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S. GOVERNMENT. THIS POSITION WILL REQUIRE U. S. CITIZENSHIP. Role Description Defense Unicorns is seeking a Junior Engineer to serve as Tier 1 helpdesk support on the Shipmates team. You will be the dedicated first line of support for end users across a cloud-based platform environment, handling user access requests, device troubleshooting, application issues, ticket triage, and log investigation. This role is designed with a deliberate growth trajectory. The helpdesk is your day-to-day foundation while you learn the platform environment, but the expectation is that you grow well beyond it. On slower days, you will pair with other engineers on the team to build technical depth in Kubernetes, AWS, containerized applications, CI/CD pipelines, and SRE practices. You should be someone who is curious, driven, and eager to expand your technical scope over time. Responsibilities Serve as the primary point of contact for Tier 1 end-user support across the platform environment, triaging issues and resolving or escalating as appropriate Handle user permissions and access requests for mission applications Troubleshoot device usage issues and general application access problems Triage development team tickets for broken pipelines, dashboard questions, and log investigation, routing to the correct team Manage day-to-day ticket flow using JIRA Service Management and participate in the on-call rotation Develop and maintain internal documentation, runbooks, playbooks, and triage procedures to formalize Tier 1 processes Contribute to platform homepage and user-facing documentation, including support contact information and links to guides Define and maintain clear Tier 1 scope boundaries and escalation criteria in coordination with Tier 2 engineering teams Pair with senior engineers during lower-volume periods to build technical depth in Kubernetes, AWS, CI/CD pipelines, and SRE practices with the platform. Support documentation efforts for platform User and Admin guides Defense Unicorns operates in a distributed remote environment, employee’s core hours will need to accommodate East Coast user/application team needs The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise. Travel Expectations/Requirements: None Minimum Experience and Qualifications Experience in an IT help desk, system administration, or IT operations role Familiarity with ticketing systems such as JIRA Service Management or similar Experience with macOS, Windows, or Linux administration Basic understanding of cloud environments (AWS preferred) and willingness to learn Kubernetes, containerized applications, and CI/CD pipelines US citizenship required; must be eligible for CUI access Ability to meet IAT Level II certification requirements (e.g., Security+ CE) within a defined timeline, or already certified at IAT II–III Ability to collaborate effectively with cross-functional teams in a remote, asynchronous environment Strong triage instincts – able to assess, categorize, and route issues efficiently even in an environment with limited existing documentation Proactive mindset with a willingness to build processes and documentation from the ground up Preferred Experience and Qualifications Defense contractor or government IT experience Familiarity with Kubernetes, AWS, or containerized application environments Experience supporting CI/CD pipelines (e.g., GitLab CI, GitHub Actions, Jenkins) Familiarity with NIST SP 800-171, NIST SP 800-53, or CMMC 2.0 framework and compliance requirements Experience supporting or administering SIEM platforms, MDM solutions, or similar security tooling IAT Level II or III certification (Security+, CASP+, CISSP, or equivalent) already obtained Experience writing technical documentation, runbooks, or standard operating procedures Full compensation packages are based on candidate experience. Compensation ranges are established using national benchmarking data and apply across all geographic locations within the United States. Remote - USA $102,000—$138,000 USD Who We Are Defense Unicorns delivers mission value by streamlining software delivery so our customers can focus on the most important challenges. We share a vision of freedom and security for the advancement of progress and innovation. Our commitment to this vision, and to our mission-driven customers, means a commitment to speed, user experience and optionality, without compromising security. Our team is composed of innovators, software engineers, and veterans with decades of experience delivering technology programs across the federal market. What We Do We create and deliver secure solutions for continuous software integration and delivery. Defense Unicorns consolidates the best practices for security pipelines, testing, and deployment automation in order to meet the high security requirements valued by mission owners. Our solutions are agnostic by design and we believe that growing a robust ecosystem of secure, cloud-native software solutions can help enterprise customers inside and outside the federal market buy and integrate software more easily. Who We Serve Defense Unicorns’ customers are mission-focused leaders across public and private enterprises. We proudly support defense and civil agencies across the U. S. government and we work closely with the creators of leading-edge software solutions to deliver value to the mission-owner by improving the security and consumability of commercial software products. What We Work On Kubernetes Cloud Environments (AWS/GCP and Azure) Infrastructure-as-code (like Terraform/Pulumi) Continuous Delivery and automation tooling GitOps Containers CNCF projects and open source products and packages Helm/Kustomize-Value Stream Mapping Building and improving security delivery Building Kubernetes and cloud native applications Benefits Our Unicorns Enjoy Health: Medical/Dental/Vision Premiums are 100% Company Paid Health Savings Account Life Insurance Disability Insurance Financial: 401k Retirement Plan Company Stock Options Home Office Budget Leave: We offer all full-time Unicorns Flexible Time Off (FTO) plus all Federal Holidays, one week for Thanksgiving, and two weeks for Christmas and New Year’s Paid Parental Leave Learning: Reimbursement for approved trainings/subscriptions Conferences (travel, lodging, and fees) Don’t have all the preferred experience or qualifications? Studies show that underrepresented groups like women and people of color are less likely to apply to jobs if they don't meet every requirement listed. At Defense Unicorns, we're committed to diversity. If you're enthusiastic about the role but don't match every criteria, we encourage you to apply. You could be the perfect fit for this or another role! Defense Unicorns is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. 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Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it. We’re a team that’s focused on growth and innovation, and we’re proud that our crew, products, and leadership are being recognized for it. A Top-Tier Growth Company: Named one of the Financial Times’ Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025. Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024. Product & Software Excellence: We were named one of The Software Report’s Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025. ABOUT THE ROLE As a Tier-1 Support Agent at LVT, you will be the first to respond to issues affecting our customers. You will respond to service tickets regarding underperforming and offline hardware, or cameras that need video analytics adjusted. You will provide preliminary diagnosis and resolution by following a prescriptive troubleshooting tree, escalating to specialized teams when necessary. You will assist customers with questions about our products and services via phone and email, resolving issues and educating them through learning materials and training *This particular position also requires registering with the state of Utah as an Alarm Agent. This process includes a federal background check/fingerprinting and an application. This is separate from the background check you would complete for general employment eligibility at LVT. ROLE RESPONSIBILITIES Respond to emails and phone calls requesting help with our products and services, and provide relevant learning materials and training Troubleshoot incidents following a prescriptive process, ultimately resolving or triaging the incident Perform video analytic configurations on IP cameras Triage customer requests to appropriate technical teams when necessary and translate responses back to the customer Document in ServiceNow all findings and actions taken while researching and resolving customer requests Ensure that every interaction with a customer, internally or externally, is a positive experience One-off projects assigned from your manager OUR IDEAL CANDIDATE 1+ years experience in customer service, including call center, restaurant, retail, or equivalent Typing speed of 50+ words per minute Strong problem-solving and critical-thinking skills Attention to detail Flexibility to adapt to changing priorities and deadlines Able to work and communicate effectively in a professional environment BENEFITS We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office. Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO. LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U. S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.", "summaryDescription" : "Tier 1 Support Agent at LVT. 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We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our Group purpose, to power people and possibilities. As an Accountant 1 within our Fund Accounting team, you’ll build your foundational expertise while supporting the delivery of accurate and timely accounting services for a portfolio of funds. In this entry‑level role, you’ll focus on structured processes, routine transactions, and core reporting activities—working under guidance while developing your technical knowledge and contributing to high‑quality client outcomes. What You Will Do * You’ll prepare basic financial statements, NAV calculations, and supporting deliverables using established guidelines, ensuring accuracy and quality under supervision. * You’ll process daily fund accounting transactions, including bookkeeping entries, capital calls, distributions, and investor notifications using designated systems. * You’ll maintain accurate records by reconciling transactions, preparing working papers, and completing operational checklists in line with standard procedures. * You’ll support daily operations by tracking progress, completing timesheets, following workflows, and escalating issues when required. * You’ll contribute to quality delivery by performing self‑reviews, supporting senior team members, and actively participating in training and development activities. What We Offer * Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile * Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions * Annual leave: All our employees are entitled to 22 days paid leave. Enhanced maternity and paternity, including shared parental leave and adoption leave * Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements * Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day ## Qualifications About You * You have completed your HSC with strong numerical skills and are working towards ACCA/ACA (or equivalent), or you hold a relevant degree. * You have some experience in accounting or bookkeeping, ideally within fund accounting or a shared services environment. * You have a basic understanding of accounting principles and financial reporting, and you’re eager to deepen your knowledge in fund accounting. * You are organised, detail‑oriented, and reliable, with good time‑management skills and the ability to meet deadlines. * You are a proactive and collaborative team player, open to feedback, eager to learn, and committed to delivering high‑quality work. ## Additional Information Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment. There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. 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WHAT YOU WILL DO * Prepare basic financial statements and NAV calculations and other deliverables using prescribed guidelines with guidance * Support daily fund accounting operations following established procedures * Maintain accurate and timely processing of accounting transactions * Follow quality control processes and risk mitigation efforts * Develop knowledge of client-specific requirements and deliverables WHAT WE OFFER * Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile * Wellbeing: Additional social benefits such as HMO coverage on your Day 1 with 2 dependents covered and group life and accident insurance * Annual leave: All our employees are entitled to 26 days paid leave (subject to change due to the job level of the position) * Hybrid working arrangement: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. 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Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment. There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. 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Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment. There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. 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We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.", "summaryDescription" : "Accountant 1, Fund Accounting at IQ-EQ. Skills: Fund accounting, Financial statements, NAV calculations. Prepare basic financial statements. Prepare NAV calculations", "postedDate" : "2026-06-15T03:04:16.000", "createdAt" : "2026-06-15T23:53:00.610", "lastUpdated" : "2026-06-16T11:50:57.359", "ingestTimestamp" : "2026-06-15T23:53:00.610", "mongoId" : "6a306e0bf292fd229cfdc094", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Accounting principles", "Financial reporting standards", "Accounting transactions", "Fund accounting", "Financial statements", "NAV calculations", "Fund accounting services", "Financial reporting", "CPA license" ], "skillCount" : 9, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 906.01855, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a8bff74d8ee00a0684139", "title" : "Tier 1 IT Engineer", "company" : "Wavenet", "industry" : "Information Technology And Services", "salary" : { "min" : 30000.0, "max" : 40000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Tier 1 IT Engineer in Sevenoaks, United Kingdom, adjusted for the technology industry." }, "location" : "Sevenoaks, England, United Kingdom", "locations" : [ "Sevenoaks", "England", "United Kingdom" ], "timestamp" : "2026-06-14T22:45:34.336", "fingerprint" : "dd429a7a7f55fb7aef0ff78559ddba047e69307724d497b44d9a0a16e4eb9378", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Wavenet/744000131481230-tier-1-it-engineer", "externalId" : "744000131481230", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sevenoaks", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.2745219,0.1961166" } ], "locationText" : "Sevenoaks, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Cloud technologies, VMware, HyperV, Azure, Exchange Online, MS suite", "professionalSkills" : [ "IT service management", "Customer service" ], "hardSkillsList" : [ "Network structure", "Disaster recovery", "Business continuity", "Hosting services", "Public Cloud", "Private Cloud", "Managed solutions", "Firewalls", "VPN", "WAN", "WIFI", "Windows Server", "Virtualisation", "SNMP solutions" ], "softSkillsList" : [ "Problem-solving", "Communication" ], "hardSkills" : [ { "name" : "Network structure", "level" : "intermediate" }, { "name" : "Disaster recovery", "level" : "intermediate" }, { "name" : "Business continuity", "level" : "intermediate" }, { "name" : "Hosting services", "level" : "intermediate" }, { "name" : "Public Cloud", "level" : "intermediate" }, { "name" : "Private Cloud", "level" : "intermediate" }, { "name" : "Managed solutions", "level" : "intermediate" }, { "name" : "Firewalls", "level" : "intermediate" }, { "name" : "VPN", "level" : "intermediate" }, { "name" : "WAN", "level" : "intermediate" }, { "name" : "WIFI", "level" : "intermediate" }, { "name" : "Windows Server", "level" : "intermediate" }, { "name" : "Virtualisation", "level" : "intermediate" }, { "name" : "SNMP solutions", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem-solving" }, { "name" : "Communication" } ], "majorSkills" : "Technical support, Incident resolution, Problem management", "majorSkillsList" : [ "Technical support", "Incident resolution", "Problem management" ], "coreResponsibilities" : "Provide technical support, Resolve incidents, Manage problems, Contribute to service improvement, Act as primary point of contact, Identify issue priority, Deal with broad range of technologies, Support the customer, Understand business needs, Record key information, Adhere to company processes, Adhere to client processes, Utilise remote access tools, Utilise monitoring tools, Troubleshoot issues, Achieve SLA targets, Manage time, Prioritise urgent tickets, Ensure requests meet SLA, Own issues, Keep clients informed, Work with clients for resolution, Deliver effective communication, Achieve customer satisfaction, Improve customer support process, Update client documentation, Record documentation, Ensure tickets have documentation, Request support from suppliers, Communicate updates to customer, Ensure 3rd party meets SLA", "teamCollaboration" : "Liaise with 3rd party suppliers; Work within the team", "domainKnowledge" : "Cybersecurity; Communications; Connectivity solutions; Desktop support; Server support; Virtualisation; Network structure; Disaster recovery; Business continuity; Hosting services; Public Cloud; Private Cloud; Security; Managed solutions; Network security; Cyber security; VOIP; Telecommunications", "domainList" : [ "cybersecurity", "communications", "connectivity-solutions", "desktop-support", "server-support", "virtualisation", "network-structure", "disaster-recovery", "business-continuity", "hosting-services", "public-cloud", "private-cloud", "security", "managed-solutions", "network-security", "cyber-security", "voip", "telecommunications" ], "domainSpecificKnowledge" : [ "Cybersecurity", "Communications", "Connectivity solutions", "Desktop support", "Server support", "Virtualisation", "Network structure", "Disaster recovery", "Business continuity", "Hosting services", "Public Cloud", "Private Cloud", "Security", "Managed solutions", "Network security", "Cyber security", "VOIP", "Telecommunications" ], "toolProficiency" : [ "PTRG", "Auvik" ], "communicationSkills" : "Client communication; Peer communication; Senior team communication", "documentationSkills" : "Client documentation; Infrastructure documentation; System documentation; Process documentation; Ticket documentation", "continuousLearning" : "Wavenet Academy LMS", "problemSolvingSkills" : "Problem-solving; Troubleshooting", "outcomesObjectives" : "Achieve 85% fixed on 1st contact; Achieve 97% individual SLA target; Achieve 97% team SLA target; Achieve 100% customer satisfaction", "qualificationsBasic" : "1 Year’s experience on Help Desk, Experience with ticketing system, Troubleshooting connectivity issues, Windows Server deployment, Advanced Windows desktop support, Experience managing monitoring systems, Experience with Exchange Online, Experience with MS suite of products, Understanding of Network security, Understanding of cyber security, VOIP support, Telecommunications support", "qualificationsPreferred" : "VMware experience, HyperV experience, Azure experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Wavenet is a managed services provider specialising in cybersecurity, communications, and connectivity solutions that evolve alongside our customers' businesses—no matter what the future brings. Since our inception in 2000, we have been dedicated to keeping businesses connected. At Wavenet , we focus not only on immediate solutions but also on future needs. We continuously stay ahead of the technology curve, ensuring our customers can trust that we are committed to making their business future-ready. Your success is our success. We go above and beyond to deliver exceptional service quality and an unparalleled customer experience, becoming a true extension of your business. We are dedicated to fulfilling our promise to make your business thrive! The Support Engineer works as the primary point of contact within the Support team for issues raised by Wavenet customers. You are responsible for maintaining the high standards expected from clients purchasing managed services solutions, this will include providing technical support, resolving incidents, managing problems, and contributing to the continuous improvement of our IT services. Your expertise in IT service management, coupled with your strong problem-solving and communication skills, will be vital in delivering exceptional support to our end users. You will be exposed to topics such as desktop, servers, virtualisation, network structure, disaster recovery, business continuity, hosting services, Public and Private Cloud, security and bespoke managed solutions. You will act as the primary point of contact for your assigned tickets raised by both phone or email as well as quickly identifying the priority of the issue and ensuring they are dealt with within an agreed SLA. You will need to be able to demonstrate strong communication skills with clients, peers and senior members of the team, enabling the gathering of all relevant information around the issues & correctly recording this within the service management system. The role requires you to be able to move from one issue to another efficiently, whilst dealing with a broad range of technologies and end user abilities. The responsibilities fall into the following areas; * Supporting The Customer – Working on issues raised by clients, understanding the different business needs of the customers and recording all key information to support them. Support can be via phone or email. Adherence to company & client processes to deliver an outstanding experience. Utilising a range of remote access & monitoring tools to troubleshoot issues. * Achieving SLA targets – Managing your time prioritising urgent tickets while ensuring all requests meet the contracted SLA. Meeting the target of 85% fixed on 1st contact and 97% individual and team SLA target. * Customer Satisfaction – Owning issues through the initial phases of support and keeping the clients informed of all progress with the issue. Working with the clients to ensure a quick and effective resolution to the item raised. Deliver effective communication with all customers. Continuously strive to achieve 100 % customer satisfaction and improve the customer support process. * Documentation – Working within the team to ensure all client documentation is updated and correctly recorded in the relevant system aiding effective closure times. Documentation includes the client’s infrastructure, systems and processes, to aid the support process and allows other parts of the business to effectively manage the end to end process. Ensuring all tickets have complete documentation of the sets taken and fixes implemented. * Liaising with 3rd party suppliers – When necessary, request support from external suppliers regarding hardware, software or connectivity support. Communicate updates to the customer and ensure 3rd party meets its SLA targets. ## Qualifications * Proven ability to take a lead through the life of a ticket. * Able to manage multiple priorities to achieve SLA targets. * Passionate about technology & how it benefits businesses. * Proactive, can-do attitude. * Cloud technologies. * Previous experience with a ticketing system. * 1 Year’s experience on a Help Desk, including using remote support tools. * Troubleshooting connectivity issues, including firewalls, VPN, WAN & WIFI. * Windows Server deployment and troubleshooting. * Experiencing managing monitoring systems such as PTRG, Auvik and other SNMP solutions * Advanced Windows desktop support. * Virtualisation – VMware, HyperV, Azure * Strong Customer service Ethos. * Previous experience with Exchange Online & MS suite of products. * Understanding of Network security and cyber security. * VOIP & telecommunications support. ## Additional Information Here’s a closer look at what we offer: * Office-Based Working: A collaborative approach with team support, requiring you to work in one of our offices. This role emphasises in-person teamwork and engagement at Wavenet. * Annual Leave: Start your journey with 25 days of leave, increasing by one day each year up to 28 days—our way of expressing appreciation for your dedication. * Health & Wellbeing: Your wellbeing is our priority. Benefit from private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance program, all facilitated by our Wellbeing Team. * Wavenet Academy: We are excited to announce the launch of Wavenet Academy, our new user-friendly Learning Management System (LMS). This platform is designed to enhance learning, training, and personal development initiatives across our organisation. Ready to join the UK’s largest managed service provider? Apply today or contact our friendly Talent Acquisition Team. We are committed to building a diverse and inclusive workforce. We welcome applicants from all backgrounds and experiences to apply and bring their unique perspectives to our team.", "summaryDescription" : "Tier 1 IT Engineer at Wavenet. Skills: Technical support, Incident resolution, Problem management. Provide technical support. Resolve incidents", "postedDate" : "2026-06-10T15:14:33.000", "createdAt" : "2026-06-12T00:08:35.556", "lastUpdated" : "2026-06-14T22:45:34.336", "ingestTimestamp" : "2026-06-12T00:08:35.556", "mongoId" : "6a2a8bff74d8ee00a0684139", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Network structure", "Disaster recovery", "Business continuity", "Hosting services", "Public Cloud", "Private Cloud", "Managed solutions", "Firewalls", "VPN", "WAN", "WIFI", "Windows Server", "Virtualisation", "SNMP solutions", "Problem-solving", "Communication", "Technical support", "Incident resolution", "Problem management", "IT service management", "Customer service", "Cybersecurity", "Communications", "Connectivity solutions", "Desktop support", "Server support", "Security", "Network security", "Cyber security", "VOIP", "Telecommunications", "PTRG", "Auvik" ], "skillCount" : 33, "jobCategory" : "engineering", "jobSubcategory" : "Services", "dataQualityScore" : 1.0, "_score" : 830.17096, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Managed Services Provider" }, { "id" : "6a2c79fd74d8ee00a0943ee1", "title" : "Account Supervisor (Type 1)", "company" : "VML Canada", "salary" : { "min" : 45000.0, "max" : 95000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Toronto, Ontario, Canada", "locations" : [ "Toronto", "Ontario", "Canada" ], "timestamp" : "2026-06-16T01:38:46.048", "fingerprint" : "9bbc0accf73a77aba0a387887b194eeb8a8d9a7b3a6768202e00b46a2214d455", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/vmlcanadaen/jobs/8504948002", "externalId" : "8504948002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy' s. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. Who We Are Looking For We are seeking an experienced and driven Account Supervisor to join our Client Services team in Toronto. This is a pivotal role that sits at the heart of our agency, bridging client relationships, strategic thinking, and flawless execution for a single, iconic automotive account. You will be instrumental in driving the digital presence of this legendary brand, focusing on the seamless management and continuous enhancement of their digital properties. At VML, we create connected brands that drive value for our clients and impact the world, and in this role, you will help bring that vision to life by delivering exceptional, user-centric digital experiences. What You'll Do Serve as the primary day-to-day contact for an iconic automotive client, building a trusted, long-term partnership focused on their digital ecosystem. Oversee the end-to-end management and continuous updating of the client's digital properties, including websites, digital platforms, and content rollouts. Partner closely with digital strategy, UX/UI, creative, and development teams to ensure seamless collaboration and exceptional digital outputs. Manage project scopes, timelines, and budgets for multiple concurrent digital workstreams, ensuring work is delivered on time and on strategy. Proactively identify opportunities to optimize the user experience and grow the client's digital footprint, bringing forward innovative solutions and strategic recommendations. Lead client status meetings, digital performance reviews, and presentations, ensuring clear and consistent communication. Mitigate risks proactively, flagging potential technical or timeline issues early and proposing solutions. Mentor and guide junior account team members, fostering a culture of accountability, curiosity, and excellence. Who You Are Brains: You approach problem-solving with relentless curiosity and collaborative intelligence, simplifying complex digital challenges to redefine what's possible. Heart: You build meaningful connections through empathy and trust, ensuring your team and clients feel supported and understood. Courage: You champion brave ideas and challenge the status quo, taking calculated risks to create truly impactful and innovative digital work. What You'll Need 5–7 years of experience in account management within an agency or digital environment, with a strong focus on digital platforms and website management. Proven experience working on large-scale, complex accounts (automotive industry experience is a strong asset). Deep understanding of digital marketing, content management systems, and the digital production lifecycle. Exceptional communication and presentation skills, with the ability to distill complex digital or technical information into clear, compelling narratives for clients and internal teams. A strategic mindset paired with a detail-oriented, executional drive—able to see the big picture of a digital ecosystem while managing the precision of daily content updates. Demonstrated ability to build and sustain strong client relationships, earning trust through responsiveness, digital expertise, and sound judgment. A collaborative, solutions-first attitude with a strong comfort level in navigating ambiguity and driving change The base salary for this position at the time of this posting may range between the values at the bottom of this posting. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. - $45,000—$95,000 CAD We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and  X. When you click \"Submit Application\", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.", "summaryDescription" : "Account Supervisor (Type 1) at VML Canada", "postedDate" : "2026-06-14T20:06:12.728", "createdAt" : "2026-06-14T20:06:12.728", "lastUpdated" : "2026-06-16T01:38:46.048", "ingestTimestamp" : "2026-06-14T20:06:12.728", "mongoId" : "6a2c79fd74d8ee00a0943ee1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 784.6262, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305a74f292fd229cf5154c", "title" : "Senior Account Manager", "company" : "Reolink", "industry" : "Retail", "salary" : { "min" : 135000.0, "max" : 180000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "19700 S Vermont Ave Suite 102, Torrance CA 90502", "locations" : [ "19700 S Vermont Ave Suite 102", "Torrance CA 90502" ], "timestamp" : "2026-06-16T09:27:43.604", "fingerprint" : "d5704726bb8dbdf72653608e8ad88dcd45cf1331021c8949519c34b2da1c9676", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/reolink/jobs/4147256009", "externalId" : "4147256009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Torrance", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "33.8371392,-118.3413606" } ], "locationText" : "Torrance, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Account Acquisition", "Negotiation", "P&L Management", "Margin Management", "Portfolio Strategy", "Market Intelligence", "Cross-Functional Leadership" ], "hardSkillsList" : [ "Retail Math", "Contract Legalities" ], "hardSkills" : [ { "name" : "Retail Math", "level" : "intermediate" }, { "name" : "Contract Legalities", "level" : "intermediate" } ], "majorSkills" : "Account Management, Retail Business Development, Negotiation, P&L Management", "majorSkillsList" : [ "Account Management", "Retail Business Development", "Negotiation", "P&L Management" ], "coreResponsibilities" : "Identify untapped Tier-1 retail, Penetrate untapped Tier-1 retail, Lead end-to-end process, Secure vendor of record status, Direct annual Joint Business Planning, Direct line reviews, Optimize SKU assortments, Optimize promotional calendars, Manage account profitability, Manage MDF, Manage RTV rates, Manage backend rebates, Influence product roadmap, Provide market intelligence, Collaborate with Marketing, Collaborate with Supply Chain, Ensure seamless execution, Execute nationwide product launches, Execute seasonal resets", "teamCollaboration" : "Cross-functional teams; Marketing teams; Supply Chain teams", "projectManagementSkills" : [ "Joint Business Planning", "Line reviews" ], "domainKnowledge" : "US retail landscapes; Smart home security sector; Consumer Electronics; DIY/Hardware; Electronics categories", "domainList" : [ "us-retail-landscapes", "smart-home-security-sector", "consumer-electronics", "diy-hardware", "electronics-categories" ], "domainSpecificKnowledge" : [ "US retail landscapes", "Smart home security sector", "Consumer Electronics", "DIY/Hardware", "Electronics categories" ], "toolProficiency" : [ "MDF", "RTV" ], "communicationSkills" : "High-level buyer relationships; Executive presentations", "specialRequirements" : "3 days onsite, 2 days remote", "outcomesObjectives" : "Secure prime shelf placement; Achieve vendor of record status; Optimize SKU assortments; Optimize promotional calendars; Ensure seamless execution", "qualificationsBasic" : "10+ years Retail Business Development, 10+ years Key Account Management, US Consumer Electronics industry experience, US Smart Home industry experience, Manage multi-million USD accounts, Existing relationships with senior retail buyers, Deep understanding of US retail math, Deep understanding of contract legalities", "qualificationsPreferred" : "Home Depot account management, Best Buy account management, Walmart account management, DIY/Hardware buyer relationships, Electronics buyer relationships", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Focus Strategic negotiation, high-level buyer relationships, and portfolio steering. Position Summary We are seeking a high-caliber Senior Sales Manager to lead Reolink’s expansion across major US retail landscapes. You will serve as the primary strategic architect for our retail presence, driving high-level negotiations and securing prime shelf placement. Key Responsibilities: •Strategic Account Acquisition: Identify and penetrate untapped Tier-1 retail channels; lead the end-to-end process from initial pitch to \"vendor of record\" status. •Top-Level Negotiation: Direct annual Joint Business Planning (JBP) and line reviews with senior buyers to optimize SKU assortments and promotional calendars. •P&L & Margin Management: Full accountability for account profitability, managing MDF (Marketing Development Funds), RTV (Return to Vendor) rates, and backend rebates. •Portfolio Strategy: Influence the product roadmap by providing market intelligence on competitor movements (e.g., Ring, Arlo, Nest) and consumer trends in the smart home security sector. •Cross-Functional Leadership: Collaborate with Marketing and Supply Chain teams to ensure seamless execution of nationwide product launches and seasonal resets. Requirements: •10+ years of experience in Retail Business Development or Key Account Management within the US Consumer Electronics or Smart Home industry. •Proven track record of managing multi-million USD accounts at Home Depot, Best Buy, or Walmart. •Extensive network of existing relationships with senior retail buyers in the DIY/Hardware or Electronics categories. •Exceptional negotiation skills with a deep understanding of US retail math and contract legalities. •This is a hybrid position requiring 3 days onsite and 2 days remote each week. Pay Range $135,000—$180,000 USD", "summaryDescription" : "Senior Account Manager at Reolink. Skills: Account Management, Retail Business Development, Negotiation, P&L Management. Identify untapped Tier-1 retail. Penetrate untapped Tier-1 retail", "postedDate" : "2026-06-15T23:27:01.818", "createdAt" : "2026-06-15T23:27:01.818", "lastUpdated" : "2026-06-16T09:27:43.604", "ingestTimestamp" : "2026-06-15T23:27:01.818", "mongoId" : "6a305a74f292fd229cf5154c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 180000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Retail Math", "Contract Legalities", "Account Management", "Retail Business Development", "Negotiation", "P&L Management", "Account Acquisition", "Margin Management", "Portfolio Strategy", "Market Intelligence", "Cross-Functional Leadership", "Joint Business Planning", "Line reviews", "US retail landscapes", "Smart home security sector", "Consumer Electronics", "DIY/Hardware", "Electronics categories", "MDF", "RTV" ], "skillCount" : 20, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 763.99005, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a3ef674d8ee00a05bfa67", "title" : "Customer Support Specialist - Tier 1", "company" : "Canopy", "industry" : "SaaS", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Mid-level Customer Support Specialist in South Jordan, United States, adjusted for the SaaS industry." }, "location" : "South Jordan, Utah, United States", "locations" : [ "South Jordan", "Utah", "United States" ], "timestamp" : "2026-06-11T07:11:35.515", "fingerprint" : "a226d9d710b1ce3abfff6646030bffab0579ba0412fac4119c57d661107475b4", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/canopytax/jobs/4278186009", "externalId" : "4278186009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "South Jordan", "state" : "Utah", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.5584882,-111.9367107" } ], "locationText" : "South Jordan, Utah, United States", "technicalSkills" : "Salesforce, Intercom, Google Suite, Slack", "professionalSkills" : [ "Remote troubleshooting", "Practice management" ], "hardSkillsList" : [ "Customer service", "Troubleshooting" ], "softSkillsList" : [ "Critical thinking", "Creativity", "Solution-oriented" ], "hardSkills" : [ { "name" : "Customer service", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Creativity" }, { "name" : "Solution-oriented" } ], "majorSkills" : "Customer support, Software navigation, Customer retention", "majorSkillsList" : [ "Customer support", "Software navigation", "Customer retention" ], "coreResponsibilities" : "Anticipate and resolve customer issues, Provide superior customer service, Provide remote troubleshooting assistance, Take ownership of customer issues, Advocate for customer needs, Adjust urgency and escalation, Develop understanding of features, Answer questions proactively, Explain step-by-step instructions, Assist users in navigation, Inform customers of new resources, Inform customers of new products, Maintain positive attitude, Maintain patient attitude, Coordinate for technical issues, Coordinate for account issues, Improve processes, Perfect processes", "teamCollaboration" : "Coordinate within the organization", "domainKnowledge" : "Tax resolution industry; IRS forms", "domainList" : [ "tax-resolution-industry", "irs-forms" ], "domainSpecificKnowledge" : [ "Tax resolution industry", "IRS forms" ], "toolProficiency" : [ "Salesforce", "Intercom", "Google Suite", "Slack" ], "communicationSkills" : "Written communication; Verbal communication", "problemSolvingSkills" : "Problem solving; Troubleshooting", "specialRequirements" : "In-office MWF", "qualificationsBasic" : "Ability to type at 50 wpm or faster", "qualificationsPreferred" : "Experience in support ticketing systems, Previous customer service and support experience, 2-3 years experience in a call center environment, Experience in the accounting & tax software space", "workSiteFlexibility" : "Hybrid", "rawDescription" : "Customer Support Specialist - Tier 1 Canopy, Utah About Us Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. Our goal is to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. Click here to see why our clients love Canopy. Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more! The Opportunity As a member of the Customer Support team, you will provide top-tier service and support primarily to users of our software via email, in-app chat, and phone channels. Canopy has earned a reputation for fast, friendly and efficient customer support. Through earnest desire to learn and progress, you will build upon this reputation. This is not a role in which you simply answer phones and read from a script. You will think critically to help to create new pathways for our customers, outline solutions, and form the foundation of a rapidly-growing company and team. What You'll Do Anticipate and resolve customer issues in a professional and timely manner Provide superior customer service and remote troubleshooting assistance Take ownership of customer issues and advocate for their needs, adjusting urgency and escalation based on customer context and issue severity Develop sound understanding of Canopy’s current and upcoming features Identify opportunities to answer questions, even before they are asked Explain step-by-step instructions and assist users in navigation through software Drive value to customers by informing them of new resources and products that will make an impact on their businesses Maintain a positive and patient attitude with all customers Coordinate within the organization for technical and account level issues Help improve and perfect processes across the support organization What we’re Looking For A self-starter with desire to take ownership of the role and above responsibilities Tech-savvy with the ability to learn software and new tools quickly Organizational skills, creativity, and a solution-oriented focus Willingness to learn about tax resolution industry and IRS forms as they relate to the software and its functions Excellent written and verbal communication skills in the English language Ability to pivot with a growing company and accept new challenges Be able to type at 50 wpm or faster Excitement about implementing and utilizing AI in day to day work flows Essential Functions Work a consistent and reliable full-time schedule, including adherence to assigned shifts, breaks, and attendance expectations. Schedule: Typically 40 hours per week, Monday through Friday. In-office, MWF. Individual schedules may vary slightly based on team needs and role responsibilities. May require evening or weekend coverage depending on team rotation and seasonality. Ability to sit or stand at a desk for extended periods of time, while using a computer for extended periods. Ability to operate a computer throughout the day. Ability to communicate clearly and professionally in writing and verbally, with external customers and internal employees, via phone and computer systems (with or without reasonable accommodations). Ability to use sales tools such as Salesforce, Intercom, Google Suite, Slack. Maintain focus and professionalism in high-pressure situations. We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway. Bonus Points If You Have: Experience in support ticketing systems Previous customer service and support experience 2-3 years experience in a call center environment Experience in the accounting & tax software space Why You Want to Work Here: \uD83C\uDF34 Flexible Paid Time Off - that you’re actually encouraged to use plus 10 company holidays! ❤️‍\uD83E\uDE79 Health Benefits - including Medical, Dental, and Vision and an HSA Match. Canopy covers Medical premiums at 100% for Employees only. \uD83D\uDCB0 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting. \uD83E\uDDE0 Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP). \uD83D\uDC76 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones. ➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage. \uD83C\uDF1F Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians! \uD83E\uDD73 Company Events - including monthly company-wide meetings, summer parties, and more. \uD83D\uDCA1 DEIB Committee - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more. ☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. Our Values: We approach our work every day with a few things in mind: \uD83D\uDD11 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable. \uD83C\uDFC6 Win - we win by delighting our customers with the very best products and services. \uD83D\uDC4D Do Good - we work hard to be good people! \uD83D\uDCA1 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback. \uD83D\uDE80 Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast. To learn more about us & our values, click here. Interviewing @ Canopy: We know application processes can be a little stressful. Here are the stages of a typical interview process at Canopy: Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 20 minute phone call with the People Team 45-60 minute video or in-person interview with the Hiring Manager 1-3 rounds of interviews depending on the role Final Interview Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call. Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.", "summaryDescription" : "Customer Support Specialist - Tier 1 at Canopy. Skills: Customer support, Software navigation, Customer retention. Anticipate and resolve customer issues. Provide superior customer service", "postedDate" : "2026-06-11T07:07:10.383", "createdAt" : "2026-06-11T07:07:10.383", "lastUpdated" : "2026-06-11T07:11:35.515", "ingestTimestamp" : "2026-06-11T07:07:10.383", "mongoId" : "6a2a3ef674d8ee00a05bfa67", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Customer service", "Troubleshooting", "Critical thinking", "Creativity", "Solution-oriented", "Customer support", "Software navigation", "Customer retention", "Remote troubleshooting", "Practice management", "Tax resolution industry", "IRS forms", "Salesforce", "Intercom", "Google Suite", "Slack" ], "skillCount" : 16, "jobCategory" : "customer-service", "jobSubcategory" : "customer-support", "dataQualityScore" : 0.7777778, "_score" : 758.60394, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS" }, { "id" : "6a2c8d5a74d8ee00a0978b4a", "title" : "Payments Operations Associate", "company" : "Tapcheck", "industry" : "Customer Success", "salary" : { "min" : 24.0, "max" : 28.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Plano, TX Office", "locations" : [ "Plano, TX Office" ], "timestamp" : "2026-06-15T09:03:35.904", "fingerprint" : "61ab79cc9111608012c662a75d63032cf7bd2e15793fb106a21c9394e4d04ae5", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/tapcheck/e244989c-1928-435b-b2bc-6a904b2e6ef7/application", "externalId" : "e244989c-1928-435b-b2bc-6a904b2e6ef7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Plano", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.0136764,-96.6925096" } ], "locationText" : "Plano, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "experienceMaxYears" : 2, "technicalSkills" : "Microsoft Excel", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Data analysis" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" } ], "majorSkills" : "Financial operations, Customer support, Payment transactions", "majorSkillsList" : [ "Financial operations", "Customer support", "Payment transactions" ], "coreResponsibilities" : "Respond to client questions, Resolve basic support issues, Assist with daily payroll checks, Process refunds, Process returns, Process financial transactions, Identify discrepancies, Flag discrepancies, Support collection efforts, Follow up on outstanding items, Track accounts receivable aging, Manage accounts receivable aging, Document processes, Keep records up to date, Monitor system performance, Report system issues, Follow company policies, Ensure compliance with regulations, Support team projects", "teamCollaboration" : "Work with internal teams; Work with partners", "domainKnowledge" : "Fintech operations; Financial operations; Payments; Payroll processes; Accounts receivable", "domainList" : [ "fintech-operations", "financial-operations", "payments", "payroll-processes", "accounts-receivable" ], "domainSpecificKnowledge" : [ "Fintech operations", "Financial operations", "Payments", "Payroll processes", "Accounts receivable" ], "documentationSkills" : "Document processes", "problemSolvingSkills" : "Identify discrepancies; Resolve issues", "qualificationsBasic" : "1-2 years financial services experience, Organizational skills, Attention to detail, Microsoft Excel proficiency, Data analysis tools proficiency, Operated independently, Managed multiple tasks", "qualificationsPreferred" : "Bachelor's degree finance, Bachelor's degree accounting, Bachelor's degree business, Payroll systems exposure, Payment systems exposure", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "About the Job Tapcheck is looking for a Payments Operations Associate to join our growing team in Plano, TX. In this role, you'll sit at the intersection of customer support and financial operations - helping ensure payment transactions are accurate, clients are supported, and our internal processes run smoothly. This is a great opportunity for someone early in their career who's eager to build expertise in fintech operations and make a real impact on the day-to-day experience of Tapcheck's customers. What You'll Do - Respond to client questions and help resolve basic support issues - Assist with daily payroll checks to ensure information is accurate - Help process refunds, returns, and financial transactions - Identify and flag discrepancies for further review - Support collection efforts and follow up on outstanding items - Work with internal teams and partners to track and manage accounts receivable aging - Help document processes and keep records up to date - Assist in monitoring system performance and reporting issues - Follow company policies and ensure compliance with regulations - Support team projects aimed at improving operations What You've Done Required - Worked in financial services, operations, or a related field for 1–2 years - Applied strong organizational skills and attention to detail in a professional setting - Used Microsoft Excel and other data analysis tools to manage and analyze information - Operated independently in a fast-paced environment, managing multiple tasks simultaneously - Demonstrated interest in financial operations, payments, or payroll processes Preferred - Earned a bachelor's degree in a relevant field such as finance, accounting, or business - Gained exposure to payroll or payment systems in a prior role About Tapcheck Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis. The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they've earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances. How We Get Things Done Our core values act as a steadfast guide, directing our decisions and anchoring our actions. We consider these values non-negotiable, especially when it comes to our hiring process. - Humility: We believe in the power of humility. We value team players who are down-to-earth, respectful, and open to learning from others. Our employees approach challenges with a positive attitude, acknowledging their strengths and weaknesses while celebrating the achievements of their colleagues. - Grit: We admire individuals with grit – those who demonstrate unwavering determination and resilience in the face of obstacles. At Tapcheck, we take pride in overcoming challenges together, pushing the boundaries of what is possible, and embracing failure as an opportunity for growth. - Raising the Bar: Continuous improvement is at the heart of our culture. We are committed to setting high standards and pushing ourselves to exceed them. We seek employees who are innovative and strive for excellence, constantly seeking ways to enhance our products, services, and processes. - Striving for Growth: We foster an environment that encourages personal and professional development. Our employees are driven to learn, grow, and adapt to new circumstances. We support individuals who take initiative, seek out new challenges, and actively contribute to their own growth and the growth of the company. Why Join Tapcheck? - Mission that matters. We’re changing how Americans access their pay — giving workers financial flexibility without the debt trap of payday loans. - Flexible PTO. No accrual caps, no counting days. Take the time you need. - 10 paid holidays. Including both Christmas Eve and New Year’s Eve. - Comprehensive health coverage. Medical through Blue Cross Blue Shield of Texas (PPO and HDHP options, HSA-eligible with employer contribution), plus dental and vision through MetLife. - FSA, Basic Life/AD&D, and an Employee Assistance Program (EAP). - 401(k) with a 100% match up to 3% of your salary, through Mutual of America. Eligible after 90 days. - A team that lives its values. Humility, grit, and a genuine drive to raise the bar — every day. Compensation $24.00–$28.00 per hour. The actual hourly rate will depend on factors such as experience, training, knowledge, skills, and alignment with the requirements of the role. Tapcheck may update pay ranges and benefits offerings at its discretion. By applying to this position, applicants acknowledge that this pay range is contingent upon meeting the qualifications and requirements of the role and successfully completing the interview and selection process. Final compensation within the stated range will be determined by Tapcheck. Equal Employment Opportunity Policy Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.", "summaryDescription" : "Payments Operations Associate at Tapcheck. Skills: Financial operations, Customer support, Payment transactions. Respond to client questions. Resolve basic support issues", "createdAt" : "2026-06-14T04:32:53.693", "lastUpdated" : "2026-06-15T09:03:35.904", "ingestTimestamp" : "2026-06-14T04:32:53.693", "mongoId" : "6a2c8d5a74d8ee00a0978b4a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 49920, "salaryAnnualMax" : 58240, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Financial operations", "Customer support", "Payment transactions", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Fintech operations", "Payments", "Payroll processes", "Accounts receivable" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 696.06006, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cc34474d8ee00a0a08de9", "title" : "Tier Support Team Lead", "company" : "Owner", "industry" : "Customer Experience", "salary" : { "min" : 6.0E7, "max" : 9.0E7, "currency" : "COP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Tier Support Team Lead in the SaaS industry in Colombia, adjusted for seniority and remote work." }, "location" : "Remote - Colombia", "locations" : [ "Remote - Colombia" ], "timestamp" : "2026-06-16T03:47:19.890", "fingerprint" : "ffc9404d39cd45bd6d72697ccca65ea0ac86293d14243ecdba72f4846b1c04fc", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/owner/4fa430e6-55ba-4cb9-8311-daa8f57e1db7/application", "externalId" : "4fa430e6-55ba-4cb9-8311-daa8f57e1db7", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Colombia", "continent" : "sa", "workMode" : "remote" } ], "locationText" : "Colombia", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Team leadership", "Performance management", "Customer support" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer Success, Team Leadership, Support Operations", "majorSkillsList" : [ "Customer Success", "Team Leadership", "Support Operations" ], "coreResponsibilities" : "Lead from the floor, Coach with intention, Drive consistent performance, Ensure customers receive timely, empathetic, and high-quality support, Execute Tier support, Coach agents in real time, Reinforce expectations, Monitor performance, Make decisions without constant direction, Deliver feedback that drives change", "domainKnowledge" : "Restaurant industry; Local business software", "domainList" : [ "restaurant-industry", "local-business-software" ], "domainSpecificKnowledge" : [ "Restaurant industry", "Local business software" ], "toolProficiency" : [ "Salesforce", "Talkdesk", "Intercom" ], "communicationSkills" : "Deliver feedback", "problemSolvingSkills" : "Rapid course correction; Troubleshooting", "outcomesObjectives" : "Ensure customers receive timely, empathetic, and high-quality support", "qualificationsBasic" : "People-first, execution-obsessed leader, Lead from the floor, Coach with intention, Drive consistent performance, Daily presence, Clear standards, Rapid course correction, Ensure customers receive timely, empathetic, and high-quality support, Day-to-day execution of Tier support, Coach agents in real time, Reinforce expectations, Monitor performance, Make decisions without constant direction, Clear, direct, and empathetic communicator, Deliver feedback that drives change, Calm, structured leader, Experience with support tooling", "qualificationsPreferred" : "Spanish/English bilingual fluency is a plus, Restaurant, hospitality, or marketplace support experience is a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → https://www.owner.com/c Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com http://Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! About Owner.com http://owner.com/ Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → https://www.owner.com/c Our traction Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we are looking for you We’re looking for a people-first, execution-obsessed Tier I Support Team Lead to lead from the floor, coach with intention, and drive consistent performance across our frontline Support team. This role is not about passive management. It’s about daily presence, clear standards, strong coaching, and rapid course correction to ensure customers receive timely, empathetic, and high-quality support—every interaction, every day. The Tier I Support Team Lead is responsible for the day-to-day execution of Tier I support. You will coach agents in real time, reinforce expectations, monitor performance against clear metrics, and take action when standards are not being met. You’ll work closely with other Team Leads, the Support Manager, and QA to ensure alignment, coverage, and consistency across the org. This role is 100% remote and may be based in LATAM - Colombia, Mexico or Costa Rica. The Impact You’ll Have - Lead and develop frontline agents - Own coaching and development for a pod of Tier I agents through structured 1:1s, live call/chat coaching, and timely feedback - Build confidence and capability while holding a high bar for performance, ownership, and customer experience - Identify skill vs. will gaps and address them directly through coaching or performance management - Own quality, accuracy, and consistency - Reinforce SOPs, workflows, and decision frameworks consistently - Partner with QA to calibrate expectations, address trends, and translate QA insights into clear coaching actions - Ensure tone, accuracy, and adherence meet expectations—not just CSAT - Drive daily execution and results - Actively monitor SLA, productivity, schedule adherence, attendance, and CSAT - Stay close to the floor to identify risks early and intervene quickly - Escalate issues appropriately while maintaining strong Tier I → Tier II handoffs - Build a culture of accountability and support - Create an environment where expectations are clear, feedback is frequent, and performance is owned - Balance empathy with accountability—agents feel supported and responsible for results - Reinforce behaviors that align with our values and customer standards - Enable scale and operational improvement - Surface gaps in training, documentation, tooling, or process - Partner with leadership to continuously improve how Tier I support operates at scale - Help agents progress toward mastery-level performance and future growth opportunities Who You’ll Work With - Report to: Support Team Manager - Coach daily: Tier I Support Agents through 1:1s, feedback, and performance management - Partner with: Other Tier I Team Leads to ensure coverage, consistency, and alignment - Collaborate with: Tier II Team Lead to improve escalation quality and handoffs - Work closely with: QA Analyst on calibration, trends, and targeted coaching initiatives What We’re Looking For - 3–6 years of experience in customer support, ideally in a high-volume SaaS or marketplace environment - 1–2 years in a leadership, senior agent, SME, or acting lead role with direct coaching responsibility - Strong passion for coaching and developing others—paired with comfort holding firm performance standards - Proven ability to manage day-to-day performance across SLA, productivity, attendance, and quality - Ability to diagnose performance issues (skill, behavior, clarity, or effort) and respond decisively - Highly organized, proactive, and comfortable making decisions without constant direction - Clear, direct, and empathetic communicator—able to deliver feedback that drives change - Experience with support tooling (Salesforce, Talkdesk, Intercom, or similar CRM/telephony platforms) - Calm, structured leader in fast-paced, high-volume environments - Spanish/English bilingual fluency is a strong plus - Restaurant, hospitality, or marketplace support experience is a plus Pay & Benefits - The estimated base salary range for this role is $30k USD - Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! Interview Process - Recruiter Screen — 30-minute video call to align on your background, what you're looking for, and answer any early questions. - Hiring Manager Screen — 30-minute video interview to go deeper on your experience and how you work. - Full Interview Round — 45-minute interview with our Support Manager to dive deeper into your leadership experience and background. - Final Round — 30-minute video conversation with a senior leadership member. \uD83D\uDEA9 Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as \"phishing\" or “spam” and do not respond. Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as \"phishing\" or “spam” and do not respond.", "summaryDescription" : "Tier Support Team Lead at Owner. Skills: Customer Success, Team Leadership, Support Operations. Lead from the floor. 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Buying a new property overseas can be a stressful time, especially when it comes to moving your money. Through our Currencies Direct and TorFX brands we've been helping people do just that for over 25 years. With recent investment we're now on a mission to build a new range of digital products and services that will make moving money Internationally for Real Estate purchases even easier We’re on a mission to become the solution for Real Estate payments everywhere. To do this, we are transitioning our business from a horizontal FX platform to a verticalized, embedded software company, as we look to the future and Redpin 2.0. About the Role We are seeking an experienced Payment Ops Specialist to support global payment operations across multiple banking partners, currencies, and payment rails. This role combines payment execution, payment approvals, operational risk management, data analysis, and process improvement. The successful candidate will be responsible for ensuring payment accuracy, supporting liquidity management, identifying operational risks, and leveraging automation and AI tools to improve efficiency. The role requires a highly analytical individual who can interpret operational data, identify trends, challenge existing processes, and work collaboratively with Treasury, Finance, Compliance, Product, and Technology teams. What You'll Do Authorise and process domestic and international payments across SWIFT, ACH, SEPA, FPS, NEFT, RTGS, IMPS and Direct Debit rails. Monitor payment queues, bank cut-offs, funding positions and payment exceptions. Investigate rejected payments, recalls, returns and settlement issues. Support liquidity monitoring across multiple currencies and banking partners. Produce operational MI, dashboards and performance reporting. Analyse payment data to identify trends, operational risks and automation opportunities. Leverage AI and automation tools to improve operational efficiency and reduce manual intervention. Participate in testing, implementation and rollout of new payment products, banking integrations and operational workflows. Work closely with Compliance,Treasury, Finance and Technology teams to ensure robust operational controls. Support continuous improvement initiatives focused on STP improvement, operational resilience and scalability. What You’ll Need Minimum 4–7 years’ experience in Payments, Banking Operations, Treasury Operations or Financial Services. Bachelor’s degree in Finance, Commerce, Economics, Business or related discipline. Strong understanding of global payment rails and cross-border payment processing. Experience working within payment approval and maker-checker control environments. Advanced Excel skills. Experience with Power BI, Tableau, Omni or similar analytics platforms. Strong analytical and problem-solving capabilities. Familiarity with AI tools and workflow automation technologies. Excellent stakeholder management and communication skills. Experience within Fintech, FX or International Payments environments preferred. Valid passport required Bonus Professional certifications in Payments, Treasury or Financial Services are advantageous. We welcome people from all backgrounds who seek the opportunity to help build a future where we connect the dots for international property payments. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward together. Redpin, Currencies Direct and TorFX are proud to be an equal opportunity employer. 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Manage client accounts. Develop and execute PR strategies", "createdAt" : "2026-06-15T22:25:23.113", "lastUpdated" : "2026-06-16T09:53:01.088", "ingestTimestamp" : "2026-06-15T22:25:23.113", "mongoId" : "6a305c8ff292fd229cf6279e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Arts industry", "Media landscape" ], "skillCount" : 2, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "_score" : 637.55695, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c686e74d8ee00a0903612", "title" : "Tier III – Technical Support & Network Engineer", "company" : "Todyl", "industry" : "Engineering", "salary" : { "min" : 100000.0, "max" : 120000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Denver CO", "locations" : [ "Denver CO" ], "certifications" : [ "CompTIA Security+", "CompTIA Network+" ], "timestamp" : "2026-06-15T04:53:30.258", "fingerprint" : "5cce9a143f6855e9f40b50a4ce8967ed1264176144e95bd7d7839f0dc6c58708", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/todyl/30056532-b1a5-48d2-bd58-8baddb0c0c57/application", "externalId" : "30056532-b1a5-48d2-bd58-8baddb0c0c57", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" } ], "locationText" : "Denver, Colorado, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Networking, Security, Endpoint, Cloud, Microsoft 365, Azure, Entra ID, Windows Server, Active Directory, MacOS, Linux, SASE, SIEM, EDR, MXDR", "professionalSkills" : [ "Technical support", "Systems administration", "Network administration", "Security operations", "Customer support", "Product usage", "Configuration conflicts", "Root cause analysis", "Product workflows", "Support processes", "Customer guidance" ], "hardSkillsList" : [ "Network troubleshooting", "Security troubleshooting", "Endpoint troubleshooting", "Cloud troubleshooting", "Firewall configuration", "VPN configuration", "Routing", "DNS", "DHCP", "NAT", "Microsoft 365", "Azure", "Entra ID", "Windows Server", "Active Directory", "Windows troubleshooting", "MacOS troubleshooting", "Linux troubleshooting" ], "hardSkills" : [ { "name" : "Network troubleshooting", "level" : "intermediate" }, { "name" : "Security troubleshooting", "level" : "intermediate" }, { "name" : "Endpoint troubleshooting", "level" : "intermediate" }, { "name" : "Cloud troubleshooting", "level" : "intermediate" }, { "name" : "Firewall configuration", "level" : "intermediate" }, { "name" : "VPN configuration", "level" : "intermediate" }, { "name" : "Routing", "level" : "intermediate" }, { "name" : "DNS", "level" : "intermediate" }, { "name" : "DHCP", "level" : "intermediate" }, { "name" : "NAT", "level" : "intermediate" }, { "name" : "Microsoft 365", "level" : "intermediate" }, { "name" : "Azure", "level" : "intermediate" }, { "name" : "Entra ID", "level" : "intermediate" }, { "name" : "Windows Server", "level" : "intermediate" }, { "name" : "Active Directory", "level" : "intermediate" }, { "name" : "Windows troubleshooting", "level" : "intermediate" }, { "name" : "MacOS troubleshooting", "level" : "intermediate" }, { "name" : "Linux troubleshooting", "level" : "intermediate" } ], "majorSkills" : "Technical support, Network engineering, Security engineering, Cloud support", "majorSkillsList" : [ "Technical support", "Network engineering", "Security engineering", "Cloud support" ], "coreResponsibilities" : "Own complex support requests, Troubleshoot advanced networking issues, Troubleshoot advanced security issues, Troubleshoot advanced endpoint issues, Troubleshoot advanced cloud issues, Assist customers with platform usage, Assist with deployments, Assist with configuration conflicts, Assist with product issues, Serve as escalation point, Guide investigation paths, Guide resolution strategy, Partner with Engineering, Partner with Product, Partner with QA, Identify root cause, Validate fixes, Improve customer experience, Create documentation, Review documentation, Improve documentation, Identify patterns in issues, Recommend product improvements, Recommend support process improvements, Recommend customer guidance improvements, Participate in on-call rotation, Provide timely support, Model case ownership, Model clear communication, Model technical professionalism", "teamCollaboration" : "Cross-functional teams; Engineering teams; Product management teams; Quality assurance teams; Internal teams", "domainKnowledge" : "Networking; Security; Endpoint security; Cloud security; SASE; SIEM; EDR; MXDR; Managed security services", "domainList" : [ "networking", "security", "endpoint-security", "cloud-security", "sase", "siem", "edr", "mxdr", "managed-security-services" ], "domainSpecificKnowledge" : [ "Networking", "Security", "Endpoint security", "Cloud security", "SASE", "SIEM", "EDR", "MXDR", "Managed security services" ], "toolProficiency" : [ "RMM tools", "PSA tools" ], "communicationSkills" : "Customer communication; Technical communication; Clear communication", "documentationSkills" : "Knowledge base articles; Troubleshooting guides; Process notes", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "specialRequirements" : "On-call rotation", "outcomesObjectives" : "Timely resolutions; Continuous product improvements; Clear guidance on issues; Actionable escalations; Support junior engineers; Improve platform", "qualificationsBasic" : "4+ years experience, Troubleshooting skills, Experience with RMM/PSA tools, Hands-on firewall configuration, Experience with Microsoft 365, Working knowledge security concepts, Familiarity with Windows/macOS/Linux, Ability to communicate technical concepts, Ability to manage multiple priorities, CompTIA Security+/Network+ knowledge", "qualificationsPreferred" : "Experience supporting cybersecurity platforms, Prior experience with MSP/MSSP, Experience mentoring junior engineers, Comfortable reading logs, Comfortable interpreting alerts, Translating technical findings", "workSiteFlexibility" : "Onsite", "rawDescription" : "Technical Support Engineer III About Us Todyl puts world-class networking and security within reach of every business. The Todyl Security Platform converges SASE, SIEM, Endpoint Security, GRC, MXDR, and more into a cloud-native, single-agent platform specifically built for MSPs, MSSPs, and Mid-Market IT Professionals. We are a fast-paced, dynamic start-up, passionate about simplifying complex networking and security for businesses of all sizes. About the Role Todyl is seeking a highly driven, deeply technical, and passionate Technical Support Engineer III. You will play a critical role in delivering technical support for our products and systems. You will be responsible for diagnosing, troubleshooting, and resolving technical issues that our customers and internal teams encounter. In this role, you will work closely with cross-functional teams, including engineering, product management, and quality assurance, to ensure timely resolutions and continuous product improvements. Responsibilities - Own complex support requests from triage through resolution, including customer communication, internal coordination, and follow-through. - Troubleshoot advanced networking, security, endpoint, and cloud issues across customer environments. - Assist customers and partners with platform usage, deployments, configuration conflicts, and product-related issues. - Serve as an escalation point for Tier 1 and Tier 2 engineers, helping guide investigation paths and resolution strategy. - Partner with Engineering, Product, QA, and other internal teams to identify root cause, validate fixes, and improve the customer experience. - Create, review, and improve internal and external documentation, including knowledge base articles, troubleshooting guides, and process notes. - Identify patterns in recurring issues and recommend improvements to product workflows, support processes, and customer-facing guidance. - Participate in an on-call rotation and provide timely support for urgent customer-impacting issues. - Model strong case ownership, clear communication, and a high standard of technical professionalism. Requirements - 4+ years of experience in product support, technical support engineering, systems administration, network administration, security operations, or a related technical role. - Strong troubleshooting skills with the ability to isolate issues, validate assumptions, and drive resolution across complex environments. - Experience with RMM and PSA tools commonly used by MSPs, MSSPs, or IT service providers. - Hands-on experience configuring and troubleshooting hardware firewalls, VPNs, routing, DNS, DHCP, NAT, and related network services. - Experience with Microsoft 365, Azure, Entra ID, Windows Server, Active Directory, and domain-based environments. - Working knowledge of endpoint, network security, and cloud security concepts. - Familiarity with Windows, macOS, and Linux troubleshooting. - Ability to communicate technical concepts clearly to customers, partners, and internal stakeholders with different levels of technical depth. - Ability to manage multiple priorities in a fast-paced environment while maintaining strong ownership and follow-through. - CompTIA Security+, Network+, or equivalent certification, knowledge, or practical experience. 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It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. In this role you will provide top-notch technical support for RingCentral's various software and applications to ensure smooth operations and happy enterprise customers. Utilize expertise in RingCentral services and VOIP tech to swiftly diagnose and resolve issues while keeping customer satisfaction a priority. _This role requires on-site presence at our office 4 days a week to support effective collaboration and teamwork._ **This is where you and your skills come in.** * The Technical Support Specialist is the first point of contact for Ringcentral’s end customers and/or business-to-business customers with technical issues related to all Ringcentral’s products, such as RingEX, RingCX, Ringcentral Events, Ringcentral Video, NICE Incontact, and many others. * Provide tech-to-tech support to all Ringcentral Partners’ and Wholesalers’ internal technical support teams in the EMEA and North American regions (e.g. Vodafone, Atos, Unify, Mitel, etc.) * Handle customer queries through phone calls and web cases (email) * Diagnose and troubleshoot through various tools and strive for first-call resolution to maintain a stable customer satisfaction and service. * Apply expert knowledge of RingCentral services and VOIP technology. * Answer complex technical questions about phones, online VOIP applications, complex phone trees, events and video applications, and offer workarounds for customer products and networks. * Answer basic billing questions or questions related to the customers’ profiles * The channels of communication with customers are phone calls and web cases (technical tickets, logged by end B2B customers through their portal or tickets logged by Partners’ technical support agents). * Follow up with customers, ensuring customer is up to date and satisfied with resolution. * Respond promptly to escalations while keeping detailed case notes. * Manage customer expectations and experience to deliver high customer satisfaction and increase retention. * Escalate to various teams when issues cannot be resolved, such as Technical Support Specialists (T2), Fraud teams, TelcoOps for number issues, and many others. * Regularly achieve and exceed service level agreements and quality customer satisfaction targets. * Remain current on software defects and upgrades. * Help develop and maintain customer facing and internal help articles. **Desired Qualifications** : * At Least High School Graduate. * Excellent English communication skills. * C1/C2 level of French. * Strong customer service orientation. * Ability to work efficiently in a highly demanding, team-oriented and fast paced environment. **What we offer:** * Well-coordinated professional team. * Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth. * Additional Health and Life Insurance Package. * Employee Assistance Program. * 25 vacation days. * Quarterly bonus if internal targets are met. * 102,26 EUR/200 BGN Digital Food Vouchers. * 61, 36 EUR/120 BGN Gross as part of the salary for Working Expenses Allowance. **RingCentral’s Global Service and Support team** leads the post-sale experience for it’s customers—making sure their every need is met, and that they’re able to use our products effectively and easily. As it’s customers’ central point of contact, you’ll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: RingCentral is committed to hiring and retaining great people because you power our success. **About RingCentral** RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-JW1", "summaryDescription" : "Technical Support Specialist Tier 1 (French & English) (night shift) at RingCentral. Skills: Technical support, Customer service. Provide technical support. Diagnose and resolve issues", "postedDate" : "2026-06-11T15:58:28.194", "createdAt" : "2026-06-11T15:58:28.184", "lastUpdated" : "2026-06-12T18:54:07.865", "ingestTimestamp" : "2026-06-11T15:58:28.184", "mongoId" : "6a2a482574d8ee00a05ddc8f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://ringcentral.wd1.myworkdayjobs.com/RingCentral_Careers/job/Bulgaria/Technical-Support-Specialist-Tier-1--French---English---night-shift-_R078148", "salaryAnnualMin" : 4160, "salaryAnnualMax" : 4160, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Troubleshooting", "Technical support", "Customer service", "RingCentral services", "VOIP technology" ], "skillCount" : 5, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 633.46136, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2ca57b74d8ee00a09b6bd9", "title" : "Help Desk Tier Support", "company" : "C3EL", "industry" : "Government", "salary" : { "min" : 32500.0, "max" : 45500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Senior Help Desk Tier Support in Larissa, Greece, adjusted for the government industry and full-time employment." }, "location" : "Customer Site", "locations" : [ "Customer Site" ], "certifications" : [ "A+CE", "CCNA-Security", "CND", "Network+ CE", "SSCP" ], "timestamp" : "2026-06-15T06:43:42.197", "fingerprint" : "7d2e0d8eb0ac279fe6be27219cd255afe3f86db19e00b908e92d8a9ec6156bc0", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/c3el/jobs/5163771007", "externalId" : "5163771007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Larissa", "country" : "Greece", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "39.6383092,22.4160706" } ], "locationText" : "Larissa, Greece", "minimumEducation" : "Associate's", "experienceMinYears" : 7, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "IP troubleshooting, Network connectivity troubleshooting, Microsoft domain environment, Exchange mailboxes", "hardSkillsList" : [ "Laptop imaging", "User account management", "Permissions management", "Email troubleshooting", "Printer configuration" ], "hardSkills" : [ { "name" : "Laptop imaging", "level" : "intermediate" }, { "name" : "User account management", "level" : "intermediate" }, { "name" : "Permissions management", "level" : "intermediate" }, { "name" : "Email troubleshooting", "level" : "intermediate" }, { "name" : "Printer configuration", "level" : "intermediate" } ], "majorSkills" : "Help Desk Support, Troubleshooting, Network Support", "majorSkillsList" : [ "Help Desk Support", "Troubleshooting", "Network Support" ], "coreResponsibilities" : "Perform laptop imaging, Perform deployment, Conduct IP troubleshooting, Conduct network connectivity troubleshooting, Create user accounts, Manage user accounts, Add computers to domain, Remove computers from domain, Assign users to groups, Apply necessary permissions, Create Exchange mailboxes, Manage Exchange mailboxes, Diagnose email issues, Resolve email issues, Troubleshoot printers, Configure printers, Map shared printers, Document support actions, Document troubleshooting steps", "domainKnowledge" : "Military environment", "domainList" : [ "military-environment" ], "domainSpecificKnowledge" : [ "Military environment" ], "communicationSkills" : "Customer-focused assistance", "documentationSkills" : "Document support actions; Document troubleshooting steps", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "US Citizenship required, Secret clearance, Travel up to 10%", "qualificationsBasic" : "Active Secret clearance, US Citizenship required, 7 years IT systems experience, 4 years IT customer support, 2 years military environment experience, A+CE or CCNA-Security or CND or Network+ CE or SSCP certification", "qualificationsPreferred" : "Associate's degree in Networking", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Overview: Job Title: Help Desk Tier I Support Security Clearance: Secret Location: Larissa, Greece (Due to the nature of the work and contract requirements, U. S. Citizenship is required.) Description: C3EL is seeking a Help Desk Tier I Support to join our team in Greece. In this role, you’ll be the first line of defense for resolving technical issues by providing timely troubleshooting, guidance, and support for computers, networks, and related systems. You’ll deliver clear, customer-focused assistance while keeping operations running smoothly and efficiently. Responsibilities will include, but not be limited to: Perform laptop imaging and deployment. Conduct basic IP and network connectivity troubleshooting. Create and manage user accounts within a Microsoft domain environment. Add and remove computers from the domain. Assign users to appropriate groups and apply necessary permissions. Create and manage Exchange mailboxes. Diagnose and resolve user email-related issues. Troubleshoot and configure printers, including mapping shared printers. Document all support actions and troubleshooting steps for reporting and tracking purposes. Minimum Qualifications: An Active, in-scope US Government issued Secret clearance. Due to the nature of the work and contract requirements, US Citizenship is required. Must have a minimum of seven (7) years of experience with IT systems. Must have a minimum of four (4) years in IT customer support. Must have a minimum of two (2) years experience in a military environment. Must have one (1) of the following required certifications: A+CE or CCNA-Security or CND or Network+ CE or SSCP. Able to travel to support mission up to 10%. Education: Associate’s degree in Networking, OR eleven (11) total years of recent specialized experience.", "summaryDescription" : "Help Desk Tier Support at C3EL. Skills: Help Desk Support, Troubleshooting, Network Support. Perform laptop imaging. Perform deployment", "postedDate" : "2026-06-14T08:57:17.274", "createdAt" : "2026-06-14T08:57:17.274", "lastUpdated" : "2026-06-15T06:43:42.197", "ingestTimestamp" : "2026-06-14T08:57:17.274", "mongoId" : "6a2ca57b74d8ee00a09b6bd9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Laptop imaging", "User account management", "Permissions management", "Email troubleshooting", "Printer configuration", "Help Desk Support", "Troubleshooting", "Network Support", "Military environment", "A+CE", "CCNA-Security", "CND", "Network+ CE", "SSCP" ], "skillCount" : 14, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 633.4524, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.92 }, { "id" : "694ae6e870f0b99d589b3aa0", "title" : "911 Public Safety Dispatcher- Basic (HR Title: Communications Officer- Basic)", "company" : "SMU", "salary" : { "min" : 45000.0, "max" : 60000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Communications Officer- Basic in Dallas, United States, adjusted for the education industry and company size." }, "location" : "TX-Dallas", "locations" : [ "TX-Dallas" ], "timestamp" : "2026-06-16T00:03:26.591", "fingerprint" : "09ad2efa225cac719f3c07fbd22d03d63a3aac4ca27d232c9d7a11358f8a7e47", "source" : "taleo", "language" : "en", "applyUrl" : "https://smu.taleo.net/careersection/ex/jobdetail.ftl?job=74332", "externalId" : "74332", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dallas", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7762719,-96.7968559" } ], "locationText" : "Dallas, Texas, United States", "remoteFriendly" : false, "rawDescription" : "Hourly Range: Hourly wage c ommensurate with experience and certifications. About SMU: SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University’s small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools. Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities – from teaching, learning and research to creativity, performance and athletic endeavor. About Department: The mission of the SMU Police Department is to maintain a working partnership with all members of the Campus Community to preserve life, maintain human rights, protect property, and promote the educational objectives of Southern Methodist University. The men and women of the SMU Police Department believe in a shared responsibility with our community to create a secure and inclusive environment that promotes and supports the educational process. About the Position: The Public Safety Dispatcher/ 911 Operator- Basic will have a wide range of responsibilities performed both independently and as part of a team. Primary duties include transmitting and receiving communications through the police radio system and managing a multi-line telephone system. The role also involves monitoring campus-wide fire and intrusion alarms and initiating appropriate response actions. Additional responsibilities include collecting and recording payments for fingerprinting services and bond transactions, addressing complaints and inquiries, and preparing detailed reports. The position requires proficient operation of various computer systems, including surveillance cameras, voice recording equipment, records management systems, and nationwide databases. This is classified as an \"On Campus Essential\" position. Essential Functions: Receives complaints and inquiries from members of the university community by telephone, email, or in person at the service window. After assessing the information provided, the dispatcher deploys police, fire, or emergency medical services as appropriate using the radio communication system. Maintains a computer-based log of all police activities. They document service calls and radio communications from officers in the CAD system and use the system to determine whether an officer has had prior interactions with a specific individual or vehicle. Additional responsibilities include submitting reports and updating reference manual. Responsible for managing multiple computer systems, including a CCTV network with more than 2,000 cameras, fire and security alarm monitoring systems, 911 services, and a police blotter. Collects and records payments for fingerprints, reports, and notary services. Oversees and maintains all equipment within the emergency communication center to guarantee reliability and continuity of emergency response operations. This includes conducting regular inspections and reporting any malfunctions or technical issues to ensure all systems and devices remain fully operational at all times. Must be available to work all shifts, including weekends and holidays, as assigned. The SMU Police Department operates 24 hours a day, 365 days a year. Education and Experience: A high school diploma or equivalent is required. An associate's degree is preferred. A minimum of one year of experience in a high-volume customer service environment is required, preferably in a dispatch center and/or security setting. Knowledge, Skills and Abilities: The Public Safety Dispatcher/ 911 Operator should possess excellent verbal communication skills, the ability to speak clearly and interact effectively in all circumstances. They must also show sound decision-making capabilities, problem-solving skills, and maintain composure while handling stressful situations. Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Ability to obtain TCOLE Telecommunications Operator License within 1 year of employment is required. Proficiency in utilizing Windows computer operating system and the Microsoft Office Suite (including Word, Excel, and Outlook) is required. Knowledge of records management systems is preferred. Preference will be given to candidates familiar with law enforcement terminology and procedures. Physical and Environmental Demands: Physical: Sit for long periods of time Bend Reach above shoulders Handle objects (dexterity) Carry/lift over 25-50 lbs. Kneel Stand Push/Pull Environmental: Exposure to excessive noise Around moving machinery Exposure to marked changes in temperature/or humidity Exposure to dust, fumes, gases, radiation, microwave Drives motorized equipment Work in confined quarters Deadline to Apply: Deadline date EEO Statement: SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits . USA-TX-Dallas", "summaryDescription" : "911 Public Safety Dispatcher- Basic (HR Title: Communications Officer- Basic) at SMU", "createdAt" : "2026-06-14T20:47:38.891", "lastUpdated" : "2026-06-16T00:03:26.591", "ingestTimestamp" : "2026-06-14T20:47:38.891", "mongoId" : "694ae6e870f0b99d589b3aa0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 60000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 630.1324, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30a2c3f292fd229c11f719", "title" : "Senior Payment Operation Specialist", "company" : "Growe Talents", "industry" : "Hospitality", "salary" : { "min" : 1200000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Payment Operation Specialist in the Gaming industry, adjusted for seniority and remote work in India." }, "location" : "Anywhere", "locations" : [ "Anywhere" ], "timestamp" : "2026-06-16T12:06:27.354", "fingerprint" : "02a0e5f4287df2ef7f7ebabdb986daa72119ae770acafe6b4548692a57129477", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/growetalents/jobs/4894694101", "externalId" : "4894694101", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "experienceMinYears" : 3, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "MS Office", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Payment processing", "Financial transactions" ], "hardSkills" : [ { "name" : "Payment processing", "level" : "intermediate" }, { "name" : "Financial transactions", "level" : "intermediate" } ], "majorSkills" : "Payment operations, Process management", "majorSkillsList" : [ "Payment operations", "Process management" ], "coreResponsibilities" : "Oversee payment processing operations, Ensure smooth performance of payment, Ensure availability of payment, Identify payment-related issues, Investigate payment-related issues, Escalate payment-related issues, Coordinate with customer support, Coordinate with marketing, Coordinate with other stakeholders", "teamCollaboration" : "Customer support; Marketing; Other stakeholders", "domainKnowledge" : "Online gaming; Sports betting; Casino services; Latin America market; Online payments", "domainList" : [ "online-gaming", "sports-betting", "casino-services", "latin-america-market", "online-payments" ], "domainSpecificKnowledge" : [ "Online gaming", "Sports betting", "Casino services", "Latin America market", "Online payments" ], "toolProficiency" : [ "Excel", "MS Office" ], "continuousLearning" : "Growth Benefits Programs", "problemSolvingSkills" : "Payment issue investigation", "qualificationsBasic" : "3+ years billing/payments manager/specialist, Experience with online payments, Advanced Excel, MS Office software", "qualificationsPreferred" : "Written and oral communication with foreign customers, Understanding of payment and transactional systems", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Our client is an international online gaming company offering sports betting and casino services, with a significant presence in Latin America. Strategic focus is to deliver a high-quality, personalized gaming experience, leveraging advanced technology and localized services to cater to the preferences of the different Latin American players. Develop and launch own Casino Games, as well as operate own CRM, CS and Back-office platforms. Perfect for those who aim to: Oversee payment processing operations within the assigned market; Ensure the smooth performance and availability of payment methods; Identify, investigate, and escalate payment-related issues to relevant providers and internal teams; Coordinate with customer support, marketing, and other stakeholders on payment processing requests and inquiries. Experience you’ll need to bring: 3+ years as a billing/payments manager/specialist or similar role in online payments; Confident in dealing with numbers and processing of financial/transactional information; Advanced Excel and other MS Office software user; Good understanding of online payments technical integrations, funnels, flows; Experience in written and oral communication with foreign customers or partners; Good understanding of payment and transactional systems and services. It's a perfect match if you have those personal features: Attention to details; Multitasking, quick task execution; High level of communication skills; Good team player; Ability to perform autonomy and take decisions on payment distribution. Our clients offer competitive benefits to support your professional and personal growth, including: Health Global Medical Coverage; Growth Opportunities; Benefits Programs (compensation for the gym/stomatology/psychological service Performance-Driven Rewards; Dynamic Work Environment. Apply, and let your growth journey begin.", "summaryDescription" : "Senior Payment Operation Specialist at Growe Talents. Skills: Payment operations, Process management. Oversee payment processing operations. Ensure smooth performance of payment", "postedDate" : "2026-06-16T03:17:27.829", "createdAt" : "2026-06-16T03:17:27.829", "lastUpdated" : "2026-06-16T12:06:27.354", "ingestTimestamp" : "2026-06-16T03:17:27.829", "mongoId" : "6a30a2c3f292fd229c11f719", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Payment processing", "Financial transactions", "Payment operations", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Online gaming", "Sports betting", "Casino services", "Latin America market", "Online payments", "Excel", "MS Office" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 620.36914, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057adf292fd229cf3cf09", "title" : "Senior Account Executive, Public Relations", "company" : "Inkhouse", "industry" : "Media", "salary" : { "min" : 70000.0, "max" : 90000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Inkhouse", "locations" : [ "Inkhouse" ], "timestamp" : "2026-06-16T07:22:09.412", "fingerprint" : "268ec2653369421ec1a111897cb46d0962e3688bf40d6db8b5d19b631d3290dc", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/inkhousehq/jobs/8592638002", "externalId" : "8592638002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" }, { "city" : "Waltham", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "42.3762385,-71.2355644" }, { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "47.6038321,-122.3300620" }, { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.7879363,-122.4075201" }, { "city" : "San Diego", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "32.7174202,-117.1627720" } ], "locationText" : "New York, New York, United States; Waltham, Massachusetts, United States; Seattle, Washington, United States; San Francisco, California, United States; San Diego, California, United States", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Media relations", "Strategic counsel", "Program management" ], "hardSkillsList" : [ "Writing press releases", "Drafting pitches", "Drafting memos", "Media outreach", "Creative idea generation", "Social media strategy" ], "hardSkills" : [ { "name" : "Writing press releases", "level" : "intermediate" }, { "name" : "Drafting pitches", "level" : "intermediate" }, { "name" : "Drafting memos", "level" : "intermediate" }, { "name" : "Media outreach", "level" : "intermediate" }, { "name" : "Creative idea generation", "level" : "intermediate" }, { "name" : "Social media strategy", "level" : "intermediate" } ], "majorSkills" : "Media relations, Account management, Public relations", "majorSkillsList" : [ "Media relations", "Account management", "Public relations" ], "coreResponsibilities" : "Drive day-to-day media relations, Write effectively across different mediums, Serve as lead media relations expert, Draft weekly pitch, Assign targets, Serve as backup client contact, Contribute to brainstorming, Flag concerns, Problem-solve with executive members, Write top-tier press releases, Write bylines, Write blog posts, Write pitches for campaigns and launches, Draft amplification memos for each media hit, Stay on top of news, Leverage news for proactive outreach, Generate creative ideas for clients, Stay up-to-date on PR trends, Stay up-to-date on client trends, Suggest social media ideas, Stay up-to-date on new social media platforms, Mentor junior staff, Role model positive Inkhouse values, Oversee speaking programs, Oversee awards programs, Offer strategic counsel on speaking programs, Offer strategic counsel on awards programs, Manage analyst programs, Liaise with design team for infographic work, Liaise with design team for design work", "teamCollaboration" : "Work effectively as member of key account teams; Contribute to brainstorming; Problem-solve with executive members; Liaise with design team", "domainKnowledge" : "Tech accounts; PR trends; Client trends", "domainList" : [ "tech-accounts", "pr-trends", "client-trends" ], "domainSpecificKnowledge" : [ "Tech accounts", "PR trends", "Client trends" ], "communicationSkills" : "Writing pitches; Client correspondence; Verbal communication; Written communication", "documentationSkills" : "Writing press releases; Writing bylines; Writing blog posts; Drafting memos", "innovationCreativity" : "Creative ideas for clients; Creative media relations", "problemSolvingSkills" : "Problem-solving with executive members", "qualificationsBasic" : "4–6 years progressive experience in public relations, Passionate and interested in working on tech accounts, Excellent written and verbal communication skills, Savviness and creativity in media relations and pitching, Ability to communicate clearly, effectively and with confidence, Demonstrated track record handling multiple client accounts simultaneously, Working quickly and meeting deadlines in a fast-paced environment", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "ABOUT INKHOUSE Inkhouse is part of Orchestra, a strategic communications and marketing company built for today’s complex and fragmented world. From decoding audiences to designing bold strategies, Orchestra integrates people, platforms, and stories that stick to help clients build lasting influence. The company offers programs that span from the highest level strategic business counsel through to tactical execution. Orchestra brings together 700+ people with experience across consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more. Made up of leading firms BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR. It also launched Brightmode, a talent acquisition firm for communications professionals, and Versus Media Group, a strategy-first political media team. Learn more at www.orchestraco.com. People of all backgrounds and abilities are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow. ABOUT THE ROLE Inkhouse is searching for a Senior Account Executive (SAE) who will be responsible for juggling multiple accounts and writing effectively across different mediums for varied audiences. This fast-paced, deadline-oriented role will be responsible for driving day-to-day media relations and working effectively as a member of key account teams. This person will be the lead media relations expert on their assigned accounts especially with top-tier press. The SAE is a highly creative self-starter, with excellent writing skills, and strong detail-orientation and will provide guidance to other team members on your accounts. Location: This role is based in our New York, N.Y, Waltham, M.A., Seattle, W.A., San Francisco, C.A., or San Diego, C.A.and requires in-office presence 3 days a week. ACCOUNTABILITIES & QUALIFICATIONS Core media relations person on account: (drafts weekly pitch, assigns targets) Backup client contact on all communications Be an active participant on client calls by contributing to brainstorming, flagging concerns and problem-solving with executive members of our client teams Writes top-tier press releases, bylines, blog posts Writes pitches for campaigns and launches to serve as template for the team Drafts amplification memos for each media hit Stays on top of news – leverage for regular proactive outreach Comes up with creative ideas for clients each week Stays up-to-date on PR trends and client trends Suggests social media ideas and stays up-to-date for the team on new social media platforms/ideas/information Mentors junior staff and role models positive Inkhouse values and behaviors Oversees and offers strategic counsel on speaking and awards programs Manages analyst programs Liaisons with design team as needed for infographic/design work ESSENTIAL SKILLS 4–6 years of progressive experience in public relations Must be passionate and interested in working on tech accounts, demonstrating enthusiasm and expertise Excellent written and verbal communication skills, with a talent for crafting compelling stories, pitches and professional client correspondence Savviness and creativity in media relations and pitching, speaking opportunities and award submissions with the capability to identify new targets and thoughtful angles until the story lands Ability to communicate clearly, effectively and with confidence, both verbally and in writing, with varying levels of staff, clients and the media, and is comfortable thinking on their feet A demonstrated track record handling multiple client accounts simultaneously, working quickly and meeting deadlines in a fast-paced environment Salary Range: $70,000-$90,000 (commensurate with experience and skills) #LI-KM1 #LI-Hybrid We're part of Orchestra, the first communications company built for today’s media landscape. Since 2022, it’s acquired nine firms, including: BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR. It also launched Brightmode, a talent acquisition firm for your communication professionals. Learn more at: www.orchestraco.com. To ensure that applicants are matched with the job that best suits their qualifications and interests, information that you submit may be shared with our network agencies. By providing your information, you are consenting to allow us and our subsidiaries to keep your information on file and to contact you regarding job opportunities, recruitment events and other related updates.", "summaryDescription" : "Senior Account Executive, Public Relations at Inkhouse. Skills: Media relations, Account management, Public relations. Drive day-to-day media relations. Write effectively across different mediums", "postedDate" : "2026-06-15T23:24:01.328", "createdAt" : "2026-06-15T23:24:01.328", "lastUpdated" : "2026-06-16T07:22:09.412", "ingestTimestamp" : "2026-06-15T23:24:01.328", "mongoId" : "6a3057adf292fd229cf3cf09", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 90000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Writing press releases", "Drafting pitches", "Drafting memos", "Media outreach", "Creative idea generation", "Social media strategy", "Media relations", "Account management", "Public relations", "Strategic counsel", "Program management", "Tech accounts", "PR trends", "Client trends" ], "skillCount" : 14, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 620.2482, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a482574d8ee00a05ddcad", "title" : "Technical Support Specialist Tier 1 (French & English)", "company" : "RingCentral", "salary" : { "min" : 2.0, "max" : 2.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Bulgaria", "locations" : [ "Bulgaria" ], "timestamp" : "2026-06-12T15:48:54.075", "fingerprint" : "6f501cffc0be197813cd8a49ffb21b972cfffd359eb6e6a9d4684a8702c74e64", "source" : "workday", "language" : "en", "applyUrl" : "https://ringcentral.wd1.myworkdayjobs.com/RingCentral_Careers/job/Bulgaria/Technical-Support-Specialist-Tier-1--French---English-_R078149", "externalId" : "R078149", "locationPoint" : "42.7339,25.4858", "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "technicalSkills" : "VOIP", "professionalSkills" : [ "Technical support" ], "hardSkillsList" : [ "Technical troubleshooting" ], "hardSkills" : [ { "name" : "Technical troubleshooting", "level" : "intermediate" } ], "majorSkills" : "Technical support, VOIP technology", "majorSkillsList" : [ "Technical support", "VOIP technology" ], "coreResponsibilities" : "Provide technical support for RingCentral's software, Diagnose and resolve issues, Apply expert knowledge of RingCentral services, Answer technical questions about phones, Answer questions about online VOIP applications, Answer questions about complex phone trees, Answer questions about events and video applications, Offer workarounds for customer products, Offer workarounds for customer networks, Answer basic billing questions, Answer questions related to customers' profiles, Follow up with customers, Ensure customer satisfaction with resolution, Respond promptly to escalations, Manage customer expectations, Manage customer experience, Escalate issues to various teams, Achieve service level agreements, Achieve quality customer satisfaction targets, Remain current on software defects, Remain current on software upgrades, Help develop customer facing help articles, Help develop internal help articles, Maintain customer facing help articles, Maintain internal help articles", "teamCollaboration" : "Teamwork; Team-oriented environment", "domainKnowledge" : "RingCentral services; VOIP technology", "domainList" : [ "ringcentral-services", "voip-technology" ], "domainSpecificKnowledge" : [ "RingCentral services", "VOIP technology" ], "communicationSkills" : "French; English", "documentationSkills" : "Help articles", "problemSolvingSkills" : "Diagnose; Troubleshoot", "specialRequirements" : "On-site presence 4 days a week", "outcomesObjectives" : "Maintain stable customer satisfaction; Increase customer retention; Exceed service level agreements; Exceed quality customer satisfaction targets", "qualificationsBasic" : "High School Graduate, Excellent English communication skills, C1/C2 level of French", "qualificationsPreferred" : "customer service orientation, Ability to work efficiently in a highly demanding, team-oriented and fast paced environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Say hello to opportunities. It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. In this role you will provide top-notch technical support for RingCentral's various software and applications to ensure smooth operations and happy enterprise customers. Utilize expertise in RingCentral services and VOIP tech to swiftly diagnose and resolve issues while keeping customer satisfaction a priority. _This role requires on-site presence at our office 4 days a week to support effective collaboration and teamwork._ **This is where you and your skills come in.** * The Technical Support Specialist is the first point of contact for Ringcentral’s end customers and/or business-to-business customers with technical issues related to all Ringcentral’s products, such as RingEX, RingCX, Ringcentral Events, Ringcentral Video, NICE Incontact, and many others. * Provide tech-to-tech support to all Ringcentral Partners’ and Wholesalers’ internal technical support teams in the EMEA and North American regions (e.g. Vodafone, Atos, Unify, Mitel, etc.) * Handle customer queries through phone calls and web cases (email) * Diagnose and troubleshoot through various tools and strive for first-call resolution to maintain a stable customer satisfaction and service. * Apply expert knowledge of RingCentral services and VOIP technology. * Answer complex technical questions about phones, online VOIP applications, complex phone trees, events and video applications, and offer workarounds for customer products and networks. * Answer basic billing questions or questions related to the customers’ profiles * The channels of communication with customers are phone calls and web cases (technical tickets, logged by end B2B customers through their portal or tickets logged by Partners’ technical support agents). * Follow up with customers, ensuring customer is up to date and satisfied with resolution. * Respond promptly to escalations while keeping detailed case notes. * Manage customer expectations and experience to deliver high customer satisfaction and increase retention. * Escalate to various teams when issues cannot be resolved, such as Technical Support Specialists (T2), Fraud teams, TelcoOps for number issues, and many others. * Regularly achieve and exceed service level agreements and quality customer satisfaction targets. * Remain current on software defects and upgrades. * Help develop and maintain customer facing and internal help articles. **Desired Qualifications** : * At Least High School Graduate. * Excellent English communication skills. * C1/C2 level of French. * Strong customer service orientation. * Ability to work efficiently in a highly demanding, team-oriented and fast paced environment. **What we offer:** * Well-coordinated professional team. * Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth. * Additional Health and Life Insurance Package. * Employee Assistance Program. * 25 vacation days. * Quarterly bonus if internal targets are met. * 102,26 EUR/200 BGN Digital Food Vouchers. * 61, 36 EUR/120 BGN Gross as part of the salary for Working Expenses Allowance. **RingCentral’s Global Service and Support team** leads the post-sale experience for it’s customers—making sure their every need is met, and that they’re able to use our products effectively and easily. As it’s customers’ central point of contact, you’ll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: RingCentral is committed to hiring and retaining great people because you power our success. **About RingCentral** RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-JW1", "summaryDescription" : "Technical Support Specialist Tier 1 (French & English) at RingCentral. Skills: Technical support, VOIP technology. Provide technical support for RingCentral's software. 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Work across payments; Work across risk; Work across fraud; Work across compliance; Partner with engineering", "domainKnowledge" : "Payments operations; Fraud operations; Fintech risk; Merchant of Record; Global PSPs; Card network rules; Visa rules; Mastercard rules; Digital goods", "domainList" : [ "payments-operations", "fraud-operations", "fintech-risk", "merchant-of-record", "global-psps", "card-network-rules", "visa-rules", "mastercard-rules", "digital-goods" ], "domainSpecificKnowledge" : [ "Payments operations", "Fraud operations", "Fintech risk", "Merchant of Record", "Global PSPs", "Card network rules", "Visa rules", "Mastercard rules", "Digital goods" ], "documentationSkills" : "Process documentation; Runbooks", "problemSolvingSkills" : "Root cause investigation; Signal in noisy data", "outcomesObjectives" : "Maintain resolution SLAs; Track fraud loss trends; Build operational flag anomalies; Reporting accuracy and on-time delivery", "qualificationsBasic" : "5+ years payments operations, 5+ years fraud ops, 5+ years fintech risk, Business-level English proficiency", "qualificationsPreferred" : "Experience at PSP, Experience at Merchant of Record, Experience at digital goods company, Direct experience with global PSPs, Experience with Stripe, Experience with Adyen, Experience with PayPal, Experience with Razorpay, Understand dispute and chargeback mechanics at card network level", "remoteFriendly" : false, "rawDescription" : "ABOUT NEON Neon is a global payments and e-commerce platform designed to help game publishers earn more money and independence from app stores. We believe commerce should be open and transparent: clear decisions, actionable insights, and aligned incentives. Founded by payments, fintech and gaming veterans, Neon focuses on product and partnership excellence: we share the playbook, co-pilot decisions, and abstract away risk and complexity for our customers. We’re replacing old-school, black-box relics with clear, modern, and developer-centric infrastructure. As an early team member, you’ll have the opportunity to shape and scale Neon’s product and culture, making a direct impact on our growth and success. You’ll join a collaborative, diverse team from world-class companies like Apple, Affirm, Unity, and Visa, backed by renowned VC's including Thrive, a16z, Griffin Gaming, Ribbit, and Renegade. If you want to build disruptive technology, challenge the status quo, and help game creators thrive on their own terms, read on. Role Overview Neon is a gaming-focused Merchant of Record platform serving game publishers globally. We process payments across 50+ markets through multiple PSPs simultaneously, operating as the seller of record across card networks, local wallets, A2A rails, and alternative payment methods. This role owns the operational backbone of that system: dispute and chargeback management, fraud operations, compliance monitoring, payment performance tracking, and operational support for Customer Success. The analyst works across payments, risk, fraud, and compliance — supporting the Head of Payments and Risk, Fraud & Compliance Product Leader across all four functions. Scope & Responsibilities Dispute & Chargeback Operations - Own dispute intake, evidence compilation, and resolution across all active payment processors and markets. - Maintain resolution SLAs and win rate targets; identify and escalate systemic patterns to product and risk leads. - Support development of internal dispute tooling as operational infrastructure matures. Fraud Operations - Execute fraud investigations and transaction reviews in partnership with the Risk, Fraud & Compliance Product Leader. - Monitor flagged transactions through screening and decisioning tools; escalate blockers and maintain case records. - Track fraud loss trends across markets and game titles; surface emerging attack patterns before they scale. Payment Performance Monitoring - Track authorization rates, payment success rates, decline codes, and fraud losses across processors and markets. - Own post-launch metric reviews for new payment methods against defined performance thresholds. - Build and maintain operational dashboards; flag anomalies before they become publisher-impacting incidents. Customer Success Support - Serve as the operational point of contact for payment-related customer requests escalated by Customer Success. - Conduct deep dives into publisher payment performance, dispute trends, and fraud exposure — producing structured analysis that CS can use directly in publisher conversations. - Support publishers during payment incidents: root cause investigation, timeline reconstruction, and remediation communication. Process & Tooling - Document operational workflows, maintain process runbooks, and identify automation opportunities. - Partner with the Head of Payments, Risk & Compliance, and engineering to translate operational gaps into product or tooling improvements. Key Success Metrics - Dispute win rate and resolution turnaround time, measured per processor. - Fraud operations quality: false positive rate, detection rate, escalation accuracy. - PSR monitoring coverage: all active payment methods have defined review triggers and are tracked. - Reporting accuracy and on-time delivery. Ideal Profile - 5+ years in payments operations, fraud ops, or fintech risk — ideally at a PSP, Merchant of Record, or digital goods company. - Comfortable operating across multiple payment processors simultaneously; direct experience with global PSPs such as Stripe, Adyen, PayPal, or Razorpay preferred. - Understands dispute and chargeback mechanics at the card network level — Visa/Mastercard rules, not just tool navigation. - Strong analytical capability: can work across dashboards and data tools, build structured reports, and identify signal in noisy transaction data. - Detail-oriented and self-directing — this role operates with significant autonomy across a broad and growing operational surface. - Business-level English proficiency required, written and verbal.", "summaryDescription" : "Payment Operations Analyst at Neon. Skills: Dispute operations, Fraud operations, Payment performance, Customer success support. Own dispute intake. 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We believe our clients and their families deserve the highest quality care delivered with compassion, excellence, and reliability. What every nurse can expect from our team: Weekly pay every Thursday Flexible scheduling based on your availability Caring for patients one-to-one (Private Duty) Short commute times near your home (30 mins or less) $1,200 nurse referral bonus You take care of others, BAYADA takes care of you. Benefits include: Weekly pay every Thursday Preventative care coverage for ALL employees (PRN included) Medical, dental, vision, prescription coverage* PTO (paid vacation) 401(k) with company match* Employer-paid life insurance Employee Assistance Program (EAP) Scholarship opportunities, free sources, and on-the-job training *Benefits subject to employment type What makes private-duty nursing different than home health visits?: Offers traditional shift types (4’s, 8’s or 10’s) Hands-on care with ONE client Building client relationships and watching their milestones Pediatric opportunities available (21-year-old and younger) Applying to BAYADA: What to Expect Every candidate is unique, and your application process should be too! Schedule an interview after telling us your availability and preferences. Your time is valuable, and our team responds to every application with an update on the hiring process. Available Shifts: Morning or overnight 8’s or 10's (full shift work) PRN, Part-Time, or Full-Time No weekend or minimum requirements Qualifications for Nurses: Graduation from an accredited and approved nursing program A current nursing license in good standing in the state of PA MAR-WPA As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.", "summaryDescription" : "1:1 Nurse (LPN) at BAYADA Home Health Care", "postedDate" : "2026-06-14T20:08:32.711", "createdAt" : "2026-06-14T20:08:32.711", "lastUpdated" : "2026-06-16T06:20:27.894", "ingestTimestamp" : "2026-06-14T20:08:32.711", "mongoId" : "6a2c6b5374d8ee00a091145d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 50000, "salaryAnnualMax" : 65000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 612.6942, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c6b5474d8ee00a0911472", "title" : "1:1 Nurse (RN)", "company" : "BAYADA Home Health Care", "industry" : "Healthcare", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level 1:1 Nurse (RN) in Milton, United States, adjusted for the healthcare industry and company size." }, "location" : "Field", "locations" : [ "Field", "Practice Support - Field" ], "timestamp" : "2026-06-16T02:13:11.870", "fingerprint" : "96a6406ac51a1c198d43ae5003914164ec2733314a51ef4bb1c6a4da72db03f7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bayada/jobs/8588105002", "externalId" : "8588105002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Milton", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.0177269,-76.8530840" }, { "city" : "Mifflinburg", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.9175820,-77.0477501" }, { "city" : "Selinsgrove", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7993524,-76.8619072" }, { "city" : "Beavertown", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7536190,-77.1693212" } ], "locationText" : "Milton, Pennsylvania, United States; Mifflinburg, Pennsylvania, United States; Selinsgrove, Pennsylvania, United States; Beavertown, Pennsylvania, United States", "minimumEducation" : "Graduation from an accredited and approved nursing program", "remoteFriendly" : false, "rawDescription" : "Show Love, Stay for the Culture If you want to be appreciated, come to BAYADA: BAYADA Home Health Care is looking for Nurses who have a passion for home care to join our team. We believe our clients and their families deserve the highest quality care delivered with compassion, excellence, and reliability. What every nurse can expect from our team: Weekly pay every Thursday Flexible scheduling based on your availability Caring for patients one-to-one (Private Duty) Short commute times near your home (30 mins or less) $1,200 nurse referral bonus You take care of others, BAYADA takes care of you. Benefits include: Weekly pay every Thursday Preventative care coverage for ALL employees (PRN included) Medical, dental, vision, prescription coverage* PTO (paid vacation) 401(k) with company match* Employer-paid life insurance Employee Assistance Program (EAP) Scholarship opportunities, free sources, and on-the-job training *Benefits subject to employment type What makes private-duty nursing different than home health visits?: Offers traditional shift types (4’s, 8’s or 10’s) Hands-on care with ONE client Building client relationships and watching their milestones Pediatric opportunities available (21-year-old and younger) The New Nurse Experience at BAYADA Our office prides itself on delivering an excellent and smooth candidate experience from your first phone call to your first shift! Our new hires enjoy a Welcome Day Experience to ensure nurses feel comfortable and supported. Available Shifts: Morning or overnight 8’s or 10's (full shift work) PRN, Part-Time, or Full-Time No weekend or minimum requirements Qualifications for Nurses: Graduation from an accredited and approved nursing program A current nursing license in good standing in the state of PA MAR-WPA As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.", "summaryDescription" : "1:1 Nurse (RN) at BAYADA Home Health Care", "postedDate" : "2026-06-14T20:03:59.323", "createdAt" : "2026-06-14T20:03:59.323", "lastUpdated" : "2026-06-16T02:13:11.870", "ingestTimestamp" : "2026-06-14T20:03:59.323", "mongoId" : "6a2c6b5474d8ee00a0911472", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 60000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 612.56525, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2cc34474d8ee00a0a08dea", "title" : "Tier Support Team Lead", "company" : "Owner", "industry" : "Customer Experience", "salary" : { "min" : 480000.0, "max" : 720000.0, "currency" : "MXN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Tier Support Team Lead in the SaaS industry in Mexico, adjusted for remote work and full-time employment." }, "location" : "Remote - Mexico", "locations" : [ "Remote - Mexico" ], "timestamp" : "2026-06-15T03:25:26.310", "fingerprint" : "981a1060b06d0d3e7aae1c1808e6e1258d812534e4a1f2f1b18ae06a2da3af7e", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/owner/f1e000f8-f28a-49a5-9792-5d5a8c09d20d/application", "externalId" : "f1e000f8-f28a-49a5-9792-5d5a8c09d20d", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Mexico", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Mexico", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Customer Success", "Customer relationships", "Customer retention", "Customer satisfaction", "Value realization" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer Support, Team Leadership", "majorSkillsList" : [ "Customer Support", "Team Leadership" ], "coreResponsibilities" : "Lead from the floor, Coach with intention, Drive consistent performance, Ensure customers receive support, Coach agents in real time, Reinforce expectations, Monitor performance", "teamCollaboration" : "Frontline Support team", "domainKnowledge" : "Restaurant software; SMB software", "domainList" : [ "restaurant-software", "smb-software" ], "domainSpecificKnowledge" : [ "Restaurant software", "SMB software" ], "toolProficiency" : [ "Salesforce", "Talkdesk", "Intercom" ], "communicationSkills" : "Deliver feedback", "qualificationsBasic" : "Lead from the floor, Coach with intention, Drive consistent performance, Daily presence, Clear standards, Rapid course correction, Ensure timely support, Ensure empathetic support, Ensure high-quality support", "qualificationsPreferred" : "Spanish/English bilingual fluency, Restaurant support experience, Hospitality support experience, Marketplace support experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → https://www.owner.com/c Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com http://Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! About Owner.com http://owner.com/ Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → https://www.owner.com/c Our traction Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we are looking for you We’re looking for a people-first, execution-obsessed Tier I Support Team Lead to lead from the floor, coach with intention, and drive consistent performance across our frontline Support team. This role is not about passive management. It’s about daily presence, clear standards, strong coaching, and rapid course correction to ensure customers receive timely, empathetic, and high-quality support—every interaction, every day. The Tier I Support Team Lead is responsible for the day-to-day execution of Tier I support. You will coach agents in real time, reinforce expectations, monitor performance against clear metrics, and take action when standards are not being met. You’ll work closely with other Team Leads, the Support Manager, and QA to ensure alignment, coverage, and consistency across the org. This role is 100% remote and may be based in LATAM - Colombia, Mexico or Costa Rica. The Impact You’ll Have - Lead and develop frontline agents - Own coaching and development for a pod of Tier I agents through structured 1:1s, live call/chat coaching, and timely feedback - Build confidence and capability while holding a high bar for performance, ownership, and customer experience - Identify skill vs. will gaps and address them directly through coaching or performance management - Own quality, accuracy, and consistency - Reinforce SOPs, workflows, and decision frameworks consistently - Partner with QA to calibrate expectations, address trends, and translate QA insights into clear coaching actions - Ensure tone, accuracy, and adherence meet expectations—not just CSAT - Drive daily execution and results - Actively monitor SLA, productivity, schedule adherence, attendance, and CSAT - Stay close to the floor to identify risks early and intervene quickly - Escalate issues appropriately while maintaining strong Tier I → Tier II handoffs - Build a culture of accountability and support - Create an environment where expectations are clear, feedback is frequent, and performance is owned - Balance empathy with accountability—agents feel supported and responsible for results - Reinforce behaviors that align with our values and customer standards - Enable scale and operational improvement - Surface gaps in training, documentation, tooling, or process - Partner with leadership to continuously improve how Tier I support operates at scale - Help agents progress toward mastery-level performance and future growth opportunities Who You’ll Work With - Report to: Support Team Manager - Coach daily: Tier I Support Agents through 1:1s, feedback, and performance management - Partner with: Other Tier I Team Leads to ensure coverage, consistency, and alignment - Collaborate with: Tier II Team Lead to improve escalation quality and handoffs - Work closely with: QA Analyst on calibration, trends, and targeted coaching initiatives What We’re Looking For - 3–6 years of experience in customer support, ideally in a high-volume SaaS or marketplace environment - 1–2 years in a leadership, senior agent, SME, or acting lead role with direct coaching responsibility - Strong passion for coaching and developing others—paired with comfort holding firm performance standards - Proven ability to manage day-to-day performance across SLA, productivity, attendance, and quality - Ability to diagnose performance issues (skill, behavior, clarity, or effort) and respond decisively - Highly organized, proactive, and comfortable making decisions without constant direction - Clear, direct, and empathetic communicator—able to deliver feedback that drives change - Experience with support tooling (Salesforce, Talkdesk, Intercom, or similar CRM/telephony platforms) - Calm, structured leader in fast-paced, high-volume environments - Spanish/English bilingual fluency is a strong plus - Restaurant, hospitality, or marketplace support experience is a plus Pay & Benefits The estimated base salary range for this role is $30k USDOther benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! Interview Process - Recruiter Screen — 30-minute video call to align on your background, what you're looking for, and answer any early questions. - Hiring Manager Screen — 30-minute video interview to go deeper on your experience and how you work. - Full Interview Round — 45-minute interview with our Support Manager to dive deeper into your leadership experience and background. - Final Round — 30-minute video conversation with a senior leadership member. \uD83D\uDEA9 Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as \"phishing\" or “spam” and do not respond. Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as \"phishing\" or “spam” and do not respond.", "summaryDescription" : "Tier Support Team Lead at Owner. Skills: Customer Support, Team Leadership. Lead from the floor. Coach with intention", "createdAt" : "2026-06-13T22:26:26.288", "lastUpdated" : "2026-06-15T03:25:26.310", "ingestTimestamp" : "2026-06-13T22:26:26.288", "mongoId" : "6a2cc34474d8ee00a0a08dea", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Leadership", "Customer Support", "Team Leadership", "Customer Success", "Customer relationships", "Customer retention", "Customer satisfaction", "Value realization", "Restaurant software", "SMB software", "Salesforce", "Talkdesk", "Intercom" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 611.722, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b5474d8ee00a091146d", "title" : "1:1 Nurse (RN)", "company" : "BAYADA Home Health Care", "industry" : "Healthcare", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level 1:1 Nurse (RN) in Milton, United States, adjusted for the healthcare industry and company size." }, "location" : "Field", "locations" : [ "Field", "Practice Support - Field" ], "timestamp" : "2026-06-15T22:41:05.401", "fingerprint" : "ca8fd28f9f9d3e8c366ae34f9321dd557298a3137e546982ebe4e944ac656baa", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bayada/jobs/8588114002", "externalId" : "8588114002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Milton", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.0177269,-76.8530840" }, { "city" : "Mifflinburg", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.9175820,-77.0477501" }, { "city" : "Selinsgrove", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7993524,-76.8619072" }, { "city" : "Beavertown", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7536190,-77.1693212" } ], "locationText" : "Milton, Pennsylvania, United States; Mifflinburg, Pennsylvania, United States; Selinsgrove, Pennsylvania, United States; Beavertown, Pennsylvania, United States", "minimumEducation" : "Graduation from an accredited and approved nursing program", "remoteFriendly" : false, "rawDescription" : "Show Love, Stay for the Culture If you want to be appreciated, come to BAYADA: BAYADA Home Health Care is looking for Nurses who have a passion for home care to join our team. We believe our clients and their families deserve the highest quality care delivered with compassion, excellence, and reliability. What every nurse can expect from our team: Weekly pay every Thursday Flexible scheduling based on your availability Caring for patients one-to-one (Private Duty) Short commute times near your home (30 mins or less) $1,200 nurse referral bonus You take care of others, BAYADA takes care of you. Benefits include: Weekly pay every Thursday Preventative care coverage for ALL employees (PRN included) Medical, dental, vision, prescription coverage* PTO (paid vacation) 401(k) with company match* Employer-paid life insurance Employee Assistance Program (EAP) Scholarship opportunities, free sources, and on-the-job training *Benefits subject to employment type What makes private-duty nursing different than home health visits?: Offers traditional shift types (4’s, 8’s or 10’s) Hands-on care with ONE client Building client relationships and watching their milestones Pediatric opportunities available (21-year-old and younger) The New Nurse Experience at BAYADA Our office prides itself on delivering an excellent and smooth candidate experience from your first phone call to your first shift! Our new hires enjoy a Welcome Day Experience to ensure nurses feel comfortable and supported. Available Shifts: Morning or overnight 8’s or 10's (full shift work) PRN, Part-Time, or Full-Time No weekend or minimum requirements Qualifications for Nurses: Graduation from an accredited and approved nursing program A current nursing license in good standing in the state of PA MAR-WPA As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.", "summaryDescription" : "1:1 Nurse (RN) at BAYADA Home Health Care", "postedDate" : "2026-06-14T19:07:28.803", "createdAt" : "2026-06-14T19:07:28.803", "lastUpdated" : "2026-06-15T22:41:05.401", "ingestTimestamp" : "2026-06-14T19:07:28.803", "mongoId" : "6a2c6b5474d8ee00a091146d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 60000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 610.95624, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2eb4f674d8ee00a0e80d82", "title" : "Accountant 1", "company" : "University of Miami", "salary" : { "min" : 724.0, "max" : 724.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Miami, FL", "locations" : [ "Miami, FL", "United States of America" ], "timestamp" : "2026-06-15T23:34:30.296", "fingerprint" : "7fe36a7e576362569ffbb23d08889f36978ab3a2119023253ebd51c525542e0d", "source" : "workday", "language" : "en", "applyUrl" : "https://umiami.wd1.myworkdayjobs.com/UMCareerStaff/job/Miami-FL/Accountant-1_R100095592", "externalId" : "R100095592", "industryFunction" : { }, "locationPoint" : "-28.07173,153.44158", "structuredLocations" : [ { "city" : "Miami", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "25.7741566,-80.1935973" } ], "locationText" : "Miami, Florida, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "**_Current Employees:_** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click [here](https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this [tip sheet](https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf). **Accountant 1** The University of Miami/UHealth department of Facilities has an exciting opportunity for a Hybrid Full Time Accountant 1 to work at the UHealth Medical Campus in Miami, FL. The Accountant 1 oversees the assigned department’s internal accounting and reporting functions and assists management with all fiscal functions, including budget formulation and monitoring of accounts, to ensure compliance with University policies and warrant availability of department funds at all times. * Prepares balance sheets, profit and loss statements, and other financial reports. * Analyzes trends, costs, revenues, financial commitments, and obligations incurred to predict future revenues and expenses. * Reports assigned department's finances to management and offers suggestions about resource utilization, tax strategies, and assumptions underlying budget forecasts. * Verifies the accuracy of journal vouchers and accounting classifications assigned to various records. * Examines and reconciles expenditure and revenue accounts. * Reviews and approves all reimbursements, check requisitions, and purchase orders. * Assists with fiscal year end process including entries for the necessary accruals. * Develops, analyzes, audits, reconciles, and monitors fiscal reports based upon current and historical financial revenues and expenditures. * Participates in planning long or short-term business objectives. * Adheres to University and unit-level policies and procedures and safeguards University assets. **Department Specific Functions** * Monitors, reconciles, and assists with fiscal administration for the department, including but not limited to budgets, funding, contracts, and purchasing. * Responsible for processing departmental invoices for payment. * Responsible for obtaining approval from Facilities Managers on all invoices prior to sending to Accounts Payable. * Ensuring that all purchase orders are valid and accurate with sufficient funds prior to sending invoices to Accounts Payable. * Work closely with outside vendors, contractors, and suppliers to ensure the department is current with all invoices/bills. * Create requests for purchase orders, change orders, and close out unnecessary open purchase orders as needed, through the University’s ERP system (“Workday”). * Responsible for performing the charge-outs/cost recoveries. * Prepare, examine, and analyze accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards and identify trends and explanations for material variances. * Develop, maintain, and analyze budgets; prepare periodic reports that compare budgeted costs to actual costs. * Identify process improvement opportunities and assist with implementation efforts for departmental projects and initiatives. * Interact with auditors in support of the audit process; provide documentation needed to auditors and answer follow up questions. * Reports to management regarding the financial standing of the department. * Prepare reports and variance analysis as needed. * Review, investigate and resolve accounting discrepancies and irregularities. * Record journal entries on an as needed basis. * Assist in reporting year-end accruals. ** _This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary._** **CORE QUALIFICATIONS** * Bachelor’s degree in relevant field required * Minimum 1 year of relevant experience required **Knowledge, Skills and Abilities:** * Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. * Teamwork: Ability to work collaboratively with others and contribute to a team environment. * Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. * Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. * Strong accounting skills * Ability to work in a complex environment with the skills to manage multiple tasks and deadlines, establish priorities, set objectives, and achieve stated goals. * Ability to work as a team or independently. * Excellent oral and written communication skills. * Excellent Excel skills required. **_Any relevant education, certifications and/or work experience may be considered._** The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. 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To learn how to apply for a faculty or staff position, please review this [tip sheet](https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf). **Accountant 1** The University of Miami/UHealth department of Facilities has an exciting opportunity for a Hybrid Full Time Accountant 1 to work at the UHealth Medical Campus in Miami, FL. The Accountant 1 oversees the assigned department’s internal accounting and reporting functions and assists management with all fiscal functions, including budget formulation and monitoring of accounts, to ensure compliance with University policies and warrant availability of department funds at all times. * Prepares balance sheets, profit and loss statements, and other financial reports. * Analyzes trends, costs, revenues, financial commitments, and obligations incurred to predict future revenues and expenses. * Reports assigned department's finances to management and offers suggestions about resource utilization, tax strategies, and assumptions underlying budget forecasts. * Verifies the accuracy of journal vouchers and accounting classifications assigned to various records. * Examines and reconciles expenditure and revenue accounts. * Reviews and approves all reimbursements, check requisitions, and purchase orders. * Assists with fiscal year end process including entries for the necessary accruals. * Develops, analyzes, audits, reconciles, and monitors fiscal reports based upon current and historical financial revenues and expenditures. * Participates in planning long or short-term business objectives. * Adheres to University and unit-level policies and procedures and safeguards University assets. **Department Specific Functions** * Monitors, reconciles, and assists with fiscal administration for the department, including but not limited to budgets, funding, contracts, and purchasing. * Responsible for processing departmental invoices for payment. * Responsible for obtaining approval from Facilities Managers on all invoices prior to sending to Accounts Payable. * Ensuring that all purchase orders are valid and accurate with sufficient funds prior to sending invoices to Accounts Payable. * Work closely with outside vendors, contractors, and suppliers to ensure the department is current with all invoices/bills. * Create requests for purchase orders, change orders, and close out unnecessary open purchase orders as needed, through the University’s ERP system (“Workday”). * Responsible for performing the charge-outs/cost recoveries. * Prepare, examine, and analyze accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards and identify trends and explanations for material variances. * Develop, maintain, and analyze budgets; prepare periodic reports that compare budgeted costs to actual costs. * Identify process improvement opportunities and assist with implementation efforts for departmental projects and initiatives. * Interact with auditors in support of the audit process; provide documentation needed to auditors and answer follow up questions. * Reports to management regarding the financial standing of the department. * Prepare reports and variance analysis as needed. * Review, investigate and resolve accounting discrepancies and irregularities. * Record journal entries on an as needed basis. * Assist in reporting year-end accruals. ** _This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary._** **CORE QUALIFICATIONS** * Bachelor’s degree in relevant field required * Minimum 1 year of relevant experience required **Knowledge, Skills and Abilities:** * Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. * Teamwork: Ability to work collaboratively with others and contribute to a team environment. * Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. * Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. * Strong accounting skills * Ability to work in a complex environment with the skills to manage multiple tasks and deadlines, establish priorities, set objectives, and achieve stated goals. * Ability to work as a team or independently. * Excellent oral and written communication skills. * Excellent Excel skills required. **_Any relevant education, certifications and/or work experience may be considered._** The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. **Job Status:** Full time **Employee Type:** Staff", "summaryDescription" : "Accountant 1 at University of Miami", "postedDate" : "2026-06-11T22:00:21.139", "createdAt" : "2026-06-14T22:00:21.120", "lastUpdated" : "2026-06-15T23:18:40.130", "ingestTimestamp" : "2026-06-14T22:00:21.120", "mongoId" : "6a2eb4f674d8ee00a0e80d81", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://umiami.wd1.myworkdayjobs.com/UMCareerStaff/job/Miami-FL/Accountant-1--H-_R100097896", "salaryAnnualMax" : 724, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 610.57294, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a306086f292fd229cf8f979", "title" : "Assembler 1", "company" : "Oldcastle BuildingEnvelope", "industry" : "Manufacturing", "salary" : { "min" : 33000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Assembler 1 in the United States, adjusted for full-time employment and the manufacturing industry." }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T08:18:32.531", "fingerprint" : "4212b597ff0704e9b3ed3288dd54b704ad117e464f1cd129b9fe1f2b59f5885d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/oldcastlebuildingenvelope/jobs/4286056009", "externalId" : "4286056009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "hardSkillsList" : [ "Drilling metal", "Milling metal", "Sawing metal", "Assembling metal frames", "Welding", "Packing products", "Reading tape measure", "Basic mathematical measurements" ], "hardSkills" : [ { "name" : "Drilling metal", "level" : "intermediate" }, { "name" : "Milling metal", "level" : "intermediate" }, { "name" : "Sawing metal", "level" : "intermediate" }, { "name" : "Assembling metal frames", "level" : "intermediate" }, { "name" : "Welding", "level" : "intermediate" }, { "name" : "Packing products", "level" : "intermediate" }, { "name" : "Reading tape measure", "level" : "intermediate" }, { "name" : "Basic mathematical measurements", "level" : "intermediate" } ], "majorSkills" : "Metal fabrication, Assembly, Quality standards", "majorSkillsList" : [ "Metal fabrication", "Assembly", "Quality standards" ], "coreResponsibilities" : "Drill metal, Mill metal, Saw metal, Assemble doors, Fabricate doors, Assemble frames, Fabricate frames, Weld metal, Use hand tools safely, Attach labels to products, Attach tags to packages, Read measurements, Interpret measurements, Pack products", "toolProficiency" : [ "Hand tools" ], "continuousLearning" : "Training provided", "problemSolvingSkills" : "Problem solver", "specialRequirements" : "Stand 8-10 hours daily, Work on concrete floor, Moderate to high noise levels, Work in plant facility, Subject to climate conditions", "qualificationsBasic" : "At least 18 years of age, Ability to read, understand, and communicate, Ability to work independently, Ability to work overtime when required, Ability to stand on your feet for 8-10 hours per day, Work performed inside a production environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here. Start your journey with OBE and help us build the future. What You’ll Get to Do The Assembler 1 is focused on drilling and milling metal, assembling/fabricating doors and frames to specifications provided by the customer. Additional activities may include welding, use of hand tools and packing products. This position reports to the Production Supervisor. This role is perfect for an individual who has an attention to detail (safety, quality, efficiency) strong work ethic/reliability and is a problem solver. A vital member of the Production Departments, this is an opportunity to build a career with an industry leader. Job responsibilities include: Drilling/milling/sawing metal Assembling metal frames to meet customer specifications Attach appropriate labels and tags to products and packages. Regular use of hand tools and how to use them safely Read and interpret basic mathematical measurements while effectively using a tape measure. Adhere to quality standards provided to customers (internal/external). Be able to learn basic welding What We Are Looking For Must be at least 18 years of age. Ability to read, understand, and communicate. Ability to work independently and prioritize work with deadlines; ability to work overtime when required. Work performed inside a production environment. Ability to stand on your feet for 8-10 hours per day on a concrete floor. Noise levels in the work environment can be moderate to high. The plant facility is subject to the same climate conditions of the region (heat, cold, humidity, etc.) What OBE Offers You Benefits that benefit you – industry competitive benefits at the lowest cost to the employee Work-life balance – PTO and holidays, including floating holidays you can choose Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses Training – We will equip you with the knowledge and skills you need to succeed OBE Privacy Policy OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.", "summaryDescription" : "Assembler 1 at Oldcastle BuildingEnvelope. Skills: Metal fabrication, Assembly, Quality standards. Drill metal. Mill metal", "postedDate" : "2026-06-15T23:24:12.209", "createdAt" : "2026-06-15T23:24:12.209", "lastUpdated" : "2026-06-16T08:18:32.531", "ingestTimestamp" : "2026-06-15T23:24:12.209", "mongoId" : "6a306086f292fd229cf8f979", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 33000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Drilling metal", "Milling metal", "Sawing metal", "Assembling metal frames", "Welding", "Packing products", "Reading tape measure", "Basic mathematical measurements", "Metal fabrication", "Assembly", "Quality standards", "Hand tools" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 609.1573, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca2e374d8ee00a09a9a17", "title" : "Tier 2 Support Tech", "company" : "Teal", "industry" : "Technology", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Tier 2 Support Tech in Minneapolis, adjusted for the technology industry and company size." }, "location" : "Minneapolis, MN", "locations" : [ "Minneapolis", "MN" ], "timestamp" : "2026-06-15T07:48:56.502", "fingerprint" : "b358ba8bc8fd44ce32a6e6fcb319f4266a86e1ada57e8647ee9d15cf89992bdb", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://teal.breezy.hr/p/c9fd9fd8c36f-tier-2-support-tech", "externalId" : "c9fd9fd8c36f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Minneapolis", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.9772995,-93.2654692" } ], "locationText" : "Minneapolis, Minnesota, United States", "employmentType" : "FULL_TIME", "rawDescription" : "In 2023, TechGen and Aligned Technology Solutions, both award-winning Managed IT Service Providers, merged – forming the premier company of Teal. 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The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Engage with customers via multiple channels (ticketing system, live chat, and screen sharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform Reproduce technical issues and dive into Datadog’s 600+ integrations Participate in product conversations with internal teams based on feedback from client interactions Train as a highly knowledgeable specialist in one or more Datadog product area(s) Work from a Datadog office 3 - 5 days per week Who You Are: A Computer Science / Engineering major and/or Bootcamp graduate Active contribution to open-source projects (code, bug reports, etc.) and the Engineering Community (Meetups, etc.) Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach An effective written and verbal communicator Possessing some programming experience and a basic knowledge of Linux Able to work a rotating schedule that requires weekend availability Nice to have: Understanding of Log management fundamentals Understanding of Cloud Security Monitoring Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Generous global benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, ability to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.", "summaryDescription" : "Technical Support Engineer 1 at Datadog. Engage with customers. 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Austin:101 E 15th St (320-4001) (320TX-4001)
101 E 15th St
Austin, 78778-0001

" ], "certifications" : [ "Certified Public Accountant" ], "timestamp" : "2026-06-15T10:07:40.363", "fingerprint" : "c8aa7250fd5e83e06c590dc1211f72a7c8de07c36501806f277b9512ed76afcb", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=32901", "externalId" : "32901", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Accounting, Auditing, Business operations, Financial operations, Spreadsheets, Databases, Computer software", "professionalSkills" : [ "Financial reporting", "Accounting systems", "Budget control" ], "hardSkillsList" : [ "Accounting principles", "Accounting procedures", "Statistical analysis" ], "hardSkills" : [ { "name" : "Accounting principles", "level" : "intermediate" }, { "name" : "Accounting procedures", "level" : "intermediate" }, { "name" : "Statistical analysis", "level" : "intermediate" } ], "majorSkills" : "Accounting, Auditing, Financial reporting", "majorSkillsList" : [ "Accounting", "Auditing", "Financial reporting" ], "coreResponsibilities" : "Review contract expenditure payment requests, Audit contract expenditure payment requests, Classify payment documents, Code payment documents, Post payment documents, Research discrepancies, Assist in resolving discrepancies, Prepare periodic analyses of expenditures, Prepare technical financial reports, Assist in making recommendations for improvements, Maintain adequate records of expenditures, Maintain records of contract balances, Maintain records of refunds collected, Maintain systems and controls, Provide accurate accounts of expenditures, Provide accurate budget balances", "domainKnowledge" : "State government accounting; Generally accepted accounting principles", "domainList" : [ "state-government-accounting", "generally-accepted-accounting-principles" ], "domainSpecificKnowledge" : [ "State government accounting", "Generally accepted accounting principles" ], "toolProficiency" : [ "PeopleSoft", "CAPPS", "USAS", "CDER" ], "communicationSkills" : "Communicate effectively", "problemSolvingSkills" : "Analyze numerical data; Consolidate numerical data; Interpret accounting data", "qualificationsBasic" : "Two years of full-time experience in accounting, License to practice as a certified public accountant in Texas", "qualificationsPreferred" : "Graduation from accredited four-year college or university with major coursework in accounting, finance, or related field, Four years of related business experience, Knowledge of PeopleSoft, Knowledge of Centralized Accounting and Payroll/Personnel System (CAPPS), Knowledge of Uniform Statewide Accounting System (USAS), Knowledge of Cash Draw and Expenditure Reporting system (CDER)", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: The Texas Workforce Commission (TWC) is seeking to fill an Accountant III position in the Contract Payables Department which is located at 101 E. 15th Street, Austin, TX. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHAT YOU WILL DO: The Accountant III performs moderately complex (journey-level) accounting work. Works under general supervision, with limited latitude for the use of initiative and independent judgment. GENERAL DUTIES: - Reviews and audits contract expenditure payment requests and related documents for accuracy and compliance with rules and regulations. - Classifies, codes, and posts payment and related documents to financial systems. - Researches and assists in resolving discrepancies with vendor and expenditure draw downs. - Prepares periodic analyses of expenditures and prepares technical financial reports. - Assists in making recommendations for improvements or revisions to procedures. -Maintain adequate records of expenditures, contract balances, and refunds collected and deposited. -Maintain systems and controls necessary to provide accurate accounts of expenditures and budget balances for agency programs. - Perform other duties as assigned. YOU ARE A GREAT FIT WITH: - Experience in accounting, auditing, business, or financial operations. - Knowledge or experience with state government accounting. - Graduation from an accredited four-year college or university with major coursework in accounting, finance, or a related field is preferred, but four years of related business experience may be substituted. - Knowledge of PeopleSoft, Centralized Accounting and Payroll/Personnel System (CAPPS), Uniform Statewide Accounting System (USAS), and/or Cash Draw and Expenditure Reporting system (CDER) is preferred. - Skills in using business software (spreadsheets, word processing packages, and databases) and statistical analysis. -Knowledge of generally accepted accounting principles and procedures affecting the maintenance of accounting records and automated accounting systems. -Skills in the use of a computer and applicable software. -Ability to interpret and apply accounting theory; to interpret laws and regulations; to work accurately with numerical detail; to analyze, consolidate, and interpret accounting data; and to communicate effectively. -Knowledge of fiscal programs; governmental accounting; budget control methods, policies, and procedures; and laws and regulations pertaining to financial operations. MINIMUM QUALIFICATIONS: -Two years of full-time experience in accounting, finance, or arelated field. -A license to practice as a certified public accountant in Texas willsatisfy the minimum qualifications. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive salary: $4,100.00/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AccountingAuditingandFinance.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Accountant III at Texas Workforce Commission. Skills: Accounting, Auditing, Financial reporting. Review contract expenditure payment requests. Audit contract expenditure payment requests", "createdAt" : "2026-06-14T06:41:53.780", "lastUpdated" : "2026-06-15T10:07:40.363", "ingestTimestamp" : "2026-06-14T06:41:53.780", "mongoId" : "6960824e0937eae70e9c861b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 72000, "salaryAnnualMax" : 98000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Accounting principles", "Accounting procedures", "Statistical analysis", "Accounting", "Auditing", "Financial reporting", "Accounting systems", "Budget control", "State government accounting", "Generally accepted accounting principles", "Certified Public Accountant", "PeopleSoft", "CAPPS", "USAS", "CDER" ], "skillCount" : 15, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 606.40686, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305118f292fd229cef9b89", "title" : "Head of Payments", "industry" : "Finance", "salary" : { "min" : 220000.0, "max" : 350000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Payments in Australia's FinTech industry, adjusted for executive experience and remote work." }, "location" : "Australia", "locations" : [ "Australia" ], "timestamp" : "2026-06-16T15:35:47.293", "fingerprint" : "a4df57e3175ce1cbff9826c99c404c9e298e0bcfbf0bbe113938060028cf317c", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/d278bfb3-0a9b-4837-b25f-2ff3d77cac88/apply", "externalId" : "d278bfb3-0a9b-4837-b25f-2ff3d77cac88", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Australia", "continent" : "oc", "workMode" : "remote" } ], "locationText" : "Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "professionalSkills" : [ "Routing optimisation", "Transaction lifecycle management", "Payment UX", "Customer journey optimisation" ], "hardSkillsList" : [ "Payment performance metrics", "Payment data interpretation" ], "softSkillsList" : [ "Decision-making" ], "hardSkills" : [ { "name" : "Payment performance metrics", "level" : "intermediate" }, { "name" : "Payment data interpretation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Decision-making" } ], "majorSkills" : "Payments strategy, Payments ecosystem, Payment UX/UI, Payment routing, Payment performance monitoring, PSP relationship management, Payment localisation, Payment compliance, Payment team leadership", "majorSkillsList" : [ "Payments strategy", "Payments ecosystem", "Payment UX/UI", "Payment routing", "Payment performance monitoring", "PSP relationship management", "Payment localisation", "Payment compliance", "Payment team leadership" ], "coreResponsibilities" : "Define global payments strategy, Execute global payments strategy, Own payments ecosystem, Optimise payments ecosystem, Improve payment UX/UI, Reduce friction, Increase conversion, Enhance customer payment journeys, Optimise routing logic, Optimise provider allocation, Optimise transaction flows, Maximise approval rates, Reduce costs, Monitor payment performance, Identify trends, Identify improvement opportunities, Manage PSP relationships, Manage PSP negotiations, Manage PSP commercial agreements, Drive payment localisation initiatives, Lead PSP evaluations, Lead PSP integrations, Lead PSP ongoing performance management, Build reporting frameworks, Maintain reporting frameworks, Ensure compliance with payment regulations, Ensure compliance with security standards, Ensure compliance with audit requirements, Collaborate with Product teams, Collaborate with Tech teams, Collaborate with Finance teams, Collaborate with Operations teams, Collaborate with Support teams, Enhance end-to-end payment systems, Establish scalable processes, Establish documentation, Establish operational controls, Lead payments team, Develop payments team, Set team goals, Enable professional growth", "teamCollaboration" : "Cross-functional initiatives; Product teams; Engineering teams; Finance teams; Operations teams; Support teams", "domainKnowledge" : "Payment systems; Payment regulations; Security standards; Payment UX; Customer journeys; Global payments; Fintech; Financial services; Payment routing; Transaction lifecycle management; Payment localisation; Alternative payment methods; Payment UX/UI; Payment UX; Customer payment journeys; Approval rates; Transaction costs; Payment performance; PSP relationships; Commercial agreements; Local acquiring; Market-specific payment methods; Payment compliance; Security standards; Audit requirements", "domainList" : [ "payment-systems", "payment-regulations", "security-standards", "payment-ux", "customer-journeys", "global-payments", "fintech", "financial-services", "payment-routing", "transaction-lifecycle-management", "payment-localisation", "alternative-payment-methods", "payment-ux-ui", "customer-payment-journeys", "approval-rates", "transaction-costs", "payment-performance", "psp-relationships", "commercial-agreements", "local-acquiring", "market-specific-payment-methods", "payment-compliance", "audit-requirements" ], "domainSpecificKnowledge" : [ "Payment systems", "Payment regulations", "Security standards", "Payment UX", "Customer journeys", "Global payments", "Fintech", "Financial services", "Payment routing", "Transaction lifecycle management", "Payment localisation", "Alternative payment methods", "Payment UX/UI", "Payment UX", "Customer payment journeys", "Approval rates", "Transaction costs", "Payment performance", "PSP relationships", "Commercial agreements", "Local acquiring", "Market-specific payment methods", "Payment compliance", "Security standards", "Audit requirements" ], "communicationSkills" : "Stakeholder management", "documentationSkills" : "Documentation", "continuousLearning" : "Learning and development budget; Professional growth", "problemSolvingSkills" : "Analytical skills; Interpret payment data; Drive actionable insights", "outcomesObjectives" : "Reduce friction; Increase conversion; Enhance customer payment journeys; Maximise approval rates; Reduce costs; Ensure optimal pricing; Ensure reliability; Ensure service levels", "qualificationsBasic" : "Extensive experience in payments, Experience in fintech, Experience in financial services, Experience in global environment, Experience in multi-market environment, Background in payment systems, Background in PSPs, Background in acquiring, Background in routing optimisation, Background in transaction lifecycle management, Proven ability to improve payment performance metrics, Experience negotiating with PSPs, Experience negotiating with banks, Experience negotiating with payment partners, Experience managing relationships with PSPs, Experience managing relationships with banks, Experience managing relationships with payment partners, Solid understanding of payment compliance, Solid understanding of security standards, Solid understanding of regulatory frameworks, Product-minded approach, Experience leading cross-functional initiatives, Leadership experience, Experience building teams, Experience scaling teams", "qualificationsPreferred" : "Payment UX understanding, Customer journey optimisation understanding", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Define and execute the global payments strategy aligned with broader business growth objectives. Own and optimise the end-to-end payments ecosystem, including PSPs, cards, wallets, bank transfers, and alternative payment methods. Improve payment UX/UI to reduce friction, increase conversion, and enhance customer payment journeys. Optimise routing logic, provider allocation, and transaction flows to maximise approval rates and reduce costs. Monitor payment performance across markets, issuers, and providers, identifying trends and improvement opportunities. Manage PSP relationships, negotiations, and commercial agreements to ensure optimal pricing, reliability, and service levels. Drive payment localisation initiatives, including local acquiring and market-specific payment methods. Lead PSP evaluations, integrations, and ongoing performance management. Build and maintain robust reporting frameworks for payment performance, cost efficiency, and reliability metrics. Ensure compliance with payment regulations, security standards, and audit requirements. Collaborate with Product, Tech, Finance, Operations, and Support teams to enhance end-to-end payment systems. Establish scalable processes, documentation, and operational controls. Lead and develop the payments team, setting goals and enabling professional growth. Requirements: Extensive experience in payments, fintech, or financial services in a global or multi-market environment. Strong background in payment systems, PSPs, acquiring, routing optimisation, and transaction lifecycle management. Proven ability to improve payment performance metrics such as approval rates, conversion, and cost efficiency. Experience negotiating and managing relationships with PSPs, banks, and payment partners. Strong analytical skills with the ability to interpret payment data and drive actionable insights. Solid understanding of payment compliance, security standards, and regulatory frameworks. Product-minded approach with an understanding of payment UX and customer journey optimisation. Experience leading cross-functional initiatives across Product, Engineering, and Finance. Strong leadership experience, including building and scaling high-performing teams. Excellent communication, stakeholder management, and decision-making skills. Benefits: Competitive compensation package with performance-based incentives. Opportunity to lead and scale a global payments function with significant business impact. Flexible working arrangements (remote/hybrid depending on structure). Health insurance and wellness support programs. Learning and development budget to support professional growth. Exposure to international markets and complex payment ecosystems. Collaborative, high-growth environment with strong ownership culture. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Head of Payments. Skills: Payments strategy, Payments ecosystem, Payment UX/UI, Payment routing, Payment performance monitoring, PSP relationship management, Payment localisation, Payment compliance, Payment team leadership. Define global payments strategy. Execute global payments strategy", "postedDate" : "2026-06-15T12:20:42.077", "createdAt" : "2026-06-15T12:20:42.077", "lastUpdated" : "2026-06-16T15:35:47.293", "ingestTimestamp" : "2026-06-16T03:21:46.338", "mongoId" : "6a305118f292fd229cef9b89", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Payment performance metrics", "Payment data interpretation", "Decision-making", "Payments strategy", "Payments ecosystem", "Payment UX/UI", "Payment routing", "Payment performance monitoring", "PSP relationship management", "Payment localisation", "Payment compliance", "Payment team leadership", "Routing optimisation", "Transaction lifecycle management", "Payment UX", "Customer journey optimisation", "Payment systems", "Payment regulations", "Security standards", "Customer journeys", "Global payments", "Fintech", "Financial services", "Alternative payment methods", "Customer payment journeys", "Approval rates", "Transaction costs", "Payment performance", "PSP relationships", "Commercial agreements", "Local acquiring", "Market-specific payment methods", "Audit requirements" ], "skillCount" : 33, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "_score" : 605.83386, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307eb1f292fd229c051785", "title" : "Payment & Fraud Analytics Manager", "company" : "B2Spin", "industry" : "BI", "salary" : { "min" : 55000.0, "max" : 80000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Gaming industry in Malta, adjusted for seniority and company size." }, "location" : "Malta Office", "locations" : [ "Malta Office", "Poland", "Portugal", "Georgia", "Serbia" ], "timestamp" : "2026-06-16T13:01:16.693", "fingerprint" : "67deadec0de15bd0a5da8b3c8c1ce18a866830a252e64c1de5466aed7a85e9e1", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/b2spin/4281648a-c558-4e46-aed0-41696ba80a1f/application", "externalId" : "4281648a-c558-4e46-aed0-41696ba80a1f", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Malta", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Malta", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "SQL, Tableau, PowerBI, Looker, Python", "professionalSkills" : [ "Data analysis", "Predictive insights", "Risk-scoring models" ], "hardSkillsList" : [ "Payment analytics", "Fraud analytics", "Detection logic", "Bonus abuse detection", "Multi-accounting detection", "Synthetic identity detection", "Chargeback mitigation" ], "softSkillsList" : [ "Analytical thinking" ], "hardSkills" : [ { "name" : "Payment analytics", "level" : "intermediate" }, { "name" : "Fraud analytics", "level" : "intermediate" }, { "name" : "Detection logic", "level" : "intermediate" }, { "name" : "Bonus abuse detection", "level" : "intermediate" }, { "name" : "Multi-accounting detection", "level" : "intermediate" }, { "name" : "Synthetic identity detection", "level" : "intermediate" }, { "name" : "Chargeback mitigation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical thinking" } ], "majorSkills" : "Payment analytics, Fraud analytics, Data visualization, Machine learning", "majorSkillsList" : [ "Payment analytics", "Fraud analytics", "Data visualization", "Machine learning" ], "coreResponsibilities" : "Define payment analytics vision, Execute payment analytics strategy, Analyze payment data, Create dashboards, Inform strategic decisions, Implement strategies to reduce payment declines, Recover failed transactions, Identify conversion bottlenecks, Lead chargeback mitigation efforts, Analyze chargeback trends, Implement automated triggers, Develop detection logic, Build risk-scoring models", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Social Casino gaming; Gaming ecosystem; Payment declines; Failed transactions; Conversion bottlenecks; Chargeback mitigation; Bonus abuse; Multi-accounting; Synthetic identities", "domainList" : [ "social-casino-gaming", "gaming-ecosystem", "payment-declines", "failed-transactions", "conversion-bottlenecks", "chargeback-mitigation", "bonus-abuse", "multi-accounting", "synthetic-identities" ], "domainSpecificKnowledge" : [ "Social Casino gaming", "Gaming ecosystem", "Payment declines", "Failed transactions", "Conversion bottlenecks", "Chargeback mitigation", "Bonus abuse", "Multi-accounting", "Synthetic identities" ], "toolProficiency" : [ "Tableau", "PowerBI", "Looker" ], "communicationSkills" : "Cross-functional partnership", "innovationCreativity" : "Innovate analysis approach", "problemSolvingSkills" : "Analytical thinking", "outcomesObjectives" : "Improve success rates; Improve conversions; Protect merchant accounts", "qualificationsBasic" : "SQL skills, 5+ years experience in payments and fraud analytics, Player-Coach mindset", "qualificationsPreferred" : "Python skills for advanced analytics, Experience in the gambling industry", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "PAYMENT & FRAUD ANALYTICS MANAGER We are B2Spin, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of talented professionals from all over the globe, who are working to continually improve the experiences of our players. We are not looking to just be part of the industry, but to revolutionize it. The Role Lead our payment and fraud analytics strategy, driving data-driven decisions that optimize financial performance and protect our gaming ecosystem. What you will be doing • Define and execute the vision for payment analytics, moving beyond standard reporting to predictive insights that improve success rates and conversions • Analyze payment data using SQL and create compelling dashboards with Tableau, PowerBI, or Looker to inform strategic decisions • Implement strategies to reduce payment declines, recover failed transactions, and identify conversion bottlenecks • Lead chargeback mitigation efforts by analyzing trends and implementing automated triggers to protect merchant accounts • Develop detection logic to identify bonus abuse, multi-accounting patterns, and synthetic identities • Collaborate with cross-functional teams to build risk-scoring models that balance security with player experience What we are looking for • Strong SQL skills with experience in data visualization tools (Tableau, PowerBI, Looker) • Proven experience in the gambling industry, particularly in payments and fraud analytics • \"Player-Coach\" mindset with demonstrated ability to manage teams while staying hands-on with data analysis • Python skills are a strong advantage for advanced analytics and modeling • Strong analytical thinking with exceptional attention to detail • Excellent collaboration and communication skills for cross-functional partnership Why you will love it You'll thrive in our high-pace, high-growth environment where your curiosity directly shapes million-dollar decisions. Every insight you uncover translates into real business impact, while you build and lead a team that thinks strategically about the brands they own. You'll have the freedom to innovate your approach to analysis while working at the cutting edge of gaming analytics and machine learning. Equal Opportunities Statement We hire based on skills, drive, and ideas — nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive.", "summaryDescription" : "Payment & Fraud Analytics Manager at B2Spin. Skills: Payment analytics, Fraud analytics, Data visualization, Machine learning. Define payment analytics vision. Execute payment analytics strategy", "createdAt" : "2026-06-16T01:59:43.861", "lastUpdated" : "2026-06-16T13:01:16.693", "ingestTimestamp" : "2026-06-16T01:59:43.861", "mongoId" : "6a307eb1f292fd229c051785", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Payment analytics", "Fraud analytics", "Detection logic", "Bonus abuse detection", "Multi-accounting detection", "Synthetic identity detection", "Chargeback mitigation", "Analytical thinking", "Data visualization", "Machine learning", "Data analysis", "Predictive insights", "Risk-scoring models", "Social Casino gaming", "Gaming ecosystem", "Payment declines", "Failed transactions", "Conversion bottlenecks", "Bonus abuse", "Multi-accounting", "Synthetic identities", "Tableau", "PowerBI", "Looker" ], "skillCount" : 24, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 603.9086, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ec63174d8ee00a0eacaf7", "title" : "Payment Application Specialist", "company" : "Your Success", "industry" : "Healthcare", "salary" : { "min" : 16.33, "max" : 30.21, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-16T02:00:28.587", "fingerprint" : "b1fefdcf0d1af41df5f9109e02c2ddfaadcb7ae5ab7cfa8322041e9068d1692a", "source" : "workday", "language" : "en", "applyUrl" : "https://usacs.wd1.myworkdayjobs.com/usacscareers/job/Virtual-OH/Payment-Application-Specialist_R0002312", "externalId" : "R0002312", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "hardSkillsList" : [ "Basic mathematical calculations" ], "hardSkills" : [ { "name" : "Basic mathematical calculations", "level" : "intermediate" } ], "majorSkills" : "Payment posting, Issue resolution", "majorSkillsList" : [ "Payment posting", "Issue resolution" ], "coreResponsibilities" : "Research posting verification items, Resolve fully worked inventory, Analyze user requirements, Recommend technical solutions, Ensure timely resolution, Ensure accurate resolution, Work with Athena team, Ensure ERA/EFT payors consistent, Provide feedback, Provide solutions, Assist with balancing, Assist with reviewing third party relationships, Provide technical support, Monitor Track It, Review opportunities to convert credit card payors, Review and upload ERA files, Manage priorities, Resolve complex payment verification issues, Review A/R management needs, Advise on opportunities to improve days in A/R, Participate in meetings, Alert management to unusual issues, Assist with additional documentation, Assist with new associate training, Apply unpostable/correspondence to patient accounts, Gather support documentation, Review support documentation, Verify support documentation, Total account edits, Ensure total equals batch total, Communicate with other department personnel, Resolve payment issues, Perform other department duties, Assist with other department duties", "teamCollaboration" : "Works with Athena team; Works with other staff; Communicate with other department personnel", "domainKnowledge" : "Payment posting issues; ERA/EFT payors; EFT/ACH; Payor Web Portals; A/R management", "domainList" : [ "payment-posting-issues", "era-eft-payors", "eft-ach", "payor-web-portals", "a-r-management" ], "domainSpecificKnowledge" : [ "Payment posting issues", "ERA/EFT payors", "EFT/ACH", "Payor Web Portals", "A/R management" ], "toolProficiency" : [ "Athena", "CRM portal", "Track It" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Universal SOPs", "problemSolvingSkills" : "Problem-solving skills; Identify discrepancies; Research discrepancies; Solve discrepancies", "specialRequirements" : "Sit for prolonged periods, Lift up to 15 pounds, Close visual acuity", "outcomesObjectives" : "Ensure timely and accurate resolution of issues", "qualificationsBasic" : "High School Diploma or equivalent", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "**Job Posting Closing Date:** Open until Filled **Where do you belong?** Your career is more than just a job, it's part of your life. Whether you’re a clinician, or non-clinical professional, at USACS you'll feel a sense of connection working with clinicians and office staff who share your interests and values. We want you to love coming to work each day because you believe in what you do and the people with whom you work. We care about your success. USACS also understands that location is important. We offer career opportunities for clinicians and non-clinical support staff from New York to Hawaii and numerous points in between. Our supportive culture, outstanding benefits and competitive compensation package is best in class. **Job Description** The Payment Application Specialist is responsible for researching payment posting issues between Athena and USACS through to resolution. The Payment Application Specialist Applies incoming unpostable/correspondence records from the Athena workflow to the correct patient accounts. This includes reviewing support documentation to determine how to appropriately apply payments or correspondence. Location: Remote **ESSENTIAL JOB FUNCTIONS:** * Research Posting Verification items within Athena; Fully worked status. * Follows appropriate steps to resolve fully worked inventory. * Analyzes user requirements and recommends technical solutions to other teams/business partners to ensure timely and accurate resolution of issues. * Works with Athena team to ensure ERA/EFT payors are consistent and provides feedback and solutions via CRM portal. * Assist with balancing and reviewing third party relationships. * Provides technical support for any missing electronic and paper claims processing to teams, monitors Track It. * Reviews opportunities to convert all One Time Use credit card payors to EFT/ACH. * Reviews and uploads ERA files as needed from Payor Web Portals into Athena. * Working with other staff to manage priorities. Help to resolve complex payment verification issues. * Review A/R management needs of additional businesses; advise of any opportunities to improve days in A/R. * Participates in meetings as needed. * Alerts management to unusual issues. * Assists with additional documentation for Universal SOP’s. * Assist with new associate training on Posting Verification. * Applies incoming unpostable/correspondence to the correct patient accounts. * Gathers, reviews, and verifies support documentation to ensure that payments are applied correctly * Totals all inputted account edits and ensures that the total is equal to the batch total for the day * Communicates with other department personnel to resolve payment issues * Perform and assist with other department duties as needed **KNOWLEDGE, SKILLS AND ABILITIES** * Knowledge of and skill in using personal computer hardware and software in a Windows environment with an emphasis on spreadsheets. * Ability to identify, research and solve problems and discrepancies and communicate them to management. * Ability to communicate with employees and management in a courteous and professional manner. * Ability to maintain confidentiality. * Ability to process assigned duties in an efficient and organized manner. * Ability to effectively perform in a multi-task work environment. * Ability to work overtime and put forth extra effort when needed. * Ability to pay close attention to detail. * Ability to perform basic mathematical calculations such as adding, subtracting, multiplying and dividing. * Strong problem-solving skills. * Strong written and verbal communications skills. **EDUCATION AND EXPERIENCE:** * High School Diploma or equivalent **PHYSICAL DEMANDS:** * While performing the duties of this job, the employee is regularly required to sit for prolonged periods and occasionally walk, stand, bend, stoop, and lift up to 15 pounds. * Required to have close visual acuity to perform the job Hourly Rate: $16.33-$30.21 Hourly rate may be determined on several factors including but not limited to knowledge, skills, experience, education, geographical location and requirements stated in job description. USACS offers a comprehensive and competitive benefits package designed to support the health, well-being, and financial security of our employees. Benefits may vary based on role, location, and employment status, but generally include: * Medical, dental, and vision insurance options * Health savings accounts (HSA) and flexible spending accounts (FSA) * 401(k) employee and employer contributions * Paid time off, including vacation, sick leave, and company holidays * Paid parental leave & family support benefits * Short-term and long-term disability insurance * Life and accidental death & dismemberment (AD&D) insurance * Employee assistance programs & wellness resources Additional compensation may include bonus eligibility, equity, or other incentive programs, depending on the role. Specific benefit offerings and eligibility will be provided during the hiring process and may be subject to change in accordance with applicable laws and company policies. Click the red apply button to submit an application and resume. If you are an USACS employee, please apply via the Jobs Hub in the Workday system.", "summaryDescription" : "Payment Application Specialist at Your Success. Skills: Payment posting, Issue resolution. Research posting verification items. Resolve fully worked inventory", "postedDate" : "2026-06-12T21:12:23.506", "createdAt" : "2026-06-14T21:12:23.452", "lastUpdated" : "2026-06-16T02:00:28.587", "ingestTimestamp" : "2026-06-14T21:12:23.452", "mongoId" : "6a2ec63174d8ee00a0eacaf7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://usacs.wd1.myworkdayjobs.com/usacscareers/job/Virtual-OH/Payment-Application-Specialist_R0002312", "salaryAnnualMin" : 33966, "salaryAnnualMax" : 62836, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Basic mathematical calculations", "Payment posting", "Issue resolution", "Payment posting issues", "ERA/EFT payors", "EFT/ACH", "Payor Web Portals", "A/R management", "Athena", "CRM portal", "Track It" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 603.03314, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3051fbf292fd229cf0a160", "title" : "Account Executive - Public Relations (Brands)", "company" : "Burson", "industry" : "Media", "salary" : { "min" : 750000.0, "max" : 1200000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Account Executive in Marketing in Gurugram, India, adjusted for company size and industry." }, "location" : "Gurugram, Haryana, India", "locations" : [ "Gurugram", "Haryana", "India" ], "timestamp" : "2026-06-16T08:36:41.257", "fingerprint" : "3a8f0d13a9a16c6b8fcc756c4d1f01ea4417651ee6a579652eb201f9c133caea", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.bursonglobal.com/careers/jobs?gh_jid=5261886008", "externalId" : "5261886008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Gurugram", "state" : "Haryana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "28.4646148,77.0299194" } ], "locationText" : "Gurugram, Haryana, India", "technicalSkills" : "Generative AI", "professionalSkills" : [ "Brand storytelling", "Media relations", "Strategic communications" ], "hardSkillsList" : [ "Content development", "Media outreach", "Campaign execution", "Media reporting" ], "hardSkills" : [ { "name" : "Content development", "level" : "intermediate" }, { "name" : "Media outreach", "level" : "intermediate" }, { "name" : "Campaign execution", "level" : "intermediate" }, { "name" : "Media reporting", "level" : "intermediate" } ], "majorSkills" : "Public Relations, Communications, Brand Strategy", "majorSkillsList" : [ "Public Relations", "Communications", "Brand Strategy" ], "coreResponsibilities" : "Assist in drafting press releases, Assist in drafting media pitches, Assist in drafting other PR content, Research media contacts, Maintain media databases, Monitor media coverage, Create media reports, Support in planning PR events, Support in executing PR campaigns, Track industry trends, Track relevant news, Assist with daily administrative tasks, Assist with team coordination, Coordinate with internal teams to gather content, Coordinate with internal teams to gather information, Participate in brainstorming sessions, Contribute creative ideas, Embed Burson proprietary AI tools, Apply AI to competitor research, Apply AI to content development, Apply AI to campaign performance analysis, Apply AI to audience strategy, Make marketing decisions faster, Make marketing decisions more informed, Stay updated on social media trends, Build relationships with key influencers, Build relationships with community contacts, Optimize channels", "teamCollaboration" : "Internal teams; Key influencers; Community contacts", "domainKnowledge" : "Public relations; Communications programmes; Brand storytelling; Social media trends", "domainList" : [ "public-relations", "communications-programmes", "brand-storytelling", "social-media-trends" ], "domainSpecificKnowledge" : [ "Public relations", "Communications programmes", "Brand storytelling", "Social media trends" ], "communicationSkills" : "Media outreach; Content development", "documentationSkills" : "Media reports", "continuousLearning" : "Professional development opportunities; Mentorship programs", "innovationCreativity" : "Breakthrough creative; Inspiring bold ideas; Fostering constructive dialogue; Cultivating meaningful experiences; Driving innovation and creativity", "qualificationsBasic" : "1+ years of experience in public relations or communications, Bachelor’s degree in Public Relations, Communications, or a related field, Familiarity with how Generative AI tools are used across communications programmes", "qualificationsPreferred" : "Experience with clients in the lifestyle, brands & consumer sectors", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who we are: Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation. WPP (LSE/NYSE: WPP) is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com For more information visit bursonglobal.com and follow us on LinkedIn and Instagram. More about the role: Burson India is seeking a driven and enthusiastic Account Executive to join our team. This role offers an excellent opportunity for someone passionate about media relations, communications, and brand storytelling. As an Account Executive, you will support the planning and execution of PR campaigns, manage media outreach, develop engaging content, and assist with day-to-day account management activities. The ideal candidate is proactive, detail-oriented, and eager to build a career in public relations and strategic communications. What you'll do: Assist in drafting press releases, media pitches, and other PR content. Research media contacts and maintain media databases. Monitor media coverage and create media reports. Support in planning and executing PR events or campaigns. Track industry trends and relevant news. Assist with daily administrative tasks and team coordination. Coordinate with internal teams to gather content or information. Participate in brainstorming sessions and contribute creative ideas. Embeds Burson proprietary AI tools as a core part of the marketing workflow — applying them to competitor research, content development, campaign performance analysis, and audience strategy to make marketing decisions faster and more informed. Stay updated on social media trends and build relationships with key influencers and community contacts to optimize channels. Experience that contributes to success: 1+ years of experience in public relations or communications, preferably with clients in the lifestyle, brands & consumer sectors. Bachelor’s degree in Public Relations, Communications, or a related field. You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations to drive relevance and efficiency You belong at Burson: Our vision is for Burson to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success. At Burson, we’re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That’s why it’s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view—your talent—is what makes you a #BursonPerson, and it’s how we deliver exceptional results for our clients, together. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. When you click the \"Submit Application\" button below, this will send any information you add below to Burson. Before you do this, we think it's a good idea to read through our  Recruitment Privacy Policy. California residents should read our  California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.", "summaryDescription" : "Account Executive - Public Relations (Brands) at Burson. Skills: Public Relations, Communications, Brand Strategy. Assist in drafting press releases. Assist in drafting media pitches", "postedDate" : "2026-06-15T23:18:42.941", "createdAt" : "2026-06-15T23:18:42.941", "lastUpdated" : "2026-06-16T08:36:41.257", "ingestTimestamp" : "2026-06-15T23:18:42.941", "mongoId" : "6a3051fbf292fd229cf0a160", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Content development", "Media outreach", "Campaign execution", "Media reporting", "Public Relations", "Communications", "Brand Strategy", "Brand storytelling", "Media relations", "Strategic communications", "Public relations", "Communications programmes", "Social media trends" ], "skillCount" : 13, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 602.0479, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b5474d8ee00a0911478", "title" : "1:1 Nurse (RN)", "company" : "BAYADA Home Health Care", "industry" : "Healthcare", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level 1:1 Nurse (RN) in the United States, adjusted for industry and company size." }, "location" : "Field", "locations" : [ "Field", "Practice Support - Field" ], "certifications" : [ "RN License" ], "timestamp" : "2026-06-15T06:56:51.647", "fingerprint" : "f064528881710aa5eaf66d2a1d85952825bb04cc5b0f7bbebe0983a423b0aeb7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bayada/jobs/8588111002", "externalId" : "8588111002", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Pennsylvania, United States", "minimumEducation" : "Graduation from an accredited and approved nursing program", "continuousLearning" : "On-the-job training", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Show Love, Stay for the Culture If you want to be appreciated, come to BAYADA: BAYADA Home Health Care is looking for Nurses who have a passion for home care to join our team. We believe our clients and their families deserve the highest quality care delivered with compassion, excellence, and reliability. What every nurse can expect from our team: Weekly pay every Thursday Flexible scheduling based on your availability Caring for patients one-to-one (Private Duty) Short commute times near your home (30 mins or less) $1,200 nurse referral bonus You take care of others, BAYADA takes care of you. Benefits include: Weekly pay every Thursday Preventative care coverage for ALL employees (PRN included) Medical, dental, vision, prescription coverage* PTO (paid vacation) 401(k) with company match* Employer-paid life insurance Employee Assistance Program (EAP) Scholarship opportunities, free sources, and on-the-job training *Benefits subject to employment type What makes private-duty nursing different than home health visits?: Offers traditional shift types (4’s, 8’s or 10’s) Hands-on care with ONE client Building client relationships and watching their milestones Pediatric opportunities available (21-year-old and younger) The New Nurse Experience at BAYADA Our office prides itself on delivering an excellent and smooth candidate experience from your first phone call to your first shift! Our new hires enjoy a Welcome Day Experience to ensure nurses feel comfortable and supported. Available Shifts: Morning or overnight 8’s or 10's (full shift work) PRN, Part-Time, or Full-Time No weekend or minimum requirements Qualifications for Nurses: Graduation from an accredited and approved nursing program A current nursing license in good standing in the state of PA MAR-WPA As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.", "summaryDescription" : "1:1 Nurse (RN) at BAYADA Home Health Care", "postedDate" : "2026-06-14T07:59:26.740", "createdAt" : "2026-06-14T07:59:26.740", "lastUpdated" : "2026-06-15T06:56:51.647", "ingestTimestamp" : "2026-06-14T07:59:26.740", "mongoId" : "6a2c6b5474d8ee00a0911478", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 60000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "RN License" ], "skillCount" : 1, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 600.78876, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "69ce5e3b9bc74574cb677a08", "title" : "Reporting, Payment & Bidding", "company" : "Mercedes-Benz (China) Ltd.", "industry" : "Manufacturing", "salary" : { "min" : 250000.0, "max" : 450000.0, "currency" : "CNY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Reporting, Payment & Bidding role in Beijing, China, adjusted for the automotive industry and a large company size." }, "location" : "China (Mainland)-Beijing-Beijing", "locations" : [ "China (Mainland)-Beijing-Beijing", "Daimler Tower, 8 Wangjing Street, , Beijing" ], "timestamp" : "2026-06-16T04:41:16.882", "fingerprint" : "116daed71e98384bfb1340f88eee1e6753ba78a605a9b33ba48f097a18ec291c", "source" : "taleo", "language" : "en", "applyUrl" : "https://daimler.taleo.net/careersection/ex/jobdetail.ftl?job=889456", "externalId" : "889456", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Beijing", "country" : "China", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "39.9057136,116.3912972" } ], "locationText" : "Beijing, China", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Microsoft Excel", "professionalSkills" : [ "Volume Planning", "Sales Planning", "Management Reporting", "Incentive Payout", "Sales Analysis", "Market Exploitation", "Target Achievement", "Production Planning", "Financial Analysis", "Sales Volume", "Order Management", "Ad-hoc Analysis", "Reporting" ], "hardSkillsList" : [ "Planning", "Reporting", "Analysis", "Evaluation", "Coordination", "Claim checking", "Budget usage analysis" ], "softSkillsList" : [ "Logical thinking", "Problem solving" ], "hardSkills" : [ { "name" : "Planning", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Analysis", "level" : "intermediate" }, { "name" : "Evaluation", "level" : "intermediate" }, { "name" : "Coordination", "level" : "intermediate" }, { "name" : "Claim checking", "level" : "intermediate" }, { "name" : "Budget usage analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Logical thinking" }, { "name" : "Problem solving" } ], "majorSkills" : "Sales Planning, Management Reporting, Incentive Payout", "majorSkillsList" : [ "Sales Planning", "Management Reporting", "Incentive Payout" ], "coreResponsibilities" : "Define TEV sales plan on monthly basis, Ensure adequate market supply, Exploit market potentials, Analyze actual sales performance, Analyze planning data, Assist in preparation of planning related reports, Coordinate sales incentive payout process, Prepare and execute monthly planning, Monitor target achievement, Analyze planning situation, Report planning situation, Evaluate planning situation, Provide sales planning input for product management, Provide sales planning input for financial analysis, Get alignment on sales planning proposal, Prepare yearly Mercedes-Benz Business Plan, Cooperate in BMBS/TEV projects, Participate in projects related to sales planning, Participate in projects related to reporting, Participate in projects related to order management, Perform ad-hoc analysis, Perform ad-hoc reporting, Present TEV sales plan, Evaluate TEV sales plan, Present production requirements, Evaluate production requirements, Present production program, Evaluate production program, Present stock development, Evaluate stock development, Prepare planning related reports to management, Update presentation files for management, Update reports for management, Coordinate with SICCO for incentive program claim checking, Cooperate with internal auditors, Cooperate with external auditors, Follow up on auditor actions, Analyze SI budget usage status, Report SI budget usage status, Analyze key sales incentive program result, Report key sales incentive program result", "teamCollaboration" : "Key counterparts; Sales Incentive Central Checking Office; Key stakeholders; Product management; Financial analysis; Sales and marketing; Other departments; Management; Internal auditors; External auditors", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Automotive business; Mercedes-Benz systems; Mercedes-Benz processes", "domainList" : [ "automotive-business", "mercedes-benz-systems", "mercedes-benz-processes" ], "domainSpecificKnowledge" : [ "Automotive business", "Mercedes-Benz systems", "Mercedes-Benz processes" ], "toolProficiency" : [ "Microsoft applications", "Excel" ], "communicationSkills" : "Oral communication; Written communication; Spoken communication; Presentation skills", "continuousLearning" : "Willingness to learn", "problemSolvingSkills" : "Problem solving abilities; Analytical skills; Problem-solving thinking", "qualificationsBasic" : "At least 3 years’ experience in auto sales and marketing operation, At least 3 years’ experience in dealer management, Excellent command of written and spoken Chinese, Excellent command of written and spoken English", "qualificationsPreferred" : "Preferably Mercedes-Benz (or other brands) in China, Knowledge/experience in project management, Knowledge/experience in MB systems and processes, Experience with dealer management", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Objective of job - Define TEV sales plan on monthly basis, ensure adequate and timely market supply and exploitation of market potentials for TEV in conformity with market requirements, under consideration of seasonal fluctuations and by analysis of actual sales performance and planning data. - Assist in preparation of planning related reports for management and key counterparts - Coordination of sales incentive payout process with Sales Incentive Central Checking Office (SICCO) - Other related topics/projects in sales management Job designation/Field of work: 1. Volume Planning - Monthly Short-Term Planning (Kufri/ISP): prepare and execute monthly planning under consideration of optimum market exploitation, target achievement, stock/pipeline- situation and production, incl. preparation and execution of “Kufri Meetings” - Chance/risk -analysis, target monitoring - Report, analysis and evaluation of planning situation - Provide sales planning related input/volume scenarios for product management - Provide sales planning related input for financial analysis and planning - Get alignment with key stakeholders regarding sales planning proposal and other related topics - Prepare and execute yearly Mercedes-Benz Business Plan - Cooperate and actively involve in BMBS/TEV projects in terms of sales volume related topics - Participate and represent sales and marketing in projects related to sales planning/ reporting/ order management: content and process - Perform ad-hoc analysis and reporting on requests for other departments 2. Management Reporting - P resentation and evaluation of TEV sales plan / production requirements & production program, stock development - Preparation of planning related reports to management (weekly/monthly & ad-hoc): presentation files and reports update for management usage, such as Kufri summary, Kufri package, etc. 3. AMG Sales Sales Incentive Payout - Coordinate with SICCO, responsible for all incentive program claim checking - Cooperate with internal and external auditors and be responsible for follow up action - Analyse and report SI budget usage status and key sales incentive program result Qualification: - Skills –general skills, personality traits: Good level of understanding of the automotive business, preferably Mercedes-Benz (or other brands) in China High level of organization skills, ability to think logically and attention to details Possess a positive, self-motivated attitude (can-do mentaility) Excellent oral communication skills with sound problem solving abilities (tactful and diplomatic) Excellent command of written and spoken Chinese and English, Good communication skills Willingness to learn and thinking/doing “out of the box” - Functionality Skills – Process and technical skills: High proficiency in Microsoft applications, esp. Excel Knowledge/experience in project management are preferable Knowledge/experience in MB systems and processes (e.g. procurement) are preferable Management and leadership skills: - Excellent analytical skills and problem-solving thinking High level of ability to work both independently and as a team player with strong sense of responsibility High ability to work under time pressure Excellent presentation and communication skills Experience and education: At least 3 years’ experience in auto sales and marketing operation , dealer management or preferably experience with dealer management. Mercedes-Benz (China) Ltd.", "summaryDescription" : "Reporting, Payment & Bidding at Mercedes-Benz (China) Ltd.. Skills: Sales Planning, Management Reporting, Incentive Payout. Define TEV sales plan on monthly basis. Ensure adequate market supply", "createdAt" : "2026-06-14T18:48:51.690", "lastUpdated" : "2026-06-16T04:41:16.882", "ingestTimestamp" : "2026-06-14T18:48:51.690", "mongoId" : "69ce5e3b9bc74574cb677a08", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Planning", "Reporting", "Analysis", "Evaluation", "Coordination", "Claim checking", "Budget usage analysis", "Logical thinking", "Problem solving", "Sales Planning", "Management Reporting", "Incentive Payout", "Volume Planning", "Sales Analysis", "Market Exploitation", "Target Achievement", "Production Planning", "Financial Analysis", "Sales Volume", "Order Management", "Ad-hoc Analysis", "Project management", "Automotive business", "Mercedes-Benz systems", "Mercedes-Benz processes", "Microsoft applications", "Excel" ], "skillCount" : 27, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 595.1209, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c94e874d8ee00a098bdec", "title" : "Corporate account executive payments- Travel", "company" : "Getnet", "industry" : "FinTech", "salary" : { "min" : 600000.0, "max" : 950000.0, "currency" : "MXN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Corporate Account Executive in the FinTech industry in Santa Fe, Mexico, adjusted for company size and industry." }, "location" : "Getnet Mexico", "locations" : [ "Getnet Mexico" ], "timestamp" : "2026-06-15T07:33:08.629", "fingerprint" : "46a4f9f999ddbffca7466e70228f4e13744ca65cc5f424269aa0588c371b40a1", "source" : "greenhouse", "language" : "es", "applyUrl" : "https://job-boards.eu.greenhouse.io/getnet/jobs/4844967101", "externalId" : "4844967101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Santa Fe", "country" : "Mexico", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "19.3610393,-99.2612571" } ], "locationText" : "Santa Fe, Mexico", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Gestión cartera clientes", "Relación comercial", "Identificación oportunidades cross-sell", "Identificación oportunidades up-sell", "Ejecución soluciones" ], "hardSkillsList" : [ "Medios de pago", "Negocio travel" ], "hardSkills" : [ { "name" : "Medios de pago", "level" : "intermediate" }, { "name" : "Negocio travel", "level" : "intermediate" } ], "majorSkills" : "Ventas corporativas, Medios de pago, Sector travel", "majorSkillsList" : [ "Ventas corporativas", "Medios de pago", "Sector travel" ], "coreResponsibilities" : "Gestionar cartera clientes sector Travel, Mantener relación con stakeholders, Identificar oportunidades cross-sell, Identificar oportunidades up-sell, Coordinar equipos internos, Dar seguimiento indicadores operativos, Dar seguimiento indicadores comerciales", "teamCollaboration" : "Equipos internos; Stakeholders clave cliente", "domainKnowledge" : "Medios de pago; Negocio travel", "domainList" : [ "medios-de-pago", "negocio-travel" ], "domainSpecificKnowledge" : [ "Medios de pago", "Negocio travel" ], "continuousLearning" : "Plataforma educativa", "specialRequirements" : "Zona Santa Fe", "outcomesObjectives" : "Alcance objetivos", "qualificationsBasic" : "Ing. o Lic. económico-administrativas, Experiencia comercial medios pago travel, Inglés conversacional", "qualificationsPreferred" : "Experiencia negocio aerolíneas, Experiencia negocio hotelería", "workSiteFlexibility" : "Onsite", "rawDescription" : "✨ Tu talento impulsa nuestro futuro Getnet es una empresa global de tecnología especializada en soluciones de pago para el comercio. Fundada en Brasil y con presencia en América Latina y la Península Ibérica, apoyamos a más de 1,3 millones de comercios con servicios completos: desde datáfonos hasta soluciones de e-commerce. Formamos parte de PagoNxt, la fintech global del Grupo Santander, y operamos como un hub de adquirencia con fuerte presencia en España, Portugal, Brasil, México, Chile, Argentina y Uruguay. Nuestra misión es clara: simplificar los pagos con innovación, seguridad y escala, ayudando a negocios de todos los tamaños a crecer con agilidad. Ofrecemos una plataforma unificada que integra hardware, software, prevención de fraudes, adquirencia, conciliación y servicios financieros — todo en un solo ecosistema, para que nuestros clientes puedan enfocarse en hacer crecer su negocio. Ser parte de Getnet es unirse a una empresa que combina la innovación de una fintech con la solidez de un banco global. Imagine your future. Care for your career. Simplify your journey. Esto significa que tendrás la oportunidad de construir soluciones con impacto, crecer con oportunidades reales de desarrollo y prosperar en una cultura que valora el bienestar, la inclusión y la claridad. Combinamos flexibilidad, autonomía y colaboración global — para que puedas enfocarte en lo que realmente importa, conectarte con propósito y ayudar a dar forma al futuro. Aquí encontrarás espacio para crecer, oportunidades reales para liderar y una cultura donde todas las personas pertenecen y contribuyen. ✨ Si quieres formar parte de la próxima generación de soluciones financieras, este es el lugar. ¿Ya te imaginas siendo Nxter? En Getnet, estamos buscando una persona para la vacante de Corporate account executive payments- Travel para unirse a nuestro equipo en el área de CIB. \uD83D\uDCCC Lo que harás Gestionar de forma integral una cartera de clientes del sector Travel, actuando como responsable principal de la relación comercial. Mantener una relación constante y estructurada con stakeholders clave del cliente (finanzas, e-commerce, revenue management, IT, operaciones). Identificar oportunidades de cross-sell y up-sell basadas en el entendimiento profundo del negocio del cliente, su industria y sus retos. Coordinar a los equipos internos involucrados en una ejecución impecable de las soluciones vendidas. Dar seguimiento continuo a indicadores operativos y comerciales críticos (volumen, performance, disponibilidad, fraude, chargebacks, ingresos, etc) ✅ Lo que buscamos en ti Ing. o Lic. En áreas económico-administrativas Experiencia en área comercial en medios de pago en el negocio de travel Inglés – INDISPENSABLE Conversacional ✅ Lo que puede sumar puntos extra Haber tenido experiencia en el negocio de aerolíneas, hotelerí a. \uD83C\uDFAF Lo que ofrecemos \uD83C\uDF54 Vales de despensa y restaurante \uD83D\uDE91 Seguro de gastos médicos mayores \uD83D\uDC68‍\uD83D\uDC69‍\uD83D\uDC66 Seguro de vida \uD83D\uDCB0 Plan de pensiones \uD83C\uDFCB\uD83C\uDFFB‍♀️ Total pass con acceso a miles de gimnasios, estudios y clases en vivo con precios preferenciales \uD83C\uDF3B Programa de Apoyo Personal Especializado \uD83D\uDCDA Plataforma educativa \uD83D\uDCB0 Bono mensual de acuerdo a alcance de objetivos Zona de trabajo: Santa Fe \uD83D\uDCEC Seguiente paso Aplica y si conoces a alguien que pueda estar buscando esta oportunidad por favor compártela.", "summaryDescription" : "Corporate account executive payments- Travel at Getnet. Skills: Ventas corporativas, Medios de pago, Sector travel. Gestionar cartera clientes sector Travel. Mantener relación con stakeholders", "postedDate" : "2026-06-14T04:18:25.271", "createdAt" : "2026-06-14T04:18:25.271", "lastUpdated" : "2026-06-15T07:33:08.629", "ingestTimestamp" : "2026-06-14T04:18:25.271", "mongoId" : "6a2c94e874d8ee00a098bdec", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Medios de pago", "Negocio travel", "Ventas corporativas", "Sector travel", "Gestión cartera clientes", "Relación comercial", "Identificación oportunidades cross-sell", "Identificación oportunidades up-sell", "Ejecución soluciones" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 593.43976, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307a8bf292fd229c03d4ec", "title" : "Senior Payment Operations Specialist", "company" : "FastSpring", "salary" : { "min" : 77000.0, "max" : 77000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote - US", "locations" : [ "Remote - US" ], "timestamp" : "2026-06-16T10:07:26.208", "fingerprint" : "ba38063dee71a2c0e8672277386a8ffb70917d6f7d696cbbbe38bdad228b2eb9", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/fastspring/jobs/6032233004", "externalId" : "6032233004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About FastSpring: FastSpring is how AI, SaaS, gaming, software, and digital product companies sell online in more places around the world. We handle all payment needs from checkout to taxes so you can go farther faster. Founded in 2005, we are a privately owned company headquartered in Santa Barbara with offices in Amsterdam, Austin, Belfast, Dublin, Halifax, and Singapore. Senior Payment Operations Specialist Department: Payment Operations Location and Hours: US - 3pm to 11pm PST (Monday - Friday) Reports To: Senior Manager, Payment Operations Role Overview The Senior Payment Operations Specialist is responsible for overseeing daily payment operations across multiple processors and regions, with a focus on chargeback management, KPI tracking, and issue resolution for FastSpring’s network of over 2,500 sellers. This role is both analytical and operational, requiring a deep understanding of payment flows, card network rules, and processor behavior. You will handle chargeback representments, identify emerging trends, research anomalies, and partner with cross-functional teams to reduce risk, optimize recovery rates, and enhance seller experience. Key Responsibilities Chargeback analyze daily trends and provide actionable insights to improve outcomes. Maintain deep familiarity with card network chargeback rules, evidence requirements, and processor-specific workflows. Coordinate with sellers and internal teams to gather supporting documentation and ensure consistent, high-quality dispute responses. Monitor payment processor dashboards and alerts to identify anomalies or disruptions in payment performance. KPI & Trend Analysis Track and analyze key payment and chargeback metrics (e.g., dispute volume, win rate, refund rates, processor performance). Identify underlying drivers of positive or negative trends and collaborate with internal stakeholders to develop data-driven improvement plans. Develops and presents quantified optimization recommendations (cost reduction, authorization uplift, process efficiency), supported by rigorous analysis and clearly articulated trade-offs. Operational Support Serve as Tier II escalation for payment-related support tickets from sellers and internal teams. Investigate and resolve complex issues involving settlements, refunds, disputes, or payment processor behavior. Partner with Finance, Risk, Support, and Product teams to address systemic issues and enhance payment flows. Continuous Improvement Document and refine standard operating procedures (SOPs) for chargebacks and payment operations. Support initiatives to automate or improve the representment process, reporting, and data visibility. Share insights with Product and Data teams to influence roadmap priorities that enhance payment performance. Qualifications Required: 3+ years of experience in payments operations, chargeback management, or card dispute processing (preferably in a merchant-of-record, PSP, or payment processor environment). Strong understanding of card network rules (Visa, Mastercard, Amex, Discover) and chargeback lifecycle management. Experience handling representments and compiling compelling evidence packages. Analytical mindset with proficiency in interpreting and visualizing payment and dispute data. Strong organizational skills and the ability to manage multiple workflows across processors and systems. Excellent communication and documentation skills. Preferred: Experience in SaaS, digital goods, or fintech environments. Familiarity with payment processing systems, dashboards, and BI tools (e.g., Looker, Tableau, SQL). Proven ability to collaborate cross-functionally with Risk, Finance, Product, and Support teams. Key Attributes Analytical and data-driven problem solver. Detail-oriented and methodical in managing high-volume operations. Proactive communicator with strong ownership mentality. Comfortable working in a fast-paced, globally distributed environment. Consistent with FastSpring's values and applicable law, we provide the following information to promote pay transparency and equity. The base pay range below represents a good faith estimate of the low and high end base pay range for the listed position. This role may be eligible for the corporate bonus plan (or, if a sales role, a commission plan as defined in the sales incentive plan document). In addition, FastSpring provides a variety of benefits to employees. Estimated Base Pay Range $77,000—$77,000 USD About the Company: FastSpring is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with FastSpring without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law. AI Transparency Statement: FastSpring may utilize artificial intelligence (AI) or automated tools during portions of the recruitment process to assist with operational and administrative activities, including candidate communications, scheduling, application organization, and interview documentation. These tools are designed to support efficiency and consistency within the hiring process. AI systems are not used as the sole determinant of hiring outcomes, and all employment decisions are made by qualified human reviewers. We are committed to responsible and fair hiring practices and continue to evaluate our use of technology accordingly.", "summaryDescription" : "Senior Payment Operations Specialist at FastSpring", "postedDate" : "2026-06-16T01:20:48.059", "createdAt" : "2026-06-16T01:20:48.059", "lastUpdated" : "2026-06-16T10:07:26.208", "ingestTimestamp" : "2026-06-16T01:20:48.059", "mongoId" : "6a307a8bf292fd229c03d4ec", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 77000, "salaryAnnualMax" : 77000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 593.31433, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305819f292fd229cf4043a", "title" : "GL Accountant Iberia (Temp- 1 year)", "company" : "Intuitive", "industry" : "Medical Device", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level GL Accountant in Madrid, Spain, adjusted for the Healthcare industry and a temporary employment type." }, "location" : "Madrid, SPAIN, Spain", "locations" : [ "Madrid", "SPAIN", "Spain" ], "certifications" : [ "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA" ], "timestamp" : "2026-06-16T08:58:26.781", "fingerprint" : "d548db2d047279b1e9bc787460f33c20a13907556fe429a4b13d3f1e8ae6a913", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Intuitive/744000132128079-gl-accountant-iberia-temp-1-year-", "externalId" : "744000132128079", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Madrid", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "40.4167820,-3.7035070" } ], "locationText" : "Madrid, Spain", "employmentType" : "CONTRACT", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "domainKnowledge" : "Financial instruments; Regulatory frameworks; Risk methodologies; Quantitative skills", "domainList" : [ "financial-instruments", "regulatory-frameworks", "risk-methodologies", "quantitative-skills" ], "domainSpecificKnowledge" : [ "Financial instruments", "Regulatory frameworks", "Risk methodologies", "Quantitative skills" ], "remoteFriendly" : false, "rawDescription" : "At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As pioneer and leading company in the field of robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care. Primary Function of Position: The Accountant supports the accounting function in delivering accurate and timely financial records in line with company policies, procedures, and closing requirements. Working closely with Senior Accountants and cross-functional teams, this role contributes to the execution of core accounting processes including accounts payable, receivable, general ledger, and expense reporting for Spain and Portugal. This position offers the opportunity to develop strong accounting and operational skills in a dynamic and international environment while gaining exposure to systems, processes, and continuous improvement initiatives. At Intuitive, you will share in a commitment to excellence by collaborating with world-class managers and executive leadership. We are looking for individual that can take on additional responsibility as they progress in their career and we are committed to providing an environment that fosters career growth and development. We look to hire quality individuals with integrity, high capacity for growth, personal accountability, teamwork, and drive. If you exemplify our values and want to be part of our interesting journey in the world of robotic-assisted surgery, this is the role for you. Roles and Responsibilities: * Execute day-to-day accounting activities including accounts payable, accounts receivable, general ledger, and T&E processing for assigned entities * Ensure invoices and expense reports comply with company policies and procedures * Verify the accuracy and appropriateness of account coding in SAP * Prepare payment proposals and support payment execution processes * Perform bank postings and assist with bank reconciliations * Allocate customer payments and support AR follow-up where needed * Review and process travel and expense reports in Concur * Support accrual preparation and follow up with vendors or internal stakeholders as required * Assist in external audit activities by preparing and providing required information and supporting documentation * Participate in monthly close activities including reconciliations, VAT data preparation, and other standard close tasks * Support Senior Accountants and Manager with analyses and data preparation (e.g., fixed assets, freight, and other expenses) * Contribute to accurate and timely reporting by ensuring completeness of assigned tasks * Use SAP, Coupa, and Concur to input data, generate reports, and respond to inquiries * Collaborate with FP&A and other finance teams to support management reporting needs * Comply with internal controls and accounting policies and maintain proper documentation * Act as backup for other team members and support ad hoc tasks as needed. * Collaborate in Finance projects (electronic billing,B2B e-billing, ## Qualifications Required Knowledge, Skills, and Experience: * Bachelor’s degree in Accounting, Finance, or Business Administration * 3–5 years of experience in an accounting role * Basic understanding of accounting principles (AP, AR, GL) * Experience with ERP systems; SAP and Concur knowledge preferred * Strong Excel and MS Office skills * Fluent in English and Spanish; Portuguese is a plus * Good communication skills and ability to work with internal teams and external providers * Strong attention to detail and organizational skills * Ability to work in an international and fast-paced environment * Team player with willingness to learn and take on new responsibilities ## Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status. Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process). For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate’s experience, knowledge and skills. Compensation will be based primarily on the job level at which the role is filled and the candidate’s qualifications, consistent with applicable law.", "summaryDescription" : "GL Accountant Iberia (Temp- 1 year) at Intuitive", "postedDate" : "2026-06-15T07:22:31.000", "createdAt" : "2026-06-15T23:38:31.423", "lastUpdated" : "2026-06-16T08:58:26.781", "ingestTimestamp" : "2026-06-15T23:38:31.423", "mongoId" : "6a305819f292fd229cf4043a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Financial instruments", "Regulatory frameworks", "Risk methodologies", "Quantitative skills", "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA" ], "skillCount" : 14, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 591.7516, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "69fc49a74c40e2acd1a8341b", "title" : "Manager, Payment Servicing", "company" : "Hyundai Capital America", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager, Payment Servicing in Atlanta, United States, adjusted for the financial services industry and manager seniority." }, "location" : "United States-Georgia-Atlanta", "locations" : [ "United States-Georgia-Atlanta", "
Atlanta, GA (HCA_AtlantaGA)
4100 Wildwood Pkwy
Atlanta, 30339

" ], "timestamp" : "2026-06-16T01:09:38.838", "fingerprint" : "e5bba830b20fad49d0c16e714a527ef6b8ae0892e566bf0d7e5936f9a4b9f52d", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=113666", "externalId" : "113666", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "minimumEducation" : "Bachelor's", "experienceLevel" : "Manager", "remoteFriendly" : false, "rawDescription" : " Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: · Medical, Dental and Vision plans that include no-cost and low-cost plan options · Immediate 401(k) matching and vesting · Vehicle purchase and lease discounts plus monthly vehicle allowances · Paid Volunteer Time Off with company donation to a charity of your choice · Tuition reimbursement What to Expect The Manager, Payment Servicing Unit Lead is responsible for leading a team of Account Servicing Associates performing servicing in a contact center environment for automotive finance customers. The position is responsible for coaching, developing, and executing performance management objectives to achieve delivery of company strategy and an outstanding customer experience. What You Will Do 1. Performance Coaching - Actively lead individual/team coaching sessions with a focus on developing skillsets to improve Associate performance and overall effectiveness. Engage with team members in a proactive and positive manner during coaching sessions to co-create solutions through effective two-way conversations. Participate in department level performance coaching initiatives and individual coaching sessions with leadership. The coaching items include but are not limited to 1x1, call monitoring, side by sides, and 3x3. 2. Participate in company initiatives that are Servicing & Loyalty related providing guidance and support in projects and process improvements. Included but not limited to being SME giving requirements, test cases and UAT. 3. Manage staffing levels to include providing details for capacity models and interviewing candidates for new hiring. 4. Performance Management - Hold team members accountable for performance and behaviors as outlined in Company and Department policies and procedures; including but not limited to attendance, performance, prohibited conduct, compliance, and quality assurance targets. Collaborate with Employee Relations to ensure that proper corrective action process is followed in a timely manner and ensure all tracking mechanisms are updated and accurate. 5. All other duties as assigned. What You Will Bring · 5 year of previous leadership experience as supervisor or team lead in a call center is preferred · Auto finance and lease-end industry experience strongly preferred; or 3-4 years of related experience required · Call center and previous sales experience strongly preferred · College Degree desired · Bachelor’s Degree preferred · Excellent communication abilities · Ability to multi-task and prioritize goals to meet business objectives · Ability to understand analysis, technical processes, and business systems · Excellent organizational, interpersonal, and business system skills · Recall of a broad base of product knowledge · Work effectively in a team environment and be flexible to adapt quickly to assigned tasks per business need Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. Bachelor’s degree or equivalent experience The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-Georgia-Atlanta", "summaryDescription" : "Manager, Payment Servicing at Hyundai Capital America", "createdAt" : "2026-06-14T18:52:49.037", "lastUpdated" : "2026-06-16T01:09:38.838", "ingestTimestamp" : "2026-06-14T18:52:49.037", "mongoId" : "69fc49a74c40e2acd1a8341b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.6666667, "_score" : 590.55066, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cf97e74d8ee00a0a9a9c8", "title" : "Tier III Engineer", "company" : "SWK Technologies", "industry" : "Information Technology and Services", "location" : "Remote", "locations" : [ "Remote" ], "certifications" : [ "AZ-104", "AZ-305" ], "timestamp" : "2026-06-15T10:48:57.119", "fingerprint" : "b41b2a2d5cdbd153562a2efe7f523bce9f76615c66a62a5dbeb4eaba946c3753", "source" : "workable", "applyUrl" : "https://apply.workable.com/j/8F1259E12E/apply", "externalId" : "8F1259E12E", "industryFunction" : { }, "locationPoint" : "39.8283,-98.5795", "structuredLocations" : [ { "state" : "New Jersey", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "New Jersey, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Azure, Windows Server, Active Directory, M365, Exchange Online, Teams, SharePoint, DNS, DHCP, firewall, VPN", "professionalSkills" : [ "MSP environment" ], "hardSkillsList" : [ "5+ years of hands-on IT experience", "Demonstrated experience managing Azure workloads in production", "working knowledge of Windows Server, Active Directory, and networking fundamentals", "Experience with firewall administration", "Experience with M365 administration" ], "softSkillsList" : [ "Self-directed, comfortable working remotely without close supervision" ], "hardSkills" : [ { "name" : "5+ years of hands-on IT experience", "level" : "intermediate" }, { "name" : "Demonstrated experience managing Azure workloads in production", "level" : "intermediate" }, { "name" : "working knowledge of Windows Server, Active Directory, and networking fundamentals", "level" : "intermediate" }, { "name" : "Experience with firewall administration", "level" : "intermediate" }, { "name" : "Experience with M365 administration", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Self-directed, comfortable working remotely without close supervision" } ], "majorSkills" : "Azure, Windows Server, Active Directory, M365, MSP environment", "majorSkillsList" : [ "Azure, Windows Server, Active Directory, M365, MSP environment" ], "coreResponsibilities" : "Act as a senior escalation resource for the NOC and support teams, resolving complex tickets that require deeper expertise or administrative access. Lead and execute client-facing infrastructure and cloud projects including migrations, deployments, and environment buildouts. Manage and administer Azure environments across a diverse client base, including IaaS, Azure AD/Entra ID, and M365 integration. Communicate directly with clients on escalated issues and active projects, setting expectations and providing clear status updates. Collaborate with the engineering team on process improvements, documentation, and knowledge transfer. Contribute to post-incident reviews and root cause analysis. Support internal initiatives including tooling improvements and platform administration.", "teamCollaboration" : "Collaborate with the engineering team on process improvements, documentation, and knowledge transfer. Preference for candidates located in the North New Jersey area for occasional on-site client visits and team collaboration.", "projectManagementSkills" : [ "project delivery" ], "toolProficiency" : [ "Azure AD, Entra ID, M365 integration, SonicWall, HaloPSA, NinjaRMM, Auvik, Hyper-V, VMware" ], "communicationSkills" : "written and verbal communication skills", "documentationSkills" : "documentation", "problemSolvingSkills" : "complex problem-solving; system design", "specialRequirements" : "Preference for candidates located in the North New Jersey area for occasional on-site client visits and team collaboration, but will consider candidates elsewhere.", "qualificationsBasic" : "5+ years of hands-on IT experience, with meaningful time spent in an MSP or similar multi-client environment. Demonstrated experience managing Azure workloads in production (IaaS, Entra ID, Azure Networking, Azure Monitor, etc. ). working knowledge of Windows Server, Active Directory, and networking fundamentals (DNS, DHCP, firewall, VPN). Experience with firewall administration (SonicWall preferred). Experience with M365 administration (Exchange Online, Teams, SharePoint, Defender). Ability to manage multiple concurrent client engagements without losing the details. written and verbal communication skills. Self-directed and comfortable working remotely without close supervision.", "qualificationsPreferred" : "Microsoft certifications (AZ-104, AZ-305, or similar). Experience with PSA and RMM tools (HaloPSA, NinjaRMM, Auvik, etc. ). Familiarity with virtualization platforms (Hyper-V, VMware). PowerShell scripting for automation and administration. Background in change management processes or ITIL fundamentals.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are a growing managed services provider looking for an experienced Escalation & Project Engineer to join our engineering team. This is a senior-level, client-facing technical role that sits at the intersection of complex problem-solving and project delivery. You will serve as a primary escalation point for our support teams and own the technical execution of infrastructure and cloud projects. This is not an entry-level position. We are looking for someone who has worked in the trenches of an MSP environment, understands the pace and expectations that come with it. This is a remote-first position. We have a preference for candidates located in the North New Jersey area for occasional on-site client visits and team collaboration, but will consider strong candidates elsewhere. What You'll Do: * Act as a senior escalation resource for the NOC and support teams, resolving complex tickets that require deeper expertise or administrative access * Lead and execute client-facing infrastructure and cloud projects including migrations, deployments, and environment buildouts * Manage and administer Azure environments across a diverse client base, including IaaS, Azure AD/Entra ID, and M365 integration * Communicate directly with clients on escalated issues and active projects, setting expectations and providing clear status updates * Collaborate with the engineering team on process improvements, documentation, and knowledge transfer * Contribute to post-incident reviews and root cause analysis * Support internal initiatives including tooling improvements and platform administration **Requirements** * 5+ years of hands-on IT experience, with meaningful time spent in an MSP or similar multi-client environment * Demonstrated experience managing Azure workloads in production (IaaS, Entra ID, Azure Networking, Azure Monitor, etc.) * Strong working knowledge of Windows Server, Active Directory, and networking fundamentals (DNS, DHCP, firewall, VPN) * Experience with firewall administration (SonicWall preferred) * Experience with M365 administration (Exchange Online, Teams, SharePoint, Defender) * Ability to manage multiple concurrent client engagements without losing the details * Strong written and verbal communication skills * Self-directed and comfortable working remotely without close supervision * Additional Qualifications that are good to have: * Microsoft certifications (AZ-104, AZ-305, or similar) * Experience with PSA and RMM tools (HaloPSA, NinjaRMM, Auvik, etc.) * Familiarity with virtualization platforms (Hyper-V, VMware) * PowerShell scripting for automation and administration * Background in change management processes or ITIL fundamentals **Benefits** * Full time role in a remote first workplace * Dental, Life, Medical, Retirement, Vision * The salary range for this role is $90,000-$110,000 annually", "summaryDescription" : "Tier III Engineer at SWK Technologies. Skills: Azure, Windows Server, Active Directory, M365, MSP environment. Act as a senior escalation resource for the NOC and support teams, resolving complex tickets that require deeper expertise or administrative access. Lead and execute client-facing infrastructure and cloud projects including migrations, deployments, and environment buildouts. Manage and administer Azure environments across a diverse client base, including IaaS, Azure AD/Entra ID, and M36", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-14T20:54:10.631", "lastUpdated" : "2026-06-15T10:48:57.119", "ingestTimestamp" : "2026-06-14T20:54:10.631", "mongoId" : "6a2cf97e74d8ee00a0a9a9c8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/8F1259E12E", "hasSalary" : false, "allSkills" : [ "5+ years of hands-on IT experience", "Demonstrated experience managing Azure workloads in production", "working knowledge of Windows Server, Active Directory, and networking fundamentals", "Experience with firewall administration", "Experience with M365 administration", "Self-directed, comfortable working remotely without close supervision", "Azure, Windows Server, Active Directory, M365, MSP environment", "MSP environment", "project delivery", "AZ-104", "AZ-305", "Azure AD, Entra ID, M365 integration, SonicWall, HaloPSA, NinjaRMM, Auvik, Hyper-V, VMware" ], "skillCount" : 12, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 589.55676, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "6a305118f292fd229cef9b8d", "title" : "Head of Payments", "industry" : "Finance", "salary" : { "min" : 220000.0, "max" : 350000.0, "currency" : "CHF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Executive Head of Payments in Switzerland, adjusted for the FinTech industry and executive seniority." }, "location" : "Switzerland", "locations" : [ "Switzerland" ], "timestamp" : "2026-06-16T13:04:28.420", "fingerprint" : "65edfb2eb99ce63cd629708e164451ab085a7332a49c0ad085fc950af3781197", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/ed52b30e-46ab-4be7-b8b6-8272e2b13885/apply", "externalId" : "ed52b30e-46ab-4be7-b8b6-8272e2b13885", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Switzerland", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Switzerland", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "professionalSkills" : [ "Payment systems", "Routing optimisation", "Transaction lifecycle" ], "hardSkillsList" : [ "Payment UX", "Customer journey" ], "softSkillsList" : [ "Leadership", "Decision-making" ], "hardSkills" : [ { "name" : "Payment UX", "level" : "intermediate" }, { "name" : "Customer journey", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Decision-making" } ], "majorSkills" : "Payments strategy, Payment ecosystem, Payment performance", "majorSkillsList" : [ "Payments strategy", "Payment ecosystem", "Payment performance" ], "coreResponsibilities" : "Define global payments strategy, Execute global payments strategy, Own payments ecosystem, Optimise payments ecosystem, Improve payment UX/UI, Reduce friction, Increase conversion, Enhance customer payment journeys, Optimise routing logic, Optimise provider allocation, Optimise transaction flows, Maximise approval rates, Reduce costs, Monitor payment performance, Identify improvement opportunities, Manage PSP relationships, Negotiate PSP agreements, Manage PSP commercial agreements, Drive payment localisation, Lead PSP evaluations, Lead PSP integrations, Manage PSP performance, Build reporting frameworks, Maintain reporting frameworks, Ensure compliance, Ensure security standards, Ensure audit requirements, Collaborate with Product teams, Collaborate with Tech teams, Collaborate with Finance teams, Collaborate with Operations teams, Collaborate with Support teams, Enhance end-to-end payment systems, Establish scalable processes, Establish documentation, Establish operational controls, Lead payments team, Develop payments team, Set team goals, Enable professional growth", "teamCollaboration" : "Cross-functional initiatives; Product teams; Engineering teams; Finance teams; Operations teams; Support teams", "domainKnowledge" : "Payment regulations; Payment security standards; Payment compliance", "domainList" : [ "payment-regulations", "payment-security-standards", "payment-compliance" ], "domainSpecificKnowledge" : [ "Payment regulations", "Payment security standards", "Payment compliance" ], "communicationSkills" : "Stakeholder management; Decision-making", "continuousLearning" : "Learning and development budget", "problemSolvingSkills" : "Analytical skills; Interpret payment data; Drive actionable insights", "outcomesObjectives" : "Increase conversion; Maximise approval rates; Reduce costs", "qualificationsBasic" : "Extensive experience in payments, Experience in fintech, Experience in financial services, Global or multi-market environment experience, Background in payment systems, Background in PSPs, Background in acquiring, Background in routing optimisation, Background in transaction lifecycle management, Proven ability to improve payment performance metrics, Experience negotiating with PSPs, Experience managing PSP relationships, Experience negotiating with banks, Experience managing bank relationships, Experience negotiating with payment partners, Experience managing payment partner relationships, Analytical skills, Interpret payment data, Drive actionable insights, Solid understanding of payment compliance, Solid understanding of security standards, Solid understanding of regulatory frameworks, Product-minded approach, Experience leading cross-functional initiatives, Leadership experience, Building high-performing teams, Scaling high-performing teams, Excellent communication skills, Excellent stakeholder management skills", "qualificationsPreferred" : "Global payments strategy experience, Multi-market payments strategy experience, Payment UX optimisation experience, Customer journey optimisation experience, Experience leading Engineering initiatives, Experience leading Finance initiatives, Scaling teams experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Define and execute the global payments strategy aligned with broader business growth objectives. Own and optimise the end-to-end payments ecosystem, including PSPs, cards, wallets, bank transfers, and alternative payment methods. Improve payment UX/UI to reduce friction, increase conversion, and enhance customer payment journeys. Optimise routing logic, provider allocation, and transaction flows to maximise approval rates and reduce costs. Monitor payment performance across markets, issuers, and providers, identifying trends and improvement opportunities. Manage PSP relationships, negotiations, and commercial agreements to ensure optimal pricing, reliability, and service levels. Drive payment localisation initiatives, including local acquiring and market-specific payment methods. Lead PSP evaluations, integrations, and ongoing performance management. Build and maintain robust reporting frameworks for payment performance, cost efficiency, and reliability metrics. Ensure compliance with payment regulations, security standards, and audit requirements. Collaborate with Product, Tech, Finance, Operations, and Support teams to enhance end-to-end payment systems. Establish scalable processes, documentation, and operational controls. Lead and develop the payments team, setting goals and enabling professional growth. Requirements: Extensive experience in payments, fintech, or financial services in a global or multi-market environment. Strong background in payment systems, PSPs, acquiring, routing optimisation, and transaction lifecycle management. Proven ability to improve payment performance metrics such as approval rates, conversion, and cost efficiency. Experience negotiating and managing relationships with PSPs, banks, and payment partners. Strong analytical skills with the ability to interpret payment data and drive actionable insights. Solid understanding of payment compliance, security standards, and regulatory frameworks. Product-minded approach with an understanding of payment UX and customer journey optimisation. Experience leading cross-functional initiatives across Product, Engineering, and Finance. Strong leadership experience, including building and scaling high-performing teams. Excellent communication, stakeholder management, and decision-making skills. Benefits: Competitive compensation package with performance-based incentives. Opportunity to lead and scale a global payments function with significant business impact. Flexible working arrangements (remote/hybrid depending on structure). Health insurance and wellness support programs. Learning and development budget to support professional growth. Exposure to international markets and complex payment ecosystems. Collaborative, high-growth environment with strong ownership culture. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Head of Payments. Skills: Payments strategy, Payment ecosystem, Payment performance. Define global payments strategy. Execute global payments strategy", "postedDate" : "2026-06-15T12:18:31.319", "createdAt" : "2026-06-15T12:18:31.319", "lastUpdated" : "2026-06-16T13:04:28.420", "ingestTimestamp" : "2026-06-16T03:22:36.187", "mongoId" : "6a305118f292fd229cef9b8d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Payment UX", "Customer journey", "Leadership", "Decision-making", "Payments strategy", "Payment ecosystem", "Payment performance", "Payment systems", "Routing optimisation", "Transaction lifecycle", "Payment regulations", "Payment security standards", "Payment compliance" ], "skillCount" : 13, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Executive", "dataQualityScore" : 0.8888889, "_score" : 588.4904, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a967674d8ee00a0699511", "title" : "Technical Support Representative, Tier 1", "company" : "Turnitin, LLC", "industry" : "Computer Software", "salary" : { "min" : 700000.0, "max" : 1100000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Technical Support Representative in the Education industry, with adjustments for remote work and company size in India." }, "location" : "Manila, PH", "locations" : [ "Manila", "PH" ], "timestamp" : "2026-06-14T22:38:54.161", "fingerprint" : "f327eb380bf16500d145ef3d63f9202645163745d890efd34335dca87f2bcf35", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/TurnitinLLC/744000131219261-technical-support-representative-tier-1-remote-", "externalId" : "744000131219261", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Windows, Mac, Linux, Microsoft Office", "professionalSkills" : [ "Customer support", "Problem-solving", "System access", "System performance" ], "hardSkillsList" : [ "Technical documentation" ], "softSkillsList" : [ "Judgment" ], "hardSkills" : [ { "name" : "Technical documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Judgment" } ], "majorSkills" : "Customer support, Problem-solving, System performance", "majorSkillsList" : [ "Customer support", "Problem-solving", "System performance" ], "coreResponsibilities" : "Support Turnitin product line, Respond to customer queries, Ensure problem resolution, Ensure system access, Ensure optimal system performance, Coordinate with Engineering, Coordinate with Product Management, Develop positive customer relations, Develop cultural relations, Assist in translation of documentation, Maintain technical documentation, Update technical documentation", "teamCollaboration" : "Engineering; Product Management; Customer Support team", "domainKnowledge" : "Learning Management Systems; Web technologies; Software as a Service", "domainList" : [ "learning-management-systems", "web-technologies", "software-as-a-service" ], "domainSpecificKnowledge" : [ "Learning Management Systems", "Web technologies", "Software as a Service" ], "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Spoken English; Written English", "documentationSkills" : "Technical documentation", "continuousLearning" : "Education reimbursement; Self-care days; Wellness reimbursement", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "Weekend work, Early/late hours", "outcomesObjectives" : "Improve learning outcomes", "qualificationsBasic" : "Bachelor’s degree or experience in customer support, Fluent spoken/written English, Ability to work in a fast-paced environment, Manage multiple projects, Set priorities, Work independently, Perform under pressure, Excellent computer skills, Knowledge of Windows, Mac, or Linux, Good understanding of Microsoft Office, Excellent planning skills, Excellent organizational skills, Ability to work with sensitive material, Possess excellent judgment, Weekend work required, Early/late hours required", "qualificationsPreferred" : "Familiarity with Learning Management Systems, Broad understanding of web technologies, Understanding of Software as a Service (SaaS)", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries. We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Customer Support team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast-paced, team-oriented environment, and process the ability to manage multiple tasks simultaneously. This role is best suited for a self-starter comfortable working with internal and external customers. Responsibilities: * Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance. * Coordinate closely with Engineering and Product Management on all product issues & releases * Develop positive customer and cultural relations. * Assist in the translation, maintenance, and updating of technical documentation associated with the product line. ## Qualifications Essential: * Bachelor’s degree or applicant with experience working in a customer support role * Fluent spoken/written English * Ability to work in a fast-paced environment, manage multiple projects, set priorities, work independently, and perform under pressure. * Excellent computer skills * Knowledge of one or more of the following Operating Systems (Windows, Mac, Linux) * A good understanding of Microsoft Office products * Excellent planning and organizational skills * Ability to work with sensitive and confidential material and possess excellent judgment * Weekend work and early/late hours required Desirable: * Familiarity with Learning Management Systems such as Blackboard, Moodle, Canvas or D2L * Broad understanding of web technologies and Software as a Service (SaaS) ## Additional Information Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work. Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. * Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do. * Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe. * Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors. * Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard. * One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes. * Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world. Global Benefits * Remote First Culture Health Care Coverage Education Reimbursement * Competitive Paid Time Off * Self-Care Days National Holidays * 2 Founder Days + Juneteenth Observed Paid Volunteer Time Charitable contribution match Monthly Wellness or Home Office Reimbursement/ * Access to Modern Health (mental health platform) Parental Leave Retirement Plan with match/contribution * varies by country Seeing Beyond the Job Ad At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team!", "summaryDescription" : "Technical Support Representative, Tier 1 at Turnitin, LLC. Skills: Customer support, Problem-solving, System performance. Support Turnitin product line. Respond to customer queries", "postedDate" : "2026-06-09T19:32:13.000", "createdAt" : "2026-06-12T04:36:12.000", "lastUpdated" : "2026-06-14T22:38:54.161", "ingestTimestamp" : "2026-06-12T04:36:12.000", "mongoId" : "6a2a967674d8ee00a0699511", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Technical documentation", "Judgment", "Customer support", "Problem-solving", "System performance", "System access", "Learning Management Systems", "Web technologies", "Software as a Service", "Microsoft Office" ], "skillCount" : 10, "jobCategory" : "other", "jobSubcategory" : "Customer Experience", "dataQualityScore" : 1.0, "_score" : 587.4822, "daysOld" : 5, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education" }, { "id" : "6a2a42c374d8ee00a05cc72c", "title" : "Technical Support Representative, Tier 1", "company" : "Turnitin, LLC", "industry" : "Computer Software", "salary" : { "min" : 600000.0, "max" : 900000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level technical support in India, adjusted for remote work and the education industry." }, "location" : "Manila, PH", "locations" : [ "Manila", "PH" ], "timestamp" : "2026-06-11T10:38:56.631", "fingerprint" : "c8d4891bea5d82fe249254edbc0c527216b4d59fdb54717aa01cd13ed12e6894", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/TurnitinLLC/744000131219261-technical-support-representative-tier-1-remote-", "externalId" : "744000131219261", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Windows, Mac, Linux, Microsoft Office, Web technologies, SaaS", "professionalSkills" : [ "Customer support", "Problem-solving", "System access", "System performance" ], "hardSkillsList" : [ "Technical documentation" ], "softSkillsList" : [ "Judgment" ], "hardSkills" : [ { "name" : "Technical documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Judgment" } ], "majorSkills" : "Customer support, Problem-solving, System performance", "majorSkillsList" : [ "Customer support", "Problem-solving", "System performance" ], "coreResponsibilities" : "Support Turnitin product line, Respond to customer queries, Ensure problem resolution, Ensure system access, Ensure optimal system performance, Coordinate with Engineering, Coordinate with Product Management, Develop positive customer relations, Develop cultural relations, Assist in translation of documentation, Maintain technical documentation, Update technical documentation", "teamCollaboration" : "Engineering; Product Management; Customer Support team", "domainKnowledge" : "Learning Management Systems; Web technologies; SaaS", "domainList" : [ "learning-management-systems", "web-technologies", "saas" ], "domainSpecificKnowledge" : [ "Learning Management Systems", "Web technologies", "SaaS" ], "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Spoken English; Written English", "documentationSkills" : "Technical documentation", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "Weekend work, Early/late hours", "qualificationsBasic" : "Bachelor’s degree or customer support experience, Fluent spoken/written English, Ability to work in fast-paced environment, Manage multiple projects, Set priorities, Work independently, Perform under pressure, Excellent computer skills, Knowledge of Windows, Mac, or Linux, Good understanding of Microsoft Office, Excellent planning skills, Excellent organizational skills, Ability to work with sensitive material, Possess excellent judgment, Weekend work required, Early/late hours required", "qualificationsPreferred" : "Familiarity with Learning Management Systems, Broad understanding of web technologies, Broad understanding of SaaS", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries. We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Customer Support team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast-paced, team-oriented environment, and process the ability to manage multiple tasks simultaneously. This role is best suited for a self-starter comfortable working with internal and external customers. Responsibilities: * Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance. * Coordinate closely with Engineering and Product Management on all product issues & releases * Develop positive customer and cultural relations. * Assist in the translation, maintenance, and updating of technical documentation associated with the product line. ## Qualifications Essential: * Bachelor’s degree or applicant with experience working in a customer support role * Fluent spoken/written English * Ability to work in a fast-paced environment, manage multiple projects, set priorities, work independently, and perform under pressure. * Excellent computer skills * Knowledge of one or more of the following Operating Systems (Windows, Mac, Linux) * A good understanding of Microsoft Office products * Excellent planning and organizational skills * Ability to work with sensitive and confidential material and possess excellent judgment * Weekend work and early/late hours required Desirable: * Familiarity with Learning Management Systems such as Blackboard, Moodle, Canvas or D2L * Broad understanding of web technologies and Software as a Service (SaaS) ## Additional Information Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work. Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. * Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do. * Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe. * Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors. * Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard. * One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes. * Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world. Global Benefits * Remote First Culture Health Care Coverage Education Reimbursement * Competitive Paid Time Off * Self-Care Days National Holidays * 2 Founder Days + Juneteenth Observed Paid Volunteer Time Charitable contribution match Monthly Wellness or Home Office Reimbursement/ * Access to Modern Health (mental health platform) Parental Leave Retirement Plan with match/contribution * varies by country Seeing Beyond the Job Ad At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team!", "summaryDescription" : "Technical Support Representative, Tier 1 at Turnitin, LLC. Skills: Customer support, Problem-solving, System performance. Support Turnitin product line. Respond to customer queries", "postedDate" : "2026-06-09T19:32:13.000", "createdAt" : "2026-06-11T07:49:04.241", "lastUpdated" : "2026-06-11T10:38:56.631", "ingestTimestamp" : "2026-06-11T07:49:04.241", "mongoId" : "6a2a42c374d8ee00a05cc72c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Technical documentation", "Judgment", "Customer support", "Problem-solving", "System performance", "System access", "Learning Management Systems", "Web technologies", "SaaS", "Microsoft Office" ], "skillCount" : 10, "jobCategory" : "other", "jobSubcategory" : "Customer Experience", "dataQualityScore" : 1.0, "_score" : 587.4822, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education" }, { "id" : "6a2ca61874d8ee00a09b9866", "title" : "LATAM Payments Sales Account Manager", "company" : "Intermex Wire Transfer", "industry" : "FinTech", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level LATAM Payments Sales Account Manager in Miami, United States, with 2+ years of experience in FinTech, adjusted for company size and industry." }, "location" : "Miami, Florida, United States", "locations" : [ "Miami", "Florida", "United States" ], "timestamp" : "2026-06-15T03:19:30.044", "fingerprint" : "818a409c85339614323502173f13e54a26b28ac33072a151c81a6828022b46f3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/intermexwiretransfer/jobs/4684427006", "externalId" : "4684427006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Miami", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.7741566,-80.1935973" } ], "locationText" : "Miami, Florida, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "technicalSkills" : "Excel, MS Office", "professionalSkills" : [ "Sales", "FX investments", "ROI management", "Market analysis", "Negotiation" ], "hardSkillsList" : [ "Mathematical reasoning", "Analytical reasoning" ], "hardSkills" : [ { "name" : "Mathematical reasoning", "level" : "intermediate" }, { "name" : "Analytical reasoning", "level" : "intermediate" } ], "majorSkills" : "Sales, Revenue generation, Client relationships", "majorSkillsList" : [ "Sales", "Revenue generation", "Client relationships" ], "coreResponsibilities" : "Maintain and develop relationships with assigned area agents, Execute day-to-day FX investments, Manage ROI to achieve sales objectives, Achieve revenue goals, Leverage Intermex products and services, Increase profits, Increase agent transactions, Increase agent loyalty, Provide support to agents, Build relationships with agents, Monitor FX rates, Negotiate FX rates, Monitor commissions, Negotiate commissions, Monitor customer fees, Negotiate customer fees, Perform market analysis on competitors rates, Perform market analysis on competitors pricings, Facilitate exchange rate changes, Support agents with transactions, Provide resolutions to maximize customer satisfaction, Partner with Field sales teams, Partner with Internal sales teams, Increase volume, Increase transactional revenue streams, Generate transactions, Increase transactions to maximize revenue", "teamCollaboration" : "Partner with Field sales teams; Partner with Internal sales teams", "domainKnowledge" : "Money transfer services; Latin America payments", "domainList" : [ "money-transfer-services", "latin-america-payments" ], "domainSpecificKnowledge" : [ "Money transfer services", "Latin America payments" ], "continuousLearning" : "Internal programs; Training; Initiatives", "problemSolvingSkills" : "Provide resolutions", "specialRequirements" : "Work evenings and weekends, Background check", "outcomesObjectives" : "Achieve sales objectives; Achieve revenue goals; Increase profits; Increase agent transactions; Increase agent loyalty; Maximize customer satisfaction; Increase volume; Increase transactional revenue streams; Generate transactions; Increase transactions to maximize revenue", "qualificationsBasic" : "2 or more years of Sales experience, Bilingual English/Spanish, Must be able to work evenings and weekends", "qualificationsPreferred" : "Bachelors or Associate’s Degree in Business Administration, Finance, Economics, International Business or related fields", "workSiteFlexibility" : "Onsite", "rawDescription" : "Intermex continues to increase market share, double-digit increases in key financial measures! International Money Express, Inc. (NASDAQ: IMXI), is one of the nation’s leading omnichannel money transfer services to Latin America. With double-digit increases in all of the Company’s key financial performance measures, the Company continues its four-year track record of exceptional earnings growth as a public company. Join our Team! What you will do Our Sales Account Managers / Area Sales Representatives are responsible for maintaining and developing relationships with assigned area agents, including the day-to-day execution of FX investments, managing the ROI in order to achieve sales objectives and revenue goals in conjunction with the members in the field. Area Sales Reps will also leverage other Intermex products and services to increase profits, agent transactions, and loyalty. This role is ideal for candidates who are success driven and enjoy working in a fast-paced and changing environment with a diverse team. Candidates should possess experience in an outbound dialing phone based sales role and have good mathematical reasoning. Must be able to work evenings and weekends: This role requires a 5 day work week. Your two days off can be either Saturdays -OR- Sundays, and either Tuesdays -OR- Wednesdays. We currently have the following shifts available: 10am to 7pm, or 12pm to 9pm What you bring Provide support and build strong relationships with current and new agents Monitor and negotiate day-to-day FX rates, commissions and customer fees to increase volume transactions Perform regular market analysis on competitors rates and pricings Facilitate exchange rate changes as suggested and requested by agents Support agents with transactions and provide resolutions to maximize customer satisfaction Partner with Field and Internal sales teams to increase volume and transactional revenue streams Strive to generate and increase transactions to maximize revenue What you have 2 or more years of Sales experience Analytical and mathematical reasoning (We provide automated digital calculators to assist in sales decision making, but reps must interpret data at a high level) Bachelors or Associate’s Degree in Business Administration, Finance, Economics, International Business or related fields (Preferred, not required) Proficiency in Excel and other MS Office software Must be bilingual English/Spanish (see careers page for other Portuguese and Creole roles) Our Perks We promote from within and invest in you with internal programs, training, and initiatives to develop your skills and help you reach your goals. You choose where you want to go—we help you get there  401K plan with company match 15 days PTO Free Employee Dental and Vision benefits (Coverage available on the first of the month after your start date) Medical benefits (Coverage available on the first of the month after your start date) Maternity programs via Cigna Healthy Pregnancies, Healthy Babies' program Discounted gym memberships to over 12K fitness centers nationwide Employee Discounted Marketplace for Travel, Auto, Electronics, Sporting Events, Restaurants and more. Business casual dress code Competitive base salary plus uncapped on-target sales commissions We celebrate successes and reward our people for their hard work every day #IMXIHQ Intermex Wire Transfer LLC. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. When accepting employment with Intermex Wire Transfer LLC., you authorize Intermex to conduct a background check as part of the hiring process. This includes a review of your criminal history, education, and employment history. You have the right to receive a copy of the background check report if you request it. This authorization is in accordance with the Fair Credit Reporting Act. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Intermex Wire Transfer LLC. makes hiring decisions based solely on qualifications, merit, and business needs at the time. California Consumer Privacy Act", "summaryDescription" : "LATAM Payments Sales Account Manager at Intermex Wire Transfer. Skills: Sales, Revenue generation, Client relationships. Maintain and develop relationships with assigned area agents. Execute day-to-day FX investments", "postedDate" : "2026-06-13T21:17:35.361", "createdAt" : "2026-06-13T21:17:35.361", "lastUpdated" : "2026-06-15T03:19:30.044", "ingestTimestamp" : "2026-06-13T21:17:35.361", "mongoId" : "6a2ca61874d8ee00a09b9866", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Mathematical reasoning", "Analytical reasoning", "Sales", "Revenue generation", "Client relationships", "FX investments", "ROI management", "Market analysis", "Negotiation", "Money transfer services", "Latin America payments" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 587.3333, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 50922, "totalPages" : 1019, "hasNext" : true, "hasPrevious" : false } }

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