externalId" : "226584", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Newport Beach", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6170092,-117.9294401" } ], "locationText" : "Newport Beach, California, United States", "minimumEducation" : "High School", "technicalSkills" : "Microsoft Office Suite, Electronic health records", "professionalSkills" : [ "Medical terminology", "Patient registration", "Appointment scheduling", "Insurance verification", "Medical billing" ], "hardSkillsList" : [ "Medical terminology", "Patient registration", "Appointment scheduling", "Insurance verification", "Medical billing" ], "hardSkills" : [ { "name" : "Medical terminology", "level" : "intermediate" }, { "name" : "Patient registration", "level" : "intermediate" }, { "name" : "Appointment scheduling", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Medical billing", "level" : "intermediate" } ], "majorSkills" : "Patient registration, Appointment scheduling, Insurance verification", "majorSkillsList" : [ "Patient registration", "Appointment scheduling", "Insurance verification" ], "coreResponsibilities" : "Register patients, Schedule patient appointments, Verify patient insurance eligibility, Collect patient co-pays and outstanding balances, Answer patient phone calls, Provide information to patients, Maintain patient records, Assist with medical billing", "teamCollaboration" : "Physicians; Nurses; Medical assistants", "domainKnowledge" : "Medical office procedures; Medical terminology; Insurance verification processes", "domainList" : [ "medical-office-procedures", "medical-terminology", "insurance-verification-processes" ], "domainSpecificKnowledge" : [ "Medical office procedures", "Medical terminology", "Insurance verification processes" ], "toolProficiency" : [ "Electronic health records" ], "communicationSkills" : "Patient communication", "documentationSkills" : "Patient records", "qualificationsBasic" : "High School diploma or GED, Two years of experience in a medical office setting, Experience with electronic health records (EHR) systems, Proficiency in Microsoft Office Suite", "qualificationsPreferred" : "Associate's degree, Bilingual in Spanish and English", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. Position Summary: The Patient Office Representative II is responsible for the check-in and check- out of patients on behalf of the department as well as other tasks in support of patient care activities, including utilizing telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays, schedule, and re-schedule complex appointments. This role requires independent judgement to successfully coordinate the scheduling and care of patients across multiple departments in alignment with patient experience initiatives. This position functions as an interface and information resource for patients, physicians, and staff. The Patient Office Representative II is patient oriented and performs a variety of clerical and administrative duties in support of the clinical teams. This position also performs other front office duties as required in a fast-paced clinical environment. As a successful candidate, you will: Customer Service: •    Receives and greets patients in a friendly manner. •    Promptly answers the telephone, direct calls, takes messages and responds to routine questions. •    Interacts with patients, family members and the public courteously and according to established standards. Registration: •    Check-in patients for appointments and troubleshoot patient information issues as needed. •    Collect copays, properly reconciles payments, and prepare weekly deposits. Scheduling: •    Schedule all patient appointments (including hospital and office follow-ups). •    Call patients to confirm, cancel or reschedule appointments. •    Call no show patients and follows policy for notification. Quality Assurance: •    Maintains appropriate level of productivity and accuracy for work performed based on department standards. •    Maintains thorough knowledge of policies, procedures, and standard work within the department to successfully perform duties on a day-to-day basis. Your qualifications should include: High school diploma or equivalent Two years of medical front office in a clinic or hospital setting. Medical Terminology experience required. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here . To learn more about our Comprehensive Benefits, please CLICK HERE . United States-California-Newport Beach", "summaryDescription" : "Patient Office Representative II at City of Hope. Skills: Patient registration, Appointment scheduling, Insurance verification. Register patients. Schedule patient appointments", "createdAt" : "2026-06-14T20:47:42.594", "lastUpdated" : "2026-06-15T23:18:02.200", "ingestTimestamp" : "2026-06-14T20:47:42.594", "mongoId" : "69dde45c2beec4dd3d9a3f81", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Medical terminology", "Patient registration", "Appointment scheduling", "Insurance verification", "Medical billing", "Medical office procedures", "Insurance verification processes", "Electronic health records" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "_score" : 836.60547, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3076a1f292fd229c01c0f0", "title" : "Patient Services Representative - Front Desk", "company" : "PhyNet Dermatology LLC", "industry" : "Healthcare", "salary" : { "min" : 32000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Patient Services Representative in Bedford, United States, adjusted for the healthcare industry and part-time employment." }, "location" : "Bedford, New Hampshire, United States", "locations" : [ "Bedford", "New Hampshire", "United States" ], "timestamp" : "2026-06-16T11:12:56.641", "fingerprint" : "1dc46e30f548c4e3dfa5d52d6ce969c29c782d5ec5e93e1ee1131ebeb25ac5d8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/phynetdermatology/jobs/5143485007", "externalId" : "5143485007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bedford", "state" : "New Hampshire", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.9464737,-71.5159015" } ], "locationText" : "Bedford, New Hampshire, United States", "employmentType" : "PART_TIME", "professionalSkills" : [ "Patient registration", "Appointment scheduling", "Clinical call coordination", "Referral management", "Record management" ], "hardSkillsList" : [ "Medical charting" ], "hardSkills" : [ { "name" : "Medical charting", "level" : "intermediate" } ], "majorSkills" : "Patient services, Front desk operations, Clinical coordination", "majorSkillsList" : [ "Patient services", "Front desk operations", "Clinical coordination" ], "coreResponsibilities" : "Greet patients warmly, Manage patient registration, Manage appointment scheduling, Triage clinical calls, Route clinical calls, Assist patients with forms, Maintain work area, Maintain lobby, Escalate patient concerns, Enter referral information, Manage patient records, Update medical charts", "teamCollaboration" : "Team collaboration", "domainKnowledge" : "Medical services; Billing processes", "domainList" : [ "medical-services", "billing-processes" ], "domainSpecificKnowledge" : [ "Medical services", "Billing processes" ], "documentationSkills" : "Documentation assistance", "problemSolvingSkills" : "Issue escalation", "specialRequirements" : "Reach with hands, Climb stairs, Balance, Stoop, kneel, bend, Crouch or crawl, Lift up to 20 pounds, Push up to 20 pounds, Pull up to 20 pounds, Move up to 20 pounds, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Adjust focus", "outcomesObjectives" : "Ensure seamless patient care; Impact operational efficiency; Deliver exceptional patient experience; Support healthcare services success; Maintain service excellence; Maintain patient satisfaction", "qualificationsBasic" : "Meet departmental productivity benchmarks, Thorough understanding of billing processes, Understanding of medical services offered", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Summary: We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team. In this vital role, you will ensure seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices and facilities. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services. Part-Time Position: Monday, Tuesday, Thursday 8:00a-3:00p Essential Functions: To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Patient Engagement: Greet patients warmly and professionally upon arrival. Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience. Clinical Call Coordination: Accurately triage and route clinical calls to the appropriate departments or personnel, ensuring timely and precise resolution of patient inquiries. Documentation Assistance: Support patients in completing required forms and paperwork, providing clear guidance to ensure accuracy and completeness. Environment Management: Maintain a clean, organized, and inviting work area and lobby to ensure a positive first impression for patients and visitors. Issue Escalation: Identify and escalate patient concerns to the appropriate team members or departments to maintain service excellence and satisfaction. Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Referral and Record Management: Accurately enter referral information, manage patient records, and ensure that all medical charts are up-to-date and readily accessible. Reliability: Demonstrate consistent attendance and punctuality to support uninterrupted patient care and team collaboration. Additional Duties: Perform other tasks as assigned by the supervisor to enhance the efficiency and effectiveness of healthcare operations. Knowledge, Skills, reach with hands and arms. Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl. Occasionally lift, push, pull, or move up to 20 pounds. Vision Requirements: Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.", "summaryDescription" : "Patient Services Representative - Front Desk at PhyNet Dermatology LLC. Skills: Patient services, Front desk operations, Clinical coordination. Greet patients warmly. 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In this vital role, you will ensure seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices and facilities. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services. Pay and Hours: Pay range is $20 - $22 hourly, hours are Monday - Friday, 8 Hours daily. Essential Functions: To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Patient Engagement: Greet patients warmly and professionally upon arrival. Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience. Clinical Call Coordination: Accurately triage and route clinical calls to the appropriate departments or personnel, ensuring timely and precise resolution of patient inquiries. Documentation Assistance: Support patients in completing required forms and paperwork, providing clear guidance to ensure accuracy and completeness. Environment Management: Maintain a clean, organized, and inviting work area and lobby to ensure a positive first impression for patients and visitors. Issue Escalation: Identify and escalate patient concerns to the appropriate team members or departments to maintain service excellence and satisfaction. Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Referral and Record Management: Accurately enter referral information, manage patient records, and ensure that all medical charts are up-to-date and readily accessible. Reliability: Demonstrate consistent attendance and punctuality to support uninterrupted patient care and team collaboration. Additional Duties: Perform other tasks as assigned by the supervisor to enhance the efficiency and effectiveness of healthcare operations. Knowledge, Skills, reach with hands and arms. Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl. Occasionally lift, push, pull, or move up to 20 pounds. Vision Requirements: Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.", "summaryDescription" : "Patient Services Representative - Front Desk at PhyNet Dermatology LLC. Skills: Patient Care, ICU protocols. Greet patients warmly. Manage patient registration", "postedDate" : "2026-06-16T01:17:28.532", "createdAt" : "2026-06-16T01:17:28.532", "lastUpdated" : "2026-06-16T11:28:13.028", "ingestTimestamp" : "2026-06-16T01:17:28.532", "mongoId" : "6a3076a1f292fd229c01c0f7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 45760, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Clinical documentation", "Care coordination", "Patient Care", "ICU protocols", "Financial modeling", "Portfolio management", "System design", "Agile", "Scrum", "JIRA", "Kanban", "Cloud-native architecture", "HIPAA regulations", "AWS Certified Solutions Architect", "CKA", "RN License", "BLS", "ACLS", "HIPAA certification", "Epic EHR", "Cerner" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 813.58325, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3051ccf292fd229cf06eb5", "title" : "Patient Services Representative - Front Desk", "company" : "Northeast Dermatology Associates", "industry" : "Healthcare", "salary" : { "min" : 32000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Patient Services Representative in Bedford, United States, adjusted for the healthcare industry and part-time employment." }, "location" : "Bedford, New Hampshire, United States", "locations" : [ "Bedford", "New Hampshire", "United States" ], "timestamp" : "2026-06-16T06:56:42.162", "fingerprint" : "42b090466d8eea2c26d77fc47629cac6626284c1fc7a723be1d9cc7757626a20", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/neda/jobs/5143486007", "externalId" : "5143486007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bedford", "state" : "New Hampshire", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.9464737,-71.5159015" } ], "locationText" : "Bedford, New Hampshire, United States", "employmentType" : "PART_TIME", "professionalSkills" : [ "Patient registration", "Appointment scheduling", "Clinical call coordination", "Referral management", "Record management" ], "hardSkillsList" : [ "Billing processes" ], "hardSkills" : [ { "name" : "Billing processes", "level" : "intermediate" } ], "majorSkills" : "Patient services, Front desk operations", "majorSkillsList" : [ "Patient services", "Front desk operations" ], "coreResponsibilities" : "Greet patients warmly and professionally, Manage patient registration, Manage appointment scheduling, Triage and route clinical calls, Support patients in completing forms, Maintain a clean work area, Maintain an inviting lobby, Escalate patient concerns, Meet departmental productivity benchmarks, Enter referral information, Manage patient records, Ensure medical charts are up-to-date, Perform other tasks as assigned", "domainKnowledge" : "Medical services", "domainList" : [ "medical-services" ], "domainSpecificKnowledge" : [ "Medical services" ], "documentationSkills" : "Documentation assistance", "specialRequirements" : "Reach with hands, Climb stairs, Balance, Stoop, Kneel, Bend, Crouch, Crawl, Lift up to 20 pounds, Push up to 20 pounds, Pull up to 20 pounds, Move up to 20 pounds, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Adjust focus", "outcomesObjectives" : "Ensure seamless patient care; Enhance operational efficiency; Deliver exceptional patient experience; Support healthcare services success; Ensure timely resolution; Ensure precise resolution; Ensure accuracy and completeness; Ensure a positive first impression; Maintain service excellence; Maintain satisfaction; Ensure medical charts are readily accessible; Support uninterrupted patient care; Support team collaboration; Enhance efficiency of operations; Enhance effectiveness of operations", "qualificationsBasic" : "Demonstrate consistent attendance and punctuality", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Summary: We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team. In this vital role, you will ensure seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices and facilities. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services. Part-Time Position: Monday, Tuesday, Thursday 8:00a-3:00p Essential Functions: To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Patient Engagement: Greet patients warmly and professionally upon arrival. Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience. Clinical Call Coordination: Accurately triage and route clinical calls to the appropriate departments or personnel, ensuring timely and precise resolution of patient inquiries. Documentation Assistance: Support patients in completing required forms and paperwork, providing clear guidance to ensure accuracy and completeness. Environment Management: Maintain a clean, organized, and inviting work area and lobby to ensure a positive first impression for patients and visitors. Issue Escalation: Identify and escalate patient concerns to the appropriate team members or departments to maintain service excellence and satisfaction. Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Referral and Record Management: Accurately enter referral information, manage patient records, and ensure that all medical charts are up-to-date and readily accessible. Reliability: Demonstrate consistent attendance and punctuality to support uninterrupted patient care and team collaboration. Additional Duties: Perform other tasks as assigned by the supervisor to enhance the efficiency and effectiveness of healthcare operations. Knowledge, Skills, reach with hands and arms. Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl. Occasionally lift, push, pull, or move up to 20 pounds. Vision Requirements: Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.", "summaryDescription" : "Patient Services Representative - Front Desk at Northeast Dermatology Associates. Skills: Patient services, Front desk operations. Greet patients warmly and professionally. Manage patient registration", "postedDate" : "2026-06-15T23:20:16.060", "createdAt" : "2026-06-15T23:20:16.060", "lastUpdated" : "2026-06-16T06:56:42.162", "ingestTimestamp" : "2026-06-15T23:20:16.060", "mongoId" : "6a3051ccf292fd229cf06eb5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 32000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Billing processes", "Patient services", "Front desk operations", "Patient registration", "Appointment scheduling", "Clinical call coordination", "Referral management", "Record management", "Medical services" ], "skillCount" : 9, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 811.0101, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30519bf292fd229cf033af", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "salary" : { "min" : 37000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Patient Service Representative in Coppell, United States, adjusted for the healthcare industry." }, "location" : "Coppell, Texas, United States", "locations" : [ "Coppell", "Texas", "United States" ], "timestamp" : "2026-06-16T07:20:17.920", "fingerprint" : "ffffba792967b5d110b9d3e92058eb241339358ec140c6ebdb00f82804c7e450", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4284439009", "externalId" : "4284439009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Coppell", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.9552598,-97.0155703" } ], "locationText" : "Coppell, Texas, United States", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About the Role Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic environment. This is not a traditional receptionist role. Our PSRs are critical to the patient experience and clinic flow—supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day. The ideal candidate thrives in a high-volume medical office environment, communicates professionally with patients and providers, and can confidently multitask between phones, scheduling, insurance verification, and in-person patient interaction. Candidates with prior experience in medical front desk operations, healthcare scheduling, patient access, insurance verification, or outpatient clinic workflows are strongly encouraged to apply. What Your Day Looks Like Greeting and checking in patients throughout the day Answering phones and assisting with appointment scheduling Verifying insurance eligibility and collecting copays or balances Managing EMR scheduling and patient documentation Supporting clinic flow alongside providers and clinical staff Assisting patients with billing questions, referrals, and appointment updates Balancing multiple priorities in a fast-paced outpatient clinic environment What You’ll Do Greet and check in patients professionally both in person and over the phone Verify insurance eligibility, benefits, and patient demographic information Schedule, reschedule, and confirm patient appointments within the EMR system Collect copays, coinsurance, balances, and required patient documentation Answer patient questions related to scheduling, billing, referrals, and treatments Maintain accurate patient records and scan required documentation into the EMR Support clinic flow and communication between providers, patients, and clinical teams De-escalate scheduling or patient concerns with professionalism and empathy Maintain a clean, organized, and welcoming front desk environment What You’ll Bring Strong customer service and communication skills in a patient-facing environment Ability to multitask between phones, scheduling, patient check-in, and administrative responsibilities Comfort working in a fast-paced outpatient medical office or clinic setting Strong attention to detail and accuracy when handling patient information and scheduling Professional demeanor with the ability to de-escalate patient concerns calmly and effectively Comfortable using EMR systems, scheduling platforms, and healthcare technology Team-oriented mindset with a proactive and dependable work style Bilingual English/Spanish skills are strongly preferred Education & Experience High school diploma or equivalent required 2+ years of customer service experience required Prior experience in a medical front desk, healthcare scheduling, patient access, dental office, urgent care, specialty clinic, or outpatient healthcare setting strongly preferred Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred This Role Is Great For Candidates With Experience In: Medical Front Desk Patient Access Healthcare Scheduling Insurance Verification Medical Reception Outpatient Clinics Dental Offices Urgent Care Specialty Medical Practices EMR Scheduling Medical Call Centers Patient Registration Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Quarterly performance bonuses up to $1,500 Compensation Competitive base compensation based on experience Quarterly performance bonuses up to $1,500 The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers", "postedDate" : "2026-06-15T23:18:55.952", "createdAt" : "2026-06-15T23:18:55.952", "lastUpdated" : "2026-06-16T07:20:17.920", "ingestTimestamp" : "2026-06-15T23:18:55.952", "mongoId" : "6a30519bf292fd229cf033af", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 780.39374, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305924f292fd229cf454c2", "title" : "Part Time Patient Services Representative", "industry" : "Healthcare", "salary" : { "min" : 28000.0, "max" : 38000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for an entry-level Part Time Patient Services Representative in St Louis, United States, adjusted for the healthcare industry." }, "location" : "St Louis, MO", "locations" : [ "St Louis, MO" ], "timestamp" : "2026-06-16T05:04:43.047", "fingerprint" : "1465cfc3acffa6134a3a8d5da6df90f8f0b4ef423fc14f0ecfc07af1f74a9c7c", "source" : "jazzhr", "language" : "en", "externalId" : "Wx31f3ZHoA", "industryFunction" : { }, "structuredLocations" : [ { "city" : "St Louis", "state" : "Missouri", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.6254063,-90.1900090" } ], "locationText" : "St Louis, Missouri, United States", "employmentType" : "PART_TIME", "coreResponsibilities" : "Provide patient services, Represent the organization", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Part Time Patient Services Representative. Provide patient services. Represent the organization", "createdAt" : "2026-06-15T22:16:35.809", "lastUpdated" : "2026-06-16T05:04:43.047", "ingestTimestamp" : "2026-06-15T22:16:35.809", "mongoId" : "6a305924f292fd229cf454c2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 28000, "salaryAnnualMax" : 38000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "_score" : 759.1764, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.9 }, { "id" : "6a0de91358b93c861eb990c6", "title" : "Patient Services Representative 2", "industry" : "Healthcare", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Services Representative 2 in Riverview, United States, adjusted for mid-seniority and full-time employment in the healthcare industry." }, "location" : "United States-Florida-Riverview", "locations" : [ "United States-Florida-Riverview", "
TGHI Riverview (TGHIRVRVW)
10621 Big Bend Rd
Riverview, 33579

" ], "timestamp" : "2026-06-16T01:33:47.554", "fingerprint" : "1cb147e03482bcca0ebdbecd849b098090486aff1ff4a18191e8ea16335db7f6", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-tgh.taleo.net/careersection/ex/jobdetail.ftl?job=678719", "externalId" : "678719", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Riverview", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.8711970,-82.3269883" } ], "locationText" : "Riverview, Florida, United States", "minimumEducation" : "High School Diploma or GED", "experienceMinYears" : 1, "technicalSkills" : "Patient registration systems, Electronic health records, Scheduling platforms, Scanners, Office technology", "professionalSkills" : [ "Customer service", "Problem resolution", "Process management", "Regulatory compliance" ], "hardSkillsList" : [ "Patient check-in", "Insurance verification", "Referrals", "Authorizations", "Documentation requirements", "Payment collection", "Deposit reconciliation" ], "hardSkills" : [ { "name" : "Patient check-in", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Referrals", "level" : "intermediate" }, { "name" : "Authorizations", "level" : "intermediate" }, { "name" : "Documentation requirements", "level" : "intermediate" }, { "name" : "Payment collection", "level" : "intermediate" }, { "name" : "Deposit reconciliation", "level" : "intermediate" } ], "majorSkills" : "Patient registration, Customer service, Deposit reconciliation, Team guidance", "majorSkillsList" : [ "Patient registration", "Customer service", "Deposit reconciliation", "Team guidance" ], "coreResponsibilities" : "Greet patients, Check in patients, Register patients, Verify required documentation, Confirm patient compliance, Contact physician offices, Scan documentation, Upload documentation, Maintain patient records, Update patient information, Collect time-of-service payments, Issue receipts, Document transactions, Perform deposit reconciliation, Provide required forms, Explain processes, Obtain patient signatures, Assist with training, Onboard new representatives, Guide new representatives, Answer phones, Schedule appointments, Reschedule appointments, Escort patients, Assist team members", "teamCollaboration" : "Support new team members; Support teamwork; Support workflow efficiency", "domainKnowledge" : "Radiologic procedures; Healthcare environment; HIPAA", "domainList" : [ "radiologic-procedures", "healthcare-environment", "hipaa" ], "domainSpecificKnowledge" : [ "Radiologic procedures", "Healthcare environment", "HIPAA" ], "toolProficiency" : [ "Registration systems", "Electronic health records", "Scheduling platforms", "Scanners" ], "communicationSkills" : "Interpersonal skills; Communication skills", "documentationSkills" : "Documentation requirements; Scan documentation; Upload documentation; Maintain patient records", "problemSolvingSkills" : "Problem resolution; Identify issues; Resolve issues; Escalate concerns", "outcomesObjectives" : "Ensure high standard of customer service; Ensure accuracy; Ensure efficiency; Contribute to smooth clinic operations; Contribute to regulatory compliance; Contribute to positive patient experience", "qualificationsBasic" : "1 year work experience, High School Diploma or GED, Knowledge of customer service concepts, Knowledge of company policies, Knowledge of safety policies, Knowledge of privacy policies, Knowledge of HIPAA", "qualificationsPreferred" : "Experience in a medical office setting", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Summary The Patient Services Representative II (PSR II) serves as an experienced front‑line representative within the imaging facility, responsible for greeting, registering, and checking in patients for radiologic procedures while ensuring a high standard of customer service, accuracy, and efficiency. In addition to core registration functions, this role performs daily deposit reconciliation activities and provides guidance and support to new or less experienced team members. The PSR II demonstrates a high level of competency in registration workflows, financial processes, and problem resolution, contributing to smooth clinic operations, regulatory compliance, and a positive patient experience in a fast‑paced healthcare environment. ·        Greet, check in, and register scheduled and walk‑in patients in a polite, prompt, and professional manner. ·        Verify required documentation for imaging procedures, including prescriptions, referrals, authorizations, insurance cards, and photo identification. ·        Confirm patient compliance with exam preparation requirements and communicate issues to appropriate clinical staff. ·        Contact referring physician offices to obtain missing or incomplete prescriptions, referrals, or authorizations. ·        Scan, upload, and maintain required documentation in the patient’s electronic record accurately and timely. ·        Update demographic, insurance, and clinical information for returning patients to ensure records remain current. ·        Collect time‑of‑service payments, issue receipts, document transactions accurately, and perform deposit reconciliation as assigned. ·        Provide required forms, explain processes, and obtain patient signatures in accordance with policy and regulatory standards. ·        Assist with training, onboarding, and guiding new Patient Services Representatives, serving as a workflow and process resource. ·        Support daily operations by answering phones, scheduling or rescheduling appointments, escorting patients, assisting team members, and performing other duties as assigned. High School Diploma or GED Work Experience and Additional Information • Minimum of one-year work experience, preferably in a medical office setting. • Knowledge of customer service concepts and company policies including safety, privacy and HIPAA. Technical Knowledge, Skills, and Abilities ·        Demonstrated proficiency in patient check‑in, insurance verification, referrals, authorizations, and documentation requirements within a medical or imaging setting. ·        Proficient in collecting time‑of‑service payments, accurately document transactions, and perform deposit reconciliation in accordance with organizational policies. ·        Strong interpersonal and communication skills to interact professionally with patients, families, physicians, and staff, including managing difficult or high‑stress situations. ·        Advanced ability to navigate registration systems, electronic health records, scheduling platforms, scanners, and office technology with speed and accuracy. ·        Ability to identify and resolve registration, scheduling, or documentation issues independently, escalating concerns appropriately when needed. ·        Ability to assist with onboarding, training, and guiding new team members while supporting teamwork, coverage, and workflow efficiency. Riverview", "summaryDescription" : "Patient Services Representative 2. Skills: Patient registration, Customer service, Deposit reconciliation, Team guidance. Greet patients. Check in patients", "createdAt" : "2026-06-14T19:17:37.939", "lastUpdated" : "2026-06-16T01:33:47.554", "ingestTimestamp" : "2026-06-14T19:17:37.939", "mongoId" : "6a0de91358b93c861eb990c6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient check-in", "Insurance verification", "Referrals", "Authorizations", "Documentation requirements", "Payment collection", "Deposit reconciliation", "Patient registration", "Customer service", "Team guidance", "Problem resolution", "Process management", "Regulatory compliance", "Radiologic procedures", "Healthcare environment", "HIPAA", "Registration systems", "Electronic health records", "Scheduling platforms", "Scanners" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "_score" : 746.74817, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c913974d8ee00a098254e", "title" : "Patient Services Representative, Billing", "company" : "AOTI", "industry" : "Healthcare", "salary" : { "min" : 22.0, "max" : 24.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "US Remote", "locations" : [ "US Remote" ], "timestamp" : "2026-06-15T07:01:34.677", "fingerprint" : "e738d00717ff5e5317442142652b729aa79998c4dd83734ea4f4e50d6835ea28", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/aoti/jobs/4272330009", "externalId" : "4272330009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Juan", "country" : "Puerto Rico", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "18.3842390,-66.0534400" }, { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "San Juan, Puerto Rico; United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Prior authorization", "Collections", "Revenue maximization" ], "hardSkillsList" : [ "Billing", "Claim submission", "Data maintenance" ], "softSkillsList" : [ "Compassionate" ], "hardSkills" : [ { "name" : "Billing", "level" : "intermediate" }, { "name" : "Claim submission", "level" : "intermediate" }, { "name" : "Data maintenance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Compassionate" } ], "majorSkills" : "Patient billing, Insurance submission", "majorSkillsList" : [ "Patient billing", "Insurance submission" ], "coreResponsibilities" : "Build paper bills for mailing, Build paper bills for fax submission, Build electronic bills for portal submission, Build electronic bills for clearinghouse submission, Partner with prior authorization department, Partner with collections department, Maximize company revenue, Ensure billing meets requirements, Submit corrected claims, Resolve payor issues, Maintain accurate data, Perform administration tasks", "teamCollaboration" : "Assist all departments; Communicate with all departments", "domainKnowledge" : "Wound care; Topical Wound Oxygen therapy; Negative Pressure Wound Therapy", "domainList" : [ "wound-care", "topical-wound-oxygen-therapy", "negative-pressure-wound-therapy" ], "domainSpecificKnowledge" : [ "Wound care", "Topical Wound Oxygen therapy", "Negative Pressure Wound Therapy" ], "toolProficiency" : [ "ERP systems" ], "communicationSkills" : "Customer inquiries; Relay phone messages", "continuousLearning" : "Cross-training authorizations; Cross-training collections", "problemSolvingSkills" : "Resolve payor issues", "specialRequirements" : "Lift up to 50 pounds", "qualificationsBasic" : "5+ years billing experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About AOTI Advanced Oxygen Therapy, Inc. (AOTI) is transforming the future of wound care through breakthrough technologies that improve the lives of patients with chronic non-healing and acute complex wounds. At the heart of our mission is our patented, multimodality Topical Wound Oxygen (TWO2) therapy, the only device of its kind proven effective in both Randomized Controlled Trials (RCTs) and Real-World Evidence (RWE) studies. TWO2 has delivered exceptional clinical outcomes, including an 88% reduction in hospitalizations and a 71% reduction in amputations among patients with Diabetic Foot Ulcers (DFUs) over 12 months. In addition to TWO2, we offer the NEXA™ NPWT System, an innovative, multi-week, multi-patient Negative Pressure Wound Therapy (NPWT) device designed to deliver the clinical benefits of traditional durable systems with the convenience and simplicity of disposable solutions. The NEXA System is portable, easy to operate, and cost-effective—making advanced wound care more accessible across diverse care settings, from hospitals to the home. Backed by a world-class international leadership team and a robust global infrastructure, AOTI offers a unique opportunity to make a meaningful impact in healthcare. If you're driven by purpose and want to be part of a company that’s transforming wound care, we’d love to hear from you. Why We’re Hiring As demand for our TWO2 therapy continues to grow, we are expanding our team to ensure we maintain the highest standards of patient care. We are looking for compassionate and motivated individuals to join us in delivering life-changing therapy to more patients across the country. Position Summary The Patient Services Representative, Billing will be responsible for building paper bills for mailing and fax submission and electronic submission via portal and clearinghouse for all insurances and third-party billers along with partnering with the prior authorization and collections departments to maximize company revenue. Location: Remote Employment Type: Full-Time (Remote) Compensation Salary Range: $22.00 - $24.00 Benefits In addition to competitive pay, we offer a comprehensive benefits package that includes: Full benefits with a company-sponsored stipend 401(k) with company match Company-paid Basic Life, AD eligibility, authorization, service rendered, etc. Ensure billing meets regulatory and insurance requirements for proper billing. Submit corrected claims to fix errors and in response to insurance denials. Recognize, flag, and resolve payor issues as they arise. Strong attention to detail is required to ensure accurate billing. Demonstrate an understanding of patient confidentiality to protect the patient and corporation. Assists and communicates with all departments to help increase efficiency and accuracy. Responds in a timely manner to all inquiries from customers, sales reps, and co-workers. Answering and appropriately routing all incoming company calls. Recording and relaying phone messages to appropriate parties. Perform technical and customer support, as needed. Performs all necessary administration tasks when necessary. Maintain accurate data and in third-party billing and in-house ERP systems. Future cross-training in authorizations and collections. Perform other duties as assigned. Qualifications Gathers and analyzes information; Develops solutions; Uses reason. Physical Demands Occasionally required to sit. Occasionally required to walk. Occasionally required to use hands to finger, handle, or feel. Occasionally required to reach with hands and arms. Occasionally required to talk or hear. Occasionally required to bend, lift or climb. Occasionally required to lift up to (50 pounds or greater). Finger dexterity required. Hand coordination required. Specific vision abilities required for this job include close vision, distance vision, ability to adjust or focus. Work Environment Exposure to adverse conditions. Exposure to moving mechanical parts. Exposure to high, precarious places. Exposure to outside weather conditions. Exposure to fumes or airborne particles. Possible risk of electrical shock. Protective clothing or equipment is required including gloves, covered shoes, protective eyewear. Equal Opportunity Employer Advanced Oxygen Therapy, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. Data Privacy Notice We collect and use personal information you provide in your application, such as your name, contact details, and professional experience, to evaluate your qualifications and manage our recruiting process. We may also obtain information from publicly available sources or referrals in connection with recruiting activities. We retain this information for a limited period in accordance with applicable laws and our internal policies. You may request access to, correction of, or deletion of your personal information at any time by contacting us at talentaquisition@aotinc.net. Join Us Join AOTI and help us grow our impact—one patient at a time", "summaryDescription" : "Patient Services Representative, Billing at AOTI. Skills: Patient billing, Insurance submission. Build paper bills for mailing. Build paper bills for fax submission", "postedDate" : "2026-06-14T03:21:29.558", "createdAt" : "2026-06-14T03:21:29.558", "lastUpdated" : "2026-06-15T07:01:34.677", "ingestTimestamp" : "2026-06-14T03:21:29.558", "mongoId" : "6a2c913974d8ee00a098254e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45760, "salaryAnnualMax" : 49920, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Billing", "Claim submission", "Data maintenance", "Compassionate", "Patient billing", "Insurance submission", "Prior authorization", "Collections", "Revenue maximization", "Wound care", "Topical Wound Oxygen therapy", "Negative Pressure Wound Therapy", "ERP systems" ], "skillCount" : 13, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 732.6824, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca42974d8ee00a09b0699", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Patient Service Representatives in Katy, United States, adjusted for the healthcare industry." }, "location" : "Katy, Texas, United States", "locations" : [ "Katy", "Texas", "United States" ], "timestamp" : "2026-06-16T01:33:42.789", "fingerprint" : "e3977473879c6e9a622aad7956a56798c2e3b80d2166d62f19760bafab1f028c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4250606009", "externalId" : "4250606009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Katy", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7857853,-95.8243956" } ], "locationText" : "Katy, Texas, United States", "employmentType" : "FULL_TIME", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About the Role Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic environment. This is not a traditional receptionist role. Our PSRs are critical to the patient experience and clinic flow—supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day. The ideal candidate thrives in a high-volume medical office environment, communicates professionally with patients and providers, and can confidently multitask between phones, scheduling, insurance verification, and in-person patient interaction. Candidates with prior experience in medical front desk operations, healthcare scheduling, patient access, insurance verification, or outpatient clinic workflows are strongly encouraged to apply. What Your Day Looks Like Greeting and checking in patients throughout the day Answering phones and assisting with appointment scheduling Verifying insurance eligibility and collecting copays or balances Managing EMR scheduling and patient documentation Supporting clinic flow alongside providers and clinical staff Assisting patients with billing questions, referrals, and appointment updates Balancing multiple priorities in a fast-paced outpatient clinic environment What You’ll Do Greet and check in patients professionally both in person and over the phone Verify insurance eligibility, benefits, and patient demographic information Schedule, reschedule, and confirm patient appointments within the EMR system Collect copays, coinsurance, balances, and required patient documentation Answer patient questions related to scheduling, billing, referrals, and treatments Maintain accurate patient records and scan required documentation into the EMR Support clinic flow and communication between providers, patients, and clinical teams De-escalate scheduling or patient concerns with professionalism and empathy Maintain a clean, organized, and welcoming front desk environment What You’ll Bring Strong customer service and communication skills in a patient-facing environment Ability to multitask between phones, scheduling, patient check-in, and administrative responsibilities Comfort working in a fast-paced outpatient medical office or clinic setting Strong attention to detail and accuracy when handling patient information and scheduling Professional demeanor with the ability to de-escalate patient concerns calmly and effectively Comfortable using EMR systems, scheduling platforms, and healthcare technology Team-oriented mindset with a proactive and dependable work style Bilingual English/Spanish skills are strongly preferred Education & Experience High school diploma or equivalent required 2+ years of customer service experience required Prior experience in a medical front desk, healthcare scheduling, patient access, dental office, urgent care, specialty clinic, or outpatient healthcare setting strongly preferred Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred This Role Is Great For Candidates With Experience In: Medical Front Desk Patient Access Healthcare Scheduling Insurance Verification Medical Reception Outpatient Clinics Dental Offices Urgent Care Specialty Medical Practices EMR Scheduling Medical Call Centers Patient Registration Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Quarterly performance bonuses up to $1,500 Compensation Competitive base compensation based on experience Quarterly performance bonuses up to $1,500 The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers", "postedDate" : "2026-06-14T21:37:23.025", "createdAt" : "2026-06-14T21:37:23.025", "lastUpdated" : "2026-06-16T01:33:42.789", "ingestTimestamp" : "2026-06-14T21:37:23.025", "mongoId" : "6a2ca42974d8ee00a09b0699", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 720.27814, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c913974d8ee00a098254d", "title" : "Patient Services Representative, Authorizations", "company" : "AOTI", "industry" : "Healthcare", "salary" : { "min" : 22.0, "max" : 24.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "US Remote", "locations" : [ "US Remote" ], "timestamp" : "2026-06-15T08:23:22.065", "fingerprint" : "2ae1056479be642ee2e2cfe18f95f639a3017d0782997645a8aa642a291acfef", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/aoti/jobs/4247828009", "externalId" : "4247828009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Exton", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.0299755,-75.6290436" }, { "city" : "Oceanside", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "33.1958696,-117.3794830" } ], "locationText" : "Exton, Pennsylvania, United States; Oceanside, California, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer Success", "Customer relationships", "Customer retention", "Value realization" ], "hardSkillsList" : [ "Payer authorization" ], "hardSkills" : [ { "name" : "Payer authorization", "level" : "intermediate" } ], "majorSkills" : "Prior authorizations, Patient services", "majorSkillsList" : [ "Prior authorizations", "Patient services" ], "coreResponsibilities" : "Obtain prior authorizations for procedural orders, Complete authorization process with payers", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Wound care; Topical wound oxygen therapy; Negative pressure wound therapy", "domainList" : [ "wound-care", "topical-wound-oxygen-therapy", "negative-pressure-wound-therapy" ], "domainSpecificKnowledge" : [ "Wound care", "Topical wound oxygen therapy", "Negative pressure wound therapy" ], "specialRequirements" : "Lift up to 50 pounds", "qualificationsBasic" : "Prior authorization process completion", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "About AOTI Advanced Oxygen Therapy, Inc. (AOTI) is transforming the future of wound care through breakthrough technologies that improve the lives of patients with chronic non-healing and acute complex wounds. At the heart of our mission is our patented, multimodality Topical Wound Oxygen (TWO2) therapy, the only device of its kind proven effective in both Randomized Controlled Trials (RCTs) and Real-World Evidence (RWE) studies. TWO2 has delivered exceptional clinical outcomes, including an 88% reduction in hospitalizations and a 71% reduction in amputations among patients with Diabetic Foot Ulcers (DFUs) over 12 months. In addition to TWO2, we offer the NEXA™ NPWT System, an innovative, multi-week, multi-patient Negative Pressure Wound Therapy (NPWT) device designed to deliver the clinical benefits of traditional durable systems with the convenience and simplicity of disposable solutions. The NEXA System is portable, easy to operate, and cost-effective—making advanced wound care more accessible across diverse care settings, from hospitals to the home. Backed by a world-class international leadership team and a robust global infrastructure, AOTI offers a unique opportunity to make a meaningful impact in healthcare. If you're driven by purpose and want to be part of a company that’s transforming wound care, we’d love to hear from you. Why We’re Hiring As demand for our TWO2 therapy continues to grow, we are expanding our team to ensure we maintain the highest standards of patient care. We are looking for compassionate and motivated individuals to join us in delivering life-changing therapy to more patients across the country. Position Summary The Patient Services Representative, Authorizations is responsible for obtaining prior authorizations for all procedural orders by successfully completing the authorization process with all payers. Location: Hybrid (Exton, PA or Oceanside, CA) Employment Type: Full-Time (Remote) Compensation Salary Range: $22.00 - $24.00 Benefits In addition to competitive pay, we offer a comprehensive benefits package that includes: Full benefits with a company-sponsored stipend 401(k) with company match Company-paid Basic Life, AD Gathers and analyzes information; Develops solutions; Uses reason Physical Demands Occasionally required to sit. Occasionally required to walk. Occasionally required to use hands to finger, handle, or feel. Occasionally required to reach with hands and arms. Occasionally required to talk or hear. Occasionally required to bend, lift or climb. Occasionally required to lift up to (50 pounds or greater). Finger dexterity required. Hand coordination required. Specific vision abilities required for this job include close vision, distance vision, ability to adjust or focus. Work Environment Exposure to adverse conditions. Exposure to moving mechanical parts. Exposure to high, precarious places. Exposure to outside weather conditions. Exposure to fumes or airborne particles. Possible risk of electrical shock. Protective clothing or equipment is required including gloves, covered shoes, protective eyewear. Equal Opportunity Employer Advanced Oxygen Therapy, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. Data Privacy Notice We collect and use personal information you provide in your application, such as your name, contact details, and professional experience, to evaluate your qualifications and manage our recruiting process. We may also obtain information from publicly available sources or referrals in connection with recruiting activities. We retain this information for a limited period in accordance with applicable laws and our internal policies. You may request access to, correction of, or deletion of your personal information at any time by contacting us at talentaquisition@aotinc.net. Join Us Join AOTI and help us grow our impact—one patient at a time", "summaryDescription" : "Patient Services Representative, Authorizations at AOTI. Skills: Prior authorizations, Patient services. Obtain prior authorizations for procedural orders. Complete authorization process with payers", "postedDate" : "2026-06-13T21:22:45.631", "createdAt" : "2026-06-13T21:22:45.631", "lastUpdated" : "2026-06-15T08:23:22.065", "ingestTimestamp" : "2026-06-13T21:22:45.631", "mongoId" : "6a2c913974d8ee00a098254d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45760, "salaryAnnualMax" : 49920, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Payer authorization", "Prior authorizations", "Patient services", "Customer Success", "Customer relationships", "Customer retention", "Value realization", "Wound care", "Topical wound oxygen therapy", "Negative pressure wound therapy" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 715.6078, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c93ab74d8ee00a0988b02", "title" : "Patient Service Representative", "company" : "Jane Pauley Community Health Center", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Patient Service Representative in Indianapolis, adjusted for the healthcare industry and company size." }, "location" : "Indianapolis, Indiana, United States", "locations" : [ "Indianapolis", "Indiana", "United States" ], "timestamp" : "2026-06-16T02:04:31.458", "fingerprint" : "63c4f76b8fb945044c73c02997cfb60a93a369a5d844573857467addcdca63a1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thejanepauleycommunityhealthcenterinc/jobs/4259181009", "externalId" : "4259181009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Indianapolis", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7683331,-86.1583502" } ], "locationText" : "Indianapolis, Indiana, United States", "minimumEducation" : "High School", "professionalSkills" : [ "Customer service", "Interpersonal skills" ], "hardSkillsList" : [ "Data entry", "Insurance verification", "Scheduling", "Registration", "Money handling" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Registration", "level" : "intermediate" }, { "name" : "Money handling", "level" : "intermediate" } ], "majorSkills" : "Patient scheduling, Insurance verification, Customer service", "majorSkillsList" : [ "Patient scheduling", "Insurance verification", "Customer service" ], "coreResponsibilities" : "Greet and assist patients and families, Schedule patient appointments, Manage inbound calls, Collect and verify patient demographics, Verify insurance information, Determine patient eligibility for financial assistance, Obtain required documentation, Collect patient co-payments, Follow money handling procedures, Assist with medical record requests, Respond to correspondence, Respond to messages, Maintain cleanliness of waiting area, Provide coverage across JPCHC locations, Participate in meetings", "teamCollaboration" : "Departmental meetings; Organizational meetings", "domainKnowledge" : "Medical office practices; Community health; Integrated care; Whole-person care", "domainList" : [ "medical-office-practices", "community-health", "integrated-care", "whole-person-care" ], "domainSpecificKnowledge" : [ "Medical office practices", "Community health", "Integrated care", "Whole-person care" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Data entry", "specialRequirements" : "Reliable transportation, Flexibility to support multiple practice sites, Travel between practice sites", "qualificationsBasic" : "High School Diploma or equivalent (GED), At least two (2) years of experience in an ambulatory healthcare setting, Basic computer literacy and accuracy in data entry", "qualificationsPreferred" : "High School Diploma or equivalent (GED) preferred, Knowledge of medical office practices required", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day. At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters. We are currently seeking a Patient Service Representative (PSR) to join our team. This role is ideal for someone who thrives in a patient-facing environment, enjoys variety, and is passionate about supporting community health. Job Summary As a Patient Service Representative, you will serve as the first point of contact for patients both in person and over the phone. You’ll play a vital role in scheduling, registration, insurance verification, and ensuring a warm and welcoming experience. This float position provides coverage across the JPCHC network, requiring reliable transportation and flexibility to support multiple practice sites. Job Responsibilities (include but are not limited to): Greet and assist patients and families in a professional and friendly manner Schedule patient appointments and manage inbound calls (answered by third ring) Collect and verify patient demographics and insurance information in the Electronic Health Record (EHR) Determine patient eligibility for financial assistance programs and obtain required documentation Collect patient co-payments and follow JPCHC’s money handling procedures Assist with medical record requests, correspondence, and message response within one business day Maintain cleanliness and organization of the patient waiting area Provide coverage across JPCHC locations during staffing shortages Participate in departmental and organizational meetings Perform other duties as assigned Required Skills and Qualifications: High School Diploma or equivalent (GED) preferred Knowledge of medical office practices required Strong written and verbal communication skills At least two (2) years of experience in an ambulatory healthcare setting preferred Excellent customer service and interpersonal skills Ability to adapt quickly and travel between practice sites as needed Basic computer literacy and accuracy in data entry Why You’ll Love Working Here Purpose-driven work that directly impacts access to care across our communities Robust benefits package (medical, dental, vision) designed to support you and your family Generous PTO because we believe caring for others starts with caring for yourself 401(k) with employer contribution to help you plan for what’s ahead Life and disability coverage for peace of mind Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!", "summaryDescription" : "Patient Service Representative at Jane Pauley Community Health Center. Skills: Patient scheduling, Insurance verification, Customer service. Greet and assist patients and families. Schedule patient appointments", "postedDate" : "2026-06-14T20:06:16.995", "createdAt" : "2026-06-14T20:06:16.995", "lastUpdated" : "2026-06-16T02:04:31.458", "ingestTimestamp" : "2026-06-14T20:06:16.995", "mongoId" : "6a2c93ab74d8ee00a0988b02", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry", "Insurance verification", "Scheduling", "Registration", "Money handling", "Patient scheduling", "Customer service", "Interpersonal skills", "Medical office practices", "Community health", "Integrated care", "Whole-person care" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 710.5428, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca42974d8ee00a09b0690", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "industry" : "Healthcare", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for Patient Service Representative in Arlington Heights, United States, adjusted for mid-seniority and the healthcare industry." }, "location" : "Arlington Heights", "locations" : [ "Arlington Heights" ], "timestamp" : "2026-06-16T04:13:00.996", "fingerprint" : "6ffa2fce8d9b8ee96ef6460d3623949377bb01971307418e5c09cd1fa5ef4271", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4223319009", "externalId" : "4223319009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Arlington Heights", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.0811563,-87.9802164" } ], "locationText" : "Arlington Heights, Illinois, United States", "minimumEducation" : "High School", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. As a Patient Service Representative (PSR), you are the first and last impression for our patients—and a vital part of our clinic’s success. This is a high-volume, medical front desk role supporting check-in, check-out, insurance verification, EMR scheduling, and financial collections. We’re looking for someone with a warm, professional presence who thrives in a fast-paced clinical environment and understands the nuances of medical office workflows. Prior experience in healthcare or medical scheduling is strongly preferred. Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. What You’ll Do Greet and check in patients warmly at the front desk and by phone Accurately verify insurance eligibility and collect copays, coinsurance, or balances Schedule and confirm appointments using EMR and patient management tools Answer phones and assist with inquiries regarding treatments, billing, or referrals Collect and scan patient documentation and ensure EMR records are current De-escalate patient concerns or scheduling issues with calm professionalism Collaborate with clinical staff and office managers to ensure patients are placed correctly and seen on time Maintain a clean, welcoming front desk area Support operational tasks as needed (e.g., faxing, supply ordering, data entry) What You’ll Bring High school diploma or equivalent required Medical front desk or healthcare administrative experience strongly preferred Proficiency in insurance verification, EMR scheduling, and payment collection preferred 2+ years of customer service experience Comfort handling sensitive information with discretion and accuracy Excellent communication skills and professional demeanor Bilingual in Spanish is a plus Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Compensation Base pay + Quarterly performance bonuses up to $1,500.00 Schedule Full Time Monday - Friday The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers", "postedDate" : "2026-06-14T21:48:54.730", "createdAt" : "2026-06-14T21:48:54.730", "lastUpdated" : "2026-06-16T04:13:00.996", "ingestTimestamp" : "2026-06-14T21:48:54.730", "mongoId" : "6a2ca42974d8ee00a09b0690", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 707.35547, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca42974d8ee00a09b068d", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "salary" : { "min" : 38000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Patient Service Representative in Hinsdale, United States, adjusted for the healthcare industry." }, "location" : "Hinsdale", "locations" : [ "Hinsdale" ], "timestamp" : "2026-06-16T01:55:45.039", "fingerprint" : "c8baa5a09391a70900d6fe6b2f605efae3eaee1e2b17cb0460869864d6ac291e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4249769009", "externalId" : "4249769009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hinsdale", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8024604,-87.9299841" } ], "locationText" : "Hinsdale, Illinois, United States", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About the Role Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic environment. This is not a traditional receptionist role. Our PSRs are critical to the patient experience and clinic flow—supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day. The ideal candidate thrives in a high-volume medical office environment, communicates professionally with patients and providers, and can confidently multitask between phones, scheduling, insurance verification, and in-person patient interaction. Candidates with prior experience in medical front desk operations, healthcare scheduling, patient access, insurance verification, or outpatient clinic workflows are strongly encouraged to apply. What Your Day Looks Like Greeting and checking in patients throughout the day Answering phones and assisting with appointment scheduling Verifying insurance eligibility and collecting copays or balances Managing EMR scheduling and patient documentation Supporting clinic flow alongside providers and clinical staff Assisting patients with billing questions, referrals, and appointment updates Balancing multiple priorities in a fast-paced outpatient clinic environment What You’ll Do Greet and check in patients professionally both in person and over the phone Verify insurance eligibility, benefits, and patient demographic information Schedule, reschedule, and confirm patient appointments within the EMR system Collect copays, coinsurance, balances, and required patient documentation Answer patient questions related to scheduling, billing, referrals, and treatments Maintain accurate patient records and scan required documentation into the EMR Support clinic flow and communication between providers, patients, and clinical teams De-escalate scheduling or patient concerns with professionalism and empathy Maintain a clean, organized, and welcoming front desk environment What You’ll Bring Strong customer service and communication skills in a patient-facing environment Ability to multitask between phones, scheduling, patient check-in, and administrative responsibilities Comfort working in a fast-paced outpatient medical office or clinic setting Strong attention to detail and accuracy when handling patient information and scheduling Professional demeanor with the ability to de-escalate patient concerns calmly and effectively Comfortable using EMR systems, scheduling platforms, and healthcare technology Team-oriented mindset with a proactive and dependable work style Bilingual English/Spanish skills are strongly preferred Education & Experience High school diploma or equivalent required 2+ years of customer service experience required Prior experience in a medical front desk, healthcare scheduling, patient access, dental office, urgent care, specialty clinic, or outpatient healthcare setting strongly preferred Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred This Role Is Great For Candidates With Experience In: Medical Front Desk Patient Access Healthcare Scheduling Insurance Verification Medical Reception Outpatient Clinics Dental Offices Urgent Care Specialty Medical Practices EMR Scheduling Medical Call Centers Patient Registration Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Quarterly performance bonuses up to $1,500 Compensation Competitive base compensation based on experience Quarterly performance bonuses up to $1,500 The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. 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Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About the Role Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic environment. This is not a traditional receptionist role. Our PSRs are critical to the patient experience and clinic flow—supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day. The ideal candidate thrives in a high-volume medical office environment, communicates professionally with patients and providers, and can confidently multitask between phones, scheduling, insurance verification, and in-person patient interaction. Candidates with prior experience in medical front desk operations, healthcare scheduling, patient access, insurance verification, or outpatient clinic workflows are strongly encouraged to apply. What Your Day Looks Like Greeting and checking in patients throughout the day Answering phones and assisting with appointment scheduling Verifying insurance eligibility and collecting copays or balances Managing EMR scheduling and patient documentation Supporting clinic flow alongside providers and clinical staff Assisting patients with billing questions, referrals, and appointment updates Balancing multiple priorities in a fast-paced outpatient clinic environment What You’ll Do Greet and check in patients professionally both in person and over the phone Verify insurance eligibility, benefits, and patient demographic information Schedule, reschedule, and confirm patient appointments within the EMR system Collect copays, coinsurance, balances, and required patient documentation Answer patient questions related to scheduling, billing, referrals, and treatments Maintain accurate patient records and scan required documentation into the EMR Support clinic flow and communication between providers, patients, and clinical teams De-escalate scheduling or patient concerns with professionalism and empathy Maintain a clean, organized, and welcoming front desk environment What You’ll Bring Strong customer service and communication skills in a patient-facing environment Ability to multitask between phones, scheduling, patient check-in, and administrative responsibilities Comfort working in a fast-paced outpatient medical office or clinic setting Strong attention to detail and accuracy when handling patient information and scheduling Professional demeanor with the ability to de-escalate patient concerns calmly and effectively Comfortable using EMR systems, scheduling platforms, and healthcare technology Team-oriented mindset with a proactive and dependable work style Bilingual English/Spanish skills are strongly preferred Education & Experience High school diploma or equivalent required 2+ years of customer service experience required Prior experience in a medical front desk, healthcare scheduling, patient access, dental office, urgent care, specialty clinic, or outpatient healthcare setting strongly preferred Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred This Role Is Great For Candidates With Experience In: Medical Front Desk Patient Access Healthcare Scheduling Insurance Verification Medical Reception Outpatient Clinics Dental Offices Urgent Care Specialty Medical Practices EMR Scheduling Medical Call Centers Patient Registration Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Quarterly performance bonuses up to $1,500 Compensation Competitive base compensation based on experience Quarterly performance bonuses up to $1,500 The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers", "postedDate" : "2026-06-14T19:24:27.822", "createdAt" : "2026-06-14T19:24:27.822", "lastUpdated" : "2026-06-15T21:26:41.466", "ingestTimestamp" : "2026-06-14T19:24:27.822", "mongoId" : "6a2ca42974d8ee00a09b069c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 699.9273, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca42974d8ee00a09b069b", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "salary" : { "min" : 38000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Patient Service Representative in Fairfield, United States, adjusted for the healthcare industry and company size." }, "location" : "Fairfield, Connecticut, United States", "locations" : [ "Fairfield", "Connecticut", "United States", "Hamden", "Connecticut", "United States" ], "timestamp" : "2026-06-16T03:44:42.731", "fingerprint" : "ac5010bebd16614d793dc56b3faa1a2317384d7c0da127fc3c453c2f0f00b23c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4267041009", "externalId" : "4267041009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fairfield", "state" : "Connecticut", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.1412078,-73.2637258" } ], "locationText" : "Fairfield, Connecticut, United States", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About the Role Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic environment. This is not a traditional receptionist role. Our PSRs are critical to the patient experience and clinic flow—supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day. The ideal candidate thrives in a high-volume medical office environment, communicates professionally with patients and providers, and can confidently multitask between phones, scheduling, insurance verification, and in-person patient interaction. Candidates with prior experience in medical front desk operations, healthcare scheduling, patient access, insurance verification, or outpatient clinic workflows are strongly encouraged to apply. What Your Day Looks Like Greeting and checking in patients throughout the day Answering phones and assisting with appointment scheduling Verifying insurance eligibility and collecting copays or balances Managing EMR scheduling and patient documentation Supporting clinic flow alongside providers and clinical staff Assisting patients with billing questions, referrals, and appointment updates Balancing multiple priorities in a fast-paced outpatient clinic environment What You’ll Do Greet and check in patients professionally both in person and over the phone Verify insurance eligibility, benefits, and patient demographic information Schedule, reschedule, and confirm patient appointments within the EMR system Collect copays, coinsurance, balances, and required patient documentation Answer patient questions related to scheduling, billing, referrals, and treatments Maintain accurate patient records and scan required documentation into the EMR Support clinic flow and communication between providers, patients, and clinical teams De-escalate scheduling or patient concerns with professionalism and empathy Maintain a clean, organized, and welcoming front desk environment What You’ll Bring Strong customer service and communication skills in a patient-facing environment Ability to multitask between phones, scheduling, patient check-in, and administrative responsibilities Comfort working in a fast-paced outpatient medical office or clinic setting Strong attention to detail and accuracy when handling patient information and scheduling Professional demeanor with the ability to de-escalate patient concerns calmly and effectively Comfortable using EMR systems, scheduling platforms, and healthcare technology Team-oriented mindset with a proactive and dependable work style Bilingual English/Spanish skills are strongly preferred Education & Experience High school diploma or equivalent required 2+ years of customer service experience required Prior experience in a medical front desk, healthcare scheduling, patient access, dental office, urgent care, specialty clinic, or outpatient healthcare setting strongly preferred Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred This Role Is Great For Candidates With Experience In: Medical Front Desk Patient Access Healthcare Scheduling Insurance Verification Medical Reception Outpatient Clinics Dental Offices Urgent Care Specialty Medical Practices EMR Scheduling Medical Call Centers Patient Registration Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Quarterly performance bonuses up to $1,500 Compensation Competitive base compensation based on experience Quarterly performance bonuses up to $1,500 The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers", "postedDate" : "2026-06-14T18:00:37.684", "createdAt" : "2026-06-14T18:00:37.684", "lastUpdated" : "2026-06-16T03:44:42.731", "ingestTimestamp" : "2026-06-14T18:00:37.684", "mongoId" : "6a2ca42974d8ee00a09b069b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 695.58356, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2ca42974d8ee00a09b0694", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Patient Service Representative in Brooklyn, NY, adjusted for mid-seniority in the healthcare industry." }, "location" : "Brooklyn, New York, United States", "locations" : [ "Brooklyn", "New York", "United States" ], "timestamp" : "2026-06-15T09:26:08.580", "fingerprint" : "58097dce8fab061f0afe96680834699fc4ecfacb1ddd8ab6448a8703eb7cd3d7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4225808009", "externalId" : "4225808009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brooklyn", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.6526006,-73.9497211" } ], "locationText" : "Brooklyn, New York, United States", "minimumEducation" : "High school diploma or equivalent", "domainKnowledge" : "Vein treatments; Vein disease; Medical office workflows", "domainList" : [ "vein-treatments", "vein-disease", "medical-office-workflows" ], "domainSpecificKnowledge" : [ "Vein treatments", "Vein disease", "Medical office workflows" ], "communicationSkills" : "Professional demeanor", "workSiteFlexibility" : "Onsite", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. As a Patient Service Representative (PSR), you are the first and last impression for our patients—and a vital part of our clinic’s success. This is a high-volume, medical front desk role supporting check-in, check-out, insurance verification, EMR scheduling, and financial collections. We’re looking for someone with a warm, professional presence who thrives in a fast-paced clinical environment and understands the nuances of medical office workflows. Prior experience in healthcare or medical scheduling is strongly preferred. Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. What You’ll Do Greet and check in patients warmly at the front desk and by phone Accurately verify insurance eligibility and collect copays, coinsurance, or balances Schedule and confirm appointments using EMR and patient management tools Answer phones and assist with inquiries regarding treatments, billing, or referrals Collect and scan patient documentation and ensure EMR records are current De-escalate patient concerns or scheduling issues with calm professionalism Collaborate with clinical staff and office managers to ensure patients are placed correctly and seen on time Maintain a clean, welcoming front desk area Support operational tasks as needed (e.g., faxing, supply ordering, data entry) What You’ll Bring High school diploma or equivalent required Medical front desk or healthcare administrative experience strongly preferred Proficiency in insurance verification, EMR scheduling, and payment collection preferred 2+ years of customer service experience Comfort handling sensitive information with discretion and accuracy Excellent communication skills and professional demeanor Bilingual in Spanish is a plus Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Compensation Base pay + Quarterly performance bonuses up to $1,500.00 Schedule Full Time Monday - Friday Compensation for this role varies based on years of experience, skill set, and alignment with position requirements. Compensation: $21—$25 USD The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers", "postedDate" : "2026-06-14T04:32:07.320", "createdAt" : "2026-06-14T04:32:07.320", "lastUpdated" : "2026-06-15T09:26:08.580", "ingestTimestamp" : "2026-06-14T04:32:07.320", "mongoId" : "6a2ca42974d8ee00a09b0694", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Vein treatments", "Vein disease", "Medical office workflows" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 666.1887, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c93ab74d8ee00a0988b04", "title" : "Patient Service Representative", "company" : "Jane Pauley Community Health Center", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Patient Service Representative in Indianapolis, adjusted for the healthcare industry and company size." }, "location" : "Indianapolis, Indiana, United States", "locations" : [ "Indianapolis", "Indiana", "United States" ], "timestamp" : "2026-06-15T07:01:50.000", "fingerprint" : "5d1bdc394f05dec2bb6e207c8b69ac3aadb5006cc0fd011fd16fbb7dc5d6f8bb", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thejanepauleycommunityhealthcenterinc/jobs/4273722009", "externalId" : "4273722009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Indianapolis", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7683331,-86.1583502" } ], "locationText" : "Indianapolis, Indiana, United States", "minimumEducation" : "High School", "teamCollaboration" : "Departmental meetings; Organizational meetings", "domainKnowledge" : "Community health; Financial assistance programs", "domainList" : [ "community-health", "financial-assistance-programs" ], "domainSpecificKnowledge" : [ "Community health", "Financial assistance programs" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Obtain required documentation", "specialRequirements" : "Reliable transportation, Flexibility to support multiple sites", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day. At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters. We are currently seeking a Patient Service Representative (PSR) to join our team. This role is ideal for someone who thrives in a patient-facing environment, enjoys variety, and is passionate about supporting community health. Job Summary As a Patient Service Representative, you will serve as the first point of contact for patients both in person and over the phone. You’ll play a vital role in scheduling, registration, insurance verification, and ensuring a warm and welcoming experience. This float position provides coverage across the JPCHC network, requiring reliable transportation and flexibility to support multiple practice sites. Job Responsibilities (include but are not limited to): Greet and assist patients and families in a professional and friendly manner Schedule patient appointments and manage inbound calls (answered by third ring) Collect and verify patient demographics and insurance information in the Electronic Health Record (EHR) Determine patient eligibility for financial assistance programs and obtain required documentation Collect patient co-payments and follow JPCHC’s money handling procedures Assist with medical record requests, correspondence, and message response within one business day Maintain cleanliness and organization of the patient waiting area Provide coverage across JPCHC locations during staffing shortages Participate in departmental and organizational meetings Perform other duties as assigned Required Skills and Qualifications: High School Diploma or equivalent (GED) preferred Knowledge of medical office practices required Strong written and verbal communication skills At least two (2) years of experience in an ambulatory healthcare setting preferred Excellent customer service and interpersonal skills Ability to adapt quickly and travel between practice sites as needed Basic computer literacy and accuracy in data entry Why You’ll Love Working Here Purpose-driven work that directly impacts access to care across our communities Robust benefits package (medical, dental, vision) designed to support you and your family Generous PTO because we believe caring for others starts with caring for yourself 401(k) with employer contribution to help you plan for what’s ahead Life and disability coverage for peace of mind Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!", "summaryDescription" : "Patient Service Representative at Jane Pauley Community Health Center", "postedDate" : "2026-06-14T03:24:23.971", "createdAt" : "2026-06-14T03:24:23.971", "lastUpdated" : "2026-06-15T07:01:50.000", "ingestTimestamp" : "2026-06-14T03:24:23.971", "mongoId" : "6a2c93ab74d8ee00a0988b04", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Community health", "Financial assistance programs" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 660.67004, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6c9474d8ee00a0919f75", "title" : "Patient Service Representative", "company" : "Tactile Medical", "industry" : "Healthcare", "salary" : { "min" : 20.0, "max" : 27.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Corporate", "locations" : [ "Corporate" ], "timestamp" : "2026-06-15T05:24:35.964", "fingerprint" : "f07990b064240176c3b499c1e1397ec9ab4f60627e1c5dbb6ac38ec8d7ce1d92", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tactilemedical/jobs/4254188009", "externalId" : "4254188009", "industryFunction" : { }, "locationText" : "Corporate", "minimumEducation" : "Associate's", "experienceMinYears" : 1, "technicalSkills" : "Microsoft Word, Microsoft Excel, Microsoft Teams, Microsoft Outlook", "professionalSkills" : [ "Patient support", "Order processing", "Payment arrangements", "Financial assistance", "Order status updates", "Reimbursement process", "Insurance process", "Service complaint triage", "Product issue triage", "Patient file maintenance", "Order information maintenance", "Performance standards adherence", "Continuous improvement input", "Best practices suggestion", "Regulatory compliance", "HIPAA compliance" ], "hardSkillsList" : [ "Point-of-sale system operation", "Form completion facilitation", "Case entry", "Case triage" ], "softSkillsList" : [ "Patience", "Adaptability", "Commitment", "Self-sufficiency" ], "hardSkills" : [ { "name" : "Point-of-sale system operation", "level" : "intermediate" }, { "name" : "Form completion facilitation", "level" : "intermediate" }, { "name" : "Case entry", "level" : "intermediate" }, { "name" : "Case triage", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Patience" }, { "name" : "Adaptability" }, { "name" : "Commitment" }, { "name" : "Self-sufficiency" } ], "majorSkills" : "Patient communication, Customer service, Device support", "majorSkillsList" : [ "Patient communication", "Customer service", "Device support" ], "coreResponsibilities" : "Process all pending product shipments, Communicate with patients, Deliver information to patients, Discuss reported benefit information, Set up payments and payment arrangements, Explain and facilitate completion of appropriate forms, Provide order status updates, Triage patient calls to other departments, Enter and triage Cases for any service complaint, Update, maintain and document patient files, Document order information, Adhere to company and role performance standards, Provide input in team meetings, Make suggestions for continuous improvement, Make suggestions for best practices, Participate in cross functional efforts, Ensure yearly shipment goals are achieved, Maintain compliance with all appropriate regulatory requirements", "teamCollaboration" : "Cross functional efforts; Internal collaboration; Interdepartmental collaboration", "domainKnowledge" : "Lymphedema treatment; Chronic venous insufficiency; Respiratory illnesses; HIPAA regulations", "domainList" : [ "lymphedema-treatment", "chronic-venous-insufficiency", "respiratory-illnesses", "hipaa-regulations" ], "domainSpecificKnowledge" : [ "Lymphedema treatment", "Chronic venous insufficiency", "Respiratory illnesses", "HIPAA regulations" ], "toolProficiency" : [ "Point-of-sale system" ], "communicationSkills" : "Listening; Speaking clearly; Everyday language use; Verbal communication; Written communication", "documentationSkills" : "Patient file documentation; Order information documentation", "continuousLearning" : "Eager to learn new skills", "problemSolvingSkills" : "Problem solving", "outcomesObjectives" : "Meet or exceed expectations for inbound/outbound calls; Emphasize focus on quality", "qualificationsBasic" : "Associate degree or equivalent work experience, 1 or more years of customer service/call center experience, Experience using a multiple monitor interface", "qualificationsPreferred" : "Previous experience in medical device or other healthcare environments", "workSiteFlexibility" : "Onsite", "rawDescription" : "At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses. The Patient Service Representative supports Tactile Medical patients within a contact center environment through inbound and outbound communication. This role’s main responsibility is to be the primary contact for patients prior to the shipment of their device. Responsibilities Outreach to patients to process all pending product shipments Effectively communicate with our patients by listening, speaking clearly and using everyday language our patients can understand Deliver information to patients in a caring, empathetic, manner that align with Tactile Medical’s overall patient experience Discuss reported benefit information with great clarity to patients Set up payments and payment arrangements within our point-of-sale system Explain and facilitate completion of appropriate forms for patients that may benefit from the financial assistance program Provide order status updates for incoming calls from patients and sales representatives, including questions about reimbursement and the insurance process Triage patient calls to other departments as appropriate Enter and triage Cases for any service complaint or product issue Update, maintain and document patient files as well as order information Adhere to company and role performance standards, meeting or exceeding expectations for inbound/outbound calls while still emphasizing a focus on quality Provide input in team meetings, make suggestions for continuous improvement and best practices Participate in cross functional efforts internally & with other departments to ensure yearly shipment goals are achieved Maintain compliance with all appropriate regulatory requirements including HIPAA Perform other duties as assigned Qualifications Education & Experience Required: Associate degree or equivalent work experience 1 or more years of customer service/call center experience Experience using a multiple monitor interface Preferred: Previous experience in medical device or other healthcare environments Knowledge & Skills Proficiency working with Microsoft Word, Excel, Teams and Outlook with the ability to navigate multiple systems Exceptional communication skills both verbal and written with the ability to communicate effectively with all different types of patients Strong problem solving and listening skills coupled with patience to be able to assist our patients with the questions and issues they may be experiencing Passionate and eager to learn new skills Ability to adapt to an ever-changing environment Commitment to patient satisfaction Thrives in a team environment but is also self sufficient Strong ability to multi-task and prioritize Demonstrated organizational skills Results orientated Receptiveness to feedback Consistent follow up skills Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions. Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience. US Pay Range $20.77—$27.26 USD To learn more about our Privacy Statement follow this link - https://tactilemedical.com/privacy-statement/ To learn more about our California Privacy Notice follow this link - https://tactilemedical.com/california-privacy-notice/", "summaryDescription" : "Patient Service Representative at Tactile Medical. Skills: Patient communication, Customer service, Device support. Process all pending product shipments. Communicate with patients", "postedDate" : "2026-06-14T04:21:41.267", "createdAt" : "2026-06-14T04:21:41.267", "lastUpdated" : "2026-06-15T05:24:35.964", "ingestTimestamp" : "2026-06-14T04:21:41.267", "mongoId" : "6a2c6c9474d8ee00a0919f75", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 56160, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Point-of-sale system operation", "Form completion facilitation", "Case entry", "Case triage", "Patience", "Adaptability", "Commitment", "Self-sufficiency", "Patient communication", "Customer service", "Device support", "Patient support", "Order processing", "Payment arrangements", "Financial assistance", "Order status updates", "Reimbursement process", "Insurance process", "Service complaint triage", "Product issue triage", "Patient file maintenance", "Order information maintenance", "Performance standards adherence", "Continuous improvement input", "Best practices suggestion", "Regulatory compliance", "HIPAA compliance", "Lymphedema treatment", "Chronic venous insufficiency", "Respiratory illnesses", "HIPAA regulations", "Point-of-sale system" ], "skillCount" : 32, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 660.2968, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca42974d8ee00a09b0693", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "industry" : "Healthcare", "salary" : { "min" : 21.0, "max" : 25.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Hauppauge", "locations" : [ "Hauppauge" ], "timestamp" : "2026-06-15T10:10:56.592", "fingerprint" : "ae5febf832802ef5634d0d8c92e6bd9a04c31ed0ac3ba9f31097888d25faf769", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4223330009", "externalId" : "4223330009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hauppauge", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.8237354,-73.2062289" } ], "locationText" : "Hauppauge, New York, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High school", "professionalSkills" : [ "Insurance verification", "Payment collection", "EMR scheduling" ], "hardSkillsList" : [ "Medical scheduling", "Financial collections" ], "softSkillsList" : [ "Professional demeanor", "Calm professionalism" ], "hardSkills" : [ { "name" : "Medical scheduling", "level" : "intermediate" }, { "name" : "Financial collections", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Professional demeanor" }, { "name" : "Calm professionalism" } ], "majorSkills" : "Customer service, Medical scheduling, Insurance verification", "majorSkillsList" : [ "Customer service", "Medical scheduling", "Insurance verification" ], "teamCollaboration" : "Clinical staff; Office managers", "domainKnowledge" : "Vein disease; Medical office workflows", "domainList" : [ "vein-disease", "medical-office-workflows" ], "domainSpecificKnowledge" : [ "Vein disease", "Medical office workflows" ], "toolProficiency" : [ "EMR" ], "communicationSkills" : "Assist with inquiries", "documentationSkills" : "Collect patient documentation; Scan patient documentation", "continuousLearning" : "Career Growth Opportunities; Development Opportunities", "problemSolvingSkills" : "De-escalate patient concerns; De-escalate scheduling issues", "qualificationsBasic" : "2+ years customer service experience, Handle sensitive information", "qualificationsPreferred" : "Medical front desk experience, Healthcare administrative experience, Proficiency in insurance verification, Proficiency in EMR scheduling, Proficiency in payment collection, Bilingual in Spanish", "workSiteFlexibility" : "Onsite", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. As a Patient Service Representative (PSR), you are the first and last impression for our patients—and a vital part of our clinic’s success. This is a high-volume, medical front desk role supporting check-in, check-out, insurance verification, EMR scheduling, and financial collections. We’re looking for someone with a warm, professional presence who thrives in a fast-paced clinical environment and understands the nuances of medical office workflows. Prior experience in healthcare or medical scheduling is strongly preferred. Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. What You’ll Do Greet and check in patients warmly at the front desk and by phone Accurately verify insurance eligibility and collect copays, coinsurance, or balances Schedule and confirm appointments using EMR and patient management tools Answer phones and assist with inquiries regarding treatments, billing, or referrals Collect and scan patient documentation and ensure EMR records are current De-escalate patient concerns or scheduling issues with calm professionalism Collaborate with clinical staff and office managers to ensure patients are placed correctly and seen on time Maintain a clean, welcoming front desk area Support operational tasks as needed (e.g., faxing, supply ordering, data entry) What You’ll Bring High school diploma or equivalent required Medical front desk or healthcare administrative experience strongly preferred Proficiency in insurance verification, EMR scheduling, and payment collection preferred 2+ years of customer service experience Comfort handling sensitive information with discretion and accuracy Excellent communication skills and professional demeanor Bilingual in Spanish is a plus Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Compensation Base pay + Quarterly performance bonuses up to $1,500.00 Schedule Full Time Monday - Friday Compensation for this role varies based on years of experience, skill set, and alignment with position requirements. Compensation: $21—$25 USD The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers. Skills: Customer service, Medical scheduling, Insurance verification", "postedDate" : "2026-06-13T22:58:37.775", "createdAt" : "2026-06-13T22:58:37.775", "lastUpdated" : "2026-06-15T10:10:56.592", "ingestTimestamp" : "2026-06-13T22:58:37.775", "mongoId" : "6a2ca42974d8ee00a09b0693", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 25, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Medical scheduling", "Financial collections", "Professional demeanor", "Calm professionalism", "Customer service", "Insurance verification", "Payment collection", "EMR scheduling", "Vein disease", "Medical office workflows", "EMR" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 654.7113, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c93ab74d8ee00a0988afc", "title" : "Patient Service Representative", "company" : "Jane Pauley Community Health Center", "industry" : "Healthcare", "salary" : { "min" : 41000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Service Representative in Indianapolis, adjusted for mid-seniority in the healthcare industry." }, "location" : "Indianapolis, Indiana, United States", "locations" : [ "Indianapolis", "Indiana", "United States" ], "timestamp" : "2026-06-15T07:37:01.720", "fingerprint" : "327560f01f722d740077f18ca518e3bd5c0bbc16cba14954967f4d3220fc27bb", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thejanepauleycommunityhealthcenterinc/jobs/4234260009", "externalId" : "4234260009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Indianapolis", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7683331,-86.1583502" } ], "locationText" : "Indianapolis, Indiana, United States", "minimumEducation" : "High school diploma or GED", "technicalSkills" : "Microsoft Office, Microsoft Word, Microsoft Excel, EHR, EMR", "professionalSkills" : [ "Customer service", "Scheduling", "Registration", "Insurance verification", "Financial assistance programs", "Money handling", "Medical record requests", "Patient correspondence" ], "hardSkillsList" : [ "Data entry", "Demographic information", "Insurance information" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Demographic information", "level" : "intermediate" }, { "name" : "Insurance information", "level" : "intermediate" } ], "majorSkills" : "Customer service, Patient registration, Scheduling", "majorSkillsList" : [ "Customer service", "Patient registration", "Scheduling" ], "coreResponsibilities" : "Serve as main point of contact for patients, Communicate with patients in a warm friendly manner, Obtain information for scheduling and registering patients, Ensure all demographics and insurance information is collected, Enter information correctly into EHR, Support school-based providers remotely, Demonstrate exceptional customer service, Communicate effectively with patients and families, Schedule patient appointments, Interact with patients in a friendly respectful manner, Determine information needed for patient registration, Provide appropriate documentation, Determine and verify insurance status, Verify patient's eligibility for financial assistance programs, Collect appropriate documentation from patients and family, Collect patient co-payments, Practice proper money handling, Answer telephone calls by third ring, Respond to text messages within one hour, Transfer calls appropriately, Assist with medical record requests, Prepare and mail patient correspondence, Respond to messages left within one business day, Maintain neatness and appearance of patient waiting area, Participate in departmental and organizational meetings", "teamCollaboration" : "Organizational meetings; Departmental meetings", "domainKnowledge" : "Medical office practices; Ambulatory healthcare setting; Federally Qualified Health Center", "domainList" : [ "medical-office-practices", "ambulatory-healthcare-setting", "federally-qualified-health-center" ], "domainSpecificKnowledge" : [ "Medical office practices", "Ambulatory healthcare setting", "Federally Qualified Health Center" ], "toolProficiency" : [ "Electronic Health Record", "Electronic Medical Record" ], "communicationSkills" : "Written communication; Oral communication", "documentationSkills" : "Patient charting", "qualificationsBasic" : "Two years of experience in an ambulatory healthcare setting, High school diploma or GED, Proficient computer skills", "qualificationsPreferred" : "Knowledge of medical office practices", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day. At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters. The Patient Service Representative (PSR) serves as the main point of contact for patients both in person and on the phone. The PSR communicates with patients in a warm friendly manner to obtain information needed for scheduling and registering patients. The PSR ensures that all demographics and insurance information is collected and correctly entered into Electronic Health Record (EHR). This role will support Lawrence Township school-based providers remotely. Essential Duties and Responsibilities include the following. Other duties may be assigned. Demonstrates exceptional customer service and communicates effectively with patients and patients’ families. Schedules patient appointments. Interacts with patients in a friendly respectful manner. Determines information needed for patient registration and provides appropriate documentation. Determines and verifies insurance status and/or patient’s eligibility for financial assistance programs and collects appropriate documentation from patients and patients’ family. Collects patient co-payments and practices proper money handling as defined by JPCHC standards. Answers telephone calls by third ring and text messages within one hour. Transfer calls appropriately. Assists with medical record requests. Prepares and mails patient correspondence as directed. Responds to messages left within one business day. Responsible for neatness and appearance of the patient waiting area. Participates in all departmental and organizational meetings. All other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Knowledge of medical office practices Excellent written and oral communication Two years of experience in an ambulatory healthcare setting High school diploma or GED Computer Skills To perform this job successfully, an individual should have proficient computer skills, including Microsoft Office (specifically Word and Excel), Electronic Medical and Health records, and other applications. Why You’ll Love Working Here Purpose-driven work that directly impacts access to care across our communities Robust benefits package (medical, dental, vision) designed to support you and your family Generous PTO because we believe caring for others starts with caring for yourself 401(k) with employer contribution to help you plan for what’s ahead Life and disability coverage for peace of mind Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!", "summaryDescription" : "Patient Service Representative at Jane Pauley Community Health Center. Skills: Customer service, Patient registration, Scheduling. Serve as main point of contact for patients. Communicate with patients in a warm friendly manner", "postedDate" : "2026-06-14T01:26:21.087", "createdAt" : "2026-06-14T01:26:21.087", "lastUpdated" : "2026-06-15T07:37:01.720", "ingestTimestamp" : "2026-06-14T01:26:21.087", "mongoId" : "6a2c93ab74d8ee00a0988afc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry", "Demographic information", "Insurance information", "Customer service", "Patient registration", "Scheduling", "Registration", "Insurance verification", "Financial assistance programs", "Money handling", "Medical record requests", "Patient correspondence", "Medical office practices", "Ambulatory healthcare setting", "Federally Qualified Health Center", "Electronic Health Record", "Electronic Medical Record" ], "skillCount" : 17, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 648.45374, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c93ab74d8ee00a0988b03", "title" : "Patient Service Representative", "company" : "Jane Pauley Community Health Center", "industry" : "Healthcare", "salary" : { "min" : 41000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Service Representative in Indianapolis, adjusted for mid-seniority in the healthcare industry." }, "location" : "Indianapolis, Indiana, United States", "locations" : [ "Indianapolis", "Indiana", "United States" ], "timestamp" : "2026-06-15T12:54:43.533", "fingerprint" : "0de12cdf5b9e1976fc85ed64df515d5b0b7519f6942f1255c9f2be73760b9b71", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thejanepauleycommunityhealthcenterinc/jobs/4261447009", "externalId" : "4261447009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Indianapolis", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7683331,-86.1583502" } ], "locationText" : "Indianapolis, Indiana, United States", "minimumEducation" : "High School", "domainKnowledge" : "Community health; Whole-person care; Underserved populations", "domainList" : [ "community-health", "whole-person-care", "underserved-populations" ], "domainSpecificKnowledge" : [ "Community health", "Whole-person care", "Underserved populations" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Medical record requests", "specialRequirements" : "Reliable transportation, Travel between practice sites", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day. At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters. We are currently seeking a Patient Service Representative (PSR) to join our team. This role is ideal for someone who thrives in a patient-facing environment, enjoys variety, and is passionate about supporting community health. Job Summary As a Patient Service Representative, you will serve as the first point of contact for patients both in person and over the phone. You’ll play a vital role in scheduling, registration, insurance verification, and ensuring a warm and welcoming experience. This position provides coverage across the JPCHC network, requiring reliable transportation and flexibility to support practice sites. Job Responsibilities (include but are not limited to): Greet and assist patients and families in a professional and friendly manner Schedule patient appointments and manage inbound calls (answered by third ring) Collect and verify patient demographics and insurance information in the Electronic Health Record (EHR) Determine patient eligibility for financial assistance programs and obtain required documentation Collect patient co-payments and follow JPCHC’s money handling procedures Assist with medical record requests, correspondence, and message response within one business day Maintain cleanliness and organization of the patient waiting area Provide coverage across JPCHC locations during staffing shortages Participate in departmental and organizational meetings Perform other duties as assigned Required Skills and Qualifications: High School Diploma or equivalent (GED) preferred Knowledge of medical office practices required Strong written and verbal communication skills At least two (2) years of experience in an ambulatory healthcare setting preferred Excellent customer service and interpersonal skills Ability to adapt quickly and travel between practice sites as needed Basic computer literacy and accuracy in data entry Why You’ll Love Working Here Purpose-driven work that directly impacts access to care across our communities Robust benefits package (medical, dental, vision) designed to support you and your family Generous PTO because we believe caring for others starts with caring for yourself 401(k) with employer contribution to help you plan for what’s ahead Life and disability coverage for peace of mind Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!", "summaryDescription" : "Patient Service Representative at Jane Pauley Community Health Center", "postedDate" : "2026-06-13T21:15:50.858", "createdAt" : "2026-06-13T21:15:50.858", "lastUpdated" : "2026-06-15T12:54:43.533", "ingestTimestamp" : "2026-06-13T21:15:50.858", "mongoId" : "6a2c93ab74d8ee00a0988b03", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Community health", "Whole-person care", "Underserved populations" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 640.6718, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69dde3e52beec4dd3d9a03f0", "title" : "Customer Service Representative II", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level Customer Service Representatives in Austin, TX, adjusted for government industry and full-time employment." }, "location" : "826905", "locations" : [ "826905", "
Austin:1411 Brazos (320TX-4000)
1411 Brazos St
Austin, 78701

" ], "timestamp" : "2026-06-16T01:56:50.649", "fingerprint" : "bccc00e608aa754fea80078f806fdd518dc60236b87a212b3d2b0c865a1a82ce", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=34581", "externalId" : "34581", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "technicalSkills" : "Microsoft Word, Microsoft Excel, Microsoft Outlook, Internet Explorer", "professionalSkills" : [ "Customer service principles", "Data entry", "Typing", "Computer navigation", "Call center technology" ], "hardSkillsList" : [ "Telephone skills" ], "hardSkills" : [ { "name" : "Telephone skills", "level" : "intermediate" } ], "majorSkills" : "Customer service, Tax programs, UI benefits", "majorSkillsList" : [ "Customer service", "Tax programs", "UI benefits" ], "coreResponsibilities" : "Complete Employer Services Desk training, Respond to Employer UI/Tax inquiries, Assist employers navigating self-service options, Provide accurate information, Maintain professional demeanor, Identify and escalate priority issues, Document employer contacts, Process documents, Research Unemployment Tax System, Assist with additional tasks", "teamCollaboration" : "Supportive team", "domainKnowledge" : "Unemployment Tax System; UI benefit program", "domainList" : [ "unemployment-tax-system", "ui-benefit-program" ], "domainSpecificKnowledge" : [ "Unemployment Tax System", "UI benefit program" ], "communicationSkills" : "Professional communication", "documentationSkills" : "Documenting contacts", "problemSolvingSkills" : "Good judgment; Decision making", "specialRequirements" : "Texas resident, Up to 5% travel, Lift 15 Lbs, Criminal background check", "outcomesObjectives" : "Provide exemplary customer service; Ensure positive experience; Achieve self-sufficiency in using TWC website", "qualificationsBasic" : "Six months of experience in customer service, clerical, call center, or administrative support work", "qualificationsPreferred" : "Experience working in a call center environment, Experience with other government agencies, Skills and knowledge of basic accounting practices, Bilingual (English and Spanish) skill set", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "WHO WE ARE: The Texas Workforce Commission (TWC) administers the Unemployment Benefits and Tax programs in Texas. Employer-paid state unemployment taxes and reimbursements pay for state unemployment benefits and are an investment in the state workforce. The Tax Employer Services Desk (ESD) is the front line in supporting employers as they navigate day-to-day decisions related to their TAX account and managing unemployment benefit claims. We strive to provide supportive education and guidance to our customers in these areas. TWC is seeking to fill two Customer Service Representative (CSR) II positions responsible for handling Employer inquiries. This position will be reporting to the Tax Department and can reside near any Tele-Center (McAllen, San Antonio), or a Tax office location. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: A Texas resident with professional communication skills who can provide exemplary customer service to employers reaching out for TAX and UI benefit program assistance. To be successful as a customer service representative, you will have a passion for serving people and be able to work both independently and collaboratively as part of a supportive team. You must also be an individual who enthusiastically shares our department's E.P.I.C. vision and values in a positive, high-paced, energetic team environment. WHAT YOU WILL DO: - Be able to successfully complete Employer Services Desk training. - Have great listening skills, interpersonal and communication skills. - Be comfortable working in a fast-paced, constantly changing work environment. - Have excellent data entry, typing and computer navigational skills. - Have knowledge or experience in customer service principles. - Adapt to call center telephone and technology requirements. - Quickly learn and be proficient in Employer Services available for both Tax and UI programs. - Have a proven track record of good judgment and decision making at work. - Understand the importance of being at work when scheduled. - Be open to feedback and have a professional approach to adjusting as needed. -Perform routine (journey-level) customer service work providing immediate service delivery by telephone. Work under moderate supervision, with limited latitude for the use of initiative and independent judgment. WHAT YOU WILL BE RESPONSIBLE FOR: - Responding to and resolving routine Employer UI/Tax inquiries received both through inbound calls. - Assisting employers in navigating and becoming self-sufficient in using all employer self-service options available on the TWC website. - Ensuring a positive and exemplary experience. - Providing accurate, valid, and complete information to employers using the right methods and tools. - Maintaining a composed and professional demeanor while handling challenging calls. - Identifying and escalating priority issues for resolution or coordinating with other departments to assist the employer. - Documenting all employer contacts and accurately processing documents or pending issues. - Researching information in Unemployment Tax System to address employer inquiries or issues, as applicable. - Remaining flexible and assisting with additional tasks as needed for the success of the department and division. YOU QUALIFY WITH: -Six months of experience in customer service, clerical, call center, or administrative support work. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: - Experience working in a call center environment or with other government agencies providing services to employers. - Ability to deliver services using high level of customer service. - Excellent computer skills. - Skills and knowledge of basic accounting practices plus. - Knowledge of Microsoft Word, Excel, Outlook, and Internet Explorer. - Exceptional verbal and written communication skills. - Bilingual (English and Spanish) skill set. YOU GAIN: - A Family Friendly Certified Workplace - Competitive Salary: $3,127.54/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave -Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits Works 40 hours a week during hours of operations Monday through Friday 8:00 AM - 5:00 PM. Duties require up to 5% travel (within the state of Texas) and the ability to lift 15 Lbs. Oral interviews will be part of the selection process. Criminal background check conducted on final candidate. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf. HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Customer Service Representative II at Texas Workforce Commission. Skills: Customer service, Tax programs, UI benefits. Complete Employer Services Desk training. 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The Patient Service Representative follows Madison Medical standards of practice, policies and procedures and supports the philosophy by inc", "summaryDescription" : "Patient Service Representative at Madison Medical Affiliates. Follow Madison Medical standards. Support the philosophy", "createdAt" : "2026-06-14T01:12:08.589", "lastUpdated" : "2026-06-15T09:31:41.484", "ingestTimestamp" : "2026-06-14T01:12:08.589", "mongoId" : "6a2cc2cd74d8ee00a0a077cc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 636.1235, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2c93ab74d8ee00a0988af7", "title" : "Patient Service Representative", "company" : "Jane Pauley Community Health Center", "industry" : "Healthcare", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Service Representative in Indianapolis, adjusted for mid-seniority in the healthcare industry." }, "location" : "Indianapolis, Indiana, United States", "locations" : [ "Indianapolis", "Indiana", "United States" ], "timestamp" : "2026-06-15T10:55:19.787", "fingerprint" : "519f068fe6642fa219e7efcaba404fa5ba35a3b3f9288dd566723b4df44b81ac", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thejanepauleycommunityhealthcenterinc/jobs/4234259009", "externalId" : "4234259009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Indianapolis", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7683331,-86.1583502" } ], "locationText" : "Indianapolis, Indiana, United States", "minimumEducation" : "High School", "technicalSkills" : "Microsoft Office, Microsoft Word, Microsoft Excel, Electronic Health Record", "professionalSkills" : [ "Customer service", "Medical office practices", "Money handling" ], "hardSkillsList" : [ "Patient registration", "Insurance verification", "Demographic data entry" ], "hardSkills" : [ { "name" : "Patient registration", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Demographic data entry", "level" : "intermediate" } ], "majorSkills" : "Patient scheduling, Patient registration, Customer service", "majorSkillsList" : [ "Patient scheduling", "Patient registration", "Customer service" ], "coreResponsibilities" : "Serve as main point of contact for patients, Communicate with patients warmly, Obtain information for scheduling, Obtain information for registration, Enter demographics and insurance information into EHR, Schedule patient appointments, Determine registration information, Provide appropriate documentation, Determine insurance status, Verify insurance eligibility, Collect appropriate documentation, Collect patient co-payments, Practice proper money handling, Answer telephone calls, Transfer calls appropriately, Assist with medical record requests, Prepare patient correspondence, Mail patient correspondence, Respond to messages, Maintain neatness of waiting area, Participate in meetings", "teamCollaboration" : "School-based providers remotely", "domainKnowledge" : "Medical office practices; Ambulatory healthcare setting; Federally Qualified Health Center", "domainList" : [ "medical-office-practices", "ambulatory-healthcare-setting", "federally-qualified-health-center" ], "domainSpecificKnowledge" : [ "Medical office practices", "Ambulatory healthcare setting", "Federally Qualified Health Center" ], "toolProficiency" : [ "Electronic Health Record", "Microsoft Word", "Microsoft Excel" ], "communicationSkills" : "Written communication; Oral communication", "documentationSkills" : "Demographics; Insurance information", "qualificationsBasic" : "Two years of experience in an ambulatory healthcare setting, High school diploma or GED, Proficient computer skills, Proficient in Microsoft Office, Proficient in Electronic Medical and Health records", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day. At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters. The Patient Service Representative (PSR) serves as the main point of contact for patients both in person and on the phone. The PSR communicates with patients in a warm friendly manner to obtain information needed for scheduling and registering patients. The PSR ensures that all demographics and insurance information is collected and correctly entered into Electronic Health Record (EHR). This role will support Warren Township school-based providers remotely. Essential Duties and Responsibilities include the following. Other duties may be assigned. Demonstrates exceptional customer service and communicates effectively with patients and patients’ families. Schedules patient appointments. Interacts with patients in a friendly respectful manner. Determines information needed for patient registration and provides appropriate documentation. Determines and verifies insurance status and/or patient’s eligibility for financial assistance programs and collects appropriate documentation from patients and patients’ family. Collects patient co-payments and practices proper money handling as defined by JPCHC standards. Answers telephone calls by third ring and text messages within one hour. Transfer calls appropriately. Assists with medical record requests. Prepares and mails patient correspondence as directed. Responds to messages left within one business day. Responsible for neatness and appearance of the patient waiting area. Participates in all departmental and organizational meetings. All other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Knowledge of medical office practices Excellent written and oral communication Two years of experience in an ambulatory healthcare setting High school diploma or GED Computer Skills To perform this job successfully, an individual should have proficient computer skills, including Microsoft Office (specifically Word and Excel), Electronic Medical and Health records, and other applications. Why You’ll Love Working Here Purpose-driven work that directly impacts access to care across our communities Robust benefits package (medical, dental, vision) designed to support you and your family Generous PTO because we believe caring for others starts with caring for yourself 401(k) with employer contribution to help you plan for what’s ahead Life and disability coverage for peace of mind Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!", "summaryDescription" : "Patient Service Representative at Jane Pauley Community Health Center. Skills: Patient scheduling, Patient registration, Customer service. Serve as main point of contact for patients. Communicate with patients warmly", "postedDate" : "2026-06-13T20:47:42.639", "createdAt" : "2026-06-13T20:47:42.639", "lastUpdated" : "2026-06-15T10:55:19.787", "ingestTimestamp" : "2026-06-13T20:47:42.639", "mongoId" : "6a2c93ab74d8ee00a0988af7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient registration", "Insurance verification", "Demographic data entry", "Patient scheduling", "Customer service", "Medical office practices", "Money handling", "Ambulatory healthcare setting", "Federally Qualified Health Center", "Electronic Health Record", "Microsoft Word", "Microsoft Excel" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 635.1181, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3076a1f292fd229c01c0e4", "title" : "Medical Assistant/Patient Service Representative - Float", "company" : "PhyNet Dermatology LLC", "industry" : "Healthcare", "salary" : { "min" : 18.0, "max" : 23.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Island Dermatology", "locations" : [ "Island Dermatology" ], "timestamp" : "2026-06-16T09:33:36.818", "fingerprint" : "8442db97f19dc23e5ebb27766be989d9ee1b34402deb981bdddffb737ba75288", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/phynetdermatology/jobs/5160262007", "externalId" : "5160262007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Glendora", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1361187,-117.8653390" } ], "locationText" : "Glendora, California, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Patient care", "Dermatological procedures" ], "hardSkillsList" : [ "Medical history documentation", "Procedure assistance" ], "hardSkills" : [ { "name" : "Medical history documentation", "level" : "intermediate" }, { "name" : "Procedure assistance", "level" : "intermediate" } ], "majorSkills" : "Patient care, Medical documentation, Procedure assistance", "majorSkillsList" : [ "Patient care", "Medical documentation", "Procedure assistance" ], "coreResponsibilities" : "Collaborate with team, Manage patient volume, Document patient histories, Document history of present illness, Document medical history, Document surgical history, Document family history, Document medications, Document allergies, Prepare dermatological procedures, Assist with dermatological procedures, Prepare cosmetic procedures, Assist with cosmetic procedures", "teamCollaboration" : "Collaborate with team", "domainKnowledge" : "Dermatology", "domainList" : [ "dermatology" ], "domainSpecificKnowledge" : [ "Dermatology" ], "documentationSkills" : "Medical history documentation; Visit documentation", "specialRequirements" : "Climb stairs, Balance, Stoop, Kneel, Bend, Crouch, Crawl, Lift up to 20 pounds, Push up to 20 pounds, Pull up to 20 pounds, Move up to 20 pounds", "outcomesObjectives" : "Manage up to 40 patients daily", "qualificationsBasic" : "Update medical histories, Document visit details, Assist with dermatological procedures, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Ability to adjust focus", "qualificationsPreferred" : "EHR system experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Summary: The Medical Assistant/Patient Service Representative plays a pivotal role in supporting dermatology physicians by delivering high-quality patient care. Responsibilities include patient rooming, updating medical histories, documenting visit details, and assisting with various dermatological procedures such as biopsies, surgeries, and skin treatments. Pay and Hours: $18 - $23/hr. Monday - Friday, 40 hours per week. Essential Functions: To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Collaborate with a team to manage an average patient volume of up to 40 patients daily. Document patient histories, including history of present illness (HPI), medical, surgical, and family history, medications, and allergies. Prepare and assist with dermatological and cosmetic procedures, including ED reach with hands and arms. Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl. Occasionally lift, push, pull, or move up to 20 pounds. Vision Requirements: Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.", "summaryDescription" : "Medical Assistant/Patient Service Representative - Float at PhyNet Dermatology LLC. Skills: Patient care, Medical documentation, Procedure assistance. Collaborate with team. Manage patient volume", "postedDate" : "2026-06-16T01:18:17.899", "createdAt" : "2026-06-16T01:18:17.899", "lastUpdated" : "2026-06-16T09:33:36.818", "ingestTimestamp" : "2026-06-16T01:18:17.899", "mongoId" : "6a3076a1f292fd229c01c0e4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryAnnualMax" : 47840, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Medical history documentation", "Procedure assistance", "Patient care", "Medical documentation", "Dermatological procedures", "Dermatology" ], "skillCount" : 6, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 621.2271, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2eca5a74d8ee00a0eb490e", "title" : "Patient Service Representative", "company" : "VillageMD", "salary" : { "min" : 18.25, "max" : 18.25, "currency" : "USD", "frequency" : "yearly" }, "location" : "Patchogue, NY", "locations" : [ "Patchogue, NY", "United States of America" ], "timestamp" : "2026-06-15T10:49:19.999", "fingerprint" : "7a81733896703c310f64735b868b53c176d6af45c03baa97a48cbce72f76787a", "source" : "workday", "applyUrl" : "https://shm.wd5.myworkdayjobs.com/Summit_CityMD/job/Patchogue-NY/Medical-Receptionist_R51712", "externalId" : "R51712", "industryFunction" : { }, "locationPoint" : "40.76565,-73.01511", "structuredLocations" : [ { "city" : "Patchogue", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Patchogue, New York, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Healthcare" ], "softSkillsList" : [ "Happy, welcoming, and can-do attitude, Detail-oriented, Team player, Flexible/adaptable nature, Passion for helping others" ], "softSkills" : [ { "name" : "Happy, welcoming, and can-do attitude, Detail-oriented, Team player, Flexible/adaptable nature, Passion for helping others" } ], "majorSkills" : "Customer service, Patient registration, Medical records, Insurance processing, Computer proficiency", "majorSkillsList" : [ "Customer service, Patient registration, Medical records, Insurance processing, Computer proficiency" ], "coreResponsibilities" : "Welcoming and providing exemplary customer service to all incoming patients, registering patients, coordinating with the team for timely patient turnaround, responding to patient questions and concerns with urgency and kindness, and handling all paperwork associated with patient registration.", "teamCollaboration" : "Ability to effectively interact with physicians, patients and other staff members.", "toolProficiency" : [ "Computer" ], "communicationSkills" : "Excellent verbal; Excellent written; Interpersonal communication skills; Answering phone calls; Responding to patient questions", "documentationSkills" : "Scanning; Updating; Filing medical records; Entering/updates patient information", "problemSolvingSkills" : "Coordinating patient in-take; Processing medical insurance information; Verifying patient eligibility; Addressing patient questions about insurance", "specialRequirements" : "Ability to sit and stand for periods of time. Heavy computer use required.", "outcomesObjectives" : "Ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.", "qualificationsBasic" : "High School Degree or GED. Experience working in any high-volume/high-intensity service industry (e.g., hospitality, restaurant, hospital, medical office or retail environment) preferred. Computer Proficiency and superior keyboarding skills (approximately 55 wpm). Bilingual language skills required or preferred based on site location.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "# _**About Our Company**_ We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies [Village Medical](https://www.villagemedical.com/), [Village Medical at Home](https://www.villagemedical.com/village-medical-at-home), [Summit Health](https://www.summithealth.com/), [CityMD](https://www.citymd.com/), and [Starling Physicians](https://www.starlingphysicians.com/). When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. **Please Note:** We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. # _**Job Description**_ The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD. The person in this position is responsible for registering patients and coordinating with the rest of the team to provide a timely turnaround for the patient. This individual responds to patient questions and concerns with a sense of urgency and kindness, both on the telephone and in person and is responsible for all paperwork associated with patient registration. ## ** _Essential Functions/Responsibilities_** * Greeting and welcoming patients * Organizing and coordinating patient in-take and other appointments * Accurately enters/updates patient information in system * Assisting patients with completion of paperwork when necessary * Scanning, updating and filing medical records * Answering phone calls, questions, etc. in a prompt and polite manner * Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate) * Handling cash and co-payments accurately and responsibly * Providing outstanding customer service to every patient * Informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc. ## **_Qualifications_** * A High School Degree or GED * Happy, welcoming, and can-do attitude with patients and coworkers * Experience working in any high-volume/high-intensity service industry (e.g., hospitality, restaurant, hospital, medical office or retail environment) preferred * Excellent verbal, written, and interpersonal communication skills * Detail-oriented and a team player * Computer Proficiency and superior keyboarding skills (approximately 55 wpm) * Flexible/adaptable nature to work in a continuously evolving environment * Passion for helping others in a healthcare environment * Ability to effectively interact with physicians, patients and other staff members * Bilingual language skills required or preferred based on site location. ## **_Physical requirements_** Ability to sit and stand for periods of time. Heavy computer use required. #INDPSRRN **Pay Rate:** $18.25 per hour The provided compensation amount is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position. # **_About Our Commitment_** ## **Total Rewards at VillageMD** Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. ## **Equal Opportunity Employer** Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. ## **Safety Disclaimer** Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, [https://www.consumer.ftc.gov/JobScams](https://www.consumer.ftc.gov/JobScams) or file a complaint at [https://www.ftccomplaintassistant.gov/](https://www.ftccomplaintassistant.gov/).", "summaryDescription" : "Patient Service Representative at VillageMD. Skills: Customer service, Patient registration, Medical records, Insurance processing, Computer proficiency. 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Junte-se a uma empresa que torna o mundo mais saudável. CONHEÇA A GENTE Estamos revolucionando o bem-estar corporativo. Nossa plataforma conecta colaboradores do mundo todo aos melhores parceiros em exercício físico, mindfulness, terapia, nutrição e rotina de sono – tudo em uma só subscriçã o. Com base em Nova York e equipe na Europa, América do Norte e América do Sul, nossa missão é fazer de toda empresa uma empresa de bem-estar. A gente acredita que o trabalho deve ser gratificante, inspirador e equilibrado. Aqui, você vai encontrar uma equipe que valoriza bem-estar, colaboração e perspectivas diversas, em um lugar onde paixão e criatividade rompem limites para criar impacto de verdade. Suas contribuições vão ajudar a construir um mundo mais saudável, para você e milhões de pessoas globalmente. A OPORTUNIDADE Estamos contratando Business Development Representative II para se juntar ao nosso time de Sales Development em São Paulo! Como BDR Enterprise, você será responsável por gerar novas oportunidades de negócios com contas estratégicas, trabalhando em estreita colaboração com nossos Executivos de Vendas Enterprise para abrir portas e criar um pipeline qualificado para o nosso segmento de grandes empresas. SEU IMPACTO Identificar e engajar proativamente potenciais clientes Enterprise através de prospecção outbound (ligações frias, e-mails, LinkedIn e outros canais criativos). Pesquisar contas-alvo, mapear stakeholders e personalizar abordagens para conectar com tomadores de decisã o. Educar prospectos sobre a missão e proposta de valor do Wellhub, gerando interesse e agendando reuniões para o time de vendas. Superar objeções, gerenciar expectativas e construir relacionamentos de confiança com prospectos em diferentes níveis. Colaborar com os Account Executives Enterprise para alinhar mensagens, compartilhar insights e definir estratégias para contas-chave. Atingir ou exceder metas mensais, trimestrais e anuais de geração de pipeline. Viva a missão: inspire e empodere outras pessoas ao priorizar seu próprio bem-estar e de seus colegas. Crie um ambiente de apoio onde todas as pessoas se sintam à vontade para cuidar de si mesmas e encontrar um equilíbrio entre trabalho e vida pessoal. QUEM É VOCÊ Reside em São Paulo. Disponibilidade de ir pro escritorio pelo menos 1x por mê s. Experiência prévia como BDR, SDR ou na área de negócios e vendas. Uma pessoa que realmente joga em equipe, que adora colaborar para alcançar metas tanto do grupo quanto individuais. Pessoa orientada a resultados. Com iniciativa, capaz de realizar múltiplas tarefas e se adaptar a uma organização em rápido crescimento. Possui fortes habilidades de comunicação verbal e escrita. Pensa fora da caixa e busca resolver problemas complexos com soluções novas e diferentes. Inglês é um diferencial. Mesmo que você não corresponda a 100% dos requisitos da vaga, se candidate! Teremos o maior prazer em receber a sua inscrição e analisar a sua adequação à nossa equipe. Lembre-se apenas de observar que a experiência prévia na área de negócios ou vendas é um requisito obrigatório para esta função específica. O QUE OFERECEMOS PARA VOCÊ Criamos um ambiente de trabalho para você prosperar em todas as dimensões da sua vida. A gente faz isso por meio de benefícios bem pensados, recursos para o bem-estar emocional e uma cultura que empodera cada pessoa a realmente se conectar com seu papel aqui e ser dona dele, balanceando isso com o próprio bem-estar. Nosso programa de benefícios flexíveis ajuda você a customizá-los de acordo com as suas necessidades! Nossos benefícios incluem: WELLHUB: Plano Gold+ gratuito, com acesso a milhares de academias e estúdios, programas fitness digitais e recursos online para meditação, nutrição, suporte de saúde mental, rotina de sono e mais. Você também pode adicionar até 3 familiares ao seu plano, garantindo que quem mais importa para você tenha acesso a bem-estar. WELLZ: Um recurso único e completo para o bem-estar mental. O Wellz oferece jornadas personalizadas que combinam sessões semanais de terapia cognitivo-comportamental (52 por ano) e conteúdo à demanda. SAÚDE E CUIDADO: Plano de saúde, plano odontológico e seguro de vida. TRABALHO FLEXÍVEL: Com o regime de trabalho que prioriza flexibilidade, a gente oferece vagas híbridas e remotas, para que tenha a liberdade de trabalhar do jeito que funciona melhor para você. O modelo de trabalho desta vaga específica pode ser discutido com a pessoa recrutadora e com a lideranç a. Quando você entrar no Wellhub, também pode usar o nosso reembolso de home office para montar o seu escritório em casa! DESCANSO REMUNERADO: Se desconectar e recarregar as energias é muito importante. Por isso, oferecemos férias após 6 meses de trabalho + 3 dias de folga por ano + 1 dia de folga a cada ano na empresa (somando até 5 dias) + 1 dia de folga no mês do seu aniversário! LICENÇA PARENTAL REMUNERADA: Receber um novo membro na família é um dos momentos mais especiais da vida. Queremos que cada pessoa colaboradora possa estar presente de verdade e aproveite esse tempo em família. Por isso, oferecemos licença parental 100% remunerada a todos os novos pais. Quem dá à luz também tem direito à licença estendida (Empresa Cidadã) e a um período de adaptação (ramp-back), em que pode trabalhar meio-período até se ajustar à nova rotina. DESENVOLVIMENTO PROFISSIONAL: Tenha acesso a plataformas globais de aprendizado, participe de sessões interativas, construa seu mapa de desenvolvimento personalizado e explore nossas oportunidades internas. Aqui, a gente foca em aprendizado e feedback contínuos para apoiar sua jornada em direção ao sucesso – tanto pessoal quanto profissional. CULTURA: Você vai se juntar a uma equipe de pessoas dedicadas, que se unem para romper limites, apoiar umas às outras e criar impacto duradouro no bem-estar corporativo. Nós vencemos em conjunto, cultivando relações de confiança por meio de comunicação transparente e de uma cultura em que cada perspectiva importa. Entenda mais sobre nossos valores e cultura. Para saber um pouco mais sobre a vida no Wellhub: Siga nossas páginas no Instagram @lifeatwellhub e LinkedIn! O Wellhub está entre as melhores equipes de vendas de 2025! Recebemos um reconhecimento importante da colaboração e do impacto que construímos em conjunto todos os dias. Também quer fazer parte de uma equipe que faz a diferença? Leia mais sobre a premiação aqui. Diversidade, Equidade, Inclusão e Pertencimento @ Wellhub Buscamos criar um ambiente colaborativo, acolhedor e inclusivo, onde todo mundo sinta que faz parte. O Wellhub é um empregador comprometido com a promoção de oportunidades equitativas. Todas pessoas qualificadas que se candidatarem serão igualmente consideradas, sem descriminação por raça, religião, cor, sexo, identidade ou expressão de gênero, orientação sexual, idade, deficiência física ou mental não desqualificante, nacionalidade, condição de veterano ou qualquer outra base coberta pela lei apropriada. Nosso compromisso com a inclusão também se estende à forma como reconhecemos e remuneramos nossas pessoas colaboradoras. Temos orgulho de ser uma empresa Syndio Fair Pay Certified, um certificado que reflete a nossa dedicação contínua a práticas de remuneração justas e equitativas em toda a nossa equipe global. Leia mais aqui. Dúvidas sobre como tratamos seus dados pessoais? Consulte nosso Aviso de Privacidade do Candidato a Emprego. #LI-HYBRID", "summaryDescription" : "Business Development Representative II at Wellhub. Identificar e engajar potenciais clientes Enterprise. 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Job Posting Closing on: Thursday, June 18, 2026\uD83D\uDCC5 Workdays & Hours: Schedule Rotates every other week: Week One: Sat, T, Th, F, 9 a. m. to 4 p. m. Week Two: T, W, Th, F, 9 a. m. to 4 p. m. Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More! The City of Fort Worth is one of the fastest growing large cities in the U. S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. \uD83C\uDF06 The City of Fort Worth’s Log Cabin Village is looking for a fun and engaging Museum Store Clerk/Historical Interpreter II to bring history to life for museum visitors from all over the world! Historical interpreters relay history and demonstrate 19th c. style crafts to an average of 27,000 visitors of all ages every year. The ideal candidate will possess excellent customer service skills, cash handling and retail merchandising experience, a passion for learning, and demonstrated success in the delivery of educational programming. This is a part-time position with an average of 24 hours/week. Log Cabin Village is a 19th C. living history museum dedicated to the preservation of 19th C. folk architecture and frontier lifeways. Owned and operated by the City of Fort Worth’s Park & Recreation Department, Log Cabin Village aspires to build connections to 19th century Texas by providing educational opportunities and sensory experiences that are engaging, accurate, and as authentic as possible. Minimum Qualifications: High School diploma or GED certification Two (2) years of responsible customer service experience Preferred Qualifications: Previous museum store or other retail experience Cash handling experience Heavy public contact in educational and/or museum settings Demonstrated ability to multitask and pay attention to detail Working knowledge of 19th crafts/skills Bilingual English/Spanish The Log Cabin Village Interpreter II job responsibilities include: Responsibly performs all aspects of front-line museum store operations, including stocking, merchandising, cleaning, cash register/credit card sales, starting group tours, and answering phone calls Opens museum grounds/buildings on Saturdays and as needed Provides exceptional customer service to group tour and walk-in visitors and coworkers Utilizes effective teamwork to achieve goals Ensures assigned areas are clean and secure (sweeping, cleaning glass, locking doors) Make items to be sold in museum store Assists with special family events and classes Develops and teaches classes as time and interest allows Dressing in 19th style clothing Heavy public contact Year-round outdoor work in non-climate-controlled conditions May also require extensive movement around the 2.5-acre site. Apply Now! Come be part of something special in Fort Worth. \uD83C\uDF1F WORKING CONDITIONS & PHYSICAL DEMANDS Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking and repetitive motions. Light Work – Depending on assignment, positions in this class typically exert up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is rated Light Work Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. 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Advocate for participants, Communicate with Center Director, Communicate with support staff, Provide feedback on center functioning, Report inefficiencies, Propose strategies to improve workflows, Propose strategies to improve processes, Organize mail, Distribute mail, Assist center staff, Coordinate with program staff, Coordinate with security team, Share responsibility for security, Support troubleshooting, Report facility issues", "teamCollaboration" : "Interdisciplinary team; Center staff; Program staff; Security team", "domainKnowledge" : "PACE model; Senior care; Culturally competent care; Life Safety standards", "domainList" : [ "pace-model", "senior-care", "culturally-competent-care", "life-safety-standards" ], "domainSpecificKnowledge" : [ "PACE model", "Senior care", "Culturally competent care", "Life Safety standards" ], "communicationSkills" : "Language line; Voicemail monitoring; Feedback provision; Reporting inefficiencies", "documentationSkills" : "Sign in and out 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We want to empower our clinicians and staff with tools that deliver relevant data at the time and site of care and enable them to deliver exceptional care to our participants, which improve clinical outcomes, participant greet participants when they arrive and ensure they are seen by appropriate staff and directed to the appropriate program Schedule and track daily attendance (check in and check process) in the Electronic Health Record System. In support of safety and compliance with Life Safety standards, ensure that visitors sign in and out of the logbook or system and have appropriate ID name tags on. Answer and screen all main phone line incoming telephone calls, engage the language line (interpreter services) as-needed, and direct all calls to the appropriate team; provide accurate program and services information; monitor the main phone voicemail account and return or direct messages appropriately. Demonstrate knowledge of and uphold established policies and procedures, objectives, quality improvement program, safety and regulatory standards. Print and replace monthly participant roster and medical facesheet for Emergency Preparedness Plan. Provide excellent customer service in pursuit of the best Participant Experience. Provide appropriate program and service information to program participants and advocate for them to ensure they are receiving attention timely. Communicate regularly with the Center Director and support staff to provide feedback on center functioning, report inefficiencies, and propose strategies to improve workflows and processes that serve team members and participants. Organize mail and other packages; inform the appropriate person/distribute accordingly. Assist center staff in coordination with program staff and security team, share responsibility for security of all entrances and exits to building. May be responsible to support troubleshooting of on-call administrators and Medical Doctors (MDs). Assists Facilities ability to troubleshoot and report issues to servicers, as needed. Experience working with dementia population, preferred. Experience with electronic health record system preferred. Experience working within the framework of an interdisciplinary team preferred. Trilingual: Cantonese/Mandarin/English required. Salary and Benefits Pay Rate: $19.23 to $25.00/hr Equity: included as part of founding team package Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team. 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Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care , our technologies—like the da Vinci surgical system and Ion —have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life. If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare , you’ll find your purpose here. Primary Function of Position We are looking for a motivated, detail-oriented individual passionate about delivering an exceptional customer experience to join our Human Resources People Services Team. The People Services Representative 1 provides high-quality, customer-focused support to employees across multiple regions. This role is responsible for accurately processing routine HR transactions, responding to standard HR inquiries, and maintaining employee master data with close adherence to established procedures. Essential Job Duties * Respond to HRHelpNow (ServiceNow) inquiries by applying established policies and standard procedures. * Process routine HR transactions on the Workday (e.g., job changes, demographic updates, organizational moves) with close attention to detail. * Support onboarding and offboarding tasks following defined workflows; escalate exceptions when needed. * Maintain employee file accuracy and data integrity using standard data-entry protocols. * Provide basic guidance to employees on benefits, payroll coordination, and general HR questions by referencing documented guidance. * Participate in continuous improvement discussions by identifying repeat issues or process pain points. * Complete required system training (Workday, ServiceNow, ADP/TRESS/SAP) and maintain proficiency in assigned platforms. * Deliver end-to-end hiring process steps, which may include the initiation of background checks, conducting I-9 Employment verification (U.S.), monitoring exception reports, and ensuring timely and accurate completion of documented onboarding processes. * Utilize ServiceNow ticketing and case management system for a variety of inquiries and tasks that need to be addressed by the People Services team. Monitor and update assigned case load as appropriate until cases can be resolved and closed. * Create process documentation – SOP’s /Process Maps for new processes and changes in process. ## Qualifications Required Skills and Experience * A minimum of 2 years of related working experience in global human resources or customer service/support function * Strong attention to detail and customer-service orientation. * Ability to follow established processes and instructions and provide input on opportunities for process improvements and efficiencies * Communicate clearly and professionally. * English language skills required, with bilingual capability strongly preferred for global support teams. * Bachelor’s degree or HR certification preferred but not required. 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UU.: De acuerdo con las Regulaciones de Administración de Exportaciones de EE. UU. (15 CFR §743.13(b)), algunos puestos en Intuitive Surgical pueden estar sujetos a controles de exportación de EE. UU. para candidatos que sean nacionales de países actualmente bajo embargo o sanciones. Cierta información que usted proporcione como parte de la solicitud será utilizada para determinar si Intuitive Surgical necesitará (i) obtener una licencia de exportación del gobierno de EE. UU. en su nombre (nota: el proceso de obtención de la licencia puede tardar entre 3 y más de 6 meses) o (ii) implementar un Plan de Control de Tecnología (“TCP”, por sus siglas en inglés) (nota: normalmente este paso agrega 2 semanas al proceso de contratación). 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Primary Function of Position We are looking for a motivated, detail-oriented individual passionate about delivering an exceptional customer experience to join our Human Resources People Services Team. The People Services Representative 1 provides high-quality, customer-focused support to employees across multiple regions. This role is responsible for accurately processing routine HR transactions, responding to standard HR inquiries, and maintaining employee master data with close adherence to established procedures. Essential Job Duties * Respond to HRHelpNow (ServiceNow) inquiries by applying established policies and standard procedures. * Process routine HR transactions on the Workday (e.g., job changes, demographic updates, organizational moves) with close attention to detail. * Support onboarding and offboarding tasks following defined workflows; escalate exceptions when needed. * Maintain employee file accuracy and data integrity using standard data-entry protocols. * Provide basic guidance to employees on benefits, payroll coordination, and general HR questions by referencing documented guidance. * Participate in continuous improvement discussions by identifying repeat issues or process pain points. * Complete required system training (Workday, ServiceNow, ADP/TRESS/SAP) and maintain proficiency in assigned platforms. * Deliver end-to-end hiring process steps, which may include the initiation of background checks, conducting I-9 Employment verification (U.S.), monitoring exception reports, and ensuring timely and accurate completion of documented onboarding processes. * Utilize ServiceNow ticketing and case management system for a variety of inquiries and tasks that need to be addressed by the People Services team. Monitor and update assigned case load as appropriate until cases can be resolved and closed. * Create process documentation – SOP’s /Process Maps for new processes and changes in process. ## Qualifications Required Skills and Experience * A minimum of 2 years of related working experience in global human resources or customer service/support function * Strong attention to detail and customer-service orientation. * Ability to follow established processes and instructions and provide input on opportunities for process improvements and efficiencies * Communicate clearly and professionally. * English language skills required, with bilingual capability strongly preferred for global support teams. * Bachelor’s degree or HR certification preferred but not required. Preferred Skills and Experience * 2-3 years of experience in HR services or related capacity supporting the human resources department, ideally in a centralized shared services structure * Experience with Workday HRIS, ServiceNow, or similar HR technologies Require Education and Training * HS diploma required; bachelor’s degree ## Additional Information Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables. Aviso sobre los Controles de Exportación de EE. UU.: De acuerdo con las Regulaciones de Administración de Exportaciones de EE. UU. (15 CFR §743.13(b)), algunos puestos en Intuitive Surgical pueden estar sujetos a controles de exportación de EE. UU. para candidatos que sean nacionales de países actualmente bajo embargo o sanciones. Cierta información que usted proporcione como parte de la solicitud será utilizada para determinar si Intuitive Surgical necesitará (i) obtener una licencia de exportación del gobierno de EE. UU. en su nombre (nota: el proceso de obtención de la licencia puede tardar entre 3 y más de 6 meses) o (ii) implementar un Plan de Control de Tecnología (“TCP”, por sus siglas en inglés) (nota: normalmente este paso agrega 2 semanas al proceso de contratación). 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McAllen:400 E Hackberry Ave (320-4103) (320TX-4103)
400 E Hackberry Ave
Mcallen, 78501-9222

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While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. These Customer Services Representative II positions are located at 400 E Hackberry Ave, McAllen, Texas at the South Texas Tele-Center. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: A Texas resident with professional communication skills who can provide exemplary customer service while obtaining (UI) benefit information and providing unemployment program information to our customers, so they understand their next steps. To be successful as a CSR, you must have a passion for serving people and able to work independently and collaboratively as part of a supportive team. -Be able to successfully complete the CSR II training program -Have great listening skills, interpersonal and communication skills, and professional, pleasant, and respectful telephone etiquette. -Be comfortable working in a fast paced, constantly changing work environment -Have excellent data entry, typing and computer navigational skills -Have knowledge or experience in customer service principles -Adapt to call center telephone and technology requirements -Quickly learn UI program rules and regulations -Have a proven track record of good judgment and decision making at work -Understand the importance of being at work when scheduled -Be open to feedback and have a professional approach to implementing it WHAT YOU WILL DO: The Customer Services Representative II performs routine (journey-level) customer service work providing immediate service delivery by telephone. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: -Process UI claims over the phone and data entering information into benefit system and databases -Respond to and resolving routine UI inquiries received through inbound calls, and online callback forms -Ensure a positive and exemplary experience with all customers -Provide accurate, valid, and complete information to customers using the right methods and tools -Calm upset or emotional customers by providing a composed and professional demeanor. Identifying and escalating priority issues for resolution -Document all customer contacts and accurately processing documents or pending issues -Gather facts and issuing eligibility determinations -Provide information on UI claim provisions, rules, policies, processes, and requirements to claimants and employers -Research information in benefit system to address customer inquiries or issues -Provide information about the appeal process to claimants or employers, as applicable -Remain flexible and assisting with additional tasks as needed for the success of the department and division YOU QUALIFY WITH: - Six months of experience in customer service, clerical, call center, or administrative support work. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: -Experience in a government benefits or other benefits/insurance program -Handling of applications and eligibility determination experience -Prior customer service and/or call-center experience -Ability to type 40 words per minute with minimal errors -Experience using computers. -Knowledge of Microsoft Word, Excel, Outlook, and Internet Explorer -Excellent verbal and written communication skills strongly preferred -Bilingual (English and Spanish) YOU GAIN: - A Family Friendly Certified Workplace. - Competitive salary: $3,127.54/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Mcallen", "summaryDescription" : "Customer Service Representative II at Texas Workforce Commission. Skills: Customer service, UI claims processing, Benefit information. Process UI claims over phone. Data enter information into system", "createdAt" : "2026-06-14T02:47:49.068", "lastUpdated" : "2026-06-15T07:06:10.291", "ingestTimestamp" : "2026-06-14T02:47:49.068", "mongoId" : "69ce5df99bc74574cb671a42", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Typing 40 WPM", "Professional communication", "Pleasant demeanor", "Respectful demeanor", "Composed demeanor", "Professional demeanor", "Customer service", "UI claims processing", "Benefit information", "Program information", "Serving people", "Independent work", "Collaborative work", "Teamwork", "Judgment", "Decision making", "Feedback implementation", "Service delivery", "Issue resolution", "Information provision", "Eligibility determination", "Appeal process information", "UI program rules", "UI program regulations", "UI claim provisions", "UI claim policies", "UI claim processes", "UI claim requirements", "Microsoft Word", "Microsoft Excel", "Microsoft Outlook", "Internet Explorer" ], "skillCount" : 32, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 591.75616, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.98 }, { "id" : "6a30604af292fd229cf89ee3", "title" : "Business Services Representative", "company" : "Career Team", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Business Services Representative in Ventura County, United States, adjusted for the Education industry." }, "location" : "Ventura County", "locations" : [ "Ventura County" ], "timestamp" : "2026-06-16T09:35:25.609", "fingerprint" : "0a1d7c184efd2a7f680148b65de71385b401e3c20b9d7d2a79ca9b0357c153dc", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/careerteam/jobs/4706165005", "externalId" : "4706165005", "industryFunction" : { }, "structuredLocations" : [ { "state" : "California", "country" : "United States", "continent" : "na", "workMode" : "hybrid" } ], "locationText" : "California, United States", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here. Career Team is looking to hire a Business Services Representative who will be responsible for promoting job placement for clients in the employer community and by liaising with employers to obtain job leads and identify jobs. The selected candidate will be expected to develop direct hire employment opportunities for clients completing health care training, under the HUD-CDBG grant, Project VC Works. This position is expected to be on-site 80% of the time and 20% remote work. The Business Services Representative is an integral part of our team and will assist us with our mission of accelerating the human condition! Career Team also offers a competitive package including: 401k with a generous employer match; medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans; disability insurance; and supplemental insurance Your Impact on Career Team's Success: Identify and develop job opportunities for a diverse population of clients Work closely with the Career Navigators and the training providers to seek opportunities to co-enroll in WIOA to support on-the-job training and transitional jobs opportunities Determine education and skill requirements and employer expectations of Job Seekers Interview Job Seekers referred by Career Team staff for job placement to determine skills, abilities, and job goals Match Job Seekers with job openings and refer to employing organizations for interview Establish an ongoing relationship with Job Seekers Establish ongoing relationships with employers Follow-up during and after job placement activities to ensure employer satisfaction Request additional and/or targeted support activities as needed Maintain job and employer data banks of information Maintain client records related to job development and placement activities Maintain employer records related to job opportunities, placement activities, and participant job retention Utilize internet/social media resources to identify job trends, active sectors, and candidate employers Prepare and present reports of activities and accomplishments Design, plan, and conduct job fairs and other initiatives to enable exposure of Job Seekers to organizations with current and future job opportunities Approach each day and task with a “ZAG” mindset Other duties and projects as needed The Ideal Qualifications Include: High School Diploma/GED with any combination of training and experience which demonstrates the ability to perform the duties as described Multilingual or bilingual preferred Experience in public relations and in technical writing Experience with training and coaching in a performance-based environment Working knowledge of workforce or government funded programs Experience in job placement in either private or public agencies within the last four years Experience working with at-risk populations Ability to establish and maintain effective working relationships with employer representatives and Job Seekers Familiarity with applicable federal, state, and local laws and regulations Ability to work in a variety of settings with culturally diverse customer bases with the ability to be culturally sensitive Excellent interpersonal skills with the ability to effectively engage a diverse audience in verbal and written format Ability to work independently with minimal supervision and effectively as part of a team Exceptional time management skills to meet deadlines and work under pressure Excellent verbal and written communication skills A Valid Driver’s License Salary: $60,000-65,000 annually Salary is commensurate with education and experience Travel: Position may require local travel up to 60% of the time Position Type: Non-Exempt, full-time About Career Team: Founded in 1996, Career Team, LLC is a private workforce development organization. Career Team’s outstanding record of accelerating the human condition has resulted in numerous honors: Named by Inc. Magazine as one of America's 500 fastest growing privately held companies Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation’s opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information. Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act (\"CCPA\"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.", "summaryDescription" : "Business Services Representative at Career Team", "postedDate" : "2026-06-15T23:24:49.746", "createdAt" : "2026-06-15T23:24:49.746", "lastUpdated" : "2026-06-16T09:35:25.609", "ingestTimestamp" : "2026-06-15T23:24:49.746", "mongoId" : "6a30604af292fd229cf89ee3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 589.0675, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2eb40674d8ee00a0e7f729", "title" : "Patient Services Representative", "company" : "Corewell Health", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Services Representative in Muskegon, MI, adjusted for mid-seniority within the healthcare industry." }, "location" : "Muskegon, MI", "locations" : [ "Muskegon, MI", "United States of America" ], "timestamp" : "2026-06-16T02:19:37.897", "fingerprint" : "ca4f2629072d8c978827e4c99f2a1ec0aa10a63ca39ab76adeda4e0e2d1a90a6", "source" : "workday", "language" : "en", "applyUrl" : "https://spectrumhealth.wd5.myworkdayjobs.com/CorewellHealthCareers/job/Muskegon-MI/Patient-Services-Representative_R214454", "externalId" : "R214454", "industryFunction" : { }, "locationPoint" : "43.23418,-86.24839", "structuredLocations" : [ { "city" : "Muskegon", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.2341813,-86.2483921" } ], "locationText" : "Muskegon, Michigan, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Shift and status Full time, Monday 7:30 a.m. to 5:00 p.m., Tuesday 7:30 a.m. to 5:00 p.m., Thursday: 7:00 a.m. to 5:45 p.m., Friday 7:00 a.m. to 4:30 p.m. ## Job Summary As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve. ## Essential Functions * Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms. * Performs administrative functions, including, but not limited to: assists with patient check-out; schedules patient appointments, incoming/outgoing referrals, in office procedures, surgeries and tests, including medical record review of incoming referrals; maintains and modifies provider template; navigates external patient referral portals; reconciles multidepartment deposit. * Obtains insurance authorizations and/or verifies that prior authorization has been obtained; assists with retroactive insurance denials/appeals. * Responsible for complex EMR/EHR scanning and Right Fax faxing and uploading to EPIC. * Assists with training new team members utilizing standard work. * Ability to perform the role of Patient Services Representative, Associate when necessary. * Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. * Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. * Performs other duties as assigned. ## Qualifications Required * High School Diploma or equivalent * 2 year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related fields ## As part of our hiring process, you may be invited to complete an initial screening using an AI‑enabled voice agent. This screening focuses on job‑related qualifications and is reviewed by our hiring team as one part of the overall evaluation process. The voice agent provides the opportunity for applicants to respond at a time that works best for them. The voice agent works 24/7 - just like healthcare! ## About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. ## How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more [here](https://careers.corewellhealth.org/us/en/benefits-new). * On-demand pay program powered by Payactiv * Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! * Optional identity theft protection, home and auto insurance * Traditional and Roth retirement options with service contribution and match savings * Eligibility for benefits is determined by employment type and status **Primary Location** SITE - Care Center North Muskegon - 2009 Holton Rd - Muskegon **Department Name** Rehab North Muskegon Care Ctr - Grand Rapids Hosp **Employment Type** Full time **Shift** Day (United States of America) **Weekly Scheduled Hours** 36 **Hours of Work** Monday 7:30 a.m. to 5:00 p.m., Tuesday 7:30 a.m. to 5:00 p.m., Thursday: 7:00 a.m. to 5:45 p.m., Friday 7:00 a.m. to 4:30 p.m. **Days Worked** Monday, Tuesday, Thursday, Friday **Weekend Frequency** N/A ********CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.******** _Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief._ _Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category._ _An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team._ _You may request assistance in completing the application process by calling 616.486.7447._", "summaryDescription" : "Patient Services Representative at Corewell Health", "postedDate" : "2026-06-11T21:05:53.933", "createdAt" : "2026-06-14T21:05:53.922", "lastUpdated" : "2026-06-16T02:19:37.897", "ingestTimestamp" : "2026-06-14T21:05:53.922", "mongoId" : "6a2eb40674d8ee00a0e7f729", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://spectrumhealth.wd5.myworkdayjobs.com/CorewellHealthCareers/job/Muskegon-MI/Patient-Services-Representative_R214454", "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 588.1489, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6960826f0937eae70e9c8c05", "title" : "Patient Service Representative I", "company" : "Atrius Health", "industry" : "Healthcare", "salary" : { "min" : 19.0, "max" : 28.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Internal Medicine", "locations" : [ "Internal Medicine", "Monday- Friday 8:30a-5:00p", "Practice Support Staff, Entry Level, Entry Level" ], "timestamp" : "2026-06-15T08:47:34.818", "fingerprint" : "9a6de2e9a69bac500bb70cb4c3fea4e87226a16a7058b49cb76b43ce56c10d16", "source" : "taleo", "language" : "en", "applyUrl" : "https://atriushealth.taleo.net/careersection/ex/jobdetail.ftl?job=364288", "externalId" : "364288", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Massachusetts", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Massachusetts, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Customer service", "Time management", "Organizational skills" ], "hardSkillsList" : [ "Patient appointment management" ], "hardSkills" : [ { "name" : "Patient appointment management", "level" : "intermediate" } ], "majorSkills" : "Customer service, Patient care support", "majorSkillsList" : [ "Customer service", "Patient care support" ], "coreResponsibilities" : "Receive incoming calls and inquiries, Assist patients in care management, Support interdisciplinary care delivery, Provide extraordinary customer service, Solve patient problems, Strengthen patient/clinician relationship, Ensure improve patient access, Ensure patient understanding", "teamCollaboration" : "Interdisciplinary coordinated care delivery model; Collaborative value-based philosophy", "domainKnowledge" : "Healthcare; Patient care", "domainList" : [ "healthcare", "patient-care" ], "domainSpecificKnowledge" : [ "Healthcare", "Patient care" ], "toolProficiency" : [ "EPIC", "EMR" ], "communicationSkills" : "Clear verbal communication; Clear written communication", "documentationSkills" : "Patient related documents", "continuousLearning" : "Paid professional development", "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Massachusetts Residents Only, On-site training required", "qualificationsBasic" : "High School diploma or equivalency, EPIC/ registration system experience, Reliable high-speed home internet, Computer experience required, Ability to use word processing and spreadsheet programs, Electronic medical record (EMR) experience or aptitude", "qualificationsPreferred" : "Bachelor's or non-clinical degree with healthcare interest, One year in clinical or customer service setting, High-volume call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : " Explore opportunities at Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. SUMMARY This position is looking for skilled call center candidates at our site in Post Office Square, MA. Applicants must live in Massachusetts, have EPIC/ registration system experience (please list on resume as applicable), and have reliable high-speed home internet. This role is fully remote after training is complete (training is around 2-6 weeks, depending on previous experience) and should be located close enough to our site for on-site training as needed. This is a great opportunity to grow within the call center field to make a positive difference for our patients within a great company! Note to candidates: Due to the high volume of candidates for this type of role, please only apply up to two of the same positions that best fits your experience and location needs for consideration. Under direct supervision, receives incoming calls and inquires and assists patients in the management of appointments/care. Through a variety of support duties that facilitate the work of an interdisciplinary coordinated care delivery model, plays an integral role in the support of our patients. Provides extraordinary customer service and strong problem solving skills to strengthen the patient/clinician relationship. Must have clear verbal and written communication skills to ensure improve patient access and understanding. EDUCATION/LICENSES/CERTIFICATIONS High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required. A bachelor’s or other non-clinical degree combined with an interest in healthcare EXPERIENCE A minimum of one year in a clinical or customer service setting preferred. Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required. High- volume call center experience preferred. SKILLS Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. Working knowledge of patient related documents preferred. The hourly range for this role is $19.80 to $28.29 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. Atrius Health complies with all minimum wage laws as applicable. In addition to your salary, Atrius Health offers benefits such as, a comprehensive benefits package, incentive, and recognition programs. No matter where or when you begin a career with Atrius Health, you’ll find a far- reaching choice of benefits and incentives. Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity. Benefits Include: ·        Up to 8% company retirement contribution ·        Generous Paid Time Off ·        10 paid holidays ·        Paid professional development Internal Medicine Boston MA - Post Office Square", "summaryDescription" : "Patient Service Representative I at Atrius Health. Skills: Customer service, Patient care support. Receive incoming calls and inquiries. Assist patients in care management", "createdAt" : "2026-06-14T00:34:45.457", "lastUpdated" : "2026-06-15T08:47:34.818", "ingestTimestamp" : "2026-06-14T00:34:45.457", "mongoId" : "6960826f0937eae70e9c8c05", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryAnnualMax" : 58240, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient appointment management", "Customer service", "Patient care support", "Time management", "Organizational skills", "Healthcare", "Patient care", "EPIC", "EMR" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 587.41785, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a1a5cd658b93c861e80fa70", "title" : "Patient Access Representative", "company" : "City of Hope", "industry" : "Healthcare", "salary" : { "min" : 41000.0, "max" : 53000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Patient Access Representatives in Irvine, CA, adjusted for the healthcare industry and company size." }, "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "Clerical", "Onsite, Days, Days" ], "timestamp" : "2026-06-16T05:03:52.465", "fingerprint" : "c4565938d93d8fb0cc20f619a57c6c7883059b684f2dd14885dea96421d3bc65", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa067.taleo.net/careersection/ex/jobdetail.ftl?job=241832", "externalId" : "241832", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "minimumEducation" : "High School", "coreResponsibilities" : "Manage customer relationships, Drive customer retention, Ensure customer satisfaction, Facilitate value realization", "remoteFriendly" : false, "rawDescription" : "Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. HOURS: This position would be 8 hours anywhere from 8am - 9pm. Likely towards evenings as this role will likely be the closer. Monday through Friday but a rotation of Saturday may be required in the future. It's in Radiology. The Patient Access Representative I is responsible for the check-in and check-out of patients on behalf of medical group physicians and other licensed providers. This role requires independent judgement in order to successfully coordinate the scheduling of patient appointments across multiple hospital departments. This individual is expected to utilize telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays, schedule and re-schedule complex appointments. The Patient Access Representative I is best defined as an independent and flexible resource that focuses on system-specific service lines that are in alignment with the patient experience initiative. Furthermore, this role must multi-task between different patient care areas to ensure an extraordinary patient experience and that quality standards are met. Additional duties include, but are not limited to: physician to patient communication and serving as an information resource. Registration and Scheduling: As a successful candidate, you will: Demonstrates an understanding of the flow of the patient registration and scheduling process within the paper and electronic environments. Registers, pre-registers, consents and schedule all patient appointment types, across the clinics, ancillary areas and hospital. Create pre-registration record and links pre-registration record to scheduled appointments. Proactively coordinates appointments with other functional areas. Maintains department productivity, accuracy, and quality assurance standards while performing these duties. Ensure data is entered accurately for all patient demographic and insurance information. Completes all required legal documents and obtains and scans all other related documents. Performs cash collection functions, patient pricing estimates, ETC admission. Ensures that financial protocols and requirements are met while providing access to service at COH facilities by reviewing account documentation. Maintains and applies current knowledge of insurance requirements when verifying eligibility and confirms authorization is secured prior to forwarding patients to service delivery areas; escalates unsecure financial accounts to management. Provides patients with itineraries, advance beneficiary notice and written instructions for tests and procedures as applicable. Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues and ensuring financial clearance of accounts. Provides information and assistance to patients to ensure they understand the Financial Assistance policy and application process. Provides Financial Assistance applications to all uninsured patients. Screens ordered tests and communicate to physician and/or ABN Specialist those tests and/or diagnoses that do not meet criteria to be covered by Medicare Assures that the correct pre-registration visit encounter type is linked to the scheduled appointment. Creates a request for authorization of service if applicable. Send orders for diagnostic tests to appropriate department. Assures that documentation indicating the date of service and the visit number accompanies the orders for diagnostic testing. Customer Service: Ensure a high level of customer service by greeting, being a resource to patients and visitors. Serve as a liaison between patients and support staff. Develop effective relationships with colleague, physicians, providers, leaders and other employees across the organization. Demonstrates genuine interest in helping our patients, providers and other employees by using excellent communication skills, being polite, friendly, patient and calm under pressure. Managing multiple, changing priorities in an effective and organized manger, under stressful demand while maintaining exceptional service. Maintain composure when dealing with difficult situations and responding professionally. Independently recognize a high priority situation, taking appropriate and immediate action. Effectively communicates with service delivery and other departments to resolve issues that impact patient care and escalating issues that cannot be resolved in accordance with departmental guidelines. Quality Assurance Maintains appropriate level of productivity and accuracy for work performed based on department standards. Maintains thorough knowledge of policies, procedures, and standard work within the department in order to successfully performance duties on a day-to-day basis. Miscellaneous Duties: Performs other departmental duties as assigned, such as answering and making phone calls, managing incoming/outgoing faxes, organizing and filing departmental documents, inventorying supplies, data entry, etc. Per forms other related duties as assigned or requested. Your qualifications should include: High School or equivalent One year in a high-volume Customer Service related field with direct interaction with customers. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE . United States-California-Irvine", "summaryDescription" : "Patient Access Representative at City of Hope. Manage customer relationships. Drive customer retention", "createdAt" : "2026-06-14T18:52:56.465", "lastUpdated" : "2026-06-16T05:03:52.465", "ingestTimestamp" : "2026-06-14T18:52:56.465", "mongoId" : "6a1a5cd658b93c861e80fa70", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 53000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 584.3612, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305a09f292fd229cf4cadd", "title" : "Employment Services Representative", "company" : "Amity Foundation", "industry" : "Employment Services Representative", "salary" : { "min" : 22.0, "max" : 22.0, "currency" : "USD", "frequency" : "per-hour-wage" }, "location" : "2260 Watson Way Vista, CA 92083", "locations" : [ "2260 Watson Way Vista, CA 92083" ], "certifications" : [ "First Aid", "CPR" ], "timestamp" : "2026-06-16T14:38:44.750", "fingerprint" : "b2b7de8536e774be5109c7395fc991b354f7153a00bcbd66f26ba9a14b0b2e29", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/amityfdn/1c2c4d0e-1a92-477f-a60a-13ec946eab32/apply", "externalId" : "1c2c4d0e-1a92-477f-a60a-13ec946eab32", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vista", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.2021425,-117.2424805" } ], "locationText" : "Vista, California, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Job development", "Resume writing", "Interviewing skills", "Job search", "Job placement", "Employability services", "Career Technical Education" ], "hardSkillsList" : [ "Fidelity bonding" ], "hardSkills" : [ { "name" : "Fidelity bonding", "level" : "intermediate" } ], "majorSkills" : "Employment preparation, Resume writing, Job search, Participant support", "majorSkillsList" : [ "Employment preparation", "Resume writing", "Job search", "Participant support" ], "coreResponsibilities" : "Maintain updated roster of student placements, Collaborate with area employers, Notify employers of tax credit, Notify employers of fidelity bonding, Prepare and update employer roster, Correspond with Agent of Record, Mentor student on disclosing convictions, Mentor student on parole status, Provide knowledge on expungement process, Provide knowledge on Certificate of Rehabilitation, Provide counseling to students, Analyze and evaluate employment assets, Analyze and evaluate employment aptitudes, Provide information on occupational opportunities, Provide information on job requirements, Provide information on training resources, Provide information on rehabilitation resources, Assist in formulating plans, Refer to appropriate employers, Refer to training facilities, Refer to educational facilities, Refer to community agencies, Assess students for employment needs, Assess students for training needs, Assess students for CTE needs, Coordinate referrals with Program Director, Provide resume writing services, Provide mock interview services, Provide time management training, Provide relationship training, Provide instruction following training, Assist students to become workforce prepared, Assist students in locating employment, Assist students in securing employment, Assist students in locating educational services, Assist students in securing educational services, Assist students in locating CTE training, Assist students in securing CTE training, Assist students in assembling legal work documents, Assist students in completing initial résumé, Assist with recruitment of parole students, Work with students post-placement, Obtain verification of student employment, Work with students to address issues, Assist students who lose their job, Make appropriate referrals to outside agencies, Participate in training, Participate in mock interviews, Monitor students with best retention rates, Maintain progress notes in files, Ensure program compliance with policies, Ensure program compliance with regulations, Ensure program compliance with contract obligations, Develop knowledge of TC activities, Attend workshops, Attend meetings, Attend training, Serve as Community Advocate, Perform other related duties", "teamCollaboration" : "Cross-functional teams; Program Director; Assigned faculty; Community leadership", "domainKnowledge" : "Prison programs; Re-entry programs; Criminal record expungement; Certificate of Rehabilitation; Work Opportunity Tax Credit; Fidelity bonding; Therapeutic Community; Parole status", "domainList" : [ "prison-programs", "re-entry-programs", "criminal-record-expungement", "certificate-of-rehabilitation", "work-opportunity-tax-credit", "fidelity-bonding", "therapeutic-community", "parole-status" ], "domainSpecificKnowledge" : [ "Prison programs", "Re-entry programs", "Criminal record expungement", "Certificate of Rehabilitation", "Work Opportunity Tax Credit", "Fidelity bonding", "Therapeutic Community", "Parole status" ], "documentationSkills" : "Maintain progress notes", "continuousLearning" : "Training; Workshops", "innovationCreativity" : "Creative knowledge of TC activities", "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "Pass physical examination, Pass tuberculosis test, Cope with difficult students, Cope with temperamental students, Cope with mental stress, Cope with emotional stress", "outcomesObjectives" : "Achieve occupational goals; Secure employment; Secure educational services; Secure CTE training; Monitor best retention rates", "qualificationsBasic" : "Four year degree in Social Sciences, High school diploma and two years experience, Obtain First Aid and CPR certification, Pass physical examination and tuberculosis test", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description Amity Foundation, an internationally acclaimed Teaching, and Therapeutic Community is seeking compassionate and enthusiastic individuals with a desire to teach, learn and join our community as an Employment Services Representative - Vista Campus. This groundbreaking opportunity will allow you to work with our prison and re-entry programs helping the community and will also enhance your training and experience in the field. About Amity: Amity Foundation is a safe place where people can change in an environment that fosters trust; where new values can be formed; responsibility developed, and lasting relationships built. Amity is dedicated to the inclusion and habilitation of people marginalized by addiction, homelessness, trauma, criminality, incarceration, poverty, racism, sexism, and violence. Amity is committed to research, development implementation, and dissemination of information regarding community building. Remembrance, Resolution, Reconciliation, Restoration, Renewal About the Position: The Employment Services Representative assists unemployed participants in the areas of employment preparation, resume writing, interviewing skills, job search and placement. They will provide a variety of resources to support student (participant) transition into long-term sustainable work. Full-Time Location: Vista, CA. On-Site Non-Exempt (Hourly) ## What You Will Do Maintain an updated roster of student (participant) placements. Actively collaborate with area employers to create job opportunities for participants. Notify prospective employers of the Work Opportunity Tax Credit, the fidelity bonding incentive, and any other benefit for hiring students (participants). Prepare and update a monthly roster of those employers willing to hire students (participants) and provide the roster to CDCR (California Department of Corrections & Rehabilitation) upon request. Correspond with the AOR (Agent of Record) prior to placement to ensure there are no limitations of job location and or job types. Have basic knowledge on how to mentor the student (client) in disclosing appropriate information regarding past convictions and/or parole status to potential employers. Have basic knowledge of the criminal record expungement process, the benefits of completing the process, and/or the ability to provide information or a referral on how to expunge a criminal record or obtain a Certificate of Rehabilitation. Provide counseling and other employability services to the students and assist them in analyzing and evaluating their employment, assets, and aptitudes, provide information on occupational opportunities, job requirements, training, and rehabilitation resources, assist in formulating plans to achieve occupational goals and refer them to appropriate employers, training and educational facilities or other community agencies and organizations, if applicable. Assess students (participants) to determine employment, training, and Career Technical Education (CTE) needs and coordinate referrals with Program Director and other assigned faculty (staff). Provide employment services including resume writing, mock interviews, time management, how to have a good relationship with others in a work environment, and how to follow instructions. Assist students (participants) to become prepared for the workforce. Assist students (participants) in locating and securing employment, educational services, or CTE training. Assist students (participants) in assembling the necessary documents to legally work within California and completing their initial résumé. Assist with the recruitment of students (participants) on parole. Work with students (participants) once they have been placed into employment. Obtain verification of students (participants) employment. Work with students (participants) to address issues that may arise after job placement. Assist students (participants) who lose their job in securing another job. Make appropriate referrals to outside agencies, as necessary. Participate in training and mock interviews. Monitor students (participants) who evidence the best retention rates. Maintain progress notes in students (participants) files. Ensure project (program) compliance with Amity policies and procedures, relevant to federal and state regulations and contract obligations. Actively develop and build upon creative and technical knowledge of TC (Therapeutic Community) project (program) activities. Attend workshops, meetings, and training as requested by supervisor. May serve as Community Advocate role in addition to job as requested by community leadership. Performs other related duties as assigned. ## What You Will Bring Required: Four (4) Degree in Social Sciences or related fields, OR High school diploma or equivalent AND two (2) years of experience as a job developer or similar position. Required: Within six (6) weeks of hire, obtain First Aid and CPR certification AND pass a physical examination and tuberculosis test from a health professional. Ability to cope with occasionally difficult or temperamental students and faculty. Ability to cope with mental and emotional stress related to the position. ## What We Offer Medical, Dental, Vision. Paid vacation, sick time, & holidays. 401K, HSA, & Life insurance programs. Organization committed to community action. Community oriented workplace.", "summaryDescription" : "Employment Services Representative at Amity Foundation. Skills: Employment preparation, Resume writing, Job search, Participant support. Maintain updated roster of student placements. Collaborate with area employers", "postedDate" : "2026-06-15T18:32:44.123", "createdAt" : "2026-06-15T18:32:44.123", "lastUpdated" : "2026-06-16T14:38:44.750", "ingestTimestamp" : "2026-06-16T03:23:23.517", "mongoId" : "6a305a09f292fd229cf4cadd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 22, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Fidelity bonding", "Employment preparation", "Resume writing", "Job search", "Participant support", "Job development", "Interviewing skills", "Job placement", "Employability services", "Career Technical Education", "Prison programs", "Re-entry programs", "Criminal record expungement", "Certificate of Rehabilitation", "Work Opportunity Tax Credit", "Therapeutic Community", "Parole status", "First Aid", "CPR" ], "skillCount" : 19, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 584.0197, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Non-Profit", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2eb40674d8ee00a0e7f72a", "title" : "Patient Services Representative", "company" : "Corewell Health", "industry" : "Healthcare", "salary" : { "min" : 43000.0, "max" : 62000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline compensation for a Mid-level Patient Services Representative in Grand Rapids, United States, adjusted for the healthcare industry and company size." }, "location" : "Grand Rapids, MI", "locations" : [ "Grand Rapids, MI", "United States of America" ], "timestamp" : "2026-06-16T02:38:39.421", "fingerprint" : "fe6921000821cc90f0ad9529220e5c49f9b6840a34c919cb8c73c1b9e50c4234", "source" : "workday", "language" : "en", "applyUrl" : "https://spectrumhealth.wd5.myworkdayjobs.com/CorewellHealthCareers/job/Grand-Rapids-MI/Patient-Services-Representative_R217161-1", "externalId" : "R217161", "industryFunction" : { }, "locationPoint" : "41.412,-83.86439", "structuredLocations" : [ { "city" : "Grand Rapids", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.9632425,-85.6678639" } ], "locationText" : "Grand Rapids, Michigan, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "coreResponsibilities" : "Manage customer relationships, Ensure customer retention, Drive customer satisfaction, Facilitate value realization", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Shift and status Full time, Monday to Friday, 9:00 p.m. to 5:30 a.m., no weekends ## Job Summary As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve. ## Essential Functions * Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms. * Performs administrative functions, including, but not limited to: assists with patient check-out; schedules patient appointments, incoming/outgoing referrals, in office procedures, surgeries and tests, including medical record review of incoming referrals; maintains and modifies provider template; navigates external patient referral portals; reconciles multidepartment deposit. * Obtains insurance authorizations and/or verifies that prior authorization has been obtained; assists with retroactive insurance denials/appeals. * Responsible for complex EMR/EHR scanning and Right Fax faxing and uploading to EPIC. * Assists with training new team members utilizing standard work. * Ability to perform the role of Patient Services Representative, Associate when necessary. * Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. * Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. * Performs other duties as assigned. ## Qualifications Required * High School Diploma or equivalent * 2 year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related fields ## As part of our hiring process, you may be invited to complete an initial screening using an AI‑enabled voice agent. This screening focuses on job‑related qualifications and is reviewed by our hiring team as one part of the overall evaluation process. The voice agent provides the opportunity for applicants to respond at a time that works best for them. The voice agent works 24/7 - just like healthcare! ## About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. ## How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more [here](https://careers.corewellhealth.org/us/en/benefits-new). * On-demand pay program powered by Payactiv * Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! * Optional identity theft protection, home and auto insurance * Traditional and Roth retirement options with service contribution and match savings * Eligibility for benefits is determined by employment type and status **Primary Location** SITE - Blodgett Hospital - 1840 Wealthy St SE- Grand Rapids **Department Name** Patient Registration Blodgett - Corporate **Employment Type** Full time **Shift** Night (United States of America) **Weekly Scheduled Hours** 40 **Hours of Work** 9:00 p.m. to 5:30 a.m. **Days Worked** Monday to Friday **Weekend Frequency** N/A ********CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.******** _Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief._ _Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category._ _An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team._ _You may request assistance in completing the application process by calling 616.486.7447._", "summaryDescription" : "Patient Services Representative at Corewell Health. Manage customer relationships. Ensure customer retention", "postedDate" : "2026-06-11T21:13:39.420", "createdAt" : "2026-06-14T21:13:39.405", "lastUpdated" : "2026-06-16T02:38:39.421", "ingestTimestamp" : "2026-06-14T21:13:39.405", "mongoId" : "6a2eb40674d8ee00a0e7f72a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://spectrumhealth.wd5.myworkdayjobs.com/CorewellHealthCareers/job/Grand-Rapids-MI/Patient-Services-Representative_R217161-1", "salaryAnnualMin" : 43000, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 583.29553, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305ab7f292fd229cf54b6d", "title" : "Sales Representative – Telehealth (Patient Conversion)", "company" : "Lumimeds", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 72000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Sales Representative in the Healthcare industry in Bulgaria, adjusted for remote work and company size." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T08:29:52.994", "fingerprint" : "543c355b8ebe03858378c848090816575ca04127a3ae08ce0db33feb423166d1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/lumimeds/jobs/4286528009", "externalId" : "4286528009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About LumiMeds LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. We are building the next generation of e-commerce and clinical infrastructure from the ground up. As an early-stage company, we move quickly, operate with limited layers, and expect high ownership from every team member. There is no bureaucracy here — decisions happen fast, priorities evolve, and builders thrive. We are a remote-first, globally distributed team that values clarity, accountability, and people who take initiative rather than wait for direction. About the Role We’re hiring a Sales Representative to drive patient growth through both warm inbound lead conversion and outbound outreach. You will own the full conversion journey — from first touch to scheduled calls. This role requires both: Consultative selling skills for inbound leads Confidence and persistence for outbound calling and follow-up This is not a passive, script-heavy call center role. It requires initiative, accountability, and comfort working independently in a remote startup environment. What You Will Do Convert warm inbound leads Conduct outbound calls to re-engage cold or inactive leads Proactively reach out to potential patients through structured outbound campaigns Engage via phone, SMS, chat, and email Educate patients using approved, non-clinical messaging Handle objections with empathy and confidence Manage your own pipeline and prioritize follow-ups Maintain accurate CRM documentation Meet and exceed daily, weekly, and monthly conversion and activity KPIs Collaborate with care and operations teams for seamless onboarding This is a phone-heavy role requiring strong follow-up discipline and consistent activity levels. Why You Should Work Here Base + uncapped commission (performance-driven earning potential) Fully remote position Direct impact in one of the fastest-growing sectors in healthcare Startup culture where performance is recognized and rewarded We reward results, ownership, and execution. How You Will Contribute Drive revenue growth through both inbound and outbound sales efforts Increase patient conversion rates Improve follow-up systems to reduce lead drop-off Help refine outreach messaging and sales processes as we scale Maintain strong pipeline hygiene and reporting This Describes You 3+ years of sales experience (inside sales, telesales, or high-ticket sales) Proven remote sales experience (required) Comfortable making 50+ calls per day when needed Experience in telehealth, healthtech, SaaS, DTC, or wellness preferred Strong hunter mentality with consultative selling ability Track record of meeting or exceeding sales targets Highly organized and self-motivated Professional-level English communication skills Comfortable working U. S. business hours Proficient with CRM systems, Slack, Dialpad, and spreadsheets Note: Kindly send a Loom Video 30-sec of Self Introduction and Relevant Sales Experience. How to Apply If this role sounds like a fit, we’d love to hear from you. Please submit your application in English and ensure your resume reflects relevant experience for the role. This position is open to candidates based in approved locations, depending on the role and business needs. Qualified applicants will be contacted for next steps. LumiMeds is an equal opportunity employer. We hire based on skills, experience, and alignment with our values. Please note: This role requires professional-level English communication and availability to work U. S. business hours.", "summaryDescription" : "Sales Representative – Telehealth (Patient Conversion) at Lumimeds", "postedDate" : "2026-06-15T23:27:20.342", "createdAt" : "2026-06-15T23:27:20.342", "lastUpdated" : "2026-06-16T08:29:52.994", "ingestTimestamp" : "2026-06-15T23:27:20.342", "mongoId" : "6a305ab7f292fd229cf54b6d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 582.4038, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305ab7f292fd229cf54b6f", "title" : "Sales Representative – Telehealth (Patient Conversion)", "company" : "Lumimeds", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 72000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Sales Representative in the Healthcare industry in Bulgaria, adjusted for remote work and company size." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T06:40:36.844", "fingerprint" : "61ea1be86804276af712979bb4acf07b3e466abd39d78a7080b40c60b71919af", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/lumimeds/jobs/4286523009", "externalId" : "4286523009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About LumiMeds LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. We are building the next generation of e-commerce and clinical infrastructure from the ground up. As an early-stage company, we move quickly, operate with limited layers, and expect high ownership from every team member. There is no bureaucracy here — decisions happen fast, priorities evolve, and builders thrive. We are a remote-first, globally distributed team that values clarity, accountability, and people who take initiative rather than wait for direction. About the Role We’re hiring a Sales Representative to drive patient growth through both warm inbound lead conversion and outbound outreach. You will own the full conversion journey — from first touch to scheduled calls. This role requires both: Consultative selling skills for inbound leads Confidence and persistence for outbound calling and follow-up This is not a passive, script-heavy call center role. It requires initiative, accountability, and comfort working independently in a remote startup environment. What You Will Do Convert warm inbound leads Conduct outbound calls to re-engage cold or inactive leads Proactively reach out to potential patients through structured outbound campaigns Engage via phone, SMS, chat, and email Educate patients using approved, non-clinical messaging Handle objections with empathy and confidence Manage your own pipeline and prioritize follow-ups Maintain accurate CRM documentation Meet and exceed daily, weekly, and monthly conversion and activity KPIs Collaborate with care and operations teams for seamless onboarding This is a phone-heavy role requiring strong follow-up discipline and consistent activity levels. Why You Should Work Here Base + uncapped commission (performance-driven earning potential) Fully remote position Direct impact in one of the fastest-growing sectors in healthcare Startup culture where performance is recognized and rewarded We reward results, ownership, and execution. How You Will Contribute Drive revenue growth through both inbound and outbound sales efforts Increase patient conversion rates Improve follow-up systems to reduce lead drop-off Help refine outreach messaging and sales processes as we scale Maintain strong pipeline hygiene and reporting This Describes You 3+ years of sales experience (inside sales, telesales, or high-ticket sales) Proven remote sales experience (required) Comfortable making 50+ calls per day when needed Experience in telehealth, healthtech, SaaS, DTC, or wellness preferred Strong hunter mentality with consultative selling ability Track record of meeting or exceeding sales targets Highly organized and self-motivated Professional-level English communication skills Comfortable working U. S. business hours Proficient with CRM systems, Slack, Dialpad, and spreadsheets Note: Kindly send a Loom Video 30-sec of Self Introduction and Relevant Sales Experience. How to Apply If this role sounds like a fit, we’d love to hear from you. Please submit your application in English and ensure your resume reflects relevant experience for the role. This position is open to candidates based in approved locations, depending on the role and business needs. Qualified applicants will be contacted for next steps. LumiMeds is an equal opportunity employer. We hire based on skills, experience, and alignment with our values. Please note: This role requires professional-level English communication and availability to work U. S. business hours.", "summaryDescription" : "Sales Representative – Telehealth (Patient Conversion) at Lumimeds", "postedDate" : "2026-06-15T23:22:59.342", "createdAt" : "2026-06-15T23:22:59.342", "lastUpdated" : "2026-06-16T06:40:36.844", "ingestTimestamp" : "2026-06-15T23:22:59.342", "mongoId" : "6a305ab7f292fd229cf54b6f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 582.26685, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 64685, "totalPages" : 1294, "hasNext" : true, "hasPrevious" : false } }

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