{ "count" : 62894, "data" : [ { "id" : "69ce5e1f9bc74574cb6752bb", "title" : "Space Environments Engineer", "industry" : "Government", "salary" : { "min" : 105000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Space Environments Engineer in Huntsville, United States, adjusted for government industry and full-time onsite work." }, "location" : "United States-Alabama-Huntsville", "locations" : [ "United States-Alabama-Huntsville" ], "timestamp" : "2026-06-16T04:43:06.994", "fingerprint" : "12cee82cbe0074f2de8bf52ce4d59867f25c7bbb618bb468da5c73228d855cb5", "source" : "taleo", "language" : "en", "applyUrl" : "https://jacobs.taleo.net/careersection/ex/jobdetail.ftl?job=324476", "externalId" : "324476", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Huntsville", "state" : "Alabama", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.7298470,-86.5859011" } ], "locationText" : "Huntsville, Alabama, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 7, "experienceLevel" : "Mid", "technicalSkills" : "Matlab, Python, C++", "professionalSkills" : [ "Systems engineering", "Technical programmatic briefings", "Risk evaluation", "Book management" ], "hardSkillsList" : [ "Space environments expertise", "Requirements development", "Functional design", "Hardware integration", "Requirement verification", "Flight hardware certification", "Aerospace hardware development", "Aerospace hardware production", "Aerospace hardware test", "Aerospace hardware verification", "Aerospace hardware evaluation", "Aerospace hardware integration", "Aerospace hardware operations", "Space plasma", "Lunar surface properties", "Ionizing radiation", "Data reformatting", "Data plotting", "Data visualization", "Data presentation" ], "softSkillsList" : [ "Negotiation" ], "hardSkills" : [ { "name" : "Space environments expertise", "level" : "intermediate" }, { "name" : "Requirements development", "level" : "intermediate" }, { "name" : "Functional design", "level" : "intermediate" }, { "name" : "Hardware integration", "level" : "intermediate" }, { "name" : "Requirement verification", "level" : "intermediate" }, { "name" : "Flight hardware certification", "level" : "intermediate" }, { "name" : "Aerospace hardware development", "level" : "intermediate" }, { "name" : "Aerospace hardware production", "level" : "intermediate" }, { "name" : "Aerospace hardware test", "level" : "intermediate" }, { "name" : "Aerospace hardware verification", "level" : "intermediate" }, { "name" : "Aerospace hardware evaluation", "level" : "intermediate" }, { "name" : "Aerospace hardware integration", "level" : "intermediate" }, { "name" : "Aerospace hardware operations", "level" : "intermediate" }, { "name" : "Space plasma", "level" : "intermediate" }, { "name" : "Lunar surface properties", "level" : "intermediate" }, { "name" : "Ionizing radiation", "level" : "intermediate" }, { "name" : "Data reformatting", "level" : "intermediate" }, { "name" : "Data plotting", "level" : "intermediate" }, { "name" : "Data visualization", "level" : "intermediate" }, { "name" : "Data presentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Negotiation" } ], "majorSkills" : "Space environments, Systems engineering, Technical communication", "majorSkillsList" : [ "Space environments", "Systems engineering", "Technical communication" ], "coreResponsibilities" : "Coordinate and interface with programs and project teams, Provide space environments expertise to programs and projects, Consult on space environments specifications and updates, Perform oversight/insight activities, Ensure subsystem and spacecraft designs implement requirements, Review delivered products, Verify environment definition documentation, Verify implementation in design, testing, and analysis, Provide information and deliverables for milestones, Develop technical programmatic briefings, Prepare technical programmatic briefings, Deliver technical programmatic briefings, Coordinate with space environments subject matter experts, Report to program leadership on technical milestones, Report to program leadership on accomplishments, Evaluate risk implications, Communicate risk at program level, Assist in book management of Design Specification for, Analyze space environment parameters with respect to program", "teamCollaboration" : "Technical interchange meetings; Technical performance meetings; Working groups; Trade studies; Peer interaction", "domainKnowledge" : "Human spaceflight missions; Natural space environments; Space environments program; Aerospace flight hardware; Aerospace ground hardware; Human Landing System; Artemis Program; Gateway; International Space Station; Space Launch System; Orion", "domainList" : [ "human-spaceflight-missions", "natural-space-environments", "space-environments-program", "aerospace-flight-hardware", "aerospace-ground-hardware", "human-landing-system", "artemis-program", "gateway", "international-space-station", "space-launch-system", "orion" ], "domainSpecificKnowledge" : [ "Human spaceflight missions", "Natural space environments", "Space environments program", "Aerospace flight hardware", "Aerospace ground hardware", "Human Landing System", "Artemis Program", "Gateway", "International Space Station", "Space Launch System", "Orion" ], "toolProficiency" : [ "Microsoft Office Suite", "Word", "Excel", "PowerPoint", "Teams", "Outlook" ], "communicationSkills" : "Written technical communication; Oral technical communication; Project briefings", "documentationSkills" : "Environment definition documentation; Design Specification for Natural Environments", "problemSolvingSkills" : "Breaking down complex problems", "specialRequirements" : "Requires travel in the domestic USA, Requires sitting for extended periods, Requires ability to use stairs or elevators, Requires ability to operate personal computer, Requires ability to operate telephone, Requires ability to operate fax machine, Requires ability to operate copier, Requires ability to operate calculator, Minimal overtime may be required, Normal workday 7:30 AM - 4:30 PM", "qualificationsBasic" : "Degree in physics, space science, or related science or engineering discipline, 5-9 years of experience with BS, 3-7 years of relevant experience with Master's, Ph.D. with relevant experience, Familiarity with systems engineering life cycle, Knowledge of development and documentation of requirements, processes, or procedures, Knowledge of natural space environments applicable to human spaceflight missions, Experience participating in project lifecycle reviews, Intermediate skills using scripting or program languages, Intermediate skills using Microsoft Office Suite, Excellent written and oral technical communication skills, Demonstrated experience developing and delivering project briefings, Experience negotiating and collaborating to resolve complex technical problems, Ability to work independently with minimal supervision, Ability to make rational decisions, Ability to exercise good judgment", "qualificationsPreferred" : "Experience and interest in space environments and systems engineering, Knowledge of NASA’s Human Landing System, Knowledge of the Artemis Program, Experience with Gateway, Human Landing System, ISS, SLS, Orion, or similar space vehicles and programs", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Description: This position will assist the Space Environments Team at the MSFC Natural Environments Branch through providing support to the space environments program leads. Specific support to be provided includes, but is not limited to, the following: · Coordinate and interface with programs and project teams and personnel in reviews, meetings, technical interchange meetings, technical performance meetings, teleconferences, working groups, and trade studies. · Provide space environments expertise to programs and projects, including consultation on space environments specifications and updates. · Perform oversight/insight activities to ensure subsystem and spacecraft designs are implementing space environment program requirements. · Review delivered products to verify they sufficiently document the environment definition and implementation in design, testing, and analysis. · Provide information and deliverables for key systems engineering program/project milestones. · Develop, prepare, and deliver technical programmatic briefings, as requested. · Coordinate with space environments subject matter experts for technical support, analysis, product reviews, and environments development. · Report to program leadership on technical milestones and accomplishments on a regularly approved basis. · Evaluate risk implications and communicate risk at the program level. · Assist in the book management of the Design Specification for Natural Environments. · Analyzing space environment parameters with respect to program needs. Qualifications: A degree in physics, space science, or a related science or engineering discipline is required. Typically, educational requirements are the equivalent of a BS with 5-9 years of experience, a master’s with 3-7 years of relevant experience, or a Ph.D. Experience and interest in both space environments and systems engineering is highly desired. The candidate is required to have: Familiarity with the systems engineering life cycle end-to-end development ranging from requirements development, functional design, hardware integration, requirement verification, and flight readiness that ultimately lead to flight hardware certification. Knowledge of the development and documentation of requirements, processes, and/or procedures associated with aerospace flight and ground hardware design, development, production, test, verification, evaluation, integration, and/or operations. Knowledge of natural space environments applicable to human spaceflight missions, such as ionizing radiation, space plasma, lunar surface properties, etc. Experience participating in project lifecycle reviews. Intermediate skills using scripting or program languages (Matlab, Python, C++, etc.) for file type reformatting or plotting of data for visualization and presentation. Intermediate skills using Microsoft Office Suite (Word, Excel, PowerPoint, Teams & Outlook) are required. Excellent written and oral technical communication skills, with the ability to clearly define and describe a technical subject to peers across various engineering disciplines. Demonstrated experience developing and delivering project briefings. Experience negotiating and collaborating to resolve complex technical problems and breaking down complex problems or issues into manageable pieces. Self-motivated, proactive, and effective team player with customer relation skills, familiar with working in a dynamic work environment. Desired qualifications and experience (presence of one or more of these qualifications will be used as a selection factor): Knowledge of NASA’s Human Landing System, its Elements, Interfaces, and Mission Configurations. Knowledge of the Artemis Program. Experience with the Gateway, Human Landing System, International Space Station, Space Launch System, Orion, or other similar space vehicles and programs is highly desired. WORK ENVIRONMENT Work will be performed on-site at MSFC. As such, moving to the Huntsville, Alabama area would be required. Office environment. Requires ability to provide clear, concise, accurate and timely communication, both verbally and in writing (100%). Requires ability to interact professionally with co-workers, management, and client (100%). Requires travel in the domestic USA ( Physical Requirements: Requires sitting for extended periods of time in meetings with peers, management, and with our client at NASA facilities to discuss technical issues. Also, requires sitting for extended periods of time at a desk to write reports and perform engineering tasks. Requires ability to use stairs or elevators for access between floors and multiple buildings at NASA and Jacobs facilities. Equipment and Machines: Requires ability to operate a personal computer, a telephone, fax machine, copier, calculator, and other general office equipment (100%). Attendance: Normal workday 7:30 – 4:30, Monday thru Friday. Minimal overtime may be required (10%) to meet schedule milestones and to support technical demands of the job. Regular attendance is a necessity, and adequate arrangements for delegating duties during absences are required. Other Essential Functions: The ability to work independently with minimal supervision, to make rational decisions, and to exercise good judgment is essential (100%). Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others. The ability to work independently with minimal supervision, to make rational decisions, and to exercise good judgment is essential (100%). Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others. United States-Alabama-Huntsville-20320-MSFC", "summaryDescription" : "Space Environments Engineer. Skills: Space environments, Systems engineering, Technical communication. Coordinate and interface with programs and project teams. Provide space environments expertise to programs and projects", "createdAt" : "2026-06-14T19:47:01.132", "lastUpdated" : "2026-06-16T04:43:06.994", "ingestTimestamp" : "2026-06-14T19:47:01.132", "mongoId" : "69ce5e1f9bc74574cb6752bb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 105000, "salaryAnnualMax" : 145000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Space environments expertise", "Requirements development", "Functional design", "Hardware integration", "Requirement verification", "Flight hardware certification", "Aerospace hardware development", "Aerospace hardware production", "Aerospace hardware test", "Aerospace hardware verification", "Aerospace hardware evaluation", "Aerospace hardware integration", "Aerospace hardware operations", "Space plasma", "Lunar surface properties", "Ionizing radiation", "Data reformatting", "Data plotting", "Data visualization", "Data presentation", "Negotiation", "Space environments", "Systems engineering", "Technical communication", "Technical programmatic briefings", "Risk evaluation", "Book management", "Human spaceflight missions", "Natural space environments", "Space environments program", "Aerospace flight hardware", "Aerospace ground hardware", "Human Landing System", "Artemis Program", "Gateway", "International Space Station", "Space Launch System", "Orion", "Microsoft Office Suite", "Word", "Excel", "PowerPoint", "Teams", "Outlook" ], "skillCount" : 44, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 671.4675, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30892ef292fd229c092f29", "title" : "FinCrime Investigator - AML Investigations", "company" : "Wise", "industry" : "Financial Services", "salary" : { "min" : 8300.0, "max" : 8300.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : false }, "location" : "São Paulo, BR", "locations" : [ "São Paulo", "BR" ], "certifications" : [ "CAMS", "CFCS", "ICA" ], "timestamp" : "2026-06-16T12:16:26.678", "fingerprint" : "917237bdc5f0bf12c8c2c6f86591a27586fa4995d20c465b7e2e2dababb16b8f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Wise/744000132280258-fincrime-investigator-aml-investigations", "externalId" : "744000132280258", "industryFunction" : { }, "structuredLocations" : [ { "city" : "São Paulo", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "hybrid", "geo" : "-23.5506507,-46.6333824" } ], "locationText" : "São Paulo, Brazil", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "SQL", "professionalSkills" : [ "Risk appetite", "Financial crime", "AML/CTF regulations", "Transaction monitoring", "KYC information" ], "hardSkillsList" : [ "Data analysis", "Investigation techniques" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Investigation techniques", "level" : "intermediate" } ], "majorSkills" : "AML Investigations, Financial Crime", "majorSkillsList" : [ "AML Investigations", "Financial Crime" ], "coreResponsibilities" : "Conduct investigations of suspicious activity, Analyze financial transactions, Analyze customer behavior, Identify patterns of money laundering, Identify patterns of fraud, Identify patterns of financial crimes, Evaluate alerts from monitoring systems, Assess alerts from detection tools, Gather supporting documentation, Analyze supporting documentation, Review data, Interpret data, Identify potential risks, Support team decisions, Prepare investigation reports, Document findings, Document recommendations, Act as escalation point, Provide guidance, Provide expertise, Mentor team members, Train team members, Collaborate with product teams, Collaborate with engineering teams, Improve fraud detection rules, Improve detection processes, Improve system enhancements, Stay up-to-date on trends, Stay up-to-date on typologies, Stay up-to-date on regulatory changes, Communicate with internal stakeholders, Liaise with financial institutions, Liaise with law enforcement agencies, Participate in ad-hoc projects, Participate in initiatives, Maintain records of investigations, Maintain records of activities, Provide input on process improvements, Provide input on backlog exercises, Complete mandatory trainings, Complete refresher trainings, Complete ad hoc trainings, Communicate with customers, Obtain necessary details from customers, Obtain clarifications from customers, Achieve individual targets, Achieve team targets, Meet deadlines, Optimize processing times, Take full ownership, Take full accountability, Deliver exceptional results, Perform additional tasks, Participate in meetings, Participate in training, Participate in internal events", "teamCollaboration" : "Product teams; Engineering teams; Compliance teams; Legal teams; Customer support teams", "domainKnowledge" : "Financial crime; Money laundering; Fraud; AML/CTF regulations", "domainList" : [ "financial-crime", "money-laundering", "fraud", "aml-ctf-regulations" ], "domainSpecificKnowledge" : [ "Financial crime", "Money laundering", "Fraud", "AML/CTF regulations" ], "toolProficiency" : [ "Transaction monitoring systems" ], "communicationSkills" : "Clear communication; Concise communication; Accurate communication; Professional communication; Customer communication", "documentationSkills" : "Report writing; Documentation", "continuousLearning" : "Mandatory trainings; Refresher trainings; Ad hoc trainings", "problemSolvingSkills" : "Problem-solving skills; Analytical skills", "outcomesObjectives" : "Achieve individual targets; Achieve team targets; Meet deadlines reliably; Optimize processing times; Deliver exceptional results", "qualificationsBasic" : "2+ years operations experience, 2+ years compliance experience, 2+ years related field experience, Proven ability to conduct investigations, Proven ability to analyze data, Proven ability to draw conclusions, Exceptional analytical skills, Exceptional problem-solving skills, Excellent documentation skills, Ability to work autonomously, Ability to identify tasks independently, Ability to apply learned procedures, Ability to apply best practices, Ability to take initiative, Ability to resolve issues, Verbal communication skills in English, Written communication skills in English", "qualificationsPreferred" : "Bachelor's degree in Finance, Bachelor's degree in Business Administration, Bachelor's degree in Law, Bachelor's degree in Criminal Justice, Bachelor's degree in related field, Experience in financial services, Experience in compliance, Experience in FinCrime investigations, Relevant certifications, Experience working in global financial institution, Experience working in fintech company, Knowledge of SQL, Knowledge of data analysis tools, Additional languages are a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about [our mission](https://wise.jobs/our-mission) and [what we offer](https://wise.jobs/what-we-offer). As a FinCrime Operations Investigator, you will play a critical role in safeguarding Wise and its customers from financial crime. You will be responsible for investigating and analyzing customer accounts, transactions and activities on our platform to detect and prevent money laundering, fraud, and other illicit activities. You will leverage your expertise to identify suspicious patterns, conduct thorough investigations, and ensure compliance with AML/CTF regulations and internal policies and procedures, all while adhering to Wise’s risk appetite. This role offers a unique opportunity to deepen your expertise in the FinCrime domain, contribute to a rapidly growing global company, and make a tangible impact on protecting our users and the integrity of our platform. Job Responsibilities * Conduct in-depth investigations of potentially suspicious activity, utilizing both internal and external data sources. * Analyze complex financial transactions and customer behavior to identify patterns indicative of money laundering, fraud, or other financial crimes. * Evaluate and assess alerts generated by transaction monitoring systems and other detection tools. * Gather and analyze supporting documentation, including KYC information, transaction records, and other relevant data. * Review and interpret data to identify patterns and potential risks associated with financial crime. Support the team in making informed decisions based on data insights. * Prepare detailed and comprehensive investigation reports, documenting findings and recommendations. * Act as a point of escalation for complex FinCrime cases from other operations teams, providing guidance and expertise. * Mentor and train other team members on FinCrime investigation techniques and best practices. * Collaborate with product and engineering teams to improve fraud detection rules, processes, and system enhancements. * Stay up-to-date on emerging FinCrime trends, typologies, and regulatory changes. * Communicate effectively with internal stakeholders, including compliance, legal, and customer support teams. * Liaise with financial institutions and law enforcement agencies as needed. * Participate in ad-hoc projects and initiatives related to FinCrime prevention and detection. * Maintain accurate and complete records of all investigations and related activities. * Provide input on process improvements and backlog exercises. * Complete all company-assigned mandatory, refresher or ad hoc trainings on time and with diligence. * Customer Communication: Communicate clearly, professionally, and empathetically with customers via approved channels to obtain necessary details or clarifications for reviews, always upholding our high customer experience standards. A key part of this involves avoiding unnecessary customer contacts and preventing delayed case resolutions. All communication must be precisely tailored to ensure clarity and efficiency. * KPIs: Take a proactive approach to consistently achieve individual and team targets (KPIs, SLAs, QA), demonstrating a strong commitment to both quality and speed. This includes meeting deadlines reliably, optimizing processing times, and taking full ownership and accountability for all responsibilities to deliver exceptional results. * Other: Perform additional tasks as assigned by your lead, demonstrating adaptability and a proactive approach. This includes actively participating in meetings, training, and internal events to support broader team and company objectives. ## Qualifications * Strong verbal and written communication skills in English, with the ability to produce clear, concise, accurate, and professional reports, summaries, and customer communications. Additional languages are a plus. * 2+ years of experience in operations, compliance, or a related field, preferably with exposure to financial crime or AML processes. * Proven ability to conduct thorough and objective investigations, analyze complex data, and draw logical conclusions. * Exceptional analytical and problem-solving skills, with a keen attention to detail. * Excellent documentation skills, with the ability to present complex information clearly, concisely, and accurately for both internal and external use, ensuring all decisions are thoroughly supported. * Ability to work independently and make decisions within well-defined procedures. * Strong organizational skills with the ability to multitask, prioritize effectively, and manage time efficiently in challenging situations. * Willingness to work flexible hours, including shifts, weekends, and public holidays as needed. * Proactive attitude with a willingness to learn and develop in the financial crime domain. * Ability to work autonomously within established procedures and practices. Ability to work autonomously, proactively identifying and addressing tasks independently by applying learned procedures and best practices. This role requires taking initiative and effectively resolving issues within established frameworks. Nice to have: * Bachelor’s degree in Finance, Business Administration, Law, Criminal Justice, or a related field. * Experience in financial services, compliance, or a related field, with a focus on FinCrime investigations * Relevant certifications such as CAMS, CFCS, ICA, or equivalent. * Experience working in a global financial institution or fintech company. * Knowledge of SQL or other data analysis tools. ## Additional Information * Location: São Paulo, Brazil (Hybrid) * Compensation: 8300 BRL gross per month * Language Requirement: Please submit your resume in English. Resumes in Portuguese will not be considered. * Work Eligibility: Candidates must already be authorized to work in Brazil. We are unable to provide visa sponsorship or relocation packages for this role. * Remote Status: This is a hybrid role requiring office presence; it is not a fully remote position. * Benefits:[ Click here to see the benefits we offer!](https://www.google.com/search?q=link) Hiring Process: * Application (Resume + Cover Letter) * Test Assignment * Recruiter Screening * Final Interview For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit [Wise.Jobs](https://www.wise.jobs/). Keep up to date with life at Wise by following us on [LinkedIn](https://www.linkedin.com/company/1769571/) and [Instagram](https://www.instagram.com/wisecareers/).", "summaryDescription" : "FinCrime Investigator - AML Investigations at Wise. Skills: AML Investigations, Financial Crime. Conduct investigations of suspicious activity. Analyze financial transactions", "postedDate" : "2026-06-15T20:19:05.000", "createdAt" : "2026-06-16T01:42:41.189", "lastUpdated" : "2026-06-16T12:16:26.678", "ingestTimestamp" : "2026-06-16T01:42:41.189", "mongoId" : "6a30892ef292fd229c092f29", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Data analysis", "Investigation techniques", "AML Investigations", "Financial Crime", "Risk appetite", "Financial crime", "AML/CTF regulations", "Transaction monitoring", "KYC information", "Money laundering", "Fraud", "CAMS", "CFCS", "ICA", "Transaction monitoring systems" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 634.33, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "68e0a7e4ce260f92cbf8eb8f", "title" : "Sr. ER Investigator, North America Central Investigations", "company" : "Amazon.com Services LLC", "industry" : "Human Resources, hr", "salary" : { "min" : 113300.0, "max" : 187300.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Atlanta, Georgia, USA", "locations" : [ "Atlanta, Georgia, USA" ], "timestamp" : "2026-06-15T11:19:03.596", "fingerprint" : "9ca8605827026d0837ec1a65e80e3b26432bde6237ace3b268794d4099fe7e72", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3099242/apply", "externalId" : "70fb7964-7718-4a4c-898f-30b22901d07d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Employee relations", "Organizational development", "Talent management", "HR processes" ], "hardSkillsList" : [ "Investigative data analysis", "Casework data analysis", "Trend analysis" ], "hardSkills" : [ { "name" : "Investigative data analysis", "level" : "intermediate" }, { "name" : "Casework data analysis", "level" : "intermediate" }, { "name" : "Trend analysis", "level" : "intermediate" } ], "majorSkills" : "Employee relations, HR investigations, Casework management", "majorSkillsList" : [ "Employee relations", "HR investigations", "Casework management" ], "coreResponsibilities" : "Investigate sensitive HR issues, Investigate Employee Relations issues, Conduct complainant interviews, Conduct witness interviews, Conduct subject employee interviews, Analyze investigation data, Propose remedial action, Produce investigation documentation, Manage assigned casework, Bring investigations to closure, Design employee feedback collection, Collect employee feedback, Analyze employee feedback, Analyze stakeholder feedback, Analyze aggregate casework data, Identify issue trends, Identify proactive mitigation opportunities, Analyze casework trends, Produce strategic recommendations, Address systemic issues, Engage in continuous improvement, Analyze people programs, Revise people programs, Analyze policies, Revise policies, Analyze practices, Revise practices, Consult with business partners, Collaborate with Corporate ER, Collaborate with Legal teams, Collaborate with 3rd Party Vendors, Work on critical issues, Handle crisis-oriented issues", "teamCollaboration" : "Partner with business; Partner with ER teams; Partner with Legal; Partner with Vendors", "domainKnowledge" : "Employee Workplace Relationship Solutions; North America Centralized Investigations", "domainList" : [ "employee-workplace-relationship-solutions", "north-america-centralized-investigations" ], "domainSpecificKnowledge" : [ "Employee Workplace Relationship Solutions", "North America Centralized Investigations" ], "communicationSkills" : "Communication skills; Interpersonal skills", "documentationSkills" : "Investigation documentation", "problemSolvingSkills" : "Issue mitigation; Problem resolution", "specialRequirements" : "Balancing time between projects, Balancing time for crisis-response", "outcomesObjectives" : "Ensure fair treatment; Ensure respectful treatment; Mitigate systemic issues", "qualificationsBasic" : "Bachelor's degree, Investigative work experience, Interview experience, Data analysis experience, Documentation production experience, Hourly employee client support, Call center experience, Distribution center experience, Manufacturing environment experience, 5-7 years HR generalist experience, HR investigations specialist experience", "qualificationsPreferred" : "Knowledge of employment law, Knowledge of hiring process, Support for interview process, Support for onboarding process", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our our Employee Workplace Relationship Solutions (EWRS) organization team as a Sr. HR Investigator on the North America Centralized Investigations (NACI) team. The central objective of the NACI team is to ensure fair and respectful treatment of employees, consistent with our core business values and objectives. The ideal candidate for this position has strong communication and interpersonal skills, enabling them to work successfully on a broad spectrum of employee and labor relations issues and projects. The Sr. HR Investigator will work proactively to: Key job responsibilities The Sr. HR Investigator will work proactively to: • Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation • Independently manage assigned casework, bringing investigations to closure rapidly and definitively • Design, collect, and analyze multiple levels of employee and stakeholder feedbackAnalyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation • Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues • Partner to engage in continuous improvement initiatives • Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for all WW Ops employees • Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations • The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position. Basic Qualifications: - Bachelor's degree - Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation - Experience supporting hourly employee client group - Experience in a call center, distribution center, or manufacturing environment - 5-7 years human resource generalist experience or HR investigations specialist experience Preferred Qualifications: - Knowledge of employment law and HR policies and procedures - Experience influencing at all levels within an organization, particularly at the executive level - Experience in root cause analysis and troubleshooting or problem solving - Advanced degree, JD, or other specialized training in labor/employee relations Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $113,300/year in our lowest geographic market up to $187,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Sr. ER Investigator, North America Central Investigations at Amazon.com Services LLC. Skills: Employee relations, HR investigations, Casework management. Investigate sensitive HR issues. Investigate Employee Relations issues", "postedDate" : "2026-06-14T07:32:33.301", "createdAt" : "2026-06-14T07:32:33.301", "lastUpdated" : "2026-06-15T11:19:03.596", "ingestTimestamp" : "2026-06-14T07:32:33.301", "mongoId" : "68e0a7e4ce260f92cbf8eb8f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3099242/apply", "salaryAnnualMin" : 113300, "salaryAnnualMax" : 187300, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Investigative data analysis", "Casework data analysis", "Trend analysis", "Employee relations", "HR investigations", "Casework management", "Organizational development", "Talent management", "HR processes", "Employee Workplace Relationship Solutions", "North America Centralized Investigations" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 607.6774, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.98 }, { "id" : "6a307adef292fd229c04129a", "title" : "Supervisor, Fraud Investigations", "company" : "Airbnb", "industry" : "Hospitality", "salary" : { "min" : 1370000.0, "max" : 1790000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Gurugram, India", "locations" : [ "Gurugram", "India" ], "timestamp" : "2026-06-16T12:13:45.864", "fingerprint" : "51156ff8d06c56dbb7f783c95e7c2c8c204994eab1552d94eeadf8bb0cea8546", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.airbnb.com/positions/8007130?gh_jid=8007130", "externalId" : "8007130", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Gurugram", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "28.4646148,77.0299194" } ], "locationText" : "Gurugram, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Risk management", "Fraud investigations", "People management", "Performance management", "Coaching" ], "hardSkillsList" : [ "Fraud detection", "Fraud prevention", "Risk mitigation", "Claim assessment", "Data analytics" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Fraud detection", "level" : "intermediate" }, { "name" : "Fraud prevention", "level" : "intermediate" }, { "name" : "Risk mitigation", "level" : "intermediate" }, { "name" : "Claim assessment", "level" : "intermediate" }, { "name" : "Data analytics", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Fraud Investigations, Risk Management, Team Leadership", "majorSkillsList" : [ "Fraud Investigations", "Risk Management", "Team Leadership" ], "coreResponsibilities" : "Lead fraud investigations team, Identify fraudulent Aircover claims, Investigate fraudulent Aircover claims, Mitigate fraudulent Aircover claims, Oversee fraud investigation process, Search for syndicated bad actors, Mitigate risks from bad actors, Collaborate with internal stakeholders, Ensure accurate claim assessments, Prevent financial losses, Lead investigations of major incidents, Contain major incidents, Manage emerging risks, Manage emerging threats, Enable business growth, Identify intelligence gaps, Identify risk gaps, Work with risk management teams, Strengthen Airbnb platform, Adapt function to priorities, Own planning, Own strategy, Set targets for team, Present findings, Build team, Foster team, Support team, Hold team accountable, Manage team with care, Manage team with empathy, Challenge team members, Meet expectations, Exceed expectations, Take ownership for team quality, Take ownership for team accuracy, Take ownership for metrics performance, Hold team members accountable for performance, Hold team members accountable for quality, Monitor result trends, Set clear expectations, Follow-up individually, Coach regularly, Develop team skills, Improve team skills, Develop team behaviors, Improve team behaviors, Manage risks, Manage threats, Maintain good customer experience, Look for new capabilities, Collect risk intelligence, Analyze risk intelligence, Disseminate risk intelligence, Develop team knowledge, Develop team expertise, Oversee team performance, Communicate with internal partners, Provide guidance to team, Provide direction to team, Develop strategies to detect fraud, Develop strategies to prevent fraud, Share fraud-related insights, Improve fraud prevention measures, Enhance operational efficiency, Utilize data analytics techniques, Identify patterns indicative of fraud, Identify trends indicative of fraud, Identify anomalies indicative of fraud, Develop training programs, Deliver training programs, Enhance fraud awareness, Promote fraud prevention culture, Prepare comprehensive reports, Highlight key fraud metrics, Highlight key fraud trends, Provide recommendations for process improvements", "teamCollaboration" : "Cross-functional teams; Internal stakeholders; Risk management teams; Other Aircover Ops teams; Legal; Trust; CS Safety; Product Management; Global Crisis Management; Community Support; Policy; Privacy Legal teams", "domainKnowledge" : "Fraud investigations; Fraud prevention; Risk management; Aircover platform", "domainList" : [ "fraud-investigations", "fraud-prevention", "risk-management", "aircover-platform" ], "domainSpecificKnowledge" : [ "Fraud investigations", "Fraud prevention", "Risk management", "Aircover platform" ], "toolProficiency" : [ "Data analytics tools" ], "communicationSkills" : "Present findings", "problemSolvingSkills" : "Problem solving; Conflict resolution; Root cause analysis", "specialRequirements" : "24*7 rotational shifts, Weekend days, Company holidays", "outcomesObjectives" : "Mitigate fraudulent claims; Prevent financial losses; Strengthen Airbnb platform; Meet performance goals; Exceed performance goals; Improve fraud prevention measures; Enhance operational efficiency", "qualificationsBasic" : "5+ years experience in risk management, 2+ years experience in people management, Experience in fast-paced fraud investigations, Thorough knowledge of fraud investigations, Knowledge of intelligence tradecraft, Knowledge of fraud investigation systems, Knowledge of fraud investigation processes, Knowledge of governance metrics-based performance management, Knowledge of coaching skills, Ability to solve problems independently, Ability to solve problems collaboratively, Ability to resolve conflict independently, Ability to resolve conflict collaboratively, Ability to manage competing priorities, Ability to establish clear expectations, Ability to establish clarity among stakeholders, Ability to identify key stakeholders, Ability to cultivate relationships with stakeholders, Analytical skills to review customer feedback, Analytical skills to review data, Ability to identify trends, Ability to identify issues, Ability to identify opportunities, Ability to work independently, Ability to balance fraud prevention, Ability to balance positive customer experience, Ability to work in 24*7 rotational shifts, Ability to work in a global environment, Ability to work in a fluid environment, Ability to execute at high quality, Ability to execute to completion", "qualificationsPreferred" : "Experience in high tech organizations, Experience in matrixed global organizations, Experience in fintech space, Experience in insurance space, Understanding of Third Party Administrators concepts, Understanding of Third Party Adjusters concepts, Knowledge of fraud prevention techniques, Knowledge of investigative methodologies, Knowledge of legal aspects related to fraud investigations", "rawDescription" : "Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The AirCover team is charged with ideating, building, launching, and managing the AirCover business inside of Airbnb. We have a huge responsibility to our community of Hosts and guests to be there when things don’t go exactly as planned with their reservations. We have a lot of work to do in the coming years and we are looking for someone who will help us manage all of the things that need to be done to deliver best-in-class services to our community. The Difference You Will Make: As the Lead of the Fraud Investigations Team, you will play a vital leadership role in safeguarding the integrity of our Aircover platform by effectively identifying, investigating, and mitigating instances of fraudulent Aircover claims. You will lead a team of talented fraud investigators, oversee the end-to-end fraud investigation process, search for fingerprints of syndicated bad actors, mitigate those risks, and collaborate closely with internal stakeholders to ensure accurate claim assessments and prevent financial losses. Your team will also lead investigations and containment of major incidents related to policies that Aircover Scaled Ops and Optimization team currently enforce. You will work closely with cross-functional teams to manage emerging risks / threats while enabling business growth in various markets. Philosophy will be to identify intelligence / risk gaps and work with other internal risk management teams (such as Trust team, and Safety team), third party adjusters, our partners, Product Management, Global Crisis Management, Community support, Policy, Privacy Legal teams to strengthen Airbnb’s platform. You will adapt your function to Aircover Scaled Operation and Optimization Priorities, in addition to owning planning and strategy while also helping to set targets for your team. You will present findings at Monthly, Quarterly and Annual Business Reviews. You will build, foster and support your team, while holding team members accountable to expectations and performance. A Typical Day: Manage a team of Fraud Investigators with care and empathy, challenging them to meet and exceed expectations in terms of service delivery Take ownership for the team’s quality, accuracy and metrics performance whilst holding team members accountable to their own individual performance & quality goals by closely monitoring result trends, setting clear expectations, following-up individually and coaching regularly to develop and improve their skills and behaviors in a tailored way. Work closely with cross-functional teams to manage emerging Aircover related risks / threats while enabling business growth and main good customer experience in various markets. Proactively look for new capabilities to help collect, analyze, and disseminate actionable risk intelligence Develop the knowledge and expertise of the Fraud Investigation team. Oversight of team performance and communication with internal partners. Guidance and direction for the team on specific complex fraud investigations. Develop and implement effective strategies to detect and prevent fraudulent Aircover claims. Collaborate with internal departments, such as other Aircover Ops teams, legal, Trust, CS safety to share fraud-related insights, improve fraud prevention measures, and enhance overall operational efficiency. Utilize data analytics tools and techniques to identify patterns, trends, and anomalies indicative of fraudulent activities. Work with internal stakeholders to develop and deliver training programs to enhance fraud awareness among staff members and promote a culture of fraud prevention throughout the organization. Prepare comprehensive reports and present findings to senior management, highlighting key fraud-related metrics, trends, and recommendations for process improvements. Your Expertise: 5+ years’ experience in risk management space, preferably in high tech and/or matrixed global organizations. 2+ years’ experience in a people manager role and strong track record of leading, recruiting, and coaching high performing teams. Demonstrated abilities and experience in fast paced fraud investigations space, preferably in the fintech / insurance space Thorough knowledge of fraud investigations, intelligence tradecraft, systems, processes and governance Strong metrics-based performance management & coaching skills. Ability to solve problems and resolve conflict independently, collaboratively, or through delegation including handling challenging customer conversations. Strong verbal and written communication skills, with the ability to explain complex topics to diverse audiences. Skilled in presenting complex and sensitive customer issues, and making clear, concise recommendations on the course of action. Should have an excellent track record of leading with empathy and inspiring teams to achieve exceptional results in performance and quality Should have a deep understanding of the customer journey and what great looks like for the claims handling experience Should work independently to manage end-to-end people strategy and operations within the team, seeking additional guidance only in complex situations Can manage competing priorities whilst establishing clear expectations and clarity among key stakeholders Should be passionate about developing and mentoring your team to reach their full potential Proven ability to identify and cultivate relationships with key stakeholders representing a broad range of functions and levels. Analytical skills to review customer feedback and data to identify trends, issues, and opportunities for challenging the status quo through process improvement. Use data to make informed decisions and work independently with rapidly changing priorities. Solution and outcome-oriented with an ability to balance fraud prevention alongside a positive customer experience. A regular work schedule of 5 days per week (40 hours), mutually agreed with your Manager, which may include weekend days and company wide / public holidays, in 24*7 rotational shifts environment. Ability to work in a global, fluid environment while possessing an intense focus to execute at a high quality to completion Understanding of ‘Third Party Administrators/Adjusters’ concepts is a plus Strong knowledge of fraud prevention: Understand techniques, investigative methodologies, and legal aspects related to fraud investigations Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is inclusive of allowances and is subject to change and may be modified in the future. This role may also be eligible for bonus or incentives, one or more equity programs, benefits, and Employee Travel Credits. India Annual Pay Range ₹1,370,000—₹1,790,000 INR", "summaryDescription" : "Supervisor, Fraud Investigations at Airbnb. Skills: Fraud Investigations, Risk Management, Team Leadership. Lead fraud investigations team. Identify fraudulent Aircover claims", "postedDate" : "2026-06-16T01:17:47.888", "createdAt" : "2026-06-16T01:17:47.888", "lastUpdated" : "2026-06-16T12:13:45.864", "ingestTimestamp" : "2026-06-16T01:17:47.888", "mongoId" : "6a307adef292fd229c04129a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Fraud detection", "Fraud prevention", "Risk mitigation", "Claim assessment", "Data analytics", "Leadership", "Mentoring", "Fraud Investigations", "Risk Management", "Team Leadership", "Risk management", "Fraud investigations", "People management", "Performance management", "Coaching", "Aircover platform", "Data analytics tools" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 601.67566, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69ec72e84c40e2acd1d0b674", "title" : "Investigator (Statewide)", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Investigator in Austin, Texas, adjusted for government industry and full-time employment." }, "location" : "826947", "locations" : [ "826947", "
Austin:101 E 15th St (320-4001) (320TX-4001)
101 E 15th St
Austin, 78778-0001

" ], "timestamp" : "2026-06-15T09:17:33.024", "fingerprint" : "d4d492997a074dfa7b11b4cbe71878d0794fc5c4513bc9461966d2a92fb670b2", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=34734", "externalId" : "34734", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Technical assistance", "Information gathering", "Interviewing", "Counseling", "Instruction demonstration interpretation" ], "hardSkillsList" : [ "Investigative work", "Analyze issues", "Prepare investigation scope", "Determine investigative approach", "Maintain objectivity", "Provide technical assistance", "Coach investigators", "Recommend improvements", "Conduct research", "Analyze information", "Draw conclusions", "Analyze data", "Apply laws", "Apply agency policies", "Draw logical conclusions", "Train investigators", "Train TWC staff", "Train board staff", "Train contractors" ], "softSkillsList" : [ "Writing skills", "Self-directed", "Adult learner", "Effective communication", "Relationship building" ], "hardSkills" : [ { "name" : "Investigative work", "level" : "intermediate" }, { "name" : "Analyze issues", "level" : "intermediate" }, { "name" : "Prepare investigation scope", "level" : "intermediate" }, { "name" : "Determine investigative approach", "level" : "intermediate" }, { "name" : "Maintain objectivity", "level" : "intermediate" }, { "name" : "Provide technical assistance", "level" : "intermediate" }, { "name" : "Coach investigators", "level" : "intermediate" }, { "name" : "Recommend improvements", "level" : "intermediate" }, { "name" : "Conduct research", "level" : "intermediate" }, { "name" : "Analyze information", "level" : "intermediate" }, { "name" : "Draw conclusions", "level" : "intermediate" }, { "name" : "Analyze data", "level" : "intermediate" }, { "name" : "Apply laws", "level" : "intermediate" }, { "name" : "Apply agency policies", "level" : "intermediate" }, { "name" : "Draw logical conclusions", "level" : "intermediate" }, { "name" : "Train investigators", "level" : "intermediate" }, { "name" : "Train TWC staff", "level" : "intermediate" }, { "name" : "Train board staff", "level" : "intermediate" }, { "name" : "Train contractors", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Writing skills" }, { "name" : "Self-directed" }, { "name" : "Adult learner" }, { "name" : "Effective communication" }, { "name" : "Relationship building" } ], "majorSkills" : "Investigative work, Analyze issues, Draw conclusions", "majorSkillsList" : [ "Investigative work", "Analyze issues", "Draw conclusions" ], "coreResponsibilities" : "Analyze issues/allegations, Determine investigative approach, Prepare investigation scope, Determine appropriate use of interviews, Determine other investigative techniques, Maintain investigative objectivity, Maintain investigative impartiality, Advise boards, Provide technical assistance, Provide training to boards, Coach board investigators, Recommend next steps, Recommend improvements, Conduct thorough research, Analyze information, Draw evidence-based conclusions, Analyze available data, Apply knowledge of laws, Apply agency policies, Draw logical conclusions, Train investigators, Train TWC staff, Train board staff, Train contractors, Perform other duties", "teamCollaboration" : "Relationship building with workforce boards; Relationship building with other divisions; Relationship building with Office of Investigations", "domainKnowledge" : "TWC programs; Child Care programs; State laws; Federal laws; Agency policies", "domainList" : [ "twc-programs", "child-care-programs", "state-laws", "federal-laws", "agency-policies" ], "domainSpecificKnowledge" : [ "TWC programs", "Child Care programs", "State laws", "Federal laws", "Agency policies" ], "communicationSkills" : "Verbal skills; Written skills", "continuousLearning" : "Training and development opportunities", "problemSolvingSkills" : "Analyze issues; Draw conclusions; Independent judgment", "specialRequirements" : "Texas resident, Up to 25% travel", "outcomesObjectives" : "Draw evidence-based conclusions", "qualificationsBasic" : "1 year 6 months experience, Auditing or investigating experience, Unemployment insurance claims examiner experience, Information gathering experience, Interviewing experience, Counseling experience, Instruction demonstration interpretation experience", "qualificationsPreferred" : "Investigative experience, Knowledge of TWC programs, Experience conducting training, Experience developing training, Bilingual English/Spanish speaker", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. TWC's main office is located at 101 E.15th Street, Austin, TX, but this position is available for anyone in the State of Texas to apply. This position is in our FDCM/Program Investigations Department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: You are an experienced investigator with strong writing skills who is a self-directed and an intrinsically motivated adult learner. You communicate effectively and are capable of building relationships with our workforce boards and other divisions within TWC and the Office of Investigations. WHAT YOU WILL DO: The Investigator III performs complex (journey-level) investigative work. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: - Analyze issues/allegations to determine appropriate investigative approach. - Prepare investigation plans; define scope and objective of investigations. - Determine appropriate use of interviews and other investigative techniques. - Maintain investigative objectivity and impartiality. - Advise and/or provide technical assistance training to the boards - Coach board investigators on their investigations and recommend next steps and improvements. - Conduct thorough research and analyze information to draw evidence-based conclusions. - Analyze available data relating to issues/allegations; apply knowledge of relevant state and federal laws, agency policies to draw logical conclusions. - May train investigators, TWC staff, board staff, contractors, or others. - Perform other duties as assigned. YOU QUALIFY WITH: - One year and six months of full-time experience performing auditing or investigating work; or unemployment insurance claims examiner tasks; or gathering of information, interviewing, counseling or in the instruction, demonstration, and interpretation of policies in a public or private enterprise. - Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: - Investigative experience - Knowledge of TWC programs, specifically Child Care - Experience conducting and developing training - Excellent communication, verbal and written skills. - Bilingual, English/Spanish speaker YOU GAIN: - A Family Friendly Certified Workplace. - Competitive salary: $4,591.33/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Duty involves up to 25% travel within the state of Texas. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ComplianceInspectionandInvestigation.pdf . HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Investigator (Statewide) at Texas Workforce Commission. Skills: Investigative work, Analyze issues, Draw conclusions. Analyze issues/allegations. Determine investigative approach", "createdAt" : "2026-06-14T02:48:45.154", "lastUpdated" : "2026-06-15T09:17:33.024", "ingestTimestamp" : "2026-06-14T02:48:45.154", "mongoId" : "69ec72e84c40e2acd1d0b674", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Investigative work", "Analyze issues", "Prepare investigation scope", "Determine investigative approach", "Maintain objectivity", "Provide technical assistance", "Coach investigators", "Recommend improvements", "Conduct research", "Analyze information", "Draw conclusions", "Analyze data", "Apply laws", "Apply agency policies", "Draw logical conclusions", "Train investigators", "Train TWC staff", "Train board staff", "Train contractors", "Writing skills", "Self-directed", "Adult learner", "Effective communication", "Relationship building", "Technical assistance", "Information gathering", "Interviewing", "Counseling", "Instruction demonstration interpretation", "TWC programs", "Child Care programs", "State laws", "Federal laws", "Agency policies" ], "skillCount" : 34, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 594.95, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "69ec72e84c40e2acd1d0b66f", "title" : "Investigator", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Investigator in El Paso, Texas, adjusted for government industry and full-time employment." }, "location" : "826948", "locations" : [ "826948", "
El Paso:1359 Lomaland Dr (320-4061) (320TX-4061)
1359 Lomaland Dr
Ste 300
El Paso, 79935-5201

" ], "timestamp" : "2026-06-16T00:37:23.704", "fingerprint" : "2e7519991fc412b3a086adc59db60b73d34a073f63820e774de3f032e7a59b64", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=34735", "externalId" : "34735", "industryFunction" : { }, "structuredLocations" : [ { "city" : "El Paso", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "31.7601001,-106.4870476" } ], "locationText" : "El Paso, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Customer service", "Problem solving" ], "hardSkillsList" : [ "Unemployment rules application", "Benefit eligibility determination" ], "hardSkills" : [ { "name" : "Unemployment rules application", "level" : "intermediate" }, { "name" : "Benefit eligibility determination", "level" : "intermediate" } ], "majorSkills" : "Investigative work, Unemployment claims", "majorSkillsList" : [ "Investigative work", "Unemployment claims" ], "coreResponsibilities" : "Conduct investigations, Review eligibility for unemployment benefits, Determine employer liability for reimbursement, Interview claimants and employers, Gather facts on claims, Enter fact finding statements, Review claimant requests for additional wages, Review claimant requests for wage deletions, Document determination rationale, Provide information on unemployment insurance claims, Provide information on claims processes, Provide information on claims requirements, Check wage data for unreported earnings, Investigate improper payments, Provide information on appeal process", "teamCollaboration" : "Supportive team", "domainKnowledge" : "Unemployment insurance", "domainList" : [ "unemployment-insurance" ], "domainSpecificKnowledge" : [ "Unemployment insurance" ], "communicationSkills" : "Professional communication", "documentationSkills" : "Documenting rationale", "continuousLearning" : "Training and development opportunities", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Lift up to 15 pounds, 25% travel, Security sensitive position, Criminal background investigation", "qualificationsBasic" : "Six months experience performing auditing, Six months experience investigating, Six months experience as unemployment insurance claims examiner, Six months experience gathering information, Six months experience interviewing, Six months experience counseling, Six months experience instructing, Six months experience demonstrating, Six months experience interpreting policies", "qualificationsPreferred" : "Acceptance into TWC Internship, Acceptance into TWC Apprenticeship", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1359 Lomaland Dr, El Paso, Texas in the West Texas Tele-Center. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: An individual with professional communication skills, the ability to handle multiple priorities while meeting strict deadlines. An individual who can provide exemplary customer service while obtaining unemployment insurance benefit information, displays great problem-solving skills, can apply unemployment rules in issuing timely decisions with quality and is able to provide important unemployment program information to our customers so they understand their next steps. To be successful as an investigator, you will have a passion for serving people and be able to work both independently and collaboratively as a part of a supportive team. WHAT YOU WILL DO: The investigator I performs entry-level to routine (journey-level) investigative work. Work involves conducting investigations. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: -Review and determining eligibility for unemployment benefits including liability of employers for reimbursement -Interview claimants and employers to gather facts on claims being investigated and entering fact finding statements during this process -Review requests from claimants for additional wages and deletions of wages -Document reason for accepting one set of facts over another in the determination's rationale -Provide information on unemployment insurance claims provisions, processes, and requirements to claimants and employers -Check wage data for unreported earnings and investigating improper payments, when needed -Review requests from claimants for additional wages and deletions of wages -Provide information about the appeal process to claimants, as applicable -Perform other duties as assigned. YOU QUALIFY WITH: - Six months of full-time experience performing auditing or investigating work; or unemployment insurance claims examiner tasks; or gathering of information, interviewing, counseling, or in the instruction, demonstration, and interpretation of policies in a public or private enterprise. -Relevant academic credits may be applied toward experience qualifications for this position. -Acceptance into a TWC Internship or TWC Apprenticeship will satisfy the minimum qualifications. YOU ARE A GREAT FIT WITH: -Ability to lift and carry up to 15 pounds of job-related materials YOU GAIN: - A Family Friendly Certified Workplace. - Competitive salary: $3,311.14/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Position involves lifting and carrying up to 15 pounds of job-related materials. A skills test and/or written exercise will be required at the time of interview. This is a security sensitive position. A criminal background investigation will be conducted on the final candidates for the job. Incomplete applications may not be considered. TWC may use all available information, including past unemployment claims, to evaluate an applicant’s suitability for the position. Duty involves up to 25% travel within the state of Texas. This is a full-time position that will work 40 hours a week. Generally, the position will work from Monday through Friday from 8:00 AM – 5:00 PM local time. However, alternative hours may be available. You may be called upon to work outside of those hours, weekend, and holidays in the event of a disaster, unforeseen event, or special projects VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ComplianceInspectionandInvestigation.pdf. HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-El Paso", "summaryDescription" : "Investigator at Texas Workforce Commission. Skills: Investigative work, Unemployment claims. Conduct investigations. Review eligibility for unemployment benefits", "createdAt" : "2026-06-14T18:54:54.411", "lastUpdated" : "2026-06-16T00:37:23.704", "ingestTimestamp" : "2026-06-14T18:54:54.411", "mongoId" : "69ec72e84c40e2acd1d0b66f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Unemployment rules application", "Benefit eligibility determination", "Investigative work", "Unemployment claims", "Customer service", "Problem solving", "Unemployment insurance" ], "skillCount" : 7, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 593.9255, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "68c2e426f8b1b0376634c669", "title" : "Investigations Manager I, Investigations", "company" : "AOSP-V - M26", "industry" : "Investigation Loss Prevention, Investigation, selling partner services", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "PHP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an E-Commerce Investigations Manager I in Metro Manila, Philippines, adjusted for manager seniority and full-time employment." }, "location" : "PHL", "locations" : [ "PHL" ], "timestamp" : "2026-06-15T03:43:46.454", "fingerprint" : "aa186b514d968f58d39e6feecd761dabb3ba650b8faad0fcf632864edec092c1", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3076887/apply", "externalId" : "9a6030a1-ee9a-4a0e-9be8-9d1679d304a7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Metro Manila", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.5736108,121.0329706" }, { "city" : "Cavite", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.2554073,120.8671503" }, { "city" : "Bulacan", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "15.0000000,121.0833330" }, { "city" : "Laguna", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.1696476,121.3336526" }, { "city" : "Rizal", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.6500000,121.2500000" } ], "locationText" : "Metro Manila, Philippines; Cavite, Philippines; Bulacan, Philippines; Laguna, Philippines; Rizal, Philippines", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Excel, Data visualization, Process mapping", "professionalSkills" : [ "Performance management", "Process improvement", "Problem-solving", "Data analysis", "Decision making" ], "hardSkillsList" : [ "Root cause analysis", "Performance tracking", "Metrics-based decision making" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Performance tracking", "level" : "intermediate" }, { "name" : "Metrics-based decision making", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "People management, Business operations, Process improvement", "majorSkillsList" : [ "People management", "Business operations", "Process improvement" ], "coreResponsibilities" : "Lead investigations team, Develop team performance, Achieve performance goals, Implement training programs, Allocate work, Conduct performance reviews, Mentor new managers, Mentor high-potential employees, Lead site functional responsibilities, Implement digital solutions, Communicate policies and updates, Ensure compliance and consistency, Manage SLAs, Track real-time performance, Monitor quality and productivity, Use AI quality monitoring, Make data-driven decisions, Identify customer issues, Analyze customer feedback, Implement targeted solutions, Use AI for pattern recognition, Build process improvements, Drive process improvement culture, Implement lean methodologies, Automate processes, Optimize processes with data, Collaborate cross-functionally, Eliminate accuracy barriers, Eliminate productivity barriers, Eliminate quality barriers, Conduct process assessments, Implement automated solutions, Identify bottlenecks with analytics, Develop operating procedures", "teamCollaboration" : "Cross-functional collaboration", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Contact Center Operations", "domainList" : [ "contact-center-operations" ], "domainSpecificKnowledge" : [ "Contact Center Operations" ], "toolProficiency" : [ "Microsoft Office Suite", "Excel", "AI tools" ], "communicationSkills" : "Communicate complex problems; Present process improvements", "documentationSkills" : "Documentation processes", "problemSolvingSkills" : "Root cause analysis; Problem-solving methodologies; Data-driven decision making; Analytical skills", "specialRequirements" : "Physically based in Metro Manila, Cavite, Bulacan, Laguna or Rizal, Reliable ISP 200 MBPS, 100 GB data, Internet backup, Power backup, Private work area, Free of distractions", "outcomesObjectives" : "Achieve performance goals; Achieve network-wide vision", "qualificationsBasic" : "Bachelor's Degree, 2+ years people leadership, Contact Center Operations experience", "qualificationsPreferred" : "Advanced proficiency Microsoft Office, Excel for data analysis, Data visualization tools, Process mapping tools, Analytical tools for root cause analysis, Project management methodologies, Cross-functional process improvement projects", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "You must be physically based in Metro Manila, Cavite, Bulacan, Laguna or Rizal. Remote Work Requirement A reliable ISP (internet bandwidth of at least 200 MBPS speed or higher) connection, either through DSL, fiber or a cable modem, and should have at least 100 GB data from a reliable provider. Internet and power back up must be available in case of connectivity/power outages. Your work area should be a private space in which you are not overlooked or disturbed. Your work area must be free of distractions such as barking dogs, television noise, music, children, etc. You must be able to devote full attention to the Amazon customer. Key job responsibilities People Management: • Leading and developing a team of 18-21 investigations associates; responsible for the overall performance management, coordination, and evaluation of the team using both traditional and data-driven insights. • Develop and achieve performance goals and objectives aligned with network-wide vision, utilizing performance analytics tools to track progress. • Carrying out supervisory responsibilities in accordance with Amazon's policies and procedures; responsibilities include interviewing, implementing structured training programs, work allocation, and performance reviews supported by analytics tools. • Mentoring new managers and high-potential employees, including guidance on leveraging available technology and process improvement methodologies. • Leading Site Level initiatives; primary owner of functional responsibilities that impact overall site, with focus on implementing efficient digital solutions where applicable. • Communicating policies and updates to investigations associates through established channels and digital platforms. • Ensure compliance and consistency through systematic monitoring and documentation processes. Business/Operations Management: • Management of SLAs using real-time tracking systems and performance dashboards. • Responsible for quality and productivity of assigned team, leveraging both traditional metrics and AI-assisted quality monitoring tools. • Developing and achieving performance goals through data-driven decision making and operational excellence. • Identifying customer issues through: • Analysis of customer feedback and trends • Implementing targeted solutions • Using available AI tools for pattern recognition • Building process improvements based on findings • Drive process improvement and continuous improvement culture through: • Traditional 'kaizen' and lean methodologies • Strategic automation where applicable • Data-driven process optimization • Cross-functional collaboration • Identifying and eliminating barriers to accuracy, productivity, and quality by: • Conducting regular process assessments • Implementing automated solutions for routine tasks • Using analytics to identify bottlenecks • Developing standardized operating procedures • Leveraging appropriate technology solution Basic Qualifications: • Basic Qualifications: Education and Experience: • Bachelor's Degree from an accredited university • 2+ years people leadership experience managing teams of 10-25 direct reports • Contact Center Operations experience. Leadership and Change Management: • Demonstrated success in leading teams through process changes and improvements • Experience in developing and implementing standard operating procedures • Proven ability to coach teams on problem-solving methodologies. Communication: • English language fluency • Ability to effectively communicate complex problems and solutions to various stakeholders • Experience in documenting and presenting process improvement initiatives. Process Improvement Expertise: • Proven experience implementing process improvement methodologies • Knowledge of root cause analysis tools and techniques (5-Why, Fishbone diagrams, Pareto analysis) • Experience leading continuous improvement initiatives and measuring their impact. Analytical and Decision-Making: • Strong analytical skills with ability to identify trends and patterns in data • Experience in performance tracking and metrics-based decision making • Capability to translate data insights into actionable improvements. Preferred Qualifications: Technical Skills: • Advanced proficiency in Microsoft Office Suite, particularly Excel for data analysis, pivot tables, and reporting • Experience with data visualization and process mapping tools • Demonstrated ability to use analytical tools for root cause analysis and problem-solving. Project Management: • Understanding of project management methodologies and their practical application • Experience in leading cross-functional process improvement projects • Ability to manage multiple initiatives while maintaining operational excellence. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Investigations Manager I, Investigations at AOSP-V - M26. Skills: People management, Business operations, Process improvement. Lead investigations team. Develop team performance", "postedDate" : "2026-06-13T19:40:08.192", "createdAt" : "2026-06-13T19:40:08.192", "lastUpdated" : "2026-06-15T03:43:46.454", "ingestTimestamp" : "2026-06-13T19:40:08.192", "mongoId" : "68c2e426f8b1b0376634c669", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3076887/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Root cause analysis", "Performance tracking", "Metrics-based decision making", "Leadership", "Mentoring", "People management", "Business operations", "Process improvement", "Performance management", "Problem-solving", "Data analysis", "Decision making", "Project management", "Contact Center Operations", "Microsoft Office Suite", "Excel", "AI tools" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 586.0099, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "68c2e426f8b1b0376634c660", "title" : "Investigations Manager I, Investigations", "company" : "AOSP-V - M26", "industry" : "Investigation Loss Prevention, Investigation, selling partner services", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "PHP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an E-Commerce Investigations Manager I in Metro Manila, Philippines, adjusted for manager seniority and full-time employment." }, "location" : "PHL", "locations" : [ "PHL" ], "timestamp" : "2026-06-15T08:16:51.059", "fingerprint" : "3876706169b0ceb4f3cc9c27154815746a550def5ed7c46e6e75a397337993f1", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3071098/apply", "externalId" : "565753db-8927-468f-aeb7-05a498460d42", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Metro Manila", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.5736108,121.0329706" }, { "city" : "Cavite", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.2554073,120.8671503" }, { "city" : "Bulacan", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "15.0000000,121.0833330" }, { "city" : "Laguna", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.1696476,121.3336526" }, { "city" : "Rizal", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.6500000,121.2500000" } ], "locationText" : "Metro Manila, Philippines; Cavite, Philippines; Bulacan, Philippines; Laguna, Philippines; Rizal, Philippines", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "People management", "Performance management", "Business operations management", "Process improvement", "Continuous improvement", "Data-driven decision making", "Operational excellence", "Cross-functional collaboration", "Root cause analysis", "Lean methodologies", "Strategic automation", "Data-driven process optimization" ], "hardSkillsList" : [ "Performance analytics", "Quality monitoring", "Process assessment", "Data analysis", "Problem-solving methodologies", "Process improvement methodologies", "Metrics-based decision making" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Performance analytics", "level" : "intermediate" }, { "name" : "Quality monitoring", "level" : "intermediate" }, { "name" : "Process assessment", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Problem-solving methodologies", "level" : "intermediate" }, { "name" : "Process improvement methodologies", "level" : "intermediate" }, { "name" : "Metrics-based decision making", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "People leadership, Process improvement, Data analysis", "majorSkillsList" : [ "People leadership", "Process improvement", "Data analysis" ], "coreResponsibilities" : "Lead and develop investigations team, Manage team performance, Coordinate team performance, Evaluate team performance, Develop performance goals, Achieve performance goals, Track progress using analytics, Conduct interviews, Implement training programs, Allocate work, Conduct performance reviews, Mentor new managers, Mentor high-potential employees, Lead site level functional responsibilities, Implement digital solutions, Communicate policies and updates, Ensure compliance, Ensure consistency, Monitor processes, Document processes, Manage SLAs, Track SLAs in real-time, Monitor performance dashboards, Ensure quality of assigned team, Ensure productivity of assigned team, Identify customer issues, Analyze customer feedback, Analyze customer trends, Implement targeted solutions, Use AI tools for pattern recognition, Build process improvements, Drive process improvement culture, Drive continuous improvement culture, Apply kaizen methodologies, Apply lean methodologies, Apply strategic automation, Optimize processes using data, Collaborate cross-functionally, Identify barriers to accuracy, Identify barriers to productivity, Identify barriers to quality, Conduct process assessments, Implement automated solutions, Identify bottlenecks using analytics, Develop standardized operating procedures", "teamCollaboration" : "Cross-functional collaboration", "projectManagementSkills" : [ "Project management methodologies", "Cross-functional projects" ], "domainKnowledge" : "Contact Center Operations", "domainList" : [ "contact-center-operations" ], "domainSpecificKnowledge" : [ "Contact Center Operations" ], "toolProficiency" : [ "Microsoft Office Suite", "Excel", "Pivot tables", "Reporting tools", "Analytical tools" ], "communicationSkills" : "Communicate complex problems; Communicate solutions; Document processes; Present process improvement initiatives", "documentationSkills" : "Document processes; Document findings", "problemSolvingSkills" : "Problem-solving methodologies; Root cause analysis; Data-driven decision making; Analytical skills; Identify trends; Identify patterns", "specialRequirements" : "Physically based in Metro Manila, Cavite, Bulacan, Laguna or Rizal, Reliable ISP (200 MBPS+), Internet and power backup, Private work area, Free of distractions", "qualificationsBasic" : "Bachelor's Degree, 2+ years people leadership, Contact Center Operations experience, English language fluency, Ability to document and present process improvement initiatives, Proven experience implementing process improvement methodologies, Knowledge of root cause analysis tools, Experience leading continuous improvement initiatives, Analytical skills, Experience in performance tracking, Capability to translate data insights into actionable improvements", "qualificationsPreferred" : "Advanced proficiency in Microsoft Office Suite, Experience with data visualization tools, Experience with process mapping tools, Demonstrated ability to use analytical tools, Understanding of project management methodologies, Experience in leading cross-functional process improvement projects, Ability to manage multiple initiatives", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "You must be physically based in Metro Manila, Cavite, Bulacan, Laguna or Rizal. Remote Work Requirement A reliable ISP (internet bandwidth of at least 200 MBPS speed or higher) connection, either through DSL, fiber or a cable modem, and should have at least 100 GB data from a reliable provider. Internet and power back up must be available in case of connectivity/power outages. Your work area should be a private space in which you are not overlooked or disturbed. Your work area must be free of distractions such as barking dogs, television noise, music, children, etc. You must be able to devote full attention to the Amazon customer. Key job responsibilities People Management: • Leading and developing a team of 18-21 investigations associates; responsible for the overall performance management, coordination, and evaluation of the team using both traditional and data-driven insights. • Develop and achieve performance goals and objectives aligned with network-wide vision, utilizing performance analytics tools to track progress. • Carrying out supervisory responsibilities in accordance with Amazon's policies and procedures; responsibilities include interviewing, implementing structured training programs, work allocation, and performance reviews supported by analytics tools. • Mentoring new managers and high-potential employees, including guidance on leveraging available technology and process improvement methodologies. • Leading Site Level initiatives; primary owner of functional responsibilities that impact overall site, with focus on implementing efficient digital solutions where applicable. • Communicating policies and updates to investigations associates through established channels and digital platforms. • Ensure compliance and consistency through systematic monitoring and documentation processes. Business/Operations Management: • Management of SLAs using real-time tracking systems and performance dashboards. • Responsible for quality and productivity of assigned team, leveraging both traditional metrics and AI-assisted quality monitoring tools. • Developing and achieving performance goals through data-driven decision making and operational excellence. • Identifying customer issues through: • Analysis of customer feedback and trends • Implementing targeted solutions • Using available AI tools for pattern recognition • Building process improvements based on findings • Drive process improvement and continuous improvement culture through: • Traditional 'kaizen' and lean methodologies • Strategic automation where applicable • Data-driven process optimization • Cross-functional collaboration • Identifying and eliminating barriers to accuracy, productivity, and quality by: • Conducting regular process assessments • Implementing automated solutions for routine tasks • Using analytics to identify bottlenecks • Developing standardized operating procedures • Leveraging appropriate technology solution Basic Qualifications: • Basic Qualifications: Education and Experience: • Bachelor's Degree from an accredited university • 2+ years people leadership experience managing teams of 10-25 direct reports • Contact Center Operations experience. Leadership and Change Management: • Demonstrated success in leading teams through process changes and improvements • Experience in developing and implementing standard operating procedures • Proven ability to coach teams on problem-solving methodologies. Communication: • English language fluency • Ability to effectively communicate complex problems and solutions to various stakeholders • Experience in documenting and presenting process improvement initiatives. Process Improvement Expertise: • Proven experience implementing process improvement methodologies • Knowledge of root cause analysis tools and techniques (5-Why, Fishbone diagrams, Pareto analysis) • Experience leading continuous improvement initiatives and measuring their impact. Analytical and Decision-Making: • Strong analytical skills with ability to identify trends and patterns in data • Experience in performance tracking and metrics-based decision making • Capability to translate data insights into actionable improvements. Preferred Qualifications: Technical Skills: • Advanced proficiency in Microsoft Office Suite, particularly Excel for data analysis, pivot tables, and reporting • Experience with data visualization and process mapping tools • Demonstrated ability to use analytical tools for root cause analysis and problem-solving. Project Management: • Understanding of project management methodologies and their practical application • Experience in leading cross-functional process improvement projects • Ability to manage multiple initiatives while maintaining operational excellence. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Investigations Manager I, Investigations at AOSP-V - M26. Skills: People leadership, Process improvement, Data analysis. Lead and develop investigations team. Manage team performance", "postedDate" : "2026-06-13T16:04:15.639", "createdAt" : "2026-06-13T16:04:15.639", "lastUpdated" : "2026-06-15T08:16:51.059", "ingestTimestamp" : "2026-06-13T16:04:15.639", "mongoId" : "68c2e426f8b1b0376634c660", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3071098/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Performance analytics", "Quality monitoring", "Process assessment", "Data analysis", "Problem-solving methodologies", "Process improvement methodologies", "Metrics-based decision making", "Leadership", "Mentoring", "People leadership", "Process improvement", "People management", "Performance management", "Business operations management", "Continuous improvement", "Data-driven decision making", "Operational excellence", "Cross-functional collaboration", "Root cause analysis", "Lean methodologies", "Strategic automation", "Data-driven process optimization", "Project management methodologies", "Cross-functional projects", "Contact Center Operations", "Microsoft Office Suite", "Excel", "Pivot tables", "Reporting tools", "Analytical tools" ], "skillCount" : 30, "jobCategory" : "marketing", "dataQualityScore" : 1.0, "_score" : 575.32367, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "68e0a7e4ce260f92cbf8eb8d", "title" : "ER Investigator, Worldwide Operations Centralized Investigation", "company" : "Amazon.com Services LLC", "industry" : "Human Resources, hr", "salary" : { "min" : 57900.0, "max" : 123800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Bellevue, Washington, USA", "locations" : [ "Bellevue, Washington, USA" ], "timestamp" : "2026-06-15T01:27:00.401", "fingerprint" : "680c220e9896fafa64dd339a6c3ac23a9b5cb8af394d41a8879592ede030dc49", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3099236/apply", "externalId" : "3de6ace9-8f77-4b48-b3bd-51f5dec6aeeb", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bellevue", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6144219,-122.1923370" } ], "locationText" : "Bellevue, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Employee relations", "Labor relations", "Issue mitigation", "Policy revision" ], "hardSkillsList" : [ "Investigative data analysis", "Casework data analysis", "Casework trend analysis" ], "softSkillsList" : [ "Trust", "Dive deep" ], "hardSkills" : [ { "name" : "Investigative data analysis", "level" : "intermediate" }, { "name" : "Casework data analysis", "level" : "intermediate" }, { "name" : "Casework trend analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Trust" }, { "name" : "Dive deep" } ], "majorSkills" : "Employee investigations, HR investigations, Employee relations issues", "majorSkillsList" : [ "Employee investigations", "HR investigations", "Employee relations issues" ], "coreResponsibilities" : "Investigate HR issues, Investigate Employee Relations issues, Conduct complainant interviews, Conduct witness interviews, Conduct subject employee interviews, Analyze investigation data, Propose remedial action, Produce investigation documentation, Manage assigned casework, Bring investigations to closure, Design employee feedback collection, Collect employee feedback, Analyze employee feedback, Design stakeholder feedback collection, Collect stakeholder feedback, Analyze stakeholder feedback, Analyze aggregate casework data, Identify issue trends, Identify opportunities for mitigation, Analyze casework trends, Produce strategic recommendations, Address systemic issues, Engage in continuous improvement, Analyze people programs, Revise people programs, Analyze HR policies, Revise HR policies, Analyze HR practices, Revise HR practices, Consult with business partners, Consult with Corporate ER teams, Consult with Legal teams, Consult with 3rd Party Vendors, Collaborate with business partners, Collaborate with Corporate ER teams, Collaborate with Legal teams, Collaborate with 3rd Party Vendors, Work on critical employee relations issues, Complete crisis-oriented issues", "teamCollaboration" : "Business partners; Corporate ER teams; Legal teams; 3rd Party Vendors", "domainKnowledge" : "Employment law; HR policies; HR procedures", "domainList" : [ "employment-law", "hr-policies", "hr-procedures" ], "domainSpecificKnowledge" : [ "Employment law", "HR policies", "HR procedures" ], "documentationSkills" : "Investigation documentation", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Bachelor's degree, 5+ years HR generalist experience, 5+ years HR investigations specialist experience, Experience conducting investigative work, Experience in call center environment, Experience in distribution center environment, Experience in manufacturing environment, Experience supporting hourly employee client group", "qualificationsPreferred" : "Knowledge of employment law, Knowledge of HR policies, Advanced degree preferred, JD preferred, Other specialized training preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Worldwide Operations Human Resources team as an HR Investigator supporting our US locations. The central objective of the North America Centralized Investigation team is to thoroughly and expeditiously investigate all associate concerns in a fair, unbiased and consistent manner. The ideal candidate for this position has strong communication and interpersonal skills, demonstrates an ability to earn trust, dive deep and work successfully on a broad spectrum of employee and labor relations issues and business challenges. Key job responsibilities The HR Investigator will work proactively to: • Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation • Independently manage assigned casework, bringing investigations to closure rapidly and definitively • Design, collect, and analyze multiple levels of employee and stakeholder feedback • Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation • Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues • Partner to engage in continuous improvement initiatives • Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for all WW Ops employees • Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations • The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position. Basic Qualifications: - Bachelor's degree - Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation - Experience in a call center, distribution center, or manufacturing environment - Experience supporting hourly employee client group - 5+ years human resource generalist experience or HR investigations specialist experience Preferred Qualifications: - Knowledge of employment law and HR policies and procedures - Preferred qualifications Advanced degree, JD, or other specialized training in labor/employee relations Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $57,900/year in our lowest geographic market up to $123,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "ER Investigator, Worldwide Operations Centralized Investigation at Amazon.com Services LLC. Skills: Employee investigations, HR investigations, Employee relations issues. Investigate HR issues. Investigate Employee Relations issues", "postedDate" : "2026-06-13T05:53:14.857", "createdAt" : "2026-06-13T05:53:14.857", "lastUpdated" : "2026-06-15T01:27:00.401", "ingestTimestamp" : "2026-06-13T05:53:14.857", "mongoId" : "68e0a7e4ce260f92cbf8eb8d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3099236/apply", "salaryAnnualMin" : 57900, "salaryAnnualMax" : 123800, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Investigative data analysis", "Casework data analysis", "Casework trend analysis", "Trust", "Dive deep", "Employee investigations", "HR investigations", "Employee relations issues", "Employee relations", "Labor relations", "Issue mitigation", "Policy revision", "Employment law", "HR policies", "HR procedures" ], "skillCount" : 15, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "_score" : 569.16016, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "68e0a7e4ce260f92cbf8eb8c", "title" : "ER Investigator, Worldwide Operations Centralized Investigation", "company" : "Amazon.com Services LLC", "industry" : "Human Resources, hr", "salary" : { "min" : 57900.0, "max" : 123800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Atlanta, Georgia, USA", "locations" : [ "Atlanta, Georgia, USA" ], "timestamp" : "2026-06-15T10:51:05.202", "fingerprint" : "42f8610304dab3b357785eafc47140bae67c177bee0a0776d221bd51f635bcb5", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3099237/apply", "externalId" : "3fc24f78-ad53-46f6-acf9-1221c840c2ca", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Investigation", "Data analysis", "Case management", "Report writing", "Interviewing" ], "hardSkillsList" : [ "Fact-finding", "Evidence gathering", "Documentation", "Root cause analysis" ], "hardSkills" : [ { "name" : "Fact-finding", "level" : "intermediate" }, { "name" : "Evidence gathering", "level" : "intermediate" }, { "name" : "Documentation", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" } ], "majorSkills" : "Employee relations, Investigations, HR processes", "majorSkillsList" : [ "Employee relations", "Investigations", "HR processes" ], "coreResponsibilities" : "Conduct investigations into employee relations issues, Gather and analyze evidence, Interview relevant parties, Document investigation findings, Prepare investigation reports, Recommend corrective actions, Ensure compliance with company policies, Maintain confidentiality of investigations", "teamCollaboration" : "HR Business Partners; Legal department; Internal stakeholders", "domainKnowledge" : "Employee relations; Labor laws; Workplace investigations", "domainList" : [ "employee-relations", "labor-laws", "workplace-investigations" ], "domainSpecificKnowledge" : [ "Employee relations", "Labor laws", "Workplace investigations" ], "toolProficiency" : [ "Microsoft Office Suite", "Case management software" ], "communicationSkills" : "Written reports; Verbal interviews", "documentationSkills" : "Investigation reports", "problemSolvingSkills" : "Root cause analysis; Analytical thinking", "outcomesObjectives" : "Fair and thorough investigations; Compliance with policies; Resolution of employee issues", "qualificationsBasic" : "Bachelor's degree or equivalent experience, 1+ year of experience in investigations, Experience with data analysis tools, Experience with case management systems", "qualificationsPreferred" : "Experience in HR or employee relations, Knowledge of labor laws, Experience with Amazon's internal investigation processes", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Worldwide Operations Human Resources team as an HR Investigator supporting our US locations. The central objective of the North America Centralized Investigation team is to thoroughly and expeditiously investigate all associate concerns in a fair, unbiased and consistent manner. The ideal candidate for this position has strong communication and interpersonal skills, demonstrates an ability to earn trust, dive deep and work successfully on a broad spectrum of employee and labor relations issues and business challenges. Key job responsibilities The HR Investigator will work proactively to: • Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation • Independently manage assigned casework, bringing investigations to closure rapidly and definitively • Design, collect, and analyze multiple levels of employee and stakeholder feedback • Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation • Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues • Partner to engage in continuous improvement initiatives • Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for all WW Ops employees • Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations • The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position. Basic Qualifications: - Bachelor's degree - Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation - Experience supporting hourly employee client group - Experience in a call center, distribution center, or manufacturing environment - 5+ years human resource generalist experience or HR investigations specialist experience Preferred Qualifications: - Knowledge of employment law and HR policies and procedures - Advanced degree, JD, or other specialized training in labor/employee relations Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $57,900/year in our lowest geographic market up to $123,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "ER Investigator, Worldwide Operations Centralized Investigation at Amazon.com Services LLC. Skills: Employee relations, Investigations, HR processes. Conduct investigations into employee relations issues. Gather and analyze evidence", "postedDate" : "2026-06-13T19:13:02.366", "createdAt" : "2026-06-13T19:13:02.366", "lastUpdated" : "2026-06-15T10:51:05.202", "ingestTimestamp" : "2026-06-13T19:13:02.366", "mongoId" : "68e0a7e4ce260f92cbf8eb8c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3099237/apply", "salaryAnnualMin" : 57900, "salaryAnnualMax" : 123800, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Fact-finding", "Evidence gathering", "Documentation", "Root cause analysis", "Employee relations", "Investigations", "HR processes", "Investigation", "Data analysis", "Case management", "Report writing", "Interviewing", "Labor laws", "Workplace investigations", "Microsoft Office Suite", "Case management software" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 564.2474, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.98 }, { "id" : "6a3051f4f292fd229cf09809", "title" : "Issue Resolution Officer", "company" : "Moniepoint", "industry" : "FinTech", "salary" : { "min" : 3500000.0, "max" : 5500000.0, "currency" : "NGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Issue Resolution Officer in Lagos, Nigeria, adjusted for the FinTech industry and company size." }, "location" : "Lagos, Nigeria", "locations" : [ "Lagos", "Nigeria" ], "timestamp" : "2026-06-16T07:19:39.365", "fingerprint" : "3068539e77b6d755484eb46ac497c0ca11ab46808c47766d10d0d0c57f87e6d7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/moniepoint/jobs/4027336101", "externalId" : "4027336101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lagos", "country" : "Nigeria", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "6.4550575,3.3941795" } ], "locationText" : "Lagos, Nigeria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Manage customer relationships, Drive customer retention, Ensure customer satisfaction, Facilitate value realization", "rawDescription" : "Who We Are Moniepoint Inc. is Africa’s all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeria’s largest merchant acquirer, it powers most of the country’s Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably. Job Purpose The Issue Resolution Officer is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. The issue resolution officer is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers' experience can be further optimized based on analysis of the issue log or customer requests. Responsibilities Have a good understanding of the organisation’s products Provide quick and high-quality customer service through prompt and valuable responses to customer queries. Ensure every customer support request is logged for tracking Lower support tickets by working with the product team to identify and eliminate recurring issues. Guide customers on product usage while driving customer self-sufficiency. Solicit client feedback on product features and capabilities Qualifications Bachelor’s degree in any related field 1-2 years customer-facing experience at a financial institution or a high-growth software development company. Have a good understanding of card disputes ( Banking experience or other related fields) Ability to work in a fast-paced, entrepreneurial, results-oriented culture. Ability to think analytically to solve customer problems Customer Empathy Listening and communication skills Service-oriented mindset Ability to grasp basic technical concepts. What we can offer you Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human. Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks. Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.", "summaryDescription" : "Issue Resolution Officer at Moniepoint. Manage customer relationships. Drive customer retention", "postedDate" : "2026-06-15T23:19:52.004", "createdAt" : "2026-06-15T23:19:52.004", "lastUpdated" : "2026-06-16T07:19:39.365", "ingestTimestamp" : "2026-06-15T23:19:52.004", "mongoId" : "6a3051f4f292fd229cf09809", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 538.21155, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2176c474d8ee00a0c1ad16", "title" : "Investigation Associate", "company" : "ADCI", "industry" : "Administrative Support, Investigation, no business category", "salary" : { "min" : 750000.0, "max" : 1200000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Investigation Associate in Bengaluru, India, adjusted for mid-seniority and the e-commerce industry." }, "location" : "Bengaluru, Karnataka, IND", "locations" : [ "Bengaluru, Karnataka, IND" ], "timestamp" : "2026-06-15T21:38:22.359", "fingerprint" : "8e3640337ed3200caf4f3dd5da886bbf218b92279fcc45fc4dd916942a0931d2", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10439266/apply", "externalId" : "4e28a918-1106-4c66-a3a3-b409094e66b3", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, Karnataka, India", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Transaction investigation", "Risk management", "Process adherence" ], "hardSkillsList" : [ "Transaction authentication", "Complex transaction analysis" ], "hardSkills" : [ { "name" : "Transaction authentication", "level" : "intermediate" }, { "name" : "Complex transaction analysis", "level" : "intermediate" } ], "majorSkills" : "Transaction risk management, Investigation, Problem solving", "majorSkillsList" : [ "Transaction risk management", "Investigation", "Problem solving" ], "coreResponsibilities" : "Research and evaluate facts surrounding seller transactions, Take appropriate action on investigated transactions, Document actions by providing detailed annotations, Communicate with external customers via phone or email, Communicate with internal customers and peers, Understand the issue and make best use of, Systematically escalate problems or variance in information, Communicate with internal and external stakeholders, Understand performance metrics to create analysis, Meet predetermined and assigned productivity targets, Meet quality standards", "teamCollaboration" : "Communicate with department management; Communicate with risk analysts; Communicate with risk engineers; Communicate with other company associates; Communicate with third-parties; Communicate with internal customers and peers", "domainKnowledge" : "Ecommerce risk; Online ecommerce risk", "domainList" : [ "ecommerce-risk", "online-ecommerce-risk" ], "domainSpecificKnowledge" : [ "Ecommerce risk", "Online ecommerce risk" ], "communicationSkills" : "Written response; Verbal communication; Customer communication", "documentationSkills" : "Detailed annotations", "problemSolvingSkills" : "Problem solving; Analytical skills; Independent decision making", "outcomesObjectives" : "Elimination of online ecommerce risk; Achieve productivity targets; Achieve quality standards", "qualificationsBasic" : "Excellent written and spoken English skills, Ability to compose a grammatically correct, concise and accurate written response, Excellent interpersonal skills, Ability to communicate complex transactional issues correctly and clearly, Demonstrated ability to work independently, Make complex investigation decisions with little to no guidance, Excellent problem solving skills, Demonstrated ability to analyze problems, Self disciplined, diligent, proactive & detail oriented, Time management and organizational skills, Effectively prioritizes work time, Excellent ability to determine situational needs and provide appropriate solutions", "qualificationsPreferred" : "Experience in the ecommerce payments space, Previous trust and safety experience, Experience succeeding in a customer-driven workplace, Analytical and capable of succeeding in a fast-paced team environment, Proven ability to work productively and efficiently in an independent setting, Proven ability to clearly communicate with managers and associates at all levels, Global perspective and solid understanding of business objectives, Excellent attention to detail and work with the highest level of accuracy", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Bangalore. Candidates will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment. These Investigators position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy. The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department. Key job responsibilities This includes, but is not limited to: • Researches and evaluates facts surrounding seller transactions • Takes appropriate action on investigated transactions based on established standard operation procedure and tools • Documents their actions by providing detailed annotations • Communicates with external customers via phone or email during the investigation process • Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process • Understand the issue and make best use of the available resources to resolve it • Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard • Communicate with internal and external stakeholders • Understand performance metrics to create analysis for driving business goals • Meet predetermined and assigned productivity targets and quality standards A day in the life • Demonstrated problem solving and analytical skills • Proven ability to work productively and efficiently in an independent setting • Proven ability to clearly communicate with managers and associates at all levels • Global perspective and solid understanding of business objectives • Excellent attention to detail and work with the highest level of accuracy Basic Qualifications: - Communication Skills • Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response • Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers Problem Solving Skills • Demonstrated ability to work independently and make complex investigation decisions with little to no guidance • Excellent problem solving skills • Demonstrated ability to analyze problems • Self disciplined, diligent, proactive & detail oriented • Time management and organizational skills • Effectively prioritizes work time to ensure productivity and fulfills department standards • Excellent ability to determine situational needs and provide appropriate solutions Preferred Qualifications: - Demonstrated problem solving and analytical skills • Proven ability to work productively and efficiently in an independent setting • Proven ability to clearly communicate with managers and associates at all levels • Global perspective and solid understanding of business objectives • Excellent attention to detail and work with the highest level of accuracy Our inclusive culture empowers Amazonians to deliver the best results for our customers. - Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Investigation Associate at ADCI. Skills: Transaction risk management, Investigation, Problem solving. Research and evaluate facts surrounding seller transactions. Take appropriate action on investigated transactions", "postedDate" : "2026-06-14T20:19:46.445", "createdAt" : "2026-06-14T20:19:46.445", "lastUpdated" : "2026-06-15T21:38:22.359", "ingestTimestamp" : "2026-06-14T20:19:46.445", "mongoId" : "6a2176c474d8ee00a0c1ad16", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10439266/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Transaction authentication", "Complex transaction analysis", "Transaction risk management", "Investigation", "Problem solving", "Transaction investigation", "Risk management", "Process adherence", "Ecommerce risk", "Online ecommerce risk" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 526.7947, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3050faf292fd229cef7af9", "title" : "Environment Engineer", "company" : "Keyloop", "industry" : "Customer Enablement", "salary" : { "min" : 1150000.0, "max" : 1850000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Environment Engineer in Hyderabad, India, adjusted for mid-seniority and the technology industry." }, "location" : "India (Hyderabad)", "locations" : [ "India (Hyderabad)" ], "timestamp" : "2026-06-16T12:41:20.427", "fingerprint" : "448e9a889246e506aa82801b429e9385cc353747903546c9042e1a6df2801676", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/keyloop/bf49a40f-07be-4683-8a25-de9a6f7b6740/apply", "externalId" : "bf49a40f-07be-4683-8a25-de9a6f7b6740", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, India", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? ## You will be part of Technical Services – providing support for Environment support cases relating to our technology, which have been raised by our customers globally. You will be highly analytical and will be an excellent problem solver with the ability to discover not only the problem but also the root cause. You will have excellent Technical/Application skills/in-depth Keyloop product knowledge and will be an outstanding communicator, working as part of a team to deliver concise communication to our customers and resolution of their cases. You will utilize your skills to discover opportunities to reduce or prevent issues from happening and improve customer self - help. This is an excellent role for someone who has a thirst to learn and enjoys challenging their own thinking, A flexible approach in terms of embracing new working practices and times is essential. ## Ensure cases are accurately investigated and ensure the cause and the symptom of problems are identified and resolved. Analyzing and resolving complex product issues, using analytical or technical skills Responding with empathy to customers, dealing with their needs, and acknowledging their operational pressures and deadlines Developing your own skills whilst also guiding, advising, and coaching both colleagues and customers on issue and problem resolution Documenting solutions and producing written guidance on resolution steps following the Knowledge Centric Service (KCS) process. Reporting issues and recommending process improvements to reduce/prevent incoming cases enabling our customers to focus on “experience first” Capacity and performance management of environments Follow Case Handling Standards expected Follow & Use 5W2H Problem Solving Methodology Follow & Use 5WHY Root Cause Methodology Follow CRI Processes ## Knowledge 1. Level of knowledge of principles, concepts within speciality area and company business: We look for people with the right cultural fit. That means being passionate and enthusiastic and having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. ## Problem Solving Nature of problems solved and decisions made: Essential: Excellent problem-solving skills Ability to work across global teams and working with different cultures across time zones. Highly analytical Excellent written and verbal communication skills Demonstrable team working experience – working on joint projects or technical problems. Strong programming and Linux skills, regardless of programming background. Willingness to learn KCML, our proprietary language. Desirable: Experience with using UNIX is a plus, as it can be valuable in handling certain technical aspects of the role Basic to Intermediate Programming Code Reading Capability BTECH or Master’s Degree in Engineering or Computer Science Nature of influence on people, project, processes, strategy: Good written and verbal English skills ## Additional Information Why join us? We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way. An inclusive environment to thrive We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day. Be rewarded for your efforts We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration. Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials. We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply. \"At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity.\" ", "summaryDescription" : "Environment Engineer at Keyloop", "postedDate" : "2026-06-15T12:03:22.646", "createdAt" : "2026-06-15T12:03:22.646", "lastUpdated" : "2026-06-16T12:41:20.427", "ingestTimestamp" : "2026-06-16T03:20:29.137", "mongoId" : "6a3050faf292fd229cef7af9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 524.1795, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "68e0a7e4ce260f92cbf8eb90", "title" : "Sr. ER Investigator, North America Central Investigations", "company" : "Amazon.com Services LLC", "industry" : "Human Resources, hr", "salary" : { "min" : 113300.0, "max" : 187300.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Nashville, Tennessee, USA", "locations" : [ "Nashville, Tennessee, USA" ], "timestamp" : "2026-06-15T04:02:44.504", "fingerprint" : "6ea3e1e1712129b5601693a1278d468c38cae0c8adf7f376dccc54ae06ecfc28", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3099238/apply", "externalId" : "4d2e049f-2d1c-431e-bfdb-3a5636618b70", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Nashville", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1622767,-86.7742984" } ], "locationText" : "Nashville, Tennessee, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Employee Relations", "HR Investigations", "Labor Relations", "Issue mitigation", "Policy revision", "Continuous improvement" ], "hardSkillsList" : [ "Data analysis", "Casework analysis", "Trend analysis" ], "softSkillsList" : [ "Interpersonal skills" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Casework analysis", "level" : "intermediate" }, { "name" : "Trend analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" } ], "majorSkills" : "Employee Relations, HR Investigations, Labor Relations", "majorSkillsList" : [ "Employee Relations", "HR Investigations", "Labor Relations" ], "coreResponsibilities" : "Investigate highly sensitive HR and Employee Relations issues, Conduct complainant, witness and subject employee interviews, Analyze data from various internal sources, Propose remedial action based on investigation, Produce completed investigation documentation, Independently manage assigned casework, Bring investigations to closure rapidly and definitively, Design, collect, and analyze employee and stakeholder feedback, Analyze aggregate casework data to identify issue trends, Identify opportunities for proactive issue mitigation, Analyze casework trends, Produce strategic recommendations to the business, Proactively address systemic issues, Engage in continuous improvement initiatives, Analyze and revise people programs, policies, and practices, Sustain a positive work environment, Consult and collaborate with business partners, Consult and collaborate with Corporate ER teams, Consult and collaborate with Legal teams, Consult and collaborate with 3rd Party Vendors, Work reactively on critical employee relations issues, Complete crisis-oriented issues with limited time", "teamCollaboration" : "Partner with business partners; Partner with Corporate ER teams; Partner with Legal teams; Partner with 3rd Party Vendors", "domainKnowledge" : "Employment law; HR policies; HR procedures; Employee relations", "domainList" : [ "employment-law", "hr-policies", "hr-procedures", "employee-relations" ], "domainSpecificKnowledge" : [ "Employment law", "HR policies", "HR procedures", "Employee relations" ], "communicationSkills" : "Communication skills; Interpersonal skills", "documentationSkills" : "Investigation documentation", "continuousLearning" : "Continuous improvement initiatives", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Problem solving", "qualificationsBasic" : "Bachelor's degree, Conducting investigative work, Claimant, witness, and target employee interviews, Investigative data analysis, Production of investigative documentation, Supporting hourly employee client group, Experience in a call center, distribution center, or manufacturing environment, 5-7 years human resource generalist experience, HR investigations specialist experience", "qualificationsPreferred" : "Knowledge of employment law, Knowledge of HR policies and procedures, Experience influencing at all levels, Experience in root cause analysis, Troubleshooting or problem solving experience, Advanced degree, JD, or other specialized training in labor employee relations", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our our Employee Workplace Relationship Solutions (EWRS) organization team as a Sr. HR Investigator on the North America Centralized Investigations (NACI) team. The central objective of the NACI team is to ensure fair and respectful treatment of employees, consistent with our core business values and objectives. The ideal candidate for this position has strong communication and interpersonal skills, enabling them to work successfully on a broad spectrum of employee and labor relations issues and projects. The Sr. HR Investigator will work proactively to: Key job responsibilities The Sr. HR Investigator will work proactively to: • Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation • Independently manage assigned casework, bringing investigations to closure rapidly and definitively • Design, collect, and analyze multiple levels of employee and stakeholder feedbackAnalyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation • Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues • Partner to engage in continuous improvement initiatives • Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for all WW Ops employees • Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations • The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position. Basic Qualifications: - Bachelor's degree - Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation - Experience supporting hourly employee client group - Experience in a call center, distribution center, or manufacturing environment - 5-7 years human resource generalist experience or HR investigations specialist experience Preferred Qualifications: - Knowledge of employment law and HR policies and procedures - Experience influencing at all levels within an organization, particularly at the executive level - Experience in root cause analysis and troubleshooting or problem solving - Advanced degree, JD, or other specialized training in labor/employee relations Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $113,300/year in our lowest geographic market up to $187,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Sr. ER Investigator, North America Central Investigations at Amazon.com Services LLC. Skills: Employee Relations, HR Investigations, Labor Relations. Investigate highly sensitive HR and Employee Relations issues. Conduct complainant, witness and subject employee interviews", "postedDate" : "2026-06-13T11:03:21.139", "createdAt" : "2026-06-13T11:03:21.139", "lastUpdated" : "2026-06-15T04:02:44.504", "ingestTimestamp" : "2026-06-13T11:03:21.139", "mongoId" : "68e0a7e4ce260f92cbf8eb90", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3099238/apply", "salaryAnnualMin" : 113300, "salaryAnnualMax" : 187300, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Casework analysis", "Trend analysis", "Interpersonal skills", "Employee Relations", "HR Investigations", "Labor Relations", "Issue mitigation", "Policy revision", "Continuous improvement", "Employment law", "HR policies", "HR procedures", "Employee relations" ], "skillCount" : 14, "jobCategory" : "human-resources", "dataQualityScore" : 1.0, "_score" : 516.3673, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c6a8f74d8ee00a090c9f5", "title" : "Technician, Site Services", "company" : "ABACUS", "industry" : "Healthcare", "salary" : { "min" : 30.0, "max" : 35.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "certifications" : [ "Windows Server 70-410", "98-365", "Network +", "Server +" ], "timestamp" : "2026-06-15T06:18:37.406", "fingerprint" : "df49bda8aebb714f5071f27b5827b541e7adba6ef620669933e0c89f27c12a33", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://abacustechnology.com/about/careers/current-vacancies/?gh_jid=7688604003", "externalId" : "7688604003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Arverne", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.5934173,-73.7895462" } ], "locationText" : "Arverne, New York, United States", "experienceMinYears" : 3, "technicalSkills" : "Microsoft Windows Server, VMWare ESXi, Hyper-V, Active Directory, SQL, SharePoint, Exchange Servers, Backup Technologies, Internet, DNS, E-mail, VoIP, VMWare, Citrix, VPN, Terminal Services", "professionalSkills" : [ "Client relationship management", "Technical support", "Customer service" ], "hardSkillsList" : [ "Virus mediation", "Malware mediation", "Ransomware mediation", "Cable management", "Restore testing", "Security hardening", "Troubleshooting", "Debugging" ], "hardSkills" : [ { "name" : "Virus mediation", "level" : "intermediate" }, { "name" : "Malware mediation", "level" : "intermediate" }, { "name" : "Ransomware mediation", "level" : "intermediate" }, { "name" : "Cable management", "level" : "intermediate" }, { "name" : "Restore testing", "level" : "intermediate" }, { "name" : "Security hardening", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Debugging", "level" : "intermediate" } ], "majorSkills" : "Site services, IT Support, Virtual environments", "majorSkillsList" : [ "Site services", "IT Support", "Virtual environments" ], "coreResponsibilities" : "Deliver excellent customer experience, Resolve service tickets, Provide guidance for issues, Resolve aging issues, Resolve complex issues, Troubleshoot client emergencies, Escalate to senior resources, Assist clients with design, Assist clients with implementation, Assist clients with installation, Assist clients with configuration, Assist clients with usability, Work with vendor representatives, Install Microsoft Windows Server, Upgrade Microsoft Windows Server, Perform virus mediation, Perform malware mediation, Perform ransomware mediation, Provide server room cable management, Create documentation, Maintain documentation, Resolve backup issues, Perform restore testing, Install virtual environments, Configure virtual environments, Support virtual environments, Harden security posture, Communicate with client, Inform client of progress, Notify client of changes, Notify client of outages, Coordinate all activities, Assist with client training, Perform on-site support, Perform emergency repairs, Perform scheduled maintenance, Diagnose technical systems, Troubleshoot technical systems, Repair technical systems, Debug technical systems, Diagnose computer systems, Troubleshoot computer systems, Repair computer systems, Debug computer systems, Diagnose software, Troubleshoot software, Repair software, Debug software, Isolate problems, Fix problems, Perform cleanup, Label equipment, Update documentation, Report activities, Maintain inventories, Record time, Record travel expense, Record client logs, Alter shifts, Alter job requirements, Comply with safety requirements, Complete training, Follow guidance, Follow policies, Follow procedures, Follow field guidelines, Follow reporting requirements, Follow technical advisories, Approach safety proactively, Approach health proactively, Approach quality proactively, Participate in project planning, Participate in solution delivery, Mentor team members, Teach improved processes", "teamCollaboration" : "Mentoring team members; Teaching processes", "projectManagementSkills" : [ "Project planning" ], "domainKnowledge" : "Windows 2016 servers; Windows 2012 servers; Windows 2008 servers; Windows Server; Backup technologies; VMWare; Citrix; VPN; Terminal Services; VoIP; Voicemail; Analog hardware; Vendor specific hardware", "domainList" : [ "windows-2016-servers", "windows-2012-servers", "windows-2008-servers", "windows-server", "backup-technologies", "vmware", "citrix", "vpn", "terminal-services", "voip", "voicemail", "analog-hardware", "vendor-specific-hardware" ], "domainSpecificKnowledge" : [ "Windows 2016 servers", "Windows 2012 servers", "Windows 2008 servers", "Windows Server", "Backup technologies", "VMWare", "Citrix", "VPN", "Terminal Services", "VoIP", "Voicemail", "Analog hardware", "Vendor specific hardware" ], "communicationSkills" : "Client communication; Incident progress communication", "documentationSkills" : "Create documentation; Maintain documentation; Detailed documentation", "continuousLearning" : "Technical development; Professional development", "problemSolvingSkills" : "Problem solving; Troubleshooting; Debugging; Root cause analysis", "specialRequirements" : "Access to transportation, Valid driver's license, Own transportation", "qualificationsBasic" : "3+ years IT Support experience, Associates degree or equivalent experience", "qualificationsPreferred" : "Network + certification, Server + certification, Windows Server 70-410 certification, 98-365 certification, Local candidates preferred, MSP experience strongly desired", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Summary: This role is designated 100% onsite with a Abacus health care client in the Arverne, Queens, NY. The tech will also support several satellite locations, so access to a reliable source of personal transportation is required. In this role you will be an initial point of contact for resolving or triaging client requests and providing a world class client experience daily. You will leverage Abacus resources when appropriate to ensure that more complex client issues are resolved in a timely manner using our standard escalations process. You will be this client's hero!! If this opportunity excites you, we want to talk to you! Responsibilities (including, but not limited to): Deliver an excellent customer experience in all interactions Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software Work with vendor representatives to resolve software and hardware issues Install and/or upgrade Microsoft Windows Server Operating Systems Perform advanced virus, malware and ransomware mediation Provide professional quality server room cable management Responsible for creating and maintaining high quality, detailed documentation Resolve backup issues and perform restore testing Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments Work with client to harden security posture through policy and advanced technologies according to Abacus standards and processes Communicate with client as required: Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus Min a professional manner Perform on-site technical and customer service support, to include: Emergency/unscheduled repairs of clients’ on-site technical systems and equipment Performs scheduled maintenance and repairs of clients’ technical systems and equipment Network switch and server room cable management Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software Follow standard procedures to isolate and fix problems in malfunctioning equipment or software. Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories. Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements Participate in project planning, solution delivery, mentoring and teaching improved processes to team members Follow Abacus’s defined processes, policies, service delivery standards Must have a valid state driver’s license and provide own transportation to client sites. Preference will be given to local candidates that live near the client locations / in the communities they serve. All other duties assigned Qualifications and Education Requirements: Associates degree in technology related field OR equivalent combination of education and work experience A minimum of 3+ years of experience within IT Support, working in Microsoft Environments Preferred certifications: Network +, Server +, Windows Server 70-410, 98-365 or equivalent Complete other technical and professional development as outlined in development plan Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, SharePoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues Knowledge of VMWare, Citrix, VPN and Terminal Services Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software MSP specific experience strongly desired Excellent problem solving and client relationship skills Excellent verbal and written communication skills Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations. Alignment with Abacus’s core values of Act with Integrity, Work and Win Together, Keep Learning and Growing and Turn Disruption into Direction Abacus is an equal opportunity employer and complies with all Federal and State laws, regulations, executive orders, and mandates. To protect their employees and immunocompromised patients, our clients may have vaccination requirements for onsite roles (annual flu, Covid, or others). Salary DOE: $30-$35/hr", "summaryDescription" : "Technician, Site Services at ABACUS. Skills: Site services, IT Support, Virtual environments. Deliver excellent customer experience. Resolve service tickets", "postedDate" : "2026-06-13T20:50:30.671", "createdAt" : "2026-06-13T20:50:30.671", "lastUpdated" : "2026-06-15T06:18:37.406", "ingestTimestamp" : "2026-06-13T20:50:30.671", "mongoId" : "6a2c6a8f74d8ee00a090c9f5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 62400, "salaryAnnualMax" : 72800, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Virus mediation", "Malware mediation", "Ransomware mediation", "Cable management", "Restore testing", "Security hardening", "Troubleshooting", "Debugging", "Site services", "IT Support", "Virtual environments", "Client relationship management", "Technical support", "Customer service", "Project planning", "Windows 2016 servers", "Windows 2012 servers", "Windows 2008 servers", "Windows Server", "Backup technologies", "VMWare", "Citrix", "VPN", "Terminal Services", "VoIP", "Voicemail", "Analog hardware", "Vendor specific hardware", "Windows Server 70-410", "98-365", "Network +", "Server +" ], "skillCount" : 32, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 510.99506, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307488f292fd229c0075a1", "title" : "Talent Acquisition Partner - International Teams (hybrid)", "company" : "Docplanner Group", "industry" : "Docplanner", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-seniority Talent Acquisition Partner in Barcelona, Spain, adjusted for the Healthcare industry and company size." }, "location" : "Barcelona", "locations" : [ "Barcelona" ], "timestamp" : "2026-06-16T11:32:57.514", "fingerprint" : "255e90c75aae3190b9052592f7e54d068100b02baed511881f77e87afce10e8e", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/docplanner/4e45d95e-a982-4274-a26a-faaf2c2ae51a/application", "externalId" : "4e45d95e-a982-4274-a26a-faaf2c2ae51a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Barcelona", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "41.3825802,2.1770730" } ], "locationText" : "Barcelona, Spain", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Business partnership", "Market intelligence", "Talent trends", "Talent mapping", "Sourcing strategy", "Stakeholder alignment" ], "hardSkillsList" : [ "Recruitment process", "Assessment processes", "Candidate pipelines", "Talent networks" ], "softSkillsList" : [ "Judgment", "Diligence", "Prioritization", "Business orientation" ], "hardSkills" : [ { "name" : "Recruitment process", "level" : "intermediate" }, { "name" : "Assessment processes", "level" : "intermediate" }, { "name" : "Candidate pipelines", "level" : "intermediate" }, { "name" : "Talent networks", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Judgment" }, { "name" : "Diligence" }, { "name" : "Prioritization" }, { "name" : "Business orientation" } ], "majorSkills" : "Talent acquisition, End-to-end recruitment, Business partnership, Quality of hire", "majorSkillsList" : [ "Talent acquisition", "End-to-end recruitment", "Business partnership", "Quality of hire" ], "coreResponsibilities" : "Own hiring across 13 markets, Run searches from kickoff to close, Influence how we hire, Make smarter decisions through data, Own 5+ searches at a time, Lead full recruitment process, Partner with hiring managers, Define success profiles, Build pipelines, Run effective assessment processes, Close outstanding talent, Build processes that identify candidates, Think critically about assessment quality, Act as trusted advisor, Bring market intelligence, Bring compensation insights, Bring talent trends, Challenge assumptions, Help teams make better hiring decisions, Represent Docplanner authentically, Build lasting relationships, Maintain talent networks, Use data to identify bottlenecks, Improve conversion rates, Make better hiring decisions, Leverage AI tools, Increase recruiter effectiveness, Improve stakeholder experience, Create better outcomes for candidates, Share best practices, Scale what works across team", "teamCollaboration" : "Global Ops teams; Across functions; Hiring managers; HR teams; Leadership teams", "projectManagementSkills" : [ "Process improvement", "Sourcing projects", "Process efficiency", "Stakeholder management", "Employer branding", "Market intelligence", "Compensation insights", "AI adoption" ], "domainKnowledge" : "International hiring; Healthcare platform", "domainList" : [ "international-hiring", "healthcare-platform" ], "domainSpecificKnowledge" : [ "International hiring", "Healthcare platform" ], "toolProficiency" : [ "Ashby", "LinkedIn Recruiter", "Granola", "Google Workspace", "Slack", "Gemini", "Claude" ], "continuousLearning" : "Learn through experience; Learn through reflection; Learn through reading; Learn through discussions; Share learnings", "problemSolvingSkills" : "Identify bottlenecks; Improve conversion rates; Make better hiring decisions", "outcomesObjectives" : "Manage 5+ searches simultaneously; Close minimum 2 hires per month; Deliver 85%+ quality of hire; Build partnerships with hiring managers; Drive measurable improvements", "qualificationsBasic" : "Own 5+ searches at a time, Close a minimum of 2 hires per month, Deliver 85%+ quality of hire", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "COMPANY DESCRIPTION At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients. Learn more about our products here: pro.doctoralia.es http://pro.doctoralia.es Why join us? \uD83D\uDCCA Real impact – We help doctors help patients. Your work truly makes a difference. \uD83D\uDCC8 At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on. ✨ Shape the future, sustain growth – Make a difference now and build for long-term success. Your mission Own hiring across 13 markets (Europe & LATAM) and help us build teams that raise the bar. Joining our team, you're in an end-to-end Talent Acquisition Partner seat with a strong focus on quality, business partnership, and continuous improvement. You'll run searches from kickoff to close, influence how we hire, and help us make smarter decisions through data and AI. Teams we work with are the Global Ops teams and span across functions like Marketing, Sales, CS, Finance, RevOps, Legal and many more. (What we don't hire: Tech & Product and Local roles. :)) This role is hybrid based in Barcelona, Spain. Please note that applications close Monday, 29th June, 2026 - apply soon! :) WHAT YOU'LL OWN HIRING Own 5+ searches at a time (depending on complexity), leading the full recruitment process from intake to offer acceptance. You'll partner closely with hiring managers to define success profiles, build strong pipelines, run effective and fair assessment processes, and close outstanding talent. QUALITY OF HIRE We're not optimizing for speed alone. You'll build processes that identify candidates who can succeed today and grow with the business tomorrow. You think critically about assessment quality, candidate signals, and long-term hiring outcomes—not just filling seats. BUSINESS PARTNERSHIP Act as a trusted advisor to hiring managers, HR, and leadership teams. Bring market intelligence, compensation insights, and talent trends to the table. Challenge assumptions when needed and help teams make better hiring decisions. CANDIDATE EXPERIENCE & EMPLOYER BRAND Represent Docplanner authentically from the first conversation through onboarding. You know that exceptional candidates have options, and that every interaction shapes our reputation in the market. You'll build lasting relationships and maintain strong talent networks over time. DATA, AI & CONTINUOUS IMPROVEMENT Use data to identify bottlenecks, improve conversion rates, and make better hiring decisions. Leverage AI tools to increase recruiter effectiveness, improve stakeholder experience, and create better outcomes for candidates. Share best practices and help scale what works across the team. WHAT SUCCESS LOOKS LIKE - Manage 5+ searches simultaneously (depending on complexity) - Close a minimum of 2 hires per month - Deliver 85%+ quality of hire - Build strong partnerships with hiring managers across multiple functions and geographies - Drive measurable improvements beyond day-to-day recruiting through projects related to sourcing, process efficiency, stakeholder management, employer branding, market intelligence, compensation insights, or AI adoption WHO SUCCEEDS HERE OWNERSHIP You take full accountability for your searches, stakeholder relationships, and results. You don't wait for problems to solve themselves—you spot opportunities, take action, and continuously improve how we work. STRONG JUDGMENT & PATTERN RECOGNITION You've operated in high-growth environments where quality mattered. You can quickly identify what great talent looks like and separate signal from noise. DILIGENCE Talent Acquisition is part science, part art. You run disciplined processes, stay on top of details, communicate proactively, and rarely let things slip through the cracks. PRIORITIZATION & ATTENTION TO DETAIL You know that great recruiting often comes down to consistently doing the basics exceptionally well. You can balance multiple competing priorities while maintaining a high bar for execution. BUSINESS ORIENTATION You understand the reality hiring teams and candidates operate in. You focus on what matters most, challenge unnecessary complexity, and make thoughtful trade-offs when priorities compete. RESEARCH & STAKEHOLDER MANAGEMENT You know that outstanding recruiting starts with outstanding groundwork. Whether it's talent mapping, market research, sourcing strategy, or stakeholder alignment, you're comfortable doing the work that creates better outcomes later. OUR TECH STACK Ashby (ATS), LinkedIn Recruiter, Granola, Google Workspace, Slack, Gemini, Claude, and a growing set of AI-powered tools that help us hire better and move faster. OUR DOCPLANNER VALUES 1. Focus on results - We are restless in our drive for exceptional results. Simply being busy doesn’t guarantee reaching our metrics. Patients and doctors care for the value we deliver rather than the hours we put in. 2. Think like an owner - We leap into action, not instruction. We are hands-on, connected to details. Managers do not “watch work being done”. We take action, today. 3. Keep it simple, keep it lean - We accomplish more with less. There are no extra points for growing headcount, budget size or fixed expenses. Is it easier to juggle 3 or 7 balls? Exactly! 4. Be respectful and radically honest - At DP, we challenge each other and share opinions. We do that with respect to each other regardless of position, background or status. We take action to hold ourselves to the highest ethical standards towards our colleagues, customers and users. 5. Learn and be curious - We innovate and embrace change. We learn through direct experience, reflection, reading and discussions. We seek and share learnings with our colleagues. ", "summaryDescription" : "Talent Acquisition Partner - International Teams (hybrid) at Docplanner Group. Skills: Talent acquisition, End-to-end recruitment, Business partnership, Quality of hire. Own hiring across 13 markets. 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Sitting within the heart of thriving communities of game developers and publishers, we focus on quality and excellence, and our partners and players are always at the front of everything we do. Games are not just about gameplay. We believe in the importance of balancing every single aspect of a game that you, as a player will interact with; what you see, how you play and how it makes you feel. It couldn’t be a more exciting time to join us as we embark on a new unannounced project, pushing the boundaries of all aspects of the game to create a truly AAA experience. The Role This is a great opportunity for an Associate Environment Artist to join us. You'll work alongside experienced artists to craft the spaces, structures, and details that make our game worlds feel alive and believable. This is a great opportunity for someone early in their career who wants to grow within a collaborative, craft-focused studio environment. We’re looking for someone with experience working in a fast paced, AAA environment to join us. As our Associate Environment Artist, you will: - Design and create high quality environment assets and props - Collaborate with Senior Artists, Designers, and Tech Artists to work towards creative objectives - Contribute fresh ideas to the development of our workflows, processes and tools - Using Art Direction Briefs, Concept Imagery and Reference images, generate world art content and dress environments to create visually impressive worlds that players will have the best experience within - Be an active participant in team meetings, regularly flagging anything that could impact the pipeline or the player experience - Be a team player, show enthusiasm capable of working effectively across different disciplines and the levels of experience within the team Requirements What we’re looking to see on your CV and portfolio and when we speak with you: - A strong creative eye and a flair for creating immersive gameplay experiences through visually amazing environments, terrains and assets - A portfolio of 3D work that shows off your skills and passion for the craft, demonstrating your ability to take ideas from concept to completion. A mixture of personal and professional work is encouraged - Excellent communication and collaboration skills - we’re looking for someone who can work with different departments and take direction from their Leads - Sound knowledge of applications such as Maya, Blender, Photoshop, Substance Designer/Painter and Zbrush - Knowledge of what games are great right now, especially in terms of environment art, what ones you love to play and why Bonus points for: - Having previous work experience in games - Familiarity with Gaea or SpeedTree - Unreal Engine experience - Participation in Hackathons or Game Jams Some things to note before applying - We're not able to offer visa sponsorship or relocation assistance for this role, so you'll need to already be based in the UK with the right to work here. - This is an on-site role at our Guildford studio, with a minimum of 3 days per week in the office. - Start date: July - September 2026 - Application deadline: Wednesday 24th June 2026 at 12:00 BST. You will hear back on your application after this closing date. Benefits What you can expect from us: - Flexible hybrid working (we work 3 days per week on-site) - Holiday Accrual Scheme - International AAA game projects; - Access to cutting-edge hardware; - Discretionary bonus scheme - Private Healthcare Plan incl. Dental and Eye care - Pension Plan - Life Assurance - Employee Assistance Programme - Wellness Support - Regular Team Incentives and Social Events We’re on an important journey with our team mates, candidates and industry partners to tackle barriers to equality and promote diversity, inclusion and accessibility across the markets we work in. If you need any support during the interview process or any feedback on our processes, please let us know.", "summaryDescription" : "Associate Environment Artist. Skills: Environment art, 3D modeling, Texturing. Design environment assets. Create environment assets", "createdAt" : "2026-06-16T02:00:27.838", "lastUpdated" : "2026-06-16T11:00:41.455", "ingestTimestamp" : "2026-06-16T02:00:27.838", "mongoId" : "6a3085b0f292fd229c07ae98", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "3D modeling", "Texturing", "Environment design", "Environment art", "Asset creation", "Prop creation", "Environment dressing", "AAA game development", "Maya", "Blender", "Photoshop", "Substance Designer", "Substance Painter", "Zbrush", "Gaea", "SpeedTree", "Unreal Engine" ], "skillCount" : 17, "jobCategory" : "product", "jobSubcategory" : "design", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 495.26968, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a17309c58b93c861ed12f64", "title" : "Investigator - PDD Framingham", "company" : "Committee for Public Counsel Services", "industry" : "Legal", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Investigator role in Framingham, MA, adjusted for mid-seniority and the legal industry." }, "location" : "Massachusetts-Framingham", "locations" : [ "Massachusetts-Framingham", "Legal Services", "Committee for Pub Counsel Srvc, Full-time, Full-time" ], "timestamp" : "2026-06-16T01:27:42.188", "fingerprint" : "0e67e75d22029cdee787802e2dd78e6501ec99f4ae6e6e831930ef14bb33062a", "source" : "taleo", "language" : "en", "applyUrl" : "https://massanf.taleo.net/careersection/ex/jobdetail.ftl?job=1086494", "externalId" : "1086494", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Framingham", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.2773177,-71.4165905" } ], "locationText" : "Framingham, Massachusetts, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "********************ALL APPLICANTS MUST APPLY DIRECTLY THROUGH THE CPCS iCIMS WEBSITE. IF YOU APPLY THROUGH MASS CAREERS AND DO NOT COMPLETE THE CPCS iCIMS APPLICATION, YOU WILL NOT BE CONSIDERED FOR THIS POSITION. PLEASE USE THE FOLLOWING LINK TO APPLY (CUT AND PASTE INTO YOUR BROWSER IF THE EMBEDDED LINK DOES NOT WORK): https://careers-publiccounsel.icims.com/jobs/3100/investigator---pdd-framingham/job ******************** The Public Defender Division of Committee for Public Counsel Services, the Massachusetts public defender agency, is seeking an Investigator for the Framingham Office . Investigators conduct criminal defense investigations and aid in trial preparation for CPCS Trial Attorneys in District, and Superior Court cases in Middlesex County. Investigators are key members of the defense team who assist in developing defense strategies for indigent persons charged with criminal offenses by interviewing witnesses, documenting crime scenes, and later testifying in court. We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all. Our Values Courage • Accountability • Respect • Excellence DIVERSITY AND INCLUSION MISSION STATEMENT CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility of each member of the CPCS community. AGENCY OVERVIEW CPCS is the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, family regulation, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters. The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS staff to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics. OFFICE OVERVIEW The Public Defender Division Framingham Trial Office provides public defense services for Middlesex County. The PDD Framingham Trial Office is conveniently located in Framingham and is frequently referred to as Metro West, a subsection of Greater Boston. Home to sights of great interest such as the Callahan State Park, and the peaceful and serene Garden in the Woods, the city of Framingham, founded in the mid-1600’s, now enjoys a rich and diverse population, and is indeed, a growing and vibrant community. Please access the following link to discover more about the CPCS Public Defender Division Framingham Trial Office: http://www.publiccounsel.net/dir/framingham-dist-pd POSITION OVERVIEW Public Defender Investigators are key members of the defense team and are responsible for conducting criminal defense investigations and trial preparation for CPCS Trial Attorneys as well as assisting in developing defense strategy for indigent persons charged with criminal offenses in the District, and Superior courts in Middlesex County. Key responsibilities of Investigators are locating and interviewing persons, obtaining facts, inspecting records, writing reports, documenting crime scenes, searching databases and social media, summonsing witnesses to court, shepherding witnesses through the trial court process, and testifying in court. Investigators work under the direction of the Attorney-in-Charge, the Director of Investigations, and the Supervising Investigator and work collaboratively with other staff investigators, Attorneys-in-Charge, and CPCS Administration. RESPONSIBILITIES Locating and interviewing cooperative and, at times, uncooperative witnesses, alleged victims, and clients; Investigating crime scenes, commonly located in neighborhoods that have been designated as ‘high crime areas’ by local law enforcement agencies; Preparing and presenting oral and/or written reports based upon interviews and/or information obtained during the course of the investigation; Conducting surveillance; Measuring, diagramming, and photographing locations where crimes may have taken place and/or any location appropriate to the defense strategy; Utilizing computers for on-line access to the Registry of Motor Vehicles, public records, databases, social networking sites, and various online searches; Keeping accurate records of all phases of the investigation, and being accountable for all aspects of the investigation; Testifying in court as needed; Networking and maintaining personal contact with individuals in various agencies, including, but not limited to, police departments, courts, state agencies, private sector agencies, and others to facilitate access to information necessary to the defense of a case; Reviewing and analyzing police reports and witness statements; Maintaining open lines of communication with attorneys as to investigative updates and case strategy and meeting all deadlines associated with cases; Maintaining professional and productive relationships with attorneys; Evaluating individuals and factual situations to aid the attorney in preparing and presenting a defense to the criminal charges; Advising attorneys regarding changes and developments in investigative tools and techniques; Developing familiarity with Massachusetts criminal laws and rules of criminal procedure; Serving summonses on witnesses and document record keepers; Arranging timely appearance of witnesses at court by keeping them “on call” and when necessary providing transportation for clients and/or witnesses to court or other facilities; Preparing exhibits for trials and hearings; Ability to work independently and outside of normal business hours as needed; Participating in training programs for attorneys, as well as investigators; and, Other duties as assigned. MINIMUM ENTRANCE REQUIREMENTS Associate degree with coursework in criminal justice, forensics, law or related area of study; a minimum of three years of experience in criminal defense investigations or a related investigative field which primarily involves the interviewing of persons, obtaining facts, inspection of records and writing reports; or an equivalent combination of education, experience, and skills; Must possess a valid and active Massachusetts driver’s license and have full access to a dependable automobile; and, Access to home internet access sufficient to work remotely. A bachelor’s degree may be substituted for up to 2 years of investigatory experience. QUALIFICATIONS/SKILLS Experience with Microsoft Office, internet databases, online searches and databases, and camera and video equipment; Strong interpersonal skills and ability to communicate effectively, orally and in writing; Good analytical and time-management skills; Bilingual abilities preferred; and, Adjusting scheduled hours to work outside of regular business hours, e.g., on nights and weekends, is required with some regularity. Ability to be flexible due to unexpected and times sensitive issues requiring immediate attention is essential. The successful candidates will be subject to a background check including CORI and driving history reviews. EEO Statement The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang, at sdebow@publiccounsel.net ********************ALL APPLICANTS MUST APPLY DIRECTLY THROUGH THE CPCS iCIMS WEBSITE. IF YOU APPLY THROUGH MASS CAREERS AND DO NOT COMPLETE THE CPCS iCIMS APPLICATION, YOU WILL NOT BE CONSIDERED FOR THIS POSITION. PLEASE USE THE FOLLOWING LINK TO APPLY (CUT AND PASTE INTO YOUR BROWSER IF THE EMBEDDED LINK DOES NOT WORK): https://careers-publiccounsel.icims.com/jobs/3100/investigator---pdd-framingham/job ******************** Investigator - CJC", "summaryDescription" : "Investigator - PDD Framingham at Committee for Public Counsel Services", "createdAt" : "2026-06-14T20:49:19.816", "lastUpdated" : "2026-06-16T01:27:42.188", "ingestTimestamp" : "2026-06-14T20:49:19.816", "mongoId" : "6a17309c58b93c861ed12f64", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 494.66724, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2cafe274d8ee00a09d81d3", "title" : "Global Investigations Manager", "company" : "TRM Labs", "industry" : "GTM", "salary" : { "min" : 155000.0, "max" : 215000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Technology industry in Washington, United States, adjusted for seniority and company size." }, "location" : "Washington DC", "locations" : [ "Washington DC" ], "timestamp" : "2026-06-15T09:51:23.210", "fingerprint" : "437263f088add9e9a59687ff464e1309f0a0b70fb0ca9e8bd399bf4513cbbf7f", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/trm-labs/19815668-7376-43d6-b82e-d01f65288a0a/application", "externalId" : "19815668-7376-43d6-b82e-d01f65288a0a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Washington", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "38.8950982,-77.0363849" } ], "locationText" : "Washington, District of Columbia, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "AI", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Investigative work", "Complaint triage", "Case building", "Threat network construction", "Scam investigation" ], "hardSkills" : [ { "name" : "Investigative work", "level" : "intermediate" }, { "name" : "Complaint triage", "level" : "intermediate" }, { "name" : "Case building", "level" : "intermediate" }, { "name" : "Threat network construction", "level" : "intermediate" }, { "name" : "Scam investigation", "level" : "intermediate" } ], "majorSkills" : "People management, Investigative work, AI fluency, Legal process", "majorSkillsList" : [ "People management", "Investigative work", "AI fluency", "Legal process" ], "coreResponsibilities" : "Run the team, Manage investigators, Maintain work-product quality, Partner with engineering, Partner with legal, Partner with cross-functional teams, Convert priorities to workload, Escalate issues, Hire and develop staff, Source candidates, Run interview loops, Own onboarding, Write headcount cases, Defend talent density, Raise talent density, Be in the trenches", "teamCollaboration" : "Cross-functional teams; Engineering; Legal; Partners", "domainKnowledge" : "Pig butchering syndicates; Romance fraud networks; Investment scam operations; Cryptocurrency tracing; Financial crime investigations; Formal investigative process", "domainList" : [ "pig-butchering-syndicates", "romance-fraud-networks", "investment-scam-operations", "cryptocurrency-tracing", "financial-crime-investigations", "formal-investigative-process" ], "domainSpecificKnowledge" : [ "Pig butchering syndicates", "Romance fraud networks", "Investment scam operations", "Cryptocurrency tracing", "Financial crime investigations", "Formal investigative process" ], "documentationSkills" : "Investigative documentation", "specialRequirements" : "Periodic on-site collaboration, Periodic travel, Ability to obtain Public Trust clearance", "qualificationsBasic" : "12+ months people management, 3-8 direct reports, Documented underperformance management, Hired, developed, managed out, Supervised investigative work product, AI fluency, Legal-process fluency, US Citizenship required, Washington, D.C. / MD / VA based", "qualificationsPreferred" : "Cryptocurrency tracing experience, Financial-crime investigations experience, Legal-process drafting experience", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "BUILD A SAFER WORLD. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. The Scam Investigations team is TRM’s tip of the spear against pig butchering syndicates, romance fraud networks, and investment scam operations that steal billions from victims each year. The team operates an integrated workflow — from AI-supported complaint triage to time-sensitive investigation, escalation, and recovery support for victims. As Investigations Manager, you will lead the operational core of a high-volume scam-investigation workflow: managing investigators across triage and recovery support, maintaining work-product quality, and partnering closely with engineering, legal, and cross-functional teams. This is a player-coach role for someone who has done investigative work, can credibly review it, and can run the people-management cadence that allows a high-pressure team to sustain quality and throughput over time. The impact you will have: - Run the team. 1:1s, career-pathing, performance pulses, and growth feedback at TRM Manager standard. You convert priorities from department leadership into investigator workload, and escalate cleanly when something exceeds team-level scope. The reason your investigators stay and grow is you. - Hire and develop. Source actively alongside the recruiter, run thoughtful interview loops, and own end-to-end onboarding. When the team needs to grow — or when automation shifts the analyst-to-volume ratio — you write the headcount case. Talent density is yours to defend and raise. - Servant-leader by default. Every TRM manager is a doer. When the team needs you in the trenches, you’re there. What we’re looking for: - 12+ months of people management with 3–8 direct reports — documented continuous-feedback practice, real career-pathing conversations, and at least one documented underperformance management cycle. Has hired, developed, and (when needed) managed people out. - Operational / investigative experience — you have personally executed or supervised the kind of investigative work product this team produces (cryptocurrency tracing, financial-crime investigations, legal-process drafting). You are not currently a daily practitioner, but you are a credible QC layer on the team’s output. - AI fluency (required) — you use AI tools in your management workflow and you can articulate where AI accelerates your team’s output and where it doesn’t. AI fluency is evaluated during the interview process. - Legal-process fluency — working-level familiarity with subpoenas, warrants, preservation requests, and other formal investigative process. You do not need to be a lawyer; you need to understand how high-quality investigative documentation supports downstream action. - US Citizenship required - Washington, D.C. / MD / VA based (hybrid; periodic on-site collaboration and travel may be required) - Ability to obtain Public Trust clearance About the team: - Distributed, async-first via Slack and Notion, with structured syncs for alignment. Primary time-zone overlap: US Eastern / Central. - High autonomy, high standards, low bureaucracy — work directly with engineering, analysts, legal counterparts, and partners who depend on the team’s output. Team operating rhythms: - Weekly 1:1s with direct reports - Weekly team sync covering active work, throughput, and escalations - 6-week performance pulse cycle across the team - Quarterly career-pathing conversations and Areas of Responsibility audits - Surge availability expected during time-sensitive disruption windows LIFE AT TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly as we experiment and iterate - Work that often requires operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like AI FLUENCY AT TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. LEADERSHIP PRINCIPLES We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. JOIN OUR MISSION At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. PRIVACY POLICY AND ADDITIONAL INFORMATION By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy. We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog. RECRUITMENT AGENCIES TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. LEARN MORE: COMPANY VALUES https://www.trmlabs.com/culture | INTERVIEWING https://www.trmlabs.com/interviewing | FAQS https://www.trmlabs.com/faq", "summaryDescription" : "Global Investigations Manager at TRM Labs. Skills: People management, Investigative work, AI fluency, Legal process. Run the team. Manage investigators", "createdAt" : "2026-06-14T05:38:35.336", "lastUpdated" : "2026-06-15T09:51:23.210", "ingestTimestamp" : "2026-06-14T05:38:35.336", "mongoId" : "6a2cafe274d8ee00a09d81d3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 215000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Investigative work", "Complaint triage", "Case building", "Threat network construction", "Scam investigation", "People management", "AI fluency", "Legal process", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Pig butchering syndicates", "Romance fraud networks", "Investment scam operations", "Cryptocurrency tracing", "Financial crime investigations", "Formal investigative process" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 494.56976, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69d059fd2beec4dd3dbf3732", "title" : "Investigator, ISAU", "company" : "Office of the Inspector General", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Investigator in the Government industry in Boston, USA, adjusted for seniority and industry." }, "location" : "Massachusetts-Boston", "locations" : [ "Massachusetts-Boston", "Unclassified", "Office of the Inspector General, Full-time, Full-time" ], "timestamp" : "2026-06-15T22:51:55.098", "fingerprint" : "4e381c7af517a83906dfdec2a18a39a285adb437260a839947e0d050ea7aa4a6", "source" : "taleo", "language" : "en", "applyUrl" : "https://massanf.taleo.net/careersection/ex/jobdetail.ftl?job=1080995", "externalId" : "1080995", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3588336,-71.0578303" } ], "locationText" : "Boston, Massachusetts, United States", "remoteFriendly" : false, "rawDescription" : "About the Office of the Inspector General (OIG or Office)  The Massachusetts OIG is at the forefront of promoting effective government and the responsible use of public money and property. The OIG is an independent state agency charged with preventing and detecting fraud, waste, and abuse in the use of public funds and public property. The OIG has broad oversight of how state and local governments use federal, state and local funds and property. The Office is led by the Inspector General of the Commonwealth, who is appointed by the Governor, Attorney General and Auditor. M.G.L. c. 12A, § 2. The OIG is organized into three bureaus: Specialty & General Government, Legal & Compliance, and Operations, Training & Publications. The bureaus focus on specific agencies, issues, or functions. See Welcome to the Office of the Inspector General | Mass.gov for more information about the OIG. Further details may be found at Chapter 12A (malegislature.gov) . Specialty and General Government Bureau The Specialty & General Government Bureau is managed by the Deputy Inspector General. This bureau safeguards public assets through oversight of specific agencies (both statutory and OIG- created divisions), special government funding (like pandemic relief), and more broadly, procurement, state and local government. Internal Special Audit Unit The Internal Special Audit Unit (ISAU) monitors the quality, efficiency and integrity of the Massachusetts Department of Transportation's (MassDOT) and the Massachusetts Bay Transportation Authority (MBTA) operating and capital programs. The ISAU's oversight encompasses all MassDOT's divisions: the Highway Division, the Registry of Motor Vehicles, Rail and Transit, the Aeronautics Division, and the MBTA. By statute, the ISAU is mandated to examine and assess MassDOT’s and MBTA’s governance, risk-management practices and internal processes to ensure they are adequate and effective. As part of its mission, the ISAU conducts investigations and reviews to prevent and detect fraud, waste and abuse of transportation and transit dollars. To help protect transportation funds, the division collaborates with MassDOT and the MBTA to identify ways to lower costs, recover funds, and stop wasteful spending. The ISAU also works to prevent and detect fraud, waste and abuse in the expenditure of public funds on transportation related programs and projects by regional transit authorities and cities and towns. The ISAU operates two confidential hotlines - one for the public and one for MassDOT and MBTA employees to report suspected fraud, waste, or abuse in public transportation spending. Investigator, Internal Special Audit Unit: Position Overview The OIG is seeking candidates who are passionate about public service and who are dedicated to improving the way government delivers public services. The OIG is at the forefront of promoting effective government and responsible use of public money and property. The successful candidate will be an integral part of the collaborative ISAU team that identifies ways MassDOT, the MBTA, and regional and local government entities can operate effectively and prevent and detect fraud, waste, and abuse of transportation dollars. Investigators within the ISAU proactively develop plans to review and investigate transportation and transit operations and spending, as well as complaints received on the ISAU’s public-facing hotlines. The OIG expects that investigators perform reviews and investigations of transportation and transit operations and spending, carry out a range of review and investigative steps, including background research, evaluating hotline complaints, participating in interviews with external parties, documenting meetings, and performing analyses using various forms of evidence. Responsibilities include but are not limited to:    Develop plans to investigate fraud, waste and abuse in the expenditure of public funds or the use of public resources. Conduct prep work, plan for and attend meetings with MassDOT, MBTA, and other state employees related to transportation and transit topics and prepare detailed meeting summaries. Perform a range of investigative duties, such as background research, gathering and evaluating evidence, reviewing documents, and analyzing data and financial records. Document review and investigatory analyses and test work to provide a basis for findings, conclusions and recommendations. Assist with research and response related to the unit’s public-facing hotline for residents and employees of the Commonwealth. Draft facts, memos, investigative letters and reports that detail findings and recommendations. Work collaboratively with team of counsel and investigators, as well as other Office divisions, management and professional staff. Assist in review and investigative case planning. Create meeting agendas and questions for external meetings. Takes detailed meeting and interview notes, documents meeting summaries for supervisor review. Review and analyze data, documents and evidence from multiple sources, and develop conclusions. Draft administrative document requests and summonses. Draft sections of reports, letters and memorandums, and recommend corrective actions to improve MassDOT and MBTA processes and procedures. Support the day-to-day operations of ISAU's transportation fraud hotline by handling intake of complaints and referrals and communicating with the public. Provide administrative, grand jury and courtroom testimony when required. Perform additional duties as assigned. Key abilities, skills and experience:   Interest in government and public integrity. Ability to organize and work on multiple projects, both independently and collaboratively. Excellent research skills and attention to detail. Excellent verbal and written communication skills. Interpersonal skills and ability to interact effectively with a team with diverse expertise. Ability to remain flexible and show initiative when completing assignments. Preferred abilities, skills and experience include: Relevant prior experience or undergraduate coursework. Experience working on investigations. Knowledge of fraud schemes or methodologies. Knowledge of state government, notably MassDOT and the MBTA. Experience working in an office setting. Experience with transportation or transit-related projects. Bilingual abilities. Salary: $61,000-$70,000 Other Position Information : Full time/Exempt Hybrid Work Schedule:  The Office of the Inspector General offers a hybrid work schedule. Under this policy, employees may request one of the following weekly hybrid schedules: 1) four days telework and one day onsite; 2) three days telework and two days onsite; 3) two days telework and three days onsite; or 4) one day telework and four days onsite. The onsite location is at OIG’s Boston office and employees may work remotely the remainder of the time at a location approved by their supervisor, so long as they comply with the requirements of the Hybrid Work policy. Employees will be assigned to their onsite workspace based on their approved schedule. The approved telework location must be located within Massachusetts or within an approximately two-hour driving or train commute distance. OIG does not reimburse employees for travel to the office. In addition, the successful candidate may be required to work primarily on site in Boston during the initial training and orientation period and/or for certain positions a primarily onsite role may be necessary. Benefits:   We value our employees and offer benefits that support their lives and well-being, while promoting an environment focused on inclusion, flexibility, professional growth, trust and respect. The Office therefore is pleased to offer a comprehensive benefits package for its employees. The specific components and eligibility may vary based upon position, hours worked per week and other variables. Consequently, specific benefits for this position may be discussed as part of the interview and offer process.  The overall benefits available include paid vacation; sick and personal leave time; health, dental and vision insurance through the Commonwealth’s Group Insurance Commission; and optional pre-tax health savings account plans. To view the details of the various plans and the cost split between employer and employee, go to the Group Insurance Commission website .   Employees also participate in the Commonwealth’s state retirement plan, which may become a defined benefit plan for those who both vest and subsequently retire from state service. For more information, visit the Massachusetts State Retirement Board website .  In addition, the Office provides employees the opportunity to elect life insurance, long-term disability insurance, deferred compensation savings, tuition remission and pre-tax commuter account plans, along with other programs.     This position may be eligible for the federal Public Service Loan Forgiveness (PSLF) program administered by the federal government.      How to Apply Submit cover letter and resume via email by May 1, 2026 to:   Sarah Hoover, Director of Human Resources & Recruitment Office of the Inspector General  IGO-employment@mass.gov  Diversity and Inclusion Statement   Diversity Officer: Sarah Hoover The Office of the Inspector General is an Equal Opportunity Employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. The Office does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.   The Office promotes access, inclusion and diversity for all staff, believing that these qualities are foundational components of an outstanding working environment and in keeping with its mission. The Office actively seeks to increase the diversity of its workforce and is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.  Investigator, IGO", "summaryDescription" : "Investigator, ISAU at Office of the Inspector General", "createdAt" : "2026-06-14T19:16:15.623", "lastUpdated" : "2026-06-15T22:51:55.098", "ingestTimestamp" : "2026-06-14T19:16:15.623", "mongoId" : "69d059fd2beec4dd3dbf3732", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "_score" : 493.91006, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca61474d8ee00a09b945c", "title" : "Director, Real Estate, Physical Security, and Environments", "company" : "Unity Technologies", "industry" : "Real Estate", "salary" : { "min" : 199000.0, "max" : 249000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, NY, USA", "locations" : [ "New York", "NY", "USA" ], "timestamp" : "2026-06-15T03:47:12.095", "fingerprint" : "b541aac027bd36b5a2bfbf180ebfcc99478baa42d863ede8a7ea7ea75e55abf6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://unity.com/careers/positions/8001365?gh_jid=8001365", "externalId" : "8001365", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceLevel" : "Director", "technicalSkills" : "IWMS/CMMS, Access control, CCTV/VMS, Visitor management, HVAC, Electrical systems, Fire/life safety", "professionalSkills" : [ "Portfolio management", "Transactions", "Design and construction", "Facilities operations", "Physical security", "Risk management", "Sustainability", "Vendor governance", "Lease administration", "Scenario modeling", "Capital planning", "Occupancy planning", "Change management", "Security system commissioning", "Regulatory compliance" ], "hardSkillsList" : [ "Lease negotiation", "Portfolio strategy", "Workplace design", "Facilities management", "Physical security programs", "Occupancy planning", "Change management", "Building systems knowledge", "Security standards knowledge" ], "softSkillsList" : [ "Leadership", "Stakeholder management" ], "hardSkills" : [ { "name" : "Lease negotiation", "level" : "intermediate" }, { "name" : "Portfolio strategy", "level" : "intermediate" }, { "name" : "Workplace design", "level" : "intermediate" }, { "name" : "Facilities management", "level" : "intermediate" }, { "name" : "Physical security programs", "level" : "intermediate" }, { "name" : "Occupancy planning", "level" : "intermediate" }, { "name" : "Change management", "level" : "intermediate" }, { "name" : "Building systems knowledge", "level" : "intermediate" }, { "name" : "Security standards knowledge", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Stakeholder management" } ], "majorSkills" : "Real estate strategy, Physical security, Facilities management, Vendor governance", "majorSkillsList" : [ "Real estate strategy", "Physical security", "Facilities management", "Vendor governance" ], "coreResponsibilities" : "Develop real estate strategy, Develop security strategy, Align strategy business growth, Align strategy headcount plans, Align strategy hybrid work policies, Align strategy ESG objectives, Own portfolio planning, Own location strategy, Own scenario modeling, Create operating plans, Create capital plans, Track performance via KPIs, Track performance via dashboards, Ensure commercial terms, Ensure risk mitigation, Oversee lease administration, Oversee critical dates, Oversee compliance, Oversee rent reconciliation, Oversee expense reconciliation, Integrate CPTED, Integrate access control, Integrate camera coverage, Integrate visitor flows, Oversee project delivery, Manage budgets, Manage schedules, Manage quality, Manage security system commissioning, Govern architects, Govern GC/CM, Govern security engineers, Govern security integrators, Govern specialty consultants, Enforce safety compliance, Enforce regulatory compliance, Set security policies, Set security standards, Set site-specific procedures, Ensure security-by-design, Integrate identity access management, Integrate cybersecurity dependencies", "teamCollaboration" : "Partner with executive leaders; Partnership with IT", "projectManagementSkills" : [ "Capital projects" ], "domainKnowledge" : "Building systems; Physical security standards; NFPA; OSHA; ISO 27001; NIST; LEED/WELL/Fitwel", "domainList" : [ "building-systems", "physical-security-standards", "nfpa", "osha", "iso-27001", "nist", "leed-well-fitwel" ], "domainSpecificKnowledge" : [ "Building systems", "Physical security standards", "NFPA", "OSHA", "ISO 27001", "NIST", "LEED/WELL/Fitwel" ], "toolProficiency" : [ "IWMS/CMMS", "Access control systems", "CCTV/VMS", "Visitor management systems" ], "communicationSkills" : "Executive presentations; Technical writing; Board-level reporting; Investor communications", "continuousLearning" : "Training and development programs", "problemSolvingSkills" : "Risk mitigation; Scenario modeling; Root cause analysis", "specialRequirements" : "Up to 15% travel", "outcomesObjectives" : "Enable business growth; Optimize total cost of occupancy; Ensure resilient operations; Ensure compliant operations", "qualificationsBasic" : "10 years corporate real estate, 5 years leading multi-site portfolios, Integrated physical security responsibility, Proven track record transactions, Proven track record capital projects, Proven track record operations, Financial acumen, Expertise lease negotiation, Expertise portfolio strategy, Expertise workplace design, Expertise facilities management, Expertise physical security programs, Experience designing hybrid workplaces, Experience operating hybrid workplaces, Experience flexible location strategies, Experience hub-and-spoke strategies, Experience occupancy planning, Experience reservation systems, Experience change management, Experience implementing IWMS/CMMS, Experience implementing access control, Experience implementing CCTV/VMS, Experience implementing visitor management, Experience implementing workplace analytics, Knowledge building systems, Knowledge codes, Knowledge accessibility, Knowledge EHS, Knowledge physical security standards, Familiarity NFPA, Familiarity OSHA, Familiarity ISO 27001, Familiarity NIST, Familiarity LEED/WELL/Fitwel, Excellent leadership skills, Excellent stakeholder management skills, Excellent communication skills, Sufficient English knowledge", "qualificationsPreferred" : "Relocation support not available, Work visa sponsorship not available", "remoteFriendly" : false, "rawDescription" : "The opportunity Unity Technologies is seeking an experienced, strategic leader to build and lead our global Real Estate function. The Director will own end‑to‑end strategy and execution across portfolio management, transactions, design and construction, facilities operations, physical security and risk, sustainability, and vendor governance. This role will partner closely with executive leaders to enable business growth, optimize total cost of occupancy, and ensure resilient, compliant operations across all sites. What you'll be doing Strategy and Planning. Develop a multi‑year real estate and security strategy aligned to business growth, headcount plans, hybrid work policies, and ESG objectives. Own portfolio planning, location strategy, and scenario modeling (lease vs. own, consolidation, expansions, new markets). Create annual operating and capital plans for real estate, facilities, and security; track performance via KPIs and dashboards. Portfolio ensure strong commercial terms and risk mitigation. Oversee lease administration, critical dates, compliance, and rent/expense reconciliation. Design, Construction integrate Crime Prevention Through Environmental Design (CPTED), access control, camera coverage, and visitor flows into programming. Oversee project delivery for renovations, build-outs, and new offices; manage budgets,schedules, quality, and security system commissioning. Govern architects, GC/CM, security engineers/integrators, and specialty consultants; enforce safety and regulatory compliance. Physical Security set security policies, standards, and site-specific procedures. Ensure security-by-design in new sites and major projects; integrate with identity/access management and cybersecurity dependencies in partnership with IT. What we're looking for Minimum of ten (10) experience in corporate real estate, facilities, or related fields with five (5) years leading multi-site/global portfolios with integrated physical security responsibility. Proven track record in transactions, capital projects, and operations with strong financial acumen. Expertise in lease negotiation, portfolio strategy, workplace design, facilities management best practices, and physical security programs. Demonstrated experience designing and operating workplaces for hybrid/remote workforces, including flexible/hub-and-spoke location strategies, occupancy planning, reservation systems, and change management. Experience implementing IWMS/CMMS, access control, CCTV/VMS, visitor management, and workplace technologies; data-driven decision making. Knowledge of building systems (HVAC, electrical, fire/life safety), codes, accessibility, EHS, and physical security standards. Familiarity with frameworks and certifications (e.g., NFPA, OSHA, ISO 27001 physical/environmental controls, NIST guidance; LEED/WELL/Fitwel). Excellent leadership, stakeholder management, and communication skills. You might also have Reports to: SVP, Chief People Officer Location: New York, with periodic travel Travel: Up to ~15% Additional information Relocation support is not available for this position Work visa/immigration sponsorship is not available for this position Benefits At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance. Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status. While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program Life at Unity Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com. Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity. Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com. #DIR #LI-JB1 *Note: This range reflects the anticipated base salary for this position. Beyond base salary, this role may be eligible for equity awards and participation in our company incentive plans (such as annual discretionary bonuses or sales commissions). The final offer amount will depend on several factors, including geographic location and the candidate’s relevant experience, professional background, and skill set. Gross pay salary $199,000—$249,000 USD", "summaryDescription" : "Director, Real Estate, Physical Security, and Environments at Unity Technologies. Skills: Real estate strategy, Physical security, Facilities management, Vendor governance. Develop real estate strategy. Develop security strategy", "postedDate" : "2026-06-13T21:15:37.507", "createdAt" : "2026-06-13T21:15:37.507", "lastUpdated" : "2026-06-15T03:47:12.095", "ingestTimestamp" : "2026-06-13T21:15:37.507", "mongoId" : "6a2ca61474d8ee00a09b945c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 199000, "salaryAnnualMax" : 249000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Lease negotiation", "Portfolio strategy", "Workplace design", "Facilities management", "Physical security programs", "Occupancy planning", "Change management", "Building systems knowledge", "Security standards knowledge", "Leadership", "Stakeholder management", "Real estate strategy", "Physical security", "Vendor governance", "Portfolio management", "Transactions", "Design and construction", "Facilities operations", "Risk management", "Sustainability", "Lease administration", "Scenario modeling", "Capital planning", "Security system commissioning", "Regulatory compliance", "Capital projects", "Building systems", "Physical security standards", "NFPA", "OSHA", "ISO 27001", "NIST", "LEED/WELL/Fitwel", "IWMS/CMMS", "Access control systems", "CCTV/VMS", "Visitor management systems" ], "skillCount" : 37, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "_score" : 492.1752, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a210e8a74d8ee00a0af81d9", "title" : "Financial Investigations Accountant", "industry" : "FinTech", "location" : "[Singapore, [Singapore], null, null, null, SG]", "locations" : [ "[Singapore, [Singapore], null, null, null, SG]" ], "certifications" : [ "CFA", "CPA", "ACAMS" ], "timestamp" : "2026-06-16T12:01:22.008", "fingerprint" : "31eea4ee9bcaae4f633690ad78b12e70940e19d0939854ae67dccd1717aa1ce6", "source" : "google", "language" : "en", "externalId" : "131556995713901254", "industryFunction" : { }, "technicalSkills" : "SQL, Python, R, Scala, Spark, Dbt, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Dbt Cloud, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, GCP, Azure", "professionalSkills" : [ "Financial investigations", "Data analysis", "Reporting" ], "hardSkillsList" : [ "Statistical analysis", "Data modeling", "Forensic accounting" ], "hardSkills" : [ { "name" : "Statistical analysis", "level" : "intermediate" }, { "name" : "Data modeling", "level" : "intermediate" }, { "name" : "Forensic accounting", "level" : "intermediate" } ], "majorSkills" : "Financial investigations, Data analysis, SQL", "majorSkillsList" : [ "Financial investigations", "Data analysis", "SQL" ], "coreResponsibilities" : "Investigate financial discrepancies, Analyze financial data, Prepare detailed reports, Collaborate with legal teams, Ensure regulatory compliance, Develop data models, Automate data processes", "teamCollaboration" : "Cross-functional teams; Legal departments; Compliance officers", "domainKnowledge" : "Financial regulations; Anti-money laundering; Fraud detection", "domainList" : [ "financial-regulations", "anti-money-laundering", "fraud-detection" ], "domainSpecificKnowledge" : [ "Financial regulations", "Anti-money laundering", "Fraud detection" ], "toolProficiency" : [ "Tableau", "Power BI", "Looker" ], "communicationSkills" : "Report writing; Presentation skills", "documentationSkills" : "Technical documentation; Audit trails", "problemSolvingSkills" : "Root cause analysis; Analytical thinking", "outcomesObjectives" : "Identify and report financial fraud; Improve data accuracy; Enhance compliance procedures", "qualificationsBasic" : "5+ years experience, SQL proficiency, Bachelor's degree", "qualificationsPreferred" : "CFA or CPA required, 5 years financial modeling", "summaryDescription" : "Financial Investigations Accountant. Skills: Financial investigations, Data analysis, SQL. Investigate financial discrepancies. Analyze financial data", "postedDate" : "2026-06-16T01:52:20.501", "createdAt" : "2026-06-16T01:52:20.501", "lastUpdated" : "2026-06-16T12:01:22.008", "ingestTimestamp" : "2026-06-16T01:52:20.501", "mongoId" : "6a210e8a74d8ee00a0af81d9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "Statistical analysis", "Data modeling", "Forensic accounting", "Financial investigations", "Data analysis", "SQL", "Reporting", "Financial regulations", "Anti-money laundering", "Fraud detection", "CFA", "CPA", "ACAMS", "Tableau", "Power BI", "Looker" ], "skillCount" : 16, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.44444445, "_score" : 487.7109, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.0 }, { "id" : "6a305769f292fd229cf3977a", "title" : "Director, Environment & Permitting", "company" : "Blue Moon Metals", "industry" : "Manufacturing", "salary" : { "min" : 215000.0, "max" : 315000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Environment & Permitting in Apex, United States, adjusted for the mining industry and director-level seniority." }, "location" : "Apex", "locations" : [ "Apex", "California", "United States", "Remote", "Henderson", "Nevada", "United States" ], "timestamp" : "2026-06-16T08:55:21.783", "fingerprint" : "1ca3c06c143aa13376aa758690ba893d369c74dccc38c3db04d62a0bd8e62ff2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bluemoonmetals/jobs/4285700009", "externalId" : "4285700009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Apex", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.7325352,-78.8505516" } ], "locationText" : "Apex, North Carolina, United States", "experienceLevel" : "Director", "professionalSkills" : [ "Regulatory approvals", "Risk management", "Legal analysis", "Compliance oversight" ], "hardSkillsList" : [ "Environmental studies", "Impact assessments", "Technical reports" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Environmental studies", "level" : "intermediate" }, { "name" : "Impact assessments", "level" : "intermediate" }, { "name" : "Technical reports", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Environmental permitting, Regulatory compliance", "majorSkillsList" : [ "Environmental permitting", "Regulatory compliance" ], "coreResponsibilities" : "Translate implications into actionable guidance, Coordinate environmental baseline studies, Coordinate impact assessments, Coordinate technical reports, Coordinate supporting documentation, Manage relationships with regulatory agencies, Manage relationships with government authorities", "teamCollaboration" : "Project teams; Executive leadership; Regulatory agencies; Government authorities", "domainKnowledge" : "Environmental permitting; Regulatory requirements", "domainList" : [ "environmental-permitting", "regulatory-requirements" ], "domainSpecificKnowledge" : [ "Environmental permitting", "Regulatory requirements" ], "communicationSkills" : "Briefing C-suite; Briefing investors", "documentationSkills" : "Supporting documentation", "qualificationsBasic" : "Environmental compliance experience", "workSiteFlexibility" : "Onsite", "rawDescription" : "Reports to: President translate implications into actionable guidance for project teams and executive leadership. Coordinate environmental baseline studies, impact assessments, technical reports, and supporting documentation required for regulatory approvals. Manage relationships with regulatory agencies and government authorities Environmental Compliance comfortable briefing C-suite and investors.", "summaryDescription" : "Director, Environment & Permitting at Blue Moon Metals. Skills: Environmental permitting, Regulatory compliance. Translate implications into actionable guidance. Coordinate environmental baseline studies", "postedDate" : "2026-06-15T23:24:38.493", "createdAt" : "2026-06-15T23:24:38.493", "lastUpdated" : "2026-06-16T08:55:21.783", "ingestTimestamp" : "2026-06-15T23:24:38.493", "mongoId" : "6a305769f292fd229cf3977a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 215000, "salaryAnnualMax" : 315000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Environmental studies", "Impact assessments", "Technical reports", "Leadership", "Environmental permitting", "Regulatory compliance", "Regulatory approvals", "Risk management", "Legal analysis", "Compliance oversight", "Regulatory requirements" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "_score" : 485.1316, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Mining", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2cafe274d8ee00a09d81d2", "title" : "Global Investigator", "company" : "TRM Labs", "industry" : "GTM", "salary" : { "min" : 125000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Global Investigator in Washington, United States, adjusted for the technology industry and company size." }, "location" : "Washington DC", "locations" : [ "Washington DC", "United States" ], "certifications" : [ "Public Trust clearance" ], "timestamp" : "2026-06-15T12:53:00.333", "fingerprint" : "74f178a4605e50e4afd3469c108eb8454425fbccf499dd14a74fa90be29640bc", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/trm-labs/280107d6-7c1b-4482-bddd-6d3a3d41aa24/application", "externalId" : "280107d6-7c1b-4482-bddd-6d3a3d41aa24", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Washington", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "38.8950982,-77.0363849" } ], "locationText" : "Washington, District of Columbia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "AI", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Financial crime investigation", "Complaint triage", "Alert dispositioning", "Investigative judgment" ], "hardSkills" : [ { "name" : "Financial crime investigation", "level" : "intermediate" }, { "name" : "Complaint triage", "level" : "intermediate" }, { "name" : "Alert dispositioning", "level" : "intermediate" }, { "name" : "Investigative judgment", "level" : "intermediate" } ], "majorSkills" : "AI-supported investigation, Complaint review, Case dispositioning", "majorSkillsList" : [ "AI-supported investigation", "Complaint review", "Case dispositioning" ], "coreResponsibilities" : "Review crypto-scam complaints, Review related artifacts, Validate proposed dispositions, Override proposed dispositions, Route matters to downstream workflow, Hold disposition call on every case, Validate disposition to fire handoff, Clear daily queue, Override AI model, Catch model errors, Flag patterns across clusters, Surface model errors to engineering, React timely to fund movement, Support other teams on time sensitive issues, Continuously learn new issues in crypto", "teamCollaboration" : "Cross-functional coordination; Vendor/stakeholder management; Work with engineers; Work with analysts; Work with legal counterparts; Work with customers", "domainKnowledge" : "Financial crime; Pig butchering syndicates; Romance fraud networks; Investment scam operations; Crypto-scam; Complaint data literacy; Cryptolockchain literacy; On-chain analysis", "domainList" : [ "financial-crime", "pig-butchering-syndicates", "romance-fraud-networks", "investment-scam-operations", "crypto-scam", "complaint-data-literacy", "cryptolockchain-literacy", "on-chain-analysis" ], "domainSpecificKnowledge" : [ "Financial crime", "Pig butchering syndicates", "Romance fraud networks", "Investment scam operations", "Crypto-scam", "Complaint data literacy", "Cryptolockchain literacy", "On-chain analysis" ], "toolProficiency" : [ "AI tools" ], "communicationSkills" : "Written communication", "continuousLearning" : "Continuous learning", "problemSolvingSkills" : "Investigative judgment", "specialRequirements" : "NA-batch shift availability, US Citizenship", "outcomesObjectives" : "Turn AI leads into actionable outcomes; Clear the daily queue", "qualificationsBasic" : "3–5 years experience triaging financial-crime complaints, 3–5 years dispositioning alerts, AI fluency required, US Citizenship required, Ability to obtain Public Trust clearance", "qualificationsPreferred" : "Cryptolockchain literacy at a read-and-triage level", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "BUILD A SAFER WORLD. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. The Scam Investigations team is TRM’s tip of the spear against pig butchering syndicates, romance fraud networks, and investment scam operations that steal billions from victims each year. The team operates an integrated workflow — from AI-supported complaint triage to time-sensitive investigation, escalation, and recovery support for victims. As a Global Investigator, you are the human judgment layer that turns AI-supported leads into actionable investigative outcomes. You review crypto-scam complaints and related artifacts at scale, validate or override proposed dispositions, and route matters to the appropriate downstream workflow. The impact you will have here: - Hold the disposition call on every case in your queue. Your validated disposition fires the automated handoff downstream. Clearing the daily queue is the core operational rhythm of the role. - Be the human override on AI. When the model is wrong, you catch it. Your override pattern teaches engineering where the confidence schema and auto-cluster logic need to improve. - Flag patterns, not just cases. When the same model error shows up across multiple clusters, surface it. What we’re looking for: - 3–5 years of experience triaging financial-crime complaints or dispositioning alerts in a high-volume environment — for example, a bank or VASP financial intelligence unit, a cyber-fraud complaint or task-force program, a cryptocurrency exchange’s compliance or investigations team, or a comparable mission. You have personally decided how individual cases get routed and owned the quality of those calls. You can walk us through a specific override — what the system said, what you decided instead, and why — and articulate, without a checklist, the difference between a good lead and noise worth ignoring. - AI fluency (required) — AI tools are core to your workflow. You can show specific ways AI has changed how you triage, draft, and pivot. AI fluency is evaluated during the interview process. - Complaint-data literacy — you know what separates a useful complaint from a noisy one in a high-volume feed, and you can read victim narratives — including screenshots, forwarded chat logs, and ragged copy-paste — without losing the thread of what actually happened. - Crypto/blockchain literacy at a read-and-triage level — You can recognize crypto artifacts, interpret crypto-related complaints, and know when a case is ready for asset-recovery review. You do not need to be a tracing expert. We can teach on-chain tradecraft; we cannot teach investigative judgment. - Strong written communication — your override rationale and pattern-level feedback need to be useful to engineering, the Manager, and downstream investigators. - US Citizenship required - NA-batch shift availability (location: anywhere in the US; one of two seats based in the Washington, D.C. / MD / VA area, hybrid) - Ability to obtain Public Trust clearance About the team: - Distributed, async-first via Slack and Notion, with structured syncs for alignment. Primary time-zone overlap: US Eastern / Central. - High autonomy, high standards, low bureaucracy — work directly with engineers, analysts, legal counterparts, and customers who depend on the team’s output. Team operating rhythms: - Daily action-queue clear and async standups via Slack on active work - Weekly team sync with the Investigations Manager - Regular engineering feedback sessions — you bring the week’s override patterns - All output documented in Notion and TRM’s investigative tools Learn about TRM Speed in this position: - React timely to the movement of funds during an ongoing investigation. - Support other teams on time sensitive issues that might be unforeseen. - Continuously learn new issues in crypto. LIFE AT TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly as we experiment and iterate - Work that often requires operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like AI FLUENCY AT TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. LEADERSHIP PRINCIPLES We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. JOIN OUR MISSION At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. PRIVACY POLICY AND ADDITIONAL INFORMATION By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy. We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog. RECRUITMENT AGENCIES TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. LEARN MORE: COMPANY VALUES https://www.trmlabs.com/culture | INTERVIEWING https://www.trmlabs.com/interviewing | FAQS https://www.trmlabs.com/faq", "summaryDescription" : "Global Investigator at TRM Labs. Skills: AI-supported investigation, Complaint review, Case dispositioning. Review crypto-scam complaints. Review related artifacts", "createdAt" : "2026-06-13T23:19:36.431", "lastUpdated" : "2026-06-15T12:53:00.333", "ingestTimestamp" : "2026-06-13T23:19:36.431", "mongoId" : "6a2cafe274d8ee00a09d81d2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 125000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Financial crime investigation", "Complaint triage", "Alert dispositioning", "Investigative judgment", "AI-supported investigation", "Complaint review", "Case dispositioning", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Financial crime", "Pig butchering syndicates", "Romance fraud networks", "Investment scam operations", "Crypto-scam", "Complaint data literacy", "Cryptolockchain literacy", "On-chain analysis", "Public Trust clearance", "AI tools" ], "skillCount" : 24, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 479.65143, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cafe274d8ee00a09d81c5", "title" : "Global Investigator - EMEA", "company" : "TRM Labs", "industry" : "GTM", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Global Investigator in the Technology industry in the United Kingdom, adjusted for seniority and company size." }, "location" : "United Kingdom", "locations" : [ "United Kingdom" ], "timestamp" : "2026-06-15T07:07:54.135", "fingerprint" : "389fc9519bb709316dc5f7d6b36e5e5b32e127b08cede859b3bc2e2816017cb8", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/trm-labs/8554f8ec-d36a-4525-9a63-f899b2e89985/application", "externalId" : "8554f8ec-d36a-4525-9a63-f899b2e89985", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Risk management", "Legal analysis", "Compliance oversight" ], "hardSkillsList" : [ "Asset recovery", "Blockchain tracing", "VASP tracing", "Backtrace analysis" ], "softSkillsList" : [ "Adaptability", "Creative problem-solving" ], "hardSkills" : [ { "name" : "Asset recovery", "level" : "intermediate" }, { "name" : "Blockchain tracing", "level" : "intermediate" }, { "name" : "VASP tracing", "level" : "intermediate" }, { "name" : "Backtrace analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Creative problem-solving" } ], "majorSkills" : "Scam investigation, Blockchain analysis, Asset recovery", "majorSkillsList" : [ "Scam investigation", "Blockchain analysis", "Asset recovery" ], "coreResponsibilities" : "Validate blockchain leads, Conduct tracing, Assess regulated platforms, Produce investigative documentation, Support victim recovery outcomes, Validate blockchain signals, Escalate high-confidence matters, Trace victim funds, Run backtrace for frozen funds, Support asset-preservation workflows", "teamCollaboration" : "Follow-the-sun rotation; Distributed async-first; Structured syncs; Cross-functional teams", "domainKnowledge" : "Pig butchering syndicates; Romance fraud networks; Investment scam operations; Cryptocurrency investigations; Regulated platforms; Blockchain technology", "domainList" : [ "pig-butchering-syndicates", "romance-fraud-networks", "investment-scam-operations", "cryptocurrency-investigations", "regulated-platforms", "blockchain-technology" ], "domainSpecificKnowledge" : [ "Pig butchering syndicates", "Romance fraud networks", "Investment scam operations", "Cryptocurrency investigations", "Regulated platforms", "Blockchain technology" ], "toolProficiency" : [ "Slack", "Notion" ], "communicationSkills" : "Written communication", "documentationSkills" : "Investigative documentation", "problemSolvingSkills" : "Creative problem solving", "outcomesObjectives" : "Victim-centered recovery outcomes", "qualificationsBasic" : "3–5 years cryptocurrency investigations, 3–5 years asset-recovery experience, Regulated platforms behavior understanding, Blockchain / cryptocurrency tracing, Forward-then-backward trace, Exchange attribution, Co-mingling handling, Multi-hop VASP tracing, LIFO/FIFO backtrace for recovery, Investigative packages for legal, Investigative packages for compliance, Investigative packages for enforcement, AI fluency", "qualificationsPreferred" : "Creative tactical thinking", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "BUILD A SAFER WORLD. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. The Scam Investigations team leads TRM's response against pig butchering syndicates, romance fraud networks, and investment scam operations that steal billions from victims each year. The team operates an integrated workflow — from AI-supported complaint triage to time-sensitive investigation, escalation, and recovery support for victims. The team runs a follow-the-sun rotation with investigators across NA, EMEA, and APAC for around-the-clock coverage. Distributed, async-first via Slack and Notion, with structured syncs for alignment. High autonomy, high standards, low bureaucracy. As a Global Investigator (EMEA), you will work at the recovery-focused layer of scam investigation. You will validate high-priority blockchain leads, conduct forward and backward tracing, assess whether funds touch regulated platforms or other actionable endpoints, and produce clear investigative documentation that supports time-sensitive escalation and victim-centered recovery outcomes. The Impact You Will Have: - Validate time-sensitive blockchain signals and move high-confidence matters through the appropriate escalation workflow - Trace victim funds end-to-end — forward to the wallets that consolidate them, backward to the platforms they came from - Own the recovery side. After a freeze, run the backtrace that ties frozen funds to specific victims - Support time-sensitive asset-preservation workflows with regulated platforms and ecosystem partners What We're Looking For: - 3–5 years of cryptocurrency investigations or asset-recovery experience - You understand how regulated platforms behave under request - Blockchain / cryptocurrency tracing (required, gating) — forward-then-backward trace, exchange attribution, co-mingling handling, multi-hop VASP tracing, and LIFO/FIFO backtrace for recovery work. Non-negotiable. - Experience producing investigative packages that can support formal legal, compliance, or enforcement workflows - Creative tactical thinking - AI fluency (required) - Strong written communication LIFE AT TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly as we experiment and iterate - Work that often requires operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like AI FLUENCY AT TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. LEADERSHIP PRINCIPLES We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. JOIN OUR MISSION At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. PRIVACY POLICY AND ADDITIONAL INFORMATION By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy. We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog. RECRUITMENT AGENCIES TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. LEARN MORE: COMPANY VALUES https://www.trmlabs.com/culture | INTERVIEWING https://www.trmlabs.com/interviewing | FAQS https://www.trmlabs.com/faq", "summaryDescription" : "Global Investigator - EMEA at TRM Labs. Skills: Scam investigation, Blockchain analysis, Asset recovery. Validate blockchain leads. Conduct tracing", "createdAt" : "2026-06-14T21:04:37.851", "lastUpdated" : "2026-06-15T07:07:54.135", "ingestTimestamp" : "2026-06-14T21:04:37.851", "mongoId" : "6a2cafe274d8ee00a09d81c5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Asset recovery", "Blockchain tracing", "VASP tracing", "Backtrace analysis", "Adaptability", "Creative problem-solving", "Scam investigation", "Blockchain analysis", "Risk management", "Legal analysis", "Compliance oversight", "Pig butchering syndicates", "Romance fraud networks", "Investment scam operations", "Cryptocurrency investigations", "Regulated platforms", "Blockchain technology", "Slack", "Notion" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 472.1368, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306594f292fd229cfa97c1", "title" : "Lead, All-Source Investigations", "company" : "TRM Labs", "industry" : "R&D", "salary" : { "min" : 120000.0, "max" : 170000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Washington DC", "locations" : [ "Washington DC" ], "timestamp" : "2026-06-16T09:57:17.891", "fingerprint" : "2cb3065fde64b3c1397fd59f3df5874d8bb33f86d136059ee7982fcb232042a3", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/trm-labs/9a7e4e3d-e4c2-47ea-a57b-d7a449160d08/application", "externalId" : "9a7e4e3d-e4c2-47ea-a57b-d7a449160d08", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Washington", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8950982,-77.0363849" } ], "locationText" : "Washington, District of Columbia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 8, "experienceLevel" : "Lead", "technicalSkills" : "On-chain data, Off-chain data", "professionalSkills" : [ "Link analysis", "Pattern analysis" ], "hardSkillsList" : [ "All-source analysis", "Investigative analysis", "Targeting analysis" ], "hardSkills" : [ { "name" : "All-source analysis", "level" : "intermediate" }, { "name" : "Investigative analysis", "level" : "intermediate" }, { "name" : "Targeting analysis", "level" : "intermediate" } ], "majorSkills" : "All-source investigations, Scam disruption, Intelligence analysis", "majorSkillsList" : [ "All-source investigations", "Scam disruption", "Intelligence analysis" ], "coreResponsibilities" : "Lead targeting-driven investigative work, Take legal process to the ground, Follow the data, Deliver actionable intelligence, Operate intelligence flywheel daily, Fuse on-chain and off-chain data, Build operational pictures, Dismantle scam operations, Run legal process end-to-end, Convert returns into intelligence, Trace scam compounds geographically, Trace scam compounds operationally, Combine on-chain attribution, Combine off-chain telemetry, Combine OSINT, Combine commercially available data, Identify operators, Identify controllers, Identify movement patterns, Process returns at high volume, Feed victim data, Feed operator data, Pivot from single victim, Uncover operations, Multiply leads, Partner with Threat Intelligence Analyst, Partner with All-Source Lead, Translate disruption strategy, Create targeting packages, Influence federal investigations", "teamCollaboration" : "Partner with Threat Intelligence Analyst; Partner with All-Source Lead; Work with analysts; Work with engineers; Work with customers; Weekly team syncs; Daily async standups", "domainKnowledge" : "Pig butchering syndicates; Romance fraud networks; Investment scam operations; On-chain attribution; Off-chain telemetry; Blockchain Intelligence", "domainList" : [ "pig-butchering-syndicates", "romance-fraud-networks", "investment-scam-operations", "on-chain-attribution", "off-chain-telemetry", "blockchain-intelligence" ], "domainSpecificKnowledge" : [ "Pig butchering syndicates", "Romance fraud networks", "Investment scam operations", "On-chain attribution", "Off-chain telemetry", "Blockchain Intelligence" ], "toolProficiency" : [ "Slack", "Notion", "TRM investigative tools" ], "communicationSkills" : "Written communication; Memos; Attribution write-ups; Federal-style leads", "documentationSkills" : "Documented in Notion", "problemSolvingSkills" : "Creative tactical thinking; Link analysis; Pattern analysis", "specialRequirements" : "Periodic in-office collaboration, Periodic travel", "outcomesObjectives" : "Convert returns into targeting-ready intelligence; Build operational pictures that help dismantle scam operations", "qualificationsBasic" : "5-8+ years investigative experience, 5-8+ years targeting experience, Federal law enforcement experience, Intelligence Community experience, Drafted and worked US legal process, Operationalize data from legal process, Correlate disparate data sources, Generate defensible target packages, Write memos, Write attribution write-ups, Write federal-style leads, Use AI tools in workflow, Synthesize returns with AI, Draft outputs with AI, Accelerate analysis with AI, US Citizenship required, Active TS/SCI clearance required, Located in Washington, D.C./MD/VA area", "qualificationsPreferred" : "Crypto experience is a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "BUILD A SAFER WORLD. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. ABOUT THE ROLE The Scam Disruption team is TRM's tip of the spear against pig butchering syndicates, romance fraud networks, and investment scam operations that steal billions from victims each year. As an All-Source Intelligence Analyst, you’ll lead targeting-driven investigative work: taking legal process to the ground, following the data wherever it leads, and delivering actionable intelligence to law enforcement partners. You will operate the \"intelligence flywheel\" daily — fusing on-chain and off-chain data to build operational pictures that help dismantle scam operations. THE IMPACT YOU WILL HAVE - Run legal process end-to-end against scam infrastructure and convert returns into targeting-ready intelligence for TRM’s teams and law enforcement partners - Trace scam compounds geographically and operationally — combining on-chain attribution with off-chain telemetry, OSINT, and commercially available data to identify operators, controllers, and movement patterns - Work the intelligence flywheel operationally — processing returns at high volume and feeding victim and operator data into TRM's intelligence and product pipelines - Find the seams — pivot from a single victim into uncovering the operation and multiplying leads - Partner with the Threat Intelligence Analyst (Scams Expert) and the All-Source Lead to translate disruption strategy into targeting packages that influence federal investigations WHAT WE'RE LOOKING FOR - 5-8+ years of all-source investigative or targeting experience — federal law enforcement (former 1811s — e.g., FBI, HSI, IRS-CI, Secret Service), Intelligence Community all-source analysis, or mission-aligned private sector equivalent - Legal process expertise — you have personally drafted and worked returns from US legal process and know how to operationalize the data - Creative tactical thinking — demonstrated ability to pivot from a single point to a network view, identifying operators behind operations - Link and pattern analysis fluency — ability to correlate disparate data sources to generate defensible target packages - Strong written communication — skilled at writing memos, attribution write-ups, and federal-style leads that are actionable - AI fluency (required) — you use AI tools in your workflow, synthesizing returns, drafting outputs, and accelerating analysis, with examples of how AI has impacted your work - Crypto experience is a plus, not a requirement — we teach on-chain tradecraft; we cannot teach the targeter's instinct - US Citizenship required - Active TS/SCI clearance required - Must be located in the Washington, D.C./MD/VA area (periodic in-office collaboration and travel may be required) ABOUT THE TEAM - The Scam Disruption team operates within TRM’s Blockchain Intelligence organization, alongside threat intelligence analysts, on-chain investigators, and federal partners - All-Source Investigators are the operational core, converting strategy and tooling into prosecutable, actionable intelligence - Distributed team with an async-first approach via Slack and Notion, plus structured syncs for alignment - High autonomy, high standards, low bureaucracy — work directly with analysts, engineers, and customers who depend on your output TEAM OPERATING RHYTHMS - Weekly team syncs to align targeting priorities and review disruption opportunities - Daily async standups via Slack on active work, returns, and target packages in flight - Primary time zone overlap: US Eastern / Central - All output documented in Notion and TRM’s investigative tools - Surge availability expected during time-sensitive disruption windows JOIN OUR MISSION We seek people whose work matters, who build with speed and rigor, and who take pride in protecting others through their craft. If you’re excited by TRM’s mission but don’t check every box, apply anyway. Build to protect civilization. Let’s do it together. LIFE AT TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly as we experiment and iterate - Work that often requires operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like AI FLUENCY AT TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. LEADERSHIP PRINCIPLES We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. JOIN OUR MISSION At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. PRIVACY POLICY AND ADDITIONAL INFORMATION By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy. We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog. RECRUITMENT AGENCIES TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. LEARN MORE: COMPANY VALUES https://www.trmlabs.com/culture | INTERVIEWING https://www.trmlabs.com/interviewing | FAQS https://www.trmlabs.com/faq", "summaryDescription" : "Lead, All-Source Investigations at TRM Labs. Skills: All-source investigations, Scam disruption, Intelligence analysis. Lead targeting-driven investigative work. 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Stakeholder teams; Fraud/abuse teams", "domainKnowledge" : "Related accounts identification; Fraud patterns; Abuse patterns; Identity verification", "domainList" : [ "related-accounts-identification", "fraud-patterns", "abuse-patterns", "identity-verification" ], "domainSpecificKnowledge" : [ "Related accounts identification", "Fraud patterns", "Abuse patterns", "Identity verification" ], "toolProficiency" : [ "Excel", "SQL" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Document new methods", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Work towards zero fraud; Minimize risk related losses; Err towards customer experience", "qualificationsBasic" : "Undergraduate degree", "qualificationsPreferred" : "Experience in data analysis, Experience in reporting", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "This role conducts risk reviews on carriers with investigatory resources and tools to validate identity. Has responsibility for taking appropriate actions on or accounts to protect Amazon from risk of account Related Account Detection and to prevent /mitigate fraud. The role works towards zero fraud and identify bad actors in the system. The team seeks the best possible trade-off between customer experience and risk related losses, and when they have to make difficult choices, they will err towards the customer experience. Key job responsibilities - Understanding of related accounts identification - Provide data analysis & conduct investigations - Pull data from numerous databases (using Excel, SQL and/or other database) and to perform ad hoc reporting and analysis as needed - Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends - Identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations - Understand the business impact of the trends and make decisions that make sense based on available data - Knowledge to systematically escalate problems or variance in the information and data to the relevant owners and teams - Work within various time constraints to meet critical business needs, while measuring and identifying activities performed - Written and verbal communication experience, as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum - Participate in ad-hoc projects and assignments as necessary - Partner with cross functional teams across Amazon for collaboration on fraud risks and investigations - Apply risk management best practices to mitigate issues, identify operational inefficiencies and improve processes A day in the life - Define SOPs, document new methods of abuse/frauds, and partner with stakeholder teams to drive gaps to closure - Constantly monitor metrics to identify deviations, and spot emerging frauds/ MOs that are adopted by bad actors - Drive program/ process goals independently with minimal to no intervention from leadership - Partner with multiple fraud/abuse teams to learn and implement industry wide best practices and other identity verification mechanisms Basic Qualifications: - Undergraduate degree Preferred Qualifications: - Experience in data analysis and reporting Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Investigation Specialist II, Ops Trust Team at ADCI. Skills: Fraud mitigation, Risk assessment, Data investigation. Conduct risk reviews. 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Expose corruption", "createdAt" : "2026-06-14T18:42:24.041", "lastUpdated" : "2026-06-16T00:27:12.005", "ingestTimestamp" : "2026-06-14T18:42:24.041", "mongoId" : "6a2d131874d8ee00a0ae5ff8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 140000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Government oversight" ], "skillCount" : 1, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 463.95596, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.9 }, { "id" : "6a2cafe274d8ee00a09d81cb", "title" : "Global Investigator - APAC", "company" : "TRM Labs", "industry" : "GTM", "location" : "APAC", "locations" : [ "APAC", "Thailand" ], "timestamp" : "2026-06-15T14:15:58.690", "fingerprint" : "7cf44b2f71bb5b4bc7e41904c64cb58ddec9c1fdc4d38e0c4a4327f94a221fa6", "source" : "ashby", "applyUrl" : "https://jobs.ashbyhq.com/trm-labs/2e45c7a8-c7da-4b55-bfca-6e2a603fb726/application", "externalId" : "2e45c7a8-c7da-4b55-bfca-6e2a603fb726", "industryFunction" : { }, "structuredLocations" : [ { "continent" : "as", "workMode" : "onsite" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Junior", "technicalSkills" : "blockchain, cryptocurrency", "professionalSkills" : [ "cryptocurrency investigations or asset-recovery experience — law enforcement crypto units, blockchain analytics firms, exchange compliance investigations, or equivalent. You understand how regulated platforms behave under request, including the difference between voluntary cooperation and formal process, and you treat getting money back to victims as part of your job rather than a downstream handoff." ], "hardSkillsList" : [ "blockchain / cryptocurrency tracing", "AI fluency" ], "softSkillsList" : [ "adaptability, collaboration, creative problem-solving, ownership, candor, humility" ], "hardSkills" : [ { "name" : "blockchain / cryptocurrency tracing", "level" : "intermediate" }, { "name" : "AI fluency", "level" : "intermediate" } ], "softSkills" : [ { "name" : "adaptability, collaboration, creative problem-solving, ownership, candor, humility" } ], "majorSkills" : "blockchain tracing, asset recovery, investigative documentation, AI fluency", "majorSkillsList" : [ "blockchain tracing, asset recovery, investigative documentation, AI fluency" ], "coreResponsibilities" : "Validate high-priority blockchain leads, conduct forward and backward tracing, assess whether funds touch regulated platforms or other actionable endpoints, and produce clear investigative documentation that supports time-sensitive escalation and victim-centered recovery outcomes.", "teamCollaboration" : "High autonomy, high standards, low bureaucracy — work directly with engineering, analysts, legal counterparts, and partners who depend on the team’s output.", "toolProficiency" : [ "Slack, Notion" ], "communicationSkills" : "frequent, high-touch communication", "documentationSkills" : "investigative documentation; produce clear investigative documentation", "continuousLearning" : "Continuously learn new issues in crypto.", "innovationCreativity" : "Creative problem solving and out-of-the-box thinking.", "problemSolvingSkills" : "creative tactical thinking; assess whether funds touch regulated platforms; figure out the first move", "specialRequirements" : "Follow-the-sun rotation — the team runs investigators across NA, EMEA, and APAC for around-the-clock coverage. Distributed, async-first via Slack and Notion, with structured syncs for alignment. Surge availability expected during time-sensitive disruption windows.", "outcomesObjectives" : "Victim recovery is the goal.", "qualificationsBasic" : "3–5 years of cryptocurrency investigations or asset-recovery experience. Experience producing investigative packages that can support formal legal, compliance, or enforcement workflows. Creative tactical thinking — demonstrated ability to pivot from a single point to a network view, identifying operators behind operations.", "remoteFriendly" : true, "rawDescription" : "BUILD A SAFER WORLD. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. The Scam Investigations team is TRM’s tip of the spear against pig butchering syndicates, romance fraud networks, and investment scam operations that steal billions from victims each year. The team operates an integrated workflow — from AI-supported complaint triage to time-sensitive investigation, escalation, and recovery support for victims. As a Global Investigator, you will work at the recovery-focused layer of scam investigation. You will validate high-priority blockchain leads, conduct forward and backward tracing, assess whether funds touch regulated platforms or other actionable endpoints, and produce clear investigative documentation that supports time-sensitive escalation and victim-centered recovery outcomes. The impact you will have here: - Validate time-sensitive blockchain signals and move high-confidence matters through the appropriate escalation workflow. Speed and accuracy both matter. - Trace victim funds end-to-end — forward to the wallets that consolidate them, backward to the platforms they came from. Your work feeds directly into the legal packages that recover them. - Own the recovery side. After a freeze, run the backtrace that ties frozen funds to specific victims and produce the documentation that drives restitution. The freeze is the start. Victim recovery is the goal. - Support time-sensitive asset-preservation workflows with regulated platforms and ecosystem partners. What we’re looking for: - 3–5 years of cryptocurrency investigations or asset-recovery experience — law enforcement crypto units, blockchain analytics firms, exchange compliance investigations, or equivalent. You understand how regulated platforms behave under request, including the difference between voluntary cooperation and formal process, and you treat getting money back to victims as part of your job rather than a downstream handoff. - You don’t need a checklist to start. Handed something you’ve never seen, you figure out the first move and take it. When the playbook stops, you keep going. - You think in outcomes, not lanes. If “that’s not what I was hired for” is a sentence you reach for, this isn’t the seat. - Experience producing investigative packages that can support formal legal, compliance, or enforcement workflows. - Creative tactical thinking — demonstrated ability to pivot from a single point to a network view, identifying operators behind operations. - Blockchain / cryptocurrency tracing (required, gating) — forward-then-backward trace, exchange attribution, co-mingling handling, multi-hop VASP tracing, and LIFO/FIFO backtrace for recovery work. Non-negotiable. - AI fluency (required) — you use AI tools in your workflow to synthesize returns, draft outputs, and accelerate analysis, with examples of how AI has impacted your work. About the team: - Follow-the-sun rotation — the team runs investigators across NA, EMEA, and APAC for around-the-clock coverage. - Distributed, async-first via Slack and Notion, with structured syncs for alignment. - High autonomy, high standards, low bureaucracy — work directly with engineering, analysts, legal counterparts, and partners who depend on the team’s output. Team operating rhythms: - Daily monitoring shift - Daily shift handoff call - Weekly team syncs - All output documented in Notion and TRM’s investigative tools - Surge availability expected during time-sensitive disruption windows Learn about TRM Speed in this position: - React timely to the movement of funds during an ongoing investigation. - Support other teams on time sensitive issues that might be unforeseen. - Continuously learn new issues in crypto. LIFE AT TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly as we experiment and iterate - Work that often requires operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like AI FLUENCY AT TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. LEADERSHIP PRINCIPLES We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. JOIN OUR MISSION At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. PRIVACY POLICY AND ADDITIONAL INFORMATION By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy. We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog. RECRUITMENT AGENCIES TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. LEARN MORE: COMPANY VALUES https://www.trmlabs.com/culture | INTERVIEWING https://www.trmlabs.com/interviewing | FAQS https://www.trmlabs.com/faq", "summaryDescription" : "Global Investigator - APAC at TRM Labs. Skills: blockchain tracing, asset recovery, investigative documentation, AI fluency. Validate high-priority blockchain leads, conduct forward and backward tracing, assess whether funds touch regulated platforms or other actionable endpoints, and produce clear investigative documentation that supports time-sensitive escalation and victim-centered recovery outcomes.", "createdAt" : "2026-06-14T21:41:54.449", "lastUpdated" : "2026-06-15T14:15:58.690", "ingestTimestamp" : "2026-06-14T21:41:54.449", "mongoId" : "6a2cafe274d8ee00a09d81cb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "blockchain / cryptocurrency tracing", "AI fluency", "adaptability, collaboration, creative problem-solving, ownership, candor, humility", "blockchain tracing, asset recovery, investigative documentation, AI fluency", "cryptocurrency investigations or asset-recovery experience — law enforcement crypto units, blockchain analytics firms, exchange compliance investigations, or equivalent. You understand how regulated platforms behave under request, including the difference between voluntary cooperation and formal process, and you treat getting money back to victims as part of your job rather than a downstream handoff.", "Slack, Notion" ], "skillCount" : 6, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 462.0978, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a837774d8ee00a06761b7", "title" : "Associate, Corporate Issues", "company" : "Weber Shandwick", "salary" : { "min" : 52000.0, "max" : 60000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-14T09:50:18.057", "fingerprint" : "3d59f3c2686a5c6d9feca374421f2322db8638f2b4229aee44b83a65200a3a8a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.webershandwick.com/work-at-weber/careers/?gh_jid=8529884002", "externalId" : "8529884002", "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "Brandwatch, Sysomos, Cision, Muckrack, TV Eyes, Critical Mention, Lexis-Nexis", "professionalSkills" : [ "Issues management", "Public affairs", "Crisis communications", "Strategic recommendations", "Client service" ], "hardSkillsList" : [ "Writing skills", "Analytical fluency", "Social analytics", "Research skills", "Executive summaries", "Actionable recommendations" ], "softSkillsList" : [ "Analytical mind", "Curiosity" ], "hardSkills" : [ { "name" : "Writing skills", "level" : "intermediate" }, { "name" : "Analytical fluency", "level" : "intermediate" }, { "name" : "Social analytics", "level" : "intermediate" }, { "name" : "Research skills", "level" : "intermediate" }, { "name" : "Executive summaries", "level" : "intermediate" }, { "name" : "Actionable recommendations", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical mind" }, { "name" : "Curiosity" } ], "majorSkills" : "Crisis communications, Issues management, Public affairs, Social analytics", "majorSkillsList" : [ "Crisis communications", "Issues management", "Public affairs", "Social analytics" ], "coreResponsibilities" : "Support corporate issues situations, Support crisis communications situations, Develop press releases, Develop crisis plans, Develop media strategies, Develop reactive media statements, Develop talking points, Develop FAQs, Develop memos, Develop crisis simulations, Monitor client issues, Triage client issues, Conduct pressing research, Prepare executive summaries, Prepare analyses, Distill complex information, Propose strategic recommendations, Propose actionable recommendations, Provide input on projects, Prepare for client meetings, Take part in client meetings, Capture notes, Capture agenda action items, Capture call recaps, Update trackers, Update timelines, Update status documents, Produce high quality work, Update manager on progress, Build own knowledge, Contribute to team culture, Display supportive behaviors, Participate in on-duty schedule, Handle critical client reports, Handle ad-hoc research, Support emergent crises", "teamCollaboration" : "Multi-office client teams; Inclusive team culture; Senior leadership; Associate-level staff", "projectManagementSkills" : [ "Scope work", "Manage vendors", "Track budget", "Prioritize multiple tasks", "Manage deadlines", "Take ownership", "Manage projects", "See projects through" ], "domainKnowledge" : "Corporate financials; Cybersecurity issues; Product safety issues; Product recalls; Natural disaster response; Executive leadership changes; IPOs; Fake news", "domainList" : [ "corporate-financials", "cybersecurity-issues", "product-safety-issues", "product-recalls", "natural-disaster-response", "executive-leadership-changes", "ipos", "fake-news" ], "domainSpecificKnowledge" : [ "Corporate financials", "Cybersecurity issues", "Product safety issues", "Product recalls", "Natural disaster response", "Executive leadership changes", "IPOs", "Fake news" ], "toolProficiency" : [ "Microsoft Suite", "Brandwatch", "Sysomos", "Cision", "Muckrack", "TV Eyes", "Critical Mention", "Lexis-Nexis" ], "communicationSkills" : "Oral communication; Written communication; Client meetings", "documentationSkills" : "Writing skills", "continuousLearning" : "Actively builds own knowledge", "problemSolvingSkills" : "Analytical mind; Problem solver; Resourceful", "specialRequirements" : "On-Duty rotational schedule, Evening hours, Weekend hours", "qualificationsBasic" : "1-2 years professional experience, BA or BS degree, Knowledge of basic PR skills, Knowledge of client service, Fluent in Microsoft Suite, Proficiency in research platforms, Proficiency in media platforms, Proficiency in social monitoring platforms", "qualificationsPreferred" : "Experience in issues management", "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations. Associate, Crisis Communications The Weber Shandwick New York office is seeking an Associate in New York to join its Global Crisis and Issues Practice. The Global Crisis and Issues team, part of the Weber Advisory group, helps leading organizations across the world both manage breaking negative issues and events affecting reputation and develop the internal culture and infrastructure needed to predict, prepare, and navigate them effectively. From conspiracy theories, environmental incidents and multinational bankruptcies to executive controversies and sweeping product recalls to high-profile litigation and fake news, we live at the front lines of media, culture, and conversation. Whether it is a program affecting internal stakeholders or an external effort to protect or defend an organization’s reputation, we work together with colleagues from around the country and globe daily, supplying crisis counsel to clients across industries and sectors, making deep curiosity a requisite for this position.   Candidate Qualities   As an Associate, you will have the unique opportunity to help drive communications around these challenging and exciting projects. You will be a day-to-day leader among the team’s Associate-level staff, working directly with senior leadership to help drive research, develop materials, staff projects, scope work, manage vendors, track budget and balance multiple shifting priorities in real-time. The ideal candidate will have excellent writing skills and the ability to perform in a fast-paced, deadline-oriented environment. You will be intimately familiar with current events and news trends and be able to translate that knowledge into actionable insights for clients. This extends to social and digital communications: you must have true analytical fluency in this area. A strong academic record is necessary, and experience in issues management is a bonus – but candidates of all backgrounds are encouraged to apply.  Our Team Our team is a group of smart, analytical and hardworking people who care deeply about helping lead our clients through a crisis to make a positive impact on society. We are on the front lines of some of the biggest, most complex issues – and the nature of our work requires an ability and eagerness to juggle multiple responsibilities and work on multi-office client teams. You will have the opportunity to play a leading role in driving both ongoing client engagements and discrete projects.  What You Will Be Doing    Serves as key team member to support a range of complex, high-profile corporate issues /crisis communications situations (i.e., cybersecurity issues, product safety issues and recalls, natural disaster response, executive leadership changes, IPOs etc.)   Supports development of press releases, crisis plans, media strategies, reactive media statements, talking points, FAQs, memos, crisis simulations and other deliverables as needed;  Supports monitoring and triaging of client issues   Conducts pressing research on a wide range of issues, review and prepare executive summaries and/or analyses detailing clear and concise findings, distill complex and substantial amounts of information into concise summaries and insights; begin to propose strategic and actionable recommendations  Provides input during development of projects based on insights and knowledge of client preferences  Prepares for and takes part in client meetings, including accurately capturing notes, agenda action items, call recaps, updating trackers, timelines and status documents Serves as role model to team members, producing high quality work and continually updating manager on activity progress Actively builds own knowledge, contributes to inclusive team culture and consistently displays behaviors that support integration Participates in our A-Team's On-Duty rotational schedule covering evening and weekend hours, to handle critical client reports, ad-hoc research, and support emergent crises.   What We Are Looking For   Strong writing skills and meticulous attention to detail  Strong understanding of social analytics  Full analytical fluency in all social/digital platforms  Crisis communications, issues management, and/or public affairs experience  Sharp curiosity and an analytical mind   Ability to provide strategic and actionable recommendations based on research Highly effective oral and written communication skills  Familiarity with corporate financials Ability to prioritize multiple tasks and manage deadlines in a consistent manner Resourceful, effective problem solver Comfortable asking for help from and providing direction to team members Ability to take ownership, manage and see projects through from start to finish  Proactive self-starter and a quick learner Strong work ethic  Basic Qualifications  1-2 years of professional experience: in an agency/strategic consulting firm, political campaign or organization, law or similar setting  BA or BS, preferably in Political Science, history, journalism, International Relations or similar fields -Knowledge of basic PR skills and client service   Fluent in Microsoft Suite (e.g., Word, PowerPoint, Excel) and proficiency in research, media and social monitoring platforms (e.g., Brandwatch, Sysomos, Cision, Muckrack, TV Eyes, Critical Mention, Lexis-Nexis)  Salary range: $52,000 USD – $60,000 USD Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications. Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status. #LI-PV1 We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.", "summaryDescription" : "Associate, Corporate Issues at Weber Shandwick. Skills: Crisis communications, Issues management, Public affairs, Social analytics. Support corporate issues situations. Support crisis communications situations", "postedDate" : "2026-06-11T20:23:42.737", "createdAt" : "2026-06-11T20:23:42.737", "lastUpdated" : "2026-06-14T09:50:18.057", "ingestTimestamp" : "2026-06-11T20:23:42.737", "mongoId" : "6a2a837774d8ee00a06761b7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 60000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Writing skills", "Analytical fluency", "Social analytics", "Research skills", "Executive summaries", "Actionable recommendations", "Analytical mind", "Curiosity", "Crisis communications", "Issues management", "Public affairs", "Strategic recommendations", "Client service", "Scope work", "Manage vendors", "Track budget", "Prioritize multiple tasks", "Manage deadlines", "Take ownership", "Manage projects", "See projects through", "Corporate financials", "Cybersecurity issues", "Product safety issues", "Product recalls", "Natural disaster response", "Executive leadership changes", "IPOs", "Fake news", "Microsoft Suite", "Brandwatch", "Sysomos", "Cision", "Muckrack", "TV Eyes", "Critical Mention", "Lexis-Nexis" ], "skillCount" : 37, "jobCategory" : "other", "jobSubcategory" : "public-relations", "dataQualityScore" : 0.8888889, "_score" : 462.02856, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a305a37f292fd229cf4e4d6", "title" : "Customer Service Coordinator V (Inbound- call center environment)", "company" : "GRAIL", "industry" : "Customer Experience & Insights", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Customer Service Coordinator V in Durham, NC, adjusted for lead seniority and the healthcare industry." }, "location" : "Durham, NC", "locations" : [ "Durham, NC" ], "timestamp" : "2026-06-16T11:48:29.147", "fingerprint" : "5576fb49fb604018b120abf2f5ca9828d07cc7dc01151199a3ce585da4973f59", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/grailbio/a4c41a14-e4fb-4074-a0fb-dd9336282c98/apply", "externalId" : "a4c41a14-e4fb-4074-a0fb-dd9336282c98", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Durham", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "35.9966530,-78.9018053" } ], "locationText" : "Durham, North Carolina, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Our mission is to detect cancer early, when it can be cured. We are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective technologies that can transform cancer care. We are a healthcare company, pioneering new technologies to advance early cancer detection. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. GRAIL is headquartered in the bay area of California, with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit grail.com The Customer Service Coordinator V (Inbound) provides expert-level administrative and operational support within the customer service function, coordinating complex service requests and acting as a senior resource for the team. This role applies extensive procedural knowledge to resolve escalated issues and ensure consistent, high-quality service delivery. The position supports the implementation of new service processes, assists with training activities, and contributes to improvements that enhance accuracy, efficiency, and customer satisfaction within established guidelines. This role is based at our Durham, North Carolina, office and offers a flexible working arrangement. It offers a flexible work arrangement, with the ability to work from GRAIL's office or from home. Our current flexible work arrangement policy requires that a minimum of 60%, or 24 hours, of your total work week be on-site. Your specific schedule, determined in collaboration with your manager, will align with team and business needs and could exceed the 60% requirement for the site. ** Internal employees will be considered for the role regardless of location** ## Responsibilities Coordinates and resolves the most complex or specialized customer service requests, ensuring all transactions are completed accurately and in compliance with company standards. Serves as a senior resource and team lead within the customer service team, providing procedural guidance, training support, and assistance to less experienced coordinators. Reviews escalated cases, identifies root causes, and recommends process adjustments or clarifications to improve service consistency and reduce recurring issues. Collaborates with cross-functional departments such as Sales, Operations, and Finance to facilitate accurate and timely resolution of customer concerns. Assists in updating operating procedures, service tools, and documentation to reflect current practices and enhance workflow efficiency. Monitors service performance and reports trends or potential areas of improvement to supervisors or management. Conducts quality assurance reviews and coaching for reps, identifying trends and process improvement opportunities. Supports departmental projects related to system updates, process refinements, or quality initiatives. Maintains detailed and accurate customer records while meeting defined service, quality, and productivity metrics. Adaptability and Growth Expectation As our organization continues to evolve and grow, this role may require flexibility in responsibilities and duties. Employees should expect that their role may expand, shift, or be modified to meet changing business needs, strategic priorities, and organizational objectives. This may include: Taking on additional responsibilities. Participating in cross functional projects and initiatives. Adapting to new technologies, processes, or methodologies. Supporting other departments or teams during periods of high demand. Contributing to special projects or temporary assignments as needed. These responsibilities summarize the role’s primary responsibilities and are not an exhaustive list. They may change at the company’s discretion. ## Required Qualifications High school diploma or equivalent required; Bachelor’s degree strongly preferred. 5+ years of relevant customer service experience, or a combination of education and experience or 3 years of the candidate possessing direct GRAIL experience. Demonstrated expertise in handling complex cases. Expert-level knowledge of customer service practices, systems, and escalation handling. Excellent communication and interpersonal skills, with the ability to manage challenging customer interactions effectively. Advanced analytical and problem-solving skills to identify and resolve root causes of customer issues. Office or call center environment with frequent computer and telephone use. Ability to work cross-functionally and contribute to operational improvements. Strong leadership skills with the ability to mentor, coach, and influence team members. Involvement in projects, pilots, or system implementations that require adaptability and collaboration. ## Preferred Qualifications Bachelor’s degree is strongly preferred. 6+ years of relevant customer service experience, or a combination of education and experience or 3 years of the candidate possessing direct GRAIL experience. The call center environment is highly preferred. Demonstrated level of knowledge regarding applicable regulatory standards commensurate with the position's complexity and scope, contributing to organizational regulatory compliance. Minimal applicable standards for this position include: Clinical laboratory regulations (e.g. CAP, CLIA, NYSDOH, ISO 15189) Protected health information (e.g. HIPAA, GDPR) Proficiency with CRM systems, service platforms, and Microsoft Office applications. Strong organizational skills with the ability to balance multiple priorities and deadlines. May require flexible scheduling, including evenings, weekends, or overtime to support business needs. ## Physical Demands & Working Environment Hours and days may vary depending on operational needs. Standing or sitting for long periods of time may be necessary. May be exposed to hazardous materials, blood specimens and instruments with moving parts, heating or freezing elements, and high speed centrifugation. Some lifting (up to 25 pounds) may be necessary ## Additional Information The expected, full-time, hourly scale for this position is $39/hr-$47/hr. Actual pay will consider skills, experience, and location. This role may be eligible for other forms of compensation, including an annual bonus and/or incentives, subject to the terms of the applicable plans and Company discretion. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications. Employees in this role are also eligible for GRAIL’s comprehensive and competitive benefits package, offered in accordance with our applicable plans and policies. This package currently includes flexible time-off or vacation; a 401(k) retirement plan with employer match; medical, dental, and vision coverage; and carefully selected mindfulness programs. GRAIL is an equal employment opportunity employer, and we are committed to building a workplace where every individual can thrive, contribute, and grow. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, disability, status as a protected veteran, , or any other class or characteristic protected by applicable federal, state, and local laws. Additionally, GRAIL will consider for employment qualified applicants with arrest and conviction records in a manner consistent with applicable law and provide reasonable accommodations to qualified individuals with disabilities. Please contact us at rc@grailbio.com if you require an accommodation to apply for an open position. GRAIL maintains a drug-free workplace. We welcome job-seekers from all backgrounds to join us!", "summaryDescription" : "Customer Service Coordinator V (Inbound- call center environment) at GRAIL", "postedDate" : "2026-06-15T19:05:42.383", "createdAt" : "2026-06-15T19:05:42.383", "lastUpdated" : "2026-06-16T11:48:29.147", "ingestTimestamp" : "2026-06-16T03:21:53.646", "mongoId" : "6a305a37f292fd229cf4e4d6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 459.63715, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69164d9a70f0b99d586f2e2f", "title" : "Investigation Specialist", "company" : "Amazon Dev Center India", "industry" : "Administrative Support, Investigation, no business category", "salary" : { "min" : 750000.0, "max" : 1100000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Junior Investigation Specialist in E-commerce in Hyderabad, India, adjusted for Amazon's size and industry." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-15T02:12:12.079", "fingerprint" : "98215057a96ad0eb8a622c519ab12363f2d2ead9872f25c57e373a4fc14e5c92", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3118601/apply", "externalId" : "bc2f43f0-d459-4d7c-9f5d-cdb39cb24265", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "professionalSkills" : [ "Transaction risk management", "eCommerce risk investigation", "Trust and safety" ], "hardSkillsList" : [ "Customer service", "Microsoft Office", "Payments experience", "E-commerce experience" ], "softSkillsList" : [ "Analytical", "Judgement", "Problem-solving", "Diligence", "Time management", "Organization" ], "hardSkills" : [ { "name" : "Customer service", "level" : "intermediate" }, { "name" : "Microsoft Office", "level" : "intermediate" }, { "name" : "Payments experience", "level" : "intermediate" }, { "name" : "E-commerce experience", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical" }, { "name" : "Judgement" }, { "name" : "Problem-solving" }, { "name" : "Diligence" }, { "name" : "Time management" }, { "name" : "Organization" } ], "majorSkills" : "Risk investigation, Transaction analysis, Customer service", "majorSkillsList" : [ "Risk investigation", "Transaction analysis", "Customer service" ], "coreResponsibilities" : "Investigate and eliminate online eCommerce risk, Authenticate customers, Authenticate complex transactions, Communicate with department management, Communicate with risk analysts, Communicate with risk engineers, Communicate with company associates, Communicate with third-party, Contact customers by phone", "teamCollaboration" : "Fast-paced team environment; Cross-functional communication", "domainKnowledge" : "eCommerce payments; Online eCommerce risk", "domainList" : [ "ecommerce-payments", "online-ecommerce-risk" ], "domainSpecificKnowledge" : [ "eCommerce payments", "Online eCommerce risk" ], "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Written English skills; Spoken English skills; Interpersonal skills; Verbal communication; Written communication", "problemSolvingSkills" : "Analytical skills; Problem-solving skills; Analyse problems logically; Independent decision making", "outcomesObjectives" : "Achieve high accuracy; Fulfill department standards", "qualificationsBasic" : "1+ years of customer service experience, Speak, write, and read fluently in English, Experience with Microsoft Office products and applications, Experience in payments or e-commerce", "qualificationsPreferred" : "Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Hyderabad. Candidates will be responsible for a wide range of duties related to the investigation and Elimination of online eCommerce risk. Ideal applicants will have experience in the eCommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment. The Transaction Risk Investigator position relies on excellent judgement to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy. The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-party to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department. · Basic Qualifications Communication Skills • Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response • Excellent interpersonal skills, with the ability to communicate complex transaction issues correctly and clearly to both internal and external customers Problem Solving Skills • Demonstrated ability to work independently and make complex investigation decisions with little to no guidance • Excellent problem solving skills • Demonstrated ability to analyse problems logically • Self disciplined, diligent, proactive and detail oriented • Strong time management and organizational skills • Effectively prioritize work time to ensure productivity and fulfills department standards for time spent • Excellent ability to determine situational needs and provide appropriate solutions Basic Qualifications: - 1+ years of customer service experience - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience in payments or e-commerce Preferred Qualifications: - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Investigation Specialist at Amazon Dev Center India. Skills: Risk investigation, Transaction analysis, Customer service. Investigate and eliminate online eCommerce risk. Authenticate customers", "postedDate" : "2026-06-13T00:15:03.001", "createdAt" : "2026-06-13T00:15:03.001", "lastUpdated" : "2026-06-15T02:12:12.079", "ingestTimestamp" : "2026-06-13T00:15:03.001", "mongoId" : "69164d9a70f0b99d586f2e2f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3118601/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Customer service", "Microsoft Office", "Payments experience", "E-commerce experience", "Analytical", "Judgement", "Problem-solving", "Diligence", "Time management", "Organization", "Risk investigation", "Transaction analysis", "Transaction risk management", "eCommerce risk investigation", "Trust and safety", "eCommerce payments", "Online eCommerce risk" ], "skillCount" : 17, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "_score" : 457.65637, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a16218d58b93c861e922ba1", "title" : "Remittance Fraud Investigator", "company" : "Mukuru", "industry" : "FinTech", "salary" : { "min" : 350000.0, "max" : 550000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Remittance Fraud Investigator in Cape Town, South Africa, adjusted for the FinTech industry." }, "location" : "Cape Town, ZA", "locations" : [ "Cape Town", "ZA", "Johannesburg", "ZA", "Pretoria", "ZA" ], "timestamp" : "2026-06-16T04:02:17.494", "fingerprint" : "3e7e71183bc8f10da39016eb7ef060516d77da76a8ba96ebd39c9d61626425d8", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://mukuru.breezy.hr/p/dd99794a7ef8-remittance-fraud-investigator", "externalId" : "dd99794a7ef8", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cape Town", "state" : "Western Cape", "country" : "South Africa", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-33.9288301,18.4172197" } ], "locationText" : "Cape Town, Western Cape, South Africa", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Investigate fraud patterns, Protect customers from fraud, Ensure safe money movement", "rawDescription" : "Protecting our customers. Strengthening trust. Powering safe money movement. At Mukuru, we move money with purpose and that means staying one step ahead of fraud. We’re looking for a sharp, curious, and driven Fraud Investigator who is passionate about uncovering the truth, protecting customers, an", "summaryDescription" : "Remittance Fraud Investigator at Mukuru. Investigate fraud patterns. Protect customers from fraud", "createdAt" : "2026-06-14T20:28:30.009", "lastUpdated" : "2026-06-16T04:02:17.494", "ingestTimestamp" : "2026-06-14T20:28:30.009", "mongoId" : "6a16218d58b93c861e922ba1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 457.6317, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5e8074d8ee00a08e4737", "title" : "QA Investigator Specialist", "company" : "Aspire Employment Opportunities", "salary" : { "min" : 50000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Bel Air, Maryland, United States", "locations" : [ "Bel Air", "Maryland", "United States" ], "certifications" : [ "Abuse and Neglect Investigator" ], "timestamp" : "2026-06-15T00:54:38.356", "fingerprint" : "67f5fa61c4c5abcca79c05c3c6b44a6110fc18cc74159059fbb1af1daa446da6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/aspireinternaljobboard/jobs/8585638002", "externalId" : "8585638002", "structuredLocations" : [ { "city" : "Bel Air", "state" : "Maryland", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.5797515,-78.8531894" } ], "locationText" : "Bel Air, Maryland, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "hardSkillsList" : [ "Conducting investigations", "Record reviews" ], "hardSkills" : [ { "name" : "Conducting investigations", "level" : "intermediate" }, { "name" : "Record reviews", "level" : "intermediate" } ], "majorSkills" : "Investigations, Record reviews", "majorSkillsList" : [ "Investigations", "Record reviews" ], "coreResponsibilities" : "Conduct thorough investigations into incidents, Uphold commitment to providing safe environment, Uphold commitment to providing supportive environment, Uphold commitment to honoring rights, Uphold commitment to honoring choices, Uphold commitment to honoring consent", "domainKnowledge" : "Disability services; Abuse and neglect", "domainList" : [ "disability-services", "abuse-and-neglect" ], "domainSpecificKnowledge" : [ "Disability services", "Abuse and neglect" ], "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Use of personal vehicle required, Satisfactory background checks, Valid driver's license, Safe driving record", "qualificationsBasic" : "Bachelor's degree in human service field, Bachelor's degree in law, Bachelor's degree in criminal justice, 3 years' experience in conducting investigations, 3 years' experience in conducting record reviews, Knowledge of relevant laws, Knowledge of regulations, Knowledge of industry best practices, Ability to maintain objectivity, Ability to maintain confidentiality, Ability to maintain sensitivity, Valid driver's license, Safe driving record", "qualificationsPreferred" : "Experience in disability services", "workSiteFlexibility" : "Onsite", "rawDescription" : "Aspire encourages internal mobility and supports employees in exploring growth opportunities across the organization. Employees interested in this role should apply directly through this posting via Greenhouse. Recruiters will partner with HR to confirm eligibility and coordinate the next steps. The only exception is an in-program, same-role shift change, which should be handled directly with your manager and HR Partner. Please refer to Aspire’s Internal Mobility Policy for more information. Open Positions: Job title: QA Investigator Specialist House Name: Bel Air, MD office Shift: 1st Hours: 40 Schedule: M-F Pay: $50,000 - $70,000 annually, based on education and experience Aspire Living & Learning is currently seeking a QA Investigator Specialist to play a vital role in conducting thorough investigations into incidents that occur meeting regulatory and Aspire standards. This position plays a crucial role in upholding our commitment to providing a safe and supportive environment where rights, choices, and consent are honored. Qualifications: Bachelor's degree in human service field, law, criminal justice, or a related field. Minimum of 3 years’ experience in conducting investigations, preferably in disability services Minimum of 3 years’ experience in conducting record reviews Knowledge of relevant laws, regulations, and industry best practices. Strong interpersonal and communication skills. Ability to maintain objectivity, confidentiality, and sensitivity during investigations. Excellent analytical and problem-solving abilities. Become a certified Abuse and Neglect Investigator as prescribed by state where conducting investigations. Must have satisfactory background checks. Valid driver’s license and safe driving record. Use of a personal vehicle for travel is required. Aspire Living & Learning believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable. Our work benefits greatly from the contributions of people of color, people from working class backgrounds, women, LGBTQ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities. ", "summaryDescription" : "QA Investigator Specialist at Aspire Employment Opportunities. Skills: Investigations, Record reviews. Conduct thorough investigations into incidents. Uphold commitment to providing safe environment", "postedDate" : "2026-06-12T22:05:52.555", "createdAt" : "2026-06-12T22:05:52.555", "lastUpdated" : "2026-06-15T00:54:38.356", "ingestTimestamp" : "2026-06-12T22:05:52.555", "mongoId" : "6a2c5e8074d8ee00a08e4737", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 50000, "salaryAnnualMax" : 70000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Conducting investigations", "Record reviews", "Investigations", "Disability services", "Abuse and neglect", "Abuse and Neglect Investigator" ], "skillCount" : 6, "jobCategory" : "other", "jobSubcategory" : "quality-and-compliance", "dataQualityScore" : 0.8888889, "_score" : 456.34528, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a307fa4f292fd229c05ba87", "title" : "Principal Investigator MD/DO", "company" : "Headlands Research", "industry" : "Healthcare", "salary" : { "min" : 100000.0, "max" : 150000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Diego, California, United States", "locations" : [ "San Diego", "California", "United States" ], "timestamp" : "2026-06-16T11:51:09.334", "fingerprint" : "e89683df9995ea6dc7fdbaa1a207514301d4f0d7f87cc9c8fe4874decd691b0a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/headlandsresearch/jobs/4283848009", "externalId" : "4283848009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Diego", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7174202,-117.1627720" } ], "locationText" : "San Diego, California, United States", "remoteFriendly" : false, "rawDescription" : "At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion. Join Us in Improving Lives through Clinical Research At Headlands Research, we're not just building a clinical trial network; we are working to bring clinical trials to underserved communities and treatments to market. Picture this: an exceptional family of next-generation clinical trial sites, where cutting-edge technology meets unparalleled support services, and participant engagement reaches new heights. Established in 2018, we've rapidly grown to operate 20+ clinical trial sites across the US and Canada, with ambitious plans for expansion on the horizon. Championing Diversity in Clinical Trials Diversity isn't just a checkbox for us—it's central to our mission. We're committed to advancing medical science by promoting diversity in every facet of clinical trial research. From our team composition to participant demographics, inclusivity is at the heart of everything we do. The Role of a Lifetime Are you ready to make a difference? We're seeking an experienced physician to help us grow our clinical research site at Artemis Institute for Clinical Research in San Diego, CA. Why Join Us? Flexible Schedule: Work on your terms, with a schedule that fits your life. Dynamic Team Environment: You'll help Headlands Research continue to build a diverse and talented team of clinical research coordinators, research assistants, physicians, advanced providers, and patient recruitment specialists. With ample support and a culture of collaboration, you'll thrive in an environment where your contributions truly make a difference. A high level of professionalism is a key differentiator at Headlands. Responsibilities: Lead and oversee clinical trials conducted at Headlands Research sites, ensuring compliance with protocol requirements, regulatory standards, and ethical guidelines. Provide leadership and mentorship to site staff, fostering a culture of inclusivity, diversity, and professionalism within the research team. Participate in investigator meetings and educational initiatives to stay updated on advancements in clinical research and diversity initiatives. Obtain IRB approval for study initiation and any protocol modifications. Oversee subject safety, trial conduct compliance, and the informed consent process. Communicate effectively with stakeholders including sponsors, monitors, regulators, and research network leadership. Provide ongoing training and support to research staff. Requirements: Previous experience as a Principal Investigator or Sub-Investigator for clinical research trials a huge plus, but willing to consider those without. Eligible for or active unencumbered license to practice as an MD or DO within the state of [[California]] required Must be board-certified or board-eligible. Excellent communication and leadership skills, with the ability to collaborate effectively with sponsors, research teams, and external stakeholders. Familiarity with regulatory requirements, Good Clinical Practice (GCP) guidelines, and industry best practices in clinical research. Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously in a fast-paced environment. California Pay Range $100—$150 USD Headlands Research will never ask a candidate for personal identifiable information (date of birth, social security number, driver’s license information, etc) via email or messenger tools, or for a financial deposit of any kind. Headlands Research is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Need Assistance? Headlands Research is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. To request disability accommodation in the application process, contact recruiting@headlandsresearch.com for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.", "summaryDescription" : "Principal Investigator MD/DO at Headlands Research", "postedDate" : "2026-06-16T01:19:27.292", "createdAt" : "2026-06-16T01:19:27.292", "lastUpdated" : "2026-06-16T11:51:09.334", "ingestTimestamp" : "2026-06-16T01:19:27.292", "mongoId" : "6a307fa4f292fd229c05ba87", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 100000, "salaryAnnualMax" : 150000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Lead", "dataQualityScore" : 0.6666667, "_score" : 454.16638, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a840d74d8ee00a0677d53", "title" : "Associate, Corporate Issues", "company" : "Circa - IPG DXTRA", "salary" : { "min" : 52000.0, "max" : 60000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-14T22:13:35.603", "fingerprint" : "61e14761294134aa115ca4fecf29d8909817375142c26242d39b616487519bb8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/dxacirca/jobs/8529885002", "externalId" : "8529885002", "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "technicalSkills" : "Microsoft Word, Microsoft PowerPoint, Microsoft Excel", "professionalSkills" : [ "Issues management", "Crisis communications", "Public affairs", "Strategic recommendations", "Analytical fluency" ], "hardSkillsList" : [ "Writing skills", "Attention to detail", "Social analytics", "Oral communication", "Written communication", "Prioritize multiple tasks", "Manage deadlines" ], "softSkillsList" : [ "Curiosity", "Analytical mind", "Problem solver", "Resourceful" ], "hardSkills" : [ { "name" : "Writing skills", "level" : "intermediate" }, { "name" : "Attention to detail", "level" : "intermediate" }, { "name" : "Social analytics", "level" : "intermediate" }, { "name" : "Oral communication", "level" : "intermediate" }, { "name" : "Written communication", "level" : "intermediate" }, { "name" : "Prioritize multiple tasks", "level" : "intermediate" }, { "name" : "Manage deadlines", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Curiosity" }, { "name" : "Analytical mind" }, { "name" : "Problem solver" }, { "name" : "Resourceful" } ], "majorSkills" : "Crisis communications, Issues management, Public affairs, Social analytics", "majorSkillsList" : [ "Crisis communications", "Issues management", "Public affairs", "Social analytics" ], "coreResponsibilities" : "Support corporate issues communications, Support crisis communications situations, Support development of press releases, Support development of crisis plans, Support development of media strategies, Support development of reactive statements, Support development of talking points, Support development of FAQs, Support development of memos, Support development of crisis simulations, Support monitoring of client issues, Support triaging of client issues, Conduct pressing research, Review executive summaries, Prepare executive summaries, Analyze findings, Distill complex information, Propose strategic recommendations, Propose actionable recommendations, Provide input during project development, Prepare for client meetings, Take part in client meetings, Capture meeting notes, Capture agenda action items, Capture call recaps, Update trackers, Update timelines, Update status documents, Produce high quality work, Update manager on progress, Build own knowledge, Contribute to team culture, Support integration behaviors, Participate in On-Duty schedule, Cover evening hours, Cover weekend hours, Handle critical client reports, Handle ad-hoc research, Support emergent crises", "teamCollaboration" : "Multi-office client teams; Client teams; Senior leadership; Team members", "projectManagementSkills" : [ "Scope work", "Manage vendors", "Track budget", "Manage priorities", "Manage deadlines", "Manage projects" ], "domainKnowledge" : "Corporate financials; Current events; News trends", "domainList" : [ "corporate-financials", "current-events", "news-trends" ], "domainSpecificKnowledge" : [ "Corporate financials", "Current events", "News trends" ], "toolProficiency" : [ "Brandwatch", "Sysomos", "Cision", "Muckrack", "TV Eyes", "Critical Mention", "Lexis-Nexis" ], "communicationSkills" : "Oral communication; Written communication", "documentationSkills" : "Writing skills", "continuousLearning" : "Actively builds own knowledge", "problemSolvingSkills" : "Problem solver", "specialRequirements" : "On-Duty rotational schedule, Evening hours coverage, Weekend hours coverage", "qualificationsBasic" : "1-2 years professional experience, BA or BS degree, Knowledge of basic PR skills, Knowledge of client service, Fluent in Microsoft Suite, Proficiency in research platforms, Proficiency in media monitoring platforms, Proficiency in social monitoring platforms", "qualificationsPreferred" : "Experience in issues management", "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations. Associate, Crisis Communications The Weber Shandwick New York office is seeking an Associate in New York to join its Global Crisis and Issues Practice. The Global Crisis and Issues team, part of the Weber Advisory group, helps leading organizations across the world both manage breaking negative issues and events affecting reputation and develop the internal culture and infrastructure needed to predict, prepare, and navigate them effectively. From conspiracy theories, environmental incidents and multinational bankruptcies to executive controversies and sweeping product recalls to high-profile litigation and fake news, we live at the front lines of media, culture, and conversation. Whether it is a program affecting internal stakeholders or an external effort to protect or defend an organization’s reputation, we work together with colleagues from around the country and globe daily, supplying crisis counsel to clients across industries and sectors, making deep curiosity a requisite for this position.   Candidate Qualities   As an Associate, you will have the unique opportunity to help drive communications around these challenging and exciting projects. You will be a day-to-day leader among the team’s Associate-level staff, working directly with senior leadership to help drive research, develop materials, staff projects, scope work, manage vendors, track budget and balance multiple shifting priorities in real-time. The ideal candidate will have excellent writing skills and the ability to perform in a fast-paced, deadline-oriented environment. You will be intimately familiar with current events and news trends and be able to translate that knowledge into actionable insights for clients. This extends to social and digital communications: you must have true analytical fluency in this area. A strong academic record is necessary, and experience in issues management is a bonus – but candidates of all backgrounds are encouraged to apply.  Our Team Our team is a group of smart, analytical and hardworking people who care deeply about helping lead our clients through a crisis to make a positive impact on society. We are on the front lines of some of the biggest, most complex issues – and the nature of our work requires an ability and eagerness to juggle multiple responsibilities and work on multi-office client teams. You will have the opportunity to play a leading role in driving both ongoing client engagements and discrete projects.  What You Will Be Doing    Serves as key team member to support a range of complex, high-profile corporate issues /crisis communications situations (i.e., cybersecurity issues, product safety issues and recalls, natural disaster response, executive leadership changes, IPOs etc.)   Supports development of press releases, crisis plans, media strategies, reactive media statements, talking points, FAQs, memos, crisis simulations and other deliverables as needed;  Supports monitoring and triaging of client issues   Conducts pressing research on a wide range of issues, review and prepare executive summaries and/or analyses detailing clear and concise findings, distill complex and substantial amounts of information into concise summaries and insights; begin to propose strategic and actionable recommendations  Provides input during development of projects based on insights and knowledge of client preferences  Prepares for and takes part in client meetings, including accurately capturing notes, agenda action items, call recaps, updating trackers, timelines and status documents Serves as role model to team members, producing high quality work and continually updating manager on activity progress Actively builds own knowledge, contributes to inclusive team culture and consistently displays behaviors that support integration Participates in our A-Team's On-Duty rotational schedule covering evening and weekend hours, to handle critical client reports, ad-hoc research, and support emergent crises.   What We Are Looking For   Strong writing skills and meticulous attention to detail  Strong understanding of social analytics  Full analytical fluency in all social/digital platforms  Crisis communications, issues management, and/or public affairs experience  Sharp curiosity and an analytical mind   Ability to provide strategic and actionable recommendations based on research Highly effective oral and written communication skills  Familiarity with corporate financials Ability to prioritize multiple tasks and manage deadlines in a consistent manner Resourceful, effective problem solver Comfortable asking for help from and providing direction to team members Ability to take ownership, manage and see projects through from start to finish  Proactive self-starter and a quick learner Strong work ethic  Basic Qualifications  1-2 years of professional experience: in an agency/strategic consulting firm, political campaign or organization, law or similar setting  BA or BS, preferably in Political Science, history, journalism, International Relations or similar fields -Knowledge of basic PR skills and client service   Fluent in Microsoft Suite (e.g., Word, PowerPoint, Excel) and proficiency in research, media and social monitoring platforms (e.g., Brandwatch, Sysomos, Cision, Muckrack, TV Eyes, Critical Mention, Lexis-Nexis)  Salary range: $52,000 USD – $60,000 USD Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications. Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status. #LI-PV1 We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.", "summaryDescription" : "Associate, Corporate Issues at Circa - IPG DXTRA. Skills: Crisis communications, Issues management, Public affairs, Social analytics. Support corporate issues communications. Support crisis communications situations", "postedDate" : "2026-06-11T20:09:23.868", "createdAt" : "2026-06-11T20:09:23.868", "lastUpdated" : "2026-06-14T22:13:35.603", "ingestTimestamp" : "2026-06-11T20:09:23.868", "mongoId" : "6a2a840d74d8ee00a0677d53", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 60000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Writing skills", "Attention to detail", "Social analytics", "Oral communication", "Written communication", "Prioritize multiple tasks", "Manage deadlines", "Curiosity", "Analytical mind", "Problem solver", "Resourceful", "Crisis communications", "Issues management", "Public affairs", "Strategic recommendations", "Analytical fluency", "Scope work", "Manage vendors", "Track budget", "Manage priorities", "Manage projects", "Corporate financials", "Current events", "News trends", "Brandwatch", "Sysomos", "Cision", "Muckrack", "TV Eyes", "Critical Mention", "Lexis-Nexis" ], "skillCount" : 31, "jobCategory" : "other", "jobSubcategory" : "public-relations", "dataQualityScore" : 0.7777778, "_score" : 450.35406, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c920a74d8ee00a0984af8", "title" : "Sr. Investigations Analyst", "company" : "SpaceX", "industry" : "Cybersecurity", "salary" : { "min" : 145000.0, "max" : 215000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Investigations Analyst in Hawthorne, United States, adjusted for seniority, company size, and the technology industry." }, "location" : "Hawthorne, CA, United States", "locations" : [ "Hawthorne", "CA", "United States" ], "timestamp" : "2026-06-15T09:12:34.398", "fingerprint" : "d3d03e11dbe9a418a3714e001dbec6bcc10e9824e5e652f372adf59ab4b9867e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/spacex/jobs/8585050002?gh_jid=8585050002", "externalId" : "8585050002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hawthorne", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.9128272,-118.3426122" } ], "locationText" : "Hawthorne, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Data analysis, Data collection, Data dissemination, Network monitoring, Data analytics, SIEM, UEBA, DLP", "professionalSkills" : [ "Investigations", "Analytic tradecraft", "Risk evaluation", "Threat intelligence", "Case studies", "Metrics reporting" ], "hardSkillsList" : [ "Insider threat analysis", "Digital forensics", "EDiscovery" ], "softSkillsList" : [ "Discretion", "Confidentiality" ], "hardSkills" : [ { "name" : "Insider threat analysis", "level" : "intermediate" }, { "name" : "Digital forensics", "level" : "intermediate" }, { "name" : "EDiscovery", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Discretion" }, { "name" : "Confidentiality" } ], "majorSkills" : "Insider threat, Investigations, Data analysis", "majorSkillsList" : [ "Insider threat", "Investigations", "Data analysis" ], "coreResponsibilities" : "Conduct investigations and analysis, Uphold investigation and analytic tradecraft standards, Collect and analyze program data, Evaluate insider threat risk, Triage anomalous event data, Initiate investigations, Decipher underlying trends, Extract and organize insider threat program data, Build metrics, reports and case studies, Communicate findings, Support employee training and briefings, Liaise with external partners, Benchmark insider threat program, Share threat intelligence, Further investigations, Identify and implement program improvement methods, Manage and safeguard sensitive information", "teamCollaboration" : "Information Security; HR; Legal; Government Security; Physical Security; External partners; Team members; Management; Stakeholders; Industry partners; Government partners", "domainKnowledge" : "Insider threat program; Data exfiltration; Proprietary technology protection; Human transport vehicles; Satellite communications network", "domainList" : [ "insider-threat-program", "data-exfiltration", "proprietary-technology-protection", "human-transport-vehicles", "satellite-communications-network" ], "domainSpecificKnowledge" : [ "Insider threat program", "Data exfiltration", "Proprietary technology protection", "Human transport vehicles", "Satellite communications network" ], "toolProficiency" : [ "Splunk", "Panther", "Exabeam", "Microsoft Purview" ], "communicationSkills" : "Written communication; Oral communication; Produce reports; Timely communication; Accurate communication", "documentationSkills" : "Reporting findings", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Analytical skills", "specialRequirements" : "Extended hours, Weekends, Ad hoc travel, Active TS/SCI clearance, Obtain TS/SCI clearance, Background check, Drug/alcohol test, Random drug and alcohol testing, U.S. citizen or national, U.S. lawful permanent resident, Refugee, Asylee", "qualificationsBasic" : "Bachelor's degree and 5+ years professional experience, 9+ years professional experience in lieu of degree", "qualificationsPreferred" : "4+ years using SIEM, 4+ years conducting digital forensic investigations, Working level understanding of insider threat program, Proficiency in Microsoft Purview for eDiscovery, Familiarity with continuous assessment and detection tuning, Investigation experience conducting preliminary assessments, Ability to conduct interviews on short notice", "workSiteFlexibility" : "Onsite", "rawDescription" : "SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SR. INVESTIGATIONS ANALYST SpaceX is seeking a dynamic and driven individual with a demonstrated ability to work independently and as a member of a team in a fast-paced, high-tech environment. Our goal is to protect some of the world’s most advanced technologies including: rockets, Dragon capsules for human transport, inter-planetary transport vehicles, the world's largest satellite communications network, etc. As an industry leader, we are a target of adversaries, both foreign and domestic, focused on slowing us down and accessing our proprietary technology. The work we do will literally safeguard mankind becoming an interplanetary species. You will be responsible for the research, analysis, production, and dissemination of information relevant to protecting the safety and security of personnel, brand, global assets, intellectual property, and operations at SpaceX. This role will triage anomalous event data and analyze insider threat program datasets to respond to threats posed to SpaceX. You will use comprehensive understanding of various collection methods and platforms to explore new data sources, build effective queries, and combine information from disparate sources. RESPONSIBILITIES: Conduct comprehensive investigations and analysis in support of SpaceX intellectual property and security Uphold investigation and analytic tradecraft standards including confidentiality, objectivity, lawfulness, timeliness, and use of all available sources of information Collect and analyze available program data to evaluate insider threat risk to SpaceX infrastructure, programs, and operations Triage anomalous event data associated with indicators of data exfiltration, data destruction and other key indicators of concern Conduct internal investigations working with Information Security, HR, Legal, Government Security, Physical Security, and external partners based on information derived from internal and external sources Utilize network monitoring, data analytic, and other tools (DLP/SIEM/UEBA) to identify anomalous activity, initiate investigations and decipher underlying trends Extract and organize insider threat program data to build metrics, reports and case studies addressing mission requirements and timelines Communicate findings in a timely and accurate manner to team members, management, and relevant stakeholders Support employee training and briefings for internal and external audiences Liaise with external industry and government partners to benchmark insider threat program, share threat intelligence, and further investigations Continuously identify and help implement program improvement methods Manage and safeguard sensitive information, including case files, employee PII, and intelligence reports BASIC QUALIFICATIONS: Bachelor's degree and 5+ years of professional experience in internal investigations, information security, or IT; OR 9+ years professional experience in internal investigations, information security, counterintelligence, or IT in lieu of a degree PREFERRED SKILLS AND EXPERIENCE: 4+ years using a SIEM (Splunk, Panther, Exabeam, etc.) and/or conducting digital forensic investigations in government or corporate environment Working level understanding of insider threat program missions, internal stakeholders, and manifestations of insider threats Proficiency in Microsoft Purview for eDiscovery Familiarity with continuous assessment and detection tuning concepts for insider risk. Investigation experience conducting preliminary assessments, determining scope, investigation planning, evidence collection/handling, interviewing and reporting findings to internal and external stakeholders Ability to conduct interviews on short notice according to established internal guidelines. Excellent written and oral communication skills, with the ability to produce clear and concise reports Highly organized with a strong attention to detail Ability to adapt to changing priorities and deadlines Can swiftly adapt to new technical environments and workflows on the fly Ability to exercise discretion and confidentiality while conducting highly sensitive tasks ADDITIONAL REQUIREMENTS: Must be able to work extended hours and weekends as needed to support critical efforts and operations Must be willing to travel ad hoc Active TS/SCI clearance, or ability to obtain one. With an active clearance, candidates will be subject to pre-employment screening including background check and drug/alcohol test as well as random drug and alcohol testing during employment COMPENSATION AND BENEFITS: Pay range: Sr. Investigations Analyst: $120,000.00 - $160,000.00/per year Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law. ITAR REQUIREMENTS: To conform to U. S. Government export regulations, applicant must be a (i) U. S. citizen or national, (ii) U. S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S. C. § 1157, or (iv) Asylee under 8 U.S. C. § 1158, or be eligible to obtain the required authorizations from the U. S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.", "summaryDescription" : "Sr. Investigations Analyst at SpaceX. Skills: Insider threat, Investigations, Data analysis. Conduct investigations and analysis. Uphold investigation and analytic tradecraft standards", "postedDate" : "2026-06-14T02:19:36.218", "createdAt" : "2026-06-14T02:19:36.218", "lastUpdated" : "2026-06-15T09:12:34.398", "ingestTimestamp" : "2026-06-14T02:19:36.218", "mongoId" : "6a2c920a74d8ee00a0984af8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 145000, "salaryAnnualMax" : 215000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Insider threat analysis", "Digital forensics", "EDiscovery", "Discretion", "Confidentiality", "Insider threat", "Investigations", "Data analysis", "Analytic tradecraft", "Risk evaluation", "Threat intelligence", "Case studies", "Metrics reporting", "Insider threat program", "Data exfiltration", "Proprietary technology protection", "Human transport vehicles", "Satellite communications network", "Splunk", "Panther", "Exabeam", "Microsoft Purview" ], "skillCount" : 22, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 449.82565, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a17309c58b93c861ed12f65", "title" : "Investigator - PDD Lowell", "company" : "Committee for Public Counsel Services", "industry" : "Government", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Investigator roles in Lowell, MA, adjusted for mid-seniority and the legal industry." }, "location" : "Massachusetts-Lowell", "locations" : [ "Massachusetts-Lowell", "Legal Services", "Committee for Pub Counsel Srvc, Full-time, Full-time" ], "timestamp" : "2026-06-15T07:22:59.968", "fingerprint" : "e59b7665e9879b764d238d34ef141d3275a2b70ee168e465c4d6a173616f74fd", "source" : "taleo", "language" : "en", "applyUrl" : "https://massanf.taleo.net/careersection/ex/jobdetail.ftl?job=1086475", "externalId" : "1086475", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lowell", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.6414437,-71.3085329" } ], "locationText" : "Lowell, Massachusetts, United States", "professionalSkills" : [ "Legal analysis", "Risk management", "Compliance oversight" ], "hardSkillsList" : [ "Criminal defense investigation", "Trial preparation", "Interviewing witnesses", "Documenting crime scenes", "Writing reports", "Database searching", "Social media searching", "Summoning witnesses", "Exhibit preparation" ], "hardSkills" : [ { "name" : "Criminal defense investigation", "level" : "intermediate" }, { "name" : "Trial preparation", "level" : "intermediate" }, { "name" : "Interviewing witnesses", "level" : "intermediate" }, { "name" : "Documenting crime scenes", "level" : "intermediate" }, { "name" : "Writing reports", "level" : "intermediate" }, { "name" : "Database searching", "level" : "intermediate" }, { "name" : "Social media searching", "level" : "intermediate" }, { "name" : "Summoning witnesses", "level" : "intermediate" }, { "name" : "Exhibit preparation", "level" : "intermediate" } ], "majorSkills" : "Criminal defense investigation, Trial preparation, Witness interviewing", "majorSkillsList" : [ "Criminal defense investigation", "Trial preparation", "Witness interviewing" ], "coreResponsibilities" : "Conduct criminal defense investigations, Aid in trial preparation, Develop defense strategies, Interview witnesses, Document crime scenes, Testify in court, Locate persons, Obtain facts, Inspect records, Write reports, Search databases, Search social media, Summon witnesses, Shepherd witnesses through court, Keep witnesses on call, Provide transportation for clients, Provide transportation for witnesses, Prepare exhibits for trials, Work outside business hours, Participate in training programs", "teamCollaboration" : "Defense team members", "domainKnowledge" : "Criminal law; District Court cases; Superior Court cases; Middlesex County cases; Massachusetts statutes", "domainList" : [ "criminal-law", "district-court-cases", "superior-court-cases", "middlesex-county-cases", "massachusetts-statutes" ], "domainSpecificKnowledge" : [ "Criminal law", "District Court cases", "Superior Court cases", "Middlesex County cases", "Massachusetts statutes" ], "toolProficiency" : [ "Microsoft Office", "Internet databases", "Online searches" ], "communicationSkills" : "Communicate effectively orally", "documentationSkills" : "Writing reports", "continuousLearning" : "Training programs for attorneys", "problemSolvingSkills" : "Analytical skills", "specialRequirements" : "Adjusting scheduled hours, Work outside regular business hours, Work on nights, Work on weekends, Dependable vehicle access, Access to home internet", "qualificationsBasic" : "Associate degree, 3 years experience criminal defense investigations, Valid Massachusetts driver's license, Home internet access", "qualificationsPreferred" : "Bachelor's degree substitution", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "********************ALL APPLICANTS MUST APPLY DIRECTLY THROUGH THE CPCS iCIMS WEBSITE. IF YOU APPLY THROUGH MASS CAREERS AND DO NOT COMPLETE THE CPCS iCIMS APPLICATION, YOU WILL NOT BE CONSIDERED FOR THIS POSITION. PLEASE USE THE FOLLOWING LINK TO APPLY (CUT AND PASTE INTO YOUR BROWSER IF THE EMBEDDED LINK DOES NOT WORK): https://careers-publiccounsel.icims.com/jobs/3101/investigator---pdd-lowell/job ******************** The Public Defender Division of Committee for Public Counsel Services, the Massachusetts public defender agency, is seeking an Investigator for the Lowell Office. Investigators conduct criminal defense investigations and aid in trial preparation for CPCS Trial Attorneys in District, and Superior Court cases in Middlesex County. Investigators are key members of the defense team who assist in developing defense strategies for indigent persons charged with criminal offenses by interviewing witnesses, documenting crime scenes, and later testifying in court. We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all. Our Values Courage • Accountability • Respect • Excellence DIVERSITY AND INCLUSION MISSION STATEMENT CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility of each member of the CPCS community. AGENCY OVERVIEW CPCS is the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, family regulation, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters. The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS staff to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics. OFFICE OVERVIEW Lowell is the fifth most populous city in Massachusetts. The city is part of the Greater Lowell area also known as the Merrimack Valley region of Massachusetts.  Incorporated in 1826 to serve as a mill town, it became known as the cradle of the American Industrial Revolution because of its textile mills and factories.  During the  Cambodian genocide  (1975–1979), the city took in an influx of refugees, leading to a  Cambodia Town  and America's second largest  Cambodian-American  population. Lowell’s population currently includes a large population from China, the Dominican Republic and Brazil. Lowell is located 30 minutes north of Boston. The Gallagher Transportation Terminal services the MBTA Commuter Rail lines from Boston as well bus lines and is located across from the new Lowell Justice Center and minutes away from the Church Street office.   POSITION OVERVIEW Public Defender Investigators are key members of the defense team and are responsible for conducting criminal defense investigations and trial preparation for CPCS Trial Attorneys as well as assisting in developing defense strategy for indigent persons charged with criminal offenses in the District, and Superior courts in Middlesex County. Key responsibilities of Investigators are locating and interviewing persons, obtaining facts, inspecting records, writing reports, documenting crime scenes, searching databases and social media, summonsing witnesses to court, shepherding witnesses through the trial court process, and testifying in court. Investigators work under the direction of the Attorney-in-Charge, the Director of Investigations, and the Supervising Investigator and work collaboratively with other staff investigators, Attorneys-in-Charge, and CPCS Administration. RESPONSIBILITIES Locating and interviewing cooperative and, at times, uncooperative witnesses, alleged victims, and clients; Investigating crime scenes, commonly located in neighborhoods that have been designated as ‘high crime areas’ by local law enforcement agencies; Preparing and presenting oral and/or written reports based upon interviews and/or information obtained during the course of the investigation; Conducting surveillance; Measuring, diagramming, and photographing locations where crimes may have taken place and/or any location appropriate to the defense strategy; Utilizing computers for on-line access to the Registry of Motor Vehicles, public records, databases, social networking sites, and various online searches; Keeping accurate records of all phases of the investigation, and being accountable for all aspects of the investigation; Testifying in court as needed; Networking and maintaining personal contact with individuals in various agencies, including, but not limited to, police departments, courts, state agencies, private sector agencies, and others to facilitate access to information necessary to the defense of a case; Reviewing and analyzing police reports and witness statements; Maintaining open lines of communication with attorneys as to investigative updates and case strategy and meeting all deadlines associated with cases; Maintaining professional and productive relationships with attorneys; Evaluating individuals and factual situations to aid the attorney in preparing and presenting a defense to the criminal charges; Advising attorneys regarding changes and developments in investigative tools and techniques; Developing familiarity with Massachusetts criminal laws and rules of criminal procedure; Serving summonses on witnesses and document record keepers; Arranging timely appearance of witnesses at court by keeping them “on call” and when necessary providing transportation for clients and/or witnesses to court or other facilities; Preparing exhibits for trials and hearings; Ability to work independently and outside of normal business hours as needed; Participating in training programs for attorneys, as well as investigators; and, Other duties as assigned. MINIMUM ENTRANCE REQUIREMENTS Associate degree with coursework in criminal justice, forensics, law or related area of study; a minimum of three years of experience in criminal defense investigations or a related investigative field which primarily involves the interviewing of persons, obtaining facts, inspection of records and writing reports; or an equivalent combination of education, experience, and skills; Must possess a valid and active Massachusetts driver’s license and have full access to a dependable automobile; and, Access to home internet access sufficient to work remotely. A bachelor’s degree may be substituted for up to 2 years of investigatory experience. QUALIFICATIONS/SKILLS Experience with Microsoft Office, internet databases, online searches and databases, and camera and video equipment; Strong interpersonal skills and ability to communicate effectively, orally and in writing; Good analytical and time-management skills; Bilingual abilities preferred; and, Adjusting scheduled hours to work outside of regular business hours, e.g., on nights and weekends, is required with some regularity. Ability to be flexible due to unexpected and times sensitive issues requiring immediate attention is essential. The successful candidates will be subject to a background check including CORI and driving history reviews. EEO Statement The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang, at sdebow@publiccounsel.net ********************ALL APPLICANTS MUST APPLY DIRECTLY THROUGH THE CPCS iCIMS WEBSITE. IF YOU APPLY THROUGH MASS CAREERS AND DO NOT COMPLETE THE CPCS iCIMS APPLICATION, YOU WILL NOT BE CONSIDERED FOR THIS POSITION. PLEASE USE THE FOLLOWING LINK TO APPLY (CUT AND PASTE INTO YOUR BROWSER IF THE EMBEDDED LINK DOES NOT WORK): https://careers-publiccounsel.icims.com/jobs/3101/investigator---pdd-lowell/job ******************** Investigator - CJC", "summaryDescription" : "Investigator - PDD Lowell at Committee for Public Counsel Services. Skills: Criminal defense investigation, Trial preparation, Witness interviewing. Conduct criminal defense investigations. Aid in trial preparation", "createdAt" : "2026-06-14T01:28:00.156", "lastUpdated" : "2026-06-15T07:22:59.968", "ingestTimestamp" : "2026-06-14T01:28:00.156", "mongoId" : "6a17309c58b93c861ed12f65", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Criminal defense investigation", "Trial preparation", "Interviewing witnesses", "Documenting crime scenes", "Writing reports", "Database searching", "Social media searching", "Summoning witnesses", "Exhibit preparation", "Witness interviewing", "Legal analysis", "Risk management", "Compliance oversight", "Criminal law", "District Court cases", "Superior Court cases", "Middlesex County cases", "Massachusetts statutes", "Microsoft Office", "Internet databases", "Online searches" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 449.25296, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cafe274d8ee00a09d81d5", "title" : "All Source Investigator", "company" : "TRM Labs", "industry" : "R&D", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level All Source Investigator in the Technology industry in the United States, adjusted for company size and remote work." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-15T09:03:25.355", "fingerprint" : "1b6208e8fd67c5dc133a0e71d5690417e2a827ba45f656049d51c81343f09618", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/trm-labs/c73b68b0-aeb7-49ff-a42c-4fa32236b6b0/application", "externalId" : "c73b68b0-aeb7-49ff-a42c-4fa32236b6b0", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "AI", "professionalSkills" : [ "Targeting", "Intelligence analysis", "Link analysis", "Pattern analysis" ], "hardSkillsList" : [ "On-chain attribution", "Off-chain telemetry", "OSINT analysis", "Commercial data analysis" ], "hardSkills" : [ { "name" : "On-chain attribution", "level" : "intermediate" }, { "name" : "Off-chain telemetry", "level" : "intermediate" }, { "name" : "OSINT analysis", "level" : "intermediate" }, { "name" : "Commercial data analysis", "level" : "intermediate" } ], "majorSkills" : "All-source investigation, Legal process, AI tools", "majorSkillsList" : [ "All-source investigation", "Legal process", "AI tools" ], "coreResponsibilities" : "Lead targeting-driven investigative work, Take legal process to the ground, Follow the data, Deliver actionable intelligence, Operate intelligence flywheel daily, Fuse on-chain and off-chain data, Build operational pictures, Run legal process end-to-end, Convert returns into intelligence, Trace scam compounds geographically, Trace scam compounds operationally, Combine attribution with telemetry, Identify operators, Identify controllers, Identify movement patterns, Process returns at high volume, Feed victim data, Feed operator data, Find the seams, Pivot from victim to operation, Multiply leads, Partner with Threat Intelligence Analyst, Partner with All-Source Lead, Translate strategy into packages, Influence federal investigations", "teamCollaboration" : "Partner with Threat Intelligence Analyst; Partner with All-Source Lead; Work with analysts; Work with engineers; Work with customers", "domainKnowledge" : "Pig butchering syndicates; Romance fraud networks; Investment scam operations; On-chain data; Off-chain telemetry; OSINT; Crypto", "domainList" : [ "pig-butchering-syndicates", "romance-fraud-networks", "investment-scam-operations", "on-chain-data", "off-chain-telemetry", "osint", "crypto" ], "domainSpecificKnowledge" : [ "Pig butchering syndicates", "Romance fraud networks", "Investment scam operations", "On-chain data", "Off-chain telemetry", "OSINT", "Crypto" ], "communicationSkills" : "Written communication; Memos; Attribution write-ups; Federal-style leads", "problemSolvingSkills" : "Creative tactical thinking; Link analysis; Pattern analysis", "specialRequirements" : "US Citizenship required, Located in the US", "outcomesObjectives" : "Dismantle scam operations; Deliver actionable intelligence; Generate defensible target packages", "qualificationsBasic" : "3 to 5 years investigative experience, Federal law enforcement experience, Intelligence Community analysis experience, Legal process expertise, Drafted and worked legal process returns, Creative tactical thinking, Link and pattern analysis fluency, Written communication skills, AI fluency", "qualificationsPreferred" : "Crypto experience", "remoteFriendly" : true, "rawDescription" : "BUILD A SAFER WORLD. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. ABOUT THE ROLE The Scam Disruption team is TRM's tip of the spear against pig butchering syndicates, romance fraud networks, and investment scam operations that steal billions from victims each year. As an All-Source Investigator, you’ll lead targeting-driven investigative work: taking legal process to the ground, following the data wherever it leads, and delivering actionable intelligence to law enforcement partners. You will operate the \"intelligence flywheel\" daily — fusing on-chain and off-chain data to build operational pictures that help dismantle scam operations. THE IMPACT YOU WILL HAVE - Run legal process end-to-end against scam infrastructure and convert returns into targeting-ready intelligence for TRM’s teams and law enforcement partners - Trace scam compounds geographically and operationally — combining on-chain attribution with off-chain telemetry, OSINT, and commercially available data to identify operators, controllers, and movement patterns - Work the intelligence flywheel operationally — processing returns at high volume and feeding victim and operator data into TRM's intelligence and product pipelines - Find the seams — pivot from a single victim into uncovering the operation and multiplying leads - Partner with the Threat Intelligence Analyst (Scams Expert) and the All-Source Lead to translate disruption strategy into targeting packages that influence federal investigations WHAT WE'RE LOOKING FOR - 3 to 5 years of all-source investigative or targeting experience — federal law enforcement (former 1811s — e.g., FBI, HSI, IRS-CI, Secret Service), Intelligence Community all-source analysis, or mission-aligned private sector equivalent - Legal process expertise — you have personally drafted and worked returns from US legal process and know how to operationalize the data - Creative tactical thinking — demonstrated ability to pivot from a single point to a network view, identifying operators behind operations - Link and pattern analysis fluency — ability to correlate disparate data sources to generate defensible target packages - Strong written communication — skilled at writing memos, attribution write-ups, and federal-style leads that are actionable - AI fluency (required) — you use AI tools in your workflow, synthesizing returns, drafting outputs, and accelerating analysis, with examples of how AI has impacted your work - Crypto experience is a plus, not a requirement — we teach on-chain tradecraft; we cannot teach the targeter's instinct - US Citizenship required - Must be located in the US ABOUT THE TEAM - The Scam Disruption team operates within TRM’s Blockchain Intelligence organization, alongside threat intelligence analysts, on-chain investigators, and federal partners - All-Source Investigators are the operational core, converting strategy and tooling into prosecutable, actionable intelligence - Distributed team with an async-first approach via Slack and Notion, plus structured syncs for alignment - High autonomy, high standards, low bureaucracy — work directly with analysts, engineers, and customers who depend on your output TEAM OPERATING RHYTHMS - Weekly team syncs to align targeting priorities and review disruption opportunities - Daily async standups via Slack on active work, returns, and target packages in flight - Primary time zone overlap: US Eastern / Central - All output documented in Notion and TRM’s investigative tools - Surge availability expected during time-sensitive disruption windows JOIN OUR MISSION We seek people whose work matters, who build with speed and rigor, and who take pride in protecting others through their craft. If you’re excited by TRM’s mission but don’t check every box, apply anyway. Build to protect civilization. Let’s do it together. LIFE AT TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly as we experiment and iterate - Work that often requires operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like AI FLUENCY AT TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. LEADERSHIP PRINCIPLES We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. JOIN OUR MISSION At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. PRIVACY POLICY AND ADDITIONAL INFORMATION By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy. We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog. RECRUITMENT AGENCIES TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. LEARN MORE: COMPANY VALUES https://www.trmlabs.com/culture | INTERVIEWING https://www.trmlabs.com/interviewing | FAQS https://www.trmlabs.com/faq", "summaryDescription" : "All Source Investigator at TRM Labs. Skills: All-source investigation, Legal process, AI tools. Lead targeting-driven investigative work. Take legal process to the ground", "createdAt" : "2026-06-14T04:41:03.234", "lastUpdated" : "2026-06-15T09:03:25.355", "ingestTimestamp" : "2026-06-14T04:41:03.234", "mongoId" : "6a2cafe274d8ee00a09d81d5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "On-chain attribution", "Off-chain telemetry", "OSINT analysis", "Commercial data analysis", "All-source investigation", "Legal process", "AI tools", "Targeting", "Intelligence analysis", "Link analysis", "Pattern analysis", "Pig butchering syndicates", "Romance fraud networks", "Investment scam operations", "On-chain data", "OSINT", "Crypto" ], "skillCount" : 17, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 443.80896, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.85 }, { "id" : "6a17309c58b93c861ed12f5f", "title" : "Investigator - PDD Boston & Roxbury", "company" : "Committee for Public Counsel Services", "industry" : "Legal", "salary" : { "min" : 70000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the 2024-2025 market baseline for an Investigator role in Boston, adjusted for mid-seniority and the legal industry." }, "location" : "Massachusetts-Boston", "locations" : [ "Massachusetts-Boston", "Legal Services", "Committee for Pub Counsel Srvc, Full-time, Full-time" ], "timestamp" : "2026-06-16T00:31:08.890", "fingerprint" : "1176b22fd2d56cb0bc5cfd32289e19b2b8c56236b78e77f71c1cf4ba721d56b5", "source" : "taleo", "language" : "en", "applyUrl" : "https://massanf.taleo.net/careersection/ex/jobdetail.ftl?job=1086479", "externalId" : "1086479", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3588336,-71.0578303" } ], "locationText" : "Boston, Massachusetts, United States", "remoteFriendly" : false, "rawDescription" : "********************ALL APPLICANTS MUST APPLY DIRECTLY THROUGH THE CPCS iCIMS WEBSITE. IF YOU APPLY THROUGH MASS CAREERS AND DO NOT COMPLETE THE CPCS iCIMS APPLICATION, YOU WILL NOT BE CONSIDERED FOR THIS POSITION. PLEASE USE THE FOLLOWING LINK TO APPLY (CUT AND PASTE INTO YOUR BROWSER IF THE EMBEDDED LINK DOES NOT WORK): https://careers-publiccounsel.icims.com/jobs/3106/investigator---pdd-boston-&-roxbury/job ******************** The Public Defender Division of Committee for Public Counsel Services, the Massachusetts public defender agency, is seeking an Investigator for the Roxbury Defenders Unit (RDU). Investigators conduct criminal defense investigations and aid in trial preparation for CPCS Trial Attorneys in Municipal, District, and Superior Court cases in Suffolk County. Investigators are key members of the defense team who assist in developing defense strategies for indigent persons charged with criminal offenses by interviewing witnesses, documenting crime scenes, and later testifying in court. This position will be seated in the RDU but will also support the Boston Office and work throughout Suffolk County. We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all. Our Values Courage • Accountability • Respect • Excellence DIVERSITY AND INCLUSION MISSION STATEMENT CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility of each member of the CPCS community. AGENCY OVERVIEW CPCS is the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, family regulation, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters. The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS staff to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics. OFFICE OVERVIEW The Roxbury Defenders’ Office, formerly known as the Roxbury Defenders’ Committee, was founded in 1971 by a group of African American attorneys (including Roderick Ireland who later became Chief Justice of the Massachusetts Supreme Judicial Court). Its mission was to provide legal services to Roxbury residents who were not adequately represented. The Office has been staffed over the years by many attorneys who have achieved prominence as trial lawyers, judges, elected officials, and community leaders. The office is located at 10 Malcom X Boulevard in the heart of Roxbury. The Office continues to provide excellent and zealous representation to the greater Roxbury Community, representing clients in the Suffolk Superior Court, and Roxbury, Dorchester, and West Roxbury Divisions of the Boston Municipal Court. From its inception the Office has been integrally involved in the local community; members of the Office participate in various local activities and organizations to improve the welfare of its clients and the people in the area. The Office continues to strongly believe in community engagement and partnership to assist clients as they navigate the criminal legal system. POSITION OVERVIEW Public Defender Investigators are key members of the defense team and are responsible for conducting criminal defense investigations and trial preparation for CPCS Trial Attorneys as well as assisting in developing defense strategy for indigent persons charged with criminal offenses in the Municipal, District, and Superior courts in Suffolk County. Key responsibilities of Investigators are locating and interviewing persons, obtaining facts, inspecting records, writing reports, documenting crime scenes, searching databases and social media, summonsing witnesses to court, shepherding witnesses through the trial court process, and testifying in court. Investigators work under the direction of the Attorney-in-Charge, the Director of Investigations, and the Supervising Investigator and work collaboratively with other staff investigators, Attorneys-in-Charge, and CPCS Administration. This position will be seated in the RDU but will also support the Boston Office and work throughout Suffolk County. RESPONSIBILITIES Locating and interviewing cooperative and, at times, uncooperative witnesses, alleged victims, and clients; Investigating crime scenes, commonly located in neighborhoods that have been designated as ‘high crime areas’ by local law enforcement agencies; Preparing and presenting oral and/or written reports based upon interviews and/or information obtained during the course of the investigation; Conducting surveillance; Measuring, diagramming, and photographing locations where crimes may have taken place and/or any location appropriate to the defense strategy; Utilizing computers for on-line access to the Registry of Motor Vehicles, public records, databases, social networking sites, and various online searches; Keeping accurate records of all phases of the investigation, and being accountable for all aspects of the investigation; Testifying in court as needed; Networking and maintaining personal contact with individuals in various agencies, including, but not limited to, police departments, courts, state agencies, private sector agencies, and others to facilitate access to information necessary to the defense of a case; Reviewing and analyzing police reports and witness statements; Maintaining open lines of communication with attorneys as to investigative updates and case strategy and meeting all deadlines associated with cases; Maintaining professional and productive relationships with attorneys; Evaluating individuals and factual situations to aid the attorney in preparing and presenting a defense to the criminal charges; Advising attorneys regarding changes and developments in investigative tools and techniques; Developing familiarity with Massachusetts criminal laws and rules of criminal procedure; Serving summonses on witnesses and document record keepers; Arranging timely appearance of witnesses at court by keeping them “on call” and when necessary providing transportation for clients and/or witnesses to court or other facilities; Preparing exhibits for trials and hearings; Ability to work independently and outside of normal business hours as needed; Participating in training programs for attorneys, as well as investigators; and, Other duties as assigned. MINIMUM ENTRANCE REQUIREMENTS Associate degree with coursework in criminal justice, forensics, law or related area of study; a minimum of three years of experience in criminal defense investigations or a related investigative field which primarily involves the interviewing of persons, obtaining facts, inspection of records and writing reports; or an equivalent combination of education, experience, and skills; Must possess a valid and active Massachusetts driver’s license and have full access to a dependable automobile; and, Access to home internet access sufficient to work remotely. A bachelor’s degree may be substituted for up to 2 years of investigatory experience. QUALIFICATIONS/SKILLS Experience with Microsoft Office, internet databases, online searches and databases, and camera and video equipment; Strong interpersonal skills and ability to communicate effectively, orally and in writing; Good analytical and time-management skills; Bilingual abilities preferred; and, Adjusting scheduled hours to work outside of regular business hours, e.g., on nights and weekends, is required with some regularity. Ability to be flexible due to unexpected and times sensitive issues requiring immediate attention is essential. The successful candidates will be subject to a background check including CORI and driving history reviews. EEO Statement The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang, at sdebow@publiccounsel.net ********************ALL APPLICANTS MUST APPLY DIRECTLY THROUGH THE CPCS iCIMS WEBSITE. IF YOU APPLY THROUGH MASS CAREERS AND DO NOT COMPLETE THE CPCS iCIMS APPLICATION, YOU WILL NOT BE CONSIDERED FOR THIS POSITION. PLEASE USE THE FOLLOWING LINK TO APPLY (CUT AND PASTE INTO YOUR BROWSER IF THE EMBEDDED LINK DOES NOT WORK): https://careers-publiccounsel.icims.com/jobs/3106/investigator---pdd-boston-&-roxbury/job ******************** Investigator - CJC", "summaryDescription" : "Investigator - PDD Boston & Roxbury at Committee for Public Counsel Services", "createdAt" : "2026-06-14T19:42:34.584", "lastUpdated" : "2026-06-16T00:31:08.890", "ingestTimestamp" : "2026-06-14T19:42:34.584", "mongoId" : "6a17309c58b93c861ed12f5f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "_score" : 440.51605, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.98 }, { "id" : "69fda4e34c40e2acd1b997d7", "title" : "Investigation Specialist", "company" : "Amazon Dev Center India", "industry" : "Administrative Support, Investigation, no business category", "salary" : { "min" : 1200000.0, "max" : 1800000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Investigation Specialist in Hyderabad, India, adjusted for mid-seniority and e-commerce industry." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-15T01:59:59.262", "fingerprint" : "a24409130ad7ef06920fa33a5684b755bcd49e870c8a4e27f3b5e86b8883a6e4", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10413341/apply", "externalId" : "e4278e43-36b2-48e1-a6a0-97aa08cacb4f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Ecommerce payments", "Trust and safety", "Customer-driven workplace" ], "hardSkillsList" : [ "Transaction authentication" ], "softSkillsList" : [ "Analytical", "Individual problem-solving", "Judgment" ], "hardSkills" : [ { "name" : "Transaction authentication", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical" }, { "name" : "Individual problem-solving" }, { "name" : "Judgment" } ], "majorSkills" : "Risk Management, Investigation, Ecommerce risk", "majorSkillsList" : [ "Risk Management", "Investigation", "Ecommerce risk" ], "coreResponsibilities" : "Research and evaluate facts surrounding seller transactions, Take appropriate action on investigated transactions, Document actions by providing detailed annotations, Communicate with external customers via phone or email, Communicate with internal customers and peers, Understand the issue and make best use of, Systematically escalate problems or variance, Communicate with internal and external stakeholders, Understand performance metrics to create analysis, Meet predetermined and assigned productivity targets and quality", "teamCollaboration" : "Department management; Risk analysts; Risk engineers; Company associates", "domainKnowledge" : "Online ecommerce risk; Ecommerce payments; Trust and safety", "domainList" : [ "online-ecommerce-risk", "ecommerce-payments", "trust-and-safety" ], "domainSpecificKnowledge" : [ "Online ecommerce risk", "Ecommerce payments", "Trust and safety" ], "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Written communication; Verbal communication; Interpersonal skills", "documentationSkills" : "Detailed annotations", "problemSolvingSkills" : "Problem solving; Analytical skills; Logical analysis", "specialRequirements" : "Seasonal role (FTC) for 12 months", "outcomesObjectives" : "Elimination of online ecommerce risk; Fulfills department standards for time spent; Productivity and quality assurance", "qualificationsBasic" : "Bachelor's degree, Speak, write, and read fluently in English, Experience with Microsoft Office products and applications, Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, Experience in payments or e-commerce", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "***Please note that this job role is a seasonal role (FTC) for 12 months on the payroll of Amazon*** Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Risk Management Team. Candidates will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment. The position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy. The Position will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department. Basic Qualifications . Candidate must hold a bachelor's degree . Speak, write, and read fluently in English . Experience with Microsoft Office products and applications . Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays . Experience in payments or e-commerce Communication Skills • Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response • Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers Problem Solving Skills • Demonstrated ability to work independently and make complex investigation decisions with little to no guidance • Excellent problem solving skills • Demonstrated ability to analyze problems logically • Self disciplined, diligent, proactive and detail oriented • Strong time management and organizational skills • Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent • Excellent ability to determine situational needs and provide appropriate solutions Key job responsibilities This includes, but is not limited to: • Researches and evaluates facts surrounding seller transactions • Takes appropriate action on investigated transactions based on established standard operation procedure and tools • Documents their actions by providing detailed annotations • Communicates with external customers via phone or email during the investigation process • Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process • Understand the issue and make best use of the available resources to resolve it • Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard • Communicate with internal and external stakeholders • Understand performance metrics to create analysis for driving business goals • Meet predetermined and assigned productivity targets and quality standards Basic Qualifications: - Experience with Microsoft Office products and applications - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in payments or e-commerce Preferred Qualifications: - Speak, write, and read fluently in English Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Investigation Specialist at Amazon Dev Center India. Skills: Risk Management, Investigation, Ecommerce risk. Research and evaluate facts surrounding seller transactions. Take appropriate action on investigated transactions", "postedDate" : "2026-06-13T04:38:30.465", "createdAt" : "2026-06-13T04:38:30.465", "lastUpdated" : "2026-06-15T01:59:59.262", "ingestTimestamp" : "2026-06-13T04:38:30.465", "mongoId" : "69fda4e34c40e2acd1b997d7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10413341/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Transaction authentication", "Analytical", "Individual problem-solving", "Judgment", "Risk Management", "Investigation", "Ecommerce risk", "Ecommerce payments", "Trust and safety", "Customer-driven workplace", "Online ecommerce risk", "Microsoft Office" ], "skillCount" : 12, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "_score" : 440.43506, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c6ddb74d8ee00a092026c", "title" : "FinCrime Operations Team Lead - AML Investigations", "company" : "Wise", "industry" : "Financial Services", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for FinTech industry in Tallinn, Estonia, adjusted for Lead seniority and company size." }, "location" : "Tallinn, EE", "locations" : [ "Tallinn", "EE" ], "timestamp" : "2026-06-15T09:38:30.687", "fingerprint" : "99de36304d271d163a3638bd68a04c9566c1b55382b0c51abe02372f970f1609", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Wise/744000131854619-fincrime-operations-team-lead-aml-investigations", "externalId" : "744000131854619", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tallinn", "state" : "Harju County", "country" : "Estonia", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "59.4372420,24.7572693" } ], "locationText" : "Tallinn, Harju County, Estonia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "AML investigations", "Suspicious activity identification", "Regulatory compliance", "Payment pattern analysis" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "AML investigations", "level" : "intermediate" }, { "name" : "Suspicious activity identification", "level" : "intermediate" }, { "name" : "Regulatory compliance", "level" : "intermediate" }, { "name" : "Payment pattern analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "AML Investigations, Team Leadership, Process Optimization", "majorSkillsList" : [ "AML Investigations", "Team Leadership", "Process Optimization" ], "coreResponsibilities" : "Build and lead AML investigators, Develop AML investigators, Empower team with tools, Empower team with training, Foster positive work environment, Adapt leadership style, Measure team KPIs, Improve team KPIs, Meet performance metrics, Meet regulatory standards, Initiate operational process changes, Support operational process changes, Enhance team performance, Enhance team efficiency, Collaborate with leads, Collaborate with product teams, Collaborate with developers, Manage operational impact of changes, Identify automation opportunities, Improve customer experience, Facilitate professional growth, Set personal development plans, Leverage available resources, Lead by example, Establish team identity, Recognize team contributions, Celebrate team contributions, Motivate individuals, Inspire individuals, Foster diverse culture, Foster equitable culture, Foster inclusive culture, Exemplify Wise values, Support work-life balance, Check in on team well-being, Offer constructive feedback, Navigate conflicts effectively, Build work environment, Identify suspicious activity", "teamCollaboration" : "Collaborate with larger team; Collaborate with other teams; Cross-functional collaboration", "domainKnowledge" : "AML; FinCrime; Financial crime; Anti-Money Laundering", "domainList" : [ "aml", "fincrime", "financial-crime", "anti-money-laundering" ], "domainSpecificKnowledge" : [ "AML", "FinCrime", "Financial crime", "Anti-Money Laundering" ], "communicationSkills" : "Communicate complex concepts", "continuousLearning" : "Professional growth; Personal development plans", "innovationCreativity" : "Identify opportunities for automation", "problemSolvingSkills" : "Analyze suspicious payment patterns; Navigate conflicts", "specialRequirements" : "Legally authorized to work in Estonia", "outcomesObjectives" : "Ensure compliance with regulatory obligations; Enhance efficiency; Improve customer experience; Meet performance metrics; Meet regulatory standards", "qualificationsBasic" : "2+ years experience leading teams, Knowledge in AML/FinCrime fields, Analyze and improve team metrics, Legally authorized to work in Estonia, Excellent English skills", "qualificationsPreferred" : "Proven track record of ownership, Great team player", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about [our mission](https://wise.jobs/our-mission) and [what we offer](https://wise.jobs/what-we-offer). We’re looking for an AML Investigations Team Lead to join our team in Tallinn. This role is a unique opportunity to have an impact on Wise’s mission by helping identify suspicious activity and ensuring Wise remains compliant. You will play a crucial role in advancing our mission of Money Without Borders by leading a team of investigators in Budapest and collaborating with a larger team distributed across five different offices worldwide. Your mission is to lead and support your team in identifying and analyzing suspicious payment patterns, ensuring compliance with regulatory obligations, and fostering a strong sense of community within the team. As an AML Investigations Team Lead, your primary duties include building and developing your team, optimizing operational processes, and collaborating with other teams to enhance efficiency and customer experience. Here’s how you’ll be contributing to the AML Investigations team: Leadership: * Build, lead, and develop a team of AML Investigators with a strong sense of community and shared purpose. * Empower your team by providing the necessary tools and training to excel in their roles. * Foster a positive and inclusive work environment, adapting your leadership style to meet the needs of your team members. Performance and Operations: * Measure and work towards improving team KPIs, ensuring the team meets performance metrics and regulatory standards. * Initiate and support operational process changes to enhance team performance and efficiency. * Collaborate with other leads, product teams, and developers to manage the operational impact of changes and identify opportunities for automation and improved customer experience. Team Development: * Facilitate ongoing professional growth by setting personal development plans and leveraging available resources. * Lead by example, establishing a team identity built on trust, high standards, and accountability. * Recognize and celebrate team contributions, motivating and inspiring individuals to excel. Culture and Well-being: * Foster a diverse, equitable, and inclusive culture by exemplifying Wise’s values and supporting a healthy work-life balance. * Regularly check in on the team's well-being, offering constructive feedback and navigating conflicts effectively. * Build a work environment rooted in trust, respect, and inclusivity. ## Qualifications A bit about you: * You’re legally authorised to work in Estonia * You have excellent written and spoken English skills, capable of communicating complex concepts clearly and effectively. * You have 2+ years of experience in leading and developing teams in a similar role. * You possess strong knowledge in AML / FinCrime fields. * You have a good understanding of and ability to analyze and improve team metrics , while collaborating with specialists in different areas. * You have a proven track record of taking ownership and responsibility, as well as being a great team player. * You possess excellent communication and presentation skills to assist with internal and external projects and audits. ## Additional Information If you are interested in the position, please apply by submitting your CV and Cover Letter in English. In your Cover Letter, please explain your interest in this role and why you want to join the AML team. We will unfortunately be unable to progress with your application this time if you have applied for the same role within the last 6 months. When to expect a response: We aim to respond to all applicants as quickly as possible. However, due to high application volumes, there may be some delays. Here are our expected review timeframes: * CV & Cover Letter Review - 2 working days * Take Home Assignment - 5 working days * First interview - 5 working days * Final Interview - 5 working days For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit [Wise.Jobs](https://www.wise.jobs/). Keep up to date with life at Wise by following us on [LinkedIn](https://www.linkedin.com/company/1769571/) and [Instagram](https://www.instagram.com/wisecareers/).", "summaryDescription" : "FinCrime Operations Team Lead - AML Investigations at Wise. Skills: AML Investigations, Team Leadership, Process Optimization. Build and lead AML investigators. Develop AML investigators", "postedDate" : "2026-06-12T09:26:05.000", "createdAt" : "2026-06-14T02:36:45.635", "lastUpdated" : "2026-06-15T09:38:30.687", "ingestTimestamp" : "2026-06-14T02:36:45.635", "mongoId" : "6a2c6ddb74d8ee00a092026c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "AML investigations", "Suspicious activity identification", "Regulatory compliance", "Payment pattern analysis", "Leadership", "AML Investigations", "Team Leadership", "Process Optimization", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "AML", "FinCrime", "Financial crime", "Anti-Money Laundering" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 439.33157, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30588bf292fd229cf42f14", "title" : "Customer Success Manager (Customer Service Team Leader)", "company" : "Bosun", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Customer Success Manager in Beaufort, United States, adjusted for experience and industry." }, "location" : "Beaufort, SC", "locations" : [ "Beaufort", "SC" ], "timestamp" : "2026-06-16T05:23:34.192", "fingerprint" : "4e6b04d7d938aa3bf94199fdf54f00d38952e0af7d30adfa67530b20f53783cb", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://bosun-25f9d5ec70da.breezy.hr/p/6cf60d367741-customer-success-manager-customer-service-team-leader", "externalId" : "6cf60d367741", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Beaufort", "state" : "South Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.3850708,-80.6923169" } ], "locationText" : "Beaufort, South Carolina, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "coreResponsibilities" : "Lead customer-facing team, Serve public across offices", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Customer Success Manager (Customer Service Team Leader) Beaufort County Area, SC Full-Time | In-Person Confidential Client About the Opportunity Our client is seeking a Customer Success Manager (Customer Service Team Leader) to lead a customer-facing team serving the public across two office locati", "summaryDescription" : "Customer Success Manager (Customer Service Team Leader) at Bosun. Lead customer-facing team. Serve public across offices", "createdAt" : "2026-06-15T22:12:06.288", "lastUpdated" : "2026-06-16T05:23:34.192", "ingestTimestamp" : "2026-06-15T22:12:06.288", "mongoId" : "6a30588bf292fd229cf42f14", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "_score" : 439.101, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.92 }, { "id" : "69cf3f072beec4dd3d934199", "title" : "Investigation Representative", "company" : "ASSPL", "industry" : "Supply Chain/Transportation Management, Cust. Experience Qualit Ops, transportation and logistics", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an E-Commerce Investigation Representative in Telangana, India, adjusted for junior seniority and company size." }, "location" : "Telangana, IND", "locations" : [ "Telangana, IND" ], "timestamp" : "2026-06-15T01:58:43.291", "fingerprint" : "bbb574d456c3662e4d5b2fbf7aed51326bfc548afa5c157a28236bb73e8fdff3", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10381969/apply", "externalId" : "a39ebde9-5090-4e4c-a51f-2e6344848bdf", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Telangana", "country" : "India", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "Telangana, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "technicalSkills" : "SQL", "professionalSkills" : [ "Data analysis", "Process improvements", "Automation" ], "hardSkillsList" : [ "Analytical skills", "Attention to detail" ], "hardSkills" : [ { "name" : "Analytical skills", "level" : "intermediate" }, { "name" : "Attention to detail", "level" : "intermediate" } ], "majorSkills" : "Investigation, Data analysis", "majorSkillsList" : [ "Investigation", "Data analysis" ], "coreResponsibilities" : "Manage daily operational activities, Provide accurate resolution to sellers and fulfillment centres, Support Sellers, Associates, and Management, Ensure program standards for individual and team performance, Facilitate flow of information between different stakeholders, Resolve issues created by sellers accurately in a, Provide timely resolution to the issue, Research issues, Query internal tools, Make real-time decisions, Analyze data, Notice trends, Drive seller experience without compromising on time, Understand inbounding, Communicate clearly in english in the written and, Conduct assigned investigations in a timely manner, Use data analysis and other tools, Facilitate flow of information, Report progress, Identify blockers, Provide resolutions, Summarize findings, Propose solutions, Identify gaps, Identify risks in current mechanisms, Plan freight delivery, Perform rescue operations, Contingency management", "teamCollaboration" : "Cross-functional coordination; Vendor management; Stakeholder management", "domainKnowledge" : "Inbounding", "domainList" : [ "inbounding" ], "domainSpecificKnowledge" : [ "Inbounding" ], "toolProficiency" : [ "Windows", "Microsoft Outlook", "Microsoft Word" ], "communicationSkills" : "Written communication; Verbal communication", "problemSolvingSkills" : "Deep dive analysis", "qualificationsBasic" : "1 year of work experience, Excellent communication skills (written and verbal) in English language, Ability to communicate correctly and understand the issues, Ability to concentrate and follow up on issues without distraction to resolution, Work successfully in a team environment as well as independently, Familiarity with Windows, Microsoft Outlook, Microsoft Word, internet browser, Excellent typing skills, Demonstrates an ability to successfully navigate websites, Deep diving skills", "qualificationsPreferred" : "Experience with advanced use of SQL for data mining, Experience in creating process improvements with automation and analysis", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "ROW IB team is seeking a highly motivated Investigation Specialist to help manage daily operational activities centrally across INFCs. Our teams' objective is to provide the accurate resolution to all the sellers and fulfillment centres. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class services with Amazon.in's customer centric focus applied to the Seller experience. The Investigation Specialist will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. An Investigation Representative at ROW IB is responsible for flow of information between different stakeholders and resolves the issues created by sellers accurately in a timely manner. Key job responsibilities An Investigation Representative provides timely resolution to the issue in hand by researching, querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive seller experience without compromising on time. The candidate should have the basic understanding of inbounding and should be able to communicate clearly in english in the written and verbal form. A day in the life An Investigation Representative is responsible for conducting assigned investigations in a timely manner within an ambiguous environment using data analysis and other tools. This requires high level of ownership throughout investigation life cycle by facilitating flow of information, reporting progress and identifying blockers & providing resolutions. An Investigation Representative will insist on high standards by effective deep dive to summarize findings and proposing solutions by identifying gaps and risks in current mechanisms. About the team Rest of World Inbound (ROW IB) team is a vertical of ROW APEX, India Operations. Our team objective is to provide the hassle free and smooth inbounding experience to all sellers and vendors across amazon fulfillment centres. The team is responsible to plan the freight delivery across fulfillment centres and perform rescue operations, and contingency management. Basic Qualifications: - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - - Graduation from a recognized university with 1 year of work experience. - - Excellent communication skills (written and verbal) in English language. - - Ability to communicate correctly and understand the issues. - - Ability to concentrate and follow up on issues without distraction to resolution. - - Work successfully in a team environment as well as independently. - - Familiarity with Windows, Microsoft Outlook, Microsoft Word, internet browser and Excellent typing skills. - - Demonstrates an ability to successfully navigate websites. - - Deep diving skills Preferred Qualifications: - Experience with advanced use of SQL for data mining , or experience in creating process improvements with automation and analysis. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Investigation Representative at ASSPL. Skills: Investigation, Data analysis. Manage daily operational activities. Provide accurate resolution to sellers and fulfillment centres", "postedDate" : "2026-06-13T03:45:35.419", "createdAt" : "2026-06-13T03:45:35.419", "lastUpdated" : "2026-06-15T01:58:43.291", "ingestTimestamp" : "2026-06-13T03:45:35.419", "mongoId" : "69cf3f072beec4dd3d934199", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10381969/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Analytical skills", "Attention to detail", "Investigation", "Data analysis", "Process improvements", "Automation", "Inbounding", "Windows", "Microsoft Outlook", "Microsoft Word" ], "skillCount" : 10, "jobCategory" : "data", "dataQualityScore" : 0.8888889, "_score" : 436.8712, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2c6ddb74d8ee00a092026b", "title" : "FinCrime Operations Team Lead - AML Investigations", "company" : "Wise", "industry" : "Financial Services", "salary" : { "min" : 1.55E7, "max" : 2.2E7, "currency" : "HUF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for FinTech in Budapest, Hungary, adjusted for Lead seniority and a global FinTech company." }, "location" : "Budapest, HU", "locations" : [ "Budapest", "HU" ], "timestamp" : "2026-06-15T10:53:55.216", "fingerprint" : "269874827c2fa28e0b193233135c1ba1ba186f7512db047b1e18b017e29d76e0", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Wise/744000131849025-fincrime-operations-team-lead-aml-investigations", "externalId" : "744000131849025", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Budapest", "country" : "Hungary", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "47.4813896,19.1457723" } ], "locationText" : "Budapest, Hungary", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "AML investigations", "Suspicious activity identification", "Payment pattern analysis", "Regulatory compliance" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "AML investigations", "level" : "intermediate" }, { "name" : "Suspicious activity identification", "level" : "intermediate" }, { "name" : "Payment pattern analysis", "level" : "intermediate" }, { "name" : "Regulatory compliance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Team leadership, AML/FinCrime, Operational optimization", "majorSkillsList" : [ "Team leadership", "AML/FinCrime", "Operational optimization" ], "coreResponsibilities" : "Build and lead a team, Develop a team of AML Investigators, Empower team with tools and training, Foster positive work environment, Adapt leadership style, Measure and improve team KPIs, Meet performance metrics, Meet regulatory standards, Initiate operational process changes, Support operational process changes, Enhance team performance, Enhance team efficiency, Collaborate with other leads, Collaborate with product teams, Collaborate with developers, Manage operational impact of changes, Identify automation opportunities, Identify customer experience improvements, Facilitate professional growth, Set personal development plans, Leverage available resources, Lead by example, Establish team identity, Recognize team contributions, Celebrate team contributions, Motivate individuals, Inspire individuals, Foster diverse culture, Foster equitable culture, Foster inclusive culture, Exemplify Wise values, Support work-life balance, Check in on team well-being, Offer constructive feedback, Navigate conflicts effectively, Build work environment, Identify suspicious activity, Ensure Wise remains compliant, Lead investigators, Analyze suspicious payment patterns, Ensure compliance with regulatory obligations, Foster community within team, Optimize operational processes, Enhance efficiency, Enhance customer experience", "teamCollaboration" : "Collaborating with larger team; Collaborate with other leads; Collaborate with product teams; Collaborate with developers", "domainKnowledge" : "AML; FinCrime; Regulatory obligations", "domainList" : [ "aml", "fincrime", "regulatory-obligations" ], "domainSpecificKnowledge" : [ "AML", "FinCrime", "Regulatory obligations" ], "communicationSkills" : "Communicate complex concepts", "continuousLearning" : "Professional growth; Personal development plans", "innovationCreativity" : "Identify opportunities for automation", "problemSolvingSkills" : "Navigate conflicts effectively", "outcomesObjectives" : "Improve team KPIs; Meet performance metrics; Meet regulatory standards; Enhance team performance; Enhance team efficiency; Enhance customer experience", "qualificationsBasic" : "2+ years of experience leading teams, Knowledge in AML / FinCrime fields, Analyze and improve team metrics, Excellent communication and presentation skills", "qualificationsPreferred" : "Legal authorization to work in Hungary", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about [our mission](https://wise.jobs/our-mission) and [what we offer](https://wise.jobs/what-we-offer). We’re looking for an AML Investigations Team Lead to join our team in Budapest. This role is a unique opportunity to have an impact on Wise’s mission by helping identify suspicious activity and ensuring Wise remains compliant. You will play a crucial role in advancing our mission of Money Without Borders by leading a team of investigators in Budapest and collaborating with a larger team distributed across five different offices worldwide. Your mission is to lead and support your team in identifying and analyzing suspicious payment patterns, ensuring compliance with regulatory obligations, and fostering a strong sense of community within the team. As an AML Investigations Team Lead, your primary duties include building and developing your team, optimizing operational processes, and collaborating with other teams to enhance efficiency and customer experience. Here’s how you’ll be contributing to the AML Investigations team: Leadership: * Build, lead, and develop a team of AML Investigators with a strong sense of community and shared purpose. * Empower your team by providing the necessary tools and training to excel in their roles. * Foster a positive and inclusive work environment, adapting your leadership style to meet the needs of your team members. Performance and Operations: * Measure and work towards improving team KPIs, ensuring the team meets performance metrics and regulatory standards. * Initiate and support operational process changes to enhance team performance and efficiency. * Collaborate with other leads, product teams, and developers to manage the operational impact of changes and identify opportunities for automation and improved customer experience. Team Development: * Facilitate ongoing professional growth by setting personal development plans and leveraging available resources. * Lead by example, establishing a team identity built on trust, high standards, and accountability. * Recognize and celebrate team contributions, motivating and inspiring individuals to excel. Culture and Well-being: * Foster a diverse, equitable, and inclusive culture by exemplifying Wise’s values and supporting a healthy work-life balance. * Regularly check in on the team's well-being, offering constructive feedback and navigating conflicts effectively. * Build a work environment rooted in trust, respect, and inclusivity. ## Qualifications * A bit about you: * You’re legally authorised to work in Hungary (relocation support available) * You have excellent written and spoken English skills, capable of communicating complex concepts clearly and effectively. * You have 2+ years of experience in leading and developing teams in a similar role. * You possess strong knowledge in AML / FinCrime fields. * You have a good understanding of and ability to analyze and improve team metrics , while collaborating with specialists in different areas. * You have a proven track record of taking ownership and responsibility, as well as being a great team player. * You possess excellent communication and presentation skills to assist with internal and external projects and audits. ## Additional Information If you are interested in the position, please apply by submitting your CV and Cover Letter in English. In your Cover Letter, please explain your interest in this role and why you want to join the AML team. We will unfortunately be unable to progress with your application this time if you have applied for the same role within the last 6 months. When to expect a response: We aim to respond to all applicants as quickly as possible. However, due to high application volumes, there may be some delays. Here are our expected review timeframes: * CV & Cover Letter Review - 2 working days * Take Home Assignment - 5 working days * First interview - 5 working days * Final Interview - 5 working days For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit [Wise.Jobs](https://www.wise.jobs/). Keep up to date with life at Wise by following us on [LinkedIn](https://www.linkedin.com/company/1769571/) and [Instagram](https://www.instagram.com/wisecareers/).", "summaryDescription" : "FinCrime Operations Team Lead - AML Investigations at Wise. Skills: Team leadership, AML/FinCrime, Operational optimization. Build and lead a team. Develop a team of AML Investigators", "postedDate" : "2026-06-12T09:26:28.000", "createdAt" : "2026-06-13T20:23:31.081", "lastUpdated" : "2026-06-15T10:53:55.216", "ingestTimestamp" : "2026-06-13T20:23:31.081", "mongoId" : "6a2c6ddb74d8ee00a092026b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "AML investigations", "Suspicious activity identification", "Payment pattern analysis", "Regulatory compliance", "Leadership", "Team leadership", "AML/FinCrime", "Operational optimization", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "AML", "FinCrime", "Regulatory obligations" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 436.65808, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c72e174d8ee00a0931e43", "title" : "Preliminary Investigator", "company" : "Wynn Resorts", "industry" : "Gambling And Casinos", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for an entry-level Preliminary Investigator in Las Vegas, NV, adjusted for the hospitality industry and company size." }, "location" : "Las Vegas, NV, United States", "locations" : [ "Las Vegas", "NV", "United States" ], "timestamp" : "2026-06-15T10:13:20.669", "fingerprint" : "0873f4f489c01492097f34769034f39c8f23472e2f58475a3483c1c153999d7b", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/WynnResorts/744000131722829-preliminary-investigator", "externalId" : "744000131722829", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Las Vegas", "state" : "Nevada", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1674263,-115.1484131" } ], "locationText" : "Las Vegas, Nevada, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Security reporting", "Incident documentation", "Evidence collection", "Chain of custody" ], "hardSkills" : [ { "name" : "Security reporting", "level" : "intermediate" }, { "name" : "Incident documentation", "level" : "intermediate" }, { "name" : "Evidence collection", "level" : "intermediate" }, { "name" : "Chain of custody", "level" : "intermediate" } ], "majorSkills" : "Incident investigation, Security reporting, Asset protection", "majorSkillsList" : [ "Incident investigation", "Security reporting", "Asset protection" ], "coreResponsibilities" : "Protect company assets, Provide safe environment, Interview individuals, Summarize incidents, Write security reports, Maintain records and processes, Support department team members, Maximize departmental opportunities, Maintain company standards, Ensure guest experience, Ensure team member experience, Document all incidents, Document all events, Ensure reports are complete, Ensure reports are accurate, Identify relevant forms, Identify relevant documents, Use iTrak computer program, Add participants in iTrak, Transfer media files in iTrak, Transfer forms in iTrak, Conduct supplemental reports, Complete incident reports, Print incident reports, Email incident reports, Proofread incident reports, Prepare reports for approval, Identify affected persons, Identify potential witnesses, Implement proper procedures, Issue statements to persons, Collect witness contact information, Advise claimants to contact Lost and Found, Gather pertinent information, Determine if incident report is necessary, Use Opera computer program, Conduct inquiries in guest folios, Gather information from guests, Gather history from guests, Gather information from patrons, Gather history from patrons, Use HotSOS computer program, Initiate work order requests, Provide specific issues, Provide specific locations, Conduct minor investigations, Report safety violations, Request video coverage, Initiate engineering work orders, Request lock interrogation reports, Conduct correct procedures, Provide proper documents, Obtain photos from accidents, Notify hotel management, Notify Safety Department management, Notify Corporate Investigations, Provide correct forms for injuries, Secure accident scenes, Secure evidence, Log evidence, Document conditions contributing to incidents, Document hazards contributing to incidents, Collect evidence related to incidents, Secure evidence related to incidents, Collect evidence related to affected persons, Secure evidence related to affected persons, Follow proper chain of custody, Provide assistance to outside agencies, Provide assistance to outside organizations, Work with other investigative departments, Provide information to investigative departments, Provide details to investigative departments", "teamCollaboration" : "Work extensively with other investigative departments", "domainKnowledge" : "OSHA guidelines; Guest/Patron Missing Property; Guest/Patron Injury; Guest /Patron Property Damage; VIP/Private Access; Hotel Property Damage; Employee Injury; Guestployee Assist; Outside Agency Assist; Recovered Property; Criminal Acts; Safe Recovery; Vehicle Damage; Suspicious Incident; Guestployee Misconduct; Guestployee Voluntary statements; Guest Accident/Illness reports; Guest Injury forms; Medical Provider forms; Property Loss/Damage forms; Guest Claims cards; Employee Accident reports; Additional Information forms; Medical Release forms; Medical Referral forms; Prescription forms; Transport forms; Taxicab forms; Las Vegas Metropolitan Police; Nevada Gaming Control Board; Taxi Authority", "domainList" : [ "osha-guidelines", "guest-patron-missing-property", "guest-patron-injury", "guest-patron-property-damage", "vip-private-access", "hotel-property-damage", "employee-injury", "guestployee-assist", "outside-agency-assist", "recovered-property", "criminal-acts", "safe-recovery", "vehicle-damage", "suspicious-incident", "guestployee-misconduct", "guestployee-voluntary-statements", "guest-accident-illness-reports", "guest-injury-forms", "medical-provider-forms", "property-loss-damage-forms", "guest-claims-cards", "employee-accident-reports", "additional-information-forms", "medical-release-forms", "medical-referral-forms", "prescription-forms", "transport-forms", "taxicab-forms", "las-vegas-metropolitan-police", "nevada-gaming-control-board", "taxi-authority" ], "domainSpecificKnowledge" : [ "OSHA guidelines", "Guest/Patron Missing Property", "Guest/Patron Injury", "Guest /Patron Property Damage", "VIP/Private Access", "Hotel Property Damage", "Employee Injury", "Guestployee Assist", "Outside Agency Assist", "Recovered Property", "Criminal Acts", "Safe Recovery", "Vehicle Damage", "Suspicious Incident", "Guestployee Misconduct", "Guestployee Voluntary statements", "Guest Accident/Illness reports", "Guest Injury forms", "Medical Provider forms", "Property Loss/Damage forms", "Guest Claims cards", "Employee Accident reports", "Additional Information forms", "Medical Release forms", "Medical Referral forms", "Prescription forms", "Transport forms", "Taxicab forms", "Las Vegas Metropolitan Police", "Nevada Gaming Control Board", "Taxi Authority" ], "toolProficiency" : [ "ITrak", "Opera", "HotSOS", "Timelox" ], "communicationSkills" : "Present information; Respond to inquiries", "documentationSkills" : "Write detailed instructions; Write correspondence; Document incidents; Write security reports", "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "Stand, Walk, Sit, Use hands, Reach with hands, Climb, Balance, Stoop, Stretch, Bend, Kneel, Crouch, Crawl, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Adjust focus, Moderate physical ability, Lift or maneuver at least fifty pounds, Varied instances of standing/walking", "outcomesObjectives" : "Protect company assets; Ensure excellent guest experience; Ensure excellent team member experience", "qualificationsBasic" : "Fluent knowledge of chemicals, Fluent knowledge of SDS, Fluent knowledge of personal protection equipment, Fluent knowledge of sanitation, Fluent knowledge of OSHA guidelines, Ability to compute basic mathematical calculations, Ability to decipher various reports, Ability to maintain reports upon request, Moderate physical ability, Lift or maneuver at least fifty pounds", "qualificationsPreferred" : "Second language a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Wynn Las Vegas (WLV) Preliminary Investigator is responsible for protecting company assets and provides a safe environment for our team members and guests; interviewing, summarizing, and writing comprehensive security reports to memorialize incidents that occur on property. Duties include, but are not limited to: maintaining records and processes for auditing purposes, supporting department team members and maximizing opportunities for departmental success; maintaining all company standards; and ensuring excellent guest and team member experience. * Effectively document all incidents and events into security incident reports, ensuring these reports will be complete and accurate relevant to the incident. Incident reports will include Guest/Patron Missing Property reports, Guest/Patron Injury reports, Guest /Patron Property Damage reports, VIP/Private Access reports, Hotel Property Damage reports, Employee Injury reports, Guest/Employee Assist reports, Outside Agency Assist reports, Recovered Property reports, Criminal Acts reports, Safe Recovery reports, Vehicle Damage reports, Suspicious Incident reports, Guest/Employee Misconduct reports, and any other incident requiring documented evidence of occurrence. * Effectively identify and use all forms and documents that are relevant within Preliminary Investigations. Forms and documents will include Guest/Employee Voluntary statements, Guest Accident/Illness reports, Guest Injury forms, Refusal of Medical Assistance forms, Medical Provider forms, Property Loss/Damage forms, Guest Claims cards, Employee Accident reports, Notice of Injury forms C-1 and C-3, Additional Information and Medical Release forms, Medical Referral forms, Prescription forms, Transport and Taxicab forms. * Effectively make use of the iTrak computer program and become knowledgeable in basic procedures including, but not limited to, adding participants, transferring media files and forms, conducting supplemental reports, completing detailed and accurate incident reports and printing and emailing reports. In addition, proofread incident reports and prepare them to be approved by members of Security management. * Correctly identify affected persons and potential witnesses that are involved in incidents and events and ensuring the proper procedures are implemented, such as issuing statements to affected persons, collecting contact information from witnesses, advising lost property claimants to contact Lost and Found Services. * Effectively gather pertinent information and determine if and when an incident report is necessary. The determining factors will include company liability, acts of a criminal nature, safety violations, emergency medical service responses, damages to hotel property, incidents that are suspicious in nature and misconduct by employed personnel. * Effectively make use of the computer program Opera and conduct inquiries in guest(s) folios along with gathering information and history from guests and specific patrons using gathered contact and other information. * Effectively make use of the computer program HotSOS and become knowledgeable with initiating work order requests, providing specific issues and locations and providing additional information when necessary. * Conduct minor investigations in conjunction with incident reports. Minor investigations will include reporting safety violations, requesting video coverage from the Security Control Center, initiating engineering work orders via the HotSOS computer program and requesting lock interrogation reports via Timelox. * Conduct the correct procedures and provide the proper documents that are relevant to the incident. These procedures will include obtaining photos from accidents, notifying hotel management on incidents involving hotel guests, notifying Safety Department management on incidents involving guest/employee transports, notifying Corporate Investigations on Incidents involving VIP/Private Access Guests, providing correct forms for guest /employee injuries, securing accident scenes and securing and logging evidence. * Document and correct any types of conditions or hazards that have contributed to incidents. These conditions include wet floors, low lighting conditions, debris, obstructions and worn or damaged areas. * Effectively collect and secure any and all evidence related to incidents and affected persons and ensures the proper chain of custody is followed. * Provide assistance to outside agencies and organizations. Outside agencies will include Las Vegas Metropolitan Police, Nevada Gaming Control Board, Taxi Authority and others. * Work extensively with other investigative departments and provide information and specific details when necessary. These investigative departments will include the Guest Claims Department, Food and Health Department, Worker’s Compensation, Safety Department and Corporate Investigations. * Evaluate conditions of guests or employees and offer emergency medical assistance and other services and ensure that affected persons receive the best possible assistance and care. * Provide follow up and contact information to affected guests and employees when necessary, to include issuing Guest Claims cards, locations of medical providers and services, emergency and non-emergency numbers for law enforcement, medical referrals, pharmacy programs and others. * Maintain a direct line of communication with members of shift and department management and ensure proper notifications of incidents and events are conducted in the correct manner. In addition, provide assistance and support to supervisors, managers and directors in other departments along with providing information and notifications of incidents within their field. * Perform all basic functions and duties of Security Officer. Duties will include escorts, key assists, guest assists, employee assists and table game fills. * Maintain confidentiality of sensitive information. * Perform all functions and duties assigned by Security shift management and directors. * React rationally to high stress situations while maintaining a calm demeanor. * Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports. * Delivers and maintains a maximum level of property-wide service and satisfaction. * Contributes to company-wide communication and best practices. * Assists in providing training opportunities for team members. * Keeps informed of all new developments within the department. * Effectively manages internal and external guest relations, which may require levels of patience, tact and diplomacy. Responsible for addressing guest issues as appropriate * Generates necessary written reports regarding security-related incidents involving guests, team members and/or the facility. * Collects and logs evidence related to security incidents and demonstrates proper chain of custody. * Assists with scene management during the initial moments of a security incident. * Ensures that all security reports are submitted in a timely manner. * Becomes familiar with hazardous materials used on property, and all applicable laws, rules and regulations governing same. * Maintains relevant knowledge of industry through continuing education and training. * Works with guest claims/risk management to mitigate liability to the company while maintaining the highest quality of guest service. * Performs any other job-related duties as assigned. ## Qualifications To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Age, Gaming and Certifications: * 21 years of age or above. * Will be required to obtain and maintain registration or a work card issued by the Nevada Gaming Control Board. * Must be able to acquire and maintain any licensing or active work cards required for this position at all times, to include a valid driver’s license. * CPR/AED/First Aid certification Education and/or Experience: * High school or equivalent degree required. Bachelor’s Degree in a related field or equivalent experience preferred. * Previous Guest Relations Experience required. Security, Law Enforcement or customer service experience with a minimum of 3 years in the hotel/casino industry is preferred. * Requires general computer skills and basic knowledge of Microsoft Office. * Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. * Candidate must have fluent knowledge of chemicals, SDS, personal protection equipment, sanitation, and OSHA guidelines. Language Skills: * Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations. * Mathematical Skills & Reasoning Ability: * Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request. Physical Demands: * The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. * While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking. Work Environment: * The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The noise level in the work environment is typically moderate. When on the property, the noise level increases to loud. Must be able to interact with guests in a professional manner. * Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property. ## Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.", "summaryDescription" : "Preliminary Investigator at Wynn Resorts. Skills: Incident investigation, Security reporting, Asset protection. Protect company assets. Provide safe environment", "postedDate" : "2026-06-11T16:31:57.000", "createdAt" : "2026-06-13T20:36:00.155", "lastUpdated" : "2026-06-15T10:13:20.669", "ingestTimestamp" : "2026-06-13T20:36:00.155", "mongoId" : "6a2c72e174d8ee00a0931e43", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Security reporting", "Incident documentation", "Evidence collection", "Chain of custody", "Incident investigation", "Asset protection", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "OSHA guidelines", "Guest/Patron Missing Property", "Guest/Patron Injury", "Guest /Patron Property Damage", "VIP/Private Access", "Hotel Property Damage", "Employee Injury", "Guestployee Assist", "Outside Agency Assist", "Recovered Property", "Criminal Acts", "Safe Recovery", "Vehicle Damage", "Suspicious Incident", "Guestployee Misconduct", "Guestployee Voluntary statements", "Guest Accident/Illness reports", "Guest Injury forms", "Medical Provider forms", "Property Loss/Damage forms", "Guest Claims cards", "Employee Accident reports", "Additional Information forms", "Medical Release forms", "Medical Referral forms", "Prescription forms", "Transport forms", "Taxicab forms", "Las Vegas Metropolitan Police", "Nevada Gaming Control Board", "Taxi Authority", "ITrak", "Opera", "HotSOS", "Timelox" ], "skillCount" : 48, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 431.37198, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cafe274d8ee00a09d81eb", "title" : "Global Investigations, Sextortion", "company" : "TRM Labs", "industry" : "GTM", "salary" : { "min" : 6500000.0, "max" : 9500000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Global Investigations role in the Technology industry, adjusted for a remote, full-time position with a mid-sized company." }, "location" : "Anywhere", "locations" : [ "Anywhere" ], "timestamp" : "2026-06-15T10:46:07.513", "fingerprint" : "db16f7ab2089167374368885e11cf3ed336358dc27d8aa0cadb2f33b450396f7", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/trm-labs/834537d0-733a-44c9-80b5-51f0bcf7ce3e/application", "externalId" : "834537d0-733a-44c9-80b5-51f0bcf7ce3e", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Risk management", "Legal analysis", "Compliance oversight" ], "hardSkillsList" : [ "Open-source intelligence", "Financial investigation", "Crypto investigation", "Asset recovery", "Blockchain analytics" ], "softSkillsList" : [ "Creative tactical thinking", "Bias to action" ], "hardSkills" : [ { "name" : "Open-source intelligence", "level" : "intermediate" }, { "name" : "Financial investigation", "level" : "intermediate" }, { "name" : "Crypto investigation", "level" : "intermediate" }, { "name" : "Asset recovery", "level" : "intermediate" }, { "name" : "Blockchain analytics", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Creative tactical thinking" }, { "name" : "Bias to action" } ], "majorSkills" : "Sextortion investigations, Open-source intelligence, Financial investigation, Targeting packages", "majorSkillsList" : [ "Sextortion investigations", "Open-source intelligence", "Financial investigation", "Targeting packages" ], "coreResponsibilities" : "Lead OSINT-driven investigations, Identify aliases, personas, infrastructure, Follow money across rails, Draft and work legal process, Pivot on selectors, Produce actionable targeting packages, Validate victim and infrastructure signals, Move high-confidence matters, Help drive victim safety, Support outreach to victims", "teamCollaboration" : "Coordination with NCMEC; Coordination with IC3; Coordination with international partners; Coordination with platform intel networks", "domainKnowledge" : "Sextortion; Youth predation; Payment rails; Consumer payment apps; Cryptocurrency; Legal process; 2703(d) orders", "domainList" : [ "sextortion", "youth-predation", "payment-rails", "consumer-payment-apps", "cryptocurrency", "legal-process", "2703-d-orders" ], "domainSpecificKnowledge" : [ "Sextortion", "Youth predation", "Payment rails", "Consumer payment apps", "Cryptocurrency", "Legal process", "2703(d) orders" ], "outcomesObjectives" : "Enable arrests; Platform takedowns; Dismantle groups at scale; Support law-enforcement action; Platform referrals; Infrastructure disruption", "qualificationsBasic" : "5-7 years investigative experience, Law-enforcement experience, OSINT investigations background, Financial-investigations experience, Sextortion investigation experience, Legal-process familiarity, Produce investigative packages", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "BUILD A SAFER WORLD. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. TRM's Global Investigations team is the tip of the spear against the networks behind financial sextortion and youth predation and the infrastructure they run to coerce and exploit minors. The team operates an integrated workflow, from AI-supported triage of inbound reporting to fast, high-stakes investigation, targeting, and disruption — in coordination with NCMEC, IC3, U.S. and international partners, and platform/consortium intel networks. As a Global Investigator, you will work at the targeting and disruption layer of sextortion investigations. You will validate high-priority victim and infrastructure leads, use open-source intelligence (OSINT) to identify actors, aliases, personas, infrastructure, and behavioral patterns, follow the money across the payment rails these networks actually use, and build the targeting packages that enable arrests, platform takedowns, and the dismantling of these groups operate at scale.The impact you will have here: - Lead OSINT-driven investigations into sextortion actors — identifying aliases, personas, infrastructure, social-media footprints, communication channels, bait packs and reused lure imagery, and links across victims and campaigns. - Follow the money across the rails this threat actually uses — consumer payment apps (Cash App, Venmo, PayPal, Zelle, Apple Pay), gift cards, and cryptocurrency where cases are crypto-enabled — and draft and work the legal process to act on it. - Pivot on selectors — a handle, phone number, email, username, image, domain, account, or a cryptocurrency address — to expand a single report into the surrounding network. - Produce actionable targeting packages that connect OSINT findings, financial evidence, and victim reporting to identify responsible actors and networks, enabling law-enforcement action, platform takedowns, and infrastructure disruption. - Validate time-sensitive victim and infrastructure signals and move high-confidence matters through the escalation workflow. Speed and accuracy both matter. - Help drive victim safety — supporting outreach to victims. What we’re looking for: - Law-enforcement experience. Experience as a current, former, or retired law-enforcement professional, including sworn officers, investigators, or task-force officers. Candidates with backgrounds in state, local, or federal investigations — particularly ICAC task forces or similar cybercrime, child-exploitation, financial-crime, or digital-investigations teams — are strong fits. - OSINT investigations background. Demonstrated experience using open-source intelligence to identify online actors, aliases, accounts, infrastructure, communication patterns, linked personas, and operational networks. - Financial-investigations experience. Experience investigating the payment methods commonly used in these cases, including payment apps, gift cards, and crypto-enabled flows. You can follow funds across platforms, identify relevant selectors, and develop leads that support law-enforcement action, platform referrals, and infrastructure disruption. You do not need to be the world’s deepest blockchain specialist, but you must be able to follow the money confidently and document what matters. - Sextortion or victim-centered cybercrime investigation experience. You understand the sensitivity, urgency, and victim impact of sextortion cases, and you can investigate quickly without losing rigor, discretion, or care. - Legal-process familiarity. Working knowledge of preservation requests, subpoenas, and 2703(d) orders, including how to draft requests, interpret returns, and move quickly from a selector to an investigative lead. - 5-7 years of investigative experience across OSINT, cybercrime, crypto investigations, asset recovery, law enforcement, trust and safety, blockchain analytics, or equivalent. - Experience producing investigative packages that can support formal legal, compliance, platform escalation, asset-preservation, or enforcement workflows. - Creative tactical thinking. You can pivot from one handle, wallet, image, phone number, email, username, transaction, or platform account into a broader network view. - A bias to action. Handed something you've never seen, you figure out the first move and take it. When the playbook stops, you keep going — and you think in outcomes, not lanes. - AI fluency. You use AI tools in your workflow to synthesize returns, cluster leads, draft outputs, accelerate analysis, and improve investigative speed, with examples of how AI has materially impacted your work. - US citizenship and the ability to obtain Public Trust clearance. Learn about TRM Speed in this position: - React timely to the movement of funds during an ongoing investigation. - Support other teams on time sensitive issues that might be unforeseen. - Continuously learn new issues in crypto. LIFE AT TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly as we experiment and iterate - Work that often requires operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like AI FLUENCY AT TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. LEADERSHIP PRINCIPLES We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. JOIN OUR MISSION At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. PRIVACY POLICY AND ADDITIONAL INFORMATION By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy. We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog. RECRUITMENT AGENCIES TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. LEARN MORE: COMPANY VALUES https://www.trmlabs.com/culture | INTERVIEWING https://www.trmlabs.com/interviewing | FAQS https://www.trmlabs.com/faq", "summaryDescription" : "Global Investigations, Sextortion at TRM Labs. Skills: Sextortion investigations, Open-source intelligence, Financial investigation, Targeting packages. Lead OSINT-driven investigations. Identify aliases, personas, infrastructure", "createdAt" : "2026-06-13T22:20:32.491", "lastUpdated" : "2026-06-15T10:46:07.513", "ingestTimestamp" : "2026-06-13T22:20:32.491", "mongoId" : "6a2cafe274d8ee00a09d81eb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 6500000, "salaryAnnualMax" : 9500000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Open-source intelligence", "Financial investigation", "Crypto investigation", "Asset recovery", "Blockchain analytics", "Creative tactical thinking", "Bias to action", "Sextortion investigations", "Targeting packages", "Risk management", "Legal analysis", "Compliance oversight", "Sextortion", "Youth predation", "Payment rails", "Consumer payment apps", "Cryptocurrency", "Legal process", "2703(d) orders" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "_score" : 425.72058, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "68d54a5ace260f92cbd2ec17", "title" : "Fraud Investigation Analyst", "company" : "Amazon Web Services Development Center Germany GmbH", "industry" : "Investigation Loss Prevention, Planning/Development, Cloud Computing", "salary" : { "min" : 52000.0, "max" : 75000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Fraud Investigation Analyst in Berlin, Germany, with adjustments for the technology industry." }, "location" : "Berlin, Berlin, DEU", "locations" : [ "Berlin, Berlin, DEU" ], "timestamp" : "2026-06-15T05:27:33.747", "fingerprint" : "478b130a02e182898062b8e2d45d35139473c17769c73d0994bc47fcdb78e061", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3077434/apply", "externalId" : "30a0bd95-27e3-4ed8-a815-b8e9756c57a9", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "state" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.5033790,13.3386522" } ], "locationText" : "Berlin, Berlin, Germany", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL, Excel, VBA, Quicksight", "professionalSkills" : [ "Fraud investigation", "Business analysis", "Financial analysis" ], "hardSkillsList" : [ "Statistical analysis", "Data visualization" ], "hardSkills" : [ { "name" : "Statistical analysis", "level" : "intermediate" }, { "name" : "Data visualization", "level" : "intermediate" } ], "majorSkills" : "Fraud detection, Data analysis", "majorSkillsList" : [ "Fraud detection", "Data analysis" ], "coreResponsibilities" : "Monitor fraud trends, Deep dive on fraud activity, Identify new fraud patterns, Take actions to improve efficiency, Reduce time to identify fraud, Use statistical analysis, Segment customer behavior, Develop targeted solutions, Prevent sophisticated fraud activity, Report on daily fraud trends, Report on cluster characteristics, Perform deep dives, Write fraud summaries, Analyze emerging fraud Modus Operandis, Design mitigation actions, Communicate mitigation actions, Partner with Data Scientists, Build long-term counter protections, Lead special projects, Contribute on special projects, Reduce fraud related losses, Maintain focus on customer experience, Design operational best practices, Influence operational best practices, Work with cross-functional teams, Collaborate on fraud risks, Collaborate on preventative measures, Mitigate fraud risk, Work with stakeholders, Drive process improvements", "teamCollaboration" : "Cross-functional teams; Data Scientists; Program Managers", "domainKnowledge" : "AWS platform; Account compromise fraud; Cloud industry fraud", "domainList" : [ "aws-platform", "account-compromise-fraud", "cloud-industry-fraud" ], "domainSpecificKnowledge" : [ "AWS platform", "Account compromise fraud", "Cloud industry fraud" ], "toolProficiency" : [ "Excel", "VBA", "Pivot tables", "Array functions", "Power pivots", "Quicksight" ], "documentationSkills" : "Write summaries", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Business or financial analysis experience, Bachelor's degree or equivalent, Experience with SQL, Experience making business recommendations, Experience influencing stakeholders, Experience in Excel, Experience with data visualization tools, National of an EU member state", "qualificationsPreferred" : "Experience with large scale databases, Experience with relational data set solutions, Ability to work in a fast-paced environment, Ability to prioritize responsibilities, Ability to manage multiple responsibilities", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Would you like to join the team that protects the global AWS platform from fraud? Are you looking to solve exciting fraud challenges in the cloud? Do you want to work on a Cloud business that is growing multiple fold annually? Do you enjoy thinking like a fraudster and using your technical skills to help detect & mitigate AWS accounts from causing damage on our platform? If so, Amazon Web Services (AWS) Fraud Prevention has an exciting opportunity for you. AWS is the leading cloud services provider, offering both the largest amount of services and the biggest amount of features within those services. These services range from infrastructure technologies like Compute, Storage, and Databases, to emerging technologies, such as Machine Learning and Artificial Intelligence, Data Lakes and Analytics, and Internet of Things. AWS Platform Experience is the glue that holds the AWS ecosystem together. Whether it’s Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform Experience is always innovating with the customer in mind. Each day, hundreds of thousands of customers make billions of transactions worldwide on our cloud. However, there are always actors trying to gain unauthorized access to legitimate customers accounts for their personal benefit. The mission of the AWS Fraud Prevention Team is to keep the AWS platform a safe and trusted place for our customers and partners. We achieve this goal by identifying and preventing fraud for all AWS services, worldwide. Every day fraudsters attempt to steal our services. We use extensive data and machine learning models to build software solutions to detect and prevent such activities. The AWS Fraud Prevention Compromise team is responsible for preventing, detecting and mitigating AWS account compromise. You’ll be part of a team that consists of Data Scientists, Data Analysts and Program Managers. Our team’s mission is to protect AWS and its customers from the damage arising from compromise fraud. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Key job responsibilities As a Fraud Investigation Analyst, you will work closely with Data Scientists to monitor the fraud trends on AWS worldwide and leverage your analytical and data skills to deep dive on a myriad of fraud activity. You will be at the forefront of keeping under a tight control the issues impacting the Cloud industry to ensure AWS is leading the curve in identifying, mitigating and preventing fraud attacks. As a Business Analyst your responsibilities will include: - Identify new and emerging patterns of compromise fraud and proactively take actions to improve efficiency and reduce time to identify new fraud techniques, tactics and procedures. - Use statistical analysis to segment customer behavior and develop targeted solutions to prevent sophisticated fraud activity. - Report on daily fraud trends and cluster characteristics, perform deep dives and write summaries. - Analyze emerging fraud Modus Operandis, design mitigation actions and communicate it to the larger fraud community. Partner with Data Scientists to build long-term counter protections. - Lead and contribute on special projects which reduce fraud related losses, while maintaining focus on a positive customer experience. - Design and influence operational best practices within the AWS Fraud Prevention Compromise team. - Work with cross-functional teams across Amazon/AWS for collaboration on fraud risks and preventative measures to mitigate fraud risk. - Work with stakeholders to drive process improvements that will impact internal and external customers. Basic Qualifications: - Experience in business or financial analysis - Bachelor's degree or equivalent - Experience with SQL - Experience making business recommendations and influencing stakeholders - Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Quicksight. - This role requires you to be a national of an EU member state. Preferred Qualifications: - Experience working with large scale databases and relational data set solutions. - Ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Fraud Investigation Analyst at Amazon Web Services Development Center Germany GmbH. Skills: Fraud detection, Data analysis. Monitor fraud trends. Deep dive on fraud activity", "postedDate" : "2026-06-13T07:22:38.468", "createdAt" : "2026-06-13T07:22:38.468", "lastUpdated" : "2026-06-15T05:27:33.747", "ingestTimestamp" : "2026-06-13T07:22:38.468", "mongoId" : "68d54a5ace260f92cbd2ec17", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3077434/apply", "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Statistical analysis", "Data visualization", "Fraud detection", "Data analysis", "Fraud investigation", "Business analysis", "Financial analysis", "AWS platform", "Account compromise fraud", "Cloud industry fraud", "Excel", "VBA", "Pivot tables", "Array functions", "Power pivots", "Quicksight" ], "skillCount" : 16, "jobCategory" : "marketing", "dataQualityScore" : 0.8888889, "_score" : 417.64337, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2ca55f74d8ee00a09b6086", "title" : "Field Service Team Leader", "company" : "1-800-GOT-JUNK?", "industry" : "Logistics", "salary" : { "min" : 22.0, "max" : 30.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Durham, Connecticut, United States", "locations" : [ "Durham", "Connecticut", "United States" ], "certifications" : [ "DOT Medical Card" ], "timestamp" : "2026-06-16T05:57:56.524", "fingerprint" : "f45b6d98f6b080e07f52617a70e2e8e1643f39e0e285851b3a95a30402d00019", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/1800gotjunk/jobs/4283866009", "externalId" : "4283866009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Durham", "state" : "Connecticut", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.4817647,-72.6812059" } ], "locationText" : "Durham, Connecticut, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Team building", "Problem solving" ], "hardSkillsList" : [ "Quality field service" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Quality field service", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Operations Management, Team leadership", "majorSkillsList" : [ "Operations Management", "Team leadership" ], "coreResponsibilities" : "Manage daily operations, Ensure efficient junk removal, Ensure safe junk removal, Lead team of drivers, Lead crew members, Train drivers, Train crew members, Motivate drivers, Motivate crew members, Monitor operational performance, Improve operational performance, Monitor customer satisfaction, Improve customer satisfaction, Manage inventory, Manage equipment, Ensure equipment maintenance, Ensure equipment compliance, Foster positive team culture, Foster inclusive team culture, Facilitate quality field service, Manage truck maintenance, Handle damages, Handle complaints, Customer outreach", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Junk removal", "domainList" : [ "junk-removal" ], "domainSpecificKnowledge" : [ "Junk removal" ], "toolProficiency" : [ "Operational software" ], "communicationSkills" : "Communication abilities", "continuousLearning" : "Professional growth; Development opportunities", "innovationCreativity" : "Lead with creativity", "problemSolvingSkills" : "Problem solving abilities", "specialRequirements" : "Mandatory weekend shift, Work in trucks", "qualificationsBasic" : "Valid driver’s license, At least 21 years of age, Available to work mornings, nights and weekends, DOT Medical Certification", "qualificationsPreferred" : "Operations Management experience, Related field experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people. About Us: At 1-800-GOT-JUNK?, we're a fast-paced and fun operation that helps people in our community get rid of unwanted items responsibly. We do it like no one else with our professional, on-time service and friendly uniformed team. We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences. Pay Range: $22.00/hr - $30.00/hr+ (Total Compensation) $18 Base hourly rate Profit share & performance incentives Overtime Schedule: Full-time 1 mandatory weekend shift 3–4 weekday shifts Shifts run 8–10 hours and may fall anywhere between 7:00 AM – 10:00 PM, depending on business needs Must maintain availability for 4 weekdays + 1 weekend day every week Key Responsibilities: Manage daily operations, ensuring efficient and safe junk removal services. Lead, train, and motivate a team of drivers and crew members on client sites. Monitor and improve operational performance and customer satisfaction metrics. Manage inventory and equipment, ensuring maintenance and compliance. Foster a positive and inclusive team culture. Facilitation of quality field service Truck maintenance Damages and Complaints/Customer outreach Qualifications: Proven experience in Operations Management, or related field preferred. Strong leadership and team-building skills. Excellent communication and problem-solving abilities. Proficient in Microsoft Office and operational software. Ability to work in a fast-paced environment, manage multiple priorities, and work in our trucks as needed. Valid driver’s license. Must be at least 21 years of age. Available to work mornings, nights and weekends. Company-Wide Standards (Required for All Roles): DOT Medical Certification A valid DOT Medical Card is required for driving commercial vehicles. Southwind covers the full cost of obtaining your DOT Medical Certification. Why Choose Southwind: At Southwind, we empower our team to lead with creativity and impact. Joining Southwind means being part of a company that values integrity, collaboration, and continuous improvement. Competitive compensation and performance-based bonuses Recognized for \"Best Places to Work\" and \"Fast 50 Company\". Comprehensive benefits package, including health insurance and retirement plans. Opportunities for professional growth and development. This job description outlines the key responsibilities, qualifications, and skills required for the Operations Manager position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements. Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer. Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!", "summaryDescription" : "Field Service Team Leader at 1-800-GOT-JUNK?. Skills: Operations Management, Team leadership. Manage daily operations. Ensure efficient junk removal", "postedDate" : "2026-06-14T20:12:10.815", "createdAt" : "2026-06-14T20:12:10.815", "lastUpdated" : "2026-06-16T05:57:56.524", "ingestTimestamp" : "2026-06-14T20:12:10.815", "mongoId" : "6a2ca55f74d8ee00a09b6086", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45760, "salaryAnnualMax" : 62400, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Quality field service", "Leadership", "Operations Management", "Team leadership", "Team building", "Problem solving", "Junk removal", "DOT Medical Card", "Operational software" ], "skillCount" : 9, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 417.39154, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6931903170f0b99d580879b6", "title" : "Senior HR Investigator", "company" : "Amazon Australia", "industry" : "Human Resources, global corporate", "salary" : { "min" : 155000.0, "max" : 215000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Senior HR Investigator in Sydney, Australia, adjusted for Amazon's size and the e-commerce industry." }, "location" : "Sydney, New South Wales, AUS", "locations" : [ "Sydney, New South Wales, AUS" ], "timestamp" : "2026-06-15T03:08:31.553", "fingerprint" : "f756df8d94b7a3c80117d52946907c06a133e0d15e1cc5c4eb98ecc67a57b7de", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3137229/apply", "externalId" : "539dcda7-7d4a-42e8-9f88-23bd266ecf86", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sydney", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-33.8698439,151.2082848" } ], "locationText" : "Sydney, New South Wales, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Employee relations", "Workplace investigations", "Case management", "Policy analysis", "Strategic solutions", "Continuous improvement", "Stakeholder management", "Organizational dynamics", "Policy improvements", "Professional integrity" ], "hardSkillsList" : [ "Interviewing", "Evidence analysis", "Report preparation", "Data analysis", "Case data analysis", "Investigative documentation" ], "softSkillsList" : [ "Leadership", "Judgment" ], "hardSkills" : [ { "name" : "Interviewing", "level" : "intermediate" }, { "name" : "Evidence analysis", "level" : "intermediate" }, { "name" : "Report preparation", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Case data analysis", "level" : "intermediate" }, { "name" : "Investigative documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Judgment" } ], "majorSkills" : "Employee relations, Workplace investigations, Case management", "majorSkillsList" : [ "Employee relations", "Workplace investigations", "Case management" ], "coreResponsibilities" : "Lead complex workplace investigations, Conduct thorough interviews, Analyze evidence, Prepare comprehensive reports, Recommend appropriate actions, Manage cases independently, Analyze case data, Identify trends, Develop strategic solutions, Prevent future incidents, Drive continuous improvement initiatives, Partner effectively with HR, Partner effectively with Legal, Partner effectively with Leadership, Build trust, Manage sensitive conversations, Deliver results under tight deadlines, Handle time-sensitive employee relations matters, Navigate complex stakeholder relationships, Navigate organizational dynamics, Drive proactive solutions, Analyze patterns in casework, Implement preventive measures, Contribute to policy improvements, Lead best practice investigation processes, Ensure compliance with company policies, Maintain confidentiality, Maintain professional integrity", "teamCollaboration" : "Global peers; Field PXT partners; Relevant support teams; HR teams; Legal teams; Leadership teams", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Australian employment law", "domainList" : [ "australian-employment-law" ], "domainSpecificKnowledge" : [ "Australian employment law" ], "communicationSkills" : "Sensitive conversations", "documentationSkills" : "Investigative documentation", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Bachelor's degree or equivalent, 5+ years human resource generalist experience, 5+ years HR investigations specialist experience, Experience in conducting investigative fieldwork, Experience supporting hourly employee client groups, Experience in call center environments, Experience in distribution center environments, Experience in manufacturing environments, Understanding of Australian employment law framework", "qualificationsPreferred" : "Advanced degree or JD, Superior performance in previous roles, Career development evidence", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Our businesses continues to grow and expand because of our customer focus, innovative technologies, and world class operations. Driving all of our businesses are talented employees who are strong owners, insist on the highest standards, and obsess over our customers. When employees are raising concerns, we owe them a fair, effective, and timely management of their case. We are looking for a Senior HR Investigator to lead complex ER and HR workplace investigations and address escalations concerning processes and policies across Amazon's Australia Operations network. In this newly created role, you will be the primary investigator for Australian operations, focusing on solving highly sensitive and ambiguous employee relations issues that might have significant business, legal, and reputational implications. With Australia's growing operations footprint, including fulfillment centers, sortation centers, delivery stations, and corporate offices, this role will be crucial in supporting our Australian workforce. The Senior HR Investigator will own cases independently and will work extensively with global peers, field PXT partners, and other relevant support teams to ensure the execution of intentional and thorough investigations primarily in Australia, with occasional support to other countries. Key job responsibilities • Lead complex workplace investigations, including conducting thorough interviews, analyzing evidence, preparing comprehensive reports, and recommending appropriate actions - all while managing cases independently from intake to closure • Analyze case data to identify trends, develop strategic solutions to prevent future incidents, and drive continuous improvement initiatives across the organization • Partner effectively with HR, Legal and Leadership teams at all levels, building trust and managing sensitive conversations while delivering results under tight deadlines • Demonstrate exceptional project management skills by balancing multiple investigations and strategic initiatives while maintaining high standards of quality and professionalism • Handle time-sensitive employee relations matters requiring immediate attention, while navigating complex stakeholder relationships and organizational dynamics • Drive proactive solutions by analyzing patterns in casework, implementing preventive measures, and contributing to policy improvements • Lead best practice investigation processes, ensuring compliance with company policies while maintaining confidentiality and professional integrity Basic Qualifications: - Bachelor's degree or equivalent in Business, Program Management, Human Resources, Employment Law, Computer Science, Finance, Computer Information Systems, Engineering, Operations Research or a related field - 5+ years human resource generalist experience or HR investigations specialist experience - Experience in conducting investigative fieldwork, including complainant, witness, and subject employee interviews, investigative data analysis, and production of investigative documentation - Experience supporting hourly employee client groups - Experience in call center, distribution center, or manufacturing environments - Understanding of Australian employment law framework Preferred Qualifications: - Advanced degree, JD, or other specialized training in labor/employee relations - Evidence of career development and/or evidence of superior performance in previous roles - Ability to provide leadership, work collaboratively on teams, and consult effectively and independently with all levels and functional areas of an organization. - Ability to influence and partner with different levels of the organization to achieve results - Ability to apply high judgment and consider the context and totality of the employee experience - Ability to identify root cause and pursue resolution of both acute and systemic defects Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Senior HR Investigator at Amazon Australia. Skills: Employee relations, Workplace investigations, Case management. Lead complex workplace investigations. Conduct thorough interviews", "postedDate" : "2026-06-13T08:56:59.134", "createdAt" : "2026-06-13T08:56:59.134", "lastUpdated" : "2026-06-15T03:08:31.553", "ingestTimestamp" : "2026-06-13T08:56:59.134", "mongoId" : "6931903170f0b99d580879b6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3137229/apply", "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Interviewing", "Evidence analysis", "Report preparation", "Data analysis", "Case data analysis", "Investigative documentation", "Leadership", "Judgment", "Employee relations", "Workplace investigations", "Case management", "Policy analysis", "Strategic solutions", "Continuous improvement", "Stakeholder management", "Organizational dynamics", "Policy improvements", "Professional integrity", "Project management", "Australian employment law" ], "skillCount" : 20, "jobCategory" : "human-resources", "dataQualityScore" : 1.0, "_score" : 412.67865, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 62894, "totalPages" : 1258, "hasNext" : true, "hasPrevious" : false } }

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