Atrius Health
Healthcare
PatientServiceRepresentativeII
“Patient Service Representative II at Atrius Health. Skills: Customer service, Patient management. Perform all duties of Patient Service Representative. Serve as resource for lower level representatives”
Industry & Context.
Problem solving
Live in Massachusetts, Onsite trainings
What They're Looking For.
Must Have
High School diploma or equivalency, Three years in clinical or customer service setting
Nice to Have
Technical proficiency in Microsoft, Scheduling software proficiency, Electronic medical records systems proficiency, Epic or equivalent proficiency, Problem solving skills, Complex patient management skills
What You'll Do.
Perform all duties of Patient Service Representative
Serve as resource for lower level representatives
Serve as mentor for lower level representatives
Handle complex issues arising through incoming calls
Handle incoming patient inquiries
Assist patients in management of appointments
Assist patients in management of care
Provide extraordinary customer service
Strengthen patient/clinician relationship
How You'll Work.
Team & Collaboration
Interdisciplinary coordinated care delivery model
Communication Scope
Verbal communication; Written communication
Applying for this Patient Service Representative II role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Taleo (Oracle)
- Taleo is older software — paste plain text resume content to avoid formatting issues.
- Avoid special characters, tables, and columns in your resume for this ATS.
- The application may time out on inactivity — copy your answers to a text editor as backup.
ANONYMOUS · UNFILTERED
What do employees actually say about Atrius Health?
Real rants from real employees. Read before you apply.